Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (25%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Hamilton, Cambridge, Montréal, Brampton, Vancouver, Greater Sudbury, Toronto, Gatineau, Mississauga, Haliburton County, Barrie, Fredericton, Laval, Vernon, and Ottawa.

City	Problem Type	Report Time
Hamilton	TV	2 hours ago
Cambridge	Phone	2 hours ago
Montréal	Internet	3 hours ago
Cambridge	Internet	4 hours ago
Montréal	Internet	6 hours ago
Cambridge	Phone	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  † Data Babe (@alentyler) reported 2 minutes ago

  @Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.

• 
  Ọlámilékan (@Olamiii__) reported 3 minutes ago

  @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

• 
  kℓaas (@klaaspice) reported 3 minutes ago

  wtf is Sportsnet 360 and why tf is not included in my package @bell

• 
  Marns 🇨🇦🍁 (@NAURmarns) reported 6 minutes ago

  @Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.

• 
  Paul (@Paulondrumz) reported 6 minutes ago

  @Bell FIX YOUR DAMN APP

• 
  Brian Tobin (@brianpjtobin) reported 7 minutes ago

  @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 10 minutes ago

  @Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!

• 
  OK universe you're in charge (@ABhummingbird) reported 10 minutes ago

  @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 13 minutes ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

• 
  Ian Clarke (@IanClarke_ca) reported 13 minutes ago

  @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

• 
  Hightea🍁 (@Highteaspeaks) reported 16 minutes ago

  Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

• 
  liam dixon (@chunker27) reported 19 minutes ago

  @Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “

• 
  Moses (@dynamozes) reported 22 minutes ago

  @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

• 
  jamieks (@jamiekseymour) reported 22 minutes ago

  @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 27 minutes ago

  @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

• 
  Adarsh (@whois_adarsh) reported 27 minutes ago

  @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better

• 
  Hightea🍁 (@Highteaspeaks) reported 32 minutes ago

  @zidalama @Bell Not bad actually

• 
  Colin 🔴 (@Colin93_LFC) reported 33 minutes ago

  @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

• 
  Steph (@Stephy_72) reported 33 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

• 
  DNA does not lie! (@dnadoesnotlie) reported 34 minutes ago

  @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

• 
  Agent 47 (@47TheAgnt) reported 36 minutes ago

  @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

• 
  Infinitus Capital (@InfinitusCap) reported 37 minutes ago

  @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???

• 
  Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported 40 minutes ago

  @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

• 
  MiracleofMilk (@MiracleofMilk) reported 42 minutes ago

  @Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced

• 
  PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported 45 minutes ago

  @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 48 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  Tina (@ProphecyQueen) reported 49 minutes ago

  @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

• 
  Joan Reed (@JoanRee71984820) reported 51 minutes ago

  @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

• 
  Love My 7 Wood (@LoveMy7Wood) reported 57 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  Jamiu Alao (@jwhizzo_) reported 58 minutes ago

  @Highteaspeaks @Bell Get No Name sim card at Real Canadian super store, NoFrills or any Loblaws store. It is like $5. Activate the sim card by migrating your existing number to it. You can call the customer to help you to do that. Downloaded PcMobile app. Choose the data plan you want.