Cogeco

Cogeco Outage Report in Thunder Bay, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thunder Bay, Ontario 01/02/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • nicholawalt Nichola Walt (@nicholawalt) reported

    @cogeco Why not tell customers that service will be down until December 26, then if you get it working sooner you’ll look like Rock stars? Having an automated time calculating 60 mins from time of inquiry is frustrating.

  • mobinfiltrator Paul Manning (@mobinfiltrator) reported

    @Violinzilla @cogeco Nothing to do with the storm. “Bad luck.”

  • SElsbury Scott Elsbury (@SElsbury) reported

    @cogeco Let’s be honest here , if it were sunny and 20 c out you would still have outages all over the province, customer service is not a priority regardless of the weather

  • Cokey_the_Bear John Sly (@Cokey_the_Bear) reported

    @cogeco What is the time frame for the Kingston K7M 9C9 area? We never lost power even though your outage page states that's the reason why. Can you elaborate?

  • iamjordanexpert Jordan (@iamjordanexpert) reported

    @cogeco It’s been down for 24 hours now, are we to expect compensation? The other companies are fine, as they prepared for the impending weather. Why didn’t you? This can’t soley be a hydro issue as there aren’t many.

  • thekage75 K. Jones (@thekage75) reported

    @cogeco The Cogeco website says there are no outages in my area, but I haven't had internet since around 10am. I've tried rebooting my modem but it doesn't help.

  • bbaguapura Barbara (@bbaguapura) reported

    @cogeco says issue resolved and over 24 hrs later no phone tv or internet. No one answers phones. Will anyone respond???

  • sianson79 Steve I'Anson (@sianson79) reported

    @MurphTWN Cancelled my Cogeco service call so they didn’t have to come tomorrow. Maybe ask Mark Robinson why he feels the need to be out, even in this.

  • Anthony_Bilotta Anthony Bilotta (@Anthony_Bilotta) reported

    @thekage75 @cogeco I had the same issue. Site said no outage in my area. I called Tech support at 5 and they confirmed an outage. Said we should be back up by 7:00. I can confirm that didn’t happen and pretty sure it won’t be happening soon.

  • CanadianGamble CanadianGambler (@CanadianGamble) reported

    @cogecohelps @SElsbury @cogeco Nah its everything can be the middle of summer and services go dead and then takes you guys hours to figure out the problem. Last summer they went out at least 5x for 4+ hours on bright and sunny days