Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Brownsburg-Chatham, Toronto, Chatham, Steinbach, Belleville, Petawawa, Montréal, Brossard, Oakville, Burlington, Peterborough, Fergus, Milton, Fonthill and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Brownsburg-Chatham |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
||
| Chatham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Donlon
(@MCD_Tram) reported
@thepuckdude @NatachaRaphael @cogeco Because people love to call and yell at people who have nothing to do with the problem. It makes them feel better about themselves
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Manoj Kamath
(@manoj_kamath) reported
@cogeco Our school board just called us to tell us no classes until service restored
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JLJordan
(@JLJordanSchool) reported
We understand that some students and families may be having difficulty connecting to remote learning this morning due to a widespread Internet outage affecting some regional Internet service providers, including Cogeco. Please be patient as these issues are being resolved.
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Adnan Syed
(@adn4n_sy3d) reported
from
Oakville, Ontario
Internet through @cogeco is down across Ontario disrupting work and online school! cc: @680NEWS @CP24 #cogeco
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Sidular!
(@Sidular) reported
@Carminevittori5 @cogeco WHY ARE WE YELLING?! But seriously. Cogeco is a business. If they fail to provide the services their customers are paying for, the customers have every right to be upset and complain. It’s not as if internet is a gift. End of the world? No. But an expectation of service.
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Kippyjinn
(@kippyjinn) reported
@cogeco Where is the outage? Not connecting on any devise in Hamilton
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Megan E
(@LaGourmandesse) reported
@MIHomeYGK It's a DNS failure...Manually set your wifi's DNS to Google's public DNS at 8.8.8.8 and you'll be back in business until @cogeco sorts out their DNS issue. #ygk
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Jilly
(@jillyking83) reported
@Krucifix_ @Levisir11 @cogeco Definitely still down in Hamilton.
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Carmine vittorio
(@Carminevittori5) reported
@TomMelville5 @Gogomusicgo @cogeco No I was happy about the giants game but the eagles game was ****** rigged....I mean seriously who ******** pulls there QB in a 3 point game.
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Chris Candelori
(@beatleeleven) reported
@cogeco This appears to be a DNS issue. Switching to use Google's DNS servers works for me.
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Paul Gallo
(@paulgallo5) reported
@cogecohelps @FernandaWaheart @cogeco You’ll give us an update after the service is restored terrible terrible service for $$$$$$$
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Mr Cobban
(@CobbanMr) reported
So @cogeco is down across the province. Coincidence? Or maybe the system isn't built for millions of households having multiple video calls going all day at the same time... there has to be a better way... #onted
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MJH
(@maryjoheeney) reported
@cogeco @cogeco - can you advise if this is resolved or is this a temp fix?
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J.L. 1285
(@CAWguy) reported
Is my kid evil? A rural kid that’s never known high speed internet is displaying signs of schadenfreude now that the in-town students have lost their #cogeco connection.
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Jen
(@sellsy013) reported
@cogeco Down for two hours and counting in Halton.
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Nicholas Gerrier
(@DaGimp13) reported
@cogecohelps @libraryzombie I've traced it as a DNS issue on Cogeco's end... if you change the adapter settings in Windows 10 for DNS to 8.8.8.8 & 8.8.8.4, it'll work
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CDSBEO
(@CDSBEO) reported
We understand that some students and families may be having difficulty connecting to remote learning this morning due to a widespread Internet outage affecting some regional Internet service providers, including Cogeco. Please be patient as these issues are being resolved.
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Nadine Doe
(@doe_nadine) reported
@Andrade14Mike @KeeganB63977789 @cogeco Good for you. I'll am salty because I work from home and this is a constant issue. Imagine being on a conference call with a major client during a presentation you are giving and internet drops out? Not fun at all.
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Jeremy Hobbs
(@jeremychobbs) reported
@cogeco My cogeco internet went down, changed my DNS in my router to 8.8.8.8 and it's been fine since
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Rob MacDonald
(@RickeyArmy_1) reported
@westi3mom @WayneBHay @cogeco As they shouldn't be responsible, it's not them that caused the outage. Accidents happen, I'm sure it'll be back and you can all resume living life again.
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Ann Pharazyn
(@AnnPharazyn) reported
@ms_tiegs @cogecohelps @cogeco No service in Wallaceburg or Windsor either
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Kyle Nicoletti
(@kylenicoletti_) reported
Province wide internet outage? Hey @cogeco , figure it out
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St. Francis Xavier Hammond
(@StFXHammond) reported
We understand that some students and families may be having difficulty connecting to remote learning this morning due to a widespread Internet outage affecting some regional Internet service providers, including Cogeco. Please be patient as these issues are being resolved.
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Steve Ewing
(@RebelEwing) reported
@cogeco I get things happen. But ses every 30 days Georgetown goes down. Before it was Bell Canada's fault... Now what...? Added to fact a week I upgraded to Ultra super fast... And since day 1 best performance too date has been 100 mbps. Earliest a tech can come is Friday.
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bitswift.tech
(@bitswift_tech) reported
yes everyone @cogeco internet is down.
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Jblaze519
(@jblaze519) reported
@cogeco what would happen if all technology were to shut down everyone would become zombies. Great time to spend with your family.
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Davo “Spider-Man” Phillips
(@2kPhillips) reported
@cogeco y’all some bums real **** I just failed my test cause of your shitty *** dog water wifi **** you 🖕🏻
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NICHOLAS POWELL
(@Cause_I_am_me) reported
@cogeco What we are finding is that although the computers/phones we have connected don’t work, our Amazon device still works. My son is watching YouTube on it. Not connected to our cell data signal.
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Demonican Papi🇩🇴🌴🇵🇹
(@kevcip95) reported
@cogeco Anyone else still down
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rj_tweety
(@rj_tweety) reported
@cogecohelps how come the school board can notify of the outage before Cogeco notifies customers? Why doesn't your status page load? Maybe consider a cloud service to serve that up not on your network.