Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
St. Catharines, ON 21
Burlington, ON 18
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Ottawa, ON 8
Milton, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mmemouse Marcia Kennedy (@mmemouse) reported

    @cogecohelps Halp! Cogeco TV Guide sez Atlanta @ Boston baseball is on 479. SportsPak sez 438, but that's basketball. My 479 sez channel unavailable.. Contact Cogeco. So I am. Boston is currently down 3 runs. What do I do now?? I am in Wheatley Ontario

  • ManpreetSikand Manpreet Sikand (@ManpreetSikand) reported

    @cogeco what's wrong with internet in Waterdown, we re-booted modem still not full signal within the house, we had similar issues yesterday as well. Treat this as urgent so that kids can attend classes without disruption..

  • s7icky420 S7icky420 (@s7icky420) reported

    @Iucaidc @cogecohelps @cogeco +1 on this. I promise you will lose every cogeco customer who has access to bell ftth if you guys don't do something soon about the joke that is uploads speeds on cogeco in 2021

  • Voljins_JHope Darkvoljin⁷𖧵ᴱᴺ⁻ 🇨🇦 (@Voljins_JHope) reported

    Is anyone else who uses Cogeco having any internet issues?

  • Amy12724680 Guata cata pitus bery (@Amy12724680) reported

    I would like to know when am I gonna be able to work and my child to do school assignments, the absurd amount of money customers pay isn't enough to make sure we have service ? @cogeco @cogecohelps

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @ISED_CA @cogeco @QuadroNews Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • plmccarthy Petey (@plmccarthy) reported

    @cogecohelps I have a *temporary* cable strung through the trees in my front yard… and it’s been about 2 years! I called to remind Cogeco weeks ago. I have not heard back. Can someone contact me to fix this please!!

  • SoulFan_Tech Taddeus Chlodovech (@SoulFan_Tech) reported

    @cogecohelps @cogeco @CRTCeng Tried that multiple times. Unfortunately your team is unreasonable and I have to stay home all day if I want to have a tech show up. It has been a problem since I purchased my house. If they would have done the job correct the first time we wouldn't be at this point.

  • gordsmith92 Gord Smith (@gordsmith92) reported from Hamilton, Ontario

    @cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

  • s7icky420 S7icky420 (@s7icky420) reported

    @cogecohelps @Iucaidc @cogeco I know bell ftth is coming soon in my area as the trucks have been laying fiber. And that is 1.5gbps down and 900 up.

  • TFromanger Tom Fromanger (@TFromanger) reported

    @BridgieCasey @MixedUpMoney @TELUSsupport Over the years I’ve been with Rogers , Telus, Bell and Cogeco they all have issues and all give new subscribers far better deals than existing customers

  • ChristianMUFC91 CB (@ChristianMUFC91) reported

    @cogecohelps @cogeco No it is bullfighting. The match is airing on this network in the us and this is supposed to be the us broadcast but it isnt and ive had to subscribe to something else in order to watch it, after already switching my channels on cogeco in order to watch it earlier. Frustrating.

  • mythicaljayde mythicalJayde (@mythicaljayde) reported

    @cogecohelps I'm trying to log in to my sportsnet now account to watch the baseball game (as per usual), but even though I have those channels, it's saying I have no subscription to them on my cogeco account. Are there problems with 3rd party logins right now?

  • Iucaidc 🛸 (@Iucaidc) reported

    @s7icky420 @cogecohelps @cogeco that’s them leaving it out there like every company and then never delivering on their promises

  • MonkMode_ Zuppy (@MonkMode_) reported

    Another outage with Cogeco! I'm sure it's just my computer no possible way an internet company could be at fault!

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