Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (19%)
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Phone (17%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: East Gwillimbury, Vaughan, Toronto, Erin, Kanata, Fredericton, Ottawa, Red Deer, Winnipeg, Owen Sound, Lethbridge, Vancouver, Montréal, Lindsay and Pictou.
| City | Problem Type | Report Time |
|---|---|---|
 East Gwillimbury |
Wi-fi | |
| Vaughan |
Internet | |
| Toronto |
Internet | |
| Erin |
TV | |
| Kanata |
TV | |
| Fredericton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey
(@staceyomb) reported
Just got a solicitation call from @Bell. They are lucky my partner answered. The last time, the poor guy was puckering like a fish. Fired workers after their #MentalHealth campaign, taking government funds for COVID and then paying shareholders handsomely. But, now #LisaLaFlamme
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Soup
(@noncorporealntt) reported
Hey @Bell **** you, criminal ***** I hope your kids hate you and go broke. Goddamn do I hate telecom here.
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Tanya
(@TanyaFusco) reported
Currently on the phone again with someone from technical support. Blaming modem, blaming number of devices, ignores fact that everyone in our development has the same issue. Even customers from another provider that uses Bell lines having the same issue. @Bell_Support ????
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Musaic2
(@Musaic2) reported
@TaenzerD @Bell This is so typical of Bell. Just an AWFUL customer experience being with them.
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Tessa Mack
(@TessaMa99616575) reported
@Musaic2 @Bell @Rogers I'm moving soon so then. Never in my life have I had this poor of service. They lie to cover their asses as well.
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Debendra Nath Sanyal
(@Deb_Sanyal) reported
@Bell_Support got my internet device on the 18th and yet it's not installed! How much do I have to wait for your extremely deceptive and incompetent customer service team!
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Diana Head
(@thebossmsross) reported
@Bell No top marks for @Bell for the unscrupulous way you treat valued …loyal employees like @LisaLaFlamme_ …it’s because of her that CTV showed a nearly $3. Million dollar profit this year …I’ve cancelled all my bell services 😡🤬😡
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Tessa Mack
(@TessaMa99616575) reported
@Bell so once again Bell customer service lied to me again.Why do you lie? Incompetent employees that's why.. so far in the 2.3 years I've had bell they lied to me 4 times about sending a technician to my house, lied to me now 4 times since Aug 9 had to replace my faulty receiver
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Cinta
(@Cinta1111) reported
@TanyaFusco @Bell_Support Sorry about that! Ever since the May 21st storm we have horrible Bell reception in areas where we used to be fine. Bell needs to work on their towers. Good luck!
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Ashley F
(@Almightygoogly) reported
@TanyaFusco @Bell_Support Had the same issue. Upgraded to new modem. Worse internet than the 6 year old modem. 2 calls into tech support and finally got them to check what speed they put me on - that was the culprit. I got bumped down several tiers in the system on their end. Immediately better.
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Kate - Emote Comms OPEN
(@tofiupoke) reported
@Bell_Support My dad works labour and I work online. Wi-Fi has been out 4 days. Each day you said would send someone to fix it. Dad had to cancel work to wait. Each day you have cancelled. I work online. Now we don’t have enough money to buy a ******* coffee.
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Benjamin
(@benjamin_bell) reported
@Bell Simply not working. What a waste of money
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Seeds in Putin's Pocket 🐝
(@WillYouBeeMine) reported
@TanyaFusco @Bell_Support When I had this issue myself it turned out there was a faulty wire in the area.
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Diana Head
(@thebossmsross) reported
@Bell Too bad you hadn’t treated @LisaLaFlamme_ in an A + manner …despicable…company. I’ll get plenty of savings now that I’ve cancelled all my @Bell subscriptions 😡
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Stephen J. Slack
(@aimclick2create) reported
@Bell Bell vibe comes into my area....we want to hook the service line to your house. No! If you decide later it will cost $1000.00 No worries, that is exactly why I will NEVER use Bell!
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Tanya
(@TanyaFusco) reported
@WillYouBeeMine @Bell_Support We know that’s the issue, but @bell_support says they don’t don’t have access to see that many neighbours are calling in. Outages are brief, but enough to dump you out of Zoom meetings several times daily — but lines appear fine by the time they check, so refuse to escalate
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Diana Head
(@thebossmsross) reported
@Bell Your company @Bell certainly doesn’t get top marks …for they way they treat their valued and loyal employees @LisaLaFlamme_ …a dishonourable company 😡🤬😡
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Rick Bates
(@Ontario_Wines) reported
@Bell_Support internet down on south Ajax?
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New Aesthetic
(@aightsaylesss) reported
Been on and off the phone with @RogersBiz for over 2 hours for them to treat me like I haven’t been a customer of theirs for over 10 years. They are literally asking me to move to @Bell_Support at this point.
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herewegoagain
(@herewego8645) reported
@Bell_Support Is it typical to be without internet and cable for 10 days when 4 technicians can’t fix it?
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Deanne Taenzer
(@TaenzerD) reported
Hey @Bell all should avoid you for business. Trying to resolve an issue since June 28, was told Supervisor would call today after 3 case mgrs never followed up. No call so I rang. After 15 minutes at 5:58 am told they close at 6 so wait until tomorrow. #fail #customerexperience
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Musaic2
(@Musaic2) reported
If you call @rogers you will get a call center in #Canada. @bell and @Bell_Support is in the Philippines. Even the National Channel Support (NCS) team is located overseas. You can not get help from a #bellcanada rep in Canada. #fail
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GoldenMacaw
(@goldenmacaw) reported
@Bell The new end of the day going forward to build back better "has your back". Totally meaningless blather. Any company that has to advertise it cares for the customer doesn't. Like "trust me"
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Debendra Nath Sanyal
(@Deb_Sanyal) reported
@Bell_Support I was with your cc team four times today. The last two calls were for 40 mins each. I dont think I have the patience to repeat all of it again. I am hopeful people see my tweets before they get your internet service and not get it.
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I am negative
(@ProteusRidley) reported
@Bell_Support you all know internet is down right? Why do companies like you stay quiet instead of acknowledging somethings up?
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Tessa Mack
(@TessaMa99616575) reported
@Bell I'm telling all of you reading this NOT to use Bell for anything. They have GOT to be the worst company for knowing anything. The right hand doesn't know what the left is doing. I guess that's hard from the Philippines. You suspended my service over a receiver that you
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Musaic2
(@Musaic2) reported
@MonoCinaric This seems to be How Bell chooses to operate. Do not use them for mobile service. Invest in @bell maybe, but don’t be their customer; horrible experience.
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Musaic2
(@Musaic2) reported
@Rogers isn’t the best, of course, but at least there are conversational agents in Canada who can generally help with issues beyond explaining how call waiting works. @bell scripted and untrained agents at the overseas BPO offer little assistance to customers.
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BΞNNI
(@bennidaytime) reported
I stg @bell is run by grifters. They tried to scam me when I arrived in canada multiple times and their response to “your service hasn’t worked as promised for 3 months” was “well pay us more and it might”
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tribe magazine
(@tribemagazine) reported
@Bell complete these installations properly or stop billing our community for the service. For this we are paying the most expensive connectivity rates on the planet.