Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 15: Problems at Bell Canada
Bell Canada is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Elliot Lake, Guelph, Winnipeg, Toronto, Montréal, St. Catharines, Kitchener, North York, Windsor, Athens, Toronto county, Markham, Ottawa, Scarborough, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 21 minutes ago |
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Internet | 17 hours ago |
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TV | 21 hours ago |
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Internet | 24 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Pranay Malusare (@MalusarePranay) reported@Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $
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Mike (@maplelake13) reported@Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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Typhlosion3000 (@Typhlosion3000) reportedDear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?
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Orsys (@OrsysRules) reported@Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.
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HorseShoe Hillbilly (@HorseShoeHillby) reported@Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.
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Sally (@sadforcanadians) reported@Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful
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Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
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Joey Mack (@Jmackwins) reportedcaveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.
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Jonathan Arthur (@jonarthur) reported@TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.
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Ken Braithwaite (@DStrungk) reported@Bell_Support We have a Bell streamer. It died. Phone help told us to go to a store. The store in Ancaster was no help. They told us they would do nothing and told us to buy a Fire Stick. Which wouldn't work as we cast to the streamer. So we aren't getting what we paid for.
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Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
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Naren (@NarendraS16) reported@Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.
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Adventures (@adventures_247) reported@Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.
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Katie🌼💛☀️ (@k_mclean) reportedIf @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god
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Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
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Kesiya John (@JohnKesiya) reportedBell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell
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Mike Moore (@HueyTheFrenchie) reported@mobinfiltrator @Bell The best choice I ever made was not having my tv/internet from the same provider as my cell. This way if one of them goes down I’m still good.
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Mark Laventure (@marklaventure) reportedHey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
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For NL (@ForNL6) reportedFck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …
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Tim (@TimJArmstrong) reportedThis is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!
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Viola Sewerynek (@viola_s1981) reported@Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.
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Pixel (@dizzylazypixel) reported@Bell can you please fix the Internet outage in Mississauga today ASAP? There’s a World Cup final game at 3pm and our life is at risk without an internet! I’m begging you, please fix this outrage 🙏🙏!!!
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Atomic Sh0cKer (@AtomicSh0cker) reported@MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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Simsss (@simran_jo) reported@Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫