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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Kirkland, Brampton, Toronto, East Ferris, Halifax, Charlottetown, Moncton, Montréal, St. John's, Mississauga, Severn, Ottawa, St. Thomas, and Kitchener.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Kirkland Wi-fi 4 hours ago
Brampton Phone 7 hours ago
Toronto Wi-fi 7 hours ago
Brampton Internet 13 hours ago
East Ferris Phone 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • kvndws
    kvn (@kvndws) reported

    @TorontoFC @Bell If we drop points, cancel this and next season

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

  • minaaahz
    Mina | FREE 🇵🇸 TIL ITS BACKWARDS MF | (@minaaahz) reported

    @Bell_Support haven't had internet at my house for over 2 hours now. Is there another outage today?

  • gingeridoronald
    Ginge (@gingeridoronald) reported

    @Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @bell what are you offering for compensation for a month of no service?

  • D0wnt0wnBrown
    Denny Brown (@D0wnt0wnBrown) reported

    @Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”

  • Robot_tells_me
    Adam (@Robot_tells_me) reported

    @Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @CRTCeng Bell was supposed to be at this particular address on 3rd July. After waiting & being let down twice eventually put cable in on 17th but didn’t bring any more equipment. Promised to be out today to complete job for tv and internet. Haven’t turned up. @Bell @Bell_Support

  • AACEIMSAC
    AACEI MSAC (@AACEIMSAC) reported

    Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

  • TheK387
    K387 (@TheK387) reported

    @Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.

  • CoryJudson
    Cory Judson (@CoryJudson) reported

    I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

  • simran_jo
    Simsss (@simran_jo) reported

    @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • strlng72
    MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported

    @Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

  • Violet_71
    Linda (@Violet_71) reported

    Hey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail

  • KempM88
    Matt K (@KempM88) reported

    @vandewallefarm @Bell_Support Bell ******* sucks

  • stonxdagoat
    MR STONX (@stonxdagoat) reported

    Yo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.

  • Unacceptable222
    Unacceptabledaudelin (@Unacceptable222) reported

    @Bell Wow, easier to get your attention via X than it is to CALL YOUR NUMBER!!! Bad publicity sucks I guess!

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • Bell
    Bell (@Bell) reported

    @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

  • VJsapps
    Vijay Sapps (@VJsapps) reported

    @Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !

  • nero648
    Nero (@nero648) reported

    @Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.

  • reprinted3D
    re:printed 3D (@reprinted3D) reported

    @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.