Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (21%)
- TV (12%)
- Wi-fi (8%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Cambridge, Wolfville, Toronto, London, Mississauga, Edmonton, Winkler, Montréal, Burlington, Greenwood, Aylmer, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 5 hours ago |
|
Wolfville
|
Internet | 8 hours ago |
|
Toronto
|
Internet | 14 hours ago |
|
London
|
Internet | 15 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Mississauga
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Ciliskatron (@Ciliskatron) reported@northyorkcondo @ryangerritsen @Bell I've been in my unit for 11 yrs now. They've increased the rent every year. While I understand I'm paying under market value currently. They also haven't done a thing other than fixed a clogged section of drainage plumbing and replaced a shower head and broken diverter
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DownHooligan (@DownHooligan) reported@ryangerritsen @Bell Been a loyalty customer for over ten years and I just call and they bump it back down. Took $30 off last time I called.
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David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported@Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?
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Doug Anger (@Danger7048) reported@ryangerritsen @Bell I went to @Starlink about 5 years ago,never looked back.When I'm on the go,it goes with me and is reliable.There are different plans now.
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Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported@RimmerDax @Bell @Rogers Wow. Thats crazy. These companies know that we have very little chance of going anywhere else so they treat us like crap.
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Elliott Arcand (@ElliottArcand64) reportedDear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF
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Pratik (@PiratePratik) reported@Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Kudzie Chasosa (@chasosak) reported@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
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Herrichtig78 (@Mike43781977) reported@nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet
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Oladipo (@Oladipoaojo) reportedReally disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell
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Richard Purdy (@RickPurdy1959) reported@ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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Kaushil (@kaushilshah83) reported@Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable
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Steven (@Farrightburner) reported@Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.
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josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply
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Fadnama (@MsFadnama) reported@Bolduc29 @nath_beauregard @Bell Which network does Fizz use?
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BitcoinBiker (@crypto_xarlie) reportedHorrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.
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Luc Groleau (@LucGroleau) reported@Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2
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RJT Sharma (@RJTSharma8) reported@Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.
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BENDELLX (@BENDELLX1) reported@Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell
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Deedeefor (@DeedeeFor98) reported@ryangerritsen @Bell It really is a tiring game. How is it "new" customer can get blah blah blah for $ but long existing customers get nothing until we call and complain.
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DirtyShirt02 (@DirtyShirt0204) reported@Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.
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Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported@bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport
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Tai (@Taidai1338) reportedhey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs
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Heidi (@HeidiRich72) reportedRenegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow
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Lino Palmieri (@linop67) reported@nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works
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Governmeharder👎 (@KeithPlant4) reported@ryangerritsen @Bell People need to cancel tv..why would they drop price if you continue to pay it?...nexttime they raise it im cancelling cable...I mean I stream 90% of everything anyways and I don't pay for anything
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Vaid, Abhishek (@vaidabhishek) reported@nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.
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AC (@Mel41177) reported@Sunshineways66 @ryangerritsen @Bell So I have bell ($110/month) at my home and starlink at the cottage. Just signed up at cottage with EBox for 500 meg speed for $45, bell internet price was $75 for both 500M and 1.5G. Called Bell for home and asked for a better deal and they would only go down to $90. I said my next call will be to cancel .