Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 98
Welland, ON 25
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Montréal, QC 12
Oakville, ON 12
Niagara Falls, ON 12
Windsor, ON 12
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dalybeauty Jane Daly (@dalybeauty) reported

    @cogeco trying to reinstate my mother's (who has dementia) cable. She canceled it in error. She doesn't know her PIN for obvious reasons but FYI - your service agent hung up on me before I could explain why I didn't have the PIN. Do better.

  • TeresaGG Teresa Gamble ❤️🇨🇦🏈🥍 (@TeresaGG) reported

    @cogecohelps Is there an outage in Milton? I looked online and it says there is a tv outage but it says last update date was 7 am. Both internet and tv are down.. and cannot reach Cogeco by phone

  • shewayhat Waleed Shewayhat (@shewayhat) reported

    @cogeco we are having slow speed issues at 15 Simpson Ave Hannon.

  • queenofb00ks Abigail (@queenofb00ks) reported

    @cogeco not sending me the $57 they owe me because they “haven’t received” the equipment I sent awhile ago but have no problem charging for services that don’t work. 😒🥱

  • Prophet12_ca Scott Miller 🇨🇦 (@Prophet12_ca) reported

    @cogecohelps I checked the cogeco outages. It said service was down in my area and should be restored by around 1:10pm. It's just annoying this happens every couple of months.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @RickBonnette1 @IFP_11 @vankayak Would of loved to have Norval included in this. We only have Cogeco as an option and they are terrible. Charge $$$ for crap service they cannot deliver. Bell fibe is at the road but we cannot connect with paying $$ to hav me it run underground.

  • NadeanDagenais Nadean Dagenais (@NadeanDagenais) reported

    @cogeco sucks!! Tv won't work. Service sucks

  • HenriBreboeuf Hurricane henri bréboeuf 🐔🍷🇨🇦 (@HenriBreboeuf) reported

    @Greyseeker Cable companies are such tricksters. Here, I can only choose between Bell & Rogers, which equates to bad & worse. I’d love to use Cogeco (their PVR is TiVo), but I’m outside their territory. 😢

  • staceypbarrett stacey barrett (@staceypbarrett) reported

    @cogeco so I hear I'm not the only one who had Jeopardy mysteriously NOT record last night... On the WORST possible day. @Jeopardamy I've watched every episode. Clearly my cable provider didn't want me to witness the end of an era. Congratulations on a record breaking run.

  • PalwashaTemor Palwasha Temor (@PalwashaTemor) reported

    All I see is Cogeco has been having random and multiple outages these past few days wtf man I just want to use the internet????@cogeco

  • JenneralArt Jenneral Art (@JenneralArt) reported

    @cogeco Major lague and intermittent service in Renfrew, Ontario

  • MyCityHamilton “If snowflakes were hugs we'd all feel loved!" KR (@MyCityHamilton) reported

    @Hi__Her @cogeco It boggles my mind, thanks for the reach out, 2022, frustrating that they get away w/that kinda crap. How can they think I’d pay them that much money in advance? Hoping anyone has any ideas that would work faster?

  • _daniellemcalli Danielle McAllister (@_daniellemcalli) reported

    Alright #ygk is anyone else having issues with their @cogeco internet? @MIHomeYGK

  • BASEDQUEEN linlin (@BASEDQUEEN) reported

    @idkkailz @cogeco I was using vmedia up in north bay and they were a dream to deal with + didn’t charge me a fee to cancel when I moved back 3 months later

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