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Cogeco

Cogeco service status: outage reports and connection issues

Why is my Cogeco service not working?

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Full Outage Map

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 51% Internet (51%)
  • 24% TV (24%)
  • 15% Wi-fi (15%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Thorold, St. Catharines, Toronto county, Toronto, Montréal, Hamilton, Burlington, Brampton, West Lincoln, Brockville, Pembroke, Vancouver, Nepean, Bells Corners, and Ottawa.

CityProblem TypeReport Time
Thorold Internet 3 days ago
St. Catharines Internet 5 days ago
Toronto county Internet 6 days ago
Toronto Wi-fi 6 days ago
Montréal Internet 8 days ago
Hamilton TV 9 days ago
Full Outage Map

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • SportsDynamics9
    Connor✝️ (@SportsDynamics9) reported

    @cogeco wifi down in cornwall is this server wide?

  • ComingInHotSens
    Coming In Hot (@ComingInHotSens) reported

    @SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi

  • yanitaoo
    katie MINISH CAP ENJOYER (@yanitaoo) reported

    @cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved

  • ElizabethEh_YGK
    Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported

    @Tiger_JY @cogeco Massive province-wide outage

  • Avocado26430508
    Bob Loblaw (@Avocado26430508) reported

    @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

  • ThePoopyMudFlap
    ThePoopyMudFlap (@ThePoopyMudFlap) reported

    @cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?

  • quietlybless
    Norm (@quietlybless) reported

    @CogecoAide @CRTCeng .Had to call😥 due to outage. Me; @cogeco says no outage. Rep; There are outages! Me; How will I know when it's 'really' up?". Rep; modem 'might' come back on properly. If not, reboot it. Spend day rebooting due to inaccurate reports? Rebooted 2x in 4hrs=na

  • JoeC4281
    Joe Caverly (@JoeC4281) reported

    Previewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail

  • ZeromuSPlays
    ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported

    @ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents

  • friskybusinesz
    Jay S🐬 (@friskybusinesz) reported

    @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

  • JimmyT2022
    💯JT.💯 (@JimmyT2022) reported

    @cogeco Don’t go here we have an outage at out place after being connected 24 hours ago bad fibre line. Fix yaaaaa right wait two weeks and they may have soemone out to fix IT. STAY AWAY

  • kitty_kattkait
    kait (@kitty_kattkait) reported

    @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

  • DemorestKe48215
    Kelly Demorest (@DemorestKe48215) reported

    @Reil76 @Bell I have Cogeco. I switched from Bell. When you have problems, they're all the same. ***. Just saying

  • Atra_duEverynia
    Brisingr (@Atra_duEverynia) reported

    @cogeco Windsor Ontario N9G 1H8 still not working

  • MrTuffster
    Hugh G Azzol (@MrTuffster) reported

    @cogeco Start running the lines legal height. You’d probably have less issues.

  • zoobiesingh
    Zoobie Singh (@zoobiesingh) reported

    @cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

  • RobertLaing10
    Robert Laing (@RobertLaing10) reported

    Must be a few people on line. COGECO is running like ****, as usual.

  • Davidschonitz
    D.S (@Davidschonitz) reported

    Anything happen affecting the Kawartha Lakes region? My entire network is down and on top of that, customer support numbers don't work and account logins are unoperative as well. @cogeco

  • trashboglin
    Ty (@trashboglin) reported

    @zubic_eth @cogeco @Starlink Yeah they’re all a problem. In my hood it’s cogeco or bell. I dont know much about starlink but might look into it for my dad. He’s stuck with execulink which is just another reseller.

  • Charles65350398
    🇨🇦Canada United (@Charles65350398) reported

    @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

  • Enna_Acssej
    Jessca (@Enna_Acssej) reported

    @YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.

  • yarop
    JerryP (@yarop) reported

    @peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.

  • Michels_elle
    Elle Jensen💕🇨🇦 (@Michels_elle) reported

    @cogeco Terrible!

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.

  • MrBMontgomery16
    Mr. Montgomery (@MrBMontgomery16) reported

    @cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!

  • SDM_1900
    Dianne Williams (@SDM_1900) reported

    @cogeco STILL HAVING PROBLEMS!!!

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    Cogeco out again. Seriously **** this stupid company.

  • caldwellport
    mike caldwell (@caldwellport) reported

    @cogeco Any estimated time of service return.