Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 5
Brampton, ON 5
Mississauga, ON 4
Windsor, ON 3
North York, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cb_booboo Deedee (@cb_booboo) reported

    @cogeco please get it together. I am working from home and my kids are doing virtual schooling. I am getting a busy signal when trying to contact.

  • SitecoreChris SitecoreChris (@SitecoreChris) reported

    @cogecohelps @lapensee182 Yes is it a full cogeco outage? Cannot even call tech support it keeps hanging up

  • 1028YQ948337683 sleeptight (@1028YQ948337683) reported

    @cogeco All the people in the house just lost the access to online school. Please fix it ASAP. Thank you.

  • jasonlamb Jason Lamb (@jasonlamb) reported from Hamilton, Ontario

    Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.

  • copetoons Mike Cope (@copetoons) reported

    Apparently Cogeco is currently having a major internet outage across Ontario? Since “snow days” were being debated for remote learning, I guess kids/students can still celebrate “no internet” days :) #OntEd #HamOnt

  • swd_titus Stefan Titus (@swd_titus) reported

    @cogeco Down in Hamilton. Again. No joke, almost once every month for 1 year.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • fictionscribble Jillian Dagg (@fictionscribble) reported

    @cogecohelps Is there a.Cogeco Internet outage in Fort Erie?

  • DanRusnac Dan Rusnac (@DanRusnac) reported

    @cogeco Where is the issue? Everywhere?

  • JustinBuonocore Justin Buonocore (@JustinBuonocore) reported

    @cogecohelps Cogeco TV works but internet is down in Stevensville (Fort Erie) as of 10am Jan 5th. So much for working from home and online schooling today. Cant blame cogeco. We all broke the internet. Lol

  • imTheMadigan Thwarter of Wiles (@imTheMadigan) reported

    @cogeco your internet keeps dying, tried calling your support line and it keeps disconnecting me or hanging up on me #cogecointernetfail

  • StamandTanya tanya moutsatsos (@StamandTanya) reported

    @cogeco Internet down here in Leamington, can't even get on your website and tech support goes to busy signal right away

  • colemcfarlane colemcfarlane (@colemcfarlane) reported

    @cogecohelps Our business internet access is down. I’m also unable to reach Cogeco support or access the Cogeco website. Is there a known issue in Oakville?

  • JayC9000 Jay Carr (@JayC9000) reported

    @cogecohelps If all other support channels are offline, someone at Cogeco should be updating Twitter. Instead... Crickets.

  • ashley_humble1 ashley_humble1 (@ashley_humble1) reported

    ANOTHER OUTAGE? UGH, I'm leaving Cogeco soon. They can't even keep up with their tv guide. Shittiest plans, and constant loss of internet connection @cogeco @cogecohelps

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