Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Unionville, Mississauga, Toronto, Ottawa, Verona, Port Lambton, Kitchener, Chatham, Milton, Niagara-on-the-Lake, Montréal, Markham, Perth, New Prussia and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 Unionville |
Internet | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Momto2
(@Momto23) reported
Our street has many houses that use @cogeco. When it goes down we all go down - we have a group chat. Its clearly a @cogeco issue - please fix stability in SE Oakville! Its on and off constantly almost daily!
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Pat Nikita
(@pnikita13) reported
@cogeco Paying for a Gig service and still getting 16-18MB, what a joke. There is an outage or work going on every day. When does this become unacceptable?
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Garry Levere
(@garry_levere) reported
Hey @cogecohelps @cogeco my internet is awful the last two-three weeks in Beamsville - what’s up?!?!?
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Amanda Elliott
(@mrselliott2019) reported
@garry_levere @cogecohelps @cogeco I spoke to them yesterday and they told me it’s because a third-party company who provides IP addresses cannot keep up with the workload that they get from Cogeco bell and Rogers. And apparently Stoney Creek and Niagara are the worst
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Lalliees2
(@lalliees2) reported
@cogeco Internet down again today. Only cogeco. No one else
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🌷🌳Spike663🇨🇦🇬🇧🌷🌳
(@spikee663) reported
@cogeco @cogeco internet is down again for at least the third time this week in Windsor!
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Ekta
(@protEkta) reported
.@cogeco @cogecohelps it would be nice to go one week without service issues. #hamont
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Paul
(@wogglem) reported
@cogeco Our internet is not working for the 3rd time in 1 week. What is going on? Is there an underlying issue you need to fix because this is unacceptable.
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N0a|-|
(@NoahSakazaki) reported
Another day another #cogeco problem. This time tv
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LOZO GOLD
(@LozoThe) reported
@cogeco Please fix the internet RN it keeps kicking me out of my games and it is very annoying
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Accessibility Hub
(@AccessHubQU) reported
@KeithMcWhirter @MapleDan1 @MIHomeYGK give it a minute. My speed is down to 0.4mbps...paying for 40mbps. Already complaints of cogeco outages out there this morning.
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Mike Thomas
(@writermiker) reported
@SandraPupatello @cogeco Damn straight. My 89 year old mother-in-law doesn't even have the internet @cogeco
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Dannie Speck
(@MapleDan1) reported
@trekkerk @MIHomeYGK How many people having issues have a TP-Link Router? This is what Cogeco is trying to blame it on.
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Red Queen
(@LittleLillyCat) reported
@janeinptbo @cogeco @cogecohelps having the same problem in Peterborough
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Michael Walker
(@FilmProducerGuy) reported
@Cogeco just sent me a "wasn't our fault" letter for the outages over the past few days. They blamed "an external issue not exclusive to Cogeco". I wasn't thrilled about the outage, but the "not our fault" letter is sad. Whose fault was it? #cogeco #passthebuck
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Andrea Lalonde
(@ALCreary) reported
@MapleDan1 @MIHomeYGK Our internet has been slow (Cogeco) and went out completely for about 5 minutes
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Elif Ozgecan Hız
(@elifozgecanhiz) reported
well done to my internet service for handling that as it's not the most stable. @cogeco 🙌🏻
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Edina
(@Edina87) reported
Really Cogeco??? ANOTHER outage??? Only the TV this time, though. Thankfully I still have internet so I can work... but come on, 3rd time in a week???
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G Cambridge
(@uncle_grimey) reported
@cogeco I am trying to get to billing and account information to upgrade my service and I cannot contact that department by phone. Busy signal every time I try.
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jay corby
(@corbyjay) reported
@cogeco How about discounting our bill for the two days the internet was down !!!
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Dee Evans
(@DeputyDawg95) reported
@cogecohelps I am unable to access my cogeco email as it appears your website is down. Any eta for when that might be resolved?
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Drake White
(@DuckFunky) reported
Anyone else in #HamOnt having issues with there Cogeco Internet? Trying to work from home and zoom keeps disconnecting because of poor internet connection
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🌷🌳Spike663🇨🇦🇬🇧🌷🌳
(@spikee663) reported
@cogeco Service is down again in windsor for at least the third time this week!! @cogeco windsor
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Airie
(@Airie91279769) reported
Cogecos being slow, won't load pages. Another outage or? #Cogeco
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Rose Gold (ABRG)
(@RoseGoldQueen9) reported
@cogeco Got an email from Matt Wickham today .Why aren’t customers getting a credit for the service disruptions? I’ve waited over a month for someone to grab my boxes ..still no call and you cut off my internet by accident over that.A credit would help us parents over a sorry!
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Chris
(@Chris63527998) reported
@cogeco We have experienced a couple of very minor inconveniences with the service, nothing real to mention of call in about, but I WANT TO SAY THANK YOU FOR THE EMAIL YOU SENT IN REGARD TO IT...I WAS THOROUGHLY IMPRESSED WITH THE ACKNOWLEDGEMENT AND APOLOGY. THANK YOU COGECO
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load boss
(@load_boss11) reported
@Mugginstoo @MapleDan1 @MIHomeYGK Ta i am with cogeco but we been having that problem since the outage last week
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Lisa Koster
(@lkoster) reported
@cogeco is there an issue with your website? I cant seem to get it to load??
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Voice2021
(@CANVoice2021) reported
Anyone else having issues with CTVNews Channel on Cogeco freezing every few minutes? @cogeco @cogecohelps
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Curler
(@janeinptbo) reported
@cogeco you having issues in Peterborough? Half the channels are frozen!