Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 98
Welland, ON 25
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 18
Sarnia, ON 15
Kingston, ON 13
Mississauga, ON 13
Oakville, ON 12
Montréal, QC 12
Niagara Falls, ON 12
Windsor, ON 12
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
London, ON 4
Calgary, AB 3
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Belleville, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • HowiesGems Howard Ratner (@HowiesGems) reported

    @cogecohelps More than happy to keep this public. Phone support said the best they can do is send someone on March 3rd at 5pm. The outage was recorded by Cogeco at 12:03am March 1st, it’s now 10:30. Make it make sense? Two outages in two days? Be better

  • MGowan Mark Gowan (@MGowan) reported

    @cogeco going on 24 hours without internet\TV in the Burlington Palmer area. Any ETA for resolution???

  • kathytheroux ktheroux (@kathytheroux) reported

    @cogeco we have an outage

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Brighton, Ontario

    iF YOU ARE LOOKING FOR CABLE IN THE BRIGHTON ONT AREA, STAY AWAY FROM COGECO. COGECO IS THE WORST CABLE SERVICE IN THE WORLD. i CANNOT WATCH ONE SHOW WITH OUT IT DROPPING IT'S LINK. COGECO SUCKS BADDDDDD

  • SteveStansfiel2 Steve Stansfield (@SteveStansfiel2) reported

    @cogecohelps A cogeco technician said Monday between 1-5pm. He never showed today. Acn/ flash is blaming you guys, you are blaming them. Beyond ridiculous and absolutely unacceptable.

  • DrJamesCKPorter Dr James Porter (@DrJamesCKPorter) reported

    So @cogeco emails advising me of a price increase in internet services “due to inflation”…seriously? Inflation is decreasing ..increasing financial burden will only increase it again! Plus my damn internet isn’t working properly & I’ve only had it for 2 weeks!! #endprofiteering

  • Ashley36266702 Ashley (@Ashley36266702) reported

    @cogecohelps Same issue as Eric. Cogeco website still claiming there is no outage, but I know and can see many people online experiencing outages in Burlington since the storm last night and no communication from the company on how this is being addressed.

  • DrummingPfeffer DrummingFluff (@DrummingPfeffer) reported

    @cogeco our power has been back on for hours but our internet still isn’t back on. Burlington, Ontario. Do something? Your customer service rep was less than useless

  • robynpedia Robynpedia (@robynpedia) reported

    @cogecohelps outage in Burlington? Giant flash of light and then cogeco app alerted everything down

  • aazam_consultan Adnan (@aazam_consultan) reported

    This somehow got resolved on its own, seems like a cogeco issue that they were aware of. Hope it sorts for the rest still experiencing issues.

  • loutrebrule Undercover Chicken Fella™🐓🇺🇦🌻 (@loutrebrule) reported

    @netblocks In my experience, COGECO sucks.

  • FlipFlopPierre BoxWineRempel☮️ (@FlipFlopPierre) reported

    @cogeco Well those of us in the Palmer area won't be watching as we still have no service since 8 last night. And all you keep doing is saying it will be resolved at: 2:30, no 3:30, no 4:30. I guess one will come true.

  • Terry92149751 Just Me (@Terry92149751) reported

    Hey @Cogeco Just got a phone call from someone at a call center offering a $110 promo package. This is a business and we ALREADY use Cogeco for all our services. I told him we are a customer, he immediately hung up. If he is legit, you need to talk to that company. If not, yikes

  • 3CH0plays 🤷🏻‍♂️ (@3CH0plays) reported

    Just got @cogeco internet service set up here an hour ago, and it’s already out completely. If you’re in Canada and this option comes up, I’d recommend avoiding - do not set up service with them. I’ll be cancelling within the next 24 hours.

  • mare336 Marilyn (@mare336) reported

    @FlipFlopPierre @cogecohelps Cogeco is down. Apparently they are working on it. Edgewood area down

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