Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 24
Kingston, ON 7
Montréal, QC 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Milton, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Brockville, ON 2
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Kitchener, ON 1
North Bay, ON 1
Sarnia, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Mkumar84 Mahesh Kumar (@Mkumar84) reported

    @cogeco It seems to be working now but, very slow. Good to be back. Thank you.

  • EtainRhiannon Etain Rhiannon (@EtainRhiannon) reported

    @cogeco Will Cogeco be providing any compensation to their customers? This is a huge outage with terrible timing (and affecting businesses, people who are working, children attending school, etc.).

  • johnston_shy 𝙨𝙝𝙮𝙨𝙝𝙮🌻🖤 (@johnston_shy) reported

    @GinetteP @cogeco I’ve never had a problem with cogeco until today. I work from home, schooling from home and have multiple devices connected at all times... always consistent

  • Licab1968 Li (@Licab1968) reported

    @OakvilleBeaver @cogeco Cogeco service is really bad for internet and cable.! Regardless of an outage or not. So fed up of their service. And lower your prices!

  • StuGotss12 Stuart Kelly (@StuGotss12) reported

    @cogeco your internet sucks

  • Costa_Klad Costa K (@Costa_Klad) reported

    @cogeco @OakvilleMayor Can you please publish instructions for users to change their DNS to googles DNS which would solve the problem for them until you fix your DNS servers

  • NealYako shihPoop (@NealYako) reported

    @Carminevittori5 @cogeco My COGECO internet has been crappy for the past 6 months. We’ve been with them for 10 years and it’s gotten unbearable. EVERY DAY we have a service disconnection and we are in a fairly large city. The tech has done nothing either!

  • Manafhasan Manaf (@Manafhasan) reported

    @cogeco Service in Oakville are back again but it’s so slow and unreliable

  • LizLoveLake Liz Favot; using 🍦 to survive dissertating at 🏠 (@LizLoveLake) reported

    @r_quinla I have cogeco and also have to give a zoom seminar of my phd research tmrw. Had a mini freakout about connection issues this morning. Why now!? *sigh*

  • aisforangelo Angelo Lariccia (@aisforangelo) reported

    @cogeco Appreciate any update asap, good or bad

  • bdepaepe63 Bryan de Paepe (@bdepaepe63) reported

    @JessPetrella82 @cogeco It's called entropy and all matter is subject to it's effects. Computers will eventually all have an internal connection break, just like cars they will break down eventually, nothing lasts forever.

  • JimboSweets SomethingsGonnaGive (@JimboSweets) reported

    @CardsChris @fordnation @cogeco Why is that Fords problem?

  • WayneBHay 🇨🇦 Canada ❤ 🇺🇸 🇩🇪 🇦🇺 (@WayneBHay) reported

    @RickeyArmy_1 @westi3mom @cogeco Don't enjoy paying for something I can't get... Went for a stretch last year when it was down every day for 2 weeks, hours at a time. Is that a "normal" outage?

  • QuistJennifer ((Jen Quist)) (@QuistJennifer) reported

    @cogeco Thank heavens it’s you! I was just getting ready to once again call a kid with tech help questions lol

  • basilcrab basilcrab (@basilcrab) reported

    @cogeco get your **** together, cogeco, my canadian friend is very unhappy.

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