Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
TV (40%)
-
Internet (40%)
-
E-mail (8%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Harrow, Toronto, Windsor, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville, Petawawa and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
TV | |
| Toronto |
Total Blackout | |
| Windsor |
Internet | |
| Toronto |
Internet | |
| Windsor |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
DrummingFluff
(@DrummingPfeffer) reported
@cogeco our power has been back on for hours but our internet still isn’t back on. Burlington, Ontario. Do something? Your customer service rep was less than useless
-
Undercover Chicken Fella™🐓🇺🇦🌻
(@loutrebrule) reported
@netblocks In my experience, COGECO sucks.
-
Erik J. Russell
(@erikjrussell) reported
@cogecohelps What’s the latest on the internet outage in Milton? Ours is still down after 4.5 hours. Clarke neighborhood. @cogeco
-
Erik J. Russell
(@erikjrussell) reported
@cogecohelps @cogeco internet still down in Milton. Have you guys just stopped replying to questions? We need a response. People can’t do their jobs.
-
Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
iF YOU ARE LOOKING FOR CABLE IN THE BRIGHTON ONT AREA, STAY AWAY FROM COGECO. COGECO IS THE WORST CABLE SERVICE IN THE WORLD. i CANNOT WATCH ONE SHOW WITH OUT IT DROPPING IT'S LINK. COGECO SUCKS BADDDDDD
-
Robynpedia
(@robynpedia) reported
@cogecohelps outage in Burlington? Giant flash of light and then cogeco app alerted everything down
-
Jordon DeLaurier
(@JMD2919) reported
@cogeco your service has been awful. It’s been one full year, my promised price has risen twice and tv is down AGAIN. Oh and 30 minute wait time to get tech support is always the case. Can’t wait to switch to Bell once their fibre setup is finished on my street.
-
ktheroux
(@kathytheroux) reported
@cogeco we have an outage
-
dlamothe88
(@dylan_lamothe) reported
@APTNtv fix your channel. @cogeco
-
Adnan
(@aazam_consultan) reported
This somehow got resolved on its own, seems like a cogeco issue that they were aware of. Hope it sorts for the rest still experiencing issues.
-
Ashley
(@Ashley36266702) reported
@cogecohelps Same issue as Eric. Cogeco website still claiming there is no outage, but I know and can see many people online experiencing outages in Burlington since the storm last night and no communication from the company on how this is being addressed.
-
🤷🏻♂️
(@3CH0plays) reported
Just got @cogeco internet service set up here an hour ago, and it’s already out completely. If you’re in Canada and this option comes up, I’d recommend avoiding - do not set up service with them. I’ll be cancelling within the next 24 hours.
-
The Degenerate Handful
(@TheDH14) reported
@cogeco cancel my services. These prices are outrageous
-
BoxWineRempel☮️
(@FlipFlopPierre) reported
@cogeco Well those of us in the Palmer area won't be watching as we still have no service since 8 last night. And all you keep doing is saying it will be resolved at: 2:30, no 3:30, no 4:30. I guess one will come true.
-
godh8tsnfts 0% Listed | 1️⃣ ETH 🔜
(@trev202111) reported
@cogecohelps @littlemmm 12 hr repair and it's still not fixed, reconsidering being a cogeco customer from here on out.
-
Marilyn
(@mare336) reported
@FlipFlopPierre @cogecohelps Cogeco is down. Apparently they are working on it. Edgewood area down
-
Adrian🇺🇬
(@mr_sewali) reported
from
Ottawa, Ontario
@cogecohelps Does Cogeco offer service in Ottawa?
-
Dr James Porter
(@DrJamesCKPorter) reported
So @cogeco emails advising me of a price increase in internet services “due to inflation”…seriously? Inflation is decreasing ..increasing financial burden will only increase it again! Plus my damn internet isn’t working properly & I’ve only had it for 2 weeks!! #endprofiteering
-
Howard Ratner
(@HowiesGems) reported
@cogecohelps More than happy to keep this public. Phone support said the best they can do is send someone on March 3rd at 5pm. The outage was recorded by Cogeco at 12:03am March 1st, it’s now 10:30. Make it make sense? Two outages in two days? Be better
-
Meghan Labadie
(@DancerMegs) reported
@cogecohelps @cogeco Can't DM for some reason. Talked to a phone agent there is a maintenance outage in the area that is not on the website. Unable to give an ETA. Just trying to decide to stay or go home 🤔
-
Mark Maunder
(@markmaunder) reported
@cogeco I received a text saying there were outages in my area, but when I went to your support page and typed in my postal code it says "no outages detected”.... yet my wifi has been out for four hours now. I’m in Burlington L7P. Is it my modem? Reset it twice.
-
Tyler Legg
(@TylerLegg17) reported
@ClrSameeraAli @cogeco @cogecohelps Ours is down still in Georgetown
-
Tommy
(@TommyRyan26) reported
@cogeco fix your **** my internet and cable have been out in downtown Windsor for over 6 hours now
-
Harpal Singh
(@singharpal) reported
@cogeco just spoke to Cogeco technical support, surprisingly, technical support people don’t have technical background and walking you through reading a manual. Can someone tell how a modem attached to power bar can create problems?
-
Just Me
(@Terry92149751) reported
Hey @Cogeco Just got a phone call from someone at a call center offering a $110 promo package. This is a business and we ALREADY use Cogeco for all our services. I told him we are a customer, he immediately hung up. If he is legit, you need to talk to that company. If not, yikes
-
Cogeco
(@cogecohelps) reported
@ZakGodard_ Hi Zac, Sorry for the delay, I just fired up the game on my Epico app and its playing for me. However I am at home on my Cogeco network.
-
Tim From The Patch 🇨🇦👍
(@timbosrt4) reported
from
Peterborough, Ontario
Thanks again Cogeco for blacking out my @mapleleafs game. I’m in Peterborough you idiots. Switching to Bell tomorrow. Never once had a leafs game blacked out by bell in over 20 years. Absolute bullshit. 😳
-
sasha villoza
(@svilloza) reported
@cogeco your service is terrible, you keep coming to fix the modem and it doesn’t work. I work from home and meet to go to a coffee shop as i keep having failing internet bad yet continue to pay $90 for a no service.
-
Mich 🍁💙🤍🐦
(@smokemich) reported
@timbosrt4 @MapleLeafs Ya that sucks I switched from cogeco years back went back to bell because their picture sucked watching hockey was like watching not in high def
-
Mark Rotman
(@MarkRotman) reported
@cogecohelps sent a DM with link to check RBLs. it’s not a problem with my account, it’s a problem with the cogeco IP range - any address in 24.150.0.0/16