Is Cogeco having an outage right now?
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Cogeco problems in the last 24 hours
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Total Blackout
Cogeco Outage Map
The most recent outage reports and issues originated from Toronto, Grimsby, Hamilton, St. Catharines, Thorold, Richmond Hill, Windsor, Burlington, Ottawa, Montréal, Kingston, Oakville, Belleville, Leamington and Brampton.
Cogeco CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Cogeco Issues ReportsLatest outage, problems and issue reports in social media:
from Hamilton, Ontario
With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl
@Sid_Seixeiro Miss watching you guys tonight but @cogeco Sportsnet was down
@cogeco is proving more and more why it's time to cancel all 3 of my services and move my business!! Been without phone, internet and cable since 4pm Monday and they are in no hurry to help!!
Hey @cogeco. If you’re going to have an outage on the final game of the #cws - the least you can do is tell me the score.
@Inspirehamilton @cogeco @cogecohelps Into our 5th hour of outage. Status page stills say ‘All Good’ 🤣
Big S/O to @cogeco. Gave a 9 hour window today for a tech to come and fix our internet. Didn’t even show. Cya soon boys @Bell
@Inspirehamilton @cogeco @cogecohelps Same here. Down for 2 hours now in Ancaster. The outages page always says ‘All Good’ regardless. Same every outage. Of which there are lots.
Apparently we aren’t the only ones having this problem. Way to be professional Cogeco.🙄😡 #Cogeco #CogecoCable
from Burlington, Ontario
@cogeco. Hoping someone can help with my billing. Just sent a dm
@cfg0288 I have been hearing Cogeco is crap in our area. Bell seems to be the choice. We get ours hooked up on Friday. So we will see...
@cogecohelps seems Cogeco store are out of rental HD cable boxes during the power outage a large number of cable boxes got fried !!
@cogeco .. When will my internet and cable be fixed... This is awefill service.. No one wants to compensate for the ongoing outages...
@peeman420 Yo call tech support i am not working there nor am i a cogeco employee
Cogeco has the worst cust service. Too expensive to just tell people to wait and we can't change anything so deal with it. Bell here I come #cogeco #bell #badservice #terriblepeople
@cogeco @cogecohelps not very please with the service thus far. Just had my Gigabit service installed less then a week ago and I’m completely down. After troubleshooting everything, phoning in, at last a tech has to come out and have to wait 3 days! Not happy. May go back to bell
Dr Allison Sekuler 🧠
Brandon, Cory and Cory to the rescue! Thanks Brandon @cogecohelps for notifying @cogeco dispatcher Cory who sent us technician Cory who identified & fixed the problem. Once someone came, it was dealt w quickly. But @cogeco clearly needs to hire more technicians. (all named Cory)
Dr Allison Sekuler 🧠
We have work we have to do from home, we can’t get it done. If anyone else can give us service before then, we are open to changing service providers, since our current one apparently provides no service. Open to suggestions. Also open to @cogeco fixing this tonight @cogecohelps
Dr Allison Sekuler 🧠
So... Tuesday - no service call. Wednesday- no service call. Thursday - no service call. Friday - no service call. Saturday... - no service call. Just got off the (cell) phone with @cogeco (because we can’t use our home phone...) and they said now we have to wait until Wednesday.
W a H ♿
@cogecohelps likely easier 2 #cancel my #COGECO cable subscription than 2 spend #MY time doing your companies work ... keeping your systems working properly or giving me an answer #COGECO doesn't help @cogeco #ME = Will save $2400 per year = apparently customers NOT important
@cogeco no service on Garafraxa st. Fergus (again this week)
@cogeco our internet has been down since yesterday afternoon
@LarryDiIanni Am gonna cancel Cogeco if u are a no show
@cogeco I have double channels not sure why please help:
What's going on with no internet service at Cogeco
@cogecohelps Cogeco helps themselves. Don’t be fooled. They are aware their techs are not doing their jobs. They’ve had internal meetings to “discuss” it. I feel like my time is important but I have to wait 55 minutes to talk to a rep and 20 days to get a tech who NEVER ARRIVED.
@Jrowemarmen @cogecohelps I’ve been waiting 7 weeks. The tech is a no show. Cogeco knows there are problems they had a meeting about their service techs missing appts and doing nothing when they arrive. A “campfire” meeting they KNOW their service is shit but they do not care.
@cogeco is service out in smithville i dont even gave a phone now
MY enttire service @ #Cogeco went down sat june15 - in halton no tech to fix till june 24 bye bye says darwooddarr@gmail
Dr Allison Sekuler 🧠
@raamana_ @andpru @cogeco @Bell That is horrible!!
@asek47 @cogeco @comcast always discounts our bill of the outage is their fault.
@andpru @asek47 @cogeco @Bell The state of telecom in this country is unbelievable - collusion among the big 3 and closing the market to outsiders thorugh lobbying is what lets them get away with crazy high prices and terrible customer service.
@andpru @asek47 @cogeco Same with @Bell - no network to my entire apartment building due to a faulty cable, they said they can't replace the cable because its "night time", and they needed atleast 2 days! They planned to let 200+ families without internet for 2 days without blinking an eye
@asek47 @cogeco Awful. I would switch. At least they might comp you a month or two of service...
🇨🇦 IronPhoenix87 🇨🇦
So, Guess who has been on the phone all day. Me.. It's my fault for placing the job to give @cogeco back their equipment, but I have it ready to do now. But I got billed over $1,000 AND I AM NOT THE ACCOUNT OWNER! damn Cogeco you guys dropped the ball on this one
I think the power outage finally hit Oakville. #cogeco
@cogecohelps Over the past month or two I have been getting calls from cogeco, didn't answer bc not interested in your service (under contract still). Calls increased to 3-4/day. Started answering but the other end hangs up when I say hello. Probably won't return to Cogeco now!😡
We have been trying to get connected to @cogeco @cogecohelps since November 1st, 2018. Repeated calls to them to try and find an answer and keep being told we’ll be out on priority only to have more weeks of waiting. This is absolutely ridiculous. What a terrible provider.
@cogecohelps Hi Cogeco support, I'd like to stop receiving promo letters from Cogeco in my mailbox. I'm moving soon and I don't see how to make it stop; It's a privacy concern. I have canceled Cogeco service quite some time ago and have no interest of signing up again.
wit all due respect
@cogeco report the outage in Burlington on the cogeco site please
Cogeco is down no TV or internet for the morning at least. We switched to Tivo service with Crave TV have to say not very impressed so far.
@libraryzombie My Cogeco feed has been a bit hit and miss recently too. I hadn't had time to figure out if it was the service, my router, or an issue at the computer level. It may be a combo of all three.
@BTtoronto your sound is not working on Cogeco #704 this morning
@BTtoronto your channel has no sound! It's the only one so it couldn't be Cogeco. Fix it please!!!
@BTtoronto You are coming through with no sound on @cogeco May e @cogecohelps can fix this.
@cogecohelps @m_e_f1 No it's not. There is no problem with the hydro. It's your garbage service down again. This is ridiculous, every day theres outages with cogeco. For the money you charge you should be able to prevent this. Also, lying and saying its hydro is pathetic
@cogecohelps I completely understand that with a power outage it's out of your control. I just switched to you 3 weeks ago after 5 years with bell. In the 3 weeks I've had more outages with Cogeco then 5 years with bell Either terrible timing or your lines go down way to often Hope it changes
@vote4robgill @cogeco Rob I feel your frustration. It’s been two weeks and no one has come to install our phone and change the modem. Luckily we didn’t cancel our service with Bell yet. First there was no order for the technician today there was no scheduled appointment on their system #cogeco
@cogecohelps Beautiful evening outside, want to watch the US Open on my tablet but I cannot because Cogeco appears to be the only cable provider to not support the TSN app. Bye bye Cogeco, hello Bello.
@vote4robgill @cogeco I was never happier than when I cancelled @cogeco
@cogeco fix my internet, it's been down since Friday after the Bell technician messed it up at the post @Bell
One time Kenz and I were drunk trying to fix her cable and I ended up convincing our new good Cogeco pal Tushar to add me on snap. He just snapped me in ktown a yr later. Probs gonna link up
@RecordsCOD @iiFigure @RogersHelps @Rogers @cogeco Nah bro **** Rogers. Never again in my life. I’ll switch to ******* freedom mobile or some bullshit before I put up with this shit.
@cogeco internet has been down for 2 hours in ancaster when can it be expected back
@Bell @Raptors COGECO...they don't shutdown during final minutes of NBA final...@bell really bad service... Food for thought...Customer care is everything for continuation of businesses. BELL fibe TV on game 5 and game 6 shuts down during final minutes of Raptors NBA final...
@Bell I have the best plan in my area Fibe 100 where I’m supposed to get 100 mbps down and 10mbps up. Sometimes I get it but sometimes (most of the the time) i have like 30-50 mbps down and 3-6mbps up. So inconsistent... might have to go back to @cogeco
And just like that my cogeco internet is not working... AGAIN 🙄🙄🙄
Useless cogeco is going to come check it out ONE Week from 2day. Ridiculous. This will be the 3rd visit on same issue in 9 months. A birdie told me it’s aging infrastructure & cogeco knows the problem for the area but won’t fix it. Next Thursday will be ANOTHEr waste.
The free trolley service is provided by @downtownPtbo with generous sponsorship from AON Inc., Cogeco Your TV, Ontario Carpet Supermart, @PtboInnsuites, @ShorelinesCPTBO, @ptbo_transit and Miskin Law Offices.
Still having these intermittent problems in Windsor and cogeco still useless. Actually called AGAIN today & had to explain from scratch. No clue what the issue is & no urgency. I’m writing to Louis Audet the chair of board today . Enough of this crap service.
@therealjaypo Funny- cogeco is alright tonight- it could be the shit modems they have. Drive over and let’s take a hammer to it