Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bells Corners, ON | 2 |
| Toronto, ON | 55 |
| Ottawa, ON | 5 |
| Kingston, ON | 3 |
| Cambridge, ON | 1 |
| Montréal, QC | 9 |
| Mississauga, ON | 6 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Toronto county, ON | 3 |
| Pembroke, ON | 1 |
| Brampton, ON | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 2 |
| Port Colborne, ON | 1 |
| St. Catharines, ON | 1 |
| Sarnia, ON | 2 |
| Stirling-Rawdon, ON | 1 |
| Welland, ON | 2 |
| Ajax, ON | 1 |
| Collingwood, ON | 1 |
| Milton, ON | 1 |
| Peterborough, ON | 2 |
| Burlington, ON | 1 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
| West Lincoln, ON | 1 |
| Belleville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dianne Williams (@SDM_1900) reported@cogeco Still problems!! Phone goes dead.
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Norm (@quietlybless) reported@cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng
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CRASH (@asharpe004) reported@cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?
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chad (@sylvestor1967) reported@ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.
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B.Ray (@blueice1980) reported@cogeco Is north bay part of this outage
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💀extremeXmetal💀 (@extremeXmetal) reported@alancross Cogeco seems like the only provider having problems. Every other provider seems normal.
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
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Sheri Stewart 🇨🇦 (@SheriLorraine) reported@cogecohelps @kitty_kattkait @cogeco down Peterborough
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Lexi (@Lexi58746074319) reported@passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.
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Ty (@trashboglin) reported@zubic_eth @cogeco @Starlink Cogeco is trash. Bell Fibe hasn’t let me down
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Lesley (@Lesley_Bergen) reportedI live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!
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卄卂丂卄丨尺卂 (@Crypto_Hashira1) reported@zubic_eth @cogeco @Starlink Sorry about your experience, hope they fix it up
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BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reportedWow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?
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Giodoc (@dongiodoc) reportedThe only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco
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Prime92 (@Prime921) reported@Andywarski I bet you poor bastards have Cogeco internet.