Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 97
Welland, ON 25
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Niagara Falls, ON 12
Windsor, ON 12
Montréal, QC 11
Oakville, ON 11
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Calgary, AB 3
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • canadiancal30 Supercal (@canadiancal30) reported

    @castelgard @cogeco The phone lines are VOIP and they are down too..... soooooo.... there’s that....

  • johnhowi John Howitt (@johnhowi) reported

    @LKDSB students and staff, for those who have Internet provided by Cogeco, we have been notified by @cogecohelps that they are experiencing network issues and are working on restoring service. Please continue to attempt connecting to your class throughout the day.

  • BryceTonner Shirtless Lenny Kravitz (@BryceTonner) reported

    There may not be snow days anymore, just internet outage days. @cogecohelps Cogeco

  • RobMcKinley17 👑🦊💡💰💥🦂 (@RobMcKinley17) reported

    @cogecohelps @cogeco is there a burlington outage?

  • ChrisJBernardi Chris Bernardi (@ChrisJBernardi) reported

    @NatachaRaphael @cogeco This is the worst time for an outage. I have a zoom meeting to be at by 11. Ugh

  • AmTallGirl AmTallGirl (@AmTallGirl) reported

    @spencerwmiles But what happens if you modify and then #cogeco fixes their DNS server issue?

  • DylanH_1995 Dylan (@DylanH_1995) reported

    @cogeco Can't load the webpage or call support.

  • DeanneSowter Deanne Sowter (@DeanneSowter) reported

    @cogeco Trying to teach a class FH in Oakville and my internet is down!

  • MWalkey1 M Walkey Crowley (@MWalkey1) reported

    Are you kidding me @cogeco??? 2 teachers and 3 kids online, internet down, and to speak to a person option results in fast busy signal??

  • SiniGrko Sinisa Grkovic (@SiniGrko) reported

    @cogeco Cogeco do you have any updates (it has been 10min since your last general update - better something than nothing)? BTW, your web site is down too? Your Answering Service is down too? You should have back-ups for these type of situations to keep customers up to date about outages

  • MaccormackAllan Allan MacCormack (@MaccormackAllan) reported

    @cogeco Do we have an ETA of resumption of internet service?

  • Manafhasan Manaf (@Manafhasan) reported

    @cogeco I’m having problem in my internet in Oakville

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • Trishy_R Trish (@Trishy_R) reported

    @Fear8Itself @cogeco I read google is down too. I tried calling 1800 its busy. No idea how I'm getting twitter to work with my data turned off on my cell.

  • Trishy_R Trish (@Trishy_R) reported

    @Carminevittori5 @cogeco Lucky for you, this is about the 20th outage in the last year

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