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Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Greater Sudbury, Dartmouth, Montréal, Oakville, Toronto, Scarborough, Moncton, Dawson Creek, Calgary, Grande Prairie, Châteauguay, Repentigny, Dundas, and Kitchener.

CityProblem TypeReport Time
Mississauga Internet 8 hours ago
Greater Sudbury Phone 11 hours ago
Dartmouth Internet 24 hours ago
Montréal Wi-fi 1 day ago
Oakville Internet 1 day ago
Toronto Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryley322
    Ryley (@Ryley322) reported

    @Bell_Support FIX YOUR **** I CAN'T PLAY GAMES WITHOUT GETTING 200+ PING

  • FrathosCAN
    Ralph FrankenSnowman ❄️☃️❄️ (aka Frathos) 🇨🇦 (@FrathosCAN) reported

    @Bell_Support Do you guys test the Bell Mobility website with the Chrome Browser? I doubt it because once again this month while viewing billing information, I was booted back to the main login page & wasn't able to successfully log in again even after removing all Bell cookies!

  • kingkerry
    Kerry (@kingkerry) reported

    Let me see if I have this right... - Pay @Bell for 50gb service (not even close to fast anymore but okay) - Speed check... 19mb - Call @Bell - Oh, looks like you need a new modem - Can't wait for delivery, drive to the mall to swap - Now, Can't speedtest - no internet AT ALL. ??

  • shadymaster08
    Shadymaster (@shadymaster08) reported

    @Bell i can truly say, your service is garbage, and your customer service is even worst. For such a big company, it’s mind blowing how horrible of a service you offer!

  • WalterFalls
    WalterFalls (@WalterFalls) reported

    @Bell_Support @Bell Please consider adding CBC Windsor to Bell Fibe TV , either as a starter for Kitchener/ London/Windsor or simply as a subscription to Fibe TV timeshifting! Bell Satellite has this service on channel 587! 🙏

  • slats67
    SPeardon (@slats67) reported

    @Bell Today I cancelled my service with you. After 15+ years, no late payments, all I asked for was to speak with someone from retention. I received callbacks from associates offering packages that were posted on website. I’ve had cable, satellite, internet and mobility. Ur loss

  • BeeChill24
    Bee Warren (@BeeChill24) reported

    @Bell_Support Hello how does this work? There is a communication line in half and down on the ground in Morewood & the people there have no phone. How can I contact someone to relay their address? Thank you

  • BeeChill24
    Bee Warren (@BeeChill24) reported

    @Bell hello. Communication lines are down at 1540 McGlaughlin Rd Crysler Ontario. Do you have a an emergency line or an after hours phone no. or email so I can send photos to indicate what is happening? Phones have been out for 6 days now. Thank you

  • blogsbyjenn
    blogsbyjenn (@blogsbyjenn) reported

    @Bell_Support I have told Bell my issues multiple times. Nothing gets done

  • RobertBrazeau9
    Robert Brazeau (@RobertBrazeau9) reported

    @Bell_Support Service down in Montreal Mile End ??!

  • jiwashiboo
    Dowin Jiwa Shiboo (@jiwashiboo) reported

    @Bell_Support Sent the requested information via DM. @Bell installed the fiber cable last week in our area. Please ask them to fix it properly.

  • MurneyDon
    Don Murney (@MurneyDon) reported

    @Bell really do you know what customer service is? Had internet installed along with the Bell Fibe TV app. A week to activate the app after internet service is set up? That's ok, my disabled wife who only has TV doesnt mind waiting for the only thing she can enjoy.

  • kirstennhaymes
    kirst ✨ (@kirstennhaymes) reported

    @Bell just experienced the WORST customer service EVER. Been a customer for years and they are trying to ROB me of more money. Will be cancelling ALL of my bell services and all my friends and family will be doing the same too. Absolutely brutal

  • FrathosCAN
    Ralph FrankenSnowman ❄️☃️❄️ (aka Frathos) 🇨🇦 (@FrathosCAN) reported

    @Bell_Support Why do you guys hide price hike notices only in the downloadable PDF bills? As someone who usually only looks at the online bill information, there is never any notice visible in any of the online detail sections when viewing one's monthly bills! 🤬👎

  • melissadesm
    Melissa D (@melissadesm) reported

    @Bell get your **** together. Call in they say it’s going to be resolved, same with your website and your virtual support however ITS NOT. Ridiculous.

  • LarryFishermang
    LarryFisherman (@LarryFishermang) reported

    @Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron

  • LinzAyearst
    Lindsay_Ayearst_PhD (@LinzAyearst) reported

    @RogersHelps @Bell how many days have you had interrupted service in the past 10 days? I’m at 4 days of service outages so far in the past 10 days.

  • MChen086
    Chophy (@MChen086) reported

    @Bell_Support Thank you for your prompt response, we spoke with someone from bell on the phone and said latest is June 30 to get this fix… the wire is exposed and the driveway and interlock needs fixed due to bad filling/repair after they dug it up.

  • MorganPlus8
    Andrew Flint (@MorganPlus8) reported

    Rogers claims to be winning back trust lost in their unparalleled outage, but... When @Rogers says they'll credit back mis-charges and then don't, that doesn't instil trust. Or loyalty. Hey @bell, my Rogers plan ends in June...

  • MisraAnupriya
    Anupriya Misra (@MisraAnupriya) reported

    @Bell what is the ETA on outage in Gloucester Ottawa?

  • sstephenow
    s (@sstephenow) reported

    i love @Bell no internet due to "server issue" and i have an english assignment to due

  • itserinmasters
    Erin (@itserinmasters) reported

    @Bell your CSA just lost a sale because your system can’t locate my address. I had this issue a few months ago when I had a service disruption. You service this area but why is my address not valid?

  • kingkerry
    Kerry (@kingkerry) reported

    @Bell_Support Hesitant to DM, every time I contact support, my service gets worse not better. I started with 20mb peak. Called, now I'm currently without any service until someone shows up... maybe today? Apt this afternoon usually means maybe the day after.

  • GreeleyGlen
    DU (@GreeleyGlen) reported

    @Bell I’m wondering what address to send an invoice too? It seems as though I’m dropping more calls than ever before. You are costing me money to run my business and as you know I pay you on time and handsomely. Your service on the Avalon Nl area is getting worse, not acceptable!

  • FedUpInAlberta1
    Mike Wiseman (@FedUpInAlberta1) reported

    @TELUS Pry open some of your billions in profit and hire human beings. You’re virtual assistant and customer service line suck. OMG. Congratulations. Your service has matched that if @Bell_Support . That’s not a compliment. I hate monopolies.

  • AliHemm72892902
    Ali Hemmati (@AliHemm72892902) reported

    @Bell_Support @Bell you gotta be kidding me our lines still not working correctly after 30 days our fifth line still not working. Your accounting team sends email for funds and balance, why don’t you fix your lines before reaching out this sounds like class action after 30 days the damages you…

  • AnnieEvans2424
    Annie (@AnnieEvans2424) reported

    @Bell has the worse customer overseas service. Internet service it terrible and @Bell has yet to fix our billing issue. It’s been 6 months! Costumer Service keep saying it’s fix and every month we spend an 1-2 hrs dealing with the same issue. I want to speak to someone in Canada

  • noelobr18721590
    noel obrien (@noelobr18721590) reported from Massey Drive, Newfoundland and Labrador

    @blogsbyjenn @Bell We just went for broadband at 109 a month. That ment we used to pay $209 for tv we never watched.

  • vlpoulin
    vlpoulin (@vlpoulin) reported

    @Bell forces Fibe on remote worker. #Bell dropped new line$ recently, so why would @Bell_Support repair old? Five days of outage so far, seven phone calls, one no-show tech, one failed commitment from escalation team, hours of frustration, and $200 for new modem.

  • dominate2day
    Ermos Erotocritou (@dominate2day) reported

    @Bell_Support @Bell Worst experience ever with Bell yesterday. The phone lines don't work, the internet is spotty, kept me on the phone for 3 hours and NOTHING was resolved. WARNING!! Do NOT use Bell for anything.