Cogeco

Cogeco Outage Report in Prescott, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Prescott, Ontario 02/02/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prescott, Ontario

The most recent Cogeco outage reports came from the following cities: Brockville.

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City Problem Type Report Time
CanadaBrockville Internet
CanadaBrockville TV
CanadaBrockville TV
CanadaBrockville Internet
CanadaBrockville TV
CanadaBrockville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ToddTates007 Todd Clancy (@ToddTates007) reported

    @_chris905 @Niagara_411 If you’re talking about cogeco not having the infrastructure that is incorrect. Literally every other internet service that uses cogeco lines is fine. It’s the same issue that happened the other day. The problem is leadership at cogeco and not fixing the root of the issue.

  • ahmose_I Hany Girgus (@ahmose_I) reported

    @cogeco Guys, it’s getting to be too much. I am very close to make a decision to switch a more reliable service provider. Also, why do we have to pay in full for a service that is so unreliable?

  • OGkwlfca kwlfca (@OGkwlfca) reported

    @cogeco Why is customer service completely unavailable?

  • JanettaHowson Janetta Howson (@JanettaHowson) reported

    @cogeco Maybe if Cogeco didn’t lie about their products, eg fibre optic cables being installed, they wouldn’t have these problems. Hopefully Cogeco senior employees will start investing in Cogeco products and employees instead of taking the money for themselves.

  • RONbMILLS Ron Mills (@RONbMILLS) reported

    @cogecohelps @cogeco fix your DNS issues or accept defeat and tell users how to update their DNS settings on their router to Google’s 8.8.8.8 and 8.8.4.4. You just saved a bunch of teachers and students griefs.

  • ahmose_I Hany Girgus (@ahmose_I) reported

    @FarahNasser Well, that if your internet service provider is reliable, not @cogeco

  • theadamroman Adam R (@theadamroman) reported

    @cogeco Another fail Tristan

  • LiaDePauw Lia De Pauw (@LiaDePauw) reported

    @alcdsb @cogeco How is attendance being tracked during the shut down? My Gr 1 is already proclaiming virtual learning boring and that he wants to quit. This format is not appropriate for early learners. It’s not necessary in our region either. Dropping out is 100% understandable.

  • Outnumbered5_1 Craig (@Outnumbered5_1) reported

    @cogeco Since Cogeco probably doesn’t want you doing so, for those that know how, this issue can be resolved by changing your DNS server on your modem/router settings. Google’s DNS server is 8.8.8.8 or 8.8.4.4.

  • leo_tirone Leo (@leo_tirone) reported

    @cogeco I hope the proactive update is better than this because I’ve been down for 1.5 hours and finally heard from someone.