Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 9
Kingston, ON 6
Brampton, ON 6
Milton, ON 4
Mississauga, ON 4
Windsor, ON 4
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Scarborough, ON 2
Georgetown, ON 2
Kitchener, ON 2
Perth, ON 2
North York, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Amy_bbfan Amy: Big Brother Fan (@Amy_bbfan) reported

    @cogecohelps hi, I'm having an issue where the cogeco modem that I have is online but wifi doesn't work. How can I resolve?

  • shayman Steve Hayman 💉💉💉💉 (@shayman) reported

    @PeterCooper thanks. stupid online cogeco listings only showed it on Sportsnet World (pay)

  • matt_lamers Matt Lamers 🇺🇦 (@matt_lamers) reported

    @cogeco Or maybe Cogeco is raising prices and gouging consumers because of the @rogers outage? Cool cool.

  • HawkfanB Go Blackhawks! (@HawkfanB) reported

    @raspberryberet3 @cogeco @cogecohelps Doesn’t sound like good customer service to me.

  • rodneydowd14 Rodney Dowd (@rodneydowd14) reported

    @TheOpen I realized I could watch on my Cogeco app just like I was at home but only on my iPhone which is pretty damn good 👍

  • 81HABSfan HABSfan#81 (@81HABSfan) reported

    @cogeco outage in our area how do I report

  • narconecro Chris Stuart (@narconecro) reported

    @cogecohelps so try to call tech support and line hangs up.. use chat and and they disconnected due to connection issues.. is Cogeco having a Rogers moment?

  • KentTubman Kent Tubman (@KentTubman) reported

    @cogecohelps The CFL game is all choppy. It's this a Cogeco or TSN issue?

  • tanyabourgoin tanyab (@tanyabourgoin) reported

    Really wish there were more home internet options available in my town because @cogeco is absolute garbage and I would switch in a heart beat

  • SharonTVGal Sharon (@SharonTVGal) reported

    Hey @City_tv, why is @cogeco not one of the tv provider options to sign in?

  • BumpyRideYT Octane Tech (@BumpyRideYT) reported

    @cogecohelps What power outage? Everywhere here has power im done arguing im switching isps cuz its the same crappy service with cogeco!

  • TMLHip Eldorado (@TMLHip) reported

    @BobWeeksTSN Only until I realized it was in fact on the Golf Channel despite the guide menu saying differently 🤨. But that’s a Cogeco problem and a me problem for wanting to watch Playing Lessons In lieu of anything else!

  • raspberryberet3 Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒 (@raspberryberet3) reported

    @HawkfanB @cogeco @cogecohelps Horrible!! I kept getting the runaround every time I called to check up on my service appointment!! Just terrible!!

  • raspberryberet3 Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒 (@raspberryberet3) reported

    @HawkfanB @cogeco @cogecohelps Funny you say that b/c I will be looking at the competition - I am very disappointed with Cogeco’s response & how I was treated! Customer service is huge for me & I’m a pretty nice & patient person so for me to get upset, it’s b/c the way they treated me!

  • bitzydimbo insane in the birdbrain  (@bitzydimbo) reported

    i still don't have wifi and may not for a few more days, and that's a big **** you to Cogeco.

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