Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 40 |
| Brampton, ON | 6 |
| Mississauga, ON | 6 |
| Kingston, ON | 5 |
| Burlington, ON | 4 |
| Montréal, QC | 4 |
| Windsor, ON | 3 |
| Peterborough, ON | 3 |
| St. Catharines, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Sarnia, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Georgetown, ON | 1 |
| North Bay, ON | 1 |
| Oakville, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Sainte-Agathe, QC | 1 |
| Uxbridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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a j s b
(@Brooksajsb) reported
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Mel 🇨🇦
(@Melbell1013) reported
@Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco
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a j s b
(@Brooksajsb) reported
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Bradsports
(@Bradsports2) reported
@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Bradsports
(@Bradsports2) reported
@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Devyn Farrugia
(@devynfarrugia) reported
@cogeco Is the service as bad as your internet?
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a j s b
(@Brooksajsb) reported
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Bradsports
(@Bradsports2) reported
@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx
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Bradsports
(@Bradsports2) reported
@cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx
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RealStevenJames
(@RealStevieJames) reported
@cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!
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John McHenry
(@jhnmchnry) reported
@FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.
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Griff0n
(@_griff0n) reported
I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.
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LCC I I Stand With Ukraine | Freedom to decide
(@CarrascocortesL) reported
@cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.
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a j s b
(@Brooksajsb) reported
@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Eric Senohrabek
(@senro82) reported
@cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.