Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Hamilton, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Hamilton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Joao Paulo Melchiade
(@jpmelchiades) reported
Hello @cogeco @cogecohelps , I am not a customer, when call 1-866-261-4447, and select internet service (residential) an auto message says that they have an account associated with my phone number, and I need to enter a security code, how can I clear this situation!
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Megan O’Connor
(@MeganOCO) reported
This…after 3 days of @Cogeco vans up 3 poles in front of my house cutting service at 5:30 am. What did they do? Supposed upgrade TV now not operational “There is an outage in your area L9H 2E1”
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Kelly McSweeny
(@mcsweenyjcps) reported
I love coming home to find that I have no internet @cogeco - network not appearing as an option anywhere, no outages and modem apparently online and working. I have reset my modem twice - nothing. It’s like my wifi just doesn’t exist.
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Bonnie Hyatt
(@BonHyatt) reported
@BobWeeksTSN Can’t even get the featured group to play thru the Ryder Cup app. @cogeco sucks
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Megan O’Connor
(@MeganOCO) reported
How hysterical is it that #Cogeco thinks anyone would sign up for their cell service!! They can’t keep Internet or wifi connected more than a few hours @cogeco Crap Service
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ShaneH
(@SGHcantcopy) reported
@cogeco thank you for the amazingly ****** service. Trying to watch the Jays game and right when they are rallying for 4 runs and the internet goes out AGAIN! Averaging 1-2 outages a day and the only response I get is “power cycle it”. **** you. Sincerely, Paying Customer
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Clayton Vervoorn
(@CWV74) reported
@cogeco what is going on now with the Ryder Cup coverage?!!! It wasn’t on the golf channel. Then it was now it isn’t again. Fix it!!
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Monica Fletcher
(@MonicaF34228177) reported
@cogeco It is too bad that your customer service and billing departments don’t work as hard as your technicians…I became new customer in June2025… no end of problems with my bill… just spoke with Lynn, a manager…she can’t help me sort it out… THINK TWICE BEFORE SIGNING WITH COGECO
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Commissioner Miner
(@fanCRTCProfling) reported
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
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Megan O’Connor
(@MeganOCO) reported
@cogecohelps @cogeco You need to fix my wifi internet L9H 2E1 You know exactly which homes are affected You should be crediting accounts for service outages without making customers call or DM
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LynRandom1965🇨🇦
(@LynRandom1965) reported
@ButterBrained @cogeco @cogecohelps Raising your bill after letting you think you've locked in a price on a two year agreement is standard operating procedure for Cogeco. And their "solution" will be to reduce your services not the raised price.
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The Beat
(@sgbdrummer) reported
@BobWeeksTSN Cogeco is not carrying Ryder Cup. This is the first year I’ve never been able to watch. Very bad decision. Unreal actually.
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ks
(@kathgms) reported
@cogeco Cogeco down in niagara...again?
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David
(@Sparks_DJH) reported
@cogeco @cogecohelps you post on your outages page that the outage in my area N0N1R0 was resolved at 1030pm. That is exactly when mine went out. I rebooted modem with no success. Has your support hours always stoped at 10pm? No one to get a hold of to fix the problem.
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Jj Rodriguez
(@jj_rodz) reported
@cogecohelps i guess it is right to cancel cogeco internet already. I cannot justify the $72/mo from my original contract of $50+tax for 120 months… how can they offer a $49 for new customers and not to the loyal ones.
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Bonnie Hyatt
(@BonHyatt) reported
@darren_c @cogecohelps I don’t know if this is a Bell Media problem or a Cogeco problem but I pay Cogeco. Switched from Bell because they promised great service. I question this decision regularly. Someone needs to figure this out.
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Newsteevie
(@NNewsteevie) reported
I've said it before but Cogeco is the most pathetic internet provider like how do you have a multi hour-long outage every other week??
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Angler Arm
(@AnglerArm) reported
@GHGMath going down from 60 games...that's the great news since they still keep Pierre Houde...He is outdated it's like he doesn't have fun anymore...see cogeco host you'll understand and TVA Sports
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wanedavis
(@wanedavis) reported
@cogeco whats up with the in and out and off?? Not a fan of this epico box and losing internet signal? It isnt the weather.
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Jon Zeppa
(@JonZeppa) reported
@BobWeeksTSN @cogecohelps please get it together and fix the golf channel feed @cogeco
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Megan O’Connor
(@MeganOCO) reported
Once again, a New Day & my #Cogeco @cogeco service sats “wifi has no internet access” the most common message I get for 2.5 years Yesterday Cogeco tech was inside my utility room “Found a big problem & fixed it”
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ks
(@kathgms) reported
@cogeco My epico keeps resetting every 20 minutes and the internet is out. No outages reported. Why is your service so scrappy the last month.
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⛧Metal₆⁶₆Techno⛧ 🚚🇨🇦🏍🇨🇦📯🔊(🔥👉🇵🇸🔥🔥🔥)
(@6Metal6Techno6) reported
@cogeco @cogecohelps Your cell phone app is ******* GARBAGE and whoever does the coding and programming to make it run is a monkey at a typewriter. FORCED TO UPDATE just so I can check the balance to pay my ******* bill and then after being FORCED to update, it loses my fingerprint ID. **** YOUR UPPER+LOWER CASE+NUMERERICAL COMPLEX PASSWORD REQUIREMENTS 🖕
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Jene🇨🇦
(@jendhana) reported
@Ciel2114 @mutualaidinca @nejsnave No I'm paying down my Cogeco bill
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somya agarwal
(@agarwalsomya123) reported
@cogeco i m facing internet issues in Burlington Ontario. Pl assist
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Megan O’Connor
(@MeganOCO) reported
@cogecohelps Unlikely have been calling for > 2 years. Never ending crap service from #Cogeco
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FilmGamer
(@FilmGamerOne) reported
@CraveCanada You have Task listed tonight on @cogeco as a repeat when I'm pretty sure it's new. You should fix it before it messes up people's DVR's
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Megan O’Connor
(@MeganOCO) reported
Guess what ? I called #Cogeco “we are currently experiencing service problems at L9H 2E1” Same issue as yesterday & 3 days last week give it up #cogeco Sell to #Rogers You can’t cut it
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Nicholas
(@NicholasAbreu_) reported
Once again @cogeco @cogecohelps my internet is down. The ONT shows solid blue with blinking Ethernet activity, but no connection. My equipment is fine, so it feels like an issue with the fiber line. This keeps happening and it shouldn’t.
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Bob
(@DogLifeOntario) reported
.@cogeco got epico 6 months ago. It is brutally bad. Craps out 10 or more times a day. Just a piece of ****. Time to get Bell!!