Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 5
Mississauga, ON 5
Brampton, ON 5
Windsor, ON 3
North York, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkGravelle10 Mark Gravelle (@MarkGravelle10) reported

    @ORPowerCorp…just pathetic…we got notice from Cogeco that there’s a power outage in our area…really…why in the hell are we getting a power outage notice from our cable/internet provider when there still hasn’t been any kind of notice/update from the Ottawa Power Corporation!

  • BrinkoftheWorld Brink of the World (@BrinkoftheWorld) reported

    @Nickywill077 @cogeco Yes, but I wish there was transparency on the outage website. It just says it will be restored one hour from whatever time you look at it.

  • ecrawf_ellen Ellen Crawford (@ecrawf_ellen) reported

    @cogecohelps What’s wrong with cogeco it’s not working

  • khawarwaheed22 《KW》 (@khawarwaheed22) reported

    @cogecohelps @cogeco Was working fine since morning, now down again...10.38am

  • Merflon Merfax (@Merflon) reported

    @cogecohelps Hi, is there an ongoing issue with Cogeco Internet and the Royal Bank? Attempts to log in give me a service error, but I have no problem if I go through another provider. Been this way all week.

  • perspicuity1 Mark Woolley (⧖) (@perspicuity1) reported

    @cogecohelps Hi Sandra. I’m having trouble setting up email on an iPad. I’ve tried a lot of things and read many help pages. I’ve just discovered I cannot change the account password on your site which makes me think it’s a problem on Cogeco’s side. Please advise.

  • Nickywill077 Nick (@Nickywill077) reported

    @cogeco As frustrating as this is, the customer service and communication coming from your team is unheard of these days! 👏kudos cogeco team!

  • crewsie_ Jeff J Crews (@crewsie_) reported

    @cogeco the music for on hold customer support needs an update. Brutal

  • ClaymoreDigital Digital Claymore (@ClaymoreDigital) reported

    @cogeco your network is crap. Been losing connection constantly. We paying 100 per month so why is your network dropping????

  • MalcolmFrench Malcolm French (@MalcolmFrench) reported

    So that’s weird. The @cogeco website can tell me there’s a power outage in my area, but the @Oakvillehydro website outages page (last updated 11 days ago) tells me nothing.

  • gautam1104 Gautam Mohorikar (@gautam1104) reported

    @cogeco why is internet have intermittent issues in Oakville all day

  • IInsaneAtheist Y F A, InsaneAtheist@Mastodon.social (@IInsaneAtheist) reported

    We're not on #Rogers for landline service here, we're on #Cogeco. They seriously need to do more to make sure these bullshit spam calls don't get through to us.

  • JohnRockyRivers John Henry (@JohnRockyRivers) reported

    @cogeco service down in Kingsville

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Cogeco: I pay quite a bit for the service I have and I cant even use it. I have lived in my place for 1 year and

  • chachababy2000 Savage Beaver (@chachababy2000) reported

    Why Rogers? Paid for internet through the winter so when I spend a few days at my cottage I'll be able to have a "work vacation". Got up there,no internet,spent 3 days on the phone, told some firmware problem.Months paying for internet but no internet.Go with Cogeco @RogersHelps

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