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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 21% Phone (21%)
  • 15% TV (15%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: King, Chilliwack, Vancouver, Guelph, Cornwall, Cape Breton Regional Municipality, New Glasgow, Toronto, Mattawa, Cobourg, Toronto county, Salisbury, Montréal, Gatineau, and Cambridge.

CityProblem TypeReport Time
King Internet 9 hours ago
Chilliwack Phone 11 hours ago
Vancouver Internet 12 hours ago
Guelph TV 12 hours ago
Cornwall Internet 13 hours ago
Cape Breton Regional Municipality Internet 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • rkthegreat1313
    Doraemon 😈 (@rkthegreat1313) reported

    @FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time

  • toddamus
    The Mental Approach Podcast (@toddamus) reported

    People in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.

  • ParmveerSingh45
    P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported

    @Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @Bell @Virgin still waiting on resolution... still receiving scam calls daily... Second time asking: does @Bell have some type of Call Control for home?

  • poppy4161
    Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reported

    What's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage

  • HRHDeets
    Carter Ferda (@HRHDeets) reported

    @bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction

  • Farrightburner
    Steven (@Farrightburner) reported

    @Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @WWELadyRefJess @Bell @CBCHamilton I say get the IPTV insiders with darknet out of #WNBA TV deals or unless getting froggy, unfortunately, many will not be able to support that club because of their connection to television pensions.

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work

  • 1Lucasmeireles
    Lucas Meireles (@1Lucasmeireles) reported

    @Bell closed an account with bell and have a refund bell won’t give my money back . No support . Will lose money but will go to small claims if have to!

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    Why do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.

  • camsmears
    Cameron Smears (@camsmears) reported

    @Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?

  • JustJulieD1212
    Julie (@JustJulieD1212) reported

    @Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?

  • ichnosmaris
    Ichnos Maris (@ichnosmaris) reported

    Dealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.

  • Doretta_Wilson
    Doretta Wilson (@Doretta_Wilson) reported

    Dear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell you charge for your crappy service without ensuring my Internet

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • DirkDig999
    Defi Hellcat (@DirkDig999) reported

    @WokeWhisperer @Bell Cancel your Bell subscriptions now.

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    Week 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone please help. Need our phones for work. And we followed payment plan

  • meidasrosie
    Meidas rosie (@meidasrosie) reported

    @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

  • NunoMAguiar
    Nuno Aguiar 🏳️‍🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reported

    Landed in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell

  • JDirt1980
    Johnny Dirt (@JDirt1980) reported

    @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.