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Cogeco

Cogeco service status: outage reports and connection issues

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 54% Internet (54%)
  • 21% TV (21%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, Saint-Philippe-de-La Prairie, Brampton, and North York.

CityProblem TypeReport Time
Toronto Internet 17 hours ago
Pembroke Internet 3 days ago
Vancouver Internet 4 days ago
Toronto Total Blackout 5 days ago
Toronto Total Blackout 9 days ago
Toronto Internet 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    Cogeco admitted today their new cell service is problematic and glitchy as they work out the links.I had to make an emergency call today and I couldn’t complete it,and I was stranded somewhere because of it but they won’t credit me the whole 30 bucks for the month. Seriously?😒

  • blackies1
    Sharon Larose🇨🇦 (@blackies1) reported

    @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

  • keithurbfan
    Tyler Sommerville (@keithurbfan) reported

    @kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved

  • cliffmathew
    Clifford Mathew (@cliffmathew) reported

    @MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.

  • hawkpapersizors
    David Hawkins (@hawkpapersizors) reported

    I don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days

  • ahluwaliamanish
    MANISH AHLUWALIA (@ahluwaliamanish) reported

    @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

  • SDM_1900
    Dianne Williams (@SDM_1900) reported

    @cogeco Still problems!! Phone goes dead.

  • SDM_1900
    Dianne Williams (@SDM_1900) reported

    @cogeco STILL HAVING PROBLEMS!!!

  • RajaPicks69
    RAJA’s Picks (@RajaPicks69) reported

    @cogeco Internet is down in Kingston area fix it ASAP you ******* morons

  • faggotzoro
    zoro liker | caught up on one peas (@faggotzoro) reported

    thought artfight was being crazy slow again but turns out cogeco **** the bed across ontario

  • DrHawken
    Emshay* (@DrHawken) reported

    Cogeco is down and Rogers seems ******, too

  • MIHomeYGK
    🇨🇦 Make It Home YGK (@MIHomeYGK) reported

    Massive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.

  • MadalenaJohn
    John Madalena (@MadalenaJohn) reported

    @cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out

  • JGooballs
    Klink VonSchultznbundy (@JGooballs) reported

    @Oakvillejaysfan Some companies have garbage customer service but not Cogeco.

  • Enna_Acssej
    Jessca (@Enna_Acssej) reported

    @YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.

  • ElizabethEh_YGK
    Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported

    @Tiger_JY @cogeco Massive province-wide outage

  • xassassinsswef
    xAssassins Lord (@xassassinsswef) reported

    Hey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on

  • kitty_kattkait
    kait (@kitty_kattkait) reported

    @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

  • jmatulic19
    Jason Matulic (@jmatulic19) reported

    @cogeco What is wrong with your internet service the last two days. This is pitiful.

  • caldwellport
    mike caldwell (@caldwellport) reported

    @cogeco Any estimated time of service return.

  • PhilNickerson2
    Phil Nickerson (@PhilNickerson2) reported

    Hey @cogeco, your internet service is appalling. Starlink, here we come. 🤬

  • Kasandroid
    Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reported

    Cogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?

  • JTkksmom
    Jennifer (@JTkksmom) reported

    Come on @cogeco no service since 12:08 this afternoon and every time I check it’s later and later on the estimated time of restoration

  • clanker69420
    Clanker (@clanker69420) reported

    @cogeco Time switch providers you guys are absolutely awful.

  • GMan008EEN
    G (@GMan008EEN) reported

    @cogeco outage in Kingston

  • milky1004123
    Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported

    @cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time

  • zubic_eth
    zubic (@zubic_eth) reported

    Hey @cogeco 🇨🇦 You are by far the worst internet provider out there. I’ve had no internet or cable for over 24 hours now, and your service has become completely unreliable time and time again. After this, I’ll be switching to @Starlink. Thanks for making the decision easy 👍