Cogeco service status: outage reports and connection issues
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (49%)
- TV (28%)
- Wi-fi (13%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Pembroke, Vancouver, Toronto, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, Saint-Philippe-de-La Prairie, Brampton, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Pembroke
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Toronto
|
Total Blackout | 2 days ago |
|
Toronto
|
Total Blackout | 6 days ago |
|
Toronto
|
Internet | 6 days ago |
|
Toronto county
|
Internet | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Klink VonSchultznbundy (@JGooballs) reported@Oakvillejaysfan Some companies have garbage customer service but not Cogeco.
-
💯JT.💯 (@JimmyT2022) reported@cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks
-
Norm (@quietlybless) reported@handiclapper @cogeco @CRTCeng He said he's a Canadian born Nigerian.But again , if you're educated in the school system and bothered to get to know or hang around another culture , your accent isn't as thick as those that just arrived here. Never. This woman just didn't speak the way he liked.
-
Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
-
G (@GMan008EEN) reported@cogeco outage in Kingston
-
John Madalena (@MadalenaJohn) reported@cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out
-
MANISH AHLUWALIA (@ahluwaliamanish) reported@cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!
-
Oasis0430 (@smercer0430) reported@cogeco is Oakville down right now??
-
Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
-
Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported@cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time
-
B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
-
Amanda (@Amanda90097805) reported@cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did
-
Sampson.d.ramm (@SampsonRamm) reported@cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?
-
JMFH (@HeideckerJoel) reportedHey @cogeco you are down across the province. How about an update
-
卄卂丂卄丨尺卂 (@Crypto_Hashira1) reported@zubic_eth @cogeco @Starlink Sorry about your experience, hope they fix it up
-
Jeff LeBlanc (@JeffLeBlanc777) reportedGot my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?
-
Torontonian (@YYZ2YGK) reported@cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.
-
MamaStyles (@MamaStyles77) reported@cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile
-
CARTY CARTY (@deliaflower1) reported@thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.
-
MrsGravy (@MrsGravy13) reported@cogecohelps Being Canadian means paying a small fortune for Cogeco internet service and having it not work on a weekly basis.
-
Zoobie Singh (@zoobiesingh) reported@cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco
-
zubic (@zubic_eth) reportedHey @cogeco 🇨🇦 You are by far the worst internet provider out there. I’ve had no internet or cable for over 24 hours now, and your service has become completely unreliable time and time again. After this, I’ll be switching to @Starlink. Thanks for making the decision easy 👍
-
Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported@Tiger_JY @cogeco Massive province-wide outage
-
🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
-
zubic (@zubic_eth) reported@Steve3Chang @cogeco @Starlink Facts. Awful service…
-
Gaby_Gabs118 (@Gaby_Gabs118) reported@cogecohelps Cogeco is down yet again! When is it never down? 😩
-
Prime92 (@Prime921) reported@Andywarski I bet you poor bastards have Cogeco internet.
-
Kathy (@Friendshipgal) reported@cogecohelps @Tim_Larry31 It's major, web site & cogeco phones are down. Any idea when it wil1 be back
-
Norm (@quietlybless) reported@cogeco Cogeco is a disgrace, & I will be getting at least 50% of of my 9 months service , back when they hear how I was spoken to on the phone. Lies & misogyny.
-
Torontonian (@YYZ2YGK) reported@Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.