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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ajax, ON 1
Windsor, ON 4
Toronto, ON 41
Montréal, QC 8
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 1
Calgary, AB 3
Milton, ON 4
Mississauga, ON 4
Georgetown, ON 1
Brampton, ON 3
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Ottawa, ON 3
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
Markham, ON 3
Perth, ON 2
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RenfrewCntyScan
    RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    Anyone else having Cogeco issues right now?

  • MisbahHassan786
    M I S B A H مصباح الدین حسن (@MisbahHassan786) reported

    @Bell internet service has become so useless in my household that kids are struggling to do school work. Time to shop around @cogeco . Tried to stay loyal and gave them chance to fix it but it's back to square one. So much big talks but ****** service 😠 😡 👿

  • saturnfzz
    bog (@saturnfzz) reported

    @cogecohelps I’m in the Cornwall area and for the past few days my cogeco really poor quality. Every night it stops

  • EklipzeEh
    Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    Well... it seems like @cogeco @cogecohelps is down YET AGAIN, so no stream from me today... On a completely unrelated note, anyone in the Ottawa Valley know a reliable internet company so I can stop missing streams? :)

  • arvaco
    Kevin McCormick (@arvaco) reported

    @cogecohelps is there a actual ETA to fix the phone, internet, and tv issue in Quinte West? It's all been down for over 6 hours and the Cogeco outage page just adds another hour on every hour.

  • KatherineWieser
    Katherine Wieser (@KatherineWieser) reported

    Signed up for #Cogeco. Their site SAYS I can receive a phone call to verify. No phone call received. No Problem their site says! Use my account number... I just need to receive a code to verify this... by telephone. I JUST signed up and already it's a CS nightmare. FML

  • CheverieDuane
    Duane Cheverie (@CheverieDuane) reported

    @LauzonLiv @cogeco Clearly you have never tried to fix fiber optic cables before

  • miller2727
    🇨🇦 (@miller2727) reported

    @BleedblueRob It can’t be any worse than EPICO @cogeco Their system is slower and unstable compared to my old 15 year old Bell Dual Tuner PVR. That thing was amazing. I do not recommend EPICO!!!! I’m returning to Bell when my contract expires.

  • handa_suhas
    Freeze (@handa_suhas) reported

    @Bell simple question, since I am getting much better pricing from cogeco I just reached out to your customer service so that either they can match the price or let me know how can I continue ur smart home security with internet from cogeco and your CS is clueless somehow 1/2

  • JordanAlbertini
    Jordan (@JordanAlbertini) reported

    @cogeco This seems like a good reason that services should be run underground so you don't have to deal with stupidity, and wow 1:00 am for services to be brought back up seems a little extreme.Don't get Me wrong I know it's a thankless job, I do appreciate and hope for fast resolution.

  • Toby_ley_
    Toby Ley (@Toby_ley_) reported

    Don’t think internet is an essential service? Try living without it for a weekend (with two teenagers and homework)!! 😡 Please get it fixed! @DiallogTelecom @cogeco

  • Pierre58
    Pierre Tasse (@Pierre58) reported

    @cogecohelps Thanks, just noticed this. The issue was resolved and Cogeco came through with the order after many phone calls. Again, thanks for your response and I am sorry I missed it.

  • louisembruneau
    Louise (@louisembruneau) reported

    Cogeco internet down in L7R3G5 @cogecohelps

  • AbbasKiz
    AK (@AbbasKiz) reported

    @cogeco @cogecohelps is there a known intenet issue in Oakville at the moment?

  • Erin_RPN
    Erin (@Erin_RPN) reported

    @cogecohelps @fromthevalley63 This link tells me there is no outage when there is an outage. ETA Cogeco??

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