Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Brampton, ON 9
Montréal, QC 7
Kingston, ON 7
St. Catharines, ON 4
Mississauga, ON 4
Leamington, ON 3
Burlington, ON 3
North York, ON 2
Kitchener, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1
Hamilton, ON 1
Prévost, QC 1
Gatineau, QC 1
Peterborough, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • VeganSeanSloan Sean Sloan (@VeganSeanSloan) reported

    @cogeco can you attempt to fix this #bluejays broadcast????

  • lskelton19 LSkelts (@lskelton19) reported

    @cogeco your service is garbage. Huge day for Toronto and you’re completely failing your customers. Get your act together - no more glitches.

  • Living4_Today Live4Today (@Living4_Today) reported

    @NikkiC1245 Same here. @cogeco epico service has been an utter disaster. I will be changing service providers. Can’t take this crap any more.

  • DeePeeTeeHee DeePee (@DeePeeTeeHee) reported

    @cogeco Is this a joke ? How about you fix it and send me a refund for October. #fail #cogeco

  • chrismcphe Chris McPhee (@chrismcphe) reported

    @cogeco Done all that and it’s still garbage. Stop patronizing us and fix it.

  • cogeco Cogeco Ontario (@cogeco) reported

    - As a final step, please unplug your EPICO set top box for 10 seconds and plug it back in. Thank you for your patience while we work to resolve this issue as soon as possible (2/2) Tristan Cogeco

  • ChippawaC Chippawa Crackerjacks (@ChippawaC) reported

    @BlueJays @Sportsnet I’m not. Because @cogeco can’t get their **** together.

  • johnny_a_says jona (@johnny_a_says) reported

    Jesus **** @cogeco I’m trying to watch the jays game. I don’t need your ******* service to pause every five mins.

  • DeePeeTeeHee DeePee (@DeePeeTeeHee) reported

    @VeganSeanSloan @cogeco Just a cogeco issue. Super annoying

  • NikkiC1245 NikkiC1245 (@NikkiC1245) reported

    Yep it's official @cogeco sucks. Lost feed for a game I have waited 6 years to watch.

  • Knee_cheese Mark H (@Knee_cheese) reported

    @NikkiC1245 @cogeco Still happening. When I DM they said it was a Sportsnet feed issue out of their control. When I sent multiple other channels they said not to send so many pics. Not once have they taken responsibility. Time to leave Cogeco for good

  • michrobertson michelle robertson (@michrobertson) reported

    @NonUbiquitous So frustrating!!! I’m not pleased #cogeco. If it helps anyone though you can log in to the Sportsnet app with your cogeco login info

  • Living4_Today Live4Today (@Living4_Today) reported

    @BondPPK1 @cogeco Same issue here on most channels. This service is a joke!

  • Linfanti1 Luigi Infanti (@Linfanti1) reported

    @cogeco why is Sportsnet not working????

  • JennSchwartz4 Jenn Schwartz (@JennSchwartz4) reported

    @cogecohelps @cogeco epico is THE worst! Constant freezing, error messages, stuttering while trying to watch the Jays game.#cogeco#epico

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