Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (10%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: St. John's, Peel, McDougall, Toronto, Vancouver, Kirkland, Brampton, East Ferris, Halifax, Charlottetown, Moncton, Montréal, Mississauga, Severn, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Phone | 1 hour ago |
|
Peel
|
Internet | 12 hours ago |
|
McDougall
|
Internet | 17 hours ago |
|
Toronto
|
Phone | 17 hours ago |
|
Toronto
|
18 hours ago | |
|
Vancouver
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Axel (@axelsimonise) reported4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported@CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reportedNot often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.
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Janet Jesty-Murphy (@janarama39) reported@Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??
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Cheyne Lothering (@CheyneLothering) reported@Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???
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Barb Richard (@brichard2014) reported@TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Douglas Mark (@DouglasJMark) reportedCalled Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.
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Pixel (@dizzylazypixel) reported@Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!
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Alexo (@Verove242) reported@Bell_Support I tried but we still have the same issue why?
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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Cindy Hung (@CindyHung9) reported@Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?
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Harm Kelly (@KellyCreekDairy) reported@SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.
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Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported@MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reportedI don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks
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jamieks (@jamiekseymour) reported@Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!
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RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF
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#momof3 (@Coachgirl411) reported@Bell power back on in Westmount but wifi not working.
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R I C H (@RichFriars) reportedTrying to get @Bell to service my area but they don’t seem to be interested.
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KNLCBD (@KNLCBD) reportedIn Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.
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@Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported@Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!
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green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.
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Trevor Cox (@Trevordovsky) reported@Bell here we are again. Your customer support STILL sucks. You still owe me money.
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Mike Gaudet (@Amok1441) reportedWhat the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community
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CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported@ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.
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James MacDonald (@jimmymac6685) reported@Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡
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🇨🇦Matt Dungey🇨🇦 (@MattDungey) reported@Rogers and @Bell do not give a **** about their customers. This is why the CBC is so important in this country. So again , **** you @Rogers
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Serwan🚀 (@serwansb) reported@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.