Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Check Current Status
E-mail
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 3 |
| Toronto, ON | 2 |
| London, ON | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Citizen
(@CITIZEN_GUJ) reported
@Michyme1982 @Fidomobile That's sad. I can feel you. I am a new customer and I was ported from other network with a certain promise. After the porting they backtracked from the promise. I had to invest a lot of time and energy to just get what I promised before. (Even after having everything in writing)
-
missmc
(@missmcTO) reported
@Fidomobile @FidoSolutions Phone not in stock online. Have to go to a store. Why won't you waive the $50 service fee for the inconvenience which is no fault of the customers?
-
GPITMAN
(@derekbowen) reported
Come on @koodo why beat around the bush. If an existing customer calls and says they can get a better plan @Fidomobile for the same price just give them the deal, even more so when the spouse got the deal without a problem 4 days ago. #failing customer service.
-
🌻Abigail loves JBJ
(@ilovewattpad26) reported
@Fidomobile Hi, I don’t know what’s wrong but I don’t have any cellular service since last night at 8. I’ve reset the network settings, restart and airplane mode but it still doesn’t work.
-
🥊Shadowboxer
(@DforDefined) reported
@kealune @Fidomobile iphones have **** security and there's nothing you can do to change my mind about them
-
Citizen
(@CITIZEN_GUJ) reported
@Fidomobile After so many tweets, screenshots and waste of time. I am offered $120 credit that makes the 24 months $5 discount. I am feeling like a beggar. Am I a Beggar to you @Fidomobile ? Is this how you treat other customers? Or its just me? #unfairTradePractice
-
Taylor James Bertrim
(@BertrimJames) reported
@Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.
-
Benedict Ling
(@iceman0125) reported
@FidoSolutions @Fidomobile I tried returning phone after 1 day and was refused?!!!! WHY?! 😡Need help, please.
-
SomewhereFarAway|°•
(@TinaLuvy) reported
Is it my phone or is it @Fidomobile I keep getting "couldn't send message" but i do have service. It has been doing that for a while now. Did all the update ect
-
Chris Rumig
(@ChrisRumig) reported
@Fidomobile your service is brutal for 45.5 degrees North -79.9 West..most times all weekend NO service in an area that should be LTE coverage.
-
Menaka
(@MenakaRang) reported
@Fidomobile absolutely and thoroughly disgusted by the customer service received from fido! Being yelled at instead of helping. Shame on you for treating your customers badly and then ensuring that they can't speak to any other associate! This is what you get for years of loyalty
-
Mehak
(@Mehak0401) reported
@Fidomobile U changed my plan without giving me any notification. I had certain free international call minutes and now I can't see them in my plan. You have charged me for international calling in the last billing cycle. This is unfair! Share email ID where I can put a detailed complaint.
-
Twitali
(@Twitali4) reported
@Jaspree99730036 @Fidomobile Their customers service sucks 😤
-
kearee🌙
(@kearree) reported
@kealune @Fidomobile they are that good i **** you not pls consider going with them over Bell or Rogers, those 2 companies don’t deserve your $$ the more you support Bell/Rogers the more they get to stay being the only popular companies & charging ridiculous prices plus Fido is gay asf ty goodbye
-
shaaqolaan
(@livingburrito) reported
Yeah i think it’s time to cancel all my lines with @Fidomobile
Check Current Status