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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 27% Phone (27%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Oakville, Montréal, Fredericton, Halifax, Moncton, St. John's, King, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, and St. Catharines.

CityProblem TypeReport Time
Toronto Internet 6 hours ago
Toronto Internet 6 hours ago
Oakville Phone 9 hours ago
Toronto Phone 12 hours ago
Toronto Internet 1 day ago
Montréal Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Luckylucydach
    Lucky Lucy (@Luckylucydach) reported

    @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

  • PeterPyper160
    Peter Pyper (@PeterPyper160) reported

    @NBACanada @Bell If you haven't found anything on Kawhi in over a year you haven't found nothing at all. End this **** now

  • broddy83
    Kimberly (@broddy83) reported

    @Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

  • the_truth1234
    The Truth (@the_truth1234) reported

    @MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell

  • Typhlosion3000
    Typhlosion3000 (@Typhlosion3000) reported

    Dear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.

  • Bell
    Bell (@Bell) reported

    @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

  • ehdrifter
    ehdrifter (@ehdrifter) reported

    @mmabrey1 Both @Rogers and @Bell are absolute dog ****. Sorry

  • infamousadam13
    ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported

    @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

  • RobertW96576248
    Robert Watson (@RobertW96576248) reported

    @JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.

  • ecstatic_gamer
    EcstaticGamer (@ecstatic_gamer) reported

    @Bell_Support Does it usually take this long to DM a solution to a simple request?

  • Kevin_D_Lyons
    I AM SPARTACUS (@Kevin_D_Lyons) reported

    @Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.

  • arodburden
    andy h (@arodburden) reported

    @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

  • Whisky_Yak
    The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported

    @Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    @Bell Why don't you guys just fix it? It is a well known glitch.

  • OrsysRules
    Orsys (@OrsysRules) reported

    @Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • RemediesPodcast
    Scott Simpson -- Remedies Online Counseling 🏳️‍🌈 (@RemediesPodcast) reported

    The Bell phone corporation are quite the scammers. We stopped all my elderly mother's Bell services, sent back the equipment, but they continued to charge her via a pre-authorized agreement. Tried calling customer service @Bell_Support and it is a clown show designed to frustrate.

  • CuberPowel
    Powel Cuber (@CuberPowel) reported

    @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

  • Oliver_Trpcic
    OT (@Oliver_Trpcic) reported

    @bell @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Everytime I’ve asked they hang up.

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • swpinsent
    Stephen Pinsent (@swpinsent) reported

    @Bell_Support @Bell_Support wow, after over an hour chatting with your support bot, I'm now referred back to the same numbers I started calling to. I will not be calling them as the telephone agents were rude and bad to deal with.

  • MarZimmAnn
    Northern Girl 🇨🇦 (@MarZimmAnn) reported

    @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • bakayaroh
    Andy Dennis (@bakayaroh) reported

    @Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again

  • NarendraS16
    Naren (@NarendraS16) reported

    @Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳