Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (21%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Toronto, Toronto county, Calgary, Devon, Hamilton, Dieppe, Scarborough, Tracadie-Sheila, Portage la Prairie, Halifax, Winnipeg, Montréal, Kitchener, and Kenora.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 2 hours ago |
|
Toronto
|
Phone | 7 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Toronto
|
Internet | 9 hours ago |
|
Toronto county
|
Internet | 12 hours ago |
|
Toronto
|
TV | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Dylan Cooper 🇹🇷 (@fudifudibambam) reported@Bell_Support Its been a say no internet at Withrow Ave. Is it part of the issue you're trying to fix?
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Art Pultz (@ArtPultz) reported@_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.
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Pratik (@PiratePratik) reported@Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else
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Bell Support (@Bell_Support) reported@Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.
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Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
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Julie (@JustJulieD1212) reported@Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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goodfella (@PantusoSilvio) reported@stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !
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Chris FC (@ChRiS86F) reported@Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail
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Fu Cookies20 (@FCookies20) reported@poppy4161 @Bell ******* slave drivers who dispose of people like garbage. I will never have a bell service or ever work there either. -100/10
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Willie Lump Lump 🇧🇲🥊\\\ (@Da_Lumper) reported@WokeWhisperer @Bell Show the receipts or it never happened and your just another bs grifter.
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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Cameron Smears (@camsmears) reported@Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?
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joe blow (@Caperfamily) reported@Bell has the worst customer service in creation. Beware!
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Route 17 To SkyCountry (@Mars_Robot) reported@WWELadyRefJess @Bell @CBCHamilton I say get the IPTV insiders with darknet out of #WNBA TV deals or unless getting froggy, unfortunately, many will not be able to support that club because of their connection to television pensions.
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Leo (@Leo71106092) reported@Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.
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Carty (@stevecarty) reported@Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice
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Elaine Belcher (@ElaineBelcher4) reported@Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?
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Aphy Sykes (@AphySykes) reported@MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.
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ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
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Oladipo (@Oladipoaojo) reportedReally disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell
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Leo (@Leo71106092) reported@its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.
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Maria Mim Maryjane (@MaryjaneMim) reported@Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.
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Lee Redpath (@redman_mather) reported@AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !
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Rob Pattullo 🇨🇦 (@Ouzomen11) reported@stcrawford2 @Bell Yeah, further entrenching Bell is what we need to do. They don't have quite enough of a stranglehold on the market. You didn't invite Rogers so they could just sit down and split up the map?
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Brannagh x (@BrannaghX) reportedin the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care
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Shawn_Anderson (@Shawn_Anderson) reportedAnyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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Barbara Mak (@SimchaB) reported@Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.