Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Karam Saini (@KaramSa66846243) reported 6 minutes ago

  @FidoSolutions @Fidomobile poor network never meet my expectations. Customer service and technical support was helpless

• N. (@KingNira) reported 7 minutes ago

  Internet on my Fido network is lacking lately @Fidomobile … not helpful when I have GB to use & can’t 🙃

• Hakim (@HakimEhsan1) reported 15 minutes ago

  @Fidomobile *** you fido with your fcking service

• I’M HIM (@itzAlwayzGABY) reported 16 minutes ago

  @Fidomobile has the worse service and customer service ever, they’re all clueless AF

• Eve Cable (@evecable) reported 17 minutes ago

  currently on hour nine of customer support from @Fidomobile and my 10th customer service agent who has no clue what is wrong w my account but cannot do anything to fix it for me and get my money back 😝😝😝😝😝😝😝 hour NINE !!!!!!!! 😭😝😭😝😭

• Steve Ritchie (@sritchietoronto) reported 20 minutes ago

  @Fidomobile why don’t you support Apple Watch cellular?

• Kelvin Claveria ⚡️ (@kcclaveria) reported 24 minutes ago

  @MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.

• Kdpskingra (@kdpskingra) reported 26 minutes ago

  @Fidomobile please refund my outstanding amount 295$, I haven't received any cheque by mail at mentioned address (in my Fido account). Please refund my outstanding amount 295$. Very poor service. I am really disappointed.

• Misha Abasov 🇺🇦 (@MishaAbasov) reported 27 minutes ago

  @kcclaveria @FreedomMobile @Fidomobile Fido is bad. Finally switched to Rogers two months ago.

• ThinkTillUCan(t) (@ThinkTillUCan) reported 31 minutes ago

  @Fidomobile Hi, how can I stop calls coming from 18332680996 in regards to the person I don’t know (but assume was previously the owner of the number I was given as a new client)? Google it, please, there are many incidents of Fido and Chatr users experiencing this issue

• Tir (@waterbuffalo888) reported 37 minutes ago

  @Fidomobile customer care failure. You cannot call to speak to an agent and askJack is a technical flop. Looks like Fido is dead.

• Joanna Stich (@Joanna_Stich) reported 38 minutes ago

  Hey @Fidomobile I need help with my recent bill please.

• John Thomas (@JohnTho47285668) reported 44 minutes ago

  @britcan71 @Fidomobile I rarely talk on the phone. I have a pay as you go plan with 7-11. Super cheap options. Only 20 bucks a month. No data. Text (unlimited) and voice only. I'm never going to sign a contract with anybody.

• Sean Libin (@seanlibin) reported 46 minutes ago

  Wow @Fidomobile your customer service has become unbearable. You cannot speak to an agent except to book a call a day or two later. Been a customer since 1997 (before Rogers bought Microcell). It’s time to go. Was a good run.

• Kdpskingra (@kdpskingra) reported 47 minutes ago

  @Fidomobile very poor service by Fido. Still haven't received my refund 295$ , waiting from last 3 months. Pathetic service.

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