Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Bradford West Gwillimbury, Kitchener, Brampton, Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford West Gwillimbury
|
Phone | 8 hours ago |
|
Kitchener
|
Wi-fi | 9 hours ago |
|
Brampton
|
Internet | 23 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
2 days ago | |
|
Toronto
|
Wi-fi | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
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Bell (@Bell) reported@RTLVCoach We're sorry to know about the ongoing issues with your service. Please follow @bell_support and send us a DM so we could get your account details.
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andy h (@arodburden) reported@Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..
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🇨🇦Wayne🇨🇦 (@Reil76) reported@sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.
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Claudette Gabbs (@ClaudetteGabbs) reported@Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.
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Bobby (@Zubes22) reported@Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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Typhlosion3000 (@Typhlosion3000) reportedDear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?
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LynRandom1965🇨🇦 (@LynRandom1965) reported@TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov
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SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported@Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.
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Nicole Kearsey (@nicolek1989) reported@TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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AlexTri (@AlexTri333) reported@Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?
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Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported@Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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Scott Simpson -- Remedies Online Counseling 🏳️🌈 (@RemediesPodcast) reportedThe Bell phone corporation are quite the scammers. We stopped all my elderly mother's Bell services, sent back the equipment, but they continued to charge her via a pre-authorized agreement. Tried calling customer service @Bell_Support and it is a clown show designed to frustrate.
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daddyainthome (@daddyainthome) reported@Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.
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LordGrim (@L0rdGrim1) reportedWay to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs
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theo (@bigpinuslinus) reported@Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens
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Natasha Patrick (@Nattypatty33) reported@Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!
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NS (@kojam2022) reported@Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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anna (@iannaeez) reportedit's 2026 why do i still have to be on the phone for an hour to modify my internet/tv service @Bell
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Leslie Ball 🐶 (@LeslieBall29) reported@finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.
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CindyMcN🇨🇦❤️ (@Mc49Cindy) reported@Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢
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DB Steiger (@DBSteiger) reported@Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.
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Laura Flipper (@77ai22) reported@harbourtechx @Bell_Support Have you been able to login yet? I can't.
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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For NL (@ForNL6) reportedLegit hate @Bell and their absolute dogshit service 🖕
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Shirly Caibaiosai (@shirlycaib) reportedAs a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡