Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 9
Kingston, ON 6
Milton, ON 4
Mississauga, ON 4
Brampton, ON 4
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Georgetown, ON 2
Perth, ON 2
North York, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • notredameadmin We are ND! (@notredameadmin) reported

    Hey IRISH, apparently there a service outage for COGECO in the area. You may not be able to connect to the NCVLE or Google. If you are experiencing difficulties connecting, please know that this is not your issue but rather an internet outage.

  • mike_rivaltown Mike (@mike_rivaltown) reported

    @cogeco It’s literally issue after issue with you guys. Pretty sure you’ve been over to my place like 5 times in the past 2 months just to fix the goddamn router

  • Krucifix_ Krucifix (@Krucifix_) reported

    @Laxpro1dot10 @travellingsou11 @cogeco That’s not it chief they manually took down their website and phone so they wouldn’t be bombarded by numerous people reporting the same thing

  • Laxpro1dot10 Laxpro1.10 (@Laxpro1dot10) reported

    @Krucifix_ @travellingsou11 @cogeco My bad than. I said it could be, my main point was no need to complain and bicker. It wasn’t done on purpose

  • PhantamH Adam Silliphant (@PhantamH) reported

    Hey @cogeco, try turning your system off and back on. That should do the trick. #Cogeco #outage

  • qualifiedhandy1 qualifiedhandyman (@qualifiedhandy1) reported

    Cogeco is down across Ontario. No online teaching. Lol. Crash and burn.

  • Tim_Earl_75 Tim Earl (@Tim_Earl_75) reported

    @cogeco was able to work around the outage by changing my DNS to Googles using 8.8.8.8 and 8.8.4.4. I think the Cogeco DNS is down.

  • rob_edw Rob (@rob_edw) reported

    For those with #Cogeco, if you're experiencing connection problems, you can hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end. Please dm or @me if you want to know how to do this

  • ProudCa02797067 Proud Canadian (@ProudCa02797067) reported

    @cogeco @cogecohelps Wondering if you could keep a stable connection for more than 5 minutes? To bad your internet service wasn’t as good as your efficiency to withdraw money from my account monthly.

  • ljweir Laurie Weir 🇨🇦 (@ljweir) reported

    @cogeco Internet down in EON but phone still works.

  • MikeEStock Michael E. Stock (@MikeEStock) reported

    @cogecohelps My internet (Cogeco) seems to be down for my and my neighbour in the Longmoor and Inverary area. Can you confirm?

  • Penny52943610 Pennyjo (@Penny52943610) reported

    @cogecohelps @__maciej__ @cogeco Can we get an update please. I am taking screenshots of the tweets to prove to my work that this isn't my issue

  • Sparks_DJH David (@Sparks_DJH) reported

    @LimestoneDSB The issue is with Cogeco's DNS servers. If you change the DNS servers on your router to google's DNS it fixes the issues. 8.8.8.8 8.8.8.4

  • Amy12724680 Amy (@Amy12724680) reported

    @Carminevittori5 @cogeco penalized, it's been almost a year into this c rap and they know it, Gov announced online learning was coming and they can't provide service to their customers? Give me a break and stop making excuses for this company, this is unacceptable.

  • Amy12724680 Amy (@Amy12724680) reported

    @Carminevittori5 @cogeco the ridiculous amount of money I'm paying for the service, the best part is that for the internet speed that I need there's no other option= monopoly,l not even bell is offering it down here. Big/wealthy companies always get away with everything but if we miss a payment we get

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