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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Mississauga, Brampton, Halifax, Toronto, Saint-Eustache, Saint John County, London, Brandon, Winnipeg, Bracebridge, Parry Sound, St. John's, Toronto county, and Scarborough.

CityProblem TypeReport Time
Montréal Internet 2 hours ago
Mississauga Internet 8 hours ago
Brampton Wi-fi 9 hours ago
Halifax Phone 9 hours ago
Toronto Phone 13 hours ago
Saint-Eustache Phone 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • theresemacdona6
    Therese (@theresemacdona6) reported

    Well were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!

  • NikitaM72629789
    Nikita Mehra (@NikitaM72629789) reported

    @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

  • Paulondrumz
    Paul (@Paulondrumz) reported

    @Bell FIX YOUR DAMN APP

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

  • matdrewin
    Mat Drouin (@matdrewin) reported

    @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

  • KebabsRLyf
    Kyng (@KebabsRLyf) reported

    @Highteaspeaks @Bell I moved from bell after 20 years to Freedom. $43 after tax forever price guaranteed none of that bs bell spews wait until a special event like Canada Day or something and get an offer I have 70gb - Canada Us and Mexico. And in US my service was faster than when I was with Bell

  • ErnieFemiOwen
    Ernie (@ErnieFemiOwen) reported

    @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

  • alentyler
    † Data Babe (@alentyler) reported

    @Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.

  • TVWShepherd
    Tish (@TVWShepherd) reported

    @Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • Kollerkunzultz
    Daberechi. 🟡 (@Kollerkunzultz) reported

    @Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • abrahamgeorge1
    Abraham George (@abrahamgeorge1) reported

    @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

  • Zeps8314
    Paul (@Zeps8314) reported

    I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

  • heyboonsuccess
    Heyboonsuccess (@heyboonsuccess) reported

    @Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

  • Bell
    Bell (@Bell) reported

    @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

  • lowe17RN
    John L. (@lowe17RN) reported

    @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

  • yemitula
    Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported

    @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates

  • AnujMiglani1
    Anuj Miglani (@AnujMiglani1) reported

    4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

  • dannydespa
    dan (@dannydespa) reported

    @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

  • Bentu_Osa
    Bentulla (@Bentu_Osa) reported

    @Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network

  • sobola_jats
    Olujide 'Chukwudi' Sobola (@sobola_jats) reported

    @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

  • musings_paul
    Paul Rose (@musings_paul) reported

    @Bell Total outage in Etobicoke central just before game time !! Fix now

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!