Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

Less
More

fido Hero Image

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 8
Calgary, AB 6
Parksville, BC 3
New Westminster, BC 2
Mississauga, ON 2
Edmonton, AB 2
Gatineau, QC 2
Whitby, ON 2
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Finest_Sqaud Finest Squad (@Finest_Sqaud) reported

    @judes1487 @Fidomobile Same in BC i have rogers no service rn

  • __sushiboy Sushiboy (@__sushiboy) reported

    @Fidomobile are you down right now in Vancouver BC? Can’t call anyone and data is not working as well

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

  • BakeeMeeUpp Jacob (@BakeeMeeUpp) reported

    @judes1487 @Fidomobile also having issues in Pickering, ON. Calls dropping and no data services @FidoSolutions Tried multiple restarts of my phone

  • Em56099077 Em (@Em56099077) reported

    @Fidomobile service is down. Wifi and data seem to be fine. Oshawa, ON

  • RAYMOND49067044 RAYMOND (@RAYMOND49067044) reported

    @Fidomobile I'm just sick of Fido's empty promises, and unfortunately, I have to use public media to call them out on it. Fido promised $200 device credit, per credit, by the 3rd bill, and after wasting 3 hours, I have not yet received a call from them to resolve this issue.

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported

    @judes1487 @Fidomobile Same. My phone won’t connect to any service at all. And of course Fido doesn’t have customer service after 5pm on Sundays.

  • mustafajan97 mustafa (@mustafajan97) reported

    Fix the faking problem you goofs @Fidomobile @FidoSolutions

  • bendayan23 sneakybeni (@bendayan23) reported

    @deahgee @Fidomobile No network here too, no phone reboot gonna help here lmao

  • AJTAGTW Ankur Jain (@AJTAGTW) reported

    @Fidomobile my services are not working for the past 3 hours and the best support i am getting is a chat bot asking me to call in morning at 9 am??? This is GARBAGE customer support and it is ridiculous to leave a customer stranded.

  • ShumailaKobe Shumaila Hosain (@ShumailaKobe) reported

    @Fidomobile why do I have no cellular service in LIK? It’s been over 30 minutes

  • __sushiboy Sushiboy (@__sushiboy) reported

    @judes1487 @Fidomobile Yes all 3 of my cell phones can’t call and data is not working

  • thakkerjay Jay Thakker (@thakkerjay) reported

    @Fidomobile No network on my phone since the past 30 mins. Restarted my device. Toggled airplane mode. Is there a network outage in Toronto?

  • StretchStudios Stretch (@StretchStudios) reported

    @judes1487 @Fidomobile Any updates. Still blackout for me ..

  • jennyCiupa Jenny Ciupa (@jennyCiupa) reported

    Sooo I have no service at 2 am. What Da heck @Fidomobile ?

Map Check Current Status