Call of Duty: Black Ops Cold War

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Call of Duty is a first person shooter that is available for gaming consoles and PC. The game franchise includes Call of Duty Modern Warfare, Call of Duty Infinite Warfare, Call of Duty: Ghosts, Call of Duty: Black Ops and the new Blackout battle royale mode.

Problems in the last 24 hours

The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Call of Duty: Black Ops Cold War Outage Chart 01/28/2026 09:35

At the moment, we haven't detected any problems at Call of Duty: Black Ops Cold War. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.

  1. Online Play (48%)

    Online Play (48%)

  2. Sign in (38%)

    Sign in (38%)

  3. Matchmaking (10%)

    Matchmaking (10%)

  4. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Online Play
SwitzerlandZürich Sign in
FranceAlès Online Play
FranceLangon Online Play
United StatesSacramento Matchmaking
CanadaSherbrooke Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Call of Duty: Black Ops Cold War Issues Reports

Latest outage, problems and issue reports in social media:

  • Hell_Queen_Moka malina. (@Hell_Queen_Moka) reported

    Well, that confirms it: this is a Treyarch/Black Ops Cold War issue. A Windows reinstall didn't fix ANYTHING at all. @TreyarchPC @Treyarch @ATVIAssist There's literally nothing that I've tried to fix it. Please, I need help with this. My 2070 Super should not be getting low fps.

  • roadster279 Roadster279 (@roadster279) reported

    @Hacker_Mang @Activision @CallofDuty And while you are at it... why not fix all the bugs in Warzone that have existed from day 1? Too busy, yea, I hear ya!

  • ZK_laZconlaK Orlando Velásquez (@ZK_laZconlaK) reported

    @ATVIAssist hello, i am getting DEV ERROR 5518 in ps4 while loading a warzone ending the pre-match shooting. What should i do?

  • Rasta41179789 Rasta 😈 (@Rasta41179789) reported

    @Tony_Flame fix your broken game my guy...? Absolute garbage cod gets worse EVERY year. Snipers are trash, sbmm is trash, games glitchy and freezes....

  • allansillis allan sillis (@allansillis) reported

    @imranzomg Hi Imran, I am having lots of crashes with cod cold war. Mid level in campaign crash. Mid match in mp crash. It has happened at least six times since launch.

  • smitty_dmg Pierce🚀Smith (@smitty_dmg) reported

    @Treyarch @CallofDuty my console continually shuts off all the time now playing ANY game since I played your broken beta. I bought my XB1X THIS YEAR. Expect legal action. You absolutely messed up my console

  • baskingseason big dawg 🐐 (@baskingseason) reported

    Cold War is so ******* garbage, that game still crashes smh fix your **** @ATVIAssist

  • smdsdsd Hanabi (@smdsdsd) reported

    @ATVIAssist Hello, I just have a Warzone win and when it was finishing my game get crashed by Error 6068. As a consequence my win didn't count. Could you help me to recover my win please? Here is the match number #8803437533805247364. Thank you so much if you help me.

  • Bananetaker192 Saeoal (@Bananetaker192) reported

    @itsSodahh @willysherman12 @CallofDuty That ain't my problem

  • TK58227 Scout +🔞 (@TK58227) reported

    @ATVIAssist so are we ever going to get a patch to fix the issue with cold war shutting off xbox one consoles? Maybe add in a patch to fix the laggy cutscenes too. Already had my xbox one x shut off twice today!

  • BigaDaBird echosidedemon (@BigaDaBird) reported

    @TheRealGatan @Xbox Atleast it isnt the console. The new cod is bad for making mine and my friends consoles crash

  • tomaspino1 tommy.00 (@tomaspino1) reported from North Bethesda, Maryland

    @luisbebo56 @CallofDuty Are the servers down? Like wtf, I’m tryna hand out L’SSS 😡😡😡

  • CurtisSlater10 Curtis Slater (@CurtisSlater10) reported

    @ProATKIN @ATVIAssist I am going on 3 days as well. No reply from Activision yet. But I have seen other people get their issues addressed within 30 minutes.

  • fruitlooop48 lupe (@fruitlooop48) reported

    @ATVIAssist thanks for getting to me but my problem didn’t get fixed

  • burdfeedr phrog (@burdfeedr) reported

    @ATVIAssist @Treyarch fix the split screen on Cold War or I’m gonna kill myself

  • medic8tion Medic8tion 🖤 (@medic8tion) reported

    @CallofDuty can y’all fix the series x bug? i wanna play but don’t wanna ruin my new console 🥺😞

  • bb4247fef79843e Aaron Marrinan (@bb4247fef79843e) reported

    @InfinityWard Fix the fire shotgun in Warzone!

  • Revolt_Aidannn Revolt Aidan 💿🤭🟣🦇® (@Revolt_Aidannn) reported

    @PetriFyTV @TheMW2Ghost I think/have said the same thing. This is the weakest Junpshotting has ever been in cod, it's effectively been nerfed to ****. If you're seriously having trouble with people junpshotting you need to improve badly

  • ImJustHearForA1 hereforatime (@ImJustHearForA1) reported

    @Treyarch @CallofDuty fix your **** game I can’t ******* start it up without it’s laggy *** start up screen and without it shutting off my Xbox half the time. #trash

  • imtezsty im tezsty (@imtezsty) reported

    @ATVIAssist so im playing black ops 3 zombies for old time sake i go into the rounds mid 40's and my game or xbox just disconnects from the call of duty servers for no reason then after i quits me out my game i can then go back online how can i fix this bug

  • alex_simon_ Xander TP G9.40 (@alex_simon_) reported

    @chrisllmao @CallofDuty been trying for 2 days with my friend, camping soooo hard, but only got 2 of those streaks :'v.... Flak Jack + stinge combo is soooooo broken :c almost imposible to get launcher camos

  • Infamouschief_ Infamous Chef (@Infamouschief_) reported

    @ATVIAssist My xbox one keeps shutting down when i’m playing black ops cold war. Is there anything coming that’s going to fix this issue?

  • CourtneyRaeFM Courtney Rae (@CourtneyRaeFM) reported

    I wanted to complain about how @CallofDuty #ColdWar just randomly shuts down my Xbox One sometimes but then I remembered that it’s only one of many problems this game has lol. (whydoikeepbuyingthesegames? 🙃)

  • EugeneASF Ξugene (@EugeneASF) reported

    @ATVIAssist okay im getting really frustrated now. please reply or DM so we can talk about the issue im having... its been DAYS

  • CurtisSlater10 Curtis Slater (@CurtisSlater10) reported

    @AION_TTV @ATVIAssist Same issue here. Its stupid because I can sign onto my PC and play with the same activision account but can't fetch my online profile through xbox.

  • HotColdLava waterdlyed (@HotColdLava) reported

    @ATVIAssist I have a problem I would love to resolve, but nobody is contacting me for it.

  • isaiah62678488 isaiah (@isaiah62678488) reported

    @ATVIAssist Im tired of hearing " a case has been created, or we will look into your file". Recieveing error 664640 unable to play is unnacpetable in a 100$ game. on top of this. the support i get is bullshit for someone with 3000hours and 1000$ put into warzone. Lol at their support.

  • MattCGamer Matt C (@MattCGamer) reported

    Waiting for Cod scanning game files to complete and if it fixes the issue ill be back live. Doing the Nvidia update kicked me off stream .

  • WDetoma William Emil (@WDetoma) reported

    @CallofDuty Hey we found the item in call of duty giving error codes to thousands of cod players! Great job

  • DarkLegendXbox DarkLegendx (@DarkLegendXbox) reported

    @ATVIAssist I sent Dms and you responded to them on November 18th and have never responded back could I please get my issue fixed