Bell Canada service status: outage reports and connection issues
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Burlington, Glace Bay, Toronto county, Toronto, Cambridge, Montréal, Halifax, Winnipeg, Vancouver, Acton Vale, Moncton, Ottawa, Milton, Kitchener, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
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13 hours ago | |
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TV | 15 hours ago |
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Phone | 16 hours ago |
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Internet | 17 hours ago |
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Phone | 18 hours ago |
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Internet | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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R I C H (@RichFriars) reportedTrying to get @Bell to service my area but they don’t seem to be interested.
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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Therese (@theresemacdona6) reportedOk @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡
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David Vandewalle (@vandewallefarm) reported@Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.
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Peter Pyper (@PeterPyper160) reported@NBACanada @Bell If you haven't found anything on Kawhi in over a year you haven't found nothing at all. End this **** now
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green beee (@greenbeee1) reported@Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching
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Pixel (@dizzylazypixel) reported@Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported@CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Saim Rashid (@saimrashid) reported@Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!
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Linda (@Violet_71) reportedHey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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Cindy Hung (@CindyHung9) reported@Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reportedNot often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.
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I❤️summer🇨🇦 (@toronto5511) reported@GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?
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Puneet Mahajan (@Puneet0982) reported@Bell Come on @Bell you can do better 3 days to fix home internet??
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King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported@Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?
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Brad Krassilowsky (@BradKrassi87390) reported@vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them
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Janet Jesty-Murphy (@janarama39) reported@bell what are you offering for compensation for a month of no service?
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Kevin Aide (@kdaide) reported@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken
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Denny Brown (@D0wnt0wnBrown) reported@Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”
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Cheyne Lothering (@CheyneLothering) reported@Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE
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Jonathan Arthur (@jonarthur) reported@TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.
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I❤️summer🇨🇦 (@toronto5511) reportedtrying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.
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Douglas Mark (@DouglasJMark) reportedCalled Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.
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Simsss (@simran_jo) reported@Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫
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AACEI MSAC (@AACEIMSAC) reportedBell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell
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pinknic63 (@pinknic63) reported@Bell_Support, My internet has been out since Friday 3 p.m. Called Tech Support several times. Exchanged modem, and tech repair appointment set up on Friday afternoon. Friday evening tech repair was cancelled by text indicating area outage. It's Sunday. No area outage reported.
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Steph RO (@bronwyn121212) reported@Bell Hello, the wifi is poor.