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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 27% Phone (27%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, Ottawa, Brossard, Kirkland, and Brampton.

CityProblem TypeReport Time
Toronto E-mail 3 hours ago
Toronto Wi-fi 1 day ago
Toronto Internet 1 day ago
Toronto Internet 2 days ago
Toronto county Internet 2 days ago
Winnipeg Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • LoisKRoper
    Lois Roper (@LoisKRoper) reported

    It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

  • michaelcoren
    Reverend Michael Coren (@michaelcoren) reported

    Anybody having problems with @Bell email today?

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • ConwayCleo
    dublinmary☘️🍁 (@ConwayCleo) reported

    @Bell : despite my best efforts, I am not receiving Sympatico emails from my Condo Property Manager. I am on the *** and it is crucial I receive docs/info. This is a new prob ~ past three weeks. I have dealt w/Bell Help to no success. Also ChatGPT and Geek Squad. What gives?

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • Skip70969016
    Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported

    @Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁

  • ScottSoBad13
    ScottInTheOtt (@ScottSoBad13) reported

    @merry123459 Unfortunately @Bell is just as bad, if not worse

  • CassidyV6
    Cassidy Vermeeren (@CassidyV6) reported

    Hey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support

  • Debdicker
    Princess of Whales (@Debdicker) reported

    @Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur

  • Timsaal_1
    Timsaal Bukhari (@Timsaal_1) reported

    @Bell_Support central node in the network is rigged to the command line again

  • DarlingTerrace
    Darling Terrace Publishing (@DarlingTerrace) reported

    @bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.

  • mrajeshdav
    Rajesh kumar M (@mrajeshdav) reported

    @RogersHelps I spent 2 hours with them yesterday, which were the other option was cancelling and asking the customer to pay the early termination feee. Whereas the it is a network limitation of @Rogers .it ain’t such a remote location , the direct competitor @Bell has a 3gbps for the address

  • kojam2022
    NS (@kojam2022) reported

    @Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Everytime I’ve asked they hang up.

  • Nattypatty33
    Natasha Patrick (@Nattypatty33) reported

    @Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!

  • Bassn103456
    Darin (@Bassn103456) reported

    @cdn_karma @Bell one more down but elbows up

  • mitchel60931542
    mitchell (@mitchel60931542) reported

    @TorontoKOI @Bell I wonder what went wrong. **** org

  • RRohampton
    Bobby Fun (@RRohampton) reported

    @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.

  • kerldaddy
    kerl (@kerldaddy) reported

    @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

  • PinoPasqua1
    Pino Pasqua (@PinoPasqua1) reported

    @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

  • rgross36
    BURNSY99 (@rgross36) reported

    ya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

  • rc_woods
    RW (she/her) (@rc_woods) reported

    @Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!

  • clynshan
    lil Shan (@clynshan) reported

    @ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching

  • DBSteiger
    DB Steiger (@DBSteiger) reported

    @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

  • howllr
    Howllr 🇨🇦🍁 (@howllr) reported

    @DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.

  • studentforall
    Truenorth (@studentforall) reported

    @Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.

  • illin33
    ildi (@illin33) reported

    Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!