Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Hamilton, Halifax, Calgary, Burlington, St. John's, Dieppe, Lower Sackville, Rapide-Danseur, Acton, Fall River, Montréal, Les Cèdres, Toronto, Kitchener and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
TV | |
| Halifax |
TV | |
| Calgary |
TV | |
| Burlington |
TV | |
| St. John's |
Internet | |
| St. John's |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Linda
(@Violet_71) reported
@Bell_Support internet has been spotty today. Had no tv service for hours. Couldn’t speak to s/o to get help. Disappointed with the service.
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Dhruval Patel
(@dj7333) reported
Preordered iPhone, after 1+month @canadapostcorp has no updates after I opened service ticket and asked me to tell seller to open investigation , @Bell says they have sent it so they cannot do anything and wont open investigation. #canadapost #bell #Canada
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Hatem Aly
(@metahatem) reported
@Bell_Support Never got a reply..cancelling next week..thanks.
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Ian Serota
(@IanSerotaRE) reported
@Bell_Support seems like you don't like to give support, so here it is, next Bell truck I see, I will be sitting in front of him until I get my remote, if he does not have one, then he will not be leaving until he gets me one, you will be calling the authorities to get me to move
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Dan Croft
(@IDanCroft) reported
@Bell You have the worst customer service in the world. Today you have made me wait in all morning unnecessarily because you changed my installation date without telling me, made me wait on hold for an hour then disconnected my call when transferring me between departments. Bravo
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Cathos Pothhhos Haramis
(@yamsivam) reported
So @Bell ported my number without delivering my phone that I ordered on black friday. I call up customer care and they tell me I'm one of the people affected as if that's supposed to make me feel better and then told me to go to a store to get a new sim in the middle of lockdown!
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Andrew
(@turbo_arod) reported
@Bell_Support Then what would be the reason for intermittent internet service? I have onoy been BACK with you for a month or so.
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Kevin Locke
(@LockeKevin) reported
@RogersHelps @Riginalredhead Don't bother replying. They feed you garbage and don't fix anything. I've had ongoing problems for a few years off and on. Just waiting for the day I can switch to @Bell fine. Rogers sucks!!
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exhausted mom
(@hardasamother) reported
Also, @Bell_Support I can’t believe the hate you guys receive on this app. I appreciate any help that customer service can provide, especially during a pandemic. Keep it up 💪🏼
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Amanda Freeman
(@finker78) reported
@Bell i am so frustrated with your company. Promised call backs not made. Direction to cancel tv services from your rep that resulted in higher fees now that I have to fix. Rude call center reps 2 of which have now hung up on me with refusal to speak to a manager or supervisor.
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Dan Lamberti
(@dan_lamberti) reported
@Bell_Support DM sent with the support ticket number and my mobile number
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Warrior Of Truth
(@DPocroianu) reported
@Chr155y_333 @Bell Psychological warfare is well put I agree / Employees do the best they can with the short amount of time they have to help any customer. Bell makes major money on mistakes its a major source of revenue for them & when employees try to fix them they are threatened on the job
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MARIA GRECO
(@MARIAGR57486609) reported
@Bell_Support @CP24 @PatForanCTVNews Still waiting for executive office to call me back to discuss employee error that resulted in a vulnerable senior being left without phone service for 3 days. Bell doesn’t see this as urgent? An emergency? Deserving immediate attention?
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Nevan McGill
(@nevdawg) reported
@RogersHelps They both have their own separate accounts/billing. Mom in fact was just moved over from @Bell. Orders both placed last Sunday, Mom (new account/customer) was the only one that received Airpods
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Adam "Amatiel"
(@DarkwolfAmatiel) reported
@Bell_Support during a lock down where people need the internet for school and work, Bell still fails to provide usable service. Might aswell not pay for the service im not getting ******* joke
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Jonathan Tuttle
(@jaytutts) reported
@Bell @Bell_Support me and my husband have made 12 called to various bell numbers to try to add my cell phone to our home bill. Spent hours on the phone with no solution!!! Been disconnected numerous times with no call backs, no response and no empowerment to solve by CSRs.
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Reilly Saso
(@reilly_saso) reported
@Bell Part 2 @bellcanada says that since we got cut off on October 28th and I never called back that I am still on the hook for the $217.00, even though I just paid a $300.00 bill at my new address for, you guessed it, my new service. This is an OUTRAGE.
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Reilly Saso
(@reilly_saso) reported
@bell your agent Mark just told me to speak professionally about a service that you are charging me for that I don't even have.
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browntown
(@iambrowntown) reported
Imagine spending 4 hours on the phone to get some answers and you get passed around and around and never get anything done? No need to imagine. Simply sign up with @Bell_Support and this can be your reality
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imnobody
(@Kelly79998198) reported
@Bell Dear Bell. I’ve been a customer of yours for over 30 years. I’ve already cancelled my internet and cable . And now all my cell phones because of crappy customer service. Going with Rogers instead. Your operators didn’t seem to care.
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Reilly Saso
(@reilly_saso) reported
Part 2 @bell says that since we got cut off on October 28th and I never called back that I am still on the hook for the $217.00, even though I just paid a $300.00 bill at my new address for, you guessed it, my new service. This is an OUTRAGE.
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Reilly Saso
(@reilly_saso) reported
Part 1 @bell just informed me that I owe $217.00 for a service that I called to cancel over 2 months ago. I was on the phone with them on Oct 28th to have my account cancelled and a new account opened at another address.
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ItsMeMrSavage
(@tobisavage08) reported
@Bell_Support You Just lost a customer to rogers but you probably don't Give a single **** about your customers.
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Queen of Angels
(@Chr155y_333) reported
@DPocroianu @Bell Bell “let’s talk” campaign ended up being psychological warfare in my neighbourhood. I really believe their employees should need govt security after the zero day errors on my network.
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Angela van Barneveld
(@avanbarn) reported
@Bell @Bell_Support Wow! I have been online over an hour trying to suspend my cell service for a couple of months. Going to cost $30/m to have no cell service - really?!?! US carriers offer better rates for all of NA. Thoughts?
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Ian Serota
(@IanSerotaRE) reported
@bell @Bell_Support why is it taking 13 days to get a remote? Why is this so hard to do? Why is it I called Dec 23 for a new remote but the system is showing Dec 26? Were you guys trying to fail on purpose?
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imnobody
(@Kelly79998198) reported
@Bell_Support Dear Bell, none of your operators want to help me. You are now losing a 30 year customer with cable, internet, and 5 cell phones. Thought you should know, I’m fed up
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Queen of Angels
(@Chr155y_333) reported
@DPocroianu @Bell Absolutely, they should be ashamed for their lack of oversight. Luckily you survived and can help dismantle this corruption so no future employees will suffer though what you have.
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Sean Harris
(@Seanster73) reported
@Monster_Truck_ @Bell @Bell_Support Bell is typically good, but seems like maybe not in your area, which is a shame. In context, I'm in northern Ontario and have 350/10 and it's always on. You should be a GB all the time. Have you looked into Rogers? My brother in law has them. Super fast (horrible company)
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Triple S
(@scottsimonsays) reported
@PaulCormack @Bell Exactly correct. Same issue here.