Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, St. Catharines, Toronto, Kitchener, North York, Windsor, Athens, Toronto county, Winnipeg, Markham, Ottawa, Scarborough, Kensington, Mississauga, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 10 hours ago |
|
St. Catharines
|
Internet | 12 hours ago |
|
Toronto
|
Internet | 19 hours ago |
|
Kitchener
|
Internet | 19 hours ago |
|
North York
|
Internet | 20 hours ago |
|
Toronto
|
21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Nero (@nero648) reported@Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.
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Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported@Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support
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I AM SPARTACUS (@Kevin_D_Lyons) reported@Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.
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Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reportedHey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?
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CDN_Karma (@cdn_karma) reported@z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.
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bill muldoon (@MuldoonBill) reported@ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots
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Ken Braithwaite (@DStrungk) reported@Bell_Support We have a Bell streamer. It died. Phone help told us to go to a store. The store in Ancaster was no help. They told us they would do nothing and told us to buy a Fire Stick. Which wouldn't work as we cast to the streamer. So we aren't getting what we paid for.
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Shirly Caibaiosai (@shirlycaib) reportedAs a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡
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Orsys (@OrsysRules) reported@Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.
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Simsss (@simran_jo) reported@Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫
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Cassidy Vermeeren (@CassidyV6) reportedHey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Shiraz (@HenryEd13) reported@Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.
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Dominic ferris (@Gristmill2002) reported@Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold
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Alexo (@Verove242) reported@Bell_Support I tried but we still have the same issue why?
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KookieLuvver (@KLuvver) reported@Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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Scott Simpson -- Remedies Online Counseling 🏳️🌈 (@RemediesPodcast) reportedThe Bell phone corporation are quite the scammers. We stopped all my elderly mother's Bell services, sent back the equipment, but they continued to charge her via a pre-authorized agreement. Tried calling customer service @Bell_Support and it is a clown show designed to frustrate.
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Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported@Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.
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maria priolo (@1Priolo) reported@Bell I think your virtual assistance program is broken. I've been trying all day to get to technical support and after in putting all the prompts it goes silent. No transfer, no support, no help and I'm still having issues with my TV freezing!
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Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported@Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.
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Carolyn Stanzel (@cstanzel2) reported@Bell Good Lord!! I have had a landline at my cottage for years. Last 10 years I have to call at beginning of season because of loud hum on line. I had tech out yesterday. Phone worked for 1 F’ing day!!! Today loud hum. I pay $57+/month for a phone I can’t use! Time to cancel!
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HorseShoe Hillbilly (@HorseShoeHillby) reported@Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.
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Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported@theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reportedWant a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back