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Cogeco

Cogeco service status: outage reports and connection issues

Why is my Cogeco service not working?

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 52% Internet (52%)
  • 23% TV (23%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, and Vancouver.

CityProblem TypeReport Time
Toronto Wi-fi 13 hours ago
Toronto Total Blackout 4 days ago
Oakville Phone 8 days ago
Brampton Internet 9 days ago
Sherbrooke Wi-fi 9 days ago
Toronto Internet 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Don_L_Christie
    Don Christie (@Don_L_Christie) reported

    @cogeco Are you having intermittent issues in Kingston this morning? My home service is spotty at best. 😕

  • Amanda90097805
    Amanda (@Amanda90097805) reported

    @cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did

  • Tiger_JY
    Kevin K (@Tiger_JY) reported

    @cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.

  • endofsuburbia
    end-of-suburbia Silverthorn (@endofsuburbia) reported

    @itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.

  • ThePoopyMudFlap
    ThePoopyMudFlap (@ThePoopyMudFlap) reported

    @cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?

  • kinisurrco
    Kini Surrco | Dividend data (@kinisurrco) reported

    @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

  • SheriLorraine
    Sheri Stewart 🇨🇦 (@SheriLorraine) reported

    @cogecohelps @kitty_kattkait @cogeco down Peterborough

  • kitty_kattkait
    kait (@kitty_kattkait) reported

    @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

  • zoobiesingh
    Zoobie Singh (@zoobiesingh) reported

    @cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco

  • DrHawken
    Emshay* (@DrHawken) reported

    Cogeco is down and Rogers seems ******, too

  • wil56379
    justatroll (@wil56379) reported

    @cogeco is there an outage in Brights Grove Ontario N0N1C0

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    It took me 3 hours to walk home with my sick child.I couldn’t get any taxi fare and the buses don’t run to where the clinic was .Tatiana had strep and was misdiagnosed by the urgent care yesterday. My phone isn’t working and Cogeco says two days for a fix.i am at my wits end

  • friskybusinesz
    Jay S🐬 (@friskybusinesz) reported

    @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

  • Kara_SabreKitty
    🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported

    @cogeco Is there an estimated time until we see service returned?

  • bruins31311
    gg (@bruins31311) reported

    @cogeco why is epico once again down none of the Channels work!

  • LeanneVanoostv1
    Leanne Vanoostveen (@LeanneVanoostv1) reported

    @cogeco time to switch to bell and I would suggest to anyone to never use cogeco for anything ever. Like ever.

  • charmedone11
    Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogeco outage in Renfrew

  • mise35
    MISE (@mise35) reported

    Hey @cogeco thanks for the repeated emergency warnings that I can't shut off. Put it at the bottom of the screen. Don't cut out the channels entirely. Not aure why it comes through your service and not my cell.

  • Davidschonitz
    D.S (@Davidschonitz) reported

    @scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.

  • extremeXmetal
    💀extremeXmetal💀 (@extremeXmetal) reported

    @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @Cogeco get back to me please. Internet going down several times last couple of days! Not happy. @Cogecohelps

  • Ciel2114
    Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported

    @MamaStyles77 @cogeco Cogeco mobile has only been offered to existing Internet customers. Mom has their Internet but does not want cell plan. Besides if Cogeco service is offline, so is our home phone. Another reason to have cell plan with different provider.

  • redinhamilton
    Redinhamilton (@redinhamilton) reported

    @cogecohelps Red-light is a horrible internet company who's website wont allow you to access account when it claims your password isnt correct. That would be cogeco btw. Plain. Garbage

  • cochrane_evan
    Evan Cochrane (@cochrane_evan) reported

    @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    @cogeco I am cancelling my Cogeco account. You guys are awful

  • smercer0430
    Oasis0430 (@smercer0430) reported

    @cogeco is Oakville down right now??

  • RajaPicks69
    RAJA’s Picks (@RajaPicks69) reported

    @cogeco Internet is down in Kingston area fix it ASAP you ******* morons

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.

  • Prophet12_ca
    Scott Miller 🇨🇦 (@Prophet12_ca) reported

    Is #cogeco down right now? When will it be back up? Any reports?