Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (21%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Cape Breton Regional Municipality, New Glasgow, Toronto, Mattawa, Cobourg, Toronto county, Salisbury, Montréal, Gatineau, Cambridge, Mississauga, Welland, St. John's, Moncton, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Cape Breton Regional Municipality
|
Internet | 4 hours ago |
|
New Glasgow
|
Internet | 5 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Mattawa
|
Phone | 7 hours ago |
|
Cobourg
|
Phone | 8 hours ago |
|
Toronto county
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Varun (@varun42036) reportedHi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.
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Defi Hellcat (@DirkDig999) reported@WokeWhisperer @Bell Cancel your Bell subscriptions now.
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Kathy 🇨🇦🏳️🌈🍁 (@scarletkate) reported@nath_beauregard @Bell You'll still get mail for years after - they never relent.
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Leo (@Leo71106092) reported@Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews
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nothing but volcanic vipers (@MooCowRawrz) reportedGlad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You
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bta (@bta1976) reported@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
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Jaspreet Dhillon (@Jaspreet_D) reported@Bell_Support Your response has grammatical errors. Is this typical of your organization?
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Lino Palmieri (@linop67) reported@nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Please help!!!
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The Sensational Truth (@SensArmy4Ever) reported@clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!
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Adam Pfeffer (@AdamJPfeffer) reported@redman_mather @Bell_Support @SpaceX There’s really no way around it anymore I think. Took this unit to the maritimes and have 0 dropped service even in the most remote area of NB
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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zen (@heyitszenn_) reportedFortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before
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Carty (@stevecarty) reported@Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice
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VamosRafa (@VamosRaFAN) reported@Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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Miss Peepers (@miss_peepers) reported@Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻
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Fred Pinner 🏴☠️ (@ABean858) reported@nath_beauregard @Bell It's a pain in the ***, but every few years I cancel Rogers and sign up with Bell, just to get Rogers to call me back with the better deal. Sometime I have to go back and forth 2-3 times until they won't go lower.
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Stan Walker (@stanwalkercci) reported@blaing99 @Bell Spoke with a tech guy today who wants to build a support company addressing this very problem. Biggest complaint in Telecom - support and billing
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philippe gauthier (@gauthier1100) reported@ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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Lola - (@mom22lappys) reported@Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back
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Lee Redpath (@redman_mather) reported@AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !
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Jenifer Lanes (@LovesCheese1) reportedHow does one download a show when there are several recordings now @Bell? You can only play or delete the series. It is still the worst app, now just made more cumbersome.
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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Abin (@abindaspk) reported@Bell we have been having Internet issues for several hours now, talked to two different executives and did not get the help needed.
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✨ (@euphxriiaau_) reported@Bell_Support I came across something that looked like a broken bell box. Can I send it to you in the DM for you to take a look at?
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Gaurav Shindé (@sailorshinde) reported@Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!
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Nuno Aguiar 🏳️🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reportedLanded in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell
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ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back