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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 21% Phone (21%)
  • 15% TV (15%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto county, Toronto, Salisbury, Montréal, Gatineau, Cambridge, Mississauga, Welland, St. John's, Moncton, Halifax, Winnipeg, Ottawa, Regina, and Calgary.

CityProblem TypeReport Time
Toronto county Internet 1 hour ago
Toronto Internet 2 hours ago
Salisbury Internet 3 hours ago
Montréal Internet 4 hours ago
Toronto Internet 7 hours ago
Gatineau Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • ur20_savani
    urvish savani (@ur20_savani) reported

    @BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.

  • Ouzomen11
    Rob Pattullo 🇨🇦 (@Ouzomen11) reported

    @stcrawford2 @Bell Yeah, further entrenching Bell is what we need to do. They don't have quite enough of a stranglehold on the market. You didn't invite Rogers so they could just sit down and split up the map?

  • lnadon3
    Laurie Nadon (@lnadon3) reported

    @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell terrible customer service but your bill’s certainly arrive with no delays

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • JGH583
    Jeff (@JGH583) reported

    Just watched sports center on @TSN_Sports for the first time in a while. Absolutely terrible. Masters highlights didn’t show a single shot by @McIlroyRory who is leading and had the round of a lifetime. Glad I’m not paying for @Bell anymore

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported

    @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

  • fudifudibambam
    Chad Dylan Cooper 🇹🇷 (@fudifudibambam) reported

    @Bell_Support Its been a say no internet at Withrow Ave. Is it part of the issue you're trying to fix?

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • scarletkate
    Kathy 🇨🇦🏳️‍🌈🍁 (@scarletkate) reported

    @nath_beauregard @Bell You'll still get mail for years after - they never relent.

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @OttawaValleyBNN Please look into what will be 10 day @Bell @Bell_Support land line and internet outage in #BeckwithTownship in and around #Franktown. It went out Wednesday at 4:30pm and now we're told it'll be out until late May 1st! Those with no cell have no access to 911!

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @Bell @Virgin still waiting on resolution... still receiving scam calls daily... Second time asking: does @Bell have some type of Call Control for home?

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • ArtPultz
    Art Pultz (@ArtPultz) reported

    @_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.

  • adamwalker0314
    A W (@adamwalker0314) reported

    @Bell Nah you guys are content with providing absolute **** support. Hearing phone support tell me they'd be happy to help me cancel my service rather than resolve my issue is all I needed to hear.

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable

  • linop67
    Lino Palmieri (@linop67) reported

    @nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works

  • ReginaMachina
    Rachel (@ReginaMachina) reported

    @Bell_Support Our modem isn't working and Bell sent a new kit without one of the cables and no technician?? Calling in is a nightmare with the AI assistant is a nightmare. How are we supposed to restore the service we are paying for?

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF

  • beem3er
    Gobi Anpalagan (@beem3er) reported

    @Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • Leo71106092
    Leo (@Leo71106092) reported

    @its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.

  • ManmohanChahal1
    Manmohan Chahal (@ManmohanChahal1) reported

    @Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved

  • halehvalaleh
    goli (@halehvalaleh) reported

    @Bell_Support Funny, I spoke with your customer service department yesterday and they insisted there was no outage and that your website was showing the incorrect information.

  • tamera
    Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reported

    Your systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.