Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (11%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Halifax, Ottawa, St. Thomas, Toronto, Kitchener, Windsor, London, Milton, Montréal, Mississauga, Chatham, Saint-Antonin, Truro, Halifax County, and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 8 hours ago |
|
Ottawa
|
Internet | 9 hours ago |
|
St. Thomas
|
Internet | 14 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Toronto
|
Internet | 18 hours ago |
|
Toronto
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy-Pye-Guy (@pye_jimmy) reported@vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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PTR150 (@jaydeetherobot) reportedHey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.
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Big Guy B (@BigGuyB84) reported@MelissaLantsman @Bell what is this trash? Get your **** together
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Brad Krassilowsky (@BradKrassi87390) reported@vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them
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Douglas Mark (@DouglasJMark) reportedCalled Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.
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jamieks (@jamiekseymour) reported@Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!
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Radha ☮️ (@lemon_meringues) reported@Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.
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Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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Linda Gadoury (@lgadoury) reported@Bell Ok Game 5 tomorrow will you have the problem solved ?
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Christopher Butt (@gotnewf2291) reportedThank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it
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YamiYukiSenpai (@YamiYukiSenpai) reported@Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?
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@Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported@Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!
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King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported@Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?
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Unacceptabledaudelin (@Unacceptable222) reported@Bell Wow, easier to get your attention via X than it is to CALL YOUR NUMBER!!! Bad publicity sucks I guess!
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jamieks (@jamiekseymour) reported@Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!
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Cheyne Lothering (@CheyneLothering) reported@Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???
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Trevor Cox (@Trevordovsky) reported@Bell here we are again. Your customer support STILL sucks. You still owe me money.
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MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
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Howard Bailey (@howardruns) reported@Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents
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green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
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rkt (@RajivKu74035890) reported@Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service
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Puneet Mahajan (@Puneet0982) reported@Bell Come on @Bell you can do better 3 days to fix home internet??
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pinknic63 (@pinknic63) reported@Bell_Support, My internet has been out since Friday 3 p.m. Called Tech Support several times. Exchanged modem, and tech repair appointment set up on Friday afternoon. Friday evening tech repair was cancelled by text indicating area outage. It's Sunday. No area outage reported.
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
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king of shadows (@Zish22) reported@RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.
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Shafqat Khan (@shafqatsaify) reported@Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m
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Infinitus Capital (@InfinitusCap) reportedHere we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???
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Therese (@theresemacdona6) reported@Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.