Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 12/05/2025 16:05

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Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (18%)

    Phone (18%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Halifax, Montréal, Les Cèdres, Toronto, Kitchener, Fredericton, Terrebonne, Edmonton, Glen Williams, Simcoe, Vaudreuil-Dorion, Ottawa, Middleton, Smiths Falls and Paradise.

Loading map, please wait...
City Problem Type Report Time
CanadaHalifax Wi-fi
CanadaHalifax Wi-fi
CanadaMontréal Internet
CanadaLes Cèdres Internet
CanadaToronto Internet
CanadaKitchener TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Goober_Gaming Goober (@Goober_Gaming) reported

    @Bell_Support Hello, Do you have any news on fixing the outage in Oakville? Part of the L6L postal code and I lost internet connection around 11:30pm last night. Gained it back this morning around 8:45am and then lost it again around noon.

  • Ggrewalji Gurpreet S Grewal (@Ggrewalji) reported

    @Bell internet is not working. I have Important event in the evening. Your technicians are not available until tomorrow. Your technical managers are available they don't want to talk with me on this issue because they think it is not Important. Pathetic Services Bell

  • BerkleyBradley2 Berkley Bradley (@BerkleyBradley2) reported

    @Bell_Support I was sent the wrong phone and your team says they have to cancel my contract to be sent a new one? And it may cost me more? Please explain that one!!!

  • bukayo_ Oluwabukayomi💜 (@bukayo_) reported

    Bell internet is terrible. I’m just tired. I keep regretting switching from Rogers to this. It’s one issue to the other, very terrible @Bell_Support. Fix up!!!

  • vuwansth V2 (@vuwansth) reported

    @Bell Got installation kit and still waiting to get connection after one week! What kind of service is this?

  • vforontario Christian Spector (@vforontario) reported

    @Ryan_r_Williams And they don’t even work! My @bell 5g performs worse then my last LTE phone. I think we all support fair value for services. And while they’re at it, the telecoms can sell the leafs so they can win.

  • eurocarz Robert Paulziak (@eurocarz) reported

    @Bell worst company, worst customer service

  • DanielAE_89 ĐΞΞF (@DanielAE_89) reported

    About to switch to @TELUS because @Bell was out of computers and said I'd have to wait 15 minutes to he served. Damn.

  • BizProjections Business Projections (@BizProjections) reported

    @Bell After all the horror stories I personally watched and listened to my friend go through, auto extending his contract, activating a duplicate contract then not allowing him to cancel. LoL, you're delusional if you think you can compete with a history like that .

  • Skipw12 S William (@Skipw12) reported

    @Bell I had bell with the iPhone 13 in Windsor Ontario and I could not keep a signal to save my life. I blamed the phone it wasn't the phone. I switched to Rogers and wow no bad service anywhere

  • NumiHewdis Numi (@NumiHewdis) reported

    @Bell Pretty pathetic how’s the no acknowledgement of an internet outage and it’s still hasn’t been restored. You’re effecting people’s livelihoods. Time to switch to another internet provider because you suck.

  • PettitMarlon Marlon Pettit (@PettitMarlon) reported

    @NeverDies77 @Bell Never posted one that required sources. You did.

  • BerkleyBradley2 Berkley Bradley (@BerkleyBradley2) reported

    @Bell how do we connect to someone on your team who can fix an error that you made?

  • TheDiggyShow Andrew Dignum aka Diggy (@TheDiggyShow) reported

    @Bell switched over to you and your customer service is the worst. Should have stayed with @FreedomMobile

  • GuybrushSudbury VexedCanadian (@GuybrushSudbury) reported

    @CityNewsTO @bell never cared about people. just liked having celebrities promoting Bell

  • Femanonymously Anona Miss (@Femanonymously) reported

    @Bell Stop advertising on Twitter. They support transphobia.

  • MarlaM112 marla MSW (@MarlaM112) reported

    @Bell I have been told by Bell that I must switch my landline to fibe by March 2023. Coincidentally?? today my landline is not working and they refuse to send a technician even though I’m paying for the service. I guess monopolies don’t have to service paying customers.

  • heatherchuppa Heather Chuppa (@heatherchuppa) reported

    @lina_malina94 @Bell_Support Exactly what my account says too 🙄 This is absurd "support" from Bell. Hey everybody, rather than publicly acknowledge downtime and give an ETA for service uptime, you EACH have to DM us your account info privately so we can "look in to it" ... Rogers? Where are you Rogers?

  • OveranalyzingJ OveranalyzingJordan (@OveranalyzingJ) reported

    @Bell_Support Tried that, they said bell tower bell issue.

  • DennisWilson42 jimbo42 (@DennisWilson42) reported

    @BallbusterCpt @Bell Yep….that’s what they consider the standard Canadian customer.

  • YuvrajSooch Yuvraj Sooch (@YuvrajSooch) reported

    @Bell @GraziaProchazka Fix your internet in Brampton !

  • Ggrewalji Gurpreet S Grewal (@Ggrewalji) reported

    @Bell_Support internet is not working. I have Important event in the evening. Your technicians are not available until tomorrow. Your technical managers are available they don't want to talk with me on this issue because they think it is not Important. Pathetic Services Bell

  • McbanditAsh ███🔶███ (@McbanditAsh) reported

    @Bell_Support I did on multiple occasions and all I was told is you guys can’t fix it. Ended up going back to rogers

  • jackiemacc Jakes Cakes (@jackiemacc) reported

    @No_Name_Acct @Bell That’s an insult to Dad jeans. Those are just awful.

  • PoliToonz PoliToonz (@PoliToonz) reported

    @Bell Bell is a joke, paid my bundled bill - today no warning cell service/internet was cut. Bell made me repay now two months of bills & reconnecting can take up to 24 hours!!! On-call for healthcare, thanks to Bell patients suffer. Warning consumers you deserve better, go elsewhere.

  • BerkleyBradley2 Berkley Bradley (@BerkleyBradley2) reported

    @Bell please find a way to fix your customer service process!! I was sent the wrong phone and your customer service team says I have to cancel the service I spent 3 hours signing up for in order to be sent the correct phone - oh but they won’t give me the same pricing on it?

  • TheDiggyShow Andrew Dignum aka Diggy (@TheDiggyShow) reported

    @Bell_Support @Bell is sucks. Your TV prices and service is garbage. So is your network. For some reason I thought switching over would be a good thing. You guys are ******.

  • NotGodBeLIEve Jerry MrshlL (@NotGodBeLIEve) reported

    @Bell_Support @Bell It’s a real disappoint!! I have problems with my home internet since six months ago and nobody helps me. In six times I chatted with the technicians and the promised me to call me back, never did it!! I’ve paid a full service for nothing, thieves. Anyone help!

  • JohnBoko12 JohnBoko (@JohnBoko12) reported

    @TSN_Sports I made a payment to you guys @Bell media for your TSN Live service and you guys just added your app on Roku and the live channels are NOT working, fix this issue before the World Cup tomorrow, I'm VERY dissatisfied and pissed as a customer, FIX THIS **** !

  • CommonSenseRv CommonSenseRv (@CommonSenseRv) reported

    @Bell_Support Internet outage in Oakville ON since Nov 17 @ 11PM amd not fixed yet !!!