Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 85 |
| Burlington, ON | 22 |
| St. Catharines, ON | 21 |
| Hamilton, ON | 17 |
| Sarnia, ON | 14 |
| Windsor, ON | 13 |
| Welland, ON | 13 |
| Kingston, ON | 13 |
| Oakville, ON | 11 |
| Peterborough, ON | 11 |
| Montréal, QC | 11 |
| Niagara Falls, ON | 11 |
| Mississauga, ON | 11 |
| Milton, ON | 7 |
| Ottawa, ON | 7 |
| Fonthill, ON | 6 |
| Brockville, ON | 6 |
| Ridgetown, ON | 4 |
| Cobourg, ON | 4 |
| North Bay, ON | 4 |
| Grimsby, ON | 4 |
| Chatham, ON | 3 |
| Belleville, ON | 3 |
| Trenton, ON | 3 |
| Harrow, ON | 2 |
| Guelph, ON | 2 |
| Petawawa, ON | 2 |
| Fergus, ON | 2 |
| Stoney Creek, ON | 2 |
| Georgetown, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Laney 👩💻🥄🍊🇨🇦
(@pawprints1986) reported
@JoBlakely42 Now all they need to do is work with existing area providers in areas where in my case @cogeco and third party companies that piggyback cogeco are really the only cable options to make it truly province wide support I'm eligible, but it's not offered here
-
Leslie Saker
(@lesliesaker) reported
@cogeco is there ever going to be a time when your services that we pay an arm and a leg for will work without interruption. Every single month there is an issue with something. When you have to reset your equipment more often than you have to brush your teeth it is an issue.
-
petesmaluck
(@petesmaluck) reported
@startca Is Cogeco down too, or just Start?
-
caleb
(@lalicich) reported
@elonmusk Can you guys adjust price based on speed offered? Like j would love to support starlink over bell or cogeco but paying 120 for 50download doesn’t work for me I wouldn’t mind paying it for like minimum 200-300. Or change price for 50 download speed? Idk
-
Kay B
(@kayleeb1991) reported
@JohnDou38694475 @startca I chatted at Cogeco earlier today and they said it was a ‘signal issue in the area’ so at least at that time even Cogeco thought it was their problem haha
-
Start.ca
(@startca) reported
@habibi_linda @petesmaluck Linda Linda, The issues that is occurring is not related to Cogeco. We are investigating issue from our side. We apologize for the inconvenience.
-
James Heffron
(@jamesheffron) reported
from
Milton, Ontario
@cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?
-
professormorphplays
(@MorphPlays) reported
from
Oakville, Ontario
@cogeco what the hell are you guys doing, our internet’s down and when I call customer service it says “welcome to URL Adam’s 31 “ and then dead air for 20 minutes? Why is your internet constantly going out when we have the fastest modem you have
-
Start.ca
(@startca) reported
@pasquino1975 Hi Bruno, We are sorry to tell you we have no current ETA. We are working to rectify issue as it is from our end not Cogeco.
-
🏳️🌈 No longer birthday but still Bi 🏳️🌈
(@Ryytikki) reported
@petesmaluck @startca @cogeco isnt this an issue with cogeco's lines that start uses? idk why you'd want to move there instead
-
🇨🇦GinaLeigh🇨🇦
(@AnnTipathy1752) reported
@Asagron @cogeco I got the same message. I also have Fx channels in my package. I got to the 3rd episode and it said my provider doesn't support the extended content.
-
Bradlifer
(@LauzonBradley) reported
@cogeco how is it third party websites have a better idea of outages and problems than cogecos website?
-
professormorphplays
(@MorphPlays) reported
from
Oakville, Ontario
@cogecohelps @cogeco Don’t thank me fix our internet! You tell me to do but you have no dm icon!
-
Doug Fuoco
(@DougFuoco) reported
@SammyJo58 @startca sometimes things happen that are out of peoples control. they worked all day to fix it and it seems to be working for me now. 6 hours out of 72 is a large percentage but couldn't he extend it by 6 hours? bell has down time as well i remember from being a customer. so does cogeco
-
AstraPfizered HannaH Dog🇨🇦🏳️🌈😷
(@PoodlesLLC) reported
@startca Cogeco is having trouble too and I know you use their lines .. ?