Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 39 |
| Brampton, ON | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 6 |
| Montréal, QC | 5 |
| Burlington, ON | 4 |
| Peterborough, ON | 3 |
| St. Catharines, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Sarnia, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Oakville, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Sainte-Agathe, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jorge Odam
(@JorgeOdam) reported
@cogeco I am sure Cogeco will issue a refund to affected customers
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Infosec Muppet
(@rickchisholm) reported
If you are having #Cogeco issues, it can be at least partially remedied with a DNS change. Try switching to 1.1.1.1, 8.8.8.8 or 9.9.9.9 #cogecodown
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Paul Gallo
(@paulgallo5) reported
@cogecohelps @FernandaWaheart @cogeco My internet is down and I can’t reach the support line it goes busy immediately
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kam g
(@nairmak_) reported
@BossGir55831846 @cogeco @cogecohelps Yep phones are down here in niagara too. Have to use my telus cell data. Cogeco phone numbers dont work either
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Nicole Pomeroy
(@nicpomeroy6) reported
There’s nothing like being on lockdown, working remotely & having a bad internet provider that’s down @cogecohelps 🥵 #Cogeco
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Jeff LeBlanc
(@JeffLeBlanc777) reported
@KeeganB63977789 @cogeco The issue I have is that it’s not like they credit all of the affected customers when this happens. Unless you call to complain (wastes more time)
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Sherri Wheeler (SyntaxSeed)
(@SyntaxSeed) reported
Apparently Cogeco (cable internet in Canada) went down across the province today. A lot of students getting online all at once.
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Candice 🖤
(@candicebutler_) reported
Good thing I pay for such top notch service @cogeco that my kid can't access his class online when the province decides to shut down again. Cool !
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Matt
(@realmattahrens) reported
@cogecohelps @RyanDawson35 How come if I’m late on a payment I get the entire cogeco team emailing mailing me but if the service goes down I have to use my cell service to hunt down what happened?
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Jonathan Hudson
(@J0nHudson) reported
@justincooke182 @cogeco Seems to be just slightly slower gaming not bad though
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Uh Oh Stinky
(@Uh_Oh_Stinky1) reported
@cogeco JUST FIX IT ALREADY
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Andrew Hannon
(@DDrew74) reported
Down in St Catharines #Cogeco
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commonsense
(@commons65091701) reported
@JorgeOdam @cogeco That would be a first as they have never done that in the past. I've lost service 5 times since Dec 1st, I won't be holding my breath on a refund.
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ZenHeathen 🙏
(@ZenHeathen) reported
*Massive* internet outage for Cogeco customers. Niagara to Hamilton to Kingston. Wow.
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Barb Wantuchowicz
(@barbwantub_TD) reported
@niagaracatholic @cogeco Slow to out in Burlington
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