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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 26% Phone (26%)
  • 8% Wi-fi (8%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Sydney, Richmond Hill, Vaughan, St. Catharines, Ottawa, Surrey, Cambridge, Nepean, Montréal, Kitchener, Longueuil, Owen Sound, Summerside, and Grande Prairie.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Toronto Internet 8 hours ago
Sydney TV 11 hours ago
Richmond Hill TV 15 hours ago
Toronto Internet 15 hours ago
Vaughan Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • yoshiboost
    Yoshi 🇨🇦 (@yoshiboost) reported

    @TSN_Sports @Bell Literally the worst phone company on the planet. But go ahead.

  • Charles65350398
    🇨🇦Canada United (@Charles65350398) reported

    @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

  • harbourtechx
    Harbourfront Technologies (@harbourtechx) reported

    @Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?

  • SamAttinelt3uf
    Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported

    @Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.

  • SakiPathmasiri
    Saki Pathmasiri (@SakiPathmasiri) reported

    @Raptors @IQ_GodSon @Bell You can understand why Darko had IQ run a ton of Point Guard, even when some fans didn't want to see it. All that is going to help his off-ball play. His instincts will take off, and he'll have that on-ball skills to guide the off-ball game.

  • ecstatic_gamer
    EcstaticGamer (@ecstatic_gamer) reported

    @Bell_Support Does it usually take this long to DM a solution to a simple request?

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!

  • SeeMeInHindsite
    Nobodys Son (@SeeMeInHindsite) reported

    @Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars

  • Mags00021130
    Mags (@Mags00021130) reported

    @Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?

  • CuberPowel
    Powel Cuber (@CuberPowel) reported

    @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

  • OnAShipOfFools
    DonDraper (@OnAShipOfFools) reported

    @Bell Why would you address this faster after I post on social media vs me (now) spending hours on the phone talking to your tech support. I know exactly what my bundle costs me and I’m actively looking to cancel all services.

  • maplelake13
    Mike (@maplelake13) reported

    @Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.

  • kfirkiki
    kfir ohayon (@kfirkiki) reported

    @Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.

  • mylendunbar
    Mylen Dunbar (@mylendunbar) reported

    @Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏

  • Ricky_Breeze
    Ed the Sock (@Ricky_Breeze) reported

    @Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks

  • studentforall
    Truenorth (@studentforall) reported

    @Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.

  • cdnaussielover
    BK 💙 (@cdnaussielover) reported

    @Bell_Support our business internet has been down since Friday. Support is saying it’s a bad update to the modem. No solutions have been provided and we’re still down.

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • DemorestKe48215
    Kelly Demorest (@DemorestKe48215) reported

    @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢

  • CassidyV6
    Cassidy Vermeeren (@CassidyV6) reported

    Hey Bell! Curious, does your fraud department actually exist? Have contacted and created multiple claims and haven't heard or seen anything come from Bell. So much for customer support. Explains why people end up with people hacking their accounts and stealing. @Bell_Support

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

  • scot1Tguy
    scot stevens (@scot1Tguy) reported

    @bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start

  • RTLVCoach
    RTLVocalCoach (@RTLVCoach) reported

    I still have no service and got no help from @Bell i will not be paying for service I never received!

  • RobertW96576248
    Robert Watson (@RobertW96576248) reported

    @JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @Bell_Support Twice. We reboot 5 times or so a week to keep things running smoothly (ridiculous). This service is causing us major issues.

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats