Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (23%)
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TV (13%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Moncton, Dawson Creek, Calgary, Grande Prairie, Montréal, Châteauguay, Repentigny, Dundas, Kitchener, Kingston, Mississauga, Toronto, Fredericton, Oakville and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Moncton |
Internet | |
| Dawson Creek |
Phone | |
| Calgary |
Phone | |
| Grande Prairie |
Phone | |
| Montréal |
Internet | |
| Châteauguay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dee See
(@buckbrewski) reported
Hey @Bell why do I pay so much money for cable if the only NHL game I can watch is between two American teams. I used to be able to watch every Leafs game (living in Ottawa) when I was with Rogers. This is bull crap.
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Ali Hussein
(@Utrakci) reported
Do you want to test how patient you are? Then speak to @Bell @Virgin customer service representative. So disappointed
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Jagmeet Kapur
(@JagmeetKapur) reported
@Bell_Support I just need Bell position on this issue. I know Ivano Pirro has put a lot of efforts creating an excellent CXS structure but a response without logical answer was something not expected from Bell support. Feel free to see my account “b12lwm28”
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Connie da Silva
(@wallrat1063) reported
@cogeco it pains me to say that ur service is the absolute worst I've received in decades of cable TV/ internet usage. Ur recommendation to move to epico has resulted in continuous interrupted viewing. Can't watch anything w/out constant buffering, or errors.@Bell where r u? 😢
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Naina Vaghasiya
(@Nenarth) reported
@Bell you are providing really terrible service. We are out of wifi since 4th dec due to outage and now you people are saying it will take more 7 days to fix. @Bell can you please ans how we are going to work without wifi for another 7-10 days? This is unacceptable.
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KayTee
(@iamK_T) reported
And @Bell your customer service is terrible. The rep, instead of transferring me to tech support gave me the number to call myself. That's all I need to know to go ahead and cancel and switch providers
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Ryan Sawers
(@sawers_ryan) reported
@Bell_Support I think Bell might have some of the worst customer support I've ever dealt with. I've been a customer for almost 10 years and now I'm being told it takes over 6 weeks to fix an Issue that I notified them about an hour after it happened.
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Teknique 🕴🏿
(@teknique_x) reported
Not exactly the 500mbps up and down that I’m paying for @bell
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Saba 🇨🇦 🇱🇧
(@SabaYNWA) reported
@Bell_Support I tried to switch to your mobile service but never received my sim cards I want to bring over my two devices but no one seems to be able to help. Which number can I call I'm tired of the ring around maybe I should stick with eastlink.
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⁶
(@fe6ruary) reported
Just wasted 42 minutes of my life with no help from @Bell_Support !!
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Jagmeet Kapur
(@JagmeetKapur) reported
@Bell_Support @Bell - How do you view when your modem leaves dead zones in a normal two storey home where Rogers works like a charm…. On top of it L3 confirms the issue, and then support tries to charge customers for wifi pod’s. Is this a service deficiency or an upsell?
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LS veer
(@Ls_Veer) reported
Hello @Bell recently I upgraded my device and got a new one from bell. The person from bell who was helping me over the phone told me that there will be a $50 processing fee on your bill but since you’re already a bell customer we can waive this off when the bill is generated but
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MstrWolf
(@MeanMrWolf) reported
@bell @Bell_Support Just reached out via chat to try and get answers about #ftth service in my neighbourhood. I've been watching your contractors lay fibre the last couple of weeks and wanted to know how to ensure it's run to my house. Got a sales pitch for 100Mbps DSL
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mike
(@Mikeyboy1432) reported
@Bell @CraveCanada can you please stop playing the stupid lotus commercials every 5 minutes on bell fibe tv! Super annoying and now I don’t even wanna watch it!
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Sheyanna
(@zennyslavens83) reported
@Bell_Support how long will it take to fix your system in newfoundland?
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The Heartbreak Club (T.H.C)
(@heartbreakers44) reported
@Bell_Support Reach out how? Are you saying to call the same customer service reps she has been calling for over four months?
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Naina Vaghasiya
(@Nenarth) reported
@Bell_Support you’re providing really terrible service. We’re out of wifi since 4th dec due to outage and now you people are saying it will take more 7 days to fix. @Bell_Support can you please ans how we are going to work without wifi for another 7-10 days? This is unacceptable.
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Travis Curley
(@TravisCurley2) reported
@Bell_Support why internet slow, i give big money for speed internet. why slow
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madeline
(@notmaddyy) reported
@PurolatorInc what a trash app and trash service! Why does @Bell continue to do service with you, unbelievably frustrating
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Gas Man
(@GasMan0070) reported
@Bell_Support Do you have a customer service number where I can speak directly to a Canadian based agent instead of being connected tona Philippines call centre?
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The Heartbreak Club (T.H.C)
(@heartbreakers44) reported
@Bell_Support Even more disgusting, was the lack of compassion from the credit collector today who told her “don’t mess up the payment plan or we won’t help you again”. As if she is being punished. Absolutely horrid to witness someone be treated this way.
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Curious Rob - Dad, Pagan, AppSec, talks w spirits
(@rob_echlin) reported
@amazonca @Bell_Support a robocaller called about 10 times this morning. "Dear customer, this is Olivia at Amazon customer service. We have received an order for $600. If you want to dispute this charge, press 1 for customer service" How to stop robocallers?
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madeline
(@notmaddyy) reported
.@PurolatorInc what a trash app and trash service! Why does @Bell continue to do service with you, unbelievably frustrating
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Craig Kirk
(@CraigNKirk) reported
@Bell_Support we’ve had slow internet all day in Kanata in Ottawa. Are there problems you’re working on?
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The Heartbreak Club (T.H.C)
(@heartbreakers44) reported
@Bell_Support And incredibly all she ever wanted was for you to cancel the line. She wasn’t asking for money. She wasn’t asking for credit. Just to cancel the damn line! Now she’s giving her last dollars to settle her account to keep her phone active. Truly disgusting
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IH
(@IHG_Baller) reported
@NBACanada @Bell Stop gassing a normal floater... treating him like a damn make-a-wish kid 😭
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Naina Vaghasiya
(@Nenarth) reported
@iamK_T @Bell @Bell_Support Mine is not working at all. And they just keep dragging timeline. Its very frustrating as we call customer care and they can not guarantee when it will get resolved.
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The Heartbreak Club (T.H.C)
(@heartbreakers44) reported
@Bell_Support If you are truly sorry for this, you will clear the poor woman’s bill and allow her to start fresh. I mean, paying an average of $300 for the last ten years for cellphones, and then a home phone bill for 30 years plus? And not even help when her husband does? Kinda crazy
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#Unacceptable honey 🇨🇦🇳🇱
(@jarisfull) reported
@telus @koodo Have the worst customer service since @Bell
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Jagmeet Kapur
(@JagmeetKapur) reported
@Bell_Support Discussed with Bell and if your modem does not cover your 2500+ sqft simple two storey home and Technical support advises to rectify the issue with pods then it’s a customer problem which customer needs to pay, since multiple factors affect Bell modem signals.