Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Les Cèdres, Toronto, Kitchener, Fredericton, Terrebonne, Edmonton, Glen Williams, Simcoe, Montréal, Vaudreuil-Dorion, Ottawa, Middleton, Smiths Falls, Paradise and Castle Gardens.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Kitt
(@__NoSwagg) reported
@Bell_Support is there an internet outage for postal code M4B
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Caitlin Gorman
(@caitlingorman21) reported
Hey @Bell what the hell is up with your customer service department today?!!! 7 different times speaking to people who don't know what the hell their doing, to get service turned back on when the bill was paid!! 22 minutes on hold and growing! 😡🤬
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hassan abdelwahab
(@haab84) reported
@Bell_Support I was expecting at least to get a fair service. While selling me your service you guys were great. After sale service is very poor and my issue is not solved. This is unfortunate and unprofessional
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GEKI
(@Kxgeki) reported
@Bell_Support is there an outage in Toronto M6K I’m just trying to play League and vibe on discord but can’t… ping jumps to 100+ from 30… and Internet just cuts out randomly… yes I’ve restarted my router all the lights are blue (good) and no red lights :/
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Emma G.
(@EKBG_26) reported
@Bell finally cancelling my ****** service with you. Sponsoring animal cruelty at the stampede, last straw.
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ProfKendie
(@KendieProf) reported
@Bell_Aliant @Bell Why do you only authorize 4/10 stations associated with Global? I'd like to watch Showcase and [AS] on my mobile device. They are part of my channel pack but you block mobile app access? Getting to the point where I'm ditching your service for StackTV
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danstry
(@danstryy) reported
@KingCreates @Bell having problems with my internet
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Omair K.
(@omairly) reported
@Bell_Support is there any outage in Toronto M6R area? I have no internet, I cant do my job without it. All Tech support asked me to do was to make sure my cables were plugged in and told me to power cycle for 30 minutes. i cant wait xxx days for a replacement modem...
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Justin
(@JustinJsmilburn) reported
@Bell_Support Hopefully will be resolved later this week. As of now still no service. Expecting tech’s Thursday morning.
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Deepak bhandari
(@Deepak713Deepak) reported
@Bell_Support Hi there, I am not using my phone number since march 2021 and i want to pay off the rest of the device balance and want to discontinue the services. Because I’m stuck in India and I’m paying $150 per month for no reason Kindly help me out. Thanks.
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(((Michael '@jack & @biz love Nazi $' Cozens)))
(@michaelcozens) reported
@Bell @AurelieRivard Let's talk more about your monopolistic practices, sky - high prices, and terrible service.
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Caroline
(@northernck) reported
@davidhindsmith @Bell_Support @TekSavvyBuzz I’ve been thinking of switching over. I negotiate pricing with Bell on all our services - 2-3 months later, pricing starts to rise. Never had this issue with Cogeco. It’s time to do some shopping
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Yanti
(@yantifnn) reported
@FaneFN @Bell i need to switch to bell so bad
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b a r f.
(@BarfSimpson6) reported
Ayo @bell if my wifi is still **** in 5 min I’m calling Rogers
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Andy Petersen
(@mapetersen) reported
@Bell_Support In the past THREE hours I have talked/chatted with TWELVE @Bell representatives to get an answer to the snafu in my billing. Still no answer. Each said "I wish I could help", each thanked me for my patience. (No. 10 assured me she'd be the last person I spoke to.)
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Emma G.
(@EKBG_26) reported
@Bell your service is pretty bad but now that you are sponsoring animal abuse I am definitely cancelling.
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Deepak bhandari
(@Deepak713Deepak) reported
@Bell hi there, I am not using my phone number since march 2021 and i want to oay off the rest of the device balance and want to discontinue the services. Because I’m stuck in India and I’m paying $150 per month fir no reason Kindly help me out. Thanks.
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Casey Wagner
(@WolfAndWyrm) reported
Hi @Bell_Support :) At our location it says that the highest speed package is 25 mbps. But after we got it, the second and third months it ran at 200 mbps. (That was awesome, btw) But then it went back down to 25. 🥲 Did we just have access to the whole community speed then?
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curtoneil
(@curtoneil) reported
@Bell_Support hello. Chatted in last night with tech support due to no service. They transferred me to Tier 2 where no one picked up after quite some time. Hoping to get this issue solved without starting square one.
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Paul Smith
(@networkdawg) reported
@Bell_Support how come I can not view my home phone service in mybell portal? It was installed on the 15th, and still nothing. I need caller ID back on this line as the unknown caller is annoying.
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FMFan
(@FMFan9) reported
@Bell_Support Worst customer service ever. call your support line, none of them know what a mac address is. we have replaced our digital box 4 times now & now a possible 5 times like what more do we have to do to get a working box, cant get execs to call us back what **** service
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Stevie penno
(@steviepenno) reported
@Bell your service seriously has been crap for a few months wth is going on
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Shantanu Gupta
(@shantanugupta) reported
@Bell hey, what plans do you have for a customer looking to port out of @ShawInfo?
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Josie Milanetti
(@MilanettiJosie) reported
@Bell why would it take up to 48 hours to have someone come out to check out what the problem is with your phone line or to make an appt? Really? 48 hours to have someone call me to make an appt? Incredible.
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Jotty
(@jotty111) reported
@Bell @Bell_Support I called bell Canada 3 times today, each time it was someone based off in Philippines ! Need someone who understands the issues I am having with internet local !
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David Neale
(@nealer23) reported
@Bell Hi, need some help. Two chats, a booked appointment with no callback and now three calls tonight that were dropped on the transfer re an epp account. Phone number 416 305 6866. David Neale
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Tara Corbett
(@corbett_tara) reported
@Bell How can it take 9 months for someone from Bell to trim a tree in wires at my house. After numerous calls told this morning that they won’t trim it until it affects my services. Great customer service there. Glad we don’t get much wind 🤔
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BiggshowKF
(@BiggshowKF) reported
Having to us @Bell internet to use my @Rogers phone.. That's how bad @Rogers data is. I'm using thier competitions services to use my phone.. again!
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Janice
(@JaniceMcNorgan) reported
@Bell Extremely disappointed with installation service. Aunt in LTC in Chatham has been without phone for almost 2 weeks. It is her lifeline to family! Tech very rudely refused rapid test rqd to entire when he was sent to install service Thursday. How did someone not know?
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🌱DΔ∇IDHIΠDSMITH🌞
(@davidhindsmith) reported
@northernck @Bell_Support We use @TekSavvyBuzz for the same 25/10 service, costs under $100, service is stellar.