Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (57%)
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TV (23%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Scarborough, Milton, Windsor, Belleville, Burlington, Montréal, Markham, Hawkesbury, Ottawa, Port Colborne, Calgary, North York, St. Catharines and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Scarborough |
Internet | |
| Milton |
Internet | |
| Toronto |
Internet | |
| Windsor |
TV | |
| Windsor |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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JIBL_pop
(@jiblpop) reported
@cogeco Father’s Day… US open final… Cogeco ruining it with a pixelated garbage feed!! Standard
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Rodney Marois
(@patchcollecter) reported
any one with Cogeco tv issues??
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Jan 🇨🇦
(@J5Jan) reported
Day 4 and still no internet or tv. @cogecohelps @cogeco customer service is ridiculous. Whete are the technicians? All the @BellFibe customers have service!!
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
Hey @Cogeco My internet stops and starts and is slow. I has been like this for weeks. Your service is terrible. Not in the mood to phone and be on hold .
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PG
(@Oakville_HI) reported
@cogeco Reset....same problem.
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Octane Tech
(@BumpyRideYT) reported
Internets out again @cogeco this really@is getting stupid! Tired of paying for spotty AF internet!
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Greg Clarke
(@Gregologynet) reported
@SteveCoville @cogecohelps @cogeco We're having issues in Burlington too
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Kristen MacKenzie
(@TheKMacKenzie1) reported
.@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speak with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄
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Jason Squires
(@squiresjl8) reported
@cogecohelps @Oakville_HI @cogeco I’m having this issue too. Just NBC. All other channels are fine. Have reset the TIVO
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Bernie Bernie
(@BernieBernie2) reported
@cogeco why is ABC channel nine not working?😡
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Brian Underwood
(@uwoodb2) reported
@cogecohelps Can Cogeco get the problem resolved with the US channels, trying to watch US Open and for last hour saying experiencing technical difficulties and will be resolved shortly. Currently all pixelated and unwatchable!!!
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Kristen MacKenzie
(@TheKMacKenzie1) reported
.@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speack with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄
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Forty Two
(@TwoXTwentyOne) reported
To anyone considering services by @bell @Bell_Support , I highly recommend you look elsewhere like Starlink or Cogeco or anyone else. I've spent over 50hrs on their phone line trying to coordinate my fiber move and they're beyond incompetent and treat their customers like ****.
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George Pappas
(@GeorgeP68492681) reported
@cogeco Happy Father's Day but can't watch the U.S. Open due to technical issues. Thanks. Waiting for my refund for lack of service for today but not holding my breath. Rather than an apology, Cogeco needs to do better!
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Nadim
(@thenadxperience) reported
@cogeco @cogecohelps I would like to report an outage in internet service affecting the West side of Cobourg
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Kenzo
(@KBeechie) reported
Over the air antenna saves the day when @cogeco can’t fix channels 712-716. #Cogeco
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Monty Swingwell
(@swingwell) reported
@BurlingtonHydro Went to Cogeco's website to get answers because Burlington Hydro customer service is garbage.
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Deb Bowden-Jones
(@Debstermistress) reported
@cogeco Yesterday @BurlingtonHydro outages and today @cogeco service disruption. Okay.
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Allan cockell
(@burnsboys13) reported
@cogeco get ur **** together. Trying to watch the us open likes it’s a scrambled porn channel is ridiculous in this day and age.
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Gianni
(@Gianni19218944) reported
Hopefully Cogeco, Rogers, and other companies can learn from this and never treat peoples property like this. Still in shock. Sinkhole in my driveway, grass growing through the bricks. Just wait until someone trips and hurts themselves? Someone say suit?
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ThriftyChickpea
(@ChickpeaThrifty) reported
@cogeco JUSST FIX OUR INTERNET!!!!!!!! That’s all.
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Paul Brown
(@Imagicranium) reported
Cogeco is a complete shambolic mess. Service out all day. Calm them and they say you have a ten minute wait. Twenty mins later I’m listening to the most annoying liar recorded voice I’ve ever heard.
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ThriftyChickpea
(@ChickpeaThrifty) reported
@cogeco @cogecohelps we have been without internet for TWO WEEKS. Each time we call the for answers you’re surprised no one has fixed the issue. We both work from home and have spent over $400 on data. WORST CUSTOMER SERVICE EXPERIENCE EVER!!!
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Kevin Kaye
(@kevinkaye) reported
@cogeco the Internet is down in Niagara Falls again.
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Mike Smith
(@MikeSmi54174620) reported
The @TSN_Sports app not working properly with my @cogeco subscription.... I'm shocked... Those 2 companies are run so brilliantly I couldn't imagine either having issues. **** them
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Andrew C. Thomas
(@acthomasca) reported
@cogeco service is out in Burlington, think it's connected to a power outage
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Octane Tech
(@BumpyRideYT) reported
Little rain and some wind not that bad of a small thunderstorm… internet goes out… niice to know im paying close to 100 bucks for just internet to lose service every storm! @cogeco
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T2Green
(@AMitchell1961) reported
@cogecohelps @Oakville_HI @cogeco It the same for me for the last hour. You flash that you are experiencing technical difficulties. Garbage feed.
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Anna
(@AnnaPreece_1980) reported
@swingwell @BurlingtonHydro Yep! I got a generic text from Cogeco, and went to their outage map. Much better customer service.
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Doc
(@feartheglove) reported
@cogecohelps @Oakville_HI @cogeco Im having the same issue