Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 80 |
Brampton, ON | 32 |
Montréal, QC | 24 |
North Bay, ON | 8 |
Ottawa, ON | 8 |
Kingston, ON | 7 |
Windsor, ON | 6 |
Hamilton, ON | 6 |
Québec, QC | 6 |
Kitchener, ON | 6 |
Burlington, ON | 6 |
Oakville, ON | 5 |
Sarnia, ON | 5 |
London, ON | 5 |
Cambridge, ON | 5 |
Peterborough, ON | 5 |
Bracebridge, ON | 5 |
Guelph, ON | 4 |
Cobourg, ON | 4 |
St. Catharines, ON | 3 |
North York, ON | 3 |
Laval, QC | 3 |
Mississauga, ON | 3 |
Gatineau, QC | 3 |
Mono, ON | 2 |
Niagara Falls, ON | 2 |
Brockville, ON | 2 |
Blenheim, ON | 2 |
Fonthill, ON | 2 |
Stouffville, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jenneral Art (@JenneralArt) reported
@cogeco Major lague and intermittent service in Renfrew, Ontario
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David Bott (@dbott67) reported
@cut1984 @startca Same here... Cogeco reported hydro issue: REPORTED: Monday, Jan. 31, 2022 at 12:36 pm ESTIMATED RESOLUTION: Monday, Jan. 31, 2022 at 4:36 pm
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Greg Jones (@gcjones16) reported
@cogecohelps Hi, As a very long-time Cogeco customer who only just switched to Epico from the traditional cable service within the last month, I am very disappointed to learn of this change to PVR storage. One of the biggest reasons I was reluctant to switch to Epico was because I had many.
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Teresa Gamble ❤️🇨🇦🏈🥍 (@TeresaGG) reported
@cogecohelps I’ve been on a chat with a rep for two hours .. they’ve replied twice in that time and no help. I’ve called 17 times and it’s disconnected everytime I choose technical help .. so Cogeco doesn’t help??
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✿ kale ✿ (@idkkailz) reported
any suggestions for a new internet provider? @cogeco stresses me out — there’s an issue with service, billing, signing in, managing devices on my network, just everything that can go wrong constantly does and I’m sick of contacting for “help” for it to keep happening
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Derek Demont (@DemontDerek) reported
@cogeco why does your episode service suck so much ? I've never had services in my life as unreliable as cogeco. 8 outages on 1 week TV that doesn't work almost ever
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Teresa Gamble ❤️🇨🇦🏈🥍 (@TeresaGG) reported
@cogecohelps Is there an outage in Milton? I looked online and it says there is a tv outage but it says last update date was 7 am. Both internet and tv are down.. and cannot reach Cogeco by phone
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Hurricane henri bréboeuf 🐔🍷🇨🇦 (@HenriBreboeuf) reported
@Greyseeker Cable companies are such tricksters. Here, I can only choose between Bell & Rogers, which equates to bad & worse. I’d love to use Cogeco (their PVR is TiVo), but I’m outside their territory. 😢
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michael coffey (@micoffey) reported
@EnswellJones Right now I’m rooting for my cable company @cogeco to restore service so I can see the match.
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Valerie Davies (@vdavies65) reported from Kingston, Ontario
@cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.
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Scott Miller 🇨🇦 (@Prophet12_ca) reported
@cogecohelps I checked the cogeco outages. It said service was down in my area and should be restored by around 1:10pm. It's just annoying this happens every couple of months.
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Nick Serran (@NickSerran) reported
@cogeco your service is awful. Explain why when calls are made to your service department nobody can answer a single question and get problems fixed. What an embarrassment. We’ll see what MNSI can do for me.
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Sam Bam (@SamBam78813457) reported
Cogeco TV CEO's Never Did A Thing to Stop the News Liars & Advertise for Pfizer Daily ???? Louis V. Audet Patrice Ouimet Diane Nyisztor Darren Entwistle Christian Klein Jean-Jacques Ruest George Schindler
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Ginette Pelletier (@GinetteP) reported
@RickBonnette1 @IFP_11 @vankayak Would of loved to have Norval included in this. We only have Cogeco as an option and they are terrible. Charge $$$ for crap service they cannot deliver. Bell fibe is at the road but we cannot connect with paying $$ to hav me it run underground.
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Derek Judd (@judder11) reported
I was quite surprised that after 10 years of loyalty with @TekSavvyBuzz I was forced to cancel my internet service and the CSR didn't try to keep me as a customer. Well @cogeco I hope you will want to keep my loyalty.