Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Collingwood, ON | 1 |
| Milton, ON | 5 |
| Peterborough, ON | 2 |
| Toronto, ON | 27 |
| Montréal, QC | 4 |
| Arnprior, ON | 1 |
| Mississauga, ON | 5 |
| Burlington, ON | 3 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
| Sarnia, ON | 1 |
| West Lincoln, ON | 2 |
| Welland, ON | 1 |
| Toronto county, ON | 3 |
| Belleville, ON | 1 |
| Napierville, QC | 1 |
| Calgary, AB | 1 |
| Matane, QC | 1 |
| Oakville, ON | 1 |
| North Bay, ON | 1 |
| Vaughan, ON | 1 |
| Scarborough, ON | 1 |
| Kingston, ON | 2 |
| Ottawa, ON | 1 |
| Hamilton, ON | 2 |
| Carleton Place, ON | 1 |
| Rimouski, QC | 1 |
| St. Catharines, ON | 1 |
| Guelph, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah | ❤️🔥 hr ـﮩﮩ٨ـ♡ﮩ٨ـﮩﮩ (@Bellsin29) reported@Maisse51089073 @karinaoliva21 Whilst I agree it was a very poor choice to use that specific photo when one of the the main 7 would’ve been the best call for this kind of award, it makes me sad for R GK mostly because yes they’ve now acknowledged H exists and is their main lead too! But even the cogeco awards was only a photo of Fran/ Hudson, so why not Fran/RGK? For that one and HudCon for this one? Their pr team really are Ffing up so badly!
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Kris (@oiler3535) reportedMonths later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."
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Norm (@quietlybless) reported@cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng
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pirangi13 (@shanupirangi) reported@cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!
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Dr. Peter Romanov, Phd (@romanov1733) reported@cogeco You know what else nobody likes? Every customer service agent at your company to be Indian, without exception. We want people who can speak English.
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THE Debster Mistress 🇨🇦 🏴 🇮🇪 🖤 (@Debstermistress) reported@cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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Proof (@Proof187) reported@cogeco is Cogeco down in the milton area? I can’t connect to the website or my router.
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Loud mouth (@solkumar) reported@cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.
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Goddamngreek (@Goddamngreek1) reported@cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.
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Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported@cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2
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Laurie Tillich (@BobsFavDaughter) reported@cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.
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Laurie Nadon (@lnadon3) reported@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
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🇨🇦Wayne🇨🇦 (@Reil76) reported@JGooballs No I ditched cogeco cuz my service was ****.
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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