Cogeco outages and service status in Surrey, British Columbia

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryP (@yarop) reported 11 minutes ago

  @KellySuzanne9 @corpcapture @cogeco Internet down in parts of Canada, too. Was this planned in advance? Is this some kind of testing of people's reactions? As WEF predicted large internet outages. Is very unlikely that all internet companies have problem exactly the same time. People be aware!!

• 
  Canadian Dividend Investing (@CDInewsletter) reported 15 minutes ago

  @kinisurrco Nice summary. I think your model is onto something, but at the same time I can't bring myself to buy more $T.TO (I sold $BCE.TO a couple years ago). That probably means it's a good time to buy. BCE is a no-go for me because I don't trust management. They're kings of saying one thing and doing another. Rogers I don't love the focus on sports franchises. Quebecor is still my favourite in the sector. Only a tiny bit more expensive than Telus on a P/FCF basis, but better balance sheet, a dividend that should grow, and a more focused company. Honourable mention to Cogeco too. Think they sell the U.S. part of the company and use the proceeds to pay down debt/do a buyback. They may even potentially take the company private.

• 
  Connor✝️ (@SportsDynamics9) reported 15 minutes ago

  @cogeco wifi down in cornwall is this server wide?

• 
  Tyler Sommerville (@keithurbfan) reported 17 minutes ago

  @kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash

• 
  🇨🇦Canada United (@Charles65350398) reported 20 minutes ago

  @Reil76 @Bell Same here for years. Everytime i'll get. "I will send you a new reliever" Can i have a technician come out? "You dont need one" On to the service department. Within 2 seconds, it will cost you $75 dollars. I wiuld switch but Cogeco would have to dig up my driveway

• 
  Lexi (@Lexi58746074319) reported 22 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 24 minutes ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

• 
  JerryP (@yarop) reported 26 minutes ago

  What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

• 
  Dianne Williams (@SDM_1900) reported 29 minutes ago

  @cogeco Still problems!! Phone goes dead.

• 
  Lexi (@Lexi58746074319) reported 31 minutes ago

  @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.