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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 26
Kitchener, ON 1
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Bells Corners, ON 1
Montréal, QC 5
Collingwood, ON 1
Milton, ON 4
Peterborough, ON 2
Arnprior, ON 1
Mississauga, ON 5
Burlington, ON 1
Champlain, ON 1
Hamilton, ON 1
Sarnia, ON 1
West Lincoln, ON 2
Toronto county, ON 3
Belleville, ON 1
Napierville, QC 1
Calgary, AB 1
Matane, QC 1
Oakville, ON 1
North Bay, ON 1
Vaughan, ON 1
Scarborough, ON 1
Kingston, ON 2
Ottawa, ON 1
Hamilton, ON 2
Carleton Place, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    @cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile

  • Cricrifi
    Cris (@Cricrifi) reported

    Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

  • TraceLynn
    Tracey (@TraceLynn) reported

    @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

  • ChrysalisChris
    Chris Hitchcock (@ChrysalisChris) reported

    @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

  • moe1178
    Ryan (@moe1178) reported

    @cogeco are you serious with your technical support? What a joke!!!!

  • cogecohelps
    Cogeco (@cogecohelps) reported

    @CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco

  • DogLifeOntario
    Bob (@DogLifeOntario) reported

    .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco screw Detroit fans again. Putting on the Carolina feed. So we will not get to see the Fedorov number retired. Thank Cogeco!!! Always sucks having you as my cable company!!!!

  • ChurrosBarkley
    Bobby (@ChurrosBarkley) reported

    Hey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?

  • thedavidjhughes
    David James Hughes (@thedavidjhughes) reported

    Anyone else experiencing Cogeco outage in Hamilton area?

  • MelioHL
    Melio (@MelioHL) reported

    @zubic_eth @cogeco @Starlink i wouldve switched months ago honestly first outage that lasted more than a few hours is the tipping point

  • janetakasparky
    UnknownCaller 🇨🇦 (@janetakasparky) reported

    @peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh

  • wokeupviolent
    Violence is a construct (@wokeupviolent) reported

    [DOW JONES NEWSWIRES] Cogeco Communication's Breezeline Write-Down Raises Odds of U.S. Exit — Market Talk

  • robinson_p_g
    Paul Robinson (@robinson_p_g) reported

    @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

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