Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (54%)
- TV (21%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, Saint-Philippe-de-La Prairie, Brampton, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 10 hours ago |
|
Pembroke
|
Internet | 3 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Toronto
|
Total Blackout | 5 days ago |
|
Toronto
|
Total Blackout | 8 days ago |
|
Toronto
|
Internet | 8 days ago |
Full Outage Map
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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The Wise Elephant (@TheElephante) reportedCancelling Cogeco after this. Wtf is wrong with these people
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Norm (@quietlybless) reported@cogeco Cogeco is a disgrace, & I will be getting at least 50% of of my 9 months service , back when they hear how I was spoken to on the phone. Lies & misogyny.
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Sampson.d.ramm (@SampsonRamm) reported@cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?
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Sharon Larose🇨🇦 (@blackies1) reported@kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.
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Norm (@quietlybless) reported@cogeco better have service running for the game. Its been 15 hrs! Although storm is out of their hands, 2 minutes on hold to find out my postal code area still has outage is an unnecessary time grab. Add this to the other 364 days the service sucks. @CRTCeng
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Mike Doris (@MikeDoris) reportedCogeco Ontario outage looks like a fiber cut
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R Me. (@lascelles_r) reported@cogeco Any more details on the actual progression of service restoration??
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Tim Lowe (@rivinnorthbay2) reported@cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?
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Jennifer (@JTkksmom) reportedCome on @cogeco no service since 12:08 this afternoon and every time I check it’s later and later on the estimated time of restoration
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JerryP (@yarop) reported@peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.
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Evan Cochrane (@cochrane_evan) reported@cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?
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David Hawkins (@hawkpapersizors) reportedI don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days
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Phil Nickerson (@PhilNickerson2) reportedHey @cogeco, your internet service is appalling. Starlink, here we come. 🤬
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Sheri Stewart 🇨🇦 (@SheriLorraine) reported@cogecohelps @kitty_kattkait @cogeco down Peterborough
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Clanker (@clanker69420) reported@cogeco Time switch providers you guys are absolutely awful.
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Chris Hitchcock (@ChrysalisChris) reported@telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.
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katie MINISH CAP ENJOYER (@yanitaoo) reported@cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO
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Dan Earle he/him (@danmearle) reported@cogeco what is up with service outages today in Georgetown/Halron Hills? I get there was a storm yesterday, but what is the cause for the outage today? It’s just came back, but was out for over an hour.
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🇨🇦 Make It Home YGK (@MIHomeYGK) reportedMassive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.
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Joe Caverly (@JoeC4281) reportedPreviewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail
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Klink VonSchultznbundy (@JGooballs) reported@Oakvillejaysfan Some companies have garbage customer service but not Cogeco.
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🇨🇦BR (@Mitts64) reported@merry123459 Sadly, Cogeco and Bell also play their games. None are a millimetre better. Until the government wakes up and breaks them down nothing changes.
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💯JT.💯 (@JimmyT2022) reported@MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available
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Torontonian (@YYZ2YGK) reported@cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.
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zubic (@zubic_eth) reportedHey @cogeco 🇨🇦 You are by far the worst internet provider out there. I’ve had no internet or cable for over 24 hours now, and your service has become completely unreliable time and time again. After this, I’ll be switching to @Starlink. Thanks for making the decision easy 👍
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CARTY CARTY (@deliaflower1) reported@cogecohelps Wish I could tell you Sandra but as Cogeco has not still got the issue of Motorola compatibility sorted... I'm on the outside looking in!
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Big Ol Bear (@RSDCDN) reported@RetroLabs_com interesting. im getting 2gbit down now from @cogeco - but 140mbit up.... which is sad. I'd stay with them if the upload speed wasn't the same as I was getting in 2001....... I can't remote into my home pc or pull files from my own NAS because it's brutal slow and useless.
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Gem (@gem_ilm) reported@zubic_eth @cogeco @Starlink they should fix up. we got issues with network providers too.
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Elle Jensen💕🇨🇦 (@Michels_elle) reported@cogeco Terrible!
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Lexi (@Lexi58746074319) reported@wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!