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Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 26% Phone (26%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ajax, Toronto, London, Mississauga, Ottawa, Markham, Winnipeg, Montréal, Arnprior, Cambridge, Halifax County, St. John's, Norman Wells, Toronto county, and Fredericton.

CityProblem TypeReport Time
Ajax E-mail 18 hours ago
Toronto Wi-fi 1 day ago
Toronto E-mail 1 day ago
London E-mail 1 day ago
Toronto Internet 1 day ago
Toronto E-mail 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeDigitalink
    Mike E (@MikeDigitalink) reported

    @Bell_Support I just signed up for Bell Mobility and went to the Number Transfer webpage but it's not recognizing my Bell temp number. And when I called support they said they were having tech issues and were unable to talk further

  • infamousadam13
    ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported

    @K38Tweets @Reil76 @Bell This is all the fault of Compaq and HP who started ****** IT support and passed it off like a flu to other tech companies.

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @michaelcoren @Bell Yes.... apparently it's a Bell Issue that they are working on. This is from Tech Support. "Thanks for reaching out. This is a known issue affecting some Sympatico email users, and our teams are actively working to resolve it. The estimated resolution time is 10 PM tonight."

  • Tanner_Thomas95
    Tanner Thomas (@Tanner_Thomas95) reported

    @Bell has to be the worst company out there, you do an upgrade online, but then decide to cancel because you can get the product in store.. now you’re saying it’s going to take a week for the upgrade to cancel?! Then having the rudest case manager out there

  • BabyGirlWife
    Edmonton Lilly (@BabyGirlWife) reported

    @Bell How the hell do i put in a HAZARD DANGEROUS LINE !!!! Your STUPID AI cant comprehend anythh8ngnoutside of a god damn phone number !!!!

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

  • nosoupfoyou
    dang (@nosoupfoyou) reported

    @Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace

  • SamAttinelt3uf
    Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported

    @Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.

  • kojam2022
    NS (@kojam2022) reported

    North York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support

  • Timsaal_1
    Timsaal Bukhari (@Timsaal_1) reported

    @Bell_Support central node in the network is rigged to the command line again

  • __nadia25
    Nadia🇬🇩 (@__nadia25) reported

    @Bell_Support you must be having serious problems with the wifi. For the past few days, my wifi has been dropping. Doesn’t make any sense!

  • mrtolbon
    marnie t. vollmann (@mrtolbon) reported

    @Bell sucks! Agent that’s helping to fix my modem ends the call and doesn’t call back, they sent a defective modem and want me to pick up a new one! store doesn’t have it available, new one ships in 1 or 2 days, no options to get a tech to come, no internet to work… A joke.

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

  • LeslieBall29
    Leslie Ball 🐶 (@LeslieBall29) reported

    @finnandbeau @Bell_Support The $$ we’re paying. I just checked our speed and it’s terrible.

  • ForNL6
    For NL (@ForNL6) reported

    Legit hate @Bell and their absolute dogshit service 🖕

  • SakiPathmasiri
    Saki Pathmasiri (@SakiPathmasiri) reported

    @Raptors @IQ_GodSon @Bell You can understand why Darko had IQ run a ton of Point Guard, even when some fans didn't want to see it. All that is going to help his off-ball play. His instincts will take off, and he'll have that on-ball skills to guide the off-ball game.

  • 77ai22
    Laura Flipper (@77ai22) reported

    @harbourtechx @Bell_Support Have you been able to login yet? I can't.

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Kevin_D_Lyons @Reil76 @Bell My family was always Bell mostly because my Dad was a splicer all his adult life. Bell is not the bell of my Dad's we all got rid of them they are terrible now.

  • mike_bigalow
    mike bigalow (@mike_bigalow) reported

    @Bell_Support I have restarted the equipment but the problem persists, it is only one channel that has the problem. How do I send a DM?

  • UrBoutToLose
    Ur Bout To Lose 🎮🕹 (@UrBoutToLose) reported

    @Raptors @Bell And Jakob is still the starting Center. wtf are we doing in Canada? On no other team in the league he’d be a starter. Cut the bs already n get serious! Lemme see a championship contending roster.

  • ravenssfan22
    hockey 272222 (@ravenssfan22) reported

    @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

  • broddy83
    Kimberly (@broddy83) reported

    @Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Everytime I’ve asked they hang up.

  • Bell
    Bell (@Bell) reported

    @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

  • aprilsets
    April (@aprilsets) reported

    @Bell_Support is there an outage in Stoney creek, Ontario?

  • mrajeshdav
    Rajesh kumar M (@mrajeshdav) reported

    @RogersHelps I spent 2 hours with them yesterday, which were the other option was cancelling and asking the customer to pay the early termination feee. Whereas the it is a network limitation of @Rogers .it ain’t such a remote location , the direct competitor @Bell has a 3gbps for the address

  • ankyc14
    4N-K1T [3TC] (@ankyc14) reported

    hello folks, @Bell_Support - i got a gift card (prepaid visa) last year when i signed up for the internet service - however, i was unable to redeem it and i only realized recently that i didn't reach out to you guys - please let me know what can be done about this, thank you!! :)

  • scot1Tguy
    scot stevens (@scot1Tguy) reported

    @bell new home customer internet/cable. placed a call July 30th. Only getting partial service promised by salesman. No callback yet. Not a good start

  • Stoney_13
    Jon Stone (@Stoney_13) reported

    @harbourtechx @Bell_Support Having the same problem, I don't think it's a device issue.

  • Mc49Cindy
    CindyMcN🇨🇦❤️ (@Mc49Cindy) reported

    @Reil76 @Bell Happened to me I left Bell and only found out the modem they installed was actually from rogers. They tried to charge me for not returning the bell modem they never installed. 🙃🫢