Cogeco

Cogeco Outage Report in Surrey, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 07/15/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (66%)

    Internet (66%)

  2. TV (13%)

    TV (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • winstarvander Chris Vander Doelen (@winstarvander) reported

    @cogeco fibre is still dark. Site says an outage in the area (no kidding). @Bell is installing fibre around the corner, so . . .

  • ZussMC . (@ZussMC) reported

    @cogeco how to report an outage?

  • winstarvander Chris Vander Doelen (@winstarvander) reported

    @Cogeco fibre is dark in my neck of the woods right now. Down about five minutes, so far.

  • Mars_Robot #SupportAiResearch (@Mars_Robot) reported

    With @Sportsnet adjusting to a double digit increase in prices, you can bet there will be more searching for the same torrent darknet fix on @Cogeco x XXX. No support offered by payola @ONBigCityMayors who have not said if RIng Of Fire will be part of that.

  • Mrjohnnycz john (@Mrjohnnycz) reported

    @Bell_Support You Technical support was terribly rude and ignorant, I just bought @cogeco I'll be canceling @Bell once I'm hooked up with the new internet! you should forever that service tech or you will lose more customers, if you actually care

  • Highminded42 Pat Highminded (@Highminded42) reported

    @cogeco Intenets been down all day. You guys got an ETA on the fix?

  • _bpaiement BP (@_bpaiement) reported

    🧵4/6 Cogeco initially refused to send another technician. After significant escalation through OXIO, they finally agreed to another visit—only to cancel it three days later, claiming there were “area-wide issues.” These are unrelated to my problem, which continues unabated.

  • _bpaiement BP (@_bpaiement) reported

    🧵5/6 This is what passes for support when there is no meaningful competition. My only alternative locally is Bell’s DSL at 50 Mbps, compared to my current 1000 Mbps service—an unacceptable downgrade. All other ISPs in the area rely on Cogeco’s infrastructure.

  • _bpaiement BP (@_bpaiement) reported

    🧵2/6 My internet service was stable for years. The problems began immediately after Cogeco’s technician installed service for my neighbour, who is also with OXIO. Since then, I have experienced constant outages—each requiring a manual modem reboot to restore connectivity.

  • JKT Jeremy Thommy (@JKT) reported

    @cogecohelps Thank you! I did get through eventually & spoke to Amy at Retention. A question though - in every customer focused industry, loyalty is rewarded. But at COGECO , i end up paying higher charges every year. And the explanation given is that I had a promo rate! Why?