Bell Canada Outage Report
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
-
Internet (47%)
-
Phone (21%)
-
TV (15%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Waterloo, Ottawa, Dryden, Toronto, Brampton, Almonte, Halifax, Yarmouth, Barrie, St. Catharines, Burk's Falls, Montréal, Mississauga, Nelson and Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Dryden |
Phone | |
| Toronto |
TV | |
| Brampton |
TV | |
| Almonte |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
john
(@john67646108) reported
@myworldtaw @Bell I’ve stopped dealing with Bell years ago because of the dealing with India for technical issues. I’ve gone with Rogers
-
Hemispheres
(@HemispheresWRM) reported
@polish_man23 @Booter68 @Bell Bell's focus is $$. Give you cheap crap to increase their $$. So many better options. Buy your own Eero mesh and go with alternate provider for 1/2 cost. Similar to their cable plan. Pay exorbitant $$ to watch a LOT of commercials and crap programming. Cut the cord long ago.
-
Haworth Transportation Management Consultants
(@HaworthTMC) reported
@myworldtaw @Bell We saw this and wanted to help. Please reply back with #1523744983347753398 from a landline pay phone and when you hear the tone, say “she sells seashells by the seashore”, x11. On the 11th recital you will be prompted to enter the following “aáæçmkrÿ” using your phone keypad.
-
Cash
(@CashOnAir) reported
Two months ago @Bell damaged property to my home while installing cables. I have called customer service every week and the answer is always the same, someone will get back to me within 24-48 hrs. No one has ever called me back to rectify this issue.
-
Chris P Bacon
(@pozpiggy86) reported
Hey @Rogers If you don't stop sending incompetent technicians from Dependable Home Tech I am going to have to cancel my service in favour of @Bell #Fibe. I am sick of lazy technicians who do not do their damn job and make up BS to justify not doing their job!
-
Carol
(@ellabella88) reported
@Bell_Support Been on chat and on the phone for an hour no luck fixing it tonight. Just not meant to be, getting disconnected twice I give up try again in the morning it too late now. Everyone has been pleasant but having the same issues, Not happy.
-
Mustafa K
(@mustafa_k2) reported
Been trying to get hold of @RogersHelps CS, but getting the run-around. Signed up for bundle, but acct was not ready for self-install & one service still not working. Also, why does the ignite modem only have 2 e-net ports?? I will switch to @bell if you can't fix this asap!
-
Andy Chalk
(@AndyChalk) reported
Having an absolutely wild time trying to get @bell service installed. They're insisting they don't offer service in my area - a service I've previously had installed.
-
Cash
(@CashOnAir) reported
When are you going to step up and fix the damage done to my property, @Bell? When will you take sole responsibility? Be accountable.
-
Tiffany Marentette❤
(@TiffanyM1992) reported
@Bell_Support Yes and I talked. With chat support and nothing can be done until the weather clears. So once again we won't have tv until the weather clears.
-
Century 🅙
(@CenturyOG) reported
@NBACanada @Bell Damn 🔥🔥😭
-
Hemispheres
(@HemispheresWRM) reported
@TonyLeaToronto @Bell Yes! Pay half the cost/get faster speeds. Got sick and tired of trying to troubleshoot what's wrong with the crap they installed. They act surprised when you call. "How usual". Not unusual which is why their asking for more $$ to try and fix. Eero mesh 1st time I had fast speeds.
-
Leo 🇨🇦🇵🇹🔴⚪🦅
(@DapaDunn) reported
@ManuelVeth Thats our your @Rogers & @Bell bills are so damn high.
-
Stéphane Giguère
(@StephaneOCH_LCO) reported
from
Ottawa, Ontario
@myworldtaw @Bell Can be worst : change provider … 4 hours between Bell and Vidéotron for my father’s cell
-
athena h.e. coombs
(@CoombsAthena) reported
from
Upper Island Cove, Newfoundland and Labrador
@Bell_Support my cellphone got no Service when will it be back up and running again
-
Phil Lalonde
(@CoachPhl) reported
@Bell_Support is there a Bell Fibe issue in Pointe Claire Quebec. Rebooted router and still no WAN.
-
Kevin Kieller-helping you win with Microsoft Teams
(@kkieller) reported
A few suggestions for all contact centers, including @Bell_Support, don't make agents keep customers on the line to process a request. Give them more "agent wrap up time" before they go to "ready" status. Your metrics lead to poor customer experience! #cx #cctr
-
Boomhauer
(@88mphdelorean1) reported
@myworldtaw @Bell I use Koodo. Same signal as bell. Way cheaper for Canada only
-
Hemispheres
(@HemispheresWRM) reported
@TonyLeaToronto @Bell With Acanac I get the speed I pay for ALL THROUGH THE HOUSE at almost half the price of Bell offering. Or you could let Bell con you into thinking the issue must be with your house or system. I had a friend with Rogers paying for 150 MBPS and getting 30 out of the router! Sh*t
-
erros.log
(@ErrosLog) reported
@Bell_Support Who can I contact about the internet service in my area? The internet went down about an hour ago and Ive been on hold with customer support for 45 minutes now
-
Jennay7
(@Jennaymcgona) reported
@Bell_Support why is it so hard to book a tech to come to our home. Two calls to the 1-866 # with no solution. Told “ no we don’t send techs for this”
-
My World Through A Windshield 🇨🇦
(@myworldtaw) reported
from
Cavan, Ontario
Holy ****, why is it so complicated to do something so simple as having a Sim swap done with @bell? 25 minutes of circular discussion with a call center in the Philippines (we do have people in this country available to do this kind of work) to be told they have no way to help.
-
Chris Loveridge
(@Loveridge793) reported
@Bell_Support is there an outage in Windsor Ontario?
-
Dhaval J
(@iamdj247) reported
@Bell_Support Well while performing Creidt check and signing up they said - they can deliver Fibe 100 service and changing this last minute a day before installation is highly unprofessional and hangin up on the customer is unacceptable
-
Nick B
(@bougioni) reported
.@Bell @Bell_Support fascinating to me that I asked for my home phone to be cancelled and I lose my internet and TV without warning. Everytime I think Canadian telecom companies improve customer service they manage to somehow make it worse. #BellForBetter?
-
Carol
(@ellabella88) reported
@Bell_Support cable down yet again happens every week reference code 201 do the virtual repair and nothing and yes disconnected many times still no luck. What’s up??
-
J̶O̸N̶
(@BeaverOntario) reported
from
Ottawa, Ontario
@DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU
-
Cash
(@CashOnAir) reported
I have yet to speak to a Canadian. Did you know all of @bell’s call centres are in the Philippines? I asked the customer service rep if they even knew what Bell was. They had to Google it.
-
Chris P Bacon
(@pozpiggy86) reported
Thanks @Rogers for sending a #DependableHomeTech once again. As usual, they have given me yet another explanation for what is wrong with my internet and have done nothing to solve the problem. Perhaps it's time I went @Bell for their Fibre service.
-
Andy Chalk
(@AndyChalk) reported
@Bell_Support We've been on the phone and chatting through the website. They tell us service isn't available. Meantime we still have the old transceiver from when we had the service installed in 2019. The entire morning has been blown on this and we're still no closer to getting anything done.