Cogeco service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (52%)
• TV (24%)
• Wi-fi (14%)
• Total Blackout (5%)
• E-mail (4%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Brampton, Sherbrooke, Toronto, Welland, Thorold, St. Catharines, Toronto county, Montréal, Hamilton, Burlington, West Lincoln, Brockville, Pembroke, Vancouver, and Nepean.

City	Problem Type	Report Time
Brampton	Internet	1 day ago
Sherbrooke	Wi-fi	1 day ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago
Welland	TV	1 day ago
Toronto	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PWindsor (@PWindsor2) reported 11 seconds ago

  @MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?

• 
  Smurfetteqt (@smurfetteqt) reported 5 minutes ago

  Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps

• 
  Bob Loblaw (@Avocado26430508) reported 7 minutes ago

  @cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.

• 
  R Me. (@lascelles_r) reported 9 minutes ago

  @cogeco Any more details on the actual progression of service restoration??

• 
  💯JT.💯 (@JimmyT2022) reported 10 minutes ago

  @RickL77253254 @cogeco Their service suuuuuucks

• 
  Clanker (@clanker69420) reported 11 minutes ago

  @cogeco Time switch providers you guys are absolutely awful.

• 
  The Son of God (@touchescodling) reported 12 minutes ago

  @natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems

• 
  kavik OAL (@Kavik_plays) reported 14 minutes ago

  @cogeco outage in Belleville. Any resolution time expected?

• 
  Torontonian (@YYZ2YGK) reported 15 minutes ago

  @cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.

• 
  Sharon Larose🇨🇦 (@blackies1) reported 17 minutes ago

  @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

• 
  justatroll (@wil56379) reported 20 minutes ago

  @cogeco is there an outage in Brights Grove Ontario N0N1C0

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 20 minutes ago

  @cogeco not just cancelling the Cogeco mobile, I'm helping Cogeco by cancelling my internet service too... now cogeco won't ever have to worry about me again, problem solved

• 
  Alan Cross 🇨🇦 (@alancross) reported 22 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

• 
  Hugh G Azzol (@MrTuffster) reported 23 minutes ago

  @cogeco Start running the lines legal height. You’d probably have less issues.

• 
  kevin (@ezrock_tor) reported 23 minutes ago

  @cogeco hi,jodi thank you reach me. It's little but upset last night when system outage,and no phone support and no outage shows in your website.

• 
  Blair (@blairs1) reported 25 minutes ago

  @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

• 
  ThePoopyMudFlap (@ThePoopyMudFlap) reported 25 minutes ago

  @cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 25 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  MISE (@mise35) reported 27 minutes ago

  Hey @cogeco thanks for the repeated emergency warnings that I can't shut off. Put it at the bottom of the screen. Don't cut out the channels entirely. Not aure why it comes through your service and not my cell.

• 
  rae ann asselin (@ragell) reported 27 minutes ago

  @cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this

• 
  Kelly Demorest (@DemorestKe48215) reported 28 minutes ago

  @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

• 
  CRASH (@asharpe004) reported 33 minutes ago

  @cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?

• 
  Oasis0430 (@smercer0430) reported 41 minutes ago

  @cogeco is Oakville down right now??

• 
  Colin Purcell (@colinpurcellx) reported 41 minutes ago

  @cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?

• 
  Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported 41 minutes ago

  @Tiger_JY @cogeco Massive province-wide outage

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 49 minutes ago

  @blogTO Rogers just hiked my phone. Cogeco just hiked my tv. What ******* ever. Tell me something new. It's called a **** the consumer monopoly.

• 
  mike grand (@mike_grand95449) reported 51 minutes ago

  Now I have to hard reboot the epico box to get the channel up/down on the remote to work. It never ends with your ****** equipment. Canceling my service when my contact is up. @cogeco

• 
  Nern (@ItsNern) reported 51 minutes ago

  this restaurant has better Internet than my house **** you Cogeco you suck

• 
  Kenbmac (@kenbmac) reported 57 minutes ago

  @cogeco My service is so slow I can hardly get online. Seguin, On

• 
  gg (@bruins31311) reported 58 minutes ago

  @cogeco why is epico once again down none of the Channels work!