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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 22% Phone (22%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Oakville, Fredericton, Montréal, Hampton, Toronto county, Oromocto, Campbellton, Toronto, Corner Brook, Sudbury, Brantford, Windsor, Mississauga, Greater Sudbury, and Winnipeg.

CityProblem TypeReport Time
Oakville Phone 32 minutes ago
Fredericton TV 39 minutes ago
Fredericton TV 47 minutes ago
Montréal Internet 1 hour ago
Hampton Phone 2 hours ago
Fredericton TV 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • DennieV43
    stillaleafsfan (@DennieV43) reported

    @Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF

  • robilarious
    Kevin Roberto (@robilarious) reported

    @Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • euphxriiaau_
    (@euphxriiaau_) reported

    @Bell_Support I came across something that looked like a broken bell box. Can I send it to you in the DM for you to take a look at?

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • sheikkkkkkkkk
    kays!!! she/her🏳️‍⚧️ (@sheikkkkkkkkk) reported

    @Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is

  • VamosRaFAN
    VamosRafa (@VamosRaFAN) reported

    @Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me

  • poppy4161
    Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reported

    What's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow

  • TFQuarter
    The Fifth Quarter (@TFQuarter) reported

    Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.

  • KingstonBraeden
    King Of The North (@KingstonBraeden) reported

    @CloudyNights47 @Bell Bad internet got me moving like an invasive species

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻

  • Xphox_
    Xphox (@Xphox_) reported

    @Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • HRHDeets
    Carter Ferda (@HRHDeets) reported

    @bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction

  • rkthegreat1313
    Doraemon 😈 (@rkthegreat1313) reported

    @FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • lnadon3
    Laurie Nadon (@lnadon3) reported

    @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately

  • snappyd88
    snappy (@snappyd88) reported

    @Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet

  • gauthier1100
    philippe gauthier (@gauthier1100) reported

    @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?

  • Slothius
    Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported

    Going on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back