Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (18%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Halifax, Ottawa, Timberlea, Toronto, Charlottetown, Moncton, Dieppe, Sydney, Corner Brook, Dartmouth, Montréal, North York, Burlington, Castle Gardens and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
TV | |
| Ottawa |
TV | |
| Timberlea |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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SVR Maple
(@SVR_Maple) reported
@DOR_Canunu @Bell If only Bell didn't have a monopoly on internet service in Canada we would have higher speeds 😥
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EMO LEBLANC ©® 🇺🇸 RECORDING ARTIST 🇨🇦
(@CountryMusicEmo) reported
@AbdullaMalik @Bell Free is the only acceptable answer. @Bell rips Canadians off on a regular basis. That is what happens when people are so addicted and stupid !
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@sallycthomas
(@sallycthomas1) reported
@Bell_Support My service is costing me FAR too much money for the level I'm receiving! I am consistently (EVERY call) getting bounced out of Zoom calls! Arranging for a change!
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needs
(@needss10) reported
Tried to get bell app to work on AppleTV. Said it would only work with bell internet which isn’t avail in sk. Spoke to 14 different people @bell over 2 hours before the call finally disconnected without clarification. The worst customer service. #tiedselling
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The Quiet One
(@ByTheBoundary) reported
@Bell @Bell_Support FYI: No Junk folder on iOS mail app so used Safari bell-net mail returning invalid login again from Safari on iPad Mini 2 with iOS 12.4.9 but problem not due to invalid user id or password cookies enabled: yes content blocker: no private browsing: no VPN: no
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NinjaYT
(@igNinjaYT) reported
@Bell_Support Very Bad customer service by Bell support and Bell mobility. Been waiting for an more than hour twice. But Agent picked an call greeted and once after hearing our query disconnected the call. Preordering with Bell is a bad experience as everyone said.
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Chris Moreira
(@chris_moreira20) reported
@Bell_Support almost 200 dollars a month and can't even watch something on demand cause it skips and buffers like it's enjoying it..what kind of crap is this in 2020
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Michie Mee
(@MeeMichie) reported
Lmfaoooooo everyone @Bell is a damn supervisor yet I can't talk to one. Y'all super lame my goodness.
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Kyle Haggar
(@KyleHaggar3) reported
@Bell_Support daughter dropped my phone it’s cracked asked bell if they could help my device balance they offered me $250 credit but when I said I wanted to do the upgrade in store suddenly they couldn’t give me any credit I said Rogers would give $350 to switch guy said sorry
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⁷⁷⁷
(@jministe) reported
your wifi sucks *** i hate you so much @Bell_Support
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Raspoutine Ⓥ
(@Amdukias) reported
**** @Bell worst product in Canada is Bell Internet. Paying for 6 mbps, never see over 2, and this morning at a whopping 0.15mbps, I cannot wait until @SpaceXStarlink is available here, going to trim the useless fat that is Bell, that day!!!!!
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humanitaires
(@Humanitaires) reported
@CasparHaydar @Bell The took advantage of me also and instead of fixing the issue they force me to waste my time. The only thing they didnt plan for is that I will.
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Blue
(@Cofe6370) reported
@MeeMichie @Bell Customer service 🗑
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Eric Harvey
(@hrvdawg71) reported
@Bell Get your act together Bell! People are mad that our phones are not in yet! I am assuming in time for Christmas 2020 or hopefully in 2021! One beyond ticked customer!!
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Infinity
(@Infinit29907419) reported
@Bell_Support who do I get in touch with a Bell Case Management Team? As the customer support via phone is extremely backwards.
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Hannah Roth
(@hannahcroth) reported
After being on hold for 1 hr and 48 min I was told they were experiencing problems and got cut off. Customer service at its finest. @Bell
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Chico Rodrigues
(@halfcreamtim) reported
@Bell Over 45 minutes on hold for an agent. Unreal. Service gone right out the window
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Viaa
(@novierb) reported
Lewisa @Bell_Support @Bell should be given and increase in Salary and the other including Red and a few other agents should be remove from the Escalation team. Poor Service.
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humanitaires
(@Humanitaires) reported
@CasparHaydar @Bell I use to tell people around me they were good. Damn do I feel ***** now...
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Chico Rodrigues
(@halfcreamtim) reported
@Bell almost 1 hour on hold. Will be switching service very soon. Already at the point where same rod steward song being played again. Unreal
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Viaa
(@novierb) reported
@Bell_Support your escalation agent called “Red” has extremely poor. If persons like her is what you have as agent I can guarantee you will have more customers leaving bell.
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Caspar Haydar
(@CasparHaydar) reported
@bell is the shadiest provider out there. There service sucks, there product sub par. NOTHING But thieves. @SCUM #SCAMMERS #Colonizerscum
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Kimberly Hill
(@kahill22) reported
@sharonhoyes @Bell It's all the big telecommunications companies! I have to call my provider and negotiate at least once a year. Very poor business model.
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Chico Rodrigues
(@halfcreamtim) reported
@Bell_Support If someone would answer the phone that would be a start. I can only imagine how much business you lose to other companies when your service is this slow. @RogersWireless here I come
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Michie Mee
(@MeeMichie) reported
@Bell_Support why is your service so trash and why are your customer representatives so rude???
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humanitaires
(@Humanitaires) reported
@ronnie0329 @Bell_Support it's not the exception, it's a pattern. Bell just don't care about clients if not my issue would be solved since 1 month at least. I guess they don't have enough work...
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thevillagequire
(@thevillagequire) reported
@Bell Hey Bell! So, what would you do? My internet is not working at my store and there is no answer where you are AND your mail box is full! Love this part of Bell.
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Sharon Hoyes
(@sharonhoyes) reported
@kahill22 @Bell I spend an hour with @Bell Saturday trying to get my parent's bill down. No luck. Runaround.
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Keff Korvos
(@KeffKorvos) reported
@Bell Oh, also a company that doesn't try to **** with the internet by going to whine at the CRTC
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Viaa
(@novierb) reported
@Bell Your escalation agent called “Red” has very poor customer service. I persons like her are responsible for solving customers issues, I can guarantee you customers will be leaving.