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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 25% Phone (25%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, London, Oakville, Greater Sudbury, Mississauga, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, Cambridge, and Gatineau.

CityProblem TypeReport Time
Montréal Phone 14 hours ago
London Internet 15 hours ago
Oakville Phone 17 hours ago
Montréal Internet 22 hours ago
Greater Sudbury Phone 2 days ago
Mississauga Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • rationalposts
    Rational Posts™ (@rationalposts) reported

    @ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.

  • Lak3
    R L (@Lak3) reported

    @AminSheivari @Bell_Support @Bell They use to use Canadian call centers and then they laid everyone off and outsourced their customer service to the Philippines. We cancelled bell because of how terrible their service is.

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !

  • miketheref
    Mike “The Ref” Malowany (@miketheref) reported

    @TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!

  • digitech777
    Digitech (@digitech777) reported

    @Bell @Bell_LetsTalk you have pathetic sales reps. I spoke to a sales rep mentioning I’m coming from another service provider and he didn’t even let me finish and talking in between. Very rude behaviour. Asking me to be with the current service provider.

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported

    @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please??

  • TFQuarter
    The Fifth Quarter (@TFQuarter) reported

    Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me

  • em6380
    eric Martin (@em6380) reported

    any one else have issue with @Bell Canada, try to contact senor manager who hides behind there trained seals .. Had a service tec LIE about a problem which would result in me digging up my driveway No accountability from Bell Canada

  • DirtyShirt0204
    DirtyShirt02 (@DirtyShirt0204) reported

    @Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.

  • davekel63861604
    Dave Kelly (@davekel63861604) reported

    @ryangerritsen @Bell Boggles the mind they will bust their asses to get a new customer bit fight with loyal customers to get a better price

  • HeidiRich72
    Heidi (@HeidiRich72) reported

    Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

  • SimchaB
    Barbara Mak (@SimchaB) reported

    @Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.

  • PaulDix96131659
    Paul D (@PaulDix96131659) reported

    @ryangerritsen @Bell I use Teksavvy , it is the cheapest one out there and very reliable. I have had Teksavvy for 8 years, no problems

  • Azone_Toronto
    Ash (@Azone_Toronto) reported from The Beaches, Ontario

    @Bell Business Internet has been screwing me over everyday, and even their employees asked me to sue them, but warned me that they have a bunch of lawyers ready to make us broke. Can anyone help? #Toronto #Canada

  • FLSTC10
    FLSTC10🇨🇦 (@FLSTC10) reported

    @sammygurus If past performance is any indication, I should get it sometime in April. If I'm lucky.🙄 Never did get the December update, jumped straight to January. In the first week of February. #S23Plus @SamsungCanada @Bell

  • KeithPlant4
    Governmeharder👎 (@KeithPlant4) reported

    @ryangerritsen @Bell People need to cancel tv..why would they drop price if you continue to pay it?...nexttime they raise it im cancelling cable...I mean I stream 90% of everything anyways and I don't pay for anything

  • robilarious
    Kevin Roberto (@robilarious) reported

    @Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡

  • IFcomic
    Iqbal Faizer (@IFcomic) reported

    @Bell I literally have been on hold for 1.5 hours for what your system would be a 6 minute wait to activate Crave. You should spend less on marketing and more on your garbage call centers in the Phillippines. I HATE you.#CdnPoli #MarkCarney sucks!

  • TheHonest_PM
    TheHonestPolitician (@TheHonest_PM) reported

    @ryangerritsen @Bell Cancelled them recently. Roger’s came to the door and threw down some offers. I moved the internet plus 4 cell phones. I save 100 a month. Bell kept raising my cell phones. I called them about it multiple times. See you later @bell

  • xelacided1
    Snicker (@xelacided1) reported

    @Bell I placed an order for internet service in Hamilton in November 2025. 3 months later and I am still waiting for connection. Today, I got text from you that your issue will be fixed in July 2026 ! Are you seriously that incompetent that you need 8 months to fix an issue?

  • MikeMacD
    Mike MacDonald (@MikeMacD) reported

    Hey @Bell why does your internet suck so bad lately?

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell has one of the worst internet service for your home

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous