Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (26%)
• Wi-fi (8%)
• E-mail (6%)
• TV (5%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, York, Edmonton, Abbotsford, London, Calgary, Vancouver, Halifax, Ajax, Mississauga, Ottawa, Markham, Winnipeg, and Arnprior.

City	Problem Type	Report Time
Montréal	Internet	7 hours ago
Toronto	Internet	8 hours ago
York	Internet	1 day ago
Edmonton	Internet	2 days ago
Edmonton	Total Blackout	2 days ago
Abbotsford	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlexTri (@AlexTri333) reported 5 minutes ago

  @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

• 
  IbbiKB (@IbbiKb) reported 6 minutes ago

  If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

• 
  🇨🇦Canada United (@Charles65350398) reported 9 minutes ago

  @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

• 
  daddyainthome (@daddyainthome) reported 10 minutes ago

  @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

• 
  andy h (@arodburden) reported 17 minutes ago

  @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

• 
  LordGrim (@L0rdGrim1) reported 17 minutes ago

  Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs

• 
  Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported 19 minutes ago

  @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 20 minutes ago

  @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

• 
  Guyus Grey (@GuyusGrey) reported 21 minutes ago

  After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years (during the greatest bull market ever mind you) & management doesn’t take the hint. Your company invented the telephone. Do better.

• 
  andy h (@arodburden) reported 21 minutes ago

  @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

• 
  Bobby Fun (@RRohampton) reported 21 minutes ago

  @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 24 minutes ago

  @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

• 
  SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported 25 minutes ago

  @Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.

• 
  Terry (@TerryVoice22) reported 26 minutes ago

  @Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !

• 
  Rodney Harris (@RODTHEBAWD) reported 29 minutes ago

  @Reil76 @Bell Bell sucks...

• 
  Jon Stone (@Stoney_13) reported 30 minutes ago

  @michaelcoren @Bell Yes.... apparently it's a Bell Issue that they are working on. This is from Tech Support. "Thanks for reaching out. This is a known issue affecting some Sympatico email users, and our teams are actively working to resolve it. The estimated resolution time is 10 PM tonight."

• 
  Typhlosion3000 (@Typhlosion3000) reported 32 minutes ago

  Tl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.

• 
  CRM🇨🇦 (@CRMxox) reported 33 minutes ago

  @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

• 
  Tanner Thomas (@Tanner_Thomas95) reported 35 minutes ago

  @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

• 
  darlene macklem 🇨🇦 (@MacklemDarlene) reported 41 minutes ago

  @Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬

• 
  Jon Stone (@Stoney_13) reported 41 minutes ago

  @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

• 
  C4KE (@CallMeC4KE) reported 42 minutes ago

  @Bell Why are telecommunications down in the Ottawa Valley right now?!

• 
  kerl (@kerldaddy) reported 42 minutes ago

  @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

• 
  Nicole Kearsey (@nicolek1989) reported 42 minutes ago

  @TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out

• 
  Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported 45 minutes ago

  @Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.

• 
  Mylen Dunbar (@mylendunbar) reported 48 minutes ago

  @Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏

• 
  MarkyG (@leos_lover_2000) reported 51 minutes ago

  Is internet down in M6K 0A5 area of Toronto? @Bell_Support

• 
  Anik Dattani (@DattaniAnik) reported 58 minutes ago

  @Bell_Support Tried activating the $15 BYOD Smartwatch Standalone plan as a new customer. Website says it’s allowed, but phone support & stores keep passing me back & forth because your system forces a smartphone IMEI. Left on hold for over an hour. Please DM to fix this.

• 
  Cristina Gallo (@galloconsultant) reported 58 minutes ago

  @Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?

• 
  mynameisray (@mynameisray) reported 60 minutes ago

  @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.