Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (4%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Wasaga Beach, Mississauga, Saint-Bruno-de-Montarville, Vancouver, Toronto, London, Winnipeg, Chatham, Ottawa, Haldimand County, Miramichi, Oakville, Greater Sudbury, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 2 hours ago |
|
Wasaga Beach
|
Phone | 3 hours ago |
|
Mississauga
|
Internet | 5 hours ago |
|
Saint-Bruno-de-Montarville
|
Wi-fi | 5 hours ago |
|
Vancouver
|
Internet | 16 hours ago |
|
Toronto
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Luc Groleau (@LucGroleau) reported@Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!
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JennsTinyTweets2 🇨🇦 🍁 🚜 🐥 (@JennsTinyTweet) reported@ryangerritsen @pasturedbeef @Bell One of the few benefits of living in Quebec is that Starlink is subsidized by our government, and the startup equipment was free, but paid $68 for shipping. I pay $100 mth for the service. Never had an issue with them.
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ceremony! (@wtfismcgill) reportedstop funding this stupid show @canada @quebec @Bell
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Sean Lloyd (@SeanLloyd93) reported@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone help please??
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Mike Drake (@MikeD340706) reported@Bell first try running your business properly and not with crappy customer service? I gave you a second chance after your mess up 10 years ago and you left off where that started. Waited on appt that the tech no showed and didn't call, and your AI , virtual asst is brutal waste time
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joshmachan (@OfficialJ_R) reported@Bell has some of the worst customer support in the world. Absolutely insanity trying to get a technician to site.
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Heidi (@HeidiRich72) reportedRenegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow
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Varun (@varun42036) reportedHi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.
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Dog Lover!!! (@thebigwojcik) reported@Bell @Ombudsman_OBSI My mobile cost went up. Called twice only way to get a cheaper plan is to get a phone through them. I buy my phone's myself. Don't like contracts. They blamed the increase on the war! Called Telus and saved $37 a month. No more loyalty, Bell sucks!
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Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reportedJust noticed I got yet another increase on my @Bell internet bill. It’s endless. Having almost zero competition in this Country is contributing to Canadians affordability crisis. It gets tiring constantly playing the switch to Roger’s for a better price as a new customer then back to Bell as a new customer and on and on.
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Snicker (@xelacided1) reported@Bell I placed an order for internet service in Hamilton in November 2025. 3 months later and I am still waiting for connection. Today, I got text from you that your issue will be fixed in July 2026 ! Are you seriously that incompetent that you need 8 months to fix an issue?
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Chelseaista (@CCFCISTA) reported@LegalishCA @BellMediaPR Time to cancel @Bell
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🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported@ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.
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Mike “The Ref” Malowany (@miketheref) reported@TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!
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Mike MacDonald (@MikeMacD) reportedHey @Bell why does your internet suck so bad lately?
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dajavudave (@dajavudave) reported@ryangerritsen @Bell …Take them up on a new offer and it’s $5 more than you were paying for no real increase of any service…
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Ora Pro Nobis (@OremusRosarium) reported@RogersHelps I did hence why I'm reaching out via social media Why am I being forced to pay a penalty for service that didn't work. I had to go back to @Bell Make it right
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Anthony Wong (@Awong94) reported@Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon
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Paul D (@PaulDix96131659) reported@ryangerritsen @Bell I use Teksavvy , it is the cheapest one out there and very reliable. I have had Teksavvy for 8 years, no problems
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Denise Quinn (@lemonwannabe) reportedUnsurprising sub standard service from @Bell to migrate a business landline to a cell , now going to be 6 days without a working phone
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Crazy_Canuck (@My_Point0f_View) reported@ryangerritsen @Bell Me too! $6/month and it was supposed to be a fixed rate for life. That agreement was just last year and as a result I will have to call customer service and wait on the phone for possibly hours to get it corrected.
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TheHonestPolitician (@TheHonest_PM) reported@ryangerritsen @Bell Cancelled them recently. Roger’s came to the door and threw down some offers. I moved the internet plus 4 cell phones. I save 100 a month. Bell kept raising my cell phones. I called them about it multiple times. See you later @bell
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Kett (@Kett4short) reported@JFN1971 I hang up as soon as I hear them! So think about that @Bell @TELUS and whoever else thinks they are saving money by going offshore.
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BCOz (@BCOz70) reported@ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.
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Jessica (@JessicaMaruncic) reported@Bell unbelievably horrible service today. We have all of our business internet and phone through you and none of it is working and I am being told too bad. Business can’t run too bad, customers get an out of order phone message too bad! #worstcustomerservice
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Toronto (@JunG54828825) reported@Bell Who do I need to talk to other than Bell's technical support?
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Colin (@csmyth41) reported@Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.
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josh millar (@joshmillar52891) reporteddoes @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply