Cogeco

Cogeco Outage Report in Surrey, British Columbia

Some problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Surrey, British Columbia 01/15/2026 17:55

January 15: Problems at Cogeco

Cogeco is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Logansenese Logan Senese (@Logansenese) reported

    @cogecohelps I’d love to know why cogeco is consistently slow or going out around the mewburn area, I’ve called tech support in the past no fixes, reset modem fixes for a couple hours. Really debating on switching, we pay for the “fastest” service and getting 1/2

  • plmccarthy Petey (@plmccarthy) reported

    @cogecohelps I have a *temporary* cable strung through the trees in my front yard… and it’s been about 2 years! I called to remind Cogeco weeks ago. I have not heard back. Can someone contact me to fix this please!!

  • 2rdubyaz Russell (@2rdubyaz) reported

    @IBeatUpCakes @itsmikemade @cogecohelps If you check downdetector dot ca and reddit posts its a ton of ppl in Ontario and northeast and mostly Cogeco customers, so its related to a problem at a data center? Either way I don't think its a modem issue.

  • Techtot It's ya boi thiccmcbiglick (@Techtot) reported

    Cogeco needs to get their **** together. ~900mbps Down and only ~30mbps up is some ******* bullshit.

  • IBeatUpCakes I Beat Up Cakes (@IBeatUpCakes) reported

    @2rdubyaz @itsmikemade @cogecohelps My buddy last night was having major issues connecting and when he finally did, he was lagging a lot. He’s with cogeco too, I’m with Bell, had no issues, you guys still can’t connect? He’s not able to.

  • tooltalkcanada Tool Talk Canada (@tooltalkcanada) reported

    @cogecohelps We're cogeco customers in Sarnia and Ch 819 CTV News has been pixelated with bad audio for two days now. All other channels are fine, but 819 is unwatchable. Any advice?

  • mfrank410 Mike Frank (@mfrank410) reported

    @cogecohelps any updates on the Welland outages? I work from home. Little concerned because the Cogeco status web page says estimated time for resolution is 8:45pm????

  • caitlinmills082 Caitlin Mills (@caitlinmills082) reported

    @Bell in March I called you, I was told my bill would be $180, I called for my previous bill and they said this bill it would go down. It still hasn't. I should have just made the switch to cogeco.

  • LeafsAllDayy Ah yes, the ***** Leafs. (@LeafsAllDayy) reported

    Sweet gonna miss most of the game tonight because cogeco ETA for resolution is like 9pm

  • itsmikemade Michael Somerville (@itsmikemade) reported

    @cogecohelps does cogeco have the ability to block Call of duty ? we can get connected to the servers tonight. No issues, noone having issues other than us. Thoughts ?