Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Montréal, Halifax, St. John's, Guelph, Mississauga, Brampton, Charlottetown, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 1 hour ago |
|
Toronto county
|
Internet | 17 hours ago |
|
Toronto
|
Total Blackout | 19 hours ago |
|
Montréal
|
TV | 21 hours ago |
|
Halifax
|
Internet | 22 hours ago |
|
St. John's
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Cars-Sports-News (@CarsSportsNews) reportedI can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable
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Beef 🇨🇦 (@watty_53) reported@Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE
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James Rubec (@JamesRRubec) reportedHey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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Kevin Aide (@kdaide) reported@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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Antonina Banks (@antonina_b69872) reported@PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS
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Owen (@OGSMWT) reported@Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.
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Consumer Affairs (@ConsumerCSI) reported@Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.
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I❤️summer🇨🇦 (@toronto5511) reportedtrying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.
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Merlin St.Wahgwaan (@MWahgwaan) reported@Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳
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Tanner Thomas (@Tanner_Thomas95) reported@Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there
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Barfyman362 (@Barfyman36two) reportedI would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!
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Saim Rashid (@saimrashid) reported@Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Serwan🚀 (@serwansb) reported@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.
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Nick (@NickGeer4840) reported@vandewallefarm @Bell_Support Been with @Bell_Support 30 years it's the worst it's ever been!!!!
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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Dominic ferris (@Gristmill2002) reported@Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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Adam Pfeffer (@AdamJPfeffer) reported@Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service
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Jimmy-Pye-Guy (@pye_jimmy) reported@vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.
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Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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bill muldoon (@MuldoonBill) reported@ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots
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Joey Mack (@Jmackwins) reportedcaveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.
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CDN_Karma (@cdn_karma) reported@CTVNews Since your pretending your elbows are up? I notice you missed a huge Elbows Down announcement by your parent company @bell Why did you not cover your company outsourcing tons of Jobs from Peterborough Ontario and other small towns to Morrocco? How Bizzare you didn't cover your own companies news about how having Elbows Down and not supporting Canada is Okay again...
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Baseballcanadiangal (@Frogger2175) reported@Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell
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Simsss (@simran_jo) reported@Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫
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AlexTri (@AlexTri333) reported@Bell @ahmedthemohsin Are you having call centre issues? I have called the preferred service line and the regular line and your AI triage it’s not doing anything and says to call later. How is it that you do not have a support backup? Start respecting clients time!