Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Charlottetown, Winnipeg, Toronto, Montréal, Bradford West Gwillimbury, Waterloo, Kitchener, Dartmouth, Scarborough, Oshawa, Sydney, Edmonton, Vancouver, Campbellton and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Charlottetown |
Internet | |
| Winnipeg |
||
| Toronto |
Phone | |
| Winnipeg |
Phone | |
| Montréal |
Internet | |
| Bradford West Gwillimbury |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@mustangmattj) reported
@Bell @Bell_Support Is there an outage in Etobicoke right now for internet?
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alex
(@alex00145046) reported
@Bell_Support I have been waiting a month for my upgraded fibe and cable package. Instead of upgrading my services, you decided to shut them off! I have been without internet for a week! You have sent reps without any instructions. I have called customer service, no help!
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𝗘𝗮𝘁𝗼𝗻 𝗞𝘄𝗮𝗻
(@IamEatonKwan) reported
@Bell_Support Stop giving bs non-answers. We have the service already, it's the 1.5gbps fibe line. I do not have the equipment in possession yet but that's today. You have a model # for the modem/router? Is the line a dynamic IP, yes or no? Sales team doesn't have these answers, they sell.
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Jerry DeQuetteville
(@jdeq) reported
Even after I had said 'my husband Paul' at the beginning. I understand it is a heteronormative world. I've been dealing with it & the fact I don't fit within this world for years. Really @Bell surely you can do a better job of training your customer service folks on inclusivity.
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Quindarious *****
(@quin_gooch) reported
@Bell_Support hey are the phones down i tried making a call and it shows i have no service when i usually have service
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リン@ship4
(@R1n_ship4) reported
@Bell @Bell_Support is the absolute worst. Their customer support is so incompetent and each agent has different explanations for why they can't get the job done. Regretting so much for even ever considering switching to Bell.
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Element AllStar
(@Element_AllStar) reported
No stream tonight! @Rogers better fix their **** soon or else @Bell will have some new customers!
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Derek Grozinger
(@Drock1234G) reported
@RogersHelps wifi been down all day in K1N area. Brand new box too. Should I switch to @bell
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Dave Chalut
(@DaveChalut) reported
from
Barrie, Ontario
@Bell_Support 3 different home hubs…. New house…. New Netgear Orbi network… STILL loose speed periodically around 9pm- 11pm. This is CLEARLY a Bell problem in the area. I better start switch my email contacts over so I can switch ISPs. Enough is Enough.
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Raphael
(@Raphaelsurette) reported
@TorontoDefiant @Bell I want this so bad!!! Do you think you will ever sell these kind of things on your merch website. I'd love some custom Mouses and keyboards and computer cases! #risetogether
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Jerry DeQuetteville
(@jdeq) reported
I don't think there is anything I dread more than trying to arrange a service from a telecom company. Today's culprit was @Bell. I had arranged an appointment at a nearby Bell store to port my land line to a mobile line and to arrange for a shared data plan with Paul's phone.
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Alisha4ft9
(@AlishaBard) reported
@Bell Without internet for 6 days with a child in distance learning. Can you please clarify how customer service is better?
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Amanda Simms
(@asbeausoleil) reported
@Bell empty promises and no decency to have enough respect for customers to call them if a problem occurred. booked an installation today waited for 6 hours and no one shows up! No call! And you expect us to pay for installation. Waste of time and money. Thanks for nothing!
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Jerry DeQuetteville
(@jdeq) reported
@hirschw1 @Bell LOL I know 11 people now who have done this. I know it is possible. I even asked 6 times to be put through to a supervisor who could help me but they refused. Who does that?
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Erin
(@kavavocate) reported
@Bell super disappointed in TERRIBLE service from loyalty dept when a technicien called while at our home!!!! He called back and she hung up on him! Crazy wonderful technicien- ONLY reason we’re still with Bell tonight is him! #fixit
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Aleks
(@SmrtAleks) reported
@Bell When you call Bell customer service, you get operators from the Philippines. Customer service, technical support. Bell’s cost cutting measures but increase our monthly bill. 👎👎👎👎
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spencer
(@spncreXe) reported
.@RogersHelps why do you constantly throw us off of 5g network to try and improve network speed in the area? No wonder everyone is switching to @Bell_Support
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Bell Support
(@Bell_Support) reported
@DaveChalut Hello there. We are sorry to know about this ongoing issue with your internet service. We want to make sure this gets properly addressed. Please follow us at @Bell_Support and send us a DM so we can help. ~RZ
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Wendy Anes Hirschegger
(@hirschw1) reported
@jdeq @Bell That's exactly what Joe did too a year and a half ago when he retired - our landline phone number became his cell number. You must have had a particularly dim person trying to arrange that for you because I don't think he had any trouble at all.
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Michael Korn
(@wrathofkorn) reported
Holy **** @Bell I have tsn, sportsnet AND centre ice, but to watch the Carolina/Nashville game I need FX? How can you justify this
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Pat-Star
(@PatWallace) reported
@Bell_Support is mobility service down? (kingston ontatio)
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ʲᵃⁿⁱᵃʰ
(@itsjaniah) reported
@Bell_Support y’all got dog **** internet i’m sorry
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DisDadDatDad
(@ThatCanadianSOB) reported
from
Oshawa, Ontario
So @Bell I Cant Belive your Staff told my Mother to come to the store for nothing. Risking covid to set up a line. And your staff didn't even care to hear the problem. As always pass off the call. It's someone else's problem. What a scam coustomer service really is.
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ckretmsage🇨🇦
(@ckretmsage) reported
@Bell @cravecanda I don't get it. I have both Bell Internet Service ($70) and Bell Satellite Service ($70) but still have to pay extra for Crave? You guys just don't get it do you? Soon, I won't have either... and your shot at getting me watching Crave will be gone too....
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Joel Eenkhoorn
(@JoelEenkhoorn) reported
@kmichl2 @teririch I remember being a @Bell customer, bought a cell phone, had hundreds and hundreds of dollars in roaming fees, Calgary and Banff area. I argued with Bell for a few years, went to collections, paid everything myself... Government came out with new protective consumer legislation...
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Hannah Scholefield
(@Scholefie) reported
@salimah @Bell_Support We replaced our router and it’s working fine now! Though the internet issues were usually between 5pm-ish & 10pm so time will tell 🤞🏻
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BHinToronto🗣🇨🇦
(@BHinToronto) reported
@Bell Idiots! Just fix your modems.
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C Wakefield
(@AvsFan969229) reported
@bell absolutely no customer support after 9pm? Internet doesn’t work, account is locked and no one available to help until 9am ET next day? Terrible customer service after waiting close to an hour for support
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Jim Dean
(@JimmyFiji) reported
@RobFai That’s money Rob!! Moj will be a huge addition to The already epic Nation. Big props to @RobFai in getting things going after the infamous @Bell blunder. You never fell off the horse, always had 1 foot in the saddle.
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Hannah Scholefield
(@Scholefie) reported
@Bell_Support Our internets completely gone and has been for an hour! Is this just us?! It’s been out for 5 hours during the evenings the past few days too - any help or light you can shed would be greatly appreciated