Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (53%)
• TV (22%)
• Wi-fi (15%)
• Total Blackout (5%)
• E-mail (4%)
• Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Burlington, Toronto, Brampton, West Lincoln, St. Catharines, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, and Montréal.

City	Problem Type	Report Time
Burlington	TV	10 hours ago
Toronto	TV	17 hours ago
Toronto	Internet	1 day ago
Brampton	Wi-fi	3 days ago
West Lincoln	Wi-fi	5 days ago
Toronto	Internet	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikey (@MikeyBGolfs) reported 5 seconds ago

  @SarahTreadaway @cogecohelps Seems to be a wide outage. Cogeco pretty much never acknowledges them either, on X or their website. Down for many in Petawawa after asking a few people in town.

• 
  Emshay* (@DrHawken) reported 5 minutes ago

  Cogeco is down and Rogers seems ******, too

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 6 minutes ago

  @cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters

• 
  justatroll (@wil56379) reported 10 minutes ago

  @cogeco is there an outage in Brights Grove Ontario N0N1C0

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 11 minutes ago

  @JTkksmom @cogeco @cogecohelps Service disruption in #HamOnt-see above post

• 
  Big Ol Bear (@RSDCDN) reported 11 minutes ago

  @RetroLabs_com interesting. im getting 2gbit down now from @cogeco - but 140mbit up.... which is sad. I'd stay with them if the upload speed wasn't the same as I was getting in 2001....... I can't remote into my home pc or pull files from my own NAS because it's brutal slow and useless.

• 
  Richard P (@richardp) reported 13 minutes ago

  @candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.

• 
  Dianne Williams (@SDM_1900) reported 17 minutes ago

  @cogeco Still problems!! Phone goes dead.

• 
  Sckurt Cobain 🇨🇦 (@SckurtCobain) reported 18 minutes ago

  @MikeDoris @cogeco How does one line cause a province wide outage?

• 
  💯JT.💯 (@JimmyT2022) reported 22 minutes ago

  @MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available

• 
  Therese (@theresemacdona6) reported 22 minutes ago

  @Cogeco get back to me please. Internet going down several times last couple of days! Not happy. @Cogecohelps

• 
  81 Cup 🎖♠️🏁🚦 (@Pushandrun81) reported 25 minutes ago

  @cogeco Why is Channel 505 not working? Tried the Support help but no one seems available...🫤

• 
  Sir Michael the Dragon Knight (@Michael29872) reported 27 minutes ago

  @maxsdeffect Yeah, especially during **** weather lol though, before I was with Bell, I was with Cogeco

• 
  Maple Leaf Fan (@Maple_Leaf_Fan) reported 27 minutes ago

  @KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up

• 
  Clifford Mathew (@cliffmathew) reported 27 minutes ago

  @MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.

• 
  zubic (@zubic_eth) reported 31 minutes ago

  Hey @cogeco 🇨🇦 You are by far the worst internet provider out there. I’ve had no internet or cable for over 24 hours now, and your service has become completely unreliable time and time again. After this, I’ll be switching to @Starlink. Thanks for making the decision easy 👍

• 
  Jennifer (@JTkksmom) reported 31 minutes ago

  Come on @cogeco no service since 12:08 this afternoon and every time I check it’s later and later on the estimated time of restoration

• 
  Lexi (@Lexi58746074319) reported 31 minutes ago

  @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

• 
  Lesley (@Lesley_Bergen) reported 32 minutes ago

  I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

• 
  Tyler Sommerville (@keithurbfan) reported 35 minutes ago

  @kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash

• 
  Sharon (@RealSharonD) reported 36 minutes ago

  @cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday

• 
  Sharon Larose🇨🇦 (@blackies1) reported 37 minutes ago

  @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

• 
  Coming In Hot (@ComingInHotSens) reported 42 minutes ago

  @SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi

• 
  Amanda (@Amanda90097805) reported 43 minutes ago

  @cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems

• 
  RAJA’s Picks (@RajaPicks69) reported 51 minutes ago

  @cogeco Internet is down in Kingston area fix it ASAP you ******* morons

• 
  Norm (@quietlybless) reported 56 minutes ago

  @CogecoAide @CRTCeng .Had to call😥 due to outage. Me; @cogeco says no outage. Rep; There are outages! Me; How will I know when it's 'really' up?". Rep; modem 'might' come back on properly. If not, reboot it. Spend day rebooting due to inaccurate reports? Rebooted 2x in 4hrs=na

• 
  Zoobie Singh (@zoobiesingh) reported 57 minutes ago

  @cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco

• 
  Torontonian (@YYZ2YGK) reported 59 minutes ago

  @Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.

• 
  💯JT.💯 (@JimmyT2022) reported 60 minutes ago

  @RickL77253254 @cogeco Their service suuuuuucks

• 
  🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported 60 minutes ago

  @cogeco Is there an estimated time until we see service returned?