Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 67
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Peterborough, ON 12
Kingston, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 7
Brockville, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Sainte-Adèle, QC 2
Ottawa, ON 2
Harrow, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Ripes10 Robyn Wolf (@Ripes10) reported

    @cogeco I used to love you but the past month your cable and wifi has been THE WORST. Please do something soon…

  • Sean66514755 Sean (@Sean66514755) reported

    Cogeco internet is the worse. Gonna cancel and will not pay any fees to do so. @cogeco

  • sophiehjack Sophie Jackson (@sophiehjack) reported

    Work from home is all fun and games until cogeco has an outage and you live in the middle of nowhere 🙃🙃

  • womenandwealth Natalie Jamison (@womenandwealth) reported

    @cogecohelps what happened to Cogeco movies on demand? It disappeared from our service.

  • Durhamgirl7 Durhamgirl (@Durhamgirl7) reported

    @CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco

  • ClassyVlassy Colin from FUXWITHIT (@ClassyVlassy) reported

    @dadidthis @cogeco Cogeco is the worst for outages. I switched like a year ago to Bell and the service has been 10x more reliable

  • im_a_thief Frank (@im_a_thief) reported

    @cogecohelps @cogeco Cogeco's solution "Well send a tech in 2 days", "We've escalated this." I literally need internet tomorrow. Not mobile data, I need my internet service. Does Cogeco really have NO temporary solution? This exact same thing happened last month.

  • im_a_thief Frank (@im_a_thief) reported

    @cogeco @cogecohelps The outage is ONLY to MY HOUSE. AGAIN! This is extremely UNACCEPTABLE. The technicians say EVERYONE is back online EXCEPT ME. This happened LAST MONTH. It's NETWORK INTERFERENCE. I CANT WAIT ANOTHER 2 WEEKS FOR YOU TO FIX IT. I NEED MY SERVICE NOW.

  • rdolishny Rick Dolishny (@rdolishny) reported

    @cogecohelps Thank you Cogeco for the quick response. I've been escalating this with @Nexicom all week. I'll give them to the end of the day. Please DM me with your best ISP offer to maybe sweeten my deal when I decide to cancel my install this afternoon if I don't hear from Nexicom.

  • MikeB45930421 Mike B (@MikeB45930421) reported

    @cogecohelps Is cogeco down in Hamilton?

  • CyberGaut Chuck Gaut (@CyberGaut) reported

    @IamSean95 @DirtyTesla @elonmusk I'm also in Canada, price is comparable to good cable /fiber in my sub urban area. 125 for Starlink, 120 for Cogeco cable. I was on the Starlink list and would have switched just to support SpaceX. I didn't for the simple reason that others actually NEED it.

  • rdolishny Rick Dolishny (@rdolishny) reported

    I signed up with @cogecohelps @cogeco fibre and the CSR was delightful & guaranteed instal at a specific time and date over the long weekend! That's what I call customer service. Fingers crossed. Sorry @Nexicom if an order from Sept 5 can't be fulfilled there's something wrong.

  • Durhamgirl7 Durhamgirl (@Durhamgirl7) reported

    @CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco

  • im_a_thief Frank (@im_a_thief) reported

    @cogeco @cogecohelps It's absolutely ABSURD. Put my account on a priority list until you figure out how to STOP NETWORK INTERFERENCE TO MY HOME. This isn't a widespread outage and it was FIXED BEFORE. YOU NEED TO FIX IT IMMEDIATELY.

  • im_a_thief Frank (@im_a_thief) reported

    @cogecohelps @cogeco Why me Cogeco? How come every time there's an outage it's only me that experiences issues after it's resolved? I called Tech and they said everyone in my area is back up except me? If this is more network interference that lasts another week + 😡

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