Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Guelph, Alliston, Mississauga, Brampton, Bolton, Trenton, Greater Sudbury, North Bay, Havelock, Ottawa, Whitby, Montréal, Thetford-Mines and Lower Sackville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Guelph |
Internet | |
| Alliston |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Underwood
(@14Ram) reported
@Dustin08 @Bell_Support It’s so aggravating dealing with poor service. We battled with internet for a month at the place we had been renting. Switched to Rogers in Belgrave and it’s been 👌🏼
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Laura Vandervoort
(@Vandiekins22) reported
services in January. Your representative knew this all along and didn’t inform me that services had to be activated within 30 days to receive the gift card. Now you’re telling me I can cancel the order and try again in January when this sale doesn’t apply?! @Bell
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Christina Louise
(@stichylover) reported
Hey @bell @Bell_Support if you could actually come fix the internet we would really appreciate it. We are tired of the internet constantly not working. If you could actually give us an appointment instead of the phone rep saying we don’t have one we would appreciate it.
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Steph Berlett
(@kowalsk11) reported
@Bell_Support i can name 10+ people in Listowel, on having mobility issues. You have an outage. Fix your network, hard to do anything when call drops 30 secs in & no data. I’m not DMing you, just fix it.
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OneFamilyOneDream
(@onefamilyonedr1) reported
@Bell_Support internet has been down since yesterday. Any idea when service will resume? Pretty hard to work from home or do virtual school with no internet!
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Mark Johnson
(@poli_sci_guy) reported
Is it just me, or have cellphone providers gotten lazier during the pandemic, or let themselves go? Both @TELUSsupport + @Bell_Support generally only have one bar of service - in the city centre of Ottawa - and calls usually go straight to VM. Too much to ask to have coverage?
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Stephanie MacQuarrie (She/Her)
(@stmacqua) reported
@Bell how can you leave an 87+ yr old couple without phone service until Tuesday. This has been an ongoing issue that they've reported several times. These wonderful people do not have cell phones, that is why they pay for home line service. @CBCNS @CBC
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J.E. Frederick
(@je_frederick) reported
@Vandiekins22 @Bell I was in a horrible position myself with Bell a couple years ago. I got as high as I could in customer service department and was told I could accept this "nominal" credit but that was all they could do and they were quite happy to help me cancel my account when it came to it.
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𝐍𝐢𝐤𝐨
(@lavrys) reported
Second time this week that the @Bell cell network is down in Vancouver. #Whatsupwiththat Fix it, guys
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Ana Milena Orrego
(@AnaOrrego) reported
@Bell your service sucks! If you were to deduct me for all the time I have been without Internet, you probably owe me money.🤬🤬🤬🤬
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Dean Paley, CPA, CGA
(@DeanPaleyCPA) reported
@Bell_Support To be frank, I am not holding out much hope @Bell_Support can help. I may have to speak with our attorneys to get this resolved but I'll give it a try.
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Nick Hydier
(@NHydier) reported
@Vandiekins22 @Bell Besides Verizon, Comcast is also a decent Internet company. Can have trouble at times though.
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Eeshmam Munir
(@EeshmamF1) reported
@Bell I am really frustrated with your service. Today was the third time in one month my appointment got rescheduled. I called in the morning to see if this is still happening and I was told yes. No one shows up and when I called they said the tech never got the order
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Laura Vandervoort
(@Vandiekins22) reported
Your customer service is shady at best right now. Do better @Bell
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Eeshmam Munir
(@EeshmamF1) reported
@Bell_Support I am really frustrated with your service. Today was the third time in one month my appointment got rescheduled. I called in the morning to see if this is still happening and I was told yes. No one shows up and when I called they said the tech never got the order
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Michael Alexander CD 🇨🇦⚓️ (ret’d)
(@trimikecanada) reported
from
Peterborough, Ontario
@Bell_Support no service here in Peterborough this morning
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Shawn Schill 🇨🇦
(@Shawridgefarm) reported
@kinburnsheep @Dustin08 @Bell_Support Some old dude wanting new price for a used case corn head, I pretended my phone service was junk and hung up on him 4 times before he got the hint.
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Mike Bardoel
(@cows_mike) reported
@modernfarmer @Bell @Mornington1919 I spent over 2 hours with bell trying to get internet fixed. Last call they just up sold us on new internet. Today that won't work. Nothing like wasting part of a day saying I need a tech out just for them to tell me I need one an hour later.... terrible service
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Jim
(@Dontknowwhy1515) reported
@Bell_Support outage in alberta ?? very very spotty data. can’t load browsers, texts, nothing. something needs to be fixed
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Stewart Skinner
(@modernfarmer) reported
Currently have no @Bell cell service in our area. No problem, I can go to the farm and use land line. Oh wait, no internet service off the @Mornington1919 tower that serves the farm. No problem, work off data…nm no cell service Welcome to running a business in #rural Canada
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Tommy Robinson
(@TommyRobi8008) reported
@Vandiekins22 @Bell Shocking service. Very mike ashley.
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🇨🇦James C. Baker🇨🇦
(@jamescb121763) reported
@Vandiekins22 @Bell Laura, I left Bell almost 20 years ago because their customer service was awful, even though their internet runs better than Rogers.
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Nick Hydier
(@NHydier) reported
@Vandiekins22 @Bell I've used Verizon FIOS internet service for many years now. Has always been good. Maybe something you could try.
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Laura Vandervoort
(@Vandiekins22) reported
Hey @Bell I’m not sure why your customer service isn’t up to par. I have been a long time customer. I’ve order WiFi/cable with the Black Friday sale offer of the pre paid gift card. After the fact, days later…I’m told I don’t apply for the gift card because I’m starting my..
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Andrea Rachel
(@rach_8818) reported
@Bell Bell has ripped me off for years with crap cell service to boot. I am going back to Rogers again when I can... flooded out in BC FML
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Shawn Schill 🇨🇦
(@Shawridgefarm) reported
@Dustin08 @kinburnsheep @Bell_Support Was over in your area this aft and dropped the same call 4 times before giving up, garbage service. Our area way better and I thought it was bad enough already at times.
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Justin Falconer
(@JFalconer8) reported
@Dustin08 @Bell_Support I’ve never had a problem with AT&T also 5g almost everywhere’s
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Jenni Yorke
(@JenniYorke) reported
@Bell_Support I would love to know the reason you charge whatever you feel like on my bill without reason. You are one of the worst businesses I have ever worked with, disappointed. #BellTV
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Sq10 2.0
(@SQ10_2) reported
@Rogers Instead of handing out a bunch of free **** to new customers, how about you stop low-balling the ones who stayed with you for 10, 15, 25+ years? Thankfully I left your sorry company and have been much better off with @Bell
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Bryson
(@brysondevio) reported
Hey @Bell_Support is anyone on your support line that actually knows what they’re doing? I’ve been transferred 5 times to 4 different “departments” and then I got hung up on. Quality services as always. Glad I considered you guys for a cellphone plan. God y’all are hopeless