Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (41%)
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Internet (40%)
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E-mail (8%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Steinbach, Toronto, Belleville, Petawawa, Montréal, Brossard, Oakville, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland and Sarnia.
| City | Problem Type | Report Time |
|---|---|---|
 Steinbach |
TV | |
| Toronto |
Total Blackout | |
| Belleville |
Wi-fi | |
| Toronto |
Internet | |
| Petawawa |
Internet | |
| Montréal |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Alex DiRenzo
(@alxdzo) reported
@cogecohelps No internet service in Burlington all morning, nothing new with this trash ISP the story of everyday with Cogeco in 2020. Still sending my bills for full month of usage though.
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Justin Hebb
(@JustinHebb_) reported
@cogeco Horrible service.
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Russ
(@crookid) reported
@kirayabaa @cogeco @cogecohelps Cogeco not working in Bronte either....
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Justin
(@justincooke182) reported
@cogeco As a temporary fix, hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end.
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Jeremy Chafe
(@JeremyChafe) reported
@cogeco ok I am now done with Cogeco - I can’t believe I have waited this long - service is plagued with problems - another outage today - I don’t care if I have to go cellular
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Minnie Mom
(@MinnieMom2) reported
@cogecohelps Major outage in Windsor as well. Cogeco status page won’t even load either.
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Costa K
(@Costa_Klad) reported
@cogeco We are down in Oakville. We have been mandated to WFH and kids have online school. Kind of an emergency
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Ethan
(@TheGoatET) reported
@cogeco I think I’m switching internet y’all are *** for 300$ a month straight garbage
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Val
(@a_pale_jewel) reported
@cogecohelps @HeatherTuba I think this is more than "an issue". This sounds to be a major outage. Can't even access the Cogeco website.
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K. Burton
(@kjcburton) reported
There seems to be a cogeco outage in Burlington. I can’t even connect to the cogeco webpage by my phone to report it.
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Redinhamilton
(@redinhamilton) reported
@cogeco Maybe try investing your profits in upgrading infrastructure instead of bloated CEO salaries and high manager ratios. Maybe stop contracting out all your maintenance to lowest bidder. Maybe that would stop all the "issues" you have.
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C Nodwell
(@C_NODZ) reported
Anyone else experiencing an internet outage today? Really throwing a wrench into this synchronous learning. @Sflecce @cogeco #OntEdReality #OntEd
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Dave
(@Sup3rDave) reported
@cogeco Looks like the outage is a DNS server problem. Easy band-aid is to hop on Google's DNS while this gets resolved.
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PoliticalTruth
(@PoliticalTruth) reported
@niagaracatholic Ummm did the service go down on Cogeco ?
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ManyCallsManyMeetingsCLPOTTS🏴☠️
(@carleekat) reported
Love when internet crashes. Phone lines busy. Website down. Way to go @cogeco... y'all knew today was first day of online learning... and yet, crickets. #cogecodown
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Laura
(@laulaps1) reported
@skistheday @cogeco There's outage for Cogeco across Ontario
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Ladan Katouzian
(@LadanKatouzian) reported
Power is down in Oakville! Phone and internet! @cogeco #cogeco #oakville
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Nathaniel Palmer
(@Nathani78704805) reported
@cogecohelps in Internet outage in Peterborough Ontario. Tried to report it on the website is using my phone's data but the actual cogeco website won't load.
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Bradley Finlayson
(@GingerFin92) reported
Outage in Niagara Falls as well @cogeco
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Dave
(@Sup3rDave) reported
@cogeco @cogecohelps Looks like the outage is a DNS server problem. Easy band-aid is to hop on Google's DNS while this gets resolved.
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Vicki
(@VickiSMcKinney) reported
@cogeco having trouble with my internet and don’t see any outages in my area. Have rebooted the router but still having trouble. Any suggestions
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Mr. ButterBrain-Elect | Parler: @ButterBrain
(@ButterBrained) reported
@cogeco Your website is down and your customer support phone number just hangs up. What is going on?
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Kathy Cooper
(@kathyRNCP) reported
@cogeco Do we have any sort of eta on resolution???
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Diego
(@Diego31630607) reported
@antonellimark @cogeco Yeah my internet cut out just as we were about to be dismissed for the morning.
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Massimo
(@massimotod) reported
@cogecohelps @cogeco internet down I’m headon forest. Guess all@the kids doing online learning crashes the servers lol
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Sinisa Grkovic
(@SiniGrko) reported
@servicesdown_ Down in Burlington. Cogeco is being silent and not providing any updates!
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Dr.Voltz
(@VoltzDr) reported
@cogeco @cogecohelps Honestly fix your lines. Its unacceptable that you are still having this many issues in 2021. At the very least communicate instead of staying completely silent. Absolute joke of a company.
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Palace Fan Pete
(@pjelite) reported
@cogecohelps is the a major outage at cogeco in and around Dundas ?
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Christopher Dyal
(@LIQUIDFRICTION) reported
@cogecohelps I think what is happening is that there was only limited internet coming into everyone's house right now. We've got five laptops running here and some people have internet and some don't. The secondary problem is that you can't get in touch with Cogeco via phone...
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Hany Girgus
(@ahmose_I) reported
@cogeco I rely on your internet service to work from home. I hope you fix the issue soon!