Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
St. Catharines, ON 21
Burlington, ON 21
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelLyden Mike Carr (@MichaelLyden) reported

    @TSNJR Tried to watch the Sens game on the Bell Fibe app but was blacked out because I’m out of the region. I watched the same game, on the same channel but on Cogeco earlier in the evening. Sucks cause I was able to watch Sens games on the Fibe app throughout the year #gosensgo #bell

  • MrsSGoodfellow Sabrina (@MrsSGoodfellow) reported

    @cogecohelps Its good now. It was only during the Grammys and only the channels that showed it. Disappointing as it only seemed to be a Cogeco issue based on discussions with others.

  • kristyandersenn Kristy Andersen (@kristyandersenn) reported

    Hey @cogeco your epico service costs way too much money for all of the service time outs and hassles!

  • stevezzz101 Steve Tremblay (@stevezzz101) reported

    @cogeco having internet issue in Milton, anyone else reported this ?

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Brighton, Ontario

    @cogecohelps cogeco lied from start. Lieds into the worst cable we have ever experienced. We were happier with bell but got sucked in by your criminal sales crook who promised us only the best for a life time fee. BS. First there was no synchronization between the pic and the sound then

  • stevenscopy Steven Baterina (@stevenscopy) reported

    When I was knocking doors, I used this line to close 97.67% of my customers “Would you rather pay more for less or less for more?” I was selling Cogeco, so I only used this line if they were paying an arm and a leg with bell and getting dog **** service

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Brighton, Ontario

    Good ole cogeco. Only crashed about 6 times tonight. Cogeco is the king of bad cable.

  • PhilKoppang Philip Koppang (@PhilKoppang) reported

    @cogecohelps Thanks. But Cogeco wasn't ever listed as one of the companies you could sign in under for the City TV site.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Brighton, Ontario

    @cogecohelps Now your system just drops the line whenever it wants and I have to find the channel and put it back on. COGECO cost us over $1000 in virus's and down time switching equipment around. COGECO SUCS

  • ramonavogue ramona vogue (@ramonavogue) reported

    Anyone else experiencing a @cogeco outage near #gravenhurst ? Apparently my American data has enough power to load Twitter but not Safari to see the outage map 🥴

  • johnforber23 John Forber (@johnforber23) reported

    @cogecohelps Is there a problem with Cogeco cable? My Epici box guide is working but no channels are working.

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    Any one else having Cogeco issues?

  • davidalexlamb2 David Alex Lamb (@davidalexlamb2) reported

    @howardtayler @Ensorceled The Prime interface on my cable service (Cogeco) is better than the Android phone app, though I prefer the cable Netflix app. I have no idea where the cable apps come from or if they are available from other cable providers.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Brighton, Ontario

    Just a reminder that cogeco cable is the worst service provider in the industry. Their service is bad at best. DO NOT BUY. BUYER BEWARE.

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    And #cogeco down again and back up again. And no Cogeco I'm not going to DM you. What is the point when don't fix things.

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