Cogeco Outage Map

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Cogeco Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • Chelsea Whipps (@chelseamwhipps) reported

    @_alovelikeblood @cogeco 9 days total we’ll be without internet. Because their line went down. And I have to take the afternoon off work to be here for them to fix it next Thursday. It’d be faster for us to cancel our service and have another company hook us up than to wait for their tech to fix this

  • MÓTSU ♪♪♀ (@Motsutambo) reported

    I hope Cogeco goes bankrupt and gets replaced by a company who isn’t completely incompetent at providing service.

  • MÓTSU ♪♪♀ (@Motsutambo) reported

    My ISP is the worst. If you give money to Cogeco it is wasted please stop.

  • Ted McKinney (@furdburfle81) reported

    @cogeco @cogecohelps I have tried the 1-866-932-5792 number 3 times in the past 1/2 hour and after pressing ‘4’ for not being a customer (that is I want to be a customer) there is dead silence. No music, no “your call is important to us”. Guess they don’t need new customers.

  • Fine Time to Rhyme💧 (@CrackedAndMad) reported

    @MonteMcNaughton # Has #Cogeco (@Cogeco #HamOnt) been compromised? I'd like to know insider IT tech facts why 5th largest city in #OnPoli has been without #IOT/#IT/#Technology customer service since May. Are the contingency plans public for when a cable company suffers collapse?

  • James Mastorakos (@jmastorakos13) reported

    @cogeco @cogecohelps #cogeco My 90 year old neighbour modem blew up in yesterdays storm. She has no land line now and does not own a cell phone. Cogeco said it would come to fix next Thursday. This is wayyyy too late. She is 90 and has no way to call 911 if something happens

  • Nicole Hill (@NicoleH35671783) reported

    @VMCcare sorry my address is not coming up and not sure how it compares to my unlimited cogeco service

  • Cogeco Peer 1 (@CogecoPeer1) reported

    @collectingly @cogeco Derek - sorry to hear of your issue. Please DM @cogecohelps so that you can be connected to the correct support team.

  • Brad Jones (@bljones67) reported

    @cogecohelps How come there are always a lot of problems accessing TSN Go from a web browser or the TSN Go app. It seems trying to login using a Cogeco account is an issue. Either no logon screen appears or get an error saying to contact your provider.

  • David Davidson (@ddavidson5647) reported

    @cogeco no TV or internet service Selgrove Crescent, Oakville ON

  • hammerofjoshtice (@hamrofjoshtice) reported

    @cogeco Big deal, cogeco is a cancer on the world. Place needs to be shut down.

  • Chelsea Whipps (@chelseamwhipps) reported

    I have no idea how @cogeco thinks that 8 days is an acceptable amount of time to wait before sending a tech to fix a customer’s internet service when it’s completely down. Seriously horrible customer service.

  • Brittany Allard (@brittanyallard) reported

    Cogeco sucks.

  • My Well Self (@MyWellSelf) reported

    @cogeco @CRTCeng What does someone have to do to get uninterrupted internet connection? NUMEROUS calls have been made regarding our connection issues since October 2017 with no avail! What do we have to do to get value for the monthly charge being paid?! #TimeToSwitchFromCogeco

  • Jim Leamen (@TheLeamen) reported

    Down again Cogeco no internet phone or cable in Waterdown. @cogecohelps please report outage thanks. #waterdown #Cogeco

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