Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (49%)
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Internet (31%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Stoney Creek, Watford, Montréal, Brampton, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia, Brockville and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Stoney Creek |
TV | |
| Toronto |
Internet | |
| Watford |
Total Blackout | |
| Toronto |
TV | |
| Montréal |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Tall-Talons
(@Tall_Talons) reported
@MeisterLiTweet @Activision Or when drm is online only practically making the game a ticking time bomb for when the servers go down and then the game wont be playable anymore. I remember last year when our internet went out for a whole week cause cogeco are incompetent, and I couldn't play thps 1+2 cause..
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Twisted Tales Studio
(@TwistedTalesSt) reported
I guess I will call it. Going on 10 hours and the internet is still down, so I will be canceling stream tonight. Hopefully cogeco figures out the issue in time for me not to miss another full day of work 😒🤬
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Wendy Justine
(@WendyJustineg) reported
Day 4 no internet again. Do Cogeco give a damn No of course not. #cogeco #cable #chchtv
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Jean-François Mezei
(@jfmezei) reported
Rogers: “The Commissioner fails to consider the impact of entrants and reduced barriers to entry and expansion resulting from the CRTC’s MVNO Policy. “ The MVNO policy is designed to prevent new entrants. (Though Cogeco may be able to offer temporary service in limited areas.
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Jodi 🤦🏼♀️
(@Magpieskitchen) reported
It’s payroll day and we have no internet. 🙄 #cogeco #outage
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Blair Goodie
(@BlairGoodie29) reported
Is there issues in north Burlington ? My internet isn’t working #cogeco @cogeco
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Philippe Chamberland
(@Chambyy23) reported
Yo what’s up @cogeco can you fix your ******* wifi please im tryna rank up d3 in val
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Shy
(@shyybread) reported
@cogeco once again cutting in and out of service for hours. -_-
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H Marc Bower
(@hmarcbower) reported
@cogeco @cogecohelps You know, when you send me email (already a customer) that starts off sounding like I'm finally going to get gig internet, then you explain that you upgraded the network in a place over 300km away from me so *they* get gig, it just makes me irritated. ;)
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Dave
(@Dirtydavi) reported
@cogeco is my internet supposed to be terrible right now? Belleville ON. Thx
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Mac Whalen
(@MacWhalen) reported
How is it that my TV service cuts out during every major sporting event I want to watch? I’m starting to think Cogeco doesn’t like me…
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vox
(@dribvox) reported
god I ******* hate cogeco so ******* much man we cant improve our service because that'd cost money get ******** outta here of course it'd cost money you think you're just gonna barter for fiber or better lines like?????
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Johnny
(@JAdawgity) reported
@cogecohelps @cogeco Hi Cole, actually you helped me earlier by Facebook messenger. Turns out it was indeed an area issue. Glad I pressed on this and that you could help but my goodness 7 days of disconnects ever 10 minutes was overwhelming. Glad it was finally fixed.
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alexmorozny
(@alexmokronos) reported
@CanadianUkrain1 Cogeco cable is not VPN and Cornwall sucks as a low life magnet.
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Craig Brummell
(@Cbrummell1) reported
from
Lakeshore, Ontario
My next door neighbour was just told by @cogeco that they cannot fix her broken wire to her house for 3 months, so no phone, Internet or TV until September. Never heard of waiting this long to fix a single broken wire. Glad I have my Internet with @bell #scarry
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sammi
(@sam_hh5) reported
@cogeco @cogecohelps third time this week our internet has been down completely in halton hills, what is going on this week???
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C_P88
(@CPete88) reported
@CanadianUkrain1 Umm… a VPN would never show a host as a residential ISP like Cogeco. Cogeco isn’t in the business of providing VPN hosting. It would show the name and IP of whatever server farm the VPN contracted in that country. Whoever clicked that link was using their unprotected IP.
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Mary Lou Tatton
(@MLTspecialties) reported
@AureliaCotta @RogersHelps @FreedomMobile Yup. That’s how service works these days. Badly. But eventually everyone comes to despise their ‘provider’. Cogeco & Bell. I hate them equally.
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Johnny
(@JAdawgity) reported
@cogeco your response times to outages are horrendous. I've been without stable internet in Milton since last week and can't have someone come check the issue until Thursday. Very disappointing.
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Nicole Brainard
(@NicBrainard) reported
@vanheukelom Just curious if your service has been restored? We have had internet or cable for 12 hours now. Wondering if it is a cogeco issue or something in our end
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𝚖𝚒𝚔
(@Inkedhippiie) reported
@cogeco probably has the worst customer service on this planet
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Pierre Laframboise
(@Rasmanpierre) reported
Something going on with Cogeco internet service in Kingston. Download speed for live stream jittery and has dropped below 30mbps. Anyone else having trouble with their Cogeco internet in Kingston tonight?
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Wendy Justine
(@WendyJustineg) reported
Cogeco has to be the worst internet provider in the world. How is 7-10 days acceptable to be without internet????? 3rd time this has happened, yet they’re still taking my money. Is Bell any better? @cogecohelps @Bell_Support
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Wendy Justine
(@WendyJustineg) reported
Day 3 still no internet. Day 3 of using my hotspot, my data to work. But Cogeco just keep on taking my money for a service I can’t use. Oh but according to their commercials they treat their customers like family! #cogeco #cable
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Jim Parsons
(@JPWP) reported
Tonight is a historic night: @cogecohelps has gone from a persistent joke… to a dismal failure. If you’re a Cogeco customer reading this in Burlington, Ontario 🇨🇦 (or any of their service areas) please seriously consider switching to @TekSavvyBuzz ASAP. They totally rock!
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Joseph Mario
(@mypewterstrat) reported
@cogeco my cable is out! We had a power outage and the cable is not coming back on! 257 David street Welland
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The_Introverted_Hermitess
(@chickpea77) reported
@JAdawgity @cogeco Not individual. I am in Milton too and dealing with unstable to no internet.
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Meghan Holmes
(@MForbes13) reported
@cogeco phone/internet/cable down in Dundas since this morning. Power was restored quickly, but Cogeco still out. Website says ETR was 3pm, now changed to after 5pm - says follow social media for updates but there are none. Why is it down if power came back within a few minutes?
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Wendy Justine
(@WendyJustineg) reported
@cogeco has to be the worst internet provider in the world. How is seven to ten days acceptable to be without internet?????? 3rd time this has happened yet they’re still happy to take my money. Is Bell any better I wonder?