Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 50
Mississauga, ON 6
St. Catharines, ON 6
Montréal, QC 6
Burlington, ON 5
Peterborough, ON 4
Brampton, ON 4
Hamilton, ON 2
Sarnia, ON 2
Windsor, ON 2
Oakville, ON 2
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Kingston, ON 1
Brockville, ON 1
Milton, ON 1
Kitchener, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Ottawa, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1
Trenton, ON 1
Brantford, ON 1
Bolton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RobkReacts Robk Reacts (@RobkReacts) reported

    ya unfortunallty that map is never accurate woke up to no wifi and no tv cause now my tv cant find my cogeco connection but the hard wire connect is fine.

  • tanyabourgoin tanyab (@tanyabourgoin) reported

    Really wish there were more home internet options available in my town because @cogeco is absolute garbage and I would switch in a heart beat @cogecohelps

  • narconecro Chris Stuart (@narconecro) reported

    @cogecohelps so try to call tech support and line hangs up.. use chat and and they disconnected due to connection issues.. is Cogeco having a Rogers moment?

  • raspberryberet3 Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒 (@raspberryberet3) reported

    I am beyond frustrated & angry with @cogeco @cogecohelps! Initially told service appt b/w 11-2 & then switched it b/w 11-5! Three days w/o cable & internet & I work from home! No one showed up - unacceptable!! What will you do?? 😡😡😡

  • matt_lamers Matt Lamers 🇺🇦 (@matt_lamers) reported

    @cogeco Or maybe Cogeco is raising prices and gouging consumers because of the @rogers outage? Cool cool.

  • tanyabourgoin tanyab (@tanyabourgoin) reported

    Really wish there were more home internet options available in my town because @cogeco is absolute garbage and I would switch in a heart beat

  • BigPapaGotti Isaac Gotchall (@BigPapaGotti) reported

    @cogeco How is Cogeco dependent on the Rogers network? During the July 8 outage we also lost our Cogeco Internet cable circuit at the exact same time. Fortunately the Cogeco Internet Circuit came back online before Rogers services were restored, but a outage was experienced

  • SplitLetters Foul Out Boy (@SplitLetters) reported

    @BadNewsJays .....just noticed my wifi went down too, which means that it would appear that Cogeco just went down on me......dammit

  • poolman68 marc leblanc (@poolman68) reported

    @cogeco I have a client who’s Cogeco line got hit yesterday when the town of oakville TRee protection zone was put up and the best your service dept can give a customer is next Friday. How is that service for someone who works at home.

  • SharonTVGal Sharon (@SharonTVGal) reported

    Hey @City_tv, why is @cogeco not one of the tv provider options to sign in?

  • CarrascocortesL LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    Is @cogeco internet down on lakeshore Burlington?

  • nikgazcs2 Nick Gazerro: Part 2 (@nikgazcs2) reported

    @wayne_chow @bubbaprog There has NEVER been an a la carte service in Canada. There's requirements on what channels must be carried on basic and what American channels can be offered, but there's no a la carte (Cogeco doesn't offer a la carte)

  • TMLHip Eldorado (@TMLHip) reported

    @BobWeeksTSN Only until I realized it was in fact on the Golf Channel despite the guide menu saying differently 🤨. But that’s a Cogeco problem and a me problem for wanting to watch Playing Lessons In lieu of anything else!

  • bitzydimbo insane in the birdbrain  (@bitzydimbo) reported

    i still don't have wifi and may not for a few more days, and that's a big **** you to Cogeco.

  • rodneydowd14 Rodney Dowd (@rodneydowd14) reported

    @TheOpen I realized I could watch on my Cogeco app just like I was at home but only on my iPhone which is pretty damn good 👍

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