Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (19%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Ottawa, Montréal, Sarnia, Toronto, Sault Ste. Marie, Mississauga, New Glasgow, St. Catharines, Nanaimo, Bradford West Gwillimbury, North York, Hamilton, Birtle, Whitby and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Montréal |
Internet | |
| Sarnia |
Wi-fi | |
| Toronto |
Internet | |
| Sault Ste. Marie |
Phone | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Bonwick
(@SharonBonwick) reported
@Bell_Support When will our service come back on??
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Cancel the Parade
(@andrewhyk) reported
@Bell_Support It's the 4K PVR receiver not working. The other receivers are fine.
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Dani€££€
(@DanielleLD73) reported
@Bell_Support Bell will not let you join a phone queue and doesn’t have chat live agent available either. They don’t even have a recording advising there is a problem with service. Poor customer service.
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Misty Dawn
(@MistyDawn_1977) reported
@mkinney427 @JcqMit @Bell_Support I tried calling and recording said they can’t help at this time and to call back. LOL Awesome!
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Debbie Gillespie
(@debgillespie2) reported
@Bell_Support I realize you are aware of the service issue, but not answering the questions phone and dealing with customers is an awful way to conduct business.
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Tristan Campus🇨🇦
(@tristantryblink) reported
@Bell_Support THIS IS US IS ON TONIGHT!!!! FIX IT!!!
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camote32
(@camote322) reported
@Bell_Support credit my account! Not paying for half service.
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Tammy Turner-Snooks
(@Tamstr73) reported
@Bell_Support I’ve been using the app on firestick for over a month cuz you guys came out to fix an issue&my receiver hasn’t worked since,been on the phone with you guys 5 times told I’d need a temp line,still not fixed or no temp line,looks like I should switch back to Rogers,fed up!
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rock the B's
(@luckydjw) reported
@bai56864305 @Bell_Support Same here ... can't access my personal recordings tried to re boot and now my TV says ... BELL fibe Using the down time to call Roger's
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WarningU2
(@WarningU2) reported
@Bell_Support TV is back up but PVR is down hard . This is the 5th outage for me in 6 weeks. I'm so close to canceling my service.
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SHELLBACKS CLUB 🐢
(@ToyTubeTvT) reported
@Bell_Support @Bell fix it already!
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Barbara Macinnis
(@blmac48) reported
@Bell_Support Doesn't help,when I want to,watch the Blue Jays game on SN
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The Techy Tantrika
(@ShamanaDreams) reported
@Bell_Support Since we can't get in queue with your telephone or chat support (we keep getting turned away), how do we get a credit? It's been down since the morning and I haven't been able to use the TV all day.
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Susan Barton
(@suedbarton) reported
@Bell_Support Can someone give us an update. This is so frustrating. Can't get anyone one the phone, Can't get anyone on chat. And no news on why this outage is happening
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BowWow & Friends
(@HappyBowWow) reported
@Bell_Support Ya they hang up on you too.
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🇨🇦Dee Phoenix🇬🇧
(@phoenixkottawa) reported
@Bell_Support Grieving & now no TV. The only thing that was going to make bearable the one week point since my very close friend died was the distraction of TV. Now I don’t even have that. This is your usual lack of communication & customer awareness on steroids.
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aaron grass
(@lovesmycanadian) reported
@mustangmattj @Bell_Support Rogers always gave good credits. Bell? They do it by each day of no service, so they'll end up giving you like $5. Petty company.
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FurMama
(@FurMama14) reported
@Bell_Support Not picking up phones, I was on hold for 40 minutes before Bell told me to call back later. I expect my next bill to be $0 for the constant problems and terrible customer service.
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Abygayle Storm
(@abygaylenorris) reported
@Bell_Support please fix Fibe TV before the game starts at 8:30
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🇨🇦Dee Phoenix🇬🇧
(@phoenixkottawa) reported
@Bell_Support Good news for whom??? Not good news to this customer.
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Nima P
(@Nima58625834) reported
@Bell_Support I can't believe bell has nobody to answer the phone their TV cable has been down since 2pm and been calling them but they have nobody to answer you
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Brian Ouellette
(@BrianOu94512073) reported
@Bell_Support @Bell Sad that we are complaining about not having TV service. A minor inconvenience. We need to get our priorities straight.
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Andrea
(@Andrea82907117) reported
@M43260434 @Bell_Support Having the same issue here and the tech support guy had no idea. Spent over an hour in a chat with tech support.
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Noelle Sinclair
(@noellecsinclair) reported
@EstherWinSerota @Bell_Support @Bell Ditto! Fix it by 9pm EST #ThisIsUs
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Misty Dawn
(@MistyDawn_1977) reported
@Bell_Support It says there are no support agents available in the app for assistance
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Amy Leighton
(@AmyFLeighton) reported
@Bell_Support @Bell Customer service is lacking. Called multiple times and told to call back. Tried virtual fix and chat too only to be told it’s unavailable! Why not say we know there’s an issue we’re working on it? I’m sure you’ll credit your customers for this! Lord knows you bill us enough!#fail
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Debbie Gillespie
(@debgillespie2) reported
@Bell_Support I realize you are aware of the service issue, but not answering the customer service line to speak with customers or answer questions is an awful way to conduct business.
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becca ann
(@rebeccannhill) reported
@Bell_Support Umm hi, we all pay EXORBITANT prices for your services. Can you please figure out your technical support tool-free issues? I can’t seem to get my Bell Fibe 4K receiver to work.
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John Curtis
(@jjcurtis308) reported
@Bell_Support Any further word on resumption of service?
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CJ Smith
(@ceejaycad) reported
@Bell_Support Burlington here. Internet Ok but no TV just a blue BELL fibe screen. I was experience PVR problems and rebooted. Big mistake