Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (22%)
- TV (13%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Woodstock, Campbellford, Toronto, Calgary, Winnipeg, Ottawa, Fredericton, Oro-Medonte, Montréal, Yarmouth, United Counties of Leeds and Grenville, Laval, Simcoe, Centre Wellington, and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Woodstock
|
Phone | 2 hours ago |
|
Campbellford
|
Total Blackout | 3 hours ago |
|
Toronto
|
Wi-fi | 3 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Calgary
|
Internet | 8 hours ago |
|
Winnipeg
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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Habs GHG ✨ (@HabsGHG) reportedMy effing tv connection @Bell keeps conking out. WTF.
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Leo (@Leo71106092) reported@Bell_Support home phone has been out since last Saturday - apparently an issue with a cable. I have been lied to far too many times this week. No one has an answer. Now it is supposed to be fixed by 10pm tonight - 94 yr old mother has no service for almost a week.
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Oluwapelumi (@MPDansu) reported@Shelby2628 @Highteaspeaks @Bell They just called me randomly late last year. First thought it was a scam call, later discovered it was Fido My wife who is a current customer called to change to my plan but they said it's just for customers that left
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Brad Canada🥷 🇨🇦 (@BradCAD79) reported@Bell_Support Giga Hub 2.0 with Firmware version: 2.14.1 has a major flaw with the DMZ Advanced mode. The Internet drops every few hours, requiring toggling the DMZ mode on and off. So annoying and unacceptable in 2026. When is the fix coming?
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Rochelle Whittingham (@THATS_HERxo) reported@Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.
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Heyboonsuccess (@heyboonsuccess) reported@Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.
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Rayan (@rayansadri) reported@Highteaspeaks @Bell im doing $30/month on bell bro .. switched from rogers after 6 years (**** rogers)
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fedupnewfie (@bluewhaler20191) reported@Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.
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Leo (@Leo71106092) reported@Bell my 94 year old mother’s home phone has been since Saturday, I’ve been lied to twice already. When it was going to be fixed, that it was fixed, then it wasn’t fixed and suddenly today they say it’s fixed. Her phone is still not working and someone may be out tomorrow.
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Nisi Morgan (@nisimorgan) reported@Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod
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Johnny Dirt (@JDirt1980) reported@TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.
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Hollie Pollard (@hollie__pollard) reported@Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.
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goli (@halehvalaleh) reported@Bell_Support Funny, I spoke with your customer service department yesterday and they insisted there was no outage and that your website was showing the incorrect information.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported@Bell_Support It’s a Neverending issue but it’s been a lot worse lately
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tuxking2000 (@tuxking2000) reported@bell fibe pvr still sucks big time, backup, forward during the hockey game just freezes. programmed by monkeys. infrared signals still don't work like they should. just a flaming pile of excrement.
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Cryptofanatic420 (@Liam14903953) reported@Samsung crappy phones, crappy TVs and just all around crappy company. I dont think ill ever buy a samsung anything ever again. Its just throwing away money. And places like @Bell and @Rogers promote selling garbage.
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P.a.r.m.v.e.e.r Tatla (@ParmveerSingh45) reported@Bell_Support Hello Bell Support, I have an iPhone 15 Pro Max (Model A3105) that is currently locked to the Bell network. I am currently traveling abroad in India and need to use a local SIM card for my work. Could you please help me unlock this deviceMy IMEI is: 350793225966387
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Gaurav Shindé (@sailorshinde) reported@Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!
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Route 17 To SkyCountry (@Mars_Robot) reported@WWELadyRefJess @Bell @CBCHamilton This has a lot to do with the secret haram payments necessitated by bitcoin terminals in the downtown core for IPTV. I guess I shouldn't pick sides but these chicks are hot. Are Bell fools going to make a recognizable effort to support fans. #London
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Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported@Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎
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Curt Corbett (@TheCWade) reported@Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.
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Tony Smyth 🇨🇦 (@LateNightCam) reported@TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.
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Jay (@jaytbreezy) reported@Highteaspeaks @Bell **** @Bell they know not to call me
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Olujide 'Chukwudi' Sobola (@sobola_jats) reported@Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.
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DNA does not lie! (@dnadoesnotlie) reported@Bell_Aliant @Bell @BellAliant as a Canadian born citizen who pays Canadian dollars to a Canadian company for Canadian service services to a Canadian Hire Canadians and only Canadians There is nothing worse than myself as a Canadian working in Canada paying a Canadian company for a Canadian service for you to hire somebody from another country for you to send my money to another country. This should be criminal.
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Helen Forbes (@forhpm) reported@Bell I’ve been on the phone for 1 hour 25 minutes, 4 different people. After explaining why I cancelled my service, Randy the manager asked me if I wanted a Bell router. Now he’s told me he’s the highest person I can speak to. Won’t give me a supervisor name, vp name. @CRTCeng
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katiehasbangs (@katiehasbangs) reported@Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.
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Chris Aglah (@chris_aglah) reported@Bell Never going back to @Bell. They tell you one thing and when you join, they start charging you whatever they want and most of the customer service people do not listen.
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Byron A. Martin (@byronamartin) reported@Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?