Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 46 |
| Mississauga, ON | 6 |
| St. Catharines, ON | 6 |
| Peterborough, ON | 4 |
| Burlington, ON | 4 |
| Montréal, QC | 4 |
| Brampton, ON | 4 |
| Kingston, ON | 2 |
| Oakville, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Sarnia, ON | 2 |
| Windsor, ON | 2 |
| North York, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Brockville, ON | 1 |
| Kitchener, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Ottawa, ON | 1 |
| Sainte-Agathe, QC | 1 |
| Uxbridge, ON | 1 |
| Trenton, ON | 1 |
| Brantford, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Wendy Justine
(@WendyJustineg) reported
@cogeco has to be the worst internet provider in the world. How is seven to ten days acceptable to be without internet?????? 3rd time this has happened yet they’re still happy to take my money. Is Bell any better I wonder?
-
Pierre Laframboise
(@Rasmanpierre) reported
Something going on with Cogeco internet service in Kingston. Download speed for live stream jittery and has dropped below 30mbps. Anyone else having trouble with their Cogeco internet in Kingston tonight?
-
Hawkward
(@hawkwardbirdman) reported
Nothing feels better than @cogeco s internet dripping during a ppv. Idk why this happens almost every day but between them locking their modems and dumb crap like this I'm really starting to look at new isps
-
Johnny
(@JAdawgity) reported
@cogeco your response times to outages are horrendous. I've been without stable internet in Milton since last week and can't have someone come check the issue until Thursday. Very disappointing.
-
Tall-Talons
(@Tall_Talons) reported
@MeisterLiTweet @Activision Or when drm is online only practically making the game a ticking time bomb for when the servers go down and then the game wont be playable anymore. I remember last year when our internet went out for a whole week cause cogeco are incompetent, and I couldn't play thps 1+2 cause..
-
JD - Hi There
(@dangerousjd) reported
@cogecohelps @PieMercenary @cogeco My internet has been out since Friday at 6.30pm.... Hope you guys plan on handing out rebates...shouldn’t have to pay for a service we are not getting... Perhaps bell might want my buisness
-
Craig Brummell
(@Cbrummell1) reported
from
Lakeshore, Ontario
My next door neighbour was just told by @cogeco that they cannot fix her broken wire to her house for 3 months, so no phone, Internet or TV until September. Never heard of waiting this long to fix a single broken wire. Glad I have my Internet with @bell #scarry
-
Twisted Tales Studio
(@TwistedTalesSt) reported
I guess I will call it. Going on 10 hours and the internet is still down, so I will be canceling stream tonight. Hopefully cogeco figures out the issue in time for me not to miss another full day of work 😒🤬
-
Wendy Justine
(@WendyJustineg) reported
Cogeco has to be the worst internet provider in the world. How is 7-10 days acceptable to be without internet????? 3rd time this has happened, yet they’re still taking my money. Is Bell any better? @cogecohelps @Bell_Support
-
vox
(@dribvox) reported
god I ******* hate cogeco so ******* much man we cant improve our service because that'd cost money get ******** outta here of course it'd cost money you think you're just gonna barter for fiber or better lines like?????
-
Jean-François Mezei
(@jfmezei) reported
Rogers: “The Commissioner fails to consider the impact of entrants and reduced barriers to entry and expansion resulting from the CRTC’s MVNO Policy. “ The MVNO policy is designed to prevent new entrants. (Though Cogeco may be able to offer temporary service in limited areas.
-
Danielle Wright
(@daniwright76) reported
@Tom25615095 @cogeco Did yours come up yet? We have been down for 20min so far and site says it's not our in our area
-
Tatiana Sutherland
(@tajaunzems) reported
@cogeco @cogecohelps internet down in Bracebridge? Please help- just got kicked out of third zoom meeting
-
Johnny
(@JAdawgity) reported
@cogecohelps @cogeco Hi Cole, actually you helped me earlier by Facebook messenger. Turns out it was indeed an area issue. Glad I pressed on this and that you could help but my goodness 7 days of disconnects ever 10 minutes was overwhelming. Glad it was finally fixed.
-
Jodi 🤦🏼♀️
(@Magpieskitchen) reported
It’s payroll day and we have no internet. 🙄 #cogeco #outage