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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrascocortesL
    LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    @cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • MUgowanne
    SAF (@MUgowanne) reported

    @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

  • LoneSlug
    Agent Kujan (@LoneSlug) reported

    @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

  • Seaniebutts
    that gay guy (@Seaniebutts) reported

    @cogeco sucks

  • brutal83
    James Gruythuyzen (@brutal83) reported

    @cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.

  • quietlybless
    Norm (@quietlybless) reported

    Just another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.

  • JGooballs
    Klink VonSchultznbundy (@JGooballs) reported

    @Oakvillejaysfan Some companies have garbage customer service but not Cogeco.

  • Mitts64
    🇨🇦BR (@Mitts64) reported

    @merry123459 Sadly, Cogeco and Bell also play their games. None are a millimetre better. Until the government wakes up and breaks them down nothing changes.

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?

  • niagaragolfgirl
    Carol LG (@niagaragolfgirl) reported

    @cogecohelps we are now in the middle of the 3rd outage we’ve had today since noon hour. What’s going on? I pay $40/month for a Rogers mifi to back up my Cogeco internet when it goes out!

  • quietlybless
    Norm (@quietlybless) reported

    @handiclapper @cogeco @CRTCeng He said he's a Canadian born Nigerian.But again , if you're educated in the school system and bothered to get to know or hang around another culture , your accent isn't as thick as those that just arrived here. Never. This woman just didn't speak the way he liked.

  • pissinoffthe
    Chuck Felsea (@pissinoffthe) reported

    @NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.

  • EmperorSurjit
    Surjit Mohan Das (@EmperorSurjit) reported

    @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

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