Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (24%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, St. Catharines, Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, Stoney Creek, Watford, Kingston, Port Hope, North York and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| St. Catharines |
TV | |
| Woodbridge |
Internet | |
| Cornwall |
TV | |
| Mississauga |
Internet | |
| Montréal |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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stephanie Matozzo
(@StephMatozzo) reported
@paulkennethmag1 @cogeco Totally agree, we switched from Bell in November and although I keep trying to work things out it’s a nightmare. The $$$ savings were great but when your wifi is constantly going down it’s not a saving at all, just frustrating!
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Raj Chanpura
(@ChanpuraRaj) reported
@cogeco Internet is not working in Windsor West. Take a prompt action
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Marta Joaquim
(@MartaJoaquim5) reported
@Bell Losing my signal all the time. I had Cogeco before Bell and it never happened and I had signal everywhere
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Ash'abah - TESO
(@TuWhacca) reported
@cogecohelps internet is down. Burlington Ontario. I connected to Bell to send this tweet. "Cogeco Down"
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Austi3
(@austinwakem) reported
@QuantaScript Okay cause me and a few friends are with cogeco and are all down
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Igor Dzaic Игор Џаић
(@igordzaic) reported
@cogeco is something up with your service? My home internet just died. Reset didn't work, etc.. It has been dead for 15 minutes.
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Cogeco
(@CogecoAide) reported
@BradJConnolly @cogecohelps If we can’t provide internet through the phone lines, it’s either that they’re not our lines or they’re not compatible with our service. We don’t have a date yet, but we might reach your place soon as we’re expanding our service areas, like Mont-Tremblant. Thierry Cogeco
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Sara Ali
(@Alirose_16) reported
@MIHomeYGK is there an internet outage happening for those in the Queen Mary/bath road area? We’ve been without internet for over 20 minutes @cogeco
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Cat
(@sugarcanehaynes) reported
@cogecohelps is literally the worst internet provider. Every week a new problem. Today our internet has been on and off and I simply don’t have the energy to call and deal with this today #Cogeco #cogecosucks
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Jessica Gladys
(@jesssicagladys) reported
@cogeco @cogecohelps Hey is there an outage in Renfrew by any chance? Cable TV isn’t working
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Linda Brown
(@LinBrown65) reported
@cogeco Are there problems here in Port Colborne? We have no internet at the moment.
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Jon Sinclair
(@JonJuan85) reported
@AskWWENetwork Hey so as a Canadian, if I bought the network, do I get access to the online library, and of so will that library still exist for me after the move to Peacock?? The OnDemand section on Cogeco is AWFUL. Wont buy without the online library. Thanks.
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Mike
(@michaelzapper) reported
@cogecohelps hey Cogeco... my internet goes down at least invece a day...I have to reboot modem or wait a longer time for it to come back... what gives?? I am in Oakville
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Jesse Sikora
(@JesseSikora) reported
@HertzBarry Can someone help me out. I'm not up to date with things like this. I have Cogeco, how would I go about getting this ? Also I don't wanna watch it on my computer but on the TV. Is there a certain number to call or way I can find PVOD on my tv ?
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@CarmichaelKevin Uneconomical=Underserved. Clearly not defined by geography. Capital intensity in wireless is 10%. Any company that can build better telco technology stack on top of network infra have the best chance to succeed. Cogeco might be one, but if we learn from FinTech, not the only one.
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Leonard Eichel
(@ldeichel) reported
@jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.
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Kyle Goddard
(@_LordGodd) reported
@cogecohelps @cogeco no still no service in my location.
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Romina🪐
(@rominahallan) reported
@jackiieelove123 I’ve used Cogeco since first year and have had zero issues!
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Mike
(@michaelzapper) reported
@cogecohelps cogecohelps hey Cogeco... my internet goes down at least once a day...I have to reboot modem or wait a longer time for it to come back... what gives?? I am in Oakville
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Hank Smythe
(@HSmythe10) reported
@MarionRMorrison Bailout for #Cogeco after they turn down takeover bid by Rogers.
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kevin santiago #blm
(@Ksteezysantiago) reported
Cogeco had an outing this morning and they resolved the problem at 11:49a.m... just in time for the games, I would have been quiteee upset if the internet and cable was down...
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Igor Dzaic Игор Џаић
(@igordzaic) reported
@cogeco is something up with your service? My internet just died. Reset didn't work, etc.. It has been dead for 15 minutes.
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WJBL
(@gramshelper) reported
@cogecohelps just lost all Cogeco service in Peterborough, Ontario. Any news on when to expect restoration of services?
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MMMor
(@mmmor105) reported
@cogeco no internet, phone or cable in Ancaster!!! What is the problem this time!?!?
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Denise HigenellAllen
(@deniseh78) reported
@cogecohelps the internet in our area is absolutely terrible. Cogeco needs to fix the service in this area before all of us leaves for a better provider. It cuts in and out so much we have had to up the data on our cellphones.
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Stephen McLennan
(@mclestepsr) reported
@cogeco "This channel should be available shortly" ALMOST DAILY. At least provide service for your over priced cable!
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Jimmy D' Ham
(@crazycanuck204) reported
@MAAWLAW @acoyne @cogeco They also need to revisit opening the Canadian market to USA based service providers. Two main players is still a part practical monopoly. Even to allow one of the big org from the USA into the Canadian market would go a long way to resetting it
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MikeCo
(@mikecoplays) reported
@cogecohelps Good morning. I think we should just agree to disagree. Netflix, 407 ETR and Amazon all send a courtesy email advising that “credit card ending 1234 is soon to expire..” 20 year loyal customer dinged $25 NSF because I forgot to update my cc expiry. Poor form Cogeco.
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Mike
(@michaelzapper) reported
@cogecohelps With all due respect.. it happened again today.. I don’t believe that it’s anything at this end .. I think it’s Cogeco internet service .. and I really can’t sit in on hold while someone tells me to reboot my modem....
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Shadow Man
(@theshadowknows3) reported
@Jen_Pears Never 1 ad is for Cogeco cable and Internet which I already have