Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 4 |
| Vancouver, BC | 3 |
| London, ON | 3 |
| Ottawa, ON | 2 |
| St. Catharines, ON | 1 |
| Terrace, BC | 1 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Okotoks, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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RisaMi
(@MiyakeLisa) reported
@Fidomobile is your website down or under maintenance? I haven’t been able to login into my account online, the account and log in page just times out or never fully loads.
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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Mirasona
(@Mirasona4u) reported
@Fidomobile We pay for emergency service? Network down.. maybe increase your capacity BEFORE you keep adding subscribers? Regulator should do stress tests on networks and force capacity investments if needed. Need cell service when the lights go out!!!
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Mast3rPee989
(@Mast3rPee989) reported
@TheWiseBear_ @LuckyMobileCan @Fidomobile Technical issues all day it says
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Dr. AM
(@anwesha_nsb) reported
@Fidomobile Your social media team gives me a phone number to call. How can I call when my services have stopped? I still call from a prepaid number and have been trying to speak to a human being for the last 3 hours. How many voice mails should I leave? Pathetic service
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mani 🌘
(@manibiidaash) reported
@Fidomobile @FidoSolutions is there an outage map I could check? Our internet has been out for the past few hours since a storm!
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!
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Straker
(@Onelovepeace7) reported
@Fidomobile @curatedbylala Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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Bunbury Films
(@Bunburyfilms) reported
Why have cell phones rates in #Canada gone down a bit over the last 10 years but roaming has gone from $5 to $12 in that span? One would think rates would have gone down rather than up? @CRTCHearings @Fidomobile #CellPhone #roaming
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allen
(@who_is_allen) reported
@Fidomobile is the worst, total rip off !!!!!
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Barrhaven Guy
(@BarrhavenGuy) reported
@Fidomobile what is happening with Fido’s service@in the west end of Ottawa? Since the storm, I have had no data for nearly 24 hours, and half my calls won’t go through. #unacceptable
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Smit Patel
(@smittpatell) reported
@Fidomobile I was told that my activation charges will be waived off while subscribing to Fido but my first includes activation charges. Please provide me with solution.
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!
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Paul Finnegan
(@PFINN2) reported
@FidoSolutions @Fidomobile Any update on the internet service in Mimico? it's been down since 10am
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Todd
(@goskubs) reported
@Fidomobile Activated one of my 5 ‘extra hours of data’ only to have the minutes billed to my monthly plan. Fido refusing to acknowledge the issue - beware ‘extra minutes’ promise.
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