Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (26%)
• Wi-fi (8%)
• E-mail (6%)
• TV (5%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Abbotsford, Calgary, Edmonton, Vancouver, Halifax, Ajax, Toronto, London, Mississauga, Ottawa, Markham, Winnipeg, Montréal, Arnprior, and Cambridge.

City	Problem Type	Report Time
London	Internet	4 minutes ago
Abbotsford	Phone	9 minutes ago
Calgary	Phone	13 minutes ago
Edmonton	Phone	18 minutes ago
Vancouver	Phone	23 minutes ago
Halifax	E-mail	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anik Dattani (@DattaniAnik) reported 2 minutes ago

  @Bell_Support Tried activating the $15 BYOD Smartwatch Standalone plan as a new customer. Website says it’s allowed, but phone support & stores keep passing me back & forth because your system forces a smartphone IMEI. Left on hold for over an hour. Please DM to fix this.

• 
  Leslie Ball 🐶 (@LeslieBall29) reported 2 minutes ago

  @Bell_Support @Bell_Aliant Are you having issues in the sackville/Beaverbank area? Our wifi is continually dropping and terribly slow!!!

• 
  marnie t. vollmann (@mrtolbon) reported 3 minutes ago

  @Bell sucks! Agent that’s helping to fix my modem ends the call and doesn’t call back, they sent a defective modem and want me to pick up a new one! store doesn’t have it available, new one ships in 1 or 2 days, no options to get a tech to come, no internet to work… A joke.

• 
  Howllr 🇨🇦🍁 (@howllr) reported 3 minutes ago

  @DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.

• 
  Harbourfront Technologies (@harbourtechx) reported 6 minutes ago

  @Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?

• 
  Bobby Fun (@RRohampton) reported 10 minutes ago

  @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.

• 
  Raymond Berry (@whodat54321d) reported 16 minutes ago

  @Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.

• 
  Ed the Sock (@Ricky_Breeze) reported 18 minutes ago

  @Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks

• 
  Andre (@AndreInUk) reported 22 minutes ago

  @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

• 
  𝕰𝖑𝖎𝖘𝖘𝖚𝖍 ×͜× 💌🥀 (@H0pedivisionn) reported 22 minutes ago

  @_KRub__ @Bell i wouldn’t be either that’s such bs. they should be refunding you bc wtf is this “no return fee” just reading this pisses me off esp these days, everything is so expensive and people are struggling

• 
  Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported 23 minutes ago

  @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here

• 
  Laura A (@Cat4714) reported 25 minutes ago

  @Martyupnorth My cell phone company did the same. "To increase service bla bla bla". Currently looking for a new provider. @Bell

• 
  lil Shan (@clynshan) reported 25 minutes ago

  @ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching

• 
  LordGrim (@L0rdGrim1) reported 29 minutes ago

  Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs

• 
  Leslie Ball 🐶 (@LeslieBall29) reported 33 minutes ago

  @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

• 
  Laura Flipper (@77ai22) reported 33 minutes ago

  @Bell_Support @harbourtechx I'm having this problem too. I'm entering the correct information.

• 
  Austin Darbyshire (@ProducerDarby) reported 34 minutes ago

  @TSN_Sports @Bell this is absolute bullshit putting nascar behind a paywall. how ******** is the older demo going to figure out how to put the race on. Just kill the sport in Canada.

• 
  AlexTri (@AlexTri333) reported 37 minutes ago

  @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

• 
  MaryAnn Williams (@MaryAnnW228) reported 38 minutes ago

  @Reil76 @Bell I left bell a long time ago for the same reasons. I switched over to Roger’s, even tho I hate them too, I’ve had zero issues for years now.

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 40 minutes ago

  @TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov

• 
  Guyus Grey (@GuyusGrey) reported 41 minutes ago

  After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years (during the greatest bull market ever mind you) & management doesn’t take the hint. Your company invented the telephone. Do better.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 41 minutes ago

  @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

• 
  Terry (@TerryVoice22) reported 45 minutes ago

  @Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !

• 
  CD₂ (@MuskokaCD) reported 45 minutes ago

  @Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍

• 
  Jeff B (@jeffbhere) reported 47 minutes ago

  @Bell Your loyalty team is brutal You dont care about customers or excellent customer service They hung up on me after giving me the insulting offer and no call back Funny you dont want to help me out now after 6 hours on the phone, and when I leave you will call daily for a month

• 
  The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported 51 minutes ago

  @Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.

• 
  Pino Pasqua (@PinoPasqua1) reported 55 minutes ago

  @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

• 
  andy h (@arodburden) reported 56 minutes ago

  @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

• 
  Bell (@Bell) reported 57 minutes ago

  @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

• 
  4N-K1T [3TC] (@ankyc14) reported 60 minutes ago

  hello folks, @Bell_Support - i got a gift card (prepaid visa) last year when i signed up for the internet service - however, i was unable to redeem it and i only realized recently that i didn't reach out to you guys - please let me know what can be done about this, thank you!! :)