Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 36
Montréal, QC 9
Brampton, ON 6
Kingston, ON 6
Milton, ON 4
Mississauga, ON 4
Ottawa, ON 4
Windsor, ON 4
Calgary, AB 3
Markham, ON 3
Georgetown, ON 2
Kitchener, ON 2
Perth, ON 2
North York, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cogecohelps Cogeco (@cogecohelps) reported

    @BodaciousCopy @cogeco Hi Christine, I'm so sorry to hear about these issues. I see in your other message that you have disconnected your services with us to go to another provider. Is there anything at all that I can do to help? Thank you, Amy Cogeco

  • nitramsretaw1 nitramsretaw (@nitramsretaw1) reported

    Apparently outage is related to Hydro problem which I think is now fixed. #Cogeco

  • BeatinGamin YeetusCleetus (@BeatinGamin) reported

    @FlameheartL @Roblox_RTC ahahhahaha i got in pet sim x one of my vip's but rq disconnected ahahahahaha cogeco is pro network

  • Cdngirl2 Cdngirl2 (@Cdngirl2) reported

    Anyone else having trouble with @cogeco tonight?

  • JoeyColeman Joey Coleman (@JoeyColeman) reported

    @cogecohelps I am not a Cogeco customer. I suspect the problem is on my end. Thanks for the offer

  • TheTerribleHook The Terrible Hook (@TheTerribleHook) reported

    My wife just dealt with the snobbiest @cogecohelps rep while cancelling our move from Bell. This move has been a nightmare. Trying to save money has never been more difficult. #Cogeco #CogecoHelps

  • 10PinHack David M Clark (Jr) (@10PinHack) reported

    @cogecohelps we appear to have an Internet outage in my area or my Cogeco modem/router device has finally died. Can you confirm? Hamilton North l8l4l2

  • ashleigh_latham ShweeLeigh1616 (@ashleigh_latham) reported

    @cogeco HAS THE SHITTIEST SERVICE EVER!! If you can get another service, any service, do it!!

  • JuliFrancoeur Julie Francoeur (@JuliFrancoeur) reported

    @mikalskuterud 2 days ago the CEO of Cogeco (one of the biggest telecom companies in Quebec) told all major industry leaders at the CCM (Conseil Canadien de Montréal, a form of big corporate chamber of commerce) that he would support raising the minimum wage to 20$. Quite the media stir!

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    For the past 6 weeks, I've been having WiFi connectivity issues that often cause my iPhone 11 to drop calls & my Internet speed to be sluggish or not work at all. I was using @cogeco as my Internet service provider & called them about 15x about this.

  • TheTerribleHook The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps I'm sorry to be going through this. We were looking forward to making the move on Friday. This royally sucks. #Cogeco #CogecoHelps

  • lesley100 lesley taylor (@lesley100) reported

    @cogeco Another night of calling Cogeco because my TV and internet are not working! How can it take so long to get it fixed? 0 customer service

  • sexxxyvixxxen78 Elizabeth Forde (@sexxxyvixxxen78) reported

    @cogecohelps is cogeco internet down in Hamilton around Hess and hunter street west?

  • PhilTaylorBIZ Phil Taylor (@PhilTaylorBIZ) reported

    @CdnChamberofCom AGM Digitalization of Small Business panel: Corban Secor of @cogeco talks about digitization being "too big" for most SMEs to hire specialists, but the key question is what's the problem you are trying to solve and what partners can help. Right size. #CCCAGM21

  • PVNCLearnTech PVNC Learning Technologies (@PVNCLearnTech) reported

    Please be advised that due to a fibre cut at Cogeco, several of their customers are experiencing outages. Holy Cross and a large area of the city of Peterborough are affected by the outage and are currently without internet access.

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