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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 52% Internet (52%)
  • 24% Phone (24%)
  • 12% TV (12%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Ottawa, Sydney, Toronto, Fredericton, Cambridge, Bouctouche, North York, Salisbury, Hampton, Montréal, Grand Valley, Vancouver, Carleton Place, Halifax, and Ancaster.

CityProblem TypeReport Time
Ottawa Total Blackout 7 hours ago
Sydney Internet 8 hours ago
Toronto Internet 8 hours ago
Fredericton Phone 19 hours ago
Toronto Internet 22 hours ago
Cambridge Phone 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Tokyo_Drift19
    Elyn (Էլին) (@Tokyo_Drift19) reported

    @Bell_Support for $80, your cell service is absolutely atrocious. I can’t even maintain a stable data connection on my GO train ride home.

  • AmaraFarmServ
    Ty Carruthers (@AmaraFarmServ) reported

    @Bell how is it acceptable that the 407 from 115 to Enfield and majority of Clarington, mainly Bowmanville is a complete dead zone. Your cell service has become atrocious and pathetic

  • Zeps8314
    Paul (@Zeps8314) reported

    I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

  • katiehasbangs
    katiehasbangs (@katiehasbangs) reported

    @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

  • lgadoury
    Linda Gadoury (@lgadoury) reported

    @Bell Ok Game 5 tomorrow will you have the problem solved ?

  • MiracleofMilk
    MiracleofMilk (@MiracleofMilk) reported

    @Bell you guys have the worst service ever have had a downed telephone pole in our yard for over two months and I contacted you two months ago and four times since then and you guys say you will take care of it and you send someone every time and it’s still not replaced

  • jiwashiboo
    Dowin Jiwa Shiboo (@jiwashiboo) reported

    @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

  • Ehis_Ebhos
    Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported

    @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

  • thej_schro
    Justin S (@thej_schro) reported

    @POW2112 @CraveCanada @Bell BBUS moving homes was inevitable. There’s no way another network was going to allow a popular franchise like BB to go un-monitized in Canada. That said I’m glad the deal also includes BBCAN.

  • JordyGold
    Jordy Gold (@JordyGold) reported

    @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV

  • david3rd
    Dave3 (@david3rd) reported

    @Highteaspeaks @Bell Well - you could ask Bell why they spent billions of dollars on Fiber, latest cellular technology just so they could give it away for free … idiot

  • ade_chameleon12
    Prince Ade-Chameleon (@ade_chameleon12) reported

    @EyitayoFajinmi @Highteaspeaks @Bell Yes, just call the customer service and tell them that you wanna switch to BYOG Max plan (Bring Your Own Device).

  • gbpell
    Gavin Pell (@gbpell) reported

    I can barely get @manitobahydro updates about the 17+ hour outage because the @bell service is so awful. Great job everybody.

  • dynamozes
    Moses (@dynamozes) reported

    @Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before

  • Bananrama2
    anna b (@Bananrama2) reported

    @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

  • CosmicalLupus
    Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported

    @imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services

  • bcorrea10
    Bruno Corrêa (@bcorrea10) reported

    @Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.

  • thomas_halkett
    Thomas Halkett (@thomas_halkett) reported

    I was a @LuckyMobileCan user and now im not so sure. They are apart of the data center bullshit that @bell is pushing for. Absolutely not gonna support that garbage anymore. **** them and their attack on the water. Defend the waters at all costs 😢 😠

  • THATS_HERxo
    Rochelle Whittingham (@THATS_HERxo) reported

    @Bell you’re new set up for your customer service line is horrible! Too many prompts to get to speak to someone, scrap it.

  • IanClarke_ca
    Ian Clarke (@IanClarke_ca) reported

    @Bell Please check the ticket and see what height the tech put the line in as off the ground. I’m betting he put in the other line ABOVE this one in as needing to be fixed as he was adamant that this low hanging one was not a bell line. If it’s not down as approx 6ft it’s incorrect.

  • hollie__pollard
    Hollie Pollard (@hollie__pollard) reported

    @Highteaspeaks @Bell Freedom will cut you bill plenty and give you the service you want.

  • _noon278
    Noon (@_noon278) reported

    @Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.

  • noidlegovnomore
    Fuddle Duddle (@noidlegovnomore) reported

    @Bell No. Just fix the problem. @BellMediaPR

  • Itzpelumi
    Iampelumi 🇨🇦 (@Itzpelumi) reported

    @Highteaspeaks @Bell Just say you want to cancel your plan that is too high. They will offer a better deal. Every telecommunication have the retention tactics

  • sammypits
    Sam Pitaro (@sammypits) reported

    @Bell_Support Bell Technician error completely severed my internet connection 4 days ago and I can’t operate my law firm at great daily expense and revenue loss. Urgent help needed.

  • ne2swJo
    JustJo 🦋🇨🇦✌️ (@ne2swJo) reported

    Hey @Bell What’s up? Son is in Brantford Ontario. Just received a notice that he is roaming in the US. Took a screenshot of where he was when the notice was received. Hwy 402 Brantford. Is this a joke or a scam? WTF!!

  • sweety82
    Denise Gomes (@sweety82) reported

    @Bell_Support why does it take over 20 mins for someone to answer tech support?!? So frustrating

  • NexusSomnia
    Jake 🍉 – 2012 Deluxe Remaster (Taylor's Version) (@NexusSomnia) reported

    @CoryJudson @Bell @Rogers Did they offer better *service* or did they boast a better *package*