Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 4
Ottawa, ON 2
London, ON 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • vinzirew Winston (@vinzirew) reported

    @Fidomobile what is going on FIDO is down since this morning

  • DhallaGurpreet Gurpreet Dhalla (@DhallaGurpreet) reported

    Many Rogers and Fido wireless customers are being impacted by a countrywide cellular service outage and have been left unable to make calls, send text message or use mobile data. @Rogers @Fidomobile

  • Reyesnna Anna Reyes (@Reyesnna) reported

    @Fidomobile is the Fido down? I can’t seem to be getting my network working.

  • SMARADIO Silena (@SMARADIO) reported

    Hey @Fidomobile any reason why my service could be not working on my mobile phone?

  • CiViiLy Cindy (@CiViiLy) reported

    Just realized my cellphone service is down. WTF @Fidomobile?!!! Apparently service has been down for 8+ hrs. 😳😳😳

  • randompplad Andy (@randompplad) reported

    @Fidomobile how much longer will the outage last? Never experienced such a long outage

  • _MoodControl_ Otherwise known as Urge Overkill (@_MoodControl_) reported

    Hi @FidoSolutions @Fidomobile is there an outage with your network? I am not getting a #FIDO signal. Let me know as soon as possible. Thx.

  • Robert20181184 Shhhhh (@Robert20181184) reported

    @Fidomobile fix this bs, IM NOT HAPPY 😡

  • DaniPetersen_ Danielle Petersen (@DaniPetersen_) reported

    Not me scared I hadn't paid my #Fido/@Fidomobile bill this morning bc I had no service. Technology - it's a love-hate relationship.

  • yegsimon simon🌾 (@yegsimon) reported

    @Fidomobile I haven’t been able to dial out all morning. Fix it now you greedy rats.

  • iamtesya Tess (@iamtesya) reported

    @Fidomobile is there a system failure with Fido today? My phone says no service..

  • arpitshah_9 Arpit (@arpitshah_9) reported

    11 hours and still not network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !

  • KevinCYVR Kevin (@KevinCYVR) reported

    @Fidomobile Hi, are there issues with the network? My family's Fido phones are all not registering onto the Fido network in Vancouver, BC.

  • emsobrepena Edizon (@emsobrepena) reported

    @Fidomobile unbelievable, there are network interruption and you didn’t even warn us.

  • anahitarmp Anahita (@anahitarmp) reported

    From last night 11pm, I found out my Fido sim card is not working (complete service interruption). I do not have a landline phone and no wifi at home. @FidoSolutions when does this problem fix? Now I just connected some unsecured public Wifi! @Fidomobile

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