Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (11%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Windsor, Toronto, London, Ottawa, Milton, Montréal, Mississauga, Chatham, Saint-Antonin, Kitchener, Halifax, Truro, Halifax County, Guelph, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor
|
Phone | 3 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
London
|
Phone | 7 hours ago |
|
Ottawa
|
Internet | 10 hours ago |
|
Milton
|
Wi-fi | 11 hours ago |
|
Montréal
|
18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Elizabeth J Duncan (@ElizabethDuncan) reported@cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.
-
Trevor Cox (@Trevordovsky) reported@Bell here we are again. Your customer support STILL sucks. You still owe me money.
-
jim saul 🇨🇦🌽🐓 (@SflJim) reported@vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.
-
Desirée Bishop (@desireedante1) reported@Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...
-
CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported@ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.
-
Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
-
Bruno Corrêa (@bcorrea10) reported@Bell Just astoundingly horrible service.
-
green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
-
Pavel Rodionov (@rodionovp) reported@Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡
-
Phathandomar (@phathandomar) reported@minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time
-
Kevin MacKenzie (@kevthegrad) reported@Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!
-
Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
-
Steph RO (@bronwyn121212) reported@Bell Hello, the wifi is poor.
-
🇵🇸 (@fcknboogeyman) reported@JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.
-
Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
-
🇨🇦 PT chick (@innerchildca) reported@vandewallefarm @Bell_Support Rogers service in cities is getting worse too- not keeping up with demand and as big building go up lines of sight to cell towers obstructed without placing new cell sites
-
David Vandewalle (@vandewallefarm) reported@Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.
-
Janet Jesty-Murphy (@janarama39) reported@Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??
-
J Jonah (@FathersForSons1) reported@Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training
-
🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
-
Dowin Jiwa Shiboo (@jiwashiboo) reported@Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService
-
Cancel the parade (@andrewhyk) reported@Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.
-
Rob Newman (@rob_newman) reported@tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.
-
L (@missesja33) reported@Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.
-
Big Guy B (@BigGuyB84) reported@MelissaLantsman @Bell what is this trash? Get your **** together
-
re:printed 3D (@reprinted3D) reported@3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.
-
Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
-
Gavin Pell (@gbpell) reportedI can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.
-
𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported@Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.
-
RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF