Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Mississauga, ON 4
Milton, ON 4
Windsor, ON 4
Ottawa, ON 3
Markham, ON 3
North York, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MoleyFatt Fatt Moley (@MoleyFatt) reported

    @cogeco New customer. Lucky me, just switched from Bell and got my modem installed today. Maybe I should have been nicer to the Bell customer service folks. #Karma

  • Kelynme Kelynme🍁🇨🇦✝️🕊 (@Kelynme) reported

    @libraryzombie @cogecohelps I’m down too, tried calling Cogeco and phone automatically disconnects

  • taximom_03 Deb T (@taximom_03) reported

    Hey @cogeco @cogecohelps I hear there is an outage but seems to be only for me. The other 2 workers in the household are accessing our dual band wifi fine. What is the issue and when will it be fixed so I can work? #cogecooutage

  • Levisir11 LMP's Old Man (@Levisir11) reported

    @SandherAmar @cogecohelps Cogeco! Wake up! And make a statement. WTF is going on

  • AhmedCanAm Ahmed (@AhmedCanAm) reported

    @cogeco Not on you at all Tristan, but Cogeco Executives need to investigate & invest in their infrastructure. It’s 2021 now, there’s very little reason outages should be this common. The last ISP I had downtown had one outage in 3 years, and in the US I can’t even remember outages.

  • BobsFavDaughter Laurie Tillich (@BobsFavDaughter) reported

    @cogeco Is this in burlington? We have no service in guelph line new st area?

  • sarah_jbd Sarah (@sarah_jbd) reported

    So is this cogeco issue province wide?

  • stalphonsusces St. Alphonsus (@stalphonsusces) reported

    Looks like there are some issues with cogeco internet services that they are trying to rectify. Please be patient as some teachers and classmates do not have service.

  • AlphaBravo9009 Abeleo90 (@AlphaBravo9009) reported

    @cogeco Pretty bad... Bad timing for an outage.

  • Em_Kat25 Em Kat Beaulieu (@Em_Kat25) reported

    @cogeco How is everyone’s internet down?? And how is your website down too??

  • ShankyMcWidleft 🌴Shanky ❌cWideleft🌴 (@ShankyMcWidleft) reported

    @AhmedCanAm @cogecohelps @cogeco Appears to be a DNS issue. If you know your way around your network connections just update the DNS servers to point to 8.8.8.8 and 8.8.8.4 until they figure it out #cogeco #google

  • cindy_dowdle Cindy Dowdle (@cindy_dowdle) reported

    @cogeco Not working in Sarnia🙁

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Major Internet Outage with Cogeco seems to be wide spread in Ontario.

  • SLBM2006 Sarah (@SLBM2006) reported

    @MsAndreaMarie_ @Costa_Klad @cogeco I just heard that Halton Board sent out a message saying if your provider is Cogeco and is down - you need to drive in to work. What the..

  • country935fm Country 93.5 (@country935fm) reported

    Experiencing internet issues? @cogeco says they're experiencing internet outages across the province #ygk

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