Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 53 |
| Bells Corners, ON | 2 |
| Ottawa, ON | 5 |
| Kingston, ON | 3 |
| Cambridge, ON | 1 |
| Montréal, QC | 9 |
| Mississauga, ON | 5 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Toronto county, ON | 3 |
| Pembroke, ON | 1 |
| Brampton, ON | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 2 |
| Port Colborne, ON | 1 |
| St. Catharines, ON | 1 |
| Sarnia, ON | 2 |
| Stirling-Rawdon, ON | 1 |
| Welland, ON | 2 |
| Ajax, ON | 1 |
| Collingwood, ON | 1 |
| Milton, ON | 1 |
| Peterborough, ON | 2 |
| Burlington, ON | 1 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
| West Lincoln, ON | 1 |
| Belleville, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
chad (@sylvestor1967) reported@ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.
-
Frazer Smith (@frazoono) reported@cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?
-
adam (@24k_adam) reportedThey’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.
-
🇨🇦 Make It Home YGK (@MIHomeYGK) reportedMassive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.
-
Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down
-
mike caldwell (@caldwellport) reported@cogeco Any estimated time of service return.
-
kait (@kitty_kattkait) reported@catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you
-
Torontonian (@YYZ2YGK) reported@Enna_Acssej @cogeco What kind of amateur organization shuts down their service for their entire eastern Ontario clientele? What kind of gong show are they running. I think I can dump them this year. Fingers crossed.
-
Norm (@quietlybless) reported@cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng
-
🎮Joey🎮 (@BlazeFirestorm) reported@status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.
-
Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported@KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.
-
Joe Caverly (@JoeC4281) reportedPreviewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail
-
MrsGravy (@MrsGravy13) reported@cogecohelps Being Canadian means paying a small fortune for Cogeco internet service and having it not work on a weekly basis.
-
Brisingr (@Atra_duEverynia) reported@cogeco Windsor Ontario N9G 1H8 still not working
-
Torontonian (@YYZ2YGK) reported@cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.
Check Current Status