Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 26
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Ottawa, ON 4
Mississauga, ON 4
Milton, ON 4
Windsor, ON 4
Markham, ON 3
North York, ON 3
Leamington, ON 3
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @cogeco worse service in Ontario! Sunday evening trying to watch soccer game and do work and the Internet goes down! Wtf @cogeco

  • Timlad67 Timlad67 (@Timlad67) reported

    @cogeco Nope, Epico is the worst internet based tv service out there! Sitting just now, yet another 'outage', no internet, no tv, no pvr, again!!! Should have stuck with @Bell_Support #cogecoEpico

  • TheNobel 𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴ (@TheNobel) reported

    @cogeco I need a copy of my internet performance for the last month in order to provide it for #Ontario consumer protection!! To prove ur BS SERVICE & CNX

  • DoomSperg Sperger King (@DoomSperg) reported

    Why does cogeco internet suck so hard 😤 they sent a technician just last week because I keep losing my wifi signal and they assured me that the issue was resolved, but I’ve been without a signal for damn near the whole evening.

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogeco why when calling customer service any I given 2 different reasons why my cable is out? why does customer service ask me to reset my modem knowing it cuts off my cogeco phone when I do?

  • shaylariane Shayla Bradley (@shaylariane) reported

    @ChartrDavid @cogeco It keeps going in & out and nobody seems to actually know what’s going on even though there’s presumably someone out there attempting to fix it who could shed some light. Word is they’re working on it, but it died again. Tomorrow’s day 3 without summer reading school for my kid.

  • StaceyLeeD65 Stacey Dobbin (@StaceyLeeD65) reported

    Our internet went down 30 minutes ago on Trout Lake Road in North Bay. I am on hold with tech support but thought I might get an answer here quicker?? Is there an outage? @cogecohelps @cogeco

  • tvjunkkie m.f (@tvjunkkie) reported

    @cogeco I hate your app it sucks #cogeco

  • shaylariane Shayla Bradley (@shaylariane) reported

    @PennieBabcock @cogeco It’s been extended again. You’re right — I can understand a delay and an outage, but I do need to know when I can reasonably expect to work. An actual estimate would be wonderful, @cogecohelps.

  • tomlin_ted Ted Tomlin (@tomlin_ted) reported

    Quality of the TV feed is horrible in Canada @CopaAmerica @cogeco @TSN_Sports.

  • shaylariane Shayla Bradley (@shaylariane) reported

    @SteveCoville @cogeco We had nasty wind and rain last night! Not surprised it went down, but hoping to get back up soon.

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @Oakvillehydro Question how can we loose power on a Sunday afternoon? Not sure who provides worse service @Oakvillehydro or @cogeco

  • Logansenese Logan Senese (@Logansenese) reported

    @cogeco is the Internet down in Niagara Falls area? Got back and nothing is up, have tried reconnecting and that didn’t work either (resetting the modem and what not)

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @cogeco What I’m wondering is why I have no Internet service. @cogeco worse internet service in Ontario.

  • KayDJohnson1 🇨🇦 Kay-oss (@KayDJohnson1) reported

    There is a outage in Belleville Ontario. Been out for over an hour. Any idea when it will be back? #Cogeco

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