Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 66
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Peterborough, ON 12
Kingston, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 7
Brockville, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Harrow, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • HustonMn Megan Faherty (@HustonMn) reported

    Is there an issue with @cogeco in Niagara? We pay for 1gb and we're only getting 128Kbbs #cogecoissues #internetissues

  • CKXS 99.1 FM CKXS (@CKXS) reported

    Customer who have Internet, TV, Home phone though COGECO in some areas of Wallaceburg will be impacted by outage due to the power outage and will have there services restored as soon as possible.

  • NiteshadeSC2 Niteshade (@NiteshadeSC2) reported

    @cogecohelps @cogeco Already opened a ticket a service person will be by Sunday.

  • GLP75 Gretchen Lee (@GLP75) reported

    Once again @AtlanticBBInc fails to respond on the DM platform they directed me to use. Hours wasted trying to get some resolution to the challenges I’ve experienced as a new customer. Hey @cogeco are you paying attention to how the US arm is tanking your customer satisfaction?

  • platelet144 Peter Gross (@platelet144) reported

    @cogeco outage again!!! $7 a day for Nada Someone buy these incompetent fools

  • unkhoolist Donnie Mack (@unkhoolist) reported

    i've now been on hold for 15 min 30 sec to cancel my phone service with @cogeco the webpage makes it much easier to upgrade service than cancel

  • PersianCatLadyJ .•°★°•Cat★Lady•°★°•. (@PersianCatLadyJ) reported

    @TiBachlr @startca I did tech support before, but thank you :) there's an open ticket via Cogeco ETA is currently 4pm. I hope they didn't cut a line with all the road work by Independent on Dundas St E!

  • stonnek01 stonne kamara-ampong (@stonnek01) reported

    @cogeco is internet and TV down in St Catherine's, ON?

  • sadcartoonbear scb (@sadcartoonbear) reported

    At least if the Cogeco Outage Tracker gave you no information it would only be useless but it outright lies to you most of the time so it is whatever is worse than useless " down from 2:30 until 3 and then again from 7 until 11" no it was down from 2:30 until 1:15 and counting

  • CKXS 99.1 FM CKXS (@CKXS) reported

    Customers who have Internet, TV, Home phone though COGECO in some areas of Wallaceburg will be impacted by an outage due to the power outage and will have their services restored as soon as possible.

  • Casey_Jaymz Casey Jaymz ✝ (@Casey_Jaymz) reported

    @cogeco I'm getting sick & tired of my internet cutting out every early morn! I don't pay almost $200 a month to have these annoying problems!!! Sincerely A Fed Up Customer!

  • NiteshadeSC2 Niteshade (@NiteshadeSC2) reported

    @cogeco ummm ya'll wanna check your gear? On your network SHOULD be 120/10 Mbs. But I am getting: 106/1 off network I am getting 116/0.1 Yes, I rebooted my modem. It's you, not me, your customer.

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps @cogeco correct me if if wrong but it's the service providers responsibility to stop spam calls as the CRTC regulations dictate? no call lists etc....

  • ehSAUCE Sauce (@ehSAUCE) reported

    Dear @cogeco, I’m missing out on premium scrims because your internet’s been out all day. Please fix it👏

  • Trishy_R Trish (@Trishy_R) reported

    @cogeco @cogecohelps Anyone else having issues in Stoney Creek. I checked the map it said it was resolved at 4am. Mine just went out about 15 mins ago.

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