Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (28%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Ottawa, Brossard, Kirkland, Toronto county, Brampton, Halifax, Scarborough, Moncton, Hamilton, Mississauga, Beaconsfield, Fredericton, and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 55 minutes ago |
|
Montréal
|
Internet | 2 hours ago |
|
Ottawa
|
Internet | 5 hours ago |
|
Brossard
|
Internet | 5 hours ago |
|
Kirkland
|
13 hours ago | |
|
Toronto county
|
Phone | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
-
Harbourfront Technologies (@harbourtechx) reported@Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?
-
Typhlosion3000 (@Typhlosion3000) reportedTl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.
-
Leslie Ball 🐶 (@LeslieBall29) reported@finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.
-
lil Shan (@clynshan) reported@ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching
-
🇨🇦Wayne🇨🇦 (@Reil76) reportedHey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!
-
BURNSY99 (@rgross36) reportedya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????
-
Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
-
Bell (@Bell) reported@RTLVCoach We're sorry to know about the ongoing issues with your service. Please follow @bell_support and send us a DM so we could get your account details.
-
Vanessa 🇨🇦🏊🏻♀️🚴🏃♀️ (@VanMeik211) reported@Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!
-
Richard Berry (@rlberryyogi) reportedPretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.
-
Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
-
Timsaal Bukhari (@Timsaal_1) reported@Bell_Support central node in the network is rigged to the command line again
-
Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported@Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support
-
Dominic ferris (@Gristmill2002) reported@Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold
-
MaryAnn Williams (@MaryAnnW228) reported@Reil76 @Bell I left bell a long time ago for the same reasons. I switched over to Roger’s, even tho I hate them too, I’ve had zero issues for years now.
-
RTLVocalCoach (@RTLVCoach) reportedI still have no service and got no help from @Bell i will not be paying for service I never received!
-
Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
-
Void 🖤✨ PRE-DEBUT-ish (@VoidVesselVT) reported@Bell @Bell_Support I had the worst time this morning trying to explain my very basic connection issue to your customer service today. I have no Internet. Bro wanted me to go to a website, couldn't grasp that being on "the WiFi" would make that impossible, and that my using my phone for Internet means I can't do the modem registration he's asking me to do. I asked him so many times to forward me to another person, which he refused. After begging, he said he could if he charged he $75 , I said fine, then he charged me, gave me a time window tomorrow that someone will be by, and basically said bye. So, no, I didn't actually get to talk to anyone useful today. 0/5 stars.
-
Andy Dennis (@bakayaroh) reported@Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again
-
maria priolo (@1Priolo) reported@Bell I think your virtual assistance program is broken. I've been trying all day to get to technical support and after in putting all the prompts it goes silent. No transfer, no support, no help and I'm still having issues with my TV freezing!
-
Tanner Thomas (@Tanner_Thomas95) reported@Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there
-
Jon Stone (@Stoney_13) reported@harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.
-
Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
-
Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
-
Reverend Michael Coren (@michaelcoren) reportedAnybody having problems with @Bell email today?
-
Howllr 🇨🇦🍁 (@howllr) reported@DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.
-
Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
-
Papasmerf (@papasmerf68) reported@Bell Na don’t need to lose anymore time talking about what’s wrong. Maybe you guys should fix all your problems and start fixing all those tickets you guys are getting.
-
CindyMcN🇨🇦❤️ (@Mc49Cindy) reported@Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢