Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (25%)
• TV (11%)
• Wi-fi (9%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Moncton, Toronto, Ottawa, Milton, Kitchener, Mississauga, Montréal, Waterloo, North York, Prince George, Terrebonne, Cambridge, Fredericton, and Charlottetown.

City	Problem Type	Report Time
Vancouver	Wi-fi	1 hour ago
Moncton	Internet	2 hours ago
Moncton	Internet	3 hours ago
Toronto	Internet	5 hours ago
Ottawa	Internet	9 hours ago
Milton	Internet	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Tobin (@brianpjtobin) reported 42 seconds ago

  @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

• 
  Julian Medd (@JMedd19) reported 2 minutes ago

  **** @Rogers and @Bell cancelling my services and never coming back

• 
  Bruno Corrêa (@bcorrea10) reported 2 minutes ago

  @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

• 
  Mr.B (@bigleafkev) reported 7 minutes ago

  @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

• 
  KNLCBD (@KNLCBD) reported 9 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  dan (@dannydespa) reported 10 minutes ago

  @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

• 
  HockeyB97 (@HockeyB97) reported 12 minutes ago

  @Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since

• 
  Jimmy-Pye-Guy (@pye_jimmy) reported 13 minutes ago

  @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 13 minutes ago

  @Bell I just cancelled bell and switch to an American company. I’m paying less and get way better service. Canadian companies are garbage. Do better.

• 
  Cheyne Lothering (@CheyneLothering) reported 13 minutes ago

  @Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???

• 
  Cheyne Lothering (@CheyneLothering) reported 15 minutes ago

  @Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE

• 
  Saim Rashid (@saimrashid) reported 15 minutes ago

  @Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?

• 
  James Rubec (@JamesRRubec) reported 15 minutes ago

  Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

• 
  Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported 16 minutes ago

  @CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots

• 
  Tim (@TimJArmstrong) reported 19 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  Tish (@TVWShepherd) reported 20 minutes ago

  @Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!

• 
  Ginge (@gingeridoronald) reported 24 minutes ago

  @Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell

• 
  David Vandewalle (@vandewallefarm) reported 28 minutes ago

  @Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

• 
  kvn (@kvndws) reported 30 minutes ago

  @TorontoFC @Bell If we drop points, cancel this and next season

• 
  Kevin Aide (@kdaide) reported 30 minutes ago

  @Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

• 
  zyla (@callherzyzy) reported 30 minutes ago

  @namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh

• 
  re:printed 3D (@reprinted3D) reported 34 minutes ago

  @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

• 
  Serwan🚀 (@serwansb) reported 42 minutes ago

  @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

• 
  Nikita Mehra (@NikitaM72629789) reported 43 minutes ago

  @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

• 
  PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported 44 minutes ago

  @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

• 
  Big Guy B (@BigGuyB84) reported 46 minutes ago

  @MelissaLantsman @Bell what is this trash? Get your **** together

• 
  Therese (@theresemacdona6) reported 46 minutes ago

  @Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!

• 
  JQP (@JohnQPublic100) reported 49 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  James MacDonald (@jimmymac6685) reported 49 minutes ago

  @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

• 
  Douglas Mark (@DouglasJMark) reported 55 minutes ago

  The day is nearly over. Still unable to connect to our network due Bell's breaking out network address. Will @Bell @Bell_Support restore our IP address when our doors open in Friday morning? Let's get this fixed so we can get back to helping our patients 📢📢📢