Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (26%)
• TV (11%)
• Wi-fi (9%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Waterloo, Vancouver, North York, Mississauga, Prince George, Terrebonne, Montréal, Ottawa, Cambridge, Fredericton, Charlottetown, Peel, St. John's, and McDougall.

City	Problem Type	Report Time
Toronto	Internet	26 minutes ago
Waterloo	Internet	7 hours ago
Vancouver	Internet	12 hours ago
Toronto	Wi-fi	17 hours ago
North York	Wi-fi	1 day ago
Mississauga	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PTR150 (@jaydeetherobot) reported 6 minutes ago

  Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

• 
  Therese (@theresemacdona6) reported 7 minutes ago

  @Bell_Support Well you didn’t help as promised.

• 
  Tim (@TimJArmstrong) reported 9 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  1ajs (@TDK_Knight) reported 9 minutes ago

  hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

• 
  OT (@Oliver_Trpcic) reported 9 minutes ago

  @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  Barb Richard (@brichard2014) reported 10 minutes ago

  @TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.

• 
  Phathandomar (@phathandomar) reported 12 minutes ago

  @minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time

• 
  OT (@Oliver_Trpcic) reported 16 minutes ago

  @bell @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  Nikita Mehra (@NikitaM72629789) reported 19 minutes ago

  @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

• 
  Kevin MacKenzie  (@kevthegrad) reported 22 minutes ago

  @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

• 
  Dave McMaster (@davemcmaster93) reported 23 minutes ago

  @Bell hey Bell , as a new customer for just over a month I have been unable to access MY Bell account…several long conversations with CSR’s and no body can help…got a bill today that I can’t/wont pay!!!

• 
  Bruno Corrêa (@bcorrea10) reported 23 minutes ago

  Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

• 
  Radha ☮️ (@lemon_meringues) reported 24 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  K387 (@TheK387) reported 31 minutes ago

  @Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.

• 
  JQP (@JohnQPublic100) reported 34 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported 39 minutes ago

  @Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.

• 
  Serwan🚀 (@serwansb) reported 42 minutes ago

  @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

• 
  Jax (@Puff23138399649) reported 42 minutes ago

  @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

• 
  Guddu Bhaiyya (@shavezsurve23) reported 43 minutes ago

  @Bell worst customer service ever, agent named Adam, on call was so rude and in a rush that doesn't Wana help or assist. Worst service ever and I'll make sure I switch all my services. Will never recommend and will refer to this incident to all. Thank you @bell for nothing.

• 
  Bruno Corrêa (@bcorrea10) reported 43 minutes ago

  @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

• 
  Cindy Hung (@CindyHung9) reported 45 minutes ago

  @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

• 
  re:printed 3D (@reprinted3D) reported 46 minutes ago

  @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

• 
  king of shadows (@Zish22) reported 48 minutes ago

  @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

• 
  David Brennan (@DBrennanCYW) reported 50 minutes ago

  @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

• 
  Tony Reale (@toreal72) reported 52 minutes ago

  @bell service is that worst and they’re technicians are even worse

• 
  Axel (@axelsimonise) reported 53 minutes ago

  @VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started

• 
  Harm Kelly (@KellyCreekDairy) reported 54 minutes ago

  @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

• 
  pinknic63 (@pinknic63) reported 56 minutes ago

  @Bell_Support, My internet has been out since Friday 3 p.m. Called Tech Support several times. Exchanged modem, and tech repair appointment set up on Friday afternoon. Friday evening tech repair was cancelled by text indicating area outage. It's Sunday. No area outage reported.

• 
  Dnash (@nash_qureshi) reported 59 minutes ago

  @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

• 
  James MacDonald (@jimmymac6685) reported 1 hour ago

  @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡