Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (20%)
• TV (15%)
• Wi-fi (8%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Peel, Mississauga, Toronto, North York, Edmonton, St. John's, Fredericton, Montréal, Bradford West Gwillimbury, Barrie, Sydney Mines, York, Toronto county, Windsor, and Saint-Eustache.

City	Problem Type	Report Time
Peel	Internet	17 minutes ago
Mississauga	Internet	3 hours ago
Toronto	Wi-fi	14 hours ago
North York	Internet	23 hours ago
Toronto	Internet	23 hours ago
Toronto	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SAMIR PANDYA (@ss_pandya) reported 1 minute ago

  This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

• 
  *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported 2 minutes ago

  @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

• 
  VamosRafa (@VamosRaFAN) reported 3 minutes ago

  @Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!

• 
  Miss Peepers (@miss_peepers) reported 5 minutes ago

  Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?

• 
  Doretta Wilson (@Doretta_Wilson) reported 6 minutes ago

  Dear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.

• 
  The Mental Approach Podcast (@toddamus) reported 9 minutes ago

  People in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.

• 
  Xphox (@Xphox_) reported 9 minutes ago

  @Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah

• 
  Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported 13 minutes ago

  @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

• 
  Johnny Dirt (@JDirt1980) reported 14 minutes ago

  @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.

• 
  Leo (@Leo71106092) reported 15 minutes ago

  @Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews

• 
  Brannagh x (@BrannaghX) reported 19 minutes ago

  in the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care

• 
  mubashar.tariq (@MubasharBhambri) reported 20 minutes ago

  @Bell Why my internet is so slow while you are charging so much money for it each month.

• 
  Leo (@Leo71106092) reported 21 minutes ago

  @its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.

• 
  Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported 21 minutes ago

  @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

• 
  Miss Peepers (@miss_peepers) reported 24 minutes ago

  @Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?

• 
  Miss Peepers (@miss_peepers) reported 26 minutes ago

  @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you

• 
  Cluesy (@KelseyB18384983) reported 28 minutes ago

  @Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?

• 
  Goosey (@its_gooseyy) reported 30 minutes ago

  Hey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.

• 
  Jenifer Lanes (@LovesCheese1) reported 30 minutes ago

  @Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.

• 
  goli (@halehvalaleh) reported 30 minutes ago

  @Bell_Support Funny, I spoke with your customer service department yesterday and they insisted there was no outage and that your website was showing the incorrect information.

• 
  It Gets Bretter (@itgetsbretter) reported 32 minutes ago

  @Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage

• 
  JRPatterson☘️ (@JPintheLDOT) reported 35 minutes ago

  @Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?

• 
  Nikki Angulo (@NikkiA12) reported 37 minutes ago

  @Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!

• 
  Abin (@abindaspk) reported 38 minutes ago

  @Bell we have been having Internet issues for several hours now, talked to two different executives and did not get the help needed.

• 
  Brent Laing (@blaing99) reported 44 minutes ago

  I’m not a screenwriter, but I gotta think you could make a killer comedy out of the @Bell customer service experience. The live calls and behind the scenes possibilities are endless. And the jokes basically write themselves. It’s just such a wild experience start to finish🤯

• 
  Khan (@FerozKh08656482) reported 45 minutes ago

  @Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks

• 
  Anu Bhalla (@anu_bhalla07) reported 48 minutes ago

  @Bell_Support @Bell You absolutely embarrass your corporate brand every time someone reaches out for customer technical support. Incompetence and never customer centric. Embarrassing

• 
  P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported 49 minutes ago

  @Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387

• 
  BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported 51 minutes ago

  @Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27

• 
  x-Cole (@colew2626) reported 53 minutes ago

  @buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell