Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (52%)
• TV (25%)
• Wi-fi (9%)
• Total Blackout (7%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Mississauga, Hamilton, Hamilton, London, Burlington, Oakville, West Lincoln, Belleville, Windsor, Ajax, Montréal, Niagara Falls, Scarborough, and Kingston.

City	Problem Type	Report Time
Toronto	Wi-fi	2 days ago
Mississauga	Wi-fi	2 days ago
Hamilton	TV	2 days ago
Hamilton	TV	2 days ago
Toronto	Wi-fi	2 days ago
Toronto	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Loud mouth (@solkumar) reported 32 seconds ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  Jeremy- Now what? (@Bubba_76) reported 1 minute ago

  @TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 3 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

• 
  AnarQueso (@AnarQueso) reported 7 minutes ago

  @alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.

• 
  Mel 🇨🇦 (@Melbell1013) reported 9 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  Iqbal Faizer (@IFcomic) reported 10 minutes ago

  @Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.

• 
  Ravi (@ravira) reported 10 minutes ago

  @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

• 
  Jeremy- Now what? (@Bubba_76) reported 15 minutes ago

  @TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it

• 
  Chuck Felsea (@pissinoffthe) reported 17 minutes ago

  @NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.

• 
  Katie Patterson (@PattersonKatiee) reported 18 minutes ago

  @__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked

• 
  Randan (@snake__rat) reported 27 minutes ago

  If @cogeco was any worse of a service they’d be @ServiceOntario

• 
  Tim-Wit (@timlewisgeddes) reported 27 minutes ago

  @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

• 
  Mark Goldberg (@Mark_Goldberg) reported 27 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  Therese (@theresemacdona6) reported 29 minutes ago

  @cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?

• 
  Erik Boivin (@tattooPeel) reported 33 minutes ago

  IM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem

• 
  Fonz (@Allittlefish) reported 34 minutes ago

  @robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.

• 
  Soulful (@JazzinHockeyGrl) reported 36 minutes ago

  @MadHatter1167 @TSN_Sports Cogeco is down

• 
  James Gruythuyzen (@brutal83) reported 38 minutes ago

  @cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.

• 
  Eric Senohrabek (@senro82) reported 39 minutes ago

  @cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.

• 
  Katie Taylor (@Jolayne75) reported 41 minutes ago

  Cogeco is GARBAGE

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 45 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  Bradsports (@Bradsports2) reported 47 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Charles (@Charles55961330) reported 49 minutes ago

  @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

• 
  Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported 50 minutes ago

  @NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.

• 
  Proof (@Proof187) reported 51 minutes ago

  @cogeco is Cogeco down in the milton area? I can’t connect to the website or my router.

• 
  Kris (@oiler3535) reported 54 minutes ago

  Months later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."

• 
  Scott Dillon (@dillon4412) reported 54 minutes ago

  @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

• 
  Ravi (@ravira) reported 56 minutes ago

  @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

• 
  Vicki (@VickiSMcKinney) reported 57 minutes ago

  @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

• 
  The Terrible Hook (@TheTerribleHook) reported 59 minutes ago

  @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco