Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (26%)
• Wi-fi (9%)
• TV (6%)
• E-mail (4%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Winnipeg, Ottawa, Brantford, Halifax, St. Catharines, Woodstock, Sydney, Richmond Hill, Vaughan, Surrey, Cambridge, Nepean, Montréal, and Kitchener.

City	Problem Type	Report Time
Toronto	Wi-fi	11 hours ago
Winnipeg	E-mail	12 hours ago
Toronto	Phone	13 hours ago
Ottawa	Phone	14 hours ago
Brantford	Internet	14 hours ago
Halifax	Internet	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LordGrim (@L0rdGrim1) reported 2 minutes ago

  Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs

• 
  🇨🇦Canada United (@Charles65350398) reported 2 minutes ago

  @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

• 
  RW (she/her) (@rc_woods) reported 3 minutes ago

  @Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??

• 
  Ed the Sock (@Ricky_Breeze) reported 3 minutes ago

  @Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks

• 
  CD₂ (@MuskokaCD) reported 7 minutes ago

  @Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍

• 
  dodge journey Crossroad (@RobertRabi7) reported 7 minutes ago

  @Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.

• 
  Bobby (@Zubes22) reported 9 minutes ago

  @Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!

• 
  Saki Pathmasiri (@SakiPathmasiri) reported 9 minutes ago

  @Raptors @IQ_GodSon @Bell You can understand why Darko had IQ run a ton of Point Guard, even when some fans didn't want to see it. All that is going to help his off-ball play. His instincts will take off, and he'll have that on-ball skills to guide the off-ball game.

• 
  306 Shane (@NoSacredBeliefs) reported 10 minutes ago

  @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

• 
  andy h (@arodburden) reported 15 minutes ago

  @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

• 
  Mags (@Mags00021130) reported 16 minutes ago

  @Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?

• 
  Tish (@TVWShepherd) reported 19 minutes ago

  @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception

• 
  Bell (@Bell) reported 19 minutes ago

  @SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.

• 
  mynameisray (@mynameisray) reported 25 minutes ago

  @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.

• 
  IbbiKB (@IbbiKb) reported 30 minutes ago

  If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 32 minutes ago

  Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

• 
  Laura A (@Cat4714) reported 33 minutes ago

  @Martyupnorth My cell phone company did the same. "To increase service bla bla bla". Currently looking for a new provider. @Bell

• 
  DonDraper (@OnAShipOfFools) reported 39 minutes ago

  After a whole week, @Bell has been unable to address my email issues. One week. Can you imagine not having access to your email for a week? Bell technical said they would email me with a status update. You can’t make this stuff up

• 
  BURNSY99 (@rgross36) reported 39 minutes ago

  ya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????

• 
  The_aRgh (@The_Arghhhh) reported 40 minutes ago

  @Bell worst app on the face of the ****** earth. Where is my bill? Can’t find the download pdf anywhere.

• 
  A 19 Year Old On Twit (@YearOldOnTwit) reported 41 minutes ago

  @zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.

• 
  Joey Mack (@Jmackwins) reported 42 minutes ago

  Dear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?

• 
  CindyMcN🇨🇦❤️ (@Mc49Cindy) reported 42 minutes ago

  @Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢

• 
  Guyus Grey (@GuyusGrey) reported 42 minutes ago

  After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.

• 
  dublinmary☘️🍁 (@ConwayCleo) reported 44 minutes ago

  @Bell : despite my best efforts, I am not receiving Sympatico emails from my Condo Property Manager. I am on the *** and it is crucial I receive docs/info. This is a new prob ~ past three weeks. I have dealt w/Bell Help to no success. Also ChatGPT and Geek Squad. What gives?

• 
  Papasmerf (@papasmerf68) reported 53 minutes ago

  @Bell everyone don’t bother calling bells 800 number for any kind of technical help unless you have great service and here in Canada we don’t have that. But if you do be ready to lose some brain cells cause they just don’t understand what we are talking about.

• 
  ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported 54 minutes ago

  @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

• 
  Kathy Washington (@WashingtonKathy) reported 54 minutes ago

  @Bell_Support cont’d. So unfair taking her money and not allowing us to cancel when she doesn’t even live there anymore. Someone needs to have common sense and empathy and help us cancel this account

• 
  Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported 58 minutes ago

  @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here

• 
  Tanner Thomas (@Tanner_Thomas95) reported 1 hour ago

  @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there