Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 01/30/2026 09:25

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Brampton, Kingston, Port Hope, Montréal, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia, Brockville, Ottawa, Oakville and Milton.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaBrampton Internet
CanadaKingston TV
CanadaPort Hope TV
CanadaToronto TV
CanadaMontréal TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.

  • SueCain62496771 always the consumate professional (@SueCain62496771) reported

    @Neal__Ty @cogeco Looks like around the same time as Tuesday’s outage as well

  • rob_edw Rob (@rob_edw) reported

    For those with #Cogeco, if you're experiencing connection problems, you can hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end. Please dm or @me if you want to know how to do this.

  • nikki102078 Nikki (@nikki102078) reported

    @cogeco It’s down again

  • mikesecpro MikeSec (@mikesecpro) reported

    @cogeco internet is down and your support number says it’s not in service. #cogeco #cogecocable

  • samanthauren23 Samantha U’Ren (@samanthauren23) reported

    @cogeco Pls fix your internet!! Two times in one week - thinking about switching now.

  • xxssxs_ 🇬🇭 (@xxssxs_) reported

    Cogeco has to be the worst internet provider

  • bottleblonde40 Karina (@bottleblonde40) reported

    @cogeco internet down in Kawartha Lakes area?

  • jandjm04 jandjm (@jandjm04) reported

    @ihoplad @cogeco Dear @cogeco can you please call my place of employment and my daughters school and tell them your service sucks again thats why we can't do our work today

  • evans_nj Nick Evans (@evans_nj) reported

    @cogeco internet is down out in Rockwood too. If this is going to be a regular thing how are we supposed to have our kids do online learning?

  • MrsOvergaard Mrs Overgaard (@MrsOvergaard) reported

    @servicesdown_ This is insanely slow and impossible for two teachers teaching synchronously! Please fix this @cogeco

  • dnussey Dustin Nussey (@dnussey) reported

    @cogeco we’re having the same issues with our Internet as we did 2 days ago and it was eventually resolved. Are you aware of this yet? Has been occurring for an hour now.

  • amanda_furlan Amanda (@amanda_furlan) reported

    @cogeco hi, Is the internet down again?

  • fizzbin88 Concerned Citizen (@fizzbin88) reported

    @cogecohelps @AAsmoke @cogeco Going to demand that Rogers be brought into the area to get proper, reliable service. This is getting silly and costly... Do Better... #Burlington #Rogers #internet

  • davidrfeinberg Dr. David R. Feinberg (@davidrfeinberg) reported

    @cogeco The internet is out again. You're customer support number is out of service. I can't do my job.

  • ruairismom Shannon Porcellini (@ruairismom) reported

    @leo_tirone @cogeco Windsor no service...again.

  • YoFlyers Jamie Adams (@YoFlyers) reported

    No @cogeco service in SE area of Peterborough.

  • fotosbycraig Craig Brown (@fotosbycraig) reported from Burlington, Ontario

    @cogeco The internet is down again. This is getting frustrating guys.

  • Mitrich68 Mitrich (@Mitrich68) reported

    @servicesdown_ I hope Cogeco going to fix our bill.

  • sunsofstatic Suns Of Static (@sunsofstatic) reported

    @cogeco down again? Fix your ****!!!

  • sskrtb kurtis (@sskrtb) reported

    **** Cogeco !! Second outage this week.. @cogecohelps better see a reduced bill this month. Get your **** together.

  • HDH2112 Didymus Henley (@HDH2112) reported

    @DarrenKritzer @cogeco Off again in Hamilton.... Cogeco is the worst

  • IndyW12 IndyW (@IndyW12) reported

    @cogeco is your service down again?

  • JenMariCarver Jennifer Carver (@JenMariCarver) reported

    @cogeco is there another outage in Burlington?

  • CayaHomes Geneviève Caya, MCNE (@CayaHomes) reported

    @cogeco I’ve been sent 3 different modems now, all of which aren’t working. Perhaps it would be more efficient to notify the paying customers of this outage via text or email. I’ve also been resorted to sounding like a crazy person on your social media due to the lack of cust service!

  • MikeTheDoorKing Mike Arsenault (@MikeTheDoorKing) reported

    @cogecohelps @cogeco Internet down again Please advise NOW if we should just call @Bell.

  • desbienschr desbiensc (@desbienschr) reported

    @MmeAdamson @cogeco A parent just texted me that her internet with Cogeco is down so she couldn’t join my SST group

  • dancedad40 Dance Dad (@dancedad40) reported

    I’m sure @cogecohelps would tweet out updates about the latest outage but they probably use #Cogeco and have no internet

  • fergusonryanr Ryan Ferguson (@fergusonryanr) reported

    @cogeco, seems like we are down again... can’t even hit your site via cell data.

  • WillApples Will (@WillApples) reported

    **** YOU COGECO