Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • basilcrab basilcrab (@basilcrab) reported

    @cogeco get your **** together, cogeco, my canadian friend is very unhappy.

  • bdepaepe63 Bryan de Paepe (@bdepaepe63) reported

    @JessPetrella82 @cogeco It's called entropy and all matter is subject to it's effects. Computers will eventually all have an internal connection break, just like cars they will break down eventually, nothing lasts forever.

  • Mkumar84 Mahesh Kumar (@Mkumar84) reported

    @cogeco It seems to be working now but, very slow. Good to be back. Thank you.

  • Licab1968 Li (@Licab1968) reported

    @OakvilleBeaver @cogeco Cogeco service is really bad for internet and cable.! Regardless of an outage or not. So fed up of their service. And lower your prices!

  • Doubills Doubills (@Doubills) reported

    Had a brief internet outage today. (Thanks for the restore @cogeco ) I was reading some comments and wow, people are right douchebags when they don't have internet.... and when they do... umm... anyway, I seem to be back.

  • kevin_geenen Kevin Geenen (@kevin_geenen) reported

    The Ontario Cogeco outage today accentuates what we already know: lockdowns continue to benefit the rich and leave ordinary people behind. Big box stores open. Small businesses closed. School for those who can afford top-of-the-line Internet. And no school for those who cannot.

  • JAD216 John Dennis (@JAD216) reported

    @CHEXNewswatch It came back on , but it is slow response. I would think that it may be by-passed the issue for repair thus becoming SECOND in line to host of Internet space. Seems every winter there is a fiber line cut or damaged beyond Cogeco's control.

  • EtainRhiannon Etain Rhiannon (@EtainRhiannon) reported

    @cogeco Will Cogeco be providing any compensation to their customers? This is a huge outage with terrible timing (and affecting businesses, people who are working, children attending school, etc.).

  • peggygrace71 Peggy Grace (@peggygrace71) reported

    @cogeco My internet is back on but very slow!!

  • WayneBHay 🇨🇦 Canada ❤ 🇺🇸 🇩🇪 🇦🇺 (@WayneBHay) reported

    @RickeyArmy_1 @westi3mom @cogeco Don't enjoy paying for something I can't get... Went for a stretch last year when it was down every day for 2 weeks, hours at a time. Is that a "normal" outage?

  • LilLuigiBro LilLuigi (@LilLuigiBro) reported

    @JessPetrella82 @cogeco Maybe you should speak to the Manager of the internet! I bet you stating useless information while technicians are working hard will forsure help solve this issue! Keep up the good work Mrs.Twitter Fingers!

  • broxsterman Guy (@broxsterman) reported

    @cogeco With such a substantial outage impacting millions, during a pandemic, I think more frequent updates would be appropriate

  • Costa_Klad Costa K (@Costa_Klad) reported

    @cogeco @OakvilleMayor Can you please publish instructions for users to change their DNS to googles DNS which would solve the problem for them until you fix your DNS servers

  • Manafhasan Manaf (@Manafhasan) reported

    @cogeco Service in Oakville are back again but it’s so slow and unreliable

  • aisforangelo Angelo Lariccia (@aisforangelo) reported

    @cogeco Appreciate any update asap, good or bad

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