Bell Canada Outage Report

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (23%)
• TV (14%)
• Wi-fi (8%)
• Total Blackout (4%)
• E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Scarborough, Toronto, Moncton, Dawson Creek, Calgary, Grande Prairie, Montréal, Châteauguay, Repentigny, Dundas, Kitchener, Kingston, Fredericton, and Oakville.

City	Problem Type	Report Time
Mississauga	Internet	18 hours ago
Scarborough	Phone	19 hours ago
Mississauga	Internet	19 hours ago
Toronto	Internet	1 day ago
Moncton	Internet	2 days ago
Dawson Creek	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aceroonie (@aceroonie2) reported 8 minutes ago

  Internet has been damn horrible lately. I can’t believe I pay so much to @Rogers for such a crappy product. What’s worst is @Bell can’t put a fibre connection to my house so I’m stuck.🤬🤬🤬

• 
  tristan (@TMaac999) reported 9 minutes ago

  @6Kold @Bell Yo wtf literally haven't broke 1500 bandwidth this week lost full

• 
  kiki ˣ (@junosdaughterr) reported 10 minutes ago

  @Bell_Support is there an outage in ottawa rn helpppppp

• 
  STom (@STom350) reported 13 minutes ago

  @Bell_Support I have been trying to resolve my corporate billing issues with your CSRs for close to 6 mos without success. Please help! How do I get hold of you?

• 
  Brandon (@ReigninggxD) reported 14 minutes ago

  Honestly, Id switch to @Bell If their internet packages werent so garbage.. @Eastlink Its time to turn the servers back on honey.

• 
  Taylor (@TaylorY_18) reported 15 minutes ago

  @TorontoUltra @TCleanX @Bell Cleanx having bad in lights 👀 #strengthinthenorth #betterwithbell

• 
  Mama bear (@lamunekis) reported 16 minutes ago

  @bell helping means go above and beyond to resolve a problem that is been happening for over a week not asking me to go private chat to continue delays on providing services you happily charge for it

• 
  David Hare (@HareFX) reported 19 minutes ago

  @Bell_Support I have contacted support to resolve the issue (which is being worked on right now). The problem is that you rebooted the router/modem without asking (which severs all connections) and no ability for me to stop it.

• 
  Keegan Goerz (now w/ Pfizer 5G) (@KeeganGoerz) reported 22 minutes ago

  @Mark_Goldberg @Bell Sorry, but this is a bad take. This reads like “yes it’s good to pay ransoms because then the kidnapped are returned”. In a free competitive market Bell would have *had* to make this investment to remain competitive. If they didn’t, someone else would.

• 
  Cam Davidson (@CamDavidson14) reported 24 minutes ago

  @Bell Customer Service at Bell sucks. They don’t know the First Thing About Customer Service and furthermore They Don’t Care About Customer Service

• 
  David Hare (@HareFX) reported 26 minutes ago

  Hey @Bell I was actually using my services (multi-tasking as they say) while navigating your menu as I anticipated being on hold for a long time. You have no created an unplanned service outage. Awesome.

• 
  Mark Goldberg (@Mark_Goldberg) reported 27 minutes ago

  @KeeganGoerz @Bell Follow the links in the post to read about business cases. No one invests just because they can 'afford' it. You need to be able to get a return on that investment By the way: MNO refers to Mobile Network Operators - last week wasn't a mobile decision

• 
  Love4WesternCanada🇨🇦 (@corkyzhaman) reported 28 minutes ago

  @Bell Your service has always been at the bottom of the heap. I’ll never go Bell again

• 
  equilange (@equilange) reported 30 minutes ago

  @Bell_Support Internet/Wifi glitching all day awful for work and school in Hamilton, what gives? tried rebooting modem already.

• 
  Fresh Printz (@_FRESHPRINTZ_) reported 30 minutes ago

  @TorontoUltra @TCleanX @Bell I gotta be real! I was hiking in the mountains today for a mental break! So sadly I missed the game! But just got service back in the city and seeing the 3-0 victory was my winning moment. Hope that counts! Second game I missed! #StrengthInTheNorth #BetterWithBell

• 
  ~~~ (@Lak5h) reported 33 minutes ago

  @Bell_Support Bell Business Portal disabling credit card autopay resulting in late fees for accounts that have been on autopay for years Being charged for higher services than I am receiving, been chasing customer service for weeks to get resolved Every agent lies or is incompetent

• 
  lexar123 (@lexar1231) reported 33 minutes ago

  @Bell @CRTCeng I am not a Bell customer, but it is still pretty sad that Bell airs TV commercials parodying how poor customer service is in the Canadian cellular establishment... I say 'establishment', not 'market' since there is such little/no competition...

• 
  Mama bear (@lamunekis) reported 37 minutes ago

  @bell my husband keep missing work because @bell does not care about fixing my ongoing issue, their lack of service is unacceptable, nobody is taking responsibility for it

• 
  Yaya Tralala (@Chodeling) reported 37 minutes ago

  @Bell is service down right now???

• 
  ️• PRIS • (@PriscillaBalan) reported 42 minutes ago

  @Bell your fibre internet service is a disgrace compared to a third world country. Get it together.

• 
  Mama bear (@lamunekis) reported 44 minutes ago

  @Bell_Support Just sent it to you, will see if you guys actually care about solving my lack of service

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 44 minutes ago

  @Mark_Goldberg @Bell All optics. Investment is % from revenue. BCE Q1 2021 FCF was almost $1B, up 54% YOY. Gov. depreciation incentives decrease profit tax. Regulator keeps competition away. In 2023 after election and tech cycle done, investment % goes down. TELUS indicated lowest CAPEX ever at 14%.

• 
  David Hare (@HareFX) reported 50 minutes ago

  So just when I though @bell service couldn’t get worse they go and out-do themselves. I called in because I my Wi-Fi pods weren’t working so I selected internet support from the menu. Without asking, the automated system said they were rebooting my router remotely. WTF‽

• 
  jared ⚜ (@jared_pozzobon) reported 55 minutes ago

  @Bell_Support is the 5g down in Vancouver BC? Nothing has loaded on my phone all weekend. Frustrating as a new Bell customer. Wondering what could be wrong. Thanks.

• 
  Ottguy (@candudeman) reported 56 minutes ago

  @Bell_Support I want to give a shout out to Bell for above and beyond customer service I was provided with last week. I felt extremely valued as a customer. Thanks. #customerexperience

• 
  Sherry_at_Home (@Sherry_at_Home) reported 57 minutes ago

  @Bell_Support Help! My Bell ExpressVu isn’t working. Your call centre wants me to pay but it’s a RENTAL. It’s why we rent.

• 
  person (@AGENToliie1722) reported 1 hour ago

  @Bell_News @Bell Worst company ever they started overcharging our bill. Than we called to discuss it with them. They were wording everything wrong and it made no sense. Eventually they just hung up on us. This company is extremely rude and overcharging in a pandemic. Don’t use and bell products!

• 
  Canadian Savers and Coupons (@CRAZYFORCADEALS) reported 1 hour ago

  @RogersBiz I called @Bell Business, somebody picked up right away. I called Rogers Business, the line was on hold for more than an hour. I stopped waiting after 18 minutes. 🗑 🗑 Would never recommend Rogers for ANY package. Would ABSOLUTELY NOT. #badreview #rogerscanada

• 
  Mama bear (@lamunekis) reported 1 hour ago

  @bell you guys are the most horrible company, I even tries to cancel my services and you just put me on hold for 40mins and then hanged up on me. No respect for consumer rights

• 
  J. Blake Wilson (@jonblaw) reported 1 hour ago

  @Bell_Support It's probably best if I just cancel my contract with you guys. I don't need this aggravation. And this is beyond ridiculous. No sane person would put up with this.