Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (43%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Milton, North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Montréal and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
||
| North York |
Internet | |
| Hamilton |
Internet | |
| Prévost |
Internet | |
| Gatineau |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Pearce
(@sjpearce76) reported
@cogecohelps Is Cogeco down? We’ve had no cable since yesterday.
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Liz Welsh
(@LizWelsh65) reported
@cogecohelps Are you aware that Cogeco customers are unable to open certain websites? @BluewaterPower is one. It will open when wifi is shutoff and using data so it appears this is a Cogeco issue. Please advise.
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LNG_73
(@LNG_73) reported
@cogeco hi Cogeco… any issues going on? Can’t connect to @Sportsnet NOW app using your credentials. Its opening day!!!
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SWB
(@Sugarwaterbaby) reported
Is @cogeco having issues the last day? My upload is so bad.
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Canadian Disabled United #candis
(@canada_disabled) reported
@CityNewsTO City Roku needs the news channel or Cogeco does Ontario Government only use your network so a lot of voters don't know how unfit Ford is for another term!!
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Cee Bee Kay
(@yztnuK) reported
@cogecohelps @cogeco thanks for the lies all day yesterday, I asked for a tech to come fix my internet, “no, it’s an outage” today comes and there is no outage and no tech until tomorrow. But eh credit my account $7 for my trouble.
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Andrew Lorimer
(@remirol1956) reported
@grandmagrit 💯💯💯💯💯💯💯💯💯💯 But we all tried, In Canada they won't let you Cancel sadly, The Cable Companys COGECO, @cogeco ,
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sorybean
(@sorybean) reported
Is @cogeco down near southeast Oakville? Internet seems to be fluctuating pretty bad since before lunch. Resetting modem or router didn’t help.
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Leighann Rankin
(@ldrankin2) reported
@cogecohelps I’d like to report an outage…Culham St L6h1g5 in Oakville. I’ve reset our modem twice now. #cogeco
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Connor
(@ConnorTheLeafs) reported
@calder12 Lots of stuff in the area sucks tbh. Cogeco been driving me nuts lately
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Claud
(@msclaudettes) reported
@cogeco Serm to be having connection problems eith ctv app not able to connect again
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LD
(@Jus_ME_Now) reported
@cogeco @cogecohelps can you please tell me how to get our Disney+ on our TiVo box?? Prime and Netflix added no problem
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Vince Russo
(@VinceRusso5) reported
@cogecohelps @cogeco Why call an existing customer offering what he already has? This is just poor marketing. So you gave them my number. I’m not happy.
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Nixpayn
(@NixPlaysStuff) reported
I am NOT live, playing Midnight Ghost Hunt, but @CWBArtist91 is, go hang! I'm there.. just.. not.. strimmin' cuz @cogeco has decided its fine that the internet for my entire neighborhood has been broken for 2 weeks! RT if yer ISP gives no ***** but takes youre money anyway.
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kawarthaNOW.com ®
(@kawarthaNOW) reported
There is a large Cogeco outage in Peterborough affecting approximately 85% of their client base. #cogeco #ptbo #peterboroughON
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Christian 🌊 🇨🇦 🌊
(@bigcheeser69) reported
@cogeco 🖕🤡🖕 stop emailing me your garbage! I won’t ever give you another $ EVER!! #StayAwayFolks
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Scott Ridehalgh
(@RidehalghScott) reported
@cogeco EPICO after a power outage is frustrating garbage. Just warning people.
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The Habs Report
(@habs_report) reported
@cogeco another morning waking up with no tv or internet. Happens once a month yet never get a refund.
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Erin
(@mylifeis_Music2) reported
@cogecohelps Why is Cogeco Wifi not working right you guys updating something. April 10/22 it worked fine April 9/22.
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Jim Wynne
(@napaneejim) reported
@cogecohelps I am regularly having problems on Cogeco with your feed. I look forward to CBCNN P&P and once again tonight the feed was glitching and not watchable. Will be sending same comment to CBC. Only station with which I have this problem.
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Blueshirt80
(@blueshirt80) reported
@cogecohelps Cogeco Epico is out. Tired of all the issues.
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Sean Lepkan
(@Lepper69) reported
@cogeco so wifi has been down all day so far….this outta be good 🙄
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Erin
(@mylifeis_Music2) reported
@cogeco My internet is still not working it’s acting funny since this morning .
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Tee
(@theresaM555) reported
@cogeco pay for 12 likes on business. Been down since 6 pm last night. No service tech yet. Ongoing issue for months. Never again will I use #cogeco for business or personal! Dm me for full story
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V. 🇺🇦 🌻
(@Iigrev) reported
@cogecohelps hey Cogeco! My mum ordered your Epico service and has had TWO no-show install dates. Can you please help her out? Sucks that she’s trying to become a customer and hasn’t been very well treated thus far. Help please!
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Vince Russo
(@VinceRusso5) reported
@cogeco over the last few week I received numerous calls from tele-marketers from your company. I am a loyal customer but if I continue to receive these calls, I will start looking for other options. Do you want people to think of you like duct cleaners?
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3rdEye
(@quietlyblessdem) reported
@thebobbieren @PrimeVideo Mine @cogeco went from Benny knocking on captains door to quit (?) &, clean up poop with stripper guests on board to episode with rich snobs. Never saw sh*t show, crew in hot tub with guests, or tip they got. It was like an episode was skipped? And we pay through the 👃
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Lauren Atkinson
(@LaurenA00055451) reported
Hey @cogeco. My entire towns epico internet and tv has been down since 1130 this morning and they're not even going to send someone until at least tomorrow!?! AND the website still says "no outages" Things go wrong, but noone is even trying to fix it
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Mary Boynton
(@marybeaboynton) reported
@cogeco phone, cable and internet down - colonial Cres - s/e oakville
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Robin Granger
(@masonictim) reported
Is cogeco down?