Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 16
Welland, ON 13
Kingston, ON 13
Windsor, ON 12
Oakville, ON 12
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dawnthehorizon sarah | GEN (@dawnthehorizon) reported

    Ain’t nothing better than having to completely change your day around because you have to get your internet “fixed” again, and the technician can show up sometime in the span of 4 hrs. @cogeco ,please when outages or lines are cut, properly fix it. @cogecohelps

  • JessiGrl316 ✝⚓JessiGrl 🐈🐿 (@JessiGrl316) reported

    @ryck_nancy @oirani1 @lakecitygirl I use Teksavvy, $50/mo for internet. They use Cogeco lines in SW ON. See if they're avail in your area. They also have home phone, but not cell. I still had the net when Rogers went down a few months ago. For that reason, I'm glad my services are split.

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    @cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    I've had this tv and internet with @cogeco for years. I've just cancelled my service because I've been offered a MUCH better deal. I'm being charged $75 cancellation fee for EACH service. $150 to cancel! Disgusted and pissed! #cogeco #internet #ripoff

  • AstroNattie Natasha Bristowe (@AstroNattie) reported

    @cogeco been without internet all damn day please hurry and fix the outage I want to play my games

  • aaniinichii Aanii Nichii (@aaniinichii) reported

    @cogecohelps I was told by other Cogeco customers in our building that while the main support centre says all is normal. They have been told by the technician that the cogeco connection to the building is faulty. Please help, our we will go somewhere else, after at least 10 years

  • joergb007 Joerg (@joergb007) reported

    @cogeco TiVo. When is Cogeco finally developing an App that is working. TiVo is sooo bad that I might need to switch provider. Only randomly works.

  • RichardGodsmark Richard Godsmark (@RichardGodsmark) reported

    Trying to cancel my services with @cogeco and I have been on-hold for 30 minutes and counting. Wonder if I will be asked why I am cancelling my services. :-)

  • mrafayaleem Rafay Aleem (@mrafayaleem) reported

    @cogeco are you guys down in Burlington? Please confirm

  • bignumber55 Sean, Nickname "Goody"..........just a dude. (@bignumber55) reported

    @jebba67 @cogeco Rogers is just as bad!

  • Tadds19 Joe Milanista (@Tadds19) reported

    @cogeco internet sucks. They tell me they see nothing wrong yet I still can’t connect to the internet lol. How about you send someone over instead of making me wait 2 days…absurd company

  • nagr68 Rich (@nagr68) reported

    @cogeco is there an outage in Niagara Falls?

  • TheArcticDev The Arctic Dev (@TheArcticDev) reported

    @TekSavvyCSR just curious if there is a widespread outage right now? I’m Niagara using Cogeco and my connection is down and there is a massive hold time on support.

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    Today is a nope. I forgot my emergency pain pills at home. :( Just going to the Cogeco dinner Saturday night overdid it for me.

  • fokieee Sk (@fokieee) reported

    @cogeco Hi, we have an internet outage in Burlington since 11:00 am this morning . Your outage map says that it’s resolved but we still don’t have service!

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