Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (51%)
• TV (24%)
• Wi-fi (14%)
• Total Blackout (6%)
• E-mail (4%)
• Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Oakville, Brampton, Sherbrooke, Toronto, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, and Vancouver.

City	Problem Type	Report Time
Oakville	Phone	2 days ago
Brampton	Internet	4 days ago
Sherbrooke	Wi-fi	4 days ago
Toronto	Internet	4 days ago
Toronto	Internet	4 days ago
Welland	TV	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Torontonian (@YYZ2YGK) reported 4 minutes ago

  NEVER go with Cogeco. EVER. For the few dollars a month you save it is nothing but constant outages. I never should have switched to them.

• 
  💯JT.💯 (@JimmyT2022) reported 5 minutes ago

  @cogeco Don’t go here we have an outage at out place after being connected 24 hours ago bad fibre line. Fix yaaaaa right wait two weeks and they may have soemone out to fix IT. STAY AWAY

• 
  Coming In Hot (@ComingInHotSens) reported 8 minutes ago

  @SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi

• 
  G (@GMan008EEN) reported 8 minutes ago

  @cogeco outage in Kingston

• 
  Sharon Larose🇨🇦 (@blackies1) reported 10 minutes ago

  @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

• 
  fck your fascist pancakes (@dubsy54321) reported 13 minutes ago

  @cogeco how do I get on your do not disturb list? I'm not interested in your service and your salespeople just keep showing up here every few months. I want to be left alone thank you.

• 
  Tim Lowe (@rivinnorthbay2) reported 14 minutes ago

  @cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?

• 
  Jeff LeBlanc (@JeffLeBlanc777) reported 15 minutes ago

  Got my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?

• 
  ThePoopyMudFlap (@ThePoopyMudFlap) reported 16 minutes ago

  @cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?

• 
  Amanda (@Amanda90097805) reported 17 minutes ago

  @cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems

• 
  Lexi (@Lexi58746074319) reported 17 minutes ago

  @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

• 
  💀extremeXmetal💀 (@extremeXmetal) reported 20 minutes ago

  @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 21 minutes ago

  @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

• 
  Ultra MAGA Kelly (@KellySuzanne9) reported 23 minutes ago

  @corpcapture @cogeco All internet down around central Texas. Was this an attack ?

• 
  Bob Loblaw (@Avocado26430508) reported 24 minutes ago

  @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

• 
  Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported 25 minutes ago

  @Tiger_JY @cogeco Massive province-wide outage

• 
  The Wise Elephant (@TheElephante) reported 27 minutes ago

  Cogeco out again. Seriously **** this stupid company.

• 
  💯JT.💯 (@JimmyT2022) reported 30 minutes ago

  @MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available

• 
  Soki Lawson (@sokilawson) reported 31 minutes ago

  @cogeco Just got off the chat with one of your very unhelpful support staff. I truly wonder you’d need me to type out every single information on my profile when you can send me a security code for my confirmation using my name and ac number ive given. I may have to jump ship

• 
  john (@leafsfan381) reported 34 minutes ago

  @CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.

• 
  justatroll (@wil56379) reported 40 minutes ago

  @cogeco is there an outage in Brights Grove Ontario N0N1C0

• 
  MANISH AHLUWALIA (@ahluwaliamanish) reported 45 minutes ago

  @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

• 
  Hugh G Azzol (@MrTuffster) reported 46 minutes ago

  @cogeco Start running the lines legal height. You’d probably have less issues.

• 
  kait/POODY (@kitty_kattkait) reported 48 minutes ago

  @keithurbfan @cogecohelps Bro you have to be ******* stupid am I messaging bell saying my internet is down I’m messaging cogeco for that exact reason it would be their fault because it was THEIR ******* LINE THAT GOT CUT AND THEIR ******* INTERNET THAT PROVIDES TO ME.

• 
  Paul (@PaultiPlayer) reported 49 minutes ago

  @cogeco **** you guys. **** you guys for charging for equipment I don't want to ******* keep. Get charged $300 for obsolete ****, then I have to wait till monday to get anything done? **** off you have lost a ******* customer.

• 
  Smurfetteqt (@smurfetteqt) reported 50 minutes ago

  Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps

• 
  Barsky (@Barsky420) reported 57 minutes ago

  @justin_sens @Johnny_Tins @SteveOnSens Virgin and Cogeco respectively but have spent numerous unfortunate years with both Rogers and Bell as my phone service provider

• 
  Dianne Williams (@SDM_1900) reported 57 minutes ago

  @cogeco Still problems!! Phone goes dead.

• 
  mike grand (@mike_grand95449) reported 60 minutes ago

  Now I have to hard reboot the epico box to get the channel up/down on the remote to work. It never ends with your ****** equipment. Canceling my service when my contact is up. @cogeco

• 
  Dianne Williams (@SDM_1900) reported 1 hour ago

  @cogeco STILL HAVING PROBLEMS!!!