Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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TV (20%)
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Phone (16%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Woodbridge, Montréal, Winnipeg, Rapide-Danseur, Calgary, Toronto, Dundalk, Vaughan, Québec, Halifax, East Gwillimbury, Gander, Airdrie, Vancouver and St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Internet | |
| Montréal |
TV | |
| Winnipeg |
Internet | |
| Rapide-Danseur |
Internet | |
| Calgary |
Internet | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Skipp
(@SkipPhotog) reported
@Bell #internet is completely down in #mississauga right now
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Anthony
(@87_Tonymoss) reported
Ugh so frustrating. **** YOU @Bell. I pay for a service and I can't even watch the @iihf_wjc through the internet. Living in the north and dish is down but I pay for BellTV through internet and @TSN_Sports is not in my package which it SHOULD BE BECAUSE I PAY FOR IT!!!
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Ireeze
(@itzsoireezee) reported
@Bell_Support hi, sent a DM about how to return a modem and cable boxes - could not get a straight answer from the online chat. Would appreciate some help! Thanks!
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Robert Wesley
(@RwMcCormack) reported
@Bell_Support worst customer service I've ever experienced
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Andrew
(@Sardonyc_AP) reported
@Bell_Support what is wrong with the quality of your fibe tv receivers? We are only 5 months into our contract with Bell and tech support have just ordered our 2nd replacement for the same issue (freezing remote and random box reboots)
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Clinton Rempel
(@standstrongCoG) reported
@BellAliantCntr @Bell_Support wondering if it’s time after 15 years as a VIP customer to change providers. Have been trying to resolve an issue since Dec 17th to be told it will take 2 days to resolve, then another 2 days then told there is nothing “we” can do but wait! UPSET
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Sam Singh
(@nosam4u) reported
@Bell_Support finally got in touch with someone from Loyalty - rather than try to help me reduce my bill (promo's expired) the lady was offering me home phone for an additional $35.95. WDF? What kind of training do they get? Time to make the switch to another provider. SMH!
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Jeff
(@BMovieShelf) reported
@Bell_Support Is it policy to keep calling a customer and harassing them about adding stuff onto their package even after they say no they’re not interested? I’ve gotten a call every single day for the last week by you guys about it and each time I say no I’m not interested.
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Alessandra Melito
(@triology10) reported
@Bell I have had the worst experience with Bell customer service! Endless hours of incompetence and self righteousness attitude from Bell. They are completely at fault and recorded calls are proof! Do not go with Bell Mobility! Disgusted!
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jot
(@ToMakeANoteOf) reported
@Bell_Support hi, just wanted to follow up. Recently cancelled service and sent back equipment via prepaid label. It looks like something is up with the shipping. Hoping it can be resolved so I’m not charged for the equipment.
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Jessica James
(@Ottawa367) reported
@Bell_Support We have had intermittent connection issues all day... We have verified that it is the hard wire not the wi-fi.... WTF (no offence) we pay a lot for fibe internet and this is just stupid!! (Ottawa)
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Jessica James
(@Ottawa367) reported
@Bell_Support we have had intermittent issues all day... (No offence) we pay a lot for fib internet!!! WTF?!?!
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Teacher to 42 oustanding kids
(@Teacherto42) reported
@TSN_Sports you having issues with your sound? Every warm up game the announcers volume is low (of course I have to turn it up at an abnormal level). Then commercials comme on and they blare super loud. Maybe @Bell is the problem. However all other channels are fine.
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Robert Wesley
(@RwMcCormack) reported
@Bell worst customer service I have ever experienced
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Reygar
(@reygar) reported
Gotta love being hung up on by a @Bell loyalty department rep and being charged for a month of internet service that was cancelled. Not charged for the tv service that was cancelled, so thats good. Then being talked down to for not understanding why you charge ahead for services.
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Brent Marshall
(@eightlines) reported
@Bell_Support This is not good enough. When our emergency rooms are at capacity using salespeople as a transmission vector, no matter how careful, is irresponsible. Time to stop putting corporate greed ahead of people's lives.
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Lisa Soucy
(@LMSoucy) reported
@Bell @bell you are the worst company ever!!!
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The IT Nerd
(@The_IT_Nerd) reported
What I wasn't impressed by was the @Bell tech not setting up their phone properly. He declared it working because he could dial out. But nobody could phone them. And it took 36 hours and two phone calls to @Bell to fix that.
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Fishbulb
(@thedailyduff) reported
@Bell with the weekly ****** up service. Today the remote either goes to 0 or 100. Nothing in between. Fresh batteries. the great news, and I mean REALLY ******* GREAT news is that Bell is adept at apologizing. Providing reliable service? meh.. but they can say sorry with aplomb!
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Stephen MacLeod 🇨🇦🇺🇲🇬🇧
(@Stephen74224176) reported
@fibetv1 @AforAdventure Never @Bell Never again.
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UrGoodNeighbour
(@UrGoodNeighbour) reported
Great. Thanks Bell. 2 jumps in my bill pricing in November and December and now this. $6 increase as of March 1, 2021. Before you'll reply with the generic contact customer service support, please note that I have already. @Bell @Bell_Support #bellinternet #bell
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BIGPD
(@BIGPD5) reported
@Bell_Support Why is mybell not working?
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Jeff
(@BMovieShelf) reported
@Bell_Support It’s outright harassment at this point, and if it keeps up I’m going to cancel my account to go with another company that understands that no means no
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Wade better than LeChoke
(@CooperThurman5) reported
@NBACanada @Raptors @Bell Damn might be a Raptors fan just because of how lit that was. 😳
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pawandeeptaneja
(@pawandeeptaneja) reported
@Bell @Bell_Support I called support they said they don't know I went to store they said no idea when will they get it promotion time now after promotion I don't think I need phone I have two lines thinking switch to sasktel or Roger giving good deal
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Sumit Bhutani
(@sumitbhutanigwl) reported
@Bell_Support I switched from @Rogers to you last week and since then having network issues with my new iPhone. Tried customer support calls but no resolution. I will be moving to @Rogers back if I don’t get resolution in a week
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The IT Nerd
(@The_IT_Nerd) reported
Yesterday I worked on moving a client’s home network from @Rogers to @Bell and I have to give @Bell credit in terms how fast their Internet speeds are. Their 500 Mbps service is WAY better than my Gigabit service.
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The IT Nerd
(@The_IT_Nerd) reported
I was kind of expecting that as customer service with @Bell isn't their strong point. It's stuff like that that keeps me from pulling the trigger to switch to @Bell as they have a great product, but the implementation of that product is often questionable at best.
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The Truth Fears Nothing
(@vereturveritas) reported
@rogers here I come for business internet with @bell backup. @eastlink ur done! You lost a business and home customer.....your service is complete utter garbage. I know u dont care until enough leave. I suggest everyone look elsewhere fast. The outages have become asinine
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Dan Cleasby
(@palealedanny) reported
@Bell_Support in your bell app, it is nearly impossible to find your current bill amount. Please fix this issue, thx!