Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 01/16/2026 06:50

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary and Dundas.

Loading map, please wait...
City Problem Type Report Time
CanadaLeamington TV
CanadaMississauga Internet
CanadaKingston TV
CanadaPeterborough Internet
CanadaToronto Internet
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • SahotaS25 Sam Sahota (@SahotaS25) reported

    @Ally1775 @cogeco I am facing the same issues right now 😕

  • BellaBladi Bella Bladi (@BellaBladi) reported

    @cogeco you guys have to get your stuff straight , second time this week and internet is acting up, how are kids supposed to get their online schooling done? @Bell is not having these issues

  • Boagdacious Kelly Boag (@Boagdacious) reported

    @cogeco another outage in a week? You'll be compensation us on our billing, right?

  • OdyTink Renata (@OdyTink) reported

    @cogeco My internet is down AGAIN. I expect you'll be giving customers a refund for the dates this week where we've had no service - this is getting ridiculous

  • bjanglais Brian English (@bjanglais) reported

    @cogeco You have NOT resolved your issue. This lack of service will be reflected in my upcoming bill right? Bell and Rogers don’t seem to be having any problems right now. What day you about this? #cogecooutage

  • nlaurencic Nesh Laurencic (@nlaurencic) reported

    @HaltonDSB It looks like there is an issue with Cogeco internet again in Oakville.

  • DDK13 D Kerr (@DDK13) reported

    @cogeco internet down again?? How about a notification and update please.

  • nishant3112 BraveHeart (@nishant3112) reported

    @cogeco is the internet down?

  • KWalls15 Kaeden Walls (@KWalls15) reported

    Working from home n cogeco having an outage twice in a week is not ideal 🙃

  • Auntiemer71 Meredith (@Auntiemer71) reported

    @cogeco are you going to refund us this month for your internet issues. What is the problem? Should I be looking to switch to a more reliable service? 2 days in one week is not ok.

  • joseph_calarco Joseph Calarco (@joseph_calarco) reported

    @cogeco your internet ******* sucks eh?

  • brentpe66609317 brent peters (@brentpe66609317) reported

    @cogeco You are down.... again. I sincerely expect to have a discount on my next bill?? Should not have to pay for not having service

  • in4td Jim Burke (@in4td) reported

    @cogeco are you down again???

  • JanetLebeau Janet Lebeau 🇨🇦 (@JanetLebeau) reported

    @cogeco I’m having internet issues. I’m in central Hamilton. Is this happening AGAIN??

  • eesa_rahim eesa rahim (@eesa_rahim) reported

    @TITAN_TradingCA @McclaskinAshley @cogeco No matter how bad bell is, they're not as bad as these losers at cogeco. Rodgers provides the best internet. Go with them or bell. Cogeco will only make you stressed

  • cdnlazer Christopher Lazarz (@cdnlazer) reported

    @610CKTB They have confirmed via responses to people's tweets. Widespread Cogeco issues across Ontario again. No ETA.

  • 610CKTB NewsTalk 610 CKTB (@610CKTB) reported

    JUST IN | Niagara's school boards hearing of another internet issue with Cogeco. So far, the company has not confirmed an issue.

  • semiscient 𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦 (@semiscient) reported

    @Niagara_411 @cogecohelps Cogeco folks should seriously consider switching to @TekSavvyBuzz who actually operate on Cogeco's lines, but seem to have way fewer problems. I haven't had a blip during all of these recent outages, and I've been WFH for years. Way cheaper, too.

  • TarekElAnsary Tarek El Ansary (@TarekElAnsary) reported

    @cogeco There is no Internet is there an new outage today !

  • 2kPhillips Davo “Spider-Man” Phillips (@2kPhillips) reported

    @cogeco wtf man second time this week my wifi has went out while I’m in class. you guys are the most unreliable network suppliers in the world. so disappointed with my experience with your company.

  • CptJackLumber JackLumber (@CptJackLumber) reported

    @cogeco is there a problem in the halton area? My internet has been down for 30min

  • nickcolosimo Nick Colosimo (@nickcolosimo) reported

    And for the second time this week, @cogeco customers in #Niagara and across Ontario have had their zoom meetings, and e-learning interrupted by a large-scale internet outage.

  • Jon99649979 Jon (@Jon99649979) reported

    @cogeco I just lost internet connection are you having and issue in Milton?

  • louie58686888 louie (@louie58686888) reported

    Really Cogeco, twice in one week! The amount you charge for high speed internet & you cannot even answer the phone or post on your website there is no service.

  • AlisonFarber A Farber (@AlisonFarber) reported

    @servicesdown_ Cogeco outage in Stoney Creek too

  • Saunders_Cairns Ms. Saunders-Cairns (@Saunders_Cairns) reported

    @cogeco Georgetown internet is down.

  • adnansmajlovic addy 🍁 (@adnansmajlovic) reported

    @cogeco And we're down again...

  • SumitThapar10 Sumit Thapar (@SumitThapar10) reported

    @cogeco we having issues again.

  • nathanYYZ nathaniel w (@nathanYYZ) reported

    @cogeco what is wrong, why my internet is down twice in a week🙅

  • andreaheward Andrea Heward (@andreaheward) reported

    @cogeco awesome internet is down AGAIN in North Bay, is someone going to reimburse me for the amount of data I have had to use on my cell phone