Bell Canada Outage Report
Why is my Bell Canada service not working?
Problems detected
Users are reporting problems related to: internet, phone and tv.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 11: Problems at Bell Canada
Bell Canada is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Hamilton, Halifax, Edmonton, Montréal, Saint-Constant, Mississauga, Toronto, Ottawa, Oakville, Greater Sudbury, Kingston, Buckhorn, Gadsby, Gaspereau Forks and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Phone | |
| Halifax |
Internet | |
| Edmonton |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Saint-Constant |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Heather J Wood
(@rollwithheather) reported
And the worst thing is - one has to it everyone year or @bell will just raise my rates & lower my service level without telling me. The call centre person was like "wow, you're paying $105 a month for just #Fibe50?"
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SCH
(@StephenHoltzman) reported
Mr. @elonmusk Please help rural ontario Canadian family get @SpaceXStarlink #DISHY! #ElonHELP get us off of our 2x @Bell DSL lines in our home. Yes two Internet connections as upload speed of .76, download of 1.0! Need real internet to survive for work and Homework. #ElonMusk
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ImZ ♿
(@SupYaII) reported
@DarkVyprr @Bell_Support Rogers EZ Clap, not gonna lie they are both kinda ****
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Kathy Milbs
(@kathy_milbs) reported
@Bell_Support My Fibe Internet is down in the Ottawa area. Could you please provide an ETA for a resolution?
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Hi
(@knuclehairshav1) reported
@Bell Within a year you’ll be paying double that. They can increase the price all the want so the customer is always screwed.
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J MD
(@JMD31905586) reported
But @Bell still has the best customer service of all big companies. But their cable isn't what it was. Mostly because channels like @DIYNetwork change and not for the better. For one example. Was great...now....@DIYNetwork has to go. Awful programming.
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keep your electric eye on me
(@murakamiwood) reported
I'm back online, after several fruitless phone calls, cancelling the service upgrade from @Bell, and then several more phone calls, eventually resulting in the restoration of our previous crap service. The agents I talked to were generally nice people - shame about the company.
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agent observateur
(@aldamayo) reported
Hi, @Bell, I've been getting numerous calls from "Bell Mobility" 8663354281. I've never been behind on my bills and I have no upgrade planned as well. Is this a scam? It's getting annoying with 2-3 calls a day. Thank you.
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Treatz
(@Treatz_1) reported
Update to @Bell "amazing" DSL internet. Home line was ported out in January to @TELUS. bell system didn't realize this for 3 months. Cut our service today. Profile has to be rebuilt for dry loop. 1st thing I said to bell tech was "this is dry loop" save me @SpaceXStarlink
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Treatz
(@Treatz_1) reported
Update: 3 calls from @Bell. Several made up theories about how we need home phone for DSL. A call about why we don't have a dial tone (we're on dry loop) they finally figured out there's an outage in our area affecting the whole street. Save me @SpaceXStarlink ship my kit please!
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Trudy Morgan-Cole
(@trudymorgancole) reported
@rollwithheather @Bell I hate that Bell makes you go through this dumb “customer loyalty/retention” dance to give you rates they were obviously willing to give you anyway!! Such a ridiculous system.
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Valarie Findlay
(@JaneMoneypenny) reported
@KTinnovate @Bell_Support Livid. They've admitted to negligently not applying the new contract, overcharging me thousands. So I dumped their services, Still fighting to get back my money back. If I stopped payment, they'd terminate my services and claim I was in breach the old contract. Despicable.
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Sarah
(@fawn_knutsen) reported
@Bell has raised my mobile bill for the second time in a year. An increase of over 15% in 12 months. Had a nice chat with customer service who honestly told me the same thing will happen next year😒@cbcmarketplace @cbcgopublic #canada #telecoms #monopoly
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mikey
(@mikeysgrownup) reported
It’s humiliating how @Bell_Support will send me a battery I didn’t ask for , bill me for it , and then I just pay it cause I’d rather drown in a lake than call any customer support.
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J MD
(@JMD31905586) reported
@Bell thinking about getting rid of my cable thru bell. @DIYNetwork changed their format here in Canada and it's awful now. @HISTORY haven't updated their shows in years. Seems I am not getting what I need for the money that's spent.
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Rebecca Biason
(@bookybecky7) reported
from
Toronto, Ontario
@Bell_Support my internet and Fibe TV are down. Just cut out in the middle of a show and nothing is loading on phone or television. Any advice?
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Treatz
(@Treatz_1) reported
It amazes me how every 3 months our DSL has an issue. wires have been in the ground since 1979. They haven't improved anything and in a few months I'll be getting 50x the speeds from @SpaceXStarlink while @Bell can't stretch a cable 50m across a road to serve me
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agent observateur
(@aldamayo) reported
Hi, @Bell @Bell_Support, I've been getting numerous calls from "Bell Mobility" 8663354281. I've never been behind on my bills and I have no upgrade planned as well. Is this a scam? It's getting annoying with 2-3 calls a day. Thank you.
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The Wüdsman
(@The_W00dsman) reported
@Bell_Support Is this the general Bell customer service line, or specific to Bell Satellite service?
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Megan
(@Megan93158281) reported
@Bell_Support I have not had internet service all day and am wondering when my service will be back up.
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Micheal
(@bi99ietallz) reported
.@Bell is really out here in the middle of a pandemic increasing people's monthly costs while not improving any of the services. This is the second time in a year that it's happened. An extra $11/month for the exact same service. What an absolute garbage company. #BellSucks
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p
(@spanier_paul9) reported
@Bell_Support This is the worst company around Jesus. Customer service minus 600 stars. Buncha bums that don’t no **** all.
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Graeme B 🍁
(@graemebarton4) reported
@castincalgary @Mommennttum @Bell Wow, that's the biggest issue to you?
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Dennis Rice
(@DennisRiceJr) reported
After checking availability on the @virginmobilecan website, then with a CSR, then signing up, the @Bell tech doing the install informs me that 100 Mbps is not available at my address ("maybe 50"?). We've both had our mornings wasted. @VMCcare please fix your availability tool.
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HRH Elizabeth 🇬🇧🇨🇦
(@beatlegirl0301) reported
@Bell_Support I have several app that since last night shut down the split second they open. Started last night. Can't Google the issue as Google is one of the apps! Advice, please!!
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Lyndsey Whale
(@LyndseyWhale) reported
@Bell you dug on my property without my permission & knocked out my current internet with Rogers. Now I can’t work from home & need to take time from work to have Rogers come fix what you did. What do you intend to do about this?
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The Wüdsman
(@The_W00dsman) reported
@Bell_Support can you provide me with a direct number to call for Bell Satellite Home Internet? Your phone customer is service is of no help... my neighbour (50 ft away) has it, yet Bell has no idea what I’m talking about (nor have I received a call back from anyone)
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Mitchell Pearce
(@mitchpearce88) reported
@Bell promote ending the stigma of mental illness but their coustomer service certainly doesn’t seem to be on board with that statement. Gotta love having someone laugh at you and say they’re flabbergasted by you. In 5 months when this contract is up its goodbye after 10 years!
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匚卂爪乇尺ㄖN 🇨🇦🎧
(@Carter77) reported
Does anyone have worse tech support than @Bell ? Serious question. @Bell_Support
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trevk
(@trevk) reported
@Bell_Support This morning it seems ok, but it cut out a few times yesterday and around 12:00 midnight for a bit.