Cogeco

Cogeco Outage Report in Guelph, Wellington County, Ontario

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The latest reports from users having issues in Guelph come from postal codes N1H.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Guelph, Wellington County, Ontario 12/16/2025 00:45

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (41%)

    TV (41%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Cogeco outage reports came from the following cities: Guelph, Fergus and Rockwood.

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City Problem Type Report Time
CanadaGuelph Phone
CanadaFergus E-mail
CanadaFergus E-mail
CanadaRockwood TV
CanadaGuelph Internet
CanadaGuelph Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • notsachy Sachy (@notsachy) reported

    @DunhamDerek @cogeco Mine is down also, even tho the website says no outages

  • SB_Wileyone WileyOne (@SB_Wileyone) reported

    @jafcon @6ixbuzztv Where I live in Ontario, Cogeco sends out a team of people every three months to harass me. One guy I had to say NO to 18 times. Only left when I threatened to call the cops. I like my service I stay with it, not signing due to thugs hired by a company I do NOT want

  • MAKNSAKMARIA Maria Artuso (@MAKNSAKMARIA) reported

    For two nights in a row, we've been trying to connect with @cogeco customer service. We have spent from 6:10pm to 7:00pm both Monday and Tuesday trying to connect with a live agent and then were kindly disconnected. You need to fix this! #unhappycustomer #disappointed #NOTokay

  • c_harburn Carrie Harburn (@c_harburn) reported

    @cogeco you need to have multiple names as account holders. It makes no sense that when a bill is shared, only one person has admin rights; if this person is not available, other people need to be able to maintain service. #subscription #CustomerServiceFail #canadiantelecomms

  • MikeD340706 Mike Drake (@MikeD340706) reported

    @cogeco So i made a payment yesterday like i was asked to do to avoid a suspension and it was still suspended. Ive had it with your company, can never talk to a hunan whwn you call and your app is garbage. I will be moving my service

  • IanLogan3 Ian Logan (@IanLogan3) reported

    @steeletalk We just did that. Ditched Cogeco completely and got a $60 /month internet package from Rogers and an Amazon Fire Stick. We subscribed to Prime, Apple TV, Sportsnet + and Crave and have had no problems (so far)

  • jacksonpollock9 John Farrow (@jacksonpollock9) reported

    @steeletalk I cut back to basic cable (Cogeco) no HD, because including it in a package with phone and internet was cheaper than phone and internet alone. I cut ties with Bell for phone because of their ridiculous prices for a landline. But all I watch on network tv is sports.

  • TdLaeker T.D Leaker (@TdLaeker) reported

    My aunt just got her Cogeco bill. They charged $0.12 late payment interest and a $250 Late Payment Administration fee. Is this REALLY what happens now when the credit card company issues you a new account and you forget to update your automatic payments?

  • MikeD340706 Mike Drake (@MikeD340706) reported

    @cogeco I tried and it did not work never does....

  • PeterHRatcliffe Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @Frizz461 Happened to me. You can find a place on tech support pages to reset your modem. I did that and then got on chat with tech support, but by the time they answered the Internet was working. I think it was the reset I did online. Cogeco support sucks.