Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (27%)
• TV (11%)
• Wi-fi (8%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Mississauga, Severn, Ottawa, St. Thomas, Toronto, Kitchener, Windsor, London, Milton, Montréal, Chatham, Saint-Antonin, Truro, and Halifax County.

City	Problem Type	Report Time
Halifax	Internet	5 hours ago
Mississauga	Internet	1 day ago
Severn	Phone	2 days ago
Halifax	Internet	2 days ago
Ottawa	Internet	2 days ago
St. Thomas	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported 4 minutes ago

  @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

• 
  jim saul 🇨🇦🌽🐓 (@SflJim) reported 7 minutes ago

  @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

• 
  EyeNeedDoze (@son_dean) reported 13 minutes ago

  @bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.

• 
  Axel (@axelsimonise) reported 13 minutes ago

  @Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl

• 
  dan (@dannydespa) reported 14 minutes ago

  @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

• 
  Dnash (@nash_qureshi) reported 15 minutes ago

  @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 15 minutes ago

  Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

• 
  Bell (@Bell) reported 18 minutes ago

  @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 19 minutes ago

  Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

• 
  Therese (@theresemacdona6) reported 20 minutes ago

  Ok @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡

• 
  Annagt (@annagt04) reported 23 minutes ago

  @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

• 
  GeekDosage98 (@MarquanV) reported 25 minutes ago

  @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

• 
  Sixth Wind (@AlgomaHighlands) reported 26 minutes ago

  @Bell Counting down the days until the new Internet company hooks us up and no longer have to deal with bell

• 
  Jax (@Puff23138399649) reported 27 minutes ago

  @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

• 
  Pixel (@dizzylazypixel) reported 32 minutes ago

  @Bell can you please fix the Internet outage in Mississauga today ASAP? There’s a World Cup final game at 3pm and our life is at risk without an internet! I’m begging you, please fix this outrage 🙏🙏!!!

• 
  Shafqat Khan (@shafqatsaify) reported 33 minutes ago

  @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

• 
  Sir Meme (@SirMemee) reported 34 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 34 minutes ago

  For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

• 
  AACEI MSAC (@AACEIMSAC) reported 36 minutes ago

  Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

• 
  Amit Jaiswal (@AmitJai20) reported 36 minutes ago

  @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

• 
  Janet Jesty-Murphy (@janarama39) reported 37 minutes ago

  @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

• 
  jamieks (@jamiekseymour) reported 41 minutes ago

  @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

• 
  Rocco Signorile (@imthedarkknight) reported 44 minutes ago

  @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

• 
  Brian Tobin (@brianpjtobin) reported 44 minutes ago

  @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 45 minutes ago

  @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

• 
  Pixel (@dizzylazypixel) reported 46 minutes ago

  @Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!

• 
  L (@missesja33) reported 46 minutes ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

• 
  David Vandewalle (@vandewallefarm) reported 54 minutes ago

  Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

• 
  #momof3 (@Coachgirl411) reported 57 minutes ago

  @Bell power back on in Westmount but wifi not working.

• 
  Trevor Cox (@Trevordovsky) reported 58 minutes ago

  @Bell here we are again. Your customer support STILL sucks. You still owe me money.