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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Winnipeg, London, Mississauga, Toronto, Amherstburg, Windsor, Halifax, Puslinch, Cambridge, Wolfville, Edmonton, Winkler, Montréal, Burlington, and Greenwood.

CityProblem TypeReport Time
Winnipeg Phone 3 minutes ago
London TV 18 hours ago
Mississauga Internet 20 hours ago
Toronto Internet 21 hours ago
Amherstburg E-mail 21 hours ago
Windsor Phone 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • jonsey_13
    Steve Jones (@jonsey_13) reported

    Is @TSN_Sports really not playing @NASCAR in Canada today? @Bell you need to fix this.

  • heyitszenn_
    zen (@heyitszenn_) reported

    Fortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before

  • Y___GFCB14
    Yanny (@Y___GFCB14) reported

    @Bell dealing with your customer service is like talking to rock. Absolutely terrible

  • BlueJaysBabyGrl
    My Baseball Romance (@BlueJaysBabyGrl) reported

    @ryangerritsen @Bell Is VMedia available where you are? They're way cheaper than the big two even though they supply either Bell or Rogers internet. For tv service try alibox. $14/M if you pay for the full year up front.

  • Ciliskatron
    Ciliskatron (@Ciliskatron) reported

    @northyorkcondo @ryangerritsen @Bell Not planning on going anywhere either I'd be stupid to. It's also like being trapped somewhat now too though. I wanted to move out of the city once my daughter graduated public school (next year). I'd be paying the same or more for a lot less though. Like my place. Feel stuck tho

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?

  • melissa_flick
    m (@melissa_flick) reported

    @nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.

  • scarletkate
    Kathy 🇨🇦🏳️‍🌈🍁 (@scarletkate) reported

    @nath_beauregard @Bell You'll still get mail for years after - they never relent.

  • thatskho
    corrupted Icarus (@thatskho) reported

    @Bell bro fix your ****

  • shawnasativa
    shawna (@shawnasativa) reported

    @Bell_Support hey bell, just curious. if i have a channel in my tv package that i no longer want, do you make it easy to cancel online through your site/app without having to speak to someone? because @RogersHelps certainly doesn’t, and now i’m genuinely considering a big switch.

  • Shawn_Anderson
    Shawn_Anderson (@Shawn_Anderson) reported

    Anyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…

  • MikeMacHitchman
    Michael G. Hitchman (@MikeMacHitchman) reported

    This looks like I've solved the Fourier integral transform crack in the @Bell system, the front brain intelligent will have to look at their own fix.

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell

  • Danger7048
    Doug Anger (@Danger7048) reported

    @ryangerritsen @Bell I went to @Starlink about 5 years ago,never looked back.When I'm on the go,it goes with me and is reliable.There are different plans now.

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!

  • brianvi03340131
    THE SHADOW KNOWS (@brianvi03340131) reported

    @Bell_Support This has been going on since the first five minutes of the world series championship game! Watched it on my iPad oh joy ! How come French customers get Canadian support and English try to understand foreigners?

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

  • JGH583
    Jeff (@JGH583) reported

    Just watched sports center on @TSN_Sports for the first time in a while. Absolutely terrible. Masters highlights didn’t show a single shot by @McIlroyRory who is leading and had the round of a lifetime. Glad I’m not paying for @Bell anymore

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back

  • Ciliskatron
    Ciliskatron (@Ciliskatron) reported

    @northyorkcondo @ryangerritsen @Bell I've been in my unit for 11 yrs now. They've increased the rent every year. While I understand I'm paying under market value currently. They also haven't done a thing other than fixed a clogged section of drainage plumbing and replaced a shower head and broken diverter

  • EJ39206913
    EJ (@EJ39206913) reported

    @ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.

  • ch_morson
    Chump_Canuck (@ch_morson) reported

    @ryangerritsen @Bell we learned this in grade 9, as a very basic concept. Large box companies equal zero competition. Always support local. Unfortunately local lost.

  • MaryjaneMim
    Maria Mim Maryjane (@MaryjaneMim) reported

    @Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2

  • Slomicron
    Scott (@Slomicron) reported

    @CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.

  • MikeMacD
    Mike MacDonald (@MikeMacD) reported

    Hey @Bell why does your internet suck so bad lately?

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.