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Cogeco service status: outage reports and connection issues

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 49% Internet (49%)
  • 30% TV (30%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Toronto county, West Lincoln, Milton, Burlington, Langley, Russell, Deep River, Arnprior, Peterborough, Oakville, Omemee, Belleville, Brockville, and Kingston.

CityProblem TypeReport Time
Toronto Wi-fi 1 day ago
Toronto county Internet 2 days ago
West Lincoln Internet 3 days ago
Toronto Internet 4 days ago
Milton Internet 4 days ago
Toronto Internet 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported

    @cogeco My patience, for dealing with your customer support!

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

  • snake__rat
    Randan (@snake__rat) reported

    If @cogeco was any worse of a service they’d be @ServiceOntario

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • robson_tri87484
    Tricia Robson (@robson_tri87484) reported

    So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

  • 24k_adam
    adam (@24k_adam) reported

    They’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.

  • BobsFavDaughter
    Laurie Tillich (@BobsFavDaughter) reported

    @cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.

  • jennylee198
    Jenny 🇨🇦 (@jennylee198) reported

    Anyone else in Hamilton having internet issues? #Cogeco

  • BCOzGamer70
    Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported

    @NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.

  • ravira
    Ravi (@ravira) reported

    @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

  • hvacgineering
    HVACgineering (@hvacgineering) reported

    @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

  • altimaguy11
    fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 Pops 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported

    @MichelleLA1981 I'm kind most of the time, I don't even tell the JWs, the Bell TV guys or the Cogeco guys to **** off very often.🤭

  • LORDCANTl
    roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

  • TravisTravis222
    TravisTravis222 #FREESCHLEP (@TravisTravis222) reported

    .@cogeco my internet was just down for 4 hours and didn't come back until now

  • gr8playz
    Terry (@gr8playz) reported

    @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

  • lnadon3
    Laurie Nadon (@lnadon3) reported

    @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • gr8playz
    Terry (@gr8playz) reported

    @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

  • RhapsodyInTrue
    Prince of Wine Country (@RhapsodyInTrue) reported

    @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

  • ravira
    Ravi (@ravira) reported

    @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • LSB1961LSB
    Larry/Balker (@LSB1961LSB) reported

    @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • TheTerribleHook
    The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

  • sylvestor1967
    chad (@sylvestor1967) reported

    @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

  • charmedone11
    Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful