Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 03/02/2026 23:35

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (23%)

    TV (23%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (5%)

    Wi-fi (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Markham, Perth, New Prussia, Welland, Windsor, Scarborough, Milton, Belleville, Burlington, Montréal, Hawkesbury, Ottawa, Port Colborne and Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaMarkham Total Blackout
CanadaPerth Phone
CanadaPerth Phone
CanadaNew Prussia Internet
CanadaWelland TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PatrickWMcGuire Patrick McGuire (@PatrickWMcGuire) reported

    @cogecohelps why am I paying for 120GB and getting less then 20? I can’t even watch Netflix without stalling out. You’re recent overnight upgrade made it worse. #fail #Cogeco

  • startca Start.ca (@startca) reported

    @AudreyPrenzel Hi Audrey, Cogeco has advised through their outage site that your area is currently having an outage. They have technicians working to repair as soon as possible.

  • thisjacobson just because (@thisjacobson) reported

    @cogecohelps I think it's a cogeco problem and you have to pass this on to the guide people we have been paying our bill for years and putting up with the guides that are not what they should be this is something you get paid to fix

  • RoseGoldQueen9 Rose Gold (ABRG) (@RoseGoldQueen9) reported

    @fordnation INTERNET is an essential service during a pandemic with kids online learning.@Cogeco cuts off my internet due to boxes not picked up by them...and my kids miss out on school.Ridiculous!!! They are the only providers for my area!!

  • darkwingdutch Dan (@darkwingdutch) reported

    @CBCCanada By chance this related to Cogeco outage last Sept/ Jan when kids return to school virtually?

  • clovrics Charles Lovrics (@clovrics) reported

    I’m is Cogeco down in Niagara Falls? Anyone down?

  • MrsRLDSB MrsR_LDSB (@MrsRLDSB) reported

    @cogeco is #ygk having an outage?

  • askdethtolive Deth.exe (@askdethtolive) reported

    @AboutRogers you guys are horrible , worst service in Canada , that’s not saying much. Y’all need to get the hell out of here. Say no to Shaw say no to Rogers say no to cogeco say no to hell

  • TerryCinco Terry Cinco (@TerryCinco) reported

    @cogecohelps I know for a fact you offer it because I had it in windsor 45 min down the road through cogeco

  • ontario_blake BlakeOntario (@ontario_blake) reported

    Happy 4:20, Halifax. Smoking one for you. Tried to tweet for Newfoundland, but now Cogeco is hurting too, so that never went through.

  • cazz3319 Cazz ☠️🇨🇦💀 (@cazz3319) reported

    @marclev1 @cogeco @cogeco is GARBAGE!

  • mayamaceka Maya Maceka (@mayamaceka) reported

    @4n3w Went down right at midnight for us. First Rogers and now Cogeco. What's going on?

  • LorrieClark Lorrie Clark (@LorrieClark) reported

    @cogeco I am a Epico user & so is another family member & we agree that it is by far the WORST TV service we have ever had. It is not reliable. In this day & age of advanced technology, this service fails miserably. I no longer enjoy watching TV as there are challenges every single day

  • Tdot_jaysfan R J (@Tdot_jaysfan) reported

    @cogeco Just curious if any refund will be given for the couple hour internet outage today? Usually when you pay astronomical amounts for internet you expect it to work.

  • FullVividEvil Hector Hernandez (@FullVividEvil) reported

    @CreameryTv just trying to raid the homies but cogeco said **** you 😩😩😩😩

  • OddlyBriggs Briggs (@OddlyBriggs) reported

    @cogeco your service everything this company stand for is garbage.

  • M_Robillard1 M Robillard (@M_Robillard1) reported

    @cogeco why has my tv been giving me the V52 error code lately? Sometimes on regular stations and sometimes on the digital stations. I followed the suggestions and even restarted my TiVo box now all my stations have V52! Very frustrating. Your service has declined greatly. 😡

  • Allmanj0y ALLMAN (@Allmanj0y) reported

    @cogeco @cogecohelps my internet in Hamilton has been down since 1:30PM... any idea what’s wrong or an eta when it will come back online?

  • shutterfriend Ken (@shutterfriend) reported

    With all the audio issues with #cogeco #epico I wish I would have kept TiVo, reboot and changing HDMI settings make no difference, errrrr

  • AllDandi Mislow (formerly U) (@AllDandi) reported

    @cogeco are you having an outage in Peterborough? My internet is down.

  • CelesteMcCollum Celeste McCollum (@CelesteMcCollum) reported

    @cogecohelps There are new homes being built across the street. There will probably be Cogeco service there. Any chance this side of our street can get Cogeco as well? Fonthill.

  • cogecohelps Cogeco (@cogecohelps) reported

    @Bri3rl3y Hi Jay. I am sorry to hear you had an outage last night. We do send out text messages for people affected by outages. Please feel free to send a DM with your account information and I can ensure the system has that updated for you. Thanks. #Cogeco Graham

  • startca Start.ca (@startca) reported

    @Dirk_Prenzel Hi, There is currently an outage being reported in Quinte West by Cogeco. They have advised that should be repaired by 12:48PM.

  • mylgren mylgren (@mylgren) reported

    @cogeco any current issues? No signal for internet...

  • 1cy_Mythic Phoenix (@1cy_Mythic) reported

    @DrawzSona i use cogeco and while there arent that many outages, the internet itself is ****

  • 98G4S GAShi 🇦🇱 (@98G4S) reported

    Dog **** cogeco this internet goes down for what reason @cogeco

  • davidharvey David Harvey (@davidharvey) reported

    My daughter is in the middle of a final exam in her graduating year of university, and our Cogeco Internet goes down. 😡 @cogecohelps

  • deadman2664 Cole. (@deadman2664) reported

    @sarah_goodall9 Cogeco be like.. “yo teksavvy it’s my turn to **** with the internet”

  • lesliesaker Leslie Saker (@lesliesaker) reported

    Seriously @cogeco can you ever go a week without the internet going down. #ripoff

  • parklanecircle 🍀 (@parklanecircle) reported

    cogeco you have the worst internet on earth just like i always knew duck off