1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 15: Problems at Bell Canada

Bell Canada is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, London, Milton, Guelph, Winnipeg, Montréal, Mississauga, Toronto county, Ottawa, Sydney, Truro, Kelowna, Sherbrooke, Cambridge, and Calgary.

CityProblem TypeReport Time
Toronto Wi-fi 5 hours ago
London Phone 5 hours ago
Toronto Phone 6 hours ago
Milton Internet 7 hours ago
Guelph Internet 7 hours ago
Toronto Internet 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • RajivKu74035890
    rkt (@RajivKu74035890) reported

    @Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service

  • vanderhague
    Always Freija. (@vanderhague) reported

    @PhillipMillar @TEMP0RARY_NAME Lost my cell on Sat. Had to unfortunately go to a Bell store where I had to deal with a surly, utterly rude J££t invader. F*ck @Bell. Crush the telecom oligopoly.

  • Kollerkunzultz
    Daberechi. 🟡 (@Kollerkunzultz) reported

    @Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto

  • possiblecanadia
    Possible Canadian (@possiblecanadia) reported

    So because of @Bell I'm gonna have to pay for another month of a bank account I'm supposed to close + overdraft fees because I don't have $105 in my bank account right now, since, y'know, I just got LAID OFF. The guy I talked to on the phone was an ******* too.

  • Ridwan_RanDdy
    Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported

    @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • NexusSomnia
    Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported

    @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • dynamozes
    Moses (@dynamozes) reported

    @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

  • ade_chameleon12
    Prince Ade-Chameleon (@ade_chameleon12) reported

    @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

  • Leo71106092
    Leo (@Leo71106092) reported

    @TheSpec she also has a medical alert service that isn’t working either with this outage. How many are in the same situation? One fall and we’re in big trouble. @Bell and @Bell_Support have been completely useless. Lying every other day when it will be repaired.

  • yemitula
    Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported

    @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates

  • ocp_sumit
    The Last of us!! (@ocp_sumit) reported

    @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

  • Zeps8314
    Paul (@Zeps8314) reported

    I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • theresemacdona6
    Therese (@theresemacdona6) reported

    Well were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!

  • ETRdotTVRon
    Ron Shaw (@ETRdotTVRon) reported

    After Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.

  • Paulondrumz
    Paul (@Paulondrumz) reported

    @Bell FIX YOUR DAMN APP

  • JoanRee71984820
    Joan Reed (@JoanRee71984820) reported

    @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

  • Bentu_Osa
    Bentulla (@Bentu_Osa) reported

    @Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews

  • AllyxWay
    1of1ally🤐 (@AllyxWay) reported

    You would think @Bell would fix their internet after 3 days being down but who gives a **** right?

  • jiwashiboo
    Dowin Jiwa Shiboo (@jiwashiboo) reported

    @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell Ok Game 5 tomorrow will you have the problem solved ?

  • Trevordovsky
    Trevor Cox (@Trevordovsky) reported

    . @Bell your customer service sucks I actually had a service rep hang up on me today. 3 times I have tried to have an issue resolved, and you all keep passing it on to another representative. You owe me money. I want my money.

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.