Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 31
Montréal, QC 7
Brampton, ON 6
Kingston, ON 6
Mississauga, ON 4
Ottawa, ON 4
Milton, ON 4
Windsor, ON 4
Markham, ON 3
North York, ON 3
Georgetown, ON 2
Calgary, AB 2
Kitchener, ON 2
Perth, ON 2
St. Catharines, ON 2
Leamington, ON 2
Kemptville, ON 1
Niagara Falls, ON 1
Waterdown, ON 1
Peterborough, ON 1
Unionville, ON 1
Verona, ON 1
Port Lambton, ON 1
Chatham, ON 1
Niagara-on-the-Lake, ON 1
New Prussia, ON 1
Welland, ON 1
Scarborough, ON 1
Belleville, ON 1
Burlington, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BabyYodasAuntie Baby Yoda's Auntie 🇨🇦 (@BabyYodasAuntie) reported

    New modem and @cogeco internet is still coming down. Been a costumer for over 10 years but it might be time to find a new provider. We just get the brush off and troubleshooting we’ve done 100 times before.

  • MrDavidNobody Mr.DavidNobody (@MrDavidNobody) reported

    @cogecohelps hey cogeco sportsnet1 isn't working in oakville for moi. Is there issue going on?

  • Royallankeith Roy Keith (@Royallankeith) reported

    @cogecohelps Where have the station identification logos gone? Also I am constantly getting “signal unavailable for this channel trying again” I moved to Cogeco because Bell was not fast enough, but Fibe has now come to my street so...

  • tracey_thoughts y-Tracey🇨🇦 (@tracey_thoughts) reported

    @kids2mamma @cogecohelps @cogeco What? That’s horrible!!!

  • silver_tiny TinyTimSilver (@silver_tiny) reported

    @cogecohelps @cogeco how long does it take to restore an outage... 22 hours and counting. When will it be up and running again?!?!? (J0T 2B0). Can we have an honest answer? Your site for checking up on outages is useless.

  • Mick_Chow Mick (@Mick_Chow) reported

    @AM800News I got refused service from a Shoppers Drug Mart. I got Karen'd at the Cogeco store at Devonshire Mall. She called 911 complaining about me when SHE was the one with the attitude problem. Windsor is crazy town.

  • LeafsAllDayy coping leafs fan (@LeafsAllDayy) reported

    No idea why I decided to order this PPV through cogeco, should have just done it through the UFC app. Nothing but issues.

  • Studio420Ben Studio420 (@Studio420Ben) reported

    @kids2mamma @cogecohelps @cogeco that's awful!!!

  • kids2mamma Lorie S 🇨🇦 (@kids2mamma) reported

    Home phone and internet still down @cogecohelps they said they can't arrive until Saturday not acceptable @cogeco

  • whatupvanessa Vanessa 🇨🇦🇷🇴 (@whatupvanessa) reported

    @cogecohelps Please upgrade your infrastructure to keep up with the times. Phone & internet going down 3X per week is unacceptable. You were the monolith at one point yes - but now it’s a simple matter of upgrading your infrastructure to keep up with modernity #Cogeco

  • jaxatweet Jax 🃏❤️ Proudly a Legacy Fan (@jaxatweet) reported

    Why is @cogeco so slow. I’m the only person in the house with high speed internet and apparently I don’t have the bandwidth for Netflix 😡😡😡😡

  • Iam_vin Vin United (@Iam_vin) reported

    @jaxatweet @cogeco That sucks. You don’t even need a lot of bandwidth for Netflix!

  • TheNobel 𝓝𝓸𝓫𝓮𝓵 𝓜𝓪𝓼𝓸𝓷 ∴ (@TheNobel) reported

    @cogeco could you please advise why there’s a frequent drop in the network since we UPGRADED our modem!!! Some techs told me it’s a “signal!” Issues! So!

  • fred40665877 fred (@fred40665877) reported

    @cogeco Please poor service terrible pricing and too many Pus plus plus to watch channels other providers include at half the price

  • Christine4M ChristineM (@Christine4M) reported

    @cogecohelps @jaxatweet It’s because they are the worst go with virgin internet so much cheaper and not one problem at all and their customer service is amazing!! I am currently paying 40 per month for what I would pay at cogeco for 90

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