Cogeco Outage Report in Guelph, Wellington County, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Guelph, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (8%)
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E-mail (5%)
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Wi-fi (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Fernando Silva
(@fernoorg) reported
@cogecohelps L9T6H6 Milton. Internet upstream down to kbps, this is ridiculous. If you call support they never admit it's congestion, and never a problem on my end. Neighbors experiencing similar speeds. Do something about it Cogeco!!!
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Pete Thomas
(@petethomascpa) reported
Even when I look online for pricing for existing customers and find a price of $94.99, the best they’ll offer me is $122.50/ month. I have Bell fibe getting installed on our street as we speak. It’s like @cogeco wants me to switch. Terrible customer service
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JOE EXOTIC
(@JoeExotic) reported
Right now @cogeco is hanging a wire across from the front of my entire house. They said it’s temporary but could be there for a week to two years. The technician asked me when I even look at the trees at the front of my house. Cogeco is garbage.
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
@cogecohelps It amazes me that the services you provide are not up to par either. I have really slow internet . I have to do a restart every day to try to get it back up. No, I am done talking to Cogeco. All service providers should be ashamed for gauging customers. @CRTCeng .
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Pete Thomas
(@petethomascpa) reported
Incredibly frustrated with @cogeco. Changing packages, internet advertised for $64.99 on the internet but that price is only for new customers. I can’t get that price when renewing because I’m an existing customer. I’m getting penalized for already using their services???
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Classix Services Inc
(@classixservice) reported
@cogeco @cogecohelps nothing like negotiating a locked in price for 3 years through customer loyalty program. Only to raise your rates 3 months later. How underhanded. Then have a 45 min wait time to have to speak to someone to rectify. @bellinternet heads up. New customer coming
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps which part did you not c your tech support refusing to help me set up my cogeco account? is that the part you cannot comprehend? comprehend?
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Susan Mitchell 🇺🇦
(@mitchel_susan) reported
@LloydOsten I think it's both. I've watched, and when it kicks me out, it's not due to signal strength. Wifi can be bad here (Cogeco), so it's another annoyance.
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Taylor Ando (Imeson)
(@TaylorImeson) reported
Once again, I am here to tell Twitter that the EPICO service from @cogeco is the worst TV service I’ve ever had. The bunny ears I used when I was a poor college student gave me fewer issues. A 15 second power outage and my TV service just will not reconnect. @cogecohelps
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Jenn Schwartz
(@JennSchwartz4) reported
@cogeco @cogecohelps 2 outages in 2 days is not "fast reliable service ". Maybe I will take your sales reps suggestion and find more reliable service elsewhere.