Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (27%)
• TV (11%)
• Wi-fi (8%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Severn, Halifax, Ottawa, St. Thomas, Toronto, Kitchener, Windsor, London, Milton, Montréal, Mississauga, Chatham, Saint-Antonin, Truro, and Halifax County.

City	Problem Type	Report Time
Severn	Phone	10 hours ago
Halifax	Internet	22 hours ago
Ottawa	Internet	23 hours ago
St. Thomas	Internet	1 day ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheyne Lothering (@CheyneLothering) reported 5 minutes ago

  @Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE

• 
  green beee (@greenbeee1) reported 5 minutes ago

  @Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.

• 
  Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported 6 minutes ago

  @CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots

• 
  Infinitus Capital (@InfinitusCap) reported 12 minutes ago

  Here we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???

• 
  Bell (@Bell) reported 12 minutes ago

  @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

• 
  Stunning Steve ⬆️ (@SteveDickerNL) reported 12 minutes ago

  Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

• 
  Douglas Mark (@DouglasJMark) reported 13 minutes ago

  The day is nearly over. Still unable to connect to our network due Bell's breaking out network address. Will @Bell @Bell_Support restore our IP address when our doors open in Friday morning? Let's get this fixed so we can get back to helping our patients 📢📢📢

• 
  rkt (@RajivKu74035890) reported 14 minutes ago

  @Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service

• 
  David Vandewalle (@vandewallefarm) reported 23 minutes ago

  @Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

• 
  Trevor Cox (@Trevordovsky) reported 25 minutes ago

  @Bell here we are again. Your customer support STILL sucks. You still owe me money.

• 
  Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reported 26 minutes ago

  I don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks

• 
  Axel (@axelsimonise) reported 27 minutes ago

  @VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 29 minutes ago

  @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

• 
  PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported 29 minutes ago

  @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

• 
  Tina (@ProphecyQueen) reported 32 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  Infinitus Capital (@InfinitusCap) reported 35 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  Rosemary K 🇨🇦 (@knarr_rosemary) reported 39 minutes ago

  @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

• 
  feed. (@FMore906) reported 41 minutes ago

  @sebdot @Bell @FANEXPOCANADA anybody down to run this

• 
  Unacceptabledaudelin (@Unacceptable222) reported 42 minutes ago

  @Bell Wow, easier to get your attention via X than it is to CALL YOUR NUMBER!!! Bad publicity sucks I guess!

• 
  Always Freija. (@vanderhague) reported 46 minutes ago

  @Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.

• 
  king of shadows (@Zish22) reported 47 minutes ago

  @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

• 
  🇵🇸 (@fcknboogeyman) reported 47 minutes ago

  @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

• 
  anna b (@Bananrama2) reported 51 minutes ago

  @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

• 
  Jimmy-Pye-Guy (@pye_jimmy) reported 55 minutes ago

  @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

• 
  Dowin Jiwa Shiboo (@jiwashiboo) reported 59 minutes ago

  @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

• 
  Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reported 60 minutes ago

  Hey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 1 hour ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

• 
  Rocco Signorile (@imthedarkknight) reported 1 hour ago

  @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

• 
  L (@missesja33) reported 1 hour ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

• 
  kvn (@kvndws) reported 1 hour ago

  @TorontoFC @Bell If we drop points, cancel this and next season