Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 74
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 16
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Montréal, QC 12
Peterborough, ON 12
Kingston, ON 12
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 8
Fonthill, ON 6
Milton, ON 5
Brockville, ON 5
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Chatham, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • LC76823136 LC (@LC76823136) reported

    @cogeco What is taking so long? This happened BEFORE 8AM and still having issues!!!

  • ZakoLive Zach (@ZakoLive) reported

    Damn is Cogeco a fighting game player cause they're dropping packets like I drop combos

  • Jiffy2Two Jan Vialoux (@Jiffy2Two) reported

    @cogecohelps From 6.57 am till 9.30sh pm .. no phone service, no internet and no tv. Waiting & wondering when service would be restored. Luckily we had iPhone service with Rogers. It was working. We anticipate some sort of credit from Cogeco on our next billing.

  • Drew15751525 Drew (@Drew15751525) reported

    @cogeco Typical stupid code you go cookie cutter message they don't give a **** that doesn't affect them unless it affects them they don't give a **** about the customers I live in Welland and I deal with their bullshit all the time I personally hate coaching co and I hate bell

  • CptnMauser Ian Fringe Kilmister Jr.🇨🇦🇷🇸 (@CptnMauser) reported

    @cogeco It’s been 12 hours since we lost internet connection. Very long time to replace one broken post in my humble opinion. Unless there is something else happening.

  • Gerry18858270 GerryClassO'90 (@Gerry18858270) reported

    @cogeco Remove Fox network and the hate it spreads.

  • Jon__Ricci Jonathan Ricci (@Jon__Ricci) reported

    @cogecohelps Hi, are we experiencing any issues with Cogeco tonight? TV phone lines etc etc?

  • Oakville_HI PG (@Oakville_HI) reported

    @cogecohelps @Luv2golfalot Just restored here (Rivers Oaks). Cogeco...14.5 hours down is unacceptable. Fix your network so this never happens again.

  • jeffoakville Jeff Robinson (@jeffoakville) reported

    @OverDrive1050 Thank you. My service provider (cogeco) must not have updated their program guide.

  • Oakville_HI PG (@Oakville_HI) reported

    @y3vvv @cogecohelps @cogeco Not good enough Cogeco. You need to build resilience into your network. A single point of failure like this is unacceptable. Credits required for all affected customers.

  • synthiat Synthia T. (@synthiat) reported

    A car hit an electric pole this morning and my @startca internet outage has been down all day, along with a big part of my neighbourhood area (as it uses @cogeco's line). Good thing I have a lot of mobile data.

  • startca Start.ca (@startca) reported

    @synthiat @cogeco I'm sorry to hear about that incident Synthia, I'm making some assumptions here based on your description, but I think the outage you're referring to is resolved now. That being said, if you're still offline, feel free to DM us and we can check out your address more specifically!

  • Earthma27960017 Earthmama (@Earthma27960017) reported

    @cogeco this is the second time is two days that our internet is down. It makes it impossible for classes online.

  • masonictim Robin Granger (@masonictim) reported

    Is cogeco down?

  • BluewaterPower Bluewater Power (@BluewaterPower) reported

    @bilalrazzak Something happened with Cogeco that is preventing access to our website. Our IT department is aware and working on a fix

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