Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (24%)
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TV (13%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Surrey, Maple, Mississauga, Oakville, Halifax, Winnipeg, Montréal, Toronto, Beresford, Ottawa, Sydney, Guelph, Fort Erie, Hampton and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Maple |
Internet | |
| Mississauga |
Internet | |
| Oakville |
Internet | |
| Halifax |
Internet | |
| Winnipeg |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Laurent Bozec
(@L_Bozec) reported
@Bell_Support You are not assisting nor helping. You have made zero attempts at contacting me besides your automatic answer service. Impressive that a phone company cannot call their new customers! @Bell_Support *terrible service so far*
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Fred Kempf
(@KempfFred) reported
@TELUSsupport Im coming over I gave @Bell_Support 48hrs and all they did was **** it up they are a complete gong show please tell me the easiest way to switch carriers
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humanitaires
(@Humanitaires) reported
@Bell_Support I told you guys already what is the issue. I still want to be credited and I'm not being told I will.
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adaff29
(@adaff29) reported
@Bell_Support Customer support hasn’t helped in the past. I suspect that because it mostly happens at night (when no one else is using the internet) that there is some bandwidth throttling going on. I refuse to pay the rental for the boosters when I pay for the best possible internet anyways..
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RC03
(@MI534AG) reported
Yo I’m literally 20 meters away from the main router how ******** am I not getting internet in my room ? @Bell
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Madiha Khan
(@tocondoinvest) reported
@Bell_Support hi there, I would like to speak to someone about internet service please. was on hold for 50 minutes with a very disappointing response. thank you!
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LostHunter7
(@LostHunter7) reported
@Bell, I need help to remove or cancel a couple of what you refer as Add-Ons for my cell phone and tablet. The instructions for removal are non-existant.
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Frankie Caprara
(@caprara_frankie) reported
@Bell genuinely curious as to why I pay so much for bell Internet services when all they do is crap out every 3 weeks. This is ridiculous. Get it together!
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Krista L A 🇨🇦
(@KristaWoodman) reported
@Bell I have written you multiple messages with regards to the horrible customer service I received yesterday. Please respond immediately
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Achal Deoda
(@AchalDeoda) reported
.@Bell_Support Trying to cancel service for 72 hours and spent over an hour wait on chat and call every time, still getting billed for a line I do not wish to keep.
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Kels
(@Kelsmadeulook) reported
@Emty_Music @Bell Damn
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humanitaires
(@Humanitaires) reported
@mattlitwin @Bell They wont credit you. They don't care if you are satisfied or not. We'll in my case they didn't move a finger except to hang up a few time...
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FamousEmpire
(@FamousEmpire) reported
@Bell_Support Yeah I've been doing that for literally 5-6 months now and It's the same constant run around of "we are sorry to hear that but we can't do anything", I want someone who ACTUALLY knows their job and is going to help instead of brushing me off...
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Aelynn // weary wanderer
(@aelynn000) reported
Anyone else with @bell been without cell service all day? 🤔
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D H
(@dhavalkumarhp) reported
@Bell_Support Indoor network in Regina really sucks ans customer service is really pathetic
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Fred Kempf
(@KempfFred) reported
Its sad when companys as big as @Bell_Support have next to no customer service, and is there really a loyalylty dept or do they just transfer your call to the next cubicle?
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RC03
(@MI534AG) reported
@Bell Yo what’s your customer support #? We just ******* switched over and you guys have the worst internet wtf is wrong you guys
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humanitaires
(@Humanitaires) reported
@EzPz_93 @Bell @Bell_Support They always hang up I was never able to fix anything without it happening
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𖤐𝕹 𝖔 𝖓 𝖎𖤐
(@N6O6N6I) reported
@poisonwitchxxx @Bell that’s some bullshit wtf?
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Syd
(@loveesyddd) reported
hey @Bell I have been trying to get help with my home internet & tv plans for months and none of your reps have been helpful at all.
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Bea propoganda machine
(@pyro_jack_) reported
@aelynn000 @Bell I'm on Virgin (same network) and been fine, maybe check a coverage map for your area?
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humanitaires
(@Humanitaires) reported
@beerleague_hero @Bell_Support @Bell Be carefull at renewal. They like to charge you same price even if the phone is paid and won't credit you afterwards. They told me we should know so I make damn sure people do....
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Tim H
(@jt_hore) reported
No cell service for two days & counting while @Bell_MTS and @Bell_Support @Bell migrate my account!! Thinking Rogers might be the solution. Thoughts anyone!
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Sam Brennand
(@SamBrennand) reported
@Bell_Support @AndrewWc44 I’m having the same issue trying to access the FibeTV app on my Insignia Smart TV. Tried reinstalling the app, didn’t work. This issue didn’t start until this Monday. What else can we try here?
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Kiwipol
(@kiwusek_pol) reported
@Bell so it's the first of the month and my internet service goes down at the exact same time there is a bell technician working on the building last time this happened a technician disconnected my line accidentally when connecting another customer. Why does this keep happening?
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humanitaires
(@Humanitaires) reported
@ButlerButler333 @Bell_Support Me they never were able to fix anything. I just resign to complain forever.
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LynR
(@Yukonlyn) reported
@Bell_Support Cellular service in Haines Junction, Yukon has been down for over 14 hours now. Can we please get an update or even a reason for the outage? Trying to reach providers up here is an absolute nightmare!
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J_Courtney
(@JeanCourtney413) reported
@IshatReza Shame on you #BCEInc @Bell. Why do you amplify this crap ever yet especially now during Canada's Health Crisis? Are you in the news or disinformation business..? Do better @CTVNews
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Queens J
(@Crush_Jj) reported
@Bell_Business @Bell @Akamai 。。。。。the wifi service keep going down!
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RC03
(@MI534AG) reported
@Bell No I’m on call with you guys are probably the worst internet service provider in Canadian history