Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 86
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 17
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • JAndrewJ86 Andrew Johnson (@JAndrewJ86) reported

    @nfitz1 It’s just a couple channels now, and they were working just fine up until yesterday evening. Then everything went haywire. I’ve had Cogeco for less than 3 weeks, and this is already the 3rd full or partial loss of service in that time. Not impressed.

  • GuerraYPazy Paz Fuen (@GuerraYPazy) reported

    @cogeco internet down again! When will you fix your issues. This is ridiculous.

  • lindadame6 linda dame (@lindadame6) reported

    @cogeco I had them once only it was just tv then it was always down and no one ever answers the phone so I put up with it till I would not put up with it any more😡

  • davidwhale David Whale (@davidwhale) reported

    @cogeco @cogecohelps internet just went down for a THIRD TIME today and I get a busy signal when I try to call support.

  • Radarer Aaron White (@Radarer) reported

    @cogeco what's the appropriate amount of times my wifi should fail in a day? If it's less than 8, we need to talk. I'll have you on speed dial tomorrow.

  • zugenia Eugenia Zuroski 祖思薪🔥🐍 (@zugenia) reported

    Ummm is there another southern Ontario @cogeco outage? Because I’ve got 11 hours of #mla21 starting in 15 min... 😩

  • 71DavidJC GongshowCastonguay (@71DavidJC) reported

    @cogeco no internet again for the second time in 3 days. I literally just signed up with cogeco not 3 months ago and uts been nothing but constant outages. Believe me when I tell you we will not be renewing our service with you.

  • Furry_Blue_Fox mike (@Furry_Blue_Fox) reported

    @cogecohelps @cogeco I know you identified the cause and fixed it that’s why I currently have service what I asked is to know what the cause was That caused the loss of service

  • MateaKokorovic Matea Kokorovic (@MateaKokorovic) reported

    @cogecohelps is the internet down in Burlington again? #Cogeco

  • jasonlamb Jason Lamb (@jasonlamb) reported

    I think Cogeco is having issues again...

  • JAndrewJ86 Andrew Johnson (@JAndrewJ86) reported

    @nfitz1 It’s showing a “This channel will be available shortly” message with a specific error code, so it doesn’t seem like a physical cable issue to me. Likely something on Cogeco’s end

  • DaRealOben TFC Gooner (@DaRealOben) reported

    @cogecohelps Can we have one day where the wifi works properly this week???? It's been intermittent all day and is now completely shut down. Unbelievable. #cogeco

  • vixxdog Steve Fox (@vixxdog) reported

    @cogeco My internet has been down or on and off and now poor for days. I try to call and can't get through to support or almost any other department. I know of no other way to reach anyone to get this rectified. Help.

  • KrisZim77 Kristina Zimmer (@KrisZim77) reported

    Is Cogeco having issues again?

  • surfax1 Axel (@surfax1) reported

    @cogeco is there an outage in Halton Hills?

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