Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (48%)
• Phone (27%)
• TV (11%)
• Wi-fi (9%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Kirkland, Brampton, Toronto, East Ferris, Halifax, Charlottetown, Moncton, Montréal, St. John's, Mississauga, Severn, Ottawa, St. Thomas, and Kitchener.

City	Problem Type	Report Time
Vancouver	Internet	9 hours ago
Kirkland	Wi-fi	11 hours ago
Brampton	Phone	13 hours ago
Toronto	Wi-fi	14 hours ago
Brampton	Internet	19 hours ago
East Ferris	Phone	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abraham George (@abrahamgeorge1) reported 6 minutes ago

  @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

• 
  Julian Medd (@JMedd19) reported 9 minutes ago

  **** @Rogers and @Bell cancelling my services and never coming back

• 
  Howard Bailey (@howardruns) reported 12 minutes ago

  @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

• 
  jim saul 🇨🇦🌽🐓 (@SflJim) reported 13 minutes ago

  @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

• 
  Rosemary K 🇨🇦 (@knarr_rosemary) reported 13 minutes ago

  @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

• 
  Pixel (@dizzylazypixel) reported 16 minutes ago

  @Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!

• 
  Vijay Sapps (@VJsapps) reported 16 minutes ago

  @Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !

• 
  Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported 18 minutes ago

  Want a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back

• 
  David Brennan (@DBrennanCYW) reported 19 minutes ago

  @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

• 
  YamiYukiSenpai (@YamiYukiSenpai) reported 20 minutes ago

  @Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?

• 
  Stunning Steve ⬆️ (@SteveDickerNL) reported 21 minutes ago

  Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

• 
  Amit Jaiswal (@AmitJai20) reported 26 minutes ago

  @Bell @Bell_Support Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred. Why can't store handle billing issues? Very frustrating.

• 
  Jax (@Puff23138399649) reported 28 minutes ago

  @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 35 minutes ago

  @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 35 minutes ago

  Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

• 
  L (@missesja33) reported 36 minutes ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

• 
  Bruno Corrêa (@bcorrea10) reported 38 minutes ago

  @Bell Just astoundingly horrible service.

• 
  Cheyne Lothering (@CheyneLothering) reported 41 minutes ago

  @Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???

• 
  Consumer Affairs (@ConsumerCSI) reported 43 minutes ago

  @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

• 
  GeekDosage98 (@MarquanV) reported 43 minutes ago

  @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

• 
  John L. (@lowe17RN) reported 44 minutes ago

  @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

• 
  Janet Jesty-Murphy (@janarama39) reported 45 minutes ago

  @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

• 
  Sir Meme (@SirMemee) reported 51 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported 51 minutes ago

  @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

• 
  dan (@dannydespa) reported 55 minutes ago

  @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

• 
  Cory Judson (@CoryJudson) reported 57 minutes ago

  I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

• 
  Pixel (@dizzylazypixel) reported 59 minutes ago

  @yourrightmedia1 @Bell_Support Good to know! What is going on with these Internet service outage these days? And we only have Rogers and Bell to choose from? It sucks!!

• 
  Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported 1 hour ago

  @theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.

• 
  Axel (@axelsimonise) reported 1 hour ago

  4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 1 hour ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.