Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (26%)
- Wi-fi (8%)
- TV (6%)
- E-mail (5%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Markham, Toronto, Winnipeg, Montréal, Arnprior, Cambridge, Halifax County, St. John's, Norman Wells, Mississauga, Ajax, London, Toronto county, and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 4 hours ago |
|
Markham
|
Internet | 7 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Winnipeg
|
Phone | 18 hours ago |
|
Toronto
|
Internet | 23 hours ago |
|
Montréal
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦Wayne🇨🇦 (@Reil76) reportedHey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!
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Darling Terrace Publishing (@DarlingTerrace) reported@bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.
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DWN613 (@DWN613) reported@Bell been on hold for an hour simply trying to book a technician appointment from a letter BELL sent me in order to replace aging copper network with 100% fibre How in the world does it take this long?
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Northern Girl 🇨🇦 (@MarZimmAnn) reported@Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal
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Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
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420420 (@four421twenty) reported@DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.
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monybrat (@BratleyMonica) reported@Bell_Support I am very upset. 2nd time in 4 days, no home phone. I‘ve reported it. Said repair will be here tomorrow. My husband is dialysis dependent. In the case of emergency, need a phone. To use a cell, I have to drive several kilometres to get a signal. Ridiculous. 😡
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MarkyG (@leos_lover_2000) reportedIs internet down in M6K 0A5 area of Toronto? @Bell_Support
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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Reverend Michael Coren (@michaelcoren) reportedAnybody having problems with @Bell email today?
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Bell (@Bell) reported@SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.
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306 Shane (@NoSacredBeliefs) reported@Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.
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scot stevens (@scot1Tguy) reported@bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start
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IbbiKB (@IbbiKb) reportedIf you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic
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Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
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🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Everytime I’ve asked they hang up.
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Kathy Washington (@WashingtonKathy) reported@Bell_Support cont’d. So unfair taking her money and not allowing us to cancel when she doesn’t even live there anymore. Someone needs to have common sense and empathy and help us cancel this account
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Jenifer Lanes (@LovesCheese1) reported@Bell Why don't you guys just fix it? It is a well known glitch.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again
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dodge journey Crossroad (@RobertRabi7) reported@Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.
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Brenda Of The North 🇨🇦🌻🇬🇱 (@BrendaJeanCDN) reported@Reil76 @Bell I had the same issue, then it was completely off, turns out a squirrel chewed through my fibe cable.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.
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Jimmy Davis (@JimmyDavis28) reported@Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.
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DonDraper (@OnAShipOfFools) reported@Bell it shouldn’t take 6 days to fix email
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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April (@aprilsets) reported@Bell_Support is there an outage in Stoney creek, Ontario?
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@Reil76 @infamousadam13 @Bell This was back when I worked for a few banks, I was still early in my career and I wasn't breaking into the industry yet so I was doing random jobs learning how each company ran their internal systems and memory mapped all that ****
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!
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lil Shan (@clynshan) reported@ShawDirect I have been trying to deal with your website for 2 days and been on hold for over 2 hours. Your service sucks. @Bell thinking strongly about switching