Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, Ottawa, Brossard, Kirkland, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 14 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Toronto
|
Internet | 24 hours ago |
|
Toronto county
|
Internet | 1 day ago |
|
Winnipeg
|
Internet | 1 day ago |
|
Bells Corners
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Bobby Fun (@RRohampton) reported@broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.
-
Princess of Whales (@Debdicker) reported@Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur
-
306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
-
Andre (@AndreInUk) reported@Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?
-
Carolyn Stanzel (@cstanzel2) reported@Bell Good Lord!! I have had a landline at my cottage for years. Last 10 years I have to call at beginning of season because of loud hum on line. I had tech out yesterday. Phone worked for 1 F’ing day!!! Today loud hum. I pay $57+/month for a phone I can’t use! Time to cancel!
-
YamiYukiSenpai (@YamiYukiSenpai) reportedIs there an issue with Bell network on L4H area? @Bell_Support
-
kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
-
Howllr 🇨🇦🍁 (@howllr) reported@DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.
-
Mark Laventure (@marklaventure) reportedHey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.
-
ildi (@illin33) reportedHey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!
-
Leslie Ball 🐶 (@LeslieBall29) reported@Bell_Support Twice. We reboot 5 times or so a week to keep things running smoothly (ridiculous). This service is causing us major issues.
-
Toronto Guy (@doubledouble416) reported@Bell_Support Hello... How do I get a hold of sales/customer service by email? Got sent a quote (talked to them over the phone) but it's an incomplete quote
-
Darling Terrace Publishing (@DarlingTerrace) reported@bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.
-
Lois Roper (@LoisKRoper) reportedIt is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers
-
AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
-
Bell (@Bell) reported@RTLVCoach We're sorry to know about the ongoing issues with your service. Please follow @bell_support and send us a DM so we could get your account details.
-
kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
-
🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again
-
Cristina Gallo (@galloconsultant) reported@Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?
-
Claudette Gabbs (@ClaudetteGabbs) reported@Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.
-
Typhlosion3000 (@Typhlosion3000) reportedTl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.
-
CDN_Karma (@cdn_karma) reported@z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.
-
dang (@nosoupfoyou) reported@Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace
-
Raymond Berry (@whodat54321d) reported@Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.
-
CRM🇨🇦 (@CRMxox) reported@Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....
-
Northern Girl 🇨🇦 (@MarZimmAnn) reported@Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal
-
🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!
-
Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
-
Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
-
Vanessa 🇨🇦🏊🏻♀️🚴🏃♀️ (@VanMeik211) reported@Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!