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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: North York, Toronto, Edmonton, St. John's, Fredericton, Montréal, Bradford West Gwillimbury, Barrie, Sydney Mines, Mississauga, York, Toronto county, Windsor, Saint-Eustache, and Happy Valley-Goose Bay.

CityProblem TypeReport Time
North York Internet 4 hours ago
Toronto Internet 4 hours ago
Toronto Internet 6 hours ago
Edmonton Internet 6 hours ago
St. John's Wi-fi 6 hours ago
Toronto Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • blaing99
    Brent Laing (@blaing99) reported

    I’m not a screenwriter, but I gotta think you could make a killer comedy out of the @Bell customer service experience. The live calls and behind the scenes possibilities are endless. And the jokes basically write themselves. It’s just such a wild experience start to finish🤯

  • fudifudibambam
    Chad Dylan Cooper 🇹🇷 (@fudifudibambam) reported

    @Bell_Support Its been a say no internet at Withrow Ave. Is it part of the issue you're trying to fix?

  • Asunalovesrin
    Asuna (@Asunalovesrin) reported

    @TorontoKOI @JoeDeceives @Bell Brother he’s never won anything wtf this guys got less wins than Havok

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • meidasrosie
    Meidas rosie (@meidasrosie) reported

    @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • BrannaghX
    Brannagh x (@BrannaghX) reported

    in the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care

  • EddieCoady
    xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported

    @weathernetwork The weather network is much better on @Rogers than @Bell

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    How does one download a show when there are several recordings now @Bell? You can only play or delete the series. It is still the worst app, now just made more cumbersome.

  • varun42036
    Varun (@varun42036) reported

    Hi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.

  • bta1976
    bta (@bta1976) reported

    @Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • timberjack123
    Mar (@timberjack123) reported

    @nath_beauregard @Bell exact same **** happened to me

  • Farrightburner
    Steven (@Farrightburner) reported

    @Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • melissa_flick
    m (@melissa_flick) reported

    @nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.

  • vaidabhishek
    Vaid, Abhishek (@vaidabhishek) reported

    @nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?

  • ParmveerSingh45
    P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported

    @Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work

  • sheikkkkkkkkk
    kays!!! she/her🏳️‍⚧️ (@sheikkkkkkkkk) reported

    @Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back

  • andreabokchoy
    •DREA• (@andreabokchoy) reported

    @Bell_Support is there a wifi outage?

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    Week 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • crusher1360
    crusher1360 (@crusher1360) reported

    @nath_beauregard @Bell I cancelled Bell a year ago. They give you a good 2 year deal and then screw you when its time to renew. After i cancelled they then want to give you a deal. Screw Bell. Never again