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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Corner Brook, Toronto, Edmonton, London, Moncton, Bathurst, Richmond, St. Catharines, Calgary, Simcoe, Tilbury, Carleton Place, Brantford, Winnipeg, and Woodstock.

CityProblem TypeReport Time
Corner Brook Internet 4 hours ago
Toronto Internet 5 hours ago
Edmonton Phone 8 hours ago
London Phone 9 hours ago
Moncton Wi-fi 10 hours ago
Bathurst Internet 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support I just spoke with a tech in the area confirmed you’re all lying . He’s saying another week to fix it and you have today at 10pm - that’s after saying Sunday at 10, Monday it was fixed, yesterday expected to be fixed in 3hrs or today by 10pm. You’re all liars.

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • Big_preety
    Olori Savage (@Big_preety) reported

    @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

  • rmontemurro1
    Robert Montemurro (@rmontemurro1) reported

    @Starlink @Bell is so bad that everyone should switch to this.

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell I’m so tired of the internet not working

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • MacanBerto
    Berto 🇵🇹🇨🇦 (@MacanBerto) reported

    @TruthFringe @BlueJays @Bell cancel them - like the rest of us

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department

  • gbpell
    Gavin Pell (@gbpell) reported

    I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

  • connerrpetrie
    conner petrie (@connerrpetrie) reported

    @TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻

  • eyexcel
    🇨🇦leon (@eyexcel) reported

    @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

  • david3rd
    Dave3 (@david3rd) reported

    @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

  • sobola_jats
    Olujide 'Chukwudi' Sobola (@sobola_jats) reported

    @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

  • yassal83
    Yasser (@yassal83) reported

    @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .

  • whois_adarsh
    Adarsh (@whois_adarsh) reported

    @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

  • alentyler
    † Data Babe (@alentyler) reported

    @Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • Mehtanubhav
    Anubhav Mehta (@Mehtanubhav) reported

    @Bell is literally have disgusting network system, everytime I look for the signals. All I do is turning on and off airplane mode just to refresh. I can’t believe, this is the condition of bell network in city like Toronto. I’ll never switch to the bell again.

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • iam_7even
    7even® (@iam_7even) reported

    @Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • VernaSc46519779
    Verna Scott... (@VernaSc46519779) reported

    We were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.

  • thisjayeju
    Ayokanmi (@thisjayeju) reported

    @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

  • Miss_Allison_D
    𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported

    @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

  • AmaraFarmServ
    Ty Carruthers (@AmaraFarmServ) reported

    @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

  • AllyxWay
    1of1ally🤐 (@AllyxWay) reported

    You would think @Bell would fix their internet after 3 days being down but who gives a **** right?