Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
TV (43%)
-
Internet (37%)
-
E-mail (10%)
-
Wi-fi (7%)
-
Total Blackout (3%)
-
Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Milton, North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Montréal and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
||
| North York |
Internet | |
| Hamilton |
Internet | |
| Prévost |
Internet | |
| Gatineau |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Baby Yoda's Auntie 🇨🇦
(@BabyYodasAuntie) reported
Oh look. @cogeco doing maintenance in Sarnia with no notice. I swear my internet is down more than it’s up.
-
Mikey Likes It
(@michael20270505) reported
Tonight's cogeco outage is messing up my plans to do sweet f all.
-
The October Geek
(@octobergeek) reported
@PilotFranciscoS @cogeco Looks like it's everyone on just our street. Sucks to be us. We should have a Cogeco party down by the pond, or at the pirate park.
-
Linda
(@adeezhours) reported
@cogeco you are THE WORST
-
Steven C. Johnson
(@afeme1016) reported
@cogecohelps @PilotFranciscoS @cogeco Can you shed some light on the issue ? Is there an estimated time to repair?
-
Smitty
(@bcsmith77) reported
@cogecohelps @cogeco Thank you! Still doesn't work. When I sign in I get the message that my subscriptions have expired. I'm pretty sure they haven't!
-
Jeremy
(@jerms1975) reported
@cogeco Is there a service interruption in Burlington?
-
Yash Kapoor
(@YashKap54747557) reported
@cogecohelps @cogeco is there any ETA on the service outage in Oakville?
-
Rodney Marois
(@patchcollecter) reported
@cogeco If no service runing in Peterborough from you guuys for phone and net why would Nexicom be effected ?? I am with them my net was off for 6 hrs last night cause of Cogeco?
-
Yash Kapoor
(@YashKap54747557) reported
No internet in L6H area @cogeco fix this service guys
-
Cynthia Lesslar
(@clesslar) reported
@PilotFranciscoS @cogeco Yes according to the automated message on their tech support line.
-
Nick Martin
(@NickMartin14) reported
Your poor-grammar email notwithstanding, I'm seeing no evidence that Cogeco operates a parcel delivery service, or that it has a Terminal 2 (you didn't provide an address) where my alleged parcel sits, awaiting my clicking on the link to pay you $1.25
-
Paul Chato
(@PaulChato) reported
Spoke with Cogeco network tech because they found UPNP was turned on in our router. Confirmed it would not kill Apple services. I told him few subscribers would understand this warning. He said, “Most people don’t get it.” Pause. “Actually, you’re the only person who did.”
-
Kamran Mirza
(@KMirza96) reported
@cogeco How much longer is this going to take to fix?
-
Greg Borschke
(@GB2062) reported
@cogecohelps @cogeco Burlington, Ontario. Here is what your website says: SERVICES Internet, TV, Home phone APR. 08 OPEN REPORTED: Thursday, Apr. 08, 2021 at 3:10 am ESTIMATED RESOLUTION: Thursday, Apr. 08, 2021 at 5:07 pm AFFECTED SERVICES: Internet, TV, Home phone
-
Rodney Marois
(@patchcollecter) reported
So if Cogeco is down for net whats Nexicom have to do with my service been down ???
-
Tyson Moore
(@tysmo) reported
@jfmezei 2020. They connect with Rogers and Cogeco in Toronto but not Bell. Unlike TekSavvy that completely abandoned their power users, EBOX provides regular network updates on DSLr (peering, caches, etc). Unfortunately I can't leave TekSavvy or I lose my good DSL port (back to Stinger).
-
Charlotte Isobel Wallans
(@lottielattes) reported
Three cheers to @cogeco for having internet service today - no cell service from @TELUSsupport and no internet at work from @Bell_Support. At least I’ve got internet at home!
-
Andrew M
(@TheMuscat) reported
@cogeco hello, there appears to be an outage in the L6H area (N Oakville).
-
M
(@mpjlm) reported
I pay an awful lot for ****** internet @cogeco @cogecohelps 🖕🏼
-
Ivan Rosenbreyer
(@IRosenbreyer) reported
@cogecohelps @AnaSanchezPhD It worked for some time ok since the last night. But now is down completely. No internet at all, not even slow one. Put you game together COGECO!!!!!!
-
Kimberly Fisher
(@KimberlyF0019) reported
@QuinteNewsNow I'm with Koodo ..my cell went down and my Cogeco wifi went off line for a few mins..lol
-
Heather Strong
(@h_strong) reported
@cogeco is garbage. I constantly have issues with TV and internet connections. Should have stuck with Bell
-
Zomgitskg
(@zomgitskg) reported
@cogeco why do you not warn people who give you money every month you're going to do maintenance that knocks out all of your services for 6 hours. Time to go with @Bell because you guys are garbage
-
Linda
(@cutie1967) reported
@cogeco can you use a wifi booster with wireless modem? Areas Of house very slow Internet
-
Cam
(@Cameron__Noble) reported
Man not my internet going out the night before this paper is due **** cogeco
-
Francisco Santana
(@PilotFranciscoS) reported
@cogeco hi, is there an outage in the Oakville L6H area?
-
Greg Borschke
(@GB2062) reported
@cogeco @cogecohelps Any update on when internet service will be restored in the L7M area. It has been out for 12 hours.
-
Jeff Burton
(@JeffBurton81) reported
from
Oakville, Ontario
@cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco
-
Jordan Leroux
(@jordan_leroux) reported
@Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco