Bell Canada Outage Map
The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 147 |
| Montréal, QC | 65 |
| Halifax, NS | 51 |
| Mississauga, ON | 32 |
| Ottawa, ON | 23 |
| Calgary, AB | 23 |
| Winnipeg, MB | 22 |
| Dartmouth, NS | 15 |
| Scarborough, ON | 14 |
| Sydney, NS | 10 |
| Georgetown, ON | 10 |
| London, ON | 10 |
| Moncton, NB | 9 |
| Fredericton, NB | 8 |
| Hamilton, ON | 8 |
| Kitchener, ON | 8 |
| Burlington, ON | 8 |
| Cambridge, ON | 8 |
| Corner Brook, NL | 7 |
| Oakville, ON | 6 |
| Brampton, ON | 6 |
| Oshawa, ON | 6 |
| Whitecourt, AB | 6 |
| Guelph, ON | 5 |
| Kingston, ON | 5 |
| Charlottetown, PE | 4 |
| Dieppe, NB | 4 |
| Gatineau, QC | 4 |
| Vaughan, ON | 4 |
| Sault Ste. Marie, ON | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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polly
(@pollybananarchy) reported
@Bell_Support any ETA on when Bell Mobility customers in Peterborough will get cell phone service back?
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Chris
(@mr_rub_icon) reported
@Bell Come to South Pickering. We would love to be a Bell client with Fibe to Home connection. Otherwise stop teasing me with slow internet from node which Rogers beats you 100% of the time.
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Graham Booth
(@gramboff) reported
@Bell_Support Fenelon Falls in Kawartha lakes mobile and Internet service is out. Any idea when it will be back?
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Ralph FranSpringster 🌥🌦🌞 (aka Frathos) 🇨🇦
(@FrathosCAN) reported
@Bell FYI, the #BellFibeTV guide sucks big time because I can't tell what channels my mother subscribes to when I visit. This is because there is only a View subscribed and most popular channels option. I don't care what's popular, I only want to see what is already subscribed!!!
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Кет Хамілл 🇨🇦🍁🇺🇦🌻
(@IHeartKats) reported
We have had much worse storms than yesterday’s and yet have never had a 24hr internet/TV outage @Rogers Can’t speak to live person - 3hr hold time Anna is useless - no outage per this feature No ETA for restoration of service @bell customers are you having better luck? #ONStorm
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dirtfoot
(@jessedriftwood1) reported
Hi @Bell! Do you think there should be any repercussions for businesses who say "I promise you, this time we are not going to let you down. You have my word, the technician will show up and fix all your problems". And then the technician doesn't show up again? Just curious.
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dirtfoot
(@jessedriftwood1) reported
from
Hamilton, Ontario
Oh great after waiting on hold for an hour your customer service agent hung up on me. @bell you are truly the worst.
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Кет Хамілл 🇨🇦🍁🇺🇦🌻
(@IHeartKats) reported
@heatha_ @Rogers @Bell My point in the tweet was more about Rogers’s customer service, lack of information and sending you to Anna which is useless. Wondered if Bell gave better service. But sure focus on tv & internet. Kthxbai.
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Gary Zee
(@gaz2002) reported
@traceykayy @Bell_Support Bell Support acknowledged I was part of a larger system outage and recommended occasionally rebooting modem to time see if technicians have restored service..DM them ( @Bell_Support ) with your phone or account number, they’re very responsive
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Danielle S
(@Nyxlplyx) reported
@Bell No cell service in Pontypool, ON either. Went down at about 3am. I suspect the tower lost its backup power. Hope for restoration soon!
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Paige
(@paige__13) reported
@Bell_Support @Bell can someone tell me if cell towers are down or not working in Peterborough Ontario? For texting and calling too?
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Mad Robot
(@robofurious1) reported
@IHeartKats @Rogers @Bell My neighbor has bell. No outage there. I’m considering switching.
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Michelle
(@Mimi_F68) reported
@IHeartKats @Rogers @Bell I'm with Bell in Ottawa I haven't had service since 5pm yesterday.
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g. 🌻
(@aknightsdamsel) reported
@Bell_Support Our landline was working fine yesterday despite the storm, woke up this morning to no service. I’be done what I can troubleshooting.. no luck, Please advise further
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Evelyn Blackwell
(@EvelynBlackwe13) reported
@Bell another disappointing experience with bell customer service. No tv no internet and no compensation for the lack of service provided. But bell wants me to cycle through again and call back. I have nothing better to do but stay on hold for 3 hours