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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 22% Phone (22%)
  • 14% TV (14%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Vancouver, Toronto, Paris, Brantford, Cambridge, Mississauga, Kitchener, Picton, Toronto county, Halifax, Laval, Pickering, Ottawa, and Edmonton.

CityProblem TypeReport Time
Montréal Wi-fi 3 hours ago
Montréal Internet 4 hours ago
Vancouver Internet 14 hours ago
Toronto Internet 15 hours ago
Toronto Internet 20 hours ago
Paris TV 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Dear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF

  • Farrightburner
    Steven (@Farrightburner) reported

    @Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable

  • JustJulieD1212
    Julie (@JustJulieD1212) reported

    @Bell_Support Hey we have 2 Bell downed wires in our backyard and your technical service is telling me I’ll have to pay a fee to get them removed. If you don’t remove them without charging me don’t worry I’ll cut them myself and you can deal with the outages that it will cause.

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    Why do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • tantra_the_dobe
    ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported

    @Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back

  • beem3er
    Gobi Anpalagan (@beem3er) reported

    @Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell No just fix it - we’ll see if it gets fixed tomorrow- this is putting her safety at risk

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.

  • Caperfamily
    joe blow (@Caperfamily) reported

    @Bell has the worst customer service in creation. Beware!

  • Shawn_Anderson
    Shawn_Anderson (@Shawn_Anderson) reported

    Anyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @OttawaValleyBNN Please look into what will be 10 day @Bell @Bell_Support land line and internet outage in #BeckwithTownship in and around #Franktown. It went out Wednesday at 4:30pm and now we're told it'll be out until late May 1st! Those with no cell have no access to 911!

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • Ouzomen11
    Rob Pattullo 🇨🇦 (@Ouzomen11) reported

    @stcrawford2 @Bell Yeah, further entrenching Bell is what we need to do. They don't have quite enough of a stranglehold on the market. You didn't invite Rogers so they could just sit down and split up the map?

  • rkthegreat1313
    Doraemon 😈 (@rkthegreat1313) reported

    @FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time

  • meidasrosie
    Meidas rosie (@meidasrosie) reported

    @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

  • johnnyo133
    John Obrien (@johnnyo133) reported

    @Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.

  • gauthier1100
    philippe gauthier (@gauthier1100) reported

    @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

  • andreshmt
    Andres Hernandez (@andreshmt) reported

    @Bell @Bell_Support this company sucks!!They dont have fibre in alot of places and i am talking urban areas,nothing remote,for example at Driftwood Dr Burlington ON,they only have 100 Mbps and cost like3 times more than 1.5 Gb that i'm paying now,they didnt even offer a solution

  • tamera
    Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reported

    Your systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.

  • vaidabhishek
    Vaid, Abhishek (@vaidabhishek) reported

    @nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back

  • PaulG0622
    paul (@PaulG0622) reported

    @nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!

  • adamwalker0314
    A W (@adamwalker0314) reported

    @Bell Nah you guys are content with providing absolute **** support. Hearing phone support tell me they'd be happy to help me cancel my service rather than resolve my issue is all I needed to hear.

  • IanLeis111161
    Ian Leis (@IanLeis111161) reported

    @Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.