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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Peterborough, ON 7
Toronto, ON 27
Montréal, QC 4
Arnprior, ON 3
Mississauga, ON 5
Burlington, ON 3
Champlain, ON 1
Hamilton, ON 1
Sarnia, ON 1
West Lincoln, ON 2
Welland, ON 2
Toronto county, ON 3
Belleville, ON 3
Napierville, QC 1
Calgary, AB 1
Matane, QC 1
Oakville, ON 2
North Bay, ON 3
Vaughan, ON 1
Scarborough, ON 1
Kingston, ON 3
Ottawa, ON 2
Hamilton, ON 2
Carleton Place, ON 1
Rimouski, QC 1
Milton, ON 4
St. Catharines, ON 1
Guelph, ON 1
Niagara-on-the-Lake, ON 1
Niagara Falls, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • denunglued
    Den 🍁 (@denunglued) reported

    @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

  • janetakasparky
    UnknownCaller 🇨🇦 (@janetakasparky) reported

    @peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported

    @cogeco Is the service as bad as your internet?

  • franticlimbo
    Frances (@franticlimbo) reported

    Sorry @cogeco but your customer service phone/chat/online totally sucks

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • lloyder1971
    Charles (@lloyder1971) reported

    @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • Goddamngreek1
    Goddamngreek (@Goddamngreek1) reported

    @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

  • thedavidjhughes
    David James Hughes (@thedavidjhughes) reported

    Anyone else experiencing Cogeco outage in Hamilton area?

  • shawnwahs
    Shawn (@shawnwahs) reported

    @cogeco fix your ******* internet! It constantly goes down and I’m tired of this **** service or lack of service period!

  • TheRealFRZA
    Peter Panchromatic (@TheRealFRZA) reported

    Is Iran Rogers or Bell? Doesn't sound like Cogeco. Actually never mind it, it sounds like Rogers for sure. I figured it out.

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