Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 29 |
| Montréal, QC | 7 |
| Kingston, ON | 7 |
| St. Catharines, ON | 5 |
| Brampton, ON | 5 |
| Mississauga, ON | 4 |
| Windsor, ON | 3 |
| North York, ON | 3 |
| Leamington, ON | 3 |
| Burlington, ON | 2 |
| Markham, ON | 2 |
| Ottawa, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Milton, ON | 2 |
| Belleville, ON | 1 |
| Hawkesbury, ON | 1 |
| Port Colborne, ON | 1 |
| Calgary, AB | 1 |
| Woodbridge, ON | 1 |
| Cornwall, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Stoney Creek, ON | 1 |
| Watford, ON | 1 |
| Port Hope, ON | 1 |
| Georgetown, ON | 1 |
| North Bay, ON | 1 |
| Sarnia, ON | 1 |
| Oakville, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Deedee
(@cb_booboo) reported
@cogeco please get it together. I am working from home and my kids are doing virtual schooling. I am getting a busy signal when trying to contact.
-
SitecoreChris
(@SitecoreChris) reported
@cogecohelps @lapensee182 Yes is it a full cogeco outage? Cannot even call tech support it keeps hanging up
-
sleeptight
(@1028YQ948337683) reported
@cogeco All the people in the house just lost the access to online school. Please fix it ASAP. Thank you.
-
Jason Lamb
(@jasonlamb) reported
from
Hamilton, Ontario
Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.
-
Mike Cope
(@copetoons) reported
Apparently Cogeco is currently having a major internet outage across Ontario? Since “snow days” were being debated for remote learning, I guess kids/students can still celebrate “no internet” days :) #OntEd #HamOnt
-
Stefan Titus
(@swd_titus) reported
@cogeco Down in Hamilton. Again. No joke, almost once every month for 1 year.
-
Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
-
Jillian Dagg
(@fictionscribble) reported
@cogecohelps Is there a.Cogeco Internet outage in Fort Erie?
-
Dan Rusnac
(@DanRusnac) reported
@cogeco Where is the issue? Everywhere?
-
Justin Buonocore
(@JustinBuonocore) reported
@cogecohelps Cogeco TV works but internet is down in Stevensville (Fort Erie) as of 10am Jan 5th. So much for working from home and online schooling today. Cant blame cogeco. We all broke the internet. Lol
-
Thwarter of Wiles
(@imTheMadigan) reported
@cogeco your internet keeps dying, tried calling your support line and it keeps disconnecting me or hanging up on me #cogecointernetfail
-
tanya moutsatsos
(@StamandTanya) reported
@cogeco Internet down here in Leamington, can't even get on your website and tech support goes to busy signal right away
-
colemcfarlane
(@colemcfarlane) reported
@cogecohelps Our business internet access is down. I’m also unable to reach Cogeco support or access the Cogeco website. Is there a known issue in Oakville?
-
Jay Carr
(@JayC9000) reported
@cogecohelps If all other support channels are offline, someone at Cogeco should be updating Twitter. Instead... Crickets.
-
ashley_humble1
(@ashley_humble1) reported
ANOTHER OUTAGE? UGH, I'm leaving Cogeco soon. They can't even keep up with their tv guide. Shittiest plans, and constant loss of internet connection @cogeco @cogecohelps