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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 27% Phone (27%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Bradford West Gwillimbury, Kitchener, Brampton, Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, and Ottawa.

CityProblem TypeReport Time
Bradford West Gwillimbury Phone 14 hours ago
Kitchener Wi-fi 15 hours ago
Brampton Internet 1 day ago
Toronto Internet 1 day ago
Toronto E-mail 2 days ago
Toronto Wi-fi 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • illin33
    ildi (@illin33) reported

    Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!

  • UrBoutToLose
    Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported

    @Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

  • sierralad
    Kevin (@sierralad) reported

    For the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.

  • Debdicker
    Princess of Whales (@Debdicker) reported

    @Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur

  • DemorestKe48215
    Kelly Demorest (@DemorestKe48215) reported

    @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

  • 77ai22
    Laura Flipper (@77ai22) reported

    @Bell_Support @harbourtechx I'm having this problem too. I'm entering the correct information.

  • kfirkiki
    kfir ohayon (@kfirkiki) reported

    @Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.

  • Skip70969016
    Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported

    @Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • cdnaussielover
    BK 💙 (@cdnaussielover) reported

    @Bell_Support our business internet has been down since Friday. Support is saying it’s a bad update to the modem. No solutions have been provided and we’re still down.

  • __nadia25
    Nadia🇬🇩 (@__nadia25) reported

    @Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

  • robertsonbrand9
    Last-White-Rose 🇨🇦💙💛🇨🇦 (@robertsonbrand9) reported

    @Reil76 @Bell Bell. Is. ****.

  • MuskokaCD
    CD₂ (@MuskokaCD) reported

    @Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍

  • Nilan3073
    SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported

    @Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.

  • Bell
    Bell (@Bell) reported

    @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

  • IConcedeToNoOne
    Crystal Vargas (@IConcedeToNoOne) reported

    @Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.

  • daddyainthome
    daddyainthome (@daddyainthome) reported

    @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!

  • MacklemDarlene
    darlene macklem 🇨🇦 (@MacklemDarlene) reported

    @Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬

  • GuyusGrey
    Guyus Grey (@GuyusGrey) reported

    After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

  • maplelake13
    Mike (@maplelake13) reported

    @Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

  • YearOldOnTwit
    A 19 Year Old On Twit (@YearOldOnTwit) reported

    @zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.

  • papasmerf68
    Papasmerf (@papasmerf68) reported

    @Bell Na don’t need to lose anymore time talking about what’s wrong. Maybe you guys should fix all your problems and start fixing all those tickets you guys are getting.

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats