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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 26% Phone (26%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Scarborough, Gravenhurst, Ottawa, Mississauga, Wellington North, Montréal, Machin, St. Catharines, Burlington, Brockville, Gatineau, Kirkland Lake, Armstrong, and Timmins.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto Wi-fi 7 hours ago
Scarborough Internet 18 hours ago
Gravenhurst Phone 19 hours ago
Ottawa Phone 21 hours ago
Mississauga Internet 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • musings_paul
    Paul Rose (@musings_paul) reported

    @Bell Total outage in Etobicoke central just before game time !! Fix now

  • Petert13251912
    Peter T (@Petert13251912) reported

    Dear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.

  • andrewhyk
    Cancel the parade (@andrewhyk) reported

    @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

  • RajivKu74035890
    rkt (@RajivKu74035890) reported

    @Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

  • Paulondrumz
    Paul (@Paulondrumz) reported

    @Bell FIX YOUR DAMN APP

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • o0CyberFreak0o
    CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported

    @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

  • hollie__pollard
    Hollie Pollard (@hollie__pollard) reported

    @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

  • matdrewin
    Mat Drouin (@matdrewin) reported

    @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

  • dynamozes
    Moses (@dynamozes) reported

    @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • gbpell
    Gavin Pell (@gbpell) reported

    I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Just astoundingly horrible service.

  • AnujMiglani1
    Anuj Miglani (@AnujMiglani1) reported

    4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

  • alentyler
    † Data Babe (@alentyler) reported

    @Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.

  • _noon278
    Noon (@_noon278) reported

    @Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.

  • Ridwan_RanDdy
    Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported

    @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

  • noidlegovnomore
    Fuddle Duddle (@noidlegovnomore) reported

    @Bell No. Just fix the problem. @BellMediaPR

  • Itzpelumi
    Iampelumi 🇨🇦 (@Itzpelumi) reported

    @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • nisimorgan
    Nisi Morgan (@nisimorgan) reported

    @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

  • thisjayeju
    Ayokanmi (@thisjayeju) reported

    @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

  • Kollerkunzultz
    Daberechi. 🟡 (@Kollerkunzultz) reported

    @Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

  • JoanRee71984820
    Joan Reed (@JoanRee71984820) reported

    @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

  • NAURmarns
    Marns 🇨🇦🍁 (@NAURmarns) reported

    @Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.