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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 10% TV (10%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Terrebonne, Toronto, Montréal, Ottawa, Cambridge, Fredericton, Charlottetown, Peel, St. John's, McDougall, Vancouver, Kirkland, Brampton, and East Ferris.

CityProblem TypeReport Time
Mississauga Internet 12 hours ago
Terrebonne Internet 12 hours ago
Toronto Internet 20 hours ago
Toronto Internet 1 day ago
Montréal Internet 1 day ago
Mississauga Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • knarr_rosemary
    Rosemary K 🇨🇦 (@knarr_rosemary) reported

    @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

  • ironsightforge
    Noa (@ironsightforge) reported

    @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

  • mike00617140414
    Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported

    @CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots

  • MagicCarpetMoe
    PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported

    @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

  • stonxdagoat
    MR STONX (@stonxdagoat) reported

    Yo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.

  • abrahamgeorge1
    Abraham George (@abrahamgeorge1) reported

    @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

  • AlainGagnon1959
    @Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported

    @Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Just astoundingly horrible service.

  • Amok1441
    Mike Gaudet (@Amok1441) reported

    What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @bell what are you offering for compensation for a month of no service?

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

  • Iamvotingyes
    WeTheNorth (@Iamvotingyes) reported

    @duhan_muni11827 @Raptors @Bell Get that garbage (ai automotive response) outta here

  • KellyCreekDairy
    Harm Kelly (@KellyCreekDairy) reported

    @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell @bell my service has been down since July 12 #fail

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩

  • Verove242
    Alexo (@Verove242) reported

    @Bell_Support I tried but we still have the same issue why?

  • DenbySister
    Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported

    @theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • vandewallefarm
    David Vandewalle (@vandewallefarm) reported

    Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

  • CindyHung9
    Cindy Hung (@CindyHung9) reported

    @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

  • saimrashid
    Saim Rashid (@saimrashid) reported

    @Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?

  • missesja33
    L (@missesja33) reported

    @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.