Cogeco Outage Report

@cogeco I swear to god, your internet is the worst I’ve ever seen

@cogeco Just a heads up after the storm. Tree has taken out lines in my neighbours backyard and tore down our cable line for TV and Internet. PM for address as I know your phone line is very busy (to be expected)

@cogeco Why does your outage tool keep marking it as resolved, then adding a “new” outage. This is classic metric manipulation.

bruh wtf is cogeco doing

@TheStadiaLife I'm with Cogeco myself, in Ontario. They're mostly fine. Considering I live in a small-ish town (literally a farm a few roads away) and have gigabit internet? Kinda surprising. My biggest complaint isn't infrastructure, it's the ****** modem/router combo units they "give" you.

@cogeco I have been checking your outage page that defaults to an hour longer from the time the page loads, now its 404 after telling me my outage was resolved, Cogeco wtf you doin baby?

@cogecohelps How were you able to work? Who’s your service provider?! Oh…and telling people “(t)hat’s a wrap” (without anyone from your company to respond to queries for 12 hours) when they’re cut off from their service is rather gauche wouldn’t you say? #cogeco

@cogeco Your website says my outage has been resolved - and it has not. It’s been almost an entire day now and my power didn’t even go out.

@BurlingtonHydro My power just returned. My Cogeco line seems to be down. Hope everyone remains safe and Happy May 2-4.

@cogecohelps Is Cogeco impacted by the storm today. My connection is down

@cogecohelps internet down after the storm... no reported outage on the Cogeco site for our postal code

@cogeco Support and fix your internet first💀🖕

So much for getting service back by 10:30 pm last night #cogeco we still don't have any and my data is barely working so I'll be lucky if this even posts

@gabbett_matt9 @cogeco My hydro never went out yet haven’t had tv or internet since 1pm, worse yet @cogeco outages page says no disruption in my area. Wondering if they don’t have enough employees to handle the work.

12:38 am; @cogeco is back but, running 1/4 of overall speeds vs 1TB downloads that it should be. Happy to have service again after 12 hours of burning up my mobile data. Hope line strength is corrected.

@CanadianNunya @cogeco Yeah, I don't blame you. Rogers is just the same and I won't touch Bell again. At least you caught it after only a month, or it probably would have taken longer to fix. The biggest problem is probably turnover and lack of training, which leads to terrible customer service.

@cogecohelps @cogeco I’m still waiting for internet to be back, it has been 4hours now and I have tried to call your technicians 7 times with no response, all I hear is repeatedly saying unplug the power to restart which doesn’t work at my house, please help, thank you.

Good morning @cogeco @cogecohelps any chance we can get a realistic idea when we might get service back, I understand the storm but every hour the check for outages message says next hour. Just give me an honest timeline ffs.

@cogecohelps Down and out - Cogeco cannot restore service - cannot dispatch a tech for 4 days - welcome to the high tech world - NOT

@cogecohelps sadly when I ask cogeco for technical help you never give it. smh! don't bother responding because I cannot figure why i'm so stupid to ask you for help knowing full well you never give it. EVER!

@cogeco What the **** is the problem with your internet💀

@WeedStreet420 @cogeco @cogecohelps How they actively rolled out this garbage product, constant commercials, and keep converting customers to it, is a good way to get more cord cutting.

.@Cogeco @cogecohelps Your Epico is brutal garbage. From laggy remotes, no search function across the platform (seriously?), getting booted from ongoing recordings, countless other daily bugs… I’d pay you to remove Epico.

@cogeco can you guys please fix the wifi issue

@CanadianNunya @cogeco When isn't a cable company charging too much. At least they found that they had charged you too much. It's too bad you had to sit there while they fix their screw up.

@cogeco outage again at L8S since 7pm 😩 glad i have PS5 to keep me company but i was uploading video interrupted at 35% done smh 😑

@cogecohelps @meowmeowzai Hydro is fine, just no Internet at the same area. Cogeco outage shows no outages, amazing!

@GoBlueCdn @cogeco @cogecohelps I have the same ****, I've never seen anything as buggy and slow as Epico, I hate everything about it. Android TV was a great idea but the hardware sucks. Keeps crashing and restarting multiple times every day.

So I did a test. Even if I power up right now on a generator, Cogeco is down so it would be pointless.

@cogeco Your internet need a fix, now!