Bell Canada

Bell Canada Outage Map

The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bell Canada users affected:

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 97
Montréal, QC 49
Winnipeg, MB 22
Halifax, NS 21
Ottawa, ON 17
Mississauga, ON 11
Dartmouth, NS 10
Charlottetown, PE 9
Sydney, NS 7
Cambridge, ON 7
Moncton, NB 7
Hamilton, ON 7
Brampton, ON 6
North York, ON 5
Waterloo, ON 5
Uxbridge, ON 5
Owen Sound, ON 5
Edmonton, AB 4
Calgary, AB 4
London, ON 4
Kitchener, ON 4
Fredericton, NB 4
St. John's, NL 4
Scarborough, ON 3
Almonte, ON 3
Corner Brook, NL 3
Whitby, ON 3
Gatineau, QC 3
Milton, ON 3
The Beaches, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • can_doug Doug Scott (@can_doug) reported

    @Bell technicians failed to show up 2 days in a row and no call to say they were not coming. Sat around for a total of 8 + hrs, spoke to at least 8 reps and no sympathy. Impossible to speak to a manager, floor sup said “I am your last stop”. Absolutely horrible service.

  • YayNaomi Naomi (@YayNaomi) reported

    PSA: If you are planning to sign up for @bell #bellsmarthome, DON’T. Technical support is NONEXISTENT & they will continue to charge you for a service that DOES NOT WORK. Want to cancel? #bellsmarthome loyalty will let you do so if you PAY FOR THE REMAINING TIME IN YOUR CONTRACT

  • trueintegrity87 Souad🐢 ~Ordinary~ (@trueintegrity87) reported

    @Bell_Support Help. Currently my internet internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me. The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap.

  • trueintegrity87 Souad🐢 ~Ordinary~ (@trueintegrity87) reported

    @Bell_Support I need some help.Currently my internet connection is down for the last hour & my home phone has no dial tone. Unfortunately your customer service reps have been rude with me.The troubleshooting has been unsuccessful. All I want is a technician to be sent pls asap!

  • YayNaomi Naomi (@YayNaomi) reported

    This time, to CANCEL my #bellsmarthome service. I am called back the next day and put through to loyalty dept. This agent gives a free mos of their nonexistent service & tells me techsupport WILL call me back, & what do you know; THEY DONT! @bell

  • sapp_91 sapp_91 (@sapp_91) reported

    @Bell_Support trying to purchase apple airpods from your website and keep getting an error after inputting payment information. Is your website experiencing problems?

  • leftbobgolfer leftbob🌊🇨🇦🇺🇸 (@leftbobgolfer) reported

    @Bell That looks like a picture of an @bell customer service desk, as in, no live person to speak with. Likely better than the mistreatment and lies you get from the real ones and the definite reason there'll never be another bell product or service in my home.

  • MalloySterling Sterling Malloy (@MalloySterling) reported

    @Bell you’re the worst. Over 2 hours on hold total and you hung up on me. I’ll hate you forever idec

  • 4Scarrs_Gaming Jon Scarr 🇨🇦🎮 (@4Scarrs_Gaming) reported from Toronto, Ontario

    @Bell Worked great for almost 2 years then connection kept dropping several times a day. After a month of troubleshooting and techs coming out and the problem not solved, I switched to another ISP.

  • trueintegrity87 Souad🐢 ~Ordinary~ (@trueintegrity87) reported

    @Bell_Support I have been asking more than 1 hour to your representatives to schedule a technician to be sent my home and they are not listening. This is unacceptable. Poor customer service .

  • NunavutBirder Clare Kines (@NunavutBirder) reported

    Bell: You seem to be using a lot of data, therefore we’re disabling your account. Phone us to fix it. Also @Bell_Support : we appreciate your patience. Wait times are over an hour.

  • risha72 rishas (@risha72) reported

    @Bell_Support when will the service disruption issue be fixed in Milton?

  • krtrain12 KTrain (@krtrain12) reported

    @Bell @Bell_Support can you provide an update on the outage in The GTA??

  • Co_opCate Cate (@Co_opCate) reported

    @Bell_Support I just had one of your employees hang up on me after I refused to give him my drivers license number or SIN. Not sure why a customer of 20 years would need to provide private info to get a new service. The 2nd call person in customer loyalty didn’t even ask for that

  • NidaShams Nida Shams (@NidaShams) reported

    @RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).

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