Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (51%)
- TV (24%)
- Wi-fi (15%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Thorold, St. Catharines, Toronto county, Toronto, Montréal, Hamilton, Burlington, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Nepean, Bells Corners, and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Wi-fi | 6 days ago |
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Internet | 9 days ago |
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TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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zoro liker | caught up on one peas (@faggotzoro) reportedthought artfight was being crazy slow again but turns out cogeco **** the bed across ontario
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Sharon Larose🇨🇦 (@blackies1) reported@kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.
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💯JT.💯 (@JimmyT2022) reported@MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available
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Kevin K (@Tiger_JY) reported@cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.
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Zoobie Singh (@zoobiesingh) reported@cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco
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Lexi (@Lexi58746074319) reported@passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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Amanda (@Amanda90097805) reported@cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems
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The Wise Elephant (@TheElephante) reportedCancelling Cogeco after this. Wtf is wrong with these people
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Sharon (@RealSharonD) reported@cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday
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t time (@rocketjr12345) reportedOntario wide cogeco outage #GetMeOutOfThisProvince
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CRASH (@asharpe004) reported@cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?
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JMFH (@HeideckerJoel) reportedHey @cogeco you are down across the province. How about an update
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved
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Bob Loblaw (@Avocado26430508) reportedHey @cogeco! What happened to my install today? Lost half a days pay. Never left the house. Tech couldn't be bothered to ring doorbell, knock on door or call. Now being told the easiest I can get an install is August 5th. 2hrs to finally get through to a supervisor. Brutal
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The Wise Elephant (@TheElephante) reported@cogeco I am cancelling my Cogeco account. You guys are awful
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Coming In Hot (@ComingInHotSens) reported@SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi
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Norm (@quietlybless) reported@cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc
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Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down
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gg (@bruins31311) reported@cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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Sampson.d.ramm (@SampsonRamm) reported@cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?
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BMac (@wildchevelle) reportedThey are the worst. Happily changed to Cogeco a few years ago after 2+ years of issues with Bell.
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Jeff LeBlanc (@JeffLeBlanc777) reportedGot my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?
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Oasis0430 (@smercer0430) reported@cogeco is Oakville down right now??
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
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Clanker (@clanker69420) reported@cogeco Time switch providers you guys are absolutely awful.
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Phil Nickerson (@PhilNickerson2) reportedHey @cogeco, your internet service is appalling. Starlink, here we come. 🤬
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terk (@itsterki) reported@endofsuburbia @MikeDoris @cogeco Satellite internet is *** compared to fibre, slow speeds, more latency and a stormy day? Say goodbye to internet
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katie MINISH CAP ENJOYER (@yanitaoo) reported@cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO