Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (54%)
• Phone (23%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Sydney, Lunenburg County, Montréal, Chibougamau, Toronto, Orangeville, Halifax, Montague, Lethbridge, Burlington, Boucherville, Pickering, Faraday, and Cambridge.

City	Problem Type	Report Time
Mississauga	Internet	12 minutes ago
Sydney	TV	41 minutes ago
Lunenburg County	Internet	2 hours ago
Montréal	Internet	4 hours ago
Chibougamau	Internet	4 hours ago
Toronto	Phone	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat Drouin (@matdrewin) reported 5 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported 9 minutes ago

  @MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.

• 
  Hightea🍁 (@Highteaspeaks) reported 9 minutes ago

  @zidalama @Bell Not bad actually

• 
  Brian Tobin (@brianpjtobin) reported 11 minutes ago

  So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

• 
  Colin 🔴 (@Colin93_LFC) reported 11 minutes ago

  @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

• 
  Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported 11 minutes ago

  @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

• 
  Paul (@Zeps8314) reported 13 minutes ago

  I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

• 
  Godson (@NotJustOs) reported 14 minutes ago

  @Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.

• 
  Ian Clarke (@IanClarke_ca) reported 16 minutes ago

  @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

• 
  Bill Wellman (@bill_dub) reported 18 minutes ago

  @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 20 minutes ago

  @Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail

• 
  Bruno Corrêa (@bcorrea10) reported 22 minutes ago

  @Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 23 minutes ago

  @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

• 
  Anuj Miglani (@AnujMiglani1) reported 23 minutes ago

  4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

• 
  Bruno Corrêa (@bcorrea10) reported 28 minutes ago

  @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

• 
  John (@johnowolabi_) reported 32 minutes ago

  @Highteaspeaks @Bell which did you switch to? help a brother..

• 
  Iampelumi 🇨🇦 (@Itzpelumi) reported 32 minutes ago

  @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

• 
  Whale. (@Oyeyemiyinka) reported 34 minutes ago

  @Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive

• 
  Joan Reed (@JoanRee71984820) reported 34 minutes ago

  @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

• 
  Dowin Jiwa Shiboo (@jiwashiboo) reported 36 minutes ago

  @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

• 
  anna b (@Bananrama2) reported 43 minutes ago

  @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

• 
  Peter T (@Petert13251912) reported 45 minutes ago

  Dear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.

• 
  MAURI AROCHA (@mau_arocha) reported 47 minutes ago

  @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

• 
  Adarsh (@whois_adarsh) reported 51 minutes ago

  @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

• 
  Hightea🍁 (@Highteaspeaks) reported 53 minutes ago

  @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

• 
  Christopher Butt (@gotnewf2291) reported 53 minutes ago

  @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

• 
  Kyng (@KebabsRLyf) reported 54 minutes ago

  @Highteaspeaks @Bell I moved from bell after 20 years to Freedom. $43 after tax forever price guaranteed none of that bs bell spews wait until a special event like Canada Day or something and get an offer I have 70gb - Canada Us and Mexico. And in US my service was faster than when I was with Bell

• 
  Christopher Butt (@gotnewf2291) reported 59 minutes ago

  Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

• 
  Paul (@Paulondrumz) reported 59 minutes ago

  @Bell FIX YOUR DAMN APP

• 
  Steph (@Stephy_72) reported 1 hour ago

  @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV