Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (8%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Scarborough, Kingston, Calgary, Montréal, Toronto, Milton, Mississauga, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
Internet | |
| Kingston |
Internet | |
| Calgary |
Internet | |
| Montréal |
Total Blackout | |
| Toronto |
Internet | |
| Milton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Vivabono
(@Vivabono) reported
@cogeco It’s now Tuesday and it’s still not updated on any of our devices. In this day and age - seems weird that Cogeco hasn’t prepared for daylight savings time. Is there an actual fix coming for this?
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BL
(@BLR338) reported
@cogeco Are you kidding me? Small business owner here who is totally unimpressed by Breezeline. View support or Need Assistance? Ha!
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🇨🇦Matthew Dunn🇨🇦
(@the905arts) reported
Contacted @cogecohelps guy tells me he can’t tell me what is available in my home cause I haven’t yet paid my bill this month. I explained he can and would. So he tried and failed. Simple task Cogeco. Not great customer service.
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Jaxjar
(@JaxJar) reported
@cogecohelps That includes updating the time on Cogeco guide. Can you fix the time on the guide?
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Mary Szenasi
(@MarySzenasi) reported
@cogeco Can’t wait to get rid of Cogeco! Im stuck with them in my new subdivision. Worst service ever
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canam58
(@canam58) reported
@cogeco Absolutely aweful service company who overcharge their customers For all you out there ......SAVVY (or something to that name) provide the same service on cogeco's lines for half the price and since we dont get service provided by cogeco we might as well switch
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Kiss Me I’m Some Vague Percentage of Irish🍀
(@NosferEatyou) reported
I cancelled @cogeco like a month ago and they’ve still been charging me lmao don’t get their internet dudes they’re awful
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canam58
(@canam58) reported
@cogeco Do you credit your customers automatically for your lack of knowledge to fix this problem.
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Jordan Usher
(@JordanUsher) reported
@KIRNEILL Any point in optimizing if my 100 year old house is still running on coax? Desperate for fibre but doesn’t look like it’s coming anytime soon, pulling 1000 down 30 up with cogeco in Canada.
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Michael Falvo
(@MichaelFalvo) reported
@cogeco Your message is now 18h old for an issue that has persisted for more than 30 hours. If you can't yet correct it at least please provide an update.
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The Terrible Hook
(@TheTerribleHook) reported
@cogecohelps @parentdaniel Our living room television service has been fully restored, but one of the upstairs televisions only receives two channels. My wife will be calling tech support later, though I doubt she's looking forward to a loop of Phil Collins's hits in Muzak form again... #Cogeco
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The Terrible Hook
(@TheTerribleHook) reported
@JamesJimmyj0 @cogecohelps If it's continually broke why fix it? #Cogeco #CogecoHelps
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C. Robertson
(@Poppyseed2010) reported
Ummm @cogeco want to fix the cable boxes to the correct time in Ontario? Rebooted router and cable box and nothing! Hmmm
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Dave Beaudoin
(@StingRMan) reported
@cogeco It's now 8:30am the next day and the problem still exists. How does it take so long to fix this? it happens twice a year and I don't remember this happening before. So when is this going to get fixed?
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steve brown
(@steve_brown23) reported
@HayesRayo @cogeco It happens EVERY TIME CHANGE. Never used to.
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L O L
(@LastyBB) reported
@cogecohelps Once again, cogeco is down, for the 5th time this month but apparently “there are no outages in my area”
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canam58
(@canam58) reported
@cogeco Obviously your weekend staff are high school students who know absolutely nothing about how to fix the problem .Why wouldn't you have called in the tech to fix it before Monday morning came ......Oh i see he was at the Toronto vs Buffalo game and got waisted
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Ray mike
(@ray_mikeray78) reported
@cogeco so my time is still incorrect, unplugged it, still no, tried to DM no response. WTF Cogeco get your **** together
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Middle-Aged DM
(@middleageddm) reported
@BurlingtonHydro They are estimating it being restored at 10pm which sucks, could you let us know if this is @cogeco @cogecohelps fault. I got a notice they are doing upgrades in the area that could cause service disruption
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Bassam
(@Bassam212) reported
@cogecohelps Cogeco internet outage in Oakville. Any updates
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Deb
(@sugarpopspete) reported
@RenfrewCntyScan At least they do their repair/upgrade work during the night when it is least disruptive. I am seeing a lot of people complaining about Cogeco; maybe they are trying to improve their service.
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canam58
(@canam58) reported
@cogeco WTF,,,,,you cant fix a simple problem as this and you charge $90/month x 12 per customer.......surely you can hire somebody with some brains
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andi verboom
(@andiverboom) reported
@GeoffGates @verge Bell does 15mb/s at my address. Cogeco recently updated to over 300mb/s I’m not even that rural, our infrastructure just sucks and is so expensive
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Kara
(@klynn535) reported
@WsoccerCa I get cbs sports thru cogeco but they don’t play the games that are on paramount plus. So all games this weekend are twitch for me (or VPN and American paramount). So stupid. I wonder what viewership numbers are for WSL on sportsnet
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Chippawa Crackerjacks
(@ChippawaC) reported
@cogeco is there widespread issues or is my Cogeco box just garbage still. I have had issues since we got it. All the time. It just stops working. Says it can’t do pause/playback, but I was just watching live sports, that’s it. It just randomly craps out. Such bad tech.
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Weary HannaH Dog🇨🇦🏳️🌈😷
(@PoodlesLLC) reported
@StingRMan @cogeco No signs of any life in West Niagara. Internet, tv etc all down
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Robert McNab
(@nabber24) reported
@cogecohelps Cogeco doesn’t provide every spring training because many aren’t televised. However, since spring training has started I’m wondering when games will be available. It’s part of the package that I’m paying for. It may seem trivial but this sort of thing is a consistent problem. Thx
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RenfrewCountyScanner/PoliceScanner.ca
(@RenfrewCntyScan) reported
Good ole middle of the night Cogeco Outage. I think we are back up now, no promises it will stay.
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Sara E. Mayhew
(@saramayhew) reported
@cogeco your service is garbage #outages
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Zirvus
(@Zirvus_) reported
@cogeco you are the worst internet company in all of canada ****** pathetic