Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (27%)
• TV (11%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Truro, Halifax County, Ottawa, Guelph, Cambridge, Toronto, Markham, Dieppe, Calgary, Saskatoon, Hamilton, Vancouver, Glace Bay, and Saint-Philippe-de-La Prairie.

City	Problem Type	Report Time
Mississauga	Internet	9 hours ago
Truro	Wi-fi	11 hours ago
Mississauga	E-mail	14 hours ago
Halifax County	Internet	14 hours ago
Ottawa	Total Blackout	18 hours ago
Ottawa	Internet	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dan (@dannydespa) reported 2 minutes ago

  @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

• 
  1ajs (@TDK_Knight) reported 6 minutes ago

  hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

• 
  Brian Tobin (@brianpjtobin) reported 10 minutes ago

  So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 15 minutes ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

• 
  Adam (@Robot_tells_me) reported 20 minutes ago

  @Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.

• 
  Justin S (@thej_schro) reported 21 minutes ago

  @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

• 
  king of shadows (@Zish22) reported 22 minutes ago

  @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

• 
  Rob Newman (@rob_newman) reported 23 minutes ago

  @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

• 
  Paul Salmon (@pfsalmon) reported 25 minutes ago

  @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 25 minutes ago

  For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 26 minutes ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  James Rubec (@JamesRRubec) reported 27 minutes ago

  I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

• 
  Consumer Affairs (@ConsumerCSI) reported 29 minutes ago

  @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

• 
  Olujide 'Chukwudi' Sobola (@sobola_jats) reported 30 minutes ago

  @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

• 
  Yasser (@yassal83) reported 33 minutes ago

  @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

• 
  PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported 33 minutes ago

  @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

• 
  Puneet Mahajan (@Puneet0982) reported 40 minutes ago

  @Bell DM sent hoping to get a faster resolution!

• 
  Howard Bailey (@howardruns) reported 44 minutes ago

  @Bell_Support, still trying to resolve @Bell #Internet compensation issue ONE YEAR, SEVEN MONTHS LATER! Mom paid for 1.5 Gb download speed for about TWO YEARS, while receiving under 500 Gb download speeds, using Home Hub 3000 #Modem I spent OVER FOUR HOURS on phone with agents

• 
  Bruno Corrêa (@bcorrea10) reported 45 minutes ago

  @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

• 
  L (@missesja33) reported 48 minutes ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

• 
  Steph RO (@bronwyn121212) reported 49 minutes ago

  @Bell Hello, the wifi is poor.

• 
  Axel (@axelsimonise) reported 51 minutes ago

  4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing

• 
  Infinitus Capital (@InfinitusCap) reported 53 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  Pavel Rodionov (@rodionovp) reported 54 minutes ago

  @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡

• 
  PTR150 (@jaydeetherobot) reported 55 minutes ago

  Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 55 minutes ago

  Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

• 
  Curt Corbett (@TheCWade) reported 56 minutes ago

  @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

• 
  Elijah (@Elijahforce) reported 58 minutes ago

  @Highteaspeaks @Bell Which network

• 
  Desirée Bishop (@desireedante1) reported 59 minutes ago

  @Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.

• 
  Colin 🔴 (@Colin93_LFC) reported 60 minutes ago

  @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream