Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 79
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 16
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 12
Peterborough, ON 12
Oakville, ON 11
Niagara Falls, ON 10
Ottawa, ON 7
Milton, ON 6
Fonthill, ON 6
Brockville, ON 6
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cogeco Cogeco Ontario (@cogeco) reported

    (2/2) We do not have an estimated time of resolution for now but we will keep you informed as the situation evolves. We are sorry for the inconveniences this situation may cause. - Tristan Cogeco

  • Sammi_89_ Sammi (@Sammi_89_) reported

    Please fix it @cogeco!!!!

  • catstacosgin kendra (@catstacosgin) reported

    @cogeco Hey Cogeco! Could this cause an internet outage in the south end of Peterborough area? Thanks!

  • hynesallie allie ⚓️ (@hynesallie) reported

    So our cogeco goes up, even tho it wasn’t supposed to, and has more days it’s not working than when it does work. Someone please make this make sense to me. 🙄😤

  • inhousemouse Beth-Ann (@inhousemouse) reported

    @cogeco In Windsor, all of our cogeco just went out. Is this part of that issue?

  • paulCanada1972 Paul from Canada (@paulCanada1972) reported

    @TekSavvyBuzz rents the lines from @Cogeco and resells the service at about the same price as Cogeco, but Cogeco offers a discount under-selling Teksavvy's price to get their customers, then raises prices once they have the customers. Really shadey business practice @CRTCeng

  • paulCanada1972 Paul from Canada (@paulCanada1972) reported

    I am on a fixed disability income and I switched from DSL on @TekSavvyBuzz to cable on Cogeco which was already $35 more a month. I switched because of the price savings guarantee, now barely a month into my new service and I am being told that Cogeco is increasing the price?!

  • cogeco Cogeco Ontario (@cogeco) reported

    (2/2) We do not have an estimated time of resolution for now but we will keep you informed as the situation evolves. We are sorry for the inconveniences this situation may cause. - Tristan Cogeco

  • StylinSlob Joe Bidongo (@StylinSlob) reported

    @cogeco can’t send someone to fix my broken internet for three days! Terrible service.

  • DEGHawkLeaf D.E (@DEGHawkLeaf) reported

    @cogeco hi I ordered a ppv see njpw presens forbidden door and it keeps going out in didn't spend $49.99 plus tax to not get too see it it's been out for going on 10mins now please fix it

  • keljay1224 Kelly Stewart (@keljay1224) reported

    @cogecohelps Hey #cogeco what’s up your internet service in St Catharines ON ? Everytime I call tech support your lines hang up on me😡

  • EklipzeEh Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    Looks like we’re having technical problems with @cogecohelps for the 507183th time since I started paying them… this is insanity, why is my internet less reliable now than it was back in 1995? I wanted the nostalgia of the ninja turtles NOT dial up internet @cogeco

  • Glub1natoorr Caleb Glube (@Glub1natoorr) reported

    Worst part about being Canadian. Internet monopolies. Called @cogeco atleast 4 times in the 2 months being home. While I was in Florida I called an ISP 1 time to get it set up. This is horrendous

  • kevinkaye Kevin Kaye (@kevinkaye) reported

    Please explain what can be done to improve Internet signal in Niagara Falls @cogeco and @cogecohelps . We've been experiencing interruptions dozens of times for several hours or days over the last many months even after recently replacing the router.

  • hawkwardbirdman Hawkward (@hawkwardbirdman) reported

    It's glutinous to think @cogeco wants 12 extra bucks a month when they're constantly failing to provide me with what's paid for. Tv is often little more than static and the internet is often a mess that arbitrarily disconnects for 20 min a day. Fix it by September or I walk.

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