Bell Canada Outage Map
The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 136 |
| Montréal, QC | 55 |
| Halifax, NS | 27 |
| Ottawa, ON | 25 |
| Winnipeg, MB | 23 |
| Cambridge, ON | 21 |
| Mississauga, ON | 13 |
| East Gwillimbury, ON | 13 |
| St. John's, NL | 11 |
| Brampton, ON | 10 |
| Calgary, AB | 9 |
| Owen Sound, ON | 7 |
| Waterloo, ON | 5 |
| Hamilton, ON | 5 |
| Kitchener, ON | 5 |
| Fredericton, NB | 5 |
| Milton, ON | 4 |
| Moncton, NB | 4 |
| Dartmouth, NS | 4 |
| Uxbridge, ON | 4 |
| Vaughan, ON | 4 |
| Gatineau, QC | 4 |
| Cornwall, ON | 4 |
| Whitby, ON | 3 |
| Bolton, ON | 3 |
| Greater Sudbury, ON | 3 |
| Vancouver, BC | 3 |
| Oakville, ON | 3 |
| North Bay, ON | 3 |
| Newmarket, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
-
Marianne
(@miannac_) reported
@Bell_Support I have been waiting over 1.5 hours on the phone for an issue with my account. Is your phone line closed for the night? Please help!
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Kryptonite Kimmi
(@Kimmi13389) reported
@ChrisWalkerCBC @Bell @Bell_Support I’m on hold waiting to talk to someone because I got the same email twice. If it is a fishing attack why is bell not sending out a notice?? This is why I hate the big telecoms. No support for customers to prevent hacking and spam.
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Nick
(@penswinlottery) reported
@Bell_Support so no support because the office is closed? You are amazing!
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Dallas
(@Dallas72425927) reported
@Bell_Support was on hold for 3hrs befor giving up you are not here to help will be switching providers
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Smash
(@Smash88209599) reported
@Bell_Support @Tripleb2k1 This is causing a ton of stress for your customers. I wasted a hour on hold tonight trying to figure this out in complete panic. You guys need to make a statement acknowledging the problem.
-
밤비 BAMBI
(@bambi9914) reported
@Bell_Support No wonder. I logged in on Bell website and it said I had no service under my account. I mean WTF? Can you explain what happened?
-
Nick Figaro, Manager to the stars!
(@TheUnrealEVM) reported
@yousparkypants @Bell_Support No ‘oops’ email. Got disconnected from call. The online never connects me with an agent. Nothing but problems for two years. Ending soon. Hope more jump ship.
-
3rum
(@3rum) reported
@Bell you guys need to get your act together. I having been facing issues with your staff all of 2021. You guys are not transparent and liars. Each staff member give a different story. I just waited an hour and someone picked up and hung up the phone. #getyourshitright
-
Dallas
(@Dallas72425927) reported
@Bell_Support @Bell 3hr customer service wait times to address a possible fraud is unacceptable get it together bell... I know I'm switching providers after this
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Raewyn Seaberg
(@RaewynSeaberg) reported
@Bell_Support , how would you like to be a patient calling your doctor's office with a problem only to hear "this call cannot be completed as dialed"?
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Eddy Pos
(@groove7319) reported
.@Bell_Support Thanks for your email. I was sitting on hold for almost 2 hours before seeing the Tweet about your email. NOT IMPRESSED!!! How about send out another email explaining your error. 2 hours of my life I’ll never get back #Bell
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GlamazonTO - Heather
(@GlamazonToronto) reported
@Bell_Support Got a strange email from Bell. It's not spam. Was on hold waiting for customer service for over an hour and finally hung up because nobody ever answered.
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Dallas
(@Dallas72425927) reported
@Bell Been on hold almost 2 hours trying to address a possible fraud in my account... cannot wait to cancel my bell service worst customer service and sales experience I've ever had
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Grace Rogers
(@glucose92) reported
@Bell_Support Why did each household member get these emails ? Was Bell hacked ? And does that mean our data has been comprised? I’m on hold now with your customer service
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Jeremy Williams
(@JeremyUca) reported
@Bell_Support I've been on hold for 1h45min and I haven't spoken to someone yet, is there a outage or something?