Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 41
Montréal, QC 10
Milton, ON 4
Mississauga, ON 4
Calgary, AB 3
Brampton, ON 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kingston, ON 1
Georgetown, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogeco @burlingtoncofc @MariannMeedWard What about making your internet and cable service reliable to your customers when are you gonna start supporting that

  • Lucky_Canuck William the III (@Lucky_Canuck) reported

    Me: Cogeco, need a new cable box Co: 2-3 Business Days Me: Business Day 4 where is it Co: Tues through Canada Post Me: Tracking Package shows Tues Me: Day 5 Tracking shows end of Day 6 delivery @Cogeco, why are you using unreliable delivery for a service I can't use for a week?

  • h8lyn Hatsune Mike (@h8lyn) reported

    it didn't happen this time but isn't it cute when they send a little ":-)" after their messages... or like. i made a cogeco rep chuckle the other day while asking for an evening service appt, since i couldnt garauntee i'd be awake for a morning one. cute!!

  • Messi22073084 Kyis (@Messi22073084) reported

    @finallyitsmark @cogeco Stoney creek. I have same problem. I get fast internet sometimes but keep cutting.

  • CallMeInfinitay Call Me Infinity (@CallMeInfinitay) reported

    @absent_77 @cogeco Bad speeds, connectivity, and response time? Your ISP is really ripping you off. You need to switch to Telus or Bell where they care more about their customers.

  • MandiMoniz Amanda Moniz (@MandiMoniz) reported

    @cogeco is the internet down again??

  • pizzap00p character issues (@pizzap00p) reported

    @cogecohelps @cogeco We called you guys already and your customer service guy told me I was lying and had internet. Funny because I literally don’t have internet

  • aoserd hamlet (@aoserd) reported

    @cogeco is the internet connection down again in petawawa??

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

  • adi_cat adicat (@adi_cat) reported from Oakville, Ontario

    So like, is cogeco down... again? le sigh.

  • chiabelss Francesca (@chiabelss) reported

    @cogecohelps @cogeco we have been experiencing bad internet since the outage. This has been countless times already. What is going on?

  • TimoD110 Tim (@TimoD110) reported

    @cogeco any internet issues in Peterborough. Internet has been down since about 2pm

  • TrystParadox He/Him (@TrystParadox) reported

    @cogeco is the worst, not recommending it :)

  • dnussey Dustin Nussey (@dnussey) reported

    @cogeco outage in Windsor ? Do we know anything about this.

  • Liquid25x Jeff Burke (@Liquid25x) reported

    @cogecohelps been a cogeco customer for over 20 years. The amount of internet drops and outages are insane this month. WTH is going on guys. First time I’m actually looking up you competitors offerings. In Oakville

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