Diablo IV status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Diablo IV reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Diablo IV users through our website.

• Sign in (65%)
• Online Play (23%)
• Game Crash (7%)
• Glitches (5%)
• Matchmaking (1%)

Live Outage Map

The most recent Diablo IV outage reports came from the following cities:

City	Problem Type	Report Time
Natick	Game Crash	22 hours ago
Brussels	Game Crash	2 days ago
El Paso	Online Play	3 days ago
Paris	Online Play	3 days ago
Paris	Game Crash	4 days ago
Toulouse	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Diablo IV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@ocarinatactics) reported 56 seconds ago

  @Diablo @BlizzardCS ALL MY PAID DLC COSMETIC ITEMS WORTH ALMOST $300 ARE NOT SHOWING UP IN MY WARDROBE!! THIS IS UNACCEPTABLE PERIOD! U GUYS NEED TO FIX THIS ASAP PPL HAVE SPENT HUNDREDS OF DOLLARS ON ARMOR SETS, WINGS, ULTIMATE EDITION ITEMS ETC AND CANT ACCESS ANY OF IT!!!! GET THE PATCH OUT ASAP!

• 
  Choppymark (@MarkSmi27771714) reported 1 minute ago

  @Diablo having issues on battlenet launcher game wont open at all

• 
  Fate Of Nines - Construction Hiatus (@Fate_Of_Nines) reported 1 minute ago

  Hey @Diablo Sooo this is still an issue that's horribly frustrating. ;/ might we perhaps get some updates on bugs the team is aware of and are working on? That'd be really cool for the community. Communication is cool.

• 
  CasuallyPissed (@CasuallyPissed) reported 4 minutes ago

  @Diablo The one thing that really pisses me off is your total lack of self-reflection and zero effort to fix your past mistakes. This spitting in the players' faces is honestly a sad ******* story. You're just a bunch of irrelevant clowns, exactly like your paid actors — Wudijo, Rob, and the rest. And I, like a ******* idiot, still keep holding onto a tiny bit of hope that you'll finally learn from it, but nope.

• 
  Shawn Barry (@ShawnBa83745000) reported 6 minutes ago

  @MoxsyOG @Diablo Did your builds need retuning after being gone for awhile too? They changed so much my electric sorcerer was practically broken

• 
  Neruda (@ndrsnz) reported 6 minutes ago

  @Diablo After reaching lvl 25 on the free trial that started today players are getting an infinite crash on loading screen... hope you all , after the incoming hotfix will give a free copy of Age of hatred to all those players suffering your ineptitude. Collector edition one :)

• 
  Neil (@PickleTeh99749) reported 9 minutes ago

  A few random early-ish thoughts about @Diablo 4 after the latest expansion. They actually finished the story this time, and did it rather well I thought. I'm not much of a narrative person when it comes to games - give me the systems! - so I'll just say I enjoyed it well enough (more than Vessel!) and move on to end-game. TL;DR: Lots of cool and ever-changing ways to get access to and customise fundamentally underwhelming loot. While it's very casual, end game activity is almost completely nailed - lots of different things to do, all worthwhile in different ways, and the War Plans really tie it all together nicely. It's nice to flip between modes every few minutes and being rewarded for it - not just being stuck doing the same thing ad-infinitum. The two new classes are great additions. No real notes, but balance needs more time to shake out. I do find a lot of the warlock skills very visually busy however. The new skill trees are weird. Certainly there are additional ways to make skills fire off, and that's good, but it comes at the cost of oversimplification. I don't want Path of Exile trees, but picking 6 skills, each with 3 sets of binary playstyle choices (usually with an obvious correct choice) and then pumping all the remaining skill points into a generic "it's better now" stat is just honestly, shite. The new charms system isn't particularly interesting to me either. Really just more slots for +numbers and paltry set bonuses that continute to highlight D4's biggest ongoing issue... Builds, for me, have always been, and continue to be really uninteresting. Power interactions are super limited beyond "this skill increases damage, this skill deals damage." I also continue to dislike the legendary affix system. It makes builds feels so homogenous, and usually boil down "pump the numbers for one skill and spam it relentlessly." Skills don't tend to respond to eachother directly, only via triggering passive affixes: Using this one skill does 600% more damage and also makes it shoot out in different directions and also triggers another effect when it hits other targets. Essentially too many builds end being single button. With only additional skills being there to facilitate the speed / safety at which the single button is used. It all comes down to itemisation. Gear that offers only +damage, not interesting new ways for the classes mechanics to interact with eachother, with +damage as the end incentive for players that master it. D3's set armour bonuses understood this lesson, and while they essentially shoe-horned players into playing in very specific ways (Jade Harvester springs to mind), those playstyles felt fully formed and fairly singular. Some more complex than others, but there was choice. D4 by comparison forgets all that and says "Do whatever you like" and then presents players with legendary affixes that only work effectively in one way anyway. Pick a flavour of attack and pump it. It's such an irony: a single D3 class with their very restrictive sets have more actual play variety than most every class build combined within D4. I really hoped the combination of the affixes and the charms would fix this problem - and in theory they could - but it currently feels under-developed. I find myself trying to complete the season while being bored of using the same attack skill 99% of the time. I could respec (and have to refarm everything), I could start a new class, but I'll only have the same issue in a few hours time. It will play nigh identically, it will just look different. I hope the developers continue to work on the set bonuses. Make them compelling, with unexpected synergies, with rewards beyond single button damage spam. D4 is getting really close to being a game I can pour untold hours into, but the loot hunt still needs work in my eyes.

• 
  ⚰️ (@Bren_Downs) reported 9 minutes ago

  Hey @Diablo can we maybe fix the constant crashes on Xbox with the new expansion? That'd be stellar

• 
  vampy-bunny (@Vampy_bunny) reported 11 minutes ago

  @Diablo the gear that's given me bonus skill ranks keep bugging out i have to re-equip them to reactivate the bonuses pls fix

• 
  Devmen (@Masanimex) reported 13 minutes ago

  @Diablo @DemShenanigans Hey @Diablo is the server side issues fixed yet? I really want to play. Can't even select or make a character

• 
  Halabec (@HalabecG) reported 18 minutes ago

  @Diablo What the hell is with all of these softlocking quest objectives issues? I keep getting softlocked on quest progress and having to exit the client and redoing multiple objectives on multiple quests. This is ridiculous.

• 
  Itachski 😈🍬♦️🔪 (@Itachski1) reported 25 minutes ago

  @Diablo can y’all please fix the data retrieval error and the vram/ram leak that’s been plaguing the game since season 11 for me. It’s not my pc, it’s your game.

• 
  AIM_Aries (@siz_aries) reported 26 minutes ago

  @Diablo The game is crashing since the update and this is a world wide problem ye need fixing

• 
  ML (@parlxss) reported 29 minutes ago

  @DoktorHossa @themasterzahc @Diablo Yet the game works the problem wasn’t them or anybody really. It was all the people logging in at once. You one of few bitching over nothing bro like I said either play the game and cry and get rid of it. Welcome to online games idk how you never noticed it.

• 
  DangerNeverKnocks (@D_N_K) reported 30 minutes ago

  Hey @Diablo, @BlizzardCS D4 is great but please work on fixing the Mephisto encounter. I had to kill him 10+ times before the encounter would actually complete for credit without bugging out midway thru or at the end. The cutscenes fail to load and I’m stuck with a black background screen. All inputs and HUD/Minimap/menus work. Several ignored posts on your official forums for this issue. PS5. Sorc. Kthxbye

• 
  Riddikk187 (@riddikk187) reported 31 minutes ago

  @Diablo FIX YOUR ******* SERVERS!!!!!!

• 
  Jake Cochran (@JakeyDaytona86) reported 35 minutes ago

  @Diablo fix your ******* game. Handheld optimized my ******* ***. Game ******* crashes 7/10 opening the map. Forget about reliquaries that’s just a lost cause at this point. 🙄

• 
  Paul (@ocarinatactics) reported 35 minutes ago

  @Diablo @ZavenH I love I can’t access the $300 of paid dlc cosmetics I’ve spent the last 2 yrs not showing up?!? All my armor sets, wings, pets, ultimate edition items, everything is gone! This is UNACCEPTABLE PERIOD U GUYS GONNA FIX THIS?!? ANSWER ME

• 
  Jozz31 (@Jozz31_) reported 37 minutes ago

  Is anyone else having an issue where you pre-purchased the deluxe edition of @Diablo Lord of Hatred expansion and haven’t received your premium battle pass token that was included in that $60 purchase? In-game is saying I need to spend 1000 platinum for the battle pass still.

• 
  Riddikk187 (@riddikk187) reported 37 minutes ago

  @Diablo @Xbox Don't brag retards. Your servers are still **** and you have made zero effort to fix them. There is no ******* excuse.

• 
  Brandon Andrews (@Deontto) reported 40 minutes ago

  @Diablo Are you guys ever going to fix the stash space in D4? It's completely unacceptable. Especially if you play more than one class/build. You can even charge for them. So what's the point in not fixing it yet? Lazy? It makes the game worse not having the option to get more.

• 
  sil be (@coma_the_one) reported 40 minutes ago

  @Diablo after finish the a stage in eskalation dungeon get ported outside, could finish, wtf. happens now 3 times. fix this **** !!!

• 
  Marc (@PunisherVIII) reported 40 minutes ago

  @Diablo Got an invisible Wall in the rising Tide quest After completing the stronghold on the way… cant continuing the Story at the Moment pls fix this Bug asap -.-

• 
  Felipe Fabricio (@lipefabric) reported 49 minutes ago

  @Diablo Please fix the Jeweler; it's not recognizing the PRID runes I have in my inventory. Another problem: after using the Barbarian's "Mighty Throw" ability, it goes on cooldown and doesn't return; the ability icon is permanently grayed out and I can't use it.

• 
  𝕯𝖊𝖓𝖓𝖞 (@AmericanGamer24) reported 51 minutes ago

  @Diablo @Blizzard_Ent game is unplayable🔴... im Lagging & Rubber-Banding on PS5, played different games and had no lag or rubber-banding at all... this is also happening to PC players, have no clue on Xbox players

• 
  Bo jiden (@Hokage_2630) reported 51 minutes ago

  @Diablo Talismans are broken , some dont do the effect stated on them ... I have a seal that should unluck 6 slots ... I only get one

• 
  Mystic (@rainmakerrulz) reported 52 minutes ago

  @Diablo Constant crashing on Xbox! It’s really starting to get annoying! Had no problems when doing the dlc story but now after completion it crashes between 5/6 times very 20mins

• 
  Linkxs (@LinkXxs) reported 54 minutes ago

  @Diablo Fix your trash of a joke servers that keeps lagging what the f are we paying you money for

• 
  dom_something (@dom_something) reported 58 minutes ago

  @Diablo Please could you help me, I played the free paladin trial until level 25 and the moment I reached it, the game kicked me out and now I am locked even out of the base game, the game crashes the moment it loads to the character selection screen and gives me a Fenrir Error

• 
  Lu Ca (@teenyrambo) reported 58 minutes ago

  @Diablo Fix your bugged game. All the loot boxes from mercenaries are not going into the inventory.