Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (24%)
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TV (12%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Airdrie, Burlington, Orangeville, Toronto, Montréal, Woodbridge, Winnipeg, Petawawa, Ottawa, Calgary, Peterborough, Sarnia, Uxbridge, North York and Caledon.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Khushali Kapoor
(@KhushaliK) reported
@Bell_Support my Wi-Fi outage Started at noon yesterday. I was told it will be fixed by 9 pm and then I was told 2 pm the following day. It’s now been well over 24 hours and now I’m being told 6pm. This is absolutely ridiculous. What exactly am I paying you for?
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Khushali Kapoor
(@KhushaliK) reported
@Bell_Support I have called multiple times. With new ETAs each time. No one seems to know what’s going on and this is absolutely the worst service I have ever received
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Brandon
(@Brandon02438406) reported
Can we get some communication regarding the plan to resolve this service issue, please? Many people have had no service for 4 days. How close are we to a resolution? @Bell_Support
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Jane Daly 🇺🇦
(@dalybeauty) reported
If your parents are elderly- get ON their bills. Not just as someone with permission. Be the primary account holder or if, god forbid, you end up like me with a mother who can't speak/function, @Bell_Support will not help you.
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Kathryn
(@Finnsspace) reported
from
North Vancouver, British Columbia
@dalybeauty @Bell_Support When my mother died Bell would not let us cancel her phone. Had to wait out the year on her plan. Ridiculous.
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Miqquituq
(@Qimuksiraaq) reported
@Bell @northwestel mobile data and internet never work when there's a little precipitation in Rankin Inlet. Businesses, banks, stores Territorial Corporations can't serve customers, families can't get food for their families. This needs to fixed ASAP. @CRTCeng
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bam bam bigelow
(@RATEDAR) reported
@Bell_Support Reporting outage in L5V, no internet for at least the last hour
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J Dyck ©️ 🇨🇦 🇺🇦
(@j_dyck) reported
@Bell wonder why service is so bad in stony plain Alberta? I only have one bar all the time.
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Jared McNeill
(@jmcwhatever) reported
@Bell_Support hi! I found a possible security issue with one of your systems. How can I report it to the correct team?
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Michael Slavitch 🇨🇦🇺🇦
(@SlavitchMichael) reported
@dalybeauty @Bell_Support The only workaround is to cancel that bank account or credit card and redirect as the bills bounce.
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Warrior Of Truth
(@DPocroianu) reported
My heart is breaking thinking how I spent 12 yrs in disassociation & loosing precious time Il never get back. These savages @bell that call me family fought me while incapacitated & they tweet about #MothersDay while they took away 12 mothers day away from me. #ShameOnYou Cowards
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Sitanshu
(@SitanshuBadhwar) reported
@Bell_Support Are You having some internet issue at L6Y? My devices are not able to play anything and browsing is very slow.
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AJ Quann
(@ajquann2003) reported
@Bell, stop bragging about how you have “the #1 network in Canada” when I’m literally next to a tower in a town with <1000 people and can’t pull more than 10mbps. Your cell service sucks in Newfoundland, pretty bad when even a hospital can’t get any decent reception.
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Ali Akhtar
(@xmaster51) reported
@Bell_Support hi my internet is not working for last 30 min or so L5V 1z4
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Jane Daly 🇺🇦
(@dalybeauty) reported
"I believe you are her POA but we don't have proof". I sent it to you! Who has proof of my POA @Bell_Support? I'm now on the 3rd month of paying for services my mother isn't using because no one will verify WTF I am. What a useless organization.
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Daphne Guima
(@daphtalina) reported
@Bell_Support @jam33laY Help please. Outage check is not working. It says there’s no outage in my area but it’s been almost 4 hours without wifi.
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Khushali Kapoor
(@KhushaliK) reported
@TheSPORTDugout @Bell_Support “Hopefully” is the keyword. I’m with you on the switching from bell. Would not recommend it to my worst enemy
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BGFTGY
(@bgftgy31) reported
from
Medicine Hat, Alberta
@Bell_Support Is my phone fixed? Uhm no, said I don't want any more sales calls, well that's a lie just wasted another 20 minutes of my life. Fix my phone and return it!!!! Do better tomorrow on no marketing calls. Fyi I record and log every interaction
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aksappy
(@aksappy) reported
@Bell_Support How about acknowledging that bell internet is down in Mississauga region? And please ask customer care to not send us to replace the modems. #belloutage
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Katherine Hajer
(@eyrea) reported
@Bell Me to chat support: I don't want anyone coming into my home for stupid reasons Chat: No problem Me: wait, so someone comes into my apartment to plug in the new modem??? Chat: It has to be "professionally installed" Bell, are you freaking kidding me???
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Ali Akhtar
(@xmaster51) reported
@jam33laY @Bell_Support Same here since 12:17 it’s out….the outage tool says no outage in my area
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Farhan
(@thiswastrue) reported
@Bell_Support my internet is down. I tried virtual repair and it is giving internal error. When internet will be fixed.
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jam
(@jam33laY) reported
@Bell_Support having an internet outage in my area. When will this be fixed as I am working from home
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The Dugout
(@TheSPORTDugout) reported
@KhushaliK @Bell_Support They are ridiculous. My internet is out in the Toronto area as well. I called them and they say it’ll hopefully be back at 8pm tonight… Like I work from home, I need the internet to work right now. The service is garbage. Once this billing cycle is done, I’m leaving Bell
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Megan Heartz
(@meganheartz5) reported
@Bell I have never had worst internet than using yours
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phenomenon
(@phenomenominal) reported
my business @Bell phone is connecting me to random numbers I have dialled in the past instead of the number I am dialling. @Bell_Support says wait up to 5 days while we investigate. no temp solution offered either. classic #BellForBetter
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Sylvia Solomon
(@SrsSylvia) reported
All the older people I know have land lines so that they have communication if the Internet goes down. But, if you were with @Bell The home phone won’t work without the Internet if you have five. They certainly never tell you this and I only found out when everything went down
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Jane Daly 🇺🇦
(@dalybeauty) reported
@Bell_Support I've been told: - there is nothing they can do - take my POA papers & ID to a Bell store - MAYBE they can help me My mom is going to die with Bell having "protected her from fraud" aka her daughter trying to get her bills sent to me in Ottawa vs Renfrew (where she isn't).
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phenomenon
(@phenomenominal) reported
my business @Bell phone is connecting me to random numbers I have dialled in the past instead of the number I am dialling. tech support says wait up to 5 days while we investigate. classic.
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Pipfish
(@Pipfish2) reported
@Bell_Support @jam33laY We had an outage as well and now the modem won't turn back on. Tried unplugging for 30 seconds, held the reset button, checked power line .. nothing is working