Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (22%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Hawkesbury, Ottawa, Markham, Toronto, Port Colborne, Calgary, North York, St. Catharines, Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hawkesbury |
Internet | |
| Ottawa |
Internet | |
| Markham |
Total Blackout | |
| Toronto |
Total Blackout | |
| Port Colborne |
Internet | |
| Calgary |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Eugenia Zuroski 祖思薪🔥🐍
(@zugenia) reported
Ummm is there another southern Ontario @cogeco outage? Because I’ve got 11 hours of #mla21 starting in 15 min... 😩
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J
(@j_tokee) reported
@71DavidJC @cogeco Same here. Do you have epico? Signed up in November and its been nothing but issues, besides the outage the other day. Internet cuts out, TV buffers.
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meredith brown
(@rivermeredith) reported
@cogeco The issue is back, was not resolved for us!
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Axel
(@surfax1) reported
@cogeco is there an outage in Halton Hills?
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Steve D
(@DovaleStevo) reported
@cogeco anyone else’s internet down in Peterborough?
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Chime
(@RlChime) reported
Hey, @cogecohelps. I'm receiving lag whilst playing video games. This started around a week ago. I restarted my router several times and it still hasn't solved my issue. My internet speeds are fine. Is this an issue on my internet or cogeco's? I'm in Oakville Ontario.
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Aaron White
(@Radarer) reported
@cogeco what's the appropriate amount of times my wifi should fail in a day? If it's less than 8, we need to talk. I'll have you on speed dial tomorrow.
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Judith Schoen
(@CradithJudith) reported
@cogeco is internet down in Niagara Falls
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inklets
(@inkletsdotca) reported
Is #Cogeco down across the province again? Is this going to be a daily weekday thing? Can we get a discount for the lost hours? Is there a solution?
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Gericco
(@gericco) reported
@cogecohelps @cogeco internet is down again here in Milton
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ethan
(@StarrySmacks) reported
I would like to say a **** you to cogeco and partially Xbox
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TFC Gooner
(@DaRealOben) reported
@cogecohelps Can we have one day where the wifi works properly this week???? It's been intermittent all day and is now completely shut down. Unbelievable. #cogeco
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itsunderthesky
(@rubiconwisdom) reported
@cogecohelps The same goes for you, Cogeco, and any ISP who has any area of their network serviced by only severely outdated connections like ADSL.
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S Pugsley
(@spug92) reported
@cogeco @cogecohelps Down in Waterdown AGAIN
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Ashley Mcclaskin
(@McclaskinAshley) reported
@cogeco What up with today? My internet just went out, y is there so many issues like this? Three times this week it went out for hours before coming back on. All I have is internet high speed for 80$ a month and I dont get 100% service.
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GongshowCastonguay
(@71DavidJC) reported
@j_tokee @cogeco Not sure what epico is but we pay for the fastest internet package and never get anywhere near the speeds we should. My wife is currently working from home and requires the internet for her job and meetings. Its an important tool and we expect it to work given what we pay for it
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HatefulBait
(@BaitHateful) reported
@cogeco You service is out again! This is ridiculous!
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mike
(@Furry_Blue_Fox) reported
@cogecohelps @cogeco I know you identified the cause and fixed it that’s why I currently have service what I asked is to know what the cause was That caused the loss of service
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InterestedObserver
(@InterestedObs13) reported
@krcraft Since I’m seeing the toe fungus and Cogeco drinking and driving ads I don’t think I can help lol.
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Paz Fuen
(@GuerraYPazy) reported
@cogeco internet down again! When will you fix your issues. This is ridiculous.
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Pat Sullivan
(@sullypat4) reported
@cogeco internet down again??
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Mike Cope
(@copetoons) reported
@cogecohelps hello! our at-home remote learners are having @cogeco Internet issues again here in #HamOnt #Ancaster ... can you please confirm if service outage? Looks like others in Ontario are experiencing the same based on quick Twitter search.
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Joe Jraige
(@JraigeJoe) reported
@cogeco are we all down again? #cogecooutage
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Christine van Egmond
(@ChristinevanEgm) reported
@outagedetect Anybody else having problems with cogeco this morning!
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Matea Kokorovic
(@MateaKokorovic) reported
@cogecohelps is the internet down in Burlington again? #Cogeco
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GongshowCastonguay
(@71DavidJC) reported
@cogeco no internet again for the second time in 3 days. I literally just signed up with cogeco not 3 months ago and uts been nothing but constant outages. Believe me when I tell you we will not be renewing our service with you.
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gratia ip
(@gratia78) reported
@cogecohelps I have been kicked out of the queue for online support 4x to get help for our 5g (super weak) and our 2.4g isn't working at all. As such, none of our security cameras or devices are connecting. #Cogeco
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Notorious EIC💀
(@bfrye26) reported
@journeydan Cogeco and 1GBPS (although realistically never see above 700MBPS)
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Ian Angus / Climate & Capitalism
(@ecosocialism1) reported
@cogeco down in Kemptville. Looks like the same issue as 3 days ago -/ DNS server is unstable or crashed
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kai
(@pidgeki) reported
@cogecohelps @cogeco wifi is down yet again here in burlington and i cannot access my schoolwork lmfaooo