Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (4%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: London, Toronto, Winnipeg, Chatham, Ottawa, Montréal, Mississauga, Haldimand County, Miramichi, Oakville, Greater Sudbury, Halifax, Grand Falls, Brampton, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 4 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Toronto
|
Wi-fi | 13 hours ago |
|
Winnipeg
|
Internet | 20 hours ago |
|
London
|
Total Blackout | 23 hours ago |
|
Chatham
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Char (@Charlen22806911) reported@ryangerritsen @Bell We dropped our Telus home phone, internet and Shaw satellite service and just use Starlink. Best decision we ever made.
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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Mike “The Ref” Malowany (@miketheref) reported@TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!
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jumpingoverleaves (@jumpingleaves1) reported@ryangerritsen @Bell You can't get a human to respond when you call FIDO for ANY issue. The AI is actually stupid and can never resolve anything. After you've tried over and over, it tells you that you can schedule a call with a human. The first date and time available is at min. 3 days later.
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Steven (@Farrightburner) reported@Bell Idk if it's ur 5g towers or you modems or what but something took over the government just hasn't disclosed it yet. But it's psychopathic as in would *** Tribute ur dead children footage seen through u kind of evil. So like ******** u doin
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Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported@TerryHethering9 Yep I cancelled about 20 years ago. Cable/internet package, it was unlimited. Suddenly Bell sent me an overage bill, they changed my plan and didn't tell me. Then expected me to pay overages. I escalated for a week, NOBODY would fix my account. @Bell
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Lola - (@mom22lappys) reported@Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back
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AC (@Mel41177) reported@Sunshineways66 @ryangerritsen @Bell So I have bell ($110/month) at my home and starlink at the cottage. Just signed up at cottage with EBox for 500 meg speed for $45, bell internet price was $75 for both 500M and 1.5G. Called Bell for home and asked for a better deal and they would only go down to $90. I said my next call will be to cancel .
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please???
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A Kar (AKK) (@AjumaKar) reported@Bell did management learn that once a customer leaves because deals are offered to new customers and not to the ones that have been loyal. They never return.
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firstnexsilver (@Mitchingan1) reported@Raptors @Bell Walking down van born I have people who pull over and ask me for help after Thier car accident thinking I'm the police walking a beat
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David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported@Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?
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Doug Anger (@Danger7048) reported@ryangerritsen @Bell I went to @Starlink about 5 years ago,never looked back.When I'm on the go,it goes with me and is reliable.There are different plans now.
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Stunlokked (@stunlokked) reportedEvery time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!
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Mike MacDonald (@MikeMacD) reportedHey @Bell why does your internet suck so bad lately?
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annabelle (@indicabitchx) reportedi called to fix my internet and @Bell hung up on me talkin bout “cAlL us DuRinG bUsiNess hOuRs” BISH it’s 9:41!!! yall open at 9AM. why TF is no one working on the phones rn????
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Toronto (@JunG54828825) reported@Bell Who do I need to talk to other than Bell's technical support?
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The Sensational Truth (@SensArmy4Ever) reported@clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!
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Digitech (@digitech777) reported@Bell @Bell_LetsTalk you have pathetic sales reps. I spoke to a sales rep mentioning I’m coming from another service provider and he didn’t even let me finish and talking in between. Very rude behaviour. Asking me to be with the current service provider.
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Deedeefor (@DeedeeFor98) reported@ryangerritsen @Bell It really is a tiring game. How is it "new" customer can get blah blah blah for $ but long existing customers get nothing until we call and complain.
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38 Social Credit Score (@reluctant888) reported@ryangerritsen @Bell Yes, our Bell cell bill went up over 10% without warning or explanation. Thing is Rogers isn’t an option because the network is unusable for us.
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The Fifth Quarter (@TFQuarter) reportedHey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.
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Roberto Godoy (@RareSenseCA) reported@Bell Your internet service SUCKS lately. As a professional who relies heavily on steady internet service, it's really frustrating to have your service down every 15 minutes.
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Yanny (@Y___GFCB14) reported@Bell dealing with your customer service is like talking to rock. Absolutely terrible
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Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reportedJust noticed I got yet another increase on my @Bell internet bill. It’s endless. Having almost zero competition in this Country is contributing to Canadians affordability crisis. It gets tiring constantly playing the switch to Roger’s for a better price as a new customer then back to Bell as a new customer and on and on.
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eric Martin (@em6380) reportedany one else have issue with @Bell Canada, try to contact senor manager who hides behind there trained seals .. Had a service tec LIE about a problem which would result in me digging up my driveway No accountability from Bell Canada
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BCOz (@BCOz70) reported@ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.
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Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported@bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport
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Scott (@Slomicron) reported@CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.
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stemvox (@stemvox) reported@Bell_Support Placed a call to @Bell today about our internet Fibe service. It was down. After the typical questions and quick fix scenarios offered it was determined the issue was outside our house. I checked the exposed fibe line outside the house. No breaks. So we book a technician to come. No one available outside of normal work hours. Simply hilarious. Next move? @Rogers