Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (24%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Kincardine, Toronto, Ottawa, Sydney, Fredericton, Cambridge, Bouctouche, North York, Salisbury, Hampton, Montréal, Grand Valley, Vancouver, Carleton Place, and Halifax.

City	Problem Type	Report Time
Kincardine	Phone	47 minutes ago
Toronto	Internet	1 hour ago
Ottawa	Total Blackout	14 hours ago
Sydney	Internet	15 hours ago
Toronto	Internet	16 hours ago
Fredericton	Phone	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina (@ProphecyQueen) reported 2 minutes ago

  @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

• 
  Thomas Halkett (@thomas_halkett) reported 8 minutes ago

  I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

• 
  Peter T (@Petert13251912) reported 13 minutes ago

  Dear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.

• 
  katiehasbangs (@katiehasbangs) reported 15 minutes ago

  @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

• 
  Tina (@ProphecyQueen) reported 16 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  Colin 🔴 (@Colin93_LFC) reported 23 minutes ago

  @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

• 
  Anuj Miglani (@AnujMiglani1) reported 24 minutes ago

  @Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell

• 
  SebRen (@SebArtDram) reported 27 minutes ago

  .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

• 
  Curt Corbett (@TheCWade) reported 31 minutes ago

  @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

• 
  Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported 31 minutes ago

  @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

• 
  Ọlámilékan (@Olamiii__) reported 33 minutes ago

  @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

• 
  ISIKO ISAAC (@isaac_isiko) reported 35 minutes ago

  @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

• 
  Ayokanmi (@thisjayeju) reported 37 minutes ago

  @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

• 
  Brendan Fyke (@BlackHoleNorth) reported 43 minutes ago

  @Bell_Support Is there anyway to get support other than waiting for 40 mins on hold or 38 mins for a agent to reply to a chat support? Just ridiculous. I just signed up with Bell again recently. Customer service has REALLY gone downhill. Do better.

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 46 minutes ago

  @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

• 
  Adarsh (@whois_adarsh) reported 49 minutes ago

  @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better

• 
  Shaunice🇧🇧🇨🇦 (@neece_neece) reported 51 minutes ago

  So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

• 
  EyeNeedDoze (@son_dean) reported 52 minutes ago

  @Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.

• 
  Yasser (@yassal83) reported 53 minutes ago

  @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

• 
  Rayan (@rayansadri) reported 54 minutes ago

  @Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)

• 
  Reid (@MagicWeedBus) reported 55 minutes ago

  @Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.

• 
  Shafqat Khan (@shafqatsaify) reported 55 minutes ago

  @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

• 
  liam dixon (@chunker27) reported 56 minutes ago

  @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

• 
  Olori Savage (@Big_preety) reported 57 minutes ago

  @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

• 
  JustJo 🦋🇨🇦✌️ (@ne2swJo) reported 60 minutes ago

  @Bell I will contact Bell directly even though I do not expect the issue to be resolved after hours on the phone. As usual. Golden Horseshoe drivers beware. Drive within 2 hours of the US border, expect roaming charges. #BellSucks

• 
  Paul (@Paulondrumz) reported 1 hour ago

  @Bell FIX YOUR DAMN APP

• 
  Bruno Corrêa (@bcorrea10) reported 1 hour ago

  @Bell Just astoundingly horrible service.

• 
  Moses (@dynamozes) reported 1 hour ago

  @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

• 
  Folamyflower (@FolaMyFlower) reported 1 hour ago

  @o_jibby @Bell They have the worst sales reps, I was scammed into their 2 years contract as well.

• 
  Elijah (@Elijahforce) reported 1 hour ago

  @Highteaspeaks @Bell Which network