Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 26
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Ottawa, ON 4
Mississauga, ON 4
Milton, ON 4
Windsor, ON 4
Markham, ON 3
North York, ON 3
Leamington, ON 3
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Woodbridge, ON 1
Cornwall, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeMeloche T0x1cN1tr0 (@LukeMeloche) reported

    @cogeco Seems to be still down in Windsor. I had my wife try to restart modem and router and it's red.

  • davegagan1 all hockey matters (@davegagan1) reported

    @cogeco is there an issue in the Renfrew Ontario area?

  • _bpaiement BP (@_bpaiement) reported

    🧵4/6 Cogeco initially refused to send another technician. After significant escalation through OXIO, they finally agreed to another visit—only to cancel it three days later, claiming there were “area-wide issues.” These are unrelated to my problem, which continues unabated.

  • davegagan1 all hockey matters (@davegagan1) reported

    @cogeco It’s not an outage. It’s a technical issue with one box on one tv. We have three different connections and on.y two are working. If this doesn’t fix itself soon I will call support

  • ZussMC . (@ZussMC) reported

    @cogeco how to report an outage?

  • gaudall dee gaud (@gaudall) reported

    @cogeco all my services are out. 2nd time in a week. For $337 a month. There has to be a more reliable and less costly service. DO BETTER. 😡

  • JKT Jeremy Thommy (@JKT) reported

    @cogecohelps Thank you! I did get through eventually & spoke to Amy at Retention. A question though - in every customer focused industry, loyalty is rewarded. But at COGECO , i end up paying higher charges every year. And the explanation given is that I had a promo rate! Why?

  • Mrjohnnycz john (@Mrjohnnycz) reported

    @Bell_Support You Technical support was terribly rude and ignorant, I just bought @cogeco I'll be canceling @Bell once I'm hooked up with the new internet! you should forever that service tech or you will lose more customers, if you actually care

  • NicholasAbreu_ Nicholas (@NicholasAbreu_) reported

    @cogecohelps Internet down again in Ridgetown. This keeps happening more and more, Cogeco. You seriously need to step it up because it’s just frustrating being one of your customers lately.

  • rryan365days The Kid (@rryan365days) reported

    The media is like calling Bell or Cogeco for billing or tech support. Call them 3 times for the same question and get 3-10 different answers. Or they transfer you to this person to transfer you back to get an answer. Your question is the same, but it takes how many people to fix?

  • Mars_Robot #SupportAiResearch (@Mars_Robot) reported

    With @Sportsnet adjusting to a double digit increase in prices, you can bet there will be more searching for the same torrent darknet fix on @Cogeco x XXX. No support offered by payola @ONBigCityMayors who have not said if RIng Of Fire will be part of that.

  • charmedone11 Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogeco I am waiting to see if cogeco wireless service becomes a thing in 2025.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    TD Cowen on @Cogeco: "pleased and surprised to see much lower-than-expected capex in Q3, which led to 63% Y/Y growth in FCF and increase in FY25 FCF guidance" But "not be surprised to see stock down 2-3% today owing to weak US subs, revenue trends."

  • DoBetterCA #YouCanDoBetter (@DoBetterCA) reported

    @JackDan110 @Rogers Funny enough, this also happens in @cogeco service areas where Rogers can only offer mobile service…. Is it possible these are freelancers chasing sign ups?

  • solkumar Loud mouth (@solkumar) reported

    @cogeco should be out of business sooner or later with their poor customer decide. Service.! 2 days and still waiting for the promised call!

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