Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PeachesSo so this is Peaches... (@PeachesSo) reported

    @KingAndJames @Bell_Support my cogeco was down from 7 until at least 12. back up now.

  • w8cjs The Rapscallion (@w8cjs) reported

    Cogeco internet sucks ****! That is all!

  • Cpalloway Chris palloway (@Cpalloway) reported

    @cogeco hey so I haven’t had. A full day of internet for a week now and it’s been unstable for the past 6 months how is it this hard to provide a good service….

  • kinsonalley Allyssia (@kinsonalley) reported

    Seriously, I’m going to send you my Telus phone bill to pay this month. I only have 6 gb on my cell plan and I’ve used more than half of that in the last day and a half because the cogeco wifi sucks *****!

  • cogeco Cogeco Ontario (@cogeco) reported

    In these difficult and unprecedented times, Cogeco wishes to support the citizens of Ukraine. 🇺🇦

  • Niagara_411 Niagara 411 (@Niagara_411) reported

    @MeanMrGene @cogeco @cogecohelps Strange. I’m in the north as well. It’s been off and on all night and now complete outage and I can’t access the Cogeco website from cell service which is working for all other internet pages. Ugh, frustrating.

  • bigcheeser69 Christian 🌊 🇨🇦 🌊 (@bigcheeser69) reported

    @Niagara_411 Left them 5 months ago and it was the best move ever! Cogeco is terrible esp in bad weather and the CSR’s not all but most don’t help or want to help. They don’t communicate within the company to make sure the customer is taken care of. They just want your money. @cogeco

  • littlemmm Michelle Matta ♼ (@littlemmm) reported

    @cogecohelps my street in Burlington has had a pretty lengthy and frustrating cogeco problem this week and I’d like to request we all get a bit more info if nothing else. It’s hard to be patient and understand why this problem is so unfixable

  • SkyTheSenpai Bronson (@SkyTheSenpai) reported

    @Niagara_411 They’re never directly informed to customers, but their cogeco site for internet status does list planned maintenance days, its usualy very early morning or very late at night for least disruptions, since off peak

  • MShadowrocker mike shadowrocker (@MShadowrocker) reported

    @cogecohelps @cogeco COGECO SHOULD BE ABLE TO FIX IT............JUST YOUR JOB ......AND DIG .......GEEEEEEEEEEZE YOU KNOW

  • SineadSeraph Sinead (@SineadSeraph) reported

    @cogeco please fix your service in Burlington!

  • DJHutchinson2 Deny 🥋-----Sarah Jane (@DJHutchinson2) reported

    Just spent the last HOUR HOLDING on the phone with @cogeco @cogecohelps what a bunch of BULLSHIT!!!!!!! Just give me a service that actually ******* works! THAT''S all I want. Paying thru the nose for a bullshit service is not how win over your customers!

  • DJHutchinson2 Deny 🥋-----Sarah Jane (@DJHutchinson2) reported

    @cogecohelps @cogeco After holding FOREVER nothing got resolved. I switched from Bell to Cogeco so I WOULDN'T have these problems yet here we are! I pay a FORTUNE per month for this cable service & have had NOTHING but problems for the 30 days. No I have not fixed or resolved ANYTHING! 1/2

  • cogeco Cogeco Ontario (@cogeco) reported

    In these difficult and unprecedented times, Cogeco Inc. wishes to support the citizens of Ukraine. 🇺🇦

  • MShadowrocker mike shadowrocker (@MShadowrocker) reported

    @cogeco SO WHY DO I GET THAT CRAP.........OR ARE YOU GOING TO MAKE THAT UP TO I CAN NEVER GET THE RIGHT ANSWER MY COMPUTER IS BRAN NEW......ALSO

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