Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (14%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Halifax, Ottawa, Mississauga, Toronto, Montréal, Winnipeg, Brandon, Woodstock, Oshawa, Russell, Moncton, Calgary, Cambridge, Surrey, and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 1 hour ago |
|
Ottawa
|
Phone | 3 hours ago |
|
Mississauga
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Mississauga
|
Internet | 6 hours ago |
|
Montréal
|
Wi-fi | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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Iampelumi 🇨🇦 (@Itzpelumi) reported@Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics
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Brannagh x (@BrannaghX) reportedin the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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Michael Mason (@OpinionatedLad) reported@ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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Leo (@Leo71106092) reported@Bell I’m pretty sure you already know this is an issue - apparently it’s a pretty big issue that doesn’t seem to a sense of urgency attached to it. So make a couple inquiries into the damaged bell cable impacting home phone service in West Burlington/Aldershot - with Hamilton numbers
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Peter T (@Petert13251912) reportedDear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.
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Hightea🍁 (@Highteaspeaks) reported@zidalama @Bell Not bad actually
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iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reportedRogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!
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Soul Supplier (@soul_supplier) reportedWhy is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter
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Ty Carruthers (@AmaraFarmServ) reported@Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic
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Yessevel Rodriguez (@Yessie1914) reported@Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Ernie (@ErnieFemiOwen) reported@MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB
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Ian Clarke (@IanClarke_ca) reported@Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.
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Hightea🍁 (@Highteaspeaks) reportedBREAKING NEWS 🚨 After 4 years of faithful service, @Bell and I have mutually agreed to go our separate ways. I have successfully escaped a $90+ monthly phone bill and migrated to $39.55, with a pathway to $33.60 in 30 days. That’s about $700 staying in my pocket every year instead of funding Bell’s next board meeting 😭 I wish the company well in all their future endeavours! Today is a good day.💃🏻🤭
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Noon (@_noon278) reported@Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
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Robert Montemurro (@rmontemurro1) reported@Starlink @Bell is so bad that everyone should switch to this.
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Gaurav Shindé (@sailorshinde) reported@Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!
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Yessevel Rodriguez (@Yessie1914) reported@Bell I’m so tired of the internet not working
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Route 17 To SkyCountry (@Mars_Robot) reported@WWELadyRefJess @Bell @CBCHamilton This has a lot to do with the secret haram payments necessitated by bitcoin terminals in the downtown core for IPTV. I guess I shouldn't pick sides but these chicks are hot. Are Bell fools going to make a recognizable effort to support fans. #London
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JustJo 🦋🇨🇦✌️ (@ne2swJo) reportedHey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!
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Johnny Dirt (@JDirt1980) reported@TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.
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Dennis Gouin (@nippydmg) reported@Bell @Bell_Support has the worst customer service !
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Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported@XVids_Daily @Highteaspeaks @Bell Which network did you port to?
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Jenifer Lanes (@LovesCheese1) reported@Bell Can't you just answer the question? This is not a private issue. Others may have the same question. In the app, how do you download a show that has been recorded when there are several episodes listed ? There is no 'download' button or option listed.