Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 2 |
| Toronto, ON | 2 |
| Richmond Hill, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen
(@CITIZEN_GUJ) reported
@Fidomobile I have just ordered a mobile and found out that other people with that mobile are facing issues. I want to cancel that order as I am yet to receive the shipment confirmation. Possible or should I wait for the shipment to come and don't accept it?
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chop, chop, dig, dig. BLACK LIVES MATTER.
(@SmartassReMarx) reported
@Fidomobile what's wrong with your service these days? Consistently at 1 bar in the middle of town, lose signal regularly, texts fail to send. Is this a BC or nation wide thing? Or is my phone just hooped
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HO’LLY
(@ollyever) reported
Watching these @Fidomobile now arriving to open the store… I don’t think I should get their service anymore.
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iiamgood
(@iiamgood1) reported
@Fidomobile fix ur dumbass website, or else...
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Lys
(@alyshines) reported
It’s not everyday that the cellphone companies have excellent customer service but the rep from @Fidomobile that I spoke with today was outstanding. Y’all need to give this gal a raise @FidoSolutions !
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Ladybug
(@Laadybuuug) reported
Early morning row with @Fidomobile customer service, which I was right and finally she removed the extra fee, but not a good feeling to start the day !
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EpikLeafFan
(@_johnnordstrom) reported
Thanks for the awful services @Fidomobile. Now I can't do my job without a working phone..
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ShockTroopCAN
(@ShockCan) reported
@Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working
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Ｗｈｏｌｅｓｏｍｅ
(@roseNES5) reported
@Fidomobile your wifi still keeps going out, i called your people yesterday they said they were fixing wires, and this was at 3, and it fixed at 12, now its out again why does this keep happening? you should probably check if another wire is down
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jitin varghese
(@jitinvarghese) reported
@Fidomobile When will the website be up.I have issue with my bill.
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.vayanin
(@PynkKnits) reported
I wish more people talked about @Fidomobile @FidoSolutions and their lackluster services and how they try to gaslight you when you need help from them. @CBCToronto
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.vayanin
(@PynkKnits) reported
When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."
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Belmod
(@reye5y5) reported
This is like the 3rd time I tried to put my free one hour on this month, and everytime I get "we doing maintenance". I'm done with you @Fidomobile. I stayed cuz of this feature, but I never get to use them when I went. Bye bye @Fidomobile hello unlimited @TELUS
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Sabrina
(@sabbie_9) reported
@Fidomobile my cell service hasn't been working this morning. It says no SIM and emergency calls only. Is there a wider service outage?
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Huh
(@whatthefemmme) reported
@Fidomobile Switched over to Fido from bell, never had better service. Thanks!
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