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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Toronto, Ottawa, Mississauga, Truro, Halifax County, Guelph, Cambridge, Markham, Dieppe, Calgary, Saskatoon, Hamilton, Vancouver, and Glace Bay.

CityProblem TypeReport Time
Halifax Phone 57 minutes ago
Toronto Total Blackout 5 hours ago
Ottawa Internet 6 hours ago
Mississauga Internet 15 hours ago
Truro Wi-fi 17 hours ago
Mississauga E-mail 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • theresemacdona6
    Therese (@theresemacdona6) reported

    Ok @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡

  • nash_qureshi
    Dnash (@nash_qureshi) reported

    @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

  • vanderhague
    Always Freija. (@vanderhague) reported

    @PhillipMillar @TEMP0RARY_NAME Lost my cell on Sat. Had to unfortunately go to a Bell store where I had to deal with a surly, utterly rude J££t invader. F*ck @Bell. Crush the telecom oligopoly.

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

  • howardruns
    Howard Bailey (@howardruns) reported

    @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • AlainGagnon1959
    @Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported

    @Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!

  • kevthegrad
    Kevin MacKenzie  (@kevthegrad) reported

    @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

  • Maverick_XBT
    Mav (@Maverick_XBT) reported

    @TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me

  • SflJim
    jim saul 🇨🇦🌽🐓 (@SflJim) reported

    @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

  • AmitJai20
    Amit Jaiswal (@AmitJai20) reported

    @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

  • AlgomaHighlands
    Sixth Wind (@AlgomaHighlands) reported

    @Bell Counting down the days until the new Internet company hooks us up and no longer have to deal with bell

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • thej_schro
    Justin S (@thej_schro) reported

    @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

  • missesja33
    L (@missesja33) reported

    @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

  • CosmicalLupus
    Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported

    @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • gingeridoronald
    Ginge (@gingeridoronald) reported

    @Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell

  • creaturesohabit
    Ray (@creaturesohabit) reported

    **** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.

  • greenbeee1
    green beee (@greenbeee1) reported

    Over a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL

  • lemon_meringues
    Radha ☮️ (@lemon_meringues) reported

    @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

  • Bell
    Bell (@Bell) reported

    @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.