Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Mississauga, ON 3
Ottawa, ON 2
Montréal, QC 2
New Westminster, BC 2
Bolton, ON 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Dartmouth, NS 1
Peterborough, ON 1
Dorval, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • KhyatiW Khyati Wadhawan (@KhyatiW) reported

    @FidoSolutions @Fidomobile Leaving Fido forever, never coming back. It’s been more than week now since we are face troubles with internet and everytime we are getting the same reply from the technicians that there is an outage in your area. They can’t fix the outage in a week?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today !!!

  • Elzora84 elzora84 (@Elzora84) reported

    @Fidomobile a huge fraud company. Was told some things when getting my new phone and now they over charging me 80$ for service fees and more when I was told there will be 0. Never trust there customer service or management

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • j_busari Jitz (@j_busari) reported

    The worst possible service provider, they give you a run around and you cant talk to anyone competent @Fidomobile @FidoSolutions

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Nancy call centre supervisor said I was lying to her after I read the text that Fido sent me. Fido is ripping people off daily and their customer service sucks. Cancel your Fido contracts today!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @Vojhoc Fido service sucks. Cancel your contract now!!!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!

  • SinaHssni SinaH (@SinaHssni) reported

    Leaving @Fidomobile and never coming back! From their deals and awful buggy website to irresponsible customer service! I'm just done! I've been on a call with their damn customer service for more than 2 hours, many times, trying to resolve the issue they made!

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!

  • goskubs Todd (@goskubs) reported

    @Fidomobile Activated one of my 5 ‘extra hours of data’ only to have the minutes billed to my monthly plan. Fido refusing to acknowledge the issue - beware ‘extra minutes’ promise.

  • gurveer51515676 gurveer (@gurveer51515676) reported

    @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

  • Vojhoc Shinguards (@Vojhoc) reported

    @Fidomobile despite the #fact that in the #service call with case number i1713060409 your sales rep said that the price would never increase? Does #fido condone lying to get people to sign up for plans?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido phone service sucks. Cancel your contract now!!!

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