Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 39 |
| Montréal, QC | 9 |
| Milton, ON | 4 |
| Mississauga, ON | 4 |
| Brampton, ON | 4 |
| Calgary, AB | 3 |
| Ottawa, ON | 3 |
| Markham, ON | 3 |
| Windsor, ON | 3 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Perth, ON | 2 |
| St. Catharines, ON | 2 |
| Leamington, ON | 2 |
| Kingston, ON | 1 |
| Georgetown, ON | 1 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Belleville, ON | 1 |
| Burlington, ON | 1 |
| Hawkesbury, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dom
(@Dom_Posts) reported
@MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal
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Robert Glover, no need to hide behind a username
(@RobertwGlover) reported
@cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
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Dom
(@Dom_Posts) reported
@MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often
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James Gruythuyzen
(@brutal83) reported
@cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.
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HumbertOst
(@christiancont) reported
@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
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CanadianSoul 🇨🇦 🇩🇰
(@carol_nasvytis) reported
@peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me
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UnknownCaller 🇨🇦
(@janetakasparky) reported
@peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh
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Iqbal Faizer
(@IFcomic) reported
@Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.
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LynRandom1965🇨🇦
(@LynRandom1965) reported
@NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.
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Robert Glover, no need to hide behind a username
(@RobertwGlover) reported
@cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
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Sport Junkie
(@adrenalinehooks) reported
@cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!
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pauline driscoll 🇨🇦🇬🇧
(@pauldris) reported
@cogecohelps trying to cancel our cogeco services …
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Dom
(@Dom_Posts) reported
@MinorityFinge @blunt_always @andyalbertan For 1Gbs internet with Bell my family was at one point being quoted 112$ ans that was in the full bundle. Cogeco gave us 50$ for the same thing. Bell has better infrastructure but if a new customer goes to get their 1Gbs it only costs about 60$. Both have discount brands
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Therese
(@theresemacdona6) reported
@cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄
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Katie Patterson
(@PattersonKatiee) reported
@Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?
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