Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (58%)
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TV (24%)
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Total Blackout (7%)
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E-mail (6%)
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Wi-fi (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Welland, Windsor, Toronto, Scarborough, Milton, Belleville, Burlington, Montréal, Markham, Hawkesbury, Ottawa, Port Colborne, Calgary, North York and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
TV | |
| Windsor |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Milton |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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karen C
(@karenC487) reported
@NORTHENDPICKS @cogeco I just called my service provider technical department and they said it's my box. They said people in Toronto are having some issues but not the same as mine. This is just terrible. I was looking forward to watching the Toronto Raptors WIN! They will win!
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F Koren
(@blackcloudone) reported
Can someone kill these stupid cogeco substitute crap commercials
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Synstar
(@sinst4r) reported
@OHLBattalion @kylemcdonald25 @VWutti Holy, am i glad that score turned out. Cogeco cut out as they went to review for Jackson's goal and didn't come back until the game was over. Got a video of the last goal?
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cyn
(@fagpaws) reported
@cogeco your internet is some of the worst things ive ever seen/used, i cant do anything without me having to swap between my regular and 5g since it just stops working so often. **** you.
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Teri Bell Arts - for a good cause
(@teribellart) reported
@Chaudetfroid Internet only, their modem has no router (their modem cost $120 tax incl, in 12 instalments over the first year) monthly bill is around $55 now. & now I totally blanked on the name lol crap but they buy their contracts from Cogeco (who i looked at & had a higher monthly charge)
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Mike
(@Bierundpretzels) reported
My internet has gone down 4 times in the last 5 days. @cogeco is the only option for speeds over 5Mb/s, I need @Bell to bring fibre to this area so they have competition.
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Melissa May
(@LoveLeeOllie) reported
@cogecohelps Any clue why cogeco is down in St. Catharines?
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FNM Fallen Angels
(@Weelee20) reported
@cogecohelps Cogeco outage in North Bay?
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Christopherd
(@Christo21434027) reported
Just switched from @TekSavvyCSR to @cogeco half the price, twice the speed, leaving Bell style service behind
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Andrew
(@wellywheeler) reported
@David_Moscrop Never had a problem when I was on Rogers network with TS - only issues occurred when I moved to a Cogeco town ...
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Rob
(@77bird17) reported
@cogecohelps @cogeco 5 months ago I was given a 3 year guaranteed term and yet my phone price went up this month, I called in was on hold for 45 minutes and was only rudely told changes are in the service agreement,
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Billy Seaborn
(@karibu67) reported
@cogeco sportsnet hd down in Stoney Creek, missing raptors game
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Brayden Marcotte
(@BarrDoon) reported
@cogeco Hey you Cucks stop throttling my internet and ******* fix the speed when I ask for a tech to come out instead of doing nothing you bunch of criminals. #Cogecocartel
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RBDow2000
(@RBDow2000) reported
@cogecohelps @cogeco outage in Kingston today and restored early afternoon but the guide is down as is the recording capabilities! Can't PVR the Montreal vs Ottawa game with Guy Lafleur's tribute! Unacceptable
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Kris
(@oiler3535) reported
@cogeco needs to fix its epico system. Almost 40 seconds behind live in the #nhlplayoffs #LeafsForever game. Live sports is supposed to be live.
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M_Bosch
(@AthleticKneads) reported
@TSN_Sports @stephditta I’m unable to access TSN streaming on my Apple TV with the TSN app. I’m a Cogeco customer and my wifi is fine.
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Neal
(@Tneal555) reported
@cogecohelps and yet another outage in our area. Also, the website you refer everyone too that’s “always up to date” with outages is not up to date. I had to call and find out. Wasting 1.5hrs of work time. Guess work from home isn’t an option if you have cogeco as a provider.
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Jim Wynne
(@napaneejim) reported
@cogecohelps CBCNN. on-going issues with a scrambled signal with Cogeco. I have emailed CBC as well with no response. It is very frustrating when the signal keeps being "glitchy",,,again tonight. Almost a daily problem. No issue with any other station.
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Ken 💉 x3
(@shutterfriend) reported
@cogeco Very disappointed that Cogeco in Canada did not go with the same solution for IPTV as @breezeline in US, owned by Cogeco, which is using the #TiVo Stream 4K software so you get the amazing features like #OnePass with all your apps including live tv instead of Epico box!
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MinimalisTech | Javier
(@mnmlstech) reported
@cogecohelps cogeco my service has been out since 5pm. I’ve attempted to contact every phone number available and tech support does not go through. What’s going on? Poor business practice.
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Brett Carson
(@brettdcarson) reported
@cogecohelps @cogeco My complaint is the frequency it goes down here
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🏳️🌈Hayley (PSVG)🏳️⚧️
(@ShepardZorEl) reported
If cogeco could get its **** together so I could actually work Thatd be nice, 3 internet outages in less than 24 hours is bullshit
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Rob
(@77bird17) reported
@cogeco service is getting worse by the day, been on hold for 45 minutes
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MPM
(@mooreskypm) reported
@cogecohelps I’m going back with Bell. I don’t even have the energy anymore to communicate my disappointment and dissatisfaction with your “service”. With Cogeco it’s like expecting a high quality product from China.
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bigguy9816
(@bigguy9816) reported
@MissyDeyo Just curious. I'm with Cogeco and they can be a pain in the *** sometimes. I got epico last summer and after the technician left, I had to sign in to watch T.V. I kept trying it and it wouldn't work. I kept screaming at the t.v because it wouldn't work.
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Carlos
(@Carlos04049544) reported
@cogecohelps Hi, I am an active Cogeco customer, need to ask you a question, how can I contact you directly?
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Sue Adam 😷🧡💉💉 💉🦠
(@sdja3) reported
@CraveHelp Hi I am trying to use Crave app through #Epico box with #Cogeco. Sound is unintelligible and garbled! I have uninstalled the app and reinstalled x2 but no change. Can you help please?
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🏳️🌈Hayley (PSVG)🏳️⚧️
(@ShepardZorEl) reported
4, 4 times in less than 24 hours holy **** fix your **** cogeco
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RMG Legal
(@RMGLegal) reported
@TorontoStar That train left when Toronto Hydro sold it's telecom fibre network and Wi-Fi network to Cogeco for song. The infrastructure was already in place to provide a competitive alternative for the public. Unfortunately there was a lack of will and vision
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Brayden Marcotte
(@BarrDoon) reported
@elonmusk can you buy @cogeco and stop them from throttling my internet and not fixing a service I pay for? #Starlink #liquidatecogeco #cogecocartel