Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (55%)
-
TV (25%)
-
Total Blackout (8%)
-
Wi-fi (6%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Ottawa, Toronto, Verona, Port Lambton, Kitchener, Chatham, Milton, Niagara-on-the-Lake, Montréal, Markham, Perth, New Prussia, Welland, Windsor and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
||
| Verona |
TV | |
| Port Lambton |
TV | |
| Kitchener |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Jessica Crouch
(@JessicaCrouch6) reported
@cogeco your internet NEVER WORKS! #getittogether Hey @Bell are you looking for new customers? I’m sure we can be persuaded to switch! #frustrated #overthis 🤬🤬🤬
-
Dan Sandwich
(@Messiah_4_Hire_) reported
@cogecohelps @JanetLebeau @cogeco Down again. Good thing we pay overcharged premium prices
-
Hayley Angel
(@HayleyAngel28) reported
@cogecohelps hello can u please kindly confirm when your current residential Internet services will be back online I’ve reset my Cogeco wifi modem twice today as it works for a little then goes down I see on the outage app that your having issues just wondering as I’m on data 📲
-
Nesh Laurencic
(@nlaurencic) reported
@icomehereto_cry @cogecohelps It looks like there is an issue with Cogeco internet again in Oakville. Can’t access certain URLs, pc troubleshooting tool is reporting domain name resolution issues
-
Sean Campbell
(@scampbell_27) reported
@cogeco internet outage in Cornwall, On. Please address
-
RenfrewCountyScanner
(@RenfrewCntyScan) reported
Hmmm seems to be a Cogeco outage going on. *Sigh*
-
J
(@jennickee) reported
@cogecohelps It’s back up again this morning. Would like to know if there’s a system issue with cogeco in our area or problems with my equipment again.
-
Anglican Samizdat
(@anglicansam) reported
@cogeco @cogecohelps Is there an outage in Oakville? TV and Internet down for me since around 8:00 this morning.
-
_this_is_rob_
(@this_is_rob_) reported
@ratnish @cogeco @cogecohelps Mine went down about 20 mins ago. Upper Middle/Eighth Line
-
Janet Lebeau 🇨🇦
(@JanetLebeau) reported
@cogeco is there an outage in Hamilton? I’m down.
-
Jeff Boulton
(@JeffBoulton) reported
Anyone else in #HamOnt having issues with @cogeco internet at this moment? @cogecohelps these continued outages are beyond frustrating. I think it’s time to look at a new service provider.
-
jenna
(@jennnafoley) reported
hi @cogeco @cogecohelps i’m tweeting this with my cellular data since the internet is down pls send help!! zoom uni rlly could use the internet
-
Gunter Nine
(@GunterNine) reported
Dear @cogeco, Your modem is ******. Signed, A pissed off customer.
-
colin.
(@colinhydee) reported
@cogeco the company worth 1.3 billion dollars somehow still can't provide a stable internet connection. @cogecohelps unreal how inconsistent the service really is
-
Sarah
(@SLBM2006) reported
@cogeco signed up for EPICO on oct and have had nothing but trouble.Freezing, wifi dropping, want to watch live sports? Forget it. tech guy came three times w no fix & I’m on daily calls w them. Told us yesterday in order for it to work properly we needed pods? At an additional cost.
-
brandon smith
(@brandon90053725) reported
@Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active
-
Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogeco @cogecohelps Cogeco Tech suppert, "There is no problem we can see", Even Logs "SYNC Timing Synchronization failure - Loss of Sync;CMMAC= TOP SECRET;CMTS-MAC=TOP SECRET;CM-QOS=1.1;CMVER= 3.1;" (I removed the mac address) #cogecodoesnthelp
-
Michael
(@Mehlenbacher_) reported
Cogeco yet again goes down, if I call either the cal drops or they say they will get to it but COVID
-
Larry Heather
(@lhspeaker) reported
Cogeco is the baddest. I have never had a straight answer from any question.
-
#maskup Loretta 😷 🙌 👑 🐾
(@lettienets) reported
@cogecohelps @BubbaCHCH Still no @cogeco service, tv, phone or internet in the Main W and Bay St S area in #HamOnt Been out over an hour now, since about 830 pm. Hydro is on. #Cogeco
-
Jonathan Lo
(@thereal_jlo) reported
@cogecohelps is there something up with the Cogeco servers this morning? Keep getting disconnected from meetings. Have restarted the modem already but connection still seems unstable
-
keko
(@croatkrez) reported
@DMBHrvat @Bell Cogeco is just as bad maybe tied for first .
-
Yuan
(@Yuan45671853) reported
I will never ever use Cogeco again
-
Gunter Nine
(@GunterNine) reported
I think I discovered the issue with Cogeco's Router. They pushed Firmware last month, on something that hasn't had a publicly released FW update in 5 years.
-
Nesh Laurencic
(@nlaurencic) reported
@cogecohelps I contacted them and will do the trace tomorrow. However, UFile support reported that some Cogeco customers have the same issue accessing their website
-
Briar's Reviews
(@ReviewAlholic) reported
@cogecohelps Your lines are down and a tech can’t come for a week? Please refund me for my schooling I’m going to fail. I’ve had nothing but problems from Cogeco, we’re switching ASAP if this isn’t fixed soon.
-
Mama B
(@Mama__B) reported
@canadianprguy Best part of Cogeco’s latest screw up that has left our land line down? No air duct/TD/Visa/social insurance/CRA scam calls. It’s so quiet.
-
Nesh Laurencic
(@nlaurencic) reported
@cogecohelps It looks like there is an issue with Cogeco internet again in Oakville.
-
Elemental Owl
(@Geonfantaske) reported
@cogeco you guys suck, can you not do maintenance on your damn servers during the day
-
Jeff Boulton
(@JeffBoulton) reported
It’s seems @cogeco is down again in my ‘hood. timing couldn’t be worse. I’m currently attending to virtual film and television market sessions. And now I’m sitting here twiddling my thumbs. Get your **** together guys. #Cogeco #CogecoDown #CogecoOutage