Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 73
Burlington, ON 20
St. Catharines, ON 17
Hamilton, ON 16
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Peterborough, ON 12
Montréal, QC 11
Oakville, ON 11
Mississauga, ON 10
Niagara Falls, ON 10
Fonthill, ON 6
Milton, ON 5
Brockville, ON 5
Brampton, ON 4
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cogeco Cogeco Ontario (@cogeco) reported

    Dear customers, Please note that we are investigating an issue impacting our TV service in Niagara region. Our technician are working to resolve it as soon as possible. We apologize for the inconveniences this situation may cause. - Tristan Cogeco

  • Dillon41657603 Family Man (@Dillon41657603) reported

    @cogecohelps Cogeco doesn't help they steal from you. THIEVES. IM PISSED.

  • DCLoosh Cameron Daniels (@DCLoosh) reported

    @cogecohelps my service provider rents your lines so I know to ask them but my service worked until a cogeco tech was doing work. Now they are gone and so is my connection

  • ImToreos chris toreos (@ImToreos) reported

    The same time every day @cogeco this is getting out of hand. Here i am yet again for the 14th day in a row unable to use the internet at this time of day at all. 3 years of this issue. Still no answers.

  • OSSTFSteve Steve Spisak (@OSSTFSteve) reported

    @PeterHRatcliffe Bell is no fun to deal with as a customer. My wife and I switched to Cogeco long ago. My sympathies to your family.

  • Gurp2001 Gurp2001 (@Gurp2001) reported

    @cogecohelps hi how much notice is required to cancel Internet services & close Cogeco account?

  • SamBam78813457 Sam Bam (@SamBam78813457) reported

    The Cord for Cable TV Runs Down into Hell, ... i.e. Bell & Cogeco

  • escapeartist2 Escape Artist (@escapeartist2) reported

    @cogeco Are we having a TV outage in Welland. Lower channels. 701 to 713 say "one moment please. jan el should be available shortly". ...stick like that for last 5 minutes

  • bernieb2812 Bernard (@bernieb2812) reported

    @cogecohelps @cogeco #BellLetsTalk I woke up this morning and cannot get #NBC channels on #cogeco cable. Instead I get a Barrie news feed. Please fix this and reimburse me for one day’s service

  • TheTravelGuy62 The Travel Guy (@TheTravelGuy62) reported

    @cogeco looks like internet is down in Oakville

  • Dillon41657603 Family Man (@Dillon41657603) reported

    @cogecohelps And who charges 75$ to cnacel a service. 75$!!!!!!! We already pay enough as it is to use the service. Shame on cogeco. Time to find new internet. And no more cable especially when we have android boxes now. SHAME ON YOU.

  • icemian Issa (@icemian) reported

    @cogecohelps @cogeco I’ve been trying to reach someone for over an hour because my internet is not working. It hasn’t been working all day and I have to write an exam tomorrow. This is UNACCEPTABLE!!

  • snowgirl23 MTL (@snowgirl23) reported

    @cogecohelps Hey Cogeco, I waited on hold for 15 mins, talked to Tech support for 20 mins to be put on hold again and then be disconnected. Called again and waited for 15 mins on hold to be disconnected again!!! What is going on!!! This service sucks!!!

  • Melvannie Melissa Van (@Melvannie) reported

    @cogeco @cogecohelps Looking for help on accessing my webmail account. Keep receiving a 'address book service is unavailable' message, and chat is not working.

  • seungjun_lim33 seungjun (@seungjun_lim33) reported

    @willfranciz Nah cogeco sucks

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