Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Corner Brook, Sudbury, Brantford, Toronto, Windsor, Mississauga, Greater Sudbury, Winnipeg, Westmorland County, Elmsdale, St. Catharines, Dieppe, Halifax, Wingham, and Toronto county.
| City | Problem Type | Report Time |
|---|---|---|
 Corner Brook
|
Wi-fi | 1 hour ago |
|
Sudbury
|
Phone | 7 hours ago |
|
Brantford
|
Internet | 8 hours ago |
|
Toronto
|
Internet | 9 hours ago |
|
Windsor
|
Internet | 22 hours ago |
|
Toronto
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Belcher (@ElaineBelcher4) reported@Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?
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Miss Peepers (@miss_peepers) reported@Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?
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Mat Grenier (@investing_mrg) reported@Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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Steven (@Farrightburner) reported@Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.
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Renata (@Renatamx2) reported@Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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Shawn_Anderson (@Shawn_Anderson) reportedAnyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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x-Cole (@colew2626) reported@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
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Lola - (@mom22lappys) reported@Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back
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Julie (@JustJulieD1212) reported@Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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Tony Comtoni (@TComtoni13108) reported@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
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Follow your Bliss (@Frisky_Risky) reported@Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?
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Cale Boam (@nascar_master) reported@tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please???
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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Kaushil (@kaushilshah83) reported@Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable
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Tammy Lynn (@TammyBu65502331) reported@dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks
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Monark Bhanuprasad Brahmbhatt (@monark_23) reportedWhy tf is your customer service SO fuxkin much unpredictable & unreliable!!! @Bell #bellbusiness wtf!💀
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Catfish Actual (@civitano_444) reportedIf, like me, you've received greasy, manipulative, telemarketing calls In the middle of your work day from @Bell , just do what I do: report them as spam and block them, then cancel any products that you subscribe to with them.
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Maria Mim Maryjane (@MaryjaneMim) reported@Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.
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josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply
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Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me
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Michael G. Hitchman (@MikeMacHitchman) reportedSo, staring at what I have, it is very much a networking purview, whereas, my math doesn't add things up in one place to compute and in a query, whereas with the @Rogers and @Bell network, these times are going to add up at exactly, causing a determinant to exist as a light...
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mubashar.tariq (@MubasharBhambri) reported@Bell Why my internet is so slow while you are charging so much money for it each month.
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.