Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (25%)
- TV (11%)
- Wi-fi (9%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Vancouver, Halifax, Acton Vale, Moncton, Ottawa, Milton, Kitchener, Mississauga, Montréal, Waterloo, North York, Prince George, Terrebonne, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 13 hours ago |
|
Toronto
|
Phone | 16 hours ago |
|
Vancouver
|
Internet | 17 hours ago |
|
Halifax
|
Internet | 18 hours ago |
|
Acton Vale
|
Internet | 18 hours ago |
|
Vancouver
|
Wi-fi | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Antonina Banks (@antonina_b69872) reported@PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS
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MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
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John L. (@lowe17RN) reported@Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?
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Matt K (@KempM88) reported@vandewallefarm @Bell_Support Bell ******* sucks
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
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Unacceptabledaudelin (@Unacceptable222) reported@Bell Wow, easier to get your attention via X than it is to CALL YOUR NUMBER!!! Bad publicity sucks I guess!
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Jimmy-Pye-Guy (@pye_jimmy) reported@vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.
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Douglas Mark (@DouglasJMark) reportedThe day is nearly over. Still unable to connect to our network due Bell's breaking out network address. Will @Bell @Bell_Support restore our IP address when our doors open in Friday morning? Let's get this fixed so we can get back to helping our patients 📢📢📢
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
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Cars-Sports-News (@CarsSportsNews) reported@bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.
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Denny Brown (@D0wnt0wnBrown) reported@Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”
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Steph RO (@bronwyn121212) reported@Bell Hello, the wifi is poor.
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
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Barb Richard (@brichard2014) reported@TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.
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Janet Jesty-Murphy (@janarama39) reported@Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??
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I❤️summer🇨🇦 (@toronto5511) reportedtrying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.
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Cheyne Lothering (@CheyneLothering) reported@Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE
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Pranay Malusare (@MalusarePranay) reported@Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $
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Consumer Affairs (@ConsumerCSI) reported@Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame
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✨Owl is Migrating✨ (@_owlboxes) reported@Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.
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Sixth Wind (@AlgomaHighlands) reported@Bell Counting down the days until the new Internet company hooks us up and no longer have to deal with bell
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Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported@Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.
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Vijay Sapps (@VJsapps) reported@Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !
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Gurd1971 (@Gurd19711) reported@Bell_Support internet is down in Streetville/Mississauga area, is there a timeline?
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green beee (@greenbeee1) reported@Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.
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Janet Jesty-Murphy (@janarama39) reported@Bell @bell my service has been down since July 12 #fail