Bell Canada Outage

i’m going to go to bed and hope that @FibeBell @Bell_Support @Bell restore service through the night so we don’t have to deal with day 7 no internet.

@Bell_Support I think I'll finally be moving my services my internet is always down and I pay too much for it. The whole weekend I didn't have proper service and still isn't the best connection. I called in waited minutes and was hung up on #BadCustomerService #RudeEmployees

Definitely canceling my @Sportsnet and @cbcsports subscriptions on my @Bell_Support I support Don....

@Bell Even though theres internet I can't access certain sites like before without being told to set up the internet only to be told my login is wrong when I try to set it up wtf man

@NoToGlobalists @stew_karlstrom @TomTSEC @Sportsnet Will never go back 2 @Rogers nor do I care much for @Bell as both R similar! Almost fully completed @bell cord cutting & in process of converting cellular 2 USA based virtual cells! People too gaga with athletes, actors, & TV personalities! Just being brainwashed & zombified!

@kittyhouseknife This happened to @MikeParkerson with @Bell. It was a horrible experience. His cell is our main business number and it was down for four days... We got $60 for our troubles.

@Bell_Support @Bell_LetsTalk Please inform your viewers, clients, SENIORS with Landlines, why we are getting SCAM CALLS from (613)264-3731, a number in Perth, when the number is NOT IN SERVICE. While you're at it, tell @CRTCeng your little story, too. Unacceptable!!

I'm beside myself! I ordered a phone 27 DAYS AGO from @bell I was supposed to receive it within 2-4 business days for my BUSINESS account. I was billed for the phone immediately. Canada Post lost the phone. And I STILL have not received a solution from Bell! So much wasted time!

Wow, @Bell has the absolute worst customer service ever. Would not recommend their services!!

Hello @Bell, your procedures for cancelling an Internet account are unbusinesslike and unprofessional. When a customer tells your employee twice (or more) that the decision has been made to cancel, it's not a marketing opportunity for you.

@bell Whoever is doing your customer surveys is not doing a great job. 9 calls in 3 days, 5 empty voicemails. Please fix this if you care enough. Thank you!

@Bell_News @Bell All services are down in Hamilton still

@Bell_Support Thanks for your reply. I want compensation for the lost of service and 2-3 hours I spent on phone trying to reach you guys. Account #266361348. Thanks

@TSNHockey already has the real @hockeynight theme, so they should hire @CoachsCornerDC, since he's the heart, soul & essence of #HNIC. @Sportsnet's foolish loss should be @TSN_Sports' gain. Shame on Sportsnet for forcing #Grapes to step down, & shame on @RonMacLeanHTH too. @Bell

@Obstineuse @Bell get your shit together

@Bell I legit had faster internet service in the 90's.

Trying to do homework but I can't because @Bell can't deliver on an internet service that works.

Calling Bell tomorrow to cancel subscription. Goodbye Sportsnet. @sportsnetpr @sportsnet @Bell

@Bell Poor customer support, called helpline multiple times for over one hour for internet service outage and no answers. Who is going to compensate for my time and inconvenience 😡😡😡

@Bell_Support Great experience today; technician called and said they were starting troubleshooting; called back with what they found and measures they were going to take to address the issue. Called again to say work complete and they'll call back Wed to check-in! Awesome!

@Bell_Support no need. got someone on the phone. there seems to be no desire to retain me as a customer.

@Bell_Support 3rd day of internet issues. Working a business from home with no wifi. I’m ready to jump ship.

@Bell_Support Not you, sorry! My issue is with @Rogers.

@Bell_Support @Eugene0negin @Bell_Support Just got off the phone with Deborah Hyoway in Customer Loyalty that said I did not have permission to record her call!! This was after I told her I had recording of her colleague giving me a PVR FREE...Deborah said didn't matter I had to pay!!! WOW

@kevineproulx @Bell_Support Same experience I had last night when my Fibe services went down, but staff were all good and professional when I called in.

Customer Service @bell style. "there is a long wait time I'll transfer you to loyalty. Loyalty Answers and hangs up the phone. on a customer. This is insanely insulting @Bell_Support. Most companies don't operate like this.

@Bell_Support @Bell_Support Just got off the phone with Deborah Hyoway in Customer Loyalty that said I did not have permission to record her call!! This was after I told her I had recording of her colleague giving me a PVR FREE...Deborah said didn't matter I had to pay!!! WOW

@Bell your service is disgusting

@Bell @Bell Just got off the phone with Deborah Hyoway in Customer Loyalty that said I did not have permission to record her call!! This was after I told her I had recording of her colleague giving me a PVR FREE...Deborah said didn't matter I had to pay!!! WOW

@Bell_Support Just got off the phone with Deborah Hyoway in Customer Loyalty that said I did not have permission to record her call!! This was after I told her I had recording of her colleague giving me a PVR FREE...Deborah said didn't matter I had to pay!!! WOW

I've had grievances with Bell Canada in the past, but not with regard to the service outage on Saturday. I reached knowledeable & friendly tech support person in under 15 min who was quite earnest & apologetic about breadth of the issue & no ETA for restoration. @Bell_Support

@REMMER1551 @Bell_Support They disconnected me multiple times. I never got thru

Thanks @Bell for the 5.07 credit for the time my service was down ALL DAY SATURDAY!!! Also thanks for giving me free perks when I signed up 2 months ago only to charge them for me now. REALLY regretting my decision to sign up with you!!

@Bell @TorontoFC I am a new customer and this is the first time that I tried to interact with Bell, 30 minutes waiting on the phone. @Bell

@Bell @bell @Bell_News internet still down in Markham

I wonder if the Rogers board of directors ponders whether the presence of #DonCherry on Hockey Night in Canada will drive some of its cellphone customers to @Bell or @Telus. When #CBC had HNIC, it never had to worry about losing much ancillary business as a result of Cherry.

@Bell_Support I already did and you never investigate much.

You would think after 139 years @Bell would have the Customer Service thing figure and yet they don't. They never tell you how they have Canada's worst customer service and the most complaints

What is happening with @Bell_Support this weekend. Called to get my wifi password and after 7 questions they still wanted to ask more for security. I just need my password. Then they disconnected me. Crap job Bell!

@Bell @Bell_Support if we’re expected to make monthly payments, the least you can do is hold up your end of the deal and provide the service!

@Bell My service will allow something’s but not others. Maybe a real update instead of an auto response or an hour plus wait to talk to someone.

The problem is either the service coming in isn’t adequately fast enough coming in to keep up. or the modem isn’t strong enough, or installed in the wrong place to keep up a consistent stream. Both should have been tested by @bell techs

@Bell Can't speak for others but Waterloo is still down for me.

@Bell_Support we’ve been without internet and television since wednesday... 5 full days!! unable to get through to anyone at tech support

@Bell Getting real sick of this error. 3rd time in the last 2 days without our internet service.

@TSN_Sports @cbcsports @Bell Let me say I am a low income Canadian. So recently I had to cut my cable back to the starter package. I missed both @CFL semis today of my domestic league because of this. Yet had no problem being able to 3 games from a foreign league. #Unacceptable

@bell sucks. Yesterday no internet, today it’s back yay but for whatever god forsaken reason Google devices can’t seem to connect to the wifi and I’ve tried everything. But, bells website hardly ******* workssss.. you’re an ISP for **** sakes.

@Bell we’re STILL down and there is no getting through to tech support. HELP! it’s been 5 days

@Bell This is not true, my internet in Whitby On is still not working since yesterday morning! I think this is plain pathetic!

@Bell_Support Funniest part of this whole thing is that I'm waiting for a customer retention manager to call ... Jessie, in fact

@Bell I'm incredibly disappointed with your customer service. I called yesterday, set up a call back for 10AM this morning - not one call. I tried calling in again mid-afternoon but gave up after 20 minutes on hold. You're very close to losing a 30+year client.

@Bell seems to be forgetting us country folk using their services... Wait, PAYING to use their services through a small town company and we're left forgotten during a 3 day outage. #fail #bellcanada #belloutage #notimpressed #roxboroughtelephone #ontarioeast #theforgotten

@Rogers Apparently putting 2 data plans on our iPhone watches ($10 each) put me in never, never land. 48 hours to approve. 30 years, 6 cell phones, cable, internet and home phone with Rogers. See ya. Hello @Bell Please reach out at your convenience.

@NHL has a problem, @Rogers and @bell have continued to create blackouts in markets (Sens, Habs, Leafs, Jets on TSN) while Sportnets Pacific and West have blacked out the Canucks, Flames, Oilers.

@Bell_Support As a customer I would like to know exactly what the problem is

Two days into Fibe internet and alt tv with @bell: 2 tech visits, painfully slow streaming, and picute quality that definitely isn’t HD @Bell_Support

@TorontoFC @Bell OMFG the WORST choice for the US Anthem I have EVER heard!!!!

@CopRestocks @Bell You aint getting shit

@Xbox_Amb_Teagan @EA @EASPORTS @EASPORTSNHL @Bell @Bell_Support @XboxSupport @Xbox It's not that I'm getting disconnected. It's a sporadic, yet consistent, lag issue while in-game.

Thanks to @Bell for a full weekend of outage and non working internet, I expect a full refund on my bill for this month