Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (22%)
- TV (13%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, Ottawa, Winnipeg, Sydney, Mississauga, Truro, Kelowna, Sherbrooke, Cambridge, Calgary, Corner Brook, Edmonton, London, and Moncton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 3 hours ago |
|
Montréal
|
Internet | 4 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Ottawa
|
Wi-fi | 7 hours ago |
|
Toronto
|
Phone | 17 hours ago |
|
Toronto
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reportedI’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!
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Cancel the parade (@andrewhyk) reported@Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.
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Leo (@Leo71106092) reported@TheSpec she also has a medical alert service that isn’t working either with this outage. How many are in the same situation? One fall and we’re in big trouble. @Bell and @Bell_Support have been completely useless. Lying every other day when it will be repaired.
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Verna Scott... (@VernaSc46519779) reportedWe were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.
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JustJo 🦋🇨🇦✌️ (@ne2swJo) reported@Bell I will contact Bell directly even though I do not expect the issue to be resolved after hours on the phone. As usual. Golden Horseshoe drivers beware. Drive within 2 hours of the US border, expect roaming charges. #BellSucks
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Yasser (@yassal83) reported@Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business
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Shaunice🇧🇧🇨🇦 (@neece_neece) reportedSo now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!
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lexisnexis (@babsy1234) reported@Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department
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Andy Potter (@aap53) reported@soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.
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Elijah (@Elijahforce) reported@Highteaspeaks @Bell Which network
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Yessevel Rodriguez (@Yessie1914) reported@Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
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dearappauthors (@dearappauthors) reported@bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?
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Sam Pitaro (@sammypits) reported@Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.
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Jordy Gold (@JordyGold) reported@Bell @Bell_Support I'm furious. You ripped us off for yrs. Service much slower than promised. Internet stopped working. Netflix stopped working. TV stopped working. Competition offered us a massive permanent discount. Bell's response: save $15/month & hung up on me. What a joke
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Steph (@Stephy_72) reported@RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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Funkins Designs (@FunkinsDesigns) reportedHey @Bell / @Bell_Support, is there a problem in the Woodstock, Ontario area with FibeTV? My folks seem to be having issues and no amount of restarts of the home Hub or Receivers seem to make a difference. Unable To Load The Guide (1014).
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Reid (@MagicWeedBus) reported@Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.
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Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
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Tina (@ProphecyQueen) reported@Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.
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Steven Strandberg (@TheCanNobody) reported@Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this
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Exiled (@ExiledRLL) reported@sebdot @Bell @FANEXPOCANADA anyone down?
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Hightea🍁 (@Highteaspeaks) reported@zidalama @Bell Not bad actually
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Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported@Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates
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fedupnewfie (@bluewhaler20191) reported@Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported@Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒
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jamieks (@jamiekseymour) reported@Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!