Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (26%)
• Wi-fi (9%)
• TV (9%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Toronto, Montréal, Fredericton, Winnipeg, Toronto county, St. John's, Guelph, Mississauga, Brampton, Charlottetown, Edmonton, Kensington, Kitchener, and Cambridge.

City	Problem Type	Report Time
Toronto	Internet	7 minutes ago
Halifax	Internet	3 hours ago
Toronto	Internet	11 hours ago
Montréal	Internet	15 hours ago
Fredericton	Internet	15 hours ago
Winnipeg	Phone	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Jaiswal (@AmitJai20) reported 7 minutes ago

  @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

• 
  zyla (@callherzyzy) reported 7 minutes ago

  @namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh

• 
  Lois Roper (@LoisKRoper) reported 10 minutes ago

  It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

• 
  Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported 10 minutes ago

  @theresemacdona6 @Bell @Bell_Support I was no longer a customer, there was nothing he could do. I asked him what he could do for me if I returned. He offered me 3 free months. I will never use Bell again for those reasons.

• 
  Bell (@Bell) reported 13 minutes ago

  @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

• 
  Janet Jesty-Murphy (@janarama39) reported 14 minutes ago

  @Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 15 minutes ago

  @Bell I just cancelled bell and switch to an American company. I’m paying less and get way better service. Canadian companies are garbage. Do better.

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 18 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  Abraham George (@abrahamgeorge1) reported 20 minutes ago

  @Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.

• 
  Noa (@ironsightforge) reported 26 minutes ago

  @Calibremag @Mike_McD5511 @Bell Because the original Bell company that spanned both countries got broken up by US anti-trust laws The smaller companies that came out of it were often referred to as "Baby Bells"

• 
  Therese (@theresemacdona6) reported 27 minutes ago

  @Bell_Support Well you didn’t help as promised.

• 
  Sixth Wind (@AlgomaHighlands) reported 29 minutes ago

  @Bell Counting down the days until the new Internet company hooks us up and no longer have to deal with bell

• 
  Pixel (@dizzylazypixel) reported 33 minutes ago

  @TekSavvyCSR everyone should switch to Rogers now! @Bell_Support is having multiple issues with outages this month! Unreliable service!! 😩

• 
  Jimmy-Pye-Guy (@pye_jimmy) reported 36 minutes ago

  @vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.

• 
  JQP (@JohnQPublic100) reported 37 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  AACEI MSAC (@AACEIMSAC) reported 40 minutes ago

  Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

• 
  WeScOtT17 (@WeScOtT17) reported 45 minutes ago

  @cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.

• 
  Janet Jesty-Murphy (@janarama39) reported 48 minutes ago

  @bell what are you offering for compensation for a month of no service?

• 
  Shirly Caibaiosai (@shirlycaib) reported 49 minutes ago

  As a long-time customer with @Bell, let me tell you the. You are on life support with me right now! Because I moved to Ontario, you can’t get me hooked up with TV or internet??!! In over a month?? 😡

• 
  Baseballcanadiangal (@Frogger2175) reported 49 minutes ago

  @Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell

• 
  Joey Mack (@Jmackwins) reported 50 minutes ago

  caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

• 
  green beee (@greenbeee1) reported 53 minutes ago

  Over a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL

• 
  Consumer Affairs (@ConsumerCSI) reported 53 minutes ago

  @Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.

• 
  King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported 56 minutes ago

  @Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?

• 
  Kevin (@sierralad) reported 56 minutes ago

  For the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.

• 
  AlexTri (@AlexTri333) reported 57 minutes ago

  @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

• 
  Rosemary K 🇨🇦 (@knarr_rosemary) reported 58 minutes ago

  @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

• 
  Mr.B (@bigleafkev) reported 58 minutes ago

  @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

• 
  Adventures (@adventures_247) reported 1 hour ago

  @Bell thanks for sending someone to fix my parents home-line after the construction workers cut the wire well digging.

• 
  Anmol katyal (@anmolkatyal2177) reported 1 hour ago

  @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell