Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Charlottetown, Ottawa, Montréal, Schreiber, Halifax, Lower Sackville, Moncton, Hamilton, Edmonton, Saint-Constant, Mississauga, Toronto, Oakville, Greater Sudbury and Kingston.
| City | Problem Type | Report Time |
|---|---|---|
 Charlottetown |
Wi-fi | |
| Ottawa |
Internet | |
| Montréal |
Internet | |
| Schreiber |
Phone | |
| Charlottetown |
Internet | |
| Charlottetown |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Devin Randall
(@devinrandall101) reported
@Bell_Support @Bell fix your low data speeds
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Jane Hilliard (she/her)
(@janeh61) reported
@Bell_Support Yeah, then the password reset is sent to your email, which you can't access. When my Mom called customer support, she was served by a very nice person but they didn't stay on the call to complete the password reset process. Mom had to call back and she heard
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Jane Hilliard (she/her)
(@janeh61) reported
@Bell_Support ...the supervisor say " hang up on her, that number has already called 2 times in the past couple of days." 2 prev calls - 1 to find out about the outage and 1 for help to reset pswd. You will likely lose a 60-year customer for this.
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MinaH
(@MinaH35795469) reported
@Bell ....a bell technicianwas extending a cable from our plaza to a plaza next to us when he realized that he doesn't have all the necessary tools to finish the job, so he just left!! Leaving us with no service whatsoever and leaving the cables box in the back like this....
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kels
(@queenofsheesh) reported
@Shawhelp get a ******* manager working that knows what they’re doing. Pay 200$ for trash service and even worse customer service. @bell coming for you !!!!
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MinaH
(@MinaH35795469) reported
@Bell ....We've spent hours with customer service on the phone being put on hold for ridiculous amount of time and the best they could offer us was sending a technician on Thursday to fix their own mess! While being magically disconnected while holding to speak with....
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Devin Randall
(@devinrandall101) reported
@Bell slow
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Rex
(@TurnRight888) reported
@Bell You lost me as a customer
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Ohbuddy
(@ohbuddy65) reported
@CullitonHugh @Bell_Support My mom just left bell because of their service.
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Shadystate
(@ShadyState) reported
@TELUSsupport. 20 year customer and you decide to raise my bill $7 "just cuz" @Bell have any deals for new customers?
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possessed
(@possessed_ow) reported
@Bell_Support can you fix your terrible service in my area? You guys do nothing but consistently provide the worst service ever (mind you, less than what we are paying for) and sit there soaking up full monetary reward. Upgrade my area.
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Michael Julihen
(@asthesunrises77) reported
I no longer have no internet comnection. I 've been with @Bell for over a decade; I also was an employee of @Bell Mobility in Montreal Quebec. Beside this issue, I have @TOHousing problems: I would you like to be waken up at 3:20 am by knocking from the floor above until 3:30 am
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Green Eyed Dad 🇨🇦
(@neverland1970) reported
@Rogers I was busy chatting with @Bell to ask about their service and FibreOpp deals...
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T Atkinson
(@atkins_th) reported
@jimdabir @Bell_Support Also in Burlington with the same issue. A call from a Bell tech pointed to a "Central Office" issue.
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badgerbadgerbadger 🇺🇦🇨🇦🌻
(@badgerbadgerba2) reported
@CullitonHugh @Bell_Support Bell cut my service that I pay Roger's for because my phone was connecting to their cell tower. It's in their agreement with each other.
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MinaH
(@MinaH35795469) reported
@Bell ...a supervisor and not receiving any callbacks although we were promised to receive a call back from the dispatch team. Bell is the worst service provider in Canada when it comes to customer service, and while I know that neither me or my patients who are going without...
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Alex De Acetis
(@alexdeacetis) reported
@Bell_Support You guys won’t do anything. Never do. That’s the problem with the Canadian market when there are only two players the customer gets screwed over and over again
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MinaH
(@MinaH35795469) reported
@Bell ...their meds now can do anything about this, I just want everyone to see what "exceptional service" Bell provides and how much they care for their customers.
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Lisa Cordeiro
(@LisaCordeiro8) reported
@Bell_Support fix rural internet. My in laws have nothing but you keep charging them! You say you have no idea when the tower will be fixed. What a joke!
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Corinne McQuillan
(@Corinne_Mary) reported
Hey @Bell_Support , spoke with somebody last week about a major issue regarding my finaces account. Was told someone from the financial team would be in contact within 48 hours. To date, still have not heard from anybody an account is still not resolved. Can you help?
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Devin Randall
(@devinrandall101) reported
@Bell @Bell_Support day 213 dealing with your **** service with no fix. Might switch to rogers again because giving you a chance was a mistake. @Rogers service might go out for a while rarely but at least their service was reliable. Even their reduced speed data was usable
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Jim Dabir
(@jimdabir) reported
@Bell_Support hello, we’re having landline issues in Burlington, Ont. Had a service call scheduled but just got an automated message from Bell that is cancelled since others in the area are having issues, yet Bell Website shows no outage in the area. Is the website wrong?
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Devin Randall
(@devinrandall101) reported
@Bell_Support @bell fix your unrealistically slow data speeds. My dial up internet from 2003 was faster than the “high speed” data I spend hard earned money on.
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aLiamnah
(@Aliamnerr) reported
@Bell What ******** is this weird *** Gamestop third party Nintendo "Pro Controller"
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Sam
(@SWD_96) reported
Week 3 of wondering when, if ever, @Bell will ship out the new iPhone I ordered. Never again.
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𝙙𝙧𝙮𝙙𝙚𝙣 🦋
(@dontjuulnotcool) reported
@Bell_Support why am i going from 2 bars of full lte service two barely 1 bar of no service
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Devin Randall
(@devinrandall101) reported
@Bell_Support @Bell please fix your slow data speeds
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Michael Julihen
(@asthesunrises77) reported
I no longer have internet comnection. I 've been with @Bell for over a decade; I also was an employee of @Bell Mobility in Montreal Quebec. Beside this issue, I have @TOHousing problems: I would you like to be waken up at 3:20 am by knocking from the floor above until 3:30 am
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itsPurpleRob
(@PurpleRob) reported
@Fongo_Mobile What is your experience with customers using Fongo Home phone over @FidoSolutions Home internet? My father may be porting away from @Bell_Support for home phone service but only if there are no isp block issues with Fido.
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Brian Peski
(@BrianPeski) reported
10 hours and counting with no internet. On the phone with @Bell now. Oh 1 hor ago (9 hours late to the no internet party) @Rogers emailed me to tell me there was a problem with my internet 😑. #whereistonystaffieri