Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 63
Burlington, ON 21
St. Catharines, ON 18
Hamilton, ON 14
Sarnia, ON 13
Welland, ON 13
Peterborough, ON 12
Windsor, ON 12
Kingston, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Mississauga, ON 6
Brockville, ON 6
Fonthill, ON 6
Milton, ON 5
Brampton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Dundas, ON 3
Trenton, ON 3
Cobourg, ON 3
Harrow, ON 2
Chatham, ON 2
Belleville, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
North Bay, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TJWilly66 Tim Wilson (@TJWilly66) reported

    @TekSavvyCSR looks like cable internet is down in Burlington. Can you confirm? Cogeco reporting outage due to hydro.

  • atpracs Adamomni (@atpracs) reported

    @AbalQassem @cogeco Check the outage page on cogeco website, it has a explanation.

  • 77Jansen Jansen (@77Jansen) reported

    @cogeco what’s going on with internet in Welland? Up 5 minutes, out for 10 minutes for the last hour. Website says no outage

  • 4AnimalLife Lori Sirianni (@4AnimalLife) reported

    @judyatrinh Fox "News" propagandists, fan-girling over the protesters. Fox is utter garbage. Why is @cogeco carrying that US fascistic disinformation channel here in Ontario? How much of our sky-high cable bill goes to pay the outrageous fees Fox "News" soaks cable carriers? #UnfoxMyCableBox

  • seimooooooo seimo (@seimooooooo) reported

    @cogeco my **** no workie, as per usual

  • oncology_bg Bishal Gyawali (@oncology_bg) reported

    @cogeco @cogecohelps Internet down in Kingston today!

  • AlexMcLarryLife AlexMcLarry's Life (@AlexMcLarryLife) reported

    @cogecohelps @cogeco Hey Cogeco grab a box of tissues cause you gonna cry, YOUR ******* USELESS! What ever dumb **** you have running your company should be fired, Half of napanees internet as been absolute dog **** for 2 months now. YOU HAVE 1 JOB! I pay 100$ a month for ****.

  • masonictim Robin Granger (@masonictim) reported

    Is cogeco down again?

  • kimsokol Kim Sokol (@kimsokol) reported

    @Mixed_A_Track Tho the most infuriating tech support call of my entire life was years ago with Cogeco when I called with "Hi, I can't refresh my IP" and after two separate calls, one dropped, an hour on hold, a half hour of troubleshooting - "Have you tried refreshing your IP?"

  • AlexMcLarryLife AlexMcLarry's Life (@AlexMcLarryLife) reported

    @cogeco @cogecohelps Are the worst internet providers on the planet. They lie to their customers, and are selfish greedy, money grabbing thugs, making people switch to fiber optics, without having the resources to support all the traffic flow. A landline is better connection kys

  • Capt_DirtyBeard Capt. DirtyBeard (@Capt_DirtyBeard) reported

    run a speed test says I'm getting 188 mb/s down meanwhile downloading a 29 mb file at 14 kb/s ??? lmfao wtf @cogeco

  • irish1620 Irish1620 Gaming [TeEm][TK][15AFAME] (@irish1620) reported

    @dgtlone @Twitch @cogeco I was having the same issue on a Wi-Fi 5 router upgraded to the Wi-Fi 6 and then I'm now getting high speeds

  • kaitohaashi ko (@kaitohaashi) reported

    @cogecohelps internet down again 🥲 why do you hate us Cogeco??

  • patchcollecter Rodney Marois (@patchcollecter) reported

    This is crazy @Nexicom does not have tv cable and @cogeco or @cogecohelps wont allow Nexicom to service Peterborough clients TV cable :

  • BonnieB2B Bonnie B. (@BonnieB2B) reported

    @PaulaMarieOliv2 @ezralevant Cancel all services with big business like Bell, Rogers, Cogeco, Facebook, etc. The impact will be huge if there are enough people doing it. Tell them you are cancelling because of all mandates etc. They will turn this around. Short term sacrifice for long term gain.

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