Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 63 |
| Burlington, ON | 20 |
| St. Catharines, ON | 18 |
| Hamilton, ON | 14 |
| Kingston, ON | 13 |
| Welland, ON | 13 |
| Peterborough, ON | 12 |
| Sarnia, ON | 12 |
| Windsor, ON | 12 |
| Oakville, ON | 11 |
| Montréal, QC | 10 |
| Niagara Falls, ON | 10 |
| Mississauga, ON | 7 |
| Brockville, ON | 6 |
| Fonthill, ON | 6 |
| Milton, ON | 5 |
| Brampton, ON | 4 |
| Ridgetown, ON | 4 |
| Grimsby, ON | 4 |
| Dundas, ON | 3 |
| Trenton, ON | 3 |
| Cobourg, ON | 3 |
| Harrow, ON | 2 |
| Chatham, ON | 2 |
| Belleville, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
| North Bay, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Frias
(@lfrias) reported
@cogeco I think 0 upload speed is definitely a problem. Download is fine but with no upload it's brutally slow. Seeing other reports of issues so you may want to dig into this.
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Jack Greenberg
(@jackwgreenberg) reported
@cogeco - Having issues with WiFi. Is there a blackout in Oakville right now?
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Alicia
(@wowgeek87) reported
@cogeco Why bother? It's just going to freeze and cut out anyway just like every other channel. Cogeco sucks. Get your **** together.
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Barrie JoshAllen-lyle
(@barcar34) reported
@CBCNews is just a blank screen. (By the way, as a public broadcaster, why should anyone have to sign up or download Gem to get the news?). Poor showing @cogeco and I look forward to my 4 day rebate on my next bill. (That’s a little humour there).
-
Andrew Koltun
(@KoltunAndrew) reported
Hey @TekSavvyBuzz it's shady that when I change internet plans, you charge for the new service on day I subscribe, not the day the new internet its connected (2 weeks ltr). Intentional overbilling & leaving it to customers to correct you isn't a good practice. Moving to @cogeco
-
The Metric Jester 🇨🇦
(@MetricJester) reported
@alfaraph @elybeatmaker You could just keep it on 8.8.8.8 and 8.8.4.4 if you want. We did that during the huge Cogeco / O-Net DNS outage, and I haven't changed it back
-
AndreaMarie
(@MsAndreaMarie_) reported
Good thing I’m not working and the high schooler’s class is done because Cogeco is having issues again.
-
chris toreos
(@ImToreos) reported
Now completely down... @cogeco talk to you at 8am! :)
-
Colfax Music
(@ColfaxMusicLtd) reported
@cogeco my internet has ground to a halt. How do I get support?
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Sabina
(@make_the_jump) reported
@paubejr haven't had consistent working internet for almost a month now yet TekSavvy continues to charge me. I upgraded our internet, still not working. Yet you still charge me. Cogeco technician scheduled and doesn't show up, not even a phone call. With a family of 4 who is
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Aj@¥
(@Ajay_Syfy) reported
@cogecohelps @cogeco Help it make sense - I pay extra $35 for superspportspack with 35 channels & paid for sportsnet bundle with 6 sportsnet channels. Today the 2 NBA game I want to watch are on new sportsnet 360 channel that you have to add. Seems like a money grab scenario?
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Liney G
(@LineyGray) reported
******* Cogeco is my 2021 catch phrase because it never workssssssss
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Stephen Blair
(@blairs1) reported
@cogeco how odd that wwe network went unavailable right before my scheduled recording went to start. just went to start watching and it didn’t start recording. channel unavailable. cc: @cogecohelps
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jstanoth3rgamer
(@jstanoth3rgamer) reported
@cogecohelps Graham again my provider goes through cogeco i dont have an account but my provider has sent ANOTHER ticket to you guys to get out here and fix my interbet
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Mark Baldinelli
(@MBaldinelli) reported
@cogeco is there an outage anywhere? I have no wifi again. This is getting ridiculous