Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (50%)
- Phone (26%)
- Wi-fi (9%)
- TV (9%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, St. John's, Halifax, Montréal, Brampton, Charlottetown, Edmonton, Winnipeg, Kensington, Kitchener, Cambridge, Sherwood Park, North Perth, Champlain, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 hour ago |
|
St. John's
|
Phone | 5 hours ago |
|
Toronto
|
Internet | 14 hours ago |
|
Toronto
|
Internet | 15 hours ago |
|
Halifax
|
Internet | 1 day ago |
|
Montréal
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Simpson -- Remedies Online Counseling 🏳️🌈 (@RemediesPodcast) reportedThe Bell phone corporation are quite the scammers. We stopped all my elderly mother's Bell services, sent back the equipment, but they continued to charge her via a pre-authorized agreement. Tried calling customer service @Bell_Support and it is a clown show designed to frustrate.
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Pavel Rodionov (@rodionovp) reported@Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡
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Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported@Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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HorseShoe Hillbilly (@HorseShoeHillby) reported@Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.
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GeekDosage98 (@MarquanV) reported@D0wnt0wnBrown @Bell_Support Yea ive had the same issue here too it never "detects" anything hell our router/internet has been cutting in and out nonstop for the past 2 days
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Janet Jesty-Murphy (@janarama39) reported@bell what are you offering for compensation for a month of no service?
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Rye man (@RyemanCanada) reported@Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now
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Rosemary K 🇨🇦 (@knarr_rosemary) reported@theresemacdona6 @Bell I had great luck with TSN. Never had to contact @Bell through a DM. And calling and demanding that it be escalated to a supervisor has worked for me in the past. Try that
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Nemmii (@Yaboynemipt2) reported@Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.
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Mr.B (@bigleafkev) reported@Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.
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Baseballcanadiangal (@Frogger2175) reported@Bell WHEN are you fixing the phones for Mississauga green house? Over 8 days with no fix? You are killing their business and angering clients trying to call them. Take ownership and fix it! Thinking of moving to Rogers
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Agent Provocateur® (@Provocative_one) reported@cdn_karma @Bell Who do you use? All the big three are **** and I’m using a 3-day free trial of Fizz Mobile right now and I gotta say I’m not very impressed. Two bars most of the time and on the odd occasion three. Plus it’s 4G LTE not 5G.
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Laurie Kathryn Grant 🇨🇦 (@lauriekgrant) reportedHey @belldotca @Bell am a biz client with important emails to send. Its three am Your virtual systems will not let me communicate saying the office is closed, but I need technical repair because my business internet is down. This affects my business. How do I contact you?
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support As low as my expectations were going into it, it still baffled me at how bad it was at assisting. It would not register my requests, suggests completely different solutions as to what was needed or tried to get me to upgrade my plan.
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David Vandewalle (@vandewallefarm) reported@Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.
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L (@missesja33) reported@Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported@CTVNews **** off ctv @Bell get your ******* in check! The people that work here should be in asylums!! Hear say bs! I believe the federal officers, not the people attacking federal officers which is a death sentence! I knew this before that drunk one driving the car with red hair in Minnesota! Bell give these people their rabies shots
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Kevin Aide (@kdaide) reported@Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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David Vandewalle (@vandewallefarm) reportedHey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?
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Tim (@TimJArmstrong) reportedThis is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!
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re:printed 3D (@reprinted3D) reported@3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.
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Pixel (@dizzylazypixel) reported@Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!
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RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF
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Ray (@creaturesohabit) reported**** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.
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Saim Rashid (@saimrashid) reported@Bell has provided the worst customer experience in my life. Internet outage started on 8:00 AM July 21st, and every time the agent just tells me it will be resolved in the next 4 to 6 hours. After 48 hours & 6 calls I am getting another 6 hour estimate. Horrible service Bell!
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Alexo (@Verove242) reported@Bell_Support I tried but we still have the same issue why?
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Barb Richard (@brichard2014) reported@TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.