Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (52%)
• Phone (27%)
• Wi-fi (9%)
• TV (6%)
• E-mail (3%)
• Total Blackout (3%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Montréal, Fredericton, Halifax, Moncton, St. John's, King, Toronto, Mississauga, Owen Sound, East Ferris, Elliot Lake, Guelph, Winnipeg, St. Catharines, and Kitchener.

City	Problem Type	Report Time
Montréal	Internet	57 minutes ago
Fredericton	Phone	2 hours ago
Halifax	E-mail	4 hours ago
Moncton	Phone	5 hours ago
St. John's	Wi-fi	6 hours ago
King	Internet	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hockey 272222 (@ravenssfan22) reported 2 minutes ago

  @Bell Unfortunately that wasn’t helpful I need the complaint to reach the home network. They’re spamming the same trashy episodes. We need Canadian shows not American. Maybe people don’t care about the show. It’s nothing but repeats

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 5 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  Calvin Reynolds (@CalJRey) reported 6 minutes ago

  @Bell_Support Day 3 of TCM channel 338 on Bell Fibe experiencing audio issues. The audio track is skipping every 3rd or 4th word. Sounds like a stutter step. Called tech support, they say it’s a problem at the source. Would you please check with them re: a solve?

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 11 minutes ago

  @sunnydriver1970 @Bell About 3000k sqft. And for some reason they installed it all downstairs. But it’s been there the whole time and only being an issue now.

• 
  Naren (@NarendraS16) reported 14 minutes ago

  @Bell I had a terrible experience with billing support team. Even after cancelling the service and returning the modem , I’m still being charged. Please look into this. Need your help.

• 
  Natasha Patrick (@Nattypatty33) reported 15 minutes ago

  @Bell my internet used to go down a few times a day. After 3 modem swaps, tech visit and countless calls to your agents my internet and sll services goes down every few minutes! Im tired and beyond frustrated. Im paying for a service test doesn't work. HELP!!!!!

• 
  Bobby Fun (@RRohampton) reported 16 minutes ago

  @broddy83 @Reil76 @Bell i’m on the fence about switching to fibre since they are installing it on my street. it is a lot faster but i don’t want to switch from cable and have these issues.

• 
  🇨🇦 𝕮𝖆𝖓𝖆𝖉𝖎𝖆𝖓 𝕹𝖊𝖊𝖈𝖍𝖎𝖊 🇨🇦 (@CanadianNeechie) reported 17 minutes ago

  @Reil76 @Bell SHAW/Rogers? I have one of those round WIFI pods that mesh with the main modem/router/WIFI network too. Going to be changing that all up this month though.

• 
  AlexTri (@AlexTri333) reported 17 minutes ago

  @Bell If I DM what do you expect me to share with you? Why not fix your dang virtual assistant that no matter what I select it says that your systems have an error and cannot put callers through an agent. Are you paying agents to do nothing? Do you just have the virtual assistant?

• 
  Lucky Lucy (@Luckylucydach) reported 19 minutes ago

  @Travisdhanraj @Dennismolin11 @Bell Yup, only Telus. Mother in law died. Couldn’t cancel it. It was insane.

• 
  Baseballcanadiangal (@Frogger2175) reported 23 minutes ago

  @Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell

• 
  Kevin (@sierralad) reported 27 minutes ago

  For the third time this week, a customer has come to my Canada Post counter with a @Bell package to be sent by Purolator, with the customer saying Bell told them to bring it to the post office. But Bell has ASSURED me this isn't happening. Bell, let's talk about your gaslighting.

• 
  mitchell (@mitchel60931542) reported 27 minutes ago

  @TorontoKOI @Bell I wonder what went wrong. **** org

• 
  andy h (@arodburden) reported 31 minutes ago

  @Bell fix your cell towers in Newfoundland,between st johns and gander ............. 2- 4 bars of lte and no data , cant text ...... couldnt report a motor vehicle death that blocked traffic for 8 hours and dead headed part of Newfoundland..... rcmp is gonna investigate also..

• 
  CDN_Karma (@cdn_karma) reported 34 minutes ago

  @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

• 
  OT (@Oliver_Trpcic) reported 34 minutes ago

  @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

• 
  Richard Berry (@rlberryyogi) reported 37 minutes ago

  Pretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.

• 
  Nathan Kehler (@nathan_P44) reported 38 minutes ago

  @Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you

• 
  Joey Mack (@Jmackwins) reported 39 minutes ago

  caveat emptor for @apialarm @Bell you should ashamed of yourselves that you sold you are alarm company to this grift. Anyone I know run far away from this company, zero service and the system began to fail minutes after @Bell left town.

• 
  Pranay Malusare (@MalusarePranay) reported 39 minutes ago

  @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

• 
  Vanessa 🇨🇦🏊🏻‍♀️🚴🏃‍♀️ (@VanMeik211) reported 41 minutes ago

  @Reil76 @Bell Bell sent me to collections for failing to return equipment during Covid, when stores wouldn't accept it and they didn't send labels to mail it back. Everything about Bell sucks, and their fees are outrageous. Good luck!

• 
  Randy 🎗️ 🇨🇦 (@sunnydriver1970) reported 41 minutes ago

  @Reil76 @Bell 3/ key placement of the one device is very important. The basement is the worst location for almost any home.

• 
  🍁 K3nata8 🇨🇦 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇫🇷 🍁™ (@K38Tweets) reported 43 minutes ago

  @infamousadam13 @Reil76 @Bell When I used to work phone support I learned the trick, most Canadian support lines that handle French support always bring you to a bilingual service in Canada, but English support usually sends you to the Phillipenes where they are trained to sound more Canadian

• 
  Vijay Sapps (@VJsapps) reported 46 minutes ago

  @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

• 
  Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported 51 minutes ago

  @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

• 
  Peter Pyper (@PeterPyper160) reported 52 minutes ago

  @NBACanada @Bell If you haven't found anything on Kawhi in over a year you haven't found nothing at all. End this **** now

• 
  NS (@kojam2022) reported 52 minutes ago

  North York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support

• 
  Howllr 🇨🇦🍁 (@howllr) reported 55 minutes ago

  @DemorestKe48215 @Reil76 @Bell It’s so true. They hold such a monopoly that they just don’t give a damn.

• 
  CD₂ (@MuskokaCD) reported 56 minutes ago

  @Reil76 @Bell We're still waiting to hear from @Bell regarding our fibre internet installation. We only finally got a line strung parallel to our old one about a month ago, but no new modem and still running off the old DSL crap. Topnotch service. 👍

• 
  Ron “Stinsy” Stinsenbergen (@R_Stinsenbergen) reported 59 minutes ago

  @Bell @NormDevine Don’t bother Norm. They’re just going to tell you there’s a problem and there’s no timetable for a fix and that you should contact Golf Channel support