Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 40
Montréal, QC 10
Milton, ON 4
Mississauga, ON 4
Calgary, AB 3
Brampton, ON 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kingston, ON 1
Georgetown, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CherryBomb_73 CherryBomb73🍒💣 (@CherryBomb_73) reported

    @ironrabbit64 I have Netflix, Disney+, Prime, Cogeco (cable), Hulu.... plus a pirate streaming service!!!!! We watch a lot of TV & Movies!!!😳😳😳

  • Caps99 Caps (@Caps99) reported

    @cogecohelps Does cogeco support 2 factor authentication for email logins.

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD 2HR 12 MIN - CALLED BEFORE 9P, PUT ME ON HOLD DID THEY GO HOME???? IM STIKK ON HOLD AN NO TV SERVICE???? TERRIBLE CUSTOMER SERVICE

  • slucas_ seane luc / sad leafs fan (@slucas_) reported

    @cogeco YO can y’all answer my bloody calls so you can fix your completely useless receiver? That would be chill.

  • BrothersBrawler BRAWLER BROTHERS (@BrothersBrawler) reported

    @cogeco @fredperron We have emailed you a few issues since your customer service department can't help my friend needs assistance please check your email

  • ThatGirlOntario Deb 🇨🇦 (@ThatGirlOntario) reported from Burlington, Ontario

    @cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

  • kylesylvester88 Kyle Sylvester (@kylesylvester88) reported

    @cogeco 1 gig down and 30 mb up... What do I have to do to get FTTH so I can get modern speeds... This is horrible in 2021 🥲

  • lesliesaker Leslie Saker (@lesliesaker) reported

    Of course there is a @cogeco outage affecting all the services we over pay for. I have come to expect nothing less. #cogecosucks

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco CALL COGECO AT 830 PM ET ON HOLD FOREVER, THE AGENT COMES ON AND SAYS THE OTHER DEPT DIDNT EXECUTE THE WORK ORDER PROPERLY SO I NEED TO SPEAK TO THEM TO GET MY SERVICE UP, SO HE TRANSFERS ME, ITS 921 IM STILL ON HOLD, DID THEY GO HOME AT 9PM ?40MINUTES ON HOLD.. NO TV

  • DennisCEarl Dennis Earl (@DennisCEarl) reported

    Can we pay this bill at our bank until we are set up at the new credit union? We tried the phone number but they asked for a four digit code that we were never given. Thanks. The Cogeco account is under my dad's name (Ron Earl). (2)

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD FOR 20 MINUTES ? POOR COMMUNICATION BETWEEN DEPARTMENTS,,,TURN MY FAWKING SERVICE ON DAMMIT,

  • cogecohelps Cogeco (@cogecohelps) reported

    @shell_bei Hi, Betty. Potential outages are the first we check for, when troubleshooting. If an outage is confirmed after a service call has already been booked; we'll contact you to let you know. - Steven Cogeco

  • bcymbaluk Brian Cymbaluk (@bcymbaluk) reported

    @cogeco is on their game. Just received an email that because I'm a loyal longtime customer I will continue to receive my discount that I normally have to call and spend 30 minutes every year getting. Impressed, thanks Cogeco...good work.

  • marlabeth1234 marla (@marlabeth1234) reported

    @cogeco worst service ever called three times to be told it is 5-10 days to fix 😡

  • HeSlimedMe__ Dyslexic Zombies want Brians 🇨🇦 (@HeSlimedMe__) reported

    My internet is ****. Cogeco sucks.

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