Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Harrow, Toronto, Windsor, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville, Petawawa and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
TV | |
| Toronto |
Total Blackout | |
| Windsor |
Internet | |
| Toronto |
Internet | |
| Windsor |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Froom
(@mikefroom) reported
from
Fort Erie, Ontario
How is internet service so pathetic in 2021 in Ontario? My serotonin levels get depleted most days dealing with outdated law practices, let alone having to deal with internet issues. Let’s get this figured out @cogeco; it’s the third decade of the 21st century
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JstSpknMyMnd
(@JstSpknMyMnd) reported
@610CKTB Said while @cogeco @cogeco went down again for an hour #reliability
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Kyis
(@Messi22073084) reported
@finallyitsmark @cogeco Stoney creek. I have same problem. I get fast internet sometimes but keep cutting.
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Ginette Pelletier
(@GinetteP) reported
@cogeco @burlingtoncofc @MariannMeedWard What about making your internet and cable service reliable to your customers when are you gonna start supporting that
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Tim
(@TimoD110) reported
@cogecohelps @cogeco Yes. Still no service. Rebooted everything. No service
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absent
(@absent_77) reported
shoutout to brian @ cogeco tech support tho we getting our modem fixed at 8 AM on a sunday now 😎
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?
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Hatsune Mike
(@h8lyn) reported
it didn't happen this time but isn't it cute when they send a little ":-)" after their messages... or like. i made a cogeco rep chuckle the other day while asking for an evening service appt, since i couldnt garauntee i'd be awake for a morning one. cute!!
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Dustin Nussey
(@dnussey) reported
@cogeco outage in Windsor ? Do we know anything about this.
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hamlet
(@aoserd) reported
@cogeco is the internet connection down again in petawawa??
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Shawn Dro 🇨🇦
(@PeelMedicShawn) reported
@cogeco Internet in Rockwood is down again. This is becoming an all to common theme lately.
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Mel Dominguez
(@aeris_mel) reported
@cogeco the internet disconnected out of nowhere 3 or 4 times this month. I'm paying $120 per month and I expect a flawless service. What can we do about this? Otherwise, I might just need to change providers.
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He/Him
(@TrystParadox) reported
@cogeco is the worst, not recommending it :)
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Marlene
(@MarleneWestfal4) reported
@clickondetroit 768K day? Everyone's kids are online working and the network just can't handle it. Cogeco in Ontario had the same problem a couple of weeks ago.
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RH
(@RGHall) reported
@cogeco @cogecohelps @TiVo have you still not had enough time to fix the super sports pack problems? Is really aggravating not being able to access games through the guide.
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DavidthegoodTTV
(@Davidthegoodga1) reported
I just did a full reset of my Xbox if its still laggy @cogeco is going to actually have to fix my line. @TekSavvyBuzz but I have a full day of redownloading all my games. See ya soon.
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Call Me Infinity
(@CallMeInfinitay) reported
@absent_77 @cogeco Bad speeds, connectivity, and response time? Your ISP is really ripping you off. You need to switch to Telus or Bell where they care more about their customers.
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Jeff Burke
(@Liquid25x) reported
@cogecohelps been a cogeco customer for over 20 years. The amount of internet drops and outages are insane this month. WTH is going on guys. First time I’m actually looking up you competitors offerings. In Oakville
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Andrew Roddick
(@roddick_a) reported
Talk on infrastructure in my archaeology of cities class today disrupted by failed...infrastructure (internet outage AGAIN by @cogeco). On the other hand, Dr. Sarah Baires guest lecture (run through my cell data plan) on Cahokia was incredible. Buy her book.
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Lafontaes
(@AllIsStar721) reported
@cogecohelps @AmandaLeduc @cogeco Is it still down in Hamilton and if so is there an ETA?
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Mike Froom
(@mikefroom) reported
Ok @cogeco let’s figure it out. I deleted my tweet from last night since I mean I guess at 10pm an outage is excusable if maintenance is required. But at 2:40 on a Wednesday afternoon, this is infuriating. Fix the issues.
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Charlie Plante
(@charlieplante80) reported
@cogeco that’s two days in a row that the service is out at 230pm. Is this an overloading issue? The quality of connection has been an issue for too long now. Switching to fibre optic might be necessary if your fibre coaxial system can’t handle the load. Or is it server based?
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INKS
(@MO_INKS) reported
@cityofhamilton I pay too much for too little performance and constant problems with uptime to Cogeco.
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William the III
(@Lucky_Canuck) reported
Me: Cogeco, need a new cable box Co: 2-3 Business Days Me: Business Day 4 where is it Co: Tues through Canada Post Me: Tracking Package shows Tues Me: Day 5 Tracking shows end of Day 6 delivery @Cogeco, why are you using unreliable delivery for a service I can't use for a week?
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Ken Noakes 🇨🇦
(@noakesington) reported
@StCatStandard Cable trouble? I didn’t know COGECO had the contract for the space station?!
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m a r k
(@finallyitsmark) reported
.@cogeco, no internet in Niagara on the lake? Are your services down?
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Francesca
(@chiabelss) reported
@cogecohelps @cogeco we have been experiencing bad internet since the outage. This has been countless times already. What is going on?
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Jack
(@jackview) reported
@cogecohelps I’ve spoken to Cogeco. After several tech visits with no fix, I’m offered another visit but not before Saturday evening. You’re done. (And I’m sorry you’re in this position as frontline staff having to defend an incompetent company).
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tommy robinson blyth
(@youngpoet_24) reported
Who's the worst internet provider and why is it Cogeco?
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Tim
(@TimoD110) reported
@cogeco any internet issues in Peterborough. Internet has been down since about 2pm