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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Whycocomagh, Winnipeg, Toronto, Taber, London, Amherstburg, Windsor, Halifax, Puslinch, Cambridge, Wolfville, Edmonton, Winkler, and Montréal.

CityProblem TypeReport Time
Mississauga Internet 2 hours ago
Whycocomagh TV 5 hours ago
Winnipeg TV 6 hours ago
Winnipeg Internet 7 hours ago
Mississauga Internet 10 hours ago
Toronto Wi-fi 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Cat_M_Kennedy
    Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reported

    Oh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received

  • AjumaKar
    A Kar (AKK) (@AjumaKar) reported

    @Bell did management learn that once a customer leaves because deals are offered to new customers and not to the ones that have been loyal. They never return.

  • shawnasativa
    shawna (@shawnasativa) reported

    @Bell_Support hey bell, just curious. if i have a channel in my tv package that i no longer want, do you make it easy to cancel online through your site/app without having to speak to someone? because @RogersHelps certainly doesn’t, and now i’m genuinely considering a big switch.

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell you charge for your crappy service without ensuring my Internet

  • EJ39206913
    EJ (@EJ39206913) reported

    @ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.

  • CCFCISTA
    Chelseaista (@CCFCISTA) reported

    @LegalishCA @BellMediaPR Time to cancel @Bell

  • DirtyShirt0204
    DirtyShirt02 (@DirtyShirt0204) reported

    @Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.

  • crypto_xarlie
    BitcoinBiker (@crypto_xarlie) reported

    Horrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF

  • kpvsmom
    🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported

    @ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.

  • MommaMeaghs
    MOMMA ME (@MommaMeaghs) reported

    @ryangerritsen @Bell Call customer retention. I always do.

  • thatskho
    corrupted Icarus (@thatskho) reported

    @Bell bro fix your ****

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell

  • digitech777
    Digitech (@digitech777) reported

    @Bell @Bell_LetsTalk you have pathetic sales reps. I spoke to a sales rep mentioning I’m coming from another service provider and he didn’t even let me finish and talking in between. Very rude behaviour. Asking me to be with the current service provider.

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back

  • RareSenseCA
    Roberto Godoy (@RareSenseCA) reported

    @Bell Your internet service SUCKS lately. As a professional who relies heavily on steady internet service, it's really frustrating to have your service down every 15 minutes.

  • nascar_master
    Cale Boam (@nascar_master) reported

    @tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?

  • TFQuarter
    The Fifth Quarter (@TFQuarter) reported

    Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • Frisky_Risky
    Follow your Bliss (@Frisky_Risky) reported

    @Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?

  • Taidai1338
    Tai (@Taidai1338) reported

    hey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs

  • vaidabhishek
    Vaid, Abhishek (@vaidabhishek) reported

    @nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow

  • spexontoronto
    Spexon Toronto (@spexontoronto) reported

    Hi @Bell_Support is internet/wifi going to restored and if so when to 75/95 Havenbrook and 5 Parkway Forest Drive, Toronto. All these buildings are highly populated and it's not good leaving service out this long as other services TV/fibe phone are out also! Update pls!

  • PaulDix96131659
    Paul D (@PaulDix96131659) reported

    @ryangerritsen @Bell I use Teksavvy , it is the cheapest one out there and very reliable. I have had Teksavvy for 8 years, no problems