Is Bell Canada having an outage?

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

 Some problems detected at Bell Canada

Bell Canada problems in the last 24 hours

Bell Canada Outage Chart

May 21: Problems at Bell Canada

Bell Canada is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.44%)
Phone
(15.49%)
TV
(9.51%)
Total Blackout
(5.98%)
Wi-fi
(5.34%)
E-mail
(5.24%)

Bell Canada Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:
  • Rainbowgirl0695 kendall halliday (@Rainbowgirl0695) reported

    @Bell_Support my stepdads services with you guys is completely down. His internet, tv, and home phone are not working and haven't been for about an hour and a half to two hours now. His service address is in bridgewater Nova Scotia.

  • datbrownbooiiii GP Overload (@datbrownbooiiii) reported

    @Bell I got a customer with a phone from Best Buy that was only ever used on Metro PCS. It is currently locked to T-Mobiles network, can I ask for some assistance!

  • colnerissa C. James (@colnerissa) reported

    @Bell @Google @google a good customer service move would be to offer customers who currently have Huawei phones a free trade in for a google phone. Something of equal value!

  • seanryanangling Sean Ryan (@seanryanangling) reported

    @bethanywilsxn @Bell_Support That’s probably the 4th time they have said that too. This has been going on for 2 weeks now. It’s like listening to a broken record.

  • bethanywilsxn bethany ♡ (@bethanywilsxn) reported

    @Bell_Support @seanryanangling yes because a response in 24-48 hours really resolved the issue right now ...........the incompetence

  • back2work Allan Brooks (@back2work) reported

    @seanryanangling @Bell_Support I’ve had so many issues I literally just gave up. That’s how you know it’s sad, I have four services with them and can’t be bothered to deal with my issues, because trying to sort them out is more stressful. I can’t cancel either, because I’m on contract for my business.

  • brownsean Sean Brown (@brownsean) reported

    @Bell_Support You can just say if there’s an outage. I don’t need someone to tell me to restart my router if there’s a systemwide issue.

  • megpalangio Meghan Palangio (@megpalangio) reported

    @brownsean @Bell_Support Having same issue...!

  • seanryanangling Sean Ryan (@seanryanangling) reported

    @back2work @Bell_Support It truly is the worst customer service. Nothing but scripted automatic replies and false promises.

  • back2work Allan Brooks (@back2work) reported

    @seanryanangling @Bell_Support It’s actually the worst customer service on the planet! I learned they have outsourced all support to the Phillipenes, and their business support to the Caribbean somewhere. Zero accountability, you just end up in the call loop.

  • pseudobeth Maximum Derek (@pseudobeth) reported

    @Bell_Support Having difficulty with AltTV. Keep seeing the error 1009m/2 and losing service despite restarting modem several times. Only lasts a little while before it stops working again. Please advise.

  • megpalangio Meghan Palangio (@megpalangio) reported

    @Bell_Support I keep getting error 1009n/2 on my Apple TV on my alt tv. Help!

  • seanryanangling Sean Ryan (@seanryanangling) reported

    Day 13: Little to no internet since May 7th. @Bell_Support has continued to promise us that our internet will be back and that we will be getting a call to resolve the issue. Everyday, we are fed the same lies. By far the worst customer service I have ever received. #bellcanada

  • ethan_hines ethan_hines (@ethan_hines) reported

    @Bell Should immediately pull all commercials featuring #Hauwei P30 /P30+ due to ongoing disputes and lack of Google support!

  • jeffembury58 jeff embury (@jeffembury58) reported

    @Bell you may want to follow up with this number, calls multiple times says from bell service provider and there's a 30% savings we could get ,number is 1-587-885-1463 ,the crtc would be interested in this company scammer

  • ericwoolfe Eric Woolfe (@ericwoolfe) reported

    @CostumeAlex @CraveCanada @Bell Even worse. They updated their app, forcing me to buy a newer android tv box, only to discover that the new app won't play on android tv boxes. It's almost as if they want me to cancel my crave subscription.

  • Lickyourlefttoe R (@Lickyourlefttoe) reported

    I’m beyond over @Bell_Support and what all the customer service agents stand for why was I waiting 40 minutes for the staff to be completely rude and disrespectful. I literally just wanted to add data onto my plan and they making the biggest deal out of nothing

  • cstapleton56 CS Photograhy (@cstapleton56) reported

    @Bell can you please fix your website so I can create and account. It's only been a month and it says it's still down.

  • zanelechisholm Zanele Chisholm (@zanelechisholm) reported

    @Bell wifi is the worst, we set up an appointment with a technician TWICE and they never showed plus no call to confirm. We call and they say someoneis on their way yet no one comes. We’ve been without wifi for a week now. Have the modem but no technician. Bye bell

  • cocoachance 💋💋 (@cocoachance) reported

    @britwithtalent @Raptors @Bell @TSN_Sports @Sportsnet @TorontoStar @TorontoSUNPromo @npowell2404 Starting or not he still played big minutes. I’m sure Danny Green will bounce back but taking him out of the starting lineup won’t help anything, then we’d have 0 offence from the bench

  • mikejamesyorke mike james yorke 🤘🏻 (@mikejamesyorke) reported

    Pretty boggled how my phone surged 6 gigs of data in 2 days from streaming music when I barely go over 2gb of data streaming music everyday. Fix this @Bell_Support

  • feathersold Chad Featherstone (@feathersold) reported

    So I called @bell yesterday to fix my internet and tv service... patiently waiting today for them to show up when their tech was sent to the wrong address. Instead of fixing the problem themselves, they told me to call back and book another ticket cause it is out of area 🙄

  • DannyHo14133247 dCMh (@DannyHo14133247) reported

    @Bell Around 9am this morning there was a blackout. Since the power came back on I have no internet access...

  • DannyHo14133247 dCMh (@DannyHo14133247) reported

    @Bell_Support there was a blackout around 9am this morning. Since the power came back on I have had no access to internet...

  • Miakoda444 sdadawn (@Miakoda444) reported

    @Bell internet down ontario

  • append_js Matthew Crossland (@append_js) reported

    @Bell you have the worst customer service. You add unexplainable fees to your customers bills and you don't keep appointments. Being with #bellcanada for the 4 months I was, was the worst experience I have ever had as a customer of any sort.

  • append_js Matthew Crossland (@append_js) reported

    @Bell Your company has the worst Custer service

  • _Nundo Fernando (@_Nundo) reported

    If there is one thing I now have learned, is NEVER to trust @bell and their @CraveCanada service. These last 6 weeks have been filled with issues, interruptions during the final chapter of #GameofThrones . If they cannot handle the traffic, why spend $20+ for crap service.

  • tonymontana2217 N Green (@tonymontana2217) reported

    @bell. Fix my internet.

  • BethMoore22 BethAlexandra (@BethMoore22) reported

    @Bell fibetv keeps freezing and giving an error message during GOT series finale. Realllllly great service 👌

  • CostumeAlex Alex Kavanagh (@CostumeAlex) reported

    TFW the ONLY reason you've paid for @CraveCanada is to watch #GOT but your app is saying you aren't subscribed and there's zero customer support at @Bell #bell #crave #fail #bellcanada #bellfibe

  • darrello Darrell O'Donnell 🇨🇦 (@darrello) reported

    @Ben_Longstaff @Bell_Support Hmm. It was upside down. Perhaps!

  • Marc867_5309 Marc (@Marc867_5309) reported

    @CRTCeng @SuperDeanio I have the same issue, I'm trying to use the Bell Fibe TV app on my Apple TV and it doesn't work: gives me error 1052. I am a Satellite TV subscriber. I have 3rd party internet because Bell doesn't offer high speed of any kind in my area. Thanks for nothing @Bell_Support.

  • Pascal1Rodier Pascal Rodier MStJ, MA 🇨🇦 (@Pascal1Rodier) reported from Rothesay, New Brunswick/Nouveau-Brunswick

    @Kymzz78 @veethspace @Bell @Bell_Support Baffled at how hard it was. Horrific service saved by one lady who finally saw the issue. Still looking elsewhere for services.

  • Kymzz78 kim montague 🍁 (@Kymzz78) reported from Petty Harbour-Maddox Cove, Newfoundland and Labrador

    @Bell_Support Thank you very much! The girl said I have to wait until my bill this month to see if the credit is put back and I'm billed correctly. If not will message directly here!! I'm a loyal customer so I'm not going anywhere! 😆

  • Kymzz78 kim montague 🍁 (@Kymzz78) reported from Petty Harbour-Maddox Cove, Newfoundland and Labrador

    @Pascal1Rodier @veethspace @Bell @Bell_Support I had a little bit of trouble after I moved as well. But after 3 calls and a wonderful girl that helped me on the last call, I'm hoping my problems are resolved this month.

  • Pascal1Rodier Pascal Rodier MStJ, MA 🇨🇦 (@Pascal1Rodier) reported from Rothesay, New Brunswick/Nouveau-Brunswick

    @Kymzz78 @veethspace @Bell @Bell_Support No issues in NB but moved to NS and had lots of issues since with them: including “customer service”. Looking T other provider options. Even getting support today was hitting my head against the wall.

  • Kymzz78 kim montague 🍁 (@Kymzz78) reported from St. John's, Newfoundland and Labrador

    @veethspace @Pascal1Rodier I do like my bell service @Bell @Bell_Support

  • chrismalmo Chris Malmo (@chrismalmo) reported

    @DaveJayToronto @KaleighRogers @Bell By this point the exchanges should find another way to do 2FA. Sovereign currency of the future and all that. I do think it's hilarious that internet money is only safe when it's nowhere near the internet...sucks for your friend tho but I'd expect zero help from telcos or csis

  • JohnPaulDanko John-Paul Danko (@JohnPaulDanko) reported

    @brundle_fly @rgelder @Rogers I cut down the @Bell line that used to hang over our backyard at least 10 years ago. It was connected to an ancient Bell junction box with squirrels living in it. I'm seriously jealous now...

  • VelocityBinds Velocity Binds 1.8k📈 (@VelocityBinds) reported

    I would like to thank @Bell for resolving my problem with the internet for my apartment i am adding 4 rental wifi pods in everyroom

  • jordan_ferguson Jordan Ferguson (@jordan_ferguson) reported

    Deal @Bell, your incessant calling, on a *Saturday*, in no way makes me regret moving my cellular service. Sidebar, that call screening function on the Pixel is just wonderful.

  • chopradishant chopra (@chopradishant) reported from Medicine Hat, Alberta

    @Bell_Support I tried to call them, but they aren’t able to fix that, this is the reason to contact you, so everyone else can see how good you service is

  • chopradishant chopra (@chopradishant) reported from Medicine Hat, Alberta

    @Bell_Support there is always issues in bell network, Whenever i try to merge calls, Please take a look

  • AndyCTFC Andy Cook (@AndyCTFC) reported

    So @bell @Bell_Support 3 months in with brand new #Fibe and terrible experience.... Last 2 weeks it's been down more than up. Brutal customer experience... Promise to call me back in an hour... Never happened. Time to call @Rogers

  • worldmeetjohn John Snowflake (@worldmeetjohn) reported

    @Bell I've been a Bell customer for well over a decade, but I've just about had it. You may have squeezed an extra $60/year out of me, but you'll lose $420/yr if you push any further.

  • worldmeetjohn John Snowflake (@worldmeetjohn) reported

    @Bell This year @bell arbitrarily hiked my cellphone bill from $60 to $65/month. That's an 8% increase in price! Almost two years ago now I ditched Bell Fibe because of a similar price increase. If they raise the price again, I'll cancel my remaining Bell service.

  • WayneJGBurgess Wayne Burgess (@WayneJGBurgess) reported

    @Bell @Bell_Support at the cottage with no access to anything waiting on my install. Called the helpline to just confirm my install and they refuse to do it unless I can provide my Postal code or order number. This after saying he can see my file but can't share. WTF

  • buck2miller Monica (@buck2miller) reported

    @cogecohelps Then don’t give short windows. And have communication with your technicians on customer service. When a client is made priority explain to them what that means.This would never happen with @Rogers @RogersMediaPR or @Bell_Support

  • SimJimsim90 Jeff Slim🇨🇦 (@SimJimsim90) reported

    @Bell @Bell_MTS @TELUS @Rogers BellMTS! Get off your wallet and start spending money on infrastructure in cottage country in Manitoba! Lac du Bonnet area has has almost zero signal every summer weekend for last 3 yrs. U keep selling your product but not adding towers.

  • buck2miller Monica (@buck2miller) reported

    @cogecohelps You might also want to take a look at @Rogers or @Bell_Support ‘S model. They’ve never disappointed. I’m at your mercy in Ancaster otherwise I would not be having this convo. Your technician’s seem to run your company. Terrible.

  • Hallucinatier Pepsi Guy (@Hallucinatier) reported

    @ChrisChanTO @Bell Internet sucks soo bad here, it's impossible to get good service unless you find the rare ones that take limited amount of people

  • karyn813 karyn groyeski (@karyn813) reported

    @bell Looking for support to a small challenge for a 90 year old lady

  • JoviM Jovana V (@JoviM) reported

    @Bell_Support We are waiting for a call back from tech support...while missing the game. It’s been a very frustrating six months 😔

  • WascallyTV wascally1 (@WascallyTV) reported

    @rjso10 @ChrisChanTO @Bell Yea I had similar issues with Bell MTS. Shaw is far better. Still gouging pockets, but at least the service is ok

  • theSurkis Aaron Surkis (@theSurkis) reported

    @Bell - internet went down last week. A new modem and a service call later discovered the service/speeds I've been paying for. Fine, it happens. Now I get a letter saying I've cancelled my service and need to return my modem. 40 mins on hold...still holding!

  • tuckergirl Janelle (@tuckergirl) reported

    @Bell_Support this is NOT the time for me to have to wait 30 min for someone to help me fix my dish. It’s almost the 3rd period in the @PARaidersHockey @HFXMooseheads - very frustrating!

  • Gabriel_gko Gabriel (@Gabriel_gko) reported

    @Bell_Support hi, I keep on getting the error 1009n/U1100 on Alt Tv on Apple Tv 4. None of the channels work, Please help, we are trying to watch the @Raptors game

  • rjso10 rjso (@rjso10) reported

    @ChrisChanTO @Bell I am with shaw and haven’t had any problems. Try to go with them if you’re having a hard time with bell.

  • vanetedeschi vanessa tedeschi (@vanetedeschi) reported

    @bell is AWFUL!!!!!!!!!!!! get your shit together