Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Peterborough, Mississauga, Toronto, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow, Windsor, St. Catharines, Napanee, Oakville and Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
||
| Mississauga |
Internet | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Uxbridge |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Cross 🇨🇦
(@alancross) reported
Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.
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Trevor Hammond
(@anothertrevor) reported
@cogecohelps - is Cogeco Cory anywhere to be found? I have called in half a dozen times four of those times it says the number is not connected and the other two I got hung up on. I was also disconnected from my “chat” with “customer service” online after waiting close to an hour
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Alan Cross 🇨🇦
(@alancross) reported
Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.
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Josh - MrExtremeRules
(@MrExtremeRules) reported
@cogeco @cogecohelps Amherstburg's On epico still down well 1 box is down one is working like that all day... hope its up for the lions game
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Alan Cross 🇨🇦
(@alancross) reported
All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.
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Josh - MrExtremeRules
(@MrExtremeRules) reported
@cogeco @cogecohelps Amherstburg's On epico still down well 1 box is down one is working like that all day... hope its up for the lions game
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Alan Cross 🇨🇦
(@alancross) reported
Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.
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Nilo
(@TheDanilo) reported
@cogeco @cogecohelps Completely unacceptable!! I can understand an hour or two but all day is unacceptable!! I have elderly parents who rely on television. Switched from Bell to this???? I understand technology fails but this is beyond fail. As of 6:33, no TV.
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rae ann asselin
(@ragell) reported
@MamaPeaB @cogeco In Niagara Falls and having the same issue
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San
(@sanida1988) reported
@cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.
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Alan Cross 🇨🇦
(@alancross) reported
Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.
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San
(@sanida1988) reported
@cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.
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John Bugailiskis
(@John_Bug) reported
@alancross @cogeco Looking forward to seeing what rebate Cogeco provides its customers for this long outage.
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BOSTON DAVE
(@caper_spor10606) reported
@cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?
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rae ann asselin
(@ragell) reported
@MamaPeaB @cogeco In Niagara Falls and having the same issue
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Alan Cross 🇨🇦
(@alancross) reported
All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.
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Coach D
(@CoachD071) reported
@cogeco so no service all day and now just when the last real Canadian @cfl #GreyCup to ever be played you have no service?? You suck Cogeco as much as Stewart Johnson
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BOSTON DAVE
(@caper_spor10606) reported
@cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?
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rae ann asselin
(@ragell) reported
@MamaPeaB @cogeco In Niagara Falls and having the same issue
-
San
(@sanida1988) reported
@cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.
-
John Bugailiskis
(@John_Bug) reported
@alancross @cogeco Looking forward to seeing what rebate Cogeco provides its customers for this long outage.
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San
(@sanida1988) reported
@cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.
-
rae ann asselin
(@ragell) reported
@MamaPeaB @cogeco In Niagara Falls and having the same issue
-
John Bugailiskis
(@John_Bug) reported
@alancross @cogeco Looking forward to seeing what rebate Cogeco provides its customers for this long outage.
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Only Gruel
(@OnlyGruel) reported
@karenmoncur @cogeco @cogecohelps So you have zero concerns about this data breach and all customer info leaked to the dark web as a result?
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John Bugailiskis
(@John_Bug) reported
@alancross @cogeco Looking forward to seeing what rebate Cogeco provides its customers for this long outage.
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Alan Cross 🇨🇦
(@alancross) reported
All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.
-
BOSTON DAVE
(@caper_spor10606) reported
@cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?
-
Alan Cross 🇨🇦
(@alancross) reported
All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.
-
BOSTON DAVE
(@caper_spor10606) reported
@cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?