Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 33 |
| Montréal, QC | 8 |
| Brampton, ON | 6 |
| Kingston, ON | 6 |
| Mississauga, ON | 4 |
| Ottawa, ON | 4 |
| Milton, ON | 4 |
| Windsor, ON | 4 |
| Markham, ON | 3 |
| Georgetown, ON | 2 |
| Calgary, AB | 2 |
| Kitchener, ON | 2 |
| Perth, ON | 2 |
| North York, ON | 2 |
| St. Catharines, ON | 2 |
| Leamington, ON | 2 |
| Kemptville, ON | 1 |
| Niagara Falls, ON | 1 |
| Waterdown, ON | 1 |
| Peterborough, ON | 1 |
| Unionville, ON | 1 |
| Verona, ON | 1 |
| Port Lambton, ON | 1 |
| Chatham, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| New Prussia, ON | 1 |
| Welland, ON | 1 |
| Scarborough, ON | 1 |
| Belleville, ON | 1 |
| Burlington, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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clicker
(@clicksalot99) reported
@lambk @cogeco It is now my goal to spread and reply to everyone on twitter just how bad Cogecos service are and to stay away. Far away from this "internet provider"
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Andrea
(@spy196) reported
@cogeco is there issues with internet service in Oakville. ?
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kendall #IstandwithTrudeau🇨🇦🍁
(@lambk) reported
@cogeco Currently looking for a new service provider I just received my new bill from you & I am disgusted.
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Gerry Timbers
(@GerryTimbers) reported
Why is it always so painful to deal with @cogeco ? Horrible #CustomerService
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F Koren
(@blackcloudone) reported
Can someone stop that ,,,, Cogeco cable company from inserting the absolute f,,,,,ing stupid commercials into the non Canadian shows Very shortly I will cancel them
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rohan.s1981
(@rohansha111) reported
@cogeco sorry but really bad customer support, my internet is very slow since 9:45am but when I called tech support(Wayne), I have been told to wait till Thursday afternoon for tech person appointment. It’s worse than Canadian healthcare
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Jeremy J. Sharp
(@jeremyjsharp) reported
@cogeco It's less of a problem for people like me with at least some comfort with how technology works; for people like my (senior-aged) parents, it's much, much worse and just aggravates them to no bloody end. And guess who always has to fix it... Until the next time. Ad infinitum.
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Pat paquette
(@BlazerGaming89) reported
@cogecohelps Their any problems with cogeco right now
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Nicole Ayala
(@NicoleAyala3) reported
@cogeco provides the worst customer service I have ever experienced. Not only has my internet been down every single week for the past month, when I called today, they called me a liar when I complained about the service not working and they hung up on me.
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bambii
(@itsbambiixo) reported
@cogeco your wait times are absolutely horrible get it together. You upped our bills but your customer service still sucks
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Devin
(@Sidewayz_) reported
@cogecohelps Does Cogeco allow me to purchase my own modem? My Hitron CODA-4589 is pretty terrible. For about the 20th time, the password to access the router has been changed somehow. I need to put it in bridged mode 'again' to bypass the terrible wifi and lan with my own router
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spicytuna
(@spicytu29171295) reported
yup..I called it..landlord sueing Cogeco for drilling that small hole w/o consent..what a total pos this guy is!! hope L&TB takes this b.s into consideration of what a total ******* he is!!
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Shawn D’ro 🇨🇦
(@PeelMedicShawn) reported
@cogecohelps I spend over an hour and a half on hold. Only to have your loyalty support person hang up on me. I guess Cogeco doesn’t want my business anymore. 20 year customer means nothing to you.
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🇺🇦#Resist🇨🇦
(@harv14) reported
I have been touting how great @cogeco is to their clients who are loyal. But after 38 years of paying for their service I finally have had it with those A-Holes. You can burn in hell along with Bell Canada. Go @#$& yourselves Cogeco
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sargonAK 🇱🇧🗺️🇨🇦
(@sargonAK) reported
@gubby1889 @CP24 Or perhaps it was another Cogeco outage.