Cogeco

Cogeco Outage Report in Prescott, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Prescott, Ontario 09/17/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ReviewAlholic Briar's Reviews (@ReviewAlholic) reported

    @cogecohelps Your lines are down and a tech can’t come for a week? Please refund me for my schooling I’m going to fail. I’ve had nothing but problems from Cogeco, we’re switching ASAP if this isn’t fixed soon.

  • HayleyAngel28 Hayley Angel (@HayleyAngel28) reported

    @cogecohelps hello can u please kindly confirm when your current residential Internet services will be back online I’ve reset my Cogeco wifi modem twice today as it works for a little then goes down I see on the outage app that your having issues just wondering as I’m on data 📲

  • taysia_dupuis Taysia Dupuis (@taysia_dupuis) reported

    @cogeco your internet service is down again in Port Colborne.... This is again in less than two weeks. Some people are working from home.

  • marissawiegler ives (@marissawiegler) reported

    @locne555 @Bell Oof. So sorry to hear Loc. Hope they do something to keep you as a customer. If not, there are smaller companies like Cogeco and Primus, Virgin Mobile that may be better be bets for internet going forward.

  • SoulFan_Tech Taddeus Chlodovech (@SoulFan_Tech) reported

    @cogeco @cogecohelps Cogeco Tech Support, "the logs indicate everything is okay" Event Logs, "ti_dhcp6c: 72001004-DHCPv6 Provision - 0 Retries Attempted with Last attempt at Fri Mar 5 07:05:06 2021" #cogecodoesnthelp #bbb #terriblesupport

  • scampbell_27 Sean Campbell (@scampbell_27) reported

    @cogeco internet outage in Cornwall, On. Please address

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    WTH is @cogeco doing tonight? Trying to stream my show and internet goes down. It comes back online and I start watching and it goes back down again. If this is scheduled maintenance...1. Why on Friday night? 2. How hard is it to give customers some warning? #Cogeco

  • lettienets #maskup Loretta 😷 🙌 👑 🐾 (@lettienets) reported

    @cogecohelps @BubbaCHCH Still no @cogeco service, tv, phone or internet in the Main W and Bay St S area in #HamOnt Been out over an hour now, since about 830 pm. Hydro is on. #Cogeco

  • SoulFan_Tech Taddeus Chlodovech (@SoulFan_Tech) reported

    @cogeco @cogecohelps Woot! New Record! 32 minutes up, with 10 minutes down! There is something wrong. It is unacceptable to expect me to wait 5 days to restore service. I am tired of your bad service. #terribleservice #terriblecompany #fixyournetwork

  • GunterNine Gunter Nine (@GunterNine) reported

    I think I discovered the issue with Cogeco's Router. They pushed Firmware last month, on something that hasn't had a publicly released FW update in 5 years.