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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 56
Oakville, ON 1
Brampton, ON 3
Sherbrooke, QC 1
Welland, ON 2
Thorold, ON 1
St. Catharines, ON 4
Toronto county, ON 3
Montréal, QC 6
Hamilton, ON 1
Burlington, ON 2
West Lincoln, ON 1
Brockville, ON 1
Pembroke, ON 2
Vancouver, BC 1
Nepean, ON 1
Bells Corners, ON 1
Ottawa, ON 4
Kingston, ON 1
Cambridge, ON 1
Mississauga, ON 3
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 1
Port Colborne, ON 1
Sarnia, ON 1
Stirling-Rawdon, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.

  • Crease19NEWS
    CREASE19 BREAKING NEWS (@Crease19NEWS) reported

    @KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too

  • quietlybless
    Norm (@quietlybless) reported

    It says FF but as you can see , the screen does not move. Another hot day , indoors with s**t-ball service from @cogeco @CRTCeng

  • rocketjr12345
    t time (@rocketjr12345) reported

    Ontario wide cogeco outage #GetMeOutOfThisProvince

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    If anyone needs help @nejsnave They can message me and I can compile names etc and send to Jen.I don’t have call service thanks @cogeco but my data is good!

  • pixlr__
    Austin (@pixlr__) reported

    @cogeco Why is my upload speed insanely bad rn

  • LeanneVanoostv1
    Leanne Vanoostveen (@LeanneVanoostv1) reported

    @cogecohelps I have unable to reliably work from home. My children have been unable to watch tv or stream. I missed a great tennis match. We said many times that it must be an issue in our area and cogeco insists it’s not.

  • Michael29872
    Sir Michael the Dragon Knight (@Michael29872) reported

    @maxsdeffect Yeah, especially during **** weather lol though, before I was with Bell, I was with Cogeco

  • SusanJCreer
    Susan J. Creer (@SusanJCreer) reported

    in the lobby of both bldgs in my complex b/c apt. residents to not get parcel delivery, despite the "door to door service fees" we pay. Cogeco, Bell, Rogers all have parcels sent here for many tenants....The Shopper's Drug Mart at the University Plaza, Dundas, ON is bad...

  • RaphaelVignes
    Raphaël Vignes (@RaphaelVignes) reported

    $CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.

  • MrTuffster
    Hugh G Azzol (@MrTuffster) reported

    @cogeco Shoddy service like this from any provider will push more to go towards starlink

  • cliffmathew
    Clifford Mathew (@cliffmathew) reported

    @MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.

  • Urstrulykarims
    urskims (@Urstrulykarims) reported

    @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

  • Allan_Gao12
    Allan Gao (@Allan_Gao12) reported

    @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

  • SharonDesRO
    Sharon Desr (@SharonDesRO) reported

    @MrStache9 All my kids had cells so I killed my landline 14 years ago. Cogeco pissed me off so bad I also killed my internet connection with them and went with some place local.

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