Bell Canada Outage Report
Why is my Bell Canada service not working?
Problems detected
Users are reporting problems related to: internet, tv and phone.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 29: Problems at Bell Canada
Bell Canada is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (20%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Cambridge, Toronto, Scarborough, Montréal, Niagara Falls, Mississauga, North York, Bromont, Ottawa, East Angus, Hamilton, St. John's, Nepean, Granby and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Phone | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Scarborough |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Sai 🔞 🇨🇦 || Comms open! (8/10)
(@Sai_Artz) reported
Because we like Koodo. Koodo has never done us ***** and treats us right. Idc if Rogers has a "cheaper" plan, your service is ***, we didn't even want your internet to begin with! But @Bell was being **** heads so we didn't have much of a choice. Now Rogers is trying to buy us
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Maria Pasta
(@Pasta2Maria) reported
@Bell_Support I have been rebooting at least 3 times and still have no wifi from Bell. I am in Richmond hill Ontario. Is anyone else having issues?
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Michael G. Hitchman
(@MikeMacHitchman) reported
@Bell so uhhh, how about that visiontv, without the void bias codes on the tv, signal distortion at the end of the line can't be categorized as simply signal loss...pfffft, that was painful, a transducer cannot lose a clean, consistent signal from somewhere else, clearly and...
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Stuart Johnston
(@StuartJ_) reported
Huh. So have been on hold for almost an hour, waiting for @Rogers so-called 'loyalty dept' rep to chat with me. Recording 50 minutes ago said my call was next. Great customer service this is, especially from the 'loyalty dept' right? @Bell @TELUS is looking better all the time!
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Dave Wong
(@dawvon) reported
@Bell_Support It is only my 2nd bill from Bell, & already the 2nd issue. You added a $50 connection fee on my 1st bill, even thought your agent assured me that it was waived. Your phone support promised to escalate and call back, but they never did.
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Vin🇨🇦
(@vinodhdhamodhar) reported
@Bell what a terrible service!!! It's not even my second billing cycle, my Internet has been interrupted TWICE ALREADY!!!! Terrible terrible to say the least. Can't wait to get back to @Rogers at least it works!!!!
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nyking
(@nyeturi) reported
@Bell worst network services for Bell mobility in Brampton and Missisauga area Mavis and Steels in specific. Raised with @Bell multiple times appreciate if this network issues are resolved
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jeremy
(@jeremy57590457) reported
@bell how can bell Canada sell their iPhone 14 proS for more money than anyone else in Canada! Terrible customer service - rep says bell doesn’t compete so if you don’t like it go elsewhere! Canada needs more competition!
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Roger Tickner
(@TicknerRoger) reported
@Bell_Support Why do you need a DM? It’s a simple yes or no. If it’s your guy, the next time they trespass on my property the police will be called. Either you help or disregard. I’m trying to help you here.
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Bess Hamilton
(@bess_p_hamilton) reported
I shouldn't have to go to the store *AGAIN* to get this resolved. But this is the only help I'm being offered. Again, why should I be a @bell customer if the support on my first day as a customer has been so bad? If @bell_mts were keeping their mobility network, I'd never leave.
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Burnman
(@burnman1964) reported
@Bell_Support My Dad is a senior, his TV is his life. When it took over three weeks for technical support to repair his Bell Sat TV, it was very hard on him. He lives in a city of 65000, so do you think three weeks is reasonable?
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Paulo Vergara
(@Che_Vergara) reported
@Bell_Support Sorry. Been there done that and didn't help at all.
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Qlawen
(@qlawen) reported
@Bell_Support hey why is your customer service tech support so useless? No internet this morning nothing changed on my end so I called tech support. Did everything as required and was told they would need to send someone to my home. I told them to check the demarc connectivity 1/
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BLOODLIN3
(@rob_d1nero) reported
@Bell_Support Internet down around Downsview, TO on a Fri and possibly all wknd. U guys rip off ppl by charging an arm and a leg for yrs, this should not be happening! U better believe I will b taking my business elsewhere if this doesnt get fixed ASAP. Wat a joke of a company.
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SparklySuzy
(@sparklysuzy) reported
@Bell_Support Once again these wires are down! Can you please have them removed permanently @Bell_Support ? As I mentioned previously this is a backyard where children play which is a big safety hazard.
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Boyle
(@boyle_kj) reported
@Bell Hey @Bell_Support. What's the status of the outage in the L9H area?? I understand it's a cut line, but no ETA to fix it and no updates online or when I call? I need internet to work!! #disappointed #wfh #help
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Bess Hamilton
(@bess_p_hamilton) reported
Sadly, though, I have to switch because @Bell_MTS's network is ending. I was told this would be straightforward. It is not. Right now I'm researching my options because in person, on the phone or via DM, @bell and @Bell_Support have been so extremely unhelpful.
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Qlawen
(@qlawen) reported
Hey @Bell_Support looks like there is a service disruption in my area, who would have thought? Not like I suggested that to your tech support who was too lazy or didn't have the tools to check. Maybe you start listening to the people you're trying to 'help'
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Bess Hamilton
(@bess_p_hamilton) reported
@Bell @Bell_MTS @Bell_Support For a company that allegedly wants my money, they're not trying very hard to keep it. Except, wait, I can't cancel my account over the phone because they can't validate it because the birth date is wrong and I don't have a phone that can accept validation texts.
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Ryan Littzen
(@Littzen) reported
@Bell_Support outage? Wtf? Toronto
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VINEWOOD star
(@_VINEWOODstar) reported
😩MG... I ******* hate @TekSavvyBuzz. Worst #ISP in #Canada I swear. Time to honestly shop around. I think I just have to bite the bullet and spend the extra money on @Bell or @Rogers. 😞MG...
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Peter
(@chucklz86) reported
Yet another broken promise from @Bell_Support / @Bell . Waited all day for a tech that didn't show. #typical
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Early Mornings in the Dark
(@SmrtCanuck) reported
@knuf1985 @Bell_Support We have Bell internet, no issues here.
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Paulo Vergara
(@Che_Vergara) reported
@Bell I have been having a serious of disconnections since I signed up for Fibe. Same issues over and over (errors 2000 and 1202). Customer service has been helpful but only providing temporary fix.
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Peter
(@chucklz86) reported
@Bell_Support finally came today, 2 days late and outside of the promised window. The tech was the first knowledgeable and kind @bell employee I've ever talked to. Internet still sucks, oversold, no plan to fix it, no compensation. Be warned, stay away from @Bell. #terrible
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Jerry Lambe
(@jerry_lambe) reported
@Bell_Support tv service is intermittently pixelating and stuttering. Tried the virtual tool. Didn’t work. Hockey is starting soon. Not good. BTW - I’m in Sarnia.
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Jody Lemoine 🇨🇦 (@ghostinthenet@hachyderm.io)
(@ghostinthenet) reported
@noIPv6 @nbrempel There’s reason for that. Big country, small population. The big providers are aren’t bad with their IPv6 offerings. (Not you @Bell!) When we start getting into the second tier providers handling stuff outside of the big cities? Not so much.
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Dave Wong
(@dawvon) reported
@Bell_Support I was just charged $75 for 5 days of roaming day passes. But I've never turned on data roaming, and even MyBell showed 0 roaming data usage. How did that happen?
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Dave Wong
(@dawvon) reported
@Bell I was just charged $75 for 5 days of roaming day passes. But I've never turned on data roaming and even MyBell showed 0 roaming data usage. How did that happen?
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Michelle
(@SaddleDown_) reported
I have determined @Rogers is more expensive because it is a superior product than @Bell … I miss my Rogers services but can’t afford them anymore… and they highjacked my email address despite me still a cellular customer..I loathe BOTH of these Canadian monopolies… #fibesucks