Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 63 |
| Burlington, ON | 21 |
| St. Catharines, ON | 18 |
| Hamilton, ON | 14 |
| Kingston, ON | 13 |
| Sarnia, ON | 13 |
| Welland, ON | 13 |
| Peterborough, ON | 12 |
| Windsor, ON | 12 |
| Montréal, QC | 11 |
| Oakville, ON | 11 |
| Niagara Falls, ON | 10 |
| Mississauga, ON | 7 |
| Brockville, ON | 6 |
| Fonthill, ON | 6 |
| Milton, ON | 5 |
| Brampton, ON | 4 |
| Ridgetown, ON | 4 |
| Grimsby, ON | 4 |
| Dundas, ON | 3 |
| Trenton, ON | 3 |
| Cobourg, ON | 3 |
| Harrow, ON | 2 |
| Chatham, ON | 2 |
| Belleville, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
| North Bay, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Greg foy
(@R8er_fan1985) reported
@cogecohelps I've tried both the hitron modem and arris modem from cogeco and both have problems. Wondering if cogeco has anything new?
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Scott Mills 🇨🇦
(@GraffitiBMXCop) reported
from
Burlington, Ontario
@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!
-
JFT🇨🇦
(@jft_sports) reported
@cogecohelps @cogeco I’ve talked to 6 technicians trying to get through to a supervisor; now I have an appointment with 48 hours wait period after a 2 hour conversation. Now I’ve had to move homes because the wifi is completely down and am continuing to wait till Saturday for a repair
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Vanessa 🇨🇦🇷🇴
(@whatupvanessa) reported
@cogecohelps many years of poor internet I’ve finally resorted to calling. So, a technician came yesterday and gave us a new modem. An hour after he left we had no internet. Called Cogeco and they said oh sorry you have to wait 12 hours. 24 hrs later and still...
-
Conrad Harvey
(@ConradHarvey15) reported
Anyone who had cogeco have internet problems?
-
KJ_Bedford
(@KJ_Bedford) reported
@cogeco @cogecohelps Is it time to go to fibre? And guess what my internet went just went down again for the 30th time today. Happy to use my mobile data to send this to you. #unhappycustomer #techsupportfail 👎
-
taylor adams
(@tayadamss_) reported
I am so annoyed with start and cogeco we called to have our internet installed 3wks ago for the day after we moved in and our tech never showed up and they gave us 24-48 hrs to hear back on a new appt and guess what it has been 48hrs and they still can’t provide us with an appt😡
-
JFT🇨🇦
(@jft_sports) reported
@cogeco wifi literally goes back down a week after they said they fixed it; what a ****** ******* wireless service
-
KJ_Bedford
(@KJ_Bedford) reported
@cogeco @cogecohelps Is it time to go to fibre? And guess what my internet just went down for the 30th time today. Happy to use my mobile data to send this to you. #unhappycustomer #techsupportfail #Thumbsdown
-
Riley ❤️
(@IAmVentuswill) reported
You may think you have bad internet But unless you have Cogeco, it could be worse
-
KJ_Bedford
(@KJ_Bedford) reported
Hey @cogecohelps @cogeco I’m going to keep heckling you on Twitter - You should be ashamed to call yourself an ISP. I’m still waiting for a manager to call me… it’s been over 24 hours! I CANNOT WORK at home WITHOUT INTERNET SERVICE! #cogeco Shout out to @RogersWireless.
-
Stu Wilson
(@StuWilson1892) reported
Anyone else having issues with #Epico Constant buffering, freezing, lagging. @cogeco @cogecohelps I have to unplug and reset about 6 times a week. Should be called #Lameo
-
Dan D
(@BTC_Dan) reported
OAKVILLE anyone having cogeco connection issues? Modem doesn't connect, started with minimal download speeds and almost 0 upload. Work from home kids school need it back. #Cogeco #Internet #outage
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Andrew
(@BurnieAndrew) reported
Cogeco sucks I’m sick of it :(
-
Liz Layne
(@LayneLiz) reported
@cogeco outage in Halton?