Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 87
Burlington, ON 23
St. Catharines, ON 21
Hamilton, ON 17
Sarnia, ON 16
Welland, ON 13
Kingston, ON 13
Windsor, ON 12
Oakville, ON 12
Peterborough, ON 11
Montréal, QC 11
Niagara Falls, ON 11
Mississauga, ON 11
Milton, ON 8
Ottawa, ON 8
Fonthill, ON 6
Brockville, ON 6
Ridgetown, ON 4
Cobourg, ON 4
Trenton, ON 4
North Bay, ON 4
Grimsby, ON 4
Chatham, ON 3
Belleville, ON 3
Guelph, ON 2
Petawawa, ON 2
Fergus, ON 2
Stoney Creek, ON 2
Georgetown, ON 2
Drummondville, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TimMolyneaux Tim Molyneaux (@TimMolyneaux) reported

    If @Sflecce could let @cogeco know that students need to use the internet today, that would be a big help. #wtf @ONT_Dad #onpoli #onted. Can you read sarcasm ?

  • mikesmoniz Michael Moniz (@mikesmoniz) reported

    @IroquoisRayne @cogeco Don’t trade in one shitty ISP for another. Check out the independent ISPs. 9/10 better prices for better speeds/service

  • Veruka7salt VS (@Veruka7salt) reported

    @cogeco Sure I get it everyone on line now... but maybe our accounts should be credited bc of no internet service, we pay enough.

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @BaitHateful @frizzle71849160 @cogeco All of their advertised speeds are “up to” for a reason. They can’t help that one of their servers caught fire. Things happen.

  • deb60606 Deb534 (@deb60606) reported

    @cogeco I want a bill reduction for being down AGAIN. no work or school without internet so get it together or lose all customers immediately

  • nothannah260 🐶 (@nothannah260) reported

    @MariusKarpis @cogeco why don't you just switch to a different network provider??

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @DefenderRadio @cogecohelps @cogeco File a complaint with CRTC. They are the worse internet/ cable provider. If enough of us file complaints maybe we might get acknowledgment from gov. They won’t pay me when I lose my job cause they can’t provide a service I pay for.

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported

    @610CKTB Change your DNS setting to 1.1.1.1 or 8.8.8.8 and it should get you back up and running. Issue is with Cogeco's DNS server.

  • laurabuisman Laura (@laurabuisman) reported

    Poor @cogeco having a rough week

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogeco I think everyone should file a complaint with CRTC every time Cogeco goes down. We are paying high prices for crap product and they know they can do whatever the hell they want and not suffer consequences. We have work to do and children to educate.

  • lynn_timson Cat Jones🇨🇦 (@lynn_timson) reported

    Hey Cogeco, with the intermittent service I have had this week with your internet, I’m sure you will understand my intermittent payments.

  • lynn_timson Cat Jones🇨🇦 (@lynn_timson) reported

    Hey @cogeco with the intermittent internet service I’ve had this week, I’m sure you will understand my intermittent payments.

  • Krucifix_ Krucifix (@Krucifix_) reported

    @AdaClif @cogeco No **** Sherlock it says outside of our network, cogeco’s internet was down a couple days ago too

  • Outnumberedby5_ Ashley (@Outnumberedby5_) reported

    Getting really sick of Cogeco 🥴🥴🥴 nothing but problems

  • mfield0 Matthew Field (@mfield0) reported

    @globalnewsto Fix your sh!t @cogeco !!!

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