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Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Greater Sudbury, Glace Bay, Cambridge, Gatineau, Montréal, Dartmouth, London, Barrie, Toronto, Mississauga, Oakville, Scarborough, Moncton, Dawson Creek, and Calgary.

CityProblem TypeReport Time
Greater Sudbury Phone 10 hours ago
Greater Sudbury Phone 12 hours ago
Glace Bay Internet 12 hours ago
Cambridge Phone 15 hours ago
Gatineau Internet 16 hours ago
Montréal Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • iliffe_peggy
    Peggy Iliffe (@iliffe_peggy) reported

    @jay991ckxs @Bell @BellMediaPR Haha we both got our 2nd vaccines too...and what is wifi..damn we can't even get decent internet

  • Heather_Rourke
    Heather Rourke (@Heather_Rourke) reported

    @Bell customer service is terrible - your tv ads make a joke of it but it's no joke - 30 years as a loyal customer and headed to @Rogers or anyone else who will take less of our $ for better service

  • northernck
    Caroline (@northernck) reported

    Please advise which dept I need to call for a complaint about property damage caused by your fibre optics installation crews @Bell_Support

  • Samjojazz
    Angela (@Samjojazz) reported

    @Bell_Support having issues with email since Thursday, can anyone assist???

  • SynopsisMovie
    MOVIE SYNOPSIS CONTEST (@SynopsisMovie) reported

    @Bell How can we connect with such bad coverage? Between 0-2 bars inside the house downtown Brockville. Everytime we call we spend 1h30 on the line and you don't want to waive the penalty after making me lose tons of business because of your bad coverage in a populated area.

  • rkaur96
    Raveen Kaur (@rkaur96) reported

    @Bell customer service is so bad they will take 20 minutes just to pull up your account even after giving them your account#, modem serial # and everything possible

  • jpetrie_canada
    jp (@jpetrie_canada) reported

    Hey @Bell, why when I inquired about moving my services today, was I told that despite the new location having TEN TIMES worse connection speed, the price was basically the same? Your rep couldn't explain it, and agreed that from a customer perspective it is ridiculous.

  • Samjojazz
    Angela (@Samjojazz) reported

    @Bell_Support bell Aliant email has not worked for at least 2 days( noticed yesterday for 1st time). Please advise!! it’s necessary for my home email to work. Help

  • jifbrodeur
    Jean-Frs Brodeur (@jifbrodeur) reported

    @Bell_Support service is down on the south shore of Montreal for over 10 hours do you have a time for when will the service will be re-established?

  • justin_sens
    Justin (@justin_sens) reported

    Time to cancel my @bell internet now that I have the full two doses of 5G.

  • dash_debi
    Truthprevails (@dash_debi) reported

    @Bell @Bell_Support What’s happening? The time you should be on top helping others you are lagging by miles. Called several times on speed and dropping internet issues but no luck so far. I am on hold for 51 mins for L2 support. It isn’t the Bell I know😡. #WakeUpB4ItsLate.

  • matt_nolan1998
    Matthew Nolan (@matt_nolan1998) reported

    @Bell_Support hi our internet went out on Canada Day and we have talked to 3 different bell reps, replaced our modem and box outside the home. Last tech said the line from our box going down the street is the problem but we weren’t told if someone was going to fix it. Please help

  • NoodleLetters
    Glock go BANG (@NoodleLetters) reported

    I'm ******* done. I'll have a new ISP with @Bell starting Tuesday and will hopfully have stable internet now. Been with @Rogers for about 20 years and have had the WORST experience personally over the past 2 years. Finally happy to find a good offer and move on man

  • Cooky3615
    Cooky (@Cooky3615) reported

    @Bell_Support @Cheryl_AB Your website is down

  • fostersarah
    Sarah Foster (@fostersarah) reported

    @Bell_Support I’m looking to switch back to Bell from Rogers due to Rogers having poor cellular where I am. Can you DM me with any promotions you have ongoing right now?

  • Laura_Niro
    Laura Niro (@Laura_Niro) reported

    @Bell trying to get service installed since June 25th. Used the Valet Service. Have had Cable and Install Techs at our home several times in the last 10 days. Spent hours waiting ... Spoke to over 50+ team members at Bell. No one can get it done. What does it take? @CRTCeng

  • hello_sane
    sané dube (@hello_sane) reported

    I haven’t had internet since Saturday and I’ve been calling @Bell to request a fix and been getting the run around. I have never seen such chaos in my life. Bringing this here because I’m at a loss. Bell- what does it take to get service?

  • bethke
    Shawn Bethke (@bethke) reported from Gatineau, Quebec

    Bell customer service at an all time low and that's saying something for a company that horrible to begin with. @Bell

  • BrittTwitt
    Pereina (@BrittTwitt) reported

    @Bell_Support I’m a longtime bell customer and am having issues today with your services and can’t reach loyalty. I need assistance ASAP as I am worried about losing my landline number due to no fault of own. Please help.

  • Ms_Awesome_UP
    🐾Ms.U-P🐾 (@Ms_Awesome_UP) reported

    @Bell Can someone please tell me how it's feasible for a 68 year old with health problems was instructed to go outside when a Tech came to fix their Fibe TV because she hasn't had her 2nd vaccine? They were told that had to happen or the service call wouldn't happen.

  • mattashio
    Matt (@mattashio) reported

    @bell 10+ calls at 4different numbers, three chats, numerous transfers, one issue, still not fixed. Prolly these toxic cycles inspired the let’s talk moment :) #bell #bellletstalk #bellforworse

  • PatroticCanada
    stand up for Canada (@PatroticCanada) reported

    @Bell_Support hello, I got the new remote, thank you. But my receiver is getting very hot, is that normal? Also, when I watch TV the TV goes black for a second or two every few minutes. It is not a TV issue, it is a receiver issue. The TV doesn't go black with the game console

  • Ms_Awesome_UP
    🐾Ms.U-P🐾 (@Ms_Awesome_UP) reported

    @Bell_Support Sure. They were told by the booking agent yesterday that this would happen. I only found out now. My parents are not people to stir things up and need their service done so of course they obliged the demand.

  • DoyleHockeyDev
    Amey Doyle (@DoyleHockeyDev) reported

    @Bell_Support I am unable to log into my bell app, bell Fibe app, or even any bell website for that matter. #help

  • bethke
    Shawn Bethke (@bethke) reported

    @Bell_Support No thanks I already explained my problem to two of your employees on the phone who were of no help. No more time to devote to this today.

  • rkaur96
    Raveen Kaur (@rkaur96) reported

    @Bell you are horrible ! Worst customer service ever !

  • Kursk1939
    Doug Kenwright (@Kursk1939) reported

    @Bell Will they burn down the joint when they lose tonight?

  • smaryammozafari
    Maryam Mozafarinia (@smaryammozafari) reported

    @Bell_Support @Bell_Support, Bell internet down since 10am, 2nd time this week! poor customer service, baby steps which every internet user already tries before calling & ending up with scheduling a call later for advanced support.

  • Ms_Awesome_UP
    🐾Ms.U-P🐾 (@Ms_Awesome_UP) reported

    @Bell Are all your service techs fully vaxxed? I'm all for safety don't get me wrong especially with the nature of the job BUT not all people are able to just leave their home or have had access to vaccines even though they are willing.

  • Serzylol
    Serzy🚀 (@Serzylol) reported

    @Bell_Support is your rural internet down? getting 600 ping, 16mgb down and 0 up