Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (4%)
- E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Pickering, Orillia, Mississauga, Erin, Orangeville, Cambridge, St. Catharines, Winnipeg, Montréal, Toronto, Gatineau, Edmonton, Vancouver, Ottawa, and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Pickering
|
Internet | 33 minutes ago |
|
Pickering
|
Internet | 40 minutes ago |
|
Orillia
|
Phone | 4 hours ago |
|
Mississauga
|
Internet | 8 hours ago |
|
Erin
|
Phone | 9 hours ago |
|
Orangeville
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Caz (@StuCaz861391) reported@Bell Our Giga Hub 3000 shows a red Internet light since Friday night. We replaced the modem as instructed and service is still down. Only our house is affected. This outage is unacceptable — please document it and apply a credit for the lost weekend.
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Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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Stressy Ressy 💙 (@RessyM) reportedI thought that the @CRTCeng was fixing wholesale rates? I'm still being offered 1 gig fiber service (non bundle) from @Bell for under $60 per the latest flyer I received. They wouldn't offer that for over a year if they were losing money on it the entire time.
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N (@NegativeNedDN) reported@CTVNews try to get a job with @bell, so they can outsource your job overseas. meetings will take 1 hour instead of 20 minutes due to language barrier, and when systems go offline you can spend more time on the phone than resolving the issue. also, they get paid less with less benefits as they are contractors.
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please???
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paul (@PaulG0622) reported@nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!
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Rockstar (@Rockztar_1) reported@Bell worst network ever!!
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x-Cole (@colew2626) reported@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
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bta (@bta1976) reported@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
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Steven (@Farrightburner) reported@Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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Inderrjeet Singh (@Inder1_322) reportedany response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty
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Khan (@FerozKh08656482) reported@Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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Miss Peepers (@miss_peepers) reportedCan anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
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Andres Hernandez (@andreshmt) reported@Bell @Bell_Support this company sucks!!They dont have fibre in alot of places and i am talking urban areas,nothing remote,for example at Driftwood Dr Burlington ON,they only have 100 Mbps and cost like3 times more than 1.5 Gb that i'm paying now,they didnt even offer a solution
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Dog Lover!!! (@thebigwojcik) reported@Bell @Ombudsman_OBSI My mobile cost went up. Called twice only way to get a cheaper plan is to get a phone through them. I buy my phone's myself. Don't like contracts. They blamed the increase on the war! Called Telus and saved $37 a month. No more loyalty, Bell sucks!
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Michael G. Hitchman (@MikeMacHitchman) reportedThis looks like I've solved the Fourier integral transform crack in the @Bell system, the front brain intelligent will have to look at their own fix.
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stillaleafsfan (@DennieV43) reported@Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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Route 17 To SkyCountry (@Mars_Robot) reported@WWELadyRefJess @Bell @CBCHamilton This has a lot to do with the secret haram payments necessitated by bitcoin terminals in the downtown core for IPTV. I guess I shouldn't pick sides but these chicks are hot. Are Bell fools going to make a recognizable effort to support fans. #London
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KyFlo (@flop78) reportedwtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!
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Wheat (@Wheat856) reported@Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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VamosRafa (@VamosRaFAN) reported@Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!
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Tammy Lynn (@TammyBu65502331) reported@dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks
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Abin (@abindaspk) reported@Bell we have been having Internet issues for several hours now, talked to two different executives and did not get the help needed.