Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (21%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Dryden, Toronto, Brampton, Almonte, Halifax, Yarmouth, Barrie, St. Catharines, Burk's Falls, Montréal, Mississauga, Nelson, Sydney, Charlottetown and Gadsby.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Lori Colborne
(@lori_colborne) reported
@Bell_Support Was placed on hold by one of your reps 30 minutes ago. No wonder I’m trying to cancel my service. Guy was polite but this is insane. Do better! And your music is mind numbing.
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anne golden
(@annegolden18) reported
@Bell spent two days (8 hrs) trying to get technician to fix broken bell modem. First you refused to send technician then refused to allow him to install upgraded box. Technician great. Deplorable protocols. Am I alone?
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Krish Dhanusha Vivek
(@DhanushaVivek) reported
@Bell_Support @soodricha15 Anything in Markham area. Really bad service.
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Caleb Ipswich
(@sonoftheipswich) reported
And now even though I attempted to call @Bell again about my account. They still want me to pay the amount despite never used their service ever since I moved here in the US…
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.hmzh
(@hamzahneo) reported
@Bell_Support Hi, I'm having Error 1201 on my Fibe Internet, I need help
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ברית / Brit
(@BritHemming) reported
@Bell_Support Is there anyone that can help me with this? I've been transferred from department to department with no resolution. To be clear I am leaving the country TOMORROW. I need this solved NOW. It shouldn't be this difficult to email a return label for your equipment
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Prashanth Kannan
(@prashanthkannan) reported
@Bell_Support is bell internet down? I lost connection in Stoney creek (L8J) area
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Cheryle Gent
(@gent_cheryle) reported
@loribolender @Bell_Support @Bell We didn’t even get to see that. Even though Bell Customer Support tweeted that the issue was resolved we continued to get the black out error message for the rest of the game. Got the same message for the Buffalo game.
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A Recipe For Wonder
(@wonderstaples) reported
@Bell_Support @Bell Customers in the Toronto 27 area, along Horner and Kipling have been without internet for almost 9 hrs. Emails have been sent to customers stating service to be returned by 9:00 - still NO internet.
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mohammad adan
(@mohammad_adan11) reported
@Bell_Support You guys need to give better service. Every time i contact you guys with a internet problem u guys send me a same model of the router. This is my 5th router i got yesterday still experiencing the same issue.
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ברית / Brit
(@BritHemming) reported
@Bell_Support @Bell I've been on the phone with your support for over an hour now - really need this issue solved ASAP - to be clear I DO NOT have a physical address to send the return label to. I need it emailed to me now.
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Travis Beautiful Water 🎮
(@TBelleau23) reported
@Bell_Support Then it shouldn't say the game is on the guide at all with these restrictions. Very misleading and confusing for costumers. Now I have to go back and cancel these Channels.
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Morons'R'Us
(@TKD2U) reported
Hey @bell stop sending junk to ppls mail boxes. U ******* rats. Making garbage for nothing. ******* #morons. @CRTCeng how is bell allowed to send out spam without any repercussions when I didn't consent AND the service was cancelled. Do ur ******* job u clowns.
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Krish Dhanusha Vivek
(@DhanushaVivek) reported
@Bell_Support it has been two days in a row we are having no internet issues
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Caleb Ipswich
(@sonoftheipswich) reported
And J was just robbed by @Bell just because the last agent I talked to didn’t cancel my account as per my request when I said I need it closed but suspended instead yet never informed me of continuous billing still despite mot using the account at all.
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Caleb Ipswich
(@sonoftheipswich) reported
So dear Canadian colleagues and friends, if you are planning to switch networks, avoid @Bell. Never ever experience what I just had with this company.
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Just Steve
(@StephenColley18) reported
@Bell when will my mother in law’s house outside Maitland, Nova Scotia have internet and TV? It’s 3 weeks since the hurricane and they have no idea of when this will happen. Please help.
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Brave New Jams
(@BraveNewJams) reported
That was the worst spotting of the ball in CFL history. Wonder what the guys on the radio would have said. @Bell @TSN690 @CJAD800 Allouettes get the win anyway’s!
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Geoff
(@gdholtby) reported
@Bell Hey @Bell, do you actually have an advertising program that allows companies to have random calls to out-of-service numbers re-directed to them? That seems messed up.
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Samiʇɐsɐu
(@congeller) reported
@Bell when bell's internet outage ruined your all daytime today and because you didn`t have internet, you have no idea about their notification via E-MAIL which needs an internet connection to get information.
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rayray
(@rayray2366) reported
My internet is not working. Called the 24/7 support line for @Execulink and am told there is over a 60 minute wait due to staff shortages. Hmm, bet I could get support quicker with @Bell_Support
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Karen
(@MissBSL) reported
@Bell_Support I know you’re response will be “send us your current device in order for us to send you the new one” I’ve contacted everyone and no one will help me. Why would you be any different?
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Octo23
(@octo23) reported
@Bell I reluctantly welcomed Bell's services back into my home the other day. It was less than 4 hours before I decided to cancel and move to @Rogers when they bring FTTH. It's been 20 years since IPv6 was introduced, will it be another 20 before Bell supports it?
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Karen
(@MissBSL) reported
@Bell_Support @Bell Bell isn’t willing to help me use their return/exchange policy. Told to send in current phone and wait for replacement. Which leaves me W/O any mode of communication. Can’t call 911 in an emergency because I won’t have a phone! #theydontcare #notclientservice
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AJ Quann
(@ajquann2003) reported
Wish I never went with @Rogers @RogersHelps. I’m a student on student aid, and turns out Rogers bills in advance and I wasn’t notified. Now I have a bill of $312, which is a LOT of money for a student. Should have went with @Bell.
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Salman
(@SalmanJAhmad) reported
@CnrHildebrandt @Bell_Support I just heard back from Bell. The service is expected to be restored by 5pm tomorrow. Hoping for sooner.
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Conor
(@CnrHildebrandt) reported
@Bell_Support outage in M8W4Y3. Any updates?
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Travis Beautiful Water 🎮
(@TBelleau23) reported
@Bell I'll be calling tomorrow to cancel some channels. All these channels I ordered say that they're playing the @CanadiensMTL game but when I order to watch, the game is region locked. What a joke. I'll be expecting a full refund!
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Bharat
(@_bharat97) reported
ffs. i been on hold since 10am... fix your damn call centers @Bell
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Salman
(@SalmanJAhmad) reported
@Bell_Support we lost internet around noon today. Any idea when the outage will end? Postal code is M8W2E4. There are no additional updates on the outage page since 12:50pm.