Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (49%)
- Phone (26%)
- TV (11%)
- Wi-fi (9%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Mississauga, Toronto, Ottawa, Montréal, Waterloo, Vancouver, North York, Prince George, Terrebonne, Cambridge, Fredericton, Charlottetown, Peel, St. John's, and McDougall.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 2 hours ago |
|
Toronto
|
Wi-fi | 2 hours ago |
|
Ottawa
|
Wi-fi | 2 hours ago |
|
Ottawa
|
Total Blackout | 4 hours ago |
|
Montréal
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina Danielle Sarah Hall; Monk amomg Priests. (@namelessmiss108) reported@Bell @ahmedthemohsin Why do you guts could be rude to me the way your customer service representative is being rude to me right now on the phone? He stated yelling at me so I had to start recording the call.
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Nikita Mehra (@NikitaM72629789) reported@Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??
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Axel (@axelsimonise) reported@VirginPlus @Bell 5: even after tree trimming done , still no survey , no follow up , no call. And after having to call again . Guess what? They have to reschedule due to being too late in the day after literally 3 hours of back in forth on the phone. Conclusion: cancel @bell even b4 it started
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Brad Krassilowsky (@BradKrassi87390) reported@vandewallefarm @Bell_Support Bell is the absolute worst. So happy to be rid of them
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Bruno Corrêa (@bcorrea10) reported@Bell I’ve now contacted Chat and Escalation phone 7 times. The service is cancelled without an information, no one knows why, and I keep giving my email and phone # for 24-72h call. And I keep not receiving any contacts. Just do better.
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Bruno Corrêa (@bcorrea10) reported@Bell Just astoundingly horrible service.
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Radha ☮️ (@lemon_meringues) reported@Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.
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Shafqat Khan (@shafqatsaify) reported@Bell I am totally disappointed by the way the issue which I brought up was dealt by the customer care team ! The team is keeping me hold and transferring me to other dept and abruptly hung my calls ! I have an issue with an order and would appreciate if someone from Bell call m
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James Rubec (@JamesRRubec) reportedI woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.
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K387 (@TheK387) reported@Bell I have been Bell service free for 20 years. I hate that you're going to get money for inferior Internet service because of a technicality.
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Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reportedI don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks
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Carla_SensFan92 (@carlast_sensfan) reported@Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.
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Tish (@TVWShepherd) reported@Bell_Support Bell your service in the last year in Muskoka is terrible and it has gotten increasingly worse over the last month. Customers pay pretreated in Canada, you need to do better on your cell service!
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Linda (@Violet_71) reportedHey @Bell, thanks for wasting my time. I took a day off work for an installation appointment that was cancelled without any explanation. No notice, no accommodation, no attempt to make it right. If this is how Bell treats potential customers why would anyone switch? #Fail
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Cosmical🇨🇦 PCD ~ (@CosmicalLupus) reported@imthedarkknight @RogersHelps @Bell Anything to Make these robbers Pay for their Crap services
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Beef 🇨🇦 (@watty_53) reported@Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE
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L (@missesja33) reported@Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.
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Desirée Bishop (@desireedante1) reported@Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...
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Mav (@Maverick_XBT) reported@TheHunterChef @Bell @FibeBell I would cancel right away and switch to IPTV if that happened to me
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Phathandomar (@phathandomar) reported@minaaahz @Bell_Support So ****** up. Came home with no home wifi, and rogers phone is down at the same time
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Pavel Rodionov (@rodionovp) reported@Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡
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Big Guy B (@BigGuyB84) reported@MelissaLantsman @Bell what is this trash? Get your **** together
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pinknic63 (@pinknic63) reported@Bell_Support, My internet has been out since Friday 3 p.m. Called Tech Support several times. Exchanged modem, and tech repair appointment set up on Friday afternoon. Friday evening tech repair was cancelled by text indicating area outage. It's Sunday. No area outage reported.
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I❤️summer🇨🇦 (@toronto5511) reportedtrying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.
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1ajs (@TDK_Knight) reportedhey @Bell txs for the temp cell service on #lynnlake wish we had fiber to make it perminant
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MRH1972 🇨🇦🇨🇦🇨🇦 (@strlng72) reported@Bell_Support keep raising prices but make it harder to get anything other than a bot to help with crappy system
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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Consumer Affairs (@ConsumerCSI) reported@Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.
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Therese (@theresemacdona6) reported@Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!
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Bruno Corrêa (@bcorrea10) reported@Bell Great for identifying roaming and overcharges. Horrible to deliver service.