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Cogeco

Cogeco service status: outage reports and connection issues

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 52% Internet (52%)
  • 23% TV (23%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Hamilton, St. Catharines, Burlington, Toronto, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, and Cambridge.

CityProblem TypeReport Time
Montréal Internet 6 minutes ago
Hamilton TV 1 day ago
St. Catharines TV 1 day ago
Burlington TV 1 day ago
Burlington TV 2 days ago
Toronto TV 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • GMan008EEN
    G (@GMan008EEN) reported

    @cogeco outage in Kingston

  • Friendshipgal
    Kathy (@Friendshipgal) reported

    @cogecohelps @Tim_Larry31 It's major, web site & cogeco phones are down. Any idea when it wil1 be back

  • jmatulic19
    Jason Matulic (@jmatulic19) reported

    @cogeco What is wrong with your internet service the last two days. This is pitiful.

  • Ciel2114
    Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported

    @cogecohelps Hi, Sandra! The other member is in east Hamilton and had no Cogeco service since yesterday around noon. There was an issue in finding restoration of service time or cause of disruption with your app. @JTkksmom

  • hawkpapersizors
    David Hawkins (@hawkpapersizors) reported

    I don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days

  • rocketjr12345
    t time (@rocketjr12345) reported

    Ontario wide cogeco outage #GetMeOutOfThisProvince

  • friskybusinesz
    Jay S🐬 (@friskybusinesz) reported

    @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

  • adrenalinehooks
    Sport Junkie (@adrenalinehooks) reported

    @cogeco let's get this issue with Sportsnet fixed!! I am paying for a service and not able to see the game this afternoon!!

  • wil56379
    justatroll (@wil56379) reported

    @cogeco is there an outage in Brights Grove Ontario N0N1C0

  • JeffLeBlanc777
    Jeff LeBlanc (@JeffLeBlanc777) reported

    Got my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?

  • dongiodoc
    Giodoc (@dongiodoc) reported

    The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

  • zubic_eth
    zubic (@zubic_eth) reported

    Hey @cogeco 🇨🇦 You are by far the worst internet provider out there. I’ve had no internet or cable for over 24 hours now, and your service has become completely unreliable time and time again. After this, I’ll be switching to @Starlink. Thanks for making the decision easy 👍

  • JimmyT2022
    💯JT.💯 (@JimmyT2022) reported

    @cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks

  • johnref59
    TheBigM (@johnref59) reported

    @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

  • Amanda90097805
    Amanda (@Amanda90097805) reported

    @cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems

  • adrenalinehooks
    Sport Junkie (@adrenalinehooks) reported

    @cogeco when are you going to have the issue with Sportsnet resolved!!?? It has been 24 hours now! This is ridiculous, I want the service I am paying for

  • DogLifeOntario
    Bob (@DogLifeOntario) reported

    .@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Cogeco get back to me please. Internet going down several times last couple of days! Not happy. @Cogecohelps

  • Fyble
    Fyble (@Fyble) reported

    @cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.

  • IronForgedFit
    Ashleigh Atkinson (@IronForgedFit) reported

    @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

  • ElizabethEh_YGK
    Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported

    @Tiger_JY @cogeco Massive province-wide outage

  • SharonDesRO
    Sharon Desr (@SharonDesRO) reported

    @MrStache9 All my kids had cells so I killed my landline 14 years ago. Cogeco pissed me off so bad I also killed my internet connection with them and went with some place local.

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

  • wokeupviolent
    Violence is a construct (@wokeupviolent) reported

    [DOW JONES NEWSWIRES] Cogeco Communication's Breezeline Write-Down Raises Odds of U.S. Exit — Market Talk

  • cochrane_evan
    Evan Cochrane (@cochrane_evan) reported

    @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

  • touchescodling
    The Son of God (@touchescodling) reported

    @natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems

  • charmedone11
    Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogeco outage in Renfrew

  • ItsNern
    Nern (@ItsNern) reported

    this restaurant has better Internet than my house **** you Cogeco you suck

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved

  • SportsDynamics9
    Connor✝️ (@SportsDynamics9) reported

    @cogeco wifi down in cornwall is this server wide?