Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Toronto county, Fredericton, Amherst, Belleville, Regina, Cambridge, Calgary, London, Winnipeg, Burlington, Oakville, Ottawa, Brantford, and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 9 hours ago |
|
Toronto
|
Internet | 17 hours ago |
|
Toronto county
|
Phone | 21 hours ago |
|
Fredericton
|
Phone | 23 hours ago |
|
Amherst
|
Internet | 1 day ago |
|
Belleville
|
1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Berry (@whodat54321d) reported@Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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Sally (@sadforcanadians) reported@Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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theo (@bigpinuslinus) reported@Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens
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marnie t. vollmann (@mrtolbon) reported@Bell sucks! Agent that’s helping to fix my modem ends the call and doesn’t call back, they sent a defective modem and want me to pick up a new one! store doesn’t have it available, new one ships in 1 or 2 days, no options to get a tech to come, no internet to work… A joke.
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Jon Stone (@Stoney_13) reported@harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.
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Laura A (@Cat4714) reported@Martyupnorth My cell phone company did the same. "To increase service bla bla bla". Currently looking for a new provider. @Bell
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Krista Jensen 🇨🇦 (@shortstuffpb) reported@Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.
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The_aRgh (@The_Arghhhh) reported@Bell worst app on the face of the ****** earth. Where is my bill? Can’t find the download pdf anywhere.
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Papasmerf (@papasmerf68) reported@Bell Na you guys are a waste of time since you can even look and fix all the problems in the tickets.
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Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
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🇨🇦Canada United (@Charles65350398) reported@Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway
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Truenorth (@studentforall) reported@Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.
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4N-K1T [3TC] (@ankyc14) reportedhello folks, @Bell_Support - i got a gift card (prepaid visa) last year when i signed up for the internet service - however, i was unable to redeem it and i only realized recently that i didn't reach out to you guys - please let me know what can be done about this, thank you!! :)
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🇺🇦 Fil M 🤖♥️🇨🇦🇲🇽🇮🇹 (@jolie_oiseau77) reported@Reil76 @Bell Are you still on a copper line or have you switched to fibre? If you're still on the copper line they could be ignoring your issue to force the switch to fibre!
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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Lois Roper (@LoisKRoper) reportedIt is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers
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Mylen Dunbar (@mylendunbar) reported@Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏
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Cristina Gallo (@galloconsultant) reported@Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?
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🇨🇦Wayne🇨🇦 (@Reil76) reportedHey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!
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420420 (@four421twenty) reported@DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.
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A 19 Year Old On Twit (@YearOldOnTwit) reported@zeketrontay @Bell @mmabrey1 I find Bell is better but the lack of any competition in this industry and it all being controlled by two monopolies is honestly a massive issue in this country.
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CD₂ (@MuskokaCD) reported@Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍
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Kesiya John (@JohnKesiya) reportedBell wasted our time with poor communication and unprepared technicians. We cancelled because they failed to deliver. Customers deserve better. #Bell #CustomerService @BellSTC @bellcanada @Bell
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Papasmerf (@papasmerf68) reported@Bell everyone don’t bother calling bells 800 number for any kind of technical help unless you have great service and here in Canada we don’t have that. But if you do be ready to lose some brain cells cause they just don’t understand what we are talking about.
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Kelly (@finnandbeau) reported@LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!
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Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
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Terry (@TerryVoice22) reported@Bell_Support A technician came and solved the problem. Your overseas tech departments are useless! Bring these jobs back to Canada !
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🇨🇦Wayne🇨🇦 (@Reil76) reported@RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!