Cogeco outages and service status in Saint-Quentin, New Brunswick

Problems in the last 24 hours in Saint-Quentin, New Brunswick

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Saint-Quentin, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John McHenry (@jhnmchnry) reported 8 minutes ago

  @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.

• 
  Wendy Stafford (@WendyStafford14) reported 10 minutes ago

  @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

• 
  Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported 11 minutes ago

  @NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.

• 
  Iqbal Faizer (@IFcomic) reported 12 minutes ago

  @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.

• 
  Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported 18 minutes ago

  @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 19 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

• 
  Mel 🇨🇦 (@Melbell1013) reported 23 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 26 minutes ago

  @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

• 
  Cogeco (@CogecoQC) reported 30 minutes ago

  @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

• 
  Cris (@Cricrifi) reported 31 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps