Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Ottawa, ON 4
Mississauga, ON 4
Milton, ON 4
Windsor, ON 4
Markham, ON 3
North York, ON 3
Leamington, ON 3
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • 80noodle80 Jen Smith (@80noodle80) reported

    Hard to watch the @BlueJays when my crap @cogeco @cogecohelps EPICO box keeps dying! All I want for Christmas is my TiVo back!!! 😩

  • lucs100d lucas (@lucs100d) reported

    @cogeco can't believe you charge MORE for an internet tv service that's far less consistent than cable AND more restrictive. ******* brutal when the entire province is watching this

  • Knee_cheese Mark H (@Knee_cheese) reported

    @NikkiC1245 @cogeco Same. I really regret switching to Cogeco. It's been nothing but problems

  • ChippawaC Chippawa Crackerjacks (@ChippawaC) reported

    @mad4erit @cogeco It’s the server switch, I guarantee it. They are never prepared for the volume of these big events and they get bottlenecked until they add bandwidth. Just terrible planning.

  • Bill59403860 Bill (@Bill59403860) reported

    @cogeco you're killing me here! Trying to watch the @BlueJays and your service keeps freezing. Do better.

  • TicatOilGuy Mark Knowles (@TicatOilGuy) reported

    @cogecohelps for god sakes?? i am trying to watch the baseball game and once again my cogeco epico is not working!!!!!! what am i paying for ????????!

  • ClausiPeter Peter Clausi (@ClausiPeter) reported

    Hey @cogeco. Game 1 of the playoffs, and your service craps out? Unacceptable

  • TVB14 Anthony Van Bommel (@TVB14) reported

    @cogeco is having problems delivering the @Jays game to customers. Is that not what regular cable is for? Big fail.

  • JennSchwartz4 Jenn Schwartz (@JennSchwartz4) reported

    @cogecohelps @cogeco epico is THE worst! Constant freezing, error messages, stuttering while trying to watch the Jays game.#cogeco#epico

  • OG_tanyatee Tanya T Ⓥ (@OG_tanyatee) reported

    @cogecohelps @MacorettaJohn @cogeco We wait 6 years for the Jays to get to the post season and the cable is glitchy AF. Not impressed. Investigate and fix faster.

  • ChippawaC Chippawa Crackerjacks (@ChippawaC) reported

    @BlueJays @Sportsnet I’m not. Because @cogeco can’t get their **** together.

  • johnny_a_says jona (@johnny_a_says) reported

    Jesus **** @cogeco I’m trying to watch the jays game. I don’t need your ******* service to pause every five mins.

  • Knee_cheese Mark H (@Knee_cheese) reported

    @NikkiC1245 @cogeco Still happening. When I DM they said it was a Sportsnet feed issue out of their control. When I sent multiple other channels they said not to send so many pics. Not once have they taken responsibility. Time to leave Cogeco for good

  • misterleggett JLeggett (@misterleggett) reported

    @cogeco #epicosucks there has been nothing but problems since using this horrible service. Don’t use #cogeco be warned epico always freezes and they recently increased there prices. Literally use any other service this is garbage.

  • music_kenn c_kenn Music (@music_kenn) reported

    @cogeco #BlueJays game pretty much impossible to watch on #Cogeco. Freezing constantly. Not good. Is there a solution coming?? @Sportsnet

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