Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 86
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 17
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    @cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?

  • AstroNattie Natasha Bristowe (@AstroNattie) reported

    @cogeco @cogecohelps really disappointed right now ordered cable and a new modem last week never got the email saying it was shipped and tracking number, woke up this morn internet isn't working and when I called they said my equipment will be here today and thats why my internet

  • Tadds19 Joe Milanista (@Tadds19) reported

    @maddferret84 My internet dude. Not working. Little bit of everything. Weather caused my internet to stop working and Cogeco and the city are doing nothing about it. Even hard wired my modem. It’s all ****** up man. My ***** are swollen

  • Galactic_George The Brigand (@Galactic_George) reported

    T-DOGS 28-Nov-22 Top Dog (Hi P/L): $HGU Bad Dog (Lo P/L): $SHOP Dog-House (basement): $BTCC.B Dividends 3.40% Cap Gain/Loss -10.1% Trading Costs -0.61% Back to the bad stuff. Fairly hard down day, but received a Cogeco dividend. There's that.

  • bignumber55 Sean, Nickname "Goody"..........just a dude. (@bignumber55) reported

    @jebba67 @cogeco Rogers is just as bad!

  • AstroNattie Natasha Bristowe (@AstroNattie) reported

    @cogeco been without internet all damn day please hurry and fix the outage I want to play my games

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    Had Cogeco not had that outage last Friday. My internet uptime would have been 100% Calculation interval : 2022-11-01 00:00:00 - 2022-12-01 00:00:00 Total Connected Time : 29d 19:15 Total Disconnected Time : 0d 04:44 Total Availability : 99.34%

  • mrafayaleem Rafay Aleem (@mrafayaleem) reported

    @cogeco are you guys down in Burlington? Please confirm

  • JessiGrl316 ✝⚓JessiGrl 🐈🐿 (@JessiGrl316) reported

    @ryck_nancy @oirani1 @lakecitygirl I use Teksavvy, $50/mo for internet. They use Cogeco lines in SW ON. See if they're avail in your area. They also have home phone, but not cell. I still had the net when Rogers went down a few months ago. For that reason, I'm glad my services are split.

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    @cogecohelps I've been with Cogeco for years, tv and internet. I've just cancelled my service because I've a MUCH better offer. I'm being charged a $75 cancellation fee for each service. That's a $150 disconnection fee on top of what I currently owe. Disgusting!

  • jebba67 Jebba the Immortal (@jebba67) reported

    Another day, another @cogeco outage. Paying a premium for substandard equipment and service. Not like there's many more options.

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    I've had this tv and internet with @cogeco for years. I've just cancelled my service because I've been offered a MUCH better deal. I'm being charged $75 cancellation fee for EACH service. $150 to cancel! Disgusted and pissed! #cogeco #internet #ripoff

  • RoeBudd Roe Budd (@RoeBudd) reported

    @cogeco normally I get good service but tonight it was horrible.

  • RichardGodsmark Richard Godsmark (@RichardGodsmark) reported

    Trying to cancel my services with @cogeco and I have been on-hold for 30 minutes and counting. Wonder if I will be asked why I am cancelling my services. :-)

  • joergb007 Joerg (@joergb007) reported

    @cogeco TiVo. When is Cogeco finally developing an App that is working. TiVo is sooo bad that I might need to switch provider. Only randomly works.

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