Cogeco outages and service status in Morin-Heights, Quebec

Problems in the last 24 hours in Morin-Heights, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Morin-Heights, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (57%)
• TV (23%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Community Discussion

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Cogeco Issues Reports Near Morin-Heights, Quebec

Latest outage, problems and issue reports in Morin-Heights and nearby locations:

• 
  airnation (@airnation) reported 45 minutes ago from Saint-Sauveur, Quebec

  @TekSavvyBuzz @CBCNews piece of shot this internet Bell fibe always brakes down in Ste Anne des Lacs they told me to cut trees while Cogeco can give me internet

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SAF (@MUgowanne) reported 6 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 7 minutes ago

  @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful

• 
  pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported 8 minutes ago

  @cogecohelps trying to cancel our cogeco services …

• 
  Bobby (@ChurrosBarkley) reported 12 minutes ago

  Hey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?

• 
  Crypto_10 (@Crypto_10_10) reported 12 minutes ago

  @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

• 
  Sport Junkie (@adrenalinehooks) reported 12 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  Dom (@Dom_Posts) reported 12 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 14 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  Paul Robinson (@robinson_p_g) reported 16 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Leslie Saker (@lesliesaker) reported 18 minutes ago

  @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.