Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Mississauga, Toronto, Ottawa, Verona, Port Lambton, Kitchener, Chatham, Milton, Niagara-on-the-Lake, Montréal, Markham, Perth, New Prussia, Welland and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
||
| Verona |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Loni Lee
(@Bedrock_Colby) reported
@cogeco my bfs daughters need the internet for school and its not working wtf.
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alysm745
(@alysm745) reported
@LivCompassion Hey @cogeco my monthly income is $800/month and my rent is $139, which makes a $90/month internet bill equal to paying two rents every month. It’s not possible with criminally low disability rates....Help??? #ODSPoverty
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Vicki Gravelle🇨🇦🇨🇦
(@VickiJassyvg) reported
@cogecohelps @cogeco Booked a service call for friday. I'm shopping around for a new internet provider
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McMaster UTS
(@McMasterUTS) reported
@McMasterUTS is advising of an outage with the Cogeco network switch that is causing loss of connectivity with some of @McMasterU remote sites. Sites impacted: 96, 106 and 88 Forsyth, and Canadian Martyrs school. Cogeco is working to resolve the issue. Will update once resolved.
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alysm745
(@alysm745) reported
@anima_anonyma @JanTheMan2010 Basically Cogeco and tech savings and that’s it. Will never ever go to Bell Canada after they overcharged for years as a monopoly before cell phones and they didn’t care, telling people to “go elsewhere” knowing there was no where else to go at that time.
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CHANDAN JHA
(@Chandan_Jha) reported
@cogeco any outage in Burlington area? It's been out for an hour now.
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Johanne Ménard
(@mijoz1) reported
Do you have any idea when the Cogeco cable outage will be resolved in Hawkesbury. It is so frustrating!
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MOVIE SYNOPSIS CONTEST
(@SynopsisMovie) reported
@cogeco Not only Cogeco has the shittiest internet... So unstable... But on top of that they charge you $100 to send a tech even if the problem is at their end! Shittiest company! Shittiest internet!
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Ryan Vander Velde
(@denverpiper) reported
@cholmzy Your post is the only one I see about the status of Cogeco internet. Mine just went down in Brockville, Ont
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Jackson
(@Goodband8034) reported
@cogecohelps Weird. Our next door neighbours are on Cogeco and have had service all day. Just got off the phone with a technician and he said it’s out in the area. What gives?
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Stu Wilson
(@StuWilson1892) reported
@cogeco @AXSTV They had Coldplay on for hours. COLDPLAY . The worst.
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MOVIE SYNOPSIS CONTEST
(@SynopsisMovie) reported
@cogeco Cogeco: you pay for 1G but then it goes from 40mb to 60mb and then down to 2mb for a few minutes and then back to 60mb and then down again! Cogeco!
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JFT🇨🇦
(@jft_sports) reported
@Goodband8034 @cogeco Turns out my building wiring is messed and now I’m just without stable internet anywhere from now till the 14th... horrid horrid horrid
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Big Vic Energy
(@NextLostCause) reported
@drewielessard My friend just got a job doing IT support from home for Cogeco!! They sent her a laptop to use for work and training and everything was done from home, even the interviews
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Josh Barker
(@JoshBar15427789) reported
@cogecohelps I work from home and am required to be online for meetings, but your net doesn't work. It's been out for two days now. You said you fixed it when I called, but it worked for a whole ten minutes. Resetting doesn't work. Cogeco I'm Sick of losing internet connection.
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Zuppy
(@MonkMode_) reported
I've called cogeco everyday for like the past month and today was the first time I had someone competent on tech support nice!
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Vicki Gravelle🇨🇦🇨🇦
(@VickiJassyvg) reported
@cogecohelps @cogeco In st catharines I finally got thru with a different phone # and I'm told the problem is at my home
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Alan Cross
(@alancross) reported
@cogeco Are you down again in Oakville? These disruptions are getting silly.
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Stu Wilson
(@StuWilson1892) reported
@cogecohelps @cogeco can I watch my epico service on my laptop
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Laney 👩💻🥄🍊🇨🇦
(@pawprints1986) reported
@JanTheMan2010 @alysm745 As far as I know, only cogeco for mostly cable & bell for DSL - and places like teksavvy that don't use their own infrastructure but work off of cogeco/bell equipment But def not Rogers as of about a month ago. I can get Rogers cell service, but that's it. So far, hopefully?
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Anita VanderWerf
(@neaters77) reported
Been without internet for 4 days and @cogeco @cogecohelps tech support said “they called” prior to arrival that was booked but canceled because we didn’t answer. We were home! Give me best alt. Niagara sevices for a house full of online streamers! #Pleaseretweet #Cogeco #dobetter
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Robk Reacts
(@RobkReacts) reported
And down goes #cogeco again at start of day
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Loni Lee
(@Bedrock_Colby) reported
@VickiJassyvg @cogeco Having the same problem..and kids have to start school in an hour online
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alysm745
(@alysm745) reported
@cogecohelps @LivCompassion @cogeco Thank you, but I was also hoping you’d help my disabled friends too &!offer something affordable for us like other companies are doing. We are all suffering under oppressive internet costs. So much so that many disabled in Ontario don’t even have internet or even cable.
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Brian D Driscoll
(@BrianDDriscoll) reported
from
Oakville, Ontario
Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this
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Mathieu Brouillette 🤷🏻♂️
(@Kh3O) reported
@chengeling I once called Cogeco to cancel my PARENTS sub. No question asked. Done in 10min. But yeah Bell & Videotron can be like that. I use 'i wanna quit' to get deals off current sub. Person cant do a thing, they send you to other dept, and boom, 'newcomer price!'
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tanya hank
(@tycgreig) reported
Bro Cogeco has the most unstable internet I’ve ever experienced. Crazy they are a real company.
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Dr. Steve Vadgers 🇨🇦 & 🇺🇲
(@drvadgers1980) reported
@Lenageeh @Bell_Support FYI, I had cogeco once before. Never had any issues. Customer service was solid. Definitely have a look into them.
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TekSavvy Assistance
(@TekSavvyCSR) reported
@takedanger Hi Ted, as our vendor (Cogeco) currently has an outage in your area that would impact our cable customers as well. We will get our Outage Map updated to reflect it. They are currently working to resolve the problem ASAP and get everyone back online. -am
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Andy
(@Linkandy) reported
@jm_731 @cogeco Not working here either. West end.