Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, Ottawa, Brossard, Kirkland, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
9 hours ago | |
|
Toronto
|
Wi-fi | 1 day ago |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
Internet | 2 days ago |
|
Toronto county
|
Internet | 2 days ago |
|
Winnipeg
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Bell (@Bell) reported@Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.
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Nemmii (@Yaboynemipt2) reported@Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.
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ScottInTheOtt (@ScottSoBad13) reported@merry123459 Unfortunately @Bell is just as bad, if not worse
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Carolyn Stanzel (@cstanzel2) reported@Bell Good Lord!! I have had a landline at my cottage for years. Last 10 years I have to call at beginning of season because of loud hum on line. I had tech out yesterday. Phone worked for 1 F’ing day!!! Today loud hum. I pay $57+/month for a phone I can’t use! Time to cancel!
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported@Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”
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RTLVocalCoach (@RTLVCoach) reportedI still have no service and got no help from @Bell i will not be paying for service I never received!
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dang (@nosoupfoyou) reported@Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace
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CDN_Karma (@cdn_karma) reported@CTVNews Since your pretending your elbows are up? I notice you missed a huge Elbows Down announcement by your parent company @bell Why did you not cover your company outsourcing tons of Jobs from Peterborough Ontario and other small towns to Morrocco? How Bizzare you didn't cover your own companies news about how having Elbows Down and not supporting Canada is Okay again...
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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The Hoof Trimmer🇨🇦 (@CousineauAlbert) reportedKelly, your posts don't go through because of where you live. Anytime I travel to SW Ontario I have trouble posting. Some areas are worse than others. Ma @Bell should be ashamed.
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andy h (@arodburden) reported@Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers
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Truenorth (@studentforall) reported@Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.
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Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
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🇨🇦Wayne🇨🇦 (@Reil76) reportedHey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!
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Harbourfront Technologies (@harbourtechx) reported@Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?
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Papasmerf (@papasmerf68) reported@Bell Na don’t need to lose anymore time talking about what’s wrong. Maybe you guys should fix all your problems and start fixing all those tickets you guys are getting.
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Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian
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Nadia🇬🇩 (@__nadia25) reported@Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!
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Terry (@TerryVoice22) reported@Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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The Truth (@the_truth1234) reported@MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell
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CRM🇨🇦 (@CRMxox) reported@Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....
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Nobodys Son (@SeeMeInHindsite) reported@Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars
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Krista Jensen 🇨🇦 (@shortstuffpb) reported@Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.
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Bell (@Bell) reported@SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.
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Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
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Jon Stone (@Stoney_13) reported@harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.