Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Burlington, Mississauga, Toronto, Greenwood, Aylmer, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, London, Winnipeg, Chatham, Ottawa, and Haldimand County.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 7 hours ago |
|
|
TV | 7 hours ago |
|
|
Internet | 8 hours ago |
|
|
Internet | 8 hours ago |
|
|
Internet | 14 hours ago |
|
|
TV | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Anthony Wong (@Awong94) reported@Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon
-
Rational Posts™ (@rationalposts) reported@ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.
-
snappy (@snappyd88) reported@Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet
-
Maria Mim Maryjane (@MaryjaneMim) reported@Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.
-
bta (@bta1976) reported@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
-
kene E (@kezeike) reported@Raptors @Bell He is in the 905 wasting his talent when we need someone to help with rebounds
-
Luc Groleau (@LucGroleau) reported@Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.
-
Denise Quinn (@lemonwannabe) reportedUnsurprising sub standard service from @Bell to migrate a business landline to a cell , now going to be 6 days without a working phone
-
Colin (@csmyth41) reported@Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.
-
SodaPop (@BillKilgore78) reported@Bell Please take Jeff ONeill off of TSN. He makes @OverDrive1050 unwatchable and unlistenable. He is the Village Idiot of sports punditry in Toronto. A loser of a player trying to sound like some expert. A broken watch is right more often than this clown.
-
Khan (@FerozKh08656482) reported@Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks
-
Bell Support (@Bell_Support) reported@Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.
-
Chump_Canuck (@ch_morson) reported@ryangerritsen @Bell we learned this in grade 9, as a very basic concept. Large box companies equal zero competition. Always support local. Unfortunately local lost.
-
Cin-abun (@Cin98609046) reported@ryangerritsen @Bell They often don’t notify you of increases either. Ours increased a lot and we had no warning. No one could tell us why until we escalated it to management. We cancelled our services and got a better deal and better service elsewhere.
-
Roberto Godoy (@RareSenseCA) reported@Bell Your internet service SUCKS lately. As a professional who relies heavily on steady internet service, it's really frustrating to have your service down every 15 minutes.
-
Laurie Naugle (@laurie_naugle) reported@C_Mulroney @Bell **** you and your fat **** boss you useless ****
-
texas ranger72 (@texasranger_72) reported@ryangerritsen @Bell Library is free, Starbucks is free, Tim's is free, other places with free internet. Cancel!
-
Governmeharder👎 (@KeithPlant4) reported@ryangerritsen @Bell People need to cancel tv..why would they drop price if you continue to pay it?...nexttime they raise it im cancelling cable...I mean I stream 90% of everything anyways and I don't pay for anything
-
BCOz (@BCOz70) reported@ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.
-
Tracey Padmore (@TraceysLuvofArt) reported@Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN
-
Follow your Bliss (@Frisky_Risky) reported@Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?
-
Silvana Marroncelli (@tayhaysil) reported@ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!
-
Jordan (@JordaninSaprae) reported@Rogers Your customer service sucks. Been on hold for 90 mins. Probably will be my last call. Looks like I should switch to @Bell or @TELUS
-
Usman R. (@uzimtl1) reported@RogersHelps Just switched to @RogersHelps home internet from @Bell a few months back and this is the second time it has gone out for more than 4 hours. This time it was 12 hours! What gives? Absolute garbage internet service!
-
Luc Groleau (@LucGroleau) reported@Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!
-
Mat Grenier (@investing_mrg) reportedGreat @bell againt another crash! $bell worst internet
-
CuriousPascal (@curious_pascal) reported@Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?
-
Elaine Belcher (@ElaineBelcher4) reported@Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?
-
SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
-
ANGRYCANADIAN (@ChrisDa16346287) reported@Rogers is the worst ISP in Canada right up there with @Bell. Cancle my plan, they **** up and for months can get ahold of anyone, several months later finally get through only to be ****** over again because they still somehow ****** up and want you to get your **** to them asap