Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (40%)
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Internet (39%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Toronto, Mississauga, Kitchener, St. Catharines, Burlington, Brampton, Sainte-Adèle, Calgary, Dundas, Edmonton, Fairmount, Amherstburg, Ottawa and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Internet | |
| Toronto |
Total Blackout | |
| Kitchener |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Timlad67
(@Timlad67) reported
@cogeco @cogecohelps Still no PVR service....
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✨👑Lord Vain👑✨
(@LordVainDesang) reported
@CannaCurva It's Cogeco for us, my mom has at times been like, "Why download certain stuff when we have Netflix and you can watch it on there?", then I'd save them from boredoom by putting movies or shows on a USB drive for them when Netflix was unavailable due to the internet being down.
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ChildFreeAndLovingIt🇨🇦
(@ChildFreeChick) reported
Really @cogeco? WTF? Time to #CancelCable Too many outages, crap CS and way too expensive. Buh bye 👋
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Lil’ ssud
(@Savage_782) reported
@cogeco FIX YOUR DAMN INTERNET ITS BEEN OUT ALL DAY
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Sarah K Proctor
(@SarahKProctor2) reported
@cogeco @cogecohelps I did contact them because my recorded shows still won’t work and they couldn’t tell me ****.
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Kris
(@oiler3535) reported
Seriously @cogeco @cogecohelps Epico is NOT going to last if "live" sports are always 20 seconds behind. That's ridiculous. Do you bounce your feed off the moon a half dozen times? Brutal. And not a tech issue.
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JustWorld4All
(@no2demagoguery) reported
@AnjaKaradeglija The CRTC has never been there protect Canadians. Ever since CRTC was established it has been actively helping Bell Canada, Rogers, Telus, Shaw, Cogeco, etc. to gouge Canadian consumers. In Canada there is no effective consumer protection for Canadians.
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KevinK
(@kkuruvilla) reported
@cogecohelps hey Cogeco , my internet is down in Oakville - Glen Abbey neighborhood , tried resetting my modem twice but no change
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jp
(@DrToronto2112) reported
@cogecohelps @cogeco Just came back on 720 down to the wire lol
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DebbieG
(@dglenn60) reported
@cogecohelps My modem is overheating and shutting down. My husband was with Cogeco for 31 years so he’s pretty sure we just need to exchange the modem
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j
(@goleafsgo86) reported
@cogeco what the hell Cogeco. An outage right before game 5?! Common man!
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bai6879
(@bai56864305) reported
@Bell_Support Horrible service - disgusting! Call and a recording just says no one can answer ?? WTF ? TV down and no communication to customers ? You have our emails ? I have fired people for less. Time to switch to cogeco or Roger’s Wow!!
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Ammar
(@RealAmmarGhouri) reported
@cogeco is the internet down in Milton area ?
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David Qian
(@jodoyodo) reported
@TekSavvyCSR FYI it looks like Cogeco has an outage in the L6L area, which is impacting my Teksavvy service too.
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Brent Barker
(@BrentBarker3) reported
@cogeco @cogecohelps Why isn’t Sportsnet 360 not working on TiVo?
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🔞 MelodyTheArtPony 🔞 (Commissions OPENED)
(@MelTheArtPone) reported
It even why I stopped going with companies such as Bell or Cogeco as these were stunts they also pulled even tho Bell was alot worse as they would go against their own contracts to ever so gradually raise our bills than what was agreed upon for monthly service.
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Danielle Couffon
(@icequeen1371) reported
Umm excuse me @GlobalTV, if I pay for full access to your channels with my Cogeco subscription, how do I only have access to Global News on the app when I sign in?? #WTF
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Madonna
(@Donna91469274) reported
@Bell_Support Bell Fibe not working. Can not connect to support. In the Hamilton area. I’m done with bell. I’m switching to Cogeco which offers way better download speed and the same tv package for half the price and no contract.
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Scott
(@DubiousOptimist) reported
@cogeco Internet outage in Oakville. Long wait times on customer service lines. Please provide more timely updates.
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Susan Campbell
(@RKTCATS) reported
Internet problems in Limehouse what’s up Cogeco? #cogeco
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krissy parker
(@suzie1265) reported
@cogeco wifi not working on 136 Bay Street Hamilton is something wrong with the connection?
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Simon Sutherland
(@sdasuthe) reported
@cogeco don’t know how it is possible but you’ve done it. Our cogeco service is actually worse after a tech visit! Well done!! So fed up with this
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Andy
(@Linkandy) reported
@PaulKennethMag3 @L4GSpike @cogeco It’s still terrible now in 2022. We want to go back to TIVO
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JustWorld4All
(@no2demagoguery) reported
@AnjaKaradeglija The CRTC has never been there to protect Canadians. Ever since it was established it has been actively helping Bell Canada, Rogers, Telus, Shaw, Cogeco, etc. to gouge Canadian consumers. In Canada there is no effective consumer protection for Canadians for any product/service.
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Tricia Hildrop
(@Tricia1974) reported
Dear @cogeco , your service is terrible on an every day basis. Signals keep being interrupted. Today we can’t even watch our recordings!
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Braison Drysdale
(@BraizNasty) reported
@Timlad67 @cogeco With the amount of issues epico has and constantly has, Cogeco should waive the fee to cancel. Epico is always slow for me, and now this.
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Jenn Carr
(@JennySeee) reported
@cogeco @cogecohelps jfc still not working you morons
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Cogeco Ontario
(@cogeco) reported
Please, contact @CogecoHelps in DM if you are still experiencing an issue. We are sorry for the inconveniences this issue may have caused. Thank you, - Tristan Cogeco
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Timlad67
(@Timlad67) reported
@cogeco Once again another Cogeco Epico failure!! 17 hrs last week no internet/tv, at least 3 hours yesterday morning no tv and now again at least 3hrs (so far and counting) no tv. Was on chat, and I have been offered the pleasure of paying $75 to cancel my garbage service!!!
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Elizabeth Diamond
(@CallMeHalfPnt) reported
What a way to start the day: Go online to check out our local debate by @cogeco and get asked to create an account to support local journalism, yet the party I'm supporting in the election was excluded from the debate. 🤨 #VoteNewBlue #NewBlue2022 for change!!