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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belleville, ON 3
Toronto, ON 37
Windsor, ON 5
Ajax, ON 1
Montréal, QC 8
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 1
Calgary, AB 3
Milton, ON 4
Mississauga, ON 4
Georgetown, ON 1
Brampton, ON 2
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Ottawa, ON 3
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
Markham, ON 3
Perth, ON 2
New Prussia, ON 1
Welland, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Durhamgirl7
    Durhamgirl (@Durhamgirl7) reported

    @CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco

  • ibshakey
    David Dines (@ibshakey) reported

    @Bell @Bell_Business I know you spent a lot of money putting the Fibe infrastructure to our new building, and even though I hear bad things about Cogeco, right now, a tin can and string would be 100 times better than your services. If I get a signal, I look forward to a reply.

  • inhousemouse
    terry anne matthews (@inhousemouse) reported

    @cogecohelps I don't think it's a Cogeco issue. I was replying to the other person talking about internet issues today. 😒 some pages went down... like fb, messenger and a few other things. My kids are in virtual school and aren't having any issues. Sorry for the confusion.

  • nineinchgails1
    Gail Franklin (@nineinchgails1) reported

    @cogecohelps I think it's specifically a Cogeco webmail issue....it says the page isn't working

  • womenandwealth
    Natalie Jamison (@womenandwealth) reported

    @cogecohelps what happened to Cogeco movies on demand? It disappeared from our service.

  • ClassyVlassy
    Colin from FUXWITHIT (@ClassyVlassy) reported

    @dadidthis @cogeco Cogeco is the worst for outages. I switched like a year ago to Bell and the service has been 10x more reliable

  • rdolishny
    Rick Dolishny (@rdolishny) reported

    @cogecohelps Thank you Cogeco for the quick response. I've been escalating this with @Nexicom all week. I'll give them to the end of the day. Please DM me with your best ISP offer to maybe sweeten my deal when I decide to cancel my install this afternoon if I don't hear from Nexicom.

  • rdolishny
    Rick Dolishny (@rdolishny) reported

    I signed up with @cogecohelps @cogeco fibre and the CSR was delightful & guaranteed instal at a specific time and date over the long weekend! That's what I call customer service. Fingers crossed. Sorry @Nexicom if an order from Sept 5 can't be fulfilled there's something wrong.

  • Sean66514755
    Sean (@Sean66514755) reported

    Cogeco internet is the worse. Gonna cancel and will not pay any fees to do so. @cogeco

  • nameless7254
    nameless (@nameless7254) reported

    @cogeco is there a large internet outage at the moment?

  • CyberGaut
    Chuck Gaut (@CyberGaut) reported

    @IamSean95 @DirtyTesla @elonmusk I'm also in Canada, price is comparable to good cable /fiber in my sub urban area. 125 for Starlink, 120 for Cogeco cable. I was on the Starlink list and would have switched just to support SpaceX. I didn't for the simple reason that others actually NEED it.

  • RedmondJamie
    reddog-75 (@RedmondJamie) reported

    @cogeco perfect game taking place in the redsox game and even though people pay for the sports package you guys mess up the channeling and it’s not avail !! C’mon man why pay you for a service you can’t monitor properly… FYI not the first time

  • sophiehjack
    Sophie Jackson (@sophiehjack) reported

    Work from home is all fun and games until cogeco has an outage and you live in the middle of nowhere 🙃🙃

  • phat_yap
    n/a hume (@phat_yap) reported

    @AskWWENetwork Trying to enjoy the network from Ontario, Canada using Chrome browser and my Cogeco cable subscription. It logs me out every 10 minutes no matter what I do

  • chrisetches24
    Who Dat North (@chrisetches24) reported

    @cogecohelps Thanks anyway, took matters into my own hands since no one was willing to help from cogeco.

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