Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (24%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Fredericton, Toronto, Cambridge, Bouctouche, North York, Salisbury, Hampton, Montréal, Ottawa, Grand Valley, Vancouver, Carleton Place, Halifax, Ancaster, and Mississauga.

City	Problem Type	Report Time
Fredericton	Phone	10 hours ago
Toronto	Internet	13 hours ago
Cambridge	Phone	14 hours ago
Fredericton	Phone	18 hours ago
Cambridge	Phone	21 hours ago
Bouctouche	Phone	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported 2 minutes ago

  @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

• 
  Howard Bailey (@howardruns) reported 6 minutes ago

  @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

• 
  SebRen (@SebArtDram) reported 7 minutes ago

  .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

• 
  Waris Nawaz Khan (@Waris_Nawaz) reported 9 minutes ago

  @Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.

• 
  Nisi Morgan (@nisimorgan) reported 15 minutes ago

  @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

• 
  Steven Strandberg (@TheCanNobody) reported 16 minutes ago

  @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

• 
  Thomas Halkett (@thomas_halkett) reported 18 minutes ago

  Down with @Bell I hope they go broke asap

• 
  Shaunice🇧🇧🇨🇦 (@neece_neece) reported 21 minutes ago

  So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

• 
  Ron Shaw (@ETRdotTVRon) reported 22 minutes ago

  After Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.

• 
  TonyyyP👽 (@TonyP187) reported 23 minutes ago

  @Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell

• 
  Bruno Corrêa (@bcorrea10) reported 24 minutes ago

  @Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.

• 
  liam dixon (@chunker27) reported 25 minutes ago

  @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

• 
  Denise Gomes (@sweety82) reported 26 minutes ago

  @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

• 
  Love My 7 Wood (@LoveMy7Wood) reported 28 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  Justin S (@thej_schro) reported 28 minutes ago

  @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

• 
  Ernie (@ErnieFemiOwen) reported 32 minutes ago

  @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

• 
  Jay (@jaytbreezy) reported 33 minutes ago

  @Highteaspeaks @Bell **** @Bell they know not to call me

• 
  Brendan Fyke (@BlackHoleNorth) reported 38 minutes ago

  @Bell_Support Is there anyway to get support other than waiting for 40 mins on hold or 38 mins for a agent to reply to a chat support? Just ridiculous. I just signed up with Bell again recently. Customer service has REALLY gone downhill. Do better.

• 
  Shafqat Khan (@shafqatsaify) reported 41 minutes ago

  @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

• 
  Verna Scott... (@VernaSc46519779) reported 42 minutes ago

  We were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.

• 
  Cory Judson (@CoryJudson) reported 42 minutes ago

  I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

• 
  Rayan (@rayansadri) reported 43 minutes ago

  @Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)

• 
  Rochelle Whittingham (@THATS_HERxo) reported 44 minutes ago

  @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

• 
  Noon (@_noon278) reported 45 minutes ago

  @Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.

• 
  Anubhav Mehta (@Mehtanubhav) reported 45 minutes ago

  @Bell is literally have disgusting network system, everytime I look for the signals. All I do is turning on and off airplane mode just to refresh. I can’t believe, this is the condition of bell network in city like Toronto. I’ll never switch to the bell again.

• 
  Robert Montemurro (@rmontemurro1) reported 48 minutes ago

  @Starlink @Bell is so bad that everyone should switch to this.

• 
  Whale. (@Oyeyemiyinka) reported 48 minutes ago

  @Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 53 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  dearappauthors (@dearappauthors) reported 59 minutes ago

  @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?

• 
  Joan Reed (@JoanRee71984820) reported 59 minutes ago

  @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing