eBay status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of eBay reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by eBay users through our website.

• Website Down (74%)
• Errors (16%)
• Sign in (10%)

Live Outage Map

The most recent eBay outage reports came from the following cities:

City	Problem Type	Report Time
Preston	Website Down	4 hours ago
Los Angeles	Website Down	6 hours ago
South Lyon	Sign in	16 hours ago
Preston	Errors	16 hours ago
Manchester	Errors	17 hours ago
London	Website Down	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eBay Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Izadorinha (@izapastorio) reported 46 seconds ago

  Hi @eBay, another issue: an order shows as delivered but I never received it and can’t contact the seller. It’s been 6+ months. Please assist.

• 
  Chris (Christina) (@GalanthusA) reported 2 minutes ago

  @just_cameroon @GardensHour I always had that problem (rarely could visit GCs - went mad when I did). Now I buy from nurseries on line (Ebay) and consider each purchase & usually plant on arrival then buy something else. Also search for what I want rather than impulse buy.

• 
  jane (@jlrynkms) reported 4 minutes ago

  being at the mercy of ebay sellers for a printed issue of runway magazine just because i don’t live in the US… GOD I’M GONNA KILL MYSELF

• 
  Roman Pioneer (@renoipgp) reported 7 minutes ago

  @BourbonInvestm2 @natsturner @eBay I appreciate your perspective as an honest seller, but the system is absolutely broken for preventing systematic fraud. I just tested the checkout process myself with a P.O. Box. The 'Authenticity Guarantee' badge still shows up. eBay gives zero warning that the item will bypass authentication. That is incredibly deceptive to buyers who think they are protected. Second, there are no consequences. This seller has had items fail authentication before, has received multiple reports for fraud, yet he is still not banned and continues to list hundreds of counterfeits. eBay just quietly refunds the buyer, returns the fake to the scammer, and lets him try again. They are protecting their profit margins instead of the community. PSA and eBay need to share data to permanently ban accounts systematically submitting fakes. And of course, we can't completely rule out the possibility that this was simply a massive error and the fake card actually passed the PSA inspection.

• 
  Scott Paterno, Shabbos Goy (@ScottPaterno) reported 9 minutes ago

  For a hat guy - and I have a couple hundred all told - the Masters hat in the same green as the jacket is a near holy grail. They don’t sell it, and if it shows up on eBay they run that thing down and you never get invited back.

• 
  Scruffy (@scruffycitytv) reported 9 minutes ago

  This is a great step forward @eBay! BUT, the biggest fix would be AUTO PAYMENTS. All that’s going to happen is what always happens. The buyer just ghosts. No responses or anything. Then it auto cancels the auction sale after 4 days and I’m back to listing it again. So it didn’t help much. Auto charging fixes everything and gets rid of shill bids as well.

• 
  ybee 𓆩⍟𓆪 smbk all the time (@mcu_liker) reported 10 minutes ago

  @spideygalsolo I got mine on ebay! they're the brave new world & you and thunderbolts & you jpn exclusive plush so unfortunately they're very overpriced for what they are. I only ended up getting them bc they stopped trying to sell bucky for 100usd LOL so they'll probably continue to go down

• 
  Joe🌯 (@0x_Joe) reported 11 minutes ago

  The crazier part is TCGPlayer is so much worse. I went back to ebay and it was relieving, but still a big problem. TCGplayer is like 2 weeks after you mark as shipped or sometning. On TCGPlayer I constantly ran into liquidity issues and had more money pending than liquid.

• 
  Katherine Argent (@effthealgorithm) reported 12 minutes ago

  @Cross_Malaki Many gaming consoles play DVDs, too. A CD/DVD player attachment you can connect to a computer is dirt cheap at Walmart. Combo TV & DVD players are still manufactured, or you can get retro ones on eBay. And yes, there are still people who know how to fix them if things break.

• 
  Josh (@jl8915) reported 12 minutes ago

  @premiercards_2 @eBay How in the hell is this still an issue?

• 
  Snow ❄️ aka Sephithot (@SnowCoryo) reported 17 minutes ago

  @ItsToriGalvin Nearly every post I've seen of this figure is someone on reddit/ebay/or some japanese reselling site asking about how to fix the droopy wing or the tilt🫠

• 
  Richard 🍷 💔☀️ (@Richard_Colo) reported 17 minutes ago

  eBay proving yet again why they are the worst company to sell on! Buyer opens a claim that they didn’t get their package, tracking shows delivered. eBay agrees and says they got it. Customer opens chargeback for empty item eBay says customer is right! What @eBay is terrible!

• 
  Peanut (@JuggaloPeanut) reported 24 minutes ago

  @Royals_Cards One thing that has pushed me to leave ALOT more neutral feedback as been eBays new automated system. I dont leave negative feedback if it's a minor issues. Now I leave neutral feedback. I will not allow eBay to automatically leave a positive feedback.

• 
  Fact (@Fact) reported 26 minutes ago

  In 2006, an Australian man attempted to sell New Zealand on eBay. The bidding reached $3,000 before eBay shut it down.

• 
  Brian Kraus (@NHbskraus) reported 26 minutes ago

  @CardPurchaser and community I have a small problem. I bought a card on eBay that was shipped via eBay standard (with the ESU number) tracking says it was delivered but o never received the card. eBay denied my claim because it was “delivered “. I can’t file claim on USPS.

• 
  PeteV9 (@pvarr9) reported 29 minutes ago

  @the_Mont @nothowyouhoped NHL found out about the website and shut it down. Ebay is your only way. Good luck.

• 
  lonely | لونلي (@oih95) reported 29 minutes ago

  @eBay Why your store doesn’t ship to Saudi Arabia anymore? Please fix this

• 
  j🌞 (@soanajantos) reported 31 minutes ago

  @eBay_UK Hi, I’m in another country, not using a VPN, and can’t login to eBay as it shows the “Pardon Our Interruption” message. I have messages I need to reply to. How can I login?

• 
  X-R-P-1983☆ (@XRPee1983) reported 35 minutes ago

  @Hemigod85 Still waiting on it. Shipper on Ebay is slow AF lol

• 
  MiBo @RadioVagabund@radiosocial.de (@do3mib) reported 37 minutes ago

  @2j4ez The same problem as with all old cassette decks: the belt. It’s made of rubber, and rubber ages. Either it slips or it’s already snapped. Opening it up and replacing it isn’t difficult; replacement belts are available for very little money, e.g. on eBay

• 
  Chris Goldie (@Omega_Prism) reported 39 minutes ago

  @eBay Part 2: This lack of transparency is unacceptable. I’m willing to comply with any policy, but I can’t fix something when no one will tell me what went wrong. The process has been frustrating, inconsistent, and honestly unfair. I’m asking for a clear explanation.

• 
  Yorkshire Jamie (@YorkshireJam) reported 40 minutes ago

  I wish people like @eBay @eBay_UK would stop changing ****. Trying to list an item with MY chosen method of postage isn’t allowed now? Wtf is going on with the world. Stop fixing things that aren’t ******* broken.

• 
  ThisBIH-Rips (@ThisBIHRips) reported 42 minutes ago

  @DGcards40 @AllCardsAreCool Not gonna lie it’s a good deal, but I have had terrible experiences buying from X, if you had it up on eBay I’d consider buying it but you’d lose 13% on the sale.

• 
  Hoss (@NamesJohnnyUtah) reported 42 minutes ago

  @premiercards_2 @eBay Have them call you thru eBay automated assistant chat. Say “call me” in the chat. Take pictures, show them the damages and they will give you $$ back. This is absolutely a known issue and they are doing nothing to fix it.

• 
  Bill Sphan (@Bill_sphan) reported 44 minutes ago

  @otokyo__ Selling on EBAY with a broken leg.

• 
  Robb Carlson (@robbc_) reported 44 minutes ago

  @premiercards_2 @eBay It’s such a terrible “service” they’re offering - just put EVERY order at risk.

• 
  Bear Huggington (@jokersall) reported 46 minutes ago

  @ctrlalycedlt I had to get a copy off ebay but I haven't had any problems playing it.

• 
  Royals_Cards (@Royals_Cards) reported 48 minutes ago

  @den_jvs Having bought cards on ebay for over 25 years now. The amount of time it takes to get a resolution from most sellers isn't worth the effort. Upload 4-5 pictures, back and forth with a seller, repackaging and shipping, 2-5 days shipping delay, 2-3 days for a refund. Assuming they even take it back for a category that has no refunds. Assuming you don't have to have ebay step in and make a ruling adding 10-30 business days. I already went through the effort of sourcing the card. Looking through pictures, checking descriptions for notated issues, checking recent feedback. A refund at this point isn't worth the effort. Leaving correct feedback with pictures to let future buyers know what they can expect. That's the whole point of feedback. I don't buy from people with under 98% feedback as it is. Fake feedback inflation is a thing. I'm not taking a "partial refund" to change my review. There's no scenario a seller "makes it right" by me changing my review. There's no consequence otherwise of the seller continuing to sell damaged cards as NM and no way for anyone else to know what the seller is doing. Ebay listing is near dummy proof. You have to actively select what the condition is. If you're a lazy seller and are "too busy" to look at the condition of your card, it's not a mistake you marked it NM, it's negligence. Mark all your cards as excellent or very good then, problem solved. I kicked 25% of the cards I bought off ebay out of grading. I left negative feedback on 5% of those as they were egregiously damaged. The other 20% were near mint with accurate pictures, just not clean enough for my preferences on what I send in. I left them positive feedback. Sellers earn their reviews both positive and negative.

• 
  The Hot Rock (@aebgiven) reported 56 minutes ago

  Has anyone had issue with an @eBay account getting suspended out of the blue for no discernible reason? I have never sold anything and my last transactions have been non-events. I have no recourse, no way to petition or escalate. This is super upsetting!

• 
  cass 💖🇮🇱 (@sassycassyL) reported 58 minutes ago

  @ivorsawbottom my daughter does, only had one issue with a buyer being dodgy, I never have, I use ebay