Cogeco service status: outage reports and connection issues
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Full Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (53%)
- TV (21%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Brampton, West Lincoln, Toronto, St. Catharines, Brockville, Pembroke, Vancouver, Toronto county, Nepean, Bells Corners, Ottawa, Kingston, Cambridge, Montréal, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Brampton
|
Wi-fi | 2 days ago |
|
West Lincoln
|
Wi-fi | 3 days ago |
|
Toronto
|
Internet | 6 days ago |
|
St. Catharines
|
TV | 8 days ago |
|
Brockville
|
TV | 8 days ago |
|
Toronto
|
Internet | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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narr 🌴 (@notnarr) reported@mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. I’ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages
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Lexi (@Lexi58746074319) reported@passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.
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💀extremeXmetal💀 (@extremeXmetal) reported@alancross Cogeco seems like the only provider having problems. Every other provider seems normal.
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Hugh G Azzol (@MrTuffster) reported@cogeco Start running the lines legal height. You’d probably have less issues.
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ThePoopyMudFlap (@ThePoopyMudFlap) reported@cogeco the power outage that was somehow somehow causing my internet to not work - has been resolved for over a hour now. My house never lost power to begin with. Why is the internet STILL not woking in my house?
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Fyble (@Fyble) reported@cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.
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Norm (@quietlybless) reported@cogeco better have service running for the game. Its been 15 hrs! Although storm is out of their hands, 2 minutes on hold to find out my postal code area still has outage is an unnecessary time grab. Add this to the other 364 days the service sucks. @CRTCeng
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Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reportedCogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?
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CREASE19 BREAKING NEWS (@Crease19NEWS) reported@KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too
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Sir Michael the Dragon Knight (@Michael29872) reported@maxsdeffect Yeah, especially during **** weather lol though, before I was with Bell, I was with Cogeco
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Kini Surrco | Dividend data (@kinisurrco) reported@CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦
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Colin Purcell (@colinpurcellx) reported@cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?
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CRASH (@asharpe004) reported@cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?
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Mike (@michaelzapper) reported@cogecohelps Hey Cogeco. I was made aware that something on my network is being used without my permission to participate in cyberattacks. Would you be able to tell me the time this occurs if I called in
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Richard P (@richardp) reported@candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.
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Mikey (@MikeyBGolfs) reported@SarahTreadaway @cogecohelps Seems to be a wide outage. Cogeco pretty much never acknowledges them either, on X or their website. Down for many in Petawawa after asking a few people in town.
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💯JT.💯 (@JimmyT2022) reported@RickL77253254 @cogeco Their service suuuuuucks
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D.S (@Davidschonitz) reported@scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.
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Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported@JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?
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John Toles 🇨🇦 (@JohnToles) reported@cogecohelps Cogeco Internet and Epico down in Huntsville P1H2M6. Your web outages page is broken too, error page, thanks.
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kavik OAL (@Kavik_plays) reported@cogeco outage in Belleville. Any resolution time expected?
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katie MINISH CAP ENJOYER (@yanitaoo) reported@cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO
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JerryP (@yarop) reportedWhat a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters
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Tyler Sommerville (@keithurbfan) reported@kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash
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Sharon (@RealSharonD) reported@cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday
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gg (@bruins31311) reported@cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service
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Blair (@blairs1) reported@cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps
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john (@leafsfan381) reported@CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.