Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (57%)
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TV (23%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Burlington, Montréal, Markham, Toronto, Hawkesbury, Ottawa, Port Colborne, Calgary, North York, St. Catharines, Woodbridge, Cornwall, Mississauga, Bradford West Gwillimbury and Leamington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
TV | |
| Montréal |
Internet | |
| Markham |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Hawkesbury |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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bog
(@saturnfzz) reported
@cogecohelps @cogeco Hi I have Dpc3848vm , I see it on the wifi now however can’t login on gateway
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Multiplication Wizard
(@mult_wizard) reported
@cogecohelps @wuuyyan @cogeco Outage may have been resolved, but speed is SO slow! It's been slow for a few days now. Checked upload and download speeds and they are extremely low. What was the issue that was resolved? Outage can't be because of virtual learning, because why were there no issues yesterday?
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Paul Atkinson
(@patkinson31) reported
@cogeco No internet service again?
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Dee Evans
(@DeputyDawg95) reported
@cogeco Spoke with tech support at 615 pm & 930 pm as MSNBC is not coming up. Each time we were promised the issue would be resolved within 15 minutes. Channel still not coming thru and now we have to sit on hold for at least another hour waiting for tech support. Brutal
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Dave Watson
(@bulldogsdad30) reported
Once again @cogeco proves exactly how shitty their products are! #Epico is a complete joke! No service during the Gold Medal game! ****!
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Stuart Kelly
(@StuGotss12) reported
@cogecohelps @cogeco Not working but everybody's at home man pay for 180 MBps not even even getting close to that cant game without lagging cant have multiple people on server. Ridiculous expensive for something that should be at peak performance considering the price.
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nic
(@churchill_girl) reported
@cogeco Rebooted it yesterday when we had issues. Rebooted it twice today. Using the excuse there are more people working from home and it causes delays is baloney. We pay for a service — provide it or adjust your rates to reflect the service you CAN provide.
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Turi Pillitteri
(@turimac) reported
@cogecohelps @saturnfzz @cogeco I'd suggest you reread your customer service manual
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Darren 🤟🖖
(@DarrenMorin) reported
Update 01/05/2021 4:48 PM ET : Cogeco has tweeted out that it’s resolved its network issue. The account says “if you are still experiencing No service, please reboot your modem.”
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john Timmins
(@johnnt009) reported
@cogecohelps Cogeco our internet has been out all morning all night can u guys fix the black out issue pls I have use my data in my home
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 6/7 get the service back up and running and wait until the next outage to happen and continue to provide such an awesomely overpriced service, does it mean that someone shouldn’t call out the uncaring corporate monster to the room?
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✨katie✨
(@meatlowf) reported
god why does cogeco suck *** so hard i literally can’t sign in with them on ANYTHING and the only mobile app they offer is tivo which i DONT HAVE
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Chris
(@cchevy) reported
@cogeco fix the ******* internet. Then, give me a credit. BTW, I get an outage every ******* day. You owe me.
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PeaceNlove
(@PeaceNl52487352) reported
@CP24 Cogeco sucks
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Annie
(@AnnieAnnie29) reported
@MIHomeYGK It wasnt just cogeco i had others who had bell and rogers tht were down aswell
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 6/7 get the service back up and running and wait until the next outage to happen and continue to provide such an awesomely overpriced service, does it mean that someone shouldn’t call out the uncaring corporate monster to the room?
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Crms | colton
(@xCrmz) reported
@cogeco r u broken again
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MaggieNg
(@wuuyyan) reported
@mult_wizard @cogecohelps @cogeco I am now getting 50mb downloading and 10mb uploading. No problem streaming
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Stuck Inside
(@DuperFreak) reported
@BenjimanPower @NatachaRaphael @cogeco Most phone plans come with 10gb of data I'm sure the 2 hours that wifi was down won't make you go over for the month.
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Stuart Kelly
(@StuGotss12) reported
@cogeco come fix this internet lol most expensive of them all and still terrible signal
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john Timmins
(@johnnt009) reported
@cogecohelps Cogeco our internet has been out all morning all night can u guys fix the outage issue pls I have use my data in my home. C’mon now
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YGK News
(@NewsYgk) reported
Were you affected by the recent Cogeco outage?
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Roxanne Cramer
(@CramerRoxanne) reported
@cogecohelps @cogeco Thanks - a little late for the response. And why a separate Twitter account? It should be coming from Cogeco. And why no explanation....no transparency on service and you didn’t even answer your phone or at least have a recorded message on what is going on?
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!
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Scott Kirkwood
(@RBC_SKirkwood) reported
@cogeco Seems to be back down again.
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Deet
(@Deeedsy) reported
@cogeco Nope still dealing with your terrible response times . Wait over an hour on the phone only for the “call to drop”
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Dave Watson
(@bulldogsdad30) reported
@cogeco Not being a @cogeco customer
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B M T
(@chefbren17) reported
from
Hamilton, Ontario
@KingAndJames @cable14 @cogeco csn anyone say CONFLICT OF INTEREST!! TIME TO FIX AT LEAST PART OF THIS BULLSHIT, VOTE OUT THE MORONS AT CITY HALL, October 24th 2022, VOTE OUT THE MAYOR & COUNCIL, useless pieces of garb..., waste of space.
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Lydia Ann Stevens-Ackley
(@stevensackley60) reported
@Krock1057 @cogeco Call @cogeco and get a credit on your bill. Just ask if you experienced an outage! Why pay for something you didnt get!