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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 23% Phone (23%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Faraday, Toronto, Cambridge, Regional District of Central Okanagan, Montréal, Moncton, Nanticoke, London, Milton, Guelph, Winnipeg, Mississauga, Toronto county, Ottawa, and Sydney.

CityProblem TypeReport Time
Faraday E-mail 3 hours ago
Toronto Internet 5 hours ago
Toronto Internet 10 hours ago
Cambridge Phone 12 hours ago
Regional District of Central Okanagan Phone 13 hours ago
Montréal Internet 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • Miss_Allison_D
    𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported

    @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • CoryJudson
    Cory Judson (@CoryJudson) reported

    I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • isaac_isiko
    ISIKO ISAAC (@isaac_isiko) reported

    @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • vanderhague
    Always Freija. (@vanderhague) reported

    @PhillipMillar @TEMP0RARY_NAME Lost my cell on Sat. Had to unfortunately go to a Bell store where I had to deal with a surly, utterly rude J££t invader. F*ck @Bell. Crush the telecom oligopoly.

  • ABhummingbird
    OK universe you're in charge (@ABhummingbird) reported

    @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

  • thej_schro
    Justin S (@thej_schro) reported

    @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell I’m so tired of the internet not working

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

  • ocp_sumit
    The Last of us!! (@ocp_sumit) reported

    @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

  • fcknboogeyman
    🇵🇸 (@fcknboogeyman) reported

    @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

  • nippydmg
    Dennis Gouin (@nippydmg) reported

    @Bell @Bell_Support has the worst customer service !

  • rmontemurro1
    Robert Montemurro (@rmontemurro1) reported

    @Starlink @Bell is so bad that everyone should switch to this.

  • matdrewin
    Mat Drouin (@matdrewin) reported

    @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

  • TLord446
    Time-lord446 (@TLord446) reported

    @Bell_Support ironically I'm paying around $80 for internet service yet i can't even use it constantly because of every 2000 error being handed out like Candy on Halloween

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

  • Waris_Nawaz
    Waris Nawaz Khan (@Waris_Nawaz) reported

    @Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.

  • esandom
    Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported

    @XVids_Daily @Highteaspeaks @Bell Which network did you port to?

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    BREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭

  • ChiefTod
    Scott Tod (@ChiefTod) reported

    @Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.

  • BlackHoleNorth
    Brendan Fyke (@BlackHoleNorth) reported

    @Bell_Support Is there anyway to get support other than waiting for 40 mins on hold or 38 mins for a agent to reply to a chat support? Just ridiculous. I just signed up with Bell again recently. Customer service has REALLY gone downhill. Do better.

  • LeafsForever14
    🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported

    Hey @Bell, your tech support is lacking.

  • o_jibby
    Oseni (@o_jibby) reported

    @bell customer representative lied that my 2 years contract was terminated only to check my account to still see the contract Also when I got the internet I wasn’t told it was a contract Just frauds

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠