Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Kingston, ON 7
Montréal, QC 6
Milton, ON 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Kitchener, ON 2
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • StCatPVNC St. Catherine PVNC (@StCatPVNC) reported

    There is a sporadic outage with Cogeco internet services provider across the province. This may effect users dropping off Google services and meet. Cogeco is saying there are working on fixing this issues asap.

  • rflagg13 R Flagg (@rflagg13) reported

    @cogeco Your internet is down so we are going to post on the internet to let you know we are working on it. HUH?

  • realmattahrens Matt (@realmattahrens) reported

    @KeeganB63977789 @cogeco Keegan. You are the reason they continue to overcharge for a service that is 20 years old. You’re what they call a ‘Mark’

  • Manafhasan Manaf (@Manafhasan) reported

    @cogeco Any update when we might have the service back again ?

  • Lexx9669 Alexx (@Lexx9669) reported

    @cogeco I've no internet in Burlington. But when I try to call (3 different numbers) all say out of service. I had a friend go online and the Cogeco website is down too so no way to reach them other than here using my mobile data.

  • Michellella7 Michelle (@Michellella7) reported

    @cogeco Terrible service, I get disconnected when I request to speak to an agent 🤬

  • ChuckTaylor1812 Chuck Taylor (@ChuckTaylor1812) reported

    @cogeco Cogeco is so slow normal lot took me while to figure out that it was actually down. Not much different really.

  • Manafhasan Manaf (@Manafhasan) reported

    @cogeco Any timeline to get the service up and running again ?

  • nlaurencic Nesh Laurencic (@nlaurencic) reported

    @ginifh @cogecohelps We are out of service in Oakville too. I think Cogeco website is down and all phone support lines are impossible to reach

  • TheLaurynShow TheLaurynShow (@TheLaurynShow) reported

    @cogeco Considering I just called to have my Price lowered, then was OVER CHARGED AGAIN, AND NOW THIS.... WHEN KIDS ARE IN SCHOOL FROM 9-3.... I am SOOOOOOOOOOO CANCELLING this shitty service. I am so sick and tired of this. Can't even call customer support, as lines are dead.

  • 90s_Baby_Can_2 CaNaDiAn LuLz (@90s_Baby_Can_2) reported

    @cogeco Tv playing sound, but no image. Internet is not working. Hamilton Ontario

  • AnwarHam Anwar H. (@AnwarHam) reported

    @ginifh @cogecohelps Can't work from home, kids can't join their virtual classroom, can't call Cogeco for help. We are stuck

  • onf55 OrlandoF (@onf55) reported

    @cogeco Not even your phone lines are working. Right when we need internet services during the pandemic lock down... Not a happy costumer here

  • geoffburnside Geoff (@geoffburnside) reported

    Hey @Bell @Bell_Support the minute you have fibe to the home in my neighbourhood, please let me know. I will come back once the speed is there because Cogeco sucks

  • trejoness ItzaKodakk #4kt 🐍🤮🤞🏽 (@trejoness) reported

    How is #cogeco about to have an internet outage.... but turn their customer service phones off... yall *** backwards today huh? #cogecodown

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