Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Brampton, Bolton, Trenton, Greater Sudbury, North Bay, Havelock, Ottawa, Toronto, Whitby, Montréal, Thetford-Mines, Lower Sackville, Brockville and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Mississauga |
Internet | |
| Brampton |
Total Blackout | |
| Bolton |
Internet | |
| Trenton |
Phone | |
| Greater Sudbury |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jqod
(@Jqod2) reported
He declared my chime box was the problem, told me to buy a new one. I bought and installed a new chime box, called @Bell_Support and they sent him back. The problem persisted. This time he took a lengthy look at my wiring in my basement, testing to see what the problem was 4/
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Ada Leung
(@0426ada) reported
@Bell_Support Pls update everyone if front street and 39 sherbourne internet is up. Your website didnt update the outage since Nov4. Today is Nov 6. 3 days outage. And no response from bell. Time to leave Bell every one
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Nadine Brown
(@brownICEallstar) reported
@Bell proving once again that their customer service stinks!
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Ziad Ghadbane
(@zghadbane) reported
@Bell Called @bell, they won't honour the deal for existing customers. Customer loyalty doesn't exist at Bell, what a joke...
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CFL Fans Toronto
(@CFLFansToronto) reported
@BomberFan204 @CFLonTSN @Bell Great suggestion. Fans have been asking for this forever. I asked for this at the commissioner's address 10 years ago! Look no further than TSN's terrible on-demand interface to know that traditional cable are being very careful about burying themselves by cutting their own cord!
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Jqod
(@Jqod2) reported
@Bell_Support says they have no way of communicating with the people authorized to solve problems like this other than by email. Support said that every time I have called they have been escalating it with these people. So these people don't care? 15/
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Jqod
(@Jqod2) reported
Last month, on the eve of the one year anniversary of my doorbell not working, I went back to @Bell_Support. I laid out what had been happening and demanded that @Bell either fix the Bell doorbell, or replace my old doorbell and issue me a full refund. 8/
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
I finally get a live chat person and my @bell craps out again. Why in hell do I pay these people so much money for such spotty service
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Bell Support
(@Bell_Support) reported
@LordTim64 We are sorry for the inconvenience this has caused you. Please DM us @Bell_Support the address of this matter and we will do our best to help you. ~ TJ
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Ada Leung
(@0426ada) reported
@Bell_Support That link you provided never gets updated. The last update was when the issue happened on nov 3 at 11 am . No one bothers at Bell. Unbelievable and not professional . Please find out when can be fixed. Dont ask me to check any further
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Ada Leung
(@0426ada) reported
@Bell_Support There is no need to DM. The internet is still down due to fibre ripped off. 3 day already. Its totally unacceptable. Pls tell us when it will be fixed.
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I’M Troubled!!
(@Stigma_Hurts) reported
Is there an issue with @Bell today? It’s taking a LONG time to load anything!
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Ada Leung
(@0426ada) reported
@Bell_Support when do you decide to fix the internet problem in front and 39 sherbourne area? we work from home and we cant access to internet for 3 days. Please dont ask us to DM you, and dont lie to us you have updated the outage status. Pls reply to everyone here
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Reaper💀💀💀
(@Bomber_Reaper) reported
@BomberFan204 @CFLonTSN @Bell Hmmm sounds like someone needs some help. My DMs are always open.
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Noneya
(@Element905) reported
@Bell_Support What's up with your wireless(LTE/5G) service in North Oshawa. I got nothing.
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Ryan S.
(@wrythink) reported
Nearly 20 years as a @bell Mobility customer and I have had it. Constant plan increases, loyalty "discounts" still $20/mo above basic plans elsewhere. Anyone have deals or referral codes for Telus/Koodo/Public they want to share? I would consider Virgin as well (owned by Bell)
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Jqod
(@Jqod2) reported
The management @Bell have been kept informed that one of their customers has been without service for over a year and they have done nothing to get this made right. They just keep sending me back to the treadmill of broken promises and unqualified technicians. 16/
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Jqod
(@Jqod2) reported
I tried calling him back but couldn't get through. So I called @Bell_Support again. Support insisted that they can't do anything. Said they would re-escalate it to the people who can actually solve problems at @Bell. I asked to speak to the problem solvers directly. 14/
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HoBoJoeGaming
(@HoBoJoe29868854) reported
@Bell_Support has the worst internet service ive ever seen. Customer support is a joke. Twitter messages are just bot replies. These big monopolizing companies pray and price gouge the hell out of anyone and still fail to provide a half decent experience, borderline criminals
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Jqod
(@Jqod2) reported
He eventually concluded the only problem was with the last wire that led up to the doorbell itself. He took the doorbell off the wall and pointed out that the bottom mounting screw was screwed through the wire. He told me @Bell won't touch wires in my house though 5/
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Ada Leung
(@0426ada) reported
@Bell_Support it has been two days outage at 39 sherbourne. When are you gonna fix it? It is totally unacceptable
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✿ Caz || BLM || COMMISSIONS OPEN
(@Sugar_Syringes) reported
@Bell disconnecting my service for ""fraudulent activity"" just because i was out of province is just ******* clownery at its finest. And ofc now I, someone who is in the middle of nowhere atm, have to go to a bell store with 3 pieces of ID to get it restored. Awesome service. 🙄
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Karan Arora
(@karan16000) reported
@Bell_Support I Ported my number from @Rogers to Bell, but most of the services are not working like Wi-Fi calling voiceover LTE no text messages sending or receiving not working of caller ID. I already have the ticket number calling from two days but no one helping me.
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Donna Stechey 🇺🇦🇨🇦
(@donnastechey) reported
@Bell_Support I am following. Will dm my number. Called 310-BELL and was told Sunday between 12-5 to resolve. That is terrible. It costs Bell money for lost equipment and extra rework. And is a risk to me as a homeowner. Please resolve today. #Safety
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BuddhistPenny
(@FoyyYoga) reported
@Bell Absolute worst service we ever had.
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Matt
(@DoorMatt95) reported
@BomberFan204 @CFLonTSN @Bell Man I would pay like $9.99/mth to just stream CFL content through an app and cancel my cable. Hell maybe I’d pay up to $19.99/mth if it was an amazing streaming platform that could even do live games
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Jqod
(@Jqod2) reported
I immediately called @Bell_Support from work. This is not what they promised. This time support decided to lodge a complaint against the installer in my name. Said that since they messed that's who messed it up, that's who would come fix it. 11/
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Jetsgirl
(@Jetsgirrl) reported
@BomberFan204 @CFLonTSN @Bell Only reason i don’t cancel tsn is due to cfl since they black out nhl games i want to see in my region even though i pay fir their sports pkg. so if theres another option adios TSN
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Ziad Ghadbane
(@zghadbane) reported
@Bell A great deal for new customers only (not mentioned anywhere in the ad). As an existing customer, I can't take advantage. @bell has no customer loyalty for existing users, what a joke...