Bell Canada service status: outage reports and connection issues

Why is my Bell Canada service not working?

No problems detected

If you are having issues, please submit a report below.

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0

At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

Internet (52%)
Phone (22%)
TV (12%)
Wi-fi (7%)
E-mail (4%)
Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Westmorland County, Elmsdale, St. Catharines, Dieppe, Winnipeg, Halifax, Wingham, Toronto county, Calgary, Edmonton, Kincardine, Bruce County, Markham, and Montréal.

City	Problem Type	Report Time
Toronto	Internet	3 hours ago
Toronto	Internet	3 hours ago
Toronto	Internet	3 hours ago
Westmorland County	Total Blackout	4 hours ago
Elmsdale	Total Blackout	5 hours ago
St. Catharines	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

Dog Lover!!! (@thebigwojcik) reported 3 minutes ago
@Bell @Ombudsman_OBSI My mobile cost went up. Called twice only way to get a cheaper plan is to get a phone through them. I buy my phone's myself. Don't like contracts. They blamed the increase on the war! Called Telus and saved $37 a month. No more loyalty, Bell sucks!
mubashar.tariq (@MubasharBhambri) reported 9 minutes ago
@Bell Why my internet is so slow while you are charging so much money for it each month.
creative monkey (@dannysusemonkey) reported 11 minutes ago
@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
xX E̷d̷w̷a̷r̷d̷ Xx (@EddieCoady) reported 12 minutes ago
@weathernetwork The weather network is much better on @Rogers than @Bell
Xphox (@Xphox_) reported 15 minutes ago
@Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah
Vaid, Abhishek (@vaidabhishek) reported 19 minutes ago
@nath_beauregard @Bell @Bell 5G and even LTE services are worst. I stay in downtown Toronto and it's absolutely horrible.
joe blow (@Caperfamily) reported 20 minutes ago
@Bell has the worst customer service in creation. Beware!
Lee Redpath (@redman_mather) reported 22 minutes ago
@AdamJPfeffer @Bell_Support @SpaceX Yip with satellite coverage I would think it would be very hard not to find service anywhere !
Michael Mason (@OpinionatedLad) reported 25 minutes ago
@ctvottawa Can you look into phone and internet outage in #Franktown area of #BeckwithTownship after a copper theft last Wednesday at 4:30pm and @Bell_Support keeps missing its own repair targets (Friday 10pm, Monday 10pm, Tuesday 8am) - there's no end in sight. #Bell
RyanCartier (@RyanCartiers) reported 26 minutes ago
@Bell @Virgin still waiting on resolution... still receiving scam calls daily... Second time asking: does @Bell have some type of Call Control for home?
Kevin Roberto (@robilarious) reported 27 minutes ago
@Bell_Support @Bell If your strategy was to roll out a stinker of an AI customer service replacement and frustrate long time customers Congrats, you’ve succeeded! I always longed for a $130/mo service supported by low IQ robots, sending callers back to the main menu 10x 😖😡
Mat Grenier (@investing_mrg) reported 28 minutes ago
@Bell wtf internet was **** so we called and change they made us change the modem, brand new modem and already the internet went out and gave up nothing works anymore wow great work and no more technitions on site wow
Carter Ferda (@HRHDeets) reported 28 minutes ago
@bell When will you stop your impersonators from calling me 10 times a week to update my modem when I'm not a Bell internet customer? I ran out of block numbers on landline. #belltakeaction
Miss Peepers (@miss_peepers) reported 29 minutes ago
Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
x-Cole (@colew2626) reported 30 minutes ago
@buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell
kyle (@Lobbies_x) reported 34 minutes ago
@MetamateDaz @Bell does this when applying for a retail position, it's beyond stupid.
Mike Drake (@MikeD340706) reported 36 minutes ago
@Bell first try running your business properly and not with crappy customer service? I gave you a second chance after your mess up 10 years ago and you left off where that started. Waited on appt that the tech no showed and didn't call, and your AI , virtual asst is brutal waste time
John Obrien (@johnnyo133) reported 38 minutes ago
@Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.
Jeff (@JGH583) reported 43 minutes ago
Just watched sports center on @TSN_Sports for the first time in a while. Absolutely terrible. Masters highlights didn’t show a single shot by @McIlroyRory who is leading and had the round of a lifetime. Glad I’m not paying for @Bell anymore
x-Cole (@colew2626) reported 45 minutes ago
@buckburgess @Bell We switched to an IPTV service for tv/sports and internet under 100 bucks for the first year. Only with bell on my cell
Jaspreet Dhillon (@Jaspreet_D) reported 47 minutes ago
@Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.
RedwingRobin (@TheRedwingRobin) reported 50 minutes ago
@Bell_Support Can someone help please??
Elliott Arcand (@ElliottArcand64) reported 50 minutes ago
Cmon @Bell fix your ****!
bta (@bta1976) reported 50 minutes ago
@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
DirtyShirt02 (@DirtyShirt0204) reported 52 minutes ago
@Bell You rally around your tax deductible sponsored logos. Bell doesn't do nothing but take government money to hire refugees at a lower cost. You're the problem Bell. Hope DJT makes American TV industry tariff the ever living **** out of you communists.
Pratik (@PiratePratik) reported 55 minutes ago
@Bell you charge for your crappy service without ensuring my Internet
AC (@Mel41177) reported 56 minutes ago
@Sunshineways66 @ryangerritsen @Bell So I have bell ($110/month) at my home and starlink at the cottage. Just signed up at cottage with EBox for 500 meg speed for $45, bell internet price was $75 for both 500M and 1.5G. Called Bell for home and asked for a better deal and they would only go down to $90. I said my next call will be to cancel .
Adam Pfeffer (@AdamJPfeffer) reported 57 minutes ago
@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
EJ (@EJ39206913) reported 59 minutes ago
@ryangerritsen @Bell They are all the same. Every few months you have to spend a whole lot of time of the phone with what they call customer retention - renegotiating your services to bring the price down. It is a game. However, at the end you will always pay more even after so called discounts.
RJT Sharma (@RJTSharma8) reported 59 minutes ago
@Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.