Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (17%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Halifax, Toronto, Grande Prairie, Sydney, Corner Brook, Ottawa, Timberlea, Charlottetown, Moncton, Dieppe, Dartmouth, Montréal, North York, Burlington and Castle Gardens.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Toronto |
TV | |
| Grande Prairie |
TV | |
| Sydney |
TV | |
| Corner Brook |
TV | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@mustangmattj) reported
Hey @Bell_Support - no Fibe TV service now in south Etobicoke. Tv screen is all pixels and frozen. Tried to restart my box and it don’t do anything. All I see is the Bell Fibe screen
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Steve Leroux
(@sfleroux) reported
@MalaMoragain @Bell_Support Same here... I don't know what is the issue I try to call them but they can't take my call too many people calling... Something is strange here
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🖖
(@GenieSea) reported
@Bell_Support Fibe TV is not working in GTA. Stuck on blue screen. Rebooted. No change. Called. No answer. What's going on please.
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Loretta
(@Gjg15Loretta) reported
@Bell @Bell_Support My Fibe TV is NOT working. Can’t use the DVR either. Can you communicate what is going on? How long are we looking at?
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Stephen Ackerman
(@sgackerman) reported
@Bell_Support are you presently having issues? Our pct and Tv will not connect right now
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Kristofer Selinis
(@kristofer_94) reported
@Bell_Support on hold with bell support for Fibe TV for an hour and then they disconnected the call. Online chat features are down. No TV service for almost 2 hours now.
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Eric
(@outkast2k) reported
@Bell_Support Bell Fibe TV has stopped working. I rebooted by system but now I am just stuck on the Bell Fibe screen with the Link light blinking. My Internet and Phone seem to be unaffected. When I call bell support an automated message saying they are to busy and then hang up
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Gautam Tupil
(@gautamtupil) reported
@Bell_Support I am in Etobicoke and around 5 pm I tried to watch TV through my Bell Fibe TV service and noticed heavy dropouts and pixellation. Attempted to reboot receiver and now stuck on Bell Fibe Logo with a flashing green light. Internet service seems to be fine.
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Ziny
(@zkirshenbaum) reported
@Bell_Support Virtual tool not working. Chat not working. Tech-support by phone not working. TV still not working. Thanks Bell
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Kath
(@04kathy13) reported
It’s happening to everyone everywhere @Bell @Bell_Support read the comments in the forum!! Support lines jammed
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singlis
(@singlis) reported
@Bell_Support Fibe is down. Virtual diagnostic tool is broken. The phone company has no one available to answer their phones!?!? And no agents available for live chat.
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Kath
(@04kathy13) reported
@Bell_Support what is going on with BellTV nothing is working and your support team is backlogged! Tech issue need suppor!!
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Brian Nootchtai Jr.
(@shmall71) reported
@TaschereauAndre @Bell Yeah we lost our service here as well in the south end of Sudbury. I also had a relative called me to ask if my bell Fibe services were out.
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Rachel🌻😷
(@RachelP_8) reported
@Miss_Allison_D @Bell I had same issue, rebooted and now can’t get past the blue fibe screen.
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Angela Dagenais
(@ajdagenais16) reported
@wmcwonca @Bell_Support Mother in law has no TV since 5pm. In Ottawa, K2B area code. If it makes a difference, she has Fibe and a 4K box. What's the solution? Can't get a rep on the phone ... "too busy".
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Markgh57
(@markgh57) reported
@Bell_Support @Carla33622539 no FIBE TV in Whitby, can't call for help or use the chat on the website, You guys need to keep us informed, what is the problem and when will it be fixed?
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whitney
(@whitney89890854) reported
@Bell_Support are you having a major service outage? #ldnont no fibe tv and can’t get through on the phone or chat support!
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Room with views
(@RealParkdale) reported
My bell fibe is not working in east Toronto. Anyone else? Hey @Bell_Support any update?
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Rob Citrullo
(@RobCitrullo) reported
@JaimeJaime905 @Bell_Support I think you should take over support. Now I can go back to doing whatever the hell that was
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Craig Cherrie
(@CraigCherrie) reported
@Bell_Support Your app was installed And the less than a minute outage check is into minute 6 You obviously got scammed when you bought that on line tool
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Ziny
(@zkirshenbaum) reported
@Bell_Support Virtual tool is not working neither is chat. And you won’t answer the phone for Tech Support . Wow
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Hockeywife
(@GLG2122) reported
@Bell_Support May 17: Our Bell Fibe TV service is not working. We live in North York (M3J). We tried to contact you via Chat but no one is available (instructed to try again later). My husband was then on the phone for 45+ minutes waiting to speak with an agent and suddenly cut off. Grrrrrr.
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Angeline Snow
(@angiesnow1982) reported
@Bell_Support My Fibe TV and wireless internet are not working. I have tried rebooting as well as a hard reset. I have also tried the virtual repair tool! I cannot get through on the phone due to high call volumes. Oh and according to the Bell website, there are no outages!!!
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GareGuy
(@gare_guy) reported
@Bell_Support Bell Fibe not working in Toronto M4J
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JDL
(@lieberman_jon) reported
@Bell_Support what's going on with my Fibe TV service? The picture & sound are constantly in & out. I pay you a ton of money, you could at least message your customers to tell us what's going on, especially given your phone line isn't accepting calls. Nice customer service!
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Melissa
(@melissasprofile) reported
@Bell_Support @dhit38 stop wasting time on DMs just fix it for everyone
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Rod Francis
(@InRodWeTrustMTL) reported
Bell is suffering a major outage for many BellTV and FibeTV clients. Mostly issues with resolution, PVR or total malfunction of the receiver. They rarely warn the public at large. But it's affecting thousands from Quebec City to Windsor @Bell @Bell_Support
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heather mm
(@hedybl) reported
@nevergiveupYYZ @Bell My Fibe is down.
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P. Daniel Dusome
(@The_Other_MrD) reported
@Bell_Support what is going on with your Fibe TV service? Nobody on phone support and even your virtual assistant is down?
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Jennifer Mancini
(@jnmancini) reported
@Bell_Support No Fibe service M2P in Toronto. 310-Bell high call volume told me to call back. Online virtual tool unavailable. When will service be restored?