Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (25%)
- TV (11%)
- Wi-fi (9%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Milton, Toronto, Kitchener, Mississauga, Montréal, Waterloo, Vancouver, North York, Prince George, Terrebonne, Cambridge, Fredericton, Charlottetown, and Peel.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 2 hours ago |
|
Milton
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Kitchener
|
Internet | 4 hours ago |
|
Mississauga
|
Internet | 8 hours ago |
|
Toronto
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Owen (@OGSMWT) reported@Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.
-
green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
-
Mav (@Maverick_XBT) reported@TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me
-
Adam Pfeffer (@AdamJPfeffer) reported@Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service
-
Janet Jesty-Murphy (@janarama39) reported@Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??
-
Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
-
Radha ☮️ (@lemon_meringues) reported@Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.
-
Paul Rose (@musings_paul) reported@Bell Total outage in Etobicoke central just before game time !! Fix now
-
Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
-
Tina (@ProphecyQueen) reported@Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.
-
Saim Rashid (@saimrashid) reported@Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!
-
Brad Krassilowsky (@BradKrassi87390) reported@vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them
-
Therese (@theresemacdona6) reported@Bell_Support Well you didn’t help as promised.
-
Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
-
MR STONX (@stonxdagoat) reportedYo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.
-
Denny Brown (@D0wnt0wnBrown) reported@Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”
-
David Vandewalle (@vandewallefarm) reportedHey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?
-
Beef 🇨🇦 (@watty_53) reported@Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE
-
Therese (@theresemacdona6) reported@Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.
-
Pranay Malusare (@MalusarePranay) reported@Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $
-
Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reportedHey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?
-
Adam (@Robot_tells_me) reported@Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.
-
Shiraz (@HenryEd13) reported@Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.
-
MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
-
Ken Braithwaite (@DStrungk) reported@Bell_Support We have a Bell streamer. It died. Phone help told us to go to a store. The store in Ancaster was no help. They told us they would do nothing and told us to buy a Fire Stick. Which wouldn't work as we cast to the streamer. So we aren't getting what we paid for.
-
Steph RO (@bronwyn121212) reported@Bell Hello, the wifi is poor.
-
Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.
-
Janet Jesty-Murphy (@janarama39) reported@Bell @bell my service has been down since July 12 #fail
-
@Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported@Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!
-
CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported@ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.