Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 9
Kingston, ON 6
Brampton, ON 6
Milton, ON 4
Mississauga, ON 4
Windsor, ON 4
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Georgetown, ON 2
Kitchener, ON 2
Perth, ON 2
North York, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CanswpP CindyP (@CanswpP) reported

    @cogecohelps Then you should update your website, it is still listed in your supported streaming channels. So this is now something else that is steering me away from Cogeco. I am tired of the pixelating and freezing with no solution.

  • JacobThomper Thompson (@JacobThomper) reported

    @cogecohelps experiencing an internet Outage. Cogeco Ultrafibe internet, no connectivity whatsoever. Burlington L7L 3N4

  • CYWtweets Kelster (She/Her) (@CYWtweets) reported

    Rain day today so of course @cogeco would be Down all morning. #PleaseSendHelp #NoInternet

  • Corey_Kember Corey Kember (@Corey_Kember) reported

    @cogeco trying to set up epico TV. Account not working - can someone assist?

  • khmrliz d (@khmrliz) reported

    @cogecohelps is cogeco down in Windosr Ontario. I had no internet since this morning

  • davidharvey David Harvey (@davidharvey) reported

    Second @Cogeco Internet outage of the day, and it’s not even 9am yet. I’ve reset my modem multiple times. With 2 people working from home, this is more than just an inconvenience.

  • LilSarahBelle Sarah Lecky (@LilSarahBelle) reported

    @Rosecitysandy @cogeco I usually check the cogeco outage page first (although not always correct either)

  • GastantYT Duane Gastant Aucoin (@GastantYT) reported

    @cogecohelps You know when the tree knocked down the power line we didn't have to phone Ottawa River Power to arrange an appointment for a technician! They came out automatically to fix it! Why isn't Cogeco doing the same?!

  • DebCopa Copa Deb (@DebCopa) reported

    @cogecohelps Have reached out to them and apparently Cogeco is a titch slow repairing other providers customers lines.

  • jankay2016 Janis McKay (@jankay2016) reported

    @cogecohelps @cogeco Epico box is not connecting says Server issues. Is there an issue???

  • startca Start.ca (@startca) reported

    @Dunning_Mr Hi Andrew, We are currently aware of an outage that Cogeco has posted for Milton this morning. They are advising a ETA on resolution of 10:56 am.

  • JeanGuyPitre Jean-Guy Pitre🛫 (@JeanGuyPitre) reported

    @mylesdennis @cogeco I have been having the same issues..I even called once and got a rep who said looks good but let me reboot from here even when I told him not to. Then someone with actual knowledge cold called me said I was looking at some reports..listed my symptoms..and booked a tech visit.

  • food_match MamaLisa (@food_match) reported

    @cogeco @cogecohelps Not only am I experiencing internet speeds like it’s 1996..but your outages page won’t load so I’m assuming it’s a company issue.I’ve been on hold an hour..I just want to work but can’t because the internet is down…

  • Katie_s_allan Dr. Katie Allan, PhD (@Katie_s_allan) reported

    @cogecohelps is cogeco down because of the recent power outage in South Burlington?

  • davidharvey David Harvey (@davidharvey) reported

    And here we are again: fourth internet outage in just over 24 hours. What’s going on at @Cogeco?

Map Check Current Status