Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 72
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Montréal, QC 12
Kingston, ON 12
Peterborough, ON 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 6
Fonthill, ON 6
Milton, ON 5
Brockville, ON 5
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BuccioniMichael MB27 (@BuccioniMichael) reported

    @cogeco 6 skill testing questions to speak with an unqualified representative who keeps you on hold pretending to resolve your issue .

  • puulima Stevo (@puulima) reported

    @elkenergyinc They talked with the Cogeco guy. I headed down to catch them and they left. Calling in yet again to determine if it safe to re-energize my panel. NOT ONE PERSON KNOWS ANYTHING. “We’ll pass a message along and somebody will call you”. Couldn’t finish the call, my phone died.

  • TommyRyan26 Tommy (@TommyRyan26) reported

    Storm has knocked cogeco out completely. Even their website is down

  • Goldfalcon33 Bryan (@Goldfalcon33) reported

    @rmfstorey Yeah, I figured lol, cogeco would go down even if leaf fell on the line haha

  • StantonLukey Luke STANTON (@StantonLukey) reported

    @cogecohelps Is there a service issue in Harrow? I'm not with Cogeco but my internet company is fed by Cogeco. Power came back on but no internet for almost 4 hours

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

  • Russian84520129 Russian Bot (@Russian84520129) reported

    Beware! I disconnected my @Cogeco service back in August. I followed instructions and mailed the modem back as per instructions During the move the receipt was misplaced Cogeco is now charging $127! Beware of the scam. Keep your Cogeco Receipts

  • ruthryderr 🍩 (@ruthryderr) reported

    so done with cogeco nothing but issues

  • Browfilla Gloria (@Browfilla) reported

    @fullmoonfarm1 @cogeco Until your one year special expires and then they’re double. Happened to me, I said I can cancel and go elsewhere, they said “sure go ahead”, so I did. Will never return to Bell, they suck.

  • achrosen Patrice O' Hamilton (@achrosen) reported

    @cogeco You know, in harsh weather, it is often crumbing, rotting, hollow, trees and limbs that fall, and cause trouble and outages. Need for campaign to clean up lousy trees, which are begging to be cleaned up, trimmed, removed, and are rotting trunks, BEFORE they cause these problems.

  • Adragna10 Anna Adragna (@Adragna10) reported

    @cogeco Kingsville has no internet either. We called at 7pm customer service told us should be on shortly. It's now 11:30pm still nothing.

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @cogeco I understand that the weather caused a huge problem, but not getting an appointment for five days to run a new cable line is ridiculous! It’s not like we are asking for new service to be installed, but we do need a working phone!

  • clicksalot99 clicker (@clicksalot99) reported

    @Sean58816482 @cogeco It will just die again in a few hours. Cogeco is thr worst internet company I have ever seen. They send "congratulations for installing your new modem" texts when it hasnt even showed up at my ******* house

  • chuckiechan17 B G (@chuckiechan17) reported

    @cogecohelps @All4Thrills @cogeco Thanks Karen. I put in my postal code and it said there’s no outage in my area. But I did the reset and it still didn’t make things work …

  • Adragna10 Anna Adragna (@Adragna10) reported

    @cogecohelps @cogeco Which is understandable. But telling us a time would be nice and your customer care on the phone shouldn't be giving false information either.

Map Check Current Status