Cogeco outages and service status in Grande Prairie, Alberta

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Bugailiskis (@John_Bug) reported 2 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Sport Junkie (@adrenalinehooks) reported 2 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  Surjit Mohan Das (@EmperorSurjit) reported 3 minutes ago

  @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

• 
  Norm (@quietlybless) reported 4 minutes ago

  I thought @cogeco was the absolute worst service. I got suckered into it when I moved (not much competition) and got cogeco/epico. Epic fail. My advice people. expensive service. bad service. Patronizing customer service. stay away. @CTVWindsor

• 
  Scott Dillon (@dillon4412) reported 4 minutes ago

  @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

• 
  UnknownCaller 🇨🇦 (@janetakasparky) reported 5 minutes ago

  @peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh

• 
  Robyn (@robynsmills) reported 8 minutes ago

  @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 10 minutes ago

  @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

• 
  nima hojjati (@nimahojjati) reported 10 minutes ago

  @cogeco don’t ever waste your money! They’re a fraud company. They won’t even let you cancel the service or answer the phone!! 💩

• 
  nekojima (@_nekojima_) reported 16 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.