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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 27% Phone (27%)
  • 9% Wi-fi (9%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Windsor, Athens, Toronto county, Winnipeg, Markham, Ottawa, Scarborough, Kensington, Montréal, Mississauga, Toronto, Halifax, Fredericton, St. John's, and Guelph.

CityProblem TypeReport Time
Windsor TV 4 hours ago
Athens Internet 5 hours ago
Toronto county Internet 5 hours ago
Winnipeg Internet 8 hours ago
Markham Internet 12 hours ago
Ottawa Wi-fi 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Frogger2175
    Baseballcanadiangal (@Frogger2175) reported

    @Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers

  • Tanner_Thomas95
    Tanner Thomas (@Tanner_Thomas95) reported

    @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

  • Gurd19711
    Gurd1971 (@Gurd19711) reported

    @Bell_Support internet is down in Streetville/Mississauga area, is there a timeline?

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Everytime I’ve asked they hang up.

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

  • Verove242
    Alexo (@Verove242) reported

    @Bell_Support I tried but we still have the same issue why?

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢

  • NarendraS16
    Naren (@NarendraS16) reported

    @Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.

  • ironsightforge
    Noa (@ironsightforge) reported

    @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

  • jtersigni
    JayT (@jtersigni) reported

    @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

  • Jmackwins
    Joey Mack (@Jmackwins) reported

    caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳

  • CuberPowel
    Powel Cuber (@CuberPowel) reported

    @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

  • MalusarePranay
    Pranay Malusare (@MalusarePranay) reported

    @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @yourrightmedia1 @Bell_Support Good to know! What is going on with these Internet service outage these days? And we only have Rogers and Bell to choose from? It sucks!!

  • ShaneBelter
    Shane Belter (@ShaneBelter) reported

    @Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.

  • Cat4714
    Laura A (@Cat4714) reported

    @Martyupnorth My cell phone company did the same. "To increase service bla bla bla". Currently looking for a new provider. @Bell

  • nero648
    Nero (@nero648) reported

    @Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.

  • Charles65350398
    🇨🇦Canada United (@Charles65350398) reported

    @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

  • HueyTheFrenchie
    Mike Moore (@HueyTheFrenchie) reported

    @mobinfiltrator @Bell The best choice I ever made was not having my tv/internet from the same provider as my cell. This way if one of them goes down I’m still good.

  • Bassn103456
    Darin (@Bassn103456) reported

    @cdn_karma @Bell one more down but elbows up

  • MuldoonBill
    bill muldoon (@MuldoonBill) reported

    @ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

  • bigpinuslinus
    theo (@bigpinuslinus) reported

    @Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

  • callherzyzy
    zyla (@callherzyzy) reported

    @namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh

  • KLuvver
    KookieLuvver (@KLuvver) reported

    @Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!

  • WeScOtT17
    WeScOtT17 (@WeScOtT17) reported

    @cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!