Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 31 |
| Brampton, ON | 8 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| St. Catharines, ON | 4 |
| Mississauga, ON | 4 |
| Burlington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Cringle
(@w8cjs) reported
@featherbear15 Actually, this company has its **** together, they don't give you a router modem combo, they give you a wireless router, and a separate modem. Problem is, they use Cogeco's lines, so any issues that deal with cables they have to go through the lizards. Nothing's in bridge mode.,
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Colton Shaw
(@ColtonS18570504) reported
@cogeco please Fix THE problem for the people mwho have cogeco because it keeps turning black
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Jon
(@Jonsnow2929) reported
@cogecohelps @m_e_f1 The estimated time service is going to be restored is later than 2:30pm??!! This is ridiculous. There are people working from home that pay a lot of money for cogeco b/c it's the only provider. It's time to end the telecom oligopoly in this country.
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Buchner Family
(@BuchnerFamily) reported
These days @cogecohelps, I feel like I'm getting scammed by Cogeco. I tried looking for Bell internet options the best they offer is 10 Mbps download speed and 0.9 Mbps upload speed, which is too slow. (Part 5 - read replies for further parts)
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UltraProgrammer279 - Stop Bill C-11 🇨🇦
(@programmer279) reported
@9to5mac @michaelpotuck Now bring something similar in Canada! My provider (Cogeco) is dogpoo and it's the only high-speed option in my area! (my area is more rural than urban). It's so bad I have to reset the modem once or twice a day! And I have a third-party router too. I need @cogeco to fix this!!!
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benjiman
(@Denoxium) reported
@cogeco you guys are genuinely so ******* pathetic. worst provider i’ve ever had in my life. **** you
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UltraProgrammer279 - Stop Bill C-11 🇨🇦
(@programmer279) reported
@LukeMiani @cogeco It's all lies. Cogeco's customer service is terrible and their service is unreliable and overpriced. That's from experience. Any Cogeco users that hate Cogeco?
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mike shadowrocker
(@MShadowrocker) reported
@cogeco ...CAN YOU FIX IT PLEASE... what is going on....2022 12 11 hamilton Wentworth St S..........AREA CONNECTION CRASHES
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Allie ✧
(@HoneyBlccm) reported
Cogeco can suck my ******* ****, you really turned my wifi off till Saturday. “Interference” my *** fix your **** or I’m switching companies.
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Ray
(@Ray31401784) reported
@cogeco Really glad you shut down your Milton location. Now every time my garbage router needs to be replaced. I have to drive to Burlington to swap it out. This is why we pay outrageous prices I guess
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Christopher David Johnstone
(@Chrisjonstone49) reported
@bisping Where's my ******' Cogeco TV & home internet service? I've asked Dominic Daddy 7 times to hook me up!!
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Kelly-Jay
(@khyphenj) reported
@cogeco why does billing history on my account never work? "Sorry, we can’t get that information right now. Please try again later."
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B
(@bronwyn121212) reported
@cogeco worst remote. It does not work. I’m tired of calling tech support. I can wort for your company by now. I’ve gotten an education whilst on the support line many times.
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Cooper Watts
(@MrCooperWatts) reported
Spent half an hour on the phone with Cogeco tech Dept. where I was instructed to keep doing the same menu choices with no solution. So after the call, I unplugged the box and the modem. Plugged them back in and I got my problem solved.
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Le Twit
(@tilla_the_bum) reported
@Denoxium @cogeco Same here! Full day outages too. Except today tech support says they are aware but unsure why they decided not to post it on outage portal. Never have I seen such terrible service. We are talkin full day outages.
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