Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (57%)
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TV (23%)
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Total Blackout (7%)
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E-mail (6%)
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Wi-fi (5%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Chatham, Milton, Niagara-on-the-Lake, Toronto, Montréal, Markham, Perth, New Prussia, Welland, Windsor, Scarborough, Belleville, Burlington, Hawkesbury and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Milton |
TV | |
| Niagara-on-the-Lake |
TV | |
| Toronto |
Internet | |
| Milton |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Lisbeth Fernandez
(@lisbethfz) reported
@cogeco Hi Tristan, same problem again on Friday January 8th. Please resolve.
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David Harvey
(@davidharvey) reported
I’m hearing there are problems with Cogeco internet again. I’m on Cogeco and have no problems, but my DNS is set to Google servers (8.8.8.8) instead of Cogeco’s, so I’m assuming the problem is with Cogeco’s DNS servers again. If you can, change your router or device DNS settings.
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Michael Marchand
(@Mikemmarchand) reported
@cogeco why when I ask to speak with a tech assistant via landline it sends me to a busy signal?
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Dave Beaudoin
(@StingRMan) reported
@Cogeco is down again!!! Why do they not post updated info for their customers?
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ClaudiaTheBoxer
(@claudiatheboxer) reported
@cogeco windsor Internet down for the second time this week 😡
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Victor J. Roth
(@SplatterCafe) reported
@cogeco is down again! Parents, if you have cogeco don't close teams or logout, that way the video streaming continues for your kids.
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Sonja McL. Dowbiggin
(@sonjaferne) reported
Internet outage again. #cogeco
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Kelly Diljee
(@knd15) reported
@cogeco again with DNS problems and internet outages!! Kids are going to be doing school online everyday for 2 more weeks. Hopefully this does not continue!!!
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Sleepy V
(@sleepy_v) reported
@shawnhuelin @cogeco Doesn't help that every household with children is home trying to do virtual learning. Plus one are both parents trying to work remotely... We're asking a lot of our internet provider and it's not delivering.
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Sarah
(@SLBM2006) reported
@ihoplad @cogeco Lucky me I signed up for their new EPICO service... I can’t even watch tv and shut the world out!
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Redinhamilton
(@redinhamilton) reported
@ihoplad @cogeco Good luck, they claim it's not their fault "issues beyond our control". This is what happens when government give huge corps monopoly rights over vital and necessary public infrastructure. Ask you local MP, MPP what are they doing to put more public control over big tech
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Tyler Phillips
(@Phos4ic) reported
My cogeco internet service is down again. Please work harder on ensuring reliability. We pay $140/month for unreliable service.
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String-necked Jeff
(@TennantJeff) reported
@cogeco I hope you realize you've had a major internet outage for over an hour. Burlington and Windsor (at least) are down.
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Tyler
(@o0_tyler_0o) reported
Cogeco ******* sucks lmao this is the second time this week that I've had to rely on my data to access the internet, fix your ****
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Michael Howie
(@DefenderRadio) reported
@cogecohelps I'm a bit flabbergasted that neither this account or the official Cogeco account put out a "Yep, we're down again, don't call us, we'll call you" tweet. Especially after a second-day in the week province wide screw up.
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agonychamp
(@fagdynamight) reported
i’m sorry to all my non-ontario ******* seeing me tweet about cogeco but also i want someone to unapologetically be like . “@/cogeco i was watching porn and your internet services shut off. fix this immediately my **** is softening”
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Pam Churchill
(@ziffspin) reported
@cogeco are you having internet problems again in Windsor, On?
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Dee
(@Deedee81342556) reported
@ihoplad @cogeco Yes great question!! There’s no excuse for this obviously they micky moused any repairs down yesterday and it didn’t stick! This is pushing me to go with Bell more and more!!!
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blazeismyrealname
(@blazeismyrealn1) reported
It was only off for a few minutes this time, maybe 20, but these Cogeco outages are becoming more common. I get way more people are using the networks because of COVID, but please try to keep up... hard when you want to remain loyal but your service stinks #cogeco
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Alan
(@Hirmiz24) reported
cogeco is by far the worst internet provider oml
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Just another Human!!!
(@Middleaged75) reported
@knd15 @cogeco I just posted how to switch DNS server to google. I switch my kids to Google DNS server on Monday and they never lost connection today. My devices i did not switch over did. Do this for the next 2 weeks and your kids will stay connected.
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Sarah
(@SLBM2006) reported
@bluejaysfankim @ihoplad @cogeco Same! This is so annoying. My kids are in Mississauga so not Cogeco customers. Professionally this looks terrible on me - twice this week I can’t run my lessons.
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Josherino
(@JAYWAIDA) reported
Another day, another #cogeco outage. I would change my dns, but then I can’t connect to my work server. Drat.
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Wendy gay
(@Sgay1Wendy) reported
@alancross Yep cogeco down in Burlington for the second time this week
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Tim Currier
(@timcur425) reported
@cogecohelps Issues again today Cogeco? I’m in Dundas
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kwlfca
(@OGkwlfca) reported
@cogeco Why don’t your phones work? I’m ready to cancel over this crap
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Nathan Hope
(@SpartanBeard) reported
@cogeco I have no internet, and I can’t contact your support because your phones services are down? Anyone else having this issue?
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Michele Brown
(@MicheleAnnBrown) reported
@cogeco Dundas without service again. Same issues as Tuesday that apparently were resolved. Widespread? I can’t get through to support.
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brian
(@bwbeatty42) reported
@cogecohelps down again... in Burlington, shocking we cannot get dependable internet service in Burlington..., it’s a joke really, @cogeco
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agonychamp
(@fagdynamight) reported
might join the multiple hate tweets about cogeco just because it’s funny as **** to me . cogeco lick my spread ******* for this internet outage