Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Peterborough, ON 12
Oakville, ON 11
Niagara Falls, ON 11
Montréal, QC 10
Mississauga, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • yztnuK Cee Bee Kay (@yztnuK) reported

    @cogecohelps @cogeco thanks for the lies all day yesterday, I asked for a tech to come fix my internet, “no, it’s an outage” today comes and there is no outage and no tech until tomorrow. But eh credit my account $7 for my trouble.

  • VinceRusso5 Vince Russo (@VinceRusso5) reported

    @cogecohelps @cogeco Why call an existing customer offering what he already has? This is just poor marketing. So you gave them my number. I’m not happy.

  • psebrosky68 Patrice Sebrosky (@psebrosky68) reported

    @pattimoffatt @cogeco Is your epico out too! I was looking to see if there was an outage and you popped up!

  • mylifeis_Music2 Erin (@mylifeis_Music2) reported

    @cogecohelps Why is Cogeco Wifi not working right you guys updating something. April 10/22 it worked fine April 9/22.

  • Lepper69 Sean Lepkan (@Lepper69) reported

    @cogeco so wifi has been down all day so far….this outta be good 🙄

  • napaneejim Jim Wynne (@napaneejim) reported

    @cogecohelps I am regularly having problems on Cogeco with your feed. I look forward to CBCNN P&P and once again tonight the feed was glitching and not watchable. Will be sending same comment to CBC. Only station with which I have this problem.

  • garcinia_cambo Family (@garcinia_cambo) reported

    Never go with @cogecohelps #cogeco EPICO TV is horrible. Currently down (again) but @cogeco removed the full rewind feature, claims they still have the reset feature but that is only for a very very few select channels. Their product is going down hill. Say hello to #bell

  • canada_disabled Canadian Disabled United #candis (@canada_disabled) reported

    @CityNewsTO City Roku needs the news channel or Cogeco does Ontario Government only use your network so a lot of voters don't know how unfit Ford is for another term!!

  • Sugarwaterbaby SWB (@Sugarwaterbaby) reported

    Is @cogeco having issues the last day? My upload is so bad.

  • jm_731 J. (@jm_731) reported

    @lizzyerts @cogeco I’m in Amherstview and having the same issue. Restarted my router 2x and everything is still coming up error 4-44-100

  • habs_report The Habs Report (@habs_report) reported

    @cogeco another morning waking up with no tv or internet. Happens once a month yet never get a refund.

  • RidehalghScott Scott Ridehalgh (@RidehalghScott) reported

    @cogeco EPICO after a power outage is frustrating garbage. Just warning people.

  • Iigrev V. 🇺🇦 🌻 (@Iigrev) reported

    @cogecohelps hey Cogeco! My mum ordered your Epico service and has had TWO no-show install dates. Can you please help her out? Sucks that she’s trying to become a customer and hasn’t been very well treated thus far. Help please!

  • VinceRusso5 Vince Russo (@VinceRusso5) reported

    @cogeco over the last few week I received numerous calls from tele-marketers from your company. I am a loyal customer but if I continue to receive these calls, I will start looking for other options. Do you want people to think of you like duct cleaners?

  • theresaM555 Tee (@theresaM555) reported

    @cogeco pay for 12 likes on business. Been down since 6 pm last night. No service tech yet. Ongoing issue for months. Never again will I use #cogeco for business or personal! Dm me for full story

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