Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 5 |
| Ottawa, ON | 2 |
| Mississauga, ON | 2 |
| New Westminster, BC | 2 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
averie
(@averiejordanna) reported
@Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude
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Paul Gill
(@PaulGil48156793) reported
@Fidomobile You guys are deceiving customers with your win back deals. I got multiple offers and called into sign up and was told I am good to go. Now I received a bill that doesn’t line up with the offers you gave me and your support team tells me I am SOL. I have the emails
-
Cynthia Franko
(@CynthiaFranko4) reported
@JaeDion_ @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;
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Amrinder Singh
(@Amrinde74278552) reported
The worst App and website i have seen is of @Fidomobile
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Cynthia Franko
(@CynthiaFranko4) reported
@djenish1108 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;
-
@Adv. Afshan Goghari
(@cleanmahim) reported
FIDO is a big CHEAT COMPANY. They cheat international students and the OSL at Walmart is helping them. They mislead and the associate named Mandy with FIDO is rude and disrespectful. I have got a bill of CAD 232 when I was told I will get 60 Cad @Fidomobile @FidoSolutions
-
Karishma Sharma
(@karrysmatic) reported
I need to get in touch with @Fidomobile as soon as possible, the customer service number is not reachable . It’s urgent , can someone pls get back to me asap . Thanks !
-
Edward Davies
(@Shirebikes) reported
@Fidomobile Stuck on hold trying to cancel my plan. Guess you like to encourage customers to leave.
-
jainam
(@_ja1nam) reported
@aswishh @Fidomobile LMAO what the actual ****
-
damla ertugrul
(@dmlertgrl) reported
What a robbery @Fidomobile and 3hours wait time to talk to customer service ridiculous!
-
Marie ♡
(@mariestellaa_) reported
Does anyone else with @Fidomobile have no service 🤔🤔🤔
-
F Sk
(@iAmFsk1) reported
@Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...
-
Munish
(@ryanavi21) reported
@Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....
-
Lee 💫
(@LeeSoSlim) reported
@Fidomobile can someone please give me my credit for 3 days of not having service. No I will not call ur customer care line. Please have someone from the team call me to credit me.
-
Malvika Bhanot
(@bhanot_malvika) reported
thats why I continued to use my intrl. calling feature like before but i recently found out that i got charged an exorbitant sum of $160 (CAD) for the same. Tried to talk to the customer care. No solution or cooperation from anyone. Rude and inconsiderate. NEED HELP ! @Fidomobile