Bell Canada service status: outage reports and connection issues
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If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, Cambridge, Toronto, Halifax County, St. John's, Norman Wells, Mississauga, Ajax, London, Toronto county, Fredericton, Amherst, Belleville, Regina, and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg
|
Internet | 5 hours ago |
|
Cambridge
|
Phone | 8 hours ago |
|
Toronto
|
Phone | 9 hours ago |
|
Halifax County
|
Phone | 11 hours ago |
|
Toronto
|
Wi-fi | 1 day ago |
|
St. John's
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Austin Darbyshire (@ProducerDarby) reported@TSN_Sports @Bell this is absolute bullshit putting nascar behind a paywall. how ******** is the older demo going to figure out how to put the race on. Just kill the sport in Canada.
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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CRM🇨🇦 (@CRMxox) reported@Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....
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hockey 272222 (@ravenssfan22) reported@Bell I need the complaint to reach the home network. They’re spamming the same episodes. We need Canadian shows. It’s nothing but repeats.
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Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported@Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.
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Sally (@sadforcanadians) reported@Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful
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Robert Watson (@RobertW96576248) reported@JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.
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ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported@K38Tweets @Reil76 @Bell This is all the fault of Compaq and HP who started ****** IT support and passed it off like a flu to other tech companies.
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Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
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Natasha Patrick (@Nattypatty33) reported@Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!
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April (@aprilsets) reported@Bell_Support is there an outage in Stoney creek, Ontario?
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ehdrifter (@ehdrifter) reported@mmabrey1 Both @Rogers and @Bell are absolute dog ****. Sorry
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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mynameisray (@mynameisray) reported@Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.
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dublinmary☘️🍁 (@ConwayCleo) reported@Bell : despite my best efforts, I am not receiving Sympatico emails from my Condo Property Manager. I am on the *** and it is crucial I receive docs/info. This is a new prob ~ past three weeks. I have dealt w/Bell Help to no success. Also ChatGPT and Geek Squad. What gives?
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Terry (@TerryVoice22) reported@Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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Papasmerf (@papasmerf68) reported@Bell everyone don’t bother calling bells 800 number for any kind of technical help unless you have great service and here in Canada we don’t have that. But if you do be ready to lose some brain cells cause they just don’t understand what we are talking about.
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ScottInTheOtt (@ScottSoBad13) reported@merry123459 Unfortunately @Bell is just as bad, if not worse
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Mags (@Mags00021130) reported@Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?
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Dominic ferris (@Gristmill2002) reported@Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold
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A 19 Year Old On Twit (@YearOldOnTwit) reported@zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.
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Bell (@Bell) reported@SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.
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Claudette Gabbs (@ClaudetteGabbs) reported@Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.
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Bell (@Bell) reported@Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.
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The_aRgh (@The_Arghhhh) reported@Bell worst app on the face of the ****** earth. Where is my bill? Can’t find the download pdf anywhere.
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DWN613 (@DWN613) reported@Bell been on hold for an hour simply trying to book a technician appointment from a letter BELL sent me in order to replace aging copper network with 100% fibre How in the world does it take this long?
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johnnydollar86 (@johnnydollar86) reported@shoegirl68 @Reil76 @Bell Do you have teksavvy in your area?, I switch from bell to them and never had any issues
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Anik Dattani (@DattaniAnik) reported@Bell_Support Tried activating the $15 BYOD Smartwatch Standalone plan as a new customer. Website says it’s allowed, but phone support & stores keep passing me back & forth because your system forces a smartphone IMEI. Left on hold for over an hour. Please DM to fix this.