Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Halifax, Amaranth, St. Catharines, Mississauga, Selkirk, Fredericton, Ottawa, Toronto county, Orillia, Burnaby, Scarborough, Toronto, Township of Selwyn, Burlington, and Glace Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 2 hours ago |
|
Halifax
|
Internet | 6 hours ago |
|
Amaranth
|
Phone | 7 hours ago |
|
St. Catharines
|
Phone | 7 hours ago |
|
Mississauga
|
TV | 8 hours ago |
|
Selkirk
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Desirée Bishop (@desireedante1) reported@Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.
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Infinitus Capital (@InfinitusCap) reportedHere we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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1ajs (@TDK_Knight) reportedhey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant
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Cindy Hung (@CindyHung9) reported@Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?
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Paul Salmon (@pfsalmon) reported@Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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Rick1983🇨🇦🪬🌎 (@ricksvelo) reportedIf you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal
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Pixel (@dizzylazypixel) reported@yourrightmedia1 @Bell_Support Good to know! What is going on with these Internet service outage these days? And we only have Rogers and Bell to choose from? It sucks!!
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Kevin MacKenzie (@kevthegrad) reported@Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!
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Cars-Sports-News (@CarsSportsNews) reported@bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops
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Serwan🚀 (@serwansb) reported@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.
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Kevin Aide (@kdaide) reported@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken
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green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
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R I C H (@RichFriars) reportedTrying to get @Bell to service my area but they don’t seem to be interested.
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For NL (@ForNL6) reportedFck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …
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Douglas Mark (@DouglasJMark) reportedCalled Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.
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Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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Rick1983🇨🇦🪬🌎 (@ricksvelo) reported@Bell I just cancelled bell and switch to an American company. I’m paying less and get way better service. Canadian companies are garbage. Do better.
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James Rubec (@JamesRRubec) reportedHey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.
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Douglas Mark (@DouglasJMark) reportedThe day is nearly over. Still unable to connect to our network due Bell's breaking out network address. Will @Bell @Bell_Support restore our IP address when our doors open in Friday morning? Let's get this fixed so we can get back to helping our patients 📢📢📢
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Richard Berry (@rlberryyogi) reportedPretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.
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YamiYukiSenpai (@YamiYukiSenpai) reported@Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?
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Guddu Bhaiyya (@shavezsurve23) reported@Bell worst customer service ever, agent named Adam, on call was so rude and in a rush that doesn't Wana help or assist. Worst service ever and I'll make sure I switch all my services. Will never recommend and will refer to this incident to all. Thank you @bell for nothing.
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HockeyB97 (@HockeyB97) reported@Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since
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Pavel Rodionov (@rodionovp) reported@Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡
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Consumer Affairs (@ConsumerCSI) reported@kaycechoice @Bell You hit the nail on the head. They don't care. Not in decades. Not only do they not care, it's the opposite. They have contempt for the customer.
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Janet Jesty-Murphy (@janarama39) reported@Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??
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K387 (@TheK387) reported@Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.