Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (25%)
• Wi-fi (9%)
• TV (9%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Township of Selwyn, Burlington, Glace Bay, Toronto county, Cambridge, Montréal, Halifax, Winnipeg, Vancouver, Acton Vale, Moncton, Ottawa, Milton, and Kitchener.

City	Problem Type	Report Time
Toronto	Wi-fi	2 hours ago
Township of Selwyn	E-mail	4 hours ago
Burlington	E-mail	19 hours ago
Glace Bay	TV	21 hours ago
Toronto county	Phone	22 hours ago
Toronto	Internet	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Douglas Mark (@DouglasJMark) reported 3 minutes ago

  The day is nearly over. Still unable to connect to our network due Bell's breaking out network address. Will @Bell @Bell_Support restore our IP address when our doors open in Friday morning? Let's get this fixed so we can get back to helping our patients 📢📢📢

• 
  I❤️summer🇨🇦 (@toronto5511) reported 5 minutes ago

  @GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?

• 
  Kevin Aide (@kdaide) reported 6 minutes ago

  @Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

• 
  Ginge (@gingeridoronald) reported 7 minutes ago

  @Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell

• 
  zyla (@callherzyzy) reported 7 minutes ago

  @namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh

• 
  Barfyman362 (@Barfyman36two) reported 7 minutes ago

  I would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!

• 
  Annagt (@annagt04) reported 11 minutes ago

  @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

• 
  Baseballcanadiangal (@Frogger2175) reported 13 minutes ago

  @Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell

• 
  Kevin MacKenzie  (@kevthegrad) reported 13 minutes ago

  @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

• 
  Therese (@theresemacdona6) reported 15 minutes ago

  @CRTCeng Bell was supposed to be at this particular address on 3rd July. After waiting & being let down twice eventually put cable in on 17th but didn’t bring any more equipment. Promised to be out today to complete job for tv and internet. Haven’t turned up. @Bell @Bell_Support

• 
  Ray (@creaturesohabit) reported 16 minutes ago

  **** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 21 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  MR STONX (@stonxdagoat) reported 22 minutes ago

  Yo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.

• 
  king of shadows (@Zish22) reported 23 minutes ago

  @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

• 
  Anmol katyal (@anmolkatyal2177) reported 23 minutes ago

  @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell

• 
  Noa (@ironsightforge) reported 27 minutes ago

  @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

• 
  David Vandewalle (@vandewallefarm) reported 30 minutes ago

  Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

• 
  Abraham George (@abrahamgeorge1) reported 32 minutes ago

  @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

• 
  Douglas Mark (@DouglasJMark) reported 33 minutes ago

  Called Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.

• 
  Consumer Affairs (@ConsumerCSI) reported 43 minutes ago

  @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

• 
  Orange Cone (@CanadianPylon) reported 44 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Brad Krassilowsky (@BradKrassi87390) reported 45 minutes ago

  @vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them

• 
  Mina | FREE 🇵🇸 TIL ITS BACKWARDS MF | (@minaaahz) reported 47 minutes ago

  @Bell_Support haven't had internet at my house for over 2 hours now. Is there another outage today?

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 50 minutes ago

  @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

• 
  MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported 50 minutes ago

  @Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system

• 
  Denny Brown (@D0wnt0wnBrown) reported 50 minutes ago

  @Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”

• 
  Trevor Cox (@Trevordovsky) reported 54 minutes ago

  @Bell here we are again. Your customer support STILL sucks. You still owe me money.

• 
  Therese (@theresemacdona6) reported 57 minutes ago

  @Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!

• 
  Atomic Sh0cKer (@AtomicSh0cker) reported 58 minutes ago

  @MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!

• 
  Mav (@Maverick_XBT) reported 1 hour ago

  @TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me