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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Severn, Halifax, Ottawa, St. Thomas, Toronto, Kitchener, Windsor, London, Milton, Montréal, Chatham, Saint-Antonin, Truro, and Halifax County.

CityProblem TypeReport Time
Mississauga Internet 6 hours ago
Severn Phone 19 hours ago
Halifax Internet 1 day ago
Ottawa Internet 1 day ago
St. Thomas Internet 2 days ago
Toronto Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell_Support Well you didn’t help as promised.

  • MagicCarpetMoe
    PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported

    @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

  • greenbeee1
    green beee (@greenbeee1) reported

    @Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.

  • axelsimonise
    Axel (@axelsimonise) reported

    @Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl

  • MarquanV
    GeekDosage98 (@MarquanV) reported

    @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

  • pye_jimmy
    Jimmy-Pye-Guy (@pye_jimmy) reported

    @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

  • CosmicalLupus
    Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported

    @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

  • shavezsurve23
    Guddu Bhaiyya (@shavezsurve23) reported

    @Bell worst customer service ever, agent named Adam, on call was so rude and in a rush that doesn't Wana help or assist. Worst service ever and I'll make sure I switch all my services. Will never recommend and will refer to this incident to all. Thank you @bell for nothing.

  • Bananrama2
    anna b (@Bananrama2) reported

    @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

  • bigleafkev
    Mr.B (@bigleafkev) reported

    @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

  • serwansb
    Serwan🚀 (@serwansb) reported

    @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

  • SebArtDram
    SebRen (@SebArtDram) reported

    .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

  • Rae8465
    RaeofSunshine☀️ (@Rae8465) reported

    @Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF

  • vandewallefarm
    David Vandewalle (@vandewallefarm) reported

    @Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

  • RichFriars
    R I C H (@RichFriars) reported

    Trying to get @Bell to service my area but they don’t seem to be interested.

  • toronto5511
    I❤️summer🇨🇦 (@toronto5511) reported

    @GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • KellyCreekDairy
    Harm Kelly (@KellyCreekDairy) reported

    @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

  • AACEIMSAC
    AACEI MSAC (@AACEIMSAC) reported

    Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

  • JohnQPublic100
    JQP (@JohnQPublic100) reported

    @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell Ok Game 5 tomorrow will you have the problem solved ?

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

  • kevthegrad
    Kevin MacKenzie  (@kevthegrad) reported

    @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.

  • Puneet0982
    Puneet Mahajan (@Puneet0982) reported

    @Bell Come on @Bell you can do better 3 days to fix home internet??

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.