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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 26% Phone (26%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ottawa, Montréal, Toronto, York, Edmonton, Abbotsford, London, Calgary, Vancouver, Halifax, Ajax, Mississauga, Markham, Winnipeg, and Arnprior.

CityProblem TypeReport Time
Ottawa Internet 10 hours ago
Montréal Internet 24 hours ago
Toronto Internet 1 day ago
York Internet 2 days ago
Edmonton Internet 2 days ago
Edmonton Total Blackout 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • scot1Tguy
    scot stevens (@scot1Tguy) reported

    @bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start

  • MarZimmAnn
    Northern Girl 🇨🇦 (@MarZimmAnn) reported

    @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

  • daddyainthome
    daddyainthome (@daddyainthome) reported

    @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

  • SnarkusAurelius
    Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported

    @Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”

  • Mags00021130
    Mags (@Mags00021130) reported

    @Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

  • SamAttinelt3uf
    Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported

    @Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.

  • Gristmill2002
    Dominic ferris (@Gristmill2002) reported

    @Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold

  • sunnydriver1970
    Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported

    @Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.

  • RobertW96576248
    Robert Watson (@RobertW96576248) reported

    @JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.

  • JanceyLu
    Jancey-Lu Ballantyne (@JanceyLu) reported

    @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !

  • Zubes22
    Bobby (@Zubes22) reported

    @Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!

  • ForNL6
    For NL (@ForNL6) reported

    Legit hate @Bell and their absolute dogshit service 🖕

  • rc_woods
    RW (she/her) (@rc_woods) reported

    @Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??

  • CanadianNeechie
    🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported

    @Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.

  • kfirkiki
    kfir ohayon (@kfirkiki) reported

    @Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported

    Is internet down in M6K 0A5 area of Toronto? @Bell_Support

  • BabyGirlWife
    Edmonton Lilly (@BabyGirlWife) reported

    @Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!

  • JohnKesiya
    Kesiya John (@JohnKesiya) reported

    Bell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    @Bell Why don't you guys just fix it? It is a well known glitch.

  • michaelcoren
    Reverend Michael Coren (@michaelcoren) reported

    Anybody having problems with @Bell email today?

  • illin33
    ildi (@illin33) reported

    Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!

  • ecstatic_gamer
    EcstaticGamer (@ecstatic_gamer) reported

    @Bell_Support Does it usually take this long to DM a solution to a simple request?

  • OnAShipOfFools
    DonDraper (@OnAShipOfFools) reported

    @Bell it shouldn’t take 6 days to fix email

  • AndreInUk
    Andre (@AndreInUk) reported

    @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

  • IbbiKb
    IbbiKB (@IbbiKb) reported

    If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

  • Whisky_Yak
    The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported

    @Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.

  • WashingtonKathy
    Kathy Washington (@WashingtonKathy) reported

    @Bell_Support cont’d. So unfair taking her money and not allowing us to cancel when she doesn’t even live there anymore. Someone needs to have common sense and empathy and help us cancel this account