Cogeco

Cogeco Outage Report in Surrey, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 11/30/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • barbclarkross BarbClarkRoss (@barbclarkross) reported

    So, 15 minutes before the start of Game 7, our cable went out. This the 3rd playoff game where the cable has gone out. WTF, @cogeco. #wantitall

  • RandyDRoss DoubleR (@RandyDRoss) reported

    Congratulations @cogeco. Spotty cable TV signal for a month, multiple service calls made, now Game 7 of the ALCS and what happens? #YouSuck

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps How not to handle customer complaints Part 2: Also DM'ed my Account Number to @cogecohelps no response yet. Latest outage 2:15 PM. @cogeco

  • DogLifeOntario Bob (@DogLifeOntario) reported

    .@cogeco Do you know how ******* awful epico is? I want to jump out of a window every time i try (and I mean try) to watch it. Do ******* better!!

  • ellispaul88 Paul Ellis (@ellispaul88) reported

    @cogeco Nice work customer service! I was on hold for 75 minutes even though the estimated wait time was only a pathetic 45 minutes, and then you hung up without answering. I've now signed up with Bell Fibe and will cancel Cogeco if I can ever get someone on the phone.

  • krakusvw74 Krakusvw (@krakusvw74) reported

    Bye bye @cogeco Awful service is what made me change

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @cogecohelps @cogeco i have my service cut off last week, Oct 10. Why did they took the $72 from my checking account?…

  • MarkKennedyQW 🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Anyone else having issues with @Cogeco email service today. Very slow mail downloads and no outgoing mail is being sent. It's not specific to one device as I've tried on several. A little frustrating to say the least.

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps No Steven, thanks for YOUR PROFESSIONALISM in an awful experience! @cogeco has created a how to book for completely lack common sense. For future reference the simplest answer, is usually the correct one. When a timeline begins with company maintenance, maybe begin with that

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps Steven I DMed you. Tech just left & surprise there's nothing wrong with the lines as previously stated on numerous calls w/ Tech support & yday with their manager. @cogeco & @cogecohelps this has got to be the worst customer service I have ever seen. Times internet down 163