Cogeco

Cogeco Outage Map

The following outage map shows the most recent areas in Canada where Cogeco users have reported their issues and outages. If you are having an issue with Cogeco and your location is not listed, make sure to submit a report below.



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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Cogeco Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @alectranews I’m on Hunter W. I have power but no internet, and Cogeco apparently can’t resolve that yet because it’s a hydro issue. 🙄

  • Casey Jaymz ✝ (@Casey_Jaymz) reported

    @cogeco I'm getting sick & tired of my internet cutting out every early morn! I don't pay almost $200 a month to have these annoying problems!!! Sincerely A Fed Up Customer!

  • Lo🕉 (@Lo____) reported

    @cogecohelps @cogeco This is my 72 year old mom’s cable service… she has no idea if she should watch “M1010DHist” or not when the description is even cut off. Really?

  • Brian: Detective Lt. Police Squad 🇨🇦 (@HeSlimedMe__) reported

    My internet is ****. Cogeco has the shittiest internet service ever. Im sure glad i dont pay for it.

  • Michael Marchand (@Mikemmarchand) reported

    @cogecohelps @cogeco is it me or does it seem like cogeco has a financial stake in ignoring criminal calls trying to extort from your customers by charging 5 / month to have these illegal calls stopped.? perhaps a lawyers complaint to the CRTC might be in order.

  • Michael Marchand (@Mikemmarchand) reported

    @cogecohelps @cogeco correct me if if wrong but it's the service providers responsibility to stop spam calls as the CRTC regulations dictate? no call lists etc....

  • Michael Marchand (@Mikemmarchand) reported

    @cogeco Can I get some help in blocking calls to my cogeco land line. you can use the Call Blocking feature, you must activate it. Just dial *60,then #01#, then 3." on page 14 welcome guide online. this does not! work .an automated response "request cannot be accepted

  • Donnie Mack (@unkhoolist) reported

    i've now been on hold for 15 min 30 sec to cancel my phone service with @cogeco the webpage makes it much easier to upgrade service than cancel

  • David (@Sparks_DJH) reported

    @cogecohelps Cogeco Internet has issues in #petrolia the network congestion in the morning doesn't allow you to work from home. There were no issues in #oilsprings. Move to Petrolia and nothing but poor performance. Move from village to town and nothing but issues.

  • ً (@RolleDB1) reported

    FIX YOUR **** @cogeco

  • Megan Faherty (@HustonMn) reported

    Is there an issue with @cogeco in Niagara? We pay for 1gb and we're only getting 128Kbbs #cogecoissues #internetissues

  • Gretchen Lee (@GLP75) reported

    Once again @AtlanticBBInc fails to respond on the DM platform they directed me to use. Hours wasted trying to get some resolution to the challenges I’ve experienced as a new customer. Hey @cogeco are you paying attention to how the US arm is tanking your customer satisfaction?

  • 🇨🇦 LuvMyJays ⚾️ Double vaxxed! (@SuzanneHouser) reported

    @cogecohelps My question: why is Cogeco selling a package without advising the app doesn't work on the TV right now?

  • Grant Buchan-Terrell (@OntBizAttorney) reported

    @cogecohelps @cogeco @CogecoBusiness Hi, it turned out that the guy I got, who I could barely understand, was a residential customer guy and he didn't ask me if I was a business customer until well after 12 minutes. I eventually got someone useful.

  • Grant Buchan-Terrell (@OntBizAttorney) reported

    @cogeco @CogecoBusiness Your telephone support is atrocious!!! 11 minutes to verify account so far, on hold. Incompetency. #fail


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