Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
Burlington, ON 23
St. Catharines, ON 20
Hamilton, ON 18
Sarnia, ON 15
Welland, ON 14
Kingston, ON 13
Montréal, QC 12
Oakville, ON 12
Niagara Falls, ON 12
Windsor, ON 12
Mississauga, ON 11
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Belleville, ON 3
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • alancross Alan Cross 🇨🇦 (@alancross) reported

    Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.

  • alancross Alan Cross 🇨🇦 (@alancross) reported

    All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.

  • ragell rae ann asselin (@ragell) reported

    @MamaPeaB @cogeco In Niagara Falls and having the same issue

  • anothertrevor Trevor Hammond (@anothertrevor) reported

    @cogecohelps - is Cogeco Cory anywhere to be found? I have called in half a dozen times four of those times it says the number is not connected and the other two I got hung up on. I was also disconnected from my “chat” with “customer service” online after waiting close to an hour

  • caper_spor10606 BOSTON DAVE (@caper_spor10606) reported

    @cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?

  • alancross Alan Cross 🇨🇦 (@alancross) reported

    All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.

  • sanida1988 San (@sanida1988) reported

    @cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.

  • alancross Alan Cross 🇨🇦 (@alancross) reported

    Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.

  • CarolynBloch2 Carolyn Bloch (@CarolynBloch2) reported

    @cogeco Not working

  • alancross Alan Cross 🇨🇦 (@alancross) reported

    All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.

  • caper_spor10606 BOSTON DAVE (@caper_spor10606) reported

    @cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?

  • RoborBobor Bob (@RoborBobor) reported

    @cogeco @cogecohelps I have 4 boxes. The 3 that were on this morning are not working. The one that was off is working for now. I moved it to our main tv to watch football. The solution here is to pay for more boxes ;)

  • ragell rae ann asselin (@ragell) reported

    @MamaPeaB @cogeco In Niagara Falls and having the same issue

  • TheDanilo Nilo (@TheDanilo) reported

    @cogeco @cogecohelps Completely unacceptable!! I can understand an hour or two but all day is unacceptable!! I have elderly parents who rely on television. Switched from Bell to this???? I understand technology fails but this is beyond fail. As of 6:33, no TV.

  • sanida1988 San (@sanida1988) reported

    @cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.

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