Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Sarnia, Toronto, Barrie, Harrow, Windsor, St. Catharines, Napanee, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville and Petawawa.
| City | Problem Type | Report Time |
|---|---|---|
 Sarnia |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Barrie |
Internet | |
| Harrow |
TV | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sahota
(@SahotaS25) reported
@Ally1775 @cogeco I am facing the same issues right now 😕
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Lil Quiche
(@lillquiche) reported
@cogeco down again? Twice in a week...looking for reliable internet please
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Kelly Boag
(@Boagdacious) reported
@cogeco another outage in a week? You'll be compensation us on our billing, right?
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Martin Zarate
(@Pxtl) reported
@noahfleming @slow_is_key DNS change to 8.8.8.8 and 8.8.4.4 worked for me to fix the @cogeco outage here in #HamOnt. Sorry it didn't work for you.
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Todd Clancy
(@ToddTates007) reported
@Realtalk229 @Niagara_411 @cogecohelps Goto start communications. Same internet but amazing customer service, internet rarely goes down. Cogeco sucks
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bruh
(@GetSkeleboned) reported
@LynnHolliday8 @cogeco Seems like theres an outage across the province again...I'm in Hamilton with no internet either
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🇨🇦 I.M. Sirius 🇨🇦
(@PictureTrace) reported
@pauldgowan @cogeco Me too. Same dns issues
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Chris Phillips
(@ChrisPhillips68) reported
@niagaracatholic @cogeco @cogeco via Tech. Support identifies a problem provide-wide.
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NooKings | Bojangold
(@WheresJaiswaldo) reported
Cogeco is so **** bro, outages the same time for three straight days, ****** jokers.
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Lana
(@OyasumiLana) reported
.@cogeco #cogeco if anyone else needs to actually work today, try changing your DNS to 8.8.8.8 8.8.4.4 and validate before exit. got me back online thanks to the tip we got from last outage.
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Ms. Saunders-Cairns
(@Saunders_Cairns) reported
@cogeco Georgetown internet is down.
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Brian English
(@bjanglais) reported
@cogeco You have NOT resolved your issue. This lack of service will be reflected in my upcoming bill right? Bell and Rogers don’t seem to be having any problems right now. What day you about this? #cogecooutage
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Blair Goodie
(@BlairGoodie29) reported
Anyone else in North Burlington having internet issues with @cogeco ? 2nd time this week for me #pleasehelp
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Jon
(@Jon99649979) reported
@cogeco I just lost internet connection are you having and issue in Milton?
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A Farber
(@AlisonFarber) reported
@servicesdown_ Cogeco outage in Stoney Creek too
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Jim Burke
(@in4td) reported
@cogeco are you down again???
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Audrey Healy
(@audreydh123) reported
@cogeco @cogeco Could you tweet an update for what’s happening now? And when you expect to have the problem fixed?
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Robk Reacts
(@RobkReacts) reported
@cogeco eta for returning service
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brent peters
(@brentpe66609317) reported
@cogeco You are down.... again. I sincerely expect to have a discount on my next bill?? Should not have to pay for not having service
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Lori Bryden
(@bryden_lori) reported
Cogego in Kingston seems to be having some technical issues as reported by staff this morning. @cogeco @alcdsb @alcdsb_ecth
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nathaniel w
(@nathanYYZ) reported
@cogeco what is wrong, why my internet is down twice in a week🙅
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Maggie
(@MaggieMatlin) reported
@servicesdown_ Internet down in Dundas...and NOT able to get in touch woth Cogeco via phone. Seems to be a recurring issue ( always had ‘spotty internet’ service with Cogeco ... but this is annoying as rates climb and service deteriorates ).
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Alison King
(@AlisonWordsmith) reported
So excited about another @cogeco internet outage. It’s not like we are all trying to work from home and have kids doing online school, right? 🙄 look forward to a credit on our bill for services not provided.
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𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦
(@semiscient) reported
@Niagara_411 @cogecohelps Cogeco folks should seriously consider switching to @TekSavvyBuzz who actually operate on Cogeco's lines, but seem to have way fewer problems. I haven't had a blip during all of these recent outages, and I've been WFH for years. Way cheaper, too.
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NewsTalk 610 CKTB
(@610CKTB) reported
JUST IN | Niagara's school boards hearing of another internet issue with Cogeco. So far, the company has not confirmed an issue.
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Adam Lewis
(@AdamLewis91) reported
@OyasumiLana @cogeco Down in Muskoka. Seems to be another province wide problem.
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Adam Correia
(@ACPhoto83) reported
Looks like the internet problems with @cogeco are back today.
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LACont
(@LCptbo) reported
@ihoplad @cogeco We are also having problems - Peterborough!
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Tarek El Ansary
(@TarekElAnsary) reported
@cogeco There is no Internet is there an new outage today !