Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 90 |
| St. Catharines, ON | 21 |
| Burlington, ON | 19 |
| Hamilton, ON | 16 |
| Sarnia, ON | 14 |
| Peterborough, ON | 13 |
| Windsor, ON | 13 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Mississauga, ON | 12 |
| Montréal, QC | 11 |
| Oakville, ON | 11 |
| Niagara Falls, ON | 10 |
| Milton, ON | 7 |
| Ottawa, ON | 7 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Trenton, ON | 4 |
| Ridgetown, ON | 4 |
| Grimsby, ON | 4 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Cobourg, ON | 3 |
| North Bay, ON | 3 |
| Harrow, ON | 2 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Shukui
(@Shukui) reported
@cogeco I'm having issues to login in my account. The page does not load. Is there any issue?
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Tariq Merchant
(@TMerchant) reported
@cogeco Words can't describe the disappointment I have with this company. Annual issue with their 1G fiber package, same experience where internet is down for 5 days; a technician will come and confirm no problems at home and will open back end ticket to resolve in another 3 days
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David Wilson
(@jdavidwilson) reported
@cogeco Its pretty difficult to have a service changed or "leave" Cogeco when every time I call in I am put on hold for over 45 minutes and have to hang up. Great way to reduce Churn. Please DM me a direct line... pls
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Mike
(@DaTT78) reported
@cogeco is there an outage in Burlington?
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Two Geeks Talking
(@KurtSasso) reported
God to love it when @cogeco doesnt respond to an open escalated ticket from my ISP to resolve my internet being down for 7 days and counting.
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Danielle Couffon
(@icequeen1371) reported
@cogecohelps I already spoke to Cogeco. They already took all steps. I’m sending back this crappy ‘new’ modem & reinstalling my previous one the company gave me that never lagged or buffered & speeds were already at almost 1T. It’s now lower.
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Tony Fraveletti
(@thefrav) reported
@jasonrosewell @cogeco Xfinity usually overshoots their prediction with us. Our electric provider ComEd is usually pretty good but they have an interactive map so you can see if its a bigger problem or not. Some companies are great, some suck. Have you tried calling them? Maybe the suedo forgot?
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CaptainChar VT
(@Capt_Char) reported
@PromisedLibrary this was happening to me woth our isp Cogeco, till the line went dead, they still had to gull to tell us, "just restart your modem, that will fix it" no we had to have a 3rd party support come out and replace the line from the pole to our house, been great since
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Jamie Hosking
(@jamiehosking) reported
Hey @cogeco, your **** is broken again in the Belleville area. No cable, no internet. Get Cogeco Cory out to get this fixed, snd get your act together for once.
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Jay
(@jasonrosewell) reported
Cogeco internet has been out since we woke up. Their outage website just keeps moving the eta for repair by an hour every hour 🙃
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Jay
(@jasonrosewell) reported
@thefrav @cogeco Calling cogeco support routes through sales first (at least it has in the past for me). Brutal. Their Twitter support is way better.
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Yosemite
(@oYosemitee) reported
@PookieYYZ @Senoyw @SkaterKaytor I have the same issue with Cogeco
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Tony Fraveletti
(@thefrav) reported
@jasonrosewell @cogeco Might be a bigger problem that their estimations can't handle.
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kareem-abdul babar
(@wazlife) reported
@cogecohelps @cogeco your services are horrendous at best TSN channels, that I pay extra for, consistently not working and when I change channel it’s in potato vision #trashservice
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77syy
(@metadata484) reported
Ermmm. We have a problem @cogeco