Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 04/21/2024 14:15

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Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (13%)

    Phone (13%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Brampton, Charlottetown, Toronto, Timberlea, Corner Brook, Montréal, Mississauga, Kitchener, Stittsville, Brantford, Windsor, Langley, Ottawa, Vaughan and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaBrampton Internet
CanadaCharlottetown Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaTimberlea TV
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • reitzel_julie Julie🌱Reitzel (@reitzel_julie) reported

    Come on @Bell !!! Email has been down for hours. What’s the problem?

  • wickensboy Greg Wade (@wickensboy) reported

    @RookieHockey420 @Bell How about Ajax L1T 3M7. This area has the worst internet and cannot support the requirements of the times.

  • WesternGraham Graham Western (@WesternGraham) reported

    @Bell_Support @Bell I called Bell as my e- mail was not working at 6.45 this morning. There was no recording advising of outage. I called back again at 8.55 and this time waited one hour 10 minutes only for your service rep to say there was a server issue and hopefully would be resolved soon

  • reggiebluejay Gina Silva (@reggiebluejay) reported

    @Bell_Support Both Fibe TV & email not working. Again. The fact that #Bell actually acknowledges this outage means it's affecting many users. Otherwise, they try to get away with not addressing outages at all. Maybe Bell should test fully before executing system changes that affect service..?

  • CostinManu1 Costin Manu (@CostinManu1) reported

    @Bell_Support My email is down and I depend on it. When did it first go down and what is the ETA for resolving?

  • jettpropelled Jett923 🇨🇦🖤💙🖤 (@jettpropelled) reported

    @Bell_Support And that didn't last. Down again.

  • bjdanylchuk BJ Danylchuk (@bjdanylchuk) reported

    @Bell_Support @Bell The problem's been going on for over 3 hours.....a progress report and expected ETA fr completion would be appreciated.....

  • Toronto_PR_Guy Barry Waite (@Toronto_PR_Guy) reported from Toronto, Ontario

    Bell continues to have the worst mail platform ever. Glitchy, not user-friendly and now not working. @Bell_Support

  • slappy0417 JRsMom 🍁 #QuestionEverything 🍁 (@slappy0417) reported

    @Bell_Support Deja vu? Hope it's only the app and doesn't end up being full service like Rogers was.

  • TheeMarcFrancis Wow & Flutter (@TheeMarcFrancis) reported

    @Bell Worst company ever. Absolute trash.

  • dissentmatters William Kaplan (@dissentmatters) reported

    @Bell_Support Just be straight and tell us it is not working instead of repeatedly asking to re enter pw

  • mizzytizzy mtizz (@mizzytizzy) reported

    An hour and a half on hold with @Bell to find out why my tv isn’t working, only to be advised that this was a planned maintenance and it would be back tomorrow. If it was planned, why weren’t we advised? If I’m losing a full day of service I expect compensation.

  • PVidz Pete Vidovich (@PVidz) reported

    @travellingvatty @Bell_Support Not working in Hamilton either

  • ChristineRyan9 Crissy Ryan (@ChristineRyan9) reported

    Just spent 45 minutes on hold with @Bell to learn human error has caused an email outage since 4.30am. We were 1st told it would fixed at 10:30 am A very nice tech just said 5pm Sunday? Bell is using fancy language to not say what the problem is and is not sending text alerts?

  • vlpoulin vlpoulin (@vlpoulin) reported

    @Bell And knocking out service in the areas that you’re working in.

  • LynLynLyn22 Lynda (@LynLynLyn22) reported

    @Bell_Support why am I having so many problems with my phone calls in the last week. Maybe time yo leave fix it

  • gandalfp MJT (@gandalfp) reported

    @Bell Will it be working or will it be a Rogers? Thanks for no tv service today! And for the time wasted to learn that

  • domainrecap Domain Recap (@domainrecap) reported

    @Bell_Support And did anyone else notice when calling Bell Support that there are no more PIN numbers? Great. Now the 3rd World will resume their basic social engineering tricks ("Me lost password, me on vacation") and regularly steal our account & email data, which Bell gives away like candy.

  • nethanger NetHanger (@nethanger) reported

    @Bell_Support Wish I found this thread before self troubleshooting- assuming it was an iOS issue removed all email accounts and tried to re add - re add impossible system won’t add email stating no account exists? 😳

  • domainrecap Domain Recap (@domainrecap) reported

    @Bell_Support This is a bad outage that affected all my Bell email (DNS) and intermittent issues with other services. H-A-C-K, but like Rogers, Bell will probably cook up some excuse. This is the problem with an always-online world, the world is always online try to steal your data and money.

  • HCchillman 🔺 Hank🔺 (@HCchillman) reported

    @oliverplante @Bell_Support just email down for me.

  • outkast2k Eric (@outkast2k) reported

    @Bell_Support @Bell_Support Is there also issue with Bell Email? All of a sudden I am getting invalid credentials for all my family's Bell email accounts....

  • danishcanadian Leah Christensen (@danishcanadian) reported

    @Bell_Support I’m having issues with my TV, and now the #BellFibe app. Seriously, @Bell is starting to act like @Rogers and I’m starting to wonder why #TV is even necessary. What’ll you do to make my huge cable bill worth it? I’m ready to scrap Bell.

  • tammyrey20 Tammy Rey (@tammyrey20) reported

    @benny_lombardi @Bell_Support Same here... 1 hr on hold to be told it's an email server issue with no eta. Smh

  • HCchillman 🔺 Hank🔺 (@HCchillman) reported

    @Bell_Support I should have known a problem was coming when earlier this week my deleted folder had emails reappear from over a year ago., I empty it normally on a daily basis.

  • mkreembellnet1 MK (@mkreembellnet1) reported

    @christinemaw @Bell_Support @Bell After being on hold for an hour I was told the email is their problem and working on it. Was supposed to be fixed by 1030 but still not.

  • DeannaWhiteCA Deanna White ~ Brand Marketer (@DeannaWhiteCA) reported from Ottawa, Ontario

    @Clyde_1957 @Bell_Support As a bell customer for many (too many) years, I’ve leaned this is not an issue at my end. Understand Bell expects it to be up and running in the next hour so. And yes - message should change so new customers don’t go messing with their passwords.

  • mizzytizzy mtizz (@mizzytizzy) reported

    @Bell_Support @Bell I was advised by customer service that this was a planned maintenance. Why weren’t we advised!? Where’s the compensation for a full day outage?

  • pheodore2 pheodore (@pheodore2) reported

    Bell sympatico email down this am... @Bell #bellemail #sympaticoemail #serviceoutage

  • domainrecap Domain Recap (@domainrecap) reported

    @Bell_Support This is a bad outage that affected all my Bell email (DNS) & intermittent issues with other services. H-A-C-K, but like Rogers, Bell will probably cook up some excuse. This is the problem with an always-online world, the world is always online trying to steal your data & money.