Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 69
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Montréal, QC 12
Kingston, ON 12
Peterborough, ON 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 7
Brockville, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    I’ve concluded @cogeco isn’t working on the problem with the internet tonight. They’re just going to automatically extend the resolution time every 15 minutes on the outage site. You can also bet we won’t get money off. I suppose I could just pay a portion of my next bill.

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    My mistake. The @cogeco outage site is updating the resolution time every minute to exactly one hour from the time I refresh the page. This service is a complete farce. Guess I’ll give up and go to bed. Maybe #Cogeco will send someone to fix the issue in the daylight. #PissedOff

  • GerryTimbers Gerry Timbers (@GerryTimbers) reported

    Why is it always so painful to deal with @cogeco ? Horrible #CustomerService

  • Sidewayz_ Devin (@Sidewayz_) reported

    @cogecohelps Does Cogeco allow me to purchase my own modem? My Hitron CODA-4589 is pretty terrible. For about the 20th time, the password to access the router has been changed somehow. I need to put it in bridged mode 'again' to bypass the terrible wifi and lan with my own router

  • rohansha111 rohan.s1981 (@rohansha111) reported

    @cogeco sorry but really bad customer support, my internet is very slow since 9:45am but when I called tech support(Wayne), I have been told to wait till Thursday afternoon for tech person appointment. It’s worse than Canadian healthcare

  • theoxman david oxley (@theoxman) reported

    Thanks Cogeco for raising internet prices $6 for worse service. #Thieves

  • clicksalot99 clicker (@clicksalot99) reported

    @lambk @cogeco Just had abother cut out after 15 minutes

  • clicksalot99 clicker (@clicksalot99) reported

    @lambk @cogeco It is now my goal to spread and reply to everyone on twitter just how bad Cogecos service are and to stay away. Far away from this "internet provider"

  • TheCUVFiles TheCUVFiles (@TheCUVFiles) reported

    3216.120:52:0012/06/22 @[redacted] "Cogeco cable is not VPN and Cornwall sucks as a low life magnet." 3233 21:30:05 12/06/22 "@[redacted] My home internet provider is not Cotego. This whole IP effort has been an exercise in troll futility."

  • janetakasparky Janet 🇨🇦 (@janetakasparky) reported

    anyone else's cogeco internet down? #northend #hamont

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    After tonight’s @cogeco outage for five hours and counting, it’s clear their service is very vulnerable. The @Bell fibre internet lines are being installed in my neighbourhood now and if the pricing is good, switching might be a smart idea.

  • lambk kendall #IstandwithTrudeau🇨🇦🍁 (@lambk) reported

    @cogeco Currently looking for a new service provider I just received my new bill from you & I am disgusted.

  • clicksalot99 clicker (@clicksalot99) reported

    @theoxman @cogeco Internet is legit cutting out ever 30 minutes in Niagara Region for the past 2 days. I have never seen such bad internet service

  • spicytu29171295 spicytuna (@spicytu29171295) reported

    yup..I called it..landlord sueing Cogeco for drilling that small hole w/o consent..what a total pos this guy is!! hope L&TB takes this b.s into consideration of what a total ******* he is!!

  • rahipatel3011 Rahi Patel (@rahipatel3011) reported

    @cogeco why is my internet speed 29.43down\22.1up when i pay for 1024down\ 50up in Hamilton,ON @cogecohelps. I need solution.

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