Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (47%)
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Phone (24%)
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TV (13%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Hampton, Bradford West Gwillimbury, Montréal, Timberlea, Almonte, London, Limoges, Vancouver, Winnipeg, Longueuil, Cambridge, Woodstock, Clarenville and Val-d'Or.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Phone | |
| Hampton |
TV | |
| Toronto |
Internet | |
| Bradford West Gwillimbury |
TV | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis Herle
(@CurtisHerle) reported
@Bell Just had a blip on my Fibe internet. My modem rebooted, then I got a "1201 Low Fibre Signal" error on my modem. Seems to be ok now, but what gives?
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CJ
(@CuJ) reported
Thanks for wasting 5 hours of my day @Bell. You guys have poor customer service and coordination. Its been so bad I’d rather stay with Rogers for now, and thats saying something.
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Rudy
(@RudyAzoulay) reported
@Bell_Support no LTE or 5G in Montreal, old-montreal/griffintown neighborhood Many users with same issue. What’s going on?
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kingofqueensland
(@kingofqueensla1) reported
@ryderseashells @ChristineGuent8 @Bell It's so nice not having to ask or justify it. He asked if we all would be masking too & i said of course. He mentioned that he'd had issues at a few homes. He said he didn't want to make someone sick in our or his home. His words " it's just a mask i don't understand some people"
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keep6ixsolid
(@keep6ixsolid) reported
@Bell gotta be one of the worst internet providers 😔 its only been day 2
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steven
(@VeganSteve420) reported
@NotOftenShocked @DrKateTO @Bell Good customer service in most industries is defined as going above and beyond for customers , if a mask is a hindrance to do your job than perhaps that isnt the field for you. But complying with the personal health requests while within a customers home is just proper and polite
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Antiquated Antelope
(@Antelopeed) reported
@TELUS Oh sorry, I wasn’t clear. My iPhone said 5G, but theirs said 5G+. Why don’t I get 5G+ on @TELUS? Does @Bell have a better network?
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mr.can (@🏡)🇺🇸🇨🇦
(@MrCanSays) reported
@paddyvbrown @DrKateTO @Bell Hope that person does get fired for that kind of poor customer service.
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Asif Hossain
(@asifintoronto) reported
@JackGegg @FreedomMobile @Bell Perfect, I have no interest in leaving the city, therefore I shouldn't pay a higher phone bill for a network service I'm not using.
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Salad Myers' brother
(@smokingfishes) reported
@Bell_Support I can't login to my sympatico email and there are no working phone numbers to support this. This is the only bell account that I have and don't have other account info to get support from. I was directed to a number that is no longer in service
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followingdot
(@Followingdot85) reported
@Bell_Support @DrKateTO @Bell this customer needs free service for a year. Absolute BS
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Andy
(@andy91125) reported
@asifintoronto @FreedomMobile @Bell Good luck getting service more than 30 minutes outside the city tho
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Chris Hughes
(@chughes46can) reported
@Bell_Support There is no need for that @Bell as I am aware of your process as I have spoken to 4 online customer service representatives and 2 Specialist Resolution Supervisors on the phone and we are still 28 days away from refund despite taking the security deposit in less than 28 secs
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Hardly Shocked
(@NotOftenShocked) reported
@VeganSteve420 @DrKateTO @Bell Your first sentence was fair. I won’t disagree. But telling me the mask is going to improve, or prevent the deterioration of their health is just garbage. Masks don’t stop aerosol spread, just droplets. Masks promote bacterial pneumonia. Has wearing a mask always been required?
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Ryan Rideout
(@TakeshiMoto112) reported
@Bell_Support Hey internet is out in fredericton NB, error 2000 on my home hub 3000, would you be able to help?
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Colie
(@NicoleeMelissa) reported
Our entire ******* country was built on the back of workers. Not by companies like @Bell or @LoblawsON. These companies continue to **** us over and act like they’re doing us a favour by doing so. Their partner in crime? Our government!!!!
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Hardly Shocked
(@NotOftenShocked) reported
@VeganSteve420 @DrKateTO @Bell Does Telus force all their techs to wear some goofy useless thing on their face at the whim of a customer? What if the customer demanded no clothing at all? Or only pink shirts. Where would it end?
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emily
(@AlexchillYT) reported
@Bell ur team sucks
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Kate
(@DrKateTO) reported
@Loopytea1 @Bell It's very frustrating to be honest. If a technician wanted to smoke inside my home or wear ***** boots, I would ask them not to, and I would hope they would listen. Yet somehow masking has become a huge wedge issue. Such a failure of public health messaging.
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TWSina
(@SaltMinesAFC) reported
@TorontoUltra @Bell Y’all didn’t smoke Optic let’s just get that clear, good **** though
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Honey_Ryderseashells
(@ryderseashells) reported
@kingofqueensla1 @ChristineGuent8 @Bell When we had a Telus in home service a couple months ago we were notified that the technician would ascertain if it were safe or not to enter the house first. He arrived in a mask and kept it on the whole time.
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Chris Hughes
(@chughes46can) reported
@Bell_Support So you want to take this discussion behind closed doors @bell? That information is not what’s stated in my Contract. We can agree to leave it there as the complaint is logged with @CCTS_CPRST to investigate and represent #missold #Canada #poorcustomerservice
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Jake saulis
(@Jakesaulis) reported
@Bell how can it be that your internet is down again… I just had a RANDOM 1 hour disconnection display in error code 2000…. Why is it that I’m expected to pay you for services that can’t even stay up and running…. Pathetic
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Daddy Essex
(@DaddyEssex1) reported
@bell fix you rural internet
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Jack Gegg
(@JackGegg) reported
@asifintoronto @FreedomMobile @Bell Freedom is cheap for a reason. If you leave the city then service is horrible.
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Ryley
(@Ryley322) reported
@Bell_Support Are you guys having issues on your end or mine? Every time I play or stream my bitrate goes bad time from time. My speed test should be 100 down and 10 up, but I have no clue if it is my end or your end so please do a test on my modem or do something to fix this on.
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D Termined
(@termined_d) reported
@Bell_Support @DrKateTO That in my experience is the only way to get in contact with bell. They guard their brand religiously, customer satisfaction, not so much. It doesn't take a DM to fix the problem, the problem is that you haven't told your employees to mask TF up. Start there.
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Chris Hughes
(@chughes46can) reported
@Bell_Support I fully appreciate that but I have spoken to 4 online representatives and 2 in the call Center and the refund still hasn’t been paid out so don’t see why the Twitter team will be able to resolve. #poor #disppointed #customerservice
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keep6ixsolid
(@keep6ixsolid) reported
@Bell gotta be one of the worst internet providers 😔
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D Termined
(@termined_d) reported
@Nambole2021 @Bell_Support @DrKateTO You win some you lose some. Hey I saw a person preparing a sandwich the other day, no gloves, wiped their nose then back to making the sandwich you could be their customer, right up your alley.