Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

Less
More

fido Hero Image

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 6
Brampton, ON 4
Sault Ste. Marie, ON 3
Greater Sudbury, ON 3
Surrey, BC 2
Montréal, QC 2
Ottawa, ON 2
Burnaby, BC 2
Vancouver, BC 2
Langley, BC 2
Mississauga, ON 2
Barrie, ON 2
Kanata, ON 1
Listowel, ON 1
Gatineau, QC 1
Lakefield, ON 1
Etobicoke, ON 1
Kingston, ON 1
Scarborough, ON 1
Guelph, ON 1
Napanee, ON 1
Pointe-Claire, QC 1
Uxbridge, ON 1
Craigmawr Beach, ON 1
Picton, ON 1
Brandon, MB 1
Victoria, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • abdalbagi_ Abdalbagi Mohamed (@abdalbagi_) reported

    @Fidomobile you should give us all credits for however long phone service is down.

  • SpencerWallace_ Spencer Wallace (@SpencerWallace_) reported

    Hey @Fidomobile @FidoSolutions what's up with my cell service?

  • Tiger_JY Kevin Kim (@Tiger_JY) reported

    @Fidomobile Is the cellular service down right now? When is the expected timeline to resolve the issue?

  • JJtheHoser JJ (@JJtheHoser) reported

    Hey @Fidomobile your silence is deafening around this outage today. What gives?

  • louistourillon Louis Tourillon (@louistourillon) reported

    @Fidomobile absolute best customer service non?

  • ____Shaan SD💞 (@____Shaan) reported

    So @Fidomobile you guys didn’t think to inform ur customers through email of something that the service is down ??

  • FitzPadraig S Fitzpatrick (@FitzPadraig) reported

    @Fidomobile I’m unable to receive or make calls today. Every call ends with « call failed «. Is there an issue in Toronto with service?

  • jessie_he8021 Jessie Bull (@jessie_he8021) reported

    Is @Fidomobile service down in Guelph Ontario?? I have no service 😭

  • rkthegreat1313 Badfella 😈 (@rkthegreat1313) reported

    @Fidomobile my simcard and data is not working properly😭😭😭😭 what a bad start of the week😒

  • TraiforosT Thomas Traiforos (@TraiforosT) reported

    @Fidomobile I have Fido, but my iPhone 8 doesn't find it. I never had this problem before. Any problems on your side?

  • aishiebabiee 🔮 ⚜️Aii⚜️ 🔮 (@aishiebabiee) reported

    @Fidomobile @Rogers y'all need to fix up... no service all day and no contact from the company to notify anyone that there's a service disruption

  • benjabs416 Ben J. A. (@benjabs416) reported

    @koodo I just left y'all for @Fidomobile AKA @Rogers and this outage is the second one since doing so. #imsorry and #imcomingback

  • abdalbagi_ Abdalbagi Mohamed (@abdalbagi_) reported

    @emmabourre97 @Fidomobile Since last night no signal at all

  • Minaadelalsaigh 𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ (@Minaadelalsaigh) reported

    @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!

  • echobalance نکا جیا دیوا (@echobalance) reported

    @Fidomobile network is still down

Map Check Current Status