Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 54 |
| Pembroke, ON | 2 |
| Vancouver, BC | 1 |
| Toronto county, ON | 3 |
| Nepean, ON | 1 |
| Bells Corners, ON | 2 |
| Ottawa, ON | 4 |
| Kingston, ON | 1 |
| Cambridge, ON | 1 |
| Montréal, QC | 8 |
| Mississauga, ON | 4 |
| Kitchener, ON | 2 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Brampton, ON | 1 |
| North York, ON | 1 |
| London, ON | 1 |
| Cobourg, ON | 1 |
| Arnprior, ON | 2 |
| Port Colborne, ON | 1 |
| St. Catharines, ON | 1 |
| Sarnia, ON | 2 |
| Stirling-Rawdon, ON | 1 |
| Welland, ON | 2 |
| Ajax, ON | 1 |
| Collingwood, ON | 1 |
| Milton, ON | 1 |
| Peterborough, ON | 2 |
| Burlington, ON | 1 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Den 🍁 (@denunglued) reported@cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?
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Frazer Smith (@frazoono) reported@cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?
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Gator 🇨🇦 (@wallygator23) reported@Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!
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D.S (@Davidschonitz) reportedAnything happen affecting the Kawartha Lakes region? My entire network is down and on top of that, customer support numbers don't work and account logins are unoperative as well. @cogeco
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Norm (@quietlybless) reported@cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng
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that gay guy (@Seaniebutts) reported@cogeco sucks
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Afrodyliac (@afrodyliac) reported@xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.
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Amanda (@Amanda90097805) reported@cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did
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Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported@JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?
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Mike Doris (@MikeDoris) reportedCogeco Ontario outage looks like a fiber cut
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The Wise Elephant (@TheElephante) reportedCancelling Cogeco after this. Wtf is wrong with these people
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Kevin K (@Tiger_JY) reported@cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.
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macchi (@havn_espresso) reported@cogeco **** you for blocking my Internet box an hour before the world cup
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Torontonian (@YYZ2YGK) reported@cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.
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JerryP (@yarop) reported@peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.