Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 48
Mississauga, ON 6
St. Catharines, ON 6
Peterborough, ON 4
Burlington, ON 4
Montréal, QC 4
Brampton, ON 4
Milton, ON 2
Hamilton, ON 2
Sarnia, ON 2
Windsor, ON 2
North York, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Kingston, ON 1
Brockville, ON 1
Kitchener, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Ottawa, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1
Trenton, ON 1
Brantford, ON 1
Bolton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DanVenier Daniel Venier (@DanVenier) reported

    @cogecohelps @RogersHelps care to weigh in? Seems like the error only comes up when I try to login to Cogeco. If I pick the other service provides the login screen appears

  • AlecMurdockON Alec Murdock (@AlecMurdockON) reported

    @cogecohelps @cogeco This isn't a handful of Isolated incidents. This is an issue that affects (at least) hundreds of customers. We've had multiple technicians look at the issues, and multiple routers installed. Nothing works. Clearly there is a larger problem with your epico devices.

  • NoliesPlace Nolie (@NoliesPlace) reported

    @Teach_Laidlaw @cogeco @cogecohelps Same issues here #ygk

  • docmartinguy DocMartinGuy (@docmartinguy) reported

    Oh Cogeco, your customer service is terrible! Still waiting for your to fix our network. But you sure can call fast for money. Pfff #poorcustomerservice #cogeco

  • cogecohelps Cogeco (@cogecohelps) reported

    @imthtdude10 @cogeco Hi there, I'm sorry to hear that the service was down. Is it back up and running now? Thanks, Peter Cogeco

  • uncle_grimey G Cambridge (@uncle_grimey) reported

    @cogeco is there service disruption on Hamilton center?

  • earptheorist Staci 🌷🌸 #BringWynonnaHome (@earptheorist) reported

    @TheCdnAcademy Hi @TheCdnAcademy I looked through your programing and was unable to find what day and time the Cogeco Fund Audience Choice Award. If you could help me out that would be awesome.

  • Dakota_ONeill daxx (@Dakota_ONeill) reported

    @cogeco @cogecohelps Any logs show “SNMP:50” as the failure point. So clearly you are the ones disconnecting the internet. There is no service or vulnerabilities on any of the computers here and nothing has changed in weeks and months of service.

  • Teach_Laidlaw Mrs. Ford (@Teach_Laidlaw) reported

    Is @cogeco @cogecohelps #ygk connection down? None of my devices will connect.

  • lesliesaker Leslie Saker (@lesliesaker) reported

    @cogeco do any of your employees know how to deal with your equipment that doesn't work. TIVO #4 its dying a slow death, your solution is wait hours maybe days and then take more of our own time to find a solution for you. You should stand behind your service and products. #fraud

  • imthtdude10 BM⭕️⭕️RE (@imthtdude10) reported

    @cogeco internet is currently not working in ridgeway. What’s going on?

  • J_Watts2 Jordin Watkins (@J_Watts2) reported

    @cogeco is the worst company I’ve ever dealt with. I spoke to two agents who were supposed to handle my account and didn’t. Then they’re closed for the weekend and you can’t speak to anybody after 9 but they definitely accept payments after 9 🙃 can’t use my 200/month services

  • bstew82 stewy (@bstew82) reported

    @cogecohelps Cogeco, come on now, help your customers in Sarnia-Lambton out. Add @CP24 to your channel offerings. Your competition offers it and one can use their Cogeco login credentials to view the channel online. It is time now though add the channel to the cable platform 🙏🏻👍🏼

  • rem_pete Chicano_Man (But You Can Just Call Me, Chico) ! :) (@rem_pete) reported

    @LUDIRTY3 Why have The ***** Cable TV Companies NEVER Given Anyone A Break on Their Bills (Many Other Companies Did But Not Bell, Roger's &/Or Cogeco) !!! >:I It's called GREED !!!

  • Dakota_ONeill daxx (@Dakota_ONeill) reported

    @cogeco @cogecohelps Renter here. Experiencing intermittent drops in wireless. It connects. Then stops and drops the network entirely. New modem and “gig unlimited” your support told us to use AVG antivirus to “protect the rest of the network and users nearby”

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