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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Peterborough, Toronto, Dartmouth, Richmond Hill, Halifax, Mississauga, Pickering, Orillia, Erin, Orangeville, Cambridge, St. Catharines, Winnipeg, Montréal, and Gatineau.

CityProblem TypeReport Time
Peterborough Phone 1 hour ago
Toronto Internet 9 hours ago
Toronto Internet 11 hours ago
Dartmouth Total Blackout 19 hours ago
Richmond Hill Internet 19 hours ago
Dartmouth Internet 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • ithinkforme1989
    em ❤️‍🔥 (@ithinkforme1989) reported

    Why is it impossible to get info from @Bell on fibre op installation? 😭 we need internet besties please help.

  • MubasharBhambri
    mubashar.tariq (@MubasharBhambri) reported

    @Bell Why my internet is so slow while you are charging so much money for it each month.

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Please help!!!

  • IanLeis111161
    Ian Leis (@IanLeis111161) reported

    @Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.

  • MaryjaneMim
    Maria Mim Maryjane (@MaryjaneMim) reported

    @Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.

  • Slomicron
    Scott (@Slomicron) reported

    @CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell_Support Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine

  • EddieCoady
    xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported

    @weathernetwork The weather network is much better on @Rogers than @Bell

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.

  • melissa_flick
    m (@melissa_flick) reported

    @nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.

  • StarThorpe68
    Mark Thorpe (@StarThorpe68) reported

    @Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • Farrightburner
    Steven (@Farrightburner) reported

    @Bell Idk if it's ur 5g towers or you modems or what but something took over the government just hasn't disclosed it yet. But it's psychopathic as in would *** Tribute ur dead children footage seen through u kind of evil. So like ******** u doin

  • timberjack123
    Mar (@timberjack123) reported

    @nath_beauregard @Bell exact same **** happened to me

  • civitano_444
    Catfish Actual (@civitano_444) reported

    If, like me, you've received greasy, manipulative, telemarketing calls In the middle of your work day from @Bell , just do what I do: report them as spam and block them, then cancel any products that you subscribe to with them.

  • Rockztar_1
    Rockstar (@Rockztar_1) reported

    @Bell worst network ever!!

  • snappyd88
    snappy (@snappyd88) reported

    @Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • Inder1_322
    Inderrjeet Singh (@Inder1_322) reported

    any response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty

  • adamwalker0314
    A W (@adamwalker0314) reported

    @Bell Nah you guys are content with providing absolute **** support. Hearing phone support tell me they'd be happy to help me cancel my service rather than resolve my issue is all I needed to hear.

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else

  • RessyM
    Stressy Ressy 💙 (@RessyM) reported

    I thought that the @CRTCeng was fixing wholesale rates? I'm still being offered 1 gig fiber service (non bundle) from @Bell for under $60 per the latest flyer I received. They wouldn't offer that for over a year if they were losing money on it the entire time.

  • JustJulieD1212
    Julie (@JustJulieD1212) reported

    @Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !