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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 24% Phone (24%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Mississauga, Ottawa, Haldimand County, Miramichi, Montréal, London, Oakville, Greater Sudbury, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Glace Bay, and Cambridge.

CityProblem TypeReport Time
Mississauga Internet 4 hours ago
Mississauga Internet 10 hours ago
Ottawa E-mail 14 hours ago
Haldimand County E-mail 15 hours ago
Miramichi Internet 1 day ago
Montréal Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • flop78
    KyFlo (@flop78) reported

    wtf yet another monthly fee increase for @Bell internet. Like it runs on oil ? What's @Rogers offer? Just waive that damn "price increase without notice" clause already!

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please???

  • Joebear4946
    Gilbert (@Joebear4946) reported

    @ryangerritsen @Bell They are all evil. It's just a matter of who is the least evil at any given moment. Playing the switch over game only feels good for a minute and then I'm angry at the new service in a short time. We have no real choices in this country because our market is too small.

  • ChrisDa16346287
    ANGRYCANADIAN (@ChrisDa16346287) reported

    @Rogers is the worst ISP in Canada right up there with @Bell. Cancle my plan, they **** up and for months can get ahold of anyone, several months later finally get through only to be ****** over again because they still somehow ****** up and want you to get your **** to them asap

  • Jaspreet_D
    Jaspreet Dhillon (@Jaspreet_D) reported

    @Bell_Support Your response has grammatical errors. Is this typical of your organization?

  • Ciliskatron
    Ciliskatron (@Ciliskatron) reported

    @northyorkcondo @ryangerritsen @Bell I've been in my unit for 11 yrs now. They've increased the rent every year. While I understand I'm paying under market value currently. They also haven't done a thing other than fixed a clogged section of drainage plumbing and replaced a shower head and broken diverter

  • PiratePratik
    Pratik (@PiratePratik) reported

    @Bell you charge for your crappy service without ensuring my Internet

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @bell another crash again! Should fix your internet! #bellcanada #canada $bell

  • tayhaysil
    Silvana Marroncelli (@tayhaysil) reported

    @ryangerritsen @Bell My Rogers as well will be expiring at the end of the month. Not looking forward to haggling with the Rogers personnel. I find it stressful. Why not raise the cost of my service to the cost of living every year rather than go through this rigmarole every freaking year!

  • curious_pascal
    CuriousPascal (@curious_pascal) reported

    @Bell_Support can I please get some updates on an outage that's been affecting me for close to 24 hours now?

  • northyorkcondo
    Catharine 🇨🇦 (@northyorkcondo) reported

    @Ciliskatron @ryangerritsen @Bell if they win, we have to backpay. if they do not win, they are suppose to pay back to us, the difference. Nobody knows that, and the landlord never does, without written request. Most people let it slide without knowing.

  • Frisky_Risky
    Follow your Bliss (@Frisky_Risky) reported

    @Bell_Support and @Bell I have placed a new wifi order and it's been 6 days and I am still waiting to get the modem. On your customer support they put for long hold (30min ) to just get an update. Is this how you welcome new customers ?

  • joshmillar52891
    josh millar (@joshmillar52891) reported

    does @Bell_Support think we dont notice when they dont have enough bandwidth to broadcast all MLB NBA and NHL games in their out of market packages when all 3 sports active? and they spew rhetoric about blackout rules that dont apply

  • stevecarty
    Carty (@stevecarty) reported

    @Bell_Support internet has been down for me in Parkdale/downtown Toronto for the entire afternoon. Who do I call? What do I do? Reset router twice

  • rationalposts
    Rational Posts™ (@rationalposts) reported

    @ryangerritsen @Bell I just call over and over again pressing for French, getting a Haitian that can't speak either English or French, and on the off chance I do press French to get English, start shmoozing until they put me in Customer Retention.

  • My_Point0f_View
    Crazy_Canuck (@My_Point0f_View) reported

    @ryangerritsen @Bell Me too! $6/month and it was supposed to be a fixed rate for life. That agreement was just last year and as a result I will have to call customer service and wait on the phone for possibly hours to get it corrected.

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    @Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow

  • jumpingleaves1
    jumpingoverleaves (@jumpingleaves1) reported

    @ryangerritsen @Bell You can't get a human to respond when you call FIDO for ANY issue. The AI is actually stupid and can never resolve anything. After you've tried over and over, it tells you that you can schedule a call with a human. The first date and time available is at min. 3 days later.

  • JordaninSaprae
    Jordan (@JordaninSaprae) reported

    @Rogers Your customer service sucks. Been on hold for 90 mins. Probably will be my last call. Looks like I should switch to @Bell or @TELUS

  • JennsTinyTweet
    JennsTinyTweets2 🇨🇦 🍁 🚜 🐥 (@JennsTinyTweet) reported

    @ryangerritsen @pasturedbeef @Bell One of the few benefits of living in Quebec is that Starlink is subsidized by our government, and the startup equipment was free, but paid $68 for shipping. I pay $100 mth for the service. Never had an issue with them.

  • varun42036
    Varun (@varun42036) reported

    Hi @Bell the 20-person limit on group texts and ongoing issues with some users being unable to reply in group chats are seriously impacting workplace coordination for us. This isn’t just an inconvenient it’s affecting daily operations. Can this be urgently escalated and resolved.

  • dajavudave
    dajavudave (@dajavudave) reported

    @ryangerritsen @Bell …Take them up on a new offer and it’s $5 more than you were paying for no real increase of any service…

  • FwonkD
    Fwönk Daddy (@FwonkD) reported

    @miketheref @TonyKhan @Bell I can’t stand him. I damn near always mute him, especially for Collision.

  • brianvi03340131
    THE SHADOW KNOWS (@brianvi03340131) reported

    @Bell_Support This has been going on since the first five minutes of the world series championship game! Watched it on my iPad oh joy ! How come French customers get Canadian support and English try to understand foreigners?

  • miketheref
    Mike “The Ref” Malowany (@miketheref) reported

    30 MINUTES OF #AEWCollision US CANADIANS HAD TO MISS BECAUSE OF NASCAR!! BECOMING A WEEKLY THING!!! @TonyKhan @Bell you can’t find a better solution, even if we have to check online??? I want my wrestling!!!

  • FerozKh08656482
    Khan (@FerozKh08656482) reported

    @Bell @Bell_Support Shittiest internet ever I use to be with rogers and I switched last month and I am fed up already this is so annoying especially since I work from home and heavily reliant on good internet and bell sucks

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • BENDELLX1
    BENDELLX (@BENDELLX1) reported

    @Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell

  • Jeff416Vella
    Complaint dept. (@Jeff416Vella) reported

    @dimi_james @Bell @Bell_Support Your first mistake was going to Albion mall. Second was thinking that bell actually gives a ****.

  • TComtoni13108
    Tony Comtoni (@TComtoni13108) reported

    @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous