Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (23%)
- TV (13%)
- Wi-fi (8%)
- Total Blackout (4%)
- E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Greater Sudbury, Dartmouth, Montréal, Oakville, Toronto, Scarborough, Moncton, Dawson Creek, Calgary, Grande Prairie, Châteauguay, Repentigny, Dundas, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 hours ago |
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Phone | 11 hours ago |
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Internet | 24 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Ryley (@Ryley322) reported@Bell_Support FIX YOUR **** I CAN'T PLAY GAMES WITHOUT GETTING 200+ PING
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Ralph FrankenSnowman ❄️☃️❄️ (aka Frathos) 🇨🇦 (@FrathosCAN) reported@Bell_Support Do you guys test the Bell Mobility website with the Chrome Browser? I doubt it because once again this month while viewing billing information, I was booted back to the main login page & wasn't able to successfully log in again even after removing all Bell cookies!
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Kerry (@kingkerry) reportedLet me see if I have this right... - Pay @Bell for 50gb service (not even close to fast anymore but okay) - Speed check... 19mb - Call @Bell - Oh, looks like you need a new modem - Can't wait for delivery, drive to the mall to swap - Now, Can't speedtest - no internet AT ALL. ??
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Shadymaster (@shadymaster08) reported@Bell i can truly say, your service is garbage, and your customer service is even worst. For such a big company, it’s mind blowing how horrible of a service you offer!
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WalterFalls (@WalterFalls) reported@Bell_Support @Bell Please consider adding CBC Windsor to Bell Fibe TV , either as a starter for Kitchener/ London/Windsor or simply as a subscription to Fibe TV timeshifting! Bell Satellite has this service on channel 587! 🙏
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SPeardon (@slats67) reported@Bell Today I cancelled my service with you. After 15+ years, no late payments, all I asked for was to speak with someone from retention. I received callbacks from associates offering packages that were posted on website. I’ve had cable, satellite, internet and mobility. Ur loss
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Bee Warren (@BeeChill24) reported@Bell_Support Hello how does this work? There is a communication line in half and down on the ground in Morewood & the people there have no phone. How can I contact someone to relay their address? Thank you
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Bee Warren (@BeeChill24) reported@Bell hello. Communication lines are down at 1540 McGlaughlin Rd Crysler Ontario. Do you have a an emergency line or an after hours phone no. or email so I can send photos to indicate what is happening? Phones have been out for 6 days now. Thank you
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blogsbyjenn (@blogsbyjenn) reported@Bell_Support I have told Bell my issues multiple times. Nothing gets done
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Robert Brazeau (@RobertBrazeau9) reported@Bell_Support Service down in Montreal Mile End ??!
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Dowin Jiwa Shiboo (@jiwashiboo) reported@Bell_Support Sent the requested information via DM. @Bell installed the fiber cable last week in our area. Please ask them to fix it properly.
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Don Murney (@MurneyDon) reported@Bell really do you know what customer service is? Had internet installed along with the Bell Fibe TV app. A week to activate the app after internet service is set up? That's ok, my disabled wife who only has TV doesnt mind waiting for the only thing she can enjoy.
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kirst ✨ (@kirstennhaymes) reported@Bell just experienced the WORST customer service EVER. Been a customer for years and they are trying to ROB me of more money. Will be cancelling ALL of my bell services and all my friends and family will be doing the same too. Absolutely brutal
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Ralph FrankenSnowman ❄️☃️❄️ (aka Frathos) 🇨🇦 (@FrathosCAN) reported@Bell_Support Why do you guys hide price hike notices only in the downloadable PDF bills? As someone who usually only looks at the online bill information, there is never any notice visible in any of the online detail sections when viewing one's monthly bills! 🤬👎
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Melissa D (@melissadesm) reported@Bell get your **** together. Call in they say it’s going to be resolved, same with your website and your virtual support however ITS NOT. Ridiculous.
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LarryFisherman (@LarryFishermang) reported@Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron
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Lindsay_Ayearst_PhD (@LinzAyearst) reported@RogersHelps @Bell how many days have you had interrupted service in the past 10 days? I’m at 4 days of service outages so far in the past 10 days.
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Chophy (@MChen086) reported@Bell_Support Thank you for your prompt response, we spoke with someone from bell on the phone and said latest is June 30 to get this fix… the wire is exposed and the driveway and interlock needs fixed due to bad filling/repair after they dug it up.
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Andrew Flint (@MorganPlus8) reportedRogers claims to be winning back trust lost in their unparalleled outage, but... When @Rogers says they'll credit back mis-charges and then don't, that doesn't instil trust. Or loyalty. Hey @bell, my Rogers plan ends in June...
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Anupriya Misra (@MisraAnupriya) reported@Bell what is the ETA on outage in Gloucester Ottawa?
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s (@sstephenow) reportedi love @Bell no internet due to "server issue" and i have an english assignment to due
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Erin (@itserinmasters) reported@Bell your CSA just lost a sale because your system can’t locate my address. I had this issue a few months ago when I had a service disruption. You service this area but why is my address not valid?
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Kerry (@kingkerry) reported@Bell_Support Hesitant to DM, every time I contact support, my service gets worse not better. I started with 20mb peak. Called, now I'm currently without any service until someone shows up... maybe today? Apt this afternoon usually means maybe the day after.
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DU (@GreeleyGlen) reported@Bell I’m wondering what address to send an invoice too? It seems as though I’m dropping more calls than ever before. You are costing me money to run my business and as you know I pay you on time and handsomely. Your service on the Avalon Nl area is getting worse, not acceptable!
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Mike Wiseman (@FedUpInAlberta1) reported@TELUS Pry open some of your billions in profit and hire human beings. You’re virtual assistant and customer service line suck. OMG. Congratulations. Your service has matched that if @Bell_Support . That’s not a compliment. I hate monopolies.
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Ali Hemmati (@AliHemm72892902) reported@Bell_Support @Bell you gotta be kidding me our lines still not working correctly after 30 days our fifth line still not working. Your accounting team sends email for funds and balance, why don’t you fix your lines before reaching out this sounds like class action after 30 days the damages you…
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Annie (@AnnieEvans2424) reported@Bell has the worse customer overseas service. Internet service it terrible and @Bell has yet to fix our billing issue. It’s been 6 months! Costumer Service keep saying it’s fix and every month we spend an 1-2 hrs dealing with the same issue. I want to speak to someone in Canada
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noel obrien (@noelobr18721590) reported from Massey Drive, Newfoundland and Labrador@blogsbyjenn @Bell We just went for broadband at 109 a month. That ment we used to pay $209 for tv we never watched.
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vlpoulin (@vlpoulin) reported@Bell forces Fibe on remote worker. #Bell dropped new line$ recently, so why would @Bell_Support repair old? Five days of outage so far, seven phone calls, one no-show tech, one failed commitment from escalation team, hours of frustration, and $200 for new modem.
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Ermos Erotocritou (@dominate2day) reported@Bell_Support @Bell Worst experience ever with Bell yesterday. The phone lines don't work, the internet is spotty, kept me on the phone for 3 hours and NOTHING was resolved. WARNING!! Do NOT use Bell for anything.