Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 5 |
| Ottawa, ON | 2 |
| Mississauga, ON | 2 |
| New Westminster, BC | 2 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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alice⁷ ✧ goddess mimi
(@enbyfemkoo) reported
ayo @Fidomobile I never got compensation for the outage that left me unable to work 🤔
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Aarya
(@Aarya_Sandhu) reported
@Fidomobile Your network is too poor in Glace bay, Sydney,NS. Please do something?
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HamidZaremohazabieh
(@zaremohazabieh) reported
@Fidomobile Thank you Fido! I was told that I have to call fido customer service so that they active a service for me before call to Iran. Is it correct?
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maddie
(@maddie17767) reported
@Fidomobile how ******** r there possible 98 people ahead of me for the online chat right now…
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Keyvan
(@keyvan_golestan) reported
@Fidomobile @VirginPlusCare need your support too
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Karishma Sharma
(@karrysmatic) reported
@Fidomobile I need to talk to someone about my bill it’s higher than usual . I am not able to get through customer care . Pls help !
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Yalda
(@leviiiackerma) reported
@Fidomobile Hey Fido, how about you making calls to Iran free for the time being since they have shut down the internet, we can’t talk to our families and we’re worried about them
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Kapsicum
(@kapilrautela) reported
@Fidomobile Is the internet down ? L5A area? Its been 1 hr already
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Farshad Tehranchi
(@fredtehranchi) reported
@Fidomobile You could have done what #telus and #koodo have done by making the calls and texts free to #iran at this point of time. you lost many people's trust by Internet outage few months ago and it could be a tiny step to make that up!
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Navid Balazadeh
(@Navidbzm) reported
@TELUS Thanks very much for your support. I wish @Fidomobile could also do the same thing. @Fidomobile #MahsaAminii
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CryptoListener
(@CryptoListener0) reported
@Rogers @Fidomobile @chatrmobile Hey, thank you for you support! Is there any limit? Like for an hour phone call, you waive it all?
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Waleed
(@Waleed588514632) reported
@Fidomobile An old customer with you and I did not benefit from any rewards or discounts on bills and I have three lines
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Iman
(@imandkh) reported
@Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی
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چاق کراواتی
(@bigmanwithtie) reported
@Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی
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باربالیب
(@barba_lib) reported
@Virgin @Fidomobile please support us #اعتصابات_سراسری #مهسا_امینی #MahsaAmini
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