Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 2
Ottawa, ON 2
London, ON 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DitzMcGeee Ditz McGenius 🇨🇦 (@DitzMcGeee) reported

    @garethwaite @Fidomobile Rogers lines down Canada wide my cell isn't working

  • Minaadelalsaigh 𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ (@Minaadelalsaigh) reported

    @Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!

  • cz15n Shao (@cz15n) reported

    @Fidomobile Hi guys, in k3j5r8 area , I am experiencing a very poor and unstable mobile service atm. I can barely make a phone call (take long time to connect) and I cannot get any message. Can anyone take a look?

  • Minaadelalsaigh 𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ (@Minaadelalsaigh) reported

    @Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!

  • stephenalbert11 stephen albert (@stephenalbert11) reported

    @kolga @Fidomobile My service has been on an off all morning. Some businesses cannot connect to their credit card payment system.

  • jessie_he8021 Jessie Bull (@jessie_he8021) reported

    Is @Fidomobile service down in Guelph Ontario?? I have no service 😭

  • jibinbabyv Jibin B. (@jibinbabyv) reported

    So disappointed with @Fidomobile ! No services since the morning. It has been hours, but no ETA for a resolution.

  • gayrainbow trish gibson (@gayrainbow) reported

    @Fidomobile any news on when service will be restored?

  • ahmedalkurd Ahmed Al Kurd (@ahmedalkurd) reported

    @Fidomobile we are out of covering in Milton since yesterday!!! Any help Fido ?!!!

  • ExploitMtl exploit.mtl (@ExploitMtl) reported

    Complete Service Failure from #FIDO and #rogers in Toronto area. @Fidomobile . Any timeline for resolution.

  • pattycake91 Patty C (@pattycake91) reported

    Trying to communicate with @DunnMoney12 during a @Rogers & @Fidomobile outage is proving to be equal parts hilarious and frustrating

  • shawn47296429 S (@shawn47296429) reported

    @Fidomobile @FidoSolutions @RogersHelps FIX YOUR ****

  • Minaadelalsaigh 𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ (@Minaadelalsaigh) reported

    @Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!

  • __Liyaah #FTBLILBOOTY (@__Liyaah) reported

    @Fidomobile listen, my phone bill is way too high for me to not have service for no reason.

  • thotaster Anil Thota, MBBS, MPH (@thotaster) reported

    @Fidomobile No cell service since this morning :/

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