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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 26% Phone (26%)
  • 9% Wi-fi (9%)
  • 9% TV (9%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: St. Catharines, Toronto, Township of Selwyn, Burlington, Glace Bay, Toronto county, Cambridge, Montréal, Halifax, Winnipeg, Vancouver, Acton Vale, Moncton, Ottawa, and Milton.

CityProblem TypeReport Time
St. Catharines E-mail 15 hours ago
Toronto Internet 19 hours ago
Toronto Wi-fi 21 hours ago
Township of Selwyn E-mail 23 hours ago
Burlington E-mail 2 days ago
Glace Bay TV 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • NarendraS16
    Naren (@NarendraS16) reported

    @Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.

  • casiestewart
    CASIE 💕☀️ (@casiestewart) reported

    @Bell_Support hello! We have not had internet for about 24 hours Toronto (Dundas West/Bloor) is there an outage?! 😩🥹😭

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell_Support Well you didn’t help as promised.

  • PeterPyper160
    Peter Pyper (@PeterPyper160) reported

    @NBACanada @Bell If you haven't found anything on Kawhi in over a year you haven't found nothing at all. End this **** now

  • bill_bookersbay
    Bill Stewart (@bill_bookersbay) reported

    Only then, did @Bell tried to Steal customers from the startup, and our @CRTCeng "Cancelled" their plans to install yet another Fibre-Optic network instead..

  • k_mclean
    Katie🌼💛☀️ (@k_mclean) reported

    If @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.

  • BakdwinUVsGhost
    King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported

    @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

  • toreal72
    Tony Reale (@toreal72) reported

    @bell service is that worst and they’re technicians are even worse

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

  • OGSMWT
    Owen (@OGSMWT) reported

    @Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.

  • Violet_71
    Linda (@Violet_71) reported

    Hey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.

  • TheK387
    K387 (@TheK387) reported

    @Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.

  • kevthegrad
    Kevin MacKenzie  (@kevthegrad) reported

    @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

  • swpinsent
    Stephen Pinsent (@swpinsent) reported

    Hey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @bell what are you offering for compensation for a month of no service?

  • lowe17RN
    John L. (@lowe17RN) reported

    @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

  • shavezsurve23
    Guddu Bhaiyya (@shavezsurve23) reported

    @Bell not just that I'll switch all my services from bell, but I'll make sure I refer this customer service incident to all my friends and family to make sure they switch too.

  • Frogger2175
    Baseballcanadiangal (@Frogger2175) reported

    @Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers

  • RyemanCanada
    Rye man (@RyemanCanada) reported

    @Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now

  • Gurd19711
    Gurd1971 (@Gurd19711) reported

    @Bell_Support internet is down in Streetville/Mississauga area, is there a timeline?

  • Unacceptable222
    Unacceptabledaudelin (@Unacceptable222) reported

    @Bell Wow, easier to get your attention via X than it is to CALL YOUR NUMBER!!! Bad publicity sucks I guess!

  • lemon_meringues
    Radha ☮️ (@lemon_meringues) reported

    @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.