Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 6
Toronto, ON 5
Parksville, BC 3
Edmonton, AB 3
Wolfville, NS 3
Gatineau, QC 2
Whitby, ON 2
Cambridge, ON 2
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Mississauga, ON 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1
Ajax, ON 1
Guelph, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • alihaiderzaheer Ali (@alihaiderzaheer) reported

    @Fidomobile is fido having service outage in Brampton.

  • DitzMcGeee Ditz McGenius 🇨🇦 (@DitzMcGeee) reported

    **** you @Fidomobile that is all.

  • cassandra_d cassandra drudi (@cassandra_d) reported

    @Fidomobile when will your network be back? I lost a call in the middle of an interview and am trying desperately to work while managing two virtual learners. This is the last thing people need right now.

  • Nikki_heps Nikki__Heps (@Nikki_heps) reported

    @Fidomobile @Rogers this service outage is ridiculous. Customers weren’t even notified

  • ayush0110 Ayush Saxena (@ayush0110) reported

    @Fidomobile - can you please share an update on what's happening? The network has been down since the morning. Unable to make/receive calls or connect to internet.

  • MoosCD Moos (@MoosCD) reported

    @Fidomobile @LidoPimienta @WitchProphet Service down, I lost 1 day of my driving job, hey fool, could you compensate?

  • thedunklistt Peter Tran (@thedunklistt) reported

    @Fidomobile why has the service been down for so long? #FidoDown is really a hindrance right now

  • amberoklis amberoklis (@amberoklis) reported

    @Fidomobile service isn’t working. No phone or cellular data! What is going on?!

  • estaubin Emily St.Aubin (@estaubin) reported

    @Fidomobile is there a cell service outage in Hamilton? Need to make calls for work. Pls reply asap ty

  • DayshaLove ✨Daysha Love✨ (@DayshaLove) reported

    Loool @Fidomobile get it together I got **** to do

  • JasonCobill Jason Cobill (@JasonCobill) reported

    I don't know for sure, but I think the wave of calls for vaccine appointments have crashed the @Fidomobile network in Ottawa this morning.

  • Kashish4u Kashish Gupta (@Kashish4u) reported

    @Fidomobile Hi Fido, I am having issues with my phone. I am not getting any network?. Can you help?.

  • EugenHossu Eugen (@EugenHossu) reported

    @Fidomobile what’s going on with the network? We have two phones with Fido & no service!

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @idhanya @Fidomobile Hi! Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services. We apologize for the inconvenience, our team is working quickly to restore services as soon as possible. 1/2

  • EugenHossu Eugen (@EugenHossu) reported

    @Fidomobile very disappointing and inconvenient galore. No email or text to advise of the outage. Just happy we don’t have more services with the crippled provider.

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