Is Disney+ down?
Problems detected
Users are reporting problems related to: sign in, buffering and crashing.
Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Problems in the last 24 hours
The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 22: Problems at Disney+
Disney+ is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Disney+ users through our website.
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Sign in (56%)
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Buffering (20%)
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Crashing (14%)
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Playback Issues (9%)
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Video Quality (2%)
Live Outage Map
The most recent Disney+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
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JohnJohn
(@JJA101101) reported
For those still having problems with your HuluLive, Disney+ and ESPN+ accounts telling you “you aren’t eligible”, call 1-888-907-0345. The Hulu reps on the phone finally have a solution. It took me less than 15 minutes. You need to call in for the fix. #Hulu #Huludown #HuluLive
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MediaVerse: Comics Unwrapped ➐
(@MediaVersePlus) reported
@screenrant I wish they’d release the original theatrical cuts under the “extras” section per film & label them as such. A happy medium @DisneyPlus. I also understand why this is necessary, they cleaned up a lot of plot holes etc & I prefer that. Wish @MarvelStudios would go back & fix!
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A&W #1 fan
(@lustforlover_) reported
@PopCrave @MileyCyrus @DisneyPlus awful music
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M.U.Ray
(@Muray77489387) reported
@Madams1994 @GSpellchecker You are right. That is a massive problem. We should all stop paying for BBC. Disney+ went of rails, I didn't renew. People should have a choice to pay for BBC or not.
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M
(@TheMochaPanda) reported
It has been two weeks since and I am still not able to log into @DisneyPlus. Still getting error code 83. Talked with multiple customer service people and they say they are "working on it" while I'm still paying for the service. Anyone else having this issue? @Disney help please?
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Order ke wa, dm eror! irel. 500+ testi
(@dsnghwa) reported
@doizent Disney+ Hotstar Sharing (4u) 1 day 3k 3 day 5k 7 day 10k 1 month 12k 3 month 30k Antilimit 1 month 20k 3 month 55k Private 1 month 32k 3 month 85k - login 3 device
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Marcin
(@Marcin58419021) reported
@DisneyPlus Movies/Series are not loading again. This platform is worst in terms of stability. Shame :(
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ewan!!
(@the_thing_doer) reported
@JayExci really stinks that netflix is the only streaming service that actually works properly because it has the worst content by FAR. Disney+ just stops working properly every half an hour or so and Paramount+ is missing really basic stuff like a skip intro button or intuitive submenus
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John Hillier
(@JohnMHillier) reported
@CordCuttersNews If they are going to raise the rates in Canada for Disney+ it would be great to see the company include ESPN+ and HULU like they do for the USA. It would help with keeping subscribers and gaining new ones. Along with making it an easier decision to cancel competing subscription…
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Jeff 🌻
(@jephilip) reported
Hey @DisneyPlusHelp I still can’t get into any of the Disney+ bundle accounts. A customer service rep told me last night it should all work in the morning. It’s not.
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Ryan Gomez
(@Mindhunter_RSG) reported
Disney+ Hotstar’s pricing and the content they offered made them the best subscription service in India, even though their UI was terrible. Now they don’t have F1, Bundesliga, IPL, and HBO will leave by the end of the month. So now it has limited content and the still worst UI.
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Jay Exci ✊🏳️⚧️
(@JayExci) reported
Dude I'm so sick of Disney+ I don't mean the content or anything the actual site itself is just GARBAGE. Not only is the layout is clunky and unintuitive it also just breaks CONSTANTLY. Every couple of Simpsons episodes I watch I have to refresh the page to fix some dumb issue.
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Order ke wa, dm eror! irel. 500+ testi
(@dsnghwa) reported
@haezlyy Disney+ Hotstar Sharing (4u) 1 day 3k 3 day 5k 7 day 10k 1 month 12k 3 month 30k Antilimit 1 month 20k 3 month 55k Private 1 month 32k 3 month 85k - login 3 device
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Its always sp00ky szn
(@pbandjessi) reported
@collectdust Same. Ive rewatched the whole show about 3 times in the past couple months- shutout to @ajisreal for the Disney+ access, out here doing the real work.
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liam | DIE FOR YOU REMIX ⭐️🌙
(@liamxneedy) reported
@yassnito @MileyCyrus @DisneyPlus because its the worst song on the album.
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David Mello--spoutible.com/impalergeneral
(@impalergeneral) reported
from
Reno Junction, California
Well, @hulu's done it again. After implying @BuffyTVS and #Angel are leaving the channel, it's backed off AGAIN. Look, keep them for another year while we find out if Hulu will be owned by Disney or Comcast. That is the real issue
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The Silver Surfer
(@NorrinRidder) reported
@JoshuaM37848390 Fun, has potential, and Iman Vellani is a worthy and cute Kamala Khan, but ultimately fails thanks to similar issues with some other Marvel Disney+ shows, feels rushed due to lack of episodes and it's surprisingly fast past middle
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AJ McKee
(@ajmckee) reported
@mneylon @DisneyPlus /me shall pour a drink for the next time to "chat" to them! - But seriously I think its the rights management company/proxy detection service that is the root of the problem, which they outsources. I cant recall the names I extracted at the time from the support dudes.
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Andy K.
(@Dingbat1477) reported
Is anyone else’s Disney+ not working or am I just the lucky one?
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Eric Plent
(@ericplent) reported
.@DisneyPlus appears to be having issues where some users can no longer sign in, receiving an error message (incorrectly) that indicates you must be 18 years or older. If this happens to you, contact customer support and they can "refresh" your account. Resolved the issue for me.
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GReed Online
(@ItsGReedOnline) reported
@DisneyPlusHelp So, despite the ability to fix the login issue last night the Disney+ support rep cancelled my subscription?! WTF Disney
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M
(@TheMochaPanda) reported
It has been two weeks and I am still not able to log into @DisneyPlus mobile. Still getting error code 83. Talked with multiple customer service people and they say they are "working on it" while I'm still paying for the service. Anyone else having this issue? @Disney help please
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A&W #1 fan
(@lustforlover_) reported
@PopCrave @MileyCyrus @DisneyPlus probably awful
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castellani 💐
(@whoisthat____) reported
@MileyCyrus @DisneyPlus om, your mic looks terrible with these tapes! Buy another one
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PiCubed
(@PiCubedMC) reported
@cafreeland and ony 40 billion dollars over budget. How many Disney+ accounts do we need to cancel to fix that?
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mads
(@madisonrkolb) reported
@winifredsbook Disney+ has been having so many issues lately I haven’t been able to use it. I have to reset my password every 2-3 days because it suddenly stops working. I triple check it’s the correct one every time but it doesn’t work. I also get logged out every day
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Darren
(@dirk1978) reported
@T3dotcom Disney+ at the moment. Best content old and new. Prime is getting awful Netflix is on thin ice NowTV is good for old series and occasional big names AppleTV exclude themselves through not supporting Chromecast Paramount no idea Any more?
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ria
(@bacterriia) reported
@enouqhrodrigo @hsmseries @DisneyPlus HOW IS THE QUALITY SO FINE
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Ḱ@яεη 💐
(@britneyxcyrus) reported
@MileyCyrus @DisneyPlus I’m ditching work just so I can go watch this
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Jeanette Bimberton
(@JeanBimberton) reported
@TheBadBatch @DisneyPlus Terrible episode !