Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
Burlington, ON 22
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 14
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Oakville, ON 11
Peterborough, ON 11
Niagara Falls, ON 11
Montréal, QC 10
Mississauga, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • sljs1010 Steve (@sljs1010) reported

    @cogeco Not working in st. Catharines again

  • JoeyMac71 Joey McNeil (@JoeyMac71) reported

    @cogeco so we are down again what’s happening wife working from home and 2 students come on

  • luchans22 Luc (@luchans22) reported

    @cogeco Cogeco internet appears down again across many regions. Twice in one week. Cogeco, please advise on timing for fix.

  • Jilly1218 Jill Cleaver (@Jilly1218) reported

    @cogeco am currently experiencing an outage in upper Stoney creek can you please provide me with an update

  • Podzi84 Paul Podsiadlo (@Podzi84) reported

    @cogecohelps @DovaleStevo Really haven’t noticed Cogeco ! Second time in a week is unacceptable . Please don’t blame high demand for the issues when other providers haven’t had these issues like you have !

  • WhatBarrySaid Barry Alexander (@WhatBarrySaid) reported

    @cogeco Service is out AGAIN. And then you disconnect your phone line while not putting out an official update on this feed. This is the single worker displace of customer service I’ve ever seen. Get your act together. Cc @cogecohelps

  • tvjunkkie m.f (@tvjunkkie) reported

    @cogeco this again fix your problems

  • JaysonLauko J.Lauko 🇨🇦 (@JaysonLauko) reported

    @cogeco y’all **** is out again

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • napawinecoop Michael Freeman (@napawinecoop) reported

    @cogecohelps unbelievably bad service- even worse than your usual uncaring support staff. I can not tell you how much I regret switching back to Cogeco. I thought in the 15 years I was with Bell things would have improved. Apparently not. I’m switching back.

  • roteixeira Rodrigo Teixeira 🇧🇷🇨🇦 (@roteixeira) reported

    So neat. @cogeco goes offline twice in a week. You try to call support and it's offline. You try to call customer service to cancel the crappy service and... It's offline too. @cogecohelps can you please cancel my service?

  • AhmedCanAm Ahmed (@AhmedCanAm) reported

    Any users of #starlink with reviews so far? Ready to switchover. So sick of current ISPs not investing in their infrastructure & fixing actual internet problems. Their only product/solution right now is “call customer service, get a credit” @CoxComm @cogeco #Phoenix #Toronto

  • RebelEwing Steve Ewing (@RebelEwing) reported

    @cogeco Is Georgetown down again.... No internet...

  • LNG_73 LNG_73 (@LNG_73) reported

    @cogeco Are you having some issues at the moment? I am trying to call customer care at it says the phone is not in service.

  • Love18Smith Melissa Smith (@Love18Smith) reported

    @cogeco Come on! Here we go again...how can we participate in remote learning or work from home with such unreliable service?!

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