Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Calgary, Montréal, Toronto, Milton, Mississauga, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Unionville, Verona and Port Lambton.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Montréal |
Total Blackout | |
| Toronto |
Internet | |
| Milton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Le Saboteur
(@lesaboteur87) reported
@startca cable internet once again seems extremely slow in Hamilton, I see Rogers and Cogeco also reporting issues around the area currently on Downdetector. Is there some overall issue currently?
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𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴
(@TheNobel) reported
@cogeco u we’re subsidized billions of dollars to provide a good service not to give millions to ur executives DONKEYS!!!
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Jade Ed
(@JadeEd91380140) reported
@TheAce_Cleo 100% Beyond frustrated cogeco internet went down every Friday evening like clockwork for 4 consecutive weeks Tweeted cogeco - NO! not my equipment - their usual answer to everything so they can get a technician in your home They answered within 1 hr Go public Call em out
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Stu Wilson
(@StuWilson1892) reported
@cogecohelps @cogeco Haha, the guy came to my house and literally said "your signal is too good ". I mean...C'Mon...#fail
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Dave Riehl
(@DaveRiehl) reported
@cogecohelps Our @Cogeco Business internet service in Huntsville is seeing 10-15% packet loss. Called support and they say someone will be out in 5 business days!!? Is 5 day response times really your standard for business customers?
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ellettstore.com
(@MsKillMyself) reported
turns out my internet issues going back like a decade have all been caused by problems with the cogeco box thing for the neighbourhood. a decade of stuff like needing to come out to the living room to reset the router pretty much daily
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𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴
(@TheNobel) reported
@cogeco I need a copy of my internet performance for the last month in order to provide it for #Ontario consumer protection!! To prove ur BS SERVICE & CNX
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Russell Harper
(@rho_sigma_eta) reported
@cogecohelps @cogeco I did try unplugging it for three minutes, also rebooting via the HTML interface. I just now tried the pin reset. Same result, failed with ISP Blocking Service, code 202. Can connect the TV via Cellular Hotspot, and other diagnostics show connectivity, so TV wireless is working.
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ASD: Alternate Angles
(@Altrnate_Angles) reported
I’ve always loathed @cogeco @cogecohelps and their useless ISP/ customer service/ everything about them. I switched to a 3rd party that was also under cogeco. Then I chose no internet instead. The point of this tweet is that @cogeco is the worst, that is all.
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Michael Marchand
(@Mikemmarchand) reported
@cogeco why when calling customer service any I given 2 different reasons why my cable is out? why does customer service ask me to reset my modem knowing it cuts off my cogeco phone when I do?
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Gavin
(@RecordsCOD) reported
@Zurpzi Cogeco, apparently theres a bad splitter box in the wall that needs to come out
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Stu Wilson
(@StuWilson1892) reported
@cogeco The Epico service is absolutely garbage I've had to reset the box 23 times.23.Its lags,it thinks about more, then freezes No buttons on the box or the remote then work. It is to quality as the maple leafs are to stanley cup wins. 23 times in 10 days. You can do the maths
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MICHAEL bull ROBERTS
(@BullRoberts) reported
@cogecohelps 5 years and fixed nothing dispite several times.i would not trust cogeco for anything absolute @#$% service an treated like my paying my bill every month is worth nothing 217 a month for internet, and no cable has ever worked in 5 years.only thing that is good is the phone rings
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Professor of the cut
(@JoeMam1) reported
@cogecohelps @cogeco Nope no questions, it's just ridiculous you don't have a faster upload speed. I have 750mb service with @bell.
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Michael Marchand
(@Mikemmarchand) reported
@cogeco the absolute worst customer service comes from cogeco cable...
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Professor of the cut
(@JoeMam1) reported
Literally had @cogeco installed in my house for 20 minutes before having to take it out. 30mb max upload speed?? Yea sorry that doesn't work for a video editor.
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miknull
(@miknull) reported
@cogecohelps hey cogeco, got the phone number for bell? My internet is down again and I'm probably going to switch to them
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Paul Coates
(@Coatesy3) reported
@timhauraney No Cogeco tv service in Niagara. Lots of updates please!!
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Stu Wilson
(@StuWilson1892) reported
@cogeco @cogecohelps one more day of the God awful Epico and then I'm free . Glad to be out . Epico is garbage absolutely pathetic service
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M Aitryn
(@Maitryn) reported
@Bell Hey Bell, you’ve made me actually regret leaving Cogeco for your crappy service. Way to go
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Man With The Flaming Pie
(@Trottalong1) reported
@cogeco they provide me high speed internet but my cell phone’s calls fail it should be working seemlessly but they are going out of their way to illegally stop it from working. It has to with upload speed and how they throttle it to make your voip calls fail. Crtc monday
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GIVE IT EVERYTHING
(@Humphrey03Pat) reported
So we’ve had issue with spotty internet lately and then all of a sudden, nothing. Call @cogeco a few days back and they said our account was flagged and the lines outside our house need service, nobody could come out till a week later.
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LooksLike
(@DomaLady) reported
@cogeco Hi @cogeco, the line was ripped down by a transport truck in Peterborough. Dublin St.
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Jean-François Mezei
(@jfmezei) reported
@NBomb Toronto Hydro had such a network, sold it to Cogeco. Don’t be surprised if the City of Toronto’s network will go the same way eventually. Also, from what I read, this is just trunks/backbone, doesn’t have last mile, expects someone else to do it. (maybe I am wrong).
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Steve Hayman 💉 💉
(@shayman) reported
@cogecohelps @Sportsnet Not the first time that trying to authenticate so I can get Sportsnet has failed in exactly this way. One time I was desperate enough that I actually purchased a month of Sportsnet thru Apple TV even though I already had it through Cogeco. Please fix so it doesn't happen again.
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Stu Wilson
(@StuWilson1892) reported
@cogecohelps @cogeco all I've done today is turn it on. I've had to reset twice . It just doesn't work . And you lot don't care Hence the switch
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Paul Chato
(@PaulChato) reported
@cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.
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Alina K
(@alina_kshf) reported
Cogeco is not working after the thunderstorm hit Oakville
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Mike Maude
(@mikejmaude) reported
@cogecohelps is cogeco having issues in north end of welland? I'm having some pretty bad lag issues. I've reset my modem already. Just curious if it's only me
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Rebecca Bredin
(@RebeccaBredin) reported
@winshiwong Are you with Cogeco? My internet has been awful most of this morning too, and it's not even raining here.