Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:


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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 130
Montréal, QC 52
Brampton, ON 39
Burlington, ON 27
Windsor, ON 24
Oakville, ON 18
Niagara Falls, ON 18
Hamilton, ON 17
Kingston, ON 15
Kitchener, ON 12
Mississauga, ON 10
Sarnia, ON 8
St. Catharines, ON 8
Chatham, ON 8
Barrie, ON 7
Milton, ON 7
Welland, ON 7
Brantford, ON 6
Cambridge, ON 6
Fonthill, ON 6
Dundas, ON 6
Georgetown, ON 6
North York, ON 6
Guelph, ON 5
Ottawa, ON 5
London, ON 4
Fort Erie, ON 4
Cornwall, ON 3
Acton, ON 3
North Bay, ON 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Simardtweets1 Simard (@Simardtweets1) reported

    @cogeco your product is just awful I'd call to complain but #MNSI is actually working down our street. Your days are numbered. Tired of this **** product. #timeforachange

  • NotApsty Seth (@NotApsty) reported

    @cogeco I have 1g/s in Smithville and my pc is hard wired and when I check my wifi speed I’m only getting 500-700 mbs and my ping is fidgety as hell. What gives? Why is the package 1g but not my wifi? Is the signal in this area lower? Are there issues in the area currently?

  • snoshi Shayne Bampton (@snoshi) reported

    you get better on cogeco and that ****’s free!! be thankful for what we have locally :)

  • BunniJoanne Joanne Bullard (@BunniJoanne) reported

    @cogeco Is this the reason internet is down in Peterborough?

  • JackLace6 Jack Lace (@JackLace6) reported

    @cogeco Again, Cogeco customer service definitely needs some improvement to customer care. You gave me a $2.00 discount off of my monthly bill for interrupted services that has happened 3 times in the past month. Bell or Rogers customers would get one month free for the inconvenience.

  • RenfrewCntyScan RenfrewCountyScanner (@RenfrewCntyScan) reported

    FYI VLC/Webplayer people. We are back on the normal feeds since last night. Sometime on Friday Cogeco fixed the local packet loss issues. I HOPE.

  • SierraChambs Sierra Chambs (@SierraChambs) reported

    Here’s my almost daily @cogeco complaint about my internet being out again... any ideas when it’s coming back on today? Still waiting to hear if my bill will reflect the service I didn’t receive.

  • adamlebarr Adam LeBarr (@adamlebarr) reported

    Any other decent internet providers in Niagara, ON? I'm constantly having significantly less up/down than what I pay for with @cogecohelps, @cogeco - Hell, this tweet is barely loading. Ridiculous.

  • ShxriMua TINA TURNER🇳🇬♈️ (@ShxriMua) reported

    @cogeco I want a refund for this dog pile **** u call internet. I hate y'all so damn much

  • 9x19 Rishi Maharaj (@9x19) reported

    @dmrider As good a time as any to point out that Toronto Hydro owned a fibre network that was sold to Cogeco back in the late 2000s.

  • Catt0624 Catherine Hayward (@Catt0624) reported

    @cogeco is there an outage in Hamilton? Barton/Ottawa?

  • putaextraaa R (@putaextraaa) reported

    @cogeco internet super slow in cornwall ontario area

  • vellsmash aaron (@vellsmash) reported

    another morning of no internet from Cogeco, another reminder to not use their service if you have any say in the matter

  • shutterfriend Ken (@shutterfriend) reported

    @cogecohelps Also can you help with this, I ended up getting two modems and one was brand new and one was used and full of gunk and Cogeco is refusing to activate the new modem and leaving me with used one

  • Bassam67550224 Bassam (@Bassam67550224) reported

    @Max_Grincha @cogeco I got the same problem I paid for 10 upload and I'm getting 1 to 2, which is causing a lot of lag. I contacted them 2 times and they told me it is my router. I bought my router a month ago.

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