Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 81 |
| Burlington, ON | 19 |
| St. Catharines, ON | 17 |
| Hamilton, ON | 16 |
| Sarnia, ON | 14 |
| Windsor, ON | 13 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Montréal, QC | 12 |
| Peterborough, ON | 12 |
| Mississauga, ON | 11 |
| Oakville, ON | 11 |
| Niagara Falls, ON | 10 |
| Ottawa, ON | 7 |
| Milton, ON | 6 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Brampton, ON | 4 |
| Trenton, ON | 4 |
| Ridgetown, ON | 4 |
| Grimsby, ON | 4 |
| Dundas, ON | 3 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Cobourg, ON | 3 |
| Sainte-Adèle, QC | 2 |
| Harrow, ON | 2 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren
(@Butterflyy98) reported
@Doucet3 @cogeco Yes. It appears to be a DNS issue
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Cogeco Connexion
(@cogeco) reported
Dear customers, please note that we are currently experiencing problems with our Internet services. Our technicians are working to restore these services as quickly as possible. We apologize for any inconvenience this may cause. Thank you for your patience, - Marilyne Cogeco
-
somya agarwal
(@agarwalsomya123) reported
@cogecohelps @cogeco @cogecohelps internet down in Burlington area?? Whats the eta? Customer support number not reachable?
-
Paul Martin
(@PaulHarryMartin) reported
@Andrade14Mike @VoltzDr @cogeco Mine was out like 3 days ago. They are pretty bad but there’s a serious lack of competition in many areas.
-
Limestone District School Board
(@LimestoneDSB) reported
Current Internet outage affecting Cogeco, Bell, Rogers and other suppliers' customers means many students and staff cannot connect for remote learning. Please be patient and learning will resume once the issue has been fixed.
-
Cindy L
(@4razberries) reported
@cogeco Cannot access your website, and your phones are also down, if I didn’t have Twitter I would not know what was going on
-
Ivana Markovic
(@nsbebe) reported
@cogecohelps is there a province wide cogeco issue for Internet?
-
Todd
(@Todd0575) reported
@cogeco Surely you will compensate your customer base accordingly... This is big.
-
Bill Arthur
(@BillcArthur) reported
@cogeco No service where I am in Cobourg
-
Steph N Derek
(@steph_derek) reported
@cogeco 5 years in a house with service disruptions daily in a city of 16k ppl . But now they are running Fibre internet to a community of 900 people . I pay 12p per month and it's never and I mean never been good . Wish I had options
-
Ryan Legault
(@limmereso) reported
My kid's schooling atm is internet dependent, and mine is all wonky. Can't call @cogeco because their service number is not working, so I'm stuck doing nothing with very bored and frustrated kids. Nothing at all that would make me want to take a blowtorch to all things...
-
nathaniel w
(@nathanYYZ) reported
@cogeco Oh well it’s already down for an hour 😌
-
Moe
(@moedej) reported
Cogeco internet services down throughout the province. How do you plan @Sflecce to continue with online learning and return internet service to the rest of the province. Another detail overlooked by you and @fordnation !
-
nathaniel w
(@nathanYYZ) reported
@KM1FC @cogeco Pretty much all of Ontario is down
-
Jessica Haskett
(@jesshas94) reported
@Todd0575 @cogeco I’m sure a provider will, maybe we should be letting them fix it rather than harassing them about a credit for being down for 2 hours :)