Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

Internet (48%)
Phone (25%)
TV (13%)
Wi-fi (7%)
E-mail (3%)
Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: London, Oakville, Montréal, Greater Sudbury, Mississauga, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, Cambridge, and Gatineau.

City	Problem Type	Report Time
London	Internet	33 minutes ago
Oakville	Phone	2 hours ago
Montréal	Internet	7 hours ago
Greater Sudbury	Phone	1 day ago
Mississauga	Internet	1 day ago
Montréal	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

em ❤️‍🔥 (@ithinkforme1989) reported 1 minute ago
Why is it impossible to get info from @Bell on fibre op installation? 😭 we need internet besties please help.
Peter Turner (@PeterTu67128266) reported 2 minutes ago
@ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore
darkstarr05 (@darkstarrrrr11) reported 3 minutes ago
@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
The Sensational Truth (@SensArmy4Ever) reported 3 minutes ago
@clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!
Tai (@Taidai1338) reported 4 minutes ago
hey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs
Mat Grenier (@investing_mrg) reported 4 minutes ago
Great @bell againt another crash! $bell worst internet
Usman R. (@uzimtl1) reported 7 minutes ago
@RogersHelps Just switched to @RogersHelps home internet from @Bell a few months back and this is the second time it has gone out for more than 4 hours. This time it was 12 hours! What gives? Absolute garbage internet service!
Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported 7 minutes ago
@TerryHethering9 Yep I cancelled about 20 years ago. Cable/internet package, it was unlimited. Suddenly Bell sent me an overage bill, they changed my plan and didn't tell me. Then expected me to pay overages. I escalated for a week, NOBODY would fix my account. @Bell
Mat Grenier (@investing_mrg) reported 9 minutes ago
@Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow
The Professional (@jsvhreborn) reported 10 minutes ago
What Canadian hockey fans need to most upset by is that @Bell still has that stupid commercial on with the guy pretending he is a hockey coach for team Canada in the dressing room. Read the room @Bell #Analysis #GoSensGo
Christine Boomhour (@ChristineB26524) reported 12 minutes ago
@Bell is there an issue with Bell Fibe? I have no internet access and I cannot connect my TV. Please advise ASAP as I'm missing racing
My Baseball Romance (@BlueJaysBabyGrl) reported 14 minutes ago
@ryangerritsen @Bell Is VMedia available where you are? They're way cheaper than the big two even though they supply either Bell or Rogers internet. For tv service try alibox. $14/M if you pay for the full year up front.
Luc Groleau (@LucGroleau) reported 15 minutes ago
@Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!
morleyman (@Delwood74) reported 16 minutes ago
@ryangerritsen @Bell Everybody: "Just tell Rogers you're cancelling and they'll offer you a much cheaper package" Me: "I'd like to cancel my service" Rogers: "Sorry to see you go"
KyFlo (@flop78) reported 18 minutes ago
wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!
CuriousPascal (@curious_pascal) reported 31 minutes ago
@Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?
Jason Sordi (@carrera_77) reported 31 minutes ago
@Bell I’m a Fibe customer. I have the Fibe TV app on my smart TVs. don’t use my cable box. I called in to have it removed & was told that by removing the box my fee will go up. service stays same just getting rid of equipment that’s not reqd. I don’t understand the logic.
Charleen Austin CHE (she/her) (@CharleenRAustin) reported 34 minutes ago
@Bell I have been through 3 customer service agents for a bill you sent me for a home phone account you failed to properly cancel a year ago, I have wasted time with three callers who will not help me reconcile this and demand information about the account that no longer exists.
BG (@binyaameengori) reported 36 minutes ago
@Bell Fix your pods. This **** is annoying. Ever few months they start flashing.
Rational Posts™ (@rationalposts) reported 38 minutes ago
@ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.
Mike “The Ref” Malowany (@miketheref) reported 43 minutes ago
@TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!
38 Social Credit Score (@reluctant888) reported 45 minutes ago
@ryangerritsen @Bell Yes, our Bell cell bill went up over 10% without warning or explanation. Thing is Rogers isn’t an option because the network is unusable for us.
lweasel (@l_wh14) reported 46 minutes ago
@Raptors @Bell To bad we will never get to see him play
Complaint dept. (@Jeff416Vella) reported 46 minutes ago
@dimi_james @Bell @Bell_Support Your first mistake was going to Albion mall. Second was thinking that bell actually gives a ****.
Colin (@csmyth41) reported 47 minutes ago
@Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.
Kevin Roberto (@robilarious) reported 50 minutes ago
@Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡
Laurie Naugle (@laurie_naugle) reported 51 minutes ago
@C_Mulroney @Bell **** you and your fat **** boss you useless ****
Ora Pro Nobis (@OremusRosarium) reported 51 minutes ago
@RogersHelps I did hence why I'm reaching out via social media Why am I being forced to pay a penalty for service that didn't work. I had to go back to @Bell Make it right
SAMIR PANDYA (@ss_pandya) reported 53 minutes ago
This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
Jaspreet Dhillon (@Jaspreet_D) reported 1 hour ago
@Bell_Support Your response has grammatical errors. Is this typical of your organization?