Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (41%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Amherstburg, Ottawa, Toronto, Montréal, Hamilton, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Amherstburg |
TV | |
| Ottawa |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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J.Lauko 🇨🇦
(@JaysonLauko) reported
@cogeco y’all **** is out again
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Stephane Charron
(@stephanecharron) reported
@cogeco down again! time to switch to another provider.
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Mitch Johnson
(@MitchJohnson12) reported
Hey @cogeco @cogecohelps - what’s the rebate going to be for this months poor service? Working from home, lots of us will be losing during these delays. Thanks in advance.
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𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦
(@semiscient) reported
@TekSavvyCSR Sorry, wasn't clear - No issues at all, even though your lines are Cogeco's. :-)
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€®ℹ© 👈❤🌏
(@ericnorthbound) reported
@cogecohelps @DovaleStevo Why cant you send email or text messages to subscribers once you've recognized the downtime? Is there an official tweet yet on this from Cogeco? Resolution ETA? Also why is your contact number not in service?
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Michael Freeman
(@napawinecoop) reported
@cogecohelps unbelievably bad service- even worse than your usual uncaring support staff. I can not tell you how much I regret switching back to Cogeco. I thought in the 15 years I was with Bell things would have improved. Apparently not. I’m switching back.
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BeardedBossAlex on Twitch
(@BeardedBossAlex) reported
@cogeco Resolve your DNS issues. My internets up strictly because i changed the DNS server on my router. This is unacceptable from a network provider to have the same issue twice in a week
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Diane Galambos
(@KitchenBlissCa) reported
@cogecohelps DOWN AGAIN. Am dumping cogeco. Bye bye.
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Chris Farley
(@cfarleyPT) reported
Hey @cogeco, is internet service out in Ancaster for the second time in 4 days?
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Scott Mulligan
(@scottinmotion) reported
@cogeco is there service interruptions occuring in Halton Hills? My internet isn't working.
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Ashley Mcclaskin
(@McclaskinAshley) reported
@eesa_rahim @cogeco I like Roger's :) I had them when I lived in the city and I had cable phone unlimited internet roger security for 120 a month that 3 more things for 40$ more and I didnt have this much issue.
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LNG_73
(@LNG_73) reported
@cogeco Are you having some issues at the moment? I am trying to call customer care at it says the phone is not in service.
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Julia McKay
(@JMcKayPhotoWhig) reported
@cogecohelps internet very intermittent in #ygk - any word on what is causing the 2nd issue in one week? #cogeco
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Liliana perez
(@Liliana87419321) reported
@ihoplad @cogeco Second internet outage? I am sure you will be offering a discount this month.
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Bower
(@77Bower) reported
@cogeco is your internet down again?
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M.R.S
(@Manj_4_U) reported
So much teaching online @cogeco is down AGAIN🤯
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Mercedes
(@DietBatteryAcid) reported
hey is anyone else with Cogeco also having problems? this is the second time this week, ik a few days ago there was some outage.
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Fabrizio
(@FabrizioGiannu2) reported
@cogeco Still down this morning
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Brittany Nicole
(@britttNN) reported
@cogeco The problem is back today, my internet has been out for 30 mins now, help? I’m in Hamilton and I’ve heard other cities are experiencing outages too.
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Alan Cross
(@alancross) reported
Hey, Canadians: Is your Internet (Bell, Rogers, Cogeco) down? Just checked Downdetector and...wow!
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Jose Mussi
(@jmussi) reported
@servicesdown_ Still down in Oakville. DNS outage is unacceptable. COGECO resilience has always been an issue and now is a crisis.
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Lina🦄🐱
(@Lina_Buns) reported
@cogecohelps @BabyYodasAuntie @cogeco Your servers are down again. Have fun
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Lyndon Bailey Duff 🐝 🏀
(@Lyndon_B_Duff) reported
@cogeco your internet is down again. smh.
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FreshBeatzProduction
(@freshbeatzprod1) reported
@71DavidJC @cogeco Bad timing homie. I been down only 3x in 20 years. But this week 2x lol
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Kristine Murray
(@bluechick08) reported
@JraigeJoe @cogeco I just called @cogeco and was hung up on. Your customer service is a joke !
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Himavarsha Reddy
(@HimavarshaJ) reported
@pauldgowan @cogeco Yes . internet is down again
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Kristine Murray
(@bluechick08) reported
@nicforget @cogeco Yes! Why are we paying so much for internet when it’s down again ?
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Olenka Crewe
(@CreweOlenka) reported
@cogecohelps Cogeco why is the city of Milton without internet service again? Children are are trying to study from home and they certainly cannot be successful without proper connection. Can you pls give an update IMMEDIATELY
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Barry Alexander
(@WhatBarrySaid) reported
@cogeco Service is out AGAIN. And then you disconnect your phone while not putting out an official update on this feed. This is the single worst display of customer service I’ve ever seen. Get your act together. Cc @cogecohelps
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kevin kelner
(@KevinKelner) reported
@cogeco @cogecohelps Outage in Burlington #BurlON