Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 85 |
| Burlington, ON | 22 |
| St. Catharines, ON | 21 |
| Hamilton, ON | 17 |
| Sarnia, ON | 14 |
| Windsor, ON | 13 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Oakville, ON | 11 |
| Peterborough, ON | 11 |
| Montréal, QC | 11 |
| Niagara Falls, ON | 11 |
| Mississauga, ON | 11 |
| Milton, ON | 8 |
| Ottawa, ON | 8 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Trenton, ON | 3 |
| Harrow, ON | 2 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Sokol
(@kimsokol) reported
@Mixed_A_Track Tho the most infuriating tech support call of my entire life was years ago with Cogeco when I called with "Hi, I can't refresh my IP" and after two separate calls, one dropped, an hour on hold, a half hour of troubleshooting - "Have you tried refreshing your IP?"
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Skiingmom🙋♀️🎿❄🇨🇦🇦🇹🍻
(@Skiingmom2) reported
Ok is @cogeco having internet issues? Niagara connection horrible last 2 hr!
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Susan Mitchell
(@mitchel_susan) reported
Is Cogeco the worst internet provider? Or are they all the same? My WiFi signal seems to drop intermittently more days than not.
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Bishal Gyawali
(@oncology_bg) reported
@cogeco @cogecohelps Internet down in Kingston today!
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Bishal Gyawali
(@oncology_bg) reported
@cogeco @cogecohelps Internet down in Kingston now!
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Robin Granger
(@masonictim) reported
Is cogeco down again?
-
AlexMcLarry's Life
(@AlexMcLarryLife) reported
@cogeco @cogecohelps Are the worst internet providers on the planet. They lie to their customers, and are selfish greedy, money grabbing thugs, making people switch to fiber optics, without having the resources to support all the traffic flow. A landline is better connection kys
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Tim Wilson
(@TJWilly66) reported
@TekSavvyCSR looks like cable internet is down in Burlington. Can you confirm? Cogeco reporting outage due to hydro.
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Stephen Moderna-Hat-Trick Clark
(@theMediaman) reported
@iPhoneinCanada @AlsoKnownAs_AA Nine of the brands shown are owned by 3 companies. 18 of the 20 brands are operated by 6 companies. Of the remaining two, Cogeco Mobile isn't available yet. Not saying that's a problem, but that image is a wee bit misleading.
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daveracher
(@daveracher1) reported
I expect garbage service from @cogeco but @CraveCanada needs to do better
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cm
(@traverse17) reported
@cogecohelps why is my cogeco not working
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Kelly Beauvais
(@KellyMBeauvais) reported
So beyond frustrated with my attempt to change my Cogeco service to the new EPICO. Way too much time of my life spent on this. Wish agents could give 100% of required information rather then getting a little more from each person I talk to. #frustated @cogeco
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its me Sandra
(@sandrala46) reported
@cogeco again your @SSCtv channel is not working. This is the second time in a couple of wks. Soon I’ll want some money back as it’s the channel I watch the most.
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Viscous Coupling
(@BrianCanadien) reported
@secure_gateway @bellcanadalies @cogeco Funny. If billing errors were random, they’d forget to charge you occasionally, but that never happens. It’s always an error to the upside.
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Ben Shapiro Foot Worshiper
(@BenShapirosFeet) reported
@cogeco **** YOU AND YOUR YOUR **** WIFE PLEASE ******* QUIT MAKING INTERNET I CANNOT DESCRIBE YOU MUCH YOU SERVICE ******* SUCKS YOU SHOULD BE ******* EMBARRASSED