Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (41%)
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TV (40%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Belleville, Toronto, Petawawa, Montréal, Brossard, Oakville, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland, Sarnia and Kingston.
| City | Problem Type | Report Time |
|---|---|---|
 Belleville |
Wi-fi | |
| Toronto |
Internet | |
| Petawawa |
Internet | |
| Montréal |
Wi-fi | |
| Brossard |
Wi-fi | |
| Oakville |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Sherwin
(@CWSherwin) reported
Feel bad for the poor bastard running the #Cogeco Twitter handle this week. Not a fun week of work.
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Sofia Panchaud
(@Erolei89) reported
@Carminevittori5 @cogeco It's been down intermittently for 3 days for me. My entire job relies on a stable internet connection... maybe you should consider those whose livelihood is being affected before shouting at them for "complaining".
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Corey Shenken
(@CoreyWFWE) reported
@cogeco It’s not working again in Windsor as of approximately 15 minutes ago. Can I get some sort of reimbursement for this? It’s gone down probably close to ten times for me in the past two months and I work from home. Also can’t call for support since your phones are all VOIP.
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A mom fighting to stay afloat
(@slow_is_key) reported
Looks like Cogeco is acting up again... I’ve set the DNS to 8.8.8.8 / 8.8.4.4. / 1.1.1.1 but it’s still not working. Anyone experiencing the same thing? We are in Windsor #cogeco #cogecooutage #windsorON
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Bishop Reding
(@BishopReding) reported
We are getting reports that Cogeco Cable is experiencing an outage again today. If this is affecting you in any way (teachers or students), please be patient and hopefully the issue will be resolved soon!
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Mary Murray
(@marymurray239) reported
@cogeco can you explain why my internet has gone down every single day this week. Why am I pay a small fortune for a service you clearly can’t provide.
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Bondy
(@bondyyyy) reported
@cogeco Similar issues as Jan 5th? or is this new
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Becky
(@BeckyLDean) reported
@cogeco Hi there. Are you experiencing outages again? My internet is down again and your customer care phone numbers say that you are not in service.
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Mike Cadesky
(@mikecadesky) reported
@cogecohelps Cogeco it appears your internet service is once again down in Stoney Creek. I either recieved a message that your toll free number is not in service when I call for support or have the line disconnected when I am waiting in hold. What is happening? @cogeco
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ANN DUFFY. 🇮🇪🇨🇦
(@ann_duffy) reported
from
Oakville, Ontario
@cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.
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Sofia Panchaud
(@Erolei89) reported
@cogeco Not resolved!!! This issue is ongoing for 3 days now.
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Nicole Moran
(@MrsMoranQEPS) reported
@cogeco are you having issues again today. Service is out in Renfrew, Ontario
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Andrew Kaiser
(@AndrewKaiserEDU) reported
@cogeco internet down again? No outage reported but definitely not working.
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Dianne Foster
(@dmfoster78) reported
@cogeco my services are down again in Brockville Ontario. Do you have an ETA on when they will be up?
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Cindy L
(@4razberries) reported
@cogeco is there another internet outage North Bay
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Han
(@Han24561754) reported
@cogeco my internet is down again! I'm in south Burlington. Please fix asap!
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porter ^_−☆
(@TWlNCOOL) reported
not cogeco being down again
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Elizabeth Forde
(@sexxxyvixxxen78) reported
@Realtalk229 @Niagara_411 @cogecohelps I literally have to deal with Cogeco going down at least once a week in my area of Hamilton and it’s honestly pissing me off. With the amount of money I pay per month and this is the crap we put up with. Most of us work from home so when it’s down for hours at a time it’s BS 😡🤬
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MarkDemillo
(@MarkDemillo1) reported
@cogeco Its down again?
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Pecos
(@Pecos69456203) reported
@cogecohelps come on cogeco. Another outage with internet service??
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Councillor Lisa Kearns
(@Ward2Lisa) reported
@erinpepler @cogeco Yep. Down in the middle of the live spelling test....
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eesa rahim
(@eesa_rahim) reported
@cogeco Shut your ******* mouths, you unethical bastards. Im eventually coming down there to Montreal and taking matters into my own hands!
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Chocolate Eze
(@EzeChocolate) reported
@cogeco Your issue is happening AGAIN!
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Ian
(@iianxuu) reported
@HaltonDSB Cogeco seems to be down again.
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mister_crister
(@big_perm73) reported
@ihoplad @cogeco @cogeco your phone lines are down too. Message that the number is no longer in service? WTF?
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Christina Nirta
(@ChristinaNirta) reported
@cogeco internet connection issues in Dundas/ Hamilton again. ETR?
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🦷DentalHygienist🪥🇨🇦 😷6ft😷 #covidisairborne
(@dentalhygieneq1) reported
@DianaHuson @Sean_Vanderklis @cogeco Think my daughters teacher is Having this issue too. She disappeared online ..
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Chrystal
(@snowdropdreams) reported
@cogeco so another outage? Losing a other day of online school.
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Lisa Hutchison
(@LisaHutchison10) reported
@cogeco is internet down again in Georgetown?
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travellingsoulsearcher
(@travellingsouls) reported
@ihoplad @cogeco WtF cogeco...I am ******* done...bell get ready for a new customer