Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (26%)
• TV (11%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Wellington North, Toronto, Montréal, Machin, St. Catharines, Ottawa, Burlington, Brockville, Gatineau, Kirkland Lake, Armstrong, Timmins, Kapuskasing, and Laval.

City	Problem Type	Report Time
Mississauga	Internet	22 minutes ago
Wellington North	Internet	3 hours ago
Toronto	E-mail	5 hours ago
Montréal	Total Blackout	8 hours ago
Machin	Internet	8 hours ago
St. Catharines	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ISIKO ISAAC (@isaac_isiko) reported 53 seconds ago

  @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

• 
  CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported 2 minutes ago

  @ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.

• 
  Mat Drouin (@matdrewin) reported 5 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Prince Ade-Chameleon (@ade_chameleon12) reported 6 minutes ago

  @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

• 
  Carla_SensFan92 (@carlast_sensfan) reported 6 minutes ago

  @Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.

• 
  Demeter (@Lexikonin) reported 11 minutes ago

  Called @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?

• 
  Brendan Fyke (@BlackHoleNorth) reported 11 minutes ago

  @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

• 
  Dan Harris (@danharriscan) reported 14 minutes ago

  @CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 18 minutes ago

  @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

• 
  Bell (@Bell) reported 19 minutes ago

  @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

• 
  Anuj Miglani (@AnujMiglani1) reported 25 minutes ago

  @Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell

• 
  Bruno Corrêa (@bcorrea10) reported 28 minutes ago

  @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

• 
  PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported 30 minutes ago

  @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 35 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  Paul Salmon (@pfsalmon) reported 37 minutes ago

  @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

• 
  Kyng (@KebabsRLyf) reported 37 minutes ago

  @Highteaspeaks @Bell I moved from bell after 20 years to Freedom. $43 after tax forever price guaranteed none of that bs bell spews wait until a special event like Canada Day or something and get an offer I have 70gb - Canada Us and Mexico. And in US my service was faster than when I was with Bell

• 
  Linda Gadoury (@lgadoury) reported 40 minutes ago

  @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

• 
  Tina (@ProphecyQueen) reported 40 minutes ago

  @Bell is really getting on my nerves. Wifi has been constantly getting disconnected for 2 months now and they can’t find an issue when I call in and they run tests, then they refuse to send a technician. 🤬 Either fix the issue on your end, or send a technician!!!!!!!

• 
  Ernie (@ErnieFemiOwen) reported 41 minutes ago

  @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 43 minutes ago

  Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

• 
  Infinitus Capital (@InfinitusCap) reported 43 minutes ago

  Here we go YET AGAIN Hey @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the usual national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every six months with you guys?

• 
  1ajs (@TDK_Knight) reported 44 minutes ago

  hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

• 
  Robert Montemurro (@rmontemurro1) reported 45 minutes ago

  @Starlink @Bell is so bad that everyone should switch to this.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 51 minutes ago

  @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

• 
  Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported 52 minutes ago

  @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

• 
  Kevin MacKenzie  (@kevthegrad) reported 56 minutes ago

  @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

• 
  Hightea🍁 (@Highteaspeaks) reported 56 minutes ago

  @zidalama @Bell Not bad actually

• 
  Radha ☮️ (@lemon_meringues) reported 57 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  Thomas Halkett (@thomas_halkett) reported 59 minutes ago

  Down with @Bell I hope they go broke asap

• 
  Tina (@ProphecyQueen) reported 59 minutes ago

  @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.