Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 4
Vancouver, BC 3
London, ON 3
Ottawa, ON 2
St. Catharines, ON 1
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1
Okotoks, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffik jeffik (@jeffik) reported

    so seems @FidoSolutions / @Fidomobile are in complete Breakdown #FAIL

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    UPDATE: With the ongoing @Rogers @Fidomobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, it’s important to stay on the line & confirm your location info.

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • BrittSchmiedtke Brittany Schmiedtke (@BrittSchmiedtke) reported

    This @Rogers/@Fidomobile service interruption is really inconvenient. How much longer until a resolution?

  • athantos22 Angelo (@athantos22) reported

    @Fidomobile why is your service so ****? Why am I paying an arm and a leg not to have a phone working this is ridiculous

  • Easybreezy0722 Easybreezy (@Easybreezy0722) reported

    @FidoSolutions @Fidomobile fix your problem. I can’t talk **** on Twitter.

  • sjpjxo SJ👑 (@sjpjxo) reported

    Bruh wtf i need to use my phone @Fidomobile @FidoSolutions fix up my yuteeee

  • sorelgirl joie f. (@sorelgirl) reported

    @Fidomobile what is happening I don’t have signal at all!? I can’t even make phone calls, how could I work on today!? No calls, no text, unless I am connected to wifi!!

  • citrinethedream CITRINETHEDREAM (@citrinethedream) reported

    @Fidomobile @FidoSolutions when will the network be up and running ? This is severely impacting my day !

  • momoseye92 DouDou (@momoseye92) reported

    No network, expensive bill 👎🏿👎🏿👎🏿 @FidoSolutions @Fidomobile

  • grissca gris (@grissca) reported

    @Fidomobile I don’t have phone signal? Please advise?

  • kvtchv dr jekyll is a woman (@kvtchv) reported

    is there any way I can connect my phone to different network/provider for a bit? I have stuff to do today and @Fidomobile has been down since midnight

  • anti_dami Oluwadamilola (@anti_dami) reported

    @Fidomobile what’s happening today?... I can’t make calls and the network is down..

  • Stugatzzz Stuart Gatz (@Stugatzzz) reported

    @Fidomobile C'mon, what company let's a outage go more than a hour or 2?? Are you guys F++kin new??

  • VDMehta1975 Vishal (@VDMehta1975) reported

    @Fidomobile we have no network connection in Coquitlam...what's happening

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