Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (28%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Fredericton, Toronto, Oakville, Halifax, Moncton, St. John's, King, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Phone | 6 hours ago |
|
Fredericton
|
TV | 7 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Oakville
|
Phone | 17 hours ago |
|
Montréal
|
Phone | 2 days ago |
|
Toronto
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Merlin St.Wahgwaan (@MWahgwaan) reported@Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳
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Last-White-Rose 🇨🇦💙💛🇨🇦 (@robertsonbrand9) reported@Reil76 @Bell Bell. Is. ****.
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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marnie t. vollmann (@mrtolbon) reported@Bell sucks! Agent that’s helping to fix my modem ends the call and doesn’t call back, they sent a defective modem and want me to pick up a new one! store doesn’t have it available, new one ships in 1 or 2 days, no options to get a tech to come, no internet to work… A joke.
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EcstaticGamer (@ecstatic_gamer) reported@Bell_Support Does it usually take this long to DM a solution to a simple request?
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The Truth (@the_truth1234) reported@MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell
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✨Owl is Migrating✨ (@_owlboxes) reported@Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.
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Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
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scot stevens (@scot1Tguy) reported@bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start
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Dominic ferris (@Gristmill2002) reported@Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold
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🇨🇦Wayne🇨🇦 (@Reil76) reportedHey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!
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Lingx_Cats (@Lingx_Cats) reportedHey @Bell , your new ai data centre being built is a horrible investment and will only damage the environment, and your advertisement that has a part saying that it will “create jobs for First Nations peoples, its a really good opportunity for my community.” Is distasteful as f.
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Tish (@TVWShepherd) reported@Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception
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andy h (@arodburden) reported@Bell My bell account wont solve you fixing your towers in newfoundland ..... the 120odd people that was in area all never had cell service either and its only bell towers
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kerl (@kerldaddy) reported@Bell I’m not going to DM you. I’m a preferred Bell client and I’m supposed to have 24/7 support. I’ve wasted more than an hour trying to talk to you. I’ll just go with Vidéotron or Rogers.
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Andre (@AndreInUk) reported@Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?
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The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported@Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.
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YamiYukiSenpai (@YamiYukiSenpai) reportedIs there an issue with Bell network on L4H area? @Bell_Support
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Snarkus Aurelius, PhD 🇨🇦🇫🇷🇺🇦 (@SnarkusAurelius) reported@Whisky_Yak @Reil76 @Bell “Please don’t solve our problems for us. We thrive on your dysfunction.”
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
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Cassidy Vermeeren (@CassidyV6) reported@Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.
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Typhlosion3000 (@Typhlosion3000) reportedDear @Bell @Rogers @ShawDirect Why are you keeping your walk-in stores open and operational when you recently changed your services and customer care support centre to only contact via cell phone lines?
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bill muldoon (@MuldoonBill) reported@ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots
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Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
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Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported@Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁
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306 Shane (@NoSacredBeliefs) reportedAs a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).
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Shirly Caibaiosai (@shirlycaib) reportedAs a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?