Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (43%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Milton, North York, Hamilton, Prévost, Gatineau, Leamington, Mississauga, Kingston, Peterborough, Toronto, St. Catharines, Brockville, Burlington, Montréal and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
||
| North York |
Internet | |
| Hamilton |
Internet | |
| Prévost |
Internet | |
| Gatineau |
Internet | |
| Leamington |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Adam 😷🧡💉💉 💉🦠
(@sdja3) reported
@cogeco hi I dropped off my equipment last week to Canada Post office to be returned but only tracking info shows logged in at post office and “unexpected delay” under delivery date. I’ve initiated a service ticket but not heard anything. Can you help?
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Denis Gibbons
(@GibbonsDenis) reported
@HamCardinalsIBL @cable14 I am 100 per cent in favor. And please show them on Cable 23 Cogeco in Burlington as well. But what's that going to do to your already poor attendance figures? @GibbonsDenis #
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Jared Gardner
(@Jared_Gardner) reported
So cogeco is down Imagine if the monopoly of phone/ internet services ended. US $50 get unlimited data / North American calling on a phone. You could work off my phone. @JustinTrudeau @PierrePoilievre this should be a focus on the next election.
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Pat paquette
(@BlazerGaming89) reported
@cogecohelps Their any problems with cogeco right now
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Shawn D’ro 🇨🇦
(@PeelMedicShawn) reported
@cogecohelps I spend over an hour and a half on hold. Only to have your loyalty support person hang up on me. I guess Cogeco doesn’t want my business anymore. 20 year customer means nothing to you.
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Jessica Crouch
(@JessicaCrouch6) reported
@cogecohelps @cogeco another on again off again wifi service kind of day… when will this not be an issue? #herewegoagain
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中Jason Curzon中
(@ImpairedCRONIC) reported
@TanyaFusco @Bell_Support This sounds like when I had issues with Cogeco They needed to split the connection to the City the amount of traffic was bogging speed down, through just one "pipe" But they kept playing it to me like it was my issue alone They might be trying to put off infrastructure upgrades
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reddog-75
(@RedmondJamie) reported
@cogeco outage in Chatham ON right now !! Any timeline ??
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hockeynut
(@snowmanonfire) reported
@cogeco they sent me pods which I pay for to extend my wifi. The fine print is that they will monitor my internet and adjust the bandwidth accordingly. I want the 1 terabyte I pay for not 55 mb download I’m constantly get messages from my smart home internet down now restored.
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Michael Butt
(@Mikemedic60) reported
@cogeco At present I would not recommend this service. Have had problems since installing @cogeco tried of corporations selling their products saying they are great but finding out that they are not what they claim to be. Sucked me in with a lower price. #EPICO FAILURE.
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Kickenz
(@Kickenz1) reported
@cogecohelps when pulling up cogeco to login in the crave or CTV apps it gives a blank page. Bell Shaw etc will allow you to login, but blank white page if you hit cogeco? Why am I paying so much for this garbage?
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AnnH
(@khufu29) reported
why is my cogeco feed down
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hockeynut
(@snowmanonfire) reported
@cogeco hire tech support that understands MB is to Terabyte honest to god wtf did you hire? She said she was new I told her my speed speed is 1 terabyte but I’m only getting 15 mb. Didn’t understand.
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Linda 💕🌺💐🌸🌼🇨🇦
(@cutie1967) reported
@Emarie110265 Yikes. Again? I have cogeco and have issues once in and awhile but most times they are pretty good
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SWB
(@Sugarwaterbaby) reported
Anyone else having internet problems in Burlington? #cogeco
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/
(@elllinia) reported
@Canadian72 @Bell Same here, my area is Cogeco only and they are shafting us. Bell said to keep an eye out over 10 years now. **** all ISPs.
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Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Fort Erie, Ontario
@cogecohelps I’d rather spend my time shopping around for a new provider than waste anymore time talking to Cogeco just to have the same terrible service.
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Jeremy J. Sharp
(@jeremyjsharp) reported
@cogeco It's less of a problem for people like me with at least some comfort with how technology works; for people like my (senior-aged) parents, it's much, much worse and just aggravates them to no bloody end. And guess who always has to fix it... Until the next time. Ad infinitum.
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MP and S
(@melamaman) reported
@cogeco trying to reach tech support yet I get disconnected when I select the option. Thoughts?
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AnnH
(@khufu29) reported
@cogeco most important game .. why is my feed down and i can't watch the blue jays... it's complete bull****
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F Koren
(@blackcloudone) reported
Can someone stop that ,,,, Cogeco cable company from inserting the absolute f,,,,,ing stupid commercials into the non Canadian shows Very shortly I will cancel them
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Suzi Z
(@SZmenak) reported
@cogeco I am trying to cancel my internet service because it’s unreliable and you have me on hold for 30 minutes!! Such a bad customer experience.
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Oliver
(@newskin75) reported
@cogecohelps Internet is down again. all my neighbours who are with a Cogeco as well.
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carly aanen
(@CarlyAanen) reported
@cogeco epico was the worst thing you guys have ever rolled out. Really regretting ever switching from TiVO. Please allow the option to switch over #NeverWorks #NotWorthIt #AbsoluteGarbage
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Mike Richardson
(@Mrichphoto) reported
@cogecohelps I'm curious if I couldn't go exchange my modem for a replacement at the Cogeco store and try to isolate the problem. No wifi really sucks
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Jeremy J. Sharp
(@jeremyjsharp) reported
The most infuriating thing about @cogeco's EPICO service-- or, more accurately, its device-- is that it CONSTANTLY keeps not just dropping its internet connection but randomly and inexplicably (and often!) "disabling" it with no discernible way to fix it. It's a clusterf*ck.
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Andrea
(@spy196) reported
@cogeco is there issues with internet service in Oakville. ?
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hockeynut
(@snowmanonfire) reported
A few coyotes around my place I’m tired I wanted to light a fire but my dogs and are staying in I’m lighting the propane fireplace I reconfigured my internet with my equipment it shoots out to the outside to my bunkie I repeat it there. The garbage cogeco gave me is gone!
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
@cogecohelps It is utterly stupid. Your internet is down so you can't look it up. You give your pin an address with postal code. It is the most ridiculous policy I have ever experienced. By the way, I have called you five times and still have the same problem. I am at my limit with Cogeco.
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Redinhamilton
(@redinhamilton) reported
@cogeco I'd like to enjoy the outdoors but I seem to spend my free time dealing with your horrible components and wait times. Tivo junk, modem junk now epico box don't work. 3 hours on phone to switch to epico, 2 hours with techs and a few more on line and in person. Total fail