Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (26%)
• Wi-fi (8%)
• E-mail (6%)
• TV (5%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: York, Edmonton, Abbotsford, London, Calgary, Vancouver, Halifax, Ajax, Toronto, Mississauga, Ottawa, Markham, Winnipeg, Montréal, and Arnprior.

City	Problem Type	Report Time
York	Internet	17 hours ago
Edmonton	Internet	1 day ago
Edmonton	Total Blackout	1 day ago
Abbotsford	Phone	2 days ago
London	Internet	2 days ago
Abbotsford	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cassidy Vermeeren (@CassidyV6) reported 5 minutes ago

  @Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.

• 
  DonDraper (@OnAShipOfFools) reported 6 minutes ago

  After a whole week, @Bell has been unable to address my email issues. One week. Can you imagine not having access to your email for a week? Bell technical said they would email me with a status update. You can’t make this stuff up

• 
  darlene macklem 🇨🇦 (@MacklemDarlene) reported 8 minutes ago

  @Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬

• 
  Northern Girl 🇨🇦 (@MarZimmAnn) reported 9 minutes ago

  @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

• 
  mynameisray (@mynameisray) reported 9 minutes ago

  @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.

• 
  AlexTri (@AlexTri333) reported 10 minutes ago

  @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

• 
  LordGrim (@L0rdGrim1) reported 11 minutes ago

  Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs

• 
  Ed the Sock (@Ricky_Breeze) reported 11 minutes ago

  @Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks

• 
  Toronto Guy (@doubledouble416) reported 11 minutes ago

  @Bell_Support Hello... How do I get a hold of sales/customer service by email? Got sent a quote (talked to them over the phone) but it's an incomplete quote

• 
  mike bigalow (@mike_bigalow) reported 15 minutes ago

  @Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?

• 
  Joey Mack (@Jmackwins) reported 26 minutes ago

  caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

• 
  Pino Pasqua (@PinoPasqua1) reported 28 minutes ago

  @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

• 
  dodge journey Crossroad (@RobertRabi7) reported 30 minutes ago

  @Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.

• 
  𝕰𝖑𝖎𝖘𝖘𝖚𝖍 ×͜× 💌🥀 (@H0pedivisionn) reported 30 minutes ago

  @_KRub__ @Bell i wouldn’t be either that’s such bs. they should be refunding you bc wtf is this “no return fee” just reading this pisses me off esp these days, everything is so expensive and people are struggling

• 
  Nobodys Son (@SeeMeInHindsite) reported 32 minutes ago

  @Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 32 minutes ago

  @broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!

• 
  RW (she/her) (@rc_woods) reported 36 minutes ago

  @Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??

• 
  Sally (@sadforcanadians) reported 37 minutes ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 38 minutes ago

  @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

• 
  Edmonton Lilly (@BabyGirlWife) reported 39 minutes ago

  @Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!

• 
  CD₂ (@MuskokaCD) reported 42 minutes ago

  @Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍

• 
  Terry (@TerryVoice22) reported 43 minutes ago

  @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 44 minutes ago

  @broddy83 @Bell Everytime I’ve asked they hang up.

• 
  Nicole Kearsey (@nicolek1989) reported 49 minutes ago

  @TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out

• 
  4N-K1T [3TC] (@ankyc14) reported 49 minutes ago

  hello folks, @Bell_Support - i got a gift card (prepaid visa) last year when i signed up for the internet service - however, i was unable to redeem it and i only realized recently that i didn't reach out to you guys - please let me know what can be done about this, thank you!! :)

• 
  306 Shane (@NoSacredBeliefs) reported 52 minutes ago

  @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

• 
  MaryAnn Williams (@MaryAnnW228) reported 54 minutes ago

  @Reil76 @Bell I left bell a long time ago for the same reasons. I switched over to Roger’s, even tho I hate them too, I’ve had zero issues for years now.

• 
  Jenifer Lanes (@LovesCheese1) reported 54 minutes ago

  @Bell Why don't you guys just fix it? It is a well known glitch.

• 
  Jon Stone (@Stoney_13) reported 1 hour ago

  @harbourtechx @Bell @Bell_Support Any resolution yet?

• 
  Leslie Ball 🐶 (@LeslieBall29) reported 1 hour ago

  @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.