Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 29 |
| Brampton, ON | 9 |
| Kingston, ON | 7 |
| Montréal, QC | 6 |
| St. Catharines, ON | 4 |
| Mississauga, ON | 4 |
| Burlington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mongo Lloyd
(@DiabetesDiablo) reported
@SadlyCatless I'm with Cogeco. Super funny though. A Bell agent came by the house trying to win us back yesterday, while Rogers was dying in a ditch somewhere. Too bad Bell lines don't function even on the best of days.
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emma
(@etuoadgjlxvn) reported
Hey Cogeco, why is the service in downtown Niagara Falls so unreliable?! I pay over $100 a month as a single person for only wifi and it goes out constantly! Not a fair system! 😤😤😤
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Tim Etherington
(@88TimE) reported
Anybody else finding it impossible to disconnect from #Cogeco? They put you on hold for over an hour. Then the line goes dead. If you ask for help, they put you on hold and the whole absurd cycle starts again.
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Newsies❤️
(@Newsies1) reported
@cogecohelps @cogeco They answered, heard I was trying to cancel internet (keeping cable) and then put on hold and left for 45 minutes and counting
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Momof2wifeofnone
(@lolobreeze) reported
@AboutRogers 26 hours and counting , let this be a lesson to all never bundle all your services with one provider. Thankfully I have Cogeco for internet but two level authentication didn’t work because of text still couldn’t work
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Julie Steip
(@jsteip) reported
@IndyW12 @cogeco Our is out too. Called tech support. There’s an outage in the area.
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Kevin Menzel
(@kevinmenzel) reported
Rogers/Bell/Cogeco/Telus do NOT have a monopoly - not even close - on enterprise level, full BGP-tables internet access in Canada. So when critical services go down because someone chose "just Rogers" that was the choice to have a single point of failure.
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Ashlie Smith
(@AshlieS154) reported
@ACNH_Jimmy Me : morning jimmy & i just realized that i got wifi back in 2021 in January & it was a Christmas gift from Santa from me & my mother going to send it back to Cogeco are u kidding mom wtf & now I’m back in square one waiting for the wifi & I really don’t trust my mom completely😒
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Duncan MacLeod
(@Cclan_MacLeod) reported
Still on hold with @cogeco for over an hour to cancel, you've lost any chance of saving this customer.
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Vix Sparda
(@VixSparda) reported
@DoctorrSays i've got net, not with rogers, i've got cogeco and i have 0 issues :D
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Fully Vaccinated! Cally Specht
(@cally_specht) reported
@TDougAdair @AmitAryaMD They are attempting to buy Cogeco which to me will make them a monopoly since across Canada they will have far more customers than Bell. Many switch from Bell due to horrid practices like bad treatment of the very staff who disclose a disability they say they support
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Fred Bistici
(@FredBistici) reported
@Rogers Although my internet service is up, there are still routing issues. I can't reach services on the Cogeco network, on the Hostgator network and parts of the Microsoft network, just to name a few. A complete blunder on Rogers' part.
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Kathy T
(@KathyT44) reported
On hold for 35 minutes (and counting) with @cogeco waiting to talk to customer support. Is this the new normal? @cogecohelps
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Marcos Moitas
(@Moitas) reported
@cogeco Internet connection is down in downtown Oakville, again. What's up? Why is the service so intermittent lately?
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IndyW
(@IndyW12) reported
@cogeco has service to the Yates and Symons crossing been cut?
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