Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (50%)
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Phone (17%)
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TV (16%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Halifax, Toronto, Oshawa, Bedford, Burlington, Montréal, Edmundston, Rothesay, Dartmouth, Mississauga, Paradise, Weston, Sydney, Brampton and Campbellton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| TV | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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ron cooley
(@roncooley) reported
@bell I find it funny you expect my payment on a specific day or I get hit with late fees. You owe me approximately 50 dollars and I am expected to wait for three months to be my money. I feel I have the right to charge you late fees also. #bell worst company on the planet
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Ismael
(@Ismatrak) reported
.@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.
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✨julia✨
(@biskiesbug) reported
@Bell_Support any estimate on how long the internet outage affecting East York is going to last? Started at 1:40 PM. I work from home so I need to know whether I should be making special arrangements for tomorrow.
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Alexander Toombs
(@Toombs_) reported
@Bell wow, the worst company I've ever dealt with for cell service.
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RaeofSunshine☀️
(@Rae8465) reported
I get so many spam calls its getting fkn ridiculous! @Bell wtf! They appear as local numbers too. Getting really annoyed with it!
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Sheri Hebdon she/her
(@sherihebdon) reported
@biskiesbug @Bell_Support @the_workaround is offering a special day pass price for people impacted by the outage if you need a local place to work. I think $10. Love it there! (They have coffee!)
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Laura
(@misswong) reported
@RogersHelps your fibre-powered page clearly states that there will be TWO planned outages so why am I on planned outage THREE? I understand it’s necessary work but why do it during BUSINESS hours when the majority of people are WFH? @Bell_Support what can you offer me?
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Rex The Bretman Hurt
(@camumacu) reported
@RaptorsSlander @Raptors @Bell Everyone from Vancouver goes down for that game. It's only once per year!
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Holly 🌻
(@Holly_AfterHrs) reported
Today was the 2nd time my internet went out with a Error 2000. If it goes out once more, im canceling my service with @Bell
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alexandria
(@novemberchaos) reported
hey @Bell why would my internet bill go up for the first time in the same cycle that you experience service interruptions? #CustomerService
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Toddy
(@toddycoupe) reported
@Bell_Support #BellLetsTalk about how you signed up my 93 year old uncle for internet when he’s never used the internet before and then told him he has to go online to cancel! Your 3rd party stores are misleading the elderly and make it impossible for them to get support!
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⛄️✨❄️Ice Queen❄️✨⛄️
(@TwistedFaith_13) reported
@Rogers said our internet would be back in 48 hours… after a simple modem swap. We are going on 96. No internet means I can’t work… “most reliable network” is clearly a joke. @Bell How fast can you set up new internet service? We’d love to give you our $$ instead!
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Robert Jack
(@rtjack85) reported
@Bell_Support hello on my iPhone 13 my caller ID is not working when I look at the BELL app it did not show up on my account my phone number is 2507271608 thanks
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David Walsh
(@som970) reported
@Bell how do I make an official complaint against an agent? 1. They were rude. 2. They refused to provide an employee id and told me they would be fired for doing so. 3. They gave me a reference no that didn’t match the chat transcript. 4. Never organized the call back promised.
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Mo Anwar
(@MohiuddinAnwar) reported
@Bell_Support cable cut in East York. No eta for the fix on Westlake Avenue. Please help.
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Michael James
(@BustaXMike) reported
@Lasteve03 @Bell_Support Unstable 5g connection here in Montreal since wednesday.
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Monica Kessler
(@MonicaKessler) reported
@Bell_Support @Nick_181 @Bell_Support This issue has been noted on your Website since 1:30 this aft, we’ve also logged it through the mybell customer site and via your IVR phone system - but there’s been no update for customers. We have 3 people working from home… when will Bell have an update??
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Christine Elias
(@Chris_Elias) reported
@Bell_Support - I am not a customer so can't use your chat help. A temporary Bell cable — which had been there for years, so not so temp — has been strung in my tree going to my neighbour’s house. How do I communicate my desire to have this cable removed from my property?
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Early Mornings in the Dark
(@SmrtCanuck) reported
@knuf1985 @Bell_Support We have Bell internet, no issues here.
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Rhonda Cameron
(@RhondaCameron18) reported
@JodiParker @SteveDesroches @Bell_Support Very confused that Bell can install these lines in the snow. I am waiting - since Nov - for them to call me to come fix their broken fibe line at my house. (Installer could not finish install job due to faulty line) Assumed it would be spring.
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Tanya
(@TanyaFusco) reported
@Louise13Moons @Bell It took many months for Bell to even recognize that there was a hardware issue affecting my rural neighbourhood, with daily intermittent Internet outages and everyone impacted calling in numerous times. It greatly impacted my remote work.
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Maria Pasta
(@Pasta2Maria) reported
@Bell_Support I have been rebooting at least 3 times and still have no wifi from Bell. I am in Richmond hill Ontario. Is anyone else having issues?
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Chris Webb
(@CHRISWEBBPPC) reported
Anyone else experienced huge problems with @rogers They have refused to accept cancellation on account way back in sept 2022 and driven account owing collections to $738 What a useless company @CRTCeng should do something @bell called them 3 times and they refused to cancel
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Jon Russell
(@jonruss58570719) reported
@Bell_Support Why does web based bell email not allow login?
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Nicole K
(@Nick_181) reported
@Bell_Support any timeline on when internet will be up and running for danforth/woodbine area? Internet has been down since early@this afternoon
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Sheri Hebdon she/her
(@sherihebdon) reported
@Nick_181 @Bell_Support When I called customer service this aft, they said it would be working by 11pm on Feb 2! Hopefully they’ve bumped up the timeline? Outage website says it’s a cut line so hopefully a sinple fix?
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bithu
(@cryptoqueen94) reported
@Bell is the biggest scammer. After returning my tv and internet box with ending my service they charged me for non return of tv box and said that because I dont have tracking Id I have to pay for it. How did you receive one box but not the other when they were sent together????
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David ReidSmith
(@DavidReidsmith) reported
@Bell as usually.. FIBE TV is a FAIL AGAIN! Getting sick and tired of this!
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Kelly Daniel
(@kellyotweets) reported
No @Barrett_Jackson in #Canada again. Thanks to the worst cable providers. @Bell @Rogers #********
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Prerak Trivedi
(@preraktrivedi7) reported
@Rogers totally unacceptable. Your frequent outages are getting out of hand. This is the second outage in two weeks. Either refund or take responsibility to get things up and running. Be an actual competition to @Bell. @Bell, please get us a fibe connection in the area.