Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Peterborough, Toronto, Mississauga, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton and Fairmount.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Mississauga |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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YJ
(@yjamous) reported
@cogeco your router and service have been very bad for the past 2 months. Router restarts randomly and Wifi stops and you can’t access the device access management! When will this be sorted out?
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Loni Lee
(@Bedrock_Colby) reported
@cogeco my bfs daughters need the internet for school and its not working wtf.
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JFT🇨🇦
(@jft_sports) reported
@cogeco has been really really bad this past week; not even outages just constant drops all day every day this week Awful when you have to work from home
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ɔɹɐɯ
(@iammarcdaniel) reported
@cogeco outage in st.Catharines? Modem reboot did nothing
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Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogeco @cogecohelps @CRTCeng So I finally think I figured out how to fix my internet. So I am going to log every time I am working and my internet goes out over one month. Then I am going to invoice you for how much money it cost me to loss the internet.
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-Sky-
(@skylarmontrose) reported
@cogeco Internet has been down for almost five hours in the Burlington area. When is it supposed to be back up?
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Vicki Gravelle🇨🇦🇨🇦
(@VickiJassyvg) reported
@cogecohelps @cogeco In st catharines I finally got thru with a different phone # and I'm told the problem is at my home
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Laney 👩💻🥄🍊🇨🇦
(@pawprints1986) reported
@JanTheMan2010 @alysm745 As far as I know, only cogeco for mostly cable & bell for DSL - and places like teksavvy that don't use their own infrastructure but work off of cogeco/bell equipment But def not Rogers as of about a month ago. I can get Rogers cell service, but that's it. So far, hopefully?
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AimeeParentDunn
(@bluedaisy1975) reported
@cogeco you lost a customer today. My internet has gone done 6 times in 2 days and the best your tech support could say was it was a local issue that would take 5-10 days.
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Rich Thorpe
(@exit716) reported
@RobertB_Rice That movie was so bad, the Cogeco Cable previews service made fun of it when it came out. Based on the science fiction writings of L. Ron Hubbard.
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Jane
(@jmcgrath531) reported
@booshmeister Oh, dear! Hopefully, it's not like Cogeco...any slight breeze, too sunny, too cloudy, too cold, too snowy...someone sneezes, someone farts it goes down. 🙄
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Loni Lee
(@Bedrock_Colby) reported
@VickiJassyvg @cogeco Having the same problem..and kids have to start school in an hour online
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Zuppy
(@MonkMode_) reported
Yea not like the past 3 weeks where I was getting significantly worse internet and ONLY now you're telling me it might be a Cogeco problem. I ordered a new router, losing tons of subs from not being able to stream melee. Seriously go **** yourselves @cogeco
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.
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Rosario
(@rossmont51) reported
@TekSavvyBuzz We need MORE COMPETITION in Canada, time for gvmnt to pass legislation to help our sorry asses not the greedy fat *** corps, problem is Canadians are too "nice" and we will do nothing about it while we pay and pay and pay and if Cogeco would of sold out to Bell we'd b in trouble
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Mary
(@celticMARYd) reported
@cogeco outage in Niagara Falls?
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Ronnie Beck
(@thrillhouse41) reported
@cogecohelps @sportsnet why is it that everytime there's a big game on, I can't log into the sportsnet app? As soon as I put in my cogeco account info I get "503 service temporarily unavailable".
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Dave Glover 🐔🍷🇨🇦♿
(@legant66) reported
@yourtvnland Internet in Cobourg is Down AGAIN 3rd time today??? WTF @CogecoBusiness @cogeco this is happening WAY TOO often. Seriously
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Laney 👩💻🥄🍊🇨🇦
(@pawprints1986) reported
@alysm745 @JanTheMan2010 If you were to call, do they care you're still poor? Im also within cogeco service area cant get Rogers deal. I looked into it. Imo cogeco should be working *with* Rogers to accomplish all eligible customers being able to use it. But thatd be too morally correct wouldn't it😕
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Laney 👩💻🥄🍊🇨🇦
(@pawprints1986) reported
@alysm745 @ArtistKellyF @StopgapOttawa This is who my familys with. They use cogeco infrastructure (in my area) so you'll be able to access it no issues...Just hassle of switching Still can't believe that jump though Ridiculous cogeco can offer this via 3rd party for 50/mo, but can't keep offering you that directly
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ADC🎙The 'Weird Al' of Wrestling
(@AndrewDavidCox) reported
Anybody else been having issues singing into @Sportsnet NOW by way of Cogeco Cable credentials? It has been happening to me for weeks. @cogecohelps - any help would be wonderful! #TORvsMTL
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alysm745
(@alysm745) reported
@anima_anonyma @JanTheMan2010 Basically Cogeco and tech savings and that’s it. Will never ever go to Bell Canada after they overcharged for years as a monopoly before cell phones and they didn’t care, telling people to “go elsewhere” knowing there was no where else to go at that time.
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John Riches
(@Riches) reported
@DroletK43 @cogeco Try the CBC Sports app. It's available for all, but seems like a slow frame rate. Little jittery
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KLD
(@DroletK43) reported
@cogecohelps Hi Sandra it happened again but after a refresh of the page it connected and authentication was successful. (When it fails you get SportsNet subscription not found). Looks like the issue is between Cogeco and Rogers (sNow).
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alysm745
(@alysm745) reported
@cogecohelps @LivCompassion @cogeco Thank you, but I was also hoping you’d help my disabled friends too &!offer something affordable for us like other companies are doing. We are all suffering under oppressive internet costs. So much so that many disabled in Ontario don’t even have internet or even cable.
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Rasak ADEWALE Bakare
(@roxyamh) reported
@cogeco what is the issue again? Your internet has been erratic since yesterday at Queens Drive and Glenwood School Dr. Junction, Burlington. Is there a breakdown again? I have restarted the modem well enough! @cogecohelps
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Pandaij 🦉
(@Pandaij_) reported
Wtf is wrong with you @cogeco I pay you to provide internet and here I am sitting in the dark with my candles waiting for the **** to turn back on
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alysm745
(@alysm745) reported
@LivCompassion Hey @cogeco my monthly income is $800/month and my rent is $139, which makes a $90/month internet bill equal to paying two rents every month. It’s not possible with criminally low disability rates....Help??? #ODSPoverty
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the BRO
(@CanniluxCEO) reported
@cogeco @cogecohelps when you #stream for a living. EVERY time your service cuts you loose viewers and hosts that are important for growth. Too many times now this has happened. With 0 resolution on your part. Paying for a service for a 4th of the expected result... #badform
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Jamie J
(@jjgirl76) reported
@CraveHelp Crave is not working on any of my mobile devices. It says I am not a subscriber. I have been for years and was watching just fine yesterday. Nothing wrong on Cogeco’s end