Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Peterborough, Toronto, Ottawa, Winnipeg, West Kelowna, Mississauga, Gatineau, Mount Brydges, Montréal, Halifax, Cambridge, Vancouver, St. Catharines, Chatham, and Toronto county.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Phone | 5 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Ottawa
|
Internet | 6 hours ago |
|
Ottawa
|
Wi-fi | 7 hours ago |
|
Winnipeg
|
Internet | 13 hours ago |
|
Toronto
|
Wi-fi | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Tod (@ChiefTod) reported@Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.
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Helen Forbes (@forhpm) reported@Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng
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Dave3 (@david3rd) reported@Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot
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Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months
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Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported@Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387
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Whale. (@Oyeyemiyinka) reported@Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive
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PRECIOUS (@donprecio) reported@Highteaspeaks @Bell Koodo is $32 after tax.any, you can link to your bank for automatic payment or pay by yourself, so you don’t owe them just don’t pay if you don’t want service.
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Defi Hellcat (@DirkDig999) reported@WokeWhisperer @Bell Cancel your Bell subscriptions now.
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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Leo (@Leo71106092) reported@bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today
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Olori Savage (@Big_preety) reported@MichaelBrains @Highteaspeaks @Bell Freedom will likely frustrate you. Speaking from experience, i had to port to rogers after serious network issues. Phone would be on with full bars but i’d get a text notification for missed calls or vm because people couldn’t reach me. My husband too…
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Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reportedWhat's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage
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Jenifer Lanes (@LovesCheese1) reported@Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.
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Rachel (@ReginaMachina) reported@Bell_Support Our modem isn't working and Bell sent a new kit without one of the cables and no technician?? Calling in is a nightmare with the AI assistant is a nightmare. How are we supposed to restore the service we are paying for?
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@Trevordovsky @Bell The only answer here was to leave…much better service with Roger’s now.
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Daberechi. 🟡 (@Kollerkunzultz) reported@Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto
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mom🍉 (@jaymegzzz) reportedDoes @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me
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Leo (@Leo71106092) reported@its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.
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Rockstar (@Rockztar_1) reported@Bell worst network ever!!
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Brent Laing (@blaing99) reportedI’m not a screenwriter, but I gotta think you could make a killer comedy out of the @Bell customer service experience. The live calls and behind the scenes possibilities are endless. And the jokes basically write themselves. It’s just such a wild experience start to finish🤯
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⛅️Skii🌩️ (@xskyylinex) reported@possiblecanadia @Bell They’ve been horrible, this past month I’ve had a technician over 3 times and I was without internet for a full 24 hours yesterday I went insane but not as bad as my mom did with no wifi
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JustJo 🦋🇨🇦✌️ (@ne2swJo) reportedHey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!
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Heyboonsuccess (@heyboonsuccess) reported@Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.
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Tony Smyth 🇨🇦 (@LateNightCam) reported@TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.
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Brad Canada🥷 🇨🇦 (@BradCAD79) reported@Bell_Support Giga Hub 2.0 with Firmware version: 2.14.1 has a major flaw with the DMZ Advanced mode. The Internet drops every few hours, requiring toggling the DMZ mode on and off. So annoying and unacceptable in 2026. When is the fix coming?