Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (54%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: North York, Halifax, Toronto, Ancaster, Mississauga, Sydney, Lunenburg County, Montréal, Chibougamau, Orangeville, Montague, Lethbridge, Burlington, Boucherville, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 North York
|
Internet | 6 hours ago |
|
Halifax
|
Internet | 8 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Ancaster
|
11 hours ago | |
|
Mississauga
|
Internet | 22 hours ago |
|
Sydney
|
TV | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Waris Nawaz Khan (@Waris_Nawaz) reported@Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.
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Sam Pitaro (@sammypits) reported@Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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tuxking2000 (@tuxking2000) reported@bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.
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mom🍉 (@jaymegzzz) reportedDoes @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me
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Exiled (@ExiledRLL) reported@sebdot @Bell @FANEXPOCANADA anyone down?
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anna b (@Bananrama2) reported@Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng
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Peter T (@Petert13251912) reportedDear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.
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Shafqat Khan (@shafqatsaify) reported@Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m
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Hightea🍁 (@Highteaspeaks) reportedToday Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠
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EyeNeedDoze (@son_dean) reported@bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.
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kℓaas (@klaaspice) reportedwtf is Sportsnet 360 and why tf is not included in my package @bell
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Therese (@theresemacdona6) reportedWell were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!
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Marns 🇨🇦🍁 (@NAURmarns) reported@Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.
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Rayan (@rayansadri) reported@Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)
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Therese (@theresemacdona6) reported@Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!
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Bruno Corrêa (@bcorrea10) reportedFeb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …
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† Data Babe (@alentyler) reported@Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.
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John (@johnowolabi_) reported@Highteaspeaks @Bell which did you switch to? help a brother..
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Ian Clarke (@IanClarke_ca) reported@Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.
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Ty Carruthers (@AmaraFarmServ) reported@Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic
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Infinitus Capital (@InfinitusCap) reportedHere we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???
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TonyyyP👽 (@TonyP187) reported@Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail
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Daberechi. 🟡 (@Kollerkunzultz) reported@Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto
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Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported@Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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Nisi Morgan (@nisimorgan) reported@Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod
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Tina (@ProphecyQueen) reported@Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!