Fido Outage Map
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Fido Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Richmond Hill, ON||2|
|St. Catharines, ON||2|
|North Vancouver, BC||2|
Fido CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Fido Issues ReportsLatest outage, problems and issue reports in social media:
@Fidomobile been on hold forever. how to I get some help?
hey @Fidomobile here is the thing, when you add a new chatbot and direct all support requests to the website / chatbot and remove your contact information, you need to make sure you can do all the things in self serve, like cancel accounts.
@Fidomobile is there a reason why I can’t call a support line?
@Fidomobile Your online services are garbage and the "support" your company offers is terrible. Figure it out, you guys are useless
@Fidomobile @FidoSolutions My Data Bytes sessions are not resetting. Please help.
@Fidomobile How to not get a customer 101 : - Tried to apply online, got some message telling me to call for some verification. I call, the person needs to transfer my call (1st strike). The wait time for other service is about 45 min (2nd strike)
I recently switched to @Fidomobile but my number was not properly ported. It’s been 2 days that I’ve been trying to reach customer service. 🥲
@Fidomobile Worst customer service ever!!!!!!
@Fidomobile your Customer service agents are so useless, please make your future promotions more clear, some have been able to get special treatments.
@Fidomobile My plan is $65 for 10GB. I see on the site that your 10GB plans are listed at $60. Who do I talk to about knocking my bill down by $5?
Hey @Fidomobile ! I've been trying to connect with one of your agents for most of the day today. With more than 10 chats opened and 4 calls with ZERO being answered. Currently more than 40 mins on the line waiting! Is this the type of customer service you want to provide? #Help
@Fidomobile I am getting frustrated! Who do I speak to in Fido management to get a long standing, and recurrent problem solved. If I can't get it dealt with, I will talk to Joe Natatle and see who's *** he can kick.
@Fidomobile been trying to contact Fido customer service for 2 weeks now via phone,app and live chat. NOT happy. Could someone please respond to my DMs. Thank you.
@Fidomobile Hello! Phone cut off while I was waiting for the customer service specialist to find the note on my file; called back and customer service is closed! Hope @FidoSolutions can help as this is time sensitive!!
Ordered a new phone and got a sweet deal from @Fidomobile early last week. Too bad I have had zero follow up regarding the delivery of my phone even though I was advised I would have it in hand within 2 to 5 days and I can't get through to customer service #foreverwaiting