Bell Canada Outage Report
Why is my Bell Canada service not working?
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If you are having issues, please submit a report below.
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Bell Canada compensate me for the outage?
The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
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Internet (49%)
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Phone (20%)
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TV (17%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Edmonton, Laval-des-Rapides, Cambridge, Ucluelet, Montréal, Toronto, Almonte, Mississauga, Winnipeg, Waterloo, Calgary, Bridgetown, Brampton, Kingston and Moncton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Morris Dalla Costa
(@MorrisDCosta) reported
Get a text 5 seconds after the call from #BellCanadaSucks saying technician will be out Sunday from noon to 5. Call and another guys scheduling not our problem. Now no internet. @BELL should be arrested for thievery, stealing money without providing service. #LdnOnt
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Royal
(@royalfreshnss) reported
@Bell_Support so my internet was out for over 12 hours. I never reported it cause I didn't have the time. It's back now but am I going to get reimbursed for that time you didn't provide the service?
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cryptogasms
(@cryptogasms) reported
@TorontoUltra @Bell bell sucks man. all these years of paying BELL and not even 1 ******* dollar as a reward. My parents have been loyal Bell customers since they immigrated here in the 70s; thats over 50yrs of monthly payments and not 1 single $ they've given back to us.
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Jo O🇨🇦
(@mammaO57) reported
from
Oakville, Ontario
@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems
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Daryl
(@DrylEast) reported
Three dropped calls with @bell while trying to cancel my service and no one calls back. A true example of their quality .. lack there of, Of service they provide.
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Brady
(@SmexxyMoose) reported
Bell has gotta be the worst satellite TV company out there. Really glad they don't care about their customers. @Bell @Bell_Support @Bell
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J MD
(@JMD31905586) reported
@Bell @Bell the remote doesn't work unless pointed exactly directly at the unit. Off a foot...nothing. Can't stop it from recording every show. Which was a one off. No setting anywhere to stop a recording. Its more frustrating than entertaining. Awful.
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J MD
(@JMD31905586) reported
I would seriously recommend that people steer away from the @Bell satellite system. It's truly frustrating. Whoever set this to be your system should be shot. 0% user friendly. This coming from a computer science degree. Awful.
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Morris Dalla Costa
(@MorrisDCosta) reported
Latest from @BELL, the absolutely suckiest company for customer service. Lost me internet and television feed spend 40 minutes on the phone trying to get it back. Finally guy says will send technician between 5 and 7 tonight. 1/2 #LdnOnt #BellCanadaSucks
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♡𝒩𝑒𝓂𝑒𝓈𝒾𝓈 𝒮𝓀𝓎♡-VANCOUVER💉FULLYVaccinated
(@nemesis_sky) reported
@Bell I was customer from you for 10years. But I change for Rogers. Rogers respect their customers. Your lost!
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Celestin Alphones
(@CeleWR) reported
@Bell I have been experiencing the worst customer service at your end. For the past three months, I've been in contact with y'all. Representatives just disconnect the line repeatedly or put on hold for 30-45 mins which is extremely frustrating. Hoping to get some help from here.
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GameGerbil
(@GameGerbil) reported
My ISP @Bell told me all my services could be moved which was a complete lie. They didn't move any service, no net, tv, or phone! Absolutely Ridiculous! I would have went with the fiber optic provider out here ahead of time if I knew bell was full of ****!
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F E L I P E
(@felipemodesto) reported
from
Montréal, Québec
@Bell one of your vans pulled up in front of my building and then my internet went down. Could you not.
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elissa
(@3lissaa) reported
me to @Bell_Support for the last year: pls help, i'm having techical issues and this is way too expensive Bell Support: _does the bare minimum_ *after cancelling account* Bell Support: hey we'll give you a $45/mo plan wanna come back. is there anything we can do?
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Meidas_Tweetybird
(@kittensdog) reported
@Bell What nonsense. FG is not helping tbe world.’ If I don’t pay for it I don’t get it so my phone got put right back to basic service, they thinking I am just a stupid women.
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Minnie C. Riley 🦄 aka Minnie St. Claire🥳
(@OnlyMinnieXxX) reported
Living room desktop is connected to wired internet to my bell wifi pod, Spent way too much time in the store asking questions about possible Bell TV service. Thanks the source @Bell
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giovanna
(@gigiyyz) reported
@Bell @Bell_Support so it’s been 40 hours that a 90 ur old visullay impaired person has no phone service. And u respond saying that it will take 24-48 hrs to look into the issue. Are u kidding ???
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Kisha Taylor
(@giveit110) reported
@Bell has awful customer service. So frustrating dealing with them.
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giovanna
(@gigiyyz) reported
@Bell_Support It’s my mother and I have no idea is she is alive because you didn’t show up to fix her phone line today. Disgusting
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giovanna
(@gigiyyz) reported
@Bell @Bell_Support my 90 year old visually impaired mother has been without phone service over 30 hours. Is she alive !???!? I can’t reach her
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Bruno Bevilacqua
(@BrunoBevilacqua) reported
@Bell_Support @Bell I just spent another frustrating call with Bell customer support. Every time I get a different story. Confirmed something with two different reps, find out today it is not true. Hate being lied to! This is why I left Bell!
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Simple
(@vWyay) reported
@Bell_Support lost internet and TV about 10 mins ago in the Montreal region, is it a general outage or just me?
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Steve Cahill
(@SteveCa22459133) reported
@Bell BYER BEWARE Unfortunately Bell and Virgin Molibiliy are selling 5G but don't have the ability to provide 5G service as it's not completed yet
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Koto
(@KotoPup) reported
Help me internet! I'm looking for technical specs of the Bell Home Hub 4000 modem/router. It's also known as a Sagecom FAST 5689. Talked to about 5 or 6 @bell reps and NONE of them can give me any actual information on it other than "Things should work..."
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Kisha Taylor
(@giveit110) reported
@Bell Worst service. Bad business practices. They charged me for a service I did not receive and I was forced to pay since the bill was not revised as requested. So, unethical and should be illegal. Terrible experience after less than a month.
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ist🏌️⛳️🥃🍻🚴♂️
(@itoope) reported
@Bell_Support hi. AltTV not working but internet is good? Ideas? Restarted already.
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G adan
(@gadan4) reported
@Bell @Bell_Support the worst service ever. I honestly can't wait to move to Roger's. After 15yrs this is how your treating us. Never ever again.
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OfficialMikeJ
(@OfficialMikeJYT) reported
@Bell_Support your technical team are a bunch of *** heads. You waters a full day of my time plus my full morning on my birthday of all days. Couldn't show one ounce of respect ?. I'm done with your terrible tech support and disrespectful agents. See ya.
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David Roddis | Writer
(@DavidRoddis) reported
@TorontoUltra @Bell Interesting. The big game changer for me was in 2012 when Bell charged me a super-ultra $1,500 in roaming charges when I visited the States for four days and thought I'd be stupid enough to pay. That changed my game to anything but #Bell!
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Morris Dalla Costa
(@MorrisDCosta) reported
That was probably my 15th call to @BELL since getting them last November. They really don’t give a crap. #LdnOnt #BellCanadaSucks