Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Edmonton, Brampton, Fairmount, Burlington, Amherstburg, Ottawa, Montréal, Hamilton, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton and Brantford.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Edmonton |
Internet | |
| Brampton |
Internet | |
| Brampton |
Internet | |
| Burlington |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Hambleton
(@JordanHambleton) reported
My internet has now cut out 5 times since the @MapleLeafs game started... Thanks @cogeco. Consistently terrible...
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Deny 🥋-----Sarah Jane
(@DJHutchinson2) reported
Just spent the last HOUR HOLDING on the phone with @cogeco @cogecohelps what a bunch of BULLSHIT!!!!!!! Just give me a service that actually ******* works! THAT''S all I want. Paying thru the nose for a bullshit service is not how win over your customers!
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Deny 🥋-----Sarah Jane
(@DJHutchinson2) reported
Well @cogecohelps @cogeco SURE cares about its customers. The tech was SUPPOSED to be here between 8-12. It's now 2:10 PM and no sign of him ANY WHERE--no phone call either. They gladly gobble down your money but when you have a problem it's **** you. I am beyond frustrated & 1/2
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Sinead
(@SineadSeraph) reported
@cogeco please fix your service in Burlington!
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Beatle Juish
(@BeatleJuish) reported
@_MikeV @cogeco Did they fix it mind didnt work
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Ross Taylor 🇨🇦 🏌️♂️ 🍺
(@roccot24) reported
Any reason your on screen graphics are low resolution like they are from 1998 on 4K channel 1264? Sure glad I’m paying extra for this crap. @TSN_Sports @cogeco @MapleLeafs
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Cogeco Ontario
(@cogeco) reported
In these difficult and unprecedented times, Cogeco Inc. wishes to support the citizens of Ukraine. 🇺🇦
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Kden
(@KWalls15) reported
@tbriggsss me n cogeco on bad terms ahah they fkd me over
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Commissioner Miner
(@fanCRTCProfling) reported
@bdanks I can't even find it and I checked before the removals started (I don't use Bell, Telus, Shaw or Rogers TV). No clue if Cogeco carried it either. But hundreds of channels & I never even found it. Unsure if my provider had it. I had to see it online Don't know how it was bundled.
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Justin
(@JayEmmerton) reported
@cogecohelps Yo I can't sign into TSN through my Cogeco account and I REALLY want to watch @AEW. Fix your ****.
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Allyssia
(@kinsonalley) reported
Seriously, I’m going to send you my Telus phone bill to pay this month. I only have 6 gb on my cell plan and I’ve used more than half of that in the last day and a half because the cogeco wifi sucks *****!
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Andreia madaleno
(@msandmad) reported
Never do buisness with @cogeco. They like to over charge you for equipment you returned, and cannot find the return that was processed IN STORE… 2 years ago…. #NeverAgain
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Daniless3💜
(@Daniless3) reported
So because Cogeco has absolute dog **** service, I can’t go live 😭😭. Tried and the amount of drop frames was insane.
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Sideblinded
(@sideblinded) reported
@cogecohelps Any issues with Cogeco login for Sportsnet Now? Getting a 503 service unavailable error.
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Sanjeev Kumar Sharma
(@sanjeevksharma) reported
@cogeco @cogecohelps i am facing internet outage and your supervisors don’t have time to speak to customers and no appointment available before 1.5 days … this has been going on for months now. Please address!
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Tara
(@tarachapp) reported
@cogeco why does your internet cut out for an entire day at least once a week in downtown Hamilton? On an unrelated note can anyone recommend a good internet provider?
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The Rapscallion
(@w8cjs) reported
Cogeco internet sucks ****! That is all!
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Julien Grenier
(@juliengrenier) reported
@pluc @cogeco land lines are for older people -> older people don't look much at their bills -> older people are loyal to their service providers -> 52$/mo for land lines. QED
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phil
(@philrose1205) reported
Maybe it’s an issue with @cogeco won’t work on the website either. Cool
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Anastasia Harris 🌈
(@mactammonty) reported
@cogecohelps #cogeco is service down in St. Catharines Ontario? The webpage is not available.
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Cal Petit
(@GoCCal54) reported
from
Hamilton, Ontario
I think it would good public relations if @cogeco would unlock all their news feeds for the Ukrainian people living in Ontario. It's very hard to decipher the garbage @CNNnewsroom spews.
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Jordan Hambleton
(@JordanHambleton) reported
@cogecohelps Look up how many tech visits we've had here from Cogeco people. I'm well aware of resetting the modem. Your service has been consistently awful for years.
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Cogeco Ontario
(@cogeco) reported
In these difficult and unprecedented times, Cogeco Inc. wishes to support the citizens of Ukraine. 🇺🇦
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Susan Wagner-White 🇨🇦🏳️🌈
(@SueWagnerWhite) reported
@cogecohelps hey Cogeco, is there a problem with the closed captioning system? I have mine permanently set to be on, large, white font, but it’***** and miss from last night, March 1 and today, the 2nd.
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Cogeco Ontario
(@cogeco) reported
In these difficult and unprecedented times, Cogeco wishes to support the citizens of Ukraine. 🇺🇦
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dickGRAYSON
(@SHreddedLEttrs) reported
Thank you for the TV service outages @cogeco. I don’t have to watch an embarrassing loss by the Leafs tonight!
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Deny 🥋-----Sarah Jane
(@DJHutchinson2) reported
@cogecohelps @cogeco After holding FOREVER nothing got resolved. I switched from Bell to Cogeco so I WOULDN'T have these problems yet here we are! I pay a FORTUNE per month for this cable service & have had NOTHING but problems for the 30 days. No I have not fixed or resolved ANYTHING! 1/2
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so this is Peaches...
(@PeachesSo) reported
@KingAndJames @Bell_Support my cogeco was down from 7 until at least 12. back up now.
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1inhand2inbush
(@1inhand2inbush1) reported
@cogecohelps My service is fine its logging into the sportsnet app via my cogeco account thats the issue. Gatway 505 errors.
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Jon Lawrence
(@jwlawrence123) reported
@ajbibby1957 @DoMindDying The children of Bombardier/Rogers/Cogeco inherited their wealth & even the founders earned their wealth on the backs of their employees. This should never be forgotten.