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Cogeco

Cogeco Outage Map

The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ajax, ON 1
Windsor, ON 4
Toronto, ON 41
Montréal, QC 9
Niagara Falls, ON 2
Scarborough, ON 2
Kingston, ON 1
Calgary, AB 3
Milton, ON 4
Mississauga, ON 4
Georgetown, ON 1
Brampton, ON 3
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Ottawa, ON 3
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
Markham, ON 3
Perth, ON 2
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    My F1 race on Cogeco shows a blank screen. Whats wrong now. Seems every week there are issues with our TV programming. Damn.

  • chellegbk
    Michelle Kuijer (@chellegbk) reported

    @alectranews @cogeco @cogecohelps I lied.. on long enough to give my work laptop some juice. Not sure if that is good or bad. LOL. Thanks again for working hard.

  • mrmuzzdog
    Rod Murray (@mrmuzzdog) reported

    @jdeq Canceling @cogeco was one of the most satisfying experiences of my retirement! Fortunately, we have a local Fibre to the home alternative where customers are treated with respect, calls are returned, support is helpful.

  • Nerwal85
    Jordan (@Nerwal85) reported

    .@TekSavvyCSR Cable internet currently down in St. Catharines - cogeco reporting outage in same area due to power failure. Same issue for TS?

  • cogeco
    Cogeco Ontario (@cogeco) reported

    Dear customers, Please note that a hydro outage is impacting our services in Niagara on the Lake, St-Catharines and Thorold. We apologize for any inconvenience this may cause. Thank you for your patience, -Tristan Cogeco

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • dillon4412
    Scott Dillon (@dillon4412) reported

    I don't know why @cogeco hates me. I am a longtime customer. I don't know why I can't get the Detroit feed every night. I don't think Canada is a huge market for the St. Louis Blues. Thanks always Cogeco!!!! Very disappointed!!!

  • mbrujic
    Micho Brujic (@mbrujic) reported

    @cogeco hello. Can someone tell me if there is an issue with TSN 4 channel 730?? It worked fine this morning, and now is telling me I’m not authorized to watch?? All my other TSN channels work fine??? I’m hoping there is a technical issue? Kindly advise.

  • librarybooks
    librarybooks (@librarybooks) reported

    @cogecohelps @cogeco Never mind. I found it on a non-cogeco tv listings site. Doesn’t seem to be listed on your site?

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • PissedOffGenius
    Sayit Straight 🇨🇦🏳️‍🌈⚛️💢🇺🇸🌊🌊🌊 (@PissedOffGenius) reported

    @cogeco Cogeco is such a scam. I was looking to add TV and they are so ashamed of their obviously exorbitant prices that they don't list their prices on their site. What legitimate company refuses to show what they charge for their service. Time to dump Cogeco and get Bell Fibe

  • dayloro
    Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • snowmanonfire
    hockeynut (@snowmanonfire) reported

    @gzilly4 @cogeco After more than 1 hour I’ll call during the week they really are a brutal service the blue screen of death pixelation like it’s an illegal box and the leaf broadcast I know on my phone 40 seconds before my tv does re the outcome of the game.

  • IBBtravel
    Lindz 🇨🇦 I've Been B✈t! (@IBBtravel) reported

    @cogecohelps @cogeco I was able to get through to a lovely gal named Chantal on the phone who was able to help me, even though it was me speaking with her the whole time & not my mother. Funny how she could help me & so could Steven & Amy back in March but Cole couldn't today.

  • StardustxDakota
    Space obsessed doe 🌌🦌🔞 (@StardustxDakota) reported

    I don't like the concept of brand loyalty but bless @TekSavvyNetwork for having my back with good service and amazing reps because Cogeco can suck my butt.

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