Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Birtle, Toronto, Whitby, Cranbrook, Pointe-Claire, Ottawa, Kitchener, Sydney, Bathurst, Uxbridge, Gatineau, London, Huntsville, Hamilton and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Birtle |
Phone | |
| Toronto |
Internet | |
| Whitby |
Internet | |
| Cranbrook |
Internet | |
| Pointe-Claire |
Internet | |
| Ottawa |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Holly M🇨🇦
(@HollyWroteit) reported
@Bell_Support Isn't your policy the same everywhere? I don't want a salesperson to hound me I just want to know your policy re this kind of project. My town is Osgoode.I'm assuming you don't dig on private property unless the person wants the service.
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Anthony
(@WitZeYY) reported
@FF_MuTeX @Bell Can you get your own modem ? If so that’s the way to go those modems the isp give you are horrible
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Urvish Shah
(@UrvishLalitShah) reported
@RogersHelps Hey #Rogers Internet is down again. Should I expect another credit of 5 days on my next billing cycle? Thanks to @FreedomMobile and @Bell for supporting my internet and data needs and helping me send this tweet out. #internetshutdown #RogersDoestHelp
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Ahmed
(@araouf) reported
@Bell so your "loyalty department" employee kept me on the line for 1 hour and 16 minutes and decided that it was OK not to apologize for the wait. Just wanted to let you know the least you could do to your "loyal" customers is to hire people with manners to service them.
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Lloyd Bye
(@lgbhd) reported
@Bell I would not use Bell even if there was no more. They sponsor “Let’s Talk” and then fire hundreds of employees. They don’t have customer service, they charge more for services that aren’t any better than others, stay away from Bell.
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Cam Bam
(@ctjtotheb) reported
@inscrip @Bell @Apple Wait is bell saying to disable all the privacy settings just for their lame **** to work??? Lmaooooo
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Tracy T. (She/her)
(@TracyTTL) reported
@Bell Canada is laying fibre optic cable in his neighbourhood near Kingston. They damage the @cogecohelps line and the internet goes out. /2
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Dan
(@danhoney23) reported
@FF_MuTeX @Bell I have bell and i literally have to turn my wifi off on my phone and use data for the internet to work half the time. Garbage company and sadly most Canadians have no other options
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leandre54
(@leeandre54) reported
@Rogers, those intermittent outages are getting old… WTF is happening over there!!! I had more reliable service in a remote village of northern Thailand!! @Bell, any special offers for moving over??
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Facts
(@ColesFacts) reported
@RogersHelps are you guys planning on fixing your garbage service anytime soon? Internet has been basically unusable for the last 24 hours straight at this point What a complete joke both @rogers and @bell are for ISPs
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mr.bubz
(@Rayvenxo99) reported
@Bell_Support my internet and cable have been down for 3+ hours with no explanation and your reps hanging up on my family. what’s going on? Mississauga area
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Yvonne Frame
(@ympframe) reported
@Bell_Support outage is nearing 24 hours in the Hamilton service area…website says resolution ETA was YESTERDAY evening and no further updates. I can’t hotspot for much longer and I need to get some work done! Can you advise status and real ETA on fix?
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Andrew8468 🇨🇦 🇺🇦
(@Andrew8468) reported
@Bell_Support Is there an issue with outgoing calls from the Fibe landline?
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James Dann
(@james_dann) reported
Hey @Rogers, you can stop the inundation of offers call to me. I’m a satisfied @Bell customer who doesn’t get annual blackouts. Unless your nepotistic senior management sorts out your problems, Satan will be ice skating to work when I consider you for a service switch.
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asher
(@floralfire_) reported
My internet has been randomly not working and I think I’d rather die than spend the next 7 hours on the phone with @Bell ugh
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Wes 🇵🇸
(@weskerfoot) reported
Why is @Bell allowed to just randomly install their fiber service that I don't want and didn't ask for into my apartment? They don't even have to allow third party ISPs access like @TekSavvyBuzz That's bullshit. 🖕
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Sunny
(@karanwal12) reported
@Bell_Support @Bell Typical Bell’s way of screwing customers. Bell Mobility agent added 2GB free bonus data to my plan when I called about an issue. Got charged $12 on my next bill. Called Bell, supervisor said 2GB not free, removed it or pay.
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Sven Beam
(@biggerNbeamer77) reported
@FF_MuTeX @Bell The problem is your isp…
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bn fan flowz🗿
(@FlowzVFX) reported
@Bell give me better wifi i dont have wifi in my room thats 10m away from your bad modem stop scamming me
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Michelle Muldoon
(@paisleymedia2) reported
You assume it will fix itself but, it hasn't. I've been with you almost 2 decades. I think it might be time to see what @Bell or @TELUS has to offer.
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Lisa Cordeiro
(@LisaCordeiro8) reported
@Bell_Support my parents live in a rural area and you provide their internet. It has been down for weeks due to too many people on the existing tower. They can’t even pay bills with online banking. What kind of service is this? They call and your response is we have no idea.
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Jane Parry
(@JaneParryHK) reported
@Bell, how do you get to have a service outage for 24 hrs, tell me an est. restoration time (yesterday afternoon) and then crickets? If I ran my business like that I’d have no clients. Can’t run my business today cos still no internet thanks to you.
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Soul Subway
(@soul_subway) reported
@Bell_Support so ever since the rogers outage your service has become down almost daily for several hours. My internet/tv has been down since 9:30pm it was also out for several hours at 3am . Spent 2 hours w/ service this week on another issue - no resolution, no refund.
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GG
(@mrjax02) reported
@Bell I am constantly having issues with Fibe TV. Every few days I get freezing on my TV for hours. Of course sane with my PVR recordings I'm so so tired of calling & spending wasted hours on phone! After replacing PVRs twice now I'm still having trouble. Terrible customer service!
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DWolsk
(@CDanWolski) reported
@Bell_Support can someone clarify if there is any issue with internet services in the Danforth area? The tools says there is, the website says there is not.
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mcinc
(@mcinc14) reported
@Bell_Support I have been trying to get a Bell Security system installedwith 4 no shows from your instillation team….. no phone calls or nothing in regards to the missed appointment…. When I call your help line no apology or help to expedite the instigation… order # 00072097
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Duchess of the Burg
(@sxwxgirl1) reported
Anyone else in #Ottawa having to deal with really SLOW internet with Bell? @Bell_Support
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Rick Casaccia
(@RCasach) reported
@Bell_Support Hello, I would like to get the phone number or email address where I can speak to a manager regarding a complaint for a rude bell technician who was at my address.
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JSE
(@jsebean) reported
@RogersHelps That's the thing. I've just about had it. I've gone through this process before, this would be #3. Now the extension works but nobody answers. You do know people actually work for a living too, we can't hang around for a phone call on your time. I think I'm going to @bell
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AC
(@Angela_Ceccato) reported
@Bell_Support @jimdabir Same problem at my mother-in-laws place in Kanata, ON. Waited with her all day for tech to arrive. No one showed up. Was told by Bell chat that others in the area have the same problem. Not fixed and we still can't call her.