Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Waterloo, ON | 1 |
| Toronto, ON | 47 |
| Mississauga, ON | 4 |
| Hamilton, ON | 1 |
| Hamilton, ON | 1 |
| London, ON | 1 |
| Burlington, ON | 6 |
| Oakville, ON | 1 |
| West Lincoln, ON | 1 |
| Belleville, ON | 3 |
| Windsor, ON | 5 |
| Ajax, ON | 1 |
| Montréal, QC | 7 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 1 |
| Calgary, AB | 3 |
| Milton, ON | 4 |
| Georgetown, ON | 1 |
| Brampton, ON | 1 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 3 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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AnarQueso (@AnarQueso) reported@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
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ian jason bradley (@ianjasonbradle1) reported@cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell
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HVACgineering (@hvacgineering) reported@ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase
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Vicki (@VickiSMcKinney) reported@cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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Katie Patterson (@PattersonKatiee) reported@Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?
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SugarHiccup (@AnnTipathy1752) reported@cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.
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Scott Dillon (@dillon4412) reported@cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!
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HumbertOst (@christiancont) reported@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
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Iqbal Faizer (@IFcomic) reported@Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.
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Therese (@theresemacdona6) reported@cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?
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Leslie Saker (@lesliesaker) reported@cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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macker333 (@mballack131313) reported@NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future
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