Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 6 |
| Mississauga, ON | 3 |
| Parksville, BC | 3 |
| Montréal, QC | 2 |
| London, ON | 2 |
| New Westminster, BC | 2 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Ottawa, ON | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Dorval, QC | 1 |
| Bradford West Gwillimbury, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kales 🌺🇭🇹
(@Meecky_A) reported
@KimberlyDubois @Fidomobile We sorted it out! I still prefer the customer service when you get to talk to an actual person on the phone
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benfrith
(@benfrith) reported
@iPhoneinCanada Hey! Have you heard issues of people having issues while roaming with Fido eSims? I just went to the USA, and data worked fine, but voice calls were disabled. I asked @Fidomobile and they said that I should get a physical sim instead...which seems incorrect
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selimz
(@selimz06510878) reported
@Fidomobile I cancelled my Fido home internet 4 months ago but they are still charge me.I contacted customer service 10 times to fix my problem but they can’t.I don’t know what they have to do.I can’t reach customer service to talk agent.
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Aida Nalbandabbasi
(@AidaPashmak) reported
@Fidomobile It is 8 years that I am a Fido customer. Right now there is a protest for #Mahsa_Amini in Iran. internet has been cut by government. 10 days I don't have any news from my family. Kodo made free calls to Iran till 14October. Would like to know what Fido will do for loyals like me.
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BD🥃
(@6fttallandsuper) reported
@anishastwt @Fidomobile Imagine using Fido💀💀💀💀 Bell doesnt have these problems
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Navid Balazadeh
(@Navidbzm) reported
@TELUS Thanks very much for your support. I wish @Fidomobile could also do the same thing. @Fidomobile #MahsaAminii
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Yalda
(@leviiiackerma) reported
@Fidomobile Hey Fido, how about you making calls to Iran free for the time being since they have shut down the internet, we can’t talk to our families and we’re worried about them
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vikram arora
(@vikramarora80) reported
@Fidomobile please check fido outage in Barrhaven. No internet since morning!
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🏴Rouz🏴
(@iamrouzi) reported
@Fidomobile Please do support the Iranian customers, like Telus and Koodo, waive all long-distance charges, including calls and texts, made from Canada to Iran.🙏🏻🙏🏻 #MahsaAmini #مهسا_امینی
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Youth Of Yesterday Club
(@YesterdayYouth) reported
@Fidomobile Connect us to Iran. They have shut down internet and are killing our families. @Fidomobile #MahsaAmini #مهسا_امینی #OpIran
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HSY
(@hsaadaty) reported
@poopoosh @Fidomobile and @Rogers also waved the cost of long distance call to Iran .Thanks for their support🙏🙏🙏 #مهسا_امینی #mahsaamini #زن_زندگی_آزادی
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alice⁷ ✧ goddess mimi
(@enbyfemkoo) reported
ayo @Fidomobile I never got compensation for the outage that left me unable to work 🤔
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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day dokhtar
(@outlander75) reported
@Fidomobile I am sure you have heared koodo and telus has made calls to Iran free of charge. As fido client for 8 years I expect you have the same policy and support your clients. People do not have internet and we are worried about our loved ones .thanks
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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