Bell Canada Outage Map
The map below depicts the most recent cities worldwide where Bell Canada users have reported problems and outages. If you are having an issue with Bell Canada, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Scarborough, ON | 2 |
| St. Catharines, ON | 4 |
| Toronto, ON | 105 |
| Township of Selwyn, ON | 1 |
| Burlington, ON | 5 |
| Glace Bay, NS | 3 |
| Toronto county, ON | 4 |
| Cambridge, ON | 19 |
| Montréal, QC | 39 |
| Halifax, NS | 18 |
| Winnipeg, MB | 9 |
| Vancouver, BC | 9 |
| Acton Vale, QC | 1 |
| Moncton, NB | 7 |
| Ottawa, ON | 28 |
| Milton, ON | 4 |
| Kitchener, ON | 4 |
| Mississauga, ON | 23 |
| Waterloo, ON | 1 |
| North York, ON | 4 |
| Prince George, BC | 1 |
| Terrebonne, QC | 1 |
| Fredericton, NB | 10 |
| Charlottetown, PE | 3 |
| Peel, ON | 2 |
| St. John's, NL | 3 |
| McDougall, ON | 1 |
| Kirkland, QC | 1 |
| Brampton, ON | 5 |
| East Ferris, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Consumer Affairs (@ConsumerCSI) reported@kaycechoice @Bell You hit the nail on the head. They don't care. Not in decades. Not only do they not care, it's the opposite. They have contempt for the customer.
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Stephen Pinsent (@swpinsent) reportedHey @Bell_Support your support chat is no longer replying to me. We had been working something out, but I've been dealing with Bell Mobility now for hours and your chat has gone dead.
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Cars-Sports-News (@CarsSportsNews) reported@bell if you’re going to have people working remotely at least ensure they have a good cell phone signal. Or call the customer back when the call drops
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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Therese (@theresemacdona6) reportedOk @Bell Do u actually have service in Lucan Ontario? Someone was waiting ALL DAY for you to come as per the appointment to set up television etc..!!!! Unable to get a proper response from phone staff. “Someone to call tomorrow”!!! 🙄😡
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?
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Ginge (@gingeridoronald) reported@Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell
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Catharine (@CatharineYogi) reported@tegan4618 @status_is_down No dial tone , three hours with Bell trying to get service. Other ppl in area without a dial tone , they say it’s inside the house , never their equipment 🙄 @Bell
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Cars-Sports-News (@CarsSportsNews) reportedI can’t comprehend how bad the service has been from @bell when it comes to setting up another line. I’ve been given the wrong instructions 6 or 7 times its unbelievable
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Serwan🚀 (@serwansb) reported@Bell you guys need to stop making canadians deal with philipino call centre agents who dont give a fuckkkk! What I experienced today with your monopoly company I have never experienced. Will move on to rogers thats for sure.
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kvn (@kvndws) reported@TorontoFC @Bell If we drop points, cancel this and next season
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Vijay Sapps (@VJsapps) reported@Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !
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Axel (@axelsimonise) reported@Bell @VirginPlus how is it , that it takes 14 days for an installation for fibe and counting. I will tell you how : 1 customer service that never writes anything down even if you are being proactive as a customer. That means no relevant information transferred to the right ppl
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Baseballcanadiangal (@Frogger2175) reported@Bell It’s the phones at Mississauga Greenhouse- why don’t you fix it?? How is 8 days with no service acceptable- #failbell
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Stephen Pinsent (@swpinsent) reported@Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?
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