Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 51 |
Brampton, ON | 29 |
Montréal, QC | 16 |
Mississauga, ON | 9 |
Ottawa, ON | 6 |
Dundas, ON | 5 |
Québec, QC | 5 |
Windsor, ON | 5 |
North York, ON | 5 |
Burlington, ON | 4 |
Guelph, ON | 3 |
St. Catharines, ON | 3 |
Hamilton, ON | 3 |
Oakville, ON | 3 |
Niagara Falls, ON | 3 |
Sarnia, ON | 2 |
Orangeville, ON | 2 |
Grimsby, ON | 2 |
Pembroke, ON | 2 |
Verona, ON | 2 |
Kitchener, ON | 2 |
North Bay, ON | 2 |
Ajax, ON | 2 |
Maple, ON | 2 |
Belleville, ON | 2 |
Mono, ON | 2 |
Fonthill, ON | 2 |
Cambridge, ON | 1 |
Waterdown, ON | 1 |
Matane, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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John Sisson (@jrsmuskoka) reported
@cogecohelps what’s the status update on COGECO service in Bracebridge. It’s been out all day. Why did the Cogeco outage website attribute the service outage to a local power outage when the was no such power outage occurring?
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Lance 🇨🇦 (@tbevel) reported
@cogeco and @cogecohelps. Long-time customer with no real issues. However, the switch to a new modem last week has been nothing short of a disaster. 3 technicians out to correct connection issues, and still the issue persists. Tech support have been zero help whatsoever. 👎
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Tatted_Stephen82🇨🇦 (@charmedone11) reported
@cogeco I am waiting to see if cogeco wireless service becomes a thing in 2025.
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The Kid (@rryan365days) reported
The media is like calling Bell or Cogeco for billing or tech support. Call them 3 times for the same question and get 3-10 different answers. Or they transfer you to this person to transfer you back to get an answer. Your question is the same, but it takes how many people to fix?
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Sean O'Grady (@deacon_spires) reported
Internet seems to be down in Burlington @cogecohelps @cogeco
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ross graham (@grahamsie15) reported
@cogeco what a horrible company to deal with. Horrible services, horrible prices. Treat customers terribly. Stay away from this company. Oh and when you do cancel, expect unexpected bills to show up.
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C (@Craig17981815) reported
@TOMTHEPHILO @WikkedBlissy @6ixbuzztv Lol no they didn't. They owned a crap load of stocks that's it. They had 0 say or power what cogeco did
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Rod Hardman, VA3ON/KE6ON (@va3on) reported
@cogeco @cogecohelps While you have amazing counter staff at Oakville Syscon, your support Infrastructure is appallingly bad. I defy even experts to get thru the phone tree to a support person. Been down since yesterday AM and the best we can do is a tech tomorrow night???
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TheAvidOutdoorsman 🇨🇦🇨🇦🇨🇦 (@DRTI30) reported
@Canada19428452 @Blindsite2k @Starlink It does matter, regions do not have fibre/cogeco which is exactly the case here. For satellite internet, this far it's the fastest there is, we have tried all...they advertise speeds "up to" but it never happens.
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ari ☾ (@serizah) reported
@cogecohelps is cogeco down again in K6V :( website says no but my internet just cut out and usual troubleshooting isn’t working
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Rod Hardman, VA3ON/KE6ON (@va3on) reported
@cogecohelps Outage in north east oakville and as usual, no outage reported on the site and NO WAY to talk to a Real agent - @cogeco @cogecohelps why to I spend hundreds of dollars a month on ?
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EmeTO (@to_eme) reported
@cogecohelps any clue on why Cogeco is down in St Catharines & when it will be back up. Not a peep out of you & this is the 5th time this year my Internet has gone out & I work from home
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Dr James Porter (@DrJamesCKPorter) reported
@cogeco useless company with lousy service … 3rd time in 4 weeks with no internet … 2 technicians out to fix it in the last 4 weeks …
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Alison Simpson (@AlisonSimp77175) reported
@cogeco stop sending pushy salesmen to my door. If I want your service I will call you. You should be ashamed of sending your staff door to door in this heat wave.
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Mike Cable (@m_cable) reported
@Mitch6669 @cogecohelps @cogeco Mine also dropped suddenly about 5 mins ago. When I visit the link provided to check on status in my area, after I enter my postal code and click Check Status, "no outage found". I'm in Burlington ON -- L7N1B3.