Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (21%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Mississauga, Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, and Pembroke.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 2 days ago |
|
Toronto
|
2 days ago | |
|
Mississauga
|
Internet | 3 days ago |
|
Toronto
|
Wi-fi | 16 days ago |
|
Toronto
|
Total Blackout | 20 days ago |
|
Oakville
|
Phone | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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kevin (@ezrock_tor) reportedYour service is down in Oakville,no phone support 🤬 @cogeco
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Crystal Vargas (@IConcedeToNoOne) reported@Reil76 @Bell I'm having issues, too for days! And, today, my cell won't charge. With is going on? PS...Cogeco is wayyyyy better than Bell.
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Alan Cross 🇨🇦 (@alancross) reportedOh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:
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Leanne Vanoostveen (@LeanneVanoostv1) reported@cogecohelps I have unable to reliably work from home. My children have been unable to watch tv or stream. I missed a great tennis match. We said many times that it must be an issue in our area and cogeco insists it’s not.
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Blair (@blairs1) reported@cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps
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🇨🇦Canada United (@Charles65350398) reported@Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway
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Mike (@michaelzapper) reported@cogecohelps Hey Cogeco. I was made aware that something on my network is being used without my permission to participate in cyberattacks. Would you be able to tell me the time this occurs if I called in
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Smurfetteqt (@smurfetteqt) reportedShocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps
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zoro liker | caught up on one peas (@faggotzoro) reportedthought artfight was being crazy slow again but turns out cogeco **** the bed across ontario
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Prime92 (@Prime921) reported@Andywarski I bet you poor bastards have Cogeco internet.
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fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 POPS 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported@LaciMarieKnight The CRTC controls all in Canada & creates regional monopolies , allowing companies to continue giving poor service at high prices. Bell Canada is the worst of the worst with Cogeco and Rogers close behind. They render only services they have to give while controlling what we see.
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BMac (@wildchevelle) reportedThey are the worst. Happily changed to Cogeco a few years ago after 2+ years of issues with Bell.
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gg (@bruins31311) reported@cogeco why is epico once again down none of the Channels work!
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MISE (@mise35) reportedHey @cogeco thanks for the repeated emergency warnings that I can't shut off. Put it at the bottom of the screen. Don't cut out the channels entirely. Not aure why it comes through your service and not my cell.
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Sampson.d.ramm (@SampsonRamm) reported@cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?
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Fyble (@Fyble) reported@cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.
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Tyler Sommerville (@keithurbfan) reported@kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash
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john (@leafsfan381) reported@CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.
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narr 🌴 (@notnarr) reported@mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. I’ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages
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Dianne Williams (@SDM_1900) reported@cogeco Still problems!! Phone goes dead.
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Bob (@DogLifeOntario) reported.@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!
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Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported@cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Torontonian (@YYZ2YGK) reported@Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.
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gg (@bruins31311) reported@cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service
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eppigy (@eppigy) reported@cogeco what’s up with the network in eastern Ontario? Expected up time!? Even your site is down.
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💯JT.💯 (@JimmyT2022) reported@MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogeco @cogecohelps Do you think people have no jobs, that your accounting dept closes at 5PM ? How is some one who has to work during the day, supposed to get help ? How am I supposed to pay my Mobile bill or setup payment, when your online portal doesn't have this option ?
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Allan Gao (@Allan_Gao12) reported@cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.