Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 12/05/2025 02:50

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (18%)

    Phone (18%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Les Cèdres, Toronto, Kitchener, Fredericton, Terrebonne, Edmonton, Glen Williams, Simcoe, Montréal, Vaudreuil-Dorion, Ottawa, Middleton, Smiths Falls, Paradise and Castle Gardens.

Loading map, please wait...
City Problem Type Report Time
CanadaLes Cèdres Internet
CanadaToronto Internet
CanadaKitchener TV
CanadaFredericton Wi-fi
CanadaTerrebonne Internet
CanadaEdmonton Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • __NoSwagg Kitt (@__NoSwagg) reported

    @Bell_Support is there an internet outage for postal code M4B

  • caitlingorman21 Caitlin Gorman (@caitlingorman21) reported

    Hey @Bell what the hell is up with your customer service department today?!!! 7 different times speaking to people who don't know what the hell their doing, to get service turned back on when the bill was paid!! 22 minutes on hold and growing! 😡🤬

  • haab84 hassan abdelwahab (@haab84) reported

    @Bell_Support I was expecting at least to get a fair service. While selling me your service you guys were great. After sale service is very poor and my issue is not solved. This is unfortunate and unprofessional

  • Kxgeki GEKI (@Kxgeki) reported

    @Bell_Support is there an outage in Toronto M6K I’m just trying to play League and vibe on discord but can’t… ping jumps to 100+ from 30… and Internet just cuts out randomly… yes I’ve restarted my router all the lights are blue (good) and no red lights :/

  • EKBG_26 Emma G. (@EKBG_26) reported

    @Bell finally cancelling my ****** service with you. Sponsoring animal cruelty at the stampede, last straw.

  • KendieProf ProfKendie (@KendieProf) reported

    @Bell_Aliant @Bell Why do you only authorize 4/10 stations associated with Global? I'd like to watch Showcase and [AS] on my mobile device. They are part of my channel pack but you block mobile app access? Getting to the point where I'm ditching your service for StackTV

  • danstryy danstry (@danstryy) reported

    @KingCreates @Bell having problems with my internet

  • omairly Omair K. (@omairly) reported

    @Bell_Support is there any outage in Toronto M6R area? I have no internet, I cant do my job without it. All Tech support asked me to do was to make sure my cables were plugged in and told me to power cycle for 30 minutes. i cant wait xxx days for a replacement modem...

  • JustinJsmilburn Justin (@JustinJsmilburn) reported

    @Bell_Support Hopefully will be resolved later this week. As of now still no service. Expecting tech’s Thursday morning.

  • Deepak713Deepak Deepak bhandari (@Deepak713Deepak) reported

    @Bell_Support Hi there, I am not using my phone number since march 2021 and i want to pay off the rest of the device balance and want to discontinue the services. Because I’m stuck in India and I’m paying $150 per month for no reason Kindly help me out. Thanks.

  • michaelcozens (((Michael '@jack & @biz love Nazi $' Cozens))) (@michaelcozens) reported

    @Bell @AurelieRivard Let's talk more about your monopolistic practices, sky - high prices, and terrible service.

  • northernck Caroline (@northernck) reported

    @davidhindsmith @Bell_Support @TekSavvyBuzz I’ve been thinking of switching over. I negotiate pricing with Bell on all our services - 2-3 months later, pricing starts to rise. Never had this issue with Cogeco. It’s time to do some shopping

  • yantifnn Yanti (@yantifnn) reported

    @FaneFN @Bell i need to switch to bell so bad

  • BarfSimpson6 b a r f. (@BarfSimpson6) reported

    Ayo @bell if my wifi is still **** in 5 min I’m calling Rogers

  • mapetersen Andy Petersen (@mapetersen) reported

    @Bell_Support In the past THREE hours I have talked/chatted with TWELVE @Bell representatives to get an answer to the snafu in my billing. Still no answer. Each said "I wish I could help", each thanked me for my patience. (No. 10 assured me she'd be the last person I spoke to.)

  • EKBG_26 Emma G. (@EKBG_26) reported

    @Bell your service is pretty bad but now that you are sponsoring animal abuse I am definitely cancelling.

  • Deepak713Deepak Deepak bhandari (@Deepak713Deepak) reported

    @Bell hi there, I am not using my phone number since march 2021 and i want to oay off the rest of the device balance and want to discontinue the services. Because I’m stuck in India and I’m paying $150 per month fir no reason Kindly help me out. Thanks.

  • WolfAndWyrm Casey Wagner (@WolfAndWyrm) reported

    Hi @Bell_Support :) At our location it says that the highest speed package is 25 mbps. But after we got it, the second and third months it ran at 200 mbps. (That was awesome, btw) But then it went back down to 25. 🥲 Did we just have access to the whole community speed then?

  • curtoneil curtoneil (@curtoneil) reported

    @Bell_Support hello. Chatted in last night with tech support due to no service. They transferred me to Tier 2 where no one picked up after quite some time. Hoping to get this issue solved without starting square one.

  • networkdawg Paul Smith (@networkdawg) reported

    @Bell_Support how come I can not view my home phone service in mybell portal? It was installed on the 15th, and still nothing. I need caller ID back on this line as the unknown caller is annoying.

  • FMFan9 FMFan (@FMFan9) reported

    @Bell_Support Worst customer service ever. call your support line, none of them know what a mac address is. we have replaced our digital box 4 times now & now a possible 5 times like what more do we have to do to get a working box, cant get execs to call us back what **** service

  • steviepenno Stevie penno (@steviepenno) reported

    @Bell your service seriously has been crap for a few months wth is going on

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Bell hey, what plans do you have for a customer looking to port out of @ShawInfo?

  • MilanettiJosie Josie Milanetti (@MilanettiJosie) reported

    @Bell why would it take up to 48 hours to have someone come out to check out what the problem is with your phone line or to make an appt? Really? 48 hours to have someone call me to make an appt? Incredible.

  • jotty111 Jotty (@jotty111) reported

    @Bell @Bell_Support I called bell Canada 3 times today, each time it was someone based off in Philippines ! Need someone who understands the issues I am having with internet local !

  • nealer23 David Neale (@nealer23) reported

    @Bell Hi, need some help. Two chats, a booked appointment with no callback and now three calls tonight that were dropped on the transfer re an epp account. Phone number 416 305 6866. David Neale

  • corbett_tara Tara Corbett (@corbett_tara) reported

    @Bell How can it take 9 months for someone from Bell to trim a tree in wires at my house. After numerous calls told this morning that they won’t trim it until it affects my services. Great customer service there. Glad we don’t get much wind 🤔

  • BiggshowKF BiggshowKF (@BiggshowKF) reported

    Having to us @Bell internet to use my @Rogers phone.. That's how bad @Rogers data is. I'm using thier competitions services to use my phone.. again!

  • JaniceMcNorgan Janice (@JaniceMcNorgan) reported

    @Bell Extremely disappointed with installation service. Aunt in LTC in Chatham has been without phone for almost 2 weeks. It is her lifeline to family! Tech very rudely refused rapid test rqd to entire when he was sent to install service Thursday. How did someone not know?

  • davidhindsmith 🌱DΔ∇IDHIΠDSMITH🌞 (@davidhindsmith) reported

    @northernck @Bell_Support We use @TekSavvyBuzz for the same 25/10 service, costs under $100, service is stellar.