Cogeco Outage Report
Why is my Cogeco service not working?
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (22%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (5%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Niagara Falls, Brockville, Brampton, Cambridge, Burlington, Oakville, Kingston, Nepean, Gatineau, Québec, Strathroy, Kitchener, Montréal and Fort Erie.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Niagara Falls |
||
| Brockville |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Laurie Weir 🇨🇦
(@ljweir) reported
@cogeco Internet down in EON but phone still works.
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The Neverending Hell Loop 🇨🇦
(@Melanie76Nicole) reported
@RachelVeres It’s a dns problem you are on cogeco lines but a different dns address is my guess.
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commonsense
(@commons65091701) reported
@JorgeOdam @cogeco Yes, we should complain but that's all we can do. They still won't give everyone a $1.00 credit for the small inconvenience. Just change your DNS server settings until they get their DNS issue sorted out.
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K Born 🇨🇦 #PresidentElectBiden #TrumpVirus
(@kzcvtm) reported
@FernandaWaheart @cogecohelps @cogeco Its a DNS problem. Change your ip address from DHCP to static and your DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4 These are Google DNS servers
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starburst fox
(@Gibou60) reported
@cogeco are your phones down as well cause we tried calling and it hung up
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absent
(@absent_77) reported
cogeco internet outage first day back to class<<<<<
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Ginette Pelletier
(@GinetteP) reported
@DannyzReviews @cogeco Maybe they have worse customer service but at least from past experience it was a consistent service unlike Cogeco.
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Jenn DeGruchy
(@JennDeGruchy) reported
@PepnJess @DarrenKritzer @cogeco Data on phone service?
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Truloh
(@ThomasSeropian) reported
hi, @cogeco @cogecohelps can you fix my wifi, please?
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Adam Silliphant
(@PhantamH) reported
Hey @cogeco, try turning your system off and back on. That should do the trick. #Cogeco #outage
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Edward Schroeter (http://bit.ly/2TwFxEB)
(@EdSchroeter) reported
@zbpipe @LMcAnanama @cogeco "It has come to IT's attention that Cogeco Internet Service is experiencing a full outage. This is impacting users throughout Ontario. All KPR systems are functioning and fully available. Any student or teacher relying on Cogeco service will be offline until the issue resolves."
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rebecca
(@unharmonizedd) reported
@cogeco You guys are literally the worst internet providers in the world
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Adrian
(@adrianoOo19) reported
@CardsChris @fordnation @cogeco I can’t work bc of it lol not all things are bad
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Mr. Mic
(@TheRealMrMic) reported
@cogeco Trying to call but it’s saying that the number I’ve reached is not in service
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Michael Skitch
(@MichaelSkitch) reported
@Andrade14Mike @JeremyChafe @cogeco Cogeco internet is horrifying. Legit never experienced anything as bad as this
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Ozen
(@Master__Ozen) reported
@Andrade14Mike @GinetteP @cogeco Ye bell is actually the worst, GL lol.
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Amy
(@Amy12724680) reported
@Carminevittori5 @cogeco Good that u are close to me, I'm in the region as well, we loose service every other day, constant interruption. Back in the summer a wired felt down and took them 13 days to pick it up and get my service restored and the list keeps going, and I don't need to tell u the
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turkeytaster
(@turkeytaster) reported
@Laxpro1dot10 @5heriBr0wn @cogeco If you need to ask, you probably should just wait until service is restored.
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Lar
(@lartist) reported
Not only did my internet appear to go down about an hour ago, but @cogeco ‘s website is also unreachable and the toll free number hasn’t been working either. Halton Hills is experiencing an outage.
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terry anne matthews
(@inhousemouse) reported
@4razberries @cogeco When the website didn't load I figured it was a bigger issue and not just my house. It is great getting update on Twitter. Plus my school board just sent out a call that there are internet issues.
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Pennyjo
(@Penny52943610) reported
@cogecohelps @__maciej__ @cogeco Can we get an update please. I am taking screenshots of the tweets to prove to my work that this isn't my issue
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Jenna LeBlanc
(@JennaLeBlanc55) reported
Numerous reports of internet service outages from #Cogeco all over the province of #Ontario this morning.
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FuriousFrank99
(@Furious_Frankk) reported
imagine trying to be a streamer/gamer with @cogeco would be a joke cause it's always down and constant connection lost. Sadly even at my Job this is a huge issue.. may be time to change.
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Proud Canadian
(@ProudCa02797067) reported
@cogeco @cogecohelps Wondering if you could keep a stable connection for more than 5 minutes? To bad your internet service wasn’t as good as your efficiency to withdraw money from my account monthly.
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Mike Andrade
(@Andrade14Mike) reported
@JorgeOdam @KeeganB63977789 @cogeco I get that honesty. But people acting salty over something like this. Triggers me. Sorry it's not working. Hopefully soon it will.
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Amy
(@Amy12724680) reported
@Carminevittori5 @cogeco the ridiculous amount of money I'm paying for the service, the best part is that for the internet speed that I need there's no other option= monopoly,l not even bell is offering it down here. Big/wealthy companies always get away with everything but if we miss a payment we get
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Michael E. Stock
(@MikeEStock) reported
@cogecohelps My internet (Cogeco) seems to be down for my and my neighbour in the Longmoor and Inverary area. Can you confirm?
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Tierney4351
(@Tierney4351) reported
@limmereso @cogeco There’s a large outage apparently. Who would have predicted this was going to happen...I guess this is the one bonus of being in the sticks and not being able to get Cogeco.
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Amy
(@Amy12724680) reported
@Carminevittori5 @cogeco penalized, it's been almost a year into this c rap and they know it, Gov announced online learning was coming and they can't provide service to their customers? Give me a break and stop making excuses for this company, this is unacceptable.
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TanookiAlex
(@AlexTanooki) reported
@PolarcubArt @cogeco EXACTLY!! Like ugh.. I’m so frustrated I need school.. this **** sucks