Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (53%)
• Phone (23%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Lethbridge, Burlington, Boucherville, Pickering, Faraday, Toronto, Cambridge, Regional District of Central Okanagan, Montréal, Moncton, Nanticoke, London, Milton, Guelph, and Winnipeg.

City	Problem Type	Report Time
Lethbridge	Phone	23 minutes ago
Burlington	TV	4 hours ago
Boucherville	Internet	7 hours ago
Pickering	Phone	11 hours ago
Faraday	E-mail	1 day ago
Toronto	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cancel the parade (@andrewhyk) reported 3 minutes ago

  @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

• 
  Always Freija. (@vanderhague) reported 5 minutes ago

  @Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 6 minutes ago

  Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

• 
  Paul (@Paulondrumz) reported 7 minutes ago

  @Bell FIX YOUR DAMN APP

• 
  Hightea🍁 (@Highteaspeaks) reported 7 minutes ago

  @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

• 
  Jamiu Alao (@jwhizzo_) reported 10 minutes ago

  @Highteaspeaks @Bell Get No Name sim card at Real Canadian super store, NoFrills or any Loblaws store. It is like $5. Activate the sim card by migrating your existing number to it. You can call the customer to help you to do that. Downloaded PcMobile app. Choose the data plan you want.

• 
  Helen Forbes (@forhpm) reported 12 minutes ago

  @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng

• 
  Hollie Pollard (@hollie__pollard) reported 12 minutes ago

  @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

• 
  Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported 13 minutes ago

  @Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?

• 
  brenda johnstonhanna (@jbhannahurontel) reported 14 minutes ago

  @Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor

• 
  Olori Savage (@Big_preety) reported 17 minutes ago

  @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

• 
  Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported 20 minutes ago

  @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

• 
  Jordy Gold (@JordyGold) reported 22 minutes ago

  @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

• 
  mom🍉 (@jaymegzzz) reported 24 minutes ago

  Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

• 
  Ernie (@ErnieFemiOwen) reported 24 minutes ago

  @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

• 
  ISIKO ISAAC (@isaac_isiko) reported 28 minutes ago

  @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 30 minutes ago

  I’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!

• 
  Steven Strandberg (@TheCanNobody) reported 30 minutes ago

  @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

• 
  Ayodeji Prime (@Djaymania) reported 35 minutes ago

  @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

• 
  🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported 35 minutes ago

  Hey @Bell, your tech support is lacking.

• 
  Denise Gomes (@sweety82) reported 37 minutes ago

  @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

• 
  Tina (@ProphecyQueen) reported 39 minutes ago

  @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

• 
  MAURI AROCHA (@mau_arocha) reported 42 minutes ago

  @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

• 
  Godson (@NotJustOs) reported 45 minutes ago

  @Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.

• 
  🇨🇦leon (@eyexcel) reported 52 minutes ago

  @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

• 
  Dan Harris (@danharriscan) reported 52 minutes ago

  @CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.

• 
  Demeter (@Lexikonin) reported 57 minutes ago

  Called @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?

• 
  Mat Drouin (@matdrewin) reported 1 hour ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Yessevel Rodriguez (@Yessie1914) reported 1 hour ago

  @Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd

• 
  Linda Gadoury (@lgadoury) reported 1 hour ago

  @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??