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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 53
Toronto county, ON 4
Nepean, ON 1
Bells Corners, ON 2
Ottawa, ON 5
Kingston, ON 2
Cambridge, ON 1
Montréal, QC 9
Mississauga, ON 4
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
Pembroke, ON 1
Brampton, ON 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 2
Port Colborne, ON 1
St. Catharines, ON 1
Sarnia, ON 2
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Collingwood, ON 1
Milton, ON 1
Peterborough, ON 2
Burlington, ON 1
Champlain, ON 1
Hamilton, ON 1
West Lincoln, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • trashboglin
    Ty (@trashboglin) reported

    @zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down

  • gem_ilm
    Gem (@gem_ilm) reported

    @zubic_eth @cogeco @Starlink they should fix up. we got issues with network providers too.

  • Kara_SabreKitty
    🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported

    @cogeco Is there an estimated time until we see service returned?

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng

  • notsobigkahuna
    Alfred E. Newman (@notsobigkahuna) reported

    @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

  • zubic_eth
    zubic (@zubic_eth) reported

    @Steve3Chang @cogeco @Starlink Facts. Awful service…

  • Ciel2114
    Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported

    @JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?

  • PWindsor2
    PWindsor (@PWindsor2) reported

    @MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?

  • alancross
    Alan Cross 🇨🇦 (@alancross) reported

    Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng

  • JohnToles
    John Toles 🇨🇦 (@JohnToles) reported

    @cogecohelps Cogeco Internet and Epico down in Huntsville P1H2M6. Your web outages page is broken too, error page, thanks.

  • Urstrulykarims
    urskims (@Urstrulykarims) reported

    @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

  • ChrysalisChris
    Chris Hitchcock (@ChrysalisChris) reported

    @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

  • kitty_kattkait
    kait (@kitty_kattkait) reported

    @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

  • Seaniebutts
    that gay guy (@Seaniebutts) reported

    @cogeco sucks

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