Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 5
Mississauga, ON 5
Brampton, ON 5
North York, ON 3
Leamington, ON 3
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    @tedwoodhead @cogeco About #CRTC nutrition labels: MP @MBDan7 said this morning that customers are frustrated with rural fixed wireless speeds, reliability. That doesn't get fixed by labels. It takes infrastructure investment. Need to stop doing stupid stuff that gets in the way of capital spending

  • tedwoodhead Ted Woodhead (he/him) (@tedwoodhead) reported

    Commissioner Abramson asks @cogeco whether nutrition labels are actually useful? He says some consumer groups say they would be useful to consumers. If anyone spent time with front line team members they would conclude not a single customer ever seeks a nutrition label. Not one.

  • AL34CH Andrew Leach (@AL34CH) reported

    @SpexxieTTV @BellAliant Canada has the worst internet options, Cogeco, Bell and Roger's gouge you in pricing with little to offer. Its the same for cellular. You just gota pick the best of the worst.

  • CarsSportsNews Cars-Sports-News (@CarsSportsNews) reported

    @cogeco not happy with the results of the service call today. I was led to believe they did something that they did not. How do I follow up?

  • AlisonSimp77175 Alison Simpson (@AlisonSimp77175) reported

    @cogeco stop sending pushy salesmen to my door. If I want your service I will call you. You should be ashamed of sending your staff door to door in this heat wave.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @tedwoodhead @cogeco If over-subscription/congestion data was available per node, I'd look at it, if trouble-shooting an issue or helping someone with an issue or helping someone decide on a TSP. There's bad apples out there. Some rural areas are bad. Shows if they invested properly.

  • agarwalsomya123 somya agarwal (@agarwalsomya123) reported

    @cogeco any outage in Burlington Ontario at the moment?

  • va3on Rod Hardman, VA3ON/KE6ON (@va3on) reported

    @cogecohelps Outage in north east oakville and as usual, no outage reported on the site and NO WAY to talk to a Real agent - @cogeco @cogecohelps why to I spend hundreds of dollars a month on ?

  • Craig17981815 C (@Craig17981815) reported

    @TOMTHEPHILO @WikkedBlissy @6ixbuzztv Lol no they didn't. They owned a crap load of stocks that's it. They had 0 say or power what cogeco did

  • MarkKennedyQW 🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Didn’t @cogeco used to send out text messages with alerts when their service is down? My internet was off for over 5 hours due to a power outage somewhere in the area and not a peep.

  • grahamsie15 ross graham (@grahamsie15) reported

    @cogeco what a horrible company to deal with. Horrible services, horrible prices. Treat customers terribly. Stay away from this company. Oh and when you do cancel, expect unexpected bills to show up.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    @tedwoodhead @cogeco @MBDan7 People seem to think these #CRTC labels will fix rural fixed wireless. How? If there is a competitor, people would switch - but there usually isn't a competitor. So, it ultimately comes down to spectrum, towers, economics. Everyone wants 5-bars, but they don't want new towers

  • BMystyk Scarlett Bob 🧬🇨🇦♂️. (@BMystyk) reported

    @cogeco It would be nice if there was a place on the website where I could cancel my services or terminate the services and not have to move it.

  • rryan365days The Kid (@rryan365days) reported

    The media is like calling Bell or Cogeco for billing or tech support. Call them 3 times for the same question and get 3-10 different answers. Or they transfer you to this person to transfer you back to get an answer. Your question is the same, but it takes how many people to fix?

  • m_cable Mike Cable (@m_cable) reported

    @Mitch6669 @cogecohelps @cogeco Mine also dropped suddenly about 5 mins ago. When I visit the link provided to check on status in my area, after I enter my postal code and click Check Status, "no outage found". I'm in Burlington ON -- L7N1B3.

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