Cogeco

Cogeco Outage Report in Guelph, Wellington County, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Guelph, Wellington County, Ontario 11/04/2025 12:15

November 04: Problems at Cogeco

Cogeco is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    This is a friggin joke! The @cogeco internet is down for the third time this week. Now it’s for maintenance again. This is 🐎 💩! #Cogeco

  • CanadianNunya Officer Nunya 🇨🇦 (@CanadianNunya) reported

    @cogecohelps what is with your webmail? Every time I try to login, it says to try again because the webpage isn’t available. Seems to be since cogeco changed their webmail.

  • B3man1 Stuart B (B3man) 🌐 (@B3man1) reported

    @cogecohelps Hi. I am a new cogeco internet customer. How do I create new cogeco email accounts when I don't have any to begin with?

  • Nickywill077 Nick (@Nickywill077) reported

    @cogeco As frustrating as this is, the customer service and communication coming from your team is unheard of these days! 👏kudos cogeco team!

  • tcallitsis Thomas Callitsis (@tcallitsis) reported

    @cogecohelps I called Cogeco support today for a billing enquiry as I hadn't received my bill via email at the beginning of the month as I normally do (I know when to pay it as the date remains the same). Why does Cogeco charge a fee to send an email notification with the bill?

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogecohelps Lol it wasn't last night it's been over a week of this. Now it's been 2 hours trying to get to a customer loyalty manager and getting bounced around. At least 3x a year I have to waste my time getting Cogeco to deliver the service I paid for.

  • BrinkoftheWorld Brink of the World (@BrinkoftheWorld) reported

    @Nickywill077 @cogeco Yes, but I wish there was transparency on the outage website. It just says it will be restored one hour from whatever time you look at it.

  • jamiedrummond22 jamie drummond (@jamiedrummond22) reported

    @cogeco #nointernet how many times in a month can you let your service fail ? Again !

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Cogeco: Not impressed with Cogeco, rate increase four months after entering contract, constant service interruptio

  • andrewmclean530 Andrew McLean (@andrewmclean530) reported

    @virginmedia Now I have to resort to calling you out on Twitter cause when I call support it goes nowhere. They want me to run the same test over and over. Beat a dead horse and the horse is still dead. Next step is @cogeco I guess.