Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (44%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Ottawa, Moncton, Fredericton, Toronto, Lachine, Longueuil, Oakville, Waterdown, Oromocto, Rapide-Danseur, Niagara Falls, LaSalle, Halifax and Winkler.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Ottawa |
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| Montréal |
Internet | |
| Ottawa |
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| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Sylvia Crowell
(@crowell_sylvia) reported
@metismanwpg @Bell_Support Oh stop being so melodramatic over security issues. Don't you have bigger issues to scream about ?
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monybrat
(@BratleyMonica) reported
@Bell_Support Home phone has been out since evening of December 23rd. Told yesterday service would be restored between 8:00 a.m. and 5:00 p.m. TODAY. Still out. Then changed to December 26th. We live in a rural area with extremely limited cell service. We don’t have access to 911. Now what?
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Rosemary MacMillan 🇨🇦
(@beatlefan46) reported
@Bell_Support @Bell My sister in St Catharines has been without Bell internet since December 23. Called support today - December 25 - told her should be up by 2 pm. It is still not up? What is the issue????
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GD Simpson
(@gdsimpson8) reported
@Toywheels @Bell_Support @Bell Exactly! We were down 3 days end of September given 4 different times it would be back & wasn’t even close to being correct. Also told we’d be given 3 day credit on our bill…….absolutely zilch! #pathetic
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~Linda~
(@_LindaMcF_) reported
@AmberBA1986 @karenjirvine @Bell_Support Actually the end time posted for resolution was 7:49AM this morn. My SIL called Bell just now and they advised it won’t be restored until 4-5 tomorrow aft.
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Kelly Dales
(@kdales999) reported
@Bell_Support why are we not being updated on when our service will resume? It’s been over 2 days now…..
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Brennan Doherty
(@BrennanTDoherty) reported
@Bell_Support it would be awesome if you could update the estimated time to restore service for St. Catharines. Apparently, service was to be restored by 6:40AM Yesterday. There has been no further update since that time and service is still unavailable.
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Amber
(@AmberPheonix86) reported
@Toywheels @Bell_Support Virtual outage check hasn't changed since 7am Dec 24. I msgd on here again now says 10:57am Dec 26 (same time was said Dec 25 the day before) hope your service comes back soon as well! Happy holidays!
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Jonavin
(@Jonavin) reported
@Erik1130 @Rogers It’s almost 2023 and I can only get DSL from @bell. They won’t even sell their wireless solution to me, which would be faster.
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~Linda~
(@_LindaMcF_) reported
@AmberBA1986 @karenjirvine @Bell_Support Actually the end time posted for resolution was 7:49AM. It’s almost 12 hrs past that and still not resolved.
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Dania (Chicago N3) 🪩✨️
(@missdaniaruiz) reported
@Bell_Support @Bell Mississauga is still down??? Come onnnn
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RG
(@randysg) reported
@Bell_Support my internet is down since 9:30 last night. (My area is not affected by the storm) The support tech won’t dispatch a technician and wants to ship me the modem and I have to install it myself. So I’ll be 4-5 days out of service? 🤔
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Erik Berg
(@Erik1130) reported
@Jonavin @Rogers @Bell We are fortunate as here in Willowdale, we have the high speed fibre network connection (but unfortunate that we have terrible traffic haha)
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Shio
(@S1OP4O) reported
@karenjirvine @Bell_Support There’s a huge internet outage with Rogers as well, I guess both sides are at a loss right now.
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Robert MacDonald
(@MacDonaldRK3) reported
@Rick_Buggy @Bell_Support There is only one problem with that, bell will sell me the 1.5 GB package but they won't give me the Hub 4000
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KreepyMan
(@KreepyMan) reported
@Bell_Support We have no internet at our cottage since 9:30 this morning and no communication from Bell whatsoever. We thought we had a power outage but we have an internet outage. WHAT PLANET ARE YOU FROM BELL? Don’t apologize, fix our internet and communicate with us.
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Amber
(@AmberBA1986) reported
@karenjirvine @Bell_Support Barrie here as well, the outage notification still says restoration from 3:49am to 7:49pm, starting to doubt it'll be back in the next hour. Thankful for my rogers cellphone service so I can atleast watch 1 holiday movie with my kids tonight.
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Crowley
(@LumpSTM) reported
@Bell_Support 3 days with no progress on fixing the issue. What a joke.
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Helen Callon
(@Toywheels) reported
@Bell_Support Bell has RUINED Christmas! Now showing outage until 1pm Dec 26th. 72 hours plus. Is this acceptable? I think not. Bye bye Bell! You won’t get my $3600 a year!!!
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marg
(@margbargster) reported
@Bell_Support @Joshogreman80 Any update for the Fort Erie or Ridgeway area? Internet and cell service are both down without any time estimates provided.
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Laurengrimason
(@Laurengrimason1) reported
@Bell_Support We've been without service since Friday night here in St. Catharines - when is this going to be resolved?
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Helen Callon
(@Toywheels) reported
@Bell_Support Spent the last two days with Bell support doing that. Done!!
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Rosemary MacMillan 🇨🇦
(@beatlefan46) reported
@Bell_Support This is similar to when Rogers went down. I thought there was to be a plan in place where customers could jump onto another providers servers? In future..is this going to happen?
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Rosemary MacMillan 🇨🇦
(@beatlefan46) reported
@Bell_Support @Bell I have Bell and have no problem but have Pure fibre which is optic cable. Is it the customers that are still on Fibre with the copper wiring?
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Pat Riley
(@PEPE4ff) reported
@Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now
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TL11
(@Ty_Lacroix11) reported
Merry Christmas to everyone except @Bell, who charged me $100 for less than 60 seconds of data usage in the USA while I was in an emergency situation. My contract is up this month and I will not be going back to Bell. 🖕Corporate Greed🖕
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Christina
(@grimbly_chris) reported
@Bell @Bell @Bell_Support NO services since Dec 22!!!! Bell sucks!!! Horrible customer service. Thanks for making Christmas miserable for the kids with no internet and TV. Time to switch to Rogers today.
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Amber
(@AmberBA1986) reported
@Bell_Support Okay it's now 8:46pm, 22hours since the internet went out. The only thing that has changed on the outage page is it now says Dec 23 at 7:49pm, today is the 24th!
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Laurengrimason
(@Laurengrimason1) reported
@Bell_Support Yeah still showing resolution by December 24th 6.40 a.m. so you guys might want to update that...
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Liisa 🇨🇦
(@chiicken62) reported
Snowed in. Roads closed. No turkey tonight. I’m happy because everyone I love is safe and warm…But why does the Bell network have to go down again???? @Bell_Support