Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (66%)
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TV (19%)
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E-mail (6%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Sarnia, Welland, Orangeville, Toronto, Campbellcroft, Québec, Barrie, North Bay, Burlington, Brampton, Mississauga, St. Catharines, Cobourg, Collingwood and Trenton.
| City | Problem Type | Report Time |
|---|---|---|
 Sarnia |
TV | |
| Welland |
TV | |
| Orangeville |
Total Blackout | |
| Orangeville |
||
| Toronto |
TV | |
| Campbellcroft |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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bew
(@_brittwilson) reported
Guys @cogeco customer service slaps the absolute **** out of @Xplornet. Like xplornet used to make me want to puke and roll in it they were so difficult, cogeco ??? Damn they good
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buckinbronco
(@buckinbronco1) reported
@cogeco why is service still out?
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Trey McGowan Sus AF NGL
(@KurasuSoratobu) reported
.@cogeco: "Since you're such a good customer, we're raising your Internet speed for free!" Also @cogeco in the same month: "By the way, we're raising the cost of your Internet."
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Jesse B
(@MidwayMonsters8) reported
@cogeco I won't spend another dime until my internet works every week. Joke and over priced. You've lost a customer
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Rawr | Cindy
(@KnotRawr) reported
When Cogeco increases your monthly bill but still has unstable and **** internet
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Ben
(@btunstall) reported
@cogecohelps @mrsmama79 Don’t give her that nonsense. Cogeco prioritizes their own customers over third party issues. I was going to have to wait 12 weeks for an install from a competitor using your infrastructure. Somehow Cogeco was able to install next day though? Hmm.
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Brett Harding
(@Harding_29) reported
@cogeco service is terrible, should of went with Bell.
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Rachel B
(@mrsmama79) reported
@cogecohelps I did. They said YOU are going to be there before 5 EST today. It’s 4:18 and no one in sight. I can’t yell at them b/c they use your lines and therefore HAVE TO rely on YOUR techs for the outside wiring. We don’t use cogeco anymore because of your horrible Cx serv.
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Alice
(@HuhAlice) reported
@cogeco any updates on the outage in Ancaster? Been out all day!!!
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Colin McAuley3@cogeco.ca
(@stepnahaff) reported
@cogecohelps We are fed up with the daily throttling of our internet "service"! As soon as we can, we will be gone to another ISP, never to return to Cogeco.
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3PT
(@3pointtally) reported
@KDavJeff Ugh. I had so many problems with Cogeco in the past. I'd be fuming.
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BadrDS
(@BadrdineS) reported
Hey @cogeco @cogecohelps why your phone customer service keeps sending me to along waitlist that never answers the call, the minute I say I want to cancel the service?
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Cherfan4ever1🌎🕊💕🦋#CherCrew
(@Cherfan4ever1) reported
@cogecohelps @bbailey861 @cogeco Many of us are interested in getting this. Please replace all FOX stations (which I don’t wish to support) with TCM. Thank you.
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Bryan
(@HeyNavComm) reported
@cogecohelps Happy to say I almost never require support with Cogeco Internet. Seven months since we moved and got the service and it's wonderful.
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Rachel B
(@mrsmama79) reported
@cogecohelps But I’ll be using your replies to make complaints higher up in Cogeco about how they didn’t fix my line. 5 mins to 5 now.
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Marisa
(@MarisaDSouza2) reported
@cogecohelps There is no problem with me Alisha!! The problem is with Cogeco. Please refer to all the conversations i have been having with your colleagues. I am tired of repeating. Ty.@cogecohelps
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Marisa
(@MarisaDSouza2) reported
@cogecohelps This has been done. Each time they issue a ticket!!!!!!! I need a resolution to the error Cogeco made......i need a time frame. I have 3 tickets on file and its been one month. #cogeco. @cogecohelps @cogeco
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Bosco
(@Bohsco) reported
If you want your sanity, never use any of @cogeco services under any circumstances. Haven’t had internet for a week due to their complete lack of common sense and customer service. Yo @bell do you know how to install internet at someone’s house in under a week?
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Rachel B
(@mrsmama79) reported
@Bohsco @cogeco @Bell I changed to a provider that uses cogeco lines because of the terrible Cx serv by Cogeco. But now I’m not a priority and they’ve left us (cogeco fixes the fallen lines) w/o internet all week and for online school next week. Because of fallen wire outside. I hate Cogeco!
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♠️ ACE
(@TheAce_Cleo) reported
@jodim2019 Just got a notice from Cogeco informing me that my basic service will be going up by $30 on November 1. Time to cancel. But then they will charge me the same price for internet service alone. Screwed!
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Shelley Murphy
(@swagsmurph) reported
from
Pembroke, Ontario
@cogecohelps No service in Pembroke Ontario? I have been a Cogeco customer for less than 2 weeks!
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LORD ANARCHY X
(@LORDANARCHYX) reported
@cogeco why is the internet in parry sound so ****
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Mike Lazo
(@phoenixlaz) reported
**** u #cogeco. Charge an arm and a leg for no service….
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Rachel B
(@mrsmama79) reported
@cogecohelps I’m really pissed. I can’t even use my phone without wifi assist so we’ve been without phone and internet all week waiting on COGECO to fix the outside wiring but TelSavvy provides the inside service.
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David
(@DavidPecoskie) reported
@cogeco was just on the line with customer service and the call was dropped from your side. Is it policy to call me back?
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Vishous
(@Vishous18) reported
Voice to text hates me lol. As I was saying people with phone and internet service, cannot call and speak directly to anyone, because we constantly get disconnected. #cogeco @cogecohelps
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Jeff T. Smith (Kyle Davenport)
(@KDavJeff) reported
Thanks @cogeco - goddamn box didn't load #AEWAllOut so, Yup, I'm missing the ******* show. Dad was on the phone twice with Tech Support and so far nothing. 🤬
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Chris
(@FadetoChris) reported
@cogeco services have been spotty all day but I still don't see a posted outage.
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Britt Walling
(@WallingBritt) reported
@cogeco my mom and brother have been having terrible Cogeco TV issues for at least the past 3 months with no resolution, despite several support calls and technician visits. They live in Leamington Ontario. They will definitely be looking for alternatives to Cogeco.
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Andy Walker
(@andywalker) reported
Nice work @cogeco you are screwing us all with inflated billing rates again. Time to start shopping again because the substandard service, technology and customer service isn’t worth the rates. Ugh.