Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 32 |
| Montréal, QC | 7 |
| Brampton, ON | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 4 |
| Burlington, ON | 4 |
| St. Catharines, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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michael
(@communistto) reported
@meganysta @TekSavvyBuzz I wrote my major paper on internet infrastructure and inequity in access 13 years ago and I think it is more important now. Toronto owned and could have extended a robust wifi network in the 2000s but sold it to Cogeco.
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Scani, fast birdcat
(@ScaniGryph) reported
@DrWildlife TekSavvy basically has their hands tied because they don't own their own infrastructure. We've had enough of the Cogeco service that they rely upon here, and are going to swapping away from them this coming week.
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Kevin Menzel
(@kevinmenzel) reported
Rogers/Bell/Cogeco/Telus do NOT have a monopoly - not even close - on enterprise level, full BGP-tables internet access in Canada. So when critical services go down because someone chose "just Rogers" that was the choice to have a single point of failure.
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Jackgo
(@jackgo2) reported
@theJagmeetSingh @Fifth_Business My service didn’t go out, I have cogeco, we need competition, we need lower prices, not monopolies.
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Stephanie Switzer
(@stephswitzer) reported
@Middleaged75 @CheriDiNovo @Rogers I also have split services. Cogeco for the internet and Rogers for Cell Service.
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Nick Gazerro: Part 2
(@nikgazcs2) reported
@SmileyYYC @RogersHelps Yes. You want TV? You want internet? You want a provider that cares about you and would never leave you without internet for more than one day? Cogeco provides all of that. It seems like you work for Rogers, because I was surprised when you said no to Cogeco.
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Kevin Henahan
(@KevinHenahan) reported
@AboutRogers The evening of the service outage, I received my Rogers bill for cellphone and data. The bill came by email. Fortunately, or unfortunately, my home internet provider is Cogeco, so I had internet. Hope your merger with Shaw goes through ok. Vote yourself a big bonus if it does.
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Joe Dominion
(@JoseDominio) reported
@mat_schmaltz Capitalism is the reason why the problem was not worse than it was: there were still lots of other options available because private companies made it so. Millions of people weren't affected by Rogers outage at all, because they were on Shaw, Telus, Cogeco, Videotron, etc.
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🦋Jackie🦋
(@MsJTinCanada) reported
I keep getting warnings from Cogeco about interruptions this coming July 12, but so far my network has been okay. It was wonky yesterday morning, but now it's fine.
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lou
(@louisD57830424) reported
@cogeco massive problems across Ontario with your internet currently, downdector showing tons of issues. Perhaps you should look into your stability considering I pay your top tier highest fibe available. I’d like to actually use the service I pay for.
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Jennifer DeBruin
(@AuthorJenniferD) reported
@cogeco service is getting worse all the time. We are up and down like a yo yo. Over the last few years it's been one thing after another. Ugh. Guess we're going back to Bell.
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✧ juni! ✧
(@saypoptics) reported
@yaepotchi FRRR whenever my internet goes down (cogeco) i can still listen to spotify so i dont go insane JDHFJ
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Rodney White 🇨🇦 🇺🇦
(@Newf_RW) reported
@Emarie110265 We have Cogeco internet and a streaming box, no issues!
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Constance
(@connieinygk) reported
@drewtremblay @wtccomm They use Cogeco’s lines. I really like this company. If I need equipment, they’re easy to get to. Service is excellent. Employees are local, not a call centre off shore.
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Liannabelle FYMM
(@Liannabelle88) reported
@startca My WiFi has been unaffected through this (over cogeco) but now it's out? Is there a new outage as this isn't related to the Rogers issue.