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Cogeco

Cogeco outages and service status in Surrey, British Columbia

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • oiler3535
    Kris (@oiler3535) reported

    @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

  • AnnTipathy1752
    SugarHiccup (@AnnTipathy1752) reported

    @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

  • IFcomic
    Iqbal Faizer (@IFcomic) reported

    @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.

  • solkumar
    Loud mouth (@solkumar) reported

    @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

  • rraj2k12
    Shan Kumar πŸ‡¨πŸ‡¦πŸπŸ‡¨πŸ‡¦ (@rraj2k12) reported

    @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

  • charmedone11
    Tatted_Stephen82πŸ‡¨πŸ‡¦ (@charmedone11) reported

    @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful

  • jhnmchnry
    John McHenry (@jhnmchnry) reported

    @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.