Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Montréal, QC 7
Kingston, ON 7
Brampton, ON 6
St. Catharines, ON 5
Mississauga, ON 5
North York, ON 3
Leamington, ON 3
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • krakusvw74 Krakusvw (@krakusvw74) reported

    Bye bye @cogeco Awful service is what made me change

  • rickypc Ricky Chandarana (@rickypc) reported

    @cogeco @cogecohelps have been having internet issues since around 2p. Did the whole routine of reset modem, reset router. Your wifi app says there is an outage but your website says no outage for L6M 3z8. Please help.

  • MarkKennedyQW 🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Anyone else having issues with @Cogeco email service today. Very slow mail downloads and no outgoing mail is being sent. It's not specific to one device as I've tried on several. A little frustrating to say the least.

  • DogLifeOntario Bob (@DogLifeOntario) reported

    .@cogeco Do you know how ******* awful epico is? I want to jump out of a window every time i try (and I mean try) to watch it. Do ******* better!!

  • frambrady33 Paul F (@frambrady33) reported

    @cogecohelps If you're a potential customer of Cogeco, re-think it. Cogeco has a tendency to drop their services at the most random of times and quite often, when it's needed the most. And they'll give you nothing but lip service if you reach out. Money over clients.

  • NamaariB • Her_Divine_Path • (@NamaariB) reported

    What is wrong with Canada? @cogeco how dare you waste my phone time with verbal ads promoting your products. People don’t want to hear this- we want service!

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps No Steven, thanks for YOUR PROFESSIONALISM in an awful experience! @cogeco has created a how to book for completely lack common sense. For future reference the simplest answer, is usually the correct one. When a timeline begins with company maintenance, maybe begin with that

  • VelkoD Velko D (@VelkoD) reported

    @sdgkjgkjs234324 @daviddoel @Sportsnet We either pay rogers or bell lol anything else you tell ppl you're poor (Cogeco for me tho lol)

  • jpmelchiades Joao Paulo Melchiade (@jpmelchiades) reported

    Hello @cogeco @cogecohelps , I am not a customer, when call 1-866-261-4447, and select internet service (residential) an auto message says that they have an account associated with my phone number, and I need to enter a security code, how can I clear this situation!

  • Shawn_Avery Shawn Avery (@Shawn_Avery) reported

    Not sure what is worse.....John Schneider's bullpen decisions tonight or the fact that my awesome #cogeco service continues to drop every 5 minutes!

  • jaymack319 Jay mack (@jaymack319) reported

    PLEASE REPOST if Cogeco in your area Now Day 7 since @cogeco decided to do a node upgrade to our internet service. # of service interruptions #/hr 2.5 #/day 37 Total interruptions since Oct 10= 260 + Calls to @cogeco =8 from @cogeco =2 Phone hrs total = 4.25

  • faey06 Pat Compliance (@faey06) reported

    Is Cogeco down AGAIN?

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps Steven I DMed you. Tech just left & surprise there's nothing wrong with the lines as previously stated on numerous calls w/ Tech support & yday with their manager. @cogeco & @cogecohelps this has got to be the worst customer service I have ever seen. Times internet down 163

  • bworiginals2 Bryan Robertson (@bworiginals2) reported

    @cogeco @cogecohelps having both internet and TV down all weekend is very poor service. Can’t get a technician until Monday?!!! I think switching to #Bell might have to be in the plans as your service is not good at all.

  • RandyDRoss DoubleR (@RandyDRoss) reported

    Has the Blue Jays #ALCS game 7 started yet? We wouldn't know because we have #cogeco cableTV that likes to be intermittent. "Outage? No we don't have any recorded outages"

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