Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (39%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Kitchener, Toronto, St. Catharines, Montréal, Mississauga, Burlington, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton, Fairmount, Amherstburg, Ottawa and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Total Blackout | |
| Toronto |
TV | |
| Toronto |
Internet | |
| St. Catharines |
Internet | |
| Toronto |
Internet | |
| Montréal |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ailsa Wylie
(@prspctvlangserv) reported
@cogecohelps @cogeco I only cancelled my service because I moved to an area you don't cover. The staff on the phone kindly cut the cancellation fee in half but that was all they could do. I'm still charged $112.50. This was not my choice.
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@MobileSyrup promoted @cogeco new tv service. EPICO. much like decent speed internet I can’t get it here. Can someone anyone offer ore than 190 down please?
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Phil Warner
(@PhilWarner19) reported
@MaloneOCSB Not sure who your internet is through, but I recently called cogeco and moved from 175GB to unlimited data...my rate went down (and without extending my contract)...go figure! It’s worth a call
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Rob
(@77bird17) reported
So whether it's the internet going out or the Tivo box freezing a couple times a day, I can say @Cogeco is just terrible, the unfortune part is in Halton there is only 2 choices Bell or Cogeco
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Cindy Dilamarter
(@CindyDilamarter) reported
@PhilWarner19 @MaloneOCSB Cogeco isn’t available in rural areas. We have very limited options. We pay higher prices for less service. They also slow us down during peak hours due to overcrowded towers.
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Dhanesh Kumar
(@cntctdkumar) reported
@cogecohelps @cogeco are you going to fix reliability issues with your highest speed and expensive plan or should I move out...It's been 1.5 months (new customer) and looks like would soon be ex-customer as your technical team just want to play blame game on modem/my devices 😡
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Tyler Gauthier
(@Gauth_25) reported
Hey @cogeco fix your damn internet. Been trash for weeks now
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u_vero_calabrese
(@calabrese_vero) reported
@cogeco is there another outage in Oakville?
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Adrien Carlyle
(@bruor) reported
@cogeco / @cogecohelps I think I've found a bug with IPv6 and the Hitron modem you give out for gigabit service. I'd like to pass on my findings if someone there cares. Is there any way for me to get in contact with someone on your team to pass on steps to reproduce?
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MHaines
(@Mamma_Hains) reported
@cogeco Worst service EVER no cable since Sunday - scheduled an appt for today 8-12 no one showed. Tech said he called and came - no calls on call display - no tech on camera - liars - rescheduled for Sunday - horrible
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Bble-bubbles🔞
(@SnstrMistrFistr) reported
******* Internet went out dimmediately after the break on Critical role. I ******* HATE Cogeco and their shitty *** ******* service sometimes.
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Dhanesh Kumar
(@cntctdkumar) reported
wake up cogeco else you are losing customer you won from Bell as Bell's reliability is much netter as well as customer service
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Hatchlings Creations
(@Marquess_of_Ga) reported
@cogeco are we having another internet issue?
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Justin Hebb
(@JustinHebb_) reported
@cogeco The service lately is absolutely horrendous. I don’t understand how I’m supposed to do anything at all when it doesn’t work half the time. Unbelievable I’m paying this much for this.
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Anthony Asturi
(@anthonyasturi) reported
@cogeco hey cogeco! I have called you twice this hour for help and been put on hold for 15 minutes both times. Then the line rings and you hang up. I’d really like to speak to someone! DM me!
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Arlene B.
(@rlynn63) reported
@cogeco hi I’m in Milton area wifi is down again??
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DORKTRADER
(@dorktrader) reported
@cogeco FIX YOUR ******* SERVERS !! THIS HAS BECOME A WEEKLY THING ! I’VE LOST SO MUCH PROFITS DUE TO YOUR SHITTY SERVICE, HOW IS THIS OCCURRING SO OFTEN ??
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Jose Mussi
(@jmussi) reported
@cogecohelps @cogeco another day another outage. What’s wrong with COGECO? This is the worst service I’ve had ever!!
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David Harvey
(@davidharvey) reported
Another day, another @Cogeco Internet outage. 😡
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Emma
(@LambsNotes) reported
Surely it’s easier, faster, fewer customers calling/on hold, less frustration to just tweet or post online that you’re having a system outage for a certain area... My goodness - even Cogeco can manage that...
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linds✨
(@linty_socks) reported
@carole_Iynn My teacher has handed over her whole class to me to run because her internet was out!! It’s crazy. Cogeco needs to get their **** together lol
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Carol Tomalty
(@carricdesign) reported
@cogeco internet connection has been intermittent all day and has now been down for an hour or so #Kingston #cogecointernetproblems
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bog
(@saturnfzz) reported
@cogeco cogeco modem losing wifi intermittently. Works for couple of days than goes down. Have to turn off wifi with small black button on back of modem. Click again few minutes of waiting and then all good. Wifi is back??? Been happing for months
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Tracey Truman
(@TrumanTracey) reported
@cogeco there is an outtage in Dundas. This happens all the darn time now. Everyday at least 10 or more times we loose internet. Can you please look into the issue? It's impossible to work or do school. You should have to give a credit for all the problems!
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Debbie Campbell🇨🇦
(@Debbie86896) reported
@OnePuttCarlos @cogeco @cogecohelps Me too! And they can’t fix it remotely. Have to wait until Wednesday evening for a serviceman.
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Dave SH(ut up)
(@dsmithhayes) reported
@cogeco better show up within an hour and twenty minutes or I am going to be a very disgruntled person on their customer service phone lines.
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bog
(@saturnfzz) reported
@cogecohelps cogeco modem losing wifi intermittently. Works for couple of days than goes down. Have to turn off wifi with small black button on back of modem. Click again few minutes of waiting and then all good. Wifi is back??? Been happing for months
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Maya
(@Maya_xox02) reported
@cogeco is there another outage?
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DisabledCanada
(@CanadaDisabled) reported
@cogeco we need the free tv stations now we are again in lock down Also why can't we get Cp24. I know it's Rogers but we miss the Premiers Press Conferences some times because something else is on the other government channels @CRTCeng #canpoli
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Jordan Brak
(@jordanbrak) reported
@kathgms @cogeco Same issue seems to have been a 10 minute issue it’s back up now.