Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 95
Welland, ON 22
Burlington, ON 19
St. Catharines, ON 17
Hamilton, ON 14
Mississauga, ON 13
Sarnia, ON 12
Kingston, ON 10
Oakville, ON 10
Niagara Falls, ON 9
Peterborough, ON 9
Montréal, QC 9
Windsor, ON 8
Ottawa, ON 8
Milton, ON 5
Trenton, ON 4
North Bay, ON 4
Brockville, ON 4
Fonthill, ON 4
Grimsby, ON 4
London, ON 4
Ridgetown, ON 3
Calgary, AB 3
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2
Cobourg, ON 2
Pembroke, ON 2
Renfrew, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Podzi84 Paul Podsiadlo (@Podzi84) reported

    @dariustahamtan @cogecohelps @CoxComm Unfortunately for you Darius you picked the wrong internet provider , Cogeco upload speed caps at 30mpbs I believe in majority of there service areas , up to 1gb speeds is only for downloads

  • Nelsontotals Nelsontotals (@Nelsontotals) reported

    @cogeco our wifi/internet keeps crashing we're paying a for top tier and getting crap

  • aaronbronsteter Aaron Bronsteter (@aaronbronsteter) reported

    I asked why Bellator was unavailable to Canadians tonight. The reply: "CBS Sports Network is carried on pay television in Canada. As of 2020, it is available on Bell Fibe TV, Cogeco and Eastlink." I am told that Bellator will no longer be on DAZN going forward.

  • VakzyFn Vakzy (@VakzyFn) reported

    @cogeco Can you please fix latency and packet loss I cant play a game without my game glitching and lagging

  • stever14 Steve (@stever14) reported

    @cristane @arielhelwani I asked why Bellator was unavailable to Canadians tonight. The reply: "CBS Sports Network is carried on pay television in Canada. As of 2020, it is available on Bell Fibe TV, Cogeco and Eastlink." I am told that Bellator will no longer be on DAZN going forward.

  • cogeco Cogeco Connexion (@cogeco) reported

    (3/3) Please, note that the agents can’t handle returns. All equipment should be returned via Canada Post. Thank you for your collaboration. If you have any other product, billing or service inquiries please contact our customer care teams at 1-800-267-9000. - Tristan Cogeco

  • hijibijihulo Gammaxene on your arrogance & vanity (@hijibijihulo) reported

    @cogeco pathetic connection. I am so grateful if this tweet even reaches twitter. Last 4 days with @cogeco has been a nightmare. I regret having signed up for Cogeco internet that too the 1gig fiber optic garbage

  • IAmVentuswill Ventuswill ❤️ (@IAmVentuswill) reported

    Isn't it ******* awesome how I can call Cogeco and they fix the internet then within 4 hours I can't even watch a twitch stream or youtube video? This doesn't even count as internet god I hate this ******* company so much

  • hijibijihulo Gammaxene on your arrogance & vanity (@hijibijihulo) reported

    @cogecohelps Can you please help me how to completely disconnect Cogeco internet permanently

  • cogeco Cogeco Connexion (@cogeco) reported

    (3/3) Please, note that the agents can’t handle returns. All equipment should be returned via Canada Post. Thank you for your collaboration. If you have any other product, billing or service inquiries please contact our customer care teams at 1-800-267-9000. - Tristan Cogeco

  • IAmVentuswill Ventuswill ❤️ (@IAmVentuswill) reported

    ...I think Cogeco support just hung up on me lmao

  • DanHallett Dan Hallett (@DanHallett) reported

    @ellenroseman After 17yrs with Cogeco we switched to a local/regional provider that - after 20+ years in operation - invested significantly in its proprietary fibre network (rather than renting existing network). Half the price of Cogeco, local call centre (better service), and faster speeds

  • 2K2L_ Jayson #FreeMelee (@2K2L_) reported

    @IAmVentuswill As someone who had Cogeco before, you have to live in a really specific neighborhood to have good Cogeco internet otherwise it's absolutely trash. People talk ish about other companies but I feel like Cogeco is the absolute worst

  • k4tana44 💀 💸 (@k4tana44) reported

    @cogeco is there any way i can have someone come over to my house asap instead of waiting 11 days for internet and cable??? i have school stuff i need to do!!! please help!!!

  • sierrasky2014 Andrea Elsliger (@sierrasky2014) reported

    @CHCHNews FYI the channel 12 and 707 I watch every morning with Cogeco, the audio is not working properly @cogeco

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