Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Toronto, Ottawa, Oakville, Greater Sudbury, Kingston, Buckhorn, Gadsby, Gaspereau Forks, Brampton, Fredericton, Montréal, Moberly Lake, Guelph and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Total Blackout | |
| Toronto |
Internet | |
| Ottawa |
Phone | |
| Oakville |
Phone | |
| Greater Sudbury |
TV | |
| Kingston |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Randy Black
(@spindogg802) reported
@Bell what a brutal service. It rains and we have no service. We pay over 100.00 a month for crap
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#Underyourskin. 🩹
(@iamdaytonjames) reported
@p8r8s @Bell_Support Front Street E here, been down since Thursday (22nd) it is now Sunday morning and still nothing.
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Ce Is Me
(@CeMeMarin) reported
@Bell worst service. Put three people onto a plan. Sent me a brand new phone that glitches. Sent back June 30th and no one can tell me when I’m getting a phone I’m already paying for.
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Nicky
(@theelderleto) reported
@Bell_Support im about to chuck everything. I just was told you have a 90 day warranty on modems and I have to go chase down a 3rd party battery for it? Your tech was here last night to fix it and said nothing and your website says they don’t require a warranty!
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Rod Greene
(@roddyg99) reported
@Bell_Support sit on hold for over 40 minutes on my cell phone. It is now 9pm Atlantic time. What is the damn problem? (2 of 2)
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
.@Bell May I ask WHY... as an existing customer *with 3 phone lines* do I have to spent upwards of 15 hours on the phone playing ping pong between consumer and corporate support (who cannot talk to each other) and STILL cannot get these lines moved to a group personal line? HELP!
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DCWG
(@Razorwiire) reported
I pay @Bell 500 bucks a month for service and my Fibe TV still buffering 👍 #getyourshittogether
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@March4Wildlife @Bell @Bell_Support and I should be able to resolve my issue the same day. If I want to buy 3 phone lines and 3 new phones today, the company should make it easy to set me up. They should WANT my business. It's really just a head scratcher. Their leadership on LinkedIn should know it's broken & fix
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Michael B. Smith
(@sigzagzoo) reported
@Bell_Support No, you have the information, know the issue and haven’t made the repairs, you’ve lied numerous times to my parents and they deserve better from your company.
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@March4Wildlife @Bell @Bell_Support The thing is...they should have an INTERNAL mechanism for when people get stuck between silos or the customer issue is unresolved. Their front line just passes me to different units like a hot potato. No continuity of record b/w silos. Everyone says no mgr. Till today but waiting
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Tity
(@Tity911883095) reported
@Bell I am being mistreated by bell agents and manager. They provided me wrong information multiple of times and they were rude and hateful towards me. Because of their mistake, I lost my paycheque and spend more money on cellphone and couldn’t take care my family at hospital.
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🔅🔆
(@24TXT) reported
@Bell_Support Slow internet, extremely slow. It took me 15 min to receive a note file of 10Kb (Kilobyte). That’s insane and unacceptable. Iqaluit, Nunavut.
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@davemccr @Bell @Bell_Support Yeah, but I’ve been happy with the actual phone/network service & I wasn’t when UVic was on Rogers. I live by a hill that mucks up service on Rogers & there was always a blackout spot driving to campus on Rogers. A colleague wants to return to Bell ASAP. Not into gamble w/ TELUS
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Todd Votes Blue
(@challlass) reported
@jae__wade @RancidGinger @Bell It is NEVER THE VICTIMS FALT DRUNK OR NOT WHAT YOUR WEARING DOESNT MATTER WHAT YOU SAID HOW YOU WALKED IT IS NEVER THE VICTIMS FALT PERIOD !!!!!!!!!!!!!!!!!
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Datsrichie
(@datsrichie) reported
@Bell and @Virgin needs to be investigated for malicious intent towards each. Absolutely unacceptable levels of service. Very dissatisfied. Switched from one to the other and nothing but headache with me speaking to representatives for more than 24 hours. Same representatives
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@danmcguirempls @Bell I meant three separate account numbers into one group account with main line and additional lines. They could not seem to figure it out as there were a mixture of corporate and consumer lines and their support could not seem to wrap their head around it. The two sides don’t talk
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tania
(@taniahabib_) reported
@bell ur customer service is really bad lol
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Milton 🧇
(@CaptMitchel) reported
@Bell_Support Hey guys been getting error code 2000 on my internet for the whole morning. I tried restarting it and the same problem persists.
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Andrew Harris - Warning: mean to anti-maskers
(@harrissound) reported
@Bell #letstalk about how the hoops you make customers jump through to cancel part of their service gets them shopping for replacements to the rest of your services, shall we?
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
Now @Bell_Support, I'm still waiting after weeks & ~20 hours on diff ping pong phone calls & used my time to DM VP, Partner Retail Sales, Bell Mobility. Shared LinkedIn connections so perhaps they will take time to listen. I *just* want to export from UVic as an existing customer
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vinay
(@Vinayreddy9112) reported
@Bell_Support a classic corporate mentality! Couldn't able to call the customer service on Saturday 10:30 and they says "we are closed" despite saying we're open 9-5 on Saturdays. Absolutely terrible service and their agents change words and gives false information! Cheaters
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@davemccr @Bell @Bell_Support Plus I had a Shaw technician to the house who said not to go with Shaw’s new mobility even tho free. He tried and not enough network. Said it will be strong in a few years but not yet. He switched to Bell & said strongest network out there. Reinforced my decision
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Marilyn Kalbhenn 🇨🇦
(@MarilynKalbhenn) reported
@Bell_Support We have NO BELL SERVICE AT ALL. Since this morning in Cape Breton Nova Scotia! What's up? No one seams to know anything. Our neighbors are in the same state, ZERO SERVICE ☹ COULD SOMEONE FIND OUT AND TELL THE BILL PAYERS!!!!!!
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Stoney
(@Stoney38788507) reported
@Bell thats great but will you still support the Montreal Canadiens after drafting Mailloux who was convicted in Sweden of victimizing a woman? People want to know who would support such an organization so they know who not to patronize
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Michael B. Smith
(@sigzagzoo) reported
@Bell_Support Tell you what, guess since your a federal regulated company my parents are going to call there MP - fix 1 (705) 476-3782 today
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
Still waiting weeks to get help with phone lines, so I just sent a LinkedIn DM to Director, Strategic Programs & Transformation at Bell Canada. Hope she can help @Bell transform a broken and siloed customer support system. @Bell_Support
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John Stroubie
(@Stroubie) reported
Called about my spotty internet service and @Bell first solution was to get me to pay more by buying their Wifi pods - and their second solution is to blame my home “equipment” like my iPhone 11 Pro for not getting the speeds I’ve been paying for. ….?@Apple BELL is blaming u ??
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Johannes Briek
(@kickitgood25) reported
downloading at 50-100KB/s on a 60/10 MBIT connection. Many service calls, nothing is getting better, except the bill keeps going up. @Bell charges insanely high rates out here, 100 bucks for 10/0.9 MBIT unlimited, but you guys ...done. going back to bell Canada.
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@literateowl @Bell Well, as it turns out, I should have thrown a fit on social media weeks ago. It is what finally got me some help escalated and I might actually have this resolved by tomorrow or Monday. I hope.
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jae
(@jae__wade) reported
@sam1026_ @vote4robgill The problem I am having with all my complaints is @bell is claiming I was not a federal employee. And until that is resolved it makes filing complaints in the right jurisdiction difficult.