Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (23%)
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Total Blackout (8%)
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Wi-fi (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Hawkesbury, Ottawa, Markham, Port Colborne, Calgary, North York, St. Catharines, Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Hawkesbury |
Internet | |
| Ottawa |
Internet | |
| Markham |
Total Blackout | |
| Toronto |
Total Blackout | |
| Port Colborne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@KevinCeli1) reported
@cogeco This is not surprising. Cogeco is the worst service provider on the planet. They suck.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Jeremy Chafe
(@JeremyChafe) reported
@cogeco That’s nice - Cogeco is the worst provider - the only reason I have stayed this long is because of where I live - the service has always been plagued with problems - I can’t believe Cogeco is allowed to operate - I WILL BE CANCELLING
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Stef Donovan
(@Stef_Donovan) reported
@cogeco Is there an outage in the Kingston area? Just wondering if that is the cause for why I can’t connect this morning.
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Chris Sherwin
(@CWSherwin) reported
Useless government. Idiots not following basic rules to stop the spread of a pandemic. Now Cogeco can’t even function. Why do any of us live in this terrible province?
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ashley_humble1
(@ashley_humble1) reported
ANOTHER OUTAGE? UGH, I'm leaving Cogeco soon. They can't even keep up with their tv guide. Shittiest plans, and constant loss of internet connection @cogeco @cogecohelps
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TJ - #PreSZN
(@blueandwhite93) reported
@cogeco We pay too much for these issues to come up as often as they do. Garbage.
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Stefan Titus
(@swd_titus) reported
@cogeco Down in Hamilton. Again. No joke, almost once every month for 1 year.
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Rich Lopez
(@RichLop42505143) reported
@cogecohelps Is Cogeco down???
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🇨🇦 Canada ❤ 🇺🇸 🇩🇪 🇦🇺
(@WayneBHay) reported
@cogeco internet down again! Raise prices every year and the service seems to get worse. Not the best way to keep customers, especially in a lockdown when it's needed more than ever 🤬
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colemcfarlane
(@colemcfarlane) reported
@cogecohelps Our business internet access is down. I’m also unable to reach Cogeco support or access the Cogeco website. Is there a known issue in Oakville?
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Nick
(@NickRowdon) reported
@cogeco @Niagara_411 Easy fix is to change DNS settings to googles server of 8.8.8.8. Problem solved, uncheck “obtain DNS server automatically”
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Shannon
(@the_shans) reported
@cogeco Belleville! 3 Kids school just interrupted. Months of terrible service. This is the cherry on top. C’mon Fibe!!
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ZachKatsof
(@zach_kat) reported
@C_NODZ @Sflecce @cogeco I’m having the same issue in Oakville
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Jason Lamb
(@jasonlamb) reported
from
Hamilton, Ontario
Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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Kristy Dickinson
(@CareersKristy) reported
Virtual school works really well when @cogeco is down. #killingit
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Ⓥ Mitch Champagne🌱
(@MitchChampagne) reported
@cogecohelps @cogeco My service seems to be down in Peterborough. Are there any updates or known issues?
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Trish
(@Trishy_R) reported
@Fear8Itself @cogeco I read google is down too. I tried calling 1800 its busy. No idea how I'm getting twitter to work with my data turned off on my cell.
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Shashank Mehta
(@shashank_mehta) reported
@cogeco Out in Stoney Creek, looks like a major outage. @cogeco please share ETA
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@SharieMulkewich
(@SharieMulkewich) reported
@servicesdown_ @cogeco down in #Aldershot
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Keegan B.
(@KeeganB63977789) reported
@cogeco Wow people! Relax! Its not like they nuked their services on purpose. Life happens! This is their money making service which means they WILL fix it asap. Just chill for a bit and let them do their jobs. Bunch of Karens up in here.
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Dan Rusnac
(@DanRusnac) reported
@cogeco Where is the issue? Everywhere?
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Natacha Raphael
(@NatachaRaphael) reported
@cogeco @Cogeco working from home and crashed important meeting. And you are not answering your calls either .. great service.. how are supposed to work ?
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Umair Wasim
(@UmairWasim9) reported
@outagedetect We should all sue cogeco for all the losses. Cogeco have been the worst service ever. The other services were better.
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SitecoreChris
(@SitecoreChris) reported
@cogecohelps @lapensee182 Yes is it a full cogeco outage? Cannot even call tech support it keeps hanging up
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Dan.Bert89
(@DanBert68447376) reported
@cogeco Seems like this happens alot why am I paying for a service that is constantly down or not running at the max download speed im paying for? Seems like more stupidity from cogeco not expecting every teacher/student to be on the ******* Internet during a lock down in Ontario.
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Zeke Cvetkovski
(@zekec48) reported
@cogeco All of Ontario is out ! Glad I pay so much for this crap !
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Adam Horsman
(@HeadlessAdam) reported
@cogeco I’ve signed up to receive texts when service goes down. Service out for 30+ minutes. No text.
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Justin Buonocore
(@JustinBuonocore) reported
@cogecohelps Cogeco TV works but internet is down in Stevensville (Fort Erie) as of 10am Jan 5th. So much for working from home and online schooling today. Cant blame cogeco. We all broke the internet. Lol