Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (53%)
• Phone (26%)
• Wi-fi (8%)
• TV (6%)
• E-mail (5%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ottawa, Toronto, Fredericton, Winnipeg, Brantford, Halifax, St. Catharines, Woodstock, Sydney, Richmond Hill, Vaughan, Surrey, Cambridge, Nepean, and Montréal.

City	Problem Type	Report Time
Ottawa	TV	1 hour ago
Toronto	Phone	22 hours ago
Fredericton	Internet	1 day ago
Toronto	Wi-fi	2 days ago
Winnipeg	E-mail	2 days ago
Toronto	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karebear🇨🇦🇨🇦🇨🇦🇨🇦 (@Karebear1340) reported 2 minutes ago

  @Reil76 @Bell Had issues at the cottage with the receiver. Called support 4 times!! Finally asked to have someone go out. Tech said there was no reason they couldn't resolve it. Also let us know that all support is done from the Philippines & they're #1 goal is to get you off the line ASAP.

• 
  Jon Stone (@Stoney_13) reported 6 minutes ago

  @michaelcoren @Bell Yes.... apparently it's a Bell Issue that they are working on. This is from Tech Support. "Thanks for reaching out. This is a known issue affecting some Sympatico email users, and our teams are actively working to resolve it. The estimated resolution time is 10 PM tonight."

• 
  ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported 6 minutes ago

  @K38Tweets @Reil76 @Bell This is all the fault of Compaq and HP who started ****** IT support and passed it off like a flu to other tech companies.

• 
  dang (@nosoupfoyou) reported 6 minutes ago

  @Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace

• 
  Last-White-Rose 🇨🇦💙💛🇨🇦 (@robertsonbrand9) reported 7 minutes ago

  @Reil76 @Bell Bell. Is. ****.

• 
  BURNSY99 (@rgross36) reported 9 minutes ago

  ya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????

• 
  Austin Darbyshire (@ProducerDarby) reported 11 minutes ago

  @TSN_Sports @Bell this is absolute bullshit putting nascar behind a paywall. how ******** is the older demo going to figure out how to put the race on. Just kill the sport in Canada.

• 
  306 Shane (@NoSacredBeliefs) reported 15 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

• 
  dodge journey Crossroad (@RobertRabi7) reported 21 minutes ago

  @Reil76 @Bell I've had a Rogers plan for 5 years, the speed is 2 gigabytes, and I haven't had any problems. I pay $65 a month and the speed is stable, even though I live in an old building.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 22 minutes ago

  @infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??

• 
  RyanCartier (@RyanCartiers) reported 23 minutes ago

  @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

• 
  DonDraper (@OnAShipOfFools) reported 23 minutes ago

  @Bell it shouldn’t take 6 days to fix email

• 
  Jimmy Davis (@JimmyDavis28) reported 25 minutes ago

  @Bell Unless you’re going to fix the issue of cell service in the province there’s nothing to discuss. This isn’t an issue isolated to a few people. As previous posters have said. 1st world prices for 3rd world service. I actually had better cell service when I was in Cuba.

• 
  Bobby (@Zubes22) reported 26 minutes ago

  @Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!

• 
  Bell (@Bell) reported 30 minutes ago

  @SeeMeInHindsite We're sorry that you are having issues with your trade-in. Please follow @bell_support and send us a DM for further discussion. Allow us to check your account.

• 
  Darling Terrace Publishing (@DarlingTerrace) reported 31 minutes ago

  @bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.

• 
  Jancey-Lu Ballantyne (@JanceyLu) reported 33 minutes ago

  @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

• 
  Darren Gudmundson (@BrianOakely) reported 37 minutes ago

  @halanderson @Bell_MTS They will leave your account active. Yes, that is a risk to you, your identity, and finances. No, it does not matter how many time you ask them to delete it. NEVER @Bell

• 
  Dan Levy ✡ דניאל אליהו בן מאניש דוד (@TheDanLevy) reported 38 minutes ago

  @Aaron_Rosenthal @CTV @Bell They’re just reprinting a Canadian Press wire service story & headline Canadian Press is owned jointly by 3 major Canadian media companies: Globe & Mail, Torstar Corp, & Square Victoria Communications Group (which owns La Presse). CTV/Bell are only guilty of laziness here

• 
  306 Shane (@NoSacredBeliefs) reported 39 minutes ago

  @Bell And DM'd you were... And unsurprisingly, you have no solutions. You discovered that life in Canada is expensive and so people are cutting down on expenses where they can... But you couldn't possibly have that. So now you seek to curtail one's ability to use their hotspot to try and drive people to take on Home Internet service... Something you don't even provide in the province of Saskatchewan. Interesting times when you opt to make your service delivery worse than Rogers.

• 
  Krista Jensen 🇨🇦 (@shortstuffpb) reported 44 minutes ago

  @Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.

• 
  ehdrifter (@ehdrifter) reported 45 minutes ago

  @mmabrey1 Both @Rogers and @Bell are absolute dog ****. Sorry

• 
  Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported 48 minutes ago

  @Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.

• 
  Sally (@sadforcanadians) reported 48 minutes ago

  @Cat4714 @Martyupnorth @Bell Telus is worse. Hubby was paying over $100. Had a special for seniors we could get for US/Mex calling. Down to $45/mo but on phone for over 1 hour. I'm sure call was to india celebrating daliwall in background. Painful

• 
  Ed the Sock (@Ricky_Breeze) reported 53 minutes ago

  @Bell @mmabrey1 Buddy we still have outages in the city your service ******* sucks

• 
  4N-K1T [3TC] (@ankyc14) reported 53 minutes ago

  hello folks, @Bell_Support - i got a gift card (prepaid visa) last year when i signed up for the internet service - however, i was unable to redeem it and i only realized recently that i didn't reach out to you guys - please let me know what can be done about this, thank you!! :)

• 
  Typhlosion3000 (@Typhlosion3000) reported 54 minutes ago

  Tl;dr I walked into @Bell walk-in store at Sherway Gardens mall to try and cancel my services for both Television and Internet services. However! I was told by the store staff that I can only contact @Bell through phone numbers to arrange my cancellation services.

• 
  Carolyn Stanzel (@cstanzel2) reported 55 minutes ago

  @Bell Good Lord!! I have had a landline at my cottage for years. Last 10 years I have to call at beginning of season because of loud hum on line. I had tech out yesterday. Phone worked for 1 F’ing day!!! Today loud hum. I pay $57+/month for a phone I can’t use! Time to cancel!

• 
  Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported 57 minutes ago

  @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

• 
  ildi (@illin33) reported 59 minutes ago

  Hey @Bell does 30 yrs of loyalty mean nothing? My parents have no land line and no one is going out to help them!!