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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brampton, ON 2
West Lincoln, ON 2
Toronto, ON 54
St. Catharines, ON 2
Brockville, ON 1
Pembroke, ON 2
Vancouver, BC 1
Toronto county, ON 3
Nepean, ON 1
Bells Corners, ON 2
Ottawa, ON 4
Kingston, ON 1
Cambridge, ON 1
Montréal, QC 8
Mississauga, ON 4
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 2
Port Colborne, ON 1
Sarnia, ON 2
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Collingwood, ON 1
Milton, ON 1
Peterborough, ON 2
Burlington, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DogLifeOntario
    Bob (@DogLifeOntario) reported

    .@cogeco You are the most incompetent ***** alive. EPICO is a bad joke. Down tonite, what a surprise. Fix your ******* company!! Oh… No can do because the retarded Audet family controls it. Go to Hell!

  • alancross
    Alan Cross 🇨🇦 (@alancross) reported

    Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco research to do bit, no f****** internet. Every day, this joke of a business just gets worse. *Reminder: I won't replaced equipment again. FORCED when I moved to switch from tvo. When installer arrived, he had no idea of equipment I had or service to be provided @crtc

  • Michael29872
    Sir Michael the Dragon Knight (@Michael29872) reported

    @maxsdeffect Yeah, especially during **** weather lol though, before I was with Bell, I was with Cogeco

  • ahluwaliamanish
    MANISH AHLUWALIA (@ahluwaliamanish) reported

    @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    @cogeco I am cancelling my Cogeco account. You guys are awful

  • JimmyT2022
    💯JT.💯 (@JimmyT2022) reported

    @MrStache9 We just went to Cogeco business i can’t be happier and 1g down 1 g up cheaper than i was paying bell for their **** 10 mbps crap that was only available

  • johnref59
    TheBigM (@johnref59) reported

    @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

  • caldwellport
    mike caldwell (@caldwellport) reported

    @cogeco Any estimated time of service return.

  • rivinnorthbay2
    Tim Lowe (@rivinnorthbay2) reported

    @cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?

  • Fyble
    Fyble (@Fyble) reported

    @cogeco How is it taking you this long to fix it and the commitment is overnight for a full resolution? Definitely switching to Bell.

  • hawkpapersizors
    David Hawkins (@hawkpapersizors) reported

    I don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng

  • cochrane_evan
    Evan Cochrane (@cochrane_evan) reported

    @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.

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