Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (28%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, Oakville, Fredericton, Halifax, Moncton, St. John's, King, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Phone | 17 hours ago |
|
Toronto
|
Internet | 18 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
Internet | 1 day ago |
|
Oakville
|
Phone | 1 day ago |
|
Toronto
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Saim Rashid (@saimrashid) reported@Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?
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Mylen Dunbar (@mylendunbar) reported@Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏
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The Hoof Trimmer🇨🇦 (@CousineauAlbert) reportedKelly, your posts don't go through because of where you live. Anytime I travel to SW Ontario I have trouble posting. Some areas are worse than others. Ma @Bell should be ashamed.
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Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported@Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.
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Adventures (@adventures_247) reported@Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.
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Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
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Orsys (@OrsysRules) reported@Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.
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Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported@Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.
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The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported@Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.
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🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported@Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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Andy Dennis (@bakayaroh) reported@Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again
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🇨🇦Canada United (@Charles65350398) reported@Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway
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Princess of Whales (@Debdicker) reported@Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur
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Nadia🇬🇩 (@__nadia25) reported@Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!
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Jonathan Arthur (@jonarthur) reported@TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.
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Shirly Caibaiosai (@shirlycaib) reportedAs a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡
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Calvin Reynolds (@CalJRey) reported@Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?
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Mags (@Mags00021130) reported@Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?
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ScottInTheOtt (@ScottSoBad13) reported@merry123459 Unfortunately @Bell is just as bad, if not worse
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CDN_Karma (@cdn_karma) reported@CTVNews Since your pretending your elbows are up? I notice you missed a huge Elbows Down announcement by your parent company @bell Why did you not cover your company outsourcing tons of Jobs from Peterborough Ontario and other small towns to Morrocco? How Bizzare you didn't cover your own companies news about how having Elbows Down and not supporting Canada is Okay again...
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Bobby (@Zubes22) reported@Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Stephen Pinsent (@swpinsent) reportedHey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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Joey Mack (@Jmackwins) reportedcaveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.
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Leslie Ball 🐶 (@LeslieBall29) reported@finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.
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Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported@Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.
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CD₂ (@MuskokaCD) reported@Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍
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NS (@kojam2022) reportedNorth York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support