Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Check Current Status
E-mail
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Brampton, ON | 9 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 5 |
| St. Catharines, ON | 4 |
| Leamington, ON | 3 |
| Burlington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Ottawa, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@Matt_Squire1112) reported
@cogeco @cogecohelps Hello my internet is not working, I’m not sure if there is a power outage or what’s going on. Please help. Thanks
-
aiden
(@nerdyguy4k) reported
@cogeco i wish there were more providers in oakville like @Rogers because we only have cogeco and bell and cogeco only beats bell by a little bit, theyre both bad
-
Tobias Carryer
(@tobiascarryer) reported
@cogeco Here's how to fix it on Mac: Settings > Network Click on Wi-Fi on the left. Click "Advanced..." on the bottom right. Click DNS at the top. Click the plus sign on the bottom left under "DNS Servers". Type 8.8.8.8 Do it again for 8.8.8.4 "OK" and "Apply"
-
WH1TE__FANG
(@WH1TE__FANG723) reported
@cogecohelps switching to another company as soon as this outage comes back and dealing with customer service. Thanks a lot. A days work, gone thanks to cogeco internet and phone provider.
-
Hamilton FASD
(@HamiltonFASD) reported
@cogeco Any idea on timing for resolving the lack of service? Also perhaps listing the areas affected?
-
MC
(@MC92674833) reported
@cogeco When we need you the most, you FAIL! Rates go up, service goes down.
-
Crista
(@EspertaCanada) reported
@cogeco Mine goes out daily and they can’t be bothered to fix it properly. I’m really not surprised. 2 kids doing online schooling and I work from home. Can’t wait till someone else is in my area. I’d pay more just have stable internet.
-
cupcake
(@divadee_43) reported
@cogeco thanks for your crap internet. Makes working and remote learning from home impossible. Im canceling. You can take your overpriced internet and shove it up your ***.
-
Benjiman Power
(@BenjimanPower) reported
@cogeco The issue appears to be related to DNS servers - if you set your DNS servers to Google's Public DNS your service may work. DNS server: 8.8.8.8, 8.8.4.4
-
Francesca
(@chiabelss) reported
@cogeco I'm trying to call your customer service but it's cutting me off. It's understandable that there's technical difficulty at the moment but even calling the customer service is bad too
-
Patrick McGuire
(@PatrickWMcGuire) reported
@BobsFavDaughter @cogeco Not working in Burlington and out to Windsor as well.
-
God Loves You
(@Iama__Christian) reported
@cogecohelps I live in St. Catharines Ontario my Cogeco wifi is not working I unplugged it and reset my desktop after I plugged everything back in.
-
BossGirl
(@BossGir55831846) reported
@nairmak_ @cogeco @cogecohelps internet down in Burlington for the last hour. We work from home. All phone numbers not answering calls. Please restore internet. #Cogeco #nointernet
-
Inge Happypaws4
(@Happypaws4) reported
@JeremyChafe @cogeco Having been with several providers, Cogeco is by far the best. Tech issues like this happens with all companies.
-
Justin
(@justincooke182) reported
@constanzapool @cogeco No extra cost. Think of it like using Google's "phonebook" to translate addresses rather than Cogeco's. When the outage is resolved, I would switch it back to the previous state but there's also no harm in continuing to use Google's DNS servers (or any other DNS servers).
Check Current Status