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Cogeco service status: outage reports and connection issues

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 55% Internet (55%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Belleville, Windsor, Ajax, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, and Waterdown.

CityProblem TypeReport Time
Toronto Phone 2 days ago
Toronto Internet 2 days ago
Toronto Internet 2 days ago
Belleville TV 4 days ago
Toronto Internet 5 days ago
Belleville TV 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • _griff0n
    Griff0n (@_griff0n) reported

    I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

  • Melbell1013
    Mel 🇨🇦 (@Melbell1013) reported

    @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • IFcomic
    Iqbal Faizer (@IFcomic) reported

    @Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.

  • EMTsquared
    [EMT]² Emmett (@EMTsquared) reported

    Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

  • Bubba_76
    Jeremy- Now what? (@Bubba_76) reported

    @TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

  • IFcomic
    Iqbal Faizer (@IFcomic) reported

    @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.

  • Bubba_76
    Jeremy- Now what? (@Bubba_76) reported

    @rgfray1 I would have liked to have watched but because @cogeco **** the bed I missed it

  • gr8playz
    Terry (@gr8playz) reported

    @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

  • CogecoQC
    Cogeco (@CogecoQC) reported

    @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

  • oiler3535
    Kris (@oiler3535) reported

    @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

  • CanadianCurmudg
    Wayne Anderson (@CanadianCurmudg) reported

    @cogecohelps When will Cogeco resolve the email issue

  • mballack131313
    macker333 (@mballack131313) reported

    @NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future

  • nimahojjati
    nima hojjati (@nimahojjati) reported

    @cogeco don’t ever waste your money! They’re a fraud company. They won’t even let you cancel the service or answer the phone!! 💩

  • timlewisgeddes
    Tim-Wit (@timlewisgeddes) reported

    @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

  • lloyder1971
    Charles (@lloyder1971) reported

    @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • PattersonKatiee
    Katie Patterson (@PattersonKatiee) reported

    @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login

  • TravisTravis222
    TravisTravis222 #FREESCHLEP (@TravisTravis222) reported

    .@cogeco my internet was just down for 4 hours and didn't come back until now

  • ladybugxo09
    LadyBug (@ladybugxo09) reported

    So my actual Cogeco box doesn't work but I can sign into the Epico app on my TVs and phone. So what's the point of the damn box???

  • JazzinHockeyGrl
    Soulful (@JazzinHockeyGrl) reported

    @MadHatter1167 @TSN_Sports Cogeco is down

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx