Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, Waterdown, Peterborough, Ottawa and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Montréal |
TV | |
| Niagara Falls |
Internet | |
| Scarborough |
Internet | |
| Kingston |
Internet | |
| Calgary |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Smith
(@80noodle80) reported
Hard to watch the @BlueJays when my crap @cogeco @cogecohelps EPICO box keeps dying! All I want for Christmas is my TiVo back!!! 😩
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Live4Today
(@Living4_Today) reported
@BondPPK1 @cogeco Same issue here on most channels. This service is a joke!
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Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Fort Erie, Ontario
.@cogeco and #EPICO absolutely shitting the bed during the @BlueJays game is so on par for this awful TV service.
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amanda 🧋
(@scottiesbarnes) reported
cogeco is down for me wtfff
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Sean Sloan
(@VeganSeanSloan) reported
Is everyone’s broadcast if he #bluejays game a mess right now? Or is it just a @cogeco issue?
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Francine Long 🇨🇦/🇺🇲
(@FrancineLong53) reported
from
Kirkland Lake, Ontario
@ClausiPeter @cogeco Thats awful about service, 3Seattle-0, 2nd inning, Jay's coming back strong.
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LSkelts
(@lskelton19) reported
@cogeco your service is garbage. Huge day for Toronto and you’re completely failing your customers. Get your act together - no more glitches.
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Luigi Infanti
(@Linfanti1) reported
@cogeco why is Sportsnet not working????
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Mark H
(@Knee_cheese) reported
@NikkiC1245 @cogeco Still happening. When I DM they said it was a Sportsnet feed issue out of their control. When I sent multiple other channels they said not to send so many pics. Not once have they taken responsibility. Time to leave Cogeco for good
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Anthony Van Bommel
(@TVB14) reported
@cogeco is having problems delivering the @Jays game to customers. Is that not what regular cable is for? Big fail.
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Mark H
(@Knee_cheese) reported
@NikkiC1245 @cogeco Same. I really regret switching to Cogeco. It's been nothing but problems
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RonNasty64
(@RonNasty64) reported
@BlueJays @Sportsnet Not from my TV. @cogeco not working.
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Sean Sloan
(@VeganSeanSloan) reported
@cogeco can you attempt to fix this #bluejays broadcast????
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NikkiC1245
(@NikkiC1245) reported
Yep it's official @cogeco sucks. Lost feed for a game I have waited 6 years to watch.
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DeePee
(@DeePeeTeeHee) reported
@VeganSeanSloan @cogeco Just a cogeco issue. Super annoying
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Bill
(@Bill59403860) reported
@cogeco you're killing me here! Trying to watch the @BlueJays and your service keeps freezing. Do better.
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Live4Today
(@Living4_Today) reported
@NikkiC1245 Same here. @cogeco epico service has been an utter disaster. I will be changing service providers. Can’t take this crap any more.
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ab
(@abtml67) reported
@BlueJays @Sportsnet I'd like to be watching from my Family Room but EFFIN COGECO has a EFFIN technical issue. 🤬🤬🤬🤬
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Dylan
(@OTWDylan) reported
@ehSAUCE @cogeco oh ya also, when u call for customer service, it's their Windsor call center. One time we had our fiber line go around 5pm and they still came out to fix it that night.
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lucas
(@lucs100d) reported
@cogeco can't believe you charge MORE for an internet tv service that's far less consistent than cable AND more restrictive. ******* brutal when the entire province is watching this
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Cme Onhere
(@OnhereCme) reported
@CityWindsorON where can I view the mayoral debate I don't have Cogeco. Help please thank in advance.
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NikkiC1245
(@NikkiC1245) reported
@jm_731 @cogeco Yet they charge us an arm and leg and can't deliver decent service
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Terry Little
(@TerryLi57909147) reported
@cogeco please cancel Terry L.
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c_kenn Music
(@music_kenn) reported
@cogeco #BlueJays game pretty much impossible to watch on #Cogeco. Freezing constantly. Not good. Is there a solution coming?? @Sportsnet
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Mark Knowles
(@TicatOilGuy) reported
@cogecohelps for god sakes?? i am trying to watch the baseball game and once again my cogeco epico is not working!!!!!! what am i paying for ????????!
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Bruce Wilson
(@glasswheelhouse) reported
@primus4home still no service on my M-i-laws phone. You've been paid...now reciprocate. BTW, @cogeco can offer us the same service for $40/mo less.
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JLeggett
(@misterleggett) reported
@cogeco #epicosucks there has been nothing but problems since using this horrible service. Don’t use #cogeco be warned epico always freezes and they recently increased there prices. Literally use any other service this is garbage.
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Peter Clausi
(@ClausiPeter) reported
Hey @cogeco. Game 1 of the playoffs, and your service craps out? Unacceptable
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jona
(@johnny_a_says) reported
Jesus **** @cogeco I’m trying to watch the jays game. I don’t need your ******* service to pause every five mins.
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Tanya T Ⓥ
(@OG_tanyatee) reported
@cogecohelps @MacorettaJohn @cogeco We wait 6 years for the Jays to get to the post season and the cable is glitchy AF. Not impressed. Investigate and fix faster.