Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (9%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Fredericton, Winnipeg, Ottawa, Brantford, Halifax, St. Catharines, Woodstock, Sydney, Richmond Hill, Vaughan, Surrey, Cambridge, Nepean, and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 10 hours ago |
|
Fredericton
|
Internet | 14 hours ago |
|
Toronto
|
Wi-fi | 1 day ago |
|
Winnipeg
|
1 day ago | |
|
Toronto
|
Phone | 1 day ago |
|
Ottawa
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported@Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.
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🇨🇦Canada United (@Charles65350398) reported@Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway
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Toronto Guy (@doubledouble416) reported@Bell_Support Hello... How do I get a hold of sales/customer service by email? Got sent a quote (talked to them over the phone) but it's an incomplete quote
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Robert Watson (@RobertW96576248) reported@JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.
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Princess of Whales (@Debdicker) reported@Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur
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Vanessa 🇨🇦🏊🏻♀️🚴🏃♀️ (@VanMeik211) reported@Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!
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hockey 272222 (@ravenssfan22) reported@Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.
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Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
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Howllr 🇨🇦🍁 (@howllr) reported@DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.
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andy h (@arodburden) reported@Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..
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RTLVocalCoach (@RTLVCoach) reportedI still have no service and got no help from @Bell i will not be paying for service I never received!
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Pino Pasqua (@PinoPasqua1) reported@SensCentral @Senators @Bell You should have grilled him on your podcast why did he cave in to Brady so fast and never gotten a solid player in return!? I would have traded him to any team that gives our team full value in return! They took advantage of an amateur GM and pres of hockey ops w no nhl pedigree
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Truenorth (@studentforall) reported@Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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Yoshi 🇨🇦 (@yoshiboost) reported@TSN_Sports @Bell Literally the worst phone company on the planet. But go ahead.
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dodge journey Crossroad (@RobertRabi7) reported@Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@Reil76 @infamousadam13 @Bell This was back when I worked for a few banks, I was still early in my career and I wasn't breaking into the industry yet so I was doing random jobs learning how each company ran their internal systems and memory mapped all that ****
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Joey Mack (@Jmackwins) reportedDear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?
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kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
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Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
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lil Shan (@clynshan) reported@ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching
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Mags (@Mags00021130) reported@Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?
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306 Shane (@NoSacredBeliefs) reportedAs a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).
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Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
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Nobodys Son (@SeeMeInHindsite) reported@Bell Btw @Bell I was quoted $600 in person if this isn't resolved in a manner I find appropriate I will never do business with your company again and I'll be expecting a full refund on my new phone when I return it. Thieves and liars
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Harbourfront Technologies (@harbourtechx) reported@77ai22 @Bell_Support Good to know, so the problem is not on my end.
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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RW (she/her) (@rc_woods) reported@Bell_Support your customer service is abysmal. I spoke to robots, was transferred to multiple different departments, spent a LONG time on hold, then got disconnected TWICE, and still haven’t solved the problem. It’s been an hour. Why is your service dept outsourced like this??