Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Lethbridge, Burlington, Boucherville, Pickering, Faraday, Toronto, Cambridge, Regional District of Central Okanagan, Montréal, Moncton, Nanticoke, London, Milton, Guelph, and Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Lethbridge
|
Phone | 7 hours ago |
|
Burlington
|
TV | 10 hours ago |
|
Boucherville
|
Internet | 13 hours ago |
|
Pickering
|
Phone | 17 hours ago |
|
Faraday
|
1 day ago | |
|
Toronto
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Infinitus Capital (@InfinitusCap) reportedHere we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Yessevel Rodriguez (@Yessie1914) reported@Bell I’m so tired of the internet not working
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lexisnexis (@babsy1234) reported@Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.
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JRPatterson☘️ (@JPintheLDOT) reported@Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?
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Reid (@MagicWeedBus) reported@Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.
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KNLCBD (@KNLCBD) reportedIn Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.
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1of1ally🤐 (@AllyxWay) reportedYou would think @Bell would fix their internet after 3 days being down but who gives a **** right?
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Rob Newman (@rob_newman) reported@tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.
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Sam Pitaro (@sammypits) reported@Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.
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Ash (@Ash1589488) reported@TorontoKOI @Bell This is the worst org I have ever seen, how do you drop you best player, and keep the worst?????????
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Godson (@NotJustOs) reported@Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.
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EyeNeedDoze (@son_dean) reported@Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.
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Bill Wellman (@bill_dub) reported@CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer
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Denise Gomes (@sweety82) reported@Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating
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Helen Forbes (@forhpm) reported@Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng
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Yessevel Rodriguez (@Yessie1914) reported@Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd
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Curt Corbett (@TheCWade) reported@Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.
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David Brennan (@DBrennanCYW) reported@Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.
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Cory Judson (@CoryJudson) reportedI cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.
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Robert Montemurro (@rmontemurro1) reported@Starlink @Bell is so bad that everyone should switch to this.
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Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Phone and plan 60 after tax. This is better than just a 25 after tax plan though. In my opinion. (Works for me anyway). Seems network not too reliable on cheaper plans(20-25 per month plans).
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Exiled (@ExiledRLL) reported@sebdot @Bell @FANEXPOCANADA anyone down?
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MiracleofMilk (@MiracleofMilk) reported@Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced
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Paul (@Zeps8314) reportedI want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup
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Olympique de Montréal (1971 - 1973) (@OM_NASL) reportedCould @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.
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🇨🇦leon (@eyexcel) reported@Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.
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Bentulla (@Bentu_Osa) reported@Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network
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Sam Pitaro (@sammypits) reported@Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.
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Anuj Miglani (@AnujMiglani1) reported4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support