Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (55%)
- TV (20%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, St. Catharines, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, and Saint-Philippe-de-La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 days ago |
|
St. Catharines
|
TV | 4 days ago |
|
Brockville
|
TV | 5 days ago |
|
Toronto
|
Internet | 7 days ago |
|
Pembroke
|
Internet | 9 days ago |
|
Vancouver
|
Internet | 10 days ago |
Full Outage Map
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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zubic (@zubic_eth) reportedHey @cogeco 🇨🇦 You are by far the worst internet provider out there. I’ve had no internet or cable for over 24 hours now, and your service has become completely unreliable time and time again. After this, I’ll be switching to @Starlink. Thanks for making the decision easy 👍
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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Tyler Sommerville (@keithurbfan) reported@kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash
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TheBigM (@johnref59) reported@CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.
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Jay S🐬 (@friskybusinesz) reported@Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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🎮Joey🎮 (@BlazeFirestorm) reported@status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.
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mike caldwell (@caldwellport) reported@cogeco Any estimated time of service return.
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Lexi (@Lexi58746074319) reported@passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.
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Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reportedCogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?
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R Me. (@lascelles_r) reported@cogeco Any more details on the actual progression of service restoration??
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Joe Caverly (@JoeC4281) reportedPreviewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail
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Giodoc (@dongiodoc) reportedThe only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco
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Amanda (@Amanda90097805) reported@cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did
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Dianne Williams (@SDM_1900) reported@cogeco STILL HAVING PROBLEMS!!!
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Kenbmac (@kenbmac) reported@cogeco My service is so slow I can hardly get online. Seguin, On
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Klink VonSchultznbundy (@JGooballs) reported@Oakvillejaysfan Some companies have garbage customer service but not Cogeco.
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JerryP (@yarop) reportedWhat a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.
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Norm (@quietlybless) reported@cogeco better have service running for the game. Its been 15 hrs! Although storm is out of their hands, 2 minutes on hold to find out my postal code area still has outage is an unnecessary time grab. Add this to the other 364 days the service sucks. @CRTCeng
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Norm (@quietlybless) reportedIt says FF but as you can see , the screen does not move. Another hot day , indoors with s**t-ball service from @cogeco @CRTCeng
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Norm (@quietlybless) reported@cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc
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Frazer Smith (@frazoono) reported@cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?
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🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported@cogeco Is there an estimated time until we see service returned?
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D.S (@Davidschonitz) reported@scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters
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Prime92 (@Prime921) reported@Andywarski I bet you poor bastards have Cogeco internet.
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Nern (@ItsNern) reportedthis restaurant has better Internet than my house **** you Cogeco you suck
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
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Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported@JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?
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Mike (@michaelzapper) reported@cogecohelps Hey Cogeco. I was made aware that something on my network is being used without my permission to participate in cyberattacks. Would you be able to tell me the time this occurs if I called in