1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Halifax, Kitchener, Windsor, London, Ottawa, Milton, Montréal, Mississauga, Chatham, Saint-Antonin, Truro, Halifax County, Guelph, and Cambridge.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Halifax Wi-fi 4 hours ago
Kitchener Wi-fi 4 hours ago
Windsor Phone 12 hours ago
Toronto Internet 14 hours ago
London Phone 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • RichFriars
    R I C H (@RichFriars) reported

    Trying to get @Bell to service my area but they don’t seem to be interested.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell Ok Game 5 tomorrow will you have the problem solved ?

  • pye_jimmy
    Jimmy-Pye-Guy (@pye_jimmy) reported

    @vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...

  • TonyP187
    TonyyyP👽 (@TonyP187) reported

    @Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell

  • missesja33
    L (@missesja33) reported

    @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

  • DouglasJMark
    Douglas Mark (@DouglasJMark) reported

    Called Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.

  • Rae8465
    RaeofSunshine☀️ (@Rae8465) reported

    @Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF

  • DBrennanCYW
    David Brennan (@DBrennanCYW) reported

    @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

  • mike00617140414
    Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported

    @CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

  • axelsimonise
    Axel (@axelsimonise) reported

    4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing

  • vandewallefarm
    David Vandewalle (@vandewallefarm) reported

    Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

  • RyemanCanada
    Rye man (@RyemanCanada) reported

    @Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • BradKrassi87390
    Brad Krassilowsky (@BradKrassi87390) reported

    @vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them

  • stonxdagoat
    MR STONX (@stonxdagoat) reported

    Yo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.

  • noidlegovnomore
    Fuddle Duddle (@noidlegovnomore) reported

    @Bell No. Just fix the problem. @BellMediaPR

  • bigleafkev
    Mr.B (@bigleafkev) reported

    @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

  • phathandomar
    Phathandomar (@phathandomar) reported

    @minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • serwansb
    Serwan🚀 (@serwansb) reported

    @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

  • TDK_Knight
    1ajs (@TDK_Knight) reported

    hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

  • CatharineYogi
    Catharine (@CatharineYogi) reported

    @tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • pye_jimmy
    Jimmy-Pye-Guy (@pye_jimmy) reported

    @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

  • son_dean
    EyeNeedDoze (@son_dean) reported

    @bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.

  • Iamvotingyes
    WeTheNorth (@Iamvotingyes) reported

    @duhan_muni11827 @Raptors @Bell Get that garbage (ai automotive response) outta here