Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Check Current Status
E-mail
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 3 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Toronto, ON | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Trevor Twining
(@trevortwining) reported
So I can't sign up for my vaccination because @Fidomobile service is down. The one time I've needed a phone the whole pandemic. Not at all happy.
-
NadiaInBC
(@NadiaInBC) reported
@Fidomobile I'm unable to place any calls suddenly. . it says "not registered on network". How to fix this asap?
-
Shishu Pal Kumar
(@ShishuPaulKumar) reported
@Fidomobile I have 2 numbers are both have no network. Unable to make calls or use internet. Live chat also not responsive. immediate help needed as it is impacting my work and business
-
Keerthi Thaya
(@thaya_keerthi) reported
@Fidomobile when are you going to fix the outage ??#fidooutage
-
Sergey
(@serzh) reported
So @Fidomobile is down but since I work from home I just learned about it from Twitter. Hopefully it will get fixed when I will need to go and pick up my stuff from Home Depot
-
Jiby Jestus
(@Jiby_Jestus) reported
@Fidomobile your service for cell phone in my case has been down for more that 2 hours now , crap service of you ask me. Fix this or gimme my money back. #rogersoutage #FIDO
-
Vid
(@mysteriousdays) reported
Power outages on my street last week. Now my wireless provider #Fido @Fidomobile is down. What next? 😫
-
Sreekanth Maddireddy
(@sreekanth_mr) reported
@Fidomobile @Rogers what’s wrong with your network ... I am not able to make or receive calls ....? #fidodown
-
Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
-
winkwink_away
(@AwayWinkwink) reported
@Fidomobile is there an outage in SW Calgary, Chinook area? Can't send message, call and no internet.
-
Democratic Gremlin
(@Teelin) reported
@Goltek_M @Fidomobile LOL and they don't even announce that on Twitter? That's pretty poor.
-
Peter
(@Peter90573013) reported
Come on rogers/fido. There are millions of people on the road working that need cell service. Get your act together. Better have some type of compensation. @RogersHelps @Fidomobile
-
Geronimo Zaballa
(@ZaballaGeronimo) reported
@Fidomobile any update when the network will be restored?
-
Dani Fecko
(@DaniFecko) reported
Hey @Fidomobile and @FidoSolutions if you don’t give me service for a day, I’m guessing I don’t have to pay for that day? Because lord knows you charge me even if I don’t make a call. Cant wait for my discount!
-
Pam Aggelakos
(@spartanpam) reported
@Fidomobile We have not had mobile service for over 12 hours, which includes text messaging. Can you let us know when this will be resolved?
Check Current Status