Cogeco outages and service status in Surrey, British Columbia

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sckurt Cobain 🇨🇦 (@SckurtCobain) reported 5 minutes ago

  @MikeDoris @cogeco How does one line cause a province wide outage?

• 
  Lesley (@Lesley_Bergen) reported 6 minutes ago

  I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

• 
  Gem (@gem_ilm) reported 7 minutes ago

  @zubic_eth @cogeco @Starlink they should fix up. we got issues with network providers too.

• 
  Rod Marois (HE/HIM) (@patchcollecter) reported 8 minutes ago

  WAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::

• 
  Phil Nickerson (@PhilNickerson2) reported 11 minutes ago

  Hey @cogeco, your internet service is appalling. Starlink, here we come. 🤬

• 
  Patrick (@pnbbeall) reported 13 minutes ago

  By the looks of Twitter @cogeco can't keep it's internet going. But that doesn't mean you'll get any money back for the service they are not providing.

• 
  Kenbmac (@kenbmac) reported 13 minutes ago

  @cogeco My service is so slow I can hardly get online. Seguin, On

• 
  Paul (@PaultiPlayer) reported 16 minutes ago

  @cogeco **** you guys. **** you guys for charging for equipment I don't want to ******* keep. Get charged $300 for obsolete ****, then I have to wait till monday to get anything done? **** off you have lost a ******* customer.

• 
  🎮Joey🎮 (@BlazeFirestorm) reported 16 minutes ago

  @status_is_down Update: Cogeco texted me about a power outage and they are going to keep us updated.

• 
  Lexi (@Lexi58746074319) reported 18 minutes ago

  @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!