Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (27%)
• TV (11%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Toronto, Montréal, Ottawa, Halifax, Mississauga, Truro, Halifax County, Guelph, Cambridge, Markham, Dieppe, Calgary, Saskatoon, Hamilton, and Vancouver.

City	Problem Type	Report Time
Toronto	Internet	45 minutes ago
Montréal	Internet	5 hours ago
Toronto	Internet	11 hours ago
Toronto	Total Blackout	15 hours ago
Toronto	Internet	15 hours ago
Ottawa	Phone	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  katiehasbangs (@katiehasbangs) reported 6 minutes ago

  @Bell AT LEAST DRAIN OUR DAMN RIVER r/shade ….honestly though, if you can, try to play with the water levels. There was sort of this, well, accident in 1908 when the S.S Medicine Hat literally ran into our traffic bridge because the water was too high. Yeah.

• 
  Mike Gaudet (@Amok1441) reported 9 minutes ago

  What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community

• 
  Yasser (@yassal83) reported 10 minutes ago

  @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business

• 
  Infinitus Capital (@InfinitusCap) reported 12 minutes ago

  @Bell_Support Thanks Only took four hours for one department to talk to another department about this issue This seems to happen ever six months Work better so these issues don't keep repeating themselves every six months .

• 
  re:printed 3D (@reprinted3D) reported 12 minutes ago

  @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

• 
  Paul Rose (@musings_paul) reported 13 minutes ago

  @Bell Total outage in Etobicoke central just before game time !! Fix now

• 
  Joan Reed (@JoanRee71984820) reported 15 minutes ago

  @RyanCartiers @Bell @Virgin I have the same problem Ryan. Spam calls daily. I have a phone that blocks 200 spam numbers. It's full..I am on the do not call list, it doesn't work. Several numbers display local numbers, but are spam. Bell does nothing

• 
  J Jonah (@FathersForSons1) reported 28 minutes ago

  @Bell_Support @andrewhyk Thank you for this post , all of my operators are busy but your post is important to me. Please hold. Your post may be used for customer service training

• 
  I❤️summer🇨🇦 (@toronto5511) reported 29 minutes ago

  trying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.

• 
  Bruno Corrêa (@bcorrea10) reported 30 minutes ago

  Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

• 
  Christopher Butt (@gotnewf2291) reported 34 minutes ago

  Thank you @Bell for rescheduling my morning appointment to this afternoon without notifying me. Is only the tech that came sunday did his job I wouldn't have had to waste my day today waiting. FYI: this is garbage service and when a customer asks a question, you should answer it

• 
  Desirée Bishop (@desireedante1) reported 36 minutes ago

  @Bell Is there a line issue in the Gerrard and Main area...I even tried calling 310-Bell for my cell and nothing is going thru...

• 
  kvn (@kvndws) reported 37 minutes ago

  @TorontoFC @Bell If we drop points, cancel this and next season

• 
  Bruno Corrêa (@bcorrea10) reported 39 minutes ago

  @Bell Great for identifying roaming and overcharges. Horrible to deliver service.

• 
  Infinitus Capital (@InfinitusCap) reported 41 minutes ago

  Here we go YET AGAIN Hello @Bell_Support You guys have the WRONG CNBC channel your network CNBC has two channels: the regular national CNBC channel and CNBC World Tell your control centre to change it back to the national CNBC channel which is on 24/7 on Bell Why does this happen every six months with you guys???

• 
  Exiled (@ExiledRLL) reported 42 minutes ago

  @sebdot @Bell @FANEXPOCANADA anyone down?

• 
  Nisi Morgan (@nisimorgan) reported 44 minutes ago

  @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 45 minutes ago

  @Bell Order No: BL7BPCVL I’m unable to send you a DM, likely because your X account has restrictions on who can message you. In any case, I’m sure you’re familiar with working from order numbers, so please use the order number above to look into this issue. Thank you.

• 
  EyeNeedDoze (@son_dean) reported 46 minutes ago

  @Bell @RalphLauren I would really appreciate if you could chime in. All the big companies seem to not care about the people who support their brand. I hope you can restore my confidence and reach out to this long standing customer. I’ve been buying RL for over 30 years. Cmon.

• 
  Puneet Mahajan (@Puneet0982) reported 46 minutes ago

  @Bell Come on @Bell you can do better 3 days to fix home internet??

• 
  Carla_SensFan92 (@carlast_sensfan) reported 49 minutes ago

  @Bell My mom had a landline forever. We insisted she keep it for safety. When the tornado ripped through her neighbourhood and she lost power for multiple days, we could always reach her by phone. She had to switch to VOIP- no choice. Now, half the time her line doesn't work.

• 
  Mr.B (@bigleafkev) reported 52 minutes ago

  @Violet_71 @Bell You aren't missing much, I have mine installed and the service is less than ideal and when you call to have it checked out they do a remote modem reset and that's it. Called repeatedly last couple of weeks.

• 
  Christopher Butt (@gotnewf2291) reported 53 minutes ago

  @Bell @Bell_Support It's sad when you sign up to start a service and the technician comes to install my internet but can't. Claims he needs to access the neighbors yard and says the gate is locked but it isn't. Wasted my time, I guess I'll send the equipment back. #failure

• 
  Nick (@NickGeer4840) reported 53 minutes ago

  @vandewallefarm @Bell_Support Been with @Bell_Support 30 years it's the worst it's ever been!!!!

• 
  Dnash (@nash_qureshi) reported 57 minutes ago

  @Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻

• 
  Pavel Rodionov (@rodionovp) reported 58 minutes ago

  @Bell @TSN_Sports This is terrible, right when the soccer match started, the password stopped working 😡

• 
  Kevin Aide (@kdaide) reported 59 minutes ago

  @Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

• 
  Paul (@Zeps8314) reported 1 hour ago

  I want to listen to the commentary team break down the game during Hydration Breaks with live footage continuing instead of ads please, these ads are disingenuous and not in the spirit of the game @bell @TSN_Sports #FifaWorldCup

• 
  Mat Drouin (@matdrewin) reported 1 hour ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Axel (@axelsimonise) reported 1 hour ago

  @Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl