Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 22: Problems at Bell Canada
Bell Canada is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (21%)
- TV (15%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Happy Valley-Goose Bay, Brampton, Hearst, Edmonton, North York, Gatineau, Montréal, King, Chilliwack, Vancouver, Guelph, Cornwall, and Cape Breton Regional Municipality.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 10 minutes ago |
|
Toronto county
|
Phone | 5 hours ago |
|
Toronto
|
Internet | 19 hours ago |
|
Happy Valley-Goose Bay
|
TV | 21 hours ago |
|
Brampton
|
Internet | 23 hours ago |
|
Toronto
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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nothing but volcanic vipers (@MooCowRawrz) reportedGlad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You
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Varun (@varun42036) reportedHi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.
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Johnny Dirt (@JDirt1980) reported@TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.
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Manmohan Chahal (@ManmohanChahal1) reported@Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved
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Kyle Warwick-Mathieu (@Kyle_AD_Voice) reportedWhy did my @Bell_Support internet have to die tonight? Some idiot cut a cable line somewhere, and now I can’t get any work done. #DoBetter
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Jenifer Lanes (@LovesCheese1) reported@Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell_Support Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine
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Jenifer Lanes (@LovesCheese1) reported@Bell Can't you just answer the question? This is not a private issue. Others may have the same question. In the app, how do you download a show that has been recorded when there are several episodes listed ? There is no 'download' button or option listed.
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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Lee Redpath (@redman_mather) reported@AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !
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Bell Support (@Bell_Support) reported@Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.
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Skeptic333 (@sceptic333) reported@Danvir47 @WokeWhisperer @Bell Not triggered and I'm not talking about myself but how Bell has worked to tear families and communities apart that causes real harm. I can't tell if your a troll or just slow to comprehend.
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Tracey Padmore (@TraceysLuvofArt) reported@Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN
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Michael Mason (@OpinionatedLad) reported@ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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Tony Smyth 🇨🇦 (@LateNightCam) reported@TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.
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Adam Pfeffer (@AdamJPfeffer) reported@burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work
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Jessica (@JessicaMaruncic) reported@Bell unbelievably horrible service today. We have all of our business internet and phone through you and none of it is working and I am being told too bad. Business can’t run too bad, customers get an out of order phone message too bad! #worstcustomerservice
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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Adam Pfeffer (@AdamJPfeffer) reported@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
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Michael Mason (@OpinionatedLad) reported@OttawaValleyBNN Please look into what will be 10 day @Bell @Bell_Support land line and internet outage in #BeckwithTownship in and around #Franktown. It went out Wednesday at 4:30pm and now we're told it'll be out until late May 1st! Those with no cell have no access to 911!
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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Funkins Designs (@FunkinsDesigns) reportedHey @Bell / @Bell_Support, is there a problem in the Woodstock, Ontario area with FibeTV? My folks seem to be having issues and no amount of restarts of the home Hub or Receivers seem to make a difference. Unable To Load The Guide (1014).
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Fringe Truth (@TruthFringe) reported@LateNightCam @BlueJays @Bell Yep. Bell is a terrible company.
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Ian Leis (@IanLeis111161) reported@Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.
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Soul Supplier (@soul_supplier) reportedWhy is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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Chris FC (@ChRiS86F) reported@Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail
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Brannagh x (@BrannaghX) reportedin the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care
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kays!!! she/her🏳️⚧️ (@sheikkkkkkkkk) reported@Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is