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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 20% Phone (20%)
  • 14% TV (14%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Calgary, Toronto, Halifax, Winnipeg, Montréal, Cambridge, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Calgary Phone 1 hour ago
Toronto Internet 3 hours ago
Toronto Internet 7 hours ago
Halifax Internet 12 hours ago
Halifax TV 1 day ago
Winnipeg Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • blaing99
    Brent Laing (@blaing99) reported

    I’m not a screenwriter, but I gotta think you could make a killer comedy out of the @Bell customer service experience. The live calls and behind the scenes possibilities are endless. And the jokes basically write themselves. It’s just such a wild experience start to finish🤯

  • dearappauthors
    dearappauthors (@dearappauthors) reported

    @bell will you refund everyone for tonight's outage? And did you send a notification to people that you were going to take the network down for the evening?

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF

  • DirkDig999
    Defi Hellcat (@DirkDig999) reported

    @WokeWhisperer @Bell Cancel your Bell subscriptions now.

  • crypto_xarlie
    BitcoinBiker (@crypto_xarlie) reported

    Horrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.

  • DennieV43
    stillaleafsfan (@DennieV43) reported

    @Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻

  • d_brier
    Fur momma 🍁 (@d_brier) reported

    @Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers

  • camsmears
    Cameron Smears (@camsmears) reported

    @Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?

  • ReginaMachina
    Rachel (@ReginaMachina) reported

    @Bell_Support Our modem isn't working and Bell sent a new kit without one of the cables and no technician?? Calling in is a nightmare with the AI assistant is a nightmare. How are we supposed to restore the service we are paying for?

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • Northdaddy
    North (@Northdaddy) reported

    @CTVNews @CTV @Bell You are the worst. The reason I cancelled traditional TV. I'll always ensure to make an effort that not a single dollar from our family it's way into your shill, propagandist, hands. Pathetic.

  • PaulG0622
    paul (@PaulG0622) reported

    @nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!

  • its_gooseyy
    Goosey (@its_gooseyy) reported

    Hey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell I’m so tired of the internet not working

  • bta1976
    bta (@bta1976) reported

    @Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,

  • FerozKh08656482
    Khan (@FerozKh08656482) reported

    @Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks

  • linop67
    Lino Palmieri (@linop67) reported

    @nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    Week 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.

  • lesbiansquiddo
    virtuous ******* squiddo (@lesbiansquiddo) reported

    @footballyuri @Bell @sayu IT WAS SO ******* BAD

  • ParmveerSingh45
    P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported

    @Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387

  • ash__lights
    Ash 💕 (@ash__lights) reported

    @Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long

  • NAURmarns
    Marns 🇨🇦🍁 (@NAURmarns) reported

    @Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.

  • whois_adarsh
    Adarsh (@whois_adarsh) reported

    @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

  • neece_neece
    Shaunice🇧🇧🇨🇦 (@neece_neece) reported

    So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell_Support Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine

  • BrannaghX
    Brannagh x (@BrannaghX) reported

    in the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care

  • melissa_flick
    m (@melissa_flick) reported

    @nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.

  • KelseyB18384983
    Cluesy (@KelseyB18384983) reported

    @Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?

  • bluewhaler20191
    fedupnewfie (@bluewhaler20191) reported

    @Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.