Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Problems detected
Users are reporting problems related to: internet, phone and tv.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Bell Canada
Bell Canada is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (21%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Edmonton, Winkler, Toronto, Mississauga, Montréal, Burlington, Greenwood, Aylmer, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, London, Winnipeg, and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 6 minutes ago |
|
Winkler
|
Phone | 35 minutes ago |
|
Toronto
|
Internet | 1 hour ago |
|
Mississauga
|
Internet | 3 hours ago |
|
Mississauga
|
Internet | 1 day ago |
|
Mississauga
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
snappy (@snappyd88) reported@Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet
-
ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
-
Champ (@lakerbo13065125) reported@DownHooligan @ryangerritsen @Bell Yes. Wait an hour on the phone to talk with some Filipino that can't speak good English. Last time they screwed up my bill and charged me 800 extra. It took them 5 months to fix that.
-
Richard Purdy (@RickPurdy1959) reported@ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.
-
38 Social Credit Score (@reluctant888) reported@ryangerritsen @Bell Yes, our Bell cell bill went up over 10% without warning or explanation. Thing is Rogers isn’t an option because the network is unusable for us.
-
Al S (@GDR_Trading) reported@ryangerritsen @Bell Freedom Mobile is setting the standard, Everyone I know is renegotiating, or leaving. If you threaten to leave, they will drop your rates. Just talked to 3 people today, who got better deals. It's like redoing mortgages, never sign the offer the bank makes
-
David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported@Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?
-
Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reportedGoing on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.
-
Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
-
Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported@bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport
-
DownHooligan (@DownHooligan) reported@ryangerritsen @Bell Been a loyalty customer for over ten years and I just call and they bump it back down. Took $30 off last time I called.
-
Peter Turner (@PeterTu67128266) reported@ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore
-
Jaspreet Dhillon (@Jaspreet_D) reported@Bell_Support Your response has grammatical errors. Is this typical of your organization?
-
Cale Boam (@nascar_master) reported@tsn is a complete joke. Why is the Rae only on TSN+? I am ready to cancel all my @bell services because of this. Why am I paying for cable if nothing is on it?
-
Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported@TerryHethering9 Yep I cancelled about 20 years ago. Cable/internet package, it was unlimited. Suddenly Bell sent me an overage bill, they changed my plan and didn't tell me. Then expected me to pay overages. I escalated for a week, NOBODY would fix my account. @Bell
-
RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please???
-
Heidi (@HeidiRich72) reportedRenegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow
-
Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reportedYour systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.
-
texas ranger72 (@texasranger_72) reported@ryangerritsen @Bell Library is free, Starbucks is free, Tim's is free, other places with free internet. Cancel!
-
Dave Kelly (@davekel63861604) reported@ryangerritsen @Bell Boggles the mind they will bust their asses to get a new customer bit fight with loyal customers to get a better price
-
A Kar (AKK) (@AjumaKar) reported@Bell did management learn that once a customer leaves because deals are offered to new customers and not to the ones that have been loyal. They never return.
-
ceremony! (@wtfismcgill) reportedstop funding this stupid show @canada @quebec @Bell
-
Jaspreet Dhillon (@Jaspreet_D) reported@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
-
josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply
-
Pratik (@PiratePratik) reported@Bell you charge for your crappy service without ensuring my Internet
-
Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
-
Usman R. (@uzimtl1) reported@RogersHelps It's out AGAIN today! 4 hours almost. I've been on the phone with Rogers for 3 hours now trying to resolve this. I've lost upwards of $300 in wages because of this. I was offered a $50 credit. I can't even cancel, that's $15/Month on the remaining 19 months. @Bell @Bell_LetsTalk
-
Rational Posts™ (@rationalposts) reported@ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.
-
Stunlokked (@stunlokked) reportedEvery time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!
-
Denise Quinn (@lemonwannabe) reportedUnsurprising sub standard service from @Bell to migrate a business landline to a cell , now going to be 6 days without a working phone