Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (51%)
• Phone (28%)
• Wi-fi (9%)
• TV (6%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Toronto, Halifax, Ottawa, Montréal, Fredericton, Oakville, Moncton, St. John's, King, Owen Sound, East Ferris, Elliot Lake, Guelph, and Winnipeg.

City	Problem Type	Report Time
Mississauga	Internet	5 hours ago
Toronto	Internet	16 hours ago
Mississauga	Internet	17 hours ago
Halifax	Internet	1 day ago
Halifax	Wi-fi	1 day ago
Halifax	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Watson (@RobertW96576248) reported 5 minutes ago

  @JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.

• 
  Leslie Ball 🐶 (@LeslieBall29) reported 7 minutes ago

  @Bell_Support @Bell_Aliant Are you having issues in the sackville/Beaverbank area? Our wifi is continually dropping and terribly slow!!!

• 
  Orsys (@OrsysRules) reported 8 minutes ago

  @Skip70969016 @Reil76 @Bell Rogers is the worst. I just quit them. Trying Beanfield now.

• 
  huh (@justatalost) reported 9 minutes ago

  @LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell

• 
  Tish (@TVWShepherd) reported 10 minutes ago

  @Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception

• 
  The Snoman (@craz4sno) reported 13 minutes ago

  How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

• 
  For NL (@ForNL6) reported 14 minutes ago

  Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

• 
  scot stevens (@scot1Tguy) reported 15 minutes ago

  @bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 15 minutes ago

  @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

• 
  Calvin Reynolds (@CalJRey) reported 16 minutes ago

  @Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?

• 
  Cristina Gallo (@galloconsultant) reported 19 minutes ago

  @Bell We are three weeks in and still no phone service at our office. The company that lays claim to the invention of the telephone can’t make it work. Now they are threatening a $500 cancellation penalty for a service they did not and could not deliver. Call us at 905-52G-ALLO?

• 
  Leslie Ball 🐶 (@LeslieBall29) reported 19 minutes ago

  @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

• 
  420420 (@four421twenty) reported 22 minutes ago

  @DemorestKe48215 @Reil76 @Bell 90% of the time its the modem going bad, usually they only last 2-3 years. Threaten to move to another company unless they replace that modem and discount your service.

• 
  Jenifer Lanes (@LovesCheese1) reported 23 minutes ago

  @Bell Why don't you guys just fix it? It is a well known glitch.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 24 minutes ago

  @infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again

• 
  Tanner Thomas (@Tanner_Thomas95) reported 25 minutes ago

  @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

• 
  Rajesh kumar M (@mrajeshdav) reported 29 minutes ago

  @RogersHelps I spent 2 hours with them yesterday, which were the other option was cancelling and asking the customer to pay the early termination feee. Whereas the it is a network limitation of @Rogers .it ain’t such a remote location , the direct competitor @Bell has a 3gbps for the address

• 
  AlexTri (@AlexTri333) reported 30 minutes ago

  @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

• 
  Andy Dennis (@bakayaroh) reported 31 minutes ago

  @Travisdhanraj @Bell Port it to Fongo for 25$ and never think of it again

• 
  Lucky Lucy (@Luckylucydach) reported 34 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

• 
  Cars-Sports-News (@CarsSportsNews) reported 35 minutes ago

  I can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable

• 
  Mark Laventure (@marklaventure) reported 40 minutes ago

  Hey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.

• 
  Orange Cone (@CanadianPylon) reported 47 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Agent Provocateur® (@Provocative_one) reported 51 minutes ago

  @cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.

• 
  Nemmii (@Yaboynemipt2) reported 51 minutes ago

  @Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.

• 
  Stephen Pinsent (@swpinsent) reported 53 minutes ago

  Hey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.

• 
  Kelly (@finnandbeau) reported 54 minutes ago

  @LeslieBall29 @Bell_Support Ours has been terrible in Tantallon the last few weeks! And yes we rebooted as well, multiple times!

• 
  AlexTri (@AlexTri333) reported 55 minutes ago

  @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 1 hour ago

  @TSN_Sports TSN requires an extra 8 dollar subscription to access this content. Really? So even with a channel subscription I can't watch a Canadian competing? Go **** yourselves you greedy ******** #Tennis #Cincinnati @Bell @BellMediaPR #Shapovalov

• 
  ildi (@illin33) reported 1 hour ago

  Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!