Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 03/15/2026 00:35

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Georgetown, Brampton, Toronto, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Calgary, Mississauga, Unionville, Verona, Port Lambton, Kitchener and Chatham.

Loading map, please wait...
City Problem Type Report Time
CanadaGeorgetown TV
CanadaBrampton TV
CanadaToronto Internet
CanadaKemptville Internet
CanadaToronto Total Blackout
CanadaNiagara Falls E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ChunChihDavidW1 Chun-Chih (David) Wang (@ChunChihDavidW1) reported

    Second day of the winter semester remote working/learning and #cogeco internet went down. It's going to be a long year.

  • Timi_TV_ Timi (@Timi_TV_) reported

    @cogecohelps Imagine paying for internet and having to fix the DNS yourself. Big middle finger from cogeco to its customers

  • lesley170 lesley edwards (@lesley170) reported

    @cogeco Any news on how long it will take? And is this disrupting internet service all over or just in Port Colborne ON?

  • Bossman_2222 Blake Waddell (@Bossman_2222) reported

    @cogeco @cogeco You should really tweet out the pointing your DNS to google will fix the issue

  • hockeyofficial2 marincin4ever (@hockeyofficial2) reported

    @cogeco what the hell is wrong with your service. This is the worst

  • agarwalsomya123 somya agarwal (@agarwalsomya123) reported

    @cogeco Hi @cogeco @cogecohelps this is to inform you that my internet started working suddenly. Not sure if the issue is fixed permanently or internet might go out again. Thanks for your efforts.

  • peggygrace71 Peggy Grace (@peggygrace71) reported

    @cogeco My internet is back on but very slow!!

  • CAWguy J.L. 1285 (@CAWguy) reported

    Is my kid evil? A rural kid that’s never known high speed internet is displaying signs of schadenfreude now that the in-town students have lost their #cogeco connection.

  • burns68 Aidan (@burns68) reported

    Cogeco is such garbage

  • Amy12724680 Amy (@Amy12724680) reported

    @Carminevittori5 @cogeco I hope that if all the customers pay less money for this hour (more for me cuz it's not back yet), and all the problems that created Cogeco doesn't (by interrupting service) complaint and will b able to survive right.

  • StFXHammond St. Francis Xavier Hammond (@StFXHammond) reported

    We understand that some students and families may be having difficulty connecting to remote learning this morning due to a widespread Internet outage affecting some regional Internet service providers, including Cogeco. Please be patient as these issues are being resolved.

  • JAD216 John Dennis (@JAD216) reported

    @CHEXNewswatch It came back on , but it is slow response. I would think that it may be by-passed the issue for repair thus becoming SECOND in line to host of Internet space. Seems every winter there is a fiber line cut or damaged beyond Cogeco's control.

  • doe_nadine Nadine Doe (@doe_nadine) reported

    @Andrade14Mike @KeeganB63977789 @cogeco Good for you. I'll am salty because I work from home and this is a constant issue. Imagine being on a conference call with a major client during a presentation you are giving and internet drops out? Not fun at all.

  • kylenicoletti_ Kyle Nicoletti (@kylenicoletti_) reported

    Province wide internet outage? Hey @cogeco , figure it out

  • ArkhamBatGirl Camarogirl ☣️ (@ArkhamBatGirl) reported

    @cogeco Mines been down since 4:30am. I signed up for notification by text and never received a text about this outage.

  • RebelEwing Steve Ewing (@RebelEwing) reported

    @cogeco I get things happen. But ses every 30 days Georgetown goes down. Before it was Bell Canada's fault... Now what...? Added to fact a week I upgraded to Ultra super fast... And since day 1 best performance too date has been 100 mbps. Earliest a tech can come is Friday.

  • WayneBHay 🇨🇦 Canada ❤ 🇺🇸 🇩🇪 🇦🇺 (@WayneBHay) reported

    @RickeyArmy_1 @westi3mom @cogeco Don't enjoy paying for something I can't get... Went for a stretch last year when it was down every day for 2 weeks, hours at a time. Is that a "normal" outage?

  • zurberts Mike P (@zurberts) reported

    @justincooke182 @cogeco Thanks. I confirmed the DNS change works. Thanks Justin. Sucks that there is an outage but at least this works around it.

  • Mkumar84 Mahesh Kumar (@Mkumar84) reported

    @cogeco Waiting. Been with Cogeco for more than 3 years. Never experienced this. Hoping for a quick resolution. My phone’s data will be over soon.

  • Sparks_DJH David (@Sparks_DJH) reported

    @AlexandraMazur1 just want to let your readers know. The cogeco internet outage is related to their DNS servers. If they change their dns settings to google's 8.8.8.8 and 8.8.8.4 they will be back online

  • kippyjinn Kippyjinn (@kippyjinn) reported

    @cogeco Where is the outage? Not connecting on any devise in Hamilton

  • violet_blue68 Violet (@violet_blue68) reported

    @GinetteP @cogeco Don’t sign a contract with Bell. I switched from Bell Fibe, it’s horrible with even worse customer service.

  • CobbanMr Mr Cobban (@CobbanMr) reported

    So @cogeco is down across the province. Coincidence? Or maybe the system isn't built for millions of households having multiple video calls going all day at the same time... there has to be a better way... #onted

  • dxvanteog Devante (@dxvanteog) reported

    Cogeco is ******* terrible

  • geezheeztall Geezheeztall🇨🇦 (@geezheeztall) reported

    @cogeco My connection was still live with nothing resolving, so I tried the dns swap as others mentioned. I used Cloudflare with Google as secondary on my internal router. Up and going. Hopefully they fix the problem soon.

  • tkmaccers Tracy McDonald (@tkmaccers) reported

    SWPS , some stf & stdnts may be expc’g the following. Cogeco posted: we are investigating an issue impacting our Internet services. Our technicians are working to resolve this situation as soon as possible. @SandwichWestPub @kathlearn @toddawender

  • Cause_I_am_me NICHOLAS POWELL (@Cause_I_am_me) reported

    @cogeco What we are finding is that although the computers/phones we have connected don’t work, our Amazon device still works. My son is watching YouTube on it. Not connected to our cell data signal.

  • aisforangelo Angelo Lariccia (@aisforangelo) reported

    @cogeco Appreciate any update asap, good or bad

  • yepangzi Michael Ye (@yepangzi) reported

    @cogeco The price is so high compared to that in GTA, and yet the service is so questionable

  • kevin_geenen Kevin Geenen (@kevin_geenen) reported

    The Ontario Cogeco outage today accentuates what we already know: lockdowns continue to benefit the rich and leave ordinary people behind. Big box stores open. Small businesses closed. School for those who can afford top-of-the-line Internet. And no school for those who cannot.