Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 01/14/2026 15:35

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas and Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaMississauga Internet
CanadaKingston TV
CanadaPeterborough Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    cogeco is still sucking as usual. buyer beware. Terrible cable service. Buyer beware. Do not give up what you have.

  • mynameisasong_ Barbara-Anne Elstone (@mynameisasong_) reported

    @cogeco service out in Peterborough?!

  • DJManySports DJManySports (@DJManySports) reported

    @weathernetwork any chance of updating what is being seen on Ontario Cogeco? Forecast is from earlier this morning. This seems to be a reoccurring issue.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    I have had to reboot my cogeco box 6 tmes today. cogeco cannot keep a picture in sync for more than an hour. Buyer beware. Cogeco is bad cable. Over 2 years of bad cable.

  • MustacheFlying Flying Mustache (@MustacheFlying) reported

    @cogeco Your technician came to my home to switch my modem, and left with personal equipment on top of damaging a table, I really hope your support will be able to retrace my equipment, as I have no issues with involving the cops

  • MartinLanta3 Martin Lanta (@MartinLanta3) reported

    @truckdriverpleb I got Nord VPN because Cogeco internet started to block IP TV. No issues now. Works on Netflix too.

  • DJManySports DJManySports (@DJManySports) reported

    @weathernetwork any chance of updating what is being seen on Ontario Cogeco? Forecast is from earlier this morning. This seems to be a reoccurring issue which does not help with credibility.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco has dropped its band width again. Buyer beware. Cogeco is the worst cable company in Canada. They suck. 44 errors. Bandwidth drops. 24/7 , 365. Going on for over 2 years now. I will keep this up until I fee I am getting the cable service they sold me. Cogeco sucks

  • DjaMon777 DjaMon💫 (@DjaMon777) reported

    @Bell_Support How can Cogeco remedy the exact same issue within 3 hours, but Bell requires 35x!!! more? COMPLETELY UNACCEPTABLE! 3/3

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    can always count on cogeco for bad synchronized cable. Buyer beware. The worst cable ever.

  • FairplayDesigns Brooke Fairplay. AKA Diane💛☮💙🇨🇦🇺🇦 (@FairplayDesigns) reported

    @ThelmaCameron18 Yea I left Cogeco. There was one woman in customer support who was mean as hell, she actually disconnected me from my internet because she didn't like what I said. I left after that

  • onlylimji 04.12 (@onlylimji) reported

    in the middle of suchitwa and my internet ****** off...cancel cogeco im sick of it !!

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot ever stream 1 complete show without some kind of problem. Their sycronization is the worst I've ever seen. Over 2 year and no improvement. buyer beware

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    There goes cogeco. Down again. Just like a toilet seat. Which is where cogeco cable belongs. In the toilet. Buyer Beware.

  • matt_lion18 Matt Yeomans (@matt_lion18) reported

    @cogeco Can you tell me why my internet and tv is still out after 4 days and no end in sight. Your site and calling are no help, the outage is blamed on power outages but power has mostly been restored our neighbours with Bell have had their internet back for days but we don’t.

  • JaysFan42049 Woke Jays Fan. 💉💉💉💉 (@JaysFan42049) reported

    @keithwhipp It kicked me out and when I use my Cogeco login it says it's wrong. It is a terrible app

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    cogeco can still not synchronize their picture and sound. 2 years of ****** unreliable cable. Buyer beware, cogco sucks the bone badly

  • DjaMon777 DjaMon💫 (@DjaMon777) reported

    @Bell_Support Unrelated, but very pertinent... Repair is a joke. A 3rd party contractor eff'd-up our condo's main cable box yesterday, leaving all Bell and Cogeco customers without service. Cogeco had THEIR techs here in 30 mins, and within 2 hrs service was restored. 1/3

  • 321MW321 MJW (@321MW321) reported

    @cogeco I’ve had your EPICO service now for a month. Multiple times throughout the day all internet and tv goes down. Often for only a couple minutes but let’s be clear this is a major issue. Tired of hearing my kids and wife let me know every time it happens daily.!

  • bobby__cole bob (@bobby__cole) reported

    @cogeco Why does your internet go down at least 3 times EVERY SINGLE DAY? Wtf is going on over there? Like get your **** together.

  • acredata John McLean (@acredata) reported

    @cogecohelps Hey #Cogeco. Outage in south east Oakville. Can you provide an update. Need to do some work here @cogecohelps

  • MsChanandlrBng_ 𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛ (@MsChanandlrBng_) reported

    @taylrg1 @cogeco ATP the entire world runs of Internet honestly so I don’t blame you it’s not a first world problem anymore!

  • ThelmaCameron18 Thelma Cameron (@ThelmaCameron18) reported

    @FairplayDesigns Cogeco is the same ! You need to call them, then they thank you for being their loyal customer for 30 years, BUT, they can't call you up and offer some great deal! You are forced to beg !

  • DjaMon777 DjaMon💫 (@DjaMon777) reported

    @Bell_Support A 3rd party contractor eff'd-up our condo's main cable box yesterday, leaving all Bell and Cogeco customers without service. Cogeco had THEIR techs here in 30 mins, and within 2 hrs service was restored. 1/2

  • mikejmaude Mike Maude (@mikejmaude) reported

    Maybe I’m crazy but there was a cogeco worker at my neighbours all day today and when he leaves my internet stops working. Wtf is this

  • taylrg1 ☆𝕥𝕒𝕪𝕝𝕣 ☆ (@taylrg1) reported

    Getting really tired of @cogeco deciding to do their maintenance during the day. Two days now of our internet being out most of the day when literally everything in my house runs on internet. I get it, “first world problems” but ***** I pay for this **** I expect it to work 🙄

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot provide syncronized tv. They are crooks and thieves selling ****. Buyer beware. cogeco Couldn't show a movie on a wall..

  • KevinAn45942701 HammerofSparx (@KevinAn45942701) reported

    @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot ever stream 1 complete show without some kind of problem. Their sycronization is the worst I've ever seen. Over 2 year and no improvement. buyer beware.

  • coachstake41 Coach Crewe (@coachstake41) reported

    Not sure what’s worst tonight, the @Raptors start to this game or my @cogeco connection. Makes for a very frustrating viewing experience!