Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (18%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Pictou, East Gwillimbury, Plainfield, Brampton, London, Mississauga, Buckham's Bay, Toronto, Espanola, Middle Sackville, Innisfil, Summerland, Ottawa, Brandon and Lethbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Lindsay |
TV | |
| Pictou |
TV | |
| East Gwillimbury |
TV | |
| Plainfield |
TV | |
| East Gwillimbury |
TV | |
| Brampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Corkum
(@scottcorkum88) reported
@DavidWilliamsCB @Bell Join the club. I switched to bell and trying to game on a wireless connection was absolute garbage.
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Lisa Wisa
(@Lisa_Wisa22) reported
@artisteashlei @Bell_Support This should be a given for anyone providing service in a private dwelling. Not acceptable that we must request (and awkward).
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BE3NZ ☪️
(@AhDemha87) reported
@C21Tman @Bell Likewise, I was sent to change the modem. The sapport are terrible. Wasted my whole evening. Took several hours for them to determine I was I. An outage area.
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Michael G. Hitchman
(@MikeMacHitchman) reported
There is also a "leveldb," folder that will contain transduction files which can be sent through Bluetooth as well to your cell phone to cause the @Bell network to address one part of a diamonds dominant refractions to your cell phone instead of miles down the street.
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Jonn
(@JonnBell) reported
@Bell Clearly you haven’t used your own internet. Lag isn’t the issue its how shuts off multiple times a night lol
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FN-2187
(@RA98394217) reported
@artisteashlei @sameo416 @Bell_Support I warn all service companies when I make appts that their people will be provided with an individually wrapped, new N95 mask and they will not be allowed into the house if they don't wear it throughout their visit.
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Sam G
(@ItsSamG) reported
@durs26 @Bell It seems they don’t have a working tracking system but put the onus on the customer rather than improve their process
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Rocco Achampong
(@Rocco4Toronto) reported
Dear @Bell ...saddens me to say your service is terrible. Four technicians in a week and a half and still no internet or TV. cancel, but when your alternative is @Rogers one really has no options in this country. We have the worst telecom service on the planet. Open it up.
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Elle
(@LovelyLadyLinda) reported
@Bell do you own Primus Canada? Do you think cutting a customer service three days in advance of a service upgrade is the right way to do business?
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Dan Colton
(@DanColton60) reported
@Bell Wow , the 125.00 internet is crap , so I should pay more to make it work? Brilliant
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Dr. Bruce Hutchison
(@bjhutch2) reported
@tmkuster @Bell_LetsTalk @Bell Maybe but the part missing from Bell's campaign is action. #BellLetsAct but they never act to get meaningful change done.
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Nova Scotia Reds-Moondog
(@NovaScotiaReds) reported
@Bell Pods don’t work. We need 5G type wifi. Sort out your modems and system. You are almost as bad as @nspowerinc and their aging infrastructure
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Sam G
(@ItsSamG) reported
@Jennylyver1 @Bell Sounds like they don’t have a reliable tracking system and the customer pays for their deficiency
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Rob
(@Donatweetme) reported
@ItsSamG @Bell Nope it was to shut down their business account. They didn't even have a chance to port the phone number over to my dad's cell# after 50 years of the same business # since @bell rushed to close their number for non payment..
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Look Dumbass
(@lookdumbass) reported
@vote4robgill @Bell Meanwhile, in 2022, the Bell lines in my neighbouring town/subdivision, can still only handle 50Mbps down and there's no ETA on when they will finally "upgrade" my street and subdivision.
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Ali
(@Ali26870530) reported
@Bell Help Iran
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Hazel McCallion Is Dreadful
(@MisspoliReport) reported
@northyorkblonde @artisteashlei @Bell_Support Poor service, incompetent support and technicians
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Rob Gill
(@vote4robgill) reported
Can someone explain this... Farm in Niagara on the Lake: 3Gbps symmetrical internet for $100/mth House in Downtown St Catharines: 100Mbps down, 10Mbps Up for $75/mth It would be nice if @Bell didn't neglect its existing infrastructure. #onpoli #cdnpoli
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Eric
(@canuck425) reported
@Bell Please call any internet provider in the USA @ATT or @GetSpectrum are good places to start. They provide reliable wifi service. You don’t have to buy extra equipment like Pods to make it work.
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eileenreillyart
(@EReillyphoto) reported
@artisteashlei @Bell_Support During lockdown they sent technicians to fix our internet. None with masks until we asked and even then we had to turn away a couple who refused. Looks like they haven’t learned
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Sam G
(@ItsSamG) reported
@nataliehenrie @Bell It’s terrible. These companies don’t have a proper process in place and we pay the price
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Ion
(@Ionized_Odds) reported
@Bell It's great when you're paying for two phone lines and then without warning or telling you they cut one to give it to your neighbor because they don't have any other lines running down your street but you're still paying for it. 10/10 service right there
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FD DFS Pro Jeffmorgan1337
(@jeffmorgan1337) reported
@Jeff416Vella @Bell Damn here's a real one
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OkAwesomeThanks #BringBackMasks
(@okawesomethanks) reported
@artisteashlei @Bell_Support And this is why I refuse to switch over to Bell right now even though our internet is terrible. Rather deal with daily outages than getting Covid from someone who is in multiple homes every day. @Bell_Support Do better!!
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**** Law
(@runik) reported
@Bell_Support Can you fix your call center tech . The delay of audio makes it difficult to converse over the phone . I believe this is due to bad tech at your call centers . Just saying
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Michael G. Hitchman
(@MikeMacHitchman) reported
You would have to move the "the internet," files to the onedrive to get the whole thing to work with transport security files and the @Bell switchboard number sent through Bluetooth to the phone. The whole thing will cut down on Amy clones and whatnots on the ground.
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Scott Corkum
(@scottcorkum88) reported
@Bell_Support No I'm good. Tech support will do the typical "reset your modem, reset your connected devices, ect." As if I've never done that before. Then "We'll have to send a tech out to look at it..." I don't have time for that.
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Anthony Mckenzie
(@Anthony53657221) reported
@Bell you should be ashamed of yourselves. You over charge your customers then bully them to pay you obscene fees. The worst customer service for being the worst carrier. Absolutely shocking!!
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Elle
(@LovelyLadyLinda) reported
@PrimusHelps you cancelled my service today but my plan upgrade is on Friday. Lots of time on the phone and fill any says @Bell will reinstate old service today until upgrade. NOPE called tech & Bell says no. How is this service? I work from home.
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Taylor
(@codedbydesign) reported
Anyone else having extreme connectivity issues their @Bell_Support gigahub? I switched from a HH4000 and on firmware 1.14.1 and I’m dropping every few minutes. Reboots, resets, do nothing. Wifi is very slow and devices sometimes can’t find it.