Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (21%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Hamilton, Winnipeg, Montréal, Waterloo, Toronto, Guelph, Strathroy, Owen Sound, Uxbridge, Port Elgin, Colliers, Ottawa, Windsor, Winkler and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Phone | |
| Winnipeg |
Phone | |
| Hamilton |
Phone | |
| Montréal |
||
| Montréal |
Internet | |
| Waterloo |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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rishas
(@risha72) reported
@Bell_Support when will the service disruption issue be fixed in Milton?
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support Help. Currently my internet internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me. The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap.
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Sterling Malloy
(@MalloySterling) reported
@Bell you’re the worst. Over 2 hours on hold total and you hung up on me. I’ll hate you forever idec
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Nida Shams
(@NidaShams) reported
@RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support I have been asking more than 1 hour to your representatives to schedule a technician to be sent my home and they are not listening. This is unacceptable. Poor customer service .
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Naomi
(@YayNaomi) reported
This time, to CANCEL my #bellsmarthome service. I am called back the next day and put through to loyalty dept. This agent gives a free mos of their nonexistent service & tells me techsupport WILL call me back, & what do you know; THEY DONT! @bell
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Andrei
(@WarAnakin) reported
@Bell_Support That was the point of the tweet, for the info to be public. There is nothing to DM, you already have the info. Please address the issue and I will remove the posts. Happy Holidays.
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Kyle Bridge
(@GOD_T1ER_) reported
@Rogers may have the worst internet connection ever. Hopefully @Bell has some good new year deals.
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Scottie Crouse
(@ScottieCrouse77) reported
@Bell waited an hour on the phone to have a rude billing rep tell me that my $500 Bill for December is what it is, you have to pay it. Explanation was didn’t charge me in Nov so they added it to Dec. so now I don’t pay it all I owe interest on late payments. **** the litre guy!
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Andrei
(@WarAnakin) reported
@Bell_Support If you really cared about customer satisfaction, you could throw in a no additional cost smartphone for my mom. We've been loyal customers since 2004 yet not once a rep bothered with the type of phones we might be using. Yet you pride on customer satisfaction.
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Mr.NotNice
(@Mr_NotNice_) reported
I been on the damn phone on hold for an hour with @Bell_Support and no one yet this is crazy 😒😒😒
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Trevor Whitaker
(@TrevorWhitake17) reported
@Bell_Support I recently cancelled my TV service with bell and dropped off the package with my receivers and modem and the cables. However I forgot to include the remotes in the package. How do I get another label to return the remotes?
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Jon Scarr 🇨🇦🎮
(@4Scarrs_Gaming) reported
from
Toronto, Ontario
@Bell Worked great for almost 2 years then connection kept dropping several times a day. After a month of troubleshooting and techs coming out and the problem not solved, I switched to another ISP.
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Doug Scott
(@can_doug) reported
@Bell technicians failed to show up 2 days in a row and no call to say they were not coming. Sat around for a total of 8 + hrs, spoke to at least 8 reps and no sympathy. Impossible to speak to a manager, floor sup said “I am your last stop”. Absolutely horrible service.
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Naomi
(@YayNaomi) reported
I call #bellsmarthome tech support AGAIN today and the system hangs up on me after 15min. I call back to CANCEL the @bell service that is NOT being provided. I am told, by @Bell loyalty that I can cancel my account IF I PAY the remainder 7mos of my “contract”.
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Andrei
(@WarAnakin) reported
@Bell Thank you for neglecting my parents and the service they pay for. Thank you for sending us a faulty modem that freezes everytime we add a wifi device or just freezes because it feels like it. We pay for your highest available plan and we dealt with this since the 1st months
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Cate
(@Co_opCate) reported
@Bell_Support I just had one of your employees hang up on me after I refused to give him my drivers license number or SIN. Not sure why a customer of 20 years would need to provide private info to get a new service. The 2nd call person in customer loyalty didn’t even ask for that
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Andrei
(@WarAnakin) reported
@Bell My parents are not tech savvy and im currently in a foreign country. I asked my mom to place a support call at your departments. Please exchange the faulty equipment and set the default DHCP config for 192.168.0.1. Our address is 101 Rue Lavoisier, Chateauguay,QC,J6K3Z1
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Clare Kines
(@NunavutBirder) reported
Bell: You seem to be using a lot of data, therefore we’re disabling your account. Phone us to fix it. Also @Bell_Support : we appreciate your patience. Wait times are over an hour.
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Barrhaven Guy
(@BarrhavenGuy) reported
@Bell How about a video showing how Bell customer service has deteriorated over the years? Or how it went from Bell Canada, Canada’s top communication firm, to Bell Dubai, a crappy service with no technical support, poor billing, inflated prices, and no customer support.
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support I need some help. Currently my internet internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me. The shooting has been unsuccessful. All I want is a technician to be sent pls.
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sapp_91
(@sapp_91) reported
@Bell_Support trying to purchase apple airpods from your website and keep getting an error after inputting payment information. Is your website experiencing problems?
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support I need some help.Currently my internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me.The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap!
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Lol
(@Lol19132281) reported
@Bell_Support is your Internet down? I'm in Mississauga
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🇨🇦Chris Bennett🇨🇦
(@BennettCKM) reported
@Bell_Aliant @Bell_Support Having issues playing online PS4 with either GTAV or RDR2. Both @RockstarSupport games. Other games work fine. Can't even use their apps on my phone when connected to my wifi but works fine on mobile data. Any ideas or help? 0x500000020 error.
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KTrain
(@krtrain12) reported
@Bell @Bell_Support can you provide an update on the outage in The GTA??
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Naomi
(@YayNaomi) reported
Keep in mind that #bellsmarthome HAS NOT been fulfilling their end of the contract and fixing the issue that I have with my cameras. I am transferred back to @BELL tech support where I am cut off after holding for 15min, AGAIN
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Naomi
(@YayNaomi) reported
PSA: If you are planning to sign up for @bell #bellsmarthome, DON’T. Technical support is NONEXISTENT & they will continue to charge you for a service that DOES NOT WORK. Want to cancel? #bellsmarthome loyalty will let you do so if you PAY FOR THE REMAINING TIME IN YOUR CONTRACT
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amanda
(@amandaskanes) reported
Been speaking to 5 Bell Agents over the last 2 hours and am still waiting on hold to speak to a 6th agent. Lol. Help me. @Bell_Support
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Steve Thompson
(@thompsonesquire) reported
@Bell_Support 4 ***, no answer. So much for being "here to help."