Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (44%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Laval, Winnipeg, London, Toronto, Bradford West Gwillimbury, Moncton, Brampton, Ottawa, Montréal, Fredericton, Lachine, Longueuil, Oakville, Waterdown and Oromocto.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Bashidali
(@Bashidali) reported
Is @Bell service down in Markham??? @Bell_Support #Bell #Markham #serviceoutage
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50% vaccinated 🦠
(@dani_susanna) reported
He spoke at me and insinuated that I didn’t understand how good the deal was, wouldn’t listen to my actual issue (lowering my bill) and didn’t solve any of my issues. I’ve been a long time customer despite the bad press, but this is likely the kicker for me. @Bell
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The Unreal Canadian
(@UnrealCanadian) reported
@Bell Is there still manufacturer warranty offered despite LG shutting down their Mobile division?
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Melissa
(@this_is_meliss) reported
@Bell - i have spent hours on the phone trying to activate my account. ongoing since April 27th. does ANYBODY actually work in your back office support team?
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Melissa
(@this_is_meliss) reported
@Bell_Support - how come you can't help me? why have i spent hours with multiple departments for nobody to be able to help me? maybe @RogersMediaPR can help me instead?
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twilightman5
(@twilightman5) reported
@Bell_Support can you explain the intermittent reception problems we've encountered in Bowmanville area for the past week? Really getting annoying.
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big g
(@bigGiniroquois) reported
@Bell why do your people call SEVERAL times a day and never leave a message. What is wrong with you people? Learn some telephone manner NOW before I get RUDE :) have a nice day :) PS, don't reply you are sorry, cuz u r not. Just fix your problem. Tks
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Ronald Haantjes
(@Ronald_Haantjes) reported
@Bell_Support I expected an answer, but not the first step in a support handbook "Reset/reboot the machine". C'mon we are all savvy enough these days to think about that. It literally makes no difference. I will start a chat, but doubt there will be a solution. Can't wait for @SpaceXStarlink
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Miss Understood🇨🇦✌️
(@cassandraonline) reported
@Bell_Support internet service out in parts of Hamilton?
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Better Every Day
(@thedecentgene) reported
@Bell This scummy company keeps charging monthly expenses when I discontinued service in Feb 21. Current total $2000. Every rep keeps transferring.
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Krupo 🇨🇦
(@PromisedMePie) reported
@kwetoday I just got an e-mail notification that a senior in my family was signed up to a $25 a month service from @Bell_Support despite the fact they said "no" to the agent calling to offer this service. I am not impressed, to put it very lightly. Seems like potential fraud. @CBCToronto
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jacob
(@jacob63984573) reported
@Bell_Support @cassandraonline It been 4 days from 1pm to 10pm. 4 days of lost service. I lost 4 days of work. Your employees hang up on us. As customers we should be told when repairs and service is being done. This is a disgrace. Will I get credit for money lost of work and service fix?
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Truthprevails
(@dash_debi) reported
@Bell @Bell_Support Why someone will take 1 gig internet when there is no difference between 500MB & 1 gig. Your level-2 said that I deserve 250 mbps even when I am in LAN too. Ridiculous arguments from tech support. Not expected this from company like @Bell . Time to retrospect
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Melissa
(@this_is_meliss) reported
@Bell how does it feel to be the worst service provider in Canada?
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JustBreathe2020
(@harleyriding99) reported
@DPocroianu @Bell Isn't he the new CEO nothing like Outsourcing the work to overseas that never works out well. Or calling for repair and then you're rooted to an overseas call. Nothing like keeping it Canadian stinks
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yumyumsauceontoast
(@yumyumsauceont1) reported
@Bell_Support is their a service outage in the Durham region I’ve tried everything but the internet refuses to work.
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jess
(@jessfelton) reported
@Bell_Support I've spoken to at least a dozen people who can't/won't help me. You've rejected my port request 3 times now. Our office is moving and you have cost us $1000's of dollars in operating expenses during a pandemic. This is unacceptable.
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twilightman5
(@twilightman5) reported
Is there a reason for constant reception problems with Bell TV Fibe in Bowmanville for the past week? @bell_support
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Hacx
(@hacx__x) reported
It’s not even funny anymore my internet has been shot for the past 4 years @bell and y’all still aren’t able to fix it
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colleeeeeeen
(@_colleeeen) reported
Why does MY PHONE HAVE BARELY ANY SERVICE ANY WHERE I GO @Bell_Support 😡😡😡😡😡
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Afia
(@AfiaEss) reported
@Bell_Support hi! My internet is down, and I have reset the modem and all the blue lights are on but it just does not want to work. Can you please help rectify this?
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~Kayy // on hiatus
(@ClefairyHero) reported
@Bell_Support hi there, i keep getting calls from a number claiming to be from Bell and keeps freaking me out because apparently something's wrong with my account. it keeps calling... i made my payment, man. help???
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Wayne Ronald Bennett
(@wrbennettnl) reported
@Bell_Support It is my understanding that Bell upgraded its hardware at Tower Rd near Dear Lake NL to 5G. Before, service in the Town of Howley was poor, now it is worst. Difficult to manage a Town when Town Staff in the field cannot be contacted. @FureyAndrew MHA/Premier
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Janice Frid
(@jfridmason) reported
@andreamoffat @ConsumerSOS @Bell Call 310-BELL. Go through menu like you’re going to cancel your service. You’ll get someone in Vancouver. They helped me with my billing nightmare. Good luck!
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Miss Understood🇨🇦✌️
(@cassandraonline) reported
@Bell_Support Lol, really? Reboot is the FIRST thing I did. Then changed the phone cable. Then called bell this morning. Went and got a new modem, installed it...still blinking WAN...called bell again to be told “internet is down in our area, sorry for the inconvenience”. 😳
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Lydia
(@lydiallll) reported
@Bell_Support I cancelled my cell phone service through a corporate plan months ago and still don’t have my refund. Can you advise if this has been processed?
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Denise milne
(@MilneDenise) reported
@Bell Need one so bad mine was stollen
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Sonia Montero
(@SoniaMontero84) reported
@Bell is THE WORST got my account suspended becauae noone u talk to takes notes than get it reconnected but only tv, no internet for more than 2 day, billing says its a rechnical issue, tech support says its a billimg issue, like really. This company SUCKS i dont recommend at all
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Melissa
(@this_is_meliss) reported
@dani_susanna @Bell i feel your pain. they follow a script. nobody can help you. i've spent hours with @Bell trying to activate a new service. they service (if you can call it that is terrible).
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Grenon Clan
(@cinderellimom) reported
@Bell_Support Is Bell currently down in Stittsville