Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
St. Catharines, ON 21
Burlington, ON 21
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrascocortesL LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    @cogeco internet down lakeshore road Burlington

  • Newsies1 Newsies❤️ (@Newsies1) reported

    @cogecohelps @cogeco They answered, heard I was trying to cancel internet (keeping cable) and then put on hold and left for 45 minutes and counting

  • lettienets 🌻Loretta Ray 🐈‍⬛ 😷 (@lettienets) reported

    @cogecohelps Is cogeco down in Bay St S area downtown Hamilton?

  • jsteip Julie Steip (@jsteip) reported

    @IndyW12 @cogeco Our is out too. Called tech support. There’s an outage in the area.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco they keep on raising rates I keep on reducing my service.

  • onthetabledream 🌷nthetable&dreaming (@onthetabledream) reported

    Not off to a great start for the long weekend. 1. Came home to find the neighbours next door had cut the internet cables that were buried in their front lawn. Cogeco won't come until Sunday. 2. While on my run: some guy in a car stopped & rolled down his window to stare at me

  • devynfarrugia Devyn Farrugia (@devynfarrugia) reported

    @cogeco @cogecohelps any internet issues in Burlington Ontario? Cannot stay connected

  • HutsonWilmot Wil Y Hutson (@HutsonWilmot) reported

    @ryck_nancy @SGirardau @cogeco Oh yeah, the idiot Trudeau said he would help us out with the high cost of our Cell phone & cable provider rates?? Another one of his lies.

  • IndyW12 IndyW (@IndyW12) reported

    @cogecohelps @jsteip @cogeco Thanks for the update. There was work being done at the box on Lott Crescent, now that they are gone, the service is down

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    37 mins on hold now. If the queue to speak to the disconnection reps is this long, how many other @cogeco users are also leaving? My guess is either a LOT, or they've got 1 person answering this line. Either way, it's yet more poor customer service on their part /5

  • AbhimanyuSeth17 Abhimanyu Sethi (@AbhimanyuSeth17) reported

    @cogecohelps I believe Cogeco never helps

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    The @cogeco hold music is the final insult....a fingerstyle guitar rendition of Phil Collins' 'Against All Odds'. On repeat. No beginning, no end. No resolution of chords or melody. Maddening! 😣😵‍💫 4/

  • ashleigh_latham ShweeLeigh1616 (@ashleigh_latham) reported

    If I can give anyone/everyone a piece of advice it's DO NOT GET @cogeco !!!!! It is THE WORST service we've ever had. We are canceling everything with them. Wish we had @Bell fibe where we live cuz it was amazing at our other house.

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    Not one Cogeco rep has apologised for the delays or crappy service, I price hike. Nor have they made any attempt to retain me as a customer. Definitely time to say goodbye @cogeco ! My new ISP? I have yet to have to wait to speak to a rep. 3/

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    Finally decided to cut the Cogeco cord. I've been unhappy with their hiccup-filled, over-priced internet service for years, and just got word of a price hike. One of their competitors was having a sale, so the timing seemed ideal 1/

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