Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 4 |
| Mississauga, ON | 2 |
| New Westminster, BC | 2 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Deejay Dheeraj
(@dheeraj88) reported
@Fidomobile @FidoSolutions No network availability in Mississauga
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puosive
(@puosiveuw) reported
@Fidomobile cellular down. "no services" Im seeing lots of ppl getting the same issue so please don't copy & paste "we are not aware of any outage" message. Just escalate it.
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Ankur Jain
(@AJTAGTW) reported
@Fidomobile my services are not working for the past 3 hours and the best support i am getting is a chat bot asking me to call in morning at 9 am??? This is GARBAGE customer support and it is ridiculous to leave a customer stranded.
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Em
(@Em56099077) reported
@Fidomobile service is down. Wifi and data seem to be fine. Oshawa, ON
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unapologetic queen✨
(@_FucknBossChick) reported
@judes1487 @Fidomobile At least I know I’m not imagining this ****. I’m so annoyed.
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Shumaila Hosain
(@ShumailaKobe) reported
@Fidomobile why do I have no cellular service in LIK? It’s been over 30 minutes
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Nick Langille
(@LangilleNick) reported
@Fidomobile is there a network issue right now in southern Ontario? I can’t connect at all to LTE
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Sushiboy
(@__sushiboy) reported
@Fidomobile are you down right now in Vancouver BC? Can’t call anyone and data is not working as well
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Shumaila Hosain
(@ShumailaKobe) reported
@deahgee @Fidomobile @FidoSolutions stop blaming everyone’s phones. Your service is down. Multiple areas across Ontario don’t have service which is not safe during this time of day. Solve issue ASAP instead of wasting time by telling us to reboot our cellphones.
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Vineel Jayanth
(@VineelJayanthM) reported
@Fidomobile @FidoSolutions No service detected from past 30mins. Now that its too late, hoping resolution at least by day break! #NoNetwork #ServiceDown #BusinessContinuityProtocol?
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Jacob
(@BakeeMeeUpp) reported
@judes1487 @Fidomobile also having issues in Pickering, ON. Calls dropping and no data services @FidoSolutions Tried multiple restarts of my phone
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Fernando
(@_Nundo) reported
@judes1487 @Fidomobile Update (1:21 am): no data, no text, no calling. Signal keeps dropping pretty bad
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elaina pham
(@tinypeanut___) reported
@deahgee @Fidomobile I have the same issue right now
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Shumaila Hosain
(@ShumailaKobe) reported
@judes1487 @Fidomobile Same with me no service in Oshawa. Definitely making my change in cellular provider asap
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christina ree
(@VintageMarieeee) reported
@judes1487 @Fidomobile Same issue in downtown Toronto. This has been ongoing for 30+ minutes.
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