Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Milton, Toronto, Windsor, Belleville, Burlington, Montréal, Markham, Hawkesbury, Ottawa, Port Colborne, Calgary, North York, St. Catharines, Woodbridge and Cornwall.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
Internet | |
| Toronto |
Internet | |
| Windsor |
TV | |
| Windsor |
TV | |
| Belleville |
TV | |
| Burlington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Burgoon
(@BurgoonPat) reported
@JaredOfLondon @notafullcolon Rogers does not own cogeco never have rogers tried buying cogeco cogeco said no both companies have said rogers does not own cogeco
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Mahmoud Nadi
(@mnadi_92) reported
@cogeco internet is down in at N9H2N7 Lasalle Ontario. Resetting modem didnt work.
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Ellen Molloy
(@Menagerieof22) reported
@cogeco Thanks for shutting my internet down with no notice from 12-7am. Not like I had an online customer service shift or anything.
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Pushkar-Entrepreneur/Founder,#GreenMantra & others
(@kpushkar) reported
@cogeco There is internet service outage for the L6H1Z9. Please look into it.
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JUDY
(@JudyShanty10) reported
@cogeco is it down? I have no service.
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Jpm
(@axceder) reported
@cogecohelps Leaving at Alma I used a openvpn with a ACN modem. I have Cogeco modem too. If I connect through the vpn with the ACN, throttle speed start at around 19h30 and stops at 21h30. If I connect the vpn with the Cogeco modem, there is no throttling at all. Can you help?
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Paul Martino
(@paulmartino03) reported
@cogecohelps internet seems to be down (again) in Niagara Falls. Is it somehow just my internet or is this a Cogeco issue..?
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Adam Hale
(@MTG_HERO) reported
@JamesCulic Do they use #cogeco? Because I'm in welland and it's crap.
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Jon Pole - RADIO ATHLETE 🥇
(@jonpole) reported
Rogers @RSMCanada just told me that to fix my problem with their @NHL app - I need to call @cogeco? The problem. Games are blacked out on Cocego internet but not my Bell Internet. Same house. Same address. Rogers is giving me homework. Pass. I just won't renew.
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grayham72
(@Grayham72) reported
@cogecohelps any estimate on resolution time on the #Oakville #cogeco outage?
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Cowan amaro
(@CowanAmaro) reported
@cogeco @CdnChildProtect Fix your ******* wifi
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Kellie Dawson
(@Loopyloo76) reported
Hey @cogeco having issues with the internet all morning in Waterdown with it being off and on now its gone completely. Can't see any outages on the website?
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Clark Aitken
(@clrkaitken) reported
Love that I get to choose between Internet through Bell or unbelievably slow as **** service through Cogeco because telecom is a monopsony that nobody seems to give a **** about protecting customers.
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Jon Pole - RADIO ATHLETE 🥇
(@jonpole) reported
Here's some serious bull - my NHL app blacks out the #Leafs on my @cogeco service, but doesn't on my Bell service. WTF?
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Ms. S Storey
(@missstorey13) reported
@cogeco why is the internet not working in Halton? Is there something wrong with the connexion service of your system? @cogecohelps this is the 4th time this year!
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Lady Constance
(@connieinygk) reported
I am getting @StarlinkPage ! Although @BellFibe is available in #ygk, I will never, ever deal with them. Cogeco has terrible service and it's always slow when the students are here. I am really looking forward to fast, unlimited internet!
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Capn_Chronic_YT
(@nonymousstoner) reported
@cogeco @cogecohelps @CogecoBusiness why do yous keep non stop re setting my wifi while I’m trying to use it not once but a million times like fix yours **** this is over n over agin constantly within the month
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BAYNES SZN (6-9)
(@sgatto10) reported
@cogeco @SWIFT_Broadband Get your stuff together I’m trying to watch the raptors. Service sucks
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Rose
(@Rose56797734) reported
@cogecohelps @cogeco It's upsetting especially when u pay for the service
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Tim Ton
(@TimTon000) reported
Cogeco, with the money I spend for “fast and reliable” internet service, the outages and poor internet service as of late had better change for the better and quick else I switch to a better isp @cogecohelps
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Megs
(@MrsCookiMunster) reported
Wow @cogeco my house burned down and you still want to charge me for the modem that burned? Thanks for the compassion!
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Eden ****
(@edenwang1122) reported
@cogecohelps I just upgrade my cogeco internet connection from 360M to 1Gb. But usually the real speed is only 200M, and sometime it's less than 50M. What's matter with cogeco service. I paid more but get less?
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Capn_Chronic_YT
(@nonymousstoner) reported
@cogeco #cogeco @cogecosupport y’all are trash fix this damn wifi why do yous keep resetting my **** I’ve rn over again kinda ******* dumb not the first night either
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Pushkar-Entrepreneur/Founder,#GreenMantra & others
(@kpushkar) reported
@cogeco there is outage in L6H1Z9 area code.
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lovetheheat
(@lovetheheat2) reported
@cogecohelps @cogeco @SWIFT_Broadband No, I wasn’t experiencing an outage, Cogeco was.
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Mary Lou Tatton
(@MLTspecialties) reported
@SueMilburn1 @nilikm Must be something in the air. A service rep from Cogeco Cable said “God Bless You” when he was signing off our phone call today. Made me smile.
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Megs
(@MrsCookiMunster) reported
@cogecohelps @cogeco I already did and they said they couldn't help me because there was no note attached to my file
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Sobeit
(@Cookel69) reported
@cogeco It's Feb 9 and my internet is down in Waterdown .. Again
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Johanna Munoz
(@Johismunoz_) reported
@cogeco why is the internet not working in Oakville? Is there something wrong with the connexion service of your system?
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Josh
(@SuperMaurice) reported
@FerdaLeafs @Bell I'm quite happy with the Teksavvy service, but Bell/Rogers/Cogeco have ignored servicing our area for so long that I can't get a good connection speed regardless of who it's with.