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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Burlington, Mississauga, Toronto, Greenwood, Aylmer, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, London, Winnipeg, Chatham, Ottawa, and Haldimand County.

CityProblem TypeReport Time
Montréal Internet 7 hours ago
Burlington TV 7 hours ago
Mississauga Internet 8 hours ago
Toronto Internet 8 hours ago
Montréal Internet 14 hours ago
Montréal TV 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Awong94
    Anthony Wong (@Awong94) reported

    @Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon

  • rationalposts
    Rational Posts™ (@rationalposts) reported

    @ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.

  • snappyd88
    snappy (@snappyd88) reported

    @Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet

  • MaryjaneMim
    Maria Mim Maryjane (@MaryjaneMim) reported

    @Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.

  • bta1976
    bta (@bta1976) reported

    @Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.

  • kezeike
    kene E (@kezeike) reported

    @Raptors @Bell He is in the 905 wasting his talent when we need someone to help with rebounds

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.

  • lemonwannabe
    Denise Quinn (@lemonwannabe) reported

    Unsurprising sub standard service from @Bell to migrate a business landline to a cell , now going to be 6 days without a working phone

  • csmyth41
    Colin (@csmyth41) reported

    @Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.

  • BillKilgore78
    SodaPop (@BillKilgore78) reported

    @Bell Please take Jeff ONeill off of TSN. He makes @OverDrive1050 unwatchable and unlistenable. He is the Village Idiot of sports punditry in Toronto. A loser of a player trying to sound like some expert. A broken watch is right more often than this clown.

  • FerozKh08656482
    Khan (@FerozKh08656482) reported

    @Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • ch_morson
    Chump_Canuck (@ch_morson) reported

    @ryangerritsen @Bell we learned this in grade 9, as a very basic concept. Large box companies equal zero competition. Always support local. Unfortunately local lost.

  • Cin98609046
    Cin-abun (@Cin98609046) reported

    @ryangerritsen @Bell They often don’t notify you of increases either. Ours increased a lot and we had no warning. No one could tell us why until we escalated it to management. We cancelled our services and got a better deal and better service elsewhere.

  • RareSenseCA
    Roberto Godoy (@RareSenseCA) reported

    @Bell Your internet service SUCKS lately. As a professional who relies heavily on steady internet service, it's really frustrating to have your service down every 15 minutes.

  • laurie_naugle
    Laurie Naugle (@laurie_naugle) reported

    @C_Mulroney @Bell **** you and your fat **** boss you useless ****

  • texasranger_72
    texas ranger72 (@texasranger_72) reported

    @ryangerritsen @Bell Library is free, Starbucks is free, Tim's is free, other places with free internet. Cancel!

  • KeithPlant4
    Governmeharder👎 (@KeithPlant4) reported

    @ryangerritsen @Bell People need to cancel tv..why would they drop price if you continue to pay it?...nexttime they raise it im cancelling cable...I mean I stream 90% of everything anyways and I don't pay for anything

  • BCOz70
    BCOz (@BCOz70) reported

    @ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • Frisky_Risky
    Follow your Bliss (@Frisky_Risky) reported

    @Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?

  • tayhaysil
    Silvana Marroncelli (@tayhaysil) reported

    @ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!

  • JordaninSaprae
    Jordan (@JordaninSaprae) reported

    @Rogers Your customer service sucks. Been on hold for 90 mins. Probably will be my last call. Looks like I should switch to @Bell or @TELUS

  • uzimtl1
    Usman R. (@uzimtl1) reported

    @RogersHelps Just switched to @RogersHelps home internet from @Bell a few months back and this is the second time it has gone out for more than 4 hours. This time it was 12 hours! What gives? Absolute garbage internet service!

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    Great @bell againt another crash! $bell worst internet

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • ChrisDa16346287
    ANGRYCANADIAN (@ChrisDa16346287) reported

    @Rogers is the worst ISP in Canada right up there with @Bell. Cancle my plan, they **** up and for months can get ahold of anyone, several months later finally get through only to be ****** over again because they still somehow ****** up and want you to get your **** to them asap