Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 01/01/2026 22:15

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (20%)

    TV (20%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ottawa, Toronto, Orillia, Greater Sudbury, Surrey, Whitby, Gatineau, Pefferlaw, Montréal, Calgary, Cambridge, Moncton, Calmar, Acton and Saint-Lin-Laurentides.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Total Blackout
CanadaToronto Internet
CanadaOrillia Phone
CanadaGreater Sudbury Internet
CanadaToronto Internet
CanadaToronto E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • francisco604 Francisco (@francisco604) reported

    Oh, @bell, dear @bell after many years of a break I thought you would have changed but nope. Your service is miserable…

  • Steve420a Steve H.A.M. (@Steve420a) reported

    @Bell if anyone has allot of time to waist and has money to give away, please reach out to @Bell . They are the most frustrating service that I've ever been with. Time has been waisted and they are very quick to take money from clients

  • nascar_master Cale Boam (@nascar_master) reported

    Still no @bell internet or tv. 7 days without and there only solution is to keep doing the same thing that doesn’t work. They offer me free data to compensate that I can’t use because I have the wrong phone plan. If this doesn’t get sorted out I am cancelling.

  • nascar_master Cale Boam (@nascar_master) reported

    Still no @bell_support internet or tv. 7 days without and there only solution is to keep doing the same thing that doesn’t work. They offer me free data to compensate that I can’t use because I have the wrong phone plan. If this doesn’t get sorted out I am cancelling.

  • mytutoringspace Together Academics with Ali (@mytutoringspace) reported

    @Bell_Support have been requesting changes to service since August, 2021!Promises promises- and no actual Bell support! Please!No VoIP was promised in July 2021- and TV billing to suspend;Instead Billed with Bell's excuse"Covid"/more Loyalty promises! Does anyone have integrity?

  • FloSchubert1 Flo Schubert (@FloSchubert1) reported

    @RogersHelps I am fed up with your service! Nothing ever constantly works! @Bell can you help and provide reliable internet?

  • ImBandee Bandee (@ImBandee) reported

    @daftfiddle @Bell bell tryna make u lose in ss13 smh wtf

  • dateparisc ♡ SUITE LIFE OF 🅿️ (@dateparisc) reported

    @asbinvancity @Bell_Support I’ve had nothing but problems since I’ve been with bell lol 🚩

  • SicJake SicJake (@SicJake) reported

    @Bell Instead of blatantly lying, why not focus on the positive parts of your service. Roger's caps upload speeds, Bell in many fibre packages has down/up equal, it's surprisingly great. You only further damage your image by tossing out 100x faster than Roger's claims

  • Antoinetoto32 Ant (@Antoinetoto32) reported

    @iamBirendraJit @Bell Funny because I have family on koodo, rogers, and shaw and I always get 2-3 bar service in the mountains while they have 0-1 bars. I only had 1 dropped call with bell.

  • Ahh_rass_physio Aras Ruslys (@Ahh_rass_physio) reported

    Hey @bell , that’s some Pretty sad customer service when your customer retention line has you on hold for 40 mins and then drops the call with no call back. Definitely not a way to start things with customers coming over from @Rogers.

  • PapiPedroT Pedro Tsamis (@PapiPedroT) reported

    @Bell_Support Is there and internet outage in the Stittsville area?

  • ZacharyFabick Zachary Fabick (@ZacharyFabick) reported

    @Bell Do you guys wanna bring fiber service to my area? I'd love to pay you guys if you could have it here. I used to love my Bell internet service but where I live it doesn't exist... :( @Bell

  • CFL_4_Ever CFL_4_Ever (Jeff) (@CFL_4_Ever) reported

    Because of the poor streaming quality, I WILL NOT be renewing my #TSNDirect subscription. @TSN_Sports @Bell_Support you are going to have to do better! @CFL_PR you need a broadcast partner who can offer top notch streaming quality.

  • angelinmontreal Angela (@angelinmontreal) reported

    Wow. 6 hours and 4 different transfers just to move my @Bell service. Time for Rogers?

  • harry_fine Harry Fine Paralegal (@harry_fine) reported

    @beanfield I'm a very happy Beanfield customer. I'd like to complain to the crttc and I don't know if it's your fault or @Bell. Why are all their stupid commercials so much louder than the ambient volume. It's offensive and diaruptive. Can you let me know who is at fault please?

  • JAlzner J. Alzner (@JAlzner) reported

    @Bell @Bell_Support what is wrong with you! On June 6 I put in a request to cancel mother temporary phone suspension; June 10 still not reactivated so I spent almost an hour on the phone and it was activated; June 11 arrive home to find nope, the phones aren't working 1/5

  • asbinvancity BO$$ LADY 🪶 🇨🇦 🇺🇦 (@asbinvancity) reported

    Spent the entire morning 3+ hours on the phone trying to get @Bell_Support to fix an order issue, still not fixed

  • StuandDal Dal (@StuandDal) reported

    @Bell you guys have proven once again you’re the absolute worst. Canceled my home phone line and you went ahead and canceled my TV AND internet as well. Numerous calls and no resolution yet. Look forward to your canned response...

  • Inquiry_Guy Peter Rehak (@Inquiry_Guy) reported

    @robertlavigne @Bell We need a Royal commission to report on these companies. Our FibeTv (Bell) conked out and it will take several days for them to send a replacement. They don’t have any in local stores. Their service is far from cheap!

  • juliemac02 juliemac02 🕊🇺🇦 (@juliemac02) reported

    @Bell_Support @Bell There is a cell tower at Wilson St & Rousseau St in Ancaster, Ontario that has the Canadian flag flying upside down!! This is absolutely unacceptable Bell! I need to hear how this could happen & why. I am so very angry

  • chucklz86 Peter (@chucklz86) reported

    @Bell_Support agent playbook: yell at your customers and tell them that it's ok, we will fix this sometime...we don't know when. Tell me I'm lucky to even be speaking to them. Customer service score would be -10 if I could. I'm literally flabbergasted.

  • miamordineroxo miamordineroxo (@miamordineroxo) reported

    @Bell_Support why is my service showing 3g? What is going on?

  • JAlzner J. Alzner (@JAlzner) reported

    for a technician, and if it wasn't for a work around that we personally worked out, without any help from @bell, a 93 year old mother with no access to a phone to call for help should she need it! #shameonbell 5/5

  • dobettabbetta clifford is da man (@dobettabbetta) reported

    @Bell Slow speeds, bell tries to get me to rent repeaters. Still gouges me

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.

  • robertlavigne robert lavigne (@robertlavigne) reported

    Hilarious .. I call @Bell to tell them about a cell local outage ..end up talking to someone in the Phillipines who has not the slightest idea of where I'm trying to describe..then ...tells me her system is down ..can't help me with a report..and then asks me if they can help me

  • SicJake SicJake (@SicJake) reported

    @PaulGBrandon @gregg_lowden @Bell Because existing Rogers customers are already paying more for 500. Unless more switch to Teksavvy, they have no reason to improve their service

  • StuandDal Dal (@StuandDal) reported

    @Bell_Support Awful, Awful experience with the “techs” in your office. Just horrible. A hamster on a wheel is more productive.

  • MandeepsinghThe Mandeep (@MandeepsinghThe) reported

    @Bell_Support for god sake please resolve my issues, my business connection has been down for two weeks, and you guys don't bother at all... worst ever experience with bell. order no. T48051 BO Code 580. How come you guys survive with this kind of ****** services...