Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, Toronto, Montréal, St. Catharines, Kitchener, North York, Windsor, Athens, Toronto county, Markham, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Owen Sound
|
Phone | 5 hours ago |
|
Elliot Lake
|
Phone | 7 hours ago |
|
Guelph
|
Internet | 24 hours ago |
|
Winnipeg
|
TV | 1 day ago |
|
Toronto
|
Internet | 1 day ago |
|
Montréal
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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Rodney Harris (@RODTHEBAWD) reported@Reil76 @Bell Bell sucks...
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OT (@Oliver_Trpcic) reported@Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?
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mitchell (@mitchel60931542) reported@TorontoKOI @Bell I wonder what went wrong. **** org
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bill muldoon (@MuldoonBill) reported@ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots
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🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Everytime I’ve asked they hang up.
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Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
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James MacDonald (@jimmymac6685) reported@Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡
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Baseballcanadiangal (@Frogger2175) reported@Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell
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Dave McMaster (@davemcmaster93) reported@Bell hey Bell , as a new customer for just over a month I have been unable to access MY Bell account…several long conversations with CSR’s and no body can help…got a bill today that I can’t/wont pay!!!
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Raymond Berry (@whodat54321d) reported@Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.
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The Hoof Trimmer🇨🇦 (@CousineauAlbert) reportedKelly, your posts don't go through because of where you live. Anytime I travel to SW Ontario I have trouble posting. Some areas are worse than others. Ma @Bell should be ashamed.
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johnnydollar86 (@johnnydollar86) reported@shoegirl68 @Reil76 @Bell Do you have teksavvy in your area?, I switch from bell to them and never had any issues
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Bobby (@Zubes22) reported@Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!
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Jancey-Lu Ballantyne (@JanceyLu) reported@Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.
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Northern Girl 🇨🇦 (@MarZimmAnn) reported@Reil76 @Bell Oh boy, I went 11 days without internet few years ago, sent me 2 different modems, couldn’t fix it over the phone, 2 repair visits before a supervisor finally showed up, looked in the main box in my townhouse complex and noticed someone unhooked me to use my line, brutal
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Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
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Nero (@nero648) reported@Bell Can you ask the technicians to close the terminals properly? This is the second time this month my internet was down because squirrels chewed the wires.
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Kevin (@sierralad) reportedFor the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.
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Mark Laventure (@marklaventure) reportedHey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.
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Antonina Banks (@antonina_b69872) reported@PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS
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Barfyman362 (@Barfyman36two) reportedI would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support wow, after over an hour chatting with your support bot, I'm now referred back to the same numbers I started calling to. I will not be calling them as the telephone agents were rude and bad to deal with.
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CindyMcN🇨🇦❤️ (@Mc49Cindy) reported@Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.
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Bill Stewart (@bill_bookersbay) reportedOnly then, did @Bell tried to Steal customers from the startup, and our @CRTCeng "Cancelled" their plans to install yet another Fibre-Optic network instead..
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hockey 272222 (@ravenssfan22) reported@Bell I need the complaint to reach the home network. They’re spamming the same episodes. We need Canadian shows. It’s nothing but repeats.
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🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported@Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported@theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.