Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Oakville, ON 11
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Trenton, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • turkeytaster turkeytaster (@turkeytaster) reported

    @Laxpro1dot10 @5heriBr0wn @cogeco If you need to ask, you probably should just wait until service is restored.

  • unharmonizedd rebecca (@unharmonizedd) reported

    @cogeco You guys are literally the worst internet providers in the world

  • JennaLeBlanc55 Jenna LeBlanc (@JennaLeBlanc55) reported

    Numerous reports of internet service outages from #Cogeco all over the province of #Ontario this morning.

  • Gibou60 starburst fox (@Gibou60) reported

    @cogeco are your phones down as well cause we tried calling and it hung up

  • Amy12724680 Amy (@Amy12724680) reported

    @Carminevittori5 @cogeco the ridiculous amount of money I'm paying for the service, the best part is that for the internet speed that I need there's no other option= monopoly,l not even bell is offering it down here. Big/wealthy companies always get away with everything but if we miss a payment we get

  • ThomasSeropian Truloh (@ThomasSeropian) reported

    hi, @cogeco @cogecohelps can you fix my wifi, please?

  • Melanie76Nicole The Neverending Hell Loop 🇨🇦 (@Melanie76Nicole) reported

    @RachelVeres It’s a dns problem you are on cogeco lines but a different dns address is my guess.

  • ProudCa02797067 Proud Canadian (@ProudCa02797067) reported

    @cogeco @cogecohelps Wondering if you could keep a stable connection for more than 5 minutes? To bad your internet service wasn’t as good as your efficiency to withdraw money from my account monthly.

  • PhantamH Adam Silliphant (@PhantamH) reported

    Hey @cogeco, try turning your system off and back on. That should do the trick. #Cogeco #outage

  • Penny52943610 Pennyjo (@Penny52943610) reported

    @cogecohelps @__maciej__ @cogeco Can we get an update please. I am taking screenshots of the tweets to prove to my work that this isn't my issue

  • inhousemouse terry anne matthews (@inhousemouse) reported

    @4razberries @cogeco When the website didn't load I figured it was a bigger issue and not just my house. It is great getting update on Twitter. Plus my school board just sent out a call that there are internet issues.

  • MikeEStock Michael E. Stock (@MikeEStock) reported

    @cogecohelps My internet (Cogeco) seems to be down for my and my neighbour in the Longmoor and Inverary area. Can you confirm?

  • Lawler Johanna Lawler (@Lawler) reported

    @nobleknits2 @MsAndreaMarie_ Cogeco is currently having province wide outage issues...

  • EdSchroeter Edward Schroeter (http://bit.ly/2TwFxEB) (@EdSchroeter) reported

    @zbpipe @LMcAnanama @cogeco "It has come to IT's attention that Cogeco Internet Service is experiencing a full outage. This is impacting users throughout Ontario. All KPR systems are functioning and fully available. Any student or teacher relying on Cogeco service will be offline until the issue resolves."

  • Amy12724680 Amy (@Amy12724680) reported

    @Carminevittori5 @cogeco Good that u are close to me, I'm in the region as well, we loose service every other day, constant interruption. Back in the summer a wired felt down and took them 13 days to pick it up and get my service restored and the list keeps going, and I don't need to tell u the

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