Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Brampton, ON | 9 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 5 |
| St. Catharines, ON | 4 |
| Leamington, ON | 3 |
| Burlington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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I boop snoots.
(@i_boops_snoots) reported
And the Crave app suddenly won’t load on the EPICO box either - which I pay for as part of my Cogeco package. I miss my TiVo boxes. Wish I hadn’t switched to EPICO, it’s been issues with these boxes from the start. I’ve been staring at the crave loading screen for 5 minutes now
-
MPW
(@markwarburton72) reported
from
Sarnia, Ontario
Does anyone else's @cogeco fibre home internet disconnect every 10 minutes or so for about 5-10 minutes at a time every night lately starting around 11pm? Getting ridiculous now. Restarted modem many times now. Been on hold for 30 min for tech support yet again... #cogeco
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peachjr
(@wpeachjr) reported
@CraveCanada Still not seeing it Niagara. i have crave through cogeco. any help?
-
myobfool
(@myobfool) reported
@WAUUGHHHH @PaulChato @cogeco Odds are it was an automated phone bank using VOIP and a bank of DID #'s that they bought or stole and are spoofing the calling number. Sucks Paul, you probably did the only logical thing till they move onto the next victim. Hey can you give them JT's # in Ottawa
-
Jonathan Carrigan
(@J_Carrigan) reported
@cogeco @cogecohelps website now says no outage in my area but we still don’t have internet. I called support and confirmed there is still an outage 🤬 After 3 days of waiting with no useful info I’m calling Bell.
-
Kevin Siddique
(@kboxlive) reported
@cogeco must be getting desperate because they're sending shady reps door to door to sell Internet. This is the second time now. Visible ID and a nicer demeanor would help. I don't need to be insulted after I ask the rep to leave *three* times. #ThoughtItWasABurglarInTheHood
-
Gav
(@RecordsCOD) reported
@Flawlengence @aramszn **** idk i got the cogeco default
-
Paul Chato 🇨🇦
(@PaulChato) reported
@trav_mitch @cogeco Doesn’t help when you have hundreds of calls 5 min apart. Then it’s just the endless ringing that drives you nuts.
-
OuuPieceOfCandy
(@oupieceofcandy) reported
I am disappointed in @vmedia & @cogeco. Since Friday I've had no internet and they've haven't resolved the issue. Spent Christmas alone and now this, thank you for single handedly ruining my Christmas holidays.
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Brockville & 1000 Islands County Radio
(@ScannerLeeds) reported
ALL RADIOS ARE DOWN DO TO COGECO ISSUE IN AREA UPDATED FIX TIME IS 20:30 TONIGHT
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Mick
(@Mick_Chow) reported
@CTVLondon A TV Cogeco rep called 911 on me when I was returning a cable box. For no reason. She had attitude problems. Plus its Windsor and I'm Chinese. They do that here.
-
Swoace
(@swoace) reported
Since the storm down here in Fort Erie we haven't had internet service. Between @telus and @cogeco I pay over $350 a month. Telus coverage is brutal by the border and Cogeco can't seem to get a tech out. A lot of $$ to put out every month to not have services when you need them
-
bmaggiemay
(@bmaggiemay) reported
At Cogeco I haven't have live TV in 4 days in Windsor & area. what's the problem. My landord pays for every thing. I can't give his name out he away hunting. Fix it or I'm going back to bell
-
David Winter
(@RealDaveWinter) reported
seems like @cogecohelps & @cogeco are having some real problems today in brighton.
-
Mark Housden
(@MarkHousden1) reported
@cogecohelps Would like my internet connection back but Cogeco dont seemed interested no customer service , no communications .Worst internet provider in the country !!!!!