Cogeco Outage Report in Surrey, British Columbia
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (41%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Wilson
(@Ottawan81) reported
@cogecohelps @cogeco Yes, I've tried calling and you guys put a password on my account that I never chose and was not advised of, so I am unable to make changes to my account. No one ever provides solutions to this problem. It's my account and I can't do anything to it. I'm just going to cancel it.
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Taylor Ando (Imeson)
(@TaylorImeson) reported
I am amazed every day at how awful the Epico service that @cogeco forced me to get is.
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Aidan burgerking
(@AidanMcheese) reported
from
Kingston, Ontario
Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao
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Adnan M
(@Adnan_M01) reported
Extremely disappointed with @cogecohelps customer service. We went in and changed our modem, reset it 100 times, and patiently waited on a call for 1 hours only to hear that the earliest COGECO could send a tech is after 3 days.
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Cass(andra) aka Ambuface
(@orangeambu) reported
Hey @cogeco or @cogecohelps is there still a connection issue with the internet still because my modem doesn't work the power light is on but everything else is not or flashes orange when there's a problem.
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Dj
(@DJennings2012) reported
@TekSavvyCSR @TekSavvy Cogeco tech arrived today, 4d w/out iinternet/voip service. Turns out, AS WE SAID on Wednesday, our service went out within 5 min of the cogeco truck arriving at the house next door. Apparently the tech took OUR line and connected it to the house NEXT DOOR. NOT IMPRESSED!
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trig
(@golbmchallenge) reported
@Sportsnet how have you not fixed the Cogeco login on iPhone app? It has been THREE MONTHS! At least! Ffs! Get it together! You sign in and then it takes you right back to the page asking you to sign in. Can’t use the program AT. ALL.
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Yvette H 🇨🇦
(@Y_vettey) reported
@cogecohelps It would be great if Cogeco EVER helped, but unfortunately I will need to go to another provider for customer service. Is there any company out there with good customer service? #Rogers where are you, please come to my town I beg you!
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Simon Kay 🏴 🇭🇰 🇨🇦 🇺🇦 🍀
(@scottishsimon) reported
Three months and we're free of @cogeco and the biggest misnomer @cogecohelps (helps!). The service drops out constantly. Right now is the second night in a row where we are in Belleville. Can't wait to get rid...
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Bob Smith 🇨🇦
(@RG_BobSmith) reported
@cogecohelps Hi Kim, doesn't Cogeco send out tweets when there are service interruptions instead of asking customers who don't have service try to go online?