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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, York, Toronto county, Montréal, Windsor, Saint-Eustache, North York, Happy Valley-Goose Bay, Brampton, Hearst, Edmonton, Gatineau, King, and Chilliwack.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Toronto Internet 7 hours ago
Mississauga Wi-fi 8 hours ago
York Phone 8 hours ago
Toronto Internet 9 hours ago
Toronto county Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • JustJulieD1212
    Julie (@JustJulieD1212) reported

    @Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.

  • bluewhaler20191
    fedupnewfie (@bluewhaler20191) reported

    @Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported

    @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell terrible customer service but your bill’s certainly arrive with no delays

  • Wheat856
    Wheat (@Wheat856) reported

    @Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again

  • d_brier
    Fur momma 🍁 (@d_brier) reported

    @Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell

  • its_gooseyy
    Goosey (@its_gooseyy) reported

    Hey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell I’m so tired of the internet not working

  • colew2626
    x-Cole (@colew2626) reported

    @buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell_Support Your response has grammatical errors. Is this typical of your organization?

  • Asunalovesrin
    Asuna (@Asunalovesrin) reported

    @TorontoKOI @JoeDeceives @Bell Brother he’s never won anything wtf this guys got less wins than Havok

  • JDirt1980
    Johnny Dirt (@JDirt1980) reported

    @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.

  • IanLeis111161
    Ian Leis (@IanLeis111161) reported

    @Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.

  • sceptic333
    Skeptic333 (@sceptic333) reported

    @Danvir47 @WokeWhisperer @Bell Not triggered and I'm not talking about myself but how Bell has worked to tear families and communities apart that causes real harm. I can't tell if your a troll or just slow to comprehend.

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.

  • 1Lucasmeireles
    Lucas Meireles (@1Lucasmeireles) reported

    @Bell closed an account with bell and have a refund bell won’t give my money back . No support . Will lose money but will go to small claims if have to!

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • BrannaghX
    Brannagh x (@BrannaghX) reported

    in the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Please help!!!

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone please help. Need our phones for work. And we followed payment plan

  • Caperfamily
    joe blow (@Caperfamily) reported

    @Bell has the worst customer service in creation. Beware!

  • iamouttahere
    iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reported

    Rogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻

  • sailorshinde
    Gaurav Shindé (@sailorshinde) reported

    @Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!

  • BENDELLX1
    BENDELLX (@BENDELLX1) reported

    @Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell