Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 88
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 17
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Montréal, QC 11
Oakville, ON 11
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Cobourg, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    @cogecohelps I've been with Cogeco for years, tv and internet. I've just cancelled my service because I've a MUCH better offer. I'm being charged a $75 cancellation fee for each service. That's a $150 disconnection fee on top of what I currently owe. Disgusting!

  • aoserd hamlet (@aoserd) reported

    @cogeco Why do you people have such poor infrastructure. Do you lay your cables on the ground??

  • SM18741 Salli M (@SM18741) reported

    @cogeco as well all customers should receive a credit automatically for loss of service instead of every account holder having to call and request it !!!!

  • nagr68 Rich (@nagr68) reported

    @cogeco is there an outage in Niagara Falls?

  • Quotes1OTD Quote of the Day (@Quotes1OTD) reported

    Someone from #cogeco is currently at my address. My internet is having trouble connecting. I have his vehicle number in case I have issues and I have to call #cogeco to send someone back out to fix the issue.

  • joergb007 Joerg (@joergb007) reported

    @cogeco TiVo. When is Cogeco finally developing an App that is working. TiVo is sooo bad that I might need to switch provider. Only randomly works.

  • jebba67 Jebba the Immortal (@jebba67) reported

    Another day, another @cogeco outage. Paying a premium for substandard equipment and service. Not like there's many more options.

  • dawnthehorizon sarah | GEN (@dawnthehorizon) reported

    Ain’t nothing better than having to completely change your day around because you have to get your internet “fixed” again, and the technician can show up sometime in the span of 4 hrs. @cogeco ,please when outages or lines are cut, properly fix it. @cogecohelps

  • scottyo48533721 scott young (@scottyo48533721) reported

    @cogeco @morikaweb They've been allowing stupid **** like this to happen here long before COVID and so many people working from home. They're idiots, Bell and Rogers aren't much better.

  • YickybodClay IckybodClay (@YickybodClay) reported

    @cogecohelps who actually goes to fix it? Is it Cogeco people or another company? Are other service providers down or just Cogeco? Info appreciated. Thank you.

  • krisbanfield Kris Banfield (@krisbanfield) reported

    @ShartyMcWaffles @cogeco Hi there. I get your frustration. Silly question. How is it @cogeco fault if someone doesn't call Ontario One Call before digging? Or there is a vehicle accident that takes out infrastructure? At least they are trying to fix the issue and alerting us to the issue.

  • bignumber55 Sean, Nickname "Goody"..........just a dude. (@bignumber55) reported

    @jebba67 @cogeco Rogers is just as bad!

  • Rathiega Gage In Da Cage (@Rathiega) reported

    @krisbanfield @ShartyMcWaffles @cogeco Before they were more people using it that we had to upgrade to cogeco. After a year of being with cogeco, every night at 9:30-10 pm my wifi would cut out and stop working, for 3 years straight. Now it's constant wifi issues, or being down, or TV services are failing 3/3

  • Pancakie ᑭᗩᑎᑕᗩKIE (@Pancakie) reported

    @cogeco It’s ok, I am aware of your constant issues. I switched companies a month ago. 🎉🎉🎉

  • Rathiega Gage In Da Cage (@Rathiega) reported

    @krisbanfield @ShartyMcWaffles @cogeco Okay, you have valid points. But I've been with cogeco for more than 10 years, and it's almost every month they have another issue with their wifi. I was not affected by this outage, however monthly issues is really not the wave when your spending a fair bit on it.

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