Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (23%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Hamilton, St. Catharines, Burlington, Toronto, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, and Kingston.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 8 hours ago |
|
Hamilton
|
TV | 1 day ago |
|
St. Catharines
|
TV | 1 day ago |
|
Burlington
|
TV | 2 days ago |
|
Burlington
|
TV | 2 days ago |
|
Toronto
|
TV | 2 days ago |
Full Outage Map
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia (@CanuckFootball) reported@cogecohelps I can't access my cable or my internet - can't even access the Cogeco site itself right now to check for outages. (Postal code is P1B 9L6) Can you help?
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Elle Jensen💕🇨🇦 (@Michels_elle) reported@cogeco Terrible!
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John Toles 🇨🇦 (@JohnToles) reported@cogecohelps Cogeco Internet and Epico down in Huntsville P1H2M6. Your web outages page is broken too, error page, thanks.
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xAssassins Lord (@xassassinsswef) reportedHey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on
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💯JT.💯 (@JimmyT2022) reported@MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available
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Paul (@PaultiPlayer) reported@cogeco **** you guys. **** you guys for charging for equipment I don't want to ******* keep. Get charged $300 for obsolete ****, then I have to wait till monday to get anything done? **** off you have lost a ******* customer.
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Coming In Hot (@ComingInHotSens) reported@SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi
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Norm (@quietlybless) reported@cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng
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B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
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🎮Joey🎮 (@BlazeFirestorm) reported@status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.
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Afrodyliac (@afrodyliac) reported@xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.
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Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Yeah they’re all a problem. In my hood it’s cogeco or bell. I dont know much about starlink but might look into it for my dad. He’s stuck with execulink which is just another reseller.
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Hugh G Azzol (@MrTuffster) reported@cogeco Shoddy service like this from any provider will push more to go towards starlink
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ari runeys☾ (@serizah) reported@cogecohelps @cogeco PLEASE help me my modems gateway is in a continuous boot loop and the power adapter light is also flashing. I believe the power supply or modem is faulty. Support won’t help because there’s an outage I’m my area but it’s been all day this has been happening
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The Wise Elephant (@TheElephante) reportedCogeco out again. Seriously **** this stupid company.
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Robert Laing (@RobertLaing10) reportedMust be a few people on line. COGECO is running like ****, as usual.
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Rolomite (@rolomite) reportedHi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?
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Tyler Sommerville (@keithurbfan) reported@kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash
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Fyble (@Fyble) reported@cogeco How is it taking you this long to fix it and the commitment is overnight for a full resolution? Definitely switching to Bell.
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CREASE19 BREAKING NEWS (@Crease19NEWS) reported@KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too
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ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported@ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like @Cogeco has a major outage in Trenton and maybe even wider.
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Torontonian (@YYZ2YGK) reported@Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.
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JMFH (@HeideckerJoel) reportedHey @cogeco you are down across the province. How about an update
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urskims (@Urstrulykarims) reported@cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .
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TheBigM (@johnref59) reported@CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.
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end-of-suburbia Silverthorn (@endofsuburbia) reported@itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.
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Ultra MAGA Kelly (@KellySuzanne9) reported@corpcapture @cogeco All internet down around central Texas. Was this an attack ?
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The Wise Elephant (@TheElephante) reported@cogeco I am cancelling my Cogeco account. You guys are awful