Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 62
Brampton, ON 27
St. Catharines, ON 9
Windsor, ON 7
Montréal, QC 7
Québec, QC 7
Georgetown, ON 5
Hamilton, ON 4
Scarborough, ON 3
North York, ON 3
Burlington, ON 3
Kingston, ON 3
Belleville, ON 3
Pembroke, ON 3
Kitchener, ON 2
Cobourg, ON 2
Chatham, ON 2
Whitby, ON 2
North Bay, ON 2
Hampton, NB 2
Borden-Carleton, PE 2
Etobicoke, ON 2
Thorold, ON 2
Niagara Falls, ON 2
Mississauga, ON 2
Repentigny, QC 2
Oakville, ON 2
Newtonville, ON 2
Drummondville, QC 1
Fort Erie, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • JtyndallC jose c tyndall (@JtyndallC) reported

    @cogecohelps is cogeco down

  • phat_yap n/a hume (@phat_yap) reported

    @AskWWENetwork Trying to enjoy the network from Ontario, Canada using Chrome browser and my Cogeco cable subscription. It logs me out every 10 minutes no matter what I do

  • im_a_thief Frank (@im_a_thief) reported

    @cogeco @cogecohelps It's absolutely ABSURD. Put my account on a priority list until you figure out how to STOP NETWORK INTERFERENCE TO MY HOME. This isn't a widespread outage and it was FIXED BEFORE. YOU NEED TO FIX IT IMMEDIATELY.

  • MikeB45930421 Mike B (@MikeB45930421) reported

    @cogecohelps Is cogeco down in Hamilton?

  • inhousemouse terry anne matthews (@inhousemouse) reported

    @cogecohelps I don't think it's a Cogeco issue. I was replying to the other person talking about internet issues today. 😒 some pages went down... like fb, messenger and a few other things. My kids are in virtual school and aren't having any issues. Sorry for the confusion.

  • Cpalloway Chris palloway (@Cpalloway) reported

    @cogeco fix your internet it cuts outs and drops packets every day I don’t have a day without issues . Plus I’ve had a tech out multiple times nothing ever has been fixed

  • CaitCait808 Caitlin Smith (@CaitCait808) reported

    @cogeco is there a service outage in Peterborough right now? If so when can it be expected that it will be fixed?

  • SuneelUpadhye Suneel Upadhye (@SuneelUpadhye) reported

    @m_hewitt18 Same thing happened minutes prior to doing an international conference abstract presentation (Cogeco fail!!)…had to hot spot phone asap!!

  • yorghakis George Malek (@yorghakis) reported

    @cogecohelps internet is down and when I call tech support the call disconnects. Seriously !!! @cogeco #internetoutage

  • Sean66514755 Sean (@Sean66514755) reported

    Cogeco internet is the worse. Gonna cancel and will not pay any fees to do so. @cogeco

  • Riches John Riches (@Riches) reported

    @cogeco AKA Stop calling us to say that "The Internet" is down

  • womenandwealth Natalie Jamison (@womenandwealth) reported

    @cogecohelps what happened to Cogeco movies on demand? It disappeared from our service.

  • reneenetrop OnTropolis (@reneenetrop) reported

    Cogeco Peterborough is down. Stop rebooting your device. ;)

  • im_a_thief Frank (@im_a_thief) reported

    @cogecohelps @cogeco Cogeco's solution "Well send a tech in 2 days", "We've escalated this." I literally need internet tomorrow. Not mobile data, I need my internet service. Does Cogeco really have NO temporary solution? This exact same thing happened last month.

  • RedmondJamie reddog-75 (@RedmondJamie) reported

    @cogeco perfect game taking place in the redsox game and even though people pay for the sports package you guys mess up the channeling and it’s not avail !! C’mon man why pay you for a service you can’t monitor properly… FYI not the first time

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