Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (24%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Brampton, Sherbrooke, Toronto, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, Vancouver, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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TV | 1 day ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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PWindsor (@PWindsor2) reported@MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?
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Smurfetteqt (@smurfetteqt) reportedShocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps
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Bob Loblaw (@Avocado26430508) reported@cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.
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R Me. (@lascelles_r) reported@cogeco Any more details on the actual progression of service restoration??
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💯JT.💯 (@JimmyT2022) reported@RickL77253254 @cogeco Their service suuuuuucks
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Clanker (@clanker69420) reported@cogeco Time switch providers you guys are absolutely awful.
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The Son of God (@touchescodling) reported@natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems
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kavik OAL (@Kavik_plays) reported@cogeco outage in Belleville. Any resolution time expected?
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Torontonian (@YYZ2YGK) reported@cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.
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Sharon Larose🇨🇦 (@blackies1) reported@kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.
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justatroll (@wil56379) reported@cogeco is there an outage in Brights Grove Ontario N0N1C0
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved
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Alan Cross 🇨🇦 (@alancross) reportedOh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:
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Hugh G Azzol (@MrTuffster) reported@cogeco Start running the lines legal height. You’d probably have less issues.
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kevin (@ezrock_tor) reported@cogeco hi,jodi thank you reach me. It's little but upset last night when system outage,and no phone support and no outage shows in your website.
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Blair (@blairs1) reported@cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps
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ThePoopyMudFlap (@ThePoopyMudFlap) reported@cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.
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MISE (@mise35) reportedHey @cogeco thanks for the repeated emergency warnings that I can't shut off. Put it at the bottom of the screen. Don't cut out the channels entirely. Not aure why it comes through your service and not my cell.
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rae ann asselin (@ragell) reported@cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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CRASH (@asharpe004) reported@cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?
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Oasis0430 (@smercer0430) reported@cogeco is Oakville down right now??
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Colin Purcell (@colinpurcellx) reported@cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?
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Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported@Tiger_JY @cogeco Massive province-wide outage
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LynRandom1965🇨🇦 (@LynRandom1965) reported@blogTO Rogers just hiked my phone. Cogeco just hiked my tv. What ******* ever. Tell me something new. It's called a **** the consumer monopoly.
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mike grand (@mike_grand95449) reportedNow I have to hard reboot the epico box to get the channel up/down on the remote to work. It never ends with your ****** equipment. Canceling my service when my contact is up. @cogeco
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Nern (@ItsNern) reportedthis restaurant has better Internet than my house **** you Cogeco you suck
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Kenbmac (@kenbmac) reported@cogeco My service is so slow I can hardly get online. Seguin, On
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gg (@bruins31311) reported@cogeco why is epico once again down none of the Channels work!