Bell Canada service status: outage reports and connection issues
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (48%)
- Phone (24%)
- TV (13%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Halifax, Grand Falls, Mississauga, Brampton, Scarborough, Haldimand County, Greater Sudbury, Glace Bay, Cambridge, Gatineau, Montréal, Dartmouth, London, and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 12 hours ago |
|
Halifax
|
Internet | 14 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Grand Falls
|
Internet | 17 hours ago |
|
Mississauga
|
Phone | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Barton Art (@derekbartonart) reported from Oshawa, Ontario@Bell_Support Yeah, tech support cleared the issue up for me, thank you
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Tammy B (@nazcat) reported from Strathroy-Caradoc, Ontario@Bell_Support is voicemail down ? Possibly internet too?? Strathroy area
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oMelii (@oZyunc) reported from Sarnia, Ontario@Methodz @Bell @TorontoUltra I’m going with 846mb/s down, should be close enough. Platform of choice is of course PC this year👌
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Vancouver Bits and Bites (@MaryinVancity) reported from Surrey, British Columbia@Bell_Support Hey thanks but no thanks - I called yesterday and was dismissed by your customer service staff. I was treated with very little respect and @Rogers has my business now. Maybe next time treat your loyal customers a little better.
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Mahala VandenHeuvel (@Mahala_Pink) reported from Brampton, Ontario@Bell_Support Internet outage in Brampton? Main and Steeles area??
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Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario@Bell_Support It's not resolved and I have a feeling you'll have lost a loyal customer as your staff is not so keen on retaining their customers
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frankiepeppers (@FrancophoneTank) reported from Toronto, OntarioI must admit that paying over $500 per month in different @Bell_Support subscriptions to not being able to sign in to its online portal to watch the Masters is pretty on brand. #Masters2020 #Bell
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Tammy B (@nazcat) reported from Strathroy-Caradoc, Ontario@Bell_Support Everyone I work with that are with bell can not acces their voicemail and calls I am making out to people that have voicemail are dead air. So not just a me problem.
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CC (@golfercruz) reported from Richmond, British Columbia@Bell_Support Why is your customer service so horrible? Why do you offer nothing clients that have been with your company for a long time? I despise calling you customer service since I always get someone that doesn’t want to help me, disconnect me when I’m on hold, etc. I h8t it
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𖣘Calime𖣘 (@Realheybuddys) reported@Bell yo, why is my phone bill $100 on a $40 plan. I just got this service November 14th.
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Doug 6🏆 CHAMP19NS, WASH YOUR 🙌! (@Cdn4LFC) reported@Bell @TorontoArgos Wish this was on some other platform. I’m never going back to Facebook.
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Cynthia Amsden (@CynthiaAmsden) reported from Toronto, Ontario@Bell_Support Why can’t/won’t Bell Support book an appointment for a technician to replace my faulty modem? I have called three times to ask for this.
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YoinksOG (@YoinksOG) reported@Bell_Support hi I need to talk about a serious issue with a Bell employee on my property yesterday. Call centre unsure of what to do. DMs are open.
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Marilyn (@wholovetotravel) reported@Bell_Support our Fibe app is not working properly on any of our devices. Keeps stalling even with speeds of over 300mpbs. Anyone else?
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Rita Trichur (@RitaTrichur) reported from Toronto, Ontario@Bell_Support Hi, I am hoping that you can provide an update. The email said that service would be restored this morning but we still have no phone, Internet or TV. I've been using mobile devices to hotspot for my work and the kids' school but am going to blow through data if this continues.
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anupam jaishwal (@sunnyja007) reported@Bell @Bell_Support I have talked to your support team 4 times today and they are not resolving this. They are saying to cancel the connection and reapply which doesn’t make sense.
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howiethomas (@howiethomas) reported from Toronto, Ontario@Bell @FibeBell No episode 3 of #TheUndoingHBO available? What’s going on??? You advertise and take my $$$ but program not available???? Please DM. Wasted half hour on phone with tech support
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Dave Score (@davescore) reported from Toronto, Ontario@Bell just waited 62 minutes for a representative from your loyalty department to cancel an account that you were supposed to cancel a month ago, only to be hung up on when I left the room for 30 seconds. Is this the type of respect you have for your customers time?
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JAmshed IQbal (@Jamshediqbalji) reported from Toronto, Ontario@Bell_Support Bell fiber down at M9R1T4 been down for 1 hour now
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Tanya Pastor (@TanyaPastorS) reported@Bell_Support is there an internet outage in southwest Burlington area?
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Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario@Bell @Bell_Support (part 2)plus on top this our cancellation request was also not fulfilled, I am really disappointed with the service that has been delivered by such a reputed organisation, it's high time ull care for your customers.
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anupam jaishwal (@sunnyja007) reported@Bell I recently took a new bell connection on November 6th. On November 17th you launched a 100 dollar credit offer for online customer. And just because i got my phone few days earlier you are refusing to give me the offer. Just because i am already a customer!!
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Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario@Bell spoke with manager of Promotions team and the offer which she gave us is the offer which I could see on your website then why do we even consider to contact you and waste our time and this is what we get for being a loyal customer.
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Tanya Pastor (@TanyaPastorS) reported@Bell_Support It was going out on and off for about 2 hours and had to reboot few times. It's working now, will reach out if the issues return.
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Jeremy Gorrill (@JGorrill88) reported from Peterborough, Ontario@Bell I keep seeing @rogers commercials about 5G & wanted to know when will U become a 5G network for cellphone users like myself?
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Raymond Winger (@rwinger0413) reported@bell Having spoken now to three customer service reps from Bell, I am curious if any of them actually listen or read what the possible new customer has to say. All I wanted was Bell to match the preferred program offer I had from Rogers.
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Peter Lo Mascolo (@Peter_Lomascolo) reported from Barrie, Ontario@Bell_Support Hi thanks for the response. I have wifi and TV now but I have those wifi repeater pods and they are flashing and not getting any signal. I'll try to reboot the modem.
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Ruud van den Hurk (@rvandenhurk) reported from Ottawa, Ontario@Bell_Support my account # is 242889436 and I have been having connection issues for multiple days now where the download speed is mostly below 10, your test says it is 50, not true.
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The Scallionator (@robinofthehode) reported from Wetaskiwin, Alberta@CraveTVHelp did a password reset. Now account joined with @Bell and I can't login. WTF
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Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario@Bell @Bell_Support I clld 2 cancel myplan widbell assince past 2 weeks ull wrnt able 2 provide a good deal&today whn v called 2 cancel d Rep didn't take r req & tried 2 gave us a price which if cx ser rep,manager,loyalty dept wld hv givn us last week I wld hve happily taken it