Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (22%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Greenwood, Montréal, Mississauga, Aylmer, Toronto, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, London, Winnipeg, Chatham, Ottawa, Haldimand County, and Miramichi.
| City | Problem Type | Report Time |
|---|---|---|
 Greenwood
|
Internet | 2 hours ago |
|
Montréal
|
Internet | 15 hours ago |
|
Montréal
|
Internet | 15 hours ago |
|
Mississauga
|
Internet | 20 hours ago |
|
Montréal
|
Internet | 1 day ago |
|
Aylmer
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported@bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport
-
Lola - (@mom22lappys) reported@Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back
-
Tony Comtoni (@TComtoni13108) reported@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
-
Catharine 🇨🇦 (@northyorkcondo) reported@Ciliskatron @ryangerritsen @Bell if they win, we have to backpay. if they do not win, they are suppose to pay back to us, the difference. Nobody knows that, and the landlord never does, without written request. Most people let it slide without knowing.
-
Laurie Naugle (@laurie_naugle) reported@C_Mulroney @Bell **** you and your fat **** boss you useless ****
-
David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported@Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?
-
Deedeefor (@DeedeeFor98) reported@ryangerritsen @Bell It really is a tiring game. How is it "new" customer can get blah blah blah for $ but long existing customers get nothing until we call and complain.
-
Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me
-
Luc Groleau (@LucGroleau) reported@Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2
-
A Kar (AKK) (@AjumaKar) reported@Bell did management learn that once a customer leaves because deals are offered to new customers and not to the ones that have been loyal. They never return.
-
TheHonestPolitician (@TheHonest_PM) reported@ryangerritsen @Bell Cancelled them recently. Roger’s came to the door and threw down some offers. I moved the internet plus 4 cell phones. I save 100 a month. Bell kept raising my cell phones. I called them about it multiple times. See you later @bell
-
Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
-
Cin-abun (@Cin98609046) reported@ryangerritsen @Bell They often don’t notify you of increases either. Ours increased a lot and we had no warning. No one could tell us why until we escalated it to management. We cancelled our services and got a better deal and better service elsewhere.
-
Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
-
Elliott Arcand (@ElliottArcand64) reportedCmon @Bell fix your ****!
-
texas ranger72 (@texasranger_72) reported@ryangerritsen @Bell Library is free, Starbucks is free, Tim's is free, other places with free internet. Cancel!
-
BCOz (@BCOz70) reported@ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.
-
Dog Lover!!! (@thebigwojcik) reported@Bell @Ombudsman_OBSI My mobile cost went up. Called twice only way to get a cheaper plan is to get a phone through them. I buy my phone's myself. Don't like contracts. They blamed the increase on the war! Called Telus and saved $37 a month. No more loyalty, Bell sucks!
-
Jason Sordi (@carrera_77) reported@Bell I’m a Fibe customer. I have the Fibe TV app on my smart TVs. don’t use my cable box. I called in to have it removed & was told that by removing the box my fee will go up. service stays same just getting rid of equipment that’s not reqd. I don’t understand the logic.
-
Ora Pro Nobis (@OremusRosarium) reported@RogersHelps I did hence why I'm reaching out via social media Why am I being forced to pay a penalty for service that didn't work. I had to go back to @Bell Make it right
-
shawna (@shawnasativa) reported@Bell_Support hey bell, just curious. if i have a channel in my tv package that i no longer want, do you make it easy to cancel online through your site/app without having to speak to someone? because @RogersHelps certainly doesn’t, and now i’m genuinely considering a big switch.
-
Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
-
Snicker (@xelacided1) reported@Bell I placed an order for internet service in Hamilton in November 2025. 3 months later and I am still waiting for connection. Today, I got text from you that your issue will be fixed in July 2026 ! Are you seriously that incompetent that you need 8 months to fix an issue?
-
Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reportedJust noticed I got yet another increase on my @Bell internet bill. It’s endless. Having almost zero competition in this Country is contributing to Canadians affordability crisis. It gets tiring constantly playing the switch to Roger’s for a better price as a new customer then back to Bell as a new customer and on and on.
-
Follow your Bliss (@Frisky_Risky) reported@Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?
-
Cale Boam (@nascar_master) reported@tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?
-
Richard Purdy (@RickPurdy1959) reported@ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.
-
DirtyShirt02 (@DirtyShirt0204) reported@Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.
-
ryan_weal (@ryan_weal) reported@ryangerritsen @Bell Nobody needs Bell, stop complaining. They are well-known for their contractual shenanigans. Starlink base plan is $7/month for "suspend" mode and the receiver fits in a backpack. You don't even need to use Rogers or Telus/Virgin/etc on Bell's network.
-
✨ (@euphxriiaau_) reported@Bell_Support I came across something that looked like a broken bell box. Can I send it to you in the DM for you to take a look at?