Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Leamington |
TV | |
| Mississauga |
Internet | |
| Kingston |
TV | |
| Peterborough |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Carvalho
(@jimbri) reported
@cogecohelps @spug92 @cogeco I pay for a service. If you can’t provide it don’t expect payment of next bill
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Ken Waller
(@kenwaller1) reported
@ihoplad @cogeco I’m in North Bay...no internet since 10 am...2nd prolonged outage this week
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HAPPY NO MASK!
(@_DJ_Dr_J_) reported
@cogeco second time internet down this week in Milton with 2 kids online learning and work zoom meetings.... will you be issuing credits?! What the hell am I paying for?
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NeyTheNerd
(@NeyTheNerd) reported
@Cogeco seems to be going down in Ontario again. I've seen reports of it down from GTA to Windsor at least. Second time this week. Schools and home workers overloading them maybe?
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Kris Ross
(@RossKris) reported
@cogeco Any estimate on when internet will be restored? Currently experiencing the second outage this week.
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Taylor Gallant
(@UncleSpoony) reported
@cogeco guys, you MUST update your website for the outage. The phone IVR tells you there is an outage but nowhere online does it mention. As a former Cogeco employee, this is an ongoing issue that still hasn't been fixed since my tenure.
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Stella Starfish
(@arsongurl) reported
Tuesday morning we missed my cousins funeral that was livestreamed due outage! Now I am missing the funeral of 2 family friends being livestreamed at 10:30 am this morning! This is very distressing to me and my family. This is upsetting! #cogeco #cogecoouttage
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Pawel Bozek
(@paulbozekvw) reported
@cogeco lets see How long it will take for you to get paid now for all this crap
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erica
(@niceandspliced) reported
@cogeco @cogecohelps my internet is down again west niagara
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grayham72
(@Grayham72) reported
Looking forward to the confirmation that I will receive a credit for the Cogeco outage which will cause me to pay for unnecessary data this month. Or I will be confirming my move to @Bell
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Dance Dad
(@dancedad40) reported
@erinpepler @cogeco I already had to cancel one
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Ryan Ouellette
(@ORyn2) reported
@cogeco Down again.
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Chris Phillips
(@ChrisPhillips68) reported
@cogeco Is there a system-wise issue with internet system today?
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Michelle
(@michellemikom) reported
@cogeco @cogecohelps are we experiencing another connection issue??
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Charmaine
(@justcharmaine14) reported
Issues again today @cogeco ! I’m sure a rebate will be coming! Ya right!!
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James Griffith
(@griffydeck) reported
Oh fantastic. @cogeco seems to be down in #ygk again. It’s hard to make this synchronous remote learning thing workable/meaningful when neither teacher nor student can access classroom or resources. #onted #FireLecce
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Kay
(@kimdef1) reported
@servicesdown_ Down in Hamilton. Trying to teach kids who are in Cambridge. Need to find a new provider, this is ridiculous! Thanks @cogeco 😡
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Brad Hoffman 🇨🇦
(@producerbrad) reported
@cogeco The problem is back again. Are you guys going to pay for the data overages on my phone as a result of me having to hot spot it to my computer in order to do my job?
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Yvonne Jackson
(@Yvonne25) reported
@cogeco My internet is off right now! Problems again?
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Suzanne McCalden
(@McCaldenSuz) reported
@mjwheelerali @cogeco @cogecohelps Oh. And when I called the support number, it was it was no longer listed. What?
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Cristina Armstrong
(@cutefungirl) reported
@outagedetect @cogeco Outage in Burlington. Anyone else?
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Stephen Canham
(@CanhamStephen) reported
@cogeco more internet issues. I hope we are getting credits in our bills for this
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Debbie van der Beek
(@DEBBIEVDB) reported
@cogeco seems you are having issues again today! Please update your customers.
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Jaden
(@SportssFN) reported
@_DJ_Dr_J_ @cogeco Been asking the same question for 2 years. Why do I pay for something that has never worked at the speed we pay for
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Jen Thompson -Carter
(@J_niferTC) reported
@maryjoheeney @cogeco It is for us. And the company phone # sat out if service.
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Trevor Hall
(@xLOVECRAFTBEERx) reported
@cogeco internet down again. Only half the house components though....
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Ruth Watt
(@ruthieann23) reported
Cogeco internet down again#cogeco#hamont
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Pawel Bozek
(@paulbozekvw) reported
@cogecohelps @spug92 @cogeco Sorry!!!!! Does not cut it. Fix it
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👑🦊💡💰💥🦂
(@RobMcKinley17) reported
@cogeco @cogecohelps any problems in burlington??
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MJH
(@maryjoheeney) reported
@cogeco Is the service out again in the Oakville ?