Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 69
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Kingston, ON 12
Montréal, QC 11
Peterborough, ON 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 7
Brockville, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • louisD57830424 lou (@louisD57830424) reported

    @cogeco massive problems across Ontario with your internet currently, downdector showing tons of issues. Perhaps you should look into your stability considering I pay your top tier highest fibe available. I’d like to actually use the service I pay for.

  • KevinHenahan Kevin Henahan (@KevinHenahan) reported

    @AboutRogers The evening of the service outage, I received my Rogers bill for cellphone and data. The bill came by email. Fortunately, or unfortunately, my home internet provider is Cogeco, so I had internet. Hope your merger with Shaw goes through ok. Vote yourself a big bonus if it does.

  • kevinmenzel Kevin Menzel (@kevinmenzel) reported

    Rogers/Bell/Cogeco/Telus do NOT have a monopoly - not even close - on enterprise level, full BGP-tables internet access in Canada. So when critical services go down because someone chose "just Rogers" that was the choice to have a single point of failure.

  • HomeWorldof worldof_home 🌸 (@HomeWorldof) reported

    @Eliza021502 @sunlorrie @TELUSsupport We have Telus cellphones and Cogeco internet, no issues.

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @nspector4 Videotron will go national. They are not as good as Cogeco in customer service but they are way way better than Rogers and Bell.

  • nikgazcs2 Nick Gazerro: Part 2 (@nikgazcs2) reported

    @SmileyYYC @RogersHelps Yes. You want TV? You want internet? You want a provider that cares about you and would never leave you without internet for more than one day? Cogeco provides all of that. It seems like you work for Rogers, because I was surprised when you said no to Cogeco.

  • JCstand2gether J C (@JCstand2gether) reported

    @Mommy2bS @RogersHelps We had cogeco it was bad not bell fibe. Sometimes it a sob too but definitely better.

  • 11681wolfman Lonewolf_1681 (@11681wolfman) reported

    @JacobPacheco6 Do you have Cogeco service where you live?? They have pretty good service

  • saypoptics ✧ juni! ✧ (@saypoptics) reported

    @yaepotchi FRFR .. . as bad as cogeco is im GLAD im on it rn FJDHFHDJ

  • FletcherSpencer Spencer Fletcher (@FletcherSpencer) reported

    @RogersHelps So your **** up is going people scammed now. Amazing can't wait for you to take $5 of my bill. I'm talking Bell and Cogeco tomorrow to see what they have to offer me. Anything is better the Rogers at the moment.

  • ScaniGryph Scani, fast birdcat (@ScaniGryph) reported

    @DrWildlife TekSavvy basically has their hands tied because they don't own their own infrastructure. We've had enough of the Cogeco service that they rely upon here, and are going to swapping away from them this coming week.

  • MsJTinCanada 🦋Jackie🦋 (@MsJTinCanada) reported

    I keep getting warnings from Cogeco about interruptions this coming July 12, but so far my network has been okay. It was wonky yesterday morning, but now it's fine.

  • communistto michael (@communistto) reported

    @meganysta @TekSavvyBuzz I wrote my major paper on internet infrastructure and inequity in access 13 years ago and I think it is more important now. Toronto owned and could have extended a robust wifi network in the 2000s but sold it to Cogeco.

  • stephswitzer Stephanie Switzer (@stephswitzer) reported

    @Middleaged75 @CheriDiNovo @Rogers I also have split services. Cogeco for the internet and Rogers for Cell Service.

  • Toastheaven Toastheaven @ Finding Fancy Rocks (@Toastheaven) reported

    @electricmareeps My internet is on cogeco but BIG SAME HAT. I've always avoided Rogers cause prices aside, their customer service blows.

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