Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 98
Welland, ON 25
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Oakville, ON 12
Montréal, QC 12
Niagara Falls, ON 12
Windsor, ON 12
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Calgary, AB 3
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CCrobich Catherine Robichaud (@CCrobich) reported

    @Cogeco Any chance you will be adding the CityTV Now Experience to your line up. I see almost all other cable companies are now offering this service. Please look into doing this as I'm sure many subscribers would appreciate it!

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco the Plex app on EPICO continues to be a problem. The first play after restarting the box works fine, but any inactivity causes subsequent plays to fail. The only fix is restart the box. All other Plex clients are fine.

  • JayWigmore Jason Wigmore (@JayWigmore) reported

    @cogecohelps @cogeco You are the only organization that has come to my door during this pandemic, so whether you feel like you’re following all the safety measures or not, it’s a bad look. So many other ways to sell products in 2022, and as a communications company you know that. #DoBetter

  • john_a_macD John A. MacDonald (@john_a_macD) reported

    I guess it’s too cold for @cogeco Service is out again on North Mary Lake road in Huntsville. Let’s see if @cogecohelps 🙄

  • j_hall70 J Hall (@j_hall70) reported

    It only took 2 hours and 40 mins, transferred 11 different times (twice to Bell Canada agents) but I was finally able to help my uncle activate his @VirginPlusCare TV!! Almost if not worse than @cogeco !!

  • Scarface4077 WingsNut (@Scarface4077) reported

    @cogecohelps Cogeco internet not working in windsor? Reset router, still nothing.

  • smacdonald401 Sara Campbell (@smacdonald401) reported

    @cogeco get your programming in order. For hours and hours in a row you have a show listed that is not airing. Which is not the show we are expecting to watch. What a **** show....not that I am remotely surprised l. This company sucks. Last month with these ***es!

  • BloooDragonGame BlooDragonGame (@BloooDragonGame) reported

    Would be live playing the Witcher, on Twitch but @cogeco currently is having an outage in my area wasn't given an eta for a fix hoping tomorrow

  • BraizNasty Braison Drysdale (@BraizNasty) reported

    @DavLane @TSN_Sports I thought my box was acting up. Always having issues with Cogeco but I'm glad it's just TSN. Hope they fix it during intermission.

  • QSBLifer Josh Campbell (@QSBLifer) reported

    @cogeco I am a long time customer… stood up for installation today (moving to new home) and now on phone for over an hour getting shuttled from one person to another. The worst service I’ve ever received, so frustrated.

  • meganparty Megan (@meganparty) reported

    @TekSavvyCSR I’ve been having intermittent service since a branch came down on a line to my house at the beginning of January. I am a tek savvy customer, but tried contacting Cogeco because it is their line, but they haven’t looked into it at all to my knowledge.

  • Gr8WhTBeVrHuNtR 🇨🇦Gr8WhTBeVrHuNtR🇨🇦 (@Gr8WhTBeVrHuNtR) reported

    @cogecohelps @cogeco What a waste of time to contact customer service. Tell me what I should be getting but not getting. They ran a test nothing wrong but if I want a technician then it'll cost me. So spend more for nothing or spend and not get what I should. Thanks alot for nothing.

  • CobourgAtheist John Draper (@CobourgAtheist) reported

    @cogecohelps Are you working on fixing the problem with Mail Chimp? All emails from Mail Chimp to cogeco emails are being bounced.

  • milfybabe ains (@milfybabe) reported

    **** cogeco. Not even a call or an email… no warning- BAM no wifi. AND to make matters worse it takes a whole 48 hours for shot to go thru…

  • CobourgAtheist John Draper (@CobourgAtheist) reported

    Cogeco #cogeco are bouncing all emails from Mail Chimp. I guess they want people to stop using their email service.

Map Check Current Status