Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 2 |
| Toronto, ON | 2 |
| Richmond Hill, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Amar kumar
(@AmarKumar88) reported
@Fidomobile @FidoSolutions there has been an internet outage in Mississauga from morning. Tried to reach out to the representatives with no luck. They told us that internet would resume by 8pm but it didn’t. It has heavily impacted our work. #fido #fidohomeinternet #fidooutage
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Rupleen Girn
(@ladysaini) reported
@Fidomobile Hi Fido! I am a seriously dissapointed customer! I really hope I can be helped with my major issue. I made a switch from Rogers to Fido but after my experience, I want to go back to Rogers!
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Jacqui
(@Budcat) reported
@Fidomobile I received a long distance charge on my last phone bill for a 25 min call to Nicaragua. I spoke to a Fido representative and he insisted that Fido’s records indicated that this call came from my phone. I have never called Nicaragua nor do I even know how.
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Bharat Dodeja
(@bharatdodeja) reported
@FidoSolutions @CCTS_CPRST are you aware about @Fidomobile 's unscrupulous tactics to make money. Is there a way customer can raise their voice?
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Anjenna
(@anjenaa_xo) reported
I have 15g of data and yet my 3G is so trash @Fidomobile never works!!
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lex // BLM
(@lexilouac) reported
@Fidomobile hey my service has been really bad since last nights storm
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Veronica
(@vbemiy) reported
@Fidomobile after 20 years of ridiculous customer service 🙄 I finally decided to cancel a service that only asks me to pay more every year and do not value loyalty. I received my last bill and I asked them to email me a copy as I no longer have access to the my account t to
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McSkeletor
(@RulerofE) reported
@Fidomobile I’m relieved that white men never appear in commercials anymore.
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Alex🧍♂️
(@ym1Arkcxne) reported
@Fidomobile @FidoSolutions wifi sucks
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rseth.ca
(@ca_rseth) reported
@Fidomobile I ordered for a new iPhone 12 upgrade online on June 12, and I did not get even any shipping confirmation on it till today. When I talked to Fido customer team, they said that my order was cancelled by the system. How’s that even possible? Can you please look into it?
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Maimon Ali
(@mali1955) reported
@Fidomobile please follow me as I want to send DM regarding Fido prepaid service. Thank you
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Austin Cao
(@cao0429) reported
@Fidomobile how stupid i m cancelling your service and got every day 2 phone call from fido customer service? Holy smoke
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ooogada
(@deezmys) reported
@Fidomobile why my cell phone LTE bad??
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Bibek Pandeya
(@bcpandeya) reported
I don’t recommend @Fidomobile at all. I am currently with a different service provider. On June 5th, they offered me a plan and iPhone 11 pro max at $33.33/m with $0 down. Deal was done and I was waiting for more than a week for the sim and the phone.
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Rupleen Girn
(@ladysaini) reported
@Fidomobile My bills are paid on time every month, I have never had any infraction on this account, please I am begging, please void the charges PLEASE. Hope to hear from the Fido team soon! Thank you.
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