Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: North York, Port Hope, Toronto, Bolton, Wasaga Beach, Montréal, Owen Sound, Uxbridge, Halifax, Cambridge, Kitchener, Vaughan, Mississauga, St. John's and East Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Internet | |
| Port Hope |
TV | |
| Toronto |
Internet | |
| Bolton |
TV | |
| Wasaga Beach |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Smash
(@Smash88209599) reported
@reillyoreilly4 @mapetersen @Bell_Support The email I received is from bell with links to bell's valid support page. Not sure the emails themselves are from fraudsters but somehow their system had major issues last night. Could have been from a hack I guess. Changed my password this morning.
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Melissa
(@litspheres) reported
@Bell_Support @Bell I don’t think a vague tweet will suffice when we are all now wondering if there is a data/security breach of our accounts. I’ve tried to get a hold of ANYONE via telephone/online chat and we are left to taking to social media? Asking us to DM you? WTF?
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Smash
(@Smash88209599) reported
@Bell_Support @StayHomeFTW This agent really needs to get with the program and realize there's a huge issue impacting tons of Bell customers getting emails about new devices.
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D H
(@dhavalkumarhp) reported
@Bell_Support @Bell @Bell_Support really sucks
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ZAHEER ABBAS
(@zaheera58383701) reported
@Bell_Support One of the worst company in world not only in Canada please keep away from the bell
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Raewyn Seaberg
(@RaewynSeaberg) reported
On the phone with @Bell_Support . Almost two hours. Hung up on once so far, at the 1.5 hour mark. Better than last Friday which was 8 hours and 5 hang ups. Still no resolution.
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Dave
(@AlmostFunnyDave) reported
My US friends don’t know how lucky they are with their cell phone bills. In 🇨🇦, The biggest service provider @bell charges $15 for visual voicemail on iPhone. $15 for Voicemail. That’s more than @netflix
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Raewyn Seaberg
(@RaewynSeaberg) reported
@Bell_Support , how would you like to be a patient calling your doctor's office with a problem only to hear "this call cannot be completed as dialed"?
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kooberry❣️⁷
(@g1ossyfilm) reported
why does @bell wifi suck so much. always so slow in my house especially upstairs omgggg
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Nick Figaro, Manager to the stars!
(@TheUnrealEVM) reported
What ********, @Bell_Support ? I did not re- up with you. What’s with the spam email thanking me for choosing bell and a new phone? FYI, you’re losing me soon. This is waaay past your third strike.
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Peter
(@peterfrankl1n) reported
@Bell_Support @Bell still waiting on a call from tech support. #bellsucks
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Wired Bird
(@wiredbirdie) reported
@Bell_Support But why did my wireless services disappear from my account? It was like I no longer had bell mobility service with you?
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Alex
(@just_ask_alex) reported
@cogecohelps @cogeco @Bell I guess will have use cell phone data to attend grade 12 chemistry today. Third day with no service
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Danielle Sywyk
(@LethalxEuphoria) reported
@Bell_Support Details for head office? Im livid. 43 days no internet, 20 no TV. Called every week to fix only to wait. Being charged for no service. Threatening disconnection if I dont pay for services I didnt have! Reimbursed 30 is ridiculous when loss is $253 confirmed by bell.
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Eddy Pos
(@groove7319) reported
.@Bell_Support Thanks for your email. I was sitting on hold for almost 2 hours before seeing the Tweet about your email. NOT IMPRESSED!!! How about send out another email explaining your error. 2 hours of my life I’ll never get back #Bell
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King BeeBo
(@KingBeebo) reported
@Bell @rogers FYI. An apology from your customer service team is like a fart in the wind. I cant hold it, i cant use it, it doesn’t make me feel better, and smells like ****! Stop apologizing and start putting ur money where your mouths are.
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Peter
(@peterfrankl1n) reported
@Bell_Support @bell still no call. Still have horrible service. Still absolutely no attempt to help out your paying customers. You should have to pull your new, false advertising ad campaign. #bellsucks
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Peter
(@peterfrankl1n) reported
@Bell_Support @bell still getting crap service. You called last night, but I missed the call and there was no call back number. And you’ll call back in the next 24 hours. Sounds like my response time on my crap internet service. #bellsucks
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knowoneyouknow
(@KKnowoneyouknow) reported
@ItsDeanBlundell @Bell_Support Count yourself as lucky! If you can Rogers for support, they say “Sorry, Covid” and hang up!
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ty 🇨🇦
(@boxrsxmba) reported
@Thirteen9N @Bell it’s their phone service I’m having a hell of a time with. Expecting me to have a verification code sent to a phone number that has no service, and the only way to fix that is to visit a bell store lolololol I love it so much!!!!!!!!!!
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Mike Wedmann
(@mrwclarkson) reported
from
Mississauga, Ontario
@dave1agar @Bell_Support The other issue is having the call dropped after you've waited 45 min.
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Nick Figaro, Manager to the stars!
(@TheUnrealEVM) reported
@yousparkypants @Bell_Support No ‘oops’ email. Got disconnected from call. The online never connects me with an agent. Nothing but problems for two years. Ending soon. Hope more jump ship.
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Frosty
(@Mightygoose1369) reported
Wtf @Bell @Bell_Support new phones dont come with chargers anymore ? What a joke
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Charlie Conway
(@CharlieConway82) reported
@Bell_Support @ItsDeanBlundell “Unfortunately that’s not an option”.. horrible response.. Fortunately for us we do have an option .. 🤡
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밤비 BAMBI
(@bambi9914) reported
@Bell_Support No wonder. I logged in on Bell website and it said I had no service under my account. I mean WTF? Can you explain what happened?
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DirtyJpGirl
(@JoJo_Canuck) reported
@thinner1973 @Bell I got 3 emails as well from Bell, 2 welcoming me and thanking for purchasing a new cell phone. (I have had the same phone for many years) One thanking for my continued support. Haven't wasted my time calling. If there is an error on my bill, then we have a problem.
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Aditi
(@Immabelikee) reported
@Bell_Support I paid off my full device balance last month was charged extra for that, now this month i am again being charged an extra 600$ for some deferred charges that don't even have a proper description. After putting me on hold the support declines my call. Pls help!!!
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Grace Rogers
(@glucose92) reported
@Bell_Support Why did each household member get these emails ? Was Bell hacked ? And does that mean our data has been comprised? I’m on hold now with your customer service
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Jeremy Williams
(@JeremyUca) reported
@Bell_Support It took me over 3hrs to connect to a person. This is not support nor customer service.
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Dallas
(@Dallas72425927) reported
@Bell_Support was on hold for 3hrs befor giving up you are not here to help will be switching providers