Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (24%)
- Wi-fi (9%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (3%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: West Lincoln, Toronto, North York, Waterloo, Mississauga, Hamilton, Hamilton, London, Burlington, Oakville, Belleville, Windsor, Ajax, Montréal, and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 West Lincoln
|
Internet | 19 hours ago |
|
Toronto
|
TV | 1 day ago |
|
North York
|
Total Blackout | 1 day ago |
|
Toronto
|
Internet | 2 days ago |
|
Waterloo
|
Wi-fi | 2 days ago |
|
Toronto
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy- Now what? (@Bubba_76) reported@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful
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TravisTravis222 #FREESCHLEP (@TravisTravis222) reported.@cogeco my internet was just down for 4 hours and didn't come back until now
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Ravi (@ravira) reported@StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.
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Heidi (@HeidiRich72) reportedRenegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow
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Jeremy- Now what? (@Bubba_76) reported@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
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David James Hughes (@thedavidjhughes) reportedAnyone else experiencing Cogeco outage in Hamilton area?
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LynRandom1965🇨🇦 (@LynRandom1965) reported@NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.
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Crypto_10 (@Crypto_10_10) reported@cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.
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Larry/Balker (@LSB1961LSB) reported@driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck
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Bradsports (@Bradsports2) reported@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx
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Chuck Felsea (@pissinoffthe) reported@NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.
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J (@Big_Mister_J) reported@NoSleevesGaming @cogeco You usually have similar weather to me, and this wind is howling today, so I’m assuming that doesn’t help
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Robyn (@robynsmills) reported@cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….
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Goddamngreek (@Goddamngreek1) reported@cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.
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CARTY CARTY (@deliaflower1) reported@cogeco Awful that we're all affected by these Vandals
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Frances (@franticlimbo) reportedSorry @cogeco but your customer service phone/chat/online totally sucks
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John McHenry (@jhnmchnry) reported@FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.
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HumbertOst (@christiancont) reported@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
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Tricia Robson (@robson_tri87484) reportedSo over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Kris (@oiler3535) reported@cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.
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Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported@cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Wayne Anderson (@CanadianCurmudg) reported@cogecohelps When will Cogeco resolve the email issue
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Lynn (@LynnShughes7) reported@cogeco Is epico still down in the aldershot burlington area?
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Paul Robinson (@robinson_p_g) reported@cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?
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OneShot Scott🇨🇦 (@Scootietang) reportedThese @cogeco people don't give up. Even if your walking away from them at the mall they will still yell their pitch at you. If they come to your door and you tell them your not interested they will still go through their pitch. I can tell you I will never go cogeco.