Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
TV (42%)
-
Internet (38%)
-
E-mail (10%)
-
Wi-fi (7%)
-
Total Blackout (3%)
-
Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Peterborough, Toronto, Mississauga, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton and Fairmount.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Mississauga |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Fully VaccTinated 💉🩹💉🩹
(@Tinabanshee) reported
@cogecohelps can you please confirm if there are issues signing in to the website? I am unable to sign into apps or the cogeco site using my correct username and password
-
S7icky420
(@s7icky420) reported
@Iucaidc @cogecohelps @cogeco +1 on this. I promise you will lose every cogeco customer who has access to bell ftth if you guys don't do something soon about the joke that is uploads speeds on cogeco in 2021
-
ShweeLeigh1616
(@ashleigh_latham) reported
@Bell Can you please put fibe in my area, we moved 2 blocks from where we used to have bell fibe and for some reason its not available here. Now we have @cogeco and it's pure ****. I would switch back in a heartbeat!
-
Slade
(@Slade_Darklight) reported
@ISED_CA @cogeco @QuadroNews Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it
-
🛸
(@Iucaidc) reported
@s7icky420 @cogecohelps @cogeco that’s them leaving it out there like every company and then never delivering on their promises
-
Mike Frank
(@mfrank410) reported
@cogecohelps any updates on the Welland outages? I work from home. Little concerned because the Cogeco status web page says estimated time for resolution is 8:45pm????
-
Heather Strong
(@h_strong) reported
@cogeco REALLY fed up with Cogeco. There's always an issue with my service. Why am I paying 137$ a month when my services don't work half the time.
-
Michael Somerville
(@itsmikemade) reported
@cogecohelps does cogeco have the ability to block Call of duty ? we can get connected to the servers tonight. No issues, noone having issues other than us. Thoughts ?
-
Russell
(@2rdubyaz) reported
@itsmikemade @cogecohelps @cogecohelps Issues here as well, had cogeco reset modem. did all the basic troubleshooting, seems to be bigger issue. Please look into this!
-
Ah yes, the ***** Leafs.
(@LeafsAllDayy) reported
Sweet gonna miss most of the game tonight because cogeco ETA for resolution is like 9pm
-
S7icky420
(@s7icky420) reported
@cogecohelps @cogeco That must be a big fiber cable to tale 12hours to fix......
-
Zuppy
(@MonkMode_) reported
Pretty sure im more knowledgeable on the internet than cogeco tech support this is pain
-
Guata cata pitus bery
(@Amy12724680) reported
I would like to know when am I gonna be able to work and my child to do school assignments, the absurd amount of money customers pay isn't enough to make sure we have service ? @cogeco @cogecohelps
-
Russell
(@2rdubyaz) reported
@IBeatUpCakes @itsmikemade @cogecohelps If you check downdetector dot ca and reddit posts its a ton of ppl in Ontario and northeast and mostly Cogeco customers, so its related to a problem at a data center? Either way I don't think its a modem issue.
-
Petey
(@plmccarthy) reported
@cogecohelps I have a *temporary* cable strung through the trees in my front yard… and it’s been about 2 years! I called to remind Cogeco weeks ago. I have not heard back. Can someone contact me to fix this please!!
-
CB
(@ChristianMUFC91) reported
@cogecohelps @cogeco No it is bullfighting. The match is airing on this network in the us and this is supposed to be the us broadcast but it isnt and ive had to subscribe to something else in order to watch it, after already switching my channels on cogeco in order to watch it earlier. Frustrating.
-
S7icky420
(@s7icky420) reported
@cogecohelps @Iucaidc @cogeco I know bell ftth is coming soon in my area as the trucks have been laying fiber. And that is 1.5gbps down and 900 up.
-
Ross England
(@eaglenest59) reported
@cogeco @cogecohelps so internet up and down in my area since last Thursday while we try and work and school from home. Told service ticket is in but 5 to 7 days to resolve. Hello? Come on cogeco we deserve better.
-
Darkvoljin⁷𖧵ᴱᴺ⁻ 🇨🇦
(@Voljins_JHope) reported
Is anyone else who uses Cogeco having any internet issues?
-
CB
(@ChristianMUFC91) reported
@cogecohelps @cogeco It is airing on that network according to the network tho. Makes no sense.
-
Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogeco @cogecohelps @CRTCeng I seriously believe that Cogeco doesn't even try to actually provide you with internet. I've been having daily outages for years. Yet I can't seem to get it fixed because they expect me to stay home for an entire day. #sucks
-
I Beat Up Cakes
(@IBeatUpCakes) reported
@2rdubyaz @itsmikemade @cogecohelps My buddy last night was having major issues connecting and when he finally did, he was lagging a lot. He’s with cogeco too, I’m with Bell, had no issues, you guys still can’t connect? He’s not able to.
-
Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogecohelps @cogeco @CRTCeng Tried that multiple times. Unfortunately your team is unreasonable and I have to stay home all day if I want to have a tech show up. It has been a problem since I purchased my house. If they would have done the job correct the first time we wouldn't be at this point.
-
GBKMedic
(@gbkmedic) reported
All frontline responders & healthcare workers, be advised that @Cogeco may not service calls inside your premise because you’ve been around someone who is confirmed COVID (+)ve, regardless how amazing your PPE and safety precautions are. #lackofknowledge #monopoly #havetolie
-
Mom4Rights
(@Mom4Inclusion) reported
@cogeco @cogecohelps is there an outage in Kingston/Ganinoque?
-
terry anne matthews
(@inhousemouse) reported
@cogeco wifi down again 😑 so annoying. Checked website, looks like it's getting worked on. It's been down for hours hopefully will be up before midnight. Thankful this isn't a school day. #cogecoYQG
-
Manpreet Sikand
(@ManpreetSikand) reported
@cogeco what's wrong with internet in Waterdown, we re-booted modem still not full signal within the house, we had similar issues yesterday as well. Treat this as urgent so that kids can attend classes without disruption..
-
Kimmy 🌿
(@LulufromAzura) reported
Cogeco is down est repairs 9pm?! The entire ******* day then? That's absolute BS.
-
Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogeco @cogecohelps @CRTCeng I can't wait until I can replace you with another service. I really want to break up. You are just too toxic. You don't work, you are never on-time, and you always have excuses. All I need is for you to be there for me. #toxicrelarionship
-
Gay Smith
(@GaySmit76713077) reported
Well now not only do we have Cogeco causing problems now Canada Post is in on the act. They didn’t deliver an expected parcel yesterday and now there tracker shows that it won’t be delivered until sometime tomorrow or as their web site says “by end of business tomorrow”. Like WTF