Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (15%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Cambridge, Toronto, Montréal, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, Bradford West Gwillimbury, Barrie, Sydney Mines, and York.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Phone | 2 hours ago |
|
Toronto
|
Phone | 7 hours ago |
|
Montréal
|
Internet | 21 hours ago |
|
Surrey
|
Phone | 1 day ago |
|
Fredericton
|
Phone | 1 day ago |
|
Moncton
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Abin (@abindaspk) reported@Bell we have been having Internet issues for several hours now, talked to two different executives and did not get the help needed.
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Time-lord446 (@TLord446) reported@Bell_Support ironically I'm paying around $80 for internet service yet i can't even use it constantly because of every 2000 error being handed out like Candy on Halloween
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Johnny Dirt (@JDirt1980) reported@TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.
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Ian Leis (@IanLeis111161) reported@Bell In February 2026 I was entering my building and a person from BELL with a stand and everything was at the lobby This person (Karan) offered me to cancel current services, which I was paying CAN$ 247.40, and enroll again using my girlfriend's contact.
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Leo (@Leo71106092) reported@Bell I’m pretty sure you already know this is an issue - apparently it’s a pretty big issue that doesn’t seem to a sense of urgency attached to it. So make a couple inquiries into the damaged bell cable impacting home phone service in West Burlington/Aldershot - with Hamilton numbers
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Andres Hernandez (@andreshmt) reported@Bell @Bell_Support this company sucks!!They dont have fibre in alot of places and i am talking urban areas,nothing remote,for example at Driftwood Dr Burlington ON,they only have 100 Mbps and cost like3 times more than 1.5 Gb that i'm paying now,they didnt even offer a solution
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virtuous ******* squiddo (@lesbiansquiddo) reported@footballyuri @Bell @sayu IT WAS SO ******* BAD
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Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported@toddamus @Rogers @Bell I think the sad truth is that both do not deliver a level of service commensurate to the cost of their services. They defy loyalty logic and the knowledge that change doesn’t help is part of the catalyst IMHO!
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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brenda johnstonhanna (@jbhannahurontel) reported@Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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John Obrien (@johnnyo133) reported@Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.
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CuriousPascal (@curious_pascal) reported@Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?
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Anu Bhalla (@anu_bhalla07) reported@Bell_Support @Bell You absolutely embarrass your corporate brand every time someone reaches out for customer technical support. Incompetence and never customer centric. Embarrassing
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JRPatterson☘️ (@JPintheLDOT) reported@Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?
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m (@melissa_flick) reported@nath_beauregard @Bell You have to ask to speak to someone in the retention department to get a better deal the regular customer service people can’t make those offers.
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Elliott Arcand (@ElliottArcand64) reportedDear @Bell we are going to have to discuss refunds on my bill since your socalled fastest internet is slow AF
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MAURI AROCHA (@mau_arocha) reported@Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Mark Thorpe (@StarThorpe68) reported@Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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stillaleafsfan (@DennieV43) reported@Bell This has to be the worst company to deal with when someone passes away bell had continued to take money and now trying to get the money back to the estate has been atrocious you bell should be ashamed of how you have treated my family in this regard shameful on you
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joe blow (@Caperfamily) reported@Bell has the worst customer service in creation. Beware!
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Fu Cookies20 (@FCookies20) reported@poppy4161 @Bell ******* slave drivers who dispose of people like garbage. I will never have a bell service or ever work there either. -100/10
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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Chris Aglah (@chris_aglah) reported@Bell Never going back to @Bell. They tell you one thing and when you join, they start charging you whatever they want and most of the customer service people do not listen.
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Ty Carruthers (@AmaraFarmServ) reported@Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic
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Spexon Toronto (@spexontoronto) reportedHi @Bell_Support is internet/wifi going to restored and if so when to 75/95 Havenbrook and 5 Parkway Forest Drive, Toronto. All these buildings are highly populated and it's not good leaving service out this long as other services TV/fibe phone are out also! Update pls!
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*Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported@nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.