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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, Pickering, Orillia, Erin, Orangeville, Cambridge, St. Catharines, Winnipeg, Montréal, Gatineau, Edmonton, Vancouver, Ottawa, and Guelph.

CityProblem TypeReport Time
Toronto Internet 6 hours ago
Mississauga Internet 7 hours ago
Toronto Internet 23 hours ago
Pickering Internet 1 day ago
Pickering Internet 1 day ago
Orillia Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please??

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • redman_mather
    Lee Redpath (@redman_mather) reported

    @AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    Why do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!

  • melissa_flick
    m (@melissa_flick) reported

    @nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.

  • monark_23
    Monark Bhanuprasad Brahmbhatt (@monark_23) reported

    Why tf is your customer service SO fuxkin much unpredictable & unreliable!!! @Bell #bellbusiness wtf!💀

  • ichnosmaris
    Ichnos Maris (@ichnosmaris) reported

    Dealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • StuCaz861391
    Stu Caz (@StuCaz861391) reported

    @Bell Our Giga Hub 3000 shows a red Internet light since Friday night. We replaced the modem as instructed and service is still down. Only our house is affected. This outage is unacceptable — please document it and apply a credit for the lost weekend.

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • gauthier1100
    philippe gauthier (@gauthier1100) reported

    @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me

  • Caperfamily
    joe blow (@Caperfamily) reported

    @Bell has the worst customer service in creation. Beware!

  • jonsey_13
    Steve Jones (@jonsey_13) reported

    Is @TSN_Sports really not playing @NASCAR in Canada today? @Bell you need to fix this.

  • HRHDeets
    Carter Ferda (@HRHDeets) reported

    @bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction

  • Inder1_322
    Inderrjeet Singh (@Inder1_322) reported

    any response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty

  • redman_mather
    Lee Redpath (@redman_mather) reported

    @AdamJPfeffer @Bell_Support @SpaceX The dealership I work at bought starlink for all our service trucks. Game changer for calling and using internet . Enjoy

  • Y___GFCB14
    Yanny (@Y___GFCB14) reported

    @Bell dealing with your customer service is like talking to rock. Absolutely terrible

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell

  • wtfismcgill
    ceremony! (@wtfismcgill) reported

    stop funding this stupid show @canada @quebec @Bell

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • TheHumbleLion_
    Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported

    I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else