Cogeco Outage Report in Thunder Bay, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Cogeco
Cogeco is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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MJW
(@321MW321) reported
@cogeco I’ve had your EPICO service now for a month. Multiple times throughout the day all internet and tv goes down. Often for only a couple minutes but let’s be clear this is a major issue. Tired of hearing my kids and wife let me know every time it happens daily.!
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Kevin Siddique
(@kboxlive) reported
@carrytelca has to open a ticket with @cogeco so this probably won't get resolved tonight. CarryTel's support closes at 7pm. I don't know what I'm going to do about work tomorrow.
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DeePee
(@DeePeeTeeHee) reported
My cogeco internet is down @cogecohelps @cogeco anyone else ?!?
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𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛
(@MsChanandlrBng_) reported
@taylrg1 @cogeco ATP the entire world runs of Internet honestly so I don’t blame you it’s not a first world problem anymore!
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco I had to explain that I WFH and lost work hours. I also had to tether my phone so my family could have Internet. I also had to point out that I've been a customer for >6 years. The best they can do is 10 days credit plus $5. That's about $30 credit which I had to take or lose.
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Thelma Cameron
(@ThelmaCameron18) reported
@FairplayDesigns Cogeco is the same ! You need to call them, then they thank you for being their loyal customer for 30 years, BUT, they can't call you up and offer some great deal! You are forced to beg !
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🐮Red Bulls Bets🐮
(@RedBulls_Bets) reported
Send @bell to mars terrible thank you @cogeco for figuring it out in a hour not 14 days
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Ebby (Ebony) ΘΔ
(@UmberThetaDelta) reported
@Cirind_Dragon they suck in canada too lmao cogeco and bell can go suck a **** honestly it took cogeco like 6 hours or so to fix an outage today
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco The management team at @carrytelca called to talk about compensation. The original offer was credit for the 5 days of no service. That's about $12. That doesn't even cover the cost of gas to get the modem that I didn't need. I asked them to do better. Next offer was an extra $5.
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Kevin Siddique
(@kboxlive) reported
@carrytelca contacted @cogeco and a tech will be here on WEDNESDAY. That's 5 days without internet including 3 business days. I'm not even angry anymore. I'm at the point of not caring. I'm tired of talking to tier 1 techs and rebooting my modem when it's clearly not the problem.