Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (24%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Salisbury, Cambridge, Fredericton, Hampton, Montréal, Ottawa, Grand Valley, Vancouver, Carleton Place, Toronto, North York, Halifax, Ancaster, Mississauga, and Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury
|
Phone | 1 hour ago |
|
Cambridge
|
Phone | 2 hours ago |
|
Fredericton
|
Phone | 3 hours ago |
|
Hampton
|
Wi-fi | 3 hours ago |
|
Montréal
|
Wi-fi | 6 hours ago |
|
Montréal
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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MiracleofMilk (@MiracleofMilk) reported@Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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7even® (@iam_7even) reported@Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support
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Sir Meme (@SirMemee) reportedCancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.
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Hightea🍁 (@Highteaspeaks) reported@VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking
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Jay (@jaytbreezy) reported@Highteaspeaks @Bell **** @Bell they know not to call me
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Bentulla (@Bentu_Osa) reported@Highteaspeaks @Bell Go to Fido we have $45 for 60GB for 5G enabled network
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Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported@CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*
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Hightea🍁 (@Highteaspeaks) reported@zidalama @Bell Not bad actually
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The Real MVP 🇨🇦 🏒🏈 (@mattvanp) reported@bell your cell service has a massive massive dead zone in a highly populated area. Your service goes to the circle with line thru it. Then says I have a voice mail. Does this for about a 10km circle. This is 2026. Absolute dog ****
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Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported@XVids_Daily @Highteaspeaks @Bell Which network did you port to?
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SebRen (@SebArtDram) reported.@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺
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Sam Pitaro (@sammypits) reported@Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOD Max plan (Bring Your Own Device).
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell 24-hour update: @Bell still hasn’t managed to fully cancel my service. After multiple conversations and repeated assurances, I’m now being told it’s only partially cancelled. This is unbelievably frustrating. I genuinely don’t understand how a simple cancellation can be this difficult. Signing up took 5 minutes; cancelling has taken 24 hours and still isn’t resolved. Do better, @Bell. #BellCanada #CustomerServiceFail
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Dan Harris (@danharriscan) reported@CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Bill Wellman (@bill_dub) reported@CoryJudson @Bell @Rogers I was having issues with Bell. They were finally resolved but I had mention to the Bell rep that i had investigated the option of switching to Rogers as they gave me a great offer. The Bell rep basically told me to go ahead and take the Rogers offer
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Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported@Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒
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anna b (@Bananrama2) reported@Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng
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Ted Tester (@PoliticsCan1999) reported@TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli
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Mat Drouin (@matdrewin) reported@TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.
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𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported@Bell Thanks for responding. Please stop the calls warning I'll lose service if I don't connect within 30 days. The delay isn't on my end. @Bell hasn't completed the installation. How can I connect to a service that hasn't been delivered? Connect to what, exactly?
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Bruno Corrêa (@bcorrea10) reported@Bell Just astoundingly horrible service.
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Daberechi. 🟡 (@Kollerkunzultz) reported@Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto
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rkt (@RajivKu74035890) reported@Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service
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Brendan Fyke (@BlackHoleNorth) reported@Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.
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Rochelle Whittingham (@THATS_HERxo) reported@Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.
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feed. (@FMore906) reported@sebdot @Bell @FANEXPOCANADA anybody down to run this