Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (41%)
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TV (40%)
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E-mail (8%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Oakville, Toronto, Montréal, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland, Sarnia, Kingston, Windsor, Matane and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville |
TV | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Burlington |
TV | |
| Toronto |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Geneviève Caya, MCNE
(@CayaHomes) reported
@cogeco I’ve been sent 3 different modems now, all of which aren’t working. Perhaps it would be more efficient to notify the paying customers of this outage via text or email. I’ve also been resorted to sounding like a crazy person on your social media due to the lack of cust service!
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Jennifer Marvin
(@jenmarvin202) reported
@cogeco internet is down again. Are you working on it? there is no information anywhere. Also would like to know what steps you are taking to stabilize your network -- these constant outages are unacceptable.
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Nikki
(@nikki102078) reported
@cogeco It’s down again
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IndyW
(@IndyW12) reported
@cogeco is your service down again?
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Jamie Adams
(@YoFlyers) reported
No @cogeco service in SE area of Peterborough.
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Samantha U’Ren
(@samanthauren23) reported
@cogeco Pls fix your internet!! Two times in one week - thinking about switching now.
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Nick Evans
(@evans_nj) reported
@cogeco internet is down out in Rockwood too. If this is going to be a regular thing how are we supposed to have our kids do online learning?
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Rob
(@rob_edw) reported
For those with #Cogeco, if you're experiencing connection problems, you can hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end. Please dm or @me if you want to know how to do this.
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Ryan Ferguson
(@fergusonryanr) reported
@cogeco, seems like we are down again... can’t even hit your site via cell data.
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Dustin Nussey
(@dnussey) reported
@cogeco we’re having the same issues with our Internet as we did 2 days ago and it was eventually resolved. Are you aware of this yet? Has been occurring for an hour now.
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Dance Dad
(@dancedad40) reported
I’m sure @cogecohelps would tweet out updates about the latest outage but they probably use #Cogeco and have no internet
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Concerned Citizen
(@fizzbin88) reported
@cogecohelps @AAsmoke @cogeco Going to demand that Rogers be brought into the area to get proper, reliable service. This is getting silly and costly... Do Better... #Burlington #Rogers #internet
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🇬🇭
(@xxssxs_) reported
Cogeco has to be the worst internet provider
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Shannon Porcellini
(@ruairismom) reported
@leo_tirone @cogeco Windsor no service...again.
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MikeSec
(@mikesecpro) reported
@cogeco internet is down and your support number says it’s not in service. #cogeco #cogecocable
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kurtis
(@sskrtb) reported
**** Cogeco !! Second outage this week.. @cogecohelps better see a reduced bill this month. Get your **** together.
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Claude Dicaire
(@eliteuser26) reported
from
Kingston, Ontario
@ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.
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Mitrich
(@Mitrich68) reported
@servicesdown_ I hope Cogeco going to fix our bill.
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Suns Of Static
(@sunsofstatic) reported
@cogeco down again? Fix your ****!!!
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Will
(@WillApples) reported
**** YOU COGECO
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Karina
(@bottleblonde40) reported
@cogeco internet down in Kawartha Lakes area?
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Jennifer Carver
(@JenMariCarver) reported
@cogeco is there another outage in Burlington?
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Mrs Overgaard
(@MrsOvergaard) reported
@servicesdown_ This is insanely slow and impossible for two teachers teaching synchronously! Please fix this @cogeco
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desbiensc
(@desbienschr) reported
@MmeAdamson @cogeco A parent just texted me that her internet with Cogeco is down so she couldn’t join my SST group
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jandjm
(@jandjm04) reported
@ihoplad @cogeco Dear @cogeco can you please call my place of employment and my daughters school and tell them your service sucks again thats why we can't do our work today
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Mike Arsenault
(@MikeTheDoorKing) reported
@cogecohelps @cogeco Internet down again Please advise NOW if we should just call @Bell.
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Dr. David R. Feinberg
(@davidrfeinberg) reported
@cogeco The internet is out again. You're customer support number is out of service. I can't do my job.
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always the consumate professional
(@SueCain62496771) reported
@Neal__Ty @cogeco Looks like around the same time as Tuesday’s outage as well
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Amanda
(@amanda_furlan) reported
@cogeco hi, Is the internet down again?
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Craig Brown
(@fotosbycraig) reported
from
Burlington, Ontario
@cogeco The internet is down again. This is getting frustrating guys.