Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 85
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 15
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Oakville, ON 11
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Trenton, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rj_tweety rj_tweety (@rj_tweety) reported

    @cogecohelps I know, especially since I am direct wired to the router . Chat doesn't seem to be working either. I will try another time. If I lower the quality it seems to be a bit better.. but that seems more of a Cogeco issue.

  • caterpillartob1 caterpillartobutterfly (@caterpillartob1) reported

    @RogersHelps @aredlight1 @Lynaa____ I notice that all major carriers like you Bell, Cogeco, Freedom and Telus besides yourself are experiencing outages. Very strange. I am on Fido so I am aware Chatr and Fido work off your towers, hope you can fix it.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @tower_Guy Thanks. I take it Cogeco has actual fixed wireless service running in those areas? (always saw them as just a cable company with a few radio stations0.

  • aislinnes siobhán (@aislinnes) reported

    @motorIicker cogeco. Bad

  • OTCC19 otcc.ca (@OTCC19) reported

    Anybody else on the Rogers/Fido no service plan today? I believe that the last time the whole province went virtual Cogeco was out?

  • programmer279 UltraProgrammer279 (@programmer279) reported

    @komark28 How are you here? I'm with Cogeco, and only our cell phones are down because they're with Rogers.

  • MatthewTabone2 Matthew Tabone (@MatthewTabone2) reported

    @HughCook_ca @cogeco Weird my mom is having a similar issue

  • cheekeman David (@cheekeman) reported

    @charityjkeller @RogersHelps its not just rogers. my #cogeco home internet cut out too.

  • Texas_Express Texas Express Inc. (@Texas_Express) reported

    @RogersHelps Rather buying Shaw company, spend money on stabilizing your network rob-rogers. Glad cogeco rejected your bid few months ago

  • UhhYanti Yanti (@UhhYanti) reported

    @WaldronCarter @cogeco yo i got the same problem g

  • anguswestie Joyce Neill (@anguswestie) reported

    Is cogeco down again?

  • kpvsmom Cottage Fox🌸 (@kpvsmom) reported

    @MineerBrett @DCTFTW Got wifi with cogeco in Ontario. No signal from bell internet ( needed both in house because bell doesn’t cut it with two kids online) Or if I take my phone off Wi-Fi , no Rogers.

  • Jefftwo Jeff Twohey (@Jefftwo) reported

    Anyone else having issues with Cogeco in Peterborough?@cogecohelps

  • Nadia_Faulkner Nadia Faulkner 🪶 (@Nadia_Faulkner) reported

    @charlieplante80 @cogeco Same. Now (1030pml, it seems that internet is completely down, not just ****-you-in-the-middle-of-the-workday down.

  • treplow treplow (@treplow) reported

    @cogecohelps Thanks, spoke with a tech support rep and she worked some magic on the Cogeco side to try and fix the issue. We'll see what happens but so far it seems better.

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