Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 39
Brampton, ON 7
Kingston, ON 7
Mississauga, ON 6
Montréal, QC 5
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Sarnia, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jesshas94 Jessica Haskett (@jesshas94) reported

    @Todd0575 @cogeco I’m sure a provider will, maybe we should be letting them fix it rather than harassing them about a credit for being down for 2 hours :)

  • steph_derek Steph N Derek (@steph_derek) reported

    @cogeco 5 years in a house with service disruptions daily in a city of 16k ppl . But now they are running Fibre internet to a community of 900 people . I pay 12p per month and it's never and I mean never been good . Wish I had options

  • SamsonEffect E.M. (@SamsonEffect) reported

    Day 2 of synchronous online learning in #OntEd had an ISP problem with Cogeco and multiple platform failures as a result but sTuDeNtS nEeD zOoM sTyLe TeAcHiNg! If the government hadn’t tried to pop the cork six months ago we wouldn’t be having this conversation.

  • BillcArthur Bill Arthur (@BillcArthur) reported

    @cogeco No service where I am in Cobourg

  • Butterflyy98 Lauren (@Butterflyy98) reported

    @Doucet3 @cogeco Yes. It appears to be a DNS issue

  • Laxpro1dot10 Laxpro1.10 (@Laxpro1dot10) reported

    @travellingsou11 @cogeco Not their fault. Plus it could be a cyber attack cause there website and phone lines are down

  • a_takch Ali (@a_takch) reported

    @cogeco Service is back !!

  • GamesAndThatGuy ZeusBaxter (@GamesAndThatGuy) reported

    @cogeco Why is it a busy signal on ever customer service line that I call?

  • raptorsanityPS4 raptorsanityPS (@raptorsanityPS4) reported

    @Daniel75124110 @KeeganB63977789 @cogeco I have the UltraFibre 120+ and I've been getting <30 Mbps the last couple of weeks. Had a technician come yesterday assuring me he "fixed" the problem... somehow my internet got worse.

  • LimestoneDSB Limestone District School Board (@LimestoneDSB) reported

    Current Internet outage affecting Cogeco, Bell, Rogers and other suppliers' customers means many students and staff cannot connect for remote learning. Please be patient and learning will resume once the issue has been fixed.

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogeco Imagine that Cogeco down...counting the days I have bell fibe in my area then I can finally get real internet service.

  • CramerRoxanne Roxanne Cramer (@CramerRoxanne) reported

    Cogeco - why are you not answering the phone? No technical support?

  • nathanYYZ nathaniel w (@nathanYYZ) reported

    @KM1FC @cogeco Pretty much all of Ontario is down

  • 5heriBr0wn 5heriBr0wn (@5heriBr0wn) reported

    @cogeco Use an open dns server in the meantime cause the internet works. Cogeco’s automatic DNS Servers are down.

  • Laxpro1dot10 Laxpro1.10 (@Laxpro1dot10) reported

    @4razberries @cogeco It could’ve been a cyber attack that’s why all their stuff is down. Nothing they can control right now

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