Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 89 |
| Burlington, ON | 23 |
| St. Catharines, ON | 20 |
| Hamilton, ON | 18 |
| Sarnia, ON | 15 |
| Welland, ON | 14 |
| Kingston, ON | 13 |
| Montréal, QC | 12 |
| Oakville, ON | 12 |
| Niagara Falls, ON | 12 |
| Windsor, ON | 12 |
| Mississauga, ON | 11 |
| Peterborough, ON | 10 |
| Milton, ON | 8 |
| Ottawa, ON | 8 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| Trenton, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| London, ON | 4 |
| Belleville, ON | 3 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Chatham, ON | 2 |
| Georgetown, ON | 2 |
| Drummondville, QC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
VPGamby
(@GambyVp) reported
@lillquiche @cogeco And then when they switch to Bell they'll be affected by their next outage. Do you stop buying a car brand because one day the battery is dead?
-
hesse
(@User11940592749) reported
@CKWS_TV cogeco sucks ********
-
Random 🇨🇦
(@RandomSusla) reported
@BBFarhadi @DrKateTO Cogeco went out in a large area about 9:30 ish. My kids turn off their ‘cell’ when home so they struggled to reboot the router and their devices until we got a call. H was able to access outages map through other service. Had chem test today. Chaos.
-
Barb Sh
(@barbie60144) reported
@Sflecce Stephen Internet was down all morning, Cogeco had an across province problem, how can children be expected to do on-line when the internet can't handle it. Get your act together.
-
Mooma
(@sssjolsen) reported
@cogeco Hard to work from home when internet is down. My bill goes up but the service slides down... Rogers, hurry up and seal the deal!!
-
Frank Booth🇧🇲🌍🇨🇦
(@FrankJBooth) reported
@barbie60144 @cogeco No doubt it is. DNS problem suggests too much traffic
-
maktothefuture
(@majimakmusic) reported
@cogeco Hello my service just went out in downtown St Catharines
-
Dr Roberto Quinlan
(@r_quinla) reported
@LizLoveLake It's a weird day. We have no problems at home because we have Teksavvy, and yet it runs on Cogeco infrastructure. Some other tweets have mentioned this but state tech stuff that is beyond me. You gonna have to burn through your cell phone's monthly data by hotspotting it?
-
rj_tweety
(@rj_tweety) reported
@cogecohelps It just calls out Cogeco doesn't have an incident response plan especially for communication and the status page is useless when it does not function. Banner on your main site should be updated when experiencing a major outage. Please pass along to management. Thx.
-
shihPoop
(@NealYako) reported
@Carminevittori5 @cogeco My COGECO internet has been crappy for the past 6 months. We’ve been with them for 10 years and it’s gotten unbearable. EVERY DAY we have a service disconnection and we are in a fairly large city. The tech has done nothing either!
-
Stuart Kelly
(@StuGotss12) reported
@cogeco your internet sucks
-
Dave
(@davidcouvier) reported
@cogecohelps @cogeco You're doin what you can to get us some sort of service during this, so that's saying something, thanks for the updates
-
Joyce
(@TheLarrySty) reported
@cogecohelps @CizmarLori @cogeco Still no service here in Burlington 😔
-
bananas
(@monicalr75) reported
from
Windsor, Ontario
@taximom_03 @cogeco @cogecohelps Mines not working
-
Liz Favot; using 🍦 to survive dissertating at 🏠
(@LizLoveLake) reported
@r_quinla I have cogeco and also have to give a zoom seminar of my phd research tmrw. Had a mini freakout about connection issues this morning. Why now!? *sigh*