Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 6
Toronto, ON 5
Parksville, BC 3
Edmonton, AB 3
Wolfville, NS 3
Gatineau, QC 2
Whitby, ON 2
Cambridge, ON 2
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Mississauga, ON 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1
Ajax, ON 1
Guelph, ON 1
St. Thomas, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sorelgirl joie f. (@sorelgirl) reported

    @Fidomobile what is happening I don’t have signal at all!? I can’t even make phone calls, how could I work on today!? No calls, no text, unless I am connected to wifi!!

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • AwayWinkwink winkwink_away (@AwayWinkwink) reported

    @Fidomobile is there an outage in SW Calgary, Chinook area? Can't send message, call and no internet.

  • Yara53001449 Lifastic (@Yara53001449) reported

    @PratikKathesia @Rogers Fido still down , not able to make calls @Fidomobile

  • fuckyourfate heath🖤 (@fuckyourfate) reported

    Would be GREAT if @Fidomobile knew how to supply working service to their customers Due to verifications via SMS- I can't get into any of my accounts for work. All day. So not only are you charging me for this trash service, but now costing me money from work? Ridiculous.

  • deborah_bastow Deborah Bastow (@deborah_bastow) reported

    @Fidomobile You are effecting our businesses, please advise when we can use out cell service again as its been down all morning #fidodown

  • MediwalaShah Naman Mediwala Shah (@MediwalaShah) reported

    @Fidomobile @FidoSolutions I’ve had no service since last night 7 PM. Is there an issue with the service I need to be aware of. This is so inconvenient 🙈🙈🙈🙈

  • jeffik jeffik (@jeffik) reported

    so seems @FidoSolutions / @Fidomobile are in complete Breakdown #FAIL

  • VDMehta1975 Vishal (@VDMehta1975) reported

    @Fidomobile we have no network connection in Coquitlam...what's happening

  • Peter90573013 Peter (@Peter90573013) reported

    Come on rogers/fido. There are millions of people on the road working that need cell service. Get your act together. Better have some type of compensation. @RogersHelps @Fidomobile

  • thaya_keerthi Keerthi Thaya (@thaya_keerthi) reported

    @Fidomobile when are you going to fix the outage ??#fidooutage

  • mmblanc87 mmblanc (@mmblanc87) reported

    @FidoSolutions @Fidomobile thanks for ignoring me. I think a different service might be an option for me since my contract is up next month... @TELUS got any good deals?

  • WetCoastLiving Catherine 🇨🇦 #BIPOC Lives Matter (@WetCoastLiving) reported

    @Fidomobile any update on the mobile outage?

  • DaniFecko Dani Fecko (@DaniFecko) reported

    Hey @Fidomobile and @FidoSolutions if you don’t give me service for a day, I’m guessing I don’t have to pay for that day? Because lord knows you charge me even if I don’t make a call. Cant wait for my discount!

  • Stugatzzz Stuart Gatz (@Stugatzzz) reported

    @Fidomobile C'mon, what company let's a outage go more than a hour or 2?? Are you guys F++kin new??

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