Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (4%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Edmonton, Vancouver, Ottawa, Mississauga, Guelph, Toronto, Montréal, Moncton, St. Catharines, Winnipeg, Halifax, Bells Corners, Nepean, Fort Frances, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 31 minutes ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Ottawa
|
Phone | 4 hours ago |
|
Mississauga
|
Internet | 19 hours ago |
|
Guelph
|
Internet | 19 hours ago |
|
Toronto
|
Internet | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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x-Cole (@colew2626) reported@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Carty (@stevecarty) reported@Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice
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Lola - (@mom22lappys) reported@Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.
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Lee Redpath (@redman_mather) reported@AdamJPfeffer @Bell_Support @SpaceX The dealership I work at bought starlink for all our service trucks. Game changer for calling and using internet . Enjoy
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Pratik (@PiratePratik) reported@Bell you charge for your crappy service without ensuring my Internet
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
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m (@melissa_flick) reported@nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27
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crusher1360 (@crusher1360) reported@nath_beauregard @Bell I cancelled Bell a year ago. They give you a good 2 year deal and then screw you when its time to renew. After i cancelled they then want to give you a deal. Screw Bell. Never again
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RJT Sharma (@RJTSharma8) reported@Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.
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Art Pultz (@ArtPultz) reported@_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please???
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Chris FC (@ChRiS86F) reported@Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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Michael Mason (@OpinionatedLad) reported@ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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Adam Pfeffer (@AdamJPfeffer) reported@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
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Tony Comtoni (@TComtoni13108) reported@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
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Nikki Angulo (@NikkiA12) reported@Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!
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RJT Sharma (@RJTSharma8) reported@Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.
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Elaine Belcher (@ElaineBelcher4) reported@Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?
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Lola - (@mom22lappys) reported@Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back
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Mike Drake (@MikeD340706) reported@Bell first try running your business properly and not with crappy customer service? I gave you a second chance after your mess up 10 years ago and you left off where that started. Waited on appt that the tech no showed and didn't call, and your AI , virtual asst is brutal waste time
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Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reportedWhat's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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stillaleafsfan (@DennieV43) reported@Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you
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The Fifth Quarter (@TFQuarter) reportedHey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!