Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (21%)
- TV (12%)
- Wi-fi (8%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Puslinch, Cambridge, Wolfville, Toronto, London, Mississauga, Edmonton, Winkler, Montréal, Burlington, Greenwood, Aylmer, Barrie, Wasaga Beach, and Saint-Bruno-de-Montarville.
| City | Problem Type | Report Time |
|---|---|---|
 Puslinch
|
Phone | 1 hour ago |
|
Cambridge
|
Internet | 11 hours ago |
|
Wolfville
|
Internet | 15 hours ago |
|
Toronto
|
Internet | 20 hours ago |
|
London
|
Internet | 21 hours ago |
|
Toronto
|
Internet | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Kaushil (@kaushilshah83) reported@Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable
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BitcoinBiker (@crypto_xarlie) reportedHorrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.
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em ❤️🔥 (@ithinkforme1989) reportedWhy is it impossible to get info from @Bell on fibre op installation? 😭 we need internet besties please help.
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🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported@ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.
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Gilbert (@Joebear4946) reported@ryangerritsen @Bell They are all evil. It's just a matter of who is the least evil at any given moment. Playing the switch over game only feels good for a minute and then I'm angry at the new service in a short time. We have no real choices in this country because our market is too small.
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RJT Sharma (@RJTSharma8) reported@Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.
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Observer (@0bserv3rs) reported@ryangerritsen @Bell CTV News is owned by Bell. Cancel Bell.
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Mat Grenier (@investing_mrg) reported@Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow
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Silvana Marroncelli (@tayhaysil) reported@ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!
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Mike “The Ref” Malowany (@miketheref) reported@TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!
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RJT Sharma (@RJTSharma8) reported@Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.
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Al S (@GDR_Trading) reported@ryangerritsen @Bell Freedom Mobile is setting the standard, Everyone I know is renegotiating, or leaving. If you threaten to leave, they will drop your rates. Just talked to 3 people today, who got better deals. It's like redoing mortgages, never sign the offer the bank makes
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BENDELLX (@BENDELLX1) reported@Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell
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MOMMA ME (@MommaMeaghs) reported@ryangerritsen @Bell Call customer retention. I always do.
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m (@melissa_flick) reported@nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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Nagzilla (@redbull_ryan) reported@PremierScottMoe @Bell canada is a garbage quebec company that nobody but the east uses... why ******** does Saskatchewan need a Bell AI infrastructure building?!?! For what already??? Who is this benefiting @PremierScottMoe ? Other than yourself and your corrupt friends? What's the jobs for?
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jumpingoverleaves (@jumpingleaves1) reported@ryangerritsen @Bell You can't get a human to respond when you call FIDO for ANY issue. The AI is actually stupid and can never resolve anything. After you've tried over and over, it tells you that you can schedule a call with a human. The first date and time available is at min. 3 days later.
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Pratik (@PiratePratik) reported@Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else
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Richard Purdy (@RickPurdy1959) reported@ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.
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darkstarr05 (@darkstarrrrr11) reported@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
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Chelseaista (@CCFCISTA) reported@LegalishCA @BellMediaPR Time to cancel @Bell
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bta (@bta1976) reported@Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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Monark Bhanuprasad Brahmbhatt (@monark_23) reportedWhy tf is your customer service SO fuxkin much unpredictable & unreliable!!! @Bell #bellbusiness wtf!💀
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Jaspreet Dhillon (@Jaspreet_D) reported@Bell_Support Your response has grammatical errors. Is this typical of your organization?
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Jaspreet Dhillon (@Jaspreet_D) reported@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
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EJ (@EJ39206913) reported@ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.