Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 38
Montréal, QC 7
Brampton, ON 7
Kingston, ON 7
Mississauga, ON 6
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Russian84520129 Russian Bot (@Russian84520129) reported

    Beware! I disconnected my @Cogeco service back in August. I followed instructions and mailed the modem back as per instructions During the move the receipt was misplaced Cogeco is now charging $127! Beware of the scam. Keep your Cogeco Receipts

  • BuccioniMichael MB27 (@BuccioniMichael) reported

    @cogeco in all sincerity I have to say you are the worst company I have ever dealt with. Your epico and internet service is abysmal, only topped by your ‘customer service’.

  • LDHRYAN Ryan (@LDHRYAN) reported

    Been signed up with cogeco for 2.5 weeks, and in 2 weeks I will be moving on from them. @cogeco I truly wish the worst for this poverty company. Good luck.

  • Claddagh_09 MacS (@Claddagh_09) reported

    @cogecohelps Is there a cogeco outage in Halton hills? Cable out since around 6pm

  • mussels64 Adam (@mussels64) reported

    @cogeco it seems we are experiencing an internet outage in Milton.

  • LDHRYAN Ryan (@LDHRYAN) reported

    @cogeco has proven time and time again how insanely pathetic their support, service and customer service is. I am being billed a full billing cycle, and haven’t received my modem yet. (It’s 5 days late so far.) Do yourself a favour, pick literally any other ISP.

  • Jonsnow2929 Jon (@Jonsnow2929) reported

    @cogecohelps This is the problem right here. If the cogeco website saying no outages detected in my area, then that means they have no reason to investigate and solve the very real outage we are experiencing. Its beyond frustrating that absolutely nothing is being done to fix this.

  • rcp982 robwbu (@rcp982) reported

    @cogecohelps Welp! Cogeco Helps was unable to get me tracking information that a modem has been sent, my internet contract starts tomorrow. If I don't receive one by then I will cancel the agreement under the 14 day satisfaction clause and seek service elsewhere. Will update thread tomorrow.

  • dwyer93 Dougie (@dwyer93) reported from Windsor, Ontario

    @cogeco is EPICO down again or do your services just suck?

  • puulima Stevo (@puulima) reported

    @elkenergyinc Apparently they came back. Closed the breaker at the pole, and left. Still no phone call/knock at the door. Talked to the Cogeco guy sitting across the street. They also had no power/low voltage overnight. So assuming this issue affected all the houses on the transformer?

  • Jonsnow2929 Jon (@Jonsnow2929) reported

    @cogecohelps And the cogeco website still says there's no reported outages. This is the problem with Canada's telecom oligopoly. You have no reason to improve things because there's 0 competition. The customer gets terrible overpriced service, while rogers, cogeco, bell get more money.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

  • liberatingfem Social worker (@liberatingfem) reported

    @elkenergyinc Power came on this morning on Patrick Cres however it has gone off for a few seconds twice this afternoon. Wifi and cable are still off due to hydro ( according to Cogeco). It’s frightening how vulnerable you are with no hydro and your cell phone is not working correctly

  • VinLeafs 🍿𝒱𝒾𝓃𝓃𝓎🍿® ™️ (@VinLeafs) reported

    @cogeco is there an internet outage in Halton region?

  • LDHRYAN Ryan (@LDHRYAN) reported

    @cogecohelps @cogeco Your customer service supervisors already told me nothing can be done and told me to go ahead and cancel if that’s what I want. I’m not paying 69.99$ for a service I haven’t used/ can’t use

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