Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (23%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, North York, St. Catharines, Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, Stoney Creek, Watford, Kingston, Port Hope and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Bisson
(@KathyB1964) reported
@cogeco your internet is doing the same thing it did two days ago. What is the issue
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Pip
(@pippinmctaggart) reported
@cogeco Are you having more DNS server issues? My internet is out once again.
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kwlfca
(@OGkwlfca) reported
@cogeco my internet is down again, why does this keep happening? And why do all of my calls the customer service drop? Why am I paying for such an expensive service that is so unreliable? I’m close to cancelling my service over this
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Grumpy Graham
(@_Grambo_) reported
@cogeco Thanks for another outage. At least the 3rd one in two weeks. Just learned I can get the same speed internet plus tv with a PVR from Bell for what I'm paying you. See ya.
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Sandip Goswami
(@sandipgeo) reported
@cogecohelps @cogeco Internet is down again in Oakville!!! Second time this week, totally unacceptable
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Silvia Pencak
(@SilviaPencak) reported
@cogeco Is your internet down again in Oakville?
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Lisa Hoadley
(@LisaHoadley) reported
@cogeco my internet is down again... Oakville...Rebecca/Kerr area.
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Ralph Thrun
(@rthrun1960) reported
@cogeco Any internet issues. I am down in Stoney Creek.
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Ekta
(@protEkta) reported
. @cogecohelps @cogeco is your internet down in hamilton again??
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Loni Lee
(@Bedrock_Colby) reported
@cogeco you should get **** together in 3 days this is second time its gone down. You know more people are online due to the lockdowns and doing schooling. So why cant you get **** together...my bill better not go up again.
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Christine Kinahan
(@ChevellePhreak) reported
Hey @cogecohelps are you down again? @cogeco
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Darren Kritzer
(@DarrenKritzer) reported
.@cogeco internet down in Burlington again? I’ve been off line 20 minutes
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JennyBeansGames
(@jennybeansgames) reported
@cogeco Spouse is work from home, I am a streamer and twice in a week you have gone down - we are locked down and trying to make a living - so I hope we can get some discounted days because you cut into our money ... we cut into yours.
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LMP's Old Man
(@Levisir11) reported
@cogeco Are you down again?!??
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Raven's Son 11-5
(@OGitchidaz_Rule) reported
Wow @cogeco you are truly revaluationary !!! Internet down again across #Ontario ... #OnlineLearning is the way to go they say... Sign me up dammit !!!
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PH Tan
(@WAGmobile) reported
@cogeco Is there another outage today ?
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Manaf
(@Manafhasan) reported
@cogeco We have another outage right now in Oakville
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Christine D 🍍🇨🇦🇮🇹🍍
(@cjuned81) reported
@cogeco down again???!
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MsChastven
(@chastven) reported
Second #cogecooutage this week while trying to conduct my remote learning lesson @cogeco 😩😩 #outage #cogeco
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laiba
(@laiba_km) reported
cogeco customer service is disconnecting </3
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Jenn Forgan
(@JGFtweets) reported
@cogeco @cogecohelps internet is down in Georgetown again. Please help!
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Mike Boates
(@Boady323) reported
@cogeco are we down again? No internet in Trenton.
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Ric Cudmore
(@ricudmore14) reported
@cogeco Are u having Internet problems ?
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Tracey Shelton
(@mssheltonffss) reported
@cogeco @cogecohelps Internet is down again for the second time this week half an hour before I have to start a live Google Meet with my students. Internet has never gone down like this - ever - and what awful timing! 😩
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thenumbersguy
(@mcoppola130) reported
@cogeco Do you have an outage again in the Rockwood area?
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Lil QT Pi
(@Lil_QT_Pi) reported
@cogecohelps is cogeco out again, my WiFi is down again. And I can't reach by phone again
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YQ
(@_YasserQureshi) reported
@cogeco no internet again. I tried calling your customer support number and it’s saying the number is not in service. This is getting ridiculous. People are working from home, kids are home schooling. We need the internet. At least update us on the situation.
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minimum hag⁷
(@pickIeginger) reported
can cogeco pls get their **** together
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Kim Rennie
(@bluejaysfankim) reported
@ihoplad @cogeco I’m in southeast Burlington, no internet since 10:05 and I’m trying to teach online! I can’t do my job right now and can’t even tell the parents! @cogeco please fix this ASAP. Twice in 3 days is ridiculous!
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Jesse StJohn
(@jesse_stjohn) reported
@cogeco Down again