Cogeco service status: outage reports and connection issues
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (51%)
- TV (23%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Toronto county, Toronto, Montréal, Hamilton, Burlington, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Nepean, Bells Corners, Ottawa, and Kingston.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
Internet | 1 day ago |
|
Toronto county
|
Internet | 2 days ago |
|
Toronto
|
Wi-fi | 2 days ago |
|
Montréal
|
Internet | 5 days ago |
|
Hamilton
|
TV | 6 days ago |
|
St. Catharines
|
TV | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Lesley (@Lesley_Bergen) reportedI live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!
-
xAssassins Lord (@xassassinsswef) reportedHey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on
-
🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
-
Spartachat (@styttsvillain) reported@jasonyork33 @ComingInHotSens You guys get Cogeco on that bad boy?
-
Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
-
B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
-
Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reportedCogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?
-
Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters
-
Phil Nickerson (@PhilNickerson2) reportedHey @cogeco, your internet service is appalling. Starlink, here we come. 🤬
-
O'bs 🇨🇦 (@obinson) reportedCogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.
-
Ultra MAGA Kelly (@KellySuzanne9) reported@corpcapture @cogeco All internet down around central Texas. Was this an attack ?
-
Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Yeah they’re all a problem. In my hood it’s cogeco or bell. I dont know much about starlink but might look into it for my dad. He’s stuck with execulink which is just another reseller.
-
RAJA’s Picks (@RajaPicks69) reported@cogeco Internet is down in Kingston area fix it ASAP you ******* morons
-
Torontonian (@YYZ2YGK) reported@cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.
-
narr 🌴 (@notnarr) reported@mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. I’ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages
-
Robert Laing (@RobertLaing10) reportedMust be a few people on line. COGECO is running like ****, as usual.
-
Alan Cross 🇨🇦 (@alancross) reportedOh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:
-
Patrick (@pnbbeall) reportedBy the looks of Twitter @cogeco can't keep it's internet going. But that doesn't mean you'll get any money back for the service they are not providing.
-
Hugh G Azzol (@MrTuffster) reported@cogeco Shoddy service like this from any provider will push more to go towards starlink
-
ThePoopyMudFlap (@ThePoopyMudFlap) reported@cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?
-
Paul (@PaultiPlayer) reported@cogeco **** you guys. **** you guys for charging for equipment I don't want to ******* keep. Get charged $300 for obsolete ****, then I have to wait till monday to get anything done? **** off you have lost a ******* customer.
-
Mr. Montgomery (@MrBMontgomery16) reported@cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!
-
Dianne Williams (@SDM_1900) reported@cogeco STILL HAVING PROBLEMS!!!
-
💀extremeXmetal💀 (@extremeXmetal) reported@alancross Cogeco seems like the only provider having problems. Every other provider seems normal.
-
macchi (@havn_espresso) reported@cogeco **** you for blocking my Internet box an hour before the world cup
-
Amanda (@Amanda90097805) reported@cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems
-
Melio (@MelioHL) reported@zubic_eth @cogeco @Starlink i wouldve switched months ago honestly first outage that lasted more than a few hours is the tipping point
-
Bob (@DogLifeOntario) reported.@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!
-
Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved
-
Kevin K (@Tiger_JY) reported@cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.