Is Cogeco having an outage?

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

 No problems detected at Cogeco

Cogeco problems in the last 24 hours

Cogeco Outage Chart

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (69.44%)
  • TV (11.46%)
  • Wi-fi (7.29%)
  • Total Blackout (5.56%)
  • E-mail (3.47%)
  • Phone (2.78%)

Cogeco Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • SamWessner8 sam wessner (@SamWessner8) reported

    When we move back to Sarnia I'm switching shit off of Cogeco cause I hate them so much. Been nothing but terrible for years.

  • Brianinwindsor Brian Jones (@Brianinwindsor) reported

    @sikldaniel @biggieta11z @cogeco Or a Cogeco tech could fix your issues...

  • scary_sherrie Sherrie Louth (@scary_sherrie) reported from Halton Hills, Ontario

    @cogecohelps At least you have a tv with working cable to watch the Leaf game! My HD channels including on demand stopped working last Thursday night. After a VERY long weekend a tech arrived and was able to fix problem , now ANOTHER 5 business days! Hating cogeco!

  • d_moore17 Drew Moore (@d_moore17) reported

    @cogeco @Jarod181T Also very upset about this! I am assuming that our monthly bill will go down now that this service isn't offered...

  • Zatoichi127 Kent Emerson (@Zatoichi127) reported

    @cogeco your new TiVo interface is terrible. How do I revert back to the old style.

  • obeng_lily Free Tuition for Ontario Students Now (@obeng_lily) reported

    Cogeco just sent me a bill for $200 even though I cancelled our service in AUGUST. I am about to fight the CEO at 2:50AM in the morning, I am absolutely not the one.

  • stephhmanson Stephanie Manson (@stephhmanson) reported

    Hey @cogecohelps @cogeco, I brought this to your attention in 2017 and I was told the network chooses what the programming name is. Not so

  • stephhmanson Stephanie Manson (@stephhmanson) reported

    @UfaWizard Thanks! I had asked Cogeco before and they told me programming is named by the network. I’ll try again with this!

  • VinnyTheThrill Vinny the Thrill® (@VinnyTheThrill) reported

    @biggieta11z @cogeco That’s why I use @TekSavvyNetwork never have issues that aren’t my own fault. $55 taxes in. #TekSavage #cooltypos

  • biggieta11z Micheal™ (@biggieta11z) reported

    @ftbgbx @cogeco Yeah, Cogeco has told me it's "because there are a lot of Cogeco subscribers in my area". Makes sense that start has the same problems though, as far as I know they use Cogeco's lines

  • Bellecarri Carri (@Bellecarri) reported

    @cogeco you should be ashamed of yourselves!! Bell is spending thousands of dollars to put fiber in our area and your service keeps going down on a weekly basis.

  • MattamyWatch Oakville Homes (@MattamyWatch) reported

    @cogeco They have dealt with new customer, Customer Service, collections, billing, store front & tech on numerous occasions. Have paid $$ on faith but no bills rec’d & still disconnected.

  • ScrubsPlayPubs ScrubsPlayPubs🇨🇦⁶𓅓 (@ScrubsPlayPubs) reported

    @Xotic16 Rogers sucks lmao simple answer @cogeco for days... but could be a lot of different things nat, bandwith, dns

  • Beckiemac Beckiemac (@Beckiemac) reported

    4th night in a row no internet service. What’s happening @cogecohelps @cogeco #frustrating #expensive #noservice suggestions on other providers pls #Brighton #northumberland #quintewest

  • Flawlengence Badara (@Flawlengence) reported

    I pray one day cogeco get their shit together so i can start running challs again

  • sharonhickey19 Sharon Hickey (@sharonhickey19) reported

    Just a update on my cable issues cogeco don't care cause there is NO record of the line out front to be repaired butt I'll send the tenth service repair guy out . REALLY have a guy coming Friday that will be 15days 3wks without service to my f-ing idiotbox,This ref-ing dickulous

  • darlosboy Graham Carslake (@darlosboy) reported

    @cogecohelps ok, thats not what I was told by your agent when I called to transfer my service, he said that Cogeco would prioritise their own customers over third party ones so effectively would make the 3rd party provider throttle the service.

  • singerskates Brigitte Laskowski (@singerskates) reported

    Husband called you, @Nexicom , & you said that it was @cogeco, from whom you resell their service for far less, who had problems in Extreme Southern Ontario & that Cogeco was working to fix it. @MobileSyrup @CTVWindsor @AM800News

  • darlosboy Graham Carslake (@darlosboy) reported

    @cogecohelps Just to clarify do Cogeco throttle speeds for non Cogeco customers to ensure your direct customers get the best service

  • darlosboy Graham Carslake (@darlosboy) reported

    @cogecohelps I was thinking of leaving Cogeco but was told by one of your reps that if u go through athird party provider that you throttle the internet speed down. Can u confirm this or otherwise please

  • GRichardson2424 Greg Richardson (@GRichardson2424) reported

    @VCVoice @yourtvnorthbay @OHLBattalion That’s too bad. One of the main reasons I keep my cogeco package is for the OHL coverage. Maybe not worth it anymore.

  • obelbeckham ◾️ obelisk ▫️ (@obelbeckham) reported

    @cogeco your internet provider ****** sucks

  • Allhopeizgon cantsleepgodwhy (@Allhopeizgon) reported

    take a week for cogeco to send a tech to fix their janky shit. getting sick of dealing with their shiiiiiiiiit

  • 811_aman Aman Singh (@811_aman) reported

    @cogecohelps Your internet sucks! - probably an understatement. It’s the worst out there.. I rent and pay my landlords for their Cogeco internet but I’m moving to my own house next month. Never will I ever even think about buying your services!

  • russreedyk Russ Reedyk (@russreedyk) reported

    @cogecohelps How did cogeco get hooked up with such an awful service as TiVo. Ours is constantly screwing up. 20 year customer switching away ASAP

  • pauldris pauline driscoll (@pauldris) reported

    @cogecohelps Why doesn’t cogeco support TSN GO any more ... I want to watch curling #scotties2019

  • reward64 Ruth from Gibson (@reward64) reported

    @KingAndJames Popped up on all our phones and TV. Geographically relevant, so ya, alert us please. My kid had plenty of tech support complaints/calls @ Cogeco about the alert too. Geez, it's a human! Yes, your show was interrupted. Priorities, folks!

  • GTAACCORD TJ (@GTAACCORD) reported

    @cogeco @cogecohelps my internet is down. I’m expected to wait over a week to have a technician come and fix your issue. I only heard good things about cogeco and that’s why I decided to leave my previous provider but after this experience I’m definitely considering going back.

  • KristenDDasilva Kristen Da Silva (@KristenDDasilva) reported

    Guy from @cogeco entered my yard without notice today. Cogeco, please educate your employees that people with reactive dogs need notice to make sure they’re secure. Never mind that it’s just polite to tell someone you’re about to be within the boundaries of their property.

  • ravkine Evgueni Ravkine (@ravkine) reported

    @cogecohelps Hello there. I need your help please. I've signed for promotion a few months ago and it's never been finalized on your end. Every month I got billed full amount and have to contact Cogeco. Help don't let me down

  • bailey_schweyer Bailey Schweyer (@bailey_schweyer) reported

    Happy (late) Valentine’s Day to @cogeco. Your men showed up ON TIME, fixed an issue that made our internet sloth slow, were very polite, and all of this happened in under 20 minutes! You have my heart. 💕

  • SteveZarebski Steve (@SteveZarebski) reported

    @TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX I use cogeco no issues at all

  • adot232 adot 232 (@adot232) reported

    @CanadiensMTL I don’t get to watch the game tonight because my cable provider #Cogeco can’t come fix my sports pack until Feb 24! The worst

  • jocovoxo jordan cohen (@jocovoxo) reported

    @erikvantig @A_MrBenMitchell Yeah I would say the same but cogeco is shit

  • russon_c Christine (@russon_c) reported

    @cogecohelps If only I could see my bills. But as I said, in India, where I am, cogeco's 'My Account' access does not work. My main issue is that I was given incorrect information when I called to put my services on hold. So, these bills, which I cannot see, have come as a surprise.

  • Karter_94 Karter (@Karter_94) reported

    @NoSleevesGaming @cogecohelps Huge fan of yours! @cogeco HELP THIS MAN!

  • DundasLisa Lisa (@DundasLisa) reported

    @cogeco asked for a manager so I didnt have to repeat myself for the 4th time this morning... put on hold.... no manager ever came on the line... just was transferred to Momar the same customer service person. And Jennifer in collections transfer me before that...

  • DundasLisa Lisa (@DundasLisa) reported

    @cogeco cancelled in Sept and still being billed Good thing my calls were recorded. it will be helpful when the CCTS investigates my complaint.

  • DundasLisa Lisa (@DundasLisa) reported

    @cogeco 45 min hold AGAIN to cancel BUT immediate answer if you want more services - unethical business practices

  • TheJennJam Jenn 🍁 🐝 (@TheJennJam) reported

    @EmpyreTTV @cogeco @cogecohelps How ironic that that's their service line @cogecohelps

  • TheJennJam Jenn 🍁 🐝 (@TheJennJam) reported

    @EmpyreTTV @cogeco FIX your garbage internet @cogecohelps I have a technician booked to come in tomorrow, let's see if they actually show up 🙄

  • EmpyreTTV Empyre (@EmpyreTTV) reported

    Well my internet just crapped out completely... gone for the past 20 minutes. Made me lose an important call. I'm feeling so defeated 😂 the technician didn't even bother showing up today @cogeco this has been the worst service... y'all need to do better

  • briiz15 Bri✌️ (@briiz15) reported

    with @cogeco wasnt complete shit literally all the time. have never had more packet loss and ping in my life.

  • billdunk4 Dunker (@billdunk4) reported

    @GeneralsUpdates @Petes_Updates Time to cancel Rogers and go with Cogeco or any other provider that will at least give Canadians Hockey and bingo.

  • lora3323 Lora (@lora3323) reported

    @J9sWonder @cogecohelps Oh I’ve dealt with cogeco long enough to know how to deal with them. Over the years, I’ve gotten months worth of services for free because of how incompetent their customer service can be.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps #cogeco internet and cable TV down in west end of Kingston #ygk #Kingston

  • double2_G G G (@double2_G) reported

    Oh it’s gets better @RacingPointF1, that’s sarcasm! Your decision to allow TSN to “stream” the launch will freeze out almost 3/4 of a million Canadians on cogeco! So @Bell sucks! @RacingPointF1 sucks and @F1 👎🇨🇦 We should all just continue to “cut the cord”

  • Thecolourlove Theal Miller (@Thecolourlove) reported

    Looks like its day 2 of intermittent services Cogeco FIX YOUR SERVICES!! I'm a student and we use the internet!!

  • J9sWonder Jeanine G (@J9sWonder) reported

    @lora3323 @cogecohelps Oh you poor thing I swear our lines were meant to cross I have a way to help you with Cogeco. DM ME I will give you more help! I dealt w them everyday, 4 16 weeks straight when we moved here... ridiculous jokers

  • Taysmommy619 Liz Murphy (@Taysmommy619) reported

    @MIHomeYGK West end with cogeco is not working great tonight

  • SpamBlasterson Lucus Aelius Sajanus (@SpamBlasterson) reported

    @NHL @TwitterCanada @Sportsnet So can i cancel my cogeco tivo subscription

  • dubsy54321 J o h n (@dubsy54321) reported

    @MIHomeYGK No issues here, I'm with Cogeco

  • jamesmccowell Jimmy (@jamesmccowell) reported from Hamilton, Ontario

    @cogecohelps hey Cogeco, I believe there is an outage in Winona/Stoney Creek. No internet here. #cogeco

  • DaveJTheTrib Dave Johnson (@DaveJTheTrib) reported

    @fireman607 @Port_Fire @NiagaraEMS @NiagRegPolice Poles taken down were cable lines, not power. No injuries to driver. Appears a line was dropping over the road and the truck struck it, pulling down the poles. I think Bell and Cogeco will be out soon for this

  • RangerRick Benjamin Reed (@RangerRick) reported

    I've been happy with ServerBeach née Cogeco Peer 1 for all this time. They've helped me numerous times when I screwed something up, doing support at the console when I couldn't. That said, I will be happy to cut my hosting costs by 60%.

  • Norman_Bosworth Norman Bosworth (@Norman_Bosworth) reported

    @cogecohelps Too bad cogeco does not do laundry that would be a great start too

  • Jzpaik Jason (@Jzpaik) reported

    @cogecohelps Outage cleared about 10 minutes ago, according to outages info on Cogeco website. Did a modem reboot, to resync upstream connection. All is working. Thanks!

  • GOATunes Jacob (@GOATunes) reported

    @KingGudnite @FF_MuTeX @GstaAsim Oh that’s unfortunate. I’m stuck with Cogeco now, it’s awful

  • rblazina88 Rick Blazina (@rblazina88) reported

    Just noticed you can't sign in to TSN GO through @cogeco anymore. Good thing I ditched them and their already overpriced packages a few years ago! All I've seen and heard is that Cogeco is getting worse and worse every year. That's what happens with the lack of true competition.

  • Doots_Mayhem Stephen Pitkin (@Doots_Mayhem) reported

    @cogeco probly worth the $75 your charging me to leave my contract after years of poor service and poor connections. Looking forward to a new relationship with your competitor