Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
TV (42%)
-
Internet (37%)
-
E-mail (10%)
-
Wi-fi (7%)
-
Total Blackout (3%)
-
Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Kingston |
TV | |
| Peterborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
cogeco is still sucking as usual. buyer beware. Terrible cable service. Buyer beware. Do not give up what you have.
-
Barbara-Anne Elstone
(@mynameisasong_) reported
@cogeco service out in Peterborough?!
-
DJManySports
(@DJManySports) reported
@weathernetwork any chance of updating what is being seen on Ontario Cogeco? Forecast is from earlier this morning. This seems to be a reoccurring issue.
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
I have had to reboot my cogeco box 6 tmes today. cogeco cannot keep a picture in sync for more than an hour. Buyer beware. Cogeco is bad cable. Over 2 years of bad cable.
-
Flying Mustache
(@MustacheFlying) reported
@cogeco Your technician came to my home to switch my modem, and left with personal equipment on top of damaging a table, I really hope your support will be able to retrace my equipment, as I have no issues with involving the cops
-
Martin Lanta
(@MartinLanta3) reported
@truckdriverpleb I got Nord VPN because Cogeco internet started to block IP TV. No issues now. Works on Netflix too.
-
DJManySports
(@DJManySports) reported
@weathernetwork any chance of updating what is being seen on Ontario Cogeco? Forecast is from earlier this morning. This seems to be a reoccurring issue which does not help with credibility.
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
Cogeco has dropped its band width again. Buyer beware. Cogeco is the worst cable company in Canada. They suck. 44 errors. Bandwidth drops. 24/7 , 365. Going on for over 2 years now. I will keep this up until I fee I am getting the cable service they sold me. Cogeco sucks
-
DjaMon💫
(@DjaMon777) reported
@Bell_Support How can Cogeco remedy the exact same issue within 3 hours, but Bell requires 35x!!! more? COMPLETELY UNACCEPTABLE! 3/3
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
can always count on cogeco for bad synchronized cable. Buyer beware. The worst cable ever.
-
Brooke Fairplay. AKA Diane💛☮💙🇨🇦🇺🇦
(@FairplayDesigns) reported
@ThelmaCameron18 Yea I left Cogeco. There was one woman in customer support who was mean as hell, she actually disconnected me from my internet because she didn't like what I said. I left after that
-
04.12
(@onlylimji) reported
in the middle of suchitwa and my internet ****** off...cancel cogeco im sick of it !!
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
Cogeco cannot ever stream 1 complete show without some kind of problem. Their sycronization is the worst I've ever seen. Over 2 year and no improvement. buyer beware
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
There goes cogeco. Down again. Just like a toilet seat. Which is where cogeco cable belongs. In the toilet. Buyer Beware.
-
Matt Yeomans
(@matt_lion18) reported
@cogeco Can you tell me why my internet and tv is still out after 4 days and no end in sight. Your site and calling are no help, the outage is blamed on power outages but power has mostly been restored our neighbours with Bell have had their internet back for days but we don’t.
-
Woke Jays Fan. 💉💉💉💉
(@JaysFan42049) reported
@keithwhipp It kicked me out and when I use my Cogeco login it says it's wrong. It is a terrible app
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
cogeco can still not synchronize their picture and sound. 2 years of ****** unreliable cable. Buyer beware, cogco sucks the bone badly
-
DjaMon💫
(@DjaMon777) reported
@Bell_Support Unrelated, but very pertinent... Repair is a joke. A 3rd party contractor eff'd-up our condo's main cable box yesterday, leaving all Bell and Cogeco customers without service. Cogeco had THEIR techs here in 30 mins, and within 2 hrs service was restored. 1/3
-
MJW
(@321MW321) reported
@cogeco I’ve had your EPICO service now for a month. Multiple times throughout the day all internet and tv goes down. Often for only a couple minutes but let’s be clear this is a major issue. Tired of hearing my kids and wife let me know every time it happens daily.!
-
bob
(@bobby__cole) reported
@cogeco Why does your internet go down at least 3 times EVERY SINGLE DAY? Wtf is going on over there? Like get your **** together.
-
John McLean
(@acredata) reported
@cogecohelps Hey #Cogeco. Outage in south east Oakville. Can you provide an update. Need to do some work here @cogecohelps
-
𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛
(@MsChanandlrBng_) reported
@taylrg1 @cogeco ATP the entire world runs of Internet honestly so I don’t blame you it’s not a first world problem anymore!
-
Thelma Cameron
(@ThelmaCameron18) reported
@FairplayDesigns Cogeco is the same ! You need to call them, then they thank you for being their loyal customer for 30 years, BUT, they can't call you up and offer some great deal! You are forced to beg !
-
DjaMon💫
(@DjaMon777) reported
@Bell_Support A 3rd party contractor eff'd-up our condo's main cable box yesterday, leaving all Bell and Cogeco customers without service. Cogeco had THEIR techs here in 30 mins, and within 2 hrs service was restored. 1/2
-
Mike Maude
(@mikejmaude) reported
Maybe I’m crazy but there was a cogeco worker at my neighbours all day today and when he leaves my internet stops working. Wtf is this
-
☆𝕥𝕒𝕪𝕝𝕣 ☆
(@taylrg1) reported
Getting really tired of @cogeco deciding to do their maintenance during the day. Two days now of our internet being out most of the day when literally everything in my house runs on internet. I get it, “first world problems” but ***** I pay for this **** I expect it to work 🙄
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
Cogeco cannot provide syncronized tv. They are crooks and thieves selling ****. Buyer beware. cogeco Couldn't show a movie on a wall..
-
HammerofSparx
(@KevinAn45942701) reported
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
Cogeco cannot ever stream 1 complete show without some kind of problem. Their sycronization is the worst I've ever seen. Over 2 year and no improvement. buyer beware.
-
Coach Crewe
(@coachstake41) reported
Not sure what’s worst tonight, the @Raptors start to this game or my @cogeco connection. Makes for a very frustrating viewing experience!