Bell Canada service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Bell Canada users through our website.

• Internet (50%)
• Phone (27%)
• TV (11%)
• Wi-fi (7%)
• Total Blackout (3%)
• E-mail (2%)

Live Outage Map

The most recent Bell Canada outage reports came from the following cities: Dieppe, Calgary, Saskatoon, Hamilton, Toronto, Vancouver, Glace Bay, Saint-Philippe-de-La Prairie, Montréal, Halifax, Mount Pearl, Dartmouth, Flin Flon, Cambridge, and Markham.

City	Problem Type	Report Time
Dieppe	TV	6 hours ago
Calgary	Phone	7 hours ago
Saskatoon	Internet	13 hours ago
Hamilton	Internet	14 hours ago
Toronto	Internet	14 hours ago
Vancouver	Internet	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Last of us!! (@ocp_sumit) reported 9 minutes ago

  @bellcanadahater @Bell Worst tech support. Transferred me to 4 different people within 2 hours, each of them left no notes on the account and I ended up doing same thing for each of them still no resolution and was asked to pay 75cad for a technician visit.

• 
  Ridwan Olanipekun 🇳🇬🇨🇦👑 (@Ridwan_RanDdy) reported 9 minutes ago

  @Highteaspeaks @Bell lol, I’m with virgin plus, paying $30 for 100gb monthly (after tax $32). What I did ? I was on 60gb for the same price , I moved to Koodo , virgin plus called me after 21 days offering 100gb for $30 because they wants old their customer back 😎

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 10 minutes ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

• 
  Bruno Corrêa (@bcorrea10) reported 11 minutes ago

  @Bell Just astoundingly horrible service.

• 
  Mat Drouin (@matdrewin) reported 13 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 18 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  Bruno Corrêa (@bcorrea10) reported 19 minutes ago

  Feb/26: home internet upgrade could not be done. Tree needed to be trimmed to access Apr/26 (+ 2mo later): tree trimmed Since: 3 contacts via website assured me 48h-72h contact. Never happened. Today: I contacted “escalation team”. Reply: “wait 48h-72h contact”. Shame @Bell …

• 
  Hightea🍁 (@Highteaspeaks) reported 20 minutes ago

  @VarlXii @Bell @chatrmobile I have to admit, I’ve never had connection issues with bell, they have the best network so far, even this chatr I’m using is crap, it doesn’t work when I’m in my underground parking

• 
  Elyn (Էլին) (@Tokyo_Drift19) reported 24 minutes ago

  @Bell_Support I’m not paying you $80/month to absolutely suck. Data is god awful.

• 
  Humphrey cna🇨🇦🇳🇬 (@Ehis_Ebhos) reported 25 minutes ago

  @Highteaspeaks @Bell These mobile companies are just repeating people off. That is how Rogers wanted to suck me dry till I escaped for my life. Insurance companies are the worst. 😒

• 
  Barb Richard (@brichard2014) reported 26 minutes ago

  @TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.

• 
  Dowin Jiwa Shiboo (@jiwashiboo) reported 27 minutes ago

  @Bell_Support I've lost all confidence in this process.@Bell technician damaged my home, and despite months of followups, no one has come to fix it. I've also been without internet service for the last 3 months,yet I'm still being billed. This is completely unacceptable. #Bell #CustomerService

• 
  Therese (@theresemacdona6) reported 31 minutes ago

  @Bell I’ve spoken to at least 8 agents but possibly more today! This is a day I’ll never get back. Then the guy in billing says his computer is having problems! And he’s with @Bell!! If I could see the CEO now I would. I’m bloody furious! I’ve given my name, dob, account # til I’m sick

• 
  Linda Gadoury (@lgadoury) reported 35 minutes ago

  @Bell Ok Game 5 tomorrow will you have the problem solved ?

• 
  Stunning Steve ⬆️ (@SteveDickerNL) reported 35 minutes ago

  Once again, wi-fi fails me in the backyard. So instead of SXM I'm stuck with Kixx Country. @Bell_Aliant @Bell_Support If I'm paying you $100+ per month for internet, I shouldn't be losing my signal as soon as I step onto the patio deck🤨 #bell

• 
  agoulet (@agoulet81) reported 43 minutes ago

  @Bell is there a problem with your cell towers in Ottawa? Center town to east end of city. Worst cellphone service I have had since 2007!

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 44 minutes ago

  @Bell If the average Canadian consumer matters to you, please send me a DM instead of asking me to send one to you. You know there are restrictions that prevent some users from initiating DMs. Asking me to message you when I can't does little to resolve the issue.

• 
  jamieks (@jamiekseymour) reported 45 minutes ago

  @Bell THE ABSOLUTE WORST CUSTOMER SERVICE/SATISFACTION EVER! Same ongoing issue for over a year now with same NONE resolution from you!! DISGUSTING!! Time to move on!!

• 
  L (@missesja33) reported 47 minutes ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

• 
  Sir Meme (@SirMemee) reported 48 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  Olympique de Montréal (1971 - 1973) (@OM_NASL) reported 49 minutes ago

  Could @Bell fix it TSN apllication so we don't pay for lagging stream ? Thank you.

• 
  Fuddle Duddle (@noidlegovnomore) reported 50 minutes ago

  @Bell No. Just fix the problem. @BellMediaPR

• 
  Therese (@theresemacdona6) reported 51 minutes ago

  @Bell On phone now. On hold of course!! Talk about stress. Unbelievable. A huge company like Bell to mean to treat its customers properly and send out someone to install!

• 
  Curt Corbett (@TheCWade) reported 55 minutes ago

  @Bell @UnknownLegendEF Seriously for a communications company the app’s you guys roll out are garbage. Old app freezes all the time - new app is barely functional. Nothing works - Illegal streams are more reliable.

• 
  Dan Harris (@danharriscan) reported 56 minutes ago

  @CoryJudson It IS absolutely about the principle. Plus they know that most people either don't notice or give up. So don't! We had a problem with @Bell back in 2017 where they misbilled us every month we were with them. Then we sent the equipment back. Canada Post said to keep the receipt.

• 
  Jax (@Puff23138399649) reported 58 minutes ago

  @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

• 
  I❤️summer🇨🇦 (@toronto5511) reported 58 minutes ago

  trying to get an old refund (credit) from @Bell, got discounted twice and about to call back and speak the to the TENTH person. When they want their $ they collect fast, but when there is a credit to be paid back, good luck. Crap.

• 
  Agent 47 (@47TheAgnt) reported 59 minutes ago

  @TorontoKOI @Bell Lag was so bad that it forced them to drop Joe and pick up Neptune

• 
  Nisi Morgan (@nisimorgan) reported 1 hour ago

  @Bell has to be one of the worst providers how can it take over a week to get internet installed Ohmygod

• 
  Yasser (@yassal83) reported 1 hour ago

  @Bell worst customer service ever….trying to outsource your customer service to a cheap COE won’t save you money but will rather cost you business