Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 48
Mississauga, ON 6
St. Catharines, ON 6
Peterborough, ON 4
Burlington, ON 4
Montréal, QC 4
Brampton, ON 4
Milton, ON 2
Hamilton, ON 2
Sarnia, ON 2
Windsor, ON 2
North York, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Kingston, ON 1
Brockville, ON 1
Kitchener, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Ottawa, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1
Trenton, ON 1
Brantford, ON 1
Bolton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DJManySports DJManySports (@DJManySports) reported

    @weathernetwork any chance of updating what is being seen on Ontario Cogeco? Forecast is from earlier this morning. This seems to be a reoccurring issue.

  • ThelmaCameron18 Thelma Cameron (@ThelmaCameron18) reported

    @FairplayDesigns Cogeco is the same ! You need to call them, then they thank you for being their loyal customer for 30 years, BUT, they can't call you up and offer some great deal! You are forced to beg !

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    can always count on cogeco for bad synchronized cable. Buyer beware. The worst cable ever.

  • DJManySports DJManySports (@DJManySports) reported

    @weathernetwork any chance of updating what is being seen on Ontario Cogeco? Forecast is from earlier this morning. This seems to be a reoccurring issue which does not help with credibility.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot ever stream 1 complete show without some kind of problem. Their sycronization is the worst I've ever seen. Over 2 year and no improvement. buyer beware.

  • mikejmaude Mike Maude (@mikejmaude) reported

    Maybe I’m crazy but there was a cogeco worker at my neighbours all day today and when he leaves my internet stops working. Wtf is this

  • matt_lion18 Matt Yeomans (@matt_lion18) reported

    @cogeco Can you tell me why my internet and tv is still out after 4 days and no end in sight. Your site and calling are no help, the outage is blamed on power outages but power has mostly been restored our neighbours with Bell have had their internet back for days but we don’t.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot ever stream 1 complete show without some kind of problem. Their sycronization is the worst I've ever seen. Over 2 year and no improvement. buyer beware

  • acredata John McLean (@acredata) reported

    @cogecohelps Hey #Cogeco. Outage in south east Oakville. Can you provide an update. Need to do some work here @cogecohelps

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    cogeco is still sucking as usual. buyer beware. Terrible cable service. Buyer beware. Do not give up what you have.

  • kboxlive Kevin Siddique (@kboxlive) reported

    @carrytelca has to open a ticket with @cogeco so this probably won't get resolved tonight. CarryTel's support closes at 7pm. I don't know what I'm going to do about work tomorrow.

  • MsChanandlrBng_ 𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛ (@MsChanandlrBng_) reported

    @taylrg1 @cogeco ATP the entire world runs of Internet honestly so I don’t blame you it’s not a first world problem anymore!

  • kboxlive Kevin Siddique (@kboxlive) reported

    Now @carrytelca is saying the cogeco lines are ok and the modem is the problem. I can drive all the way to Markham or wait 5 days for a modem. ExpressPost is not an option apparently. I'll get $2 back for my trouble. Keep in mind I've had to call for updates. They never called me

  • kboxlive Kevin Siddique (@kboxlive) reported

    @carrytelca contacted @cogeco and a tech will be here on WEDNESDAY. That's 5 days without internet including 3 business days. I'm not even angry anymore. I'm at the point of not caring. I'm tired of talking to tier 1 techs and rebooting my modem when it's clearly not the problem.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Cogeco cannot provide syncronized tv. They are crooks and thieves selling ****. Buyer beware. cogeco Couldn't show a movie on a wall..

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