Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Hamilton, Toronto, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Hamilton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Burlington |
||
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hegedus
(@HegedusStephen) reported
@cogecohelps @cogeco Just don’t do it. Many elderly will open the door with the agent standing right there. It’s a bad look on the company and could be unsafe. Total disregard for people’s safety and risk tolerance.
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Saoirse
(@Saoirse86657971) reported
Cogeco, hurry the ***\k up you punk *** *************! Every other ******' week you stallin' like a ****. wtf
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GreatGazoo
(@__GREATGAZOO) reported
@cogeco I have a tech coming to my house as we take possession. I assume it's a Coaxial cable that is brought from an existing buried line. A modem is attached, perhaps to be located in the garage or service panel or? From that modem is there an ethernet output and/or Coaxial? /2
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Ramone
(@Quag123) reported
Hmmm, @cogeco large outage in the Fergus area and nothing but crickets posted on your social media, shame on you. Hoping it’s restored by the weekend... I dunno?
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Austin bode
(@austin_bode) reported
@KMA_Jackson @cogeco Same issue right now... @Cogeco Why does the Crave TV App / website keep telling me I need to subscribe (once logged in)? I already subscribe to Crave through you.
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Cogeco
(@cogecohelps) reported
@jennickee Good morning, I'm so sorry that you have been having these issues lately. Have you spoken to our tech team about your concerns? They can be reached at 1-855-542-2805 and troubleshoot live with you so that we can get this fixed ASAP. Thank you, Amy Cogeco
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Goldie
(@wfdgoldie84) reported
@cogecohelps how much longer for the cogeco internet outage in the Tecumseh Ontario area N8N 2N1 ? It’s been out since early this morning, seems to be happening all to often around here affecting the kids on line schooling
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GingerFefe
(@GingerFefe) reported
@cogeco riddle me this, how many service calls does it take to have stable internet? Hint: over three apparently
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Clinton Canning
(@ClintonCanning) reported
Why is it that restaurants fight for our loyalty and business with rewards/loyalty programs when we NEED food to survive yet companies like @Rogers @cogeco @Bell do little to keep our business, show nothing for loyalty and offer some of the worst services around?
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J
(@jennickee) reported
@cogecohelps what is going on with cogeco internet these days? Ive had more internet issues in the last year than in the last 15 years I’ve been with cogeco! Outages, slow speed. And now no tv either because of epico
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airnation
(@airnation) reported
from
Saint-Sauveur, Québec
@TekSavvyBuzz @CBCNews piece of shot this internet Bell fibe always brakes down in Ste Anne des Lacs they told me to cut trees while Cogeco can give me internet
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(((W)))arrender 🇨🇦🌍🏳🌈✡☮🍸 BLM✊🏿
(@Warrender) reported
@JonJurmain Are you or those clients with Cogeco? *I* got blacklisted by Cogeco out of the blue as a spammer several weeks ago. I rarely even send out CC emails much less lists. It resolved after I complained but they never notified me; I had to keep sending tests out.
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Justin Fleming
(@Justin1Fleming) reported
@TELUS wtf I have to use my damn crappy @cogeco wifi now !! What’s goin onnn ? - Burlington
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Skid WSMC
(@skidwsmc) reported
@cogeco is there a wifi 5 G issue in North end St Catharines?
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Another Test Subject
(@Jelmts) reported
@AyuuniiArt We have Cogeco which I think is just Shaw. It's ****. We've been wanting to swap for a while. I had teksaavy for a little while in uni and it was good. That might be who we go with when we change.
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Sgk
(@mammak77) reported
Cogeco down in St. Catharines again? @cogecohelps
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Michael
(@Mehlenbacher_) reported
Another day with internet that keeps turning off 10 years we’ve been with cogeco we knew there customer service was bad but now internet will go down up to ten times a day
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Paul
(@wogglem) reported
@LesterBPerson @eneiman @koodo I have Cogeco internet for our home, & that has been going down far too often. Glad koodo can join the party.
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Tim Keeley
(@teekay235) reported
@cogecohelps internet and phone down again in Dundas, Ontario? This is becoming a regular occurrence @cogeco
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Tess✩☆★
(@Pasitheen) reported
@cogeco This month I have not had cable/net for over 5 hours. I expect to see these outages to be reflected on my next bill as I have not been provided the service I've paid for.
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IamAnnaMurray
(@IamAnnaMurray1) reported
Were having issues to cogeco rn, anybody too? Niagara Falls
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Scott Miller 🇨🇦
(@Prophet12_ca) reported
@cogecohelps Cogeco down in Trenton right now? I have no service.
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CHARLENE BARKER
(@mrsdbarker) reported
@Mom4Inclusion @cogeco We've been out in Kingston too for over an hour with "no outage reported" 🙄
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Marlene
(@MarleneWestfal4) reported
@TKL5555 @cathy_qb @losinghopein No one believes me that Cogeco signed me up once for $10/month for their basic cable b/c the marketing agent knew how bad it is to be on Ontario Works. Anyone on ODSP pending has to live on $200 a month for however long it takes to approve the application. 7 months? Longer?
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(((W)))arrender 🇨🇦🌍🏳🌈✡☮🍸 BLM✊🏿
(@Warrender) reported
I don't remember the last time a client of mine on Sympatico had email issues but I'm fending calls about Cogeco problems regularly.
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Chopper Face Posting his Ls Online
(@chopperface69) reported
@TekSavvyBuzz @CBCNews I’ve since moved and they have service here but I’m using Virgin on their lines. Bell’s coverage further up the 105 isn’t great. Cogeco do a better job at some parts but not that far out! It’s ridiculous to suggest this connection wasn’t due to the Bell CEO’s cottage.
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Zoe Branigan-Pipe
(@zbpipe) reported
@cogeco #cogeco Are you experiencing any problems in Hamilton? Our connection has been on/off all day. It is off now. #HamOnt
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Mom4Rights
(@Mom4Inclusion) reported
@cogeco out in Gananoque? Again?? I have never paid so much for internet and had so many issues.
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Jordan
(@jordanbeach29) reported
@cogecohelps hey cogeco whats going on in windsor ontario internet keeps craping out every few mins when im watching a live stream i already reset my stuff the problem is on your side im not the only one in my area im using cell data to watch the stream
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volk
(@teaIidie) reported
@TOJlSBITCH @cogeco hey lol i need help my internet connection must be messed up