Cogeco outages and service status in Melancthon, Ontario

Problems in the last 24 hours in Melancthon, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Melancthon, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prince of Wine Country (@RhapsodyInTrue) reported 4 minutes ago

  @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 4 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

• 
  Randan (@snake__rat) reported 4 minutes ago

  If @cogeco was any worse of a service they’d be @ServiceOntario

• 
  Wayne Anderson (@CanadianCurmudg) reported 5 minutes ago

  @cogecohelps When will Cogeco resolve the email issue

• 
  a j s b (@Brooksajsb) reported 5 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Velko D (@VelkoD) reported 9 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

• 
  Leslie Saker (@lesliesaker) reported 11 minutes ago

  @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

• 
  Larry/Balker (@LSB1961LSB) reported 11 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  Kris (@oiler3535) reported 11 minutes ago

  @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

• 
  Devyn Farrugia (@devynfarrugia) reported 16 minutes ago

  @cogeco My patience, for dealing with your customer support!