Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (44%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Montréal, Moncton, Fredericton, Toronto, Lachine, Longueuil, Oakville, Waterdown, Oromocto, Rapide-Danseur, Niagara Falls, LaSalle, Halifax and Winkler.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Montréal |
Wi-fi | |
| Moncton |
TV | |
| Montréal |
Internet | |
| Fredericton |
Phone | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Johnston
(@mrsemtoufighi) reported
@Bell_Support got Bell Fibe & Alt TV installed yesterday. Stopped working today. Tech support said replace modem, done. Still no internet. Now told noone can come til tomorrow PM. Not being offered anything or a credit on our bill but we have no service! Bad first impression!
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Sunshine Vocals
(@sunshine_vocals) reported
@Bell internet is just so terrible. Day and night the connection is bad and at night it's so reduced that it's rendered completely useless. Seriously! Fix you towers or whatever.
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Becca Price
(@beccs_price) reported
@Bell you need to work on your customer service to not upset your long time clients. It should NOT be this hard to upgrade a phone.
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Robert Peacock
(@robertpeacock22) reported
If you're wondering why @theJagmeetSingh's stream is cutting out, may I remind you that Canada has long suffered under a terrible, price-fixed telecoms duopoly between @Rogers and @Bell and it's almost certainly one of them that's to blame.
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Chris Kucyk
(@1882Wanderers) reported
@tractorboyns @Bell 2/2 That is why I will never be with them again. I have been with Eastlink since and will never look back. Never ever had an issue with them plus a local company with Maritime workers.
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D.Milner
(@DMilner7) reported
@Bell You need to let subscribers unlocking the additional content from the Global TV app. HGTV, Food Network, W Network, Slice, National Geographic and Adult Swim. It sounds like your the only provider that don't let subscribers have access from what I have read online.
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humanitaires
(@Humanitaires) reported
@JessicaTyler__ @Bell_Support I'm curiuous to know if they resolved you issue? Me they just don't care.
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JJ
(@TheSavvyJ) reported
You know what’s crazy? @bell spent all this money bringing Fibre lines into my actual apartment unit but they don’t have local infrastructure to offer the service! Talk about doing things backwards!
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Fawaz K
(@fawiek) reported
@Wilnerness590 Are your serious?? Wtf @Rogers -- not a good move. I'm guessing the CEO will have to leave after the truth comes out?! This man was the reason I started watching baseball (Leafs fan). Hey @Bell , interested??? 🧐
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Chris Kucyk
(@1882Wanderers) reported
@tractorboyns @Bell 1/2 Bob I was with Bell once for a short time 16 years ago and had the same issue. The right hand says something different than the left and the right foot says something different than both and so forth. No one in that company is on the same page.
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brandon smith
(@brandon90053725) reported
@Bell I got another one roll fibre out in the service areas where it should’ve been ruled out 10 years ago
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Desi Paaji
(@desipaaji) reported
@Humanitaires @Bell_Support Well, that's sad to hear. I had bad experience with Bell, moved to Virgin and now it's just same all over!! No one cares in this line of business.
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Greg
(@horspower27) reported
@TSNHelp who **** the bed on the schedule this weekend? No F2 on the @Bell TV schedule so it didn't PVR. F1 Qualifying started at 8:55, guide said 9:55 so it missed 2/3 of qualifying. I literally have TSN only for F1 and I've missed 3 out of 5 sessions this weekend. Pathetic.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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humanitaires
(@Humanitaires) reported
@tractorboyns @Bell So was your issue fix with Bell or they just making fun of you too?
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Adi Dewan
(@adi_dewan) reported
@Bell_Support worst #CustomerService. Have been trying to speak to someone from @bell who has authority to resolve #complaint. Stop bouncing around departments
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Linda O'Rourke
(@linda_orourke) reported
@Bell_Support can’t believe your phone agent Christopher recommended that I switch to Telus. You can’t match their offer! I will be transferring my phones after being a loyal customer for 25 years!
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Steven London
(@cabbageboyrocks) reported
@Bell_Support It's ironic that I have been on hold for 57 minutes (and counting) with customer support trying to cancel my contract because of poor customer service.
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Humanhorn
(@Humanhorn) reported
I have been trying for 2 days to purchase new phones on @bell_support with multiple disconnects and promises of call backs that never happen. This is insanely frustrating
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Alex Oleksandriw
(@oleksandriw) reported
@Bell_Support possible outage for wireless home internet in Bracebridge. Having connection issues. Reset multiple times still no service.
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Gem | BLM
(@Gem_Acid) reported
Is it bad that ive memorized all the menu options for @Bell support?
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ish
(@ishsahib) reported
@Bell_Support need an upgrade where should I call. Been a customer for 18 years.
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Jean-Marc Langevin
(@jmlangevin) reported
@backspin18 @Bell Be carefull at renewal. Read your contract because after I had paid my 2 cellphones they renewed at same price ( but the 2 phones were paid ). They wont credit me that difference after I called. Never received such a bad treatment.
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Jordan
(@jspresseault) reported
@Bell_Support Thank you. I contacted support. A technician is arriving tomorrow to fix the issue.
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yaz
(@yazmanianndevil) reported
@Bell I just wasted 3 hours on the phone trying to port my old phone number to your service that I signed up for. No one has been able to do it and so I have made the decision to cancel my new service with you and stick to my previous mobility provider.
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Charmi Patel
(@CharmzzPatel) reported
Worst customer service at @Bell They will tell lies and make fake promises when you want to port your network. And once you fall in their trap, they cannot keep their words. I am a loyal customer ever since I moved to Canada, and all I got is fake promises
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ximian
(@ximian) reported
@Humanitaires @Bell_Support @bell Yeah customer service scoring: 0% ! Technician was supposed to pass by yesterd at around 15:00 .. shows up at 18:00.States he had family matters to attend too. He asks me if he can come at 8:00am instead. Understanding the situation I said yes.9:30 still no technician!!
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Danica Christina
(@ShelvesofSpines) reported
@Bell_Support hello! What's the phone number / email to cancel?
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Arash Mazaheri
(@ArashMazaheri) reported
@Bell_Support Never Ever go for the Bell Mobility In Canada. I have placed an order on November 15 and I was told told that I would receive it in 5 days. Yet, I have not receive it and do not expect anything from COSTUMER SERVICE. I got no answer. It is a real fraud #iPhone12Pro
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humanitaires
(@Humanitaires) reported
@Bell_Support @BathoRicardo Dm me too Ricardo, I got offered a great deal somewhere else thans to Bell non support and customer insatifaction agents.