Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 67
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Peterborough, ON 12
Kingston, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 7
Brockville, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidTheGood01 David Looker (@DavidTheGood01) reported

    @TekSavvyCSR Cogeco informed me that the issue should be fixed by the end next week.

  • joshben83624642 josh bennett (@joshben83624642) reported

    Why does @cogeco have the worst internet? Anyone looking for an internet provide go with anyone but Cogeco

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco ok what's happening in Kingston? #ygk not getting very many channels getting lots of S0900 or S0600 lots of sports programming not available pls fix.. and yes I did a hard reboot to be announced is still on even 2 hours later ie no menu

  • BrynSwan Bryn Swan (@BrynSwan) reported

    @cogecohelps #cogeco unbelievable bad service in Kingston. Was told by Tech that I could exchange bad modem on Sun in Cat ctr but store is closed!!! sign on door says they are open 11-5 Sun. Msg on phone says Tue-Fri. WTH. Get yourselves sorted! Mad mad mad customer.

  • TheNobel 𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴ (@TheNobel) reported

    @cogecohelps @cogeco U had been subsidized by our government in order to provide services!!! The network is dropping frequently plus the signal range less than 20ft!!!! #ripoff our kids r studying online and the net is dropping frequently 👎👎

  • kids2mamma Lorie S 🇨🇦 (@kids2mamma) reported

    Home phone and internet still down @cogecohelps they said they can't arrive until Saturday not acceptable @cogeco

  • JohnAlfa87 John Charles (@JohnAlfa87) reported

    @cogeco No TV service. Not answering phone after 45 minutes Nothing posted here or on line. Looking for another cable company!

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    New modem and @cogeco internet is still coming down. Been a costumer for over 10 years but it might be time to find a new provider. We just get the brush off and troubleshooting we’ve done 100 times before.

  • TheNobel 𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴ (@TheNobel) reported

    @cogeco could you please advise why there’s a frequent drop in the network since we UPGRADED our modem!!! Some techs told me it’s a “signal!” Issues! So!

  • Studio420Ben Studio420 (@Studio420Ben) reported

    @kids2mamma @cogecohelps @cogeco that's awful!!!

  • Christine4M ChristineM (@Christine4M) reported

    @cogecohelps @jaxatweet I will text you !! It’s soooo much better cogeco is literally the worst

  • Jilly1218 Jill Cleaver (@Jilly1218) reported

    @cogeco @cogecohelps is there an outage in upper Stoney Creek for internet?

  • Christine4M ChristineM (@Christine4M) reported

    @cogecohelps @jaxatweet It’s because they are the worst go with virgin internet so much cheaper and not one problem at all and their customer service is amazing!! I am currently paying 40 per month for what I would pay at cogeco for 90

  • mitchel_susan Half-vaxxed Susan (@mitchel_susan) reported

    Swell. Looks like Cogeco is down from Toronto to Niagara Falls. Cable and internet out.

  • Iam_vin Vin United (@Iam_vin) reported

    @jaxatweet @cogeco That sucks. You don’t even need a lot of bandwidth for Netflix!

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