Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: St. Catharines, Nanaimo, Bradford West Gwillimbury, North York, Hamilton, Birtle, Toronto, Whitby, Cranbrook, Pointe-Claire, Ottawa, Kitchener, Sydney, Bathurst and Uxbridge.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| TV | ||
| Internet | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Adam McNamara
(@adammcnamara) reported
@SpaceX ETA for Starlink in Oakville? @Bell 50 down 3.5 up for $74.95 is criminal, and @CRTCeng is an accomplice
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Jarry Barclay
(@jarrybarclay) reported
@TekSavvyBuzz @Bell Ba$tards sent me a price increase to $41 for $38/month. I just want the most basic data plan of 2 measly MB until we don’t have to work from home anymore & so i can keep my phone line till then & they go and raise it by $3. Never even go near 2 but God forbid you go over too..
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KingJB - PITM
(@KingJB) reported
@Rogers @rogers emails that the outage is cleared. I called, they said no. Asked to wait another 24 HRs. No response to DM. Already 1 day w/o service. No cable, net, home phone. Im WFH Im told I cant use my rogers cell data and get reimbursement. @Bell its about time I make the switch
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alison b
(@alisonbbme) reported
@Bell_Support desperate for internet at my new condo. Tech came and said there is no space on the building box. I have work And school. Please please please help
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Bryan
(@bosa187) reported
@Bell we were told our internet woukd be faster and tv boxes woukd ve better. you still havnt given us all our boxes uts been over a year. Our internet is not better. And your sales rep and customer servive has been awful. time to give @Rogers a call i guess
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storyofyesterday
(@storyofysterday) reported
I have no idea why I decided to go back with @Bell when I set my internet up. Their customer service sucks. #fuckbell
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Bettinna Lee
(@BeashannaJ) reported
@TekSavvyBuzz @Bell It's simple don't do Microsoft don't do bad what you might want to own by AT&t but look what happens in Tennessee there's a boom and don't do Rogers we could have a beruit moment in the big fig newton in between White Rock don't play that that's where the trans istors are
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Bernie Lomax
(@allwrongdotcom) reported
@TekSavvyBuzz @Bell At least @Bell didn’t take any Covid relief money from the government and then ****-can hundreds of people including one of the most popular sports anchors in the country......
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bizzy
(@donlaflare9) reported
@Bell is the abdolute worst company, with horrendous customer service. These people overseas put you on hold mid conversation and transfers me to an employee directory so that the call ends up disconnecting. Bell has cut my internet speed to a fraction of what it once was.
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bizzy
(@donlaflare9) reported
@Bell Worst customer service I've ever came across
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Panda (accepting 1 day Valentines)
(@Doggo_Red_Panda) reported
@itsdoggo_ @Rogers is **** I'd rather use @Bell they both ****** suck
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Bettinna Lee
(@BeashannaJ) reported
@TekSavvyBuzz @Bell Oops typo Bell mobile was taking over long ago by AT&t boom I just think the guy meant to blow himself up they were trying you know a frequency I think they thought they got the 4G I made sure I took it down to AM FM frequency or put up the song
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Chris 🦅💚
(@ChronicalCP) reported
@funny1040am Boooo!!! Shows you that while all the great sports cast people of Vancouver are without jobs @Bell is over here making jokes. Just terrible station removed from my radio 🖕
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wnz!
(@ponllle) reported
@Bell please please please fix your wifi
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Vivek Dehejia
(@vdehejia) reported
Hi @Bell_Support, I subscribe to Fibe. I got a call from someone asking about "customer satisfaction". The caller ID identified "Bell" (it was an 866 number). When I asked if this was a telemarketing call, the caller hung up. Is this genuine or a phishing call? Thanks.
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3615 Hyacinthe
(@hyakosm) reported
@johnnypmartin @TekSavvyBuzz @Bell It’s not proportional to the size of the country because low populated areas have slow internet or literally nothing (and generaly no competition and higher rates). We have big cities with a high pop. density.
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storyofyesterday
(@storyofysterday) reported
I have no ideas why I decided to go back with @Bell when I set my internet is up. I am beyond frustrated with the lack of respect and disregard from their customer service. #fuckbell
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Sholina Jivraj
(@SholinaJivraj) reported
@Bell_Support Thank you for your prompt reply. I did call but ur rep couldn’t find my account (I do use ur internet service). What I would appreciate more tho, is your staff not hanging up on people. I’ll send a DM.
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Derek Kleinfeldt
(@derekkleinfeldt) reported
@haggis312 @Bell @TELUS Same here. Must’ve been the same prick. **** these idiots.
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Jason
(@Jason23083139) reported
@Bell_Support years ago when business's cared about their customers I would've never have spent half an hour on the phone most of it on hold, to another country, trying to figure out why my fibe account says I've reached my credit limit when it's just been paid at the end of Jan.
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Nav Sooch
(@NavSooch) reported
@Bell_MTSHelps @Bell_MTS @Bell need to know how to cancel #bellmts full home service, #shaw just offered a ridiculously amazing price, can't believe loyal customer for 15+ years with bell no loyalty program to cut the $300 month bill
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Charles
(@charlessvrd) reported
@TekSavvyBuzz @Bell It seems to me this is a total non issue. What are you paying per for full on cel and data to your smartphone? $90 maybe with the largest plan? Then $50 for home internet. Are you broke or what ? The real problem in Canada is the lack luster economy for the past 13 years
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Manky
(@Thee_FrankG) reported
@Bell. your agents have been hanging up on me and not transferring my calls all because I want to cancel due to poor customer service.
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Hafeez Noorani 🇨🇦
(@FEEZYDoesIT) reported
@TekSavvyBuzz @Bell I switched to @Novusnow and have not looked back ! $45 for 100mbps down and up!!
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John
(@captainjack99) reported
@Bell Bell sucks ***. Scumbags.
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Sholina Jivraj
(@SholinaJivraj) reported
I just got a call from @Bell on a Sunday - (on Valentine’s Day!) to ask me to switch my cellular service to them. In my first sentence I said “I’m not interested bc...” and she HUNG UP ON ME. Good job @Bell. Let me switch right now...lol.
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John
(@jkdn4life) reported
F*ck you @Rogers regret every damn day I have u in my house.. Tv and internet always going out.. As soon as @Bell Fibe is in my area.. I'm kicking ur unreliable *** out of my house..
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Riann Babineau
(@Riannbab) reported
@Bell_Support @Bell_Aliant new customers here. Awful experience so far. Called your customer service line multiple times at this point. “Hard lined” in....is that the problem?!? Not cool that we can’t watch tv or access apps. Help IS NEEDED.
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storyofyesterday
(@storyofysterday) reported
I have no idea why I decided to go back with @Bell when I set my internet is up. I am beyond frustrated with the lack of respect and disregard from their customer service. #fuckbell
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George Paterson
(@haggis312) reported
@Bell I have had one of your staff hang up on me and now been on Hold with another for 30mins. What is going on with the customer service here? Just wondering if I should go back to @TELUS now.