Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 26
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Milton, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Brockville, ON 2
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Kitchener, ON 1
North Bay, ON 1
Sarnia, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • bignasti seth brown (@bignasti) reported

    @cogecohelps I have spent the whole day trying to get support and now I am being ignored by Cogeco Twitter...

  • LuigiCalabrese Luigi Calabrese 🍁🏒 (@LuigiCalabrese) reported

    In '08, @cityoftoronto sold their community fibre optic network + WIFI to Cogeco for the considerably low amount of $200m. Now they (through ConnectTO) are pledging $350k to research models to do it again. #CDNtech #CRTC #ConnectTO

  • destroyer_waifu WaifuDestroyer (@destroyer_waifu) reported

    @TekSavvyCSR @TekSavvyBuzz No need to DM. 2 questions: 1. Why is it impossible for you to deliver the upload speed I pay for, and 2. Why in hamilton am I paying for 120 down / 10 up what Toronto residents pay the same for 500 down / 30 up? (3) Why not just go with Cogeco at this point?

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    Oh look. @cogeco is down again. It’s like 3 times a week at this point. 🤬

  • casadisartoria Creativ_eye (@casadisartoria) reported

    @cogeco is there an outage in Milton? Currently have no service.

  • ColinUncut ColinUncut (@ColinUncut) reported

    @Alli69755329 @cogeco **** service, reason why my stream is laggy asf

  • CANVoice2021 Voice2021 (@CANVoice2021) reported

    Anyone else have the new @cogeco modem and having issues of wifi going down multiple times of day?? @cogecohelps it’s getting annoying maybe it’s time to switch to a more reliable service.

  • BizzigOnTwitch Bizzig (@BizzigOnTwitch) reported

    @cogecohelps I have been experiencing issues involving my upload speed. Ive looked into everything on my end and its all fine. I contacted cogeco via phone and they said nothing was wrong. I contacted cogeco on facebook and they sent me a dead link. Can anyone help me?

  • MioBergstrom Mio Bergström (@MioBergstrom) reported

    @regimeld @Questrade Same - I'm subscribed to the Cogeco network - no luck with Questrade. As soon as I switch to my hotspot (LTE), it works.

  • IronsideNk Nk Ironside (@IronsideNk) reported

    @PamKeithFL @Cogeco Let’s cancel @FOXTV please.

  • RessyM Stressy Ressy (@RessyM) reported

    @fanCRTCProfling To be honest, as badly as the CRTC's site can be at times, finding the costing data and going through it all wasn't too bad. And it helped every time cogeco filled a tariff, I got a message on dslr from someone on their tpia team with a link to the CRTC page. Lol

  • RichHamiltonJr Rich Hamilton Jr (@RichHamiltonJr) reported

    Hey @cogeco why does your internet suck so bad? Time to switch

  • GunterNine Gunter Nine (@GunterNine) reported

    Dear @cogecohelps @cogeco, IT HAS BEEN 9 ******* DAYS SINCE YOUR FIRMWARE PUSH ****** UP MY ROUTER. FIX WHEN?! SIGNED, A 15 YEAR CUSTOMER WHO IS REALLY ******* PISSED OFF!

  • jays2013 Steve Waller (@jays2013) reported

    @cogeco @cogecohelps is there an outage in NW Welland?

  • no_lockdown No More Lockdown 🇨🇦 (@no_lockdown) reported

    Call Bell/Rogers/Shaw/Cogeco and cancel your cable today. Each month you pay them for this, a few of your dollars are going to the MSM who are propagating this whole disaster. Do not let them profit off you.

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