Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (24%)
• TV (12%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Barrie, Fredericton, Toronto, Laval, Vernon, Montréal, Ottawa, Kincardine, Sydney, Cambridge, Bouctouche, North York, Salisbury, Hampton, and Grand Valley.

City	Problem Type	Report Time
Barrie	Wi-fi	2 hours ago
Fredericton	Total Blackout	7 hours ago
Toronto	Wi-fi	12 hours ago
Laval	Internet	20 hours ago
Vernon	Phone	20 hours ago
Montréal	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prince Ade-Chameleon (@ade_chameleon12) reported 6 minutes ago

  @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

• 
  CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported 12 minutes ago

  @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

• 
  David Brennan (@DBrennanCYW) reported 12 minutes ago

  @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

• 
  Tina (@ProphecyQueen) reported 16 minutes ago

  @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

• 
  Bruno Corrêa (@bcorrea10) reported 27 minutes ago

  @Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 28 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  Ty Carruthers (@AmaraFarmServ) reported 30 minutes ago

  @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 30 minutes ago

  Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

• 
  Shafqat Khan (@shafqatsaify) reported 31 minutes ago

  @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

• 
  tuxking2000 (@tuxking2000) reported 32 minutes ago

  @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.

• 
  Bruno Corrêa (@bcorrea10) reported 36 minutes ago

  Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

• 
  Godson (@NotJustOs) reported 39 minutes ago

  @Highteaspeaks @JuwonAbe @Bell chatr's service is spotty though.

• 
  Sir Meme (@SirMemee) reported 41 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  OK universe you're in charge (@ABhummingbird) reported 43 minutes ago

  @Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic

• 
  Therese (@theresemacdona6) reported 43 minutes ago

  Well were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!

• 
  Steven Strandberg (@TheCanNobody) reported 43 minutes ago

  @Highteaspeaks @Bell Something to do with interconnection. Called so many times and they say they fix it but when I try again same thing. It's super frustrating! @Bell fix this

• 
  MAURI AROCHA (@mau_arocha) reported 44 minutes ago

  @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

• 
  TonyyyP👽 (@TonyP187) reported 47 minutes ago

  @Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell

• 
  Anubhav Mehta (@Mehtanubhav) reported 47 minutes ago

  @Bell is literally have disgusting network system, everytime I look for the signals. All I do is turning on and off airplane mode just to refresh. I can’t believe, this is the condition of bell network in city like Toronto. I’ll never switch to the bell again.

• 
  Demeter (@Lexikonin) reported 49 minutes ago

  Called @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?

• 
  Waris Nawaz Khan (@Waris_Nawaz) reported 51 minutes ago

  @Bell_Support I am having hard time getting my connection shifted to new address. Your technician and customer support team has been very unsupportive for this. Please resolve this for me in Montreal.

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 52 minutes ago

  @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

• 
  Linda Gadoury (@lgadoury) reported 52 minutes ago

  @Bell Ok Game 5 tomorrow will you have the problem solved ?

• 
  EyeNeedDoze (@son_dean) reported 56 minutes ago

  @Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.

• 
  Rochelle Whittingham (@THATS_HERxo) reported 56 minutes ago

  @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

• 
  Infinitus Capital (@InfinitusCap) reported 59 minutes ago

  @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???

• 
  Colin 🔴 (@Colin93_LFC) reported 59 minutes ago

  @TSN_Sports @BellMediaPR @Bell fix your ******* TSN app. Biggest sporting event in the world and you can't even provide a clean proper stream

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 1 hour ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  Hollie Pollard (@hollie__pollard) reported 1 hour ago

  @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

• 
  Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported 1 hour ago

  @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates