Cogeco Outage Report
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Calgary, Toronto, Mississauga, Unionville, Ottawa, Verona, Port Lambton, Kitchener, Chatham, Milton, Niagara-on-the-Lake, Montréal, Markham, Perth and New Prussia.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Internet | |
| Unionville |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Joey McNeil
(@JoeyMac71) reported
@cogeco so we are down again what’s happening wife working from home and 2 students come on
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Maria
(@Maria48937919) reported
@nicforget @cogeco Yes!!! They have another outage and they are not even reporting it... @cogeco sucks!!!
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Himavarsha Reddy
(@HimavarshaJ) reported
@cogeco Can you atleast acknowledge internet problem today in windsor and other areas in Ontario. Internet is completely down and it happened twice this week .
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Nick Colosimo
(@nickcolosimo) reported
And for the second time this week, @cogeco customers in #Niagara and across Ontario have had their zoom meetings, and e-learning interrupted by a large-scale internet outage.
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essnzed
(@zedsand) reported
@cogecohelps @sapphire9692 @cogeco Twice in a week now? You do realize we’re all stuck at home and we need this to work and learn? I think you need to issue a blanket refund to your customers for both outages instead of making us all phone in for it. You’re making money hand over fist during a pandemic. Do it!
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Nesh Laurencic
(@nlaurencic) reported
@HaltonDSB It looks like there is an issue with Cogeco internet again in Oakville.
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louie
(@louie58686888) reported
Really Cogeco, twice in one week! The amount you charge for high speed internet & you cannot even answer the phone or post on your website there is no service.
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Bella Bladi
(@BellaBladi) reported
@cogeco you guys have to get your stuff straight , second time this week and internet is acting up, how are kids supposed to get their online schooling done? @Bell is not having these issues
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addy 🍁
(@adnansmajlovic) reported
@cogeco And we're down again...
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Andrea Heward
(@andreaheward) reported
@cogeco awesome internet is down AGAIN in North Bay, is someone going to reimburse me for the amount of data I have had to use on my cell phone
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Janet Lebeau 🇨🇦
(@JanetLebeau) reported
@cogeco I’m having internet issues. I’m in central Hamilton. Is this happening AGAIN??
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Sumit Thapar
(@SumitThapar10) reported
@cogeco we having issues again.
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Jill Cleaver
(@Jilly1218) reported
@cogeco am currently experiencing an outage in upper Stoney creek can you please provide me with an update
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Gary Evans
(@kfr89c319) reported
@cogeco Any problems today reported ours is acting up again
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Ahmed
(@AhmedCanAm) reported
Any users of #starlink with reviews so far? Ready to switchover. So sick of current ISPs not investing in their infrastructure & fixing actual internet problems. Their only product/solution right now is “call customer service, get a credit” @CoxComm @cogeco #Phoenix #Toronto
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Meredith
(@Auntiemer71) reported
@cogeco are you going to refund us this month for your internet issues. What is the problem? Should I be looking to switch to a more reliable service? 2 days in one week is not ok.
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D Kerr
(@DDK13) reported
@cogeco internet down again?? How about a notification and update please.
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Barry Alexander
(@WhatBarrySaid) reported
@cogeco Service is out AGAIN. And then you disconnect your phone line while not putting out an official update on this feed. This is the single worker displace of customer service I’ve ever seen. Get your act together. Cc @cogecohelps
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m.f
(@tvjunkkie) reported
@cogeco this again fix your problems
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Justin Carriere
(@Uncle_Freshton) reported
@cogeco province wide outage again?
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Jerry DeQuetteville
(@jdeq) reported
from
Burlington, Ontario
. . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.
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Christopher Lazarz
(@cdnlazer) reported
@610CKTB They have confirmed via responses to people's tweets. Widespread Cogeco issues across Ontario again. No ETA.
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JackLumber
(@CptJackLumber) reported
@cogeco is there a problem in the halton area? My internet has been down for 30min
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Melissa Coghlan
(@scruffswife) reported
Anyone know if there is another @cogeco outage in the Peterborough area? We are down again.
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Hisham Khan
(@HishamHKhan) reported
@cogeco Oakville. Net down. Kids can't login for classes.
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eesa rahim
(@eesa_rahim) reported
@TITAN_TradingCA @McclaskinAshley @cogeco No matter how bad bell is, they're not as bad as these losers at cogeco. Rodgers provides the best internet. Go with them or bell. Cogeco will only make you stressed
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Joe Graham
(@JoeGraham007) reported
@cogeco I am a teacher and unable to get online or reach cogeco support for assistance. I am using data to teach, and while I understand the stress on the system, I would appreciate some support in helping to rectify this issue immediately. Thank you!
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BraveHeart
(@nishant3112) reported
@cogeco is the internet down?
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Melissa Smith
(@Love18Smith) reported
@cogeco Come on! Here we go again...how can we participate in remote learning or work from home with such unreliable service?!
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Davo “Spider-Man” Phillips
(@2kPhillips) reported
@cogeco wtf man second time this week my wifi has went out while I’m in class. you guys are the most unreliable network suppliers in the world. so disappointed with my experience with your company.