Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 9
Milton, ON 4
Mississauga, ON 4
Brampton, ON 4
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Georgetown, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Prophet12_ca Scott Miller 🇨🇦 (@Prophet12_ca) reported

    @cogecohelps I checked the cogeco outages. It said service was down in my area and should be restored by around 1:10pm. It's just annoying this happens every couple of months.

  • NickSerran Nick Serran (@NickSerran) reported

    @cogeco your service is awful. Explain why when calls are made to your service department nobody can answer a single question and get problems fixed. What an embarrassment. We’ll see what MNSI can do for me.

  • thisjacobson just because (@thisjacobson) reported

    @cogecohelps Everytime we contact cogeco on this you come up with a new one and it can't be that every channel has this problem most shows were showing as 2012 instead of 2021 we should get rebates for all the screw ups

  • micoffey michael coffey (@micoffey) reported

    @EnswellJones Right now I’m rooting for my cable company @cogeco to restore service so I can see the match.

  • mitchel_susan Susan Mitchell (@mitchel_susan) reported

    Is Cogeco the worst internet provider? Or are they all the same? My WiFi signal seems to drop intermittently more days than not.

  • staceypbarrett stacey barrett (@staceypbarrett) reported

    @cogeco so I hear I'm not the only one who had Jeopardy mysteriously NOT record last night... On the WORST possible day. @Jeopardamy I've watched every episode. Clearly my cable provider didn't want me to witness the end of an era. Congratulations on a record breaking run.

  • MyCityHamilton “If snowflakes were hugs we'd all feel loved!" KR (@MyCityHamilton) reported

    @Hi__Her @cogeco It boggles my mind, thanks for the reach out, 2022, frustrating that they get away w/that kinda crap. How can they think I’d pay them that much money in advance? Hoping anyone has any ideas that would work faster?

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • reider88 ian (@reider88) reported

    @cogecohelps Is Cogeco still pursuing becoming a mobile service provider?

  • BASEDQUEEN linlin (@BASEDQUEEN) reported

    @idkkailz @cogeco I was using vmedia up in north bay and they were a dream to deal with + didn’t charge me a fee to cancel when I moved back 3 months later

  • its_etha_n ethan (@its_etha_n) reported

    @cogecohelps i am trying to log into cable14 online player using a cogeco login and i get this error code "892ae4b052"

  • shewayhat Waleed Shewayhat (@shewayhat) reported

    @cogeco we are having slow speed issues at 15 Simpson Ave Hannon.

  • BrianCanadien Viscous Coupling (@BrianCanadien) reported

    @secure_gateway @bellcanadalies @cogeco Funny. If billing errors were random, they’d forget to charge you occasionally, but that never happens. It’s always an error to the upside.

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @RickBonnette1 @IFP_11 @vankayak Would of loved to have Norval included in this. We only have Cogeco as an option and they are terrible. Charge $$$ for crap service they cannot deliver. Bell fibe is at the road but we cannot connect with paying $$ to hav me it run underground.

  • idkkailz ✿ kale ✿ (@idkkailz) reported

    any suggestions for a new internet provider? @cogeco stresses me out — there’s an issue with service, billing, signing in, managing devices on my network, just everything that can go wrong constantly does and I’m sick of contacting for “help” for it to keep happening

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