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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Toronto, Ottawa, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Greater Sudbury, Glace Bay, Cambridge, Gatineau, Montréal, Dartmouth, and London.

CityProblem TypeReport Time
Mississauga Internet 1 hour ago
Toronto TV 11 hours ago
Ottawa Internet 15 hours ago
Toronto Internet 2 days ago
Toronto Internet 2 days ago
Halifax Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • kirsty_losier
    Kirsty (@kirsty_losier) reported

    @Bell_Support Is there an issue in Welland? I can’t even tether to my phone

  • seanakthstewart
    bob loblaws law blog (@seanakthstewart) reported

    @Bell_Support hi , i’m subscribed to FX and FXX on my bell account, but Bell doesn’t show up as a service provider on FX Canada? how do i access this?

  • garden_nome1
    Gnameless 🇨🇦 (@garden_nome1) reported

    Doesn’t matter if we have their service or not, @Bell is still responsible for their employees. If this guy slips and falls on our property, you can bet they would come after us EVEN though the guy is #tresspassing Shameful @Bell

  • shenandygans
    shenAndygans (@shenandygans) reported

    Anywhere else in the world get screwed over for cell service the way we do in Canada by @Bell_Support @TELUS and @RogersHelps ? Approx. $90-100 for the calling plan alone. The Samsung Fold is either $40 a month & give it back after 2 yrs or pay $750 OR pay $90 a month for 2 yrs.

  • disasternads
    Nadine Leduc (@disasternads) reported

    @bell - I received superior customer service from Marcel (installer) in Carbonear, NL. He’s an excellent representative for Bell! 🙏👍

  • AmandaRisser1
    Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    While working at CP24, Bellmedia & BloombergTV Canada I never understood why the anchors, reporters had to have their hair & makeup done by hired employees. It wasn't a choice. It took some 1 hour+. I thought the real news was the focus.@Bell @UniforTheUnion

  • ChrisMiranda__
    cm. (@ChrisMiranda__) reported

    @TorontoUltra @Bell @TCleanX #strengthinthenorth the bounce back after being down by almost 100 on the Hardpoint! Team looking iceyyyy 🥶

  • DanWeaver_ca
    Dan Weaver (@DanWeaver_ca) reported

    I will now engage in a classic Canadian pastime: ranting about an awful @Bell_Support experience. Sigh. I'll try to think of something science-related to post soon to balance it out. #Bell #canada #telecom

  • MacInally123
    Christine MacInally (@MacInally123) reported

    @Bell_Support Worst provider. They are incapable of resolving simplistic tasks. Worst. Customer. Service. Ever!!!!

  • joelpincombe
    Tossun 153 (@joelpincombe) reported

    @TorontoUltra @Bell @TCleanX The huge comeback on first map, down 100 and came back to win. #strengthinthenorth

  • MikeMontrealer
    Mike Berthold (@MikeMontrealer) reported

    @CircularLogic89 @CRTCeng @Bell_Support I’m not arguing that. I’m saying they should reach out to a longtime customer instead of simply charging a large fee and then refunding it later. Is that clear enough to understand?

  • BRKsEDU
    Eduardo Benvenuti - BRKsEDU (@BRKsEDU) reported

    @Bell_Support internet and TV have both been a nightmare since 3 weeks ago... you guys sent me a new modem even though I said that wasn't the problem, I changed it and it basically just wasted my time. Please fix your damn network, it used to work but now it is horrendous.

  • CountryMusicEmo
    EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    @Bell_Support Yeah I already went through this and was told to call your technical support. I need the run around again.

  • farah_fatima
    Farah Fatima (@farah_fatima) reported

    @Rogers no internet, rude customer service, a technician that’s 3 days out. How is one to work and study from home in the interim? @bell can you set up in less than 24 hour notice? Can’t miss a day of work due to Rogers and their inability to serve clients. Thanks!

  • ashrafserag
    Ashraf Serageldin (@ashrafserag) reported

    @Bell_Support losing internet service twice in a week is outrageous. And again support / technician staff are incompetent @ONconsumer @CRTCeng

  • Harleyblackwe11
    Harley Blackwell (@Harleyblackwe11) reported

    @Bell_Support why is my internet down yet again?! Every day down 2or 3 times. Sorry can't pay my bill with no internet

  • KatrynaNK
    Katryna N Kupych (@KatrynaNK) reported

    I’ve called @bell many times in the past 2 years about taking down some very low hanging phone wires. No one has come to take a look. Do you suggest I let my 2yr old remove them (who can reach because that’s how low they are),or wait till someone gets electrocuted? @Bell_Support

  • DanWeaver_ca
    Dan Weaver (@DanWeaver_ca) reported

    I call @Bell_Support & press the number for internet support: an automatic message says they are rebooting my modem. No warning or choice. Then their system hangs up on me. WTF. I understand this solves some problems, but this is not well implemented. Avoiding customers?

  • Henchman__21
    2-ton 21 (@Henchman__21) reported

    @Bell_Support your ****** services are dropping constantly today, I haven't been able to work or play games. Go **** yourselves.

  • TasteTh47499224
    Ems1985 (@TasteTh47499224) reported

    @Bell_Support as a non customer I need to report a problem with a Bell overhead cable. Who do I contact and how?

  • SandraKennedy1
    Sandra Kennedy (@SandraKennedy1) reported

    @Bell are you having issues in Missisauga ? No internet and tv crashed twice now after reboot #bellfail

  • garden_nome1
    Gnameless 🇨🇦 (@garden_nome1) reported

    Wow @Bell Technician at our neighbours. We have no service with you and you have no property easement yet this guy keeps cutting back/forth through our property. Called to complain and the said couldn’t do anything, to speak to the guy. #unreal #tresspass #IgnorantEmployees

  • Commander_Hobo
    Hobo (@Commander_Hobo) reported

    @bell holy absolute ****, how can you call yourself an internet service provider? this **** drops more than teenagers on acid...

  • TiffanyM1992
    Tiffany Marentette❤ (@TiffanyM1992) reported

    @Bell_Support is there an outage in Windsor and Tecumseh??

  • DanWeaver_ca
    Dan Weaver (@DanWeaver_ca) reported

    Two of the pods fix the main issues, WiFi in the kitchen & living room. Two don't seem to work. That's ok since I don't really need them. Now, due to work from home, I wanted to fix the issue and have WiFi in all rooms. I call @Bell_Support. Story time.

  • BillPleez
    GiveBillStuffPleez (@BillPleez) reported

    @Bell_Support Neighbourhood outage in Harcourt, ON area (K0L2X0). Told a crew MIGHT come this week to fix but any idea as to when?

  • cbaw20
    webster (@cbaw20) reported

    @Bell what's with your constant shity TV service?

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @MikeMontrealer @CRTCeng @Bell_Support Any service agreement involving rental equipment would have an outlined time-frame when said equipment needed to be returned before getting charged for it. But of course, you weren't 'told' 🙄

  • saimon7777
    Simon Windmuller (@saimon7777) reported

    No power in Evanston/Livingston/Carrington since 5am. Not having wifi reminds me of how bad cell service from @telus and @bell is in the area. @ENMAX #calgary

  • DanWeaver_ca
    Dan Weaver (@DanWeaver_ca) reported

    A bit more than 2 years ago, I moved (new job). My apartment is small and somewhat oddly shaped, so the modem WiFi signal doesn't reach most of the space. @Bell sells me a subscription to their @Plume Pods. Spreading 4 of these pods around my home should fix WiFi coverage. Ok.