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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 24% Phone (24%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Cambridge, Bouctouche, Fredericton, Toronto, North York, Salisbury, Hampton, Montréal, Ottawa, Grand Valley, Vancouver, Carleton Place, Halifax, Ancaster, and Mississauga.

CityProblem TypeReport Time
Cambridge Phone 41 minutes ago
Bouctouche Phone 3 hours ago
Fredericton Phone 6 hours ago
Toronto Internet 15 hours ago
North York Internet 15 hours ago
Salisbury Phone 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • donprecio
    PRECIOUS (@donprecio) reported

    @Highteaspeaks @Bell Koodo is $32 after tax.any, you can link to your bank for automatic payment or pay by yourself, so you don’t owe them just don’t pay if you don’t want service.

  • RhakelsA
    Ngozichi Etoe (@RhakelsA) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    BREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭

  • AnujMiglani1
    Anuj Miglani (@AnujMiglani1) reported

    4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • CosmicalLupus
    Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported

    @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

  • AllyxWay
    1of1ally🤐 (@AllyxWay) reported

    You would think @Bell would fix their internet after 3 days being down but who gives a **** right?

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.

  • NexusSomnia
    Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported

    @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • noidlegovnomore
    Fuddle Duddle (@noidlegovnomore) reported

    @Bell No. Just fix the problem. @BellMediaPR

  • BlackHoleNorth
    Brendan Fyke (@BlackHoleNorth) reported

    @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

  • esandom
    Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported

    @XVids_Daily @Highteaspeaks @Bell Which network did you port to?

  • shafqatsaify
    Shafqat Khan (@shafqatsaify) reported

    @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

  • PretendEditor
    Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported

    @MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.

  • dearappauthors
    dearappauthors (@dearappauthors) reported

    @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?

  • Zeps8314
    Paul (@Zeps8314) reported

    I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • LeafsForever14
    🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported

    Hey @Bell, your tech support is lacking.

  • thej_schro
    Justin S (@thej_schro) reported

    @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

  • MPDansu
    Oluwapelumi (@MPDansu) reported

    @Shelby2628 @Highteaspeaks @Bell They just called me randomly late last year. First thought it was a scam call, later discovered it was Fido My wife who is a current customer called to change to my plan but they said it's just for customers that left

  • ocp_sumit
    The Last of us!! (@ocp_sumit) reported

    @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

  • mau_arocha
    MAURI AROCHA (@mau_arocha) reported

    @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service