Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (57%)
• TV (23%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Belleville, Toronto, Windsor, Ajax, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, and Waterdown.

City	Problem Type	Report Time
Belleville	TV	1 day ago
Toronto	Internet	2 days ago
Belleville	TV	2 days ago
Windsor	Internet	3 days ago
Toronto	Internet	5 days ago
Ajax	Internet	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emi Paternostro (@ProximitySound) reported 6 minutes ago

  Cogeco’s DNS is down AGAIN. @cogecohelps Can you please keep the monkeys out of the server closet? I told you storing bananas there was a bad idea.

• 
  Lisa (@Lisa31998902) reported 7 minutes ago

  @servicesdown_ Cogeco internet suck... It is down again

• 
  Amanda 💚🐕 (@StoneCityK9) reported 11 minutes ago

  @canuckbird @cogeco Yes, Cogeco has posted there is an outage affecting several parts of Ontario 😣

• 
  denny murray🇨🇦 (@DennyBeardface) reported 12 minutes ago

  @cogeco Seriously! Twice in one week we have no internet connection! WTF Cogeco?!!

• 
  Wayne Bryant (@Wbryant15Wayne) reported 13 minutes ago

  @cogeco I am reporting that the internet is down in Lasalle

• 
  JCBolduc (@JCBolduc) reported 15 minutes ago

  @Cogeco How hard is it to not **** up continuously while charging exorbitant prices? Your incompetence is mind-boggling. #cogeco

• 
  Daniel Lewis (@richardlewis88) reported 16 minutes ago

  @cogeco your down again!! Please provide ETA on when it’s fixed?

• 
  Daniel Ferreira (@agent00jack) reported 16 minutes ago

  @cogecohelps @cogeco internet outage again. Southeast Burlington 10:15am

• 
  Janet Lebeau 🇨🇦 (@JanetLebeau) reported 20 minutes ago

  @cogeco Is this happening again? I’m having issues today!!

• 
  Kyle Morin (@Kyle25Morin) reported 25 minutes ago

  @cogeco what the hell!! Down again. Get your act together and figure it out🤬🤬🤬

• 
  Karin Gorham (@merlinssister12) reported 26 minutes ago

  @cogeco Down again? This is unacceptable!

• 
  Bradley Finlayson (@GingerFin92) reported 28 minutes ago

  @cogeco is the internet in Niagara falls out I am having issues all of a sudden

• 
  Justin (@Justinc0234) reported 28 minutes ago

  @sullypat4 @cogeco Hamilton is down aswell

• 
  Still here 🇨🇦 (@heatherlynnf) reported 31 minutes ago

  @ppreville @Ptbo_Canada @cogeco Yup. Ours is down. We have had to reset ours a couple times a week for the past year. But reset isn’t helping this morning.

• 
  PatrickKinsie (@PatrickKinsie) reported 36 minutes ago

  @cogecohelps @cogeco second outage OF THE WEEK in Oakville. People are relying on your service. You are letting us down.

• 
  Amy (@Amy12724680) reported 38 minutes ago

  @cogeco I still don't understand why you keep in business if you can't provide service and hang up on customers when they call to get answers. How am I supposed to work from home or my kids learn if there's no internet, this is getting ridiculous.

• 
  Ashley Robinson (@Ashleigh1230) reported 39 minutes ago

  @cogeco my internet has not been working properly since the large outage we had a few days ago, is there someone I can speak to as I called the tech support number on your website and it said number not in service. I have 2 kids that are learning online and need the internet

• 
  James Barkshire🤘🏻 (@Barkshire_) reported 41 minutes ago

  @cogeco @cogecohelps This is now the 3rd or 4th time this week alone you have had DNS server issues. When are we expected to have this resolved and not continue to go down? This is severely impacting my ability to work from home during this pandemic.

• 
  OliverKlozzon (@klozzon) reported 43 minutes ago

  @ihoplad @cogeco Keep dreaming...they always promise a price reduction and never deliver..

• 
  Michael Rutkowski (@AnAgentOfChng) reported 43 minutes ago

  @cogeco Down again today it seems?

• 
  Joe Smuczek (@SPF314159) reported 43 minutes ago

  @cogeco is internet service down again?

• 
  Rose Roberts (@Rosezilla4) reported 45 minutes ago

  @cogeco internet outage in Kingston

• 
  Ruth Bishop (@bishopruth5) reported 47 minutes ago

  @cogeco Are the outages again today in the L8H 7E3 area? Having trouble with the internet again. Grrrr

• 
  tequilabyte (@tequilabyte) reported 48 minutes ago

  Yo, @cogeco, you down again?

• 
  Kuri (@PopsXxl) reported 48 minutes ago

  @cogeco Damn experiencing it again

• 
  rebecca (@unharmonizedd) reported 51 minutes ago

  @cogeco what the actual ******* **** is going on?

• 
  Jeff Bolichowski (@JeffB_Media) reported 54 minutes ago

  @cogeco down again. This is ridiculous. How am I supposed to get any work done when the Internet keeps taking a dive?

• 
  Chloe 𓆦 (@c0nspirewme) reported 55 minutes ago

  Anyone else having internet issues with @cogeco ?

• 
  always the consumate professional (@SueCain62496771) reported 1 hour ago

  @cogeco Are you experiencing issues again? Internet stopped working about 15 mins ago. I am in Parry sound

• 
  Mark Baldinelli (@MBaldinelli) reported 1 hour ago

  @cogeco this is ridiculous. A second outage in the same week. Do we get a refund for the outage!!!!!!!!