Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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Phone (20%)
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TV (19%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Dartmouth, Winnipeg, Montréal, Thornhill, Toronto, Saint John, Buzwah, Ottawa, Halifax, Leamington, Brampton, Sandy Lake, Fort St. John, Cambridge and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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SPACbubba
(@biotechbub22442) reported
I am switching from @Rogers to @Bell first thing tomorrow morning. @Rogers you guys should be ashamed of your customer service. Disgraceful. I’ve been calling everyday for 2 weeks to contact about a huge payment error on my account and cannot get through. Disgusting business
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light ≽^•⩊•^≼
(@pipopiio) reported
fix your ****** *** service @Bell
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Julia Do Couto
(@juliamariedurso) reported
@Bell WTF #newclients trying to login to the #wifi app and unable to due to missing client ID contacted #CustomerService and we were told it can take up to 2 weeks…
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Mike
(@fourorsixnails) reported
Our loyalty team would be able to assist further with the cancellation, apologies as we're unable to process cancellations through this channel @Bell This is terrible customer service
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silentreader
(@silentrdr11) reported
Anyone having problems with #bell internet @Bell
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David R
(@RitchiPools) reported
@Bell Just wanted to shoutout Joel from the executive office Huge help and put my faith back in bell after all that
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Elle (she/her)
(@ellecnoire) reported
@Bell has the WORST customer service. I've been on the phone for over an hour and spoken to at least 8 different CSRs who have all assured me they can resolve THEIR error with my billing, just to refer me to someone else who does the same thing. NOT IMPRESSED!
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alysha
(@AATOMICC_) reported
@Bell I’ve asked for help twice and the first time literally nothing happened, the second time I ended up with two accounts. Can someone PLEASE connect my internet bill to the same account as my mobility? I’m paying overage charges because I couldn’t access my bill
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Mike
(@fourorsixnails) reported
@Bell Terrible customer service @bell
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Kent Sangster
(@KSang09) reported
I’ve had bad service in my life, but nothing even remotely comes close to @Bell . Haven’t had working satellite in 3 months and they couldn’t care less. What a joke their customer service is
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Serendipity_street
(@Advocacy_tech) reported
@SomerwilTara @sarkonakj @Bell Malinois police dogs are 55 lbs soaking wet and they have zero issues taking down a 300 lb dude.
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TS
(@TS84X) reported
@Rogers @RogersHelps I FINALLY received the customer service I was looking for AND an incredible price and service. Unfortunately for you it was through @Bell . Good riddance.
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RaeofSunshine☀️
(@Rae8465) reported
(1/2) -- Ya know, I complain about @Bell a fair amount lately, now that's not to be taken as an insult to the reps that try to help on here. I have no issues with you, you can only do so much. But I am seriously getting fed up with everything else.
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turja🕺
(@tchowd_) reported
@ftnabeelah @Bell @ada_cx please god anything but their own their tech. they clearly do not know how to build ****
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Rand McNally
(@evanbrash75) reported
@Bell No one wants to support a company that outsources Canadian jobs to foreign country call centers. Rogers is just as bad.
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Kunal
(@Spritual_vision) reported
Never use @Bell .. Bad experience
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Mike
(@fourorsixnails) reported
@bell why is It so hard to cancel a service?
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Tuv
(@Tuv) reported
Wow, if you want to buy something and call @Bell, they answer immediately. But if you are an existing customer calling for service you wait and wait and…unreal!
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Anwar Abdi
(@RealAnwarAbdi) reported
@TELUSsupport has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.
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Captain Meowsers
(@Captainmeowsers) reported
@Bell @Bell_LetsTalk you guys giving free counselling to this poor women? You rather cheap Indian labour than keeping your customers safe … ******* disgusting. Shame on you. Switched over all my services to Rogers and telling all my friends and family to do the same. Lesser of two evils.
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Engagement Farming
(@Iengagementfarm) reported
I've been a @bell customer for YEARS, and today had the worst customer service experience of my life with them, while simply trying to upgrade my phone. It's like they don't want your business.
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🇨🇦PRISON4Dumpy🇨🇦 🇺🇦SLAVA UKRAINE🇺🇦
(@PRISON4Dumpy) reported
The Award For THE Most INCOMPETENT Company in Canada goes to @Rogers !! 🏆👏👏 What should have been an easy pkg update after previous pkg expired turned into a 33 day NIGHTMARE and now? I have NO SERVICE cuz (most) EMPLOYEES DON'T GIVE A CRAP!! Hey @Bell, make me an offer!!!
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Serendipity_street
(@Advocacy_tech) reported
@SomerwilTara @sarkonakj @Bell Training is key 100%. Mine is JUST NOW able to walk off leash beside me in a heel without being distracted by butterflies, etc. ;) My dad was a canine cop and I grew up around them. I could never imagine having a tiny dog. My dad called them 'pretend dogs' or 'punters'. haha
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Lord-of-lor لر
(@Lordoflor1) reported
@Bell When your canada stock price fell down almost 50 % it means Bell does not have a managment to grow and people will not invest on bell canada anymore Bell is close to finish soon
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rickyjoe 🇨🇦
(@rickyjoe) reported
@gwoww255 @Bell @CRTCeng I have the same issue. They increase my bill about 5% a year. The average inflation rate over last 10 years is 1.7%. So I have paid $1,800 more than the inflation rate according to ChatGPT. Same service, same router.
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peggy cd she/her🇨🇦 (🧡ally 🏳️🌈ally)🇺🇦
(@56peggy) reported
@Bell your phone service in Saugeen Shores and area is terrible. Dropped calls and interruptions. 30 minute wait to get to speak to anyone. Fix this!
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turja🕺
(@tchowd_) reported
despite Bell and Rogers being the biggest companies in Canada, they have really dogshit tech it's 2025 - your enterprise chatbot should have 0 problems @Bell
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Sagar
(@Sagar88984489) reported
@Bell - Been paying $140/month since 2018 for internet , price kept rising. Loyalty team always said “nothing we can do.” Last week, saw a $60/month Bell offer via rep at Staples – same service, half the price! Ordered it. Bell called, promised same discount + $100 gift card if
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Anwar Abdi
(@RealAnwarAbdi) reported
@TELUS has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.
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x - AMC Diamonds (47-28-5)
(@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb