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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 25% Phone (25%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Toronto, Haliburton County, Barrie, Fredericton, Laval, Vernon, Montréal, Ottawa, Kincardine, Sydney, Cambridge, Bouctouche, North York, and Salisbury.

CityProblem TypeReport Time
Mississauga Internet 49 minutes ago
Toronto Internet 13 hours ago
Haliburton County Phone 1 day ago
Mississauga Internet 1 day ago
Toronto Phone 1 day ago
Barrie Wi-fi 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @zidalama @Bell Not bad actually

  • Petert13251912
    Peter T (@Petert13251912) reported

    Dear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.

  • JoanRee71984820
    Joan Reed (@JoanRee71984820) reported

    @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

  • Bananrama2
    anna b (@Bananrama2) reported

    @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

  • Oyeyemiyinka
    Whale. (@Oyeyemiyinka) reported

    @Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive

  • gbpell
    Gavin Pell (@gbpell) reported

    I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

  • noidlegovnomore
    Fuddle Duddle (@noidlegovnomore) reported

    @Bell No. Just fix the problem. @BellMediaPR

  • Itzpelumi
    Iampelumi 🇨🇦 (@Itzpelumi) reported

    @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

  • neece_neece
    Shaunice🇧🇧🇨🇦 (@neece_neece) reported

    So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported

    @Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • RhakelsA
    Ngozichi Etoe (@RhakelsA) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well

  • MiracleofMilk
    MiracleofMilk (@MiracleofMilk) reported

    @Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced

  • LyxDesign
    Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported

    @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

  • Olamiii__
    Ọlámilékan (@Olamiii__) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

  • mau_arocha
    MAURI AROCHA (@mau_arocha) reported

    @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

  • MagicWeedBus
    Reid (@MagicWeedBus) reported

    @Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.

  • LeafsForever14
    🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported

    Hey @Bell, your tech support is lacking.

  • ricksmsnet
    Rick O'Connor (@ricksmsnet) reported

    @Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???

  • BlackHoleNorth
    Brendan Fyke (@BlackHoleNorth) reported

    @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

  • Puff23138399649
    Jax (@Puff23138399649) reported

    @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

  • dnadoesnotlie
    DNA does not lie! (@dnadoesnotlie) reported

    @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

  • klaaspice
    kℓaas (@klaaspice) reported

    wtf is Sportsnet 360 and why tf is not included in my package @bell

  • Waris_Nawaz
    Waris Nawaz Khan (@Waris_Nawaz) reported

    @Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.