Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (58%)
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TV (24%)
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Total Blackout (7%)
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E-mail (6%)
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Wi-fi (6%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Welland, Windsor, Toronto, Scarborough, Milton, Belleville, Burlington, Montréal, Markham, Hawkesbury, Ottawa, Port Colborne, Calgary, North York and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
TV | |
| Windsor |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Milton |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Deb T
(@taximom_03) reported
Hey @cogeco @cogecohelps I hear there is an outage but seems to be only for me. The other 2 workers in the household are accessing our dual band wifi fine. What is the issue and when will it be fixed so I can work? #cogecooutage
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🌴Shanky ❌cWideleft🌴
(@ShankyMcWidleft) reported
@AhmedCanAm @cogecohelps @cogeco Appears to be a DNS issue. If you know your way around your network connections just update the DNS servers to point to 8.8.8.8 and 8.8.8.4 until they figure it out #cogeco #google
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Aamir Rehman
(@AamirRe62669359) reported
@cogeco Internet is completely down L9T7P9 Milton area now, router is not getting IP from cogeco
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terry anne matthews
(@inhousemouse) reported
@cogeco Thank you for posting. Kids got knocked out of school. Have been fighting to get back up. But when I saw even your website isn't opening I figured there was an issue.
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Mike Campbell
(@MikeSoupy) reported
@C_NODZ @Sflecce @cogeco Yes! Cogeco here and not working. We were sharing some of our work when a number of us got kicked off the Teams Meetings. I'm hoping it's fixed by 11:25 for my math block!
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Mrs. Ford
(@Teach_Laidlaw) reported
Got kicked off of my Google Meet today. Seems like @cogeco @cogecohelps is having issues. I popped back on with my phone data to say bye. My husband is working from home today and supposed to be leading a meeting right now. Cut out 9 minutes before it was set to start.
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Sarah
(@SLBM2006) reported
@MsAndreaMarie_ @Costa_Klad @cogeco I just heard that Halton Board sent out a message saying if your provider is Cogeco and is down - you need to drive in to work. What the..
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TAYLOR
(@Taylorslights) reported
Cogeco internet would go down today so much for trying to do online teaching
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Distant Scot
(@DistantScot) reported
@Costa_Klad @cogeco This never would have happened on the Danforth
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The Stinging Bee
(@DumbStuc) reported
@cogecohelps @pespepper @cogeco Lasalle windsor too please fix its work day
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Keegan B.
(@KeeganB63977789) reported
@cogeco Not really. Just can't stand people that freak the instant stuff doesn't work.
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Raj Rakhra🇨🇦
(@r_rakhra) reported
@justincooke182 @cogeco For stupid like me, how I do it, more details please
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Steve A
(@SteveA43400606) reported
@ButterBrained @cogeco Of course their website is down. They use their own internet. They should switch to Rogers or Bell
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St. Alphonsus
(@stalphonsusces) reported
Looks like there are some issues with cogeco internet services that they are trying to rectify. Please be patient as some teachers and classmates do not have service.
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Uh Oh Stinky
(@Uh_Oh_Stinky1) reported
@cogeco FIX YOUR WIFI ALREADY
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JackLumber
(@CptJackLumber) reported
@cogeco Love how you spend $200 bucks a month on tv and Internet for spotty service at best. The wifi is a joke (can’t get signals anywhere in the house) and now internet is down. Not like I’m WFH and my kids are online for school.
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Johnny Mountain
(@TheCarpetIsLava) reported
@cogeco Outage in Hamilton, any word on when this will be resolved? Got a teacher in this house who needs to teach & someone on their day off who just wants to watch some Netflix
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Laurie Tillich
(@BobsFavDaughter) reported
@cogeco Is this in burlington? We have no service in guelph line new st area?
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Mike Andrade
(@Andrade14Mike) reported
@opmuts @cogeco If you think bell is better. GOOD LUCK. Cogeco is well known for great customer service.
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afilip
(@adamfilip) reported
@Costa_Klad @cogeco Not an emergency. It’s just annoying
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Tyler
(@Tyler13352794) reported
@cogeco Try calling phone are out of Service
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porter ^_−☆
(@kirayabaa) reported
@cogeco could you not have waited until lunch to have an outage💀 my whole class is disconnected
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FRENCHiE Δ
(@Frenchiie416) reported
@cogeco How LONG IS THIS ISSUE GOING TO BE???? No Like it’s always something with y’all I work from home and can’t even connect for like two hours now can’t reach nobody on the phones it’s so annoying like it’s something everyday!!!!!!
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Fatt Moley
(@MoleyFatt) reported
@cogeco New customer. Lucky me, just switched from Bell and got my modem installed today. Maybe I should have been nicer to the Bell customer service folks. #Karma
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Valerie Davies
(@vdavies65) reported
from
Kingston, Ontario
Major Internet Outage with Cogeco seems to be wide spread in Ontario.
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Joel Tabares
(@JoelTabares5) reported
@cogeco Not a good time for an outage. Kids doing homeschooling and the rest of us working. No customer service either. Not good Cogeco
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Ahmed
(@AhmedCanAm) reported
@cogeco Not on you at all Tristan, but Cogeco Executives need to investigate & invest in their infrastructure. It’s 2021 now, there’s very little reason outages should be this common. The last ISP I had downtown had one outage in 3 years, and in the US I can’t even remember outages.
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Mike Andrade
(@Andrade14Mike) reported
@KeeganB63977789 @cogeco Everyone gets upset over the smallest ****. Yes my 9 year old is upset he cant do online. But he is 9. These people dont know how to act there age.
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Cindy Dowdle
(@cindy_dowdle) reported
@cogeco Not working in Sarnia🙁
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Country 93.5
(@country935fm) reported
Experiencing internet issues? @cogeco says they're experiencing internet outages across the province #ygk