Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Check Current Status
E-mail
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 87 |
| Burlington, ON | 23 |
| Hamilton, ON | 18 |
| St. Catharines, ON | 18 |
| Sarnia, ON | 15 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Windsor, ON | 12 |
| Montréal, QC | 11 |
| Oakville, ON | 11 |
| Niagara Falls, ON | 11 |
| Mississauga, ON | 11 |
| Peterborough, ON | 10 |
| Milton, ON | 8 |
| Ottawa, ON | 8 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| Trenton, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
| Drummondville, QC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny From Nightenjin
(@dadidthis) reported
I guess no work this morning since @cogeco is down 🥲
-
nameless
(@nameless7254) reported
@cogeco is there a large internet outage at the moment?
-
Octavia Daenerys
(@OctaviaDaenerys) reported
@cogeco what is going on? For the last 2 weeks in Corunna ON, @danajohnston71 and I experience random service interruptions every day multiple times per day. Are you no longer servicing the area? Should we look for a new provider?
-
Ian Esoj
(@IanDesoj2) reported
@cogeco fix your internet
-
Scott Elsbury
(@SElsbury) reported
@cogecohelps 3 booked appointments for a fiber line drop , 3 weeks no service ! No clear answers as to when , so very typical for cogeco
-
Colin from FUXWITHIT
(@ClassyVlassy) reported
@dadidthis @cogeco Cogeco is the worst for outages. I switched like a year ago to Bell and the service has been 10x more reliable
-
Chuck Gaut
(@CyberGaut) reported
@IamSean95 @DirtyTesla @elonmusk I'm also in Canada, price is comparable to good cable /fiber in my sub urban area. 125 for Starlink, 120 for Cogeco cable. I was on the Starlink list and would have switched just to support SpaceX. I didn't for the simple reason that others actually NEED it.
-
katara
(@katara40739948) reported
@cogeco @cogecohelps we had wifi issues yesterday so they installed a new router and this one still doesnt work!!!!!
-
Freddie
(@oranjecrush) reported
@cogecohelps @cogeco Ok now it is off again. Please help.
-
Sophie Jackson
(@sophiehjack) reported
Work from home is all fun and games until cogeco has an outage and you live in the middle of nowhere 🙃🙃
-
Durhamgirl
(@Durhamgirl7) reported
@CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco
-
Frank
(@im_a_thief) reported
@cogecohelps @cogeco Cogeco's solution "Well send a tech in 2 days", "We've escalated this." I literally need internet tomorrow. Not mobile data, I need my internet service. Does Cogeco really have NO temporary solution? This exact same thing happened last month.
-
Joseph
(@ALXSTON) reported
@cogeco What about Oakville? We do have connections problems as well in Oakville
-
Rick Dolishny
(@rdolishny) reported
I signed up with @cogecohelps @cogeco fibre and the CSR was delightful & guaranteed instal at a specific time and date over the long weekend! That's what I call customer service. Fingers crossed. Sorry @Nexicom if an order from Sept 5 can't be fulfilled there's something wrong.
-
Rick Dolishny
(@rdolishny) reported
@cogecohelps Thank you Cogeco for the quick response. I've been escalating this with @Nexicom all week. I'll give them to the end of the day. Please DM me with your best ISP offer to maybe sweeten my deal when I decide to cancel my install this afternoon if I don't hear from Nexicom.
Check Current Status