Cogeco outages and service status in Newbury, Ontario

Problems in the last 24 hours in Newbury, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Newbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sport Junkie (@adrenalinehooks) reported 12 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  a j s b (@Brooksajsb) reported 13 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Paul Robinson (@robinson_p_g) reported 14 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 19 minutes ago

  @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

• 
  Charles (@Charles55961330) reported 20 minutes ago

  @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

• 
  Griff0n (@_griff0n) reported 20 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Bradsports (@Bradsports2) reported 21 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Dom (@Dom_Posts) reported 26 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported 27 minutes ago

  @cogecohelps trying to cancel our cogeco services …

• 
  CARTY CARTY (@deliaflower1) reported 28 minutes ago

  @cogecohelps Very disappointing in love Cogeco service..