Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 37 |
| Montréal, QC | 7 |
| Brampton, ON | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 6 |
| Burlington, ON | 4 |
| Peterborough, ON | 3 |
| St. Catharines, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Sainte-Agathe, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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GongshowCastonguay
(@71DavidJC) reported
@cogeco Any idea as to how long its going to take to get back up again? My wife has tonwork from home and if this issue isn't resolved shortly shes going to have to head into the office. A risk we'd prefer not to take during the pandemic if unnecessary.
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Maheepal Pullakhandam
(@maheepalp) reported
@cogeco we lost internet, can’t reach tech support, look like website also down.. Is any huge outage?
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Zack
(@neverfever) reported
@cogeco DNS failure, fix it by setting your DNS server IP 8.8.8.8
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Daniel
(@Daniel75124110) reported
@KeeganB63977789 @cogeco It's more of the fact that everyone is being over charged for outdated service and shotty connection all the time. I upgraded to 1gig and it's been nothing but shite since. Wish I could go back to my 160mb plan. I regularly only get 40mbps. This doesn't help.
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CH
(@ctsiavalias) reported
@KeeganB63977789 @cogeco Couldn’t agree more Keegan. People are just complainers. Glad I’m not in customer service anymore. All the Karen’s are coming out
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Ron Hiss
(@ron_hiss) reported
Hey @cogeco, is there a problem on your end with the internet? All of a sudden, the kids lost their school connection, and we have full internet "connection" on the modem. I cannot connect to the internet at all.
-
🥂🎇 Androssee But New 🎇🥂
(@Androsseee) reported
no stream today, @cogeco is being garbage AGAIN.
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Abeleo90
(@AlphaBravo9009) reported
@cogeco Pretty bad... Bad timing for an outage.
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Sarah
(@sarah_jbd) reported
So is this cogeco issue province wide?
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Josh Bedard
(@JoshBedard26) reported
@Cogeco your servers being down made me not have to do school work.
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Wes Bos
(@wesbos) reported
@philmillman We had a 10 mins outage of only Google this morning but otherwise working great. Were teksavvy cogeco though
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Mitesh Amin
(@mituamin) reported
@cogecohelps Niagara Falls? Mine is down. Cogeco phones are busy. Please update.
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Dave
(@davidcouvier) reported
Hey @cogeco @cogecohelps can someone tell me why your company can't be reached with 3 different phone numbers?!? My service is down and I need it corrected. Hard to work from home with no internet.
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Dr. Sharma (PhD)
(@DrSunainaSharma) reported
Cogeco is down province wide! I wonder if online school has something to do with it. Students are using their data to email me in a complete panic and my response has been, “It’s okay. For now, take a walk outside and when your internet is back, I’ll work to catch you up.”
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K-Rock 105.7
(@Krock1057) reported
Internet down? @cogeco says they're experiencing internet outages across the province #ygk