Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (41%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Uxbridge, Peterborough, Trenton, Toronto, Brantford, Bolton, Sarnia, Barrie, Harrow, Windsor, St. Catharines, Napanee, Oakville, Guelph and Brownsburg-Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
TV | |
| Peterborough |
Wi-fi | |
| Trenton |
Wi-fi | |
| Toronto |
Internet | |
| Brantford |
Internet | |
| Bolton |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@HushhTv) reported
Dog **** provider @cogeco
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Caracticus Thirdaisi
(@Caracticus) reported
@TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.
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CB
(@ChristianMUFC91) reported
@cogecohelps @cogeco No it is bullfighting. The match is airing on this network in the us and this is supposed to be the us broadcast but it isnt and ive had to subscribe to something else in order to watch it, after already switching my channels on cogeco in order to watch it earlier. Frustrating.
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Rich Thorpe
(@exit716) reported
@RobertB_Rice That movie was so bad, the Cogeco Cable previews service made fun of it when it came out. Based on the science fiction writings of L. Ron Hubbard.
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mythicalJayde
(@mythicaljayde) reported
@cogecohelps I'm trying to log in to my sportsnet now account to watch the baseball game (as per usual), but even though I have those channels, it's saying I have no subscription to them on my cogeco account. Are there problems with 3rd party logins right now?
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Bitchiest ***** of all Time
(@GoddessVL) reported
Why ******** is cogeco always down
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Marcia Kennedy
(@mmemouse) reported
@cogecohelps Halp! Cogeco TV Guide sez Atlanta @ Boston baseball is on 479. SportsPak sez 438, but that's basketball. My 479 sez channel unavailable.. Contact Cogeco. So I am. Boston is currently down 3 runs. What do I do now?? I am in Wheatley Ontario
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ɔɹɐɯ
(@iammarcdaniel) reported
@cogeco outage in st.Catharines? Modem reboot did nothing
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Keely Lowry
(@Keellz_) reported
Screw you @cogeco . Internet goes down and there 5 min left in the @MapleLeafs game
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Kris Cardwell
(@please__ignore) reported
@cogeco take your service change request form down! I submitted 3 times, well in advance, to ensure that I'd have internet the day I move since I work from home. Finally got through just to get an email telling me to CALL?! Now I won't have internet until almost end of day on 2nd
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YJ
(@yjamous) reported
@cogeco your router and service have been very bad for the past 2 months. Router restarts randomly and Wifi stops and you can’t access the device access management! When will this be sorted out?
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Real Gay Redneck
(@realgayredneck) reported
@nukedathlonman @kaplanmyrth @TekSavvyCSR I don’t want to be the bearer of bad news but yep, your rates are about to go up and bell / Rogers and most likely Cogeco are going to laugh at you while their spit rolls down your face. This is a truly sad day!!!
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Rasak ADEWALE Bakare
(@roxyamh) reported
@cogeco what is the issue again? Your internet has been erratic since yesterday at Queens Drive and Glenwood School Dr. Junction, Burlington. Is there a breakdown again? I have restarted the modem well enough! @cogecohelps
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the BRO
(@CanniluxCEO) reported
@cogeco @cogecohelps when you #stream for a living. EVERY time your service cuts you loose viewers and hosts that are important for growth. Too many times now this has happened. With 0 resolution on your part. Paying for a service for a 4th of the expected result... #badform
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Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogeco @cogecohelps @CRTCeng So I finally think I figured out how to fix my internet. So I am going to log every time I am working and my internet goes out over one month. Then I am going to invoice you for how much money it cost me to loss the internet.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.
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Gunter Nine
(@GunterNine) reported
Need to VPN into a clients system. Won't work. Reboot system. Nope. Reset network connections. Nope. Let's reboot modem. Nope. Power cycle Modem. Yup! But now Wifi is ******. Why is it always your ******* modems Cogeco?
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JFT🇨🇦
(@jft_sports) reported
@cogeco has been really really bad this past week; not even outages just constant drops all day every day this week Awful when you have to work from home
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the BRO
(@CanniluxCEO) reported
@cogeco heya how long until the outage is fixed !!??
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Bushman
(@bushmanelectric) reported
Or is it a cogeco issue
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Tom Fromanger
(@TFromanger) reported
@BridgieCasey @MixedUpMoney @TELUSsupport Over the years I’ve been with Rogers , Telus, Bell and Cogeco they all have issues and all give new subscribers far better deals than existing customers
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Zuppy
(@MonkMode_) reported
Another outage with Cogeco! I'm sure it's just my computer no possible way an internet company could be at fault!
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Endeavour
(@EndeavourNM) reported
@cogeco @cogecohelps for the 3rd time in 5 years you guys managed to again screw me over, and give me terrible service. Then proceed to not fix it for months. This is the 3rd month in a row of not fixing a overloaded node. This is ridiculous!! FIX MY SERVICE!!
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Dave Glover 🐔🍷🇨🇦♿
(@legant66) reported
@yourtvnland Internet in Cobourg is Down AGAIN 3rd time today??? WTF @CogecoBusiness @cogeco this is happening WAY TOO often. Seriously
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Rodney Marois
(@patchcollecter) reported
@cogecohelps I am using thunder bird as email I need the setting for Cogeco so I can send rec mails please help
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Young Huey
(@Princ3blu) reported
@cogeco ******* sucks donkey ****
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Philip Pompili
(@PhilipPompili) reported
@David_Moscrop “It’s a big win for large telecoms like Bell, Rogers, Shaw, Quebecor and Cogeco who argued lower rates would harm network investment, including in rural areas” because they were so heavily invested to begin with.
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Allan Etmanski
(@allanetmanski) reported
@SteveCoville @cogecohelps This is a Cogeco issue. My Shaw Direct still has Sportsnet on.
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Mary
(@celticMARYd) reported
@cogeco outage in Niagara Falls?
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Gord Smith
(@gordsmith92) reported
from
Hamilton, Ontario
@cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!