Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 4
Ottawa, ON 3
Vancouver, BC 3
London, ON 3
St. Catharines, ON 1
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1
Okotoks, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ggsargent Gsargent (@ggsargent) reported

    @Fidomobile hey Fido, your cell service is down at Derry Road and Winston Churchill in Mississauga. Unreliable all morning

  • arpitshah_9 Arpit (@arpitshah_9) reported

    11 hours and still not network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !

  • QuesnelleS Sarah (@QuesnelleS) reported

    @Fidomobile @FidoSolutions when is this “minor” outage thats effecting millions nationwide and has been going on for almost 12 hours going to be resolved?

  • yegsimon simon🌾 (@yegsimon) reported

    @Fidomobile I haven’t been able to dial out all morning. Fix it now you greedy rats.

  • LifeLoveVancou1 LifeLoveVancouver (@LifeLoveVancou1) reported

    @CRTCeng please speak with @Fidomobile and @Rogers as both of their networks are down for more than 12 hours. #monopoly #fidodown

  • HunarMalik Hunar malik (@HunarMalik) reported

    @legitmarino @Fidomobile @Fidomobile is a unbelievable! They didn’t even acknowledge this outage on their social platforms. I have 3 lines with FIDO and none of it has coverage. I’m too devastated at this time.

  • rjscott94 🇬🇧RaymondScott🇨🇦 (@rjscott94) reported

    @Fidomobile better give the customers something for this crap!

  • RAJ009F RAJU (@RAJ009F) reported

    @Fidomobile No network service in my mobile.

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • emsobrepena Edizon (@emsobrepena) reported

    @Fidomobile unbelievable, there are network interruption and you didn’t even warn us.

  • prutang840 kyle (@prutang840) reported

    @Fidomobile cmon fido I wanna use my phone. Where's my discount for this interruption??? What if my kids school had a emergency. Fml

  • Rajan_GOhm Rajan (@Rajan_GOhm) reported

    Yo @Fidomobile when are you guys going to resolve your Service Outage today?

  • lisaeoxox lisa (@lisaeoxox) reported

    **** @Fidomobile I paid $530 bill a month and a half ago to turn my phone back on and they shut it off again today because I owe 250.00. How i owe that in a month and a half is beyond me. Time to go to a different company

  • randompplad Andy (@randompplad) reported

    @Fidomobile how much longer will the outage last? Never experienced such a long outage

  • KevinCYVR Kevin (@KevinCYVR) reported

    @Fidomobile Hi, are there issues with the network? My family's Fido phones are all not registering onto the Fido network in Vancouver, BC.

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