Cogeco

Cogeco Outage Report in Surrey, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 11/25/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (41%)

    TV (41%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jrmiller24 J Miller (@jrmiller24) reported

    @cogeco I thought you said you fixed the problem? It's only days later and more connection issues. What gives?

  • jenlcz28 Jen (@jenlcz28) reported

    @cogeco are your cust. Service phone lines down? Trying to call to upgrade service and it keeps going to busy.

  • jsmithmasters1 Jesse (@jsmithmasters1) reported

    @cogeco I didn’t complain the other four time service has gone down, but now that it is happening a couple times a week... what is the plan to correct ongoing issues!?

  • MsRandalll Cassie Randall (@MsRandalll) reported

    @cogecohelps We have been trying to get ahold of @cogeco for 9 days now. Your line is constantly business and your live chat is unable to help us. We spend a lot of money on internet and have been great paying customers for years...and our careers rely on the Net! Please help?!

  • cmp1975 Chris Powell (@cmp1975) reported

    .@cogeco Hi Cogeco, internet down again, convince me why I stay with you? Are there plans to improve the network any time soon? Discounts for half assed service?

  • MO_INKS INKS (@MO_INKS) reported

    @cogeco Every morning I am experiencing slow and laggy Internet, if not a complete outage. I'll be contacting you via phone later today but rest assured this is unacceptable.

  • CarriesDesk Carrie Trembinski (@CarriesDesk) reported

    @cogeco I’m experiencing a total internet outage in #Burlington this morning. Any updates?

  • skistheday Skistheday (@skistheday) reported

    @cogeco thanks for the email yesterday apologizing for recent internet problems...but when I pay for full high speed unlimited internet that's what i expect with 2 adults working and 2 kids schooling from home! Otherwise reduce my monthly bill!

  • Keaters44 Scott Keats (@Keaters44) reported

    And was able to set up my channel options I see it is not a available. I am close to cancelling over this because of a stupid move by @cogeco marketing. Step up and fix this now since I have Epico. No fair since CP24 is essential to this household. #cp24 #pissed #cogecoblunder

  • AVictoriaHB Amanda Victoria (@AVictoriaHB) reported

    Honestly, I never complain but like my cogeco Internet has gone down 3 times in 2 weeks. For seriously hours at a time. I don’t even have kids in school and blessed for a work phone to pull data from - this is just seriously uncalled for and is getting annoying #Cogeco