Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Mississauga, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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RAVI SHARMA
(@itzravisharma) reported
@Fidomobile home internet outage jn L6P2Y7 since 6 hours and no response from FIDO what so ever .. this is how bad FIDO is .. can you imagine world without internet. welcome to FIDO service
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Meeraj
(@meerajrules) reported
Disgusting @FidoSolutions @Fidomobile Their home internet always sucks during night time. Never recommend
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kulbeer
(@kulbeer_123) reported
Bad experience with @Fidomobile, worst customer support, always provide wrong info.
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
Now, if only @Fidomobile (rogers-owned, obviously) could do a few skits in their commercials involving dogs. The one thing we never do see, is a dog pooping live on set. LOL
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Ryan White
(@RySpectra) reported
@Fidomobile I need to split up an account. I've tried to call 3x now but you never seem to be open when I'm not working. The message telling me you're closed does not include opening hours or timezone. I don't think I can do what I need to online. Can you help?
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999999
(@999Robinhood999) reported
@Fidomobile @FidoSolutions @FidoSolutions There has been an outage for 2 days In north yorks wireless wifi, I have to work and provide for my family online. Why is this a one day plus problem?
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TammamAwad
(@dotnixdevil) reported
@Fidomobile I sent you a DM but your customer service representative is not helping me solving my issue @Fidomobile
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DILLIGAF
(@olinit_xo) reported
@Fidomobile I am trying to cancel the internet service for the 3 rd time now because of how annoying the process is. Why do I owe an explanation to anyone as to why I want to cancel? I pay, I cancel if I want to and when I want to.
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SAIPRATAP SREERAM
(@pratapmetalfan) reported
@Fidomobile @FidoSolutions Struggling to get a refund from Fido since Nov-2021. Wasted lot of hours in coordinating with the inefficient customer support team. Case# C174405287 Regret porting to Fido from Rogers.
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relaxmassage8888
(@Deepea6) reported
@Fidomobile @FidoSolutions If my fido internet works consistently I will feel extreamy lucky. Any hot chocolate & blankets plz. pass along to homeless people. Meanwhile can somebody kindly tell me why my internet is not working again ??? Thank u please
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Giri Duvvu
(@Giri60970185) reported
@Fidomobile I am unable to login your app .I not using your network since 15days as I on vacation .Still my bill shows $200 plus including roaming charges...? Even I sm unable reach your chat box as well to discuss my issues.Please let me know how to hold my account..
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.
(@shayy_ken) reported
@Fidomobile @FidoSolutions horrible customer service ! Horrible store ! And up to now there’s no solution to the problem and treating your customers like 💩
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TammamAwad
(@dotnixdevil) reported
@Fidomobile What happened was you added suspension fee to my bill given that it does not make any sense to charge your customers for suspending there data in addition, I paid my bill and not only that your customer service representative ended the call and she did not call me back
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Elaine Calder 🇨🇦 💔 🇺🇦
(@calder_elaine) reported
@BrettPolegato @Fidomobile @RogersHelps And my CHATR mobile service charges 2 cents/minute for calls to Italy, so in Venice I just go ahead and use my phone to call restaurants, etc. 2/2
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Rahul islam
(@Rahulakafrozen) reported
@Fidomobile hey i am a fido customer and I am little bit disappointed with your recharge plan i am paying 52 for 8 gb however my friends are getting the same by paying less
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