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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 41
Montréal, QC 9
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 1
Calgary, AB 3
Milton, ON 4
Mississauga, ON 4
Georgetown, ON 1
Brampton, ON 3
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Ottawa, ON 3
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
Markham, ON 3
Perth, ON 2
New Prussia, ON 1
Welland, ON 1
Windsor, ON 3
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
North York, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • J5Jan
    Jan 🇨🇦 (@J5Jan) reported

    Day 4 and still no internet or tv. @cogecohelps @cogeco customer service is ridiculous. Whete are the technicians? All the @BellFibe customers have service!!

  • acthomasca
    Andrew C. Thomas (@acthomasca) reported

    @cogeco service is out in Burlington, think it's connected to a power outage

  • swingwell
    Monty Swingwell (@swingwell) reported

    @BurlingtonHydro Went to Cogeco's website to get answers because Burlington Hydro customer service is garbage.

  • TwoXTwentyOne
    Forty Two (@TwoXTwentyOne) reported

    To anyone considering services by @bell @Bell_Support , I highly recommend you look elsewhere like Starlink or Cogeco or anyone else. I've spent over 50hrs on their phone line trying to coordinate my fiber move and they're beyond incompetent and treat their customers like ****.

  • BumpyRideYT
    Octane Tech (@BumpyRideYT) reported

    Internets out again @cogeco this really@is getting stupid! Tired of paying for spotty AF internet!

  • ryck_nancy
    Nancy_Ryc- proud yob. (@ryck_nancy) reported

    Hey @Cogeco My internet stops and starts and is slow. I has been like this for weeks. Your service is terrible. Not in the mood to phone and be on hold .

  • ChickpeaThrifty
    ThriftyChickpea (@ChickpeaThrifty) reported

    @cogeco @cogecohelps we have been without internet for TWO WEEKS. Each time we call the for answers you’re surprised no one has fixed the issue. We both work from home and have spent over $400 on data. WORST CUSTOMER SERVICE EXPERIENCE EVER!!!

  • gypcqueen83
    SheCallsMeKim (@gypcqueen83) reported

    @cogecohelps @Colomb67 @cogeco Do this several times. It doesn’t help

  • jiblpop
    JIBL_pop (@jiblpop) reported

    @cogeco Father’s Day… US open final… Cogeco ruining it with a pixelated garbage feed!! Standard

  • patchcollecter
    Rodney Marois (@patchcollecter) reported

    any one with Cogeco tv issues??

  • Imagicranium
    Paul Brown (@Imagicranium) reported

    Cogeco is a complete shambolic mess. Service out all day. Calm them and they say you have a ten minute wait. Twenty mins later I’m listening to the most annoying liar recorded voice I’ve ever heard.

  • TheKMacKenzie1
    Kristen MacKenzie (@TheKMacKenzie1) reported

    .@Cogeco cable representatives must not want to do their jobs, if they're making customers wait forever on the phone just to speack with someone over a cable issue. Why not try hiring people who won't put customers on hold for over 10 minutes or longer! @Cogecohelps 🙄

  • KBeechie
    Kenzo (@KBeechie) reported

    Over the air antenna saves the day when @cogeco can’t fix channels 712-716. #Cogeco

  • ChickpeaThrifty
    ThriftyChickpea (@ChickpeaThrifty) reported

    @cogeco JUSST FIX OUR INTERNET!!!!!!!! That’s all.

  • Gregologynet
    Greg Clarke (@Gregologynet) reported

    @SteveCoville @cogecohelps @cogeco We're having issues in Burlington too

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