Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 35 |
| Montréal, QC | 7 |
| Brampton, ON | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 6 |
| Burlington, ON | 4 |
| Peterborough, ON | 3 |
| St. Catharines, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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m.f
(@tvjunkkie) reported
@cogeco I hate your app it sucks #cogeco
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Marg Greaves 🇨🇦 #doubledoubled 💉💉😷
(@marggreaves) reported
@cogeco problems with internet this morning? My soeedtest says I have no speed! 2.3 mbps download HELP! #HamOnt
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Octane Tech
(@OctaneTechYT) reported
@cogeco how hard is it to answer your damn phones?
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Shayla Bradley
(@shaylariane) reported
@SteveCoville @cogeco I’ve rebooted, power bar all the way off and back on, unplugged etc. and nothing. The @cogeco outage site still shows an outage for us too.
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m.f
(@tvjunkkie) reported
@cogeco you have that absolute worst app ever made disgusting how bad it is
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Major Precedent
(@MajorPrecedent) reported
@cogeco @cogecohelps 3 Work orders, 2 overdue work orders, and not a SINGLE PERSON came out to fix my internet that hasn’t worked for a MONTH!!! 25 year customer and two businesses with you and a supervisor won’t even call me back! BUYER BEWARE!!!!!!!
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Logan Senese
(@Logansenese) reported
@cogeco is the Internet down in Niagara Falls area? Got back and nothing is up, have tried reconnecting and that didn’t work either (resetting the modem and what not)
-
Jedi Master 262 TTV
(@Jedimaster262) reported
@trustednerdscl1 @DRIVEN_SERB @CarryTelecom ive been with them 3 years. yes sometimes there are issues but rarely for me. I can put up with it no problem for all the money i am saving versus cogeco
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Braison Drysdale
(@BraizNasty) reported
Anyone else have a problem with @cogeco Epico where their tv is cranked full blast but you can barely hear the tv show?
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Derek Demont
(@DemontDerek) reported
@cogeco good job! Sell me 1 gig internet give me 150 Mbps and then don't give me my home based business phone number back 6 days now and losing money every single day! anyone asking no I WILL NOT recommend their service . Broken promises every single day
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Alan Roy
(@imopticalpsn) reported
@cogecohelps @cogeco @TheOpen Yes, the problem cogeco isn’t listed under cable providers to login with
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dirtypaws1978@gmail.com
(@dirtypaws1978) reported
@cogeco when are you going to fix this, it's been two months! I've called so many times I know some of the CSR's personally. The whole street! Come on, be better!
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Prexus Swyftwynd
(@PrexusSwyftwynd) reported
@CarryTelecom And to think… just two hours ago I had a wonderful door-to-door sales from @cogeco offering me a nice deal to switch. I was saying how I was satisfied with @CarryTelecom’s service and pricing. Guess I won’t be renewing the coming term. Connectivity is worth a few bucks more.
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Dwight Stead
(@DwightStead) reported
.@cogecohelps @cogeco Internet is down in Vineland. No updates on your accounts. Any idea when it will be restored?
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ZACK
(@DRIVEN_SERB) reported
@Jedimaster262 @trustednerdscl1 @CarryTelecom You mention cogeco do you are outside of Toronto. The carrytel service in Toronto is pure trash.