Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (14%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Halifax, Winnipeg, Montréal, Cambridge, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, Bradford West Gwillimbury, and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 55 minutes ago |
|
Halifax
|
Internet | 6 hours ago |
|
Halifax
|
TV | 23 hours ago |
|
Winnipeg
|
Internet | 1 day ago |
|
Winnipeg
|
Internet | 1 day ago |
|
Winnipeg
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
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Kyle Warwick-Mathieu (@Kyle_AD_Voice) reportedWhy did my @Bell_Support internet have to die tonight? Some idiot cut a cable line somewhere, and now I can’t get any work done. #DoBetter
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Michael Mason (@OpinionatedLad) reported@CBCOttawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
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Leo (@Leo71106092) reported@Bell Would love to but home phone has been down for almost a week. @Bell @Bell_Support keeps lying, saying it will be fixed and it never is…. It’s supposed to be fixed by 10pm tonight - guessing another lie because I asked a tech in the area and he said next week at the earliest.
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crusher1360 (@crusher1360) reported@nath_beauregard @Bell I cancelled Bell a year ago. They give you a good 2 year deal and then screw you when its time to renew. After i cancelled they then want to give you a deal. Screw Bell. Never again
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Rachel (@ReginaMachina) reported@Bell_Support Our modem isn't working and Bell sent a new kit without one of the cables and no technician?? Calling in is a nightmare with the AI assistant is a nightmare. How are we supposed to restore the service we are paying for?
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Jenifer Lanes (@LovesCheese1) reported@Bell Can't you just answer the question? This is not a private issue. Others may have the same question. In the app, how do you download a show that has been recorded when there are several episodes listed ? There is no 'download' button or option listed.
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Leo (@Leo71106092) reported@Bell I’m pretty sure you already know this is an issue - apparently it’s a pretty big issue that doesn’t seem to a sense of urgency attached to it. So make a couple inquiries into the damaged bell cable impacting home phone service in West Burlington/Aldershot - with Hamilton numbers
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RyanCartier (@RyanCartiers) reported@Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?
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Freeze (@handa_suhas) reported@Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell
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Trevor Cox (@Trevordovsky) reported. @Bell your customer service sucks I actually had a service rep hang up on me today. 3 times I have tried to have an issue resolved, and you all keep passing it on to another representative. You owe me money. I want my money.
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philippe gauthier (@gauthier1100) reported@ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it
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Nikki Angulo (@NikkiA12) reported@Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!
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x-Cole (@colew2626) reported@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
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Steph (@Stephy_72) reported@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
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lexisnexis (@babsy1234) reported@Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department
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Goosey (@its_gooseyy) reportedHey Mark at @Bell **** you lmaoo. Put me on hold for 40 mins just to hang up on me. @Bell_Support your sales people are wild.
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Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
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Cryptofanatic420 (@Liam14903953) reportedWhy do ppl renew contracts to get another cell phone from places like @Bell and @Rogers. They give you a garbage phone that breaks down in only 2 yrs...my phone from 15 yrs ago still works...thats how much you're bring ripped off. Stop using them!
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Stan Walker (@stanwalkercci) reported@blaing99 @Bell Spoke with a tech guy today who wants to build a support company addressing this very problem. Biggest complaint in Telecom - support and billing
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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kℓaas (@klaaspice) reportedwtf is Sportsnet 360 and why tf is not included in my package @bell
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Miss Peepers (@miss_peepers) reportedCan anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
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x-Cole (@colew2626) reported@buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell
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North (@Northdaddy) reported@CTVNews @CTV @Bell You are the worst. The reason I cancelled traditional TV. I'll always ensure to make an effort that not a single dollar from our family it's way into your shill, propagandist, hands. Pathetic.
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Adam Pfeffer (@AdamJPfeffer) reported@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
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fedupnewfie (@bluewhaler20191) reported@Bell cell service here outside of St Johns is now absolutely ****. Even on the TCH it is deplorable yet we are paying outrageous dollars for this **** service.
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Berto 🇵🇹🇨🇦 (@MacanBerto) reported@TruthFringe @BlueJays @Bell cancel them - like the rest of us
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Leo (@Leo71106092) reported@bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support