Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ucluelet, Montréal, Toronto, Almonte, Mississauga, Winnipeg, Waterloo, Calgary, Edmonton, Bridgetown, Brampton, Kingston, Moncton, York and London.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Hands
(@Matt_Hands) reported
@bell is charging my rural small business over $218 per month for LANDLINE phone service. They told me I could get that changed to $110 per month. For. Landline. Phone. Service. @SteveClarkPC Wonder who else they're doing this to in our county? Moving to @Xplornet phone service
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Dan
(@notdan12345) reported
@Bell_Support bell fibe down for a few hours in Gatineau qc. Any word?
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sadgal peggy
(@sadgalpeggy_) reported
@Bell_Support is there an outage in liberty village????? Internet and cable not working- have restarted modem, no help, spoke w a bell support person and they are sending a technician tomorrow Afternoon, I work from home so that is not very helpful.
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Matt Hands
(@Matt_Hands) reported
@Bell_Support Absolutely not. Your representative had his chance yesterday and tried to coerce me into paying $111 per month with a 3 year contract for a basic landline phone service.
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David Leggieri
(@leggieri_david) reported
@Bell_Support Hello, I am in Milton Ontario and my Bell Fibe internet seems to be down. Is this happening to others in my area?
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Susan Lackie
(@SusanLackie_TD) reported
Come on @Bell_Aliant @Bell_Support fix my wifi once and for all. I need wifi so I can work. This “no wifi” and continued techs here and replaced modems isn’t working. 5 years ongoing problem. To my clients... I am sorry.
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Maureen McCarthy
(@MoMac630) reported
Hi @bell #BellLetsTalk Between chat and telephone its been over an hour to resolve the billing and service issues I resolved on Oct 26 but were not implemented. I'm drained. Exhausted. Frustrated. Angry. I don't trust this is resolved. I'm afraid. Please stop doing this.
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Dave
(@leftrightother) reported
@Bell_Support Getting error code 2000 as well as per your website says outage - try again later.
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Mitochondrial Lilith
(@mitolilith) reported
@Bell_Support WOW! Bell signals that they care and want to help. Really it's just more automatic prompts and them saying - "oh there is nothing I can do about this" DO NOT USE BELL UNLESS YOU WANT THEM TO KEEP AND USE YOUR PERSONAL INFORMATION EVEN IF YOU STOP USING THEM FOR OVER 5 YEARS!!!!
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Andrea K Porter
(@APorter77) reported
@Bell_Support #BeaconHill_Ottawa Internet seems to be down. Please confirm.
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JAH
(@JAHRULZ_1) reported
@Bell_Support Tbh, I don't feel that's necessary, it's a simple general check that you should look at the current channel lineup and then fix the issue. I'm surprised no one has mentioned this before
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Croggy | Memento Mori
(@Croggy1899) reported
@Bell_Support Recently my family upgraded our internet package and were met with a modem upgrade, HomeHub2000, and the internet has been cutting out at least once a day. We've tried calling Bell techs numerous times and nothing they do fixes the issue. Any suggestions?
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Etobicoke Walk-In
(@etobicokewalkin) reported
@bell Someone at bell turned off our fax line. No one can explain why. 3 days on the phone with them to get it back up. Maybe the tech will come out and fix it today.
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Sandy
(@sandydeol99) reported
@Bell_LetsTalk @Bell Super upset from your company. Customer since 4 years recently I upgraded my plan it has been nightmare since then. Everytime i call your agents tell me different story . So disappointed and regretted that i signed with your company . Inefficient agents
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Linda Blackwood
(@lindiloowho53) reported
@dawnlrogers @Bell_Support Same here. Getting frustrated with the lack of support.
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Rielle
(@riellemoore) reported
Hey! @Bell_Support can you do anything About the 10 soma calls that I have received today. Fraud calls specifically telling me that I'm going to be arrested by service Canada lol. That would be super.
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Nick Dollimount
(@nickdollimount) reported
@Bell_Support Do you support customer configurations where the Bell provided router is swapped out for a 3rd party router? Ex. if speeds dip some day, will you still check things from your side or will you force using the Bell provided router before providing support?
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Linda Blackwood
(@lindiloowho53) reported
@T_Gaur @Bell_Support Bell has still not provided an update for this system wide outage. 1:00 has come and gone. Been down since 8:45 this morning
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victoria
(@vicrosew) reported
@rogers your agents shouldn't have to resort to trash-talking your competitors either. if that's all you have, how are you the superior service? signing up with @bell was easy and their reps didn't once disparage your services. be better.
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Warrior Of Truth
(@DPocroianu) reported
After months of begging Head of HR @Bell & them going back as to who is in charge of benefits & restoring them Manulife says Bell is client & Bell says is Manulife. I am so ******* pissed that I trust these bullies would do the right thing when all they care is to **** my mind up
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ScorpiusScorpius
(@scorpiusscorpiu) reported
@JaneMoneypenny @Bell What department are you having issues with? I have some contacts at bell
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Linda Blackwood
(@lindiloowho53) reported
@jeeves5454 @Bell A lot of people having issues. No internet for us since 8:45am and no updates provided. Very poor customer service.
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Warrior Of Truth
(@DPocroianu) reported
After months of begging Head of HR @Bell & them going back as to who is in charge of benefits & restoring them Manulife says Bell is client & Bell says is Manulife. I am so ******* pissed that I trust these bullies would do the right thing when all they care is to **** my mind up
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Debiel
(@debora_bielecki) reported
@Bell_Support having travelled out of country for three weeks had roaming and cellular data turned off my device and Bell charged me for three weeks of cellular data usage. How can this be? Called Bell to have charges removed told it’s just part of my plan. Need resolution
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ManiacalTeddy
(@PNCOtwit) reported
How hard can it be for @Bell to provide an internet service that they share a country-wide monopoly of
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David Leggieri
(@leggieri_david) reported
@Bell_Support I just spoke with support and they said that there is an outage in my area and they are currently trying to fix it. They estimated it will be fixed by this afternoon. Thanks!
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victoria
(@vicrosew) reported
@rogers your agents shouldn't have to resort to trash-talking your competitors either. if that's all you have, how are you the superior service? signing up with @bell was easy and their reps didn't once disparage your services. be better. #rogers
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Brad
(@Brad61114408) reported
@Bell you should be ashamed of yourself. Not helping people with their service bills through these hard times.
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Dian Pink🍁
(@DianPink2) reported
@franticmonkey @Bell @Rogers Bell sucks too
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Mitochondrial Lilith
(@mitolilith) reported
@Bell_Support So I DM'd and you asked about my problem said you'd transfer me to Bell Mobility team for assistance & completely disappeared despite numerous messages asking when i would be connected to Bell Mobility Team? Great way to prove your atrocious customer service time and time again!