Bell Canada Outage Report
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
-
Internet (46%)
-
TV (21%)
-
Phone (17%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Paradise, Winnipeg, Sault Ste. Marie, Almonte, New Glasgow, Hamilton, Montréal, Waterloo, Toronto, Guelph, Strathroy, Owen Sound, Uxbridge, Port Elgin and Colliers.
| City | Problem Type | Report Time |
|---|---|---|
 Paradise |
TV | |
| Winnipeg |
Phone | |
| Sault Ste. Marie |
Phone | |
| Winnipeg |
Phone | |
| Almonte |
Phone | |
| New Glasgow |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Franca
(@lanzichick) reported
@kundakmandaka @Bell_Support I was #9 in the "there are 8 customers currently ahead of you " line and when they finally got to me, I got the please call between the hours of message. So frustrating and problem not resolved!
-
Tessa Mack
(@TessaMa99616575) reported
@durs26 @ItsSamG @Bell Worst experience with a company ever. Now they've screwed with my credit so I'm looking into getting a lawyer to sue them for harassment and renaging on their arrangement with me regarding this issue. They lie. They are inept.
-
Government
(@Unklee_G) reported
@Bell_Support Hey, my internet is down and I have rebooted my modem several times. Could you help me sort it? Sent you a DM
-
Terri
(@terrirp) reported
@Bell_Support I already did and the person lied and accepted no responsibility even though I showed proof of what was told to me. So no you cannot help me. Learn to accept responsibility
-
Jay Jackson
(@jmjackson8) reported
Ok last complaint/question and I’ll put my phone away lol. Why is it that @rogers customers aren’t actually watching “live” sports? Drives me nuts when my @bell friends are celebrating goals on our group chat before I even see them!
-
Terri
(@terrirp) reported
**** you @Bell_Support you are actually the worst. FYI to everyone do not use the Bell app chat. Apparently what they tell you goes into the ether and they have no way to retrieve or stick to their word. @fordnation #killmonopolies
-
doak3
(@michelledoak3) reported
@Bell_Support is there a home phone outage at L5L1K1 erin mills, mississauga?
-
BeepBep
(@BoopDeBoop2) reported
@Bell_Support Hi. Is there a Fibre outage currently for area E1G0J1 NB? Receiving modem error 2000 (outage). Tried rebooting modem already.
-
Sam G
(@ItsSamG) reported
@TessaMa99616575 @Bell Interesting because I spoke to a very rude woman at Bell who assured me that it’s highly unlikely that their employees would be capable of making an error (she said this immediately prior to giving me incorrect info about my account history 🙃)
-
The Wild Decoelis
(@thewilddecoelis) reported
@Bell taking advantage of seniors again. Sold my parents on their service, cut off wifi and phone in half their house and now charging them $100 to come@back and fix it.
-
Kuto
(@KurosakiStrawb) reported
@Raptors @Bell I blame Jack Armstrong for Spicy P. Love jack but nickname sucks
-
Tessa Mack
(@TessaMa99616575) reported
@bell 4/4 stating he reversed the charges & resolved the dispute I wouldn't be bothered about this issue anymore , 2 days ago I get a email from some collection agency saying bell referred this to them. WTF IS THE MATTER WITH YOUR INEPT COMPANY Do I need a lawyer to settle this?
-
Franca
(@lanzichick) reported
@Bell_Support Fixed the problem myself.
-
Tessa Mack
(@TessaMa99616575) reported
@Chris13370 @Bell Bell is the worst inept company in the world I took my services to Shaw because of this Now they are coming after me for a piece of equipment their contractor took in Aug of 2020.They assured me Sept 22 Oct 22 Nov 22 & Jan 23 that this issue was taken care of Liars. Inept liars
-
Delia La Madrid
(@deliamaria78) reported
@Bell_Support I upgraded modems last week (Jan 11)... and now my internet constantly gets disconnected. Error 1202 No HSI Configured. 8 calls to tech support has done nothing!
-
Bush Pilot
(@BushPilot1505) reported
@REWoman @Rogers Switch to @Bell . Wait 18 months. You'll soon see there is no difference. Both horrible.
-
Topher Malkin
(@TopherMalkin71) reported
@Bell @Bell_Support Your FIBE service is horrible. Another drop/failure of internet service. Have had more lost time with new "4000 modem" top of the line I doubt.....refurbished most likely than before I agreed to have service installed. Service and network are the worst.
-
Bravo Victor Hotel
(@VanHofing) reported
I love how I have to argue with @Bell once a month to get anything done properly. Between getting transferred between departments to any employee actually have the right information. Managers would sooner pay you off than deal with any issues.
-
Ben aka BWL
(@TheGameNewsBWL) reported
@Bell If you don't fix the companies you own (primus) I'll just bring it up to the CRTC @Distributel, I'll bring you to court... real talk
-
David Tingley
(@hoopstingley) reported
from
Riverview, New Brunswick/Nouveau-Brunswick
This is hardly news but @Bell has the worst setup for customer service I have ever encountered. Trying to help mom and dad change the credit card their automatic mobility payment comes out of and it’s a positively comical procedure
-
Pierre_Toronto1
(@PierreToronto1) reported
Yet again on hold with @siriusxmcanada customer service! this is my 2nd-3rd calls on a radio signal issue in a month! Promised a reset signal to fix & calls from supervisors to chat about issue but to no avail of callbacks! They are worst than @Bell_Support /@RogersHelps !
-
WillowUpkin
(@Willow55795618) reported
@Bell_LetsTalk @Bell I can’t even get Bell to fix a broken pole in front of my house so my internet can work and my kids can do homework
-
Flick 🔞
(@FatooeyFlick) reported
And are currently working on a 5th time. Don't advertise 1GB speeds if you can only provide 350 with latency spikes. And @Bell you're not better. You both have a monopoly in Canada on internet and say **** u to your customers because of it, cause where are we gunna go?
-
kundakmandaka
(@kundakmandaka) reported
@Bell_Support worst customer service
-
Chase_Easy_CND
(@ChaseEasy2) reported
@Bell_Support It’s your network, not my phone! The transmission tower power is so low my device drops to 3G, which is even slower! It’s not my device, when your signal coverage is so low, and I’m in a city of over 300,000 population!
-
Michael Giordano
(@Giordanzzz) reported
@Bell Called Bell Canada. Worst customer service. Tried to upgrade my phone plan. Was promised a plan that never materialized and was deceitfully forced into another plan I did not even agree to. Is this proper customer service? Now, they have opened a ticket to review.
-
Tessa Mack
(@TessaMa99616575) reported
@MaxTaffey @Chris13370 @Bell I will yell it from the roof tops not to deal with bell. They have caused me a bad credit rating because of their inability to follow though on their arrangement they made with me Sept 22, Oct 22, Nov 22 & finally Jan 6 23. Dominic agent #1832982. Regarding 02 393751481 lied
-
Michael Giordano
(@Giordanzzz) reported
@Bell_Support Called Bell Canada. Worst customer service. Tried to upgrade my phone plan. Was promised a plan that never materialized and was deceitfully forced into another plan I did not even agree to. Is this proper customer service? Now, they have opened a ticket to review.
-
Tessa Mack
(@TessaMa99616575) reported
@Bell ur ineptness as a company has cost me to get a collection notice from some debt collector. I have been dealing with this issue since September/22 when I canceled my service with u bcuz of this very reason. Now it seems u r punishing me for that. U r coming after me for a
-
mir❁
(@mirgstingiwhite) reported
ROGERS IS THE WORST. YO @BELL OFFER ME A DAMN DISCOUNT SO WE CAN SWITCH. PLEASE.