Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Kitchener, Toronto, St. Catharines, Longueuil, Ottawa, Owen Sound, Summerside, Grande Prairie, Toronto county, Mississauga, Montréal, Winnipeg, Cambridge, Moncton, and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Internet | 3 hours ago |
|
Toronto
|
3 hours ago | |
|
Toronto
|
Internet | 4 hours ago |
|
St. Catharines
|
5 hours ago | |
|
Toronto
|
Internet | 5 hours ago |
|
Longueuil
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Moore (@HueyTheFrenchie) reported@mobinfiltrator @Bell The best choice I ever made was not having my tv/internet from the same provider as my cell. This way if one of them goes down I’m still good.
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Ed the Sock (@Ricky_Breeze) reported@Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks
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Papasmerf (@papasmerf68) reported@Bell everyone don’t bother calling bells 800 number for any kind of technical help unless you have great service and here in Canada we don’t have that. But if you do be ready to lose some brain cells cause they just don’t understand what we are talking about.
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Typhlosion3000 (@Typhlosion3000) reportedTl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.
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Mags (@Mags00021130) reported@Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?
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Robert Watson (@RobertW96576248) reported@JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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Miss Ann Thropy (@to_aleura) reported@Bell Canadas largest 5G network my ***.
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NS (@kojam2022) reported@Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡
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Shirly Caibaiosai (@shirlycaib) reportedAs a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡
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kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
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Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
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DWN613 (@DWN613) reported@Bell been on hold for an hour simply trying to book a technician appointment from a letter BELL sent me in order to replace aging copper network with 100% fibre How in the world does it take this long?
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🇨🇦Wayne🇨🇦 (@Reil76) reported@RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!
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BURNSY99 (@rgross36) reportedya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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johnnydollar86 (@johnnydollar86) reported@shoegirl68 @Reil76 @Bell Do you have teksavvy in your area?, I switch from bell to them and never had any issues
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Nicole Kearsey (@nicolek1989) reported@TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out
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ehdrifter (@ehdrifter) reported@mmabrey1 Both @Rogers and @Bell are absolute dog ****. Sorry
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Edmonton Lilly (@BabyGirlWife) reported@Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!
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Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
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andy h (@arodburden) reported@Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..
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Harbourfront Technologies (@harbourtechx) reported@77ai22 @Bell_Support Good to know, so the problem is not on my end.
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Bobby Fun (@RRohampton) reported@broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.
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C4KE (@CallMeC4KE) reported@Bell Why are telecommunications down in the Ottawa Valley right now?!
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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Claudette Gabbs (@ClaudetteGabbs) reported@Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.
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Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported@Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.