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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 2: Problems at Bell Canada

Bell Canada is having issues since 02:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 25% Phone (25%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Brockville, Ottawa, Arborg, Halifax, North York, Kitchener, London, Winnipeg, Moncton, Brampton, Charlottetown, Hamilton, and Cambridge.

CityProblem TypeReport Time
Toronto Phone 11 minutes ago
Toronto Internet 29 minutes ago
Montréal TV 2 hours ago
Brockville Internet 6 hours ago
Ottawa Internet 10 hours ago
Toronto Internet 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • david3rd
    Dave3 (@david3rd) reported

    @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

  • Colin93_LFC
    Colin 🔴 (@Colin93_LFC) reported

    @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

  • johnowolabi_
    John (@johnowolabi_) reported

    @Highteaspeaks @Bell which did you switch to? help a brother..

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • isaac_isiko
    ISIKO ISAAC (@isaac_isiko) reported

    @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

  • FathersForSons1
    J Jonah (@FathersForSons1) reported

    @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

  • dynamozes
    Moses (@dynamozes) reported

    @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

  • ade_chameleon12
    Prince Ade-Chameleon (@ade_chameleon12) reported

    @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • AmaraFarmServ
    Ty Carruthers (@AmaraFarmServ) reported

    @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

  • son_dean
    EyeNeedDoze (@son_dean) reported

    @Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.

  • Olamiii__
    Ọlámilékan (@Olamiii__) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

  • TheCWade
    Curt Corbett (@TheCWade) reported

    @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

  • nisimorgan
    Nisi Morgan (@nisimorgan) reported

    @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

  • DBrennanCYW
    David Brennan (@DBrennanCYW) reported

    @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

  • ricksmsnet
    Rick O'Connor (@ricksmsnet) reported

    @Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • AlainGagnon1959
    @Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported

    @Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

  • sobola_jats
    Olujide 'Chukwudi' Sobola (@sobola_jats) reported

    @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

  • TheCanNobody
    Steven Strandberg (@TheCanNobody) reported

    @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.