Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Nepean, Toronto, Montréal, Kitchener, St. Catharines, Longueuil, Ottawa, Owen Sound, Summerside, Grande Prairie, Toronto county, Mississauga, Winnipeg, Cambridge, and Moncton.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
3 hours ago | |
|
Toronto
|
Internet | 3 hours ago |
|
Montréal
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 9 hours ago |
|
Kitchener
|
Internet | 16 hours ago |
|
Toronto
|
17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Flipper (@77ai22) reported@harbourtechx @Bell_Support Have you been able to login yet? I can't.
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Kathy Washington (@WashingtonKathy) reported@Bell_Support cont’d. So unfair taking her money and not allowing us to cancel when she doesn’t even live there anymore. Someone needs to have common sense and empathy and help us cancel this account
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Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
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Brenda Of The North 🇨🇦🌻🇬🇱 (@BrendaJeanCDN) reported@Reil76 @Bell I had the same issue, then it was completely off, turns out a squirrel chewed through my fibe cable.
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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Raymond Berry (@whodat54321d) reported@Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.
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Typhlosion3000 (@Typhlosion3000) reportedTl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.
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Darren Gudmundson (@BrianOakely) reported@halanderson @Bell_MTS They will leave your account active. Yes, that is a risk to you, your identity, and finances. No, it does not matter how many time you ask them to delete it. NEVER @Bell
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MarkyG (@leos_lover_2000) reportedIs internet down in M6K 0A5 area of Toronto? @Bell_Support
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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DonDraper (@OnAShipOfFools) reported@Bell Why would you address this faster after I post on social media vs me (now) spending hours on the phone talking to your tech support. I know exactly what my bundle costs me and I’m actively looking to cancel all services.
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Void 🖤✨ PRE-DEBUT-ish (@VoidVesselVT) reported@Bell @Bell_Support I had the worst time this morning trying to explain my very basic connection issue to your customer service today. I have no Internet. Bro wanted me to go to a website, couldn't grasp that being on "the WiFi" would make that impossible, and that my using my phone for Internet means I can't do the modem registration he's asking me to do. I asked him so many times to forward me to another person, which he refused. After begging, he said he could if he charged he $75 , I said fine, then he charged me, gave me a time window tomorrow that someone will be by, and basically said bye. So, no, I didn't actually get to talk to anyone useful today. 0/5 stars.
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Vanessa 🇨🇦🏊🏻♀️🚴🏃♀️ (@VanMeik211) reported@Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!
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Krista Jensen 🇨🇦 (@shortstuffpb) reported@Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.
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Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported@Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.
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Papasmerf (@papasmerf68) reported@Bell Na you guys are a waste of time since you can even look and fix all the problems in the tickets.
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Terry (@TerryVoice22) reported@Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!
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Kesiya John (@JohnKesiya) reportedBell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell
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DonDraper (@OnAShipOfFools) reportedAfter a whole week, @Bell has been unable to address my email issues. One week. Can you imagine not having access to your email for a week? Bell technical said they would email me with a status update. You can’t make this stuff up
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Bell (@Bell) reported@Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.
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Cassidy Vermeeren (@CassidyV6) reported@Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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Harbourfront Technologies (@harbourtechx) reported@77ai22 @Bell_Support Good to know, so the problem is not on my end.
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Natasha Patrick (@Nattypatty33) reported@Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!
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monybrat (@BratleyMonica) reported@Bell_Support I am very upset. 2nd time in 4 days, no home phone. I‘ve reported it. Said repair will be here tomorrow. My husband is dialysis dependent. In the case of emergency, need a phone. To use a cell, I have to drive several kilometres to get a signal. Ridiculous. 😡
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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Cristina Gallo (@galloconsultant) reported@Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?
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DB Steiger (@DBSteiger) reported@Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.