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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 17: Problems at Bell Canada

Bell Canada is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Chatham, Toronto, Saint-Antonin, Kitchener, Montréal, Ottawa, Halifax, Truro, Halifax County, Guelph, Cambridge, Markham, Dieppe, and Calgary.

CityProblem TypeReport Time
Mississauga Internet 22 minutes ago
Chatham Phone 10 hours ago
Toronto Phone 11 hours ago
Toronto Wi-fi 12 hours ago
Toronto Internet 12 hours ago
Saint-Antonin Phone 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • reprinted3D
    re:printed 3D (@reprinted3D) reported

    @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???

  • AlainGagnon1959
    @Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported

    @Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???

  • axelsimonise
    Axel (@axelsimonise) reported

    @VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started

  • AnujMiglani1
    Anuj Miglani (@AnujMiglani1) reported

    4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

  • greenbeee1
    green beee (@greenbeee1) reported

    Over a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • YamiYukiSenpai
    YamiYukiSenpai (@YamiYukiSenpai) reported

    @Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?

  • ocp_sumit
    The Last of us!! (@ocp_sumit) reported

    @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

  • innerchildca
    🇨🇦 PT chick (@innerchildca) reported

    @vandewallefarm @Bell_Support Rogers service in cities is getting worse too- not keeping up with demand and as big building go up lines of sight to cell towers obstructed without placing new cell sites

  • Coachgirl411
    #momof3 (@Coachgirl411) reported

    @Bell power back on in Westmount but wifi not working.

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • andrewhyk
    Cancel the parade (@andrewhyk) reported

    @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

  • bill_dub
    Bill Wellman (@bill_dub) reported

    @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

  • Bell
    Bell (@Bell) reported

    @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

  • BradKrassi87390
    Brad Krassilowsky (@BradKrassi87390) reported

    @vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • pye_jimmy
    Jimmy-Pye-Guy (@pye_jimmy) reported

    @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

  • axelsimonise
    Axel (@axelsimonise) reported

    @Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl

  • musings_paul
    Paul Rose (@musings_paul) reported

    @Bell Total outage in Etobicoke central just before game time !! Fix now

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • RichFriars
    R I C H (@RichFriars) reported

    Trying to get @Bell to service my area but they don’t seem to be interested.

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • CheyneLothering
    Cheyne Lothering (@CheyneLothering) reported

    @Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE