Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 87 |
| Mississauga, ON | 12 |
| Welland, ON | 12 |
| Ottawa, ON | 9 |
| St. Catharines, ON | 9 |
| Burlington, ON | 7 |
| Montréal, QC | 7 |
| Hamilton, ON | 5 |
| Sarnia, ON | 4 |
| London, ON | 4 |
| Milton, ON | 4 |
| Calgary, AB | 3 |
| Windsor, ON | 2 |
| Trenton, ON | 2 |
| Peterborough, ON | 2 |
| Gatineau, QC | 2 |
| Kitchener, ON | 2 |
| Scarborough, ON | 2 |
| North York, ON | 2 |
| North Bay, ON | 2 |
| Brampton, ON | 2 |
| Niagara Falls, ON | 2 |
| Oakville, ON | 2 |
| Halton Hills, ON | 2 |
| Sainte-Adèle, QC | 1 |
| Guelph, ON | 1 |
| Oldcastle, ON | 1 |
| Stouffville, ON | 1 |
| Chatham, ON | 1 |
| Belleville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Meredith
(@Auntiemer71) reported
@cogeco are you going to refund us this month for your internet issues. What is the problem? Should I be looking to switch to a more reliable service? 2 days in one week is not ok.
-
Bella Bladi
(@BellaBladi) reported
@cogeco you guys have to get your stuff straight , second time this week and internet is acting up, how are kids supposed to get their online schooling done? @Bell is not having these issues
-
Renata
(@OdyTink) reported
@cogeco My internet is down AGAIN. I expect you'll be giving customers a refund for the dates this week where we've had no service - this is getting ridiculous
-
eesa rahim
(@eesa_rahim) reported
@TITAN_TradingCA @McclaskinAshley @cogeco No matter how bad bell is, they're not as bad as these losers at cogeco. Rodgers provides the best internet. Go with them or bell. Cogeco will only make you stressed
-
BraveHeart
(@nishant3112) reported
@cogeco is the internet down?
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Ms. Saunders-Cairns
(@Saunders_Cairns) reported
@cogeco Georgetown internet is down.
-
brent peters
(@brentpe66609317) reported
@cogeco You are down.... again. I sincerely expect to have a discount on my next bill?? Should not have to pay for not having service
-
Jim Burke
(@in4td) reported
@cogeco are you down again???
-
Lana
(@OyasumiLana) reported
.@cogeco #cogeco if anyone else needs to actually work today, try changing your DNS to 8.8.8.8 8.8.4.4 and validate before exit. got me back online thanks to the tip we got from last outage.
-
𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦
(@semiscient) reported
@Niagara_411 @cogecohelps Cogeco folks should seriously consider switching to @TekSavvyBuzz who actually operate on Cogeco's lines, but seem to have way fewer problems. I haven't had a blip during all of these recent outages, and I've been WFH for years. Way cheaper, too.
-
Kelly Boag
(@Boagdacious) reported
@cogeco another outage in a week? You'll be compensation us on our billing, right?
-
Brian English
(@bjanglais) reported
@cogeco You have NOT resolved your issue. This lack of service will be reflected in my upcoming bill right? Bell and Rogers don’t seem to be having any problems right now. What day you about this? #cogecooutage
-
🇨🇦 I.M. Sirius 🇨🇦
(@PictureTrace) reported
@pauldgowan @cogeco Me too. Same dns issues
-
A Farber
(@AlisonFarber) reported
@servicesdown_ Cogeco outage in Stoney Creek too
-
Nick Colosimo
(@nickcolosimo) reported
And for the second time this week, @cogeco customers in #Niagara and across Ontario have had their zoom meetings, and e-learning interrupted by a large-scale internet outage.