Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thorold, ON | 1 |
| St. Catharines, ON | 4 |
| Toronto county, ON | 3 |
| Toronto, ON | 52 |
| Montréal, QC | 7 |
| Hamilton, ON | 1 |
| Burlington, ON | 2 |
| Brampton, ON | 2 |
| West Lincoln, ON | 1 |
| Brockville, ON | 1 |
| Pembroke, ON | 2 |
| Vancouver, BC | 1 |
| Nepean, ON | 1 |
| Bells Corners, ON | 2 |
| Ottawa, ON | 4 |
| Kingston, ON | 1 |
| Cambridge, ON | 1 |
| Mississauga, ON | 3 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 1 |
| Port Colborne, ON | 1 |
| Sarnia, ON | 1 |
| Stirling-Rawdon, ON | 1 |
| Welland, ON | 1 |
| Ajax, ON | 1 |
| Collingwood, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Rolomite (@rolomite) reportedHi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?
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RAJA’s Picks (@RajaPicks69) reported@cogeco Internet is down in Kingston area fix it ASAP you ******* morons
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🇨🇦 Make It Home YGK (@MIHomeYGK) reportedMassive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.
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fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 POPS 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported@LaciMarieKnight The CRTC controls all in Canada & creates regional monopolies , allowing companies to continue giving poor service at high prices. Bell Canada is the worst of the worst with Cogeco and Rogers close behind. They render only services they have to give while controlling what we see.
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B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
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Ashleigh Atkinson (@IronForgedFit) reported@cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.
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Heisenberg (@IvantheTerr72) reported@cogeco are there any issues impacted Milton? My Wi-Fi is going off-line.
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kait (@kitty_kattkait) reported@catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you
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Mike (@michaelzapper) reported@cogecohelps Hey Cogeco. I was made aware that something on my network is being used without my permission to participate in cyberattacks. Would you be able to tell me the time this occurs if I called in
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eppigy (@eppigy) reported@cogeco what’s up with the network in eastern Ontario? Expected up time!? Even your site is down.
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Lexi (@Lexi58746074319) reported@wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!
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Smurfetteqt (@smurfetteqt) reportedShocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps
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JerryP (@yarop) reported@peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
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Bob Loblaw (@Avocado26430508) reported@cogecohelps Absolutely no help in dm either. Phone disconnected after an hour of waiting for customer service. My 84 year old mother is now crying and beyond frustrated to see if her service has been canceled. Ask for a phone call cogeco wont do it. She was with cogeco 39yrs