Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 39
Kingston, ON 6
Brampton, ON 6
Mississauga, ON 6
Montréal, QC 5
Burlington, ON 4
Windsor, ON 3
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Sarnia, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Georgetown, ON 1
North Bay, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RecordsCOD Gav (@RecordsCOD) reported

    @Flawlengence @aramszn **** idk i got the cogeco default

  • Wess23085510 Wess (@Wess23085510) reported

    Beware of COGECO's agents in Ontario for giving you the wrong information about the minimum service suspension program while you're away. It might cost you hundreds of dollars unnecessarily.

  • Kyl3patty Kyle Pattison (@Kyl3patty) reported

    **** man, @cogeco is so inconsistent

  • vidasinbrujula Cris Tina (@vidasinbrujula) reported

    @cogecohelps @cogeco Will a supervisor/manager truly help resolve? Don’t want to waste time going around in circles

  • Jenn56518592 🦋sPiRiT bRiGhT💫 (@Jenn56518592) reported

    I have spoken to a tech with Cogeco and I set up wht *** going on with our white box,he told me I would have to wait 4 weeks for one so I set it up with him but now my mute button won't come off when u touch it or I can't turn the TV off I need help plse can someone help me

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported

    @cogecohelps @cogeco No thank you, I’ve done this like 100 times and there’s never been a solution. Same issues over and over again.

  • BigMattDog13 BigMattDog (@BigMattDog13) reported

    **** you cogeco. @cogeco

  • BigMattDog13 BigMattDog (@BigMattDog13) reported

    @cogeco absolutely the worst experience ever. @bell is the best. **** sakes.

  • Amanda90097805 Amanda (@Amanda90097805) reported

    @cogeco 5 years never had problems now we had a snow storm black out and now I can't use nothing not right your team needs to get on it and fix the problem just not me it's others too in the Dundas area

  • MarkHousden1 Mark Housden (@MarkHousden1) reported

    Day 10 , more lies and mis truths from Cogeco . The issue may be resolved on Tuesday . Please be very careful if you are considering using Cogeco services , the customer service is awful and there is no communication (when they do communicate they lie ) @CTVNews

  • MarkHousden1 Mark Housden (@MarkHousden1) reported

    Day 9 , still no internet connection . Cogeco continues to provide no updates or timeline for the issue to be resolved . Total lack of customer service , think twice about using any of Cogeco's services .

  • erikjrussell Erik J. Russell (@erikjrussell) reported

    @cogeco @cogecohelps You really need to do better when it comes to guide data. Waiting until a day or two before to input football game schedule info is unacceptable. It’s not just this week… MANY times this season you have failed. Fix it.

  • LouisPDemocrat Louis Desjardins 🇨🇦 (@LouisPDemocrat) reported

    @cogeco Any chance your toll-free support line could lose the robotic voice recommending we go to cojecko caw?

  • fishygord Gord Routcliffe (@fishygord) reported

    @cogeco @CraveCanada You are most incompetent bunch of morons I’ve ever dealt with. NO ONE get this service Return there junk all in one box then they say we owe for a item they didn’t receive. We have tracking it was all in one box scamming bastards

  • Amanda90097805 Amanda (@Amanda90097805) reported

    @cogecohelps But now fix why is my internet is on and off or is cogeco still in thw area fixing the problem from the had storm we had Dundas st area

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