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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Bruce County, Markham, Toronto, Montréal, St. Catharines, Hampton, Halifax, Winnipeg, Mississauga, Whycocomagh, Taber, London, Amherstburg, Windsor, and Puslinch.

CityProblem TypeReport Time
Bruce County Phone 12 minutes ago
Markham Phone 2 hours ago
Toronto Internet 3 hours ago
Montréal Phone 4 hours ago
St. Catharines Phone 4 hours ago
Hampton Phone 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Awong94
    Anthony Wong (@Awong94) reported

    @Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.

  • PeterTu67128266
    Peter Turner (@PeterTu67128266) reported

    @ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • tayhaysil
    Silvana Marroncelli (@tayhaysil) reported

    @ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.

  • wtfismcgill
    ceremony! (@wtfismcgill) reported

    stop funding this stupid show @canada @quebec @Bell

  • crypto_xarlie
    BitcoinBiker (@crypto_xarlie) reported

    Horrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!

  • Slothius
    Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported

    Going on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.

  • kpvsmom
    🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported

    @ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • VamosRaFAN
    VamosRafa (@VamosRaFAN) reported

    @Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!

  • stunlokked
    Stunlokked (@stunlokked) reported

    Every time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!

  • johnnyo133
    John Obrien (@johnnyo133) reported

    @Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.

  • MikeMacD
    Mike MacDonald (@MikeMacD) reported

    Hey @Bell why does your internet suck so bad lately?

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • joshmillar52891
    josh millar (@joshmillar52891) reported

    does @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!

  • civitano_444
    Catfish Actual (@civitano_444) reported

    If, like me, you've received greasy, manipulative, telemarketing calls In the middle of your work day from @Bell , just do what I do: report them as spam and block them, then cancel any products that you subscribe to with them.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!

  • PaulG0622
    paul (@PaulG0622) reported

    @nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!

  • rasmiez
    らずー (@rasmiez) reported

    @Raptors @Bell Posting this after DNPing him, sending him down to G-League and getting him injured for nothing Come on guys

  • linop67
    Lino Palmieri (@linop67) reported

    @nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works

  • texasranger_72
    texas ranger72 (@texasranger_72) reported

    @ryangerritsen @Bell Library is free, Starbucks is free, Tim's is free, other places with free internet. Cancel!

  • Northdaddy
    North (@Northdaddy) reported

    @CTVNews @CTV @Bell You are the worst. The reason I cancelled traditional TV. I'll always ensure to make an effort that not a single dollar from our family it's way into your shill, propagandist, hands. Pathetic.

  • CCFCISTA
    Chelseaista (@CCFCISTA) reported

    @LegalishCA @BellMediaPR Time to cancel @Bell