Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 39
Montréal, QC 9
Milton, ON 4
Mississauga, ON 4
Brampton, ON 4
Calgary, AB 3
Ottawa, ON 3
Markham, ON 3
Windsor, ON 3
Niagara Falls, ON 2
Scarborough, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kingston, ON 1
Georgetown, ON 1
Kemptville, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Kitchener, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Belleville, ON 1
Burlington, ON 1
Hawkesbury, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • laurie_pringle Laurie Pringle (@laurie_pringle) reported

    @fernoorg @cogeco I haven’t had reliable internet for the entire 3 years I’ve lived in Hamilton... Cogeco can’t find and fix our problem. This is my life on a weekly basis. Time to let Rogers buy them out in Ontario

  • Timi_TV_ Timi (@Timi_TV_) reported

    @NikCHussle @JunkNorth @cogeco Maybe but if everyone did it then it's a loss for cogeco, they expect people to take it and like it. Calculate 12 dollars to thousands if not more people and they will fix their terrible customer communication. We still havent been told what happened

  • Bunsonrocknsto1 Bunsonrocknstone (@Bunsonrocknsto1) reported from Norfolk County, Ontario

    @EstherGenRiseUp @AliAnne2010 @fordnation Probably a Cogeco problem.

  • RubenAugusto Ruben (@RubenAugusto) reported

    @cogecohelps @cogeco Internet still down after modem reset. Is someone answering the phone yet?

  • Outnumbered5_1 Craig Wilkie (@Outnumbered5_1) reported

    @Cryptics13 @cogeco And thanks for this too. Although maybe it would have been useful to those that didn’t know that a DNS server change would fix it to share that earlier?! Possibly not so ‘simple’.

  • PattiAnnPowers1 Patti Ann Powers (@PattiAnnPowers1) reported

    @cogeco Not working in Windsor....even after attempting a reboot.

  • pixstrad astro-chalice world champion (@pixstrad) reported

    @cogeco Hi, having issues with the default modem user/pass not working, I require it to set up my wifi again (just factory reset the modem). Your phone support keeps giving me a busy signal. Appreciate any and all help.

  • jebba67 Big Red Jeb A.K.A. The Ginger Ninja (@jebba67) reported

    @RobertL05464438 @cogeco Their website...phone system...internet...tv. All **** the bed

  • Cryptics13 Michael (@Cryptics13) reported

    @Outnumbered5_1 @cogeco These things happen, and can happen to literally any isp. This is the first major outage in years. At least to my knowledge. No one will refund you for a few hours of outage, unless you want to call and complain.

  • maribelsnz Maribel Sanchez (@maribelsnz) reported

    @cogeco Rebooted and still not working. Burlington

  • sellsy013 Jen (@sellsy013) reported

    @cogeco Still not working after reboot in Halton.

  • casisi4 Lia Andrade (@casisi4) reported

    @cogeco Not working again as of 3:16 pm in Oakville

  • WillianHilamaya Willian (@WillianHilamaya) reported

    @cogeco Are we going to be refunded for the almost 8 hrs with out the service !!!

  • ClaraDu53667555 Clara Dubois (@ClaraDu53667555) reported

    @cogeco LIER!! Why are you lying? Ours are not working in Dundas, ON!!

  • SteveFromThaDot Steven (@SteveFromThaDot) reported

    @cogeco Rebooting it doesn't work and I don't even have access to both Ghz and custom names.

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