Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 47
Mississauga, ON 6
St. Catharines, ON 6
Peterborough, ON 4
Burlington, ON 4
Montréal, QC 4
Brampton, ON 4
Milton, ON 2
Hamilton, ON 2
Sarnia, ON 2
Windsor, ON 2
North York, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Kingston, ON 1
Brockville, ON 1
Kitchener, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Ottawa, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1
Trenton, ON 1
Brantford, ON 1
Bolton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • helloimania Anna (@helloimania) reported

    @cogeco why is the internet down again?! I need to go into a meeting😤😤😤😤😤

  • tbrown905 travis (@tbrown905) reported

    what's the difference of me playing on cogeco internet or my phone? what's the big issue

  • Nickdangeast “The Invisible Ham” Nick East (@Nickdangeast) reported

    @kev_dawg29 @cogeco They have poor customer service to your face, think this tweet is gonna do something?

  • Altrnate_Angles ASD: Alternate Angles (@Altrnate_Angles) reported

    I’ve always loathed @cogeco @cogecohelps and their useless ISP/ customer service/ everything about them. I switched to a 3rd party that was also under cogeco. Then I chose no internet instead. The point of this tweet is that @cogeco is the worst, that is all.

  • DomaLady LooksLike (@DomaLady) reported

    @cogeco Hi @cogeco, the line was ripped down by a transport truck in Peterborough. Dublin St.

  • miknull miknull (@miknull) reported

    @cogecohelps hey cogeco, got the phone number for bell? My internet is down again and I'm probably going to switch to them

  • OctaviaDaenerys Octavia Daenerys (@OctaviaDaenerys) reported

    @cogeco please fix the internet

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogeco The Epico service is absolutely garbage I've had to reset the box 23 times.23.Its lags,it thinks about more, then freezes No buttons on the box or the remote then work. It is to quality as the maple leafs are to stanley cup wins. 23 times in 10 days. You can do the maths

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @cogeco would you mind fixing the crappy reception on CHCH. It has been horrible for over a week now!

  • Coatesy3 Paul Coates (@Coatesy3) reported

    @timhauraney No Cogeco tv service in Niagara. Lots of updates please!!

  • KONRADJW Konrad (@KONRADJW) reported

    @cogeco #Cogeco once again no notification of outages sent to my phone. Still have to wait 30 min on the phone to notify you of the outage instead of just going to page on my phone. When will you take customer service seriously?

  • shayman Steve Hayman 💉 💉 (@shayman) reported

    @cogecohelps @Sportsnet Not the first time that trying to authenticate so I can get Sportsnet has failed in exactly this way. One time I was desperate enough that I actually purchased a month of Sportsnet thru Apple TV even though I already had it through Cogeco. Please fix so it doesn't happen again.

  • RecordsCOD Gavin (@RecordsCOD) reported

    @Zurpzi Cogeco, apparently theres a bad splitter box in the wall that needs to come out

  • RobertLogan99 Robert Logan (@RobertLogan99) reported

    @cogeco i can't seem to get through to report someone hit the neighbourhood box and knocked out internet and cable. When I call your call centre just tells me I need to book an appointment. Send someone to Cedarvale Cres. Welland and fix it please.

  • teresa_tennant Teresa Tennant (@teresa_tennant) reported

    @cogeco is there outage in Windsor Ontario Riverside area?

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