Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 22, 7:40 PM EDT	0	0
May 22, 8:00 PM EDT	0	0
May 22, 8:20 PM EDT	0	0
May 22, 8:40 PM EDT	0	0
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0

May 23: Problems at Bell Canada

Bell Canada is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

Internet (51%)
Phone (21%)
TV (15%)
Wi-fi (7%)
E-mail (3%)
Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Windsor, Saint-Eustache, North York, Toronto, Toronto county, Happy Valley-Goose Bay, Brampton, Hearst, Edmonton, Gatineau, Montréal, King, Chilliwack, Vancouver, and Guelph.

City	Problem Type	Report Time
Windsor	TV	1 hour ago
Saint-Eustache	Internet	2 hours ago
North York	Internet	7 hours ago
Toronto	Internet	9 hours ago
Toronto	Internet	1 day ago
Toronto county	Phone	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

The Mental Approach Podcast (@toddamus) reported 29 seconds ago
People in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
Fringe Truth (@TruthFringe) reported 2 minutes ago
@LateNightCam @BlueJays @Bell Yep. Bell is a terrible company.
Fadnama (@MsFadnama) reported 2 minutes ago
@Bolduc29 @nath_beauregard @Bell Which network does Fizz use?
Wheat (@Wheat856) reported 2 minutes ago
@Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again
bta (@bta1976) reported 3 minutes ago
@Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,
Time-lord446 (@TLord446) reported 4 minutes ago
@Bell_Support ironically I'm paying around $80 for internet service yet i can't even use it constantly because of every 2000 error being handed out like Candy on Halloween
Jenifer Lanes (@LovesCheese1) reported 14 minutes ago
@Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.
BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported 17 minutes ago
@Bell_Support Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine
ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported 17 minutes ago
@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reported 17 minutes ago
Rogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!
Jaspreet Dhillon (@Jaspreet_D) reported 18 minutes ago
@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
Leo (@Leo71106092) reported 22 minutes ago
@Bell_Support home phone has been out since last Saturday - apparently an issue with a cable. I have been lied to far too many times this week. No one has an answer. Now it is supposed to be fixed by 10pm tonight - 94 yr old mother has no service for almost a week.
Renata (@Renatamx2) reported 22 minutes ago
@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
Michael Mason (@OpinionatedLad) reported 25 minutes ago
@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
Adam Pfeffer (@AdamJPfeffer) reported 29 minutes ago
@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
kays!!! she/her🏳️‍⚧️ (@sheikkkkkkkkk) reported 30 minutes ago
@Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is
Miss Peepers (@miss_peepers) reported 35 minutes ago
Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
joe blow (@Caperfamily) reported 36 minutes ago
@Bell has the worst customer service in creation. Beware!
RJT Sharma (@RJTSharma8) reported 38 minutes ago
@Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.
John Obrien (@johnnyo133) reported 39 minutes ago
@Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.
Miss Peepers (@miss_peepers) reported 44 minutes ago
@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
Leo (@Leo71106092) reported 46 minutes ago
@Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.
Anu Bhalla (@anu_bhalla07) reported 48 minutes ago
@Bell_Support @Bell You absolutely embarrass your corporate brand every time someone reaches out for customer technical support. Incompetence and never customer centric. Embarrassing
Aphy Sykes (@AphySykes) reported 48 minutes ago
@MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.
Leo (@Leo71106092) reported 51 minutes ago
@Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews
canny (@v2canny) reported 54 minutes ago
@Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?
Cameron Smears (@camsmears) reported 54 minutes ago
@Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?
Adam Pfeffer (@AdamJPfeffer) reported 56 minutes ago
@redman_mather @Bell_Support @SpaceX There’s really no way around it anymore I think. Took this unit to the maritimes and have 0 dropped service even in the most remote area of NB
Chelseaista (@CCFCISTA) reported 57 minutes ago
@LegalishCA @BellMediaPR Time to cancel @Bell
paul (@PaulG0622) reported 59 minutes ago
@nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!