Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto county, Toronto, Montréal, Halifax, St. John's, Guelph, Mississauga, Brampton, Charlottetown, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Internet | 10 hours ago |
|
Toronto
|
Total Blackout | 13 hours ago |
|
Montréal
|
TV | 14 hours ago |
|
Halifax
|
Internet | 15 hours ago |
|
St. John's
|
Phone | 18 hours ago |
|
Guelph
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Adventures (@adventures_247) reported@Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.
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Kevin Aide (@kdaide) reported@Bell Bell-I attempt to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Calvin Reynolds (@CalJRey) reported@Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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Noa (@ironsightforge) reported@Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"
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CDN_Karma (@cdn_karma) reported@CTVNews Since your pretending your elbows are up? I notice you missed a huge Elbows Down announcement by your parent company @bell Why did you not cover your company outsourcing tons of Jobs from Peterborough Ontario and other small towns to Morrocco? How Bizzare you didn't cover your own companies news about how having Elbows Down and not supporting Canada is Okay again...
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Kevin Aide (@kdaide) reported@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken
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Nathan Kehler (@nathan_P44) reported@Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you
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Adam Pfeffer (@AdamJPfeffer) reported@Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service
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Julian Medd (@JMedd19) reported**** @Rogers and @Bell cancelling my services and never coming back
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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Shane Belter (@ShaneBelter) reported@Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.
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YamiYukiSenpai (@YamiYukiSenpai) reported@Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?
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Guddu Bhaiyya (@shavezsurve23) reported@Bell not just that I'll switch all my services from bell, but I'll make sure I refer this customer service incident to all my friends and family to make sure they switch too.
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.
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Rick1983🇨🇦🪬🌎 (@ricksvelo) reportedIf you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal
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WeTheNorth (@Iamvotingyes) reported@duhan_muni11827 @Raptors @Bell Get that garbage (ai automotive response) outta here
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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Atomic Sh0cKer (@AtomicSh0cker) reported@MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!
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Abraham George (@abrahamgeorge1) reported@Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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Pixel (@dizzylazypixel) reported@Bell_Support can you please fix the equipment issue that’s causing the Internet outage in Mississauga today ASAP? There’s a World Cup final game today at 3pm, and our life is at risk without an internet!
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Bell (@Bell) reported@Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.
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Amit Jaiswal (@AmitJai20) reported@Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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zyla (@callherzyzy) reported@namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh