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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 25% Phone (25%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Cambridge, Mississauga, Toronto, Haliburton County, Barrie, Fredericton, Laval, Vernon, Montréal, Ottawa, Kincardine, Sydney, Bouctouche, North York, and Salisbury.

CityProblem TypeReport Time
Cambridge Phone 2 hours ago
Mississauga Internet 7 hours ago
Toronto Internet 19 hours ago
Haliburton County Phone 1 day ago
Mississauga Internet 1 day ago
Toronto Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    @Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.

  • DBrennanCYW
    David Brennan (@DBrennanCYW) reported

    @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • tuxking2000
    tuxking2000 (@tuxking2000) reported

    @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.

  • ocp_sumit
    The Last of us!! (@ocp_sumit) reported

    @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

  • AnujMiglani1
    Anuj Miglani (@AnujMiglani1) reported

    4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support

  • ne2swJo
    JustJo 🦋🇨🇦✌️ (@ne2swJo) reported

    @Bell I will contact Bell directly even though I do not expect the issue to be resolved after hours on the phone. As usual. Golden Horseshoe drivers beware. Drive within 2 hours of the US border, expect roaming charges. #BellSucks

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • RhakelsA
    Ngozichi Etoe (@RhakelsA) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

  • jaymegzzz
    mom🍉 (@jaymegzzz) reported

    Does @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me

  • andrewhyk
    Cancel the parade (@andrewhyk) reported

    @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

  • thisjayeju
    Ayokanmi (@thisjayeju) reported

    @chiebvka @Highteaspeaks @Bell Very useless network used them for 2 years suddenly your service would disappear for hours.

  • alentyler
    † Data Babe (@alentyler) reported

    @Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.

  • Paulondrumz
    Paul (@Paulondrumz) reported

    @Bell FIX YOUR DAMN APP

  • mau_arocha
    MAURI AROCHA (@mau_arocha) reported

    @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

  • nisimorgan
    Nisi Morgan (@nisimorgan) reported

    @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

  • Mehtanubhav
    Anubhav Mehta (@Mehtanubhav) reported

    @Bell is literally have disgusting network system, everytime I look for the signals. All I do is turning on and off airplane mode just to refresh. I can’t believe, this is the condition of bell network in city like Toronto. I’ll never switch to the bell again.

  • KebabsRLyf
    Kyng (@KebabsRLyf) reported

    @Highteaspeaks @Bell I moved from bell after 20 years to Freedom. $43 after tax forever price guaranteed none of that bs bell spews wait until a special event like Canada Day or something and get an offer I have 70gb - Canada Us and Mexico. And in US my service was faster than when I was with Bell

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

  • brianpjtobin
    Brian Tobin (@brianpjtobin) reported

    So apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.

  • bill_dub
    Bill Wellman (@bill_dub) reported

    @CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer

  • thej_schro
    Justin S (@thej_schro) reported

    @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.