Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (43%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Kitchener, North Bay, Sarnia, Brockville, Toronto, Ottawa, Kingston, Oakville, Milton, North York, Hamilton, Prévost, Gatineau, Leamington and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| North Bay |
Wi-fi | |
| Sarnia |
TV | |
| Brockville |
Internet | |
| Toronto |
Internet | |
| Ottawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Denver ⚡️
(@DenverStruck_) reported
I’m trying to finish this dream team finale and my internet is once again out in the MIDDLE of the day. If you see this, tell @cogeco their internet is ***. CAUSE IT SUCKS
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DG 🇨🇦
(@stdavidont) reported
@cogeco Our internet and wifi have been down since 11am today. I am unable to work. When is this going to be fixed. I'm in St. Catharines ON North East end of city.
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1stWorldDude
(@1stWorldDude) reported
@cogecohelps @cogeco @CRTCeng Anyone who hands out any PIN online is asking for trouble, I'm on hold with billing now to have them sort this mess out.
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Emma Goldstein
(@emmagoldstein95) reported
from
Greater Napanee, Ontario
@cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!
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Niko
(@ItsNikoPiko) reported
@cogeco ...I've had technical support guys over to my house who have only changed absolutely nothing or fixed it for 30 minutes until after they left and it broke again. Go with literally anyone else.
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Rob Nelson
(@Rob66Windsor) reported
@cogecohelps Thanks, I would like cogeco to come out to investigate it. Too many problems for too long. Be nice to get it rectified finally.
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Bonesy
(@timbonehill) reported
@cogeco isn’t it friggin’ ironic on the day that you email your customers about raising rates and my home wifi connection is god awful. 🤡
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Rob Nelson
(@Rob66Windsor) reported
@cogecohelps Thanks, but I've gone thru all of this before only to have the same thing happen all over again. It's the underground lines here and cogeco just ignores it! My entire street has constant issues.
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Should Be Golfing 🏌🏻♂️
(@Peterson09N) reported
@theJagmeetSingh While you’re at it, can you get internet rates down as well? The few main companies control everything and rates are insanely high. Here’s looking at you Bell, Cogeco, & Rogers
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Brad
(@rcgfrosty) reported
@cogeco asking for a friend, they received email which looks like it’s from Cogeco stating that there internet service was upgraded on behalf of Cogeco for being a long standing customer. Fishing email or does this happen. Feel@free to Dm for other details
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AH
(@habius) reported
@Bell Bell max 50 in my neighbourhood in burlington ontario. Cogeco is gigabit down 30 up. Guess who im using.
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KD stan
(@KDisBetterthan) reported
@cogeco Your internet sucks
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Danielle Couffon
(@icequeen1371) reported
Dear @cogeco if you could kindly stop your DVR‘s from wiping all info and settings from it once a month, that be great. Happened with my old one. Just got a new DVR, less than three weeks ago and it was wiped today at 12:30. I actually saw when the signal was sent to the box. Wtf
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MaryAnn Thompson
(@maryannht) reported
@cogeco. Outage in Dundas. Getting soooo tired of outages for the money we’re paying and you’re increasing our bill in September??? For what? Not consistent good service which is what we’re paying for. Looking hard at other providers.
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Jo O🇨🇦
(@mammaO57) reported
from
Oakville, Ontario
@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems
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Curt Atwood
(@AtwoodCurt) reported
@Dennis_A_V @cogecohelps @cogeco Tek savvy never let me down since I made the switch.
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🗼TowerGuy🌲
(@tower_Guy) reported
@fanCRTCProfling @mediamorphis Two very viable candidates in addition to VTL. Xplornet: xCI already has a national Fixed Wireless network, mobile in MB and deep pocketed backers (Stonepeak Infrastructure). Cogeco: could split Freedom with XCI of Rogers decides to forgo adding a national competitor via XCI.
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MikeTakeFlight
(@MikeTakeFlight3) reported
@cogeco You’re internet sucks fix it or I point a death beam at your hq
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Rob
(@BorealBugsy) reported
@CTVNews Ironic that I just got notified that my Cogeco bill is going up....again, one sided contracts like WTF
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Rob Nelson
(@Rob66Windsor) reported
@cogecohelps Thanks, nothing has been done at all with Cogeco. Plus Bell and MNSi came thru and dug their lines in which didn't help. Seems like after that, it got worse. I still think they damaged my cogeco line to my house.
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Sean
(@Sean66514755) reported
@cogeco get an email saying we have given you better internet at no extra cost. It’s just as ****** as before and when you call you get the same answer. Nothing wrong with modem or signal. Never get help call all the to@e and nothing.
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🇨🇦LordRob🇨🇦
(@Rowbear2001) reported
@cogecohelps @cogeco Turns out it was a connection issue with the router. All good now. I do wish technicians would call back if the call gets cut off. Like when we have to restart the router which affects the phone.
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kay♡
(@kaylaparnall) reported
idk wtf wrong with cogeco but this wifi is garbage
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FaZe saturns
(@sat7rns) reported
@cogeco fix your ******* wifi
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Baby Yoda's Auntie 🇨🇦
(@BabyYodasAuntie) reported
Hey @cogeco you might wanna check Sarnia. Bad storm here and the net is out.
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Sandi - caring for others = caring for you
(@sandi89701936) reported
@DaleV73 @David_Moscrop I have Cogeco and I have to admit not comparing prices. The difference in my experience has been excellent customer service with Cogeco.
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Louise
(@louisembruneau) reported
@cogeco outage on Burlington
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Stuart Johnston
(@StuartJ_) reported
So Aug 25 @cogeco emails to say they've increased my internet speeds AT NO CHARGE bc I'm such a good customer!! 2 days later another email says my rates are going up next month. Howzzat for good customer relations eh?🤦#mixedmessaging
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Keith Stone. Purveyor of smooth times.
(@Shazzmuss) reported
@FusionOpz @StephaneFord @HHHydro I've only lost Cogeco when the damn lights go out, which seems like every time it rains a bit heavy.
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Yuri
(@nameisyuri_) reported
@Sevenfold262 Cogeco is trash , I have gigabit internet but Cogeco has alot of issue