Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (48%)
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Phone (18%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: St. John's, Dieppe, Lower Sackville, Rapide-Danseur, Acton, Fall River, Montréal, Halifax, Les Cèdres, Toronto, Kitchener, Fredericton, Terrebonne, Edmonton and Glen Williams.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| Dieppe |
Internet | |
| Lower Sackville |
Internet | |
| Rapide-Danseur |
Total Blackout | |
| Acton |
Internet | |
| St. John's |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Morris-Wheeler🌈✨
(@Rainbowboii94) reported
@Bell_Support So I called and asked for my security deposit back, spoke with someone at Bell but they never did anything so now I gotta wait another 30 days… On top I spoke with someone about my internet bill and said I would pay and you have no record of that either!
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Mika
(@mythile30) reported
@Bell_Support Don't give me that **** @Bellsupport the fibre optics line is messed up the only way is for a tech to come
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Sarah 🇨🇦 🇺🇦
(@2oubleagent) reported
@Bell_Support Hi Bell Support, is there an outage in M5C 2M6 area? Thanks
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cdncoffeegirl
(@ProMaskersUnite) reported
Dear @Bell you mobility website sucks the big one. Trying to upgrade my phone but does not give any plan options for the device I want except for a shareable plan which I do not want. GIVE people options! I can’t go into a store as I won’t get my $50 admin fee waived. @CRTCeng
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Sudhir♔
(@Sudhir_Deshwal) reported
@Bell_Support Hi Bell , is there any outage in castleoaks brampton area?
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Jacob Morris-Wheeler🌈✨
(@Rainbowboii94) reported
@Bell_Support What’s the point in reaching out. I’m out money while your company “looses” the conversations between an employee and customer and I don’t get my complete security deposit back because of it. On top your same company harasses me daily because of a bill I can’t pay till I get paid
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Dan Harris
(@danharrisndp) reported
God bless unprotected wifi, because otherwise, I'd be cut off. Damn it @Bell_Support, I've been coming to this cottage for 6 years and the connection has never been this bad before. I used to be able to play games on my phone, now I can't even get twitter updates
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Jason Gemmill
(@l_Palmolve_l) reported
@Rogers I understand your are investing 10 billion to your network. Can I look forward to my bill going up because your team dropped the ball? I am sure that money wont be coming out of your bonuses right?!? @Bell cant come to my neightbourhood fast enough with Fibe.#rogersdown
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Rick Walrond
(@RSWalrond) reported
@RogersHelps enough is enough, my ability to work from home is being impacted by this unstable internet! @Bell as soon as your get REAL Fibre to my house, I'm ready to mingle! @TownofWhitby
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Jared Thebeau
(@ThebeauJared) reported
@Bell Just got your internet, it ******* sucks. 1000mb up and down is more like 5mb up and down
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Harmon Seaside Links
(@Golfharmon) reported
We are currently experiencing issues with both our 643-4322 and 643-6950 phone lines and are working with our service provider to resolve the issue. We apologize for the inconvenience and we appreciate your patience. @Bell_Support
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Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓
(@rastasack) reported
@theslimdude @Bell Telus is big in Quebec too, their payphones say TELUS, ours used to say BELL before they took them all out, just 10 years before they get federal help to do their basic job and install an FN tower somewhere that isn't all profit, but progress. Bell is backward without Public help
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Steph Vivier
(@Steph_Vivier) reported
Hey @Bell, where is the communication about the business phone outage? Its been 3.5 hours and our customers are getting a message that the number is disconnected. I am told it is widespread by your people. PLEASE COMMUNICATE!!!
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nicholas
(@NichoalsCelica) reported
@Bell_Support it’s an absolute joke that 36 hours after I switch and install all 3 of my f****** services, I now have zero use to anything! I’ve called 310-bell 5 time to be told that, the earliest they can fix this problem is the following day! #backtorogersigo
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Priya Ganguli
(@priyaganguli) reported
@Bell_Support my friend who's new to Canada visited the Bell store at Eaton centre to buy a pre-paid connection. After she swiped her card, we were told the system was down so the transaction hadn't gone through. But $50 was deducted.
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Andrea Ruzzo
(@ruzzotweets) reported
Experiencing an internet and cell outage here in Whitney, Ontario. Luckily we have Starlink as a backup here and this is the second time it's come in handy this month 🙃 Any insight @TELUS ? @Bell ?
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arcanadian_23
(@rohancnaidu) reported
But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way
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EoTp WARFARE
(@androode1) reported
@MasterSachimo @Bell_Support Weird they didn’t reply back to you. Worst internet provider. 90% of bell customer service don’t really wanna help they just want to get off the phone asap. You can tell. They sold our region to Xplornet without telling us. Then a bell employee told me last year.
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spicytuna
(@spicytu29171295) reported
@Bell on phone w/ operator..told her I've had sporadic service for 3 days now..she tells me 24 hrs to 5 DAYS b4 I can get someone to resolve issue?? I can't work without service & Bell telling me in addition to 2 days already, another 5 days maybe? wtaf? this is nuts!!ffs!!
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Mika
(@mythile30) reported
No internet or cable for 6 days. 2 straight days of cancelled tech apps. Wtf @Bell @BellMediaPR
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Felix Kaechele
(@weltraumagentur) reported
@CCTS_CPRST @Bell @Bell_Support Thanks! I filed a complaint (#00000001230206). I have a good handful of people in my town that are facing the same issue. Would you suggest they file their own complaints or is one good enough?
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CCTS-CPRST
(@CCTS_CPRST) reported
@weltraumagentur @Bell @Bell_Support If they are also unable to come to a resolution with their provider, they can also file a complaint with us! (2/2)
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heidi
(@heidiapps) reported
@Bell_Support Hello, our internet is down today - we haven't made any changes. Modem gives error code 1000. No outage reported. But is there one?
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Em Ban
(@tiffsforbreaky) reported
@Bell No denying you have been a superior service the oat few years... but just wondering if you had considered offering some relief (free data) for July 8th. Many of us relied on our Bell cellphones for work etc while our @Rogers accounts were down @Bell_Support #rogersoutage
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Shawn Nicholson
(@shnicholson) reported
Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).
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Tabitha
(@tabithahogue) reported
@Bell_Support Is internt service down for Carrying Place Ontario?
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Priya Ganguli
(@priyaganguli) reported
Now another Bell store has told us to go back to that one and resolve the issue. Please reverse the transaction. Let us know how to do it. #bellcustomer @Bell @Bell_Support
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Chad
(@chadatola) reported
@Bell for 5 years I have been asking bell to fix an issue to which the tech was so confused. I called apple instead and apple was clear it’s definitely your service provider. When there’s a voice mail my phone freezes. Bell do you know how to fix the issue?
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spicytuna
(@spicytu29171295) reported
@bell, it's not that I'm pissed of limited service for 3 days, it's 20 minutes on the phone w/ no answers why & being told another 24 hrs. to 5 days f b4 someone tells me WHY?? I use my wifi on phone for work..im on Disability..no income & no explanation! DO BETTER!!
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GreenDLawn ⭕
(@GreenDLawn) reported
@Bell_Support Thanks for ruining my day by deactivating my sim without notice. The new sim you want me to use also doesn't work. An agent is telling me to go to the bell store after wasting an hour of my time already and I do not have one close.. Worst upgrade experience ever.