Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 42
Montréal, QC 23
Burlington, ON 8
Brampton, ON 7
Sarnia, ON 6
Mississauga, ON 5
Ottawa, ON 5
St. Catharines, ON 4
Kitchener, ON 3
Kemptville, ON 3
North York, ON 2
Dundas, ON 2
Arnprior, ON 2
Bracebridge, ON 2
Welland, ON 2
Guelph, ON 2
Cambridge, ON 2
Windsor, ON 2
Smiths Falls, ON 1
Sombra, ON 1
Sutton, ON 1
Waterloo, ON 1
Thornhill, ON 1
Baden, ON 1
Belleville, ON 1
Trois-Rivières, QC 1
Maple, ON 1
Brantford, ON 1
Woodbridge, ON 1
Saint-Félix-de-Valois, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RBC_SKirkwood Scott Kirkwood (@RBC_SKirkwood) reported

    @cogeco Seems to be back down again.

  • turimac Turi Pillitteri (@turimac) reported

    @cogecohelps @saturnfzz @cogeco I'd suggest you reread your customer service manual

  • MattIngram19 Matt Ingram (@MattIngram19) reported

    @cogecohelps @cogeco It was more than a service outage. I couldn’t record tv and you guys were dropping calls

  • generouskitties ✯ već viđeno ✯ DISCO SCIENCE (@generouskitties) reported

    @cogeco what's the ******* problem now

  • Timi_TV_ Timi (@Timi_TV_) reported

    @cogecohelps @Rajawindwalker @cogeco Yeah we still dont know, what the cause the of issue was. Every message we ask is answered with reset your modem if your experiencing any problem and the original question about what happened is ignored

  • poppyharrison Poppy Harrison (@poppyharrison) reported

    @cogeco hello cogeco, downtown kingston on sydenham st - NO PHONE - HELP

  • CramerRoxanne Roxanne Cramer (@CramerRoxanne) reported

    @cogecohelps @cogeco Thanks - a little late for the response. And why a separate Twitter account? It should be coming from Cogeco. And why no explanation....no transparency on service and you didn’t even answer your phone or at least have a recorded message on what is going on?

  • 999k_views 999K_views (@999k_views) reported

    @Outnumbered5_1 @cogeco hassle? then just dont get a refund wtf its 6 hours bro

  • patkinson31 Paul Atkinson (@patkinson31) reported

    @cogeco No internet service again?

  • opmuts Stumps (@opmuts) reported

    @cogecohelps @cogeco I pay a lot for your internet. It always seems to go down. Ill be giving my money to another company. When i am in college in zoom calls and cant join it is annoying because i am losing out on my education that i also pay for. So goodbye

  • Fear8Itself Ryan Coke (@Fear8Itself) reported

    @cogecohelps @Trishy_R @cogeco **** happens. Thanks for the effort to restore.

  • msesheta msesheta (@msesheta) reported

    Thank goodness I have a son who was able to help me with my issues because I got no response from Cogeco so I would know if it was on their end or mine #mightbetimeforanewprovider @cogecohelps #exceptwhentheydont

  • RobinAEngel Robin Engel (@RobinAEngel) reported

    @FlamReview I do know that the Cogeco DNS was down yesterday morning. Using an alternate DNS provider was a quick workaround.

  • Trishy_R Trish (@Trishy_R) reported

    @SusieKonkle @cogeco That's odd. Google is down too exact thing happened yesterday. I dont see any outages for cogeco. I have wifi...

  • j_tokee J (@j_tokee) reported

    @Gogomusicgo @Carminevittori5 @cogeco Why are you teaching your kids to expect to get everything in life? Just because you pay for a service doesn't mean there won't be ISSUES. Stop being so demanding. Its annoying but you people are acting like they did this on purpose. Grow up.

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