Fido

Fido Outage Map

The following outage map shows the most recent areas in Canada where Fido users have reported their issues and outages. If you are having an issue with Fido and your location is not listed, make sure to submit a report below.


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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • Dominic (@dominicracy) reported

    @PatWhite1984 @Fidomobile I've switched my phone to use GSM only and it seems to work, but it's slow. Hope they resolve this soon.

  • Ankur kumar (@Ankurkrtweets) reported

    @Fidomobile Fix your mobile app and for God’s sake, do some compatibility testing, please.

  • ꧁༒•Pat White•༒꧂ (@PatWhite1984) reported

    @Fidomobile you guys should be putting a notice letting people know about the system wide outage for Mobile Data….just spoke to a CR on the phone.

  • Jordab (@2Jordab) reported

    TIL @Fidomobile customer service is non-existant

  • Void (@Void65646917) reported

    **** you @Fidomobile for being a **** company that comes after an old loyal customer 4 years later for a supposed outstanding bill.

  • ahmad (@abuttar02) reported

    When i complaint them online and they said we can’t do anything about it. Pathetic service. Moreover they said you can use our sim for 14 days. But it isn’t working too. I switched from rogers to fido and now i end up having nothing. 3/3 @Fidomobile

  • ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/3 @Fidomobile

  • ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/2 @Fidomobile

  • ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. @Fidomobile

  • Saurov Ganguly (@GSaurov) reported

    @Fidomobile : Is it a kind of fake offer to get attention of the user? I had to finally pay $25 to add additional data to my plan to continue Data usage. This is absolute frustrating and not expected from Fido for such as me as a devoted customer.

  • M.M.B. (@whistlerracer) reported

    @Fidomobile your contest for 1 free year of service doesn't work on my phone, always says that I already participated. #Mobile

  • 0xMeraux13 (@0xmeraux13) reported

    @Rogers @Fidomobile @CRTCeng How is charging for roaming based on a calendar day good for the customer? Recently crossed into the states a half hour before midnight got back in less than 24 hours I was charged for 2 days.

  • TimTom (@TommyRyan26) reported

    @Fidomobile really needs to fix their stuff, there’s absolutely no reason I shouldn’t be able to use my Mobile Data for over 12 hours. This company has been going downhill the past 10 months. First calls start dropping like crazy now this. What’s next ?

  • TK (@tkomaric) reported

    @Fidomobile Your agents Abdel and Himanshu need a basic 'Customer Service 101' training. Was looking to sign up with Fido but live chat experience was so bad... Such a waste of time as they did not even properly looked into my query #fido #badexperience

  • A J (@A_D_J) reported

    @Fidomobile Your support informed you're increasing the bill for all customers. But not telling why. Are you increasing because of "supply" issues or providing anything new? BTW, your call drop rates are increasing monthly; shouldn't that bring some price reduction?


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