Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (27%)
• TV (11%)
• Wi-fi (8%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Severn, Halifax, Ottawa, St. Thomas, Toronto, Kitchener, Windsor, London, Milton, Montréal, Chatham, Saint-Antonin, Truro, and Halifax County.

City	Problem Type	Report Time
Mississauga	Internet	18 hours ago
Severn	Phone	1 day ago
Halifax	Internet	2 days ago
Ottawa	Internet	2 days ago
St. Thomas	Internet	2 days ago
Toronto	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  feed. (@FMore906) reported 3 minutes ago

  @sebdot @Bell @FANEXPOCANADA anybody down to run this

• 
  king of shadows (@Zish22) reported 6 minutes ago

  @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

• 
  David Brennan (@DBrennanCYW) reported 8 minutes ago

  @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

• 
  anna b (@Bananrama2) reported 11 minutes ago

  @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

• 
  jim saul 🇨🇦🌽🐓 (@SflJim) reported 13 minutes ago

  @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

• 
  Noa (@ironsightforge) reported 16 minutes ago

  @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

• 
  Brian Tobin (@brianpjtobin) reported 19 minutes ago

  So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

• 
  Linda (@Violet_71) reported 22 minutes ago

  Hey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail

• 
  Nikita Mehra (@NikitaM72629789) reported 22 minutes ago

  @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

• 
  Christopher Butt (@gotnewf2291) reported 23 minutes ago

  @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

• 
  Denise Gomes (@sweety82) reported 23 minutes ago

  @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

• 
  John L. (@lowe17RN) reported 23 minutes ago

  @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

• 
  Bruno Corrêa (@bcorrea10) reported 24 minutes ago

  Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

• 
  pinknic63 (@pinknic63) reported 25 minutes ago

  @Bell_Support, My internet has been out since Friday 3 p.m. Called Tech Support several times. Exchanged modem, and tech repair appointment set up on Friday afternoon. Friday evening tech repair was cancelled by text indicating area outage. It's Sunday. No area outage reported.

• 
  Jimmy-Pye-Guy (@pye_jimmy) reported 27 minutes ago

  @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

• 
  James Rubec (@JamesRRubec) reported 29 minutes ago

  Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

• 
  Pixel (@dizzylazypixel) reported 29 minutes ago

  @Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!

• 
  Trevor Cox (@Trevordovsky) reported 31 minutes ago

  @Bell here we are again. Your customer support STILL sucks. You still owe me money.

• 
  Infinitus Capital (@InfinitusCap) reported 39 minutes ago

  @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???

• 
  PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported 42 minutes ago

  @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

• 
  Therese (@theresemacdona6) reported 45 minutes ago

  @Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.

• 
  Big Guy B (@BigGuyB84) reported 45 minutes ago

  @MelissaLantsman @Bell what is this trash? Get your **** together

• 
  Sir Meme (@SirMemee) reported 45 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  agoulet (@agoulet81) reported 46 minutes ago

  @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

• 
  Axel (@axelsimonise) reported 48 minutes ago

  @Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 48 minutes ago

  @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 54 minutes ago

  Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

• 
  Always Freija. (@vanderhague) reported 58 minutes ago

  @Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.

• 
  James MacDonald (@jimmymac6685) reported 59 minutes ago

  @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

• 
  Dnash (@nash_qureshi) reported 59 minutes ago

  @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻