Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (65%)
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TV (18%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Brampton, Québec, Niagara Falls, Oakville, Guelph, Markham, St. Catharines, Welland, Scarborough, Burlington, Belleville, Cambridge, Montréal and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Brampton |
Internet | |
| Toronto |
Total Blackout | |
| Québec |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Voltz
(@VoltzDr) reported
@cogeco @cogecohelps Honestly fix your lines. Its unacceptable that you are still having this many issues in 2021. At the very least communicate instead of staying completely silent. Absolute joke of a company.
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Christopher Dyal
(@LIQUIDFRICTION) reported
@cogecohelps I think what is happening is that there was only limited internet coming into everyone's house right now. We've got five laptops running here and some people have internet and some don't. The secondary problem is that you can't get in touch with Cogeco via phone...
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jay
(@Bri3rl3y) reported
@cogeco My internet and house phone are out since you guys run them together, hopefully you guys fix this soon
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Dave
(@Sup3rDave) reported
@cogeco @cogecohelps Looks like the outage is a DNS server problem. Easy band-aid is to hop on Google's DNS while this gets resolved.
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Nathaniel Palmer
(@Nathani78704805) reported
@cogecohelps in Internet outage in Peterborough Ontario. Tried to report it on the website is using my phone's data but the actual cogeco website won't load.
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Dave
(@Sup3rDave) reported
@cogeco Looks like the outage is a DNS server problem. Easy band-aid is to hop on Google's DNS while this gets resolved.
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Sinisa Grkovic
(@SiniGrko) reported
@servicesdown_ Down in Burlington. Cogeco is being silent and not providing any updates!
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Costa K
(@Costa_Klad) reported
@cogeco We are down in Oakville. We have been mandated to WFH and kids have online school. Kind of an emergency
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Hany Girgus
(@ahmose_I) reported
@cogeco I rely on your internet service to work from home. I hope you fix the issue soon!
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Mr. ButterBrain-Elect | Parler: @ButterBrain
(@ButterBrained) reported
@cogeco Your website is down and your customer support phone number just hangs up. What is going on?
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ManyCallsManyMeetingsCLPOTTS🏴☠️
(@carleekat) reported
Love when internet crashes. Phone lines busy. Website down. Way to go @cogeco... y'all knew today was first day of online learning... and yet, crickets. #cogecodown
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Bradley Finlayson
(@GingerFin92) reported
Outage in Niagara Falls as well @cogeco
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Diego
(@Diego31630607) reported
@antonellimark @cogeco Yeah my internet cut out just as we were about to be dismissed for the morning.
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Kathy Cooper
(@kathyRNCP) reported
@cogeco Do we have any sort of eta on resolution???
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Vicki
(@VickiSMcKinney) reported
@cogeco having trouble with my internet and don’t see any outages in my area. Have rebooted the router but still having trouble. Any suggestions
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Val
(@a_pale_jewel) reported
@cogecohelps @HeatherTuba I think this is more than "an issue". This sounds to be a major outage. Can't even access the Cogeco website.
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Redinhamilton
(@redinhamilton) reported
@cogeco Maybe try investing your profits in upgrading infrastructure instead of bloated CEO salaries and high manager ratios. Maybe stop contracting out all your maintenance to lowest bidder. Maybe that would stop all the "issues" you have.
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K. Burton
(@kjcburton) reported
There seems to be a cogeco outage in Burlington. I can’t even connect to the cogeco webpage by my phone to report it.
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Minnie Mom
(@MinnieMom2) reported
@cogecohelps Major outage in Windsor as well. Cogeco status page won’t even load either.
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Justin
(@justincooke182) reported
@cogeco As a temporary fix, hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end.
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Sanjeev Gosain
(@sanjgosain) reported
@cogeco is the internet down in Burlington? Lots of students are not in class right now. Doesn’t seem specific to one user
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Ethan
(@TheGoatET) reported
@cogeco I think I’m switching internet y’all are *** for 300$ a month straight garbage
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Ladan Katouzian
(@LadanKatouzian) reported
Power is down in Oakville! Phone and internet! @cogeco #cogeco #oakville
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C Nodwell
(@C_NODZ) reported
Anyone else experiencing an internet outage today? Really throwing a wrench into this synchronous learning. @Sflecce @cogeco #OntEdReality #OntEd
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Justin Hebb
(@JustinHebb_) reported
@cogeco Horrible service.
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Palace Fan Pete
(@pjelite) reported
@cogecohelps is the a major outage at cogeco in and around Dundas ?
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Russ
(@crookid) reported
@kirayabaa @cogeco @cogecohelps Cogeco not working in Bronte either....
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Jeremy Chafe
(@JeremyChafe) reported
@cogeco ok I am now done with Cogeco - I can’t believe I have waited this long - service is plagued with problems - another outage today - I don’t care if I have to go cellular
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Tarek El Refaie
(@AMCTVMadMen) reported
@cogeco internet is down and no one is answering your phones. What’s the deal?
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B. Tiegs
(@ms_tiegs) reported
@mmarquez0026 @cogecohelps @cogeco Oh wow! That is about 3 hours from my home. Seems like a big outage!