Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 74
Mississauga, ON 12
Welland, ON 12
Ottawa, ON 10
St. Catharines, ON 9
Burlington, ON 9
Montréal, QC 8
Hamilton, ON 5
Brampton, ON 4
Sarnia, ON 4
Milton, ON 3
North York, ON 3
London, ON 3
Calgary, AB 3
Peterborough, ON 2
Gatineau, QC 2
Kitchener, ON 2
Scarborough, ON 2
North Bay, ON 2
Niagara Falls, ON 2
Oakville, ON 2
Halton Hills, ON 2
Chatham, ON 1
Belleville, ON 1
Woodbridge, ON 1
Kingston, ON 1
Limehouse, ON 1
Waterloo, ON 1
Brockville, ON 1
LaSalle, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • StarrySmacks ethan (@StarrySmacks) reported

    I would like to say a **** you to cogeco and partially Xbox

  • sandrafurber BE YOU NOW (@sandrafurber) reported

    @cogeco been waiting since 10:00am to live chat. Our service needs to be moved, nbd although we cannot get through by phone or live assistance. Twice kicked out at around 20th in the queue! What is going on?

  • lindadame6 linda dame (@lindadame6) reported

    @cogeco I had them once only it was just tv then it was always down and no one ever answers the phone so I put up with it till I would not put up with it any more😡

  • surfax1 Axel (@surfax1) reported

    @cogeco is there an outage in Halton Hills?

  • vixxdog Steve Fox (@vixxdog) reported

    @cogeco My internet has been down or on and off and now poor for days. I try to call and can't get through to support or almost any other department. I know of no other way to reach anyone to get this rectified. Help.

  • celiamaiello Celia Aiello (@celiamaiello) reported

    @cogeco I am a new customer just received modem yesterday and it was very very slow. I tried calling Cogeco today but keep getting disconnected. Seeing the outages will try again however continue slow, will be canceling if cannot get support. Working from home and internet crucial.

  • SatbirSingh_ Satbir Singh (@SatbirSingh_) reported

    Is Cogeco internet down again?

  • industryous industryous (@industryous) reported

    @cogecohelps @Yasser3bdulaal @cogeco How do I get through to customer service for my television service? 2 days straight just a busy tone when you reach what should be an agent. I paid for an upgrade that isn't accessible. Very very poor service. I never thought a company could be as bad as Bell but guess what...

  • alxdzo Alex DiRenzo (@alxdzo) reported

    @cogecohelps 4th day of the week and second day this trash internet service goes down again. Just like all of 2020. Ya'll gonna pick up my Rogers bill for all the mobile tethering I am doing this week. Whats going on at Cogeco.

  • Radarer Aaron White (@Radarer) reported

    @cogeco what's the appropriate amount of times my wifi should fail in a day? If it's less than 8, we need to talk. I'll have you on speed dial tomorrow.

  • hebert547 SP_Hebert (@hebert547) reported

    @FPSGamerTwitch @cogeco @Bell Bell has a very poor customer service

  • HAMHULL Harrison Hull (@HAMHULL) reported

    @celiamaiello @cogeco I’m a newer customer as well and this has been beyond frustrating, especially not being able to connect with support over the phone!

  • jasonlamb Jason Lamb (@jasonlamb) reported

    I think Cogeco is having issues again...

  • jimmythegoalie Jim Owen (@jimmythegoalie) reported

    @cogecohelps Terrible internet service! Horrible customer service!! No way to get anyone on the phone! Would love to discuss. Soooooo close to pulling the plug on my 20 year relationship with Cogeco! I need reliable service and I'm not close to getting it!

  • Kj13781 Kj1378 (@Kj13781) reported

    @cogeco Down again today??

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