Cogeco

Cogeco Outage Report in Surrey, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 12/13/2025 22:45

December 13: Problems at Cogeco

Cogeco is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dieanne_arts diane 💕 (@dieanne_arts) reported

    i was just gonna tweet bout how cogeco is down in ontario but whoops its back for me

  • Timi_TV_ Timi (@Timi_TV_) reported

    @cogecohelps Imagine paying for internet and having to fix the DNS yourself. Big middle finger from cogeco to its customers

  • Sparks_DJH David (@Sparks_DJH) reported

    @AlexandraMazur1 just want to let your readers know. The cogeco internet outage is related to their DNS servers. If they change their dns settings to google's 8.8.8.8 and 8.8.8.4 they will be back online

  • tkmaccers Tracy McDonald (@tkmaccers) reported

    SWPS , some stf & stdnts may be expc’g the following. Cogeco posted: we are investigating an issue impacting our Internet services. Our technicians are working to resolve this situation as soon as possible. @SandwichWestPub @kathlearn @toddawender

  • agarwalsomya123 somya agarwal (@agarwalsomya123) reported

    @cogeco Hi @cogeco @cogecohelps this is to inform you that my internet started working suddenly. Not sure if the issue is fixed permanently or internet might go out again. Thanks for your efforts.

  • JAD216 John Dennis (@JAD216) reported

    @CHEXNewswatch It came back on , but it is slow response. I would think that it may be by-passed the issue for repair thus becoming SECOND in line to host of Internet space. Seems every winter there is a fiber line cut or damaged beyond Cogeco's control.

  • peggygrace71 Peggy Grace (@peggygrace71) reported

    @cogeco My internet is back on but very slow!!

  • aisforangelo Angelo Lariccia (@aisforangelo) reported

    @cogeco Appreciate any update asap, good or bad

  • kylenicoletti_ Kyle Nicoletti (@kylenicoletti_) reported

    Province wide internet outage? Hey @cogeco , figure it out

  • ArkhamBatGirl Camarogirl ☣️ (@ArkhamBatGirl) reported

    @cogeco Mines been down since 4:30am. I signed up for notification by text and never received a text about this outage.