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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • kenbmac
    Kenbmac (@kenbmac) reported

    @cogeco My service is so slow I can hardly get online. Seguin, On

  • Rexraptor19921
    Rexraptor (@Rexraptor19921) reported

    @cogeco outage again in Kingston. This is absolutely ridiculous. 3rd outage in less than a week. They make us pay a premium just so we have 3 outages in less than two weeks. We better get compensation for this BS. Fix your internet. #cogecooutage

  • pixlr__
    Austin (@pixlr__) reported

    @cogeco Why is my upload speed insanely bad rn

  • KellySuzanne9
    Ultra MAGA Kelly (@KellySuzanne9) reported

    @corpcapture @cogeco All internet down around central Texas. Was this an attack ?

  • Allan_Gao12
    Allan Gao (@Allan_Gao12) reported

    @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

  • keithurbfan
    Tyler Sommerville (@keithurbfan) reported

    @kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash

  • SampsonRamm
    Sampson.d.ramm (@SampsonRamm) reported

    @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

  • cochrane_evan
    Evan Cochrane (@cochrane_evan) reported

    @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

  • MIHomeYGK
    🇨🇦 Make It Home YGK (@MIHomeYGK) reported

    Massive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.

  • SheriLorraine
    Sheri Stewart 🇨🇦 (@SheriLorraine) reported

    @cogecohelps @kitty_kattkait @cogeco down Peterborough

  • wallygator23
    Gator 🇨🇦 (@wallygator23) reported

    @Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!

  • LeanneVanoostv1
    Leanne Vanoostveen (@LeanneVanoostv1) reported

    @cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.

  • MrBMontgomery16
    Mr. Montgomery (@MrBMontgomery16) reported

    @cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!

  • Amanda90097805
    Amanda (@Amanda90097805) reported

    @cogeco Mine going strong sorry I never went with the Mobil service I can't say if the money would be in my bank I wish it was like the billing way how I can with you guys

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

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