Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (27%)
- TV (11%)
- Wi-fi (8%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Halifax, Kitchener, Windsor, London, Ottawa, Milton, Montréal, Mississauga, Chatham, Saint-Antonin, Truro, Halifax County, Guelph, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 8 hours ago |
|
Halifax
|
Wi-fi | 10 hours ago |
|
Kitchener
|
Wi-fi | 11 hours ago |
|
Windsor
|
Phone | 19 hours ago |
|
Toronto
|
Internet | 20 hours ago |
|
London
|
Phone | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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green beee (@greenbeee1) reported@Bell I'm still getting a call back every single day. This is ridiculous. I will have to cancel my business service.
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Dowin Jiwa Shiboo (@jiwashiboo) reported@Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService
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Matt K (@KempM88) reported@vandewallefarm @Bell_Support Bell ******* sucks
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PremierScottMoesMagicCarpet (@MagicCarpetMoe) reported@Bell And how ******** are you going to possibly do anything about it when 800 ******* people are supposed to be traveling the road.... every single ******* day for however long..... like what ******* failure. Just ******* retarded
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Linda (@Violet_71) reportedHey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail
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Infinitus Capital (@InfinitusCap) reportedHere we are YET AGAIN @Bell_Support You guys have the WRONG CNBC channel on your network CNBC has two channels: the North Amercian national CNBC channel and CNBC World Tell the control centre to change it back to the national CNBC channel which is on Bell 24/7 Why does this happen every few months w/you guys?
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Paul Salmon (@pfsalmon) reported@Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.
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Harm Kelly (@KellyCreekDairy) reported@SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.
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Linda Gadoury (@lgadoury) reported@Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??
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Janet Jesty-Murphy (@janarama39) reported@Bell @bell my service has been down since July 12 #fail
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jamieks (@jamiekseymour) reported@Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!
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Kevin Aide (@kdaide) reported@Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!
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Anuj Miglani (@AnujMiglani1) reported4 Weeks later, @Bell Internet Saga still continued... No one knows and unable to help... I guess time to call Rogers! @Bell_Support
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Mike Gaudet (@Amok1441) reportedWhat the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community
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Guddu Bhaiyya (@shavezsurve23) reported@Bell not just that I'll switch all my services from bell, but I'll make sure I refer this customer service incident to all my friends and family to make sure they switch too.
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Puneet Mahajan (@Puneet0982) reported@Bell Come on @Bell you can do better 3 days to fix home internet??
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Adam (@Robot_tells_me) reported@Bell how do I find my temporary voicemail password. I never made one, I was never told about one, but all of a sudden I need one today for some reason. Where is it? Your app, your site, and your agents all don't know.
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Phathandomar (@phathandomar) reported@minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time
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Denise Gomes (@sweety82) reported@Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating
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John L. (@lowe17RN) reported@Bell_Support needing help in #Brussels #HuronEast #Ontario. No cell service. No internet. Since before 6am.
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rkt (@RajivKu74035890) reported@Bell Worst network I have ever seen You will see 5G+ on phone and service is WORST THEN GPRS I don’t know why government is not taking action these providers In residential area they are not able to provide service
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Shafqat Khan (@shafqatsaify) reported@Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m
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Kevin MacKenzie (@kevthegrad) reported@Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!
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David Vandewalle (@vandewallefarm) reportedHey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?
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L (@missesja33) reported@Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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1ajs (@TDK_Knight) reportedhey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant
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Barb Richard (@brichard2014) reported@TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl