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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 22% Phone (22%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Burlington, Cambridge, Montréal, Toronto county, Peterborough, Toronto, Ottawa, Winnipeg, West Kelowna, Mississauga, Gatineau, Mount Brydges, Halifax, Vancouver, and St. Catharines.

CityProblem TypeReport Time
Burlington Internet 10 hours ago
Cambridge Phone 10 hours ago
Montréal Internet 11 hours ago
Toronto county Internet 11 hours ago
Montréal Internet 11 hours ago
Peterborough Phone 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • ETRdotTVRon
    Ron Shaw (@ETRdotTVRon) reported

    After Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.

  • BlackHoleNorth
    Brendan Fyke (@BlackHoleNorth) reported

    @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

  • sailorshinde
    Gaurav Shindé (@sailorshinde) reported

    @Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!

  • HabsGHG
    Habs GHG ✨ (@HabsGHG) reported

    My effing tv connection @Bell keeps conking out. WTF.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!

  • tuxking2000
    tuxking2000 (@tuxking2000) reported

    @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.

  • lesbiansquiddo
    virtuous ******* squiddo (@lesbiansquiddo) reported

    @footballyuri @Bell @sayu IT WAS SO ******* BAD

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • itgetsbretter
    It Gets Bretter (@itgetsbretter) reported

    @Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage

  • whois_adarsh
    Adarsh (@whois_adarsh) reported

    @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @zidalama @Bell Not bad actually

  • neece_neece
    Shaunice🇧🇧🇨🇦 (@neece_neece) reported

    So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

  • jbhannahurontel
    brenda johnstonhanna (@jbhannahurontel) reported

    @Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor

  • Doretta_Wilson
    Doretta Wilson (@Doretta_Wilson) reported

    Dear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

  • Ridwan_RanDdy
    Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported

    @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

  • JDirt1980
    Johnny Dirt (@JDirt1980) reported

    @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.

  • sheikkkkkkkkk
    kays!!! she/her🏳️‍⚧️ (@sheikkkkkkkkk) reported

    @Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is

  • Itzpelumi
    Iampelumi 🇨🇦 (@Itzpelumi) reported

    @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

  • ChiefTod
    Scott Tod (@ChiefTod) reported

    @Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.

  • dearappauthors
    dearappauthors (@dearappauthors) reported

    @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?

  • Kyle_AD_Voice
    Kyle Warwick-Mathieu (@Kyle_AD_Voice) reported

    Why did my @Bell_Support internet have to die tonight? Some idiot cut a cable line somewhere, and now I can’t get any work done. #DoBetter

  • JPintheLDOT
    JRPatterson☘️ (@JPintheLDOT) reported

    @Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?

  • DennieV43
    stillaleafsfan (@DennieV43) reported

    @Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you

  • stanwalkercci
    Stan Walker (@stanwalkercci) reported

    @blaing99 @Bell Spoke with a tech guy today who wants to build a support company addressing this very problem. Biggest complaint in Telecom - support and billing

  • thisjayeju
    Ayokanmi (@thisjayeju) reported

    @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell No just fix it - we’ll see if it gets fixed tomorrow- this is putting her safety at risk

  • soul_supplier
    Soul Supplier (@soul_supplier) reported

    Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter