Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Brockville, Burlington, Milton, Toronto, Montréal, Mississauga, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton, Fairmount and Amherstburg.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| Brockville |
TV | |
| St. Catharines |
TV | |
| Burlington |
Internet | |
| Milton |
TV | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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AndreaMarie
(@MsAndreaMarie_) reported
@Teach_Laidlaw @cogeco I managed to get a board laptop and CB this time around (had them in school because I go from room to room) and brought home an iPad too. Last time it was completely my own tech as I was never given a computer. But internet (data, when that’s down) and doc cam are my own.
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GEgirl
(@Sweetldy76) reported
@cogeco still today having trouble with internet, it’s intermittent and becoming a hassle for ppl working from home
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dudkas 🇨🇦⚓
(@dudkas) reported
@mmnont1 @cogecohelps @cogeco I have the same problem in Prescott. Service is up but no service at my house or my neighbour
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James.
(@Jrc_1982) reported
@cogeco @cogecohelps My internet has been out for 24 hrs now. Hundred bucks a month. Why won't you say what the problem is, no one else seems to have issues.
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Super Saiyan Soaker
(@SaiyanSoaker) reported
@cogeco @cogecohelps still having constant on and off issues with my internet. Almost every day or two, at some random hour it will go out and than I have no internet for a few hours. Your gigabit internet so far isn't worth the money.
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Andrew Ashby
(@AndrewNAshby) reported
Anyone else seeing #Cogeco #throttling since their second outage this week? My speed decreases significantly every few minutes! Video calls keep dropping or freezing...web pages won't load.
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TK
(@derwin___) reported
@cogeco Internet down again in Georgetown ON. This is getting ridiculous.
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Mike Schutte
(@Sh00ter27) reported
@cogeco @cogecohelps internet down again for third time this week in Beamsville. #cogeco
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Atlin Daca
(@Atlin458) reported
@LinBrown65 @cogeco They are saying there is no issue but we are not up and running
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Rob leveille
(@Bigbellieleveil) reported
@cogeco outage in welland right now?? I don’t have internet again!!!
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Linda Brown
(@LinBrown65) reported
@cogeco Are there still internet problems ? Mine is slow loading pages and I have the “weak security “ wifi showing. A few of my friends do as well. This is concerning. What can be done? I’ve directed messaged since you were down and no response.
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Henry
(@8220) reported
@cogecohelps It looks like Cogeco has cut service (TV Guide channel 4) but has not reduced any prices. @cbcmarketplace
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MrsTeller
(@MrsTeller3) reported
@Teach_Laidlaw @cogeco My internet went down Thursday, used my iPhone which means my data to teach during the PM...eventhough P. was supportive and said “post a message saying you’ll see your kids tomorrow”
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Cheetsy
(@NickAndreoli8) reported
@cogeco STILL NOT WORKING. WHEN AND HOW WILL I BE COMPENSATED?CLASSIC COGECO. JUST TELL EVERYONE A LIE THAT ITS NOT EXCLUSIVELY YOURS. MY FRIEND LIVES ON MY STREET AND DOES NOT USE COGECO, HAD PERFECT INTERNET CONNECTION AND HAS ALL WEEK. SO NOT ONLY POOR SERVICE BUT LIARS
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Rodney Marois
(@patchcollecter) reported
@cogeco so if Cogeco is down would Nexicom be down they buy the stuff off of cogeco
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Deb Mortimer
(@deb_mortimer) reported
@cogeco is service out again in Burlington? Internet not working and Tv keeps cutting out
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Dean Yacyshyn
(@GrooseGaming) reported
@cogeco @cogecohelps I can't believe the rude service that I've received. I call to explain my situation, and instead, your adviser continually tries to cut me off before I can finish, and then decides to disconnect the call on me! What the hell kind of customer service is this!
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Curtis
(@Curtessian) reported
Shoutout to @cogeco for hooking me up with internet real fast since @bell royally screwed me over and was going to delay me getting service for over a month.
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Bill Gould - Black Lives Still Matter - FuckCops
(@bpphantom) reported
Hey @cogecohelps @cogeco outage again in Hamilton. Not just DNS this time since I'm bypassing you for DNS now.
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J
(@jennickee) reported
@cogeco @cogeco wifi down again for the third time this week. What is causing the issues??
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Commissioner Miner
(@fanCRTCProfling) reported
@pozpiggy86 @Videotron Money grab with BS words. It's not in a decrepit state like Rogers network. There have even been warning about Cogeco's networks becoming like Rogers network if the Cogeco entertained Rogers offer to buy them. Rogers Network is a [low] class on its own. Videotron is a pure $ grab
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Andrew Ashby
(@AndrewNAshby) reported
I'm leaving #Cogeco once stores reopen. I'm paying for 40mbps (which I was getting before outages with no problems) now I'm getting throttled down to 1.8mbps repeatedly for 3-5 minutes! Not happy. Any suggestions for ISP?
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Paul Martin
(@PaulHarryMartin) reported
@cogecohelps @cogeco It’s been a over a day now and it’s still not working properly.
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Jenne
(@jennruoso) reported
@cogeco Wait, you have service in Southern Ontario ?
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rachel
(@rachellsheehann) reported
COGECO get ur **** together !! I just want my good wifi back 😭😭😭
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Mikey Overs
(@OversMikey) reported
Hey @cogeco Im tryna get gold on my tundra and it would be a huge help if I didn’t lag out every time I get into a game
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kai
(@pidgeki) reported
cogeco sucks ***
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Kim
(@khubbard479) reported
@cogeco @cogecohelps Having internet connection issues again in Stoney Creek
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jenny mf cox
(@mommywearsheels) reported
@cogecohelps @cogeco @Bell_Support My issue was not directed at having no service. I’m going forward with cancelling my account. The lack of response is ridiculous.
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Ashley.S
(@igot_somthn2say) reported
@cogeco why do the titles on my guide never match what's ACTUALLY airing on the channel at that time. For example, on A&E it says "Jack Reacher: Never Go Back is airing but, "******* Godmother" is actually airing.... This has been happening for years