Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (27%)
• Wi-fi (9%)
• TV (9%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Fredericton, Winnipeg, Toronto county, Halifax, St. John's, Guelph, Mississauga, Brampton, Charlottetown, Edmonton, Kensington, Kitchener, and Cambridge.

City	Problem Type	Report Time
Toronto	Internet	5 hours ago
Montréal	Internet	9 hours ago
Fredericton	Internet	9 hours ago
Winnipeg	Phone	9 hours ago
Winnipeg	Phone	9 hours ago
Toronto	Wi-fi	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JQP (@JohnQPublic100) reported 2 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  Simsss (@simran_jo) reported 5 minutes ago

  @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

• 
  Saim Rashid (@saimrashid) reported 6 minutes ago

  @Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!

• 
  Barfyman362 (@Barfyman36two) reported 6 minutes ago

  I would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!

• 
  Pixel (@dizzylazypixel) reported 8 minutes ago

  @Bell can you please fix the Internet outage in Mississauga today ASAP? There’s a World Cup final game at 3pm and our life is at risk without an internet! I’m begging you, please fix this outrage 🙏🙏!!!

• 
  I❤️summer🇨🇦 (@toronto5511) reported 9 minutes ago

  @GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?

• 
  Lucky Lucy (@Luckylucydach) reported 10 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

• 
  AACEI MSAC (@AACEIMSAC) reported 10 minutes ago

  Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

• 
  Pavel Rodionov (@rodionovp) reported 11 minutes ago

  @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡

• 
  Beef 🇨🇦 (@watty_53) reported 14 minutes ago

  @Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE

• 
  Stephen Pinsent (@swpinsent) reported 14 minutes ago

  Hey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.

• 
  Cars-Sports-News (@CarsSportsNews) reported 14 minutes ago

  @bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops

• 
  Darin (@Bassn103456) reported 15 minutes ago

  @cdn_karma @Bell one more down but elbows up

• 
  Stephen Pinsent (@swpinsent) reported 17 minutes ago

  @Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?

• 
  David Vandewalle (@vandewallefarm) reported 20 minutes ago

  Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

• 
  🇨🇦 PT chick (@innerchildca) reported 24 minutes ago

  @vandewallefarm @Bell_Support Rogers service in cities is getting worse too- not keeping up with demand and as big building go up lines of sight to cell towers obstructed without placing new cell sites

• 
  Kevin (@sierralad) reported 27 minutes ago

  For the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.

• 
  Cindy Hung (@CindyHung9) reported 29 minutes ago

  @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

• 
  Highly Regarded Star 🪨 (@SpongeQuant) reported 33 minutes ago

  @Defiantclient2 @Bell @AST_SpaceMobile not a bad move today on $ASTS for how low the volume was

• 
  Janet Jesty-Murphy (@janarama39) reported 36 minutes ago

  @bell what are you offering for compensation for a month of no service?

• 
  Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reported 36 minutes ago

  I don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 37 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  Agent Provocateur® (@Provocative_one) reported 37 minutes ago

  @cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.

• 
  AlexTri (@AlexTri333) reported 38 minutes ago

  @Bell @ahmedthemohsin Are you having call centre issues? I have called the preferred service line and the regular line and your AI triage it’s not doing anything and says to call later. How is it that you do not have a support backup? Start respecting clients time!

• 
  R I C H (@RichFriars) reported 40 minutes ago

  Trying to get @Bell to service my area but they don’t seem to be interested.

• 
  James Rubec (@JamesRRubec) reported 43 minutes ago

  I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

• 
  Tim (@TimJArmstrong) reported 45 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  Dnash (@nash_qureshi) reported 48 minutes ago

  @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

• 
  Kimmie G (@KimmyG6) reported 53 minutes ago

  @Bell_Support I phoned the CS line and have an appt. The AI option btw is awful

• 
  Tony Reale (@toreal72) reported 57 minutes ago

  @bell service is that worst and they’re technicians are even worse