Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 03/19/2024 05:40

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (69%)

    Internet (69%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Toronto, Windsor, Kitchener, Burlington, Montréal, Milton, North York, Stirling, Brighton, Chatham, Hamilton, North Bay, Brampton and Iroquois.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara Falls TV
CanadaToronto Internet
CanadaToronto Internet
CanadaWindsor Phone
CanadaToronto Wi-fi
CanadaToronto Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanLambert3 Ryan Lambert (@RyanLambert3) reported

    @cogeco another outage Burlington area! Be better! How are you fixing this? This happens way too much!

  • janetrymal Janet (@janetrymal) reported

    ugh cogeco seems to be down in north end #hamont. anyone else?

  • kprobbins KPR (@kprobbins) reported

    @GeorgeRadov Over an hour now. Website keeps saying there's no outage, though. What's the point of having a status website if it's not accurate?! #Cogeco

  • Curtessian Curtis (@Curtessian) reported

    @ImKables @cogeco Bell is horrible too

  • epark45 Edward Park (@epark45) reported

    @cogeco is Milton area down? Keep losing Internet and have rebooted router 3x

  • iType2U Me (@iType2U) reported

    @cogeco I have a deadline!!!!!!!!!!!!!!!!!!! I pay too much for this service NOT to work. @FibreStream you need to expand outside of GTA - I miss your service.

  • tokisuno lucas (@tokisuno) reported

    @Astral52 yessir. cogeco went down in my area twice too :(

  • skylinetofast J (@skylinetofast) reported

    @ManticTac Cogeco's internet service goes down and they cant even update there website to reflect the outage.

  • gericco Gericco (@gericco) reported

    @epark45 @cogeco Yes outage in Milton for last 30mins

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @theRyanHook @startca Since start uses cogeco lines in our area , I checked their Twitter mentions and Cogeco having outages too so it may be a physical issue with Cogeco infrastructure and nothing start (others like TekSavvy reporting outages) can do until Cogeco fixes

  • treplow treplow (@treplow) reported

    @mapsgirl @MichaelLim24 @cogeco Service has been erratic the past day but definitely out now at 3rd line and Upper Middle

  • RedJello William Stewart (@RedJello) reported

    @CountryGardener @cogeco West Hamilton haven’t had internet for almost an hour. Their website says no problems in my area

  • Laxpro1dot10 “Melo is washed”🤨 (@Laxpro1dot10) reported

    @MichaelLim24 @cogeco I’m experiencing this issue as well. This is THE THIRD time today my internet has went down, it’s getting ridiculous

  • yashsharma123 yash sharma (@yashsharma123) reported

    @cogecohelps there is an outage of cogeco internet on Wettlaufer Terr Milton On L9T7N2 . Please check.

  • BotiGlitter Glitterboi |Lovamon| (@BotiGlitter) reported

    @cogeco y’all ******* suck sweaty *****. Wtf man

  • Laxpro1dot10 “Melo is washed”🤨 (@Laxpro1dot10) reported

    @MichaelLim24 @cogeco My issue has finally resolved, still frustrating that it’s on and off

  • MichaelLim24 Michael Lim (@MichaelLim24) reported from Oakville, Ontario

    There seems to be an outage @cogeco in North oakville area at Eighth line and Dundas. Any ideas how long this will last?

  • cogecohelps Cogeco (@cogecohelps) reported

    @aljneale @cogeco Good Morning Al, There was. I am really sorry about that. Is the service ok today? Thanks, Jodi Cogeco

  • B8Grimlyn Dylan *じー* (@B8Grimlyn) reported

    @mapsgirl @MichaelLim24 @cogeco Burlington yuppp, was down earlier today but this one's definitely longer

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @theRyanHook @startca Yup back up for me too. When I saw complaints from Teksavy customers too in the same areas I figured at that point it’s Cogeco issue since smaller ISP use Cogeco copper/fiber.

  • AndrewNAshby Andrew Ashby (@AndrewNAshby) reported

    @Cogeco outage in Kingston? Have lost internet 4 times in the last 30min? #cogecooutage

  • SpringettSean Sean Springett (@SpringettSean) reported

    @cogeco Internet outage in Oakville, Cogeco, when it is going back up?

  • ManticTac Shannon D. R. Smith (@ManticTac) reported

    Nice outage, Cogeco. I wonder how many random cutouts there will be until it gets resolved.

  • patricecloutier Patrice Cloutier (@patricecloutier) reported

    @GeorgeRadov No internet in #Oakville … rare #Cogeco outage… about 30 minutes now

  • vikaskakkar_DEL Vikas Kakkar (@vikaskakkar_DEL) reported

    @cogeco @cogecohelps Cogeco team: our home internet service is down for more than 45 mins now. What’s happening? When do expect resolution? Remember it’s Monday coming up and all WFH services run on you guys, please fix it ASAP

  • ImKables Kables 😎 (@ImKables) reported from Haldimand County, Ontario

    @Curtessian @cogeco I have Rogers and I get **** service where I live

  • aljneale Al Neale (@aljneale) reported

    @cogecohelps @cogeco Yes. It is fine today. I checked and it seems as if you had a large outage last night.

  • abonnieimage Bonnie Barlow (@abonnieimage) reported

    @CountryGardener @cogeco East hamilton, and just lost service.

  • Shibasis trader_freek (@Shibasis) reported

    @MichaelLim24 @cogeco Out in upper middle and grand oak trail too.i have a deployment at 12.@cogeco help!!!

  • gericco Gericco (@gericco) reported

    @cogeco Why am I also experiencing outage in Milton as well