Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (25%)
• TV (10%)
• Wi-fi (9%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Toronto, Vancouver, Acton Vale, Moncton, Ottawa, Milton, Kitchener, Mississauga, Montréal, Waterloo, North York, Prince George, Terrebonne, and Cambridge.

City	Problem Type	Report Time
Halifax	Internet	17 minutes ago
Toronto	Internet	5 hours ago
Toronto	Internet	20 hours ago
Toronto	Phone	23 hours ago
Vancouver	Internet	23 hours ago
Halifax	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abraham George (@abrahamgeorge1) reported 6 minutes ago

  @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

• 
  Kevin Aide (@kdaide) reported 7 minutes ago

  @Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken

• 
  James Rubec (@JamesRRubec) reported 8 minutes ago

  Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

• 
  Amit Jaiswal (@AmitJai20) reported 14 minutes ago

  @Bell @Bell_Support Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred. Why can't store handle billing issues? Very frustrating.

• 
  Cars-Sports-News (@CarsSportsNews) reported 14 minutes ago

  I can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable

• 
  Cindy Hung (@CindyHung9) reported 15 minutes ago

  @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

• 
  OT (@Oliver_Trpcic) reported 16 minutes ago

  @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  🇵🇸 (@fcknboogeyman) reported 18 minutes ago

  @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

• 
  agoulet (@agoulet81) reported 18 minutes ago

  @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

• 
  Amit Jaiswal (@AmitJai20) reported 20 minutes ago

  @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

• 
  bill muldoon (@MuldoonBill) reported 20 minutes ago

  @ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots

• 
  David Vandewalle (@vandewallefarm) reported 21 minutes ago

  @Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

• 
  Janet Jesty-Murphy (@janarama39) reported 27 minutes ago

  @Bell @bell my service has been down since July 12 #fail

• 
  Annagt (@annagt04) reported 27 minutes ago

  @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

• 
  Dave McMaster (@davemcmaster93) reported 30 minutes ago

  @Bell hey Bell , as a new customer for just over a month I have been unable to access MY Bell account…several long conversations with CSR’s and no body can help…got a bill today that I can’t/wont pay!!!

• 
  Simsss (@simran_jo) reported 32 minutes ago

  @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 32 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  Bill Stewart (@bill_bookersbay) reported 35 minutes ago

  Only then, did @Bell tried to Steal customers from the startup, and our @CRTCeng "Cancelled" their plans to install yet another Fibre-Optic network instead..

• 
  Axel (@axelsimonise) reported 35 minutes ago

  @VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started

• 
  Big Guy B (@BigGuyB84) reported 37 minutes ago

  @MelissaLantsman @Bell what is this trash? Get your **** together

• 
  Carla_SensFan92 (@carlast_sensfan) reported 38 minutes ago

  @Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.

• 
  Mr.B (@bigleafkev) reported 38 minutes ago

  @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

• 
  Shiraz (@HenryEd13) reported 42 minutes ago

  @Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.

• 
  James Rubec (@JamesRRubec) reported 45 minutes ago

  I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 47 minutes ago

  Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

• 
  Highly Regarded Star 🪨 (@SpongeQuant) reported 49 minutes ago

  @Defiantclient2 @Bell @AST_SpaceMobile not a bad move today on $ASTS for how low the volume was

• 
  Stunning Steve ⬆️ (@SteveDickerNL) reported 49 minutes ago

  Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

• 
  Saim Rashid (@saimrashid) reported 53 minutes ago

  @Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!

• 
  Pixel (@dizzylazypixel) reported 57 minutes ago

  @Bell can you please fix the Internet outage in Mississauga today ASAP? There’s a World Cup final game at 3pm and our life is at risk without an internet! I’m begging you, please fix this outrage 🙏🙏!!!

• 
  Naren (@NarendraS16) reported 1 hour ago

  @Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.