Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Cambridge, Regional District of Central Okanagan, Montréal, Moncton, Nanticoke, London, Milton, Guelph, Winnipeg, Mississauga, Toronto county, Ottawa, Sydney, and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Cambridge
|
Phone | 5 hours ago |
|
Regional District of Central Okanagan
|
Phone | 6 hours ago |
|
Montréal
|
Internet | 6 hours ago |
|
Cambridge
|
Phone | 1 day ago |
|
Moncton
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Love My 7 Wood (@LoveMy7Wood) reportedIn my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.
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Dan Harris (@danharriscan) reported@CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.
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🇨🇦leon (@eyexcel) reported@Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.
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Always Freija. (@vanderhague) reported@Bell Why are you hiring non-Canadians who so obviously hate your own customers? Disgusting, anti-Canadian company that backs the flooding of this nation with people who despise us and then give them jobs. Don’t insult us and then pretend to give a ****.
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J Jonah (@FathersForSons1) reported@Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training
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Olympique de Montréal (1971 - 1973) (@OM_NASL) reportedFor the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?
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Rob Newman (@rob_newman) reported@tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.
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Christopher Butt (@gotnewf2291) reported@Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure
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kℓaas (@klaaspice) reportedwtf is Sportsnet 360 and why tf is not included in my package @bell
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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lexisnexis (@babsy1234) reported@Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).
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Tina (@ProphecyQueen) reported@Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.
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Therese (@theresemacdona6) reported@Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!
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Elyn (Էլին) (@Tokyo_Drift19) reported@Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.
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EyeNeedDoze (@son_dean) reported@bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.
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Sam Pitaro (@sammypits) reported@Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.
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TonyyyP👽 (@TonyP187) reported@Bell last weekend I purchased @Starlink 200 for $115/month,to replace your overloaded Tower signal internet 166+ tax 50mbps 600gb. My mom(85)has been your customer since 1958,paying 255$/m for services,slowly but surely,I will cancel all of them,respect your elders. #Bell
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Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
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Iampelumi 🇨🇦 (@Itzpelumi) reported@Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics
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Cluesy (@KelseyB18384983) reported@Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?
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Hollie Pollard (@hollie__pollard) reported@Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reportedI’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!
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Bruno Corrêa (@bcorrea10) reportedFeb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …
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Justin S (@thej_schro) reported@POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.
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Rochelle Whittingham (@THATS_HERxo) reported@Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.
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Helen Forbes (@forhpm) reported@Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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SebRen (@SebArtDram) reported.@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺