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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 1
Toronto, ON 54
Toronto county, ON 4
Nepean, ON 1
Bells Corners, ON 2
Ottawa, ON 4
Kingston, ON 2
Cambridge, ON 1
Montréal, QC 8
Mississauga, ON 4
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
Pembroke, ON 1
Brampton, ON 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 2
Port Colborne, ON 1
St. Catharines, ON 1
Sarnia, ON 2
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Collingwood, ON 1
Milton, ON 1
Peterborough, ON 2
Burlington, ON 1
Champlain, ON 1
Hamilton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • pnbbeall
    Patrick (@pnbbeall) reported

    By the looks of Twitter @cogeco can't keep it's internet going. But that doesn't mean you'll get any money back for the service they are not providing.

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved

  • jasalazar01
    José Salazar (@jasalazar01) reported

    Hi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.

  • SckurtCobain
    Sckurt Cobain 🇨🇦 (@SckurtCobain) reported

    @MikeDoris @cogeco How does one line cause a province wide outage?

  • MadalenaJohn
    John Madalena (@MadalenaJohn) reported

    @cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out

  • shannleevee
    Shannon Lee (@shannleevee) reported

    @GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with

  • charmedone11
    Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogeco outage in Renfrew

  • richardp
    Richard P (@richardp) reported

    @candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.

  • MelioHL
    Melio (@MelioHL) reported

    @zubic_eth @cogeco @Starlink i wouldve switched months ago honestly first outage that lasted more than a few hours is the tipping point

  • Kavik_plays
    kavik OAL (@Kavik_plays) reported

    @cogeco outage in Belleville. Any resolution time expected?

  • HeideckerJoel
    JMFH (@HeideckerJoel) reported

    Hey @cogeco you are down across the province. How about an update

  • Fyble
    Fyble (@Fyble) reported

    @cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service

  • trashboglin
    Ty (@trashboglin) reported

    @zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down

  • quietlybless
    Norm (@quietlybless) reported

    @CogecoAide @CRTCeng .Had to call😥 due to outage. Me; @cogeco says no outage. Rep; There are outages! Me; How will I know when it's 'really' up?". Rep; modem 'might' come back on properly. If not, reboot it. Spend day rebooting due to inaccurate reports? Rebooted 2x in 4hrs=na

  • John_Bug
    John Bugailiskis (@John_Bug) reported

    Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

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