Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 9
Milton, ON 4
Mississauga, ON 4
Brampton, ON 4
Kingston, ON 3
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Georgetown, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • glendalloyd16 Glenda Lloyd (@glendalloyd16) reported

    @LesleyMansfield @cogeco We at Cogeco value you as a customer and as a long time community partner, Lesley.

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogecohelps @cogeco all I've done today is turn it on. I've had to reset twice . It just doesn't work . And you lot don't care Hence the switch

  • Maitryn M Aitryn (@Maitryn) reported

    @Bell Hey Bell, you’ve made me actually regret leaving Cogeco for your crappy service. Way to go

  • Invisionaires Invisionaires (@Invisionaires) reported

    @cogeco so I guess you guys aren't close to the day to day issues of Hamilton. :( Guess I'll just take my business else where when my contract runs out.

  • BullRoberts MICHAEL bull ROBERTS (@BullRoberts) reported

    @cogecohelps 5 years and fixed nothing dispite several times.i would not trust cogeco for anything absolute @#$% service an treated like my paying my bill every month is worth nothing 217 a month for internet, and no cable has ever worked in 5 years.only thing that is good is the phone rings

  • rho_sigma_eta Russell Harper (@rho_sigma_eta) reported

    @cogecohelps @cogeco I did try unplugging it for three minutes, also rebooting via the HTML interface. I just now tried the pin reset. Same result, failed with ISP Blocking Service, code 202. Can connect the TV via Cellular Hotspot, and other diagnostics show connectivity, so TV wireless is working.

  • OctaviaDaenerys Octavia Daenerys (@OctaviaDaenerys) reported

    @cogeco please fix the internet

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogeco @cogecohelps one more day of the God awful Epico and then I'm free . Glad to be out . Epico is garbage absolutely pathetic service

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogecohelps @cogeco Haha, the guy came to my house and literally said "your signal is too good ". I mean...C'Mon...#fail

  • miknull miknull (@miknull) reported

    @cogecohelps hey cogeco, got the phone number for bell? My internet is down again and I'm probably going to switch to them

  • Nickdangeast “The Invisible Ham” Nick East (@Nickdangeast) reported

    @kev_dawg29 @cogeco They have poor customer service to your face, think this tweet is gonna do something?

  • PaulChato Paul Chato (@PaulChato) reported

    @cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @cogeco would you mind fixing the crappy reception on CHCH. It has been horrible for over a week now!

  • kev_dawg29 Kevin Craig (@kev_dawg29) reported

    Hey @cogeco 3 days of choppy, intermittent cable service. Any thoughts?

  • DaveRiehl Dave Riehl (@DaveRiehl) reported

    @cogecohelps Our @Cogeco Business internet service in Huntsville is seeing 10-15% packet loss. Called support and they say someone will be out in 5 business days!!? Is 5 day response times really your standard for business customers?

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