Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (51%)
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Internet (29%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, St. Catharines, Toronto, Stoney Creek, Watford, Kingston, Port Hope, North York, Georgetown and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Cornwall |
TV | |
| Mississauga |
Internet | |
| Montréal |
TV | |
| Bradford West Gwillimbury |
Internet | |
| Leamington |
TV | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin Switzer
(@dust_the_bust) reported
@cogecohelps I woke up to a text from Cogeco saying you fixed an issue with my modem. Now it doesn't power on.
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|||◼|| ₦3Ɽ0₮1₵₳ ◼|||◼ |
(@AnttiUp) reported
Such lies. Spoke to a tech @cogeco at 10:30pm & I asked, "How bad WAS the wind storm there", he said he was answering the call from #Windsor & he stalled as he stuttered "No, not bad". Considering the automated message while waiting I’d say it was 9 AM in India. #cogeco #ONStorm
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McIver
(@ScottMcIver34) reported
@cogeco Why aren't the lines buried to begin with. Stupid.
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hockeynut
(@snowmanonfire) reported
@cogeco around 8 mb is my internet speed tonight shut off everything rebooted the router and 8.57 mb is supposed to be close to 1 terabyte. Wtf am I paying for DSL is faster.
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Anand Saraf
(@asaraf28) reported
@cogecohelps @cogeco Thank you for a reply, is there any estimated time for this fix?
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Cogeco Québec
(@CogecoQC) reported
@KevinBurke32 @cogecohelps Hello Kevin! I'm sorry to see that you have an issue with your services. Please contact @cogecoaide to speak with our Quebec Customer Relations Specialists. Thank you very much, Tristan Cogeco
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Kodie Trahan Guay
(@kodietg) reported
@cogeco your outage reporter is bullshit. The estimated time of service return is always an hour after you check the stupid thing. I literally just refreshed the page and it updated by a minute. How do you think this is good customer service?
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
I HATE automated phone calls from companies! @cogeco was supposed to be here tonight to fix my internet. They called earlier to say the tech guy was sick & would now be here tomorrow. Just had an automated call I couldn’t understand so now I don’t know what the hell is happening!
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Dr.Voltz
(@VoltzDr) reported
@cogeco Is there an outage in Oakville? I’ve reseted my router a bunch of times and still get no connection.
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SENT HOOK
(@TheAsianAntics) reported
amazing ******* match that was utterly ruined by absolutely HORRENDOUS cogeco connection. 8 ******* TIMES THE TV RESTARTED WHAT ******** EPICO. bout to drop the whole provider over this horse ****. ******* MISERABLE. good job hangman n bryan. **** cogeco. #AEWDynamite
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Kay2 🇨🇦
(@Kattjohn60) reported
Hey @cogeco Can you please fix the TV guide listing for The Agenda with Steven Paikin. You've had Mandy Paikin as the host for 3 weeks. Do better ...
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AstraPfizered HannaH Dog🇨🇦🏳️🌈😷
(@PoodlesLLC) reported
@JamesHozer @startca Cogeco is having issues related to power failure. 🙄 Start uses their infrastructure..
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Cogeco
(@CogecoAide) reported
@KevinBurke32 We're working on it but we don't currently have a specific time of resolution. Very sorry for the inconvenience. Thierry Cogeco - Trois-Rivières
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*fusion*
(@FUSl0N) reported
@NoMansion_RL I called the company @cogeco to see but it says they are gonna be installing it eventually but no tech support gave me a official date :/
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Christine♡
(@cedwardssxo) reported
Anyone else's internet out/not working?? #cogeco #cogecooutages @cogeco @cogecohelps
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lookas
(@tokisuno) reported
@cogeco why do u guys sell modems with faulty chipsets, and then not allow customers to change modems. intel puma cpus are known for being **** and it's the only thing u offer. i cant ******* win with canadian isps dude i just wanna play melee.
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Halfpint
(@Halfpin70400132) reported
@canadaposthelps hello. I have been waiting for a new modem from Cogeco. I specifically asked that I be able to pick it up at a Canada Post outlet as I do not have access to the mailbox at my building. apparently it was delivered here anyway & sits unable for me to p/u..help.
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Alon Metser
(@mistermetser) reported
@cogeco @cogecohelps another outage - 2 in 4 days…no a good sign for a new customer …
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Alex
(@lexmaya2017) reported
@cogeco how can I report an outage online?
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Andy Thornhill
(@athornhill44) reported
@cogecohelps @cogeco I am in southeast Oakville and have no internet. We had a power outage for 3 hrs , power is back but no internet connection.
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
So the power comes back on finally and now @cogeco internet is down. Ugh!
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Anand Saraf
(@asaraf28) reported
@cogecohelps, @cogeco: Internet's down! Hamilton Downtown, since past hour now, can you please help?
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
Coming up on six hours since @cogeco internet went down in Trenton and we’re still waiting. No updates from @cogecohelps lately so I assume they’ve gone home for the night to working internet. This is ridiculous. #quintewest #quinte #belleville
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AstraPfizered HannaH Dog🇨🇦🏳️🌈😷
(@PoodlesLLC) reported
@startca We assumed it was a Cogeco issue. No idea on when it will be restored? Thanks for your response!
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Elemental Owl
(@elemental_owl) reported
@cogeco is the worst damn ISP, damn modem stopped wanting to work while I was playing a game and ruined everything, GET FREAKING BETTER PLEASE, and stop being cheap
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Ashley B
(@ashleybackers) reported
Yikes @cogeco guy at my door trying to get us to switch legit just asked me if I pay the bills or my husband does. Ummm, what? Have you updated your training manual in the last 30 years? Epic fail.
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Ms Kaz Peters🇨🇦Liberal•RBG•#NeverForgetThe14💔
(@Karens_Red_Pony) reported
@pjp195501 @ddale8 Never Shaw. Cogeco is better, as much as they tick me off sometimes, but never Wightman.
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ashley cochrane
(@acochrane8) reported
@cogeco @cogecohelps Is there an outage/issues in Niagara region? Having issues with epico
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Campton's Cider Company
(@Camptons_Cider) reported
@cogecohelps internet outage after improperly loaded truck cut cables along Highway 2 between Kingston and Gananoque. Tech Rep in Burlington says that only 3 cogeco customers are out, but he didn’t seem to appreciate that the addresses he listed are along 5 km of road #rurallife
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🇨🇦Junie B💯❤️
(@OliverMayaAndMe) reported
@cogeco Every time there is an outage it’s a cut cable. #justsaying