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Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 57% Internet (57%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Belleville, Windsor, Ajax, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, and Waterdown.

CityProblem TypeReport Time
Toronto Internet 13 hours ago
Belleville TV 19 hours ago
Windsor Internet 2 days ago
Toronto Internet 4 days ago
Ajax Internet 4 days ago
Windsor Wi-fi 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MillieLake
    📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported from Halton Hills, Ontario

    @cogecohelps ever since we switched to cogeco we get the best intermittent service that just disconnects completely for no reason. It's super. Love it.

  • OddlyBriggs
    Briggs (@OddlyBriggs) reported

    @cogeco your service everything this company stand for is garbage.

  • dblaser
    Dave Blaser (@dblaser) reported

    @TekSavvyNetwork Never mind, seems Cogeco is performing some overnight maintenance tonight in the area.

  • deadman2664
    Cole. (@deadman2664) reported

    @sarah_goodall9 Cogeco be like.. “yo teksavvy it’s my turn to **** with the internet”

  • mayamaceka
    Maya Maceka (@mayamaceka) reported

    @4n3w Went down right at midnight for us. First Rogers and now Cogeco. What's going on?

  • HughCook_ca
    Hugh Cook (@HughCook_ca) reported

    Rogers has announced it will offer customers a rebate for the recent major power outage. Is @cogeco going to offer customers a rebate as well?

  • TerryCinco
    Terry Cinco (@TerryCinco) reported

    @cogecohelps I know for a fact you offer it because I had it in windsor 45 min down the road through cogeco

  • LorrieClark
    Lorrie Clark (@LorrieClark) reported

    @cogeco I am a Epico user & so is another family member & we agree that it is by far the WORST TV service we have ever had. It is not reliable. In this day & age of advanced technology, this service fails miserably. I no longer enjoy watching TV as there are challenges every single day

  • parklanecircle
    🍀 (@parklanecircle) reported

    cogeco you have the worst internet on earth just like i always knew duck off

  • CelesteMcCollum
    Celeste McCollum (@CelesteMcCollum) reported

    @cogecohelps There are new homes being built across the street. There will probably be Cogeco service there. Any chance this side of our street can get Cogeco as well? Fonthill.

  • Tdot_jaysfan
    R J (@Tdot_jaysfan) reported

    @cogeco Just curious if any refund will be given for the couple hour internet outage today? Usually when you pay astronomical amounts for internet you expect it to work.

  • PatrickWMcGuire
    Patrick McGuire (@PatrickWMcGuire) reported

    @cogecohelps why am I paying for 120GB and getting less then 20? I can’t even watch Netflix without stalling out. You’re recent overnight upgrade made it worse. #fail #Cogeco

  • 98G4S
    GAShi 🇦🇱 (@98G4S) reported

    Dog **** cogeco this internet goes down for what reason @cogeco

  • askdethtolive
    Deth.exe (@askdethtolive) reported

    @AboutRogers you guys are horrible , worst service in Canada , that’s not saying much. Y’all need to get the hell out of here. Say no to Shaw say no to Rogers say no to cogeco say no to hell

  • FullVividEvil
    Hector Hernandez (@FullVividEvil) reported

    @CreameryTv just trying to raid the homies but cogeco said **** you 😩😩😩😩

  • nathan_bomb
    Nathan_Bomb (@nathan_bomb) reported

    @Cogeco mine's been on and off all day and now it doesn't work #fixCogeco

  • AllDandi
    Mislow (formerly U) (@AllDandi) reported

    @cogeco are you having an outage in Peterborough? My internet is down.

  • 1cy_Mythic
    Phoenix (@1cy_Mythic) reported

    @DrawzSona i use cogeco and while there arent that many outages, the internet itself is ****

  • MrsRLDSB
    MrsR_LDSB (@MrsRLDSB) reported

    @cogeco is #ygk having an outage?

  • StephenBrandy3
    Stephen Brandy (@StephenBrandy3) reported

    Mark and Michael were called by the Prime Minister Justin Trudeau to make absolutely sure nobody is wearing a Police uniform that is corrupt. Toronto Police, Hamilton, Niagara, Guelph are under a lengthy investigation. Bell Telephone and Cogeco, Rogers are being shut down.

  • tracyowen75
    Tracy (@tracyowen75) reported

    @judipartridge @CopetownWoods with 2 adults working from home, and 4 kids online learning, dial up speeds can't cut it. Can we prioritize efforts to those without providers? I hear Carlisle is getting Bell, but they already have access to Cogeco. I am with @copetown woods, we need service now!

  • StephenBrandy3
    Stephen Brandy (@StephenBrandy3) reported

    Bell, Rogers, Cogeco are having there licences pulled and suspended for operating a service due to spying.

  • RBuschy
    🇨🇦 Ryan B. 🇨🇦 (@RBuschy) reported

    @cogecohelps what's going on guys? Internet is down again at Ferguson and Hunter in Hamilton. #cogeco

  • M_Robillard1
    M Robillard (@M_Robillard1) reported

    @cogeco why has my tv been giving me the V52 error code lately? Sometimes on regular stations and sometimes on the digital stations. I followed the suggestions and even restarted my TiVo box now all my stations have V52! Very frustrating. Your service has declined greatly. 😡

  • davidharvey
    David Harvey (@davidharvey) reported

    My daughter is in the middle of a final exam in her graduating year of university, and our Cogeco Internet goes down. 😡 @cogecohelps

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    Seriously @cogeco can you ever go a week without the internet going down. #ripoff

  • DrMedic0490
    Dr.Medic👑 (@DrMedic0490) reported

    My cogeco internet lately has been actually horrible It cuts out at the worst times and for way too long Its a pain in all honesty

  • shutterfriend
    Ken (@shutterfriend) reported

    With all the audio issues with #cogeco #epico I wish I would have kept TiVo, reboot and changing HDMI settings make no difference, errrrr

  • StephenBrandy3
    Stephen Brandy (@StephenBrandy3) reported

    The only service Provider available now is Comwave. Bell, Rogers, Cogeco are being shut down thanks to the F.B.I. and C.I.A. United States.

  • thisjacobson
    just because (@thisjacobson) reported

    @cogecohelps I think it's a cogeco problem and you have to pass this on to the guide people we have been paying our bill for years and putting up with the guides that are not what they should be this is something you get paid to fix