Bell Canada Outage

Of course @Bell s' Data connection is horrid, and really noticable now during #FionaNS. I will be calling for lack of full service AGAIN, after 4+ months of this. Replacing the sim card will be their suggestion, as it usually is, and I have nowhere to get it right now. Faaaaack.

@Bell_Support is it known that there is a phone and TV outage in Sarnia Ontario? The modem reports error 2000 for each.

@Bell It’s crazy your offering 50GB’s but I can’t even use the GB’s that are included in my plan. Make your system stronger still no service.

@JeffreyLuscombe @Bell_Support I had a problem with my phone line once. After weeks and at least three tech visits, they discovered that the problem was outside. Squirrels chewed the line.

So @Bell doesn't think New Brunswick is part of #AtlanticCanada and therefore will not give NB customers the same 50 GB Emerg data even though we are also experiencing the same devastation as the rest of those in the path of #hurricanefiona. 20 year customer here, wow.

@Bell We are calling our father in law but we are getting someone else on the line and their number is not the number we are dialing. He is a bell customer. How can this be fixed? #Newfoundland

@bell, why do your Stentor towers run on batteries? Why not a generator? Throughout NS and PEI we have zero phone service. How do we call 911? #BellLetsTalk #bellfailed

@Rogers @Bell Some telecom companies are letting their customers call Iran for free in support of Iranian people fighting their rights and since Iran's regim is restricting internet access there. Let us know if you support innocent people there #MahsaAmini

@Bell I am sitting out front of the Bell store in Uxbridge On. With no cell service. I can’t imagine what must be like buying a new phone, and walking out of the store and it is useless. Please fix your coverage here.

@Bell_Support care to explain to me why the battery of my Hub3000 died 5mn after I lost power? Isn’t supposed to provide additional hours of connectivity? If the battery is not working, can I expect you to replace it?

@Bell be nice and unthrottle my data plan. The internet is down due to Fiona FCS!

@Bell I hate to break it to Customers but bell support will probably make you do the speed test on their Hub 3000 and it will indeed show the higher speed, But not sure about you But I buy a package to get the Speed out of the Modem not to it 1GB ethernet ports ONLY allow 1GB out

@Bell No we can't inititate adding TSN channels on your Bell website. Still not working. Why?

Tech can’t fix the problem with my Internet but he did understand the problem. He’s trying to fix the one phone jack but Internet can’t be fixed (tho still being billed, of course). @Bell_Support

@Bell_Support Any updates? Cell service is still down

@Bell_Support been waiting to speak to level 2 support for 2+ hours but the rep wont transfer me. Please check DM. Urgent.

Nope. Tech didn’t understand problem and he can’t divert from his service ticket. Internet won’t be fixed (tho still being billed). @Bell_Support

@Bell_Support when can you assume our cellphone service will be back up and going in Halifax?

@Bell @Bell_Support has the worst customer service I have ever experienced in my life. Deplorable.

@Bell has possibly the worst customer service I have ever experienced in my life. Wow.

@Bell_Support Our cell phones are down.

@jeffrey3927 @JeffreyLuscombe @Bell_Support OK, I lived in the 1960s, and your solution is so 1960s. Cable didn't become ubiquitous until the 1980s and cable cutting was not until the 2010s that streaming platforms started to come stronger. Until recently, maybe a few years, streaming was still weak. Now it's a better way.

@joesabin @JeffreyLuscombe @Bell_Support We didn't have netflix back then. Nobody did. There were video stores. Truth be told, I do not watch sports. We did have picture frame antenna. They are excellent these days with digital but who wants to watch schedule TV. Now if needed, you can subscribe to network TV on line

It’s too bad @Bell can’t afford to keep their cell network working in a storm. When other companies have no problem.

I was gonna switch from virgin to bell mobile but I just received the absolute WORST customer service from 4 DIFFERENT agents that it’s not even worth the switch anymore @Bell

I was told an hour ago @Bell_Support is on the way to fix the problem the other tech couldn’t fix a couple of days ago after days of them trying to fix remotely. Think I’ll get a rebate for the weeks not working?

@Bell hey, there’s a service shortage in Nova Scotia right now. I can’t find any reason why online, can some help me out? #hurricanFiona

@Bell just wondering - did you fix your website to allow us to turn on @TSN_Sports channels or is that still a half hour phone call to customer service? #epicfail #bellcanada #tsnsports

@Bell your online ordering sucks, your customer service sucks, you suck. I put in an online order, received the order confirmation in an email. No install tech showed up, I called support, 'Order does not exist'. Great I dodged a bullet dealing having to deal with you.

@Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini