Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (52%)
• TV (23%)
• Wi-fi (14%)
• Total Blackout (5%)
• E-mail (4%)
• Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Hamilton, St. Catharines, Burlington, Toronto, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, and Cambridge.

City	Problem Type	Report Time
Hamilton	TV	14 hours ago
St. Catharines	TV	15 hours ago
Burlington	TV	16 hours ago
Burlington	TV	1 day ago
Toronto	TV	2 days ago
Toronto	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Torontonian (@YYZ2YGK) reported 5 minutes ago

  @cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.

• 
  Dianne Williams (@SDM_1900) reported 6 minutes ago

  @cogeco STILL HAVING PROBLEMS!!!

• 
  S T Lake (@Stabatare) reported 9 minutes ago

  @cogeco Your INTERNET IS **** AND ISNT WORKING ANYWHERE IN BELLEVILLE ONTARIO!!!!

• 
  JMFH (@HeideckerJoel) reported 11 minutes ago

  Hey @cogeco you are down across the province. How about an update

• 
  t time (@rocketjr12345) reported 12 minutes ago

  Ontario wide cogeco outage #GetMeOutOfThisProvince

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 13 minutes ago

  @cogeco outage in Renfrew

• 
  Norm (@quietlybless) reported 14 minutes ago

  @cogeco research to do bit, no f****** internet. Every day, this joke of a business just gets worse. *Reminder: I won't replaced equipment again. FORCED when I moved to switch from tvo. When installer arrived, he had no idea of equipment I had or service to be provided @crtc

• 
  terk (@itsterki) reported 16 minutes ago

  @endofsuburbia @MikeDoris @cogeco Satellite internet is *** compared to fibre, slow speeds, more latency and a stormy day? Say goodbye to internet

• 
  Muskoka411 News (@Muskoka411) reported 17 minutes ago

  From Cogeco We are currently repairing an outage impacting all services in some cities across Ontario. Our technicians have been dispatched and are working diligently to resolve as soon as possible. Since 911 calling may be affected, please ensure you have access to a secondary phone for emergencies. The outage page on our website is currently affected, and we will be posting updates here once we have more information. We are working as fast as possible to resolve this issue.

• 
  Torontonian (@YYZ2YGK) reported 19 minutes ago

  NEVER go with Cogeco. EVER. For the few dollars a month you save it is nothing but constant outages. I never should have switched to them.

• 
  Alan Cross 🇨🇦 (@alancross) reported 22 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

• 
  ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported 26 minutes ago

  @ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents

• 
  Rexraptor (@Rexraptor19921) reported 27 minutes ago

  @cogeco outage again in Kingston. This is absolutely ridiculous. 3rd outage in less than a week. They make us pay a premium just so we have 3 outages in less than two weeks. We better get compensation for this BS. Fix your internet. #cogecooutage

• 
  Evan Cochrane (@cochrane_evan) reported 28 minutes ago

  @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

• 
  Bob (@DogLifeOntario) reported 28 minutes ago

  .@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!

• 
  TheBigM (@johnref59) reported 30 minutes ago

  @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

• 
  JerryP (@yarop) reported 30 minutes ago

  @peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.

• 
  The Son of God (@touchescodling) reported 31 minutes ago

  @natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems

• 
  🎮Joey🎮 (@BlazeFirestorm) reported 35 minutes ago

  @status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.

• 
  Violence is a construct (@wokeupviolent) reported 37 minutes ago

  [DOW JONES NEWSWIRES] Cogeco Communication's Breezeline Write-Down Raises Odds of U.S. Exit — Market Talk

• 
  Smurfetteqt (@smurfetteqt) reported 37 minutes ago

  Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps

• 
  Jeff LeBlanc (@JeffLeBlanc777) reported 38 minutes ago

  Got my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?

• 
  💯JT.💯 (@JimmyT2022) reported 42 minutes ago

  @cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks

• 
  Torontonian (@YYZ2YGK) reported 43 minutes ago

  @Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.

• 
  The Wise Elephant (@TheElephante) reported 43 minutes ago

  @cogeco I am cancelling my Cogeco account. You guys are awful

• 
  kait/POODY (@kitty_kattkait) reported 50 minutes ago

  @keithurbfan @cogecohelps Bro you have to be ******* stupid am I messaging bell saying my internet is down I’m messaging cogeco for that exact reason it would be their fault because it was THEIR ******* LINE THAT GOT CUT AND THEIR ******* INTERNET THAT PROVIDES TO ME.

• 
  Richard von Stauffenberg (@RickvonStauff) reported 56 minutes ago

  @CanadasLeafs @LeafsPassion85 Bell & Rogers are my only 2 real choices where I'm at. I hate both of them. If I had the option to get Telus, I'd never, ever get Rogers or Bell again. I'd even take Cogeco over both of them. But, I really want Telus to come to Atlantic Canada.

• 
  MANISH AHLUWALIA (@ahluwaliamanish) reported 57 minutes ago

  @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

• 
  Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reported 59 minutes ago

  Cogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?

• 
  Sckurt Cobain 🇨🇦 (@SckurtCobain) reported 1 hour ago

  @MikeDoris @cogeco How does one line cause a province wide outage?