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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 55
St. Catharines, ON 2
Brockville, ON 1
Pembroke, ON 2
Vancouver, BC 1
Toronto county, ON 3
Nepean, ON 1
Bells Corners, ON 2
Ottawa, ON 4
Kingston, ON 1
Cambridge, ON 1
Montréal, QC 8
Mississauga, ON 4
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
Brampton, ON 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 2
Port Colborne, ON 1
Sarnia, ON 2
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Collingwood, ON 1
Milton, ON 1
Peterborough, ON 2
Burlington, ON 1
Champlain, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Davidschonitz
    D.S (@Davidschonitz) reported

    Anything happen affecting the Kawartha Lakes region? My entire network is down and on top of that, customer support numbers don't work and account logins are unoperative as well. @cogeco

  • Michels_elle
    Elle Jensen💕🇨🇦 (@Michels_elle) reported

    @cogeco Terrible!

  • JudyMcKeown1
    Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported

    @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

  • blackies1
    Sharon Larose🇨🇦 (@blackies1) reported

    @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.

  • blairs1
    Blair (@blairs1) reported

    @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

  • kenbmac
    Kenbmac (@kenbmac) reported

    @cogeco My service is so slow I can hardly get online. Seguin, On

  • bruins31311
    gg (@bruins31311) reported

    @cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

  • leafsfan381
    john (@leafsfan381) reported

    @CanucksFirst1 @cogecohelps @cogeco We had Roger’s doing this **** awhile ago they came at 8:45 at night I was at work my wife was there alone dude asked her where I was and if he could come in I called them and lost it and they told me there allowed to door knock till 11pm I said if you ever come back It’s over.

  • zoobiesingh
    Zoobie Singh (@zoobiesingh) reported

    @cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco

  • yarop
    JerryP (@yarop) reported

    @peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like @Cogeco has a major outage in Trenton and maybe even wider.

  • Prophet12_ca
    Scott Miller 🇨🇦 (@Prophet12_ca) reported

    Is #cogeco down right now? When will it be back up? Any reports?

  • xassassinsswef
    xAssassins Lord (@xassassinsswef) reported

    Hey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on

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