Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, Sherwood Park, North Perth, Champlain, Mississauga, Ottawa, Flin Flon, Halifax, Amaranth, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 7 hours ago |
|
Edmonton
|
Internet | 8 hours ago |
|
Winnipeg
|
Internet | 8 hours ago |
|
Winnipeg
|
Internet | 11 hours ago |
|
Kensington
|
Internet | 1 day ago |
|
Kitchener
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Barfyman362 (@Barfyman36two) reportedI would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!
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Consumer Affairs (@ConsumerCSI) reported@Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.
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Guddu Bhaiyya (@shavezsurve23) reported@Bell worst customer service ever, agent named Adam, on call was so rude and in a rush that doesn't Wana help or assist. Worst service ever and I'll make sure I switch all my services. Will never recommend and will refer to this incident to all. Thank you @bell for nothing.
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Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported@theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.
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Desirée Bishop (@desireedante1) reported@Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.
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Saim Rashid (@saimrashid) reported@Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!
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Infinitus Capital (@InfinitusCap) reportedHere we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?
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Vijay Sapps (@VJsapps) reported@Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !
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Alexo (@Verove242) reported@Bell_Support I tried but we still have the same issue why?
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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mitchell (@mitchel60931542) reported@TorontoKOI @Bell I wonder what went wrong. **** org
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
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Calvin Reynolds (@CalJRey) reported@Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?
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Baseballcanadiangal (@Frogger2175) reported@Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers
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✨Owl is Migrating✨ (@_owlboxes) reported@Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.
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Phathandomar (@phathandomar) reported@minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time
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HorseShoe Hillbilly (@HorseShoeHillby) reported@Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.
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Gurd1971 (@Gurd19711) reported@Bell_Support internet is down in Streetville/Mississauga area, is there a timeline?
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Nero (@nero648) reported@Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.
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Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported@Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support
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Pixel (@dizzylazypixel) reported@TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF
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Naren (@NarendraS16) reported@Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.
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Rick1983🇨🇦🪬🌎 (@ricksvelo) reportedIf you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal
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I❤️summer🇨🇦 (@toronto5511) reported@GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?
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Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reportedHey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?
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Viola Sewerynek (@viola_s1981) reported@Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.