Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 45 |
| Waterloo, ON | 1 |
| Mississauga, ON | 4 |
| Hamilton, ON | 1 |
| Hamilton, ON | 1 |
| London, ON | 1 |
| Burlington, ON | 6 |
| Oakville, ON | 1 |
| West Lincoln, ON | 1 |
| Belleville, ON | 3 |
| Windsor, ON | 5 |
| Ajax, ON | 1 |
| Montréal, QC | 7 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 1 |
| Calgary, AB | 2 |
| Milton, ON | 4 |
| Georgetown, ON | 1 |
| Brampton, ON | 1 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 2 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Bob (@DogLifeOntario) reported.@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!
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Erik Boivin (@tattooPeel) reportedIM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem
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Charles (@lloyder1971) reported@cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves
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Frances (@franticlimbo) reportedSorry @cogeco but your customer service phone/chat/online totally sucks
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AnarQueso (@AnarQueso) reported@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
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gg (@bruins31311) reported@cogeco I live in Burlington no wifi or tv ? Is there a problem again ?
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?
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macker333 (@mballack131313) reported@NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future
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Terry (@gr8playz) reported@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
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Jeremy- Now what? (@Bubba_76) reported@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
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Loud mouth (@solkumar) reported@cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.
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Terry (@gr8playz) reported@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
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Katie Patterson (@PattersonKatiee) reported@__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login
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HVACgineering (@hvacgineering) reported@ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase
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Scott Dillon (@dillon4412) reported@cogeco screw Detroit fans again. Putting on the Carolina feed. So we will not get to see the Fedorov number retired. Thank Cogeco!!! Always sucks having you as my cable company!!!!