Cogeco Outage Report
Why is my Cogeco service not working?
Some problems detected
Users are reporting problems related to: tv, internet and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 04: Problems at Cogeco
Cogeco is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (48%)
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Internet (31%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Stoney Creek, Watford, Montréal, Brampton, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia, Brockville and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Stoney Creek |
TV | |
| Toronto |
Internet | |
| Watford |
Total Blackout | |
| Toronto |
TV | |
| Montréal |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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JK
(@jak8049) reported
@cogecohelps Would be appreciated if Cogeco communicated the outage in Milton…🤔Can’t seem to find any confirmation online.
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🍩
(@ruthryderr) reported
so done with cogeco nothing but issues
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Ryan
(@LDHRYAN) reported
@cogecohelps @cogeco On the phone now again. It’s okay, customers are disposable to you. Current conversation on phone: ME: “I’m not paying for a service I can’t use, asking me to pay this is insane” YOUR REPRESENTATIVE: “Yes it is, that doesn’t seem to make sense” ??????????????
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IDGAF war veteran 🫡
(@SockBurner21) reported
******* dogshit internet @cogeco @cogecohelps **** you im going back to my old provider
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ariestwitts
(@Ariestwitts) reported
@lartist @cogeco @cogecohelps These are really some wicked people. So poor infrastructure but so much money.
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Ryan
(@LDHRYAN) reported
Hey @bell let’s talk about how terrible @cogeco is
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RJW
(@rjwoon12) reported
@cogeco services are down in Milton
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Daniel Gallagher
(@dgallagher66) reported
@cogeco all yiur services r down in Milton - internet, cable, phone.
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robwbu
(@rcp982) reported
@cogecohelps Welp! Cogeco Helps was unable to get me tracking information that a modem has been sent, my internet contract starts tomorrow. If I don't receive one by then I will cancel the agreement under the 14 day satisfaction clause and seek service elsewhere. Will update thread tomorrow.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..
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🍿𝒱𝒾𝓃𝓃𝓎🍿® ™️
(@VinLeafs) reported
@cogeco is there an internet outage in Halton region?
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****
(@nutmeggsz) reported
@cogeco internet down in milton
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Brian
(@impreza32) reported
@cogecohelps @dwyer93 @cogeco Outage in Milton?
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grats
(@gratsx2) reported
@cogecohelps It cogeco down in halton hills
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Dougie
(@dwyer93) reported
from
Windsor, Ontario
@cogeco is EPICO down again or do your services just suck?
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Ryan
(@LDHRYAN) reported
@cogeco has proven time and time again how insanely pathetic their support, service and customer service is. I am being billed a full billing cycle, and haven’t received my modem yet. (It’s 5 days late so far.) Do yourself a favour, pick literally any other ISP.
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Jon
(@Jonsnow2929) reported
@cogecohelps This is the problem right here. If the cogeco website saying no outages detected in my area, then that means they have no reason to investigate and solve the very real outage we are experiencing. Its beyond frustrating that absolutely nothing is being done to fix this.
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Jon
(@Jonsnow2929) reported
@cogecohelps And the cogeco website still says there's no reported outages. This is the problem with Canada's telecom oligopoly. You have no reason to improve things because there's 0 competition. The customer gets terrible overpriced service, while rogers, cogeco, bell get more money.
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ariestwitts
(@Ariestwitts) reported
@cogecohelps cogeco down down down ! Someone please help ! Help.
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Lar
(@lartist) reported
Internet is down. Was hoping the storm wouldn’t **** us up but alas. Thinking warm thoughts at repair crews! @Cogeco @cogecohelps
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Ryan
(@LDHRYAN) reported
Been signed up with cogeco for 2.5 weeks, and in 2 weeks I will be moving on from them. @cogeco I truly wish the worst for this poverty company. Good luck.
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KF
(@FAROOQKA) reported
@cogecohelps Cogeco not working in Milton
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AHangryBeaver🇨🇦
(@AHangryBeaver) reported
@NatarshaAU @Class I'm about 2.5 Hours east of you (So similar pricing) if you're will Bell or Cogeco. I have 500 up/down and it's more than good enough for a 6k bit rate with multiple people using internet. 1K would be more than enough and that should run you ~ $120 ish a month?
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Stevo
(@puulima) reported
@elkenergyinc They talked with the Cogeco guy. I headed down to catch them and they left. Calling in yet again to determine if it safe to re-energize my panel. NOT ONE PERSON KNOWS ANYTHING. “We’ll pass a message along and somebody will call you”. Couldn’t finish the call, my phone died.
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Adam
(@mussels64) reported
@cogeco it seems we are experiencing an internet outage in Milton.
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Gord
(@Gblackie11) reported
@cogeco @cogecohelps Any reports of Internet outages in the Milton area ?? My WiFi has been down for half an Hour ?? Updates would be appreciated
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MacS
(@Claddagh_09) reported
@cogecohelps Is there a cogeco outage in Halton hills? Cable out since around 6pm
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Ryan
(@LDHRYAN) reported
@cogecohelps @cogeco Your customer service supervisors already told me nothing can be done and told me to go ahead and cancel if that’s what I want. I’m not paying 69.99$ for a service I haven’t used/ can’t use
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kathleen
(@khooeyonu) reported
@cogecohelps That's ok. I changed to MNSI! There was posts in the Windsor of Cogeco being down.
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Yamanaka2004
(@Yamanaka20041) reported
@sheggy741 @cogecohelps Same here, we use CarryTel, but with the Cogeco infrastructure. Internet went down around 6:25pm