Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 37 |
| Belleville, ON | 2 |
| Windsor, ON | 5 |
| Ajax, ON | 1 |
| Montréal, QC | 8 |
| Niagara Falls, ON | 2 |
| Scarborough, ON | 2 |
| Kingston, ON | 1 |
| Calgary, AB | 3 |
| Milton, ON | 4 |
| Mississauga, ON | 4 |
| Georgetown, ON | 1 |
| Brampton, ON | 3 |
| Kemptville, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Ottawa, ON | 3 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Kitchener, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Markham, ON | 3 |
| Perth, ON | 2 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Burlington, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Mulligan (@scottinmotion) reported@cogeco is there service interruptions occuring in Halton Hills? My internet isn't working.
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Chris Farley (@cfarleyPT) reportedHey @cogeco, is internet service out in Ancaster for the second time in 4 days?
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Mitch Johnson (@MitchJohnson12) reportedHey @cogeco @cogecohelps - what’s the rebate going to be for this months poor service? Working from home, lots of us will be losing during these delays. Thanks in advance.
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BMadill (@BMadill2) reported@cogeco Down again in Milton?
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kevin kelner (@KevinKelner) reported@cogeco @cogecohelps Outage in Burlington #BurlON
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Bower (@77Bower) reported@cogeco is your internet down again?
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Tracy Johnston (@slssteejay) reported@mjwheelerali @cogeco @cogecohelps Down in Burlington too
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Ashley Mcclaskin (@McclaskinAshley) reported@eesa_rahim @cogeco I like Roger's :) I had them when I lived in the city and I had cable phone unlimited internet roger security for 120 a month that 3 more things for 40$ more and I didnt have this much issue.
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Barry Alexander (@WhatBarrySaid) reported@cogeco Service is out AGAIN. And then you disconnect your phone while not putting out an official update on this feed. This is the single worst display of customer service I’ve ever seen. Get your act together. Cc @cogecohelps
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BeardedBossAlex on Twitch (@BeardedBossAlex) reported@cogeco Resolve your DNS issues. My internets up strictly because i changed the DNS server on my router. This is unacceptable from a network provider to have the same issue twice in a week
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Lina🦄🐱 (@Lina_Buns) reported@cogecohelps @BabyYodasAuntie @cogeco Your servers are down again. Have fun
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𝕁𝕆ℕ 𝔹𝕆ℕ 𝟛𝟘𝟘𝟘 🇨🇦 (@semiscient) reported@TekSavvyCSR Sorry, wasn't clear - No issues at all, even though your lines are Cogeco's. :-)
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Kristine Murray (@bluechick08) reported@nicforget @cogeco Yes! Why are we paying so much for internet when it’s down again ?
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Jose Mussi (@jmussi) reported@servicesdown_ Still down in Oakville. DNS outage is unacceptable. COGECO resilience has always been an issue and now is a crisis.
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Olenka Crewe (@CreweOlenka) reported@cogecohelps Cogeco why is the city of Milton without internet service again? Children are are trying to study from home and they certainly cannot be successful without proper connection. Can you pls give an update IMMEDIATELY