Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (27%)
- Wi-fi (9%)
- TV (6%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Fredericton, Halifax, Moncton, St. John's, King, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, St. Catharines, and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 12 hours ago |
|
Montréal
|
Internet | 15 hours ago |
|
Fredericton
|
Phone | 17 hours ago |
|
Halifax
|
19 hours ago | |
|
Moncton
|
Phone | 20 hours ago |
|
St. John's
|
Wi-fi | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Shiraz (@HenryEd13) reported@Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.
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Pranay Malusare (@MalusarePranay) reported@Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $
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Owen (@OGSMWT) reported@Bell_Support Hi I have had no cell phone service since last Wednesday. Is there a large outage or is this an issue with my phone.
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WeScOtT17 (@WeScOtT17) reported@cdn_karma @Bell Customer service centre's or shopping for corporate tax rates.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Everytime I’ve asked they hang up.
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Mike (@maplelake13) reported@Bell 2/2 we are paying for regular internet which is garbage as its the worst internet ive ever seen, constantly dropping at times. Doesn't even work half the time yet they said wed get fibe???? Ehrn will we get it as its been over 3 years now?????.
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The Snoman (@craz4sno) reportedHow many @Bell technicians does it take to properly run a cable to my house? Tomorrow will be the fifth one in over 2 years who will tell me that they can’t help and it needs to be the infrastructure team. Trees are not cable mounts.
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Stephen Pinsent (@swpinsent) reportedHey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.
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Joey Mack (@Jmackwins) reportedcaveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.
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Tish (@TVWShepherd) reported@Bell_Support We have had terrible service in Muskoka for the past year. Sometimes I cannot even send a text it times out. It is not uncommon for a call to drop 2-3 times …..so frustrating and we pay high rates! Terrible reception
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darlene macklem 🇨🇦 (@MacklemDarlene) reported@Reil76 @IConcedeToNoOne @Bell They offered us a deal on Friday , booked hook up for tv yesterday but everything they sent us to do did not work so by Monday we cancelled the whole thing !! They lost 3 phones ,tv and home internet ,they did nothing and we got a bill by Saturday !!! Never again !!!🤬🤬🤬🤬🤬🤬
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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🍁 K3nata8 🇨🇦 🏴 🇫🇷 🍁™ (@K38Tweets) reported@infamousadam13 @Reil76 @Bell My favourite is being a software developer who works in web hosting and virtual servers being asked why I need such high internet speeds? None of your damn business??
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I AM SPARTACUS (@Kevin_D_Lyons) reported@Reil76 @Bell I left Bell more than 20 years ago for Eastlink. Two or three times a year now, I'll have Bell sales people come to my door trying to convince me to switch back. They're wasting their time, and mine, even if they were to offer me free service. I'm happy where I am.
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Krista Jensen 🇨🇦 (@shortstuffpb) reported@Reil76 @Bell There's a faulty connection for the input signal somewhere, causing it to drop. When I had it happen, it was actually the modem, itself, but I had to totally spell out all the troubleshooting steps I'd taken to get them to listen to me.
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CD₂ (@MuskokaCD) reported@Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍
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johnnydollar86 (@johnnydollar86) reported@shoegirl68 @Reil76 @Bell Do you have teksavvy in your area?, I switch from bell to them and never had any issues
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Raymond Berry (@whodat54321d) reported@Reil76 @Bell Lose the wire and get Starlink. Rogers/Shaw has issues here between copper thieves and strong winds causing unstable internet. I’ll bypass them both.
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Ken Braithwaite (@DStrungk) reported@Bell_Support We have a Bell streamer. It died. Phone help told us to go to a store. The store in Ancaster was no help. They told us they would do nothing and told us to buy a Fire Stick. Which wouldn't work as we cast to the streamer. So we aren't getting what we paid for.
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Mike Moore (@HueyTheFrenchie) reported@mobinfiltrator @Bell The best choice I ever made was not having my tv/internet from the same provider as my cell. This way if one of them goes down I’m still good.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@broddy83 @Bell Oh they won’t even give me that! Just say it’s fine and hang up!!
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Andre (@AndreInUk) reported@Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?
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🇺🇦 Fil M 🤖♥️🇨🇦🇲🇽🇮🇹 (@jolie_oiseau77) reported@Reil76 @Bell Are you still on a copper line or have you switched to fibre? If you're still on the copper line they could be ignoring your issue to force the switch to fibre!
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Kevin (@sierralad) reportedFor the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.
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Rick1983🇨🇦🪬🌎 (@ricksvelo) reportedIf you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal
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hockey 272222 (@ravenssfan22) reported@Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats
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Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported@Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great
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🇨🇦Wayne🇨🇦 (@Reil76) reported@RealCheekybelle @Skip70969016 @Bell wtf?!? They’re all a bunch of criminals!
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Sam Attinello 🇨🇦🇮🇹 (@SamAttinelt3uf) reported@Reil76 @Bell None of them care. Rogers billing issue but I can't get a human. On hold forever then call gets cut off because they have higher than normal call volume. I'll just not pay and I guarantee someone will call me.