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eBay is a multinational online auction website that facilites online consumer-to-consumer and business-to-consumer sales. eBay is free to use for buyers, but sellers are charged fees for listing items and again when those items are sold.
Problems in the last 24 hours
The graph below depicts the number of eBay reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eBay. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eBay users through our website.
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Website Down (86%)
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Errors (8%)
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Sign in (6%)
Live Outage Map
The most recent eBay outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Errors | ||
| Errors | ||
| Website Down | ||
| Website Down | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eBay Issues Reports
Latest outage, problems and issue reports in social media:
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david richardson
(@encino1230) reported
@eBay_UK "Your payouts are on hold until you update your account details." EBAY have received multiple payments, but declining to release payments via PayPal ?? Impossible to talk to a "Human Being" at Ebay !! Anyone else having this problem.
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alex
(@TapDatApp) reported
@Fred_Schmidt @eBay @AskeBay Same exact issue. Is this widespread?
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alex
(@TapDatApp) reported
@BrettGarwood @rchamley @eBay Same issue.
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Jonathan Shine
(@JonathanShine4) reported
@AskeBay "We detected serious security concerns in your account that we cannot provide specific inform due to ebay policy." "While we know this isn't the response you wished to receive, there is no further opportunity for appeal on this decision." Nope! You made a mistake! Please fix!
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Cup Hits
(@cupbreaks) reported
@FantasyMon123 @PNWshaun @CardPurchaser My first eBay purchase was 5k. When I decided to start collecting Jack Hughes rookies I wanted to start with the nicest most high end card I could find. Seller had no issues, I paid immediately and everything was fine. But maybe that’s bc I paid list and prob overpaid
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#NoBLKvote #PROTECTyou
(@TimiTubbs) reported
This guy is testifying about bad products sold online by marketplace I’ve order products from Amazon; the description was inaccurate. I never got my money from EBay. The seller never reached me. They shut me down.
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aidan
(@bennybursitis) reported
@AskeBay my eBay account of 4 years has been suspended permanently for “violating guidelines” but I have nothing but positive feedback, seems as if other people are having this problem too.
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Declan
(@The_Duff_Man) reported
@AskeBay I've just received an email stating 'Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community.' Please explain why? I am not a seller, only an occasional buyer. Never had any issues
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Nathan A. Harig
(@nathanharig) reported
Update: Looks like a bunch of random #Ebay users are getting this, probably a technical error or site malfunction, so I guess we wait? @eBay @AskeBay
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Stuart Anderton
(@Stuart_Anderton) reported
@techradar Looks like there’s some kind of issue at @eBay - loads of people (including me) having their accounts permanently suspended out of the blue for no reason. No one getting any response from eBay
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Aaron K
(@aaronk84) reported
Hey @eBay @AskeBay, my account is permanently suspended? I don't have any outstanding payment issues, don't sell anything, and have no idea what's happened. Help a guy out?
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Paul
(@Cukierro) reported
@Grey48782 @eBay I have this same problem at 8.47pm
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SJH
(@tiredfiver) reported
@AskeBay Nice to see all the people with the same issue, but no response from Ebay :(
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John Adolph
(@AmericaJohnLine) reported
Hey @ebay and @AskeBay - why did you suspend my account? I’ve purchased items through y’all recently, successfully sold a hat with no issues, and I was permanently suspended. We just did a payout and a purchase and I’ve been a member since 05. What gives? #eBay
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Nathan A. Harig
(@nathanharig) reported
@ohmisterpabbit @eBay @AskeBay Yeah, trying to grab others via a twitter stream with the same problem. I have a feeling this isn't going to be Ebays proudest moment. They're chat support first was saying "its your problem" and then mysteriously became "unavailable"
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punchyfan2020
(@punchyfan2020) reported
@AskeBay Hi my account was suspended permanently for seemingly no reason? In the given message the suspension was "for activity that we believe was putting the eBay community at risk" yet I have no balanced owed nor have I broken any policies in the past. How can I dispute this?
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Carl
(@cl2eep) reported
The @eBay supervisor then looked at my account and apologized. Said it was a known glitch and they'd get it fixed. Had no answer when I asked why a known glitch had me getting told I was banned for secret reasons and had no recourse for appeal, disconnected when I asked for info.
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Eric Recovery
(@eric_recovery) reported
@mrmayhem75 @eBay Inbox me directly let’s fix it
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Jonathan Hermes
(@jonathanhermes) reported
@ebay @askebay My 12+ year old 100+ positive feedback account jhermes131 is among the apparent thousands of users who were randomly "permanently suspended" today. No unpaid items, no outstanding fees, no fraud. Need to fix!!!!
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katie
(@earthbound64) reported
ok i guess this is a big issue because like 230 people within the past hour have made tweets about their ebay account being permanently suspended for no reason. so i guess it isn't just me
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Mike Domzalski
(@mikedomzalski) reported
@eBay This place a 9 to 5 job now? i cant contact anyone about issues with my account. how do i talk to someone not a bot?!
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🎄 dax 🎄
(@FlyingScotFilms) reported
@TrainBoy227 @11Useful Why would I sell it for like $15 here when I could get $30 more than that on eBay? If you have a problem with it, then sucks to be you I guess. It’s not a ridiculous price, and it’s cheaper than you’ll get it anywhere else.
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James King
(@BruteForce) reported
@eBay I just received an email indicating my account has been perm. suspended. I show no payment issues, no evidence of fraud.. only the last few paid for items I bought. I haven't even sold anything in at least a year. What gives? Account: UTBruteForce
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Jesus Delacruz
(@JesusDLC87) reported
@eBay my account got suspended and i cannot get in contact with anyone on this issue. The automated assistant told me that support is unavailable. Not sure what to do.
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Campo
(@Threewheeling) reported
@SmythsToysUK Bloody hell ,Put in an order with your lot only to find out you use Hermes as a courier. I expect said package to be A. Never delivered B. On my ******* roof if lucky C. Broken D. On Ebay E. Thrown over fence F. Thrown over my fence *Best option*
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sue 🦇 is on vacation
(@deathbearbrown) reported
Later when I am feeling shameless I might show off the used dolls I have bought for this hobby. Surprise! It's too many ******* dolls. I have a problem. Delete ebay from my phone.
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Paul Creedy
(@creedy_paul) reported
@AskeBay I'm assuming that with hundreds of people suddenly finding their account has been permanently suspended for no reason there's a problem in eBay's systems which will eventually be sorted ?
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Mariah Zitle González
(@Kaotik_Nonsense) reported
@ninaaface @eBay @AskeBay Same for me? I don’t understand. Is ebay down???
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😁😃😊
(@ProblyWatchinTv) reported
@OleKyGirl I’ve ordered hundreds of items off ebay and never had an issue. Did the seller have good feedback? If there is anything I can help with (searching other sites for another gift, contacting the seller or ebay etc) let me know.
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alex
(@TapDatApp) reported
@bagga_b @eBay Same exact issue here