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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 26% Phone (26%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, York, Edmonton, Abbotsford, London, Calgary, Vancouver, Halifax, Ajax, Mississauga, Ottawa, Markham, Winnipeg, and Arnprior.

CityProblem TypeReport Time
Montréal Internet 7 hours ago
Toronto Internet 8 hours ago
York Internet 1 day ago
Edmonton Internet 2 days ago
Edmonton Total Blackout 2 days ago
Abbotsford Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

  • IbbiKb
    IbbiKB (@IbbiKb) reported

    If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

  • Charles65350398
    🇨🇦Canada United (@Charles65350398) reported

    @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

  • daddyainthome
    daddyainthome (@daddyainthome) reported

    @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

  • arodburden
    andy h (@arodburden) reported

    @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

  • L0rdGrim1
    LordGrim (@L0rdGrim1) reported

    Way to go @Bell thanks for sending a technician out to install internet. They came back twice with the same problem and no solution, then ghosted me. I then chose Primus, and yet again, your Bell technicians are screwing me over, as the tentative date is now September 1st. Ffs

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

  • GuyusGrey
    Guyus Grey (@GuyusGrey) reported

    After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years (during the greatest bull market ever mind you) & management doesn’t take the hint. Your company invented the telephone. Do better.

  • arodburden
    andy h (@arodburden) reported

    @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

  • RRohampton
    Bobby Fun (@RRohampton) reported

    @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

  • Nilan3073
    SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported

    @Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !

  • RODTHEBAWD
    Rodney Harris (@RODTHEBAWD) reported

    @Reil76 @Bell Bell sucks...

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @michaelcoren @Bell Yes.... apparently it's a Bell Issue that they are working on. This is from Tech Support. "Thanks for reaching out. This is a known issue affecting some Sympatico email users, and our teams are actively working to resolve it. The estimated resolution time is 10 PM tonight."

  • Typhlosion3000
    Typhlosion3000 (@Typhlosion3000) reported

    Tl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

  • Tanner_Thomas95
    Tanner Thomas (@Tanner_Thomas95) reported

    @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

  • MacklemDarlene
    darlene macklem 🇨🇦 (@MacklemDarlene) reported

    @Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

  • CallMeC4KE
    C4KE (@CallMeC4KE) reported

    @Bell Why are telecommunications down in the Ottawa Valley right now?!

  • kerldaddy
    kerl (@kerldaddy) reported

    @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported

    @TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out

  • UrBoutToLose
    Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported

    @Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.

  • mylendunbar
    Mylen Dunbar (@mylendunbar) reported

    @Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported

    Is internet down in M6K 0A5 area of Toronto? @Bell_Support

  • DattaniAnik
    Anik Dattani (@DattaniAnik) reported

    @Bell_Support Tried activating the $15 BYOD Smartwatch Standalone plan as a new customer. Website says it’s allowed, but phone support & stores keep passing me back & forth because your system forces a smartphone IMEI. Left on hold for over an hour. Please DM to fix this.

  • galloconsultant
    Cristina Gallo (@galloconsultant) reported

    @Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?

  • mynameisray
    mynameisray (@mynameisray) reported

    @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.