Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (18%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Toronto, Brandon, Lethbridge, Minden, Lunenburg, Bolton, Cambridge, South Bruce Peninsula, Brantford, Kitchener, Pembroke, Hamilton, Halifax and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Summerland |
TV | |
| Toronto |
TV | |
| Ottawa |
Phone | |
| Toronto |
TV | |
| Brandon |
TV | |
| Lethbridge |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Brynn Harris-Hamm
(@Brynn_H) reported
@JayOnSC @JayOnrait Not sure I could’ve stayed and gone on air after they did that to my co-host and staff. Just disgusting. I’ll never be a @bell customer.
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Mario Melidona
(@mario_melidona) reported
2 hours and counting on live chat with @bell to replace their own defective receivers. great customer service is not happening. #BellLetsTalk 😡
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PlecoCanada
(@PlecoCanada) reported
@TekSavvyBuzz @Bell I haven't been a Bell Canada customer (for phone/tv/internet) in ~ 10 years. Can't say I've missed the negotiating required to obtain fair rates. They refused to refund me a portion of a final bill when I cancelled, even when confirmed by a Bell tech - thus I never returned.
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Extreme Canjoos
(@MethodlessMan) reported
@RogersHelps Your internet must be down too because nobody is responding @Bell_Support maybe you can help? How do I get my internet working again?
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Andréa Dorego
(@doregs) reported
Hey @Bell, you may want to revamp your sales training program. You're probably not going to expand your subscriptions - and may even lose some - when existing customers are abruptly hung up on after they politely express that they're not interested in an additional service.
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Ahrun Thiyagarajah
(@AhrunT) reported
@Bell_Support will now lose a day of vacation/pay because neither me nor my partner are able to work from home (or go anywhere else for that matter given lockdown). Incredibly frustrated that a customer-focused resolution has not been prioritized for such an issue, incredibly sad
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RedTail3dHawk 🇨🇦🇮🇲🇺🇸🏴🌎
(@RedTail3dHawk) reported
@TekSavvyBuzz @Bell Re: All communication companies in Canada: Ask me about the cancellation fees of over $500 charged to poor people who have to cancel services due to budget constraints. They charge a restocking fee for their equipment, when returned for refund Try to cancel to save money😤
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Lyn Todd
(@LynTodd8) reported
@DPocroianu @Themindseye8 @Bell Omgss...no accountability. And they make billions...why is it we, ( who have made them billions) should have to give them more money, so they can support charity? Smh
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Jill Winer Ⓥ
(@JillLovesToFly) reported
@Bell Possibly the worst tech-support and customer service anywhere. I was promised a call last week, but never came. The week before I was told my modem was working fine, it’s not.
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Lynda M
(@MsLyndyLu2u) reported
@Bell_Support Is express vu down???
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Trev
(@rocko_ca) reported
@TekSavvyBuzz @Bell They won't do anything as Bell , Telus and Rogers pay to have them , so in turn they actually work for the big three . Never bite the hand that feeds you .
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Steven Right
(@technicalStev) reported
@Bell They made 96% of 2019's net earnings, shares up 32%, generated a free cash flow of 3.35 billion, are sitting in a strong financial position with $3.8 billion of available liquidity at end of 2020 & laid of 210 people like @notontvotoole **** Bell those greedy bastards
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Ahrun Thiyagarajah
(@AhrunT) reported
Our service got disconnected for absolutely no reason, and our connection was "given away" to someone else per the technician. Not sure how this could ever happen as we were paying and upstanding customers with no disruption in billing or service. @Bell_Support
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Karen Alexander
(@karen_alexa) reported
@EhMatt19 @JayOnrait @Bell They didn’t even wait one week. It was days later. Regardless, Bell **** the bed attaching themselves hard to a cause they never had any intention of supporting beyond the PR boost, social media engagement and making tons of money they did not pour back into keeping employees.
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Ahrun Thiyagarajah
(@AhrunT) reported
@Bell_Support incredibly frustrating, worst customer experience we have ever had and now we are being told it will be delayed by another day. Working from home and being without internet = not being able to work, cannot fathom how much of a customer service failure this has been
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Karen Schmocker
(@BeaugiBear) reported
@TekSavvyBuzz @Bell Every year, Bell increases its prices and reduces its services...IT IS A RIP OFF and as a Bell Customer of over 60 ******* years...I am absolutely disgusted. @Bell
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Robert Chaulk
(@RobertChaulk) reported
Wind+Snow= No internet. Lets talk about dis ****'n **** @Bell #newfiemath
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Mel in Canada Eh!
(@MelAgainstHate) reported
@JayOnSC I support Jay and Dan. .@Bell has lost all my support and business
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BIRTHDAYTEA
(@heyashleytea) reported
WHAT THE **** #JayAndDan WAS THE ONLY REASON I LIKED SPORTS @Bell @BellMediaPR WHAT HAVE U DONE??? ? ?? ? ??
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Debbie Fynn
(@debfynn) reported
@TekSavvyBuzz @Bell Changed my @Bell service last week. Not paying that kind of money to pad the pockets of execs!
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PlecoCanada
(@PlecoCanada) reported
@RedTail3dHawk @TekSavvyBuzz @Bell That information is never clearly stated, when they give you the 12-24 month reduced price sales pitch. Those cancellation fees seem ridiculous and you should be taking that to CBC Marketplace to publicize your issue.
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Amanda Jean
(@Dixy79) reported
Anyone else having issues accessing their text messages who are with @Bell_Support ? Keeps crashing my phone 🙄 #yyc
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Ahrun Thiyagarajah
(@AhrunT) reported
@Bell_Support have been without internet for last 5 days, with multiple failures at all levels of customer service. Not one rep has been able to help us, and a technician who came in and tried to resolve it never created a proper ticket to ensure follow-up issues were handled
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Tom4385
(@tom4385) reported
@TOFilmSchool @Bell "If you need emotional support to come to terms with how bad the Toronto Film School is, we've got you covered"
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ReasonRhymes ✝️🇨🇦🇺🇸🌎
(@ReasonRhymes) reported
@TekSavvyBuzz @Bell My daughter, a single mom of 4 without support has a bill of $300 She decided to cancel because she couldn’t afford it. Bell says she can only cancel if her bill was paid. Now another month gone, another $200+ added. We will have to help her out for this ridiculous hostage taking
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Dale Wetton #veteran Go Bucs Go!!! 🥳 🏈 🐐
(@DHBucsFan) reported
@MarciaOnTheGo Pretty sad. Makes me glad I am dropping @bell as my mobile service provider 😤
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Extreme Canjoos
(@MethodlessMan) reported
@Bell_Support I'm not a customer (yet) Fed up with @Rogers indifference towards their customers. I hear you're *slightly* less indifferent towards your customers, any good deals on right now?
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Warrior Of Truth
(@DPocroianu) reported
@BeashannaJ @shades_dirty @Bell I agree if I talked about it for long but I haven't I been shoving it down for yrs & allowed shame that Bell made me feel fester so in my case it helps to speak about it
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Margaret WallisDuffy
(@WallisWellness) reported
Really @Bell_Support , you tell me to hold yet again (after 30 minutes) while you investigate why you have charged me & my 78 year old Mom $183 for the past 2 months when we cancelled my service with you in November! I am at work! This is enraging!
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Murray Wall
(@wall_murray) reported
@TekSavvyBuzz @Bell Why do we need the crtc anyways. Let the free market help all customers get better protection and better rates.