Bell Canada outages and service status in Waterloo, Quebec

Problems in the last 24 hours in Waterloo, Quebec

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Waterloo, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

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  ⛅️Skii🌩️ (@xskyylinex) reported 2 minutes ago

  @possiblecanadia @Bell They’ve been horrible, this past month I’ve had a technician over 3 times and I was without internet for a full 24 hours yesterday I went insane but not as bad as my mom did with no wifi

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  bta (@bta1976) reported 7 minutes ago

  @Bell around a third (32%) of Canadians had cancelled at least one of their SVOD services in the six months before the survey. 8% had cancelled more than one service.

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  buck burgess (@buckburgess) reported 7 minutes ago

  @Bell_Support 6 hours on hold for a minor problem. Your customer service is horrendous.

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  BitcoinBiker (@crypto_xarlie) reported 8 minutes ago

  Horrible experience with @Bell . Sign a deal on march 7 for a phone, plan and watch for a set price, have the contract and order details in my email. Phone and watch took more than 1 month to be delivered. Now, when I went to the store to pick up, the total bill that was supposed to be around $65 was showing around $120. The @Bell representative tried, but could not get the price that they sold me the products in the first place, saying it was a system error and that everything should go back to normal after finalizing the deal, but everything still the same and my billing still wrong. @Bell how you gonna solve this? I will only pay what I agreed to pay in the first place.

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  philippe gauthier (@gauthier1100) reported 13 minutes ago

  @ryangerritsen Yeah , i was with @Bell once upon a time After a bug with pay services, they cancel my services After it got clear . It took me 45 minutes to close m'y service . Till i could get a manager that was able to close it

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  RJT Sharma (@RJTSharma8) reported 14 minutes ago

  @Bell_Support I haven’t got any resolution or further update from bell. I DM’d all the details but no further update. Instead your customer support is closing my query every 48hour with no update. Escalate it Asap.

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  Berto 🇵🇹🇨🇦 (@MacanBerto) reported 18 minutes ago

  @TruthFringe @BlueJays @Bell cancel them - like the rest of us

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  Meidas rosie (@meidasrosie) reported 19 minutes ago

  @Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!

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  Miss Peepers (@miss_peepers) reported 21 minutes ago

  @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you

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  Tony Smyth 🇨🇦 (@LateNightCam) reported 23 minutes ago

  @TruthFringe @BlueJays @Bell Thing is Primus is actually owned by Bell so a Bell Tech came to do the switch from Bell to Primus. When the CRTC ordered Bell to offer wholesale access to the existing fibre network, Bell just started buying up smaller ISPs.