Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 5 |
| Mississauga, ON | 3 |
| Ottawa, ON | 2 |
| Montréal, QC | 2 |
| New Westminster, BC | 2 |
| Bolton, ON | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Dorval, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Winston
(@vinzirew) reported
@Fidomobile what is going on FIDO is down since this morning
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@CRTCeng please speak with @Fidomobile and @Rogers as both of their networks are down for more than 12 hours. #monopoly #fidodown
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Sarah
(@QuesnelleS) reported
@Fidomobile @FidoSolutions when is this “minor” outage thats effecting millions nationwide and has been going on for almost 12 hours going to be resolved?
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Silena
(@SMARADIO) reported
Hey @Fidomobile any reason why my service could be not working on my mobile phone?
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Tess
(@iamtesya) reported
@Fidomobile is there a system failure with Fido today? My phone says no service..
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🇬🇧RaymondScott🇨🇦
(@rjscott94) reported
@Fidomobile better give the customers something for this crap!
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Cindy
(@CiViiLy) reported
Just realized my cellphone service is down. WTF @Fidomobile?!!! Apparently service has been down for 8+ hrs. 😳😳😳
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cleavon
(@mr_francis17) reported
@royce_rebs @Fidomobile I feel your pain my phone is not working at all no network service at all
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Otherwise known as Urge Overkill
(@_MoodControl_) reported
Hi @FidoSolutions @Fidomobile is there an outage with your network? I am not getting a #FIDO signal. Let me know as soon as possible. Thx.
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ARIES SZN ⚡️
(@Itskeyshh) reported
Haven’t had service alllllll day @Fidomobile 🙄
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Gsargent
(@ggsargent) reported
@Fidomobile hey Fido, your cell service is down at Derry Road and Winston Churchill in Mississauga. Unreliable all morning
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Touching
(@wearetouching) reported
Hey @Fidomobile @FidoSolutions. Ive been without cell service for 4 days now. I’ve been on hold for over an hour. Your website login isn’t working - believe me, I’ve tried EVERYTHING. Can someone please reach out?
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Arpit
(@arpitshah_9) reported
11 hours and still not network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !
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Gurpreet Dhalla
(@DhallaGurpreet) reported
Many Rogers and Fido wireless customers are being impacted by a countrywide cellular service outage and have been left unable to make calls, send text message or use mobile data. @Rogers @Fidomobile
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Andy
(@randompplad) reported
@Fidomobile how much longer will the outage last? Never experienced such a long outage
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