Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (27%)
• Wi-fi (9%)
• TV (7%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: King, Toronto, Mississauga, Montréal, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, St. Catharines, Kitchener, North York, Windsor, Athens, and Toronto county.

City	Problem Type	Report Time
King	Internet	4 hours ago
Toronto	Internet	6 hours ago
Mississauga	Internet	13 hours ago
Montréal	TV	14 hours ago
Owen Sound	Phone	1 day ago
Elliot Lake	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DB Steiger (@DBSteiger) reported 6 minutes ago

  @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

• 
  Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported 8 minutes ago

  @Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.

• 
  OT (@Oliver_Trpcic) reported 9 minutes ago

  @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  Simsss (@simran_jo) reported 11 minutes ago

  @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

• 
  Adventures (@adventures_247) reported 13 minutes ago

  @Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.

• 
  Krista Jensen 🇨🇦 (@shortstuffpb) reported 16 minutes ago

  @Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.

• 
  Antonina Banks (@antonina_b69872) reported 19 minutes ago

  @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS

• 
  Cassidy Vermeeren (@CassidyV6) reported 20 minutes ago

  @Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.

• 
  Nemmii (@Yaboynemipt2) reported 21 minutes ago

  @Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.

• 
  Lingx_Cats (@Lingx_Cats) reported 22 minutes ago

  Hey @Bell , your new ai data centre being built is a horrible investment and will only damage the environment, and your advertisement that has a part saying that it will “create jobs for First Nations peoples, its a really good opportunity for my community.” Is distasteful as f.

• 
  Shiraz (@HenryEd13) reported 23 minutes ago

  @Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.

• 
  hockey 272222 (@ravenssfan22) reported 24 minutes ago

  @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

• 
  CDN_Karma (@cdn_karma) reported 24 minutes ago

  @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

• 
  Kevin (@sierralad) reported 26 minutes ago

  For the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.

• 
  Terry (@TerryVoice22) reported 31 minutes ago

  @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

• 
  Crystal Vargas (@IConcedeToNoOne) reported 33 minutes ago

  @Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.

• 
  Cars-Sports-News (@CarsSportsNews) reported 34 minutes ago

  I can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 39 minutes ago

  @broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!

• 
  Andre (@AndreInUk) reported 40 minutes ago

  @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

• 
  For NL (@ForNL6) reported 43 minutes ago

  Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

• 
  Richard Berry (@rlberryyogi) reported 46 minutes ago

  Pretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 51 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  andy h (@arodburden) reported 55 minutes ago

  @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

• 
  Katie🌼💛☀️ (@k_mclean) reported 56 minutes ago

  If @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god

• 
  HockeyB97 (@HockeyB97) reported 60 minutes ago

  @Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since

• 
  C4KE (@CallMeC4KE) reported 1 hour ago

  @Bell Why are telecommunications down in the Ottawa Valley right now?!

• 
  AlexTri (@AlexTri333) reported 1 hour ago

  @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

• 
  Sally (@sadforcanadians) reported 1 hour ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  Saim Rashid (@saimrashid) reported 1 hour ago

  @Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?

• 
  Noa (@ironsightforge) reported 1 hour ago

  @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"