Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Mississauga, ON 4
Milton, ON 4
Windsor, ON 4
Ottawa, ON 3
Markham, ON 3
North York, ON 3
Leamington, ON 3
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Circuitjc Jeff Codling (@Circuitjc) reported

    @startca It is getting worse not better. My connection into Cogeco (Sarnia) is strong... the routing after that is f'd. I'm tethered to my phone now it is so bad. Can't work. Please don't force me to go to FTTH with B(h)ell. I love you Start but if you keep doing me bad... :(

  • IamRevertz RevertzYT (@IamRevertz) reported

    @cogeco FIX YOUR ******* ****!

  • MO_INKS INKS (@MO_INKS) reported

    Also my internet is still **** and the appointment had to be canceled because I had to sit for 2 hours waiting for a covid shot. So no streams until next week. sigh... Also no @cogeco techs have 2 covid shots. awesome. Which doesn't surprise me with how bad the roll out is.

  • NicolePare1 Nicole Pare (@NicolePare1) reported

    @cogecohelps @robrutherford Ours has been spotty all morning also, same with others on my team at work with Cogeco - we are in Ptbo also. There is definitely an issue today!

  • petesmaluck petesmaluck (@petesmaluck) reported

    @startca Is Cogeco down too, or just Start?

  • startca Start.ca (@startca) reported

    @habibi_linda @petesmaluck Linda Linda, The issues that is occurring is not related to Cogeco. We are investigating issue from our side. We apologize for the inconvenience.

  • KarlsburgReview Karlie (@KarlsburgReview) reported

    @Geoffre07012985 That's ****! Ours only went out because there was a full blown power outage. Messed up our internet for quite some time to be honest even though the power was back on quick. We use Cogeco! Dont have that many issues

  • startca Start.ca (@startca) reported

    @pasquino1975 Hi Bruno, We are sorry to tell you we have no current ETA. We are working to rectify issue as it is from our end not Cogeco.

  • startca Start.ca (@startca) reported

    @PoodlesLLC Hi, The issue is not specifically with Cogeco. We have technicians working to resolve the issue from our side ASAP. Sorry for the inconvenience.

  • AnnTipathy1752 🇨🇦GinaLeigh🇨🇦 (@AnnTipathy1752) reported

    @cogeco @cogecohelps Why don't you support the extended content on the FXnow app, when you advertise it on your site? I can't get past the 2nd episode of a series. I have the Fx channels as part of my TV package and had to use my Cogeco login to access the app.

  • AprilAnne2014 April A. Severin (@AprilAnne2014) reported

    @JakeRudh Thanks again for music, Jake! I enjoyed what I could before the video streaming issues (buffering then a network error) put an end to my enJOYment of your fine deejaying - @TransmissionTC Will have to contact Cogeco tech support & my remote computer tech yet again! @bigmarkp

  • hewi123 HJE (@hewi123) reported

    @cogecohelps horrific customer service. Cogeco Tech left me with no service ..15 hrs ago. Hours on phone and still no service

  • snoshi Shayne Bampton (@snoshi) reported

    @mattlabelle i constantly have to log in - and when i click the tv subscriber thing it never lets me scroll to cogeco …it only shows the other big providers at the top. total garbage but when it works it works nicely. i dont want to sign in every damned time i open my ipad

  • simplythekenny Fullmetal AllKenneth 🇨🇦 (@simplythekenny) reported

    @JohnDou38694475 @startca Typically, with issues like these, Cogeco would be responsible for it. Without an absolute diagnosis, we can't tell who exactly is to blame but if Cogeco is responsible that might explain the miscommunication, the lengthening of the issue, and why Cogeco is actively brushing off.

  • bawskailee Kailee (@bawskailee) reported

    @cogecohelps hi team - getting 503 service temp unavailable error when trying to authenticate with Cogeco via @Sportsnet

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