Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 28 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Brampton, ON | 6 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Burlington, ON | 2 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Ottawa, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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clicker
(@clicksalot99) reported
@fullmoonfarm1 @cogeco Yep and cogeco is an absolutely ******* horrible company. My wifi tower dies 5 times a day
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Phil Hawks
(@PhillyGino_1) reported
@cogeco Stuck in a hospital bed relaying on cogeco over priced internet to keep me sane, yet it’s been down for 5 hrs and no word
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RebeccaShanks
(@RebeccaShanks5) reported
@cogeco Paying for this “service” makes my blood boil
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Gloria
(@Browfilla) reported
@fullmoonfarm1 @cogeco Until your one year special expires and then they’re double. Happened to me, I said I can cancel and go elsewhere, they said “sure go ahead”, so I did. Will never return to Bell, they suck.
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Rat
(@BigStinkyRat_) reported
We've had Cogeco for years and it's always been bad, but at least it was bearable. With my parents having bought wifi boosters (from Cogeco), a ton of new issues, as well as the ones listed above, have emerged.
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Daniel Francis
(@Dan19Parker89) reported
@Ryan_r_Williams High prices for little quality. I'm paying over $100/mth for crap @cogeco. Can't tell me the money is going to maintain infrastructure, either lol
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Jos
(@jozoboz) reported
@cogeco profits steadily increasing year over year… revenue jumped 15% from 2021 to 2022 yet they’re raising the rates on their services because “inflation.” **** the customers, gotta make those shareholders happy eh?
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May Reid
(@ILoveMySens) reported
@cogeco The TV on the main floor of the house is still working as my husband is still able to watch the leafs game, but the one in the bedroom is not working. It is showing that little green android symbol in the top left corner of the screen.
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Luke STANTON
(@StantonLukey) reported
@cogecohelps Is there a service issue in Harrow? I'm not with Cogeco but my internet company is fed by Cogeco. Power came back on but no internet for almost 4 hours
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Cogeco
(@cogeco) reported
Dear customers, We are currently investigating an issue impacting our EPICO service. We do not have an estimated time of resolution, but we will post an update when we receive more details. Thank you very much for your patience while we work on this. Tristan Cogeco
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ᑭᗩᑎᑕᗩKIE
(@Pancakie) reported
@cogeco The guy with the clipboard who had been at my door asking me to come back to Cogeco said that you had fixed all of your issues. Glad I didn’t switch back……..
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Mary Lou Tanner
(@MLTPlanner) reported
@TheChrysalid @cityofhamilton Exactly. Citizens get punted like footballs between utility providers. Mine ended up being Bell. Cogeco took it down because Bell refused to show up. Brutal.
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Wriggly
(@Wriggly_TV) reported
@MarkU01 @cogeco Absolute stud, thank god for free streaming on random sites online. Found one and got the game on! Can’t wait to call Cogeco to get rid of my tv service this week, done with their ****** service. It’s like 5 years behind Bell Fibe TV.
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🇨🇦🇨🇦Proud/Canadian🇨🇦🇨🇦
(@Canadian72) reported
@cogeco Well, I guess I got lucky and didn’t get affected, I watched the Habs game perfectly without issues.
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Monique Ashby
(@moniqueashby) reported
@dancedad40 @RebeccaShanks5 @cogeco My TV works fine now. I had to turn off the box from the remote then turn it back on. Cogeco fixed the problem. I have 2 TVs but it only happened to one of the TV'S.
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