Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 34
Montréal, QC 7
Brampton, ON 7
Kingston, ON 7
Mississauga, ON 4
Burlington, ON 4
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • eevux Eevux (@eevux) reported

    @RealStrongLegs Who was your old ISP? I'm on cogeco and have very similar ping to your Bell connection, but I know in the area lots of smaller ISP's just lease the networks from larger companies. If so it could be a tunneling issue which Bell should be able to disable

  • lonelybadger Despair Closet (@lonelybadger) reported

    @thrillhouse41 My sub would never connect with the arc. I heads a rumor it's because the Cogeco router picks 2.5 or 5 band automatically with the same name so it confuses it.

  • Keladinus1 Keladinus (@Keladinus1) reported

    my nan bought the new TV because she always had trouble with the remote on the old one. My aunt picked out this one because it has voice controls and it's like the one she uses. Unfortunately, the stupid amazon nonsense is incompatible with the cogeco cable, so nothing changed.

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco the Plex app on EPICO continues to be a problem. The first play after restarting the box works fine, but any inactivity causes subsequent plays to fail. The only fix is restart the box. All other Plex clients are fine.

  • BloooDragonGame BlooDragonGame (@BloooDragonGame) reported

    Would be live playing the Witcher, on Twitch but @cogeco currently is having an outage in my area wasn't given an eta for a fix hoping tomorrow

  • cath22cath stormy. End Inequality+poverty! Vaccinated x2! (@cath22cath) reported

    @Qualifyfor We pay 90.00 for the phone and High-Speed fiber internet with MNSI...Windsor. I've tried bell, cogeco etc and MNSI is the best! Also, customer service and the "Tec" people are excellent.

  • alexanndrraa alexandra (@alexanndrraa) reported

    @cogeco are you trying to break a record with how many consecutive days we can go with an internet outage? Unreal.

  • elusiveodyssey Daniel Jonathan Heden (@elusiveodyssey) reported

    @cogeco - why do you broadcast CTV Barrie as the default in Oakville but CTV Toronto as the default in Burlington? Making me pay extra for my ‘local’ station is stupid. #easyfix

  • imdadjunejo Imdad H. Junejo (@imdadjunejo) reported

    @cogeco why is your phone number not working? (1855 701 8110) I’ve tried calling from 3 different phones. It does not connect.

  • Fricles77 Jonathan (@Fricles77) reported

    @cogeco if you call me one more time about money in which I do not owe you as I have never once in my life been with your **** company. I will sue for harassment. End of story.

  • BraizNasty Braison Drysdale (@BraizNasty) reported

    @DavLane @TSN_Sports I thought my box was acting up. Always having issues with Cogeco but I'm glad it's just TSN. Hope they fix it during intermission.

  • QSBLifer Josh Campbell (@QSBLifer) reported

    @cogeco I am a long time customer… stood up for installation today (moving to new home) and now on phone for over an hour getting shuttled from one person to another. The worst service I’ve ever received, so frustrated.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    Cogeco is the worst internet I have had in 15 years very patchy problem is they cry to the CRTC to not let competition in.

  • investguy44 Daniel (@investguy44) reported

    @cath22cath @Qualifyfor This is good to know. My mom lives in Lasalle and absolutely hates Cogeco and when I come down to see her, I’m going to contact them. She’s 80 and her Cogeco bill is well north of $200 a month which is ridiculous

  • Gr8WhTBeVrHuNtR 🇨🇦Gr8WhTBeVrHuNtR🇨🇦 (@Gr8WhTBeVrHuNtR) reported

    @cogecohelps @cogeco What a waste of time to contact customer service. Tell me what I should be getting but not getting. They ran a test nothing wrong but if I want a technician then it'll cost me. So spend more for nothing or spend and not get what I should. Thanks alot for nothing.

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