Bell Canada outages and service status in Riondel, British Columbia

Problems in the last 24 hours in Riondel, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Riondel, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlexTri (@AlexTri333) reported 8 minutes ago

  @Bell @ahmedthemohsin Are you having call centre issues? I have called the preferred service line and the regular line and your AI triage it’s not doing anything and says to call later. How is it that you do not have a support backup? Start respecting clients time!

• 
  Jancey-Lu Ballantyne (@JanceyLu) reported 8 minutes ago

  @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

• 
  Shiraz (@HenryEd13) reported 9 minutes ago

  @Bell Bell, can you explain whether this $6 increase is legally permitted under the terms of our service agreements? Many of us signed up based on a specific monthly price. Instead of raising rates, Bell should be rewarding loyal customers. I encourage Bell to reconsider this increase and provide existing customers with the option to keep their current rate.

• 
  Viola Sewerynek (@viola_s1981) reported 14 minutes ago

  @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.

• 
  DB Steiger (@DBSteiger) reported 19 minutes ago

  @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

• 
  Terry (@TerryVoice22) reported 20 minutes ago

  @Bell_Support I have been on the phone for 1 hr and 10 minutes for support. The new PVR you sent me is not working. She is telling me to do the same thing over and over and said she can’t send a technician! I’m about to switch to another provider if you can’t solve this problem!!

• 
  Stephen Pinsent (@swpinsent) reported 20 minutes ago

  @Bell_Support @Bell_Support wow, after over an hour chatting with your support bot, I'm now referred back to the same numbers I started calling to. I will not be calling them as the telephone agents were rude and bad to deal with.

• 
  For NL (@ForNL6) reported 23 minutes ago

  Legit hate @Bell and their absolute dogshit service 🖕

• 
  Kimmie G (@KimmyG6) reported 24 minutes ago

  @Bell_Support I phoned the CS line and have an appt. The AI option btw is awful

• 
  Lois Roper (@LoisKRoper) reported 25 minutes ago

  It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers