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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 26% Phone (26%)
  • 8% Wi-fi (8%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ajax, Cambridge, Toronto, London, Winnipeg, Toronto county, Fredericton, Amherst, Belleville, Regina, Calgary, Burlington, Oakville, Ottawa, and Brantford.

CityProblem TypeReport Time
Ajax Phone 3 hours ago
Cambridge Phone 6 hours ago
Toronto Internet 23 hours ago
Cambridge Phone 24 hours ago
London TV 24 hours ago
Winnipeg Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

  • IbbiKb
    IbbiKB (@IbbiKb) reported

    If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

  • Timsaal_1
    Timsaal Bukhari (@Timsaal_1) reported

    @Bell_Support central node in the network is rigged to the command line again

  • CallMeC4KE
    C4KE (@CallMeC4KE) reported

    @Bell Why are telecommunications down in the Ottawa Valley right now?!

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

  • papasmerf68
    Papasmerf (@papasmerf68) reported

    @Bell everyone don’t bother calling bells 800 number for any kind of technical help unless you have great service and here in Canada we don’t have that. But if you do be ready to lose some brain cells cause they just don’t understand what we are talking about.

  • iannaeez
    anna (@iannaeez) reported

    it's 2026 why do i still have to be on the phone for an hour to modify my internet/tv service @Bell

  • SamAttinelt3uf
    Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported

    @Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.

  • __nadia25
    Nadia🇬🇩 (@__nadia25) reported

    @Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!

  • ProducerDarby
    Austin Darbyshire (@ProducerDarby) reported

    @TSN_Sports @Bell this is absolute bullshit putting nascar behind a paywall. how ******** is the older demo going to figure out how to put the race on. Just kill the sport in Canada.

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov

  • CuberPowel
    Powel Cuber (@CuberPowel) reported

    @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

  • mike_bigalow
    mike bigalow (@mike_bigalow) reported

    @Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • ehdrifter
    ehdrifter (@ehdrifter) reported

    @mmabrey1 Both @Rogers and @Bell are absolute dog ****. Sorry

  • maplelake13
    Mike (@maplelake13) reported

    @Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢

  • finnandbeau
    Kelly (@finnandbeau) reported

    @LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!

  • MaryAnnW228
    MaryAnn Williams (@MaryAnnW228) reported

    @Reil76 @Bell I left bell a long time ago for the same reasons. I switched over to Roger’s, even tho I hate them too, I’ve had zero issues for years now.

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

  • JimmyDavis28
    Jimmy Davis (@JimmyDavis28) reported

    @Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.

  • GuyusGrey
    Guyus Grey (@GuyusGrey) reported

    After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years (during the greatest bull market ever mind you) & management doesn’t take the hint. Your company invented the telephone. Do better.

  • daddyainthome
    daddyainthome (@daddyainthome) reported

    @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

  • rc_woods
    RW (she/her) (@rc_woods) reported

    @Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??

  • BratleyMonica
    monybrat (@BratleyMonica) reported

    @Bell_Support I am very upset. 2nd time in 4 days, no home phone. I‘ve reported it. Said repair will be here tomorrow. My husband is dialysis dependent. In the case of emergency, need a phone. To use a cell, I have to drive several kilometres to get a signal. Ridiculous. 😡

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

  • PinoPasqua1
    Pino Pasqua (@PinoPasqua1) reported

    @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

  • mynameisray
    mynameisray (@mynameisray) reported

    @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.