Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (24%)
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TV (13%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Ottawa, Winnipeg, Halifax, Sydney, Guelph, Fort Erie, Hampton, Bradford West Gwillimbury, Montréal, Timberlea, Almonte, London, Limoges and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Ottawa |
Wi-fi | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Winnipeg |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Curtis
(@lbcurtis) reported
@TeamCollinsCurl @Bell_Support Mine said 9:30 pm last night. Then 11 pm. Now service error this morning. My neighbour with Rogers has been up since Sunday. Other neighbour with Bell internet and Fibe in same position as us. Nothing.
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Dynastradamus
(@dynastradamus) reported
NEVER use @Bell They dont care about customers. I got a “free” upgrade because Ive been with them over 12 years. My bill went from $130/month to $250/month. They con you out of your old plan, to get you on a worse plan, to offer you a “free” upgrade that you have to pay for.
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2of7
(@QuinteFan) reported
@Bell_Support Did you even read the tweet? It’s not about the outage, it’s about the fact that power-independent communication is no longer an option.
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Rachyll
(@rachimeson) reported
@Bell_Support Tried this a few times and still no internet. Our power returned yesterday afternoon and we had wifi, but woke up this morning to none. Clearly this isn't a router issue; it's a Bell issue
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Angst
(@Angst79799255) reported
@v0guev3nom @Bell_Support I’m in the same boat and bell refuses to offer any updates. 96 hours and no service. Why the secrecy Bell? DM is useless as they don’t respond
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Kelly Brassington
(@kbelly_76) reported
@Bell_Support is your email down
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Gladys R. Bates 🇨🇦🇨🇦🇨🇦🇨🇦
(@GladysRBates142) reported
@Rogers, @Bell, other service providers: listen up. How about giving free service to Ottawa + Uxbridge or anywhere there is significant storm damage? People might go over there allowed minutes to deal with problems. Have a heart for God’s sakes!
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2of7
(@QuinteFan) reported
No power and no cell service means NO ABILITY to contact emergency services. A wired phone is no longer an option according to Bell due to “upgrades” to the system. This senior is furious. @Bell_Support @bellcanadalies
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v0guev3nom
(@v0guev3nom) reported
@Bell_Support how much longer until the internet is back? This is the worst outage I have seen and it doesn’t seem to be a priority. Will we be compensated for the amount of data we have to use in order to work? Can someone at least give me an answer??
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Angst
(@Angst79799255) reported
@Bell_Support is it true that bell has been hit with a ransomware attack? Is that why there is so much secrecy about the outage? Bell website says everything is fine and your feed suggests the same. Should I DM you for help?
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Marco Manconi
(@MarcoManconi1) reported
@Bell_Support when will we get service back here in Tanglewood, Ottawa, ON? @KeithEgli
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Nick Stewart
(@uro55) reported
@Bell_Support Our TV, Phone a and internet is still out from the storm in Saturday. I work from home and this is becoming a HUGE issue. Any updates on when it will be back on? (Live in the Yonge and Lawrence section of Toronto)
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Pam Green
(@pamgreen89) reported
@Bell_Support I’ve done this multiple times and am getting the message there is an outage still. Is there an ETA for when service will resume? The ETA it gives me is always wrong.
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Mike
(@Citizen19841984) reported
@Bell_Support @Bell Day 3 of no internet and still no explanation about what the issue is or when it will be fixed. I’ve just called your competitor and they are coming to install my new internet service tomorrow. What a joke Bell is…
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Sway.Marz
(@SwayMarz) reported
@christaggart I hear you. Took me hours to get a hold of anyone from @Bell last Tuesday. I am still without service. Get Told every 48 hours someone will contact me in 24-48 hours. Was offered extra data on my phone service, which I don't have. No internet for a weem. I work from home. 🤬
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Samm
(@sammh20fall) reported
@Bell_Support Oh and the Virtual Repair Tool that you direct me to, says that my service should have been restored an hour ago. Absolutely abhorrent customer service. Do better
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Lance Curtis
(@lbcurtis) reported
@Bell_Support What makes it even more puzzling and frustrating is my next door neighbour has @rogers and his internet has been up since Sunday. Those of us with @Bell internet & Bell Fibe on either side of him are still down. Help please!
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Tim M
(@tmuchmore29) reported
@Bell_Support We still have no service. Only our phones for access to any information. Account number is 276150833.
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Team Collins
(@TeamCollinsCurl) reported
@Bell_Support Can we get a system that works? The online systems say I have no service problem. If I run the virtual repair outage detect, it fails the first step with “internal server error”. Same error since Saturday. I have called in twice to report the outage. My neighbour’s are out also
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Kate
(@luciferskitten9) reported
Is @Bell really sending off people to ring doorbells to convince people to join their service? In a pandemic? You want me to let a stranger inside my home to discuss phone and internet plans? Yall doin too much
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Samm
(@sammh20fall) reported
@Bell_Support Why did all the responses to this post disappear? Removing things you don’t like doesn’t make them not true. Still no service 72+ hours later.
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r58r58
(@r58r58) reported
@Bell_Support Restored but my audio keeps cutting out for 2 or 3 seconds about every 2 minutes. Anyone else having this problem?
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Olivier Bashonga
(@Olivier_Bash) reported
@Bell is supposed to be “Canada’s fastest network” yet I’m still getting subpar reception whether I’m visiting my family in Montreal or living in Vancouver…
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Cait
(@eightdeck) reported
@Bell_Support if the power is restored, but the WAN light is flashing.. is that a widespred or "me" issue (asking for a friend)
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My Circus My Monkeys
(@MaybeMyMonkeys) reported
@Bell merged with MTS five years ago. Any deficiencies of the network would have been part of the due diligence and they have had five years to deal with them. #winnipeg
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gruffly 🌎🇨🇦🇺🇸
(@grufflyns) reported
@Bell For most of London ON, "Fibre" means 1km of copper from the nearest fibre node to your home, at 50Mbps, for around $100. It's pathetic. I used to live near Google in Kitchener, now that's actual Fibre service... 1Gbps up and down, for around $100.
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Nancy Morris
(@NancyMorris) reported
@RogersHelps "RogersHelps" - that phrase is now laughable! Expect a mass exodus to @Bell. Even if hydro cuts are your main problem re #OttawaOutage, giving no updates or canned/insincere answers is beyond insulting.
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Cory Boehm
(@Cory_Boehm) reported
@Bell If the copper lines you purchased from MTS in 2017 are in such poor condition how come you repeatedly have refused to enable to fiber line that you have installed to my house? Cc @cbcmarketplace
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BKFAN 🇨🇦🇺🇦
(@CPbkfan) reported
@Bell_Support Generators, ever heard of them? 2.87 B in profits and still running your business like it's 1950. Deplorable customer service.
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Angst
(@Angst79799255) reported
@Bell_Support Thanks friend but I’ve DM’d a dozen times with no response. 96 hours without service and there are no power outages or damage in my area. Bell remains silent as to why I have no service and no updates in any regard. Would you not be frustrated?