Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (45%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Triton, Corner Brook, Truro, Gander, Milton, Quispamsis, Moncton, Springdale, The Beaches, Montréal, Bridgewater, Winnipeg, Halifax and Edmundston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Triton |
Phone | |
| Corner Brook |
Phone | |
| Truro |
Total Blackout | |
| Gander |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Singh
(@AmandaSingh1) reported
@Bell_Support your techs working on my street cut the line to my Rogers internet and no one wants to do anything to help after 4 hours of being on the phone transferred 6 times and no resolution! Worst customer service ever!!!
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John
(@xyu2) reported
@jodyvance @Bell_Support After leaving Bell they have been emailing me a monthly bill for -$350 for nearly a decade. It's legitimately from Bell, but their telephone support has no clue and I know they don't owe me $350, nor do I owe them. Good times.
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Eugene Hernandez
(@genyosha_ca) reported
@jodyvance @Bell_Support Horrible service
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Linda B
(@lberg1969) reported
@jodyvance @Bell_Support That is horrible. I know now not to ever give them my business
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TMac
(@McIlrat72) reported
Hey @bell, between 3 @tsn and 4 @sportsnet channels I pay for, I’m looking at 3 of the same World Cup games and four, yes FOUR of the same darts match. What gives guys? Your service is not cheap. Am I asking too much for some variety between 7 channels?
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Lacie4Crochet
(@Lacie4Crochet) reported
@Bell_Support Every night the internet speed is slowed down between 830 pm - midnight almost every night in rural areas! & your prices go up?!! Getting to the point of switching services
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Ken James
(@kjames_2001) reported
@jodyvance @Bell_Support I know all about their terrible CS lately...been a customer for nearly 10 years and now considering leaving them once my contract is completely up with them.
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smooth 🇺🇦
(@smoothmedia) reported
@jodyvance @Bell_Support Jody, are you sure you actually called Bell Support? Sounds like something a fake (scam) alert might say to get you to call THEIR scam call center.
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Josh H.
(@TheManilaIce) reported
@jodyvance @Bell_Support As a former employee of Bell it’s not easy from the customer service side to assist with this type of issue. We can trace what acct the charge was applied to but can’t do much due to privacy concerns on that acct. We just advice the caller….
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Bailz
(@BailzBucket) reported
@Bell_Support Okay but explain how that’s any different than what I said? Why is it cheaper for me to change my plan to a **** 10$ plan, and activate a new line and switch SIM cards? Also should note I worked for y’all for 2 years and the amount of **** that y’all made me say/sell in insane
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Bob Gervasi
(@bob_gervasi) reported
@Bell_Support Thanks, after an hour being tossed around I finally found someone to help
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it's me ❤
(@thewindwas) reported
@Bell_Support I just want to confirm something for that was told to me when I called. I'll be charged $75 for a service charge but I just have to call and it will 100% be reversed. Why am I being charged in the first place?
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Sports and tech
(@outta_watson) reported
@jodyvance @Bell_Support Did you DM them? Did you get support?
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Cindy Wilhelm (lover of radio) Miss Radio Nerd.
(@cindywilhelm) reported
@jodyvance @Bell_Support That sucks.
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Rose Garde 🇨🇦
(@RoseGarde4) reported
Thank you Bell Canada for responding to my Twitter and email with a phone call to straighten out an issue your chat tech could not. @bell_Support
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Indra
(@Bedemon95) reported
@Bell_Support any outage in scarborough area?
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Barton McKinley
(@BartonMcKinley) reported
@Bell_Support I keep trying to get someone to help me discuss contract upgrades/refresh and 2 new phones. But I get rudeness, hung up on, transferred and there’s NO simple process or info online. And No help. Is there no direct no? Really fed up
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Dinny
(@DinnyRoc) reported
@Bell absolutely the WORST service anyone could ask for. I have only been with bell for 27 days and have had over 5 issues. I cannot believe i left rogers after 8 years for this. Goodbye BELL, i dare yall to even bring up a cancellation fee. I have receipts !
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Lacie4Crochet
(@Lacie4Crochet) reported
@Bell_Support Toggling speed of service makes for not so happy customers! No excuses! Not in this day & age!!
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George Graham
(@rockinpessimism) reported
@Bell_Support I cancelled my TV service after I told a sales rep (and your head office) that I would begin cancelling services if the sales calls didn't stop. I got another sales call this morning. Next: My home phone service. Unless you'd like to get in touch and make it stop?
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Brenda Wrath
(@brendawrath) reported
@lindagrande3 @Bell This is what I experienced today. Sorry not sorry but unless I buy a new phone you cannot have the $50 plan. Instead pay $75 cos you’ve been a customer for over 40 years!! There is no loyalty to your long time customers. When I said I was going to cancel, it was thanks, see ya.
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Nancy Gerein
(@NancyGerein) reported
@jodyvance @Bell_Support I’ve been told by their own employees that their customer service is horrible.
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Crustacean Soup
(@crustaceansoup) reported
@Bell If you're in a highrise building with an independent fibre operator, pass on Bell. My latency with Rally is *ridiculously* low, several ms lower than Bell Fibe was, and I actually get 1000 down *and* up.
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izzyrocks
(@izzyisdancing) reported
@jodyvance @Bell_Support its a "spam"call. just hang up
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Andrew Dignum aka Diggy
(@TheDiggyShow) reported
@Bell_Support another day, another problem. My TV and Internet are cutting out. I go thru all these troubleshooting steps and I'm just done with that. I ask for a technician to come out, and I'm denied. Why do I pay bell? Crappy service. That's what. #customerexperience
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Jody Vance
(@jodyvance) reported
.@bell_support FAIL. I do not have a bell mobility account yet received an alert that $500 has been charged to my credit card today. After 45 minutes on hold and being transferred five times nothing solved/resolved. Horrible customer service. ZERO interest in helping stop fraud
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Christopher Savage
(@itsEqualitee) reported
your customer service has been absolute garbage since the outage. i am absolutely tired of it. maybe it is time to make the switch to @bell!
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Bailz
(@BailzBucket) reported
@Bell_Support Okay, additional lines, so let’s say my mother is with bell and she wanted to get on my plan, I’m adding an additional line to my account, can she get that 60$ for 100gb offer? No because she’s an existing customer, so I reinstate that bell doesn’t care about old customers.
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K-Ray
(@KodessAxK_Ray) reported
@Bell our power briefly went out, now our HomeHub 3000 says error 2100 - when I go to it says initialization failed. Modem keeps flashing Five TV connected, but TV isn’t working…Help?!
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Khalid
(@khalid911119) reported
@Bell How to get in touch with Fraud department? I’m not a Bell customer, but have an issue that needs to be investigated.