Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belleville, ON | 3 |
| Toronto, ON | 37 |
| Windsor, ON | 5 |
| Ajax, ON | 1 |
| Montréal, QC | 8 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 1 |
| Calgary, AB | 3 |
| Milton, ON | 4 |
| Mississauga, ON | 4 |
| Georgetown, ON | 1 |
| Brampton, ON | 2 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 3 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Markham, ON | 3 |
| Perth, ON | 2 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Burlington, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Officer Nunya 🇨🇦 (@CanadianNunya) reported@cogecohelps what is with your webmail? Every time I try to login, it says to try again because the webpage isn’t available. Seems to be since cogeco changed their webmail.
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Cust Service Ratings (@csscoreboard) reportedCogeco: Not impressed with Cogeco, rate increase four months after entering contract, constant service interruptio
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Escape Artist (@escapeartist2) reported@cogeco Ok, so Sportsnet is STILL down? Down since Wednesday morning. What is ETA for programmes I pay extra for??? Sure hope they are refunding for this month's service
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B (@bronwyn121212) reported@cogeco given them over 20k and it’s the worst service
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Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reportedI finally had five minutes to sit down and check @Reddit for something and of course that’s exactly when their site is down for some reason. If it’s not an unreliable service provider like @Cogeco causing headaches, it’s something else. Can’t catch a break. #Reddit
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Thomas Callitsis (@tcallitsis) reported@cogecohelps I called Cogeco support today for a billing enquiry as I hadn't received my bill via email at the beginning of the month as I normally do (I know when to pay it as the date remains the same). Why does Cogeco charge a fee to send an email notification with the bill?
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James Boutros (@JamesBoutros) reported@cogeco @cogecohelps internet is down in Leamington Ontario
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Redinhamilton (@redinhamilton) reported@cogecohelps Lol it wasn't last night it's been over a week of this. Now it's been 2 hours trying to get to a customer loyalty manager and getting bounced around. At least 3x a year I have to waste my time getting Cogeco to deliver the service I paid for.
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Andrew McLean (@andrewmclean530) reported@virginmedia Now I have to resort to calling you out on Twitter cause when I call support it goes nowhere. They want me to run the same test over and over. Beat a dead horse and the horse is still dead. Next step is @cogeco I guess.
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stef (@regularstefanie) reportedthe reason the internet has been out is bc cogeco turned it off and we can only talk to the people who can help us over the phone TOMORROW at 9 am and it’s been off since friday. we got no notice that it was being shut off. **** you @cogeco
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Malcolm French (@MalcolmFrench) reportedSo that’s weird. The @cogeco website can tell me there’s a power outage in my area, but the @Oakvillehydro website outages page (last updated 11 days ago) tells me nothing.
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Guy Curran (@guy_curran) reported@cogecohelps Hi. I had issues with my internet earlier this week. A Cogeco tech replaced the modem and cable and it’s working but I’m only getting 88 down and 23 up. It should be 360 and 30. Any help would be appreciated
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Merfax (@Merflon) reported@cogecohelps Hi, is there an ongoing issue with Cogeco Internet and the Royal Bank? Attempts to log in give me a service error, but I have no problem if I go through another provider. Been this way all week.
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Stoney33 (@JohnSto02440621) reportedNetflix cut me off. Only my wife and myself on a premium subscription. I'm running cogeco downstairs pushing it up stairs with other wifi. They shut Me down for five days. Anyone else have this issue. Let me know. Thinking class action. Wrong just shut me down
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Mark Woolley (⧖) (@perspicuity1) reported@cogecohelps Hi Sandra. I’m having trouble setting up email on an iPad. I’ve tried a lot of things and read many help pages. I’ve just discovered I cannot change the account password on your site which makes me think it’s a problem on Cogeco’s side. Please advise.
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