1. Home
  2. Companies
  3. Bell Canada
Bell Canada

Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 25% Phone (25%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Miramichi, Montréal, London, Oakville, Greater Sudbury, Mississauga, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, and Cambridge.

CityProblem TypeReport Time
Miramichi Internet 9 hours ago
Montréal Phone 1 day ago
London Internet 1 day ago
Oakville Phone 1 day ago
Montréal Internet 1 day ago
Greater Sudbury Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficialJ_R
    joshmachan (@OfficialJ_R) reported

    @Bell has some of the worst customer support in the world. Absolutely insanity trying to get a technician to site.

  • MommaMeaghs
    MOMMA ME (@MommaMeaghs) reported

    @ryangerritsen @Bell Call customer retention. I always do.

  • dimi_james
    DiMiMaK 🇨🇦 🇬🇷 🏳️‍🌈 (@dimi_james) reported

    I'm so disappointed with @Bell right now. I walked into their store at Albion Mall in Etobicoke North Rexdale and asked about the low 5G signal on my Pixel 8. The rep spewed nonsense that 80% of Toronto is on Bell and that the network is prob busy. Unacceptable. @Bell_Support

  • AminSheivari
    Amin Sheivari (@AminSheivari) reported

    Who is overseeing @Bell_Support @Bell service. I keep loosing service several times a year which is due to shortage of number of terminals over the pole in the neighbourhood and every time a new customer signs up technician remove previous customer and connects a new one

  • BCOz70
    BCOz (@BCOz70) reported

    @ryangerritsen @Bell I’d love to know who gets a Retention rebate, I’m pretty certain you see a demographic behind it. Why does my bill state $141 for Fibe 1.5g minus a $30 bundle. But if you go online the service is $90 for 1.5g and bundle discount for $70. I’ve called numerous times to retention and always told I am getting the best rate they can offer.

  • laurie_naugle
    Laurie Naugle (@laurie_naugle) reported

    @C_Mulroney @Bell **** you and your fat **** boss you useless ****

  • Ciliskatron
    Ciliskatron (@Ciliskatron) reported

    @northyorkcondo @ryangerritsen @Bell Not planning on going anywhere either I'd be stupid to. It's also like being trapped somewhat now too though. I wanted to move out of the city once my daughter graduated public school (next year). I'd be paying the same or more for a lot less though. Like my place. Feel stuck tho

  • lakerbo13065125
    Champ (@lakerbo13065125) reported

    @DownHooligan @ryangerritsen @Bell Yes. Wait an hour on the phone to talk with some Filipino that can't speak good English. Last time they screwed up my bill and charged me 800 extra. It took them 5 months to fix that.

  • uzimtl1
    Usman R. (@uzimtl1) reported

    @RogersHelps Just switched to @RogersHelps home internet from @Bell a few months back and this is the second time it has gone out for more than 4 hours. This time it was 12 hours! What gives? Absolute garbage internet service!

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

  • uzimtl1
    Usman R. (@uzimtl1) reported

    @RogersHelps It's out AGAIN today! 4 hours almost. I've been on the phone with Rogers for 3 hours now trying to resolve this. I've lost upwards of $300 in wages because of this. I was offered a $50 credit. I can't even cancel, that's $15/Month on the remaining 19 months. @Bell @Bell_LetsTalk

  • davekel63861604
    Dave Kelly (@davekel63861604) reported

    @ryangerritsen @Bell Boggles the mind they will bust their asses to get a new customer bit fight with loyal customers to get a better price

  • FwonkD
    Fwönk Daddy (@FwonkD) reported

    @miketheref @TonyKhan @Bell I can’t stand him. I damn near always mute him, especially for Collision.

  • GDR_Trading
    Al S (@GDR_Trading) reported

    @ryangerritsen @Bell Freedom Mobile is setting the standard, Everyone I know is renegotiating, or leaving. If you threaten to leave, they will drop your rates. Just talked to 3 people today, who got better deals. It's like redoing mortgages, never sign the offer the bank makes

  • BlueJaysBabyGrl
    My Baseball Romance (@BlueJaysBabyGrl) reported

    @ryangerritsen @Bell Is VMedia available where you are? They're way cheaper than the big two even though they supply either Bell or Rogers internet. For tv service try alibox. $14/M if you pay for the full year up front.

  • wtfismcgill
    ceremony! (@wtfismcgill) reported

    stop funding this stupid show @canada @quebec @Bell

  • ryangerritsen
    Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported

    @RimmerDax @Bell @Rogers Wow. Thats crazy. These companies know that we have very little chance of going anywhere else so they treat us like crap.

  • AminSheivari
    Amin Sheivari (@AminSheivari) reported

    How can I file an official complain about @Bell_Support @Bell on the serious problem I have with their service that has not been resolved for YEARS! It’s so sad to see that a company claims that they provide the best service ….. and does this to the customers

  • Mitchingan1
    firstnexsilver (@Mitchingan1) reported

    @Raptors @Bell Walking down van born I have people who pull over and ask me for help after Thier car accident thinking I'm the police walking a beat

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @Bell Can you or anyone tell me why after canceling all your services I'm still getting a monthly bill? And even more frustrating, I can't find a person to discuss this with. A scheduled call back means absolutely nothing. How do I escalate this to a human to solve my problem?

  • ElaineBelcher4
    Elaine Belcher (@ElaineBelcher4) reported

    @Bell_Support @Bell internet, cable & phone down in Fort Erie since 3am April 6th Now being told won’t be fixed until 10pm April 8th 3 trucks NO crew present Burning through data as we work from home How will we be compensated?

  • TammyBu65502331
    Tammy Lynn (@TammyBu65502331) reported

    @dhockey13 Bell pay $230 for tv internet and house line. Tried explaining to them we **** even have a phone plugged in but they told me if I take it out of unpackaged it will cost more . @Bell sucks

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • Lak3
    R L (@Lak3) reported

    @AminSheivari @Bell_Support @Bell They use to use Canadian call centers and then they laid everyone off and outsourced their customer service to the Philippines. We cancelled bell because of how terrible their service is.

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • tayhaysil
    Silvana Marroncelli (@tayhaysil) reported

    @ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!

  • TraceysLuvofArt
    Tracey Padmore (@TraceysLuvofArt) reported

    @Bell_Support @Bell I keep seeing ads for OWN Network, yet I recall it being removed from the station a few years ago. Is it available on BELL?? #bringbackOWN

  • ch_morson
    Chump_Canuck (@ch_morson) reported

    @ryangerritsen @Bell we learned this in grade 9, as a very basic concept. Large box companies equal zero competition. Always support local. Unfortunately local lost.

  • Slomicron
    Scott (@Slomicron) reported

    @CTVNews Oh FFS, come on CTV, tell the damn truth in your byline. They were Hezbollah, not journalists. The damn Canadian MSM has not been a reliable source for truth. @BellMediaPR @Bell makes one not want to deal with Bell as a company. Might be time to switch.

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell you charge for your crappy service without ensuring my Internet