Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 17
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenna_TMLFan84 Jenna B (@Jenna_TMLFan84) reported

    @IvanArbour Lol nah, we're likely switching back to Cogeco. But heard the officiating in the game was awful. Knowing now that Faist was there just confirms it.

  • thereviewguy77 🇨🇦John007007🇨🇦 (@thereviewguy77) reported

    @cogeco No service at all for 8 hours get really frustrated

  • Auxscott Scott McConnochie (@Auxscott) reported

    @cogecohelps having trouble with RV service, video is unavailable amber data light keeps flashing #cogeco

  • InstantGrudge Dennis Forbes (@InstantGrudge) reported

    @Cogeco - the audio desync problems with the EPICO Android TV box are legendary. After four or so hours of streaming, the thing is up to a +1 second audio desync. Amazing. Do you actually test this stuff?

  • TheTerribleHook The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps Trust me, Graham, we've spent hours discussing this matter with Cogeco and Bell reps, but no one could witch our email addresses over, so we had to cancel the move (which would have saved us a ton of $). Now @Bell_Support is refusing to acknowledge the cancellation.

  • PVNCLearnTech PVNC Learning Technologies (@PVNCLearnTech) reported

    Please be advised that due to a fibre cut at Cogeco, several of their customers are experiencing outages. Holy Cross and a large area of the city of Peterborough are affected by the outage and are currently without internet access.

  • westi3mom Marietta L (@westi3mom) reported

    @cogeco why do I pay for a HBO/Crave subscription then get kicked out of a show I’m watching and when I try to sign back in and am told I need a subscription to sign back in! Your service is terrible and your phone agents can’t help, this has to be rectified. Give my my $$ back.

  • Toastheaven Ghostheaven @ Leylan now! (@Toastheaven) reported

    @cogecohelps Brittany in customer service gave me a hand and manually fixed the name and password to my modem; Heads up that this appears to be a building-wide issue as none of the cogeco connections on my list follow the usual apt# naming convention anymore. Worthwhile checking into.

  • Deb_Is_Young Debbie Y-M🇨🇦 (@Deb_Is_Young) reported

    my @Cogeco main HD receiver is flashing 8888. Multiple unplugs for long time lengths, no reset happens. I went online to my account and the equipment page doesn't work to do an online reset. Go downstairs to my second TV, which has a Cogeco receiver, and 90 plus channels give

  • patchcollecter Rodney Marois (@patchcollecter) reported

    So compared to 180 to 150 Fibre is 150 slow or a med? Bell can offer 150 for 60-65 a month an Cogeco charged me 65 a month I been with them for 3 yrs now

  • bendraper Ben Draper (@bendraper) reported

    @cogecohelps It is showing the same issue in a browser on a phone and on two other devices. My guess is an issue between crave and Cogeco’s APIs that aren’t working properly.

  • _malatonin_ malak (@_malatonin_) reported

    @Terror_Bvnny Ahhhh idk im not very tech smart sorry dude. You could always contact the wifi people or get a new router (that’s what we have cause cogeco sucks)

  • EstherKnight16 Esther Knight (@EstherKnight16) reported

    @cogeco 91 year old woman has been waiting for her phone service to be connected since the delivery date of Oct 23. Can anyone help?

  • airnation airnation (@airnation) reported

    @City_tv how can I watch Hudson and rex old or first episode I can see the commercial on ELle channel but never seem to catch the episode too late and my cable cogeco is not in the choice My dog and I wanted to watch

  • pluc pL (@pluc) reported

    If you want to have an idea of how bad Canadian Internet is, the ISP and plan I was able to use is 85% of the reason I bought my house. (@cogeco is ******* awesome)

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