Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Harrow, Toronto, Windsor, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville, Petawawa and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
TV | |
| Toronto |
Total Blackout | |
| Windsor |
Internet | |
| Toronto |
Internet | |
| Windsor |
Wi-fi | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney
(@jedimomma) reported
@cogeco you say its resolved yet my net is down again. I have 2 kids that are in school right now who can't access their teachers or their work
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Nik Fournier
(@FournierNik) reported
@cogeco are there any reported internet issues in the Winona/Stoney Creek area? It’s been cutting in and out for an hour now.
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Alan Cross
(@alancross) reported
@cogeco Again? I’m down. No Internet.
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Sean Vanderklis
(@Sean_Vanderklis) reported
.@cogeco, is your internet broken again? Or is it just mine?
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Joshh
(@joshuagale08) reported
@cogeco Your internet service is already insanely high, 2 outages in a couple days? Do the right thing.
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HatefulBait
(@BaitHateful) reported
@the905guy @frizzle71849160 @cogeco That is the dumbest take. We paid for a service, they are failing to provide that service. Questioning about a discount or refund seems pretty reasonable when they can't even keep their service running, let alone at the speed that was advertised and agreed upon.
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Glenburnie Kinders and Grade 1s
(@GlenbK1_LDSB) reported
Heads up: @cogeco crashed again and users are without Internet service. This includes Mrs. Ford.
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Tracy 🇨🇦
(@ntyravgdramaqun) reported
@ihoplad @cogeco Niagara here, no service. How am I supposed to work? Fix your DNS issues!
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Rozali Aliroz
(@rozzyluna76) reported
@Travisdhanraj @fordnation @Sflecce Ask them about how this is going to work when the internet from large providers like Cogeco keeps going down. This is the problem with every student in Ontario and educator online at the same time.
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Doug J
(@RedRvn) reported
from
Port Hope, Ontario
@cogeco why are we down in Oakville again?
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Liz Laube
(@lizlaube) reported
Just called @cogeco to report that our internet service is down for the 2nd time this week and I was disconnected. Twice! Amazingly bad customer service!!
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Devyn Farrugia
(@devynfarrugia) reported
from
Burlington, Ontario
@cogecohelps @cogeco Internet down again. 2nd time this week. Time to switch providers 💩
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Dan Brown
(@LyonsGamezYT) reported
You think @cogeco would reduce customers bills after a 2nd outage in one week. This is stupid. Normally I don't complain but seriously. 😑
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Allison
(@ally_64) reported
@cogeco Fri Jan 8 - is there another outage? In Halton Hills and no internet connection
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Martin Zarate
(@Pxtl) reported
@OuzoFC @cogeco Unfortunately it's different for every device. On Windows it's pretty awful: Control Panel -> Network and Internet -> Network Connections -> (your active connection) -> Properties -> I.P.V.4 (TCP/IPv4) -> Properties -> Use following DNS Server Address -> 8.8.8.8, 8.8.4.4
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Plushalfling
(@PlusHalfling) reported
@cogeco guys my internet is broken again 😵
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Anna
(@helloimania) reported
@cogeco The internet is down again!
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Alex DiRenzo
(@alxdzo) reported
@cogecohelps Cogeco can't resolve anything. Back down again today. I expect this to happen every day now. If this was not the only service available in my complex I would not hesitate to switch. What is the 'solution', twitter says Cogeco is out for thousands yet again. No surprise there.
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Daniel Pinizzotto
(@mrpinizzotto) reported
@cogeco @cogecohelps any eta when my service will be back? your website says I have no outage....but your phone system says their is one again for all of Ontario.
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HatefulBait
(@BaitHateful) reported
@pauldgowan @cogeco Yes, their service is down province-wide. Any form of support or customer service is completely unreachable.
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Family Money Saver🍁💵
(@familymoneysave) reported
@PassiveCndIncom I've heard a number of people have had issues with Cogeco since this started, I wonder if they're getting overloaded. Ours has been fine to this point. We only seem to do about 1.5 hrs total 'online' each day anyway, most of the activities seem to be independent/free time.
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Rebecca Graham
(@RebeccaUGUL) reported
@cogecohelps @gericco @cogeco Not working here in Dundas either
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cierra 🥐
(@cieairuh) reported
cogeco is down again... you’re ******* kidding me..
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Horo G
(@HoroActual) reported
@cogeco Having internet issues again in Oakville. Do you guys know what's going on?
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fuenke666 #BLM
(@fuenke666) reported
@cogeco @cogecohelps you appear to be having DNS issues again. Second time in one week.
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Chef💯
(@ChefScoob305) reported
@cogeco once again waking up to no wifi in the Waterdown area. Fix your internet before you have people leave your awful services
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01000001 01101110 01101111 01101110 01111001 01101
(@dominionhackers) reported
@cogeco I've used your service for 6 years and I'm calling another provider today. Not only has this happened twice now, but your customer service line isn't even working. Unprofessional.
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leigha.blanchette@hotmail.com
(@leighablanchet1) reported
@cogeco Mu WIFI is not connectong to the internet. Is there another outage for Ontario?
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Mr. D
(@_Mr_Davies) reported
@cogeco what's going on today? Internet is up, then it's down, then it's laggy and then it's down again the last hour. And last night it went out for 30 mins - Hamilton east Area near Burlington. Are you having DNS problems?