Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (58%)
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TV (22%)
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Total Blackout (7%)
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E-mail (5%)
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Wi-fi (5%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Milton, Montréal, Markham, Perth, New Prussia, Welland, Windsor, Scarborough, Belleville, Burlington, Hawkesbury, Ottawa, Port Colborne and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Milton |
Internet | |
| Montréal |
Internet | |
| Toronto |
Internet | |
| Markham |
Total Blackout | |
| Perth |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Start.ca
(@startca) reported
@AudreyPrenzel Hi Audrey, Cogeco has advised through their outage site that your area is currently having an outage. They have technicians working to repair as soon as possible.
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Maya Maceka
(@mayamaceka) reported
@4n3w Went down right at midnight for us. First Rogers and now Cogeco. What's going on?
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David Harvey
(@davidharvey) reported
My daughter is in the middle of a final exam in her graduating year of university, and our Cogeco Internet goes down. 😡 @cogecohelps
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🇨🇦 Ryan B. 🇨🇦
(@RBuschy) reported
@cogecohelps what's going on guys? Internet is down again at Ferguson and Hunter in Hamilton. #cogeco
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Mislow (formerly U)
(@AllDandi) reported
@cogeco are you having an outage in Peterborough? My internet is down.
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Start.ca
(@startca) reported
@Dirk_Prenzel Hi, There is currently an outage being reported in Quinte West by Cogeco. They have advised that should be repaired by 12:48PM.
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Ken
(@shutterfriend) reported
With all the audio issues with #cogeco #epico I wish I would have kept TiVo, reboot and changing HDMI settings make no difference, errrrr
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🍀
(@parklanecircle) reported
cogeco you have the worst internet on earth just like i always knew duck off
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Cole.
(@deadman2664) reported
@sarah_goodall9 Cogeco be like.. “yo teksavvy it’s my turn to **** with the internet”
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Patrick McGuire
(@PatrickWMcGuire) reported
@cogecohelps why am I paying for 120GB and getting less then 20? I can’t even watch Netflix without stalling out. You’re recent overnight upgrade made it worse. #fail #Cogeco
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Nathan_Bomb
(@nathan_bomb) reported
@Cogeco mine's been on and off all day and now it doesn't work #fixCogeco
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Stephen Brandy
(@StephenBrandy3) reported
The only service Provider available now is Comwave. Bell, Rogers, Cogeco are being shut down thanks to the F.B.I. and C.I.A. United States.
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just because
(@thisjacobson) reported
@cogecohelps I think it's a cogeco problem and you have to pass this on to the guide people we have been paying our bill for years and putting up with the guides that are not what they should be this is something you get paid to fix
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Celeste McCollum
(@CelesteMcCollum) reported
@cogecohelps There are new homes being built across the street. There will probably be Cogeco service there. Any chance this side of our street can get Cogeco as well? Fonthill.
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R J
(@Tdot_jaysfan) reported
@cogeco Just curious if any refund will be given for the couple hour internet outage today? Usually when you pay astronomical amounts for internet you expect it to work.
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Terry Cinco
(@TerryCinco) reported
@cogecohelps I know for a fact you offer it because I had it in windsor 45 min down the road through cogeco
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MrsR_LDSB
(@MrsRLDSB) reported
@cogeco is #ygk having an outage?
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Lorrie Clark
(@LorrieClark) reported
@cogeco I am a Epico user & so is another family member & we agree that it is by far the WORST TV service we have ever had. It is not reliable. In this day & age of advanced technology, this service fails miserably. I no longer enjoy watching TV as there are challenges every single day
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Deth.exe
(@askdethtolive) reported
@AboutRogers you guys are horrible , worst service in Canada , that’s not saying much. Y’all need to get the hell out of here. Say no to Shaw say no to Rogers say no to cogeco say no to hell
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Stephen Brandy
(@StephenBrandy3) reported
Mark and Michael were called by the Prime Minister Justin Trudeau to make absolutely sure nobody is wearing a Police uniform that is corrupt. Toronto Police, Hamilton, Niagara, Guelph are under a lengthy investigation. Bell Telephone and Cogeco, Rogers are being shut down.
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Leslie Saker
(@lesliesaker) reported
Seriously @cogeco can you ever go a week without the internet going down. #ripoff
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Stephen Brandy
(@StephenBrandy3) reported
Bell, Rogers, Cogeco are having there licences pulled and suspended for operating a service due to spying.
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GAShi 🇦🇱
(@98G4S) reported
Dog **** cogeco this internet goes down for what reason @cogeco
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Phoenix
(@1cy_Mythic) reported
@DrawzSona i use cogeco and while there arent that many outages, the internet itself is ****
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Briggs
(@OddlyBriggs) reported
@cogeco your service everything this company stand for is garbage.
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M Robillard
(@M_Robillard1) reported
@cogeco why has my tv been giving me the V52 error code lately? Sometimes on regular stations and sometimes on the digital stations. I followed the suggestions and even restarted my TiVo box now all my stations have V52! Very frustrating. Your service has declined greatly. 😡
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Hugh Cook
(@HughCook_ca) reported
Rogers has announced it will offer customers a rebate for the recent major power outage. Is @cogeco going to offer customers a rebate as well?
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Tracy
(@tracyowen75) reported
@judipartridge @CopetownWoods with 2 adults working from home, and 4 kids online learning, dial up speeds can't cut it. Can we prioritize efforts to those without providers? I hear Carlisle is getting Bell, but they already have access to Cogeco. I am with @copetown woods, we need service now!
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Dr.Medic👑
(@DrMedic0490) reported
My cogeco internet lately has been actually horrible It cuts out at the worst times and for way too long Its a pain in all honesty
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Hector Hernandez
(@FullVividEvil) reported
@CreameryTv just trying to raid the homies but cogeco said **** you 😩😩😩😩