Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanPriddy pbrid (@BryanPriddy) reported

    @cogecohelps @cogeco another day with down internet? I think you owe the month free to us. Already surpassed my 20gb mobile internet for work the other day because Cogeco was down.

  • nicforget Nic Forget (@nicforget) reported

    Are other people with @cogeco having internet issues again like the other day?

  • howiedoin89 Graeme Howieson (@howiedoin89) reported

    @cogecohelps @MateaKokorovic Also love the quick reply saying there is no reported outage but then everyone is down and no response.... maybe actually check before responding on Twitter. Get your act together @cogeco

  • Ashton7343 Ashton Strang (@Ashton7343) reported

    @cogeco get your ******* **** together literally 2 province wide outages in a week you charge so much for your internet and can't even keep the service up How do I go about getting rid of your garbage internet service with the least amount of communication I dont want the stupid

  • canuckbird Jude (@canuckbird) reported

    Anyone else having issues with @cogeco internet in #ygk today?

  • howiedoin89 Graeme Howieson (@howiedoin89) reported

    @cogecohelps @MateaKokorovic Also love the quick reply saying there is no reported outage but then everyone is down and no response.... maybe actually check before reloading on Twitter. Get your act together @cogeco

  • BULLInTheKnow KN[BULL]OW (@BULLInTheKnow) reported

    @COGECO SUCKS ***!!! Every #Cogeco customer must be credited a "full month" of service. @cogecohelps is not progressive when it comes to outages, always delayed. @bell is looking real good right now.

  • AtlasBladeWorks Atlas (@AtlasBladeWorks) reported

    @cogeco Hey, yeah it’s not fixed your website and phone line is saying that the outage is back again. Across Ontario. Are you guys getting hacked or something?

  • misspettipiece Melanie Pettipiece (@misspettipiece) reported

    @cogeco is your wifi down again??

  • Travelingchicky Alicia English (@Travelingchicky) reported

    @masonictim @sullypat4 @cogeco Down in central Hamilton

  • Pxtl Martin Zarate (@Pxtl) reported

    For anybody who's facing the @Cogeco outage, it's their DNS server. This is a peace of infrastructure that you can work around by connecting to a different DNS server. You have to change settings on your devices not to use Cogeco's one - for example, Google runs one at 8.8.8.8.

  • Lepper69 Sean Lepkan (@Lepper69) reported

    @cogeco another internet issue? Work on it 🙄

  • emilyivankovic emily !! (@emilyivankovic) reported

    @cogeco hey I think your wifi went down again cause my whole grade 12 class just peaced out (including myself).

  • DPHWB_Lab Dr. Danielle Molnar (@DPHWB_Lab) reported

    Is @Cogeco out again in Niagara? Same problem as the other day.

  • MrBAndreasen Mr A. (@MrBAndreasen) reported

    @cogeco Is the internet down again?

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