Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (48%)
- TV (28%)
- Wi-fi (13%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Vancouver, Toronto, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, Saint-Philippe-de-La Prairie, Pembroke, Brampton, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 21 hours ago |
|
Toronto
|
Total Blackout | 2 days ago |
|
Toronto
|
Total Blackout | 5 days ago |
|
Toronto
|
Internet | 5 days ago |
|
Toronto county
|
Internet | 5 days ago |
|
Nepean
|
Wi-fi | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins (@hawkpapersizors) reportedI don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days
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🎮Joey🎮 (@BlazeFirestorm) reported@status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.
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macchi (@havn_espresso) reported@cogeco **** you for blocking my Internet box an hour before the world cup
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81 Cup 🎖♠️🏁🚦 (@Pushandrun81) reported@cogeco Why is Channel 505 not working? Tried the Support help but no one seems available...🫤
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Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reportedCogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?
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D.S (@Davidschonitz) reported@scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.
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Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported@JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?
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Maple Leaf Fan (@Maple_Leaf_Fan) reported@KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up
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Dianne Williams (@SDM_1900) reported@cogeco STILL HAVING PROBLEMS!!!
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R Me. (@lascelles_r) reported@cogeco Any more details on the actual progression of service restoration??
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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Jay S🐬 (@friskybusinesz) reported@Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious
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Dianne Williams (@SDM_1900) reported@cogeco Still problems!! Phone goes dead.
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The Wise Elephant (@TheElephante) reportedCogeco out again. Seriously **** this stupid company.
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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Fyble (@Fyble) reported@cogeco How is it taking you this long to fix it and the commitment is overnight for a full resolution? Definitely switching to Bell.
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Clanker (@clanker69420) reported@cogeco Time switch providers you guys are absolutely awful.
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O'bs 🇨🇦 (@obinson) reportedCogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.
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Shannon Lee (@shannleevee) reported@GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with
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Rexraptor (@Rexraptor19921) reported@cogeco outage again in Kingston. This is absolutely ridiculous. 3rd outage in less than a week. They make us pay a premium just so we have 3 outages in less than two weeks. We better get compensation for this BS. Fix your internet. #cogecooutage
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eppigy (@eppigy) reported@cogeco what’s up with the network in eastern Ontario? Expected up time!? Even your site is down.
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Paul (@PaultiPlayer) reported@cogeco **** you guys. **** you guys for charging for equipment I don't want to ******* keep. Get charged $300 for obsolete ****, then I have to wait till monday to get anything done? **** off you have lost a ******* customer.
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D.S (@Davidschonitz) reportedAnything happen affecting the Kawartha Lakes region? My entire network is down and on top of that, customer support numbers don't work and account logins are unoperative as well. @cogeco
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MANISH AHLUWALIA (@ahluwaliamanish) reported@cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!
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kait/POODY (@kitty_kattkait) reported@keithurbfan @cogecohelps NO ******* **** HAHAHAHAH did I say a cogeco employee did it on purpose or that they’re too ******* slow? No you **** all I said was the internet was down and where I was located you ****
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t time (@rocketjr12345) reportedOntario wide cogeco outage #GetMeOutOfThisProvince
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Scott Miller 🇨🇦 (@Prophet12_ca) reportedIs #cogeco down right now? When will it be back up? Any reports?
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G (@GMan008EEN) reported@cogeco outage in Kingston
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Lesley (@Lesley_Bergen) reportedI live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!