Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (39%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Mississauga, Burlington, Toronto, Brampton, Sainte-Adèle, Montréal, Calgary, Dundas, Edmonton, Fairmount, Amherstburg, Ottawa, Hamilton, Sainte-Agathe and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Burlington |
Wi-fi | |
| Toronto |
Internet | |
| Brampton |
Wi-fi | |
| Toronto |
Internet | |
| Sainte-Adèle |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@tiltedtowr) reported
@cogeco fix my ******* internet bro
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OnTropolis
(@reneenetrop) reported
@CaitCait808 @cogeco There's definitely an outage. We won't likely get any info until after 9am tho
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🔲Q-Cap🔲
(@qcapital2020) reported
@rosemontseneca Good thing they never bought Cogeco
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TekSavvy Assistance
(@TekSavvyCSR) reported
@KaleyS23 @cogeco Hello Kaley, Sorry to hear of this issue. Please dm us with your account information and I'd like to help you resolve any modem issue you might have. We certainly don't want you to purchase a modem for this issue. Thank you, TSI-LM
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jesus_sold_weed
(@jesus_sold_weed) reported
@cogeco it’s been 3 months… takes 25 minutes to download a tv on the app at lowest resolution… where is the update???????
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-Hammertime🔨🕯
(@inthehammer1) reported
Well canceled my sportsnet west and Pacific. All good ordered it last year. Never got to see one game from out west.. well Canadian teams any way. GARY BETTMAN HAD THEM BLACKED OUT IN CANADA 😡🖕I SHOULD GET A REFUND FFS🤔👍😎 @Cogeco @nhl Nice to watch some hockey though🇨🇦🔨
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RebeccaShanks
(@RebeccaShanks5) reported
from
Oakville, Ontario
@cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??
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OnTropolis
(@reneenetrop) reported
Cogeco Peterborough is down. Stop rebooting your device. ;)
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George Radov
(@GeorgeRadov) reported
Anyone having issues with cogeco internet today? This has been happening a lot lately.... #cogeco
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Dean Hewer
(@DeanHewer) reported
@cogecohelps Good Morning Cogeco. We are a customer and I have a concern. Our Router logs are showing a lot of DoS Attack: Syn scan…who do I report it to? Thanks.
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BreeZy
(@ZEBreeZy) reported
@cogeco fix your dog **** internet
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Start.ca
(@startca) reported
@thientrang49 Hi, Yes Cogeco has reported an outage in your area. They have technicians working to resolve and estimated time for repair is 10:48 am.
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Suneel Upadhye
(@SuneelUpadhye) reported
@m_hewitt18 Same thing happened minutes prior to doing an international conference abstract presentation (Cogeco fail!!)…had to hot spot phone asap!!
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Jeff Greenwell
(@LastAngryFan) reported
@cogecohelps curious how a friend of mine got a free upgrade to 1Gig unlimited internet at no additional charge (lifetime price as well) and in all the years as a cogeco customer I’ve never been offered anything
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David McDonnell-Lye
(@davidxxx69) reported
Oh look at that. Yet again my wifi goes out. Yet any time I called and speak to anyone at @cogeco they tell me I need to reset the box. Your modem is a piece of garbage and should send someone to look at what the problem is instead of giving me back all the time @cogecohelps
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Caitlin Smith
(@CaitCait808) reported
@cogeco is there a service outage in Peterborough right now? If so when can it be expected that it will be fixed?
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Niteshade
(@NiteshadeSC2) reported
@cogecohelps @cogeco It is exceedingly slow (as shown in my pics). Downloads are great, but cannot use mic or video for online meetings n such - which is very very annoying.
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
Once again my @cogeco internet is down in Trenton. Was working and then went offline just before 4am. I can’t turn off my smart lights or set the alarm on my smart clock. Can’t wait for @bell to finally bring their high speed internet into our area to give us an alternative.
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Heather Scott
(@heat_cf) reported
@KaleyS23 @cogeco @TekSavvyCSR Well isn't that just stupid!!! Good thing it's fixed :)
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Canadian Ms Wonderful l 🇨🇦 🙏
(@DSengineer2019) reported
@cogeco I am a senior recovering from stem cell transplant. Since May my neighbour has been calling to remove wire from my trees as the tree is a safety issue. It is now almost October. When will the wires be removed so that I can remove the tree a safety issue .
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Start.ca
(@startca) reported
@Belstone123 Hi Barbara, Cogeco has reported an outage in your area which is affecting your connection as we use their lines. The estimated time of repair is 10:48 am.
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Louise
(@louisembruneau) reported
@cogecohelps cogeco down since 4:30 Beaver street. What happened
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Canadian Ms Wonderful l 🇨🇦 🙏
(@DSengineer2019) reported
@cogeco I would like cogeco to fix the wiring that they have done to give connection to my neighbor. It has been there since May and he's been calling to fix the connection. I have to remove the tree that the wire is entwined with please take care of it cogeco .it is Sept now
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Stacie Vaughan
(@simplystacienet) reported
@cogeco are you having any issues today in Pembroke? Our Internet has gone down twice in the past 30 minutes
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Allen Devoe
(@Hairy_Nadesack) reported
@Methodz @Bell Bell internet is actual dog ****. @cogeco is way better.
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JCubelic
(@CroCubo) reported
@cogecohelps Cogeco internet down
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jose c tyndall
(@JtyndallC) reported
@cogecohelps is cogeco down
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thurnvondurn
(@tbodbtvd) reported
I never knew prehistoric internet still existed. I had problems with Cogeco at one point but was fixed easily. Then I started using @PrimusHelps . Dont let their Twitter fool you. They dont help a damn thing. They do make me feel nostalgic tho. Them AOL free trial dial up days
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Stacie Vaughan
(@simplystacienet) reported
@cogeco Internet is down again today and now my calls won’t go through to tech support. Are there issues in Pembroke today?
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Rudy
(@rudyjuly2) reported
@TekSavvyCSR Cogeco is not reporting any outages for N9Y 4B4 in Kingsville but I haven’t had internet since just after 4 AM EST. Powered down modem twice, reset it. Nothing