Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (26%)
• TV (11%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Scarborough, Gravenhurst, Ottawa, Mississauga, Wellington North, Toronto, Montréal, Machin, St. Catharines, Burlington, Brockville, Gatineau, Kirkland Lake, Armstrong, and Timmins.

City	Problem Type	Report Time
Scarborough	Internet	2 hours ago
Gravenhurst	Phone	3 hours ago
Ottawa	Phone	5 hours ago
Mississauga	Internet	7 hours ago
Wellington North	Internet	9 hours ago
Toronto	E-mail	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catharine (@CatharineYogi) reported 3 minutes ago

  @tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell

• 
  JustJo 🦋🇨🇦✌️ (@ne2swJo) reported 4 minutes ago

  Hey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!

• 
  Reid (@MagicWeedBus) reported 5 minutes ago

  @Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.

• 
  Ọlámilékan (@Olamiii__) reported 8 minutes ago

  @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

• 
  Christopher Butt (@gotnewf2291) reported 9 minutes ago

  @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

• 
  KNLCBD (@KNLCBD) reported 10 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  Therese (@theresemacdona6) reported 12 minutes ago

  @Bell I’ve spoken to at least 8 agents but possibly more today! This is a day I’ll never get back. Then the guy in billing says his computer is having problems! And he’s with @Bell!! If I could see the CEO now I would. I’m bloody furious! I’ve given my name, dob, account # til I’m sick

• 
  Ayokanmi (@thisjayeju) reported 14 minutes ago

  @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

• 
  Prince Ade-Chameleon (@ade_chameleon12) reported 14 minutes ago

  @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOD Max plan (Bring Your Own Device).

• 
  Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported 16 minutes ago

  @XVids_Daily @Highteaspeaks @Bell Which network did you port to?

• 
  Therese (@theresemacdona6) reported 20 minutes ago

  Well were we ever wrong going back to @Bell They said they wouldn’t charge installation. Forgot to mention it’s self install internet!! We thought we had a good package! Wrong. Terrible way to treat customers. Been on the phone all morning. I HATE BELL! Good tv but crap service!

• 
  ISIKO ISAAC (@isaac_isiko) reported 20 minutes ago

  @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

• 
  🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported 20 minutes ago

  Hey @Bell, your tech support is lacking.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 22 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 25 minutes ago

  Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

• 
  SebRen (@SebArtDram) reported 28 minutes ago

  .@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺

• 
  Anuj Miglani (@AnujMiglani1) reported 30 minutes ago

  @Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell

• 
  Denise Gomes (@sweety82) reported 34 minutes ago

  @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

• 
  Bruno Corrêa (@bcorrea10) reported 35 minutes ago

  @Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.

• 
  Paul Salmon (@pfsalmon) reported 35 minutes ago

  @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

• 
  Carla_SensFan92 (@carlast_sensfan) reported 36 minutes ago

  @Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.

• 
  Tina (@ProphecyQueen) reported 36 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  DNA does not lie! (@dnadoesnotlie) reported 37 minutes ago

  @Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.

• 
  Jay (@jaytbreezy) reported 40 minutes ago

  @Highteaspeaks @Bell **** @Bell they know not to call me

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 42 minutes ago

  @Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?

• 
  † Data Babe (@alentyler) reported 43 minutes ago

  @Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.

• 
  Curt Corbett (@TheCWade) reported 46 minutes ago

  @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

• 
  Brian Tobin (@brianpjtobin) reported 47 minutes ago

  @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

• 
  Sir Meme (@SirMemee) reported 48 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  Bill Wellman (@bill_dub) reported 1 hour ago

  @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer