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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 45
Toronto county, ON 1
West Lincoln, ON 3
Milton, ON 2
Burlington, ON 8
Langley, BC 1
Russell, ON 1
Deep River, ON 1
Arnprior, ON 2
Peterborough, ON 6
Oakville, ON 3
Omemee, ON 1
Belleville, ON 4
Brockville, ON 1
Kingston, ON 2
North Bay, ON 2
Ottawa, ON 2
Smiths Falls, ON 1
Trenton, ON 1
Welland, ON 1
St. Catharines, ON 2
North York, ON 2
Waterloo, ON 2
Mississauga, ON 3
Hamilton, ON 1
Hamilton, ON 1
London, ON 1
Windsor, ON 2
Ajax, ON 1
Montréal, QC 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • HeidiRich72
    Heidi (@HeidiRich72) reported

    Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

  • Charles55961330
    Charles (@Charles55961330) reported

    @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

  • GaryvanR
    GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported

    @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

  • AnnTipathy1752
    SugarHiccup (@AnnTipathy1752) reported

    @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

  • CanadianCurmudg
    Wayne Anderson (@CanadianCurmudg) reported

    @cogecohelps When will Cogeco resolve the email issue

  • ravira
    Ravi (@ravira) reported

    @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

  • BBallQTat
    BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported

    Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @cogecohelps Very disappointing in love Cogeco service..

  • ChurrosBarkley
    Bobby (@ChurrosBarkley) reported

    Hey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?

  • pauldris
    pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported

    @cogecohelps trying to cancel our cogeco services …

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