Bell Canada Outage Map
The map below depicts the most recent cities worldwide where Bell Canada users have reported problems and outages. If you are having an issue with Bell Canada, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Moncton, NB | 4 |
| Toronto, ON | 98 |
| Calgary, AB | 3 |
| Halifax, NS | 15 |
| Winnipeg, MB | 29 |
| Montréal, QC | 33 |
| Cambridge, ON | 9 |
| Surrey, BC | 1 |
| Fredericton, NB | 13 |
| Peel, ON | 1 |
| Mississauga, ON | 40 |
| North York, ON | 3 |
| Edmonton, AB | 7 |
| St. John's, NL | 2 |
| Bradford West Gwillimbury, ON | 1 |
| Barrie, ON | 3 |
| Sydney Mines, NS | 1 |
| York, ON | 1 |
| Toronto county, ON | 9 |
| Windsor, ON | 3 |
| Saint-Eustache, QC | 1 |
| Happy Valley-Goose Bay, NL | 1 |
| Brampton, ON | 2 |
| Hearst, ON | 1 |
| Gatineau, QC | 4 |
| King, ON | 1 |
| Chilliwack, BC | 1 |
| Vancouver, BC | 4 |
| Guelph, ON | 2 |
| Cornwall, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Peepers (@miss_peepers) reported@Bell_Support Why are your online reps more interested in fighting to make their point than accept the multiple incident numbers I'm providing to them?
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John Obrien (@johnnyo133) reported@Bell_Support three nights in a row that tv goes off with code 101. I have asked numerous times for a tech to come to my house to fix it. You keep saying to do this and that. Book me a tech please or I will look to another provider.
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Gaurav Shindé (@sailorshinde) reported@Bell_Support my Internet has been going off every morning for the past 5 weeks. Everytime a chat agent says it’s fixed next morning it goes off like clockwork. No one can find a solution? How much will it cost me? My security cameras are down, business is down!
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Jenifer Lanes (@LovesCheese1) reportedHow does one download a show when there are several recordings now @Bell? You can only play or delete the series. It is still the worst app, now just made more cumbersome.
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Michele L Renaud (@MicheleLReiw) reported@nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!
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iamouttahere 🇨🇦🍁☘️ (@iamouttahere) reportedRogers is tremendously expensive! So is @Bell. Frankly, my calls throughout Northern Ontario are spotty at best, and often drop with both. There are so many areas where there is no service at all, or while driving north, even to Espanola or Elliot Lake, calls drop consistently!
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Leo (@Leo71106092) reported@Bell_Support home phone has been out since last Saturday - apparently an issue with a cable. I have been lied to far too many times this week. No one has an answer. Now it is supposed to be fixed by 10pm tonight - 94 yr old mother has no service for almost a week.
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Adarsh (@whois_adarsh) reported@Bell customer service is unbelievably bad. I have an auto credit applied to my account that keeps getting randomly deactivated every month, and I have to call again and again to get it fixed. Multiple calls, hours wasted, still no permanent resolution. Do better @Bell_Support
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goli (@halehvalaleh) reported@Bell_Support Funny, I spoke with your customer service department yesterday and they insisted there was no outage and that your website was showing the incorrect information.
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Anuj Miglani (@AnujMiglani1) reported@Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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Doraemon 😈 (@rkthegreat1313) reported@FidoSolutions one of the most ridiculous services and bad customer service i ever saw. Thanks to @Bell i switched within 10 days and more happy to stay with Bell with excellent customer care support. Fido needs to hire more people to talk in real time
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Leo (@Leo71106092) reported@bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today
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Habs GHG ✨ (@HabsGHG) reportedMy effing tv connection @Bell keeps conking out. WTF.
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Anu Bhalla (@anu_bhalla07) reported@Bell_Support @Bell You absolutely embarrass your corporate brand every time someone reaches out for customer technical support. Incompetence and never customer centric. Embarrassing