Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 16
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Oakville, ON 12
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • eudusbeudiw Andrew F (@eudusbeudiw) reported

    @cogeco Cogeco website reports a repair completion by 2:25p today, but that is just a default estimate of 12h from when the problem was reported at 2:25am. Please what is the actual status of the repair? There is no phone service or even 911 right now.

  • gcjones16 Greg Jones (@gcjones16) reported

    @cogecohelps Hi, As a very long-time Cogeco customer who only just switched to Epico from the traditional cable service within the last month, I am very disappointed to learn of this change to PVR storage. One of the biggest reasons I was reluctant to switch to Epico was because I had many.

  • mitchel_susan Susan Mitchell (@mitchel_susan) reported

    Is Cogeco the worst internet provider? Or are they all the same? My WiFi signal seems to drop intermittently more days than not.

  • NadeanDagenais Nadean Dagenais (@NadeanDagenais) reported

    @cogeco sucks!! Tv won't work. Service sucks

  • thisjacobson just because (@thisjacobson) reported

    @cogecohelps Everytime we contact cogeco on this you come up with a new one and it can't be that every channel has this problem most shows were showing as 2012 instead of 2021 we should get rebates for all the screw ups

  • HenriBreboeuf Hurricane henri bréboeuf 🐔🍷🇨🇦 (@HenriBreboeuf) reported

    @Greyseeker Cable companies are such tricksters. Here, I can only choose between Bell & Rogers, which equates to bad & worse. I’d love to use Cogeco (their PVR is TiVo), but I’m outside their territory. 😢

  • micoffey michael coffey (@micoffey) reported

    @EnswellJones Right now I’m rooting for my cable company @cogeco to restore service so I can see the match.

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @RickBonnette1 @IFP_11 @vankayak Would of loved to have Norval included in this. We only have Cogeco as an option and they are terrible. Charge $$$ for crap service they cannot deliver. Bell fibe is at the road but we cannot connect with paying $$ to hav me it run underground.

  • TeresaGG Teresa Gamble ❤️🇨🇦🏈🥍 (@TeresaGG) reported

    @cogecohelps I’ve been on a chat with a rep for two hours .. they’ve replied twice in that time and no help. I’ve called 17 times and it’s disconnected everytime I choose technical help .. so Cogeco doesn’t help??

  • BASEDQUEEN linlin (@BASEDQUEEN) reported

    @idkkailz @cogeco I was using vmedia up in north bay and they were a dream to deal with + didn’t charge me a fee to cancel when I moved back 3 months later

  • _daniellemcalli Danielle McAllister (@_daniellemcalli) reported

    Alright #ygk is anyone else having issues with their @cogeco internet? @MIHomeYGK

  • dbott67 David Bott (@dbott67) reported

    @cut1984 @startca Same here... Cogeco reported hydro issue: REPORTED: Monday, Jan. 31, 2022 at 12:36 pm ESTIMATED RESOLUTION: Monday, Jan. 31, 2022 at 4:36 pm

  • NickSerran Nick Serran (@NickSerran) reported

    @cogeco your service is awful. Explain why when calls are made to your service department nobody can answer a single question and get problems fixed. What an embarrassment. We’ll see what MNSI can do for me.

  • PalwashaTemor Palwasha Temor (@PalwashaTemor) reported

    All I see is Cogeco has been having random and multiple outages these past few days wtf man I just want to use the internet????@cogeco

  • laundryMMATT Matthew (@laundryMMATT) reported

    WHY ******** @cogeco IS UNSUBSCRIBING FROM AUTOMATIC PAYMENT SO HARD... LIKE **** OFF... be like @Rogers and make it 3 button presses

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