Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (61%)
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TV (19%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Milton, Hamilton, Chatham, Peterborough, Mississauga, Gatineau, Belleville, Kitchener, St. Catharines, Woodbridge, Kingston, Scarborough, Montréal and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Hamilton |
Internet | |
| Toronto |
Internet | |
| Chatham |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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character issues
(@pizzap00p) reported
Hey @cogeco why does your internet suck and never work?
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dasytic
(@dasytic) reported
@cogecohelps is cogeco down in oakville?
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Marc
(@marclev1) reported
@cogeco you’re internet service is down in Oakville for the second time today!!! How long will it take this time?? I’ll get a credit for all this down time right? No service no money
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Momto2
(@Momto23) reported
@cogecohelps @cogeco Thanks, but started today at 2:40 pm. Its now 7:40 & its STILL happening. Thats FIVE HOURS. Same last Friday. Tired of paying $$$ for bad service & you blaming "planned maintenance" but ur website states no maint'ce happening. Been customer here for 25 years and losing patience.
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He/Him
(@TrystParadox) reported
@cogeco is the worst, not recommending it :)
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Brian L
(@lofgreb) reported
@cogeco why are you downthrottling my service to 150Mbps? Will my internet bill reflect this reduction in service?
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Charlie Plante
(@charlieplante80) reported
@cogeco that’s two days in a row that the service is out at 230pm. Is this an overloading issue? The quality of connection has been an issue for too long now. Switching to fibre optic might be necessary if your fibre coaxial system can’t handle the load. Or is it server based?
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Chris
(@CtotheMtotheD) reported
@DannyzReviews @ZombieZMB @GamersNexus Hold up cogeco did something competitive. Holy ****.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?
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Jeff Burke
(@Liquid25x) reported
@cogecohelps been a cogeco customer for over 20 years. The amount of internet drops and outages are insane this month. WTH is going on guys. First time I’m actually looking up you competitors offerings. In Oakville
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RH
(@RGHall) reported
@cogeco @cogecohelps @TiVo have you still not had enough time to fix the super sports pack problems? Is really aggravating not being able to access games through the guide.
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Shawn Dro 🇨🇦
(@PeelMedicShawn) reported
@cogeco Internet in Rockwood is down again. This is becoming an all to common theme lately.
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hamlet
(@aoserd) reported
@cogeco is the internet connection down again in petawawa??
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Amanda Moniz
(@MandiMoniz) reported
@cogeco is the internet down again??
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adicat
(@adi_cat) reported
from
Oakville, Ontario
So like, is cogeco down... again? le sigh.
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Marlene
(@MarleneWestfal4) reported
@clickondetroit 768K day? Everyone's kids are online working and the network just can't handle it. Cogeco in Ontario had the same problem a couple of weeks ago.
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Kyis
(@Messi22073084) reported
@finallyitsmark @cogeco Stoney creek. I have same problem. I get fast internet sometimes but keep cutting.
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character issues
(@pizzap00p) reported
@cogecohelps @cogeco We called you guys already and your customer service guy told me I was lying and had internet. Funny because I literally don’t have internet
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m a r k
(@finallyitsmark) reported
.@cogeco, no internet in Niagara on the lake? Are your services down?
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glenthiessen
(@jinglebelltwitt) reported
@cogecohelps @Momto23 @cogeco Internet down again in Burlington Why does this keep happening? Ready to switch provider because this is soooo ridiculous on how many times it goes down. Can’t get work done and kids are fed up too.
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Andrew Kell
(@AndrewKell1) reported
@cogeco i don't have access to nat geo tv on the global tv app even though I am subscribed. They said to check with my service provider.
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Jack
(@jackview) reported
@cogecohelps I’ve spoken to Cogeco. After several tech visits with no fix, I’m offered another visit but not before Saturday evening. You’re done. (And I’m sorry you’re in this position as frontline staff having to defend an incompetent company).
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tommy robinson blyth
(@youngpoet_24) reported
Who's the worst internet provider and why is it Cogeco?
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Ginette Pelletier
(@GinetteP) reported
@cogeco @burlingtoncofc @MariannMeedWard What about making your internet and cable service reliable to your customers when are you gonna start supporting that
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Joyce Neill
(@anguswestie) reported
Is cogeco down in SARNIA
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Tim
(@TimoD110) reported
@cogeco any internet issues in Peterborough. Internet has been down since about 2pm
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glenthiessen
(@jinglebelltwitt) reported
@cogeco Internet down again in Burlington Why does this keep happening? Ready to switch provider because this is soooo ridiculous on how many times it goes down. Can’t get work done and kids are fed up too.
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Tim
(@TimoD110) reported
@cogecohelps @cogeco Yes. Still no service. Rebooted everything. No service
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Call Me Infinity
(@CallMeInfinitay) reported
@absent_77 @cogeco Bad speeds, connectivity, and response time? Your ISP is really ripping you off. You need to switch to Telus or Bell where they care more about their customers.
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williampalexanders
(@williampalexan1) reported
@cogecohelps @cogeco you have an amazing employee named Heidi that works for customer support. I deal with her today. Do whatever you can to keep her she’s is definitely an asset. After a customer who was about to cancel your services after.... 1/2