Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 31
Brampton, ON 8
Kingston, ON 7
Montréal, QC 6
St. Catharines, ON 4
Mississauga, ON 4
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • seimooooooo seimo (@seimooooooo) reported

    @cogecohelps @cogeco dude you already looked into it 7 ******* times. give me reliable internet already. its ******* annoying, yall do nothing but ‘fix’ ****. actually do something about the problems for once you greedy pieces of ****. **** you

  • itsmikemade Michael Somerville (@itsmikemade) reported

    @cogecohelps does cogeco have the ability to block Call of duty ? we can get connected to the servers tonight. No issues, noone having issues other than us. Thoughts ?

  • Storm87139704 Storm 💭 (@Storm87139704) reported

    @cogeco Another outage just happened (Sarnia Area). What is going on with you guys lately?! Geesh

  • ashleigh_latham ShweeLeigh1616 (@ashleigh_latham) reported

    @Bell Can you please put fibe in my area, we moved 2 blocks from where we used to have bell fibe and for some reason its not available here. Now we have @cogeco and it's pure ****. I would switch back in a heartbeat!

  • inhousemouse terry anne matthews (@inhousemouse) reported

    @cogeco wifi down again 😑 so annoying. Checked website, looks like it's getting worked on. It's been down for hours hopefully will be up before midnight. Thankful this isn't a school day. #cogecoYQG

  • TimiTV4 Timi TV (@TimiTV4) reported

    @seimooooooo @cogecohelps @cogeco Well are you connected to wifi or cable? If cable switch to a cat 6 cable it gives faster data over the cable. If your on wifi switch to cable. Wifi is locked to 250mbs if your on the 1gig plan. Lower if not. Check game files for corrupted game files as that can be the issue

  • MonkMode_ Zuppy (@MonkMode_) reported

    Pretty sure im more knowledgeable on the internet than cogeco tech support this is pain

  • ManpreetSikand Manpreet Sikand (@ManpreetSikand) reported

    @cogeco what's wrong with internet in Waterdown, we re-booted modem still not full signal within the house, we had similar issues yesterday as well. Treat this as urgent so that kids can attend classes without disruption..

  • Logansenese Logan Senese (@Logansenese) reported

    @cogecohelps I’d love to know why cogeco is consistently slow or going out around the mewburn area, I’ve called tech support in the past no fixes, reset modem fixes for a couple hours. Really debating on switching, we pay for the “fastest” service and getting 1/2

  • Techtot It's ya boi thiccmcbiglick (@Techtot) reported

    Cogeco needs to get their **** together. ~900mbps Down and only ~30mbps up is some ******* bullshit.

  • Mom4Inclusion Mom4Rights (@Mom4Inclusion) reported

    @cogeco @cogecohelps is there an outage in Kingston/Ganinoque?

  • eaglenest59 Ross England (@eaglenest59) reported

    @cogeco @cogecohelps so internet up and down in my area since last Thursday while we try and work and school from home. Told service ticket is in but 5 to 7 days to resolve. Hello? Come on cogeco we deserve better.

  • seimooooooo seimo (@seimooooooo) reported

    @TimiTV4 @cogecohelps @cogeco oh bro ive tried everything, im on ethernet and we’ve been having these problems for ages. were on the 1 gb plan and only ever hit 800mbps MAXIMUM, they only ever **** up lol. its sad ngl

  • Iucaidc 🛸 (@Iucaidc) reported

    @s7icky420 @cogecohelps @cogeco that’s them leaving it out there like every company and then never delivering on their promises

  • golbmchallenge trig (@golbmchallenge) reported

    @cogecohelps @sportsnet why several times a week does it say on SN Now that my Cogeco subscription does not include Sportsnet?? It does. And half the time, it works. Is this Cogeco's issue? They seem to have a ton of issues, all the time. Fix it please. Getting annoying.

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