Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 25
Kingston, ON 7
Montréal, QC 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Markham, ON 3
Milton, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Perth, ON 2
Burlington, ON 2
Ottawa, ON 2
Brockville, ON 2
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Kitchener, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • R_DeLuca95 Rosario DeLuca (@R_DeLuca95) reported

    @cogeco is absolute garbage 🗑

  • KPBails KB (@KPBails) reported

    @cogecohelps @cogeco How about you guys send me a DM with a resolution to this problem in regards to your sub par internet & tv services.

  • ALXSTON Joseph (@ALXSTON) reported

    @cogeco What about Oakville? We do have connections problems as well in Oakville

  • rudyjuly2 Rudy (@rudyjuly2) reported

    @TekSavvyCSR the internet has been so spotty lately. Cogeco lines in our area were down for 3 hours this weekend and again we are down. Very frustrated with the service lately N9Y 4B4. Speeds widely fluctuating too. I won’t bother following up with DMs since they do nothing

  • bcymbaluk Brian Cymbaluk (@bcymbaluk) reported

    @cogeco is on their game. Just received an email that because I'm a loyal longtime customer I will continue to receive my discount that I normally have to call and spend 30 minutes every year getting. Impressed, thanks Cogeco...good work.

  • iparthnayak Parth Nayak (@iparthnayak) reported

    @cogeco My Crescent was in expansion plan for fiber line I have registered online and gave permission. I was out for a while and cogeco team came and dis cabling every single house on my crescent except mine. Very bad service.

  • katara40739948 katara (@katara40739948) reported

    @cogeco @cogecohelps we had wifi issues yesterday so they installed a new router and this one still doesnt work!!!!!

  • bendraper Ben Draper (@bendraper) reported

    @cogecohelps had a power outage that ended 25 min ago. Got a text from Cogeco saying power outage ended and to unplug modem for 3 seconds and plug back in. Did that 10 minutes ago and still no internet. What are my options for next steps?

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD 48 MIN - CALLED BEFORE 9P, PUT ME ON HOLD DID THEY GO HOME???? TERRIBLE CUSTOMER SERVICE

  • OctaviaDaenerys Octavia Daenerys (@OctaviaDaenerys) reported

    @cogeco what is going on? For the last 2 weeks in Corunna ON, @danajohnston71 and I experience random service interruptions every day multiple times per day. Are you no longer servicing the area? Should we look for a new provider?

  • slucas_ seane luc / sad leafs fan (@slucas_) reported

    @cogeco YO can y’all answer my bloody calls so you can fix your completely useless receiver? That would be chill.

  • FAd80s FAd80s (@FAd80s) reported

    @cogeco 1 year waiting for a line to be buried with multiple calls and emails and still not complete. Cogeco has been the worse experience I have ever had amongst any service provider. Horrible customer service

  • katara40739948 katara (@katara40739948) reported

    @cogecohelps @cogeco we called and your company still doesnt know what the issue with your service is. we are without wifi for the second day and nothing helped

  • steph476 Steph D (@steph476) reported

    @TekSavvyCSR @TekSavvyNetwork Cogeco is down in Kingsville, ON

  • IanDesoj2 Ian Esoj (@IanDesoj2) reported

    @cogeco fix your internet

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