Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (21%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Mississauga, Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, and Pembroke.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga
|
Internet | 2 days ago |
|
Toronto
|
2 days ago | |
|
Mississauga
|
Internet | 3 days ago |
|
Toronto
|
Wi-fi | 16 days ago |
|
Toronto
|
Total Blackout | 20 days ago |
|
Oakville
|
Phone | 23 days ago |
Full Outage Map
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ultra MAGA Kelly (@KellySuzanne9) reported@corpcapture @cogeco All internet down around central Texas. Was this an attack ?
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Coming In Hot (@ComingInHotSens) reported@SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi
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Allan Gao (@Allan_Gao12) reported@cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?
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Susan J. Creer (@SusanJCreer) reportedin the lobby of both bldgs in my complex b/c apt. residents to not get parcel delivery, despite the "door to door service fees" we pay. Cogeco, Bell, Rogers all have parcels sent here for many tenants....The Shopper's Drug Mart at the University Plaza, Dundas, ON is bad...
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Leanne Vanoostveen (@LeanneVanoostv1) reported@cogeco time to switch to bell and I would suggest to anyone to never use cogeco for anything ever. Like ever.
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Tim Lowe (@rivinnorthbay2) reported@cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?
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Bob Loblaw (@Avocado26430508) reported@cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.
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MamaStyles (@MamaStyles77) reportedIf anyone needs help @nejsnave They can message me and I can compile names etc and send to Jen.I don’t have call service thanks @cogeco but my data is good!
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved
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Raphaël Vignes (@RaphaelVignes) reported$CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.
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Jay S🐬 (@friskybusinesz) reported@Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious
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Jessca (@Enna_Acssej) reported@YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.
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JerryP (@yarop) reportedWhat a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.
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Bob Loblaw (@Avocado26430508) reported@cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.
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Sport Junkie (@adrenalinehooks) reported@cogeco when are you going to have the issue with Sportsnet resolved!!?? It has been 24 hours now! This is ridiculous, I want the service I am paying for
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💯JT.💯 (@JimmyT2022) reported@MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available
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McBay Family (@McBayFamily) reportedHey @cogeco tv has been down for over a day in North Burlington…any plans to fix it?
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Sport Junkie (@adrenalinehooks) reported@cogeco let's get this issue with Sportsnet fixed!! I am paying for a service and not able to see the game this afternoon!!
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MANISH AHLUWALIA (@ahluwaliamanish) reported@cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!
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JerryP (@yarop) reported@peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.
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MISE (@mise35) reportedHey @cogeco thanks for the repeated emergency warnings that I can't shut off. Put it at the bottom of the screen. Don't cut out the channels entirely. Not aure why it comes through your service and not my cell.
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BMac (@wildchevelle) reportedThey are the worst. Happily changed to Cogeco a few years ago after 2+ years of issues with Bell.
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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ThePoopyMudFlap (@ThePoopyMudFlap) reported@cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?
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Ashleigh Atkinson (@IronForgedFit) reported@cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.
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Fyble (@Fyble) reported@cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.
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Austin (@pixlr__) reported@cogeco Why is my upload speed insanely bad rn
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rae ann asselin (@ragell) reported@cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this
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Leanne Vanoostveen (@LeanneVanoostv1) reported@cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.