Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (48%)
- TV (29%)
- Wi-fi (13%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Bells Corners, Toronto, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, Saint-Philippe-de-La Prairie, Toronto county, Pembroke, Brampton, North York, London, and Cobourg.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
3 days ago | |
|
Toronto
|
Internet | 3 days ago |
|
Toronto
|
Internet | 3 days ago |
|
Ottawa
|
3 days ago | |
|
Toronto
|
Total Blackout | 3 days ago |
|
Toronto
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Torontonian (@YYZ2YGK) reportedNEVER go with Cogeco. EVER. For the few dollars a month you save it is nothing but constant outages. I never should have switched to them.
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Jessca (@Enna_Acssej) reported@YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.
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Lesley (@Lesley_Bergen) reportedI live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!
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Torontonian (@YYZ2YGK) reported@cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.
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Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported@Tiger_JY @cogeco Massive province-wide outage
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Frazer Smith (@frazoono) reported@cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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Melio (@MelioHL) reported@zubic_eth @cogeco @Starlink i wouldve switched months ago honestly first outage that lasted more than a few hours is the tipping point
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Alfred E. Newman (@notsobigkahuna) reportedCogeco doesn’t help.
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Maple Leaf Fan (@Maple_Leaf_Fan) reported@KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up
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Mike Doris (@MikeDoris) reportedCogeco Ontario outage looks like a fiber cut
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John Bugailiskis (@John_Bug) reported@cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Greg Gilhooly (@GregGilhooly) reportedI’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.
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adam (@24k_adam) reportedI just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.
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John Toles 🇨🇦 (@JohnToles) reported@cogecohelps Cogeco Internet and Epico down in Huntsville P1H2M6. Your web outages page is broken too, error page, thanks.
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MANISH AHLUWALIA (@ahluwaliamanish) reported@cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!
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t time (@rocketjr12345) reportedOntario wide cogeco outage #GetMeOutOfThisProvince
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Norm (@quietlybless) reported@cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng
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kavik OAL (@Kavik_plays) reported@cogeco outage in Belleville. Any resolution time expected?
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Clifford Mathew (@cliffmathew) reported@MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.
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Brisingr (@Atra_duEverynia) reported@cogeco Windsor Ontario N9G 1H8 still not working
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Spartachat (@styttsvillain) reported@jasonyork33 @ComingInHotSens You guys get Cogeco on that bad boy?
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terk (@itsterki) reported@endofsuburbia @MikeDoris @cogeco Satellite internet is *** compared to fibre, slow speeds, more latency and a stormy day? Say goodbye to internet
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RickL (@RickL77253254) reported@cogeco @cogeco Could you please have your sales folks stop knocking on my door constantly? I got rid of Epico because it is the worst streaming service ever. I hear it is not improved.
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Shannon Lee (@shannleevee) reported@GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with
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💯JT.💯 (@JimmyT2022) reported@cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks
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Norm (@quietlybless) reported@cogeco Cogeco is a disgrace, & I will be getting at least 50% of of my 9 months service , back when they hear how I was spoken to on the phone. Lies & misogyny.
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Patrick (@pnbbeall) reportedBy the looks of Twitter @cogeco can't keep it's internet going. But that doesn't mean you'll get any money back for the service they are not providing.