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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 5: Problems at Bell Canada

Bell Canada is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 26% Phone (26%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Vaughan, St. Catharines, Ottawa, Surrey, Cambridge, Nepean, Montréal, Kitchener, Longueuil, Owen Sound, Summerside, Grande Prairie, Toronto county, and Mississauga.

CityProblem TypeReport Time
Toronto Internet 27 minutes ago
Vaughan Internet 19 hours ago
St. Catharines E-mail 19 hours ago
Ottawa Total Blackout 21 hours ago
Surrey Phone 22 hours ago
Ottawa Internet 24 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • DWN613
    DWN613 (@DWN613) reported

    @Bell been on hold for an hour simply trying to book a technician appointment from a letter BELL sent me in order to replace aging copper network with 100% fibre How in the world does it take this long?

  • shortstuffpb
    Krista Jensen 🇨🇦 (@shortstuffpb) reported

    @Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @Bell_Support @Bell_Aliant Are you having issues in the sackville/Beaverbank area? Our wifi is continually dropping and terribly slow!!!

  • SeeMeInHindsite
    Nobodys Son (@SeeMeInHindsite) reported

    @Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars

  • CassidyV6
    Cassidy Vermeeren (@CassidyV6) reported

    @Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.

  • 77ai22
    Laura Flipper (@77ai22) reported

    @harbourtechx @Bell_Support Have you been able to login yet? I can't.

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

  • bigpinuslinus
    theo (@bigpinuslinus) reported

    @Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens

  • harbourtechx
    Harbourfront Technologies (@harbourtechx) reported

    @Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?

  • kojam2022
    NS (@kojam2022) reported

    @Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡

  • MarZimmAnn
    Northern Girl 🇨🇦 (@MarZimmAnn) reported

    @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

  • DemorestKe48215
    Kelly Demorest (@DemorestKe48215) reported

    @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

  • mynameisray
    mynameisray (@mynameisray) reported

    @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov

  • SamAttinelt3uf
    Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported

    @Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.

  • Tanner_Thomas95
    Tanner Thomas (@Tanner_Thomas95) reported

    @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

  • IbbiKb
    IbbiKB (@IbbiKb) reported

    If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

  • infamousadam13
    ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported

    @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

  • Skip70969016
    Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported

    @Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

  • Kevin_D_Lyons
    I AM SPARTACUS (@Kevin_D_Lyons) reported

    @Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.

  • arodburden
    andy h (@arodburden) reported

    @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

  • __nadia25
    Nadia🇬🇩 (@__nadia25) reported

    @Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell @Bell_Support Any resolution yet?

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • ecstatic_gamer
    EcstaticGamer (@ecstatic_gamer) reported

    @Bell_Support Does it usually take this long to DM a solution to a simple request?

  • YearOldOnTwit
    A 19 Year Old On Twit (@YearOldOnTwit) reported

    @zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.

  • TVWShepherd
    Tish (@TVWShepherd) reported

    @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception