Bell Canada service status: outage reports and connection issues
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (22%)
- TV (13%)
- Wi-fi (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Fredericton, Oro-Medonte, Montréal, Yarmouth, United Counties of Leeds and Grenville, Toronto, Laval, Simcoe, Centre Wellington, Middleton, Wolfville, Adjala-Tosorontio, Cambridge, Mississauga, and Milton.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 hours ago |
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Phone | 6 hours ago |
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Phone | 8 hours ago |
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Internet | 8 hours ago |
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Phone | 8 hours ago |
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TV | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail
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P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported@Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387
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Joan Reed (@JoanRee71984820) reported@RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing
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Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported@CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*
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Chad Dylan Cooper 🇹🇷 (@fudifudibambam) reported@Bell_Support Its been a say no internet at Withrow Ave. Is it part of the issue you're trying to fix?
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Leo (@Leo71106092) reported@its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.
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Justin S (@thej_schro) reported@POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.
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ISIKO ISAAC (@isaac_isiko) reported@Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.
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Fur momma 🍁 (@d_brier) reported@Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers
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Cryptofanatic420 (@Liam14903953) reported@Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.
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Oluwapelumi (@MPDansu) reported@Shelby2628 @Highteaspeaks @Bell They just called me randomly late last year. First thought it was a scam call, later discovered it was Fido My wife who is a current customer called to change to my plan but they said it's just for customers that left
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Brannagh x (@BrannaghX) reportedin the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care
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Anu Bhalla (@anu_bhalla07) reported@Bell_Support @Bell You absolutely embarrass your corporate brand every time someone reaches out for customer technical support. Incompetence and never customer centric. Embarrassing
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The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported@bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****
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Freeze (@handa_suhas) reported@Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell
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Scott Tod (@ChiefTod) reported@Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.
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Funkins Designs (@FunkinsDesigns) reportedHey @Bell / @Bell_Support, is there a problem in the Woodstock, Ontario area with FibeTV? My folks seem to be having issues and no amount of restarts of the home Hub or Receivers seem to make a difference. Unable To Load The Guide (1014).
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MiracleofMilk (@MiracleofMilk) reported@Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced
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Nisi Morgan (@nisimorgan) reported@Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod
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Ted Tester (@PoliticsCan1999) reported@TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli
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7even® (@iam_7even) reported@Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.
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Abin (@abindaspk) reported@Bell we have been having Internet issues for several hours now, talked to two different executives and did not get the help needed.
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Kyng (@KebabsRLyf) reported@Highteaspeaks @Bell I moved from bell after 20 years to Freedom. $43 after tax forever price guaranteed none of that bs bell spews wait until a special event like Canada Day or something and get an offer I have 70gb - Canada Us and Mexico. And in US my service was faster than when I was with Bell
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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Ron Shaw (@ETRdotTVRon) reportedAfter Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.
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Trevor Cox (@Trevordovsky) reported. @Bell your customer service sucks I actually had a service rep hang up on me today. 3 times I have tried to have an issue resolved, and you all keep passing it on to another representative. You owe me money. I want my money.
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Thomas Halkett (@thomas_halkett) reportedDown with @Bell I hope they go broke asap
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Jordy Gold (@JordyGold) reported@Bell @Bell_Support I'm furious. You ripped us off for yrs. Service much slower than promised. Internet stopped working. Netflix stopped working. TV stopped working. Competition offered us a massive permanent discount. Bell's response: save $15/month & hung up on me. What a joke
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Cluesy (@KelseyB18384983) reported@Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?