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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 51% Internet (51%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Happy Valley-Goose Bay, Brampton, Hearst, Edmonton, Toronto county, North York, Gatineau, Montréal, King, Chilliwack, Vancouver, Guelph, Cornwall, and Cape Breton Regional Municipality.

CityProblem TypeReport Time
Toronto Internet 6 hours ago
Happy Valley-Goose Bay TV 7 hours ago
Brampton Internet 10 hours ago
Toronto Internet 11 hours ago
Hearst Internet 11 hours ago
Edmonton Phone 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @WWELadyRefJess @Bell @CBCHamilton This has a lot to do with the secret haram payments necessitated by bitcoin terminals in the downtown core for IPTV. I guess I shouldn't pick sides but these chicks are hot. Are Bell fools going to make a recognizable effort to support fans. #London

  • bta1976
    bta (@bta1976) reported

    @Bell More Canadians Are Cancelling Their SVOD Services With the rising cost of living, more Canadians are tightening their budgets and one of the easy ways to reduce their outgoings is by cancelling streaming service subscriptions. According to a survey by Angus Reid,

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone please help. Need our phones for work. And we followed payment plan

  • tamera
    Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reported

    Your systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.

  • AdamJPfeffer
    Adam Pfeffer (@AdamJPfeffer) reported

    @burnhamfarms @Bell_Support @SpaceX Tried that but you need a signal first to make it work

  • ur20_savani
    urvish savani (@ur20_savani) reported

    @BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • Spigirl2018
    *Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported

    @nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.

  • 1Lucasmeireles
    Lucas Meireles (@1Lucasmeireles) reported

    @Bell closed an account with bell and have a refund bell won’t give my money back . No support . Will lose money but will go to small claims if have to!

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell @Bell_Support I'm furious. You ripped us off for yrs. Service much slower than promised. Internet stopped working. Netflix stopped working. TV stopped working. Competition offered us a massive permanent discount. Bell's response: save $15/month & hung up on me. What a joke

  • MaryjaneMim
    Maria Mim Maryjane (@MaryjaneMim) reported

    @Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.

  • dannysusemonkey
    creative monkey (@dannysusemonkey) reported

    @Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?

  • lesbiansquiddo
    virtuous ******* squiddo (@lesbiansquiddo) reported

    @footballyuri @Bell @sayu IT WAS SO ******* BAD

  • AphySykes
    Aphy Sykes (@AphySykes) reported

    @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

  • bta1976
    bta (@bta1976) reported

    @Bell_Support and @CRTCeng has already opened investigation into Canadians concerns that @bell is in breech of customer contracts by doing this new policy. Fix it cause CANADIANS WILL NOT PUT UP WITH THIS

  • MubasharBhambri
    mubashar.tariq (@MubasharBhambri) reported

    @Bell Why my internet is so slow while you are charging so much money for it each month.

  • ReginaMachina
    Rachel (@ReginaMachina) reported

    @Bell_Support Our modem isn't working and Bell sent a new kit without one of the cables and no technician?? Calling in is a nightmare with the AI assistant is a nightmare. How are we supposed to restore the service we are paying for?

  • miss_peepers
    Miss Peepers (@miss_peepers) reported

    @Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?

  • HRHDeets
    Carter Ferda (@HRHDeets) reported

    @bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction

  • BeTTaPacKaZomBi
    BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported

    @Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27

  • RessyM
    Stressy Ressy 💙 (@RessyM) reported

    I thought that the @CRTCeng was fixing wholesale rates? I'm still being offered 1 gig fiber service (non bundle) from @Bell for under $60 per the latest flyer I received. They wouldn't offer that for over a year if they were losing money on it the entire time.

  • redman_mather
    Lee Redpath (@redman_mather) reported

    @AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !

  • Lobbies_x
    kyle (@Lobbies_x) reported

    @MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.

  • BrannaghX
    Brannagh x (@BrannaghX) reported

    in the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care

  • Farrightburner
    Steven (@Farrightburner) reported

    @Bell Also fun fact it's probably the source of ur anti semitism rise lol alot of stuff. Like I get it. It can deliver multi x trades and abilities to people in exchange for service. But like it doesn't like us. At all. As in silence of the lambs kinda of intelligence.

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • RogueNerdOne
    Peter Skinner (@RogueNerdOne) reported

    @nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.

  • Renatamx2
    Renata (@Renatamx2) reported

    @Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company