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Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Greater Sudbury, Dartmouth, London, Barrie, Toronto, Mississauga, Oakville, Scarborough, Moncton, Dawson Creek, Calgary, Grande Prairie, Châteauguay, and Repentigny.

CityProblem TypeReport Time
Montréal Internet 11 hours ago
Greater Sudbury Phone 12 hours ago
Dartmouth Phone 14 hours ago
London Phone 16 hours ago
Greater Sudbury Phone 19 hours ago
Barrie TV 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • sherihebdon
    Sheri Hebdon she/her (@sherihebdon) reported

    @Nick_181 @Bell_Support When I called customer service this aft, they said it would be working by 11pm on Feb 2! Hopefully they’ve bumped up the timeline? Outage website says it’s a cut line so hopefully a sinple fix?

  • MonicaKessler
    Monica Kessler (@MonicaKessler) reported

    @Bell_Support @Nick_181 @Bell_Support This issue has been noted on your Website since 1:30 this aft, we’ve also logged it through the mybell customer site and via your IVR phone system - but there’s been no update for customers. We have 3 people working from home… when will Bell have an update??

  • Nick_181
    Nicole K (@Nick_181) reported

    @Bell_Support any timeline on when internet will be up and running for danforth/woodbine area? Internet has been down since early@this afternoon

  • biskiesbug
    ✨julia✨ (@biskiesbug) reported

    @Bell_Support any estimate on how long the internet outage affecting East York is going to last? Started at 1:40 PM. I work from home so I need to know whether I should be making special arrangements for tomorrow.

  • kellyotweets
    Kelly Daniel (@kellyotweets) reported

    No @Barrett_Jackson in #Canada again. Thanks to the worst cable providers. @Bell @Rogers #********

  • sherihebdon
    Sheri Hebdon she/her (@sherihebdon) reported

    @biskiesbug @Bell_Support @the_workaround is offering a special day pass price for people impacted by the outage if you need a local place to work. I think $10. Love it there! (They have coffee!)

  • misswong
    Laura (@misswong) reported

    @RogersHelps your fibre-powered page clearly states that there will be TWO planned outages so why am I on planned outage THREE? I understand it’s necessary work but why do it during BUSINESS hours when the majority of people are WFH? @Bell_Support what can you offer me?

  • DavidReidsmith
    David ReidSmith (@DavidReidsmith) reported

    @Bell as usually.. FIBE TV is a FAIL AGAIN! Getting sick and tired of this!

  • BustaXMike
    Michael James (@BustaXMike) reported

    @Lasteve03 @Bell_Support Unstable 5g connection here in Montreal since wednesday.

  • som970
    David Walsh (@som970) reported

    @Bell how do I make an official complaint against an agent? 1. They were rude. 2. They refused to provide an employee id and told me they would be fired for doing so. 3. They gave me a reference no that didn’t match the chat transcript. 4. Never organized the call back promised.

  • preraktrivedi7
    Prerak Trivedi (@preraktrivedi7) reported

    @Rogers totally unacceptable. Your frequent outages are getting out of hand. This is the second outage in two weeks. Either refund or take responsibility to get things up and running. Be an actual competition to @Bell. @Bell, please get us a fibe connection in the area.

  • Holly_AfterHrs
    Holly 🌻 (@Holly_AfterHrs) reported

    Today was the 2nd time my internet went out with a Error 2000. If it goes out once more, im canceling my service with @Bell

  • rtjack85
    Robert Jack (@rtjack85) reported

    @Bell_Support hello on my iPhone 13 my caller ID is not working when I look at the BELL app it did not show up on my account my phone number is 2507271608 thanks

  • TanyaFusco
    Tanya (@TanyaFusco) reported

    @Louise13Moons @Bell It took many months for Bell to even recognize that there was a hardware issue affecting my rural neighbourhood, with daily intermittent Internet outages and everyone impacted calling in numerous times. It greatly impacted my remote work.

  • roncooley
    ron cooley (@roncooley) reported

    @bell I find it funny you expect my payment on a specific day or I get hit with late fees. You owe me approximately 50 dollars and I am expected to wait for three months to be my money. I feel I have the right to charge you late fees also. #bell worst company on the planet

  • MohiuddinAnwar
    Mo Anwar (@MohiuddinAnwar) reported

    @Bell_Support cable cut in East York. No eta for the fix on Westlake Avenue. Please help.

  • jonruss58570719
    Jon Russell (@jonruss58570719) reported

    @Bell_Support Why does web based bell email not allow login?

  • TwistedFaith_13
    ⛄️✨❄️Ice Queen❄️✨⛄️ (@TwistedFaith_13) reported

    @Rogers said our internet would be back in 48 hours… after a simple modem swap. We are going on 96. No internet means I can’t work… “most reliable network” is clearly a joke. @Bell How fast can you set up new internet service? We’d love to give you our $$ instead!

  • Ismatrak
    Ismael (@Ismatrak) reported

    .@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.

  • photothiel
    Scott Thiel (@photothiel) reported

    @SteveDesroches @Bell_Support Would this be poor hindsight or poor foresight?

  • Chris_Elias
    Christine Elias (@Chris_Elias) reported

    @Bell_Support - I am not a customer so can't use your chat help. A temporary Bell cable — which had been there for years, so not so temp — has been strung in my tree going to my neighbour’s house. How do I communicate my desire to have this cable removed from my property?

  • Rae8465
    RaeofSunshine☀️ (@Rae8465) reported

    I get so many spam calls its getting fkn ridiculous! @Bell wtf! They appear as local numbers too. Getting really annoyed with it!

  • camumacu
    Rex The Bretman Hurt (@camumacu) reported

    @RaptorsSlander @Raptors @Bell Everyone from Vancouver goes down for that game. It's only once per year!

  • cryptoqueen94
    bithu (@cryptoqueen94) reported

    @Bell is the biggest scammer. After returning my tv and internet box with ending my service they charged me for non return of tv box and said that because I dont have tracking Id I have to pay for it. How did you receive one box but not the other when they were sent together????

  • toddycoupe
    Toddy (@toddycoupe) reported

    @Bell_Support #BellLetsTalk about how you signed up my 93 year old uncle for internet when he’s never used the internet before and then told him he has to go online to cancel! Your 3rd party stores are misleading the elderly and make it impossible for them to get support!

  • RhondaCameron18
    Rhonda Cameron (@RhondaCameron18) reported

    @JodiParker @SteveDesroches @Bell_Support Very confused that Bell can install these lines in the snow. I am waiting - since Nov - for them to call me to come fix their broken fibe line at my house. (Installer could not finish install job due to faulty line) Assumed it would be spring.

  • Pasta2Maria
    Maria Pasta (@Pasta2Maria) reported

    @Bell_Support I have been rebooting at least 3 times and still have no wifi from Bell. I am in Richmond hill Ontario. Is anyone else having issues?

  • Toombs_
    Alexander Toombs (@Toombs_) reported

    @Bell wow, the worst company I've ever dealt with for cell service.

  • novemberchaos
    alexandria (@novemberchaos) reported

    hey @Bell why would my internet bill go up for the first time in the same cycle that you experience service interruptions? #CustomerService

  • CHRISWEBBPPC
    Chris Webb (@CHRISWEBBPPC) reported

    Anyone else experienced huge problems with @rogers They have refused to accept cancellation on account way back in sept 2022 and driven account owing collections to $738 What a useless company @CRTCeng should do something @bell called them 3 times and they refused to cancel