Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Brampton, ON 9
Montréal, QC 7
Kingston, ON 7
Mississauga, ON 5
St. Catharines, ON 4
Leamington, ON 3
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • elusiveodyssey Daniel Jonathan Heden (@elusiveodyssey) reported

    @cogeco - why do you broadcast CTV Barrie as the default in Oakville but CTV Toronto as the default in Burlington? Making me pay extra for my ‘local’ station is stupid. #easyfix

  • mrs_amann4 A. Mann (@mrs_amann4) reported

    @cogecohelps Do you have a date as to when Cogeco plans to correct this issue as it has been weeks without any information to customers as to if or when it will be resolved?

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogeco proving again how crappy your services are. Trying to use my Cogeco TiVo app and guess what still not working. You are the worse company I have ever had to deal with. Pieces of crap you are

  • meganparty Megan (@meganparty) reported

    @TekSavvyCSR I’ve been having intermittent service since a branch came down on a line to my house at the beginning of January. I am a tek savvy customer, but tried contacting Cogeco because it is their line, but they haven’t looked into it at all to my knowledge.

  • JustasingaAdela Adela Zanchetta (@JustasingaAdela) reported

    I am so sick and tired of our current ISP! They keep on dropping our internet and we pay a lot of money for this not so good service. I am looking to find a RELIABLE ISP! I could not even talk to my daughter start of New Year since our ISP dropped my connection! Thanks Cogeco!

  • blairs1 Stephen Blair (@blairs1) reported

    @cogeco spoke to a rep, said he was opening an outage with network team, website still shows no issue. I have very degraded no internet! @cogecohelps

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco the Plex app on EPICO continues to be a problem. The first play after restarting the box works fine, but any inactivity causes subsequent plays to fail. The only fix is restart the box. All other Plex clients are fine.

  • chimochimo Mark Lamb (@chimochimo) reported

    @cogecohelps Hi Sandra. Acct telephone is 2893393179 53 Woodbridge Rd, Hamilton. I spoke with CS this morning because Bell has run fibre on my street and offered me 1GB internet for $74.95. Cogeco would not match. I’d prefer to stay with Cogeco. I’ve never had a service issue. But….

  • smacdonald401 Sara Campbell (@smacdonald401) reported

    @cogeco get your programming in order. For hours and hours in a row you have a show listed that is not airing. Which is not the show we are expecting to watch. What a **** show....not that I am remotely surprised l. This company sucks. Last month with these ***es!

  • lyss_bish e (@lyss_bish) reported

    Cogeco cut off my internet. I’ve spent the last 5 hours realizing I have 0 hobbies and have been staring at the ceiling for fun. Send help.

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogeco new year same crappy products. What’s the point of having an app to watch your recordings when your crappy products don’t work. You should be ashamed you are robbing people with your crap products

  • rob72086135 rob (@rob72086135) reported

    Just got Bell Fibe a few days ago and we love it for speed. We used to watch CFTO news at 6:00 pm on Cogeco now the fibe station has the stock market ticker tape going,the weather forecast and the road forecast going, talk about distracting what the hell. Get rid of the crap.

  • ellswrth Scott Ellsworth (@ellswrth) reported

    @cogecohelps here we go again with another outage. The Cogeco TiVo app hasn’t worked in four days (since Jan 1 - coincidence?) and the only response from your tech support is “There is [sic] issues with the tivo app. We are aware. No timeframe for when it will be fixed”

  • CobourgAtheist John Draper (@CobourgAtheist) reported

    Cogeco #cogeco are bouncing all emails from Mail Chimp. I guess they want people to stop using their email service.

  • Fricles77 Jonathan (@Fricles77) reported

    @cogeco if you call me one more time about money in which I do not owe you as I have never once in my life been with your **** company. I will sue for harassment. End of story.

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