Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

Less
More

cogeco Hero Image

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • haconnors Heather Connors (@haconnors) reported

    @cogeco I hope so. People with other providers are not reporting these issues

  • PaulHarryMartin Paul Martin (@PaulHarryMartin) reported

    @cogeco Still not working. 3 hours after this was posted. Time to look towards your unaffected competitors.

  • christineleylan Christine Leyland (@christineleylan) reported

    @cogeco We have been out again for the last hour - still the same issue

  • nchambers3 Nic Chambers (@nchambers3) reported

    @cogeco Still not working, 6 hours after this was posted. I am in southern Ontario, Burlington. When will this be fixed?

  • elllinia / (@elllinia) reported

    @cogeco @cogecohelps Swapped to Cogeco because of their 1gb deal. I've had more problems in 1 month than I did with my old ISP for over 5 years! Constant disconnecting for last 3 days, making working from home impossible. Extremely disappointed with your service.

  • tomgervais67 Tommy (@tomgervais67) reported

    @jeff_beairsto @cogeco Bell is good, no issues here.

  • MissJackorama April Bud (@MissJackorama) reported

    @MIHomeYGK I use Start on Cogeco cable, I believe Start uses different DNS servers, so no problem here. Or I use Google DNS servers, had to do that a lot when I was with Cogeco. For $55 I get 40/10 real unlimited internet.

  • nchambers3 Nic Chambers (@nchambers3) reported

    @kenbuisman @cogeco The one time you don't really want your service going down for long periods; when everyone is working from home or studying. Fastest way to get people to move to another provider. This is the second time this week.... terrible.

  • BrennanJoanne Joanne Brennan (@BrennanJoanne) reported

    @cogeco Still an issue, it is not fixed yet?????

  • Rebeca37099299 Rebeca (@Rebeca37099299) reported

    @cogeco Does anyone have their service back? Stoney Creek area and we still have no service.

  • sarahteacup1 Name cannot be blank (@sarahteacup1) reported

    @cogeco @cogecohelps I need some form of email or proper proof for my workplace to prove I was having an internet outage for two hours on Tuesday and for an hour today to avoid being penalized. I can't get through to anyone and the website outage map is never updated. Help!

  • Momofmunchkins Kirsten (@Momofmunchkins) reported

    @cogecohelps @cogeco We're still having issues with our internet.

  • trackofalljades Drew Wallner (@trackofalljades) reported

    @erinpepler @cogeco If we treated education as a critical service, the teachers would have the support, infrastructure, and training to make this irrelevant...it’s absurd that we have them using residential class broadband for work. Cogeco’s business customers had zero downtime this week.

  • Pancakie ᑭᗩᑎᑕᗩKIE (@Pancakie) reported

    @EdtheSock Ed the Sock, I’m with an internet company that has has 2 major outages across Southern Ontario since 2021 began. #cogecooutage #Cogeco really sucks. You’re lucky it’s probably not available where you are.

  • commons65091701 commonsense (@commons65091701) reported

    I would call @cogeco requesting a discount due to the ongoing service disruptions however they only give better rates to new customers rather than those they have had for 15+ years. Loyalty is so 1990.

Map Check Current Status