Cogeco Outage Report
Why is my Cogeco service not working?
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Milton, North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Montréal and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
||
| North York |
Internet | |
| Hamilton |
Internet | |
| Prévost |
Internet | |
| Gatineau |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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B. Tiegs
(@ms_tiegs) reported
Anyone else having problems with @cogecohelps @cogeco currently (Jan 5 10:00 am ish EST) ?? I can’t even get their website to open using data.
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R
(@putaextraaa) reported
y’all theres an outage everywhere @cogeco
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Dayna Vettese ❄
(@daynavettese) reported
@SteveCoville Yup, tethered to my phone data right now. Based on Tweets I've seen, it appears Cogeco is having a widespread outage.
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Dayna Vettese ❄
(@daynavettese) reported
@cogecohelps Hello - are there any current outages/issues with Cogeco? I've lost proper internet connection at home and I can't seem to get into your website either.
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Scubadoo
(@scubadoo1965) reported
@cogecohelps What in the actual fck are you doing Cogeco?? My bills certainly all get sent and deducted on time, but your service is atrocious
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Miguel Márquez
(@mmarquez0026) reported
@ms_tiegs @cogecohelps @cogeco Yes, no service in Alton Village, Burlington
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Beergess
(@meaghanburgess3) reported
@tigerzluvpepper Ours is down in the west end. Apparently Cogeco is having a provincial issue with many reporting outages across Ontario. Impossible to get through in the phone. They are working on it apparently.
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Mitesh Amin
(@mituamin) reported
Cogeco down in Niagara Falls?
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Ted McIntyre
(@Tedbits) reported
Looks like a pretty big crash for @cogeco — even their website seems to be down!
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🇨🇦#WashingtonFootballTeam #GoLeafsGo
(@harv14) reported
@Niagara_411 any word on a major cogeco outage?
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Imagiine
(@ImagiineTV) reported
Damn @cogeco you really went out for like all of Ontario huh
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Andrew
(@blasted_saber) reported
@cogecohelps Hi Cogeco, I am experiencing sporadic issues with my internet here in Muskoka. Mostly connecting via wifi but also hardwired
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#DeaconsTable
(@deaconstable) reported
@mcdonaad @cogeco @cogecohelps They say it's isolated issue. Just google Cogeco wifi or internet issues .. they seem to be common. Had I read these before switching.. I would not have. Had Cogeco since mid December and have not had a single day of fully usable internet. They should credit accounts for this
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Rick Roubos
(@Rick_Roubos) reported
@cogecohelps Rented it through google but would have preferred big screen sound and vision. Does cogeco vod support 4k or does that require additional services.
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Erin Keller
(@EAKeller1) reported
So my Cogeco Internet is down on my phone, I can't work on my computer, but somehow all of my Google home devices are working. Where does Google magic its Internet signal from? #Cogeco #internetoutage
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porter ^_−☆
(@kirayabaa) reported
@helgahstII @cogeco @cogecohelps it's probably overloaded...cogeco SUCKS
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Kelly Stewart
(@keljay1224) reported
@cogecohelps I have no internet service and have tried to call. Phones say numbers are no longer in service. Your site is down as well. We depend on our Cogeco network for school!
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🤍
(@Jasminealeeha) reported
Having cogeco as your wifi provider isn’t for the weak. Forever an outage never working wifi
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Vella
(@nlvella79) reported
@Anne_E_Regan @cogeco I am having an issue as well. @cogecohelps
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Chad
(@chadster_BAM) reported
@cogecohelps looks like most of my area in Burlington just lost cogeco internet. I’ve reset the router. Also cogeco website is down? You guys having big problems?
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Tylor Thurston
(@Tylor666) reported
@cogeco Why are you down? And when do you expect to be back up?
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Craig Weir
(@IamCraigWeir) reported
@cogeco @cogecohelps service down again in Beamsville
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willyp1515hkyfx
(@willyp1515hkyfx) reported
@cogecohelps I’m experiencing a problem with my epico system. I’m unable to watch TV (error message 4-44-001). Is there some sort of outage in the oakville area? Also, the phone line for Cogeco support is not working.
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Don S Well hello, what do we have here?
(@helgahstII) reported
@CanMovieCrew @cogeco Even their website is down.... no internet here in Milton either
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Cameron Steltman
(@MrSteltman) reported
6-4, it seems that @cogeco is having connectivity issues. Please don't worry if you've been booted. We're in this together and we'll figure it out. I'll see you in the meet as soon as we can all get online.
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equallychic
(@EquallyChic) reported
Cogeco down in Oakville ON #cogecodown #cogeco #cogecoproblems
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Chrystal
(@snowdropdreams) reported
Not getting @cogeco service in Kingston. AND now your site isn't even working. I'm stuck in a French loop waiting to get service help. I've reset the modem multiple times and we're missing out on virtual school now. 😕
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Nick
(@NickRowdon) reported
@cogecohelps Niagara to Windsor everyone I talked to has the same problem with cogeco right now. Internet only works through VPN and always the same DNS bad config error no matter how much we reset DNS. Any other reports on this?
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Curtis
(@Curtis10392554) reported
@Niagara_411 It’s probably the guy who stole all the cogeco internet. **** ain’t workin
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Loni Lee
(@Bedrock_Colby) reported
@cogeco why can't you get you're **** together? It seems like every week the connection gets lost. And the bill payments keep going up. The only reason why i have you still is for my sports and long distance and internet....im getting closer and closer to leaving.