Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Mississauga, Toronto, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Calgary, Unionville, Verona, Port Lambton and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Georgetown |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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👑🦊💡💰💥🦂
(@RobMcKinley17) reported
Is there a problem w Burlington service? @cogeco
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Mio Bergström
(@MioBergstrom) reported
@regimeld @Questrade Same - I'm subscribed to the Cogeco network - no luck with Questrade. As soon as I switch to my hotspot (LTE), it works.
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Bizzig
(@BizzigOnTwitch) reported
@cogecohelps I have been experiencing issues involving my upload speed. Ive looked into everything on my end and its all fine. I contacted cogeco via phone and they said nothing was wrong. I contacted cogeco on facebook and they sent me a dead link. Can anyone help me?
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Ginette Pelletier
(@GinetteP) reported
@CTVToronto I am with @cogeco and they suck and are the absolute best worse they are beyond fixing. I have not other options but bell fibe locator flags are finally on my front lawn. The count down to finally kicking Cogeco to the curb as started.
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Passive Prairie F.I.R.E
(@prairieFI) reported
@67Dodge Cogeco turned them down, only makes sense to look elsewhere to me. As others have stated, rumours had been around for years of this merger.
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Streaks 🦨 🏳️⚧️ 🏳️🌈 #BLM
(@streaksskunk) reported
@Ms_Kappy Sadly we have even less choice out here. Rogers isn't a thing in Nova Scotia at all (unless it's mobile service), same with Telus, no Cogeco.. nothing. You're either caving to Bell or accepting crappy service instead with Eastlink.
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Dine Niagara
(@dine_niagara) reported
To our customers who have Cogeco email addresses, please note that Cogeco currently has an issue receiving our emails. If you have placed an order please check your order status webpage for updates. We have reported the issue to Cogeco and hope they will resolve it soon.
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Stressy Ressy
(@RessyM) reported
@fanCRTCProfling To be honest, as badly as the CRTC's site can be at times, finding the costing data and going through it all wasn't too bad. And it helped every time cogeco filled a tariff, I got a message on dslr from someone on their tpia team with a link to the CRTC page. Lol
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erica ✨
(@yoitsericaa) reported
@cogeco why is your internet so terrible :) (it took me like 10min to post this because of my 0.07mbps upload speed)
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Colin Lawrie
(@colin_lawrie) reported
@TheDividendGuy Rogers failed on their Cogeco takeover but looks like the Shaws are willing to sell. Jim Shaw died 2 years ago and perhaps the family business motivation with him. I am a Shaw customer but don't own the stock.
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SanityNow
(@SanityNow4) reported
@AlbertaLeonidas Bad news for competition in Canada. Rogers has not been doing well, Shaw has outperformed. Rogers set on acquiring to improve their balance sheet. They failed to take over Cogeco, Shaw should decline as well.
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ニックス
(@n9cks) reported
@cogeco ratioed for having horrible services
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Gunter Nine
(@GunterNine) reported
Dear @cogecohelps @cogeco, IT HAS BEEN 9 ******* DAYS SINCE YOUR FIRMWARE PUSH ****** UP MY ROUTER. FIX WHEN?! SIGNED, A 15 YEAR CUSTOMER WHO IS REALLY ******* PISSED OFF!
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MTVman
(@maurice_venere) reported
@cogeco internet seems to be down in south east Oakville, any news?
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Luigi Calabrese 🍁🏒
(@LuigiCalabrese) reported
In '08, @cityoftoronto sold their community fibre optic network + WIFI to Cogeco for the considerably low amount of $200m. Now they (through ConnectTO) are pledging $350k to research models to do it again. #CDNtech #CRTC #ConnectTO
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No More Lockdown 🇨🇦
(@no_lockdown) reported
Call Bell/Rogers/Shaw/Cogeco and cancel your cable today. Each month you pay them for this, a few of your dollars are going to the MSM who are propagating this whole disaster. Do not let them profit off you.
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seth brown
(@bignasti) reported
@cogecohelps I have spent the whole day trying to get support and now I am being ignored by Cogeco Twitter...
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NotMyCircus
(@CathrynIsland) reported
@CBCNews @CBCTheNational @cbcRosa They are all the same, Rogers, Bell, Cogeco, Shaw, telus, koodo....We pay the highest prices in the world for the least amount of service. But sure let’s amalgamate 2 into 1 and give Rogers even more power over us, soon we won’t need a government, telecom will do it instead
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Flagpole to Canada
(@Flagpole_Canada) reported
@peternowak I’m sure they like putting out feelers like this even if they don’t think it‘ll go through (see: Cogeco). Wouldn’t be surprised if the Corp merger gets rejected but they do a Telus/Bell style network-sharing deal & effectively merge everything except shares.
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TFWillis
(@willis_tf) reported
@jm_mcgrath @MikePMoffatt Calm down ... Government will not allow the takeover unless Roger’s divests (most) of Freedom mobile ... perhaps to Cogeco.
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Nk Ironside
(@IronsideNk) reported
@PamKeithFL @Cogeco Let’s cancel @FOXTV please.
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Steve Waller
(@jays2013) reported
@cogeco @cogecohelps is there an outage in NW Welland?
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Voice2021
(@CANVoice2021) reported
Anyone else have the new @cogeco modem and having issues of wifi going down multiple times of day?? @cogecohelps it’s getting annoying maybe it’s time to switch to a more reliable service.
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ColinUncut
(@ColinUncut) reported
@Alli69755329 @cogeco **** service, reason why my stream is laggy asf
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MysticRainbowPotato
(@HRHMystiRain) reported
Upgraded my internet speed so things like thus wouldnt happen. I still can't stream certain games and the live streams i watch freeze/buffer 10x more often I'm so happy I'm paying more now for crappier service! 🤨 Thanks Cogeco!
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Linda
(@cutie1967) reported
@the905guy @cogeco You have to commend the person for their honesty. I once tried to get a faster Internet package and the person told me what I had is sufficient for the # of devices I am running. You have your issues sometimes cogeco but most times pretty good
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Mark
(@MJW0220) reported
@nohj65708128 @CP24 When they actually have service in Halton. Heard its Cogeco
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Cecilia
(@wiredgirl) reported
@cogeco @cogecohelps your dns servers are down again in niagara. Switched to Google for now.
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Creativ_eye
(@casadisartoria) reported
@cogeco is there an outage in Milton? Currently have no service.
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WaifuDestroyer
(@destroyer_waifu) reported
@TekSavvyCSR @TekSavvyBuzz No need to DM. 2 questions: 1. Why is it impossible for you to deliver the upload speed I pay for, and 2. Why in hamilton am I paying for 120 down / 10 up what Toronto residents pay the same for 500 down / 30 up? (3) Why not just go with Cogeco at this point?