Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (44%)
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TV (22%)
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Phone (18%)
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Wi-fi (9%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Calgary, Ottawa, Peterborough, Newmarket, Toronto, Triton, Corner Brook, Truro, Gander, Milton, Quispamsis, Moncton, Springdale, The Beaches and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Ottawa |
TV | |
| Peterborough |
TV | |
| Newmarket |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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a rook 🏳️⚧️
(@birdnotchess) reported
Aside from the fact that they keep trying to upsell me every time they call, which is many times, my appointment for installation has been rescheduled without my consent to tomorrow which does not work, and there's no way to call or chat with someone to fix this. @Bell
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hazel fan
(@hazelfan_fan) reported
@Bell_Support hi I’m in DT Toronto area, the home internet connection is off and on all the time from yesterday. The modem said network error2000. I have to restart again and again. Can anyone fix the problem ??? Thank you
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Linda Szczur
(@SzczurLinda) reported
@kvetcher7 @Bell Yes internet problems with Bell. They are mailing us a new modem … no internet for 5 days. Now I am reading this happening to others. So frustrating.
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GoOutside
(@OtherDrev2) reported
Once again @Bell media’s product @TSN_Sports, has proven how awful their product really is by cutting coverage of todays @NASCAR race with 30 laps to go. What are you guys doing over there? Please help me understand.
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a rook 🏳️⚧️
(@birdnotchess) reported
My @Bell internet hasn't even been installed yet and it's already been such a customer service nightmare that I'm regretting my choice.
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kvetcher
(@kvetcher7) reported
Anyone else having @Bell internet problems in Toronto? They don’t have an official “outage” in the area but 3 other people were told to exchange their router and still had to get a tech to attend #BellInternetProblems #RouterExchanged
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K.T. Anglehart
(@kt_anglehart) reported
@Bell_Support The issue still persists. Is anyone addressing this?
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Matt
(@MatteoPennacch2) reported
@Bell Your service is brutal! I regret leaving Rogers. NO LIE!! @Bell
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hazel fan
(@hazelfan_fan) reported
@1967LeafsFanw @Bell_Support Not working at this moment I have rebooted millions of time…
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Glaceon • BPDTwt VentTwt MentallyIllTwt
(@GLACEUPD) reported
Nah cause YALL @Bell_Support PISS ME OFF. No bc I was supposed to have internet today. Said it was delivered when it wasn’t. Delivered late. Ok whatever. Then I can’t even ******* connect it bc y’all claimed there’s service when there’s not I’m so angry rn
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Stevo
(@puulima) reported
@Bell Your support staff is horrible. Can’t get an agent to assist with my sisters phone having constant static. Just phoned in for a tech/repairs for the 3rd time in 4 months. No credit given and they’re giving me the runaround on providing some sort of refund. #bellsucks
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monty_python
(@MontyMsd) reported
@Bell_Support experiencing internet outage in M2K area since 4pm EST. was told will be restored by 9pm, but still not working. Any updates?
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kvetcher
(@kvetcher7) reported
The neighbours’ @Bell Fibe has gone down as well. He called it a cascade failure. Expecting more neighbours to report outages in the downtown core. Unable to confirm appointment for tomorrow on MyBell app and chat function not working. #BellInternetFailure #2DaysNoFibe
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a rook 🏳️⚧️
(@birdnotchess) reported
I am screaming. This is the worst. @Bell
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Odorant
(@nobarauravity) reported
@Bell_Support hi, I study abroad for one year last yeaAfter I’ve back in Japan, I called for your customer service to cancel my contract and your operator said my contract had cancelled at that time. But after that, I got email that I have unpaid money. I don’t have account
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CWC56🫐
(@cochrane56) reported
@Sportsnet @TSN_Sports our great and wonderful sports networks show 4 games on the @Bell TV guide. lo and behold, all 4 games blacked out. we Canadians are foolish enough to keep paying for poor service 😬😬😬
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Steve
(@Steve91323353) reported
@Bell_Support why aren’t you informing us about the outage??? No access to 911 NOT OK. How many people have to die before you fix this ??
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wisdom eji
(@EjiWisdom) reported
@Bell Drive back to the very store I bought the phone from which is 8 hours away. I gotta take two days off work, pay for a hotel just to get a phone I just bought fixed? I regret leaving virgin mobile, their customer service was top notch.
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MachooPichoo
(@Mach00pich00) reported
@Bell My wife just called Bell "level 3 retention" and it was almost impossible for us to hear. The "contact center" sounded like a nightclub. Talk about unprofessional and a terrible custom experience.
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Janine
(@JVanderhorden) reported
@Bell_Support we have had 3 different agents tell us 3 different reasons for our bell fibe service to not be working. It’s been close to 7 hours and no resolve.
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1967LeafsFanw
(@1967LeafsFanw) reported
@Bell_Support your outage app says no outage. Your chatbot says not outage. Your real person says outage until 8:22p TOMORROW but has zero info otherwise. What is it? Unless your actually pulling new wire, nothing takes 30 hrs (been out since mid-aft today).
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Justin Woodgett
(@justin_woodgett) reported
@Bell_Support I have called 10+ times. Lvl 1 support escalates us to lvl 2 support. They check the modem remotely, determine the bandwidth is not being provided, reset something and this temporarily fixes the issue. Within a few mins/hours the connectivity is lost. What is the next step?
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Zstyles
(@antoniocruz786) reported
@Bell Some months back you had a team install pure fibre in our area. The problem is the team you hired left chunks of grass destroyed in our front yard, not to mention a 4 feet long / literally one foot deep hole for us to deal with. All they did was slap sod over it. Sad.
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Jill
(@jmd37000) reported
@Bell Working for ya would require MH support if the way you treat your customers is any indication of your people skills 🙄 #Bellsucks
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Mario Gaucher
(@MarioGaucher) reported
@Bell @Bell_Support Hey! When are you going to support IPv6 for residential customers? You are already doing it on mobile data… why not on residential internet too?!?
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Gyal Dem Suga
(@livemibestlife) reported
@RogersHelps Pointless y’all ain’t **** I should just go to @Bell
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Zstyles
(@antoniocruz786) reported
@Bell Some months back you had a team install pure fibre in our area. The problem is the team you hired left chunks of grass destroyed in our front yard, not to mention a 5 feet long / literally one foot deep hole for us to deal with. All they they was slap sod over it. Sad.
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erika wybourn
(@erikawybourn) reported
Dear @TELUS: instead of taking out full page cutesy ads, how about your give me cell service in the subway NOW. If BAI’s infrastructure isn’t so great, work with them to improve it AFTER. cc @Bell @Rogers.
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Wingnut75
(@TheWingnut75) reported
@Bell You dont give the common courtesy of letting your prepaid users know their data is up so when they reload you **** them instead. I can not wait til your rep knocks on my door next. He will hear the wrath. I promise My daughter's mom has no phone time cause you took her $$$
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Ryan May
(@RyanMay02103594) reported
Anyone else having so many issues with @Bell in #ontario ? Its almost laughable that I’m being forced to pay such a high fee for such garbage quality (on #canadas number 1?) - HEY BELL, I’m tired of this! One good month in 9 doesn’t equate to great service!