Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow, Windsor, St. Catharines and Napanee.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Burlington |
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| Toronto |
Internet | |
| Toronto |
Internet | |
| Sainte-Agathe |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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ala jibril
(@ala_jibril) reported
@Rajawindwalker @cogeco go **** yourself people livelihood is on the line how about you tell my professors and work why i did not show up for either
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Joe Smuczek
(@SPF314159) reported
@cogeco is there an issue with your services right now? If so, can you let your paying customers know? And keep us informed about what’s happening?
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Cesar Lampo
(@lampoc) reported
@cogeco @cogecohelps Do you have problems again today in the Oakville area?
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Heva
(@akaSlumpy) reported
@cogeco I’m canceling , had nothing but constant issues with you guys, love paying for 1000mbs and get 130. ******* rip off,
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Stacey Pemberton
(@PembertonStacey) reported
@cogeco I do not have service again. Is there another outage in the Peterborough area?
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T I T A N | Trading
(@TITAN_TradingCA) reported
@eesa_rahim @McclaskinAshley @cogeco I was with bell 1 year, internet only. I called to cancel my service the first time, thought everything was done, no more bills, I even sent the modem back and the sent a confirmation email. But they never shutdown my account. They were charging me for over 6 months
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_reese_28
(@reese64725803) reported
@cogeco My wifi went down again and everyone’s in my class
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#maskup Loretta 😷 🙌 👑 🐾Ray
(@lettienets) reported
@cogeco Is Cogeco down in Hamilton Main and Bay St area?
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Katryna Deligiannis
(@MstarKatryna) reported
@cogeco looks like internet is down again this morning. Started right at the same time 10am ET. Any insight?
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Aladdin Sarsippius Sulemenagic Jackson III
(@DamnMisur) reported
@cogeco Why don't you ever update the outages section on your web page? According to that my internet issues are always in my head. Then I found this Twitter account. Not all people have Twitter. Just saying.
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kendall
(@lambk) reported
@cogeco service is out for internet again. Phone lines not in service?
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T I T A N | Trading
(@TITAN_TradingCA) reported
@eesa_rahim @McclaskinAshley @cogeco I called them over 12 times, every time they said I shouldnt get a bill and my account was closed, then a bill would come. Terrible service from bell I would never go back ever
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Diane Galambos
(@KitchenBlissCa) reported
@cogeco DOWN AGAIN. Switching to Bell.
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andy cieri
(@AndyCieri) reported
@cogeco whats going on at cogeco... trying to phone for support... phone message say ... this line is out of service....
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Christine Kinahan
(@ChevellePhreak) reported
@SeanFoster @cogecohelps @cogeco Hi Sean! I'm in #BurlON, I didn't realize you were so close! We should get a post apocalypse beer once we can. Also, **** this outage while I'm trying to work from home!
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Blair Goodie
(@BlairGoodie29) reported
@cogeco this is the second time this week my internet has been down , im missing important meetings , I hope to see some sort of discount on my next bill #need internet
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Just another Human!!!
(@Middleaged75) reported
@sapphire9692 @cogeco Hi Rebecca If working on laptop or computer. Please go into network settings and switch DNS from automatic to Manual and out ik address 8.8.8.8 and 8.8.4.4. This will get you back online. My kids and wife still online as I left DNS settings after Mondays issue.
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Cyrille Chenevert
(@CJ_659) reported
@cogeco hey your DNS server is down. I changed mine to Google and it's all working fine. Fix your DNS server!!
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Michael G. Paquette
(@mgpaquette) reported
@cogeco is the internet down again in Cornwall, Ontario? It seems once again we are having intermittent connection.
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Oli Ovlov
(@oliovlov) reported
@cogeco you seem to be down again? Can you please confirm? Hamilton st Clair area!
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Baird ✊🏽🇨🇦
(@Baird9965) reported
Cogeco is down again. Man, remote learning is a great idea.. glad I’m not in school #hamont
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St Gabriel
(@stgabrielhcdsb) reported
It’s been brought to our attention that Cogeco Cable is experiencing an outage again today. In the event that you are affected by this outage, please do not worry. Hopefully the issue will be resolved soon!
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Scott Musson
(@vipercanuck) reported
@cogeco It would be nice if you posted on here and facebook that you have the same issue again today. Looks like a DNS server issue since it does not affect streaming devices or smart home devices. Cogeco definitely needs to get their act together or sell
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Shawn Huelin
(@shawnhuelin) reported
@sleepy_v @cogeco Yup. It’s been a bad month for them
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Call Me Red
(@gibraltasorus) reported
Cogeco is a joke and they don't know how ******** to run a company
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Tyler Mich14
(@TylerMichaud14) reported
@ihoplad @cogeco It's weird. My phone has no problem with the internets wifi, but my Xbox, which connected through ethernet, won't connect at all. Same thing a few days ago. Cogeco needs to get their sh*t together.
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Hungry in the Hammer Adjacent
(@HungryHamOnt) reported
@cogecohelps @cogeco I think it is time to credit your customers on their bills for this month. We can then use that money for the phone data we have to use because of your connection being down. Also, your social media CSRs deserve raises.
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Alena
(@EuAlena) reported
Honestly, Cogeco has been so disappointing during this past year. It's as if they didn't realise that more people would be using the internet this year? I have a live meeting for my college in about 5 minutes and our internet has been down for an hour and all the call lines
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Andrew
(@aschwabdotca) reported
Hey @cogeco @cogecohelps ! Service is out again in K0K postal code - same signs as Jan 5. And your phone number is "out of service". What gives?
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.