Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (27%)
• Wi-fi (8%)
• TV (6%)
• E-mail (4%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Owen Sound, Summerside, Grande Prairie, Toronto county, Mississauga, Montréal, Winnipeg, Cambridge, Moncton, Laval, Bradford West Gwillimbury, Kitchener, Brampton, and Bells Corners.

City	Problem Type	Report Time
Toronto	TV	10 hours ago
Toronto	E-mail	10 hours ago
Toronto	Internet	11 hours ago
Owen Sound	Phone	11 hours ago
Owen Sound	Phone	13 hours ago
Summerside	Internet	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dominic ferris (@Gristmill2002) reported 8 minutes ago

  @Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold

• 
  hockey 272222 (@ravenssfan22) reported 11 minutes ago

  @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

• 
  Cassidy Vermeeren (@CassidyV6) reported 12 minutes ago

  Hey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support

• 
  YamiYukiSenpai (@YamiYukiSenpai) reported 12 minutes ago

  Is there an issue with Bell network on L4H area? @Bell_Support

• 
  andy h (@arodburden) reported 12 minutes ago

  @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

• 
  April (@aprilsets) reported 13 minutes ago

  @Bell_Support is there an outage in Stoney creek, Ontario?

• 
  CindyMcN🇨🇦❤️ (@Mc49Cindy) reported 15 minutes ago

  @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

• 
  daddyainthome (@daddyainthome) reported 19 minutes ago

  @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 19 minutes ago

  @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 24 minutes ago

  @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 28 minutes ago

  @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

• 
  Crystal Vargas (@IConcedeToNoOne) reported 31 minutes ago

  @Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.

• 
  Howllr 🇨🇦🍁 (@howllr) reported 32 minutes ago

  @DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.

• 
  Terry (@TerryVoice22) reported 32 minutes ago

  @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

• 
  Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported 35 minutes ago

  @Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”

• 
  darlene macklem 🇨🇦 (@MacklemDarlene) reported 35 minutes ago

  @Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬

• 
  Jenifer Lanes (@LovesCheese1) reported 37 minutes ago

  @Bell Why don't you guys just fix it? It is a well known glitch.

• 
  kfir ohayon (@kfirkiki) reported 38 minutes ago

  @Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.

• 
  Miss Ann Thropy (@to_aleura) reported 46 minutes ago

  @Bell Canadas largest 5G network my ***.

• 
  306 Shane (@NoSacredBeliefs) reported 47 minutes ago

  @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

• 
  Pino Pasqua (@PinoPasqua1) reported 48 minutes ago

  @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

• 
  Northern Girl 🇨🇦 (@MarZimmAnn) reported 49 minutes ago

  @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

• 
  Guyus Grey (@GuyusGrey) reported 52 minutes ago

  After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years (during the greatest bull market ever mind you) & management doesn’t take the hint. Your company invented the telephone. Do better.

• 
  Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported 52 minutes ago

  @Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.

• 
  LordGrim (@L0rdGrim1) reported 53 minutes ago

  Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs

• 
  Jeff B (@jeffbhere) reported 55 minutes ago

  @Bell Your loyalty team is brutal You dont care about customers or excellent customer service They hung up on me after giving me the insulting offer and no call back Funny you dont want to help me out now after 6 hours on the phone, and when I leave you will call daily for a month

• 
  🇨🇦Canada United (@Charles65350398) reported 59 minutes ago

  @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

• 
  Kathy Washington (@WashingtonKathy) reported 1 hour ago

  @Bell_Support cont’d. So unfair taking her money and not allowing us to cancel when she doesn’t even live there anymore. Someone needs to have common sense and empathy and help us cancel this account

• 
  Andre (@AndreInUk) reported 1 hour ago

  @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

• 
  Toronto Guy (@doubledouble416) reported 1 hour ago

  @Bell_Support Hello... How do I get a hold of sales/customer service by email? Got sent a quote (talked to them over the phone) but it's an incomplete quote