Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Almonte, Mississauga, Toronto, Winnipeg, Waterloo, Calgary, Edmonton, Bridgetown, Brampton, Kingston, Moncton, York, London and Miramichi.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Almonte |
Internet | |
| Mississauga |
Internet | |
| Toronto |
TV | |
| Winnipeg |
Internet | |
| Almonte |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Zilla
(@Zilla99525999) reported
@RogersHelps A credit to yesterdays wireless service fee isnt enough. i better get a month bill waived. other me and my friends family will goto @bell @TELUS
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c
(@camdahamster) reported
@Bell_Support my wifi is **** can you FIX YOUR ******* SERVICE WHY AM I PAYING FOR WIFI THAT CUTS OUT EVERY TWO SECONDS?
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koutora
(@koutorasbees) reported
@Bell_Support there's an eastern Ontario internet outage as far as I can tell, is there any estimation for when this will be fixed?
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Shane
(@famefriendspod) reported
Hi @Bell, Had descriptive audio today on my TV and called in to get it muted. Advised the rep of the issue. He said it's box model specific. Then told me that my box doesn't have that `feature' and it has to do with TV.
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Jehan M Jiwa
(@JehanJiwa88) reported
@Bell_Support currently experiencing cellular data outage in Lower Mainland, BC. Any ideas what's going on?
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Jill Carter
(@jillcarter) reported
(And I pay @Bell a crazy amount of money per month) and in order to get a replacement remote I would have to pay $30!!! For something I already pay a monthly fee for. I am so tired of #Canadian #telecom companies gouging the customer. The amount of money I give #BellCanada
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(Goldfish)
(@GoldyTheGFish) reported
@lesleychestrman @Bell_Support I understand the feeling. Bell customer service made me cry once.
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Shanny
(@cshanny55) reported
@Bell_Support I have been using wifi calling for a year because of this issue. I put a ticket in with Bell. You acknowledged that there is a problem but this has been years. As you can see many in my town have issues. It's time you guys step up and fix the actual problem. This is not right.
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Shauna Reay
(@shaunareay) reported
In January, my 75 year old mom made a $203 phone payment that somehow ended up in another customer’s account. Despite multiple calls over the last 3 months, they still “can’t find the money” and have not credited her back. @Bell_Support, this is a disgrace.
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JessicaStabbit
(@StabbitJessica) reported
@Bell I really doubt this. Your employees sound miserable. And clearly don't care about customer retention. It's made an already clear decision so much easier. It's not me. It's totally you.
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Shanny
(@cshanny55) reported
@steveshannahan @Bell_Support @CRTCeng I got a call from their Network peeps. They are definitely aware and two projects are coming, one in July and one in the next year to add more towers. So guess I will see after July but it's so frustrating.
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essARR
(@ItsScott_NBD) reported
@Bell_Support I upgraded phones months ago and going to check my voicemail and it asks for a temporary passcode. I’ve tried my 7 and 10 digit number and old passcode and none work. And resetting erases the voicemail I need, so in a bit of a problem
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David Sawchuk
(@DavidSawchuk) reported
@Bell_Support Are there any further steps to take? I was already on the call list, i filed a complaint, but that won't have an immediate effect and i tried to report to canadas anti fraud, but they wouldn't pick up the phone... again. Can't bell take the numbers and block them for people?
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Steve Elkin
(@Stevie_clix) reported
@lesleychestrman @Bell Ha! That’s the Bell I know & love: last fall, I complain about a 240$ bill, they reduced it to.... 310$. Never again #neverbell
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Alex
(@Alexandralpach) reported
@Bell_Support your service is as reliable as Doug Ford. It's utterly frustrating to have had six months of problems. And i thought if a call with tech support is disconnected, they're supposed to call back?
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JJCowan
(@jjcowanbeauty) reported
@Bell_Support you’ve got some pretty rude operators. You need to work on customer relations how are things going to be resolved if your operators don’t listen and disconnect your call?!.
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Sonia Ruivo
(@SRuivoS) reported
@lesleychestrman I agree 100% @Bell's customer service is absolutely horrible. I changed providers years ago and I'll never go back to Bell even if they offered me free services.
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Jacqueline S
(@socatease) reported
@Bell_Support are you having issues now? Internet has been down for a while
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Sheena
(@sheenayay) reported
@lesleychestrman A @Bell_Support rep told my husband “good for you” super sarcastically when hubby said he was going to escalate the complaint.
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FreedomFirst
(@Ham6Karin) reported
@RoninPoland @Bell Would agree but as a Rogers customer I would say they don’t come close to being the worst!
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gnitsevniemorej
(@gintsevniemorej) reported
@Bell_Support is your mobile app down or something? It doesn’t seem to load past the first page. This also applies to your website!
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PaulaPC, CPXP
(@PaulaCalestagne) reported
@lesleychestrman @Bell Ask to speak to someone in customer retention ... they usually offer better service .
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JessicaStabbit
(@StabbitJessica) reported
Why is @Bell so difficult to deal with?! If anyone is on the fence about which company to go through: 0/10. I would recommend crawling over broken glass before starting an account with them.
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Diana Martin
(@DailyNewsDM) reported
@Bell I spent an hour being transferred between three (helpful) associates trying to sort out my internet issues. I was disconnected THREE times and had to repeat everything before being disconnected with no resolution. I just want to upgrade my service - why is this difficult?!
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Lesley Chesterman
(@lesleychestrman) reported
Just had the most surreal exchange with a @Bell_Support agent about my cell phone bill. Unbelievable how those agents can lie and give you the runaround to save a couple $100. @bell is terrible at customer service. And during a pandemic as well. @bellcanadalies 👎
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Renée O'Neill
(@RoroFranco) reported
@Bell_Support Care to expound on the landline outage currently affecting eastern Ottawa? No service until Friday? I thought I was paying for a landline because I could count on it in case of power outage or wireless service outage. Am I getting a credit on my account?!?
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Martin
(@BluePa1nt) reported
@mlwhetham @Bell Seriously. Bell is garbage. Will never subscribe to one of the big three, unless forced to.
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~Kayy // ******* Supreme
(@ClefairyHero) reported
@Bell_Support i'm having trouble making calls to people and places, i keep trying to call my vet but the automatic voice says to me "the caller you are trying to reach is currently unavailavle please try again later" i cant even call out to anyone, what's going on????
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J. Blake Wilson
(@jonblaw) reported
@Bell_News @Bell_Support I've been a long time customer, but I would like to discontinue my service with you immediately. Please advise me how to do this as quickly as possible. Thank you
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J. Blake Wilson
(@jonblaw) reported
@Bell_News @Bell_Support @Bell Is it customary for your employees to not follow through on service? Despite my doing all that I can, you continue to mess it up. What's wrong with you?