Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 46 |
| Mississauga, ON | 6 |
| St. Catharines, ON | 6 |
| Peterborough, ON | 4 |
| Burlington, ON | 4 |
| Montréal, QC | 4 |
| Brampton, ON | 4 |
| Windsor, ON | 3 |
| Sarnia, ON | 3 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Kingston, ON | 2 |
| Oakville, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| North Bay, ON | 1 |
| North York, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Sainte-Agathe, QC | 1 |
| Uxbridge, ON | 1 |
| Trenton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Just another Human!!!
(@Middleaged75) reported
@knd15 @cogeco I just posted how to switch DNS server to google. I switch my kids to Google DNS server on Monday and they never lost connection today. My devices i did not switch over did. Do this for the next 2 weeks and your kids will stay connected.
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Tyler Phillips
(@Phos4ic) reported
My cogeco internet service is down again. Please work harder on ensuring reliability. We pay $140/month for unreliable service.
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💫emily ~ soon to be mrs.fraser💫
(@hotmessgirlmama) reported
@cogeco why is the internet not working for the 3rd time?! Seems like everyone I know with cogeco including myself is having issues with internet AGAIN 🙃
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agonychamp
(@fagdynamight) reported
imnot even mad at cogeco i’m happy i can just go back to sleep ijust think this is wildly hilarious . non ontario ******* for context a major internet service provider has stopped working for the second time in a week during prime work hours FHCDHDHCH
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bob_balint
(@bob_balint) reported
@cogeco What is the issue? Customers deserve to know? What do you mean by outside of your network? Is it the same issue as Tuesday? Come on, treat customers as if they perhaps understand. Trust me, many do! You will earn trust if you are honest.
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Mike Cadesky
(@mikecadesky) reported
@cogeco This service is simply unacceptable.
-
kwlfca
(@OGkwlfca) reported
@cogeco Why don’t your phones work? I’m ready to cancel over this crap
-
Raul
(@Ralosmar) reported
@cogeco Your phone lines are closed, Issue has been going on for hours and you are just acknowledging this, your support is non-existent and an insult to paying customers, the worse service provider in Canada.
-
Michael Marchand
(@Mikemmarchand) reported
@cogeco why when I ask to speak with a tech assistant via landline it sends me to a busy signal?
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CDNTine
(@CDNTine) reported
@OGkwlfca @cogeco yes.. all numbers were out of service! How is that possible?
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Sarah
(@SLBM2006) reported
@bluejaysfankim @ihoplad @cogeco Same! This is so annoying. My kids are in Mississauga so not Cogeco customers. Professionally this looks terrible on me - twice this week I can’t run my lessons.
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Geneviève Caya, MCNE
(@CayaHomes) reported
@MicheleAnnBrown @cogeco Their phone lines are down too, it hangs up on your after you choose a few options to try and reach someone.
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Michael Howie
(@DefenderRadio) reported
@cogecohelps I'm a bit flabbergasted that neither this account or the official Cogeco account put out a "Yep, we're down again, don't call us, we'll call you" tweet. Especially after a second-day in the week province wide screw up.
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Kelly Diljee
(@knd15) reported
@cogeco again with DNS problems and internet outages!! Kids are going to be doing school online everyday for 2 more weeks. Hopefully this does not continue!!!
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Dave Beaudoin
(@StingRMan) reported
@Cogeco is down again!!! Why do they not post updated info for their customers?