Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville, Petawawa, Montréal, Brossard and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| St. Catharines |
TV | |
| Napanee |
TV | |
| Sarnia |
TV | |
| Oakville |
TV | |
| Peterborough |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Timlad67
(@Timlad67) reported
@cogeco Nope, Epico is the worst internet based tv service out there! Sitting just now, yet another 'outage', no internet, no tv, no pvr, again!!! Should have stuck with @Bell_Support #cogecoEpico
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Stacey Dobbin
(@StaceyLeeD65) reported
Our internet went down 30 minutes ago on Trout Lake Road in North Bay. I am on hold with tech support but thought I might get an answer here quicker?? Is there an outage? @cogecohelps @cogeco
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Wayne Nicholson
(@WayneNi12051783) reported
@globeandmail You can be sure it will benefit Cogeco. Why? Cogeco has never done anything for its emplyees.
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Prexus Swyftwynd
(@PrexusSwyftwynd) reported
@CarryTelecom And to think… just two hours ago I had a wonderful door-to-door sales from @cogeco offering me a nice deal to switch. I was saying how I was satisfied with @CarryTelecom’s service and pricing. Guess I won’t be renewing the coming term. Connectivity is worth a few bucks more.
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dirtypaws1978@gmail.com
(@dirtypaws1978) reported
@cogeco when are you going to fix this, it's been two months! I've called so many times I know some of the CSR's personally. The whole street! Come on, be better!
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Shayla Bradley
(@shaylariane) reported
from
Kingston, Ontario
Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?
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Logan Senese
(@Logansenese) reported
@cogeco is the Internet down in Niagara Falls area? Got back and nothing is up, have tried reconnecting and that didn’t work either (resetting the modem and what not)
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Rodney Marois
(@patchcollecter) reported
Hey @cogeco why no service for Peterborough for Nexicom for tv ?? they have phone line from Cogeco and buy it and sell to customers :
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Alan Roy
(@imopticalpsn) reported
@cogeco @cogecohelps we need login option for the golf channel app please! Trying to watch @TheOpen.
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Shayla Bradley
(@shaylariane) reported
@SteveCoville @cogeco We had nasty wind and rain last night! Not surprised it went down, but hoping to get back up soon.
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James Connor
(@JamesConnor1999) reported
@cogeco What I’m wondering is why I have no Internet service. @cogeco worse internet service in Ontario.
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🇨🇦 Kay-oss
(@KayDJohnson1) reported
There is a outage in Belleville Ontario. Been out for over an hour. Any idea when it will be back? #Cogeco
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James Connor
(@JamesConnor1999) reported
@cogeco worse service in Ontario! Sunday evening trying to watch soccer game and do work and the Internet goes down! Wtf @cogeco
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James Connor
(@JamesConnor1999) reported
@Oakvillehydro Question how can we loose power on a Sunday afternoon? Not sure who provides worse service @Oakvillehydro or @cogeco
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Sperger King
(@DoomSperg) reported
Why does cogeco internet suck so hard 😤 they sent a technician just last week because I keep losing my wifi signal and they assured me that the issue was resolved, but I’ve been without a signal for damn near the whole evening.
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Derek Demont
(@DemontDerek) reported
@cogeco good job! Sell me 1 gig internet give me 150 Mbps and then don't give me my home based business phone number back 6 days now and losing money every single day! anyone asking no I WILL NOT recommend their service . Broken promises every single day
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Dave Millar
(@DMillarVP707) reported
@cogecohelps My internet is experiencing extreme slow service right now. Any explanation from cogeco as to why it’s so slow in #Smithville today ?
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Bill Dee
(@BillLeaf39) reported
@cogecohelps: Cogeco really sucks this week. For the third time several HD channels, including Chex 702, and time shifting channels are out. Neighbours in our building say that we should switch to Bell. Don't want to do that, but getting tired of re-booting without success.
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m.f
(@tvjunkkie) reported
@cogeco you have that absolute worst app ever made disgusting how bad it is
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CC
(@CCh5n) reported
@startca by chance, are we having issues with Cogeco this morning in the Milton area?
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James Connor
(@JamesConnor1999) reported
@NewsInOakville anyone know a good cable provider in #Oakville? Our current provider @cogeco sucks!
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ZACK
(@DRIVEN_SERB) reported
@Jedimaster262 @trustednerdscl1 @CarryTelecom You mention cogeco do you are outside of Toronto. The carrytel service in Toronto is pure trash.
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Jedi Master 262 TTV
(@Jedimaster262) reported
@trustednerdscl1 @DRIVEN_SERB @CarryTelecom ive been with them 3 years. yes sometimes there are issues but rarely for me. I can put up with it no problem for all the money i am saving versus cogeco
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Shayla Bradley
(@shaylariane) reported
@SteveCoville @cogeco I’ve rebooted, power bar all the way off and back on, unplugged etc. and nothing. The @cogeco outage site still shows an outage for us too.
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Amy Rensby
(@amyrensby) reported
Dear @Bell_Support - your small biz support services suck. Not even sure what I’m paying for. After 3 weeks, 3 tech visits, a missed tech visit (I wasted 2 hrs waiting for), still don’t have wifi functioning on my patio. Looking forward to calling @cogeco today.
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J Abbey 🇨🇦
(@Mr_J_Abbey) reported
@cogecohelps Steven I am aware of both of the points you made. I've been a Cogeco customer for over 30 years. Add on packaging is not really an option if you live on a fixed budget.
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m.f
(@tvjunkkie) reported
@cogeco I hate your app it sucks #cogeco
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Shayla Bradley
(@shaylariane) reported
@PennieBabcock @cogeco It’s been extended again. You’re right — I can understand a delay and an outage, but I do need to know when I can reasonably expect to work. An actual estimate would be wonderful, @cogecohelps.
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Shayla Bradley
(@shaylariane) reported
@ChartrDavid @cogeco It keeps going in & out and nobody seems to actually know what’s going on even though there’s presumably someone out there attempting to fix it who could shed some light. Word is they’re working on it, but it died again. Tomorrow’s day 3 without summer reading school for my kid.
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Alan Roy
(@imopticalpsn) reported
@cogecohelps @cogeco @TheOpen Yes, the problem cogeco isn’t listed under cable providers to login with