Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 33
Montréal, QC 8
Brampton, ON 6
Kingston, ON 6
Mississauga, ON 4
Ottawa, ON 4
Windsor, ON 4
Milton, ON 3
Markham, ON 3
Georgetown, ON 2
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
North York, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Dirtydavi Dave (@Dirtydavi) reported

    @cogeco is my internet supposed to be terrible right now? Belleville ON. Thx

  • MaryBrighton Mary Brighton (@MaryBrighton) reported

    @susanneapril @cogeco Same!! @cogecohelps Even though their website says no outage detected.

  • dickpounds6969 Joseph Stamour (@dickpounds6969) reported

    @cogecohelps @daniwright76 Have a flashing blue light on my cogeco modem is there a way to fix this I’ve tried resetting the modem and that didn’t work

  • Tom25615095 TommyD (@Tom25615095) reported

    Is anyone else experiencing down internet in Oakville ? Is there a known outage? @cogeco

  • dangerousjd JD - Hi There (@dangerousjd) reported

    @cogecohelps @PieMercenary @cogeco My internet has been out since Friday at 6.30pm.... Hope you guys plan on handing out rebates...shouldn’t have to pay for a service we are not getting... Perhaps bell might want my buisness

  • Magpieskitchen Jodi 🤦🏼‍♀️ (@Magpieskitchen) reported

    It’s payroll day and we have no internet. 🙄 #cogeco #outage

  • natnathab natalee (@natnathab) reported

    @cogeco 8 days since the storm in #ptbo, still no internet and no one can provide a time of restoration, can you help?

  • TML__fan Don Clark (@TML__fan) reported

    @cogecohelps No worries. I managed to track it down. Channel is 438. Recently I was in a Cogeco store & given a hardcopy listing of Epico channels. In fine print it noted the list was current as of 6 Oct 2020🤨 #438 was listed as "SPACE" (the original name of the Sci-Fi channel).

  • ChrisVi1234 Chris Vickery (@ChrisVi1234) reported

    @Bell bell outage Southern Ontario and Eastern Ontario: disconnected TV & Internet & Phone landline. Maintenance repair problem. Rogers, Telus, Cogeco, Shaw, Shawdirect, Freedom, Bell Aliant, Xplornet, Fido, Eadtlink, Teksavvy all outage..

  • dribvox vox (@dribvox) reported

    god I ******* hate cogeco so ******* much man we cant improve our service because that'd cost money get ******** outta here of course it'd cost money you think you're just gonna barter for fiber or better lines like?????

  • pluc pL (@pluc) reported

    @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

  • MForbes13 Meghan Holmes (@MForbes13) reported

    @cogeco phone/internet/cable down in Dundas since this morning. Power was restored quickly, but Cogeco still out. Website says ETR was 3pm, now changed to after 5pm - says follow social media for updates but there are none. Why is it down if power came back within a few minutes?

  • Cbrummell1 Craig Brummell (@Cbrummell1) reported from Lakeshore, Ontario

    My next door neighbour was just told by @cogeco that they cannot fix her broken wire to her house for 3 months, so no phone, Internet or TV until September. Never heard of waiting this long to fix a single broken wire. Glad I have my Internet with @bell #scarry

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • NicBrainard Nicole Brainard (@NicBrainard) reported

    @vanheukelom Just curious if your service has been restored? We have had internet or cable for 12 hours now. Wondering if it is a cogeco issue or something in our end

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