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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Edmonton, Toronto county, Toronto, North York, Gatineau, Montréal, King, Chilliwack, Vancouver, Guelph, Cornwall, Cape Breton Regional Municipality, New Glasgow, Mattawa, and Cobourg.

CityProblem TypeReport Time
Edmonton Phone 53 minutes ago
Toronto county Wi-fi 3 hours ago
Toronto Internet 3 hours ago
Toronto county Internet 4 hours ago
North York E-mail 6 hours ago
Gatineau TV 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else

  • poppy4161
    Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reported

    What's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage

  • varun42036
    Varun (@varun42036) reported

    Hi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?

  • Wheat856
    Wheat (@Wheat856) reported

    @Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell_Support Your response has grammatical errors. Is this typical of your organization?

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • StarThorpe68
    Mark Thorpe (@StarThorpe68) reported

    @Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!

  • Doretta_Wilson
    Doretta Wilson (@Doretta_Wilson) reported

    Dear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.

  • xskyylinex
    ⛅️Skii🌩️ (@xskyylinex) reported

    @possiblecanadia @Bell They’ve been horrible, this past month I’ve had a technician over 3 times and I was without internet for a full 24 hours yesterday I went insane but not as bad as my mom did with no wifi

  • redman_mather
    Lee Redpath (@redman_mather) reported

    @AdamJPfeffer @Bell_Support @SpaceX The dealership I work at bought starlink for all our service trucks. Game changer for calling and using internet . Enjoy

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • bta1976
    bta (@bta1976) reported

    @Bell_Support and @CRTCeng has already opened investigation into Canadians concerns that @bell is in breech of customer contracts by doing this new policy. Fix it cause CANADIANS WILL NOT PUT UP WITH THIS

  • RessyM
    Stressy Ressy 💙 (@RessyM) reported

    I thought that the @CRTCeng was fixing wholesale rates? I'm still being offered 1 gig fiber service (non bundle) from @Bell for under $60 per the latest flyer I received. They wouldn't offer that for over a year if they were losing money on it the entire time.

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • FCookies20
    Fu Cookies20 (@FCookies20) reported

    @poppy4161 @Bell ******* slave drivers who dispose of people like garbage. I will never have a bell service or ever work there either. -100/10

  • beem3er
    Gobi Anpalagan (@beem3er) reported

    @Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back

  • bluewhaler20191
    fedupnewfie (@bluewhaler20191) reported

    @Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • d_brier
    Fur momma 🍁 (@d_brier) reported

    @Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers

  • lesbiansquiddo
    virtuous ******* squiddo (@lesbiansquiddo) reported

    @footballyuri @Bell @sayu IT WAS SO ******* BAD

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27

  • TruthFringe
    Fringe Truth (@TruthFringe) reported

    @LateNightCam @BlueJays @Bell Yep. Bell is a terrible company.

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @WWELadyRefJess @Bell @CBCHamilton This has a lot to do with the secret haram payments necessitated by bitcoin terminals in the downtown core for IPTV. I guess I shouldn't pick sides but these chicks are hot. Are Bell fools going to make a recognizable effort to support fans. #London

  • redman_mather
    Lee Redpath (@redman_mather) reported

    @AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !

  • RogueNerdOne
    Peter Skinner (@RogueNerdOne) reported

    @nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.