Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
Brampton, ON 33
Montréal, QC 18
North Bay, ON 9
St. Catharines, ON 9
Windsor, ON 8
Kingston, ON 8
Kitchener, ON 7
Québec, QC 6
Burlington, ON 6
Cobourg, ON 6
Hamilton, ON 5
Peterborough, ON 5
Bracebridge, ON 5
London, ON 5
Scarborough, ON 5
Georgetown, ON 5
Guelph, ON 4
Whitby, ON 4
Oakville, ON 4
Ottawa, ON 4
Sarnia, ON 3
Mississauga, ON 3
Laval, QC 3
Hampton, NB 3
Belleville, ON 3
Gatineau, QC 2
Fort Erie, ON 2
Welland, ON 2
Lindsay, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • VixSparda Vix Sparda (@VixSparda) reported

    @DoctorrSays i've got net, not with rogers, i've got cogeco and i have 0 issues :D

  • JCstand2gether J C (@JCstand2gether) reported

    @Mommy2bS @RogersHelps We had cogeco it was bad not bell fibe. Sometimes it a sob too but definitely better.

  • cally_specht Fully Vaccinated! Cally Specht (@cally_specht) reported

    @TDougAdair @AmitAryaMD They are attempting to buy Cogeco which to me will make them a monopoly since across Canada they will have far more customers than Bell. Many switch from Bell due to horrid practices like bad treatment of the very staff who disclose a disability they say they support

  • curryjg44 HABS!! (Jason) (@curryjg44) reported

    @ThornsandClaws @AdamWylde Dude, I owed $1.63, after I thought I paid all of my remaining bill when I switched to cogeco home internet, and they sent it to collections. Bell is a **** company. $1.63. $1.63!

  • jackgo2 Jackgo (@jackgo2) reported

    @theJagmeetSingh @Fifth_Business My service didn’t go out, I have cogeco, we need competition, we need lower prices, not monopolies.

  • stephswitzer Stephanie Switzer (@stephswitzer) reported

    @Middleaged75 @CheriDiNovo @Rogers I also have split services. Cogeco for the internet and Rogers for Cell Service.

  • Newf_RW Rodney White 🇨🇦 🇺🇦 (@Newf_RW) reported

    @Emarie110265 We have Cogeco internet and a streaming box, no issues!

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?

  • kevinmenzel Kevin Menzel (@kevinmenzel) reported

    Rogers/Bell/Cogeco/Telus do NOT have a monopoly - not even close - on enterprise level, full BGP-tables internet access in Canada. So when critical services go down because someone chose "just Rogers" that was the choice to have a single point of failure.

  • kavmac kris 🏳️‍🌈 kavvy (@kavmac) reported

    @DathanSmith1991 LMAO Rogers doesn’t own TekSavvy or other wholesale ISPs. They lease part of their network. The same with Bell. And Cogeco.

  • Liannabelle88 Liannabelle FYMM (@Liannabelle88) reported

    @startca My WiFi has been unaffected through this (over cogeco) but now it's out? Is there a new outage as this isn't related to the Rogers issue.

  • nikgazcs2 Nick Gazerro: Part 2 (@nikgazcs2) reported

    @SmileyYYC @RogersHelps Yes. You want TV? You want internet? You want a provider that cares about you and would never leave you without internet for more than one day? Cogeco provides all of that. It seems like you work for Rogers, because I was surprised when you said no to Cogeco.

  • theLLCoolK Karl-Heinz Paschek (@theLLCoolK) reported

    @prairiecentrist Square can run on a hotspot though through any cellular provider. Say Starlink and Rogers go down, maybe cogeco shits the bed. Someone (manager/employee) with another provider could power it up accordingly, and obviously compensated as such.

  • Toastheaven Toastheaven @ Finding Fancy Rocks (@Toastheaven) reported

    @electricmareeps My internet is on cogeco but BIG SAME HAT. I've always avoided Rogers cause prices aside, their customer service blows.

  • connieinygk Constance (@connieinygk) reported

    @drewtremblay @wtccomm They use Cogeco’s lines. I really like this company. If I need equipment, they’re easy to get to. Service is excellent. Employees are local, not a call centre off shore.

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