Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Kitchener, Brampton, Toronto, Toronto county, Winnipeg, Bells Corners, Dunrobin, Fredericton, Milton, Mississauga, Halifax, St. Catharines, Montréal, Ottawa, and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Wi-fi | 11 minutes ago |
|
Brampton
|
Internet | 13 hours ago |
|
Toronto
|
Internet | 19 hours ago |
|
Toronto
|
2 days ago | |
|
Toronto
|
Wi-fi | 3 days ago |
|
Toronto
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
ScottInTheOtt (@ScottSoBad13) reported@merry123459 Unfortunately @Bell is just as bad, if not worse
-
Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
-
CRM🇨🇦 (@CRMxox) reported@Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....
-
RW (she/her) (@rc_woods) reported@Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??
-
Mike E (@MikeDigitalink) reported@Bell_Support I just signed up for Bell Mobility and went to the Number Transfer webpage but it's not recognizing my Bell temp number. And when I called support they said they were having tech issues and were unable to talk further
-
Carrie Ryan (@604cr902) reported@CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.
-
Rodney Harris (@RODTHEBAWD) reported@Reil76 @Bell Bell sucks...
-
The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported@Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.
-
Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
-
LynRandom1965🇨🇦 (@LynRandom1965) reported@TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov
-
DB Steiger (@DBSteiger) reported@Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.
-
Natasha Patrick (@Nattypatty33) reported@Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!
-
Orsys (@OrsysRules) reported@Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.
-
Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
-
Jon Stone (@Stoney_13) reported@harbourtechx @Bell @Bell_Support Any resolution yet?
-
Lois Roper (@LoisKRoper) reportedIt is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers
-
🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??
-
Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
-
andy h (@arodburden) reported@Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers
-
420420 (@four421twenty) reported@DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.
-
kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
-
𝕰𝖑𝖎𝖘𝖘𝖚𝖍 ×͜× 💌🥀 (@H0pedivisionn) reported@_KRub__ @Bell i wouldn’t be either that’s such bs. they should be refunding you bc wtf is this “no return fee” just reading this pisses me off esp these days, everything is so expensive and people are struggling
-
Kelly (@finnandbeau) reported@LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!
-
Nicole Kearsey (@nicolek1989) reported@TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out
-
Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
-
A 19 Year Old On Twit (@YearOldOnTwit) reported@zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.
-
Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
-
LordGrim (@L0rdGrim1) reportedWay to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs
-
AlexTri (@AlexTri333) reported@Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?
-
Cassidy Vermeeren (@CassidyV6) reported@Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.