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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Vancouver, Kirkland, Brampton, Toronto, East Ferris, Halifax, Charlottetown, Moncton, Montréal, St. John's, Mississauga, Severn, Ottawa, St. Thomas, and Kitchener.

CityProblem TypeReport Time
Vancouver Internet 9 hours ago
Kirkland Wi-fi 11 hours ago
Brampton Phone 13 hours ago
Toronto Wi-fi 14 hours ago
Brampton Internet 19 hours ago
East Ferris Phone 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • abrahamgeorge1
    Abraham George (@abrahamgeorge1) reported

    @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • howardruns
    Howard Bailey (@howardruns) reported

    @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

  • SflJim
    jim saul 🇨🇦🌽🐓 (@SflJim) reported

    @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

  • knarr_rosemary
    Rosemary K 🇨🇦 (@knarr_rosemary) reported

    @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!

  • VJsapps
    Vijay Sapps (@VJsapps) reported

    @Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !

  • mike00617140414
    Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported

    Want a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back

  • DBrennanCYW
    David Brennan (@DBrennanCYW) reported

    @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

  • YamiYukiSenpai
    YamiYukiSenpai (@YamiYukiSenpai) reported

    @Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?

  • SteveDickerNL
    Stunning Steve ⬆️ (@SteveDickerNL) reported

    Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

  • AmitJai20
    Amit Jaiswal (@AmitJai20) reported

    @Bell @Bell_Support Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred. Why can't store handle billing issues? Very frustrating.

  • Puff23138399649
    Jax (@Puff23138399649) reported

    @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

  • missesja33
    L (@missesja33) reported

    @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Just astoundingly horrible service.

  • CheyneLothering
    Cheyne Lothering (@CheyneLothering) reported

    @Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

  • MarquanV
    GeekDosage98 (@MarquanV) reported

    @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

  • lowe17RN
    John L. (@lowe17RN) reported

    @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • dannydespa
    dan (@dannydespa) reported

    @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

  • CoryJudson
    Cory Judson (@CoryJudson) reported

    I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @yourrightmedia1 @Bell_Support Good to know! What is going on with these Internet service outage these days? And we only have Rogers and Bell to choose from? It sucks!!

  • DenbySister
    Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported

    @theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.

  • axelsimonise
    Axel (@axelsimonise) reported

    4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.