Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: St. Catharines, Brockville, Burlington, Milton, Toronto, Montréal, Mississauga, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton, Fairmount and Amherstburg.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| Brockville |
TV | |
| St. Catharines |
TV | |
| Burlington |
Internet | |
| Milton |
TV | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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clicker
(@clicksalot99) reported
@cogeco @SpitsHockey No im not a Spitfires fan at all. Dont know who the hell they are. I wish I had internet that didnt cut out every hour though. Screw your company
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chris
(@thangog1) reported
@globeandmail theres no competition because the others cant afford the equipment insurance and service costs. Remember, its not just about providing internet. Is the government going to direct roads being dug up for extra internet/phone/cable lines? I dont think so. Bell/rogers/cogeco fight it
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clicker
(@clicksalot99) reported
@cogeco Too bad they couldnt be with local customers dealing with your absolutely horrible internet. Wifi tower shuts off at least 5 times a day
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Daniel Francis
(@Dan19Parker89) reported
@Ryan_r_Williams High prices for little quality. I'm paying over $100/mth for crap @cogeco. Can't tell me the money is going to maintain infrastructure, either lol
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Aaron P
(@MRAARONTRUTH) reported
@Bell This is not true. any rain or storm. If your neighbour had bell expect interfering and signal loss. and it’s 150$ and the pods suck and turn off by them self. should have stuck with cogeco.
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clicker
(@clicksalot99) reported
@MacheteKillz You got that right. Cogeco is an abolute horrible company. I have never seen anything like this bullshit. Tower dies 5 times a day and we are told "they see nothing on their end" yet it continues to die 5 times a day.
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clicker
(@clicksalot99) reported
@mustachejerry @cogeco @cogecohelps Cogeco is actually such a joke scam overcharging company. Stay FAR away from this horrid joke of a company trust me. Unless you like your wifi dying 5 times a day
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Lynette Corbett
(@LynetteCorbett) reported
@TheHerleBurly If only they would also buy Cogeco so I could dump Bell for decent internet and cable service - I’d be pleased.
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Mary Haurilak
(@maryhaurilak) reported
@cogeco my dads mute button broken again.
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clicker
(@clicksalot99) reported
@MichaelJayWood @BambinoJalapeno Ahah cogeco does what??? Improve their service?? Are you insane.?
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Josh Adams
(@Sure_did) reported
@Wriggly_TV @cogeco Well mine did just go up $10 per service. Might be time to go yo ho yo ho.
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clicker
(@clicksalot99) reported
Unless you want absolutely horrible internet which disconnects 5 times a day @cogeco is a garbage company. They overcharge for "ultimate fibre" internet which completely blows and disconnects 5 plus times a day. Stay FAR AWAY
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Rat
(@BigStinkyRat_) reported
It is crazy how we pay for a product as inconsistent as Cogeco, internet consistently cuts multiple times every day in the living room without fail, couldn't even play ranked on my switch downstairs cuz my internet cut out 4 times in a 1 hour session. Unacceptable @cogecohelps
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clicker
(@clicksalot99) reported
@cogecohelps @blackdragonroll Id love to watch stuff if I wasnt with the worst internet company on the planet. Cogeco needs to stop scamming and overcharing customers for blatently terrible service
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Vineet Chadha
(@vineeteeng) reported
@cogeco I don't even know where to start. I am a new Cogeco customer (been with you only for 9 days) and I am having a horrible internet service experience since the day service has been installed. Every single day the internet goes our from your side minimum 2 times a day.
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Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
Hopefully that @cogeco internet outage at 4am was just a quick blip or fast maintenance fix and not the start of more issues.
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Chad Chabot @Chad@xoxo.zone
(@chadchabot) reported
@wesbos Nice to see some real speed in Hamilton. I’m happy enough with the 1Gbps cable service from Cogeco, but $95/mo is a bit pricey.
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Rat
(@BigStinkyRat_) reported
We've had Cogeco for years and it's always been bad, but at least it was bearable. With my parents having bought wifi boosters (from Cogeco), a ton of new issues, as well as the ones listed above, have emerged.
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jay
(@Bri3rl3y) reported
@cogecohelps @yourtvwindsor @cogeco Ya I mean the CHL has exclusive rights to there teams. They broadcast every game 0 isue then there’s you and urtv. You’ve not shown games due to some stupid thing in our city that no one gives a damn about, if we have to pay for ur services to watch the games it should have them
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Chambers
(@JustinJChambers) reported
2/ 6pm still no service, TekSavvy is too lazy to do anything other than look at the status of the ticket. Cogeco refuses to tell me when the ticket will be completed because I’m “not a customer”, even though they’re the ISP who provides my internet
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Sag
(@Saggy1x) reported
@Reignfn_ @AussieAntics Cogeco🤖haven’t checked my bell house yet I hope it’s not as bad
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clicker
(@clicksalot99) reported
@certifiedbasard @Win98Tech Does not matter. Either way cogeco is the worst internet known to man. Tower dies 5 times a day and we were told "we see nothing on their end" yet it died 5 more ******* times yesterday
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Wendy Dadson
(@Wender_25) reported
@cogeco 2nd time in less than a week internet is out. If it isnt epico being a **** service its the wifi
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Chambers
(@JustinJChambers) reported
1/ Lots of genius at work today : A thread. @TekSavvyBuzz and @cogeco. Some big brain at TekSavvy disconnects my service at 1pm, and then another big brain at Cogeco closes the ticket without restoring service at 3pm. Discover this at 4pm and new ticket is submitted.
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MacS
(@Claddagh_09) reported
@HHHydro Actually was under cogeco…so prob rough estimate as it’s a hydro outage
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clicker
(@clicksalot99) reported
@JustinJChambers @TekSavvyCSR @cogecohelps If you did not already know...Cogeco is a terrible terrible company who overcharges for absolutely brutal service
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clicker
(@clicksalot99) reported
@adammckerlie @cogeco Yeah steer clear of this scam company. They overcharge for horrible services. Wifi dies constantly. Why anyone chooses this company when there is Bell....is beyond me
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clicker
(@clicksalot99) reported
@cogecohelps @certifiedbasard @Win98Tech I cant do **** unless the account holder calls and she was told nothing wrong on their end as my tower died 2 times in the next 30 minutes. I will gladly be leaving comments on EVERY SINGLE post related to cogeco until my problem is fixed
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istvan
(@certifiedbasard) reported
@Win98Tech burly counts as Halton and therefore GTA also teksavvy uses Rogers or Cogeco lines (as a former customer) (so I'm confused)
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Cogeco
(@cogeco) reported
Dear customers, We are currently investigating an issue impacting our EPICO service. We do not have an estimated time of resolution, but we will post an update when we receive more details. Thank you very much for your patience while we work on this. Tristan Cogeco