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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Fredericton, Moncton, Peel, Mississauga, Toronto, North York, Edmonton, St. John's, Montréal, Bradford West Gwillimbury, Barrie, Sydney Mines, York, Toronto county, and Windsor.

CityProblem TypeReport Time
Fredericton Phone 2 hours ago
Moncton Internet 4 hours ago
Peel Internet 14 hours ago
Mississauga Internet 16 hours ago
Toronto Wi-fi 1 day ago
North York Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • StarThorpe68
    Mark Thorpe (@StarThorpe68) reported

    @Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • AmaraFarmServ
    Ty Carruthers (@AmaraFarmServ) reported

    @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • ABhummingbird
    OK universe you're in charge (@ABhummingbird) reported

    @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    @Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.

  • EddieCoady
    xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported

    @weathernetwork The weather network is much better on @Rogers than @Bell

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.

  • LyxDesign
    Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported

    @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • Cat_M_Kennedy
    Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reported

    Oh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received

  • Doretta_Wilson
    Doretta Wilson (@Doretta_Wilson) reported

    Dear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF

  • ichnosmaris
    Ichnos Maris (@ichnosmaris) reported

    Dealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.

  • MacanBerto
    Berto 🇵🇹🇨🇦 (@MacanBerto) reported

    @TruthFringe @BlueJays @Bell cancel them - like the rest of us

  • KelseyB18384983
    Cluesy (@KelseyB18384983) reported

    @Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.

  • possiblecanadia
    Possible Canadian (@possiblecanadia) reported

    So because of @Bell I'm gonna have to pay for another month of a bank account I'm supposed to close + overdraft fees because I don't have $105 in my bank account right now, since, y'know, I just got LAID OFF. The guy I talked to on the phone was an ******* too.

  • bta1976
    bta (@bta1976) reported

    @Bell_Support and @CRTCeng has already opened investigation into Canadians concerns that @bell is in breech of customer contracts by doing this new policy. Fix it cause CANADIANS WILL NOT PUT UP WITH THIS

  • toddamus
    The Mental Approach Podcast (@toddamus) reported

    People in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @WWELadyRefJess @Bell @CBCHamilton This has a lot to do with the secret haram payments necessitated by bitcoin terminals in the downtown core for IPTV. I guess I shouldn't pick sides but these chicks are hot. Are Bell fools going to make a recognizable effort to support fans. #London

  • MsFadnama
    Fadnama (@MsFadnama) reported

    @Bolduc29 @nath_beauregard @Bell Which network does Fizz use?

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @OttawaValleyBNN Please look into what will be 10 day @Bell @Bell_Support land line and internet outage in #BeckwithTownship in and around #Franktown. It went out Wednesday at 4:30pm and now we're told it'll be out until late May 1st! Those with no cell have no access to 911!

  • beem3er
    Gobi Anpalagan (@beem3er) reported

    @Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !