Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Ottawa, Arnprior, Montréal, North York, Port Hope, Bolton, Wasaga Beach, Owen Sound, Uxbridge, Halifax, Cambridge, Kitchener, Vaughan and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Ottawa |
Phone | |
| Toronto |
Internet | |
| Arnprior |
Total Blackout | |
| Montréal |
Wi-fi | |
| North York |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Rezo
(@Rizo78) reported
@Bell I want to get HBO Max but I have to get Crave first. Thanks Bell for making me get a VPN to bypass your crap!
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Jents
(@jaysleafspats) reported
@Bell help please. The daily service interruptions from @RogersHelps has become unbearable. Our home can’t function properly (two kids remote learning, one adult working from home). Sick of making excuses for why we keep losing signal. Need your help?
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Mark Flanagan
(@flanagan61) reported
@CBC @CBCNews I hope they’ll be able to provide service to places that @Bell_Support can’t. Far flung outposts like the Piperville neighbourhood of Ottawa, where we pay triple rates for limited, intermittent service.
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J
(@jstads11) reported
We have had bell internet for a week and have had nothing but problems. we even got a new router. @Bell is a joke
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Richard Waugh
(@richardwaugh) reported
@cogecohelps any deals for existing customers? @Bell_Support put an offer on the table that is much less than what I pay now and blows my current service out of the water! Going from 40 Mbps dl to 1.5 Gbps dl is quite tempting...
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Chicogera2009
(@chicogera2009) reported
@Bell_Business @Bell @Gartner_inc You are the worst company I have ever dealt with.
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۞ OhᱬyJewels ᗢ - BLM
(@OhMyJewels) reported
@Space0ditty @Bell_Support I feel like nothing will change unless they’re forced to do so with policy changes, and I’m hoping they can happen now that the consequences are even more devastating with COVID. I’ve been fighting with them for years, and they do not give a crap.
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El Huevo
(@Space0ditty) reported
@OhMyJewels @Bell_Support Honestly if rogers is available in your area, get it instead. I've been trying to get them to fix the internet at this house for literally 5 years and it's never gotten any better. Scheduled to have a rogers technician come in tomorrow 👌🏻
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Rain Stickland
(@RainStickland) reported
ATTENTION CUSTOMER SERVICE DEPARTMENTS!!!!! Stop blasting hold music at three times the volume of your voice calls. If you damage my hearing I WILL sue your company. @Bell @Apple @CAASCO
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Azri Hilmi
(@AzriHilmi) reported
Hey @Bell, why is your internet slowing down at 8pm like every single day?
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Jon Chan
(@JonChan8) reported
@Bell_Support We've spoken to support but they just said that we had "too many devices" without specifying what the actual max is for our router. Do you have that general info?
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El Huevo
(@Space0ditty) reported
@OhMyJewels @Bell_Support Last time I called tech support they basically told me "yeah there's nothing we can do about it being that slow" Imagine having customer service where they legit just can't do anything besides tell you to turn the modem on and off again
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Alainna J. Jamal
(@AlainnaJJ) reported
Wasn't going to tweet but day 3 and several hours/dropped calls later, I'm unable to get through to a @Bell representative to just cancel my internet. Bell does anyone answer phones or?
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Yaz
(@yasmary) reported
@fzero @Bell_Support Every time I've tried this (3 by my count), they have lowered the price of the internet, and gave me the rest for free. So now, every year when they call to "check in" I pull the same stunt and tell them I want to cancel the bundle...and without fail, they give me a deal!
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Hardcore Kid
(@OnlyTroyKomanac) reported
I called @Bell to cancel a plan and had to speak with two reps to get it done only to find out a month later that they actually signed me up for another year. @CRTCeng
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Katrina Chu
(@KatrinaWChu) reported
Hey @Bell_Support! One of your service people came by to service our neighbour's house, and parked their truck in our parking space without permission, and left metres of cables and garbage behind when they left. Is this how you conduct business?
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Child Of God Gaming
(@C_O_G_Gaming) reported
@Bell_Support My internet has stopped working today is there outage issues happening with your services???
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NB
(@styleblogca) reported
@Bell Yesterday, our internet was upgraded to Fibe. Today, a guy came into our backyard, unplugged our internet, and left without finishing. Both my husband and I work from home, have no internet, and your team offers no resolution.
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ᴛᴏᴅᴅ ᴍᴜʀʀᴀʏ
(@TheToddMurray) reported
from
Essa, Ontario
What is so wrong with wanting a perfect strong Wi-Fi signal throughout my entire house. It’s almost 2021 this shouldn’t be an issue that a home wifi has dead zones. @Bell_Support Home pods are a waste, tried both versions. Need options.... mesh home, hard wire eithernet
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Omega Point
(@OmegaPoint_) reported
@Bell So, I got a deal on the phone with one of your agents on Nov 27. He said my phone will be shipped in 4-5 days. It's been 12 days and still NOTHING. Then I call and your customer service tells me I have to wait another 5 months. This is unbelievably lame and unacceptable.
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LX Master
(@LxMasterBTW) reported
so ******* tired of everything going wrong my internet is already **** and now I don't have my pc for who ******** knows how long... not having it today... **** you @Bell and @Alienware LITERALLY SCAMMING ME!!!
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Tasmi Khan
(@Tazzy_K10) reported
Online school? Yeah, I lost 12 marks because my internet broke down during my exam. Thanks @Bell
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🥕Anthoney glazed carrots 🥕
(@DjSuppaHotFire) reported
LMAO @Bell YOU CHEAP *****, I CALLED TO CANCEL MY SERVICES THE 27TH BUT YOU DIDNT ACTUALLY CANCEL MY ACCOUNT
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k y l e
(@_NotPsycho) reported
.@Bell your service is complete ****. Another day, another issue.
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Robert Logan
(@Logan3P) reported
@Bell I’d like to understand why during a pandemic Bell representatives or a scammer representing bell are going door to door? And after spending 28minutes on the phone with customer service I could not be directed to anyone that was able to discuss this matter!
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۞ OhᱬyJewels ᗢ - BLM
(@OhMyJewels) reported
@Space0ditty @Bell_Support Unfortunately, Rogers doesn’t offer anything better in my area. My aunt and uncle live nearby and are with them and they have the same kind of crap speed. It’s a joke that we have to pay so much to two **** companies who leave us with barely functional standards.
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Jon Chan
(@JonChan8) reported
@Bell_Support what's the maximum number of devices that can be connected to bell modem 3000? We've been having bandwidth/dropping problems but no Sig. Change in number of devices or extreme usage
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Celina Blanchard
(@CelinaBlanchard) reported
What's the point of booking an appt @Bell if you still have to wait in line at the entrance? You also have more people inside than what you posted on your window. #dufferinmall If #SmallBusinesses can't even open their doors for 1 customer, maybe you should be more aware of this.
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Robert Jack
(@rtjack85) reported
@Bell hello I call today to cancel one of my phone lines I was just wondering how long does it take until it’s gone from my account thanks
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۞ OhᱬyJewels ᗢ - BLM
(@OhMyJewels) reported
@DanManherz @Bell They still don’t give a **** about any of us, and it’s been years. They’re fine with some people living like second-class citizens and not even having access to better options like everyone else. It’s completely unethical.