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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 28% Phone (28%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Oakville, Toronto, Montréal, Fredericton, Halifax, Moncton, St. John's, King, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, and St. Catharines.

CityProblem TypeReport Time
Oakville Phone 2 hours ago
Toronto Phone 5 hours ago
Toronto Internet 19 hours ago
Montréal Internet 22 hours ago
Fredericton Phone 23 hours ago
Halifax E-mail 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • shirlycaib
    Shirly Caibaiosai (@shirlycaib) reported

    As a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

  • MuldoonBill
    bill muldoon (@MuldoonBill) reported

    @ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

  • MalusarePranay
    Pranay Malusare (@MalusarePranay) reported

    @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

  • Yaboynemipt2
    Nemmii (@Yaboynemipt2) reported

    @Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.

  • Frogger2175
    Baseballcanadiangal (@Frogger2175) reported

    @Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers

  • mitchel60931542
    mitchell (@mitchel60931542) reported

    @TorontoKOI @Bell I wonder what went wrong. **** org

  • Nattypatty33
    Natasha Patrick (@Nattypatty33) reported

    @Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!

  • OrsysRules
    Orsys (@OrsysRules) reported

    @Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

  • Barfyman36two
    Barfyman362 (@Barfyman36two) reported

    I would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!

  • NarendraS16
    Naren (@NarendraS16) reported

    @Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.

  • MuskokaCD
    CD₂ (@MuskokaCD) reported

    @Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍

  • KLuvver
    KookieLuvver (@KLuvver) reported

    @Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!

  • illin33
    ildi (@illin33) reported

    Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!

  • galloconsultant
    Cristina Gallo (@galloconsultant) reported

    @Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?

  • broddy83
    Kimberly (@broddy83) reported

    @Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.

  • infamousadam13
    ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported

    @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

  • arodburden
    andy h (@arodburden) reported

    @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

  • whodat54321d
    Raymond Berry (@whodat54321d) reported

    @Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @kaycechoice @Bell You hit the nail on the head. They don't care. Not in decades. Not only do they not care, it's the opposite. They have contempt for the customer.

  • AndreInUk
    Andre (@AndreInUk) reported

    @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

  • ricksvelo
    Rick1983🇨🇦🪬🌎 (@ricksvelo) reported

    If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

  • TVWShepherd
    Tish (@TVWShepherd) reported

    @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception

  • bakayaroh
    Andy Dennis (@bakayaroh) reported

    @Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again

  • casiestewart
    CASIE 💕☀️ (@casiestewart) reported

    @Bell_Support hello! We have not had internet for about 24 hours Toronto (Dundas West/Bloor) is there an outage?! 😩🥹😭

  • JohnKesiya
    Kesiya John (@JohnKesiya) reported

    Bell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell