Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 29 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Brampton, ON | 6 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Ottawa, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Burlington, ON | 2 |
| Markham, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Hewitt
(@Goldegearz) reported
@doctoriceman200 @cogeco There’s a power outage downtown. It’s probably the issue
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Susan Mitchell 🇺🇦
(@mitchel_susan) reported
@LloydOsten I think it's both. I've watched, and when it kicks me out, it's not due to signal strength. Wifi can be bad here (Cogeco), so it's another annoyance.
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clicker
(@clicksalot99) reported
@theoxman @cogeco Internet is legit cutting out ever 30 minutes in Niagara Region for the past 2 days. I have never seen such bad internet service
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Fernando Silva
(@fernoorg) reported
@cogecohelps L9T6H6 Milton. Internet upstream down to kbps, this is ridiculous. If you call support they never admit it's congestion, and never a problem on my end. Neighbors experiencing similar speeds. Do something about it Cogeco!!!
-
Valerie Davies
(@vdavies65) reported
Having multiple issues with our Cogeco TV. At this point we are waiting for a Techie to come tomorrow after 5 p.m. I have noticed a time factor here. Today again during the local news at about 12:10 it breaks up & GOES completely off air. Just like someone is flipped a switch.
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david oxley
(@theoxman) reported
@cogeco I see my internet bill is now $76. It used to be $69 and the service is way worse. How do you sleep at night you crooks?
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
Now 4 and a half hours that @cogeco internet has been down. So much for my plans tonight. #Cogeco
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Valerie Davies
(@vdavies65) reported
So frustrating with our Cogeco TV. Finally after weeks of having 3 channels all picelatinf we finally get a techie in and he diagnoses the problem as the outside line needs replacing. Says nothing wring with the boxes. We waited a couple weeks for the linemen to arrive.
-
Nancy_Ryc- proud yob.
(@ryck_nancy) reported
@cogecohelps It amazes me that the services you provide are not up to par either. I have really slow internet . I have to do a restart every day to try to get it back up. No, I am done talking to Cogeco. All service providers should be ashamed for gauging customers. @CRTCeng .
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Sean M
(@seanmcc45) reported
@cogeco very, very disappointed in your chat function. Horrible customer service. Trying to help my parents, Jen from your chat wouldn't offer any help at all claiming the equipment supplied by your store wasn't there's. Thankfully we got Larry on the phone. Greatest tech ever!
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FilmGamer
(@FilmGamerOne) reported
Thanks alot @cogeco none of my DVRs recorded the latest episode of @thegoodfight on Women's Network channel 763 and there's no re-runs available so now I have to wait a year to catch it on streaming. You did the same thing last season and I had to wait a year and a half to watch.
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Taylor Ando (Imeson)
(@TaylorImeson) reported
@cogecohelps At this point it is probably less of a waste of my time to cancel my Cogeco services all together and pay more for a different company.
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Valerie Davies
(@vdavies65) reported
@cogecohelps to all of you for your support & help lately as at 5:15 our Cogeco TV Internet, home Phone &WiFi are all back working. Thanks to a COGECO technician who knew what he was doing. Fixed the issue right away. The brand new cable laid 12 Sept had TWO FAULTY ends. THANKS
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foontzoot 🇨🇦
(@SinisaPetkovic) reported
@cogecohelps Looks like @cogecohelps is off today, as is their internet service. Maybe @cogeco can help?
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david oxley
(@theoxman) reported
Thanks Cogeco for raising internet prices $6 for worse service. #Thieves