Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 03/23/2026 22:10

March 23: Problems at Cogeco

Cogeco is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Mississauga, Georgetown, Brampton, Kemptville, Niagara Falls, Waterdown, Peterborough, Ottawa, Calgary, Unionville, Verona, Port Lambton and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaMilton Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaMontréal Internet
CanadaToronto Internet
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • big_perm73 mister_crister (@big_perm73) reported

    @ihoplad @cogeco @cogeco your phone lines are down too. Message that the number is no longer in service? WTF?

  • ToddTates007 Todd Clancy (@ToddTates007) reported

    @Niagara_411 @cogecohelps Definitely a DNS problem again. I’m on start internet which uses cogeco lines and my internet is fine

  • eesa_rahim eesa rahim (@eesa_rahim) reported

    @cogeco Shut your ******* mouths, you unethical bastards. Im eventually coming down there to Montreal and taking matters into my own hands!

  • CWSherwin Chris Sherwin (@CWSherwin) reported

    Feel bad for the poor bastard running the #Cogeco Twitter handle this week. Not a fun week of work.

  • dmfoster78 Dianne Foster (@dmfoster78) reported

    @cogeco my services are down again in Brockville Ontario. Do you have an ETA on when they will be up?

  • iianxuu Ian (@iianxuu) reported

    @HaltonDSB Cogeco seems to be down again.

  • Pecos69456203 Pecos (@Pecos69456203) reported

    @cogecohelps come on cogeco. Another outage with internet service??

  • Erolei89 Sofia Panchaud (@Erolei89) reported

    @cogeco Not resolved!!! This issue is ongoing for 3 days now.

  • mdomjancic22 Mike D (@mdomjancic22) reported

    @cogeco another outage in oakville? Please confirm

  • TWlNCOOL porter ^_−☆ (@TWlNCOOL) reported

    not cogeco being down again

  • BTCurmudgeon darc (@BTCurmudgeon) reported

    @cogeco is there an internet issue. I have no connection.

  • slow_is_key A mom fighting to stay afloat (@slow_is_key) reported

    Looks like Cogeco is acting up again... I’ve set the DNS to 8.8.8.8 / 8.8.4.4. / 1.1.1.1 but it’s still not working. Anyone experiencing the same thing? We are in Windsor #cogeco #cogecooutage #windsorON

  • CayaHomes Geneviève Caya, MCNE (@CayaHomes) reported

    @churchill_girl @cogeco I get the same run around from them, and issues rarely get resolved.

  • MarkDemillo1 MarkDemillo (@MarkDemillo1) reported

    @cogeco Its down again?

  • ThePeej PJ Stephen (@ThePeej) reported from Quinte West, Ontario

    @jonnytsports @cogeco The “fix” on Monday was to change the DNS to a fixed 8.8.8.8, but that doesn’t seem to be helping here...

  • snowdropdreams Chrystal (@snowdropdreams) reported

    @cogeco so another outage? Losing a other day of online school.

  • Erolei89 Sofia Panchaud (@Erolei89) reported

    @Carminevittori5 @cogeco It's been down intermittently for 3 days for me. My entire job relies on a stable internet connection... maybe you should consider those whose livelihood is being affected before shouting at them for "complaining".

  • AndrewKaiserEDU Andrew Kaiser (@AndrewKaiserEDU) reported

    @cogeco internet down again? No outage reported but definitely not working.

  • Ward2Lisa Councillor Lisa Kearns (@Ward2Lisa) reported

    @erinpepler @cogeco Yep. Down in the middle of the live spelling test....

  • BeckyLDean Becky (@BeckyLDean) reported

    @cogeco Hi there. Are you experiencing outages again? My internet is down again and your customer care phone numbers say that you are not in service.

  • dentalhygieneq1 🦷DentalHygienist🪥🇨🇦 😷6ft😷 #covidisairborne (@dentalhygieneq1) reported

    @DianaHuson @Sean_Vanderklis @cogeco Think my daughters teacher is Having this issue too. She disappeared online ..

  • kingstonbrett Brett Christopher (@kingstonbrett) reported from Kingston, Ontario

    @cogecohelps I’m currently hotspotting three online classrooms at my house because our @cogeco internet services are down again. What’s up? (Other than my cellphone bill)

  • EzeChocolate Chocolate Eze (@EzeChocolate) reported

    @cogeco Your issue is happening AGAIN!

  • ChristinaNirta Christina Nirta (@ChristinaNirta) reported

    @cogeco internet connection issues in Dundas/ Hamilton again. ETR?

  • mikecadesky Mike Cadesky (@mikecadesky) reported

    @cogecohelps Cogeco it appears your internet service is once again down in Stoney Creek. I either recieved a message that your toll free number is not in service when I call for support or have the line disconnected when I am waiting in hold. What is happening? @cogeco

  • profcronin Dr. Keri Cronin (@profcronin) reported

    @Sean_Vanderklis @cogeco We are down here too. I’m going to lose my mind.

  • LCrosby22 Lynn Crosby (@LCrosby22) reported

    @cogeco It appears to be down again ?

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported from Oakville, Ontario

    @cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

  • BishopReding Bishop Reding (@BishopReding) reported

    We are getting reports that Cogeco Cable is experiencing an outage again today. If this is affecting you in any way (teachers or students), please be patient and hopefully the issue will be resolved soon!

  • MrsMoranQEPS Nicole Moran (@MrsMoranQEPS) reported

    @cogeco are you having issues again today. Service is out in Renfrew, Ontario