Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 9
Milton, ON 4
Mississauga, ON 4
Brampton, ON 4
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Georgetown, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • krakusvw74 Krakusvw (@krakusvw74) reported

    @cogeco absolutely terrible when you need help…. Go talk to AI online. #WTH

  • GavanJamieson Gavan Jamieson (@GavanJamieson) reported

    @cogecohelps @cogeco Tried that in addition to calling the “technical support line” however neither would connect us to an actual technician. And instead just looped us from the FAQ and the AI assistant. Neither of which helped.

  • huntermoninger Hunter Moninger (@huntermoninger) reported

    Hey @cogeco @cogecohelps we’ve spent the last few months dealing with internet issues. Just this weekend we’ve had nonstop issues & have had to reset the modem multiple times & are still dealing with issues. We work from home & have had no credit and no lasting help. What next?

  • Ciel2114 Ciel21 (@Ciel2114) reported

    @MobileSyrup The issue with having all services together is if ISP is down, home phone is offline. Will Cogeco mobile phone service truly be separate on Telus' infrastructure or on Cogeco infrastructure? Try finding a payphone nowadays when hydro is off and one wants to contact utility.

  • CoercionJab Darren Williams (@CoercionJab) reported

    @cb_doge That’s nice but can u cancel my cogeco subscription on my Indian reserve that just got internet service which we never never had for years and it was painful using **** satellites from other companies. Can you give people more of a competitive price because we have to stay with..

  • ironbridger christopher swift (@ironbridger) reported

    @cogecohelps @benmcdermott4 Gosh, you're knowledgeable. Now explain why your cheap converters get confused and hang. Can't change the station. Can't even change the volume. That's cogeco cable.

  • TheMunger07 Munger (@TheMunger07) reported

    @cogeco Too late Jodi Tek Savvy is coming in Friday to replace your bullshit service

  • braunshizzle Braunson Yager (@braunshizzle) reported

    @cogeco @cogecohelps I encourage you to not force your customers to download an app on their phone in order to receive support (on a service which is not being provided as per the service agreement) to which your customers are paying YOU for.

  • jamesedparkin James Edward Parkin (@jamesedparkin) reported

    @cogeco There are two service technicians and others in the area at this time.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Damn I'm all confused, Email from Cogeco's law firm says: -Here is our Notice of Appearance. -Another Email saying disregard the Notice of Appearance, We'll be re-serving a corrected version. -Another Email saying "Disregard. -And another saying CNOC intends to participate.

  • TdLaeker T.D Leaker (@TdLaeker) reported

    My aunt just got her Cogeco bill. They charged $0.12 late payment interest and a $250 Late Payment Administration fee. Is this REALLY what happens now when the credit card company issues you a new account and you forget to update your automatic payments?

  • nihal_human Nihal (@nihal_human) reported

    @cogeco network is down in Niagara Falls, ON. Anyone else facing the same?

  • jokingzoo Unacceptable Disheartened 🍎 (@jokingzoo) reported

    Not only is @cogeco ‘s service abysmal, their commercials are annoying as well. And the fact that people know “Cogeco Corey” by name indicates he has to go out way too often to the same homes with issues. Not the win Cogeco thinks it is.

  • MikeD340706 Mike Drake (@MikeD340706) reported

    @cogeco So i made a payment yesterday like i was asked to do to avoid a suspension and it was still suspended. Ive had it with your company, can never talk to a hunan whwn you call and your app is garbage. I will be moving my service

  • TheMunger07 Munger (@TheMunger07) reported

    @cogeco Too late Jodi Tek Savvy is coming on Friday to replace your garbage service and I advise anyone else having issues to do the same

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