Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (26%)
- Wi-fi (9%)
- TV (6%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Fredericton, Toronto, Winnipeg, Ottawa, Brantford, Halifax, St. Catharines, Woodstock, Sydney, Richmond Hill, Vaughan, Surrey, Cambridge, Nepean, and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Fredericton
|
Internet | 47 minutes ago |
|
Toronto
|
Wi-fi | 17 hours ago |
|
Winnipeg
|
18 hours ago | |
|
Toronto
|
Phone | 19 hours ago |
|
Ottawa
|
Phone | 20 hours ago |
|
Brantford
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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DWN613 (@DWN613) reported@Bell been on hold for an hour simply trying to book a technician appointment from a letter BELL sent me in order to replace aging copper network with 100% fibre How in the world does it take this long?
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NS (@kojam2022) reportedNorth York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support
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Darling Terrace Publishing (@DarlingTerrace) reported@bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.
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DonDraper (@OnAShipOfFools) reportedAfter a whole week, @Bell has been unable to address my email issues. One week. Can you imagine not having access to your email for a week? Bell technical said they would email me with a status update. You can’t make this stuff up
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Bell (@Bell) reported@SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.
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Tanner Thomas (@Tanner_Thomas95) reported@Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there
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Kimberly (@broddy83) reported@Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.
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Crystal Vargas (@IConcedeToNoOne) reported@Bell I am not the one having issues with you. @Reil76 is. Contact him. I haven't been with you for years. And, never will be again.
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dodge journey Crossroad (@RobertRabi7) reported@Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.
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Mylen Dunbar (@mylendunbar) reported@Bell @matchizen @Bell send a DM like you requested several weeks ago, no reply. Not surprised. Absolutely worst customer service 👏
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🇨🇦Wayne🇨🇦 (@Reil76) reported@sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian
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The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported@Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.
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DonDraper (@OnAShipOfFools) reported@Bell it shouldn’t take 6 days to fix email
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𝕰𝖑𝖎𝖘𝖘𝖚𝖍 ×͜× 💌🥀 (@H0pedivisionn) reported@_KRub__ @Bell i wouldn’t be either that’s such bs. they should be refunding you bc wtf is this “no return fee” just reading this pisses me off esp these days, everything is so expensive and people are struggling
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Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
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Papasmerf (@papasmerf68) reported@Bell everyone don’t bother calling bells 800 number for any kind of technical help unless you have great service and here in Canada we don’t have that. But if you do be ready to lose some brain cells cause they just don’t understand what we are talking about.
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell I have multiple post secondary educations in computer engineering and I get audibly upset when I get talked down to by some IT **** asking me if I tried turning it off and on again
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RTLVocalCoach (@RTLVCoach) reportedI still have no service and got no help from @Bell i will not be paying for service I never received!
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kfir ohayon (@kfirkiki) reported@Bell Our London, ON business has had NO internet or phones since Friday. After telling us 72 hrs, now you want another 24 just to open a ticket? We’ve been forced to CLOSE and have lost $20,000+ in revenue. This is a business account. Completely unacceptable. Fix this TODAY.
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mike bigalow (@mike_bigalow) reported@Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?
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Natasha Patrick (@Nattypatty33) reported@Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!
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Mike (@maplelake13) reported@Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.
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Powel Cuber (@CuberPowel) reported@Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.
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Joey Mack (@Jmackwins) reportedcaveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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darlene macklem 🇨🇦 (@MacklemDarlene) reported@Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬
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Guyus Grey (@GuyusGrey) reportedAfter having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.
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Robert Watson (@RobertW96576248) reported@JesseEdwards78 @Bell I left Bell well over a decade ago. I used VOIP. Voice Over Internet Protocol, with my computer internet service provider. Cheaper by far, and long distance was no extra cost. Later, I retired my computer & internet some 6 years ago. I just use a 'smart' mobile phone.
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Leslie Ball 🐶 (@LeslieBall29) reported@Bell_Support @Bell_Aliant Are you having issues in the sackville/Beaverbank area? Our wifi is continually dropping and terribly slow!!!