Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Ottawa, Purpleville, Victoria, Halifax, Kamloops, Stoney Creek, Fredericton, Mississauga, Charlottetown, Winnipeg, Montréal, Bradford West Gwillimbury, Waterloo and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Ottawa |
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| Toronto |
TV | |
| Victoria |
Phone | |
| Toronto |
Internet | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Behr
(@NathanHeide2) reported
I have DM'd with everything you requested. No resolution at all? Nobody had contacted me, nothing, just like the past 7 days and now 11 hours. #LetsTalk because I am at wits end @Bell_Support @EricDuncanSDSG @CRTCeng
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Linds
(@linds_b) reported
@Bell_Support Is there an outage in Bracebridge? All of my satellite channels are blacked out and say they’re unauthorized.
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LadyBetty (foreveryoung) 🇨🇦
(@alwaysbeforever) reported
@Bell_Support can’t even watch a @BlueJays game without the signal cutting out. #bell #crappyservice
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Junior
(@JunG54828825) reported
@Bell_Support My plan includes 3 TV receivers, Gigabit Fibe 1.5 home internet, and 2 cellphones plans (Loy SmartPay Unltd Share 40 plan, and Exclusive SmartPay Unlimited20 plan). I pay Bell more than $500/month altogether. And this is the kind of tech support that I get.
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John Zhu
(@zhusulai) reported
@Bell how can we report cell phone dead zone? The reception at Markham Unionville Main street is really bad.
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Rajat Vig
(@RajatVig7) reported
1/1 Awful customer services from @Bell I wanted to switch from my current network operator to a different one, so I decided to do it with Bell through EPP. I placed an order yesterday when I went to the pickup location (Conestoga Mall, Waterloo), they said they couldn't process
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TJC
(@tconnors56) reported
@Bell_Support Yeah so I sent a DM. Hope you can get me off the merry go round:spin cycle an actually set up service.
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Junior
(@JunG54828825) reported
@Bell_Support I think he got mad at me because I scolded him about him taking over somebody else' job at Bell. This tech support guy wanted me to change my plan with Bell. Anything about customers' plan is not even a tech guy's job.
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Jessica
(@stanleythefox) reported
@Bell WARNING: Your sales team pulled a bait and switch on me saying bell was offering competitive plans in response to the Rogers outage in July. I was offered a better plan and agreed to switch. I found out after the plan offered did not exist and now forced to stay and upgrade
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Junior
(@JunG54828825) reported
@Bell_Support Is this how Bell's tech support deals with customers?
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Junior
(@JunG54828825) reported
@Bell_Support And he even boasted about his job saying something like his job is some kind of the last resort of tech support. Is that some kind of a warning to me? He doesn't have to tell me that he is some kind of last resort of tech support. Bell gave me my plan and he wants me to change it
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FezIAm™ 📿
(@FezIAm) reported
@Bell_Support is the absolute worst in terms of service and it’s not even close
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Grandpa Joe
(@grandpajoe68) reported
@Bell, I'm nearly 97 years old. The reliability of my home phone is a critical part of my support network that allows me to be independent at home. Why do you think that 5 days is an acceptable turn-around time to restore my service? Do you want my grandchildren to find me dead?
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Frank Dutch 🍁🇳🇱🇯🇵🇺🇲🇹🇼
(@dutch_franklin) reported
@ItsDeanBlundell @Bell Bell/Rogers/Telus they are all the same. Horrendous customer service. Enjoy our content. Otherwise 🖕FU if you want to cancel or get a refund. Enjoy the hours of wasted time on hold.
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Brent Johnson 💙💛🌈🎉
(@brent_a_johnson) reported
@ScottBilleck Bell here, got it about a half an hour after everyone else (about 15 people) around me did at Otter Falls. My signal showed 3G at the time, so I wonder if my crappy cell reception (thanks for nothing @Bell_MTSHelps @Bell)
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A
(@intheknowww) reported
@Bell you suppose to be showing Alabama Football 1404 but your showing NASCAR wtf
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Junior
(@JunG54828825) reported
@Bell_Support I have no idea what that tech support guy did to my recordings and they are frozen. He deleted one of my recording that I have been keeping for years.
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Yeet_Chris
(@yeet_chris1) reported
@Bell pure **** internet
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Djen
(@choorocca) reported
@Bell_Support hello, good day. I spent 1hr 15mins this morning on a call trying to add a new line for my daughter. Bell had issues processing my order.I asked for a callback to finish my order. I have yet to receive this call and I don’t want to have go through everything again.
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Fiona Charles
(@FionaCCharles) reported
@robertlavigne @Bell Absolutely atrocious “service”!
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Joan D. Rollins 🌍 🇺🇦💔🇺🇦💔
(@joan_rollins) reported
@glen_mcgregor Good grief dear lady how much extra lolly to give that wee talk? 😰 The very professional Sandie Rinaldo has been a @CTV host for as long as I recall. So there's no way her hair is the colour of popcorn butter after this many years. @Bell sucks!
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FezIAm™ 📿
(@FezIAm) reported
@Bell has the absolute WORST service out of the Canadian companies and it’s not even close
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Tweel
(@SusanMa21390752) reported
So far today the internet has dropped 7 times! I don't have a choice for service where I am. I am not a fan of @Bell worst connection ever!!
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alexw
(@soitgoeswest) reported
So @bell is able to buy multiple small internet service providers, lobby to have the wholesale rates increased, block third party access to their tax payer funded fibre lines and you say @CRTCeng is for the benefit of Canadians? @justintrudeau’s corruption is insane.
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Alana Rayman
(@RaymanAlana) reported
@GailVazOxlade @Bell_Support @CTV Katie Couric voiced her opinion on the issue as well
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Jessica
(@stanleythefox) reported
@Bell and nobody at your customer service lines will help and have just told me to upgrade my plan. Not only that, the phones offered in this plan don't work properly and bell did not even port my number properly. I have called numerous times with nobody being helpful at all.
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Junior
(@JunG54828825) reported
@Bell_Support I just called Bell Technical support from Ottawa and I think he just deleted my recordings. I can't play my recordings anymore. I just played it when I was talking to him and I can't play them anymore after I spoke to him.
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Jessica
(@stanleythefox) reported
@Rogers hi! We had a great mobile plan with you guys until @Bell contacted me to say they're taking your customers after your outage and offered me a fake deal (which I didn't kno was fake) and scammed me into a bait and switch scheme. Any chance someone can help me out?
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steven
(@steven87248905) reported
@Bell I’m a bell subscriber and my internet has been dropping so much I am thinking of leaving for rogers, I have had bell over 4 times to fix it and they can’t so don’t give me your false advertising!
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nene
(@softspoknman) reported
@Bell @Bell_News @Bell_Support Bell is offering a new customers at my condo for 109/mo. I don’t get special promo. Living same condo, new customers get better for 24 months. Bell treat new customers a lot better than existing customers. I talked rep for the condo, he confirmed. Unfair