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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Pickering, Orillia, Mississauga, Erin, Orangeville, Cambridge, St. Catharines, Winnipeg, Montréal, Gatineau, Edmonton, Vancouver, Ottawa, and Guelph.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Pickering Internet 6 hours ago
Pickering Internet 6 hours ago
Orillia Phone 9 hours ago
Mississauga Internet 13 hours ago
Erin Phone 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • camsmears
    Cameron Smears (@camsmears) reported

    @Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • Cat_M_Kennedy
    Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reported

    Oh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27

  • CCFCISTA
    Chelseaista (@CCFCISTA) reported

    @LegalishCA @BellMediaPR Time to cancel @Bell

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • rkthegreat1313
    Doraemon 😈 (@rkthegreat1313) reported

    @FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time

  • ChristineB26524
    Christine Boomhour (@ChristineB26524) reported

    @Bell is there an issue with Bell Fibe? I have no internet access and I cannot connect my TV. Please advise ASAP as I'm missing racing

  • sheikkkkkkkkk
    kays!!! she/her🏳️‍⚧️ (@sheikkkkkkkkk) reported

    @Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @CBCOttawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell

  • lnadon3
    Laurie Nadon (@lnadon3) reported

    @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.

  • jonsey_13
    Steve Jones (@jonsey_13) reported

    Is @TSN_Sports really not playing @NASCAR in Canada today? @Bell you need to fix this.

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!

  • digitech777
    Digitech (@digitech777) reported

    @Bell @Bell_LetsTalk you have pathetic sales reps. I spoke to a sales rep mentioning I’m coming from another service provider and he didn’t even let me finish and talking in between. Very rude behaviour. Asking me to be with the current service provider.

  • gauthier1100
    philippe gauthier (@gauthier1100) reported

    @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

  • MubasharBhambri
    mubashar.tariq (@MubasharBhambri) reported

    @Bell Why my internet is so slow while you are charging so much money for it each month.

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please??

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • JGH583
    Jeff (@JGH583) reported

    Just watched sports center on @TSN_Sports for the first time in a while. Absolutely terrible. Masters highlights didn’t show a single shot by @McIlroyRory who is leading and had the round of a lifetime. Glad I’m not paying for @Bell anymore

  • Oladipoaojo
    Oladipo (@Oladipoaojo) reported

    Really disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell

  • redbull_ryan
    Nagzilla (@redbull_ryan) reported

    @PremierScottMoe @Bell canada is a garbage quebec company that nobody but the east uses... why ******** does Saskatchewan need a Bell AI infrastructure building?!?! For what already??? Who is this benefiting @PremierScottMoe ? Other than yourself and your corrupt friends? What's the jobs for?

  • wtfismcgill
    ceremony! (@wtfismcgill) reported

    stop funding this stupid show @canada @quebec @Bell

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • dannysusemonkey
    creative monkey (@dannysusemonkey) reported

    @Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?

  • MikeD340706
    Mike Drake (@MikeD340706) reported

    @Bell first try running your business properly and not with crappy customer service? I gave you a second chance after your mess up 10 years ago and you left off where that started. Waited on appt that the tech no showed and didn't call, and your AI , virtual asst is brutal waste time

  • ithinkforme1989
    em ❤️‍🔥 (@ithinkforme1989) reported

    Why is it impossible to get info from @Bell on fibre op installation? 😭 we need internet besties please help.