Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 2 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Toronto, ON | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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(@CaitieRage) reported
Is anyone else on @Fidomobile having issues today because my bill is completely paid off and my phone is disconnected? The site's chat keeps giving me an error and I can't call. I tried to set up wifi calling but it requires sending me a text code. There are no payphones around
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SssoullesOne
(@SssoullesOne) reported
@FidoSolutions @Fidomobile It’s been over 8 hours of no Service on Fido. Cell network Still down. No Service since 1 am.
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OrlandoMagic
(@kingmagemtl) reported
I swear am loosing hella bread @Fidomobile get your **** together
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Michael A Marino
(@legitmarino) reported
@Fidomobile Is there an outage for Fido users right now?
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peachesagain
(@peachesagain) reported
@Fidomobile I have no network service this morning. help, please.
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David Bowler
(@dwbowler) reported
@Fidomobile We do not have any phone service.
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timelapse
(@timelapse001) reported
@Rogers @Fidomobile Both carriers are completely down from last night and there is no single statement from any of them! Something fishy is going on!
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ewa P
(@follow_ewa) reported
@Fidomobile mobile data hasn't worked since yesterday. I can't make phone calls. When will these issues be resolved?
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Andrea♕
(@_andreaaXo) reported
@Fidomobile my data and service isn't working!!!???
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peachesagain
(@peachesagain) reported
hey @Fidomobile I'm getting a network not available notice on my phone. can't make phone calls, can't receive phone calls, can't e-mail. why?
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Hippietrippie
(@Hippietrippie3) reported
@Fidomobile Terrible service provider!!! I am switching carriers immediately. You continuously prove to be incapable of providing the services we as customers pay for.
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HarryHoudiniMTG 🇨🇦
(@HarryHoudiniMTG) reported
@Fidomobile my data on my mobile plan isn't working. ETA on a resolution?
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DarrellD 🍻
(@DDindial) reported
@legitmarino @Fidomobile Yup. Fido/Rogers + internet down since 1am. Affecting some other cell providers as well
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Judes Dickey
(@judes_dickey) reported
@Fidomobile Is the network down in Montreal? I cannot maqke or receive calls, and have spoken to a few other fido users that are having the same problem.
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SssoullesOne
(@SssoullesOne) reported
@Fidomobile @FidoSolutions It’s been over 8 hours of no Service on Fido cell network. Still down. No Service since 1 am
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