Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, ON | 4 |
| Toronto, ON | 4 |
| Ottawa, ON | 3 |
| Vancouver, BC | 2 |
| Deep River, ON | 1 |
| St. Catharines, ON | 1 |
| Terrace, BC | 1 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ΘΕΛΕΙ ΤΡΟΠΟ,ΟΧΙ ΚΟΠΟ
(@job88) reported
Trying to get customer service from @Fidomobile and the stupid Jack won't connect. As for calling them ..not optional 🤬🤬
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Tony
(@Tony14236731) reported
@Fidomobile fido agent Thursday promised $25 credit to me, but now they said the fido system can't be compatible with my loyalty plan. Never believe fido agents and fido company. Now they only said they were sorry can't do anything.
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Celeste
(@Celestedeol) reported
@Fidomobile Really had bad experience being fido’s 4 year customer, My account got suspended twice and charged me $ 120 for nothing, tried reaching customer service, Alas!! No help.
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Jill Winer Ⓥ
(@JillLovesToFly) reported
@Fidomobile just wanted to ensure everyone is aware to not waste their money on the #belkin @belkin @BelkinCares screen protector you sell. Evidently the warrantee does not work if it breaks due to dropping ones phone. I have never seen a screen protector break in any other way.
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Aarun James
(@aarunjames) reported
@Fidomobile I am facing this issue repeatedly for almost 3 weeks now, where in the outgoing calls are disconnecting the moment they connect. Not sure how many people are facing the same. I think the network bars are just showing without the actual network. #FakeCoverage
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Prince Shergill
(@___Shergillz___) reported
I have been living in Canada for 8 months and have not missed any credit card payment till date,credit card score is also better than you think But I have visited Fido's store 5 times to get the iphone and I faced harrassment because of the worst service of fido @Fidomobile
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Mahta Hazaveh
(@MHazaveh) reported
@Fidomobile shame on you fido for the way you treat your customers!!!
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Prince Shergill
(@___Shergillz___) reported
@Fidomobile @RogersBiz I didn’t get iphone yet because they said you don’t have credit history, Are you losted??? My biggest mistake of life is i choose fido. Thanks for your crazy service. #worst #fido #canada
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Maki
(@heyitsmakii) reported
@Fidomobile used to be my favorite. absolutely hate them now lol Have had to talk to them 6 times now and they always say they’ll fix something and never do. What a headache
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Ma Ha
(@MHazaveh) reported
@Fidomobile the worst customer service ever !! Will never recommend you to anyone
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justspam
(@justspa60403737) reported
@FidoSolutions The resolution was that it's finally canceled but bye bye to the money you've been charging me all these months. Cancelling all my accounts with @Fidomobile after all my plans are done - service outages and pulling stuff like this? No thanks
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Neha
(@Neha21366756) reported
@Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!
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The Ginge Sound
(@ShatteredEgoPro) reported
@Fidomobile Bad company don’t do it
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Frankie Drevan
(@FrankieDrevan) reported
@Fidomobile The long weekend is great, however, I have a brand new, never used iphone 6s that is locked to your network but your customer service refuses to unlock it (at least the 3rd agent did after my first 2 calls were disconnected). Do you care to assist?
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John Meier
(@EistQuant) reported
@Fidomobile internet is down in the Baseline & Merivale area of Ottawa.
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