1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 22: Problems at Bell Canada

Bell Canada is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Kirkland, Brampton, Toronto, East Ferris, Halifax, Charlottetown, Moncton, Montréal, St. John's, Mississauga, Severn, Ottawa, St. Thomas, and Kitchener.

CityProblem TypeReport Time
Vancouver Internet 15 hours ago
Kirkland Wi-fi 17 hours ago
Brampton Phone 20 hours ago
Toronto Wi-fi 20 hours ago
Brampton Internet 1 day ago
East Ferris Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩

  • mike00617140414
    Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported

    Want a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back

  • DBrennanCYW
    David Brennan (@DBrennanCYW) reported

    @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?

  • KempM88
    Matt K (@KempM88) reported

    @vandewallefarm @Bell_Support Bell ******* sucks

  • Iamvotingyes
    WeTheNorth (@Iamvotingyes) reported

    @duhan_muni11827 @Raptors @Bell Get that garbage (ai automotive response) outta here

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...

  • TVWShepherd
    Tish (@TVWShepherd) reported

    @Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!

  • Zish22
    king of shadows (@Zish22) reported

    @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

  • Puneet0982
    Puneet Mahajan (@Puneet0982) reported

    @Bell DM sent hoping to get a faster resolution!

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

  • pye_jimmy
    Jimmy-Pye-Guy (@pye_jimmy) reported

    @vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.

  • o0CyberFreak0o
    CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported

    @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

  • agoulet81
    agoulet (@agoulet81) reported

    @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

  • minaaahz
    Mina | FREE 🇵🇸 TIL ITS BACKWARDS MF | (@minaaahz) reported

    @Bell_Support haven't had internet at my house for over 2 hours now. Is there another outage today?

  • jimmymac6685
    James MacDonald (@jimmymac6685) reported

    @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

  • casiestewart
    CASIE 💕☀️ (@casiestewart) reported

    @Bell_Support hello! We have not had internet for about 24 hours Toronto (Dundas West/Bloor) is there an outage?! 😩🥹😭

  • annagt04
    Annagt (@annagt04) reported

    @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • Robot_tells_me
    Adam (@Robot_tells_me) reported

    @Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.

  • TimJArmstrong
    Tim (@TimJArmstrong) reported

    This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

  • ElizabethDuncan
    Elizabeth J Duncan (@ElizabethDuncan) reported

    @cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

  • BradKrassi87390
    Brad Krassilowsky (@BradKrassi87390) reported

    @vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them

  • ricksvelo
    Rick1983🇨🇦🪬🌎 (@ricksvelo) reported

    @Bell I just cancelled bell and switch to an American company. I’m paying less and get way better service. Canadian companies are garbage. Do better.

  • RichFriars
    R I C H (@RichFriars) reported

    Trying to get @Bell to service my area but they don’t seem to be interested.

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • missesja33
    L (@missesja33) reported

    @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

  • DenbySister
    Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported

    @theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.