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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 21% Phone (21%)
  • 14% TV (14%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Winnipeg, Brandon, Halifax, Woodstock, Montréal, Oshawa, Toronto, Ottawa, Russell, Moncton, Calgary, Cambridge, Surrey, and Fredericton.

CityProblem TypeReport Time
Mississauga Internet 4 hours ago
Winnipeg E-mail 4 hours ago
Brandon Phone 5 hours ago
Halifax Internet 9 hours ago
Mississauga Internet 15 hours ago
Brandon Internet 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Xphox_
    Xphox (@Xphox_) reported

    @Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah

  • soul_supplier
    Soul Supplier (@soul_supplier) reported

    Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter

  • Yessie1914
    Yessevel Rodriguez (@Yessie1914) reported

    @Bell I’m so tired of the internet not working

  • ur20_savani
    urvish savani (@ur20_savani) reported

    @BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!

  • DennieV43
    stillaleafsfan (@DennieV43) reported

    @Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you

  • its_gooseyy
    Goosey (@its_gooseyy) reported

    Hey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.

  • loyaltybuff
    Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!

  • MacanBerto
    Berto 🇵🇹🇨🇦 (@MacanBerto) reported

    @TruthFringe @BlueJays @Bell cancel them - like the rest of us

  • buckburgess
    buck burgess (@buckburgess) reported

    @Bell terrible customer service but your bill’s certainly arrive with no delays

  • forhpm
    Helen Forbes (@forhpm) reported

    @Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng

  • ne2swJo
    JustJo 🦋🇨🇦✌️ (@ne2swJo) reported

    @Bell I will contact Bell directly even though I do not expect the issue to be resolved after hours on the phone. As usual. Golden Horseshoe drivers beware. Drive within 2 hours of the US border, expect roaming charges. #BellSucks

  • whois_adarsh
    Adarsh (@whois_adarsh) reported

    @Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    Week 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.

  • jbhannahurontel
    brenda johnstonhanna (@jbhannahurontel) reported

    @Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor

  • rkthegreat1313
    Doraemon 😈 (@rkthegreat1313) reported

    @FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time

  • NikkiA12
    Nikki Angulo (@NikkiA12) reported

    @Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell_Support I just spoke with a tech in the area confirmed you’re all lying . He’s saying another week to fix it and you have today at 10pm - that’s after saying Sunday at 10, Monday it was fixed, yesterday expected to be fixed in 3hrs or today by 10pm. You’re all liars.

  • MooCowRawrz
    nothing but volcanic vipers (@MooCowRawrz) reported

    Glad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You

  • 1Lucasmeireles
    Lucas Meireles (@1Lucasmeireles) reported

    @Bell closed an account with bell and have a refund bell won’t give my money back . No support . Will lose money but will go to small claims if have to!

  • ChristelPeter1
    Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported

    @Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.

  • OpinionatedLad
    Michael Mason (@OpinionatedLad) reported

    @ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell

  • Lexikonin
    Demeter (@Lexikonin) reported

    Called @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    @Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • MiracleofMilk
    MiracleofMilk (@MiracleofMilk) reported

    @Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced