Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 16
Welland, ON 13
Kingston, ON 13
Oakville, ON 12
Windsor, ON 12
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dine_niagara Dine Niagara (@dine_niagara) reported

    To our customers who have Cogeco email addresses, please note that Cogeco currently has an issue receiving our emails. If you have placed an order please check your order status webpage for updates. We have reported the issue to Cogeco and hope they will resolve it soon.

  • LuigiCalabrese Luigi Calabrese 🍁🏒 (@LuigiCalabrese) reported

    In '08, @cityoftoronto sold their community fibre optic network + WIFI to Cogeco for the considerably low amount of $200m. Now they (through ConnectTO) are pledging $350k to research models to do it again. #CDNtech #CRTC #ConnectTO

  • jays2013 Steve Waller (@jays2013) reported

    @cogeco @cogecohelps is there an outage in NW Welland?

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @CTVToronto I am with @cogeco and they suck and are the absolute best worse they are beyond fixing. I have not other options but bell fibe locator flags are finally on my front lawn. The count down to finally kicking Cogeco to the curb as started.

  • CathrynIsland NotMyCircus (@CathrynIsland) reported

    @CBCNews @CBCTheNational @cbcRosa They are all the same, Rogers, Bell, Cogeco, Shaw, telus, koodo....We pay the highest prices in the world for the least amount of service. But sure let’s amalgamate 2 into 1 and give Rogers even more power over us, soon we won’t need a government, telecom will do it instead

  • MerrowMan1 Merrowman (@MerrowMan1) reported

    @iamsalome after everyone of these offers, cogeco tv and internet get taken right down by ddos. hmmm suspicious

  • yoitsericaa erica ✨ (@yoitsericaa) reported

    @cogeco why is your internet so terrible :) (it took me like 10min to post this because of my 0.07mbps upload speed)

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @gregobr Will Cogeco try to build their own redundant national wireless network infrastructure?

  • casadisartoria Creativ_eye (@casadisartoria) reported

    @cogeco is there an outage in Milton? Currently have no service.

  • prairieFI Passive Prairie F.I.R.E (@prairieFI) reported

    @67Dodge Cogeco turned them down, only makes sense to look elsewhere to me. As others have stated, rumours had been around for years of this merger.

  • no_lockdown No More Lockdown 🇨🇦 (@no_lockdown) reported

    Call Bell/Rogers/Shaw/Cogeco and cancel your cable today. Each month you pay them for this, a few of your dollars are going to the MSM who are propagating this whole disaster. Do not let them profit off you.

  • colin_lawrie Colin Lawrie (@colin_lawrie) reported

    @TheDividendGuy Rogers failed on their Cogeco takeover but looks like the Shaws are willing to sell. Jim Shaw died 2 years ago and perhaps the family business motivation with him. I am a Shaw customer but don't own the stock.

  • HRHMystiRain MysticRainbowPotato (@HRHMystiRain) reported

    Upgraded my internet speed so things like thus wouldnt happen. I still can't stream certain games and the live streams i watch freeze/buffer 10x more often I'm so happy I'm paying more now for crappier service! 🤨 Thanks Cogeco!

  • SanityNow4 SanityNow (@SanityNow4) reported

    @AlbertaLeonidas Bad news for competition in Canada. Rogers has not been doing well, Shaw has outperformed. Rogers set on acquiring to improve their balance sheet. They failed to take over Cogeco, Shaw should decline as well.

  • bignasti seth brown (@bignasti) reported

    @cogecohelps I have spent the whole day trying to get support and now I am being ignored by Cogeco Twitter...

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