Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (8%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Brantford, Bolton, Toronto, Sarnia, Barrie, Harrow, Windsor, St. Catharines, Napanee, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham and Steinbach.
| City | Problem Type | Report Time |
|---|---|---|
 Brantford |
Internet | |
| Bolton |
||
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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BeardedBossAlex on Twitch
(@BeardedBossAlex) reported
@cogeco Resolve your DNS issues. My internets up strictly because i changed the DNS server on my router. This is unacceptable from a network provider to have the same issue twice in a week
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€®ℹ© 👈❤🌏
(@ericnorthbound) reported
@cogecohelps @DovaleStevo Why cant you send email or text messages to subscribers once you've recognized the downtime? Is there an official tweet yet on this from Cogeco? Resolution ETA? Also why is your contact number not in service?
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Barry Alexander
(@WhatBarrySaid) reported
@cogeco Service is out AGAIN. And then you disconnect your phone while not putting out an official update on this feed. This is the single worst display of customer service I’ve ever seen. Get your act together. Cc @cogecohelps
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Fabrizio
(@FabrizioGiannu2) reported
@cogeco Still down this morning
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M.R.S
(@Manj_4_U) reported
So much teaching online @cogeco is down AGAIN🤯
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Mitch Johnson
(@MitchJohnson12) reported
Hey @cogeco @cogecohelps - what’s the rebate going to be for this months poor service? Working from home, lots of us will be losing during these delays. Thanks in advance.
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Kristine Murray
(@bluechick08) reported
@nicforget @cogeco Yes! Why are we paying so much for internet when it’s down again ?
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Scott Mulligan
(@scottinmotion) reported
@cogeco is there service interruptions occuring in Halton Hills? My internet isn't working.
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Olenka Crewe
(@CreweOlenka) reported
@cogecohelps Cogeco why is the city of Milton without internet service again? Children are are trying to study from home and they certainly cannot be successful without proper connection. Can you pls give an update IMMEDIATELY
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Mercedes
(@DietBatteryAcid) reported
hey is anyone else with Cogeco also having problems? this is the second time this week, ik a few days ago there was some outage.
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Bower
(@77Bower) reported
@cogeco is your internet down again?
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Jennifer Gould
(@msjengould) reported
from
Hamilton, Ontario
@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.
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Jose Mussi
(@jmussi) reported
@servicesdown_ Still down in Oakville. DNS outage is unacceptable. COGECO resilience has always been an issue and now is a crisis.
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J.Lauko 🇨🇦
(@JaysonLauko) reported
@cogeco y’all **** is out again
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Chris Farley
(@cfarleyPT) reported
Hey @cogeco, is internet service out in Ancaster for the second time in 4 days?
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Liliana perez
(@Liliana87419321) reported
@ihoplad @cogeco Second internet outage? I am sure you will be offering a discount this month.
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FreshBeatzProduction
(@freshbeatzprod1) reported
@71DavidJC @cogeco Bad timing homie. I been down only 3x in 20 years. But this week 2x lol
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Ashley Mcclaskin
(@McclaskinAshley) reported
@eesa_rahim @cogeco I like Roger's :) I had them when I lived in the city and I had cable phone unlimited internet roger security for 120 a month that 3 more things for 40$ more and I didnt have this much issue.
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Lyndon Bailey Duff 🐝 🏀
(@Lyndon_B_Duff) reported
@cogeco your internet is down again. smh.
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Himavarsha Reddy
(@HimavarshaJ) reported
@pauldgowan @cogeco Yes . internet is down again
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𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦
(@semiscient) reported
@TekSavvyCSR Sorry, wasn't clear - No issues at all, even though your lines are Cogeco's. :-)
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Vader’s Other Son
(@canadianbaconx3) reported
@cogeco Seriously? Again? Thank you for proving that your service is unreliable. I’ll be switching providers to start 2021 right. You’d think the company that charges the most for services would have better infrastructure.....
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Brittany Nicole
(@britttNN) reported
@cogeco The problem is back today, my internet has been out for 30 mins now, help? I’m in Hamilton and I’ve heard other cities are experiencing outages too.
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Alan Cross
(@alancross) reported
Hey, Canadians: Is your Internet (Bell, Rogers, Cogeco) down? Just checked Downdetector and...wow!
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Diane Galambos
(@KitchenBlissCa) reported
@cogecohelps DOWN AGAIN. Am dumping cogeco. Bye bye.
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Lina🦄🐱
(@Lina_Buns) reported
@cogecohelps @BabyYodasAuntie @cogeco Your servers are down again. Have fun
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Julia McKay
(@JMcKayPhotoWhig) reported
@cogecohelps internet very intermittent in #ygk - any word on what is causing the 2nd issue in one week? #cogeco
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Stephane Charron
(@stephanecharron) reported
@cogeco down again! time to switch to another provider.
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TJIRISH
(@TJIRISH53) reported
@cogeco Internet down in Waterdown
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kevin kelner
(@KevinKelner) reported
@cogeco @cogecohelps Outage in Burlington #BurlON