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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Ottawa, Haldimand County, Miramichi, Montréal, London, Oakville, Greater Sudbury, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Glace Bay, and Cambridge.

CityProblem TypeReport Time
Mississauga Internet 14 hours ago
Mississauga Internet 20 hours ago
Ottawa E-mail 1 day ago
Haldimand County E-mail 1 day ago
Miramichi Internet 2 days ago
Montréal Phone 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

  • jonsey_13
    Steve Jones (@jonsey_13) reported

    Is @TSN_Sports really not playing @NASCAR in Canada today? @Bell you need to fix this.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • indicabitchx
    annabelle (@indicabitchx) reported

    i called to fix my internet and @Bell hung up on me talkin bout “cAlL us DuRinG bUsiNess hOuRs” BISH it’s 9:41!!! yall open at 9AM. why TF is no one working on the phones rn????

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Please help!!!

  • ryangerritsen
    Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported

    @RimmerDax @Bell @Rogers Wow. Thats crazy. These companies know that we have very little chance of going anywhere else so they treat us like crap.

  • BENDELLX1
    BENDELLX (@BENDELLX1) reported

    @Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell

  • Man_InThe_Tweet
    KYD🇨🇦 (@Man_InThe_Tweet) reported

    Good luck convincing @Bell with that. Greedy ****’s will never let that happen.

  • Taidai1338
    Tai (@Taidai1338) reported

    hey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • chasosak
    Kudzie Chasosa (@chasosak) reported

    @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

  • bta1976
    bta (@bta1976) reported

    @Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • lemonwannabe
    Denise Quinn (@lemonwannabe) reported

    Unsurprising sub standard service from @Bell to migrate a business landline to a cell , now going to be 6 days without a working phone

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?

  • DirtyShirt0204
    DirtyShirt02 (@DirtyShirt0204) reported

    @Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.

  • davekel63861604
    Dave Kelly (@davekel63861604) reported

    @ryangerritsen @Bell Boggles the mind they will bust their asses to get a new customer bit fight with loyal customers to get a better price

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • SensArmy4Ever
    The Sensational Truth (@SensArmy4Ever) reported

    @clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!

  • carrera_77
    Jason Sordi (@carrera_77) reported

    @Bell I’m a Fibe customer. I have the Fibe TV app on my smart TVs. don’t use my cable box. I called in to have it removed & was told that by removing the box my fee will go up. service stays same just getting rid of equipment that’s not reqd. I don’t understand the logic.

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.

  • rasmiez
    らずー (@rasmiez) reported

    @Raptors @Bell Posting this after DNPing him, sending him down to G-League and getting him injured for nothing Come on guys

  • l_wh14
    lweasel (@l_wh14) reported

    @Raptors @Bell To bad we will never get to see him play

  • ChrisDa16346287
    ANGRYCANADIAN (@ChrisDa16346287) reported

    @Rogers is the worst ISP in Canada right up there with @Bell. Cancle my plan, they **** up and for months can get ahold of anyone, several months later finally get through only to be ****** over again because they still somehow ****** up and want you to get your **** to them asap

  • stemvox
    stemvox (@stemvox) reported

    @Bell_Support Placed a call to @Bell today about our internet Fibe service. It was down. After the typical questions and quick fix scenarios offered it was determined the issue was outside our house. I checked the exposed fibe line outside the house. No breaks. So we book a technician to come. No one available outside of normal work hours. Simply hilarious. Next move? @Rogers

  • bta1976
    bta (@bta1976) reported

    @Bell_Support and @CRTCeng has already opened investigation into Canadians concerns that @bell is in breech of customer contracts by doing this new policy. Fix it cause CANADIANS WILL NOT PUT UP WITH THIS

  • Delwood74
    morleyman (@Delwood74) reported

    @ryangerritsen @Bell Everybody: "Just tell Rogers you're cancelling and they'll offer you a much cheaper package" Me: "I'd like to cancel my service" Rogers: "Sorry to see you go"

  • ryan_weal
    ryan_weal (@ryan_weal) reported

    @ryangerritsen @Bell Nobody needs Bell, stop complaining. They are well-known for their contractual shenanigans. Starlink base plan is $7/month for "suspend" mode and the receiver fits in a backpack. You don't even need to use Rogers or Telus/Virgin/etc on Bell's network.