1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fido
  6. ❯
  7. Outage Map
Fido

Fido Outage Map

The map below depicts the most recent cities worldwide where Fido users have reported problems and outages. If you are having an issue with Fido, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

Less
More
Check Current Status

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 4
Deep River, ON 1
Ottawa, ON 3
St. Catharines, ON 1
Vancouver, BC 2
Toronto, ON 4
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • meerajrules
    Meeraj (@meerajrules) reported

    So day 11- This is @Fidomobile @FidoSolutions for you. All you #canadians read this! My device got stuck with @PurolatorInc and they returned it back to Fido due to a stupid reason now Fido calls and says sorry we can’t give you same offer the device is sold out! Is this a joke?

  • panama_taylor
    Taylor_Panama (@panama_taylor) reported

    @dogmomlexa @FidoSolutions @Fidomobile you want trans rights? ok, 25% off Vaseline. now get ******** back in the closet.

  • TrishM19
    Trisha May Santos (@TrishM19) reported

    @Fidomobile I'm unable to call, is there any outage?

  • dogmomlexa
    TransParent Dog Mom: Lexa (@dogmomlexa) reported

    @FidoSolutions I don’t want promotions, I don’t want corporate pride garbage. I want to see @Fidomobile take some firm stances on things. I want to see you take a firm position on trans rights, I want you to confront the news that’s coming out of the states and that is spreading into Canada.

  • MaxColllodi
    Max Collodi (@MaxColllodi) reported

    @Fidomobile No other company or deliverer (Amazon, Canada Post, Fedex, DHL, UPS) has similar problems and they often deliver more expensive goods. Online ordering is supposed to make life easier but you make it excruciating.

  • GinoWTHWorld
    Gino (@GinoWTHWorld) reported

    Normally i do not tweet, tks fido. Charged for LD, paying is ok, but never knew addon would expire, orig contract does not list that, CS do not have guts to say it must list Even your live chat agent questioned me if I read all the detail!? You think its ethical? @Fidomobile

  • BillRiver5
    Bill River🇨🇦 (@BillRiver5) reported

    @Fidomobile dear Fido please repair your tower at Barrow bay Ontario near lions head it has been down 9 days now I have called several times and nothing is being done please...Retweet my last tweet was deleted in 5 seconds great customer service..

  • TallySalkey
    Tally (@TallySalkey) reported

    @FidoSolutions @Fidomobile both the app and website are still down and I need to pay my bill

  • christinapapou
    Papou1981 (@christinapapou) reported

    @Fidomobile don’t buy from them. They do shady business and expect you to stay. How a phone goes from $23 down to $10 a month in about a month or so is bs. You can’t do anything but gauge us. Been a customer for 20+ yrs and this is the thanks I get.

  • balsher_sidhu
    Balsher Singh Sidhu (@balsher_sidhu) reported

    @Fidomobile I am repeatedly getting spam calls masked under my OWN number. You REALLY need to up your spam-prevention game. Called customer service multiple times, to no avail.

  • whatAndelikes
    what Ande Likes (@whatAndelikes) reported

    @Fidomobile been Troy to speak to a live agent but it keeps telling me you are closed. Then tells me weekends hours are 9-5pm..help!

  • BillRiver5
    Bill River🇨🇦 (@BillRiver5) reported

    @Fidomobile dear Fido I have spent a week trying to tell you your cell tower at Barrow bay ontario near lions head is not working 😕 9 days and counting its a remote area and the people rely on it I hope you can look into it...please retweet this

  • fagofcolour
    fagofcolour (@fagofcolour) reported

    Touching: Ever since I switched over to @Fidomobile I haven’t gone a month without looking at my phone bill to ask “what ******** is this?” and “do I even need a phone plan?” #pride

  • CwithAnArm
    Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile Just send him an msg via your internal system, he knows who i am. This is all just so painful. I have wasted hours of time that i will never get back, customer service at FIDO is deplorable.

  • DeFrancKdefranc
    Kathryn DeFranc (@DeFrancKdefranc) reported

    @BruinsSandi @Fidomobile @FidoSolutions So very sorry Sandi!! That is Horrible!!

Check Current Status