Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 96
Welland, ON 25
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Montréal, QC 12
Oakville, ON 12
Niagara Falls, ON 12
Windsor, ON 12
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • oskingpin oskingpin (@oskingpin) reported

    @justincooke182 @cogeco Curious as to why changing the DNS resolves the issue. Does it imply that the issue is not with the internet service, rather it's with Cogeco's DNS gateway? Or do you think they took down their DNS gateway to look into an issue with their service?

  • merritt_ps WilliamHamiltonMerrittPS (@merritt_ps) reported

    Attention WHM families. There is an internet outage with Cogeco if that is your provider.

  • MatJohnGordon Mathew John Gordon (@MatJohnGordon) reported

    @reface_app You guys are a ******* joke.. Province wide outtage and you ******* idiots don’t put out any statement or eta regarding it? Get your ******* monopoly outta Grimsby. Cogeco provides the worst service I’ve ever had. We need Rogers. Cogeco go back to Quebec and stay there.

  • chiabelss Francesca (@chiabelss) reported

    @cogeco I'm trying to call your customer service but it's cutting me off. It's understandable that there's technical difficulty at the moment but even calling the customer service is bad too

  • nerdyguy4k aiden (@nerdyguy4k) reported

    @cogeco i wish there were more providers in oakville like @Rogers because we only have cogeco and bell and cogeco only beats bell by a little bit, theyre both bad

  • BossGir55831846 BossGirl (@BossGir55831846) reported

    @nairmak_ @cogeco @cogecohelps internet down in Burlington for the last hour. We work from home. All phone numbers not answering calls. Please restore internet. #Cogeco #nointernet

  • tobiascarryer Tobias Carryer (@tobiascarryer) reported

    @cogeco Here's how to fix it on Mac: Settings > Network Click on Wi-Fi on the left. Click "Advanced..." on the bottom right. Click DNS at the top. Click the plus sign on the bottom left under "DNS Servers". Type 8.8.8.8 Do it again for 8.8.8.4 "OK" and "Apply"

  • MC92674833 MC (@MC92674833) reported

    @cogeco When we need you the most, you FAIL! Rates go up, service goes down.

  • breadbandito Bread (@breadbandito) reported

    @pickIeginger All of cogeco is down rn in halton/hamilton etc

  • Jaapie Jaapie (@Jaapie) reported

    @Cogeco. Service has been down since 10 AM in Brockville.

  • PVNCCDSB PVNCCDSB (@PVNCCDSB) reported

    There is a sporadic outage with Cogeco internet services provider across the province. This may effect users dropping off Google services and Meet. Cogeco says it is working on fixing this issue ASAP.

  • BenjimanPower Benjiman Power (@BenjimanPower) reported

    @cogeco The issue appears to be related to DNS servers - if you set your DNS servers to Google's Public DNS your service may work. DNS server: 8.8.8.8, 8.8.4.4

  • Dtaylor3266 Dianna Taylor, CPA (@Dtaylor3266) reported

    @cogeco All of your phone numbers are saying they are out of service. What is that about? Can’t get to your website either??

  • prasadnpm Naveen (@prasadnpm) reported

    @MIHomeYGK i am experiencing cogeco internet issue

  • mingram0 Michael (@mingram0) reported

    @Trishy_R @Fear8Itself @cogeco Google is not down. Cogeco is simply having issues with their DNS servers

Map Check Current Status