Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (49%)
• Phone (27%)
• TV (10%)
• Wi-fi (8%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Terrebonne, Toronto, Montréal, Ottawa, Cambridge, Fredericton, Charlottetown, Peel, St. John's, McDougall, Vancouver, Kirkland, Brampton, and East Ferris.

City	Problem Type	Report Time
Mississauga	Internet	18 hours ago
Terrebonne	Internet	18 hours ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago
Montréal	Internet	1 day ago
Mississauga	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosemary K 🇨🇦 (@knarr_rosemary) reported 7 minutes ago

  @theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that

• 
  Adam Pfeffer (@AdamJPfeffer) reported 10 minutes ago

  @Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service

• 
  Mike Gaudet (@Amok1441) reported 12 minutes ago

  What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

• 
  OT (@Oliver_Trpcic) reported 13 minutes ago

  @bell @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  Atomic Sh0cKer (@AtomicSh0cker) reported 13 minutes ago

  @MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!

• 
  Saim Rashid (@saimrashid) reported 15 minutes ago

  @Bell @Bell @Bell_Support The issue isn't a changing estimate, it is the intentional dishonesty and ignoring your customers. How is it ok to have a 4 day outage and completely ignore customers and provide no feedback or updates?

• 
  1ajs (@TDK_Knight) reported 15 minutes ago

  hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

• 
  Vijay Sapps (@VJsapps) reported 16 minutes ago

  @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

• 
  David Brennan (@DBrennanCYW) reported 24 minutes ago

  @Bell_Support Bell’s new security provider API is awful. On hold now for 47 minutes while waiting to cancel my service. Apparently my time is not appreciated.

• 
  Matt K (@KempM88) reported 26 minutes ago

  @vandewallefarm @Bell_Support Bell ******* sucks

• 
  Mr.B (@bigleafkev) reported 33 minutes ago

  @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

• 
  re:printed 3D (@reprinted3D) reported 33 minutes ago

  @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

• 
  Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported 36 minutes ago

  @theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.

• 
  Tina (@ProphecyQueen) reported 40 minutes ago

  @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

• 
  Cory Judson (@CoryJudson) reported 41 minutes ago

  I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

• 
  Sixth Wind (@AlgomaHighlands) reported 42 minutes ago

  @Bell Counting down the days until the new Internet company hooks us up and no longer have to deal with bell

• 
  EyeNeedDoze (@son_dean) reported 42 minutes ago

  @bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.

• 
  Janet Jesty-Murphy (@janarama39) reported 43 minutes ago

  @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 44 minutes ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

• 
  Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported 49 minutes ago

  @Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.

• 
  K387 (@TheK387) reported 50 minutes ago

  @Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.

• 
  David Vandewalle (@vandewallefarm) reported 51 minutes ago

  Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

• 
  Vijay Sapps (@VJsapps) reported 51 minutes ago

  @Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !

• 
  Trevor Cox (@Trevordovsky) reported 51 minutes ago

  @Bell here we are again. Your customer support STILL sucks. You still owe me money.

• 
  Pranay Malusare (@MalusarePranay) reported 53 minutes ago

  @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

• 
  Bell (@Bell) reported 55 minutes ago

  @baisenique My apologies for this inconvenience with your network coverage. Please follow @bell_support , send us a DM so we could forward to the dedicated team and properly investigate the issue.

• 
  Annagt (@annagt04) reported 57 minutes ago

  @Bell_Support @Bell_Support - problems with services in Toronto and Mississauga

• 
  Radha ☮️ (@lemon_meringues) reported 60 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  Carla_SensFan92 (@carlast_sensfan) reported 1 hour ago

  @Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.

• 
  Alexo (@Verove242) reported 1 hour ago

  @Bell_Support I tried but we still have the same issue why?