Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, London, Huntsville, Hamilton, Montréal, Charlottetown, Ottawa, Schreiber, Halifax, Lower Sackville, Moncton, Edmonton, Saint-Constant, Mississauga and Oakville.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Narinder Singh
(@NarinderYYZ) reported
@Bell_Support I expect you to have the capabilities to pull my account with the provided ticket number. No need to go to DM. I want everyone to see this pathetic situation that I have been suffering. My business is down and Bell doesn't gives a DAMN.
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Narinder Singh
(@NarinderYYZ) reported
@Bell_Support Seriously? You can't track the issue with the provided ticket number?
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kris 🏳️🌈 kavvy
(@kavmac) reported
@Bell_Support I really shouldn't have to follow up on this nor call to escalate to a manager because the problem is still unresolved. I just want to pay my account.
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Sara (she/her)
(@SaraStashick) reported
Although I'm looking forward to having @Bell fibre optic service, I was NOT thrilled with being asked about my vaccination status when making arrangements for the install. I'm not giving private medical information to a telecom... Hopefully no one is, it's not required!
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Abhinandan Bhatia
(@Abhi_B87) reported
@Bell This is my third Or fourth post about worst customer service I have received from bell representatives. They have been giving so much misinformation about plans and discounts in first place and you get to pay more in the end.
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Tam.i.am 🧶🧸🇨🇦
(@kimmerly_tamara) reported
@TELUSsupport hey @tellus when you going to fix my problem I tweet at you and I called you and I was supposed to get a call back and nothing happened. My phone is still dropping calls. Don't you care about a 20-year customer. Should I reach out to @Bell
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LRichards
(@RichardsDragon) reported
@Bell Just got a call from you, offering a better deal for tv, phone + internet, than our current Bell rate. We asked if we could get it. Bell: no, it's for new customers only. Us: then why did you call us? Bell: if you're not happy with Bell, why don't you switch to Rogers. RUDE
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Margaret Costie
(@MargaretCostie) reported
@Bell_Support Our phone is not in service phone 705-636-5132, it has been out of service for several hours.
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Neal
(@Neal214659141) reported
@Bell_Support I’m sorry but you have the WORST coverage. Almost anywhere in Norfolk County, ON gets zero to 1 bar on LTE and most of the time it’s 3G which doesn’t work for anything. Contract done in a year and I’m back with Rogers. At least they have coverage that works!
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Gaurav Agarwal
(@a1gaurav) reported
Still waiting for my refund for excess funds debited by @Bell . Its been 3 months !!!! Such a dissapointing customer service experience. @Bell_Support. Noone responds. Even the escalation form on the Be page is useless.
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❤Boss Lady❤
(@1adyb0ss) reported
TAKING ADVANTAGE OF A SENIOR CITIZEN AND HANGING UP THE PHONE ON HER AFTER SPEAKING WITH 4 OF YOUR REPS AND A SUPERVISOR @Bell I'VE NEVER ENCOUNTERED THIS IN MY LIFE
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Warrior Of Truth
(@DPocroianu) reported
@twistedparent @Bell @Bell_Support Keep the receipt and send it to them to show you paid for it / The way they abuse customers its horrible
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Xe
(@theprincessxena) reported
@Bell_Support Support IPv6. It’s ******* 2021. You have no excuses. Get off your *** and do it. It is that simple.
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Abhinandan Bhatia
(@Abhi_B87) reported
@Bell_Support Thank you for response! But. Are you from backend team? If not, not interested to waste more time to hear that "we can't do anything more as we do not have any updates" If surely you can help, then please let me know.
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Abhinandan Bhatia
(@Abhi_B87) reported
This is so frustrating. They have all the time in world to make spam calls and give fake promotions instead of looking into and calling back for real issues. 😡😡😡😡😡😡😡 For sure not recommending BELL to anyone in future. @Bell
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Kitty Vallance
(@kitty_vallance) reported
Things you can do while you wait for @Bell_Support to show up: Scrap old mortar from your floors…. Stain and assemble two muskoka chairs…. Really, you can anything because they NEVER show up
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Paula
(@MbSprite) reported
@sailorgirl2017 Yes. Here as well. Though a different service than cellar thank gawd as @Bell is horrendous for NO service and switching up other programs.
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Kisha Taylor
(@giveit110) reported
@Bell Very disappointed in Bell's service. I asked for internet service and 1 day after installation, I am having issues. Now they want to force me to pay extra to resolve my issues. How is that fair, do the telecommunications regulators know that they do business this way ?
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Spencer Ashby
(@spencerashby19) reported
@Bell whoever just helped me fix my TV. Give my guy a raise. I know he got back issues from carrying that service department so hook him up
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❤Boss Lady❤
(@1adyb0ss) reported
NEVER EVER EVER EVER EVER EVER TAKE SERVICES WITH @Bell EVER THEY ARE THE WORST COMPANY I HAVE EVER ENCOUNTERED ON PLANET EARTH, DISGUSTING. THE. WORST. CUSTOMER. SERVICE. EVER.
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Kitty Vallance
(@kitty_vallance) reported
@Bell @Bell_Support Lies!Lies! Lies! Spent a gorgeous summer day inside-my day off at that-waiting for a Bell technician to install fibre optic (which is hanging on the outside of my house). They were a natural no show because @Bell LIES and they were NEVER scheduled to attend.
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kris 🏳️🌈 kavvy
(@kavmac) reported
@Bell_Support Jesus. Didn't think it would be this difficult to get actual support between Friday evening and Sunday evening.
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GiGi Is Fully Vaccinated🇨🇦
(@twistedparent) reported
@DPocroianu @Bell I bought my modem or rather I was forced to pay for it. Cancelled my service in April now they want 100 for the modem! I paid for it not sending it back unless they give me a refund! Modem rental was never on the bill. @Bell_Support
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Greg Rowswell
(@GregRowswell) reported
@Bell_Support nice of all your **** services to go down today. Not like I needed them for work or for my mom to see her first grand child over video chat. I like how you guys work. Pay the premium get absolute trash.
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OutThereInDaWrld
(@ImInnocen) reported
@iPhoneinCanada I looooove absolutely anything that is unfair to @bell. It’s a horrendous company to do business with. I would never sign up for anything they sell.
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Paula
(@MbSprite) reported
@sailorgirl2017 @Bell Aw.. yes most likely bouncing signal etc. I believe the only thing in my way is 5 miles west -one big mother of a grain elevator.
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a Page in your life...⛵️🇨🇦♥️
(@sailorgirl2017) reported
@MbSprite @Bell I shouldn't really complain because we are able to score it from the marina office, which is not set up for the boats. We have a booster that picks it up. I think it's the massive aluminium fish boat across from us that is affecting service.
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D
(@disonhiatus) reported
@Bell has been down in my city for three days. Service Technicians are “looking into it.” Bunk.
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Nerdgasm Canada
(@Nerdgasm_CA) reported
@Bell_Support is there a Fibe internet outage in the Downtown Toronto area? Or is it just my location? Please advise, I need it to run my business
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Kenszan99
(@Kenszan991) reported
@Bell_Support is there an estimated time for when the outage will be fixed for fibe internet at york, ontario?