Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 45 |
| Guelph, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Milton, ON | 3 |
| Niagara Falls, ON | 2 |
| Toronto county, ON | 1 |
| West Lincoln, ON | 3 |
| Burlington, ON | 8 |
| Langley, BC | 1 |
| Russell, ON | 1 |
| Deep River, ON | 1 |
| Arnprior, ON | 2 |
| Peterborough, ON | 5 |
| Oakville, ON | 3 |
| Omemee, ON | 1 |
| Belleville, ON | 4 |
| Brockville, ON | 1 |
| Kingston, ON | 2 |
| North Bay, ON | 2 |
| Ottawa, ON | 1 |
| Smiths Falls, ON | 1 |
| Trenton, ON | 1 |
| Welland, ON | 1 |
| St. Catharines, ON | 2 |
| North York, ON | 2 |
| Waterloo, ON | 2 |
| Mississauga, ON | 2 |
| Hamilton, ON | 1 |
| Hamilton, ON | 1 |
| London, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Shan Kumar π¨π¦ππ¨π¦ (@rraj2k12) reported@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
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Laurie Tillich (@BobsFavDaughter) reported@cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.
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Erik Boivin (@tattooPeel) reported@cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!
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pauline driscoll π¨π¦π¬π§ (@pauldris) reported@cogecohelps trying to cancel our cogeco services β¦
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Ross dahlberg (@dahlberg_ross) reported@NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. Iβll watch out for your recap video.
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HVACgineering (@hvacgineering) reported@ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase
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Charles (@Charles55961330) reported@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. Itβs time you admitted its failure and replace with something better.
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Kris (@oiler3535) reportedMonths later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."
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Bradsports (@Bradsports2) reported@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Katie Patterson (@PattersonKatiee) reported@__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked
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SAF (@MUgowanne) reported@cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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Bradsports (@Bradsports2) reported@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx