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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 6: Problems at Bell Canada

Bell Canada is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 26% Phone (26%)
  • 8% Wi-fi (8%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Ottawa, Brantford, Halifax, St. Catharines, Woodstock, Sydney, Richmond Hill, Vaughan, Surrey, Cambridge, Nepean, Montréal, Kitchener, and Longueuil.

CityProblem TypeReport Time
Toronto Phone 11 minutes ago
Ottawa Phone 42 minutes ago
Brantford Internet 2 hours ago
Halifax Internet 2 hours ago
St. Catharines TV 2 hours ago
Woodstock Phone 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • kfirkiki
    kfir ohayon (@kfirkiki) reported

    @Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.

  • howllr
    Howllr 🇨🇦🍁 (@howllr) reported

    @DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.

  • mike_bigalow
    mike bigalow (@mike_bigalow) reported

    @Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?

  • Typhlosion3000
    Typhlosion3000 (@Typhlosion3000) reported

    Dear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • H0pedivisionn
    𝕰𝖑𝖎𝖘𝖘𝖚𝖍 ×͜× 💌🥀 (@H0pedivisionn) reported

    @_KRub__ @Bell i wouldn’t be either that’s such bs. they should be refunding you bc wtf is this “no return fee” just reading this pisses me off esp these days, everything is so expensive and people are struggling

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

  • kojam2022
    NS (@kojam2022) reported

    @Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡

  • Typhlosion3000
    Typhlosion3000 (@Typhlosion3000) reported

    Tl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.

  • studentforall
    Truenorth (@studentforall) reported

    @Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.

  • RobertW96576248
    Robert Watson (@RobertW96576248) reported

    @JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.

  • RobertRabi7
    dodge journey Crossroad (@RobertRabi7) reported

    @Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.

  • DemorestKe48215
    Kelly Demorest (@DemorestKe48215) reported

    @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

  • JanceyLu
    Jancey-Lu Ballantyne (@JanceyLu) reported

    @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

  • Kevin_D_Lyons
    I AM SPARTACUS (@Kevin_D_Lyons) reported

    @Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.

  • SnarkusAurelius
    Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported

    @Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”

  • Jmackwins
    Joey Mack (@Jmackwins) reported

    Dear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?

  • robertsonbrand9
    Last-White-Rose 🇨🇦💙💛🇨🇦 (@robertsonbrand9) reported

    @Reil76 @Bell Bell. Is. ****.

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @Bell_Support @Bell_Aliant Are you having issues in the sackville/Beaverbank area? Our wifi is continually dropping and terribly slow!!!

  • four421twenty
    420420 (@four421twenty) reported

    @DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.

  • shortstuffpb
    Krista Jensen 🇨🇦 (@shortstuffpb) reported

    @Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.

  • JeremiahJayven
    Jeremiah Jayven Professional Wrestler (@JeremiahJayven) reported

    @Bell fix your service in Newfoundland

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell I need the complaint to reach the home network. They’re spamming the same episodes. We need Canadian shows. It’s nothing but repeats.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

  • jolie_oiseau77
    🇺🇦 Fil M 🤖♥️🇨🇦🇲🇽🇮🇹 (@jolie_oiseau77) reported

    @Reil76 @Bell Are you still on a copper line or have you switched to fibre? If you're still on the copper line they could be ignoring your issue to force the switch to fibre!

  • GuyusGrey
    Guyus Grey (@GuyusGrey) reported

    After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

  • DWN613
    DWN613 (@DWN613) reported

    @Bell been on hold for an hour simply trying to book a technician appointment from a letter BELL sent me in order to replace aging copper network with 100% fibre How in the world does it take this long?

  • L0rdGrim1
    LordGrim (@L0rdGrim1) reported

    Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs