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Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

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Full Outage Map

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

  • 49% Internet (49%)
  • 25% Phone (25%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Miramichi, Montréal, London, Oakville, Greater Sudbury, Mississauga, Ottawa, Toronto, Halifax, Grand Falls, Brampton, Scarborough, Haldimand County, Glace Bay, and Cambridge.

CityProblem TypeReport Time
Miramichi Internet 15 hours ago
Montréal Phone 1 day ago
London Internet 1 day ago
Oakville Phone 2 days ago
Montréal Internet 2 days ago
Greater Sudbury Phone 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • Slothius
    Louie Louie 🇦🇷⭐⭐⭐🇦🇷 (@Slothius) reported

    @bell is worthless no support resolution for a week now people closing tickets and not providing help holdinv my account hostage #CustomerExperience #CustomerSupport

  • thatskho
    corrupted Icarus (@thatskho) reported

    @Bell bro fix your ****

  • My_Point0f_View
    Crazy_Canuck (@My_Point0f_View) reported

    @ryangerritsen @Bell Me too! $6/month and it was supposed to be a fixed rate for life. That agreement was just last year and as a result I will have to call customer service and wait on the phone for possibly hours to get it corrected.

  • kpvsmom
    🐭Kottage Fox Schwurbler Z28.310 (@kpvsmom) reported

    @ryangerritsen @Bell Hey Ryan. My son did a crap ton of research & signed up for oxio. I have done it as well. Huge savings. See if available in your area.

  • BlueJaysBabyGrl
    My Baseball Romance (@BlueJaysBabyGrl) reported

    @ryangerritsen @Bell Is VMedia available where you are? They're way cheaper than the big two even though they supply either Bell or Rogers internet. For tv service try alibox. $14/M if you pay for the full year up front.

  • carrera_77
    Jason Sordi (@carrera_77) reported

    @Bell I’m a Fibe customer. I have the Fibe TV app on my smart TVs. don’t use my cable box. I called in to have it removed & was told that by removing the box my fee will go up. service stays same just getting rid of equipment that’s not reqd. I don’t understand the logic.

  • ryangerritsen
    Ryan Gerritsen🇨🇦🇳🇱 (@ryangerritsen) reported

    Just noticed I got yet another increase on my @Bell internet bill. It’s endless. Having almost zero competition in this Country is contributing to Canadians affordability crisis. It gets tiring constantly playing the switch to Roger’s for a better price as a new customer then back to Bell as a new customer and on and on.

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Can someone help please??

  • StuCaz861391
    Stu Caz (@StuCaz861391) reported

    @Bell Our Giga Hub 3000 shows a red Internet light since Friday night. We replaced the modem as instructed and service is still down. Only our house is affected. This outage is unacceptable — please document it and apply a credit for the lost weekend.

  • TheRedwingRobin
    RedwingRobin (@TheRedwingRobin) reported

    @Bell_Support Please help!!!

  • reluctant888
    38 Social Credit Score (@reluctant888) reported

    @ryangerritsen @Bell Yes, our Bell cell bill went up over 10% without warning or explanation. Thing is Rogers isn’t an option because the network is unusable for us.

  • RJTSharma8
    RJT Sharma (@RJTSharma8) reported

    @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

  • CharleenRAustin
    Charleen Austin CHE (she/her) (@CharleenRAustin) reported

    @Bell I have been through 3 customer service agents for a bill you sent me for a home phone account you failed to properly cancel a year ago, I have wasted time with three callers who will not help me reconcile this and demand information about the account that no longer exists.

  • v2canny
    canny (@v2canny) reported

    @Bell @Bell_Support bell website and my bell services seem to be down, when will they be available?

  • jonsey_13
    Steve Jones (@jonsey_13) reported

    Is @TSN_Sports really not playing @NASCAR in Canada today? @Bell you need to fix this.

  • BENDELLX1
    BENDELLX (@BENDELLX1) reported

    @Bell_Support It was a scammer trying to scam my father to buy a cell phone. Good thing his internet from Bell is around 5mbps which you won't fix. That's why he won't get a cell phone from Bell

  • investing_mrg
    Mat Grenier (@investing_mrg) reported

    Great @bell againt another crash! $bell worst internet

  • 0bserv3rs
    Observer (@0bserv3rs) reported

    @ryangerritsen @Bell CTV News is owned by Bell. Cancel Bell.

  • LucGroleau
    Luc Groleau (@LucGroleau) reported

    @Bell Please help! Bell upgraded my inet to 50Mbps. Since then, Fibe TV is down & internet speed never went above 25Mbps. Speed test now shows 2Mbps down & 0.6Mbps up. Massive failure! Why am I paying $100/mth for 2Mbps & another $100 for no TV? Support unable to fix. HELP!

  • MommaMeaghs
    MOMMA ME (@MommaMeaghs) reported

    @ryangerritsen @Bell Call customer retention. I always do.

  • RickPurdy1959
    Richard Purdy (@RickPurdy1959) reported

    @ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.

  • jumpingleaves1
    jumpingoverleaves (@jumpingleaves1) reported

    @ryangerritsen @Bell You can't get a human to respond when you call FIDO for ANY issue. The AI is actually stupid and can never resolve anything. After you've tried over and over, it tells you that you can schedule a call with a human. The first date and time available is at min. 3 days later.

  • mom22lappys
    Lola - (@mom22lappys) reported

    @Bell_Support it looks like this is a power issue. Our area is in a power outage and it looks like we only have half power.

  • dipplingdan
    Trumpenstein (@dipplingdan) reported

    @Bell Nice, after talking for more then 30 minutes with someone I can hardly understand , he tells me that my modem needs to be changed and I have to go the store to change it myself. Great customer surface !!!!

  • DJennings2012
    Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported

    @AminSheivari @Bell_Support @Bell Skip bell at this point and go straight to ccts to file a complaint

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

  • Man_InThe_Tweet
    KYD🇨🇦 (@Man_InThe_Tweet) reported

    Good luck convincing @Bell with that. Greedy ****’s will never let that happen.

  • Taidai1338
    Tai (@Taidai1338) reported

    hey @Bell real cool of you to jack my internet price up again and not tell me. also your ai support bot is worse than my local LLMs

  • TFQuarter
    The Fifth Quarter (@TFQuarter) reported

    Hey @Bell Sell this company. You run it like you don’t even give a ****. Sell it to people who care. You’re embarrassing.

  • Shawn_Anderson
    Shawn_Anderson (@Shawn_Anderson) reported

    Anyone else’s @PrimeVideo crash whilst trying to watch thr @Senators game? “Something went wrong” So either my @Bell tv is down (other channels work) or Amazon’s crapped the bed…