Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 47 |
| West Lincoln, ON | 2 |
| North York, ON | 1 |
| Waterloo, ON | 2 |
| Mississauga, ON | 4 |
| Hamilton, ON | 1 |
| Hamilton, ON | 1 |
| London, ON | 1 |
| Burlington, ON | 6 |
| Oakville, ON | 1 |
| Belleville, ON | 3 |
| Windsor, ON | 5 |
| Ajax, ON | 1 |
| Montréal, QC | 6 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 1 |
| Calgary, AB | 2 |
| Milton, ON | 4 |
| Georgetown, ON | 1 |
| Brampton, ON | 1 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 2 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Anderson (@CanadianCurmudg) reported@cogecohelps When will Cogeco resolve the email issue
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Kris (@oiler3535) reportedMonths later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."
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pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported@cogecohelps trying to cancel our cogeco services …
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Devin Thomas (@DeviniusMaximus) reported@cogeco @yourtvptbo I've been trying to get a hold of you clowns since Friday. Terrible service
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.
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James Gruythuyzen (@brutal83) reported@cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.
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Crypto_10 (@Crypto_10_10) reported@cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.
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Soulful (@JazzinHockeyGrl) reported@MadHatter1167 @TSN_Sports Cogeco is down
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Devyn Farrugia (@devynfarrugia) reported@cogeco Is the service as bad as your internet?
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Route 17 To SkyCountry (@Mars_Robot) reported@TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\
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nekojima (@_nekojima_) reported@peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.
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Katie Patterson (@PattersonKatiee) reported@Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?
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CARTY CARTY (@deliaflower1) reported@cogeco Awful that we're all affected by these Vandals
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Dom (@Dom_Posts) reported@MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal