Cogeco

Cogeco Outage Report in Surrey, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 12/31/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaraDu53667555 Clara Dubois (@ClaraDu53667555) reported

    @cogeco You Twitter lie to say that you were able to restore the service finally by 3pm? And pretend you did a good management? Number of affected customers doesn’t matter!! There is still NO internet connection!!! In DUNDAS/Hamilton, ON.

  • Vibrexrepairs Michael Hope (@Vibrexrepairs) reported

    @cogecohelps Since the issue this morning with loosing internet connectivity, my Wi-Fi modem that I rent from Cogeco has lost its network settings and now I can not access my Wi-Fi, the default password on the bottom of the unit does not work. How do I get my Wi-Fi back?

  • pixstrad astro-chalice world champion (@pixstrad) reported

    @cogeco Hi, having issues with the default modem user/pass not working, I require it to set up my wifi again (just factory reset the modem). Your phone support keeps giving me a busy signal. Appreciate any and all help.

  • pkriszenfeld Philip Kriszenfeld (@pkriszenfeld) reported

    @cogeco Not working in Dundas!!

  • Timi_TV_ Timi (@Timi_TV_) reported

    @NikCHussle @JunkNorth @cogeco Maybe but if everyone did it then it's a loss for cogeco, they expect people to take it and like it. Calculate 12 dollars to thousands if not more people and they will fix their terrible customer communication. We still havent been told what happened

  • cogeco Cogeco Connexion (@cogeco) reported

    Dear customers, We wish to let you know that the issue that resulted in intermittent access to websites or no service altogether for many Cogeco customers today is now resolved. Our engineering teams worked diligently throughout the morning and early afternoon... (1/2)

  • ClaraDu53667555 Clara Dubois (@ClaraDu53667555) reported

    @cogeco I have rebooted. Still not working. 31 West Park Avenue, Hamilton, ON

  • Bunsonrocknsto1 Bunsonrocknstone (@Bunsonrocknsto1) reported from Norfolk County, Ontario

    @EstherGenRiseUp @AliAnne2010 @fordnation Probably a Cogeco problem.

  • bj_pitt Barb Pitt (@bj_pitt) reported

    @cogeco Still not working 🙄

  • Outnumbered5_1 Craig Wilkie (@Outnumbered5_1) reported

    @Cryptics13 @cogeco And thanks for this too. Although maybe it would have been useful to those that didn’t know that a DNS server change would fix it to share that earlier?! Possibly not so ‘simple’.