Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (51%)
- Phone (21%)
- TV (15%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Gatineau, Cambridge, Mississauga, Welland, St. John's, Moncton, Halifax, Winnipeg, Ottawa, Regina, Toronto county, Calgary, Devon, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 35 minutes ago |
|
Gatineau
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Cambridge
|
Internet | 3 hours ago |
|
Mississauga
|
Internet | 5 hours ago |
|
Welland
|
Phone | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Carter Ferda (@HRHDeets) reported@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
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x-Cole (@colew2626) reported@buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell
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Meidas rosie (@meidasrosie) reported@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
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Yanny (@Y___GFCB14) reported@Bell dealing with your customer service is like talking to rock. Absolutely terrible
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RedwingRobin (@TheRedwingRobin) reported@Bell_Support Can someone please help. Need our phones for work. And we followed payment plan
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Nikki Angulo (@NikkiA12) reported@Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!
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Leo (@Leo71106092) reported@Bell_Support I just spoke with a tech in the area confirmed you’re all lying . He’s saying another week to fix it and you have today at 10pm - that’s after saying Sunday at 10, Monday it was fixed, yesterday expected to be fixed in 3hrs or today by 10pm. You’re all liars.
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Johnny Dirt (@JDirt1980) reported@TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.
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Kathy 🇨🇦🏳️🌈🍁 (@scarletkate) reported@nath_beauregard @Bell You'll still get mail for years after - they never relent.
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Trevor Cox (@Trevordovsky) reported. @Bell your customer service sucks I actually had a service rep hang up on me today. 3 times I have tried to have an issue resolved, and you all keep passing it on to another representative. You owe me money. I want my money.
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Yappiana 🇧🇧🇯🇲♈️ (@poppy4161) reportedWhat's happening with @Bell is exactly why I'll never work there, those people are disgusting excuses for human beings, if everyone could afford to they should quit and let them go bankrupt, I'd be happy to see them become the next Hudson Bay they treat people like garbage
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Adam Pfeffer (@AdamJPfeffer) reported@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
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Cameron Smears (@camsmears) reported@Bell_Support I’m also trying to report a downed line that’s blocking a street. No options when you call and agent can’t help. Maybe setup an online form for these requests?
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Abin (@abindaspk) reported@Bell we have been having Internet issues for several hours now, talked to two different executives and did not get the help needed.
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BitcoinBiker (@crypto_xarlie) reportedHorrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.
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nothing but volcanic vipers (@MooCowRawrz) reportedGlad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You
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Art Pultz (@ArtPultz) reported@_9m4j @Bell @Bell_Support Stated facts and my frustration with the service or lack of service I experienced. Maybe it'll help with their customer service. Operative word - maybe. This call/post may be used for training purposes. Operative word - may. LMFAO.
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Miss Peepers (@miss_peepers) reported@Bell_Support And now I'm being told by the customer service agent that I was "misled" by the former 2 agents about the bundle credit. The first agent told me to call back if credit wasn't applied; the second agent told me he re-applied the credit. Looks like it's time 2 find a new provider 🤞🏻
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Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me
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xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported@weathernetwork The weather network is much better on @Rogers than @Bell
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firstnexsilver (@Mitchingan1) reported@Raptors @Bell Walking down van born I have people who pull over and ask me for help after Thier car accident thinking I'm the police walking a beat
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philippe gauthier (@gauthier1100) reported@ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it
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Miss Peepers (@miss_peepers) reported@Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell_Support Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine
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urvish savani (@ur20_savani) reported@BeTTaPacKaZomBi @Bell_Support I am also having problems from yesterday 2 pm to and issue is ongoing, close to port elgin only.
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Stan Walker (@stanwalkercci) reported@blaing99 @Bell Spoke with a tech guy today who wants to build a support company addressing this very problem. Biggest complaint in Telecom - support and billing
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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Aphy Sykes (@AphySykes) reported@MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.
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BeTTaPacKaZomBiE (@BeTTaPacKaZomBi) reported@Bell Going on 10 hours of no cell service in port Elgin Ontario, I’ve called multiple times and everyone is denying a outage stating everything is working fine, been out since 130pm on April 27