Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 67
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Montréal, QC 12
Kingston, ON 12
Peterborough, ON 11
Oakville, ON 11
Niagara Falls, ON 10
Brockville, ON 6
Mississauga, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ThePlankKrab Pete (@ThePlankKrab) reported

    @DenverStruck_ @cogeco Hate when that **** happens

  • antondinev Anton Dinev (@antondinev) reported

    Understandably, 🇵🇹 courts refused to follow it. But the ECJ persisted, ignoring the diff. btwn *length* vs *beginning* of time-limitation in *public* vs *private* enforcement respectively, and in Whiteland, C-308/19, it simply copied Cogeco's flawed approach & solution.

  • amanda_kettle mandy 🔮 (@amanda_kettle) reported

    @cogeco jw if there is a reason I’ve had to reset my router multiple times a day every day this week?? Ridiculous that I pay for a service that barely works 🙄

  • Left_handed_mug Masked Coffee Mug - wear a mask, dammit! 🌹 (@Left_handed_mug) reported

    Has anyone tried the new Cogeco Epico TV service? Looking to ditch Shaw, and Bell is dead to me.

  • HughCook_ca Hugh Cook (@HughCook_ca) reported

    @cogecohelps Is there any connection between Cogeco and Rogers? It's telling, to me, that service from both Rogers and Cogeco were interrupted at the same time, which suggests to me it wasn't a Ontario Hydro problem.

  • StuffB_Rabbsays Bruce Anderson (@StuffB_Rabbsays) reported

    @cogeco Third day in a row we’ve had interrupted internet service

  • cutie1967 Linda (@cutie1967) reported

    Cogeco came yesterday for a simple job of moving modem. Ended up being here for 2 hours. He broke the modem when he knocked it over and tried to blame my computer. Not happy!! Cogeco service people are good but these 3rd party people are awful.

  • deaconstable #DeaconsTable (@deaconstable) reported

    Anyone else in east #HamOnt with @cogeco Gigabit service and getting complete **** service? I pay for the top tier but since mid-March, hardly gotten over 100 KiB/s speeds. Different excuse each time I call and always wanting to send a tech but I know there are major line probs.

  • Bobabybo sue emm (@Bobabybo) reported

    @ashillington Did you have to pay a fee to Cogeco ? I did that last time I had a huge lapse in service and I got stuck with a huge bill for a disconnection.

  • WaresyWares Mel (@WaresyWares) reported

    @cogeco For anyone considering switching over to Coegco for tv/internet services, don’t. I’ve been a customer for a month now and have experienced nothing but terrible customer service and technical issues.

  • HughCook_ca Hugh Cook (@HughCook_ca) reported

    @cogeco I'll ask it again: Rogers is giving its customers a refund for the recent major power outage. Will Cogeco be doing the same?

  • jeffpilgrim2 jeff pilgrim (@jeffpilgrim2) reported

    @cogecohelps I appreciate the confirmation this has been going on for weeks...I will cancel my subscription which shows $25 on my bill yet on the cogeco website the standard price is $20...just unfair, and lacks transparency

  • HughCook_ca Hugh Cook (@HughCook_ca) reported

    @cogecohelps Thanks, Graham. How do you determine whether an outage was caused by Cogeco or Rogers? What I do know is that we are a Cogeco customer and we lost power for more than 12 hours.

  • AllLeafsAllDay Jets Cry All Day (@AllLeafsAllDay) reported

    @HughCook_ca @cogeco Rogers wasn't a power outage

  • JudyShanty10 JUDY (@JudyShanty10) reported

    @spicegrl @cogeco Mines not working now!

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