Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Ottawa, ON 2
Mississauga, ON 2
New Westminster, BC 2
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Dartmouth, NS 1
Peterborough, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamski Adam Peariso 🇨🇦 (@Adamski) reported

    With Rogers down nation wide, and thus @FidoMobile, looks like Two-Factor Authentication is a no-go. Making setting up this new MacBook Air troublesome.

  • ChalkOne Jan Ole Peek #StayHome (@ChalkOne) reported

    Hey @Fidomobile fix your ****.

  • KydessShabazz BlackLivesMatter❤️🖤💚 (@KydessShabazz) reported

    @Rogers @RogersHelps @Fidomobile WTF? Just because I’m not calling to complain does not mean I’m not pissed off, because I am. This outage has gone on too long. Every customer deserves compensation.

  • LuayBader1 Luay Bader (@LuayBader1) reported

    @Fidomobile Hey Fido My cellphone service hasn't been working all morning ?! I need an update...

  • _MoodControl_ Otherwise known as Urge Overkill (@_MoodControl_) reported

    @FidoSolutions Will we be getting our #fido mobile bills prorated for this outage? @Fidomobile

  • rolex_247 Rolly Parnada (@rolex_247) reported

    @Fidomobile what happen to your services? How long does it take to resolve the issues?

  • sharonbisson201 sharon (@sharonbisson201) reported

    @Fidomobile what’s going on with service? @Rogers is out too?#

  • kumar_dhanus Dhanus Kumar (@kumar_dhanus) reported

    Why am I experiencing "mobile network not available" for the past one hour?. @FidoSolutions @Fidomobile

  • BionicDancerJo Joanne Poole (BionicDancerJo) (@BionicDancerJo) reported

    @Fidomobile we seem to have a “no service” issue this morning? It happens....but what caused it?

  • nehallucination NehalVGaneshan (@nehallucination) reported

    Can you tell me why my phone is showing no network even after being on top of my payments and being in an area with the best connectivity? @Fidomobile

  • misseymarko missey marko🌸 (@misseymarko) reported

    Anyone in the white rock/south surrey area without @Fidomobile service?

  • cheezzzypops Chin Ong (Cheecy) (@cheezzzypops) reported

    @Fidomobile what happened? Got no signal for my mobile. Is something wrong with the network?

  • FlorecitaLilita Lillian🌸🌼🌷🌺 (@FlorecitaLilita) reported

    @Fidomobile what’s going on with tour service right now ? There’s no service in Halton region !

  • Saminneehh ثمینه (@Saminneehh) reported

    @Fidomobile is down?!

  • alberta_heart _ (@alberta_heart) reported

    @Fidomobile no service today ??? Can’t call or text, even LTE’s not working. When are you going to fix this?

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