Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (8%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Kingston, Calgary, Montréal, Toronto, Milton, Mississauga, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Unionville and Verona.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston |
Internet | |
| Calgary |
Internet | |
| Montréal |
Total Blackout | |
| Toronto |
Internet | |
| Milton |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Wagner-White 🇨🇦🏳️🌈
(@SueWagnerWhite) reported
@cogecohelps hey Cogeco, is there a problem with the closed captioning system? I have mine permanently set to be on, large, white font, but it’***** and miss from last night, March 1 and today, the 2nd.
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The Rapscallion
(@w8cjs) reported
Cogeco internet sucks ****! That is all!
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Michelle Matta ♼
(@littlemmm) reported
@cogecohelps my street in Burlington has had a pretty lengthy and frustrating cogeco problem this week and I’d like to request we all get a bit more info if nothing else. It’s hard to be patient and understand why this problem is so unfixable
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Cogeco Ontario
(@cogeco) reported
In these difficult and unprecedented times, Cogeco wishes to support the citizens of Ukraine. 🇺🇦
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Sanjeev Kumar Sharma
(@sanjeevksharma) reported
@cogeco @cogecohelps i am facing internet outage and your supervisors don’t have time to speak to customers and no appointment available before 1.5 days … this has been going on for months now. Please address!
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Christian 🌊 🇨🇦 🌊
(@bigcheeser69) reported
@Niagara_411 Left them 5 months ago and it was the best move ever! Cogeco is terrible esp in bad weather and the CSR’s not all but most don’t help or want to help. They don’t communicate within the company to make sure the customer is taken care of. They just want your money. @cogeco
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Deny 🥋-----Sarah Jane
(@DJHutchinson2) reported
@cogecohelps @cogeco After holding FOREVER nothing got resolved. I switched from Bell to Cogeco so I WOULDN'T have these problems yet here we are! I pay a FORTUNE per month for this cable service & have had NOTHING but problems for the 30 days. No I have not fixed or resolved ANYTHING! 1/2
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phil
(@philrose1205) reported
Maybe it’s an issue with @cogeco won’t work on the website either. Cool
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Bronson
(@SkyTheSenpai) reported
@Niagara_411 They’re never directly informed to customers, but their cogeco site for internet status does list planned maintenance days, its usualy very early morning or very late at night for least disruptions, since off peak
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Ross Taylor 🇨🇦 🏌️♂️ 🍺
(@roccot24) reported
Any reason your on screen graphics are low resolution like they are from 1998 on 4K channel 1264? Sure glad I’m paying extra for this crap. @TSN_Sports @cogeco @MapleLeafs
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Taylor Ando (Imeson)
(@TaylorImeson) reported
Hey @cogeco @cogecohelps, everyone seems to have their service back in Niagara except me? TV out, wifi working. Is maintenance still happening in Fort Erie, a heads up to customers would have been nice!
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Niagara 411
(@Niagara_411) reported
@MeanMrGene @cogeco @cogecohelps Strange. I’m in the north as well. It’s been off and on all night and now complete outage and I can’t access the Cogeco website from cell service which is working for all other internet pages. Ugh, frustrating.
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Deny 🥋-----Sarah Jane
(@DJHutchinson2) reported
Just spent the last HOUR HOLDING on the phone with @cogeco @cogecohelps what a bunch of BULLSHIT!!!!!!! Just give me a service that actually ******* works! THAT''S all I want. Paying thru the nose for a bullshit service is not how win over your customers!
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Anastasia Harris 🌈
(@mactammonty) reported
@cogecohelps #cogeco is service down in St. Catharines Ontario? The webpage is not available.
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Christian 🌊 🇨🇦 🌊
(@bigcheeser69) reported
@cogecohelps I’m not letting #Cogeco get away with this. Stressing me out and causing me financial probs when I was a loyal paying customer. You guys would’ve still had me if only you took our complaints seriously. Not speaking of you Graham but other CSR’s and the execs who make the big $$$
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so this is Peaches...
(@PeachesSo) reported
@KingAndJames @Bell_Support my cogeco was down from 7 until at least 12. back up now.
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Kden
(@KWalls15) reported
@tbriggsss me n cogeco on bad terms ahah they fkd me over
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Niagara 411
(@Niagara_411) reported
Anyone else experiencing a major @cogeco internet outage in NIAGARA? @cogecohelps
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Cogeco Ontario
(@cogeco) reported
In these difficult and unprecedented times, Cogeco Inc. wishes to support the citizens of Ukraine. 🇺🇦
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1inhand2inbush
(@1inhand2inbush1) reported
@cogecohelps My service is fine its logging into the sportsnet app via my cogeco account thats the issue. Gatway 505 errors.
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Grant
(@Wigs_Niagara) reported
@cogecohelps my parents have been reporting Cogeco internet service going out intermittently all day in Port Colborne. They rely on internet for IPTV 📺to function. Please fix!
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Taylor Ando (Imeson)
(@TaylorImeson) reported
@Niagara_411 No TV service in Fort Erie and I NEVER have issues with my Cogeco. Wifi working though.
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Cogeco Ontario
(@cogeco) reported
In these difficult and unprecedented times, Cogeco Inc. wishes to support the citizens of Ukraine. 🇺🇦
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Deny 🥋-----Sarah Jane
(@DJHutchinson2) reported
Well @cogecohelps @cogeco SURE cares about its customers. The tech was SUPPOSED to be here between 8-12. It's now 2:10 PM and no sign of him ANY WHERE--no phone call either. They gladly gobble down your money but when you have a problem it's **** you. I am beyond frustrated & 1/2
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robert alexander
(@r0to00) reported
z0"beth norrad brought over eve mainnering's laptop. someone walked in to her cogeco mail and was able to delete all these emails she'd been saving from a friend in hong kong. nothing that i could do. i chatted w/ their tech support and all he suggested was change the password"
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Allyssia
(@kinsonalley) reported
Seriously, I’m going to send you my Telus phone bill to pay this month. I only have 6 gb on my cell plan and I’ve used more than half of that in the last day and a half because the cogeco wifi sucks *****!
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Sinead
(@SineadSeraph) reported
@cogeco please fix your service in Burlington!
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mike shadowrocker
(@MShadowrocker) reported
@cogeco SO WHY DO I GET THAT CRAP.........OR ARE YOU GOING TO MAKE THAT UP TO I CAN NEVER GET THE RIGHT ANSWER MY COMPUTER IS BRAN NEW......ALSO
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Jon Lawrence
(@jwlawrence123) reported
@ajbibby1957 @DoMindDying The children of Bombardier/Rogers/Cogeco inherited their wealth & even the founders earned their wealth on the backs of their employees. This should never be forgotten.
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mike shadowrocker
(@MShadowrocker) reported
@cogecohelps @cogeco COGECO SHOULD BE ABLE TO FIX IT............JUST YOUR JOB ......AND DIG .......GEEEEEEEEEEZE YOU KNOW