Bell Canada Outage Map
The map below depicts the most recent cities worldwide where Bell Canada users have reported problems and outages. If you are having an issue with Bell Canada, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 87 |
| Halifax, NS | 15 |
| Grand Falls, NB | 1 |
| Mississauga, ON | 34 |
| Brampton, ON | 4 |
| Scarborough, ON | 4 |
| Haldimand County, ON | 1 |
| Greater Sudbury, ON | 6 |
| Glace Bay, NS | 2 |
| Cambridge, ON | 5 |
| Gatineau, QC | 2 |
| Montréal, QC | 44 |
| Dartmouth, NS | 6 |
| London, ON | 7 |
| Barrie, ON | 3 |
| Oakville, ON | 4 |
| Moncton, NB | 4 |
| Dawson Creek, BC | 1 |
| Calgary, AB | 6 |
| Grande Prairie, AB | 1 |
| Châteauguay, QC | 1 |
| Repentigny, QC | 1 |
| Dundas, ON | 1 |
| Kitchener, ON | 4 |
| Kingston, ON | 3 |
| Fredericton, NB | 7 |
| Guelph, ON | 4 |
| Burlington, ON | 3 |
| St. Albert, AB | 1 |
| Lucasville, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Rubia Mcknight (@x0xRubia) reported. @Bell the horrible customer service I have received in the last 2 days has been crazy. 12 + hours to find my order and then everytime someone can help me we got disconnected. THE ISSUE IS NOT RESOLVED!!!
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Tim Howie (@timhowie) reported.@Bell_Support She called to get help, and the lady there accused her of calling the number or if not her, my dad must've made them. The support person told my mother "well you'd better talk to your husband then.". Please treat your customers better.
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Podli đavolji sluga (@nikurtanimurta) reported@Bell Guys... i have 200/80 mbps optics, 200 chanels for 33$... Its nice ad but,ways too expencove service.
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Christina Price (@christinanprice) reported@Bell_Support my fibe internet is down in downtown Toronto. What's happening? I've restarted my router, etc
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Bartek Jasiak (@BartekJasiak) reported.Hello @Bell_Support my internet is down all of a sudden. Error # 1000. Is this a general problem in my area? #bell
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Ashley F (@Almightygoogly) reported@Bell_Support Because I adore the folks on your Twitter account - I have BRS and don't use the home phone or cable, but now my package has jumped up like $40 to 170$ a month. I just need the internet. Can we find an economical solution?
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My Friendly Lawyer (@LawyerFriendly) reportedI feel like unless you are buying a new product from @Bell or @RogersBiz they purposely put you on hold in hopes you hang up and they don’t have to deal with your issue.
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CinnamonRoll (@Cinnamon_gab) reported@Bell_Support He called afterwards to confirm yet again that there were no issues, and at that moment our internet went off again. While your employee kept insisting there was no problem, that it was working on his end, and there was no need to send anyone.
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thegameguy.com 🇨🇦 (@TheGameGuyDev) reported from St. John's, Newfoundland and Labrador@Bell_Support cellular data Newfoundland broken pls advise
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Pamela (@pamela4strategy) reported@Bell_Support your customer service reps are providing my confidential information to individuals who don’t have access to my account. When I advised them of this they hung up on me. Is this a regular business practice? Should others be worried?
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Mary Huang (@MaryHuangGD) reported@abbyt133 @Bell I took me over a month from early Sept to early Oct last year to get #bell #Fibe installed since I moved into a new build and I know my neighbour got GB Fibe service and I know it is possible but they said I can only get 100mB. Multiple missed appointments...
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CinnamonRoll (@Cinnamon_gab) reported@Bell_Support @Bell_Support After his complete denial and cooperation to help, I asked to speak to his manager, and he hung up. While our internet was still not working, making my brother not being able to complete his final exam.
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GreatGazoo (@__GREATGAZOO) reported@Bell Anyone know a mgr in Mobility who can resolve an overpayment issue? I escalated an issue and I have waited since Nov 26 for a call back. Theyhad advised 48 yo 72hours to Investigate. Ugh!
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The World According to Dan (@DanDenard) reported@Bell_Support I called in tonight to get Wireless to the Home internet. The rep that took my call was borderline rude, didn’t actively listen, and other things. Also....350GB data cap? That’s so 2010....offer an unlimited....like....come on....2020....anyway....no sale for her.
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Tim Howie (@timhowie) reportedHi @Bell_Support - I'm very disappointed with the service you gave my mother. She received a call in November from a 514 area code, when she answered, no one was there. She hung up. This month she had a bunch of charges on her bill to that number, which she never called. /1