Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 8
Calgary, AB 6
Parksville, BC 3
New Westminster, BC 2
Mississauga, ON 2
Edmonton, AB 2
Gatineau, QC 2
Whitby, ON 2
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • _MahmoudBakkar Mahmoud Bakkar (@_MahmoudBakkar) reported

    @FidoSolutions @Fidomobile Do you think the time has come to change service providers? - 14 hours down and counting...

  • sunilaroralive SUNIL ARORA (@sunilaroralive) reported

    @FidoSolutions @Fidomobile Hi, how long please. Work is being affected no end . There is NO service at all. Kindly provide regular updates ! Thanks

  • simswrld_ 🛸 (@simswrld_) reported

    tried to call KFC to see if they have the nashville hot tenders and it didnt go through, literally **** you @Fidomobile

  • NolandSmith02 Nol (@NolandSmith02) reported

    Hey @Fidomobile wanna get your shabaz together here in Canada🇨🇦 First we got lock down and now cell service is down, come on guys... #SwitichingNetworks

  • OMGits_PK PK (@OMGits_PK) reported

    @Fidomobile no network since more than 5 hours. When it going to get resolved? (Lost 1/2 days of pay) @FidoSolutions #fidooutage

  • thingsklow7 🌴Get My Team Out Of Florida🌴 (@thingsklow7) reported

    Still no service. @Fidomobile @Rogers FIX UP!!!!!

  • honeydijonchips mind ya buisness (@honeydijonchips) reported

    How do I STILL have no cell service!? @Fidomobile @FidoSolutions

  • GHOSHsankha Sankha G (@GHOSHsankha) reported

    @FidoSolutions @Fidomobile How much more time the outage will be there ? It’s been for the whole day now !!!

  • imkanssible Joe Rivetto (@imkanssible) reported

    @FidoSolutions @Fidomobile I’m Uber driver ,I can’t work when do you expect to fix the problem?

  • perrin_jan Jan Perrin (@perrin_jan) reported

    @HaruunYEG @Fidomobile I’ve been with Fido for a number of years, albeit not on contract. This #rogersdown is the only time I’ve come across problems with them. Unless you’re referring to something else?

  • Cc1855 Cc185 (@Cc1855) reported

    @Fidomobile @LidoPimienta @WitchProphet When will service be back up?

  • skrllypews $Shanice (@skrllypews) reported

    @Fidomobile fix tf up!! 😡 I can’t even make business transactions because I need a verification code been without service for over 12hrs now!!!

  • caitlinjannelle Caitlin (@caitlinjannelle) reported

    @RogersHelps An email from @Fidomobile @FidoSolutions would have been extremely helpful and would have saved me hours of troubleshooting my phone's lack of cellular service.

  • Omar_aliraqi20 Omar Aliraqi 🇨🇦🇮🇶 (@Omar_aliraqi20) reported

    Dear @Rogers @BellMediaPR @Fidomobile you should compensate us after this outage. I was without Internet today morning. Thankfully I got an open WIFI network close to my work. Please fix it as soon as possible and don't do that again. 😑

  • SadikuZyfer zyfer sadiku (@SadikuZyfer) reported

    @RealtorBobbyG @FidoSolutions @Fidomobile When will we expect our service up and running or it won’t for one more day there is no more pay phones at every corner of the street to make calls

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