Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 8 |
| Calgary, AB | 6 |
| Parksville, BC | 3 |
| New Westminster, BC | 2 |
| Mississauga, ON | 2 |
| Edmonton, AB | 2 |
| Gatineau, QC | 2 |
| Whitby, ON | 2 |
| Fort MacKay, AB | 1 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Ottawa, ON | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Montréal, QC | 1 |
| Dorval, QC | 1 |
| London, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Vernon, BC | 1 |
| Fredericton, NB | 1 |
| Richmond Hill, ON | 1 |
| Thornbury, ON | 1 |
| Kitchener, ON | 1 |
| Winnipeg, MB | 1 |
| Waterloo, ON | 1 |
| Unionville, ON | 1 |
| Drumheller, AB | 1 |
| Burnaby, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Finest Squad
(@Finest_Sqaud) reported
@judes1487 @Fidomobile Same in BC i have rogers no service rn
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Sushiboy
(@__sushiboy) reported
@Fidomobile are you down right now in Vancouver BC? Can’t call anyone and data is not working as well
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
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Jacob
(@BakeeMeeUpp) reported
@judes1487 @Fidomobile also having issues in Pickering, ON. Calls dropping and no data services @FidoSolutions Tried multiple restarts of my phone
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Em
(@Em56099077) reported
@Fidomobile service is down. Wifi and data seem to be fine. Oshawa, ON
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RAYMOND
(@RAYMOND49067044) reported
@Fidomobile I'm just sick of Fido's empty promises, and unfortunately, I have to use public media to call them out on it. Fido promised $200 device credit, per credit, by the 3rd bill, and after wasting 3 hours, I have not yet received a call from them to resolve this issue.
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Kevin Michael
(@Kevinmichaelt) reported
@judes1487 @Fidomobile Same. My phone won’t connect to any service at all. And of course Fido doesn’t have customer service after 5pm on Sundays.
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mustafa
(@mustafajan97) reported
Fix the faking problem you goofs @Fidomobile @FidoSolutions
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sneakybeni
(@bendayan23) reported
@deahgee @Fidomobile No network here too, no phone reboot gonna help here lmao
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Ankur Jain
(@AJTAGTW) reported
@Fidomobile my services are not working for the past 3 hours and the best support i am getting is a chat bot asking me to call in morning at 9 am??? This is GARBAGE customer support and it is ridiculous to leave a customer stranded.
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Shumaila Hosain
(@ShumailaKobe) reported
@Fidomobile why do I have no cellular service in LIK? It’s been over 30 minutes
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Sushiboy
(@__sushiboy) reported
@judes1487 @Fidomobile Yes all 3 of my cell phones can’t call and data is not working
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Jay Thakker
(@thakkerjay) reported
@Fidomobile No network on my phone since the past 30 mins. Restarted my device. Toggled airplane mode. Is there a network outage in Toronto?
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Stretch
(@StretchStudios) reported
@judes1487 @Fidomobile Any updates. Still blackout for me ..
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Jenny Ciupa
(@jennyCiupa) reported
Sooo I have no service at 2 am. What Da heck @Fidomobile ?
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