Bell Canada service status: outage reports and connection issues
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (25%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Haliburton County, Mississauga, Barrie, Fredericton, Laval, Vernon, Montréal, Ottawa, Kincardine, Sydney, Cambridge, Bouctouche, North York, and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 41 minutes ago |
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Phone | 12 hours ago |
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Internet | 13 hours ago |
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Phone | 14 hours ago |
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Wi-fi | 17 hours ago |
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Total Blackout | 22 hours ago |
Community Discussion
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).
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ISIKO ISAAC (@isaac_isiko) reported@Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.
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Love My 7 Wood (@LoveMy7Wood) reportedIn my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.
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Byron A. Martin (@byronamartin) reported@Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?
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Christopher Butt (@gotnewf2291) reported@Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure
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Whale. (@Oyeyemiyinka) reported@Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive
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Waris Nawaz Khan (@Waris_Nawaz) reported@Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.
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Yasser (@yassal83) reported@Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business
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Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported@XVids_Daily @Highteaspeaks @Bell Which network did you port to?
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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Shaunice🇧🇧🇨🇦 (@neece_neece) reportedSo now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported@Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates
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Ayokanmi (@thisjayeju) reported@chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.
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Heyboonsuccess (@heyboonsuccess) reported@Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.
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Brian Tobin (@brianpjtobin) reported@Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported@Bell_Support It’s a Neverending issue but it’s been a lot worse lately
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
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JRPatterson☘️ (@JPintheLDOT) reported@Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Daberechi. 🟡 (@Kollerkunzultz) reported@Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto
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Bruno Corrêa (@bcorrea10) reported@Bell Great for identifying roaming and overcharges. Horrible to deliver service.
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Helen Forbes (@forhpm) reported@Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng
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Ash (@Ash1589488) reported@TorontoKOI @Bell This is the worst org I have ever seen, how do you drop you best player, and keep the worst?????????
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Hightea🍁 (@Highteaspeaks) reportedBREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭
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† Data Babe (@alentyler) reported@Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.
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Curt Corbett (@TheCWade) reported@Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.
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feed. (@FMore906) reported@sebdot @Bell @FANEXPOCANADA anybody down to run this
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The Last of us!! (@ocp_sumit) reported@bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.
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Thomas Halkett (@thomas_halkett) reportedI was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠