Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (54%)
• Phone (23%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Sydney, Lunenburg County, Montréal, Chibougamau, Toronto, Orangeville, Halifax, Montague, Lethbridge, Burlington, Boucherville, Pickering, Faraday, and Cambridge.

City	Problem Type	Report Time
Mississauga	Internet	7 hours ago
Sydney	TV	7 hours ago
Lunenburg County	Internet	8 hours ago
Montréal	Internet	11 hours ago
Chibougamau	Internet	11 hours ago
Toronto	Phone	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Waris Nawaz Khan (@Waris_Nawaz) reported 2 minutes ago

  @Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.

• 
  Olujide 'Chukwudi' Sobola (@sobola_jats) reported 6 minutes ago

  @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

• 
  🇵🇸 (@fcknboogeyman) reported 8 minutes ago

  @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

• 
  katiehasbangs (@katiehasbangs) reported 11 minutes ago

  @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

• 
  Marns 🇨🇦🍁 (@NAURmarns) reported 11 minutes ago

  @Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.

• 
  Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported 13 minutes ago

  @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 15 minutes ago

  @Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail

• 
  liam dixon (@chunker27) reported 19 minutes ago

  @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

• 
  Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported 19 minutes ago

  @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

• 
  The Last of us!! (@ocp_sumit) reported 19 minutes ago

  @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

• 
  Linda Gadoury (@lgadoury) reported 20 minutes ago

  @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 20 minutes ago

  @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

• 
  mom🍉 (@jaymegzzz) reported 23 minutes ago

  Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

• 
  Hightea🍁 (@Highteaspeaks) reported 24 minutes ago

  Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

• 
  1of1ally🤐 (@AllyxWay) reported 25 minutes ago

  You would think @Bell would fix their internet after 3 days being down but who gives a **** right?

• 
  Jamiu Alao (@jwhizzo_) reported 27 minutes ago

  @Highteaspeaks @Bell Get No Name sim card at Real Canadian super store, NoFrills or any Loblaws store. It is like $5. Activate the sim card by migrating your existing number to it. You can call the customer to help you to do that. Downloaded PcMobile app. Choose the data plan you want.

• 
  Robert Montemurro (@rmontemurro1) reported 31 minutes ago

  @Starlink @Bell is so bad that everyone should switch to this.

• 
  SebRen (@SebArtDram) reported 33 minutes ago

  .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

• 
  Prince Ade-Chameleon (@ade_chameleon12) reported 39 minutes ago

  @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

• 
  Therese (@theresemacdona6) reported 41 minutes ago

  @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 44 minutes ago

  I’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!

• 
  David Brennan (@DBrennanCYW) reported 45 minutes ago

  @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

• 
  brenda johnstonhanna (@jbhannahurontel) reported 49 minutes ago

  @Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor

• 
  Rayan (@rayansadri) reported 49 minutes ago

  @Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)

• 
  jamieks (@jamiekseymour) reported 50 minutes ago

  @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 51 minutes ago

  For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

• 
  Ayodeji Prime (@Djaymania) reported 52 minutes ago

  @Highteaspeaks @Bell Phone and plan 60 after tax. This is better than just a 25 after tax plan though. In my opinion. (Works for me anyway). Seems network not too reliable on cheaper plans(20-25 per month plans).

• 
  Rochelle Whittingham (@THATS_HERxo) reported 52 minutes ago

  @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 56 minutes ago

  @Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!

• 
  Justin S (@thej_schro) reported 57 minutes ago

  @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.