Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (18%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Alliston, Toronto, Mississauga, Brampton, Bolton, Trenton, Greater Sudbury, North Bay, Havelock, Ottawa, Whitby, Montréal, Thetford-Mines, Lower Sackville and Brockville.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Internet | |
| Alliston |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Mississauga |
Internet | |
| Brampton |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Cooper
(@ian_doha) reported
@Bell_Support Oh I’ve got a third service visit scheduled. Should I send you a bill at my hourly rate for the time wasted on the phone and sitting around for these visits?
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Jenn K
(@HeloKity79) reported
@Bell_Support Your service is the worst. Bell is all that’s available where I live and it never works. I’ve had intermittent service since the middle of September. You keep telling us “oh the tower has issue” then ******* fit it. It’s 2023 and your excuses are pathetic
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Mic
(@MohaddisS) reported
@Bell_Support I already reached out to them, Carrytel say it's outage from Bell side.
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Jenn K
(@HeloKity79) reported
@Bell why do you guys have such terrible service in rural Ancaster. I’m so tired of listening to you say “oh the tower has issues”! Then fix it. It’s been an issue for everyone here since September. It’s unacceptable. You’re honestly the worst company ever.
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Shahbaz
(@KhosoSays) reported
@Bell_Aliant @Bell I've being applying for Technician job in Ontario since few months. Never got any response and even trying to contact through mail but still no answer. Any one here help me to get that job. Thanks
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Twisted Brian
(@zombkill) reported
@HeloKity79 @Bell_Support I never had any issues with any of my Bell services but that sucks that Bell sucks in your area hopefully they fix soon.
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PL
(@PLpelham) reported
@Bell_Support I’m in the Niagara region and still have no service. Any updates?
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Jay Jackson
(@jmjackson8) reported
Ok last complaint/question and I’ll put my phone away lol. Why is it that @rogers customers aren’t actually watching “live” sports? Drives me nuts when my @bell friends are celebrating goals on our group chat before I even see them!
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Jake Murdoch
(@Jake_Murdoch) reported
@Bell_Support My dad is in the hospital and I need to pay his bill. Customer service told me it’s impossible without his account number. I’m in a mine camp in the arctic. I have no access to his account number. This is absolutely ridiculous. #Bell #BellMobility #BellCanada
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Jake Murdoch
(@Jake_Murdoch) reported
@Bell_Support I’m in the DM’s - not getting help.
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BattleBunnyAshe🍒🐰
(@BattleBunnyAshe) reported
I doubt @Bell is even gonna try and fix this. I doubt they're even going to reply to my tweet, or my emails, or my calls. But when you have a company based off scamming people, what else can you do?
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Ravi Shah
(@ravi_a_shah) reported
@RogersHelps Worst customer service experience I ever had. I didn't expect this from Rogers. Time to move to something else. @Rogers @Bell_Support
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stef 🇨🇦
(@Warsaw1970) reported
@Bell_Support interested in solving our ongoing tech issue with our Bell Fibe home phone? 4 months of calls for help & you keep saying there’s something wrong with the lines of all the people who can’t reach us since our Fibe install, and not a problem with our line. 🤔 🙄
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Danny A. Ignacio
(@Dan_ign) reported
@Videotron i just received an email from #videotron concerning an increase in rate service... Really? You offer a very low 400mbs compared to your competition @Bell. #betteryouroffer
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Sultrylipsz10
(@sultrylipsz10) reported
Why ******** am I allowed to pause my mobile services if I am going out the country, but I still need to pay the usual monthly rate for not using the services? The whole reason of suspending it is so the payments can also stop while I am unable to use your services. @Bell
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Jenn K
(@HeloKity79) reported
@torimyles @Bell @RogersHelps Don’t do it Bell is the WORST company ever. Their customer service is just as terrible
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Benjamin S
(@BenjaminiteMD) reported
Am I the only one who's had multiple modem problems with @Bell_Support? Suspiciously, my replacement modem has also has a problem now, only a few days after replacement, and tech support proposes to have me upgrade to a more expensive plan as a fix.
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Alice
(@Aliceunravels) reported
@Bell your customer support is ****. Tells me my email isn’t registered. I get emails from you. This is so fun
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David Tingley
(@hoopstingley) reported
from
Riverview, New Brunswick/Nouveau-Brunswick
This is hardly news but @Bell has the worst setup for customer service I have ever encountered. Trying to help mom and dad change the credit card their automatic mobility payment comes out of and it’s a positively comical procedure
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BattleBunnyAshe🍒🐰
(@BattleBunnyAshe) reported
The people who work for @Bell don't deserve the abuse that they get from people who are frustrated with their internet not working. But @Bell doesnt care about their workers either, cuz they didn't tell their workers that they're working for a scam company.
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bel*in*a*maelstrom🐶🌸☀️
(@belstrom) reported
@can3together1 @ItsSamG @Bell Moved 15 years ago and was going to switch to Bell but found service was still dial-up, so cancelled the service before I moved in. Took 2 years to convince them I never had their service.
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Chalia
(@ChalinFernando) reported
@CRTCeng Actually it’s not a frequency issue & @Bell has confirmed it’s locked. iPhone 13's are sold as unlocked for usage within Canada. For usage in certain international countries, locks are still in place as an anti-theft and fraud measure. Please contact our Prevention team at 1-800
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steveray60
(@steveray6011) reported
@CTVNews And the clowns at @ctvnews probably think this is a good thing. @bell sucks
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Saul Aginsky
(@RedDvl88) reported
@RogersHelps #Rogers what an absolute joke. Been put on hold multiple times. Over 3 hours. No customer service. No help. Worst company ever to have to deal with. #CancelRogers. Switch to a good company? @Bell
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Michael Giordano
(@Giordanzzz) reported
@Bell_Support Called Bell Canada. Worst customer service. Tried to upgrade my phone plan. Was promised a plan that never materialized and was deceitfully forced into another plan I did not even agree to. Is this proper customer service? Now, they have opened a ticket to review.
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Nadia Bakes
(@NadiaBakes) reported
@Bell_Support Is there a confirmed internet outage in Etobicoke? The person I spoke to on the phone didn’t sound very confiden.
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luke
(@DarkPulse28) reported
@Bell pls fix Canada wifi everything was good on bell wifi to last month it ****** now keep kicking me off my Xbox got nothing pls fix it
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Topher Malkin
(@TopherMalkin71) reported
@Bell @Bell_Support Your FIBE service is horrible. Another drop/failure of internet service. Have had more lost time with new "4000 modem" top of the line I doubt.....refurbished most likely than before I agreed to have service installed. Service and network are the worst.
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Jake Murdoch
(@Jake_Murdoch) reported
@Bell_Support No help. At all.
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Michael Giordano
(@Giordanzzz) reported
@Bell Called Bell Canada. Worst customer service. Tried to upgrade my phone plan. Was promised a plan that never materialized and was deceitfully forced into another plan I did not even agree to. Is this proper customer service? Now, they have opened a ticket to review.