Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (53%)
- TV (23%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 5 days ago |
|
Toronto
|
Total Blackout | 9 days ago |
|
Oakville
|
Phone | 12 days ago |
|
Brampton
|
Internet | 14 days ago |
|
Sherbrooke
|
Wi-fi | 14 days ago |
|
Toronto
|
Internet | 14 days ago |
Full Outage Map
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Clifford Mathew (@cliffmathew) reported@MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.
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MamaStyles (@MamaStyles77) reported9 hours this week alone on hold as a terminally ill customer.Complaints made to @CCTS_CPRST and @CRTCeng About Cogeco mobile.Their licence to operate should be removed. How I’ve been treated for 4 months is disgusting. I want my 4 months of money back .My 25 hours of time back
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Tim Lowe (@rivinnorthbay2) reported@cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?
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Dianne Williams (@SDM_1900) reported@cogeco Still problems!! Phone goes dead.
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters
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Mr. Montgomery (@MrBMontgomery16) reported@cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!
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Allan Gao (@Allan_Gao12) reportedI cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers? @cogeco
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Sckurt Cobain 🇨🇦 (@SckurtCobain) reported@MikeDoris @cogeco How does one line cause a province wide outage?
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Norm (@quietlybless) reportedIt says FF but as you can see , the screen does not move. Another hot day , indoors with s**t-ball service from @cogeco @CRTCeng
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Bob Loblaw (@Avocado26430508) reported@cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.
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Austin (@pixlr__) reported@cogeco Why is my upload speed insanely bad rn
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Blair (@blairs1) reported@cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
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🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported@cogeco Is there an estimated time until we see service returned?
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Bob Loblaw (@Avocado26430508) reportedHey @cogeco! What happened to my install today? Lost half a days pay. Never left the house. Tech couldn't be bothered to ring doorbell, knock on door or call. Now being told the easiest I can get an install is August 5th. 2hrs to finally get through to a supervisor. Brutal
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Rexraptor (@Rexraptor19921) reported@cogeco outage again in Kingston. This is absolutely ridiculous. 3rd outage in less than a week. They make us pay a premium just so we have 3 outages in less than two weeks. We better get compensation for this BS. Fix your internet. #cogecooutage
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Lexi (@Lexi58746074319) reported@passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.
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O'bs 🇨🇦 (@obinson) reportedCogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.
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zoro liker | caught up on one peas (@faggotzoro) reportedthought artfight was being crazy slow again but turns out cogeco **** the bed across ontario
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Hugh G Azzol (@MrTuffster) reported@cogeco Shoddy service like this from any provider will push more to go towards starlink
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Spartachat (@styttsvillain) reported@jasonyork33 @ComingInHotSens You guys get Cogeco on that bad boy?
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🇨🇦 Make It Home YGK (@MIHomeYGK) reportedMassive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.
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Gator 🇨🇦 (@wallygator23) reported@Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!
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Evan Cochrane (@cochrane_evan) reported@cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?
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john (@leafsfan381) reported@CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.
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PWindsor (@PWindsor2) reported@MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?
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CRASH (@asharpe004) reported@cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?
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Emshay* (@DrHawken) reportedCogeco is down and Rogers seems ******, too
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Robert Laing (@RobertLaing10) reportedMust be a few people on line. COGECO is running like ****, as usual.
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Sharon Larose🇨🇦 (@blackies1) reported@kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.