Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Ottawa, ON 2
Mississauga, ON 2
New Westminster, BC 2
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Dartmouth, NS 1
Peterborough, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • anmoldhillon77 Anmol Dhillon (@anmoldhillon77) reported

    Fido is down in Vancouver , How long i have to wait . No Calls or Mesgs @Fidomobile @FidoSolutions

  • DesreeJames Des-ree James (@DesreeJames) reported

    @Fidomobile is there an outage going on, I heard it from a friend and I can only do emergency calls right now... Shouldn't fido put out something about this??? Rogers did and I believe Rogers and fido are sister companies...

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • maryam_adeli Ⓜ️🅰️®️Y🅰️Ⓜ️ (@maryam_adeli) reported

    I can't make any phone calls and have no internet. Earlier this morning I could send some text messages but it fails now @Fidomobile and @Rogers both have some technical issues I guess.

  • jacquieeeea Jacquie A (@jacquieeeea) reported

    At least my Rogers wifi works but I need to make phone calls for work so @Fidomobile FIX UP 👏🏾👏🏾

  • zobiak5 Thomas Egon Zobiak (@zobiak5) reported

    @FidoSolutions Not really! I wasted 8 h trying uber and talk with representatives with out any compensation! We pay full bills, but don’t have the service in order to work. Shame on @Fidomobile

  • sumantnitjsr sumant (@sumantnitjsr) reported

    @Fidomobile Are there any known mobile network outage in Brampton. I dont have any coverage since this morning

  • AngelicaAuch Angelica Auch 🇻🇦🇵🇭🇨🇦 (@AngelicaAuch) reported

    Is @Fidomobile down? I have no service right now. #yeg

  • x_fvmi cut soap for me bro (@x_fvmi) reported

    @FidoSolutions @Fidomobile you guys having service issues around Kitchener? My phone is out of service on a “Monday morning” can’t dial out, I have missed meetings. No one sent a notice out, I have restarted my phone countless times

  • RCC22064875 RCC (@RCC22064875) reported

    @CP24 This is ridiculous we pay a s9 much for this service @Rogers @Fidomobile

  • alpha_diy kent (@alpha_diy) reported

    @Rogers @Fidomobile prepare to give your customers some money back for nationwide wireless service failure. #rogersoutage #fidodown #mobileoutage

  • jaredpurdy Jared Purdy (@jaredpurdy) reported

    @Fidomobile Is Fido currently experiencing Canada wide cellular service disruptions as is with Rogers? I can't use my phone.

  • MsAgosti kristina agosti (@MsAgosti) reported

    @FidoSolutions What if there’s an emergency and someone needs to call 911? @Fidomobile @FidoSolutions get your sh$t together girl

  • cz15n Shao (@cz15n) reported

    @Fidomobile Hi guys, in k3j5r8 area , I am experiencing a very poor and unstable mobile service atm. I can barely make a phone call (take long time to connect) and I cannot get any message. Can anyone take a look?

  • kid__canada Mike (S)mall aka Little Mike (@kid__canada) reported

    I wonder with this massive network failure if @Fidomobile would give us all of us affected a credit on our next bill? #gladforwifi

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