Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 39
Kingston, ON 7
Brampton, ON 6
Mississauga, ON 6
Montréal, QC 5
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Windsor, ON 2
Kitchener, ON 2
Sarnia, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Port Hope, ON 1
Georgetown, ON 1
North Bay, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DCLoosh Cameron Daniels (@DCLoosh) reported

    @cogecohelps my service provider rents your lines so I know to ask them but my service worked until a cogeco tech was doing work. Now they are gone and so is my connection

  • Bill_GoIrish Bill B (@Bill_GoIrish) reported

    @Distributel Called that line Wed - waited 25 minutes to get no answer, and told to wait 24-48 hours for supervisor call back. I stomached the poor service quality this summer since I know you are resellers, and the technical issue was cogeco's. Billing issue is all you. Very disappointed.

  • ScottieBarnesPC Scottie Barnes PC (@ScottieBarnesPC) reported

    Internet is down, **** cogeco sometimes

  • ScottieBarnesPC Scottie Barnes PC (@ScottieBarnesPC) reported

    @cogeco internet is down for over an hour now can you fix it???? K8v6k8

  • Cranker00526432 🍊☕️ ☆ Cranker ☆ 🇩🇰🇨🇦 GETTR @Crank_Monty (@Cranker00526432) reported

    @cogecohelps @cogeco it is not an issue with my acct, it is an issue with your service. so how about u contact your tech team and figure it out 👍🏼

  • BraizNasty Braison Drysdale (@BraizNasty) reported

    @DavLane @TSN_Sports I thought my box was acting up. Always having issues with Cogeco but I'm glad it's just TSN. Hope they fix it during intermission.

  • alexanndrraa alexandra (@alexanndrraa) reported

    @cogeco are you trying to break a record with how many consecutive days we can go with an internet outage? Unreal.

  • ImToreos chris toreos (@ImToreos) reported

    Here we go again @cogeco same time every year we do this dance and you just end up paying part of my bill, can we maybe fix the issue this year? Please? Every few seconds i lose connection entirely beyond my network. How many modem/router swaps do we want to try this year?

  • Cranker00526432 🍊☕️ ☆ Cranker ☆ 🇩🇰🇨🇦 GETTR @Crank_Monty (@Cranker00526432) reported

    @cogeco how about getting your **** together in sarnia? i haven’t had internet for 6 hrs 🤬

  • joelwatts joelwatts (@joelwatts) reported

    @cogecohelps there seems to be pretty choppy audio coming from the @weathernetwork in Lindsay. No other channels have this issue. Both HD and SD channels seem to have this issue. @cogeco thoughts?

  • xsmashx88x 🇨🇦 ˢᴹᴬˢᴴᵀʰᵉᴳᵃᵐⁱⁿᵍᶜᵃⁿᵘᶜᵏ」👊🏻🎮 (@xsmashx88x) reported

    @cogecohelps @cogeco fix your god damn service every year now for the last 5 years have issues at winter and summer like this is bullshit

  • cjcsnipes CJCSNIPES (@cjcsnipes) reported

    @cogecohelps can you tell me why my isp is saying this then? Cogeco has informed us of the following alert for your area: "All services may experience intermittent (Poor/No) service. Please do not book any service calls or send tickets. No ETA on fix for this." Cogeco is planning to make the

  • TrueNorthJag TrueNorthJag (@TrueNorthJag) reported

    @cogeco why do we have to constantly reset our TV? Resetting the remote weekly, and have constant interruptions due to lack of wifi when wifi works for every other device. Your product is ****.

  • JustinAyles89 Justin Ayles (@JustinAyles89) reported

    @cogecohelps I am getting an error of v315 on my smart TV. Cant access any streaming services connected with cogeco. Anything I can do to fix this?

  • Cranker00526432 🍊☕️ ☆ Cranker ☆ 🇩🇰🇨🇦 GETTR @Crank_Monty (@Cranker00526432) reported

    @cogeco issues in Sarnia again?? seriously?

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