Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Thetford-Mines, Toronto, Lower Sackville, Brockville, Ottawa, Fredericton, Dartmouth, Oakville, Cornwall, Moncton, Timberlea, Salaberry-de-Valleyfield, Hamilton and Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Whitby |
TV | |
| Montréal |
Internet | |
| Thetford-Mines |
Internet | |
| Toronto |
Internet | |
| Lower Sackville |
Internet | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Dvorah Richler
(@DvorahRichler) reported
@bell_support YOU ARE THE ABSOLUTE WORST! Waited three hours for promised technician this morning. Surprise! No one shows up, I still have no wifi or tv, and I pay you $330/month! I have been using hotspot for THREE DAYS! How do you run a business with no regard for customers?
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Chris
(@starnevs) reported
SHAME @Bell @Bell_Support Zero accountability for your employees not doing their job. Complaint has been officially filed with @CRTCeng
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Chris
(@starnevs) reported
@Bell @Bell_Support pretty sad when I get laughed at by bell tech support because I ask to speak to someone who has more authority.
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Sandy Segeren
(@ssinca95) reported
@gerrybuddy @lee_jasonk @Bell When I cancelled a Bell service recently, I had no option other than to call to cancel. You go through everything then you are passed to another rep, who asks for same info then they start trying to upsell different (aka more expensive) services while you're on line. It is awful.
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David
(@paleoconn) reported
@Bell_Support Is there an outage in london ON? My phone hasn't been able to connect all day. I normally have full signal in my house but now I can't connect. Rebooted multiple times and still no luck.
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Olivier de Sousa
(@ideeahs) reported
@Bell please find a way to stop the fake @Visa verification scam calls. It is becoming terribly annoying. I am sure that you and your peer communication companies can find a solution. Please make this a priority!! #scamvisacalls
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Craig
(@csimailak) reported
@Bell u have very shoddy cell service in Baker Lake, Nunavut, u guys did "tower improvements", but now service is worse when rain, snow, sleet weather, majority of ppl rely on cellphone now, we cancelled land line phones, please look into & repair
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Susan Gillis
(@GillisSusan) reported
Hey @Bell how about providing some service in exchange for your big fees
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itsPurpleRob
(@PurpleRob) reported
@Bell_Support Outage in Kanata K2l postal code. Boring crew is in the area. Tried calling but automated customer is insufferable. Is the outage being looked in to?
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Say No To Nazis
(@KeepYerHeadOn) reported
@Bell certain areas are in an outage. When will it resolve?
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Susan Gillis
(@GillisSusan) reported
@Bell disconnects in the middle of a service call. Won’t address their slow rural internet problems. Won’t send a technician. CRTC, get rural internet working already!
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Barry Wheeler
(@BarryWheeler) reported
@Bell_Support So, I guess you're the lucky one. I wouldn't expect "Bell Support" to answer or reply any differently. It's this type of condescending attitude that I expect. It's not "us", it's "you" ... thanks but no thanks.
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Doron
(@DoronBerlin) reported
@Bell_Support you guys having an outage in Toronto right now or what?
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Lyndon Conboy
(@Lyndon_Conboy) reported
Hey @bell. When are you going to provide cell service that works? Had better service 15 years ago! Can’t make a phone call that doesn’t drop anywhere in eastern Ontario!!! I’m based smack dab between Ottawa and Montreal 30 mins from USA border. Not exactly the middle of nowhere
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Chris
(@starnevs) reported
This issue has still not been resolved because @Bell @Bell_Support employees don’t know what they are dealing with. They are clueless as to how to fix this issue.
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gerrybuddy
(@gerrybuddy) reported
@lee_jasonk @Bell Going through online support at their website seems to be faster for most companies.
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itsPurpleRob
(@PurpleRob) reported
@otpbdh @Bell_Support I chatted with support. They report no outage. Sighs.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
@Bell_Support There are hours and hours of ‘recordings’ - for so called support and training.
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Kelly Carruthers
(@nursecarruthers) reported
@Bell_Support Been on the phone for just over an hour just trying to cancel my service grrrrrrrr.
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Nirubz
(@nxrxbz) reported
Shoutout to @Bell for their trash service. Thank you for suspending my line for no given reason, by simply saying validation issues, After I set up my lines over a month ago at @BestBuyCanada definitely going back to @rogers after this. Impacted my work calls cause of this 😡
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Ken G
(@iSITcanadian) reported
Anyone else in St Thomas have a @Bell phone outage and told up to 2 days to resolve? Fibe too?
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Daniel Mutton
(@_DanielMutton) reported
@Bell_Support is there a wifi tv outage right now in Waterloo region? No internet for 3 hours now
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#🖤#️⃣hashtag#️⃣🖤#
(@Vangelus) reported
@Bell_Support My internet has been down since this morning - would like to hear an update on what's happened! This has cost me billable hours of remote work
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Susan Gillis
(@GillisSusan) reported
.@Bell can’t provide adequate service and won’t provide technical support in my part of rural Ontario. CRTC please help
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Shahbaz
(@shayhbaz) reported
@Bell_Support I’m using the roam like home 500mb. It capped out while I was driving disconnecting my data instead of slowing down. Had to pay an extra $10 just to get another 500mb is ridiculous. Why wouldn’t it slow down instead of disconnecting completely? Horrible service
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tlambros
(@tlambros) reported
@Bell_Support I have a business operating with 4 phone lines. Yesterday morning all 4 lines have dropped. Bell support has been giving us the run around since loss of service - no end in site. How embarrassing.
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Warrior Of Truth
(@DPocroianu) reported
Couldn't sleep & took so many pills after @Manulife who is Bells ***** withholds money for my claims again during pandemic preventing my treatment & support & driving me to #depression as no one takes responsibility for this #abuseofpower @Manulife & @Bell
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leftbob🌊🇨🇦🇺🇸
(@leftbobgolfer) reported
@chipfranklin @Bell ******* Canada. Never ever never, even if they gave the **** away.
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🇨🇦 𝗣𝗲𝘁𝗲𝗿 𝗚 𝗠𝗶𝘁𝗰𝗵𝗲𝗹𝗹 🖌
(@PeterGMitchell) reported
@MrsGable1031 @Bell I called bell last friday afternoon. They cold-transferred me THREE times. Bad… Their tech guy was here on tuesday & everything seems OK now.
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Rio
(@augxstine) reported
@Colaman62 @Bell stop generalizing, just because u had one terrible experience doesn't mean all people from ph are dumb just as what u want to say