Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 02/16/2026 12:35

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (19%)

    Phone (19%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Sarnia, Toronto, Sault Ste. Marie, Mississauga, New Glasgow, St. Catharines, Nanaimo, Bradford West Gwillimbury, North York, Hamilton, Birtle, Whitby, Cranbrook, Pointe-Claire and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaSarnia Wi-fi
CanadaToronto Internet
CanadaSault Ste. Marie Phone
CanadaMississauga Internet
CanadaNew Glasgow Internet
CanadaSt. Catharines Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidPylyp Dave …. just Dave (@DavidPylyp) reported

    Wow @RogersBiz Noticed all the iPads at home lag when streaming…. You promised when we changed from @Bell we would not have this problem….. Do we go #Ralley somewhere else…. Where is the #CRTC ?

  • PeterRIves Peter Ives (@PeterRIves) reported

    @Bell All your glossy ads seem flimsy when you charge me an additional $75 for a 30 second weather check while still inCanada but somehow ‘roaming’ on a US network

  • mynewlife2017 mysocalledlife 🇨🇦🙏🇺🇦 Candidate for PM of 🇨🇦 (@mynewlife2017) reported

    @Dan_GT2 Was it @bell @Bell_Support? Their contractors damaged my porch last summer 2021 while installing fiber in neighbourhood & I'm still trying to chase them down to fix it.

  • mcdonald_77 Deb McDonald (@mcdonald_77) reported

    @Bell_Support has the absolute worst service. Four times we have had a booking for a service call in one week. Scheduled, rescheduled 4 times and every time a no show. Now without both tv and internet service. Does anyone at @Bell care about customer service??

  • thefly17 Kyle McPhedran (@thefly17) reported

    So I get a notice that @Bell is installing Fibe in my neighborhood, and they say to call the number. So I do. I ask them about the plans. They won't give me ANY pricing until I agree to have the Cables run to my house. Like WTF! Really @CRTCeng ?

  • beautifuldistro Man Of Earth. (@beautifuldistro) reported

    @TorontoUltra @Bell Major 3 hands down

  • volpeskitchen Volpeskitchen (@volpeskitchen) reported

    @Bell_Support 34 days with no repair to the downed lines on my property,my neighbors and in the bay where boats travel to get to their property. This is UNACCEPTABLE. Multiple messages to @Bell_Support with NO resolution.

  • NikAlokin Nik Alokin (@NikAlokin) reported

    @Bell_Support My name isn’t Nicole, but I appreciate the effort. I have talked to support, and they were less than helpful. They actually encouraged me to switch… but I will try again

  • kidbuddah brian lallipop (@kidbuddah) reported

    @Bell very frustrating when I’m getting the run around by customer support and your loyalty support program. Agreed upon an order/plan and now apparently it’s not available all within less the 12hrs…

  • s_chesebrough Sheri Chesebrough (@s_chesebrough) reported

    @Bell_Support submitted a ticket for my ZTE Hub having NO INTERNET today after weeks of intermittent, slow or non-existent services. This needs to be escalated and resolved ASAP... Please :(

  • ltpierre Lolo77 (@ltpierre) reported

    @Bell_Support Thank you for your fist reply. I just have an update in chat. Bell seems to have a major outage in Carignan for dozens of customers since June 22 ( ticket BELL PD97244) . Apparently it will stay down during 4 days :( Is there any public website where we can follow the progress?

  • EatinGamez EatinGamez (@EatinGamez) reported

    @G33Gnasty @Bell_Support Been very mediocre when I first built the house. Had gotten worse ever since. Several attempts to remediate the issues with no success. My entire house is hardwired with Ethernet ports in every room, yet the guy installed modem upstairs instead of where the cables run to….

  • ltpierre Lolo77 (@ltpierre) reported

    We have no internet since 22 june 2022 at Carignan , Montreal Rive Sud - A major issue on network Bell is pending - Bell generic ticket PD97244 Could we have sone update somewhere please ? @Bell_Support #bell #bell_support

  • ltpierre Lolo77 (@ltpierre) reported

    @Bell_Support Thank you @Bell_Support I had an update in chat. Bell seems to have a major outage in Carignan for dozens of customers since June 22 ( ticket BELL PD97244) . Apparently it will stay down during 4 days :( Is there any public website where we can follow the progress?

  • cheapseatsvoice Tami C (@cheapseatsvoice) reported

    @ctvedmonton You should take this down. A disgusting editorial decision. Is this an order from @bell?

  • KevJames78 Kevin James (@KevJames78) reported

    I've said this before and I cat stress this enough @bell is the absolute worst cell phone company to deal with. I can't wait to switch providers. The worst customer service in the business!! Can't even believe they still operate!! #WhatAJoke #BeBetter

  • volpeskitchen Volpeskitchen (@volpeskitchen) reported

    @Bell_Support It's now Friday, June 24th. More than a month since the storm and the Bell cable is STILL across my driveway. This is absolutely unacceptable. I demand to speak with a senior support staff member.

  • MacDonaldRK3 Robert MacDonald (@MacDonaldRK3) reported

    @Bell Bell explain, You offer me 1.5 GB service, & will take my money for it, But isn't that Fraud/False Advertising when the hardware doesn't allow me to use & or get that Speed Ethernet or WiFi? In my area I have the Hub 3000, the ethernet port are capped at 1GB & has WiFi 5 1/2

  • manen_lyset Manen Lyset (@manen_lyset) reported

    @Bell I hope you're ******* proud of yourself. A poor kid tripped on the cable you've neglected to bury despite being warned TWICE by residents of this complex. BURY. YOUR. CABLES. They're dangerous.

  • EatinGamez EatinGamez (@EatinGamez) reported

    No stream tonight guys… @bell_support ‘s internet is too crappy to even watch a twitch stream at 160p… they got no problem taking $200 a month but as soon as I want good internet speeds “oh it’s high traffic “ or “we’ll remote update your modem”. Ok…..

  • crahulchowdary Rahul chowdary (@crahulchowdary) reported

    @Bell_Support I am international student I just got my new bell service on June 21 but today on June 23 i got my monthly bill to pay $160 by June 25 what is this?who is going to pay the bill in advance before using the service and then why you guys named it as a postpaid service

  • ritameetsworld RITA (@ritameetsworld) reported

    actually shocked at the terrible customer service @bell @Bell_Support is providing...

  • JBPVFM Zinfandel (@JBPVFM) reported

    @Gordo19571 @bell and @shaw they share overall network real-estate and infrastructure. In our neighborhood we only have one option....rogers. I refuse to have to use satellite service, or SpaceX. We pay $275 a month..1G and best modem they have...#ignite

  • PtboJames81 James Snuffleuppagus (@PtboJames81) reported

    @JacSart @Bell Omemee same problem. Brand new tower 2 minutes away, and yesterday we started having no service in our home.

  • ismailsahil_ Ismail SAHIL (@ismailsahil_) reported

    @Bell_Support Data connectivity issue in North York since one month and no one is doing anything.. complained twice

  • SirAlexCloudt Alexander the Slate (@SirAlexCloudt) reported

    Why in hell is home internet so damn expensive in Toronto !? @Bell @Rogers ?!

  • tvanarra Trevor van Arragon (@tvanarra) reported

    @Bell Took a vacay day to drive 3 hours to my new place for internet setup. Called 3 times & was told tech was coming. Called at 6pm and told there was an ‘emergency’ so no one coming. Bell agent later admitted it was late, so they just decided not to come. No actual emergency.

  • DJOCallaghan Daniel O'Callaghan (@DJOCallaghan) reported

    @cogeco @cogecohelps Home internet is down and I've been on hold for 13 minutes. I was hoping you were still better than @Bell but right now I'm questioning it. Stanley Cup game and I'm sitting on hold. Please help!

  • Thompson15J Jordan Thompson (@Thompson15J) reported

    @Bell go tune into the Bluejays game on your phone…. Can’t change the ******* sizing of the screen but who really gives a **** about the count, outs, or what inning it is… garbage bro

  • Jamesgray0000 James (@Jamesgray0000) reported

    @Raptors @Bell I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips