Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- TV (11%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, Scarborough, Gravenhurst, Ottawa, Mississauga, Wellington North, Machin, St. Catharines, Burlington, Brockville, Gatineau, Kirkland Lake, Armstrong, and Timmins.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 12 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Toronto
|
Wi-fi | 20 hours ago |
|
Scarborough
|
Internet | 1 day ago |
|
Gravenhurst
|
Phone | 1 day ago |
|
Ottawa
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Pitaro (@sammypits) reported@Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.
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Yasser (@yassal83) reported@Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business
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PRECIOUS (@donprecio) reported@Highteaspeaks @Bell Koodo is $32 after tax.any, you can link to your bank for automatic payment or pay by yourself, so you don’t owe them just don’t pay if you don’t want service.
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Whale. (@Oyeyemiyinka) reported@Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive
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Ernie (@ErnieFemiOwen) reported@MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB
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Noon (@_noon278) reported@Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.
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Cancel the parade (@andrewhyk) reported@Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.
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Paul (@Paulondrumz) reported@Bell FIX YOUR DAMN APP
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Agent 47 (@47TheAgnt) reported@TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune
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Bentulla (@Bentu_Osa) reported@Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network
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Catharine (@CatharineYogi) reported@tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell
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Dowin Jiwa Shiboo (@jiwashiboo) reported@Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService
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John (@johnowolabi_) reported@Highteaspeaks @Bell which did you switch to? help a brother..
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.
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Brendan Fyke (@BlackHoleNorth) reported@Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.
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Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
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Reid (@MagicWeedBus) reported@Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.
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Carla_SensFan92 (@carlast_sensfan) reported@Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.
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TonyyyP👽 (@TonyP187) reported@Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell
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Hightea🍁 (@Highteaspeaks) reported@VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking
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SebRen (@SebArtDram) reported.@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺
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feed. (@FMore906) reported@sebdot @Bell @FANEXPOCANADA anybody down to run this
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agoulet (@agoulet81) reported@Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!
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Godson (@NotJustOs) reported@Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.
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David Brennan (@DBrennanCYW) reported@Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.
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Paul Salmon (@pfsalmon) reported@Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.
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Steph RO (@bronwyn121212) reported@Bell Hello, the wifi is poor.
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Infinitus Capital (@InfinitusCap) reported@Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???
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Cory Judson (@CoryJudson) reportedI cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.