Bell Canada

Bell Canada Outage Map

The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bell Canada users affected:

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Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 114
Montréal, QC 58
Cambridge, ON 21
Winnipeg, MB 21
Ottawa, ON 21
Halifax, NS 20
Mississauga, ON 12
Charlottetown, PE 9
Dartmouth, NS 9
Hamilton, ON 8
Brampton, ON 7
Moncton, NB 7
North York, ON 6
Sydney, NS 6
St. John's, NL 6
Waterloo, ON 5
Calgary, AB 5
Fredericton, NB 5
Uxbridge, ON 5
Owen Sound, ON 5
London, ON 4
Kitchener, ON 4
Gatineau, QC 4
Edmonton, AB 3
Almonte, ON 3
Corner Brook, NL 3
Whitby, ON 3
Scarborough, ON 3
Milton, ON 3
Kingston, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

  • FMFan9 FMFan (@FMFan9) reported

    @Bell_Support Worst customer service ever. call your support line, none of them know what a mac address is. we have replaced our digital box 4 times now & now a possible 5 times like what more do we have to do to get a working box, cant get execs to call us back what **** service

  • MilanettiJosie Josie Milanetti (@MilanettiJosie) reported

    @Bell why would it take up to 48 hours to have someone come out to check out what the problem is with your phone line or to make an appt? Really? 48 hours to have someone call me to make an appt? Incredible.

  • JaniceMcNorgan Janice (@JaniceMcNorgan) reported

    @Bell Extremely disappointed with installation service. Aunt in LTC in Chatham has been without phone for almost 2 weeks. It is her lifeline to family! Tech very rudely refused rapid test rqd to entire when he was sent to install service Thursday. How did someone not know?

  • KendieProf ProfKendie (@KendieProf) reported

    @Bell_Aliant @Bell Why do you only authorize 4/10 stations associated with Global? I'd like to watch Showcase and [AS] on my mobile device. They are part of my channel pack but you block mobile app access? Getting to the point where I'm ditching your service for StackTV

  • steviepenno Stevie penno (@steviepenno) reported

    @Bell your service seriously has been crap for a few months wth is going on

  • EKBG_26 Emma G. (@EKBG_26) reported

    @Bell your service is pretty bad but now that you are sponsoring animal abuse I am definitely cancelling.

  • Deepak713Deepak Deepak bhandari (@Deepak713Deepak) reported

    @Bell hi there, I am not using my phone number since march 2021 and i want to oay off the rest of the device balance and want to discontinue the services. Because I’m stuck in India and I’m paying $150 per month fir no reason Kindly help me out. Thanks.

  • curtoneil curtoneil (@curtoneil) reported

    @Bell_Support hello. Chatted in last night with tech support due to no service. They transferred me to Tier 2 where no one picked up after quite some time. Hoping to get this issue solved without starting square one.

  • WolfAndWyrm Casey Wagner (@WolfAndWyrm) reported

    Hi @Bell_Support :) At our location it says that the highest speed package is 25 mbps. But after we got it, the second and third months it ran at 200 mbps. (That was awesome, btw) But then it went back down to 25. 🥲 Did we just have access to the whole community speed then?

  • mapetersen Andy Petersen (@mapetersen) reported

    @Bell_Support In the past THREE hours I have talked/chatted with TWELVE @Bell representatives to get an answer to the snafu in my billing. Still no answer. Each said "I wish I could help", each thanked me for my patience. (No. 10 assured me she'd be the last person I spoke to.)

  • BiggshowKF BiggshowKF (@BiggshowKF) reported

    Having to us @Bell internet to use my @Rogers phone.. That's how bad @Rogers data is. I'm using thier competitions services to use my phone.. again!

  • northernck Caroline (@northernck) reported

    @davidhindsmith @Bell_Support @TekSavvyBuzz I’ve been thinking of switching over. I negotiate pricing with Bell on all our services - 2-3 months later, pricing starts to rise. Never had this issue with Cogeco. It’s time to do some shopping

  • networkdawg Paul Smith (@networkdawg) reported

    @Bell_Support how come I can not view my home phone service in mybell portal? It was installed on the 15th, and still nothing. I need caller ID back on this line as the unknown caller is annoying.

  • danstryy danstry (@danstryy) reported

    @KingCreates @Bell having problems with my internet

  • corbett_tara Tara Corbett (@corbett_tara) reported

    @Bell How can it take 9 months for someone from Bell to trim a tree in wires at my house. After numerous calls told this morning that they won’t trim it until it affects my services. Great customer service there. Glad we don’t get much wind 🤔

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