Fido Outage Map

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Fido Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 237
Mississauga, ON 66
Montréal, QC 27
Brampton, ON 21
Ottawa, ON 10
Vaughan, ON 6
Cambridge, ON 6
Kitchener, ON 4
Vancouver, BC 4
Calgary, AB 4
Georgetown, ON 4
Markham, ON 4
Surrey, BC 3
Hamilton, ON 3
Maple, ON 3
London, ON 3
Scarborough, ON 2
Milton, ON 2
Stittsville, ON 2
Burnaby, BC 2
Midtown Toronto, ON 1
Breslau, ON 1
North Bay, ON 1
Guelph, ON 1
Whitby, ON 1
Port Coquitlam, BC 1
Brantford, ON 1
Orangeville, ON 1
Pickering, ON 1
Burlington, ON 1

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Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • shsh_gaurav8910 (@hanuman01234) reported

    @Fidomobile @FidoSolutions I bought a new line February 16 and my account has still not set up despite complaints with customer service and technical support / please help complaint ID : I618226615

  • Canada Post Helps (@canadaposthelps) reported

    @chantelmegaffin @Fidomobile HI there- if the item was returned using a trackable service, please DM us the tracking number.

  • Müffy (@lmuffyl) reported

    @canadaposthelps I put my @Fidomobile modem in a drop box, now they are saying they never received it and want to charge me - but I gave it to you guys!

  • Bill Lukawy (@bill_lukawy) reported

    @Fidomobile my Apple iPad number is 403-926-2840. I pay monthly for cell service on it. Never used. Never seen a sim card or instructions on how to activate it. Can you help? Thank You very much. Bill Lukawy

  • Bryan (@bonstad) reported

    Something very wrong with @Fidomobile I've had #Fido for years and never used more than 1 gig of data. We get new phones and all of a sudden it takes 1 week to hit 2 gigs. I'm on wifi at work and home all the time yet data charges pile up. Something very wrong. Seems fraudulent.

  • _vini (@vinitonini) reported

    @CircularLogic89 @Fidomobile yeah, but the same way this plan was available, another was offering less data also was and I decided to pick up the last one with no problem. To me it sounded like the person could explain why I was being charged for a plan that Fido regularly charges almost $50 bucks less.

  • CircularLogic (@CircularLogic89) reported

    @vinitonini @Fidomobile I'm just a customer who's done some research on the different providers and their plans/services

  • _vini (@vinitonini) reported

    @CircularLogic89 @Fidomobile Sorry, who are you? The $60 plan is avail to existing customers and I understand they might be sold or even be registered in the system diff\ly , but the service is the same: 10GB of data. I signed up for a 2y contract that should have been changed to a cheaper one when finished

  • _vini (@vinitonini) reported

    @Fidomobile Now he stopped answering me. Really? I really believe this is not how you regularly deal with your clients. Can I get some help, please?

  • CircularLogic (@CircularLogic89) reported

    @LOGANHYT10 @Fidomobile As FidoSolutions noted, in this case, 4G and LTE refer to the same network technology. Most North American versions of devices denote that network as LTE whereas most global or international versions will show 4G.

  • dean (@dhinesh777) reported

    @Fidomobile why is it difficult to get a straight answer to a question from customer service. I have been dealing with same issue for 3 months

  • Vishal (@vizzy1980) reported

    @Fidomobile Internet sent me the worst router possible. I’ve been waiting for over an hour on wifi. Are there stores open where I can get a new router?

  • stephen cheng (@ChengStyxgian) reported

    This is Absolutely insane that get dozens and dozens of calls from Albania! Any action @Fidomobile you can help??!!

  • Gurpyar Brar (@gurpyarbrar0001) reported

    @FidoSolutions @Fidomobile could you guys please help me with a problem that I am in regarding the loyalty offer that I got today. Apparently the customer service via phone couldn’t help me in any way. #disappointed #fido #CustomerService

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