Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (24%)
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TV (13%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, St. Albert, Halifax, Lucasville, Montréal, Digby, Essex, London, Calgary, Charlottetown, Dartmouth, Surrey, Maple and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Najat Jellab
(@NajatJellab) reported
@Bell what is wrong with the Fibe TV never working? The guide is not shwoing the channels, how can we still watch? They're available on PC but we'd like to watch on TV!
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elmira badi
(@elmirabdi7) reported
@Bell Please support Iranian and waves all fees for long distance calls #MahsaAmini
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Melody
(@pink_puffin) reported
@Bell Hello Bell, landline service for an elderly lady has been down since the hurricane on a Saturday. How does she let the company know it is down? Her wifi high speed is working fine. Just no dial tone for the landline. This is HRM.
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Simon Granger
(@simongranger14) reported
@GinnyEPowell @Bell_Support I'm having the same problem. Hopefully they're working on fixing it.
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Wen
(@Wen_Cad) reported
It was lovely to see @Bell_Support and @EastlinkSupport Pat themselves on the back the last few days here in the maritimes. You failed your customers and put peoples lives at risk. @CRTCeng Don’t congratulated yourself when people had no service. Then act smug during a briefing.
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Salar
(@salarabdulbaki) reported
@Bell So you made your go to person for this response a local who also is dealing with this catastrophic events instead of sending someone from Montreal or Toronto? Poor soul has to work and carry this burden while living it themselves.
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canadianapatricia
(@pboyer1) reported
@Bell_Support I'm in Mississauga and rebooted the modem/router twice and nothing?! ~"Echos saying maybe issue connecting to the modem, I also followed through with the instrucions - no change ~If issue with Echos, do they impact the modem/router working properly? Please Help!?!?
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Edison_Pioneer
(@Edison_Pioneer) reported
@Bell_Support Can you help me get a good offer on a trade-in + migration plan? I wantan iPhone 14 Pro Max 1TB.
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Michelle Dexter
(@Michell91545612) reported
@Bell Never would I go to Bell.
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Maya Love
(@mrsmayalove) reported
@Bell_Support I’m getting quite fed up with your service. My phone plan went from $169.50/month for 20 gb of unlimited data (between two lines) to $176. I’m looking online and see your plans are not less than this increase you’ve given me. How can you justify increasing existing
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Alana
(@adlipton) reported
My @Bell services have been slow and glitchy the last 3 days and today a Rogers rep showed up at my door to get me to switch with low internet prices. I don’t believe in coincidence…
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Marco
(@sierraalpha32) reported
@Bell To ensure all customers can reach their loved ones in Iran, Rogers, Fido, Telus and Koodo are waiving fees for long distance calling and text messaging until October 14. We look forward to see the same support from Bell. Thank you!
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ՄՎՊ
(@mv_balian) reported
@Bell_Support @NajatJellab Clearly @bell you haven't noticed this an internal issue... I have the same issue Clearly a lot of ppl have it
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مَه زاد
(@ghaneshirazi) reported
@Bell @VirginPlus @VirginPlusCare support us #MahsaAmini
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Bijan Arab
(@arab_bijan) reported
@Bell I contacted support and they told me it free only for Pakistan!
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Zhino
(@ImmunoZhino) reported
@TELUS @Bell can we get your support too? #MahsaAmini
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Daniel Paradiso
(@danielparadis0) reported
@GinnyEPowell @Bell_Support @Bell_Support I am also encountering the same issue. Channels are missing from the app
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elham j
(@elhamj14) reported
@Bell Please support Iranian the same as Telus and Rogers. Make the calls and texts free to Iran
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Christopher Algar
(@algarlab) reported
@Bell_Aliant @Bell_Support To explain more, I have an older "unlimited plan", but after a set limit you throttle the connection down to an unusable 512 kbs. I was told the only option was to changed to a newer more expensive plan. My data is so slow your own website. won't load to look at your plans.
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Hockey Gal
(@HockeyGalDough) reported
@Bell I echo the same concern as numerous comments on your posts and mentions. @Rogers and @TELUS have been very prompt at acknowledging the issue in Iran. Thousands of Iranian-Canadians have lost touch with their loved ones in Iran due to the Iranian government cutting off internet.
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Lady vs Machine 🌻
(@LADYvsMACHINE) reported
@Bell That’s a terrible deal, I get 25 gb for $55 from Rogers.
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Christopher Algar
(@algarlab) reported
@Bell_Aliant @Bell_Support Sure I would love that however I talked to your technicians and customer service for several hours today and told it was impossible to help me. But if you point me to someone who can help that would be great.
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Krystopher Robin
(@KrystopherRob) reported
@Bell_Support Hi, is your 4G LTE/5G data down in the Montreal area? I only get 3G on my phone. Mobile data is on and 5G is on as well. Restarted 3 times now.
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Peter Martin
(@PM013) reported
@Bell Can someone DM me regarding a Catch 22 I get when dealing with Bell and Bell sales for mobile devices. I have talked and chatted and advice given is wrong. I am a Bell customer INT/TV and can’t get the info I need
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VoiceOfIran
(@VoiceOfIran369) reported
@TELUS Great job Telus! Keep it up! Both @ShawInfo and @Bell should follow Telus and Rogers's footsteps! Support Iranian People #MahsaAmini #IranRevolution
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Carol Edwards
(@cedwards4343) reported
@Bell_Support @Bell Hi 👋 me again. Have done as asked and sent DM and that was 8 days ago and my concern is still not resolved. In fact I have not heard from anyone. Is this normal customer service?
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Philippe-Olivier
(@PhilippeODupuis) reported
Wondering about getting the iPhone 14 Pro in Canad with @Bell or @TELUS ? Short answer:Get it with Telus Long answer: 3 weeks after ordering with Bell, still nothing and horrible customer service. 24 hours after my order with Telus, I received my iPhone 14 pro tracking number.
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Chris Lindsay
(@clindsay1977) reported
@Bell_Support @GinnyEPowell I am having this issue too. Many channels not showing on the app at the moment
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Christopher Algar
(@algarlab) reported
@Bell_Support why not provide the same help to people with plans such as mine to those with capped plans. Is what I don’t understand.
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ՄՎՊ
(@mv_balian) reported
@Bell_Support @GinnyEPowell Having the same issue