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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 26% Phone (26%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Scarborough, Gravenhurst, Ottawa, Mississauga, Wellington North, Toronto, Montréal, Machin, St. Catharines, Burlington, Brockville, Gatineau, Kirkland Lake, Armstrong, and Timmins.

CityProblem TypeReport Time
Scarborough Internet 9 hours ago
Gravenhurst Phone 10 hours ago
Ottawa Phone 12 hours ago
Mississauga Internet 14 hours ago
Wellington North Internet 16 hours ago
Toronto E-mail 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • o0CyberFreak0o
    CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported

    @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

  • david3rd
    Dave3 (@david3rd) reported

    @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

  • Bentu_Osa
    Bentulla (@Bentu_Osa) reported

    @Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network

  • Petert13251912
    Peter T (@Petert13251912) reported

    Dear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.

  • minaaahz
    Mina | FREE 🇵🇸 TIL ITS BACKWARDS MF | (@minaaahz) reported

    @Bell_Support haven't had internet at my house for over 2 hours now. Is there another outage today?

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

  • Itzpelumi
    Iampelumi 🇨🇦 (@Itzpelumi) reported

    @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • Coachgirl411
    #momof3 (@Coachgirl411) reported

    @Bell power back on in Westmount but wifi not working.

  • DBrennanCYW
    David Brennan (@DBrennanCYW) reported

    @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

  • eyexcel
    🇨🇦leon (@eyexcel) reported

    @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

  • CatharineYogi
    Catharine (@CatharineYogi) reported

    @tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • MagicCarpetMoe
    PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported

    @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • chunker27
    liam dixon (@chunker27) reported

    @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • FMore906
    feed. (@FMore906) reported

    @sebdot @Bell @FANEXPOCANADA anybody down to run this

  • Big_preety
    Olori Savage (@Big_preety) reported

    @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

  • bill_dub
    Bill Wellman (@bill_dub) reported

    @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

  • TheCWade
    Curt Corbett (@TheCWade) reported

    @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

  • Lexikonin
    Demeter (@Lexikonin) reported

    Called @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?