Cogeco

Cogeco Outage Map

The map below depicts the most recent cities in Canada where Cogeco users have reported problems and outages. If you are experiencing problems with Cogeco, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Cogeco users affected:

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Kingston, ON 7
Montréal, QC 6
Brampton, ON 5
Windsor, ON 4
St. Catharines, ON 4
Mississauga, ON 4
Milton, ON 3
North York, ON 3
Leamington, ON 3
Burlington, ON 2
Markham, ON 2
Ottawa, ON 2
Kitchener, ON 2
Brockville, ON 2
Scarborough, ON 1
Belleville, ON 1
Hawkesbury, ON 1
Port Colborne, ON 1
Calgary, AB 1
Woodbridge, ON 1
Cornwall, ON 1
Bradford West Gwillimbury, ON 1
Stoney Creek, ON 1
Watford, ON 1
Port Hope, ON 1
Georgetown, ON 1
North Bay, ON 1
Sarnia, ON 1
Oakville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • QasmiSameer Samq (@QasmiSameer) reported

    @cogecohelps @cogeco Spoke to technical support 5 times last night and on hold for over 30 minutes now… Absolutely ridiculous experience

  • Adnan_M01 Adnan M (@Adnan_M01) reported

    Extremely disappointed with @cogecohelps customer service. We went in and changed our modem, reset it 100 times, and patiently waited on a call for 1 hours only to hear that the earliest COGECO could send a tech is after 3 days.

  • jpkube John Kube (@jpkube) reported

    @cogecohelps @cogeco It's the ABC, NBC and CBS channels from Buffalo. It's not our problem. It's something YOU GUYS are doing. The same networks from Seattle are fine.

  • Humphrey03Pat … (@Humphrey03Pat) reported

    @cogecohelps Cogeco down in sarnia yet again?

  • fbmaas Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • QasmiSameer Samq (@QasmiSameer) reported

    @cogeco @cogecohelps Horrible experience. Internet out since 1 pm this afternoon…

  • calabrese_vero uverocalabrese (@calabrese_vero) reported

    @cogeco looks like the internet is down again in Kerr area, Oakville

  • Dubhagan Carnelian Duggan (@Dubhagan) reported

    I had them for home phone when I first lived on my own mid-00s, but switched to Cogeco when they added that service, then finally ditching it when I finally got a cell phone. Always been with Cogeco for cable and internet, and Koodo for cell phone.

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported

    I am amazed every day at how awful the Epico service that @cogeco forced me to get is.

  • lisamcdowell02 Lisa McDowell 🇨🇦 (@lisamcdowell02) reported

    @cogecohelps I logged into my Cogeco account with my phone. It shows a power outage for my postal code. Thank you.

  • weskrentz Wes Krentz (He/Him)🌈🏳️‍🌈 (@weskrentz) reported

    @jazzzmaestro @vote4robgill @cogeco Judging and hating others is a sin and all sins are equal in the eyes of God. Therefore this **** you post is the evidence that I need to know that you're going to hell. Once again this is based solely on the beliefs you claim to hold.

  • itstheprincessx ♥ princess 𓍊𓋼𓍊𓋼𓍊 (@itstheprincessx) reported

    New modem is giving me internet speeds I've never seen while living here... I'm suuuper excited to see how it does tonight while I stream/game but as of right now?! One happy Cogeco customer... This is why I won't switch ISP, the customer service is UNMATCHED @cogecohelps ♥

  • justjosh85 Joshua Coit (@justjosh85) reported

    @City_tv I’m trying to sign in to the citytv app through an Amazon fire stick, and when I take the steps to activate it, it doesn’t give Cogeco as a cable provider to sign in with. What gives?

  • MrMassiveBlack Delta Deez Nutz (@MrMassiveBlack) reported

    Any outages in Peterborough? Says no service to my modem in Peterborough @cogeco @cogecohelps

  • vdavies65 Valerie Davies (@vdavies65) reported

    He must have been at wrong address or lied as we are sitting by our window & can't help but see even a person walk up our driveway let alone a big truck. The on hold telephone attempts to reach a Supervisor failed. Too many long musical holds. @cogeco disappointing

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