Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (8%)
- E-mail (6%)
- TV (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ajax, Toronto, London, Mississauga, Ottawa, Markham, Winnipeg, Montréal, Arnprior, Cambridge, Halifax County, St. John's, Norman Wells, Toronto county, and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Ajax
|
10 hours ago | |
|
Toronto
|
Wi-fi | 22 hours ago |
|
Toronto
|
1 day ago | |
|
London
|
1 day ago | |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Darling Terrace Publishing (@DarlingTerrace) reported@bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.
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Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
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Toronto Guy (@doubledouble416) reportedHey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service
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Terry (@TerryVoice22) reported@Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!
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Bell (@Bell) reported@Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.
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AlexTri (@AlexTri333) reported@Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?
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Bell (@Bell) reported@SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.
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DonDraper (@OnAShipOfFools) reportedAfter a whole week, @Bell has been unable to address my email issues. One week. Can you imagine not having access to your email for a week? Bell technical said they would email me with a status update. You can’t make this stuff up
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420420 (@four421twenty) reported@DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.
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The_aRgh (@The_Arghhhh) reported@Bell worst app on the face of the ****** earth. Where is my bill? Can’t find the download pdf anywhere.
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported@Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.
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NS (@kojam2022) reported@Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡
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🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported@Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.
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CD₂ (@MuskokaCD) reported@Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍
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Kelly (@finnandbeau) reported@LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!
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IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
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Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
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Krista Jensen 🇨🇦 (@shortstuffpb) reported@Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.
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Timsaal Bukhari (@Timsaal_1) reported@Bell_Support central node in the network is rigged to the command line again
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Edmonton Lilly (@BabyGirlWife) reported@Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!
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Leslie Ball 🐶 (@LeslieBall29) reported@Bell_Support @Bell_Aliant Are you having issues in the sackville/Beaverbank area? Our wifi is continually dropping and terribly slow!!!
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WeScOtT17 (@WeScOtT17) reported@cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.
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Kesiya John (@JohnKesiya) reportedBell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell
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Reverend Michael Coren (@michaelcoren) reportedAnybody having problems with @Bell email today?
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Void 🖤✨ PRE-DEBUT-ish (@VoidVesselVT) reported@Bell @Bell_Support I had the worst time this morning trying to explain my very basic connection issue to your customer service today. I have no Internet. Bro wanted me to go to a website, couldn't grasp that being on "the WiFi" would make that impossible, and that my using my phone for Internet means I can't do the modem registration he's asking me to do. I asked him so many times to forward me to another person, which he refused. After begging, he said he could if he charged he $75 , I said fine, then he charged me, gave me a time window tomorrow that someone will be by, and basically said bye. So, no, I didn't actually get to talk to anyone useful today. 0/5 stars.
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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Joey Mack (@Jmackwins) reportedDear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?
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Brenda Of The North 🇨🇦🌻🇬🇱 (@BrendaJeanCDN) reported@Reil76 @Bell I had the same issue, then it was completely off, turns out a squirrel chewed through my fibe cable.
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Papasmerf (@papasmerf68) reported@Bell Na you guys are a waste of time since you can even look and fix all the problems in the tickets.