Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Richmond Hill, Halifax, Cambridge, Ridgetown, Saint-Zotique, Fredericton, Kentville, Waterloo, St. John's, Maple, Mississauga, Winnipeg, Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Richmond Hill |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Toronto |
Wi-fi | |
| Cambridge |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Samata Bhattacharyya
(@samata_bh) reported
@Bell_Support Hey, the problem is still there
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Howard Ross
(@scarboroughguy3) reported
@Bell_Support Sending this on behalf a friend. All cell phone service down. He is Markham. How big is this outage
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Lonewolf_11681
(@11681wolfman) reported
@Leafsgirlfan30 @Bell Haha jokes on Bell or Roger's, i'm currently a Cogeco customer. From what i heard Roger's is crap
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Akshay Bansal
(@bansalakshay02) reported
We are facing @Bell infrastructure service issue since long and @Bell_Support is trying its best but is unable to resolve our issue which is just near to Bell office at 83, Queen Elizabeth Blvd, Toronto M8Z 1M5
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a m👀se
(@rollickster) reported
Day 4 of having an iPhone that’s just Sitting in the Store, Waiting for someone to let it Connect to the Network Thanks @bell 📱 😠
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Shital Desai
(@SaTSlabYorkU) reported
from
Toronto, Ontario
@Bell_Support Why is there no report or news on outage in York region. We don't have internet for last two days. What is happening with that?
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Domingo Aventura
(@Villaspir) reported
@Bell_Support You’re service is still down here in the M1L area. Contacted tech support and was told to replace the modem. It’s the 3rd time I replaced the modem in one year. Called your store at Fairview and the employee had no professionalism whatsoever. You guys seriously need to do better.
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Christopher
(@Christopher_MP) reported
I am at a complete loss @Bell, I ordered a device from @Bell’s e-store. No email order summary was received and today an @Bell rep called to say they had no record of the details of the order or the charge to my CC and would I please tell them what I ordered, complete fail. #Bell
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GuyNamedSam
(@SamFortier6) reported
When will you get your **** together my home internet is trash. My cell phone service is trash. Could be time to switch to another company.. only thing thats reliable is me paying you money every month. @Bell
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Peter Nowak
(@peternowak) reported
Y'know, internet and cellphone services get a lot of attention for being ripoffs in Canada, but let's talk about home phones. My 80-year-old mom is currently paying @Rogers $65 a month for a landline. Basic service from @Bell is $52, but add any feature and it's $67. 1/3
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Heather Hear
(@heather_hear) reported
@peternowak @Rogers @Bell Big fan of landlines but the pricing is definitely harsh. Moved from Telus to Shaw to save a lot of money overall (cable, internet, landline). Did not hurt that Telus remains one of the worst companies I have ever dealt with in my lifetime.
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Leanneleafsgirlfanforever30💙⚾️💙⚾️🥅🏒🍁🇨🇦💙
(@Leafsgirlfan30) reported
@11681wolfman Don't feel bad @Bell does that 2 the exact same damn thing very sick &tired of it @11681wolfman it's a pain in the *** bullshite it's a pain
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exhausted… 😼
(@Wendyloo99) reported
@Bell garbage service…modem died tues night called wed was told new one sent, checked thurs no order, ordered again and escalated to manager and no call. Currently on hold while sitting in my car,while sick, to find wifi and guess what no one can find any order. #dobetter
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Ian
(@buhdeh) reported
@Bell I really do not appreciate your reps upselling me when I call in to cancel an extra account that was created due to a mistake made by your reps in the first place.
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🤿 🐳 Lindsay Stephenson 🦈⛵
(@SailsAloha) reported
@peternowak @Rogers @Bell Set her up with Ooma. VOIP, about $5/month, $10 for the premium service. She keeps her #, and uses her phone exactly the same as she does now.
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exhausted… 😼
(@Wendyloo99) reported
@Bell_Support Worst part next to no tv/internet while home sick is that my home security doesn't work either #donbetter
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Shital Desai
(@SaTSlabYorkU) reported
from
Toronto, Ontario
@Bell_Support I have already done that several times. The support staff keeps giving new timelines. 12.30 pm was the latest, there is no solution. Do you think that giving us 30$ as compensation is enough after an outage for 2 days
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Domingo Aventura
(@Villaspir) reported
@Bell_Support Your service is still down here in the M1L area. Contacted tech support and was told to replace the modem. It’s the 3rd time I replaced the modem in one year. Called your store at Fairview and the employee had no professionalism whatsoever. You guys seriously need to do better.
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Kayce Dehaney
(@kaycechoice) reported
@Bell_Support please don’t tell me the internet will be down all day ? Rogers was just at my door trying to sell me Rogers internet and I told them NO a thank you.. and now look .. I have work that needs to be done
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keith lepoudre
(@KeithLepoudre) reported
@HilaryChambers1 @CFIB @Bell Bell needs to get more taxpayers through the Federal government to fix this?
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BeatDownBlvd
(@BeatDownCasts) reported
My internet has been down all day and won't be back until midnight at the earliest. Please @Bell have mercy 😫
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Raghu R
(@stat_py) reported
@Bell_Support I called @Bell_Support for tech support since I am still without connectivity. I was told that my entire neighborhood is still out of service since yesterday and it is not yet resolved in m3c1e5 area. And ETA is postponed by another day to 2 PM tomorrow !
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ᑕOᑎᑎOᖇ 🏴🇬🇧🇨🇦
(@connorstewart94) reported
@Bell_Support Still no internet in the woodbine & lumsden area it’s been 24 hours or more….. what’s happening with this bell? Surely an easy fix? 🤔
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a m👀se
(@rollickster) reported
@Bell_Support When you first Tweeted, you denied that there was a known Nation-Wide Issue with the new Pre-Order System Now you were either Oblivious to it or you Lied To Me Either way, I think I’ll stick with the Genuinely Helpful @bell Staff in Park Royal 📱 🤥
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Potatoes
(@EdgeyPotatoe) reported
@Bell_Support Hello still no internet access in North York. I have contacted the support last night they told me the service will be back by 11pm but it's 11am now and still no internet. At least give us a believable explanation 😡
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Margaret MacIntosh
(@MargaretJean94) reported
@elonmusk when are you gonna work on starlings affordability $160 CAD a month with taxes is out of reach but I haven't been able to work for 2 days becuase @Bell is our only other option and they're terrible. I've been waiting for a file to upload for 2 days now
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Ryan Murphy
(@murphyryan885) reported
@Bell_Support I have never, ever had as awful service as I have today from Bell. My brother’s phone was set up under the wrong phone number. All I want to do is change this number, but I was told I can’t because the phone is on contract. The supervisor I spoke to was useless…
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Chris Deez
(@TopoChrisLis) reported
@Bell_Support @Bell Solid company, I like how after having this outage for 24 hours and when we decided to call, you simply inform us to "Restart your router" this sort of customer service is an absolute joke, very befitting of Bell and for it to take till 11 pm to return is absolutely pathetic.
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mallina.
(@msarava6) reported
bell has the worst ******* internet in the world, **** these 🤡 @Bell_Support
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Nika Alia Khan
(@nikaaliakhan) reported
@Bell Too bad they took down Tent City. There are no vacancies @Campbells