Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (41%)
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TV (40%)
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E-mail (8%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Oakville, Toronto, Montréal, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland, Sarnia, Kingston, Windsor, Matane and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville |
TV | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Burlington |
TV | |
| Toronto |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Lorimer
(@remirol1956) reported
@grandmagrit 💯💯💯💯💯💯💯💯💯💯 But we all tried, In Canada they won't let you Cancel sadly, The Cable Companys COGECO, @cogeco ,
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Robin Granger
(@masonictim) reported
Is cogeco down?
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Drew
(@Drew15751525) reported
@cogeco Typical stupid code you go cookie cutter message they don't give a **** that doesn't affect them unless it affects them they don't give a **** about the customers I live in Welland and I deal with their bullshit all the time I personally hate coaching co and I hate bell
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Christian 🌊 🇨🇦 🌊
(@bigcheeser69) reported
@cogeco 🖕🤡🖕 stop emailing me your garbage! I won’t ever give you another $ EVER!! #StayAwayFolks
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Ysav
(@y3vvv) reported
@cogeco Is there any updates ?!? It’s been like 12 hours ! Everytime I open the website the estimated time the wifi is gonna go up keeps getting delayed and delayed… how is this professional at all. Horrible services.
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Everything Matters
(@it_matters_2_me) reported
@cogeco Any new update on the internet and TV service resuming in Oakville?
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LD
(@Jus_ME_Now) reported
@cogeco @cogecohelps can you please tell me how to get our Disney+ on our TiVo box?? Prime and Netflix added no problem
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PG
(@Oakville_HI) reported
@y3vvv @cogecohelps @cogeco Not good enough Cogeco. You need to build resilience into your network. A single point of failure like this is unacceptable. Credits required for all affected customers.
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LNG_73
(@LNG_73) reported
@cogeco hi Cogeco… any issues going on? Can’t connect to @Sportsnet NOW app using your credentials. Its opening day!!!
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GerryClassO'90
(@Gerry18858270) reported
@cogeco Remove Fox network and the hate it spreads.
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Ian Fringe Kilmister Jr.🇨🇦🇷🇸
(@CptnMauser) reported
@cogeco It’s been 12 hours since we lost internet connection. Very long time to replace one broken post in my humble opinion. Unless there is something else happening.
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Lauren Atkinson
(@LaurenA00055451) reported
Hey @cogeco. My entire towns epico internet and tv has been down since 1130 this morning and they're not even going to send someone until at least tomorrow!?! AND the website still says "no outages" Things go wrong, but noone is even trying to fix it
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PG
(@Oakville_HI) reported
@cogecohelps @Luv2golfalot Just restored here (Rivers Oaks). Cogeco...14.5 hours down is unacceptable. Fix your network so this never happens again.
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seimo
(@seimooooooo) reported
@cogeco **** you and your stupid pod system
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christina
(@LadySadistic) reported
@cogecohelps I m sorry. It was part of their april fools about hydro being down. Cogeco was the first name that came to mind. My cogeco is great. All april fools. I m sorry
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Nixpayn
(@NixPlaysStuff) reported
I am NOT live, playing Midnight Ghost Hunt, but @CWBArtist91 is, go hang! I'm there.. just.. not.. strimmin' cuz @cogeco has decided its fine that the internet for my entire neighborhood has been broken for 2 weeks! RT if yer ISP gives no ***** but takes youre money anyway.
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Liz Welsh
(@LizWelsh65) reported
@cogecohelps Are you aware that Cogeco customers are unable to open certain websites? @BluewaterPower is one. It will open when wifi is shutoff and using data so it appears this is a Cogeco issue. Please advise.
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kawarthaNOW.com ®
(@kawarthaNOW) reported
There is a large Cogeco outage in Peterborough affecting approximately 85% of their client base. #cogeco #ptbo #peterboroughON
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Blueshirt80
(@blueshirt80) reported
@cogecohelps Cogeco Epico is out. Tired of all the issues.
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yo
(@PakJuice) reported
@cogeco 12 hours of down time is pretty ridiculous for a paid service.
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Leighann Rankin
(@ldrankin2) reported
@cogecohelps I’d like to report an outage…Culham St L6h1g5 in Oakville. I’ve reset our modem twice now. #cogeco
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Jonathan Ricci
(@Jon__Ricci) reported
@cogecohelps Hi, are we experiencing any issues with Cogeco tonight? TV phone lines etc etc?
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Okidoki
(@okidoki808) reported
@cogeco One broken pole and the entire area with no internet for 12+ hours is something I didn’t expect in 2022.
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Derik
(@dekoasp) reported
@cogeco No updates yet to this? In the website does not show the outage anymore
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Johannes Briek
(@kickitgood25) reported
@TekSavvyCSR can you tell me what type of DSL options you have in Frankford Ontario? All your site shows are cable options. Since @cogeco refuses to fix faulty lines cable is useless to me. And @Bell just keeps cranking up the prices of our 10/1 internet. nearing $95 now.
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Jan Vialoux
(@Jiffy2Two) reported
@cogecohelps From 6.57 am till 9.30sh pm .. no phone service, no internet and no tv. Waiting & wondering when service would be restored. Luckily we had iPhone service with Rogers. It was working. We anticipate some sort of credit from Cogeco on our next billing.
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LC
(@LC76823136) reported
@cogeco What is taking so long? This happened BEFORE 8AM and still having issues!!!
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Start.ca
(@startca) reported
@synthiat @cogeco I'm sorry to hear about that incident Synthia, I'm making some assumptions here based on your description, but I think the outage you're referring to is resolved now. That being said, if you're still offline, feel free to DM us and we can check out your address more specifically!
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yo
(@PakJuice) reported
@MerMamma @cogeco Its time to put the Ipad down.
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Synthia T.
(@synthiat) reported
A car hit an electric pole this morning and my @startca internet outage has been down all day, along with a big part of my neighbourhood area (as it uses @cogeco's line). Good thing I have a lot of mobile data.