Cogeco Outage

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Cogeco problems in the last 24 hours

Cogeco Outage Chart

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Most Reported Problems:

Total Blackout

Cogeco Outage Map

The most recent outage reports and issues originated from Blenheim, Cobourg, Toronto, Niagara Falls, Montréal, North Bay, Stoney Creek, Quinte West, Concord, Sainte-Agathe, Burlington, Brockville, Ancaster, St. Catharines and Chatham.

Ottawa Internet
Blenheim Internet
Cobourg TV
Toronto Internet
Toronto Internet
Toronto TV

Cogeco Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • JoanneMacIntyre Jo (@JoanneMacIntyre) reported

    Damn it #Cogeco I'm getting sick of your shit! Constantly having to reset my damn internet! Channels coming and going! Ya ya weather sucks but not always!

  • cogecohelps Cogeco (@cogecohelps) reported

    @larrymcintosh1 Hi Larry, I am sorry Larry but I am unable to help with a technical request such as this. Please do not cut the lines as it may interfere with an essential service for your neighbour. Please call us first. Thanks, Michelle Cogeco

  • rachcourville Rachel Courville (@rachcourville) reported

    Can’t blame cogeco for my shitty service when I haven’t been paying my bill but can blame them from not taking the money from my card as they said they would be $435 later and we can watch peppa again 🐷

  • larrymcintosh1 Larry McIntosh (@larrymcintosh1) reported

    @cogecohelps I have had a cable from cogeco on my evetrough for 2 years & since I am not a customer can I cut it off of my evetrough today

  • VCVoice Vince Caliciuri (@VCVoice) reported

    @RogersHelps hey question for you I have the super sports pak with Cogeco why is ohl games not shown in HD. Cogeco says its a Rogers issue. Please let me know

  • mattgoffsales Matt Goff (@mattgoffsales) reported

    @barcar34 @cogeco @netflix @DAZN_CA @CanadaSoccerEN Yeah that is pretty poor show. National team should be very accessible on main stream. Poor effort chaps.

  • icequeen1371 Danielle Couffon (@icequeen1371) reported

    @GlobalTV @cogeco I’m not sure why Prodigal Son & The Good Doctor need to have mandatory Descriptive Audio for the visually impaired even though I have it turned OFF on my cable box but can you please fix your airings on Global.

  • washedupjustin j (@washedupjustin) reported

    @bell pls terminate the fiber line at my house so i can get off shitty cogeco ty

  • DEGHawkLeaf D.E (@DEGHawkLeaf) reported from Quinte West, Ontario

    hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

  • BryceRobinson97 Valmikii 🎮 (@BryceRobinson97) reported

    ******* impossible to play anything on this absolute dog shit internet. Give me what i ******* paid for!!! @cogeco @cogecohelps

  • startca (@startca) reported

    @MHILATomb @cogecohelps @cogeco Hi D.C. I'm sorry about the service disruption. There isn't an ETA but hopefully it isn't too much longer before service is restored.

  • PatrickBurgoon 🎃👻HalloweenMan👻🎃 (@PatrickBurgoon) reported

    @KnightWing19 @cogeco @CraveTV tmn was shut down in canada no provider has it anymore

  • __c1dude__ c1dude (@__c1dude__) reported

    @cogeco watching hockey in Punjabi cuz CBC not working on cogeco

  • ryttrtr Saga (@ryttrtr) reported

    @tarra_phillips @cogeco Glad I am not the only one. Technical support cannot figure out how to add a channel to my account. Been troubleshooting it all day.

  • MacheteKillz Hugh G. Rection (@MacheteKillz) reported

    @cogecohelps Bill increase + No TSN Go + Not being able to use the Tivo App for TSN + Tivo as a whole is trash, + channel not working in 5+ months (and Cogeco refusing to look on their end, despite being an issue from Windsor to Stoney Creek) -- it's too much.

  • GeorgeStroe3 George Stroe (@GeorgeStroe3) reported

    @cogecohelps modem powered at 12V for such instances. Told to go to the sales office at the mall. There is a simpler solution, use a converter from 12V to 120V and assuming Cogeco servers are still functioning this will do. I had no telephone and this is not acceptable for me, one of the few

  • KnightWing19 Mr. Bat-man 🍁🦇 (@KnightWing19) reported

    @Cogeco replaces the Movie Network with @CraveTV which is nothing but feminist trash that no one watches. We don't get good movies or blockbusters anymore it's just far left crap. Same goes with the televisions side. It really makes me want to dump this cable & go elsewhere.

  • shipmannnn Guy LeDouche (@shipmannnn) reported

    @kassmorrison_ @cogeco Bruh why lmao I have that shit and it works fine for me

  • peeman420 🎃Samhain🎃 (@peeman420) reported

    @snake_memes Cogeco phone support

  • MacheteKillz Hugh G. Rection (@MacheteKillz) reported

    can't wait for January.. dropping @cogeco like a bad habit. No @TSN go, shitty tech support (Tech visits and social media are great though). The no TSNGo would be fine -- if i could use the Tivo app to watch it. Oh, and I'll save a ton of money going elsewhere .

  • GeorgeStroe3 George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • Waypoint_Cafe Waypoint Games (@Waypoint_Cafe) reported

    Weekend update: our internet is down! We are currently unable to process payments or access our POS. Shoutout to Cogeco who can't send someone to fix the problem until Sunday! Will provide updates as we get them.

  • Patch97666722 Patches (@Patch97666722) reported

    Tech support just reset again & told me to turn cogeco box on at 1pm. No need to respond. Just keeping you informed. 😟

  • rachcourville Rachel Courville (@rachcourville) reported

    @kassmorrison_ @cogeco MY CURRENT THOUGHTS. WHY DO I PAY FOR THIS. Can’t even watch my damn tik toks in peace 😂

  • icequeen1371 Danielle Couffon (@icequeen1371) reported

    Dear @cogeco stop sending signals to reboot cable boxes during prime time hours. It’s an ******* move.

  • janepatrick336 pat jane (@janepatrick336) reported

    @cogecohelps @cogeco @CRTCeng @globalnewsto @Q13FOX it has been 4 days and @globalnewsto has been simulcasting channel 720 @Q13FOX Seattle why can’t anyone fix this.

  • Tim_M_Shaw Tim S. (@Tim_M_Shaw) reported

    Hey Cogeco why do I pay extra for a channel (Sportsman) when for the last 3 days every time I turn it on it reads "this channel should be available shortly". But it never shows up. Yesterday I rebooted by receiver and it finally came on. Only to not work again today!

  • ahunteje Jeff Hunter (@ahunteje) reported

    @cogeco worst cable company. My fiancé is American. Xfinity is 100x better. Garbage service and garbage system.

  • GirafaaE Girafa (@GirafaaE) reported

    @cogecohelps My internet keeps getting ping spikes that causes quick disconnects on my connection plus packet loss everyday every 10min aproximately and 70Mb on a 1GB plan, fix the connection in Niagara Falls, I'm really having a hard time not switching out of Cogeco

  • Leslie_M 🇨🇦Leslie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Leslie_M) reported

    @AD4Burlington @burlingtoncofc @JaneMichael1 @yourtvhalton Unfortunately being a bell customer I don't have @yourtvhalton as it is just for cogeco customers

  • stingbunny Nancy McNair (@stingbunny) reported

    @cogeco can you please do me. I have been having a problem since may and it is not yet resolved!!!

  • Karens_Red_Pony Kaz™️ Peters #TeamTrudeau #ChooseForward (@Karens_Red_Pony) reported

    @snlbows Cogeco. Part of the problem is that phone, TV, and internet are bundled. I will go back to Ma Bell when hell freezes over. Yet here I am, upset about what networks to keep.🙄 I'm sure there are a gazillion people with bigger problems. Shame on me.

  • conconleona Phantasmal Blonde (@conconleona) reported

    @NerdDucky Cogeco is AWFUL. 😭

  • Andrew135790 Andrew C. Dyer (@Andrew135790) reported

    @cogecohelps @cogeco Spoilers: it's an issue with your horrible modem that should've been universally replaced by now, not to mention $150 a month for 1GB net is atrocious considering Bells handing out SYMMETRICAL 1GB speeds with unlimited data BUNDLED with TV for only $119.

  • Andrew135790 Andrew C. Dyer (@Andrew135790) reported

    @cogecohelps @cogeco remains to be the worst company for internet in this city. Not only are they incompetent they use an Arris modem with known connection/latency issues and then have the audacity to tell you they're going to charge you $60 for a tech if its a wiring issue.

  • ryanhiggison Ryan Higgison (@ryanhiggison) reported

    @cogecohelps Hi. It would be nice if cogeco could get the two accounts my ex-wife &I have to stop being connected. We’ve both been in contact with Cogeco mltpl times about it &it keeps happening.TBH, Cogeco has broken privacy laws with her twice now I think, because i get all her account info

  • kath_chafe kathleen chafe (@kath_chafe) reported

    @BellFibe @bellcanada thank you for the absolute WORST customer service! I have never dealt with a more ignorant company. I’m not even hooked up and I’m switching cogeco!

  • FS62 F. S. (@FS62) reported

    Couldn’t deal with the technical issues with @cogeco switched back to @bell

  • reboundszn MRKN Rebound (@reboundszn) reported

    @ClamtyFN @cogeco dude same i can’t stress enough how much I hate Cogeco like when we first had them it was fine and then we got 1gb and for some reason we lost our 5g network and don’t even get close to 1gb and ever since we got 1gb it’s just packet loss from 1-5 every day

  • ClamtyFN clamty (@ClamtyFN) reported

    @reboundszn @cogeco Yikes. Ight man ill hit you up if and when my issue gets resolved. Even without the packetloss i’ve always sat at 40-70 ping in tournament lobbies 😂 hate my ping situation

  • reboundszn MRKN Rebound (@reboundszn) reported

    @ClamtyFN @cogeco does it happen from a certain time and also when they come please let me know what they do to fix it cause I’m so ******* sick of this

  • joeelodge joey lodge (@joeelodge) reported

    Counting down the ******* days until Cogeco installers come and I don’t have to give a cent to Bell for the rest of my life

  • Ahmet4house Ahmet Ahmet (@Ahmet4house) reported

    @zoghbih @cogeco @Bell I can relate. My issues with Cogeco have been since May! This is the worst company for sure. They even made me wait 8 hours for a no show appt just a few weeks ago, then asked me to call them to reschedule for the 8th time....I'm ready to bail also.

  • zoghbih Habib Zoghbi (@zoghbih) reported

    Been without home internet since Oct 5th. I will switch from @cogeco to @bell the minute they upgrade to fiber optic in my area. @cogeco your service is simply unacceptable!

  • SteveCoville Steve Coville (@SteveCoville) reported

    @cogecohelps @cogeco hey guys we have no basic or HD cable service.. is there a disruption in service in the Kingston area thx..

  • thiz64 Liz Allen (@thiz64) reported

    @cogecohelps Thks for the reply Jody, problem is I booked a smaller window -we opted for morning when ordering our Cogeco services for this condo.... Somehow got 8-5 and while you seem to know tech is already delayed there is no way to discover when someone will be here - pretty frustrating!



  • handslike_march March (@handslike_march) reported

    How do I watch MNF on cogeco wtf the stupid leafs are taking me away from a much better game

  • alyssafuchss lyss (@alyssafuchss) reported

    cogeco ******* sucks

  • JosephDarkoII Joseph Darko II (@JosephDarkoII) reported

    Blackboards down, Cogeco wifi is down Midterm tmrw great 👍🏾

  • QuirkyCryptid 🏳️‍🌈Quirky Cryptid🏳️‍🌈 (@QuirkyCryptid) reported

    Feeling nice and accomplished. My internet has been acting fucky and I used Cogeco LiveChat and got that shit dealt with, and while I was doing that the Florist called and I got THAT shit dealt with and now I just need to talk to the Wedding Planner at some point

  • BigKahuna1981 Big Kahuna (@BigKahuna1981) reported

    @cogeco Can’t wait to call and cancel my services tomorrow with your company! Products, service and cost is ridiculous! #Bell

  • lolMJLauer MJLauer (@lolMJLauer) reported

    @KayPeaLoL I have Rogers Ignite 1000mbps down and it's trash sometimes lol, at school I have Cogeco, it's 300 up 300 down, sometimes trash as well 😒 guess Canada isn't meant to have good internet

  • MiroMyster MiroMyster (@MiroMyster) reported

    @cogecohelps why is my Plex Media server not working, again and again. Tried to find out why it is not working using the error code that the TiVo box provided me. Went to the website as shown and that page does not exist. After 20 years with Cogeco maybe time to switch.

  • nellygotbored Nelly (@nellygotbored) reported

    And my internet goes down the moment I turned on the stream... #cogeco **** you.

  • jbnevermore42 Jeff Bradshaw (@jbnevermore42) reported

    If anyone in #MiltonOn is still dumb enough to be subscribed to @cogeco for internet service and thinks it's time to consider a class action lawsuit, put up your hand! ✋

  • NerdDucky Nerd Ducky 🦆 (@NerdDucky) reported

    @misty_moonbeam @cogeco We’ve been with cogeco for like ten years and it’s never been this bad. Bell has Horst packages compared to cogeco so we may try them

  • Kevin_MCcarthyy Kev (@Kevin_MCcarthyy) reported

    Why would I pay $150 unlimited internet when I can pay $75 from telus unlimited data @TELUS savages. **** you cogeco

  • Grailx3 ... (@Grailx3) reported

    .@cogeco Can someone please help me get my billing straightened out. I’m not receiving my bill on time. The customer service website is down. This is a frustrating experience.

  • TheRealShanFerg Shannon Ferguson (@TheRealShanFerg) reported

    @cogecohelps My issue is that I still have to pay a ridiculous amount of money for internet that I can't count on. While I would rather stay with Cogeco it's becoming a pretty big (and expensive) inconvenience and it seems like no one really cares all that much. Also, the name is ShaNNon*