Bell Canada Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AACEI MSAC (@AACEIMSAC) reported 3 minutes ago

  Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

• 
  Stephen Pinsent (@swpinsent) reported 7 minutes ago

  Hey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.

• 
  Therese (@theresemacdona6) reported 7 minutes ago

  @Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.

• 
  R I C H (@RichFriars) reported 8 minutes ago

  Trying to get @Bell to service my area but they don’t seem to be interested.

• 
  green beee (@greenbeee1) reported 14 minutes ago

  Over a month of requesting a Bell Canada callback, a month of daily sales calls, ignored requests to stop, and broken promises to remove me. it isn't customer service, it's harassment by design. @Bell @Bell_Support fix your callback system or stop offering it. filed with the DNCL

• 
  Bell (@Bell) reported 20 minutes ago

  @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

• 
  Orange Cone (@CanadianPylon) reported 21 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Janet Jesty-Murphy (@janarama39) reported 34 minutes ago

  @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

• 
  Antonina Banks (@antonina_b69872) reported 37 minutes ago

  @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS

• 
  James Rubec (@JamesRRubec) reported 38 minutes ago

  I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

• 
  Richard Berry (@rlberryyogi) reported 39 minutes ago

  Pretty Deplorable that you log into your @CraveTVHelp account, search and find your desired movie. Start it up, only to have it in French... English version only available with an upgraded subscription tier. Might be time to look elsewhere from my @Bell satellite service.

• 
  AlexTri (@AlexTri333) reported 40 minutes ago

  @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank

• 
  CDN_Karma (@cdn_karma) reported 40 minutes ago

  @z_haus @Bell I have AI call answer. Never deal with spam calls as a result. Freedom wireless is where it is at if you want to save money, (as long as you live in a region with it) Rogers uses 3rd party call centers in India and other nations as well. While charging you premium prices.

• 
  Tim (@TimJArmstrong) reported 41 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  HorseShoe Hillbilly (@HorseShoeHillby) reported 44 minutes ago

  @Travisdhanraj @Bell @Telus is just as bad. Tried to cancel my landline, wasted hours of my life with no results. Quit paying the bill, finally they cancelled and sent a final invoice, paid that and haven't done business with telus since.