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Bell Canada

Bell Canada Outage Report

Why is my Bell Canada service not working?

Service-wide status: Bell Canada

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

Bell Canada signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 53% Internet (53%)
  • 25% Phone (25%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Vancouver, Kingston, Peel, Ottawa, Montréal, York, Edmonton, Abbotsford, London, Calgary, Halifax, Ajax, Mississauga, and Markham.

CityProblem TypeReport Time
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Vancouver Internet 2 days ago
Kingston Total Blackout 2 days ago
Peel Phone 2 days ago
Ottawa Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • GuyusGrey
    Guyus Grey (@GuyusGrey) reported

    After having dealt with the recent products and services of @Bell I see why your stock price has been a dog for half a decade. Down -47% in 5 years and management doesn’t take the hint. Your company invented the telephone. Do better.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

  • Whisky_Yak
    The Undead Royal Canadian Kilted #Fella (@Whisky_Yak) reported

    @Reil76 @SnarkusAurelius @Bell My father knew one of the local Bell Computer Engineers and flagged him down as he drove past my parent's place, in order to get an issue resolved that the client service reps and regular field techs couldn't solve. Bell kindly asked him not to do that again.

  • K38Tweets
    🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported

    @infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??

  • nosoupfoyou
    dang (@nosoupfoyou) reported

    @Bell Oh, I called your customer serv. a few times, & the rep said he agreed the cell signal is weak in DT & my 🏠 area (Rossland and Audley in Ajax). He said that engineers are wrking 2 improve the signal, but he doesn’t knw when it will get better. It may take years. @cbcmarketplace

  • harbourtechx
    Harbourfront Technologies (@harbourtechx) reported

    @77ai22 @Bell_Support Good to know, so the problem is not on my end.

  • Nilan3073
    SportsMom 🏒🏒🥅🏒 (@Nilan3073) reported

    @Bell_Support I have an unknown charge on my cc and an having trouble getting through to a human. Miss the good old days where clients can reach service providers.

  • harbourtechx
    Harbourfront Technologies (@harbourtechx) reported

    @Bell @Bell_Support I tried to log into my sympatico account to check emails, but got an error message "You have entered invalid credentials. Please try again." Is it just me or it's a technical issue on Bell's site?

  • Jmackwins
    Joey Mack (@Jmackwins) reported

    caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

  • shoegirl68
    Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported

    @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

  • AlexTri333
    AlexTri (@AlexTri333) reported

    @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

  • craz4sno
    The Snoman (@craz4sno) reported

    How many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.

  • CuberPowel
    Powel Cuber (@CuberPowel) reported

    @Reil76 @Bell Similar story with Bell. They refused to help me, even though I was spending $500 a month with them. Then I went to Rogers and had my numbers ported. A day later, Bell was calling me at least once a day for three weeks, bending over backwards to resolve my issue and get me back.

  • DattaniAnik
    Anik Dattani (@DattaniAnik) reported

    @Bell_Support Tried activating the $15 BYOD Smartwatch Standalone plan as a new customer. Website says it’s allowed, but phone support & stores keep passing me back & forth because your system forces a smartphone IMEI. Left on hold for over an hour. Please DM to fix this.

  • CassidyV6
    Cassidy Vermeeren (@CassidyV6) reported

    @Bell_Support I have contacted bell many times and have not received any help or information. Just we will contact you in 48hrs and nothing. We call again and have to file another claim. Someone hacked our account and ordered a phone, using bells terms and authentication.

  • bigpinuslinus
    theo (@bigpinuslinus) reported

    @Dylan_Gozens @Senators @Bell We have justified bad picks with the same logic. This time it’s actually valid. Injured in draft year is different than scouts being size queens

  • Zubes22
    Bobby (@Zubes22) reported

    @Bell the absolute worst. They’ve admitted they’re wrong for months but still have charges on our bill that are unjustified. They have now cut our cell service while we wait “for the next billing cycle for changes to take effect”. I’ve spent 5 hours on this already! @bell sucks!

  • Skip70969016
    Skip 🍁🇨🇦🐾🌼🌴 (@Skip70969016) reported

    @Reil76 @Bell Oh no, i just left Rogers a couple days ago for Bell. My tv hasnt worked for a month and my internet is on and off all day. Damn did i just leave one crappy provider for another? 🙁

  • studentforall
    Truenorth (@studentforall) reported

    @Reil76 @Bell This is why we need to eliminate the Cellular/Internet/Cable service monopoly we have in Canada. It only serves to promote poor customer service and high rates. It does nothing to support the Canadian consumer and everything for the corporations.

  • jeffbhere
    Jeff B (@jeffbhere) reported

    @Bell Your loyalty team is brutal You dont care about customers or excellent customer service They hung up on me after giving me the insulting offer and no call back Funny you dont want to help me out now after 6 hours on the phone, and when I leave you will call daily for a month

  • cstanzel2
    Carolyn Stanzel (@cstanzel2) reported

    @Bell Good Lord!! I have had a landline at my cottage for years. Last 10 years I have to call at beginning of season because of loud hum on line. I had tech out yesterday. Phone worked for 1 F’ing day!!! Today loud hum. I pay $57+/month for a phone I can’t use! Time to cancel!

  • RTLVCoach
    RTLVocalCoach (@RTLVCoach) reported

    I still have no service and got no help from @Bell i will not be paying for service I never received!

  • Gristmill2002
    Dominic ferris (@Gristmill2002) reported

    @Bell. On phone with Bell for 1:20:44 so far to cancel TV package!!! Still on hold

  • HueyTheFrenchie
    Mike Moore (@HueyTheFrenchie) reported

    @mobinfiltrator @Bell The best choice I ever made was not having my tv/internet from the same provider as my cell. This way if one of them goes down I’m still good.

  • Debdicker
    Princess of Whales (@Debdicker) reported

    @Reil76 @Bell I used to do tech support for a dsl company. That’s why I asked, what time does it occur

  • AndreInUk
    Andre (@AndreInUk) reported

    @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported

    Is internet down in M6K 0A5 area of Toronto? @Bell_Support

  • doubledouble416
    Toronto Guy (@doubledouble416) reported

    Hey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!

Bell Canada detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Bell Canada is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Bell Canada; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Bell Canada outage reports by location

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