Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (14%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, Montréal, Cambridge, Toronto, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, Bradford West Gwillimbury, Barrie, and Sydney Mines.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg
|
Internet | 11 hours ago |
|
Winnipeg
|
Internet | 11 hours ago |
|
Winnipeg
|
Wi-fi | 11 hours ago |
|
Montréal
|
Internet | 17 hours ago |
|
Winnipeg
|
Phone | 21 hours ago |
|
Cambridge
|
Phone | 24 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported@Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387
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brenda johnstonhanna (@jbhannahurontel) reported@Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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Dennis Gouin (@nippydmg) reported@Bell @Bell_Support has the worst customer service !
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Leo (@Leo71106092) reported@TheSpec she also has a medical alert service that isn’t working either with this outage. How many are in the same situation? One fall and we’re in big trouble. @Bell and @Bell_Support have been completely useless. Lying every other day when it will be repaired.
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Leo (@Leo71106092) reported@Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.
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crusher1360 (@crusher1360) reported@nath_beauregard @Bell I cancelled Bell a year ago. They give you a good 2 year deal and then screw you when its time to renew. After i cancelled they then want to give you a deal. Screw Bell. Never again
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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paul (@PaulG0622) reported@nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!
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Michael Mason (@OpinionatedLad) reported@CBCOttawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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Leo (@Leo71106092) reported@Bell_Support home phone has been out since last Saturday - apparently an issue with a cable. I have been lied to far too many times this week. No one has an answer. Now it is supposed to be fixed by 10pm tonight - 94 yr old mother has no service for almost a week.
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Xphox (@Xphox_) reported@Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah
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Steph (@Stephy_72) reported@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
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Leo (@Leo71106092) reported@Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.
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North (@Northdaddy) reported@CTVNews @CTV @Bell You are the worst. The reason I cancelled traditional TV. I'll always ensure to make an effort that not a single dollar from our family it's way into your shill, propagandist, hands. Pathetic.
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josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply
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Yessevel Rodriguez (@Yessie1914) reported@Bell I’m so tired of the internet not working
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Miss Peepers (@miss_peepers) reported@Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻
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Fred Pinner 🏴☠️ (@ABean858) reported@nath_beauregard @Bell It's a pain in the ***, but every few years I cancel Rogers and sign up with Bell, just to get Rogers to call me back with the better deal. Sometime I have to go back and forth 2-3 times until they won't go lower.
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Andy Potter (@aap53) reported@soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.
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Aphy Sykes (@AphySykes) reported@MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.
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John Obrien (@johnnyo133) reported@Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.
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Leo (@Leo71106092) reported@bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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Spexon Toronto (@spexontoronto) reportedHi @Bell_Support is internet/wifi going to restored and if so when to 75/95 Havenbrook and 5 Parkway Forest Drive, Toronto. All these buildings are highly populated and it's not good leaving service out this long as other services TV/fibe phone are out also! Update pls!