Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 28 |
| Kingston, ON | 7 |
| Montréal, QC | 6 |
| Brampton, ON | 6 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Ottawa, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Burlington, ON | 2 |
| Hawkesbury, ON | 1 |
| Markham, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
stephanie Matozzo
(@StephMatozzo) reported
@paulkennethmag1 @cogeco Totally agree, we switched from Bell in November and although I keep trying to work things out it’s a nightmare. The $$$ savings were great but when your wifi is constantly going down it’s not a saving at all, just frustrating!
-
AlexasCountryParty
(@TweetheartAlexa) reported
@cogecohelps Cogeco Internet is the only service I have with your company thanks though
-
Toukka Mask
(@toukka69) reported
@CraveHelp Crave is so unstable on the Cogeco Epico device it’s unusable. So far Prime & Disney+ have no issues. Is there an update coming to address?
-
That Dutch Girl
(@DutchGurl) reported
@redPhoenix0301 No ****! I agree. Cogeco is brutal. Everyday a couple times a day or more the internet bombs! Im looking to pay my $112 a month for internet to another service.
-
Kizard
(@kizard99) reported
@cogeco There’s an outage in North Bay when will this be resolved
-
RenfrewCountyScanner
(@RenfrewCntyScan) reported
COGECO IS HAVING ISSUES AGAIN. CAUSING US TO GO UP AND DOWN. Nothing I can do.
-
TINA TURNER🇳🇬♈️
(@ShxriMua) reported
Cogeco is never seeing the pearly gates
-
MMMor
(@mmmor105) reported
@cogeco no internet, phone or cable in Ancaster!!! What is the problem this time!?!?
-
MikeCo
(@mikecoplays) reported
@cogecohelps Good morning. I think we should just agree to disagree. Netflix, 407 ETR and Amazon all send a courtesy email advising that “credit card ending 1234 is soon to expire..” 20 year loyal customer dinged $25 NSF because I forgot to update my cc expiry. Poor form Cogeco.
-
Jimmy D' Ham
(@crazycanuck204) reported
@MAAWLAW @acoyne @cogeco They also need to revisit opening the Canadian market to USA based service providers. Two main players is still a part practical monopoly. Even to allow one of the big org from the USA into the Canadian market would go a long way to resetting it
-
Igor Dzaic Игор Џаић
(@igordzaic) reported
@cogeco is something up with your service? My internet just died. Reset didn't work, etc.. It has been dead for 15 minutes.
-
Jesse Sikora
(@JesseSikora) reported
@HertzBarry Can someone help me out. I'm not up to date with things like this. I have Cogeco, how would I go about getting this ? Also I don't wanna watch it on my computer but on the TV. Is there a certain number to call or way I can find PVOD on my tv ?
-
Sara Ali
(@Alirose_16) reported
@MIHomeYGK is there an internet outage happening for those in the Queen Mary/bath road area? We’ve been without internet for over 20 minutes @cogeco
-
Ash'abah - TESO
(@TuWhacca) reported
@cogecohelps internet is down. Burlington Ontario. I connected to Bell to send this tweet. "Cogeco Down"
-
Jillian Dagg
(@fictionscribble) reported
@cogeco Would this problem cause internet with ethernet connected but no wifi?