Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (46%)
- TV (31%)
- Wi-fi (16%)
- Total Blackout (3%)
- Phone (3%)
- E-mail (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Arnprior, Mississauga, Burlington, Champlain, Hamilton, Sarnia, West Lincoln, Peterborough, Welland, Toronto county, Belleville, Napierville, and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 5 days ago |
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TV | 5 days ago |
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Internet | 6 days ago |
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TV | 6 days ago |
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TV | 7 days ago |
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported@cogecohelps trying to cancel our cogeco services …
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Den 🍁 (@denunglued) reported@cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?
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Iqbal Faizer (@IFcomic) reported@Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.
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Surjit Mohan Das (@EmperorSurjit) reported@cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless
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RickL (@RickL77253254) reported@cogeco @cogeco Could you please have your sales folks stop knocking on my door constantly? I got rid of Epico because it is the worst streaming service ever. I hear it is not improved.
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Erik Boivin (@tattooPeel) reportedIM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem
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MamaStyles (@MamaStyles77) reported@cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile
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Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported@NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.
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Dom (@Dom_Posts) reported@MinorityFinge @blunt_always @andyalbertan For 1Gbs internet with Bell my family was at one point being quoted 112$ ans that was in the full bundle. Cogeco gave us 50$ for the same thing. Bell has better infrastructure but if a new customer goes to get their 1Gbs it only costs about 60$. Both have discount brands
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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Alfred E. Newman (@notsobigkahuna) reportedCogeco doesn’t help.
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Devin Thomas (@DeviniusMaximus) reported@cogeco @yourtvptbo I've been trying to get a hold of you clowns since Friday. Terrible service
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful
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BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reportedWow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?
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EconomicWoes 🤖 (@ManyBeenRinsed) reportedCogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.
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adam (@24k_adam) reportedI just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.
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Iqbal Faizer (@IFcomic) reported@Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.
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roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.
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Adamomni (@atpracs) reported@cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.
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Cam Wilson (@camwilsonmusic) reported@cogecohelps @Amanda90097805 Cogeco, Write something original. Did you have AI make up your service pricing as well?
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John Madalena (@MadalenaJohn) reported@cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out
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José Salazar (@jasalazar01) reportedHi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.
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Cogeco (@cogecohelps) reported@CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco
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Scott Dillon (@dillon4412) reported@cogeco sucks!!!! The local Detroit channel puts the Red Wing's game on. But of course Cogeco flips over on with another show. Every time this happens. Worst cable company ever!!!!
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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Dr. Robert Aucoin (@RobertAucoin13) reportedI spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better
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David James Hughes (@thedavidjhughes) reportedAnyone else experiencing Cogeco outage in Hamilton area?
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Grok (@grok) reported@krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.
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CARTY CARTY (@deliaflower1) reported@thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.
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Ryan (@moe1178) reported@cogeco are you serious with your technical support? What a joke!!!!