Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (49%)
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Internet (30%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Brampton, Toronto, Stoney Creek, Watford, Montréal, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia and Brockville.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| Brampton |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Barrie JoshAllen-lyle
(@barcar34) reported
All the @Bell_Support channels keep asking me for my Cogeco login, but it never works, so CTV, news channel, etc are a no-go.....6/
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Jay Williams
(@northern_beast) reported
@cogecohelps @cogeco 90 minutes? Ok. I thought it was defective as the instructions say can take 30 minutes. I will try again tomorrow and hope it works. Thanks for your help
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Andrew Koltun
(@KoltunAndrew) reported
Hey @TekSavvyBuzz it's shady that when I change internet plans, you charge for the new service on day I subscribe, not the day the new internet its connected (2 weeks ltr). Intentional overbilling & leaving it to customers to correct you isn't a good practice. Moving to @cogeco
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Cynthia Roxane Angel
(@CynthiaRoxane) reported
@FannypackM @drainvillepm @PKP_Qc Haha! Sorry but it is the best service. Had it for 25 years and now I dont because I moved in the country in Bell land (****) now with Cogeco. You are just saying ****. You look dumb.
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Acooter85
(@acooter85) reported
@MBaldinelli @cogeco They lied about there not being an outage around me earlier today yet the neighborhood all had issues.
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Sabina
(@make_the_jump) reported
@paubejr haven't had consistent working internet for almost a month now yet TekSavvy continues to charge me. I upgraded our internet, still not working. Yet you still charge me. Cogeco technician scheduled and doesn't show up, not even a phone call. With a family of 4 who is
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AndreaMarie
(@MsAndreaMarie_) reported
Good thing I’m not working and the high schooler’s class is done because Cogeco is having issues again.
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Christopher Schulte
(@w8cjs) reported
Hey @cogeco, just so you know, your CODA-4589 router/modem combo sucks! I know that at least 3 of my friends would agree.
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Michelina Tullio-Delicata
(@Mommadeli3) reported
@cogeco why is no one answer their phones for technical support.
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Karen Mackenzie
(@Moonfaeriegra) reported
from
Sarnia, Ontario
Cogeco is down in Sarnia - I have no tv, internet or wifi @cogecohelps and #cogeco.
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Karen
(@RobinsonforNow) reported
@cogecohelps phoned Crave about missing episodes of Your Honor, The Investigation. I was told latest episodes on their web page & they should show up On Demand. Told it’s Cogeco technical problem.
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Colfax Music
(@ColfaxMusicLtd) reported
@cogeco my internet has ground to a halt. How do I get support?
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Alicia
(@wowgeek87) reported
@cogeco Why bother? It's just going to freeze and cut out anyway just like every other channel. Cogeco sucks. Get your **** together.
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Barrie JoshAllen-lyle
(@barcar34) reported
@CBCNews is just a blank screen. (By the way, as a public broadcaster, why should anyone have to sign up or download Gem to get the news?). Poor showing @cogeco and I look forward to my 4 day rebate on my next bill. (That’s a little humour there).
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Liney G
(@LineyGray) reported
******* Cogeco is my 2021 catch phrase because it never workssssssss
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Mark Baldinelli
(@MBaldinelli) reported
@cogeco is there an outage anywhere? I have no wifi again. This is getting ridiculous
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The Metric Jester 🇨🇦
(@MetricJester) reported
@alfaraph @elybeatmaker You could just keep it on 8.8.8.8 and 8.8.4.4 if you want. We did that during the huge Cogeco / O-Net DNS outage, and I haven't changed it back
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the BRO
(@CanniluxCEO) reported
Show cancelled due to #COGECO outage as usual! But hey 🥰#love on! And c ya tm!
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Lawrence Frias
(@lfrias) reported
@cogeco I think 0 upload speed is definitely a problem. Download is fine but with no upload it's brutally slow. Seeing other reports of issues so you may want to dig into this.
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R. Tyler Chadwick
(@TChadwicK) reported
im about to lose my MIND. WHY IS COGECO INTERNET THE WORST SERVICE I'VE EVER HAD?!?!!?!?! @cogecohelps
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Debvivian
(@Debvivian1) reported
Spotty wifi all day, and now TV and internet down in most of our subdivision! This is happening way too much, you need to do better @cogeco
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Barrie JoshAllen-lyle
(@barcar34) reported
Online Cogeco app has always been terrible. Half the channels can’t be streamed on my phone or computer, lots of events can only be streamed while I am on my own wifi which defeats the purpose.....2/
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jstanoth3rgamer
(@jstanoth3rgamer) reported
@cogecohelps Graham again my provider goes through cogeco i dont have an account but my provider has sent ANOTHER ticket to you guys to get out here and fix my interbet
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jstanoth3rgamer
(@jstanoth3rgamer) reported
@cogecohelps Why? I called your company last night just to figure whats going on and all i got was a run around, im coming up on 3 days with the internet from cogeco down and noone knows anything
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Aj@¥
(@Ajay_Syfy) reported
@cogecohelps @cogeco Help it make sense - I pay extra $35 for superspportspack with 35 channels & paid for sportsnet bundle with 6 sportsnet channels. Today the 2 NBA game I want to watch are on new sportsnet 360 channel that you have to add. Seems like a money grab scenario?
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Marla Taylor
(@marladeanna) reported
@MongrelMedia Not many can watch this much-anticipated movie, Supernova. I can’t afford another streaming service ie Apple TV. (I have Cogeco Cable, Disney+, Amazon Prime and Netflix.) Is there a way to stream Apple TV for this movie, paying for it of course? Colin Firth is my fav actor.
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chris toreos
(@ImToreos) reported
Now completely down... @cogeco talk to you at 8am! :)
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Kathy Orrell
(@musing60s) reported
Another power outage in Hamilton. Area Robinson and James st. Getting so fed up with these outages.If its not Hydro its Cogeco . This has been going on for months. I know today is bad snow but its a pain.
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Think critically.
(@GillianWood) reported
@cogeco. Come on. This is the third time in a few weeks that you are out in my area. #oakville Do you have an infrastructure problem?
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Stephen Blair
(@blairs1) reported
@cogeco how odd that wwe network went unavailable right before my scheduled recording went to start. just went to start watching and it didn’t start recording. channel unavailable. cc: @cogecohelps