Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 6 |
| Toronto, ON | 5 |
| Parksville, BC | 3 |
| Edmonton, AB | 3 |
| Whitby, ON | 3 |
| Wolfville, NS | 3 |
| Burnaby, BC | 2 |
| Gatineau, QC | 2 |
| Ajax, ON | 2 |
| Cambridge, ON | 2 |
| Montréal, QC | 1 |
| Mississauga, ON | 1 |
| Dorval, QC | 1 |
| London, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Vernon, BC | 1 |
| Fredericton, NB | 1 |
| Richmond Hill, ON | 1 |
| Thornbury, ON | 1 |
| Kitchener, ON | 1 |
| Winnipeg, MB | 1 |
| Waterloo, ON | 1 |
| Unionville, ON | 1 |
| Drumheller, AB | 1 |
| Guelph, ON | 1 |
| St. Thomas, ON | 1 |
| Surrey, BC | 1 |
| Richmond, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Gregorio Anselmo
(@GregorioAnselm1) reported
@Fidomobile There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ & BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible 4 the genocide of the indigenous children! Saboteurs.
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jake2020
(@jake20208) reported
@FidoSolutions @Fidomobile I don't have cellular data connection today，can you advise what the issue is??
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LenninCruz
(@Kerradon) reported
@Fidomobile day 4 and still no cellular service. When will it be backed up and running?
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Sathya
(@Sathya90850735) reported
@Fidomobile How much. And what is the compensation for the outage that recently happened? Our entrie day of work got interrupted..
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Aisha Malik
(@aishatweetsalot) reported
@lebaneseogre @RogersHelps @Fidomobile Yeah I use Fido never had this issue
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Gregorio Anselmo
(@GregorioAnselm1) reported
@Fidomobile The Rogers clan are heroes. Whose taxes do we use to fund infrastructure, education and health care? Billions in Rogers taxes. .and you'll never know if they will be in business the next two or three years..Yes, life is not fair..
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Samwise the Slutty
(@SamwiseofTO) reported
@Intissardjn @FidoSolutions @Fidomobile Agree. It's extremely misleading. I haven't had cell service since Thursday.
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Gregorio Anselmo
(@GregorioAnselm1) reported
@Fidomobile JAMAR of CHUM-FM is a Cuban spy!! No matter how he appears to be sincere in giving advice to the public, he is always in BAD FAITH. Why? Cuban spy!" Things you do which are no longer cool after age 30.- JAMAR.'No longer cool advice" was what we fed to Cuban intel for him to say..
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Chandu
(@Chandu89378609) reported
3rd continuous day without fido network at-least for calls. Very disappointed @Fidomobile
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Stinger.eth
(@stinger_7_) reported
Hi @Bell, My family & I are seriously considering switching our landline phone, television, internet, and two mobile phone plans away from @Rogers & @Fidomobile due to their continuously bad service and lack of accountability. Kindly slide into my DMs if you can help, thanks!
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juventus
(@Roland72302958) reported
@Fidomobile Not only did they disrupt service the byop plan they just increased the payments
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i arch
(@iad_arch) reported
@FidoSolutions @Fidomobile Day 4 and still no network connection on my phone in Ottawa!! Incredibly frustrating!
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A Z
(@Azmian2022) reported
@Fidomobile I need to be compensated for my loss over the weekend I lost $450 because I couldn’t get through to my customer on time and they all was a emergency job. This is unacceptable. Just got off the phone with Fido and they only gonna credit $3 dollars are you serious ?
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April Bahar
(@AprilBahar) reported
Why does my phone still have only 2 bars cell signal? Living in an urban center, I expect this to be resolved by now. @AboutRogers @Fidomobile #rogersoutage #rogersoutrage
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NICKI IS COMING💥
(@arinxnicki) reported
@Fidomobile @FidoSolutions We had issues with Fido, we had no internet services and anything for 2 days, I need something from you that can compensate. It was too difficult, was not able to contact anyone and my family.
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