Fido Outage Map

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Fido Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 304
Etobicoke, ON 50
Montréal, QC 46
Mississauga, ON 42
Ottawa, ON 22
Brampton, ON 20
Cambridge, ON 20
Laval, QC 11
Milton, ON 8
Guelph, ON 7
Richmond Hill, ON 6
Vancouver, BC 6
Val-des-Monts, QC 5
Burnaby, BC 4
Vaughan, ON 4
Burlington, ON 4
Orangeville, ON 3
Barrie, ON 3
London, ON 3
Oshawa, ON 3
Coquitlam, BC 3
Langley, BC 2
Georgetown, ON 2
Maple, ON 2
Woodbridge, ON 2
Surrey, BC 2
Hamilton, ON 2
Newmarket, ON 2
Markham, ON 2
Kitchener, ON 2

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Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • eudorable (@eudorable) reported

    My husband just wasted 2.5+hrs on the phone w/ @Fidomobile-we were trying to get my plan matched w/ his (and were given a ref# for it to do just that). But we were met w/ rudeness, resistance and POOR service from reps. Fido, is this how you treat your customers?? Disappointing.

  • Rayven🐝 (@tictactabernac) reported

    thanks @Fidomobile for giving us wrong information so that we had no internet for a week, finally sending us a new modem because ours was broken, then charging us $250 cancellation fee! super great service 👌

  • nikhil rana (@nikhilrana3225) reported

    @FidoSolutions I should have been notified that my limit has been reached. That's Witholding information from your side. As an international student I can't afford that amount. Kindly help me in this crisis. I'm going through a mental trauma because of your company. @Fidomobile

  • nikhil rana (@nikhilrana3225) reported

    @FidoSolutions @FidoSolutions @Fidomobile I get that you are in the business of making money but don't do this to the people who can't afford it. After this I wont be able to pay my rent and commodities. I'm a loyal fido customer and help me for once so I dont regret getting a fido connection

  • nikhil rana (@nikhilrana3225) reported

    @FidoSolutions @FidoSolutions @Fidomobile you understand the concept of opportunity cost? After I get through this crisis that you have created for me I'll stop my connection with you and assure nobody in my circle gets fido anymore. Just help me for once.

  • deanne (@SummerDee) reported

    @FidoSolutions @Fidomobile THE ABSOLUTE WORST PHONE COMPANY EVER. BEING LOYAL TO THEM DOESN’T MEAN **** !!! WORST SERVICE EVER! They’re about to lose 6 lines from my household alone. #fuckfido

  • nikhil rana (@nikhilrana3225) reported

    @FidoSolutions @FidoSolutions This is Witholding information from your side. If you can send the dumb notification that 80% data has been used. You can also notify that your international minutes have expired. I didn't expect this from your side. Kindly help me. @Fidomobile

  • Iain (@straphangeryyc) reported

    Also @Fidomobile instead of creating moats around your customer support with unhelpful "smart support," inoperative live chat, no publicized phone #'s on your support site, and multiple "are you sure???" prompts on your helpline, you actually um HELP?

  • AMAN BHARDWAJ (@AmanBha19301663) reported

    @Fidomobile Manager of FIDO Store@ Bramalea City Centre does not know basics of business ethics. Instead of giving me solution asked me to get help from call center and return me back empty hand. Another Fido store resolved my query in 5 minutes. Poor Manager

  • nikhil rana (@nikhilrana3225) reported

    @Fidomobile $667 bill to an international student struggling with his school fee in this pandemic. You talk of customer loyalty, help your loyal customer and show you care and you are not just words. #stopstealing @FidoSolutions

  • Michelle (@msmkim) reported

    @IngridKim @Fidomobile @FidoSolutions Ok sorry was just trying to show my support!

  • Markus (@Verius) reported

    @Fidomobile hi I'm wondering if there's any promos going on for phone plans as an existing customer

  • Digi Nomad (@digitalnomad_1) reported

    @Fidomobile do you support cellular on Apple watches?

  • Jonathan Raymond (@jray647) reported

    @Fidomobile will be leaving, this same 9gb offer is everywhere but i can't choose it as a loyal customer. Makes no sense to how you retain customers.

  • LeeSoSlimThick 🍑 (@LeeSoSlim) reported

    Imagine calling Rogers/@Fidomobile for internet issues and they want to send u a link to use that REQUIRES INTERNET to use so they can see what the “issue” is. Make it make sense please. You’re making my data go up because of this. And then I have to pay for overage fees😡😡

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