Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (63%)
-
TV (19%)
-
Wi-fi (7%)
-
E-mail (5%)
-
Total Blackout (4%)
-
Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Kitchener, Baden, Belleville, Toronto, Kemptville, Burlington, Trois-Rivières, Brampton, Mississauga, North York, Montréal, Bracebridge, Maple and Brantford.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| Kitchener |
Wi-fi | |
| Baden |
TV | |
| Belleville |
TV | |
| Toronto |
Internet | |
| Kemptville |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
pablo
(@pablo_I_am) reported
@cogeco How awful. Thank you for the update.
-
Keegan B.
(@KeeganB63977789) reported
@Krucifix_ @cogeco Did you report the open box to cogeco at any time in the last month? If no one tells them there's a problem they won't know to fix it.
-
Adrien Carlyle
(@bruor) reported
@cogeco why no mention of issues in Niagara today, or their cause, I take back my pervious praise for being transparent... :(
-
sB ClubstaR
(@ClubstxR) reported
@PunkChildP @cogecohelps @cogeco If I could have my own wifi. We wouldn’t have this issue
-
Robert
(@BToddlerTV) reported
@cogeco is still awful.
-
Terri Fotheringham
(@TerriFoth) reported
@cogeco super disappointed in service today. On hold for 30 minutes to have CSR disconnect us.
-
Josh Weston
(@St0rm0fSw0rdS) reported
@Krucifix_ @cogeco Preach sister! They’re so dumb. I’ve literally called in this box. They don’t give a ****.
-
Jeff Jackson
(@ChiefPoklotaBum) reported
@cogeco I'll be that guy @cogeco, can someone say redundant solution required if access to core infra is as easy as a sh1t kicking a publicly accessible enclosure?
-
Dereck, The Mighty
(@Gingercles) reported
@cogeco This is heartbreaking. I wish I still lived in Windsor so I could drop some coffee/hot chocolate off for the techs that have to fix this. Patching fiber is *NOT* fun, especially in the cold.
-
boyurks.
(@DixonMadeUrkel) reported
@cogecohelps @cogeco y’all should pay data overage on my phone for this outage rn...how long is this gonna take?
-
KrisB🇨🇦Canadian🇨🇦
(@KrisBCanadian) reported
@cogeco @cogecohelps I'm sorry this happened. I hope the vandal is caught. I have connection but it seems to go out intermittently here in South Windsor, Grand Marais and Rockwell area. You didn't say what area of the city this is affecting, is this the issue in my area?
-
REM Interactive
(@ruth_moore) reported
@cogeco I have been experiencing very unstable internet all afternoon in #Waterdown (Hamilton). Had to revert to using my Rogers Rocket hub (data) after my connection dropping several times during meeting today. #whatsgoingon
-
ComputerWhiz 🇨🇦
(@ComputerWhiz_) reported
@NickRunyeard @cogeco In a perfect world, yes it should work like this. But that kind of redundancy is supposed to handle regular outages, but I'm not sure how well it's supposed to handle this type of outage.
-
Jillbo of the Shire
(@skrilliens) reported
Luckily a lot of my classmates can’t go because of the cogeco outage
-
St. Mary French Immersion School
(@stmarywecdsb) reported
Our phone lines are currently down. Both incoming and outgoing phone calls are affected as a result of issues with Cogeco.
-
🥌 Big Poppa Wes 🥌
(@bush_pussy) reported
@cogeco @smiddog25 fix it
-
Sean Previl
(@SeanPrevil) reported
@cogeco @cogecohelps Any word if this might be fixed before 3pm? Obviously people are working now but just curious, I know no eta but just curious as outage map says 11am but got a text saying you’d let people know if resolved before 9 :S kind of mixed msging
-
C.L.Sylvestre
(@CLSylvestre1) reported
@cogeco What about Tecumseh issues?
-
songlinesradio
(@SonglinesRadio) reported
from
Windsor, Ontario
@cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...
-
Black Kids In Action Performing Art Group🇨🇦
(@bkiayouths2019) reported
@CBCWindsor This the 3rd time in 2021. People are moving on to other service providers. The kids are in school, we are working from home. The internet should be a priority not a luxury. Get your stuffs together cogeco.
-
Jonathan P
(@p_jonathan) reported
@cogeco @cogecohelps Awful
-
RenfrewCountyScanner
(@RenfrewCntyScan) reported
Trying to make changes to the servers so if I disconnect it won't boot people it will just keep going when I reconnect. cogeco has some major problems.
-
Kim W-A
(@MerMamma) reported
@Mikemmarchand @cogeco Because there’s probably a clause in the terms and conditions that you agreed to when you became their customer. **** happens. Deal with it.
-
Bret Bale
(@bretzky992) reported
@cogeco 3rd extended outage of 2021. You're running out of excuses.
-
Willard Whyte
(@WillardWWhyte) reported
@cogeco Was there an outage?
-
Kevin Brown
(@kbrown_scout) reported
@cogeco internet appears to be down in Ancaster. Any issues going on that you know of?
-
Berenica
(@justbvee) reported
Cogeco ISP outage means my social media adverts are from the competition. Bell: not going to work.
-
sB ClubstaR
(@ClubstxR) reported
@cogecohelps @PunkChildP @cogeco Ya. U simply not knowing when services will be back online is kinda ruining everything for me over here. I have no information on when I’m expect to be back at work. Cuz u can’t provide any info. Make some calls, find out how far along technicians are with this problem. Plz
-
Ray Akey Photography
(@rayakey) reported
@cogeco I wondered why I had no internet. I’ll remember to check here first next time. Off to do some photo editing while I wait for the service to be restored. 👍🏻
-
funko pop collector champ and contest winner
(@kurtwinkler9898) reported
@cogeco Look at all these whiners, my god it was caused by vandalism and all you all care about is time ⌚ time. When its fixed its fixed relax, have a glass of wine, amd **** up.