Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (49%)
- TV (27%)
- Wi-fi (15%)
- Total Blackout (3%)
- Phone (3%)
- E-mail (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Oakville, North Bay, Vaughan, Scarborough, Toronto, Kingston, Toronto county, Ottawa, Hamilton, Carleton Place, Rimouski, Montréal, Mississauga, Milton, and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville
|
TV | 10 hours ago |
|
North Bay
|
TV | 3 days ago |
|
Vaughan
|
Total Blackout | 4 days ago |
|
Scarborough
|
Internet | 4 days ago |
|
Toronto
|
Internet | 5 days ago |
|
Kingston
|
TV | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 Pops 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported@MichelleLA1981 I'm kind most of the time, I don't even tell the JWs, the Bell TV guys or the Cogeco guys to **** off very often.🤭
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Heidi (@HeidiRich72) reportedRenegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow
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Alfred E. Newman (@notsobigkahuna) reported@cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
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Erik Boivin (@tattooPeel) reported@cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!
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Scott Dillon (@dillon4412) reported@cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.
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Ryan (@moe1178) reported@cogeco are you serious with your technical support? What a joke!!!!
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Devin Thomas (@DeviniusMaximus) reported@cogeco @yourtvptbo I've been trying to get a hold of you clowns since Friday. Terrible service
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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CARTY CARTY (@deliaflower1) reported@cogeco Awful that we're all affected by these Vandals
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Karen Favaro (@FavaroKaren) reported@cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca
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ian jason bradley (@ianjasonbradle1) reported@cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell
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Therese (@theresemacdona6) reported@cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄
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Bradsports (@Bradsports2) reported@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx
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Devyn Farrugia (@devynfarrugia) reported@cogeco My patience, for dealing with your customer support!
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macker333 (@mballack131313) reported@NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future
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Fonz (@Allittlefish) reported@robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.
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J (@Big_Mister_J) reported@NoSleevesGaming @cogeco You usually have similar weather to me, and this wind is howling today, so I’m assuming that doesn’t help
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[EMT]² Emmett (@EMTsquared) reportedCogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.
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TravisTravis222 #FREESCHLEP (@TravisTravis222) reported.@cogeco my internet was just down for 4 hours and didn't come back until now
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Ross dahlberg (@dahlberg_ross) reported@NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.
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Ravi (@ravira) reported@StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.
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Tricia Robson (@robson_tri87484) reportedSo over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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Bobby (@ChurrosBarkley) reportedHey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?
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LynRandom1965🇨🇦 (@LynRandom1965) reported@NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.
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Jimmy Says (@NevadaTestSite) reported@oiler3535 @cogeco @CNBC I have been having the same problem for about 6 months as you described. Did you ever get this resolved?
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Larry/Balker (@LSB1961LSB) reported@driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck
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chad (@sylvestor1967) reported@ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.
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Eric Senohrabek (@senro82) reported@cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.