Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Kitchener, Toronto, Sydney, Bathurst, Uxbridge, Gatineau, London, Huntsville, Hamilton, Montréal, Charlottetown, Schreiber, Halifax and Lower Sackville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Kitchener |
TV | |
| Toronto |
Phone | |
| Sydney |
Internet | |
| Bathurst |
TV | |
| Uxbridge |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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ErieCanadien
(@ErieCanadien) reported
Does @CHCHNews have any consumer nightmare stories or investigative reporters who would be interested my current nightmare with @Bell screwing up my 80 year old fathers account? I’ve spent 3 days over 9 hours on phone calls and 17 Bell employees/managers! They hang up on me!
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Jay
(@Janimator0) reported
@Bell I feel it's important to teach the sales team between Megabyte(MB) and Megabit(Mb). Just got off phone with Sales insisting I'm getting 500 Megabytes/s (not bits). This was my the official verbal confirmation for my plan. Otherwise excited to trying out your service! :)
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DV 🍁
(@Just4Fun_DV) reported
@Bell_Support where can I watch the Ducks vs Wild game? It's not working with Center Ice right now
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Veronica Martinez
(@samsaragx) reported
@Bell_Support @Hazelxo6 There is an outage at Jane and Finch (Toronto) it has been a whole day, I called in the morning and I was told there was an outage. I can see the Bell truck here too. Can we at least get the extra data we get when this happens?
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Veronica Martinez
(@samsaragx) reported
@Bell_Support Do you know when the outage at Jane and Finch (Toronto) will be resolved? It has been a whole day and the Bell truck is still outside now even at night. We haven't even gotten the usual extra data we get from Bell mobility when this happens :/
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Gary
(@Nerd2dotO) reported
@Bell_Support So after spending time on phone was told that Bell scheduled a maintenance, really? A maintenance on a Friday mid-day, but good news followed, service would up and running by 3pm. Now 3:50 and still not up, called again, now it’s a problem in our area, no longer a maintenance?
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Typical Dad
(@TypicalDad71) reported
Another thunder storm, and my $300 mth Bell Fibe / Internet by @bell is out again. They know there is a damaged cable in the mix, but are too busy laying fibre in new developments to fix existing infrastructure. Come on @SpaceXStarlink - get me my dish!
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comingtogetya
(@nosaferefuge) reported
@Raptors @Bell What? Ownership finally left the building never to be seen or heard from again?
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Tim Griffin
(@MoosecalacTim) reported
Dear @ShawDirect How is it that I have spent over 5 hours dealing with your customer and technical service people trying to purchase #NHLCentreIce2021 and still don't have it (although I have been already billed for it). @bell service wasn't nearly as bad as this. #Complicated
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E-Comm 9-1-1
(@EComm911_info) reported
.@Bell_Support advising of potential national impacts to text messaging services. For Text with 9-1-1 users, please call 9-1-1 from a landline and do not hang up, if possible, should you be unable to send text messages during this period. Thank you. #911BC
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Tom Auger
(@tna0066) reported
Why is @Bell phones so damn slow these past couple of days?? I'm at the point where if I heard my phone chime a dial up sound it wouldn't surprise me at all #bellphones #dialup
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Rude
(@WilcoMcG) reported
@armchairqbguy @Bell @TELUS I switched to Telus too, didn't have to sign a contract either as long as I used my own device. We'll see how it goes. If it's garbage or they increase rates I can just jump ship again.
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Gary
(@Nerd2dotO) reported
@Bell_Support internet service has been down since 10:30 this morning in our area, is there an outage?
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WAVEAJ
(@waveAJ) reported
@HenryTheBlasian @Bell_Support Same issue with mine lol
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Paula
(@1xEdwards) reported
@Bell @Bell_Support held phone in hand since 2 waiting for #Dr call that I never got once again to you thanks to you. Not a ring nor voicemail that notified. So sick of yr useless company you’ve become. #Epileptic ps. No Dr, nurse, police in this area 20 min fr tower lol
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Derek Mills
(@TheAdMan709) reported
Hey @bell let’s talk About service
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R Nage
(@armchairqbguy) reported
@WilcoMcG So interesting. I ditched Bell 3 yrs ago. With new phone I purchased outright, I would be using more data. Bell refused my request for more data without charging me a lot more. I called Telus. Offered me a fantastic plan. Great company, great service. @Bell @TELUS
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Dan Ilika
(@HuevosDancheros) reported
@iSITcanadian @Bell I’m not much of a Bell fan in general, but I must say that paperless billing is the only part of my service that’s done well!
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Jennifer
(@Holdensmum) reported
@Bell_Support Cool fact. Now it's not maintenance...it's an OUTAGE and service MAY be back up by tomorrow at 11am. More than 24 hrs after it went down. Well done @Bell @Bell_Support
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Thunder-Shoes
(@shoes_thunder) reported
@Bell_Support What in the absolute **** happened to my internet service yesterday? It was down all day and I demand to k ow why. (Toronto, On) If you don't want to tell me, I'll be happy to call and yell at someone personally.
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Thunder-Shoes
(@shoes_thunder) reported
@Bell_Support Bullshit. Jane and Finch was down ALL day yesterday. What happened? Care to explain?
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Brett
(@AntiMarketingTO) reported
@Bell it’s amazingly sad how the difference in service is for existing customers vs customers you’re trying to lure back. Bell Mobility screwing up twice may cost you other products.
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Mark Childs
(@MarkInspired) reported
@Bell_Support M5M needs internet connectivity fix! Service issues now past 36hrs #notgoodenough
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Jennifer
(@Holdensmum) reported
Fantastic @bell. Didn't want internet to be functioning today anyway. Not like I had a **** pile of important work to get done. Word is you planned maintenance on the system during a high usage time. HELLO...lots of people still working from home. Couldn't be done off-peak?
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Kycayman
(@Kycayman101) reported
@Bell_Support @Hazelxo6 Ate you feeling alright. We called Bell and they said a tower is down. Don't lie. Get your crap together.
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Of moose and men
(@mooseandmen) reported
@Bell_Support Spent HOURS on the phone with Bell support. You techs replaced all my equipment. The problem is Bell deciding to oversubscribe this tower beyond its own 80% limit. The tower is embargoed with no plans to upgrade or add a new tower. Still taking my money though!
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Hazel xo
(@Hazelxo6) reported
@Bell_Support there has been an outage across Toronto for over an hour now. Is it possible to update when this will be resolved?
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🐐
(@MessiVisionn) reported
@HenryTheBlasian @Bell_Support cuz bell is ****
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Bri
(@NotEvenDeo) reported
@Bell_Support @HenryTheBlasian don’t fix it
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Justin Pitcher
(@justinpitcher) reported
@Nerd2dotO @Bell_Support Been out for me since ~9AM. Virtual diagnostic tool said there was an outage. No longer says there is but it’s still down.