Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (41%)
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TV (40%)
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E-mail (8%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Oakville, Toronto, Montréal, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland, Sarnia, Kingston, Windsor, Matane and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville |
TV | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Burlington |
TV | |
| Toronto |
TV | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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YGK News
(@NewsYgk) reported
Were you affected by the recent Cogeco outage?
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nic
(@churchill_girl) reported
@cogeco Rebooted it yesterday when we had issues. Rebooted it twice today. Using the excuse there are more people working from home and it causes delays is baloney. We pay for a service — provide it or adjust your rates to reflect the service you CAN provide.
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Darren 🤟🖖
(@DarrenMorin) reported
Update 01/05/2021 4:48 PM ET : Cogeco has tweeted out that it’s resolved its network issue. The account says “if you are still experiencing No service, please reboot your modem.”
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999K_views
(@999k_views) reported
@Outnumbered5_1 @cogeco hassle? then just dont get a refund wtf its 6 hours bro
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Stuck Inside
(@DuperFreak) reported
@BenjimanPower @NatachaRaphael @cogeco Most phone plans come with 10gb of data I'm sure the 2 hours that wifi was down won't make you go over for the month.
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bog
(@saturnfzz) reported
@cogecohelps @cogeco Hi I have Dpc3848vm , I see it on the wifi now however can’t login on gateway
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Poppy Harrison
(@poppyharrison) reported
@cogeco hello cogeco, downtown kingston on sydenham st - NO PHONE - HELP
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Roxanne Cramer
(@CramerRoxanne) reported
@cogecohelps @cogeco Thanks - a little late for the response. And why a separate Twitter account? It should be coming from Cogeco. And why no explanation....no transparency on service and you didn’t even answer your phone or at least have a recorded message on what is going on?
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Chris
(@cchevy) reported
@cogeco fix the ******* internet. Then, give me a credit. BTW, I get an outage every ******* day. You owe me.
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 6/7 get the service back up and running and wait until the next outage to happen and continue to provide such an awesomely overpriced service, does it mean that someone shouldn’t call out the uncaring corporate monster to the room?
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Annie
(@AnnieAnnie29) reported
@MIHomeYGK It wasnt just cogeco i had others who had bell and rogers tht were down aswell
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Dave Watson
(@bulldogsdad30) reported
Once again @cogeco proves exactly how shitty their products are! #Epico is a complete joke! No service during the Gold Medal game! ****!
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✨katie✨
(@meatlowf) reported
god why does cogeco suck *** so hard i literally can’t sign in with them on ANYTHING and the only mobile app they offer is tivo which i DONT HAVE
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Dave Watson
(@bulldogsdad30) reported
@cogeco Not being a @cogeco customer
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 6/7 get the service back up and running and wait until the next outage to happen and continue to provide such an awesomely overpriced service, does it mean that someone shouldn’t call out the uncaring corporate monster to the room?
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Bob McArthur
(@JustBob1965) reported
@Tedbits @cogeco The interim fix was to just change your DNS address on your router say google or another 8.8.8.8
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Turi Pillitteri
(@turimac) reported
@cogecohelps @saturnfzz @cogeco I'd suggest you reread your customer service manual
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john Timmins
(@johnnt009) reported
@cogecohelps Cogeco our internet has been out all morning all night can u guys fix the black out issue pls I have use my data in my home
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john Timmins
(@johnnt009) reported
@cogecohelps Cogeco our internet has been out all morning all night can u guys fix the outage issue pls I have use my data in my home. C’mon now
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Paul Atkinson
(@patkinson31) reported
@cogeco No internet service again?
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J
(@j_tokee) reported
@Todd0575 @Carminevittori5 @cogeco Just because you pay for something doesn't mean there won't be issues. How entitled can you be? Do you not lose power every once in a while? Car breaks down? Public transit inaccessible? Healthcare inaccessible? All things you pay for too. Grow up boomer.
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Dee Evans
(@DeputyDawg95) reported
@cogeco Spoke with tech support at 615 pm & 930 pm as MSNBC is not coming up. Each time we were promised the issue would be resolved within 15 minutes. Channel still not coming thru and now we have to sit on hold for at least another hour waiting for tech support. Brutal
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!
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Erica Silver
(@EricaDSilver) reported
@cogeco My internet speed is nonexistent!?!? In kingston. How can my kids do online school when they can’t even download the work or watch the videos???? This is deplorable. I $$$ for much better service🤬👎🏻
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Crms | colton
(@xCrmz) reported
@cogeco r u broken again
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!
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Robin Engel
(@RobinAEngel) reported
@FlamReview I do know that the Cogeco DNS was down yesterday morning. Using an alternate DNS provider was a quick workaround.
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David Whale
(@davidwhale) reported
@Molla202 If you're unhappy with Cogeco service, moving to Bell will not make you feel any better. In my experience, Bell service is even worse.
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J
(@j_tokee) reported
@Gogomusicgo @Carminevittori5 @cogeco Why are you teaching your kids to expect to get everything in life? Just because you pay for a service doesn't mean there won't be ISSUES. Stop being so demanding. Its annoying but you people are acting like they did this on purpose. Grow up.
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Scott Kirkwood
(@RBC_SKirkwood) reported
@cogeco Seems to be back down again.