Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, ON | 4 |
| Toronto, ON | 4 |
| Ottawa, ON | 3 |
| Vancouver, BC | 2 |
| Deep River, ON | 1 |
| St. Catharines, ON | 1 |
| Terrace, BC | 1 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Bastow
(@deborah_bastow) reported
@Fidomobile You are effecting our businesses, please advise when we can use out cell service again as its been down all morning #fidodown
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mmblanc
(@mmblanc87) reported
@FidoSolutions @Fidomobile thanks for ignoring me. I think a different service might be an option for me since my contract is up next month... @TELUS got any good deals?
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Catherine 🇨🇦 #BIPOC Lives Matter
(@WetCoastLiving) reported
@Fidomobile any update on the mobile outage?
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Den the Man
(@Denzhiuo) reported
Wow @Fidomobile @FidoSolutions, i've been waiting on some important interviews/phonecalls today. Still no signal, rebooted so many times already!!!
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile @chatrmobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, pls stay on the line & confirm your location info.
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Vishal
(@VDMehta1975) reported
@Fidomobile we have no network connection in Coquitlam...what's happening
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Jay Ivaree Furlan
(@jayivareetattoo) reported
@Fidomobile hi fido my mobile phone hasn't had service all day?
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Den the Man
(@Denzhiuo) reported
Wow @Fidomobile, i've been waiting on some important phonecalls today. Still no signal, rebooted so many times already!!!
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heath🖤
(@fuckyourfate) reported
Would be GREAT if @Fidomobile knew how to supply working service to their customers Due to verifications via SMS- I can't get into any of my accounts for work. All day. So not only are you charging me for this trash service, but now costing me money from work? Ridiculous.
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jeffik
(@jeffik) reported
so seems @FidoSolutions / @Fidomobile are in complete Breakdown #FAIL
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Dani Fecko
(@DaniFecko) reported
Hey @Fidomobile and @FidoSolutions if you don’t give me service for a day, I’m guessing I don’t have to pay for that day? Because lord knows you charge me even if I don’t make a call. Cant wait for my discount!
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Naman Mediwala Shah
(@MediwalaShah) reported
@Fidomobile @FidoSolutions I’ve had no service since last night 7 PM. Is there an issue with the service I need to be aware of. This is so inconvenient 🙈🙈🙈🙈
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Jan Ole Peek #StayHome
(@ChalkOne) reported
@Fidomobile expecting a refund for today’s **** show on my next bill.
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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dr jekyll is a woman
(@kvtchv) reported
is there any way I can connect my phone to different network/provider for a bit? I have stuff to do today and @Fidomobile has been down since midnight
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