Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 39
Brampton, ON 7
Kingston, ON 7
Mississauga, ON 6
Montréal, QC 5
Burlington, ON 4
Peterborough, ON 3
St. Catharines, ON 3
North York, ON 2
Kitchener, ON 2
Sarnia, ON 2
Brockville, ON 2
Ottawa, ON 2
Milton, ON 2
Hamilton, ON 2
Port Hope, ON 1
Georgetown, ON 1
Windsor, ON 1
North Bay, ON 1
Oakville, ON 1
Prévost, QC 1
Gatineau, QC 1
Leamington, ON 1
Sainte-Adèle, QC 1
Calgary, AB 1
Dundas, ON 1
Edmonton, AB 1
Fairmount, ON 1
Amherstburg, ON 1
Sainte-Agathe, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisBCanadian KrisB🇨🇦Canadian🇨🇦 (@KrisBCanadian) reported

    @cogeco @cogecohelps I'm sorry this happened. I hope the vandal is caught. I have connection but it seems to go out intermittently here in South Windsor, Grand Marais and Rockwell area. You didn't say what area of the city this is affecting, is this the issue in my area?

  • pablo_I_am pablo (@pablo_I_am) reported

    @cogeco How awful. Thank you for the update.

  • bkiayouths2019 Black Kids In Action Performing Art Group🇨🇦 (@bkiayouths2019) reported

    @CBCWindsor This the 3rd time in 2021. People are moving on to other service providers. The kids are in school, we are working from home. The internet should be a priority not a luxury. Get your stuffs together cogeco.

  • MerMamma Kim W-A (@MerMamma) reported

    @Mikemmarchand @cogeco Because there’s probably a clause in the terms and conditions that you agreed to when you became their customer. **** happens. Deal with it.

  • ClubstxR sB ClubstaR (@ClubstxR) reported

    @cogecohelps @cogeco That’s not acceptable. I work online. I’m using data from my phone. My office has no connection to my work. Is there a back up server or service u could direct us to for the time being. So for the amount of hours without server do we get compensated or reimbursed? 1/2

  • SeanPrevil Sean Previl (@SeanPrevil) reported

    @cogeco @cogecohelps Any word if this might be fixed before 3pm? Obviously people are working now but just curious, I know no eta but just curious as outage map says 11am but got a text saying you’d let people know if resolved before 9 :S kind of mixed msging

  • justbvee Berenica (@justbvee) reported

    Cogeco ISP outage means my social media adverts are from the competition. Bell: not going to work.

  • sskrtb kurtis (@sskrtb) reported

    Cogeco always be on some dumb ****.. poverty company

  • ClubstxR sB ClubstaR (@ClubstxR) reported

    @cogeco Well this sucks. :( this is why we can’t have nice things. Vandalism? Common

  • RenfrewCntyScan RenfrewCountyScanner (@RenfrewCntyScan) reported

    Trying to make changes to the servers so if I disconnect it won't boot people it will just keep going when I reconnect. cogeco has some major problems.

  • bretzky992 Bret Bale (@bretzky992) reported

    @cogeco 3rd extended outage of 2021. You're running out of excuses.

  • owenmakesstuff Owen Bondono (@owenmakesstuff) reported

    @pawprints1986 @TekSavvyCSR They told me it's an outage. Cogeco is down, too, so they probably have to wait for them to fix something infrastructure

  • kbrown_scout Kevin Brown (@kbrown_scout) reported

    @cogeco internet appears to be down in Ancaster. Any issues going on that you know of?

  • BToddlerTV Robert (@BToddlerTV) reported

    @cogeco is still awful.

  • KeeganB63977789 Keegan B. (@KeeganB63977789) reported

    @Krucifix_ @cogeco Did you report the open box to cogeco at any time in the last month? If no one tells them there's a problem they won't know to fix it.

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