Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, Mount Pearl, Toronto, Edmundston, Halifax, Catalina, Corner Brook, Kitchener, Salaberry-de-Valleyfield, Montréal, Calgary, Ottawa, Hamilton, Trenton and Durham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Dvex
(@Dvex8) reported
Sigh. Surprise surprise @bell down again.
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Eddie Wong
(@Eddie72Realtor) reported
@Bell_Support does it really take 24 hours to reactivate internet after cancelled my suspension? I cancelled my suspension last week but the only thing that was activate was my tv. I called yesterday and they activate my internet but internet is still not working after 14 hours
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Charles-A. Giroux
(@Cagiroux) reported
@Bell_Support might want to fix your automated voice menus its telling me I’m going to have more than 48 hours outage and wont let me talk to a real person. WTF
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JustANerd
(@JustANe04349165) reported
@Bell_Support @Bell DID get some guy to call me. Says three weeks, argued about definition of "available" and "fiber straight to house". Offered MiFi stick. Too late! Why not on April 9 when you failed to provide what you agreed to? Plus pointless - had to get emergency service.
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Thomas Gauthier
(@Gooch1967) reported
Attempting to have @bell install internet. Ordered March 26th. Two failed service calls (April 9th and 13th), and a service call they cancelled on the 16th. Shouldn’t be this difficult!
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Morris Dalla Costa
(@MorrisDCosta) reported
Happy to report that I managed to convince two people to use another company other than @BELL for their internet and cable service. Still waiting for manager to call me after three business days to discuss service. Been probably 35 business days.
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bren bear 🐻🍁
(@spikestabber) reported
@wind_rolling @nick_adshead @Bell Yeah that's just as crap speed that we get here, maybe slightly better but not by much.
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DK
(@dsky28) reported
@Bell y’all gotta be the worst internet service providers in Canada
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Sandra
(@11111_sandra) reported
I think cell phone companies @RogersHelps & @Bell_Support need some competition. Their cell phone plans are down right ridiculous! #canada #ontario What would @fordnation do? Probably nothing like he’s doing now.
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GiGi🐶🐱Wear A Mask😷🇨🇦
(@twistedparent) reported
My internet bill just went up 7$! WTF @Bell I have lousy service and you raise the rate! On #ODSPoverty that is a big deal one more thing I have to do without to cover this. 115.20 is ridiculous and that's just for internet!!!
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Ashlyn Steele
(@AshlynSteele3) reported
@Bell_Support WORST CUSTOMER SERVICE. WONT EVEN ANSWER THE PHONE. NEW CUSTOMER AND IVE BEEN WITHOUT WIFI FOR 2 days TRYING TO WORK FROM HOME. ZERO SUPPORT. CUSTOMER SERVICE LITERALLY HANGING UP ON US INSTEAD OF FIXING. WHAT THE HELL BELL?
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Sonja Obradovic
(@sonjaobrad) reported
@Bell_Support we have spoken to someone 3 times in 4 months about a service we were told we weren’t going to be charged for yet still are. When will we be credited back? The money we were TOLD multiple times we would not need to pay? @CRTCeng this is unbelievable
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The Rude
(@BasketballRudes) reported
@Bell_Support support keeps hanging up on me. Horrible internet connection with ridiculous downtime. What am I paying for?
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bren bear 🐻🍁
(@spikestabber) reported
@wind_rolling @nick_adshead @Bell Ignore what I just said, I fail to see periods. :D
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John
(@jkdn4life) reported
@Rogers guess what!! your super dependable internet is out AGAIN.. Your service sucks.. Can't wait to get @Bell when it's available..
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kris meloche
(@krismeloche) reported
@tracylyn44 @Bell Lol.. This is awful.
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Q. Beekeeper 🌸🐝
(@QueenBeeKeep) reported
Our internet went down for 5-6 days, it was fixed, worked 4 days and now its been broken again for a week. I have no idea what is going on @Bell but I feel thoroughly ridiculed.
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Dustin Helton
(@TheRevSFA) reported
@bigjonnygee @Bell_Support I mean...did they fix it?
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Will Davie #TrudeauworstPM
(@WillDavie1986) reported
@JustANe04349165 @Bell I mean it's not like @Bell_Support could have offered up some kind of actual solution for you on the day you brought it up that they made an error. God forbid they accept responsibility for a mistake! Then again thay would probably just jump everyone's bill by $2 to compensate
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Will Davie #TrudeauworstPM
(@WillDavie1986) reported
@Bell_Support @JustANe04349165 At this point how about the fastest internet you can offer once the problem is "fixed", his bill for the current ISP paid for because of your "mistake", and a year of free service.
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Will Davie #TrudeauworstPM
(@WillDavie1986) reported
@JustANe04349165 @Bell Bet the CEO of @Bell has his kids going to school virtually from their cottage. I mean they ran the fiber cables through the town where my cottage is and offered service to no one, even the F/T residents of the town. Why should they offer it to a teacher? That would make sense.
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Dvex
(@Dvex8) reported
Anyone complaining to @bell or @Bell_Support I can help speed up your process! Don't DM your details or waste your time you will get a response similar to this: We are not tech support agents in Social Media 😎 thanks.
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JustANerd
(@JustANe04349165) reported
Have kids? Believe they should be educated? Ask @Bell why they lied to a teacher and have put her in a horrible situation where she's struggling and risking her health to provide this essential service which could have been done from home. #BellCanadaLies #ThirdWave #education
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Ata M.kia
(@AtaMkia) reported
from
Toronto, Ontario
@Bell I had a very bad experience with bell, Super inconvenient
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TM 💞
(@tahxni) reported
@Bell fix up your internet man, people are paying too much money for the internet service to be going in and out. I didn’t have these ongoing issues with Rogers!!!
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Thomas Gauthier
(@Gooch1967) reported
@bell attempting to have internet installed. Ordered March 26th, two failed service called and over 6 hours on the phone! Still nothing!!!
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Cyore
(@Cyorecomm) reported
@rogers having home internet issues for almost a week now, again! Maybe @bell is better.
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JustANerd
(@JustANe04349165) reported
Day 8 w/o internet. 2 days to COVID exposure. Thanks to @fordnation, low risk WFH alternative has been outlawed. Into an office we go (cause that's so safe). @Bell says 3 weeks to fix. Wouldn't need to if they didn't lie. Don't believe them. #ThirdWave #onpoli #BellCanadaLies
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chloe
(@chloizzzlee) reported
Hi @Bell_Support me again. Why no 5G network even in the near future for London, ON? Just upgraded to a 5G device, and it seems wont even have access to 5g until my term ends? Yikes.
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bren bear 🐻🍁
(@spikestabber) reported
@wind_rolling @nick_adshead @Bell More like help me out, we live in #Milton still stuck on horrific 25mbit VDSL that maxes out maybe 20/7mbit, maybe we get real fibre here next summer.