Cogeco outages and service status in Lac-au-Saumon, Quebec

Problems in the last 24 hours in Lac-au-Saumon, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Lac-au-Saumon, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Anderson (@CanadianCurmudg) reported 9 minutes ago

  @cogecohelps When will Cogeco resolve the email issue

• 
  Route 17 To SkyCountry (@Mars_Robot) reported 10 minutes ago

  @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

• 
  Dom (@Dom_Posts) reported 12 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  Cris (@Cricrifi) reported 15 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  Goddamngreek (@Goddamngreek1) reported 16 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Larry/Balker (@LSB1961LSB) reported 20 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  Norm (@quietlybless) reported 21 minutes ago

  @cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng

• 
  Bradsports (@Bradsports2) reported 23 minutes ago

  @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

• 
  Hen House Hockey (@henhousebetting) reported 23 minutes ago

  Big thanks to @cogeco for having my wifi down all day and tell it’s costumers it’s gonna be up by a certain time then delay it every hour and so on, I’m going back the @Bell I guess you get what you pay for!

• 
  Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported 24 minutes ago

  @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2