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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oakville, ON 1
Brampton, ON 3
Sherbrooke, QC 1
Toronto, ON 55
Welland, ON 2
Thorold, ON 1
St. Catharines, ON 4
Toronto county, ON 3
Montréal, QC 7
Hamilton, ON 1
Burlington, ON 2
West Lincoln, ON 1
Brockville, ON 1
Pembroke, ON 2
Vancouver, BC 1
Nepean, ON 1
Bells Corners, ON 2
Ottawa, ON 4
Kingston, ON 1
Cambridge, ON 1
Mississauga, ON 3
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 1
Port Colborne, ON 1
Sarnia, ON 1
Stirling-Rawdon, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Prime921
    Prime92 (@Prime921) reported

    @Andywarski I bet you poor bastards have Cogeco internet.

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco better have service running for the game. Its been 15 hrs! Although storm is out of their hands, 2 minutes on hold to find out my postal code area still has outage is an unnecessary time grab. Add this to the other 364 days the service sucks. @CRTCeng

  • MIHomeYGK
    🇨🇦 Make It Home YGK (@MIHomeYGK) reported

    Massive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.

  • SheriLorraine
    Sheri Stewart 🇨🇦 (@SheriLorraine) reported

    @cogecohelps @kitty_kattkait @cogeco down Peterborough

  • charmedone11
    Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogeco outage in Renfrew

  • richardp
    Richard P (@richardp) reported

    @candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.

  • ElizabethEh_YGK
    Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported

    @Tiger_JY @cogeco Massive province-wide outage

  • yarop
    JerryP (@yarop) reported

    What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

  • bruins31311
    gg (@bruins31311) reported

    @cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    Cogeco out again. Seriously **** this stupid company.

  • patchcollecter
    Rod Marois (HE/HIM) (@patchcollecter) reported

    WAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::

  • Amanda90097805
    Amanda (@Amanda90097805) reported

    @cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    @cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    @cogeco I am cancelling my Cogeco account. You guys are awful

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