Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Brampton, ON 9
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 5
Mississauga, ON 5
Leamington, ON 3
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MzSirius7 Candace Hawkins (@MzSirius7) reported

    Entering day three with no internet because @cogeco decided to do some scheduled maintenance on the lines in my area, screwed up my internet with teksavvy, mait. tech KNEW they f'ed up as they booked a service call for yesterday where guy didn't do **** @cogecohelps isn't helpful

  • NamaariB • Her_Divine_Path • (@NamaariB) reported

    I’m calling the @BBBTriCounties @cogeco is NOT an organization that improvising customer service yet withdraws money from accounts monthly.

  • VelkoD Velko D (@VelkoD) reported

    @sdgkjgkjs234324 @daviddoel @Sportsnet We either pay rogers or bell lol anything else you tell ppl you're poor (Cogeco for me tho lol)

  • MacorettaJohn John Macoretta 🇨🇦 (@MacorettaJohn) reported

    @cogecohelps What the heck Cogeco? Why is the feed for the Buffalo Sabres games so terrible? It’s been two games in a row.

  • DogLifeOntario Bob (@DogLifeOntario) reported

    .@cogeco Do you know how ******* awful epico is? I want to jump out of a window every time i try (and I mean try) to watch it. Do ******* better!!

  • grahamS666 G-Money (@grahamS666) reported

    @cogecohelps I'm brand new to Cogeco. I downloaded the app. Can't set up a new account. Do not have an existing account. This is not a good start. Please help or direct me to someone who can.

  • FavaroKaren Karen Favaro (@FavaroKaren) reported

    @cogeco wtf….most important game of the season and again no internet. Scam company. You should be paying me ffs

  • JBJblaze Nathaniel PeteЯ Rentrow (@JBJblaze) reported

    @YouTube @cogeco @cogecohelps What pisses me off the most about tonight is having already predicted to myself that on the night I'd get to finish #Dispatch, of fother mucking course, my internet upload speed goes down the crapper and restarting our router has failed to work so far. Suffice to say, I'm livid.

  • TANSports2 TAN Sports (@TANSports2) reported

    @cogeco any internet issue in Oakville? We have no internet

  • Chief_Buono Eric Buono (@Chief_Buono) reported

    Yup, typical expectations from @cogeco. Outage since Nov 1 and STILL without service. Coming from someone who works in the field, Cogeco continues to prove how they are incapable of supporting their own services. Im done with them and will be canceling.

  • NamaariB • Her_Divine_Path • (@NamaariB) reported

    What is wrong with Canada? @cogeco how dare you waste my phone time with verbal ads promoting your products. People don’t want to hear this- we want service!

  • DrJamesCKPorter Dr James Porter (@DrJamesCKPorter) reported

    @cogeco WORST TV/INTERNET EVER… they should not be allowed in the business… I lose internet EVERY DAY… yes every single day and usually more than 1x

  • jeff_rogerson Jeff Rogerson (@jeff_rogerson) reported

    @cogecohelps Hi, finally after about 40 minutes a clerk picked up. Issue handled but it makes listening to “your call is very important to us” a tad hollow after the hundredth loop. Either live it, or change the message. #cogeco

  • DarrenKritzer Darren Kritzer (@DarrenKritzer) reported

    @cogeco down today Anyone else?

  • LHearns2 Luke Hearns (@LHearns2) reported

    @cogecohelps Imagine getting to watch it? That would be awesome, but as usual, my cogeco internet is down. Worst internet I’ve ever had.

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