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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 26% Phone (26%)
  • 9% Wi-fi (9%)
  • 9% TV (9%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto county, Toronto, Montréal, Halifax, St. John's, Guelph, Mississauga, Brampton, Charlottetown, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, and Sherwood Park.

CityProblem TypeReport Time
Toronto county Internet 4 hours ago
Toronto Total Blackout 7 hours ago
Montréal TV 8 hours ago
Halifax Internet 9 hours ago
St. John's Phone 12 hours ago
Guelph Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳

  • jimmymac6685
    James MacDonald (@jimmymac6685) reported

    @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

  • serwansb
    Serwan🚀 (@serwansb) reported

    @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

  • KellyCreekDairy
    Harm Kelly (@KellyCreekDairy) reported

    @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

  • ricksvelo
    Rick1983🇨🇦🪬🌎 (@ricksvelo) reported

    @Bell I just cancelled bell and switch to an American company. I’m paying less and get way better service. Canadian companies are garbage. Do better.

  • marklaventure
    Mark Laventure (@marklaventure) reported

    Hey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.

  • Zish22
    king of shadows (@Zish22) reported

    @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

  • namelessmiss108
    Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported

    @Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • knarr_rosemary
    Rosemary K 🇨🇦 (@knarr_rosemary) reported

    @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

  • Jmackwins
    Joey Mack (@Jmackwins) reported

    caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

  • HorseShoeHillby
    HorseShoe Hillbilly (@HorseShoeHillby) reported

    @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.

  • KempM88
    Matt K (@KempM88) reported

    @vandewallefarm @Bell_Support Bell ******* sucks

  • saimrashid
    Saim Rashid (@saimrashid) reported

    @Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!

  • Bell
    Bell (@Bell) reported

    @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @kaycechoice @Bell You hit the nail on the head. They don't care. Not in decades. Not only do they not care, it's the opposite. They have contempt for the customer.

  • CarsSportsNews
    Cars-Sports-News (@CarsSportsNews) reported

    @bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops

  • CalJRey
    Calvin Reynolds (@CalJRey) reported

    @Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?

  • AmitJai20
    Amit Jaiswal (@AmitJai20) reported

    @Bell @Bell_Support Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred. Why can't store handle billing issues? Very frustrating.

  • jonarthur
    Jonathan Arthur (@jonarthur) reported

    @TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.

  • ironsightforge
    Noa (@ironsightforge) reported

    @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

  • pye_jimmy
    Jimmy-Pye-Guy (@pye_jimmy) reported

    @vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.

  • jtersigni
    JayT (@jtersigni) reported

    @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??

  • Luckylucydach
    Lucky Lucy (@Luckylucydach) reported

    @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

  • abrahamgeorge1
    Abraham George (@abrahamgeorge1) reported

    @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

  • VJsapps
    Vijay Sapps (@VJsapps) reported

    @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?