Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 74 |
| Burlington, ON | 20 |
| St. Catharines, ON | 17 |
| Hamilton, ON | 16 |
| Sarnia, ON | 14 |
| Windsor, ON | 13 |
| Welland, ON | 13 |
| Montréal, QC | 12 |
| Peterborough, ON | 12 |
| Kingston, ON | 12 |
| Oakville, ON | 11 |
| Niagara Falls, ON | 10 |
| Mississauga, ON | 8 |
| Fonthill, ON | 6 |
| Milton, ON | 5 |
| Brockville, ON | 5 |
| Brampton, ON | 4 |
| Trenton, ON | 4 |
| Ridgetown, ON | 4 |
| Grimsby, ON | 4 |
| Dundas, ON | 3 |
| Chatham, ON | 3 |
| Cobourg, ON | 3 |
| Sainte-Adèle, QC | 2 |
| Ottawa, ON | 2 |
| Harrow, ON | 2 |
| Guelph, ON | 2 |
| Belleville, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Watson
(@bulldogsdad30) reported
Once again @cogeco proves exactly how shitty their products are! #Epico is a complete joke! No service during the Gold Medal game! ****!
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john Timmins
(@johnnt009) reported
@cogecohelps Cogeco our internet has been out all morning all night can u guys fix the black out issue pls I have use my data in my home
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Roxanne Cramer
(@CramerRoxanne) reported
@cogecohelps @cogeco Thanks - a little late for the response. And why a separate Twitter account? It should be coming from Cogeco. And why no explanation....no transparency on service and you didn’t even answer your phone or at least have a recorded message on what is going on?
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YGK News
(@NewsYgk) reported
Were you affected by the recent Cogeco outage?
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Dave Watson
(@bulldogsdad30) reported
@cogeco Not being a @cogeco customer
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Turi Pillitteri
(@turimac) reported
@cogecohelps @saturnfzz @cogeco I'd suggest you reread your customer service manual
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Poppy Harrison
(@poppyharrison) reported
@cogeco hello cogeco, downtown kingston on sydenham st - NO PHONE - HELP
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J
(@j_tokee) reported
@Todd0575 @Carminevittori5 @cogeco Just because you pay for something doesn't mean there won't be issues. How entitled can you be? Do you not lose power every once in a while? Car breaks down? Public transit inaccessible? Healthcare inaccessible? All things you pay for too. Grow up boomer.
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Erica Silver
(@EricaDSilver) reported
@cogeco My internet speed is nonexistent!?!? In kingston. How can my kids do online school when they can’t even download the work or watch the videos???? This is deplorable. I $$$ for much better service🤬👎🏻
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999K_views
(@999k_views) reported
@Outnumbered5_1 @cogeco hassle? then just dont get a refund wtf its 6 hours bro
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Stuck Inside
(@DuperFreak) reported
@BenjimanPower @NatachaRaphael @cogeco Most phone plans come with 10gb of data I'm sure the 2 hours that wifi was down won't make you go over for the month.
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Annie
(@AnnieAnnie29) reported
@MIHomeYGK It wasnt just cogeco i had others who had bell and rogers tht were down aswell
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Scott Kirkwood
(@RBC_SKirkwood) reported
@cogeco Seems to be back down again.
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Craig
(@Outnumbered5_1) reported
@CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!
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Paul Atkinson
(@patkinson31) reported
@cogeco No internet service again?