Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 47 |
| Mississauga, ON | 6 |
| St. Catharines, ON | 6 |
| Peterborough, ON | 4 |
| Burlington, ON | 4 |
| Montréal, QC | 4 |
| Brampton, ON | 4 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Sarnia, ON | 2 |
| Windsor, ON | 2 |
| North York, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Kingston, ON | 1 |
| Brockville, ON | 1 |
| Kitchener, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Ottawa, ON | 1 |
| Sainte-Agathe, QC | 1 |
| Uxbridge, ON | 1 |
| Trenton, ON | 1 |
| Brantford, ON | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Playfair-Brown
(@PlayfairDave) reported
@cogecohelps Down again should I be looking to switch providers. I feel like every other day I'm getting text now that Cogeco is doing maintenance and I need internet for work
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Jay
(@jasonrosewell) reported
Cogeco internet has been out since we woke up. Their outage website just keeps moving the eta for repair by an hour every hour 🙃
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Paul Gordon
(@badabinngg) reported
@cogecohelps I'm reading on the Cogeco contact page & it says "speak with an agent, 7 days a week, 24 hours a day, & the number. What's going on with that? And where is an email address that I can contact you? The only options I see are through Facebook or this way Twitter. Piss poor service
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Tony Fraveletti
(@thefrav) reported
@jasonrosewell @cogeco Might be a bigger problem that their estimations can't handle.
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UltraProgrammer279
(@programmer279) reported
@LukeMiani Just wait till you have a smart home on Cogeco internet in Canada, Cogeco goes down all the time in my area.
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Jay
(@jasonrosewell) reported
@thefrav @cogeco Would be cool if they’d at least say that then. What’s the point of an outage system if it auto generates this?
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John Greenlee, AMP
(@jgreenlee_mtg) reported
@VinceGaetano My wife had the same problem. Our remote doesn’t have a “back button” labeled. We are with Cogeco. It took me a minute to figure it out, because it’s not labeled.
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Brian Nicholl
(@SUDSY15) reported
@JakeWindsor88 @cogecohelps They can’t even get that right, as it’s episode 1 from season 4!!!!! WTF are u doing Cogeco 😡😡😡
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Tariq Merchant
(@TMerchant) reported
@cogeco Words can't describe the disappointment I have with this company. Annual issue with their 1G fiber package, same experience where internet is down for 5 days; a technician will come and confirm no problems at home and will open back end ticket to resolve in another 3 days
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Ashley Shymko
(@AshleyShymko) reported
@cogeco Dude get your **** together. Internet is always crapping out, there's no one to call, and you can never give an accurate restoration time 🙄🙄🙄🙄
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Phil L
(@TMLFiveStarCo) reported
@ParamountCanada hey guys I need to know about season 5, did I already miss an episode?? When and where? What time? What happened?? Cogeco cables guide showed season 4 ep1 airing, so if it was the premiere my dvr didn't record it because Cogeco messed up their guide, please help
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Mike Smith
(@MikeSmi54174620) reported
@TSN_Sports and @cogeco blocking games based on where you are in the country is a ******* rip off. I should be able to watch the game where ever ******** I am if it's on your stupid channel you ******* crooks
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Yosemite
(@oYosemitee) reported
@PookieYYZ @Senoyw @SkaterKaytor I have the same issue with Cogeco
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Effort
(@ronnie444456) reported
@cogeco @cogecohelps i've been paying for 120mbps internet, and currently i'm getting ~4 download and <1mbps upload. this has happened on and off for several months, wtf?
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RJJA
(@arsyholik) reported
@cogecohelps @cogeco 2 days of your service (or lack there of) and we have cancelled you. Beware folks when they come knocking on your door. #justwantwhatipayfor
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