Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
Burlington, ON 23
St. Catharines, ON 20
Hamilton, ON 18
Sarnia, ON 15
Welland, ON 14
Kingston, ON 13
Montréal, QC 12
Oakville, ON 12
Niagara Falls, ON 12
Windsor, ON 12
Mississauga, ON 11
Peterborough, ON 10
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Belleville, ON 3
London, ON 3
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Chatham, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jonpole Jon Pole - RADIO ATHLETE 🥇 (@jonpole) reported

    @Cigar__Smoker__ My Cogeco is still out. They promise a fix today.

  • mitch_bauer mitch bauer (@mitch_bauer) reported

    From firsthand experience, #cogeco business internet service is horrendous, from uptime to client care, no one cares, no one calls back and Managers start at 3pm. #cogecobusiness help...we are stranded....

  • jimgilly19 Jim Gilchrist (@jimgilly19) reported

    Anyone else having problems with Cogeco TSN service ? have lost all their hannels tonight

  • rGxRyan Ryan Pelletier (@rGxRyan) reported

    Getting a bad us/ds connection on my router. Ive reset a few times. Is Cogeco down currently? @cogeco @cogecohelps

  • mitch_bauer mitch bauer (@mitch_bauer) reported

    @cogecohelps @cogeco Ac#50017266243...days with 0.01 upload and 20 download. No responses. No updates. No service. Thx

  • Furry_Blue_Fox mike (@Furry_Blue_Fox) reported

    @cogecohelps As a Cogeco customer I do not recommend it’s now been 5 years of tech support and people coming to my house replacing my modem replacing lines and still I can’t get the speeds I’m paying for I’m supposed to have 1000Mbps but instead I’m only getting 250Mbps they Will blame you

  • CoryKearney1 Cory Kearney (@CoryKearney1) reported

    @cogeco #CogecoSucks my lovely Cogeco internet went down Saturday July 24th. That outage cost me 6 figures. This is absolute bullshit. Garbage service.

  • BraizNasty Braison Drysdale (@BraizNasty) reported

    Anyone else have a problem with @cogeco Epico where their tv is cranked full blast but you can barely hear the tv show?

  • galnator Galnator (@galnator) reported

    Hey @cogeco my wifi hasn’t worked for 4 hours is there outages in Ontario currently or is my fibre plan just being slow? I’d really appreciate some support I haven been on the phone for 30 minutes waiting

  • wac1141 BC (@wac1141) reported

    @cogeco internet out in Waterdown after power outage

  • IndyW12 IndyW (@IndyW12) reported

    What is #cogecoepico? How is this different from the current cable box I have with Cogeco? Is it an added service or does it replace my cable box? Do I need smart TV for it to work?

  • louisembruneau Louise (@louisembruneau) reported

    Cogeco down in Burlington???

  • CassieFCohen Cassie F. Cohen (@CassieFCohen) reported

    @rcarrick Cogeco the worst . I have to book a minimum of 19 minutes on hold and another 15 minutes to resolve… and trust me, they have zero desire to resolve the problem

  • RedirectionPro RedirectionPro (@RedirectionPro) reported

    @cogeco Will do once you fix the Internet so we can stream it

  • michaelhup KOP_CA (@michaelhup) reported

    @cogecohelps Cogeco Internet down again, twice in 3 days! Absolutely garbage!

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