Bell Canada Outage Map
The map below depicts the most recent cities worldwide where Bell Canada users have reported problems and outages. If you are having an issue with Bell Canada, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Burlington, ON | 5 |
| Glace Bay, NS | 3 |
| Toronto county, ON | 5 |
| Toronto, ON | 105 |
| Cambridge, ON | 20 |
| Montréal, QC | 43 |
| Halifax, NS | 21 |
| Winnipeg, MB | 10 |
| Vancouver, BC | 10 |
| Acton Vale, QC | 1 |
| Moncton, NB | 7 |
| Ottawa, ON | 29 |
| Milton, ON | 4 |
| Kitchener, ON | 4 |
| Mississauga, ON | 26 |
| Waterloo, ON | 1 |
| North York, ON | 4 |
| Prince George, BC | 1 |
| Terrebonne, QC | 1 |
| Fredericton, NB | 10 |
| Charlottetown, PE | 3 |
| Peel, ON | 2 |
| St. John's, NL | 3 |
| McDougall, ON | 1 |
| Kirkland, QC | 1 |
| Brampton, ON | 5 |
| East Ferris, ON | 1 |
| Severn, ON | 1 |
| St. Thomas, ON | 1 |
| Windsor, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Simsss (@simran_jo) reported@Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫
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Sister Denby 🇨🇦💜🇺🇦 (@DenbySister) reported@theresemacdona6 @Bell @Bell_Support Never. Because they get away with it! And IMYHO, since they know they have a monopoly along with Rogers, they will do nothing to fix it.
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Cindy Hung (@CindyHung9) reported@Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?
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Barb Richard (@brichard2014) reported@TheHunterChef @Bell @FibeBell I went through the same thing a couple of months ago. I had to unplug my modem for a few minutes to solve the issue. Just rebooting didn't do anything, took a complete shutdown to resolve the problem.
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bill muldoon (@MuldoonBill) reported@ShaneBelter @Bell @bell is terrible paid for the baseball channels last year never got them for the first 3 months talked to them servers times said was not there fault then one day poof they were back on would not even talk to me anymore idiots
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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Janet Jesty-Murphy (@janarama39) reported@bell what are you offering for compensation for a month of no service?
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Harm Kelly (@KellyCreekDairy) reported@SflJim @vandewallefarm @Bell_Support We were with Roger’s before. Same ****, different pile.
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Therese (@theresemacdona6) reportedOk @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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Guddu Bhaiyya (@shavezsurve23) reported@Bell worst customer service ever, agent named Adam, on call was so rude and in a rush that doesn't Wana help or assist. Worst service ever and I'll make sure I switch all my services. Will never recommend and will refer to this incident to all. Thank you @bell for nothing.
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Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported@Bell_Support I'll be going to the store in person tomorrow to have them swapped. I'll still be nice to the employees since it's not their fault at all, but man this has been the absolute worst customer service experience I've ever had.
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RaeofSunshine☀️ (@Rae8465) reported@Bell - guess it might be time to consider buying out whatever contract I have and going elsewhere! A byod plan for a NEW customer is $55 .......... I was just told, next month the plan for the current byod on my account is going up $10 making it $70! No option to lower it. WTF
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Antonina Banks (@antonina_b69872) reported@PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS
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Serwan🚀 (@serwansb) reported@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.
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