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Cogeco

Cogeco service status: outage reports and connection issues

Why is my Cogeco service not working?

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 52% Internet (52%)
  • 23% TV (23%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montrรฉal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, and Vancouver.

CityProblem TypeReport Time
Toronto Wi-fi 7 days ago
Toronto Total Blackout 11 days ago
Oakville Phone 14 days ago
Brampton Internet 15 days ago
Sherbrooke Wi-fi 15 days ago
Toronto Internet 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • notnarr
    narr ๐ŸŒด (@notnarr) reported

    @mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. Iโ€™ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages

  • Prime921
    Prime92 (@Prime921) reported

    @Andywarski I bet you poor bastards have Cogeco internet.

  • adrenalinehooks
    Sport Junkie (@adrenalinehooks) reported

    @cogeco when are you going to have the issue with Sportsnet resolved!!?? It has been 24 hours now! This is ridiculous, I want the service I am paying for

  • Fyble
    Fyble (@Fyble) reported

    @cogeco Is there an update on this? Bell is a good alternative if you canโ€™t provide good customer service

  • Amanda90097805
    Amanda (@Amanda90097805) reported

    @cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems

  • touchescodling
    The Son of God (@touchescodling) reported

    @natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems

  • friskybusinesz
    Jay S๐Ÿฌ (@friskybusinesz) reported

    @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

  • michaelzapper
    Mike (@michaelzapper) reported

    @cogecohelps Hey Cogeco. I was made aware that something on my network is being used without my permission to participate in cyberattacks. Would you be able to tell me the time this occurs if I called in

  • ComingInHotSens
    Coming In Hot (@ComingInHotSens) reported

    @SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.

  • RaphaelVignes
    Raphaรซl Vignes (@RaphaelVignes) reported

    $CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0โ€“5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500โ€“550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2โ€“1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing โˆ’2/โˆ’3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5โ€“9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.

  • milky1004123
    Bharat๐Ÿ‡ฎ๐Ÿ‡ณ(Modi Ka Parivar) (@milky1004123) reported

    @cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time

  • zoobiesingh
    Zoobie Singh (@zoobiesingh) reported

    @cogecohelps internet service is down in Port Hope for almost an hour now. Whatโ€™s the ETA for restoration? @cogeco

  • johnref59
    TheBigM (@johnref59) reported

    @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

  • altimaguy11
    fore_not_four ๐’ฒ๐’พ๐“๐“๐’พ๐’ถ๐“‚ POPS ๐’Ÿ๐“‡๐“Š๐“‚๐“‚๐‘œ๐“ƒ๐’น (@altimaguy11) reported

    @LaciMarieKnight The CRTC controls all in Canada & creates regional monopolies , allowing companies to continue giving poor service at high prices. Bell Canada is the worst of the worst with Cogeco and Rogers close behind. They render only services they have to give while controlling what we see.

  • kitty_kattkait
    kait/POODY (@kitty_kattkait) reported

    @keithurbfan @cogecohelps NO ******* **** HAHAHAHAH did I say a cogeco employee did it on purpose or that theyโ€™re too ******* slow? No you **** all I said was the internet was down and where I was located you ****

  • Davidschonitz
    D.S (@Davidschonitz) reported

    @scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.

  • LynRandom1965
    LynRandom1965๐Ÿ‡จ๐Ÿ‡ฆ (@LynRandom1965) reported

    @blogTO Rogers just hiked my phone. Cogeco just hiked my tv. What ******* ever. Tell me something new. It's called a **** the consumer monopoly.

  • PWindsor2
    PWindsor (@PWindsor2) reported

    @MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?

  • Tiger_JY
    Kevin K (@Tiger_JY) reported

    @cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasnโ€™t come back online yet.

  • Fyble
    Fyble (@Fyble) reported

    @cogeco How is it taking you this long to fix it and the commitment is overnight for a full resolution? Definitely switching to Bell.

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved

  • clanker69420
    Clanker (@clanker69420) reported

    @cogeco Time switch providers you guys are absolutely awful.

  • itsterki
    terk (@itsterki) reported

    @endofsuburbia @MikeDoris @cogeco Satellite internet is *** compared to fibre, slow speeds, more latency and a stormy day? Say goodbye to internet

  • DrHawken
    Emshay* (@DrHawken) reported

    Cogeco is down and Rogers seems ******, too

  • havn_espresso
    macchi (@havn_espresso) reported

    @cogeco **** you for blocking my Internet box an hour before the world cup

  • MikeDoris
    Mike Doris (@MikeDoris) reported

    Cogeco Ontario outage looks like a fiber cut

  • ZeromuSPlays
    ZeromuS_ โ˜•โ˜•โ˜• (@ZeromuSPlays) reported

    @ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents

  • Barsky420
    Barsky (@Barsky420) reported

    @justin_sens @Johnny_Tins @SteveOnSens Virgin and Cogeco respectively but have spent numerous unfortunate years with both Rogers and Bell as my phone service provider

  • Enna_Acssej
    Jessca (@Enna_Acssej) reported

    @YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.