Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • HommerDH Dhommer (@HommerDH) reported

    @cogecohelps 4 guys in 2 trucks were changing the cables from old posts to new posts on our street. Said it was for Cogeco. Think your company needs to know what is going on in all your depts. Caused a major issue -my son works from home. Cogeco needs to advise their customers. DO BETTER!

  • MBearsfan markBearsfan (@MBearsfan) reported

    Left @Bell and switched to @cogeco and am very pleased. The customer service alone is worth it, but the savings for product quality is incredible.

  • maureenmckinle1 maureen🇨🇦 (@maureenmckinle1) reported

    @cogecohelps Why hasn’t Cogeco changed the time ahead ..? How hard can it be ..? Isn’t this part of your service we are paying for ??

  • pahanakun pahanakun (@pahanakun) reported

    Nothing like a @cogeco tech deciding to use wifi for a desktop PC sitting right next to their modem with 4 unused Ethernet ports... Adding extra traffic to an already poorly planned out setup (hey let's install it in the corner of the house). Never recommended wifi pods either!

  • TrayCeeGee Tracy (@TrayCeeGee) reported

    @cogeco Tried that too. Not working for us either. Looks like DMs are turned off?

  • Trishy_R Trish (@Trishy_R) reported

    @cogeco Lol thanks Tristian that didn't help either

  • gismondi31 Jessica Gismondi (@gismondi31) reported

    @RingsideBobby @cogeco All good- Mohammad fixed the problem!

  • SteveoftheJay Steve Jay (@SteveoftheJay) reported

    @cogeco Great job with the Daylight Savings. Its 2022 ffs. #fail #hourbehind #upgradeyoursystem

  • SusieKonkle Susie Konkle (@SusieKonkle) reported

    @cogeco Never checked that today, but I do notice the fandom reboots

  • Casey_Jaymz 𝑪𝒂𝒔𝒆𝒚 𝑱𝒂𝒚𝒎𝒛 (@Casey_Jaymz) reported

    @cogeco I've about had it with my internet cutting out every day around this time! I've asked for a new modem & a technician came down with one yet never installed it & after he left I've had tons of issues! I'm a streamer & need my net on AT ALL TIMES! Paying $200 for this is 💩

  • JamesJimmyj0 james (@JamesJimmyj0) reported

    @cogecohelps You think you can get the guide time updated??? It’s been 12 hours since the actual time change. Why is this an issue with cogeco every year ???

  • cryan7612 Colleen Ryan (@cryan7612) reported

    @cogeco internet outage around 8th line/UpperMiddle road in Oakville. Any idea how long it will last?

  • JaxJar Jaxjar (@JaxJar) reported

    @cogeco can you fix the time on the guide (DST)?

  • Redmagex 🇨🇦RedMageX🇨🇦 (@Redmagex) reported

    @neoengel I don't understand it either. When I worked on contract for EMC, we worked from home 2-3 days a week without issue. Even companies like Cogeco have at-home employees, unless you have to go out of your home to work, there's no reason for traditional office setups anymore

  • DGMCan David Moloney (@DGMCan) reported

    @cogecohelps Are you having trouble accessing channel feeds? L7L 2M7. Your Guide works fine but all channels now show the feed for a minute or less. Then a Cogeco banner on a black screen:

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