Cogeco outages and service status in Prescott, Ontario

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Prescott, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prescott, Ontario

The most recent Cogeco outage reports came from the following cities: Brockville.

City	Problem Type	Report Time
Brockville	TV	18 days ago
Brockville	Internet	4 months ago
Brockville	TV	4 months ago
Brockville	TV	6 months ago
Brockville	Internet	6 months ago
Brockville	TV	6 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Route 17 To SkyCountry (@Mars_Robot) reported 5 minutes ago

  @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

• 
  DM (@RayzorLeafs22) reported 10 minutes ago

  Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps

• 
  Scott Dillon (@dillon4412) reported 10 minutes ago

  @cogecohelps Why are you making this so hard? I live a hour and half from Detroit. I want to get the Detroit feed every night. Cogeco for some reason never puts on the Detroit feed. I know it is not Rogers's fault. The one night I complained. Cogeco during the game flipped to the Detroit feed

• 
  HumbertOst (@christiancont) reported 10 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported 11 minutes ago

  @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 12 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  Cam Wilson (@camwilsonmusic) reported 16 minutes ago

  @cogecohelps @Amanda90097805 Cogeco, Write something original. Did you have AI make up your service pricing as well?

• 
  THE Debster Mistress 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 🖤 (@Debstermistress) reported 16 minutes ago

  @cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

• 
  HumbertOst (@christiancont) reported 22 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Randan (@snake__rat) reported 22 minutes ago

  If @cogeco was any worse of a service they’d be @ServiceOntario