Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 12/04/2025 05:25

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (18%)

    Phone (18%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Ottawa, Middleton, Smiths Falls, Paradise, Toronto, Castle Gardens, Wolfville, Halifax, Mississauga, Brampton, Guelph, Alliston and Bolton.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaVaudreuil-Dorion Internet
CanadaOttawa TV
CanadaMiddleton Phone
CanadaSmiths Falls Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • attardonick Nick Attardo (@attardonick) reported

    @Bell_Support I can't get help from your contact centers!! I originally subscribed for cell phone service but never received the phone! For 3 months now, I am being charged for a service that I do not have. NO ONE AT BELL CALL CENTERS IS HELPING ! PLEASE someone at BELL HELP!

  • labproblemsx2 Tasha Riley Fenton (@labproblemsx2) reported

    @Bell_Support Please push out an outage map and update restoration times for internet outage in Mississauga! Impossible to plan without it. Hydro texts me when my hydro is out. This should be easy. L5H

  • hateonmeadrianv Adrian vasconcelos (@hateonmeadrianv) reported

    @Bell_Support I've been on the phone for over 6 hours! And yet nothing is resolved of my matter what type of customer service do you guys have absolutely ridiculous

  • Guru_Singh_007 Gurpreet Singh (@Guru_Singh_007) reported

    @Bell_Support Home internet not working from last 6 hours. Replaced the modem, internet still not working. Made multiple complaints but no action so far. please help @Bell_Aliant

  • hateonmeadrianv Adrian vasconcelos (@hateonmeadrianv) reported

    @KhattraGurjap @Bell_Support I'm dealing with the same thing my order for my cell phone has miraculously been canceled after being on the phone with customer service for over 6 hours today it has felt like a revolving door

  • prdcanadian Just Me. 🇨🇦 (@prdcanadian) reported

    @Bell_Support what’s with fibe and TSN feeds for the Raptors game? Not working at all..

  • labproblemsx2 Tasha Riley Fenton (@labproblemsx2) reported

    @Bell_Support can we please get an update on internet service for L5H? School is about to start and the teacher has no internet!

  • RobotyBFB4Life Trent Higgins (@RobotyBFB4Life) reported

    @Bell_Support Yo what happened to all my sports channels?! I’m gonna miss the Stars v Kraken!!! Please fix your error bell!!!!!!!!!!!! I need my hockey!!!!

  • KhattraGurjap *** khattra (@KhattraGurjap) reported

    @Bell_Support It’s all right I donot mind for my security I know all Canadians love there neighbour hood , you guys should provide the service not advices to Canadians what they need to do please provide the services

  • NicholasSturk Nunyabusiness4230 (@NicholasSturk) reported

    @Bell_Support why is my internet down again like what exactly do I pay for anymore honestly might just get #Starlink

  • Oombyy Oomby (@Oombyy) reported

    @Bell_Support heyo, any ETA on the outage in Montreal?

  • RobotyBFB4Life Trent Higgins (@RobotyBFB4Life) reported

    @Bell @Raptors Yo what happened to all my sports channels?! I can’t watch hockey!!! I’m gonna miss the Stars at Seattle!!!!!! Please fix your error!!!!!!!!!!!!!!!!!!!

  • KhattraGurjap *** khattra (@KhattraGurjap) reported

    @Bell @Raptors Service first

  • Djodjio George L (@Djodjio) reported

    @Bell_Support outage in Laval on and off all day. Down in the morning, back in the afternoon, down again since 6:30 pm

  • KhattraGurjap *** khattra (@KhattraGurjap) reported

    @Bell_Support Please donot fool Canadians by taking orders and than saying sorry we cannot provide service students are struggling as there classes are online

  • SuNu098 Sus98000 (@SuNu098) reported

    @Bell why is your *98 not working? Busy signal.

  • lilabluestar Lilabluestar (@lilabluestar) reported

    @Bell_Support my internet has been down since 10:30am, L5B in Mississauga. I’ve lost a full day of work, when are we expected back online?

  • AstinTO Astinside Because Pandemic (@AstinTO) reported

    @talkinani @kartermaria @Bell_Support Nope. Spoke to Bell support, they say my line is good but my modem isn’t getting anything. Next tech available Thursday morning.

  • ceslyf cesly famisan (@ceslyf) reported

    @Bell I literally call every month just for you guys to fix yet another phone bill of mines that’s overcharged. When will you guys get it right? At this point I’m fed up and ready to switch providers!

  • VicMcCaffrey Victoria (@VicMcCaffrey) reported

    @Bell_Support are you even doing anything to fix these mass outages? People need to work. Are you going to start paying people’s salaries who can’t work because of your failures?

  • pjelius jelius pangawai (@pjelius) reported

    @korichards @Bell They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @Hack_Ray_ he can help you with your account.

  • Lucie3007 Lucie Dion (@Lucie3007) reported

    @bell_support From Montréal (arrondissement St-Laurent). Internet and TV down since 7:00 AM. Just chatted with Youssef from Bell. Said it’s a major outage and service will be back during the day tomorrow (Jan. 12). He didn’t specify when during the day.

  • AlanPadres Alan (@AlanPadres) reported

    @Finkclearly @Bell_Support @Bell “Just use your mobile hotspot from your phone. It’s basically the same” -tech support

  • Stassala Stacy Monaghan (@Stassala) reported

    Day two of no internet - makes an expensive day of hot spotting for work and school. @Bell @Bell_Support the level of service is really lacking.

  • Finkclearly Fink of the people🌹☮️ (@Finkclearly) reported

    just learned thru @Bell_Support that multi-billion dollar corporation @Bell has ZERO contingency plan or backup or failsafe if their main servers or connection for their internet/cable go offline. like I'm talking zero backup lol like they never even thought of if that happens 🤯

  • Finkclearly Fink of the people🌹☮️ (@Finkclearly) reported

    @Bell_Support without lying, because your technical support has told me 3 different times today... When is the Toronto local internet outage expected to be fixed? It's been over 24 hours now...

  • kartermaria Maria Anthony (@kartermaria) reported

    @AstinTO @talkinani @Bell_Support I am going on 24 hrs soon with no service. Etobicoke

  • attardonick Nick Attardo (@attardonick) reported

    @Bell I can't get any help from your contact centers!!! I originally subscribed for cell phone service but never received the phone! For 3 months now, I am being charged for a service that I do not have. NO ONE AT BELL CALL CENTERS IS HELPING ! PLEASE someone at BELL HELP!

  • Finkclearly Fink of the people🌹☮️ (@Finkclearly) reported

    @AlanPadres @Bell_Support @Bell LOL they tried this but when I said I switched phone providers a while back due to the terrible service I was getting, the response was "oh we can't help with that then" ***** I can tell

  • john_wallwork ⚾#ProudRangerFan (@john_wallwork) reported

    Hey @Bell_Support what happened to the game on channel 1537? You went for a commercial break 20 minutes ago and never went back to the game. Tell your controllers to quit making out in the control room, they hit the wrong switches.