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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Wolfville, Toronto, London, Mississauga, Edmonton, Winkler, Montréal, Burlington, Greenwood, Aylmer, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, and Winnipeg.

CityProblem TypeReport Time
Wolfville Internet 1 hour ago
Toronto Internet 7 hours ago
London Internet 8 hours ago
Toronto Internet 9 hours ago
Mississauga Internet 1 day ago
Edmonton Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • l_wh14
    lweasel (@l_wh14) reported

    @Raptors @Bell To bad we will never get to see him play

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable

  • Mike43781977
    Herrichtig78 (@Mike43781977) reported

    @nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Please help!!!

  • SimchaB
    Barbara Mak (@SimchaB) reported

    @Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.

  • Cin98609046
    Cin-abun (@Cin98609046) reported

    @ryangerritsen @Bell They often don’t notify you of increases either. Ours increased a lot and we had no warning. No one could tell us why until we escalated it to management. We cancelled our services and got a better deal and better service elsewhere.

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • csmyth41
    Colin (@csmyth41) reported

    @Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back

  • joshmillar52891
    josh millar (@joshmillar52891) reported

    does @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply

  • PrueBrattyChild
    "Bratty Child" proudly unapologetic.🇺🇦🇮🇷 (@PrueBrattyChild) reported

    @ryangerritsen @Bell Things got even worse when the Fed's allowed the merger of Shaw and Rogers. Higher prices, less quality and service.

  • Xphox_
    Xphox (@Xphox_) reported

    @Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah

  • jumpingleaves1
    jumpingoverleaves (@jumpingleaves1) reported

    @ryangerritsen @Bell You can't get a human to respond when you call FIDO for ANY issue. The AI is actually stupid and can never resolve anything. After you've tried over and over, it tells you that you can schedule a call with a human. The first date and time available is at min. 3 days later.

  • nascar_master
    Cale Boam (@nascar_master) reported

    @tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?

  • northyorkcondo
    Catharine 🇨🇦 (@northyorkcondo) reported

    @Ciliskatron @ryangerritsen @Bell if they win, we have to backpay. if they do not win, they are suppose to pay back to us, the difference. Nobody knows that, and the landlord never does, without written request. Most people let it slide without knowing.

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • vaidabhishek
    Vaid, Abhishek (@vaidabhishek) reported

    @nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.

  • DownHooligan
    DownHooligan (@DownHooligan) reported

    @ryangerritsen @Bell Been a loyalty customer for over ten years and I just call and they bump it back down. Took $30 off last time I called.

  • KingstonBraeden
    King Of The North (@KingstonBraeden) reported

    @CloudyNights47 @Bell Bad internet got me moving like an invasive species

  • Taidai1338
    Tai (@Taidai1338) reported

    hey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !

  • kpvsmom
    🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported

    @ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • Y___GFCB14
    Yanny (@Y___GFCB14) reported

    @Bell dealing with your customer service is like talking to rock. Absolutely terrible

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else

  • PeterTu67128266
    Peter Turner (@PeterTu67128266) reported

    @ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • KeithPlant4
    Governmeharder👎 (@KeithPlant4) reported

    @ryangerritsen @Bell People need to cancel tv..why would they drop price if you continue to pay it?...nexttime they raise it im cancelling cable...I mean I stream 90% of everything anyways and I don't pay for anything

  • Ouzomen11
    Rob Pattullo 🇨🇦 (@Ouzomen11) reported

    @stcrawford2 @Bell Yeah, further entrenching Bell is what we need to do. They don't have quite enough of a stranglehold on the market. You didn't invite Rogers so they could just sit down and split up the map?

  • blair_kettle
    Blair Kettle (@blair_kettle) reported

    @Bell_LetsTalk @Bell I subscribed yesteday to Internet for a speed and $ rate, with service starting. On same day, I received in the mail a promotion for a better deal than the one that I had just agreed to. Various Bell agents give me different messages, including that