Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Toronto, Burlington, Sainte-Agathe, Peterborough, Mississauga, Uxbridge, Trenton, Brantford, Bolton, Sarnia, Barrie, Harrow, Windsor, St. Catharines and Napanee.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Burlington |
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| Toronto |
Internet | |
| Toronto |
Internet | |
| Sainte-Agathe |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Octavia Daenerys
(@OctaviaDaenerys) reported
@cogeco what is going on? For the last 2 weeks in Corunna ON, @danajohnston71 and I experience random service interruptions every day multiple times per day. Are you no longer servicing the area? Should we look for a new provider?
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Danny From Nightenjin
(@dadidthis) reported
I guess no work this morning since @cogeco is down 🥲
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Sophie Jackson
(@sophiehjack) reported
Work from home is all fun and games until cogeco has an outage and you live in the middle of nowhere 🙃🙃
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Colin from FUXWITHIT
(@ClassyVlassy) reported
@dadidthis @cogeco Cogeco is the worst for outages. I switched like a year ago to Bell and the service has been 10x more reliable
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Frank
(@im_a_thief) reported
@cogeco @cogecohelps So just had the 20th technician come to my house. He replaced my modem (3rd time), replaced all cables, and replaced the splitter. He came when my internet was working so he assumed nothing was wrong. Internet is down again. It's NOT MY NETWORK.
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R J
(@Tdot_jaysfan) reported
@cogeco down all day on a holiday weekend. Just when you thought their service level couldn’t get any worse.
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Rick Dolishny
(@rdolishny) reported
@cogecohelps Thank you Cogeco for the quick response. I've been escalating this with @Nexicom all week. I'll give them to the end of the day. Please DM me with your best ISP offer to maybe sweeten my deal when I decide to cancel my install this afternoon if I don't hear from Nexicom.
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Freddie
(@oranjecrush) reported
@cogecohelps @cogeco Ok now it is off again. Please help.
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nameless
(@nameless7254) reported
@cogeco is there a large internet outage at the moment?
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Hatty
(@HattyVa) reported
i hope cogeco's stock price goes down
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katara
(@katara40739948) reported
@cogeco @cogecohelps we had wifi issues yesterday so they installed a new router and this one still doesnt work!!!!!
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Rick Dolishny
(@rdolishny) reported
I signed up with @cogecohelps @cogeco fibre and the CSR was delightful & guaranteed instal at a specific time and date over the long weekend! That's what I call customer service. Fingers crossed. Sorry @Nexicom if an order from Sept 5 can't be fulfilled there's something wrong.
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KB
(@KPBails) reported
@cogecohelps @cogeco How about you guys send me a DM with a resolution to this problem in regards to your sub par internet & tv services.
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katara
(@katara40739948) reported
@cogecohelps @cogeco we called and your company still doesnt know what the issue with your service is. we are without wifi for the second day and nothing helped
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🍁🇨🇦Niagara First🇨🇦🍁
(@niagara1st) reported
@cogecohelps The sound of my refrigerator humming because cogeco internet service can't even load this morning, or most days really. 240p YouTube videos when I pay top dollar for 4K UHD? The ads won't even load, so you know the service is terrible! They load at 5K res no matter the service!
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Scary
(@1cy_Mythic) reported
**** cogeco bro **** goes down like twice a week
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Robyn Wolf
(@Ripes10) reported
@cogeco I used to love you but the past month your cable and wifi has been THE WORST. Please do something soon…
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Foofan
(@Foofan18) reported
@cogeco I have had internet approximately 1 month and it is garbage. I left a company using your lines and could stream and run 3 other devices no problem. Now i can't run 1 alone on your 1G plan and am locked into a 2 year contract. How do i cancel this bullshit? Absolutely terrible
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Steph D
(@steph476) reported
@TekSavvyCSR @TekSavvyNetwork Cogeco is down in Kingsville, ON
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Durhamgirl
(@Durhamgirl7) reported
@CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco
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Chuck Gaut
(@CyberGaut) reported
@IamSean95 @DirtyTesla @elonmusk I'm also in Canada, price is comparable to good cable /fiber in my sub urban area. 125 for Starlink, 120 for Cogeco cable. I was on the Starlink list and would have switched just to support SpaceX. I didn't for the simple reason that others actually NEED it.
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art
(@arththy) reported
@cogeco ,.. girl i'm begging you please service out in mississauga. bell is a nightmare and i can't take it
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Joseph
(@ALXSTON) reported
@cogeco What about Oakville? We do have connections problems as well in Oakville
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katara
(@katara40739948) reported
@cogecohelps @cogeco even after getting a new router and calling tech support multiple times, the wifi still isnt working.. wow.. how can we do school and work remotely now. unacceptable
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Rosario DeLuca
(@R_DeLuca95) reported
@cogeco is absolute garbage 🗑
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Frank
(@im_a_thief) reported
@cogeco @cogecohelps It's absolutely ABSURD. Put my account on a priority list until you figure out how to STOP NETWORK INTERFERENCE TO MY HOME. This isn't a widespread outage and it was FIXED BEFORE. YOU NEED TO FIX IT IMMEDIATELY.
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Durhamgirl
(@Durhamgirl7) reported
@CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco
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Scott Elsbury
(@SElsbury) reported
@cogecohelps 3 booked appointments for a fiber line drop , 3 weeks no service ! No clear answers as to when , so very typical for cogeco
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Ian Esoj
(@IanDesoj2) reported
@cogeco fix your internet
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Derek Demont
(@DemontDerek) reported
I'm so sick and tired of tv services like @cogeco I can no longer pause @TSN_Sports or rewind it recording it doesn't work either. I can't wait for the day my street joins the rest of the world and I can get good services and be able to watch @Senators the way I want to!