Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (54%)
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TV (25%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, St. Catharines, Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, Stoney Creek, Watford, Kingston, Port Hope, North York and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| St. Catharines |
TV | |
| Woodbridge |
Internet | |
| Cornwall |
TV | |
| Mississauga |
Internet | |
| Montréal |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Campbell
(@menvael) reported
@cogeco No Services on Chappell, was Cogeco did texted to inform me the outage is no longer in effect
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Black Kids In Action Performing Art Group🇨🇦
(@bkiayouths2019) reported
@CBCWindsor This the 3rd time in 2021. People are moving on to other service providers. The kids are in school, we are working from home. The internet should be a priority not a luxury. Get your stuffs together cogeco.
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songlinesradio
(@SonglinesRadio) reported
from
Windsor, Ontario
@cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...
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🥌 Big Poppa Wes 🥌
(@bush_pussy) reported
@cogeco @smiddog25 fix it
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Julia
(@Juliciously) reported
@menvael @cogeco Check website for outage with your postal code. Mine says ETA of 9:18 pm. I'm near Sandwich Street
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Kim W-A
(@MerMamma) reported
@Mikemmarchand @cogeco Because there’s probably a clause in the terms and conditions that you agreed to when you became their customer. **** happens. Deal with it.
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ComputerWhiz 🇨🇦
(@ComputerWhiz_) reported
@NickRunyeard @cogeco In a perfect world, yes it should work like this. But that kind of redundancy is supposed to handle regular outages, but I'm not sure how well it's supposed to handle this type of outage.
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C.L.Sylvestre
(@CLSylvestre1) reported
@cogeco What about Tecumseh issues?
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Yagerbomb dufrainer
(@485abc4deb9e4d4) reported
@cogeco Mine has been down since 7 am it's almost been twelve hours who could have caused that much damage which could not be repaired or replaced within 6 ???? Not like u got shortage of funds or materials
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funko pop collector champ and contest winner
(@kurtwinkler9898) reported
@cogeco Look at all these whiners, my god it was caused by vandalism and all you all care about is time ⌚ time. When its fixed its fixed relax, have a glass of wine, amd **** up.
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Jeff Jackson
(@ChiefPoklotaBum) reported
@cogeco I'll be that guy @cogeco, can someone say redundant solution required if access to core infra is as easy as a sh1t kicking a publicly accessible enclosure?
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Willard Whyte
(@WillardWWhyte) reported
@cogeco Was there an outage?
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DavidthegoodTTV
(@Davidthegoodga1) reported
@cogeco it's bananas the hoops I have to jump through for you to send a technician to fix my internet. You sent a tech before but he didn't fix the problem now I have to open 24 more tickets to get another tech to my home to fix the problem. @TekSavvyBuzz
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Brad Campbell
(@menvael) reported
@cogeco Mine says resolved at 5:22, text received from Cogeco confirming it is resolved at 5:55. Now it is showing a new outage for my postal code ETR 9:18
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Robert
(@BToddlerTV) reported
@cogeco is still awful.
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boyurks.
(@DixonMadeUrkel) reported
@cogecohelps @cogeco y’all should pay data overage on my phone for this outage rn...how long is this gonna take?
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Yagerbomb dufrainer
(@485abc4deb9e4d4) reported
@cogeco N9A 5J3 received a message from company saying problem has been resolved I restarted my modem twice now 15 apart still nothing please help Cogeco
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REM Interactive
(@ruth_moore) reported
@cogeco I have been experiencing very unstable internet all afternoon in #Waterdown (Hamilton). Had to revert to using my Rogers Rocket hub (data) after my connection dropping several times during meeting today. #whatsgoingon
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Jack Lace
(@JackLace6) reported
@Mikemmarchand @cogeco Yeah and after you for cogeco for a credit you give you a LOUSY $2.00. Shameful and totally disrespectful to say the least. NO CUSTOMER CARE AT ALL.
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Michelle Adams
(@madamsfrancis) reported
@VMediaCSR It's all good. I found out it was a Cogeco outage in Windsor this time.
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sB ClubstaR
(@ClubstxR) reported
@cogeco Still down
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Rose Lynx
(@roselynxthelynx) reported
the internet went out today because someone vandalized the wires and the internet went out a lot last month because cogeco is stupid
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Jack Lace
(@JackLace6) reported
@cogeco Cogeco you are yo provide us customers with Service that we pay for. The Service in Windsor Ontario has be down 3 TIMES in the last 4 weeks. You have a serious problem protecting your customers for the services that we pay for. PROTECT YOUR EQUIPMENT AND PROTECT YOUR CUSTOMERS
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Jack Lace
(@JackLace6) reported
@cogeco Cogeco you are to provide us customers with services that we pay for. The Service in Windsor Ontario has be down 3 TIMES in the last 4 weeks. You have a serious problem protecting your customers for the services that we pay for. PROTECT YOUR EQUIPMENT AND PROTECT YOUR CUSTOMERS
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Mel🥄👩💻🦓🍊🇨🇦
(@pawprints1986) reported
@menvael @cogeco Site had issue resolved at 5:22 on the first one followed by another ticket opened at 5:18 🤷🤷 don't get why they did that. No service here still either
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Yagerbomb dufrainer
(@485abc4deb9e4d4) reported
@disturbdpatient @cogeco @cogecohelps I'm not too sure sorry I'm Windsor have been getting txts from company saying it was down everytime I tryed contacting
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Adrien Carlyle
(@bruor) reported
@cogeco why no mention of issues in Niagara today, or their cause, I take back my pervious praise for being transparent... :(
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Bret Bale
(@bretzky992) reported
@cogecohelps @cogeco 3rd extended outage in 2021 so i'm sure we'll have another one this weekend. Start banking excuses!
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Berenica
(@justbvee) reported
Cogeco ISP outage means my social media adverts are from the competition. Bell: not going to work.
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps @cogeco last time i contacted "your team" I was in a que for 40 minutes then promptly hung up on once I actually got to speak to one of " your team"! you like to talk a good game on twitter but your customer service is the WORST ive ever experienced.