Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (38%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Peterborough, Toronto, Mississauga, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton and Fairmount.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Mississauga |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley.S
(@igot_somthn2say) reported
@cogeco why do the titles on my guide never match what's ACTUALLY airing on the channel at that time. For example, on A&E it says "Jack Reacher: Never Go Back is airing but, "******* Godmother" is actually airing.... This has been happening for years
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Pat Nikita
(@pnikita13) reported
@cogeco Paying for a Gig service and still getting 16-18MB, what a joke. There is an outage or work going on every day. When does this become unacceptable?
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Kevin
(@KevinCeli1) reported
@leicester_nell @cogeco You could also refuse to pay them until you’re credited for all of the outages and service downtime. No service provided, no payment.
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dudkas 🇨🇦⚓
(@dudkas) reported
@mmnont1 @cogecohelps @cogeco I have the same problem in Prescott. Service is up but no service at my house or my neighbour
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🌷🌳Spike663🇨🇦🇬🇧🌷🌳
(@spikee663) reported
@cogeco @cogeco internet is down again for at least the third time this week in Windsor!
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Curler
(@janeinptbo) reported
@cogeco you having issues in Peterborough? Half the channels are frozen!
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Rodney Marois
(@patchcollecter) reported
@cogeco so if Cogeco is down would Nexicom be down they buy the stuff off of cogeco
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CC
(@simplyCathy1) reported
@cogeco Hi Cogeco. Since you cannot consistently hold up your end of our service agreement we would please like a guarantee that we will not be charged for breaking such agreement early. We need consistent services for our home based services. Thank you
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🌷🌳Spike663🇨🇦🇬🇧🌷🌳
(@spikee663) reported
@cogeco Service is down again in windsor for at least the third time this week!! @cogeco windsor
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Drake White
(@DuckFunky) reported
Anyone else in #HamOnt having issues with there Cogeco Internet? Trying to work from home and zoom keeps disconnecting because of poor internet connection
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Kevin
(@KevinCeli1) reported
@leicester_nell @cogeco Cogeco sucks, they know it, but they don’t care. They’re running a massive scam because they can get away with it. Switch to Bell or Rogers if you can and hope those companies are at least moderately better.
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Neelam
(@leicester_nell) reported
@KevinCeli1 @cogeco We switched from bell about 18 months ago for the savings of over $100 a month . Bell had no service issues . Now we need decent internet for the kids schooling . Might have to switch back .
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GEgirl
(@Sweetldy76) reported
@cogeco still today having trouble with internet, it’s intermittent and becoming a hassle for ppl working from home
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Mark Condoluci
(@markcon84) reported
@cogeco @cogecohelps network speed is still extremely slow.
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Red Queen
(@LittleLillyCat) reported
@janeinptbo @cogeco @cogecohelps having the same problem in Peterborough
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N0a|-|
(@NoahSakazaki) reported
Another day another #cogeco problem. This time tv
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Sway
(@helenav1) reported
@moneymom72 Cogeco had issues in my area twice during the work week
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Jenne
(@jennruoso) reported
@cogeco Wait, you have service in Southern Ontario ?
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Cheetsy
(@NickAndreoli8) reported
@cogeco STILL NOT WORKING. WHEN AND HOW WILL I BE COMPENSATED?CLASSIC COGECO. JUST TELL EVERYONE A LIE THAT ITS NOT EXCLUSIVELY YOURS. MY FRIEND LIVES ON MY STREET AND DOES NOT USE COGECO, HAD PERFECT INTERNET CONNECTION AND HAS ALL WEEK. SO NOT ONLY POOR SERVICE BUT LIARS
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Mikey Overs
(@OversMikey) reported
Hey @cogeco Im tryna get gold on my tundra and it would be a huge help if I didn’t lag out every time I get into a game
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kai
(@pidgeki) reported
cogeco sucks ***
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Curtis
(@Curtessian) reported
Shoutout to @cogeco for hooking me up with internet real fast since @bell royally screwed me over and was going to delay me getting service for over a month.
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TK
(@derwin___) reported
@cogeco Internet down again in Georgetown ON. This is getting ridiculous.
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Lalliees2
(@lalliees2) reported
@cogeco Internet down again today. Only cogeco. No one else
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Bill Gould - Black Lives Still Matter - FuckCops
(@bpphantom) reported
Hey @cogecohelps @cogeco outage again in Hamilton. Not just DNS this time since I'm bypassing you for DNS now.
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Ekta
(@protEkta) reported
.@cogeco @cogecohelps it would be nice to go one week without service issues. #hamont
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Paul
(@wogglem) reported
@cogeco Our internet is not working for the 3rd time in 1 week. What is going on? Is there an underlying issue you need to fix because this is unacceptable.
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Accessibility Hub
(@AccessHubQU) reported
@KeithMcWhirter @MapleDan1 @MIHomeYGK give it a minute. My speed is down to 0.4mbps...paying for 40mbps. Already complaints of cogeco outages out there this morning.
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Deb Mortimer
(@deb_mortimer) reported
@cogeco is service out again in Burlington? Internet not working and Tv keeps cutting out
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load boss
(@load_boss11) reported
@Mugginstoo @MapleDan1 @MIHomeYGK Ta i am with cogeco but we been having that problem since the outage last week