1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Charlottetown, Moncton, Montréal, St. John's, Mississauga, Severn, Ottawa, St. Thomas, Toronto, Kitchener, Windsor, London, Milton, and Chatham.

CityProblem TypeReport Time
Halifax Wi-fi 1 hour ago
Charlottetown Internet 4 hours ago
Halifax Wi-fi 4 hours ago
Moncton Internet 5 hours ago
Montréal Wi-fi 7 hours ago
Moncton Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveDickerNL
    Stunning Steve ⬆️ (@SteveDickerNL) reported

    Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

  • RyemanCanada
    Rye man (@RyemanCanada) reported

    @Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩

  • Maverick_XBT
    Mav (@Maverick_XBT) reported

    @TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • SebArtDram
    SebRen (@SebArtDram) reported

    .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

  • Colin93_LFC
    Colin 🔴 (@Colin93_LFC) reported

    @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

  • musings_paul
    Paul Rose (@musings_paul) reported

    @Bell Total outage in Etobicoke central just before game time !! Fix now

  • Coachgirl411
    #momof3 (@Coachgirl411) reported

    @Bell power back on in Westmount but wifi not working.

  • vanderhague
    Always Freija. (@vanderhague) reported

    @PhillipMillar @TEMP0RARY_NAME Lost my cell on Sat. Had to unfortunately go to a Bell store where I had to deal with a surly, utterly rude J££t invader. F*ck @Bell. Crush the telecom oligopoly.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • missesja33
    L (@missesja33) reported

    @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • Robot_tells_me
    Adam (@Robot_tells_me) reported

    @Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • lowe17RN
    John L. (@lowe17RN) reported

    @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

  • CheyneLothering
    Cheyne Lothering (@CheyneLothering) reported

    @Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???

  • celinalex_ru
    Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reported

    I don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

  • bigleafkev
    Mr.B (@bigleafkev) reported

    @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • vandewallefarm
    David Vandewalle (@vandewallefarm) reported

    Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

  • lauriekgrant
    Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reported

    Hey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?

  • DenbySister
    Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported

    @theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell @bell my service has been down since July 12 #fail