Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (26%)
• Wi-fi (9%)
• TV (9%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Amaranth, St. Catharines, Mississauga, Selkirk, Fredericton, Ottawa, Toronto county, Orillia, Burnaby, Scarborough, Toronto, Township of Selwyn, Burlington, Glace Bay, and Cambridge.

City	Problem Type	Report Time
Amaranth	Phone	22 minutes ago
St. Catharines	Phone	1 hour ago
Mississauga	TV	2 hours ago
Selkirk	Phone	2 hours ago
Fredericton	TV	2 hours ago
Ottawa	E-mail	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saim Rashid (@saimrashid) reported 3 minutes ago

  @Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?

• 
  Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reported 3 minutes ago

  Hey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?

• 
  GeekDosage98 (@MarquanV) reported 8 minutes ago

  @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

• 
  MR STONX (@stonxdagoat) reported 8 minutes ago

  Yo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.

• 
  Mike Gaudet (@Amok1441) reported 10 minutes ago

  What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

• 
  Baseballcanadiangal (@Frogger2175) reported 10 minutes ago

  @Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers

• 
  Pixel (@dizzylazypixel) reported 11 minutes ago

  @Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!

• 
  I❤️summer🇨🇦 (@toronto5511) reported 15 minutes ago

  trying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.

• 
  Harm Kelly (@KellyCreekDairy) reported 18 minutes ago

  @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

• 
  Simsss (@simran_jo) reported 21 minutes ago

  @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

• 
  Atomic Sh0cKer (@AtomicSh0cker) reported 21 minutes ago

  @MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!

• 
  dan (@dannydespa) reported 23 minutes ago

  @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

• 
  Stephen Pinsent (@swpinsent) reported 27 minutes ago

  @Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?

• 
  HorseShoe Hillbilly (@HorseShoeHillby) reported 27 minutes ago

  @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.

• 
  Rosemary K 🇨🇦 (@knarr_rosemary) reported 27 minutes ago

  @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

• 
  Gurd1971 (@Gurd19711) reported 28 minutes ago

  @Bell_Support internet is down in Streetville/Mississauga area, is there a timeline?

• 
  Pavel Rodionov (@rodionovp) reported 32 minutes ago

  @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡

• 
  Cars-Sports-News (@CarsSportsNews) reported 34 minutes ago

  I can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable

• 
  L (@missesja33) reported 34 minutes ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

• 
  Lucky Lucy (@Luckylucydach) reported 39 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

• 
  #momof3 (@Coachgirl411) reported 47 minutes ago

  @Bell power back on in Westmount but wifi not working.

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 49 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  Vijay Sapps (@VJsapps) reported 49 minutes ago

  @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

• 
  Kevin Aide (@kdaide) reported 51 minutes ago

  @Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

• 
  Orange Cone (@CanadianPylon) reported 51 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Puneet Mahajan (@Puneet0982) reported 52 minutes ago

  @Bell DM sent hoping to get a faster resolution!

• 
  Anmol katyal (@anmolkatyal2177) reported 53 minutes ago

  @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell

• 
  Guddu Bhaiyya (@shavezsurve23) reported 54 minutes ago

  @Bell worst customer service ever, agent named Adam, on call was so rude and in a rush that doesn't Wana help or assist. Worst service ever and I'll make sure I switch all my services. Will never recommend and will refer to this incident to all. Thank you @bell for nothing.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 55 minutes ago

  @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

• 
  Consumer Affairs (@ConsumerCSI) reported 57 minutes ago

  @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame