Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Kingston, ON | 7 |
| Montréal, QC | 6 |
| Brampton, ON | 5 |
| St. Catharines, ON | 4 |
| Mississauga, ON | 4 |
| Milton, ON | 3 |
| Windsor, ON | 3 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Burlington, ON | 2 |
| Markham, ON | 2 |
| Ottawa, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Jim Gilchrist
(@jimgilly19) reported
Anyone else having problems with Cogeco TSN service ? have lost all their hannels tonight
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mitch bauer
(@mitch_bauer) reported
@cogecohelps @cogeco Ac#50017266243...days with 0.01 upload and 20 download. No responses. No updates. No service. Thx
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Geralt of Scarrmy
(@GunterNine) reported
@cogeco @FSecure Except when your wifi password, on your Cogeco Modem, doesn't protect you against amazon products that have been banned on your network through MAC addresses. Still waiting for an answer on this btw...
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Ryan Pelletier
(@rGxRyan) reported
Getting a bad us/ds connection on my router. Ive reset a few times. Is Cogeco down currently? @cogeco @cogecohelps
-
Marianne Raymond
(@MarianneRaymon1) reported
@cogecohelps hey, really disappointed in your customer service and internet provision period. With the number of people working from home you would think Cogeco would be better. Cancels a service appointment and doesn’t call to inform the customer. You should be ashamed.
-
1BigToe
(@JPflwr99) reported
@cogeco @cogecohelps @Bell To anyone using Cogeco internet and actually paying for it. Do yourself a favor and contact Bell for Fibe, if it's available in your area. Bell Fibe is night and day better! They will easily beat Cogeco price & service!
-
Louise
(@louisembruneau) reported
Cogeco down in Burlington???
-
Manaf
(@Manafhasan) reported
@cogeco having internet outage in my area ,L6m4r8 ,since 8.30 am. I am working from home and without internet, I can’t do that much. When we can expect the service to resume ?
-
nessaowen
(@VanessaOwen96) reported
@cogecohelps is probably the worst twitter name for cogeco considering how unhelpful they are
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Galnator
(@galnator) reported
Hey @cogeco my wifi hasn’t worked for 4 hours is there outages in Ontario currently or is my fibre plan just being slow? I’d really appreciate some support I haven been on the phone for 30 minutes waiting
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gage roberts
(@Algea_Eris) reported
@cogeco the absolute worst internet ever, live in Ontario and cant even get over 1mb of download speed. trash company stay away and do not use this worthless garbage
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Manaf
(@Manafhasan) reported
@cogecohelps @cogeco The internet service back and running now .My Wi-Fi modern always cut intermittently. Called tech support several times to resolve but no long term solution . Might need new modem!
-
mitch bauer
(@mitch_bauer) reported
If #cogeco cares, someone would respond to our repeated requests for business support. Deep space silence from #cogeco, meanwhile businesses suffer.
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IndyW
(@IndyW12) reported
What is #cogecoepico? How is this different from the current cable box I have with Cogeco? Is it an added service or does it replace my cable box? Do I need smart TV for it to work?
-
Liz Welsh
(@LizWelsh65) reported
@rcarrick I’d like to mention a good customer service experience. @cogecohelps on Twitter is quick to respond and assist and Cogeco phone tech help is the same with generally short wait times.