Bell Canada Outage Map
The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:

Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 274 |
Montréal, QC | 129 |
Brampton, ON | 53 |
Newcastle, NB | 41 |
Mississauga, ON | 36 |
Halifax, NS | 32 |
Charlottetown, PE | 29 |
Ottawa, ON | 26 |
Dartmouth, NS | 20 |
Kitchener, ON | 20 |
Moncton, NB | 16 |
St. John's, NL | 16 |
Sydney, NS | 15 |
Guelph, ON | 12 |
Winnipeg, MB | 12 |
London, ON | 12 |
Cambridge, ON | 12 |
Norwood, ON | 12 |
Brantford, ON | 12 |
Trail, BC | 12 |
Saint John, NB | 11 |
Barrie, ON | 11 |
Paradise, NL | 10 |
Fredericton, NB | 10 |
Hamilton, ON | 10 |
Laval, QC | 10 |
Gatineau, QC | 8 |
Québec, QC | 8 |
Calgary, AB | 8 |
Waterloo, ON | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Wilson (@TommyvooToGo) reported
@Bell_Support I am in Cathcart ON N0E1B0. Overhead phone lines are sagging over my property and I cannot get in with my truck and trailer. We have a special technician coming today. Expect the issue to be addressed before they leave
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Rachel Strojny (@rlstrojny) reported
@Bell_Support This is disheartening. I not only work outside my home, but jy job requires that I also be able to work from home on my own time. I cannot do this when my Interner is not working. I truly hope Bell does the right thing and compensates those of us who have lost service over this.
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Sharon Doran (she/her) (@smdoran) reported
@Bell_Support Please provide an update for Barrie outage. Is end of day Saturday still the ETA? #bellsupport @Bell_Support
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alyssa (@1111areda) reported
@Bell_Support any updates on the shortage??? i am a student and i work from home and so does my father, we have no connection whatsoever right now and are seriously struggling with this outage. you guys sent a message that it would be finished by 3:40-7:40 yesterday and now nothing?
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TCB (@Bruins6477) reported
@Bell Worst customer service award winner 🏆
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JussMK (@MkJuss) reported
@Bell_Support The same problem is happening with us in Quebec... Bell said the problem would be resolved by 3am, it's still not resolved. No internet... no TV... nothing. Their website is not even updated.
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Liza Butcher (@lizabutcher) reported
@Bell you have been charging for a service I canceled years ago and I am really angry !! I think I may cancel because this has made me really upset.
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Sean (@TLLSeanTaylor) reported
Like what just happened…..home internet down…..phone @Bell….put my info in….a lady says to call back cause her tools are down…..i go im sorry….and like a broken record just keeps saying the same thing…..#bellsupport #bellsucks
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Harish kohli (@imharish2320) reported
@Bell Can someone help me to get away from this pathetic service and customer support!! @Bell_LetsTalk
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Lise Gotell (@LiseGot) reported
@Bell_Support My 92 year old father’s home phone line down. Unplugged and replugged phones. Called service and they said they can’t check line because “tolls down.” He needs phone line to buzz in healthcare and home care workers.
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Tom Wilson (@TommyvooToGo) reported
@countyofbrant need some help regarding unsafe overhead phone lines in Cathcart ON. @Bell is preventing me access to my property due to low hanging phone lines
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Ascending (@Ascending_ART) reported
@Bell_Support been having issues in Algonquin Highlands, internet is currently out but the past two days it keeps going off. Getting an orange light indicating it can't connect to the service provider.
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Zabeion 🇨🇦 (@Zabeion) reported
Is the internet down? @Bell_Support
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Eddie Sheerr (@EddieSheerr) reported from Mount Pearl, Newfoundland and Labrador
@forwest3 The cell networks in Newfoundland are wonderful, at least on @Bell. The US has the same issue with cell service today it had 15 years ago. You’ll get excellent connections to the tower and slow service b/c there is not enough bandwidth. It’s incredible that is still an issue
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Aretha Racine (@RacineAretha) reported
@Bell_Support Okay Bell what is going? Barrie service still out over 24 hrs. Is it because it’s a small area affected we are not a priority? No internet no TV I think it’s time to move some of services to Rogers!