Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Hamilton, Toronto, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Hamilton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Burlington |
||
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Mountain
(@TheCarpetIsLava) reported
@cogeco Outage in Hamilton, any word on when this will be resolved? Got a teacher in this house who needs to teach & someone on their day off who just wants to watch some Netflix
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Chris Bernardi
(@ChrisJBernardi) reported
@JeremyChafe @cogeco I love the internet and normally they are great. They are far superior to Bell but this is a bad time for a massive outage. Wonder if it was a cyber attack?
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Norman
(@thambonous) reported
@libraryzombie @cogecohelps Internet down in Stoney Creek too. Cogeco website is down too. No updates from @cogeco
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Sarah
(@SLBM2006) reported
@MsAndreaMarie_ @Costa_Klad @cogeco I just heard that Halton Board sent out a message saying if your provider is Cogeco and is down - you need to drive in to work. What the..
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Mike Andrade
(@Andrade14Mike) reported
@KeeganB63977789 @cogeco Everyone gets upset over the smallest ****. Yes my 9 year old is upset he cant do online. But he is 9. These people dont know how to act there age.
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Ali
(@a_takch) reported
@cogeco Stoney creek here... no internet service 😕
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Chris Bernardi
(@ChrisJBernardi) reported
@cogeco @Niagara_411 Seems like a cyber attack to me. Call centres,website and internet down?
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Supercal
(@canadiancal30) reported
@castelgard @cogeco The phone lines are VOIP and they are down too..... soooooo.... there’s that....
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The Stinging Bee
(@DumbStuc) reported
@cogecohelps @pespepper @cogeco Lasalle windsor too please fix its work day
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Aries❄️
(@queeenbxx) reported
.@cogeco please explain why y’all took money from my account but I have no internet and now ur website don’t work and no numbers are in service. Y’all taking all my money but can’t pay ur own phone bill
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Fatt Moley
(@MoleyFatt) reported
@cogeco New customer. Lucky me, just switched from Bell and got my modem installed today. Maybe I should have been nicer to the Bell customer service folks. #Karma
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John Howitt
(@johnhowi) reported
@LKDSB students and staff, for those who have Internet provided by Cogeco, we have been notified by @cogecohelps that they are experiencing network issues and are working on restoring service. Please continue to attempt connecting to your class throughout the day.
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Victor Yang
(@victor_yang_twt) reported
@cogeco is Internet down?
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Keegan B.
(@KeeganB63977789) reported
@cogeco Not really. Just can't stand people that freak the instant stuff doesn't work.
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M Walkey Crowley
(@MWalkey1) reported
Are you kidding me @cogeco??? 2 teachers and 3 kids online, internet down, and to speak to a person option results in fast busy signal??
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The Neverending Hell Loop 🇨🇦
(@Melanie76Nicole) reported
@RachelVeres We have nothing now. Hearing Cogeco is down.
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Dylan
(@DylanH_1995) reported
@cogeco Can't load the webpage or call support.
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Deanne Sowter
(@DeanneSowter) reported
@cogeco Trying to teach a class FH in Oakville and my internet is down!
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Chris Bernardi
(@ChrisJBernardi) reported
@NatachaRaphael @cogeco This is the worst time for an outage. I have a zoom meeting to be at by 11. Ugh
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Ryan
(@brothaRyan) reported
@cogeco Working fron home, kids online school, all stopped. Wtf
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Shirtless Lenny Kravitz
(@BryceTonner) reported
There may not be snow days anymore, just internet outage days. @cogecohelps Cogeco
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Mrs. Ford
(@Teach_Laidlaw) reported
Got kicked off of my Google Meet today. Seems like @cogeco @cogecohelps is having issues. I popped back on with my phone data to say bye. My husband is working from home today and supposed to be leading a meeting right now. Cut out 9 minutes before it was set to start.
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Trish
(@Trishy_R) reported
@Carminevittori5 @cogeco Lucky for you, this is about the 20th outage in the last year
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DrewⓋ
(@drewielessard) reported
@cogeco internet is down in all of Ontario and that happens to be my internet provider so my video will be up late 😩 #YouTube
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Manaf
(@Manafhasan) reported
@cogeco I’m having problem in my internet in Oakville
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JackLumber
(@CptJackLumber) reported
@cogeco Love how you spend $200 bucks a month on tv and Internet for spotty service at best. The wifi is a joke (can’t get signals anywhere in the house) and now internet is down. Not like I’m WFH and my kids are online for school.
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Distant Scot
(@DistantScot) reported
@Costa_Klad @cogeco This never would have happened on the Danforth
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Orlando Nobre
(@OrlandoNobre3) reported
Is there an outage at Cogeco internet service?. No internet services and their costumer support phones are off line, what is going on? Northumberland Ontario @cogecohelps
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Ahmed
(@AhmedCanAm) reported
@cogeco Not on you at all Tristan, but Cogeco Executives need to investigate & invest in their infrastructure. It’s 2021 now, there’s very little reason outages should be this common. The last ISP I had downtown had one outage in 3 years, and in the US I can’t even remember outages.
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Emily Williams
(@EmWilliams519) reported
@cogeco can I please get an outage number or ticket number? I am getting a busy signal when I attempt to call.