Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (54%)
- TV (21%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Brockville, Toronto, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, and Saint-Philippe-de-La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
TV | 14 hours ago |
|
Brockville
|
TV | 14 hours ago |
|
Toronto
|
Internet | 3 days ago |
|
Pembroke
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
Toronto
|
Total Blackout | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Norm (@quietlybless) reported@handiclapper @cogeco @CRTCeng He said he's a Canadian born Nigerian.But again , if you're educated in the school system and bothered to get to know or hang around another culture , your accent isn't as thick as those that just arrived here. Never. This woman just didn't speak the way he liked.
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José Salazar (@jasalazar01) reportedHi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.
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john (@leafsfan381) reported@CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.
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JMFH (@HeideckerJoel) reportedHey @cogeco you are down across the province. How about an update
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Sampson.d.ramm (@SampsonRamm) reported@cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?
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Patrick (@pnbbeall) reportedBy the looks of Twitter @cogeco can't keep it's internet going. But that doesn't mean you'll get any money back for the service they are not providing.
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Jeff LeBlanc (@JeffLeBlanc777) reportedGot my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?
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The Wise Elephant (@TheElephante) reportedCancelling Cogeco after this. Wtf is wrong with these people
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Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported@cogecohelps Hi, Sandra! The other member is in east Hamilton and had no Cogeco service since yesterday around noon. There was an issue in finding restoration of service time or cause of disruption with your app. @JTkksmom
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Clifford Mathew (@cliffmathew) reported@MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.
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Nern (@ItsNern) reportedthis restaurant has better Internet than my house **** you Cogeco you suck
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Norm (@quietlybless) reportedIt says FF but as you can see , the screen does not move. Another hot day , indoors with s**t-ball service from @cogeco @CRTCeng
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Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported@cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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Tyler Sommerville (@keithurbfan) reported@kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash
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Gem (@gem_ilm) reported@zubic_eth @cogeco @Starlink they should fix up. we got issues with network providers too.
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Ultra MAGA Kelly (@KellySuzanne9) reported@corpcapture @cogeco All internet down around central Texas. Was this an attack ?
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Richard von Stauffenberg (@RickvonStauff) reported@CanadasLeafs @LeafsPassion85 Bell & Rogers are my only 2 real choices where I'm at. I hate both of them. If I had the option to get Telus, I'd never, ever get Rogers or Bell again. I'd even take Cogeco over both of them. But, I really want Telus to come to Atlantic Canada.
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Ashleigh Atkinson (@IronForgedFit) reported@cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.
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Sharon Larose🇨🇦 (@blackies1) reported@kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.
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Torontonian (@YYZ2YGK) reported@cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.
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gg (@bruins31311) reported@cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service
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Jessca (@Enna_Acssej) reported@YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.
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MISE (@mise35) reportedHey @cogeco thanks for the repeated emergency warnings that I can't shut off. Put it at the bottom of the screen. Don't cut out the channels entirely. Not aure why it comes through your service and not my cell.
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G (@GMan008EEN) reported@cogeco outage in Kingston
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Sharon (@RealSharonD) reported@cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday
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The Son of God (@touchescodling) reported@natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems
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PWindsor (@PWindsor2) reported@MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?
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Colin Purcell (@colinpurcellx) reported@cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?
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Phil Nickerson (@PhilNickerson2) reportedHey @cogeco, your internet service is appalling. Starlink, here we come. 🤬