Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 2: Problems at Bell Canada
Bell Canada is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (21%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Brandon, Montréal, Oshawa, Toronto, Ottawa, Mississauga, Russell, Moncton, Calgary, Halifax, Winnipeg, Cambridge, Surrey, Fredericton, and Peel.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 23 minutes ago |
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TV | 2 hours ago |
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Phone | 3 hours ago |
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Total Blackout | 5 hours ago |
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Phone | 8 hours ago |
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Phone | 9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support
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Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
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paul (@PaulG0622) reported@nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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Vaid, Abhishek (@vaidabhishek) reported@nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.
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Ian Leis (@IanLeis111161) reported@Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.
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Jenifer Lanes (@LovesCheese1) reported@Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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Scott Tod (@ChiefTod) reported@Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.
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Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported@Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?
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Leo (@Leo71106092) reported@Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
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Skeptic333 (@sceptic333) reported@Danvir47 @WokeWhisperer @Bell Not triggered and I'm not talking about myself but how Bell has worked to tear families and communities apart that causes real harm. I can't tell if your a troll or just slow to comprehend.
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MiracleofMilk (@MiracleofMilk) reported@Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced
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Habs GHG ✨ (@HabsGHG) reportedMy effing tv connection @Bell keeps conking out. WTF.
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Herrichtig78 (@Mike43781977) reported@nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet
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Cryptofanatic420 (@Liam14903953) reported@Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.
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*Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported@nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.
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Spexon Toronto (@spexontoronto) reportedHi @Bell_Support is internet/wifi going to restored and if so when to 75/95 Havenbrook and 5 Parkway Forest Drive, Toronto. All these buildings are highly populated and it's not good leaving service out this long as other services TV/fibe phone are out also! Update pls!
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Leo (@Leo71106092) reported@Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Fadnama (@MsFadnama) reported@Bolduc29 @nath_beauregard @Bell Which network does Fizz use?
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lexisnexis (@babsy1234) reported@Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department
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Brad Canada🥷 🇨🇦 (@BradCAD79) reported@Bell_Support Giga Hub 2.0 with Firmware version: 2.14.1 has a major flaw with the DMZ Advanced mode. The Internet drops every few hours, requiring toggling the DMZ mode on and off. So annoying and unacceptable in 2026. When is the fix coming?
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Tony Smyth 🇨🇦 (@LateNightCam) reported@TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.
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RyanCartier (@RyanCartiers) reported@Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?
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Jenifer Lanes (@LovesCheese1) reportedHow does one download a show when there are several recordings now @Bell? You can only play or delete the series. It is still the worst app, now just made more cumbersome.
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⛅️Skii🌩️ (@xskyylinex) reported@possiblecanadia @Bell They’ve been horrible, this past month I’ve had a technician over 3 times and I was without internet for a full 24 hours yesterday I went insane but not as bad as my mom did with no wifi
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Mark Thorpe (@StarThorpe68) reported@Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!