Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

Internet (53%)
Phone (21%)
TV (12%)
Wi-fi (7%)
E-mail (4%)
Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Taber, Toronto, Mississauga, Winnipeg, London, Amherstburg, Windsor, Halifax, Puslinch, Cambridge, Wolfville, Edmonton, Winkler, Montréal, and Burlington.

City	Problem Type	Report Time
Taber	Phone	4 hours ago
Toronto	TV	4 hours ago
Mississauga	Internet	4 hours ago
Winnipeg	Phone	8 hours ago
London	TV	1 day ago
Mississauga	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

Julie (@JustJulieD1212) reported 14 minutes ago
@Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.
EJ (@EJ39206913) reported 14 minutes ago
@ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.
🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported 16 minutes ago
@ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.
Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reported 16 minutes ago
Your systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.
RedwingRobin (@TheRedwingRobin) reported 19 minutes ago
@Bell_Support Can someone help please???
ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported 20 minutes ago
@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
Gobi Anpalagan (@beem3er) reported 21 minutes ago
@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
x-Cole (@colew2626) reported 22 minutes ago
@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
corrupted Icarus (@thatskho) reported 25 minutes ago
@Bell bro fix your ****
Kevin Roberto (@robilarious) reported 27 minutes ago
@Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡
Varun (@varun42036) reported 28 minutes ago
Hi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.
Elliott Arcand (@ElliottArcand64) reported 37 minutes ago
Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF
Asuna (@Asunalovesrin) reported 40 minutes ago
@TorontoKOI @JoeDeceives @Bell Brother he’s never won anything wtf this guys got less wins than Havok
Cale Boam (@nascar_master) reported 40 minutes ago
@tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?
Tony Comtoni (@TComtoni13108) reported 42 minutes ago
@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
Maria Mim Maryjane (@MaryjaneMim) reported 45 minutes ago
@Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.
bta (@bta1976) reported 48 minutes ago
@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
Mark Thorpe (@StarThorpe68) reported 49 minutes ago
@Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!
Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported 49 minutes ago
Going on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.
Luc Groleau (@LucGroleau) reported 49 minutes ago
@Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!
The Fifth Quarter (@TFQuarter) reported 50 minutes ago
Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.
Jessica (@JessicaMaruncic) reported 50 minutes ago
@Bell unbelievably horrible service today. We have all of our business internet and phone through you and none of it is working and I am being told too bad. Business can’t run too bad, customers get an out of order phone message too bad! #worstcustomerservice
paul (@PaulG0622) reported 51 minutes ago
@nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!
Shawn_Anderson (@Shawn_Anderson) reported 52 minutes ago
Anyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…
Peter Turner (@PeterTu67128266) reported 52 minutes ago
@ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore
らずー (@rasmiez) reported 55 minutes ago
@Raptors @Bell Posting this after DNPing him, sending him down to G-League and getting him injured for nothing Come on guys
Observer (@0bserv3rs) reported 55 minutes ago
@ryangerritsen @Bell CTV News is owned by Bell. Cancel Bell.
Carty (@stevecarty) reported 56 minutes ago
@Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice
Peter Skinner (@RogueNerdOne) reported 57 minutes ago
@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported 1 hour ago
@weathernetwork The weather network is much better on @Rogers than @Bell