Call of Duty: Black Ops Cold War status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.

• Sign in (35%)
• Online Play (35%)
• Glitches (19%)
• Game Crash (8%)
• Hacking / Cheating (3%)

Live Outage Map

The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:

City	Problem Type	Report Time
New Braunfels	Online Play	4 days ago
Township of Evan	Sign in	4 days ago
Geldern	Sign in	6 days ago
Estevan	Sign in	11 days ago
Le Plessis-Belleville	Online Play	11 days ago
Dieppe	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Call of Duty: Black Ops Cold War Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NitinC (@nitinchadhas) reported 2 minutes ago

  @enviacom there had been several days since we are trying to chase your teams in India for our COD payments.. Kindly respond back or we will have to file a cyber fraud complaint in India against this pending issue with Ticket no. 987180

• 
  Shooter Mcavin (@McavinShooter) reported 3 minutes ago

  @InfinityWard Fix your ******* game. Too many hackers, SBMM, and copy paste methods.

• 
  Zeek (@SNTRYTHEDFIANT) reported 4 minutes ago

  @InfinityWard Potential to be good. Obviously matchmaking is too sweaty and needs to be tweaked but my main issue is that a Modern Warfare title needs to feel like a Modern Warfare title. Not just look the part. We need bigger and more realistic maps, not just cut and paste 3 lane maps.

• 
  Impo (@ImpoDarth) reported 4 minutes ago

  I’m about to go back to console owning a pc has got to be top 3 most annoying ******* things to deal with when a problem arrives. Wanted to play ranked cod… nvm can’t sign into my ******* Xbox account and I literally don’t know why it’s not working 😭

• 
  eRa RFŁX (@imrflx) reported 5 minutes ago

  My take on MW4 beta after a day and 10 hours of gameplay @Activision @InfinityWard : First off , I wasn’t expecting this. The game is really enjoyable. Movement feels great, gunplay is fluid and fast, and quickscoping feels incredibly satisfying. That said, there are a few things I’d REALLY love to see changed before release : - SBMM We gotta remain realistic: SBMM is here to stay. I’m fine with that. But the current version of it is WAY too strict. SBMM should be loosened by a lot. A less strict system would still protect newer players while giving everyone more variety in their matches. Right now, it feels like every game is a CDL lobby. - TTK The TTK itself is fine to me. I don’t think we need to drastically increase or decrease it. The REAL problem is how damage is distributed across the body. Currently, outside of headshots, basically everything from your toes to your torso does the same damage. That’s the part I’d change. I’d love to see separate damage multipliers for: • Head • Torso • Legs This would reward players for actually having good aim while keeping the overall TTK in a healthy place. Right now, hitting someone in the toes vs. the chest doesn’t give you enough of a reason to prioritize better shots. - Aim Assist Aim assist is too sticky right now. I’m not saying it needs to disappear. Controller players should absolutely have aim assist. But it needs to be less aggressive and less sticky. Good controller players will still be good without aim assist basically locking onto every movement. - High Zoom Scopes There’s an issue with scopes above 4x that needs to be fixed. The reticle/scope aren't properly centered, which can make your aim feel inconsistent when using higher magnification optics. This has been an issue in previous CODs too, and it was eventually fixed. - Maps The maps are not bad , but they are all meh. Let's keep our fingers crossed that the maps we haven't been able to test will be good when the game is officially released. Overall, I’m genuinely surprised by how much I enjoyed this beta , its not perfect, but @InfinityWard seems to be listening a lot, there was a major difference between the first and second weekend. There’s a promising game here.

• 
  Andrew Kemp (@Andrewkemp5Kemp) reported 5 minutes ago

  @InfinityWard Thoughts: liked the beta played it enjoyed it , TTK is about right movement ok , shotguns way to powerful , they shouldn't be one shoting at rang needs looking into ,also there seems to be a glitch when changing guns they won't fire and U end up losing the fight

• 
  Jingoshu (@xRaykenz) reported 5 minutes ago

  @charlieINTEL Like with all the recent CoD games, if they fix the matchmaking, AA and KBM balancing, and the servers, we could have fun. But as it stands, it's always the same issues, meaning that personally, I won't last long before getting fed up.

• 
  Robert (@RobertB_MD) reported 6 minutes ago

  @CallofDuty @InfinityWard @RavenSoftware Fix this zero skill gap game before integration

• 
  Jase (@Jase_32) reported 6 minutes ago

  @TheGigaDad Couldn't agree with you more on everything you mentioned that they need to fix! I think it would be huge W for @InfinityWard @RavenSoftware to do a weekend beta of warzone with custom loadouts. Could provide feedback that could help when season 1 comes out

• 
  Jose (@GTBato_) reported 7 minutes ago

  Some personal feedback from the beta. @InfinityWard @RavenSoftware In terms of MP: For me I think the perfect balance rn is either we keep the ttk what we got at the end of the beta but buff aim assist slightly, or we keep the aim assist we got but go back to 2nd half of weekend 1 ttk. The movement changes with tac sprint being a perk is great but we need to buff the base movement speed slightly for the game to feel good pacing wise. Also bring those strafing and movement changes from warzone over to multiplayer aswell. For warzone : by the end of the beta they fixed a lot of my earlier issues but some still remain to me. Audio is still very all over the place sometimes is great other times you don’t hear anything, movement is almost perfect. The hot take for me though is I feel tac sprint should be the default for warzone and DMZ personally. Making it a perk again is just gonna put us in the situation of it being an almost mandatory perk again. Also I think it just seems natural that it stays for modes like warzone and DMZ where I feel it makes more sense for it to exist in those modes by default cause of how much bigger the maps are. Idk how to describe it but I feel like the lack of tac sprint with the base movement speed we have on it is part of the reason why people felt the game played slow and it’s removal in weekend 2 bled over to warzone when I’m certain we would have had tac sprint in warzone if it was never a hot topic for MP. Visibility did improve but it’s still a ways off. The QOL stuff we got throughout the year is also somewhat there but some are missing or reverted again. Most likely cause the MW4 warzone team isn’t keeping up with live game stuff or it isn’t communicated to them when things make it to live game. UI I am not a fan of. Idk why we are moving the killfeed away from where it’s used to be. At least give us the option for a legacy one if you decide to keep it this way. Color pallete and design of it also looks very busy. As a whole I feel like we are retreading the same issues we had with warzone 2 with MWII. Where it feels warzone is just using all its elements and gameplay feel for DMZ again and not warzone being warzone. Let the modes play differently. Lastly a few bugs I noticed in the warzone beta. The map for some people had insanely bad performance issues the closer you got to the center of the map. The tactical and lethal fps bug that was an issue in multiplayer early on in the beta was there in warzone. This fps bug was also an issue with the quick weapon swap attachment for the late game pistol making it mandatory to drop imo

• 
  H@$hBaSh88 (@mrhashbash1989) reported 7 minutes ago

  @CallofDuty Why is it giving people issues though trying to get back into this extended Beta? It's telling me that the Beta is closed even though they extended it.

• 
  Jov (@jovvahn) reported 8 minutes ago

  @JGODYT COD dead in the water. Maybe open world DMZ or an RPG aspect to the franchise. This is the consequence of making mediocre games with repetitive and unresolved issues. What’s the definition of insanity? I’m over 35 and have played every game since inception. Hoping for the best!

• 
  B6ian (@calme5t77299) reported 10 minutes ago

  @charlieINTEL week 1 was horrible I thought about skipping it but week 2 brought me back, I had no issues with the game, movement felt a bit slow but nothing to crazy ttk is fine just nerf shotguns and buff snipers haven’t had this much fun in a cod in a good minute

• 
  Hasan Al Shaher (@RealGhost369) reported 18 minutes ago

  @InfinityWard Didn't play it , but i bet it was a lot of hit reg issues latency issues and packet loss issues with some lag every 2 seconds , Every single year

• 
  Rogue_Agent_Goldeneye (@Rogue_agent008) reported 19 minutes ago

  @TrueDragonKing_ @tdawgsmitty @TheGhostOfHope Skill Issue if you can't adapt to the game it's not the developers problem you can't master the Exo movement when literally BO6 was a more sweaty COD game.

• 
  Dei Bellator ✝️⚔️🛡️ (@FreeAmerica47) reported 19 minutes ago

  @CallofDuty The worst map ever made in ANY FPS! SHOULD HAVE LISTENED TO THE CORE FANBASE, now we’re all gone for good. BO2 and OG BO ports are doing better than your new games. LEARN FROM THAT EXPERIENCE AND FIX YOUR TRASH!!! @CallofDuty is DEAD!

• 
  Scott G. (@ScottySayz_66) reported 20 minutes ago

  @Cka789 @GernaderJake Bullshit. He grew up with CoD. He would guarantee play a new campaign for free every time due to the nostalgia factor alone. People are just mad the top 1% stay the top 1% b/c of these companies who dish out these types of deals. And that’s valid, but that isn’t Tim’s problem.

• 
  CQ8 ☣︎ (@CQ8TV) reported 25 minutes ago

  also one of my 2xp code on the monster website seem to have been generated incorrectly making it unusable on the cod redeem website (I think the error is it generating with 3 chars before the first - instead of 4)

• 
  skin (@sk1nnysk1nsk1n) reported 26 minutes ago

  i had some friends run into that issue in game where they were able to hear their own team, but were unable to hear the enemy. i'm sure that was reflected in recordings. just a heads up before the full release (i doubt they'll see this, but just in case) @InfinityWard @CallofDuty

• 
  John (@Intinz) reported 26 minutes ago

  @InfinityWard @Lionxo_ The TTK for downed players is absurdly long please fix I had to stop playing multiple times bc it was getting me killed

• 
  KidFuzzy (@FuzzyRecKs) reported 26 minutes ago

  @MP5GoBrr @WizKayTV @BigRedXzosT tf up ***** u play all day everyday get a job loser. u get no ******* on ya **** *****. u keep crying about **** but dont wanna fix the issue just want the same retard *** admins. you were horse **** when every cod came out. took u 15 years to finally get Good. ******

• 
  Livius 🇧🇬 (@Livius_Crowe) reported 35 minutes ago

  @VF72_EVO No need for anything that dramatic. Cygames just has to ban the offenders like any normal company behind a live service game would. Treat the mod just like CSGO, COD, Fortnite or League would treat an aimbot or wall hack. Slam the offenders with the ban hammer and move along.

• 
  UNALIENABLE RIGHTS (@F1sT) reported 37 minutes ago

  @CODPersonal Your study is useful for what it measured. Classic built tighter, more predictable scoreboards. Open was more mixed. Queue time and ping were a wash in your 50. Team gap was basically the same. Half the matches on both systems still ended short-handed. That last part is why this cannot be the whole story. Score spread tells you how the lobby finished. It does not tell you whether the fight you saw was the fight the server played. Dedicated-server CoD still predicts and interpolates on the client. When packets lag or a replicated object is late, you get doors that are open on one machine and closed on another, peeks that look stolen, and deaths that feel delayed. This old clip is that problem in plain sight — not “SBMM set the server to 100ms,” but the game filling in a guess until the real state arrives: Your 23ms average in Phoenix on fiber is a good connection window. It does not measure peek advantage, rollback, or whether Classic’s tighter skill pool is buying those lobbies with longer routes for other brackets. You already said you cannot speak for the high-skill people who call pubs ranked. Netcode feel is the same kind of gap: your table cannot see it. So the clean join is: • Your data: Classic is tighter. • The clip: tighter/outcome metrics are not the same as honest gunfights. • Both systems: quits still gutted half the games. Commit to one system, publish how much ping vs skill is actually weighted, and stop treating scoreboard tightness as proof the middle enjoyed the fight. Players do not rage about a 37% spread. They rage when the door was never open.

• 
  High Impact AR Guy✖️ (@SimplyHammer) reported 42 minutes ago

  @InfinityWard With horrible Server desync (where I only saw 1 maybe 2 bullets from an enemy most lobbies before instant death like playing hardcore) bad recoil and bad hit detection go hand in hand to ruin gameplay. Already suffering from server issues, and bad weapons (not even enemies)

• 
  InfamousLiberalGamer (@InfamousLiberal) reported 45 minutes ago

  @XeoMafia @Senninsage reduction, but that came at the expense of losing CoD out of the service. Xbox gamers today have less 1st party content coming to them in the future under Asha And all Xbox hardcore can claim is we get console exclusives which we had under Phil

• 
  Ashlyn #1 Buried Fan 🏳️‍⚧️ (@IsThatMaple) reported 46 minutes ago

  nvm cod servers are just still being **** regardless it was only a temp fix

• 
  Justin 👑 (@J_Behles) reported 48 minutes ago

  @InfinityWard @CallofDuty Fix the matchmaking!!!!

• 
  berzzerker35s (@DwayneSmith1976) reported 48 minutes ago

  I guess that you guys are having connection problems, because I was playing BO7 and was kicked out of the match and was trying to connect to the online servers. @ATVIAssist

• 
  jawohs (@jawohs) reported 51 minutes ago

  New CoD anti cheat system now reacts to hardware that’s connected to your system. Getting mass reported is still an issue but at most you will get shadowbanned and temp ban. FormaL was def cheating which is why he got banned MID game 🧐

• 
  David (@whossdaviskaiji) reported 59 minutes ago

  @CallofDuty Just fix the TPM BIOS firmware problem. I miss playing this game...