Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 80 |
Brampton, ON | 29 |
Montréal, QC | 20 |
Kingston, ON | 9 |
Hamilton, ON | 7 |
Burlington, ON | 7 |
North Bay, ON | 7 |
Québec, QC | 6 |
Kitchener, ON | 6 |
Ottawa, ON | 5 |
Cambridge, ON | 5 |
Windsor, ON | 5 |
Peterborough, ON | 5 |
Bracebridge, ON | 5 |
London, ON | 5 |
Cobourg, ON | 5 |
Scarborough, ON | 5 |
Sarnia, ON | 4 |
Oakville, ON | 4 |
Whitby, ON | 4 |
St. Catharines, ON | 4 |
Gatineau, QC | 3 |
Guelph, ON | 3 |
Laval, QC | 3 |
Fonthill, ON | 2 |
Stouffville, ON | 2 |
Etobicoke, ON | 2 |
Fort Erie, ON | 2 |
Welland, ON | 2 |
Lindsay, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Distributel (@Distributel) reported
@Trade_to_gain @Bell @cogeco Hello, we kindly ask that you please send us a private message here on Twitter with your Distributel account number and your contact telephone number. We will review your file and get back to you asap. We're here to help!
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ReX Pandaij (@Pandaij_) reported
@xoJoked @7Scrubs @cogecohelps Cogeco is forever dogshit there is no such thing as tech support with them
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Ryan McAuliffe (@ryanmcauliffe88) reported
As a sports fan I ******* love having IPTV. Nothing beats being able to watch absolutely every game whenever you want for $20 a month. **** paying $100 a month for cable. Eat a **** cogeco and bell.
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RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported
Anyone else having Cogeco issues right now?
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Pierre Tasse (@Pierre58) reported
@cogeco power outage in my area but I had to use my cellphone to find out. Web site for checking outages said everything is fine- NOT!
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SamiAutumn🦔 (@SamiAutumn) reported
Why is Cogeco complete garbage though?
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Stu Wilson (@StuWilson1892) reported
Anyone else having issues with #Epico Constant buffering, freezing, lagging. @cogeco @cogecohelps I have to unplug and reset about 6 times a week. Should be called #Lameo
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Conrad Harvey (@ConradHarvey15) reported
Thx @cogeco for no wifi when ever u fix this!
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David Driscoll (@DavyODrisky) reported
@cogeco Whenever I need to call technical support I get so angry before I even pick up the phone, I know it'll be a couple of hours out of my life...still on hold 31 minutes and counting.
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Denise Waligora (@denise_waligora) reported
@cogeco shoutout to Heather for great customer service skills! Truly felt supported as a loyal customer today! 🙌
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The House of Gabor (@IamGaborSallai) reported
@RogersHelps Limiting my ability to communicate filtering my calls is crime. I switched the SIM cards yet all involved was able to call me like Cogeco, Wolkswagen ( service the van ) I assume because of the surveillance equipment installed in it. Yet when I try to call to I’m out of area
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La Pelle Shovel (@Spooky_Shovel) reported
@Azula_Stan True. I haven't seen them say that anywhere but most of Canadian internet service providers are pretty good. Rogers, Bell, Cogeco, all got good plans. We should be okay.
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Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario
@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!
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Ammar (@RealAmmarGhouri) reported
@cogecohelps is cogeco internet down in Milton ?
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Jatin.905 (@905Jatin) reported
Just spent 1.5 hours of my life on the phone with Cogeco just to change my service from gigabit to 360. Billing says they have to transfer me they said there's no wait, transfer me to tech and wait 1.5 hours. @cogeco going to Bell! @cogecohelps