Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (15%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, Bradford West Gwillimbury, Barrie, Sydney Mines, York, and Toronto county.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 1 hour ago |
|
Montréal
|
Internet | 15 hours ago |
|
Surrey
|
Phone | 18 hours ago |
|
Fredericton
|
Phone | 23 hours ago |
|
Moncton
|
Internet | 1 day ago |
|
Peel
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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bta (@bta1976) reported@Bell_Support and @CRTCeng has already opened investigation into Canadians concerns that @bell is in breech of customer contracts by doing this new policy. Fix it cause CANADIANS WILL NOT PUT UP WITH THIS
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Elliott Arcand (@ElliottArcand64) reportedDear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF
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Nikki Angulo (@NikkiA12) reported@Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!
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Steven (@Farrightburner) reported@Bell Idk if it's ur 5g towers or you modems or what but something took over the government just hasn't disclosed it yet. But it's psychopathic as in would *** Tribute ur dead children footage seen through u kind of evil. So like ******** u doin
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reportedRogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!
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Rachel (@ReginaMachina) reported@Bell_Support Our modem isn't working and Bell sent a new kit without one of the cables and no technician?? Calling in is a nightmare with the AI assistant is a nightmare. How are we supposed to restore the service we are paying for?
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It Gets Bretter (@itgetsbretter) reported@Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage
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Stressy Ressy 💙 (@RessyM) reportedI thought that the @CRTCeng was fixing wholesale rates? I'm still being offered 1 gig fiber service (non bundle) from @Bell for under $60 per the latest flyer I received. They wouldn't offer that for over a year if they were losing money on it the entire time.
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Leo (@Leo71106092) reported@Bell No just fix it - we’ll see if it gets fixed tomorrow- this is putting her safety at risk
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Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported@toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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Rockstar (@Rockztar_1) reported@Bell worst network ever!!
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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Ichnos Maris (@ichnosmaris) reportedDealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.
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Scott Tod (@ChiefTod) reported@Bell why does it take 3 hrs at a phone store to get a new phone. Stop treating customers as a burden and phone purchase /migration as a complex issue. I can buy a phone in any other country in 15mins.
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brenda johnstonhanna (@jbhannahurontel) reported@Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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RyanCartier (@RyanCartiers) reported@Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?
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Willie Lump Lump 🇧🇲🥊\\\ (@Da_Lumper) reported@WokeWhisperer @Bell Show the receipts or it never happened and your just another bs grifter.
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Ian Clarke (@IanClarke_ca) reportedWeek 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.
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•DREA• (@andreabokchoy) reported@Bell_Support is there a wifi outage?
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✨ (@euphxriiaau_) reported@Bell_Support I came across something that looked like a broken bell box. Can I send it to you in the DM for you to take a look at?
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Leo (@Leo71106092) reported@bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today
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Ian Leis (@IanLeis111161) reported@Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Aphy Sykes (@AphySykes) reported@MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.
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Fur momma 🍁 (@d_brier) reported@Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers
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Yasser Abdesselam 🇩🇿 🇺🇳 (@LyxDesign) reported@Bell_Support Service suspension requested starting the 25th, I wake up on the 24th with no Internet access ... Care to explain?
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Wheat (@Wheat856) reported@Bell @Bell_Support my router cant connect to your services, it also keeps listing [router name] 2 as a network with connection but to wont let me connect to that. after failing to connect it flashes a pink light and attempts again