Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 28 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Brampton, ON | 6 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| Leamington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Burlington, ON | 2 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Ottawa, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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canam58
(@canam58) reported
@cogeco Obviously your weekend staff are high school students who know absolutely nothing about how to fix the problem .Why wouldn't you have called in the tech to fix it before Monday morning came ......Oh i see he was at the Toronto vs Buffalo game and got waisted
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Zirvus
(@Zirvus_) reported
@cogeco you are the worst internet company in all of canada ****** pathetic
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Kiss Me I’m Some Vague Percentage of Irish🍀
(@NosferEatyou) reported
I cancelled @cogeco like a month ago and they’ve still been charging me lmao don’t get their internet dudes they’re awful
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Jordan Usher
(@JordanUsher) reported
@KIRNEILL Any point in optimizing if my 100 year old house is still running on coax? Desperate for fibre but doesn’t look like it’s coming anytime soon, pulling 1000 down 30 up with cogeco in Canada.
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Niagara 411 🇺🇦🇨🇦
(@Niagara_411) reported
Cogeco internet outage North End St. Catharines- unknown reason or ETA. Online tool showing no disruptions detected. @cogecohelps
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Vivabono
(@Vivabono) reported
@cogeco It’s now Tuesday and it’s still not updated on any of our devices. In this day and age - seems weird that Cogeco hasn’t prepared for daylight savings time. Is there an actual fix coming for this?
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justin
(@justin46298132) reported
@cogeco @cogecohelps @yourtvsarnia WHY YALL INTERNET GO OUT 4+ TIMES A MONTH FOR NO REASON ITS SUPER ANNOYING PLEASE FIX UR DAMN INTERNET PLEASE
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canam58
(@canam58) reported
@cogeco Do you credit your customers automatically for your lack of knowledge to fix this problem.
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Kara
(@klynn535) reported
@WsoccerCa I get cbs sports thru cogeco but they don’t play the games that are on paramount plus. So all games this weekend are twitch for me (or VPN and American paramount). So stupid. I wonder what viewership numbers are for WSL on sportsnet
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k.a.t.e 💉💉💉
(@jacknmae) reported
@cogecohelps Is Cogeco on demand down? It’s not working for us in Burlington
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L O L
(@LastyBB) reported
@cogecohelps Once again, cogeco is down, for the 5th time this month but apparently “there are no outages in my area”
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Deb
(@sugarpopspete) reported
@RenfrewCntyScan At least they do their repair/upgrade work during the night when it is least disruptive. I am seeing a lot of people complaining about Cogeco; maybe they are trying to improve their service.
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Middle-Aged DM
(@middleageddm) reported
@BurlingtonHydro They are estimating it being restored at 10pm which sucks, could you let us know if this is @cogeco @cogecohelps fault. I got a notice they are doing upgrades in the area that could cause service disruption
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Peter Clausi
(@ClausiPeter) reported
@cogeco your service is pathetic. You're forcing me to leave. How do you fail to provide a commodity service?
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Robert McNab
(@nabber24) reported
@cogecohelps Cogeco doesn’t provide every spring training because many aren’t televised. However, since spring training has started I’m wondering when games will be available. It’s part of the package that I’m paying for. It may seem trivial but this sort of thing is a consistent problem. Thx