Cogeco outages and service status in Prescott, Ontario

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Prescott, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescott, Ontario

The most recent Cogeco outage reports came from the following cities: Brockville.

City	Problem Type	Report Time
Brockville	TV	1 month ago
Brockville	Internet	5 months ago
Brockville	TV	5 months ago
Brockville	TV	7 months ago
Brockville	Internet	7 months ago
Brockville	TV	7 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Dillon (@dillon4412) reported 3 minutes ago

  @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.

• 
  Frances (@franticlimbo) reported 4 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks

• 
  Charles (@lloyder1971) reported 5 minutes ago

  @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

• 
  Steve Pipes (@steve_pipes) reported 6 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  Therese (@theresemacdona6) reported 8 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

• 
  HumbertOst (@christiancont) reported 8 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 10 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  Ted McIntyre (@Tedbits) reported 10 minutes ago

  So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

• 
  Devyn Farrugia (@devynfarrugia) reported 11 minutes ago

  @cogeco Is the service as bad as your internet?

• 
  Hen House Hockey (@henhousebetting) reported 12 minutes ago

  Big thanks to @cogeco for having my wifi down all day and tell it’s costumers it’s gonna be up by a certain time then delay it every hour and so on, I’m going back the @Bell I guess you get what you pay for!