Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (27%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Kensington, Kitchener, Winnipeg, Toronto, Cambridge, Sherwood Park, North Perth, Champlain, Mississauga, Ottawa, Flin Flon, Halifax, Amaranth, St. Catharines, and Selkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington
|
Internet | 14 hours ago |
|
Kitchener
|
Internet | 14 hours ago |
|
Winnipeg
|
Phone | 15 hours ago |
|
Toronto
|
Phone | 15 hours ago |
|
Cambridge
|
Phone | 16 hours ago |
|
Sherwood Park
|
Phone | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Adventures (@adventures_247) reported@Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.
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Nemmii (@Yaboynemipt2) reported@Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Cheyne Lothering (@CheyneLothering) reported@Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.
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Nero (@nero648) reported@Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.
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mitchell (@mitchel60931542) reported@TorontoKOI @Bell I wonder what went wrong. **** org
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Vijay Sapps (@VJsapps) reported@Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !
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Calvin Reynolds (@CalJRey) reported@Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?
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Paul Rose (@musings_paul) reported@Bell Total outage in Etobicoke central just before game time !! Fix now
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Baseballcanadiangal (@Frogger2175) reported@Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers
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Puneet Mahajan (@Puneet0982) reported@Bell DM sent hoping to get a faster resolution!
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CDN_Karma (@cdn_karma) reported@z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.
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Pranay Malusare (@MalusarePranay) reported@Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $
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Lucky Lucy (@Luckylucydach) reported@Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.
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#momof3 (@Coachgirl411) reported@Bell power back on in Westmount but wifi not working.
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Shane Belter (@ShaneBelter) reported@Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.
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James MacDonald (@jimmymac6685) reported@Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡
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Brad Krassilowsky (@BradKrassi87390) reported@vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them
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Gurd1971 (@Gurd19711) reported@Bell_Support internet is down in Streetville/Mississauga area, is there a timeline?
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
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Desirée Bishop (@desireedante1) reported@Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...
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HockeyB97 (@HockeyB97) reported@Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since
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Viola Sewerynek (@viola_s1981) reported@Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.
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Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reportedHey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?
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Owen (@OGSMWT) reported@Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.
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king of shadows (@Zish22) reported@RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.