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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Cambridge, Moncton, Montréal, Toronto, Nanticoke, Regional District of Central Okanagan, London, Milton, Guelph, Winnipeg, Mississauga, Toronto county, Ottawa, Sydney, and Truro.

CityProblem TypeReport Time
Cambridge Phone 13 hours ago
Moncton Internet 19 hours ago
Montréal Internet 1 day ago
Toronto TV 1 day ago
Toronto Internet 1 day ago
Nanticoke TV 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @zidalama @Bell Not bad actually

  • KelseyB18384983
    Cluesy (@KelseyB18384983) reported

    @Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?

  • iam_7even
    7even® (@iam_7even) reported

    @Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.

  • Bentu_Osa
    Bentulla (@Bentu_Osa) reported

    @Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network

  • Ridwan_RanDdy
    Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported

    @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

  • Leo71106092
    Leo (@Leo71106092) reported

    @TheSpec she also has a medical alert service that isn’t working either with this outage. How many are in the same situation? One fall and we’re in big trouble. @Bell and @Bell_Support have been completely useless. Lying every other day when it will be repaired.

  • shafqatsaify
    Shafqat Khan (@shafqatsaify) reported

    @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.

  • soul_supplier
    Soul Supplier (@soul_supplier) reported

    Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter

  • thej_schro
    Justin S (@thej_schro) reported

    @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???

  • whois_adarsh
    Adarsh (@whois_adarsh) reported

    @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

  • yemitula
    Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported

    @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • ETRdotTVRon
    Ron Shaw (@ETRdotTVRon) reported

    After Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.

  • RhakelsA
    Ngozichi Etoe (@RhakelsA) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well

  • jwhizzo_
    Jamiu Alao (@jwhizzo_) reported

    @Highteaspeaks @Bell Get No Name sim card at Real Canadian super store, NoFrills or any Loblaws store. It is like $5. Activate the sim card by migrating your existing number to it. You can call the customer to help you to do that. Downloaded PcMobile app. Choose the data plan you want.

  • MiracleofMilk
    MiracleofMilk (@MiracleofMilk) reported

    @Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced

  • mattvanp
    The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported

    @bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****

  • CosmicalLupus
    Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported

    @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

  • ricksmsnet
    Rick O'Connor (@ricksmsnet) reported

    @Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.

  • klaaspice
    kℓaas (@klaaspice) reported

    wtf is Sportsnet 360 and why tf is not included in my package @bell

  • ade_chameleon12
    Prince Ade-Chameleon (@ade_chameleon12) reported

    @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • ABhummingbird
    OK universe you're in charge (@ABhummingbird) reported

    @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

  • eyexcel
    🇨🇦leon (@eyexcel) reported

    @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.