Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 2 |
| Toronto, ON | 2 |
| Richmond Hill, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Ottawa, ON | 1 |
| Bolton, ON | 1 |
| Montréal, QC | 1 |
| London, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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lu l
(@luliu94) reported
@Fidomobile been trying to apply a promotion to my Fido account for the past three days, I tried calling customer support and they couldn’t help and now the online account page is down. Any updates on when this will be working?
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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elzora84
(@Elzora84) reported
@Fidomobile a huge fraud company. Was told some things when getting my new phone and now they over charging me 80$ for service fees and more when I was told there will be 0. Never trust there customer service or management
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Paul Finnegan
(@PFINN2) reported
@FidoSolutions @Fidomobile Any update on the internet service in Mimico? it's been down since 10am
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Khyati Wadhawan
(@KhyatiW) reported
@FidoSolutions @Fidomobile Leaving Fido forever, never coming back. It’s been more than week now since we are face troubles with internet and everytime we are getting the same reply from the technicians that there is an outage in your area. They can’t fix the outage in a week?
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Straker
(@Onelovepeace7) reported
@howardruns @Fidomobile Cancel your Fido contract. They’re roaming charges are ripping people off daily. #fidomobile
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!
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Shinguards
(@Vojhoc) reported
@Fidomobile despite the #fact that in the #service call with case number i1713060409 your sales rep said that the price would never increase? Does #fido condone lying to get people to sign up for plans?
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Jitz
(@j_busari) reported
The worst possible service provider, they give you a run around and you cant talk to anyone competent @Fidomobile @FidoSolutions
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Straker
(@Onelovepeace7) reported
@Fidomobile @Vojhoc Fido service sucks. Cancel your contract now!!!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Straker
(@Onelovepeace7) reported
@Fidomobile Nancy call centre supervisor said I was lying to her after I read the text that Fido sent me. Fido is ripping people off daily and their customer service sucks. Cancel your Fido contracts today!!!
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1
(@k1ng29ka1) reported
@Onelovepeace7 @Fidomobile @FidoSolutions Their home internet is going to **** too