Cogeco outages and service status in Newbury, Ontario

Problems in the last 24 hours in Newbury, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Newbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy Stafford (@WendyStafford14) reported 6 minutes ago

  @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

• 
  DM (@RayzorLeafs22) reported 8 minutes ago

  Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps

• 
  Charles (@lloyder1971) reported 8 minutes ago

  @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

• 
  Mark Goldberg (@Mark_Goldberg) reported 9 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  pirangi13 (@shanupirangi) reported 13 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  Ross dahlberg (@dahlberg_ross) reported 14 minutes ago

  @NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.

• 
  chad (@sylvestor1967) reported 15 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  HumbertOst (@christiancont) reported 17 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Jason Bedell (@JasonBEDELL1) reported 17 minutes ago

  Nice that @cogeco would lets us watch 5 innings of the tigers. Then it goes off. Worst company ever

• 
  The Terrible Hook (@TheTerribleHook) reported 19 minutes ago

  @cogecohelps Guests asking for their own cart in a full service hotel is definitely at the top of the list. When you're on vacation you're supposed to avoid physical labour - but these people don't get it, and they have a hissy fit. #Cogeco