Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

Less
More

fido Hero Image

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 6
Toronto, ON 5
Parksville, BC 3
Mississauga, ON 2
Edmonton, AB 2
Gatineau, QC 2
Whitby, ON 2
Cambridge, ON 2
Wolfville, NS 2
New Westminster, BC 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealIsOver9K IsOver9K (@TheRealIsOver9K) reported

    @Fidomobile Service for Fido / Rogers users is out in Northern Ontario. Mobile data is spotty and outright useless phone calls not connecting.

  • shermil2012 Shermila (@shermil2012) reported

    More than 30 minutes on the phone to talk to Fido customer service! Maybe hire more people! Bad service for the amount of money you charge! SMH @FidoSolutions @Fidomobile

  • mstankowitsch Mike Stankowitsch (@mstankowitsch) reported

    @Fidomobile I am trying to login to my account and it keeps saying it is temporarily unavailable

  • DennyHowell20 Denny Howell (@DennyHowell20) reported

    @Fidomobile Do you have 10GB plan? And where can I get support?

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @Fidomobile But why is it so slow? That’s so 10 years ago.

  • forestedge_lot3 Forest’s Edge (@forestedge_lot3) reported

    @Fidomobile is Fido down for anyone else. (Northern Ontario)

  • nashls Leigh Nash (@nashls) reported

    @hollykent @Fidomobile Having the same issue with my phone not working unless it’s on WiFi, and I’ve been with Fido since like 2005. And am now seriously considering switching. It’s ridiculous.

  • proudblaster3 Proudblaster3 (@proudblaster3) reported

    @Fidomobile Why is @Fidomobile network getting bad in Brampton every passing day.

  • hollykent Holly Kent (@hollykent) reported

    I still owe $600+ on my phone. Do I really have to pay that off if @Fidomobile is not providing the service in our contract? Has anyone had any similar experiences? I've tried to escalate this with Fido many times, no one calls me back.

  • LoveIsLUVIsLUV andwhy (@LoveIsLUVIsLUV) reported

    @Fidomobile please fix the voicemail feature!!! Today I could not listen to my voicemail because your system is faulty. come on. My voicemail is clogged, because I've got a series of voicemessages from quite a few telemarlketers and I can't delete them most likely empty messages

  • arovishal vishal arora (@arovishal) reported

    @Fidomobile It has been exactly 9 days since I joined Fido and I am already thinking to switch.First called tech support to fix the speed. Today when I saw my credit report I was surprised to see Fido did two hard checks without my permission! BEWARE new customers

  • ChelseyInaAnne Absolute Decadence (@ChelseyInaAnne) reported

    @Fidomobile @FidoSolutions your internet is down in Brampton....

  • DarrenDerwood Derwood (@DarrenDerwood) reported

    @Fidomobile what the heck? 1 hour wait just to speak to customer service then I get cut off???

  • hollykent Holly Kent (@hollykent) reported

    @nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.

  • hunterderkach hunter (@hunterderkach) reported

    how ******** does @Fidomobile put an $13/mo add-on for device protection on my bill, hide it under a $10/mo discount when I brought my own device...?!?!?

Map Check Current Status