Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (25%)
- Wi-fi (9%)
- TV (9%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Glace Bay, Halifax, Winnipeg, Vancouver, Acton Vale, Moncton, Ottawa, Milton, Kitchener, Mississauga, Waterloo, North York, and Prince George.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Montréal
|
Internet | 8 hours ago |
|
Glace Bay
|
TV | 15 hours ago |
|
Halifax
|
Internet | 20 hours ago |
|
Toronto
|
Internet | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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PTR150 (@jaydeetherobot) reportedHey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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Dave McMaster (@davemcmaster93) reported@Bell hey Bell , as a new customer for just over a month I have been unable to access MY Bell account…several long conversations with CSR’s and no body can help…got a bill today that I can’t/wont pay!!!
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Nick (@NickGeer4840) reported@vandewallefarm @Bell_Support Been with @Bell_Support 30 years it's the worst it's ever been!!!!
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King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported@Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?
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John L. (@lowe17RN) reported@Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.
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Puneet Mahajan (@Puneet0982) reported@Bell Come on @Bell you can do better 3 days to fix home internet??
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Calvin Reynolds (@CalJRey) reported@Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Janet Jesty-Murphy (@janarama39) reported@Bell @bell my service has been down since July 12 #fail
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.
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Infinitus Capital (@InfinitusCap) reportedHere we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?
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Therese (@theresemacdona6) reported@Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.
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RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF
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Desirée Bishop (@desireedante1) reported@Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...
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Annagt (@annagt04) reported@Bell_Support @Bell_Support - problems with services in Toronto and Mississauga
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
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Linda (@Violet_71) reportedHey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail
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Jimmy-Pye-Guy (@pye_jimmy) reported@vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching
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Paul Salmon (@pfsalmon) reported@Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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Paul Rose (@musings_paul) reported@Bell Total outage in Etobicoke central just before game time !! Fix now
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Pixel (@dizzylazypixel) reported@yourrightmedia1 @Bell_Support Good to know! What is going on with these Internet service outage these days? And we only have Rogers and Bell to choose from? It sucks!!
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Therese (@theresemacdona6) reportedOk @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡
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Naren (@NarendraS16) reported@Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.
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CASIE 💕☀️ (@casiestewart) reported@Bell_Support hello! We have not had internet for about 24 hours Toronto (Dundas West/Bloor) is there an outage?! 😩🥹😭
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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Amit Jaiswal (@AmitJai20) reported@Bell @Bell_Support Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred. Why can't store handle billing issues? Very frustrating.
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Tish (@TVWShepherd) reported@Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!