Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 53 |
| Oakville, ON | 1 |
| Brampton, ON | 3 |
| Sherbrooke, QC | 1 |
| Welland, ON | 1 |
| Thorold, ON | 1 |
| St. Catharines, ON | 4 |
| Toronto county, ON | 3 |
| Montréal, QC | 6 |
| Hamilton, ON | 1 |
| Burlington, ON | 2 |
| West Lincoln, ON | 1 |
| Brockville, ON | 1 |
| Pembroke, ON | 2 |
| Vancouver, BC | 1 |
| Nepean, ON | 1 |
| Bells Corners, ON | 1 |
| Ottawa, ON | 4 |
| Kingston, ON | 1 |
| Cambridge, ON | 1 |
| Mississauga, ON | 3 |
| Kitchener, ON | 1 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 1 |
| Port Colborne, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Loblaw (@Avocado26430508) reported@cogecohelps Absolutely no help in dm either. Phone disconnected after an hour of waiting for customer service. My 84 year old mother is now crying and beyond frustrated to see if her service has been canceled. Ask for a phone call cogeco wont do it. She was with cogeco 39yrs
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Sckurt Cobain 🇨🇦 (@SckurtCobain) reported@MikeDoris @cogeco How does one line cause a province wide outage?
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eppigy (@eppigy) reported@cogeco what’s up with the network in eastern Ontario? Expected up time!? Even your site is down.
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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MamaStyles (@MamaStyles77) reported9 hours this week alone on hold as a terminally ill customer.Complaints made to @CCTS_CPRST and @CRTCeng About Cogeco mobile.Their licence to operate should be removed. How I’ve been treated for 4 months is disgusting. I want my 4 months of money back .My 25 hours of time back
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zoro liker | caught up on one peas (@faggotzoro) reportedthought artfight was being crazy slow again but turns out cogeco **** the bed across ontario
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Phil Nickerson (@PhilNickerson2) reportedHey @cogeco, your internet service is appalling. Starlink, here we come. 🤬
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Rolomite (@rolomite) reportedHi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?
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fck your fascist pancakes (@dubsy54321) reported@cogeco how do I get on your do not disturb list? I'm not interested in your service and your salespeople just keep showing up here every few months. I want to be left alone thank you.
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Clanker (@clanker69420) reported@cogeco Time switch providers you guys are absolutely awful.
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fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 POPS 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported@LaciMarieKnight The CRTC controls all in Canada & creates regional monopolies , allowing companies to continue giving poor service at high prices. Bell Canada is the worst of the worst with Cogeco and Rogers close behind. They render only services they have to give while controlling what we see.
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved
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gg (@bruins31311) reported@cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service
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B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
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Afrodyliac (@afrodyliac) reported@xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.
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