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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 27% Phone (27%)
  • 8% Wi-fi (8%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Owen Sound, Summerside, Grande Prairie, Toronto county, Mississauga, Montréal, Winnipeg, Cambridge, Moncton, Laval, Bradford West Gwillimbury, Kitchener, Brampton, and Bells Corners.

CityProblem TypeReport Time
Toronto TV 4 hours ago
Toronto E-mail 4 hours ago
Toronto Internet 5 hours ago
Owen Sound Phone 5 hours ago
Owen Sound Phone 7 hours ago
Summerside Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • BratleyMonica
    monybrat (@BratleyMonica) reported

    @Bell_Support I am very upset. 2nd time in 4 days, no home phone. I‘ve reported it. Said repair will be here tomorrow. My husband is dialysis dependent. In the case of emergency, need a phone. To use a cell, I have to drive several kilometres to get a signal. Ridiculous. 😡

  • doubledouble416
    Toronto Guy (@doubledouble416) reported

    Hey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service

  • RobertRabi7
    dodge journey Crossroad (@RobertRabi7) reported

    @Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.

  • Mags00021130
    Mags (@Mags00021130) reported

    @Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?

  • kerldaddy
    kerl (@kerldaddy) reported

    @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

  • SeeMeInHindsite
    Nobodys Son (@SeeMeInHindsite) reported

    @Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars

  • HueyTheFrenchie
    Mike Moore (@HueyTheFrenchie) reported

    @mobinfiltrator @Bell The best choice I ever made was not having my tv/internet from the same provider as my cell. This way if one of them goes down I’m still good.

  • IConcedeToNoOne
    Crystal Vargas (@IConcedeToNoOne) reported

    @Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.

  • justatalost
    huh (@justatalost) reported

    @LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell

  • cdnaussielover
    BK 💙 (@cdnaussielover) reported

    @Bell_Support our business internet has been down since Friday. Support is saying it’s a bad update to the modem. No solutions have been provided and we’re still down.

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • shoegirl68
    Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported

    @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

  • illin33
    ildi (@illin33) reported

    Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!

  • Kevin_D_Lyons
    I AM SPARTACUS (@Kevin_D_Lyons) reported

    @Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.

  • AndreInUk
    Andre (@AndreInUk) reported

    @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

  • mike_bigalow
    mike bigalow (@mike_bigalow) reported

    @Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?

  • finnandbeau
    Kelly (@finnandbeau) reported

    @LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!

  • Typhlosion3000
    Typhlosion3000 (@Typhlosion3000) reported

    Dear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell I need the complaint to reach the home network. They’re spamming the same episodes. We need Canadian shows. It’s nothing but repeats.

  • mynameisray
    mynameisray (@mynameisray) reported

    @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.

  • Zubes22
    Bobby (@Zubes22) reported

    @Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!

  • papasmerf68
    Papasmerf (@papasmerf68) reported

    @Bell Na don’t need to lose anymore time talking about what’s wrong. Maybe you guys should fix all your problems and start fixing all those tickets you guys are getting.

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    @halanderson @Bell_MTS They will leave your account active. Yes, that is a risk to you, your identity, and finances. No, it does not matter how many time you ask them to delete it. NEVER @Bell

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

  • arodburden
    andy h (@arodburden) reported

    @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

  • Nilan3073
    SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported

    @Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.

  • TheDanLevy
    Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported

    @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here