Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (26%)
• Wi-fi (9%)
• TV (9%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Champlain, Toronto, Sherwood Park, Mississauga, Ottawa, Flin Flon, Halifax, Amaranth, St. Catharines, Selkirk, Fredericton, Toronto county, Orillia, Burnaby, and Scarborough.

City	Problem Type	Report Time
Champlain	Internet	4 hours ago
Toronto	Internet	4 hours ago
Sherwood Park	Phone	6 hours ago
Mississauga	Internet	7 hours ago
Mississauga	Internet	13 hours ago
Toronto	Phone	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HockeyB97 (@HockeyB97) reported 5 minutes ago

  @Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since

• 
  RaeofSunshine☀️ (@Rae8465) reported 12 minutes ago

  @Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF

• 
  Elizabeth J Duncan (@ElizabethDuncan) reported 12 minutes ago

  @cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.

• 
  Infinitus Capital (@InfinitusCap) reported 18 minutes ago

  Here we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?

• 
  Anmol katyal (@anmolkatyal2177) reported 19 minutes ago

  @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell

• 
  Therese (@theresemacdona6) reported 19 minutes ago

  @Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.

• 
  Vijay Sapps (@VJsapps) reported 19 minutes ago

  @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

• 
  Simsss (@simran_jo) reported 20 minutes ago

  @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

• 
  Alexo (@Verove242) reported 22 minutes ago

  @Bell_Support I tried but we still have the same issue why?

• 
  Therese (@theresemacdona6) reported 22 minutes ago

  @Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!

• 
  Cheyne Lothering (@CheyneLothering) reported 23 minutes ago

  @Bell Right, so @Bell keeps telling me to wait 24 to 48 hours and I must phone client care, who DONT HELP ME! CCTS complaint has been lodged. This is UNBELIEVABLE

• 
  Orange Cone (@CanadianPylon) reported 23 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Viola Sewerynek (@viola_s1981) reported 25 minutes ago

  @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.

• 
  Beef 🇨🇦 (@watty_53) reported 26 minutes ago

  @Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE

• 
  Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reported 26 minutes ago

  I don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks

• 
  Baseballcanadiangal (@Frogger2175) reported 26 minutes ago

  @Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell

• 
  Axel (@axelsimonise) reported 30 minutes ago

  @VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started

• 
  jim saul 🇨🇦🌽🐓 (@SflJim) reported 36 minutes ago

  @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 37 minutes ago

  @Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.

• 
  Saim Rashid (@saimrashid) reported 39 minutes ago

  @Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!

• 
  Paul Rose (@musings_paul) reported 42 minutes ago

  @Bell Total outage in Etobicoke central just before game time !! Fix now

• 
  Douglas Mark (@DouglasJMark) reported 42 minutes ago

  Called Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.

• 
  Richard Berry (@rlberryyogi) reported 43 minutes ago

  Pretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.

• 
  Therese (@theresemacdona6) reported 43 minutes ago

  Ok @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡

• 
  Andy Dennis (@bakayaroh) reported 44 minutes ago

  @Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again

• 
  James MacDonald (@jimmymac6685) reported 48 minutes ago

  @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

• 
  Saim Rashid (@saimrashid) reported 50 minutes ago

  @Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?

• 
  mitchell (@mitchel60931542) reported 56 minutes ago

  @TorontoKOI @Bell I wonder what went wrong. **** org

• 
  Tony Reale (@toreal72) reported 58 minutes ago

  @bell service is that worst and they’re technicians are even worse

• 
  Shane Belter (@ShaneBelter) reported 60 minutes ago

  @Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.