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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 14: Problems at Bell Canada

Bell Canada is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 50% Internet (50%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Halifax County, Ottawa, Guelph, Cambridge, Toronto, Markham, Dieppe, Calgary, Saskatoon, Hamilton, Vancouver, Glace Bay, Saint-Philippe-de-La Prairie, and Montréal.

CityProblem TypeReport Time
Mississauga E-mail 16 minutes ago
Halifax County Internet 44 minutes ago
Ottawa Total Blackout 4 hours ago
Ottawa Internet 4 hours ago
Guelph Phone 5 hours ago
Cambridge Phone 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • david3rd
    Dave3 (@david3rd) reported

    @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • celinalex_ru
    Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reported

    I don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks

  • son_dean
    EyeNeedDoze (@son_dean) reported

    @bell That was the strangest customer service experience I’ve ever had and I’m not confident in what I was instructed to do. This is the second time I have a weird experience with your cs. I appreciate the attempt but I can’t shop with you any more.

  • toronto5511
    I❤️summer🇨🇦 (@toronto5511) reported

    @GrantG90545721 @Bell I have been on the phone since before 2; 14 agents including online agents. Still on with 14th agent - called a while ago for same refund, said would do, never did. Frustrating isn't it?

  • toronto5511
    I❤️summer🇨🇦 (@toronto5511) reported

    trying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.

  • fcknboogeyman
    🇵🇸 (@fcknboogeyman) reported

    @JT96236 @Bell Seriously! There crave app is slow as **** too and doesn't work sometimes.

  • TDK_Knight
    1ajs (@TDK_Knight) reported

    hey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant

  • dannydespa
    dan (@dannydespa) reported

    @Bell no internet since 4am around dufferin and eglinton. Fix ur fking internet bums

  • AACEIMSAC
    AACEI MSAC (@AACEIMSAC) reported

    Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

  • MagicWeedBus
    Reid (@MagicWeedBus) reported

    @Bell_Support Hi, would you guys be able to help me with a new phone? I've switched over to bell mobility from virgin. I did it at best buy and they migrated my cell phone number over and setup my esim, now that im home, my phone cannot make calls and cannot text or has data.

  • isaac_isiko
    ISIKO ISAAC (@isaac_isiko) reported

    @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

  • eyexcel
    🇨🇦leon (@eyexcel) reported

    @Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.

  • AlgomaHighlands
    Sixth Wind (@AlgomaHighlands) reported

    @Bell Counting down the days until the new Internet company hooks us up and no longer have to deal with bell

  • andrewhyk
    Cancel the parade (@andrewhyk) reported

    @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”

  • theresemacdona6
    Therese (@theresemacdona6) reported

    Ok @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡

  • musings_paul
    Paul Rose (@musings_paul) reported

    @Bell Total outage in Etobicoke central just before game time !! Fix now

  • jamiekseymour
    jamieks (@jamiekseymour) reported

    @Bell_Support THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Error by Bell technician completely severed by business fibre line 4 days ago. I am losing revenue and cannot operate my law firm. Help urgently needed.

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    For the 3 consequtive day, ******* @TSN_Sports app doesn't work. Dononhave to file a lawsuit a OPC against @Bell so you fix your app?

  • brichard2014
    Barb Richard (@brichard2014) reported

    @TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.

  • Puneet0982
    Puneet Mahajan (@Puneet0982) reported

    @Bell DM sent hoping to get a faster resolution!

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .

  • kevthegrad
    Kevin MacKenzie  (@kevthegrad) reported

    @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

  • esandom
    Dom Esanbor🇨🇦 𐤊 𐤊 (@esandom) reported

    @XVids_Daily @Highteaspeaks @Bell Which network did you port to?

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.