Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 38 |
| Belleville, ON | 3 |
| Windsor, ON | 5 |
| Ajax, ON | 1 |
| Montréal, QC | 8 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 1 |
| Calgary, AB | 3 |
| Milton, ON | 4 |
| Mississauga, ON | 4 |
| Georgetown, ON | 1 |
| Brampton, ON | 2 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 3 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Markham, ON | 3 |
| Perth, ON | 2 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Burlington, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Alise-Ann Glover (@aliseann_glover) reported from Port Hope, Ontario@cogeco Called your customer service team and it seems to be resolved.
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B. (@bryancomplains) reported from Hamilton, Ontario@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
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Marshall Memorial UC (@mmuc) reported from Dancaster Courts, OntarioOur Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster
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josie robinson (@josielr14) reported from Peterborough, Ontario@cogeco our tv just went out so is our internet and phone any issues in Peterborough
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Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back
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Ms Jones (@TeachingMsJones) reported from Oakville, Ontario@cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Dwight Stead (@DwightStead) reported from Lincoln, Ontario@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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Muskoka Car Guy (@nobleroberson) reported from Huntsville, Ontario@cogeco internet is out again today on Silverdale dr Huntsville Ontario. I believe the the problem is from Aspdin Rd lots of tree on line from a couple of Kms from storm last week.
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AlexJugloff. (@AJugloff) reported from Hamilton, Ontario@cogeco is there an internet problem in upper Stoney creek ??
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101.3 myFM (@1013myFM) reported from Milton, OntarioThere is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.
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Lu (@lieu_days) reported from Burlington, Ontario@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.
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Stu (@StucastleUtd) reported from Hamilton, Ontario@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.
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Coach Brock (@Coach_Brock) reported from Burlington, Ontario@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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