Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (26%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Brockville, Montréal, Burlington, Toronto, Gatineau, Kirkland Lake, Armstrong, Timmins, Kapuskasing, Laval, Ottawa, Mississauga, Edmonton, Collingwood, and Goderich.

City	Problem Type	Report Time
Brockville	Phone	10 minutes ago
Montréal	Internet	1 hour ago
Burlington	Phone	2 hours ago
Toronto	Internet	3 hours ago
Gatineau	Phone	4 hours ago
Kirkland Lake	Phone	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@Zeps8314) reported 12 minutes ago

  I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

• 
  Byron A. Martin (@byronamartin) reported 12 minutes ago

  @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

• 
  Therese (@theresemacdona6) reported 13 minutes ago

  Well were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!

• 
  Cancel the parade (@andrewhyk) reported 15 minutes ago

  @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

• 
  Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported 15 minutes ago

  @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*

• 
  Hightea🍁 (@Highteaspeaks) reported 16 minutes ago

  Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

• 
  Ash (@Ash1589488) reported 17 minutes ago

  @TorontoKOI @Bell This is the worst org I have ever seen, how do you drop you best player, and keep the worst?????????

• 
  Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported 18 minutes ago

  @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates

• 
  Tina (@ProphecyQueen) reported 20 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  Denny Brown (@D0wnt0wnBrown) reported 21 minutes ago

  @Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”

• 
  Nisi Morgan (@nisimorgan) reported 22 minutes ago

  @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

• 
  Demeter (@Lexikonin) reported 23 minutes ago

  Called @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?

• 
  TonyyyP👽 (@TonyP187) reported 26 minutes ago

  @Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell

• 
  Hollie Pollard (@hollie__pollard) reported 29 minutes ago

  @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

• 
  Brian Tobin (@brianpjtobin) reported 29 minutes ago

  @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

• 
  agoulet (@agoulet81) reported 33 minutes ago

  @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

• 
  Exiled (@ExiledRLL) reported 39 minutes ago

  @sebdot @Bell @FANEXPOCANADA anyone down?

• 
  tuxking2000 (@tuxking2000) reported 40 minutes ago

  @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.

• 
  Big Guy B (@BigGuyB84) reported 43 minutes ago

  @MelissaLantsman @Bell what is this trash? Get your **** together

• 
  mom🍉 (@jaymegzzz) reported 46 minutes ago

  Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

• 
  Brendan Fyke (@BlackHoleNorth) reported 47 minutes ago

  @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 48 minutes ago

  I’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!

• 
  Whale. (@Oyeyemiyinka) reported 52 minutes ago

  @Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive

• 
  CARTY CARTY (@deliaflower1) reported 54 minutes ago

  @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

• 
  Colin 🔴 (@Colin93_LFC) reported 55 minutes ago

  @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

• 
  Helen Forbes (@forhpm) reported 55 minutes ago

  @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng

• 
  Christopher Butt (@gotnewf2291) reported 57 minutes ago

  @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

• 
  Waris Nawaz Khan (@Waris_Nawaz) reported 59 minutes ago

  @Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.

• 
  jamieks (@jamiekseymour) reported 1 hour ago

  @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

• 
  Ernie (@ErnieFemiOwen) reported 1 hour ago

  @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB