Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Brampton, ON 9
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 5
Mississauga, ON 5
Leamington, ON 3
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • fishygord Gord Routcliffe (@fishygord) reported

    @DanBert68447376 @cogeco It was down at like 3am nothing to do with teachers and such

  • Mrs_Lang_ Mrs Lang (@Mrs_Lang_) reported

    @mjwheelerali @cogecohelps Cogeco is down nation wide. I’m in Milton and I’m having issues with the internet.

  • AdHominemIzBad Denis B (@AdHominemIzBad) reported

    @mjwheelerali @slssteejay @cogecohelps Change your DNS servers away from Cogeco default to Primary: 8.8.8.8 Secondary: 8.8.4.4 That will fix the issue

  • Dtaylor3266 Dianna Taylor, CPA (@Dtaylor3266) reported

    @ChrisJBernardi @JeremyChafe @cogeco I’m thinking it could be a cyber attack. All of their phone numbers are saying out of service and you can’t get to their website. 🤔

  • JeffLeBlanc777 Jeff LeBlanc (@JeffLeBlanc777) reported

    @KeeganB63977789 @cogeco The issue I have is that it’s not like they credit all of the affected customers when this happens. Unless you call to complain (wastes more time)

  • commons65091701 commonsense (@commons65091701) reported

    @JorgeOdam @cogeco That would be a first as they have never done that in the past. I've lost service 5 times since Dec 1st, I won't be holding my breath on a refund.

  • rraj2k12 Suhan Rajakumaran (@rraj2k12) reported

    @cogeco @cogecohelps looks like your dns service is down. I changed to open dns and have internet connectivity.

  • justincooke182 Justin (@justincooke182) reported

    @oskingpin @cogeco Once I noticed that my existing work VPN connection remained active while new connections on other devices in my home weren't loading, it was easy to pinpoint DNS as the issue. I assume the issues are purely DNS related on Cogeco's side.

  • sydneylucillee sydney (@sydneylucillee) reported

    @RogersHelps Hello, there is a cogeco outage that is affecting me slightly however when I use data it also doesn’t load.

  • blackies1 Sharon Larose🇨🇦 (@blackies1) reported

    @cogecohelps is cogeco internet down in Cornwall, Ontario?

  • J0nHudson Jonathan Hudson (@J0nHudson) reported

    @justincooke182 @cogeco Seems to be just slightly slower gaming not bad though

  • paulgallo5 Paul Gallo (@paulgallo5) reported

    @cogecohelps @FernandaWaheart @cogeco My internet is down and I can’t reach the support line it goes busy immediately

  • DadTonk Old Country Dad (@DadTonk) reported

    @cogeco My wife is upset, which makes my day not so good🤨please fix.

  • ZenHeathen ZenHeathen 🙏 (@ZenHeathen) reported

    *Massive* internet outage for Cogeco customers. Niagara to Hamilton to Kingston. Wow.

  • barbwantub_TD Barb Wantuchowicz (@barbwantub_TD) reported

    @niagaracatholic @cogeco Slow to out in Burlington

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