Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (27%)
• TV (11%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Machin, St. Catharines, Ottawa, Burlington, Brockville, Toronto, Gatineau, Kirkland Lake, Armstrong, Timmins, Kapuskasing, Laval, Mississauga, and Edmonton.

City	Problem Type	Report Time
Montréal	Total Blackout	22 minutes ago
Machin	Internet	57 minutes ago
St. Catharines	Internet	2 hours ago
Montréal	Internet	2 hours ago
Montréal	Phone	3 hours ago
Ottawa	Phone	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hollie Pollard (@hollie__pollard) reported 7 minutes ago

  @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

• 
  Marns 🇨🇦🍁 (@NAURmarns) reported 10 minutes ago

  @Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.

• 
  Hightea🍁 (@Highteaspeaks) reported 13 minutes ago

  BREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭

• 
  CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported 16 minutes ago

  @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

• 
  Infinitus Capital (@InfinitusCap) reported 17 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  KNLCBD (@KNLCBD) reported 17 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  JustJo 🦋🇨🇦✌️ (@ne2swJo) reported 18 minutes ago

  Hey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!

• 
  Linda Gadoury (@lgadoury) reported 20 minutes ago

  @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

• 
  Ted Tester (@PoliticsCan1999) reported 21 minutes ago

  @TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli

• 
  Rocco Signorile (@imthedarkknight) reported 22 minutes ago

  @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

• 
  Cancel the parade (@andrewhyk) reported 25 minutes ago

  @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

• 
  Christopher Butt (@gotnewf2291) reported 26 minutes ago

  Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

• 
  Joan Reed (@JoanRee71984820) reported 28 minutes ago

  @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

• 
  Always Freija. (@vanderhague) reported 32 minutes ago

  @Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.

• 
  Sam Pitaro (@sammypits) reported 33 minutes ago

  @Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 34 minutes ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  Radha ☮️ (@lemon_meringues) reported 36 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  Ernie (@ErnieFemiOwen) reported 36 minutes ago

  @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 38 minutes ago

  @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

• 
  Bruno Corrêa (@bcorrea10) reported 40 minutes ago

  @Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.

• 
  Mat Drouin (@matdrewin) reported 40 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 43 minutes ago

  I’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!

• 
  Agent 47 (@47TheAgnt) reported 46 minutes ago

  @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

• 
  Bruno Corrêa (@bcorrea10) reported 47 minutes ago

  @Bell Just astoundingly horrible service.

• 
  Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported 49 minutes ago

  @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

• 
  Helen Forbes (@forhpm) reported 58 minutes ago

  @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng

• 
  Stunning Steve ⬆️ (@SteveDickerNL) reported 59 minutes ago

  Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 60 minutes ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

• 
  Anuj Miglani (@AnujMiglani1) reported 1 hour ago

  4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

• 
  Ron Shaw (@ETRdotTVRon) reported 1 hour ago

  After Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.