Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (18%)
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TV (15%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Midland, Toronto, Ottawa, Cambridge, Montréal, Kleinburg Station, Georgetown, Guelph, Penticton, Bolton, Mississauga, Edmonton, Raymond, Sydney and Rapide-Danseur.
| City | Problem Type | Report Time |
|---|---|---|
 Midland |
Phone | |
| Toronto |
Internet | |
| Ottawa |
Wi-fi | |
| Cambridge |
Internet | |
| Montréal |
Total Blackout | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Yanis
(@BIGPAPIDADDY) reported
@candiac1 @Bell_Support You wish, they will never do that they don't care at all ...
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morinfc
(@morinfc) reported
@Bell_Support It concerns the outage in La Prairie that as been going on since 1330 yesterday...
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Bob Oommen
(@BobOommen) reported
@ellaella963 @Bell_Support I wish. I called customer service. That's the new "latest" repair time.
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Andrew Moore
(@FineWolf) reported
@Bell_Support The lack of answer makes it clear that @Bell only uses their CRM for upselling and account retention. When even a crown corporation such as @hydroquebec has better outage communication than a privately owned telecom company, maybe it's time to switch to a provider which cares.
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Ram Shummoogum
(@hispren) reported
@EbeaudryEric @Bell_Support They do not have diversity in their network in order to save money. It is a shame for a national tier 1. They use fate sharing to the max.
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.......
(@charlie29744277) reported
@PRiMETiMESNOOP **** @bell bring back TSN 1040 and for the record your not funny
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Eric Beaudry
(@EbeaudryEric) reported
@Bell_Support We are 20 hours in this outage, can we have an update?
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Matthew
(@dandurand1414) reported
@Bell_Support Alright this is enough. I need to work. Can you give me my internet service back please? wtf is going on.
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Steve Leroux
(@sfleroux) reported
@luisnavar27 @archieluis @Bell I follow their feed on Facebook and they stop responding since yesterday 6-7 pm. People report no fix until 22pm 24th...
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Matthew
(@dandurand1414) reported
@Bell_Support It will do me literally no good to send you my account number. I'm in Candiac and am affected by your fibre line cut outage. How long is this going to go on for? why is this not fixed yet???
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Oliver Reyes
(@FromKrypton) reported
@Bell_Support I’m on the phone with bell tech support. Drew from customer service just told me the internet in candiac will be back up at midnight today. @Bell_Support can you verify this????
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mark l.
(@GizISO) reported
@bell said yesterday that my internet, tv and home phone would be back online on Wednesday... I figured they were just exaggerating but got confirmation today also that service won't be up until tomorrow 8pm.... They better charge me pro-rata this month.
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elizabeth kavanagh
(@candiac1) reported
@CaoJacques @Bell_Support I assume we will be given credit for this lack of service?
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Marc-André Auclair
(@EAUclaire2010) reported
@Bell_Support You guys are bad !!! 8 hours of money in garbage, I cant work without internet you morons !!!
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Raf Ravi
(@ravi_raf) reported
@Bell worst business internet service of all times. Day 2 of no internet service and waiting all day for a technician to come in. Company is shut down and losing money because of this.
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Oliver Reyes
(@FromKrypton) reported
@Bell_Support Ok so technical support didn’t know what they where talking about. Still no internet this morning. My wife is a doctor working from home doing telehealth and needs our home internet connection to do her job. @Bell_Support what are we supposed to do????
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Jan-Piet Mens
(@jpmens) reported
@Bell_Support since two or three weeks we’ve had trouble sending mail to @bell[.]net addresses from a number of European MX because the bell[.]net MX (mxmta[.]owm[.]bell[.]net) immediately hangs up with: 421 Service not available Can you look into this please?
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elizabeth kavanagh
(@candiac1) reported
@Bell_Support I assume that we will be credited for the time we are without service?
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Matthew
(@dandurand1414) reported
@Bell_Support That really doesn’t help. What I want is an estimate when I will have service and be able to work again.
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Zach Henri-Nielsen
(@NarqmanJR) reported
@Bell_Support Why is there no redundancy in your network system? Seems ignorant to have one line being cut wiping out service for thousands of customers across three towns. Especially with how dependant people are on the internet nowadays with the stay at home orders.
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Marc-André Auclair
(@EAUclaire2010) reported
@heyitspazz @Bell_Support Yep same thing here ! Will pay less with videotron and more stable connection. Bell sucks !
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Allan Sonac
(@AllanSonac) reported
@EAUclaire2010 @Bell_Support I disagree, Videotron had a huge outage in Montreal that lasted for days for some clients just 2 weeks ago. The grass is always greener on the other side. I had an issue with my service due to moisture on the equipment outside & they were very quick to change it. Thank you Bell.
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SCH
(@StephenHoltzman) reported
@elonmusk @SpaceXStarlink @Bell Sucks. Paying for two lousy 5/.72 DSL feeds for family of 5 and have been promised fibre for over 4 years! Elon I signed up for beta last year, nothing.. paid two weeks ago for deposit on DISHY! Please make it happen fast!
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Shaunna Haas-Jack
(@satiateme) reported
@Bell I've had the worst possible experience trying to BECOME a Bell customer. 10 days so far in this process...no one from Bell will call me back. I've called you 5 times. Don't understand why it's so difficult to give you business?
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Oliver Reyes
(@FromKrypton) reported
@Bell_Support I’m in the candiac area without internet. I need an update! My wife works from home and requires internet connection. We need our service or a backup in the meantime.
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Benoit Jaret
(@BenJaretTeacher) reported
@Bell_Support home school, working from home all of this is impossible. How can this damage can more than 24 hours to fix? Don’t you have a work around? Not to mention not being able to do anything at night during the curfew. Wednesday night 10 pm? Really?
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Wally Layman
(@wallylayman) reported
@Bell any issues with phone service in NL, I can not send or receive calls.
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Marc-André Auclair
(@EAUclaire2010) reported
@Bell_Support 9 hours without internet wow !!! My neibourgh has videotron... everything is working fine. I was with videotron before and definatly going back as soin as the tech come install his stuff. I already called. Bell is bad ! Very bad customer service !!!
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Zach Henri-Nielsen
(@NarqmanJR) reported
@Bell_Support I already asked but guess I'll try again. Why isn't there redundancy in your network? Having one line for thousands of customers is clearly ignorant in times when people are so dependant on internet service. Clearly this problem is avoidable.
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Ella
(@ellaella963) reported
@BobOommen @Bell_Support That is horrible... come on.