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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Greater Sudbury, Mississauga, Montréal, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, Cambridge, Gatineau, Dartmouth, and London.

CityProblem TypeReport Time
Greater Sudbury Phone 4 hours ago
Mississauga Internet 4 hours ago
Montréal Internet 8 hours ago
Montréal Internet 8 hours ago
Ottawa Internet 8 hours ago
Mississauga Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • heyitszenn_
    zen (@heyitszenn_) reported

    Fortnite endgame is back tomorrow and the @Bell shiternet decides to go down right before the holiday long weekend Holy **** i have never been more infuriated with a company before

  • SimchaB
    Barbara Mak (@SimchaB) reported

    @Bell_Support Internet Finally back Friday morning. Apparently, there was a serious outage in my area since very early Monday morning.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell_Support Your response has grammatical errors. Is this typical of your organization?

  • Joebear4946
    Gilbert (@Joebear4946) reported

    @ryangerritsen @Bell They are all evil. It's just a matter of who is the least evil at any given moment. Playing the switch over game only feels good for a minute and then I'm angry at the new service in a short time. We have no real choices in this country because our market is too small.

  • Frisky_Risky
    Follow your Bliss (@Frisky_Risky) reported

    @Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?

  • Y___GFCB14
    Yanny (@Y___GFCB14) reported

    @Bell dealing with your customer service is like talking to rock. Absolutely terrible

  • Azone_Toronto
    Ash (@Azone_Toronto) reported from The Beaches, Ontario

    @Bell Business Internet has been screwing me over everyday, and even their employees asked me to sue them, but warned me that they have a bunch of lawyers ready to make us broke. Can anyone help? #Toronto #Canada

  • Grizbbagon
    Grizb (@Grizbbagon) reported

    @Bell absolute garbage company. Leaving after 22 years. I would happily pay more than I am paying now to Elon and starlink when they get a phone service going. Just out of spite.

  • kezeike
    kene E (@kezeike) reported

    @Raptors @Bell He is in the 905 wasting his talent when we need someone to help with rebounds

  • BCOz70
    BCOz (@BCOz70) reported

    @ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • ryangerritsen
    Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported

    Just noticed I got yet another increase on my @Bell internet bill. It’s endless. Having almost zero competition in this Country is contributing to Canadians affordability crisis. It gets tiring constantly playing the switch to Roger’s for a better price as a new customer then back to Bell as a new customer and on and on.

  • AminSheivari
    Amin Sheivari (@AminSheivari) reported

    Who is overseeing @Bell_Support @Bell service. I keep loosing service several times a year which is due to shortage of number of terminals over the pole in the neighbourhood and every time a new customer signs up technician remove previous customer and connects a new one

  • My_Point0f_View
    Crazy_Canuck (@My_Point0f_View) reported

    @ryangerritsen @Bell Me too! $6/month and it was supposed to be a fixed rate for life. That agreement was just last year and as a result I will have to call customer service and wait on the phone for possibly hours to get it corrected.

  • TFQuarter
    The Fifth Quarter (@TFQuarter) reported

    Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.

  • linkies4life
    Linkies4life (@linkies4life) reported

    @stunlokked @Bell Wait for a scamming (you know the demographic) door to door salesman. He will tell you about a new customer promo. You tell him you already have service. He tells you to pretend you're moving out of the country and close the acct. Sign up with another member of the house.

  • TammyBu65502331
    Tammy Lynn (@TammyBu65502331) reported

    @dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks

  • civitano_444
    Catfish Actual (@civitano_444) reported

    If, like me, you've received greasy, manipulative, telemarketing calls In the middle of your work day from @Bell , just do what I do: report them as spam and block them, then cancel any products that you subscribe to with them.

  • tamera
    Tamera Dunn 🇺🇦 🇵🇱🇮🇪 🇬🇧🇨🇦 (@tamera) reported

    Your systems are ****** @Bell/ @Apple I've been trying to do something with @AppleTV for like 30 mins now and no texts received on my end and the one call I got dropped after "Hello". Fix it. I want to watch Kong Skull Island.

  • MikeMacHitchman
    Michael G. Hitchman (@MikeMacHitchman) reported

    So, staring at what I have, it is very much a networking purview, whereas, my math doesn't add things up in one place to compute and in a query, whereas with the @Rogers and @Bell network, these times are going to add up at exactly, causing a determinant to exist as a light...

  • kaushilshah83
    Kaushil (@kaushilshah83) reported

    @Bell_Support It's very clear. It's being looked into and the only solution your team communicates is we will try to fix it with no alternative solutions. Unacceptable

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell , yesterday I asked for help. Good news...a tech was here yesterday and resolved my problems. Bad news...either the Bell tech from Tuesday or Friday stole a Quest food bar. We noticed 1 missing. Only my wife and I live here, no pets. She is allergic to peanuts... 1/2

  • regtor405840150
    canfutbol (@regtor405840150) reported

    @TorontoFC @Bell you guys put out garbage like this,you dont even announce the theo injury,worst FO in sports #tfclive

  • PrueBrattyChild
    "Bratty Child" proudly unapologetic.🇺🇦🇮🇷 (@PrueBrattyChild) reported

    @ryangerritsen @Bell Things got even worse when the Fed's allowed the merger of Shaw and Rogers. Higher prices, less quality and service.

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • StuCaz861391
    Stu Caz (@StuCaz861391) reported

    @Bell Our Giga Hub 3000 shows a red Internet light since Friday night. We replaced the modem as instructed and service is still down. Only our house is affected. This outage is unacceptable — please document it and apply a credit for the lost weekend.

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me

  • Lak3
    R L (@Lak3) reported

    @AminSheivari @Bell_Support @Bell They use to use Canadian call centers and then they laid everyone off and outsourced their customer service to the Philippines. We cancelled bell because of how terrible their service is.

  • l_wh14
    lweasel (@l_wh14) reported

    @Raptors @Bell To bad we will never get to see him play