Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, ON | 4 |
| Toronto, ON | 4 |
| Ottawa, ON | 3 |
| Vancouver, BC | 2 |
| Deep River, ON | 1 |
| St. Catharines, ON | 1 |
| Terrace, BC | 1 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Josiah Marti ✝️ 🇺🇸
(@JosiahMarti76) reported
@CryptoSnayan @Fidomobile And sometimes I tweet things that are 2000 years old, and still true. Gosh have you got it bad. You really do need to get a life.
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Josiah Marti ✝️ 🇺🇸
(@JosiahMarti76) reported
@Fidomobile The whole “Pride” concept itself is not respectable. It’s perverse garbage. Not everyone or everything deserves respect. Respect who and what are respectable, but call out and condemn the disrespectable for what they are. #Pride
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Lexi Lyfe
(@KweenLexiLyfe) reported
@Fidomobile I’m trying to call out and it keeps saying called failed us there a service issue?
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Jaspreet Randhawa
(@jassicheema86) reported
@Fidomobile Hi Fido , I found out something interesting today when I called fido . I have been with Fido since 2012 and from then until now I have never gotten a promo or cheap deal or any rye of offer that would benefit me. I am been such a loyal customer. Not too happy - jas
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dewni
(@dewni) reported
@Fidomobile @FidoSolutions another annoyed black Friday customer. Was promised $30 for one line and $25 for the second, but have been told by fido reps that monthly credit gets split between 2 months and to deal with it. Disappointed with the false advertising.
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CANMNTFAN
(@canmntfan) reported
for anyone that is living in the burnaby BC area and is either a @Fidomobile or Rogers customer or looking to become one do not whatsoever go to the Brentwood Mall location.These guys leak out your personal info by sending contracts to the wrong email without checking with you.
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FP
(@FreshPriiincess) reported
Outages and service interruptions every other day. Reduce the monthly bills oh @Fidomobile
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Ankkit O Aggarwal
(@ankkitoaggarwal) reported
@Fidomobile the utmost shittiest company to deal with coz of their own security lapse and no control they can make the customer life hell.
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rudedachshund
(@rudedachshund) reported
@Fidomobile Stéphane, you could pay me to be a @Fidomobile customer and it wouldn’t be sufficient to retain me
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RadsN.🌙
(@gemz_oxo) reported
@Fidomobile So not only are you guys going to add on unnecessary charges on my bill. You guys are going to have me on hold for 19mins just to hang up. Yea I’m ready to switch providers, cause I’ve had it!!
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HS
(@HemanIsHere) reported
Does @Fidomobile have any interest in correcting billing errors which their team caused or is CCTS my only option at this point? Spent 3 hours on the call with a super kind rep who agreed on the error but the support team won’t help!
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Carey Bolam
(@CareyBolam) reported
@Fidomobile Why are you willing to lose a customer over less than $150
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Bankye mmɔre
(@MmBankye) reported
In whatever you do in life don't ever take loan from Fido Ghana they are thieves in disguise thier interest rate is stupid don't fall victim to their scam don't say I didn't warn you @Fidomobile moy3 akromfoc
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corporatejohn
(@corporatemayor) reported
@Fidomobile thirty-two years as a fido customer coming to an end. To expensive and no deals. I hear public mobile is more reliable and much cheaper.
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gagan gangwal
(@gagangangwal1) reported
@Fidomobile incorrect roaming charges on account for services not used. Manager not able to help. You guys charge false amount
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