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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 18: Problems at Bell Canada

Bell Canada is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 23% Phone (23%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Boucherville, Pickering, Faraday, Toronto, Cambridge, Regional District of Central Okanagan, Montréal, Moncton, Nanticoke, London, Milton, Guelph, Winnipeg, Mississauga, and Toronto county.

CityProblem TypeReport Time
Boucherville Internet 50 minutes ago
Pickering Phone 4 hours ago
Faraday E-mail 18 hours ago
Toronto Internet 20 hours ago
Toronto Internet 1 day ago
Cambridge Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • mau_arocha
    MAURI AROCHA (@mau_arocha) reported

    @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

  • whois_adarsh
    Adarsh (@whois_adarsh) reported

    @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • vanderhague
    Always Freija. (@vanderhague) reported

    @Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.

  • VernaSc46519779
    Verna Scott... (@VernaSc46519779) reported

    We were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

  • NAURmarns
    Marns 🇨🇦🍁 (@NAURmarns) reported

    @Bell_Support I cancelled me mobility services within 2 days of having the network and I keep getting email reminders to pay the full $90 balance? What’s up with that. Why hadn’t a new bill generated with the correct amount.

  • RhakelsA
    Ngozichi Etoe (@RhakelsA) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

  • Big_preety
    Olori Savage (@Big_preety) reported

    @MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

  • rayansadri
    Rayan (@rayansadri) reported

    @Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)

  • THATS_HERxo
    Rochelle Whittingham (@THATS_HERxo) reported

    @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

  • gbpell
    Gavin Pell (@gbpell) reported

    I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • o_jibby
    Oseni (@o_jibby) reported

    @bell customer representative lied that my 2 years contract was terminated only to check my account to still see the contract Also when I got the internet I wasn’t told it was a contract Just frauds

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • noidlegovnomore
    Fuddle Duddle (@noidlegovnomore) reported

    @Bell No. Just fix the problem. @BellMediaPR

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • andreabokchoy
    •DREA• (@andreabokchoy) reported

    @Bell_Support is there a wifi outage?

  • Olamiii__
    Ọlámilékan (@Olamiii__) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • ade_chameleon12
    Prince Ade-Chameleon (@ade_chameleon12) reported

    @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • hollie__pollard
    Hollie Pollard (@hollie__pollard) reported

    @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.