Cogeco Outage Report
Why is my Cogeco service not working?
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 23: Problems at Cogeco
Cogeco is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Mississauga, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Calgary, Unionville, Verona, Port Lambton and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Montréal |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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mister_crister
(@big_perm73) reported
@ihoplad @cogeco @cogeco your phone lines are down too. Message that the number is no longer in service? WTF?
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Todd Clancy
(@ToddTates007) reported
@Niagara_411 @cogecohelps Definitely a DNS problem again. I’m on start internet which uses cogeco lines and my internet is fine
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eesa rahim
(@eesa_rahim) reported
@cogeco Shut your ******* mouths, you unethical bastards. Im eventually coming down there to Montreal and taking matters into my own hands!
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Chris Sherwin
(@CWSherwin) reported
Feel bad for the poor bastard running the #Cogeco Twitter handle this week. Not a fun week of work.
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Dianne Foster
(@dmfoster78) reported
@cogeco my services are down again in Brockville Ontario. Do you have an ETA on when they will be up?
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Ian
(@iianxuu) reported
@HaltonDSB Cogeco seems to be down again.
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Pecos
(@Pecos69456203) reported
@cogecohelps come on cogeco. Another outage with internet service??
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Sofia Panchaud
(@Erolei89) reported
@cogeco Not resolved!!! This issue is ongoing for 3 days now.
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Mike D
(@mdomjancic22) reported
@cogeco another outage in oakville? Please confirm
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porter ^_−☆
(@TWlNCOOL) reported
not cogeco being down again
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darc
(@BTCurmudgeon) reported
@cogeco is there an internet issue. I have no connection.
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A mom fighting to stay afloat
(@slow_is_key) reported
Looks like Cogeco is acting up again... I’ve set the DNS to 8.8.8.8 / 8.8.4.4. / 1.1.1.1 but it’s still not working. Anyone experiencing the same thing? We are in Windsor #cogeco #cogecooutage #windsorON
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Geneviève Caya, MCNE
(@CayaHomes) reported
@churchill_girl @cogeco I get the same run around from them, and issues rarely get resolved.
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MarkDemillo
(@MarkDemillo1) reported
@cogeco Its down again?
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PJ Stephen
(@ThePeej) reported
from
Quinte West, Ontario
@jonnytsports @cogeco The “fix” on Monday was to change the DNS to a fixed 8.8.8.8, but that doesn’t seem to be helping here...
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Chrystal
(@snowdropdreams) reported
@cogeco so another outage? Losing a other day of online school.
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Sofia Panchaud
(@Erolei89) reported
@Carminevittori5 @cogeco It's been down intermittently for 3 days for me. My entire job relies on a stable internet connection... maybe you should consider those whose livelihood is being affected before shouting at them for "complaining".
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Andrew Kaiser
(@AndrewKaiserEDU) reported
@cogeco internet down again? No outage reported but definitely not working.
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Councillor Lisa Kearns
(@Ward2Lisa) reported
@erinpepler @cogeco Yep. Down in the middle of the live spelling test....
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Becky
(@BeckyLDean) reported
@cogeco Hi there. Are you experiencing outages again? My internet is down again and your customer care phone numbers say that you are not in service.
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🦷DentalHygienist🪥🇨🇦 😷6ft😷 #covidisairborne
(@dentalhygieneq1) reported
@DianaHuson @Sean_Vanderklis @cogeco Think my daughters teacher is Having this issue too. She disappeared online ..
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Brett Christopher
(@kingstonbrett) reported
from
Kingston, Ontario
@cogecohelps I’m currently hotspotting three online classrooms at my house because our @cogeco internet services are down again. What’s up? (Other than my cellphone bill)
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Chocolate Eze
(@EzeChocolate) reported
@cogeco Your issue is happening AGAIN!
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Christina Nirta
(@ChristinaNirta) reported
@cogeco internet connection issues in Dundas/ Hamilton again. ETR?
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Mike Cadesky
(@mikecadesky) reported
@cogecohelps Cogeco it appears your internet service is once again down in Stoney Creek. I either recieved a message that your toll free number is not in service when I call for support or have the line disconnected when I am waiting in hold. What is happening? @cogeco
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Dr. Keri Cronin
(@profcronin) reported
@Sean_Vanderklis @cogeco We are down here too. I’m going to lose my mind.
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Lynn Crosby
(@LCrosby22) reported
@cogeco It appears to be down again ?
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ANN DUFFY. 🇮🇪🇨🇦
(@ann_duffy) reported
from
Oakville, Ontario
@cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.
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Bishop Reding
(@BishopReding) reported
We are getting reports that Cogeco Cable is experiencing an outage again today. If this is affecting you in any way (teachers or students), please be patient and hopefully the issue will be resolved soon!
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Nicole Moran
(@MrsMoranQEPS) reported
@cogeco are you having issues again today. Service is out in Renfrew, Ontario