Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (47%)
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Internet (33%)
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E-mail (11%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Kingston, North York, Georgetown, Brampton, Windsor, Kitchener, North Bay, Sarnia, Brockville, Toronto, Ottawa, Oakville, Milton and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Kingston |
TV | |
| North York |
Internet | |
| Kingston |
TV | |
| Kingston |
TV | |
| Kingston |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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���🇦Leah Brown
(@crbrowniegirl) reported
from
Wavecrest, Ontario
@cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!
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Unacceptable Disheartened
(@tammy_cardinal) reported
@FinerSideTravel @cogeco Same issue here, same area
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Harjot Grewal
(@harjotask) reported
@cogecohelps Hi Dahlia, our cogeco internet not working. Any outrage. I don’t have phone to call for service
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Tea Rex 🍁🍵🦖🧶🛼
(@tearexmama) reported
@sassinak I literally had the Cogeco guy try to stop me from leaving for another service provider by telling me that when traffic is high they throttle the "renters" to give priority to their top customers. I assume that Rogers works the same shady way
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Jeremy D 🇨🇦
(@Jeremyd2046) reported
@cogecohelps Hi Graham, I'm not sure I understand. I appreciate that Cogeco cannot make repairs to their equipment until hydro gives the all clear. I'm asking if Cogeco has broken equipment which and causing this service outage? If so is that actively being repaired and is there a timeline?
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Finer Side of Travel
(@FinerSideTravel) reported
Alerting @cogeco that there is a full outage here in #Oakville (Glen Abbey). Phone, TV and Internet all dead. Anyone working on this? #cogeco #cogecodown
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John Henry
(@JohnRockyRivers) reported
@Cogecohelps Cogeco service down in Kingsville since 11:35 pm
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Chrissytini
(@realMoosefan) reported
@Jsheppy_21 @cogeco Agreed. We pay too much money to deal with this crap.
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Merril D'sa
(@merrildsa) reported
@cogeco I strongly don't recommend Cogeco. They confirmed set up on 1st Apr n cancelled last moment. I asked them to cancel the installation n they dis. I was assured they'll get me a deal n the agent assured me she'd fix the issue. I cancelled Bell n now left with no internet
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Ken
(@shutterfriend) reported
@cogeco Disappointed, had to wait two additional days to get my new equipment and now they say I have to wait 2-3 days because the request to add Epico service to my account hung and now another team needs to fix, errrrrr
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JOHN
(@i___JOHN___i) reported
@cogecohelps Hey Karen, does Cogeco have an outage in Fort Erie on Dominion Rd.? Our Internet is down.
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collvey77
(@collvey77) reported
I can’t believe that @cogeco finds it acceptable to make customers wait four days to fix a service outage caused by their “maintenance.” No internet and no cable, but wait four days for service. Easier said than done when you work from home.
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John Henry
(@JohnRockyRivers) reported
@cogeco service down in Kingsville
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lesley
(@tigerzluvpepper) reported
Is @cogeco down in #ygk ?
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Mark Gravelle
(@MarkGravelle10) reported
@ORPowerCorp…just pathetic…we got notice from Cogeco that there’s a power outage in our area…really…why in the hell are we getting a power outage notice from our cable/internet provider when there still hasn’t been any kind of notice/update from the Ottawa Power Corporation!
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《KW》
(@khawarwaheed22) reported
@cogecohelps @cogeco Was working fine since morning, now down again...10.38am
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Margaret Hughson
(@margarethughson) reported
@cogecohelps Acton Ontario area is there a outage..... The link to check for outages doesn't show anything but I have no service on Cogeco.... Acton... Halton Hills
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Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
Don't forget folks. Stay away from cogeco in the Brighton. The most horrible cable company ever. More than one tv runs you our to band width. Dont let the kids play. That will limit the unimited band width. COGOCO STINKS
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Rob Wight
(@headstone1972) reported
@cogecohelps Outage for tv still in Georgetown. Will cogeco automatically be providing a refund for the downtime since they know the areas affected and services affected or do we need to call in?
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Ellen Crawford
(@ecrawf_ellen) reported
@cogecohelps What’s wrong with cogeco it’s not working
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Billy Seaborn
(@karibu67) reported
@cogeco updates for outage in Stoney Creek? Cause? Crew on site? ETA?
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Bhaskaryya Baruah
(@russells_tpot) reported
@cogeco -I learned from the on-site technician today that there's an issue with wifi pods for all customers but no one in contact center informed me of this during the 10+ calls I made last few weeks - Why this lack of transparency? Why no ETA being provided? Why charge full fee?
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Jeff J Crews
(@crewsie_) reported
@cogeco the music for on hold customer support needs an update. Brutal
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IDv8I
(@I_Dv8_I) reported
@cogeco internet down after lightning strike in Ridgeway On. L0S1N0.
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Sarah Ledda
(@SarahLedda) reported
@Dadleisure @cogeco The service has been terrible
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Chris Booth
(@ptbo_rmt) reported
@cogeco is there an outage in Peterborough?
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Gautam Mohorikar
(@gautam1104) reported
@cogeco why is internet have intermittent issues in Oakville all day
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cathy dain
(@cathydain) reported
In Ontario, can anyone recommend an internet provider? I have cogeco, have to pay for tv and never use it. Prefer just to pay internet. It's too expensive! Suggestions?
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D. Sutton
(@dun_dun_duun) reported
Good ol' @cogeco wifi is down for roughly the fifth time this week. My sister, while upset, said, "Why are all the wrong people billionaires?!" I think that is an excellent question.
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Adam Clarke
(@adamc3p0) reported
@cogeco My internet dropped twice this afternoon at 3:30 and yesterday was out for 20+ minutes I’m ready to cancel I need this for my job.