Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (11%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: St. Thomas, Toronto, Halifax, Kitchener, Windsor, London, Ottawa, Milton, Montréal, Mississauga, Chatham, Saint-Antonin, Truro, Halifax County, and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Halifax
|
Wi-fi | 19 hours ago |
|
Kitchener
|
Wi-fi | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Consumer Affairs (@ConsumerCSI) reported@Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame
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Desirée Bishop (@desireedante1) reported@Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.
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David Brennan (@DBrennanCYW) reported@Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.
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Christopher Butt (@gotnewf2291) reported@Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure
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Love My 7 Wood (@LoveMy7Wood) reportedIn my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.
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Howard Bailey (@howardruns) reported@Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents
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James Rubec (@JamesRRubec) reportedHey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.
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Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported@Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?
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jamieks (@jamiekseymour) reported@Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!
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Paul (@Zeps8314) reportedI want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup
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Harm Kelly (@KellyCreekDairy) reported@SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.
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Reid (@MagicWeedBus) reported@Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.
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Always Freija. (@vanderhague) reported@PhillipMillar @TEMP0RARY_NAME Lost my cell on Sat. Had to unfortunately go to a Bell store where I had to deal with a surly, utterly rude J££t invader. F*ck @Bell. Crush the telecom oligopoly.
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Abraham George (@abrahamgeorge1) reported@Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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Catharine (@CatharineYogi) reported@tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell
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Exiled (@ExiledRLL) reported@sebdot @Bell @FANEXPOCANADA anyone down?
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Christopher Butt (@gotnewf2291) reportedThank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it
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Axel (@axelsimonise) reported@VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started
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🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reportedHey @Bell, your tech support is lacking.
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dan (@dannydespa) reported@Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums
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🇨🇦Matt Dungey🇨🇦 (@MattDungey) reported@Rogers and @Bell do not give a **** about their customers. This is why the CBC is so important in this country. So again , **** you @Rogers
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Big Guy B (@BigGuyB84) reported@MelissaLantsman @Bell what is this trash? Get your **** together
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Olympique de Montréal (1971 - 1973) (@OM_NASL) reportedDear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!
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agoulet (@agoulet81) reported@Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!
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Bruno Corrêa (@bcorrea10) reportedFeb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …
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AACEI MSAC (@AACEIMSAC) reportedBell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell
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John L. (@lowe17RN) reported@Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.
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Desirée Bishop (@desireedante1) reported@Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...