Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (46%)
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Phone (20%)
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TV (19%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Dartmouth, Winnipeg, Thornhill, Saint John, Buzwah, Ottawa, Halifax, Leamington, Brampton, Sandy Lake, Fort St. John, Cambridge and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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trunler
(@trunlersbubba) reported
I’m still getting heavy packet loss due to bad @Bell_Support network routing to NA servers. Been asking for help from Bell support for DAYS and not one person will look at my MTR results. 1.5 GBs Fiber internet too 😩😩 #VALORANT #packetloss
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HoopsfanAB
(@ydfished) reported
@BellMediaPR @Bell_Support what have you done to the Summit league championship game? You had it but just came back & you have a pac 12 woman’s game on? Fix it!
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krish🐅
(@kri23sh) reported
@Bell_Support is Bell internet down in Toronto? Been having troubles since last night
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Kathleen Flett
(@FlettKathy) reported
Just spent an extremely frustrating hour on the phone with Bell trying to sort out our new TV-Internet pkg. My experience -- misrepresented pricing, slow re-crediting of incorrect amounts, and little satisfaction. Won't be recommending them to anyone! @Bell @Bell_Support
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Warrior Of Truth
(@DPocroianu) reported
I was assaulted by management @Bell & forced to work while I was throwing up & told to "Snap out of it". The abuse never stopped for 15 yrs now just changed forms to Bell Disability Management to Lawyers trying to break me in litigation. #InternationalWomensDay2022 #MeToo
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Wifi Speed Tester
(@wifi_tester) reported
@Bell! Why is my Wi-Fi download speed 30.76mpbs and upload speed 8.68mpbs, when I'm paying for 35mpbs down and 10mbps up?
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bob beddow
(@bobbeddowcomic) reported
@Bell You guys are so #sneaky I paid my account in full and canceled it in February. Today you sent me a bill for $62. When I access by phone, I'm told my balance is $0. Just trying to #scam me? It's this kind of #crap that made me change carriers.
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Darren
(@Darenisqcode006) reported
@realcabbagefact @Bell Collateral damage
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Matt Fish
(@fisha697) reported
Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today
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Tylor White
(@TylorWhite5) reported
@BellCanadaSucks @Bell I’m so damn happy to find a group to express the frustration Bell has cause me in the last few months. Their agents are ****, plans are atrocious, and god forbid you need to miss one frigging payment! One month missed and shut my phone off. 0 customer service help when called!
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Brian Johns
(@TheBrianEJohns) reported
@Bell_Support and @Bell Is there an internet outage for Bell customers in Ajax? Thanks.
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🇨🇦Canuck🇨🇦
(@CoalitionCanad1) reported
@Bell_Support Here’s the update. After demanding a service call which the tech was weary about they came changed the end on the cable. Problem fixed! Much faster now! For two years of complaining about the internet. 15 minute fix for a problem which gave me inferior service. It NEVER worked!
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Scales Nature Park
(@ScalesNaturePrk) reported
@Bell_support @Bell So, I'd hoped that being able to reach Corporate Care this morning would have helped, but no. Please help. I just need to get these phones repaired under the manufacturer's warranty. @sonimtech says to look up Bell Reference Code REF9866 on how to deal with it
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HoopsfanAB
(@ydfished) reported
@BellMediaPR @Bell_Support look. Some idiot switched your channel assignment for the n Dakota st v s dakota st game from ESPN2 to ESPNU & the Stanford womens game. Not what I’m paying for in your US college sports package. Get this fixed!!
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Zade
(@baklavazaddy) reported
Extremely disappointed with how @Bell customer service agents treat loyal customers.
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Karan Sood
(@karansood) reported
@Bell is your service down in m8w postal code ?
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hockeynut
(@snowmanonfire) reported
@Bell Your internet is 10 MB that’s megabytes wtf even bother? 10 Mb while the other guys 1.5 Terabytes. How many megabytes in a terabytes you might ask? 1000000 mb = to 1 terabyte again why even bother in my area 15 years fibe is coming it never cane!
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Hollie Pollard
(@holliepollard_) reported
While @rogers uses third party Canadian vendors in all departments, @Bell outsources internationally with techs being Bell employees. Both companies have great profit margins but treat their vendor employees like a number.
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heyitsreid
(@reiderdie) reported
@Bell_Support Can I please get some help?
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Wifi Speed Tester
(@wifi_tester) reported
@Bell! Why is my Wi-Fi download speed 31.32mpbs and upload speed 8.99mpbs, when I'm paying for 35mpbs down and 10mbps up?
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Bank$
(@Banks__Banks) reported
Anyone have @Bell @Bell_Support and having continued issues with their services, especially internet…? I can’t take this anymore and it’s expensive 🥺
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KindaKindly (9-7-1)
(@Austin66380118) reported
@Bell_Support Pay for 1.5Gb internet and im getting 30 download and 35 upload, Absolutely ridiculous. This is very much on your end, any fix in site?
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tajinder
(@taj2011) reported
@Bell_Support Hi I’m roaming in US and using A&T network and unable to make outgoing or get incoming calls. Any issues that you guys know of?
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🇨🇦Canuck🇨🇦
(@CoalitionCanad1) reported
@Bell_Support I left Bell the first time because the guy in India could not get me service for my landline for 5 days! I live in a major Center! I got rid of Bell and said I would never go back. Fibre Optics came to the neighbourhood and I got sucked in for $100 a month for unusable with…
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L. Meyers
(@Lew_SE_) reported
Hey @Bell I was wondering, for me to actually get fibe installed at my new location so my business can run, do I need to be bigger and maybe you will pay attention to me or is your only solution having someone tell me I have to wait until May or June to have internet?
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markBearsfan
(@MBearsfan) reported
Left @Bell and switched to @cogeco and am very pleased. The customer service alone is worth it, but the savings for product quality is incredible.
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Danny White
(@LP1391) reported
@Bell_Support would be great if there was an update. There is clearly an outage in Toronto, but you guys not saying anything.
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L. Meyers
(@Lew_SE_) reported
@Bell maybe my “small business account” isn’t enough for you to want to pay attention to. I mean when you tell a customer to wait until the summer with no real solution it makes me wonder how new customers get fibe or are existing customers not enough?
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Danny Bush
(@danbush52) reported
@Bell_Support I'm just wondering how much longer the problem with the towers is going to persist. I'm having to put airplane mode off and on at least six times a day to get proper service. I know a lot of people in Ontario are going through the same thing.
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L. Meyers
(@Lew_SE_) reported
@Bell I was also wondering, was I suppose to figure out my own solution since going copper is most certainly not a better option and being told I needed to sign up for a 2 year contract for a mobile hotspot and deal with it until you decide that I should have internet.