Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Mississauga, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Calgary, Unionville, Verona, Port Lambton and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Montréal |
Internet | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mac McMillan
(@Rosebugsme) reported
@glendalloyd16 @cogeco Why don’t you fix the Cogeco channel guide so us minions who pay you Mthly don’t loath Cogeco more and more every day. And yes we have heard for 5 years your working on it. No wonder streaming is making cable companies obsolete…
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Major Precedent
(@MajorPrecedent) reported
@cogeco @cogecohelps 3 Work orders, 2 overdue work orders, and not a SINGLE PERSON came out to fix my internet that hasn’t worked for a MONTH!!! 25 year customer and two businesses with you and a supervisor won’t even call me back! BUYER BEWARE!!!!!!!
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Galnator
(@galnator) reported
Hey @cogeco my wifi hasn’t worked for 4 hours is there outages in Ontario currently or is my fibre plan just being slow? I’d really appreciate some support I haven been on the phone for 30 minutes waiting
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mitch bauer
(@mitch_bauer) reported
From firsthand experience, #cogeco business internet service is horrendous, from uptime to client care, no one cares, no one calls back and Managers start at 3pm. #cogecobusiness help...we are stranded....
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Rodney Marois
(@patchcollecter) reported
Hey @cogeco why no service for Peterborough for Nexicom for tv ?? they have phone line from Cogeco and buy it and sell to customers :
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Jon Pole - RADIO ATHLETE 🥇
(@jonpole) reported
@Cigar__Smoker__ My Cogeco is still out. They promise a fix today.
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DeplorablyCanadian
(@CanadianTrumpe1) reported
All I have to say is Cogeco phone people are the worst!!!!
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Geralt of Scarrmy
(@GunterNine) reported
@cogeco @FSecure Except when your wifi password, on your Cogeco Modem, doesn't protect you against amazon products that have been banned on your network through MAC addresses. Still waiting for an answer on this btw...
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Prexus Swyftwynd
(@PrexusSwyftwynd) reported
@CarryTelecom And to think… just two hours ago I had a wonderful door-to-door sales from @cogeco offering me a nice deal to switch. I was saying how I was satisfied with @CarryTelecom’s service and pricing. Guess I won’t be renewing the coming term. Connectivity is worth a few bucks more.
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Amy Rensby
(@amyrensby) reported
Dear @Bell_Support - your small biz support services suck. Not even sure what I’m paying for. After 3 weeks, 3 tech visits, a missed tech visit (I wasted 2 hrs waiting for), still don’t have wifi functioning on my patio. Looking forward to calling @cogeco today.
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CJCSNIPES
(@cjcsnipes) reported
@cogeco outage? Leamington ON
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Octane Tech
(@OctaneTechYT) reported
@cogeco how hard is it to answer your damn phones?
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mike
(@Furry_Blue_Fox) reported
@cogecohelps As a Cogeco customer I do not recommend it’s now been 5 years of tech support and people coming to my house replacing my modem replacing lines and still I can’t get the speeds I’m paying for I’m supposed to have 1000Mbps but instead I’m only getting 250Mbps they Will blame you
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Jeff Greenwell
(@LastAngryFan) reported
@cogecohelps shocking I reached out to cogeco for help correcting a mistake my wife made paying our old non-activate account instead of our new one and they didn’t fix the problem. Wanna help me out here?
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Dwight Stead
(@DwightStead) reported
.@cogecohelps @cogeco Internet is down in Vineland. No updates on your accounts. Any idea when it will be restored?
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KOP_CA
(@michaelhup) reported
@cogecohelps Cogeco Internet down again, twice in 3 days! Absolutely garbage!
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Marianne Raymond
(@MarianneRaymon1) reported
@cogecohelps hey, really disappointed in your customer service and internet provision period. With the number of people working from home you would think Cogeco would be better. Cancels a service appointment and doesn’t call to inform the customer. You should be ashamed.
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Dave Millar
(@DMillarVP707) reported
@cogecohelps My internet is experiencing extreme slow service right now. Any explanation from cogeco as to why it’s so slow in #Smithville today ?
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gage roberts
(@Algea_Eris) reported
@cogeco the absolute worst internet ever, live in Ontario and cant even get over 1mb of download speed. trash company stay away and do not use this worthless garbage
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Caroline
(@northernck) reported
@davidhindsmith @Bell_Support @TekSavvyBuzz I’ve been thinking of switching over. I negotiate pricing with Bell on all our services - 2-3 months later, pricing starts to rise. Never had this issue with Cogeco. It’s time to do some shopping
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Jedi Master 262 TTV
(@Jedimaster262) reported
@trustednerdscl1 @DRIVEN_SERB @CarryTelecom ive been with them 3 years. yes sometimes there are issues but rarely for me. I can put up with it no problem for all the money i am saving versus cogeco
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IndyW
(@IndyW12) reported
What is #cogecoepico? How is this different from the current cable box I have with Cogeco? Is it an added service or does it replace my cable box? Do I need smart TV for it to work?
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Braison Drysdale
(@BraizNasty) reported
Anyone else have a problem with @cogeco Epico where their tv is cranked full blast but you can barely hear the tv show?
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ZACK
(@DRIVEN_SERB) reported
@Jedimaster262 @trustednerdscl1 @CarryTelecom You mention cogeco do you are outside of Toronto. The carrytel service in Toronto is pure trash.
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mitch bauer
(@mitch_bauer) reported
@cogecohelps @cogeco Ac#50017266243...days with 0.01 upload and 20 download. No responses. No updates. No service. Thx
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mitch bauer
(@mitch_bauer) reported
If #cogeco cares, someone would respond to our repeated requests for business support. Deep space silence from #cogeco, meanwhile businesses suffer.
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m.f
(@tvjunkkie) reported
@cogeco I hate your app it sucks #cogeco
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BC
(@wac1141) reported
@cogeco internet out in Waterdown after power outage
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Jon Pole - RADIO ATHLETE 🥇
(@jonpole) reported
@Cigar__Smoker__ @cogeco Cogeco is down. Hopefully it will be fixed tomorrow. Big storm. New podcast is up.
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Marg Greaves 🇨🇦 #doubledoubled 💉💉😷
(@marggreaves) reported
@cogeco problems with internet this morning? My soeedtest says I have no speed! 2.3 mbps download HELP! #HamOnt