Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 6
Toronto, ON 5
Parksville, BC 3
Edmonton, AB 3
Wolfville, NS 3
Gatineau, QC 2
Whitby, ON 2
Cambridge, ON 2
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Mississauga, ON 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1
Ajax, ON 1
Guelph, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kennyn316 K9 (@Kennyn316) reported

    @GlobalBC if a person was in Trouble and @FidoSolutions @Fidomobile can’t call out to anyone? What Happens then...lack of Help Lack of CANT contact Any1! WTF!

  • randompplad Andy (@randompplad) reported

    @Fidomobile when will your outage be fixed???

  • ShireenSalti Shireen Salti (@ShireenSalti) reported

    . @Fidomobile I know you think you’re giving me a day off but it’s federal budget day and I can’t afford having no service! Any info on expected recovery time?

  • TheoGuy92 Theo-Alexander (@TheoGuy92) reported

    Is it me or is @Fidomobile having network issues?

  • MiladBC 🇨🇦 Milad (@MiladBC) reported

    I missed an important meeting today, and I’m losing money because of service interruptions in @Rogers and @Fidomobile network!! And all they say is that it’s going to be fixed ASAP!!! This is unacceptable!! @FidoSolutions

  • Sailor_Sonico 🎀🌙🍭🌈💖Buffy💖🌈🍭🌙🎀 (@Sailor_Sonico) reported

    @Fidomobile Perhaps an update that the network is done would be helpful.

  • kumar_dhanus Dhanus Kumar (@kumar_dhanus) reported

    @anbuchelian @FidoSolutions @Fidomobile Harry Potter also dealing the same problem.

  • Desi_Panjabi1 Amaa (@Desi_Panjabi1) reported

    @ReymeKaur @Rogers @Fidomobile I think you can claim compensation if No network provided to business customers

  • marthaxbn marthabn (@marthaxbn) reported

    i need to leave my house - where’s my service!!! @Fidomobile

  • Poonam_Mehmi poonam (@Poonam_Mehmi) reported

    @Fidomobile why fido network is down in this area T0L2H0?? Please resolve this asap

  • realericpeters Eric Peters 🇻🇨🙏🏾🌋 (@realericpeters) reported

    Folks, sometimes technology just doesn't work. Let's just hope it isn't anything nefarious. @Fidomobile

  • Gmcortez85 Gabriela Cortez (@Gmcortez85) reported

    @Fidomobile @LidoPimienta @WitchProphet Nobody cares about this nonsense! How the hell haven't you guys issued a statement or post ongoing updates on this outage crisis?!

  • mikusmeets Mïku Smeets🥯🦝🚈 (@mikusmeets) reported

    my @Fidomobile cell phone network is down

  • rayamarelo Raymond Amarelo (@rayamarelo) reported

    @Fidomobile why aren't you providing updates for this massive cellphone outage??

  • Gmcortez85 Gabriela Cortez (@Gmcortez85) reported

    @Fidomobile @FidoSolutions every customer affected by the outage should be receiving this and not have to pay their bill this month. And don't you DARE charge anyone late fees after this stunt!

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