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Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Windsor, Toronto, Ajax, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, Waterdown, and Peterborough.

CityProblem TypeReport Time
Windsor Internet 12 hours ago
Toronto Internet 2 days ago
Ajax Internet 3 days ago
Windsor Wi-fi 3 days ago
Toronto Wi-fi 4 days ago
Montréal Internet 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrade14Mike
    Mike Andrade (@Andrade14Mike) reported

    @KeeganB63977789 @cogeco Everyone gets upset over the smallest ****. Yes my 9 year old is upset he cant do online. But he is 9. These people dont know how to act there age.

  • DylanH_1995
    Dylan (@DylanH_1995) reported

    @cogeco Can't load the webpage or call support.

  • AhmedCanAm
    Ahmed (@AhmedCanAm) reported

    @cogeco Not on you at all Tristan, but Cogeco Executives need to investigate & invest in their infrastructure. It’s 2021 now, there’s very little reason outages should be this common. The last ISP I had downtown had one outage in 3 years, and in the US I can’t even remember outages.

  • MoleyFatt
    Fatt Moley (@MoleyFatt) reported

    @cogeco New customer. Lucky me, just switched from Bell and got my modem installed today. Maybe I should have been nicer to the Bell customer service folks. #Karma

  • AamirRe62669359
    Aamir Rehman (@AamirRe62669359) reported

    @cogeco Internet is completely down L9T7P9 Milton area now, router is not getting IP from cogeco

  • thambonous
    Norman (@thambonous) reported

    @libraryzombie @cogecohelps Internet down in Stoney Creek too. Cogeco website is down too. No updates from @cogeco

  • kirayabaa
    porter ^_−☆ (@kirayabaa) reported

    @cogeco could you not have waited until lunch to have an outage💀 my whole class is disconnected

  • victor_yang_twt
    Victor Yang (@victor_yang_twt) reported

    @cogeco is Internet down?

  • canadiancal30
    Supercal (@canadiancal30) reported

    @castelgard @cogeco The phone lines are VOIP and they are down too..... soooooo.... there’s that....

  • queeenbxx
    Aries❄️ (@queeenbxx) reported

    .@cogeco please explain why y’all took money from my account but I have no internet and now ur website don’t work and no numbers are in service. Y’all taking all my money but can’t pay ur own phone bill

  • TheCarpetIsLava
    Johnny Mountain (@TheCarpetIsLava) reported

    @cogeco Outage in Hamilton, any word on when this will be resolved? Got a teacher in this house who needs to teach & someone on their day off who just wants to watch some Netflix

  • SLBM2006
    Sarah (@SLBM2006) reported

    @MsAndreaMarie_ @Costa_Klad @cogeco I just heard that Halton Board sent out a message saying if your provider is Cogeco and is down - you need to drive in to work. What the..

  • Melanie76Nicole
    The Neverending Hell Loop 🇨🇦 (@Melanie76Nicole) reported

    @RachelVeres We have nothing now. Hearing Cogeco is down.

  • DeanneSowter
    Deanne Sowter (@DeanneSowter) reported

    @cogeco Trying to teach a class FH in Oakville and my internet is down!

  • Manafhasan
    Manaf (@Manafhasan) reported

    @cogeco I’m having problem in my internet in Oakville

  • ChrisJBernardi
    Chris Bernardi (@ChrisJBernardi) reported

    @JeremyChafe @cogeco I love the internet and normally they are great. They are far superior to Bell but this is a bad time for a massive outage. Wonder if it was a cyber attack?

  • Uh_Oh_Stinky1
    Uh Oh Stinky (@Uh_Oh_Stinky1) reported

    @cogeco FIX YOUR WIFI ALREADY

  • Teach_Laidlaw
    Mrs. Ford (@Teach_Laidlaw) reported

    Got kicked off of my Google Meet today. Seems like @cogeco @cogecohelps is having issues. I popped back on with my phone data to say bye. My husband is working from home today and supposed to be leading a meeting right now. Cut out 9 minutes before it was set to start.

  • Andrade14Mike
    Mike Andrade (@Andrade14Mike) reported

    @opmuts @cogeco If you think bell is better. GOOD LUCK. Cogeco is well known for great customer service.

  • DistantScot
    Distant Scot (@DistantScot) reported

    @Costa_Klad @cogeco This never would have happened on the Danforth

  • CptJackLumber
    JackLumber (@CptJackLumber) reported

    @cogeco Love how you spend $200 bucks a month on tv and Internet for spotty service at best. The wifi is a joke (can’t get signals anywhere in the house) and now internet is down. Not like I’m WFH and my kids are online for school.

  • a_takch
    Ali (@a_takch) reported

    @cogeco Stoney creek here... no internet service 😕

  • johnhowi
    John Howitt (@johnhowi) reported

    @LKDSB students and staff, for those who have Internet provided by Cogeco, we have been notified by @cogecohelps that they are experiencing network issues and are working on restoring service. Please continue to attempt connecting to your class throughout the day.

  • OrlandoNobre3
    Orlando Nobre (@OrlandoNobre3) reported

    Is there an outage at Cogeco internet service?. No internet services and their costumer support phones are off line, what is going on? Northumberland Ontario @cogecohelps

  • KeeganB63977789
    Keegan B. (@KeeganB63977789) reported

    @cogeco Not really. Just can't stand people that freak the instant stuff doesn't work.

  • ChrisJBernardi
    Chris Bernardi (@ChrisJBernardi) reported

    @cogeco @Niagara_411 Seems like a cyber attack to me. Call centres,website and internet down?

  • SteveA43400606
    Steve A (@SteveA43400606) reported

    @ButterBrained @cogeco Of course their website is down. They use their own internet. They should switch to Rogers or Bell

  • drewielessard
    DrewⓋ (@drewielessard) reported

    @cogeco internet is down in all of Ontario and that happens to be my internet provider so my video will be up late 😩 #YouTube

  • DumbStuc
    The Stinging Bee (@DumbStuc) reported

    @cogecohelps @pespepper @cogeco Lasalle windsor too please fix its work day

  • brothaRyan
    Ryan (@brothaRyan) reported

    @cogeco Working fron home, kids online school, all stopped. Wtf