Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 31
Brampton, ON 6
Montréal, QC 6
Kingston, ON 6
Ottawa, ON 4
Milton, ON 4
Windsor, ON 4
Mississauga, ON 3
Markham, ON 3
North York, ON 3
Leamington, ON 3
Georgetown, ON 2
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanRev Dylan Rev (@DylanRev) reported

    Just received an email from @cogeco saying that they are increasing my internet bill by $6 to “continue investing in our network and products while offering the best in class customer service”.

  • wally_statler Wally Statler (@wally_statler) reported

    @startca @cogeco Thanks for the response. It went up and down a couple more times but has been stable for the past half hour or so.

  • startca Start.ca (@startca) reported

    @wally_statler @cogeco I'm glad that it's back up, but if the issue persists, feel free to reach out okay?

  • coozm1981m Mike C (@coozm1981m) reported

    @cogeco We are down in Windsor,Ontario

  • Brandanct Brandan Christopher (@Brandanct) reported

    @cogecohelps please give me a human reply, not some corporate **** response as to why during a time where #Canadians are struggling to not lose their homes and feed families, Cogeco thinks they should be increasing my monthly rate by $6/month?! #cogeco

  • laura_carter Laura Carter (@laura_carter) reported

    Out @cogeco promotions have ended and strongly considering getting rid of cable/DVR. Want to still be able to stream some network shows. Can I pay to do this?

  • Rick_Skelington Richard Lemon (@Rick_Skelington) reported

    @cogeco monopolies make you fat and forget customer service built you where you are today. Terrible ******* service this week. #twitter

  • Mark_Johnson75 Mark Johnson (@Mark_Johnson75) reported

    @SecuriClark @cogeco Exactly. People keep blaming Cogeco when it wasn't their fault. They can't control when people want to dig without calling first. Which I don't understand. It's a FREE service to someone come out and mark where all the lines are..

  • JennSchwartz4 Jenn Schwartz (@JennSchwartz4) reported

    @cogeco outage in Pelham??? Been out since 7pm, no communication whatsoever.

  • Jack903793991 The Origin (@Jack903793991) reported

    @cogeco Hi cogeco, I have a question… everything in my house seems to have a clear connection except my pc, could you explain the problem?

  • markwatmough Mark Watmough (@markwatmough) reported

    @cogeco dissapointed that my bill is going up $12, and I have been a customer for less than 6 months. This is the second time its gone up, what gives? Hard enough to survive with the price of gas, groceries and general living right now

  • nesrinefahmi نسرين فاهمي الشحنة (@nesrinefahmi) reported

    @cogeco fix the internet in Ancaster

  • nextarkid122 ExtremeGizmo122 (@nextarkid122) reported

    @cogeco Let me guess this also affects @breezeline customers as well? Bring back WOW! so far your script reading CSR’s aren’t helpful in the slightest. This outage for closing in on 48 hours has cost us 2 days wage. Get it fixed.

  • gluteusMATTimus Matt Watson (@gluteusMATTimus) reported

    @cogeco I’m so done with this company. I get a cut cable can happen by some random act/company, however your company experiences some type of “service interruption” every few days almost. WHY ARE WE PAYING YOU???

  • mylittlebeaches Just call me no lists Eve (@mylittlebeaches) reported

    @cogeco @epico what is the problem now? Bell is starting to look really good to me.😡

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