Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (23%)
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TV (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Espanola, Truro, Vancouver, Marmora, Belleville, Waterloo, Ottawa, Dryden, Brampton, Almonte, Halifax, Yarmouth, Barrie and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Espanola |
Phone | |
| Truro |
Wi-fi | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Marmora |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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?
(@brokenpringlez) reported
Why am I still having internet connectivity issues???? All night. Fix this @Bell
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Ali Asgar Kw
(@ali_kxwx) reported
@Bell_Support The Home Hub internet service is the worst. Every other week i have this issue of connection going down. We are working from home and we need the connection strong. Please resolve this issue ASAP. Location- Hurontario/Bristol Rd E : Region- Mississauga
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Soumil
(@Soum1l) reported
@Bell_Support Is there an outage in the M3H area? Internet has been extremely patchy since morning.
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♔LaurenRachel ♥
(@StarLord_Lauren) reported
@Bell_Support my wifi (virgin) has been down since 8:30pm last night ! Missed a day of work because of it, is there any sign of the outtage in the M6J area being resolved
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N.
(@SINCERELYNW) reported
ya’ll had NO issues withdrawing money from my bank acct for the “inactive” account but now when it comes to my refund ya’ll are having issues processing it because the acct is inactive?! HOW?!? you guys need to REFUND me. @Bell @Bell_Support
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Garry Oak
(@gyarrados) reported
Shoutout to @Bell for what is now a 24 hour internet outage at a time when everyone is working from home 👌
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Todd
(@SalutTodd) reported
@Bell_Support with these workers to get anything moving is an embarrassment and totally unfair to them (and to your customers). And yet I feel I am forced to do this because the service outage has now affected my family’s jobs and no other action seems to be working. 4/X
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Myles Latter
(@MylesLatter) reported
@SalutTodd @Bell_Support That’s rough. I had a similar issue last month with @Bell . Want me to send you a number?
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Greg
(@Phanatikal) reported
@Bell ticket #02-345687765 I called in to cancel some services, that us the associated ticket number. The ticket is to be followed to the letter. If you have have any questions contact me with the number on file. I've had an absolutely terrible service with @Bell
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Peter Strauss
(@straussxl) reported
@Bell_Support Stop. There is a known issue in the area affecting the whole neighbourhood. I'm asking for an update.
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Gordo
(@GordoExperiment) reported
Really appreciate @Bell coming into my back yard and cutting down lights from my tree on my property that would have taken 2 seconds to take down had they asked but they don’t care at all What a ****** move that really upset my wife. Just careless
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Mr.Ludlow
(@MrLudlow1) reported
@Bell @Google @GooglePixelFC phone broke so I sent it in to get repaired. The quote price is more than the phones original purchase price. How does your team think this is a feasible business model? I refuse to pay well over $1000 for a screen repair. You have lost a customer.
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Curtis Westman
(@stet_) reported
@Bell_Support It would be really helpful if your customer service agents wouldn't just make up estimated clearance times for the Fibe outage in M6K. I know time is an ephemeral human construct, but I'm looking for real-world solutions when I'm trying to do my job from home.
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N.
(@SINCERELYNW) reported
@Bell @Bell_Support where is my money?!?! It has been 5 months since I closed my account… why have I had to call your customer service 15 times for the $68 dollars YOU OWE ME?! RIDICULOUS, worst service provider out there, you guys are thieves!!! give me back my money!
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itsmematii
(@itsmematii) reported
@Bell_Support hey my account number is 271037664, internet's been down since 10am
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itsmematii
(@itsmematii) reported
@Bell_Support Hey internet's been down at my apartment in m4v Toronto since like 10am Y'all gonna fix this or what....
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ashley
(@aashleyli_) reported
@bell FIX YOUR ******* ****** WIFI
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ashley
(@aashleyli_) reported
@Bell your wifi sucks ***
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Myles Blackned
(@mylesblackned) reported
from
Waskaganish, Québec
The biggest regret was switching smartphones from @TELUS to @Bell I had such a good thing with Telus. Bell is nothing but a money grabber💰 Customer satisfaction means nothing to #Bell I was with Telus for 8 years and I switched over to Bell 2 months ago. BIG MISTAKE
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I'm Speaking....
(@meredithheron) reported
@Bell_Support I’m not sure what doing my account will do when the person we are on the phone with can’t seem to understand anything & expects us to have the working knowledge of your systems. It’s quite remarkable how user unfriendly your customer service is.
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Lucas
(@hashichizu) reported
@gyarrados @Bell It’s one of the biggest company in Canada and they can’t repair **** lmao. The worst is that they are hiding it and you need to dig to get answers.
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Karan Deswal
(@KaranDeswal10) reported
@Bell_Support @Bell Very disappointed talking with tech support in bell home security. Very poor customer service. Agent was rude and turned deaf ear to my questions #homesecurity
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I'm Speaking....
(@meredithheron) reported
Dear @bell my husband is shouting because your phone person is a blundering idiot & assumes that customers know your various codes/numbers etc and asking for an obscure code reference (approval number) that he does not have & has no idea where to find it. Make your systems
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Todd
(@SalutTodd) reported
@Bell_Support with these works to get anything moving is an embarrassment and totally unfair to them (as well as your customers). And yet I feel I am forced to do this because the service outage has now affected my family’s jobs and no other action seems to be working. 4/X
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Ted McKinney 🍀🍀 Hey Vern
(@furdburfle81) reported
@Bell_Support Here in Beaconsfield, the internet is bouncy up and down. Speedtest has trouble finding a server then it doesn’t. Speeds are good then they are not. Hard to take courses with this problem
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Todd
(@SalutTodd) reported
@Bell_Support: I never write publicly about these sorts of things, but here we go. I have had my home internet out of service for three days. I work from home. I have had 9 calls (for a total of ~4 hrs) with diff. agents from your team to send out a technician to repair. 1/X
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ximian
(@ximian) reported
@Bell_Support best television service my ***!! In the last 5 months this fibe box has rebooted for no reason more times than a windows pc! Call support and all they do is ask me to unplug the box!!! So essentially rebooting it again!!!
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JoeTrudeau
(@IAmJoeTrudeau) reported
.@bell needs to cancel Fox.
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Todd
(@SalutTodd) reported
@Bell_Support I have an appreciation for how difficult it is to be a front line staff over the phone in roles like these and I have been incredibly patient and understanding in all of our hours of communication. The fact that it takes the customer getting upset… 3/X
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Rettasaurus Rex
(@RettasaurusRex) reported
@Bell_Support I’m not a customer. Hence the “why I don’t deal with bell”. Your customer service drove me away many many years ago - it’s sad to see there have been no improvements since that time. I had to assist my mother as the CS worker was useless and causing her anxiety and stress.