Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RoeBudd Roe Budd (@RoeBudd) reported

    @cogeco you were at my house yesterday to fix an ongoing problem for the 6th-7th time and still I have the same problem. All started when hydro cut my line. Give me a reason not to cancel and tell everyone not to subscribe to cogeco.

  • scaduts Scaduts (@scaduts) reported

    @cogeco outage in south Burlington?

  • 321MW321 MJW (@321MW321) reported

    @cogeco I’ve had your EPICO service now for a month. Multiple times throughout the day all internet and tv goes down. Often for only a couple minutes but let’s be clear this is a major issue. Tired of hearing my kids and wife let me know every time it happens daily.!

  • Ottawan81 Wilson (@Ottawan81) reported

    Cogeco is the absolute worst. Terrible service. Internet barely works, constantly going down. So sick of it.

  • Sgay1Wendy Wendy gay (@Sgay1Wendy) reported

    @cogecohelps My email hasn’t updated since 1:30pm this afternoon. That’s a long time to be down and it sounds like cogeco has just become aware of it. I hope emails aren’t lost like has previously happened

  • kboxlive Kevin Siddique (@kboxlive) reported

    Now @carrytelca is saying the cogeco lines are ok and the modem is the problem. I can drive all the way to Markham or wait 5 days for a modem. ExpressPost is not an option apparently. I'll get $2 back for my trouble. Keep in mind I've had to call for updates. They never called me

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot provide syncronized tv. They are crooks and thieves selling ****. Buyer beware. cogeco Couldn't show a movie on a wall..

  • campingking2011 Camping King (@campingking2011) reported

    @cogecohelps hello. Is there an issue with Cogeco Webmail? I’m unable to receive or send email on my cogeco account. Thanks!

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Don't forget in the Brighton ON area, stay away from cogeco. In 2 years cogeco has not shown one show ore movie that has not ****** up, had bad sync or just dropped from the system. Waching cogeco is like pulling teeth. I am going to ride you cogeco until you fix you garbage.

  • ruthryderr mommy (@ruthryderr) reported

    God my internet sucks so bad 👎 cogeco slacking ev day

  • zed_kris KrisEmZed (@zed_kris) reported

    @cogecohelps I’m still not receiving email. Hopefully restoring normal service will happen soon. I started having issues at about 3pm and use Cogeco for my work email, which is problematic when it fails and is down for so long.

  • MsChanandlrBng_ 𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛ (@MsChanandlrBng_) reported

    @taylrg1 @cogeco ATP the entire world runs of Internet honestly so I don’t blame you it’s not a first world problem anymore!

  • UmberThetaDelta Ebby (Ebony) ΘΔ (@UmberThetaDelta) reported

    @Cirind_Dragon they suck in canada too lmao cogeco and bell can go suck a **** honestly it took cogeco like 6 hours or so to fix an outage today

  • RedBulls_Bets 🐮Red Bulls Bets🐮 (@RedBulls_Bets) reported

    Send @bell to mars terrible thank you @cogeco for figuring it out in a hour not 14 days

  • louisembruneau Louise (@louisembruneau) reported

    @cogeco epoc not working with crave the sounds is off. Not user friendly

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