Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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Phone (19%)
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TV (18%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Dartmouth, Thornhill, Toronto, Winnipeg, Saint John, Buzwah, Ottawa, Halifax, Leamington, Brampton, Sandy Lake, Fort St. John, Cambridge, Ajax and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Dartmouth |
||
| Thornhill |
Phone | |
| Toronto |
Internet | |
| Winnipeg |
Phone | |
| Toronto |
Phone | |
| Saint John |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Francis Brian Shaw
(@FBSisnothere) reported
And if we still have time and soul in either of our bodies, @bell can we talk about how much mental anguish it causes me every two years just for the privilege of overpaying for a phone service that cuts off one out of every two times?
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Rob_Arthur
(@Rob_A_Arthur) reported
Seriously, too bad @Bell doesn’t have fast enough internet in my area!! I would switch back instantly for their alt tv app. @Rogers what gives… no apple app after all of these years!!
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Tommy
(@ThomasTheTank12) reported
@Bell_Support during a pandemic when people are sick and dying no one can go anywhere but they can talk on the phone family can't contact us from poland for 4 days maybe they think our house burnt down maybe who knows what they think
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Raphael H- UofT Civil Engineer
(@HazelUoft) reported
@jae3goals @RogersHelps @Bell_Support Too bad you couldn't shop around. Many good other options .
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Chris Lotts
(@chrislotts1) reported
@Bell_Support I signed up for a new home internet package last week and I'm waiting on installation tomorrow. Since signing up, you've called me 3 times trying to upsell me more. Can you please take a seat until I actually have 1 service installed before I change my mind. K thx.
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Frosty
(@Mightygoose1369) reported
I'm ******* sick and tired of the service of @Bell the mobile companies in Canada are trash
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Peter Finnie
(@peter_finnie) reported
@Bell_Support gaslighting their customers at every turn. New fiber internet connection worked for 2 hours Friday then died (we were no where near the modem or connections). Tech appt cancelled without notice. Support said it was modem defect would ship another overnight via ..
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Stephen Branch
(@StephenBranch20) reported
@Bell Whatta crock of ****!🤨🤮
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Sko
(@ItsSko) reported
@Bell Desperately trying to change their image – after uncountable years of the same ****. Bell will need to change their attitude, their pricing, their customer service, their promises, their services if they want to change customers‘ minds.
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Terrell Parker
(@terrellprkr) reported
@Bell Hey Bell I called to cancel my moms internet service under my name and you cancelled both mine and hers? Even tho I specifically asked NOT to cancel mine. Now I can’t work from home today. Thanks!
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JustMeMyselfAndI
(@maybeharsh) reported
@Bell Really disappointed. Called weeks ago to make payment arrangements so my phone wouldn't be cut off. YOUR rep told me I had to wait till next bill cycle. You just cut my phone off!! I'm trying to find a job... and now a new provider. Worst experience ever. I get paid Wed 😡
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Chris Lotts
(@chrislotts1) reported
@Bell_Support I've already blocked the number that's been calling but will send a DM to further block it. Also, get a clue on how to treat customers, especially new ones. You already have my business, stop being so damn greedy.
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Caboman
(@Caboman9) reported
@Bell (2) Bell advertises same day service. That's bull **** ! Called customer no-service. They just parrot. Sorry that's the way our system is set up. CHANGE THE FREAKING SYSTEM.
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Francis Brian Shaw
(@FBSisnothere) reported
Fun @bell story from today: from an EPP corporate page, a chat message pops up asking if they could help. Twenty minutes & a phone call later, the answer is apparently no because the chat agents cant touch/answer questions on EPP plans. THEN MAYBE DONT PUT THE CHAT ON THAT PAGE
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Eddy Tam
(@6DorD) reported
@Bell_Support Internet is down in Markham L6C area.
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Peach
(@ClassicalPeach) reported
Hey @Bell_Support is there an outage in St. John's, NL right now? Having a gaming night and everyone with Bell is constantly disconnecting while Rogers customers are having no issues.
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Jocelyn Gordon
(@JJScottishGirl) reported
@Bell_Support What is the point in me having a hardwired landline if it’s not going to work in the case of a power outage?!
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Deb Walker
(@mbbookie) reported
Not impressed with @Bell @Bell_Support. My nearly 90 YO mom has had your service for only two weeks and it keeps cutting out. Then the tech gets snippy with her for not knowing one box from the other. She's Freaking 90!!! And you got her on the floor pulling cords!
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Wynn Fenwick
(@wfenwick) reported
Hey @Bell fix you damned app so it can count. Thanks to your computers that cant count to 5 I missed lights out AGAIN this week.
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Tommy
(@ThomasTheTank12) reported
@Bell_Support If you own money to a lone shark they send someone to mess you up to send a message what you guys do is disconnect people for 4+ days to send them a message hey don't **** with us or else you won't have a phone line incase of an emergency during a (PANDEMIC)
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CGD
(@chaingunsofdoom) reported
@CTVSciFi @Bell_Support why is this channel still showing the wrong movies according to the onscreen guide? Users here on Twitter have been posting about it since yesterday. Does no one work weekends at your channel? Please fix the error.
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Francis Brian Shaw
(@FBSisnothere) reported
Dear @Bell can we talk about how terrible your phone plans are?
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MstrWolf
(@MeanMrWolf) reported
@Bell_Support @Bell just spent over an hour on the phone trying to track down what work was done on a ticket. Phones still aren’t working and the service technician left the building w/out speaking to anyone and closed the ticket.
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Tommy
(@ThomasTheTank12) reported
@Bell_Support already did 5 times you keep treating my family like a pile of **** what 3-4 days with no phone when we paid
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Jayne Bassett
(@bassjay) reported
@Bell_Support looks like we are back to lousy internet again. When will@we be getting really fibe50 like we’ve been paying for for year only 10MBs up@and 9 down!
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Jen
(@CapitalJen77) reported
Hey @bell internet down for over an hour kids trying to do homework. What TF? Seriously, you better DM with someone from your retention department. Online school is hard enough, nevermind the fact the kids can't see friends. We don't need this crap added to the pile. #ONsucks
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JustMeMyselfAndI
(@maybeharsh) reported
@Bell_Support I sent a message... was told to reset my phone and then told to call different department. Typical copy paste response. I want to chasms service providers even more now. Worst day ever!! Thank you for that. I will cancel my account as early as possible and find service elsewhere.
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ACESMONEY
(@Paul_ACESMONEY) reported
@Bell_Support @Bell_Aliant It's not a problem on my end. The problem is on your end. I can't fix the listing from here.
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Peter
(@TMLFan23) reported
from
Forest Home, Nova Scotia
@Bell_Support we have terrible cell reception out in south alton in ns. Bell had mini cell phone tower last year. Are u going install again this year until a permanent tower is installed?
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Sko
(@ItsSko) reported
@Bell With the new crop of advertisements being aired, Bell realizes they have an image problem. Unless they change their pricing, change their customer service, and change their attitude, their customers’ perception won’t change.