Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Kingston, ON 7
Montréal, QC 6
St. Catharines, ON 5
Brampton, ON 5
Mississauga, ON 4
Milton, ON 3
Windsor, ON 3
North York, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MizzyFayexo MizzyFaye.xo 🎃🕸 *NSFW* $8 OnlyFans (@MizzyFayexo) reported

    @EklipzeEh Then they should run a temp to the house to restore the service!! Call and ask them to run a temp to the house till everything is fixed. Not cool @cogeco

  • ItsShaZam Shane Zeagman (@ItsShaZam) reported

    @startca Any word on the downed network on Cogeco's line in Hamilton?

  • ali_223 Chaos (@ali_223) reported

    @cogeco your representatives are rude, unprofessional and unhelpful. The latest price increase is ridiculous and you should be ashamed of yourselves for profiting off a pandemic only to price gauge your clients who have been loyal. #Cancelling

  • drachemuschi Drachemuschi (@drachemuschi) reported

    @cogeco Does your service outage for the 5th day in a row makes you proud and different? Fix your service already why do we pay 120$+ for a service that barely works?

  • jonliedtke Jon Liedtke (@jonliedtke) reported

    Chris Holt tells Cogeco "never say never" but he can't see himself running for provincial or federal office

  • LEaswari laxeash (@LEaswari) reported

    @cogecohelps on the phone with Cogeco CSR. No internet since few hours and Ridiculously scheduled technician call on Wednesday when we are all working from home and kids have online tests to take? You increased my internet bill to give me no service?Help?

  • misterleggett JLeggett (@misterleggett) reported

    @cogecohelps @Wender_25 How about Cogeco reaching out to me? Everyday epico freezes, remote often doesn’t fully function yes with fresh batteries. It’s just a bad product.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco I bought a linksys router connected it to your ****** one configured the back door 500 megabits where the pods got me single digits your pods are garbage if one has to configure and configure it’s bullshit!

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @RogerD416 No actual #MVNO will emerge under these newly detailed old decisions. Doesn't help large regionals as they already have network sharing or roaming deals (Videotron, Freedom, Eastlink). Does not help potential new entrants e.g. Cogeco or Xplorenet either. Nothing-burger. New wrap.

  • officialAlyOops (Spooky)AlyOops (@officialAlyOops) reported

    After awhile, the doorbell rang. I thought it was the food delivery. No. It was a person from Cogeco, all geared up to tell me about their new and improved service. I started cackling as soon as I saw what company he was working for.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco the worst internet service pods that you have to pay for barely give you 10mb of 1 tB available it’s a joke I have to use my mobile cellular to watch Netflix on my tv I create a hotspot with it. The pods are garbage which is an understatement.

  • gincraig m&m’s mom (@gincraig) reported

    Cogeco is so annoying and horrible smh

  • yemeiyamabo Sapphire ✨ (@yemeiyamabo) reported

    Hi @cogeco wtf is going on with he internet?

  • me_shell_m Michelle (@me_shell_m) reported

    @cogeco how are you raising rates for the "quality service" you are providing. And I can't watch Thursday night football?? I pay way too much for this service!

  • solvrdotcom Don Vrooman (@solvrdotcom) reported

    @cogecohelps just wondering if there’s an update for Cogeco Business customers in Oakville? Was on the phone with Support between 3:30 4:45 this AM and was told there’s a problem in the area. I don’t mind calling Support again; internet’s been down for about 12 hours.

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