Is Cogeco having an outage?

@cogeco there is an outage in the L8e2j7 area of Hamilton. Cable and internet.

@cogecohelps Is there a channel with a burning fireplace and or Christmas music channel..A loyal Cogeco customer...

Cogeco outage in Beamsville.

I am in Vineland Ontario Cogeco seems to be down

@NeginAfshar @PrimusHelps Primus is straight shit. Moved out of my parents house and got cogeco fiber optic unlimited for the same price and faster internet than the idiots can even tell you just to restart your router 34 times

The biggest **** YOU of the year award goes to @cogeco ! Not only have you blatantly been pushing off my issue for almost 4 months but You are denying me an adequate amount of credits for the time being as well! Never have I been so disappointed in a company so much in life.

@cogeco been on hold for 20 plus minutes. All I have kept for service is 25 dollar month TV. Think I will end up cancelling that as well.

My apologies to all my clients due to the technical difficulties with my phone line. I could dial out but I wasn’t aware that I wasn’t receiving incoming calls. Cogeco has now correct the issue. My second contact number is (905)8702004

@cogeco no internet in Waterdown plz fix asap

@Mama__B @cogeco We having the same problem with our TiVo. Complained and was told they were working on it, let’s just say it still doesn’t work. We usually use the Xbox for Netflix now. It is so annoying.

Koodo. Bell. Rogers. Telus Mobile. Wind, Cable Cable, Freedom mobile. cogeco have all had me on accounts. PUC & Hydro One. Yet the Health System treats me as invisible. Banks... Nova Scotia, Royal, Montreal, TD. Never Banked with maroon coloured bank except drive through. Cost $3

1/2 Hey @cogeco Some tips on how to improve your sub par customer service. -Make sure to assign qualified individuals to cases! -Call the client to inform them if a delay you've been aware of for several hours is going to occur. (Bc an unqualified tech was assigned to a case!)

@Cogeco .. Total BS with Loyalty Dept... I was told on Oct.16 that my bill would be down $57..even wrote down employee name. Flash to today and this promise was NOT honoured. Get it together. No choice but to leave u completely after 20 years. Ridiculous!!👎👎👎

@cogecohelps Thanks. Just trying to save a few bucks. My new phone service provider has given a pretty good quote. I haven't had time to take a close look at my bill from Cogeco to decide

@leafallday @Bell @cogeco I wish lol, its been years and nothing has changed, same problem and tech support doesn't do anything

@davidnestico200 @Bell @cogeco I've seen a lot of people have the same issue around Ontario, hope they get their shit together soon.

@cogeco worst service ever. Someone just hung up on me after almost setting up new services. I have 4 other accounts with you. Crazyyyyyyyyy annoying

Man, @cogeco internet has been terrible lately

@cogeco# Such bad Customer Service. Call gets dropped and the don't call you back, you have to call back in and start over.

@Baird9965 @cogecohelps @cogeco Yeah and tekk issues cogecos lines so really it’s pointless lol, Bell is the most stable but you pay ridiculous prices for lower speeds.

@Andrew135790 @cogecohelps @cogeco I just call laziness, their ego is so inflated they don't give a shit. Tekksavvy is so bad, I have no experience with bell, but my sister has Tekk and it is the slowest network I've ever experienced.

@Baird9965 @cogecohelps @cogeco For real, just doesn’t make sense why they wouldn’t do it, they claim to be the best in Hamilton but they can’t notify anyone. Sucks that they’re the only real game in town besides bells inflated prices or tekksaveys slower speeds.

@AlexLoscavo Bro yes cogeco is shit, 4 nights out of the month internet shits down for like 5 hours.

@Andrew135790 @cogecohelps @cogeco Preach. Everytime it goes down I start to instantly think I didn't pay my bill or they just shut me off for no reason. I have college exams to do tomorrow, this shit freaks me out. A simple email goes a long way.

@Baird9965 @cogecohelps @cogeco Yeah they don’t tell you when they’re going to do it, which really is the worst part, if I knew I wouldn’t be nearly as annoyed because I’d be able to prepare for it, but randomly going out gives me no info so I think it could be something worse. Just horrible business practice.

@Andrew135790 @cogecohelps @cogeco I've only been with Cogeco, but I hear ya. This shits so frustrating, I can't even find online if their doing maintenance or anything. Cogeco has always been shit lol.

@Baird9965 @cogecohelps @cogeco Yep, few years back it would just go out every night because of signal issues they never fixed in my area (we moved lol), now it’s every week with “upgrades” so frustrating that they can’t fix anything yet other ISPs don’t have to upgrade or do weekly maintenance.

@cogecohelps @cogeco will always be the worst ISP in the Hamilton region. Who needs to do weekly maintenance for what seems like eternity, Bell or Rogers never has this issue, it’s only a cogeco thing. They never warn you either, an email would be nice at least so I know.

If you guys haven’t noticed I’m having serious internet problems lately...**** cogeco

Wonderfully strange : called Cogeco and got to know of outage at Oakville (sixthline and Dundas) area. However the cogeco outage report web link shows no issues to report.

@cogecohelps thanks for your nonresponse to my simple request for information on cogeco outage in niagara on the lake. Second time in a month and it's been hours...

@SoakzyXD @BlizzardCS Just chiming in, it isn't just Rogers based. I think its a hop somewhere heading in this area over the border. I'm with Cogeco and have had some issues (though not always) where I get a couple hours worth of 280-350ms when I'm usually around 55 and totally playable.

Oh how I wish I had .@BBCAMERICA or .@bbc but sadly I can not with out overpaying .@cogeco for a crap ton of useless channels I hate when all I want is .@BBCAMERICA .@HBO and .@TheCW I’m told just for those channels would be over $200/mo which is insanity

@cogecohelps Hey, large outage here in Oakville, down and out! @cogecohelps no confirmation of time as of yet. #cogeco #downandout #askbick

@HabsFanInTO @DahlinFutureHab I'll never forget that World Series. It went extra innings in game 7. Moises Alou was on base and Bonila was at bat 3&2. Then my cable went dead. Cogeco almost had my TV thrown threw their office window that day.

James Acaster’s repertoire is my favourite thing to listen to while painting, but since we haven’t had wifi for a while (again **** you cogeco) I cant watch Netflix without killing my data. (+)

The Internet Service Provider "COGECO-PEER1 - Cogeco Peer 1" (AS13768) is located in Canada and has been created the 2002-06-10 by ARIN.

Pre congrats for worst service this year. I’m making it my mission to ensure all #HamOnt residents know my story with u this year. 15 yrs with u. No accountability. Game on. @CCTS_CPRST @cogecohelps @cogeco @globeandmail @TheSpec and I know I’m not the only one....

@cogeco fix your shit or I'm cancelling, im paying for 120mbps and im getting 1mbps

@cogecohelps Disappointed in your moving service. 2.5 weeks ago I went online and put in a request. Only recently realized that I had not received confirmation. Called and was on hold for 45 min. No record of the change. Now I can’t get service for 4 days after I move!#Cogeco

@DeltaCanuckian Had the same issues with rogers for like 2 years. Switched to cogeco a company they own and for some reason theyre smaller brand works fine. ****** CAD internet man

I never thought I’d be the type of person to call and ask to speak to a manager but here I am on hold with Cogeco over a $113 dollar bill.

@cogecohelps It's specifically a filmca issue and not a Cogeco issue, I just need to ask about a ticket reservation

@FilmCaCinemas @cogecohelps Great customer service once again Cogeco. You're company is a joke. Whenever we were having issues, you would tell us that there were no services issues in my area. I'm glad we switched to Bell, and I never recommend you're services to anyone

@cogeco @cogecohelps The last week has been glitchy as hell with cogeco cable; freezing, skipping, restarting and just shutting down. We are without cable, and internet completely, going on 5 hours now. I wish I could say this was a fluke thing but happens all too often!

The last week has been glitchy as hell with cogeco cable; freezing, skipping, restarting and just shutting down. Now we are without cable, and internet completely, going on 5 hours now. I wish I could say this was a fluke thing but happens all too often!

@hpx_CSGO That's how I got cogeco to help me a few times. Can never really tell how it's going to go, unfortunately ISPs have forced customers to come out guns blazing when there is an issue.

@thiccbunnie Cogeco's the worst. I had no internet for 3 months at my moms. Took them that long to get someone out to "repair" the line. We still had to pay our internet bill that 3 months and service was still iffy at best. Now my dads with them and its killing me. **** while u can

I cannot wait until my @cogeco internet is officially disconnected. Worst company I've ever used, and will certainly not be doing so again 😊

@cogecohelps Gee thanks. It went back up last night. My business had to use cellular internet all night and never once had any updates from you - in fact your outage webpage never even acknowledged the problem. We will be leaving Cogeco

@FilmCaCinemas Cogeco is terrible. We used to have issues with our internet and cable a few times per week, and they never had answers. Been with Bell for about 5 months now, and haven't had issues

god cogeco is so awful

Cable was back for a min but cut out again. Net still not back thougj. #Oakville #Cogeco

Cogeco is out in our area so our phones are not working. Our internet had been down all day. In case you have been trying to contact us. We apologize for this inconvenience . Cogeco has been working on the problem. It is our whole area that is affected .

@cogeco Kind of hard to enjoy anything when your service is down and there is no estimated time for it to be back up.

@WeyhBrandon @cogeco Cogeco is absolutely the worst cable co you can deal with. They are shady AF.

@BirchandMaple @cogeco Even Telus offers live text chat as an alternative to phone calls. You deserve far better service than what @XplornetSupport is offering. I just wish I could get a data package only for my phone instead of having to pay a ridiculous amount of $ for phone plan I don't use.

I logged onto my customer page on xplornet and there are no options to upgrade, add gigs, nada. Apparently @Cogeco may expand to my area and they offer UNLIMITED and much faster internet for far less per month. Xplornet's customer service is godawful.

@salterio13 @cogecohelps Yes I'm in the Kerr Street area and it's been a total blackout of cable here now for over 4 hours. Getting tired of this. Cogeco website says all is good. Maybe time to switch to Bell.

To customers in Cogeco areas: internet service may be impacted overnight due to emergency hardware maintenance being performed by our vendor. (1/2)