Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Winnipeg, North Perth, Champlain, Toronto, Sherwood Park, Mississauga, Ottawa, Flin Flon, Halifax, Amaranth, St. Catharines, Selkirk, Fredericton, Toronto county, and Orillia.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg
|
Internet | 6 hours ago |
|
North Perth
|
Internet | 8 hours ago |
|
Champlain
|
Internet | 18 hours ago |
|
Toronto
|
Internet | 18 hours ago |
|
Sherwood Park
|
Phone | 19 hours ago |
|
Mississauga
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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#momof3 (@Coachgirl411) reported@Bell power back on in Westmount but wifi not working.
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Jonathan Arthur (@jonarthur) reported@TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.
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Mark Laventure (@marklaventure) reportedHey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.
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I❤️summer🇨🇦 (@toronto5511) reportedtrying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.
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YamiYukiSenpai (@YamiYukiSenpai) reported@Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?
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Pixel (@dizzylazypixel) reported@Bell can you please fix the Internet outage in Mississauga today ASAP? There’s a World Cup final game at 3pm and our life is at risk without an internet! I’m begging you, please fix this outrage 🙏🙏!!!
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I❤️summer🇨🇦 (@toronto5511) reported@GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reportedWant a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back
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Baseballcanadiangal (@Frogger2175) reported@Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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Paul Rose (@musings_paul) reported@Bell Total outage in Etobicoke central just before game time !! Fix now
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Consumer Affairs (@ConsumerCSI) reported@Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.
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Shane Belter (@ShaneBelter) reported@Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.
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Shiraz (@HenryEd13) reported@Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.
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GeekDosage98 (@MarquanV) reported@D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days
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🇨🇦Matt Dungey🇨🇦 (@MattDungey) reported@Rogers and @Bell do not give a **** about their customers. This is why the CBC is so important in this country. So again , **** you @Rogers
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Shiraz (@HenryEd13) reported@Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.
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Noa (@ironsightforge) reported@Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"
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green beee (@greenbeee1) reported@Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.
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Consumer Affairs (@ConsumerCSI) reported@Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame
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Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported@theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Beef 🇨🇦 (@watty_53) reported@Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE
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Peter Pyper (@PeterPyper160) reported@NBACanada @Bell If you haven't found anything on Kawhi in over a year you haven't found nothing at all. End this **** now
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MR STONX (@stonxdagoat) reportedYo @Bell my internet has been terrible for the past year. Lagging randomly I've tried literally everything. Resseting my internet, unplugging it, resseting my console, and more please do sum about this.
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Julian Medd (@JMedd19) reported**** @Rogers and @Bell cancelling my services and never coming back
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Viola Sewerynek (@viola_s1981) reported@Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
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Desirée Bishop (@desireedante1) reported@Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.