Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:


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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 22
Vancouver, BC 17
Surrey, BC 9
Montréal, QC 6
Burnaby, BC 5
Calgary, AB 4
Victoria, BC 3
Kitchener, ON 2
Québec, QC 2
Brantford, ON 2
Thornhill, ON 2
Port Coquitlam, BC 2
Cambridge, ON 2
Edmonton, AB 2
North Vancouver, BC 2
Campbell River, BC 1
Bowmanville, ON 1
North York, ON 1
Etobicoke, ON 1
Brandon, MB 1
Longueuil, QC 1
Burlington, ON 1
London, ON 1
Chatham, ON 1
Laval, QC 1
Kingston, ON 1
Concord, ON 1
Picton, ON 1
Richmond, BC 1
Windsor, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mascarlett_ MAUREEN. (@mascarlett_) reported

    @Fidomobile is there a problem with the network? Cause my sister and I can't receive or make calls.

  • THR1LLH0USE64 MVH (@THR1LLH0USE64) reported

    No @fidomobile data service all day... what is going on??

  • follow_ewa ewa P (@follow_ewa) reported

    @Fidomobile mobile data hasn't worked since yesterday. I can't make phone calls. When will these issues be resolved?

  • BobbyGarabet Bobby Garabet (@BobbyGarabet) reported

    @FidoSolutions Why is this **** not front and centre on the Fido main account, but hidden under a solutions account? People that pay expect transparency and clarity. @Fidomobile @FidoSolutions

  • arpitshah_9 Arpit (@arpitshah_9) reported

    @FidoSolutions @Fidomobile - Network outage since 1am. Please fix this prior to 9am. It's a working Monday and need the network back up !

  • judes_dickey Judes Dickey (@judes_dickey) reported

    @Fidomobile Is the network down in Montreal? I cannot maqke or receive calls, and have spoken to a few other fido users that are having the same problem.

  • SssoullesOne SssoullesOne (@SssoullesOne) reported

    @FidoSolutions @Fidomobile It’s been over 8 hours of no Service on Fido. Cell network Still down. No Service since 1 am.

  • onyee_j Onyee J (@onyee_j) reported

    @Fidomobile @Rogers cellular service down. Can’t make calls and no data.

  • luisrzuniga Luis R. Zuniga (@luisrzuniga) reported

    @judes1487 @Fidomobile Not working for me 8:17 am.

  • CaitieRage CxRx🏴‍☠️ 2020 APN Cosplay Cam & Cammy Social Icon (@CaitieRage) reported

    Is anyone else on @Fidomobile having issues today because my bill is completely paid off and my phone is disconnected? The site's chat keeps giving me an error and I can't call. I tried to set up wifi calling but it requires sending me a text code. There are no payphones around

  • kingmagemtl OrlandoMagic (@kingmagemtl) reported

    I swear am loosing hella bread @Fidomobile get your **** together

  • peachesagain peachesagain (@peachesagain) reported

    @Fidomobile I have no network service this morning. help, please.

  • BobbyGarabet Bobby Garabet (@BobbyGarabet) reported

    @FidoSolutions @Fidomobile And why not front and centre inside the damn app in bold red letters so people don't think it's their damn devices. Of course that would be far too brilliant. #idiots #fido

  • peachesagain peachesagain (@peachesagain) reported

    hey @Fidomobile I'm getting a network not available notice on my phone. can't make phone calls, can't receive phone calls, can't e-mail. why?

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    Happy Monday to #FIDO customers. We have no cell service 👏🏼👏🏼👏🏼 @Fidomobile will hopefully let us know when or what is happening. #Ontario

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