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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 23% Phone (23%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: London, Chatham, Toronto, Ottawa, Montréal, Mississauga, Haldimand County, Miramichi, Oakville, Greater Sudbury, Halifax, Grand Falls, Brampton, Scarborough, and Glace Bay.

CityProblem TypeReport Time
London Total Blackout 1 hour ago
Chatham Phone 4 hours ago
Toronto Internet 8 hours ago
Ottawa E-mail 19 hours ago
Toronto Internet 21 hours ago
Montréal Internet 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • NegativeNedDN
    N (@NegativeNedDN) reported

    @CTVNews try to get a job with @bell, so they can outsource your job overseas. meetings will take 1 hour instead of 20 minutes due to language barrier, and when systems go offline you can spend more time on the phone than resolving the issue. also, they get paid less with less benefits as they are contractors.

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • lemonwannabe
    Denise Quinn (@lemonwannabe) reported

    Unsurprising sub standard service from @Bell to migrate a business landline to a cell , now going to be 6 days without a working phone

  • ch_morson
    Chump_Canuck (@ch_morson) reported

    @ryangerritsen @Bell we learned this in grade 9, as a very basic concept. Large box companies equal zero competition. Always support local. Unfortunately local lost.

  • csmyth41
    Colin (@csmyth41) reported

    @Bell Hey Bell, just wanted to let you know I finally ended my painful relationship with your awful company. Internet, TV, Phone, 9 mobile phone lines, business internet now all cancelled. Worst customer service of any company I have had the displeasure of dealing with.

  • CCFCISTA
    Chelseaista (@CCFCISTA) reported

    @LegalishCA @BellMediaPR Time to cancel @Bell

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !

  • MikeMacD
    Mike MacDonald (@MikeMacD) reported

    Hey @Bell why does your internet suck so bad lately?

  • linkies4life
    Linkies4life (@linkies4life) reported

    @stunlokked @Bell Wait for a scamming (you know the demographic) door to door salesman. He will tell you about a new customer promo. You tell him you already have service. He tells you to pretend you're moving out of the country and close the acct. Sign up with another member of the house.

  • Oladipoaojo
    Oladipo (@Oladipoaojo) reported

    Really disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • OremusRosarium
    Ora Pro Nobis (@OremusRosarium) reported

    @RogersHelps I did hence why I'm reaching out via social media Why am I being forced to pay a penalty for service that didn't work. I had to go back to @Bell Make it right

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • brianvi03340131
    THE SHADOW KNOWS (@brianvi03340131) reported

    @Bell_Support This has been going on since the first five minutes of the world series championship game! Watched it on my iPad oh joy ! How come French customers get Canadian support and English try to understand foreigners?

  • ElliottArcand64
    Elliott Arcand (@ElliottArcand64) reported

    Cmon @Bell fix your ****!

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.

  • KeithPlant4
    Governmeharder👎 (@KeithPlant4) reported

    @ryangerritsen @Bell People need to cancel tv..why would they drop price if you continue to pay it?...nexttime they raise it im cancelling cable...I mean I stream 90% of everything anyways and I don't pay for anything

  • MikeMacHitchman
    Michael G. Hitchman (@MikeMacHitchman) reported

    So, staring at what I have, it is very much a networking purview, whereas, my math doesn't add things up in one place to compute and in a query, whereas with the @Rogers and @Bell network, these times are going to add up at exactly, causing a determinant to exist as a light...

  • kezeike
    kene E (@kezeike) reported

    @Raptors @Bell He is in the 905 wasting his talent when we need someone to help with rebounds

  • Frisky_Risky
    Follow your Bliss (@Frisky_Risky) reported

    @Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?

  • Ouzomen11
    Rob Pattullo 🇨🇦 (@Ouzomen11) reported

    @stcrawford2 @Bell Yeah, further entrenching Bell is what we need to do. They don't have quite enough of a stranglehold on the market. You didn't invite Rogers so they could just sit down and split up the map?

  • HeidiRich72
    Heidi (@HeidiRich72) reported

    Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

  • JGH583
    Jeff (@JGH583) reported

    Just watched sports center on @TSN_Sports for the first time in a while. Absolutely terrible. Masters highlights didn’t show a single shot by @McIlroyRory who is leading and had the round of a lifetime. Glad I’m not paying for @Bell anymore

  • JunG54828825
    Toronto (@JunG54828825) reported

    @Bell Who do I need to talk to other than Bell's technical support?

  • Alyxxandraa
    A.MoorePhotography (@Alyxxandraa) reported

    @HydroOne @Bell @Bell_Support Effingham street in St. Catharines … can’t get internet for days? Time to switch because your service sucks out here…

  • PaulDix96131659
    Paul D (@PaulDix96131659) reported

    @ryangerritsen @Bell I use Teksavvy , it is the cheapest one out there and very reliable. I have had Teksavvy for 8 years, no problems

  • PrueBrattyChild
    "Bratty Child" proudly unapologetic.🇺🇦🇮🇷 (@PrueBrattyChild) reported

    @ryangerritsen @Bell Things got even worse when the Fed's allowed the merger of Shaw and Rogers. Higher prices, less quality and service.

  • snappyd88
    snappy (@snappyd88) reported

    @Bell wondering when my refund is going to be processed for a postpaid service cancelled in October 2025? General protocols online say that it should be processed in 3 months but we are in Mar26 and no cheexk received yet

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

  • heyitszenn_
    zen (@heyitszenn_) reported

    Fortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before