Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Prévost |
Internet | |
| Gatineau |
Internet | |
| Leamington |
TV | |
| Mississauga |
Internet | |
| Kingston |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Guzzo
(@GNancyl) reported
@Sflecce @cogeco how do we expect teachers and students to learn when the internet is down and no one is available to take your calls??!! @cogeco once again, your service is not really a service.
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🤍
(@Jasminealeeha) reported
Having cogeco as your wifi provider isn’t for the weak. Forever an outage never working wifi
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Mike Lucier
(@myklucier) reported
@Alysson4CK @cogecohelps My Cogeco is down as well. Seems to be a province-wide issue.
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Thursaiz
(@thursaiz) reported
Cogeco is having a massive internet outage. It's not just you. #Cogeco
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Ahmed
(@AhmedCanAm) reported
@gericco @cogecohelps @cogeco Welp looks like we overloaded the phone lines, guess it must be a big outage then
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Gericco
(@gericco) reported
@libraryzombie @imkingez @cogecohelps I’m in Milton, and modem is out too. Can’t even get through support call. Just hangs up on me #cogeco
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dbelt101
(@BeltranoDiane) reported
@cogecohelps wifi down? Can’t get into anything including the cogeco website to report .. I’m in Hamilton
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Mark Windsor
(@markwindsor88) reported
@cogecohelps I’m in Kingston - no connection with Cogeco. I Checked your website and it is not@listing any issues for the area. Curious as to how quick your site keeps up with outages.
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Michelle Minniti
(@michie8) reported
Anyone here with Cogeco having internet issues?
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Rebecca Aubin
(@sapphire9692) reported
@cogeco what the hell I can’t get a hold of u no internet really I need to work and can’t because of this crap service
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Dayna Vettese ❄
(@daynavettese) reported
@cogecohelps Hello - are there any current outages/issues with Cogeco? I've lost proper internet connection at home and I can't seem to get into your website either.
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lesley
(@tigerzluvpepper) reported
Is anyone in #ygk having internet issues with Cogeco??
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Jared Gardner
(@Jared_Gardner) reported
Well Cogeco Proved one thing today, Online Schooling unfortunately does not work. Time to Open up the Schools as our Children need to Learn. Education is a must. This is not a Debate for why you dislike the govt this is not the govt problem this is a Telecommunication issue!
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Mike DeBie
(@mdebie62) reported
@cogeco is there an internet outage in Sarnia, on.
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CassandraW
(@CassandraWasney) reported
@cogeco down in Niagara Falls - kids missing school and I’m missing work!!!
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lesley
(@tigerzluvpepper) reported
@Ms_S78_LDSB Cogeco is down. Funnnnn.
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Mary Broadfoot
(@MaryBroadfoot) reported
@cogecohelps is internet down in Hamilton? I cannot even get to the cogeco website from my phone.
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Golf North Bay
(@golfnorthbay) reported
@cogecohelps outage in #NorthBay? Cannot reach tech support phones saying 'Customer you are calling is currently not Available' #cogeco #schoolworkneedstogetdone
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R
(@putaextraaa) reported
@cogeco Outage in Cornwall Ontario?
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Libraryzombie, Urban Hermit - 🇨🇦🥄🧶🐱⛤
(@libraryzombie) reported
@imkingez @cogecohelps Sorry that you're down too, but glad to know it's not my new modem. I can't even pull up the Cogeco site on my cell right now.
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James Boutros
(@JamesBoutros) reported
Fix the issue @cogeco @cogecohelps
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castelgard
(@castelgard) reported
@cogeco what is wrong with connection. We have lost our internet in the middle of school and work !when I try calling the support it says user busy and my call is cut ! Service quality and speed was good for first few months and it has gone down drastically! Totally disappointed
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Rodrigo Teixeira 🇧🇷🇨🇦
(@roteixeira) reported
No internet in Pembroke. Trying to call @cogeco for technical support but call gets dropped. Help @cogecohelps
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...............🥍🥍🥍
(@dirtdiver49) reported
2nd day of online school... and @cogeco internet is down! 2 days in!! I’m gonna flip my lid!!
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J Bradley
(@jefaros) reported
@AhmedCanAm @cogecohelps @cogeco Exact same issue with tech support
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Hockeyscout519
(@hockeyscout519) reported
@cogecohelps is cogeco down in the Windsor area
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☥ Tameko Woodside☥
(@arroygant) reported
@cogecohelps @cogeco how long is this outage for?
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𝒟𝒶𝓌𝓃 𝑀𝒶𝓇𝒾𝑒
(@ultradawn5) reported
from
Quinte West, Ontario
@cogeco Is there an outage in Trenton?? 2 days in a row I can’t work from home nor can my child do school work - no internet
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Michael Howie
(@DefenderRadio) reported
from
Hamilton, Ontario
@cogecohelps would love to call someone but the Cogeco website isn't loading on my mobile phone, the internet is down and the Googled number is busy.
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Anne Regan
(@Anne_E_Regan) reported
@cogeco is there an internet outage in the Tecumseh area? I’ve tried calling your tech support numbers but apparently the lines are busy.