Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 31 |
| Brampton, ON | 6 |
| Montréal, QC | 6 |
| Kingston, ON | 6 |
| Ottawa, ON | 4 |
| Milton, ON | 4 |
| Windsor, ON | 4 |
| Mississauga, ON | 3 |
| Markham, ON | 3 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Georgetown, ON | 2 |
| Calgary, AB | 2 |
| Kitchener, ON | 2 |
| Perth, ON | 2 |
| St. Catharines, ON | 2 |
| Kemptville, ON | 1 |
| Niagara Falls, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Burlington, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Rev
(@DylanRev) reported
Just received an email from @cogeco saying that they are increasing my internet bill by $6 to “continue investing in our network and products while offering the best in class customer service”.
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Wally Statler
(@wally_statler) reported
@startca @cogeco Thanks for the response. It went up and down a couple more times but has been stable for the past half hour or so.
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Start.ca
(@startca) reported
@wally_statler @cogeco I'm glad that it's back up, but if the issue persists, feel free to reach out okay?
-
Mike C
(@coozm1981m) reported
@cogeco We are down in Windsor,Ontario
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Brandan Christopher
(@Brandanct) reported
@cogecohelps please give me a human reply, not some corporate **** response as to why during a time where #Canadians are struggling to not lose their homes and feed families, Cogeco thinks they should be increasing my monthly rate by $6/month?! #cogeco
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Laura Carter
(@laura_carter) reported
Out @cogeco promotions have ended and strongly considering getting rid of cable/DVR. Want to still be able to stream some network shows. Can I pay to do this?
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Richard Lemon
(@Rick_Skelington) reported
@cogeco monopolies make you fat and forget customer service built you where you are today. Terrible ******* service this week. #twitter
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Mark Johnson
(@Mark_Johnson75) reported
@SecuriClark @cogeco Exactly. People keep blaming Cogeco when it wasn't their fault. They can't control when people want to dig without calling first. Which I don't understand. It's a FREE service to someone come out and mark where all the lines are..
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Jenn Schwartz
(@JennSchwartz4) reported
@cogeco outage in Pelham??? Been out since 7pm, no communication whatsoever.
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The Origin
(@Jack903793991) reported
@cogeco Hi cogeco, I have a question… everything in my house seems to have a clear connection except my pc, could you explain the problem?
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Mark Watmough
(@markwatmough) reported
@cogeco dissapointed that my bill is going up $12, and I have been a customer for less than 6 months. This is the second time its gone up, what gives? Hard enough to survive with the price of gas, groceries and general living right now
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نسرين فاهمي الشحنة
(@nesrinefahmi) reported
@cogeco fix the internet in Ancaster
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ExtremeGizmo122
(@nextarkid122) reported
@cogeco Let me guess this also affects @breezeline customers as well? Bring back WOW! so far your script reading CSR’s aren’t helpful in the slightest. This outage for closing in on 48 hours has cost us 2 days wage. Get it fixed.
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Matt Watson
(@gluteusMATTimus) reported
@cogeco I’m so done with this company. I get a cut cable can happen by some random act/company, however your company experiences some type of “service interruption” every few days almost. WHY ARE WE PAYING YOU???
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Just call me no lists Eve
(@mylittlebeaches) reported
@cogeco @epico what is the problem now? Bell is starting to look really good to me.😡