Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (51%)
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Phone (18%)
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TV (13%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (4%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Charlottetown, Moncton, Halifax, Brampton, Selkirk, Calgary, Winnipeg, Blainville, Durham, Toronto, St. John's, Cambridge, St. Catharines, Paradise and Trois-Rivières.
City | Problem Type | Report Time |
---|---|---|
Charlottetown | Internet | |
Moncton | Internet | |
Halifax | TV | |
Brampton | Phone | |
Selkirk | Internet | |
Calgary | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Paula
(@1xEdwards) reported
from
Sandy Lake, Manitoba
@elTIGREblanc What? We've basic cable they put us on in an shifty way, - not on contract with satellite or one phone. That leaves one phone that's it @Bell_Support yet costs 300+ a month. Horrible phone support & service. Hospital tried + it said my number was not in service. Epileptic
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janice kawerau
(@janicekaw) reported
@Bell_Support Steve gave me another number, on hold for 30 min but finally got to speak to someone. Gave them card # and they do not support this card. I am truly at my wits end. Beyond frustrated. Twice to receive call back in 48 hrs, doesn't happen and been made to feel like
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Rob Erto Currie
(@coffeeandvinyl) reported
@Bell_Support Wondering if there is an internet outage in Gravenhurst? It has been down since Wednesday. Any ideas?
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Jeff Monk
(@mediaslave_ca) reported
@Bell_Support Not much point since your business division is now closed, and I spent 10 minutes going through with your tech support people who could not locate our account despite me giving them all the information needed. All so we could upgrade our receiver to 4K. Painful.
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Paula
(@1xEdwards) reported
from
Sandy Lake, Manitoba
@elTIGREblanc @Bell_Support Internet by a different service. Two cell phones. One on contract and basic good (2 level)cable.. meaning sh:t. Some shows 2014.
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Adam Fulford
(@immasters) reported
I'll be switching to Telus mobile service. Offered me a better deal than #bell. @bell didn't get back to me to match the offer when they said they would, and my PM to them on Twitter didn't get a response. Telus SIM card is in the mail.
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janice kawerau
(@janicekaw) reported
@Bell_Support Been made to feel like an annoyance and imposition. Steve is at 1.800.963.0288. Please call him for more info. He needs serious customer relations training. I've left 2 messages but have not heard back from him.
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nate🍁
(@wetnoodles649) reported
@pabblo420 @Bell_Support Giving them 1 day to fix it.
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OLA
(@lanrejacuzzi) reported
@Bell I have just had the most ridiculous and utterly disappointing interaction with your customer service rep over the phone. At 3:38PM EST today, I connected with your rep over a charge on my bill. Rather than escalate my issue to a supervisor, he told me that his supervisor
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Daniel To
(@DanielToSD36) reported
@Bell_Support hi there - is service down in Burnaby BC - ? I’m only seeing 3G all of a sudden and no internet connection . Calls and texting is fine
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Penny Stock
(@ManuMacaroon) reported
@Bell There is probably a committee of bell executives who actually sat down together somewhere, looked at this photo, and said "Yep - this is the one". Unreal...guys what is you dooinggggg
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Rafael
(@_RafaelMenezes) reported
@FidoSolutions Those are not hiccups, out of the last 7 days, I had problems in 4 days. No internet for hours, including this moment right now, I'm tweeting with my friends @Bell data plan, which is working by the way.
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SuperfuntimesV
(@SuperfuntimesV) reported
@Bell_Support They understand the complaint I had, though it's not complex, repeatedly told me the information I had already relayed to them both in my tweet and in the picture of my escalation ticket, didn't apologize and are doing nothing whatsoever by way of assistance. @Bell
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Jeff Monk
(@mediaslave_ca) reported
I have never been more frustrated than trying to deal with the stupidity of calling for tech support from the small business division of @Bell Six calls in, four disconnections, zero answers.
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L-M Ndala
(@lumanda) reported
@Deb0304 @Bell_Support @Bell_Aliant A True nightmare. I'm almost done With thèses crap
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SuperfuntimesV
(@SuperfuntimesV) reported
@Bell_Support They didn't understand the complaint I had, though it's not complex, repeatedly told me the information I had already relayed to them both in my tweet and in the picture of my escalation ticket, didn't apologize and are doing nothing whatsoever by way of assistance. @Bell
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Sandra
(@Sandra44615475) reported
@Bell I bought a Samsung galaxy s71,their service sucks.nice phone but enough is enough
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Doomsday the Dark Lord
(@Michael74464468) reported
@Bell or @Sony whichever one, please get your **** together. I couldn't even get into ******' @YouTube until I reset my modem. This should never be necessary.
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Pratham Ahuja
(@pabblo420) reported
@Bell_Support @wetnoodles649 The wifi is so bad it doesn’t work most of the times. I am thinking of changing it.
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Parth Vyas
(@vadabuoy) reported
Its takes more than 1 hour on call to cancel a service with @Bell_Support . I think your customer service rep just kept me on hold for 50+ mins and took a nap. This is bad for a giant like Bell
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Paula
(@1xEdwards) reported
from
Sandy Lake, Manitoba
@elTIGREblanc @Bell_Support Service usually 1bar or none. Same ole story .. must be a tree or building.
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Rafael
(@_RafaelMenezes) reported
@FidoSolutions Good morning, next day and still no internet, those $50 for 150mbps aren't working eh? @Bell, @TekSavvyBuzz you got those type of problems?
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Robinho
(@elTIGREblanc) reported
@1xEdwards @Bell_Support 300 for home phone + internet + cable + unreliable service??
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Marta Skky
(@MartaSkky) reported
I used to love @TELUS but then they sold me a lemon of an iPhone and refused to take it back! 2 months in and my battery dies at 3-hours on the mark. I regret pulling my staff from @Bell and @Rogers to now have to deal with this BS #corporate #fail
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nate🍁
(@wetnoodles649) reported
**** so sad I gotta use my data to use my phone. This make sense??? @Bell_Support
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SuperfuntimesV
(@SuperfuntimesV) reported
@Bell_Support They didn't understand the complaint I had, though it's not complex, repeatedly told me the information I had already relayed to them both in my tweet and in the picture of my escalation ticket, didn't apologize and are doing nothing to assist. Terrible CS. @Bell @Bell_Aliant
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hamill
(@hamill) reported
Decided to switch to @bell today for home service. They gave us an appointment time to set us up between 12-5. It’s now almost 5:30. Would you trust this company with a 2 year contract? #firstimpressions
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Stephen
(@astephen68) reported
Hey @RogersHelps three straight days of your bs internet service, disconnecting none stop which we pay a lot of money for good service. Welcome @Bell I think it’s time to switch.
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Lil’ Stock X
(@LilStockX1) reported
Feeling like a sloth drowning in molasses using Freedom Mobile’s Service… Don’t get me started on @bell internet…. My grandma could paddle boat across the Atlantic faster than a YouTube video can load under bell smh
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Pratham Ahuja
(@pabblo420) reported
@wetnoodles649 @Bell_Support Yeah what the hell man the wifi is so bad most of the times. I am thinking of changing it