Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 11: Problems at Bell Canada
Bell Canada is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (22%)
- TV (13%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Edmonton, London, Moncton, Bathurst, Richmond, St. Catharines, Calgary, Simcoe, Tilbury, Toronto, Carleton Place, Brantford, Winnipeg, Woodstock, and Campbellford.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 7 minutes ago |
|
London
|
Phone | 2 hours ago |
|
Moncton
|
Wi-fi | 3 hours ago |
|
Bathurst
|
Internet | 5 hours ago |
|
Richmond
|
TV | 5 hours ago |
|
St. Catharines
|
Internet | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
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Byron A. Martin (@byronamartin) reported@Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?
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Thomas Halkett (@thomas_halkett) reportedDown with @Bell I hope they go broke asap
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Noon (@_noon278) reported@Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.
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Leo (@Leo71106092) reported@TheSpec she also has a medical alert service that isn’t working either with this outage. How many are in the same situation? One fall and we’re in big trouble. @Bell and @Bell_Support have been completely useless. Lying every other day when it will be repaired.
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mom🍉 (@jaymegzzz) reportedDoes @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me
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Rick O'Connor (@ricksmsnet) reported@Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.
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Ted Tester (@PoliticsCan1999) reported@TorontoStar @Bell is having trouble with China Huawai Dishes killing the business. Spy dishes have NEVER been removed. Don’t know. Ask them for a document that states they are all removed and ask why it is not on website. Investigators have already received the answer. #cdnpoli
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goli (@halehvalaleh) reported@Bell_Support Funny, I spoke with your customer service department yesterday and they insisted there was no outage and that your website was showing the incorrect information.
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
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jim saul 🇨🇦🌽🐓 (@SflJim) reported@Trevordovsky @Bell The only answer here was to leave…much better service with Roger’s now.
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Yasser (@yassal83) reported@Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business
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Peter T (@Petert13251912) reportedDear @Bell, You sent me an offer, for the past three days I’ve been trying to transfer two mobile lines to your service. Unfortunately, your support people has been unable to complete the task. The service quality and language skills have been very disappointing. It hurts you.
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Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months
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Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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It Gets Bretter (@itgetsbretter) reported@Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage
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Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported@Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎
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Infinitus Capital (@InfinitusCap) reported@Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???
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Paul (@Paulondrumz) reported@Bell FIX YOUR DAMN APP
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Dave3 (@david3rd) reported@Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot
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OK universe you're in charge (@ABhummingbird) reported@Bell Why is my 83yr old mom paying $81/month for 20GB on a paid-off iPhone 13 with no bundle/extras? Loyal customer for years. Why are long-time customers, esp seniors, left on outdated plans while newer customers get better pricing? You’re abusing loyalty. @cbcgopublic
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Doretta Wilson (@Doretta_Wilson) reportedDear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.
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Sam Pitaro (@sammypits) reported@Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.
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virtuous ******* squiddo (@lesbiansquiddo) reported@footballyuri @Bell @sayu IT WAS SO ******* BAD
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Leo (@Leo71106092) reported@Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews
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Ernie (@ErnieFemiOwen) reported@MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB
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Ian Clarke (@IanClarke_ca) reported@Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.
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Anubhav Mehta (@Mehtanubhav) reported@Bell is literally have disgusting network system, everytime I look for the signals. All I do is turning on and off airplane mode just to refresh. I can’t believe, this is the condition of bell network in city like Toronto. I’ll never switch to the bell again.
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Trevor Cox (@Trevordovsky) reported. @Bell your customer service sucks I actually had a service rep hang up on me today. 3 times I have tried to have an issue resolved, and you all keep passing it on to another representative. You owe me money. I want my money.