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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Cambridge, Nanticoke, Vancouver, Mississauga, Ottawa, Toronto, Brampton, Halifax, Saint-Eustache, Saint John County, London, Brandon, Winnipeg, and Bracebridge.

CityProblem TypeReport Time
Montréal Internet 6 hours ago
Cambridge Phone 6 hours ago
Cambridge Phone 1 day ago
Nanticoke Phone 1 day ago
Vancouver Phone 1 day ago
Montréal Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • AnujMiglani1
    Anuj Miglani (@AnujMiglani1) reported

    4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

  • mattvanp
    The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported

    @bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****

  • gbpell
    Gavin Pell (@gbpell) reported

    I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

  • eyexcel
    🇨🇦leon (@eyexcel) reported

    @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

  • minaaahz
    Mina | FREE 🇵🇸 TIL ITS BACKWARDS MF | (@minaaahz) reported

    @Bell_Support haven't had internet at my house for over 2 hours now. Is there another outage today?

  • CatharineYogi
    Catharine (@CatharineYogi) reported

    @tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell

  • NotJustOs
    Godson (@NotJustOs) reported

    @Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell Ok Game 5 tomorrow will you have the problem solved ?

  • Puneet0982
    Puneet Mahajan (@Puneet0982) reported

    @Bell Come on @Bell you can do better 3 days to fix home internet??

  • _noon278
    Noon (@_noon278) reported

    @Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • AlainGagnon1959
    @Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported

    @Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • TheCanNobody
    Steven Strandberg (@TheCanNobody) reported

    @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • agoulet81
    agoulet (@agoulet81) reported

    @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

  • Amok1441
    Mike Gaudet (@Amok1441) reported

    What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.

  • dnadoesnotlie
    DNA does not lie! (@dnadoesnotlie) reported

    @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

  • D0wnt0wnBrown
    Denny Brown (@D0wnt0wnBrown) reported

    @Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”