Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (48%)
- TV (29%)
- Wi-fi (14%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, Mississauga, Kitchener, Saint-Philippe-de-La Prairie, Pembroke, Brampton, North York, and London.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Wi-fi | 3 days ago |
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TV | 5 days ago |
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8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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John Bugailiskis (@John_Bug) reported@cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.
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Oasis0430 (@smercer0430) reported@cogeco is Oakville down right now??
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Fyble (@Fyble) reported@cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.
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💀extremeXmetal💀 (@extremeXmetal) reported@alancross Cogeco seems like the only provider having problems. Every other provider seems normal.
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CREASE19 BREAKING NEWS (@Crease19NEWS) reported@KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too
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Coming In Hot (@ComingInHotSens) reported@SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi
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Frazer Smith (@frazoono) reported@cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?
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Big Ol Bear (@RSDCDN) reported@RetroLabs_com interesting. im getting 2gbit down now from @cogeco - but 140mbit up.... which is sad. I'd stay with them if the upload speed wasn't the same as I was getting in 2001....... I can't remote into my home pc or pull files from my own NAS because it's brutal slow and useless.
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Emshay* (@DrHawken) reportedCogeco is down and Rogers seems ******, too
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Patricia (@CanuckFootball) reported@cogecohelps I can't access my cable or my internet - can't even access the Cogeco site itself right now to check for outages. (Postal code is P1B 9L6) Can you help?
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Mikey (@MikeyBGolfs) reported@SarahTreadaway @cogecohelps Seems to be a wide outage. Cogeco pretty much never acknowledges them either, on X or their website. Down for many in Petawawa after asking a few people in town.
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end-of-suburbia Silverthorn (@endofsuburbia) reported@itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.
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JMFH (@HeideckerJoel) reportedHey @cogeco you are down across the province. How about an update
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Spartachat (@styttsvillain) reported@jasonyork33 @ComingInHotSens You guys get Cogeco on that bad boy?
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MamaStyles (@MamaStyles77) reportedCogeco admitted today their new cell service is problematic and glitchy as they work out the links.I had to make an emergency call today and I couldn’t complete it,and I was stranded somewhere because of it but they won’t credit me the whole 30 bucks for the month. Seriously?😒
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MrsGravy (@MrsGravy13) reported@cogecohelps Being Canadian means paying a small fortune for Cogeco internet service and having it not work on a weekly basis.
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S T Lake (@Stabatare) reported@cogeco Your INTERNET IS **** AND ISNT WORKING ANYWHERE IN BELLEVILLE ONTARIO!!!!
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Greg Gilhooly (@GregGilhooly) reportedI’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.
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Kathy (@Friendshipgal) reported@cogecohelps @Tim_Larry31 It's major, web site & cogeco phones are down. Any idea when it wil1 be back
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Dianne Williams (@SDM_1900) reported@cogeco Still problems!! Phone goes dead.
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Nern (@ItsNern) reportedthis restaurant has better Internet than my house **** you Cogeco you suck
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Chris Hitchcock (@ChrysalisChris) reported@telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.
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G (@GMan008EEN) reported@cogeco outage in Kingston
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Jennifer (@JTkksmom) reportedCome on @cogeco no service since 12:08 this afternoon and every time I check it’s later and later on the estimated time of restoration
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Torontonian (@YYZ2YGK) reported@Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.
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💯JT.💯 (@JimmyT2022) reported@RickL77253254 @cogeco Their service suuuuuucks
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Norm (@quietlybless) reported@handiclapper @cogeco @CRTCeng Imagine someone with very thick accent stating they were born in canada but "myculture doesnt speak like yours". If you're born & raised in here & your accent is so thick , you've never , ever got to know any other culture or...he's a liar. (& everyday 👎 service)
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JerryP (@yarop) reported@peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.
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CARTY CARTY (@deliaflower1) reported@cogecohelps Very disappointing in love Cogeco service..