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Coinbase is a digital asset broker headquartered in San Francisco, California. They broker exchanges of Bitcoin, Ethereum, Litecoin and other digital assets with fiat currencies in 32 countries, and bitcoin transactions and storage in 190 countries worldwide.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Coinbase reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Coinbase. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Coinbase users through our website.
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Mobile App (46%)
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Website (24%)
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Login (18%)
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Transactions (9%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Coinbase outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jewar |
Mobile App | |
 Miami |
Website | |
| Reston |
Website | |
 San José |
Withdrawals | |
| Chicago |
Mobile App | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Coinbase Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Alex Vanian
(@LaCarGuy1) reported
@alexisohanian @brian_armstrong @alexisohanian let’s be fair. Ignoring people’s emails and questions is not a fair game. I hope u can grow some 🏀 🏀 and fix this ongoing problem within Coinbase. Prayers to god that u are reading this and getting to work. It’s our hard earned money that we input in your company
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Fi
(@Fi00019184) reported
@coinbase I have not been able to access my account for over a month now due to your ID Verification process and have not been contacted with any sort of update despite chasing. Please contact me to resolve the issue so I can access my money!
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AwesomeWaffle
(@waffleSupreme13) reported
@Dennis_James1 @coinbase No ****, the customer support is more like customer oppose, they are so pathetic. I have started using the Krypto App now [@letskrypto], they have way better customer support and also no trading fees, unlike these people.
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Bizi🇵🇰🇮🇪🇵🇸🕊️🍀
(@iibdii) reported
@coinbase U can't even service your existing customers. Joke of a company
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Joe L Hemenway
(@JoeLHemenway1) reported
@coinbase I would call this a complete failure in leadership @brian_armstrong. Continue to expand without the infrastructure to support the business - chasing top line when there is no infrastructure for customer support. Realign your resources to clean up your epic mess!
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Crypto Fo
(@XRPeeznutz) reported
@EddieHa35418086 @1CrypticPoet It is dumb that Coinbase and XRP seem so friendly yet coinbase refuses to support a top 10 digital asset
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BigNewt23✨🚀🌎🇺🇸
(@BigNewt23) reported
@coinbase How about launching a REAL Coinbase Customer Service in America!?? Crazy idea…I know! 🤯
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BesT
(@BesT12377) reported
@coinbase worst customer service
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CryptoLesha
(@CryptoLesha) reported
@the30rack @ElephantNFTS I'm not invested in this project but I do feel bad for everyone that got rug pulled by this guy. Just a question for the more experienced: if he transferred the funds to Coinbase, they must have some sort of ID from him, no? Is there any way they can block/refund the funds?
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AwesomeWaffle
(@waffleSupreme13) reported
@john_ziobro @coinbase It's just pathetic how now even scammers have started replying to the tweets we do in order to air our grievances, the customer support is way worse though. Have shifted to using the Krypto App [@letskrypto] they are way better when it comes to customer support and other things
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Shahinur Rahman
(@shahinengg) reported
@coinbase / @CoinbaseSupport I am very frustrated and upset about coinbase support. Submitted info more than 2 weeks to verify account. Still pending. If you do not want to verify, just allow me to withdraw my investment.
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Jqb
(@cryptoJQ) reported
@coinbase Unfortunately I was a victim of "sim swap" scam. I contacted support as soon as I was aware of what was going on. I called a coinbase rep but all she said was that I should reply the emails sent from coinbase support providing no help at all. Still can't login!!
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Cardano & Bitcoin
(@steelers_felix) reported
@GsdXrp @disclosetv @coinbase Wait till they realize their customer support sucks. I am still.waiting for a reply from three different questions on DM.
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Buck
(@buckcrypto) reported
@Coinbase support is beyond painful. It would not take much for someone to take there market share. They make very little easy and haven’t really kept up with the times and demand.
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KRISNEO
(@KnakknaK79) reported
I do like you’re app. I like that you educate/pay your users sometimes to learn about various crypto’s. It is clear #Coinbase is only meant for large $ institution/investors. #cryptocurrency is the future and you could help speed up the adoption if you didn’t turn off low $ users
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JCC 🔴
(@jcc_ag) reported
@CryptoBabes @GinisAlexander @CelsiusNetwork ✅Most coins are loaned out ✅Highest customer risk is 5% ✅Multi-party computation institutional grade custodian (=> than Coinbase) ✅Over $1B of company-owned liquid assets (aka insurance) ✅ Former Israeli intelligence in charge of security Can you do better than this?
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Debbie Cunningham
(@DebbieC44485702) reported
@1GARYC1 @coinbase I'm wondering the same thing Gary. Coinbase is fine one minute the next they lockup your funds with no explanation and no effective customer support. I don't think the Japanese will like this any more than US consumers. Legalized theft.
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Percy Rogers
(@PercyRogers3rd) reported
@brian_armstrong Your customer service is the worst on the planet. Coinbase has not future.
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Buck
(@buckcrypto) reported
Support from @coinbase is beyond painful. It would not take much for someone to take there market share. They make very little easy and haven’t really kept up with the times and demand.
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Karen Alex Vanian
(@LaCarGuy1) reported
@alexisohanian @brian_armstrong No you can’t. Maybe you should see all the cries for help with your customers servise. Horrible. Me as a Coinbase customer myself. Help Help Help
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Mistor Williams 🔭🔬💸🕵✍💭®™
(@Mistor_ME) reported
@CoinbaseSupport had small amount of funds in Coinbase didn't log in for several weeks funds everything gone when I did...acts like I am new client signing up for first time had setup everything correctly please explain where my account is etc
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James McNally
(@McNally3000) reported
@coinbase Can you explain why account activity is being locked for over a month to perform an identity verification that is supposed to take "a few days"? I haven't heard any other crypto platforms having this problem
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Boosted_Yota
(@Crypto_Lexus) reported
@CryptoBooyah @cutandpatz @shadybill2222 All Coinbase does is allow easier buying and selling for most people. Amazon, Microsoft, ect did not grow to hue companies just because it was easy to buy and sell their stock. We need real world usage, real examples of problem solving on a BIG scale.
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nudosupreme
(@nudosupreme) reported
@coinbase why cant i get help on my case i don’t understand how you guys can’t resolve anything
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Greenhead Cars Huddersfield
(@_imran_ali) reported
@CoinbaseSupport @CoinbasePro @coinbase it’s been over 3 months and my account is still under review for no reason.please can you activate so I can access my funds. Case#07140054. Thank you
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mmm tttt
(@mmmtttt16) reported
@coinbase @CoinbaseSupport @CoinbaseWallet your support is trash, have reached out to support countless times over the past 3 months w/o any help from support. sent a DM to your support team after they reached out to me after positing on twitter.... no response. garbage company
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jenny rebeca
(@jennyrebeca1) reported
@JaehunYun I have not been able to access my account for months, they do not give me an answer, they do not send you an email, they do not have support that is interested in their clients, my money with them. Made in @coinbase @CoinbaseSupport
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Bill Lucksted
(@Blucksted) reported
@Forddeb1 @moorerobin This is exactly why I have been working with Her signals cause i can't risk to have 6 figures just sleeping there in my coinbase not knowing what tomorrow holds for it
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lambosauce
(@cutandpatz) reported
@CryptoBooyah @Crypto_Lexus @shadybill2222 Binance cost me money by shutting down for updates conveniently when i had my buy order target sitting there. I missed it. i hate them and happy to pay more fees to coinbase.
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☠️ ReapDawg (Fat), A Family Company☠️
(@ReaperCancelled) reported
Coinbase claiming my 2-auth code that allows me to log in, somehow doesn’t work when I want to transfer crypto out hmmmmm really good service you have here @coinbase *******.