Bell Canada service status: outage reports and connection issues
Why is my Bell Canada service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (53%)
- Phone (22%)
- TV (13%)
- Wi-fi (7%)
- Total Blackout (3%)
- E-mail (2%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Sydney, Mississauga, Montréal, Truro, Kelowna, Sherbrooke, Cambridge, Toronto, Calgary, Ottawa, Corner Brook, Edmonton, London, Moncton, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 2 hours ago |
|
Mississauga
|
TV | 2 hours ago |
|
Montréal
|
Phone | 5 hours ago |
|
Truro
|
Internet | 5 hours ago |
|
Kelowna
|
Internet | 6 hours ago |
|
Sherbrooke
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Thomas Halkett (@thomas_halkett) reportedDown with @Bell I hope they go broke asap
-
Infinitus Capital (@InfinitusCap) reportedHere we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???
-
Sherry Rezaie, MD (@shaghayegh755) reported@Bell I hope this response is coming from a human and not an AI generated reply. Yes, I still need assistance, as I have not received any confirmation email that my service has been cancelled, despite specifically requesting cancellation confirmation during each of my conversations with five different #Bell representatives!
-
Funkins Designs (@FunkinsDesigns) reportedHey @Bell / @Bell_Support, is there a problem in the Woodstock, Ontario area with FibeTV? My folks seem to be having issues and no amount of restarts of the home Hub or Receivers seem to make a difference. Unable To Load The Guide (1014).
-
•DREA• (@andreabokchoy) reported@Bell_Support is there a wifi outage?
-
Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before
-
Therese (@theresemacdona6) reported@Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!
-
🇨🇦leon (@eyexcel) reported@Highteaspeaks @Bell @chatrmobile Their customer service/marketing team needs to do better.
-
John (@johnowolabi_) reported@Highteaspeaks @Bell which did you switch to? help a brother..
-
Noon (@_noon278) reported@Highteaspeaks @Bell Watch out for the monthly offers in your mail box in a neat white envelope. I’ve never seen a company so relentless after they’ve lost all their goodwill.
-
The Last of us!! (@ocp_sumit) reported@bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.
-
Curt Corbett (@TheCWade) reported@Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.
-
Jay (@jaytbreezy) reported@Highteaspeaks @Bell **** @Bell they know not to call me
-
Robert Montemurro (@rmontemurro1) reported@Starlink @Bell is so bad that everyone should switch to this.
-
Rob Newman (@rob_newman) reported@tsn I am PAYING for a subscription and am on the @Bell network, but the feed has failed four times on the biggest match in Canada. Figure it out.
-
Doretta Wilson (@Doretta_Wilson) reportedDear @Bell @Bell_Support If you are having issues with your call answer services maybe you could COMMUNICATE with your customers--after all you ARE a COMMUNICATION company!!! The problem is at your end not ours!!! Two days now I've had to deal with customer support.
-
Heyboonsuccess (@heyboonsuccess) reported@Highteaspeaks @Bell Try Telus Mobile $36.72 after tax , 5g network 75gb with 200 minutes free call to Nigeria. That’s my monthly plan.
-
It Gets Bretter (@itgetsbretter) reported@Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage
-
𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported@Bell_Support It’s a Neverending issue but it’s been a lot worse lately
-
Leo (@Leo71106092) reported@Bell_Support @Bell @Bell_Support lies again. Service repair for a telephone cable issue is now expected to be fixed by May 19th at 10 pm. That puts it at 10 days for 94 yr old who relies on her home phone for communication as well as safety with a life alert system.
-
anna b (@Bananrama2) reported@Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng
-
Cluesy (@KelseyB18384983) reported@Bell_Support . Our internet is down and my roommate cannot schedule a technician to come fix it because he’s not authorized on the account. I’m overseas l, do not have working phone so I cannot phone you. I’ve tried the chat 5x and it’s not working. How can I add him?
-
conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
-
Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported@Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒
-
Therese (@theresemacdona6) reported@Bell I’ve spoken to at least 8 agents but possibly more today! This is a day I’ll never get back. Then the guy in billing says his computer is having problems! And he’s with @Bell!! If I could see the CEO now I would. I’m bloody furious! I’ve given my name, dob, account # til I’m sick
-
Infinitus Capital (@InfinitusCap) reported@Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .
-
iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reportedRogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!
-
SebRen (@SebArtDram) reported.@TSN_Sports @Bell_Support Urgent code 5005/500 on Fire TV Stick HD (Wi-Fi 6). Native app live feeds (TSN 1-5) completely broken due to live token validation/DRM failure. VOD works, Android works. Fix your backend, people are missing the World Cup matches they paid for! ⚽📺
-
Demeter (@Lexikonin) reportedCalled @Bell to upgrade my Mobility plan from the $35 plan to the $85 Ultra Plan. I was told as a loyal customer I would have to pay $105. The advertised $85 rate is only available to new customers. How does this make any sense?
-
Johnny Dirt (@JDirt1980) reported@TruthFringe @BlueJays @Bell Too bad you had to complain to get a better deal.