Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Mississauga, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
-
KHNG 👑
(@whatupkhng) reported
What's happening with our phone service? Get it together... @Fidomobile @Rogers
-
ಕಾರ್ತಿಕ್ ದೂಡ್ಡಬಳ್ಳಾಪುರ
(@dkart34) reported
@Fidomobile what's up with the network? Hope it will be fixed soon
-
$a$ha grey
(@tnzbnd) reported
@Fidomobile @FidoSolutions GET YOUR **** TOGETHER!!!!! WE BETTER GET COMPENSATION FOR THIS SINCE Y’ALL SO QUICK TO CHARGE ME LATE FEES FOR PAYING WELL BEFORE TIME. #SNAKES
-
Vegetable Lasagna
(@too0ldForThis) reported
Oh no big deal, just waiting for that all-important call from UHN to make my vaccination appointment and I don’t have cell service 🤷🏼 thanks, @Fidomobile
-
Black Lives Matter
(@ChiniImaan) reported
@Fidomobile no data service of call service in vancouver!? Seriously?
-
Amrinder Singh
(@ThisIsAmrinder) reported
@Fidomobile Outage in Brampton area... not able to make / receive calls
-
Raian
(@Raian93) reported
So is @Fidomobile and @Rogers network still down? Can’t make calls/access LTE with any of my devices?
-
KevinDFZ
(@KevinDFZ) reported
@FidoSolutions Not only has there not been service for hours, your customer service is a complete joke. Online chat = "sorry unavailable right now". Call in = "due to unforeseen circumstances unable to take call" and I get dropped. Really? @Fidomobile @FidoSolutions
-
Me
(@Me25252) reported
@Fidomobile -why can’t I text? Why can’t I call? Why aren’t you answering your phones? Thank goodness I have a landline with another company. I’m in London and you say I have no outage. YES I DO!
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Mzz Mara
(@MzMaraO) reported
Hey yo @Fidomobile !! What’s going on with the service?!!? I haven’t been able to call out all morning unless I’m on my wifi!!!
-
💋
(@Tnmxy1Tnmxy) reported
@Fidomobile @FidoSolutions any updates with the blackout ???
-
C₳RD₳NI₳N
(@Satstacker5) reported
@Fidomobile @divaqueen94 why don't you look into the phone system being down? No calls!?!
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default profile picture
(@mcnuggetsause1) reported
@Rogers @Fidomobile i have cell service back but no lte
-
Zav
(@thezavv) reported
@Fidomobile service has been down for 30mins now, can't make calls, can't receive texts or calls or mobile data