Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 6
Toronto, ON 5
Parksville, BC 3
Edmonton, AB 3
Wolfville, NS 3
Gatineau, QC 2
Whitby, ON 2
Cambridge, ON 2
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Mississauga, ON 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1
Ajax, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • wavemotioninco1 Laurent Dussolier (@wavemotioninco1) reported

    @FidoSolutions @Fidomobile System is still down

  • smellychickpea Ina (@smellychickpea) reported

    @FidoSolutions @Fidomobile It's been almost 24hrs of people not being able to make crucial medical, work, and family phonecalls. I hope you are going to reimburse everyone for the inconvenience. People are paying you for this service. 😒

  • shura_moscow Машонка Медвежонка 2.0 (@shura_moscow) reported

    @MrsTtheECE1 @FidoSolutions @Fidomobile Agreee. I have no service a whole day since 6 AM in Vancouver. Any credits apply? Or you are going to charge us as a whole day of service as always?

  • tapasya_in tapasya (@tapasya_in) reported

    @Fidomobile @MrsTtheECE1 @Fidomobile any update??? Still “no service”

  • chicken_friday Chicken Friday (@chicken_friday) reported

    @FidoSolutions @Fidomobile @Fidomobile I rely on mobile phone and data for my daily work and I'm force to take a day off today thanks to the unprecedented interruption on the network...I understand your difficulty but who's paying for my lost income today?

  • _yesh Yesh (@_yesh) reported

    @FidoSolutions @Fidomobile More than 12hrs no service... No calls, sms and data. Did you try restarting all your network routers yet?

  • MeanGirlGremlin Mississauga City Hall Is Corrupt (@MeanGirlGremlin) reported

    @BurmeseTornado @Rogers @Fidomobile I've been with fido for over two decades, and it's been great for me -- never had a problem...until today. But this is close to the worst period for me to be without service.

  • pranpandey PRANAV PANDEY (@pranpandey) reported

    @Rogers @Fidomobile no network since morning.. Its a ****** service..Considering the amount of money you guys take..

  • balaramkakkat bala (@balaramkakkat) reported

    @FidoSolutions @Fidomobile Been patient all day. Is there an update for service interruption? This is getting frustrating. Whole work day without network is not something I wish to deal with on a Monday! Better get compensated for this.

  • Newsbob Bob Sumner: Views are mostly of mountains. (@Newsbob) reported

    @johnnystyles @Rogers @Fidomobile What happens when you cross a cell phone with a skunk? You get stinky service. #yyc #dadjokes

  • Alicia__K Alicia K (@Alicia__K) reported

    @Fidomobile @FidoSolutions when will my service be restored!? “Intermittent” I haven’t been able to call, text or use data since 7am. With no “breaks”. That’s not intermittent. No regular updates, no estimate time & no access to my data has been a huge inconvenience.

  • Christi34075883 Chrissy (@Christi34075883) reported

    @Fidomobile still “no service” #fidodown I’m so stress out can’t connect to anyone no phone, no data. We deserve compensation 😡😡😡😡

  • nessieswiftie Vanessa🦋 (@nessieswiftie) reported

    So, uh, hey @Fidomobile and @Rogers... how’s the service repair coming along? It’s a little concerning that your system has been down for so long.

  • d_spadafora Danielle Spadafora (@d_spadafora) reported

    @Fidomobile I’ve had no service all day. With most of us working from home this is unacceptable. Do better. 🙄

  • DragomaxCanada Max Kuri (@DragomaxCanada) reported

    @Fidomobile @LidoPimienta @WitchProphet Fix the phones

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