Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

Less
More

fido Hero Image

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Mississauga, ON 2
New Westminster, BC 2
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1
Ottawa, ON 1
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Wykikii Wycliffe Jason (@Wykikii) reported

    @Fidomobile I would like to cancel my second line. What's the process?

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile I would never suggest for anyone to go with fido

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile And I expect for YOU to call ME. I’ve tried to leave this company over and over again and it’s driving me nuts who stupid every single person I talk to is there

  • gundeepssidhu Gundeep singh (@gundeepssidhu) reported

    @Fidomobile I ordered an iPhone 11 Pro Max(Great deal!!) but today I contacted about the details on the order. They told me sorry we are sold out but we can cancel the order... is that how you deal with all your customers?? In bad faith; been with Fido for 2.5 years at this point

  • Sunny_bhatia748 Sandeep Bhatia (@Sunny_bhatia748) reported

    @Fidomobile is the biggest cheater, Charged me $180 extra last month with promise to wave it and now again added $54 of extra chrg and did not even correct the last month's bill. Have spend over an hr with customer service they are apologetic but helpless #shame #dido #Cheater

  • vyom2003 Himanshu Bhavsar (@vyom2003) reported

    @Fidomobile very poor network since last 3 months, call drops, missed calls, no signal......complained so many times about network but shameful answer all is well

  • acaSigoYo Ale. (@acaSigoYo) reported

    The sign of @Fidomobile is the worst in Nepean, ON. There is no coverage, there is never mobile Internet and if the bill comes, charging something that does not generate connectivity or confidence. I decrease service !. Please don't use this service, don't waste your money

  • georgehuang_mrc George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.

  • georgehuang_mrc George Huang (@georgehuang_mrc) reported

    @CircularLogic89 @Fidomobile I refused @Fidomobile offer of 20G/$50 per month after I complained by chatting to its customers service.

  • Anwesha71616499 Anwesha Bhattacharya (@Anwesha71616499) reported

    @Fidomobile …i m very disappoint with your customer service…please spend some money to improve the customer care…now i have a complain regarding your payment system…Though my device payment had been completed my monthly charge had not been reduced

  • mauriloborges Maurilo Borges (@mauriloborges) reported

    I'm very disappointed at @PurolatorHelp and @Fidomobile. I bought a phone with Fido, they send it with missing apart number. Number has been provided since 9/6 but tracker keeps saying still missing, even though Purolator costumer service confirms it has been received.

  • Jitter_P JP (@Jitter_P) reported

    Canada needs to get control over monopolies like @Fidomobile. It's taken 4 phone calls and over 2 hours today to solve a problem. Complete joke! #cdnpoli #CRTC

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • lilmissmachete Marcela Vargas (@lilmissmachete) reported

    @Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.

  • MomOffDuty_CDN Mom Off Duty (@MomOffDuty_CDN) reported

    Not impressed with @Fidomobile tonight. Usually they have been my go to choice and have always given great service. Seriously considering moving my 5+ lines to another carrier. All my lines have great upgrade offers but they won’t offer the same to my most expensive line.

Map Check Current Status