Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bell Canada Outage Chart 12/03/2025 11:00

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Bell Canada compensate me for the outage?

The recent Bell Canada outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Bell Canada if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Bell Canada has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (18%)

    Phone (18%)

  3. TV (17%)

    TV (17%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Ottawa, Castle Gardens, Wolfville, Halifax, Toronto, Mississauga, Brampton, Guelph, Alliston, Bolton, Trenton, Greater Sudbury, North Bay and Havelock.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaOttawa Internet
CanadaMontréal Phone
CanadaCastle Gardens Internet
CanadaWolfville Phone
CanadaHalifax Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • JimMon JimMon (@JimMon) reported

    @Bell_News @Bell Question: Is Timmins, Ontario finally going to get the upgrade to 4K and receive the same features as Bell Fibe? North Bay and Sudbury have been upgraded a few years back. Isn't it about time Timmins is as well? This Bell FibreOP customer is upset that it hasn't yet...

  • BigGame81375698 BigGameJames (@BigGame81375698) reported

    @Bell is worse than Rogers … yep - I switched and they are just as bad #monopolies in Canada are a joke - terrible service, no accountability!

  • DinoV86 Secondino Villano (@DinoV86) reported

    @Bell_Support when a service that uses your lines goes down because your line is faulty, you have to fix it. Stop blaming the company who just supplies the modem. A bell technician installed it and serviced it. 20 hrs without internet and now I gotta wait 24 more to get someone

  • handyandydesign Andy Patrick (@handyandydesign) reported

    Had 3 internet outages in 3 weeks on @RogersHelps and an awful customer experience trying to find out the fix status. 2 out of 3 outages caused by @Bell digging up streets to lay cables. Thank god for @TELUS and their great mobile service, they've kept me working during all this!

  • moesblackcats Donamo (@moesblackcats) reported

    @anathom @ONT_Dad @Bell How about the parent showing up to the office with money for the kid. When I refused to call the kid out of class, daddy texted him. He asked to use the washroom and got them money. Teacher was informed of what he did. Parents can be the worst enemy.

  • HeatherFudge Heather Fudge (@HeatherFudge) reported

    @bell @Bell_Aliant Been on with you for close on 2 hours now. Some to 6 people, including loyalty, and my issue is STILL not resolved. Please do better.

  • hmgal Lisa (@hmgal) reported

    @Bell_Support is no help! My Wi-Fi has gone down 4x today and they can't help unless I reset my PIN. Trust me, no one is pretending to be me and deal with this crap. Time to shop around for a new provider.

  • jeruff89 J. R. (@jeruff89) reported

    @AeconGroupInc @Bell_Support hey Aecon and Bell who can I talk to about damage done to my water drain lines from Aecon’s fibre cable install? Not to mention they also cut my Internet cable first…

  • dxjuhasz Dan (@dxjuhasz) reported

    Rogers down again in Brampton, how can a business run like this. I’m not looking for you to ask me to dm you @RogersHelps, I’m aware of the issue. How is it down for 2-3 hours during a work day. Get it together, guess we’ll switch to @Bell

  • michael_tonon Michael Tonon (@michael_tonon) reported

    @Bell wanna stop calling me at work offering me ****? Gonna switch back to Telus ffs

  • michael_tonon Michael Tonon (@michael_tonon) reported

    @Bell Turn that **** off by default how about that?

  • mzadventerous Sim Sima (@mzadventerous) reported

    Switch to @bell July 18 and the service has been terrible. I have to call technical support every other day. Technician came on Wednesday and said it has to be fixed by central office. It’s Friday I still have no internet and no one has called. How much longer @Bell_Support.

  • reecepiece83 reecepiece (@reecepiece83) reported

    @Bell_Support Literally go **** yourselves. Your technician cut our cable line so now we have to have Rogers come in and run a new line from the street. You have ****** up everything. Evil.

  • mele_brown Mel O (@mele_brown) reported

    Switched my previous @Bell service to higher speed service and have had nothing but issues. Talked to a supervisor today who was extremely rude #waytosetthebar #nocustomerservice #anyonebutbell

  • PrabeenTO Prabeen (@PrabeenTO) reported

    @Videotron horrible experience. The modem was not delivered n time. I wasted 3 hours to collect. Now it is not connecting. Now I need to pay and wait a week to get it fix. I can't work from home.I can't take day off. I should have gone with @Bell .

  • tjnijjar35 Taran Nijjar (@tjnijjar35) reported

    @Rogers I don’t need 30gb extra data. I already have 80gb and then slow speed after that. Rather have you give me $10 off my next bill. @TELUS @Bell

  • paromita_nakshi Paromita Nakshi 😷 (@paromita_nakshi) reported

    @Bell_Support our home internet is super slow for almost a week now in Downtown Toronto. Almost impossible to do anything using the internet. Any update?

  • apbarros Augusto Barros (@apbarros) reported

    After all the disappointments with Rogers, I decided to move to @bell…LOL, their onboarding and customer service is so bad it actually makes me want to stay with the most unreliable network in the country

  • KrishnaMcAll Krishna McAllister (@KrishnaMcAll) reported

    @PedersenCam @Bell @iRacing Damn.... I droppes Bell years ago. Mind you... I now have Rogers.. (when they don't lose the entire country's connection) they're very fast and reliable. Lol Sorry to hear about the dc... brutal man.

  • RandScott_ Randall (@RandScott_) reported

    @Rogers @RogersHelps Just received my July bill. Thought you were proactively crediting Cx accounts? Not only was the amount that you promised extremely low, but now I have to spend my own time contacting Cx Care? Horrible service all around. Cc: @Bell I'm w/ you for internet

  • djosephfoley dermotfoley (@djosephfoley) reported from Placentia, Newfoundland and Labrador

    @bobmackin @Bell @UniforTheUnion I appreciate your article and agree that the response was terrible. I strongly believe globally unprecedented heat, flood and drought events are the first empirical evidence that climate change is effecting daily life. ER is using a crude tactic, disruption to raise awareness.

  • reecepiece83 reecepiece (@reecepiece83) reported

    @Bell Literally the worst customer service I have ever dealt with in my life. Sold me fibre internet without even checking if my neighbourhood was capable. Was promised high speed fibre. Wasnt until everything was installed until we learned they cant provide fibre in our area.

  • Memmy16 Robby Memryk (@Memmy16) reported

    Year 2022, they have figured out how a guy can become pregnant but @BellMobility @Bell_MTSHelps @bell hasn’t figured out how to get good rural cell service. #perimeteritis

  • mudlanegoldens Kristina McLane🇺🇦🇨🇦 (@mudlanegoldens) reported

    @Bell We are now using Fire TV but there is no TSN app in the App Store. I’m asking this because you own TSN and you’re advertising not using sketchy links. How are we to watch TSN using our Firestick if there is no app? There’s an app for every other network in Canada.

  • jchanniganbooks J.C. Hannigan🦉📖🌹 (@jchanniganbooks) reported

    On a side note, I’m really frustrated that our internet Wi-Fi signal gives out ALL THE TIME when it’s rainy. Like, why am I paying so much for this crap service that only works when the suns shining and there isn’t a cloud in the sky? 😩 @Bell_Support

  • djosephfoley dermotfoley (@djosephfoley) reported from Placentia, Newfoundland and Labrador

    @bobmackin @Bell @UniforTheUnion Plus the lack of doctors is occurring everywhere in Canada. I don’t support Extinction Rebellion tactics, but throwing the foreign funded **** off is lazy journalism.

  • mzadventerous Sim Sima (@mzadventerous) reported

    This is ridiculous @bell @Bell_Support I work from home what am I suppose to do now. I need my internet or I may just have to cancel the service. This is unacceptable #poorcustomerservice

  • rynmansfield Ryan Mansfield (@rynmansfield) reported

    @Bell so since June 21, 2022 you have had a cell phone signal issue on the Bruce peninsula, still no update and no action plan to fix it. Perhaps it’s time we just switch providers. #dobetter

  • iLikeRangerD Bantha🦣Fodder (@iLikeRangerD) reported

    @WWENetwork has had constant studdering, freezing for a week now. Not sure if its a @Bell issue or a @Rogers ? This is on the actual channel itself. Other channels are fine.

  • reecepiece83 reecepiece (@reecepiece83) reported

    @Bell Literally the worst customer service I have ever dealt with in my life. Sold me fibre internet without even checking if my neighbourhood was capable. Was promised high speed fibre. Wasnt until everything was installed until we learned they cant provide fibre in our area.