Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oakville, ON | 1 |
| Brampton, ON | 3 |
| Sherbrooke, QC | 1 |
| Toronto, ON | 55 |
| Welland, ON | 2 |
| Thorold, ON | 1 |
| St. Catharines, ON | 4 |
| Toronto county, ON | 3 |
| Montréal, QC | 7 |
| Hamilton, ON | 1 |
| Burlington, ON | 2 |
| West Lincoln, ON | 1 |
| Brockville, ON | 1 |
| Pembroke, ON | 2 |
| Vancouver, BC | 1 |
| Nepean, ON | 1 |
| Bells Corners, ON | 2 |
| Ottawa, ON | 4 |
| Kingston, ON | 1 |
| Cambridge, ON | 1 |
| Mississauga, ON | 3 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 1 |
| Port Colborne, ON | 1 |
| Sarnia, ON | 1 |
| Stirling-Rawdon, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Prime92 (@Prime921) reported@Andywarski I bet you poor bastards have Cogeco internet.
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Norm (@quietlybless) reported@cogeco better have service running for the game. Its been 15 hrs! Although storm is out of their hands, 2 minutes on hold to find out my postal code area still has outage is an unnecessary time grab. Add this to the other 364 days the service sucks. @CRTCeng
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🇨🇦 Make It Home YGK (@MIHomeYGK) reportedMassive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.
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Sheri Stewart 🇨🇦 (@SheriLorraine) reported@cogecohelps @kitty_kattkait @cogeco down Peterborough
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
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Richard P (@richardp) reported@candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.
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Elizabeth Eh 🍁🇨🇦𝕏 (@ElizabethEh_YGK) reported@Tiger_JY @cogeco Massive province-wide outage
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JerryP (@yarop) reportedWhat a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.
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gg (@bruins31311) reported@cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service
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The Wise Elephant (@TheElephante) reportedCogeco out again. Seriously **** this stupid company.
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Rod Marois (HE/HIM) (@patchcollecter) reportedWAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::
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Amanda (@Amanda90097805) reported@cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems
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Norm (@quietlybless) reported@cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc
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Torontonian (@YYZ2YGK) reported@cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.
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The Wise Elephant (@TheElephante) reported@cogeco I am cancelling my Cogeco account. You guys are awful