Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (57%)
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TV (23%)
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Total Blackout (7%)
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E-mail (6%)
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Wi-fi (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Scarborough, Milton, Windsor, Belleville, Burlington, Montréal, Markham, Hawkesbury, Ottawa, Port Colborne, Calgary, North York, St. Catharines and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Scarborough |
Internet | |
| Milton |
Internet | |
| Toronto |
Internet | |
| Windsor |
TV | |
| Windsor |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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OliverKlozzon
(@klozzon) reported
@cogeco and again...Cogeco is down...
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Melanie R 🇨🇦
(@pawprints1986) reported
@sytinvitations @cogecohelps @cogeco Can't speak for tv but internet 100% out, modem currently receiving no signal (not sure how nerdy you are lol but no power in download or upload channels within modem diagnostics. Can you tell I've had to call enough times?)
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K C
(@kcxlt) reported
@cogeco are your DNS servers down again?
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Maxime Marin
(@V4SPUCC1) reported
from
Baie-Comeau, Québec
@imopticalpsn @cogeco Here in Quebec, been waiting on the phone for 30 minutes. No answer, still not working.
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Ginette Pelletier
(@GinetteP) reported
@cogeco you suck. I am so sick of your terrible service you are costing me time and money. You have to be the worst cable company to ever exit.
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jimivison
(@jivis3) reported
Very unhappy with my Cogeco service, not even sure why i should pay for such lousy quality
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chance
(@lilviizion) reported
**** you @cogeco you stupid ***** fix the ******* wifi you lagged me out of 3 fit champs wins you silly ***** go kill yourself and fix the ******* server
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Chicdiva
(@TheChicDiva) reported
Why is @cogeco out again in Windsor. This is getting bad. #fixyourshit #alwaysaproblem
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Rachael Elizabeth
(@RachaelLiz98) reported
@sytinvitations @cogecohelps @cogeco What area are you in? I’m in Hamilton and it just cut out
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Jeff Hammond
(@jeffhammondnet) reported
@cogeco ufc PPV not working. Thanks for another horrible experience. Looking forward to cancelling.. you ******* dinosaurs.
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OliverKlozzon
(@klozzon) reported
@cogeco Down again !!!!!
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Connor
(@cnnnnr_) reported
@cogecohelps No time to hop on with support.. can you check the Burlington Ont area? Currently using my phone to hotspot my computer, which is absolutely ridiculous considering how much we pay your your “services” @cogeco
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Maxime Marin
(@V4SPUCC1) reported
from
Baie-Comeau, Québec
@lishhhk @cogeco @ufc Same problem here !
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Linda Warren Camus
(@Lindaz7z) reported
@cogeco trying to get hold of customer service regarding bill, they say open 7 days a week, 8am-9pm but says they are currently closed.... It's 9:45am?????
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dan russell
(@danrussell67) reported
Why is #Cogeco messing up #Hamilton internet so bad you can’t watch tv or use iptv Suggestions?
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Michael Dutka
(@MichaelDutka) reported
@cogeco your internet service is complete and utter garbage
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Lesismore
(@lesliedunn45) reported
@cogeco is there an issue this evening? Internet is soooo slow!
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In D House
(@mollykoob) reported
@cogecohelps #cogeco #cogecohelps can we get an update on the outage in SouthEast Oakville, Clearview? It’s been almost an hour now.
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Tyler
(@garthvictim) reported
@Bell_Support can you guys get faster speeds in my area? frankly its ridiculous that as a GTA resident anything higher than 50 mbps is unavailable to me. My friends down the road from me get 150-200 mbps + with cogeco.
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Phoenix | Michael
(@RiosPhoenix) reported
Damned internet keeps going down in Windsor. From MNSi and Cogeco mainly. Paying full tuition for online school and neither me nor my teacher can even be in a class call is unacceptable. It’s down in Lakeshore and Tecumseh as well.
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Alana Joy🇨🇦
(@alana_maskell) reported
Cogeco sucks. Service is horrible when you complain!! $300 a month for less and less service!!
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🇨🇦 Wade 🇨🇦
(@Wade51) reported
@DannieD2112 @Bell Oh no! What about Cogeco? My aunt and uncle live in Oakville and they don't have any issues.
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ScientiaPotentiaEst
(@Knowlegizpower) reported
@sytinvitations @cogecohelps @cogeco All west end by the university is down. Scroll down. It’s been like that for 4 hrs at least . Cogeco sucks
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Alana Joy🇨🇦
(@alana_maskell) reported
Cogeco sucks and we pay $300 per month. Keep getting problems and Lodi g more and more programs. Not long before we change.
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alysse fart
(@Alysse8) reported
@cogeco hi 🥰 your internet is really insanely horrible. like i dont even understand how its possible that y’all’s internet works like 15% of the time. can you guys pay for the university classes i keep missing cause ur service doesnt load anything💞 thanks
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Laurie Pringle
(@laurie_pringle) reported
Hey @cogecohelps @cogeco I have been trying to get help for over 4 hours! On hold 3x - and nobody can help me with pods! Pls help. Absurd to make someone sit for over 4 hours for help!
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Maxime Marin
(@V4SPUCC1) reported
@jeffhammondnet @cogeco Same problem here and it’s not the first time. They are awful !
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Kris
(@oiler3535) reported
@MikePMoffatt I'm outside the Sens home blackout region (barely) and still not on. @cogeco hasn't been able to figure out their own feeds or their guide since sports started back up. Brutal. Luckiky I can stream it on Sportsnet app.
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TINA TURNER🇳🇬♈️
(@ShxriMua) reported
@cogeco internet never working yall deserve to go out of business
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Jo
(@Jowoods41418) reported
@cogeco your internet is down yet again?????? What the heck are we paying for exactly??