Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 2 |
| Toronto, ON | 2 |
| Richmond Hill, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Spirited Away 👹
(@GiveManNuffBun) reported
The inconvenience this network outage brought isn’t worth your meager $2.00. @rogers @FidoSolutions @Fidomobile
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Sonia MUNIR Omer
(@SoniaMUNIR18) reported
@theimmi_pro @Rogers @Fidomobile I hope they have an explanation an this never happens again
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Grizz
(@DRex88) reported
Shoutout to @Fidomobile for turning their backs on a 15 year customer and not standing behind a defective phone because I missed the grace period by 2 days #atyourside my ***
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Luv Sachdeva
(@luv_sch) reported
To my surprise, the account was cancelled instead of moving it even after sending me the new service agreement. Standing ovation to such service @Fidomobile
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Doubting *****...
(@GordonP52262388) reported
@Fidomobile would like to CANCEL fido but unable to contact on internet...any message tried is rejected...
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Jas_ra
(@JaskamaldeepM) reported
Still don’t have any signal for fido home wi fi . @Fidomobile #fidodown
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Phanktotank
(@shewmih) reported
@Fidomobile my home internet is out since 5AM on July 5. I still dont have internet on July 6. Customer service said that it was scheduled for maintenance until 6AM on July 6 but your team has stopped updating status at backend since 8AM on July 5 #fidointernetoutage #fidooutage
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Marissa 🦩
(@MarissaOchsner) reported
Hey @Fidomobile why dont I have any mobile data access even though it says I still have many GB remaining in this billing cycle? Service is back, data is not.
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K
(@popthathood) reported
@FidoSolutions @Fidomobile Still no internet or cell service
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Karyl Factora
(@KarylFactora) reported
@Rogers @Fidomobile No need to reply but just so you know, a lot of us lost our work hours because of your outage. A lot of us rely on those hours to pay bills. How incredibly careless of your business.
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Lou Tilofa
(@UncleLouPlays) reported
@chatrmobile Are you guys @Fidomobile now or are you drunk pal? Crossed signal, I get it. That's why I never went to @chatrmobile. Very meta advertising. CHATR WE DONT DO IT RIGHT IN ANY WAY. 🤡
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Phanktotank
(@shewmih) reported
@Fidomobile b/c of your two day internet outage I have to reshuffle my meetings as I wfh. This is just preposterous!! #fidodown #fidooutage
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Adewuyi Brit
(@Adewuyi_shola) reported
We need to file a class action against @RogersBiz @Fidomobile I lost money because of their service outage yesterday
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Jason Bull
(@Kardenman) reported
@Fidomobile Is there some kind of issue with the internet? My mobile internet is not working for several hours now
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Leah 🦔
(@TheLeahDay) reported
All the folks @Fidomobile customer service have been amazing to talk to, super friendly and helpful. But holy hell, when you leave a mobile company and then come back to that company it causes some weird problems.
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