Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Bathurst, Uxbridge, Toronto, Gatineau, London, Huntsville, Hamilton, Montréal, Charlottetown, Ottawa, Schreiber, Halifax, Lower Sackville, Moncton and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Bathurst |
TV | |
| Uxbridge |
TV | |
| Toronto |
Phone | |
| Gatineau |
Internet | |
| Toronto |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Pletch 🍻🇨🇦 🎤🥊
(@BarryGLB) reported
from
Toronto, Ontario
Wow. Already chatting Live with @Bell while still waiting for your customer service.
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Ashley
(@AshleyEliza87) reported
@Bell why am I 1 hour into waiting for my tech service rep to call back? He was calling back in “10 minutes”. It’s been 1 hour 15 minutes!
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farnaz
(@farnaznaz) reported
@Bell the worst customer service, an issue in the telephone line since August. 2-3 hours of wait on each call, we had called more than 10 times since August.
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SportsMom 🏒🏒🥅🏒
(@Nilan3073) reported
@eric_habs @Bell_Support We have been going through this for 3 years!! They have changed the modern 3or4 times. I keep telling them the same thing about the house, they don’t listen, they keep selling me more products and upgrading my service package. It’s costing me a fortune to still have no service
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James Possamai
(@Phokse_Guy) reported
@Bell I wish I did not know your loyalty since 1972. You tell anyone how you don't cheat them.... I would call you long distance, but I can't now. I still pay my usually stupid bill every month, other than this month when you promised me a paper bill. You promised me paper.
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James Possamai
(@Phokse_Guy) reported
@FreedSongbird @Bell Oops, wrong number. I believe @Bell has been taking advantage of all of their customers for decades. The will never record half of my last decades of calls asking them to treat me fairly. They seem to record how my bill goes up and I get services I don't want. For less
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James Possamai
(@Phokse_Guy) reported
So could I get the same service for more money @Bell? All I wanted was to pay for my phone bill. How is my 60 year old account stupid?
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Well I’m no expert but I would say it does not matter if you have the cheapest or most expensive package it’s the signal around your house not the speed.
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James Possamai
(@Phokse_Guy) reported
@bell since 1972 I have been a customer. I have noticed you cheating old school customers for decades. This month you forced me to get a satellite to make the bill go down and now I can't make long distance calls. You charged me $670 for a single call before and I paid it.
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David Nestico
(@davidnestico200) reported
@Bell my God your wifi is complete garbage
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Warrior Of Truth
(@DPocroianu) reported
I am shocked at all the ways Bell has used to destroy one small person like myself. That's how petty leaders @Bell are. Every step I took towards progress to function better, let alone be successful at it, they sent 2 new problems my way to put me back on floor #stopabusingme
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Amy VanStraaten
(@amelvans) reported
@Bell we have 0 internet options at our house. We were forced to buy a Turbo Hub for our kids to do virtual learning. Day 5 with the turbo hub and we got locked out for data overages. This is going to cost $500+/month, easily. Any help/discounts for a 12+yr customer? @LFPress
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farnaz
(@farnaznaz) reported
@Bell no one takes responsibility to get into the issue and resolve it. It’s been 6 months that my parents are without long distance provider and Bell did not do anything to resolve the issue.
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Melanie Pedersen (she/her)
(@Jurisficti0n) reported
@LsanSays @Bell My Internet is also out. Message seems to indicate some sort of service outage?
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Shanny
(@cshanny55) reported
@BenWilsonVT @Bell_Support @Bell_Aliant Also, this issue has been going on for years, they're never going to fix it.
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SportsMom 🏒🏒🥅🏒
(@Nilan3073) reported
@eric_habs @Bell_Support Mostly because of my husband, he doesn’t want the hassle of switching. I do have issues with Vidéotron as well, not all stations I want used to be available.
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Let’s say you have the cheapest package vs the most expensive they both work with the same modem the signal output is the same it’s only your speeds for downloading and uploading that changes. Do you have fibe
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Shanny
(@cshanny55) reported
@BenWilsonVT @Bell_Support @Bell_Aliant So this is Bells response, which I had to call to get, no one contacted me, the ticket is closed. "There's a trending issue in your area in regards to cell phone coverage/reception, there's no update on when it will be upgraded". 17 years with Bell. Calling Rogers now.
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Lsan
(@LsanSays) reported
So my internet is down (thank you, @Bell). This will either be my most productive day in months, or the day I finally "go out for a pack of smokes"
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Trent
(@Trentleey) reported
@Bell your customer service cat feature has no links on your website. How can I chat if I can't choose to chat??? 🤷🤷🤷
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Warrior Of Truth
(@DPocroianu) reported
I am shocked at all the ways Bell has used to destroy one small person like myself. That's how petty leaders @Bell are. Every step I took towards progress to function better, let alone be successful at it, they sent 2 new problems my way to put me back on floor #BellLetsTalk
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Now I just switched from bell to another provider just because I got a good deal but I never had a problem with my services. I was with them for 8 yrs
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farnaz
(@farnaznaz) reported
@Bell after a bunch of back and forth of messages, nothing had happened. It’s been 6 months that Bell by mistake blocked our long distance provider. Since August and after many times of calling and follow ups, the issue is not resolved. Every time we call, it takes 2-3 hours
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farnaz
(@farnaznaz) reported
@Bell every time I call the customer service 18664810944 I spend 2-3 hours on the phone. Last agent responded me from Philippine and he said his supervisor will call me in 2 hours! That would be my 10:30 pm. It’s 11:20 pm and still no calls.
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Jon Irwin
(@jonirwin) reported
I have a great idea to improve customer service! Companies like @bell should have to discount your bill based on the number of minutes they make you wait on hold. #CustomerService
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Ya there is the whole pkp thing but again I’m saving money and that’s what my wife wants. But if my service was bad I’d give them a chance to fix and but after that I’m done. Anyway I hope it gets fixed eventually for your kids schooling
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SportsMom 🏒🏒🥅🏒
(@Nilan3073) reported
@eric_habs @Bell_Support I am with you 💯, I was done with Bell when they told me that they would not offer me any credits or a free movie channel extra ... for not have internet service because I never actually lost service !! Honestly if it were my choice I would’ve switched to Vidéotron, even w/PKP.
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying
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Warrior Of Truth
(@DPocroianu) reported
I am shocked at all the ways Bell has used to destroy one small person like myself. That's how petty leaders @Bell are. Every step I took towards progress to function better, let alone be successful at it, they sent 2 new problems my way to put me back on floor #BellLetsTalk
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support I’m surprised are you sure it’s not a defective modem because I have a large two story house and the modem is on the main floor and it’s full signal everywhere in the house with no need for pods.