Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (50%)
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Phone (18%)
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TV (15%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Chisasibi, Brantford, Dieppe, Toronto, Gatineau, Bolton, Laval, Montréal, Scarborough, Ottawa, Mississauga, Brampton, Vaughan, Dunham and Sault Ste. Marie.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Usman Rizwan
(@manipro) reported
@Bell is there an issue with internet services. Services today in Mississauga Lakeshore today on home internet is extremely poor today
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ברית / Brit
(@BritHemming) reported
Update: I finally spoke to the 1 person @Bell that felt like being helpful today. Turns out there is an issue with my modem and account (duhh) They are sending out a tech to fix it tomorrow. He deserves a raise, b/c he's the only person I spoke to who actually did their job.
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skinny pete
(@skinny_pete_) reported
@Senators @CanadianTire @Bell You better not be putting that **** on merch, cause I won’t buy it
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Brenda Hollingsworth
(@ottawabrenda) reported
@kwetoday @Bell I did a complaint for a client on something similar and she got damages.
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Warrior Of Truth
(@DPocroianu) reported
@Bell_LetsTalk how I was throwing up & was told to stop going outside & throw up in bathroom to cut offline time. Inhumane treatment @Bell broke my mind, my health & put me in a down spiral for 10 yrs & now struggling w basic victories of life & limitations daily #BellLetsTalk
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G Gill
(@G_Gill0) reported
@Bell It has been nearly a (Jan 8/20) week since I made my requests to cancel my internet services, told by multiple people on phone that it will disconnected but no action. I still have to pay even though I requested my internet to be cancelled?
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Quinn
(@pewpewpew) reported
@SassyPantsLady @TELUSsupport @Bell_Support My brother’s been with them since the Clearnet days. He’s been happy with them but I’m not entirely pleased with the service, and their network surprisingly isn’t great either. My calls drop constantly.
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Sharon Carlson
(@SCarlson8) reported
@Bell_Support I am having major internet issues today (and for the last few days) in Uxbridge Ontario. It is making it impossible to work and wasting hours (literally) of my time. What’s the problem here. Yes I have reset and rebooted everything several times...
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Marissa McKean
(@awildmiss) reported
@Bell_Support My home phone is down. In fact, a number of people in Meaghers Grant, NS are having this issue. I have no cell service so no way to call Bell to report it.
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𝑅𝒾𝒸𝒽𝒶𝓇𝒹 𝐿𝒾𝓉𝓉𝓁𝑒 💂🍁
(@UE_Loyalist) reported
from
Ottawa, Ontario
I am not happy. Calgary at @NHLJets is blacked out in Ottawa I subscribed to the @Bell Fibe TV sports package just so I can watch games that we cannot see live Not happy at all Why is Ottawa in the Winnipeg blackout area?
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Misosocial Café
(@MiSoSocial) reported
@Bell_Support is there an issue with the internet connection in Brossard, qc? Can’t connect.
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Adam "Amatiel"
(@DarkwolfAmatiel) reported
@Bell_Support so i expect area's that you cant supply proper speeds to during this lock down you're going to cut down everyone's bill right, because at this point its better to cancel for some of us
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^MA😎🇨🇦🏍
(@redeyeracing) reported
@Bell during pandemic and lockdown where no one can travel or go to sporting events, why would #bell blackout hockey games on #sportsnet
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Cheryle Gent
(@gent_cheryle) reported
@Bell being a long term 30+ year loyal customer with Bell means nothing to Bell. New clients are being offered same services at about $65/month premium. Why be loyal to Bell when Bell not loyal to me. Currently have 7 services with Bell (home& cottage). Time to start shopping.
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ברית / Brit
(@BritHemming) reported
@Bell @Bell_Support I can't seem to get any help from you guys. I have a business account and my wifi is extremely weak. It does not reach outside of the room that the modem is in. I'm not sure why I would need to pay an extra $15/month for wifi extenders when the issue 1/2
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Chris Adams
(@ChrisAd55717923) reported
@BritHemming @Bell It's not very cost effective, but have you considered using an aftermarket router rather than the one supplied by the service? Something like a Nighthawk AC2600 or a good quality TP Link router.
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Video McNasties
(@VMcnasties) reported
@Bell_Support what are y'all doing to fix the internet outage across Hamilton and surrounding areas that's been occurring since last night?
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Priyanka
(@iPriyankat) reported
@Bell stupidest customer service ever!!! I was just told “I’m working from home so I can’t help you”!!! Seriously?!?!?
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Jason Hill
(@jason_hill14) reported
@kwetoday @Bell I also have an incredibly frustrating unresolved issue with something unethical @Bell_Support did and I have given up.
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Lori King
(@1loriking) reported
Why? Why does @cfax1070 keep pushing Ctf garbage that isnt put through rigours of fact checking? Is parent company @Bell in on scam by these foreign funded dark $ pro oil, no tax lobbyists?
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Fly like a Beagle, to the sea
(@CrappyGoldring) reported
@Bell Called the Preferred Customer line today for support to transfer 1 of my mobility numbers to a new customer account number. After speaking to 5 different people, I was hung up on. I do lots of business with Bell, own a lot of BCE stock. I have never been treated so badly!
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GC-WadeWhaleson
(@Wade08633931) reported
Say, @Bell_Support I have no internet whatsoever and haven't since last night. I did all the usual resets and nadda, can't tell if it's an outage or what. Any recommendations?
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El The 🇨🇦🇲🇹
(@franticmonkey) reported
@Bell Well ****. Unless @Rogers steps up their game with the phones it looks like I'll be switching providers when my contract ends in a few months.
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Anaa.
(@YuliianaK) reported
10/10 would not recommend @Bell to anyone. They screwed up my device upgrade and now im stuck in limbo. They refused to cancel it or redirect my phone to my proper address and now i have no phone cuz its sitting in a locked mail box, at an address i dont live at
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Netkid
(@netkid23) reported
@TELUSsupport @PublicMobile @Bell_Support Data network down on multiple phones for multiple people. Telus and Bell.
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Ryan Snape
(@rsnapeuk) reported
Hi @Bell_Support, you cunningly changed my plan from 1 month rolling to a 6 month contract (with cancel fees) without my consent? Please reverse this.
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Anaa.
(@YuliianaK) reported
@Bell_Support Ive talked to 4 agents already, none of yoy will help me so unless yall can make an iPhone appear in my hand tomorrow im done talking, ill take my business to @telus or another company
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ברית / Brit
(@BritHemming) reported
@ChrisAd55717923 @Bell No, I don't think I should have to pay more than the crazy amount of money I'm already paying to get basic service. I live in downtown Toronto (the biggest city in Canada) so having basic internet access shouldn't be a huge ask. It's a good idea just looking for other options.
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darrell
(@darrell79760772) reported
You know the worst thing about lock down? Is having metered internet usage, I have no option for unlimited internet and it becomes $1/mb soon. ******* great! @bell
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David White
(@thinner1973) reported
@Bell_Support I rebooted the modem last night and the PVR playback is much better than it was, but still pauses for a second or two before resuming during playback. Happened 6 times during a 30 minute show...so about every 5 minutes. Is there a known issue others have had? I have fibre optic