Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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TV (19%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Cornwall, Edmonton, Toronto, Cambridge, Montréal, North Bay, Halifax, Ottawa, Summerside, Brampton, East Gwillimbury, Elliot Lake, Vaughan, Erin and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Sham prakash Reddy
(@ShamprakashRed1) reported
@Bell I'm extremely dissatisfied with the ongoing network issues since December and poor customer service. My support tickets #989409 were mishandled, and I was told there's no timeline for resolution. Why am I being charged $400 to cancel due to Bell's service failure?
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FxGZ
(@FranciscoXGZ) reported
@Bell_Support @Bell Are you kidding? Whts this? I need my Internet, you have been expanding the hours, we dont believe you by now. Fix this please, Internet in the phone is also garbage, I have online classes.
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IG: CLIMZD
(@ClimzDSouthside) reported
I really hope @Bell is providing credits for this on-going outage! People use internet to run their business these days! Most reliable network my a** going on day 3 now with no Internet.
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Lola
(@aurashakes) reported
@Bell Could you announce that your Crave app is down so thousands of us don’t have to waste our time calling in???
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Joshua Chalhoub
(@joshuachalhoub) reported
@Bell Why is it impossible to get even basic customer service from #Bell? Dealing with you is exhausting - you’ve traded service for greed and no longer deserve to be in business. Bell has become an epic failure in customer service. Shameful.
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Peter Cooper 🇨🇦
(@PeterCooper) reported
from
The Beaches, Ontario
@TorontoArgos @Bell As a child, waiting until the sun went down and riding the midway rides with my dad at night.
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🇭🇹 DJ MANNO 🇨🇦
(@dj_mann0) reported
@Bell my internet is slow suddenly... any outage in Montreal ( Ville St-Laurent )?
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Daniel A. Willis
(@DWillis15769) reported
@ABNSNewfie @cvangeyn @Bell I’m in Na and think these lockdowns are stupid. Mu back yard has dried grass and I live in the city. Can’t even ride a bike on a paved trail. It’s absolutely overreach by govt.
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Lisa
(@Lisa_said_it) reported
@chad_beloin @Bell_Support @Bell I know. It read like a bad joke. I will also have no data left. What do we pay for? My area doesn’t even get “Fibe”! I’ll let you know when I’m back in the land of the living lol
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ShawnDesouza 🇨🇦🇺🇸🇮🇱🍁
(@shawndesouza) reported
@Bell I’m on a 3Gig fiber network but the performance is close to DSL. Lots of issues. I’m in North Ajax. I’m using a back up Roger’s account to send this message as the Bell network just shows a loading screen. Please help. I’m also noticing people doing poured concrete landscaping and are digging up the fiber lines. Location decourcey and Hanaway - Near Taunton and Middlecote
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KINGDOM
(@MUSICBYKINGDOM) reported
@Bell 2 days without service should = a month free of service 🤙 Apparently there's an outage in Toronto rn
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Commissioner Miner
(@fanCRTCProfling) reported
In Feb @Bell came to my place to say an engineer was coming to check things (I don't know why they told me, that isn't my yard). Then around March an engineer came, told me it was an emergency and critical, pole will snap with that @hydroquebec transformer. But that's not all...
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Mark O'Donnell
(@markodonnell21) reported
@Bell - How is it that I can literally see your huge sign on the side of the Canadian Tire Center (a result of your major sponsorship aka "Club Bell" in the CTC) from just across the 417 while talking on a Android on the Bell network to someone on an iPhone also on the Bell network with horrible reception and multiple dropped calls. Less than a kilometer from an NHL arena? That Carp Rd / Richardson Side Rd / Terry Fox Rd corridor is awful on the Bell network. It's been months of the same frustration as I am in that area daily.
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Doug
(@bigsugar999) reported
@Bell tower at ClearLake Rd & Hwy 141, between Humphrey & Rosseau, was delivering 80Mbs in June, & almost immediately in July 2025 it dropped to 3Mbs, LTS+. I thought it was my service through Koodoo, but 3 other Bell mobiles experienced the same poor data service.
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Snipes
(@Snipesinthe6ix) reported
Hey @Bell is there any outages in Toronto? I haven’t had internet for an hour and your tech support doesn’t seem to know what they’re doing
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🌺Liz🌺
(@Lizisms1) reported
@Starlink Where is your call centre based? Is it filled with foreign workers from India like @bell who are bigoted and don’t want to hire white, black and Chinese Canadians? Will I be greeted with a foreign accent and receive subpar service if I call?
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Chris P Bacon
(@pozpiggy86) reported
@LukeRdeGruchy @fanCRTCProfling Neither do I. That's why I have a bridged modem and my own router and WiFi equipment. @Bell WiFi equipment of any kind is the most problematic and unreliable. I can't count the number of times that I have fixed #Bell WiFi issues by using an external router setup on a DMZ.
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Tracy Z
(@its_tee_zee) reported
Day 4 of no internet/tv. No no explanation from @Bell. Just ‘network issue’. They post a repair window and once the window begins they repost a new window for some hours later. No communication, no update just a moving window for repair. DO BETTER
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Lisa
(@Lisa_said_it) reported
@chad_beloin @Bell_Support @Bell They don’t care. I already called. I’m in downtown Toronto and it’s been almost a full 24 hours. Won’t be restored til August 13 (!) as per the latest useless update. Like wtf….?!
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Olalekan
(@Lekan_A0) reported
@Bell why is your iOS mobile app so unresponsive, slow and useless????
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Tina Coppola
(@TinaCoppola_TD) reported
So extremely disappointed with Bell Canada. @Bell @Bell_Support !After almost 2 1/2 hours on phone calls. Promised new receivers, including a service call. We received nothing. Sat around all day at home on Tuesday waiting for service., again nothing!No receivers or technician😖
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mb
(@marc_bourque) reported
@Bell my internet has been down since Sunday morning Bell said Tuesday. I’ve been using my phone because I have unlimited data, who knew unlimited had and end
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Tina Coppola
(@TinaCoppola_TD) reported
@Bell extremely disappointed with the service we are trying to obtain. To one hour + phone calls. Waiting for service and new receivers to arrive. We have been left in the dark with no response no service and no receivers. Just horrible.
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Bobby Umar | Keynote Speaker 🇨🇦
(@raehanbobby) reported
Bell Fibe internet is DOWN in our Toronto area near Jarvis and Dundas. Our whole building confirmed. Any updates @Bell_Support on this. It just happened 10 min ago. We reset our modem but it says check fibre connection. @Bell #custserv #CustomerSupport #customerexperience
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Lola
(@aurashakes) reported
@Bell Crave tv doesn’t work. How TF do I get service????? Btw the bad service from Crave is why I’M NOT a Bell customer.
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sakkshi tikku
(@tickoo_sakshi) reported
@Bell_Support @Bell Internet has been down for the past three days — today is the fourth. This outage is seriously impacting my work. Please address and resolve this issue urgently.
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Chad Beloin
(@chad_beloin) reported
@Lisa_said_it @Bell_Support @Bell It’s absolutely insane; and for a piece of “network equipment”.. how can a company full of network engineers not figure out a simple hot swap? Despicable.
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KSU CanadaCat
(@KSUCanadaCat) reported
Completely disgusted with @Bell garbage quality. No cell service in my area and no solutions or common sense from customer service reps. Trash all around
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Amber aka Tutu Queen
(@WynneXo) reported
@Bell hamilton mountain internet issues? Just went down randomly
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Trading Ninja
(@NinjaKru172) reported
@Bell On chat for 3 hours. Waited for 45 mins to get connected to account representative just to know they have no idea of our previous convo. Explained everything again, put on hold again for 20 mins and came back to an answer we cannot help you with the issue Worst service ever