Cogeco

Cogeco Outage Report in Surrey, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 12/19/2025 20:40

December 19: Problems at Cogeco

Cogeco is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RoninCabal derek shaver (@RoninCabal) reported

    @cogecohelps Thanks the issue is fixed but it appears that your outage fried my router and a very rude rep from @cogeco insists that they're not responsible for damage to equipment that we chose to connect to their equipment. Totally unacceptable and an awful way to treat a paying customer.

  • Terry92149751 Just Me (@Terry92149751) reported

    Home internet has been down for about an hour @cogeco @cogecohelps Any issues in Hamilton? My cable is working fine...

  • cmndrcrxss Cross (@cmndrcrxss) reported

    @cogeco fix your ****.

  • redmistlord Squirrel_killer- (@redmistlord) reported

    @VMediaCSR Where do I contact someone to cancel my service. I am just going to go to Cogeco and accept the higher price because you guys are useless.

  • Zedz9756 Zedz (Open Commission) (@Zedz9756) reported

    Just saw a Cogeco ad that called itself world class. Yeah- WORLD CLASS MY ***. Dont buy Cogeco. The TV stuff isnt worth your internet being inconsistent as **** and cutting out at the WORST TIMES.

  • blairs1 Stephen Blair (@blairs1) reported

    @cogeco received new modem a few weeks ago, different setup than old. just found a box (stay at home order), will get it in the mail tomorrow. hopefully no issues with the delayed return... trying to find a box and packing material provided to be more challenging. @cogecohelps

  • DanLeFave Dan LeFave (@DanLeFave) reported

    I hate to talk negative about Cogeco services @cogecohelps. But internet is supposed to be up to 1GB but I am only getting around 100GB download and 6GB upload today when doing a speed test on a wired connection. What's the solution?

  • pauliswalrus paulrus (@pauliswalrus) reported

    Hey @cogecohelps @cogeco no service in Burlington area. Says no outages in our area. Will this take long. We work from home? Have tried all troubleshooting. All lights are on and green

  • JennaMit Jenna Mitchell (@JennaMit) reported

    @cogecohelps @cogeco Thanks for the reply! We have a few times now and still not working.

  • BrickHuntsville The Brick Huntsville (@BrickHuntsville) reported from Huntsville, Ontario

    @StefanM411 Damn missing it -Power and Cogeco outage in Huntsville