Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Petawawa, Montréal, Brossard, Oakville, Toronto, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland, Sarnia, Kingston and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Petawawa |
Internet | |
| Montréal |
Wi-fi | |
| Brossard |
Wi-fi | |
| Oakville |
TV | |
| Toronto |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Totes
(@TotesTotes81) reported
Ok Cogeco sucks but Cole from Cogeco is cool for saving me some money today. Thanks Cole .@cogeco
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Jon Liedtke
(@jonliedtke) reported
Chris Holt tells Cogeco "never say never" but he can't see himself running for provincial or federal office
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Sapphire ✨
(@yemeiyamabo) reported
@cogeco Hi pls Wtf is happening to the internet?
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MizzyFaye.xo 🎃🕸 *NSFW* $8 OnlyFans
(@MizzyFayexo) reported
@EklipzeEh Then they should run a temp to the house to restore the service!! Call and ask them to run a temp to the house till everything is fixed. Not cool @cogeco
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Biggie 🎃
(@biggiesrulez) reported
is cogeco down?
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Jebba the Immortal
(@jebba67) reported
Hey @cogeco...fix your damn guide! AMC is supposedly airing Planes, Trains and Automobiles when in reality you are broadcasting Walking Dead (as per expected). Thanks to this screw-up, my DVR failed to record the new Walking Dead episode I was looking forward to watching. Thanks
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hockeynut
(@snowmanonfire) reported
@cogeco I pay for 1 terabyte I don’t like your fking pods which show full signal at 20 mesgbits that’s a con then limiting how many devices wtf tech savvy is cheaper I can put my own Equipment and your pods are junk your marketing team pulled out of their ***.
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Chaos
(@ali_223) reported
@cogeco your representatives are rude, unprofessional and unhelpful. The latest price increase is ridiculous and you should be ashamed of yourselves for profiting off a pandemic only to price gauge your clients who have been loyal. #Cancelling
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Leslie Saker
(@lesliesaker) reported
As usual @cogeco is having an hours long outage affecting all services. As usual call us back when our crap service resumes to be inconvenienced again to get a credit. How can your service possibly be this bad.
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Rena 🦊 No ******* Thanks
(@RenaKunisaki) reported
🤔 what a coincidence that a Cogeco ad on Bell TV was randomly filled with glitches, like you'd have with signal dropout... yet no other content is affected...
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Erick Dahan
(@erickdahan) reported
@pluc @Bell @cogeco im also at the point where I am considering commercial internet with demarc at my house. the stuff they force you to use compromises you and service quality is horrible. issue with commercial is you need long term contracts. I will let you know if I go down that route.
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Dave C
(@SeriousCrayon) reported
@cogeco you know how you get people to pirate television content. Don't support the TV apps. @City_tv what's the deal with not having access to your app through Cogeco?
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EBF
(@efleming075) reported
@cogeco How about waving my charges for the terrible internet service my street has been having for the past 2 weeks. Westend Kgtn 20 year subscriber.... Bell trucks are fixing the internet by taking your customers.
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Jean-François Mezei
(@jfmezei) reported
bad #CRTC: to be eligible: “and be actively offering mobile wireless services commercially to retail customers;” So this blocks a new entrant such as Cogeco or ISPs.
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Kim
(@KimmehG) reported
Hey @cogecohelps our neighborhood has been without internet for several days because of "noise on the line" with no ETA. When are you going to get your act together and fix it. @cogeco @CRTCeng
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Sapphire ✨
(@yemeiyamabo) reported
Hi @cogeco wtf is going on with he internet?
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pL
(@pluc) reported
Moved away from @Bell because of their abysmal customer service... turns out @Cogeco is no better sooo going back to Bell where at least their hardware isn't insecure. I'd advise you stop using Cogeco immediately.
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hockeynut
(@snowmanonfire) reported
@cogeco I bought a linksys router connected it to your ****** one configured the back door 500 megabits where the pods got me single digits your pods are garbage if one has to configure and configure it’s bullshit!
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ᑭᗩᑎᑕᗩKIE
(@Pancakie) reported
@cogecohelps @Chathamboy12 Sandra would have to be pretty magical to take me out of my Cogeco-induced anger after a month of the tv freezing, looking at big pixels, internet not working and someone in tech bargaining with me that he will give me a one day discount.
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Drachemuschi
(@drachemuschi) reported
@cogeco Does your service outage for the 5th day in a row makes you proud and different? Fix your service already why do we pay 120$+ for a service that barely works?
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Commissioner Miner
(@fanCRTCProfling) reported
@Pagmenzies If ever that happened I can't see Bell buying it, boy would that ever look bad, but it could be a strategic move for site blocking, control and media lock-up. With Cogeco & Eastlink getting into #fMVNO, i can see them thinking of it. But, life is full of surprises, who knows.
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I H8 People
(@JoshRob13) reported
@cogeco is there a reason for dropping internet service in the 905 area??
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Lonewolf_11681
(@11681wolfman) reported
@Leafsgirlfan30 @Bell Haha jokes on Bell or Roger's, i'm currently a Cogeco customer. From what i heard Roger's is crap
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hockeynut
(@snowmanonfire) reported
@cogeco the worst internet service pods that you have to pay for barely give you 10mb of 1 tB available it’s a joke I have to use my mobile cellular to watch Netflix on my tv I create a hotspot with it. The pods are garbage which is an understatement.
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Don Vrooman
(@solvrdotcom) reported
@cogecohelps just wondering if there’s an update for Cogeco Business customers in Oakville? Was on the phone with Support between 3:30 4:45 this AM and was told there’s a problem in the area. I don’t mind calling Support again; internet’s been down for about 12 hours.
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Shane Zeagman
(@ItsShaZam) reported
@startca Any word on the downed network on Cogeco's line in Hamilton?
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m&m’s mom
(@gincraig) reported
Cogeco is so annoying and horrible smh
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.
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Greg Gilhooly
(@GregGilhooly) reported
@cogeco @cogecohelps My partner Stephanie has been on hold for about an hour to cancel her Cogeco cable TV. She had no problem getting a live person to upgrade her Cogeco internet, but that person told Steph she needed to speak to a different person to cancel cable. Very odd.
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laxeash
(@LEaswari) reported
@cogecohelps on the phone with Cogeco CSR. No internet since few hours and Ridiculously scheduled technician call on Wednesday when we are all working from home and kids have online tests to take? You increased my internet bill to give me no service?Help?