Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Peterborough, Trenton, Toronto, Brantford, Bolton, Sarnia, Barrie, Harrow, Windsor, St. Catharines, Napanee, Oakville, Guelph, Brownsburg-Chatham and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Wi-fi | |
| Trenton |
Wi-fi | |
| Toronto |
Internet | |
| Brantford |
Internet | |
| Bolton |
||
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Lynn Marsden
(@IAmSurvivingNOW) reported
Holy christ apparently I'm not protected from my mommy being able to even cancel my cogeco cable & cell phone - wtf 🖕
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Robk Reacts
(@RobkReacts) reported
@cogeco issues west side Windsor?
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TWENTY14
(@lifeoxpause) reported
@cogeco @cogecohelps you’re internet sucks
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Francisco Santana
(@PilotFranciscoS) reported
@cogeco I got the 1GB UltraFibre service, how, when, where, what can you/I do in order to see my upload speed go higher than 30 Mbps, as I was promised when I signed up for the service?
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johnmaher
(@johnmaher0) reported
@BatPost @nationalpost They should sell, I have been a Cogeco customer and a Roger customer. Rogers service is far superior, Cogeco seems not to care. No customer surveys, no call backs , no concern.
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Adam cook
(@adamcook1234561) reported
@cogeco wish you guys would have just accepted the take over from Rogers. Better products and service that way.
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ThicManDaddy
(@ThicManDaddy) reported
@cogeco your internet is ******* dogshit you stupid **** **** wifi keys remove e
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Cust Service Ratings
(@csscoreboard) reported
Cogeco: I needed to cancel a channel service today, and I dealt with a wonderful woman, Julie. She was friendly, h
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Trudy Vincent-Matusiak
(@TrudyMatusiak) reported
@cogeco I see cogeco is down again.
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Adam Lesniewski
(@AdamLesniewski0) reported
@cogeco are there any outages for postal code N0B2K0? My internet just went out. And this is day 1 of your #epico service for me.
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Nate Clare
(@nateclare25) reported
@ryanclare24 @cogeco We would pay for fiber optics too. Just please help!
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Lisa Lum
(@LisaLum61) reported
@cogecohelps so your taped message says there is an outage in my area of Windsor and to check cogeco/outages for updated. I go that page, input my postal code and it comes up no outages. What is the estimated time service will be restored?
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Rodney Dowd
(@rodneydowd14) reported
@cogeco Just tried to order #cogecoEPICO and was turned down. My old TiVo died last night and now I have to go 5 days without any TV until the replacement arrives. They are incapable of changing from replacing my old TiVo to setting me up with the new system now that the order was sent.
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Kyle Goddard
(@_LordGodd) reported
@cogeco no internet service in Aldershot, near Northshore and Francis.
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K C
(@kcxlt) reported
@cogeco unable to watch recorded shows on epico. Is a server down?
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Rodney Dowd
(@rodneydowd14) reported
@cogeco I just called to order #cogecoEPICO but because they’ve already called their own warehouse and ordered a replacement for my old obsolete broken TiVo I can’t have Epico. Ridiculous! Apparently Cogeco can’t walk and chew gum at the same time.
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Josh
(@rquisjosh78) reported
@cogecohelps @osmanyusuf_ @cogeco Iim in the same area and am having issues
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps so the problem is my fault and not cogeco's is the standard answer.. it's bull **** your lack of customer service.
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Morgan ૐ
(@MariannaMorgan) reported
@cogeco my internet's very slow Can you help me?
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johnmaher
(@johnmaher0) reported
@BatPost @nationalpost @cogeco They should sell, I have been a Cogeco customer and a Roger customer. Rogers service is far superior, Cogeco seems not to care. No customer surveys, no call backs , no concern.
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Adam Lesniewski
(@AdamLesniewski0) reported
It dropped for 5 minutes. I had to unplug my modem and plug it back in. If this is a sign of things to come, I'll be canceling this service. @cogeco @cogecohelps
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ValueNotDeadYet
(@ValueNotDeadYet) reported
@UniverseNation2 @financialpost @fpcomment I dont think the free market has anything to do with it. Clearly anyone with money in Canada can build a network, but it seems its not economically viable enough to build. Look at Cogeco, who has debated Wireless for years but is happy to stay in the Internet/TV business $$$$
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trucker haven
(@truckerhaven) reported
@cogecohelps please put the DUE DATE on the screen under BILLING. I know you'd like use to just keep paying you whenever you create the bill but come on!!! #cogeco #sucks
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Robk Reacts
(@RobkReacts) reported
@cogecohelps @cogeco ended up being down for about 30 mins then the dns servers caught up again. :)
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JunglePolls
(@Jungle_Polls) reported
@cogeco Are there internet issues in Milton?
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John Sid
(@johnsid) reported
@maurice_venere @cogeco @cogeco down in Burlington
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🇨🇦Sports, Movies and Music for $400 🇨🇦
(@SportRage2021) reported
Rogers telecommunications/Cable has purchased Shaw telecommunications/ Cable for $26 billion. Rogers also tried to take over Videotron and Cogeco but were denied. Rogers can kiss my ***. They push woke garbage diversity on everything they touch.
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Adam Lesniewski
(@AdamLesniewski0) reported
@WriterGiovanni @cogeco Is it really that bad? I'm literally without cable waiting for the Epico boxes to be delivered to my house. I hope I didn't make a mistake.
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Syrup King BA MBA PhD
(@MapleBetsHockey) reported
@cogecohelps Nah it's cool. You guys ripped her off for years. Always the same thing. Apology and an offer of $5/month off. I switched 2 years ago and Ive never been happier with my ISP. Cable bill went from $240 to $125 a month. Wake up Cogeco.
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Norbt
(@newcdn) reported
@peternowak Does Cogeco have the capacity to not only buy Freedom, but roll out a 5g network across 3 provinces?