Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 57 |
Montréal, QC | 29 |
Brampton, ON | 10 |
Kitchener, ON | 5 |
Burlington, ON | 5 |
Mississauga, ON | 5 |
Sarnia, ON | 5 |
St. Catharines, ON | 4 |
Ottawa, ON | 4 |
Kemptville, ON | 3 |
Cambridge, ON | 3 |
Windsor, ON | 3 |
Hamilton, ON | 3 |
Guelph, ON | 2 |
Welland, ON | 2 |
Kingsville, ON | 2 |
Barrie, ON | 2 |
Baden, ON | 1 |
Belleville, ON | 1 |
Trois-Rivières, QC | 1 |
North York, ON | 1 |
Bracebridge, ON | 1 |
Maple, ON | 1 |
Brantford, ON | 1 |
Woodbridge, ON | 1 |
Saint-Félix-de-Valois, QC | 1 |
Dundas, ON | 1 |
Rapide-Danseur, QC | 1 |
Courtland, ON | 1 |
Arnprior, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ross England (@eaglenest59) reported
@cogeco @cogecohelps so internet up and down in my area since last Thursday while we try and work and school from home. Told service ticket is in but 5 to 7 days to resolve. Hello? Come on cogeco we deserve better.
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I Beat Up Cakes (@IBeatUpCakes) reported
@2rdubyaz @itsmikemade @cogecohelps My buddy last night was having major issues connecting and when he finally did, he was lagging a lot. He’s with cogeco too, I’m with Bell, had no issues, you guys still can’t connect? He’s not able to.
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Zuppy (@MonkMode_) reported
Pretty sure im more knowledgeable on the internet than cogeco tech support this is pain
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terry anne matthews (@inhousemouse) reported
@cogeco wifi down again 😑 so annoying. Checked website, looks like it's getting worked on. It's been down for hours hopefully will be up before midnight. Thankful this isn't a school day. #cogecoYQG
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Carlo iandolo🕷 (@iandolo_carlo) reported
@cogeco internet service in Lasalle, Ontario is now working. Down since last night. @Cogeco this is not good enough.
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Heather Strong (@h_strong) reported
@cogeco REALLY fed up with Cogeco. There's always an issue with my service. Why am I paying 137$ a month when my services don't work half the time.
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Storm 💭 (@Storm87139704) reported
@cogeco Another outage just happened (Sarnia Area). What is going on with you guys lately?! Geesh
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Ah yes, the ***** Leafs. (@LeafsAllDayy) reported
Sweet gonna miss most of the game tonight because cogeco ETA for resolution is like 9pm
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ShweeLeigh1616 (@ashleigh_latham) reported
@Bell Can you please put fibe in my area, we moved 2 blocks from where we used to have bell fibe and for some reason its not available here. Now we have @cogeco and it's pure ****. I would switch back in a heartbeat!
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S7icky420 (@s7icky420) reported
@cogecohelps @cogeco That must be a big fiber cable to tale 12hours to fix......
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S7icky420 (@s7icky420) reported
@Iucaidc @cogecohelps @cogeco +1 on this. I promise you will lose every cogeco customer who has access to bell ftth if you guys don't do something soon about the joke that is uploads speeds on cogeco in 2021
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Russell (@2rdubyaz) reported
@itsmikemade @cogecohelps @cogecohelps Issues here as well, had cogeco reset modem. did all the basic troubleshooting, seems to be bigger issue. Please look into this!
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Mike Frank (@mfrank410) reported
@cogecohelps any updates on the Welland outages? I work from home. Little concerned because the Cogeco status web page says estimated time for resolution is 8:45pm????
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It's ya boi thiccmcbiglick (@Techtot) reported
@bigpillowcasee It's the access point. The access point turns the internet into wifi. The one Cogeco gives you is hot garbage, the quickest way to fix ****** wifi is to replace the access point.
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S7icky420 (@s7icky420) reported
@cogecohelps @Iucaidc @cogeco I know bell ftth is coming soon in my area as the trucks have been laying fiber. And that is 1.5gbps down and 900 up.