Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 2 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Toronto, ON | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Elle Waste (LoriAnn)
(@ElleWasted) reported
@Fidomobile can you assist me in figuring out why I can use my phone for everything EXCEPT getting calls and making calls today? Since 11am at least #help
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Thomas Muhlhausen
(@TMuhlhausen) reported
@chatrmobile @Fidomobile Chatr is HORRIBLE and bills every 28 day period rather than a full month I was curious as to why my dates kept changing. Now I'm trying to contact them through their app and it only leads to twitter or Facebook :/ not very professional and extremely shady without receipts
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Elaine Hoekstra
(@ElaineHoekstra) reported
@Fidomobile I have been on hold over 30 minutes. Please make it stop. The pop music has looped and I am ready to switch carriers. WTF
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John Tin
(@JohnnnnyT) reported
What does it take to get @Fidomobile attention? How do I get some customer service? So frustrated...
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PYO Accessories
(@pyoaccessories) reported
@Fidomobile The default wifi that was provided to me is no longer working. Its 2021 and just imagine what its like not having wifi for 10 days out of the month. Can you please explain how I pay my internet bill every month and this is the type of service I am receiving.
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Absolute Decadence
(@ChelseyInaAnne) reported
@Fidomobile @FidoSolutions your internet is down in Brampton....
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Riel Hahn
(@RielHahn) reported
@Fidomobile Hi - there's a charge for roaming to US on my bill and I haven't left Canada. Can you help?
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r/CFL on Reddit
(@cfl_reddit) reported
@DarshanVancity @Fidomobile Sometimes you gotta do what you gotta do to support your team
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Harold L. Garroz
(@haroldlgarroz) reported
Well, my @Fidomobile store doesn't have the phone I want, and the online store is not working (at least for me it freezes right on the "Place Order" button). I'll take this as a sign. (Though I don't know if the sign is to keep my current phone or to switch providers)
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Kevin
(@sierralad) reported
Switched to Fido, get told our total bill would be $107.35 after taxes. First bill? $362.84! **** ALL THE WAY OFF, @Fidomobile.
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Jake
(@jakeaneo_) reported
@Bell and @Fidomobile both your networks are **** i cant make calls or recieve em (fido) and when i do a zoom call for work the wifi ****** drops (bell) 😡 not the ****** first time for both
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PYO Accessories
(@pyoaccessories) reported
@Fidomobile to make matter worse as I am currently waiting on hold, who thought it was a good idea to have that awful playlist. You think your customers want to be serenaded during long wait times.
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vishal arora
(@arovishal) reported
@Fidomobile It has been exactly 9 days since I joined Fido and I am already thinking to switch.First called tech support to fix the speed. Today when I saw my credit report I was surprised to see Fido did two hard checks without my permission! BEWARE new customers
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Proudblaster3
(@proudblaster3) reported
@Fidomobile Why is @Fidomobile network getting bad in Brampton every passing day.
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Kevin
(@sierralad) reported
@ERMALLERMA @Fidomobile Garbage and ripoffs like this are why I don't do pre-authorized payments.
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