Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Toronto, Calgary, Dundas, Edmonton, Brampton, Fairmount, Burlington, Amherstburg, Ottawa, Hamilton, Sainte-Agathe, Peterborough, Mississauga and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Toronto |
Internet | |
| Calgary |
Internet | |
| Dundas |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kyria Marquez
(@kreggeti) reported
from
Oakville, Ontario
@SLBM2006 @KevinCeli1 @cogeco Make sure your internet is fast, i have the 360 with 7 people at home, 3 doing online school and 4 working from home, never a problem
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jacob
(@jacobrharding) reported
@cogecohelps Cogeco down in my house
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Will Wiarda
(@WillWiarda) reported
@cogeco Can I still use my Amazon Fire Stick or other types of Android boxes if I go to the EPICO service?
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Ozland
(@ozland2277) reported
@cogeco is it just our home, or is the internet service in Millgrove / Flamborough absolute garbage over the past 2 months. Wth cogeco?
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Ozland
(@ozland2277) reported
@SLBM2006 @cogeco Powerful Wi-Fi. Our Wi-Fi is garbage with cogeco
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RenfrewCountyScanner
(@RenfrewCntyScan) reported
@cogecohelps @cogeco are there issues reported in Pembroke?
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Martin Wiltsey
(@Le_Boucheron) reported
@CBCOntarioToday Well....it's at a point with @cogeco that they issued a letter of apology for the numerous outages, followed a few days later by yet another outage (at least in my area) that took out both Internet & phone service, but I noticed that they didn't offer a rebate or discount.
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Habguy
(@habguy17) reported
Anyone else out there in Habland getting screwed by Cogeco super sports pack tonight? No signal on any of my channels. 38 minutes on hold 55 minutes total and no game yet. 🤬
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Sarah
(@SLBM2006) reported
@KevinCeli1 @cogeco It doesn’t really... I’ve had issues almost everyday with EPICO.
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Sarah
(@SLBM2006) reported
@ozland2277 @cogeco I can’t tell you how many times my face has frozen in some god awful distortion while teaching my Grade 8s!
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Lori Littleton
(@littletonstc) reported
@cogecohelps @cogeco Do you have 30 minutes? Suffice it to say I cannot get the service to work in a consistent manner and my kids and I keep getting kicked out of meetings. Would love a manager to contact me.
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hamlet
(@aoserd) reported
@cogeco how about offering a reliable $&?.‘a internet service
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Ali
(@AlishaCorriveau) reported
@cogeco New customer and we are always loosing internet... not impressed with our services.
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Travis Tyree
(@Iamtravistyree) reported
@cogeco you guys having issues?
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Alex 🌹
(@inthebedmp3) reported
@girlofthundrmp3 **** cogeco all my homies hate cogeco
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Matt
(@Matt_Squire1112) reported
@jimbri @cogecohelps @cogeco For my house the internet is not working at all. I’ll try rebooting it
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Gav
(@CraigandBacon) reported
@cogecohelps wouldn't be normal month without Cogeco going down
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Matt
(@Matt_Squire1112) reported
@cogecohelps @cogeco Hello, is there another internet outage in the Niagara region?
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps tried to do that with no success but that should not be surprising with cogeco's level of customer service.
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Erin Heather
(@ErinMcMom) reported
It’s a PD day so that teachers can write report cards. Of course it’s only fitting that my @cogeco internet is down AGAIN. Get it together guys! I never should have left Rogers. 😩
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Chrystal
(@snowdropdreams) reported
Okay @cogeco @cogecohelps seems like our internet is down already this morning. I've reset everything and still cannot connect on any device. This is getting ridiculous. Time for a rebate?!?
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Mama B
(@Mama__B) reported
Oh look. Cogeco is down. Again. 😒
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Pierce Lapensee
(@lapensee182) reported
@1_idie @cogeco Yep all sports pack channels are down right now. Every year this happens at least twice a month.
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps why go private? are you embarrassed at the obvious poor customer service cogeco has. I have no issue having everyone seeing how cogeco responds to my issue.
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NooKings | Ashwin
(@WheresJaiswaldo) reported
Wow microsoft teams is the worst thing since cogeco
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Greg Sweet
(@GregSweet11) reported
Hey @cogeco @cogecohelps what's up with the internet in Burlington? An outage perhaps?
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Matt
(@Matt_Squire1112) reported
@cogeco @cogecohelps Is there another power outage in Niagara?
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M. Fournier
(@fourn) reported
@tristandamours @sambapete @JeremyFilosa And it’s getting worse as the story unfolds. In #IMFC Radio Filosa said they had to remind the #cfmtl front office that they had free ads on Cogeco network. And now on your show he adds that they left those free ads on the table at the end of the contract? Un-freakin-believable.
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Michael Moniz
(@mikesmoniz) reported
@MarkCripps @startca Same here. So glad I left overpriced and poor service cogeco for Start
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Kevin
(@KevinCeli1) reported
@cogeco But with weak, unpredictable, and unreliable internet service, how will this work?