Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 230
Brampton, ON 76
Mississauga, ON 36
Montréal, QC 22
Niagara Falls, ON 21
St. Catharines, ON 20
Québec, QC 18
Hamilton, ON 17
Chatham, ON 17
North York, ON 16
Burlington, ON 15
Welland, ON 15
Kingston, ON 13
Grimsby, ON 11
Windsor, ON 10
Fonthill, ON 10
Stoney Creek, ON 10
Ottawa, ON 9
Oakville, ON 9
Kitchener, ON 8
London, ON 8
Sarnia, ON 7
North Bay, ON 6
Cambridge, ON 6
Fort Erie, ON 6
Cornwall, ON 5
Woodbridge, ON 5
Trenton, ON 5
Scarborough, ON 5
Beamsville, ON 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • OTWDylan Dylan (@OTWDylan) reported

    @ehSAUCE @cogeco oh ya also, when u call for customer service, it's their Windsor call center. One time we had our fiber line go around 5pm and they still came out to fix it that night.

  • ryck_nancy Nancy_Ryc- proud yob. (@ryck_nancy) reported

    @cogecohelps It is utterly stupid. Your internet is down so you can't look it up. You give your pin an address with postal code. It is the most ridiculous policy I have ever experienced. By the way, I have called you five times and still have the same problem. I am at my limit with Cogeco.

  • glasswheelhouse Bruce Wilson (@glasswheelhouse) reported

    @primus4home still no service on my M-i-laws phone. You've been paid...now reciprocate. BTW, @cogeco can offer us the same service for $40/mo less.

  • SZmenak Suzi Z (@SZmenak) reported

    @cogeco I am trying to cancel my internet service because it’s unreliable and you have me on hold for 30 minutes!! Such a bad customer experience.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco hire tech support that understands MB is to Terabyte honest to god wtf did you hire? She said she was new I told her my speed speed is 1 terabyte but I’m only getting 15 mb. Didn’t understand.

  • Rudders Rudders (@Rudders) reported

    @cogecohelps I have just had pods added to my wifi but cannot finish set up as the Cogeco WiFi app won't let me sign in... any suggestions? Engineer has left.

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogeco I'd like to enjoy the outdoors but I seem to spend my free time dealing with your horrible components and wait times. Tivo junk, modem junk now epico box don't work. 3 hours on phone to switch to epico, 2 hours with techs and a few more on line and in person. Total fail

  • OnhereCme Cme Onhere (@OnhereCme) reported

    @CityWindsorON where can I view the mayoral debate I don't have Cogeco. Help please thank in advance.

  • ImpairedCRONIC 中Jason Curzon中 (@ImpairedCRONIC) reported

    @TanyaFusco @Bell_Support This sounds like when I had issues with Cogeco They needed to split the connection to the City the amount of traffic was bogging speed down, through just one "pipe" But they kept playing it to me like it was my issue alone They might be trying to put off infrastructure upgrades

  • GibbonsDenis Denis Gibbons (@GibbonsDenis) reported

    @HamCardinalsIBL @cable14 I am 100 per cent in favor. And please show them on Cable 23 Cogeco in Burlington as well. But what's that going to do to your already poor attendance figures? @GibbonsDenis #

  • JessicaCrouch6 Jessica Crouch (@JessicaCrouch6) reported

    @cogecohelps @cogeco another on again off again wifi service kind of day… when will this not be an issue? #herewegoagain

  • newskin75 Oliver (@newskin75) reported

    @cogecohelps Internet is down again. all my neighbours who are with a Cogeco as well.

  • rbart5034 Richard Bartolo (@rbart5034) reported

    So our internet is bring flakey as hell and working from home is becoming a chore for my partner. We're looking at going to Bell Fibe and curious if there's a trick to get the best possible deal. We're currently on Cogeco with old infrastructure in Dundas that always has issues.

  • khufu29 AnnH (@khufu29) reported

    @cogeco most important game .. why is my feed down and i can't watch the blue jays... it's complete bull****

  • CanadianGamerXV CanadianGamerXV (@CanadianGamerXV) reported

    @cogeco Fix your ****. My internet is down... AGAIN....

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