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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 22% Phone (22%)
  • 12% TV (12%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Winnipeg, Montréal, Mississauga, Toronto county, Ottawa, Sydney, Truro, Kelowna, Sherbrooke, Cambridge, Calgary, Corner Brook, Edmonton, and London.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Winnipeg Internet 3 hours ago
Montréal Internet 3 hours ago
Toronto Wi-fi 4 hours ago
Toronto Internet 8 hours ago
Mississauga Phone 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • o_jibby
    Oseni (@o_jibby) reported

    @bell customer representative lied that my 2 years contract was terminated only to check my account to still see the contract Also when I got the internet I wasn’t told it was a contract Just frauds

  • mau_arocha
    MAURI AROCHA (@mau_arocha) reported

    @Bell hi I’m trying to pay my bill but the app keeps in a loop and don’t let me register my service

  • babsy1234
    lexisnexis (@babsy1234) reported

    @Bell why do you put the wrong phone number on my bills? Im in the east coast but the number on my bill for customer service is bell not bell aliant. I spent 10 minutes just waiting on hold, another 5 mins explaining my problem then to be told I have the wrong number.

  • 47TheAgnt
    Agent 47 (@47TheAgnt) reported

    @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

  • LovesCheese1
    Jenifer Lanes (@LovesCheese1) reported

    @Bell Nope doesn't help. If you have recorded 2 or more episodes from a show, the download function is no longer available. You guys should know this and not be sending generic responses written before the app was updated.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Bell I’ve spoken to at least 8 agents but possibly more today! This is a day I’ll never get back. Then the guy in billing says his computer is having problems! And he’s with @Bell!! If I could see the CEO now I would. I’m bloody furious! I’ve given my name, dob, account # til I’m sick

  • rob_newman
    Rob Newman (@rob_newman) reported

    @tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.

  • JDirt1980
    Johnny Dirt (@JDirt1980) reported

    @TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.

  • AmaraFarmServ
    Ty Carruthers (@AmaraFarmServ) reported

    @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

  • Paulondrumz
    Paul (@Paulondrumz) reported

    @Bell FIX YOUR DAMN APP

  • donprecio
    PRECIOUS (@donprecio) reported

    @Highteaspeaks @Bell Koodo is $32 after tax.any, you can link to your bank for automatic payment or pay by yourself, so you don’t owe them just don’t pay if you don’t want service.

  • sobola_jats
    Olujide 'Chukwudi' Sobola (@sobola_jats) reported

    @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.

  • TLord446
    Time-lord446 (@TLord446) reported

    @Bell_Support ironically I'm paying around $80 for internet service yet i can't even use it constantly because of every 2000 error being handed out like Candy on Halloween

  • Leo71106092
    Leo (@Leo71106092) reported

    @Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • ETRdotTVRon
    Ron Shaw (@ETRdotTVRon) reported

    After Blue Origin had a big boom boom yesterday, AST Space Mobile, who is contracted to ride Jeff's sticks to orbit, is down 17% on NASDAQ this morning Not good for @Bell who shunned SpaceX. Idiots.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .

  • Elijahforce
    Elijah (@Elijahforce) reported

    @Highteaspeaks @Bell Which network

  • yassal83
    Yasser (@yassal83) reported

    @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Bell I will be calling in after each month to get credit since you guys can’t figure out what the issue is causing my wifi to get disconnected constantly at times, and since you refuse to send a technician.

  • Olamiii__
    Ọlámilékan (@Olamiii__) reported

    @Highteaspeaks @TamiloreAdewuyi @Bell They have very low network coverage. Once you get to certain locations, the network just goes off.

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

  • LeafsForever14
    🇨🇦 Leafs_Forever_75 🏒 🥅 (@LeafsForever14) reported

    Hey @Bell, your tech support is lacking.

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell @Bell_Support I'm furious. You ripped us off for yrs. Service much slower than promised. Internet stopped working. Netflix stopped working. TV stopped working. Competition offered us a massive permanent discount. Bell's response: save $15/month & hung up on me. What a joke

  • andrewhyk
    Cancel the parade (@andrewhyk) reported

    @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

  • aap53
    Andy Potter (@aap53) reported

    @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

  • david3rd
    Dave3 (@david3rd) reported

    @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot