Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Montréal, QC 7
Kingston, ON 7
Brampton, ON 6
St. Catharines, ON 5
Mississauga, ON 5
North York, ON 3
Leamington, ON 3
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogeco the absolute worst customer service comes from cogeco cable...

  • Mr_J_Abbey J Abbey 🇨🇦 (@Mr_J_Abbey) reported

    @cogecohelps Steven I am aware of both of the points you made. I've been a Cogeco customer for over 30 years. Add on packaging is not really an option if you live on a fixed budget.

  • KayDJohnson1 🇨🇦 Kay-oss (@KayDJohnson1) reported

    There is a outage in Belleville Ontario. Been out for over an hour. Any idea when it will be back? #Cogeco

  • BullRoberts MICHAEL bull ROBERTS (@BullRoberts) reported

    @cogecohelps 5 years and fixed nothing dispite several times.i would not trust cogeco for anything absolute @#$% service an treated like my paying my bill every month is worth nothing 217 a month for internet, and no cable has ever worked in 5 years.only thing that is good is the phone rings

  • TheNobel 𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴ (@TheNobel) reported

    @cogeco I need a copy of my internet performance for the last month in order to provide it for #Ontario consumer protection!! To prove ur BS SERVICE & CNX

  • TheNobel 𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴ (@TheNobel) reported

    @cogeco u we’re subsidized billions of dollars to provide a good service not to give millions to ur executives DONKEYS!!!

  • tomlin_ted Ted Tomlin (@tomlin_ted) reported

    Quality of the TV feed is horrible in Canada @CopaAmerica @cogeco @TSN_Sports.

  • DoomSperg Sperger King (@DoomSperg) reported

    Why does cogeco internet suck so hard 😤 they sent a technician just last week because I keep losing my wifi signal and they assured me that the issue was resolved, but I’ve been without a signal for damn near the whole evening.

  • rho_sigma_eta Russell Harper (@rho_sigma_eta) reported

    @cogecohelps @cogeco I did try unplugging it for three minutes, also rebooting via the HTML interface. I just now tried the pin reset. Same result, failed with ISP Blocking Service, code 202. Can connect the TV via Cellular Hotspot, and other diagnostics show connectivity, so TV wireless is working.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @NBomb Toronto Hydro had such a network, sold it to Cogeco. Don’t be surprised if the City of Toronto’s network will go the same way eventually. Also, from what I read, this is just trunks/backbone, doesn’t have last mile, expects someone else to do it. (maybe I am wrong).

  • BillLeaf39 Bill Dee (@BillLeaf39) reported

    @cogecohelps: Cogeco really sucks this week. For the third time several HD channels, including Chex 702, and time shifting channels are out. Neighbours in our building say that we should switch to Bell. Don't want to do that, but getting tired of re-booting without success.

  • RebeccaBredin Rebecca Bredin (@RebeccaBredin) reported

    @winshiwong Are you with Cogeco? My internet has been awful most of this morning too, and it's not even raining here.

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @NewsInOakville anyone know a good cable provider in #Oakville? Our current provider @cogeco sucks!

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @cogeco worse service in Ontario! Sunday evening trying to watch soccer game and do work and the Internet goes down! Wtf @cogeco

  • Humphrey03Pat GIVE IT EVERYTHING (@Humphrey03Pat) reported

    So we’ve had issue with spotty internet lately and then all of a sudden, nothing. Call @cogeco a few days back and they said our account was flagged and the lines outside our house need service, nobody could come out till a week later.

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