Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 16
Welland, ON 13
Kingston, ON 13
Oakville, ON 12
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Windsor, ON 11
Mississauga, ON 11
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • clicksalot99 clicker (@clicksalot99) reported

    @cogeco @SpitsHockey No im not a Spitfires fan at all. Dont know who the hell they are. I wish I had internet that didnt cut out every hour though. Screw your company

  • clicksalot99 clicker (@clicksalot99) reported

    Unless you want absolutely horrible internet which disconnects 5 times a day @cogeco is a garbage company. They overcharge for "ultimate fibre" internet which completely blows and disconnects 5 plus times a day. Stay FAR AWAY

  • BigStinkyRat_ Rat (@BigStinkyRat_) reported

    We've had Cogeco for years and it's always been bad, but at least it was bearable. With my parents having bought wifi boosters (from Cogeco), a ton of new issues, as well as the ones listed above, have emerged.

  • clicksalot99 clicker (@clicksalot99) reported

    @JustinJChambers @TekSavvyCSR @cogecohelps If you did not already know...Cogeco is a terrible terrible company who overcharges for absolutely brutal service

  • certifiedbasard istvan (@certifiedbasard) reported

    @Win98Tech burly counts as Halton and therefore GTA also teksavvy uses Rogers or Cogeco lines (as a former customer) (so I'm confused)

  • Bri3rl3y jay (@Bri3rl3y) reported

    @cogecohelps @yourtvwindsor @cogeco Ya I mean the CHL has exclusive rights to there teams. They broadcast every game 0 isue then there’s you and urtv. You’ve not shown games due to some stupid thing in our city that no one gives a damn about, if we have to pay for ur services to watch the games it should have them

  • dwyer93 Dougie (@dwyer93) reported from Windsor, Ontario

    No shocker here. But @cogeco doesn’t work. What’s the point of paying when the service doesn’t work?

  • clicksalot99 clicker (@clicksalot99) reported

    @certifiedbasard @Win98Tech Does not matter. Either way cogeco is the worst internet known to man. Tower dies 5 times a day and we were told "we see nothing on their end" yet it died 5 more ******* times yesterday

  • clicksalot99 clicker (@clicksalot99) reported

    @adammckerlie @cogeco Yeah steer clear of this scam company. They overcharge for horrible services. Wifi dies constantly. Why anyone chooses this company when there is Bell....is beyond me

  • MRAARONTRUTH Aaron P (@MRAARONTRUTH) reported

    @Bell This is not true. any rain or storm. If your neighbour had bell expect interfering and signal loss. and it’s 150$ and the pods suck and turn off by them self. should have stuck with cogeco.

  • RebeccaShanks5 RebeccaShanks (@RebeccaShanks5) reported

    @cogeco Paying for this “service” makes my blood boil

  • cogeco Cogeco (@cogeco) reported

    Dear customers, We are currently investigating an issue impacting our EPICO service. We do not have an estimated time of resolution, but we will post an update when we receive more details. Thank you very much for your patience while we work on this. Tristan Cogeco

  • clicksalot99 clicker (@clicksalot99) reported

    @cogecohelps @certifiedbasard @Win98Tech I cant do **** unless the account holder calls and she was told nothing wrong on their end as my tower died 2 times in the next 30 minutes. I will gladly be leaving comments on EVERY SINGLE post related to cogeco until my problem is fixed

  • JustinJChambers Chambers (@JustinJChambers) reported

    1/ Lots of genius at work today : A thread. @TekSavvyBuzz and @cogeco. Some big brain at TekSavvy disconnects my service at 1pm, and then another big brain at Cogeco closes the ticket without restoring service at 3pm. Discover this at 4pm and new ticket is submitted.

  • clicksalot99 clicker (@clicksalot99) reported

    @cogecohelps @blackdragonroll Id love to watch stuff if I wasnt with the worst internet company on the planet. Cogeco needs to stop scamming and overcharing customers for blatently terrible service

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