Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 15
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Oakville, ON 11
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Trenton, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • oliovlov Oli Ovlov (@oliovlov) reported

    @cogeco you seem to be down again? Can you please confirm? Hamilton st Clair area!

  • DamnMisur Aladdin Sarsippius Sulemenagic Jackson III (@DamnMisur) reported

    @cogeco Why don't you ever update the outages section on your web page? According to that my internet issues are always in my head. Then I found this Twitter account. Not all people have Twitter. Just saying.

  • msouza3d Marcelo Souza 🇧🇷🇨🇦🔬🧪 (@msouza3d) reported

    @cogecohelps Cogeco is down in Oakville

  • mgpaquette Michael G. Paquette (@mgpaquette) reported

    @cogeco is the internet down again in Cornwall, Ontario? It seems once again we are having intermittent connection.

  • Baird9965 Baird ✊🏽🇨🇦 (@Baird9965) reported

    Cogeco is down again. Man, remote learning is a great idea.. glad I’m not in school #hamont

  • BeautyTakesLove ghostt👑 (@BeautyTakesLove) reported

    @cogeco is there reason I'm paying 250$ for internet/cable that doesn't even work?? Why are you having so many technical problems, what's the issue now?? 🤔🤔

  • MikeyJ79Part2 Mike Jerome (@MikeyJ79Part2) reported

    Really unacceptable level of service from #Cogeco over the last two weeks. Two system wide outages. Kids solely learning online. @cogeco @cogecohelps

  • ala_jibril ala jibril (@ala_jibril) reported

    @Rajawindwalker @cogeco go **** yourself people livelihood is on the line how about you tell my professors and work why i did not show up for either

  • aschwabdotca Andrew (@aschwabdotca) reported

    Hey @cogeco @cogecohelps ! Service is out again in K0K postal code - same signs as Jan 5. And your phone number is "out of service". What gives?

  • TylerMichaud14 Tyler Mich14 (@TylerMichaud14) reported

    @ihoplad @cogeco It's weird. My phone has no problem with the internets wifi, but my Xbox, which connected through ethernet, won't connect at all. Same thing a few days ago. Cogeco needs to get their sh*t together.

  • KitchenBlissCa Diane Galambos (@KitchenBlissCa) reported

    @cogeco DOWN AGAIN. Switching to Bell.

  • EuAlena Alena (@EuAlena) reported

    Honestly, Cogeco has been so disappointing during this past year. It's as if they didn't realise that more people would be using the internet this year? I have a live meeting for my college in about 5 minutes and our internet has been down for an hour and all the call lines

  • BlairGoodie29 Blair Goodie (@BlairGoodie29) reported

    @cogeco this is the second time this week my internet has been down , im missing important meetings , I hope to see some sort of discount on my next bill #need internet

  • Middleaged75 Just another Human!!! (@Middleaged75) reported

    @sapphire9692 @cogeco Hi Rebecca If working on laptop or computer. Please go into network settings and switch DNS from automatic to Manual and out ik address 8.8.8.8 and 8.8.4.4. This will get you back online. My kids and wife still online as I left DNS settings after Mondays issue.

  • TITAN_TradingCA T I T A N | Trading (@TITAN_TradingCA) reported

    @eesa_rahim @McclaskinAshley @cogeco I was with bell 1 year, internet only. I called to cancel my service the first time, thought everything was done, no more bills, I even sent the modem back and the sent a confirmation email. But they never shutdown my account. They were charging me for over 6 months

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