Cogeco service status: outage reports and connection issues
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (41%)
- TV (36%)
- Wi-fi (16%)
- Total Blackout (3%)
- Phone (3%)
- E-mail (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Kitchener, Stirling-Rawdon, Welland, Ajax, Bells Corners, Montrรฉal, Collingwood, Milton, Peterborough, Arnprior, Mississauga, Burlington, Champlain, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Total Blackout | 2 days ago |
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Internet | 2 days ago |
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TV | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mikey (@MikeyBGolfs) reported@SarahTreadaway @cogecohelps Seems to be a wide outage. Cogeco pretty much never acknowledges them either, on X or their website. Down for many in Petawawa after asking a few people in town.
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๐ฎJoey๐ฎ (@BlazeFirestorm) reported@status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.
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St. Mo๐บ๐ฆ๐ปโฎ๏ธ๐ (@saintmo12) reported@peggy_blair @FireAndIce48 I feel exactly the same way. Cogeco the exact same bs! It infuriates me. My mother's bill in one year went up 89%! I refuse to pay for cable, I have antenna tv, use locally owned internet provider with awesome service & a streaming service. These companies don't care about you.
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KNugent4118 ๐จ๐ฆ๐จ๐ฆ๐จ๐ฆ (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported@NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.
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Scott Dillon (@dillon4412) reported@cogeco sucks!!!! The local Detroit channel puts the Red Wing's game on. But of course Cogeco flips over on with another show. Every time this happens. Worst cable company ever!!!!
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Bob (@DogLifeOntario) reported.@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!
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Steve Pipes (@steve_pipes) reportedSigned up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who canโt help! @cogecohelps #help
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Erik Boivin (@tattooPeel) reportedWhy would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!
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EconomicWoes ๐ค (@ManyBeenRinsed) reportedCogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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Adamomni (@atpracs) reported@cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
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Shawn (@shawnwahs) reported@cogeco fix your ******* internet! It constantly goes down and Iโm tired of this **** service or lack of service period!
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Ryan (@moe1178) reported@cogeco are you serious with your technical support? What a joke!!!!
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Ciel21 โ ๏ธโฆ๏ธโฃ๏ธ๐๐จ๐ฆ๐ (@Ciel2114) reported@JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?
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Chuck Felsea (@pissinoffthe) reported@NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.
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Violence is a construct (@wokeupviolent) reported[DOW JONES NEWSWIRES] Cogeco Communication's Breezeline Write-Down Raises Odds of U.S. Exit โ Market Talk
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Dan Earle he/him (@danmearle) reported@cogeco what is up with service outages today in Georgetown/Halron Hills? I get there was a storm yesterday, but what is the cause for the outage today? Itโs just came back, but was out for over an hour.
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Shan Kumar ๐จ๐ฆ๐๐จ๐ฆ (@rraj2k12) reported@cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.
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Crypto_10 (@Crypto_10_10) reported@cogeco @cityburlington @cogeco โ you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my โpromotion ended.โ Even in the worst case, $140 for 1 Gbps is robbery.
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CanadianSoul ๐จ๐ฆ ๐ฉ๐ฐ (@carol_nasvytis) reported@peggy_blair Itโs ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I donโt want to play this game ๐ก Just stop gouging me
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Judy Young McKeown๐จ๐ฆ๐บ๐ฆ๐จ๐ฆ๐บ๐ฆ (@JudyMcKeown1) reported@KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say Iโm happy with either one. Make sure they credit you for time and services lost.
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Gaby_Gabs118 (@Gaby_Gabs118) reported@cogecohelps Cogeco is down yet again! When is it never down? ๐ฉ
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Goddamngreek (@Goddamngreek1) reported@cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.
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Crypto_10 (@Crypto_10_10) reported@cogeco @cogeco Congratulations โ you guys officially have the worst customer support in the market.
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Iqbal Faizer (@IFcomic) reported@Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.
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Fonz (@Allittlefish) reported@robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.
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Jennifer (@JTkksmom) reportedCome on @cogeco no service since 12:08 this afternoon and every time I check itโs later and later on the estimated time of restoration
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Colin Purcell (@colinpurcellx) reported@cogecohelps Nice of you to sayโI guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?