Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Welland, ON | 2 |
| St. Catharines, ON | 2 |
| Oakville, ON | 2 |
| North York, ON | 2 |
| Burlington, ON | 6 |
| Toronto, ON | 47 |
| West Lincoln, ON | 2 |
| Waterloo, ON | 2 |
| Mississauga, ON | 4 |
| Hamilton, ON | 1 |
| Hamilton, ON | 1 |
| London, ON | 1 |
| Belleville, ON | 2 |
| Windsor, ON | 3 |
| Ajax, ON | 1 |
| Montréal, QC | 6 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 1 |
| Kingston, ON | 1 |
| Calgary, AB | 2 |
| Milton, ON | 3 |
| Georgetown, ON | 1 |
| Brampton, ON | 1 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 2 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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chad (@sylvestor1967) reported@ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.
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Charles (@lloyder1971) reported@cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Charles (@Charles55961330) reported@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
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J (@Big_Mister_J) reported@NoSleevesGaming @cogeco You usually have similar weather to me, and this wind is howling today, so I’m assuming that doesn’t help
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Randan (@snake__rat) reportedIf @cogeco was any worse of a service they’d be @ServiceOntario
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Denise H (@Nisey7708) reported@cogeco What was the issue?
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nekojima (@_nekojima_) reported@peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.
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Ted McIntyre (@Tedbits) reportedSo what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Soulful (@JazzinHockeyGrl) reported@MadHatter1167 @TSN_Sports Cogeco is down
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ian jason bradley (@ianjasonbradle1) reported@cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell
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Proof (@Proof187) reported@cogeco is Cogeco down in the milton area? I can’t connect to the website or my router.
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Dom (@Dom_Posts) reported@MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often
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CARTY CARTY (@deliaflower1) reported@cogeco Awful that we're all affected by these Vandals