Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Mississauga, ON 3
Ottawa, ON 2
Montréal, QC 2
New Westminster, BC 2
Bolton, ON 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Dartmouth, NS 1
Peterborough, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bobui5 Alejandro Cubillos (@bobui5) reported

    @Fidomobile any updates on your network services?

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Fidomobile you better refund all your customers for this outage. Definitely switching over

  • __jimmyneutron Jimmy (@__jimmyneutron) reported

    @Fidomobile @LidoPimienta @WitchProphet Yall charge me of using too much of your service, so now i expect to charge you for the fact i dont have service. I expect 100 for every hour of no service, dont want your apologies or inconvenience bs, you dont take apologies as payment for the bills do ya?

  • badshahobadshah abdullah (@badshahobadshah) reported

    @Fidomobile bro where the service at?

  • IKRAVEMUSIC Sc Lala (@IKRAVEMUSIC) reported

    Changing network and number @Fidomobile @Rogers big fail. Imagine those with an emergency?

  • ChillPhotoshop Photoshop and Chill (@ChillPhotoshop) reported

    @keithwattsradio @DesreeJames @Fidomobile Where did you get the estimated time of return to regular service?

  • akaXavierGalaxy akaXavierGalaxy (@akaXavierGalaxy) reported

    @Fidomobile what's going on with service?

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • roseannecarrara Roseanne Carrara (@roseannecarrara) reported

    @JZarankin @Fidomobile @FidoSolutions It's all down. Rogers/Fido... for Internet access at least and texting. I was able to place a call. And at-home cable/wifi work.

  • ZenDranZer Sarvesh Vora (@ZenDranZer) reported

    @Rogers @SuspectHQ I'm a @Fidomobile user and my network was off since morning. 10 minutes before I got the signal back. Good job guys!

  • er3s Chris Stepaniuk (@er3s) reported

    @Fidomobile I can confirm, no cellular service, cannot make calls, they fail #ab #yyc

  • RCC22064875 RCC (@RCC22064875) reported

    @CP24 This is ridiculous we pay a s9 much for this service @Rogers @Fidomobile

  • Souvik_Dec25 Souvik Majumder (@Souvik_Dec25) reported

    @Fidomobile there is no network in my mobile for past 3hrs. I am expecting some urgent calls. When can I expect the network to come back ?

  • DanTurismo001 Daniel (@DanTurismo001) reported

    @Fidomobile I’ve got no data nor can I make calls since around 1am. Your website doesn’t indicate there’s any problems. Any idea what’s going on?

  • symnl Symone (@symnl) reported

    @Rogers @Fidomobile hello! Can you guys fix your service. What if I needed to call 911 #fixup

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