Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Mississauga, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@Jonatha09558151) reported
@Fidomobile wifi is **** crap
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bryar
(@bryarpaije) reported
unless @Fidomobile wants to provide ACTUAL customer service like what i made him bring his business over for then i’ll be leaving. i’ve influenced many friends to come to fido. sad i’ve been advertising for a company that doesn’t care to help their customers 🤠
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ooogada
(@deezmys) reported
@Fidomobile why my cell phone LTE bad??
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Jacqui
(@Budcat) reported
@Fidomobile I received a long distance charge on my last phone bill for a 25 min call to Nicaragua. I spoke to a Fido representative and he insisted that Fido’s records indicated that this call came from my phone. I have never called Nicaragua nor do I even know how.
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Dallas
(@dallas_price) reported
When @TekSavvyBuzz is continuously cutting out but @Fidomobile has such poor reception you can’t even use the 20g you pay for. #ridiculous #figureitout #WorkFromHome
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H
(@heyheyyou00) reported
@Fidomobile I am NOT a Fido customer but I have received EIGHT calls from your marketing team in two weeks (1877). Calls don't even connect when I pick up so I can't tell them to stop. This is now HARASSMENT. It's an abuse of chatr customers.
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Linds W
(@lindshopewalsh) reported
@ImFarhan76 @FreedomMobile @Fidomobile File with the CRTC they said they constantly receive complaints of Freedom lying and doing illegal ****.
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Farhan
(@ImFarhan76) reported
Very bad experience with @FreedomMobile i initiated port request to @Fidomobile but freedom claiming they didnt receive it even i have proof.@FreedomMobile continue to prove how bad is this company. #poorcustomerservice #poornetwork #freedommobile
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Lory
(@Lory_Withay) reported
@Fidomobile why is service down in GTA? Can access internet on phone in Mississauga or Vaughan.
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McSkeletor
(@RulerofE) reported
@Fidomobile I’m relieved that white men never appear in commercials anymore.
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gerrymtl 🇺🇸 🏴☠️
(@Gerryyul) reported
Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?
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Andrew Harvey
(@andrewmharv) reported
@Fidomobile My Fido internet has been down for 2 days. I've had to tether to my phone and use its data, which rapidly depleted my data for the month. Given you are my internet provider, surely there is some way you can compensate my data use this month??? Pls and thank you.
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Deepak chapagai
(@chapagai_deepak) reported
@Fidomobile I will ever never use your services even if it's free
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Bharat Dodeja
(@bharatdodeja) reported
@FidoSolutions @CCTS_CPRST are you aware about @Fidomobile 's unscrupulous tactics to make money. Is there a way customer can raise their voice?
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Erín Moure
(@ErinMoure) reported
@PurolatorHelp ring fast & run; no time to sprint to door, then you must get yr pkg 14 km away from yr house? Wot? Not to mention @Fidomobile don't send you a shipping notice. Phone folk who work for both of them are great; systems on the ground TERRIBLE. End of rant.
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