Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Moncton, York, Mississauga, London, Miramichi, Halifax, Kitchener, Calgary, Stephenville, Regina, Cambridge, Fredericton, Toronto and Whycocomagh.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Moncton |
Internet | |
| Montréal |
Internet | |
| York |
Internet | |
| Mississauga |
TV | |
| London |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Peggy {HGG} 🎮🇨🇦
(@_Ophelia_Payne) reported
over 2 hours, 2 live chats, 3 calls, 4 transfers, 2 agents hanging up on me. Still working through the issues. Not exactly how I planned on spending my morning @Bell_Support
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technovert
(@technovert) reported
@Bell No network Connects Canadian's better than Bell's
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asun
(@hi_im_asun) reported
@Bell_Support @R_Kirschner_LTL I am also having internet issues near that area, are there any updates?
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FamousEmpire
(@FamousEmpire) reported
So I think I've finally figured out the mystery, one of the DNSs my modem is set to on your end keeps having issues, when I manually set the DNS it works for a few seconds but then the modem goes back to default. @Bell_Support @Bell @Bell_Aliant
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Jeff
(@BMovieShelf) reported
@Bell_Support It’s outright harassment at this point, and if it keeps up I’m going to cancel my account to go with another company that understands that no means no
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Jeff
(@BMovieShelf) reported
@Bell_Support Is it policy to keep calling a customer and harassing them about adding stuff onto their package even after they say no they’re not interested? I’ve gotten a call every single day for the last week by you guys about it and each time I say no I’m not interested.
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Cat Delaney
(@CatDelaney3) reported
@Bell_Support any idea when this outage will end?
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Stephen MacLeod 🇨🇦🇺🇲🇬🇧
(@Stephen74224176) reported
@fibetv1 @AforAdventure Never @Bell Never again.
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Michelle P
(@M_Peatfield2) reported
@Monster_Truck_ @Bell Couldn’t agree anymore with this statement if I tried!! 😡 Bell sucks always has and always will and when there is no other option I get suckered in with their sweet talk and nifty deals every damn time. 😩
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pawandeeptaneja
(@pawandeeptaneja) reported
@Bell @Bell_Support I called support they said they don't know I went to store they said no idea when will they get it promotion time now after promotion I don't think I need phone I have two lines thinking switch to sasktel or Roger giving good deal
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Monster Truck
(@Monster_Truck_) reported
@whytock79 @Bell @startca I honestly feel like my house is in a technological black hole. Every ISP kinda works. But no matter if it’s cable or DSL I get intermittent problems, high pings, packet loss and fluctuating bandwidth. It’s driving me insane.
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Peggy {HGG} 🎮🇨🇦
(@_Ophelia_Payne) reported
@Bell_Support coming up on 3 hrs and still trying to get it solved over the phone. I will reach out here if they are unable to help
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matthew vezina
(@Commental) reported
@Bell Good customer service - sorry - looking somewhere else!
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Teacher to 42 oustanding kids
(@Teacherto42) reported
@TSN_Sports you having issues with your sound? Every warm up game the announcers volume is low (of course I have to turn it up at an abnormal level). Then commercials comme on and they blare super loud. Maybe @Bell is the problem. However all other channels are fine.
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Darryl Coutinho
(@DarrylVivian) reported
Great. Thanks Bell. 2 jumps in my bill pricing in November and December and now this. $6 increase as of March 1, 2021. Before you'll reply with the generic contact customer service support, please note that I have already. @Bell @Bell_Support #bellinternet #bell
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Ian Fox
(@whytock79) reported
@Monster_Truck_ @Bell @startca Oh ya? That sucks. We’ve had good luck.
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mike james yorke 🤘🏻
(@mikejamesyorke) reported
@Monster_Truck_ @Bell I would say trying TekSavvy if you’re in the city, I have their 500mbps package and haven’t any any ping issues or signal drops
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UrGoodNeighbour
(@UrGoodNeighbour) reported
Great. Thanks Bell. 2 jumps in my bill pricing in November and December and now this. $6 increase as of March 1, 2021. Before you'll reply with the generic contact customer service support, please note that I have already. @Bell @Bell_Support #bellinternet #bell
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nora
(@nora4zein) reported
Fibe internet outage my area scarborough wexford M1R i always have issues, now considering switching.😡😡I have a Business to run i can’t have internet cut off on me every few months because of your stuipd fibe underground wires.@Bell @Bell_Support
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Cat Delaney
(@CatDelaney3) reported
@R_Kirschner_LTL @Bell_Support Same area and very disappointed. So much data is being used and we were even told to run out on Christmas Eve to a store to get a new modem. For no reason. The store was closed of course and theres and outage! When were we going to find that out? Too many issues with bell.
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bhavik
(@bhaveek88) reported
@Bell_Support Finally Left bell network. Been loyal customer since 2013, 7 years. But, no loyalty offer for existing customer. Worst customer service,When asked customer service for promotional offers, agent simply said, there is nothing for you except in market
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nora
(@nora4zein) reported
Fibe internet outage in the area scarborough wexford. i am always have issues, now considering switching.😡😡I have a Business to run i can’t have internet cut off on me every few months because of your stuipd fibe underground wires.@Bell @Bell_Support
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Sumit Bhutani
(@sumitbhutanigwl) reported
@Bell_Support I switched from @Rogers to you last week and since then having network issues with my new iPhone. Tried customer support calls but no resolution. I will be moving to @Rogers back if I don’t get resolution in a week
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Bryan Kerdman
(@BKerdman) reported
@R_Kirschner_LTL @Bell_Support ETR 18:02 according to Bell Self-service. No cause identified. So much for better reliability from buried fibre. Maybe a water main repair crew took out a feeder.
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Monster Truck
(@Monster_Truck_) reported
from
Hamilton, Ontario
@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.
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Mark Childs
(@MarkInspired) reported
@Bell_Support Home Internet down in Minden, ON. Christmas Eve, what's the estimated recovery time?
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Reygar
(@reygar) reported
Gotta love being hung up on by a @Bell loyalty department rep and being charged for a month of internet service that was cancelled. Not charged for the tv service that was cancelled, so thats good. Then being talked down to for not understanding why you charge ahead for services.
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Anthony Chan
(@AnthonyChan00) reported
@R_Kirschner_LTL @Bell_Support Very disappointed in Bell. Considering this was Christmas Eve and our family can’t connect via our zoom meetings. I have been down since 5:15
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Dan Cleasby
(@palealedanny) reported
@Bell_Support in your bell app, it is nearly impossible to find your current bill amount. Please fix this issue, thx!
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Anthony Chan
(@AnthonyChan00) reported
@R_Kirschner_LTL @Bell_Support The last update I got was it is at least 6:00pm on the 25th. Can I get a better understanding of what exactly the problem is.