Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • napaneejim Jim Wynne (@napaneejim) reported

    @cogecohelps CBCNN. on-going issues with a scrambled signal with Cogeco. I have emailed CBC as well with no response. It is very frustrating when the signal keeps being "glitchy",,,again tonight. Almost a daily problem. No issue with any other station.

  • shutterfriend Ken 💉 x3 (@shutterfriend) reported

    @cogeco Very disappointed that Cogeco in Canada did not go with the same solution for IPTV as @breezeline in US, owned by Cogeco, which is using the #TiVo Stream 4K software so you get the amazing features like #OnePass with all your apps including live tv instead of Epico box!

  • Tneal555 Neal (@Tneal555) reported

    @cogecohelps and yet another outage in our area. Also, the website you refer everyone too that’s “always up to date” with outages is not up to date. I had to call and find out. Wasting 1.5hrs of work time. Guess work from home isn’t an option if you have cogeco as a provider.

  • pcoteman Paul Cote (@pcoteman) reported

    @cogecohelps @solyhico @cogeco Your service is terrible so is your customer service..answer me this, why do you have a pin code attached to each call? My wife can certainly call on ky behalf to cancel you

  • sdja3 Sue Adam 😷🧡💉💉 💉🦠 (@sdja3) reported

    @CraveHelp Hi I am trying to use Crave app through #Epico box with #Cogeco. Sound is unintelligible and garbled! I have uninstalled the app and reinstalled x2 but no change. Can you help please?

  • RBDow2000 RBDow2000 (@RBDow2000) reported

    @cogecohelps @cogeco outage in Kingston today and restored early afternoon but the guide is down as is the recording capabilities! Can't PVR the Montreal vs Ottawa game with Guy Lafleur's tribute! Unacceptable

  • AthleticKneads M_Bosch (@AthleticKneads) reported

    @TSN_Sports @stephditta I’m unable to access TSN streaming on my Apple TV with the TSN app. I’m a Cogeco customer and my wifi is fine.

  • fagpaws cyn (@fagpaws) reported

    @cogeco your internet is some of the worst things ive ever seen/used, i cant do anything without me having to swap between my regular and 5g since it just stops working so often. **** you.

  • LoveLeeOllie Melissa May (@LoveLeeOllie) reported

    @cogecohelps Any clue why cogeco is down in St. Catharines?

  • blackcloudone F Koren (@blackcloudone) reported

    Can someone kill these stupid cogeco substitute crap commercials

  • Bierundpretzels Mike (@Bierundpretzels) reported

    My internet has gone down 4 times in the last 5 days. @cogeco is the only option for speeds over 5Mb/s, I need @Bell to bring fibre to this area so they have competition.

  • BarrDoon Brayden Marcotte (@BarrDoon) reported

    @cogeco Hey you Cucks stop throttling my internet and ******* fix the speed when I ask for a tech to come out instead of doing nothing you bunch of criminals. #Cogecocartel

  • bigguy9816 bigguy9816 (@bigguy9816) reported

    @MissyDeyo Just curious. I'm with Cogeco and they can be a pain in the *** sometimes. I got epico last summer and after the technician left, I had to sign in to watch T.V. I kept trying it and it wouldn't work. I kept screaming at the t.v because it wouldn't work.

  • karenC487 karen C (@karenC487) reported

    @NORTHENDPICKS @cogeco I just called my service provider technical department and they said it's my box. They said people in Toronto are having some issues but not the same as mine. This is just terrible. I was looking forward to watching the Toronto Raptors WIN! They will win!

  • Christo21434027 Christopherd (@Christo21434027) reported

    Just switched from @TekSavvyCSR to @cogeco half the price, twice the speed, leaving Bell style service behind

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