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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston, ON 3
Toronto, ON 50
Mississauga, ON 5
Hamilton, ON 2
Milton, ON 5
Montréal, QC 4
St. Catharines, ON 3
Guelph, ON 1
Niagara-on-the-Lake, ON 1
Niagara Falls, ON 2
Toronto county, ON 1
West Lincoln, ON 3
Burlington, ON 8
Langley, BC 1
Russell, ON 1
Deep River, ON 1
Arnprior, ON 2
Peterborough, ON 5
Oakville, ON 3
Omemee, ON 1
Belleville, ON 4
Brockville, ON 1
North Bay, ON 2
Ottawa, ON 1
Smiths Falls, ON 1
Trenton, ON 1
Welland, ON 1
North York, ON 2
Waterloo, ON 2
Hamilton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • jennylee198
    Jenny 🇨🇦 (@jennylee198) reported

    Anyone else in Hamilton having internet issues? #Cogeco

  • Tedbits
    Ted McIntyre (@Tedbits) reported

    So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

  • timlewisgeddes
    Tim-Wit (@timlewisgeddes) reported

    @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • RhapsodyInTrue
    Prince of Wine Country (@RhapsodyInTrue) reported

    @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

  • ianjasonbradle1
    ian jason bradley (@ianjasonbradle1) reported

    @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell

  • Charles55961330
    Charles (@Charles55961330) reported

    @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • shawnwahs
    Shawn (@shawnwahs) reported

    @cogeco fix your ******* internet! It constantly goes down and I’m tired of this **** service or lack of service period!

  • cberlo
    Clay Berlo (@cberlo) reported

    @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail

  • moe1178
    Ryan (@moe1178) reported

    @cogeco are you serious with your technical support? What a joke!!!!

  • grok
    Grok (@grok) reported

    @krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported

    @cogeco Is the service as bad as your internet?

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.

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