Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 23
Hamilton, ON 18
St. Catharines, ON 18
Sarnia, ON 15
Welland, ON 13
Kingston, ON 13
Windsor, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 11
Mississauga, ON 11
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • williampalexan1 williampalexanders (@williampalexan1) reported

    @cogecohelps @cogeco you have an amazing employee named Heidi that works for customer support. I deal with her today. Do whatever you can to keep her she’s is definitely an asset. After a customer who was about to cancel your services after.... 1/2

  • AndrewKell1 Andrew Kell (@AndrewKell1) reported

    @cogeco i don't have access to nat geo tv on the global tv app even though I am subscribed. They said to check with my service provider.

  • alana_maskell Alana Joy🇨🇦 (@alana_maskell) reported

    Cogeco sucks. Service is horrible when you complain!! $300 a month for less and less service!!

  • RiosPhoenix Phoenix | Michael (@RiosPhoenix) reported

    Damned internet keeps going down in Windsor. From MNSi and Cogeco mainly. Paying full tuition for online school and neither me nor my teacher can even be in a class call is unacceptable. It’s down in Lakeshore and Tecumseh as well.

  • klozzon OliverKlozzon (@klozzon) reported

    @cogeco Down again !!!!!

  • RachaelLiz98 Rachael Elizabeth (@RachaelLiz98) reported

    @sytinvitations @cogecohelps @cogeco What area are you in? I’m in Hamilton and it just cut out

  • klozzon OliverKlozzon (@klozzon) reported

    @cogecohelps @cogeco Cornwall and my colleague in Toronto confirmed they are down too

  • jinglebelltwitt glenthiessen (@jinglebelltwitt) reported

    @cogeco Internet down again in Burlington Why does this keep happening? Ready to switch provider because this is soooo ridiculous on how many times it goes down. Can’t get work done and kids are fed up too.

  • ShxriMua TINA TURNER🇳🇬♈️ (@ShxriMua) reported

    @cogeco internet never working yall deserve to go out of business

  • anguswestie Joyce Neill (@anguswestie) reported

    Is cogeco down in SARNIA

  • lesliedunn45 Lesismore (@lesliedunn45) reported

    @cogeco is there an issue this evening? Internet is soooo slow!

  • pawprints1986 Melanie R 🇨🇦 (@pawprints1986) reported

    @sytinvitations @cogecohelps @cogeco Can't speak for tv but internet 100% out, modem currently receiving no signal (not sure how nerdy you are lol but no power in download or upload channels within modem diagnostics. Can you tell I've had to call enough times?)

  • Knowlegizpower ScientiaPotentiaEst (@Knowlegizpower) reported

    @sytinvitations @cogecohelps @cogeco All west end by the university is down. Scroll down. It’s been like that for 4 hrs at least . Cogeco sucks

  • adi_cat adicat (@adi_cat) reported from Oakville, Ontario

    So like, is cogeco down... again? le sigh.

  • momgosomething Kimberly 🇨🇦 (@momgosomething) reported

    Honestly Cogeco, your internet cuts out every 2.5 seconds, why can’t you cut out the landline for the rest of the evening?

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