Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 01/23/2026 00:05

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (43%)

    TV (43%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Milton, North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Montréal and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaMilton E-mail
CanadaNorth York Internet
CanadaHamilton Internet
CanadaPrévost Internet
CanadaGatineau Internet
CanadaLeamington TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    Oh look. @cogeco doing maintenance in Sarnia with no notice. I swear my internet is down more than it’s up.

  • michael20270505 Mikey Likes It (@michael20270505) reported

    Tonight's cogeco outage is messing up my plans to do sweet f all.

  • octobergeek The October Geek (@octobergeek) reported

    @PilotFranciscoS @cogeco Looks like it's everyone on just our street. Sucks to be us. We should have a Cogeco party down by the pond, or at the pirate park.

  • adeezhours Linda (@adeezhours) reported

    @cogeco you are THE WORST

  • afeme1016 Steven C. Johnson (@afeme1016) reported

    @cogecohelps @PilotFranciscoS @cogeco Can you shed some light on the issue ? Is there an estimated time to repair?

  • bcsmith77 Smitty (@bcsmith77) reported

    @cogecohelps @cogeco Thank you! Still doesn't work. When I sign in I get the message that my subscriptions have expired. I'm pretty sure they haven't!

  • jerms1975 Jeremy (@jerms1975) reported

    @cogeco Is there a service interruption in Burlington?

  • YashKap54747557 Yash Kapoor (@YashKap54747557) reported

    @cogecohelps @cogeco is there any ETA on the service outage in Oakville?

  • patchcollecter Rodney Marois (@patchcollecter) reported

    @cogeco If no service runing in Peterborough from you guuys for phone and net why would Nexicom be effected ?? I am with them my net was off for 6 hrs last night cause of Cogeco?

  • YashKap54747557 Yash Kapoor (@YashKap54747557) reported

    No internet in L6H area @cogeco fix this service guys

  • clesslar Cynthia Lesslar (@clesslar) reported

    @PilotFranciscoS @cogeco Yes according to the automated message on their tech support line.

  • NickMartin14 Nick Martin (@NickMartin14) reported

    Your poor-grammar email notwithstanding, I'm seeing no evidence that Cogeco operates a parcel delivery service, or that it has a Terminal 2 (you didn't provide an address) where my alleged parcel sits, awaiting my clicking on the link to pay you $1.25

  • PaulChato Paul Chato (@PaulChato) reported

    Spoke with Cogeco network tech because they found UPNP was turned on in our router. Confirmed it would not kill Apple services. I told him few subscribers would understand this warning. He said, “Most people don’t get it.” Pause. “Actually, you’re the only person who did.”

  • KMirza96 Kamran Mirza (@KMirza96) reported

    @cogeco How much longer is this going to take to fix?

  • GB2062 Greg Borschke (@GB2062) reported

    @cogecohelps @cogeco Burlington, Ontario. Here is what your website says: SERVICES Internet, TV, Home phone APR. 08 OPEN REPORTED: Thursday, Apr. 08, 2021 at 3:10 am ESTIMATED RESOLUTION: Thursday, Apr. 08, 2021 at 5:07 pm AFFECTED SERVICES: Internet, TV, Home phone

  • patchcollecter Rodney Marois (@patchcollecter) reported

    So if Cogeco is down for net whats Nexicom have to do with my service been down ???

  • tysmo Tyson Moore (@tysmo) reported

    @jfmezei 2020. They connect with Rogers and Cogeco in Toronto but not Bell. Unlike TekSavvy that completely abandoned their power users, EBOX provides regular network updates on DSLr (peering, caches, etc). Unfortunately I can't leave TekSavvy or I lose my good DSL port (back to Stinger).

  • lottielattes Charlotte Isobel Wallans (@lottielattes) reported

    Three cheers to @cogeco for having internet service today - no cell service from @TELUSsupport and no internet at work from @Bell_Support. At least I’ve got internet at home!

  • TheMuscat Andrew M (@TheMuscat) reported

    @cogeco hello, there appears to be an outage in the L6H area (N Oakville).

  • mpjlm M (@mpjlm) reported

    I pay an awful lot for ****** internet @cogeco @cogecohelps 🖕🏼

  • IRosenbreyer Ivan Rosenbreyer (@IRosenbreyer) reported

    @cogecohelps @AnaSanchezPhD It worked for some time ok since the last night. But now is down completely. No internet at all, not even slow one. Put you game together COGECO!!!!!!

  • KimberlyF0019 Kimberly Fisher (@KimberlyF0019) reported

    @QuinteNewsNow I'm with Koodo ..my cell went down and my Cogeco wifi went off line for a few mins..lol

  • h_strong Heather Strong (@h_strong) reported

    @cogeco is garbage. I constantly have issues with TV and internet connections. Should have stuck with Bell

  • zomgitskg Zomgitskg (@zomgitskg) reported

    @cogeco why do you not warn people who give you money every month you're going to do maintenance that knocks out all of your services for 6 hours. Time to go with @Bell because you guys are garbage

  • cutie1967 Linda (@cutie1967) reported

    @cogeco can you use a wifi booster with wireless modem? Areas Of house very slow Internet

  • Cameron__Noble Cam (@Cameron__Noble) reported

    Man not my internet going out the night before this paper is due **** cogeco

  • PilotFranciscoS Francisco Santana (@PilotFranciscoS) reported

    @cogeco hi, is there an outage in the Oakville L6H area?

  • GB2062 Greg Borschke (@GB2062) reported

    @cogeco @cogecohelps Any update on when internet service will be restored in the L7M area. It has been out for 12 hours.

  • JeffBurton81 Jeff Burton (@JeffBurton81) reported from Oakville, Ontario

    @cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco