Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (21%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Moncton, Calgary, Halifax, Winnipeg, Montréal, Cambridge, Surrey, Fredericton, Peel, Mississauga, North York, Edmonton, St. John's, and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 12 hours ago |
|
Moncton
|
Internet | 14 hours ago |
|
Toronto
|
Total Blackout | 15 hours ago |
|
Toronto
|
Phone | 1 day ago |
|
Calgary
|
Phone | 2 days ago |
|
Toronto
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Ty Carruthers (@AmaraFarmServ) reported@Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic
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Yessevel Rodriguez (@Yessie1914) reported@Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd
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buck burgess (@buckburgess) reported@Bell terrible customer service but your bill’s certainly arrive with no delays
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Miss Peepers (@miss_peepers) reportedCan anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
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tuxking2000 (@tuxking2000) reported@bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.
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1of1ally🤐 (@AllyxWay) reportedYou would think @Bell would fix their internet after 3 days being down but who gives a **** right?
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported@Bell_Support It’s a Neverending issue but it’s been a lot worse lately
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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Leo (@Leo71106092) reported@its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.
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Kyle Warwick-Mathieu (@Kyle_AD_Voice) reportedWhy did my @Bell_Support internet have to die tonight? Some idiot cut a cable line somewhere, and now I can’t get any work done. #DoBetter
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Cryptofanatic420 (@Liam14903953) reported@Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.
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Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
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RyanCartier (@RyanCartiers) reported@Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?
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Lino Palmieri (@linop67) reported@nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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Berto 🇵🇹🇨🇦 (@MacanBerto) reported@TruthFringe @BlueJays @Bell cancel them - like the rest of us
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Ian Clarke (@IanClarke_ca) reportedWeek 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.
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Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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Defi Hellcat (@DirkDig999) reported@WokeWhisperer @Bell Cancel your Bell subscriptions now.
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Jenifer Lanes (@LovesCheese1) reported@Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.
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Fur momma 🍁 (@d_brier) reported@Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers
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It Gets Bretter (@itgetsbretter) reported@Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage
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Mar (@timberjack123) reported@nath_beauregard @Bell exact same **** happened to me
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virtuous ******* squiddo (@lesbiansquiddo) reported@footballyuri @Bell @sayu IT WAS SO ******* BAD
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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Lee Redpath (@redman_mather) reported@AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !