Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (24%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Fredericton, Ottawa, Toronto, Kincardine, Sydney, Cambridge, Bouctouche, North York, Salisbury, Hampton, Grand Valley, Vancouver, Carleton Place, and Halifax.

City	Problem Type	Report Time
Montréal	Total Blackout	3 hours ago
Fredericton	Phone	5 hours ago
Ottawa	Internet	5 hours ago
Toronto	Internet	9 hours ago
Kincardine	Phone	13 hours ago
Toronto	Internet	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Howard Bailey (@howardruns) reported 7 minutes ago

  @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 11 minutes ago

  Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

• 
  Infinitus Capital (@InfinitusCap) reported 15 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  conner petrie (@connerrpetrie) reported 17 minutes ago

  @TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 20 minutes ago

  I’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 20 minutes ago

  @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

• 
  Yasser (@yassal83) reported 21 minutes ago

  @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 28 minutes ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  OK universe you're in charge (@ABhummingbird) reported 29 minutes ago

  @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

• 
  Ayokanmi (@thisjayeju) reported 30 minutes ago

  @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

• 
  Adarsh (@whois_adarsh) reported 32 minutes ago

  @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

• 
  Dave3 (@david3rd) reported 32 minutes ago

  @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

• 
  PRECIOUS (@donprecio) reported 33 minutes ago

  @Highteaspeaks @Bell Koodo is $32 after tax.any, you can link to your bank for automatic payment or pay by yourself, so you don’t owe them just don’t pay if you don’t want service.

• 
  Dowin Jiwa Shiboo (@jiwashiboo) reported 36 minutes ago

  @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

• 
  EyeNeedDoze (@son_dean) reported 38 minutes ago

  @Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.

• 
  Rick O'Connor (@ricksmsnet) reported 39 minutes ago

  @Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.

• 
  Fuddle Duddle (@noidlegovnomore) reported 39 minutes ago

  @Bell No. Just fix the problem. @BellMediaPR

• 
  Bill Wellman (@bill_dub) reported 39 minutes ago

  @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

• 
  Moses (@dynamozes) reported 41 minutes ago

  @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

• 
  Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported 41 minutes ago

  @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*

• 
  J Jonah (@FathersForSons1) reported 43 minutes ago

  @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

• 
  Prince Ade-Chameleon (@ade_chameleon12) reported 43 minutes ago

  @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 43 minutes ago

  @Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!

• 
  Scott Tod (@ChiefTod) reported 45 minutes ago

  @Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.

• 
  Brendan Fyke (@BlackHoleNorth) reported 46 minutes ago

  @Bell_Support Is there anyway to get support other than waiting for 40 mins on hold or 38 mins for a agent to reply to a chat support? Just ridiculous. I just signed up with Bell again recently. Customer service has REALLY gone downhill. Do better.

• 
  JustJo 🦋🇨🇦✌️ (@ne2swJo) reported 48 minutes ago

  Hey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!

• 
  Tina (@ProphecyQueen) reported 53 minutes ago

  @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

• 
  CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported 1 hour ago

  @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

• 
  feed. (@FMore906) reported 1 hour ago

  @sebdot @Bell @FANEXPOCANADA anybody down to run this

• 
  Linda Gadoury (@lgadoury) reported 1 hour ago

  @Bell Ok Game 5 tomorrow will you have the problem solved ?