Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 31 |
| Montréal, QC | 7 |
| Brampton, ON | 6 |
| Kingston, ON | 6 |
| Mississauga, ON | 4 |
| Ottawa, ON | 4 |
| Milton, ON | 4 |
| Windsor, ON | 4 |
| Markham, ON | 3 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Georgetown, ON | 2 |
| Calgary, AB | 2 |
| Kitchener, ON | 2 |
| Perth, ON | 2 |
| St. Catharines, ON | 2 |
| Kemptville, ON | 1 |
| Niagara Falls, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Burlington, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Nilo
(@TheDanilo) reported
@cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.
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AnarQueso
(@AnarQueso) reported
@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
-
Jeremy- Now what?
(@Bubba_76) reported
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
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Sealtest 🇨🇦
(@Sealtested) reported
@TOSantaParade kinda disappointing since Citytv doesnt have Cogeco sign in for streaming.
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Charles
(@Charles55961330) reported
@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
-
Jeremy- Now what?
(@Bubba_76) reported
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
-
Lynn
(@LynnShughes7) reported
@cogeco Is epico still down in the aldershot burlington area?
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Nilo
(@TheDanilo) reported
@cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.
-
Terry
(@gr8playz) reported
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?
-
LadyBug
(@ladybugxo09) reported
So my actual Cogeco box doesn't work but I can sign into the Epico app on my TVs and phone. So what's the point of the damn box???
-
Charles
(@Charles55961330) reported
@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
-
AnarQueso
(@AnarQueso) reported
@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
-
Soulful
(@JazzinHockeyGrl) reported
@MadHatter1167 @TSN_Sports Cogeco is down
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LadyBug
(@ladybugxo09) reported
So my actual Cogeco box doesn't work but I can sign into the Epico app on my TVs and phone. So what's the point of the damn box???
-
Terry
(@gr8playz) reported
@cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?