Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 5 |
| Mississauga, ON | 2 |
| New Westminster, BC | 2 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
| Niagara-on-the-Lake, ON | 1 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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marivic nodora
(@civiram07) reported
@EsBeeEf @Fidomobile Look like there is a problem right now with #Fido
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Ayush Saxena
(@ayush0110) reported
@Fidomobile - can you please share an update on what's happening? The network has been down since the morning. Unable to make/receive calls or connect to internet.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.
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LadyKay
(@LadyKayRain) reported
@Fidomobile @Rogers @RogersHelps what on earth is going on??!! I cannot make or recieve phone calls or send n receive text. Are you fixing this issue?
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Melissa Mignacca
(@Melibouza29) reported
@BobbyGarabet @FidoSolutions @Fidomobile Vidéotron did the exact same stupid thing a few weeks back. Took them hours to update Twitter. Nothing on their web site, app, phone message etc. They had tens of thousands of people plugging and unplugging routers around the province. So dumb. Companies please learn !
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amberoklis
(@amberoklis) reported
@Fidomobile @LidoPimienta @WitchProphet How about you tell us when your going to get the phone problem fixed...it tell us that you are having a phone problem
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Nisarg Shah
(@shahnisarg28) reported
Hello @Rogers @RogersHelps can you please update the current status on the outage everyone is facing? @Fidomobile can you please at least acknowledge the outage and provide the update please?
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Lisa W
(@MediaGirlOttawa) reported
Anyone having trouble with cell service? @Rogers @Fidomobile all out in our house - #kanata
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Ayse nihal kuru
(@Aysenihalkuru2) reported
@Fidomobile The phones are not working. Is it a joke?
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Fido Solutions
(@FidoSolutions) reported
@idhanya @Fidomobile Hi! Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services. We apologize for the inconvenience, our team is working quickly to restore services as soon as possible. 1/2
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cassandra drudi
(@cassandra_d) reported
@Fidomobile when will your network be back? I lost a call in the middle of an interview and am trying desperately to work while managing two virtual learners. This is the last thing people need right now.
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Tracy
(@Fosters_mom_14) reported
Still no cell service @Fidomobile
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svaliyani
(@svaliyani) reported
@Fidomobile Any update on the outage? I am unable to make calls for few hours now!
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Ditz McGenius 🇨🇦
(@DitzMcGeee) reported
**** you @Fidomobile that is all.
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Chris Avery
(@chrisavery) reported
@JasonCobill @Fidomobile Apparently Rogers is having some kind of Canada-wide issue.. which would affect Fido
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