Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Mississauga, Greater Sudbury, Winnipeg, Westmorland County, Elmsdale, St. Catharines, Dieppe, Halifax, Wingham, Toronto county, Calgary, Edmonton, Kincardine, and Bruce County.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 5 hours ago |
|
Mississauga
|
Internet | 7 hours ago |
|
Greater Sudbury
|
Phone | 7 hours ago |
|
Toronto
|
Phone | 9 hours ago |
|
Winnipeg
|
Phone | 10 hours ago |
|
Toronto
|
Internet | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Mason (@OpinionatedLad) reported@ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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shawna (@shawnasativa) reported@Bell_Support hey bell, just curious. if i have a channel in my tv package that i no longer want, do you make it easy to cancel online through your site/app without having to speak to someone? because @RogersHelps certainly doesn’t, and now i’m genuinely considering a big switch.
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Scott (@Slomicron) reported@CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.
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Luc Groleau (@LucGroleau) reported@Bell 2/2 ....she bought a variety pack of Quest bars. There were 4 peanut bars which she cannot eat without dying. 3 bars remaining now. Only Bell techs were here. One of them took it. What else is missing that we don't know? Symptomatic of a bigger problem... Respond pls.
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Mike MacDonald (@MikeMacD) reportedHey @Bell why does your internet suck so bad lately?
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Stu Caz (@StuCaz861391) reported@Bell Our Giga Hub 3000 shows a red Internet light since Friday night. We replaced the modem as instructed and service is still down. Only our house is affected. This outage is unacceptable — please document it and apply a credit for the lost weekend.
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stemvox (@stemvox) reported@Bell_Support Placed a call to @Bell today about our internet Fibe service. It was down. After the typical questions and quick fix scenarios offered it was determined the issue was outside our house. I checked the exposed fibe line outside the house. No breaks. So we book a technician to come. No one available outside of normal work hours. Simply hilarious. Next move? @Rogers
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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Maria Mim Maryjane (@MaryjaneMim) reported@Bell_Support It’s my Aunt that’s having problems with the service, she has been using your services for four years without a problem and now her internet has been turning off and on randomly and her landline doesn’t work either.
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Rockstar (@Rockztar_1) reported@Bell worst network ever!!
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Spexon Toronto (@spexontoronto) reportedHi @Bell_Support is internet/wifi going to restored and if so when to 75/95 Havenbrook and 5 Parkway Forest Drive, Toronto. All these buildings are highly populated and it's not good leaving service out this long as other services TV/fibe phone are out also! Update pls!
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KyFlo (@flop78) reportedwtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!
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The Sensational Truth (@SensArmy4Ever) reported@clahanna Maybe we can get a Fibe Internet in the CTC @Bell @Senators .. the barn is a no signal zone, and need free Wifi now!!!
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Oladipo (@Oladipoaojo) reportedReally disappointed with @Bell_MTS @Bell service. Since January 29th, I’ve been unable to create a profile for my Bell Mobility account, and multiple support interactions later still no resolution. No one has been able to identify the issue. This shouldn’t be this hard. @Bell
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Laurie Naugle (@laurie_naugle) reported@C_Mulroney @Bell **** you and your fat **** boss you useless ****
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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Michael Mason (@OpinionatedLad) reported@CBCOttawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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*Honk Honk* Canada First🇨🇦 (@Spigirl2018) reported@nath_beauregard @Bell Bell is awful to deal with. They don’t listen, employees all sound like they are reading from a script. Years ago when we left them to go elsewhere, they told the new company we had changed our minds and were keeping their services. Horrible company.
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Monark Bhanuprasad Brahmbhatt (@monark_23) reportedWhy tf is your customer service SO fuxkin much unpredictable & unreliable!!! @Bell #bellbusiness wtf!💀
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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em ❤️🔥 (@ithinkforme1989) reportedWhy is it impossible to get info from @Bell on fibre op installation? 😭 we need internet besties please help.
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VamosRafa (@VamosRaFAN) reported@Bell hey bell. You were supposed to come to install TV, phone and internet and you did not come twice without noticing. You are billing me monthly since even if I don’t have any service with you!!! Called you twice, you told me everything was fine. Still received 2 bills today!!
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Andres Hernandez (@andreshmt) reported@Bell @Bell_Support this company sucks!!They dont have fibre in alot of places and i am talking urban areas,nothing remote,for example at Driftwood Dr Burlington ON,they only have 100 Mbps and cost like3 times more than 1.5 Gb that i'm paying now,they didnt even offer a solution
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Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reportedGoing on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.
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Anthony Wong (@Awong94) reported@Bell your customer very poor and cannot procees my issue after 1 1/2 hours very sad might have to think of changing soon
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Khan (@FerozKh08656482) reported@Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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Mike “The Ref” Malowany (@miketheref) reported@TonyKhan we here in Canada we want to watch #AEWCollision, but the channel it is on doesn’t change over because of NASCAR on before. @Bell please fix this!!! Really frustrating on a PPV weekend!!!
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long