Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
TV (49%)
-
Internet (30%)
-
E-mail (11%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Brampton, Toronto, Stoney Creek, Watford, Montréal, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia and Brockville.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| Brampton |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
David
(@Sparks_DJH) reported
@LimestoneDSB The issue is with Cogeco's DNS servers. If you change the DNS servers on your router to google's DNS it fixes the issues. 8.8.8.8 8.8.8.4
-
Bill Thorne
(@FIREIXII) reported
@MohawkCollege are you aware of the large Cogeco outage. Some people might miss orientation. Any chance they are recorded for playback later?
-
Nick MacLeod
(@Mac_Leod1) reported
@cogeco Can you hurry this **** up I’ve got class in 23 minutes
-
Jessica Haskett
(@jesshas94) reported
@Todd0575 @cogeco Service outages happen everywhere with everyone. Judging by the wide scale outage and the website and phones not working it sounds like something outside of cogeco’s control. Google is having some problems too. It’s better to research and understand not ***** all the time.
-
rebecca
(@unharmonizedd) reported
@cogeco Like I have never met a worse internet service provider
-
Benjiman Power
(@BenjimanPower) reported
@cogeco If anyone wants help with this message me. It’s pretty easy to fix
-
Rob
(@rob_edw) reported
For those with #Cogeco, if you're experiencing connection problems, you can hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end. Please dm or @me if you want to know how to do this
-
Mahesh Kumar
(@Mkumar84) reported
@cogeco . Connection has been down since last couple of hours. I ordering is there is an eta. Phone’s data is getting over soon. Never experienced this outrage before.
-
Nick adshead
(@nick_adshead) reported
@cogeco @cogecohelps wtf is up with the internet? How are my kids suppose to learn.
-
Scott Wooder
(@ScottWooder) reported
My home internet is down so missing meetings. At first I thought this was tragic but the more I think of it, the more I like it. #Cogeco
-
Pedro
(@pkinta) reported
@adamfilip @cogeco For me it kinda works, slow as hell and unreliable. I've also tried the cloudfare public DNS, same result
-
Ryan Legault
(@limmereso) reported
@Tierney4351 @cogeco I love that they have like, three or four people staffing their help lines for, what, a million or so customers? Maybe more?
-
Andrew Mowat
(@AndrewBMowat) reported
@cogecohelps received an email from the Halton School Board that Cogeco service is down. No information shared generally from Cogeco. Very frustrating.
-
emolys real gf
(@copysoflou) reported
@cogeco if i don’t have wifi within the next 10 minutes i’m telling my mom to cancel
-
Carmine vittorio
(@Carminevittori5) reported
@cogeco WAS THAT SO HARD PEOPLE...IT WAS DOWN FOR AN HOUR. WE ARE ABLE TO SURVIVE WITHOUT INTERNET SO STOP COMPLAINING WHEN IT GOES DOWN. WERE FORTUNATE IN THIS LIFE TO HAVE INTERNET.
-
Mike Andrade
(@Andrade14Mike) reported
@Middleaged75 @cogeco My son is back on the pc. But my pc doesn't work haha
-
Ivriniel
(@Ivriniel) reported
@DrWho71 @colinjagoe Cogeco is having a major outage right now, so I have no internet except on my phone.
-
Ryan Legault
(@limmereso) reported
@Tierney4351 @cogeco SUPER awesome that their customer support apparatus is completely and utterly unable to help anyone, or even to inform their customers that there are issues. Great show, awesome job, @cogeco!
-
Rebecca Bredin
(@RebeccaBredin) reported
I’m not sure what’s worse: Intermittent service or no service at all? My internet is trying to work, but I can’t accomplish much of anything. Plus, even my bell data seems laggy now. #Cogeco
-
Specedman
(@specedman) reported
@GlobalNational So COGECO sends out a notice on the internet to tell me that my internet is down and that they are working on it. Is it me or does this not make sense ?
-
Nick
(@Kick_Nayzur) reported
@cogeco Looks like cogeco's DNS is down. For a temporary fix, change your DNS address in your network settings to 8.8.8.8 & 8.8.4.4 (Google's DNS)
-
Redbeard
(@RedbeardUnbound) reported
@cogeco Would love some details on the issue. Please be transparent with your customers
-
Laxpro1.10
(@Laxpro1dot10) reported
@Krucifix_ @travellingsou11 @cogeco My bad than. I said it could be, my main point was no need to complain and bicker. It wasn’t done on purpose
-
The Welsh Wizard
(@TheWelshWizard6) reported
@cogeco What’s the problem and how long will it take???
-
qualifiedhandyman
(@qualifiedhandy1) reported
Cogeco is down across Ontario. No online teaching. Lol. Crash and burn.
-
ً jas¡! is on limit
(@lhhreve) reported
@SXRIPTEDLX oh- cogeco is down in ontario😔
-
SafeOntarioSchools
(@hurt_cuts) reported
There is a major Internet outage affecting Cogeco, Bell & Rogers and other supplier customers which is affecting staff and students from connecting to remote learning this morning.
-
Joanne Soave
(@JoanneSoave) reported
@drumlion @cogeco @cogecohelps Down across the province....
-
HatefulBait
(@BaitHateful) reported
@GinetteP @cogeco Bell is also experiencing outages across the province. It's not anymore of a consistent service
-
Germain Rioux
(@GermainRioux) reported
@SeawayNews This must have been upstream. I had the same kind of issues and I'm not on COGECO