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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, London, Mississauga, Edmonton, Winkler, Montréal, Burlington, Greenwood, Aylmer, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, Winnipeg, and Chatham.

CityProblem TypeReport Time
Toronto Internet 36 minutes ago
London Internet 1 hour ago
Toronto Internet 2 hours ago
Mississauga Internet 23 hours ago
Edmonton Internet 1 day ago
Winkler Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Please help!!!

  • Oladipoaojo
    Oladipo (@Oladipoaojo) reported

    Really disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell

  • snappyd88
    snappy (@snappyd88) reported

    @Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet

  • dipplingdan
    Trumpenstein (@dipplingdan) reported

    @Bell Nice, after talking for more then 30 minutes with someone I can hardly understand , he tells me that my modem needs to be changed and I have to go the store to change it myself. Great customer surface !!!!

  • MaryjaneMim
    Maria Mim Maryjane (@MaryjaneMim) reported

    @Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back

  • Mike43781977
    Herrichtig78 (@Mike43781977) reported

    @nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet

  • davekel63861604
    Dave Kelly (@davekel63861604) reported

    @ryangerritsen @Bell Boggles the mind they will bust their asses to get a new customer bit fight with loyal customers to get a better price

  • ChristineB26524
    Christine Boomhour (@ChristineB26524) reported

    @Bell is there an issue with Bell Fibe? I have no internet access and I cannot connect my TV. Please advise ASAP as I'm missing racing

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Cmon @Bell fix your ****!

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • SimchaB
    Barbara Mak (@SimchaB) reported

    @Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.

  • meidasrosie
    Meidas rosie (@meidasrosie) reported

    @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

  • Grizbbagon
    Grizb (@Grizbbagon) reported

    @Bell absolute garbage company. Leaving after 22 years. I would happily pay more than I am paying now to Elon and starlink when they get a phone service going. Just out of spite.

  • l_wh14
    lweasel (@l_wh14) reported

    @Raptors @Bell To bad we will never get to see him play

  • Delwood74
    morleyman (@Delwood74) reported

    @ryangerritsen @Bell Everybody: "Just tell Rogers you're cancelling and they'll offer you a much cheaper package" Me: "I'd like to cancel my service" Rogers: "Sorry to see you go"

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else

  • Renatamx2
    Renata (@Renatamx2) reported

    @Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company

  • FerozKh08656482
    Khan (@FerozKh08656482) reported

    @Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks

  • RareSenseCA
    Roberto Godoy (@RareSenseCA) reported

    @Bell Your internet service SUCKS lately. As a professional who relies heavily on steady internet service, it's really frustrating to have your service down every 15 minutes.

  • Shawn_Anderson
    Shawn_Anderson (@Shawn_Anderson) reported

    Anyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…

  • JennsTinyTweet
    JennsTinyTweets2 🇨🇦 🍁 🚜 🐥 (@JennsTinyTweet) reported

    @ryangerritsen @pasturedbeef @Bell One of the few benefits of living in Quebec is that Starlink is subsidized by our government, and the startup equipment was free, but paid $68 for shipping. I pay $100 mth for the service. Never had an issue with them.

  • vaidabhishek
    Vaid, Abhishek (@vaidabhishek) reported

    @nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.

  • EJ39206913
    EJ (@EJ39206913) reported

    @ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.

  • bta1976
    bta (@bta1976) reported

    @Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.

  • camsmears
    Cameron Smears (@camsmears) reported

    @Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.