Cogeco outages and service status in Guelph, Ontario

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guelph, Ontario

The most recent Cogeco outage reports came from the following cities: Guelph.

City	Problem Type	Report Time
Guelph	Internet	28 days ago
Guelph	Phone	7 months ago
Fergus	E-mail	7 months ago
Fergus	E-mail	7 months ago
Rockwood	TV	7 months ago
Guelph	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HumbertOst (@christiancont) reported 59 seconds ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Gaby_Gabs118 (@Gaby_Gabs118) reported 2 minutes ago

  @cogecohelps Cogeco is down yet again! When is it never down? 😩

• 
  Eric Senohrabek (@senro82) reported 6 minutes ago

  @cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.

• 
  Tricia Robson (@robson_tri87484) reported 8 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  pirangi13 (@shanupirangi) reported 9 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  Jimmy Says (@NevadaTestSite) reported 11 minutes ago

  @oiler3535 @cogeco @CNBC I have been having the same problem for about 6 months as you described. Did you ever get this resolved?

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 13 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

• 
  Alfred E. Newman (@notsobigkahuna) reported 14 minutes ago

  @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

• 
  Bobby (@ChurrosBarkley) reported 16 minutes ago

  Hey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 17 minutes ago

  @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.