Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Mississauga, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit Sharma
(@MohitSh20429264) reported
@Fidomobile Please provide a timeline when the service would be restored?
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K9
(@Kennyn316) reported
@GlobalBC if a person was in Trouble and @FidoSolutions @Fidomobile can’t call out to anyone? What Happens then...lack of Help Lack of CANT contact Any1! WTF!
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Based Brat
(@based_brat) reported
@Rogers @Fidomobile am I gonna get a credit for my service being out the entire day?
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claire "B.S." mo
(@clairebsmo) reported
@Fidomobile my cell network is downnnn and I need it for worrrrk. Fix it plz
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lovepreet brar
(@b90ee0097dad4f9) reported
@Fidomobile @LidoPimienta @WitchProphet Already cost me over $800 in past 12 hours when are u gonna fix the network
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Kyle Thomson
(@kylet19) reported
@FidoSolutions @Fidomobile what is going on?!??It’s been 5 hrs and no internet, text or cell service? That’s crap ! Some of us have business we use our phones for ! You’re gonna cost me my job !!!! I want a response to this and a credit to my account !
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ursa minor
(@starbear604) reported
@Fidomobile Is there a problem with service in the V5T area of #Vancouver ? I keep getting network not available messages.
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mrjasonshine
(@mrjasonshine) reported
@Fidomobile your customers count on you. Every hour the service is down is good for $1000 credit right. You understand that you signed a contract that said you would supply service get the network up or pay up! I got work to do.
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LifestyleDigs
(@TheLifestyleDig) reported
@FidoSolutions I had a job interview by phone for 9am and wondering why the HR person didn't call. Looked at my phone. No service on Fido @Fidomobile Guess I can kiss goodbye the chances of getting that job. Thanks a lot.
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Amaa
(@Desi_Panjabi1) reported
@ReymeKaur @Rogers @Fidomobile I think you can claim compensation if No network provided to business customers
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Q.Q
(@QQ23280405) reported
@Fidomobile Fido Network in Edmonton Alberta is not working
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Mike Alexander
(@Mike50hi) reported
@Fidomobile LTE still not working...!!! #FIDO
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Johnny
(@MatJimbo) reported
@RogersHelps @Rogers and @Fidomobile can you pro-rate my bill based on your outage? #fidodown #rogersdown #rogersoutage
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mnemonicovrload
(@mnemonicovrload) reported
@DecaireRobert @Fidomobile Apparently the Rogers cell network is having widespread problems today. My phone currently can't connect to the SpeakOut network either (MVNO that runs on the Rogers cellular backbone). It was showing 2G service until I rebooted my phone, now no service at all.
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Mrs.B
(@MrsB63834685) reported
@Rogers @Fidomobile Im not able to send my child with disability to school today because of your failure. As a parent of a disabled child, I need to be constantly available to the school in case of an emergency. Since they will be unable to reach me today, my child misses school.
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