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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Greater Sudbury, Mississauga, Montréal, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, Cambridge, Gatineau, Dartmouth, and London.

CityProblem TypeReport Time
Greater Sudbury Phone 13 hours ago
Mississauga Internet 13 hours ago
Montréal Internet 17 hours ago
Montréal Internet 17 hours ago
Ottawa Internet 17 hours ago
Mississauga Internet 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaMaruncic
    Jessica (@JessicaMaruncic) reported

    @Bell unbelievably horrible service today. We have all of our business internet and phone through you and none of it is working and I am being told too bad. Business can’t run too bad, customers get an out of order phone message too bad! #worstcustomerservice

  • binyaameengori
    BG (@binyaameengori) reported

    @Bell Fix your pods. This **** is annoying. Ever few months they start flashing.

  • Kett4short
    Kett (@Kett4short) reported

    @JFN1971 I hang up as soon as I hear them! So think about that @Bell @TELUS and whoever else thinks they are saving money by going offshore.

  • DeedeeFor98
    Deedeefor (@DeedeeFor98) reported

    @ryangerritsen @Bell It really is a tiring game. How is it "new" customer can get blah blah blah for $ but long existing customers get nothing until we call and complain.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • Slomicron
    Scott (@Slomicron) reported

    @CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support is there an issue with Wi-Fi in the Whitby area we had a small power cut just for a second, but the Wi-Fi never came back

  • PantusoSilvio
    goodfella (@PantusoSilvio) reported

    @stunlokked @Bell Get a firestick and download apps to stream shows andmovies I have had the same issues for years and Bell won’t budge even though I have had a cell plan for over 25 years! I am a senior and having a firestick is the best and cheapest way to go if Bell doesn’t want to help out !

  • texasranger_72
    texas ranger72 (@texasranger_72) reported

    @ryangerritsen @Bell Library is free, Starbucks is free, Tim's is free, other places with free internet. Cancel!

  • kezeike
    kene E (@kezeike) reported

    @Raptors @Bell He is in the 905 wasting his talent when we need someone to help with rebounds

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2

  • indicabitchx
    annabelle (@indicabitchx) reported

    i called to fix my internet and @Bell hung up on me talkin bout “cAlL us DuRinG bUsiNess hOuRs” BISH it’s 9:41!!! yall open at 9AM. why TF is no one working on the phones rn????

  • PeterTu67128266
    Peter Turner (@PeterTu67128266) reported

    @ryangerritsen @Bell Last time I converted to Rogers, a senior sales guy called and I told him that I wasn't doing this every 2 years. He called me a "loyal customer" and it would be locked in except for standard increase. Gone up about $20 in 7 years.And I don't have to " threaten' them anymore

  • Inder1_322
    Inderrjeet Singh (@Inder1_322) reported

    any response @Bell @Bell_Support or i should change the network after more than 2 years of loyalty

  • OremusRosarium
    Ora Pro Nobis (@OremusRosarium) reported

    @RogersHelps I did hence why I'm reaching out via social media Why am I being forced to pay a penalty for service that didn't work. I had to go back to @Bell Make it right

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow

  • Slothius
    Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported

    Going on a week without access to my data because @Bell doesn’t have the brain power to solve a tech issue.

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • dipplingdan
    Trumpenstein (@dipplingdan) reported

    @Bell Nice, after talking for more then 30 minutes with someone I can hardly understand , he tells me that my modem needs to be changed and I have to go the store to change it myself. Great customer surface !!!!

  • Delwood74
    morleyman (@Delwood74) reported

    @ryangerritsen @Bell Everybody: "Just tell Rogers you're cancelling and they'll offer you a much cheaper package" Me: "I'd like to cancel my service" Rogers: "Sorry to see you go"

  • em6380
    eric Martin (@em6380) reported

    any one else have issue with @Bell Canada, try to contact senor manager who hides behind there trained seals .. Had a service tec LIE about a problem which would result in me digging up my driveway No accountability from Bell Canada

  • KingstonBraeden
    King Of The North (@KingstonBraeden) reported

    @CloudyNights47 @Bell Bad internet got me moving like an invasive species

  • AminSheivari
    Amin Sheivari (@AminSheivari) reported

    Who is overseeing @Bell_Support @Bell service. I keep loosing service several times a year which is due to shortage of number of terminals over the pole in the neighbourhood and every time a new customer signs up technician remove previous customer and connects a new one

  • TheHonest_PM
    TheHonestPolitician (@TheHonest_PM) reported

    @ryangerritsen @Bell Cancelled them recently. Roger’s came to the door and threw down some offers. I moved the internet plus 4 cell phones. I save 100 a month. Bell kept raising my cell phones. I called them about it multiple times. See you later @bell

  • Grizbbagon
    Grizb (@Grizbbagon) reported

    @Bell absolute garbage company. Leaving after 22 years. I would happily pay more than I am paying now to Elon and starlink when they get a phone service going. Just out of spite.

  • DirtyShirt0204
    DirtyShirt02 (@DirtyShirt0204) reported

    @Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.

  • heyitszenn_
    zen (@heyitszenn_) reported

    Fortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before

  • stunlokked
    Stunlokked (@stunlokked) reported

    Every time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!

  • BENDELLX1
    BENDELLX (@BENDELLX1) reported

    @Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?