Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 73
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 16
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Peterborough, ON 12
Kingston, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 8
Fonthill, ON 6
Milton, ON 5
Brockville, ON 5
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RBDow2000 RBDow2000 (@RBDow2000) reported

    @cogecohelps @cogeco outage in Kingston today and restored early afternoon but the guide is down as is the recording capabilities! Can't PVR the Montreal vs Ottawa game with Guy Lafleur's tribute! Unacceptable

  • bigguy9816 bigguy9816 (@bigguy9816) reported

    @MissyDeyo Just curious. I'm with Cogeco and they can be a pain in the *** sometimes. I got epico last summer and after the technician left, I had to sign in to watch T.V. I kept trying it and it wouldn't work. I kept screaming at the t.v because it wouldn't work.

  • napaneejim Jim Wynne (@napaneejim) reported

    @cogecohelps CBCNN. on-going issues with a scrambled signal with Cogeco. I have emailed CBC as well with no response. It is very frustrating when the signal keeps being "glitchy",,,again tonight. Almost a daily problem. No issue with any other station.

  • ShepardZorEl 🏳️‍🌈Hayley (PSVG)🏳️‍⚧️ (@ShepardZorEl) reported

    4, 4 times in less than 24 hours holy **** fix your **** cogeco

  • mnmlstech MinimalisTech | Javier (@mnmlstech) reported

    @cogecohelps cogeco my service has been out since 5pm. I’ve attempted to contact every phone number available and tech support does not go through. What’s going on? Poor business practice.

  • brettdcarson Brett Carson (@brettdcarson) reported

    @cogecohelps @cogeco My complaint is the frequency it goes down here

  • 77bird17 Rob (@77bird17) reported

    @cogeco service is getting worse by the day, been on hold for 45 minutes

  • Tneal555 Neal (@Tneal555) reported

    @cogecohelps and yet another outage in our area. Also, the website you refer everyone too that’s “always up to date” with outages is not up to date. I had to call and find out. Wasting 1.5hrs of work time. Guess work from home isn’t an option if you have cogeco as a provider.

  • RMGLegal RMG Legal (@RMGLegal) reported

    @TorontoStar That train left when Toronto Hydro sold it's telecom fibre network and Wi-Fi network to Cogeco for song. The infrastructure was already in place to provide a competitive alternative for the public. Unfortunately there was a lack of will and vision

  • Carlos04049544 Carlos (@Carlos04049544) reported

    @cogecohelps Hi, I am an active Cogeco customer, need to ask you a question, how can I contact you directly?

  • pcoteman Paul Cote (@pcoteman) reported

    @cogecohelps @solyhico @cogeco Your service is terrible so is your customer service..answer me this, why do you have a pin code attached to each call? My wife can certainly call on ky behalf to cancel you

  • sdasuthe Simon Sutherland (@sdasuthe) reported

    @cogeco your internet service stills sucks. Unreliable service is the only thing I can rely on. Do better

  • shutterfriend Ken 💉 x3 (@shutterfriend) reported

    @cogeco Very disappointed that Cogeco in Canada did not go with the same solution for IPTV as @breezeline in US, owned by Cogeco, which is using the #TiVo Stream 4K software so you get the amazing features like #OnePass with all your apps including live tv instead of Epico box!

  • JCCWhyte JC🇺🇦 (@JCCWhyte) reported

    I love the @cogeco ad where a guy has trust for putting his ladder up to a woman’s window. Did she not trust you when you were in her apartment? Who writes this ****?

  • AthleticKneads M_Bosch (@AthleticKneads) reported

    @TSN_Sports @stephditta I’m unable to access TSN streaming on my Apple TV with the TSN app. I’m a Cogeco customer and my wifi is fine.

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