Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (26%)
- Wi-fi (8%)
- E-mail (6%)
- TV (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Montréal, Toronto, York, Edmonton, Abbotsford, London, Calgary, Vancouver, Halifax, Ajax, Mississauga, Markham, Winnipeg, and Arnprior.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 2 hours ago |
|
Montréal
|
Internet | 16 hours ago |
|
Toronto
|
Internet | 17 hours ago |
|
York
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Mylen Dunbar (@mylendunbar) reported@Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏
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Shirly Caibaiosai (@shirlycaib) reportedAs a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡
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🇨🇦Wayne🇨🇦 (@Reil76) reported@MgtmMoisan @broddy83 @Bell Yup. And then they hang up.
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Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported@Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”
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AlexTri (@AlexTri333) reported@Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?
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Mike (@maplelake13) reported@Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.
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NS (@kojam2022) reportedNorth York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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Yoshi 🇨🇦 (@yoshiboost) reported@TSN_Sports @Bell Literally the worst phone company on the planet. But go ahead.
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theo (@bigpinuslinus) reported@Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens
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Harbourfront Technologies (@harbourtechx) reported@Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?
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andy h (@arodburden) reported@Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers
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Terry (@TerryVoice22) reported@Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !
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Mike E (@MikeDigitalink) reported@Bell_Support I just signed up for Bell Mobility and went to the Number Transfer webpage but it's not recognizing my Bell temp number. And when I called support they said they were having tech issues and were unable to talk further
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NS (@kojam2022) reported@Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡
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Claudette Gabbs (@ClaudetteGabbs) reported@Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.
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Princess of Whales (@Debdicker) reported@Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian
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🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Everytime I’ve asked they hang up.
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ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported@K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦
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Howllr 🇨🇦🍁 (@howllr) reported@DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.
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darlene macklem 🇨🇦 (@MacklemDarlene) reported@Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬
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Leslie Ball 🐶 (@LeslieBall29) reported@finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.
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scot stevens (@scot1Tguy) reported@bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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Cassidy Vermeeren (@CassidyV6) reported@Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.
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Andre (@AndreInUk) reported@Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?
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C4KE (@CallMeC4KE) reported@Bell Why are telecommunications down in the Ottawa Valley right now?!
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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Northern Girl 🇨🇦 (@MarZimmAnn) reported@Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal