Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (47%)
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Internet (32%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Watford, Montréal, Brampton, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia, Brockville, Ottawa and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Watford |
Total Blackout | |
| Toronto |
TV | |
| Montréal |
||
| Montréal |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Rodney Marois
(@patchcollecter) reported
any one with Cogeco tv issues??
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
You Tube is freezing again. Internet is slow and goes down. @cogeco . I am so fed up.
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Sensforce
(@PHolmes5) reported
@cogecohelps I assume so, I got a text on Saturday from Cogeco due to the power outage I our area.
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JIBL_pop
(@jiblpop) reported
@cogeco Father’s Day… US open final… Cogeco ruining it with a pixelated garbage feed!! Standard
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Jason Squires
(@squiresjl8) reported
@cogecohelps @Oakville_HI @cogeco I’m having this issue too. Just NBC. All other channels are fine. Have reset the TIVO
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Doc
(@feartheglove) reported
@cogecohelps @Oakville_HI @cogeco Im having the same issue
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T2Green
(@AMitchell1961) reported
@cogecohelps @Oakville_HI @cogeco It the same for me for the last hour. You flash that you are experiencing technical difficulties. Garbage feed.
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George Pappas
(@GeorgeP68492681) reported
@cogeco Happy Father's Day but can't watch the U.S. Open due to technical issues. Thanks. Waiting for my refund for lack of service for today but not holding my breath. Rather than an apology, Cogeco needs to do better!
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alberteje66
(@alberteje66) reported
@cogecohelps @Oakville_HI @cogeco I'm having the same issue on Canadian and American channels. What's going on?
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Alikat
(@TheLostOne69) reported
from
Quinte West, Ontario
@TBLightning I hate when you think a game had a late start and it turns out your stupid cable box needed to be fast forwarded it .... i hate cogeco boxes!!!!!!!!!!!
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Kenzo
(@KBeechie) reported
Over the air antenna saves the day when @cogeco can’t fix channels 712-716. #Cogeco
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
Hey @Cogeco My internet stops and starts and is slow. I has been like this for weeks. Your service is terrible. Not in the mood to phone and be on hold .
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Tim Holden
(@tholden5051) reported
@cogeco This has been going on for more that an hour. I started to have problems around 3:00 pm
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Kristen MacKenzie
(@TheKMacKenzie1) reported
.@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speack with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄
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Kristen MacKenzie
(@TheKMacKenzie1) reported
.@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speak with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄
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Michael Marshall
(@MikeMarshall55) reported
@cogecohelps @cogeco Hey few channels are not working. What seems to be the problem
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Steven Wright
(@DarthGrimlock) reported
@cogeco Has this happen to us in Chatham. The online tech support was not willing to help at all. Shut the chat before asking if there was anything else to help with. All he would do is send out a new box instead of investigating the issue.
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PG
(@Oakville_HI) reported
@cogeco Reset....same problem.
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Allan cockell
(@burnsboys13) reported
@cogeco get ur **** together. Trying to watch the us open likes it’s a scrambled porn channel is ridiculous in this day and age.
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Kevin Kaye
(@kevinkaye) reported
@cogeco the Internet is down in Niagara Falls again.
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Andrew C. Thomas
(@acthomasca) reported
@cogeco service is out in Burlington, think it's connected to a power outage
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Bernie Bernie
(@BernieBernie2) reported
@cogeco why is ABC channel nine not working?😡
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Brian Underwood
(@uwoodb2) reported
@cogecohelps Can Cogeco get the problem resolved with the US channels, trying to watch US Open and for last hour saying experiencing technical difficulties and will be resolved shortly. Currently all pixelated and unwatchable!!!
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Deb Bowden-Jones
(@Debstermistress) reported
@cogeco Yesterday @BurlingtonHydro outages and today @cogeco service disruption. Okay.
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Boyo
(@Coffee_Boyo) reported
Cogeco absolutely dropping the ******* ball. Been out of internet since construction workers split the line on Friday morning, and now they cancelled the appointment to fix it and moved it to 5-8pm tomorrow. What a ******* joke of a company.
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Paul Brown
(@Imagicranium) reported
Cogeco is a complete shambolic mess. Service out all day. Calm them and they say you have a ten minute wait. Twenty mins later I’m listening to the most annoying liar recorded voice I’ve ever heard.
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Jan 🇨🇦
(@J5Jan) reported
Day 4 and still no internet or tv. @cogecohelps @cogeco customer service is ridiculous. Whete are the technicians? All the @BellFibe customers have service!!
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Michael Marshall
(@MikeMarshall55) reported
@jm_731 @cogecohelps @cogeco Not sure why I have 3 channels not working. Good luck J
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Ben Rispin
(@BenjaminRispin) reported
@cogeco down for two straight days in our area again. No notice nothing. Do they still offer internet or is that over?
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Gianni
(@Gianni19218944) reported
Hopefully Cogeco, Rogers, and other companies can learn from this and never treat peoples property like this. Still in shock. Sinkhole in my driveway, grass growing through the bricks. Just wait until someone trips and hurts themselves? Someone say suit?