Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 85 |
| Mississauga, ON | 12 |
| Welland, ON | 12 |
| Ottawa, ON | 10 |
| St. Catharines, ON | 10 |
| Montréal, QC | 8 |
| Burlington, ON | 6 |
| Hamilton, ON | 5 |
| London, ON | 4 |
| Milton, ON | 4 |
| North York, ON | 3 |
| Calgary, AB | 3 |
| Sarnia, ON | 3 |
| Trenton, ON | 2 |
| Peterborough, ON | 2 |
| Gatineau, QC | 2 |
| Kitchener, ON | 2 |
| Scarborough, ON | 2 |
| North Bay, ON | 2 |
| Brampton, ON | 2 |
| Niagara Falls, ON | 2 |
| Oakville, ON | 2 |
| Halton Hills, ON | 2 |
| Guelph, ON | 1 |
| Oldcastle, ON | 1 |
| Stouffville, ON | 1 |
| Chatham, ON | 1 |
| Belleville, ON | 1 |
| Woodbridge, ON | 1 |
| Kingston, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Sugar Free Satan
(@DiabetesDiablo) reported
@cogeco You guys are alright. I sat down and smoked a fat session with one of your door to door reps last year, as he and his trainee seemed to be having a rough day. I already had Cogeco, but they were friendly, witty and didn't bogart the ****. 10/10 service. 1/2
-
Paul 🇨🇦
(@PAUL_OOOOOOOTS) reported
@cogeco #cogeco we have issues again. Your tech just left my place ( nice fellow ) and he advised us that your cable lines from in the ground seems to be the issue for my speed which makes sense since everything has been beaten to hell. This is #BAD customer service 😔
-
Gerry Dews
(@GerryDews) reported
@dchurls13 @cogeco Wow is @cogeco ever a shitty company. Been waiting for close to 3 hours for the Tyson fight I paid 50 dollars for to come on. NOTHIN. What’s the deal? Customer service has no clue what’s going on either.
-
Alex Trudel
(@Strudel74) reported
@cogeco Worst service ever!
-
Sylvia Bolle
(@SylviaBolle) reported
@cogeco why am I being charged for unreturned equipment when it was your technician who took the old equipment with him when he installed our TIVO service? Check your DM!
-
IntrebuloN
(@IntrebuloN) reported
@cogeco Back around April the internet would disconnect at 7pm on the button for 2 minutes every single day for months, it stopped before my brother got around to sending a ticket. It's happening again now for about the last 2 weeks. I see someone else had this problem in April
-
rt
(@taykmr) reported
@cogeco Why oh why do you not say “Thanks loyal customer, here’s the best deal ever”???
-
Mike
(@michaelzapper) reported
@cogecohelps internet is extremely slow .. Oakville - Dundas/9th line... what’s up cogeco... rebooted modem
-
barbaragordonisacat
(@Jesspelissero) reported
@cogecohelps hi! I'm signing back on with cogeco and did it online on Friday. I recieved a 4 digit pin and confirmation email, but still haven't received the email to set up my account. Can you help?
-
CLPOTTS🏴☠️
(@carleekat) reported
24/7 service my *** @cogeco ... been on hold an hour now...
-
Vitali fan
(@Nesbitt97) reported
@cogecohelps is Cogeco down in Sarnia? I have lost my wifi and internet. I have reset my router Nd nothing is working
-
Gerry Dews
(@GerryDews) reported
Wow is @cogeco ever a shitty company. Been waiting for close to 3 hours for the Tyson fight I paid 50 dollars for to come on. NOTHIN. What’s the deal? Customer service has no clue what’s going on either.
-
I'm Me Being ME!
(@ImBuynNSelln) reported
@cogeco Service disruption in Semenyn is due to Power Outage.
-
Siobhan Kukolic
(@SiobhanKukolic) reported
@cogeco Is wifi down?
-
Peter Kruzlics
(@PeterKruzl) reported
It's amazing to think that the fastest option for internet in Burlington is not via phone line or cable, but TO SEND THE SIGNAL TO SPACE AND BACK. Come on, Bell and Cogeco... Wth