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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Mississauga, Aylmer, Toronto, Barrie, Wasaga Beach, Saint-Bruno-de-Montarville, Vancouver, London, Winnipeg, Chatham, Ottawa, Haldimand County, Miramichi, and Oakville.

CityProblem TypeReport Time
Montréal Internet 1 hour ago
Montréal Internet 2 hours ago
Mississauga Internet 7 hours ago
Montréal Internet 12 hours ago
Aylmer Phone 16 hours ago
Toronto Internet 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • SimchaB
    Barbara Mak (@SimchaB) reported

    @Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.

  • dajavudave
    dajavudave (@dajavudave) reported

    @ryangerritsen @Bell …Take them up on a new offer and it’s $5 more than you were paying for no real increase of any service…

  • NegativeNedDN
    N (@NegativeNedDN) reported

    @CTVNews try to get a job with @bell, so they can outsource your job overseas. meetings will take 1 hour instead of 20 minutes due to language barrier, and when systems go offline you can spend more time on the phone than resolving the issue. also, they get paid less with less benefits as they are contractors.

  • FerozKh08656482
    Khan (@FerozKh08656482) reported

    @Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks

  • DownHooligan
    DownHooligan (@DownHooligan) reported

    @ryangerritsen @Bell Been a loyalty customer for over ten years and I just call and they bump it back down. Took $30 off last time I called.

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.

  • Cin98609046
    Cin-abun (@Cin98609046) reported

    @ryangerritsen @Bell They often don’t notify you of increases either. Ours increased a lot and we had no warning. No one could tell us why until we escalated it to management. We cancelled our services and got a better deal and better service elsewhere.

  • MikeMacHitchman
    Michael G. Hitchman (@MikeMacHitchman) reported

    So, staring at what I have, it is very much a networking purview, whereas, my math doesn't add things up in one place to compute and in a query, whereas with the @Rogers and @Bell network, these times are going to add up at exactly, causing a determinant to exist as a light...

  • BillKilgore78
    SodaPop (@BillKilgore78) reported

    @Bell Please take Jeff ONeill off of TSN. He makes @OverDrive1050 unwatchable and unlistenable. He is the Village Idiot of sports punditry in Toronto. A loser of a player trying to sound like some expert. A broken watch is right more often than this clown.

  • BCOz70
    BCOz (@BCOz70) reported

    @ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!

  • Farrightburner
    Steven (@Farrightburner) reported

    @Bell Idk if it's ur 5g towers or you modems or what but something took over the government just hasn't disclosed it yet. But it's psychopathic as in would *** Tribute ur dead children footage seen through u kind of evil. So like ******** u doin

  • White_Whippet
    The_White_Whippet (@White_Whippet) reported

    @ryangerritsen @Bell Switched to Starlink this December. The internet is great and I have no regrets. Hardest part was cancelling the services because of the crappy incompetent barely English speaking agents at Telus. I don’t ever plan to switch back to any crap Canadian Cartel Communication company.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support Again the same with no update. Is there anyone to support on real issue or just bots closing the tickets every 48hours with no update/resolution.

  • thatskho
    corrupted Icarus (@thatskho) reported

    @Bell bro fix your ****

  • Oladipoaojo
    Oladipo (@Oladipoaojo) reported

    Really disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell

  • JunG54828825
    Toronto (@JunG54828825) reported

    @Bell Bell's technical support is giving me a run-around every time I need help with my TV box. I have so many problems for the last almost 3 months. They tell me this and that, etc.... My last call with them wasn't even in the record and nobody with Bell knows what my problem is.

  • miketheref
    Mike “The Ref” Malowany (@miketheref) reported

    30 MINUTES OF #AEWCollision US CANADIANS HAD TO MISS BECAUSE OF NASCAR!! BECOMING A WEEKLY THING!!! @TonyKhan @Bell you can’t find a better solution, even if we have to check online??? I want my wrestling!!!

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • tayhaysil
    Silvana Marroncelli (@tayhaysil) reported

    @ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • JunG54828825
    Toronto (@JunG54828825) reported

    @Bell Who do I need to talk to other than Bell's technical support?

  • ryangerritsen
    Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported

    Just noticed I got yet another increase on my @Bell internet bill. It’s endless. Having almost zero competition in this Country is contributing to Canadians affordability crisis. It gets tiring constantly playing the switch to Roger’s for a better price as a new customer then back to Bell as a new customer and on and on.

  • PaulDix96131659
    Paul D (@PaulDix96131659) reported

    @ryangerritsen @Bell I use Teksavvy , it is the cheapest one out there and very reliable. I have had Teksavvy for 8 years, no problems

  • OfficialJ_R
    joshmachan (@OfficialJ_R) reported

    @Bell has some of the worst customer support in the world. Absolutely insanity trying to get a technician to site.

  • TheHumbleLion_
    Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported

    I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

  • laurie_naugle
    Laurie Naugle (@laurie_naugle) reported

    @C_Mulroney @Bell **** you and your fat **** boss you useless ****

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable