Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (25%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Greater Sudbury, Toronto, Gatineau, Cambridge, Mississauga, Haliburton County, Barrie, Fredericton, Laval, Vernon, Montréal, Ottawa, Kincardine, Sydney, and Bouctouche.

City	Problem Type	Report Time
Greater Sudbury	Phone	59 minutes ago
Toronto	Phone	3 hours ago
Gatineau	Wi-fi	5 hours ago
Cambridge	Phone	15 hours ago
Mississauga	Internet	20 hours ago
Toronto	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@Paulondrumz) reported 5 minutes ago

  @Bell FIX YOUR DAMN APP

• 
  brenda johnstonhanna (@jbhannahurontel) reported 5 minutes ago

  @Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor

• 
  Folamyflower (@FolaMyFlower) reported 13 minutes ago

  @o_jibby @Bell They have the worst sales reps, I was scammed into their 2 years contract as well.

• 
  🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported 14 minutes ago

  Hey @Bell, your tech support is lacking.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 14 minutes ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  Infinitus Capital (@InfinitusCap) reported 15 minutes ago

  @Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 16 minutes ago

  For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 16 minutes ago

  @Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail

• 
  Brendan Fyke (@BlackHoleNorth) reported 16 minutes ago

  @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 16 minutes ago

  @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

• 
  Byron A. Martin (@byronamartin) reported 16 minutes ago

  @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 24 minutes ago

  @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 24 minutes ago

  @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

• 
  Steph (@Stephy_72) reported 28 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  Elijah (@Elijahforce) reported 28 minutes ago

  @Highteaspeaks @Bell Which network

• 
  lexisnexis (@babsy1234) reported 29 minutes ago

  @Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.

• 
  Ty Carruthers (@AmaraFarmServ) reported 30 minutes ago

  @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

• 
  SebRen (@SebArtDram) reported 34 minutes ago

  .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

• 
  Curt Corbett (@TheCWade) reported 34 minutes ago

  @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

• 
  lexisnexis (@babsy1234) reported 35 minutes ago

  @Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department

• 
  Hollie Pollard (@hollie__pollard) reported 38 minutes ago

  @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

• 
  7even® (@iam_7even) reported 39 minutes ago

  @Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.

• 
  Paul (@Zeps8314) reported 43 minutes ago

  I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

• 
  Fuddle Duddle (@noidlegovnomore) reported 51 minutes ago

  @Bell No. Just fix the problem. @BellMediaPR

• 
  Cory Judson (@CoryJudson) reported 52 minutes ago

  I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

• 
  Rocco Signorile (@imthedarkknight) reported 57 minutes ago

  @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

• 
  JustJo 🦋🇨🇦✌️ (@ne2swJo) reported 59 minutes ago

  @Bell I will contact Bell directly even though I do not expect the issue to be resolved after hours on the phone. As usual. Golden Horseshoe drivers beware. Drive within 2 hours of the US border, expect roaming charges. #BellSucks

• 
  Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported 1 hour ago

  @XVids_Daily @Highteaspeaks @Bell Which network did you port to?

• 
  The Last of us!! (@ocp_sumit) reported 1 hour ago

  @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 1 hour ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.