Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Windsor, Belleville, Burlington, Montréal, Markham, Hawkesbury, Ottawa, Port Colborne, Calgary, North York, St. Catharines, Woodbridge, Cornwall and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Windsor |
TV | |
| Windsor |
TV | |
| Belleville |
TV | |
| Burlington |
TV | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sag
(@Saggy1x) reported
@Reignfn_ @AussieAntics Cogeco🤖haven’t checked my bell house yet I hope it’s not as bad
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
Just a reminder that cogeco cable is the worst service provider in the industry. Their service is bad at best. DO NOT BUY. BUYER BEWARE.
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Chambers
(@JustinJChambers) reported
1/ Lots of genius at work today : A thread. @TekSavvyBuzz and @cogeco. Some big brain at TekSavvy disconnects my service at 1pm, and then another big brain at Cogeco closes the ticket without restoring service at 3pm. Discover this at 4pm and new ticket is submitted.
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
@cogecohelps I will never stop telling people how bad cogeco is.
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Steve Tremblay
(@stevezzz101) reported
@cogeco having internet issue in Milton, anyone else reported this ?
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Connor Slack
(@connorslack) reported
@cogeco are you really doing maintenance work in the middle of a work day? My expected resolution is almost EOD??
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clicker
(@clicksalot99) reported
@MikeMitchellHR @cogeco @cogecohelps Absolutely horrible service. My service cuts out at least 5 times a day. This is ridiculous
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
@cogecohelps Now your system just drops the line whenever it wants and I have to find the channel and put it back on. COGECO cost us over $1000 in virus's and down time switching equipment around. COGECO SUCS
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
@cogecohelps You had lots of chances. I tried to tell you You cut me off your website. Now look at the mess you've made. I don't have time to play with kids. Cogeco cost us over $1000 after you brought your garbage equipment in the house. I had to buy protection to save from you. 1st time.
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Cogeco
(@cogecohelps) reported
@toothumbz Hi Timotea, There should be an incident number, then yes it is legitimate. Dahlia Cogeco
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
@cogecohelps cogeco lied from start. Lieds into the worst cable we have ever experienced. We were happier with bell but got sucked in by your criminal sales crook who promised us only the best for a life time fee. BS. First there was no synchronization between the pic and the sound then
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Philip Koppang
(@PhilKoppang) reported
@cogecohelps Thanks. But Cogeco wasn't ever listed as one of the companies you could sign in under for the City TV site.
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First Presbyterian Church, Brockville
(@first_kirk) reported
Church School will be held during worship, with Coffee Hour following the service in the Church Hall. This week, Cogeco YourTV Channel 10/700 will re-broadcast the service from 29 January 2023. The Service can be seen at both 7:00am and 5:30pm on Sunday.
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chris
(@thangog1) reported
@globeandmail theres no competition because the others cant afford the equipment insurance and service costs. Remember, its not just about providing internet. Is the government going to direct roads being dug up for extra internet/phone/cable lines? I dont think so. Bell/rogers/cogeco fight it
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Ray mike
(@ray_mikeray78) reported
@cogecohelps is cogeco mail down? Not able to send to certain addresses
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TO Reader
(@Mass111122) reported
@cogecohelps @cogeco is there an outage in the Bayside area (between Belleville & Trenton)?
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Chad Chabot @Chad@xoxo.zone
(@chadchabot) reported
@wesbos Nice to see some real speed in Hamilton. I’m happy enough with the 1Gbps cable service from Cogeco, but $95/mo is a bit pricey.
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Dj
(@DJennings2012) reported
@roastbeaky @blm849 @TekSavvyNetwork Not sure how, since Teksavvy just uses others lines. We had ****** Cogeco service, and switched to TS for years, still ****** service (interuptions) but at least we pay less. Not TS's fault.
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Mary Haurilak
(@maryhaurilak) reported
@cogeco my dads mute button broken again.
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Lynette Corbett
(@LynetteCorbett) reported
@TheHerleBurly If only they would also buy Cogeco so I could dump Bell for decent internet and cable service - I’d be pleased.
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clicker
(@clicksalot99) reported
@mowbraydav @cogeco Horrible wifi. Legit have had 3 to 4 tower shut offs and ons a day for the past 2 weeks. This is beyond ridiculous @cogeco. I have never seen anything this bad
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foontzoot 🇨🇦
(@SinisaPetkovic) reported
If a company allows you to sign to a service online but forces you to call support to cancel that service, stay away. Currently waiting for a @Ooma rep, but I had the same experience with @Cogeco and @TeamViewer. #stayaway
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
@cogecohelps No. DOn't want anything to do with cogeco. I'll let you know when I cancel.
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
Good ole cogeco. Only crashed about 6 times tonight. Cogeco is the king of bad cable.
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†
(@toriwerner) reported
second time this morning I’ve sat here on the phone waiting for over a half hour @cogeco @cogecohelps can I please get some help lol?
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps me passing you my info in a DM is a Dog Gamned joke as YOU actually do NOTHING to stop these issues. .. I' tweet to find other customers with the same issue so we can all go after cogeco. your customer service is NON existent. it's past time i find alternatives.
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alpi
(@alpi1441) reported
@KarenWenLin I'm with TekSavvy on Cogeco cable, I have intermittent disconnects multiple times in a day, don't know if it's my modem, router or cogeco cable connection. Overall though happy with the service
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Sabrina
(@MrsSGoodfellow) reported
@cogecohelps Its good now. It was only during the Grammys and only the channels that showed it. Disappointing as it only seemed to be a Cogeco issue based on discussions with others.
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Steven Baterina
(@stevenscopy) reported
When I was knocking doors, I used this line to close 97.67% of my customers “Would you rather pay more for less or less for more?” I was selling Cogeco, so I only used this line if they were paying an arm and a leg with bell and getting dog **** service
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Tmgcl
(@MikeMitchellHR) reported
@cogeco @cogecohelps your internet service sucks! Come on people, for what we pay the service should be extremely fast & reliable, it’s not. Needs work!