Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Windsor, Toronto, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville, Petawawa, Montréal and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
Wi-fi | |
| Toronto |
Internet | |
| St. Catharines |
TV | |
| Napanee |
TV | |
| Sarnia |
TV | |
| Oakville |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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stacey barrett
(@staceypbarrett) reported
@cogeco so I hear I'm not the only one who had Jeopardy mysteriously NOT record last night... On the WORST possible day. @Jeopardamy I've watched every episode. Clearly my cable provider didn't want me to witness the end of an era. Congratulations on a record breaking run.
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Sugar Free Satan
(@DiabetesDiablo) reported
@InDaIndica A few years back, a Bell tech' came to fix our exterior line. After struggling for a while, he told us we should switch to Cogeco, because Bell was terrible. We did just that. Thanks, Bell dude.
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Teresa Gamble ❤️🇨🇦🏈🥍
(@TeresaGG) reported
@cogecohelps I’ve been on a chat with a rep for two hours .. they’ve replied twice in that time and no help. I’ve called 17 times and it’s disconnected everytime I choose technical help .. so Cogeco doesn’t help??
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ethan
(@its_etha_n) reported
@cogecohelps i am trying to log into cable14 online player using a cogeco login and i get this error code "892ae4b052"
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Family Man
(@Dillon41657603) reported
@cogecohelps And who charges 75$ to cnacel a service. 75$!!!!!!! We already pay enough as it is to use the service. Shame on cogeco. Time to find new internet. And no more cable especially when we have android boxes now. SHAME ON YOU.
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Hurricane henri bréboeuf 🐔🍷🇨🇦
(@HenriBreboeuf) reported
@Greyseeker Cable companies are such tricksters. Here, I can only choose between Bell & Rogers, which equates to bad & worse. I’d love to use Cogeco (their PVR is TiVo), but I’m outside their territory. 😢
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
@cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.
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Ginette Pelletier
(@GinetteP) reported
@RickBonnette1 @IFP_11 @vankayak Would of loved to have Norval included in this. We only have Cogeco as an option and they are terrible. Charge $$$ for crap service they cannot deliver. Bell fibe is at the road but we cannot connect with paying $$ to hav me it run underground.
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Nick Benik
(@hackerceo) reported
.@cogeco should do something about having a non-toll free number on their website so that visiting Americans can call to report internet and TV outages in K7L 1A6. Toll free numbers that block Americans is bad service if you don't have backup contact info.
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Steve Spisak
(@OSSTFSteve) reported
@PeterHRatcliffe Bell is no fun to deal with as a customer. My wife and I switched to Cogeco long ago. My sympathies to your family.
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ElegantJames
(@ElegantJames91) reported
@cogecohelps How come when there's a planned maintenance outage, Start never notifies me of it, I only find out Cogeco is doing a planned outage after it's out.
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Greg Jones
(@gcjones16) reported
@cogecohelps Hi, As a very long-time Cogeco customer who only just switched to Epico from the traditional cable service within the last month, I am very disappointed to learn of this change to PVR storage. One of the biggest reasons I was reluctant to switch to Epico was because I had many.
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Sam Bam
(@SamBam78813457) reported
The Cord for Cable TV Runs Down into Hell, ... i.e. Bell & Cogeco
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Issa
(@icemian) reported
@cogecohelps @cogeco I’ve been trying to reach someone for over an hour because my internet is not working. It hasn’t been working all day and I have to write an exam tomorrow. This is UNACCEPTABLE!!
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Abigail
(@queenofb00ks) reported
@cogeco not sending me the $57 they owe me because they “haven’t received” the equipment I sent awhile ago but have no problem charging for services that don’t work. 😒🥱
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Derek Judd
(@judder11) reported
I was quite surprised that after 10 years of loyalty with @TekSavvyBuzz I was forced to cancel my internet service and the CSR didn't try to keep me as a customer. Well @cogeco I hope you will want to keep my loyalty.
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Palwasha Temor
(@PalwashaTemor) reported
All I see is Cogeco has been having random and multiple outages these past few days wtf man I just want to use the internet????@cogeco
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MaggieNg
(@wuuyyan) reported
@cogeco What is going on now in Waterdown Ontario? When will the service be restored?
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Scott Miller 🇨🇦
(@Prophet12_ca) reported
@cogecohelps I checked the cogeco outages. It said service was down in my area and should be restored by around 1:10pm. It's just annoying this happens every couple of months.
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David Bott
(@dbott67) reported
@cut1984 @startca Same here... Cogeco reported hydro issue: REPORTED: Monday, Jan. 31, 2022 at 12:36 pm ESTIMATED RESOLUTION: Monday, Jan. 31, 2022 at 4:36 pm
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Nick Serran
(@NickSerran) reported
@cogeco your service is awful. Explain why when calls are made to your service department nobody can answer a single question and get problems fixed. What an embarrassment. We’ll see what MNSI can do for me.
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ian
(@reider88) reported
@cogecohelps Is Cogeco still pursuing becoming a mobile service provider?
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✿ kale ✿
(@idkkailz) reported
any suggestions for a new internet provider? @cogeco stresses me out — there’s an issue with service, billing, signing in, managing devices on my network, just everything that can go wrong constantly does and I’m sick of contacting for “help” for it to keep happening
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Danielle McAllister
(@_daniellemcalli) reported
Alright #ygk is anyone else having issues with their @cogeco internet? @MIHomeYGK
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Escape Artist
(@escapeartist2) reported
@cogeco Are we having a TV outage in Welland. Lower channels. 701 to 713 say "one moment please. jan el should be available shortly". ...stick like that for last 5 minutes
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Teresa Gamble ❤️🇨🇦🏈🥍
(@TeresaGG) reported
@cogecohelps Is there an outage in Milton? I looked online and it says there is a tv outage but it says last update date was 7 am. Both internet and tv are down.. and cannot reach Cogeco by phone
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Bernard
(@bernieb2812) reported
@cogecohelps @cogeco #BellLetsTalk I woke up this morning and cannot get #NBC channels on #cogeco cable. Instead I get a Barrie news feed. Please fix this and reimburse me for one day’s service
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Family Man
(@Dillon41657603) reported
@cogecohelps Cogeco doesn't help they steal from you. THIEVES. IM PISSED.
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Cogeco Ontario
(@cogeco) reported
Dear customers, Please note that we are investigating an issue impacting our TV service in Niagara region. Our technician are working to resolve it as soon as possible. We apologize for the inconveniences this situation may cause. - Tristan Cogeco
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Kim Gerritse
(@24ea9e437b0349f) reported
@cogeco Well, you have surpassed your timeline and service is still not restored in this area! 😡