Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 4
Toronto, ON 4
Ottawa, ON 3
Vancouver, BC 2
Deep River, ON 1
St. Catharines, ON 1
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Bunburyfilms Bunbury Films (@Bunburyfilms) reported

    Why have cell phones rates in #Canada gone down a bit over the last 10 years but roaming has gone from $5 to $12 in that span? One would think rates would have gone down rather than up? @CRTCHearings @Fidomobile #CellPhone #roaming

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!

  • Elzora84 elzora84 (@Elzora84) reported

    @Fidomobile a huge fraud company. Was told some things when getting my new phone and now they over charging me 80$ for service fees and more when I was told there will be 0. Never trust there customer service or management

  • PFINN2 Paul Finnegan (@PFINN2) reported

    @FidoSolutions @Fidomobile Any update on the internet service in Mimico? it's been down since 10am

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • manibiidaash mani 🌘 (@manibiidaash) reported

    @Fidomobile @FidoSolutions is there an outage map I could check? Our internet has been out for the past few hours since a storm!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido service sucks. Cancel your contract now!!!

  • MiyakeLisa RisaMi (@MiyakeLisa) reported

    @Fidomobile is your website down or under maintenance? I haven’t been able to login into my account online, the account and log in page just times out or never fully loads.

  • anwesha_nsb Dr. AM (@anwesha_nsb) reported

    @Fidomobile how can you cancel an account suddenly? I am alone in a new country and you decide to cancel my network. What if something happens to me now and I cannot make a call? Will you take the responsibility for my safety? You left me stranded.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!

  • GurleenMaggon Gurleen Maggon (@GurleenMaggon) reported

    Internet outage from 24 hours! Location- M6M4X7. Fix our internet! @Fidomobile

  • j_busari Jitz (@j_busari) reported

    The worst possible service provider, they give you a run around and you cant talk to anyone competent @Fidomobile @FidoSolutions

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