Cogeco Outage

@cogeco another day with cable and internet service down A good reason to move to Bell or Rogers in the meantime if that is you too write to @CRTCHearings and complain about the frequent service outage in #Burlington and #Oakvile #cogecosucks

@cogeco Internet service down in Burlington @pk_canada.

Hey @cogeco could you come replace the telephone lines on my street. Because @Bell is too cheap and awful to do it Theres quite a few people here that would Love it

@cogeco Customer since they've been in the Niagara area. Finally quit. Moved 3 months ago, still send service people to old address and the final bill which is wrong was also mailed to old address. Try talking to a manager or supervisor they apparently don't exist. Go elsewhere.

No option left but to cancel, you've made it abundantly clear you're not interested in fixing your own street line. 10 year customer, 2 months wait, 30+ times contacting support, problem worse than ever, don't know what else to do. Been calling since August. @cogeco @cogecohelps

@cogecohelps is your service out downtown #windsor #cogeco #problems

@iaurorastarr @cogeco @Warcraft ugh cogeco.... been with them for a hot minute and they are the worst ISP lol

I am tired of the neglect I'm getting from those who say that they "Enjoy me" and "Like me as a person" I was gone for a week without Wi-Fi because ******* Cogeco never marked down a payment to the bill, instead to fix it they made me and my family to wait a week 1/2

@berezin_goal You mean Cogeco TV... though that’s an insult to local cable programming ... Sportsnet is terrible

I am *really* fed up with @cogeco . They say @cogecohelps , but not so much. I moved out of my apartment last week, and I have been trying to call to cancel Internet ever since. But.. "Must Speak To Retention". "Unusally Busy, Please Hold". And meanwhile I pay. Poor service.

Lol Cogeco's website claims "No problems at Cogeco! Internet's working fine!" yet there's a spike in reports of it not working all at the same time (7:40PM) and the live map view of outages shows all of the GTA is experiencing problems, especially Hamilton.

@RodriguesDion @cogeco Could agree more with the both of u. This is the worst company I've ever dealt with. Been dealing with issues since MAY! Last tech they sent made me wait 8 hours to not even show up....then they ask ME 2 call back and reschedule....what a joke. Meeting an Ombudsman this week.

Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

Just wondering with cogeco sports park ohl games in Sd not in HD any body else having that issue. Cogeco says it’s Rogers issue. Quality is garbage let’s make some noise on this.

@cogecohelps Or I could let the company who decided to go with a lower quality service for the same price to customers how bad their decision was. You probably shouldn't be working in customer service if that's a hard to understand. #Cogeco helps has a lot of excuses very little help.

@cogeco your company sucks for the amount of money you charge for mediocre speeds

@cogeco your service tech was supposed to be here 5-8pm yet he showed up early 1:30 texted me I’m here like I’m supposed to jump he waited 3 hours still before he was to be here disconnected all my services in anger and angry texted me 7 times plus. All before 5. Ghetto service!

@Shan_antonucci @cogeco My brother had the same problem and now he is with Bell

I am trying to be very patient and professional with @cogeco but they are making it very difficult!! I am fed up! Over 3 months of internet problems that continue to happen and are never fixed have left me very angry. I am done getting the run around! Goodbye Cogeco!

@cogeco I'm in Windsor and for the last half hour I have been getting a Ref code S0100 on all the sports package channels. Including WWE network Would really prefer to be watching a hockey game right now, all my other channels are working fine

@cogeco I am seriously considering taking Cogeco to court for harrassment. I closed my account with Cogeco months ago due to billing errors every month since november 2018. It’s been hell since then to try to rectify your errors. I finally get my Final bill, pay it off get voice

We had better internet service in Cuba than what Cogeco provides us.

@cogecohelps I can't dm you, you dm me. This upstream problem in my neighborhood, that has existed for two solid months now and affects others too, it is so bad that I can't even use your File A Complaint form on your website. Contacted Cogeco 10+ times now. No fix. Real unhappy.

Maybe I should just cancel my cable. I’m getting sick and tired of my cable box rebooting in the middle of recordings & during prime time. You’d think the logical thing to do would be in the middle of the night while people are sleeping. Cogeco does nothing logical.

@kailbrooke16 @cogeco I agree terrible terrible service

@cogeco has the worst customer service I have ever experienced and one “customer service” representative told me to take my issue up with my ex in regard to my account. I’m disgusted

@cogeco texted me that the internet was down due to the weather. Not five minutes later was the problem fixed. Good service. Would recommend.

@cogeco Someone in senior management better get in touch with me soon before we have a serious problem.

@cogeco I have been a good customer for many years and I now have to cancel my membership because of the way I was treated and the deceitfulness of your billing and price guarantees.

Damn it #Cogeco I'm getting sick of your shit! Constantly having to reset my damn internet! Channels coming and going! Ya ya weather sucks but not always!

@larrymcintosh1 Hi Larry, I am sorry Larry but I am unable to help with a technical request such as this. Please do not cut the lines as it may interfere with an essential service for your neighbour. Please call us first. Thanks, Michelle Cogeco

Can’t blame cogeco for my shitty service when I haven’t been paying my bill but can blame them from not taking the money from my card as they said they would be $435 later and we can watch peppa again 🐷

@cogecohelps I have had a cable from cogeco on my evetrough for 2 years & since I am not a customer can I cut it off of my evetrough today

@RogersHelps hey question for you I have the super sports pak with Cogeco why is ohl games not shown in HD. Cogeco says its a Rogers issue. Please let me know

@barcar34 @cogeco @netflix @DAZN_CA @CanadaSoccerEN Yeah that is pretty poor show. National team should be very accessible on main stream. Poor effort chaps.

@GlobalTV @cogeco I’m not sure why Prodigal Son & The Good Doctor need to have mandatory Descriptive Audio for the visually impaired even though I have it turned OFF on my cable box but can you please fix your airings on Global.

@bell pls terminate the fiber line at my house so i can get off shitty cogeco ty

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

******* impossible to play anything on this absolute dog shit internet. Give me what i ******* paid for!!! @cogeco @cogecohelps

@MHILATomb @cogecohelps @cogeco Hi D.C. I'm sorry about the service disruption. There isn't an ETA but hopefully it isn't too much longer before service is restored.

@KnightWing19 @cogeco @CraveTV tmn was shut down in canada no provider has it anymore

@cogeco watching hockey in Punjabi cuz CBC not working on cogeco

@tarra_phillips @cogeco Glad I am not the only one. Technical support cannot figure out how to add a channel to my account. Been troubleshooting it all day.

@cogecohelps Bill increase + No TSN Go + Not being able to use the Tivo App for TSN + Tivo as a whole is trash, + channel not working in 5+ months (and Cogeco refusing to look on their end, despite being an issue from Windsor to Stoney Creek) -- it's too much.

@cogecohelps modem powered at 12V for such instances. Told to go to the sales office at the mall. There is a simpler solution, use a converter from 12V to 120V and assuming Cogeco servers are still functioning this will do. I had no telephone and this is not acceptable for me, one of the few

@Cogeco replaces the Movie Network with @CraveTV which is nothing but feminist trash that no one watches. We don't get good movies or blockbusters anymore it's just far left crap. Same goes with the televisions side. It really makes me want to dump this cable & go elsewhere.

@kassmorrison_ @cogeco Bruh why lmao I have that shit and it works fine for me

@snake_memes Cogeco phone support

can't wait for January.. dropping @cogeco like a bad habit. No @TSN go, shitty tech support (Tech visits and social media are great though). The no TSNGo would be fine -- if i could use the Tivo app to watch it. Oh, and I'll save a ton of money going elsewhere .

@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

Weekend update: our internet is down! We are currently unable to process payments or access our POS. Shoutout to Cogeco who can't send someone to fix the problem until Sunday! Will provide updates as we get them.

Tech support just reset again & told me to turn cogeco box on at 1pm. No need to respond. Just keeping you informed. 😟

@kassmorrison_ @cogeco MY CURRENT THOUGHTS. WHY DO I PAY FOR THIS. Can’t even watch my damn tik toks in peace 😂

Dear @cogeco stop sending signals to reboot cable boxes during prime time hours. It’s an ******* move.

@cogecohelps @cogeco @CRTCeng @globalnewsto @Q13FOX it has been 4 days and @globalnewsto has been simulcasting channel 720 @Q13FOX Seattle why can’t anyone fix this.

Hey Cogeco why do I pay extra for a channel (Sportsman) when for the last 3 days every time I turn it on it reads "this channel should be available shortly". But it never shows up. Yesterday I rebooted by receiver and it finally came on. Only to not work again today!

@cogeco worst cable company. My fiancé is American. Xfinity is 100x better. Garbage service and garbage system.

@cogecohelps My internet keeps getting ping spikes that causes quick disconnects on my connection plus packet loss everyday every 10min aproximately and 70Mb on a 1GB plan, fix the connection in Niagara Falls, I'm really having a hard time not switching out of Cogeco

@AD4Burlington @burlingtoncofc @JaneMichael1 @yourtvhalton Unfortunately being a bell customer I don't have @yourtvhalton as it is just for cogeco customers

@cogeco can you please do me. I have been having a problem since may and it is not yet resolved!!!