Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (57%)
- TV (23%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Windsor, Toronto, Ajax, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, Waterdown, and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor
|
Internet | 1 day ago |
|
Toronto
|
Internet | 3 days ago |
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Ajax
|
Internet | 4 days ago |
|
Windsor
|
Wi-fi | 4 days ago |
|
Toronto
|
Wi-fi | 5 days ago |
|
Montréal
|
Internet | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Norris (@pgmnorris) reported from Oakville, Ontario@cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.
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Andrew (@AndrewWahl) reported from Hamilton, OntarioHey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH
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Hashir Rasul (@hashirrasul) reported from Oakville, Ontario@cogeco Is there any internet outage in Oakville currently?
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Shirley Kunca (@MrsKunca) reported from Kingsville, OntarioHeh #cogeco get your line off my friends’ house and fix the facia from 2 years ago @ 843 Wride in Kingsville....unacceptable customer service. @cogeco @cogecohelps
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D.E (@DEGHawkLeaf) reported from Quinte West, Ontario@cogeco hi can you please update the guide on TiVo for WWE Network and tsn2 there are things I would like to record but I can't do that if it just says WWE Network programming and to be announced
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AlexJugloff. (@AJugloff) reported from Hamilton, Ontario@cogeco is there an internet problem in upper Stoney creek ??
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Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario@cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?
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Krystin Lee (@krystin_lee) reported from Oakville, Ontario@cogeco Spotty service for weeks, a 24 hour outage on weekend and my internet is out again. Dare I say it’s time to return to Bell?!?? This is insanity!
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Peter Norris (@pgmnorris) reported from Oakville, OntarioCogeco do you have a bigger platform than Twitter that I can complain about your service I have the top of the range 1GBPS service it’s the worst intermittent service in Canada every day it’s useless 😩😩😩😩😩😩😩😩😩😩😩😩😩😩@cogeco @cogecohelps #cogeco
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Diane (@payagirl) reported from Milton, Ontario@startca something is going on with your lines through @cogeco many people complaining about service coming and going
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Jeff Boulton (@JeffBoulton) reported from Hamilton, OntarioWhile it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.
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Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, OntarioDoes anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?
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Muskoka Car Guy (@nobleroberson) reported from Huntsville, Ontario@cogeco internet is out again today on Silverdale dr Huntsville Ontario. I believe the the problem is from Aspdin Rd lots of tree on line from a couple of Kms from storm last week.
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jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting
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Bill Dickson (@billmdickson) reported from Smiths Falls, Ontario@cogeco Hi. I see no issues on the website, but any other reports of internet outages in eastern Ontario?
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Kenbmac (@kenbmac) reported from Hamilton, Ontario@cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you
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Northern Girl 💫 (@HastaManana1967) reported from Peterborough, OntarioHey @cogecohelps @CogecoBusiness any phone and internet issues in Peterborough? We are down and it’s a bummer. #nowifi #nophone @cogeco K9H3J9
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coleefy 🇨🇦🇵🇭🏳️🌈 ➐ (@coleefy) reported from Chatham-Kent, Ontario@cogeco Hey Cole, Cole here. Internet in Chatham is down for 15 mins already :(
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Andrew (@AndrewWahl) reported from Hamilton, Ontario@cogeco hey our network is down again. At least the third time in a week. What’s up?
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B. (@bryancomplains) reported from Hamilton, Ontario@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
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Tansy Ko (@tansyko) reported from Hamilton, Ontario@cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Marcus Boutilier (@SportMajor) reported from Gananoque, Ontario@cogeco @OilersJohn So as I was saying..... as OilersJohn is not a customer of yours...... what’s up?
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Valerie Davies (@vdavies65) reported from Kingston, OntarioWatching CBC news for the last several days via Cogeco it is terrible. Breaks up constantly like.we would have during a bad storm. Tonight it is impossible. What is this about?
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Marcelo Souza 🇧🇷🇨🇦🔬🧪 (@msouza3d) reported from Oakville, OntarioYears using internet services in two different countries and the guys from @cogeco and support team has the best customer service until now so far !
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HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Nathalie Godbout (@Lilycat55555) reported from Kingston, Ontario@cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number
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Stacy (@Samtwo2) reported from Hamilton, OntarioIs anyone else's Cogeco cable/internet down? #HamOnt