Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (26%)
• TV (11%)
• Wi-fi (9%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Waterloo, Vancouver, Toronto, North York, Mississauga, Prince George, Terrebonne, Montréal, Ottawa, Cambridge, Fredericton, Charlottetown, Peel, St. John's, and McDougall.

City	Problem Type	Report Time
Waterloo	Internet	1 hour ago
Vancouver	Internet	5 hours ago
Toronto	Wi-fi	11 hours ago
North York	Wi-fi	1 day ago
Mississauga	Internet	1 day ago
Prince George	TV	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KNLCBD (@KNLCBD) reported 5 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  Kevin Aide (@kdaide) reported 7 minutes ago

  @Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

• 
  Puneet Mahajan (@Puneet0982) reported 12 minutes ago

  @Bell Come on @Bell you can do better 3 days to fix home internet??

• 
  🇵🇸 (@fcknboogeyman) reported 15 minutes ago

  @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

• 
  JQP (@JohnQPublic100) reported 22 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  Barb Richard (@brichard2014) reported 23 minutes ago

  @TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.

• 
  Annagt (@annagt04) reported 24 minutes ago

  @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

• 
  Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported 26 minutes ago

  @MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.

• 
  CASIE 💕☀️ (@casiestewart) reported 27 minutes ago

  @Bell_Support hello! We have not had internet for about 24 hours Toronto (Dundas West/Bloor) is there an outage?! 😩🥹😭

• 
  David Vandewalle (@vandewallefarm) reported 27 minutes ago

  Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

• 
  Jimmy-Pye-Guy (@pye_jimmy) reported 28 minutes ago

  @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

• 
  Harm Kelly (@KellyCreekDairy) reported 29 minutes ago

  @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

• 
  Cheyne Lothering (@CheyneLothering) reported 31 minutes ago

  @Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE

• 
  Puneet Mahajan (@Puneet0982) reported 32 minutes ago

  @Bell DM sent hoping to get a faster resolution!

• 
  Pixel (@dizzylazypixel) reported 36 minutes ago

  @Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!

• 
  Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported 38 minutes ago

  @CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots

• 
  Amit Jaiswal (@AmitJai20) reported 39 minutes ago

  @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

• 
  Beef 🇨🇦 (@watty_53) reported 40 minutes ago

  @Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE

• 
  #momof3 (@Coachgirl411) reported 42 minutes ago

  @Bell power back on in Westmount but wifi not working.

• 
  John L. (@lowe17RN) reported 46 minutes ago

  @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

• 
  Denny Brown (@D0wnt0wnBrown) reported 48 minutes ago

  @Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”

• 
  Abraham George (@abrahamgeorge1) reported 48 minutes ago

  @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

• 
  Rye man (@RyemanCanada) reported 48 minutes ago

  @Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now

• 
  Elizabeth J Duncan (@ElizabethDuncan) reported 51 minutes ago

  @cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.

• 
  Barfyman362 (@Barfyman36two) reported 51 minutes ago

  I would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!

• 
  Jimmy-Pye-Guy (@pye_jimmy) reported 52 minutes ago

  @vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.

• 
  David Vandewalle (@vandewallefarm) reported 53 minutes ago

  @Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 54 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported 56 minutes ago

  @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

• 
  PTR150 (@jaydeetherobot) reported 1 hour ago

  Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.