Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Dartmouth, Winnipeg, Edmonton, Vancouver, Campbellton, The Beaches, Halifax, Montréal, Ottawa, North York, Kingston, Laval-des-Rapides, Cambridge and Ucluelet.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Dartmouth |
Internet | |
| Winnipeg |
Internet | |
| Toronto |
Internet | |
| Edmonton |
Wi-fi | |
| Vancouver |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa D
(@melissadesm) reported
@Bell get your **** together. Call in they say it’s going to be resolved, same with your website and your virtual support however ITS NOT. Ridiculous.
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Ali Hemmati
(@AliHemm72892902) reported
@Bell_Support @Bell you gotta be kidding me our lines still not working correctly after 30 days our fifth line still not working. Your accounting team sends email for funds and balance, why don’t you fix your lines before reaching out this sounds like class action after 30 days the damages you…
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Andrew Flint
(@MorganPlus8) reported
Rogers claims to be winning back trust lost in their unparalleled outage, but... When @Rogers says they'll credit back mis-charges and then don't, that doesn't instil trust. Or loyalty. Hey @bell, my Rogers plan ends in June...
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Bee Warren
(@BeeChill24) reported
@Bell_Support Hello how does this work? There is a communication line in half and down on the ground in Morewood & the people there have no phone. How can I contact someone to relay their address? Thank you
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noel obrien
(@noelobr18721590) reported
from
Massey Drive, Newfoundland and Labrador
@blogsbyjenn @Bell We just went for broadband at 109 a month. That ment we used to pay $209 for tv we never watched.
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Don Murney
(@MurneyDon) reported
@Bell really do you know what customer service is? Had internet installed along with the Bell Fibe TV app. A week to activate the app after internet service is set up? That's ok, my disabled wife who only has TV doesnt mind waiting for the only thing she can enjoy.
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vlpoulin
(@vlpoulin) reported
@Bell forces Fibe on remote worker. #Bell dropped new line$ recently, so why would @Bell_Support repair old? Five days of outage so far, seven phone calls, one no-show tech, one failed commitment from escalation team, hours of frustration, and $200 for new modem.
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Chophy
(@MChen086) reported
@Bell_Support Thank you for your prompt response, we spoke with someone from bell on the phone and said latest is June 30 to get this fix… the wire is exposed and the driveway and interlock needs fixed due to bad filling/repair after they dug it up.
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Ralph FrankenSnowman ❄️☃️❄️ (aka Frathos) 🇨🇦
(@FrathosCAN) reported
@Bell_Support Why do you guys hide price hike notices only in the downloadable PDF bills? As someone who usually only looks at the online bill information, there is never any notice visible in any of the online detail sections when viewing one's monthly bills! 🤬👎
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Stevo
(@puulima) reported
@Bell_Support So the issue has yet to be addressed. I figured I’d have to keep chasing for compensation for the crappy phone line - but now my time is being wasted also. What does a reasonable person have to do here? Bell is horrible.
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Ralph FrankenSnowman ❄️☃️❄️ (aka Frathos) 🇨🇦
(@FrathosCAN) reported
@Bell_Support Do you guys test the Bell Mobility website with the Chrome Browser? I doubt it because once again this month while viewing billing information, I was booted back to the main login page & wasn't able to successfully log in again even after removing all Bell cookies!
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Anupriya Misra
(@MisraAnupriya) reported
@Bell what is the ETA on outage in Gloucester Ottawa?
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Erin
(@itserinmasters) reported
@Bell your CSA just lost a sale because your system can’t locate my address. I had this issue a few months ago when I had a service disruption. You service this area but why is my address not valid?
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Lindsay_Ayearst_PhD
(@LinzAyearst) reported
@RogersHelps @Bell how many days have you had interrupted service in the past 10 days? I’m at 4 days of service outages so far in the past 10 days.
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Annie
(@AnnieEvans2424) reported
@Bell has the worse customer overseas service. Internet service it terrible and @Bell has yet to fix our billing issue. It’s been 6 months! Costumer Service keep saying it’s fix and every month we spend an 1-2 hrs dealing with the same issue. I want to speak to someone in Canada
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s
(@sstephenow) reported
i love @Bell no internet due to "server issue" and i have an english assignment to due
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Robert Brazeau
(@RobertBrazeau9) reported
@Bell_Support Service down in Montreal Mile End ??!
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WalterFalls
(@WalterFalls) reported
@Bell_Support @Bell Please consider adding CBC Windsor to Bell Fibe TV , either as a starter for Kitchener/ London/Windsor or simply as a subscription to Fibe TV timeshifting! Bell Satellite has this service on channel 587! 🙏
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kirst ✨
(@kirstennhaymes) reported
@Bell just experienced the WORST customer service EVER. Been a customer for years and they are trying to ROB me of more money. Will be cancelling ALL of my bell services and all my friends and family will be doing the same too. Absolutely brutal
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DU
(@GreeleyGlen) reported
@Bell I’m wondering what address to send an invoice too? It seems as though I’m dropping more calls than ever before. You are costing me money to run my business and as you know I pay you on time and handsomely. Your service on the Avalon Nl area is getting worse, not acceptable!
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Ryley
(@Ryley322) reported
@Bell_Support FIX YOUR **** I CAN'T PLAY GAMES WITHOUT GETTING 200+ PING
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SPeardon
(@slats67) reported
@Bell Today I cancelled my service with you. After 15+ years, no late payments, all I asked for was to speak with someone from retention. I received callbacks from associates offering packages that were posted on website. I’ve had cable, satellite, internet and mobility. Ur loss
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Lindsay_Ayearst_PhD
(@LinzAyearst) reported
@Bell_Support You misunderstood. I’m with Rogers & struggling with inconsistent service delivery & regular outages. Everyone says “no point switching providers because Bell is the same” - so I’m asking how many outages have occurred for your customers in past 10 days? Maybe I should be switch?
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Shadymaster
(@shadymaster08) reported
@Bell i can truly say, your service is garbage, and your customer service is even worst. For such a big company, it’s mind blowing how horrible of a service you offer!
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Kerry
(@kingkerry) reported
Let me see if I have this right... - Pay @Bell for 50gb service (not even close to fast anymore but okay) - Speed check... 19mb - Call @Bell - Oh, looks like you need a new modem - Can't wait for delivery, drive to the mall to swap - Now, Can't speedtest - no internet AT ALL. ??
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Anupriya Misra
(@MisraAnupriya) reported
@Bell_Support Just got it back after 5 hours down time
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Kerry
(@kingkerry) reported
@Bell_Support Hesitant to DM, every time I contact support, my service gets worse not better. I started with 20mb peak. Called, now I'm currently without any service until someone shows up... maybe today? Apt this afternoon usually means maybe the day after.
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Bee Warren
(@BeeChill24) reported
@Bell hello. Communication lines are down at 1540 McGlaughlin Rd Crysler Ontario. Do you have a an emergency line or an after hours phone no. or email so I can send photos to indicate what is happening? Phones have been out for 6 days now. Thank you
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blogsbyjenn
(@blogsbyjenn) reported
@Bell_Support I have told Bell my issues multiple times. Nothing gets done
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Mike Wiseman
(@FedUpInAlberta1) reported
@TELUS Pry open some of your billions in profit and hire human beings. You’re virtual assistant and customer service line suck. OMG. Congratulations. Your service has matched that if @Bell_Support . That’s not a compliment. I hate monopolies.