Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jennickee J (@jennickee) reported

    @cogecohelps It’s back up again this morning. Would like to know if there’s a system issue with cogeco in our area or problems with my equipment again.

  • Prophet12_ca Scott Miller 🇨🇦 (@Prophet12_ca) reported

    @cogecohelps Cogeco down in Trenton right now? I have no service.

  • Mom4Inclusion Mom4Rights (@Mom4Inclusion) reported

    @cogeco out in Gananoque? Again?? I have never paid so much for internet and had so many issues.

  • HegedusStephen Stephen Hegedus (@HegedusStephen) reported

    @cogecohelps @cogeco Just don’t do it. Many elderly will open the door with the agent standing right there. It’s a bad look on the company and could be unsafe. Total disregard for people’s safety and risk tolerance.

  • wfdgoldie84 Goldie (@wfdgoldie84) reported

    @cogecohelps I sent u a message with my address, the ACN recording says it’s a Cogeco problem in the area. Not sure why you can’t see it however I appreciate u looking it up

  • louissssssse Lou (@louissssssse) reported

    i dont care what you say cogeco needs to get their **** together im ******* tired of not being able to do school because the wifi keeps cutting

  • this_is_rob_ _this_is_rob_ (@this_is_rob_) reported

    @ratnish @cogeco @cogecohelps Mine went down about 20 mins ago. Upper Middle/Eighth Line

  • zbpipe Zoe Branigan-Pipe (@zbpipe) reported

    @cogeco #cogeco Are you experiencing any problems in Hamilton? Our connection has been on/off all day. It is off now. #HamOnt

  • ClintonCanning Clinton Canning (@ClintonCanning) reported

    Why is it that restaurants fight for our loyalty and business with rewards/loyalty programs when we NEED food to survive yet companies like @Rogers @cogeco @Bell do little to keep our business, show nothing for loyalty and offer some of the worst services around?

  • Mehlenbacher_ Michael (@Mehlenbacher_) reported

    Cogeco yet again goes down, if I call either the cal drops or they say they will get to it but COVID

  • wfdgoldie84 Goldie (@wfdgoldie84) reported

    @cogecohelps Unfortunately I’m with ACN/Flash services, they said the problem was an outage in the area with Cogeco?

  • cogecohelps Cogeco (@cogecohelps) reported

    @jennickee Good morning, I'm so sorry that you have been having these issues lately. Have you spoken to our tech team about your concerns? They can be reached at 1-855-542-2805 and troubleshoot live with you so that we can get this fixed ASAP. Thank you, Amy Cogeco

  • jennickee J (@jennickee) reported

    @cogecohelps what is going on with cogeco internet these days? Ive had more internet issues in the last year than in the last 15 years I’ve been with cogeco! Outages, slow speed. And now no tv either because of epico

  • chopperface69 Chopper Face Posting his Ls Online (@chopperface69) reported

    @TekSavvyBuzz @CBCNews I’ve since moved and they have service here but I’m using Virgin on their lines. Bell’s coverage further up the 105 isn’t great. Cogeco do a better job at some parts but not that far out! It’s ridiculous to suggest this connection wasn’t due to the Bell CEO’s cottage.

  • GingerFefe GingerFefe (@GingerFefe) reported

    @cogeco riddle me this, how many service calls does it take to have stable internet? Hint: over three apparently

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