Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Toronto, Nanticoke, Regional District of Central Okanagan, London, Milton, Guelph, Winnipeg, Mississauga, Toronto county, Ottawa, Sydney, Truro, Kelowna, and Sherbrooke.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 7 hours ago |
|
Toronto
|
TV | 9 hours ago |
|
Toronto
|
Internet | 12 hours ago |
|
Nanticoke
|
TV | 12 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Regional District of Central Okanagan
|
Phone | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support
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Cancel the parade (@andrewhyk) reported@Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.
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EyeNeedDoze (@son_dean) reported@bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.
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lexisnexis (@babsy1234) reported@Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department
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Soul Supplier (@soul_supplier) reportedWhy is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter
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Iampelumi 🇨🇦 (@Itzpelumi) reported@Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics
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Whale. (@Oyeyemiyinka) reported@Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Bentulla (@Bentu_Osa) reported@Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network
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Folamyflower (@FolaMyFlower) reported@o_jibby @Bell They have the worst sales reps, I was scammed into their 2 years contract as well.
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Dennis Gouin (@nippydmg) reported@Bell @Bell_Support has the worst customer service !
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🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reportedHey @Bell, your tech support is lacking.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported@Bell_Support It’s a Neverending issue but it’s been a lot worse lately
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Elyn (Էլին) (@Tokyo_Drift19) reported@Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.
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Therese (@theresemacdona6) reported@Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!
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The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported@bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Kyng (@KebabsRLyf) reported@Highteaspeaks @Bell I moved from bell after 20 years to Freedom. $43 after tax forever price guaranteed none of that bs bell spews wait until a special event like Canada Day or something and get an offer I have 70gb - Canada Us and Mexico. And in US my service was faster than when I was with Bell
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Christopher Butt (@gotnewf2291) reported@Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!
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Waris Nawaz Khan (@Waris_Nawaz) reported@Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.
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⛅️Skii🌩️ (@xskyylinex) reported@possiblecanadia @Bell They’ve been horrible, this past month I’ve had a technician over 3 times and I was without internet for a full 24 hours yesterday I went insane but not as bad as my mom did with no wifi
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Sam Pitaro (@sammypits) reported@Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.
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Nisi Morgan (@nisimorgan) reported@Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod
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It Gets Bretter (@itgetsbretter) reported@Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage
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Infinitus Capital (@InfinitusCap) reported@Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???
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Infinitus Capital (@InfinitusCap) reportedHere we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?
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Bill Wellman (@bill_dub) reported@CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer
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Gavin Pell (@gbpell) reportedI can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.
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Ty Carruthers (@AmaraFarmServ) reported@Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic