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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Service-wide status: Bell Canada

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

Bell Canada signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 25% Phone (25%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Vancouver, Kingston, Peel, Ottawa, Montréal, York, Edmonton, Abbotsford, London, Calgary, Halifax, Ajax, Mississauga, and Markham.

CityProblem TypeReport Time
Toronto Internet 9 hours ago
Toronto Internet 11 hours ago
Vancouver Internet 1 day ago
Kingston Total Blackout 1 day ago
Peel Phone 1 day ago
Ottawa Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Nilan3073
    SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported

    @Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

  • OrsysRules
    Orsys (@OrsysRules) reported

    @Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.

  • __nadia25
    Nadia🇬🇩 (@__nadia25) reported

    @Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

  • arodburden
    andy h (@arodburden) reported

    @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

  • shirlycaib
    Shirly Caibaiosai (@shirlycaib) reported

    As a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡

  • kerldaddy
    kerl (@kerldaddy) reported

    @Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.

  • SnarkusAurelius
    Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported

    @Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”

  • VanMeik211
    Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported

    @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

  • GuyusGrey
    Guyus Grey (@GuyusGrey) reported

    After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell I need the complaint to reach the home network. They’re spamming the same episodes. We need Canadian shows. It’s nothing but repeats.

  • YamiYukiSenpai
    YamiYukiSenpai (@YamiYukiSenpai) reported

    Is there an issue with Bell network on L4H area? @Bell_Support

  • harbourtechx
    Harbourfront Technologies (@harbourtechx) reported

    @Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?

  • doubledouble416
    Toronto Guy (@doubledouble416) reported

    @Bell_Support Hello... How do I get a hold of sales/customer service by email? Got sent a quote (talked to them over the phone) but it's an incomplete quote

  • TheDanLevy
    Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported

    @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here

  • Kevin_D_Lyons
    I AM SPARTACUS (@Kevin_D_Lyons) reported

    @Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.

  • DBSteiger
    DB Steiger (@DBSteiger) reported

    @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

  • CassidyV6
    Cassidy Vermeeren (@CassidyV6) reported

    @Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.

  • NoSacredBeliefs
    306 Shane (@NoSacredBeliefs) reported

    @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

  • BratleyMonica
    monybrat (@BratleyMonica) reported

    @Bell_Support I am very upset. 2nd time in 4 days, no home phone. I‘ve reported it. Said repair will be here tomorrow. My husband is dialysis dependent. In the case of emergency, need a phone. To use a cell, I have to drive several kilometres to get a signal. Ridiculous. 😡

  • illin33
    ildi (@illin33) reported

    Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!

  • justatalost
    huh (@justatalost) reported

    @LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell

  • bigpinuslinus
    theo (@bigpinuslinus) reported

    @Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens

  • Typhlosion3000
    Typhlosion3000 (@Typhlosion3000) reported

    Dear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?

Bell Canada detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Bell Canada is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Bell Canada; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Bell Canada outage reports by location

Choose a location to check local Bell Canada reports and activity.

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Ontario

Prince Edward Island