Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (21%)
- TV (15%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Happy Valley-Goose Bay, Brampton, Hearst, Edmonton, North York, Gatineau, Montréal, King, Chilliwack, Vancouver, Guelph, Cornwall, and Cape Breton Regional Municipality.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 14 hours ago |
|
Toronto county
|
Phone | 19 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Happy Valley-Goose Bay
|
TV | 1 day ago |
|
Brampton
|
Internet | 2 days ago |
|
Toronto
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
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Anu Bhalla (@anu_bhalla07) reported@Bell_Support @Bell You absolutely embarrass your corporate brand every time someone reaches out for customer technical support. Incompetence and never customer centric. Embarrassing
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@Trevordovsky @Bell The only answer here was to leave…much better service with Roger’s now.
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Fred Pinner 🏴☠️ (@ABean858) reported@nath_beauregard @Bell It's a pain in the ***, but every few years I cancel Rogers and sign up with Bell, just to get Rogers to call me back with the better deal. Sometime I have to go back and forth 2-3 times until they won't go lower.
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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Dennis Gouin (@nippydmg) reported@Bell @Bell_Support has the worst customer service !
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Jenifer Lanes (@LovesCheese1) reported@Bell Can't you just answer the question? This is not a private issue. Others may have the same question. In the app, how do you download a show that has been recorded when there are several episodes listed ? There is no 'download' button or option listed.
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Laurie Naugle (@laurie_naugle) reported@C_Mulroney @Bell **** you and your fat **** boss you useless ****
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Lino Palmieri (@linop67) reported@nath_beauregard @Bell When I call I don’t even speak to the rep that answers the call I immediately ask for customer loyalty and they usually find a way to meet my demands through discounts or promos or something to satisfy me but you have to stay on top of it there are other options but Bell works
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Jaspreet Dhillon (@Jaspreet_D) reported@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
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Tony Smyth 🇨🇦 (@LateNightCam) reported@TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.
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Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported@toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reportedWhat's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage
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Possible Canadian (@possiblecanadia) reportedSo because of @Bell I'm gonna have to pay for another month of a bank account I'm supposed to close + overdraft fees because I don't have $105 in my bank account right now, since, y'know, I just got LAID OFF. The guy I talked to on the phone was an ******* too.
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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urvish savani (@ur20_savani) reported@BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.
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Spexon Toronto (@spexontoronto) reportedHi @Bell_Support is internet/wifi going to restored and if so when to 75/95 Havenbrook and 5 Parkway Forest Drive, Toronto. All these buildings are highly populated and it's not good leaving service out this long as other services TV/fibe phone are out also! Update pls!
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Rockstar (@Rockztar_1) reported@Bell worst network ever!!
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please???
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stillaleafsfan (@DennieV43) reported@Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you
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Route 17 To SkyCountry (@Mars_Robot) reported@WWELadyRefJess @Bell @CBCHamilton I say get the IPTV insiders with darknet out of #WNBA TV deals or unless getting froggy, unfortunately, many will not be able to support that club because of their connection to television pensions.
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Carty (@stevecarty) reported@Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice
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Fu Cookies20 (@FCookies20) reported@poppy4161 @Bell ******* slave drivers who dispose of people like garbage. I will never have a bell service or ever work there either. -100/10
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Xphox (@Xphox_) reported@Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27