Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (67%)
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TV (13%)
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E-mail (6%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Brampton, Salaberry-de-Valleyfield, Toronto, Niagara Falls, Orangeville, Montréal, Windsor, Oakville, Peterborough, Cambridge, Sarnia, Kingsville, Mississauga, Waterloo and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton |
Internet | |
| Salaberry-de-Valleyfield |
Internet | |
| Toronto |
Internet | |
| Niagara Falls |
TV | |
| Orangeville |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
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Commissioner Miner
(@fanCRTCProfling) reported
Damn I'm all confused, Email from Cogeco's law firm says: -Here is our Notice of Appearance. -Another Email saying disregard the Notice of Appearance, We'll be re-serving a corrected version. -Another Email saying "Disregard. -And another saying CNOC intends to participate.
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Bruce Gottfred
(@bgottfred) reported
Starlink has gone down worldwide. It's still better than Cogeco.
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Darren Williams
(@CoercionJab) reported
@cb_doge That’s nice but can u cancel my cogeco subscription on my Indian reserve that just got internet service which we never never had for years and it was painful using **** satellites from other companies. Can you give people more of a competitive price because we have to stay with..
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Munger
(@TheMunger07) reported
@cogeco Too late Jodi Tek Savvy is coming on Friday to replace your garbage service and I advise anyone else having issues to do the same
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Munger
(@TheMunger07) reported
@cogeco Too late Jodi Tek Savvy is coming in Friday to replace your bullshit service
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🎲PMB 🇨🇦
(@PMB42073) reported
@cogeco Next time you send a rep to Lindsay and tell me /ask me about joining the winning team .I think It would be a great idea to know who is already on the team .I don't feel like it matters to you all that much that I already have your service .I don't feel special🙄
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Munger
(@TheMunger07) reported
@cogeco Would be nice to watch, if only my cogeco internet wasn’t complete garbage and actually worked. Looking into changing providers asap since your techs are useless and your internet is even worse
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Munger
(@TheMunger07) reported
@cogeco how can you charge money for a service you can’t provide? The internet hasn’t worked all weekend and your techs are completely useless. Can you send me the number for a real internet provider please
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Hunter Moninger
(@huntermoninger) reported
Hey @cogeco @cogecohelps we’ve spent the last few months dealing with internet issues. Just this weekend we’ve had nonstop issues & have had to reset the modem multiple times & are still dealing with issues. We work from home & have had no credit and no lasting help. What next?
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Nicholas
(@NicholasAbreu_) reported
@cogecohelps Internet down again in Ridgetown. This keeps happening more and more, Cogeco. You seriously need to step it up because it’s just frustrating being one of your customers lately.
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Nicholas
(@NicholasAbreu_) reported
@cogeco Internet down again in Ridgetown. This keeps happening more and more, Cogeco. You seriously need to step it up because it’s just frustrating being one of your customers lately.
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#YouCanDoBetter
(@DoBetterCA) reported
@JackDan110 @Rogers Funny enough, this also happens in @cogeco service areas where Rogers can only offer mobile service…. Is it possible these are freelancers chasing sign ups?
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Rick VanSickle
(@rickwine) reported
Hey, @cogeco … what actual channel (the number) in the British Open on? Help, please!
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press Play Family Gaming
(@pressPlayFamGam) reported
@JackDan110 @Rogers Bell & Cogeco are the same... had some guy that wouldn't leave... I finally told him I was going to call the police & he still tried to put be down & sell me something at the same time... I closed the door & he started doing cicrles in the driveway, eventually left...just weird!!
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T0x1cN1tr0
(@LukeMeloche) reported
@cogeco Seems to be still down in Windsor. I had my wife try to restart modem and router and it's red.
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all hockey matters
(@davegagan1) reported
@cogeco It’s not an outage. It’s a technical issue with one box on one tv. We have three different connections and on.y two are working. If this doesn’t fix itself soon I will call support
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all hockey matters
(@davegagan1) reported
@cogeco is there an issue in the Renfrew Ontario area?
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Rodney Marois (HE/HIM)
(@patchcollecter) reported
IS ANY ONE WITH COGECO ISSUES FOR NET IN PTBO ?
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Mark Goldberg
(@Mark_Goldberg) reported
TD Cowen on @Cogeco: "pleased and surprised to see much lower-than-expected capex in Q3, which led to 63% Y/Y growth in FCF and increase in FY25 FCF guidance" But "not be surprised to see stock down 2-3% today owing to weak US subs, revenue trends."
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Chris Vander Doelen
(@winstarvander) reported
@cogeco fibre is still dark. Site says an outage in the area (no kidding). @Bell is installing fibre around the corner, so . . .
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.
(@ZussMC) reported
@cogeco how to report an outage?
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Chris Vander Doelen
(@winstarvander) reported
@Cogeco fibre is dark in my neck of the woods right now. Down about five minutes, so far.
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#SupportAiResearch
(@Mars_Robot) reported
With @Sportsnet adjusting to a double digit increase in prices, you can bet there will be more searching for the same torrent darknet fix on @Cogeco x XXX. No support offered by payola @ONBigCityMayors who have not said if RIng Of Fire will be part of that.
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john
(@Mrjohnnycz) reported
@Bell_Support You Technical support was terribly rude and ignorant, I just bought @cogeco I'll be canceling @Bell once I'm hooked up with the new internet! you should forever that service tech or you will lose more customers, if you actually care
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Pat Highminded
(@Highminded42) reported
@cogeco Intenets been down all day. You guys got an ETA on the fix?
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BP
(@_bpaiement) reported
🧵4/6 Cogeco initially refused to send another technician. After significant escalation through OXIO, they finally agreed to another visit—only to cancel it three days later, claiming there were “area-wide issues.” These are unrelated to my problem, which continues unabated.
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BP
(@_bpaiement) reported
🧵5/6 This is what passes for support when there is no meaningful competition. My only alternative locally is Bell’s DSL at 50 Mbps, compared to my current 1000 Mbps service—an unacceptable downgrade. All other ISPs in the area rely on Cogeco’s infrastructure.
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BP
(@_bpaiement) reported
🧵2/6 My internet service was stable for years. The problems began immediately after Cogeco’s technician installed service for my neighbour, who is also with OXIO. Since then, I have experienced constant outages—each requiring a manual modem reboot to restore connectivity.
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Jeremy Thommy
(@JKT) reported
@cogecohelps Thank you! I did get through eventually & spoke to Amy at Retention. A question though - in every customer focused industry, loyalty is rewarded. But at COGECO , i end up paying higher charges every year. And the explanation given is that I had a promo rate! Why?