Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (25%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Cambridge, Brampton, Vancouver, Greater Sudbury, Toronto, Gatineau, Mississauga, Haliburton County, Barrie, Fredericton, Laval, Vernon, Montréal, Ottawa, and Kincardine.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Phone | 2 hours ago |
|
Brampton
|
Internet | 2 hours ago |
|
Vancouver
|
Phone | 21 hours ago |
|
Greater Sudbury
|
Phone | 1 day ago |
|
Toronto
|
Phone | 1 day ago |
|
Gatineau
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.
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Cancel the parade (@andrewhyk) reported@Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.
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Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
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Hightea🍁 (@Highteaspeaks) reportedBREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭
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JRPatterson☘️ (@JPintheLDOT) reported@Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?
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Ian Clarke (@IanClarke_ca) reported@Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.
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Steph (@Stephy_72) reported@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
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Tina (@ProphecyQueen) reported@Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!
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Nisi Morgan (@nisimorgan) reported@Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod
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Thomas Halkett (@thomas_halkett) reportedI was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠
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Oluwapelumi (@MPDansu) reported@Shelby2628 @Highteaspeaks @Bell They just called me randomly late last year. First thought it was a scam call, later discovered it was Fido My wife who is a current customer called to change to my plan but they said it's just for customers that left
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𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported@Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?
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Anuj Miglani (@AnujMiglani1) reported4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support
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liam dixon (@chunker27) reported@Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Iampelumi 🇨🇦 (@Itzpelumi) reported@Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics
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The Last of us!! (@ocp_sumit) reported@bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.
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Thomas Halkett (@thomas_halkett) reportedDown with @Bell I hope they go broke asap
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lexisnexis (@babsy1234) reported@Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.
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Bruno Corrêa (@bcorrea10) reported@Bell Just astoundingly horrible service.
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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John (@johnowolabi_) reported@Highteaspeaks @Bell which did you switch to? help a brother..
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Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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🇨🇦leon (@eyexcel) reported@Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.
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Ọlámilékan (@Olamiii__) reported@Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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Elijah (@Elijahforce) reported@Highteaspeaks @Bell Which network
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Elyn (Էլին) (@Tokyo_Drift19) reported@Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.
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Daberechi. 🟡 (@Kollerkunzultz) reported@Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto