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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 28% Phone (28%)
  • 9% Wi-fi (9%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Fredericton, Toronto, Oakville, Halifax, Moncton, St. John's, King, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, and St. Catharines.

CityProblem TypeReport Time
Montréal Phone 4 minutes ago
Fredericton TV 1 hour ago
Toronto Internet 10 hours ago
Oakville Phone 11 hours ago
Montréal Phone 1 day ago
Toronto Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

  • swpinsent
    Stephen Pinsent (@swpinsent) reported

    @Bell_Support @Bell_Support wow, after over an hour chatting with your support bot, I'm now referred back to the same numbers I started calling to. I will not be calling them as the telephone agents were rude and bad to deal with.

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.

  • namelessmiss108
    Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported

    @Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.

  • kerldaddy
    kerl (@kerldaddy) reported

    @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

  • ecstatic_gamer
    EcstaticGamer (@ecstatic_gamer) reported

    @Bell_Support Does it usually take this long to DM a solution to a simple request?

  • Charles65350398
    🇨🇦Canada United (@Charles65350398) reported

    @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

  • HorseShoeHillby
    HorseShoe Hillbilly (@HorseShoeHillby) reported

    @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.

  • sunnydriver1970
    Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported

    @Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

  • CalJRey
    Calvin Reynolds (@CalJRey) reported

    @Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?

  • bigpinuslinus
    theo (@bigpinuslinus) reported

    @Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens

  • whodat54321d
    Raymond Berry (@whodat54321d) reported

    @Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov

  • RRohampton
    Bobby Fun (@RRohampton) reported

    @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.

  • sadforcanadians
    Sally (@sadforcanadians) reported

    @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

  • cdn_karma
    CDN_Karma (@cdn_karma) reported

    @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

  • MuldoonBill
    bill muldoon (@MuldoonBill) reported

    @ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots

  • MacklemDarlene
    darlene macklem 🇨🇦 (@MacklemDarlene) reported

    @Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬

  • JanceyLu
    Jancey-Lu Ballantyne (@JanceyLu) reported

    @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • ehdrifter
    ehdrifter (@ehdrifter) reported

    @mmabrey1 Both @Rogers and @Bell are absolute dog ****. Sorry

  • _owlboxes
    ✨Owl is Migrating✨ (@_owlboxes) reported

    @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

  • 604cr902
    Carrie Ryan (@604cr902) reported

    @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

  • shortstuffpb
    Krista Jensen 🇨🇦 (@shortstuffpb) reported

    @Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.

  • swpinsent
    Stephen Pinsent (@swpinsent) reported

    @Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

  • MikeDigitalink
    Mike E (@MikeDigitalink) reported

    @Bell_Support I just signed up for Bell Mobility and went to the Number Transfer webpage but it's not recognizing my Bell temp number. And when I called support they said they were having tech issues and were unable to talk further

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.