Call of Duty: Black Ops Cold War status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.

• Online Play (50%)
• Game Crash (20%)
• Sign in (15%)
• Glitches (9%)
• Matchmaking (6%)

Live Outage Map

The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:

City	Problem Type	Report Time
Broye	Online Play	5 days ago
Appleton	Game Crash	7 days ago
Suffolk	Sign in	12 days ago
Norfolk	Game Crash	14 days ago
Singapore	Sign in	21 days ago
Paris	Online Play	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Call of Duty: Black Ops Cold War Issues Reports

Latest outage, problems and issue reports in social media:

• 
  **** C (@WCong69) reported 5 minutes ago

  @CallofDuty @Activision can we please fix the hacking problem this is ******* ridiculous. I hope GTA 6 bankrupts ur dogshit company and games

• 
  Derrick Hunter (@TheTrueDH) reported 8 minutes ago

  @MCDEEZFN The pillars of Xbox should be exclusive. Cod shouldn't be unless you can somehow cut the budget by half. However, it is the brand optics that is a major issue. When you have studios talk about how great it is to develop on Playstation, that is not a good look. When you have the studios talk about the strict requirements for getting a game passed just to be on the system is not good. Having all these journalist and podcasters take snippets of interviews and watch it spread like fire is not good.

• 
  GForceGordon (@GForceGordon) reported 9 minutes ago

  @xpertfusion3 It's good to have all kinds of games, but I sure as hell don't want every game to be a CoD grind. I barely have time to play one live service, more than that would be hellish

• 
  T.M (@tactmedic52) reported 11 minutes ago

  @KruegersHusband @InfinityWard UAVs are a huge issue in DMZ and should not exist. Just because its a feature that defined Call of Duty since 2007 it does not mean it needs to be in CoD or even Zombies for that matter. Its pointless and it harms the modes longevity and defeats the point of stealth.

• 
  Darshit Jain (@darshitjainn) reported 12 minutes ago

  The part that shocked me? I just described the problem in plain English. “I have Shopify orders. I need them in Tally. COD invoices should be dated on delivery. Prepaid on order date.” Claude understood the business logic. Not just the code.

• 
  Ben Kallet (@benjaminkallet) reported 13 minutes ago

  @Activision @CallofDuty please fix the hacking, please

• 
  Razzle (@razzlelul) reported 14 minutes ago

  @x3Sophiie @moonmanomg @R4Stats and you're missing the point that the issue isn't whether it can or can't hit 120fps, it's the game stability, overall some things break with higher than 60fps (gravity, server sync, etc) it's weird and just a cod engine issue, i would love 120fps but it prob wont happen

• 
  Milind Rathour (@MilindRathour) reported 14 minutes ago

  Hey @MyntraSupport @myntra my COD order of 10th June(ID:# 1332910 84528087578903)is stuck on "Packed" status from day 1. It was supposed to ship on 11th June. Your Call Now feature is completely broken. Stop holding shipments hostage.Ship it immediately or give me a clear update.

• 
  Sourav Ghosh (@souravghosh) reported 22 minutes ago

  "ROAS & other efficiency metrics (NC-ROAS, aMER et al.) are misleading." I say this a lot. Sharing my rationale below. Please correct me where I am wrong. When an experienced operator like Sarah shares an opinion, I genuinely want to evaluate my blind spots. Full agreement on one thing: blended anything hides problems, and splitting new from returning is non negotiable. Here is what I keep snagging on. The three warning signs the post leans on - new customer revenue trending down, - first purchase contribution at -30% against a planned -10%, and - payback slipping from month 2 to month 6, none of them show up in ROAS, NC-ROAS, or aMER. First purchase contribution is a Contribution Profit number. Payback is either a cash timing question, or the LTV payback window. New customer revenue is a top line dollar figure. So the real early warning system here is 𝘀𝗲𝗴𝗺𝗲𝗻𝘁𝗲𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗱𝗼𝗹𝗹𝗮𝗿𝘀 𝗮𝗻𝗱 𝗽𝗮𝘆𝗯𝗮𝗰𝗸. That is the layer I would anchor on. 𝗪𝗵𝗲𝗿𝗲 𝗜 𝘁𝗵𝗶𝗻𝗸 𝘁𝗵𝗲 𝗰𝗼𝗻𝗳𝘂𝘀𝗶𝗼𝗻 𝗰𝗿𝗲𝗲𝗽𝘀 𝗶𝗻 Built on Gross Sales, ROAS and aMER go blind to discounts and returns. A heavily discounted month can read as efficient while the real margin erodes. Build them on Net Sales instead, and that leakage is already inside the number. One problem solved. But even on Net Sales, these ratios still cannot see your Cost of Delivery. They stay 𝗯𝗹𝗶𝗻𝗱 𝘁𝗼 𝗖𝗠𝟭 𝗮𝗻𝗱 𝗖𝗠𝟮. 𝗧𝗵𝗲 𝗽𝗮𝗿𝘁 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗼𝗿𝗿𝗶𝗲𝘀 𝗺𝗲 If your COD percentage moves, from tariffs (the live one right now), a supplier price increase, freight, a 3PL change, or higher returns, your gross margin moves, and CM1 and CM2 move with it. Your ROAS can hold at 4.0 all month. Your aMER can sit perfectly still. Every efficiency ratio looks calm. And your Contribution Profit dollars quietly fall, because a revenue over spend ratio cannot see a cost change. Take spend decisions off those ratios while margin slides underneath, and you scale straight into a smaller contribution number. 𝗧𝗵𝗮𝘁 𝗶𝘀 𝗵𝗼𝘄 𝗶𝘁 𝗴𝗲𝘁𝘀 𝗲𝘅𝗽𝗲𝗻𝘀𝗶𝘃𝗲. 𝗧𝗵𝗲 𝗻𝗲𝘄 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗻𝘂𝗺𝗯𝗲𝗿 𝗶𝘀 𝗻𝗼𝘁 𝗮𝘀 𝗰𝗹𝗲𝗮𝗻 𝗮𝘀 𝗶𝘁 𝗹𝗼𝗼𝗸𝘀 aMER and NC-ROAS both hang on one figure, new-customer Net Sales set against ad spend. The trouble is what is sitting inside that new-customer Net Sales number. Three things it quietly blends together. Past spend. A chunk of this month's new customers were primed by ads you ran weeks or months ago. Their Net Sales lands in this month's sales figure, but that spend is not in this month's spend total. Efficiency reads better than what today's dollars actually earned. Organic baseline. Some of those new customers were always coming, from word of mouth, brand, retail, referrals. The ratio hands every one of them to paid. Strip your organic baseline out and the real paid efficiency is lower than the blended number suggests. Delayed conversions. The spend you are running right now is priming new customers who have not bought yet. They are not in this month's Net Sales, so the ratio understates what today's spend is building. A brand investing in priming can look inefficient in the exact month its pipeline is filling. And the spend side has its own gap. These ratios put total ad spend against new-customer sales, while some of that spend might be going toward returning customers, intentionally or unintentionally. With proper exclusions set up you can keep most of that out, so it is a smaller issue, but a raw ratio still mixes acquisition and retention spend. So the sales side and the spend side do not line up in time, and the sales side does not separate paid from organic. 𝗧𝗵𝗲 𝗿𝗮𝘁𝗶𝗼 𝗺𝗼𝘃𝗲𝘀 𝗼𝗻 𝗮𝘁𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝘁𝗶𝗺𝗶𝗻𝗴, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲. And attribution is never fully clean to begin with. That is a lot of weight to hang a spend decision on. 𝗪𝗵𝗲𝗿𝗲 𝗮 𝘁𝗮𝗿𝗴𝗲𝘁 𝗿𝗮𝘁𝗶𝗼 𝗹𝗼𝘀𝗲𝘀 𝗺𝗲 A ROAS or aMER target is an average. Spend is a marginal decision. Assume 60% gross margin, so Gross Profit is Net Sales after COD: Spend $1,000/day at 4.0 blended ROAS: Net Sales $4,000, Gross Profit $2,400, Contribution Profit $1,400/day. Spend $5,000/day at 2.5 blended ROAS: Net Sales $12,500, Gross Profit $7,500, Contribution Profit $2,500/day. Worse efficiency. 𝟳𝟴% 𝗺𝗼𝗿𝗲 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗱𝗼𝗹𝗹𝗮𝗿𝘀. Optimize to the ratio and the math quietly tells you to spend less and sell less to protect the average, and you can starve the contribution you needed to cover fixed costs and the cash cycle. 𝗛𝗼𝘄 𝗜 𝘀𝘁𝗶𝗹𝗹 𝘂𝘀𝗲 𝘁𝗵𝗲 𝗿𝗮𝘁𝗶𝗼𝘀 For daily diagnosis and steering, they earn their place. The pull is simpler: get the whole team optimizing toward the same dollar. A lot of fast growing subscription brands like to simplify around a target like this: returning customer CM2 covers OPEX, new customer CM2 covers acquisition. Clear that, and the surplus shows up as net profit. Not a universal law, just a clean way many of them keep decisions simple. Here is what I would actually like challenged. In ten years I have only seen efficiency metrics mislead people when those metrics were not anchored to revenue, profit, and cash. I have not seen a brand stay obsessed with revenue, profit, and cash and then get burned because it under-weighted the efficiency ratios. If you have seen the reverse, a brand that watched contribution and cash closely and still got blindsided in a way ROAS or aMER would have flagged first, that is the case I want to hear. Where is the blind spot? Evidence in the thread below, one piece at a time.

• 
  ainttooyeezy (@ainttooyeezy) reported 24 minutes ago

  @_starbitzz @S_magellanicum The problem is people wanting to have opinions and start discourse about a game they’ll never actually play lul. Ruins the community and cod send developers the worst message

• 
  FollowTheTours (@FollowTTours) reported 26 minutes ago

  @Chase Make it stop! You send me about 500 of these promo cards for people who don’t live at my address. I’ve called no less than a dozen times each time assured that my mailing address will be removed. I don’t bank with you & never will. What a waste of money & resources not to mention forever chemicals. I wonder on the “grand scale” what this costs your shareholders? If you can’t get the simple task right, I can only imagine how screwed up your operations are in general. JPM should be a strong sell in my book. Absolutely broken operation. #JPM CEO, Jamie Dimon we need to talk. I’m going to send the lot back COD and may consider a harassment case. Chief Excrement Officer? Corporate Incompetence & Environmental Waste

• 
  THE DEVILS PRODUCTION (@John45510) reported 28 minutes ago

  @XboxTimdog @_Tom_Henderson_ cod soppose to recoup it if cod fails again this year there going to be more trouble

• 
  King II: Giant Swing Boogaloo (@KingSavageAxe) reported 31 minutes ago

  @Designatedkitty I understand D2 PVP does have a skill gap but at the same time it's D2 PVP it's the most casual PVP you can probably get outside of COD and **** It's never been balanced just abuse whatevers broken until Bungie fixes it after 6 months and then repeat

• 
  Darshit Jain (@darshitjainn) reported 32 minutes ago

  The problem: Every day we had 50–100 Shopify orders — COD and prepaid — that needed to go into Tally Prime manually. It took 2–3 hours daily. Human errors crept in. Invoice dates were wrong. Stock wasn’t syncing. It was a nightmare.

• 
  Jono 🐯😎🇮🇪 (@Core_Vendetta) reported 35 minutes ago

  Big fan of this staggered release of cod games to gamepass, a big problem they had with bethesda was releasing everything at once, to many drops at the same time means games will get skipped due to how people use gamepass, let them flourish for the people who haven't played

• 
  LowenPL32 (@lwenx__) reported 35 minutes ago

  @TunnelGeist The most clear example of the disconnect they have with Gamepass is the fact that they were releasing every new COD on it day one but still don't have a majority of the older ones on it lol

• 
  josh ひ (@zJoshh_) reported 35 minutes ago

  @Hxblo_ @1Echo__ it also happens to @Rzchy what is your point servers r broken in this cod u acting like its my fault

• 
  Rino🚀 (@RinoTheBouncer) reported 38 minutes ago

  @JulienChieze The very fact that COD games aren’t day and date on Game Pass is proof that they know so damn well that giving away games for free at launch with a subscription service is neither profitable nor sustainable. They imagined they’d gain a huge enough subscriber base to make it sustainable but that is a fantasy that they’re still in denial about

• 
  Primm_Slim (@Primm_Slim6969) reported 40 minutes ago

  @Cueil All the cod games youention weren't done under Xbox💀 same with deathloop, ghostwire Tokyo, doom eternal, crash Bandicoot, tony hawk, Spyro. So what's your point? That the studios they bought made more games before Xbox bought them?

• 
  Bouza_Vic (@Bouza_Vic) reported 40 minutes ago

  @ArcanaLegacy @ItsKiraWorld For real! Xbox and Activision cancelled Crash Bandicoot 5 and cut half of their studio, then forced them to work on COD, and if it was up to them, that's where they would be at, if not closed up by this point. Thank goodness they fled when they saw the smoke.

• 
  Much4Less (@Much8Less) reported 41 minutes ago

  @coldwright @VictoryRiderMO @blacknredtext What if Hunt ran on long-running dedicated servers like DayZ? Would the tense 20–40 minute “drop in, hunt, extract or die” loop survive, or would players naturally start expecting persistent worlds, base-building, ongoing player factions, stash systems, or multi-day survival elements that Hunt was never designed around? What if matchmaking disappeared and players just joined whatever server they wanted (like DayZ community servers)? How would the entire risk-reward structure of bounties, extracts, and PvPvE change when you could repeatedly queue into the same low-population or high-skill server instead of being thrown into random, balanced lobbies? What if progression (hunter levels, perks, weapon unlocks, prestige) was handled entirely client-side like older CoD titles? How do you stop players from simply editing their local save files to give themselves every trait, max-level hunters, and unlimited Hunt Dollars on day one — completely destroying the intended grind and power progression curve? What if the in-game economy was “a non-issue” because the game is offline or shut down? What new systems would you have to invent from scratch for item persistence, preventing duplication, handling trades between disconnected servers, and stopping players from just hex-editing their money or items? What if there was no central skill-based matchmaking? How do you rebalance weapons, traits, and compounds when a server could be stacked with coordinated veterans running meta loadouts while another server is full of new players or casuals? The original tuning assumed a certain distribution of player skill and loadouts. What if private or community servers allowed custom rules, mods, or admin commands (like DayZ)? Would the game stay “Hunt,” or would it fragment into dozens of wildly different experiences where balance has to be completely redone for each ruleset? What if the game wasn’t built with proper server authority from the start? How much of the netcode, hit registration, movement validation, extraction logic, and AI behavior would need to be rewritten or heavily modified so a dedicated server can actually enforce rules instead of trusting the client (the way many always-online games do)? What if anti-cheat had to work without Crytek’s centralized backend? Wouldn’t you need to build (or reverse-engineer) robust server-side validation and anti-cheat from the ground up, since the original design likely offloads a lot of security to official matchmaking servers? What if you actually wanted functional LAN or small private servers for a handful of friends? How do you handle the sound design, boss spawns, compound layouts, and player-count assumptions that were tuned for full 12-player matchmaking lobbies rather than tiny predictable groups? These questions show that the suggestion in the post isn’t just “spin up a server binary.” It’s asking for a major redesign of how the game thinks about persistence, fairness, progression, cheating prevention, and player interaction. Games that were built from day one around dedicated servers and modding (DayZ, many older titles with proper dedicated server support) have these systems baked in. Hunt: Showdown was not. That’s why community requests for private servers have gone unanswered for years and why simply “patching the game to look for local servers” doesn’t magically solve the deeper design and technical problems.

• 
  Eddie Simpson (@MrEddieSimpson) reported 42 minutes ago

  @Keir_Starmer No issue with this but all sites need to be banned, not just the ones Starmer doesn't like. Also, enforce the age rating system for vidro games. Too many kids playing 18+ games online. Parents shouldn't be allowing 11 yr olds to play GTA or COD.

• 
  The void (@GeneralDudeOg) reported 42 minutes ago

  @VixianProtogen My problem with cod is the games are always fun but also the games never reward skill at all. CoD is so brain dead because anyone can just jump in and go nuts, but genuinely building skill in the game means nothing.

• 
  Judgy judy (@FrugalFliza) reported 43 minutes ago

  This kind of people ruin COD services. Another type is the one buying from multiple shops but only choose one to accept, the others return. So much problem w cod sellers have stopped offering them.

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  M-Cal Dastardly (@WickDastardly) reported 46 minutes ago

  @Protoman500 @t_szumik @The_One_Boom but the problem is you guys had the opportunity to steer the ship, you guys had Ghost, Advance Warfare, infinite Warfare...and guess what you guys HATED IT

• 
  Quelly (@C_Hand) reported 50 minutes ago

  @JezCorden Excited about games: Halo, Gears, Fable, COD and Forza. Excited about the return to exclusives. Sad about layoffs - appears to be an industry-wide issue

• 
  bruh (@bruhmanguy42) reported 55 minutes ago

  @xpertfusion3 At that point I feel like we’re more concerned about checking off a box than anything, exactly the thinking that birthed Vanguard and MWZ. A mode as truly simple as WaW zombies releasing in today’s live-service COD would only backfire with people (rightfully) expecting more (1/2)

• 
  StriderZER0 (@orionZerach) reported 58 minutes ago

  @Real_Priception @ChefandArbistor "Rocket launcher looks like it weighs nothing" I guess super soldiers who're strong enough to flip tanks need to struggle to reload rocket launchers. As far as the commando goes, I guess everything has to have cod level details like real weapons less our immersion is broken.

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  🆂🆃🅴🅴🅻🅲🅸🆃🆈4🅻🅸🅵🅴 (@SteelCityW03) reported 59 minutes ago

  @CallofDuty @Activision @RavenSoftware COD is a lag fest

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 59 minutes ago

  @HayboWena @hard8_times Gameass is bad for gaming period stupid. It was a dumb Phil Spencer solution. Playstation has a subscription service dumbo and so does Nintendo. What Sony and Nintendo don’t do is put AAA games like Starfield and COD on their services day and date. That’s just dumb.