Call of Duty: Black Ops Cold War status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Call of Duty: Black Ops Cold War reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Call of Duty: Black Ops Cold War users through our website.

• Online Play (51%)
• Game Crash (20%)
• Sign in (15%)
• Glitches (9%)
• Matchmaking (5%)

Live Outage Map

The most recent Call of Duty: Black Ops Cold War outage reports came from the following cities:

City	Problem Type	Report Time
Columbus	Online Play	1 day ago
Broye	Online Play	10 days ago
Appleton	Game Crash	12 days ago
Suffolk	Sign in	17 days ago
Norfolk	Game Crash	19 days ago
Singapore	Sign in	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Call of Duty: Black Ops Cold War Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omak🇵🇸 (@itsOmak_) reported 2 minutes ago

  @Psycho_XV The size of CoD games is genuinely ridiculous And that's without all the content expansion that come with the average live service game that just makes a game bigger and bigger God should give the kind of black magic they used on Helldivers 2 to all the devs

• 
  Harry’s Balzania (@bottygerjoe) reported 5 minutes ago

  @DeekeTweak Let’s be honest. Xbox’s biggest focus has been finding content for game pass, not “how do we sell games” or “how can we increase revenues from game pass”. That’s very apparent. First step towards fixing that in 9 years was when they pulled CoD from the service.

• 
  🔞Pikumori (@Pikumori) reported 5 minutes ago

  @Knoebelbroet Fun fact: When some kids in the early 2010s hacked Xbox, they found games used for military training made by cod devs Goes to show how the co-creator of cod dies in a car crash at the same time nuclear fusion creators were offing themselves in the woods

• 
  Kyro (@kyrocerra) reported 12 minutes ago

  @XBOX @XBOXSupport @Microsoft Can you tell me why I got suspended for this LFG group name for a COD Zombies game mode named Rogue Run - Endurance. I can't appeal the ban cause its a "shorter duraction period", and there no way to reach out to the enforcement team after talking to several support specialists. I can't be the only person with this issue.

• 
  Tusk (@Tuskone) reported 14 minutes ago

  @beyond_fps @roger_creus_art @synaesthesiajp the issue is they all are the same... yes there are very minimal small differences, but the core gameplay loop you are doing is the same. People have been criticizing ubi this since fc primal/5. it's like if cod devs would create a new game and it's medal of honor.

• 
  COD Warf사re (@CODWarfareForum) reported 17 minutes ago

  @wllmlew but whats the problem with the backwards compatibility versions? Locked to 720p. Hackers all over the place. Had my account stolen and reset on BO2. BO2 servers barely work and when they do its empty. Xbox 360 P2P servers. COD TV which a video to get a mod menu. Input delay.

• 
  Tizzy 😈💰 (@Tizzy_oso) reported 19 minutes ago

  Nobody cares , make a new an better call of duty , tired of remakes @CallofDuty an fix the god damn anti cheat

• 
  Onyx Novha (@ItzNovhaTV) reported 20 minutes ago

  I got a question for my sniper friends and others who play cod, how many cheaters do you run into in pubs a day, NA East for pubs is nearly unplayable because of cheaters,just curious if anybody else is running into the same issue?

• 
  Kieran (@KTiereny) reported 20 minutes ago

  @SnakeVenom3000 @Reply_Addict No it’s not. Yeah that all contributes but the reality is Xbox doesn’t make any money because they don’t sell enough games because they get them day one into a sub service that has to be subsidised by Microsoft. If Xbox wasn’t attached to Microsoft it would have been shut down years ago because the subscription business it follows is not sustainable ms has been able to foot the bill because it’s a trillion dollar corporation. They’ve already taken cod off the service why would they have done that if it was so sustainable and I’d bet my life more day one games go because they know they can’t keep the service anywhere close to where it needs to be to put Xbox into a healthy position. You’re talking utter delusional shite.

• 
  Reid Slaughter (@reidhslaughter) reported 26 minutes ago

  @haru6k @PaulTassi Remember when COD had the carepackaged and javelin glitch when Bobby was firing everybody?

• 
  GenericGamer (@Kirito02016) reported 26 minutes ago

  @asticassuletta @BossIgnostic @realradec The problem with COD is that it became the case that the games were judged basically entirely on their multiplayer mode I like the multiplayer, but the reason I wver loved the games was due to the story

• 
  Johnny West III (@JohnnyWest_III) reported 27 minutes ago

  @CarolBTome I have a delivery notice from UPS. The package is from an Italian shipper that has handed off the package to UPS. Your customer service is unable to find the package with this number. How do I pay the COD? The outsourced Customer service doesn't know. This is a jk 🃏

• 
  Rizzley Bear (@ItsPryde_) reported 28 minutes ago

  @mjstxc @TheMilSimGuy08 Ive played since cod 2. Input delay on older cods is horrid unless they officially fix it

• 
  CR0W (@cr0wHCS) reported 32 minutes ago

  @tumorrbtw @VCTScrims Bruh CoD and CS see the same issues. IEM Rio was criticized for the crowd as they left for anything that wasn't a Brazilian match. CoD crowds go dead silent if OpTic lose as most of the fan base has them as the favorites. This is just sports crowds in a nutshell.

• 
  Chris Morris (@stayathomeMo) reported 32 minutes ago

  @islantstudio I live on cape cod. The housing issue here is a big problem. You should see the line coming over the bridges daily. Working people can’t afford to live here. We have gridlock on the streets everyday. The infrastructure is totally inadequate. Cape cod used to get overwhelmed with traffic in the summer. It’s year round now. Over the last 40 years government here should have been expanding infrastructure like roads, sewers, schools. They did none of it. They have failed to the citizen taxpayers. They should not be trusted to fix it.

• 
  𝕊𝕙𝕠𝕣𝕥𝕞𝕒𝕟𝕖𝕚𝕘𝕙𝕥𝕪𝟚 (@shortmaneighty2) reported 35 minutes ago

  @Shpeshal_Nick @whocarestcg1 The problem is how do you rectify it... I think if MS came out and said that no games were day and date going forward and did the same as with COD (12 months minimum) people wouldn't be happy with that. If they did that though their sales would improve massively so it's tricky!

• 
  Zane Jabo Wickman (@ZANEJWICKMAN) reported 36 minutes ago

  @GamingSinceNES And yes, GP cannibalized sales, but not ALL sales. Good games, like Expedition 33, which also released on GP DAY-1, sold a lot. The same applied to COD: BO6. To say GP was their problem, yet not once have Asha or Satya said it did, or is ridiculous.

• 
  Serg (@serg18t7) reported 39 minutes ago

  @CallofDuty @Novig Make a 50$ anti cheat donation skin well pay for the damn thing id buy 10 of em jus FIX THE ANTI CHEAT. or fire #teamRICOCHET

• 
  Dr. Tobias Fünke, Worlds First Analrapist (@nevrnewd) reported 40 minutes ago

  @thegamebusiness @Chris_Dring Game Pass was the segment of the business that was subsidizing poorly performing games like Pentiment and Kiln. They made a huge mistake adding COD to it and raising the price so high, but now that they have fixed that, the service will go back to being a huge money maker. Anyone who says Game Pass missed is just a complete moron.

• 
  kparry (@Kenp75) reported 41 minutes ago

  @Treyarch I hope u guys never make a cod game again bo7 Worst game ever Cheaters severs are asss lag even on 8 latency uk players cant complete with French severs because they are closer ot it uk severs clearly dont work otherwise we wouldnt keep getting in fremcj severs **** game

• 
  | Mauri {1.1k} | (@uhMauri) reported 42 minutes ago

  @EXODUS935 @Sugarkytle6969_ @AleexBlaze BO3 on PS4 doesn’t have a cheater problem. The reason there are cheaters are current COD is because of crossplay. So that just negates every point you made.

• 
  LadyFinger (@Ladyfinger__) reported 42 minutes ago

  @TrickerTheDon @charlieINTEL @CallofDuty brother the game was not hacked to **** back in its prime. I got prestige master twice and never ran into hackers on Xbox. hackers really only started to be a problem around 2016

• 
  asian waldo (@TheAsianWaldo) reported 44 minutes ago

  @JediMossadPsyop Are you retarded the things you listed are problems with modern CoD so even if there was sweats it’s still a better game than the newer CoDs

• 
  Dragon Master (@drache_meister) reported 45 minutes ago

  @AG3Hero @LordofCinder24 That's the problem. Women DON'T follow the rules. They actively lobby and protest to get them changed. Cod lobbies, and the banter within, were literally made a bannable offense BECAUSE of women being unable to handle it. Women in gaming is an objectively bad thing for gaming.

• 
  PotaCrimson (@APotatoSoph) reported 48 minutes ago

  @DamienHarrisEra @hadmyback @HATETHEREALME ..so it improved literally all the problems of the actual game while doing nothing to police itself from the worst of the cod community.. unsure what yalls obsession with grinding is. Haven't you all ever just... enjoyed a game for the sake of fun?

• 
  🇬🇹(J.K.O.)🇲🇽 (@BlackIceSheep) reported 50 minutes ago

  @HeyImAlaix CoD is full of inadequate people overcompensating. This has always been the case but the introduction of Casuals really exposes how deep that problem is when people behave like that towards a lobby of mostly bots and people trying to escape them

• 
  HunLepto 🍶🦊 (@HunLepto) reported 53 minutes ago

  @Rufus2k2 @NoBarkNoonan_ @Wario64 Let's be fair, both 2 and 3 deserve a remake treatment (2 is incredibly forgettable and has some bullshit, 3 is plagued by EA's retarded CoD-ification problem at the time).

• 
  Snyper (@SnyperTheGod) reported 58 minutes ago

  @KARNAGEclan This game had some of the worst performance issues compared to any CoD game. Packet burst was unbearable

• 
  Richtofen grabs Dempsey’s **** (@BellyFood50) reported 59 minutes ago

  And @asha_shar thanks for basically giving cod exclusivity back to PlayStation since they won’t have the mod menu problem like old gen and xbox has. Giving us so many reasons to buy an Xbox right now 😐

• 
  TheGamingRevolution (@TheGamingRevo3) reported 60 minutes ago

  Something Treyarch NEEDS to work on for their next game is making every Zombies map release feel special again. Zombies maps are dropping with very little buzz these days, even when they’re genuinely great like Totenreich. People are moving on quicker than they ever have before. I think this comes down to three main reasons: 1. Oversaturation of COD Zombies: There have now been so many maps released - and a lot of them in just the past couple of years - that a lot of people feel burnt out, even when the maps are decent to good. 2. The same/similar Zombies systems for six years straight: The core systems have remained largely unchanged for six years, which has completely killed general interest in the mode. Contrary to what a lot of vocal people say, the systems themselves are good - they just shouldn’t have stayed this similar across so many games. I loved Cold War Zombies when it first dropped because everything felt fresh and new, and that’s a big part of why it hit so hard at the time. Like anything else though, it eventually gets old. The same thing happened back when we were getting a Shield in every single map. Ultimately, Treyarch just didn’t make BO7 feel different enough to re-engage people. 3. The story needs to do something to bring people back in and attract new people: I actually think the BO7 Zombies story has improved in quite a few ways. The OG crew’s dialogue is a breath of fresh air. Despite that, interest in the story has never been lower. The main reason is that a lot of people felt let down by the BO6 story. Reckoning’s failure to properly pay off arcs (or straight-up ignoring too much of them) has left people hesitant to invest in the story again for fear of being emotionally let down. There are some absolute gems in the BO7 Zombies story, but it lacks a strong foundation. People were so hyped for the BO6 story because Cold War had laid such good groundwork to build on. Richtofen, his family, Janus, Peeks. This is made worse by the fact that the story now feels both too random and too formulaic at the same time. Things just seem to happen on a whim (Sentinel Artifact coming back, OG crew returning out of nowhere with a “Welcome to the party!”, Josiah Shem Order robes, etc.), while the overarching narrative has become fairly predictable. I genuinely don’t know how they fix this level of disinterest. I think it probably requires starting from scratch. People have gotten so lost in the story that a lot of them have no idea what’s even happening anymore. It’s full of references to old Aether lore (which only the hardcore fans understand) while dangling Chaos elements in front of us (again, mainly for us nerds), but newer fans don’t get any of it - and even a lot of the older fans end up disappointed because those threads don’t really pay off either. The fact that BO7 did so many of the things’ people were seemingly asking for - bringing back the OG crew, returning to more awesome environments, having those fantastical and whimsical intro/ending cutscenes every map - and yet people still aren’t really paying attention, shows just how hard it is for Treyarch to read the room right now. On paper they’re doing a lot of the right things but the payoff fails. It came at the wrong time and without proper build-up. They’re basically repeating BO3 (the most beloved Zombies era) and it’s not landing the same way, largely because BO6 and BO7 came back-to-back and due to it almost too much retreading on the past magic. I’m guessing a lot of BO6 content got cut or rushed to make room for BO7, which left its story feeling incomplete, lacking dialogue, and with broken/contrasting arcs and missing intros. It’s a classic case of “be careful what you wish for.” Cold War wasn’t everyone’s favourite at the time, but its story wasn’t something people were even craving by the end of BO4. However, it still managed to build an audience because it felt new and fresh, while also delivering satisfying arcs, proper payoffs, and strong undercurrents that built hype and mystery for a potential sequel. It was held back by a lack of cutscenes and a set crew, but out of all the modern games, its story had by far the most general interest. It’s still the most well-rounded story of the modern era in terms of how everything comes together. Its chapters (beginning, middle, and end) were clearly defined. The current story is just difficult for most people to follow. Jumping between eras has killed any sense of momentum. BO6 should have come out as the direct follow-up to Cold War, with BO7 coming after that. The moment they started introducing Zombies and Gods pre-Cyclotron was when things started falling apart. Going to the past with Vanguard, to the future with MWZ, then back to the middle to continue the cold war story, then going outside of time in BO7 has colossally ****** things. Likewise, the OG crew’s return also shouldn’t have felt like it came out of nowhere - it should have been slowly built up and teased throughout BO6. Making their return part of Project Janus would have been a much cleaner way to do it. Richtofen could have started by trying to bring his family back, then gradually remembered his old comrades and decided to save them too. That would’ve been much easier for people to follow, could’ve been cryptically teased through intel, and would’ve given the Janus mystery (and Janus Richtofen’s ending) way more weight and payoff. So where do we go from here? think they need to do another reboot. They need to reset things again. It’s unfortunate that it’s necessary, but I don’t really see another option. Nikolai’s plan failed. Things are a mess once more. There’s just too much baggage at this point, and Treyarch needs to try something genuinely fresh - both in gameplay and in the story.