Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- TV (12%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto county, Toronto, Mississauga, Montréal, Scarborough, Gravenhurst, Ottawa, Wellington North, Machin, St. Catharines, Burlington, Brockville, Gatineau, Kirkland Lake, and Armstrong.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Internet | 2 hours ago |
|
Toronto
|
TV | 2 hours ago |
|
Mississauga
|
Internet | 2 hours ago |
|
Montréal
|
Internet | 19 hours ago |
|
Toronto
|
Internet | 24 hours ago |
|
Toronto
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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liam dixon (@chunker27) reported@Bell what kind of a joke service is your technical support, 6 months with a temporary wire hanging in front of our house with new wire waiting to get installed!!!!! Can’t call anyone because just keep getting passed on to another “operator “
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Rochelle Whittingham (@THATS_HERxo) reported@Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.
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Ngozichi Etoe (@RhakelsA) reported@Highteaspeaks @TamiloreAdewuyi @Bell Chatr, Fido are undre Rogers now. Chatr is the cheapest but for quality service and good mobile data Fido works well
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rkt (@RajivKu74035890) reported@Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOD Max plan (Bring Your Own Device).
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Brendan Fyke (@BlackHoleNorth) reported@Bell_Support Is there anyway to get support other than waiting for 40 mins on hold or 38 mins for a agent to reply to a chat support? Just ridiculous. I just signed up with Bell again recently. Customer service has REALLY gone downhill. Do better.
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mom🍉 (@jaymegzzz) reportedDoes @Bell know that their service sucks so much *** in Port Hope that I can be outside in the open air and still can’t send or receive calls or texts, we bought the best phones money can buy thinking it was our old phones sucking, turns out it’s simply just @bell 🤩 reimburse me
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Prince Ade-Chameleon (@ade_chameleon12) reported@EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).
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Robert Montemurro (@rmontemurro1) reported@Starlink @Bell is so bad that everyone should switch to this.
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1ajs (@TDK_Knight) reportedhey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant
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CyFr 🇨🇦💙💛 (@o0CyberFreak0o) reported@ModernAgri_Tips @Bell @Rogers As much as setting up cancelations early is peace of mind that you've taken care of incidentals. The truth of the matter is you almost never want to call in order to cancel until the new services are ready.
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Infinitus Capital (@InfinitusCap) reportedHere we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???
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Ron Shaw (@ETRdotTVRon) reportedAfter Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.
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Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Phone and plan 60 after tax. This is better than just a 25 after tax plan though. In my opinion. (Works for me anyway). Seems network not too reliable on cheaper plans(20-25 per month plans).
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Byron A. Martin (@byronamartin) reported@Bell - Internet down, TOLD 20-25 minutes for Tech Support when I started the call - 2 HOURS and five minutes and STILL ON HOLD? Really? Are you kidding me, for this crap Customer Service?
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Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months
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Dan Harris (@danharriscan) reported@CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.
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Paul Salmon (@pfsalmon) reported@Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Big Guy B (@BigGuyB84) reported@MelissaLantsman @Bell what is this trash? Get your **** together
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Daberechi. 🟡 (@Kollerkunzultz) reported@Highteaspeaks @chiebvka @Bell don't do it, the service leaves when you leave Toronto
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Elijah (@Elijahforce) reported@Highteaspeaks @Bell Which network
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Anuj Miglani (@AnujMiglani1) reported4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support
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MiracleofMilk (@MiracleofMilk) reported@Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced
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Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported@Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒
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EyeNeedDoze (@son_dean) reported@Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.
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Joan Reed (@JoanRee71984820) reported@RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing
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John (@johnowolabi_) reported@Highteaspeaks @Bell which did you switch to? help a brother..
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Mike Gaudet (@Amok1441) reportedWhat the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community
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Desirée Bishop (@desireedante1) reported@Bell_Support Hi, is there some kind of issue in the Main and Gerrard area (Toronto)...I cannot ot make or receive phone calls...they get dropped or go to a busy signal. It started some time around 8pm tonight.