Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Kingston, ON | 7 |
| Montréal, QC | 6 |
| Milton, ON | 5 |
| Brampton, ON | 5 |
| Windsor, ON | 4 |
| St. Catharines, ON | 4 |
| Markham, ON | 3 |
| North York, ON | 3 |
| Mississauga, ON | 3 |
| Leamington, ON | 3 |
| Kitchener, ON | 2 |
| Perth, ON | 2 |
| Burlington, ON | 2 |
| Ottawa, ON | 2 |
| Brockville, ON | 2 |
| Port Lambton, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Rasak ADEWALE Bakare
(@roxyamh) reported
@cogeco what is the issue again? Your internet has been erratic since yesterday at Queens Drive and Glenwood School Dr. Junction, Burlington. Is there a breakdown again? I have restarted the modem well enough! @cogecohelps
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Alex
(@HushhTv) reported
Dog **** provider @cogeco
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Young Huey
(@Princ3blu) reported
@cogeco ******* sucks donkey ****
-
Keely Lowry
(@Keellz_) reported
Screw you @cogeco . Internet goes down and there 5 min left in the @MapleLeafs game
-
Kris Cardwell
(@please__ignore) reported
@cogeco take your service change request form down! I submitted 3 times, well in advance, to ensure that I'd have internet the day I move since I work from home. Finally got through just to get an email telling me to CALL?! Now I won't have internet until almost end of day on 2nd
-
Fully VaccTinated 💉🩹💉🩹
(@Tinabanshee) reported
@cogecohelps can you please confirm if there are issues signing in to the website? I am unable to sign into apps or the cogeco site using my correct username and password
-
Real Gay Redneck
(@realgayredneck) reported
@nukedathlonman @kaplanmyrth @TekSavvyCSR I don’t want to be the bearer of bad news but yep, your rates are about to go up and bell / Rogers and most likely Cogeco are going to laugh at you while their spit rolls down your face. This is a truly sad day!!!
-
Endeavour
(@EndeavourNM) reported
@cogeco @cogecohelps for the 3rd time in 5 years you guys managed to again screw me over, and give me terrible service. Then proceed to not fix it for months. This is the 3rd month in a row of not fixing a overloaded node. This is ridiculous!! FIX MY SERVICE!!
-
Allan Etmanski
(@allanetmanski) reported
@SteveCoville @cogecohelps This is a Cogeco issue. My Shaw Direct still has Sportsnet on.
-
Taddeus Chlodovech
(@SoulFan_Tech) reported
@cogeco @cogecohelps @CRTCeng So I finally think I figured out how to fix my internet. So I am going to log every time I am working and my internet goes out over one month. Then I am going to invoice you for how much money it cost me to loss the internet.
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Tom Fromanger
(@TFromanger) reported
@BridgieCasey @MixedUpMoney @TELUSsupport Over the years I’ve been with Rogers , Telus, Bell and Cogeco they all have issues and all give new subscribers far better deals than existing customers
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CB
(@ChristianMUFC91) reported
@cogecohelps @cogeco No it is bullfighting. The match is airing on this network in the us and this is supposed to be the us broadcast but it isnt and ive had to subscribe to something else in order to watch it, after already switching my channels on cogeco in order to watch it earlier. Frustrating.
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Caracticus Thirdaisi
(@Caracticus) reported
@TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.
-
Marcia Kennedy
(@mmemouse) reported
@cogecohelps Halp! Cogeco TV Guide sez Atlanta @ Boston baseball is on 479. SportsPak sez 438, but that's basketball. My 479 sez channel unavailable.. Contact Cogeco. So I am. Boston is currently down 3 runs. What do I do now?? I am in Wheatley Ontario
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Rodney Marois
(@patchcollecter) reported
@cogecohelps I am using thunder bird as email I need the setting for Cogeco so I can send rec mails please help