Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 02/05/2023 09:05

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • Internet 53.70% Internet
  • Phone 19.22% Phone
  • TV 10.85% TV
  • Wi-fi 8.17% Wi-fi
  • E-mail 4.21% E-mail
  • Total Blackout 3.86% Total Blackout

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, St. John's, Ottawa, Mirabel, Nepean, Whitby, North York, Pierrefonds, Halifax, Kingston, Orléans, Hamilton, Repentigny and Laval.

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CanadaMontréal Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaSt. John's TV
CanadaMontréal Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:
  • VanillaGourmet Doreen Navarro (@VanillaGourmet) reported

    @cristinapinto65 @Bell_Support The last update for resumption of service is tomorrow at 12pm! And thats not even guaranteed. So 3 and a half days without internet.

  • sasksailortech1 sasksailortech75 (@sasksailortech1) reported

    @Bell_Support how long will it take to get service restored. My service ETR has been extended 3 times, when a block over never lost it. And no sign of bell trucks in the area.

  • Fast_speedz Fast speedz (@Fast_speedz) reported

    @Bell_Support @NickEl82710606 Then just do your damn job right ! You're making people pay exorbitant prices for a service you're not even able to provide and you're not doing anything that helps, just losing people's time and money This is completely insane ! And not in a good way Bunch of f*uckin assh*les

  • MedcalfAmy Amy Medcalf (@MedcalfAmy) reported

    @Bell_Support the internet consistently going down and when not down the lag is awful.. what is going on?!

  • ChRiS86F Chris FC (@ChRiS86F) reported

    @Bell_Support In Ottawa here ... fiber straight into the the house never any issues but tonight internet is struggling ... 22 mbps download when I'm paying over 100 bucks for gigabit ...

  • ChRiS86F Chris FC (@ChRiS86F) reported

    @Bell_Support .... pls help me understand why I'm paying high price fir gigabit and all I'm getting tonight is 22 mbps....

  • ConuiNathaniel spring fling (@ConuiNathaniel) reported

    @Bell_Support It’s been more than 36 hrs since we lost our home internet service, until when Bell???

  • ZhenLP TasonLP (@ZhenLP) reported

    @Bell_Support Still down over 12 hours past when it was supposed to be back up

  • DeadCowStreams DeadCow (@DeadCowStreams) reported

    don't even get me started on you @Bell .. you cut the entire areas landlines and internet for the next 24 hours?! we don't get cell phone service here. we have zero power, no phone communication, and no internet unless we drive 30 minutes to another town... this is so dangerous

  • com1man Glen Haley (@com1man) reported

    @anasalhajji @AmericanExpress Right up there with Bell Canada 'customer service' @Bell You will pay more and receive less. Credit card companies have no monopoly on poor customer satisfaction.

  • VanillaGourmet Doreen Navarro (@VanillaGourmet) reported

    @Bell_Support Still no service. We are closing in on 48 hours now.

  • hughparkinson5 hughparkinson (@hughparkinson5) reported

    @Bell_Support My land line, tv and internet is down in Burlington but MyBell says no outages at my address. Please explain this.

  • WCGamez 🍁SouthShores🍁 (@WCGamez) reported

    As i’m looking for answers i started reading thru reviews on Xbox & i see there are thousands of people with the same issue i’m having and the app has a 1/5 rating. Hey @Bell_Support or @TSN_Sports does anyone wanna help with any of these issues? Zero answers for weeks now.

  • DarthRambo1964 Darth Rambo (@DarthRambo1964) reported

    @Bell_Support Still out here in Montreal quebec since 8:30 am Friday Feb 3 . It's now Saturday Feb 4 8:30 pm ! For what pay monthly for this service I better get a rebate for the next bill

  • lesley_pavan Lesley Pavan (@lesley_pavan) reported from Mississauga, Ontario

    @Bell can you please update your network outage page. It’s been over 15 hrs with your network equipment problem. The information says it was to be fixed by now. My online inquiry landed me to a site that wanted to charge me to answer the question.

  • Supermathie Michael Brown (supermathie@mathstodon.xyz) (@Supermathie) reported

    Me, on a @Bell network: has an IPv6 address Me, on a @Bell network: modem announces a Bell IPv6 nameserver Me to nameserver: "please resolve stuff for me" nameserver: *no response* @Bell honestly, it's been twenty ******* years, how are you so incompetent

  • bijouxox A (@bijouxox) reported

    @Bell_Support Hi, any updates on the internet outage?

  • coupe_de_plume Charly (@coupe_de_plume) reported

    @Bell_Support has got to be one of the worst companies!. Been on phone with them since Thursday trying to get an appointment. They give me appointments but don’t dispatch them. Wasted days waiting for technician. One agent wouldn’t patch me through to her supervisor! @CRTCeng

  • catscomicsetc Cassiandra (@catscomicsetc) reported

    @Bell_Support Not in outage area. Vmedia escalated my internet issue to bell. Bell called me and I was put on hold by the automated machine over 40 mins ago. No hold music. Have I been disconnected? I don't have a ticket number or anything to call back with because my issue got escalated.

  • nelson_dion Dion Nelson (@nelson_dion) reported

    @Rogers might have the worst ******* internet in all of Canada. Charge you 2× as much as any other company and cant stay connected for ****, lagging all the time. Never have any support that helps. Just a garbage company @Bell gonna be getting my service moving forward

  • yavmontenegro Yaro Avila Montenegro (@yavmontenegro) reported

    @BergsmaBonita This is why you get your phone on a different network to communicate on the internet. My question is: How TF is no one talking about the Bell outages RN? It's literally been almost a day! @Bell_Support

  • Oombyy Oomby (@Oombyy) reported

    @VirginPlusCare At least they probably didn't have the @Bell_Support tech show up and say a previous tech "cleaned up the panel" which resulted in us being disconnected...and since it's now full, he can't fix it until he talks to central on Monday at the earliest...😭😭😭

  • Oombyy Oomby (@Oombyy) reported

    @VirginPlusCare At least they probably didn't have the @Bell tech show up and say a previous tech "cleaned up the panel" which resulted in us being disconnected...and since it's now full, he can't fix it until he talks to central on Monday at the earlier.... 😭😭😭

  • NickEl82710606 NickEl ✊🏳️‍🌈 (@NickEl82710606) reported

    @Bell_Support Thanks. 7 calls. Got the total runaround each time. There's a problem, there's no problem, it's your phone, it's your SIM, 100's of people have the same problem, oh, I'm only seeing 2 tickets in the last 2 weeks. Not trustworthy. @SamsungCanada looking like it's a software issue.

  • NickEl82710606 NickEl ✊🏳️‍🌈 (@NickEl82710606) reported

    @Bell_Support Thanks. 7 calls. Got the total runaround each time. There's a problem, there's no problem, it's your phone, it's your SIM, 100's of people have the same problem, oh, imnonly seeing 2 tickets in the last 2 weeks. Not trustworthy. @SamsungCanada looking like it's a software issue.

  • Squarebiop help (@Squarebiop) reported

    @Bell_Support my internet has been down since 1 in the morning any eta on this I got work to do

  • eatingnugget julie :) (@eatingnugget) reported

    @Bell_Support i tried chatting with someone, and i took more than an hour to get IN LINE to talk with someone, all of that time on my personal data since there's no internet -- but there's still no outage reported in my area even though we're told that it's related to the city-wide outage.

  • realfish989 Realfish (@realfish989) reported

    @Bell_Support Ottawa (Alta Vista) here — No internet or TV since last night and your outage website isn’t being updated????

  • ALL_CAPS David Hicks (@ALL_CAPS) reported

    @JanTheMan2010 @Bell They've been hoovering up independents recently as well. They have also been offering aggressive discounts (below costs) on first 12 months of service (of course with no guarantee of beyond that & even say pricing a change during promo period.) So in 2-3 years people are hooped.

  • JordanGMTL Jordan Gentile (@JordanGMTL) reported

    @Bell_Support My TV is still down. Any idea on when it will be back up?