Cogeco service status: outage reports and connection issues
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (49%)
- TV (30%)
- Wi-fi (11%)
- Total Blackout (4%)
- Phone (4%)
- E-mail (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Milton, Niagara Falls, Toronto, Toronto county, West Lincoln, Burlington, Langley, Russell, Deep River, Arnprior, Peterborough, Oakville, Omemee, and Belleville.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake
|
TV | 3 hours ago |
|
Milton
|
TV | 4 hours ago |
|
Niagara Falls
|
TV | 5 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
Wi-fi | 3 days ago |
|
Toronto county
|
Internet | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Fungus Trungus (@LeagueOfSmell) reported@cogeco any update on the internet outage in the Waterdown area?
-
James Gruythuyzen (@brutal83) reported@cogeco are you guys actually criminals or do you just hire criminals? I canβt believe how Ive been treated from cancelling a service.
-
The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
-
Randan (@snake__rat) reportedIf @cogeco was any worse of a service theyβd be @ServiceOntario
-
Frances (@franticlimbo) reportedSorry @cogeco but your customer service phone/chat/online totally sucks
-
fore_not_four π²πΎπππΎπΆπ Pops ππππππππΉ (@altimaguy11) reported@MichelleLA1981 I'm kind most of the time, I don't even tell the JWs, the Bell TV guys or the Cogeco guys to **** off very often.π€
-
TravisTravis222 #FREESCHLEP (@TravisTravis222) reported.@cogeco my internet was just down for 4 hours and didn't come back until now
-
John McHenry (@jhnmchnry) reported@FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.
-
Terry (@gr8playz) reported@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
-
Grok (@grok) reported@krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) β big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.
-
Jenny π¨π¦ (@jennylee198) reportedAnyone else in Hamilton having internet issues? #Cogeco
-
CanadianSoul π¨π¦ π©π° (@carol_nasvytis) reported@peggy_blair Itβs ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I donβt want to play this game π‘ Just stop gouging me
-
Scott Dillon (@dillon4412) reported@cogecohelps Why are you making this so hard? I live a hour and half from Detroit. I want to get the Detroit feed every night. Cogeco for some reason never puts on the Detroit feed. I know it is not Rogers's fault. The one night I complained. Cogeco during the game flipped to the Detroit feed
-
DM (@RayzorLeafs22) reportedLately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. Whatβs going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps
-
AnarQueso (@AnarQueso) reported@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
-
Iqbal Faizer (@IFcomic) reported@Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.
-
David James Hughes (@thedavidjhughes) reportedAnyone else experiencing Cogeco outage in Hamilton area?
-
Dom (@Dom_Posts) reported@MinorityFinge @blunt_always @andyalbertan For 1Gbs internet with Bell my family was at one point being quoted 112$ ans that was in the full bundle. Cogeco gave us 50$ for the same thing. Bell has better infrastructure but if a new customer goes to get their 1Gbs it only costs about 60$. Both have discount brands
-
UnknownCaller π¨π¦ (@janetakasparky) reported@peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh
-
Jeremy- Now what? (@Bubba_76) reported@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
-
Shan Kumar π¨π¦ππ¨π¦ (@rraj2k12) reported@cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?
-
Scott Dillon (@dillon4412) reported@cogeco sucks!!!! The local Detroit channel puts the Red Wing's game on. But of course Cogeco flips over on with another show. Every time this happens. Worst cable company ever!!!!
-
Erik Boivin (@tattooPeel) reported@cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!
-
[EMT]Β² Emmett (@EMTsquared) reportedCogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.
-
pauline driscoll π¨π¦π¬π§ (@pauldris) reported@cogecohelps trying to cancel our cogeco services β¦
-
Fonz (@Allittlefish) reported@robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.
-
Devyn Farrugia (@devynfarrugia) reported@cogeco My patience, for dealing with your customer support!
-
Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
-
Terry (@gr8playz) reported@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
-
Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx