Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (21%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Port Elgin, Owen Sound, Colliers, Toronto, Ottawa, Montréal, Winnipeg, Windsor, Winkler, Halifax, Flin Flon, Hampton, St. John's, Waterloo and Sarnia.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| Phone | ||
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| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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N.Peterson09
(@Peterson09N) reported
@Bell_Support and @cogeco whichever one of you gets into my neighborhood and upgrades our internet lines to something other than our 1960s infrastructure, will get a lot of business. All of us are tired of temp lines and very spotty service. Terrible
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David
(@surferarnie) reported
@Bell_Support No Internet and no Bell Fibe TV here in the Annex. Went out about 30 mins ago... is this an outage?
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Sara Ireland
(@Saraaireland) reported
@Bell_Support @Bell Why does your multi billion dollar company need your associates to find a way out for you at the expense of your clients or your staff? Why can't I hold accountable we a company for setting up systems designed to widdle people down until they give up or an employee gets trouble?
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Milasuthakar@gmail.com
(@Milasuthakargm1) reported
@CraveCanada wait.... so you're aware that the androidtv and the firestick app have "known issues", but can't tell us when it'll be fixed? Crazy. @Bell , why am I paying for this again?
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Bruce Wayne
(@AddyRM) reported
Bell Canada has the WORST customer service. A call which started at 11:00am has still not been resolved- I’ve been put on hold, disconnected and given false promises and my issue is still not resolved @Bell
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The BOOOOOO-ing 🦄 Unicorn 🦄
(@Unicorn6610) reported
@jnarai @JayDawgTDot @Bell_Support Cell/data plans in Canada are horrible. The most expensive on the planet. My sister lives in the US (not a good place to be now, lol) and it's much cheaper. More competition and Europe super cheap.
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Trev
(@trev_c) reported
@Bell_Support All fixed now. Tech was sent out and problem was at your CO
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Sara Ireland
(@Saraaireland) reported
@Bell_Support @Bell Also, maybe provide staff with better phones/service so your clients don't get disconnected after sitting through your "longer than usual wait times" multiple times in a row. If you're looking for a place to start in treating both your staff and clients better, there's one.
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Ken Allen
(@KenAlle96980215) reported
@Bell_Support Bell crave is ****!! It freezes constantly!!
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Marg Foget
(@Marg_Foget) reported
@Bell_Support we are having problems with our security system and your tech hung up on us and did not call back. We will be getting rid of you here at home and at our camp. Disgusting.
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Sara Ireland
(@Saraaireland) reported
@Bell_Support Who can I speak to directly regarding concerns in the training of staff to manipulate their clients into paying overages on bills which, like in this case, are the fault of Bell's terrible systems? Tweeting this as evidently your associates "cannot assist" me further.
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Abbas Merali
(@abbas_merali) reported
@Bell_Support Internet not working at 435 The Boardwalk in waterloo. Is there an outage?
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TYPE V3
(@VinceSanchez) reported
@Bell_Support is there an internet outage in Hamilton, ON right now?
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Liam
(@Liam14903953) reported
@Bell apparently bell phones in Canada can't receive "links" to website etc threw text....I tried to text my wife a link to a website and no matter data or not she couldn't receive them. Wtf? I got rogers and I can receive text with links.
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TRiLL DuNPHy 🗣 📢
(@CNDN_TRILL) reported
Sitting in my room and twitter is having issues loading cus @Bell wifi is garbage. For the price paid and the 50mbs you ACTUALLY provide even though you claim the world. It isnt worth it. Im moving next week and already have a contract with a different company.
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Courtney Soucy
(@CourtneyLahaie) reported
@MIHomeYGK is anyone experiencing trouble with @Bell internet and satellite? Mine's been out for 2 hours. East end.
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Kraig Pasher
(@kpasher) reported
@Bell not only are your prices egregious, but the hoops you made me jump through to cancel a plan with your oligopoly seems downright manipulative/deceptive. These are unprecedented times, people are struggling. The experience was truly disheartening.
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Trev
(@trev_c) reported
@Bell_Support it's weird issue because I get a number not assigned, number not in service or a fast busy depending on where i call from. they're calling now
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Mat
(@ASAPROCHVOISINE) reported
@Bell_Support is there outage in Toronto?
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Clara 🌻🇺🇸🇲🇽🌻
(@ClaraDiva821) reported
@CanadiensMTL @Bell @TricoloreSports I’m pumped for the season because we all have been battling the virus’s pandemics and amidst all these , the organizations didn’t let their guard down and been pushing so the system could rise again and even better #GoHabsGo
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Sebastien
(@bouark) reported
@Bell_Support is there a known issue with network on north shore of Montreal? Connection of Fibe services keep disconnecting as soon as it reconnects
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Eric Shenfield
(@shennyboy) reported
@bell want a new customer?
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clouds ♡
(@cloudsyt_) reported
@Bell_Support Been having internet problems that whole entire day.
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Mr ghali
(@Canadianghali) reported
@Bell_Support are you guys crazy dropping calls, transferring here and there and telling people to go outside in the bank for verification even when i told you i am in quarantine.. This is the service you are providing??
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Sara Ireland
(@Saraaireland) reported
@Bell_Support @Bell @Bell How many folks have you done something similar to? How many folks have given up the "fight" with bell and just paid the extra charges because it wasn't worth the hassle? Who can I speak to about THAT? Treat people, including, but not limited to, your staff, better.
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Warrior Of Truth
(@DPocroianu) reported
@NicoleFlemming5 @shades_dirty @Bell There are some rough Customer service reps sure but its an insane amount of work to do in 3 mins & sell every customer even if they don't need anything & not fix problems caused by Bell bec you get in trouble cause Bell profits big on those billing errors
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C.Rocks
(@Rockurstocksoff) reported
@Bell_Support You guys are an utter joke your staff are useless in providing any clarity on my safety. My account is compromised and you guys fail to give no regard to that. NONE WHAT SO EVER. YOU guys don't care about your customers safety!
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Richard Page
(@richpagemusic) reported
@Bell_Support Our #internet went down in Barrhaven about an hour ago...lost income... Can you get me up and running so I can work tomorrow? #service
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JayDawg
(@JayDawgTDot) reported
.@Bell_Support I'm shocked that your supervisor that I'm currently speaking with just told me that she's ok with losing customer ... Nothing like loyalty from your support team!
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TokenCanadian
(@jnarai) reported
@Unicorn6610 @JayDawgTDot @Bell_Support Haha yeah, you're preaching to the choir there. The service overhead on cell service doesn't even account for 15-20% of the actual charges to customers.