Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 87 |
| Burlington, ON | 23 |
| St. Catharines, ON | 21 |
| Hamilton, ON | 17 |
| Sarnia, ON | 16 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Oakville, ON | 12 |
| Peterborough, ON | 11 |
| Montréal, QC | 11 |
| Niagara Falls, ON | 11 |
| Windsor, ON | 11 |
| Mississauga, ON | 11 |
| Milton, ON | 8 |
| Ottawa, ON | 8 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| Trenton, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
| Drummondville, QC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Angler Arm
(@AnglerArm) reported
@GHGMath going down from 60 games...that's the great news since they still keep Pierre Houde...He is outdated it's like he doesn't have fun anymore...see cogeco host you'll understand and TVA Sports
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Jay mack
(@jaymack319) reported
PLEASE REPOST if Cogeco in your area Now Day 7 since @cogeco decided to do a node upgrade to our internet service. # of service interruptions #/hr 2.5 #/day 37 Total interruptions since Oct 10= 260 + Calls to @cogeco =8 from @cogeco =2 Phone hrs total = 4.25
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Jay mack
(@jaymack319) reported
@cogecohelps More outage times 4:03 4:35 4:56 Been going on since the morning of Friday October 10th @cogeco would this be acceptable if it was from one of your trusted suppliers of 20 years?
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• Her_Divine_Path •
(@NamaariB) reported
I’m calling the @BBBTriCounties @cogeco is NOT an organization that improvising customer service yet withdraws money from accounts monthly.
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Shawn Avery
(@Shawn_Avery) reported
Not sure what is worse.....John Schneider's bullpen decisions tonight or the fact that my awesome #cogeco service continues to drop every 5 minutes!
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Krakusvw
(@krakusvw74) reported
Bye bye @cogeco Awful service is what made me change
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Jay mack
(@jaymack319) reported
@cogecohelps How not to handle customer complaints Part 2: Also DM'ed my Account Number to @cogecohelps no response yet. Latest outage 2:15 PM. @cogeco
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Jay mack
(@jaymack319) reported
@cogecohelps @cogeco This is not a reflection of the employees who have been professional as they always have been. This is directed at the customer srvc & technical support MGMT. We’ve had good experience with cogeco until now, but after minimum of 156 interruptions in 6 days I’m not happy.
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• Her_Divine_Path •
(@NamaariB) reported
What is wrong with Canada? @cogeco how dare you waste my phone time with verbal ads promoting your products. People don’t want to hear this- we want service!
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Joao Paulo Melchiade
(@jpmelchiades) reported
Hello @cogeco @cogecohelps , I am not a customer, when call 1-866-261-4447, and select internet service (residential) an auto message says that they have an account associated with my phone number, and I need to enter a security code, how can I clear this situation!
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Paul Ellis
(@ellispaul88) reported
@cogeco Nice work customer service! I was on hold for 75 minutes even though the estimated wait time was only a pathetic 45 minutes, and then you hung up without answering. I've now signed up with Bell Fibe and will cancel Cogeco if I can ever get someone on the phone.
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Jj Rodriguez
(@jj_rodz) reported
@cogecohelps @cogeco i have my service cut off last week, Oct 10. Why did they took the $72 from my checking account?…
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DoubleR
(@RandyDRoss) reported
Congratulations @cogeco. Spotty cable TV signal for a month, multiple service calls made, now Game 7 of the ALCS and what happens? #YouSuck
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Pat Compliance
(@faey06) reported
Is Cogeco down AGAIN?
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Velko D
(@VelkoD) reported
@sdgkjgkjs234324 @daviddoel @Sportsnet We either pay rogers or bell lol anything else you tell ppl you're poor (Cogeco for me tho lol)