Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Problems detected
Users are reporting problems related to: internet, phone and tv.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Bell Canada
Bell Canada is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (22%)
- TV (13%)
- Wi-fi (7%)
- Total Blackout (4%)
- E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Brantford, Cambridge, Kitchener, Picton, Montréal, Toronto, Toronto county, Halifax, Laval, Pickering, Mississauga, Ottawa, Edmonton, Greater Sudbury, and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Total Blackout | 7 minutes ago |
|
Brantford
|
TV | 19 minutes ago |
|
Cambridge
|
TV | 23 minutes ago |
|
Kitchener
|
TV | 29 minutes ago |
|
Kitchener
|
TV | 31 minutes ago |
|
Brantford
|
TV | 32 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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Defi Hellcat (@DirkDig999) reported@WokeWhisperer @Bell Cancel your Bell subscriptions now.
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Catherina Kennedy 🇨🇦 (@Cat_M_Kennedy) reportedOh dear @Bell_Aliant @Bell as comms company, u don't communicate well. Customer returns modem in person. Bell neglects to tell customer to call to close acct. Customer has exorbitant outstanding fees (owed nothing at close of acct). Grievance form promised 5 wks ago. Not received
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Digitech (@digitech777) reported@Bell @Bell_LetsTalk you have pathetic sales reps. I spoke to a sales rep mentioning I’m coming from another service provider and he didn’t even let me finish and talking in between. Very rude behaviour. Asking me to be with the current service provider.
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Kaushil (@kaushilshah83) reported@Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable
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Jaspreet Dhillon (@Jaspreet_D) reported@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
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North (@Northdaddy) reported@CTVNews @CTV @Bell You are the worst. The reason I cancelled traditional TV. I'll always ensure to make an effort that not a single dollar from our family it's way into your shill, propagandist, hands. Pathetic.
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Brad Canada🥷 🇨🇦 (@BradCAD79) reported@Bell_Support Giga Hub 2.0 with Firmware version: 2.14.1 has a major flaw with the DMZ Advanced mode. The Internet drops every few hours, requiring toggling the DMZ mode on and off. So annoying and unacceptable in 2026. When is the fix coming?
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Catfish Actual (@civitano_444) reportedIf, like me, you've received greasy, manipulative, telemarketing calls In the middle of your work day from @Bell , just do what I do: report them as spam and block them, then cancel any products that you subscribe to with them.
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urvish savani (@ur20_savani) reported@BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.
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Tai (@Taidai1338) reportedhey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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Elaine Belcher (@ElaineBelcher4) reported@Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?
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Wheat (@Wheat856) reported@Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again
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✨ (@euphxriiaau_) reported@Bell_Support I came across something that looked like a broken bell box. Can I send it to you in the DM for you to take a look at?
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Tammy Lynn (@TammyBu65502331) reported@dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks
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zen (@heyitszenn_) reportedFortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before
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kays!!! she/her🏳️⚧️ (@sheikkkkkkkkk) reported@Bell **** u i gotta wait 2 weeks for yall to deliver a replacement router for one that YOU gave me less than 2 years ago not to mention how *** ur customer service is
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Scott (@Slomicron) reported@CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.
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*Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported@nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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CuriousPascal (@curious_pascal) reported@Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?
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bta (@bta1976) reported@Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,
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RyanCartier (@RyanCartiers) reported@Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?
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DirtyShirt02 (@DirtyShirt0204) reported@Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.
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Adam Pfeffer (@AdamJPfeffer) reported@burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work
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Cale Boam (@nascar_master) reported@tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?
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Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me