Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Bancroft, Toronto, Ottawa, Montréal, Sarnia, Sault Ste. Marie, Mississauga, New Glasgow, St. Catharines, Nanaimo, Bradford West Gwillimbury, North York, Hamilton, Birtle and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Bancroft |
TV | |
| Toronto |
Internet | |
| Toronto |
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| Toronto |
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| Ottawa |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@fourorsixnails) reported
@Bell Terrible customer service @bell
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Mala Moragain
(@TheMalaMoragain) reported
@Bell worst experience having a home phone with #Bell. We’re without our landline AGAIN. Twice in a month is just poor service. I cannot, in good conscience, ever recommend Bell when our services are CONSTANTLY down. 👎👎👎
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Kent Sangster
(@KSang09) reported
I’ve had bad service in my life, but nothing even remotely comes close to @Bell . Haven’t had working satellite in 3 months and they couldn’t care less. What a joke their customer service is
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alysha
(@AATOMICC_) reported
@Bell I’ve asked for help twice and the first time literally nothing happened, the second time I ended up with two accounts. Can someone PLEASE connect my internet bill to the same account as my mobility? I’m paying overage charges because I couldn’t access my bill
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Rexraptor
(@Rexraptor19921) reported
@Bell Why is the Rookie on channel 1520 when it's supposed to be AEW Collision. Fix it please.
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stormi
(@stormibabi444) reported
@Bell if you guys automatically take that out of my account I’m ******* hunting you guys down.
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Rand McNally
(@evanbrash75) reported
@Bell No one wants to support a company that outsources Canadian jobs to foreign country call centers. Rogers is just as bad.
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KrazyKodi
(@krazykodi) reported
@Bell should have a 24/7 support line wtf
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Engagement Farming
(@Iengagementfarm) reported
I've been a @bell customer for YEARS, and today had the worst customer service experience of my life with them, while simply trying to upgrade my phone. It's like they don't want your business.
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TS
(@TS84X) reported
@Rogers @RogersHelps I FINALLY received the customer service I was looking for AND an incredible price and service. Unfortunately for you it was through @Bell . Good riddance.
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netfrontpresent
(@DLeacs) reported
@Bell My Fibe TV receiver wasn't working properly, 1 day later and 3 hours on the chat and phone all I got was a price increase and hung up on twice. Zero help to rectify my situation. @RogersHelps make me an offer for TV & Internet and I'm in.
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Mike
(@fourorsixnails) reported
Our loyalty team would be able to assist further with the cancellation, apologies as we're unable to process cancellations through this channel @Bell This is terrible customer service
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David R
(@RitchiPools) reported
@Bell horrible service. My move request has been messed up three times now there’s a glitch where I can’t even get Internet until it’s cleared and they’re hoping by the 9th but dont even know for sure.. just brutal waste of time and money
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stormi
(@stormibabi444) reported
@Bell you guys ******* suck so much. I am calling to change to Roger’s immediately now. Overcharging me for what? I wasn’t EVEN in the USA THIS MINTH and I’m getting charged? AND I CALL TO TALK I GET HUNG UP ON??? **** you guys so much!
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light ≽^•⩊•^≼
(@pipopiio) reported
fix your ****** *** service @Bell
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X-user30
(@HarinReddy30) reported
@Bell will be ready to charge money regardless of what. When I opted for the roam better plan. They never told whether the plan resets 11:59pm EDT or local time of the place where I was. Now they charged me for 2 days as I was kept browsing till 11:59pm. This is ridiculous.
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Miz Schweizenheimer
(@erika_ess) reported
@blogTO @HousesLaneway I think they got rid of the pole & lineman dept without a thought to emergency repairs, so that’s why it takes so long. @Bell only cares about shareholder profits not their responsibilities
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silentreader
(@silentrdr11) reported
Anyone having problems with #bell internet @Bell
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Mala Moragain
(@TheMalaMoragain) reported
@Bell_Support Yeah right. You should do it automatically when you get paid for something that keeps going down. Consumers should NOT have to meekly beg for a reasonable charge rebate for the week(s) of going without a service. If @Bell had any integrity, they would do the right thing.
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Elle (she/her)
(@ellecnoire) reported
@Bell has the WORST customer service. I've been on the phone for over an hour and spoken to at least 8 different CSRs who have all assured me they can resolve THEIR error with my billing, just to refer me to someone else who does the same thing. NOT IMPRESSED!
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rickyjoe 🇨🇦
(@rickyjoe) reported
@gwoww255 @Bell @CRTCeng I have the same issue. They increase my bill about 5% a year. The average inflation rate over last 10 years is 1.7%. So I have paid $1,800 more than the inflation rate according to ChatGPT. Same service, same router.
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ChrisTorontoSports
(@ccoutu1) reported
@BlueJaysDad Trying but @Bell making it hard with terrible services today
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Mike
(@fourorsixnails) reported
@bell why is It so hard to cancel a service?
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David R
(@RitchiPools) reported
@Bell Just wanted to shoutout Joel from the executive office Huge help and put my faith back in bell after all that
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stormi
(@stormibabi444) reported
@Bell WORST PROVIDER EVER
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Julia Do Couto
(@juliamariedurso) reported
@Bell WTF #newclients trying to login to the #wifi app and unable to due to missing client ID contacted #CustomerService and we were told it can take up to 2 weeks…
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Mala Moragain
(@TheMalaMoragain) reported
@Bell_Support No thanks. I don’t need to be ****** around more and out of the public eye. It’s not like @Bell / @Bell_Support intends to actually help or credit for no service. You have my money. And I have no faith left in your company.
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Sagar
(@Sagar88984489) reported
@Bell - Been paying $140/month since 2018 for internet , price kept rising. Loyalty team always said “nothing we can do.” Last week, saw a $60/month Bell offer via rep at Staples – same service, half the price! Ordered it. Bell called, promised same discount + $100 gift card if
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Kunal
(@Spritual_vision) reported
Never use @Bell .. Bad experience
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I Can't Even
(@gwoww255) reported
@Bell you keep increasing my internet every 6 months, so it seems, yet I do not get any additional service. Your retentions person, when i asked about this, just told me if I want to keep the service, I have to pay for the increases, fully dismissing my question. @CRTCeng #bell