Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 8 |
| Toronto, ON | 8 |
| Richmond, BC | 3 |
| Ottawa, ON | 2 |
| Vancouver, BC | 2 |
| Westmount, QC | 1 |
| Laval, QC | 1 |
| Longueuil, QC | 1 |
| Victoriaville, QC | 1 |
| Montréal-Ouest, QC | 1 |
| Burnaby, BC | 1 |
| Blainville, QC | 1 |
| Brockville, ON | 1 |
| St. Catharines, ON | 1 |
| Stratford, ON | 1 |
| Kitchener, ON | 1 |
| Red Deer, AB | 1 |
| Edmonton, AB | 1 |
| Calgary, AB | 1 |
| Oakville, ON | 1 |
| Brampton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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KGSP✨📈🇳🇬
(@_yunglala) reported
@Fidomobile fam ur good ? My service moving shaky fix uppppp
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(@mcnuggetsause1) reported
@Rogers @Fidomobile i have cell service back but no lte
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Ed's World
(@Edmontreal) reported
@Fidomobile is there anything wrong with the network? I cant make a single call 😕
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вяυησ 🇨🇦
(@1BGallucci) reported
Are you guys down for cellular @Fidomobile
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Raian
(@Raian93) reported
So is @Fidomobile and @Rogers network still down? Can’t make calls/access LTE with any of my devices?
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🍒
(@coveredinlacey) reported
@EsBeeEf @Fidomobile Yup. Both my cellphones are down.
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chris
(@suckyuhself) reported
Ever since like 12:30 last night, my phone has been randomly losing signal and my data is on but it’s not on and working.... @Fidomobile what the hell
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Gary Zee
(@gaz2002) reported
@rouquinne @Fidomobile Yes I followed up with the @680NEWS outage article...they could at least tell ppl in their outgoing message that there are service disruptions
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🍁Vee🍁
(@____Vee______) reported
@Fidomobile I know the cell network is down. Tried to make a call via wi-fi & didn't realize I don't have this feature??? That's crazy. Is there a way you guys can enable this now? I work from home and need to make calls.
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C₳RD₳NI₳N
(@Satstacker5) reported
@Fidomobile Have you guys still not addressed your systems being down? Your phones not working? some of us rely on this for business ( Yes stupid decision i know)
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Amrinder Singh
(@ThisIsAmrinder) reported
@Fidomobile Outage in Brampton area... not able to make / receive calls
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rouquinne
(@rouquinne) reported
@gaz2002 @Fidomobile There's an outage on the Rogers network, nothing is working. We got an email about it at work 20 minutes ago.
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timelapse
(@timelapse001) reported
@GlobalNational Main questions are i) What’s the cause of this outage? ii) How long more will it take them to fix it?! It’s like a huge secret as non of those companies are willing to say anything! @Rogers @Fidomobile
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(@mcnuggetsause1) reported
@Rogers @Fidomobile just lost cell service again im doing online school and if i lose wifi connection im screwed
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