Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ajax, Cambridge, Toronto, London, Winnipeg, Toronto county, Fredericton, Amherst, Belleville, Regina, Calgary, Burlington, Oakville, Ottawa, and Brantford.
| City | Problem Type | Report Time |
|---|---|---|
 Ajax
|
Phone | 16 hours ago |
|
Cambridge
|
Phone | 19 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Cambridge
|
Phone | 1 day ago |
|
London
|
TV | 2 days ago |
|
Winnipeg
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
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Edmonton Lilly (@BabyGirlWife) reported@Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!
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Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported@Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here
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The Truth (@the_truth1234) reported@MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell
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Cassidy Vermeeren (@CassidyV6) reported@Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian
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Jeff B (@jeffbhere) reported@Bell Your loyalty team is brutal You dont care about customers or excellent customer service They hung up on me after giving me the insulting offer and no call back Funny you dont want to help me out now after 6 hours on the phone, and when I leave you will call daily for a month
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Kelly (@finnandbeau) reported@LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!
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Bell (@Bell) reported@RTLVCoach We're sorry to know about the ongoing issues with your service. Please follow @bell_support and send us a DM so we could get your account details.
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A 19 Year Old On Twit (@YearOldOnTwit) reported@zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.
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Mylen Dunbar (@mylendunbar) reported@Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏
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Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported@Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”
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🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!
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ScottInTheOtt (@ScottSoBad13) reported@merry123459 Unfortunately @Bell is just as bad, if not worse
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Darren Gudmundson (@BrianOakely) reported@halanderson @Bell_MTS They will leave your account active. Yes, that is a risk to you, your identity, and finances. No, it does not matter how many time you ask them to delete it. NEVER @Bell
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kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
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Claudette Gabbs (@ClaudetteGabbs) reported@Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.
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DonDraper (@OnAShipOfFools) reported@Bell it shouldn’t take 6 days to fix email
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Bobby (@Zubes22) reported@Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!
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Mike (@maplelake13) reported@Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.
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Harbourfront Technologies (@harbourtechx) reported@Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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Typhlosion3000 (@Typhlosion3000) reportedDear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?
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CD₂ (@MuskokaCD) reported@Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍
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Princess of Whales (@Debdicker) reported@Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur
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Ed the Sock (@Ricky_Breeze) reported@Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks
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IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again
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dang (@nosoupfoyou) reported@Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.