Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Check Current Status
E-mail
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Mississauga, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Chey McLaren 😎🤟🏼🏳️🌈🇨🇦
(@AlyssaChey) reported
@Rogers @Fidomobile the cell service has been down all day for me and everyone else that needs the phone. Be honest about the large scale problem FFS.
-
Ani H.
(@AniHajderaj) reported
Hey @Rogers/@Fidomobile it’s all fun and games when your (overpriced) service goes out for a day, but serious business when payment is made a day late. Yikes.
-
LifeLoveVancouver
(@LifeLoveVancou1) reported
@kingmagemtl @Fidomobile Me personally. After this I'm leaving. They can pay themselves for their phone and any breakup fees. In 30 years I never heard of nationwide wireless outage in peaceful time.
-
Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
-
Vee
(@01krick) reported
@FidoSolutions @Fidomobile 8+ hours with out service is NOT intermittent. This goes beyond interruptions. You do realize that many don’t have land lines! People are trying to work from phone which requires phone calls.. people could be waiting for covid results..& you’re “sorry” please with that nonsense
-
子弹飞来飞去
(@vjland) reported
@FidoSolutions @Fidomobile a pinned tweet should be this one, the service update! not the your bullsht commercial.
-
P
(@PTRCLVS) reported
I am so PISSED !!!!!! @Fidomobile get your **** together and reimburse us cause today is not the day
-
Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
-
Jenya
(@Jenya1974) reported
@CP24 @Fidomobile also doesn't work , stuck in Florida with theirs service , never mind 10$ plus tax everyday charge
-
Harry Potter
(@harryvani) reported
@FidoSolutions @Fidomobile - It is more than 16 hours of outage. It is unfortunate that Canada is not opening up to competition. We have most expensive plans. So why can' t we get back up quickly? #fidooutage. Is profit your only goal and not service?
-
Teekatown
(@Teekatown) reported
Terrible terrible service. been phoning you since 10AM this morning. You keep saying you're going to transfer me to someone, then you hang up. @Fidomobile @FidoSolutions
-
kristina agosti
(@MsAgosti) reported
@FidoSolutions @Fidomobile I can’t get 911 either #fido #fail
-
Sarah Zanon
(@sarahzanon) reported
has anyone on Rogers or Fido in the GTA gotten their service back? @Fidomobile @FidoSolutions @Rogers
-
Sherida Charles
(@SilveryCurls) reported
@Fidomobile @Rogers can I get a credit since today I’ve had no cell service? Hello?
-
Alex N.
(@alxnov) reported
@Fidomobile the outage is still ongoing. Will you release a post-mortem on the incident after service is restored?
Check Current Status