Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (23%)
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TV (14%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Kingston, Mississauga, Montréal, Toronto, Fredericton, Oakville, Guelph, Burlington, Calgary, St. Albert, Halifax, Lucasville, Digby, Essex and London.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Chris P Bacon
(@pozpiggy86) reported
C'mon @Rogers! Every 30 - 120 minutes my internet goes down at least for a moment, but 5 times tonight it's gone down such that I had to walk across the house and into the sub-basement to physically reboot the modem. I honestly can't wait for @Bell to roll out a true fibre!
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Kavish Nursimulu
(@LeKavish) reported
Hey @Fidomobile , way to dodge responsibility. No changes to my billing info but Fido can’t process my automated payment but laying blame on my bank with zero explanation or RCA. Yet the same card is working fine for Fido internet. 7hrs on call,no resolution! @Bell here I come!
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Tobias Colt
(@HealthyGamerNut) reported
@Bell Would love to, but you can't get your heads out of your asses and bring Fibre Op a couple dozen more feet down the road. So my only option is your bloody "highspeed" option, at 1.5mbps for 89.99 a month. Or ultra high speed at 99.99 a month and 7mbps. ****
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Brad Fitzgerald
(@genericname56is) reported
@Bell Awful service. Couldn’t even watch on Crave yesterday
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Jef Jurgeneit
(@jjur68) reported
@bell is the network down? No tv and no wifi
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Doppa D
(@Doppa_D) reported
@JAYQ_H @Bell @Eastlink 100%... when we pay for a service, it should already be reliable. Asking people to pay extra for additional items so the service works properly is scummy.
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Diane
(@momsnotatwit) reported
@Bell @Bell_Support pls find a way to shut down Olivia from Amazon. The number of calls in one day is harassment and ties up a valuable service preventing us from receiving impt medical calls. This is dangerous not just annoying.
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🇨🇦
(@outtapocket416) reported
@Bell_Support investigates the error that they made when I canceled my account - promised a cal back in 24-48 hours on Monday. It’s Sunday and no call back. Same situation with @Bell that has been going on since 2018 with them. We’re now 5 years deep. 2 separate issues no call.
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Vishu Gupta
(@fullmetalvishu) reported
@Bell_Support Can somebody tell me why am I getting "Error 2000 network authentication error" out of nowhere 😓
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Vaughan Resident
(@ResidentVaughan) reported
@Bell @Bell_Support Please send me the contact information of your Ombuddsman so I can make a complaint about your technician/customer service in relation to the handling of an issue involving my 90 year old grandfather.
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minboui
(@minboui9) reported
@Rogers @CRTCeng Why won't you let me cancel my services... Called Dec 2nd and multiple times afterwards. Returned my equipments. Using @Bell services since Dec 2nd I am still receiving bills and emails from you. Such a hassle to cancel. #OMG
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Bruce Warnsby
(@Hanwarrior) reported
@Bell @Bell_Support can your support team record when I say I am canceling a line because my mom died ? I just got a call on how you can win back a loyal customer even thought I am maintaining my line . I now feel very upset with this
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Dan Colton
(@DanColton60) reported
@Bell I already pay 125 for 1.5 g that puts out less than half of that in wifi within 1 foot radius, so the solution is I pay more to fix the issue? Lmao , Maybe you supply a crappy modem to sell these boosters?
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Amy Rosen
(@amyrrosen) reported
Is @Bell_Support Internet and TV down for everyone or just me? Really wanted to chillax.
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Kim McIsaac
(@ksmcisaac) reported
@Bell sells offers travel plans but doesn’t feel the need to provide the actual service. 7 days travelling, no cell service, no response from tech support.
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miso
(@ymisosoup) reported
@Bell_Support Internet and tv has been down in my area for almost 2 days, how is this not fixed yet 😐
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Kim McIsaac
(@ksmcisaac) reported
@Bell_support technical support for customers=placing them on hold then dropping the call. 3 times today. Impressive.
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Chris P Bacon
(@pozpiggy86) reported
@Rogers, is it too much to ask that my connection be stable and reliable? Every few weeks I have to chase you guys down because my connection is neither stable nor reliable. I really can't wait for @Bell to roll out their fibre in my area so I can have STABLE internet. #CRTC
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Jef Jurgeneit
(@jjur68) reported
@Bell_Support is your network down?
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nene
(@softspoknman) reported
@Bell_Support @Bell Bell increased my internet fee twice in a year. One is fiscal year increase, I guess, but what is the other one. I realize Bell is the worst company. #leavefrombell #nolongercustomer
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J
(@juanitachamp) reported
@Bell_Support internet down in Dartmouth ns? Woodside area? Mine isn’t working. Done all the resets still nothing
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Michelle T
(@THE1TING) reported
@Bell_Support how can I find out when you will be bringing gigabit fibe to my area (L4J)? Been having unreliable service with both @RogersHelps @FidoSolutions and looking for options.
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s
(@nooyin) reported
@Bell_Support my internet is insanely slow despite having the 1gigabit plan, speed tests show <1mbit download speeds. ive tried restarting the hh3000 but speeds are still abysmal please help
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Jesus R
(@jesusrod22) reported
@Bell how is it possible to upgrade to a better speed and plan and then tell me a week from today I’ll get the installation but also CANCEL THE CURRENT PLAN?! No internet for a week? ARE YOU NUTS? How can I work from home? Sure so reliable…🙄
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Andrea L
(@Andie1743) reported
@TSN_Sports Who made the decision to make this only available on a paid channel?! @Bell when are you going to support women's hockey? This should be on the free channel, just like the men's!
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Jon Jones
(@Bladesofsteel15) reported
@Bell_Support Non stop issues with our service from even before we had it set up and still ongoing.. called in about a week ago and they had me do some resets etc the operator left me on hold and ended her shift without closing out the call very unprofessional..
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Billy Hamilton Super-Fan
(@Billy6Hamilton) reported
@Bell i play like a noob because my bell wifi is absolute dog crap and doesn’t let me play on ping < 500
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Jordan Strachan
(@J_Strachan97) reported
Honestly @Bell_Support your company is the worst service provider period.. unfortunately my current residence won’t allow for anything else so I’m stuck with you! So let it be know Bell can’t even provide 10 mbs when I live in the heart of town
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Kyle Erickson
(@kyle_erickson_) reported
Nooo internet is down right when I need it the most! @Bell_Support are there issues in Halifax right now?
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Aaron
(@AaronMiq) reported
@Bell Your contractors trashed my lawn with the fibe install, and I don't even use the service. Bell is trash customer service.