Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, Halifax, Wingham, Toronto, Toronto county, Calgary, Edmonton, Kincardine, Bruce County, Markham, Montréal, St. Catharines, Hampton, Mississauga, and Whycocomagh.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg
|
Phone | 1 hour ago |
|
Halifax
|
Internet | 4 hours ago |
|
Winnipeg
|
Phone | 4 hours ago |
|
Winnipeg
|
Phone | 5 hours ago |
|
Winnipeg
|
Phone | 5 hours ago |
|
Winnipeg
|
Phone | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Herrichtig78 (@Mike43781977) reported@nath_beauregard @Bell @Bell sucks, I would never go back to them for home services, there internet sucks the most, the fastest speed they can only offer is 50mps, I asked about fibre and they don’t have a date as of yet
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Tony Comtoni (@TComtoni13108) reported@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
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firstnexsilver (@Mitchingan1) reported@Raptors @Bell Walking down van born I have people who pull over and ask me for help after Thier car accident thinking I'm the police walking a beat
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Lola - (@mom22lappys) reported@Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back
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Dog Lover!!! (@thebigwojcik) reported@Bell @Ombudsman_OBSI My mobile cost went up. Called twice only way to get a cheaper plan is to get a phone through them. I buy my phone's myself. Don't like contracts. They blamed the increase on the war! Called Telus and saved $37 a month. No more loyalty, Bell sucks!
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Elliott Arcand (@ElliottArcand64) reportedCmon @Bell fix your ****!
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Jessica (@JessicaMaruncic) reported@Bell unbelievably horrible service today. We have all of our business internet and phone through you and none of it is working and I am being told too bad. Business can’t run too bad, customers get an out of order phone message too bad! #worstcustomerservice
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*Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported@nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.
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darkstarr05 (@darkstarrrrr11) reported@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
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Kudzie Chasosa (@chasosak) reported@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
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x-Cole (@colew2626) reported@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
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lweasel (@l_wh14) reported@Raptors @Bell To bad we will never get to see him play
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
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The Sensational Truth (@SensArmy4Ever) reported@clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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Linkies4life (@linkies4life) reported@stunlokked @Bell Wait for a scamming (you know the demographic) door to door salesman. He will tell you about a new customer promo. You tell him you already have service. He tells you to pretend you're moving out of the country and close the acct. Sign up with another member of the house.
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell_Support Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine
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Monark Bhanuprasad Brahmbhatt (@monark_23) reportedWhy tf is your customer service SO fuxkin much unpredictable & unreliable!!! @Bell #bellbusiness wtf!💀
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DirtyShirt02 (@DirtyShirt0204) reported@Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.
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King Of The North (@KingstonBraeden) reported@CloudyNights47 @Bell Bad internet got me moving like an invasive species
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Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported@bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport
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Mark Thorpe (@StarThorpe68) reported@Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!
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✨ (@euphxriiaau_) reported@Bell_Support I came across something that looked like a broken bell box. Can I send it to you in the DM for you to take a look at?
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Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
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BENDELLX (@BENDELLX1) reported@Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell
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Lino Palmieri (@linop67) reported@nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works