Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Brampton, ON 9
Montréal, QC 7
Kingston, ON 7
Mississauga, ON 5
St. Catharines, ON 4
Leamington, ON 3
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mad4erit Chris C. (@mad4erit) reported from Oakville, Ontario

    Please @cogeco @cogecohelps post outage updates here.

  • mad4erit Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

  • EklipzeEh Eklipze 🇨🇦 (@EklipzeEh) reported

    @cogeco @cogecohelps Anyone got a second to address an issue?

  • lochbb Steve Campbell (@lochbb) reported

    @cogeco @cogecohelps Is Internet down in Renfrew?

  • bhruchi87 Ruchika Bhatia (@bhruchi87) reported

    @cogeco @cogecohelps Logged an official complaint against you guys at the consumer court of Ontario, since you’ve done nothing in the last 3 weeks to fix our internet problems. #cogeco #cogecohelps #consumerservices @homeservices

  • leaf_rob Rob (@leaf_rob) reported

    @cogeco is there internet outage in the Stoney creek mountain area?

  • rhivods_ molly !??!?! (@rhivods_) reported

    @cogeco i am going to switch to bell if u dont fix ur **** internet i literally have mcdonalds wifi

  • Th3BadWolf Jay (@Th3BadWolf) reported

    @cogeco Yeah, if you could have a redundant network that doesn't go down when one link goes down that'd be great, especially when you charge 100$/month for it or more...

  • rj_tweety rj_tweety (@rj_tweety) reported

    @cogecohelps why does it always take so long to login to Cogeco via the sportsnet app? And frequently get a 503 Service Temporarily Unavailable nginx/1.19.1 error? Not enough capacity to handle multiple authentication tasks?

  • Smeggsnbacon Bobby Hicks (@Smeggsnbacon) reported

    @cogecohelps Thank you to the workers who went out to fix the issue so promptly especially in this weather. And thank you Cogeco for the transparency. Not having internet sucks but not having answers is worse so thank you for

  • JUNCTIONREADS Junction Reads (@JUNCTIONREADS) reported

    @cogeco @cogecohelps When a customer calls to say the gas company cut the cable line...why is that not a priority to you? We live in a world where we can't work or go to school without the internet!!! I have been waiting for two hours for a return phone call!

  • Diego31630607 Diego (@Diego31630607) reported

    @cogeco are you experiencing any problems for Eloar/Salem. Also I think my router is broken as it won’t turn on.

  • MikeWelland Mike Welland (@MikeWelland) reported

    @cogeco Any estimate of time until service restoration?

  • L4GSpike Lagspike (@L4GSpike) reported

    wow the @cogeco #Epico service is complete trash, the set top box is less then 15 feet from the Internet box and it still states that it has no internet, this happens on both boxes we have. This service has not been optimized at all and i cant recommend it to anyone at this time!

  • CanadianInPink JoRigs (@CanadianInPink) reported

    @cogeco Is service down in Halton Hills?

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