Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 24
Kingston, ON 7
Montréal, QC 5
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Milton, ON 3
North York, ON 3
Mississauga, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Brockville, ON 2
Perth, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
Kitchener, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mad4erit Chris C. (@mad4erit) reported

    Hi @cogeco there has been a recent update to EPICO and since then the Plex app often starts to play a movie without video (audio only). The only fix is to restart the EPICO box, other Plex clients around the house are unaffected - please investigate.

  • arvaco Kevin McCormick (@arvaco) reported

    @cogecohelps is there a actual ETA to fix the phone, internet, and tv issue in Quinte West? It's all been down for over 6 hours and the Cogeco outage page just adds another hour on every hour.

  • Smoses65442204 Smoses (@Smoses65442204) reported

    @NWOwlZ @PGATOUR @BKoepka That's to bad, I was able to with one of the TNT affiliates, I have Cogeco

  • louisembruneau Louise (@louisembruneau) reported

    Cogeco internet down in L7R3G5 @cogecohelps

  • Liriobirdon ☀️ Bird 🌾 (@Liriobirdon) reported

    If you or anyone you know uses a cogeco email address I'm begging you to please get an email address from a real provider. I've sent so many emails to customers/clients over the years that get needlessly bounced/thrown in spam bc cogeco's email servers have really bad detection.

  • cogecohelps Cogeco (@cogecohelps) reported

    @JohnFreemanGG Hi John, I know that is frustrating. There are times where its an emergency repair or maintenance. Sorry about that. Jodi Cogeco

  • Tr0pHyHuSbAnD Jim (@Tr0pHyHuSbAnD) reported

    @TekSavvyCSR Cogeco shows an outage I think

  • paulgallo5 pg (@paulgallo5) reported

    @cogeco terrible service

  • blak0339 James Blake (@blak0339) reported

    @cogecohelps We have an outage on COGECO in North Burlington are you aware of this and if so any information? Area of Guelph Line and Britannia

  • kt_murray18 Katie Murray (@kt_murray18) reported

    @cogecohelps My phone/data isn’t with cogeco. So when I get my bill from bell, Ill let you know my concerns. I’m in the outage in the north end that said it was gonna be fixed at 1:15, but has now changed to 2:30. Can’t wait till 2:30 for it to say 3:30. I just wanted a nice day off :(

  • Sweetldy76 GEgirl (@Sweetldy76) reported

    @cogeco internet is down

  • akhetherington Dr Amy Hetherington (@akhetherington) reported

    Not entirely sure the call to cogeco solved the issue but at least it was much less painful than calls to cable companies usually are. But seriously hope the problem is fixed.

  • MisbahHassan786 M I S B A H مصباح الدین حسن (@MisbahHassan786) reported

    @Bell internet service has become so useless in my household that kids are struggling to do school work. Time to shop around @cogeco . Tried to stay loyal and gave them chance to fix it but it's back to square one. So much big talks but ****** service 😠 😡 👿

  • LynnDenault Lynn Denault (@LynnDenault) reported

    @cogeco is there an outage? Pembroke?

  • KylesWeather Kyle Smith (@KylesWeather) reported

    @SamLoonie @Bell_Support I thought about it. Small Arduino or something to press it, BUT, I have numerous boxes, and when I look at all the other options (Shaw, Cogeco, Rogers, etc) they don't turn off. This is simply Bell doing network management and trying to turn off IPTV streams where possible.

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