Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (21%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Mississauga, Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, and Pembroke.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 1 day ago |
|
Toronto
|
1 day ago | |
|
Mississauga
|
Internet | 2 days ago |
|
Toronto
|
Wi-fi | 15 days ago |
|
Toronto
|
Total Blackout | 19 days ago |
|
Oakville
|
Phone | 22 days ago |
Full Outage Map
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported@cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time
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Therese (@theresemacdona6) reported@Cogeco get back to me please. Internet going down several times last couple of days! Not happy. @Cogecohelps
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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JerryP (@yarop) reported@KellySuzanne9 @corpcapture @cogeco Internet down in parts of Canada, too. Was this planned in advance? Is this some kind of testing of people's reactions? As WEF predicted large internet outages. Is very unlikely that all internet companies have problem exactly the same time. People be aware!!
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The Wise Elephant (@TheElephante) reportedCancelling Cogeco after this. Wtf is wrong with these people
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davide (@DavideVaracall2) reportedMy Wi-Fi is not working it’s been slow the whole week @cogeco
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Emshay* (@DrHawken) reportedCogeco is down and Rogers seems ******, too
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Sharon (@RealSharonD) reported@cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday
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Raphaël Vignes (@RaphaelVignes) reported$CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.
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Fyble (@Fyble) reported@cogeco How is it taking you this long to fix it and the commitment is overnight for a full resolution? Definitely switching to Bell.
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
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Smurfetteqt (@smurfetteqt) reportedShocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps
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ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported@ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents
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kevin (@ezrock_tor) reported@cogeco hi,jodi thank you reach me. It's little but upset last night when system outage,and no phone support and no outage shows in your website.
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The Wise Elephant (@TheElephante) reportedCogeco out again. Seriously **** this stupid company.
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Giodoc (@dongiodoc) reportedThe only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco
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kait/POODY (@kitty_kattkait) reported@keithurbfan @cogecohelps NO ******* **** HAHAHAHAH did I say a cogeco employee did it on purpose or that they’re too ******* slow? No you **** all I said was the internet was down and where I was located you ****
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Norm (@quietlybless) reported@cogeco research to do bit, no f****** internet. Every day, this joke of a business just gets worse. *Reminder: I won't replaced equipment again. FORCED when I moved to switch from tvo. When installer arrived, he had no idea of equipment I had or service to be provided @crtc
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Bob (@DogLifeOntario) reported.@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!
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Bob Loblaw (@Avocado26430508) reported@cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.
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Lexi (@Lexi58746074319) reported@passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.
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Jessca (@Enna_Acssej) reported@YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.
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Allan Gao (@Allan_Gao12) reported@cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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JerryP (@yarop) reported@Allan_Gao12 @cogeco Cogeco customer service is piece of crap. I don't need to chat with AI, or listen for 10 minutes how to unplug the modem. When I need help, I need to talk to live pearson. And when I choose that option, I hear: Thank you for calling Cogeco. Good bye!.click. Unacceptable and rude
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t time (@rocketjr12345) reportedOntario wide cogeco outage #GetMeOutOfThisProvince
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macchi (@havn_espresso) reported@cogeco **** you for blocking my Internet box an hour before the world cup
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gg (@bruins31311) reported@cogeco why is epico once again down none of the Channels work!
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B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
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Scott Miller 🇨🇦 (@Prophet12_ca) reportedIs #cogeco down right now? When will it be back up? Any reports?