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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% TV (11%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Markham, Sydney, Greenwood, Cambridge, Nanticoke, Vancouver, Mississauga, Ottawa, Brampton, Halifax, Saint-Eustache, Saint John County, and London.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Montréal TV 22 hours ago
Montréal Internet 24 hours ago
Montréal Internet 1 day ago
Markham Internet 1 day ago
Sydney TV 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • yemitula
    Yemi the Addicted Programmer 🇳🇬 & 🇨🇦 (@yemitula) reported

    @Highteaspeaks @Bell Never use the top tier provider unless they're giving you some sort of sweet deal. Use second tier Rogers? Use Fido. Bell? Use Virgin Telus? Koodo Same network, lower rates

  • JamesRRubec
    James Rubec (@JamesRRubec) reported

    Hey @Bell_Support your Phone Based AI tech support keeps bumping me before routing me to an agent. Error 1102, and self repair isn't helping. I need to speak with a real person or do you not employ those anymore? $183 a month and I can't even get a technician scheduled jeez.

  • danharriscan
    Dan Harris (@danharriscan) reported

    @CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.

  • desireedante1
    Desirée Bishop (@desireedante1) reported

    @Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

  • kvndws
    kvn (@kvndws) reported

    @TorontoFC @Bell If we drop points, cancel this and next season

  • NikitaM72629789
    Nikita Mehra (@NikitaM72629789) reported

    @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

  • gotnewf2291
    Christopher Butt (@gotnewf2291) reported

    Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

  • Puff23138399649
    Jax (@Puff23138399649) reported

    @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

  • Paulondrumz
    Paul (@Paulondrumz) reported

    @Bell FIX YOUR DAMN APP

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    Here we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???

  • ErnieFemiOwen
    Ernie (@ErnieFemiOwen) reported

    @MichaelBrains @Highteaspeaks @Bell But how Freedom’s network reach though??? I think Fido is also after my life 😭😭😭 almost $60 for 20GB

  • OM_NASL
    Olympique de Montréal (1971 - 1973) (@OM_NASL) reported

    Dear @bell and @TSN_Sports since i pay for your appi expected it to work, Why buy exclusice rights if you are not good enough to stream it properly Had to watch the games in spanish because you are not able to do the job. #fifaworldcup Your app DOESNT WORK!

  • isaac_isiko
    ISIKO ISAAC (@isaac_isiko) reported

    @Highteaspeaks @Bell Man, it’s honestly so annoying. Last month I was expecting a bill of like $90, then boom — they send me $260, with over $80 just labeled as “others”. I’ve never left Canada, never made international calls, nothing. When I called, it was just automated nonsense.

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.

  • phathandomar
    Phathandomar (@phathandomar) reported

    @minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time

  • Zish22
    king of shadows (@Zish22) reported

    @RogersHelps so now when I click to cancel my services all of a sudden I'm put on hold. I might have to cancel my services cause @Bell would never do this.

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • ExiledRLL
    Exiled (@ExiledRLL) reported

    @sebdot @Bell @FANEXPOCANADA anyone down?

  • Oyeyemiyinka
    Whale. (@Oyeyemiyinka) reported

    @Highteaspeaks @Bell I honestly don't know how you guys land yourself in some unnecessary bills or plan. There other mobile service provider outthere for as low as $38 ..only home service (internet) should be that expensive

  • MarquanV
    GeekDosage98 (@MarquanV) reported

    @D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days

  • andrewhyk
    Cancel the parade (@andrewhyk) reported

    @Bell_Support Channel 1509 should be CNBC Squawk Box but it's showing CNBC World. Please escalate and fix asap. Thx.

  • bronwyn121212
    Steph RO (@bronwyn121212) reported

    @Bell Hello, the wifi is poor.

  • Highteaspeaks
    Hightea🍁 (@Highteaspeaks) reported

    @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

  • TheK387
    K387 (@TheK387) reported

    @Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.

  • yassal83
    Yasser (@yassal83) reported

    @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell same issue ABC channel 1221 in Spanish NBAFinals why am I paying for this??

  • ocp_sumit
    The Last of us!! (@ocp_sumit) reported

    @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.