Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Kingston, ON 7
Montréal, QC 6
St. Catharines, ON 5
Brampton, ON 5
Mississauga, ON 4
Milton, ON 3
Windsor, ON 3
North York, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CogecoAide Cogeco (@CogecoAide) reported

    @BradJConnolly @cogecohelps If we can’t provide internet through the phone lines, it’s either that they’re not our lines or they’re not compatible with our service. We don’t have a date yet, but we might reach your place soon as we’re expanding our service areas, like Mont-Tremblant. Thierry Cogeco

  • ThicManDaddy ThicManDaddy (@ThicManDaddy) reported

    @cogeco your internet is ******* dogshit you stupid **** **** wifi keys remove e

  • JonJuan85 Jon Sinclair (@JonJuan85) reported

    @AskWWENetwork Hey so as a Canadian, if I bought the network, do I get access to the online library, and of so will that library still exist for me after the move to Peacock?? The OnDemand section on Cogeco is AWFUL. Wont buy without the online library. Thanks.

  • IAmSurvivingNOW Julie Lynn Marsden (@IAmSurvivingNOW) reported

    Holy christ apparently I'm not protected from my mommy being able to even cancel my cogeco cable & cell phone - wtf 🖕

  • PilotFranciscoS Francisco Santana (@PilotFranciscoS) reported

    @cogecohelps @cogeco I know how to do a speed test. I want my upload speed to be higher than 30 Mbps as promised when I signed up for the service. I see that upload speeds of 940 Mbps can be achieved in certain areas, but where?

  • AdamLesniewski0 Adam Lesniewski (@AdamLesniewski0) reported

    It dropped for 5 minutes. I had to unplug my modem and plug it back in. If this is a sign of things to come, I'll be canceling this service. @cogeco @cogecohelps

  • LinBrown65 Linda Brown (@LinBrown65) reported

    @cogeco Are there problems here in Port Colborne? We have no internet at the moment.

  • Jungle_Polls JunglePolls (@Jungle_Polls) reported

    @cogeco Are there internet issues in Milton?

  • rodneydowd14 Rodney Dowd (@rodneydowd14) reported

    @cogeco Just tried to order #cogecoEPICO and was turned down. My old TiVo died last night and now I have to go 5 days without any TV until the replacement arrives. They are incapable of changing from replacing my old TiVo to setting me up with the new system now that the order was sent.

  • AdamLesniewski0 Adam Lesniewski (@AdamLesniewski0) reported

    @cogeco are there any outages for postal code N0B2K0? My internet just went out. And this is day 1 of your #epico service for me.

  • PilotFranciscoS Francisco Santana (@PilotFranciscoS) reported

    @cogeco I got the 1GB UltraFibre service, how, when, where, what can you/I do in order to see my upload speed go higher than 30 Mbps, as I was promised when I signed up for the service?

  • truckerhaven trucker haven (@truckerhaven) reported

    @cogecohelps please put the DUE DATE on the screen under BILLING. I know you'd like use to just keep paying you whenever you create the bill but come on!!! #cogeco #sucks

  • michaelzapper Mike (@michaelzapper) reported

    @cogecohelps hey Cogeco... my internet goes down at least invece a day...I have to reboot modem or wait a longer time for it to come back... what gives?? I am in Oakville

  • ChanpuraRaj Raj Chanpura (@ChanpuraRaj) reported

    @cogeco Internet is not working in Windsor West. Take a prompt action

  • _LordGodd Kyle Goddard (@_LordGodd) reported

    @cogecohelps @cogeco no still no service in my location.

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