Cogeco outages and service status in Hawkesbury, Ontario

Problems in the last 24 hours in Hawkesbury, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hawkesbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryP (@yarop) reported 8 minutes ago

  What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

• 
  Hugh G Azzol (@MrTuffster) reported 9 minutes ago

  @cogeco Shoddy service like this from any provider will push more to go towards starlink

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 10 minutes ago

  @cogeco careful when wanting to start with this company, I am late paying my mobile bill, 35 dollars, so cogeco suspended my account over 35 dollars, yes 35 dollars late 12 days so to help them out it's best to CANCEL the service it won't happen again problem solved

• 
  gg (@bruins31311) reported 11 minutes ago

  @cogeco why is epico once again down none of the Channels work!

• 
  Amanda (@Amanda90097805) reported 11 minutes ago

  @cogeco Some of you would remember this from when I lost my **** because of cable bill and others I lost over 1,345 from my bank account being on low income I had to go and ask around for us polices where backing me up not TD police even said closed your bank account many had problems

• 
  Bob Loblaw (@Avocado26430508) reported 13 minutes ago

  @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

• 
  katie MINISH CAP ENJOYER (@yanitaoo) reported 14 minutes ago

  @cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 16 minutes ago

  Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

• 
  Lexi (@Lexi58746074319) reported 21 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

• 
  Bob Loblaw (@Avocado26430508) reported 23 minutes ago

  @cogecohelps Absolutely no help in dm either. Phone disconnected after an hour of waiting for customer service. My 84 year old mother is now crying and beyond frustrated to see if her service has been canceled. Ask for a phone call cogeco wont do it. She was with cogeco 39yrs