Cogeco Outage Report in Surrey, British Columbia

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

1. 

   Internet (40%)

2. 

   TV (40%)

3. 

   E-mail (8%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• Supercal (@canadiancal30) reported 5 seconds ago

  @BoehlerVaughan @Rogers That's the problem with Canada allowing a monopoly on communication/digital services. You, in a more rural area have little choice. Mind you, same here with Cogeco. But I don't have an issue with Cogeco, they've been pretty good all these years.

• Yvette H 🇨🇦 (@Y_vettey) reported 2 minutes ago

  @cogecohelps I did and of course ten minutes in he disappeared, no response once again. Cogeco customer service is terrible

• rae ann asselin (@ragell) reported 4 minutes ago

  @cogeco having problems with my epic tv. Getting this error when trying to watch my pvr recording. Plus one recording didn’t today. Error code 4-44-3043

• trig (@golbmchallenge) reported 8 minutes ago

  @Sportsnet how have you not fixed the Cogeco login on iPhone app? It has been THREE MONTHS! At least! Ffs! Get it together! You sign in and then it takes you right back to the page asking you to sign in. Can’t use the program AT. ALL.

• Wilson (@Ottawan81) reported 14 minutes ago

  @cogecohelps @cogeco Yes, I've tried calling and you guys put a password on my account that I never chose and was not advised of, so I am unable to make changes to my account. No one ever provides solutions to this problem. It's my account and I can't do anything to it. I'm just going to cancel it.

• Aidan burgerking (@AidanMcheese) reported 14 minutes ago from Kingston, Ontario

  Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao

• wade ellis (@fubarhockeynut) reported 16 minutes ago

  @cogeco @cogecohelps seriously can your team fix the internet and cable!!!!! Either that or your CSR’s enjoy hearing my voice as I am calling daily or multiple times in a day. AND I HAVE TO UNPLUG AND PLUG THE MODEM BACK IN. WHY???? Why I pay good money for your garbage product!

• Wilson (@Ottawan81) reported 16 minutes ago

  @cogecohelps @cogeco I've called in, this is how I know it's a problem. Three times I've called to one of your agents and they end the call when I say I have no PIN. I appreciate your attempt to placate me, but it hasn't helped at all.

• ChrisPBrinks (@Chrispbrinks) reported 17 minutes ago

  @gramshelper @pdejager @CheriDiNovo I’ve searched Ontario and the prospects for affordable rent for a 3 bedroom house are not promising and when I find affordable the bell/cogeco service availability tools show I can’t get sufficient connectivity for my WFH job.

• Skiingmom🙋‍♀️🎿❄🇨🇦🇦🇹🍻 (@Skiingmom2) reported 18 minutes ago

  Hey @cogeco what's up with Webmail? Keep getting errors.