Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 12/24/2025 18:30

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (21%)

    TV (21%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Richmond Hill, Halifax, Cambridge, Ridgetown, Saint-Zotique, Fredericton, Kentville, Waterloo, St. John's, Maple, Mississauga, Winnipeg, Gatineau and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaRichmond Hill Internet
CanadaHalifax Internet
CanadaHalifax Internet
CanadaToronto Wi-fi
CanadaCambridge Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • eurocarz Robert Paulziak (@eurocarz) reported

    @Bell bell is the worst company, never again

  • ChefRyanLewis Ryan Lewis (@ChefRyanLewis) reported

    @Bell_Support poor cell service over the last few days in BC/AB.

  • Monsteranthe6ix Monstera Man (@Monsteranthe6ix) reported

    @Bell_Support Is there an outage in the Yonge and St Clair area? C'mon Bell do better.

  • sharuss1 R Smith 🇨🇦 Officially Original (Check Mark here) (@sharuss1) reported

    @Rootbrian_ @Bell_Support I appreciate that, but I’m not into hard wired iPads and Fibe tv is advertised as a wireless solution. I know what I have had and what I expect, which is a reasonable wireless signal speed. At the moment I have it again. Just looking for consistency/stability from the provider.

  • DeanPlunkettTHW Dean Plunkett (@DeanPlunkettTHW) reported

    Hey @Bell. Our internet has been out since noon yesterday. The last update was at 7:00 last night, saying that it would be operational by 8:45 am this morning. It's now 9:15 am, with no new information. An update would be nice...some of us rely on your service for our livelihood.

  • fence_guy Vaccine Kills (@fence_guy) reported

    @Bell worst wi-fi ever !!!

  • loislane99 Shannon O'Brien (@loislane99) reported

    @Bell_Support is there an outage in Carp (west Ottawa) region? Your website says no but my internet says yes.

  • MandoBrave MandoBrave (@MandoBrave) reported

    @bell .75/minute to call the U.S.A. From canada, this is ridiculous “, switching bag to Rogers. Also, the mobile data 5G is awful all over the GTA vs @rogers

  • roeteddy rochelle🌻 💉💉😷✊🏻🧡☕🌈👩‍🦯 (@roeteddy) reported

    @nejsnave @Bell @TELUS please offer the disability support to them

  • marshmat Matt Marsh (@marshmat) reported

    @Bell Pro tip for any customers stumbling across this: renting WiFi equipment from Bell is a terrible deal. The stuff is paid off in 8 months but they keep charging you for it forever. You can buy much better gear, and save money, by just going to any local computer store.

  • AudioDial Audio Guy (@AudioDial) reported

    @nejsnave @Bell @bell is THE worst company in the world. Claimed $122 million covid relief and fire workers anyway; outsource jobs; rip us off with infrastructure that tax payers subsidized; leverage their monopoly to kill competition. They should be forced to subsidize internet for low income.

  • Sandenn Sandenn (@Sandenn) reported

    @jerryleewilson The entire @Bell media suite of apps are garbage. Don’t work on Apple TV, spotty at best over web and mobile

  • shaponks shaponks!! (@shaponks) reported

    @Rogers why is your internet service so pathetic 🤔😱 If only @Bell had fiber in my area I would have never stayed with you @Rogers

  • saleemkhan Saleem Khan | saleemkhan@mastodon.social (@saleemkhan) reported

    @Bell_Support 1753ET I appreciate the response but this is the typical of what dozens of people at Bell have told me since 2021, and only two actually moved anything forward. I've spent somewhere in the neighbourhood of *a full working month* on this, yet problems persist. Why?

  • Rootbrian_ Rootbrian's updates, rational thoughts & opinions (@Rootbrian_) reported

    @coulombe_max @Bell Wi-Fi is not "internet service". Wire up your computers, and it won't be ****** at all.

  • SujiFPS Abel🧋 (@SujiFPS) reported

    @Bell Nah, don’t trust this one but. Pure fibre doesn’t even reach to old community areas/ old housing areas. It’s been a handful of years as a bell customer and our internet is still capped 100mb in our area. Internet drops bellow 40mb 30% of the time.

  • gshindle Garth Shindle (@gshindle) reported

    I've about had it with @Bell . Dumped our phones for Telus but still have Bell Fibe internet. Unstable connection all the time. To make it worse... TSN app is terrible. Garbage company. Absolute trash. Spent thousands per year for 20+ yrs on Bell. Can't wait to be done w/ them.

  • ryanviegas Ryan Viegas (@ryanviegas) reported

    @Bell terrible value added service - Bell modems do not have a strong enough signal in any size home, these pods are necessary and therefore Bell forces your hand to “rent” these - should be free plain and simple

  • garrybeirne Garry Beirne (@garrybeirne) reported

    @Bell_Support Four months! If you can do something please do it quickly ... my task tomorrow (I'm retired) is to contact CRTC and a number of journalists who deal with consumer issues.

  • Pasta2Maria Maria Pasta (@Pasta2Maria) reported

    @Bell_Support I have no bell service in Oakridges Richmond Hill. I have been rebooting for an hour and still no service

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    Answer by @Bell to @TeksavvyBuzz #CRTC complaint "EBOX now a division of Bell. Bell doesn't provide EBOX with any wholesale services, telecom or other. There can be no agreement, off-tariff or not, preferential or not, between Bell & EBOX since they're the same corporate entity"

  • Donna_Carrick Donna_Carrick (@Donna_Carrick) reported

    2 hrs 47 mins on phone w #Rogers @RogersBiz My bill doubled this month. New person needs to look into it. They refuse to have someone call me back. Ask me if I’m a happy customer. @Bell #Bell can you help?

  • writingright4u Sheralyn Roman (@writingright4u) reported

    @Bell at what point do you actually give a f$$$ about customers? We moved over a week ago, paid for phone forwarding cause we couldn’t use our same number and you still aren’t forwarding our calls or playing the recorded message. Lost business !!! 25 year customer! FFS!

  • Remarkable6316 Mark Lundy (@Remarkable6316) reported

    @Bell So you weaken our wifi signal and then try to scam us with wifi boosters.

  • CDPenaranda CarlosDavidPeñaranda (@CDPenaranda) reported

    @Bell_Support is there an outage in Oakville?I have no internet service since 7 am. Customer service did it know

  • Donna_Carrick Donna_Carrick (@Donna_Carrick) reported

    Done playing games. Hung up after 3 hrs on phone w #Rogers @RogersBiz My bill doubled this month. They refuse to have someone call me back. Obviously don’t want my business. @Bell #Bell can you help?

  • Lehacloud Leah (CrispyCloud) (@Lehacloud) reported

    @Bell why do you like scamming people so bad?

  • beingahumaan Albatros (@beingahumaan) reported

    @Bell I used bell pods. They are garbage. Just letting you know .

  • MrKevinBailey Kevin Bailey (@MrKevinBailey) reported

    @Bell I’ve had a Bell Fibe junction box attached to my house for several years and am still on copper wire service. What gives?

  • Rootbrian_ Rootbrian's updates, rational thoughts & opinions (@Rootbrian_) reported

    @sharuss1 @Bell_Support Is this via wired or wireless connection? Highly suggest wired, because you'll never get anything close to gigabit or higher over a wireless connection.