Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Barrie, Harrow, Toronto, Windsor, St. Catharines, Napanee, Sarnia, Oakville, Peterborough, Guelph, Brownsburg-Chatham, Chatham, Steinbach, Belleville and Petawawa.
| City | Problem Type | Report Time |
|---|---|---|
 Barrie |
Internet | |
| Harrow |
TV | |
| Toronto |
Total Blackout | |
| Windsor |
Internet | |
| Toronto |
Internet | |
| Windsor |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Danny From Nightenjin
(@dadidthis) reported
I guess no work this morning since @cogeco is down 🥲
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Rosario DeLuca
(@R_DeLuca95) reported
@cogeco is absolute garbage 🗑
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🍁🇨🇦Niagara First🇨🇦🍁
(@niagara1st) reported
@cogecohelps The sound of my refrigerator humming because cogeco internet service can't even load this morning, or most days really. 240p YouTube videos when I pay top dollar for 4K UHD? The ads won't even load, so you know the service is terrible! They load at 5K res no matter the service!
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Scott Elsbury
(@SElsbury) reported
@cogecohelps 3 booked appointments for a fiber line drop , 3 weeks no service ! No clear answers as to when , so very typical for cogeco
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Foofan
(@Foofan18) reported
@cogeco I have had internet approximately 1 month and it is garbage. I left a company using your lines and could stream and run 3 other devices no problem. Now i can't run 1 alone on your 1G plan and am locked into a 2 year contract. How do i cancel this bullshit? Absolutely terrible
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FAd80s
(@FAd80s) reported
@cogeco 1 year waiting for a line to be buried with multiple calls and emails and still not complete. Cogeco has been the worse experience I have ever had amongst any service provider. Horrible customer service
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Joseph
(@ALXSTON) reported
@cogeco What about Oakville? We do have connections problems as well in Oakville
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katara
(@katara40739948) reported
@cogeco @cogecohelps we had wifi issues yesterday so they installed a new router and this one still doesnt work!!!!!
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Parth Nayak
(@iparthnayak) reported
@cogeco My Crescent was in expansion plan for fiber line I have registered online and gave permission. I was out for a while and cogeco team came and dis cabling every single house on my crescent except mine. Very bad service.
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Vickie Bell
(@vic_vickie) reported
@cogecohelps cogeco sucks!
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Colin from FUXWITHIT
(@ClassyVlassy) reported
@dadidthis @cogeco Cogeco is the worst for outages. I switched like a year ago to Bell and the service has been 10x more reliable
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Ian Esoj
(@IanDesoj2) reported
@cogeco fix your internet
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Rudy
(@rudyjuly2) reported
@TekSavvyCSR the internet has been so spotty lately. Cogeco lines in our area were down for 3 hours this weekend and again we are down. Very frustrated with the service lately N9Y 4B4. Speeds widely fluctuating too. I won’t bother following up with DMs since they do nothing
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art
(@arththy) reported
@cogeco ,.. girl i'm begging you please service out in mississauga. bell is a nightmare and i can't take it
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Ben Draper
(@bendraper) reported
@cogecohelps had a power outage that ended 25 min ago. Got a text from Cogeco saying power outage ended and to unplug modem for 3 seconds and plug back in. Did that 10 minutes ago and still no internet. What are my options for next steps?
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Steph D
(@steph476) reported
@TekSavvyCSR @TekSavvyNetwork Cogeco is down in Kingsville, ON
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Octavia Daenerys
(@OctaviaDaenerys) reported
@cogeco what is going on? For the last 2 weeks in Corunna ON, @danajohnston71 and I experience random service interruptions every day multiple times per day. Are you no longer servicing the area? Should we look for a new provider?
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Robyn Wolf
(@Ripes10) reported
@cogeco I used to love you but the past month your cable and wifi has been THE WORST. Please do something soon…
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Start.ca
(@startca) reported
@haney77 Hi Paul, An outage has been reported by Cogeco in your area. Estimated time of repair they are saying is 6:19pm
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Freddie
(@oranjecrush) reported
@cogecohelps @cogeco Ok now it is off again. Please help.
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Derek Demont
(@DemontDerek) reported
I'm so sick and tired of tv services like @cogeco I can no longer pause @TSN_Sports or rewind it recording it doesn't work either. I can't wait for the day my street joins the rest of the world and I can get good services and be able to watch @Senators the way I want to!
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CherryBomb73🍒💣
(@CherryBomb_73) reported
@ironrabbit64 I have Netflix, Disney+, Prime, Cogeco (cable), Hulu.... plus a pirate streaming service!!!!! We watch a lot of TV & Movies!!!😳😳😳
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katara
(@katara40739948) reported
@cogecohelps @cogeco we called and your company still doesnt know what the issue with your service is. we are without wifi for the second day and nothing helped
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Chuck Gaut
(@CyberGaut) reported
@IamSean95 @DirtyTesla @elonmusk I'm also in Canada, price is comparable to good cable /fiber in my sub urban area. 125 for Starlink, 120 for Cogeco cable. I was on the Starlink list and would have switched just to support SpaceX. I didn't for the simple reason that others actually NEED it.
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Sophie Jackson
(@sophiehjack) reported
Work from home is all fun and games until cogeco has an outage and you live in the middle of nowhere 🙃🙃
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Hatty
(@HattyVa) reported
i hope cogeco's stock price goes down
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KB
(@KPBails) reported
@cogecohelps @cogeco How about you guys send me a DM with a resolution to this problem in regards to your sub par internet & tv services.
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R J
(@Tdot_jaysfan) reported
@cogeco down all day on a holiday weekend. Just when you thought their service level couldn’t get any worse.
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Rob Nelson
(@Rob66Windsor) reported
@VoltzDr @cogecohelps LOL EVERY. DAY. I have to reset my router. I'm finally leaving cogeco, can't run a business with their unreliable service!
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katara
(@katara40739948) reported
@cogecohelps @cogeco even after getting a new router and calling tech support multiple times, the wifi still isnt working.. wow.. how can we do school and work remotely now. unacceptable