Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (51%)
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Internet (28%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Woodbridge, Cornwall, Mississauga, Montréal, Bradford West Gwillimbury, Leamington, Brampton, St. Catharines, Toronto, Stoney Creek, Watford, Kingston, Port Hope, North York and Georgetown.
| City | Problem Type | Report Time |
|---|---|---|
 Woodbridge |
Internet | |
| Cornwall |
TV | |
| Mississauga |
Internet | |
| Montréal |
TV | |
| Bradford West Gwillimbury |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
Hey @Cogeco My internet stops and starts and is slow. I has been like this for weeks. Your service is terrible. Not in the mood to phone and be on hold .
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Jan 🇨🇦
(@J5Jan) reported
Day 4 and still no internet or tv. @cogecohelps @cogeco customer service is ridiculous. Whete are the technicians? All the @BellFibe customers have service!!
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Nadim
(@thenadxperience) reported
@cogeco @cogecohelps I would like to report an outage in internet service affecting the West side of Cobourg
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Brennan Griffin
(@bregrif) reported
Cogeco is down again! Cogeco went down at June 13, 2022 at 11:15AM in Ancaster. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. Cogecohelps
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Anna
(@AnnaPreece_1980) reported
@swingwell @BurlingtonHydro Yep! I got a generic text from Cogeco, and went to their outage map. Much better customer service.
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Kristen MacKenzie
(@TheKMacKenzie1) reported
.@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speack with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄
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Andrew C. Thomas
(@acthomasca) reported
@cogeco service is out in Burlington, think it's connected to a power outage
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Colombe Provencher
(@Colomb67) reported
@cogeco why is my internet not working on Windsor west end? Is there an outage?
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JIBL_pop
(@jiblpop) reported
@cogeco Father’s Day… US open final… Cogeco ruining it with a pixelated garbage feed!! Standard
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T2Green
(@AMitchell1961) reported
@cogecohelps @Oakville_HI @cogeco It the same for me for the last hour. You flash that you are experiencing technical difficulties. Garbage feed.
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Paul Brown
(@Imagicranium) reported
Cogeco is a complete shambolic mess. Service out all day. Calm them and they say you have a ten minute wait. Twenty mins later I’m listening to the most annoying liar recorded voice I’ve ever heard.
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Janetta Howson
(@JanettaHowson) reported
@cogeco Why isn't specific info passed onto Technicians from Customer. Cogeco did not fix their unburied cable when asked. Now it got cut. Explained in detail to Service. Technician came to fix cable, not bury it. Was told to we need to submit another workorder to bury it?
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PG
(@Oakville_HI) reported
@cogeco Reset....same problem.
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SheCallsMeKim
(@gypcqueen83) reported
@cogecohelps @Colomb67 @cogeco Do this several times. It doesn’t help
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Kristen MacKenzie
(@TheKMacKenzie1) reported
.@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speak with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄
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Octane Tech
(@BumpyRideYT) reported
Internets out again @cogeco this really@is getting stupid! Tired of paying for spotty AF internet!
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ThriftyChickpea
(@ChickpeaThrifty) reported
@cogeco @cogecohelps we have been without internet for TWO WEEKS. Each time we call the for answers you’re surprised no one has fixed the issue. We both work from home and have spent over $400 on data. WORST CUSTOMER SERVICE EXPERIENCE EVER!!!
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Brian Underwood
(@uwoodb2) reported
@cogecohelps Can Cogeco get the problem resolved with the US channels, trying to watch US Open and for last hour saying experiencing technical difficulties and will be resolved shortly. Currently all pixelated and unwatchable!!!
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Octane Tech
(@BumpyRideYT) reported
Little rain and some wind not that bad of a small thunderstorm… internet goes out… niice to know im paying close to 100 bucks for just internet to lose service every storm! @cogeco
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James Sauson
(@JamesSauson) reported
@cogecohelps so does cogeco not offer actual cable service anymore or is it all this Epico crap. Constantly having issues with it connecting to the internet and isn’t worth the hassle and price of dealing with this daily.
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Greg Clarke
(@Gregologynet) reported
@SteveCoville @cogecohelps @cogeco We're having issues in Burlington too
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Allan cockell
(@burnsboys13) reported
@cogeco get ur **** together. Trying to watch the us open likes it’s a scrambled porn channel is ridiculous in this day and age.
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Gianni
(@Gianni19218944) reported
Hopefully Cogeco, Rogers, and other companies can learn from this and never treat peoples property like this. Still in shock. Sinkhole in my driveway, grass growing through the bricks. Just wait until someone trips and hurts themselves? Someone say suit?
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Kevin Kaye
(@kevinkaye) reported
@cogeco the Internet is down in Niagara Falls again.
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Jason Squires
(@squiresjl8) reported
@cogecohelps @Oakville_HI @cogeco I’m having this issue too. Just NBC. All other channels are fine. Have reset the TIVO
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Monty Swingwell
(@swingwell) reported
@BurlingtonHydro Went to Cogeco's website to get answers because Burlington Hydro customer service is garbage.
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Doc
(@feartheglove) reported
@cogecohelps @Oakville_HI @cogeco Im having the same issue
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ThriftyChickpea
(@ChickpeaThrifty) reported
@cogeco JUSST FIX OUR INTERNET!!!!!!!! That’s all.
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Mike Smith
(@MikeSmi54174620) reported
The @TSN_Sports app not working properly with my @cogeco subscription.... I'm shocked... Those 2 companies are run so brilliantly I couldn't imagine either having issues. **** them
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Forty Two
(@TwoXTwentyOne) reported
To anyone considering services by @bell @Bell_Support , I highly recommend you look elsewhere like Starlink or Cogeco or anyone else. I've spent over 50hrs on their phone line trying to coordinate my fiber move and they're beyond incompetent and treat their customers like ****.