Is Disney+ down?
Problems detected
Users are reporting problems related to: sign in, buffering and crashing.
Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 13: Problems at Disney+
Disney+ is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Disney+ users through our website.
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Sign in (59%)
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Buffering (19%)
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Crashing (13%)
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Playback Issues (8%)
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Video Quality (1%)
Live Outage Map
The most recent Disney+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hudson |
Sign in | |
 Canton |
Sign in | |
 Brisbane |
Sign in | |
| Buford |
Playback Issues | |
| Kansas City |
Buffering | |
| Utica |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
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J 🦇
(@JtheBatmanFan) reported
@docemmettlclown @ArclightPNW I think quality over quantity really matters, especially when you're saddled with as much debt as AT&T left them with. I know part of it is its brand, but Disney+ doesn't exactly have a ton of exclusive content and is crushing it.
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tvaddict2709
(@tvaddict2709) reported
Does @disneyplus no longer work on a firestick 4K? Firestick updated, rebooted and continues to fail me.
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Laimono
(@3PointLai) reported
@disneyplus please fix your subtitles, when foreign languages come on the subs remain in that language rather than English.
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QCComix
(@QcComix) reported
@JoshuaCaswell6 @starwars @disneyplus The constant shaky cam didn't help. I wonder if they'll explain why the did that.
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Savageblood
(@Savageblood6) reported
@MarvelStudios @disneyplus Perhaps the worst you've put out so far, Marvel. Losing interest in this franchise.
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Kn Nick
(@nick71223) reported
@starwars @disneyplus Guys Look I get it you want to do a behind the scenes thing that's fine This is literally the worst marketing I've ever seen because it's literally framed to look like a second season and if you don't see the small text at the top that's what you think it is Do better
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RewMec
(@AreTudaEDub) reported
@TheCommanderRod @MuseZack Disney+ cornered that market. Might as well. They have the MOST Superheroes and some of the MOST popular RealityTV shows. WB needs to know/focus on a target audiencee, drive up quality and garner loyalty. ATT leadership were literally throwing **** at the wall and served no one.
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joe shirt
(@megasuperhardd) reported
@starwars @disneyplus Will we get an inside look at the terrible writing process?
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EU Elitist
(@6starwarsfilms) reported
@starwars @obiwankenobi @disneyplus I'd love to see what they were thinking when they decided to make the show terrible at every turn
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Jared Paventi
(@jaredpaventi) reported
from
Loomis Hill, New York
So, who is at fault here? @hulu or @Verizon? Or @disneyplus? Or am I crazy to expect the free stuff promised to me to work?
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Dorian
(@DorianOver9000) reported
@Kryptonian_Cafe I'm not a huge fan of zaslav but the main issue is that WBD has way too much debt. More than Disney and Comcast combined I believe. They bought a company they could barely afford
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Honeysutch
(@hutchdeezy) reported
@obiwankenobi @disneyplus Worst **** I've ever seen in my entire life
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son of a shepherd
(@Beentrillaustin) reported
@disneyplus where season 2 of “ monsters at work “ fam ?????
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Shiftygism
(@Shiftygism) reported
@MrNiceGuy513 The problem is that its Disney+ where folks were conditioned into thinking all of their shows would have movie quality cg after the S2 premiere of The Mandalorian. That Krayt Dragon was amazing.
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Leppy
(@AaronMa89015121) reported
@disneyplus Worst than the Mandalorian. And the Mandalorian is really bad.
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Adam Roseman
(@RealAdamRoseman) reported
@disneyplus ...they have not fixed this issue. This is unbelievable that my son cannot watch Disney+ shows in the hospital, that you are likely blocking the IP of the entire Children's Hospital and that I have had to spend 1.5 hours on the phone in order to get nowhere for my son...
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Dominique Ballard
(@Nikkomitchell12) reported
@disneyplus fix your app please, not working on my phone or tv!
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GlassesAreCool
(@JosephBradf0rd) reported
@vladdie777 @disneyplus I mean, they are currently hard at work doing the Avatar sequels, but a man can wish.
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Jimethen
(@Jimethen_Gamer) reported
@starwars @disneyplus The making of the worst Star Wars show to date. Wow I’m in.
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Greg A
(@gpa229) reported
@officialdwts @disneyplus Give us back our show. We developed it not you. Tried thru your prejudice to destroy it with banks. It didn’t work. Start your own dam show, don’t take ours.
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Bee O'Problem
(@ds2001man) reported
And yeah, there's hosting costs and blah blah blah. Storage is cheap. It's a non-issue. Disney+ exploded into the streaming market because Disney has a ludicrously huge back catalog. Removing access to existing content makes your streaming service less valuable.
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CHISENGA
(@hiphopcrisis) reported
@MarvelStudios @disneyplus As a big Hulk fan/Marvel/Stan Lee product, I feel the lip sync on the CGI could be better. It’s detail and must require work but it can be done. For the sake of authenticity. Please don’t let the CGI guys get lazy. @DCComics will capitalise on your weaknesses. Is that wat U want?
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Eshwar
(@Eshwar26833335) reported
@chrishemsworth @disneyplus Mcu fell off bruh this movie by far the worst 😒
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James Trickington
(@getitright_tae) reported
While I enjoy most of them, none of the Marvel Disney+ shows have reached the quality of Daredevil or even Punisher… So yes, I am a little concerned about Daredevil: Born Again.
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Hulu Support
(@hulu_support) reported
@jaredpaventi Sorry to hear about the trouble, Jared! If you haven’t already, make sure you’ve activated your Hulu account by going to your Disney+ account settings and selecting "Hulu" under “My Disney Services”. Still running into trouble? Please call us at 1-888-907-0345 for 1:1 assistance.
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Ben Wagner
(@ben_wagner) reported
@aevaughn For real. All of them have terrible interfaces and are unreliable. Netflix and then Disney+ are the only ones that basically work as expected for me.
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Adam Roseman
(@RealAdamRoseman) reported
@disneyplus ...I reset my password multiple times in order to allow him to watch Disney+ and ESPN+. Now, for two days I have error code 93 for Suspicious Activity and have been unable to login at all. I have spent a total of 1.5 hours on the phone with your ESPN+ and Disney+ support...
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Adam Roseman
(@RealAdamRoseman) reported
@disneyplus ...they have not fixed this issue. This is unbelievable that my son cannot watch Disney+ shows in the hospital, that you are likely blocking the IP of the entire Children's Hospital and that I have had to spend 1.5 hours on the phone in order to get nowhere for my son...
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Greg A
(@gpa229) reported
@disneyplus BOOOOOOO, FREE TV OR CANCEL THE SHOW. ITS RUINED OTHERWISE. TERRIBLE.
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Adam Roseman
(@RealAdamRoseman) reported
@disneyplus ...I reset my password multiple times in order to allow him to watch Disney+ and ESPN+. Now, for two days I have error code 93 for Suspicious Activity and have been unable to login at all. I have spent a total of 1.5 hours on the phone with your ESPN+ and Disney+ support...