Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Uxbridge, Lakefield, Montréal, Halifax, Ridgetown, Toronto, Ottawa, Arnprior, North York, Port Hope, Bolton, Wasaga Beach, Owen Sound, Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@Lisa_said_it) reported
@Bell + @Bell_Support never ceases to disappoint with their hidden fees and undisclosed tax amounts and charges on an "upgrade" deal. Shameful.
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Jesse Driftwood
(@jessedriftwood1) reported
@nath_robz @Bell I always make a point with people on the phone (and in DMs) to tell them my frustration is not with them as individuals, they’re just doing their jobs. But if the call centres can’t help me, the technicians in person can’t help me, and that photo above is a very real photo I took
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Melissa A
(@maldham) reported
@Bell Just recommend I wire in my devices and disconnect devices to address the intermittent slow speeds during the work day....mmmm do laptops even come with Ethernet ports anymore? #timetoswitch
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Stevie Lu
(@yellowfell0w) reported
@TorontoFC @Bell What a fail. I watched the beginning of the video and said to myself, "Huh? That's not Pearson!?"
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EMBE
(@EMBE_VIDEO) reported
@jessedriftwood1 @Bell I ordered it here in Europe. Still Beta with "only" 100-150 MBit/s. Will be upgraded to offer much better performance. Check on their website. Seems to be a good solution.
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✨kasha | free OnlyFans; 18k fans
(@KashaLioness) reported
@bell if only you didn't have a monopoly on the entire country. not a single one of your customers would use you if there was another viable option in Canada. I think I'd rather not have internet then deal with your embarrassing website and customer service.
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Adrian Romyn
(@AR_Logik) reported
@Bell_Support anyone else experiencing internet connection issues? Very poor connection and at times non existent...
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DylV
(@hans4798) reported
@ZachTheRed3 @TorontoFC @Bell I'm hoping for that too but I have a bad feeling the money is going to Dom Dwyer since he's training with TFC incognito.
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Renee👑
(@tharealree) reported
The @Bell_Support representative that just called me either really hates their job or must be having a bad day cause the way how they sounded so dead on the phone just now just speed reading/talking through their covid screening script I could barely understand them 😕
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Michael Tooley
(@anchorshipwreck) reported
@jessedriftwood1 @Bell That sucks. A friend talked me into google mesh and it was a game-changer. Doesn't help if your isp is garbage though.
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jen *personal not client
(@littlejoelle) reported
@Bell how do you sleep at night when you keep ripping us off? you offered a credit for an additional channel and explicitly said it won’t expire and suddenly we’re getting billed for it? stop shoving Crave down our throats—don’t offer it as freebie then bill us for it.
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Jesse Driftwood
(@jessedriftwood1) reported
@nath_robz @Bell than where else do I go but Twitter? This issue has existed for years and I’ve been actively trying to solve it for 6 months with several people coming to the house and raising their hands to say “idk what to tell you, it sucks but there’s nothing I can do”
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Banaai
(@AlbanImami) reported
@jessedriftwood1 @Bell I pay 23€ per month for a TV cable and Internet up to 100MB/s and would be pretty mad if this happens, but SUPER MAD if I paid 135$ only for Internet and still have issues!
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Jesse Driftwood
(@jessedriftwood1) reported
Someone from @Bell just called me. Except they weren't calling to help, they just called to ask me for money. And then they said "oops our bad you already paid us". Am I at the centre of a corporate practical joke right now?!
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Bryan Valderrama
(@bvalderrama) reported
@jessedriftwood1 @Bell_Support Been there done that, I’ve had 6 technicians at my house and can’t fix the problem. Like you, they’ve said that the box where the internet comes from is old and possibly damaged but Bell won’t do anything about it.
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Joseph V.
(@AManCalledH) reported
@sw0rdfish @TorontoFC @Bell well athletes are not essential workers so they could stay home until all essential workers are vaccinated. People have to go to work so we can eat, have hydro, pharmacies, etc. We do not need privileged athletes getting vaccinated first, it is terrible injustice.
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Nathan
(@nath_robz) reported
@jessedriftwood1 @Bell Also calling Customer Service advisors useless is kind of mean, they’re just trying to do their job and the majority of the time, sending an engineer is their job and they cannot control the rest
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Flaprick
(@phorne96) reported
@jessedriftwood1 @Bell I call this “bureaucratic incompetence.” Where an org has gotten so large, and responsibility so diffused, if something happens outside the normal operations of the org literally no one in the org has the capacity to fix it.
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Dwn Brwn
(@dwnebrwn) reported
The retention person I just spoke to @Bell just said she knows they’re expensive, but I’m paying for the customer service experience just before she said “guess I can’t help you and we’re done here?”... great service. Off to @Fidomobile I go!
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Martin Angelo Photography
(@martinangelopho) reported
@jessedriftwood1 @Bell I pay the Danish equivalent to 130 every 3 months and that’s for a 1000/1000 connection. The price was so low that I just had to, I never do anything more task heavy than backing up my photographs. I feel sad that internet isn’t prioritized more by government in your area
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Malik Antonio Jackson-Brown
(@Malik_JBrown) reported
@Bell_Support what’s going on with my network connection why is everything shutdown, i need answers ?!
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Cameron A
(@Cameron_1179) reported
@jessedriftwood1 @Bell_Support @bvalderrama Its all damage control, they seemingly just dont care either way.
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Banaai
(@AlbanImami) reported
@jessedriftwood1 @Bell Damn would be mad af!!!
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Dwn Brwn
(@dwnebrwn) reported
The retention person I just spoke to @Bell just said she knows the services are expensive but I’m paying for the service... going to be honest have only received bare minimum service from bell. Off to @Fidomobile I go!
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Matthew Potter
(@AskMP) reported
@Rogers cell network has been so bad at my new place, I'm needing to enable WiFi calling so @Bell can pick up the slack. Let's hope I don't get more dropped calls. #noservice
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jen *personal not client
(@littlejoelle) reported
@bell what do you mean taxes are going up on my bill? the taxes shouldn’t go up without additional charges. and all your CSR on the phone is doing is hammering me to upgrade and add a home phone fix your scripts
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John
(@JohnStrikwerda) reported
@TorontoFC @Bell **** you COVID. Robbed of greeting him at the airport.
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Yaglo Patel
(@thefunnysopher) reported
One of the many reason why I like @Bell. They actually ask you to choose music genre to play accordingly while you waiting to talk to customer representative. Great marketing move. #ok #bye #thefunnysopher
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Jesse Driftwood
(@jessedriftwood1) reported
@Bell_Support @bvalderrama Why are you responding to tweets but not the actual DM's you're asking for? Hey Bryan don't bother DMing them, they just like tweet these to people with issues and pretend they help their customers.
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Jesse Driftwood
(@jessedriftwood1) reported
@anchorshipwreck Oh I’ve been paying for Bells pods for two years. They’ve never worked. I have to disconnect and reconnect my wifi if I move from one room of the house to another. I also found out this week from @bell that two of them are faulty apparently.