Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 38
Kingston, ON 6
Brampton, ON 6
Mississauga, ON 6
Montréal, QC 5
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Windsor, ON 2
Kitchener, ON 2
Sarnia, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Georgetown, ON 1
North Bay, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1
Uxbridge, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco around 8 mb is my internet speed tonight shut off everything rebooted the router and 8.57 mb is supposed to be close to 1 terabyte. Wtf am I paying for DSL is faster.

  • mrs_amann4 Adele Mann (@mrs_amann4) reported

    @cogecohelps We still cannot connect the iPad to our Cogeco shows. It continues to come up as, ‘Sign in error.’ The technician yesterday said it was an app issue. When will it be resolved?

  • CogecoAide Cogeco (@CogecoAide) reported

    @KevinBurke32 We're working on it but we don't currently have a specific time of resolution. Very sorry for the inconvenience. Thierry Cogeco - Trois-Rivières

  • punchsays @punchsays (@punchsays) reported

    @cogecohelps @BabyYodasAuntie Does Cogeco refund $$ if we don’t get service. I think not.

  • SFlammier sophie flammier gras (@SFlammier) reported

    @BrinkoftheWorld @Mikeggibbs It is. Though it was not as smooth as usual for me on Monday. It made me queue twice in a row. A bit of a wait. Then I never received my confirmation code to finalize my appointment. But maybe Cogeco was to blame. It finally worked with another email address.

  • Julie25659751 jt (@Julie25659751) reported

    @cogeco 300 is not working looking for chrismas music

  • danielharan Daniel Haran (@danielharan) reported

    COGECO journalist (didn't get the name) asking if we're going to ask for more than 10 million tests. Dr Paré confirms we're going to ask for more, and that we'll pay for our share of 22.6% (population proportion). Now bragging we have a great distribution network via pharmacies.

  • Karens_Red_Pony Ms Kaz Peters🇨🇦Liberal•RBG•#NeverForgetThe14💔 (@Karens_Red_Pony) reported

    @pjp195501 @ddale8 Never Shaw. Cogeco is better, as much as they tick me off sometimes, but never Wightman.

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    Looks like a @cogeco outage in Sarnia. At least it’s not just me. It’s been working great since they replaced the connectors.

  • tokisuno lookas (@tokisuno) reported

    @cogeco why do u guys sell modems with faulty chipsets, and then not allow customers to change modems. intel puma cpus are known for being **** and it's the only thing u offer. i cant ******* win with canadian isps dude i just wanna play melee.

  • alwaysagab Gabi (@alwaysagab) reported

    Is Cogeco down internet down for anyone else? #cogeco

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    I HATE automated phone calls from companies! @cogeco was supposed to be here tonight to fix my internet. They called earlier to say the tech guy was sick & would now be here tomorrow. Just had an automated call I couldn’t understand so now I don’t know what the hell is happening!

  • Camptons_Cider Campton's Cider Company (@Camptons_Cider) reported

    @cogecohelps internet outage after improperly loaded truck cut cables along Highway 2 between Kingston and Gananoque. Tech Rep in Burlington says that only 3 cogeco customers are out, but he didn’t seem to appreciate that the addresses he listed are along 5 km of road #rurallife

  • Lina67042150 Lina (@Lina67042150) reported

    @cogeco Is there an outage in North of Dundas area?

  • Th3Qui3tCruis3r ᴜss ɪɴᴅɪᴀɴᴀᴘᴏʟɪs (MULTI MUSE!) (@Th3Qui3tCruis3r) reported

    //pro tip.... Never buy cogeco wifi plans Nothing but problems since i got it 🙄 Like you have one ******* job Provide internet. Cant even do that right.

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