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  7. Guelph, Ontario
Cogeco

Cogeco Outage Report in Guelph, Wellington County, Ontario

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 57% Internet (57%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • denise_waligora
    Denise Waligora (@denise_waligora) reported

    @cogeco shoutout to Heather for great customer service skills! Truly felt supported as a loyal customer today! 🙌

  • Distributel
    Distributel (@Distributel) reported

    @Trade_to_gain @Bell @cogeco Hello, we kindly ask that you please send us a private message here on Twitter with your Distributel account number and your contact telephone number. We will review your file and get back to you asap. We're here to help!

  • Caavrerriye
    Carrie (@Caavrerriye) reported

    @cogeco @cogecohelps what is the latest problem for Kingston? Extremely frustrating in a school and work from home household!

  • hewi123
    HJE (@hewi123) reported

    @cogeco After hours and hours on the phone trying to get assistance after the technician left my house and left me without service, I have gotten nowhere. I will be cancelling due to your horrific customer service

  • MO_INKS
    INKS (@MO_INKS) reported

    Also my internet is still **** and the appointment had to be canceled because I had to sit for 2 hours waiting for a covid shot. So no streams until next week. sigh... Also no @cogeco techs have 2 covid shots. awesome. Which doesn't surprise me with how bad the roll out is.

  • cogecohelps
    Cogeco (@cogecohelps) reported

    @jordancastelli Hi Jordan. There seems to be a few reports from last night on here about it. I am very sorry this happened. If this happens again in the evening can you please reach out to tech support via 1-855-542-2805 so they can track it and see what's going on. Thanks Graham Cogeco

  • pretzelhugs
    Ben Fox (@pretzelhugs) reported

    @1ayymed I used to have Cogeco and it was pretty good, my parents switched to Bell and I've been having the same issue, got reported for lag switching bc of the "Bell Canada Teleport Peek" in league matches/pugs, been happening for the past almost month for me

  • HDH2112
    Didymus Henley (@HDH2112) reported

    @SNETCampbell @SportsnetPR Sorry Jamie but it’s an awful app… I have Cogeco Cable and it makes me sign in every time, and most of the time it requires 6-8 log on attempts

  • yerzoh
    Daniel (@yerzoh) reported

    @1ayymed i switched from bell to cogeco like a few months ago, zero problems so far and high speeds

  • JimMclellan13
    Jim Mclellan (@JimMclellan13) reported

    @cogecohelps our internet has been out since 7:00 am. Same yesterday. Just south of parry sound. Cogeco has really dropped their service.