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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 55
St. Catharines, ON 2
Brockville, ON 1
Pembroke, ON 2
Vancouver, BC 1
Toronto county, ON 3
Nepean, ON 1
Bells Corners, ON 2
Ottawa, ON 4
Kingston, ON 1
Cambridge, ON 1
Montréal, QC 8
Mississauga, ON 4
Kitchener, ON 2
Saint-Philippe-de-La Prairie, QC 1
Brampton, ON 1
North York, ON 1
London, ON 1
Cobourg, ON 1
Arnprior, ON 2
Port Colborne, ON 1
Sarnia, ON 2
Stirling-Rawdon, ON 1
Welland, ON 2
Ajax, ON 1
Collingwood, ON 1
Milton, ON 1
Peterborough, ON 2
Burlington, ON 1
Champlain, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • trashboglin
    Ty (@trashboglin) reported

    @zubic_eth @cogeco @Starlink Yeah they’re all a problem. In my hood it’s cogeco or bell. I dont know much about starlink but might look into it for my dad. He’s stuck with execulink which is just another reseller.

  • MrsGravy13
    MrsGravy (@MrsGravy13) reported

    @cogecohelps Being Canadian means paying a small fortune for Cogeco internet service and having it not work on a weekly basis.

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

  • smurfetteqt
    Smurfetteqt (@smurfetteqt) reported

    Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps

  • Prophet12_ca
    Scott Miller 🇨🇦 (@Prophet12_ca) reported

    Is #cogeco down right now? When will it be back up? Any reports?

  • frazoono
    Frazer Smith (@frazoono) reported

    @cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?

  • ZeromuSPlays
    ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported

    @ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents

  • SDM_1900
    Dianne Williams (@SDM_1900) reported

    @cogeco Still problems!! Phone goes dead.

  • johnref59
    TheBigM (@johnref59) reported

    @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

  • Kavik_plays
    kavik OAL (@Kavik_plays) reported

    @cogeco outage in Belleville. Any resolution time expected?

  • yarop
    JerryP (@yarop) reported

    What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng

  • kitty_kattkait
    kait (@kitty_kattkait) reported

    @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc

  • Fyble
    Fyble (@Fyble) reported

    @cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.

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