Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Brampton, ON 9
Montréal, QC 7
Kingston, ON 7
Mississauga, ON 5
St. Catharines, ON 4
Leamington, ON 3
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • wellywheeler Andrew (@wellywheeler) reported

    @David_Moscrop I used TS for well over a 10y, until Cogeco refused to respond to a tech issue at my house. Had to switch to Cogeco to get the issue fixed. Perils of a reseller, unfortunately - low priority tickets in the repair queue. The TS staff even told me that was the issue.

  • PMalfurious Malfurious (@PMalfurious) reported

    @David_Moscrop I do use them David!!!! When we moved to our new place, gave us the opportunity to cut the cable. TekSaavy is/was much cheaper than what Bell and Cogeco were offering for only internet. Haven’t had any problems with them

  • blackcloudone F Koren (@blackcloudone) reported

    Can someone kill these stupid cogeco substitute crap commercials

  • Tneal555 Neal (@Tneal555) reported

    @cogecohelps and yet another outage in our area. Also, the website you refer everyone too that’s “always up to date” with outages is not up to date. I had to call and find out. Wasting 1.5hrs of work time. Guess work from home isn’t an option if you have cogeco as a provider.

  • RBDow2000 RBDow2000 (@RBDow2000) reported

    @cogecohelps @cogeco outage in Kingston today and restored early afternoon but the guide is down as is the recording capabilities! Can't PVR the Montreal vs Ottawa game with Guy Lafleur's tribute! Unacceptable

  • treena1414 Treena Ruttan (@treena1414) reported from Prince Edward County, Ontario

    @cogeco my tv is down. Again. Your phone lines aren't working and chat isn't either. Now what?

  • sigbox1 sigbox (@sigbox1) reported

    @johnnnnnnnym I have Cogeco epico, it’s more expensive but ¯\_(ツ)_/¯, I can use it on most devices. It’s just annoying that their SSO implementation is so ****.

  • _Grambo_ Grumpy Graham (@_Grambo_) reported

    @Domceleste @cogeco The boxes are pretty terrible

  • Domceleste DomCel (@Domceleste) reported

    @cogeco I switched to Cogeco a couple weeks ago. TV boxes constantly freezing. They sent me 2 wifi extender pods no charge. Still a problem. Then I get a statement 2 days ago and I'm being charged? It seems switching to Cogeco may have been a big mistake

  • Carlos04049544 Carlos (@Carlos04049544) reported

    @cogecohelps Hi, I am an active Cogeco customer, need to ask you a question, how can I contact you directly?

  • Christo21434027 Christopherd (@Christo21434027) reported

    Just switched from @TekSavvyCSR to @cogeco half the price, twice the speed, leaving Bell style service behind

  • ShepardZorEl 🏳️‍🌈Hayley (PSVG)🏳️‍⚧️ (@ShepardZorEl) reported

    If cogeco could get its **** together so I could actually work Thatd be nice, 3 internet outages in less than 24 hours is bullshit

  • napaneejim Jim Wynne (@napaneejim) reported

    @cogecohelps CBCNN. on-going issues with a scrambled signal with Cogeco. I have emailed CBC as well with no response. It is very frustrating when the signal keeps being "glitchy",,,again tonight. Almost a daily problem. No issue with any other station.

  • bigguy9816 bigguy9816 (@bigguy9816) reported

    @MissyDeyo Just curious. I'm with Cogeco and they can be a pain in the *** sometimes. I got epico last summer and after the technician left, I had to sign in to watch T.V. I kept trying it and it wouldn't work. I kept screaming at the t.v because it wouldn't work.

  • karibu67 Billy Seaborn (@karibu67) reported

    @cogeco sportsnet hd down in Stoney Creek, missing raptors game

Map Check Current Status