Bell Canada service status: outage reports and connection issues
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Full Outage Map
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Problems in the last 24 hours
The graph below depicts the number of Bell Canada reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bell Canada. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bell Canada users through our website.
- Internet (52%)
- Phone (20%)
- TV (15%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
Live Outage Map
The most recent Bell Canada outage reports came from the following cities: Montréal, Winnipeg, Cambridge, Toronto, Surrey, Fredericton, Moncton, Peel, Mississauga, North York, Edmonton, St. John's, Bradford West Gwillimbury, Barrie, and Sydney Mines.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 37 minutes ago |
|
Winnipeg
|
Phone | 5 hours ago |
|
Cambridge
|
Phone | 8 hours ago |
|
Toronto
|
Phone | 13 hours ago |
|
Montréal
|
Internet | 1 day ago |
|
Surrey
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Skinner (@RogueNerdOne) reported@nath_beauregard @Bell I've been with Telus for decades with my internet, and not once has the bill gone up but the speed of the service did. When I started I was paying $99/month for 1.5Mbit DSL service and now I'm still paying $99/month for 3000Mbit up/down. Just look periodically at their plans.
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Yessevel Rodriguez (@Yessie1914) reported@Bell waited 60 minutes on call for you guys to hang up on me ? I’m so tiredddd
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ॐ Ταντρα δε ντόμπερμαν (@tantra_the_dobe) reported@Bell very frustrating to wait on hold for 3 hours today to cancel my services and the line gets disconnected 3 times without anyone calling me back
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buck burgess (@buckburgess) reported@Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.
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goli (@halehvalaleh) reported@Bell_Support Funny, I spoke with your customer service department yesterday and they insisted there was no outage and that your website was showing the incorrect information.
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lexisnexis (@babsy1234) reported@Bell @Bell_Aliant The problem is on my bell aliant bill, the customer service number is the wrong number. And your customer service people have no idea how to transfer people to the right department
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Steph (@Stephy_72) reported@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
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Fur momma 🍁 (@d_brier) reported@Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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Adam Pfeffer (@AdamJPfeffer) reported@RobertChaulk @Bell_Support @SpaceX I’ve had it since the beta days as well, still on the original dish for the home farm service. Couldn’t get line of sight or anything better than overpriced cell data. Say what you want about Elon but his service works very well
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better
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BG (@binyaameengori) reported@Bell Fix your pods. This **** is annoying. Ever few months they start flashing.
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creative monkey (@dannysusemonkey) reported@Bell_Support Home internet has been down for last 5 days. Postal code M3N 2J8. When is the outage fixed?
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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It Gets Bretter (@itgetsbretter) reported@Bell fix your **** my internet has been down for like an hour but it’s still saying there is no outage
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Irene Woike 🇨🇦🇩🇪 (@ChristelPeter1) reported@Stephbujo @nath_beauregard @Bell Not just Bell, Telus is the same. They tried to tell me I never sent them the equipment back ( that after some Telus goof tried to make me believe the Canada Post will come driving out to the sticks and pick it up ) luckily I didn’t believe him and sent it by registered mail. Took me almost 3 months and many phone calls and a lot of grandstanding by Telus before they finally stopped being jerks.
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paul (@PaulG0622) reported@nath_beauregard @Bell Even Rogers will screw you the same way as Bell does! Real problem is the powerful people in this country but they brought in a lot of immigrants to blame for anything wrong in this country!
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Leo (@Leo71106092) reported@Bell @Bell_Support 3/3 relies on her phone to speak with family, call for help or just speak to her sister, daughter living great distance away. why they won’t come clean with answers. Will they rebate monthly fees? Will they put around the clock crews to fix it? @CHCHNews
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Ash 💕 (@ash__lights) reported@Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long
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Manmohan Chahal (@ManmohanChahal1) reported@Bell this is day 3 of outage in the L4W 4L8 area and still no resolution.. our operations are severely disrupted. Can we expect a firm timeline as to when the issue will be resolved
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Brannagh x (@BrannaghX) reportedin the end the neighbour cut it down for me... @Bell litters everywhere and doesn't care
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Ian Clarke (@IanClarke_ca) reportedWeek 6 of @Bell not fixing the dangerously low wire outside my house. Said techs were coming to fix. No one did. People walk by everyday and grab it.
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JRPatterson☘️ (@JPintheLDOT) reported@Bell_Support internet has been down for hours. And Bell Help is also down for maintenance. Any way to get help?
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bta (@bta1976) reported@Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.
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Brent Laing (@blaing99) reportedI’m not a screenwriter, but I gotta think you could make a killer comedy out of the @Bell customer service experience. The live calls and behind the scenes possibilities are endless. And the jokes basically write themselves. It’s just such a wild experience start to finish🤯
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𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reportedI’m so over @Bell @Bell_Support lately the wifi has been automatically switching to data in my bedroom! Your wifi sucks! Even when it switches to data it’s slower than cruise ship satellite wifi!
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Michael Mason (@OpinionatedLad) reported@Bell_Support When are we going to get an update re: outage in Beckwith Township area? Stolen copper... first it was Friday 10pm and now Monday. Your outage tool says there's no outage. 310-BELL says there is. Unknown what Bell tool is actually accurate. Help!
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RyanCartier (@RyanCartiers) reported@Bell @Virgin Problem recurred yet again - doesn't Bell have some type of home Call Control?
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Leo (@Leo71106092) reported@its_gooseyy @Bell @Bell_Support They’ve been lying to me all week - no phone service. They keep saying it will be fixed - now it’s today by 10pm. A tech in the neighborhood told at least the end of next week. Can’t even speak to someone because they say they are aware - then give a fake date to be fixed.
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Nikki Angulo (@NikkiA12) reported@Bell_Support I’m you’re going to force me to receive a code on my phone (after I already entered the one you sent to my email) MAYBE you should actually provide cell service in my community, because my work wifi won’t let me receive texts on my phone! I already entered 1 code!!