Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:


Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • Tyler Phillips (@Phos4ic) reported

    @cogeco My cogeco internet service is down again. Please work harder on ensuring reliability. We pay $140/month for unreliable service.

  • Just another Human!!! (@Middleaged75) reported

    @knd15 @cogeco I just posted how to switch DNS server to google. I switch my kids to Google DNS server on Monday and they never lost connection today. My devices i did not switch over did. Do this for the next 2 weeks and your kids will stay connected.

  • vishnu (@vishnunkk) reported

    @cogeco DNS issue .. pls change your DNS server to .. that works

  • agonychamp (@fagdynamight) reported

    i’m sorry to all my non-ontario ******* seeing me tweet about cogeco but also i want someone to unapologetically be like . “@/cogeco i was watching porn and your internet services shut off. fix this immediately my **** is softening”

  • Melissa (@Mellie0904) reported

    @cogeco Wifi is down but I can plug in to my modem to get internet

  • Keyna bracken (@keentoride) reported

    @ajbr920 @cogeco Now it is. Touch wood. Is explanation 4 frequent issue infrastructure?

  • Michele Brown (@MicheleAnnBrown) reported

    @cogeco Dundas without service again. Same issues as Tuesday that apparently were resolved. Widespread? I can’t get through to support.

  • Geneviève Caya, MCNE (@CayaHomes) reported

    @MicheleAnnBrown @cogeco Their phone lines are down too, it hangs up on your after you choose a few options to try and reach someone.

  • Hilary Ryckman (@TryHardRyckers) reported

    @cogeco Very terrible I have been having internet issues for a while now where I am constantly having shut it down and restart it and now this. I have been contemplating switching to a new service for a while now because of these issues.

  • agonychamp (@fagdynamight) reported

    imnot even mad at cogeco i’m happy i can just go back to sleep ijust think this is wildly hilarious . non ontario ******* for context a major internet service provider has stopped working for the second time in a week during prime work hours FHCDHDHCH

  • Michael Howie (@DefenderRadio) reported

    @cogecohelps I'm a bit flabbergasted that neither this account or the official Cogeco account put out a "Yep, we're down again, don't call us, we'll call you" tweet. Especially after a second-day in the week province wide screw up.

  • Janetta Howson (@JanettaHowson) reported

    @cogeco Maybe if Cogeco didn’t lie about their products, eg fibre optic cables being installed, they wouldn’t have these problems. Hopefully Cogeco senior employees will start investing in Cogeco products and employees instead of taking the money for themselves.

  • Raul (@Ralosmar) reported

    @cogeco Your phone lines are closed, Issue has been going on for hours and you are just acknowledging this, your support is non-existent and an insult to paying customers, the worse service provider in Canada.

  • 💫emily ~ soon to be mrs.fraser💫 (@hotmessgirlmama) reported

    @cogeco why is the internet not working for the 3rd time?! Seems like everyone I know with cogeco including myself is having issues with internet AGAIN 🙃

  • CDNTine (@CDNTine) reported

    @OGkwlfca @cogeco yes.. all numbers were out of service! How is that possible?

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