Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ColtonS18570504 Colton Shaw (@ColtonS18570504) reported

    @cogeco please Fix THE problem for the people mwho have cogeco because it keeps turning black

  • anna_contralto Anna Alto Tenor Lace (@anna_contralto) reported

    @cogecohelps Thanks for your reply, Steven. A different #Cogeco Supervisor eventually took our call and he assured us that he and another supervisor will work with technicians on resolving the issues so they don’t happen a third time. We appreciate that a lot.

  • edenwang1122 Eden **** (@edenwang1122) reported

    @cogeco @cogecohelps It's a shame as an loyalty customer of Cogeco for many years. The price going higher and higher. But the service is worse and worse. I was cheated to keep contract even included the service I couldn't use. And now I have to pay 50% more than new users.

  • Ata_Nariman **14 15 16 آذر در خیابان** دکتر عطا Dr. Ata (@Ata_Nariman) reported

    Honorable insert your MP's name, I am writing to you as your constituent who voted for you to represent me in the Canadian Parliament. It has come to my attention that, Cogeco, a Canadian internet service provider has been providing, BPI (Bank Pasargad Iran, an Iranian bank

  • Tadds19 Joe Milanista (@Tadds19) reported

    @cogeco once again, never seems to fail. They say between 11-2 and it is now 1:30 and my wife and I both have to go to work. Saw 2 vans just sitting in a parking lot the other day doing absolutely nothing for a good 2 hours. This company is absurd. Holy smokes

  • wallrat1063 Connie da Silva (@wallrat1063) reported

    @cogeco it pains me to say that ur service is the absolute worst I've received in decades of cable TV/ internet usage. Ur recommendation to move to epico has resulted in continuous interrupted viewing. Can't watch anything w/out constant buffering, or errors.@Bell where r u? 😢

  • Tadds19 Joe Milanista (@Tadds19) reported

    @cogeco You will be receiving my phone bill and I expect your company to pay half of my data charges. This is unacceptable service. Zero excuse

  • aaniinichii Aanii Nichii (@aaniinichii) reported

    @cogecohelps could you please tell me why since we have upgraded to a higher speed and new router, we loose our Cogeco connection almost daily? I tried calling the support number, but as it seems so many other customers are having issues,I am on hold for over an hour.

  • zicozay des (@zicozay) reported

    @cogecohelps It has been over 29 hours and counting since I reported the issue with Cogeco's authentication service and it remains unresolved and with NO updates from Cogeco. What is going on Cogeco?

  • Tadds19 Joe Milanista (@Tadds19) reported

    @maddferret84 My internet dude. Not working. Little bit of everything. Weather caused my internet to stop working and Cogeco and the city are doing nothing about it. Even hard wired my modem. It’s all ****** up man. My ***** are swollen

  • cogecohelps Cogeco (@cogecohelps) reported

    @bronwyn121212 @cogeco Hi Bronwyn, I am sorry that you're an issue with your remote. Can you provide your account number and PIN in a private message so I can see how I can help? Dahlia

  • bronwyn121212 B (@bronwyn121212) reported

    @Cogeco has been such a terrible choice for us. The past years we’ve had nonstop issues with both cable, cable boxes, towers outside, ruining our new renovation by drilling through our walls. Now they installed this @epico. Worst ever. Does not work properly.

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    Today is a nope. I forgot my emergency pain pills at home. :( Just going to the Cogeco dinner Saturday night overdid it for me.

  • Tadds19 Joe Milanista (@Tadds19) reported

    @cogeco internet sucks. They tell me they see nothing wrong yet I still can’t connect to the internet lol. How about you send someone over instead of making me wait 2 days…absurd company

  • Ray31401784 Ray (@Ray31401784) reported

    @cogeco Really glad you shut down your Milton location. Now every time my garbage router needs to be replaced. I have to drive to Burlington to swap it out. This is why we pay outrageous prices I guess

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