Bell Canada Outage Map
The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 164 |
| Montréal, QC | 70 |
| Halifax, NS | 53 |
| Ottawa, ON | 28 |
| Cambridge, ON | 21 |
| Mississauga, ON | 17 |
| Calgary, AB | 15 |
| East Gwillimbury, ON | 14 |
| Brampton, ON | 13 |
| Winnipeg, MB | 12 |
| Dartmouth, NS | 12 |
| Sydney, NS | 11 |
| Hamilton, ON | 10 |
| Georgetown, ON | 9 |
| St. John's, NL | 8 |
| Fredericton, NB | 8 |
| Scarborough, ON | 7 |
| Corner Brook, NL | 7 |
| Vaughan, ON | 6 |
| Burlington, ON | 6 |
| Oshawa, ON | 6 |
| Oakville, ON | 5 |
| Moncton, NB | 5 |
| Dieppe, NB | 5 |
| London, ON | 5 |
| Cornwall, ON | 5 |
| Edmonton, AB | 5 |
| Vancouver, BC | 4 |
| Gatineau, QC | 4 |
| North York, ON | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Valderrama
(@bvalderrama) reported
Going on 5 hours without internet or phone service @bell @Bell_Support
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morgan 🌸
(@smalltownloner) reported
@Bell_Support I already called and you gave multiple excuses and then left me with an appointment 2 weeks away, poor customer service that is for sure.
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VexedCanadian
(@GuybrushSudbury) reported
@CBCToronto @Bell @Bell_Support are horrible and their customer service reps are extremely untrained. Years ago, my partner had to move to Manitoba. We are in Ontario. She was told she could move and switch her service. However, that was a lie and then she had to pay the cancellation fee
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proud dachsund owner
(@intrnetdaughter) reported
@Bell_Support THEN your employee “can’t find my account” and I’m on hold for 35 minutes so I give him my number and ask him to please call me back when he finds it as this is a waste of my time and he never calls.
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Brian
(@Briancobalt) reported
@Bell Good luck dumping your inventory of LG phones that will get 0 support.
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John Bennett
(@johnmbennett) reported
The absolute worst customer experience and communication from @Bell to try and order a new phone for my son since last Wednesday. Amateur hour....
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Tin Thinn
(@Tin_Acious) reported
@Bell_Support Looks like a momentary blip. We’re back up and running. Thanks for the help.
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Bryan Valderrama
(@bvalderrama) reported
No internet and no telephone dial tone. This is my 20+ call to your CS line since JANUARY for this problem and we can’t get a technician until tomorrow and I’m willing to bet my next EI cheque he won’t be able to find anything either. @Bell
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qu4ckz
(@quackzyy) reported
.@Bell_Support fix your fkn internet PLEASE im getting 60% packet loss non stop
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Bryan Valderrama
(@bvalderrama) reported
No internet and no telephone dial tone. This is my 20+ call to your CS line since JANUARY for this problem and we can’t get a technician until tomorrow and I’m willing to bet my next EI cheque he won’t be able to find anything either. @Bell @Bell_Support
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Clare Kines
(@NunavutBirder) reported
So ticked off with @Bell_Support right now. Agent CC. A monthly issue that phone support remains clueless about, which up until now the Twitter crew could at least resolve.
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proud dachsund owner
(@intrnetdaughter) reported
@Bell_Support you charged my card for a modem I then returned then decided instead of refunding my card you would credit my account that I no longer use bc my service is cancelled? Like ok apply it to what bill? I’m not in arrears and cancelled my service.
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Bryan Valderrama
(@bvalderrama) reported
Going on OVER 3 hours without internet or phone service @Bell @bell_support
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Bhavana M. Mahajan
(@bhaawana) reported
@Bell I am highly unsatisfied with your customer service. Never knew cancellation of your service could be such a pain in neck. @reply
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Beep Boop, PhD
(@_red_five) reported
@Bell_Support Guys. You run a telephone network. Why is it that EVERY SINGLE TIME I call support I get redirected to Aliant when I am an ON customer, entirely because of my area code? I've just wasted 20 minutes on the phone and still not reached an appropriate agent!!!