Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Montréal, QC 7
Kingston, ON 7
Brampton, ON 6
St. Catharines, ON 5
Mississauga, ON 5
Leamington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • chopperface69 Chopper Face Posting his Ls Online (@chopperface69) reported

    @TekSavvyBuzz @CBCNews I’ve since moved and they have service here but I’m using Virgin on their lines. Bell’s coverage further up the 105 isn’t great. Cogeco do a better job at some parts but not that far out! It’s ridiculous to suggest this connection wasn’t due to the Bell CEO’s cottage.

  • lisbethfz Lisbeth Fernandez (@lisbethfz) reported

    @cogecohelps @monkeymomma76 I just received a text from Cogeco, there's a problem in Oakville with telephone, television and Internet service

  • skidwsmc Skid WSMC (@skidwsmc) reported

    @cogeco is there a wifi 5 G issue in North end St Catharines?

  • PatrickKinsie PatrickKinsie (@PatrickKinsie) reported

    @cogecohelps Sandra, I’m a 15 year customer and no one else in Canada has my name. Look me up and you will see many, many notes and ‘tickets’. Do some homework and you DM me what Cogeco intends to do to provide the services I am paying for. I have spent enough of my time already. Your turn

  • __GREATGAZOO GreatGazoo (@__GREATGAZOO) reported

    @cogeco I have a tech coming to my house as we take possession. I assume it's a Coaxial cable that is brought from an existing buried line. A modem is attached, perhaps to be located in the garage or service panel or? From that modem is there an ethernet output and/or Coaxial? /2

  • HegedusStephen Stephen Hegedus (@HegedusStephen) reported

    @cogecohelps @cogeco Just don’t do it. Many elderly will open the door with the agent standing right there. It’s a bad look on the company and could be unsafe. Total disregard for people’s safety and risk tolerance.

  • geoFoamFollower Foam Follower (@geoFoamFollower) reported

    @cogeco for the last couple of weeks CNN has been a LOT louder than all the other channels. why? can you fix that?

  • Quag123 Ramone (@Quag123) reported

    Hmmm, @cogeco large outage in the Fergus area and nothing but crickets posted on your social media, shame on you. Hoping it’s restored by the weekend... I dunno?

  • Justin1Fleming Justin Fleming (@Justin1Fleming) reported

    @TELUS wtf I have to use my damn crappy @cogeco wifi now !! What’s goin onnn ? - Burlington

  • mammak77 Sgk (@mammak77) reported

    Cogeco down in St. Catharines again? @cogecohelps

  • ClintonCanning Clinton Canning (@ClintonCanning) reported

    Why is it that restaurants fight for our loyalty and business with rewards/loyalty programs when we NEED food to survive yet companies like @Rogers @cogeco @Bell do little to keep our business, show nothing for loyalty and offer some of the worst services around?

  • J_PLAYED Jeff Smith (@J_PLAYED) reported

    @cogeco is there an internet outage in welland or is it just mine

  • blasted_saber Andrew (@blasted_saber) reported

    @cogecohelps hey cogeco experiencing an internet outage in Port Sydney On.

  • cogecohelps Cogeco (@cogecohelps) reported

    @jennickee Good morning, I'm so sorry that you have been having these issues lately. Have you spoken to our tech team about your concerns? They can be reached at 1-855-542-2805 and troubleshoot live with you so that we can get this fixed ASAP. Thank you, Amy Cogeco

  • Warrender (((W)))arrender 🇨🇦🌍🏳‍🌈✡☮🍸 BLM✊🏿 (@Warrender) reported

    I don't remember the last time a client of mine on Sympatico had email issues but I'm fending calls about Cogeco problems regularly.

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