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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ottawa, ON 2
Hamilton, ON 3
Carleton Place, ON 1
Rimouski, QC 1
Montréal, QC 4
Kingston, ON 3
Toronto, ON 47
Mississauga, ON 5
Milton, ON 4
St. Catharines, ON 3
Guelph, ON 1
Niagara-on-the-Lake, ON 1
Niagara Falls, ON 2
Toronto county, ON 1
West Lincoln, ON 3
Burlington, ON 8
Langley, BC 1
Russell, ON 1
Deep River, ON 1
Arnprior, ON 2
Peterborough, ON 5
Oakville, ON 3
Omemee, ON 1
Belleville, ON 4
Brockville, ON 1
North Bay, ON 2
Smiths Falls, ON 1
Trenton, ON 1
Welland, ON 1
North York, ON 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceLynn
    Tracey (@TraceLynn) reported

    @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported

    @cogeco My patience, for dealing with your customer support!

  • jhnmchnry
    John McHenry (@jhnmchnry) reported

    @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • 24k_adam
    adam (@24k_adam) reported

    I just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.

  • LORDCANTl
    roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • franticlimbo
    Frances (@franticlimbo) reported

    Sorry @cogeco but your customer service phone/chat/online totally sucks

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • LSB1961LSB
    Larry/Balker (@LSB1961LSB) reported

    @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • dahlberg_ross
    Ross dahlberg (@dahlberg_ross) reported

    @NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.

  • RhapsodyInTrue
    Prince of Wine Country (@RhapsodyInTrue) reported

    @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

  • oiler3535
    Kris (@oiler3535) reported

    Months later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."

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