Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville, Petawawa, Montréal, Brossard and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| St. Catharines |
TV | |
| Napanee |
TV | |
| Sarnia |
TV | |
| Oakville |
TV | |
| Peterborough |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kristy Dickinson
(@CareersKristy) reported
Virtual school works really well when @cogeco is down. #killingit
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Debra Simpson
(@simpsondebra) reported
@cogeco @Niagara_411 Phone and internet down in Niagara Falls
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Emily Williams
(@EmWilliams519) reported
@cogeco can I please get an outage number or ticket number? I am getting a busy signal when I attempt to call.
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Stefan Titus
(@swd_titus) reported
@cogeco Down in Hamilton. Again. No joke, almost once every month for 1 year.
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Zeke Cvetkovski
(@zekec48) reported
@cogeco All of Ontario is out ! Glad I pay so much for this crap !
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Shirtless Lenny Kravitz
(@BryceTonner) reported
There may not be snow days anymore, just internet outage days. @cogecohelps Cogeco
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Kevin
(@KevinCeli1) reported
@cogeco This is not surprising. Cogeco is the worst service provider on the planet. They suck.
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Umair Wasim
(@UmairWasim9) reported
@outagedetect We should all sue cogeco for all the losses. Cogeco have been the worst service ever. The other services were better.
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Stumps
(@opmuts) reported
@cogeco Cant wait to switch to bell. Cogeco is always down. Truly a shitty company with terrible service. You call their support number and you feel like you are bothering them. ******* ridiculous. I hope you lose all your customers
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ty99
(@ty992) reported
@cogeco Seems like there DNS is down
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JenniferHamiltonMcCharles
(@JenHamMcCharles) reported
To make this online learning even more enjoyable (sarcasm) Cogeco Internet is down across the city... It's like having a teacher walking out of the classroom and no idea when he/she is coming back. lol
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Shannon
(@the_shans) reported
@cogeco Belleville! 3 Kids school just interrupted. Months of terrible service. This is the cherry on top. C’mon Fibe!!
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Warren Maunder
(@Warren_Maunder) reported
@MIHomeYGK Every other month or so cogeco has an issue with their services. Sooner or later I will be asking for a discount lol
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Keegan B.
(@KeeganB63977789) reported
@cogeco Wow people! Relax! Its not like they nuked their services on purpose. Life happens! This is their money making service which means they WILL fix it asap. Just chill for a bit and let them do their jobs. Bunch of Karens up in here.
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Jeremy Chafe
(@JeremyChafe) reported
@cogeco That’s nice - Cogeco is the worst provider - the only reason I have stayed this long is because of where I live - the service has always been plagued with problems - I can’t believe Cogeco is allowed to operate - I WILL BE CANCELLING
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Shashank Mehta
(@shashank_mehta) reported
@cogeco Out in Stoney Creek, looks like a major outage. @cogeco please share ETA
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Trish
(@Trishy_R) reported
@Fear8Itself @cogeco I read google is down too. I tried calling 1800 its busy. No idea how I'm getting twitter to work with my data turned off on my cell.
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ThatGuy
(@MisterThatGuy) reported
@cogeco @cogecohelps see your phone lines down? Customer service & support lines disconnect as soon as dialed...
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VanjaTes
(@TesVanja) reported
@cogecohelps What’s going on Cogeco? Kids are supposed to be in online school, parents working remotely and you decide to crash our internet? Your phone lines are down too. Good times...NOT
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AD
(@oceaneyes78) reported
@cogeco internet is down for the past half hour and unable to get through to report it
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Rich Lopez
(@RichLop42505143) reported
@cogecohelps Is Cogeco down???
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Ⓥ Mitch Champagne🌱
(@MitchChampagne) reported
@cogecohelps @cogeco My service seems to be down in Peterborough. Are there any updates or known issues?
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Carmine vittorio
(@Carminevittori5) reported
@cogeco I've used cogeco for almost 20 years.....very few times does this happen. You guys gotta calm down.
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Sinisa Grkovic
(@SiniGrko) reported
@cogeco Cogeco do you have any updates (it has been 10min since your last general update - better something than nothing)? BTW, your web site is down too? Your Answering Service is down too? You should have back-ups for these type of situations to keep customers up to date about outages
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AmTallGirl
(@AmTallGirl) reported
@spencerwmiles But what happens if you modify and then #cogeco fixes their DNS server issue?
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👑🦊💡💰💥🦂
(@RobMcKinley17) reported
@cogecohelps @cogeco is there a burlington outage?
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colemcfarlane
(@colemcfarlane) reported
@cogecohelps Our business internet access is down. I’m also unable to reach Cogeco support or access the Cogeco website. Is there a known issue in Oakville?
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Allan MacCormack
(@MaccormackAllan) reported
@cogeco Do we have an ETA of resumption of internet service?
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Stef Donovan
(@Stef_Donovan) reported
@cogeco Is there an outage in the Kingston area? Just wondering if that is the cause for why I can’t connect this morning.