Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 76 |
| Brampton, ON | 29 |
| Montréal, QC | 16 |
| Kingston, ON | 9 |
| North Bay, ON | 8 |
| Burlington, ON | 7 |
| Québec, QC | 6 |
| Kitchener, ON | 6 |
| Windsor, ON | 6 |
| St. Catharines, ON | 6 |
| Hamilton, ON | 5 |
| Peterborough, ON | 5 |
| Bracebridge, ON | 5 |
| London, ON | 5 |
| Cobourg, ON | 5 |
| Scarborough, ON | 5 |
| Oakville, ON | 4 |
| Gatineau, QC | 4 |
| Whitby, ON | 4 |
| Cambridge, ON | 3 |
| Guelph, ON | 3 |
| Ottawa, ON | 3 |
| Laval, QC | 3 |
| Hampton, NB | 3 |
| Fort Erie, ON | 2 |
| Welland, ON | 2 |
| Lindsay, ON | 2 |
| Sarnia, ON | 2 |
| Etobicoke, ON | 2 |
| Stoney Creek, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ray mike
(@ray_mikeray78) reported
@cogecohelps is cogeco mail down? Not able to send to certain addresses
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clicker
(@clicksalot99) reported
@adammckerlie @cogeco Yeah steer clear of this scam company. They overcharge for horrible services. Wifi dies constantly. Why anyone chooses this company when there is Bell....is beyond me
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clicker
(@clicksalot99) reported
@mustachejerry @cogeco @cogecohelps Cogeco is actually such a joke scam overcharging company. Stay FAR away from this horrid joke of a company trust me. Unless you like your wifi dying 5 times a day
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Lynette Corbett
(@LynetteCorbett) reported
@TheHerleBurly If only they would also buy Cogeco so I could dump Bell for decent internet and cable service - I’d be pleased.
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chris
(@thangog1) reported
@globeandmail theres no competition because the others cant afford the equipment insurance and service costs. Remember, its not just about providing internet. Is the government going to direct roads being dug up for extra internet/phone/cable lines? I dont think so. Bell/rogers/cogeco fight it
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clicker
(@clicksalot99) reported
@JustinJChambers @TekSavvyCSR @cogecohelps If you did not already know...Cogeco is a terrible terrible company who overcharges for absolutely brutal service
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clicker
(@clicksalot99) reported
@cogecohelps @blackdragonroll Id love to watch stuff if I wasnt with the worst internet company on the planet. Cogeco needs to stop scamming and overcharing customers for blatently terrible service
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Sag
(@Saggy1x) reported
@Reignfn_ @AussieAntics Cogeco🤖haven’t checked my bell house yet I hope it’s not as bad
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
Good ole cogeco. Only crashed about 6 times tonight. Cogeco is the king of bad cable.
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foontzoot 🇨🇦
(@SinisaPetkovic) reported
If a company allows you to sign to a service online but forces you to call support to cancel that service, stay away. Currently waiting for a @Ooma rep, but I had the same experience with @Cogeco and @TeamViewer. #stayaway
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istvan
(@certifiedbasard) reported
@Win98Tech burly counts as Halton and therefore GTA also teksavvy uses Rogers or Cogeco lines (as a former customer) (so I'm confused)
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps me passing you my info in a DM is a Dog Gamned joke as YOU actually do NOTHING to stop these issues. .. I' tweet to find other customers with the same issue so we can all go after cogeco. your customer service is NON existent. it's past time i find alternatives.
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clicker
(@clicksalot99) reported
@MacheteKillz You got that right. Cogeco is an abolute horrible company. I have never seen anything like this bullshit. Tower dies 5 times a day and we are told "they see nothing on their end" yet it continues to die 5 times a day.
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Robert Laing
(@RobertLaing10) reported
from
Brighton, Ontario
@cogecohelps You had lots of chances. I tried to tell you You cut me off your website. Now look at the mess you've made. I don't have time to play with kids. Cogeco cost us over $1000 after you brought your garbage equipment in the house. I had to buy protection to save from you. 1st time.
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Tmgcl
(@MikeMitchellHR) reported
@cogeco @cogecohelps your internet service sucks! Come on people, for what we pay the service should be extremely fast & reliable, it’s not. Needs work!
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