Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (54%)
- Phone (23%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, North York, Halifax, Ancaster, Mississauga, Sydney, Lunenburg County, Montréal, Chibougamau, Orangeville, Montague, Lethbridge, Burlington, Boucherville, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 9 hours ago |
|
North York
|
Internet | 18 hours ago |
|
Halifax
|
Internet | 21 hours ago |
|
Toronto
|
Internet | 21 hours ago |
|
Ancaster
|
1 day ago | |
|
Mississauga
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Curt Corbett (@TheCWade) reported@Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.
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Ron Shaw (@ETRdotTVRon) reportedAfter Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.
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Bruno Corrêa (@bcorrea10) reportedFeb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …
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Jordy Gold (@JordyGold) reported@Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!
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Cory Judson (@CoryJudson) reportedI cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reportedI’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!
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† Data Babe (@alentyler) reported@Highteaspeaks @Bell If you have a Costco membership card , you can check out any Fido or Roger’s stand in Costco. Most times they offer good deals. I was able to cut mine down from around 85 or so to 40$ tax included.
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Iampelumi 🇨🇦 (@Itzpelumi) reported@Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics
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Yessevel Rodriguez (@Yessie1914) reported@Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd
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Elyn (Էլին) (@Tokyo_Drift19) reported@Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.
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Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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ISIKO ISAAC (@isaac_isiko) reported@Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.
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Olujide 'Chukwudi' Sobola (@sobola_jats) reported@Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.
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Jamiu Alao (@jwhizzo_) reported@Highteaspeaks @Bell Get No Name sim card at Real Canadian super store, NoFrills or any Loblaws store. It is like $5. Activate the sim card by migrating your existing number to it. You can call the customer to help you to do that. Downloaded PcMobile app. Choose the data plan you want.
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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kℓaas (@klaaspice) reportedwtf is Sportsnet 360 and why tf is not included in my package @bell
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Tim Jaques 🇨🇦 🇺🇦 🇬🇱🇩🇰 (@PretendEditor) reported@MartyMakFly @Bell_Support Well, I would never give them that, because they already know that if they are for real.
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Paul (@Paulondrumz) reported@Bell FIX YOUR DAMN APP
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Sherry Rezaie, MD (@shaghayegh755) reported@Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!
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Infinitus Capital (@InfinitusCap) reported@Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .
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Rick O'Connor (@ricksmsnet) reported@Bell @peterlogz @bill_dub My address is 642 Crozier Rd, Oxford Mills ON K0G 1S0 I asked the rude Team Leader for his boss’ name & number & he refused. He asked for my number & he would call me. No call. I was also without my internet and tv from Thursday afternoon to today at noon. WOW, did I miss it.
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John (@johnowolabi_) reported@Highteaspeaks @Bell which did you switch to? help a brother..
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Exiled (@ExiledRLL) reported@sebdot @Bell @FANEXPOCANADA anyone down?
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Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported@CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*
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Denise Gomes (@sweety82) reported@Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating
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7even® (@iam_7even) reported@Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.
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brenda johnstonhanna (@jbhannahurontel) reported@Bell_Support Our campground has a shared tower nearby Rogers has jumped on it All the campers want to switch their cell service from bell to Rogers due to better reception I’m happy with Bell but want you to be a provider on our shared service because my cell service is poor
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Brendan Fyke (@BlackHoleNorth) reported@Bell What is going on with your customer service? We just signed up for Bell again. Now either when calling or trying to live chat with someone for support, its a 40 min wait. How about hiring some more staff. Ridiculous.