Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (24%)
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TV (12%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Woodbridge, Toronto, Winnipeg, Upper Loch Lomond, Glace Bay, The Bush, Ottawa, Borden, Burlington, Moncton, Fredericton, Gaspereau Forks, North York and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Woodbridge |
Phone | |
| Toronto |
Internet | |
| Winnipeg |
Internet | |
| Upper Loch Lomond |
||
| Glace Bay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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sarah !!
(@fundyonfilm) reported
@oceanwavebIues @Bell fix it.
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Maya Principle
(@maya_principle) reported
@CyaraBird Gotta love the monopoly that @Bell_Support and @Rogers have in this country! Charge an arm and a leg and we still cant get good service anywhere in this country
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Alex
(@prophetorium) reported
@Bell Hey Alexa, how is it possible that a company as garbage as bell, somehow manages to get even worse year after year? Departments can’t communicate with each other you say? Third party technicians and overseas support? Sales people lying with no penalty? Crumbling infrastructure?
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Andrei
(@WarAnakin) reported
@Bell My parents are not tech savvy and im currently in a foreign country. I asked my mom to place a support call at your departments. Please exchange the faulty equipment and set the default DHCP config for 192.168.0.1. Our address is 101 Rue Lavoisier, Chateauguay,QC,J6K3Z1
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Mr.NotNice
(@Mr_NotNice_) reported
That makes no sense for me to Reactivate outgoing call with @Bell_Support they want me to pay a bill and I just got the phone on Boxing Day Like WHAT!!! Telling me they bill the customer in advance but I got my phone 3 days ago 😒😒😒😒😒 so annoyed
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Andrei
(@WarAnakin) reported
@Bell_Support If you really cared about customer satisfaction, you could throw in a no additional cost smartphone for my mom. We've been loyal customers since 2004 yet not once a rep bothered with the type of phones we might be using. Yet you pride on customer satisfaction.
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VP-Elect Baby DeadEye Tweeter
(@montreal_baby) reported
@Bell_Support In Montreal and internet has been down ALL afternoon and I need to work! I have a ticket open but its a Bell problem so no clue when it comes back up. What is going on?!?! I have work tomorrow AM and updates would be NICE
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Andrei
(@WarAnakin) reported
@Bell Thank you for neglecting my parents and the service they pay for. Thank you for sending us a faulty modem that freezes everytime we add a wifi device or just freezes because it feels like it. We pay for your highest available plan and we dealt with this since the 1st months
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Gennelle Cruz
(@gennelle_) reported
Your **** service makes me wanna blow my brains out @Bell_Support
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Let's talk to it.
(@catfatbat) reported
@Bell_Support I'm experiencing issues with a different iso you're in luck.
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Steve Thompson
(@thompsonesquire) reported
@Bell_Support 4 ***, no answer. So much for being "here to help."
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Doug Scott
(@can_doug) reported
@Bell technicians failed to show up 2 days in a row and no call to say they were not coming. Sat around for a total of 8 + hrs, spoke to at least 8 reps and no sympathy. Impossible to speak to a manager, floor sup said “I am your last stop”. Absolutely horrible service.
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Let's talk to it.
(@catfatbat) reported
@Bell how much for good internet that doesn't ******* suck? I'm sick and tired of being the only one with lag issues.
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Cate
(@Co_opCate) reported
@Bell_Support I just had one of your employees hang up on me after I refused to give him my drivers license number or SIN. Not sure why a customer of 20 years would need to provide private info to get a new service. The 2nd call person in customer loyalty didn’t even ask for that
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Sterling Malloy
(@MalloySterling) reported
@Bell you’re the worst. Over 2 hours on hold total and you hung up on me. I’ll hate you forever idec
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katie
(@oceanwavebIues) reported
@fundyonfilm @Bell i’m gonna do bell and @bellsupport fix my wifi or else
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Mr.NotNice
(@Mr_NotNice_) reported
I been on the damn phone on hold for an hour with @Bell_Support and no one yet this is crazy 😒😒😒
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katie
(@oceanwavebIues) reported
@fundyonfilm @Bell do you think if i tweet them enough they’ll fix it
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support I have been asking more than 1 hour to your representatives to schedule a technician to be sent my home and they are not listening. This is unacceptable. Poor customer service .
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Clare Kines
(@NunavutBirder) reported
Bell: You seem to be using a lot of data, therefore we’re disabling your account. Phone us to fix it. Also @Bell_Support : we appreciate your patience. Wait times are over an hour.
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rishas
(@risha72) reported
@Bell_Support when will the service disruption issue be fixed in Milton?
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support I need some help.Currently my internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me.The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap!
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leftbob🌊🇨🇦🇺🇸
(@leftbobgolfer) reported
@Bell That looks like a picture of an @bell customer service desk, as in, no live person to speak with. Likely better than the mistreatment and lies you get from the real ones and the definite reason there'll never be another bell product or service in my home.
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Souad🐢 ~Ordinary~
(@trueintegrity87) reported
@Bell_Support Help. Currently my internet internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me. The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap.
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Luke Williams Parent
(@LukeWilliamsL2) reported
Cool, @Bell double charged me for internet and TV this month. Why do I even have to use Bell?! Worst company in Canada.
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katie
(@oceanwavebIues) reported
and @bell i’m so mad at y’all for putting fibe into my street and cutting my wifi line in half. 👍🏻 please fix it i don’t care if the ground is frozen please come fix it
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KTrain
(@krtrain12) reported
@Bell @Bell_Support can you provide an update on the outage in The GTA??
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Andrei
(@WarAnakin) reported
@Bell_Support That was the point of the tweet, for the info to be public. There is nothing to DM, you already have the info. Please address the issue and I will remove the posts. Happy Holidays.
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Raza Zaidi
(@rzaidi34) reported
@TELUSsupport @TELUS Thanks for nothing. Gonna charge me $130+ in fees for switching accounts. For what? Being a 20plus year loyal customer? Ok cool gonna take my 6lines off your company and head over to @bell I think they want my money
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sapp_91
(@sapp_91) reported
@Bell_Support trying to purchase apple airpods from your website and keep getting an error after inputting payment information. Is your website experiencing problems?