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Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Ajax, Windsor, Toronto, Montréal, Niagara Falls, Scarborough, Kingston, Calgary, Milton, Mississauga, Georgetown, Brampton, Kemptville, Waterdown, and Peterborough.

CityProblem TypeReport Time
Ajax Internet 21 hours ago
Windsor Wi-fi 22 hours ago
Toronto Wi-fi 2 days ago
Montréal Internet 3 days ago
Toronto Internet 3 days ago
Toronto Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Terry92149751
    Just Me (@Terry92149751) reported

    Hey @Cogeco Just got a phone call from someone at a call center offering a $110 promo package. This is a business and we ALREADY use Cogeco for all our services. I told him we are a customer, he immediately hung up. If he is legit, you need to talk to that company. If not, yikes

  • Jonsnow2929
    Jon (@Jonsnow2929) reported

    @cogeco Why is absolutely nothing being down about burlington? Website saying no outage It's been out since 530 and not one single tweet acknowledging it. This is completely unacceptable

  • rubykhan8
    ruby khan (@rubykhan8) reported

    Cogeco still have Internet outage

  • TheDH14
    The Degenerate Handful (@TheDH14) reported

    @cogeco cancel my services. These prices are outrageous

  • mare336
    Marilyn (@mare336) reported

    @FlipFlopPierre @cogecohelps Cogeco is down. Apparently they are working on it. Edgewood area down

  • cogecohelps
    Cogeco (@cogecohelps) reported

    @ZakGodard_ Hi Zac, Sorry for the delay, I just fired up the game on my Epico app and its playing for me. However I am at home on my Cogeco network.

  • kathytheroux
    ktheroux (@kathytheroux) reported

    @cogeco we have an outage

  • 3CH0plays
    🤷🏻‍♂️ (@3CH0plays) reported

    Just got @cogeco internet service set up here an hour ago, and it’s already out completely. If you’re in Canada and this option comes up, I’d recommend avoiding - do not set up service with them. I’ll be cancelling within the next 24 hours.

  • smokemich
    Mich 🍁💙🤍🐦 (@smokemich) reported

    @timbosrt4 @MapleLeafs Ya that sucks I switched from cogeco years back went back to bell because their picture sucked watching hockey was like watching not in high def

  • DrJamesCKPorter
    Dr James Porter (@DrJamesCKPorter) reported

    So @cogeco emails advising me of a price increase in internet services “due to inflation”…seriously? Inflation is decreasing ..increasing financial burden will only increase it again! Plus my damn internet isn’t working properly & I’ve only had it for 2 weeks!! #endprofiteering

  • DrummingPfeffer
    DrummingFluff (@DrummingPfeffer) reported

    @cogeco our power has been back on for hours but our internet still isn’t back on. Burlington, Ontario. Do something? Your customer service rep was less than useless

  • TommyRyan26
    Tommy (@TommyRyan26) reported

    @cogeco fix your **** my internet and cable have been out in downtown Windsor for over 6 hours now

  • krypto77
    Rajeev Sharma (@krypto77) reported

    @Cate1771 @cogeco Where are you located, I am still down

  • aazam_consultan
    Adnan (@aazam_consultan) reported

    This somehow got resolved on its own, seems like a cogeco issue that they were aware of. Hope it sorts for the rest still experiencing issues.

  • loutrebrule
    Undercover Chicken Fella™🐓🇺🇦🌻 (@loutrebrule) reported

    @netblocks In my experience, COGECO sucks.

  • robynpedia
    Robynpedia (@robynpedia) reported

    @cogecohelps outage in Burlington? Giant flash of light and then cogeco app alerted everything down

  • RobertLaing10
    Robert Laing (@RobertLaing10) reported from Brighton, Ontario

    iF YOU ARE LOOKING FOR CABLE IN THE BRIGHTON ONT AREA, STAY AWAY FROM COGECO. COGECO IS THE WORST CABLE SERVICE IN THE WORLD. i CANNOT WATCH ONE SHOW WITH OUT IT DROPPING IT'S LINK. COGECO SUCKS BADDDDDD

  • mr_sewali
    Adrian🇺🇬 (@mr_sewali) reported from Ottawa, Ontario

    @cogecohelps Does Cogeco offer service in Ottawa?

  • HowiesGems
    Howard Ratner (@HowiesGems) reported

    @cogecohelps More than happy to keep this public. Phone support said the best they can do is send someone on March 3rd at 5pm. The outage was recorded by Cogeco at 12:03am March 1st, it’s now 10:30. Make it make sense? Two outages in two days? Be better

  • MarkRotman
    Mark Rotman (@MarkRotman) reported

    @cogecohelps sent a DM with link to check RBLs. it’s not a problem with my account, it’s a problem with the cogeco IP range - any address in 24.150.0.0/16

  • erikjrussell
    Erik J. Russell (@erikjrussell) reported

    @cogecohelps What’s the latest on the internet outage in Milton? Ours is still down after 4.5 hours. Clarke neighborhood. @cogeco

  • erikjrussell
    Erik J. Russell (@erikjrussell) reported

    @cogecohelps @cogeco internet still down in Milton. Have you guys just stopped replying to questions? We need a response. People can’t do their jobs.

  • markmaunder
    Mark Maunder (@markmaunder) reported

    @cogeco I received a text saying there were outages in my area, but when I went to your support page and typed in my postal code it says "no outages detected”.... yet my wifi has been out for four hours now. I’m in Burlington L7P. Is it my modem? Reset it twice.

  • timbosrt4
    Tim From The Patch 🇨🇦👍 (@timbosrt4) reported from Peterborough, Ontario

    Thanks again Cogeco for blacking out my @mapleleafs game. I’m in Peterborough you idiots. Switching to Bell tomorrow. Never once had a leafs game blacked out by bell in over 20 years. Absolute bullshit. 😳

  • DancerMegs
    Meghan Labadie (@DancerMegs) reported

    @cogecohelps @cogeco Can't DM for some reason. Talked to a phone agent there is a maintenance outage in the area that is not on the website. Unable to give an ETA. Just trying to decide to stay or go home 🤔

  • TylerLegg17
    Tyler Legg (@TylerLegg17) reported

    @ClrSameeraAli @cogeco @cogecohelps Ours is down still in Georgetown

  • jhajjharmanjots
    HarmanjotSinghJhajj (@jhajjharmanjots) reported

    @cogeco My internet is still not working in Hawkesbury, ON

  • dylan_lamothe
    dlamothe88 (@dylan_lamothe) reported

    @APTNtv fix your channel. @cogeco

  • svilloza
    sasha villoza (@svilloza) reported

    @cogeco your service is terrible, you keep coming to fix the modem and it doesn’t work. I work from home and meet to go to a coffee shop as i keep having failing internet bad yet continue to pay $90 for a no service.

  • JMD2919
    Jordon DeLaurier (@JMD2919) reported

    @cogeco your service has been awful. It’s been one full year, my promised price has risen twice and tv is down AGAIN. Oh and 30 minute wait time to get tech support is always the case. Can’t wait to switch to Bell once their fibre setup is finished on my street.