Cogeco outages and service status in Surrey, British Columbia

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rae ann asselin (@ragell) reported 5 minutes ago

  @cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this

• 
  Sampson.d.ramm (@SampsonRamm) reported 5 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Ultra MAGA Kelly (@KellySuzanne9) reported 10 minutes ago

  @corpcapture @cogeco All internet down around central Texas. Was this an attack ?

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 10 minutes ago

  @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

• 
  Fyble (@Fyble) reported 20 minutes ago

  @cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 22 minutes ago

  Looks like @Cogeco has a major outage in Trenton and maybe even wider.

• 
  Evan Cochrane (@cochrane_evan) reported 26 minutes ago

  @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

• 
  kait/POODY (@kitty_kattkait) reported 27 minutes ago

  @keithurbfan @cogecohelps NO ******* **** HAHAHAHAH did I say a cogeco employee did it on purpose or that they’re too ******* slow? No you **** all I said was the internet was down and where I was located you ****

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 28 minutes ago

  @cogeco @cogecohelps Do you think people have no jobs, that your accounting dept closes at 5PM ? How is some one who has to work during the day, supposed to get help ? How am I supposed to pay my Mobile bill or setup payment, when your online portal doesn't have this option ?

• 
  The Son of God (@touchescodling) reported 29 minutes ago

  @natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems