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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 25% Phone (25%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Miramichi, Montréal, London, Oakville, Greater Sudbury, Mississauga, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, and Cambridge.

CityProblem TypeReport Time
Miramichi Internet 2 hours ago
Montréal Phone 21 hours ago
London Internet 22 hours ago
Oakville Phone 24 hours ago
Montréal Internet 1 day ago
Greater Sudbury Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • stemvox
    stemvox (@stemvox) reported

    @Bell_Support Placed a call to @Bell today about our internet Fibe service. It was down. After the typical questions and quick fix scenarios offered it was determined the issue was outside our house. I checked the exposed fibe line outside the house. No breaks. So we book a technician to come. No one available outside of normal work hours. Simply hilarious. Next move? @Rogers

  • miketheref
    Mike “The Ref” Malowany (@miketheref) reported

    @TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!

  • Awong94
    Anthony Wong (@Awong94) reported

    @Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon

  • ChrisDa16346287
    ANGRYCANADIAN (@ChrisDa16346287) reported

    @Rogers is the worst ISP in Canada right up there with @Bell. Cancle my plan, they **** up and for months can get ahold of anyone, several months later finally get through only to be ****** over again because they still somehow ****** up and want you to get your **** to them asap

  • xelacided1
    Snicker (@xelacided1) reported

    @Bell I placed an order for internet service in Hamilton in November 2025. 3 months later and I am still waiting for connection. Today, I got text from you that your issue will be fixed in July 2026 ! Are you seriously that incompetent that you need 8 months to fix an issue?

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !

  • NegativeNedDN
    N (@NegativeNedDN) reported

    @CTVNews try to get a job with @bell, so they can outsource your job overseas. meetings will take 1 hour instead of 20 minutes due to language barrier, and when systems go offline you can spend more time on the phone than resolving the issue. also, they get paid less with less benefits as they are contractors.

  • tamera
    Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reported

    Your systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back

  • csmyth41
    Colin (@csmyth41) reported

    @Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.

  • White_Whippet
    The_White_Whippet (@White_Whippet) reported

    @ryangerritsen @Bell Switched to Starlink this December. The internet is great and I have no regrets. Hardest part was cancelling the services because of the crappy incompetent barely English speaking agents at Telus. I don’t ever plan to switch back to any crap Canadian Cartel Communication company.

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    Great @bell againt another crash! $bell worst internet

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • thatskho
    corrupted Icarus (@thatskho) reported

    @Bell bro fix your ****

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?

  • indicabitchx
    annabelle (@indicabitchx) reported

    i called to fix my internet and @Bell hung up on me talkin bout “cAlL us DuRinG bUsiNess hOuRs” BISH it’s 9:41!!! yall open at 9AM. why TF is no one working on the phones rn????

  • Y___GFCB14
    Yanny (@Y___GFCB14) reported

    @Bell dealing with your customer service is like talking to rock. Absolutely terrible

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell_Support Are you working on resolving my issue???? I don’t need to hear anything else

  • davekel63861604
    Dave Kelly (@davekel63861604) reported

    @ryangerritsen @Bell Boggles the mind they will bust their asses to get a new customer bit fight with loyal customers to get a better price

  • Ciliskatron
    Ciliskatron (@Ciliskatron) reported

    @northyorkcondo @ryangerritsen @Bell Not planning on going anywhere either I'd be stupid to. It's also like being trapped somewhat now too though. I wanted to move out of the city once my daughter graduated public school (next year). I'd be paying the same or more for a lot less though. Like my place. Feel stuck tho

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Cmon @Bell fix your ****!

  • Mel41177
    AC (@Mel41177) reported

    @Sunshineways66 @ryangerritsen @Bell So I have bell ($110/month) at my home and starlink at the cottage. Just signed up at cottage with EBox for 500 meg speed for $45, bell internet price was $75 for both 500M and 1.5G. Called Bell for home and asked for a better deal and they would only go down to $90. I said my next call will be to cancel .

  • KingstonBraeden
    King Of The North (@KingstonBraeden) reported

    @CloudyNights47 @Bell Bad internet got me moving like an invasive species

  • Frisky_Risky
    Follow your Bliss (@Frisky_Risky) reported

    @Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?

  • varun42036
    Varun (@varun42036) reported

    Hi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • Inder1_322
    Inderrjeet Singh (@Inder1_322) reported

    any response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty

  • Cin98609046
    Cin-abun (@Cin98609046) reported

    @ryangerritsen @Bell They often don’t notify you of increases either. Ours increased a lot and we had no warning. No one could tell us why until we escalated it to management. We cancelled our services and got a better deal and better service elsewhere.

  • Oladipoaojo
    Oladipo (@Oladipoaojo) reported

    Really disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell