Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Calgary, Toronto, Halifax, Winnipeg, Montréal, Cambridge, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Phone | 20 hours ago |
|
Toronto
|
Internet | 22 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Halifax
|
Internet | 1 day ago |
|
Halifax
|
TV | 2 days ago |
|
Winnipeg
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Leo (@Leo71106092) reported@Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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Ian Clarke (@IanClarke_ca) reported@Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.
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Ty Carruthers (@AmaraFarmServ) reported@Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic
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fedupnewfie (@bluewhaler20191) reported@Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.
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Stan Walker (@stanwalkercci) reported@blaing99 @Bell Spoke with a tech guy today who wants to build a support company addressing this very problem. Biggest complaint in Telecom - support and billing
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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mom🍉 (@jaymegzzz) reportedDoes @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me
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Manmohan Chahal (@ManmohanChahal1) reported@Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved
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Dennis Gouin (@nippydmg) reported@Bell @Bell_Support has the worst customer service !
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Time-lord446 (@TLord446) reported@Bell_Support ironically I'm paying around $80 for internet service yet i can't even use it constantly because of every 2000 error being handed out like Candy on Halloween
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Possible Canadian (@possiblecanadia) reportedSo because of @Bell I'm gonna have to pay for another month of a bank account I'm supposed to close + overdraft fees because I don't have $105 in my bank account right now, since, y'know, I just got LAID OFF. The guy I talked to on the phone was an ******* too.
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josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Kyle Warwick-Mathieu (@Kyle_AD_Voice) reportedWhy did my @Bell_Support internet have to die tonight? Some idiot cut a cable line somewhere, and now I can’t get any work done. #DoBetter
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Nuno Aguiar 🏳️🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reportedLanded in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell
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Kathy 🇨🇦🏳️🌈🍁 (@scarletkate) reported@nath_beauregard @Bell You'll still get mail for years after - they never relent.
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Leo (@Leo71106092) reported@Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.
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Lucas Meireles (@1Lucasmeireles) reported@Bell closed an account with bell and have a refund bell won’t give my money back . No support . Will lose money but will go to small claims if have to!
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Nikki Angulo (@NikkiA12) reported@Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!
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VamosRafa (@VamosRaFAN) reported@Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!
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dearappauthors (@dearappauthors) reported@bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?
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Marns 🇨🇦🍁 (@NAURmarns) reported@Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.
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Herrichtig78 (@Mike43781977) reported@nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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Habs GHG ✨ (@HabsGHG) reportedMy effing tv connection @Bell keeps conking out. WTF.
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brenda johnstonhanna (@jbhannahurontel) reported@Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor
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Leo (@Leo71106092) reported@Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews
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Cameron Smears (@camsmears) reported@Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?