Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 12/16/2025 00:15

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (20%)

    TV (20%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Milton, Limehouse, Brampton, Montréal, Kitchener, Alliston, Vaudreuil-Dorion, Ottawa, Sherwood Park, Yarmouth, North Bay, Dartmouth, Sault Ste. Marie and Brockville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaMilton Internet
CanadaLimehouse Internet
CanadaBrampton Internet
CanadaMontréal Internet
CanadaKitchener Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Rushae_ ms. walters (@Rushae_) reported

    I was gonna switch from virgin to bell mobile but I just received the absolute WORST customer service from 4 DIFFERENT agents that it’s not even worth the switch anymore @Bell

  • emmasypulski Emma Sypulski (@emmasypulski) reported

    @Bell_Support when can you assume our cellphone service will be back up and going in Halifax?

  • SkipPhotog Gareth Skipp (@SkipPhotog) reported

    @Bell just wondering - did you fix your website to allow us to turn on @TSN_Sports channels or is that still a half hour phone call to customer service? #epicfail #bellcanada #tsnsports

  • ninholeus ninholeus (@ninholeus) reported

    @Bell I am sitting out front of the Bell store in Uxbridge On. With no cell service. I can’t imagine what must be like buying a new phone, and walking out of the store and it is useless. Please fix your coverage here.

  • joesabin Joe Sabín (@joesabin) reported

    @jeffrey3927 @JeffreyLuscombe @Bell_Support OK, I lived in the 1960s, and your solution is so 1960s. Cable didn't become ubiquitous until the 1980s and cable cutting was not until the 2010s that streaming platforms started to come stronger. Until recently, maybe a few years, streaming was still weak. Now it's a better way.

  • jeffrey3927 Jeffrey1 (@jeffrey3927) reported

    @joesabin @JeffreyLuscombe @Bell_Support We didn't have netflix back then. Nobody did. There were video stores. Truth be told, I do not watch sports. We did have picture frame antenna. They are excellent these days with digital but who wants to watch schedule TV. Now if needed, you can subscribe to network TV on line

  • RamucyNipsome Ramucy Nipsome (@RamucyNipsome) reported

    @Bell your online ordering sucks, your customer service sucks, you suck. I put in an online order, received the order confirmation in an email. No install tech showed up, I called support, 'Order does not exist'. Great I dodged a bullet dealing having to deal with you.

  • vhdmhmd Vahid Mohammadi (@vhdmhmd) reported

    @Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown and make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    Nope. Tech didn’t understand problem and he can’t divert from his service ticket. Internet won’t be fixed (tho still being billed). @Bell_Support

  • JessikaRabid Jessika Rabid - Tittysaurus Rex (@JessikaRabid) reported

    @Bell @Bell_Support has the worst customer service I have ever experienced in my life. Deplorable.

  • JessikaRabid Jessika Rabid - Tittysaurus Rex (@JessikaRabid) reported

    @Bell has possibly the worst customer service I have ever experienced in my life. Wow.

  • surim0n surim0n.eth ⚡ (@surim0n) reported

    @Bell_Support been waiting to speak to level 2 support for 2+ hours but the rep wont transfer me. Please check DM. Urgent.

  • topherdunlap Christopher (@topherdunlap) reported

    @Bell be nice and unthrottle my data plan. The internet is down due to Fiona FCS!

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    Are we in Canada if we are in Quebec? @Bell_Support sends an installer/repairer for fibe tv,he cannot speak 1 word of english,he is rambling on about stuff I only half understand.And,this is visit 5 for a problem with THEIR receivers malfunctioning.Fed up.

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    I was told an hour ago @Bell_Support is on the way to fix the problem the other tech couldn’t fix a couple of days ago after days of them trying to fix remotely. Think I’ll get a rebate for the weeks not working?

  • CanadianAngela Angela McMaster (@CanadianAngela) reported

    @Bell_Support Our cell phones are down.

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    Tech can’t fix the problem with my Internet but he did understand the problem. He’s trying to fix the one phone jack but Internet can’t be fixed (tho still being billed, of course). @Bell_Support

  • shooka_darabadi شوکا دارآبادی (@shooka_darabadi) reported

    @Bell Hey @Bell, the world has come together in support of #IranianWomenLivesMatter and #Mahsa_Amini protests. Why you're not doing anything? Make calls and messages to Iran free. #مهسا_امینی

  • vhdmhmd Vahid Mohammadi (@vhdmhmd) reported

    @Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini

  • Abega_R Miss Naive (@Abega_R) reported

    @Bell_Support care to explain to me why the battery of my Hub3000 died 5mn after I lost power? Isn’t supposed to provide additional hours of connectivity? If the battery is not working, can I expect you to replace it?

  • jwalsh362 James Walsh (@jwalsh362) reported

    @Bell Once again, Bell Cellular network down in Halifax…. this is unacceptable! No emergency calling. You should have learned from Dorian…get your UPS/Battery systems upgraded!!

  • ChadJessome Chad (@ChadJessome) reported

    @Bell hey, there’s a service shortage in Nova Scotia right now. I can’t find any reason why online, can some help me out? #hurricanFiona

  • PaulW709 PW (@PaulW709) reported

    @RogersHelps @Bell we are unable to make calls to landlines here in St. John's, Newfoundland amongst other places. Mind you we aren't in the areas of infrastructure damage. I understand the backlash from the last outage, but you have a duty to inform your customers...@CBCNL

  • hollylaventure Holly Laventure (@hollylaventure) reported

    According to @marklaventure, the @Bell cellular network is already down in Dartmouth. Lucky me, my phone is with @eastink. #nspoli #Fiona

  • SkipPhotog Gareth Skipp (@SkipPhotog) reported

    @Bell No we can't inititate adding TSN channels on your Bell website. Still not working. Why?

  • MacDonaldRK3 Robert MacDonald (@MacDonaldRK3) reported

    @Bell I hate to break it to Customers but bell support will probably make you do the speed test on their Hub 3000 and it will indeed show the higher speed, But not sure about you But I buy a package to get the Speed out of the Modem not to it 1GB ethernet ports ONLY allow 1GB out

  • Phillymacp07 Phillip MacPherson (@Phillymacp07) reported

    Hey @Bell any idea when we'll get cell service back?

  • Mckjere11 Jeremy McKinnon (@Mckjere11) reported

    @Bell_Support Any updates? Cell service is still down

  • KevinMcIsaac1 Kevin McIsaac (@KevinMcIsaac1) reported

    It’s too bad @Bell can’t afford to keep their cell network working in a storm. When other companies have no problem.

  • AllenWa18925425 Allen **** (@AllenWa18925425) reported

    @Bell the problem is weak signal