Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (25%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Greater Sudbury, Toronto, Gatineau, Cambridge, Mississauga, Haliburton County, Barrie, Fredericton, Laval, Vernon, Montréal, Ottawa, Kincardine, and Sydney.

City	Problem Type	Report Time
Vancouver	Phone	7 hours ago
Greater Sudbury	Phone	15 hours ago
Toronto	Phone	17 hours ago
Gatineau	Wi-fi	19 hours ago
Cambridge	Phone	1 day ago
Mississauga	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adarsh (@whois_adarsh) reported 2 minutes ago

  @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

• 
  Rob Newman (@rob_newman) reported 5 minutes ago

  @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

• 
  Anuj Miglani (@AnujMiglani1) reported 6 minutes ago

  @Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell

• 
  Dave3 (@david3rd) reported 8 minutes ago

  @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

• 
  John (@johnowolabi_) reported 11 minutes ago

  @Highteaspeaks @Bell which did you switch to? help a brother..

• 
  DNA does not lie! (@dnadoesnotlie) reported 13 minutes ago

  @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

• 
  Tina (@ProphecyQueen) reported 13 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  Linda Gadoury (@lgadoury) reported 14 minutes ago

  @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

• 
  katiehasbangs (@katiehasbangs) reported 15 minutes ago

  @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

• 
  🇨🇦leon (@eyexcel) reported 25 minutes ago

  @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

• 
  Robert Montemurro (@rmontemurro1) reported 25 minutes ago

  @Starlink @Bell is so bad that everyone should switch to this.

• 
  Dowin Jiwa Shiboo (@jiwashiboo) reported 26 minutes ago

  @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

• 
  Shafqat Khan (@shafqatsaify) reported 27 minutes ago

  @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

• 
  Ayodeji Prime (@Djaymania) reported 28 minutes ago

  @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 29 minutes ago

  @Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail

• 
  Infinitus Capital (@InfinitusCap) reported 31 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  rkt (@RajivKu74035890) reported 33 minutes ago

  @Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 34 minutes ago

  @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

• 
  Tina (@ProphecyQueen) reported 41 minutes ago

  @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

• 
  Rayan (@rayansadri) reported 42 minutes ago

  @Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 47 minutes ago

  @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

• 
  Howard Bailey (@howardruns) reported 50 minutes ago

  @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

• 
  Olori Savage (@Big_preety) reported 51 minutes ago

  @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

• 
  Thomas Halkett (@thomas_halkett) reported 54 minutes ago

  I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

• 
  JRPatterson☘️ (@JPintheLDOT) reported 55 minutes ago

  @Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 56 minutes ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 60 minutes ago

  I’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!

• 
  Olujide 'Chukwudi' Sobola (@sobola_jats) reported 1 hour ago

  @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

• 
  CARTY CARTY (@deliaflower1) reported 1 hour ago

  @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

• 
  Hightea🍁 (@Highteaspeaks) reported 1 hour ago

  Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠