Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (22%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (4%)
- E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Cambridge, St. Catharines, Winnipeg, Montréal, Toronto, Gatineau, Edmonton, Vancouver, Ottawa, Guelph, Moncton, Halifax, Bells Corners, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 2 hours ago |
|
Cambridge
|
Phone | 3 hours ago |
|
St. Catharines
|
Internet | 3 hours ago |
|
Winnipeg
|
Internet | 6 hours ago |
|
Montréal
|
Phone | 9 hours ago |
|
Mississauga
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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x-Cole (@colew2626) reported@buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell
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Kaushil (@kaushilshah83) reported@Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable
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kyle (@Lobbies_x) reported@MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.
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KyFlo (@flop78) reportedwtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27
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Digitech (@digitech777) reported@Bell @Bell_LetsTalk you have pathetic sales reps. I spoke to a sales rep mentioning I’m coming from another service provider and he didn’t even let me finish and talking in between. Very rude behaviour. Asking me to be with the current service provider.
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Jaspreet Dhillon (@Jaspreet_D) reported@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
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Inderrjeet Singh (@Inder1_322) reportedany response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty
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Art Pultz (@ArtPultz) reported@_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.
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Follow your Bliss (@Frisky_Risky) reported@Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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Fwönk Daddy (@FwonkD) reported@miketheref @TonyKhan @Bell I can’t stand him. I damn near always mute him, especially for Collision.
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Miss Peepers (@miss_peepers) reportedCan anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
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Stressy Ressy 💙 (@RessyM) reportedI thought that the @CRTCeng was fixing wholesale rates? I'm still being offered 1 gig fiber service (non bundle) from @Bell for under $60 per the latest flyer I received. They wouldn't offer that for over a year if they were losing money on it the entire time.
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Adam Pfeffer (@AdamJPfeffer) reported@burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work
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Mat Grenier (@investing_mrg) reported@Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow
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josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply
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Ian Leis (@IanLeis111161) reported@Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.
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Herrichtig78 (@Mike43781977) reported@nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Wheat (@Wheat856) reported@Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again
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THE SHADOW KNOWS (@brianvi03340131) reported@Bell_Support This has been going on since the first five minutes of the world series championship game! Watched it on my iPad oh joy ! How come French customers get Canadian support and English try to understand foreigners?
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Miss Peepers (@miss_peepers) reported@Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Luc Groleau (@LucGroleau) reported@Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!
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m (@melissa_flick) reported@nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.