1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 11: Problems at Bell Canada

Bell Canada is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Halifax, Mount Pearl, Dartmouth, Flin Flon, Vancouver, Cambridge, Toronto, Markham, Sydney, Greenwood, Nanticoke, Mississauga, Ottawa, and Brampton.

CityProblem TypeReport Time
Montréal Internet 31 minutes ago
Halifax Internet 31 minutes ago
Halifax Internet 38 minutes ago
Mount Pearl Internet 42 minutes ago
Halifax Internet 51 minutes ago
Halifax Wi-fi 52 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_7even
    7even® (@iam_7even) reported

    @Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell I’ve spoken to at least 8 agents but possibly more today! This is a day I’ll never get back. Then the guy in billing says his computer is having problems! And he’s with @Bell!! If I could see the CEO now I would. I’m bloody furious! I’ve given my name, dob, account # til I’m sick

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

  • toronto5511
    I❤️summer🇨🇦 (@toronto5511) reported

    @GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?

  • shafqatsaify
    Shafqat Khan (@shafqatsaify) reported

    @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

  • matdrewin
    Mat Drouin (@matdrewin) reported

    @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • johnowolabi_
    John (@johnowolabi_) reported

    @Highteaspeaks @Bell which did you switch to? help a brother..

  • Amok1441
    Mike Gaudet (@Amok1441) reported

    What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

  • TDK_Knight
    1ajs (@TDK_Knight) reported

    hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

  • Zeps8314
    Paul (@Zeps8314) reported

    I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

  • bill_dub
    Bill Wellman (@bill_dub) reported

    @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

  • MattDungey
    🇨🇦Matt Dungey🇨🇦 (@MattDungey) reported

    @Rogers and @Bell do not give a **** about their customers. This is why the CBC is so important in this country. So again , **** you @Rogers

  • vanderhague
    Always Freija. (@vanderhague) reported

    @PhillipMillar @TEMP0RARY_NAME Lost my cell on Sat. Had to unfortunately go to a Bell store where I had to deal with a surly, utterly rude J££t invader. F*ck @Bell. Crush the telecom oligopoly.

  • lemon_meringues
    Radha ☮️ (@lemon_meringues) reported

    @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    BREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • brichard2014
    Barb Richard (@brichard2014) reported

    @TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.