Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 37
Brampton, ON 7
Kingston, ON 7
Montréal, QC 6
Mississauga, ON 6
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • NeelForReal Neel Maheshwari (@NeelForReal) reported

    @cogeco Hello. Not happy with the increases rates on my 1gb service. How do I cancel my service? Thank you.

  • FilmGamerOne FilmGamer (@FilmGamerOne) reported

    Thanks alot @cogeco none of my DVRs recorded the latest episode of @thegoodfight on Women's Network channel 763 and there's no re-runs available so now I have to wait a year to catch it on streaming. You did the same thing last season and I had to wait a year and a half to watch.

  • petethomascpa Pete Thomas (@petethomascpa) reported

    Incredibly frustrated with @cogeco. Changing packages, internet advertised for $64.99 on the internet but that price is only for new customers. I can’t get that price when renewing because I’m an existing customer. I’m getting penalized for already using their services???

  • bobbywmurray @BoWithNoFlow (@bobbywmurray) reported

    @cogeco @cogecohelps Thanks for another surprise. My VALUE PACK which was 75.99 is now all of a sudden "out of the blue" now 81.99 a jump of 6.00 Nobody inquired to me or asked me if I was ok for this jump in price, you can't just raise prices with customer consent. I'm finished.

  • JoeExotic JOE EXOTIC (@JoeExotic) reported

    Right now @cogeco is hanging a wire across from the front of my entire house. They said it’s temporary but could be there for a week to two years. The technician asked me when I even look at the trees at the front of my house. Cogeco is garbage.

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported

    @cogecohelps At this point it is probably less of a waste of my time to cancel my Cogeco services all together and pay more for a different company.

  • oppressedcdn Honest RogersHelps (@oppressedcdn) reported

    @MikeEll07502084 @RogersHelps Cogeco will never go out there when Rogers is there. That's not how cable works.

  • ashleigh_latham ShweeLeigh1616 (@ashleigh_latham) reported

    @cogecohelps @cogeco @Bell Cogeco is THE WORST SERVICE and I will tell anyone who will listen. I know its not your fault Peter but Cogeco sucks big *****.

  • Debstermistress Deb Bowden-Jones (@Debstermistress) reported

    @cogeco why is On Demand in Burlington not working again tonight?????

  • classixservice Classix Services Inc (@classixservice) reported

    @cogeco @cogecohelps nothing like negotiating a locked in price for 3 years through customer loyalty program. Only to raise your rates 3 months later. How underhanded. Then have a 45 min wait time to have to speak to someone to rectify. @bellinternet heads up. New customer coming

  • nothaleylena laley-hena (@nothaleylena) reported

    cogeco sucks so bad, bro. i’m switching.

  • ElaineMEWM Elaine (@ElaineMEWM) reported

    @cogeco I want to say that I can't believe how DIFFICULT it is to reach someone who can help me with the simplest of requests because unless you're adding/upgrading, a couple of hours of your day is lost. Really? Are we still here?

  • william02424028 william wright (@william02424028) reported

    @cogeco why ******** am I paying for cable and the Jays game is not to on.

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps why do tech agents refuse to help me set up my cogeco email acct? nothing but dicking me around..until they help set up my cogeco email i'll refuse to pay the internet portion of my bill!

  • vdavies65 Valerie Davies (@vdavies65) reported

    So frustrating with our Cogeco TV. Finally after weeks of having 3 channels all picelatinf we finally get a techie in and he diagnoses the problem as the outside line needs replacing. Says nothing wring with the boxes. We waited a couple weeks for the linemen to arrive.

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