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Cogeco

Cogeco Outage Report in Thunder Bay, Ontario

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Deline2Pat
    PatDeline2 (@Deline2Pat) reported

    @ToddSmithPC @EOWC_ON @EORN_CA It is pathetic so help is much needed. We have Xplornet...they promised to upgrade their tower, it’s over crowded, still have not upgraded and still say “it’s coming”. Our internet is so unreliable and you don’t get near why you pay for. Bell won’t put up anymore towers...cogeco

  • caltek79
    Jay Callaghan (@caltek79) reported

    @FiskFoulPole @cogeco @cogecohelps lol...issues with Rogers customers as well so broader issue than just Cogeco.

  • Jrc_1982
    James. (@Jrc_1982) reported

    @cogecohelps @meSOclevergirl @cogeco Uhh what. You're going to get thousands of phone call and it will tie up your line. What kind of business puts something like onto the customer. The company should be proactive about this consider you can see everyone who's affected. I'll be switching companies in Feburary.

  • PaulHarryMartin
    Paul Martin (@PaulHarryMartin) reported

    @cogeco And the streak of not working continues.

  • iMike_M
    I'm Mike M (@iMike_M) reported

    Change the DNS settings on your Cogeco modem to manual and point DNS1 to 1.1.1.1 and DNS2 to 1.0.0.1. Problem goes away. #CogecoDown #cogecooutage

  • ericsonAVA
    eric dickinson (@ericsonAVA) reported

    @cogeco How about money off our monthly bills For Your lack Of service?? I’m not paying $100/ month for **** service

  • TJIRISH53
    TJIRISH (@TJIRISH53) reported

    @cogeco What was the issue????

  • _silvz
    sz.♡ (@_silvz) reported

    @ricardomwagner @cogecohelps @rivermeredith Yup. Just got it installed Monday. Already 2 outages lol. If this is what it’s like being a cogeco customer I think I’ll go elsewhere.

  • kenbuisman
    Ken (@kenbuisman) reported

    @cogeco Hi Cogeco. Where can I send the bill for the cellphone data that is being used to work from home, while your internet is down? Or can I just deduct it from my Cogeco bill? #Cogeco #cogecooutage

  • Rebeca37099299
    Rebeca (@Rebeca37099299) reported

    @cogeco Does anyone have their service back? Stoney Creek area and we still have no service.