Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, St. John's, Norman Wells, Mississauga, Ajax, Cambridge, London, Winnipeg, Toronto county, Fredericton, Amherst, Belleville, Regina, Calgary, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 2 hours ago |
|
St. John's
|
Internet | 3 hours ago |
|
Norman Wells
|
Phone | 6 hours ago |
|
Mississauga
|
Wi-fi | 14 hours ago |
|
Ajax
|
Phone | 1 day ago |
|
Cambridge
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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AlexTri (@AlexTri333) reported@Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank
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RTLVocalCoach (@RTLVCoach) reportedI still have no service and got no help from @Bell i will not be paying for service I never received!
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Last-White-Rose 🇨🇦💙💛🇨🇦 (@robertsonbrand9) reported@Reil76 @Bell Bell. Is. ****.
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hockey 272222 (@ravenssfan22) reported@Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats
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Cassidy Vermeeren (@CassidyV6) reported@Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.
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Sally (@sadforcanadians) reported@Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful
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Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported@Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.
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Joey Mack (@Jmackwins) reportedDear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?
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Saki Pathmasiri (@SakiPathmasiri) reported@Raptors @IQ_GodSon @Bell You can understand why Darko had IQ run a ton of Point Guard, even when some fans didn't want to see it. All that is going to help his off-ball play. His instincts will take off, and he'll have that on-ball skills to guide the off-ball game.
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Howllr 🇨🇦🍁 (@howllr) reported@DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.
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Vanessa 🇨🇦🏊🏻♀️🚴🏃♀️ (@VanMeik211) reported@Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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306 Shane (@NoSacredBeliefs) reportedAs a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).
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lil Shan (@clynshan) reported@ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching
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Yoshi 🇨🇦 (@yoshiboost) reported@TSN_Sports @Bell Literally the worst phone company on the planet. But go ahead.
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Jon Stone (@Stoney_13) reported@harbourtechx @Bell @Bell_Support Any resolution yet?
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BURNSY99 (@rgross36) reportedya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????
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CindyMcN🇨🇦❤️ (@Mc49Cindy) reported@Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢
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dodge journey Crossroad (@RobertRabi7) reported@Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.
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Jon Stone (@Stoney_13) reported@harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.
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ildi (@illin33) reportedHey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!
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Cristina Gallo (@galloconsultant) reported@Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?
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kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
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CindyMcN🇨🇦❤️ (@Mc49Cindy) reported@Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.
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IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
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Typhlosion3000 (@Typhlosion3000) reportedTl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.
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SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported@Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.
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🇨🇦Wayne🇨🇦 (@Reil76) reportedHey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!
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andy h (@arodburden) reported@Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.