Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 50 |
| Mississauga, ON | 6 |
| St. Catharines, ON | 6 |
| Montréal, QC | 6 |
| Burlington, ON | 5 |
| Peterborough, ON | 4 |
| Brampton, ON | 4 |
| Hamilton, ON | 2 |
| Sarnia, ON | 2 |
| Windsor, ON | 2 |
| Oakville, ON | 2 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Kingston, ON | 1 |
| Brockville, ON | 1 |
| Milton, ON | 1 |
| Kitchener, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Ottawa, ON | 1 |
| Sainte-Agathe, QC | 1 |
| Uxbridge, ON | 1 |
| Trenton, ON | 1 |
| Brantford, ON | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Rusty Shackleford
(@eckomachine) reported
@cogeco i understand, you guys must be very busy and trying to get service back. Just wanted to complement everyone working on getting back up. Thanks!
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Denise H
(@Nisey7708) reported
@cogeco It is ridiculous the number of problems we have with Costco. Will be waiting for a credit for this (and it better be good) or else we’re going to find another provider
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San
(@sanida1988) reported
@cogeco Is there an update? How long are we expected to be without service? Cant even get through on the phone.
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Paul.C
(@PaulCook_24) reported
@deliaflower1 @cogeco @cogecohelps That’d be a real apology. We appreciate the apology but sorry isn’t paying the bills. Currency pays for bills. Cogeco requires currency to maintain service, but when service isn’t maintained…
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Rusty Bucket 🪣 🍁
(@crookid) reported
Hey @cogeco! What gives? Epico service hasn't worked all day. Any updates? The radio silence is kinda unprofessional. Send an email at the very least! #fail
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Only Gruel
(@OnlyGruel) reported
@cogeco I expect to see bill credits x2 for this outage.
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gg
(@bruins31311) reported
@cogeco This is not acceptable it’s foitbqll Sunday and the grey cup fix the damn issue
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CARTY CARTY
(@deliaflower1) reported
@samomada @cogeco Same here but lady next door says she has her service and it's fine!, weird that
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Gavin Aldridge
(@gflow42) reported
@cogeco Still not working
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Chris Mills
(@cgmills22) reported
@cogeco @cogecohelps There is a problem, you acknowledge the problem but when you go to outages for our postal code we get a green check mark - genius.
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CARTY CARTY
(@deliaflower1) reported
@jennylee198 @cogeco @cogecohelps Think we should get a years service free!
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Tobinator🇨🇦
(@Tobinatorx) reported
@CogecoQC @millyedge2 So the link takes us to a page, that when we enter our postal code, tells us “there’s no outages reported.” LOL Been down for 6 hours, no NFL and about to miss the Grey Cup. 👏👏👏 Absolute garbage system that is continually going down. #Epico #EpicFail Thanks Cogeco!
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Brandon Grosvenor
(@Bgrosvenor1) reported
@cogeco EPICO still out. How about an update? Totally unacceptable. What a day to be down.
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nannyof3
(@Nannyof3munkins) reported
@FortmanM @cogeco @cogecohelps We live in Grimsby as well. Service out. To be very fair here, nothing new for us here. We had TiVo and it was decent. Switched to Epico and it goes out almost every day. Mostly short periods, but it’s the norm. I have mentioned that it stinks haha. 30 plus yr customer.
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ks
(@kathgms) reported
@cogeco My internet and epico are both down and we can't get through to tech service Can I detect this from my bill? Been out since midnight