Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (15%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, North York, Edmonton, St. John's, Fredericton, Montréal, Bradford West Gwillimbury, Barrie, Sydney Mines, Mississauga, York, Toronto county, Windsor, Saint-Eustache, and Happy Valley-Goose Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 58 minutes ago |
|
North York
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 12 hours ago |
|
Edmonton
|
Internet | 12 hours ago |
|
St. John's
|
Wi-fi | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jordy Gold (@JordyGold) reported@Bell @Bell_Support I'm furious. You ripped us off for yrs. Service much slower than promised. Internet stopped working. Netflix stopped working. TV stopped working. Competition offered us a massive permanent discount. Bell's response: save $15/month & hung up on me. What a joke
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Vaid, Abhishek (@vaidabhishek) reported@nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.
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joe blow (@Caperfamily) reported@Bell has the worst customer service in creation. Beware!
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JRPatterson☘️ (@JPintheLDOT) reported@Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?
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Dennis Gouin (@nippydmg) reported@Bell @Bell_Support has the worst customer service !
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Adam Pfeffer (@AdamJPfeffer) reported@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
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Route 17 To SkyCountry (@Mars_Robot) reported@WWELadyRefJess @Bell @CBCHamilton I say get the IPTV insiders with darknet out of #WNBA TV deals or unless getting froggy, unfortunately, many will not be able to support that club because of their connection to television pensions.
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Jenifer Lanes (@LovesCheese1) reported@Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.
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•DREA• (@andreabokchoy) reported@Bell_Support is there a wifi outage?
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Miss Peepers (@miss_peepers) reportedCan anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
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Varun (@varun42036) reportedHi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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Leo (@Leo71106092) reported@Bell I’m pretty sure you already know this is an issue - apparently it’s a pretty big issue that doesn’t seem to a sense of urgency attached to it. So make a couple inquiries into the damaged bell cable impacting home phone service in West Burlington/Aldershot - with Hamilton numbers
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Brannagh x (@BrannaghX) reportedin the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care
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Steven (@Farrightburner) reported@Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Steph (@Stephy_72) reported@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
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Chris Aglah (@chris_aglah) reported@Bell Never going back to @Bell. They tell you one thing and when you join, they start charging you whatever they want and most of the customer service people do not listen.
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urvish savani (@ur20_savani) reported@BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.
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Herrichtig78 (@Mike43781977) reported@nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet
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Maria Mim Maryjane (@MaryjaneMim) reported@Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.
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Michael Mason (@OpinionatedLad) reported@OttawaValleyBNN Please look into what will be 10 day @Bell @Bell_Support land line and internet outage in #BeckwithTownship in and around #Franktown. It went out Wednesday at 4:30pm and now we're told it'll be out until late May 1st! Those with no cell have no access to 911!
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Cameron Smears (@camsmears) reported@Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?
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Adam Pfeffer (@AdamJPfeffer) reported@burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work
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Elaine Belcher (@ElaineBelcher4) reported@Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?
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KyFlo (@flop78) reportedwtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!
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stillaleafsfan (@DennieV43) reported@Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you
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Possible Canadian (@possiblecanadia) reportedSo because of @Bell I'm gonna have to pay for another month of a bank account I'm supposed to close + overdraft fees because I don't have $105 in my bank account right now, since, y'know, I just got LAID OFF. The guy I talked to on the phone was an ******* too.
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future