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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 25% Phone (25%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Kingston, Peel, Ottawa, Montréal, Toronto, York, Edmonton, Abbotsford, London, Calgary, Halifax, Ajax, Mississauga, and Markham.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Kingston Total Blackout 4 hours ago
Peel Phone 6 hours ago
Ottawa Internet 19 hours ago
Montréal Internet 1 day ago
Toronto Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell @Bell_Support Any resolution yet?

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • to_aleura
    Miss Ann Thropy (@to_aleura) reported

    @Bell Canadas largest 5G network my ***.

  • IbbiKb
    IbbiKB (@IbbiKb) reported

    If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

  • ecstatic_gamer
    EcstaticGamer (@ecstatic_gamer) reported

    @Bell_Support Does it usually take this long to DM a solution to a simple request?

  • JanceyLu
    Jancey-Lu Ballantyne (@JanceyLu) reported

    @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

  • SakiPathmasiri
    Saki Pathmasiri (@SakiPathmasiri) reported

    @Raptors @IQ_GodSon @Bell You can understand why Darko had IQ run a ton of Point Guard, even when some fans didn't want to see it. All that is going to help his off-ball play. His instincts will take off, and he'll have that on-ball skills to guide the off-ball game.

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • infamousadam13
    ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported

    @K38Tweets @Reil76 @Bell This is all the fault of Compaq and HP who started ****** IT support and passed it off like a flu to other tech companies.

  • kfirkiki
    kfir ohayon (@kfirkiki) reported

    @Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.

  • Mags00021130
    Mags (@Mags00021130) reported

    @Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?

  • RODTHEBAWD
    Rodney Harris (@RODTHEBAWD) reported

    @Reil76 @Bell Bell sucks...

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @Bell_Support Twice. We reboot 5 times or so a week to keep things running smoothly (ridiculous). This service is causing us major issues.

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

  • arodburden
    andy h (@arodburden) reported

    @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

  • scot1Tguy
    scot stevens (@scot1Tguy) reported

    @bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

  • BratleyMonica
    monybrat (@BratleyMonica) reported

    @Bell_Support I am very upset. 2nd time in 4 days, no home phone. I‘ve reported it. Said repair will be here tomorrow. My husband is dialysis dependent. In the case of emergency, need a phone. To use a cell, I have to drive several kilometres to get a signal. Ridiculous. 😡

  • IConcedeToNoOne
    Crystal Vargas (@IConcedeToNoOne) reported

    @Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.

  • papasmerf68
    Papasmerf (@papasmerf68) reported

    @Bell Na you guys are a waste of time since you can even look and fix all the problems in the tickets.

  • ScottSoBad13
    ScottInTheOtt (@ScottSoBad13) reported

    @merry123459 Unfortunately @Bell is just as bad, if not worse

  • galloconsultant
    Cristina Gallo (@galloconsultant) reported

    @Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?

  • JimmyDavis28
    Jimmy Davis (@JimmyDavis28) reported

    @Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??

  • Karebear1340
    Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported

    @Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

  • VoidVesselVT
    Void 🖤✨ PRE-DEBUT-ish (@VoidVesselVT) reported

    @Bell @Bell_Support I had the worst time this morning trying to explain my very basic connection issue to your customer service today. I have no Internet. Bro wanted me to go to a website, couldn't grasp that being on "the WiFi" would make that impossible, and that my using my phone for Internet means I can't do the modem registration he's asking me to do. I asked him so many times to forward me to another person, which he refused. After begging, he said he could if he charged he $75 , I said fine, then he charged me, gave me a time window tomorrow that someone will be by, and basically said bye. So, no, I didn't actually get to talk to anyone useful today. 0/5 stars.

  • michaelcoren
    Reverend Michael Coren (@michaelcoren) reported

    Anybody having problems with @Bell email today?

  • shirlycaib
    Shirly Caibaiosai (@shirlycaib) reported

    As a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡