Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (52%)
- TV (24%)
- Wi-fi (13%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Oakville, Brampton, Sherbrooke, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 3 days ago |
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Phone | 7 days ago |
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Internet | 8 days ago |
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Wi-fi | 8 days ago |
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Internet | 8 days ago |
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Frazer Smith (@frazoono) reported@cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?
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💯JT.💯 (@JimmyT2022) reported@MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available
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Kelly Demorest (@DemorestKe48215) reported@Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying
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Gator 🇨🇦 (@wallygator23) reported@Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!
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Kevin K (@Tiger_JY) reported@cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters
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MamaStyles (@MamaStyles77) reportedIt took me 3 hours to walk home with my sick child.I couldn’t get any taxi fare and the buses don’t run to where the clinic was .Tatiana had strep and was misdiagnosed by the urgent care yesterday. My phone isn’t working and Cogeco says two days for a fix.i am at my wits end
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Barsky (@Barsky420) reported@justin_sens @Johnny_Tins @SteveOnSens Virgin and Cogeco respectively but have spent numerous unfortunate years with both Rogers and Bell as my phone service provider
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rae ann asselin (@ragell) reported@cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this
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ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported@ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents
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john (@leafsfan381) reported@CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.
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Phil Nickerson (@PhilNickerson2) reportedHey @cogeco, your internet service is appalling. Starlink, here we come. 🤬
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MamaStyles (@MamaStyles77) reportedIt’s going to take two days to create a ticket to fix my phone. 4 months now and @cogeco new mobile service is a mess. I don’t suggest switching to them.They’ve made a ticket to help me but they can’t figure out why my phone can’t make phone calls. 😡
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Dogder16 (@edworthy37) reported@cogeco No internet connection problem here yet
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JerryP (@yarop) reportedWhat a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.
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Sheri Stewart 🇨🇦 (@SheriLorraine) reported@cogecohelps @kitty_kattkait @cogeco down Peterborough
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Richard P (@richardp) reported@candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.
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Maple Leaf Fan (@Maple_Leaf_Fan) reported@KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up
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Norm (@quietlybless) reportedService out & u have to fight to get a dollar back. Go to 'new arrival'section & MANY movies are locked??!! Wtf. They want you to pay for subscriptions. Outdated movies on cable so youll to pay for apps. scam. Bill is astronomical & service sucks. @cogeco
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Robert Laing (@RobertLaing10) reportedMust be a few people on line. COGECO is running like ****, as usual.
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The Son of God (@touchescodling) reported@natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems
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💀extremeXmetal💀 (@extremeXmetal) reported@alancross Cogeco seems like the only provider having problems. Every other provider seems normal.
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Norm (@quietlybless) reported@cogeco research to do bit, no f****** internet. Every day, this joke of a business just gets worse. *Reminder: I won't replaced equipment again. FORCED when I moved to switch from tvo. When installer arrived, he had no idea of equipment I had or service to be provided @crtc
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Robin DaHood (@Shereto2) reportedHow rude of cogeco and the blue jays for not showing tonight’s game on the television @BlueJays and @cogeco
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🇨🇦Wayne🇨🇦 (@Reil76) reported@IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.
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Rod Marois (HE/HIM) (@patchcollecter) reportedWAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::
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Tyler Sommerville (@keithurbfan) reported@kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash
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zoro liker | caught up on one peas (@faggotzoro) reportedthought artfight was being crazy slow again but turns out cogeco **** the bed across ontario
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CREASE19 BREAKING NEWS (@Crease19NEWS) reported@KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too
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Leanne Vanoostveen (@LeanneVanoostv1) reported@cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.