Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (53%)
• Phone (23%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Orangeville, Montréal, Halifax, Montague, Lethbridge, Burlington, Boucherville, Pickering, Faraday, Toronto, Cambridge, Regional District of Central Okanagan, Moncton, Nanticoke, and London.

City	Problem Type	Report Time
Orangeville	Phone	13 hours ago
Montréal	Internet	14 hours ago
Halifax	Internet	16 hours ago
Montague	TV	1 day ago
Lethbridge	Phone	1 day ago
Burlington	TV	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Olujide 'Chukwudi' Sobola (@sobola_jats) reported 1 minute ago

  @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

• 
  EyeNeedDoze (@son_dean) reported 2 minutes ago

  @Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.

• 
  Noon (@_noon278) reported 2 minutes ago

  @Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.

• 
  Therese (@theresemacdona6) reported 2 minutes ago

  Well were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 5 minutes ago

  @Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!

• 
  OK universe you're in charge (@ABhummingbird) reported 7 minutes ago

  @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

• 
  Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported 8 minutes ago

  @MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.

• 
  Hightea🍁 (@Highteaspeaks) reported 10 minutes ago

  @zidalama @Bell Not bad actually

• 
  Ian Clarke (@IanClarke_ca) reported 17 minutes ago

  @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

• 
  KNLCBD (@KNLCBD) reported 20 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  J Jonah (@FathersForSons1) reported 24 minutes ago

  @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

• 
  Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported 30 minutes ago

  @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

• 
  Mat Drouin (@matdrewin) reported 30 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Helen Forbes (@forhpm) reported 30 minutes ago

  @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng

• 
  Curt Corbett (@TheCWade) reported 34 minutes ago

  @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

• 
  Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported 35 minutes ago

  @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*

• 
  Sir Meme (@SirMemee) reported 35 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  Paul (@Zeps8314) reported 35 minutes ago

  I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 37 minutes ago

  Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

• 
  tuxking2000 (@tuxking2000) reported 39 minutes ago

  @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.

• 
  Oluwapelumi (@MPDansu) reported 40 minutes ago

  @Shelby2628 @Highteaspeaks @Bell They just called me randomly late last year. First thought it was a scam call, later discovered it was Fido My wife who is a current customer called to change to my plan but they said it's just for customers that left

• 
  Dave3 (@david3rd) reported 43 minutes ago

  @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

• 
  Linda Gadoury (@lgadoury) reported 43 minutes ago

  @Bell Ok Game 5 tomorrow will you have the problem solved ?

• 
  Steph (@Stephy_72) reported 47 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  Justin S (@thej_schro) reported 49 minutes ago

  @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

• 
  The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported 52 minutes ago

  @bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****

• 
  Byron A. Martin (@byronamartin) reported 52 minutes ago

  @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

• 
  Ọlámilékan (@Olamiii__) reported 53 minutes ago

  @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

• 
  Godson (@NotJustOs) reported 58 minutes ago

  @Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 1 hour ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.