Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 88 |
| Burlington, ON | 22 |
| St. Catharines, ON | 21 |
| Hamilton, ON | 17 |
| Sarnia, ON | 14 |
| Windsor, ON | 13 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Peterborough, ON | 12 |
| Oakville, ON | 11 |
| Montréal, QC | 10 |
| Niagara Falls, ON | 10 |
| Mississauga, ON | 10 |
| Milton, ON | 7 |
| Ottawa, ON | 7 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Trenton, ON | 4 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Harrow, ON | 2 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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R J
(@Tdot_jaysfan) reported
@cogeco Just curious if any refund will be given for the couple hour internet outage today? Usually when you pay astronomical amounts for internet you expect it to work.
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Mislow (formerly U)
(@AllDandi) reported
@cogeco are you having an outage in Peterborough? My internet is down.
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Celeste McCollum
(@CelesteMcCollum) reported
@cogecohelps There are new homes being built across the street. There will probably be Cogeco service there. Any chance this side of our street can get Cogeco as well? Fonthill.
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Charles Lovrics
(@clovrics) reported
I’m is Cogeco down in Niagara Falls? Anyone down?
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Cazz ☠️🇨🇦💀
(@cazz3319) reported
@marclev1 @cogeco @cogeco is GARBAGE!
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Stephen Brandy
(@StephenBrandy3) reported
Bell, Rogers, Cogeco are having there licences pulled and suspended for operating a service due to spying.
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Deth.exe
(@askdethtolive) reported
@AboutRogers you guys are horrible , worst service in Canada , that’s not saying much. Y’all need to get the hell out of here. Say no to Shaw say no to Rogers say no to cogeco say no to hell
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just because
(@thisjacobson) reported
@cogecohelps I think it's a cogeco problem and you have to pass this on to the guide people we have been paying our bill for years and putting up with the guides that are not what they should be this is something you get paid to fix
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Rose Gold (ABRG)
(@RoseGoldQueen9) reported
@fordnation INTERNET is an essential service during a pandemic with kids online learning.@Cogeco cuts off my internet due to boxes not picked up by them...and my kids miss out on school.Ridiculous!!! They are the only providers for my area!!
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Terry Cinco
(@TerryCinco) reported
@cogecohelps I know for a fact you offer it because I had it in windsor 45 min down the road through cogeco
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Cogeco
(@cogecohelps) reported
@Bri3rl3y Hi Jay. I am sorry to hear you had an outage last night. We do send out text messages for people affected by outages. Please feel free to send a DM with your account information and I can ensure the system has that updated for you. Thanks. #Cogeco Graham
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Patrick McGuire
(@PatrickWMcGuire) reported
@cogecohelps why am I paying for 120GB and getting less then 20? I can’t even watch Netflix without stalling out. You’re recent overnight upgrade made it worse. #fail #Cogeco
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Start.ca
(@startca) reported
@AudreyPrenzel Hi Audrey, Cogeco has advised through their outage site that your area is currently having an outage. They have technicians working to repair as soon as possible.
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M Robillard
(@M_Robillard1) reported
@cogeco why has my tv been giving me the V52 error code lately? Sometimes on regular stations and sometimes on the digital stations. I followed the suggestions and even restarted my TiVo box now all my stations have V52! Very frustrating. Your service has declined greatly. 😡
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Hector Hernandez
(@FullVividEvil) reported
@CreameryTv just trying to raid the homies but cogeco said **** you 😩😩😩😩