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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Edmonton, Kincardine, Bruce County, Markham, Toronto, Montréal, St. Catharines, Hampton, Halifax, Winnipeg, Mississauga, Whycocomagh, Taber, London, and Amherstburg.

CityProblem TypeReport Time
Edmonton Phone 4 hours ago
Kincardine Phone 6 hours ago
Bruce County Phone 8 hours ago
Markham Phone 10 hours ago
Toronto Internet 10 hours ago
Montréal Phone 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @redman_mather @Bell_Support @SpaceX There’s really no way around it anymore I think. Took this unit to the maritimes and have 0 dropped service even in the most remote area of NB

  • dannysusemonkey
    creative monkey (@dannysusemonkey) reported

    @Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • bta1976
    bta (@bta1976) reported

    @Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,

  • gauthier1100
    philippe gauthier (@gauthier1100) reported

    @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • civitano_444
    Catfish Actual (@civitano_444) reported

    If, like me, you've received greasy, manipulative, telemarketing calls In the middle of your work day from @Bell , just do what I do: report them as spam and block them, then cancel any products that you subscribe to with them.

  • EJ39206913
    EJ (@EJ39206913) reported

    @ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • MikeD340706
    Mike Drake (@MikeD340706) reported

    @Bell first try running your business properly and not with crappy customer service? I gave you a second chance after your mess up 10 years ago and you left off where that started. Waited on appt that the tech no showed and didn't call, and your AI , virtual asst is brutal waste time

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • varun42036
    Varun (@varun42036) reported

    Hi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.

  • DeedeeFor98
    Deedeefor (@DeedeeFor98) reported

    @ryangerritsen @Bell It really is a tiring game. How is it "new" customer can get blah blah blah for $ but long existing customers get nothing until we call and complain.

  • MikeMacD
    Mike MacDonald (@MikeMacD) reported

    Hey @Bell why does your internet suck so bad lately?

  • Inder1_322
    Inderrjeet Singh (@Inder1_322) reported

    any response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone please help. Need our phones for work. And we followed payment plan

  • tayhaysil
    Silvana Marroncelli (@tayhaysil) reported

    @ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me

  • ChristineB26524
    Christine Boomhour (@ChristineB26524) reported

    @Bell is there an issue with Bell Fibe? I have no internet access and I cannot connect my TV. Please advise ASAP as I'm missing racing

  • TFQuarter
    The Fifth Quarter (@TFQuarter) reported

    Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.

  • rasmiez
    らずー (@rasmiez) reported

    @Raptors @Bell Posting this after DNPing him, sending him down to G-League and getting him injured for nothing Come on guys

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Cmon @Bell fix your ****!

  • crusher1360
    crusher1360 (@crusher1360) reported

    @nath_beauregard @Bell I cancelled Bell a year ago. They give you a good 2 year deal and then screw you when its time to renew. After i cancelled they then want to give you a deal. Screw Bell. Never again

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell terrible customer service but your bill’s certainly arrive with no delays