Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 29 |
| Kingston, ON | 7 |
| Montréal, QC | 6 |
| St. Catharines, ON | 5 |
| Mississauga, ON | 5 |
| Brampton, ON | 5 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Markham, ON | 2 |
| Ottawa, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Burlington, ON | 2 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ailsa Wylie
(@prspctvlangserv) reported
@cogecohelps @cogeco I only cancelled my service because I moved to an area you don't cover. The staff on the phone kindly cut the cancellation fee in half but that was all they could do. I'm still charged $112.50. This was not my choice.
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MHaines
(@Mamma_Hains) reported
@cogeco Worst service EVER no cable since Sunday - scheduled an appt for today 8-12 no one showed. Tech said he called and came - no calls on call display - no tech on camera - liars - rescheduled for Sunday - horrible
-
Dhanesh Kumar
(@cntctdkumar) reported
wake up cogeco else you are losing customer you won from Bell as Bell's reliability is much netter as well as customer service
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Rob
(@77bird17) reported
So whether it's the internet going out or the Tivo box freezing a couple times a day, I can say @Cogeco is just terrible, the unfortune part is in Halton there is only 2 choices Bell or Cogeco
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Emma
(@LambsNotes) reported
Surely it’s easier, faster, fewer customers calling/on hold, less frustration to just tweet or post online that you’re having a system outage for a certain area... My goodness - even Cogeco can manage that...
-
Arlene B.
(@rlynn63) reported
@cogeco hi I’m in Milton area wifi is down again??
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Diana Murrell
(@Murrell_TL) reported
@mjwheelerali @cogeco @cogecohelps Same problem here. Three times today the wifi hiccuped. Very stressful when you are responsible for supervising kids online. This never happened in the spring. What is different now I wonder?
-
Tracey Truman
(@TrumanTracey) reported
@cogeco there is an outtage in Dundas. This happens all the darn time now. Everyday at least 10 or more times we loose internet. Can you please look into the issue? It's impossible to work or do school. You should have to give a credit for all the problems!
-
DORKTRADER
(@dorktrader) reported
@cogeco FIX YOUR ******* SERVERS !! THIS HAS BECOME A WEEKLY THING ! I’VE LOST SO MUCH PROFITS DUE TO YOUR SHITTY SERVICE, HOW IS THIS OCCURRING SO OFTEN ??
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James McCannell
(@JamesMcCannell) reported
Hey @cogeco @cogecohelps, wifi does not seem to be working. Green lights on my modem but no connection. Can you help? Is this a known issue? Burlington - L7L
-
Bble-bubbles🔞
(@SnstrMistrFistr) reported
******* Internet went out dimmediately after the break on Critical role. I ******* HATE Cogeco and their shitty *** ******* service sometimes.
-
Jose Mussi
(@jmussi) reported
@cogecohelps @cogeco another day another outage. What’s wrong with COGECO? This is the worst service I’ve had ever!!
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Alysha Jordan
(@AlyshaJordanF) reported
@cogeco so seeing as how our internet has gone down almost every day for two weeks, are you going to be issuing bill credits?
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Don O'Neil
(@reptile82613) reported
@cogecohelps @cogeco yes i have speeds are also 1/3rd then what they are suppose to be. If I use your DNS then it just keeps dropping using the google DNS for a workaround to get on and talked to others they having issues as well heads up :)
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Carol Tomalty
(@carricdesign) reported
@cogeco internet connection has been intermittent all day and has now been down for an hour or so #Kingston #cogecointernetproblems