Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (27%)
• Wi-fi (9%)
• TV (7%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, Toronto, St. Catharines, Kitchener, North York, Windsor, Athens, Toronto county, Markham, and Ottawa.

City	Problem Type	Report Time
Montréal	TV	1 hour ago
Owen Sound	Phone	22 hours ago
Elliot Lake	Phone	24 hours ago
Guelph	Internet	2 days ago
Winnipeg	TV	2 days ago
Toronto	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HockeyB97 (@HockeyB97) reported 8 minutes ago

  @Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since

• 
  For NL (@ForNL6) reported 8 minutes ago

  Legit hate @Bell and their absolute dogshit service 🖕

• 
  Pino Pasqua (@PinoPasqua1) reported 8 minutes ago

  @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

• 
  Richard Berry (@rlberryyogi) reported 14 minutes ago

  Pretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.

• 
  ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported 14 minutes ago

  @K38Tweets @Reil76 @Bell This is all the fault of Compaq and HP who started ****** IT support and passed it off like a flu to other tech companies.

• 
  OT (@Oliver_Trpcic) reported 17 minutes ago

  @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  The Hoof Trimmer🇨🇦 (@CousineauAlbert) reported 17 minutes ago

  Kelly, your posts don't go through because of where you live. Anytime I travel to SW Ontario I have trouble posting. Some areas are worse than others. Ma @Bell should be ashamed.

• 
  Shiraz (@HenryEd13) reported 18 minutes ago

  @Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.

• 
  Tanner Thomas (@Tanner_Thomas95) reported 19 minutes ago

  @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 20 minutes ago

  @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

• 
  Cindy Hung (@CindyHung9) reported 22 minutes ago

  @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

• 
  Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported 22 minutes ago

  @Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.

• 
  Cars-Sports-News (@CarsSportsNews) reported 24 minutes ago

  I can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable

• 
  Stephen Pinsent (@swpinsent) reported 25 minutes ago

  @Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?

• 
  Sally (@sadforcanadians) reported 26 minutes ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  Tim (@TimJArmstrong) reported 26 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  Bell (@Bell) reported 28 minutes ago

  @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

• 
  Carrie Ryan (@604cr902) reported 29 minutes ago

  @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

• 
  James MacDonald (@jimmymac6685) reported 32 minutes ago

  @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 37 minutes ago

  @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

• 
  Dave McMaster (@davemcmaster93) reported 37 minutes ago

  @Bell hey Bell , as a new customer for just over a month I have been unable to access MY Bell account…several long conversations with CSR’s and no body can help…got a bill today that I can’t/wont pay!!!

• 
  Tish (@TVWShepherd) reported 40 minutes ago

  @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception

• 
  Lingx_Cats (@Lingx_Cats) reported 47 minutes ago

  Hey @Bell , your new ai data centre being built is a horrible investment and will only damage the environment, and your advertisement that has a part saying that it will “create jobs for First Nations peoples, its a really good opportunity for my community.” Is distasteful as f.

• 
  Consumer Affairs (@ConsumerCSI) reported 47 minutes ago

  @kaycechoice @Bell You hit the nail on the head. They don't care. Not in decades. Not only do they not care, it's the opposite. They have contempt for the customer.

• 
  Alexo (@Verove242) reported 49 minutes ago

  @Bell_Support I tried but we still have the same issue why?

• 
  Lucky Lucy (@Luckylucydach) reported 53 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

• 
  Terry (@TerryVoice22) reported 57 minutes ago

  @Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !

• 
  Darin (@Bassn103456) reported 58 minutes ago

  @cdn_karma @Bell one more down but elbows up

• 
  Andy Dennis (@bakayaroh) reported 1 hour ago

  @Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again

• 
  🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported 1 hour ago

  @Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.