Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (48%)
- Phone (27%)
- TV (11%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: McDougall, Toronto, Vancouver, Kirkland, Brampton, East Ferris, Halifax, Charlottetown, Moncton, Montréal, St. John's, Mississauga, Severn, Ottawa, and St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 McDougall
|
Internet | 3 hours ago |
|
Toronto
|
Phone | 4 hours ago |
|
Toronto
|
4 hours ago | |
|
Vancouver
|
Internet | 20 hours ago |
|
Kirkland
|
Wi-fi | 22 hours ago |
|
Brampton
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported@MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.
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Atomic Sh0cKer (@AtomicSh0cker) reported@MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!
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Bell (@Bell) reported@baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.
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Cheyne Lothering (@CheyneLothering) reported@Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE
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Paul Rose (@musings_paul) reported@Bell Total outage in Etobicoke central just before game time !! Fix now
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Trevor Cox (@Trevordovsky) reported@Bell here we are again. Your customer support STILL sucks. You still owe me money.
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Serwan🚀 (@serwansb) reported@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.
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AACEI MSAC (@AACEIMSAC) reportedBell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell
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dan (@dannydespa) reported@Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums
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Rick1983🇨🇦🪬🌎 (@ricksvelo) reported@Bell I just cancelled bell and switch to an American company. I’m paying less and get way better service. Canadian companies are garbage. Do better.
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MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
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Matt K (@KempM88) reported@vandewallefarm @Bell_Support Bell ******* sucks
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Annagt (@annagt04) reported@Bell_Support @Bell_Support - problems with services in Toronto and Mississauga
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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Barfyman362 (@Barfyman36two) reportedI would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!
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Noa (@ironsightforge) reported@Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"
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David Brennan (@DBrennanCYW) reported@Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.
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Carla_SensFan92 (@carlast_sensfan) reported@Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.
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pinknic63 (@pinknic63) reported@Bell_Support, My internet has been out since Friday 3 p.m. Called Tech Support several times. Exchanged modem, and tech repair appointment set up on Friday afternoon. Friday evening tech repair was cancelled by text indicating area outage. It's Sunday. No area outage reported.
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Adam (@Robot_tells_me) reported@Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.
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James Rubec (@JamesRRubec) reportedHey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.
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🇵🇸 (@fcknboogeyman) reported@JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.
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I❤️summer🇨🇦 (@toronto5511) reported@GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?
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KNLCBD (@KNLCBD) reportedIn Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.
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Denny Brown (@D0wnt0wnBrown) reported@Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”
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re:printed 3D (@reprinted3D) reported@3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.
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PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported@Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded
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L (@missesja33) reported@Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.
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Douglas Mark (@DouglasJMark) reportedCalled Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.