Cogeco Outage Map
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Cogeco Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Stoney Creek, ON||15|
|Niagara Falls, ON||14|
|St. Catharines, ON||13|
|Fort Erie, ON||9|
Cogeco CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Cogeco Issues ReportsLatest outage, problems and issue reports in social media:
@cogeco Another horrifically awful #customerservice experience with #cogeco - 3 months in a row with billing errors, unhelpful phone support, constantly shuffled around. I have wasted hours every month dealing with broken promises and ongoing errors. #disappointed
@cogeco To update .... I called and you have till the coming weekend to send a technician and fix.... Or @Bell here I come
@cogeco I would give them a call AGAIN and see if they can fix it or not..... And yes I said again since this been on for months now
@cogeco what a service .... I pay for 1gb speed and I get 30mb speed..... is this type of service you expect me to keep on paying for!!!!! @Bell here I come
@cogeco still worst customer service ever... and getting worse 😐
Of course Cogeco decides to go down the night before an exam 🙃
@chile_pepper Sign in with your cable or satellite provider like bell Rogers Cogeco set up a username with your cable provider then sign in
@cogeco Thank you for the reply Peter, the issue has been resolved. While I may be leaving Cogeco later this month, I just want to say that when service is good, it's very good, but when things go wrong, it snowballs into hell very quickly. It's not a battle I want to fight anymore.
@cogeco Not when the ppl u talk to to report the outage say there isn’t one time to cycle ur modem or get a service call. It’s terrible when a normal person knows more about ur tech then tech support. Ntm the promises of better service in my area for 5 years. Still waiting
Trying to call @cogeco @cogecohelps credit department and when I press 1 for English it send me back to same menu and it’s just a loop and will not put me in the cue. Constant problems with this company. Looks like I’m moving back to Bell.
Gonna pull a Karen on my internet provider as well tomorrow, they’ll be getting an earful. Your customer service isn’t ready @cogeco
@cogeco tv and internet down in North St Catharines currently
@TMajor9 @cogeco @Bell @alectranews Absolutely terrible service from these companies. You would think this is something that would be fixed ASAP. @cogeco and @bell obviously have zero respect for the people and customers.
So as most people know of the storm we had last sunday a wire fell from a hydro line across the street from my house so my mother called @alectranews asking if they can fix it they showed up and said it was a @bell cable they showed up and said its a cogeco cable “we cant touch”
@cogeco First time it happened, a technician came to resolve it. Second time, technician replaced my router. Third, they said the issue was “server side” and had one of the specialist teams look into it. Been having this issue consistently for months