Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 5
Mississauga, ON 5
Brampton, ON 5
Burlington, ON 3
North York, ON 3
Leamington, ON 3
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.

  • noakesington Ken Noakes 🇨🇦 (@noakesington) reported

    @StCatStandard Cable trouble? I didn’t know COGECO had the contract for the space station?!

  • chiabelss Francesca (@chiabelss) reported

    @cogecohelps @cogeco we have been experiencing bad internet since the outage. This has been countless times already. What is going on?

  • 4lcg2 Larry Giamou (@4lcg2) reported

    @cogecohelps Anyone have issues where someone sends you an email and it doesn’t arrive, and the sender does not get a bounce back? Just lost in cyberspace? I am told by Cogeco tech support that this is a known issue. This is not acceptable. Anyone else?

  • TrystParadox He/Him (@TrystParadox) reported

    @cogeco is the worst, not recommending it :)

  • roddick_a Andrew Roddick (@roddick_a) reported

    Talk on infrastructure in my archaeology of cities class today disrupted by failed...infrastructure (internet outage AGAIN by @cogeco). On the other hand, Dr. Sarah Baires guest lecture (run through my cell data plan) on Cahokia was incredible. Buy her book.

  • AndrewStreis Andrew Streisfield (@AndrewStreis) reported

    @cogecohelps Fraudulent company. I closed my account for 300 owing 6 months ago now they come calling like i didnt spend 3 hours with their most senior resolutions officer shutting my account down. Investigate @cogeco for fraud @OPPCommissioner

  • Lucky_Canuck William the III (@Lucky_Canuck) reported

    Me: Cogeco, need a new cable box Co: 2-3 Business Days Me: Business Day 4 where is it Co: Tues through Canada Post Me: Tracking Package shows Tues Me: Day 5 Tracking shows end of Day 6 delivery @Cogeco, why are you using unreliable delivery for a service I can't use for a week?

  • howyzz Ted Howard (@howyzz) reported

    Cogeco outage in Peterborough?

  • Logansenese Logan Senese (@Logansenese) reported

    In the Niagara Falls area, seems like cogeco is just having issues everywhere lately. Never used to be THIS bad

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

  • dnussey Dustin Nussey (@dnussey) reported

    @cogeco outage in Windsor ? Do we know anything about this.

  • DavyODrisky David Driscoll (@DavyODrisky) reported

    @cogeco I called Sunday to get some tech support and I choose the "call back" option. Its been three days, how long does it normally take? How long should I wait before I call @Bell ?

  • MO_INKS INKS (@MO_INKS) reported

    @cityofhamilton I pay too much for too little performance and constant problems with uptime to Cogeco.

  • JstSpknMyMnd JstSpknMyMnd (@JstSpknMyMnd) reported

    @610CKTB Said while @cogeco @cogeco went down again for an hour #reliability

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