Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (48%)
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Internet (31%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Stoney Creek, Watford, Montréal, Brampton, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia, Brockville and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Stoney Creek |
TV | |
| Toronto |
Internet | |
| Watford |
Total Blackout | |
| Toronto |
TV | |
| Montréal |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kent Tubman
(@KentTubman) reported
@cogecohelps The CFL game is all choppy. It's this a Cogeco or TSN issue?
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Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒
(@raspberryberet3) reported
@HawkfanB @cogeco @cogecohelps Horrible!! I kept getting the runaround every time I called to check up on my service appointment!! Just terrible!!
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HABSfan#81
(@81HABSfan) reported
@cogeco outage in our area how do I report
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Matt Lamers 🇺🇦
(@matt_lamers) reported
@cogeco Or maybe Cogeco is raising prices and gouging consumers because of the @rogers outage? Cool cool.
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tanyab
(@tanyabourgoin) reported
Really wish there were more home internet options available in my town because @cogeco is absolute garbage and I would switch in a heart beat @cogecohelps
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Octane Tech
(@BumpyRideYT) reported
@cogecohelps What power outage? Everywhere here has power im done arguing im switching isps cuz its the same crappy service with cogeco!
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marc leblanc
(@poolman68) reported
@cogeco I have a client who’s Cogeco line got hit yesterday when the town of oakville TRee protection zone was put up and the best your service dept can give a customer is next Friday. How is that service for someone who works at home.
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Eldorado
(@TMLHip) reported
@BobWeeksTSN Only until I realized it was in fact on the Golf Channel despite the guide menu saying differently 🤨. But that’s a Cogeco problem and a me problem for wanting to watch Playing Lessons In lieu of anything else!
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mart turner
(@martur13) reported
@MIHomeYGK My power never ended up being out which was nice but I had no idea Cogeco would be out. Don’t care at all about TV but it killed my internet connection until half an hour ago.
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Manaf
(@Manafhasan) reported
@cogeco No internet service in my area. Carberry way in Oakville
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Steve Hayman 💉💉💉💉
(@shayman) reported
@PeterCooper thanks. stupid online cogeco listings only showed it on Sportsnet World (pay)
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tanyab
(@tanyabourgoin) reported
Really wish there were more home internet options available in my town because @cogeco is absolute garbage and I would switch in a heart beat
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Tracii HoltomReardon🇨🇦
(@VillageCakeLady) reported
@cogecohelps @cogeco Well Cole, I’ve already spoken to somebody on the phone, I also asked to speak with customer retention I was put on hold. Im tired of being cut off in chats, being told I’m low priority, being told I don’t qualify for escalation k being put on hold. My time is valuable.
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Foul Out Boy
(@SplitLetters) reported
@BadNewsJays .....just noticed my wifi went down too, which means that it would appear that Cogeco just went down on me......dammit
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kareem-abdul babar
(@wazlife) reported
@cogecohelps @cogeco can your company not go a week without having service disruptions? This is beyond ridiculous.
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Sharon
(@SharonTVGal) reported
Hey @City_tv, why is @cogeco not one of the tv provider options to sign in?
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Susan Bryans-Brask
(@sbbrask) reported
@cogecohelps So that affects the Cogeco service even if they have a whole house generator?
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Go Blackhawks!
(@HawkfanB) reported
@raspberryberet3 @cogeco @cogecohelps I agree. I would be too. I’d be looking at the competition. Customer service is HUGE to me. Give me good service, I stay with you.
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insane in the birdbrain
(@bitzydimbo) reported
i still don't have wifi and may not for a few more days, and that's a big **** you to Cogeco.
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Nick Gazerro: Part 2
(@nikgazcs2) reported
@wayne_chow @bubbaprog There has NEVER been an a la carte service in Canada. There's requirements on what channels must be carried on basic and what American channels can be offered, but there's no a la carte (Cogeco doesn't offer a la carte)
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DavidthegoodTTV
(@Davidthegoodga1) reported
I am ******* sick of Internet issues , you tell your ISP you're having issues then they make you jump insane amount of hurdles and on top of that 50 percent of them at cogeco are rude. Sick and tired of trying to play through lag.
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Go Blackhawks!
(@HawkfanB) reported
@raspberryberet3 @cogeco @cogecohelps Doesn’t sound like good customer service to me.
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Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒
(@raspberryberet3) reported
@HawkfanB @cogeco @cogecohelps Funny you say that b/c I will be looking at the competition - I am very disappointed with Cogeco’s response & how I was treated! Customer service is huge for me & I’m a pretty nice & patient person so for me to get upset, it’s b/c the way they treated me!
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Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒
(@raspberryberet3) reported
I am beyond frustrated & angry with @cogeco @cogecohelps! Initially told service appt b/w 11-2 & then switched it b/w 11-5! Three days w/o cable & internet & I work from home! No one showed up - unacceptable!! What will you do?? 😡😡😡
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Donholio
(@donholio) reported
@RonaldSDean @cogeco If your service isn't working, they should be crediting your account for the days when it doesn't.
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Double Vaccinated Prick
(@kburnside77) reported
@cogeco Please explain to me what kind of a company sends out a technician to do an install when the technician doesn’t run cable so therefore he had to reschedule my today’s install for Sunday between 12 and five. Guess what I cancelled before I got started! Terrible company.
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The Handlebar Gamer
(@RonaldSDean) reported
My internet is useless. Anything trying to connect times out. Home automation requests fail. It’s been worse and worse the last 2 months. This month unusable worth a damn. @cogeco says maybe august the “work in my area may be complete”. Can’t stream or watch tv. Etc.
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Greg the Media GeeK🤘🎮🎦📚
(@MediaGeeKGuy1) reported
@RonaldSDean @cogeco That really sucks, man. I'm sorry to hear it.
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Rodney Dowd
(@rodneydowd14) reported
@TheOpen I realized I could watch on my Cogeco app just like I was at home but only on my iPhone which is pretty damn good 👍
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Chris Stuart
(@narconecro) reported
@cogecohelps so try to call tech support and line hangs up.. use chat and and they disconnected due to connection issues.. is Cogeco having a Rogers moment?