Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Montréal, QC 7
Kingston, ON 7
Brampton, ON 6
St. Catharines, ON 5
Mississauga, ON 5
Leamington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Milton, ON 2
Burlington, ON 2
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Ottawa, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • L4GSpike Lagspike (@L4GSpike) reported

    wow the @cogeco #Epico service is complete trash, the set top box is less then 15 feet from the Internet box and it still states that it has no internet, this happens on both boxes we have. This service has not been optimized at all and i cant recommend it to anyone at this time!

  • KevinCeli1 Kevin (@KevinCeli1) reported

    @cogecohelps @DanSamuels16 @cogeco I think a lot of people feel that way Jodi. Cogeco is just a very spotty and unpredictable service. I think you know this also.

  • shonigoodfoe abi (@shonigoodfoe) reported

    movie date where we’ve both got bad wifi.. i might as well be looking at a still image of my friend’s face at this point bc it froze 3 minutes ago and has yet to thaw. @cogeco this is me publicly shaming you

  • rhivods_ molly !??!?! (@rhivods_) reported

    @cogeco i am going to switch to bell if u dont fix ur **** internet i literally have mcdonalds wifi

  • bhruchi87 Ruchika Bhatia (@bhruchi87) reported

    @cogeco @cogecohelps Logged an official complaint against you guys at the consumer court of Ontario, since you’ve done nothing in the last 3 weeks to fix our internet problems. #cogeco #cogecohelps #consumerservices @homeservices

  • JUNCTIONREADS Junction Reads (@JUNCTIONREADS) reported

    @cogeco @cogecohelps When a customer calls to say the gas company cut the cable line...why is that not a priority to you? We live in a world where we can't work or go to school without the internet!!! I have been waiting for two hours for a return phone call!

  • ballett_amy Amy Ballett Artist (@ballett_amy) reported

    Outage is the facer area of St. Catharines #Cogeco

  • VancurrickJames homejamesjvc (@VancurrickJames) reported

    @cogeco is there an outage in the north bay ontario area

  • adamlebarr Adam LeBarr (@adamlebarr) reported

    @RobertJVeevers2 @cogecohelps @cogeco Interesting... I may shoot you a DM later to gather some information. Daily I have an issue, it be minor to no internet at all.

  • rj_tweety rj_tweety (@rj_tweety) reported

    @cogecohelps why does it always take so long to login to Cogeco via the sportsnet app? And frequently get a 503 Service Temporarily Unavailable nginx/1.19.1 error? Not enough capacity to handle multiple authentication tasks?

  • mad4erit Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

  • bmaggiemay bmaggiemay (@bmaggiemay) reported

    Need 2 re-think my priorities! Joined #AmazonPrime 7 months ago. 6 Movies that came with my subscription now want charge me $4.99 each. My fees didn't go down. #Netflix as bad. New movies are 10-15 yrs old. #Cogeco wants $$ 4 everything! Big business con't to screwed everybody

  • Kym_Charlotte Kym (@Kym_Charlotte) reported from North Grenville, Ontario

    Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

  • CanadianInPink JoRigs (@CanadianInPink) reported

    @cogeco Is service down in Halton Hills?

  • Baird9965 Baird ✊🏽🇨🇦 (@Baird9965) reported

    Aaand #Cogeco is down. #HamOnt

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