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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 48% Internet (48%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ottawa, Haldimand County, Miramichi, Montréal, London, Oakville, Greater Sudbury, Mississauga, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Glace Bay, and Cambridge.

CityProblem TypeReport Time
Ottawa E-mail 1 hour ago
Haldimand County E-mail 2 hours ago
Miramichi Internet 23 hours ago
Montréal Phone 2 days ago
London Internet 2 days ago
Oakville Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • TheHonest_PM
    TheHonestPolitician (@TheHonest_PM) reported

    @ryangerritsen @Bell Cancelled them recently. Roger’s came to the door and threw down some offers. I moved the internet plus 4 cell phones. I save 100 a month. Bell kept raising my cell phones. I called them about it multiple times. See you later @bell

  • Ciliskatron
    Ciliskatron (@Ciliskatron) reported

    @northyorkcondo @ryangerritsen @Bell I've been in my unit for 11 yrs now. They've increased the rent every year. While I understand I'm paying under market value currently. They also haven't done a thing other than fixed a clogged section of drainage plumbing and replaced a shower head and broken diverter

  • AminSheivari
    Amin Sheivari (@AminSheivari) reported

    Who is overseeing @Bell_Support @Bell service. I keep loosing service several times a year which is due to shortage of number of terminals over the pole in the neighbourhood and every time a new customer signs up technician remove previous customer and connects a new one

  • StuCaz861391
    Stu Caz (@StuCaz861391) reported

    @Bell Our Giga Hub 3000 shows a red Internet light since Friday night. We replaced the modem as instructed and service is still down. Only our house is affected. This outage is unacceptable — please document it and apply a credit for the lost weekend.

  • BENDELLX1
    BENDELLX (@BENDELLX1) reported

    @Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell

  • TammyBu65502331
    Tammy Lynn (@TammyBu65502331) reported

    @dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks

  • Danger7048
    Doug Anger (@Danger7048) reported

    @ryangerritsen @Bell I went to @Starlink about 5 years ago,never looked back.When I'm on the go,it goes with me and is reliable.There are different plans now.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • JunG54828825
    Toronto (@JunG54828825) reported

    @Bell Bell's technical support is giving me a run-around every time I need help with my TV box. I have so many problems for the last almost 3 months. They tell me this and that, etc.... My last call with them wasn't even in the record and nobody with Bell knows what my problem is.

  • linkies4life
    Linkies4life (@linkies4life) reported

    @stunlokked @Bell Wait for a scamming (you know the demographic) door to door salesman. He will tell you about a new customer promo. You tell him you already have service. He tells you to pretend you're moving out of the country and close the acct. Sign up with another member of the house.

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • jumpingleaves1
    jumpingoverleaves (@jumpingleaves1) reported

    @ryangerritsen @Bell You can't get a human to respond when you call FIDO for ANY issue. The AI is actually stupid and can never resolve anything. After you've tried over and over, it tells you that you can schedule a call with a human. The first date and time available is at min. 3 days later.

  • em6380
    eric Martin (@em6380) reported

    any one else have issue with @Bell Canada, try to contact senor manager who hides behind there trained seals .. Had a service tec LIE about a problem which would result in me digging up my driveway No accountability from Bell Canada

  • MikeMacHitchman
    Michael G. Hitchman (@MikeMacHitchman) reported

    So, staring at what I have, it is very much a networking purview, whereas, my math doesn't add things up in one place to compute and in a query, whereas with the @Rogers and @Bell network, these times are going to add up at exactly, causing a determinant to exist as a light...

  • Lak3
    R L (@Lak3) reported

    @AminSheivari @Bell_Support @Bell They use to use Canadian call centers and then they laid everyone off and outsourced their customer service to the Philippines. We cancelled bell because of how terrible their service is.

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

  • DownHooligan
    DownHooligan (@DownHooligan) reported

    @ryangerritsen @Bell Been a loyalty customer for over ten years and I just call and they bump it back down. Took $30 off last time I called.

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell you charge for your crappy service without ensuring my Internet

  • Shawn_Anderson
    Shawn_Anderson (@Shawn_Anderson) reported

    Anyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…

  • JunG54828825
    Toronto (@JunG54828825) reported

    @Bell Who do I need to talk to other than Bell's technical support?

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported

    @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

  • northyorkcondo
    Catharine 🇨🇦 (@northyorkcondo) reported

    @Ciliskatron @ryangerritsen @Bell if they win, we have to backpay. if they do not win, they are suppose to pay back to us, the difference. Nobody knows that, and the landlord never does, without written request. Most people let it slide without knowing.

  • heyitszenn_
    zen (@heyitszenn_) reported

    Fortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before

  • Bell_Support
    Bell Support (@Bell_Support) reported

    @Jaspreet_D Please send us a Direct Message, by following our account @Bell_Support, and we'll try and help.

  • redbull_ryan
    Nagzilla (@redbull_ryan) reported

    @PremierScottMoe @Bell canada is a garbage quebec company that nobody but the east uses... why ******** does Saskatchewan need a Bell AI infrastructure building?!?! For what already??? Who is this benefiting @PremierScottMoe ? Other than yourself and your corrupt friends? What's the jobs for?

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • ryangerritsen
    Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported

    @rationalposts @Bell Yes, anyone else besides customer retention is basically useless

  • JessicaMaruncic
    Jessica (@JessicaMaruncic) reported

    @Bell unbelievably horrible service today. We have all of our business internet and phone through you and none of it is working and I am being told too bad. Business can’t run too bad, customers get an out of order phone message too bad! #worstcustomerservice

  • carrera_77
    Jason Sordi (@carrera_77) reported

    @Bell I’m a Fibe customer. I have the Fibe TV app on my smart TVs. don’t use my cable box. I called in to have it removed & was told that by removing the box my fee will go up. service stays same just getting rid of equipment that’s not reqd. I don’t understand the logic.