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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Middleton, Wolfville, Adjala-Tosorontio, Cambridge, Mississauga, Milton, Burlington, Montréal, Toronto county, Peterborough, Ottawa, Winnipeg, West Kelowna, and Gatineau.

CityProblem TypeReport Time
Toronto Internet 56 minutes ago
Toronto TV 21 hours ago
Middleton Internet 23 hours ago
Wolfville Internet 1 day ago
Adjala-Tosorontio TV 2 days ago
Cambridge Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    Why do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!

  • tuxking2000
    tuxking2000 (@tuxking2000) reported

    @bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    Today Today, @Bell must lose me as a customer 😭 My condo comes with internet, My workplace has Wi-Fi, I barely travel these days, Yet somehow I’m paying over $90/month for a phone plan, meanwhile I own my phone. My target is to cut that bill by at least 65 or 70% and I must do it TODAY! Canadians, please help me, which carrier gives 20–30GB monthly without requiring me to donate a kidney or any vital *****😭 I’m trying to redirect Bell’s Free Lunch into my investment portfolio🫠

  • BlackHoleNorth
    Brendan Fyke (@BlackHoleNorth) reported

    @Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.

  • JDirt1980
    Johnny Dirt (@JDirt1980) reported

    @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    Down with @Bell I hope they go broke asap

  • Da_Lumper
    Willie Lump Lump 🇧🇲🥊\\\ (@Da_Lumper) reported

    @WokeWhisperer @Bell Show the receipts or it never happened and your just another bs grifter.

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • Leo71106092
    Leo (@Leo71106092) reported

    @TheSpec she also has a medical alert service that isn’t working either with this outage. How many are in the same situation? One fall and we’re in big trouble. @Bell and @Bell_Support have been completely useless. Lying every other day when it will be repaired.

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

  • matdrewin
    Mat Drouin (@matdrewin) reported

    @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd

  • Liam14903953
    Cryptofanatic420 (@Liam14903953) reported

    @Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.

  • TruthFringe
    Fringe Truth (@TruthFringe) reported

    @LateNightCam @BlueJays @Bell Yep. Bell is a terrible company.

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department

  • TheCWade
    Curt Corbett (@TheCWade) reported

    @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

  • neece_neece
    Shaunice🇧🇧🇨🇦 (@neece_neece) reported

    So now this is happening with the #FrenchOpen. Why is this such a common occurrence? @Bell @Bell_Support have said it's apparently a @TSN_Sports issue and not theirs. All I know is we pay bell not TSN. So somebody better fix up cuz this is a constant piss off!

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV

  • jaytbreezy
    Jay (@jaytbreezy) reported

    @Highteaspeaks @Bell **** @Bell they know not to call me

  • MiracleofMilk
    MiracleofMilk (@MiracleofMilk) reported

    @Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced

  • PoliticsCan1999
    Ted Tester (@PoliticsCan1999) reported

    @TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    How does one download a show when there are several recordings now @Bell? You can only play or delete the series. It is still the worst app, now just made more cumbersome.

  • Wheat856
    Wheat (@Wheat856) reported

    @Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again

  • sceptic333
    Skeptic333 (@sceptic333) reported

    @Danvir47 @WokeWhisperer @Bell Not triggered and I'm not talking about myself but how Bell has worked to tear families and communities apart that causes real harm. I can't tell if your a troll or just slow to comprehend.

  • ricksmsnet
    Rick O'Connor (@ricksmsnet) reported

    @Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.

  • ne2swJo
    JustJo 🦋🇨🇦✌️ (@ne2swJo) reported

    Hey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!

  • byronamartin
    Byron A. Martin (@byronamartin) reported

    @Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?