Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Brampton, ON | 9 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| Leamington, ON | 3 |
| Burlington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Ottawa, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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BOSTON DAVE
(@caper_spor10606) reported
@cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?
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Alan Cross 🇨🇦
(@alancross) reported
All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.
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Alan Cross 🇨🇦
(@alancross) reported
All the CFL fans served by @cogeco cable are hooped. TV service has been put all day. No Grey Cup on TV.
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rae ann asselin
(@ragell) reported
@MamaPeaB @cogeco In Niagara Falls and having the same issue
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rae ann asselin
(@ragell) reported
@MamaPeaB @cogeco In Niagara Falls and having the same issue
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Trevor Hammond
(@anothertrevor) reported
@cogecohelps - is Cogeco Cory anywhere to be found? I have called in half a dozen times four of those times it says the number is not connected and the other two I got hung up on. I was also disconnected from my “chat” with “customer service” online after waiting close to an hour
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Coach D
(@CoachD071) reported
@cogeco so no service all day and now just when the last real Canadian @cfl #GreyCup to ever be played you have no service?? You suck Cogeco as much as Stewart Johnson
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Michel Labonte
(@MichelLabonte83) reported
@cogeco Is the increase in rates starting February going to address how poor of a product Epico is? Live games are always in a 30-35 second delayed and last night the images were quite choppy. Not a great product, but stuck with it! It's a shame because the internet is not bad.
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Alan Cross 🇨🇦
(@alancross) reported
Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.
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San
(@sanida1988) reported
@cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.
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Alan Cross 🇨🇦
(@alancross) reported
Can’t even sign on through @Cogeco on the TSN app to watch the Grey Cup. “Internal client error.” Meanwhile, Cogeco Epico TV still down.
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BOSTON DAVE
(@caper_spor10606) reported
@cogeco Will I have to unplug the box then plug back in to reset or will the epico service just automatically reset itself?
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San
(@sanida1988) reported
@cogeco Still no service. We should all be seeing an adjustment on our bill due to this prolonged service interruption…especially on a Sunday.
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John Bugailiskis
(@John_Bug) reported
@alancross @cogeco Looking forward to seeing what rebate Cogeco provides its customers for this long outage.
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John Bugailiskis
(@John_Bug) reported
@alancross @cogeco Looking forward to seeing what rebate Cogeco provides its customers for this long outage.
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