Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Mississauga, ON 2
New Westminster, BC 2
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1
Ottawa, ON 1
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mieuxy Mieuxy (@mieuxy) reported

    @Fidomobile nice work you ******* clowns. In order to use your service you need to provide your paying customers with a network - not this bullshit. #fidosucks #fidomobilesucks

  • Denzhiuo Den the Man (@Denzhiuo) reported

    Wow @Fidomobile @FidoSolutions, i've been waiting on some important interviews/phonecalls today. Still no signal, rebooted so many times already!!!

  • Jus_ME_Now LD (@Jus_ME_Now) reported

    I feel sorry for all the @Rogers @Fidomobile customers not having any service today since 5:20am My work phone is Rogers but thank God my personal phone is @koodo #KoodoRocks #NeverServiceIssues 👏👏👏👏👏

  • ShishuPaulKumar Shishu Pal Kumar (@ShishuPaulKumar) reported

    @Fidomobile I have 2 numbers are both have no network. Unable to make calls or use internet. Live chat also not responsive. immediate help needed as it is impacting my work and business

  • mysteriousdays Vid (@mysteriousdays) reported

    Power outages on my street last week. Now my wireless provider #Fido @Fidomobile is down. What next? 😫

  • trevortwining Trevor Twining (@trevortwining) reported

    @Fidomobile I've kept my account and those of my family at full capacity through the pandemic in case we needed to use them. If they're not there when I need it, why am I paying almost $300/month for my family's service? Short answer: I sure won't be now.

  • mysoulblazing Kimberly (@mysoulblazing) reported

    @trevortwining @Fidomobile Can you get someone to assist? (I would be happy to help. Full internet over here... I've signed up a bunch of people) :)

  • ZaballaGeronimo Geronimo Zaballa (@ZaballaGeronimo) reported

    @Fidomobile any update when the network will be restored?

  • michaelkwan Michael Kwan (Beyond the Rhetoric) (@michaelkwan) reported

    So, with this nationwide @Rogers / @Fidomobile / @chatrmobile network outage, all customers are totally going to get bill credits to cover the downtime, right?

  • sreekanth_mr Sreekanth Maddireddy (@sreekanth_mr) reported

    @Fidomobile @Rogers what’s wrong with your network ... I am not able to make or receive calls ....? #fidodown

  • axxsingh Akashdeep Singh (@axxsingh) reported

    @Fidomobile @Rogers Network down . Facing issues since morning. Affected my online works . No incoming and outgoing calls working even texts service didn't works. Please fix this.

  • Peter90573013 Peter (@Peter90573013) reported

    Come on rogers/fido. There are millions of people on the road working that need cell service. Get your act together. Better have some type of compensation. @RogersHelps @Fidomobile

  • tinkertsuki ❥kat. (@tinkertsuki) reported

    hey bestie @Fidomobile!! just here to remind you to please get your sht together and fix the network. I can’t call, text, and no service at all. I need to confirm an entrance exam lol thanks

  • serzh Sergey (@serzh) reported

    So @Fidomobile is down but since I work from home I just learned about it from Twitter. Hopefully it will get fixed when I will need to go and pick up my stuff from Home Depot

  • ZaballaGeronimo Geronimo Zaballa (@ZaballaGeronimo) reported

    @Fidomobile any update on network?

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