Bell Canada service status: outage reports and connection issues
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If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Brampton, Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, Ottawa, Brossard, and Kirkland.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton
|
Internet | 7 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
1 day ago | |
|
Toronto
|
Wi-fi | 2 days ago |
|
Toronto
|
Internet | 2 days ago |
|
Toronto
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Bell (@Bell) reported@RTLVCoach We're sorry to know about the ongoing issues with your service. Please follow @bell_support and send us a DM so we could get your account details.
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Toronto Guy (@doubledouble416) reportedHey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service
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Nobodys Son (@SeeMeInHindsite) reported@Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars
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AlexTri (@AlexTri333) reported@Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?
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RW (she/her) (@rc_woods) reported@Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
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WeScOtT17 (@WeScOtT17) reported@cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.
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Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@MgtmMoisan @broddy83 @Bell Yup. And then they hang up.
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Toronto Guy (@doubledouble416) reported@Bell_Support Hello... How do I get a hold of sales/customer service by email? Got sent a quote (talked to them over the phone) but it's an incomplete quote
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Cristina Gallo (@galloconsultant) reported@Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?
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Leslie Ball 🐶 (@LeslieBall29) reported@finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.
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Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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Papasmerf (@papasmerf68) reported@Bell Na you guys are a waste of time since you can even look and fix all the problems in the tickets.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian
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🇨🇦Wayne🇨🇦 (@Reil76) reported@RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!
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Miss Ann Thropy (@to_aleura) reported@Bell Canadas largest 5G network my ***.
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Terry (@TerryVoice22) reported@Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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Anik Dattani (@DattaniAnik) reported@Bell_Support Tried activating the $15 BYOD Smartwatch Standalone plan as a new customer. Website says it’s allowed, but phone support & stores keep passing me back & forth because your system forces a smartphone IMEI. Left on hold for over an hour. Please DM to fix this.
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Mike E (@MikeDigitalink) reported@Bell_Support I just signed up for Bell Mobility and went to the Number Transfer webpage but it's not recognizing my Bell temp number. And when I called support they said they were having tech issues and were unable to talk further
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🇨🇦Wayne🇨🇦 (@Reil76) reported@sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Typhlosion3000 (@Typhlosion3000) reportedTl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.
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Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported@Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@Reil76 @infamousadam13 @Bell This was back when I worked for a few banks, I was still early in my career and I wasn't breaking into the industry yet so I was doing random jobs learning how each company ran their internal systems and memory mapped all that ****