Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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TV (18%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Innisfil, Brampton, Summerland, Toronto, Ottawa, Brandon, Lethbridge, Minden, Lunenburg, Bolton, Cambridge, South Bruce Peninsula, Brantford, Kitchener and Pembroke.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfil |
TV | |
| Brampton |
Internet | |
| Summerland |
TV | |
| Toronto |
TV | |
| Ottawa |
Phone | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Felipe Correia
(@FelipemCorreia) reported
@Bell I already have the Fibe 1GB (Midtown/TO) but it’s been so SLOW. Just tested and I got 25/12. Not happy at all.
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Brandon (DarkCrusade6)
(@DarkCrusade6) reported
@GSwassi @Bell Bell has never been nice to anyone, with how much they charge. Rogers is a lot cheaper, I pay $96 a month and have 20mbps upload speed.
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Karen
(@moonz73) reported
@Bell_Support just as suspected after spending 45+ minutes on phone with incompetent “tech support” overseas who guaranteed me the issue was resolved, less than 15 minutes later my Internet is STILL dropping out frequently!! Tell me @Bell_Support is this what my $ pays for??
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J-Savy
(@J_Savy) reported
@Rogers the worst company. Every month i call with minimum 1 or 2 issues that take for ever to be rectified only to have the same problems again next month. Furious. Maybe i should use @Bell
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Philip
(@PhillyE90) reported
@Bell I had a horrible service with Bell products such as mobile service and cable.They over charges you, once they looped you the first 6/12 months promotion the price went up like crazy. Their customer service were terrible like a hole bunch of high school kids handling your account
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FourtyTwo
(@ThisDoorOpens) reported
@Bell outsourcing so much of your customer service and leaving only retention as in house will be on of your downfalls. You charge so much but where does the money even go? Not to Canadian employees and not to anyone who understands empathy, what a postal code is..
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Kelly Henriques
(@kellychenriques) reported
Furious with @Bell customer service! You should probably not give your customers false hope by telling them that you can change appointment times to whatever time they want and then tell them you can't! Also how do your managers not have access to override your booking system.
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Tom sabi
(@taghollah) reported
@Bell Here’s my story: 76 days ago I purchased a package including an iPhone 12 pro, plus a mobile internet service. Can anybody believe that I still call @Bell_Support and they just say sorry, you will receive it in three business days! @bellcanadalies 2/1
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Karen
(@moonz73) reported
@Bell_Support @Bell_Support 1/3 I just spent another hour and a half on the phone with level 2 tech support who managed to accomplish exactly NOTHING in that ENTIRE time AND says he cannot send a technician here unless he can get test results from the modem!! BUT the damn modem
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Dean Paley, CPA, CGA
(@DeanPaleyCPA) reported
@Bell it would be really cool if I could find a phone number to be able to call and order business internet. However every number I seem to find wants me to enter a phone number and then tells me I don't have any service with you. What number do I call?
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A.Wolfe
(@BlueStarWolfe) reported
@DPocroianu @Bell ⭐🐺 Most are left to depression and unhealthy options. I have felt these tactics by multiple organizations including #WCB, #AISH, #CRA, Insurance Providers and Employers, with a few being of my own fight. Money lost will never provide enough compensation for the lost life.
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Jesse T. Pulfer II
(@JessePulfer) reported
@Bell_Support Given the number of hours I’ve spent working with your support department- what do you think?
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Rana
(@Rana24413694) reported
@Bell_Business @Bell @IDC Really Poor Customer Service, no retention plan or care about customer, its all about profit. Bell promises to not increase monthly price and you see they increase the price after every 4 months. Think 10 times before getting Bell internet. 🤨😟
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Margaret Tuomi
(@MargaretTuomi) reported
@Bell my nightmare continues! Customers beware check your bill don’t believe what you are told over the phone. 30+ year customer here that continues to not get what was promised. I’ve been trying to straighten out the mess for months 🤬
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Anish Nangia
(@oddclaw) reported
In a new version of pandemic hell @bell in canada has decided to CANCEL my home internet service in the middle of the night without any prior warning or communication. I pay my bills weeks in advance so I know that wasn't the issue, but they went ahead just cancelled it lol fml
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Warrior Of Truth
(@DPocroianu) reported
@BlueStarWolfe @Bell That's exactly how they do it & often victims don't survive it for as long as I have. I am amazed I have survived but one of the biggest motivators to survive years while I was only able to lie down for days was that one day @Bell would answer for their actions in open court
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Warrior Of Truth
(@DPocroianu) reported
@LittleJanhere @Bell Horrible just horrible to go to work and be damaged for life
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Jessica Leigh
(@Yourbeztbitch) reported
@Bell I'm unable to pay my bell .. my bell seems to be down? Est fix? so I can pay my bill?
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Tom sabi
(@taghollah) reported
It was supposed to be shipped in 7 business days! I don’t really know why am I still waiting for such a terrible service from @Bell! But I think it’s kind of insolence which must be investigated in a proper court! 2/2
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Mikki -Not live but vibing-
(@baegedcos) reported
@Bell_Support It's in general though, not a specific instance. I'm charged a lot of money for my phone and internet, and I'm met with issues that I constantly have to fix, despite the problems coming from Bell and not me? It's not a good look...
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Martin Charron
(@MartinCharron8) reported
@Bell_Support The problem is that I can’t upgrade my internet speed without raise my invoice by 50-60$. I already check withBell 3 times. I’m stuck with my ******* plan for life because Bell rules. My only alternative will be to return with Vidéotron!
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Martin Charron
(@MartinCharron8) reported
@Bell_Support Internet is very slow tonight, Bell is a ******* no service company. My worst decision ever is to switch to Bell. You pay full price, but Bell is not able to give the what we pay for and they never give compensation for the bad line!
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Warrior Of Truth
(@DPocroianu) reported
@BlueStarWolfe @Bell What bothers me is this needs to be thought in school as to know & prepare of the abuse companies put people through not just learn conflict skills crap as this is abuse all day long & mind boggling psychological games people need to navigate to deal with criminal employers
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Flyinghellgiants
(@Bradfle01956912) reported
@Bell_Support What's this digital service fee?
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SCH
(@StephenHoltzman) reported
Hey @elonmusk when will #ElonHelp us get our @SpaceXStarlink #DISHY In rural Ontario? We can‘t work wit 2x @Bell DSL speeds of .74 down / .34 up anymore! Signed up Beta last year..nothing. Placed deposit 2/9/21...nothing. Elon please help us work and kids their homework.
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Lorne Sussman
(@Huckmin) reported
@RogersHelps service hasn’t worked properly for a month. No internet and just told to wait. Work from home with no internet is impossible. I’m not happy. Would @bell do the same???
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Nee 🇨🇦 💚💛
(@nee_tremblay) reported
When @Bell keeps you on hold and nobody answers, so you can ask them why they are still charging $100+ after the service was cancelled in January.. that's one way to keep getting money #crooks @CRTCeng
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Pre | GSwassi
(@GSwassi) reported
@DarkCrusade6 @Bell Yeah see I can’t get Rogers here if I do they only offer the same speeds as bell plus I owe them 300$ lmfao I’m gonna go with this company called comwave my cousin has it and has no issues paying 89$ we will see what happens
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Karen
(@moonz73) reported
@Bell_Support @Bell 2/3 doesn’t stay online long enough for him to actually DO the tests so NOW WHAT? Three hours of my time on the phone with tech support and I am no further ahead, modem keeps dropping Internet every 3-4 minutes and this isn’t reason enough to send a
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Karen
(@moonz73) reported
@Bell_Support @Bell 3/3 technician to my house?!? COME ON BELL, for the love of God do the right thing and send someone to fix this once and for all!