Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 53
Mississauga, ON 6
St. Catharines, ON 6
Montréal, QC 6
Peterborough, ON 5
Burlington, ON 5
Brampton, ON 4
Milton, ON 2
Sarnia, ON 2
Windsor, ON 2
Oakville, ON 2
Gatineau, QC 1
Leamington, ON 1
Kingston, ON 1
Brockville, ON 1
Kitchener, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Ottawa, ON 1
Hamilton, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1
Trenton, ON 1
Brantford, ON 1
Bolton, ON 1
Barrie, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • 01krick Vee (@01krick) reported

    @fordnation @cogeco get the kids back to school! My gr 9 son is struggling with connection issues and can’t do his work when he’s constantly being kick out of meetings.... currently is trying to take a test and it keeps kicking him off the internet with lost connection.

  • dougronson Doug Ronson (@dougronson) reported

    @cogecohelps @MIHomeYGK Cogeco needs to up its communication game! Last night I received an "apology" email - almost a week late. Apparently, "a few" customers were impacted - not tens of thousands. The email blamed an "external" problem - they took no responsibility.

  • vikaskakkar_DEL Vikas Kakkar (@vikaskakkar_DEL) reported

    @cogeco down again? It’s been a few times in the last few days #FixitASAP

  • Keaters44 Scott Keats (@Keaters44) reported

    And was able to set up my channel options I see it is not available. I am close to cancelling over this because of a stupid move by @cogeco marketing. Step up and fix this now since I have Epico. Not fair since CP24 is essential to this household. #cp24 #pissed #cogecoblunder

  • jsmithmasters1 Jesse (@jsmithmasters1) reported

    @cogeco I didn’t complain the other four time service has gone down, but now that it is happening a couple times a week... what is the plan to correct ongoing issues!?

  • jrmiller24 J Miller (@jrmiller24) reported

    @cogeco I thought you said you fixed the problem? It's only days later and more connection issues. What gives?

  • dubsy54321 John (@dubsy54321) reported

    @Jabourasaurus Does sound like a possible dns issue... but I see you've already changed it... it's a bit weird... during all the issues with Cogeco this week I didn't completely lose my internet at any point. It got a bit slow, but it never totally died.

  • MKoudys Mary Koudys (@MKoudys) reported

    @cogecohelps @cogeco Fix my internet! It’s down AGAIN! 3rd time in 10 days! You ask that I message you and yet I’ve done that several times already this evening & get no reply and god forbid we call....you can’t get through! We better be getting a credit for this inconvenience!

  • barrydoak barry. (@barrydoak) reported

    @cogecohelps @CP24 @CHCHNews Hey Cogeco. What gives second Internet and now cable issue in a week. Is your system unable to handle? Is it time to look for new service Provider?

  • saosao1028 Steve O (@saosao1028) reported

    @TiVo Your IOS Tivo app no longer can live stream. Cogeco Canada tech support says your app needs to be repaired. Are you working on it?

  • saosao1028 Steve O (@saosao1028) reported

    @TiVoSupport your IOS app no longer live streams. Cogeco Canada advised me you must repair your app. Can you please advise when a fix will be ready?

  • jenlcz28 Jen (@jenlcz28) reported

    @cogeco are your cust. Service phone lines down? Trying to call to upgrade service and it keeps going to busy.

  • gismondi31 Jessica Gismondi (@gismondi31) reported

    Every god damn ******* day @cogeco @cogeco your service is garbage!!!! I have a problem every single day and you guys fix absolutely nothing

  • AVictoriaHB Amanda Victoria (@AVictoriaHB) reported

    Honestly, I never complain but like my cogeco Internet has gone down 3 times in 2 weeks. For seriously hours at a time. I don’t even have kids in school and blessed for a work phone to pull data from - this is just seriously uncalled for and is getting annoying #Cogeco

  • MO_INKS INKS (@MO_INKS) reported

    @cogeco Every morning I am experiencing slow and laggy Internet, if not a complete outage. I'll be contacting you via phone later today but rest assured this is unacceptable.

Map Check Current Status