Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Bell Canada
Bell Canada is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (28%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Beaconsfield, Toronto, Mississauga, Halifax, Ottawa, Montréal, Fredericton, Oakville, Moncton, St. John's, King, Owen Sound, East Ferris, Elliot Lake, and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Beaconsfield
|
Internet | 21 minutes ago |
|
Toronto
|
Internet | 2 hours ago |
|
Mississauga
|
Internet | 13 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Mississauga
|
Internet | 1 day ago |
|
Halifax
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Shiraz (@HenryEd13) reported@Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.
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Viola Sewerynek (@viola_s1981) reported@Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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daddyainthome (@daddyainthome) reported@Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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Tanner Thomas (@Tanner_Thomas95) reported@Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there
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Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported@Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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andy h (@arodburden) reported@Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
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RTLVocalCoach (@RTLVCoach) reportedI still have no service and got no help from @Bell i will not be paying for service I never received!
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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huh (@justatalost) reported@LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell
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Bill Stewart (@bill_bookersbay) reportedOnly then, did @Bell tried to Steal customers from the startup, and our @CRTCeng "Cancelled" their plans to install yet another Fibre-Optic network instead..
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andy h (@arodburden) reported@Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers
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Katie🌼💛☀️ (@k_mclean) reportedIf @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god
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Scott Simpson -- Remedies Online Counseling 🏳️🌈 (@RemediesPodcast) reportedThe Bell phone corporation are quite the scammers. We stopped all my elderly mother's Bell services, sent back the equipment, but they continued to charge her via a pre-authorized agreement. Tried calling customer service @Bell_Support and it is a clown show designed to frustrate.
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scot stevens (@scot1Tguy) reported@bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start
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Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported@Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support
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Kevin (@sierralad) reportedFor the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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Bobby Fun (@RRohampton) reported@broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.
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The Hoof Trimmer🇨🇦 (@CousineauAlbert) reportedKelly, your posts don't go through because of where you live. Anytime I travel to SW Ontario I have trouble posting. Some areas are worse than others. Ma @Bell should be ashamed.
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KookieLuvver (@KLuvver) reported@Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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dodge journey Crossroad (@RobertRabi7) reported@Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Darin (@Bassn103456) reported@cdn_karma @Bell one more down but elbows up
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Mike (@maplelake13) reported@Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.
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A 19 Year Old On Twit (@YearOldOnTwit) reported@zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.