Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 35 |
| Montréal, QC | 9 |
| Milton, ON | 4 |
| Mississauga, ON | 4 |
| Brampton, ON | 4 |
| Calgary, AB | 3 |
| Ottawa, ON | 3 |
| Markham, ON | 3 |
| Windsor, ON | 3 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 2 |
| Perth, ON | 2 |
| St. Catharines, ON | 2 |
| Leamington, ON | 2 |
| Georgetown, ON | 1 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Belleville, ON | 1 |
| Burlington, ON | 1 |
| Hawkesbury, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Krakusvw
(@krakusvw74) reported
@cogeco absolutely terrible when you need help…. Go talk to AI online. #WTH
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Gavan Jamieson
(@GavanJamieson) reported
@cogecohelps @cogeco Tried that in addition to calling the “technical support line” however neither would connect us to an actual technician. And instead just looped us from the FAQ and the AI assistant. Neither of which helped.
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Hunter Moninger
(@huntermoninger) reported
Hey @cogeco @cogecohelps we’ve spent the last few months dealing with internet issues. Just this weekend we’ve had nonstop issues & have had to reset the modem multiple times & are still dealing with issues. We work from home & have had no credit and no lasting help. What next?
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Ciel21
(@Ciel2114) reported
@MobileSyrup The issue with having all services together is if ISP is down, home phone is offline. Will Cogeco mobile phone service truly be separate on Telus' infrastructure or on Cogeco infrastructure? Try finding a payphone nowadays when hydro is off and one wants to contact utility.
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Darren Williams
(@CoercionJab) reported
@cb_doge That’s nice but can u cancel my cogeco subscription on my Indian reserve that just got internet service which we never never had for years and it was painful using **** satellites from other companies. Can you give people more of a competitive price because we have to stay with..
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christopher swift
(@ironbridger) reported
@cogecohelps @benmcdermott4 Gosh, you're knowledgeable. Now explain why your cheap converters get confused and hang. Can't change the station. Can't even change the volume. That's cogeco cable.
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Munger
(@TheMunger07) reported
@cogeco Too late Jodi Tek Savvy is coming in Friday to replace your bullshit service
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Braunson Yager
(@braunshizzle) reported
@cogeco @cogecohelps I encourage you to not force your customers to download an app on their phone in order to receive support (on a service which is not being provided as per the service agreement) to which your customers are paying YOU for.
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James Edward Parkin
(@jamesedparkin) reported
@cogeco There are two service technicians and others in the area at this time.
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Commissioner Miner
(@fanCRTCProfling) reported
Damn I'm all confused, Email from Cogeco's law firm says: -Here is our Notice of Appearance. -Another Email saying disregard the Notice of Appearance, We'll be re-serving a corrected version. -Another Email saying "Disregard. -And another saying CNOC intends to participate.
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T.D Leaker
(@TdLaeker) reported
My aunt just got her Cogeco bill. They charged $0.12 late payment interest and a $250 Late Payment Administration fee. Is this REALLY what happens now when the credit card company issues you a new account and you forget to update your automatic payments?
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Nihal
(@nihal_human) reported
@cogeco network is down in Niagara Falls, ON. Anyone else facing the same?
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Unacceptable Disheartened 🍎
(@jokingzoo) reported
Not only is @cogeco ‘s service abysmal, their commercials are annoying as well. And the fact that people know “Cogeco Corey” by name indicates he has to go out way too often to the same homes with issues. Not the win Cogeco thinks it is.
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Mike Drake
(@MikeD340706) reported
@cogeco So i made a payment yesterday like i was asked to do to avoid a suspension and it was still suspended. Ive had it with your company, can never talk to a hunan whwn you call and your app is garbage. I will be moving my service
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Munger
(@TheMunger07) reported
@cogeco Too late Jodi Tek Savvy is coming on Friday to replace your garbage service and I advise anyone else having issues to do the same