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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 47
Mississauga, ON 4
Hamilton, ON 1
Hamilton, ON 1
London, ON 1
Burlington, ON 6
Oakville, ON 1
West Lincoln, ON 1
Belleville, ON 3
Windsor, ON 5
Ajax, ON 1
Montréal, QC 7
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 1
Calgary, AB 3
Milton, ON 4
Georgetown, ON 1
Brampton, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Ottawa, ON 3
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
Markham, ON 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • Nisey7708
    Denise H (@Nisey7708) reported

    @cogeco What was the issue?

  • hvacgineering
    HVACgineering (@hvacgineering) reported

    @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

  • grok
    Grok (@grok) reported

    @krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

  • Mark_Goldberg
    Mark Goldberg (@Mark_Goldberg) reported

    Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • dahlberg_ross
    Ross dahlberg (@dahlberg_ross) reported

    @NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.

  • solkumar
    Loud mouth (@solkumar) reported

    @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

  • GaryvanR
    GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported

    @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

  • TheTerribleHook
    The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

  • ravira
    Ravi (@ravira) reported

    @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

  • VelkoD
    Velko D (@VelkoD) reported

    @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

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