Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Mississauga, ON 12
Welland, ON 12
Ottawa, ON 9
St. Catharines, ON 9
Burlington, ON 7
Montréal, QC 7
Hamilton, ON 5
Sarnia, ON 4
London, ON 4
Milton, ON 4
Calgary, AB 3
Windsor, ON 2
Trenton, ON 2
Peterborough, ON 2
Gatineau, QC 2
Kitchener, ON 2
Scarborough, ON 2
North York, ON 2
North Bay, ON 2
Brampton, ON 2
Niagara Falls, ON 2
Oakville, ON 2
Halton Hills, ON 2
Sainte-Adèle, QC 1
Guelph, ON 1
Oldcastle, ON 1
Stouffville, ON 1
Chatham, ON 1
Belleville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Auntiemer71 Meredith (@Auntiemer71) reported

    @cogeco are you going to refund us this month for your internet issues. What is the problem? Should I be looking to switch to a more reliable service? 2 days in one week is not ok.

  • BellaBladi Bella Bladi (@BellaBladi) reported

    @cogeco you guys have to get your stuff straight , second time this week and internet is acting up, how are kids supposed to get their online schooling done? @Bell is not having these issues

  • OdyTink Renata (@OdyTink) reported

    @cogeco My internet is down AGAIN. I expect you'll be giving customers a refund for the dates this week where we've had no service - this is getting ridiculous

  • eesa_rahim eesa rahim (@eesa_rahim) reported

    @TITAN_TradingCA @McclaskinAshley @cogeco No matter how bad bell is, they're not as bad as these losers at cogeco. Rodgers provides the best internet. Go with them or bell. Cogeco will only make you stressed

  • nishant3112 BraveHeart (@nishant3112) reported

    @cogeco is the internet down?

  • Saunders_Cairns Ms. Saunders-Cairns (@Saunders_Cairns) reported

    @cogeco Georgetown internet is down.

  • brentpe66609317 brent peters (@brentpe66609317) reported

    @cogeco You are down.... again. I sincerely expect to have a discount on my next bill?? Should not have to pay for not having service

  • in4td Jim Burke (@in4td) reported

    @cogeco are you down again???

  • OyasumiLana Lana (@OyasumiLana) reported

    .@cogeco #cogeco if anyone else needs to actually work today, try changing your DNS to 8.8.8.8 8.8.4.4 and validate before exit. got me back online thanks to the tip we got from last outage.

  • semiscient 𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦 (@semiscient) reported

    @Niagara_411 @cogecohelps Cogeco folks should seriously consider switching to @TekSavvyBuzz who actually operate on Cogeco's lines, but seem to have way fewer problems. I haven't had a blip during all of these recent outages, and I've been WFH for years. Way cheaper, too.

  • Boagdacious Kelly Boag (@Boagdacious) reported

    @cogeco another outage in a week? You'll be compensation us on our billing, right?

  • bjanglais Brian English (@bjanglais) reported

    @cogeco You have NOT resolved your issue. This lack of service will be reflected in my upcoming bill right? Bell and Rogers don’t seem to be having any problems right now. What day you about this? #cogecooutage

  • PictureTrace 🇨🇦 I.M. Sirius 🇨🇦 (@PictureTrace) reported

    @pauldgowan @cogeco Me too. Same dns issues

  • AlisonFarber A Farber (@AlisonFarber) reported

    @servicesdown_ Cogeco outage in Stoney Creek too

  • nickcolosimo Nick Colosimo (@nickcolosimo) reported

    And for the second time this week, @cogeco customers in #Niagara and across Ontario have had their zoom meetings, and e-learning interrupted by a large-scale internet outage.

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