Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (22%)
- TV (12%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Guelph, Toronto, Winnipeg, Montréal, Mississauga, Toronto county, Ottawa, Sydney, Truro, Kelowna, Sherbrooke, Cambridge, Calgary, Corner Brook, and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph
|
Internet | 9 minutes ago |
|
Toronto
|
Internet | 10 hours ago |
|
Winnipeg
|
Internet | 11 hours ago |
|
Montréal
|
Internet | 11 hours ago |
|
Toronto
|
Wi-fi | 12 hours ago |
|
Toronto
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
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Thomas Halkett (@thomas_halkett) reportedDown with @Bell I hope they go broke asap
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lexisnexis (@babsy1234) reported@Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department
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Ernie (@ErnieFemiOwen) reported@MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB
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Marns 🇨🇦🍁 (@NAURmarns) reported@Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@Trevordovsky @Bell The only answer here was to leave…much better service with Roger’s now.
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Heyboonsuccess (@heyboonsuccess) reported@Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.
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Hollie Pollard (@hollie__pollard) reported@Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.
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Infinitus Capital (@InfinitusCap) reported@Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???
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Nisi Morgan (@nisimorgan) reported@Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod
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DNA does not lie! (@dnadoesnotlie) reported@Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!
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Helen Forbes (@forhpm) reported@Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng
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Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported@CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail
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Paul (@Paulondrumz) reported@Bell FIX YOUR DAMN APP
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOD Max plan (Bring Your Own Device).
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The Last of us!! (@ocp_sumit) reported@bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.
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Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported@XVids_Daily @Highteaspeaks @Bell Which network did you port to?
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The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported@bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****
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JustJo 🦋🇨🇦✌️ (@ne2swJo) reportedHey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).
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Tina (@ProphecyQueen) reported@Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!
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Steph (@Stephy_72) reported@RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low
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Ted Tester (@PoliticsCan1999) reported@TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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TonyyyP👽 (@TonyP187) reported@Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell
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Hightea🍁 (@Highteaspeaks) reported@VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking
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iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reportedRogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!