Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 32
Montréal, QC 7
Brampton, ON 6
Kingston, ON 6
Mississauga, ON 4
Ottawa, ON 4
Milton, ON 4
Windsor, ON 4
Markham, ON 3
North York, ON 3
Georgetown, ON 2
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • tbrown905 travis (@tbrown905) reported

    what's the difference of me playing on cogeco internet or my phone? what's the big issue

  • shayman Steve Hayman 💉 💉 (@shayman) reported

    @cogecohelps @Sportsnet Not the first time that trying to authenticate so I can get Sportsnet has failed in exactly this way. One time I was desperate enough that I actually purchased a month of Sportsnet thru Apple TV even though I already had it through Cogeco. Please fix so it doesn't happen again.

  • OuimetRob Rob (@OuimetRob) reported

    @glendalloyd16 @cogeco @ptbochamber Matt Wickham your service is unreliable and overly expensive for what’s actually delivered. I’ll be switching back to fine as soon as my contract with your company is up. I’d focus more on that than sending out videos about what you’ve done to improve when you’re actually worse.

  • MishkaBalsom Mishka Balsom (@MishkaBalsom) reported

    @Cogeco Any issues in Niagara-on-The-Lake? And secondly, on hold for a long time with your tech support. Suggestions?

  • kkuruvilla KevinK (@kkuruvilla) reported

    @cogeco is there issues in Oakville? Not connecting

  • DebbieB55 D (@DebbieB55) reported

    @cogeco on demand keeps cutting out. Pay big bucks for this, shouldn’t have to phone customer service. Annoyed.

  • helloimania Anna (@helloimania) reported

    @cogeco why is the internet down again?! I need to go into a meeting😤😤😤😤😤

  • alina_kshf Alina K (@alina_kshf) reported

    Cogeco is not working after the thunderstorm hit Oakville

  • glendalloyd16 Glenda Lloyd (@glendalloyd16) reported

    @LesleyMansfield @cogeco We at Cogeco value you as a customer and as a long time community partner, Lesley.

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogeco The Epico service is absolutely garbage I've had to reset the box 23 times.23.Its lags,it thinks about more, then freezes No buttons on the box or the remote then work. It is to quality as the maple leafs are to stanley cup wins. 23 times in 10 days. You can do the maths

  • PaulChato Paul Chato (@PaulChato) reported

    @cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.

  • ChristianMUFC91 CB (@ChristianMUFC91) reported

    @cogeco Can you sort your connection out. Cant watch any live television, just stop go all the time like it is buffering and cant load a webpage online. Says have full service tho. Charge an arm and a leg but offer pure garbage in return. Been like this for two days now.

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @cogeco would you mind fixing the crappy reception on CHCH. It has been horrible for over a week now!

  • RecordsCOD Gavin (@RecordsCOD) reported

    @Zurpzi Cogeco, apparently theres a bad splitter box in the wall that needs to come out

  • OctaviaDaenerys Octavia Daenerys (@OctaviaDaenerys) reported

    @cogeco please fix the internet

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