Cogeco Outage Report
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Montréal, Hamilton, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Hamilton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mark H
(@Knee_cheese) reported
@cogecohelps It came back on eventually, and I reboot the modem before reaching out, which feels like a lot lately. I'll be honest, I really regret switching to Cogeco. I work from home and meetings can be tough with bad internet
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sheila brown
(@sheilab06007273) reported
Hey Cogeco.After that prolonged outage today how about spending fewer $ on those goofy ads on MSNBC about being “local” and more on the technical side of your business. (By the way, you definitely need a new ad agency) #cogecoOntario
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The Brigand
(@Galactic_George) reported
T-DOGS 22-Jun-22 Top Dog (Hi P/L): $WCP Bad Dog (Lo P/L): $SHOP Dog-House (basement): $CMMC Dividends 1.27% Cap Gain/Loss -11.1% Trading Costs -0.28% Inflation trade slammed today; portfolio new low. Kept with the program adding in current "dog" Cogeco - $CCA.
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Mike C
(@coozm1981m) reported
@cogeco We are down in Windsor,Ontario
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Mark H
(@Knee_cheese) reported
@cogecohelps Cogeco internet down? Been choppy all morning and now can't even connect
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Matt Watson
(@gluteusMATTimus) reported
@cogeco I’m so done with this company. I get a cut cable can happen by some random act/company, however your company experiences some type of “service interruption” every few days almost. WHY ARE WE PAYING YOU???
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نسرين فاهمي الشحنة
(@nesrinefahmi) reported
@cogeco fix the internet in Ancaster
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G Cambridge
(@uncle_grimey) reported
@cogeco is there an internet issue in Hamilton?
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Mark Watmough
(@markwatmough) reported
@cogeco dissapointed that my bill is going up $12, and I have been a customer for less than 6 months. This is the second time its gone up, what gives? Hard enough to survive with the price of gas, groceries and general living right now
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lindsayy
(@lindsay_ann88) reported
@cogeco is there an outage in Niagara Falls? all services down
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Liz
(@RaggedyPixie) reported
@cogeco I was put on hold for over an hour then got cut off. I called in again and explained the situation and I was put on hold AGAIN! This is poor customer service.
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Laura Carter
(@laura_carter) reported
Out @cogeco promotions have ended and strongly considering getting rid of cable/DVR. Want to still be able to stream some network shows. Can I pay to do this?
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CavsFan4Life
(@MizDelish) reported
(Thread cont) Seems like the acquisition of our previous provider @WOW_WAY was only good for the parent company @cogeco which is located in Canada. If you go on any social media, you will see a fiber cable is down, some one cut a fiber cable, as a “reason” as to why
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Richard Lemon
(@Rick_Skelington) reported
@cogeco every damn day your service is down. #WTF
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Jay Dub
(@Woody14604) reported
@cogecohelps Out internet has been down again for hours. and there has been no reported outage. or update from cogeco. what’s the deal
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St. Anger Appreciator
(@Thunder_Thumbs) reported
@RenfrewCntyScan @cogeco really ******* the pooch here. I switched to Bell Fiber in January and this is like the 6th Cogeco outage of note
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Robk Reacts
(@RobkReacts) reported
and down goes #cogeco #epico Again
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ExtremeGizmo122
(@nextarkid122) reported
@cogeco Let me guess this also affects @breezeline customers as well? Bring back WOW! so far your script reading CSR’s aren’t helpful in the slightest. This outage for closing in on 48 hours has cost us 2 days wage. Get it fixed.
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Brandan Christopher
(@Brandanct) reported
@cogecohelps please give me a human reply, not some corporate **** response as to why during a time where #Canadians are struggling to not lose their homes and feed families, Cogeco thinks they should be increasing my monthly rate by $6/month?! #cogeco
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The Origin
(@Jack903793991) reported
@cogeco Hi cogeco, I have a question… everything in my house seems to have a clear connection except my pc, could you explain the problem?
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Mark Johnson
(@Mark_Johnson75) reported
@SecuriClark @cogeco Exactly. People keep blaming Cogeco when it wasn't their fault. They can't control when people want to dig without calling first. Which I don't understand. It's a FREE service to someone come out and mark where all the lines are..
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The Origin
(@Jack903793991) reported
I wanna start a thing, blow this tweet up and retweet as much as possible so we can send a message to @cogeco I’m sure most people who live in Ontario like myself are tired of this atrocious issue.
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Matt Watson
(@gluteusMATTimus) reported
@cogeco @cogecohelps sooooo, like are you guys going to restore our services or what? Not sure why we pay monthly with you when there are “service interruptions” all the time. This is past getting ridiculous, it’s infuriating now. Can’t wait to walk away from your “service”!
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Dylan Rev
(@DylanRev) reported
Just received an email from @cogeco saying that they are increasing my internet bill by $6 to “continue investing in our network and products while offering the best in class customer service”.
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PoGoGuy (Craig-LordVader66)🇨🇦
(@Burlingtonfotos) reported
@cogeco Thanks Cogeco Cable for increasing rates as of Sept 1. It’s not bad enough that many Ontarions are struggling with grocery costs and fuel costs and you just had to add to the misery for no reason other than to line your pockets. @premierdougford Why are you allowing this?
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Derek Demont
(@DemontDerek) reported
@cogecohelps We're always experiencing problems if any agent from cogeco looks at my account they will see me calling constantly about issues but I gave up , they don't fix them anyways so why put the effort in to call
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Syamkumar
(@syamkumarmd) reported
@cogeco This has been a recurring problem in ancaster area. I have been a user fir the last 10+ years. Seriously thinking if switching to other providers . One more outage, this is a done deal. You guys dont compensate for the outages , do you ?
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Ali
(@AlishaCorriveau) reported
@cogecohelps @lauralittlewd @cogeco Good morning, I agree with Laura, we pay so much for internet. I rely on internet for my job, I am now using my personal data to be able to work, once my data runs out today, I will be needing to take vacation time for this issue. Super annoying.
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Andrew Barss 🇨🇦🏳️🌈🇺🇦
(@andrewbarss) reported
@cogeco It seems odd that 6+ hours into a major outage you are still at the “we’re investigating” stage with, apparently, no clear understanding of the cause and, for sure, no ETA of service restoration.
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Richard Lemon
(@Rick_Skelington) reported
@cogeco monopolies make you fat and forget customer service built you where you are today. Terrible ******* service this week. #twitter