Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 24 |
| Kingston, ON | 7 |
| Montréal, QC | 5 |
| Brampton, ON | 5 |
| Windsor, ON | 4 |
| St. Catharines, ON | 4 |
| Milton, ON | 3 |
| North York, ON | 3 |
| Mississauga, ON | 3 |
| Leamington, ON | 3 |
| Burlington, ON | 2 |
| Markham, ON | 2 |
| Ottawa, ON | 2 |
| Brockville, ON | 2 |
| Welland, ON | 1 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Kitchener, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Maude
(@mikejmaude) reported
@cogecohelps is cogeco having issues in north end of welland? I'm having some pretty bad lag issues. I've reset my modem already. Just curious if it's only me
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LooksLike
(@DomaLady) reported
@cogeco Hi @cogeco, the line was ripped down by a transport truck in Peterborough. Dublin St.
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Stu Wilson
(@StuWilson1892) reported
@cogeco @cogecohelps one more day of the God awful Epico and then I'm free . Glad to be out . Epico is garbage absolutely pathetic service
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Stu Wilson
(@StuWilson1892) reported
@cogecohelps @cogeco Haha, the guy came to my house and literally said "your signal is too good ". I mean...C'Mon...#fail
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Octavia Daenerys
(@OctaviaDaenerys) reported
@cogeco please fix the internet
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Jade Ed
(@JadeEd91380140) reported
@TheAce_Cleo 100% Beyond frustrated cogeco internet went down every Friday evening like clockwork for 4 consecutive weeks Tweeted cogeco - NO! not my equipment - their usual answer to everything so they can get a technician in your home They answered within 1 hr Go public Call em out
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Rebecca Bredin
(@RebeccaBredin) reported
@winshiwong Are you with Cogeco? My internet has been awful most of this morning too, and it's not even raining here.
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Stu Wilson
(@StuWilson1892) reported
@cogeco The Epico service is absolutely garbage I've had to reset the box 23 times.23.Its lags,it thinks about more, then freezes No buttons on the box or the remote then work. It is to quality as the maple leafs are to stanley cup wins. 23 times in 10 days. You can do the maths
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Steve Hayman 💉 💉
(@shayman) reported
@cogecohelps @Sportsnet Not the first time that trying to authenticate so I can get Sportsnet has failed in exactly this way. One time I was desperate enough that I actually purchased a month of Sportsnet thru Apple TV even though I already had it through Cogeco. Please fix so it doesn't happen again.
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Alina K
(@alina_kshf) reported
Cogeco is not working after the thunderstorm hit Oakville
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ellettstore.com
(@MsKillMyself) reported
turns out my internet issues going back like a decade have all been caused by problems with the cogeco box thing for the neighbourhood. a decade of stuff like needing to come out to the living room to reset the router pretty much daily
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Paul Coates
(@Coatesy3) reported
@timhauraney No Cogeco tv service in Niagara. Lots of updates please!!
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Jean-François Mezei
(@jfmezei) reported
@NBomb Toronto Hydro had such a network, sold it to Cogeco. Don’t be surprised if the City of Toronto’s network will go the same way eventually. Also, from what I read, this is just trunks/backbone, doesn’t have last mile, expects someone else to do it. (maybe I am wrong).
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Man With The Flaming Pie
(@Trottalong1) reported
@cogeco they provide me high speed internet but my cell phone’s calls fail it should be working seemlessly but they are going out of their way to illegally stop it from working. It has to with upload speed and how they throttle it to make your voip calls fail. Crtc monday
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Paul Chato
(@PaulChato) reported
@cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.
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