Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (39%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Burlington, Toronto, Brampton, Sainte-Adèle, Montréal, Calgary, Dundas, Edmonton, Fairmount, Amherstburg, Ottawa, Hamilton, Sainte-Agathe, Peterborough and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
Wi-fi | |
| Toronto |
Internet | |
| Brampton |
Wi-fi | |
| Toronto |
Internet | |
| Sainte-Adèle |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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fairdeal
(@hpteach) reported
@cogecohelps I guess cogeco doesn’t help.
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ᴠɪɴᴄᴇ
(@Oilers_97) reported
I can’t believe I’m have to switch to Bell for Internet and cable because @cogeco is always down 😠
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Paul.C
(@PaulCook_24) reported
@cogeco @cogecohelps I am refusing to pay my bill. This happens every week with this service. $200 for what? Unbelievable. Fix this IMMEDIATELY
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Nathaniel PeteЯ Rentrow
(@JBJblaze) reported
@YouTube @cogeco @cogecohelps What pisses me off the most about tonight is having already predicted to myself that on the night I'd get to finish #Dispatch, of fother mucking course, my internet upload speed goes down the crapper and restarting our router has failed to work so far. Suffice to say, I'm livid.
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• Her_Divine_Path •
(@NamaariB) reported
I’m calling the @BBBTriCounties @cogeco is NOT an organization that improvising customer service yet withdraws money from accounts monthly.
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Karen Favaro
(@FavaroKaren) reported
@cogeco wtf….most important game of the season and again no internet. Scam company. You should be paying me ffs
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LadyBug
(@ladybugxo09) reported
They better fix @cogeco before my games start at 1!!!
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The Wise Investor 🧠
(@TheWiseIC) reported
@jcogs77 @Dividend_Dog Yea, Cogeco has falling revenues. That’s the issue. Bell doesn’t, but is run like ****. I see cogeco having a hard time turning that around
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Milledge
(@millyedge2) reported
@cogeco so one box has an error message and does not work…my second box works… This never happened with @Bell
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Ted Woodhead (he/him)
(@tedwoodhead) reported
.@CRTCeng @cogeco reported results showing a modest CAPEX increase for the period of ≈ $2M mainly due to spending on customer premise equipment. Results state that $900K of capital was spent on network expansion. This wil be captured in the monitoring promised by @CRTCeng
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Luke Hearns
(@LHearns2) reported
@cogecohelps Imagine getting to watch it? That would be awesome, but as usual, my cogeco internet is down. Worst internet I’ve ever had.
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Scott Dillon
(@dillon4412) reported
I don't why @RogersHelps and @cogeco hates Detroit fans. They NEVER put on the Detroit feed. Always sucks being your customer!!!!
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John Macoretta 🇨🇦
(@MacorettaJohn) reported
@cogecohelps What the heck Cogeco? Why is the feed for the Buffalo Sabres games so terrible? It’s been two games in a row.
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Dr James Porter
(@DrJamesCKPorter) reported
@cogeco WORST TV/INTERNET EVER… they should not be allowed in the business… I lose internet EVERY DAY… yes every single day and usually more than 1x
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TAN Sports
(@TANSports2) reported
@cogeco any internet issue in Oakville? We have no internet
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ᴠɪɴᴄᴇ
(@Oilers_97) reported
@cogeco is the WORST! Why the hell can’t you get @Rogers in Ancaster?!?
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Candace Hawkins
(@MzSirius7) reported
@cogecohelps Well it's complicated Steven. Yesterday cogeco did scheduled maintenance in my area and ever since they said it was done, my internet has been out. Cogeco scheduled service call this am for a technician to come. They have been and gone, no service.
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• Her_Divine_Path •
(@NamaariB) reported
What is wrong with Canada? @cogeco how dare you waste my phone time with verbal ads promoting your products. People don’t want to hear this- we want service!
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rustlecompton
(@rustlecomp36114) reported
@tobi Just got in starlink this month. Triple the up and down speed from my Cogeco hispeed
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Christopher Butt
(@gotnewf2291) reported
Another let down by @cogeco @cogecohelps. 45 minutes waiting on chat with technical help and I finally gave up. I had to contact @cogeco last week because of issues. I guess it's normal to have to unplug the Epico box everyday to make it work.
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Velko D
(@VelkoD) reported
@sdgkjgkjs234324 @daviddoel @Sportsnet We either pay rogers or bell lol anything else you tell ppl you're poor (Cogeco for me tho lol)
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Eric Buono
(@Chief_Buono) reported
@cogeco No need. I'm done dealing with the subpar technology and service. Good luck.
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G-Money
(@grahamS666) reported
@cogecohelps I'm brand new to Cogeco. I downloaded the app. Can't set up a new account. Do not have an existing account. This is not a good start. Please help or direct me to someone who can.
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StepOFFGeorge
(@StepOFFGeorge1) reported
@davegagan1 @cogeco Did you get that when you tried to open the epico app. I got an error code when I opened mine up this morning. Not working
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Commissioner Miner
(@fanCRTCProfling) reported
@Pagmenzies The system works like this to push out an alert (simplified):: EMO--->Pelmorex--->LMD The CRTC regulates LMD's only. LMD's job is to put out exactly what was sent. Who failed? Cogeco? The LMD? Or are there issues with Pelmorex?
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Bryan Robertson
(@bworiginals2) reported
@cogeco @cogecohelps having both internet and TV down all weekend is very poor service. Can’t get a technician until Monday?!!! I think switching to #Bell might have to be in the plans as your service is not good at all.
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Darren Kritzer
(@DarrenKritzer) reported
@cogeco down today Anyone else?
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Eric Buono
(@Chief_Buono) reported
Yup, typical expectations from @cogeco. Outage since Nov 1 and STILL without service. Coming from someone who works in the field, Cogeco continues to prove how they are incapable of supporting their own services. Im done with them and will be canceling.
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Candace Hawkins
(@MzSirius7) reported
Entering day three with no internet because @cogeco decided to do some scheduled maintenance on the lines in my area, screwed up my internet with teksavvy, mait. tech KNEW they f'ed up as they booked a service call for yesterday where guy didn't do **** @cogecohelps isn't helpful
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Jeff Rogerson
(@jeff_rogerson) reported
@cogecohelps Hi, finally after about 40 minutes a clerk picked up. Issue handled but it makes listening to “your call is very important to us” a tad hollow after the hundredth loop. Either live it, or change the message. #cogeco