Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 5 |
| Mississauga, ON | 3 |
| Parksville, BC | 3 |
| Ottawa, ON | 2 |
| Montréal, QC | 2 |
| London, ON | 2 |
| New Westminster, BC | 2 |
| Bolton, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Dorval, QC | 1 |
| Bradford West Gwillimbury, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@stevetogm @FidoSolutions @Fidomobile 1 day of your service =) please call to claim it =)
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Maria Castellucci
(@MAdCastFuji) reported
Looking for reimbursement from @Rogers @Fidomobile @FidoSolutions for a hellish day with poor wireless, internet cell phone (no service at all) and poor cable!
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rr.
(@iamdieroiramor) reported
Why the actually **** do I still not have service @Fidomobile #fido
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LucasWilliamsVO
(@LucasWilliamsVO) reported
@FidoSolutions @Fidomobile Sounds like blame-shifting, did any other telecom in the world using Ericsson equipment have a similar outage? ..no?
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thoughtswhilehigh
(@thoughtswhileh4) reported
Remember when our phones didn’t work for one day and we all lost our damn minds. @Fidomobile @RogersBiz
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Jesse Roberts
(@jesse4health) reported
@FidoSolutions @Fidomobile Not working in my part of Southern Alberta yet.
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Amanda Marie
(@Amanda_Mariexxx) reported
@FidoSolutions @Fidomobile That's an interesting way of saying zero signal for over 12 hours
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Karen Franco
(@KarenFranco1) reported
from
Calgary, Alberta
@FidoSolutions @Fidomobile I’m still not getting mobile phone service any idea when that will be repaired
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zayd
(@zaidoon06641677) reported
@FidoSolutions @Fidomobile I am going to change my service soon 🔜
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Dr. Monica Chadha
(@DrMonicaChadha) reported
@Fidomobile @FidoSolutions due to the outage a whole business fay was lost with very little communication explaining timelines. 1am until 8pm EST doesn't leave room for recovering that day. @RogersHelps how will you help your customers who run small businesses and lost more time?
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Beautiful Canadian Laser and Skincare Clinic
(@bclaser) reported
@Fidomobile I hope the customers get reimbursed for the loss of service today
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tommy pickles
(@smartbutlazyaf) reported
It’s insane that @Fidomobile service has been down for a whole day.
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Shree Priyankar
(@priyankar31) reported
@CP24 @Fidomobile services suck, when outage came in you shut down your cust service lines on phone & chat, n left customers without any clue. I lost my whole day work, who will compensate for this? If user did something like this you would charge extra, I need bill credit for this.
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@sprinterbodie @FidoSolutions @Fidomobile I am glad you didn't need to use phone for work or work with emergency services or do your business Stay Safe and Stay Positive
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Jaswinder S Devgan
(@JaswinderDevgan) reported
@Fidomobile was badly affected due to outage, no calls, messages no work...services got restored now but was badly impacted whe day.
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