Fido outages and service status in Agassiz, British Columbia

Problems in the last 24 hours in Agassiz, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Agassiz, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ronalda Jones (@RonaldaMJones) reported 4 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

• 
  Jolene (@JollySweets) reported 9 minutes ago

  @eranxah @Fidomobile @VirginPlus and that long time customer bit, that's what makes me mad. They should really be offering you a loyalty deal than bumping up the price

• 
  Chelle (@traaashpanda) reported 14 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Evan (@evanoftheyukon) reported 18 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Dr. Strangelove (@Border_Guard77) reported 18 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 20 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Michelle Almeida (@xalmeida12345) reported 20 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Ben (@edmontonbenny) reported 21 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  Shrikant Gupta (@Shrikan15918909) reported 26 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Josh Robins (@joshie2424) reported 31 minutes ago

  @Fidomobile wonderful ask Jack doesn’t really work. I wanted to know if there’s an RCS outage and it wanted to have me talk to someone in two days I live in the GTA is there an RCS outage