Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 89
St. Catharines, ON 21
Burlington, ON 19
Hamilton, ON 16
Sarnia, ON 14
Peterborough, ON 13
Windsor, ON 13
Welland, ON 13
Kingston, ON 13
Mississauga, ON 12
Oakville, ON 11
Montréal, QC 10
Niagara Falls, ON 10
Milton, ON 7
Ottawa, ON 7
Fonthill, ON 6
Brockville, ON 6
Trenton, ON 4
Ridgetown, ON 4
Cobourg, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
North Bay, ON 3
Harrow, ON 2
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mellym0823gmai1 Chick from Ontario 🇨🇦❤ (@mellym0823gmai1) reported

    @kimmieM1973 @chillie2 Cogeco in Ontario right? Its another ******* province wide outage. This just happened a few days ago. We hate Bell and just broke down and called them for set-up. Sick of it, kids can hardly learn properly at home as it is!!!!

  • ricardomwagner Ricardo Wagner (@ricardomwagner) reported from Oakville, Ontario

    @cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.

  • sonjaferne Sonja McL. Dowbiggin (@sonjaferne) reported

    Internet outage again. #cogeco

  • Guestie_13 David Guest (@Guestie_13) reported

    Dear @cogeco, I’m a patient person, but if you have multiple province wide outages in the span of 2 days, own it, respond immediately, and at least show that you care about your customers. For me, it’s not the lack of service that will cause me to cancel, it’s the lack of care.

  • Rob_HotWheels Rob Hughes (@Rob_HotWheels) reported from Sarnia, Ontario

    @cogeco @cogecohelps come on consumers don’t pay the absurd amount of $ you charge for internet and cable services to have it not working!!

  • SpartanBeard Nathan Hope (@SpartanBeard) reported

    @cogeco I have no internet, and I can’t contact your support because your phones services are down? Anyone else having this issue?

  • sleepy_v Sleepy V (@sleepy_v) reported

    @shawnhuelin @cogeco Doesn't help that every household with children is home trying to do virtual learning. Plus one are both parents trying to work remotely... We're asking a lot of our internet provider and it's not delivering.

  • timcur425 Tim Currier (@timcur425) reported

    @cogecohelps Issues again today Cogeco? I’m in Dundas

  • bwbeatty42 brian (@bwbeatty42) reported

    @cogecohelps down again... in Burlington, shocking we cannot get dependable internet service in Burlington..., it’s a joke really, @cogeco

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @ihoplad @cogeco Good luck, they claim it's not their fault "issues beyond our control". This is what happens when government give huge corps monopoly rights over vital and necessary public infrastructure. Ask you local MP, MPP what are they doing to put more public control over big tech

  • o0_tyler_0o Tyler (@o0_tyler_0o) reported

    Cogeco ******* sucks lmao this is the second time this week that I've had to rely on my data to access the internet, fix your ****

  • SplatterCafe Victor J. Roth (@SplatterCafe) reported

    @cogeco is down again! Parents, if you have cogeco don't close teams or logout, that way the video streaming continues for your kids.

  • davidharvey David Harvey (@davidharvey) reported

    I’m hearing there are problems with Cogeco internet again. I’m on Cogeco and have no problems, but my DNS is set to Google servers (8.8.8.8) instead of Cogeco’s, so I’m assuming the problem is with Cogeco’s DNS servers again. If you can, change your router or device DNS settings.

  • lisbethfz Lisbeth Fernandez (@lisbethfz) reported

    @cogeco Hi Tristan, same problem again on Friday January 8th. Please resolve.

  • Hirmiz24 Alan (@Hirmiz24) reported

    cogeco is by far the worst internet provider oml

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