Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (13%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Montréal, St. Catharines, Nepean, Edmonton, Fort Frances, Cambridge, Toronto, Mississauga, Lévis, Comtés unis de Prescott et Russell, Winnipeg, Halifax, Fredericton, and Oromocto.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 6 hours ago |
|
Montréal
|
Internet | 6 hours ago |
|
St. Catharines
|
Internet | 7 hours ago |
|
Nepean
|
TV | 8 hours ago |
|
Edmonton
|
Internet | 11 hours ago |
|
Fort Frances
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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bta (@bta1976) reported@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
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Art Pultz (@ArtPultz) reported@_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reportedYour systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.
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CuriousPascal (@curious_pascal) reported@Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?
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The Sensational Truth (@SensArmy4Ever) reported@clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!
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BENDELLX (@BENDELLX1) reported@Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Please help!!!
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Laurie Naugle (@laurie_naugle) reported@C_Mulroney @Bell **** you and your fat **** boss you useless ****
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Rockstar (@Rockztar_1) reported@Bell worst network ever!!
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Lino Palmieri (@linop67) reported@nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works
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Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
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canny (@v2canny) reported@Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?
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Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me
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Mike “The Ref” Malowany (@miketheref) reported@TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!
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Vaid, Abhishek (@vaidabhishek) reported@nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.
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Mike Drake (@MikeD340706) reported@Bell first try running your business properly and not with crappy customer service? I gave you a second chance after your mess up 10 years ago and you left off where that started. Waited on appt that the tech no showed and didn't call, and your AI , virtual asst is brutal waste time
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Mat Grenier (@investing_mrg) reported@Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
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Miss Peepers (@miss_peepers) reported@Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?
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buck burgess (@buckburgess) reported@Bell terrible customer service but your bill’s certainly arrive with no delays
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VamosRafa (@VamosRaFAN) reported@Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!
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Michael G. Hitchman (@MikeMacHitchman) reportedThis looks like I've solved the Fourier integral transform crack in the @Bell system, the front brain intelligent will have to look at their own fix.
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Xphox (@Xphox_) reported@Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah
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Follow your Bliss (@Frisky_Risky) reported@Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?
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m (@melissa_flick) reported@nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.
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Bell Support (@Bell_Support) reported@Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.
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ceremony! (@wtfismcgill) reportedstop funding this stupid show @canada @quebec @Bell
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Grizb (@Grizbbagon) reported@Bell absolute garbage company. Leaving after 22 years. I would happily pay more than I am paying now to Elon and starlink when they get a phone service going. Just out of spite.