Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 34
Montréal, QC 8
Brampton, ON 6
Kingston, ON 6
Mississauga, ON 4
Ottawa, ON 4
Windsor, ON 4
Milton, ON 3
Markham, ON 3
Georgetown, ON 2
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
North York, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • blazeismyrealn1 blazeismyrealname (@blazeismyrealn1) reported

    It was only off for a few minutes this time, maybe 20, but these Cogeco outages are becoming more common. I get way more people are using the networks because of COVID, but please try to keep up... hard when you want to remain loyal but your service stinks #cogeco

  • TennantJeff String-necked Jeff (@TennantJeff) reported

    @cogeco I hope you realize you've had a major internet outage for over an hour. Burlington and Windsor (at least) are down.

  • sleepy_v Sleepy V (@sleepy_v) reported

    @shawnhuelin @cogeco Doesn't help that every household with children is home trying to do virtual learning. Plus one are both parents trying to work remotely... We're asking a lot of our internet provider and it's not delivering.

  • ImToreos chris toreos (@ImToreos) reported

    @cogeco Definitely not fixed. Can you actually keep your service up for at least 1 week straight? I would really like to get some work done, thanks.

  • Jowoods41418 Jo (@Jowoods41418) reported

    @cogeco your service is **** and we as customers demand reductions in our bills this month!

  • Deedee81342556 Dee (@Deedee81342556) reported

    @ihoplad @cogeco Yes great question!! There’s no excuse for this obviously they micky moused any repairs down yesterday and it didn’t stick! This is pushing me to go with Bell more and more!!!

  • timcur425 Tim Currier (@timcur425) reported

    @cogecohelps Issues again today Cogeco? I’m in Dundas

  • LizHope41793976 Liz Hope (@LizHope41793976) reported

    @cogeco another outage in Southern Ontario????

  • wkhalilieh Will Khalilieh (@wkhalilieh) reported

    @cogeco - are there service outages in Burlington? I’ve reset my modem 3 times and we still cannot connect. Your support webpage is not loading either.

  • SplatterCafe Victor J. Roth (@SplatterCafe) reported

    @cogeco is down again! Parents, if you have cogeco don't close teams or logout, that way the video streaming continues for your kids.

  • o0_tyler_0o Tyler (@o0_tyler_0o) reported

    Cogeco ******* sucks lmao this is the second time this week that I've had to rely on my data to access the internet, fix your ****

  • SpartanBeard Nathan Hope (@SpartanBeard) reported

    @cogeco I have no internet, and I can’t contact your support because your phones services are down? Anyone else having this issue?

  • Sgay1Wendy Wendy gay (@Sgay1Wendy) reported

    @alancross Yep cogeco down in Burlington for the second time this week

  • bwbeatty42 brian (@bwbeatty42) reported

    @cogecohelps down again... in Burlington, shocking we cannot get dependable internet service in Burlington..., it’s a joke really, @cogeco

  • stalphonsusces St. Alphonsus (@stalphonsusces) reported

    Cogeco is experiencing outages in our area that is causing virtual learning issues. Be patient please.

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