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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 4
Toronto, ON 48
Milton, ON 5
Montréal, QC 5
St. Catharines, ON 3
Guelph, ON 1
Niagara-on-the-Lake, ON 1
Niagara Falls, ON 2
Toronto county, ON 1
West Lincoln, ON 3
Burlington, ON 8
Langley, BC 1
Russell, ON 1
Deep River, ON 1
Arnprior, ON 2
Peterborough, ON 5
Oakville, ON 3
Omemee, ON 1
Belleville, ON 4
Brockville, ON 1
Kingston, ON 2
North Bay, ON 2
Ottawa, ON 1
Smiths Falls, ON 1
Trenton, ON 1
Welland, ON 1
North York, ON 2
Waterloo, ON 2
Hamilton, ON 1
Hamilton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Jolayne75
    Katie Taylor (@Jolayne75) reported

    Cogeco is GARBAGE

  • PattersonKatiee
    Katie Patterson (@PattersonKatiee) reported

    @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login

  • Goddamngreek1
    Goddamngreek (@Goddamngreek1) reported

    @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

  • ravira
    Ravi (@ravira) reported

    @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

  • Cricrifi
    Cris (@Cricrifi) reported

    Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • henhousebetting
    Hen House Hockey (@henhousebetting) reported

    Big thanks to @cogeco for having my wifi down all day and tell it’s costumers it’s gonna be up by a certain time then delay it every hour and so on, I’m going back the @Bell I guess you get what you pay for!

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • solkumar
    Loud mouth (@solkumar) reported

    @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

  • pissinoffthe
    Chuck Felsea (@pissinoffthe) reported

    @NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.

  • DogLifeOntario
    Bob (@DogLifeOntario) reported

    .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

  • thedavidjhughes
    David James Hughes (@thedavidjhughes) reported

    Anyone else experiencing Cogeco outage in Hamilton area?

  • timlewisgeddes
    Tim-Wit (@timlewisgeddes) reported

    @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

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