Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (53%)
• Phone (23%)
• TV (13%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Sydney, Mississauga, Montréal, Truro, Kelowna, Sherbrooke, Cambridge, Toronto, Calgary, Ottawa, Corner Brook, Edmonton, London, Moncton, and Bathurst.

City	Problem Type	Report Time
Sydney	Internet	8 hours ago
Mississauga	TV	8 hours ago
Montréal	Phone	11 hours ago
Truro	Internet	11 hours ago
Kelowna	Internet	12 hours ago
Sherbrooke	Internet	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Folamyflower (@FolaMyFlower) reported 3 minutes ago

  @o_jibby @Bell They have the worst sales reps, I was scammed into their 2 years contract as well.

• 
  Leo (@Leo71106092) reported 7 minutes ago

  @Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.

• 
  fedupnewfie (@bluewhaler20191) reported 7 minutes ago

  @Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.

• 
  lexisnexis (@babsy1234) reported 9 minutes ago

  @Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.

• 
  🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported 12 minutes ago

  Hey @Bell, your tech support is lacking.

• 
  JRPatterson☘️ (@JPintheLDOT) reported 14 minutes ago

  @Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?

• 
  Gavin Pell (@gbpell) reported 15 minutes ago

  I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

• 
  Fur momma 🍁 (@d_brier) reported 19 minutes ago

  @Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers

• 
  jim saul 🇨🇦🌽🐓 (@SflJim) reported 22 minutes ago

  @Trevordovsky @Bell The only answer here was to leave…much better service with Roger’s now.

• 
  Tina (@ProphecyQueen) reported 25 minutes ago

  @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

• 
  Thomas Halkett (@thomas_halkett) reported 27 minutes ago

  I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

• 
  Ian Clarke (@IanClarke_ca) reported 30 minutes ago

  @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

• 
  🇨🇦leon (@eyexcel) reported 31 minutes ago

  @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

• 
  Infinitus Capital (@InfinitusCap) reported 35 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  Hightea🍁 (@Highteaspeaks) reported 37 minutes ago

  Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

• 
  Agent 47 (@47TheAgnt) reported 40 minutes ago

  @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

• 
  Jenifer Lanes (@LovesCheese1) reported 42 minutes ago

  How does one download a show when there are several recordings now @Bell? You can only play or delete the series. It is still the worst app, now just made more cumbersome.

• 
  Nisi Morgan (@nisimorgan) reported 42 minutes ago

  @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

• 
  dearappauthors (@dearappauthors) reported 42 minutes ago

  @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?

• 
  Rick O'Connor (@ricksmsnet) reported 48 minutes ago

  @Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.

• 
  Berto 🇵🇹🇨🇦 (@MacanBerto) reported 49 minutes ago

  @TruthFringe @BlueJays @Bell cancel them - like the rest of us

• 
  Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported 49 minutes ago

  @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

• 
  Thomas Halkett (@thomas_halkett) reported 50 minutes ago

  Down with @Bell I hope they go broke asap

• 
  Iampelumi 🇨🇦 (@Itzpelumi) reported 50 minutes ago

  @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

• 
  Gaurav Shindé (@sailorshinde) reported 51 minutes ago

  @Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!

• 
  Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported 53 minutes ago

  @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*

• 
  katiehasbangs (@katiehasbangs) reported 55 minutes ago

  @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

• 
  Cancel the parade (@andrewhyk) reported 57 minutes ago

  @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

• 
  Exiled (@ExiledRLL) reported 57 minutes ago

  @sebdot @Bell @FANEXPOCANADA anyone down?

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 60 minutes ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.