Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Kingston, ON 7
Montréal, QC 6
St. Catharines, ON 5
Mississauga, ON 5
Brampton, ON 5
North York, ON 3
Leamington, ON 3
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Hawkesbury, ON 1
Markham, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Teach_Laidlaw Mrs. Ford (@Teach_Laidlaw) reported

    Anyone else's @cogeco @cogecohelps internet down? It says I'm connected, but I can't open any websites.

  • Kh3O Mathieu Brouillette 🤷🏻‍♂️ (@Kh3O) reported

    @chengeling I once called Cogeco to cancel my PARENTS sub. No question asked. Done in 10min. But yeah Bell & Videotron can be like that. I use 'i wanna quit' to get deals off current sub. Person cant do a thing, they send you to other dept, and boom, 'newcomer price!'

  • GeorgeRadov George Radov (@GeorgeRadov) reported

    @cogecohelps Hi cogeco, this issue is still happening this morning and has been happening for about 5 days now. Random drop in internet connection for a quick second. Same thing happened last year around this time for 3 months before it was resolved

  • Adragna10 Anna Adragna (@Adragna10) reported

    @cogeco there seems to be an outage in Kingsville. Your site has no information. Can you please get back to your customers with an answer. Been on hold for an hour already

  • BellyIceCreamCo BellyIceCreamCompany (@BellyIceCreamCo) reported from Huntsville, Ontario

    @cogecohelps I've been on hold forever...my shop is currently unable to process money which is sorta important and nobody is answering the phone at Cogeco business tech...are we down?

  • denverpiper Ryan Vander Velde (@denverpiper) reported

    @cholmzy Your post is the only one I see about the status of Cogeco internet. Mine just went down in Brockville, Ont

  • mijoz1 Johanne Ménard (@mijoz1) reported

    Do you know when the problem will be repaired in Hawkesbury #Cogeco

  • rhsmithvl Robin H. Smith (@rhsmithvl) reported

    Another garbage morning of superb service in Oakville from @cogecohelps Service since May 26th has been on and off. This morning another total outage, the 4th one in the past 5 days. Cogeco this is getting beyond absurd.

  • HellenYeller2 HellenYeller (@HellenYeller2) reported

    Cogeco sucks *** for internet. God! Ahahahahaha just brought out my old bell router and re upped with them. See ya cogeco. #Cogeco #worstservice BELL FOR THE WIN

  • Adragna10 Anna Adragna (@Adragna10) reported

    @AlfredShamaon @cogeco It wouldn't be such an issue if Cogeco would report an outage since obviously there is no. If you look on their sites it still says no outage.

  • BrianDDriscoll Brian D Driscoll (@BrianDDriscoll) reported from Oakville, Ontario

    Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

  • alancross Alan Cross (@alancross) reported

    @cogeco Are you down again in Oakville? These disruptions are getting silly.

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogecohelps @cogeco can I watch my epico service on my laptop

  • Adragna10 Anna Adragna (@Adragna10) reported

    @AlfredShamaon @cogeco Lucky!!!! Nothing here. Just spent an hour on hold for someone to tell us their aware of the outage and it won't be back until 4:30am. Funny how they know about the outage but their site says other wise.

  • Chandan_Jha CHANDAN JHA (@Chandan_Jha) reported

    @cogeco any outage in Burlington area? It's been out for an hour now.

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