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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 25% Phone (25%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: London, Oakville, Montréal, Greater Sudbury, Mississauga, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, Cambridge, and Gatineau.

CityProblem TypeReport Time
London Internet 33 minutes ago
Oakville Phone 2 hours ago
Montréal Internet 7 hours ago
Greater Sudbury Phone 1 day ago
Mississauga Internet 1 day ago
Montréal Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • ithinkforme1989
    em ❤️‍🔥 (@ithinkforme1989) reported

    Why is it impossible to get info from @Bell on fibre op installation? 😭 we need internet besties please help.

  • PeterTu67128266
    Peter Turner (@PeterTu67128266) reported

    @ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • SensArmy4Ever
    The Sensational Truth (@SensArmy4Ever) reported

    @clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!

  • Taidai1338
    Tai (@Taidai1338) reported

    hey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    Great @bell againt another crash! $bell worst internet

  • uzimtl1
    Usman R. (@uzimtl1) reported

    @RogersHelps Just switched to @RogersHelps home internet from @Bell a few months back and this is the second time it has gone out for more than 4 hours. This time it was 12 hours! What gives? Absolute garbage internet service!

  • Thundercattttt0
    Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported

    @TerryHethering9 Yep I cancelled about 20 years ago. Cable/internet package, it was unlimited. Suddenly Bell sent me an overage bill, they changed my plan and didn't tell me. Then expected me to pay overages. I escalated for a week, NOBODY would fix my account. @Bell

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow

  • jsvhreborn
    The Professional (@jsvhreborn) reported

    What Canadian hockey fans need to most upset by is that @Bell still has that stupid commercial on with the guy pretending he is a hockey coach for team Canada in the dressing room. Read the room @Bell #Analysis #GoSensGo

  • ChristineB26524
    Christine Boomhour (@ChristineB26524) reported

    @Bell is there an issue with Bell Fibe? I have no internet access and I cannot connect my TV. Please advise ASAP as I'm missing racing

  • BlueJaysBabyGrl
    My Baseball Romance (@BlueJaysBabyGrl) reported

    @ryangerritsen @Bell Is VMedia available where you are? They're way cheaper than the big two even though they supply either Bell or Rogers internet. For tv service try alibox. $14/M if you pay for the full year up front.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!

  • Delwood74
    morleyman (@Delwood74) reported

    @ryangerritsen @Bell Everybody: "Just tell Rogers you're cancelling and they'll offer you a much cheaper package" Me: "I'd like to cancel my service" Rogers: "Sorry to see you go"

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • carrera_77
    Jason Sordi (@carrera_77) reported

    @Bell I’m a Fibe customer. I have the Fibe TV app on my smart TVs. don’t use my cable box. I called in to have it removed & was told that by removing the box my fee will go up. service stays same just getting rid of equipment that’s not reqd. I don’t understand the logic.

  • CharleenRAustin
    Charleen Austin CHE (she/her) (@CharleenRAustin) reported

    @Bell I have been through 3 customer service agents for a bill you sent me for a home phone account you failed to properly cancel a year ago, I have wasted time with three callers who will not help me reconcile this and demand information about the account that no longer exists.

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.

  • rationalposts
    Rational Posts™ (@rationalposts) reported

    @ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.

  • miketheref
    Mike “The Ref” Malowany (@miketheref) reported

    @TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!

  • reluctant888
    38 Social Credit Score (@reluctant888) reported

    @ryangerritsen @Bell Yes, our Bell cell bill went up over 10% without warning or explanation. Thing is Rogers isn’t an option because the network is unusable for us.

  • l_wh14
    lweasel (@l_wh14) reported

    @Raptors @Bell To bad we will never get to see him play

  • Jeff416Vella
    Complaint dept. (@Jeff416Vella) reported

    @dimi_james @Bell @Bell_Support Your first mistake was going to Albion mall. Second was thinking that bell actually gives a ****.

  • csmyth41
    Colin (@csmyth41) reported

    @Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.

  • robilarious
    Kevin Roberto (@robilarious) reported

    @Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡

  • laurie_naugle
    Laurie Naugle (@laurie_naugle) reported

    @C_Mulroney @Bell **** you and your fat **** boss you useless ****

  • OremusRosarium
    Ora Pro Nobis (@OremusRosarium) reported

    @RogersHelps I did hence why I'm reaching out via social media Why am I being forced to pay a penalty for service that didn't work. I had to go back to @Bell Make it right

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell_Support Your response has grammatical errors. Is this typical of your organization?