Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 55 |
| Bells Corners, ON | 2 |
| Ottawa, ON | 5 |
| Kingston, ON | 3 |
| Cambridge, ON | 1 |
| Montréal, QC | 9 |
| Mississauga, ON | 5 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Toronto county, ON | 3 |
| Pembroke, ON | 1 |
| Brampton, ON | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 2 |
| Port Colborne, ON | 1 |
| St. Catharines, ON | 1 |
| Sarnia, ON | 2 |
| Stirling-Rawdon, ON | 1 |
| Welland, ON | 2 |
| Ajax, ON | 1 |
| Collingwood, ON | 1 |
| Milton, ON | 1 |
| Peterborough, ON | 2 |
| Burlington, ON | 1 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
| West Lincoln, ON | 1 |
| Belleville, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dianne Williams (@SDM_1900) reported@cogeco STILL HAVING PROBLEMS!!!
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ari runeys☾ (@serizah) reported@cogecohelps @cogeco PLEASE help me my modems gateway is in a continuous boot loop and the power adapter light is also flashing. I believe the power supply or modem is faulty. Support won’t help because there’s an outage I’m my area but it’s been all day this has been happening
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John Bugailiskis (@John_Bug) reportedUpdate. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?
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Oasis0430 (@smercer0430) reported@cogeco is Oakville down right now??
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Evan Cochrane (@cochrane_evan) reported@cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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Soki Lawson (@sokilawson) reported@cogeco Just got off the chat with one of your very unhelpful support staff. I truly wonder you’d need me to type out every single information on my profile when you can send me a security code for my confirmation using my name and ac number ive given. I may have to jump ship
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Richard P (@richardp) reported@candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.
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Jeff LeBlanc (@JeffLeBlanc777) reportedGot my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?
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Patricia (@CanuckFootball) reported@cogecohelps I can't access my cable or my internet - can't even access the Cogeco site itself right now to check for outages. (Postal code is P1B 9L6) Can you help?
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Joe Caverly (@JoeC4281) reportedPreviewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail
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Connor✝️ (@SportsDynamics9) reported@cogeco wifi down in cornwall is this server wide?
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Tatted_Stephen82🇨🇦 (@charmedone11) reported@cogeco outage in Renfrew
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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🇨🇦Wayne🇨🇦 (@Reil76) reported@JGooballs No I ditched cogeco cuz my service was ****.
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