Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 39
Brampton, ON 7
Kingston, ON 7
Mississauga, ON 6
Montréal, QC 5
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Sarnia, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • JorgeOdam Jorge Odam (@JorgeOdam) reported

    @cogeco I am sure Cogeco will issue a refund to affected customers

  • rickchisholm Infosec Muppet (@rickchisholm) reported

    If you are having #Cogeco issues, it can be at least partially remedied with a DNS change. Try switching to 1.1.1.1, 8.8.8.8 or 9.9.9.9 #cogecodown

  • paulgallo5 Paul Gallo (@paulgallo5) reported

    @cogecohelps @FernandaWaheart @cogeco My internet is down and I can’t reach the support line it goes busy immediately

  • nairmak_ kam g (@nairmak_) reported

    @BossGir55831846 @cogeco @cogecohelps Yep phones are down here in niagara too. Have to use my telus cell data. Cogeco phone numbers dont work either

  • nicpomeroy6 Nicole Pomeroy (@nicpomeroy6) reported

    There’s nothing like being on lockdown, working remotely & having a bad internet provider that’s down @cogecohelps 🥵 #Cogeco

  • JeffLeBlanc777 Jeff LeBlanc (@JeffLeBlanc777) reported

    @KeeganB63977789 @cogeco The issue I have is that it’s not like they credit all of the affected customers when this happens. Unless you call to complain (wastes more time)

  • SyntaxSeed Sherri Wheeler (SyntaxSeed) (@SyntaxSeed) reported

    Apparently Cogeco (cable internet in Canada) went down across the province today. A lot of students getting online all at once.

  • candicebutler_ Candice 🖤 (@candicebutler_) reported

    Good thing I pay for such top notch service @cogeco that my kid can't access his class online when the province decides to shut down again. Cool !

  • realmattahrens Matt (@realmattahrens) reported

    @cogecohelps @RyanDawson35 How come if I’m late on a payment I get the entire cogeco team emailing mailing me but if the service goes down I have to use my cell service to hunt down what happened?

  • J0nHudson Jonathan Hudson (@J0nHudson) reported

    @justincooke182 @cogeco Seems to be just slightly slower gaming not bad though

  • Uh_Oh_Stinky1 Uh Oh Stinky (@Uh_Oh_Stinky1) reported

    @cogeco JUST FIX IT ALREADY

  • DDrew74 Andrew Hannon (@DDrew74) reported

    Down in St Catharines #Cogeco

  • commons65091701 commonsense (@commons65091701) reported

    @JorgeOdam @cogeco That would be a first as they have never done that in the past. I've lost service 5 times since Dec 1st, I won't be holding my breath on a refund.

  • ZenHeathen ZenHeathen 🙏 (@ZenHeathen) reported

    *Massive* internet outage for Cogeco customers. Niagara to Hamilton to Kingston. Wow.

  • barbwantub_TD Barb Wantuchowicz (@barbwantub_TD) reported

    @niagaracatholic @cogeco Slow to out in Burlington

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