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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, York, Toronto county, Montréal, Windsor, Saint-Eustache, North York, Happy Valley-Goose Bay, Brampton, Hearst, Edmonton, Gatineau, King, and Chilliwack.

CityProblem TypeReport Time
Toronto Internet 13 minutes ago
Mississauga Wi-fi 1 hour ago
York Phone 1 hour ago
Toronto Internet 2 hours ago
Toronto county Internet 2 hours ago
Toronto Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?

  • ChRiS86F
    Chris FC (@ChRiS86F) reported

    @Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell I’m so tired of the internet not working

  • bluewhaler20191
    fedupnewfie (@bluewhaler20191) reported

    @Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.

  • Da_Lumper
    Willie Lump Lump 🇧🇲🥊\\\ (@Da_Lumper) reported

    @WokeWhisperer @Bell Show the receipts or it never happened and your just another bs grifter.

  • linop67
    Lino Palmieri (@linop67) reported

    @nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works

  • bta1976
    bta (@bta1976) reported

    @Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • sailorshinde
    Gaurav Shindé (@sailorshinde) reported

    @Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    @Bell Can't you just answer the question? This is not a private issue. Others may have the same question. In the app, how do you download a show that has been recorded when there are several episodes listed ? There is no 'download' button or option listed.

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.

  • d_brier
    Fur momma 🍁 (@d_brier) reported

    @Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers

  • its_gooseyy
    Goosey (@its_gooseyy) reported

    Hey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.

  • dannysusemonkey
    creative monkey (@dannysusemonkey) reported

    @Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?

  • Trevordovsky
    Trevor Cox (@Trevordovsky) reported

    . @Bell your customer service sucks I actually had a service rep hang up on me today. 3 times I have tried to have an issue resolved, and you all keep passing it on to another representative. You owe me money. I want my money.

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @redman_mather @Bell_Support @SpaceX There’s really no way around it anymore I think. Took this unit to the maritimes and have 0 dropped service even in the most remote area of NB

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell I’m pretty sure you already know this is an issue - apparently it’s a pretty big issue that doesn’t seem to a sense of urgency attached to it. So make a couple inquiries into the damaged bell cable impacting home phone service in West Burlington/Aldershot - with Hamilton numbers

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support I just spoke with a tech in the area confirmed you’re all lying . He’s saying another week to fix it and you have today at 10pm - that’s after saying Sunday at 10, Monday it was fixed, yesterday expected to be fixed in 3hrs or today by 10pm. You’re all liars.

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!

  • VamosRaFAN
    VamosRafa (@VamosRaFAN) reported

    @Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!

  • blaing99
    Brent Laing (@blaing99) reported

    I’m not a screenwriter, but I gotta think you could make a killer comedy out of the @Bell customer service experience. The live calls and behind the scenes possibilities are endless. And the jokes basically write themselves. It’s just such a wild experience start to finish🤯

  • TLord446
    Time-lord446 (@TLord446) reported

    @Bell_Support ironically I'm paying around $80 for internet service yet i can't even use it constantly because of every 2000 error being handed out like Candy on Halloween

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.