Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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TV (23%)
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Wi-fi (5%)
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E-mail (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Pembroke, Hamilton, Brampton, Toronto, Oakville, Milton, Stittsville, Petawawa, Cornwall, Niagara Falls, North York, Bracebridge, Québec, Montréal and Dundas.
| City | Problem Type | Report Time |
|---|---|---|
 Pembroke |
TV | |
| Hamilton |
Internet | |
| Brampton |
Internet | |
| Toronto |
Wi-fi | |
| Oakville |
Internet | |
| Milton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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John Suk
(@DrJohnSuk) reported
@cogecohelps @Abray1978 @cogeco Bath Ontario out. Help!
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Ian Fringe Kilmister Jr.🇨🇦🇷🇸
(@CptnMauser) reported
@cogeco It’s been 12 hours since we lost internet connection. Very long time to replace one broken post in my humble opinion. Unless there is something else happening.
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yo
(@PakJuice) reported
@MerMamma @cogeco Its time to put the Ipad down.
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Earthmama
(@Earthma27960017) reported
@cogeco this is the second time is two days that our internet is down. It makes it impossible for classes online.
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KittyLuvsHorror🐱💀🌱RIP MOM💔
(@kittyLuvsHorror) reported
@cogecohelps why is cogeco down for 2nd time today. 15 Main Street Georgetown ont???
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Jonathan Ricci
(@Jon__Ricci) reported
@cogecohelps Hi, are we experiencing any issues with Cogeco tonight? TV phone lines etc etc?
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Michael Marchand
(@Mikemmarchand) reported
@cogeco why does cogeco have customer supporters that cannot speak intelligible english?
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NorthStrongAndFree
(@NorthStrong247) reported
@cogeco - Business internet is down - 50 mns and counting to speak to tech support. What’s going on?
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Drew
(@Drew15751525) reported
@cogeco Typical stupid code you go cookie cutter message they don't give a **** that doesn't affect them unless it affects them they don't give a **** about the customers I live in Welland and I deal with their bullshit all the time I personally hate coaching co and I hate bell
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Synthia T.
(@synthiat) reported
A car hit an electric pole this morning and my @startca internet outage has been down all day, along with a big part of my neighbourhood area (as it uses @cogeco's line). Good thing I have a lot of mobile data.
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Zach
(@ZakoLive) reported
Damn is Cogeco a fighting game player cause they're dropping packets like I drop combos
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LC
(@LC76823136) reported
@cogeco What is taking so long? This happened BEFORE 8AM and still having issues!!!
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PG
(@Oakville_HI) reported
@cogecohelps @Luv2golfalot Just restored here (Rivers Oaks). Cogeco...14.5 hours down is unacceptable. Fix your network so this never happens again.
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Okidoki
(@okidoki808) reported
@cogeco One broken pole and the entire area with no internet for 12+ hours is something I didn’t expect in 2022.
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Michael Marchand
(@Mikemmarchand) reported
my cogeco email is not functioning. are there issues with the email server?
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PG
(@Oakville_HI) reported
@y3vvv @cogecohelps @cogeco Not good enough Cogeco. You need to build resilience into your network. A single point of failure like this is unacceptable. Credits required for all affected customers.
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christina
(@LadySadistic) reported
@cogecohelps I m sorry. It was part of their april fools about hydro being down. Cogeco was the first name that came to mind. My cogeco is great. All april fools. I m sorry
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Jimmy Says
(@NevadaTestSite) reported
@cogecohelps I understand. I was curious if anyone on cogeco is having the same issue. #cogeco.
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Mike Lyons
(@MethlyNinja94) reported
@Sportsnet fix your the stream on cogeco please. The audio is annoyingly lagging.
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yo
(@PakJuice) reported
@cogeco 12 hours of down time is pretty ridiculous for a paid service.
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Jan Vialoux
(@Jiffy2Two) reported
@cogecohelps From 6.57 am till 9.30sh pm .. no phone service, no internet and no tv. Waiting & wondering when service would be restored. Luckily we had iPhone service with Rogers. It was working. We anticipate some sort of credit from Cogeco on our next billing.
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Ysav
(@y3vvv) reported
@cogeco Is there any updates ?!? It’s been like 12 hours ! Everytime I open the website the estimated time the wifi is gonna go up keeps getting delayed and delayed… how is this professional at all. Horrible services.
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Start.ca
(@startca) reported
@synthiat @cogeco I'm sorry to hear about that incident Synthia, I'm making some assumptions here based on your description, but I think the outage you're referring to is resolved now. That being said, if you're still offline, feel free to DM us and we can check out your address more specifically!
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Adam
(@Abray1978) reported
@cogeco Internet outage in Burlington? Reset modem and router 2x with no luck. On home for over 30mins waiting for Business Tech Support.
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Derik
(@dekoasp) reported
@cogeco No updates yet to this? In the website does not show the outage anymore
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RWS
(@RGBAtlantica) reported
@cogeco You are having issues with broadcasting @msnbc service is out, fix it!! Channel 133 is blacked out.
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rick cardamone
(@rcards88realtor) reported
@AdamReid_ @NHL I'm with Cogeco right now and my games are never blacked out. I have the French Centre Ice package. I used to have it with Bell also. $60 for the season. All Habs and Sens games, unless they're on CBC on Saturday night.
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Everything Matters
(@it_matters_2_me) reported
@cogeco Any new update on the internet and TV service resuming in Oakville?
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Jeff Robinson
(@jeffoakville) reported
@OverDrive1050 Thank you. My service provider (cogeco) must not have updated their program guide.
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Bluewater Power
(@BluewaterPower) reported
@bilalrazzak Something happened with Cogeco that is preventing access to our website. Our IT department is aware and working on a fix