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Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Ajax, Windsor, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, Waterdown, and Peterborough.

CityProblem TypeReport Time
Toronto Internet 12 hours ago
Ajax Internet 1 day ago
Windsor Wi-fi 1 day ago
Toronto Wi-fi 3 days ago
Montréal Internet 3 days ago
Toronto Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • UmairWasim9
    Umair Wasim (@UmairWasim9) reported

    @outagedetect We should all sue cogeco for all the losses. Cogeco have been the worst service ever. The other services were better.

  • SharieMulkewich
    @SharieMulkewich (@SharieMulkewich) reported

    @servicesdown_ @cogeco down in #Aldershot

  • simpsondebra
    Debra Simpson (@simpsondebra) reported

    @cogeco @Niagara_411 Phone and internet down in Niagara Falls

  • CWSherwin
    Chris Sherwin (@CWSherwin) reported

    Useless government. Idiots not following basic rules to stop the spread of a pandemic. Now Cogeco can’t even function. Why do any of us live in this terrible province?

  • shashank_mehta
    Shashank Mehta (@shashank_mehta) reported

    @cogeco Out in Stoney Creek, looks like a major outage. @cogeco please share ETA

  • zekec48
    Zeke Cvetkovski (@zekec48) reported

    @cogeco All of Ontario is out ! Glad I pay so much for this crap !

  • swd_titus
    Stefan Titus (@swd_titus) reported

    @cogeco Down in Hamilton. Again. No joke, almost once every month for 1 year.

  • ty992
    ty99 (@ty992) reported

    @cogeco Seems like there DNS is down

  • oceaneyes78
    AD (@oceaneyes78) reported

    @cogeco internet is down for the past half hour and unable to get through to report it

  • ashley_humble1
    ashley_humble1 (@ashley_humble1) reported

    ANOTHER OUTAGE? UGH, I'm leaving Cogeco soon. They can't even keep up with their tv guide. Shittiest plans, and constant loss of internet connection @cogeco @cogecohelps

  • colemcfarlane
    colemcfarlane (@colemcfarlane) reported

    @cogecohelps Our business internet access is down. I’m also unable to reach Cogeco support or access the Cogeco website. Is there a known issue in Oakville?

  • Trishy_R
    Trish (@Trishy_R) reported

    @Fear8Itself @cogeco I read google is down too. I tried calling 1800 its busy. No idea how I'm getting twitter to work with my data turned off on my cell.

  • KevinCeli1
    Kevin (@KevinCeli1) reported

    @cogeco This is not surprising. Cogeco is the worst service provider on the planet. They suck.

  • the_shans
    Shannon (@the_shans) reported

    @cogeco Belleville! 3 Kids school just interrupted. Months of terrible service. This is the cherry on top. C’mon Fibe!!

  • CareersKristy
    Kristy Dickinson (@CareersKristy) reported

    Virtual school works really well when @cogeco is down. #killingit

  • AmTallGirl
    AmTallGirl (@AmTallGirl) reported

    @spencerwmiles But what happens if you modify and then #cogeco fixes their DNS server issue?

  • JeremyChafe
    Jeremy Chafe (@JeremyChafe) reported

    @cogeco That’s nice - Cogeco is the worst provider - the only reason I have stayed this long is because of where I live - the service has always been plagued with problems - I can’t believe Cogeco is allowed to operate - I WILL BE CANCELLING

  • MisterThatGuy
    ThatGuy (@MisterThatGuy) reported

    @cogeco @cogecohelps see your phone lines down? Customer service & support lines disconnect as soon as dialed...

  • DanBert68447376
    Dan.Bert89 (@DanBert68447376) reported

    @cogeco Seems like this happens alot why am I paying for a service that is constantly down or not running at the max download speed im paying for? Seems like more stupidity from cogeco not expecting every teacher/student to be on the ******* Internet during a lock down in Ontario.

  • Carminevittori5
    Carmine vittorio (@Carminevittori5) reported

    @cogeco I've used cogeco for almost 20 years.....very few times does this happen. You guys gotta calm down.

  • NickRowdon
    Nick (@NickRowdon) reported

    @cogeco @Niagara_411 Easy fix is to change DNS settings to googles server of 8.8.8.8. Problem solved, uncheck “obtain DNS server automatically”

  • RichLop42505143
    Rich Lopez (@RichLop42505143) reported

    @cogecohelps Is Cogeco down???

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • KeeganB63977789
    Keegan B. (@KeeganB63977789) reported

    @cogeco Wow people! Relax! Its not like they nuked their services on purpose. Life happens! This is their money making service which means they WILL fix it asap. Just chill for a bit and let them do their jobs. Bunch of Karens up in here.

  • JenHamMcCharles
    JenniferHamiltonMcCharles (@JenHamMcCharles) reported

    To make this online learning even more enjoyable (sarcasm) Cogeco Internet is down across the city... It's like having a teacher walking out of the classroom and no idea when he/she is coming back. lol

  • MitchChampagne
    Ⓥ Mitch Champagne🌱 (@MitchChampagne) reported

    @cogecohelps @cogeco My service seems to be down in Peterborough. Are there any updates or known issues?

  • RobMcKinley17
    👑🦊💡💰💥🦂 (@RobMcKinley17) reported

    @cogecohelps @cogeco is there a burlington outage?

  • jasonlamb
    Jason Lamb (@jasonlamb) reported from Hamilton, Ontario

    Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.

  • Stef_Donovan
    Stef Donovan (@Stef_Donovan) reported

    @cogeco Is there an outage in the Kingston area? Just wondering if that is the cause for why I can’t connect this morning.

  • blueandwhite93
    TJ - #PreSZN (@blueandwhite93) reported

    @cogeco We pay too much for these issues to come up as often as they do. Garbage.