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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 54% Internet (54%)
  • 23% Phone (23%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, North York, Halifax, Ancaster, Mississauga, Sydney, Lunenburg County, Montréal, Chibougamau, Orangeville, Montague, Lethbridge, Burlington, Boucherville, and Pickering.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
North York Internet 13 hours ago
Halifax Internet 15 hours ago
Toronto Internet 15 hours ago
Ancaster E-mail 18 hours ago
Mississauga Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • connerrpetrie
    conner petrie (@connerrpetrie) reported

    @TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻

  • bill_dub
    Bill Wellman (@bill_dub) reported

    @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

  • Ash1589488
    Ash (@Ash1589488) reported

    @TorontoKOI @Bell This is the worst org I have ever seen, how do you drop you best player, and keep the worst?????????

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • klaaspice
    kℓaas (@klaaspice) reported

    wtf is Sportsnet 360 and why tf is not included in my package @bell

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

  • Olamiii__
    Ọlámilékan (@Olamiii__) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • VernaSc46519779
    Verna Scott... (@VernaSc46519779) reported

    We were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.

  • Oyeyemiyinka
    Whale. (@Oyeyemiyinka) reported

    @Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Phone and plan 60 after tax. This is better than just a 25 after tax plan though. In my opinion. (Works for me anyway). Seems network not too reliable on cheaper plans(20-25 per month plans).

  • MagicCarpetMoe
    PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported

    @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

  • PretendEditor
    Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported

    @MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Just astoundingly horrible service.

  • THATS_HERxo
    Rochelle Whittingham (@THATS_HERxo) reported

    @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • chunker27
    liam dixon (@chunker27) reported

    @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell Ok Game 5 tomorrow will you have the problem solved ?

  • FMore906
    feed. (@FMore906) reported

    @sebdot @Bell @FANEXPOCANADA anybody down to run this

  • vanderhague
    Always Freija. (@vanderhague) reported

    @Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.

  • forhpm
    Helen Forbes (@forhpm) reported

    @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng