Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (10%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Prince George, Terrebonne, Toronto, Montréal, Ottawa, Cambridge, Fredericton, Charlottetown, Peel, St. John's, McDougall, Vancouver, Kirkland, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 5 hours ago |
|
Prince George
|
TV | 10 hours ago |
|
Mississauga
|
Internet | 1 day ago |
|
Terrebonne
|
Internet | 1 day ago |
|
Toronto
|
Internet | 2 days ago |
|
Toronto
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Cory Judson (@CoryJudson) reportedI cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.
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🇵🇸 (@fcknboogeyman) reported@JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.
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Bell (@Bell) reported@baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.
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green beee (@greenbeee1) reportedOver a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL
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Consumer Affairs (@ConsumerCSI) reported@Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.
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Infinitus Capital (@InfinitusCap) reportedHere we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?
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Janet Jesty-Murphy (@janarama39) reported@Bell Seriously, this is your solution to no service for a month? What kind of compensation are you offering for this??
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agoulet (@agoulet81) reported@Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!
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Julian Medd (@JMedd19) reported**** @Rogers and @Bell cancelling my services and never coming back
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1ajs (@TDK_Knight) reportedhey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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Kevin Aide (@kdaide) reported@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken
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𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reportedNo internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom
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EyeNeedDoze (@son_dean) reported@Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.
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MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
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David Vandewalle (@vandewallefarm) reported@Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.
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Brian Tobin (@brianpjtobin) reported@Bell Ok I’ve tagged @Bell_Aliant as you advised in your direct message. Hopefully they can resolve this safety issue.
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Saim Rashid (@saimrashid) reported@Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?
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Bruno Corrêa (@bcorrea10) reportedFeb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …
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Denny Brown (@D0wnt0wnBrown) reported@Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.
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Nick (@NickGeer4840) reported@vandewallefarm @Bell_Support Been with @Bell_Support 30 years it's the worst it's ever been!!!!
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Bruno Corrêa (@bcorrea10) reported@Bell Great for identifying roaming and overcharges. Horrible to deliver service.
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Amit Jaiswal (@AmitJai20) reported@Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support
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King Baldwin IVs ghost 🍁🛡 (@BakdwinUVsGhost) reported@Bell can you PLEASE explain to me why two ******* days in a row my internet just stops working MINUTES BEFORE I SIT DOWN TO GAME?
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EyeNeedDoze (@son_dean) reported@bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.
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Consumer Affairs (@ConsumerCSI) reported@kaycechoice @Bell You hit the nail on the head. They don't care. Not in decades. Not only do they not care, it's the opposite. They have contempt for the customer.
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zyla (@callherzyzy) reported@namelessmiss108 @Bell @ahmedthemohsin They are a horrible service. Would suggest going elsewhere tbh
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Cheyne Lothering (@CheyneLothering) reported@Bell @FedEx is lifting their hands, waiting for bell to do a claim. @Bell JUST SEND ME MY PHONES, you handle the investigation after that. Why am I suffering from your poor service!???