Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (44%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Triton, Corner Brook, Truro, Gander, Milton, Quispamsis, Moncton, Springdale, The Beaches, Montréal, Bridgewater, Winnipeg, Halifax and Edmundston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Triton |
Phone | |
| Corner Brook |
Phone | |
| Truro |
Total Blackout | |
| Gander |
Phone | |
| Toronto |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Minnie C. Riley 🦄 aka Minnie St. Claire🥳
(@MinnieCRiley) reported
On the phone with @Bell trying to get a loyalty offer and their system is stuck thinking I have a TV service that I NEVER had. As of TODAY, I want the Fibe TV app to go on my IPAD or iPhone and still keep my high-speed internet.
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ALan LepofskY 🇨🇦 🇺🇸 ✡️
(@alanlepo) reported
In a customer-focused world my phone provider should discount bills based on the hours spent on support with them. Last month I spent ~6hrs resolving an issue. This morning I woke up to discover our shared data plan was disconnected so on a @Bell_Support call yet again. #cx #fail
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Dety
(@Dety0) reported
. @Bell_Support If you have a Modem from 2016 (Sagemcom Fast 5566) is it possible to get a upgrade? the WiFi is really weak, even tried switching channels, with no help, and even standing next to the Router, both issues on Android and Apple
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Russel Prouse
(@RusselProuse34) reported
@Bell_Support Streaming anything on the TSN app on Apple TV is giving me terrible quality. I have a gigabit fibre connection and every other streaming service operates without any issue. I’ve reinstalled the app and it hasn’t fixed the problem. Please help.
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M | G | L
(@witty1515) reported
@Bell_Support hello. My internet has been out since 1230pm .and some of my neighbours advertise their Bell and Virgin mobile are also affected by this outage . Can you confirm? This is extremely frustrating to have the internet down this long #outage #Bell
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Phil Vasquez
(@tinpanalleypics) reported
@Bell_Support Fibe internet seems down in Quebec City. Any further info on this?
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terri_970@hotmail.com
(@970Terri) reported
@Bell_Support I am just wondering if there is progress in the massive outage we are experiencing!
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ALan LepofskY 🇨🇦 🇺🇸 ✡️
(@alanlepo) reported
At the 27min mark the service rep tells me they can't figure out what happened and they need to transfer me to escalations. OK, fine. I get on with @Bell_Support Escalations and no history has been transferred, I have to start over explaining everything. #cx #fail
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timereaction
(@timereaction) reported
@alanlepo @Bell_Support @Bell Try to get a hold of the Executive Offices if it gets unbearable. They've been extremely helpful when a simple issue gets frustrating enough to consider leaving Bell.
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ALan LepofskY 🇨🇦 🇺🇸 ✡️
(@alanlepo) reported
@timereaction @Bell_Support .@Bell is terrible. I feel bad saying it. I rarely complain about customer service. I'm the first to defend airlines, banks, etc. But my experience with Bell is absolutely atrocious. My account has had several billing issues and I've wasted so many hours with them.
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Amechi Isiekwena
(@Mr_Amechi) reported
@Bell_Support Solve @Ms_LindaTobi's issue and retract the indiscriminate and wrong bills sent to her.
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ALan LepofskY 🇨🇦 🇺🇸 ✡️
(@alanlepo) reported
It only took @Bell_Support Escalations about 5 min to fix my account. Kudos to the support rep who graciously listened to me rant about how much I despise Bell, while making it clear that it was not directed at him. I thanked him for helping me. Let's see what happens next.
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gamer
(@Advaittt2) reported
Hey @Bell_Support and @Bell having massive issues in Canada, Ontario right now. :(
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Jake Alsemgeest
(@JakeAlsemgeest) reported
@Bell_Support are there connection issues currently in Kitchener/Waterloo? The internet is incredible spiky and inconsistent for the last hour or so.
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💜
(@rlt_carlos) reported
@Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better
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JustSayin' Canadian
(@CanadianVoice92) reported
Hey @Bell & @Bell_Support looks like the issue of outages are still happening and yet still not a peep from you guys? Off today to switch out my modem in hopes a miracle happens and it works. Thinking about switching to @Rogers
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Chuck Cunningham
(@Wimby80) reported
@Bell_Support Hi folks, are phone lines down in Lasalle, Quebec by any chance?
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BCG Taz
(@Tazmanians_) reported
Internet so bad I can’t even load into a apex game to get some content for a tiktok. **** you @Bell
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Himanshu Chadha
(@himanshuchadha) reported
@Bell_Support Hi Support! Internet down in postcode M2N, Toronto since afternoon today. The outage has already lasted more than 12 hours, what's the status update and when are we getting the network back?
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FirefighterGeek🚒 Pick the side without the Nazis.
(@FirefighterGeek) reported
@alanlepo @Bell_Support looking briefly from outside, Canadian cell providers seem to be two decades behind the US in terms of lowering costs and customer service options.
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nene
(@softspoknman) reported
@CP24 Internet too. We pay a lot for less and less for @Bell and @Rogers. They should offer a lot more for a lot less money. Look at other G7 countries. Canada is the worst
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Todd Piquette
(@PiquetteTodd) reported
@Bell_Support frustrated with the service I got today. I’ve lost all trust in bell. I have been lied to, and over charged. My bill goes up and services go down. I am going with Fido internet for 50% off for the first 12 months. Can you please have retention contact me!
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Mark Kevin Lee Donasco
(@LeeDonats) reported
@Bell_Support had spotty internet last night, woke up to error code 2000 on my home hub. Is the internet service down for Montreal, Quebec?
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Rasool Maghareh
(@RMaghareh) reported
What's going on @Bell ? Internet is down since this morning and now I am told that it will be down till tomorrow night!!!!! This is not acceptable!!! I will definitely switch to another service provider.
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wmac
(@itsmac52) reported
@Bell Their prices go up but the quality of their product continues to go down...
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All Elite in Muskoka
(@neiljlongtin) reported
@Bell_Support small business home phone hasn't been allowing incoming calls for over 24 hours in Huntsville Ontario P1H area. Is there an outage?
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Brian Butters
(@brianbutters1) reported
My choice for most annoying ad on TV right now is the idiot hoops colour guy Jack Armstrong and some shrill sidekick hocking phones for Bell. Guaranteed no-buy from me, @Bell
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Amechi Isiekwena
(@Mr_Amechi) reported
@Bell_Support @Ms_LindaTobi To be honest, it is clear that @Bell is either not a coordinated company or they deliberately refuse to fix billing issues. How can someone who hasn't consented to commence with your service yet be billed by you for two months consequently.
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Diana R Burke
(@burkedia) reported
@Bell_Support my BellFibe service is going up and down all day and the virtual repair starts and says having problems. I’m in the M4w area of Toronto. Your CHAT also does not work. Any issues in this area?
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Marc Venneri
(@Marc_Venneri) reported
@Bell_Support my 80 year old mothers prepaid phone has stopped topping up. Need help please.