Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 01/20/2026 06:45

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Milton, North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Montréal and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaMilton E-mail
CanadaNorth York Internet
CanadaHamilton Internet
CanadaPrévost Internet
CanadaGatineau Internet
CanadaLeamington TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkDemillo1 MarkDemillo (@MarkDemillo1) reported

    @cogeco Its down again?

  • AndrewKaiserEDU Andrew Kaiser (@AndrewKaiserEDU) reported

    @cogeco internet down again? No outage reported but definitely not working.

  • sexxxyvixxxen78 Elizabeth Forde (@sexxxyvixxxen78) reported

    @Realtalk229 @Niagara_411 @cogecohelps I literally have to deal with Cogeco going down at least once a week in my area of Hamilton and it’s honestly pissing me off. With the amount of money I pay per month and this is the crap we put up with. Most of us work from home so when it’s down for hours at a time it’s BS 😡🤬

  • travellingsouls travellingsoulsearcher (@travellingsouls) reported

    @ihoplad @cogeco WtF cogeco...I am ******* done...bell get ready for a new customer

  • Pecos69456203 Pecos (@Pecos69456203) reported

    @cogecohelps come on cogeco. Another outage with internet service??

  • BishopReding Bishop Reding (@BishopReding) reported

    We are getting reports that Cogeco Cable is experiencing an outage again today. If this is affecting you in any way (teachers or students), please be patient and hopefully the issue will be resolved soon!

  • EzeChocolate Chocolate Eze (@EzeChocolate) reported

    @cogeco Your issue is happening AGAIN!

  • Han24561754 Han (@Han24561754) reported

    @cogeco my internet is down again! I'm in south Burlington. Please fix asap!

  • eesa_rahim eesa rahim (@eesa_rahim) reported

    @cogeco Shut your ******* mouths, you unethical bastards. Im eventually coming down there to Montreal and taking matters into my own hands!

  • LisaHutchison10 Lisa Hutchison (@LisaHutchison10) reported

    @cogeco is internet down again in Georgetown?

  • angweldon Angie (@angweldon) reported

    @cogeco Internet issues again today all morning and still????

  • RoyCKao Roy Kao (@RoyCKao) reported

    .@HaltonDSB it appears @cogeco is once again experiencing widespread Internet service disruptions and outages in our area and across the province

  • big_perm73 mister_crister (@big_perm73) reported

    @ihoplad @cogeco @cogeco your phone lines are down too. Message that the number is no longer in service? WTF?

  • DovaleStevo Steve D (@DovaleStevo) reported

    @cogeco Hello Cogeco Peterborough? No service for the last hour

  • iianxuu Ian (@iianxuu) reported

    @HaltonDSB Cogeco seems to be down again.

  • BlairGoodie29 Blair Goodie (@BlairGoodie29) reported

    @nicforget @cogeco Not working in Burlington

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • dmfoster78 Dianne Foster (@dmfoster78) reported

    @cogeco my services are down again in Brockville Ontario. Do you have an ETA on when they will be up?

  • 4razberries Cindy L (@4razberries) reported

    @cogeco is there another internet outage North Bay

  • CoreyWFWE Corey Shenken (@CoreyWFWE) reported

    @cogeco It’s not working again in Windsor as of approximately 15 minutes ago. Can I get some sort of reimbursement for this? It’s gone down probably close to ten times for me in the past two months and I work from home. Also can’t call for support since your phones are all VOIP.

  • kettcon KC (@kettcon) reported

    @cogeco down again!

  • marymurray239 Mary Murray (@marymurray239) reported

    @cogeco can you explain why my internet has gone down every single day this week. Why am I pay a small fortune for a service you clearly can’t provide.

  • ijaysupplies IJAYSUPPLIES (@ijaysupplies) reported

    @cogeco Now again Cogeco is not working why don't you Fix it at Once ???

  • bondyyyy Bondy (@bondyyyy) reported

    @cogeco Similar issues as Jan 5th? or is this new

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported from Oakville, Ontario

    @cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

  • Erolei89 Sofia Panchaud (@Erolei89) reported

    @cogeco Not resolved!!! This issue is ongoing for 3 days now.

  • gordcho Gord Chow (@gordcho) reported

    @cogecohelps Cogeco down again, this is unacceptable. I will switch!

  • CWSherwin Chris Sherwin (@CWSherwin) reported

    Feel bad for the poor bastard running the #Cogeco Twitter handle this week. Not a fun week of work.

  • toriwerner (@toriwerner) reported

    Can’t get ahold of @cogeco all together lmfao. This is a joke right? I pay a lot for streaming good internet and can’t even have it for like a week without being aggravated. #cogeco you’re officially just a piece of **** lol.

  • imAdamHughes Adam Hughes (@imAdamHughes) reported

    @cogeco Is there an Internet service issue in North Burlington?