Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 97 |
| Welland, ON | 25 |
| Burlington, ON | 23 |
| St. Catharines, ON | 21 |
| Hamilton, ON | 18 |
| Sarnia, ON | 15 |
| Kingston, ON | 13 |
| Mississauga, ON | 13 |
| Montréal, QC | 12 |
| Oakville, ON | 12 |
| Niagara Falls, ON | 12 |
| Windsor, ON | 12 |
| Peterborough, ON | 10 |
| Milton, ON | 8 |
| Ottawa, ON | 8 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| Trenton, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| London, ON | 4 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Chatham, ON | 2 |
| Georgetown, ON | 2 |
| Belleville, ON | 2 |
| Drummondville, QC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
AfroZanpakuto
(@ApostleTife) reported
**** Cogeco for wasting my time today.
-
timkn8d
(@timkn8d) reported
@windsoriteDOTca Cogeco has to harden their systems because as more people have internet dependent phones, security cameras and alarms – the bad guys are going to target their lines.
-
RiRi
(@Madrid24_7) reported
@cogeco West is down I repeat west is down. I mean still
-
Jack Lace
(@JackLace6) reported
@Mikemmarchand @cogecohelps @cogeco Yeah and after you finely reach cogeco customer Service for a credit they give you a LOUSY $2.00. Shameful and totally disrespectful to say the least. NO CUSTOMER CARE AT ALL. They dont care about their customers
-
Michael Marchand
(@Mikemmarchand) reported
@ComputerWhiz_ @cogeco customers PREPAY for the service, when the service goes down it means ive prepaid for a service i did not receive.
-
Jack Lace
(@JackLace6) reported
@cogeco My 2 year contract is coming due and because of the lousy customer service and interruptions in service I will be taking my business elsewhere. Thank you for the inconvenience
-
sB ClubstaR
(@ClubstxR) reported
@cogeco still no service. And it’s 8 o’clock at night.
-
Reese
(@ReeseLambley_) reported
Cogeco so *** bro wtf
-
Jack Lace
(@JackLace6) reported
@cogeco Cogeco customer service definitely needs some improvement to customer care. You gave me a $2.00 discount of of my monthly bill for interrupted services that has happened 3 times in the past month. Bell or Rogers with give one month free for the inconvenience. You give 2 bucks.
-
Jack Lace
(@JackLace6) reported
@Mikemmarchand @cogeco Yeah and after you for cogeco for a credit you give you a LOUSY $2.00. Shameful and totally disrespectful to say the least. NO CUSTOMER CARE AT ALL.
-
jeff
(@RandomSkeptic) reported
@cogeco Still no service near the University either...
-
Zachary Jeffery
(@03Zach) reported
@KLyo23 I had a blip of an outage today (I use Cogeco lines) but I can feel the frustration!
-
Sean Previl
(@SeanPrevil) reported
@cogeco Any news? Still says 9:18 for restoration but that's about 20 minutes away. Is there any chance we'll get service back before tomorrow?
-
Michael Marchand
(@Mikemmarchand) reported
@BellaBladi @cogeco have you ever received a rebate for services you paid for that you never got? \
-
Berenica
(@justbvee) reported
Anyone else receive a message from Cogeco that problem is fixed but still have no connection?