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Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Dartmouth, London, Greater Sudbury, Barrie, Toronto, Mississauga, Montréal, Oakville, Scarborough, Moncton, Dawson Creek, Calgary, Grande Prairie, Châteauguay, and Repentigny.

CityProblem TypeReport Time
Dartmouth Phone 57 minutes ago
London Phone 2 hours ago
Greater Sudbury Phone 6 hours ago
Barrie TV 7 hours ago
Toronto Wi-fi 8 hours ago
Toronto E-mail 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • pavlevuj
    slav papi (@pavlevuj) reported

    @Bell i dislike your company & wish you bad things

  • christysonldn
    Chris Tyson (@christysonldn) reported

    @RogersHelps disappointed I now have to wait 24-48 hours to speak with a team leader to try and continue negotiating my loyalty discounts after almost a 2 hour online chat...do better or lose my business...I have @Bell on standby in my DM's ready to help me.

  • danafinancegal
    Dana Hicks (@danafinancegal) reported

    @Bell called 5 times this week to talk to customer care about the 1000$ fees you are charging me for receivers I own. Can someone call me back?

  • nessie318
    Megito (@nessie318) reported

    Hey, @Bell and @TSN_Sports why can't I watch tonight's @TorontoFC game on TV tonight? It's the home opener!!! I shouldn't have to pay for a streaming service to watch it, when I'm already paying for cable! 🤬🤬

  • Magnet_Valo
    Magnet.val (@Magnet_Valo) reported

    @bell the way you treat your customers, you really deserve to go bankrupt

  • Magnet_Valo
    Magnet.val (@Magnet_Valo) reported

    @Bell_Support I called 7 different times, all that to be transfer over and over to different departements that nobody can help me. You need to get your customer service up a noch, this is not acceptable.

  • scattycrew
    70ov (@scattycrew) reported

    @Bell is bell down right now?

  • JohnHaleCrimLaw
    John Hale (@JohnHaleCrimLaw) reported

    Dear @Bell. I called you because you made a mistake on my mobile account. All I want to do is fix the mistake. I didn’t call to arrange a new business line or a home phone or satellite TV. I shouldn’t have to spend an hour (so far) on the phone to correct YOUR mistake.

  • WeAreNotUrKind
    ℓιη∂ѕαу αρρℓєgαтн ™ 🍎 (@WeAreNotUrKind) reported

    @MRAARONTRUTH @Bell I was on for one month then went back to Cogeco. Have had no problems with them and the speed is amazing.

  • skinnybeeman
    David Pind (@skinnybeeman) reported

    @Bell_Support had bell tech out yesterday to fix our satellite tv. Understand there is a system issue with software and that is why we are not getting all of our channels. Not getting support from bell phone centre. Do you have any idea when this issue will be resolved.

  • MissRockets
    ♡*:.𝓂𝒾𝓈𝓈 𝓡𝓸𝓬𝓴𝓮𝓽𝓼࿓...♡★ (@MissRockets) reported

    @Bell_Support I have a few things to fix up 😎 Im keeping everything else

  • BattleOtheBards
    Darren M (@BattleOtheBards) reported

    @Bell So nice to be able to get a 5G network on the entire Metro in Montréal but in my home city of Toronto on the @TTChelps NOPE.

  • stoyks9
    Scott Stoyko (@stoyks9) reported

    @Bell_Support Terrible experience so far.

  • dwightbry11
    DB (@dwightbry11) reported

    @Bell_Support Yep we did all that still not working

  • SimbaThaKingg
    Brandon Reid (@SimbaThaKingg) reported

    @Bell Anyone who complains, y’all don’t understand internet. It’s comes down to how many people are on your internet, your location also if you keep up with your internet (resetting it, resetting the ip address, etc)

  • mitalpatel9012
    Haha (@mitalpatel9012) reported

    @Bell 5) @Bell_Support if you reading this; you need to understand what your cx are going through. We dont have internet since last 2 days and your rep is giving me credit of 2$ what a joke. I am not interested but fix your ****

  • JohnHaleCrimLaw
    John Hale (@JohnHaleCrimLaw) reported

    @Bell_Support Okay I’ll try that. I’m at 1:15 and getting absolutely nowhere. I’m about to be put through to a second level of support, but the agent has to explain the situation to that person. If this doesn’t work I’ll DM but I’d rather talk to somebody.

  • AnjBigHairCo
    Anjana Mistry (@AnjBigHairCo) reported

    @KatGrrrrrl @Bell_Support This was the work of 2 technicians on March 8 on Day 2 of a service call. They didn't provide other solutions either, was not impressed.

  • lfwaterloo
    Gabriel Almada ⚽️ (@lfwaterloo) reported

    I haven’t had internet at home for over 36 hours now. I spent about two hours with @Bell support last night and went to their store today, no answers. There is definitely an outage in the are, because many neighbours complained, but if you check with them all is perfect (1/2)

  • mitalpatel9012
    Haha (@mitalpatel9012) reported

    @Bell 4) What kind of network you guys have. Even the day the tech who install the internet; I guess he dint install properly. It took another 4 technicians visit to finially make it work. So many days we have to be home for your technicians to come and fix. Not good

  • MsMeeeKa
    Charmaine Villa (@MsMeeeKa) reported

    Is it just us or Bell is having some issue??? @Bell

  • zaibthoughts
    Jahanzaib (@zaibthoughts) reported

    It's ridiculous the outage @Bell in Ajax Ontario, no clear eta. The contact center doesn't even know if there is a technician sent to fix the cable. Great work. Next time, maybe think twice before critizing your competitors.

  • christysonldn
    Chris Tyson (@christysonldn) reported

    @RogersHelps it is not going well with a chat agent...they tell me they cannot renew my loyalty discounts and want me to upgrade to things I dont want ...get ready to say good bye to a 25 year customer with multiple products to @Bell

  • Voyageurfred
    Frederic **** (@Voyageurfred) reported

    @JohnHaleCrimLaw @Bell I dropped Bell years ago because the customer service was miserable. Had the same issue with a bill too.

  • HeatherClark11
    Heather Clark (@HeatherClark11) reported

    @Bell_Support is there an internet outage in maple your not reporting?

  • crafty_caro
    caro_ottawa (@crafty_caro) reported

    @Bell We never had lag until we switched to Fibe. It’s especially annoying when we use the Crave app. The app crashes and the PVR remote is annoying because it’s oddly shaped and gets lost easily. Frequent irritations since changing to Fibe. The price was right, but service meh.

  • PhoenixGolf55
    Jeff S. (@PhoenixGolf55) reported

    @Raptors @Bell Biggest problem for Raptors this season has been their inability to close out wins late in the 4th. The guys given the most opportunity has failed miserably (Siakam & FVV). FVV& Siakam miss too much in the crunch time. Trent, Barnes & OG are better options for those situations.

  • dwightbry11
    DB (@dwightbry11) reported

    @Bell_Support what's up with Satellite TV service in Ontario?

  • rodeoblue
    rodeoblue (@rodeoblue) reported

    @Bell_Support several times a week my @Bell Fibe Internet connection drops or slows down drastically around 8-10pm ET for 5+ minutes, sometimes longer. It's happened every Sunday at 9:30pm like clockwork. I've replaced my Gigahub modem and it's still happening. Local infra issue?

  • WeAreNotUrKind
    ℓιη∂ѕαу αρρℓєgαтн ™ 🍎 (@WeAreNotUrKind) reported

    @Bell The worst internet I’ve ever had in my life was the 1 month I had Bell. Had the router replaced twice and it was still not working or just barely. Paid for 1GB speed and at most was getting 12MB when it did work. Was awful. Just garbage.