Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (38%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Peterborough, Toronto, Mississauga, St. Catharines, Brockville, Burlington, Milton, Montréal, Kitchener, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton and Fairmount.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Mississauga |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Michael G. Paquette
(@mgpaquette) reported
@cogeco is the internet down again in Cornwall, Ontario? It seems once again we are having intermittent connection.
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Mom4Rights
(@Mom4Inclusion) reported
@cogecohelps @cogeco Thanks Sandra. Unfortunately that’s not helpful for my kids who have missed their classes today. If you could get this system functional so it won’t go down every time school classes start that would be great.
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Stacey Pemberton
(@PembertonStacey) reported
@cogeco I do not have service again. Is there another outage in the Peterborough area?
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Call Me Red
(@gibraltasorus) reported
Cogeco is a joke and they don't know how ******** to run a company
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Mike Jerome
(@MikeyJ79Part2) reported
Really unacceptable level of service from #Cogeco over the last two weeks. Two system wide outages. Kids solely learning online. @cogeco @cogecohelps
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Rich Hamilton Jr
(@RichHamiltonJr) reported
Hey @cogeco fixed your crap.
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Katryna Deligiannis
(@MstarKatryna) reported
@cogeco looks like internet is down again this morning. Started right at the same time 10am ET. Any insight?
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D. Rose
(@RoseClass5) reported
Hey @cogeco Internet is down again!! You’re making it really hard to teach my online classes!!!
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Diane Galambos
(@KitchenBlissCa) reported
@cogeco DOWN AGAIN. Switching to Bell.
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Scott Musson
(@vipercanuck) reported
@cogeco It would be nice if you posted on here and facebook that you have the same issue again today. Looks like a DNS server issue since it does not affect streaming devices or smart home devices. Cogeco definitely needs to get their act together or sell
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Marcelo Souza 🇧🇷🇨🇦🔬🧪
(@msouza3d) reported
@cogecohelps Cogeco is down in Oakville
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Christine Kinahan
(@ChevellePhreak) reported
@SeanFoster @cogecohelps @cogeco Hi Sean! I'm in #BurlON, I didn't realize you were so close! We should get a post apocalypse beer once we can. Also, **** this outage while I'm trying to work from home!
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ala jibril
(@ala_jibril) reported
@Rajawindwalker @cogeco go **** yourself people livelihood is on the line how about you tell my professors and work why i did not show up for either
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ghostt👑
(@BeautyTakesLove) reported
@cogeco is there reason I'm paying 250$ for internet/cable that doesn't even work?? Why are you having so many technical problems, what's the issue now?? 🤔🤔
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Add Your Name
(@easydoesitchamp) reported
@cogeco Hi, my home internet isn’t working and I’ve reset my modem. Is there another widespread outage? I can’t work from home without reliable internet!
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Aladdin Sarsippius Sulemenagic Jackson III
(@DamnMisur) reported
@cogeco Why don't you ever update the outages section on your web page? According to that my internet issues are always in my head. Then I found this Twitter account. Not all people have Twitter. Just saying.
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Just another Human!!!
(@Middleaged75) reported
@sapphire9692 @cogeco Hi Rebecca If working on laptop or computer. Please go into network settings and switch DNS from automatic to Manual and out ik address 8.8.8.8 and 8.8.4.4. This will get you back online. My kids and wife still online as I left DNS settings after Mondays issue.
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Dave
(@davidcouvier) reported
Just wondering if @cogecohelps or @cogeco know of any service interruptions today? Seem to be getting a broken DNS signal intermittently.
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Rich Hamilton Jr
(@RichHamiltonJr) reported
Hey @cogeco @cogecohelps fix your crap.
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Cesar Lampo
(@lampoc) reported
@cogeco @cogecohelps Do you have problems again today in the Oakville area?
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Cyrille Chenevert
(@CJ_659) reported
@cogeco hey your DNS server is down. I changed mine to Google and it's all working fine. Fix your DNS server!!
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Catherine Carr
(@astrocatcity) reported
@cogeco we are experiencing an internet outage in east oakville (near Ford plant)
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Blair Goodie
(@BlairGoodie29) reported
@cogeco this is the second time this week my internet has been down , im missing important meetings , I hope to see some sort of discount on my next bill #need internet
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Oli Ovlov
(@oliovlov) reported
@cogeco you seem to be down again? Can you please confirm? Hamilton st Clair area!
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William K
(@sAINT_1983) reported
@bluechick08 @JraigeJoe @cogeco 2) they said we only have you on file as being with us for 1 year... I said we moved last year they said yes thats why, I said that isn't how billing works! I've paid you for service for 10 years that doesn't change because you change my account #
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Kevin Biggs
(@KBiggs86) reported
@cogeco internet outage again? #ygk
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Will Khalilieh
(@wkhalilieh) reported
@cogeco - are there service outages in Burlington? I’ve reset my modem 3 times and we still cannot connect. Your support webpage is not loading either.
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Jessica Langille
(@jessicalangill1) reported
@cogeco looks like we are having the same internet issue again cogeco ! Any update on fix ?
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T I T A N | Trading
(@TITAN_TradingCA) reported
@eesa_rahim @McclaskinAshley @cogeco I called them over 12 times, every time they said I shouldnt get a bill and my account was closed, then a bill would come. Terrible service from bell I would never go back ever
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh