Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (24%)
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TV (13%)
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Wi-fi (9%)
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Total Blackout (3%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Charlottetown, Dartmouth, Surrey, Maple, Oakville, Halifax, Winnipeg, Montréal, Toronto, Beresford, Ottawa, Sydney, Guelph and Fort Erie.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Phone | |
| Mississauga |
Internet | |
| Charlottetown |
Internet | |
| Mississauga |
Internet | |
| Mississauga |
Internet | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Angst
(@Angst79799255) reported
@JavedC321 @Bell_Support I’m at over 40 hours of no service and no response other than the same canned response you received. What abysmal customer service. @CRTCeng please open Canada up to competition so that we don’t have to deal with bell anymore
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poiyomi
(@poiyomi) reported
@_KevinClarke @Bell_Support Same here. It's been hours of terrible internet at this point. Can't even watch a 140p youtube video without buffering on a 1.5gb connection.
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Andrew
(@thestoryofapdam) reported
@Bell_Support Still waiting for our service to be back up and running in Milton.. please give us an update
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Steve Gow
(@SteveGow14) reported
@Bell_Support Our internet service is down all of a sudden, and our router has an error code 2000.
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Lauren
(@laurdez) reported
@Bell_Support My internet has been down for over 24 hours now, and no one has responded to my DM asking about updates for my area.
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Jay ❼
(@ItsVertium) reported
@ItsWayzy @TorontoUltra @Bell That **** was comedy
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Jan (jon) Goedhuis
(@TurningTrees) reported
@Bell_Support Port Elmsley Rd, Perth no cell service
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BCKan
(@Signals613) reported
@Bell_Support @georganneb Interesting that service was great during the storm but was not the next day. What is going on? Emails said it should have already been fixed. Please give eta.
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Jesse A
(@JesseA71930116) reported
@Bell_Support @Bell_Support any ETA on when Bell Mobility customers in Peterborough will get cell phone service back?
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Sassssssssssy
(@Sassssssssssssy) reported
@Bell_Support We lost our land line sometime Saturday 21 May during the storm, still no dial tone and not response from the customer service "live" chat
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Harold Feder
(@HaroldFeder) reported
@Bell_Support What's the latest? Internet still down in Kanata despite power being back on for 11 hours.
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Sassssssssssy
(@Sassssssssssssy) reported
@Bell @Bell_Support why is your customer service so horrible? I sent a dm, no response, "live" chat no response
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Brice
(@FACO13) reported
@Bell_Support No internet. Electricity back last night. Cellular back around 6pm on May 22. Meanwhile I'm with Rogers for cellular for work and no issues throughout. Please bring back internet for K1J. Also phone line for the area. My senior mom (87) has no way of communicating.
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Angelina
(@Angelin67753892) reported
@Bell_Support @wright_jesse You keep asking for account details when this is a general problem. Please address it as such.
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Nathan Stoner
(@nvrl8n8) reported
@Bell_Support My bell fibe down Again can’t get a hold of anyone at Bell support
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🕋 Haris 🇨🇦🇵🇸
(@Harism93) reported
@Bell you have terrible network right beneath the behemoth @WonderlandNews
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Marilia Anthony
(@marilia_anthony) reported
@Bell_Support We’re current at 24+ hrs with without internet or cable. I’m so over this **** ..
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Jesse Wright
(@wright_jesse) reported
@Bell_Support @Bell_Support we lost cellular and internet around 10:00am today May 22. It’s now 8:45 and it says we have service but the internet doesn’t work and the cellular is ridiculously slow!
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Javed C
(@JavedC321) reported
@Bell_Support no internet, no five tv and thanks God we do not have cell phone with Bell. When will service will be restored? It has been over 28 hrs & counting.....
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Angst
(@Angst79799255) reported
@Bell_Support now 40 hours with no service. No major damage in my area and the bell website says there are no outages in my area. Bell won’t take phone calls and no answers here. Why won’t you update us? Abysmal customer service @CRTCeng
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Snarky Larky
(@snarksmcd) reported
Ugh. @Bell_Support internet is absolute trash right now. What is going on? It has been abysmal since around 4pm, showing full signal but nothing is able to load and even the smallest task takes eternity to complete. Why am I paying $100/month for this?
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K
(@i_likegriping) reported
@Bell_Support customer service via phone is saying that the power outage may be to blame for our account being CANCELED? That makes NO sense.
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Sassssssssssy
(@Sassssssssssssy) reported
@Bell_Support We lost our land line sometime Saturday 21 May during the storm, still no dial tone and no response from the customer service "live" chat
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🇨🇦 GeorganneB, Prophetess 🇺🇸
(@georganneb) reported
@Bell_Support cannot provide an estimated time for Internet service restoration in postal code K1A in Ottawa after 2 days of service outage. Our power is on here but no internet. I would be totally isolated if it wasn't for my @Rogers cell phone. #shame
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kima
(@kim_canuck) reported
@Bell_Support I call BS. The outage is to great to be localized areas due to downed lines. This is a major infrastructure failure.
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Chris Hofley
(@chrishofley) reported
from
Ottawa, Ontario
@orbit_matt @hydroottawa @Bell Yelling at anyone's social media crew isn't helpful. They aren't the ones responsible for fixing the issue.
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KAMAJ
(@kamajsilva) reported
@Bell_Support No internet for almost 48 Hours. Wtf are you doing. We can’t run CC machines. This is so irresponsible of you
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Kevin
(@_KevinClarke) reported
Hey @Bell_Support are there issues with #Fibe in the K8N area? Or do I just hit my router with a hammer?
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melissa leng
(@MelissaLeng) reported
@Bell_Support Help! Been trying for weeks! So frustrated maybe u can help here is my code error bell error code 1009N/u11870 Can’t watch from my app
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Cale Boam
(@nascar_master) reported
.@bell Fibetv is a horrible service. It never works and you pay out the *** for it. I am lucky to be able to watch 2 minutes before it freezes. There is no way I am going to renew it when I move with the customer service they provide.