eBay status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of eBay reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by eBay users through our website.

• Website Down (64%)
• Sign in (22%)
• Errors (14%)

Live Outage Map

The most recent eBay outage reports came from the following cities:

City	Problem Type	Report Time
Manchester	Website Down	5 hours ago
Preston	Website Down	6 hours ago
Preston	Website Down	11 hours ago
Basel	Website Down	13 hours ago
Preston	Website Down	16 hours ago
Preston	Website Down	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eBay Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yianni (@fishytuxedo) reported 3 minutes ago

  @WristByAde I wonder about authenticity when I buy watches off eBay. I don’t spend much and I can’t imagine the oddballs I do buy are worth the trouble to counterfeit. I think the big issues I have are with “Frankenwatches” so watches that are put together with non-original parts

• 
  Nigel J Bevans Photo (@NJBDP) reported 4 minutes ago

  @hmefsww Hi, unfortunately I closed my website store down as they were charging a ridiculous amount to sell things. To keep prices reasonably I had to find an alternative and only have eBay at moment. I could do it via paypal cutting out ebay if you would like?

• 
  𝓙𝓞𝓝 𝓟𝓞𝓝 🇮🇹 (@JohnnyPonJR) reported 5 minutes ago

  @eBay You have a serious counterfeit golf club problem going on.

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  ᴅᴏɴᴏᴠᴀɴ² 🇺🇸🇬🇧 (@arcanedonovan) reported 9 minutes ago

  @PunchingCat @michiganstan25 i put them on ebay for my house down payment

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  Psygnosevo (@ytevo79) reported 9 minutes ago

  Ive had an £80 offer from ebay for the first game (pictured) down from £100, but the manual has a tear mark so that puts me off. But I might pop back into that shop and get the sequel first as its a good price if its good condition.. Tis a shame only now Im interested in these!

• 
  Emmy Bear AI (@EmmyBearAI) reported 9 minutes ago

  @embw_l0x @eBay It wasn't a problem when I started. It is now. It's cool. Other platforms charge less.

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  Andrew (@AndrewMack123) reported 11 minutes ago

  @DanzelAlex Just unscrew the panels, and take them down normally! 🤦 Then you can put them up in your next place or sell them on ebay to recoup your losses! 🤦

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  TonyGainzzz (@TonyGainzzz) reported 13 minutes ago

  @BitbyBitFlips @cleartheshelf Nice Amazon growth! Focus on Amazon more and double down on it. Leave Walmart and eBay as side hustles

• 
  Jenny Jen Jennifer VCR Queen (@vcrqueenjen) reported 15 minutes ago

  @FoxgirlGoRawr Yep! Overall, I've not had terrible luck with returns given the amount of things I've sold on ebay but it does happen from time to time & for some cursed reason I've had a few returns in the past couple weeks. It's abnormal to have multiple in such a short time and I don't like it lol

• 
  Mr Hankey (@hivanchi) reported 15 minutes ago

  @paypal - leaving another message to be lost in wilderness of the internet. Had to do a chargeback for what seems to be a clear item not received issue. Never open these type of cases, but both @eBay and @paypal denied a simple case. Both their customer services are subpar.

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  Eric the Red / Kelenic Collector (@FatherBreaks) reported 15 minutes ago

  @eBay when a seller chooses your ESE option and pays for it, it should come out at that time just like any other service one chooses to ship with. It’s annoying as hell to see my balance go down 2-3 day later and have to track which fee it was for

• 
  ZaxCardZone (@ZaxCardZone) reported 20 minutes ago

  Made my first mistake on eBay tn. Listed a card (over $20) with my PWE shipping cost (I set a flat rate of 1.25 for PWE). Shipping is $6, anyway to change/fix this or am I just out the $5. No big deal if so, this is what happens when I list cards extremely tired. @CardPurchaser

• 
  Hago Community (@HAGOCommunity) reported 21 minutes ago

  Everything $1–$5 Store Business in the United States Business Model, Profit Methods, Required Equipment, and Startup Costs The Everything $1–$5 concept is based on opening a small retail store that sells a wide variety of everyday and impulse-buy products at simple, affordable prices ranging from $1 to $5. Instead of operating like a traditional store with hundreds of different price points, the store can be organized into clear pricing sections such as: $1 Zone – $2 Zone – $3 Zone – $4 Zone – $5 Zone This makes shopping simple, easy to understand, and attractive to customers. The low prices also encourage shoppers to purchase several items during one visit instead of buying only one product. A strong example of this type of retail model in the United States is Five Below, which offers many products within the $1 to $5 price range. However, a small independent store should not try to copy large national chains directly. The key is to stay small, control operating expenses, buy inventory at very low prices, and focus on fast-moving products. What Products Can Be Sold? The store can carry hundreds of small products, but it is usually better to begin with a carefully selected product mix instead of trying to sell everything. Suitable categories may include: Home accessories Kitchen tools School supplies Office supplies Small toys Party supplies Hair accessories Pet accessories Car accessories Storage products Seasonal merchandise Gift items Small decorations Socks Craft supplies Cleaning accessories Phone accessories Small household products The $1 Section The $1 section can be used primarily to attract customers into the store. Products may include: Pens Stickers Sticky notes Gift bags Small party supplies Small seasonal items Hair accessories Craft products Small household items The goal is not necessarily to generate the highest profit from the $1 section. Instead, the purpose is to create strong value perception and encourage customers to enter the store and continue shopping. The $2 Section The $2 section may include: Small kitchen tools Storage accessories Socks Cups Office supplies Accessories Small pet products Basic cleaning products Seasonal products The $3 Section The $3 section may offer stronger profit margins. Products can include: Home organizers Small decorative products Basic car accessories Cups and bottles Kitchen products Small toys Puzzles Pet accessories Better-quality office supplies Small gifts The $4 and $5 Sections These sections can become some of the most important profit generators in the store. Possible products include: Storage organizers Home décor Larger seasonal products Gift sets Office accessories Car products Pet supplies Toys Trend products Kitchen organizers Bathroom organizers The store does not need to carry the same number of products at every price level. A possible product mix could look like this: PricePercentage of Products$110%$215%$325%$420%$530% This would place approximately half of the store's products in the $4 to $5 range, where there is often more room for stronger gross margins. How Does an Everything $1–$5 Store Make Money? The biggest mistake would be buying an item for $4 and selling it for $5. That may look like a $1 profit, but the business still has to pay for: Rent Payroll Electricity Insurance Credit card processing Theft Damaged inventory Supplies Marketing Software Taxes and administrative expenses The products must therefore be purchased at significantly lower prices than their retail selling prices. A possible target structure could be: Selling PriceTarget Landed Cost$1$0.25–$0.40$2$0.50–$0.80$3$0.80–$1.20$4$1.10–$1.60$5$1.40–$2.00 The term landed cost refers to the total cost of getting the product into the store, including purchasing, shipping, transportation, and other related costs. The lower the landed cost, the more room the store has to cover expenses and generate profit. The Real Secret: Average Customer Transaction The goal should not be for a customer to walk into the store and spend only $1. The goal is to encourage the customer to buy several products. For example: One $1 item Two $3 items One $4 item One $5 item The total transaction would be: $16 If the average item price is approximately $3.20 and the average customer purchases five items, then: Average Transaction = approximately $16 This number is extremely important. A profitable discount store needs both customer traffic and a healthy average transaction value. Example of Store Profitability Suppose the average customer transaction is: $16 Assume the cost of merchandise sold represents approximately: 40% of sales The merchandise cost on a $16 transaction would therefore be about: $6.40 That leaves: $9.60 in gross profit before operating expenses. Credit card processing fees, bags, theft, damaged products, and other variable expenses must still be deducted. Therefore, the store may target a contribution margin of approximately: 50% to 55% depending on the merchandise mix and operating model. This is not guaranteed net profit. It is simply an example to illustrate how the business model can work. Break-Even Example Suppose the store has monthly fixed operating expenses of: $8,000 This may include: Rent Payroll Utilities Internet Insurance Software Marketing Administrative expenses If the effective contribution margin is approximately: 54% Then the store would need approximately: $8,000 ÷ 54% = $14,800 in monthly sales to reach break-even. If the store operates 30 days per month, that would equal approximately: $495 in daily sales If the average transaction is $16, the store would need approximately: 31 customer transactions per day to generate that level of sales. Actual costs will vary significantly depending on the city, state, rent, wages, insurance, and inventory costs. Important Ways to Increase Profit 1. Use Low-Priced Products to Attract Customers The $1 and $2 sections can contain products that appear to offer excellent value. The goal is to make customers curious enough to enter the store. Once inside, they may purchase products from the higher-priced sections as well. 2. Make $4 and $5 Products Major Profit Drivers If a product costs $1.50 landed and sells for $5, there is significantly more room to cover expenses and produce profit. For that reason, the store should not depend heavily on $1 products. The $1 section should support the business, but it should not necessarily dominate the inventory. 3. Create an Impulse-Buy Section Near the Checkout The checkout area should contain attractive, small products. Examples include: Accessories Trend items Small gifts Stationery Seasonal items Novelty products The purpose is to encourage customers to add another $1 to $5 purchase before checking out. Even a small increase in average transaction value can make a significant difference over thousands of customer visits. 4. Change Products Frequently One of the most attractive features of a discount store is that customers do not always know what they will find. A section can be created called: NEW THIS WEEK New products can be introduced regularly. This gives customers a reason to visit several times per month instead of shopping only when they need something specific. 5. Sell Seasonal Merchandise Seasonal products can generate strong short-term demand. Important seasons may include: Halloween Christmas Valentine's Day Easter Back to School Summer Graduation Thanksgiving The store should buy seasonal merchandise carefully. After the season ends, unsold inventory should usually be discounted quickly so that cash can be reinvested into newer products. 6. Follow Consumer Trends Low-cost trend products can generate fast sales. The store owner should continuously monitor: Social media trends Popular products Local consumer demand Seasonal demand Competitor merchandise Online marketplaces When a low-cost product begins gaining popularity, the store may be able to purchase it quickly and sell it while demand is still strong. 7. Sell Both In-Store and Online The same inventory can potentially be sold through: The physical store The store's website TikTok Shop eBay Facebook Marketplace Other online marketplaces This allows the location to function as: Retail Store + Small Warehouse + Online Fulfillment Center The physical store can therefore generate more value than retail sales alone. 8. Create Private-Label Products Later After several months of operations, the owner will begin to understand which products sell consistently. Instead of continuing to buy these products from middlemen, the business may eventually work directly with manufacturers. A private label can then be created under the store's own brand. For example: Everything $1–$5 Home Private-label products can improve margins and help build a stronger long-term brand. Recommended Store Size For a first-time business owner, a large store may create unnecessary financial pressure. A practical starting size could be: 500–800 square feet which is approximately: 46–74 square meters After the business proves itself, the owner may expand to: 800–1,200 square feet A smaller store offers several advantages: Lower rent Lower renovation costs Fewer employees Lower utility bills Less inventory required Lower shelving costs Easier management Choosing the Right Location Suitable locations may include: Strip malls Shopping centers Areas near supermarkets Residential neighborhoods Areas with families Locations near schools or colleges when appropriate Locations next to complementary retailers The most expensive location is not always the best location. For a low-price retail concept, manageable rent combined with adequate customer traffic can be better than a premium location with extremely high rent. Parking, visibility, pedestrian traffic, nearby businesses, and local demographics should all be considered. Equipment Needed Retail Shelving The store may need: Wall shelving Gondola shelving End caps Pegboards Hooks Display tables Used commercial shelving can significantly reduce startup costs. Shopping Baskets A small store may use: Shopping baskets instead of large shopping carts. Baskets take less space and are usually more practical for a store selling small products. Point-of-Sale System A POS system should be able to manage: Sales Inventory Barcodes Returns Sales reports Employee activity Card payments A small retail business does not necessarily need an expensive enterprise-level checkout system. A basic POS setup can be sufficient during the early stage. Additional Equipment Other useful equipment may include: Barcode scanner Label printer Receipt printer Cash drawer Computer or tablet Internet router Security cameras Surveillance monitor Regular printer Pricing label machine Hand truck Stockroom shelving Small ladder Box cutters Tape guns Storage bins Shopping bags Store Security Retail shrink can become a major problem in stores carrying hundreds of small products. Shrink may include: Theft Damaged products Lost merchandise Inventory mistakes The store should therefore be designed carefully. Useful security measures may include: Visible security cameras Good lighting Mirrors in blind spots Lower shelving Clear sight lines Higher-value products near the checkout area Even a relatively small level of shrink can significantly damage the profitability of a low-price retail business. Estimated Startup Cost in the United States The following numbers are general estimates only. Actual expenses can vary substantially depending on the state, city, lease, condition of the location, local wages, insurance, licensing, and construction requirements. For a store of approximately 500 to 800 square feet: ExpenseEstimated CostBusiness formation and licenses$300–$1,500Security deposit and advance rent$3,000–$8,000Paint, lighting, and basic improvements$3,000–$10,000Shelving and display fixtures$2,500–$7,000POS and checkout equipment$400–$1,800Cameras and security system$500–$1,500Storefront sign$700–$2,500Bags, labels, and barcode supplies$300–$1,000Initial inventory$8,000–$20,000Internet, utilities, and deposits$300–$1,000Business insurance$500–$1,500Grand opening and marketing$500–$2,000Working capital reserve$5,000–$12,000 A realistic startup budget for a small location may therefore be approximately: $25,000 to $50,000 if the property is already in reasonable condition. A larger, more professionally fitted store may require: $45,000 to $80,000 or more. In high-cost cities, startup expenses may be significantly higher. Can the Business Be Started With $20,000? It may be possible, but the operation would need to be extremely lean. A possible setup may include: 400–600 square feet Low-cost location Used shelving Owner-operated store Basic POS Simple interior design Initial inventory of approximately $7,000–$9,000 Limited product selection Continuous reinvestment of early profits Under favorable circumstances, startup costs may approach: $20,000–$25,000 However, the business would have a relatively small cash reserve. For that reason, a starting budget of: $30,000–$40,000 may provide a safer financial cushion. Example Budget With $35,000 A possible allocation could be: $10,000 inventory $5,000 rent deposit and advance rent $4,000 shelving $4,000 store improvements $1,500 POS, cameras, and equipment $1,000 licensing, insurance, and administrative expenses $1,000 sign and promotional material $500 bags and labels $8,000 cash reserve Total: $35,000 Maintaining a cash reserve is important. The owner should avoid spending the entire investment before opening day. Business Registration and Licensing Requirements depend on the state, city, and specific location. A retail store may need: Business entity registration EIN State tax registration Sales tax registration where applicable Local business license Zoning approval Sign permit Certificate of Occupancy or similar local approval Commercial insurance Requirements can vary widely across the United States. Before signing a lease, the owner should confirm that the location is legally approved for the intended retail use. Be Careful With Imported Products Importing low-cost products can improve margins, but not every product can simply be imported and sold without additional requirements. Certain product categories may be subject to safety or compliance rules. Examples may include: Children's products Toys Electrical products Certain consumer goods Regulated household products For a beginner, it may be easier to purchase a large percentage of the initial inventory from wholesalers and distributors already operating inside the United States. Direct importing can be introduced later after the owner understands the market, product demand, compliance requirements, shipping costs, and minimum order quantities. Where Can the Merchandise Come From? There are several possible inventory sources. U.S. Wholesalers One of the easiest options for beginners. Prices may be higher than direct importing, but purchasing is usually simpler. Closeout Merchandise Businesses may purchase discontinued or clearance inventory at reduced prices. Closeouts can provide excellent margins if the merchandise is still desirable. Overstock Merchandise Suppliers sometimes have excess inventory that they need to sell quickly. This can create opportunities to buy products below normal wholesale prices. Liquidation Inventory Liquidation can provide extremely low prices. However, buyers should carefully inspect the merchandise. Buying random pallets without understanding the condition or contents can create major losses. Direct Importing Direct importing may become attractive after the business has identified proven products. For example, if one product sells 1,000 units successfully, the owner may then negotiate with a manufacturer for a larger direct order. This approach reduces the risk of ordering large quantities of products that have not yet been tested. Products to Approach Carefully at the Beginning A new store owner should be cautious about categories such as: Food Cosmetics Children's products Complex electronics Perishable products Products requiring special regulatory compliance These categories may still be profitable, but they can create additional compliance, insurance, storage, safety, and inventory-management challenges. A beginner may prefer products that are: Easy to store Easy to display Durable Non-perishable Low return risk Simple to understand The Biggest Inventory Mistake One of the biggest mistakes is buying very large quantities simply because the unit cost is low. For example, a supplier may offer a product for: $0.50 The owner may believe it is an excellent deal because it can potentially sell for $3. However, if customers do not want the product, the business has not saved $2.50. Instead, it has locked money into slow-moving inventory. A better approach is: Test Small → Measure → Reorder Big Buy a smaller quantity first. Monitor sales. If the product sells quickly, place a larger order. If it sells slowly, discount it and recover the cash. Important Numbers to Monitor The store owner should regularly track: Daily Sales Total sales generated each day. Average Transaction The average amount spent by each customer. Units Per Transaction The average number of products purchased per transaction. Gross Margin The difference between product cost and sales revenue before operating expenses. Inventory Turnover How quickly inventory is sold and replaced. Shrink Inventory lost through theft, damage, or errors. Sell-Through Rate The percentage of purchased inventory that has actually been sold. These numbers are far more important than simply observing whether the store appears busy. Conclusion An Everything $1–$5 store can be an attractive small retail business in the United States. It does not necessarily require a large location, expensive machinery, or a large number of employees. However, the real business model is not simply: “Sell cheap products.” The stronger model is: “Buy intelligently, sell quickly, and encourage every customer to purchase several products per visit.” The $1 and $2 sections can attract customers, while the $3, $4, and $5 sections can become stronger profit generators. A practical starting model may include: 500–800 square feet Approximately $30,000–$40,000 in startup capital Carefully selected initial inventory Low operating expenses Owner-operated management during the early stage Frequent merchandise changes Strong focus on inventory turnover After the first location becomes profitable, the business can expand through: A larger product range A second store Online sales Direct importing Private-label products Additional locations With disciplined buying, tight inventory control, manageable rent, and strong customer traffic, an Everything $1–$5 store can develop from a small independent retail store into a scalable discount retail brand.

• 
  EverydayReseller (@EverydayResell) reported 27 minutes ago

  Day 208 Total sales: $737.96 eBay earnings: $504.99 Buy cost (COG): $82.27 Net profit: $422.72 ROI: 514% Items sold: Electrical equipment, printer ink, printer parts, automotive transmission parts, marine electronics, & a toilet repair component. Another strong day. $737 in sales & over $422 in net profit from just 7 completed sales. What stands out to me is the variety. Electrical, automotive, marine, printing, plumbing, you don't necessarily need to specialize in one category to build a profitable eBay business. You need to get good at finding the right products at the right price. That's still the biggest lesson I've learned through this journey. A $100 sale isn't nearly as exciting if you paid $90 for it. But when you can consistently find inventory for a fraction of its potential selling price, the numbers start working in your favor. Today's $82.27 in COG turned into $422.72 in profit. That's the game. Buy right. List consistently. Be patient. Keep improving. 208 days down. On to Day 209. 📦💪

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  Clazziquai (@Clazziquai_Nico) reported 28 minutes ago

  @TheNTDOfan Might have to hunt one down on ebay or Vinted

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  Carolina24 (@c_collector24) reported 29 minutes ago

  @pasch_8759_eBay @CardPurchaser @tm1515152005 Had the same issue yesterday (TWICE) with the same Kirby Puckett card that I even talked to an eBay representative about and he suggested I just relist it? No idea what they’re doing with their new AI filters

• 
  JDub (@JoeyBurgh_) reported 30 minutes ago

  @OffDaHook35 eBay error card

• 
  GamerTex (@GamerTex) reported 30 minutes ago

  @card_history @UpperDeckSports In 1999 Upper Deck told me about a few of the first Patch cards ever made. The best and worst as they put it. The WORST was a yet unreleased employee card with a distinct error i how the patch was inserted. A few months later the first Jordan employee card was released. After years of looking I never found the Jordan card that was described. The 'best' patch they described is attached. I found it after years of searching the newsgroups, sportsnet and ebay.

• 
  David Graham (@DavidAGraham) reported 34 minutes ago

  Why is the Camera in EastEnders wobbling up and down? Do they know you can buy a tripod from eBay. How much did that multimillion pound set refurbishment cost?

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  DeePlaysGaming (@DeePlaysGaming) reported 35 minutes ago

  @robert_m45 @Pirat_Nation then when your discs that you cant use become so rare you can charge 3 times the amount you paid for it on ebay blaming disc drives not working is lame when a game licence runs out that gets taken from you for good and you signed up for it...we all did with any digital game.

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  Zack Morris (@Palladin0) reported 41 minutes ago

  @packaddictsnw Never had an issue w eBay standard shipping once. Most likely buyer being shady

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  Mojo 🇺🇸 (@QMojo8) reported 43 minutes ago

  @OffDaHook35 Sold some slabs at LCS today and narrowed my pc down to a small box. I have a 2000 card lot on eBay to sell the rest. A lot are cards from packs I ripped this year. LCS wouldn’t even look at them

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  Mike-E (@ATXCollectibles) reported 44 minutes ago

  @yanxchick A4: one of my 1/1 Colt McCoy Longhorn cards I communicated with the seller for about 6 years on eBay and YouTube until he was willing to come down to what I was comfortable paying. Originally asked $2k and I ended up paying $500.

• 
  yolanda j smith-bond (@yolandajsmmqc) reported 49 minutes ago

  @netnanny @Rbls24 Wanted to move discussion from Twitter (X) to @LiveJournal My login from funci* is messed up, msgd Dave's wife yesterday, & McGough from DMS (bombing by Frost Bank downtown messed up the LJ platform in ~2003). I forget ____________ tried to sell it on a shell version of eBay.

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  Ask About My Dining Room Tables replyguy/acc, PhD (@agamemnus_dev) reported 50 minutes ago

  @aupdegraff24 @CatNihon Same with eBay. I keep calling them about a listing that they suspended showing them that it should be back online. They said they will fix it within 2-3 business days and they never do.

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  Eric (@GhostRunnerCard) reported 52 minutes ago

  @CCCollectorTCG I ship via eBay to third-party shipping companies almost daily. I've never had any concerns or issues with them. All the orders work out fine.

• 
  Mr Hankey (@hivanchi) reported 54 minutes ago

  @eBay your platform is hurting buyers(im also a seller) The return process is broken. Theres no way to talk to people in the US, either by message or call. Some of your reps read the same script over and over again. Ask you for useless information that leads nowhere.

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  Franklin Cormorant (@FranklinCormor1) reported 56 minutes ago

  @thewebbie @amazon The fluctuating delivery times I can live with; I just expect that as a result of the many variables inherent in online shopping. The packaging quality, however, is a big problem. Amazon built its sales volume on cut-rate shipping deals with USPS and UPS that other retailers couldn't match. That could hold out unless -guess what- we suffer an inflationary period driving up energy and labor costs. Now they can't afford to pay for proper boxes, packing, and skilled workers to sort & pack properly. (For anyone with an eBay side hustle you know that's actually quite a skill). So I concur that the amount of large items shipped in cheap envelopes is increasing, meaning we get more broken and missing stuff. Amazon will keep doing this until the cost of refunds and returns overwhelm the packaging savings...and I fear the end of the "free shipping" era is near.

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  Dorian Muthig (@dorianmuthig) reported 56 minutes ago

  @RDKLInc Yeah… they don’t want to give you the working ones anymore, either. It’s starting to get so bad, even the repairable ones are sorted out first, too. Even on eBay, most “defective, for parts, not working”, are listed after repair attempts only, and they try to scam not disclosing

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  Pokémon Deals, Restock and Alerts (@PokemonRestockr) reported 58 minutes ago

  @J_Vetter14 @Stassibaby12 @Pacho9_3 I assume it was ebay to took the seller down, keep me updated on what happens. Wild times