Call of Duty: Black Ops Cold War status: server issues and outage reports
Problems detected
Users are reporting problems related to: online play, game crash and glitches.
Full Outage Map
Call of Duty is a first person shooter that is available for gaming consoles and PC. The game franchise includes Call of Duty Modern Warfare, Call of Duty Infinite Warfare, Call of Duty: Ghosts, Call of Duty: Black Ops and the new Blackout battle royale mode.
Problems in the last 24 hours
The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Call of Duty: Black Ops Cold War
Call of Duty: Black Ops Cold War is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.
- Online Play (52%)
- Game Crash (17%)
- Glitches (14%)
- Sign in (12%)
- Matchmaking (5%)
Live Outage Map
The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reus
|
Online Play | 2 days ago |
 Giugliano in Campania
|
Sign in | 3 days ago |
 Pringy
|
Online Play | 3 days ago |
|
Paris
|
Sign in | 3 days ago |
|
Montpellier
|
Glitches | 3 days ago |
 Sainte-Suzanne
|
Online Play | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Call of Duty: Black Ops Cold War Issues Reports
Latest outage, problems and issue reports in social media:
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rhinozip (@rhinozip2) reported@ayonaruto_ @InfinityWard same problem here but maybe just maybe its not ready yet therefore why non of us xbox pc players havent gotten the code via mail yet
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DJ Remo-D (@DJRemoDOfficial) reported@CallofDuty Yes that is exactly the point of a Beta... the problem is: your "Data" will override whatever feedback we give you. So there is not much point in reporting back to you about anything really, because you never listen to your playerbase. Sadly
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Jon (@JonnyCole98) reported@Graphic__Mark @CallofDuty The fact you think this is all about ‘getting stomped by the sweats’ says it all, there’s a deeper problem to this system than facing higher skilled groups of players. But you wouldn’t know that because you haven’t got a clue what you’re talking about. Happy to stomp you any day.
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Ian Gustafson (@Ian_Gusteezy) reported@ModernWarzone @CallofDuty the B01/B02 Ports have vastly Out-Populate your current games. Your multiplayer white pages on matchmaking and Data, Cannot Explain the phenomenon of Player Count Difference. I should be match with people of SIMILAR ZIP CODES. I have lag/packet burst on FIBER COMCAST.
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Ernie McCracken (@Munson_Royy) reported@CallofDuty how about toning down the RIDICULOUSLY OP AIM ASSIST.. that would be as good if not better than the matchmaking issue.
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EZA (Pain76) (@User_Legacy76) reported@CallofDuty Bro u gotta fix the matchmaking state ... And lag.
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SkeptikRuby (@SkeptikR) reported@ATVIAssist on black ops 2 are you guys aware of the micro stuttering happening after each kill and even worse when trying for multiple. It makes it unplayable. I have clips. I’m not the only one with this issue
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Abdul Majid (@AM_Orakzai) reported@CallofDuty Remember when SBMM was down for a day, non of my good MP friends played, they said there's no competition. I (average at best) played 2 games as well. I want SBMM and appreciate it. My problem sbmm kd, 2.3 - 0.9 - 1.9 - 0.6 - 1.7 I would like, 0.9 - 1.2 - 1.0 - 1.4 - 1.3
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Rich Kinikin (@_W_O_1_F_) reported@ab1ul @CallofDuty This crash out is 100% justified. This man speaks for the people.
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Atomic Game Room Productions (@AtomicGameRoom) reported@tdawgsmitty Oh noes look like T gotta go work for Arby’s lol. It’s funny seeing cod is the trash can, I’m still waiting for you guys to pick up a IT degree or a Coding degree and go fix cod. Being dependent for a living off cod no different than employer lol at least my employer is giving me 6% into my 401k activision just gives yall grey hair lmao
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Shonen-sama-san-chan (@Not_Shonen) reported@ATVIAssist I have waited close to a month for a reply and I am getting 0 response for a simple fix, do your job and help the customer.
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LeonMaister (@LeonMaistar) reported@CallofDuty It feels like the priority has shifted toward growing the player base and pleasing everyone, rather than keeping the core community satisfied. Honestly, the fix seems simple: go back to what COD was before 2019.
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Paul Onky (@CGarboid) reported@CallofDuty At least you’re trying to fix the SBMM and get it right. Fortnite doesn’t even use SBMM. They also have the slowest anti cheat ever. @FortniteStatus
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de (@necesthery) reported@CallofDuty fix the matchmaking in the current game before worrying about a beta for the next thanks
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pvg103 (@pvg103breda) reported@CallofDuty ur not listening to feedback since 2019! - remove sbmm/eomm (no more rigged gunplay) - fix anti-cheat and no more white listening - remove micro transactions and FN skins - ping must be king, organic lobbies - stop inviting cheaters!
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Kris ☠️ (@dembladeskris) reported@CallofDuty Scrap the HQ ir does nothing but causes issues for players & im sick of having to redownload game every season
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CertifiedMemer (@thatfpsguy) reported@hutchinson As there should be. I distinctly remember this not being an issue in the glory days of cod. If someone was shitting on you hard you either locked in or requeued for another lobby. Sometimes you are the big fish and sometimes you are the minnow. Game less fun with only medium fish
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Julio (@Julio54914459) reported@CallofDuty Lmaooo only feedback we give you people dont listen to all you do is go silent then gas light the community like we are stupid and still do whatever you want lmaoooo fix matchmaking its simple
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The Grey Of Dulce (@TheGreyOfDulce) reported@TheGamingRevo3 I’d like to share my personal experience and explain why, after quitting the Call of Duty series following Advanced Warfare, I came back to the game many years later with the Black Ops 2 port. The features that brought me back after 14 years: "Domestic lobby search, no SBMM, P2P and slow pace gameplay, balanced map designes" I’m a 38 year old die hard Call of Duty fan. I practically spent my youth on this franchise from 2003 to 2013. For me, the peak era of CoD was definitely original MW2 and Black Ops 2. Although I loved MW2 a bit more, Black Ops 2 introduced something unique in CoD history: the "Search Preferences (Any-Normal-Best)" option. Thanks to this feature, I experienced the most level playing field of my life, completely free of connection disadvantages. Not having SBMM was also the best part. You could be the king of one lobby, and get absolutely crushed in the next. It felt like the natural ups and downs of everyday life. You simply cannot experience these feelings in the new games, because everyone in the lobby is basically a clone of you. The same K/D, the same kills-per-minute rate. Get one kill, die once. It doesn’t make you feel anything. After the dream-like experience of Black Ops 2, the franchise started mutating into something entirely different. First of all, P2P matchmaking was gone, replaced by a dedicated server system. The domestic lobby search feature from BO2 was scrapped; instead, they threw the entire Middle East and the Balkans into the same central European server pool. On top of that, they added SBMM and completely overhauled the map design. Instead of checking 2 or 3 sightlines while moving across the map, they increased the possibilities to 8 or 10, destroying map control and turning the game into pure chaos. I remember listening to an interview with a former Ghosts dev who left the studio that year. He explained that Activision explicitly demanded this layout so that someone playing an FPS for the very first time could still feel successful. He mentioned they speeded up the gameplay, opened up countless windows, routes, and mantle spots to create chaos, and implemented SBMM. The goal was to force everyone toward a 1.0 stat line—ensuring no one could completely dominate a lobby, but also ensuring no one felt like a total failure. I live in Turkey. The internet quality here has never been great, and it’s still way below world standards. I don't know the exact technical bottleneck, but after the shift from P2P to dedicated servers, playing CoD in Turkey became virtually impossible. We started experiencing at least a 1-second delay. During the P2P era before Ghosts, we never had such issues. Suddenly, I was dying before the enemy even appeared on my screen. After years of running a 3.0 K/D, my stats tanked to 0.7 - 0.9 in Ghosts and subsequent titles. Combining this massive connection disadvantage with a gameplay loop that was 10x faster and chaotic made the game unplayable. 13 years have passed, and the situation remains the same. In fact, I had completely quit playing for the last 6 or 7 years. But after all these years of longing, the Black Ops 2 PS5 port finally dropped. The very first thing I checked was whether it used P2P or dedicated servers, and if that legendary "Search Preferences" feature was still there. When I saw they were intact, I bought it instantly. I can’t put into words the joy I’m getting from the game right now; I feel like I've traveled back to the golden years. I’m playing on a perfectly level playing field with zero connection disadvantage. When I set the Search Preferences to "Best," it creates a lobby using only local players or, at most, players from neighboring countries. It never matches me with distant servers. Because of this, everyone plays under equal conditions. Despite 13 years of rust, I'm currently sitting at a 2.1 K/D. I will probably keep playing the Black Ops 2 PS5 port for the rest of my life, until the player base completely dies out.
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L1nged (@l1nged) reported@DeadRingr_ Not people like this. People like @InfinityWard hate movement at all. They enjoy a super taticool game style. Broken lags, no speed, extra heavy guns, overcomplicated things like gunsmith tunne or excessive amount of attatchments and useless perks.
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tim (@timmm248) reported@the_clay_bird @vintiistreamz @CallofDuty Biggest issue is continuing lobby’s. Going up Against the same guys over and over again is the best. Sbmm is not an issue it’s just the putting people in new lobby’s constantly builds no competition
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João Freitas (@Jfrevolution95) reported@CallofDuty Brother man, let your community fix your game. I left at mw3, and vowed to never buy another call of duty until you made a decent campaign and fix the matchmaking. Get rid of it and make a good ranked mode, up your game make it competitive like R6 and CS
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Coney (@KingConeyy) reportedHey @CallofDutyCM instead of bantering on the TL, how about we fix COD-caster that's been broken for 4 years straight Thanks, Everyone
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That Nick Guy (@Crayzcapper) reported@KOSDFF Neither have I. Only reason I even play old CoD games anymore is for private matches with my friends and Zombies. Multiplayer's broken, campaigns are stale, the new games haven't even dome anything to renovate the franchise, so why even bother?
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LyfeCorp (@LyfeCorp_) reported@TheGhostOfHope Like stop acting as if things are one sided, every cod game has this issue, please stop acting as if you know anything about cod nowadays, you get called out on the regular from the devs themselves. Just stop. Your tweets are literal trash
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Bravo116🇺🇸 (@Bravo_116) reported@CallofDuty @InfinityWard Yeah, soon as you're announcement last night I canceled my pre-order so y'all enjoy your game. I'll stick with the ports. Usually the wait to get in lobbies are like 2 or 3 seconds. Anyone that pre-orders this game are actually part of The problem
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Jon (@JonnyCole98) reported@Graphic__Mark @CallofDuty And as for your ‘cheaters are a whole different issue’, yes and no. The higher skill level you are at, the more chance you’ll play against cheaters with SBBM. Again, punished for being good.
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Tuanibix (@tuanibix) reported@CallofDuty I have to say, it looks much better than the Call of Duty: Black Ops 7 they released and Modern Warfare 3. Could it be that Activision has finally learned from its mistakes? We'll see soon. Yes, they were finally able to fix those problems, and let's hope so.
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TacticT (@TacticT6) reported@auntslayerr Game goes by faster you cap all 3 some people don’t like to spawn camp for 15 mins. Brain dead gameplay man y’all are the issue with cod
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Fexi (@ItsFexi) reported@CallofDuty If matchmaking is such a big issue, why make it a Private Beta for preorders? when preorders are at a all time low. shoulda just been a Open beta so everyone can try it for both weeks, and then give a opinion that way. it gives people more time to give a formal review.