Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (20%)
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TV (16%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Brampton, Kingston, Toronto, Montréal, Moncton, York, Mississauga, London, Miramichi, Halifax, Kitchener, Calgary, Stephenville, Regina and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Kingston |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Moncton |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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BrittyStarr
(@Britty_Starr) reported
@Bell how is your service so Terrible? Both my husband and I have had nothing but service problems for the last week! I thought 5G was suppose to be so amazing 🙄
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She Loves Wine
(@she_loves_wine) reported
Anyone else having @bell #internet issues? On and off all day including #TV #bellfibe 🤬🤬🤬🤬
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John Currie
(@skirtboy22) reported
Thanks @bell . After DMing their support team it was fixed in less than a day. I guess Twitter is good for some things!
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mirzaabaig
(@mirzaabaig) reported
We requested an upgrade to Bell Total Connect, Bell Canada disconnected our analog lines before hooking up the digital lines. Our business phone lines are down since morning @Bell @Bell_Support URGENT Pls restore our phone lines.
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PragmaticFact
(@fact_factoid) reported
@Koldz__ @Bell It doesn't help their VDSL service is called "Fibe" which people think is fiber.
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CosmicBeing
(@CosmicBeing89) reported
@Bell_Support Please cancel the order. Posting it here again as proof that I've requested to cancel my order as I don't trust to get a good service from your support folks. Do not send any equipment [which you anyway didn't] and create more issues. Thanks!
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Aisling Chin-Yee
(@spectraversa) reported
@JustSayRad @Bell_Support I’ve just been to sent to 2 stores (currently in one now) and have talked to 1000 customer service people who seem baffled that I would want to actually use the service and have access to the # I’ve had for 20 years.
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Graham Edward
(@gnledward) reported
@Bell_Support Hey Bell, quite displeased as your phone techs are now TWO WEEKS into delaying a service call to get my 101-year-old Grandma's phone set up, at #sunnybrook in the Veteran's Wing. Apparently some issues with your techs doing a rapid test/vax. What's with that?
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Bell Aliant
(@Bell_Aliant) reported
@timoconnor55 Hi there Tim I noticed you had messaged in reply to a post from 2017. For service in Ontario please contact @bell_support so that they may assist you as we support customers in Atlantic Canada
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Pamela Mason
(@pman01) reported
@bell After losing 2 vacation days to you not holding up your end of an agreement your loyalty department “Eddie” just informed me that Bell will not do anything. Unbelievable how acceptable it is @Bell to provide awful customer service. You can take our $ no problem though!
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Mark Abssy
(@AbssyMark) reported
@Bell_Support I believe he did sign up for that but when the tech showed up, DSL is what he ended up with. To your credit, you did downgrade his service so no overcharging there but still.
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Brian Haase
(@hasselhaase) reported
@Bell_Support WORST CUSTOMER SERVICE EVER!!!!!
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Ontario Mom
(@ontcamom) reported
@ElSeldo @Bell_Support Adam how did you fix this?
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grace & frankie are soulmates | Lexie.
(@joanlemmesmash) reported
@Bell_Support are y'all still having Issues because I'm connected, but there's high latency even after resetting the modem.
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Graham Edward
(@gnledward) reported
@Bell_Support Pretty wild that my Grandma served in the @RCAF_ARC during World War II and you claim to support Veterans, yet this is some sort of ongoing issue. Can you please fix this? I'd like to be able to speak with her more regularly (as would the rest of my family).
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Jeff Greenwell
(@LastAngryFan) reported
@Bell_Support Hi! Just wondering how to cancel services and if there’s an early cancellation fee I’d have to pay. Thanks!
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Mark Abssy
(@AbssyMark) reported
@Bell_Support Okay, am not authorized user but will have him follow up. Am surprised (obviously) that you don’t at least have Coax service in the city centre!
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Brian Haase
(@hasselhaase) reported
@Bell_Support If you promise not to take advantage of seniors by charging them $100 for 20GB Of service I’ll consider it.
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grumpy
(@wet_sneakers_) reported
@Bell How bout I live in the middle of nowhere and you guys refuse to give unlimited internet where I live so during lockdowns we were ****** How about I used to stream on twitch and now I can’t because of your refusal How about UR SIGNAL SUCKS
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John Currie
(@skirtboy22) reported
Hey @Bell your customer service is atrocious! I've been paying $5 a month for a receiver I return in Jan. Multiple emails, online chats and phone calls have resulted in nothing. You're about to lose a longtime customer over $5!
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gene
(@gene_something) reported
@Bell_Support oh I just wanted verification that it’s a wide spread issue, I have no interest in wasting time with your clueless support team
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Satisfaction
(@65Satisfaction) reported
@Bell_Support when i use my home phone, why does it dial 911 after 10 secs. this is starting to be a real problem, think 911 are starting to get pissed and the cops have been coming
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Camaraderie
(@Camarad39806770) reported
@Bell guys your customer service connections are pathetic. Called thrice and all the calls disconnected without proper audio. This was for partnership program
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MJ 🇨🇦🍁 🇲🇹 🇬🇷
(@MJDoukas) reported
@Bell_Support It’s ok my office manager is on the phone with bell support now thanks
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Missy-Jean Taylor
(@MissyJeanTaylor) reported
@Bell_Support is there an outage in the Montreal area? Calling tech support; call fails for my bf on his Bell phone, I get an automated message saying lines r busy on my Koodo phone. Our home services r out. 3rd party websites say there's disruptions, Bell site says nothing.
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Satisfaction
(@65Satisfaction) reported
@Bell_Support when i use my home phone, why does it dial 911 after 10 secs. this is starting to be a real problem, think 911 are starting to get pissed and the cops have been coming
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Aisling Chin-Yee
(@spectraversa) reported
.@Bell_Support is LITERALLY the worst service I have ever experienced. I changed providers for the, and they promptly lost my phone number that I have had for 15 years and after 5 hours on the phone with them, they told me they'll get back to me in 5-7 business days. WTF #Bell?
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SideEffex
(@SideEffex) reported
Hey @Bell I'm curious to know when the last time you internet was interrupted in the Mississauga area, @Rogers is down and I'm considering looking for a new isp
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Satisfaction
(@65Satisfaction) reported
@Bell when i use my home phone, why does it dial 911 after 10 secs. this is starting to be a real problem, think 911 are starting to get pissed and the cops have been coming
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Anna Marie
(@AnnaMar51524600) reported
@Bell what's up with not fixing a down cable wire that fell onto to the street and is danger to the people and had to be moved off the street with a hanging cable wire ? Want more info ? Maybe you should have an urgent service? It has been over 24 hours !