Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 73
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 16
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Peterborough, ON 12
Kingston, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 9
Fonthill, ON 6
Milton, ON 5
Brockville, ON 5
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Chatham, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jackwgreenberg Jack Greenberg (@jackwgreenberg) reported

    @cogeco - Having issues with WiFi. Is there a blackout in Oakville right now?

  • make_the_jump Sabina (@make_the_jump) reported

    @paubejr haven't had consistent working internet for almost a month now yet TekSavvy continues to charge me. I upgraded our internet, still not working. Yet you still charge me. Cogeco technician scheduled and doesn't show up, not even a phone call. With a family of 4 who is

  • w8cjs Christopher Schulte (@w8cjs) reported

    Hey @cogeco, just so you know, your CODA-4589 router/modem combo sucks! I know that at least 3 of my friends would agree.

  • RobkReacts Robk Reacts (@RobkReacts) reported

    Hmmmm @cogeco is epico down now in windsor?

  • George_Jungle67 George Jungle (@George_Jungle67) reported

    @cogeco Does this service work on devices such as firetv or android tv?

  • ColfaxMusicLtd Colfax Music (@ColfaxMusicLtd) reported

    @cogeco my internet has ground to a halt. How do I get support?

  • Ajay_Syfy Aj@¥ (@Ajay_Syfy) reported

    @cogecohelps @cogeco Help it make sense - I pay extra $35 for superspportspack with 35 channels & paid for sportsnet bundle with 6 sportsnet channels. Today the 2 NBA game I want to watch are on new sportsnet 360 channel that you have to add. Seems like a money grab scenario?

  • ImToreos chris toreos (@ImToreos) reported

    @cogecohelps @cogeco Appreciate that, last time i called i got a message saying "Please call during the hours of 8am and..." and using twitter is almost impossible when the issue is occurring. So mid afternoon around now is the only time I am able to use my Internet.

  • LineyGray Liney G (@LineyGray) reported

    My internet makes me want to throw myself off of a bridge. Sounds dramatic I know but I'm back to basement reception which ain't terrible but I miss my friends and family and it sucks that I can't go to their online hangouts bc @cogeco is the worst internet I've ever experienced

  • Moonfaeriegra Karen Mackenzie (@Moonfaeriegra) reported from Sarnia, Ontario

    Cogeco is down in Sarnia - I have no tv, internet or wifi @cogecohelps and #cogeco.

  • netjel netjel (@netjel) reported

    @cogecohelps 2 separate calls and a visit from a tech. Was told FX on demand would be fixed by Monday. It is finally “back” but ONLY via the on demand button and ONLY showing The Americans season 1&2 Meanwhile I can stream all kinds of stuff from web using cogeco log in?? Help

  • edgemik mikedge (@edgemik) reported

    @bed_romper My internet connection went down. COGECO cannot take this level of hotness!’

  • ImToreos chris toreos (@ImToreos) reported

    Now completely down... @cogeco talk to you at 8am! :)

  • TChadwicK R. Tyler Chadwick (@TChadwicK) reported

    im about to lose my MIND. WHY IS COGECO INTERNET THE WORST SERVICE I'VE EVER HAD?!?!!?!?! @cogecohelps

  • barcar34 Barrie JoshAllen-lyle (@barcar34) reported

    @CBCNews is just a blank screen. (By the way, as a public broadcaster, why should anyone have to sign up or download Gem to get the news?). Poor showing @cogeco and I look forward to my 4 day rebate on my next bill. (That’s a little humour there).

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