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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 27% Phone (27%)
  • 9% Wi-fi (9%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Guelph, Winnipeg, Toronto, Montréal, St. Catharines, Kitchener, North York, Windsor, Athens, Toronto county, Markham, Ottawa, Scarborough, Kensington, and Mississauga.

CityProblem TypeReport Time
Guelph Internet 2 hours ago
Winnipeg TV 5 hours ago
Toronto Internet 8 hours ago
Montréal Internet 23 hours ago
St. Catharines Internet 1 day ago
Toronto Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Luckylucydach
    Lucky Lucy (@Luckylucydach) reported

    @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

  • DemorestKe48215
    Kelly Demorest (@DemorestKe48215) reported

    @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

  • Verove242
    Alexo (@Verove242) reported

    @Bell_Support I tried but we still have the same issue why?

  • CarsSportsNews
    Cars-Sports-News (@CarsSportsNews) reported

    @bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops

  • TerryVoice22
    Terry (@TerryVoice22) reported

    @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

  • ForNL6
    For NL (@ForNL6) reported

    Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Everytime I’ve asked they hang up.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

  • SamAttinelt3uf
    Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported

    @Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

  • bakayaroh
    Andy Dennis (@bakayaroh) reported

    @Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again

  • MalusarePranay
    Pranay Malusare (@MalusarePranay) reported

    @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

  • OrsysRules
    Orsys (@OrsysRules) reported

    @Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.

  • namelessmiss108
    Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported

    @Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.

  • CuberPowel
    Powel Cuber (@CuberPowel) reported

    @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

  • jonarthur
    Jonathan Arthur (@jonarthur) reported

    @TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.

  • RODTHEBAWD
    Rodney Harris (@RODTHEBAWD) reported

    @Reil76 @Bell Bell sucks...

  • annagt04
    Annagt (@annagt04) reported

    @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.

  • SnarkusAurelius
    Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported

    @Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.

  • simran_jo
    Simsss (@simran_jo) reported

    @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

  • studentforall
    Truenorth (@studentforall) reported

    @Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.

  • VJsapps
    Vijay Sapps (@VJsapps) reported

    @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

  • adventures_247
    Adventures (@adventures_247) reported

    @Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.

  • dizzylazypixel
    Pixel (@dizzylazypixel) reported

    @TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩

  • OGSMWT
    Owen (@OGSMWT) reported

    @Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • Frogger2175
    Baseballcanadiangal (@Frogger2175) reported

    @Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell

  • Cat4714
    Laura A (@Cat4714) reported

    @Martyupnorth My cell phone company did the same. "To increase service bla bla bla". Currently looking for a new provider. @Bell