Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 1 |
| Toronto, ON | 54 |
| Toronto county, ON | 4 |
| Nepean, ON | 1 |
| Bells Corners, ON | 2 |
| Ottawa, ON | 4 |
| Kingston, ON | 2 |
| Cambridge, ON | 1 |
| Montréal, QC | 8 |
| Mississauga, ON | 4 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Pembroke, ON | 1 |
| Brampton, ON | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 2 |
| Port Colborne, ON | 1 |
| St. Catharines, ON | 1 |
| Sarnia, ON | 2 |
| Stirling-Rawdon, ON | 1 |
| Welland, ON | 2 |
| Ajax, ON | 1 |
| Collingwood, ON | 1 |
| Milton, ON | 1 |
| Peterborough, ON | 2 |
| Burlington, ON | 1 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick (@pnbbeall) reportedBy the looks of Twitter @cogeco can't keep it's internet going. But that doesn't mean you'll get any money back for the service they are not providing.
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Robert Glover, no need to hide behind a username (@RobertwGlover) reported@cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved
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José Salazar (@jasalazar01) reportedHi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.
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Sckurt Cobain 🇨🇦 (@SckurtCobain) reported@MikeDoris @cogeco How does one line cause a province wide outage?
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John Madalena (@MadalenaJohn) reported@cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out
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Shannon Lee (@shannleevee) reported@GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
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Richard P (@richardp) reported@candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.
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Melio (@MelioHL) reported@zubic_eth @cogeco @Starlink i wouldve switched months ago honestly first outage that lasted more than a few hours is the tipping point
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kavik OAL (@Kavik_plays) reported@cogeco outage in Belleville. Any resolution time expected?
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JMFH (@HeideckerJoel) reportedHey @cogeco you are down across the province. How about an update
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Fyble (@Fyble) reported@cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service
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Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down
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Norm (@quietlybless) reported@CogecoAide @CRTCeng .Had to call😥 due to outage. Me; @cogeco says no outage. Rep; There are outages! Me; How will I know when it's 'really' up?". Rep; modem 'might' come back on properly. If not, reboot it. Spend day rebooting due to inaccurate reports? Rebooted 2x in 4hrs=na
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John Bugailiskis (@John_Bug) reportedUpdate. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?