Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Birtle, Toronto, Whitby, Cranbrook, Pointe-Claire, Ottawa, Kitchener, Sydney, Bathurst, Uxbridge, Gatineau, London, Huntsville, Hamilton and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Birtle |
Phone | |
| Toronto |
Internet | |
| Whitby |
Internet | |
| Cranbrook |
Internet | |
| Pointe-Claire |
Internet | |
| Ottawa |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Shellnutt
(@SteveShellnutt) reported
@Bell_Support Your reps told me nothing could be done. The first person I talked to told me that they would have fixed it if I noticed the bill change when it happened in September but they won’t do it now. I’ve never had a mobility plan change pricing in 22 years let alone 12.5% in 6 months.
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514mtl514
(@514mtl5141) reported
@Bell_Support We called in yesterday and no one got back to us. Mobile data down is simply not ok.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support Why do you have to make it so hard for me to fix your customer service problems?!?
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Steve Shellnutt
(@SteveShellnutt) reported
@Bell_Support @Bell Hey Bell, Let’s Talk about you raising my mobility bill 12.5% over 6 months after coercing me over from another carrier. I can’t believe I decided to give you guys another chance. Feeling wronged. Never had a bill increase over what was signed in 22 years.
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Michael Collinge
(@mike_collinge) reported
@Bell @Bell_Support #Bell While you take your time to confirm you understand my level of frustration in your lack of responses in our DMs, please note that I would like to go to bed soon and will never be contacting you again as it is ridiculous you are forcing me to do this.
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Habeeb Sharief
(@ShariefHabeeb) reported
@Bell Customer Service for potential new customers is horrible! Literally call is answered automatically and rep has no idea!!!
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certified sad girl
(@saddemoiselle) reported
I don’t even have service at times. literally cant call anyone bc the call keeps lagging and on top of that my LTE doesn’t work. give me my money back rn @Bell
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Anon - just lurking
(@rkin14) reported
@Bell_Support My internet has been down for 12 hrs. Your tech said it was an outage, your website says my postal code has internet, IT DOESNT!
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Michael Collinge
(@mike_collinge) reported
@Bell_Support Since you never set up the service calls, you can understand why I am not going through this procedure of yours tomorrow to access the account.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support @Sarahickling1 You may want to read my tweets on how @Bell_Support trats their customer's.
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Michael Collinge
(@mike_collinge) reported
@514mtl5141 @Bell_Support @Bell_Support What difference does it make, you have refused to fix my services for the past few weeks!
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Michael Collinge
(@mike_collinge) reported
@Bell_Support Come 8pmish on Monday night, I get an email from #Bell advising my "Canada Post" package has been dispatched... Okay? I have a service call, or so I thought...
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Coprolite (parody) 🦣
(@Coprolithic) reported
@HardingRyan @CityofEdmonton @Bell Granted, since 101 is a terrible stroad with nothing to redeem it, especially at Bell Tower, I usually pass further south.
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Anon - just lurking
(@rkin14) reported
@Bell_Support Hey Bell, I was just told that my internet is down and I have to wait 5 DAYS FOR A TECH TO COME! 5 DAYS?!? WHAT AM I PAYING FOR EXACTLY, your customer service is the worst. As a new customer I'm regretting my choice.
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David McDonald
(@DavidMcDPhotos) reported
@Bell Why is is impossible to talk to 1 person about my whole account? Already talked to 8 people as they can only see home OR mobility. I'm so pissed I'm ready to cancel everything and accept @Rogers offer. Why make it so hard? Does retention matter?
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S J
(@sarahjeoner) reported
@Bell_Support Would we get charged for going over our data bcz of power outage & no internet service? My home internet provider is with @Videotron
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Knitterforever
(@heathbec) reported
@Bell_Support I thought 5g was the most sophisticated technology but we have absolutely no service during the power outage in Montreal. Horrible service.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support How is this possible? Please @Bell @Bell_Support #Bell where is the support?
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Dave Gardner
(@dgardner303) reported
@Bell Doesn’t matter what service you get from Bell, the service is set up to cause trouble for you in a couple of years. First thing Bell will do is offer you an upgrade at more cost to you.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support They never set up the service calls! It is Wednesday! You cannot make this stuff up!
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Tim MacLeod
(@TimMacLeod13) reported
@Bell_Support Your DM’s not working
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Michael Collinge
(@mike_collinge) reported
@Bell_Support Once we get through this ridiculous obstacle, they are going to ask for my username name. Issue: since the account was not set up by #Bell to me, registration never happened. Now what?
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Giromon
(@giromonsale) reported
@Bell_Support Cellular service is far too expensive in this country compared to Asian countries, Europe, UK , US.
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Michael Collinge
(@mike_collinge) reported
@__nadia25 @Bell You should read my tweets on how @Bell_Support treats their customer's.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support Between November and a few weeks ago, they were sending the invoice to an email that was never provided to them, so the invoices were never received to be paid.
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Michael Collinge
(@mike_collinge) reported
@Faroughh @Bell_Support @Bell_Support Does not care about their customer's, see my tweets.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support to contact you, so please do not pretend that I am unsatisfied customer ranting.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support Now that you have made me spend well over five hours correcting your mistake and being treated like a piece of garbage by @Bell_Support, what is the plan to compensate me for all this lost time?
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DjaMon💫
(@DjaMon777) reported
@Bell_Support Internet and Fibe down in Niagara. 90 mins now.
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Michael Collinge
(@mike_collinge) reported
@Bell_Support @gsm1thy I did that and you are causing more problems by not actually scheduling the appointment for three days in a row! This is how you treat your customers.