Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (52%)
• TV (23%)
• Wi-fi (14%)
• Total Blackout (5%)
• E-mail (4%)
• Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Montréal, Hamilton, St. Catharines, Burlington, Toronto, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, and Kingston.

City	Problem Type	Report Time
Montréal	Internet	14 hours ago
Hamilton	TV	2 days ago
St. Catharines	TV	2 days ago
Burlington	TV	2 days ago
Burlington	TV	2 days ago
Toronto	TV	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  katie MINISH CAP ENJOYER (@yanitaoo) reported 5 minutes ago

  @cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 6 minutes ago

  Looks like @Cogeco has a major outage in Trenton and maybe even wider.

• 
  end-of-suburbia Silverthorn (@endofsuburbia) reported 18 minutes ago

  @itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.

• 
  David Hawkins (@hawkpapersizors) reported 18 minutes ago

  I don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days

• 
  Giodoc (@dongiodoc) reported 18 minutes ago

  The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

• 
  Patricia (@CanuckFootball) reported 18 minutes ago

  @cogecohelps I can't access my cable or my internet - can't even access the Cogeco site itself right now to check for outages. (Postal code is P1B 9L6) Can you help?

• 
  卄卂丂卄丨尺卂 (@Crypto_Hashira1) reported 19 minutes ago

  @zubic_eth @cogeco @Starlink Sorry about your experience, hope they fix it up

• 
  Soki Lawson (@sokilawson) reported 23 minutes ago

  @cogeco Just got off the chat with one of your very unhelpful support staff. I truly wonder you’d need me to type out every single information on my profile when you can send me a security code for my confirmation using my name and ac number ive given. I may have to jump ship

• 
  Nern (@ItsNern) reported 23 minutes ago

  this restaurant has better Internet than my house **** you Cogeco you suck

• 
  Violence is a construct (@wokeupviolent) reported 29 minutes ago

  [DOW JONES NEWSWIRES] Cogeco Communication's Breezeline Write-Down Raises Odds of U.S. Exit — Market Talk

• 
  JMFH (@HeideckerJoel) reported 33 minutes ago

  Hey @cogeco you are down across the province. How about an update

• 
  Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reported 33 minutes ago

  Cogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?

• 
  Bob (@DogLifeOntario) reported 36 minutes ago

  .@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 39 minutes ago

  @cogeco outage in Renfrew

• 
  Dianne Williams (@SDM_1900) reported 41 minutes ago

  @cogeco Still problems!! Phone goes dead.

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 41 minutes ago

  @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 41 minutes ago

  @cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved

• 
  kait (@kitty_kattkait) reported 44 minutes ago

  @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

• 
  Mr. Montgomery (@MrBMontgomery16) reported 46 minutes ago

  @cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!

• 
  Connor✝️ (@SportsDynamics9) reported 48 minutes ago

  @cogeco wifi down in cornwall is this server wide?

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 48 minutes ago

  @cogecohelps Hi, Sandra! The other member is in east Hamilton and had no Cogeco service since yesterday around noon. There was an issue in finding restoration of service time or cause of disruption with your app. @JTkksmom

• 
  💀extremeXmetal💀 (@extremeXmetal) reported 49 minutes ago

  @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

• 
  Richard P (@richardp) reported 49 minutes ago

  @candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.

• 
  Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported 50 minutes ago

  @Tiger_JY @cogeco Massive province-wide outage

• 
  Sckurt Cobain 🇨🇦 (@SckurtCobain) reported 50 minutes ago

  @MikeDoris @cogeco How does one line cause a province wide outage?

• 
  JerryP (@yarop) reported 53 minutes ago

  @peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.

• 
  The Wise Elephant (@TheElephante) reported 53 minutes ago

  Cogeco out again. Seriously **** this stupid company.

• 
  José Salazar (@jasalazar01) reported 54 minutes ago

  Hi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.

• 
  Ty (@trashboglin) reported 56 minutes ago

  @zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down

• 
  Smurfetteqt (@smurfetteqt) reported 1 hour ago

  Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps