Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Flin Flon, Halifax, Amaranth, St. Catharines, Mississauga, Selkirk, Fredericton, Ottawa, Toronto county, Orillia, Burnaby, Scarborough, Toronto, Township of Selwyn, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Flin Flon
|
Phone | 5 hours ago |
|
Halifax
|
Internet | 6 hours ago |
|
Halifax
|
Internet | 9 hours ago |
|
Halifax
|
Internet | 13 hours ago |
|
Amaranth
|
Phone | 14 hours ago |
|
St. Catharines
|
Phone | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Beef 🇨🇦 (@watty_53) reported@Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE
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Linda (@Violet_71) reportedHey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail
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R I C H (@RichFriars) reportedTrying to get @Bell to service my area but they don’t seem to be interested.
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Puneet Mahajan (@Puneet0982) reported@Bell Come on @Bell you can do better 3 days to fix home internet??
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Phathandomar (@phathandomar) reported@minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time
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Shiraz (@HenryEd13) reported@Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.
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Merlin St.Wahgwaan (@MWahgwaan) reported@Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳
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Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reportedI don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks
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Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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king of shadows (@Zish22) reported@RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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Nero (@nero648) reported@Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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KookieLuvver (@KLuvver) reported@Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!
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Desirée Bishop (@desireedante1) reported@Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.
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AlexTri (@AlexTri333) reported@Bell @ahmedthemohsin Are you having call centre issues? I have called the preferred service line and the regular line and your AI triage it’s not doing anything and says to call later. How is it that you do not have a support backup? Start respecting clients time!
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Highly Regarded Star 🪨 (@SpongeQuant) reported@Defiantclient2 @Bell @AST_SpaceMobile not a bad move today on $ASTS for how low the volume was
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?
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For NL (@ForNL6) reportedFck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …
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Consumer Affairs (@ConsumerCSI) reported@Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame
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Saim Rashid (@saimrashid) reported@Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?
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Mav (@Maverick_XBT) reported@TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me
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Desirée Bishop (@desireedante1) reported@Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...
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AACEI MSAC (@AACEIMSAC) reportedBell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell
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Bill Stewart (@bill_bookersbay) reportedOnly then, did @Bell tried to Steal customers from the startup, and our @CRTCeng "Cancelled" their plans to install yet another Fibre-Optic network instead..
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Tish (@TVWShepherd) reported@Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!
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HorseShoe Hillbilly (@HorseShoeHillby) reported@Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.
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OT (@Oliver_Trpcic) reported@bell @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF
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Adam (@Robot_tells_me) reported@Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.