1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Markham, Dieppe, Calgary, Saskatoon, Hamilton, Vancouver, Glace Bay, Saint-Philippe-de-La Prairie, Montréal, Halifax, Mount Pearl, Dartmouth, Flin Flon, and Cambridge.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Markham Internet 3 hours ago
Dieppe TV 14 hours ago
Calgary Phone 15 hours ago
Saskatoon Internet 20 hours ago
Hamilton Internet 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • carlast_sensfan
    Carla_SensFan92 (@carlast_sensfan) reported

    @Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.

  • shafqatsaify
    Shafqat Khan (@shafqatsaify) reported

    @Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m

  • KNLCBD
    KNLCBD (@KNLCBD) reported

    In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

  • TVWShepherd
    Tish (@TVWShepherd) reported

    @Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

  • JoanRee71984820
    Joan Reed (@JoanRee71984820) reported

    @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

  • agoulet81
    agoulet (@agoulet81) reported

    @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

  • NikitaM72629789
    Nikita Mehra (@NikitaM72629789) reported

    @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support hey when are you guys going to fix the CNBC channel issue this morning? We are paying for a service that you are not providing. When are you going to fix this issue???

  • MagicWeedBus
    Reid (@MagicWeedBus) reported

    @Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell Just astoundingly horrible service.

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

  • BigGuyB84
    Big Guy B (@BigGuyB84) reported

    @MelissaLantsman @Bell what is this trash? Get your **** together

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.

  • lowe17RN
    John L. (@lowe17RN) reported

    @Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

  • rodionovp
    Pavel Rodionov (@rodionovp) reported

    @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡

  • Amok1441
    Mike Gaudet (@Amok1441) reported

    What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

  • sovbladekiss
    Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported

    Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

  • nisimorgan
    Nisi Morgan (@nisimorgan) reported

    @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

  • johnowolabi_
    John (@johnowolabi_) reported

    @Highteaspeaks @Bell which did you switch to? help a brother..

  • MagicCarpetMoe
    PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported

    @Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded

  • CoryJudson
    Cory Judson (@CoryJudson) reported

    I cancelled my @Bell services in April because they are awful. Still waiting for the credit they owe me.

  • MarquanV
    GeekDosage98 (@MarquanV) reported

    @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

  • iam_7even
    7even® (@iam_7even) reported

    @Highteaspeaks @Bell @VirginPlus I’ve been loyal for 2 years. Time for them to show customer loyalty & retention.

  • VernaSc46519779
    Verna Scott... (@VernaSc46519779) reported

    We were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.