Cogeco

Cogeco Outage Report

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours

The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Cogeco Outage Chart 01/18/2026 20:40

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Cogeco compensate me for the outage?

The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Cogeco outage reports came from the following cities: North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Milton, Montréal and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth York Internet
CanadaHamilton Internet
CanadaPrévost Internet
CanadaGatineau Internet
CanadaLeamington TV
CanadaMississauga Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetheartAlexa AlexasCountryParty (@TweetheartAlexa) reported

    @cogecohelps Cogeco Internet is the only service I have with your company thanks though

  • beeblesnout double beeb'd up // 3D Modeler // VTuber (@beeblesnout) reported

    @cogeco I have 1 Mbps down. this is ridiculous.

  • IBBtravel Lindz 🇨🇦 I've Been B✈t! (@IBBtravel) reported

    Hey @cogeco @cogecohelps, I was told by a technician yesterday that I'd have a new router if mine had issues (which it does) & today when the technician came, there was no router in hand & here I am now paying full price for a service that isn't working properly.

  • CaffeinatedInv1 Dave Britton (@CaffeinatedInv1) reported

    @ElliotTurn Makes sense. Sounds like a guy who does his diligence. I just thought the Cogeco part came off as "it's cheap b/c Cdn investors compare it to Bell or don't understand cable." I think the real opp is investors assume all their cap alloc is bad, but U.S. investments have been 👍

  • DrMeghanNorris Meghan Norris (@DrMeghanNorris) reported

    Is #Cogeco down? Reset router, and no luck. #YGK

  • sugarcanehaynes Cat (@sugarcanehaynes) reported

    @cogecohelps is literally the worst internet provider. Every week a new problem. Today our internet has been on and off and I simply don’t have the energy to call and deal with this today #Cogeco #cogecosucks

  • JennWhitelock15 Jenn 🌸 (@JennWhitelock15) reported

    Why is Cogeco internet such garbage!!!!!! 🤬🤬

  • thisjacobson just because (@thisjacobson) reported

    @cogecohelps The guide is usually wrong about info on a lot of movies and spelling errors but we love the ID CHANNEL and like to bookmark a head but we can't do this because it's showing shows for a another channel cogeco guide needs help with whoever is in charge

  • barry_bcuz4 Bcuz4 (@barry_bcuz4) reported

    @Bell_Support I recently switched to Bell Fibe for TV and internet from Satellite and Cogeco internet, It could be the worst mistake I may have made for entertainment and communications. Internet is fine but it’s been nothing but issues with the PVR receivers since installation.

  • IBBtravel Lindz 🇨🇦 I've Been B✈t! (@IBBtravel) reported

    If you're going to promise your customers a service & that you're going to rectify that service - YOU SHOULD KEEP THEM, especially since this is now affecting my livelihood as I am working from home. @cogeco @cogecohelps

  • Logansenese Logan Senese (@Logansenese) reported

    @cogecohelps do you know of any issues in the mewburn area? Internet is out again for all devices. This has been happening so often lately cogeco... cmon

  • kizard99 Kizard (@kizard99) reported

    @cogeco There’s an outage in North Bay when will this be resolved

  • bjmicak Bjm2112 (@bjmicak) reported

    @cogeco I’m frustrated. Missed work today due to no internet. Called support 3x now have to wait another 48 hours before a service rep can come. My modem was just replaced 1.5 months ago!

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    Oh look. @cogeco is out again in Sarnia. I assume it’s linked to that outage in Fort Erie.

  • missyfaith15 melissa wilcox (@missyfaith15) reported

    is there an outage in my area for internet #Cogeco

  • RenfrewCntyScan RenfrewCountyScanner (@RenfrewCntyScan) reported

    COGECO IS HAVING ISSUES AGAIN. CAUSING US TO GO UP AND DOWN. Nothing I can do.

  • DutchGurl That Dutch Girl (@DutchGurl) reported

    @redPhoenix0301 No ****! I agree. Cogeco is brutal. Everyday a couple times a day or more the internet bombs! Im looking to pay my $112 a month for internet to another service.

  • JesseSikora Jesse Sikora (@JesseSikora) reported

    @HertzBarry Can someone help me out. I'm not up to date with things like this. I have Cogeco, how would I go about getting this ? Also I don't wanna watch it on my computer but on the TV. Is there a certain number to call or way I can find PVOD on my tv ?

  • NoLimitSonny__ 💔 (@NoLimitSonny__) reported

    S/o cogeco for having the shittiest wifi connection go suck one I can’t even have a good nba online record without getting disconnected stupid stupid stupidddddd!!!!

  • kereshen_naidoo kereshen naidoo (@kereshen_naidoo) reported

    @cogecohelps Over the past 3 weeks, I have had 3s-6s Page load times on a 1gbps subscription. Switching to google's DNS made these pages load instantly. I realize this is not your fault, but please get someone to fix Cogeco's DNS. My LTE mobile hotspot loads pages faster.

  • Alirose_16 Sara Ali (@Alirose_16) reported

    @MIHomeYGK is there an internet outage happening for those in the Queen Mary/bath road area? We’ve been without internet for over 20 minutes @cogeco

  • igordzaic Igor Dzaic Игор Џаић (@igordzaic) reported

    @cogeco is something up with your service? My home internet just died. Reset didn't work, etc.. It has been dead for 15 minutes.

  • ShxriMua TINA TURNER🇳🇬♈️ (@ShxriMua) reported

    Cogeco is never seeing the pearly gates

  • fictionscribble Jillian Dagg (@fictionscribble) reported

    @cogeco Would this problem cause internet with ethernet connected but no wifi?

  • AntonSaverimut1 Anton Saverimuthu (@AntonSaverimut1) reported

    @cogeco Since my internet was slow ,I had a Cogeco technician fix a new modem last Thursday.Since then we have intermittent internet disruptions every 5 minutes and come back within 1 minutes.I called tech department on Friday and explained and they booked a technician for tomo.

  • shampagnemami_ Sham 🧚🏽‍♀️ (@shampagnemami_) reported

    Cogeco once snitched and said someone was watching porn on our wifi, my mom questioned the **** outta me I had to play it off saying someone maybe has our wifi password 😭😭 I was young I know better now

  • JeanGuyPitre Jean-Guy Pitre🛫 (@JeanGuyPitre) reported

    @cogeco Too bad the system is so flacky and keeps losing connection.

  • thatartsyhoe kimberley rogers (@thatartsyhoe) reported

    @cogeco why is your wifi so bad, I just want to want the handmaids tale

  • toukka69 Toukka Mask (@toukka69) reported

    @CraveHelp Crave is so unstable on the Cogeco Epico device it’s unusable. So far Prime & Disney+ have no issues. Is there an update coming to address?

  • DaveJewellOHL Dave Jewell (@DaveJewellOHL) reported

    .@cogecohelps Did Cogeco change formats with OLN (Outdoor Life Network - Ch. 56 in Windsor)? It has been medical/crime dramas over the last 24-48 hrs, which isn't what's in the guide nor what's normally on that station. #Cogeco