Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (59%)
-
TV (23%)
-
Wi-fi (6%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Gravenhurst, Toronto, Warkworth, Burlington, Hamilton, Niagara-on-the-Lake, Cobourg, Gloucester, Scarborough, Pembroke, North Bay, Niagara Falls, Mississauga, Montréal and Sarnia.
| City | Problem Type | Report Time |
|---|---|---|
 Gravenhurst |
Internet | |
| Toronto |
Internet | |
| Warkworth |
TV | |
| Toronto |
Internet | |
| Burlington |
Phone | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
(Spooky)AlyOops
(@officialAlyOops) reported
After awhile, the doorbell rang. I thought it was the food delivery. No. It was a person from Cogeco, all geared up to tell me about their new and improved service. I started cackling as soon as I saw what company he was working for.
-
Wendy Dadson
(@Wender_25) reported
@misterleggett @cogeco I have this same issue. Ive only had since June. They ve already raised my rates and I unplug every day. Had better service with satellite in a snow storm. Now they want me to sit on hold and wait again for more ****** service and no resolution.
-
Redinhamilton
(@redinhamilton) reported
@cogecohelps @stevenmertes @cogeco Tsn 1 not working. Can't say a week goes by without some issue with this garbage epico. I wish they had better equipment it's a shame they let TIVO just die. Since getting epico it's been one headache after another
-
Pat Gaetano Desjardins Insurance Agency
(@PatGaetano) reported
Our phone lines are currently down and Cogeco has no idea on how to fix it yet. In the meantime please call (877) 659-1570 as we patiently wait for our lines to be repaired. We apologize for the inconvenience.
-
Danielle Couffon
(@icequeen1371) reported
Cogeco’s new internet packages that claim to be so much faster for less....are ****. All my connection has done is lag & buffer as soon as more than 2 devices are in use. Screw this crap.
-
Shukui
(@Shukui) reported
@cogeco I'm having issues to login in my account. The page does not load. Is there any issue?
-
Mary Elizabeth Bollsworthy-Fortescu
(@mebollsfortescu) reported
I can't believe @cogeco has become such an unbelievable nightmare to deal with. Has your customer service department been taken over by @Bell? Mother of God, how did you get to be so awful at this?
-
Danielle Couffon
(@icequeen1371) reported
@cogecohelps I already spoke to Cogeco. They already took all steps. I’m sending back this crappy ‘new’ modem & reinstalling my previous one the company gave me that never lagged or buffered & speeds were already at almost 1T. It’s now lower.
-
Gage In Da Cage
(@Rathiega) reported
@cogecohelps hi Cogeco. I just reset my router about an hour ago and has been having issues loading back up stuck on the "Online" option with no other signals or cues.
-
wilkster
(@thewilkster77) reported
@cogecohelps @stevenmertes @cogeco Tsn5 still not working
-
MizzyFaye.xo 🎃🕸 *NSFW* $8 OnlyFans
(@MizzyFayexo) reported
@EklipzeEh Then they should run a temp to the house to restore the service!! Call and ask them to run a temp to the house till everything is fixed. Not cool @cogeco
-
JLeggett
(@misterleggett) reported
@cogecohelps @Wender_25 How about Cogeco reaching out to me? Everyday epico freezes, remote often doesn’t fully function yes with fresh batteries. It’s just a bad product.
-
Jamie Hosking
(@jamiehosking) reported
Hey @cogeco, your **** is broken again in the Belleville area. No cable, no internet. Get Cogeco Cory out to get this fixed, snd get your act together for once.
-
Michelle
(@me_shell_m) reported
@cogeco how are you raising rates for the "quality service" you are providing. And I can't watch Thursday night football?? I pay way too much for this service!
-
Drachemuschi
(@drachemuschi) reported
@cogeco Does your service outage for the 5th day in a row makes you proud and different? Fix your service already why do we pay 120$+ for a service that barely works?
-
Two Geeks Talking
(@KurtSasso) reported
And no internet. Because the techs didnt bother coming out. Now waiting until Tuesday. I may have to cancel all the rescheduled and saturday nov 12 interviews thanks to #cogeco techs not doing what they were scheduled for.
-
JLeggett
(@misterleggett) reported
@cogecohelps @Wender_25 How about Cogeco reaching out to me? Everyday epico freezes, remote often doesn’t fully function yes with fresh batteries. It’s just a bad product.
-
Biggie 🎃
(@biggiesrulez) reported
is cogeco down?
-
kareem-abdul babar
(@wazlife) reported
@cogecohelps @cogeco your services are horrendous at best TSN channels, that I pay extra for, consistently not working and when I change channel it’s in potato vision #trashservice
-
Mike
(@DaTT78) reported
@cogeco is there an outage in Burlington?
-
Two Geeks Talking
(@KurtSasso) reported
God to love it when @cogeco doesnt respond to an open escalated ticket from my ISP to resolve my internet being down for 7 days and counting.
-
prince edward cunty
(@BogartMcJoint) reported
pretty sure that temporary outage fried my entire wifi network cause absolutely nothing is working despite cogeco’s maps showing no outages. im going to be so ******* PISSED if im stuck in my house, with zero media, unable to do my job. but cute.
-
ADHD Chief
(@MasterChiefX343) reported
@AMC_TV @cogeco any particular reason i put Pinocchio's christmas on for my little cousin cause thats what the guide says is on amc just for me to change the channel and scare the living **** out of him cause theres a horror movie on instead
-
(Spooky)AlyOops
(@officialAlyOops) reported
He said hello and began to talk and I waited for a break before I interjected and said, “Let me stop you right there. There is no way I’m ever going back to Cogeco.” He asked me why. I said, “Because the service is garbage.” He kinda chuckled and said, “well we’ve improved.”
-
John-Marc Vachon
(@justjmv) reported
@cogecohelps @cogeco Nope, after my hour and 20 minutes on hold I was able to talk to a person for 2 minutes and get my issue resolved.
-
Matt Holiga 🐋
(@Matt1nTheHat) reported
@cogeco @cogecohelps I was having trouble reaching you guys but instead of getting this number from your online chat I was just ignored. Just like my street that has no internet is being ignored due to an outage from a cut line but you guys refuse to fix it sooner then a week from when it happened 🖕
-
Linda MacKenzie-Nicholas
(@LindaMa69327534) reported
@cogeco I can't believe you have scheduled a 6 hour shutdown for maintenance. In the 25 plus years of being a customer, I have never experienced a 6 hour maintenance outage.
-
Jon Liedtke
(@jonliedtke) reported
Chris Holt tells Cogeco "never say never" but he can't see himself running for provincial or federal office
-
ScarletForge
(@ScarletForge) reported
@CatDadEh **** you Cogeco!
-
Josh (Louie) Tribble ESQ
(@Life_w_Louie) reported
from
Sarnia, Ontario
Cogeco had me ready to toss this damn cable box... it didn’t record @MountainMen last night!! 🤬