Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Kingston, ON 7
Montréal, QC 6
Brampton, ON 6
St. Catharines, ON 5
Mississauga, ON 5
North York, ON 3
Leamington, ON 3
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Hawkesbury, ON 1
Markham, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadianTrumpe1 DeplorablyCanadian (@CanadianTrumpe1) reported

    All I have to say is Cogeco phone people are the worst!!!!

  • galnator Galnator (@galnator) reported

    Hey @cogeco my wifi hasn’t worked for 4 hours is there outages in Ontario currently or is my fibre plan just being slow? I’d really appreciate some support I haven been on the phone for 30 minutes waiting

  • CassieFCohen Cassie F. Cohen (@CassieFCohen) reported

    @rcarrick Cogeco the worst . I have to book a minimum of 19 minutes on hold and another 15 minutes to resolve… and trust me, they have zero desire to resolve the problem

  • louisembruneau Louise (@louisembruneau) reported

    Cogeco down in Burlington???

  • mitch_bauer mitch bauer (@mitch_bauer) reported

    From firsthand experience, #cogeco business internet service is horrendous, from uptime to client care, no one cares, no one calls back and Managers start at 3pm. #cogecobusiness help...we are stranded....

  • MarianneRaymon1 Marianne Raymond (@MarianneRaymon1) reported

    @cogecohelps hey, really disappointed in your customer service and internet provision period. With the number of people working from home you would think Cogeco would be better. Cancels a service appointment and doesn’t call to inform the customer. You should be ashamed.

  • mitch_bauer mitch bauer (@mitch_bauer) reported

    @cogecohelps @cogeco Ac#50017266243...days with 0.01 upload and 20 download. No responses. No updates. No service. Thx

  • wac1141 BC (@wac1141) reported

    @cogeco internet out in Waterdown after power outage

  • CoryKearney1 Cory Kearney (@CoryKearney1) reported

    @cogeco #CogecoSucks my lovely Cogeco internet went down Saturday July 24th. That outage cost me 6 figures. This is absolute bullshit. Garbage service.

  • jonpole Jon Pole - RADIO ATHLETE 🥇 (@jonpole) reported

    @Cigar__Smoker__ @cogeco Cogeco is down. Hopefully it will be fixed tomorrow. Big storm. New podcast is up.

  • Manafhasan Manaf (@Manafhasan) reported

    @cogeco having internet outage in my area ,L6m4r8 ,since 8.30 am. I am working from home and without internet, I can’t do that much. When we can expect the service to resume ?

  • DwightStead Dwight Stead (@DwightStead) reported

    .@cogecohelps @cogeco Internet is down in Vineland. No updates on your accounts. Any idea when it will be restored?

  • jimgilly19 Jim Gilchrist (@jimgilly19) reported

    Anyone else having problems with Cogeco TSN service ? have lost all their hannels tonight

  • DeanneSowter Deanne Sowter (@DeanneSowter) reported

    Hey @cogeco @cogecohelps When are you updating your customers re. vaccination policy for your techs? I need a tech to come to my house but need to know if they will be double-jabbed. Your tech support does not have the answer.

  • VanessaOwen96 nessaowen (@VanessaOwen96) reported

    @cogecohelps is probably the worst twitter name for cogeco considering how unhelpful they are

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