Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (51%)
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Internet (28%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, St. Catharines, Toronto, Stoney Creek, Watford, Kingston, Port Hope, North York and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Internet | |
| Cornwall |
TV | |
| Mississauga |
Internet | |
| Montréal |
TV | |
| Bradford West Gwillimbury |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Westrope
(@BobWestrope) reported
@cogeco This caps 6 months of appalling service. At least 5 tech support calls and an unanswered complaint letter to the CEO.
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🥂🎇 Androssee But New 🎇🥂
(@Androsseee) reported
no stream today, @cogeco is being garbage AGAIN.
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DontBlameMeIDidntVoteForHim
(@wiljudson84) reported
from
Sarnia, Ontario
@Andrade14Mike @KeeganB63977789 @cogeco Mike instead of being cogeco’s white knight maybe you should hang out with your nine year old and get off Twitter
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Mark Legosz
(@legoszm) reported
If your Cogeco is down, update your DNS to get going again. There are many choices, I recommend 1.1.1.1, 8.8.8.8 or 208.67.222.222 #cogeco
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Ahmed
(@AhmedCanAm) reported
@meow173 @cogeco @Niagara_411 Agreed the outage is bound to happen but the root problem needs to be fixed, I mean things are only going to get more digital from here on out, and we’re what almost a year into the pandemic now, cogeco needs to invest in / update their infrastructure for sure.
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🇨🇦 Bill Comeau #COVIDzero 😷
(@Billius27) reported
Note: Unable to update covid charts due to cogeco outage in my area.
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Graham Ducharme
(@gducharme82) reported
@cogecohelps can you confirm if there is an outage with Cogeco in Windsor Ontario. I am also not able to access your web site using another provider
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GongshowCastonguay
(@71DavidJC) reported
@cogeco Any idea as to how long its going to take to get back up again? My wife has tonwork from home and if this issue isn't resolved shortly shes going to have to head into the office. A risk we'd prefer not to take during the pandemic if unnecessary.
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Josh Bedard
(@JoshBedard26) reported
@Cogeco your servers being down made me not have to do school work.
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candace 🌿
(@candacelynnxo) reported
@cogeco Surprise surprise, another outage.
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Maciej Makowski
(@__maciej__) reported
@cogecohelps @cogeco the amount of outages recently has been frustrating, but what is completely unacceptable is that you have customers tweet about outages first. Things break, understood. But you need to be the ones informing us about your service interruptions not vice-versa
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Dave
(@davidcouvier) reported
Hey @cogeco @cogecohelps can someone tell me why your company can't be reached with 3 different phone numbers?!? My service is down and I need it corrected. Hard to work from home with no internet.
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Mike Andrade
(@Andrade14Mike) reported
@cogeco Take your time @cogeco. First world issues.
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AESH
(@SchererMandi) reported
@noahfleming @cogeco Worked on personal device. Board issue won’t let me. Thanks!
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cheryl
(@0themightyquinn) reported
@cogeco Do you have an ETA on restored service?
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Curtis
(@Curtis10392554) reported
@Carminevittori5 @cogeco I’ve been using cogeco for a couple years now. And literally the wifi drops all the time. It’s becomes very slow at times. I didn’t have a problem with bell at all. I switched to cogeco because it’s cheaper. And I regret it.
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Dan Deveau
(@js_doit) reported
from
Peterborough, Ontario
Cogeco is down in ptbo
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Wes Bos
(@wesbos) reported
@philmillman We had a 10 mins outage of only Google this morning but otherwise working great. Were teksavvy cogeco though
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Em Kat Beaulieu
(@Em_Kat25) reported
@cogeco For these prices there should never be a problem... always upping the prices... always problems... can’t wait to switch to another company... contracts suck.... please fix soon... people have things to do...
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Chris C.
(@mad4erit) reported
from
Oakville, Ontario
@cogeco All of your websites and phones are down
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Heather Hartley
(@AmInCan55) reported
Cogeco internet problems province wide. Hmmm, working at home just got simplified. Going to do dishes...
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Mitesh Amin
(@mituamin) reported
@cogecohelps Niagara Falls? Mine is down. Cogeco phones are busy. Please update.
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Emily St.Aubin
(@estaubin) reported
@cogecohelps is Cogeco having an outage in downtown Hamilton? My internet has been out for over an hour, and I can't load the Cogeco webpage for a phone number to call. I work from home and need to get on the internet ASAP
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Cindy L
(@4razberries) reported
@cogeco trying to contact someone regarding my internet outage cannot connect to anyone to fix issue
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Alfredo Salinas
(@asalinas1975) reported
@cogeco Hello, can you please tell me how to check for outages in my area? I have my kids at home trying to do on line schooling and our internet just went down (MacKenzie King Ave, St. Catharines, ON)
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Daniel
(@Daniel75124110) reported
@KeeganB63977789 @cogeco It's more of the fact that everyone is being over charged for outdated service and shotty connection all the time. I upgraded to 1gig and it's been nothing but shite since. Wish I could go back to my 160mb plan. I regularly only get 40mbps. This doesn't help.
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Pearl Jam Karen 🎶🎶💜💜🇨🇦🇨🇦
(@PearlJamKaren) reported
@MaryHopkins_K_5 Major issues with cogeco internet though 😩
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TheLaurynShow
(@TheLaurynShow) reported
@niagaracatholic @cogeco I'm in Burlington, and I can't even call customer service. Have tried 3 Support numbers and they all say "out of service", nor can I access the Cogeco page. Soooo, yeah, it's a few other places!
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Vikas Kakkar
(@vikaskakkar_DEL) reported
@cogeco Hey Cogeco team, even your phones are not working. Internet outage - we can’t even report to you. Please fix it ASAP #FixItASAP #workfromhome
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Jen Thompson -Carter
(@J_niferTC) reported
@cogeco The cogeco phone line now says “this number is no longer in service. “.... wtf cogeco.