Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Chatham, Steinbach, Belleville, Petawawa, Montréal, Brossard, Oakville, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
||
| Chatham |
Internet | |
| Steinbach |
TV | |
| Toronto |
Total Blackout | |
| Belleville |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Hamilton Jr
(@RichHamiltonJr) reported
Hey @cogeco fixed your crap.
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Mom4Rights
(@Mom4Inclusion) reported
@cogecohelps @cogeco Thanks Sandra. Unfortunately that’s not helpful for my kids who have missed their classes today. If you could get this system functional so it won’t go down every time school classes start that would be great.
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Melissa
(@Mellie0904) reported
@cogeco is there an issue with your support? I need to speak to an agent as my wifi isn't working and the number on your website isn't in service
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Rob Hughes
(@Rob_HotWheels) reported
from
Sarnia, Ontario
@cogeco @cogecohelps come on consumers don’t pay the absurd amount of $ you charge for internet and cable services to have it not working!!
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Chick from Ontario 🇨🇦❤
(@mellym0823gmai1) reported
@kimmieM1973 @chillie2 Cogeco in Ontario right? Its another ******* province wide outage. This just happened a few days ago. We hate Bell and just broke down and called them for set-up. Sick of it, kids can hardly learn properly at home as it is!!!!
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Catherine Carr
(@astrocatcity) reported
@cogeco we are experiencing an internet outage in east oakville (near Ford plant)
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Jessica Langille
(@jessicalangill1) reported
@cogeco looks like we are having the same internet issue again cogeco ! Any update on fix ?
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Sofia Panchaud
(@Erolei89) reported
@ppreville @Ptbo_Canada @cogeco Down here again! I lost it yesterday for over 2 hours and now again today for an hour so far. Cogeco please address this! I can't do my job without internet access.
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Jerrod
(@207in716) reported
@JraigeJoe @cogeco Thankfully it’s similar to the last outage...if you connect through a VPN you’re fine. Cogeco is looking super bush-league at this point.
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Jo
(@Jowoods41418) reported
@cogeco your service is **** and we as customers demand reductions in our bills this month!
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Mike Jerome
(@MikeyJ79Part2) reported
Really unacceptable level of service from #Cogeco over the last two weeks. Two system wide outages. Kids solely learning online. @cogeco @cogecohelps
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D. Rose
(@RoseClass5) reported
Hey @cogeco Internet is down again!! You’re making it really hard to teach my online classes!!!
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Aladdin Sarsippius Sulemenagic Jackson III
(@DamnMisur) reported
@cogeco Why don't you ever update the outages section on your web page? According to that my internet issues are always in my head. Then I found this Twitter account. Not all people have Twitter. Just saying.
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Add Your Name
(@easydoesitchamp) reported
@cogeco Hi, my home internet isn’t working and I’ve reset my modem. Is there another widespread outage? I can’t work from home without reliable internet!
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Kevin Biggs
(@KBiggs86) reported
@cogeco internet outage again? #ygk
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St. Alphonsus
(@stalphonsusces) reported
Cogeco is experiencing outages in our area that is causing virtual learning issues. Be patient please.
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T I T A N | Trading
(@TITAN_TradingCA) reported
@eesa_rahim @McclaskinAshley @cogeco I called them over 12 times, every time they said I shouldnt get a bill and my account was closed, then a bill would come. Terrible service from bell I would never go back ever
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Cyrille Chenevert
(@CJ_659) reported
@cogeco hey your DNS server is down. I changed mine to Google and it's all working fine. Fix your DNS server!!
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William K
(@sAINT_1983) reported
@bluechick08 @JraigeJoe @cogeco 2) they said we only have you on file as being with us for 1 year... I said we moved last year they said yes thats why, I said that isn't how billing works! I've paid you for service for 10 years that doesn't change because you change my account #
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Christine Kinahan
(@ChevellePhreak) reported
@SeanFoster @cogecohelps @cogeco Hi Sean! I'm in #BurlON, I didn't realize you were so close! We should get a post apocalypse beer once we can. Also, **** this outage while I'm trying to work from home!
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Ricardo Wagner
(@ricardomwagner) reported
from
Oakville, Ontario
@cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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David Guest
(@Guestie_13) reported
Dear @cogeco, I’m a patient person, but if you have multiple province wide outages in the span of 2 days, own it, respond immediately, and at least show that you care about your customers. For me, it’s not the lack of service that will cause me to cancel, it’s the lack of care.
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Marcelo Souza 🇧🇷🇨🇦🔬🧪
(@msouza3d) reported
@cogecohelps Cogeco is down in Oakville
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Dave
(@davidcouvier) reported
Just wondering if @cogecohelps or @cogeco know of any service interruptions today? Seem to be getting a broken DNS signal intermittently.
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Will Khalilieh
(@wkhalilieh) reported
@cogeco - are there service outages in Burlington? I’ve reset my modem 3 times and we still cannot connect. Your support webpage is not loading either.
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ghostt👑
(@BeautyTakesLove) reported
@cogeco is there reason I'm paying 250$ for internet/cable that doesn't even work?? Why are you having so many technical problems, what's the issue now?? 🤔🤔
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Call Me Red
(@gibraltasorus) reported
Cogeco is a joke and they don't know how ******** to run a company
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Rich Hamilton Jr
(@RichHamiltonJr) reported
Hey @cogeco @cogecohelps fix your crap.
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Liz Hope
(@LizHope41793976) reported
@cogeco another outage in Southern Ontario????