Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 97
Welland, ON 25
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Montréal, QC 12
Oakville, ON 12
Niagara Falls, ON 12
Windsor, ON 12
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Belleville, ON 3
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BRB_97 Billy (@BRB_97) reported

    @cogeco Another cogeco issue. What else is new 🙄

  • ranked1 Tim Rankin (@ranked1) reported

    @cogeco @cogecohelps Fiber cut in Rockwood area now too. Never had any outages on Bell. #cogeco down a lot in comparison due to modem and other issues. Terrible service.

  • AdrianCanadrian Adrian Bell 🎙🎧🔊 🎭 (@AdrianCanadrian) reported

    @cogeco HOW do you stay in business with such abysmally poor customer service..? It’s astonishing.

  • IanLogan3 Ian Logan (@IanLogan3) reported

    @steeletalk We just did that. Ditched Cogeco completely and got a $60 /month internet package from Rogers and an Amazon Fire Stick. We subscribed to Prime, Apple TV, Sportsnet + and Crave and have had no problems (so far)

  • PeterHRatcliffe Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @Frizz461 Happened to me. You can find a place on tech support pages to reset your modem. I did that and then got on chat with tech support, but by the time they answered the Internet was working. I think it was the reset I did online. Cogeco support sucks.

  • AdrianCanadrian Adrian Bell 🎙🎧🔊 🎭 (@AdrianCanadrian) reported

    Local Tweet…. @cogeco… no service, again. AND no customer service. Does anyone ever answer the phone there…?

  • AelaMusic Aela 🇨🇦 (@AelaMusic) reported

    @GeneralsUpdates @FloHockey The Rogers broadcast isn't much better, it's having a stroke. Not sure if it's Rogers, Cogeco or whatever yourtv is but someone needs to fix it.

  • ArtVandelay3535 Art Vandelay (@ArtVandelay3535) reported

    @cogecohelps Internet down again in StCatharines. I called tech support but there’s only a message telling me to go to the Cogeco website but your website is down. It’s disgraceful customers can’t speak to a live person. Been with you guys for 27 years but I’m switching tomorrow

  • benjimonicus mx. mon, benji (@benjimonicus) reported

    i hope the cogeco offices burn to the ******* ground and frederic perron gets a colombian necktie. why ******** would you even have a router gui only to advertise your ******* spyware to me. im trying to port forward, why ******** should i need my phone for that.

  • jacksonpollock9 John Farrow (@jacksonpollock9) reported

    @steeletalk I cut back to basic cable (Cogeco) no HD, because including it in a package with phone and internet was cheaper than phone and internet alone. I cut ties with Bell for phone because of their ridiculous prices for a landline. But all I watch on network tv is sports.

  • DavyLeafs Davy (@DavyLeafs) reported

    @cogeco internet is down, southern ontario please fix it

  • RPMcginn #WeTheNorth #LeafsForever (@RPMcginn) reported

    @cogeco @cogecohelps I get it, things go down but what is happening that stoney creek gets it, it's seem more often then not. I have rogers for work I haven't went offline in 3 years during the day

  • TonyclementCPC The Hon. Tony Clement (@TonyclementCPC) reported

    Canada’s tax policies are hurting Canadian small businesses. I discuss with @CFIBNews Bradlee Whidden. Important issues! My TV show Boom and Bust airs weeknights on @TheNewsForum_ on Bell, Rogers, Shaw, Telus and Cogeco. #cdnpoli #smallbusiness #boomandbustca

  • icequeen1371 Danielle Couffon🇨🇦 (@icequeen1371) reported

    @cogecohelps @cogeco Yes, I reset the modem and service came back about 20 mins later. Thank you for checking in.

  • BombenDebb34510 Debbie Bomben (@BombenDebb34510) reported

    @cogeco Sure hope my EPICO is working by then. Your service is horrible.

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