Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (45%)
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TV (22%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Saint-Raymond, Winnipeg, Whistler, Milton, Waterloo, Warkworth, Paradise, Sault Ste. Marie, Almonte, New Glasgow, Hamilton, Montréal, Toronto, Guelph and Strathroy.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Raymond |
TV | |
| Winnipeg |
Phone | |
| Whistler |
Phone | |
| Milton |
TV | |
| Winnipeg |
Phone | |
| Waterloo |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry Fraiberg
(@gfraiberg) reported
@adamschoales @Bell Depends. What does a service call cost? CAT5 cable might be more economical, but does signal degrade?
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$
(@isidorepj) reported
@Bell_Support My Order number is BC5G73TH, I've been waiting for the Internet installation for the last 31 days. #Bell certainly is not the fastest internet service provider in Canada.
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Carol Culp
(@carol_cculp) reported
@Bell your customer service continues to be brutal. How does one speak with a manager? Your call centre people do not seem to be aware of how to do this. #nottheirfault
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Craig
(@craigmoore12) reported
@Bell You’ll just take it out on the customer service lol
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Karen D
(@DuxburyKaren) reported
I just want 4 working Wi-Fi pods. It’s all I’ve wanted since mid-December. 6 calls, 2 failed shipping attempts & now @Bell_Support is fixing the situation by billing me for 2 new pods to fix their problem 🤬🤯.
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DannieD 🇨🇦
(@DannieD2112) reported
Hmm..🤔 @Bell why are all my TVs at different times losing signal? One TV just lost signal twice within 15 min 🤪🤪🤪 2 weeks of this
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Karen D
(@DuxburyKaren) reported
This pandemic 😷 is soo stressful and not having viable internet is a liability to my work, my partner’s work & my children’s educational future. I’m never late on a payment. And I pay for 4 working pod but that’s not good enough for @Bell_Support
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Sagar R. Thakker
(@saagrrt) reported
@Bell_Support Unhappy with the way bell handles issues. Customer service is pathetic. It’s so difficult to figure out a new connection with Bell
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FMFan
(@FMFan9) reported
@Bell_Support Your service is the worst service ever. My Modem has disconnected 4-5 time within the last 24 hours. Your Tech staff cant dont a darn thing over the phone and I have yet to receive a call from a Level 2 Agent as i was promised. I would like to speak to supervisor
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Dr. Ellen Weber
(@ellenfweber) reported
@TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.
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DannieD 🇨🇦
(@DannieD2112) reported
@Davidshawn64 @Bell We used to have Rogers but it's not available in Oakville Ok wtf 3rd time the signal is out!!!!
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🇨🇦 Wade 🇨🇦
(@Wade51) reported
@DannieD2112 @Bell Oh no! What about Cogeco? My aunt and uncle live in Oakville and they don't have any issues.
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BookGeek_Readss
(@Miz_Maliciouz) reported
@MbSprite @Bell_Support Are you serious? WOW! We pay so much for a service that is so unreliable 24hrs and now 7-10 days later is damn ridiculous!
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Masked Canadian Woman
(@sxwxgirl1) reported
@Bell_Support Our Neighbours had Rogers over to their place the other day, since then our Bell TV and internet have been terrible. Not sure what is going on, but our service is quite horrible.
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Kalin Dokis
(@KalinDokis) reported
@CarymaRules @Bell like sending my supposed $48 bill to collections for a cancelled service.
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Karen D
(@DuxburyKaren) reported
On hold to try to get the charges reversed. 1 hour of my time so far. Waiting for the 4th “representative”. The last person didn’t even tell me they were going to transfer me 🙄😡. I’m in god know which queue now because everyone so far “not their problem” 😖. @Bell_Support
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keenan
(@keenann804) reported
@bell @Bell_Support second time this week the internet has gone out in my area get your **** together
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Sara Ireland
(@Saraaireland) reported
@Bell you're really going to shut off my service over your issue? Unbelievable.
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Nadine
(@nadineelneser) reported
It’s been 6 months and the Internet network at my house hasn’t been fixed. Technicians have come to my house, and the same problem keeps happening. Please fix this now, I am wasting my Data when I’m paying for a service @bell
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Hitender Sachdeva
(@sachhitender) reported
from
Toronto, Ontario
@Bell I got the Visa card from you which says 60days after service install, it should be loaded. It’s over 60days and am still waiting for it.
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Adam "Amatiel"
(@DarkwolfAmatiel) reported
@sxwxgirl1 @Bell_Support Bells infrastructure is setup so it can support the minimum legal requirements to serve an area, swap if you can your only money to them they will never help you
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Salma
(@iDrSal) reported
@Bell_Support Have reset it a couple of times and nothing works. The tech support says that’s the max they can do! What’s next? I get 42-43 for 50mbps bill plan with a bad fluctuating internet connection @Bell , @Bell_Support
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Lisa Woodcock
(@lisajoleneW) reported
@Bell_Support our internet has been down since 10 am (Peterborough ON) any idea when it's coming back?
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Leonardo Ronca
(@RoncaLeonardo) reported
@DannieD2112 @Bell They do it on purpose. Those boxes are basically purposely slowed down by Bell. It's all a ruse to get you to call in complain and they pressure you to buy or upgrade to a new plan that often leads to more $ for them in the long run.
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Dadark Wolf
(@DadarkWolf) reported
@Bell All these dumb hillbillies be like, oh no 5G is bad for your soul... Lol
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Masked Canadian Woman
(@sxwxgirl1) reported
Anyone else in #Ottawa having alot of problems with @Bell_Support internet and TV? Completely crashed 4 times today (during Daughters online class) and now everything is just molasses type slow...
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raging abe
(@ragingabe) reported
Want the worst customer service experience? Want to be frustrated trying to cancel your services spending hrs on the phone? Want to be harassed by phone calls as to why you cancelled only to be HUNG UP on when they call? TRY @Bell_Support! It’s so painful you’ll love it
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Salma
(@iDrSal) reported
We aren’t being provided the committed speed from Bell. Reported thrice but no customer/ tech support. What’s up @Bell @Bell_Support ?? It’s been a bad connection since 2 months now!!
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GPIDEAL
(@JohnFKtweets) reported
@JakesJivingJib @CarymaRules @Bell Thanks. Gonna vote this article when I insist on renegotiating my mother's service.
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Salma
(@iDrSal) reported
@Bell_Support Tried reaching your support. Wasn’t helpful at all. I got a reply saying 42 is good speed for 50mbps plan! Seriously??? No help! No apology! Nothing! @Bell @Bell_Support