Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (18%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Greater Sudbury, North Bay, Havelock, Ottawa, Toronto, Mississauga, Brampton, Whitby, Montréal, Thetford-Mines, Lower Sackville, Brockville, Fredericton, Dartmouth and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Greater Sudbury |
Phone | |
| North Bay |
TV | |
| Greater Sudbury |
Phone | |
| Havelock |
TV | |
| Ottawa |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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NickEl ✊🏳️🌈
(@NickEl82710606) reported
@Bell_Support Thanks. 7 calls. Got the total runaround each time. There's a problem, there's no problem, it's your phone, it's your SIM, 100's of people have the same problem, oh, imnonly seeing 2 tickets in the last 2 weeks. Not trustworthy. @SamsungCanada looking like it's a software issue.
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Lesley Pavan
(@lesley_pavan) reported
from
Mississauga, Ontario
@Bell can you please update your network outage page. It’s been over 15 hrs with your network equipment problem. The information says it was to be fixed by now. My online inquiry landed me to a site that wanted to charge me to answer the question.
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Realfish
(@realfish989) reported
@Bell_Support Ottawa (Alta Vista) here — No internet or TV since last night and your outage website isn’t being updated????
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NickEl ✊🏳️🌈
(@NickEl82710606) reported
@Bell_Support when will the issue be resolved with the Ottawa tower. Been going on for weeks now. Tech LVL 1 says no timeline for a fix - won't comment on cause. @CRTCeng @CCTS_CPRST Emergency calls only, issues with texting and severely throttled data speeds...no access to 5G
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StanleeS
(@stanleesheng) reported
@Bell_Support Is LTE 5g also down? Any ETA?
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Yaro Avila Montenegro
(@yavmontenegro) reported
@BergsmaBonita This is why you get your phone on a different network to communicate on the internet. My question is: How TF is no one talking about the Bell outages RN? It's literally been almost a day! @Bell_Support
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Dion Nelson
(@nelson_dion) reported
@Rogers might have the worst ******* internet in all of Canada. Charge you 2× as much as any other company and cant stay connected for ****, lagging all the time. Never have any support that helps. Just a garbage company @Bell gonna be getting my service moving forward
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Carmelo Leggiero
(@CarmeloLeggiero) reported
Being left without internet from @Bell Canada for 2 weeks ! Worst service I’ve ever had in my life. People rely on internet for work.
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Oomby
(@Oombyy) reported
@VirginPlusCare At least they probably didn't have the @Bell_Support tech show up and say a previous tech "cleaned up the panel" which resulted in us being disconnected...and since it's now full, he can't fix it until he talks to central on Monday at the earliest...😭😭😭
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NickEl ✊🏳️🌈
(@NickEl82710606) reported
@Bell_Support Thanks. 7 calls. Got the total runaround each time. There's a problem, there's no problem, it's your phone, it's your SIM, 100's of people have the same problem, oh, I'm only seeing 2 tickets in the last 2 weeks. Not trustworthy. @SamsungCanada looking like it's a software issue.
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Dosho
(@Dosho83329130) reported
@Bell_Support This is a nightmare for me. Last time I was rogers customer when it went outrage. And I switched to bell and same thing for almost the last 15 hrs 😭😭😭😭😭
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Michael Brown (supermathie@mathstodon.xyz)
(@Supermathie) reported
Me, on a @Bell network: has an IPv6 address Me, on a @Bell network: modem announces a Bell IPv6 nameserver Me to nameserver: "please resolve stuff for me" nameserver: *no response* @Bell honestly, it's been twenty ******* years, how are you so incompetent
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Gary Williams 🇨🇦 🏴
(@Garence_) reported
@Bell_Support My power went out. It only took @HydroOne a little over an hour to fix it. But @Bell_Support takes hours and hours to solve their issues.
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BrindusaB
(@BrindusaB1) reported
@Bell_Support #BellInternet My WiFi is still down with no ETA
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Meenaz
(@missymeenaz) reported
@Bell_Support It’s not working in a Richmond Hill either…
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nene
(@softspoknman) reported
@Legendod1 @Bell_Support Yeah, they are a joke company, didn’t you know that? And only offer nice to a new customer and treat **** to the existing customer. They will tell you like “oh yeah, you have always right to leave from us. We do our best. I’m sorry if you feel that way”. Good lack
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KevanCHoulihan
(@KevanCHoulihan) reported
@Bell_Support hoping you can help. I have an appointment today to have my internet reinstalled from the electrical pole to my house here in Pembroke. It was ripped out with Thursday nights winds. Is Bell doing exterior work in this cold? I need my internet fixed. Thank you.
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Jordan Gentile
(@JordanGMTL) reported
@Bell_Support My TV is still down. Any idea on when it will be back up?
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Oomby
(@Oombyy) reported
@VirginPlusCare At least they probably didn't have the @Bell tech show up and say a previous tech "cleaned up the panel" which resulted in us being disconnected...and since it's now full, he can't fix it until he talks to central on Monday at the earlier.... 😭😭😭
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Cassiandra
(@catscomicsetc) reported
@Bell_Support Not in outage area. Vmedia escalated my internet issue to bell. Bell called me and I was put on hold by the automated machine over 40 mins ago. No hold music. Have I been disconnected? I don't have a ticket number or anything to call back with because my issue got escalated.
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Charly
(@coupe_de_plume) reported
@Bell_Support has got to be one of the worst companies!. Been on phone with them since Thursday trying to get an appointment. They give me appointments but don’t dispatch them. Wasted days waiting for technician. One agent wouldn’t patch me through to her supervisor! @CRTCeng
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Darth Rambo
(@DarthRambo1964) reported
@Bell_Support Still out here in Montreal quebec since 8:30 am Friday Feb 3 . It's now Saturday Feb 4 8:30 pm ! For what pay monthly for this service I better get a rebate for the next bill
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David Hicks
(@ALL_CAPS) reported
@JanTheMan2010 @Bell They've been hoovering up independents recently as well. They have also been offering aggressive discounts (below costs) on first 12 months of service (of course with no guarantee of beyond that & even say pricing a change during promo period.) So in 2-3 years people are hooped.
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Alastair Woods
(@alastairwoods) reported
Two days and counting without internet. @Bell_Support cancelled our technician for tonight and rescheduled to Tuesday - as if we have no work or jobs for the next three days. The amount of money we pay per month for such horrible service.
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julie :)
(@eatingnugget) reported
@Bell_Support i tried chatting with someone, and i took more than an hour to get IN LINE to talk with someone, all of that time on my personal data since there's no internet -- but there's still no outage reported in my area even though we're told that it's related to the city-wide outage.
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help
(@Squarebiop) reported
@Bell_Support my internet has been down since 1 in the morning any eta on this I got work to do
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Jill Boruff
(@jillyb3) reported
@Bell_Support It would be more useful if you updated your service outage page rather than tweeting the same information I already read in your first tweet.
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Doreen Navarro
(@VanillaGourmet) reported
@Bell_Support Its been way over 24 hours! Is bell the only one having issues? Why just this small area??
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C. C.
(@losingmybeads) reported
-42C with wind chill in #NovaScotia today. Power back on after 4 hr outage. Not sure who I am more frustrated with @nspowerinc or @Bell no power = no phone, and no cell service in many parts of rural NS. How do we report an outage? Howl into the wind??
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A
(@bijouxox) reported
@Bell_Support Hi, any updates on the internet outage?