Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Ottawa, Toronto, Verona, Port Lambton, Kitchener, Chatham, Milton, Niagara-on-the-Lake, Montréal, Markham, Perth, New Prussia, Welland, Windsor and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
||
| Verona |
TV | |
| Port Lambton |
TV | |
| Kitchener |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy- Now what?
(@Bubba_76) reported
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
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SugarHiccup
(@AnnTipathy1752) reported
@cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.
-
Jeremy- Now what?
(@Bubba_76) reported
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
-
Cogeco
(@CogecoQC) reported
@RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco
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Terry
(@gr8playz) reported
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
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Nilo
(@TheDanilo) reported
@cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.
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Jeremy- Now what?
(@Bubba_76) reported
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
-
AnarQueso
(@AnarQueso) reported
@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
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Charles
(@Charles55961330) reported
@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
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AnarQueso
(@AnarQueso) reported
@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
-
Terry
(@gr8playz) reported
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
-
Nilo
(@TheDanilo) reported
@cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.
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Wendy Stafford
(@WendyStafford14) reported
@cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?
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Tim-Wit
(@timlewisgeddes) reported
@cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm
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Charles
(@Charles55961330) reported
@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
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Soulful
(@JazzinHockeyGrl) reported
@MadHatter1167 @TSN_Sports Cogeco is down
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Soulful
(@JazzinHockeyGrl) reported
@MadHatter1167 @TSN_Sports Cogeco is down
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Soulful
(@JazzinHockeyGrl) reported
@MadHatter1167 @TSN_Sports Cogeco is down
-
Terry
(@gr8playz) reported
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
-
Soulful
(@JazzinHockeyGrl) reported
@MadHatter1167 @TSN_Sports Cogeco is down
-
SugarHiccup
(@AnnTipathy1752) reported
@cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.
-
Jeremy- Now what?
(@Bubba_76) reported
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
-
AnarQueso
(@AnarQueso) reported
@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
-
Tim-Wit
(@timlewisgeddes) reported
@cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm
-
Lynn
(@LynnShughes7) reported
@cogeco Is epico still down in the aldershot burlington area?
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Terry
(@gr8playz) reported
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
-
Nilo
(@TheDanilo) reported
@cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.
-
Lynn
(@LynnShughes7) reported
@cogeco Is epico still down in the aldershot burlington area?
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Lynn
(@LynnShughes7) reported
@cogeco Is epico still down in the aldershot burlington area?
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Cogeco
(@CogecoQC) reported
@RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco