Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Kitchener, Toronto, Dartmouth, Scarborough, Oshawa, Sydney, Winnipeg, Edmonton, Vancouver, Campbellton, The Beaches, Halifax, Montréal, Ottawa and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Toronto |
Wi-fi | |
| Dartmouth |
Wi-fi | |
| Scarborough |
||
| Oshawa |
Phone | |
| Sydney |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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K_Lynn
(@itsnotjustabou5) reported
Well … yet another miserable performance by @Bell … technician came in my house replaced my cable box and unplugged my deep freezer and now I have $300 of rotting food in my basement, phone still not working customer service is #terrible
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Sara(h) Griffi(n(s)/th(s))
(@dntcallmesurely) reported
Ayeyo @MarksCanada the payment section of your online checkout is down - either that or my @Bell internet is only half working again. So much for sales or waterproof winter boots this year.
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Newman
(@michaelnewman_) reported
from
Winnipeg, Manitoba
Trying to get in contact with literally anyone at @Bell makes me want to switch service providers so badly this is so useless
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Gus T
(@easyOntario) reported
@Bell The customer service is horrible and they are very unprofessional and uneducated and refuse to rectify the issue. I'm never going back with this company again
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Lori Portela
(@Lori_Portela) reported
@bell_support We’re on the 7th day of no Internet service in Sauble Beach with crews no where to be seen. What is being done to restore the service to this area? When can the COMMUNITY (not just my household) expect to get service back online?
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Tiffany Marentette❤
(@TiffanyM1992) reported
@Bell_Support so is there a satellite and cable outage right now? Specifically for windsor/Lakeshore?? And when will it be resolved?
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Felipe Correia
(@FelipemCorreia) reported
@Rogers customer service guaranteed there was an Ignite TV app for @AppleTV… but there is not! I should had kept my FibeTV by @Bell then! Certainly changing it back as soon as possible!
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Coleton Parker
(@turtlegaming369) reported
@bell because your internet was so bad I committed arson to a family's house thanks!
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J̶O̸N̶
(@BeaverOntario) reported
from
Ottawa, Ontario
@DaryRezvani Now that they have @Bell behind them, they can do anything they want, big coin BELL is like Canada's AT&T - giant telecom/media conglomerate! They own the cellphone towers, a sports network, news, satellites, streaming company, etc etc etc They rent the US rights to HULU
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Vonny Sweetland 🇨🇦
(@VonnySweetland) reported
@MosaicIris @himanshuchadha @Bell_Support I agree kaela, and worse, they confirmed their technicians leave at 6pm everyday even while it’s still broken. File a complaint with CCTS. I’m livid at this stage. 4 days and pure incompetence and lacklustre customer service !!!!!!
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Vonny Sweetland 🇨🇦
(@VonnySweetland) reported
@Bell_Support @VirginPlus have had widespread outages in Toronto since Christmas Day. Each day customers call they say "it will be fixed by 5 PM" and it continues. This is DURING a pandemic where internet is an ESSENTIAL SERVICE & people are working from home!!!!! See next tweet!
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Kriti
(@_kr_iti) reported
@Bell_Support Internet down since yesterday in M2P area, it was working for a couple of hours in the evening today and it went out again! ETA was 10:30 pm today, are we gonna have a new ETA now since the service went down again after working for few hours?
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François Lachance, Scholar-at-large (S-A-L)
(@FranoisLachanc2) reported
Data Question to Dream On: Do neighbourhoods with higher tree canopy experience less damage to fibre optic cables than those that don't Assuming your neighbourhood has squirrels which it should even high rises are surrounded by trees. At least, here (#Toronto). I ask cuz @bell
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pickle
(@tonkotsuchashu) reported
from
Toronto, Ontario
@Bell_Support network/system reset, but still my fibetv lags/buffers every few minutes. This is the new fastest service? Unbearable.
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Anna Luo
(@annuhstrange) reported
@Bell_Support Internet down in M6H area. I don't know how to cope without. Please fix. #BellSupport #BellCanada
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Lizzie
(@ElizabethRGFS) reported
@Bell_Support Absolutely useless calling into your support line. Getting no help, no instructions, was hung up on and had to start the whole process over. So frustrating.
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Vagrant Dead
(@myles_kin) reported
from
Ritchot, Manitoba
@Bell @KidsHelpPhone @komangaapik Bell is the worst company in Canada. Most jobs are shipped overseas. Customer service is literally zero. Network here in Manitoba is over 100 years old. It's garbage. Bell is a horrible company.
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Greta Mckenzie
(@serenityonline1) reported
@Bell @KidsHelpPhone @komangaapik too bad Bell wouldn't stand up for the kids right now, parents losing jobs, kids out of school, youth being "forced" to take the jab.. etc... if you really cared you would be fighting for their right to choose.
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ASIAN
(@JWhyPee) reported
@Bell_Support A neighbor of mines home phone isn't working and they would like some help
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François Lachance, Scholar-at-large (S-A-L)
(@FranoisLachanc2) reported
@Sflecce @KidsHelpPhone Why segregate? Are we not all kids? Talking with a Bell worker yesterday -- loads of people who work @Bell are off sick - impacts scheduling of repairs to squirrel damage on the infrastructure. Not one universal help line, pls but effective triage system and adequate resources
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K_Lynn
(@itsnotjustabou5) reported
Well … yet another miserable performance by @Bell … technician came in my house replaced my cable box and unplugged my deep freezer and now I have $300 of rotting food in my basement, phone still not working customer service is #terrible
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Tiffany Marentette❤
(@TiffanyM1992) reported
@Bell_Support Yes and I talked. With chat support and nothing can be done until the weather clears. So once again we won't have tv until the weather clears.
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rchabra.eth
(@rchabra) reported
.@Bell_Support @Bell heads up - hell of a tweetstorm coming tmrw eve from this unsatisfied customer about my experience with your teams, if I don’t get a level 2 technician at my house as promised tmrw to fix my internet. DM for more info if you’d like. 5 days w/o Internet smh.
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Lori Portela
(@Lori_Portela) reported
@Bell_Support It is not the household equipment. Crews damaged infrastructure in the area and members of the community have had their service severed. We are all using cell data for our needs. The lack of response is disappointing to say the least.
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Leo 🇨🇦🇵🇹🔴⚪🦅
(@DapaDunn) reported
@ManuelVeth Thats our your @Rogers & @Bell bills are so damn high.
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athena h.e. coombs
(@CoombsAthena) reported
from
Upper Island Cove, Newfoundland and Labrador
@Bell_Support my cellphone got no Service when will it be back up and running again
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Vonny Sweetland 🇨🇦
(@VonnySweetland) reported
@Bell_Support @VirginPlus they have confirmed for me that their technicians only work until 6 PM each day to fix the problem. Then, even if not fixed, they go home for the night! 3 days and counting!!!!! I ENCOURAGE YOU ALL TO SWITCH TO ROGERS. Customer service reps are also RUDE
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K_Lynn
(@itsnotjustabou5) reported
Well … yet another miserable performance by @Bell … technician came in my house replaced my cable box and unplugged my deep freezer and now I have $300 of rotting food in my basement, phone still not working customer service is #terrible
-
K_Lynn
(@itsnotjustabou5) reported
Well … yet another miserable performance by @Bell … technician came in my house replaced my cable box and unplugged my deep freezer and now I have $300 of rotting food in my basement, phone still not working customer service is #terrible
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @Bell @Bell_Support what the deal @Rogers is offering unlimited 5G data for $80 and $55 for the additional line and I am paying $75 per line for 2 lines and only 20 gigs !!! WTF !