Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (26%)
- Wi-fi (8%)
- E-mail (6%)
- TV (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Montréal, Toronto, York, Edmonton, Abbotsford, London, Calgary, Vancouver, Halifax, Ajax, Mississauga, Markham, Winnipeg, and Arnprior.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 10 hours ago |
|
Montréal
|
Internet | 24 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
York
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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scot stevens (@scot1Tguy) reported@bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start
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Northern Girl 🇨🇦 (@MarZimmAnn) reported@Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal
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daddyainthome (@daddyainthome) reported@Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.
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Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported@Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”
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Mags (@Mags00021130) reported@Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?
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hockey 272222 (@ravenssfan22) reported@Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported@Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.
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Dominic ferris (@Gristmill2002) reported@Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold
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Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported@Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.
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Robert Watson (@RobertW96576248) reported@JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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Terry (@TerryVoice22) reported@Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !
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Bobby (@Zubes22) reported@Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!
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For NL (@ForNL6) reportedLegit hate @Bell and their absolute dogshit service 🖕
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RW (she/her) (@rc_woods) reported@Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??
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🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported@Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.
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kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
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MarkyG (@leos_lover_2000) reportedIs internet down in M6K 0A5 area of Toronto? @Bell_Support
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Edmonton Lilly (@BabyGirlWife) reported@Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!
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Kesiya John (@JohnKesiya) reportedBell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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Reverend Michael Coren (@michaelcoren) reportedAnybody having problems with @Bell email today?
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ildi (@illin33) reportedHey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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DonDraper (@OnAShipOfFools) reported@Bell it shouldn’t take 6 days to fix email
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Andre (@AndreInUk) reported@Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?
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IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
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The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported@Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.
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Kathy Washington (@WashingtonKathy) reported@Bell_Support cont’d. So unfair taking her money and not allowing us to cancel when she doesn’t even live there anymore. Someone needs to have common sense and empathy and help us cancel this account