Fido Outage Map
The map below depicts the most recent cities worldwide where Fido users have reported problems and outages. If you are having an issue with Fido, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, ON | 4 |
| Deep River, ON | 1 |
| Ottawa, ON | 3 |
| St. Catharines, ON | 1 |
| Vancouver, BC | 2 |
| Toronto, ON | 4 |
| Terrace, BC | 1 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sheldon Li (@SheldonLee007) reportedIs the cable internet down? @Fidomobile @FidoSolutions
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Umsz (@therealher20_) reportedWORST CUSTOMER SERVICE @Fidomobile 14 years for nothing
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Rubankumar (@ruban_s01) reported@Fidomobile I recently got a new BYOD phone plan and told that I will get $10 off every month. An agent from fido customer care team mentioned during the initial activation time (beginning of September) that the $10 off is available and also updated his notes in the system.
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Kamran Moeen (@Kamranmoeen77) reported@Fidomobile app is also down?? #Facebook #instagram
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Dr Tai🏳️🌈 (@taiandsashin) reported@candaysium @Fidomobile They brought it down by $455 as they received a returned phone in July. The activation fees that were waived when we signed up, are still on @Fidomobile wants me to pay those although they never should have been on.
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Laine Butler (Ashwell Woodland) (@laine_butler) reported@Fidomobile is honestly the worst. Wont price match with @FreedomMobile and i've been a customer for years. Guess it's time to switch!
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Rama (@AlaghbarRama) reported@Fidomobile do you have a help line I can talk to? I have an urgent problem and unable to find a number to contact.
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Andrew (@snaakies) reported@514_sid @Fidomobile Same problem here
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@ravipattanshetti (@ravipshetti) reported@Fidomobile @FidoSolutions waste of time n energy talking to customer care services. Different answers n no proper responses from agents.
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Freddy Kreuger (@FreddyKreugs) reported@SheldonLee007 @Fidomobile @FidoSolutions Are u having issues bro? Same here. Internet connection showing full bars but apps are not loading properly
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Yad e Ayyam (@yad_ayam) reported@Fidomobile 3- So after few busy days tonight around 23:45 I connect to live chat with Fido support about it and explain that I got an internet in new address but I'm not sure it is mine or not. After a minute I lost my connection!!!!
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Manny (@514_sid) reported@Fidomobile what’s happening i cant call nobody. It keeps sayin “call failed” is there an outage or sum?
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Yousaf Ihsan (@yousafihsan) reported@Fidomobile My Home Internet is down for 3rd time.
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JP (@JarylleAdriane) reported from Toronto, Ontario@Fidomobile u getting issues with civerage around east york toronto rn?
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iamsingh (@iamsingh78) reportedHey @Fidomobile @FidoSolutions is your network down today?
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