Bell Canada Outage Map
The map below depicts the most recent cities in Canada where Bell Canada users have reported problems and outages. If you are experiencing problems with Bell Canada, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bell Canada users affected:
Bell Canada offers internet, mobile phone and home phone services to individuals and businesses. Internet is delivered through DSL or fiber technology. Bell also offers satellite TV nationawide and internet TV (branded Fibe TV, formerly known as Dish Network Canada) is available in the Greater Toronto Area, Montreal and Québec City.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 144 |
| Montréal, QC | 56 |
| Halifax, NS | 40 |
| Ottawa, ON | 26 |
| Cambridge, ON | 21 |
| Winnipeg, MB | 19 |
| Mississauga, ON | 14 |
| East Gwillimbury, ON | 13 |
| St. John's, NL | 10 |
| Brampton, ON | 10 |
| Calgary, AB | 8 |
| Sydney, NS | 8 |
| Dartmouth, NS | 8 |
| Hamilton, ON | 7 |
| Owen Sound, ON | 7 |
| Corner Brook, NL | 7 |
| Kitchener, ON | 5 |
| Fredericton, NB | 5 |
| Waterloo, ON | 4 |
| Uxbridge, ON | 4 |
| Whitby, ON | 4 |
| Vaughan, ON | 4 |
| Gatineau, QC | 4 |
| Moncton, NB | 4 |
| Cornwall, ON | 4 |
| Guelph, ON | 3 |
| North York, ON | 3 |
| Bolton, ON | 3 |
| Greater Sudbury, ON | 3 |
| Acton, ON | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bell Canada Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Filangeri
(@TonyFilangeri) reported
Bell, your customer service is absolutely terrible. I cancelled my service two weeks ago and you charged me this week for another month. Your online support refused to help and I’ve been on hold for an hour trying to reach you. @Bell_Support
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melissa whissell
(@miloo30) reported
@Bell why is my 5G network data not working? Bill is paid, data issues for about a week now...yeah, not calling - not willing to wait 45 mins to get served. Pls let me know what is going on with network.
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peachy keen jellybean
(@myconstantknot) reported
@LStromquist3 @Bell They are terrible. I was late for work trying to deal with a customer service rep who kept putting me on hold for 5 minute intervals.
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Monkey J
(@MonkeyJMonkeyJ) reported
@Bell You do realize you're promoting your service on a future competitor ?
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Davie Burns
(@DavidBurner1313) reported
Gotta love the ongoing, consistently awful service from @Bell_Support . I got a message that my Bell receiver will no longer support Netflix. THEIR RECEIVER (obviously). Their solution? Send me a new one and start charging me more? It's their system. Gouging? Clueless? Both?
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Dean Michaud
(@Karnatos) reported
@Bell_Support I don't have a dial tone on my landline; I can't speak to a human at Bell to save my life, and I am dealing with a death in the family. Can someone help me?
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Davie Burns
(@DavidBurner1313) reported
@ContestJean @Bell_Support Same issue and these criminals at Bell are now trying to charge me MORE for a new receiver?
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Fireblade
(@SteveMi31531506) reported
@ShawInfo @Bell here we go again Shaw let a customer down no tv or internet for 4 days. Cant send a technician or fix our problem, means we loose work = no wage. « Bell can you come before Tuesday I think I’ll need a new service provider »
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RDTravis
(@BetterAlberta) reported
@Bell How do you keep customers when you make it impossible to upgrade/renew??? I've tried 7 ways now. -Online chat is **** and disconnects -Over the phone was hard to get through to and then couldn't match your online pricing -Selfserve has an internal server issue....
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Ted Oldenborger
(@goin4brok) reported
@BCigrit @Bell Wow, anger issues?
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Dee
(@PurpleQueenD) reported
Second @rogers outage in a day!!!!! How do you claim to be “reliable”???!!!! Now I’m on hold for probably an hour. And the only reason I can call is because the land line is with @Bell_Support !!! And for this exact reason I will never switch the land to @rogers!!!
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Lucia Clark
(@lucia_clark) reported
@Rogers @RogersHelps My MIL with Alzheimers who relies on calling her family for help 30x a day has been without a landline since Thursday morning. Earliest service call was for Saturday 2pm to 4pm and then it was cancelled. Hmmm @Bell was on my UNPLOWED street on a call.
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peachy keen jellybean
(@myconstantknot) reported
@Bell Thanks for the $340 charge on my credit card and for hiring customer service reps who fight with me on my new device that I didn't return my old one. This is almost as good as last month when your **** up got my social media and bank accounts frozen for fraud. #mybell 👎🏻
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Farmer Took a Wife🇨🇦💉💉💉💉
(@katrinajwr) reported
Hey @Bell, if you could get better at your effing PHONE service, that would be effing fantastic. Good Christ this is excruciating. #bellCanada
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Sehar EatAndTellOfficial
(@SeharEatAndTell) reported
@Bell The worst service provider . Been without internet AND help for 5 days. Unbelievable