Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Ottawa, ON | 2 |
| London, ON | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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LifestyleDigs
(@TheLifestyleDig) reported
@FidoSolutions I had a job interview by phone for 9am and wondering why the HR person didn't call. Looked at my phone. No service on Fido @Fidomobile Guess I can kiss goodbye the chances of getting that job. Thanks a lot.
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David Vandenberg
(@burlingtondavid) reported
The irony that I got my @Fidomobile bill today and @Rogers and Fido have been down all day. Every person affected should get a month’s credit on their bill statement. This is crazy. Causing lots of problems connecting with our community friends who access our food.
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claire "B.S." mo
(@clairebsmo) reported
@Fidomobile my cell network is downnnn and I need it for worrrrk. Fix it plz
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mnemonicovrload
(@mnemonicovrload) reported
@DecaireRobert @Fidomobile Apparently the Rogers cell network is having widespread problems today. My phone currently can't connect to the SpeakOut network either (MVNO that runs on the Rogers cellular backbone). It was showing 2G service until I rebooted my phone, now no service at all.
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cat think you are cool
(@thecatdragon589) reported
@hmmbee @Fidomobile im in Vancouver too, no signal whatsoever since before i woke up
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Nima
(@nima_ab) reported
@BBrrrright @Fidomobile @Rogers ****🤬🤬
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Sherri eldridge
(@Eldshe) reported
@RogersHelps @Rogers @Fidomobile anyone know when the heck this is going to be fixed? Over 13 hours without service or an answer as to when this is going to be fixed is completely absurd. Give your customers an answer
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Bright
(@Bright48800994) reported
@Fidomobile is there a service issue?
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Mike Alexander
(@Mike50hi) reported
@Fidomobile LTE still not working...!!! #FIDO
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Prateek Guddoo
(@TeekPr) reported
@Fidomobile @FidoSolutions I almost missed my exam, how much more longer will it take for me to get my network back?
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Dindo Dacanay
(@dcny421) reported
@Fidomobile will today network shutdown means a free charge to all subscriber for today’s service disruption becoz we are already missing a lot of important calls and emails. Be fair and do the right thing.
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Oluwadamilola
(@anti_dami) reported
@Fidomobile what’s happening today?... I can’t make calls and the network is down..
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Patri
(@Patri_Lombardi) reported
@Fidomobile NOW FIDO IS DOWN? How am I supposed to call my clients.... time to switch to another service provider i guess. This is so bad! ALL MORNING!
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Dan Heyman
(@DanTheWheelMan) reported
@FidoSolutions @Fidomobile It's been HOURS that you've been down, guys. What is going on here? We're living in a lockdown world and for many of us, our phones are integral to our business/livelihood. You must have identified the problem by now, so we'd like some answers please.
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Nima
(@nima_ab) reported
It seems both @Fidomobile and @Rogers are down in Vancouver.
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