Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (22%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, Waterloo, Warkworth, Paradise, Sault Ste. Marie, Almonte, New Glasgow, Hamilton, Montréal, Toronto, Guelph, Strathroy, Owen Sound, Uxbridge and Port Elgin.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Phone | |
| Waterloo |
Total Blackout | |
| Warkworth |
TV | |
| Paradise |
TV | |
| Winnipeg |
Phone | |
| Sault Ste. Marie |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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HALLOWEEN!
(@MeanGirlGremlin) reported
@bell, @CraveTVHelp, We are now more than halfway through a week of my #CraveTV service being largely non-functioning. I hope that this period will be credited back to me, and if we surpass a week, I will demand it. Nice phone support, btw. Spent 15 minutes on hold, then dropped.
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Parallax Abstraction
(@PXAbstraction) reported
@willhaggerty @Bell It looks like there's potential for this to be one of those studies. I still wouldn't do it but that changes the impact of it. Thing is, Bell never mentions that once in their email.
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Selenium Plain
(@JustWantToQ1) reported
@Bell_Support Imagine if I didn't have LTE internet to contact you.. how would I fix this?
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Martin Harvey 🇨🇦
(@mhharvey) reported
@Bell_Support Maybe a dumb question but I have just acquired a Wi-Fi Pod to amplify/boost my signal throughout my residence. It logs into my main WiFi SSID however, I assume my Guest WiFi account is also equally amplified?
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Evan Bishop
(@bishop_evan) reported
@Bell_Support what’s the issue with the internet in St Catharines, Ontario? I’m at work, and we’re unable to process debit/credit payments, and our internet is completely offline. Any idea when that’s going to be fixed?
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Corey Owen
(@FadedSpark) reported
@Bell_Support Multiple devices, multiple people, multiple accounts. It’s not an individual issue. The issue has been intermittent today as well but not nearly as bad as yesterday.
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Dianne
(@IronOmie) reported
@leftbobgolfer @DocAtCDI @Bell I left them a while ago. Had home phone, 2 cell phones (son), satellite and internet. Worst customer service ever!!!
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Parallax Abstraction
(@PXAbstraction) reported
@human3500 @OpenMediaOrg @Bell If there was any other option but Bell Fiber that provided the speeds I require where I am, I would use it. But I'm sure the CRTC will ensure that never happens.
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Andrew Taggart
(@tAgS87) reported
We pay almost $200/month for @Bell Fibe and i still had to stream the @MapleLeafs game tonight because my package doesn't include SNO. Garbage. Canceling this dumpster fire of a service
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Corey Owen
(@FadedSpark) reported
@Bell_Support Functionally useless data speeds, usually Sub 1mbps over the last week or so. Noticed mostly at work (catarqui centre Kingston) while on break. So bad you can't even send an iMessage most of the time.
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Erin Palmer 🇨🇦
(@Nireremlap) reported
@Bell please explain why you don’t allow fast-forwarding or rewinding on some shows. So if I miss something because of poor sound or whatever my only option is to watch the whole thing again from the start? Ridiculous.
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anok
(@anoklol) reported
@Bell @agilities @TorontoDefiant wtf is skinny reetlol doin on my TL
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Denny
(@Elvenborn) reported
@Bell_Support you have the most horrible customer service. Switched to Bell 3 months ago and ready to cancel all of my services. Wouldn’t recommend to anyone at all
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Alyesha Rose
(@AlyeshaRose) reported
@Bell_Support My internet is down again. I’ve had more than 5 technicians come to my damn house to “fix” my internet. What kind of service are you guys providing? #Bell #bellcanada
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The Terrible Hook
(@TheTerribleHook) reported
@cogecohelps That means I'd have to switch my email address for an untold number of services. I don't think I have any choice but to cancel this move from @Bell and lose out on hundreds of dollars in savings every month. This seems ridiculous to me. #Cogeco #CogecoHelps
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Hair Suit Shoedini
(@PierrePooper) reported
@Bell_Support your installation vehicle cruising wrong way down my one way street looking at his phone. White minivan plate number 570 7ZE. This is ridiculous.
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The Professional
(@jsvhreborn) reported
@Bell_Support internet cable cut by a local contractor 5 times in 4 mnths Why more then 24 hours to send a technician to fix it ? I lose two days of work $240 a month you wonder why people are switching to alternative options and dropping Terrestrial services ? #Analysis
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Andy
(@CanadianGirlGta) reported
@Rogers please hire more customer support representatives... being on the phone for over 2 hours each call makes me want to switch to @Bell
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mightysun
(@mightysun1) reported
@Bell I'm very upset wth the service you provided to this request BCMSVDHS. How dare you cancel, as it was supposed to be connected tomorrow. #customerexperience #Toronto
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Tom Sheppard
(@TWSheppard) reported
@PXAbstraction @Bell Your connection should be free for the duration of the monitoring. That would ensure they don't let it drag out. "Oopsies, did we forget to end the monitoring? Our bad!"
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The Professional
(@jsvhreborn) reported
@Bell_Support Done. I hope this can present itself as a good news opportunity for great customer service.
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Terry
(@evilmadcap) reported
@Bell_Support Land Lines down in Ontario anywhere?
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Human 3500
(@human3500) reported
@PXAbstraction @OpenMediaOrg @Bell They already Snoop your traffic on their network, but now they will Snoop traffic that doesn't even leave your house. Also, of course they are serious. This is why I cut Bell out completely over ten years ago.
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TheRevenite
(@TheRevenite) reported
@PXAbstraction @Bell My modem does this already. Hell, I don't know of a modem that doesn't log the types of data used and monitor the up and down stream speeds. Hell, QoS pretty much does this if it's on, so the only reason to ad that device is because Bell doesn't want to get on hot water sharing
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Andy
(@CanadianGirlGta) reported
@Rogers been trying to change my account for over a year. With constant phone calls lasting over 2 hours... tried to cancel my service multiple times to switch to @Bell with special promotions added to my account. Non of which have been added to my account.
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Paul Wilson
(@PaulWil53011893) reported
@Bell worst company I’ve ever had the displeasure of not doing business with, twice didn’t show up to do an install, didn’t have no prior warning - joke of a company. Typical example of what is wrong with Canada in 2021
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Warrior Of Truth
(@DPocroianu) reported
@harleyriding99 Bullies @bell are just terrible people that get payed to exploit & intimidate workers like me that dare to speak up. I think its shameless how they been fighting one sick woman like me all these years & keep adding insult to injury like they did by taking these money w no warning
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Tom Sheppard
(@TWSheppard) reported
@PXAbstraction @Bell But that should be typical of a gamer, and gaming is very popular, so I suspect there are many users transferring large amounts of data. And so does streaming 4K, which I do more and more. BUT, that means nothing to the network until it starts running near capacity.
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Sascha Segan
(@saschasegan) reported
@iansltx @Bell I know, I've requested a fix
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Kevin September
(@Septembersphere) reported
Can’t believe the horrible and somewhat ridiculous #customerservice / disservice I’ve experienced with @Bell / @Bell_Support today 📲 Sorry I left @TELUS as #Bell wasn’t worth the #savings they offered 🤑