Cogeco

Cogeco Outage Report in Surrey, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 12/10/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • lucs100d lucas (@lucs100d) reported

    @cogeco can't believe you charge MORE for an internet tv service that's far less consistent than cable AND more restrictive. ******* brutal when the entire province is watching this

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco they sent me pods which I pay for to extend my wifi. The fine print is that they will monitor my internet and adjust the bandwidth accordingly. I want the 1 terabyte I pay for not 55 mb download I’m constantly get messages from my smart home internet down now restored.

  • Rudders Rudders (@Rudders) reported

    @cogecohelps I have just had pods added to my wifi but cannot finish set up as the Cogeco WiFi app won't let me sign in... any suggestions? Engineer has left.

  • Sugarwaterbaby SWB (@Sugarwaterbaby) reported

    Anyone else having internet problems in Burlington? #cogeco

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco hire tech support that understands MB is to Terabyte honest to god wtf did you hire? She said she was new I told her my speed speed is 1 terabyte but I’m only getting 15 mb. Didn’t understand.

  • SZmenak Suzi Z (@SZmenak) reported

    @cogeco I am trying to cancel my internet service because it’s unreliable and you have me on hold for 30 minutes!! Such a bad customer experience.

  • Living4_Today Live4Today (@Living4_Today) reported

    @NikkiC1245 Same here. @cogeco epico service has been an utter disaster. I will be changing service providers. Can’t take this crap any more.

  • Bill59403860 Bill (@Bill59403860) reported

    @cogeco you're killing me here! Trying to watch the @BlueJays and your service keeps freezing. Do better.

  • TerryLi57909147 Terry Little (@TerryLi57909147) reported

    @cogeco please cancel Terry L.

  • OTWDylan Dylan (@OTWDylan) reported

    @ehSAUCE @cogeco oh ya also, when u call for customer service, it's their Windsor call center. One time we had our fiber line go around 5pm and they still came out to fix it that night.