Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 26 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Brampton, ON | 6 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| Leamington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Burlington, ON | 2 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Ottawa, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Cassie Randall
(@MsRandalll) reported
@cogecohelps We have been trying to get ahold of @cogeco for 9 days now. Your line is constantly business and your live chat is unable to help us. We spend a lot of money on internet and have been great paying customers for years...and our careers rely on the Net! Please help?!
-
Vee
(@01krick) reported
@fordnation @cogeco get the kids back to school! My gr 9 son is struggling with connection issues and can’t do his work when he’s constantly being kick out of meetings.... currently is trying to take a test and it keeps kicking him off the internet with lost connection.
-
Lori Littleton
(@littletonstc) reported
Hello, @cogeco. It’s happening again. For the third time since the kids went back to school. Anyone else having #internet issues?
-
Vivek Kallankara
(@VKallankara) reported
@cogeco @cogecohelps my internet is crawling at the moment. Is there an ETA on a fix?
-
Andrew Ashby
(@AndrewNAshby) reported
@cogecohelps @cogeco Yes, I've done several. Speeds still fluctuating fast vs extremely slow.
-
Mr. A.X. Cabilan
(@CabilanMath) reported
@jsmithmasters1 @cogeco Did yours go out again today? Mine went out for a minute. Seems like another DNS issue
-
Canadian Yeti
(@ACanadianYeti) reported
@cogeco, I teach high school. You’ve had 2 outages in the last 2 weeks and I’ve had to call in 2 more times for tech help because my speed has been low. What the hell!? Now I have to wait until FRIDAY to get a tech here!? Unacceptable! Fix it or I’m gone!
-
Skistheday
(@skistheday) reported
@cogeco thanks for the email yesterday apologizing for recent internet problems...but when I pay for full high speed unlimited internet that's what i expect with 2 adults working and 2 kids schooling from home! Otherwise reduce my monthly bill!
-
PH Tan
(@WAGmobile) reported
@cogecohelps @cogeco is there another outage today ? I just lost internet at around 1035 am.
-
Martin Wiltsey
(@Le_Boucheron) reported
@cogeco I see my phone is down too. If a cell phone is a requirement in the event of an emergency to offset your constant outages, how about if you underwrite the cost of my phone service. I didn't ***** at your previous outages over the last few days, but I'm done.
-
neveradullmoment
(@closedhighway) reported
@ashley88817465 Cogeco is from Quebexico... so outages are normal Quality Internet, cell service is third world standards in Canada anyway
-
barry.
(@barrydoak) reported
@cogecohelps @CP24 @CHCHNews Hey Cogeco. What gives second Internet and now cable issue in a week. Is your system unable to handle? Is it time to look for new service Provider?
-
Mary Koudys
(@MKoudys) reported
@DapperJeff @cogecohelps @cogeco It’s horrible!
-
Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@MIHomeYGK is cogeco still having issues?
-
Vakzy
(@VakzyFn) reported
@cogecohelps @cogeco I'm tired of having constant ping spikes and packet loss while playing games. I'm so tired of it. Fix it or I'm switching and DONT tell me to contact your number just FIX IT.