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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 22% Phone (22%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, Milton, Burlington, Cambridge, Montréal, Toronto county, Peterborough, Ottawa, Winnipeg, West Kelowna, Gatineau, Mount Brydges, Halifax, and Vancouver.

CityProblem TypeReport Time
Toronto Internet 54 minutes ago
Mississauga Phone 3 hours ago
Milton Phone 3 hours ago
Toronto Internet 8 hours ago
Burlington Internet 24 hours ago
Cambridge Phone 24 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Big_preety
    Olori Savage (@Big_preety) reported

    @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

  • neece_neece
    Shaunice🇧🇧🇨🇦 (@neece_neece) reported

    So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

  • ade_chameleon12
    Prince Ade-Chameleon (@ade_chameleon12) reported

    @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOD Max plan (Bring Your Own Device).

  • ErnieFemiOwen
    Ernie (@ErnieFemiOwen) reported

    @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

  • ABhummingbird
    OK universe you're in charge (@ABhummingbird) reported

    @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

  • Kollerkunzultz
    Daberechi. 🟡 (@Kollerkunzultz) reported

    @Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

  • dearappauthors
    dearappauthors (@dearappauthors) reported

    @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?

  • dnadoesnotlie
    DNA does not lie! (@dnadoesnotlie) reported

    @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

  • Wheat856
    Wheat (@Wheat856) reported

    @Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    BREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭

  • dynamozes
    Moses (@dynamozes) reported

    @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

  • ChiefTod
    Scott Tod (@ChiefTod) reported

    @Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported

    @Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!

  • johnowolabi_
    John (@johnowolabi_) reported

    @Highteaspeaks @Bell which did you switch to? help a brother..

  • possiblecanadia
    Possible Canadian (@possiblecanadia) reported

    So because of @Bell I'm gonna have to pay for another month of a bank account I'm supposed to close + overdraft fees because I don't have $105 in my bank account right now, since, y'know, I just got LAID OFF. The guy I talked to on the phone was an ******* too.

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @OttawaValleyBNN Please look into what will be 10 day @Bell @Bell_Support land line and internet outage in #BeckwithTownship in and around #Franktown. It went out Wednesday at 4:30pm and now we're told it'll be out until late May 1st! Those with no cell have no access to 911!

  • Ash1589488
    Ash (@Ash1589488) reported

    @TorontoKOI @Bell This is the worst org I have ever seen, how do you drop you best player, and keep the worst?????????

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

  • Leo71106092
    Leo (@Leo71106092) reported

    @bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today

  • fudifudibambam
    Chad Dylan Cooper 🇹🇷 (@fudifudibambam) reported

    @Bell_Support Its been a say no internet at Withrow Ave. Is it part of the issue you're trying to fix?

  • 47TheAgnt
    Agent 47 (@47TheAgnt) reported

    @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    Why do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!

  • bill_dub
    Bill Wellman (@bill_dub) reported

    @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

  • IanLeis111161
    Ian Leis (@IanLeis111161) reported

    @Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.

  • chris_aglah
    Chris Aglah (@chris_aglah) reported

    @Bell Never going back to @Bell. They tell you one thing and when you join, they start charging you whatever they want and most of the customer service people do not listen.

  • bluewhaler20191
    fedupnewfie (@bluewhaler20191) reported

    @Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.

  • poppy4161
    Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reported

    What's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage