Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 3 |
| Toronto, ON | 2 |
| London, ON | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, it’s important to stay on the line & confirm your location info.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Dani Fecko
(@DaniFecko) reported
Hey @Fidomobile and @FidoSolutions if you don’t give me service for a day, I’m guessing I don’t have to pay for that day? Because lord knows you charge me even if I don’t make a call. Cant wait for my discount!
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Jiby Jestus
(@Jiby_Jestus) reported
@Fidomobile your service for cell phone in my case has been down for more that 2 hours now , crap service of you ask me. Fix this or gimme my money back. #rogersoutage #FIDO
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Democratic Gremlin
(@Teelin) reported
@Goltek_M @Fidomobile LOL and they don't even announce that on Twitter? That's pretty poor.
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Jan Ole Peek #StayHome
(@ChalkOne) reported
@Fidomobile expecting a refund for today’s **** show on my next bill.
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Naman Mediwala Shah
(@MediwalaShah) reported
@Fidomobile @FidoSolutions I’ve had no service since last night 7 PM. Is there an issue with the service I need to be aware of. This is so inconvenient 🙈🙈🙈🙈
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tyler
(@noraehnhoj) reported
@kvtchv @Fidomobile @FidoSolutions Fido is owned by Rogers and I’m pretty sure their entire network is down rn :(
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Lifastic
(@Yara53001449) reported
@PratikKathesia @Rogers Fido still down , not able to make calls @Fidomobile
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Keerthi Thaya
(@thaya_keerthi) reported
@Fidomobile when are you going to fix the outage ??#fidooutage
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gris
(@grissca) reported
@Fidomobile I don’t have phone signal? Please advise?
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Zoey ✨
(@smolzoey) reported
@Kutarin_ @Fidomobile I've got service with my carrier surprisingly, was able to call my voicemail just fine.
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Vishal
(@VDMehta1975) reported
@Fidomobile we have no network connection in Coquitlam...what's happening
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mmblanc
(@mmblanc87) reported
@FidoSolutions @Fidomobile thanks for ignoring me. I think a different service might be an option for me since my contract is up next month... @TELUS got any good deals?
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winkwink_away
(@AwayWinkwink) reported
@Fidomobile is there an outage in SW Calgary, Chinook area? Can't send message, call and no internet.
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