Bell Canada Outage Report
Why is my Bell Canada service not working?
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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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TV (21%)
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Phone (16%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, Windsor, Toronto, Winkler, Halifax, Flin Flon, Hampton, Montréal, St. John's, Waterloo, Sarnia, Uxbridge, Arnprior, Newmarket and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Phone | |
| Winnipeg |
Phone | |
| Windsor |
Phone | |
| Toronto |
Internet | |
| Winkler |
Phone | |
| Halifax |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bologna
(@Udabest_1) reported
@Bell_Support @Bell Checked your website and your outage map. Do customers deserve an accurate outage map and updates on what districts are being worked on? Heading into a work week after a storm that will have cities request people 2 work from home, do customers deserve timely updates?
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Jan (jon) Goedhuis
(@TurningTrees) reported
@Bell_Support have service now it was something with my phone
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Samm
(@sammh20fall) reported
@Bell_Support 36 hours without internet. Nothing online to indicate outage (I am sure that keeping this info offline helps their monthly/yearly metrics) and the “tool” they keep pointing me towards says the the estimated time of restoration is 6pm last night. Ridiculous.
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John Breese
(@BreeseREI) reported
Between February 2020 to now, my @Bell internet bill has gone from $67 to $95. And yet, some days the "service" as they like to call it incredibly slow. And of course, BEll's Chat feature is "not working" right now.
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ggrosi
(@ggrosi1) reported
@Bell If only you have service like @Rogers do.
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Joe Strayberg
(@JoeStrayberg) reported
@Bell_Support is this forum open to post…. Service area is still down since storm….technician has been cancelled…. 😡😡😡😡
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The Lewd Lime
(@LimeLewd) reported
@Bell_Support Still no service in Orleans. To be fair we barely get service when it's working anyway. Why not just skip the repairs and start running fiber?
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Lance Curtis
(@lbcurtis) reported
@Bell No service since May 21 late afternoon. It’s just before noon on May 23, almost 2 days later. ANY UPDATE ON WHEN SERVICE WILL BE RESTORED? Internet is an essential service and your response must be quicker! @CRTCeng
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Brenda Benjamin
(@sydjai) reported
@Bell_Support I sent a a DM to you. I need an update on when my elderly parents phone will be fixed. They live in a rural area and cell phone doesn’t work. They both have health issues and they need phone service
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Tracy Hugo
(@tracy_hugo) reported
@Bell_Support @Bell I still have no internet/wifi/tv services since regaining power Sat May 21st at 5pm!! Now I’m receiving notices from my cell phone provider (not Bell) that I’m about to go over my data cellular data usage 😡. My condo building is without BELL service yet ROGERS service is fine.
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Jimmy Likes eggs
(@eggs_jimmy) reported
@Bell_Support Any update Bell? This is rediculous. 36hrs no internet. Bet you won't be giving refunds for your outage. The amount we pay each month from your monopolized business should warrant a response don't you think? Nevermind stupid question. Crooks!!!!!
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Tracy Hugo
(@tracy_hugo) reported
@Bell_Support @Bell My condo in Etobicoke has had no internet/wifi/tv service since 5pm on Sat May 21st yet residents with ROGERS are fine. Infuriating on a long weekend. 😡
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MotoMuttly Motorcycles: Travel & Photography
(@MotomuttlyCJ) reported
@jessedriftwood1 @Bell Yes, there should be consequences for that business. The real question is, is there anyone else that can perform the service?
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ggrosi
(@ggrosi1) reported
@Bell @Bell_Support is terrible! We have not had internet in over 36 hours and they have not given us any estimated time as to when it will come back either. My husband works from home, yes even on long weekends!! Horrible customer service!!
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Scott Macdonald
(@ScottMa37584344) reported
@RogersHelps Cmon Rogers, day 3 no service. No communication. We need service for work. Seriously considering taking our 400+ monthly budget and switching to @Bell!!
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amin_k
(@dont_know_tell0) reported
@Bell Bell is Hell internet service! Cant wait for Starlink to kick their rears!
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Evelyn Blackwell
(@EvelynBlackwe13) reported
@Bell_Support @Bell @Bell we have rebooted our modem and fibe tv. Still nothing and although your support people told us there’s an outage in our area you website says there’s not. When will service be restored? Do I have to wait on hold for 2 hours for an answer?
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🇨🇦Dee🇬🇧
(@phoenixkottawa) reported
@Bell_Support Bell Let’s Talk-For a company that so pro communication in times of crisis, you’re horrible at it. My guess is you wouldn’t pay to have your social media ppl work on a STAT.
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jerr
(@xAzentium) reported
@Bell_Support Can yall do something my moms been without internet and she has 3 kids under 14 since 10am yesterday do something or we are going with @Videotron the best internet company recommended that cares about customers and I suggest others as well!!! If they can’t fix this nonsense
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Pistol Dave - Medium/Rare
(@NorthernStation) reported
@sammh20fall @Bell_Support They’ve been having network failure ongoing since the beginning of the month, and haven’t said a word about it. It took almost an hour of me pressing a phone agent for what info I could get on the manner, and she said she was told by her manager “everyone” had been informed.
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Angst
(@Angst79799255) reported
@nvrl8n8 @Bell_Support Bell doesn’t care. Our choices are a useless bell or a useless Rogers. @CRTCeng please do something about this abhorrent customer service
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dave falardeau
(@Gl1800Dave) reported
@Bell_Support Been out of power since Friday like many but Bell services kept working, now today TV doing same as last Monday & Bell not answering DM...why is it down now?
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Chris W
(@ChrisWCDN) reported
@maleehashahid_ @Bell_Support The only time I’ve been happy to be a Rogers customer.
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Jaybewan
(@Jaybewan) reported
@Bell got Bell TV Thursday 4K box keeps shutting down they want to charge me $100 to come have a technician look at it???? WHAT A SCAM #bellMedia #bell
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Toadley8
(@toadley8) reported
@gaz2002 @Bell_Support In Ottawa.. same issue
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KAMAJ
(@kamajsilva) reported
@Bell_Support No internet for almost 48 Hours. Wtf are you doing. We can’t run CC machines. This is so irresponsible of you
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Evelyn Blackwell
(@EvelynBlackwe13) reported
@Bell not having wifi isn’t the issue. The issue is calling bell waiting on hold for multiple hours in the last 48 hours the last time being told there would be internet by noon and someone would call to confirm. Why would you prefer to lie to customers?
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Jay
(@ja43998388) reported
@Bell_Support Bell landline has been down since yesterday. Worked fine before hydro restored power. Did something get crossed somewhere during repairs?
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Pistol Dave - Medium/Rare
(@NorthernStation) reported
@Bell_Support Ok, that’s storm damage.. But what about the massive outages/malfunctions with your hardware that has been ongoing since the beginning of the month leaving Bell customers and other carriers customers without reliable internet access?
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Andre Leonor
(@Leonor_Andre) reported
@Bell hey thanks for being a worthless company wasting countless hours. If you spent some time training your employees to do there job maybe people would appreciate the service given but even the service is atrocious your company is junk and we are trapped to use you or rogers BS