Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (28%)
• Wi-fi (9%)
• TV (6%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Moncton, Hamilton, Toronto, Brampton, Mississauga, Halifax, Beaconsfield, Ottawa, Montréal, Fredericton, Oakville, St. John's, King, Owen Sound, and East Ferris.

City	Problem Type	Report Time
Moncton	Phone	15 hours ago
Hamilton	Wi-fi	19 hours ago
Toronto	Internet	19 hours ago
Brampton	Internet	19 hours ago
Mississauga	Wi-fi	20 hours ago
Toronto	Total Blackout	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orange Cone (@CanadianPylon) reported 5 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 8 minutes ago

  @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

• 
  Claudette Gabbs (@ClaudetteGabbs) reported 11 minutes ago

  @Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.

• 
  Sally (@sadforcanadians) reported 11 minutes ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  Powel Cuber (@CuberPowel) reported 15 minutes ago

  @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

• 
  Darren Gudmundson (@BrianOakely) reported 21 minutes ago

  @halanderson @Bell_MTS They will leave your account active. Yes, that is a risk to you, your identity, and finances. No, it does not matter how many time you ask them to delete it. NEVER @Bell

• 
  CDN_Karma (@cdn_karma) reported 22 minutes ago

  @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

• 
  Richard Berry (@rlberryyogi) reported 24 minutes ago

  Pretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.

• 
  Pino Pasqua (@PinoPasqua1) reported 25 minutes ago

  @SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree

• 
  Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported 26 minutes ago

  @Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.

• 
  Bell (@Bell) reported 26 minutes ago

  @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

• 
  Joey Mack (@Jmackwins) reported 29 minutes ago

  Dear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?

• 
  Tish (@TVWShepherd) reported 30 minutes ago

  @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception

• 
  Shirly Caibaiosai (@shirlycaib) reported 32 minutes ago

  As a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡

• 
  Princess of Whales (@Debdicker) reported 32 minutes ago

  @Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur

• 
  Nemmii (@Yaboynemipt2) reported 33 minutes ago

  @Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.

• 
  Northern Girl 🇨🇦 (@MarZimmAnn) reported 33 minutes ago

  @Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal

• 
  Bell (@Bell) reported 34 minutes ago

  @SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.

• 
  Agent Provocateur® (@Provocative_one) reported 36 minutes ago

  @cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.

• 
  andy h (@arodburden) reported 37 minutes ago

  @Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers

• 
  Mike E (@MikeDigitalink) reported 37 minutes ago

  @Bell_Support I just signed up for Bell Mobility and went to the Number Transfer webpage but it's not recognizing my Bell temp number. And when I called support they said they were having tech issues and were unable to talk further

• 
  mitchell (@mitchel60931542) reported 39 minutes ago

  @TorontoKOI @Bell I wonder what went wrong. **** org

• 
  Katie🌼💛☀️ (@k_mclean) reported 40 minutes ago

  If @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god

• 
  EcstaticGamer (@ecstatic_gamer) reported 43 minutes ago

  @Bell_Support Does it usually take this long to DM a solution to a simple request?

• 
  johnnydollar86 (@johnnydollar86) reported 45 minutes ago

  @shoegirl68 @Reil76 @Bell Do you have teksavvy in your area?, I switch from bell to them and never had any issues

• 
  Carrie Ryan (@604cr902) reported 48 minutes ago

  @CrowFavBird @Bell_Support Telus did the same thing to us last year… the people on the phone don’t understand their lost customer won’t have “future needs” for phone and internet.

• 
  Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported 49 minutes ago

  @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here

• 
  Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported 51 minutes ago

  @Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support

• 
  Mark Laventure (@marklaventure) reported 54 minutes ago

  Hey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 59 minutes ago

  @broddy83 @Bell Everytime I’ve asked they hang up.