Cogeco Outage Map



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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Cogeco Comments

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • Cody (@CodyRusan) reported

    Cogeco is awful.

  • Marko Ivankovic (@MarkoIvankovi10) reported

    Worst customer service, just signed up with Cogeco 3 weeks ago for internet and tv. internet has only worked for 2 days. 3 service calls later still no internet. @cogeco #CustomerService #beware #CustomerExperience #internet @cogecohelps #CBC #citytv

  • PatrickKinsie (@PatrickKinsie) reported

    @cogecohelps Nothing like beta-testing non-debugged software on real live paying customers! Looking forward to receiving a healthy bill credit for this fiasco. Please do better. I’m a 14-year loyal customer but running out of patience with Cogeco’s unforced miscues.

  • Ozland (@ozland2277) reported

    @cogeco I’ve had the worst service experience of my entire life with Cogeco and plan to tell everyone I know. 2 service service calls later, 2 days off work & 2 weeks later after 14 phone calls we are told no service in our area. incompetent is unbelievable. Horrendous

  • Cameron McArthur (@Zodd1888) reported

    Waiting since February for a refund check after cancelling. We discovered that it's been sent to an address from over 3 years ago and we have another 4 weeks to wait after fixing your error. @cogecohelps, @cogeco help my family out and make this right. 4-8 weeks is crazy.

  • Sandra Dee (@Sandan42) reported

    Lindsay Ont. Cogeco cable has been out for 45 minutes. It was down for about 4 hours yesterday. Anyone know what’s going on and how long it will be out

  • Bobbiann Mako 🦈 (@TheSharkSurname) reported

    @JayBrotatoe My office does that for Christmas Eve but that’s it, like we’d be off at noon or 3, so it’s the only thing I could think of! Unless they’re having trouble with their phone line, which happens to us sometimes too if Cogeco has an outage. Still, v strange

  • FerdRoseboom (@FerdRoseboom) reported

    @bronteisafinder @therealfrasio @beyrima Last fall, Cogeco started charging me close to $90/mo just for internet, a +30% increase on what I'd been paying. That's what I'd been paying overseas for ANNUAL internet service.

  • Mark Farrow (@mfarrow1960) reported

    @cogecohelps Very friendly phone staff two quotes “we totally dropped the ball” and “can’t help you that’s a different division “. Management staff all hiding. #noservice #cogeco

  • Scott Morgan (@WebDevMorgan) reported

    Hey @cogeco I am so happy to quit you. My experience with you over the past 9 months has been awful.6+ months to set up, services not working, misbilling,14 techs to the house,half the actual speed of internet I am paying for on a good day.Bell offers 10x the speed for half price

  • Cody/ BoomMan (@BoomManGaming) reported

    Was gonna stream some Borderlands tonight but Internet is down for maintenance 🙄😩 Thanks Cogeco Internet #gamerslife #streamers #videogame

  • CHRISTINE (@CASINOGIRL7777) reported

    @cogeco the new TiVo menu is horrible. I would love to have the old menu back

  • Walter (@Sobchak1) reported

    @Sh00ter27 @cogeco @cogecohelps Welp, walked thru the standard issue reset annnnnnd surprise surprise,(C501) this time. I’ll try tech support. Again. At 10pm. Again.

  • Walter (@Sobchak1) reported

    @Sh00ter27 @cogeco @cogecohelps Oh hey. VOD not working again. V206 this time. Let me guess, I should call tech support.

  • Val (@zito8888) reported

    @cogeco @TiVo upgrade is NOT working on my recorded shows. It records fine but to view them I had to reboot three times before I gave up and now I’m having the same issue again tonight. I’m definitely going to shop around with your competitors tomorrow @Rogers and @BellFibe


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