Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Brampton, ON | 9 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| Mississauga, ON | 5 |
| St. Catharines, ON | 4 |
| Leamington, ON | 3 |
| Burlington, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| Windsor, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Ottawa, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Peterborough, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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The Neverending Hell Loop 🇨🇦
(@Melanie76Nicole) reported
@RachelVeres It’s a dns problem you are on cogeco lines but a different dns address is my guess.
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Devi
(@devithinks) reported
@SaranoidAndroid @cogeco I’ve literally restarted my laptop seven times this morning before being alerted it was down. Seems to be partially down, works on some devices but not others. Troubleshooting hell here this morning.
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Germain Rioux
(@GermainRioux) reported
@SeawayNews This must have been upstream. I had the same kind of issues and I'm not on COGECO
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K Born 🇨🇦 #PresidentElectBiden #TrumpVirus
(@kzcvtm) reported
@FernandaWaheart @cogecohelps @cogeco Its a DNS problem. Change your ip address from DHCP to static and your DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4 These are Google DNS servers
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emolys real gf
(@copysoflou) reported
@cogeco if i don’t have wifi within the next 10 minutes i’m telling my mom to cancel
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Amy
(@Amy12724680) reported
@Carminevittori5 @cogeco penalized, it's been almost a year into this c rap and they know it, Gov announced online learning was coming and they can't provide service to their customers? Give me a break and stop making excuses for this company, this is unacceptable.
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Mike
(@mike_rivaltown) reported
@cogeco It’s literally issue after issue with you guys. Pretty sure you’ve been over to my place like 5 times in the past 2 months just to fix the goddamn router
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The Welsh Wizard
(@TheWelshWizard6) reported
@cogeco In my 25 years of owning internet this has never happened to me. I’m switching companies.
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Todd
(@Todd0575) reported
@jesshas94 @cogeco You must have missed the last price increase notice about “hardware” improvements for “exceptional” service
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Pennyjo
(@Penny52943610) reported
@cogecohelps @__maciej__ @cogeco Can we get an update please. I am taking screenshots of the tweets to prove to my work that this isn't my issue
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Adrian
(@adrianoOo19) reported
@CardsChris @fordnation @cogeco I can’t work bc of it lol not all things are bad
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Krucifix
(@Krucifix_) reported
@Laxpro1dot10 @travellingsou11 @cogeco That’s not it chief they manually took down their website and phone so they wouldn’t be bombarded by numerous people reporting the same thing
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Laurie Weir 🇨🇦
(@ljweir) reported
@cogeco Internet down in EON but phone still works.
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cursed crone
(@kiiiirstie) reported
Nothing makes applying again for ei/crb online more of traumatic experience than having to deal with cogeco having an outage at the same time
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Amy
(@Amy12724680) reported
@Carminevittori5 @cogeco the ridiculous amount of money I'm paying for the service, the best part is that for the internet speed that I need there's no other option= monopoly,l not even bell is offering it down here. Big/wealthy companies always get away with everything but if we miss a payment we get
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