Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (47%)
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Internet (32%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Toronto, Brampton, Kingston, Port Hope, North York, Georgetown, Windsor, Kitchener, North Bay, Sarnia, Brockville, Ottawa, Oakville and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Toronto |
Internet | |
| Brampton |
Internet | |
| Kingston |
TV | |
| Port Hope |
TV | |
| Toronto |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Niagara 411 🇺🇦🇨🇦
(@Niagara_411) reported
Cogeco internet outage North End St. Catharines- unknown reason or ETA. Online tool showing no disruptions detected. @cogecohelps
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Middle-Aged DM
(@middleageddm) reported
@BurlingtonHydro They are estimating it being restored at 10pm which sucks, could you let us know if this is @cogeco @cogecohelps fault. I got a notice they are doing upgrades in the area that could cause service disruption
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k.a.t.e 💉💉💉
(@jacknmae) reported
@cogecohelps Is Cogeco on demand down? It’s not working for us in Burlington
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pg
(@paulgallo5) reported
@cogeco My service has been out for over an hour no one answers support!
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justin
(@justin46298132) reported
@cogeco @cogecohelps @yourtvsarnia WHY YALL INTERNET GO OUT 4+ TIMES A MONTH FOR NO REASON ITS SUPER ANNOYING PLEASE FIX UR DAMN INTERNET PLEASE
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Michael Marchand
(@Mikemmarchand) reported
@cogeco why does cogeco have customer supporters that cannot speak intelligible english?
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RWS
(@RGBAtlantica) reported
@cogeco You are having issues with broadcasting @msnbc service is out, fix it!! Channel 133 is blacked out.
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Wally from NOTL
(@OakvilleWally) reported
@cogecohelps Thanks for nothing, Cogeco! Customer since 1986 (Cablenet). PVR didn't record programs for last 4 months while I was away. Techs tried to fix and now I have no signal. Offered $23 rebate in total. Bye bye.
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Jimmy Says
(@NevadaTestSite) reported
@cogecohelps I understand. I was curious if anyone on cogeco is having the same issue. #cogeco.
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Jeff Robinson
(@jeffoakville) reported
@OverDrive1050 Thank you. My service provider (cogeco) must not have updated their program guide.
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Mike Lyons
(@MethlyNinja94) reported
@Sportsnet fix your the stream on cogeco please. The audio is annoyingly lagging.
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rick cardamone
(@rcards88realtor) reported
@AdamReid_ @NHL I'm with Cogeco right now and my games are never blacked out. I have the French Centre Ice package. I used to have it with Bell also. $60 for the season. All Habs and Sens games, unless they're on CBC on Saturday night.
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Chippawa Crackerjacks
(@ChippawaC) reported
@cogeco is there widespread issues or is my Cogeco box just garbage still. I have had issues since we got it. All the time. It just stops working. Says it can’t do pause/playback, but I was just watching live sports, that’s it. It just randomly craps out. Such bad tech.
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Brian Hall
(@136BHall) reported
@cogecohelps why is my cogeco wireless modem so unreliable. I have had nothing but problems with it for a few months. Called support and tech reset it. Only for it to be a temporary fix. I’ve gone through this several times.
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Peter Clausi
(@ClausiPeter) reported
@cogeco your service is pathetic. You're forcing me to leave. How do you fail to provide a commodity service?
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NorthStrongAndFree
(@NorthStrong247) reported
@cogeco - Business internet is down - 50 mns and counting to speak to tech support. What’s going on?
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L O L
(@LastyBB) reported
@cogecohelps Once again, cogeco is down, for the 5th time this month but apparently “there are no outages in my area”
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Edward
(@edznancy25) reported
@cogecohelps is Cogeco internet phone and cable down on Hamilton mountain. Where else is it down for how long outage site time moving up and up
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Kiss Me I’m Some Vague Percentage of Irish🍀
(@NosferEatyou) reported
I cancelled @cogeco like a month ago and they’ve still been charging me lmao don’t get their internet dudes they’re awful
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Adam
(@Abray1978) reported
@cogeco Internet outage in Burlington? Reset modem and router 2x with no luck. On home for over 30mins waiting for Business Tech Support.
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Paul S
(@jafo7489) reported
@cogecohelps Internet and TV down in Oakville Ontario again. My Starlink is on the way one week to go, Can't what to cancel my Cogeco service! Thanks @elonmusk
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Michael Marchand
(@Mikemmarchand) reported
my cogeco email is not functioning. are there issues with the email server?
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Zach
(@ZakoLive) reported
Damn is Cogeco a fighting game player cause they're dropping packets like I drop combos
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Kara
(@klynn535) reported
@WsoccerCa I get cbs sports thru cogeco but they don’t play the games that are on paramount plus. So all games this weekend are twitch for me (or VPN and American paramount). So stupid. I wonder what viewership numbers are for WSL on sportsnet
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andi verboom
(@andiverboom) reported
@GeoffGates @verge Bell does 15mb/s at my address. Cogeco recently updated to over 300mb/s I’m not even that rural, our infrastructure just sucks and is so expensive
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KittyLuvsHorror🐱💀🌱RIP MOM💔
(@kittyLuvsHorror) reported
@cogecohelps why is cogeco down for 2nd time today. 15 Main Street Georgetown ont???
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John Suk
(@DrJohnSuk) reported
@cogecohelps @Abray1978 @cogeco Bath Ontario out. Help!
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Sara E. Mayhew
(@saramayhew) reported
@cogeco your service is garbage #outages
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RenfrewCountyScanner/PoliceScanner.ca
(@RenfrewCntyScan) reported
Good ole middle of the night Cogeco Outage. I think we are back up now, no promises it will stay.
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Deb
(@sugarpopspete) reported
@RenfrewCntyScan At least they do their repair/upgrade work during the night when it is least disruptive. I am seeing a lot of people complaining about Cogeco; maybe they are trying to improve their service.