Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Halifax, Montréal, Brampton, Charlottetown, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, Sherwood Park, North Perth, Champlain, Mississauga, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Halifax
|
Internet | 15 hours ago |
|
Montréal
|
Phone | 17 hours ago |
|
Brampton
|
Internet | 19 hours ago |
|
Charlottetown
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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🇨🇦 PT chick (@innerchildca) reported@vandewallefarm @Bell_Support Rogers service in cities is getting worse too- not keeping up with demand and as big building go up lines of sight to cell towers obstructed without placing new cell sites
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.
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Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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Cars-Sports-News (@CarsSportsNews) reported@bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops
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Cheyne Lothering (@CheyneLothering) reported@Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???
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king of shadows (@Zish22) reported@RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.
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Saim Rashid (@saimrashid) reported@Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!
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KookieLuvver (@KLuvver) reported@Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!
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Calvin Reynolds (@CalJRey) reported@Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?
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Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
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Noa (@ironsightforge) reported@Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"
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Annagt (@annagt04) reported@Bell_Support @Bell_Support - problems with services in Toronto and Mississauga
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🇨🇦Matt Dungey🇨🇦 (@MattDungey) reported@Rogers and @Bell do not give a **** about their customers. This is why the CBC is so important in this country. So again , **** you @Rogers
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Darin (@Bassn103456) reported@cdn_karma @Bell one more down but elbows up
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Axel (@axelsimonise) reported4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing
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Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported@theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.
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Pixel (@dizzylazypixel) reported@TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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Adventures (@adventures_247) reported@Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.
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Baseballcanadiangal (@Frogger2175) reported@Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers
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Tim (@TimJArmstrong) reportedThis is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!
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Puneet Mahajan (@Puneet0982) reported@Bell DM sent hoping to get a faster resolution!
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Brad Krassilowsky (@BradKrassi87390) reported@vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them
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AlexTri (@AlexTri333) reported@Bell @ahmedthemohsin Are you having call centre issues? I have called the preferred service line and the regular line and your AI triage it’s not doing anything and says to call later. How is it that you do not have a support backup? Start respecting clients time!
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Kimmie G (@KimmyG6) reported@Bell_Support I phoned the CS line and have an appt. The AI option btw is awful
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Lingx_Cats (@Lingx_Cats) reportedHey @Bell , your new ai data centre being built is a horrible investment and will only damage the environment, and your advertisement that has a part saying that it will “create jobs for First Nations peoples, its a really good opportunity for my community.” Is distasteful as f.