Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Charlottetown, Ottawa, Schreiber, Halifax, Lower Sackville, Moncton, Hamilton, Edmonton, Saint-Constant, Mississauga, Oakville, Greater Sudbury and Kingston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@user14201) reported
@Bell_Support They are just going to tell me to unplug it. I shouldn't have to spend so much time calling support because your Fibe system is broken. I charge $70/hour for my tech support, who do I send the bill to?
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Infinity
(@Infinit29907419) reported
@Bell_Support who do I get in touch with a Bell Case Management Team? As the customer support via phone is extremely backwards.
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𓆚𓆗 Netflix Connoisseur 𓆚𓆗
(@MoonMom_) reported
@bell you put TOOOOOOOOOOOOOO many ads on when someone is on hold. I ain’t tryna listen to all that but the music and the music doesn’t even slap. I’m just tryna change my number in peace. Fix up! It’s 2020 😤
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Keff Korvos
(@KeffKorvos) reported
@Bell Oh, also a company that doesn't try to **** with the internet by going to whine at the CRTC
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Kyle Haggar
(@KyleHaggar3) reported
@Bell_Support daughter dropped my phone it’s cracked asked bell if they could help my device balance they offered me $250 credit but when I said I wanted to do the upgrade in store suddenly they couldn’t give me any credit I said Rogers would give $350 to switch guy said sorry
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Craig
(@user14201) reported
@Bell_Support Why do you need my account information for technical support? Do you get people pretending they need support or something? My Bell Fibe keeps giving me error 1000 and 1001. Unplugging or using reboot on the menu doesn't help. What is the next step?
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Eric Harvey
(@hrvdawg71) reported
@Bell Get your act together Bell! People are mad that our phones are not in yet! I am assuming in time for Christmas 2020 or hopefully in 2021! One beyond ticked customer!!
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Caspar Haydar
(@CasparHaydar) reported
@bell is the shadiest provider out there. There service sucks, there product sub par. NOTHING But thieves. @SCUM #SCAMMERS #Colonizerscum
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humanitaires
(@Humanitaires) reported
@ronnie0329 @Bell_Support it's not the exception, it's a pattern. Bell just don't care about clients if not my issue would be solved since 1 month at least. I guess they don't have enough work...
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Michie Mee
(@MeeMichie) reported
@Bell_Support why is your service so trash and why are your customer representatives so rude???
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Revelstoke Jim's Canadian Content
(@RevJimCanCon) reported
So what’s the deal @TELUS? I need to return my #bringitback phone but you don’t have a new one for me. Making me buy the old one it is not good customer service. Others have the #iPhone12ProMax...why not me? Hey @Bell..any thoughts?
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NinjaYT
(@igNinjaYT) reported
@Bell_Support Very Bad customer service by Bell support and Bell mobility. Been waiting for an more than hour twice. But Agent picked an call greeted and once after hearing our query disconnected the call. Preordering with Bell is a bad experience as everyone said.
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Jamie Hopcraft
(@stillbasic) reported
@Bell Bell is the worst company to deal with......
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Hannah Roth
(@hannahcroth) reported
After being on hold for 1 hr and 48 min I was told they were experiencing problems and got cut off. Customer service at its finest. @Bell
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Blue
(@Cofe6370) reported
@MeeMichie @Bell Customer service 🗑
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Viaa
(@novierb) reported
@Bell_Support your escalation agent called “Red” has extremely poor. If persons like her is what you have as agent I can guarantee you will have more customers leaving bell.
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Marco
(@coronam23) reported
@Bell you guys literally don't care about the customer?? Really pathetic
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Kimberly Hill
(@kahill22) reported
@sharonhoyes @Bell It's all the big telecommunications companies! I have to call my provider and negotiate at least once a year. Very poor business model.
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𓆚𓆗 Netflix Connoisseur 𓆚𓆗
(@MoonMom_) reported
Too many damn interruptions @Bell we can’t even listen to the ugly music in peace 😖
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Sharon Hoyes
(@sharonhoyes) reported
@kahill22 @Bell I spend an hour with @Bell Saturday trying to get my parent's bill down. No luck. Runaround.
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⁷⁷⁷
(@jministe) reported
your wifi sucks *** i hate you so much @Bell_Support
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humanitaires
(@Humanitaires) reported
@CasparHaydar @Bell The took advantage of me also and instead of fixing the issue they force me to waste my time. The only thing they didnt plan for is that I will.
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EMO LEBLANC ©® 🇺🇸 RECORDING ARTIST 🇨🇦
(@CountryMusicEmo) reported
@AbdullaMalik @Bell Free is the only acceptable answer. @Bell rips Canadians off on a regular basis. That is what happens when people are so addicted and stupid !
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No more PM Justin
(@ronnie0329) reported
@Humanitaires @Bell_Support in so sick of them i can’t down load anything 42 hours it says i don’t live in the country like wtf
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needs
(@needss10) reported
Tried to get bell app to work on AppleTV. Said it would only work with bell internet which isn’t avail in sk. Spoke to 14 different people @bell over 2 hours before the call finally disconnected without clarification. The worst customer service. #tiedselling
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Michie Mee
(@MeeMichie) reported
Lmfaoooooo everyone @Bell is a damn supervisor yet I can't talk to one. Y'all super lame my goodness.
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Viaa
(@novierb) reported
@Bell Your escalation agent called “Red” has very poor customer service. I persons like her are responsible for solving customers issues, I can guarantee you customers will be leaving.
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Craig
(@user14201) reported
@Bell_Support my Fibe TV has been cutting out all morning. Don't ask me to unplug it because I already have. This was also happening a couple weeks ago but fixed itself. How do I get this problem PERMANENTLY fixed and a refund for the days it didn't work correctly?
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humanitaires
(@Humanitaires) reported
@CasparHaydar @Bell I use to tell people around me they were good. Damn do I feel ***** now...
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Chris Moreira
(@chris_moreira20) reported
@Bell_Support almost 200 dollars a month and can't even watch something on demand cause it skips and buffers like it's enjoying it..what kind of crap is this in 2020