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Bell Canada

Bell Canada Outage Map

The map below depicts the most recent cities worldwide where Bell Canada users have reported problems and outages. If you are having an issue with Bell Canada, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bell Canada users affected:

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glace Bay, NS 2
Halifax, NS 21
Toronto, ON 106
Montréal, QC 43
Winnipeg, MB 10
Vancouver, BC 10
Acton Vale, QC 1
Moncton, NB 7
Ottawa, ON 30
Milton, ON 4
Kitchener, ON 4
Mississauga, ON 28
Waterloo, ON 1
North York, ON 4
Prince George, BC 1
Terrebonne, QC 1
Cambridge, ON 19
Fredericton, NB 10
Charlottetown, PE 3
Peel, ON 2
St. John's, NL 3
McDougall, ON 1
Kirkland, QC 1
Brampton, ON 5
East Ferris, ON 1
Severn, ON 1
St. Thomas, ON 1
Windsor, ON 1
London, ON 5
Chatham, ON 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • axelsimonise
    Axel (@axelsimonise) reported

    4: called to cancel @VirginPlus , they offered me @Bell loyalty program, and another scheduled appointment. And yet even after switching to the main and guaranteeing a full install and everything done , NOPE , still nothing

  • jonarthur
    Jonathan Arthur (@jonarthur) reported

    @TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @CRTCeng Bell was supposed to be at this particular address on 3rd July. After waiting & being let down twice eventually put cable in on 17th but didn’t bring any more equipment. Promised to be out today to complete job for tv and internet. Haven’t turned up. @Bell @Bell_Support

  • JohnQPublic100
    JQP (@JohnQPublic100) reported

    @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

  • antonina_b69872
    Antonina Banks (@antonina_b69872) reported

    @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS

  • theresemacdona6
    Therese (@theresemacdona6) reported

    Ok @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • k_mclean
    Katie🌼💛☀️ (@k_mclean) reported

    If @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god

  • kdaide
    Kevin Aide (@kdaide) reported

    @Bell I am happy to send the account details after you confirm that you can do better than 8 days to get a tech onsite to replace a modem that isn't broken

  • AmitJai20
    Amit Jaiswal (@AmitJai20) reported

    @Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support

  • jimmymac6685
    James MacDonald (@jimmymac6685) reported

    @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

  • watty_53
    Beef 🇨🇦 (@watty_53) reported

    @Bell_Support @Bell why is your coverage so terrible in the Masonville area of London Ontario? Barely any service. Lucky to have 1 bar of LTE

  • RyemanCanada
    Rye man (@RyemanCanada) reported

    @Bell @CyborgNinja86 Well unfortunately it seems to be the truth. I have noticed my ability to use cell networks in Ottawa and area seem to have greatly gone down on multiple devices(Apple/android) many friends agree the service has gotten really lousy and slow. Talk and scroll almost impossible now

  • HenryEd13
    Shiraz (@HenryEd13) reported

    @Bell Thank you for the reply. While I understand that operating costs change, increasing rates while automation and AI are simultaneously driving down operational and support costs for your company feels like passing the burden onto customers rather than sharing any efficiency gains. True brand loyalty goes both ways, it means rewarding long-standing clients, not continuously raising their bills. If my rate cannot remain competitive, I will need to explore better-valued options elsewhere.

  • NikitaM72629789
    Nikita Mehra (@NikitaM72629789) reported

    @Bell_Support @Bell disappointing customer service. Travelled in Canada did not even cross border and got message that I am charged for roaming services. No response from bell support. Can anyone help to resolve undue charges ??

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