Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 2: Problems at Bell Canada
Bell Canada is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, Mississauga, Winnipeg, Brandon, Halifax, Woodstock, Oshawa, Ottawa, Russell, Moncton, Calgary, Cambridge, Surrey, and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Wi-fi | 4 hours ago |
|
Toronto
|
Phone | 5 hours ago |
|
Mississauga
|
Internet | 12 hours ago |
|
Winnipeg
|
12 hours ago | |
|
Brandon
|
Phone | 12 hours ago |
|
Halifax
|
Internet | 17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported@Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates
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Olori Savage (@Big_preety) reported@MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…
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fedupnewfie (@bluewhaler20191) reported@Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.
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Wheat (@Wheat856) reported@Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again
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Chris FC (@ChRiS86F) reported@Bell was a firmware upgrade they told me I had to call in for which is unreal. Great support though. Hiwever, now, again trying to watch the game in 4k and keeps cutting out with an error code 101 im not calling to give through trouble shooting and miss it. #fail
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Bentulla (@Bentu_Osa) reported@Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network
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Hightea🍁 (@Highteaspeaks) reported@zidalama @Bell Not bad actually
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Ted Tester (@PoliticsCan1999) reported@TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Steph (@Stephy_72) reported@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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Lee Redpath (@redman_mather) reported@AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOD Max plan (Bring Your Own Device).
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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Habs GHG ✨ (@HabsGHG) reportedMy effing tv connection @Bell keeps conking out. WTF.
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail
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Goosey (@its_gooseyy) reportedHey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.
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Tony Smyth 🇨🇦 (@LateNightCam) reported@TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.
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Shaunice🇧🇧🇨🇦 (@neece_neece) reportedSo now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!
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Adam Pfeffer (@AdamJPfeffer) reported@redman_mather @Bell_Support @SpaceX There’s really no way around it anymore I think. Took this unit to the maritimes and have 0 dropped service even in the most remote area of NB
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RyanCartier (@RyanCartiers) reported@Bell @Virgin still waiting on resolution... still receiving scam calls daily... Second time asking: does @Bell have some type of Call Control for home?
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Elyn (Էլին) (@Tokyo_Drift19) reported@Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.
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Heyboonsuccess (@heyboonsuccess) reported@Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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Ian Clarke (@IanClarke_ca) reported@Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.
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Yessevel Rodriguez (@Yessie1914) reported@Bell I’m so tired of the internet not working
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Leo (@Leo71106092) reported@Bell I’m pretty sure you already know this is an issue - apparently it’s a pretty big issue that doesn’t seem to a sense of urgency attached to it. So make a couple inquiries into the damaged bell cable impacting home phone service in West Burlington/Aldershot - with Hamilton numbers
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A W (@adamwalker0314) reported@Bell Nah you guys are content with providing absolute **** support. Hearing phone support tell me they'd be happy to help me cancel my service rather than resolve my issue is all I needed to hear.