Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 26 |
| Kingston, ON | 7 |
| Montréal, QC | 6 |
| Brampton, ON | 5 |
| Mississauga, ON | 4 |
| Milton, ON | 4 |
| Windsor, ON | 4 |
| Ottawa, ON | 3 |
| Markham, ON | 3 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Calgary, AB | 2 |
| Kitchener, ON | 2 |
| Perth, ON | 2 |
| St. Catharines, ON | 2 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Burlington, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Maxime Marin
(@V4SPUCC1) reported
@jeffhammondnet @cogeco Same problem here and it’s not the first time. They are awful !
-
Nathan Lee
(@lee89n) reported
@spittinchiclets @RearAdBsBlog @BizNasty2point0 I have nhl live (nhl network) and I can’t see any leaf games. I have to pay cogeco $150 a month to see them. #givemeabreak
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chance
(@lilviizion) reported
**** you @cogeco you stupid ***** fix the ******* wifi you lagged me out of 3 fit champs wins you silly ***** go kill yourself and fix the ******* server
-
K C
(@kcxlt) reported
@cogeco are your DNS servers down again?
-
Mummyof3
(@SarahTreadaway) reported
@cogecohelps @BrewedN74 Please advise as to what is going on. Yesterday was also terrible. Up and down I. Campbellville. Our community page on Facebook also reports so it must be cogeco issues. So frustrating. This has to stop.
-
Cheryl
(@cvanditelli) reported
Dear @cogeco your service in Niagara is horrible! Time to switch to another provider.
-
Maxime Marin
(@V4SPUCC1) reported
from
Baie-Comeau, Québec
@imopticalpsn @cogeco Here in Quebec, been waiting on the phone for 30 minutes. No answer, still not working.
-
Baby Yoda's Auntie 🇨🇦
(@BabyYodasAuntie) reported
Shout out to @cogeco making things right. Been having internet issues and they just upgrade my internet to 3 times the current speed for 50 dollars less cause we’ve had loyalty for so long.
-
jimivison
(@jivis3) reported
Very unhappy with my Cogeco service, not even sure why i should pay for such lousy quality
-
dan russell
(@danrussell67) reported
Why is #Cogeco messing up #Hamilton internet so bad you can’t watch tv or use iptv Suggestions?
-
Travis
(@Travie_6) reported
@cogeco I had issues last night. Laptop has “limited” connection (which means it doesn’t do anything) and my TV won’t connect. Having more issues this morning. Is there an issue on the East Mountain of Hamilton? This is getting ridiculous.
-
Mike Stanciu
(@MStanciu80) reported
@cogeco looking for loyalty deals to switch to Epico. Already a loyal customer. Anything good out there?
-
Laurie Pringle
(@laurie_pringle) reported
Hey @cogecohelps @cogeco I have been trying to get help for over 4 hours! On hold 3x - and nobody can help me with pods! Pls help. Absurd to make someone sit for over 4 hours for help!
-
Peter Stroud RN
(@PMStroud) reported
@cogecohelps Thanks Cole. I finally did that after six hours waiting here for a real response. Won't go through twitter next time, on the phone I was only on hold for under ten minutes problem was resolved by a reset at your end #cogeco
-
John Siriopoulos
(@SiriopoulosJohn) reported
@cogeco Your service is non existent and your customer service is complete trash. I asked 3 times to pick up a modem in store but they said that it was shipped. It finally arrived today and I called and they said they would call me back. Do you think they did? #fraud #terriblecs