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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bells Corners, ON 2
Toronto, ON 55
Ottawa, ON 5
Kingston, ON 3
Cambridge, ON 1
Montréal, QC 9
Mississauga, ON 6
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
Toronto county, ON 3
Pembroke, ON 1
Brampton, ON 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 2
Port Colborne, ON 1
St. Catharines, ON 1
Sarnia, ON 2
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Collingwood, ON 1
Milton, ON 1
Peterborough, ON 2
Burlington, ON 1
Champlain, ON 1
Hamilton, ON 1
West Lincoln, ON 1
Belleville, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • SDM_1900
    Dianne Williams (@SDM_1900) reported

    @cogeco Still problems!! Phone goes dead.

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng

  • asharpe004
    CRASH (@asharpe004) reported

    @cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?

  • sylvestor1967
    chad (@sylvestor1967) reported

    @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

  • blueice1980
    B.Ray (@blueice1980) reported

    @cogeco Is north bay part of this outage

  • extremeXmetal
    💀extremeXmetal💀 (@extremeXmetal) reported

    @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

  • SheriLorraine
    Sheri Stewart 🇨🇦 (@SheriLorraine) reported

    @cogecohelps @kitty_kattkait @cogeco down Peterborough

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

  • trashboglin
    Ty (@trashboglin) reported

    @zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down

  • Lesley_Bergen
    Lesley (@Lesley_Bergen) reported

    I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

  • Crypto_Hashira1
    卄卂丂卄丨尺卂 (@Crypto_Hashira1) reported

    @zubic_eth @cogeco @Starlink Sorry about your experience, hope they fix it up

  • BBallQTat
    BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported

    Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?

  • dongiodoc
    Giodoc (@dongiodoc) reported

    The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

  • Prime921
    Prime92 (@Prime921) reported

    @Andywarski I bet you poor bastards have Cogeco internet.

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