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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (42%)
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Sign in (39%)
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Glitches (8%)
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Game Crash (6%)
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Matchmaking (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clarke's Beach |
Sign in | |
 Southampton |
Online Play | |
| Saint Neots |
Sign in | |
 Larrey |
Online Play | |
 Fürth |
Glitches | |
 Khurda |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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FsN
(@FsNcs) reported
@EAHelp i opened my OTW pack not knowing I would just get a rare player? Please fix I got a duplicate Klauss and quick sold him.
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Dannyarrons_isamazing
(@adamkat32389030) reported
@EAHelp just opened my otw pack and got 83 rated gold rare Simon kjær . Fix this
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Jason Pletcher
(@JasonPletcher) reported
@EAHelp Did anyone else lose all of their stuff in NBA 2K Mobile? My son just lost all the stuff he bought in the game, and I would like to know if it is a problem with his account, or a global problem. He lost all of his stuff across multiple devices, but all using same account
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young money miltia
(@chiefsosaRyan) reported
@EAHelp i appreciate the response, automated message or not however this issue is not personal to me at all. im talking about core functions of the game that are seriously flawed. for me and my friends. i can only imagine that others are experiencing the same
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watermelon
(@WillySalido) reported
@EAHelp i opened today my once to watch pack by error because i had a lot of unopened packs and i didn’t know i had to wait for tomorrow to open it. I had this game with the reservation since begining of September just for this pack and i don’t want to loose it. Please help me!!!
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Daniel
(@dannyboyFUT) reported
@EelcoStrating @EAHelp You should see my dms with them bro, had 3-4 issues last year and 2 this year. Never once received a single reply
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Harrison
(@harricatterall) reported
@EAHelp You need to fix the OTW player pack, why would you give us the pack if we cant open it till 6pm??!! I did marquee matchups and thought it was one of those packs and opened it, got a gold player. Absolutely Fuming.
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Colin
(@Colinb11) reported
@EAHelp Why give a pack and tell people not to open it till a certain time!? People are well within their right to just open it when they see it. Are yous going to fix this? I opened mine early and got the gold untradable.
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Salvo👑💰
(@BasicallyShorty) reported
@EASPORTSFIFA @EAHelp pls fix the otw pack, we all got a gold player.
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Liam Perkins
(@_LittleLFP_) reported
@EelcoStrating @dannyboyFUT @EAHelp Your best bet is the website but I had the same issue last year and they said it was my fault and didn't do anything
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Parsons
(@Parsons_LFC) reported
@EAHelp opened the OTW pack didn’t know I wasn’t supposed to please tell me your going to fix this or I want a full refund
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Kunik Dhawan
(@NickDhawan) reported
@EAHelp @EASPORTSFIFA At least 10 people that I know have the same problem
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like a salamander
(@MReGGYMaN) reported
@EAHelp i opened my guaranteed otw player pack without reading in the description stupidly is there anything i can do to fix this i payed so much to get this pack pls help
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Kldgaming88
(@kld16071988) reported
@EAHelp OTW card please dont give us the pack and not give us the otw? fix please
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Rob Dyson
(@Greagles63) reported
@Aaron_white91 @EASPORTSFIFA @EAHelp Seems like a lot of people have the same issue. Why give us the pack when they haven't been released yet?
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bon gamin
(@gamin_bon) reported
@EAHelp @Mohitbavaa Running from the problem u little *******
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Camerzon
(@CameronRobinCo1) reported
I have a problem with my pre order content for Fifa 22 Ultimate Edition. I opened my ones to watch pack by accident and received 83 Correa non otw, WHAT DO I DO? @EAHelp
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SmythLife
(@SmythLife) reported
@EAHelp @EASPORTSFIFA the small print on my ones to watch pack said to open before 1700 UK time on the first to claim the ones to watch card, so I did and got a gold player, no ones to watch. I see many people have had the same issue.
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Your ad here
(@SilveyCorp) reported
@EAHelp @EASPORTSFIFA opened my OTW pack and did not get a OTW player. Come to find out you sent the packs but we couldn’t open them before a certain time. I already paid for this truly worthless “card” through the ultimate edition. You need to fix this. #FIFA22 #OnesToWatch
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Leicester City 🏆
(@LcfcDaka) reported
@EAHelp I just opened my otw pack accidentally and it gave me a gold player, i was openeing gold upgrade packs, please fix this
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Justin
(@JJu_stin) reported
@Lzmbo @EASPORTSFIFA @EAHelp why they handing out broken packs guaranteed me a ones to watch item at purchase not a broken pack w a gold in it lmao
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🍭Chi🍡
(@ChiseaCreations) reported
@EAHelp still having issues with this code:snake ban. I've contacted the support and I'm still getting this cut and paste email saying they've looked and will keep the ban on my account even though I've done nothing wrong. I don't even have the actual ban on my account. Pls help!
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Cesare Giuliano
(@Cesaregiuliano) reported
@EAHelp Just opened my OTW pack in Fifa 22, wtf please fix it
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Calim Rouf
(@CalimRouf) reported
@FIFAUTeam @EAHelp Ive already contacted @EAHelp but they don't help me with the issue and my connection is working perfectly.
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VerteX-LuDo
(@Seb_LuDo) reported
@EAHelp Come on guys, how can you send out an otw-pack to everyone who pre-ordered and expect from them to read a small describtion where you told them not to open it... Where was the problem to send it out to everyone, when the otw team 1 was published?! Please refund us we paid for it!
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Enzo
(@Enzo37964397) reported
@EAHelp @Paul93721868 HEY I NEED HELP I had a internet issue with my fida 22 ultimate team. Showed my ones to watch pack but when it backed me out and I logged back in. It wasn’t there anymore how can I fix this?
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Jack Van Den Eynde
(@JackVanzUK) reported
@kanakenschwein @EAHelp @EA Apparently it’s a glitch, happened to me and all my mates
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bobb🇵🇰
(@WengersLostSon) reported
@EAHelp Stay patient, they’re working on fixing the issue.
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Avto Dzamashvili
(@avttOo) reported
@EAHelp got rare gold player - Lemar in pre-order OTW pack. Please fix it…
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Ronald Valenzuela
(@ronnieron1234) reported
@EAHelp I opened my pre order otw pack and I didn’t even get notified of the problem 😡😡 give me my otw player