Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 29 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| St. Catharines, ON | 5 |
| Brampton, ON | 5 |
| Mississauga, ON | 4 |
| Windsor, ON | 3 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Burlington, ON | 2 |
| Markham, ON | 2 |
| Ottawa, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Belleville, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Hearns
(@LHearns2) reported
@cogecohelps Imagine getting to watch it? That would be awesome, but as usual, my cogeco internet is down. Worst internet I’ve ever had.
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Eric Buono
(@Chief_Buono) reported
@cogeco No need. I'm done dealing with the subpar technology and service. Good luck.
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Darren Kritzer
(@DarrenKritzer) reported
@cogeco down today Anyone else?
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Milledge
(@millyedge2) reported
@cogeco so one box has an error message and does not work…my second box works… This never happened with @Bell
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fairdeal
(@hpteach) reported
@cogecohelps I guess cogeco doesn’t help.
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LadyBug
(@ladybugxo09) reported
They better fix @cogeco before my games start at 1!!!
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Commissioner Miner
(@fanCRTCProfling) reported
@Pagmenzies The system works like this to push out an alert (simplified):: EMO--->Pelmorex--->LMD The CRTC regulates LMD's only. LMD's job is to put out exactly what was sent. Who failed? Cogeco? The LMD? Or are there issues with Pelmorex?
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• Her_Divine_Path •
(@NamaariB) reported
What is wrong with Canada? @cogeco how dare you waste my phone time with verbal ads promoting your products. People don’t want to hear this- we want service!
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TAN Sports
(@TANSports2) reported
@cogeco any internet issue in Oakville? We have no internet
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Christopher Butt
(@gotnewf2291) reported
Another let down by @cogeco @cogecohelps. 45 minutes waiting on chat with technical help and I finally gave up. I had to contact @cogeco last week because of issues. I guess it's normal to have to unplug the Epico box everyday to make it work.
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Bryan Robertson
(@bworiginals2) reported
@cogeco @cogecohelps having both internet and TV down all weekend is very poor service. Can’t get a technician until Monday?!!! I think switching to #Bell might have to be in the plans as your service is not good at all.
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StepOFFGeorge
(@StepOFFGeorge1) reported
@davegagan1 @cogeco Did you get that when you tried to open the epico app. I got an error code when I opened mine up this morning. Not working
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Candace Hawkins
(@MzSirius7) reported
@cogecohelps Well it's complicated Steven. Yesterday cogeco did scheduled maintenance in my area and ever since they said it was done, my internet has been out. Cogeco scheduled service call this am for a technician to come. They have been and gone, no service.
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Jeff Rogerson
(@jeff_rogerson) reported
@cogecohelps Hi, finally after about 40 minutes a clerk picked up. Issue handled but it makes listening to “your call is very important to us” a tad hollow after the hundredth loop. Either live it, or change the message. #cogeco
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The Wise Investor 🧠
(@TheWiseIC) reported
@jcogs77 @Dividend_Dog Yea, Cogeco has falling revenues. That’s the issue. Bell doesn’t, but is run like ****. I see cogeco having a hard time turning that around