Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, St. John's, Waterloo, Sarnia, Uxbridge, Arnprior, Toronto, Winnipeg, Newmarket, Whitby, Lakefield, Halifax, Ridgetown, Ottawa and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| St. John's |
Wi-fi | |
| Waterloo |
Phone | |
| Sarnia |
TV | |
| Uxbridge |
Internet | |
| Arnprior |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Moore
(@FineWolf) reported
One would think that a telecom provider would have monitoring tools in place to detect a systemic outage. Instead @Bell_Support treats all customer outage reports from MTL and the surrounding area as unique cases... @Bell keeps showing their poor network management practices.
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Heather Sloan
(@hazbinz77) reported
Hi @Bell I am trying to find out why Bell took $195 from my bank account when my Bell account is closed. I tried calling 1800 667 0123 but was told it is not Bell's responsibility to figure it out, it is the bank's issue. I tried using Facebook Messenger with no luck from them
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Michel Forget
(@mforget) reported
@Bell_Support hi i lost internet service postak code j5r6b1
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Salman Merchant
(@salman_merc) reported
@Bell_Support They have the worst customer support. Highly not recommended
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Virginie R. de Massy
(@VirginiedeMassy) reported
@Bell_Support What about service in Verdun? Not working since Sunday night
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Karen Gillis
(@Karen_Gillis) reported
@Bell my home number needs to be working now!! I pay over $400 a month for my home phone, my mom’s phone in LTC, 2 cell phones #s, and internet!!!! I’ve been on hold talking to someone to fix this for almost an hour!!!!! 😤😤😤😤😡😤
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Andrew Moore
(@FineWolf) reported
@Bell_Support You have all the information in your CRM about who is affected by this outage? Why is it that customers have to seek this information on Twitter instead of receiving updates via email/text messages?
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Ram Shummoogum
(@hispren) reported
@Bell_Support There is no diversity in your network. This is a shame for a national Tier1. Always fate sharing to save money
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LiViD | CitizenGG
(@Citizen514) reported
@Bell_Support Can we please have an estimated time of fix? I have deadlines for University and Work deadlines that need to be pushed and will need this info to give to the people concerned.
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Vanille/Jessica
(@SwtVanille) reported
@Bell_Support Hopefully this is fixed quickly so people qui work from home can go back to working, and students doing their classes. Hard to believe it can take over 24 hours to fix a fibre cable.......... At the price it costs for the services 😡
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Salman Merchant
(@salman_merc) reported
@Bell_Support They are keeping me transferring to irrelevant departments and are not solving the problem
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Sebastien Brault
(@Seb_Brault) reported
Just spoke with @Bell_Support Their response was that there is a generalized outage in Candiac and the service is forecasted to be back up Tuesday February 23 at 2 pm. 😱😱😱🥶😤
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Danny Tetreault
(@wo0kie3) reported
@Bell_Support no service south shore montreal , how long till it’s back ? A lot of us are waiting to get back to work
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Rachel Veres is on bed rest & not happy about it🍁
(@RachelVeres) reported
Psst @Bell I waited an hour for your representative to come back. He did not, instead he hung up on me. Your service has and always will, suck gigantic donkey *****. You ripped of my Dad, again. #LetsTalk
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Archambault Louis
(@archieluis) reported
@Bell_Support no internet on the Montreal South Shore, I’ve been told, no fix until 18h so please keep us updated...
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Bob Oommen
(@BobOommen) reported
@kalud @ellaella963 @Bell_Support The automated message at bell customer service said tomorrow at 2pm. I'm hoping that 6pm tonight is right!
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Aggie
(@aggieloveseggs) reported
@Broadcasms @Bell Wow. That's awful. I'm so sorry you were treated that way.
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Andrew Moore
(@FineWolf) reported
@Bell_Support You have all the information in your CRM about who is affected by this outage. Why is it that customers have to seek this information on Twitter instead of receiving updates via email/text messages?
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Archambault Louis
(@archieluis) reported
@sfleroux @Bell Support told me no fix before 18h00 😳
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Salman Merchant
(@salman_merc) reported
@Bell_Support Worst customer support they are not porting to Telus.
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Kalud
(@kalud) reported
@ellaella963 @Bell_Support They target 6pm for resolution
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Ella
(@ellaella963) reported
@Bell_Support Bell Fibe is down in Candiac, Quebec, phones, internet and TV. I’m trying to reach support at bell, I’ve been on hold for 30 min. Can we know what is going on and when it is going to come back? There are ppl working from home here.
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Sebastien Brault
(@Seb_Brault) reported
@Bell_Support we lost internet connection at 1:35. What’s the status on the resolution ETA? Thank you.
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Steve Leroux
(@sfleroux) reported
@Bell any service outage near Montreal?
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THE UCP ARE LETTING ALBERTANS DIE
(@Harleydadd) reported
Spent over 2 hours on chat, then when their system was 'having issues', the phone with a @Bell_Support rep yesterday...then they were gone. Hung up? Disconnected? They initially called me, but couldn't call back? Service seems to be a 4 letter word with them. Will @TELUS answer?
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Karen Gillis
(@Karen_Gillis) reported
@bell you don’t mind taking my money every month, but, you can’t resolve my problem quickly!!!! What is it you actually do??? I am majorly pissed! You’ve added more stress to an already stressful time in my life!!!!
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Mirella ⚓️
(@Mirella9898) reported
Missing a day of work thanks @bell power outage they say.... should resume tomorrow they said. Time to leave @bell
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John
(@joz104) reported
@Bell_Support it's down in Halifax too, at the same time... Is it because of the same reason?
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SCH
(@StephenHoltzman) reported
@elonmusk @SpaceXStarlink @Bell Sucks. Paying for two lousy 5/.72 DSL feeds for family of 5 and have been promised fibre for over 4 years! Elon I signed up for beta last year, nothing.. paid two weeks ago for deposit on DISHY! Please make it happen fast!
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Stephan Dupont
(@nicepixel) reported
@Bell_Support @ImbeaultRichard By now, it should be clear the issue is not with individual customers. See Dow detector.ça