Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (15%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Rivière-du-Loup, Ottawa, Toronto, Mississauga, Acton, Dartmouth, Corner Brook, Carleton Place, Burlington, Saint-Constant, Grand Falls-Windsor, Port Elgin, Orléans, Georgetown and St. George.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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John Cerutti's Ghost
(@Cerutti55) reported
@GoBuds66 @Bell_Support Enjoy Rogers. They're terrible.
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gianlu
(@gianluuuuu) reported
@Bell_Support please fix fibeTV ! I spend so much money with you and noone around to answer help?? Wtf
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Shuffles99
(@shuffles99) reported
@Bell_Support No cable service in St. Thomas
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ASHER MARTIN
(@ASHERMARTIN16) reported
@Bell_Support Can you fix the tv before baseball
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SW
(@SocraticObsrvr) reported
@Bell_Support Virtual repair tool not working. Chats not working. Now answering calls. Are you basically telling us Bell only has 2 people for support? Or did you tell them to go hibernate until this mess is resolved or midnight (when Bell stops answering any enquiries)?
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Johnny334
(@Johnny334_13) reported
@Bell Fibe is out. They say they can’t answer the phones at this time and online chat agents aren’t available. What the heck? Customer service
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Johnny334
(@Johnny334_13) reported
@Bell_Support Yeah, fibe app not working either.
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John Cerutti's Ghost
(@Cerutti55) reported
@factcheckca @Bell_Support They're probably the ones that cut the service
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WarningU2
(@WarningU2) reported
@Bell_Support I really don't want to waste my time with this bs. Just say you have a major outage and save some face
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Leonardo Dell'Anno
(@Usualsuspectguy) reported
@mkinney427 @JcqMit @Bell_Support Same issue TV pixelated and re set and now it won't connect just flashing green light I am in Toronto
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ubah prince
(@emp51) reported
@StarvyMarvy @Bell_Support If you didn’t get any support from their customer’s service i will recommend you to @finkteck his the one that helped me to recover my account in less than 30 minutes his the best in terms of recovery services
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Nancy Campbell
(@Cocopuff099) reported
@JcqMit @Bell_Support Same issue in Hamilton.
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ɹǝqɯǝɯ OƎƆԀ∀W∀
(@AMAPCEO_member) reported
@Bell_Support Ridiculous response #Bell! Can't even play recording never mind live programming. How is it that no one at your tech support is answering the phone or answering Bell chat lines. Unacceptable. We pay too much and expect a LOT better than this! Thinking of switching to #Rogers
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Howard “Freight Train”
(@Forberg69) reported
@Bell_Support No service in Toronto. Please help.
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Tonya Liversidge
(@dragon19) reported
@Bell_Support Five Tv down here in Richmond Hill Internet is fine
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Kunal Kapoor
(@realKunalKapoor) reported
@CanadRaf @sherrick399 @Bell_Support Too late! Rebooted and it won’t reconnect. Modem reports all services are up. Obviously a back end issue.
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Sally Moore
(@SallyMoore11) reported
@mylesamey @Bell_Support I'm in Kingston, too. Same problems as everyone else. Tried rebooting and now it won't work at all. I tired calling Bell and their automated system said their call volumes were too high and they weren't taking calls at this time. Communication is everything in these situations.
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sibraheemgara@yahoo.
(@garason7) reported
@StarvyMarvy @Bell_Support If you didn’t get any support from their customer’s service i will recommend you to @finkteck his the one that helped me to recover my account in less than 30 minutes his the best in terms of recovery services
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Michael Lawlor
(@MichaelTLawlor) reported
@Bell_Support How long are we expecting this outage?
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GG
(@giselleellen) reported
@Bell_Support Really !! That’s your fix and solution ?? How long is this going to go on for ? Fix it please !!
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Ren 🌻🌻🌻
(@rensaviour) reported
Hey @Bell_Support I have #BellFibe and the screen has been pixelly and choppy for a while now. The customer service line isn't taking any calls and I see that many @Bell customers are having issues. Do you have an ETA as to when things will be resolved?
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The1&Only
(@PapiniDA) reported
@mdaperkins @Bell_Support They honestly have no idea. Having worked in IT support, we rarely new the source of a problem right away. We did hours of troubleshooting until something works. Sadly, that’s the way it is most of the time.
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Tina O🇺🇦
(@RoTeena) reported
@Bell_Support App works but access to recordings are not working
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Selbo mara
(@SelboMara) reported
@ref9644 @Bell_Support Um, hate to break the bad news but the Leafs are out.
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M
(@M43260434) reported
@Bell_Support Same issue in Ottawa. Around 5pm TV did not work. Unable to even look at recordings. Rebooted and still stuck at Bell Fibe TV screen. Finally got ahold of someone on the Help Chat and was told it should be restored by 10pm. You do realize that hockey is on, right????
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Anne Tennier (she/her/elle)
(@amtennier) reported
@Bell_Support TV not working but can get service via the Fibe app on my laptop or iPad.
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Gracie j
(@G_dj_s) reported
@Bell_Support That's not helpful and I discovered that way before u posted it. Pls fix the TV issue asap!
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🇨🇦 Call Me Rain 🇨🇦
(@RainArtChik) reported
@Bell_Support I'm NOT watching This Is Us on my phone. Fix the TV!
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🌻🇺🇦🇬🇧🌹Debbie🌹🇬🇧🇺🇦🌻
(@DebbieGBUK) reported
@Bell_Support There's absolutely no FibeTv service in Toronto! Quebec & Ontario outage! Waited 1hr for guy to say they have no reason for outage & no ETA. Told to wait 3+ hours & maybe it'll be fixed. Only BC ppl call did @Bell know there's outage It's out everywhere #Bellsucks
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🌻Looks Like
(@DomaLady) reported
@Bell_Support Can we have an update @Bell_Support? Virtual diagnostic tool is broken. No one is answering phones, And no agents available for live chat.