Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (41%)
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TV (40%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Belleville, Toronto, Petawawa, Montréal, Brossard, Oakville, Burlington, Peterborough, Fergus, Milton, Fonthill, Niagara Falls, Welland, Sarnia and Kingston.
| City | Problem Type | Report Time |
|---|---|---|
 Belleville |
Wi-fi | |
| Toronto |
Internet | |
| Petawawa |
Internet | |
| Montréal |
Wi-fi | |
| Brossard |
Wi-fi | |
| Oakville |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps yes because others knowing how terrible your customer service is is a secret clearly cogeco wants to keep hidden
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Kyria Marquez
(@kreggeti) reported
from
Oakville, Ontario
@SLBM2006 @KevinCeli1 @cogeco Make sure your internet is fast, i have the 360 with 7 people at home, 3 doing online school and 4 working from home, never a problem
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RenfrewCountyScanner
(@RenfrewCntyScan) reported
@cogecohelps @cogeco are there issues reported in Pembroke?
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Greg Sweet
(@GregSweet11) reported
@cogecohelps @cogeco Issue was resolve about 10:30
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Mama B
(@Mama__B) reported
Oh look. Cogeco is down. Again. 😒
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Gav
(@CraigandBacon) reported
@cogecohelps wouldn't be normal month without Cogeco going down
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M. Fournier
(@fourn) reported
@tristandamours @sambapete @JeremyFilosa And it’s getting worse as the story unfolds. In #IMFC Radio Filosa said they had to remind the #cfmtl front office that they had free ads on Cogeco network. And now on your show he adds that they left those free ads on the table at the end of the contract? Un-freakin-believable.
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Daniel Pinizzotto
(@mrpinizzotto) reported
@cogecohelps @cogeco Thanks I did use the live chat 5 days ago when this was an issue. It was a bigger issue on your end that was solved by the time I got ahold of the escalation team.
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Michael Moniz
(@mikesmoniz) reported
@MarkCripps @startca Same here. So glad I left overpriced and poor service cogeco for Start
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Will Wiarda
(@WillWiarda) reported
@cogeco Can I still use my Amazon Fire Stick or other types of Android boxes if I go to the EPICO service?
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jacob
(@jacobrharding) reported
@cogecohelps Cogeco down in my house
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Pierce Lapensee
(@lapensee182) reported
@1_idie @cogeco Yep all sports pack channels are down right now. Every year this happens at least twice a month.
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Sarah
(@SLBM2006) reported
@ozland2277 @cogeco I can’t tell you how many times my face has frozen in some god awful distortion while teaching my Grade 8s!
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Chrystal
(@snowdropdreams) reported
Okay @cogeco @cogecohelps seems like our internet is down already this morning. I've reset everything and still cannot connect on any device. This is getting ridiculous. Time for a rebate?!?
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Greg Sweet
(@GregSweet11) reported
Hey @cogeco @cogecohelps what's up with the internet in Burlington? An outage perhaps?
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Josh Coleman
(@Coleman42) reported
@oldcoote @cogecohelps Good luck Keith. Hate to be the bearer of bad news but Cogeco won’t be able to help you on this. I had to cancel over it.
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Ali
(@AlishaCorriveau) reported
@cogeco New customer and we are always loosing internet... not impressed with our services.
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hamlet
(@aoserd) reported
@cogeco how about offering a reliable $&?.‘a internet service
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Carmel
(@RabidReads) reported
@snowdropdreams @cogeco @cogecohelps Aah, not again. I’m sorry that it’s been such a struggle. Hang-in there! Is she not doing online learning at daycare again this week?
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NooKings | Ashwin
(@WheresJaiswaldo) reported
Wow microsoft teams is the worst thing since cogeco
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps why go private? are you embarrassed at the obvious poor customer service cogeco has. I have no issue having everyone seeing how cogeco responds to my issue.
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Alex 🌹
(@inthebedmp3) reported
@girlofthundrmp3 **** cogeco all my homies hate cogeco
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something creative
(@TheLittlestToy) reported
@onshi @shawnmicallef This exactly. And lots of ISPs only have modems that are modem router combos. we are with Cogeco and those are their only options. Which is NOT great for our network. Also, I think TS uses cogecos lines? They do here. And Cogeco has had outages recently, frequently, in my area.
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Pierce Lapensee
(@lapensee182) reported
@TeamAppleford @1_idie @cogeco Is it down again?!?
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Solopro72
(@solopro72) reported
@cogecohelps @cogeco enough with these outages!! People are trapped home and you can't even provide a guarantee service. Complete garbage you are
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Habguy
(@habguy17) reported
Anyone else out there in Habland getting screwed by Cogeco super sports pack tonight? No signal on any of my channels. 38 minutes on hold 55 minutes total and no game yet. 🤬
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Lori Littleton
(@littletonstc) reported
@cogecohelps @cogeco Do you have 30 minutes? Suffice it to say I cannot get the service to work in a consistent manner and my kids and I keep getting kicked out of meetings. Would love a manager to contact me.
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Barbara Raphael
(@BarbaraRaphael8) reported
@CraigandBacon @cogecohelps Please fix my cogeco
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Travis Tyree
(@Iamtravistyree) reported
@cogeco you guys having issues?
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eesa rahim
(@eesa_rahim) reported
@Daverig @cogecohelps @cogeco I do. Cogeco is a piece of ****. **** sucking *****. Just like Osama bin laden. Theyre sadistic ******* who likes to see pain in other people especially their customers as they take their money.