Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (49%)
• TV (30%)
• Wi-fi (11%)
• Total Blackout (4%)
• Phone (4%)
• E-mail (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto county, West Lincoln, Toronto, Milton, Burlington, Langley, Russell, Deep River, Arnprior, Peterborough, Oakville, Omemee, Belleville, Brockville, and Kingston.

City	Problem Type	Report Time
Toronto county	Internet	22 hours ago
West Lincoln	Internet	1 day ago
Toronto	Internet	2 days ago
Milton	Internet	2 days ago
Toronto	Internet	3 days ago
Burlington	E-mail	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Proof (@Proof187) reported 2 minutes ago

  @cogeco is Cogeco down in the milton area? I can’t connect to the website or my router.

• 
  Karen Favaro (@FavaroKaren) reported 4 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  Bradsports (@Bradsports2) reported 5 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Paul Robinson (@robinson_p_g) reported 6 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Scott Dillon (@dillon4412) reported 10 minutes ago

  @cogeco screw Detroit fans again. Putting on the Carolina feed. So we will not get to see the Fedorov number retired. Thank Cogeco!!! Always sucks having you as my cable company!!!!

• 
  Justin Smith (@JustinSmith1087) reported 16 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  Bradsports (@Bradsports2) reported 17 minutes ago

  @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

• 
  Erik Boivin (@tattooPeel) reported 20 minutes ago

  IM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem

• 
  Kris (@oiler3535) reported 21 minutes ago

  @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

• 
  Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported 22 minutes ago

  @NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.

• 
  Bradsports (@Bradsports2) reported 22 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  macker333 (@mballack131313) reported 29 minutes ago

  @NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future

• 
  Devyn Farrugia (@devynfarrugia) reported 29 minutes ago

  @cogeco My patience, for dealing with your customer support!

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 32 minutes ago

  @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

• 
  Devyn Farrugia (@devynfarrugia) reported 35 minutes ago

  @cogeco Is the service as bad as your internet?

• 
  CARTY CARTY (@deliaflower1) reported 39 minutes ago

  @cogeco Awful that we're all affected by these Vandals

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 40 minutes ago

  @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful

• 
  Bradsports (@Bradsports2) reported 44 minutes ago

  @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

• 
  Karen Favaro (@FavaroKaren) reported 45 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  Terry (@gr8playz) reported 47 minutes ago

  @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

• 
  Vicki (@VickiSMcKinney) reported 48 minutes ago

  @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

• 
  HumbertOst (@christiancont) reported 51 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 51 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

• 
  DM (@RayzorLeafs22) reported 54 minutes ago

  Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps

• 
  Ravi (@ravira) reported 55 minutes ago

  @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

• 
  a j s b (@Brooksajsb) reported 57 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Mel 🇨🇦 (@Melbell1013) reported 57 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  TravisTravis222 #FREESCHLEP (@TravisTravis222) reported 58 minutes ago

  .@cogeco my internet was just down for 4 hours and didn't come back until now

• 
  GWN (@GWN_Qc) reported 1 hour ago

  @cogeco @OhlOfficial Start by having a service that dosent break every 2 days... it's been over 1 and half year at this point that I cant upload or play Xbox or stream on twitch

• 
  Scott Dillon (@dillon4412) reported 1 hour ago

  @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.