Cogeco Outage Report in Thunder Bay, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (26%)
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Total Blackout (8%)
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E-mail (4%)
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Wi-fi (4%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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MB27
(@BuccioniMichael) reported
@cogeco in all sincerity I have to say you are the worst company I have ever dealt with. Your epico and internet service is abysmal, only topped by your ‘customer service’.
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clicker
(@clicksalot99) reported
@Sean58816482 @cogeco It will just die again in a few hours. Cogeco is thr worst internet company I have ever seen. They send "congratulations for installing your new modem" texts when it hasnt even showed up at my ******* house
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Social worker
(@liberatingfem) reported
Hi, our cable is working but not our wifi. That would mean it’s no longer a hydro issue but a Cogeco issue?
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MB27
(@BuccioniMichael) reported
@cogeco 6 skill testing questions to speak with an unqualified representative who keeps you on hold pretending to resolve your issue .
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Social worker
(@liberatingfem) reported
@elkenergyinc Power came on this morning on Patrick Cres however it has gone off for a few seconds twice this afternoon. Wifi and cable are still off due to hydro ( according to Cogeco). It’s frightening how vulnerable you are with no hydro and your cell phone is not working correctly
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Ivan
(@All4Thrills) reported
@cogeco Has there been any update to the ETA for service restoration? Are we talking hours or days?
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Ivan
(@All4Thrills) reported
@chuckiechan17 @cogecohelps @cogeco The website doesn't work. I called support and they told me they see there's an outage on my street but my postal code didn't return any issues on the website.
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Valerie Davies
(@vdavies65) reported
@cogecohelps I find it annoying to find my pin etc so can't you just check if others are having CBC break up like we are? We are in Kingston East. A yr ago Cogeco replaced the line to our house to solve the issue. Surely t can't be that again so you or CBC? I will wait till tomorrow.
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Anna Adragna
(@Adragna10) reported
@cogeco Kingsville has no internet either. We called at 7pm customer service told us should be on shortly. It's now 11:30pm still nothing.
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LisaLittleBear
(@LisaLittleBear1) reported
@cogeco I understand that the weather caused a huge problem, but not getting an appointment for five days to run a new cable line is ridiculous! It’s not like we are asking for new service to be installed, but we do need a working phone!