Cogeco Outage Map
The map below depicts the most recent cities worldwide where Cogeco users have reported problems and outages. If you are having an issue with Cogeco, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Collingwood, ON | 1 |
| Milton, ON | 5 |
| Peterborough, ON | 2 |
| Toronto, ON | 25 |
| Montréal, QC | 4 |
| Arnprior, ON | 1 |
| Mississauga, ON | 5 |
| Burlington, ON | 3 |
| Champlain, ON | 1 |
| Hamilton, ON | 1 |
| Sarnia, ON | 1 |
| West Lincoln, ON | 2 |
| Welland, ON | 1 |
| Toronto county, ON | 3 |
| Belleville, ON | 1 |
| Napierville, QC | 1 |
| Calgary, AB | 1 |
| Matane, QC | 1 |
| Oakville, ON | 1 |
| North Bay, ON | 1 |
| Vaughan, ON | 1 |
| Scarborough, ON | 1 |
| Kingston, ON | 2 |
| Ottawa, ON | 1 |
| Hamilton, ON | 2 |
| Carleton Place, ON | 1 |
| Rimouski, QC | 1 |
| St. Catharines, ON | 1 |
| Guelph, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Dillon (@dillon4412) reported@cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS
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Chris Hitchcock (@ChrysalisChris) reported@telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.
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MamaStyles (@MamaStyles77) reportedCogeco admitted today their new cell service is problematic and glitchy as they work out the links.I had to make an emergency call today and I couldn’t complete it,and I was stranded somewhere because of it but they won’t credit me the whole 30 bucks for the month. Seriously?😒
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Big Ol Bear (@RSDCDN) reported@RetroLabs_com interesting. im getting 2gbit down now from @cogeco - but 140mbit up.... which is sad. I'd stay with them if the upload speed wasn't the same as I was getting in 2001....... I can't remote into my home pc or pull files from my own NAS because it's brutal slow and useless.
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Klink VonSchultznbundy (@JGooballs) reported@Oakvillejaysfan Some companies have garbage customer service but not Cogeco.
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Dan D'Alessandro (@ddalessandro) reported@cogeco #cogeco one hour on hold to Cogeco. My Mother in law reached them mid Feb and they never followed up or call back. So im trying to help her. This isn’t customer service. Should have sold yourself if this is what you would become. Just terrible!
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Eric Senohrabek (@senro82) reported@cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.
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Randan (@snake__rat) reportedIf @cogeco was any worse of a service they’d be @ServiceOntario
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GWN (@GWN_Qc) reported@cogeco @OhlOfficial Start by having a service that dosent break every 2 days... it's been over 1 and half year at this point that I cant upload or play Xbox or stream on twitch
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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David James Hughes (@thedavidjhughes) reportedAnyone else experiencing Cogeco outage in Hamilton area?
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Frances (@franticlimbo) reportedSorry @cogeco but your customer service phone/chat/online totally sucks
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BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reportedWow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?
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Norm (@quietlybless) reportedJust another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.