Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Ottawa, ON 3
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
Burlington, ON 2
Brockville, ON 2
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • johnfmcneil John McNeil (@johnfmcneil) reported

    Cogeco outage on McDonnel St. Peterborough? @cogecohelps

  • Tr0pHyHuSbAnD Jim (@Tr0pHyHuSbAnD) reported

    @TekSavvyCSR Cogeco shows an outage I think

  • KylesWeather Kyle Smith (@KylesWeather) reported

    @SamLoonie @Bell_Support I thought about it. Small Arduino or something to press it, BUT, I have numerous boxes, and when I look at all the other options (Shaw, Cogeco, Rogers, etc) they don't turn off. This is simply Bell doing network management and trying to turn off IPTV streams where possible.

  • cogeco Cogeco Ontario (@cogeco) reported

    Dear customers, Please note that a hydro outage is impacting our services in Niagara on the Lake, St-Catharines and Thorold. We apologize for any inconvenience this may cause. Thank you for your patience, -Tristan Cogeco

  • golbmchallenge trig (@golbmchallenge) reported

    @GlobalTV @cogecohelps Actually it is usually a Cogeco issue but the past week or two it has been a Global website issue. The dropdown on "sign out" says I am subscribed to Global yet the live stream says I am not.

  • kshipway Karen Shipway (@kshipway) reported from Oakville, Ontario

    @cogeco Why is my internet down?

  • akhetherington Dr Amy Hetherington (@akhetherington) reported

    Not entirely sure the call to cogeco solved the issue but at least it was much less painful than calls to cable companies usually are. But seriously hope the problem is fixed.

  • pw_reviews_2021 Professional Wrestling Rules (@pw_reviews_2021) reported

    @cogecohelps So I've been told you're cogeco helps and that you're a customer satisfaction guaranteed company. I'd like to know what you intend on doing about the delay I'm having, the lack of communication with the supervisor, and the 23 days of having no internet, no phone, and no business.

  • golbmchallenge trig (@golbmchallenge) reported

    @GlobalTV @cogecohelps All the time my Cogeco login for Global live stream fails... I log in, it says I don't have Global, but I do... How has this not been resolved?? It has been years :/

  • librarybooks librarybooks (@librarybooks) reported

    @cogecohelps @cogeco Never mind. I found it on a non-cogeco tv listings site. Doesn’t seem to be listed on your site?

  • chellegbk Michelle Kuijer (@chellegbk) reported

    @alectranews @cogeco @cogecohelps I lied.. on long enough to give my work laptop some juice. Not sure if that is good or bad. LOL. Thanks again for working hard.

  • dillon4412 Scott Dillon (@dillon4412) reported

    I don't know why @cogeco hates me. I am a longtime customer. I don't know why I can't get the Detroit feed every night. I don't think Canada is a huge market for the St. Louis Blues. Thanks always Cogeco!!!! Very disappointed!!!

  • Rosebugsme Mac McMillan (@Rosebugsme) reported

    @terrycaddo @cogeco @BurlingtonTour If Cogeco can sponsor events than they can fix their Channel Guide!!

  • PissedOffGenius Sayit Straight 🇨🇦🏳️‍🌈⚛️💢🇺🇸🌊🌊🌊 (@PissedOffGenius) reported

    @cogecohelps @cogeco I care about what I can see. I am telling you what I see. I just checked again & the screenshot shows the time in the lower right. Yet you still doubt what IU say. I'm currently ordering Bell Fibe to replace your internet service. When you call someone a liar, you can expect that

  • jfmezei Jean-François Mezei (@jfmezei) reported

    Cogeco: removing retroactivity of rates once dispute concluded would motivate large media to negotiate in good faith to reach faster resolution. Fair point. #CRTC

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