Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (23%)
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TV (14%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Kingston, Mississauga, Montréal, Toronto, Fredericton, Oakville, Guelph, Burlington, Calgary, St. Albert, Halifax, Lucasville, Digby, Essex and London.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jess/JJ @ being a student
(@JJYChara) reported
@hitsukuya @Bell @Rogers Dam that sucks T _T Is your data also under them or a different company?
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Coleton Parker
(@turtlegaming369) reported
@Bell MY INTERNET IS STILL SO ****** TITTY THAT IM GOING TO KMS **** YOU BELL!!
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C
(@Craig17981815) reported
@Fidomobile very disappointed being a long time customer. I have 6 lines with fido and would like to add a 7th line BYOP and can't get any of the loyalty deals on a new line which I have on my others . Guess gotta shop around to @Bell @TELUS
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Brian Gleason
(@UmpSkipper) reported
@Bell_Support Please post when Montreal outage is fixed #bellcanadaserviceoutage #montrealinternetdown @downdetectorca
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Amit Behal
(@jugnismoker) reported
@Bell_Support , Hello Team, I wanted to unsubscribe from roam better with home data facility. The numbers you have given on website are not going through. Please help.
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BoyBlech
(@BoyBlech) reported
After 4 years of dog **** customer service and over priced phone plans I’ve finally made the switch from @Bell to @koodo glad to be considered a person and not a number. #ISaidWhatISaid #BellSucks
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DriveOrGetOuttaMyWay
(@or_otta) reported
@Bell_Support wasted 3 hours last night w 'support': said techs can revert account 2 former platform; 2 hours this a.m. online- found NOTHING. POST A LINK for specific issues noted above especially 're-dated' emails: most from this week now dated Dec/9/21: need 2 preserve original legal dates
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kem j
(@kemmmj) reported
@Bell_Support internet down in Newmarket ON. Resetting modem isn’t working.. any insights?
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Sally Praskey
(@Cheticamper) reported
@Bell_Support My portable phone won't indicate messages waiting, while landline extension to the phone continually shows messages waiting, even though there aren't any. I had a similar problem fixed this summer, but now it is a problem again. I am a Bell Fibe customer.
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DriveOrGetOuttaMyWay
(@or_otta) reported
@Bell_Support SERVICE EXPERIENCE IS ONE THING. BELL HAS WRECKED ITS EMAIL PLATFORM - TO GET MY MOBILE PHONE BIZ? NOT GONNA HAPPEN THIS COULD VERY WELL BITE BELL IN *** WHERE ONLINE IS THE PAGE TO REVIEW & FIX BAD ASPECTS OF NEW PLATFORM? Post link! ur 'HELP' staff not up to speed on this yet
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rose medeiros
(@rosejmedeiros) reported
@Bell_Support can you let me know if internet is down in the M6M postal code. I’ve tried rebooting and everything suggested and have no internet at work or method of payments available for customers
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Loren Padelford
(@LorenPadelford) reported
@rogers - why have you made it so hard to give you money? - online ordering doesnt work, on hold for 45 mins with phone, live chat doesnt load/work - and I thought @Bell_Support was bad.
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Hitsu
(@hitsukuya) reported
Day 6 without service from @Bell Miraculously someone called last night… to say they don’t have a bucket truck to fix lines and don’t know when they will :> That’s all. Maybe they can ask @Rogers for help? Since they came with 2 bucket trucks within 20 hr to fix their lines :)
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DriveOrGetOuttaMyWay
(@or_otta) reported
@Bell_Support Let's talk about inelegant, non-intuitive, bungled 'beta' launch of ur 'new' email platform: legal emails & in most folders from within past week appear now w YESTERDAY'S date (FFS); can't open 2-4 emails @ same time; folders keep collapsing Chat can't help cuz not familiar yet🤬
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Daniel Bear
(@ProfDanBear) reported
An @bell sales person deceived me about their being a 500mbs connection option at my house when there is not, and put in a different service address in our contract to make it appear the service was available. This is a violation of the Ontario Consumer Protection Act, no?
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Mark Leppington
(@markes12344) reported
@Bell figured it out! Been fighting with your network in the huron perth area (Walton/Monkton) for a few months now 3G is brutal, seems things only want to work with 4G if we get it. Sincerely 1 voice buht many customers
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DanKsTaaa
(@Dank902) reported
Upgraded my internet yesterday and it hasn’t been online since… **** you @bell
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Lara Fawthrop for Community
(@lara_fawthrop) reported
The @bell Saga continues. 15 years buying iPhone for the famjam and paying monthly bills is outweighed by the “man”, the big box phone store. Oh how I miss the days of customer care and understanding. #bellletstalk I think I’ll just go take my anxiety meds now. Ouff
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Coleton Parker
(@turtlegaming369) reported
@bell fix your internet before I commit genocide to all telephone poles
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DriveOrGetOuttaMyWay
(@or_otta) reported
@Bell_Support "If U do nothing, U may no longer be able to access ur Bell email via your preferred email application.(threats but ZERO help available!) We are still prioritizing calls from our vulnerable customers so please use our online help pages to guide you through..." ZERO help online 4.
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C Annis
(@CzirAnnis) reported
Third day with #bell Fibre. First outage. Any ideas @Bell_Support ? #london
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Emilliyoo
(@YooEmilliYoo) reported
@bell would **** up and have their receiver down in one of the most important times in culture and I missed most of my 🐐’s perform Y’all are seriously trash for this as usual 🗑🗑🗑
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kait
(@kaitc_o) reported
@Bell_Support why don’t you just not raise your prices by >4% in a year when you’ve made record profits and nobody’s wages are keeping up 🙄 internet is an essential service, your company is gross and we’ll be changing providers
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Zaid
(@keatonkc) reported
@Bell I’ve been on the phone with your customer service for more than 2 hours. Every time they tell me we are checking your information it gets disconnected and no one call back. Do you understand how frustrated I am now? And it’s all for a mistake in my bill. Terrible service…
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Jennifer Lyndsy
(@bellaboo198203) reported
@CarDaddyPlease @Bell I agree! I've had 4 technicians to my home in 1 week and 3 modem changes. My husband calls support and they tell him to calm down. Riiiight, the service sucks and then were told to calm down. How would that feel if the service they paid for NEVER worked
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Alex F
(@TiggerificTiger) reported
@Bell_Support Just called your "24 hour" service line and waited on hold for 55 minutes to be told that technical difficulties have made you unable to talk right now, then disconnected. My internet failed for 8+ hours on Monday & the scheduled tech never showed. Somehow my fault.
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theo thompson
(@Crazie_Eightz) reported
@Bell_Support hello I would like to know why my service is being impacted right now, I have been with out internet or TV since 1 am
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I Am 💙
(@purplevivi) reported
@Bell It would be nice if your company could identify vulnerabilities in the week wireless signal that I’ve been getting in my house for the last three years #garbage
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Zaid
(@keatonkc) reported
@Bell_Support I called customer service 3 times in the last 2 hrs, every time they say checking my contract and put me on hold for 10-15 mins and it gets disconnected with no one calling back. So frustrated, terrible service. And all for a mistake in my bill that they need to fix
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Megs
(@MegsBritts) reported
@Bell_Support is there an outage in North Niagara Falls at this time?