Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 12/14/2025 04:10

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Ottawa, Toronto, Montréal, Hamilton, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie and Harrow.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaMontréal Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dmfoster78 Dianne Foster (@dmfoster78) reported

    @cogeco my services are down again in Brockville Ontario. Do you have an ETA on when they will be up?

  • kettcon KC (@kettcon) reported

    @cogeco down again!

  • AndrewKaiserEDU Andrew Kaiser (@AndrewKaiserEDU) reported

    @cogeco internet down again? No outage reported but definitely not working.

  • Bryson_M bryson (@Bryson_M) reported

    @geoffburnside @Bell @Bell_Support have you changed your DNS from the cogeco default? apparently that fixed the last outage

  • bondyyyy Bondy (@bondyyyy) reported

    @cogeco Similar issues as Jan 5th? or is this new

  • travellingsouls travellingsoulsearcher (@travellingsouls) reported

    @ihoplad @cogeco WtF cogeco...I am ******* done...bell get ready for a new customer

  • ijaysupplies IJAYSUPPLIES (@ijaysupplies) reported

    @cogeco Now again Cogeco is not working why don't you Fix it at Once ???

  • sexxxyvixxxen78 Elizabeth Forde (@sexxxyvixxxen78) reported

    @Realtalk229 @Niagara_411 @cogecohelps I literally have to deal with Cogeco going down at least once a week in my area of Hamilton and it’s honestly pissing me off. With the amount of money I pay per month and this is the crap we put up with. Most of us work from home so when it’s down for hours at a time it’s BS 😡🤬

  • Han24561754 Han (@Han24561754) reported

    @cogeco my internet is down again! I'm in south Burlington. Please fix asap!

  • CannabisGames games&cannabis (@CannabisGames) reported

    @cogeco Just curious since this is the second time this week that the service we pay for is out who's going to pay my cell bill when it comes in for all the data I have to tether threw my cell. Just so I can work and pay my bills

  • BlairGoodie29 Blair Goodie (@BlairGoodie29) reported

    @nicforget @cogeco Not working in Burlington

  • marymurray239 Mary Murray (@marymurray239) reported

    @cogeco can you explain why my internet has gone down every single day this week. Why am I pay a small fortune for a service you clearly can’t provide.

  • iianxuu Ian (@iianxuu) reported

    @HaltonDSB Cogeco seems to be down again.

  • eesa_rahim eesa rahim (@eesa_rahim) reported

    @cogeco Shut your ******* mouths, you unethical bastards. Im eventually coming down there to Montreal and taking matters into my own hands!

  • Erolei89 Sofia Panchaud (@Erolei89) reported

    @cogeco Not resolved!!! This issue is ongoing for 3 days now.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • 4razberries Cindy L (@4razberries) reported

    @cogeco is there another internet outage North Bay

  • angweldon Angie (@angweldon) reported

    @cogeco Internet issues again today all morning and still????

  • MarkDemillo1 MarkDemillo (@MarkDemillo1) reported

    @cogeco Its down again?

  • DovaleStevo Steve D (@DovaleStevo) reported

    @cogeco Hello Cogeco Peterborough? No service for the last hour

  • imAdamHughes Adam Hughes (@imAdamHughes) reported

    @cogeco Is there an Internet service issue in North Burlington?

  • toriwerner (@toriwerner) reported

    Can’t get ahold of @cogeco all together lmfao. This is a joke right? I pay a lot for streaming good internet and can’t even have it for like a week without being aggravated. #cogeco you’re officially just a piece of **** lol.

  • RoyCKao Roy Kao (@RoyCKao) reported

    .@HaltonDSB it appears @cogeco is once again experiencing widespread Internet service disruptions and outages in our area and across the province

  • BishopReding Bishop Reding (@BishopReding) reported

    We are getting reports that Cogeco Cable is experiencing an outage again today. If this is affecting you in any way (teachers or students), please be patient and hopefully the issue will be resolved soon!

  • Pecos69456203 Pecos (@Pecos69456203) reported

    @cogecohelps come on cogeco. Another outage with internet service??

  • eesa_rahim eesa rahim (@eesa_rahim) reported

    @McclaskinAshley @cogeco Youre gonna have to switch to bell or rogers. Cogeco isn't going to get their act together. They take your money and give you horrible service. You will constantly have this issue if you stay with them.

  • CWSherwin Chris Sherwin (@CWSherwin) reported

    Feel bad for the poor bastard running the #Cogeco Twitter handle this week. Not a fun week of work.

  • LisaHutchison10 Lisa Hutchison (@LisaHutchison10) reported

    @cogeco is internet down again in Georgetown?

  • CoreyWFWE Corey Shenken (@CoreyWFWE) reported

    @cogeco It’s not working again in Windsor as of approximately 15 minutes ago. Can I get some sort of reimbursement for this? It’s gone down probably close to ten times for me in the past two months and I work from home. Also can’t call for support since your phones are all VOIP.

  • gordcho Gord Chow (@gordcho) reported

    @cogecohelps Cogeco down again, this is unacceptable. I will switch!