Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 26
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • escapeartist2 Escape Artist (@escapeartist2) reported

    @cogeco Ok, so Sportsnet is STILL down? Down since Wednesday morning. What is ETA for programmes I pay extra for??? Sure hope they are refunding for this month's service

  • rblourenco Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • andrewmclean530 Andrew McLean (@andrewmclean530) reported

    @virginmedia Now I have to resort to calling you out on Twitter cause when I call support it goes nowhere. They want me to run the same test over and over. Beat a dead horse and the horse is still dead. Next step is @cogeco I guess.

  • bronwyn121212 B (@bronwyn121212) reported

    @cogeco given them over 20k and it’s the worst service

  • Pancakie ᑭᗩᑎᑕᗩKIE (@Pancakie) reported

    @CHCHTV I would like to message you to see if you are available in my area through Bell Fibe TV, because you were supposed to be a part of my cable package but they refuse to let me have access. Idk what the issue is. I could watch you through Cogeco!

  • chachababy2000 Savage Beaver (@chachababy2000) reported

    Why Rogers? Paid for internet through the winter so when I spend a few days at my cottage I'll be able to have a "work vacation". Got up there,no internet,spent 3 days on the phone, told some firmware problem.Months paying for internet but no internet.Go with Cogeco @RogersHelps

  • Nickywill077 Nick (@Nickywill077) reported

    @cogeco As frustrating as this is, the customer service and communication coming from your team is unheard of these days! 👏kudos cogeco team!

  • JamesBoutros James Boutros (@JamesBoutros) reported

    @cogeco @cogecohelps internet is down in Leamington Ontario

  • WeAreNotUrKind ℓιη∂ѕαу αρρℓєgαтн ™ 🍎 (@WeAreNotUrKind) reported

    @MRAARONTRUTH @Bell I was on for one month then went back to Cogeco. Have had no problems with them and the speed is amazing.

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogecohelps Lol it wasn't last night it's been over a week of this. Now it's been 2 hours trying to get to a customer loyalty manager and getting bounced around. At least 3x a year I have to waste my time getting Cogeco to deliver the service I paid for.

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Another @cogeco outage in my area. That’s twice this week. Are they trying to force me to go to Bell?

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Cogeco: I pay quite a bit for the service I have and I cant even use it. I have lived in my place for 1 year and

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    I finally had five minutes to sit down and check @Reddit for something and of course that’s exactly when their site is down for some reason. If it’s not an unreliable service provider like @Cogeco causing headaches, it’s something else. Can’t catch a break. #Reddit

  • 16tobeijing pain (@16tobeijing) reported

    Fix the ******* wifi @cogeco

  • MalcolmFrench Malcolm French (@MalcolmFrench) reported

    So that’s weird. The @cogeco website can tell me there’s a power outage in my area, but the @Oakvillehydro website outages page (last updated 11 days ago) tells me nothing.

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