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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Cambridge, Nanticoke, Vancouver, Montréal, Mississauga, Ottawa, Toronto, Brampton, Halifax, Saint-Eustache, Saint John County, London, Brandon, Winnipeg, and Bracebridge.

CityProblem TypeReport Time
Cambridge Phone 22 hours ago
Nanticoke Phone 23 hours ago
Vancouver Phone 24 hours ago
Montréal Phone 1 day ago
Mississauga Internet 1 day ago
Ottawa Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • dnadoesnotlie
    DNA does not lie! (@dnadoesnotlie) reported

    @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • isaac_isiko
    ISIKO ISAAC (@isaac_isiko) reported

    @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?

  • TheCanNobody
    Steven Strandberg (@TheCanNobody) reported

    @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

  • nisimorgan
    Nisi Morgan (@nisimorgan) reported

    @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

  • NikitaM72629789
    Nikita Mehra (@NikitaM72629789) reported

    @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

  • johnowolabi_
    John (@johnowolabi_) reported

    @Highteaspeaks @Bell which did you switch to? help a brother..

  • Coachgirl411
    #momof3 (@Coachgirl411) reported

    @Bell power back on in Westmount but wifi not working.

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    Hey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    Down with @Bell I hope they go broke asap

  • RichFriars
    R I C H (@RichFriars) reported

    Trying to get @Bell to service my area but they don’t seem to be interested.

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Phone and plan 60 after tax. This is better than just a 25 after tax plan though. In my opinion. (Works for me anyway). Seems network not too reliable on cheaper plans(20-25 per month plans).

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

  • Elijahforce
    Elijah (@Elijahforce) reported

    @Highteaspeaks @Bell Which network

  • o_jibby
    Oseni (@o_jibby) reported

    @bell customer representative lied that my 2 years contract was terminated only to check my account to still see the contract Also when I got the internet I wasn’t told it was a contract Just frauds

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

  • SebArtDram
    SebRen (@SebArtDram) reported

    .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

  • Zeps8314
    Paul (@Zeps8314) reported

    I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • TonyP187
    TonyyyP👽 (@TonyP187) reported

    @Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?

  • 47TheAgnt
    Agent 47 (@47TheAgnt) reported

    @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

  • THATS_HERxo
    Rochelle Whittingham (@THATS_HERxo) reported

    @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???