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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 26% Phone (26%)
  • 9% Wi-fi (9%)
  • 9% TV (9%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Montréal, Brampton, Charlottetown, Toronto, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, Sherwood Park, North Perth, Champlain, Mississauga, and Ottawa.

CityProblem TypeReport Time
Halifax Internet 2 hours ago
Montréal Phone 4 hours ago
Brampton Internet 7 hours ago
Charlottetown Internet 13 hours ago
Toronto Internet 21 hours ago
Edmonton Internet 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • celinalex_ru
    Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reported

    I don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks

  • nathan_P44
    Nathan Kehler (@nathan_P44) reported

    @Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!

  • AmitJai20
    Amit Jaiswal (@AmitJai20) reported

    @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

  • callherzyzy
    zyla (@callherzyzy) reported

    @namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh

  • bill_bookersbay
    Bill Stewart (@bill_bookersbay) reported

    Only then, did @Bell tried to Steal customers from the startup, and our @CRTCeng "Cancelled" their plans to install yet another Fibre-Optic network instead..

  • Lingx_Cats
    Lingx_Cats (@Lingx_Cats) reported

    Hey @Bell , your new ai data centre being built is a horrible investment and will only damage the environment, and your advertisement that has a part saying that it will “create jobs for First Nations peoples, its a really good opportunity for my community.” Is distasteful as f.

  • toronto5511
    I❤️summer🇨🇦 (@toronto5511) reported

    trying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.

  • ironsightforge
    Noa (@ironsightforge) reported

    @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

  • Frogger2175
    Baseballcanadiangal (@Frogger2175) reported

    @Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell

  • cdn_karma
    CDN_Karma (@cdn_karma) reported

    @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

  • jtersigni
    JayT (@jtersigni) reported

    @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

  • watty_53
    Beef 🇨🇦 (@watty_53) reported

    @Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE

  • serwansb
    Serwan🚀 (@serwansb) reported

    @Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.

  • HorseShoeHillby
    HorseShoe Hillbilly (@HorseShoeHillby) reported

    @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.

  • mike00617140414
    Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported

    @CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!

  • AACEIMSAC
    AACEI MSAC (@AACEIMSAC) reported

    Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

  • nero648
    Nero (@nero648) reported

    @Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.

  • ElizabethDuncan
    Elizabeth J Duncan (@ElizabethDuncan) reported

    @cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken

  • VJsapps
    Vijay Sapps (@VJsapps) reported

    @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

  • casiestewart
    CASIE 💕☀️ (@casiestewart) reported

    @Bell_Support hello! We have not had internet for about 24 hours Toronto (Dundas West/Bloor) is there an outage?! 😩🥹😭

  • 1Priolo
    maria priolo (@1Priolo) reported

    @Bell I think your virtual assistance program is broken. I've been trying all day to get to technical support and after in putting all the prompts it goes silent. No transfer, no support, no help and I'm still having issues with my TV freezing!

  • nash_qureshi
    Dnash (@nash_qureshi) reported

    @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

  • MalusarePranay
    Pranay Malusare (@MalusarePranay) reported

    @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

  • antonina_b69872
    Antonina Banks (@antonina_b69872) reported

    @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS

  • Luckylucydach
    Lucky Lucy (@Luckylucydach) reported

    @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

  • mitchel60931542
    mitchell (@mitchel60931542) reported

    @TorontoKOI @Bell I wonder what went wrong. **** org