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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 25% Phone (25%)
  • 9% Wi-fi (9%)
  • 9% TV (9%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Glace Bay, Halifax, Toronto, Winnipeg, Vancouver, Acton Vale, Moncton, Ottawa, Milton, Kitchener, Mississauga, Waterloo, North York, and Prince George.

CityProblem TypeReport Time
Montréal Internet 47 minutes ago
Glace Bay TV 8 hours ago
Halifax Internet 13 hours ago
Toronto Internet 13 hours ago
Montréal Internet 17 hours ago
Winnipeg TV 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • _owlboxes
    ✨Owl is Migrating✨ (@_owlboxes) reported

    @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • rodionovp
    Pavel Rodionov (@rodionovp) reported

    @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡

  • Violet_71
    Linda (@Violet_71) reported

    Hey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail

  • vandewallefarm
    David Vandewalle (@vandewallefarm) reported

    @Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @bell what are you offering for compensation for a month of no service?

  • MuldoonBill
    bill muldoon (@MuldoonBill) reported

    @ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots

  • Maverick_XBT
    Mav (@Maverick_XBT) reported

    @TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

  • nero648
    Nero (@nero648) reported

    @Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.

  • Coachgirl411
    #momof3 (@Coachgirl411) reported

    @Bell power back on in Westmount but wifi not working.

  • CarsSportsNews
    Cars-Sports-News (@CarsSportsNews) reported

    I can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable

  • OGSMWT
    Owen (@OGSMWT) reported

    @Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.

  • greenbeee1
    green beee (@greenbeee1) reported

    Over a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell @bell my service has been down since July 12 #fail

  • jimmymac6685
    James MacDonald (@jimmymac6685) reported

    @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

  • anmolkatyal2177
    Anmol katyal (@anmolkatyal2177) reported

    @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell

  • AlainGagnon1959
    @Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported

    @Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!

  • minaaahz
    Mina | FREE 🇵🇸 TIL ITS BACKWARDS MF | (@minaaahz) reported

    @Bell_Support haven't had internet at my house for over 2 hours now. Is there another outage today?

  • theresemacdona6
    Therese (@theresemacdona6) reported

    Ok @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡

  • Robot_tells_me
    Adam (@Robot_tells_me) reported

    @Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.

  • Unacceptable222
    Unacceptabledaudelin (@Unacceptable222) reported

    @Bell Wow, easier to get your attention via X than it is to CALL YOUR NUMBER!!! Bad publicity sucks I guess!

  • jtersigni
    JayT (@jtersigni) reported

    @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

  • ElizabethDuncan
    Elizabeth J Duncan (@ElizabethDuncan) reported

    @cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.

  • Oliver_Trpcic
    OT (@Oliver_Trpcic) reported

    @bell @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

  • TDK_Knight
    1ajs (@TDK_Knight) reported

    hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant