Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Check Current Status
E-mail
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 3 |
| Toronto, ON | 2 |
| London, ON | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Noah
(@noahitsno) reported
Here’s my question: do the folks at @Fidomobile who also got their service cut because of the @Rogers fiasco also get some measly credits?
-
Simon Blain
(@simblain) reported
If Rogers is crediting five days worth of service, what can we expect from @Fidomobile? They are responsible for my service and I didn't have any
-
andrei
(@andreibc) reported
Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $6.50. I’m switching all my lines to @Bell #rogersoutage #rogersdown
-
LTFXTrader
(@ChughSu) reported
@Fidomobile Your customer service people on chat are so nice. They would close the chat after you are able to contact them after a long wait. To hell with client, that is the motto. Priyanka from PEI did this today.
-
Gregorio Anselmo
(@GregorioAnselm1) reported
@Fidomobile There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ & BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible 4 the genocide of the indigenous children! Saboteurs.
-
Lari
(@LarissaDempster) reported
@TorontoStar @Fidomobile And dont even bother calling - its hard to get through and no one will help.
-
Gregorio Anselmo
(@GregorioAnselm1) reported
@Fidomobile The Rogers clan are heroes. Whose taxes do we use to fund infrastructure, education and health care? Billions in Rogers taxes. .and you'll never know if they will be in business the next two or three years..Yes, life is not fair..
-
mani 🌘
(@manibiidaash) reported
@Rogers @Fidomobile your internet is actually the worst? one thunderstorm and it's out again?
-
Aisha Malik
(@aishatweetsalot) reported
@lebaneseogre @RogersHelps @Fidomobile Yeah I use Fido never had this issue
-
Meet patel
(@patelmeet5413) reported
@FidoSolutions @Fidomobile What a joke in name of customer service @Rogers no retention offer given. You don't care about customers. Time for all to change from you guys.
-
Tracy Ann 🇨🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@miztracyann) reported
@The_Real_Jroc @globeandmail @Fidomobile My Tek Savvy worked actually. Guess my service section uses Bell?
-
BlackSheepMaars
(@BlackSheepMaars) reported
@rogers @Fidomobile your mass email about your sorry for the outage is pointless. I don't really care for your "sorry" when we had no way of buying groceries because your services that you still can't fully be transparent about caused problems for daily banking use.
-
Gregorio Anselmo
(@GregorioAnselm1) reported
@Fidomobile JAMAR of CHUM-FM is a Cuban spy!! No matter how he appears to be sincere in giving advice to the public, he is always in BAD FAITH. Why? Cuban spy!" Things you do which are no longer cool after age 30.- JAMAR.'No longer cool advice" was what we fed to Cuban intel for him to say..
-
AJ
(@SkyNet96927243) reported
@Fidomobile @Rogers worst service. My phone number is still out of service after 6 days!!!! Nobody knows anything. I have fido internet and two phones on fido. I think its time to switch to someone else
-
Odettechiamaka
(@OdetteOkeke) reported
@Fidomobile I have responded. Please address the issue. Thank you
Check Current Status