Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
St. Catharines, ON 21
Burlington, ON 18
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Ottawa, ON 8
Milton, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mvbenter Mike Benter (@mvbenter) reported

    @Swiftie01 The problem with Telcos is Canadas small population with large land mass. Building a network is a huge cost so the only way a competitor can operate is to resell Rogers, Bell, Telus and to a lesser extent Shaw and Cogeco. The company will never control their bottom line.

  • MarkHousden1 Mark Housden (@MarkHousden1) reported

    Day 10 , more lies and mis truths from Cogeco . The issue may be resolved on Tuesday . Please be very careful if you are considering using Cogeco services , the customer service is awful and there is no communication (when they do communicate they lie ) @CTVNews

  • fishygord Gord Routcliffe (@fishygord) reported

    @cogeco @CraveCanada You are most incompetent bunch of morons I’ve ever dealt with. NO ONE get this service Return there junk all in one box then they say we owe for a item they didn’t receive. We have tracking it was all in one box scamming bastards

  • Chugs_AE Chugs (@Chugs_AE) reported

    @ReDChase_ @Pottsea_ cogeco could never

  • JennSchwartz4 Jenn Schwartz (@JennSchwartz4) reported

    @cogecohelps My cogeco internet isn't functioning well today. My modem just went down and rebooted and the epico box has been showing errors for the past hour

  • Amanda90097805 Amanda (@Amanda90097805) reported

    @CHCHNews @seancowantv I wish I was able to watch it but cogeco cable is out at this time it sucks until they can fix it

  • Amanda90097805 Amanda (@Amanda90097805) reported

    @cogeco 5 years never had problems now we had a snow storm black out and now I can't use nothing not right your team needs to get on it and fix the problem just not me it's others too in the Dundas area

  • MarkHousden1 Mark Housden (@MarkHousden1) reported

    Day 9 , still no internet connection . Cogeco continues to provide no updates or timeline for the issue to be resolved . Total lack of customer service , think twice about using any of Cogeco's services .

  • vidasinbrujula Cris Tina (@vidasinbrujula) reported

    @cogecohelps @cogeco Will a supervisor/manager truly help resolve? Don’t want to waste time going around in circles

  • Amanda90097805 Amanda (@Amanda90097805) reported

    @cogecohelps But now fix why is my internet is on and off or is cogeco still in thw area fixing the problem from the had storm we had Dundas st area

  • GibbsDaTruth OG Anunoby 🇸🇰🇨🇦 (@GibbsDaTruth) reported

    Useless @cogeco . Nice outage. Don't worry we'll get next months bill and it'll be 3 days before it's due again, without a credit for todays outage.

  • GerryTimbers Gerry Timbers (@GerryTimbers) reported

    @cogeco I expect to be compensated for today’s #TV service.

  • Amanda90097805 Amanda (@Amanda90097805) reported

    @cogeco Now I woke up to 3 to watch this needs to be fix from the outside not going to be paying I should be getting a month free due to the cable not working at all or even being fix I called in on Monday guy send someone out but still not fix this is wrong not happy I been with you for

  • BigMattDog13 BigMattDog (@BigMattDog13) reported

    @cogeco absolutely the worst experience ever. @bell is the best. **** sakes.

  • Wess23085510 Wess (@Wess23085510) reported

    Beware of COGECO's agents in Ontario for giving you the wrong information about the minimum service suspension program while you're away. It might cost you hundreds of dollars unnecessarily.

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