Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (16%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, Acton, Dartmouth, Corner Brook, Carleton Place, Burlington, Saint-Constant, Grand Falls-Windsor, Port Elgin, Orléans, Georgetown, St. George, Québec and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Middleton
(@Jerdog120) reported
@TanyaFusco @Bell_Support Post it all over social media, keep calling and emailing like crazy, not sure about Bell but with most tech support if you call three times on same issue with no resolution they are supposed to escalate it to the next Tier of support and than they are supposed to escalate up
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SkivvYEG
(@SkivvYeg) reported
@Bell I had better cell service in a different country than in Edmonton, Alberta. **** your company
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NOVA ||🍁|| The Falic Empire
(@ThatGuyNovaTV) reported
@CraveCanada ... Fix your trash app. I can only imagine the amount of people that pay $20 a month for this and have to deal with this garbage app. But being owned by @Bell this makes sense, their guide and tv app is legitimately the worst.
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Northern Chic🇨🇦🌲
(@HilaryChambers1) reported
@Bell services down in Port Loring and area yet again. Landline issues, mobile network is down and internet not working! Payment machines not working. Residents cannot call emergency services. 2nd time for this in a month! #Bellproblems Hope to have service restored by Thurs.
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jagsir
(@jagsir1594) reported
@Bell_Support Never going to use bell ever again.
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JenW'Irvin
(@jenmagician) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
@8tephanie @Bell Starlink - 100% worth it! Will be getting rid of my Fibe - too much money for bad internet.
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John Settino
(@JohnnyPR) reported
@fagstein I still like Omar and had him pegged as the next one but it should have been five to seven years from now. It's not his fault but this statement surely written by the overlords does nothing to change what happened or my plans to cancel my @Bell services.
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Darren
(@DarrenJames416) reported
@CRTCeng How about examine the monopoly of the 3 big telcos ? Bell sure has the worst tech support @Bell
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tarlan
(@tarlaaan) reported
@Bell_Support I was supposed to receive a call back from a supervisor, it’s now past 2pm and I’ve heard nothing. You would think a fire emergency would be at the top of your list.
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Saunia
(@Saunia23) reported
@Bell_Support Hello, i signed up for Bell internet services on Aug.22nd and still have no service. Twice technicians have come to my home,and left us with no internet. Today someone was supposed to be here between 12pm-5pm est, it is now 3:04pm est....still no support or service
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Diana Head
(@thebossmsross) reported
@Bell Like the amazing offer you gave @LisaLaFlamme_ I’ve cancelled all my @Bell services and will no longer support CTV nor any of its affiliates 🤬
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Mary Joyce San Juan
(@mjsanjuan81) reported
@Bell_Support service is down at Markham and Sheppard area. Is anybody have same problem?
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Kirsten A. MacDonald
(@CindersBuddy) reported
@Bell No way in God's green acre would I ever take any of Bell's services... we have had issues with them since 2009... and thatw as before Lisa LaFlamme. Never will happen
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Aidan burgerking
(@AidanMcheese) reported
from
Kingston, Ontario
Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao
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Meaghan Anelli
(@MeaghanAnelli) reported
@Bell @Bell_Support your customer service support centre is absolutely awful. I should not have to sit on the phone for an HOUR because your website won’t let me log in. I’ve had my password reset 8 times, asked if I know how to spell my own email and now left on hold for 16 mins
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Darren
(@DarrenJames416) reported
@Bell if you are thinking of going to Bell. Think again. They are the worst. Do not spend your money with them. Look elsewhere
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Craig Reynolds
(@CReynoldsWR) reported
Jerk seemed angry that I wouldn't want to stay with Bell. Said they could 'maybe' do something about my bill. (Lmao, as if you're gonna give me 3X the service for 1/3 the price. You're @Bell who just keeps adding fees and rate hikes every few months)
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Darren
(@DarrenJames416) reported
@Bell well it seems fibre isn’t that great. 4 times I have lost my internet because of techs screwing up the fibre. 8 hours Saturday and so far 3 today. Management doesn’t give a **** over 24 hours for a tech. Thanks. I’m F Ed by Bell
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tarlan
(@tarlaaan) reported
@Bell there was a FIRE in my house this morning & the smart fire detector that I pay for monthly as part of my home security did not go off & I didn’t get a notification on the app. My dog and household could have died and your help line says there’s no supervisors working today
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James Cee
(@jemzinthekop) reported
@Bell internet, which I pay $140 a month for is down. On @VirginPlus My 12 year old son went 135mb over on his $50 a month plan and I was billed $26 dollars for it. Or I can go to @RogersHelps and get their brand of **** sandwich. Canadians are so ****** by these criminals.
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Junior
(@JunG54828825) reported
@Bell_Support I never had bad tech support like this when I was still with Rogers many years ago.
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💥
(@toneciaGlode) reported
Trying to switch from @Rogers ****** internet to @Bell who has ****** customer service has been a headache lmfao
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Tom Winnifrith
(@TomWinnifrith) reported
@darrenatwater @Bell @CAA you are not the only one waiting for service...pls check emails!
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Gary Lonsdale
(@glbytes) reported
@Bell Still waiting for installation since Aug 30. Never contact me@to update me with any information. It is a total **** show. They really have no idea what they are doing.
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Ann Pappert
(@AnnPappert) reported
Anyone else burning cellular with a @Rogers outage in #Guelph? Please don’t let it be the @Bell installers in the neighborhood…@RogersHelps backlogged. #rogersoutage #RogersOUT
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M
(@RedEdison) reported
So despite the fact I've been working diligently to get up to date, even though they've done nothing to compensate me for double charging me for a year, @bell is still threatening to cut my service. Yep. Enough of this. Time for me to bring the @CRTCeng into this.
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Craig Reynolds
(@CReynoldsWR) reported
So glad I just left @Bell as a customer. I've never had such rude and aggressive customer service over wanting to cancel. - Transferred once from a nice agent to a total jerk - I told the guy "No" 6 times, that I just wanted to cancel
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BroteinWalf
(@BroteinWolf) reported
@Bell_Support Does "5G access" include access to the 5G+ network?
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Darren Atwater
(@darrenatwater) reported
More for @Bell. Landlines rurally are lifesavers in a power outage: the only way to contact neighbours, the only way to call an ambulance, the only way to contact @CAA if the car won't start. Thanks for bringing the fibre optics to the pole wall, though.
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Barby Ginsberg
(@babsgee50) reported
@Bell @Bell_Support after 6 calls to ur team, I still can't find anyone who can help connect my LTE smartwatch! You keep closing my ticket, yet non of your 'techs' have resolved the problem! Why can't anyone follow thru??