Bell Canada Outage Map
The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 114 |
| Montréal, QC | 58 |
| Cambridge, ON | 21 |
| Winnipeg, MB | 21 |
| Halifax, NS | 21 |
| Ottawa, ON | 21 |
| Mississauga, ON | 12 |
| Charlottetown, PE | 9 |
| Dartmouth, NS | 9 |
| Hamilton, ON | 8 |
| Brampton, ON | 7 |
| Moncton, NB | 7 |
| Sydney, NS | 6 |
| St. John's, NL | 6 |
| Waterloo, ON | 5 |
| Calgary, AB | 5 |
| Fredericton, NB | 5 |
| North York, ON | 5 |
| Uxbridge, ON | 5 |
| Owen Sound, ON | 5 |
| London, ON | 4 |
| Kitchener, ON | 4 |
| Gatineau, QC | 4 |
| Edmonton, AB | 3 |
| Almonte, ON | 3 |
| Corner Brook, NL | 3 |
| Whitby, ON | 3 |
| Oakville, ON | 3 |
| Scarborough, ON | 3 |
| Milton, ON | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Lussier
(@mlu88) reported
@Bell why is it when your customer service agents make promises, then don’t deliver you hang up on me!!!!!
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Jignesh Padia
(@want_to_know) reported
@Bell_Support Not able to get internet. Nor am I able to connect with your chat or phone support! What gives?
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Janet Claudia Rodas
(@janetrodas) reported
@Bell need help & support in getting a Manager/Supervisor to look into my Home Security billing issue, customer service has been very disappointing. #bell #customerexperience #CustomerService
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⚓Atlantic bubble bath🏖🚤
(@LoftUSSR) reported
@Bell_Support Just look at how netflix, amazon, apple tv, disney plus, etc etc present their content and follow that. The search function is broken and you have to go through like 4 different pages to find a show. I mean for $300 a month we can do better.
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Dea** Use Common Sense *
(@Deb0304) reported
Has anyone had to add a device to their home network but needed 2.4 wifi? I have the Bell Hub 3000 and can't figure out how to switch from 5 to 2.4. One time I could see both in my network list but no longer. #BellAliant #2.4GHz @Bell_Support
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A. Schwartzenberger
(@Picture_Nine) reported
@Bell wow, after years of being a customer and generating a lot of good will with excellent internet on fibre you burned it all down. I cancelled some of my services I wasn't using but you also cancelled my internet.
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Dan Budgell
(@NerdwithWerds) reported
@koodo check your DMs. Finally spoke to a Koodo Promotions member and they tried to scam me to pay more money then the plan on your website... ready to switch to @bell or Rogers and swore I would never go back...
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Dea** Use Common Sense *
(@Deb0304) reported
@Kimburly22 @J_Ko__ @Bell_Support That's interesting. Thanks! I've never had to do it before but since moving into this house it asks me to connect to the 2.4 everytime. Maybe because the Hub is in the basement, I wonder? I'll call Support when I get a chance. Just hard to find the time right now.
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rolli
(@rolliPublic) reported
@hitsukuya @Bell one time i was getting 100mbps, when i was paying for 500mbps. Their solution on the phone was for me to upgrade to 1gbps. Just give me what i paid for! I switched service after.
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Janet Claudia Rodas
(@janetrodas) reported
@Bell_Support @Bell_Support unfortunately the one Manager/Supervisor that is able to look into the matter has been in meetings since yesterday. I’ve already called twice to get an update without any help.
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Nick Sharad
(@nicksharad) reported
@Bell having trouble with internet service. Power down plus no cellular internet. Can you confirm when will it be back up and running?
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Shanny
(@cshanny56) reported
Finally have full cell reception and good data from my house (in the middle of town in Riverview NB)..better late than never i guess. Been on them for years about this. @Bell @Bell_Aliant
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Dea** Use Common Sense *
(@Deb0304) reported
@J_Ko__ @Kimburly22 @Bell_Support Finally got it to connect. It was just a smart plug for my Christmas tree. Easier than trying to get in behind it to reach the cord..lol. It was connected all along and than I stupidly changed the network name and had to reconnect everything and this was the one hold out.
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🍁Dances with DOG - Howls at MOON🍁
(@RoseMLafreniere) reported
@Bell_Support and it seems @Bell is ending support of web-based email as of Dec 9, 2021? U work on PC? UR out of luck w Bell Open ticket - NO response HOW do I open more than 1 email at time? New email platform very clumsy to use, SLOW & too many other counter-productive new 'features'! FAIL🤬
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늙은 사람
(@tabarjack) reported
New scam in Quebec: "Hi this is {ISP Name}. We have detected your security is not configured properly which violates our terms of service. We will suspend your account if you do not rectify the situation. Press 1 for assistance to rectify the situation" @Videotron @Bell_Support