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Fido

Fido Outage Map

The map below depicts the most recent cities worldwide where Fido users have reported problems and outages. If you are having an issue with Fido, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 4
Deep River, ON 1
Ottawa, ON 3
St. Catharines, ON 1
Vancouver, BC 2
Toronto, ON 4
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • gemz_oxo
    RadsN.🌙 (@gemz_oxo) reported

    @Fidomobile So not only are you guys going to add on unnecessary charges on my bill. You guys are going to have me on hold for 19mins just to hang up. Yea I’m ready to switch providers, cause I’ve had it!!

  • JosiahMarti76
    Josiah Marti ✝️ 🇺🇸 (@JosiahMarti76) reported

    @Fidomobile The whole “Pride” concept itself is not respectable. It’s perverse garbage. Not everyone or everything deserves respect. Respect who and what are respectable, but call out and condemn the disrespectable for what they are. #Pride

  • Tsat75
    Tim Saturno (@Tsat75) reported

    @Fidomobile Is there an Internet outage in the Ottawa area?

  • MmBankye
    Bankye mmɔre (@MmBankye) reported

    In whatever you do in life don't ever take loan from Fido Ghana they are thieves in disguise thier interest rate is stupid don't fall victim to their scam don't say I didn't warn you @Fidomobile moy3 akromfoc

  • canmntfan
    CANMNTFAN (@canmntfan) reported

    for anyone that is living in the burnaby BC area and is either a @Fidomobile or Rogers customer or looking to become one do not whatsoever go to the Brentwood Mall location.These guys leak out your personal info by sending contracts to the wrong email without checking with you.

  • jassicheema86
    Jaspreet Randhawa (@jassicheema86) reported

    @Fidomobile Hi Fido , I found out something interesting today when I called fido . I have been with Fido since 2012 and from then until now I have never gotten a promo or cheap deal or any rye of offer that would benefit me. I am been such a loyal customer. Not too happy - jas

  • BlairScarlett
    Blair (@BlairScarlett) reported

    Love when I call @Rogers for a billing issue, spend 33 minutes on hold and explaining the issue, they tell me this is beyond the scope of their authority and transfer me to @Fidomobile

  • Vyas_Adithya
    Adithya Vyas (@Vyas_Adithya) reported

    @Fidomobile Started receiving ~2k scam calls/day. Called service centre : No help. Now you slap me with a 3k bill and put me through long holds. When asked for why am I charged 3k, you say pay now and we'll tell later. #extortion #consumer_rights @ONconsumer

  • DrTaniaGuha1
    Dr. Tania Guha (@DrTaniaGuha1) reported

    @Fidomobile I am a fido prepaid customer for last 1+ year. I took this connection with iPhone 12 mini. The contract is till 22 nov 2023. Currently I’m in India and not using Fido roaming. Can you please pause the service for a while, until I return back to Canada?

  • AmynInsurance
    Amyn Batliwalla (@AmynInsurance) reported

    @Fidomobile ... the worst customer service in the telecommunications arena. Advised to wait MINIMUM 45 mins to speak to a manager for an error FIDO BILLING made... Why not just take my number and call me back...😡😡😡

  • JosiahMarti76
    Josiah Marti ✝️ 🇺🇸 (@JosiahMarti76) reported

    @CryptoSnayan @Fidomobile And sometimes I tweet things that are 2000 years old, and still true. Gosh have you got it bad. You really do need to get a life.

  • corporatemayor
    corporatejohn (@corporatemayor) reported

    @Fidomobile thirty-two years as a fido customer coming to an end. To expensive and no deals. I hear public mobile is more reliable and much cheaper.

  • garrickpereira
    Garrick Pereira (@garrickpereira) reported

    @Fidomobile finally said yes to a win back deal after two years, got my first bill, received a single credit for a month rather than 2 months, feels like a complete scam. Please fix how your billing works or be more clear to customers so that we at least say no.

  • rudedachshund
    rudedachshund (@rudedachshund) reported

    @Fidomobile Stéphane, you could pay me to be a @Fidomobile customer and it wouldn’t be sufficient to retain me

  • nenanotz_
    anoliso (@nenanotz_) reported

    Is there a Fido outage on St Clair west?? @Fidomobile

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