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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 25% Phone (25%)
  • 11% TV (11%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Vancouver, Halifax, Acton Vale, Moncton, Ottawa, Milton, Kitchener, Mississauga, Montréal, Waterloo, North York, Prince George, Terrebonne, and Cambridge.

CityProblem TypeReport Time
Toronto Internet 6 hours ago
Toronto Phone 9 hours ago
Vancouver Internet 10 hours ago
Halifax Internet 11 hours ago
Acton Vale Internet 11 hours ago
Vancouver Wi-fi 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • axelsimonise
    Axel (@axelsimonise) reported

    4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing

  • MWahgwaan
    Merlin St.Wahgwaan (@MWahgwaan) reported

    @Bell_Support just trying to see if theres anyway to get some assistance in the Port Severn area? Theres some old landline homes that have no service in the area, and no way to alert you as they are older citizens. If you could send someone to check the area lines, would be 🥳

  • _owlboxes
    ✨Owl is Migrating✨ (@_owlboxes) reported

    @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

  • VJsapps
    Vijay Sapps (@VJsapps) reported

    @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

  • simran_jo
    Simsss (@simran_jo) reported

    @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

  • SteveDickerNL
    Stunning Steve ⬆️ (@SteveDickerNL) reported

    Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

  • MalusarePranay
    Pranay Malusare (@MalusarePranay) reported

    @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

  • saimrashid
    Saim Rashid (@saimrashid) reported

    @Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!

  • dannydespa
    dan (@dannydespa) reported

    @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

  • reprinted3D
    re:printed 3D (@reprinted3D) reported

    @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

  • RyemanCanada
    Rye man (@RyemanCanada) reported

    @Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now

  • greenbeee1
    green beee (@greenbeee1) reported

    @Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.

  • ShaneBelter
    Shane Belter (@ShaneBelter) reported

    @Bell satellite is the MOST uselesssssss company in the world. We have not had TV for 6 WEEKS.....I have talked to no less than 15 customer service people and to date have had zero help. Avoid Bell at all costs what a Joke of a company.

  • knarr_rosemary
    Rosemary K 🇨🇦 (@knarr_rosemary) reported

    @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

  • BradKrassi87390
    Brad Krassilowsky (@BradKrassi87390) reported

    @vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them

  • YamiYukiSenpai
    YamiYukiSenpai (@YamiYukiSenpai) reported

    @Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?

  • DenbySister
    Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported

    @theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.

  • Barfyman36two
    Barfyman362 (@Barfyman36two) reported

    I would like to thank @Bell_Support for the broken modem causing my TV to be down as well! No seriously thank you. This isn’t a tweet to get the problem solved and make it public. We are getting a new modem tomorrow and I don’t have to watching this disastrous Blue Jays Game!

  • Bell
    Bell (@Bell) reported

    @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

  • janarama39
    Janet Jesty-Murphy (@janarama39) reported

    @Bell @bell my service has been down since July 12 #fail

  • TimJArmstrong
    Tim (@TimJArmstrong) reported

    This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

  • lauriekgrant
    Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reported

    Hey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?

  • nash_qureshi
    Dnash (@nash_qureshi) reported

    @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

  • DouglasJMark
    Douglas Mark (@DouglasJMark) reported

    Called Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.

  • DStrungk
    Ken Braithwaite (@DStrungk) reported

    @Bell_Support We have a Bell streamer. It died. Phone help told us to go to a store. The store in Ancaster was no help. They told us they would do nothing and told us to buy a Fire Stick. Which wouldn't work as we cast to the streamer. So we aren't getting what we paid for.

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

  • KellyCreekDairy
    Harm Kelly (@KellyCreekDairy) reported

    @SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.

  • fcknboogeyman
    🇵🇸 (@fcknboogeyman) reported

    @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

  • rodionovp
    Pavel Rodionov (@rodionovp) reported

    @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡