Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 5 |
| Mississauga, ON | 2 |
| New Westminster, BC | 2 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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BANKROLLSLAUT
(@Writings) reported
whoever at @Fidomobile hates me, congrats. i had 0 service and in consequence received 0 calls/msgs from my lovers today. thanks for breaking my heart.
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Vinamra Saxena
(@imVinamraSaxena) reported
@Fidomobile Company that doesn’t care about customers. Loyal customer are joke for them. They are looting customers and no promises are met. If anyone is listening to this reach out to me.
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XEON2640v3 E5
(@Xeon2640v3E) reported
@Fidomobile my *** tech support is 24/7... waited hrs in the chatbox and forever queued at #2.
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♥Kayana smith
(@kaybanna_smith) reported
@Fidomobile @FidoSolutions I would like to know how I can submit a formal complaint regarding an experience I had with an agent via live chat. Please advise
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lisa
(@lisaeoxox) reported
@Fidomobile horrible company
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💛
(@vYQ0RysRwRPNhMA) reported
@Fidomobile Signed contract for $35 per month, but was charged $41.77, we have been asked to go back and forth between the store and the hotline without any resolution. Sent you message to tell you the details, please resolve the issue as soon as possible. Many thanks!
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Borderline.Sarah.
(@SarahEl74404259) reported
A month or so ago we got an email from @Fidomobile @FidoSolutions saying our home internet is now 30mbp faster. Since then our service has been spotty, at best. Always lagging. Always just cutting off& on again for no reason. I pay like $95/mo for shite service. Do better.
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Rrrrrrrrrrrrr
(@Rita380) reported
@Fidomobile Lol be a better customer friendly company. I’ve endured to many years of being overcharged for peanuts on my data plan. Do me a fa or tho, put me on the do not contact list to beg me back, I’ll never return to Fido again. I’m taking my phone number and leaving you the dog.
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Leïla
(@leila_adolphe) reported
@Fidomobile is not a good service
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💛
(@vYQ0RysRwRPNhMA) reported
@Fidomobile Hi Van, many thanks to amend my bill to reflect the $35 charge that we were informed of in Dec 2022, but your colleague couldn’t help my hubby to amend bill to $35 per month. Could you please look into it? Many thanks!
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Carey Bolam
(@CareyBolam) reported
@Fidomobile Worst customer experience EVER
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lisa
(@lisaeoxox) reported
@Fidomobile horrible company. Harrassing me over and over for money when I told them I can't afford to pay the full amount. So I guess they expect me to rob a bank?
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Lady Gaga's Gucci Accent 💖
(@KTSylar) reported
Spent 3+ hours of my day off on the phone with @Fidomobile (on behalf of my grandma), and this company is hot trash. I'm floored at the customer service response on a company level. I'm convinced the only ppl keeping Fido in business are the poor souls trapped in contracts. 🤮🤮
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Mark Chown
(@mpchown) reported
@FidoSolutions @Fidomobile internet down in ajax... Really hoping to watch the #NBAAllStar game...
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Kathryn
(@kathryn512) reported
@Fidomobile the worst customer service that I have ever experienced now! They used to be great, now they have stolen over $300 of my money, say they've given it back, and I can't get anyone on the phone to fix it. Do better!
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