Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (52%)
• TV (24%)
• Wi-fi (9%)
• Total Blackout (8%)
• E-mail (3%)
• Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: West Lincoln, Toronto, North York, Waterloo, Mississauga, Hamilton, Hamilton, London, Burlington, Oakville, Belleville, Windsor, Ajax, Montréal, and Niagara Falls.

City	Problem Type	Report Time
West Lincoln	Internet	47 minutes ago
Toronto	TV	17 hours ago
North York	Total Blackout	17 hours ago
Toronto	Internet	1 day ago
Waterloo	Wi-fi	1 day ago
Toronto	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  St. Mo🇺🇦🌻☮️🙏 (@saintmo12) reported 5 minutes ago

  @peggy_blair @FireAndIce48 I feel exactly the same way. Cogeco the exact same bs! It infuriates me. My mother's bill in one year went up 89%! I refuse to pay for cable, I have antenna tv, use locally owned internet provider with awesome service & a streaming service. These companies don't care about you.

• 
  pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported 5 minutes ago

  @cogecohelps trying to cancel our cogeco services …

• 
  HVACgineering (@hvacgineering) reported 5 minutes ago

  @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

• 
  Cam Wilson (@camwilsonmusic) reported 7 minutes ago

  @cogecohelps @Amanda90097805 Cogeco, Write something original. Did you have AI make up your service pricing as well?

• 
  Robyn (@robynsmills) reported 7 minutes ago

  @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

• 
  [EMT]² Emmett (@EMTsquared) reported 10 minutes ago

  Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 14 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

• 
  Fungus Trungus (@LeagueOfSmell) reported 18 minutes ago

  @cogeco any update on the internet outage in the Waterdown area?

• 
  Proof (@Proof187) reported 18 minutes ago

  @cogeco is Cogeco down in the milton area? I can’t connect to the website or my router.

• 
  Justin Smith (@JustinSmith1087) reported 21 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  Karen Favaro (@FavaroKaren) reported 22 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  Ravi (@ravira) reported 25 minutes ago

  @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

• 
  Soulful (@JazzinHockeyGrl) reported 25 minutes ago

  @MadHatter1167 @TSN_Sports Cogeco is down

• 
  AnarQueso (@AnarQueso) reported 26 minutes ago

  @alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.

• 
  Kris (@oiler3535) reported 28 minutes ago

  Months later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."

• 
  Iqbal Faizer (@IFcomic) reported 34 minutes ago

  @Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.

• 
  Ted McIntyre (@Tedbits) reported 36 minutes ago

  So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

• 
  Devyn Farrugia (@devynfarrugia) reported 38 minutes ago

  @cogeco My patience, for dealing with your customer support!

• 
  a j s b (@Brooksajsb) reported 40 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Dom (@Dom_Posts) reported 41 minutes ago

  @MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often

• 
  Cogeco (@cogecohelps) reported 46 minutes ago

  @CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco

• 
  Peter Panchromatic (@TheRealFRZA) reported 47 minutes ago

  Is Iran Rogers or Bell? Doesn't sound like Cogeco. Actually never mind it, it sounds like Rogers for sure. I figured it out.

• 
  Jenny 🇨🇦 (@jennylee198) reported 47 minutes ago

  Anyone else in Hamilton having internet issues? #Cogeco

• 
  Kris (@oiler3535) reported 51 minutes ago

  @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

• 
  Wayne Anderson (@CanadianCurmudg) reported 53 minutes ago

  @cogecohelps When will Cogeco resolve the email issue

• 
  Loud mouth (@solkumar) reported 53 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  David James Hughes (@thedavidjhughes) reported 53 minutes ago

  Anyone else experiencing Cogeco outage in Hamilton area?

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 55 minutes ago

  @NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.

• 
  Bradsports (@Bradsports2) reported 58 minutes ago

  @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

• 
  Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported 58 minutes ago

  @NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.