Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 7 |
| Calgary, AB | 6 |
| Parksville, BC | 3 |
| New Westminster, BC | 2 |
| Mississauga, ON | 2 |
| Edmonton, AB | 2 |
| Gatineau, QC | 2 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Ottawa, ON | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Montréal, QC | 1 |
| Dorval, QC | 1 |
| London, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Vernon, BC | 1 |
| Fredericton, NB | 1 |
| Richmond Hill, ON | 1 |
| Thornbury, ON | 1 |
| Kitchener, ON | 1 |
| Winnipeg, MB | 1 |
| Waterloo, ON | 1 |
| Unionville, ON | 1 |
| Drumheller, AB | 1 |
| Burnaby, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Alethia Bundy
(@Bunadee) reported
@Fidomobile Is COVID and WFH the reason your service turn into complete garbage???
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Mayank Singhal
(@mayank260287) reported
@Fidomobile @FidoSolutions : Worst customer service from Fido, booked a technician one week back no one arrived, internet continuously problematic. Pls help.
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🙀🛸
(@cartfullofcats) reported
Trying to figure out if @Fidomobile is garbage or if the Pixel 6 is garbage 🤔 Texts/pictures constantly fail to send, there's one phone number I literally can't call because it just won't dial the number. I'm ready to just get rid of both.
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Hermain Kazmi
(@HermainKazmi) reported
@FidoSolutions my home internet in downtown Toronto is down for the past 3 hours! Please look in to this matter.. i have restated my router a few times @Fidomobile
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Christos Tsirbas
(@seetsirbas) reported
Trying to get detailed past invoices from @fidomobile as there are two lines on my account. Asked to pay $15 per past invoice beyond 16 months. If Fido email invoices were itemized I wouldn't have this problem as I archive all emails, including confirmations of payment.
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Richard Cranium
(@Rickycranium69) reported
@FidoSolutions @Fidomobile i just reset my modem for the SIXTH time this morning. this problem has been ongoing since day one. 3 technicians you have sent. 3 technicians have told me that my problem was solved after fiddling around with some cables for a few minutes.
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Kirk
(@KJess97) reported
@Fidomobile Worst Service ever. Shouldn’t take 6 hours to get ahold of customer service. Switching Providers.
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Jess
(@coolshy) reported
@Fidomobile is something wrong with your internet service?? mine is down
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Darkumi87
(@darkumi87) reported
Is there an home internet outage @FidoSolutions @Fidomobile ? Every night for the past 8 months my internet stops working for approximately 20 minutes anywhere from 7pm to 10pm EST. This is getting tiresome
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Rouble Gogna
(@roublegogna) reported
@Fidomobile Very Bad service from Fido. On Jan 5th, 2022. My sister's account was cancelled without my consent. Is it normal in Fido customer service to play with customer's accounts without their consent ?
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Khrishelle
(@HarajukuHUNNAY) reported
@Fidomobile is the actual worst provider ever. Everyone I call them i left more frustrated. They fail to resolve issues and don’t uphold any quality of professionalism 😡😡😡
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Qasim
(@Qasimrz) reported
@Fidomobile @FidoSolutions worst customer service
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Michael Lautman
(@michaellautman) reported
@Fidomobile can you help me out? My home internet provider is down, and there are five of us working/schooling from home today and it's killing my data plan!
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𝓛
(@laylaapx) reported
@Fidomobile can you guys hurry up and fix y’all home internet, been a whole day with out it
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SomewhereFarAway|°•
(@TinaLuvy) reported
@Fidomobile is it my phone or something is wrong with the service . I keep receiving the same message over and over again for the past 3h.
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