Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 4 |
| Ottawa, ON | 2 |
| London, ON | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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🅂🄴🄽🅂🄴🄸×🅂🄰🅅🄰🄶🄴×🅂🄷🄸🄽🄾🄱🄸
(@YongeSavagePSA) reported
@Fidomobile struggling with my data & @Rogers struggling with my internet. Y'all good? It's giving 2003 blackout
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High Chaparral Hudson’s mom, Melinda H.
(@MGH33801) reported
@campbellru24 @Fidomobile @FidoSolutions I wish I could do something to help, as it is, I’ll think of you and hope the situation improves soon.
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Mirasona
(@Mirasona4u) reported
@Fidomobile We pay for emergency service? Network down.. maybe increase your capacity BEFORE you keep adding subscribers? Regulator should do stress tests on networks and force capacity investments if needed. Need cell service when the lights go out!!!
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Barrhaven Guy
(@BarrhavenGuy) reported
@Fidomobile what is happening with Fido’s service@in the west end of Ottawa? Since the storm, I have had no data for nearly 24 hours, and half my calls won’t go through. #unacceptable
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Sarah Canuck
(@SarahLaCanuck) reported
@Fidomobile HELP. I NEED SERVICE
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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RisaMi
(@MiyakeLisa) reported
@Fidomobile is your website down or under maintenance? I haven’t been able to login into my account online, the account and log in page just times out or never fully loads.
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Niklas M. Hansen
(@Niklasmh) reported
Extremely dissatisfied with @Fidomobile Thursday morning a technician was here to install my WiFi, could not make it work. After talking with the support line 1-2 times a day since I still don’t have any internet, and no one can give me a timeline… 0 stars would not recommend
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Gurleen Maggon
(@GurleenMaggon) reported
Internet outage from 24 hours! Location- M6M4X7. Fix our internet! @Fidomobile
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!
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Jonathan Crone
(@FurnByJonathan) reported
@Fidomobile @FidoSolutions Power out across a large swathe of Ontario, home internet is down, & you’re sending alerts you’re going to cut off people’s data due to usage caps? I’ve been a Fido customer since before the network was publicly live: guess how fast I will drop you!
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Dr. AM
(@anwesha_nsb) reported
@Fidomobile Your social media team gives me a phone number to call. How can I call when my services have stopped? I still call from a prepaid number and have been trying to speak to a human being for the last 3 hours. How many voice mails should I leave? Pathetic service
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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Jason มาเกิด
(@JasonMakerd) reported
@Fidomobile you really just have no one working in tech support eh? It's just endless wait times until the next time someone is in office, apparently
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Bunbury Films
(@Bunburyfilms) reported
Why have cell phones rates in #Canada gone down a bit over the last 10 years but roaming has gone from $5 to $12 in that span? One would think rates would have gone down rather than up? @CRTCHearings @Fidomobile #CellPhone #roaming
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