Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Scarborough, Kingston, Calgary, Montréal, Toronto, Milton, Mississauga, Georgetown, Brampton, Kemptville, Waterdown, Peterborough, Ottawa and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
Internet | |
| Scarborough |
Internet | |
| Kingston |
Internet | |
| Calgary |
Internet | |
| Montréal |
Total Blackout | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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🦁Jade🦁
(@jadewiereng124) reported
@cogecohelps Hello , is cogeco internet down in Hamilton!?!?!? When do you think this issue will be fixed ???
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Chuck Taylor
(@ChuckTaylor1812) reported
@cogeco Cogeco is so slow normal lot took me while to figure out that it was actually down. Not much different really.
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Maegan Trottier (she/her)
(@MaeganTrottier) reported
Figures as soon as I get some decent momentum going on it there is a massive Cogeco outage. Is this the universe telling me to take the day off?
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Kyle Dowdell
(@kdowdell4) reported
Anyone else's Cogeco internet not working ? #cogeco
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Mathew John Gordon
(@MatJohnGordon) reported
@cogecohelps Seriously?!?! Cogeco is a ******* joke. How ******** are you going to help when you turn off your support number??? Can you answer that ******* question please? Worst ISP ever
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RantingTeacher
(@teacher_ranting) reported
Cogeco internet is out province wide. I wonder what the problem could be?
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Jane Sparling
(@JaneCorrigan1) reported
@StuntmanStu I’m a teacher and got kicked off this morning! Apparently Cogeco is down all over. Things are really not going well!
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St. Catherine PVNC
(@StCatPVNC) reported
There is a sporadic outage with Cogeco internet services provider across the province. This may effect users dropping off Google services and meet. Cogeco is saying there are working on fixing this issues asap.
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Matt
(@realmattahrens) reported
@KeeganB63977789 @cogeco Keegan. You are the reason they continue to overcharge for a service that is 20 years old. You’re what they call a ‘Mark’
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Costanza
(@constanzapool) reported
@justincooke182 @cogeco amazing! will it go back to normal on it's own? also is this costing me extra money at all like using data? please be kind, i am stupid.
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Chuck Taylor
(@ChuckTaylor1812) reported
@cogeco Cogeco is so slow normally that it took me a while to realize that it was actually down. Not much different really.
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Inge Happypaws4
(@Happypaws4) reported
@cogeco my hard wired computer is working, it is just the WiFi that is down.
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Jean French
(@jmfrenchza) reported
Hey @cogeco. Service is down in St Davids too. We have one working from home and one studying from home. This looks to be widespread. No pressure, but COME ON!! #cogecodown.
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Geoff
(@geoffburnside) reported
Hey @Bell @Bell_Support the minute you have fibe to the home in my neighbourhood, please let me know. I will come back once the speed is there because Cogeco sucks
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Mike Andrade
(@Andrade14Mike) reported
@TheLaurynShow @cogeco Awww first world issues. BYE good luck using the other service.
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Judy Tanko - Registered Manual Osteopath
(@JudyTanko) reported
@gurvirsss @cogecohelps Oakville here too, internet down, including their (cogeco) entire existence, can’t even ring them their phones are down...so frustrating
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Mathew John Gordon
(@MatJohnGordon) reported
@TimHortons Why is your ******* support number not working?? 1855 887 7774??? The services provided by your company are a joke, get ******** outta Grimsby so we can have a competent isp come in. What a complete and utter joke! **** you cogeco.
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Nesh Laurencic
(@nlaurencic) reported
@ginifh @cogecohelps We are out of service in Oakville too. I think Cogeco website is down and all phone support lines are impossible to reach
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🇨🇦 Canada ❤ 🇺🇸 🇩🇪 🇦🇺
(@WayneBHay) reported
@cogeco Lockdown, people working from home, internet goes down.. Will you discount next month's bill? People now have to use their data plans on their phones to get things done 🤔
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Mike Andrade
(@Andrade14Mike) reported
@Em_Kat25 @cogeco Good luck with that "other service"
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Rattan D Singh
(@rattydsingh) reported
@Fear8Itself @cogeco Yep, they seem to have a major outage. Their websites and telephone systems seem down too.
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Mike Andrade
(@Andrade14Mike) reported
@wiljudson84 @KeeganB63977789 @cogeco My 9 year hasn't complained at all since it went down. And it's called multitasking.
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mechetph
(@mechetph) reported
from
Peterborough, Ontario
@cogeco The worst Internet provider ever
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Manaf
(@Manafhasan) reported
@cogeco Any update when we might have the service back again ?
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Michelle
(@Michellella7) reported
@cogeco Terrible service, I get disconnected when I request to speak to an agent 🤬
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Amy
(@Amy12724680) reported
@Carminevittori5 @cogeco I have no idea what u use internet for but come and stay with my for half day and let me know how good the service is. Service is not free, I wanna know if I pay less money when my bill comes up what's gonna happen? Should I tell them to calm down and not suspend my service???
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Mooma
(@sssjolsen) reported
@cogecohelps no internet here in Milton! In the middle of a meeting and poof! Wtf @cogeco !!
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turkeytaster
(@turkeytaster) reported
@TheLaurynShow @niagaracatholic @cogeco So why don’t you chill out and let them fix it. Calling won’t fix anything.
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OrlandoF
(@onf55) reported
@cogeco Not even your phone lines are working. Right when we need internet services during the pandemic lock down... Not a happy costumer here
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Captain Berry Lemonade
(@victoryobi) reported
@taximom_03 @cogeco @cogecohelps They are having a system wide outage