Cogeco Outage Map
The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cogeco users affected:
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 42 |
| Brampton, ON | 6 |
| Mississauga, ON | 6 |
| St. Catharines, ON | 6 |
| Kingston, ON | 5 |
| Peterborough, ON | 4 |
| Burlington, ON | 4 |
| Montréal, QC | 4 |
| Windsor, ON | 3 |
| Sarnia, ON | 3 |
| North York, ON | 2 |
| Kitchener, ON | 2 |
| Brockville, ON | 2 |
| Ottawa, ON | 2 |
| Oakville, ON | 2 |
| Milton, ON | 2 |
| Hamilton, ON | 2 |
| Georgetown, ON | 1 |
| North Bay, ON | 1 |
| Prévost, QC | 1 |
| Gatineau, QC | 1 |
| Leamington, ON | 1 |
| Sainte-Adèle, QC | 1 |
| Calgary, AB | 1 |
| Dundas, ON | 1 |
| Edmonton, AB | 1 |
| Fairmount, ON | 1 |
| Amherstburg, ON | 1 |
| Sainte-Agathe, QC | 1 |
| Uxbridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Vickie Bell
(@vic_vickie) reported
@cogecohelps cogeco sucks!
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John Bianchi
(@_jmb22) reported
@cogeco ON HOLD 48 MIN - CALLED BEFORE 9P, PUT ME ON HOLD DID THEY GO HOME???? TERRIBLE CUSTOMER SERVICE
-
Snooter
(@CuzzinSnooter) reported
Anyone having internet connections with cogeco? Or does big cheese want me to stop buying car parts and sell the damn thing already
-
CherryBomb73🍒💣
(@CherryBomb_73) reported
@ironrabbit64 I have Netflix, Disney+, Prime, Cogeco (cable), Hulu.... plus a pirate streaming service!!!!! We watch a lot of TV & Movies!!!😳😳😳
-
Kelly Edwards
(@Ke13Edwards) reported
@Bell_Support @Bell wondering why you won’t help loyal customers And give better deals to new ones.. would like to have stayed with Bell .. we pay on time every month but guess you don’t care about us ! where is your customer service #timeforandroidbox @ cogeco
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Brian Cymbaluk
(@bcymbaluk) reported
@cogeco is on their game. Just received an email that because I'm a loyal longtime customer I will continue to receive my discount that I normally have to call and spend 30 minutes every year getting. Impressed, thanks Cogeco...good work.
-
katara
(@katara40739948) reported
@cogecohelps @cogeco even after getting a new router and calling tech support multiple times, the wifi still isnt working.. wow.. how can we do school and work remotely now. unacceptable
-
Priya Tak
(@priyatak) reported
@Bell @Bell_Support for cutting off my internet at my current address because I ported my home phone number ahead of a move. And thanks for having your customer loyalty/retention team call us 2 days before to confirm they would not cutoff internet! Moving to @cogeco feels good!
-
KB
(@KPBails) reported
@cogecohelps @cogeco How about you guys send me a DM with a resolution to this problem in regards to your sub par internet & tv services.
-
John Bianchi
(@_jmb22) reported
@cogeco CALL COGECO AT 830 PM ET ON HOLD FOREVER, THE AGENT COMES ON AND SAYS THE OTHER DEPT DIDNT EXECUTE THE WORK ORDER PROPERLY SO I NEED TO SPEAK TO THEM TO GET MY SERVICE UP, SO HE TRANSFERS ME, ITS 921 IM STILL ON HOLD, DID THEY GO HOME AT 9PM ?40MINUTES ON HOLD.. NO TV
-
John Bianchi
(@_jmb22) reported
@cogeco ON HOLD FOR 20 MINUTES ? POOR COMMUNICATION BETWEEN DEPARTMENTS,,,TURN MY FAWKING SERVICE ON DAMMIT,
-
Ben Draper
(@bendraper) reported
@cogecohelps had a power outage that ended 25 min ago. Got a text from Cogeco saying power outage ended and to unplug modem for 3 seconds and plug back in. Did that 10 minutes ago and still no internet. What are my options for next steps?
-
seane luc / sad leafs fan
(@slucas_) reported
@cogeco YO can y’all answer my bloody calls so you can fix your completely useless receiver? That would be chill.
-
Rudy
(@rudyjuly2) reported
@TekSavvyCSR the internet has been so spotty lately. Cogeco lines in our area were down for 3 hours this weekend and again we are down. Very frustrated with the service lately N9Y 4B4. Speeds widely fluctuating too. I won’t bother following up with DMs since they do nothing
-
katara
(@katara40739948) reported
@cogeco @cogecohelps we had wifi issues yesterday so they installed a new router and this one still doesnt work!!!!!