Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (51%)
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Internet (28%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, St. Catharines, Toronto, Stoney Creek, Watford, Kingston, Port Hope, North York and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Internet | |
| Cornwall |
TV | |
| Mississauga |
Internet | |
| Montréal |
TV | |
| Bradford West Gwillimbury |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Jamison
(@womenandwealth) reported
@cogecohelps what happened to Cogeco movies on demand? It disappeared from our service.
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David McDonnell-Lye
(@davidxxx69) reported
Oh look at that. Yet again my wifi goes out. Yet any time I called and speak to anyone at @cogeco they tell me I need to reset the box. Your modem is a piece of garbage and should send someone to look at what the problem is instead of giving me back all the time @cogecohelps
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Sean
(@Sean66514755) reported
Cogeco internet is the worse. Gonna cancel and will not pay any fees to do so. @cogeco
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OnTropolis
(@reneenetrop) reported
Cogeco Peterborough is down. Stop rebooting your device. ;)
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Suneel Upadhye
(@SuneelUpadhye) reported
@m_hewitt18 Same thing happened minutes prior to doing an international conference abstract presentation (Cogeco fail!!)…had to hot spot phone asap!!
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n/a hume
(@phat_yap) reported
@AskWWENetwork Trying to enjoy the network from Ontario, Canada using Chrome browser and my Cogeco cable subscription. It logs me out every 10 minutes no matter what I do
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Albert Pinto
(@AlbertPinto78) reported
@cogecohelps Is cogeco down in stoney creek? Keep getting internet drops non stop
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jose c tyndall
(@JtyndallC) reported
@cogecohelps is cogeco down
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Mike B
(@MikeB45930421) reported
@cogecohelps Is cogeco down in Hamilton?
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Start.ca
(@startca) reported
@thientrang49 Hi, Yes Cogeco has reported an outage in your area. They have technicians working to resolve and estimated time for repair is 10:48 am.
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George Malek
(@yorghakis) reported
@cogecohelps internet is down and when I call tech support the call disconnects. Seriously !!! @cogeco #internetoutage
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Renée
(@ReneeMMcDonald) reported
@cogecohelps @cogeco Update: Two technicians arrived this morning, and were very, very helpful! We did have a weak signal coming in, so they fixed all of that and are referring a line replacement. Thank you again for your help!
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Chris palloway
(@Cpalloway) reported
@cogeco fix your internet it cuts outs and drops packets every day I don’t have a day without issues . Plus I’ve had a tech out multiple times nothing ever has been fixed
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
Once again my @cogeco internet is down in Trenton. Was working and then went offline just before 4am. I can’t turn off my smart lights or set the alarm on my smart clock. Can’t wait for @bell to finally bring their high speed internet into our area to give us an alternative.
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Caitlin Smith
(@CaitCait808) reported
@cogeco is there a service outage in Peterborough right now? If so when can it be expected that it will be fixed?
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Ash D
(@AshD04393398) reported
@cogeco been on customer service cll fr 30 mins, an agent talked to me fr mere 1 minute, got the basic info, put me on hold, i hv d system apologizing every minute or so. This is fuckd up ! Hire more ****** ppl so our problems cn b sorted without waiting so much. I hv a lif
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Lola
(@forwardlemonade) reported
@cogeco Internet just went down in Kingston
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reddog-75
(@RedmondJamie) reported
@cogeco perfect game taking place in the redsox game and even though people pay for the sports package you guys mess up the channeling and it’s not avail !! C’mon man why pay you for a service you can’t monitor properly… FYI not the first time
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🔲Q-Cap🔲
(@qcapital2020) reported
@rosemontseneca Good thing they never bought Cogeco
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Canadian Ms Wonderful l 🇨🇦 🙏
(@DSengineer2019) reported
@cogeco I am a senior recovering from stem cell transplant. Since May my neighbour has been calling to remove wire from my trees as the tree is a safety issue. It is now almost October. When will the wires be removed so that I can remove the tree a safety issue .
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terry anne matthews
(@inhousemouse) reported
@cogecohelps I don't think it's a Cogeco issue. I was replying to the other person talking about internet issues today. 😒 some pages went down... like fb, messenger and a few other things. My kids are in virtual school and aren't having any issues. Sorry for the confusion.
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BreeZy
(@ZEBreeZy) reported
@cogeco fix your dog **** internet
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David Dines
(@ibshakey) reported
@Bell @Bell_Business I know you spent a lot of money putting the Fibe infrastructure to our new building, and even though I hear bad things about Cogeco, right now, a tin can and string would be 100 times better than your services. If I get a signal, I look forward to a reply.
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jesus_sold_weed
(@jesus_sold_weed) reported
@cogeco it’s been 3 months… takes 25 minutes to download a tv on the app at lowest resolution… where is the update???????
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John Riches
(@Riches) reported
@cogeco AKA Stop calling us to say that "The Internet" is down
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Who Dat North
(@chrisetches24) reported
@cogecohelps Thanks anyway, took matters into my own hands since no one was willing to help from cogeco.
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JCubelic
(@CroCubo) reported
@cogecohelps Cogeco internet down
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Start.ca
(@startca) reported
@Belstone123 Hi Barbara, Cogeco has reported an outage in your area which is affecting your connection as we use their lines. The estimated time of repair is 10:48 am.
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OnTropolis
(@reneenetrop) reported
@CaitCait808 @cogeco There's definitely an outage. We won't likely get any info until after 9am tho
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Gail Franklin
(@nineinchgails1) reported
@cogecohelps I think it's specifically a Cogeco webmail issue....it says the page isn't working