Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (17%)
- Total Blackout (3%)
- Phone (3%)
- E-mail (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montrรฉal, Arnprior, Mississauga, Burlington, Champlain, Hamilton, Sarnia, West Lincoln, Peterborough, Welland, Toronto county, Belleville, Napierville, and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 3 days ago |
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TV | 3 days ago |
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Internet | 4 days ago |
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TV | 5 days ago |
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TV | 5 days ago |
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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KNugent4118 ๐จ๐ฆ๐จ๐ฆ๐จ๐ฆ (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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fore_not_four ๐ฒ๐พ๐๐๐พ๐ถ๐ Pops ๐๐๐๐๐๐๐๐น (@altimaguy11) reported@MichelleLA1981 I'm kind most of the time, I don't even tell the JWs, the Bell TV guys or the Cogeco guys to **** off very often.๐คญ
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
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Route 17 To SkyCountry (@Mars_Robot) reported@TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\
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Eric Senohrabek (@senro82) reported@cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.
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Larry/Balker (@LSB1961LSB) reported@driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why werenโt we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck
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Scott Dillon (@dillon4412) reported@cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS
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RealStevenJames (@RealStevieJames) reported@cogeco your support system has to be one of the worst. I have no internet to complete my work. Iโve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!
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Tricia Robson (@robson_tri87484) reportedSo over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.
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Klink VonSchultznbundy (@JGooballs) reported@Oakvillejaysfan Some companies have garbage customer service but not Cogeco.
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Cogeco (@cogecohelps) reported@CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco
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Ross dahlberg (@dahlberg_ross) reported@NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. Iโll watch out for your recap video.
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Steve Coville ๐จ๐ฆ (@SteveCoville) reported from Fairmount, Ontario@cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService
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nekojima (@_nekojima_) reported@peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.
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EconomicWoes ๐ค (@ManyBeenRinsed) reportedCogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.
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ian jason bradley (@ianjasonbradle1) reported@cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell
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roach!! ๐ง INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.
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Tracey (@TraceLynn) reported@cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.
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Cam Wilson (@camwilsonmusic) reported@cogecohelps @Amanda90097805 Cogeco, Write something original. Did you have AI make up your service pricing as well?
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Josรฉ Salazar (@jasalazar01) reportedHi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.
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Alfred E. Newman (@notsobigkahuna) reported@cogecohelps Everyone I speak to from @cogeco says all the right thingsโฆ then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.
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Erik Boivin (@tattooPeel) reportedWhy would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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John Madalena (@MadalenaJohn) reported@cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out
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Loud mouth (@solkumar) reported@cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.
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Laurie Tillich (@BobsFavDaughter) reported@cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.
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Proof (@Proof187) reported@cogeco is Cogeco down in the milton area? I canโt connect to the website or my router.
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Alfred E. Newman (@notsobigkahuna) reportedCogeco doesnโt help.
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Judy Young McKeown๐จ๐ฆ๐บ๐ฆ๐จ๐ฆ๐บ๐ฆ (@JudyMcKeown1) reported@KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say Iโm happy with either one. Make sure they credit you for time and services lost.