Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 94
Welland, ON 25
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Niagara Falls, ON 12
Windsor, ON 12
Montréal, QC 11
Oakville, ON 11
Peterborough, ON 9
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Calgary, AB 3
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • sjkelly1 Stephen Kelly (@sjkelly1) reported

    As a long-standing, unhappy @cogeco customer, one part worked really well. @stingraymusic. Now, for the same money, I get the to listen to commercials. I can upgrade. For a price. Someone should regulate these protected oligopolies that screw their customers.

  • merixxer 🦇 Riss 🦇 (@merixxer) reported

    funny how when i was a long term cogeco customer i got deals and whatnot on internet AND IT WAS CHEAPER BEFORE THE DEALS but with bell theyre like hey lets give you NO DEALS UNLESS YOURE A NEW CUSTOMER and then make things so insanely expensive and raise prices without warning

  • BobsFavDaughter Laurie Tillich (@BobsFavDaughter) reported

    @cogecohelps @cogeco No one answered. I gave up. Plus they did not fix anything. Next?...

  • dissident_phil 🇨🇦🇳🇱Phil (@dissident_phil) reported

    Hey @cogeco why did I need to power off the router you gave me to reset my WLAN settings on my Brother WIFI printer? I did the same thing prior to powering off router and failed (same SSID and password), so the issue is clearly on your side.

  • victor_yang_twt Victor Yang (@victor_yang_twt) reported

    @cogeco is internet service down at south of Oakville?

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • BobsFavDaughter Laurie Tillich (@BobsFavDaughter) reported

    @cogeco Our answering service has not worked for weeks and no one can fix it. Unacceptable. On hold again. Want to speak to a supervisor.

  • Michels_elle Elle Jensen (@Michels_elle) reported

    @cogecohelps Hey Cogeco, what gives? I usually watch the NASCAR races while at dinner on my phone through streaming. Won't let me do it tonight, says it's not authorized. What gives? Please fix this issue asap. Thanks!

  • angelicpeaach glitterbug 💫 (@angelicpeaach) reported

    cogeco outage pls kill me

  • n4mel3ssghoul kai 𖤐 (@n4mel3ssghoul) reported

    @cogecohelps if my wifi isn’t showing up in the wifi networks on my phone is that a cogeco wifi issue or my phone?? thx :)

  • tvjunkkie m.f (@tvjunkkie) reported

    @cogeco horrible customer service

  • chrismcphe Chris McPhee (@chrismcphe) reported

    @fuboTV can’t even get your app to load on my Cogeco box, just buffering. Every other service/app is fine. Didn’t think anyone could make @DAZN_CA look good but you’ve done it.

  • Michels_elle Elle Jensen (@Michels_elle) reported

    @cogeco Hey Cogeco, what's the deal with not being able to stream TSN today? I do it all the time,but couldn't watch the Xfinity race today while at dinner. Wouldn't sign in to the network because it said it wasn't authorized. Please fix this!

  • the905arts 🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    @cogecohelps I just spent far too long with someone in a online chat via Cogeco to try and gain access to my routers settings. With the end result being them asking why I wanted in the first place. And without them being able to help me.

  • jocelynslife_ Jocelynfreeman (@jocelynslife_) reported

    @cogeco can you fix your internet service my internets been "slow" BARLEY working for 3 days.

Map Check Current Status