Cogeco

Cogeco Outage Report in Surrey, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 12/02/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ArenEternal LGBTQIAPoss (@ArenEternal) reported

    First day out of pride month and Cogeco is already being transphobic by having my net go down when I'm trying to start stream 😔😔

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    The @cogeco hold music is the final insult....a fingerstyle guitar rendition of Phil Collins' 'Against All Odds'. On repeat. No beginning, no end. No resolution of chords or melody. Maddening! 😣😵‍💫 4/

  • paulCanada1972 Paul from Canada (@paulCanada1972) reported

    @mikelaw86 @solkumar @cogeco They told me that the increase is to cover improvements in their service. I have only been on a month so I have yet to see this, but I can say that they claim it is up to 1000mbps, but the max my tests have shown is 700mbps, and my game consoles never test above 200mbps.

  • gluteusMATTimus Matt Watson (@gluteusMATTimus) reported

    @cogecohelps So I have a question. I complained about services and outages and now I just got an email a week later saying I’m getting state home of $6 for internet AND $6 for tv? Your service isn’t worth what we pay now. I’ll be cancelling before this takes effect. Bye cogeco

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    So, I tried to cut the Cogeco cord today. Had to call 3 times. Spent over an hour on hold only to be hung up on. Spent another hour on hold only to have to tell the rep 4 times I want to disconnect my service. 1/

  • tnt_trevor Trev (@tnt_trevor) reported

    @JamesJoYo @cogecohelps People can't fathom the cost and amount of work it takes to provide such lines, and the fact that it's not up to cogeco to provide them, it's up to the towns, municipalities and cities they are being provided to to front that bill, so your issue should be with your local town.

  • TheBadge13 Badge (@TheBadge13) reported

    @ElSeldo @KatyaKnappe You're not with Cogeco i take it? They're pods solve that problem

  • ajp70 Andrew Pedersen (@ajp70) reported

    @cogecohelps Good morning Karen. I had to terminate my service for next week, but I forgot to ask the agent what I need to do with the modem. Will Cogeco send a box and/or prepaid shipping notice or do I need to drop that off at a Cogeco store? Thanks.

  • hmarcbower H Marc Bower (@hmarcbower) reported

    @cogecohelps @cogeco Hey, so I see my monthly rates are going up so you can improve your network... yet you don't seem interested in improving it in MY area... why am I subsidising people getting gig internet when I can't even get 1/6th of that?

  • solkumar Imperfect Christian (@solkumar) reported

    @maureen_maxim @cogeco @Cogeco quickly responds requesting to DM.. their standard response is “ I get that rate increases can be frustrating, but they are part of our effort to keep improving our network and services, especially with all the inflating costs” - #Cogeco SUCKS!