Cogeco outages and service status in Hawkesbury, Ontario

Problems in the last 24 hours in Hawkesbury, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hawkesbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raphaël Vignes (@RaphaelVignes) reported 4 minutes ago

  $CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.

• 
  Torontonian (@YYZ2YGK) reported 6 minutes ago

  @cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.

• 
  Emshay* (@DrHawken) reported 9 minutes ago

  Cogeco is down and Rogers seems ******, too

• 
  Ashleigh Atkinson (@IronForgedFit) reported 14 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  Lexi (@Lexi58746074319) reported 15 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

• 
  davide (@DavideVaracall2) reported 24 minutes ago

  My Wi-Fi is not working it’s been slow the whole week @cogeco

• 
  Oasis0430 (@smercer0430) reported 28 minutes ago

  @cogeco is Oakville down right now??

• 
  Norm (@quietlybless) reported 29 minutes ago

  It says FF but as you can see , the screen does not move. Another hot day , indoors with s**t-ball service from @cogeco @CRTCeng

• 
  Rolomite (@rolomite) reported 30 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Amanda (@Amanda90097805) reported 31 minutes ago

  @cogeco Mine going strong sorry I never went with the Mobil service I can't say if the money would be in my bank I wish it was like the billing way how I can with you guys