Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Arnprior, ON | 3 |
| Mississauga, ON | 5 |
| Burlington, ON | 4 |
| Champlain, ON | 1 |
| Toronto, ON | 32 |
| Hamilton, ON | 1 |
| Sarnia, ON | 1 |
| West Lincoln, ON | 3 |
| Peterborough, ON | 6 |
| Welland, ON | 2 |
| Montréal, QC | 3 |
| Toronto county, ON | 3 |
| Belleville, ON | 3 |
| Napierville, QC | 1 |
| Calgary, AB | 1 |
| Matane, QC | 1 |
| Oakville, ON | 3 |
| North Bay, ON | 3 |
| Vaughan, ON | 1 |
| Scarborough, ON | 1 |
| Kingston, ON | 3 |
| Ottawa, ON | 2 |
| Hamilton, ON | 2 |
| Carleton Place, ON | 1 |
| Rimouski, QC | 1 |
| Milton, ON | 4 |
| St. Catharines, ON | 3 |
| Guelph, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Niagara Falls, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Mel 🇨🇦 (@Melbell1013) reported@Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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Scott Dillon (@dillon4412) reported@cogeco sucks!!!! The local Detroit channel puts the Red Wing's game on. But of course Cogeco flips over on with another show. Every time this happens. Worst cable company ever!!!!
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ian jason bradley (@ianjasonbradle1) reported@cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell
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Therese (@theresemacdona6) reported@cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for
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Robyn (@robynsmills) reported@cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….
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RickL (@RickL77253254) reported@cogeco @cogeco Could you please have your sales folks stop knocking on my door constantly? I got rid of Epico because it is the worst streaming service ever. I hear it is not improved.
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Shannon Lee (@shannleevee) reported@GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with
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[EMT]² Emmett (@EMTsquared) reportedCogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.
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adam (@24k_adam) reportedThey’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.
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Griff0n (@_griff0n) reportedI helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.
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Devyn Farrugia (@devynfarrugia) reported@cogeco Is the service as bad as your internet?
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Adamomni (@atpracs) reported@cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.
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Dr. Robert Aucoin (@RobertAucoin13) reported@cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.
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