Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 45
Brampton, ON 23
Montréal, QC 20
Sarnia, ON 13
Québec, QC 9
Ottawa, ON 9
Belleville, ON 8
Welland, ON 6
Renfrew, ON 6
Arnprior, ON 6
Burlington, ON 6
Windsor, ON 6
Niagara Falls, ON 5
North York, ON 5
Kitchener, ON 5
Kingston, ON 5
St. Catharines, ON 5
Hamilton, ON 4
Bracebridge, ON 3
Orangeville, ON 3
Cambridge, ON 3
Georgetown, ON 3
Petawawa, ON 2
Cornwall, ON 2
Oakville, ON 2
Dundas, ON 2
Stoney Creek, ON 2
Trenton, ON 2
Mississauga, ON 2
Caistor Centre, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • acochrane8 ashley cochrane (@acochrane8) reported

    @cogeco @cogecohelps Is there an outage/issues in Niagara region? Having issues with epico

  • C_Kluczynski Chris Kluczynski (@C_Kluczynski) reported

    @cogeco @TSN_Sports Direct won't let me try to get to the Sign In screen.

  • Prosperzero3 Pro$per (@Prosperzero3) reported

    Never I say NEVER use @cogeco worst company! They literally ****** me over so glad I’m with bell now.

  • louisembruneau Louise (@louisembruneau) reported

    Cogeco internet down in L7R3G5 @cogecohelps

  • Thunder_Thumbs This is the bad timeline. (@Thunder_Thumbs) reported

    @JeanetteSongolo @cogeco Thousands of people just switched from their Wifi to the cellular network. That's gonna cause some strain on the cell networks. Heavy load all at once.

  • AbbasKiz AK (@AbbasKiz) reported

    @cogeco @cogecohelps is there a known intenet issue in Oakville at the moment?

  • Trishy_R Trish (@Trishy_R) reported

    @cogeco Why does it take so long? And why not fix it for good. Customers will be disconnected again?

  • LilliexLust ︎♡︎𝘕𝘪𝘤𝘰𝘭𝘦 𝘹 𝘓𝘪𝘭𝘭𝘪𝘦 ︎♡ (@LilliexLust) reported

    @cogecohelps @cogeco connection is almost always down and a handful of your employees were extremely disrespectful today

  • KatherineWieser Katherine Wieser (@KatherineWieser) reported

    Signed up for #Cogeco. Their site SAYS I can receive a phone call to verify. No phone call received. No Problem their site says! Use my account number... I just need to receive a code to verify this... by telephone. I JUST signed up and already it's a CS nightmare. FML

  • jay990102 Jay (@jay990102) reported

    @cogecohelps Hi, my internet service with Cogeco is scheduled to start this Friday but I haven’t received a modem or shipping notice yet. Is it going to arrive on Friday?

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    Anyone else having Cogeco issues right now?

  • EklipzeEh Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    @cogeco Look, I know it’s not YOUR fault, but this happens far too often for y’all to be raising my bill especially without giving me notice... Thanks for keeping us updated I guess... hope it’s a quick fix.

  • lacroix_derek Derek Lacroix (@lacroix_derek) reported

    @cogeco Of course the day halo infinite launches and warzone gets a new map the internet doesnt work? Its almost like you guys do this on purpose

  • miller2727 🇨🇦 (@miller2727) reported

    @BleedblueRob It can’t be any worse than EPICO @cogeco Their system is slower and unstable compared to my old 15 year old Bell Dual Tuner PVR. That thing was amazing. I do not recommend EPICO!!!! I’m returning to Bell when my contract expires.

  • blak0339 James Blake (@blak0339) reported

    @cogecohelps We have an outage on COGECO in North Burlington are you aware of this and if so any information? Area of Guelph Line and Britannia

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