Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 72
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Montréal, QC 12
Kingston, ON 12
Peterborough, ON 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 6
Fonthill, ON 6
Milton, ON 5
Brockville, ON 5
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • blairs1 Stephen Blair (@blairs1) reported

    @mlleKaren @cogeco I missed one of the biggest things to happen in pro wrestling in years. yet my those who streams illegal television had no issue. seems backwards

  • RealAmmarGhouri Ammar (@RealAmmarGhouri) reported

    Cogeco down in Milton area? @cogecohelps

  • nameisyuri_ Yuri (@nameisyuri_) reported

    @Sevenfold262 Cogeco is trash , I have gigabit internet but Cogeco has alot of issue

  • JenSchelfhaut Jennifer Schelfhaut (@JenSchelfhaut) reported

    @cogecohelps is there an outage in L6m 5B7, area? Website says no outages but our Cogeco internet is definitely down.

  • Peterson09N Should Be Golfing 🏌🏻‍♂️ (@Peterson09N) reported

    @theJagmeetSingh While you’re at it, can you get internet rates down as well? The few main companies control everything and rates are insanely high. Here’s looking at you Bell, Cogeco, & Rogers

  • marybeaboynton Mary Boynton (@marybeaboynton) reported

    @cogecohelps @cogeco i am reporting an outage. Phone and internet down. S/e Oakville.

  • Rowbear2001 🇨🇦LordRob🇨🇦 (@Rowbear2001) reported

    @cogeco Is anyone else having trouble with the apps on TiVo? I keep getting error code V315. I've done everything to reset the box but still says error. Netflix, YouTube, Prime.

  • rcgfrosty Brad (@rcgfrosty) reported

    @cogeco asking for a friend, they received email which looks like it’s from Cogeco stating that there internet service was upgraded on behalf of Cogeco for being a long standing customer. Fishing email or does this happen. Feel@free to Dm for other details

  • eten00 ETen (@eten00) reported

    @cogeco got notification through email that rates are going up … your service is not that good to be increasing rates I think it’s time to seek out a new provider #no #cogecoisnotthatgood

  • cogecohelps Cogeco (@cogecohelps) reported

    @philliphodgson Hi Philip. I can check for sure. Looks like we do have an outage in St. Catharine's. I'm not sure what the issue is just yet, but I can tell you there is a team working on the resolution. It should be fixed shortly #Cogeco #Alisha

  • Brooksfromdabay Brooks (@Brooksfromdabay) reported

    @cogeco can you confirm an outage in north bay? This is the second day with poor/no service. This is getting frustrating. Bills are going up and service going down?

  • mlleKaren Mlle Karen (@mlleKaren) reported

    @blairs1 @cogeco We are paying for an unavailable service.... That's funny 😡

  • Ms_RoRoTatted ***** Diana (@Ms_RoRoTatted) reported

    @cogeco @cogecohelps HELLO HI. YOU CANNOT BE THIS TRASH WITH YALL INTERNET SERVICE RIGHT NOW

  • Dpozz1314 dan pozzobon (@Dpozz1314) reported

    @startca internet down in st catharines? No reported Cogeco issues. What’s happening?

  • ChrisKalt Chris Kaltwasser (@ChrisKalt) reported from Sarnia, Ontario

    @JadahParadox @leahvallee @comcast It's a monopoly. That's what happens. Canada isn't different. Just got up here and spent 4 days escalating support tickets thru Cogeco to enable MSNBC which is in our package. I'm pretty sure it was off for all of Ontario. I should get royalties.

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