Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (67%)
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Wi-fi (9%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (4%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Sussex, Québec, Mississauga, Brampton, Ottawa, Toronto, Gatineau, St. John's, Powerview, Scarborough, Montréal, Vaudreuil-Dorion, Halifax, Oshawa and Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Sussex |
Phone | |
| Québec |
Internet | |
| Mississauga |
Internet | |
| Brampton |
Internet | |
| Ottawa |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael Bueno
(@racabu) reported
@bell @Bell_Support Basically Bell Canada does not honour an online offer. When you try to do it online, does not work as there's a "technical error". When you call, there's no technical support to help you out. There's only a sales call center trying to offer you other deals.
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Jen
(@jenniejen1234) reported
@Bell_Support I have done that several times and still the same issue
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Angela Huang
(@angelahy) reported
@Bell_Support I have no internet on my cell, is service down in GTA?
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Jake McBean
(@jakemcbean) reported
@jennyjcowley definitely no lack of news story about how internet service interruptions are impacting people expected to work from home during a pandemic. We've now been without internet for 3 days, nobody has data left, no resolution expected for min. 24h. @Bell_Support @VMCcare
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Cherif Barsoum
(@jetdriverman) reported
@Bell It is too bad we can’t have the simpler time as well as the lower phone rates of the 1980’s, too!
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Andréa ‘Drew’ Rousseau 🇨🇦
(@halffootrunner) reported
I have now spent a total of 2 hours on the phone with @Bell only to find out in a follow up email that my services have been downgraded and I’ll be paying $20 more per month!!!!. Changes have been made to my account without my consent!! Any tips on how to fix this?
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Krystal Wilson
(@krystal1895) reported
@Bell_Support This is the fifth time I’m messaging you. Hopefully I can get some help now
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ShuBanga
(@shub84) reported
@Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.
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The_Road_Guy
(@The_Road_Guy) reported
If I were the straight forward internet service upgrades I requested from @Bell, I would simply work properly instead of knocking my internet out entirely
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Greg Robins
(@GregRobinsDNV) reported
@Bell Isn’t that why the emergency number went from 9-9-9 to 9-1-1?
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Connor
(@connormockett) reported
.@Bell hey Bell, I think someone stole the Ottawa Senators GM's phone and made a phone call to the Arizona Coyotes and gave them a 2nd round pick for Derek Stepan. Pretty sure the Sens GM would never do this. Can you confirm? We need our 2nd rounder back.
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kanagasabapathy
(@Sabacomp) reported
I just switched to @Bell and realized that I don't get the airpods while the rest of the carriers do and the people who are choosing @Bell today are also eligible. So my question is "is it a bad idea to switch to @Bell?" just because i trusted them.
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vagrant
(@HPChickenSalad) reported
1/4 @Bell I am sooooo disappointed at your service. I added a standalone line for my apple watch, but I cannot set up a cellular plan when I pair my iPhone with my apple watch: every time I clicked "set up celluar", a Bell webpage would show up, which says "Pairing process cannot
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Jake McBean
(@jakemcbean) reported
told them I've been through a dozen times already. I state the exact problem, then they come back and reaffirm that that's the problem and it needs an L2 to address it. Rinse and repeat. @Bell_Support @VMCcare
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canada91
(@canada06011991) reported
@Bell not too impressed with Bell Alarm. Tried calling for tech support on hold forever. Went online and opened a ticket thinking I’ll get help. A few days after I received an email saying they have received the ticket and to please call tech support and ticket is closed.
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Karli A. Young🌲
(@Explorer_Kay) reported
from
Douro-Dummer, Ontario
Hey @bell How about unlimited internet again for the #lockdown ? Not looking forward to a 200$ internet bill because im spending more time at home for the month. 4$ for 1G over charge is ridiculous and expensive. Help us out!!! Thanks
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Kendra Giammaria
(@kendragiammaria) reported
Worst customer service ever for mobile, go to @rogers instead. Absolutely ridiculous after more than 2 hrs on chat w their Philippines agents. Terrible @Bell_Support. Now no service until can go see someone at local store during #lockdownontario wish me luck
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Andrew
(@turbo_arod) reported
@Bell I’ve had to reset my Internet router six times so far during the holidays. I need some help.
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Krystal Wilson
(@krystal1895) reported
@Bell_Support It’s been over 23 days and I’m still waiting for a message or a call back. Apparently, nothing will help in getting customer service from bell!
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The kid at AUXGOD
(@MikeBamboo) reported
@jenniejen1234 @Bell_Support Been happening to me all week. It's terrible.
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Steve Ritchie
(@sritchietoronto) reported
from
Toronto, Ontario
@Bell sad you can only provide 4K TV to one TV per household. Bell fibe app doesn’t support 4KTV. When will you step up to provide a more premium service? #bellfibe #bellfibeapp
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Mr.Bumface
(@misterbumface) reported
Hey @Bell, you’ve been charging me $59/month for an internet home phone I’ve never asked for because your Bell Business team did a sloppy job moving my services. Fix this.
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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dan!!
(@dogwarden_) reported
@Bell you once billed me and my family 15k dollars in overuse charges when we didn't even have the modem plugged in get ******** off of my timeline scum
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HOWDY
(@howdy1710) reported
@Bell so my wife recently had her Note 9 charging port repaired at #SmartWireless Mission HIlls 32530 Lougheed Hwy, Mission, BC. They charged $70 cash. Not accepting debit. 3 days later back not charging with water drop on screen. Smart Wireless Mission bad. Moving to Telus
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EastCoastGamingHFX 🇨🇦
(@ECoastGamingHFX) reported
@Bell_Support is there an issue in the Halifax area? Internet and t.v aren't working.. I can't even login to the modem after restarting.
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Julia
(@bernier_julia) reported
@Bell you have been to my house 11x over two weeks and we still have no home internet. The bill is $100 a month for a service we can’t access. EXTREMELY DISAPPOINTED with what your company calls customer service - been a client for close to 20 years and I’m strongly reconsidering
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Jake McBean
(@jakemcbean) reported
@Bell_Support Apparently the L2 escalation that I've been told was happening 3 times already has never had a ticket created. I've been told that I'd get a call in 24h, that didn't happen and was told I would get a call within 2h. Now I'm told another 24h.
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Jen
(@jenniejen1234) reported
@MikeBamboo @Bell_Support My parents too, they also have @Bell and same issue. They have Fibe which is suppose to be fast internet but instead the keep going down. We call support and they are just useless. No help and no solution.
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Jen
(@jenniejen1234) reported
@Bell_Support is there a problem in Mississauga with the internet? Is there an outage?