Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (10%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Terrebonne, Toronto, Montréal, Ottawa, Cambridge, Fredericton, Charlottetown, Peel, St. John's, McDougall, Vancouver, Kirkland, Brampton, and East Ferris.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 5 hours ago |
|
Terrebonne
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
Internet | 21 hours ago |
|
Montréal
|
Internet | 22 hours ago |
|
Mississauga
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported@Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded
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green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.
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MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
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I❤️summer🇨🇦 (@toronto5511) reported@GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?
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Guddu Bhaiyya (@shavezsurve23) reported@Bell not just that I'll switch all my services from bell, but I'll make sure I refer this customer service incident to all my friends and family to make sure they switch too.
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Jimmy-Pye-Guy (@pye_jimmy) reported@vandewallefarm @Bell_Support Yup, exact same for me. Was with Rogers for years up there and never had a problem. Switched to Bell a year ago and I get no signal up there. Tried to watch the Canada soccer game a few weeks ago and just got the spinning wheel the entire game. Can't wait until my 2 years is up.
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Elizabeth J Duncan (@ElizabethDuncan) reported@cityoftoronto what a ridiculous, outdated requirement that our pool cannot open because @Bell cannot sort the line needed for emergency landline telephone. Most people here wouldn’t know how to use a landline and in an emergency would use their mobile.
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Puneet Mahajan (@Puneet0982) reported@Bell Come on @Bell you can do better 3 days to fix home internet??
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AACEI MSAC (@AACEIMSAC) reportedBell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell
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@Alaingagnon🍁Enlightened Atheist! ELBOWS UP! (@AlainGagnon1959) reported@Bell Bell canada has the worst customer service. They just called me to put me on hold. Actively looking for a different provider. Just terrible service and product!
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Ken Braithwaite (@DStrungk) reported@Bell_Support We have a Bell streamer. It died. Phone help told us to go to a store. The store in Ancaster was no help. They told us they would do nothing and told us to buy a Fire Stick. Which wouldn't work as we cast to the streamer. So we aren't getting what we paid for.
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reportedWant a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back
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Abraham George (@abrahamgeorge1) reported@Bell_Support Unusual drop in network reception in the last 48 hours. Signal bar down to 1 off late.
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Cory Judson (@CoryJudson) reportedI cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.
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Carla_SensFan92 (@carlast_sensfan) reported@Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.
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Brian Tobin (@brianpjtobin) reportedSo apparently these are @Bell lines … hopefully they will attend to this safety issue before someone gets hurt unnecessarily … these lines are hanging from the pole way too close to the ground.
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Phathandomar (@phathandomar) reported@minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time
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Cindy Hung (@CindyHung9) reported@Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?
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King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported@Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?
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Pixel (@dizzylazypixel) reported@Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!
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WeTheNorth (@Iamvotingyes) reported@duhan_muni11827 @Raptors @Bell Get that garbage (ai automotive response) outta here
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Bell (@Bell) reported@baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.
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Janet Jesty-Murphy (@janarama39) reported@bell what are you offering for compensation for a month of no service?
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𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reportedNo internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom
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EyeNeedDoze (@son_dean) reported@bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.
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Therese (@theresemacdona6) reported@CRTCeng Bell was supposed to be at this particular address on 3rd July. After waiting & being let down twice eventually put cable in on 17th but didn’t bring any more equipment. Promised to be out today to complete job for tv and internet. Haven’t turned up. @Bell @Bell_Support
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Therese (@theresemacdona6) reportedOk @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡
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Paul Rose (@musings_paul) reported@Bell Total outage in Etobicoke central just before game time !! Fix now
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Consumer Affairs (@ConsumerCSI) reported@Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame