Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 83
Burlington, ON 23
Hamilton, ON 18
St. Catharines, ON 18
Sarnia, ON 15
Welland, ON 13
Kingston, ON 13
Windsor, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 11
Mississauga, ON 11
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
Drummondville, QC 2
Pembroke, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    Shout out to @cogeco making things right. Been having internet issues and they just upgraded my internet to 3 times the current speed for 50 dollars less cause we’ve had loyalty for so long.

  • jere_ow ******* (@jere_ow) reported

    **** you cogeco @cogeco

  • MStanciu80 Mike Stanciu (@MStanciu80) reported

    @cogeco looking for loyalty deals to switch to Epico. Already a loyal customer. Anything good out there?

  • SiriopoulosJohn John Siriopoulos (@SiriopoulosJohn) reported

    @cogeco Your service is non existent and your customer service is complete trash. I asked 3 times to pick up a modem in store but they said that it was shipped. It finally arrived today and I called and they said they would call me back. Do you think they did? #fraud #terriblecs

  • Momto23 Momto2 (@Momto23) reported

    @cogeco TV and Internet down in SE Oakville right now. ETA?

  • jeffpilgrim2 jeff pilgrim (@jeffpilgrim2) reported

    @cogeco very unstable internet access for the last hour it’s in and out. Clearly there is an issue somewhere with this many escalations

  • laurie_pringle Laurie Pringle (@laurie_pringle) reported

    Hey @cogecohelps @cogeco I have been trying to get help for over 4 hours! On hold 3x - and nobody can help me with pods! Pls help. Absurd to make someone sit for over 4 hours for help!

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    Shout out to @cogeco making things right. Been having internet issues and they just upgrade my internet to 3 times the current speed for 50 dollars less cause we’ve had loyalty for so long.

  • danrussell67 dan russell (@danrussell67) reported

    Why is #Cogeco messing up #Hamilton internet so bad you can’t watch tv or use iptv Suggestions?

  • erie7373 erie7373 (@erie7373) reported

    @HDbrownie2000 @cogeco @TSNHockey Because they are the worst in knowing how you grow your fanbase. Get people hooked while they are sitting at home so they buy tickets when it opens back up. High paid marketing knuckleheads.

  • jkousi John Kousipetkos (@jkousi) reported

    @cogecohelps Can you tell me if Cogeco is experiencing problems again? I have been dealing with horrible upload speeds all afternoon. I cannot get past 2Mbps.

  • miketheump18 Wambam (@miketheump18) reported

    @cogecohelps hi there - getting conflicting information. The cogeco website is saying no current outages however, when I call tech support, the recording says there is an outage in Georgetown. Can you confirm that it’s still being worked on?

  • patriciantaurus Patty (@patriciantaurus) reported

    @cogecohelps @zpreyde Any cogeco tv services down in Hamilton?

  • PLyonsStrokes Patrick Lyons (@PLyonsStrokes) reported

    So apparently @cogeco just reschedules appointments and it's their policy not to inform the customer of the change???

  • DHSpeedwagon Five Assets None The Richer (@DHSpeedwagon) reported

    Really great customer service from @cogeco. My email has been randomly bouncing back for 6 months. They're aware of issue, have been working on it for 6+ months, don't know what problem is and can't do anything without me providing a copy of bounceback. I DON'T EMAIL MYSELF.

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