Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 7 |
| Calgary, AB | 6 |
| Parksville, BC | 3 |
| New Westminster, BC | 2 |
| Mississauga, ON | 2 |
| Edmonton, AB | 2 |
| Gatineau, QC | 2 |
| Whitby, ON | 2 |
| Cambridge, ON | 2 |
| Prince Rupert, BC | 1 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Ottawa, ON | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Montréal, QC | 1 |
| Dorval, QC | 1 |
| London, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Vernon, BC | 1 |
| Fredericton, NB | 1 |
| Richmond Hill, ON | 1 |
| Thornbury, ON | 1 |
| Kitchener, ON | 1 |
| Winnipeg, MB | 1 |
| Waterloo, ON | 1 |
| Unionville, ON | 1 |
| Drumheller, AB | 1 |
| Burnaby, BC | 1 |
| Ajax, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj Chaudhary
(@PjChaudhary93) reported
@Fidomobile I have lost my sim in India and urgently want a new one to help ease my work from home :( Is there any solution? Pls helpppllll
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Supreet Singh
(@beingsuprit) reported
@Fidomobile Never expected such rude and arrogant customer care service. every customer care gave different information regarding a case and now I'm suffering because of your mistake.
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Supreet Singh
(@beingsuprit) reported
@Fidomobile Through my Fido account ordered a phone which I picked up from the retail shop, after a week due to performance issues wanted to return the same so called the customer care and was given a purolator return label.
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balayaeddy
(@iameddy2018) reported
why is it so difficult to get online support from abroad??? @Fidomobile
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🙀🛸
(@cartfullofcats) reported
Seriously annoyed with @Fidomobile right now. Put my sim in my new phone and now RCS refuses to work. Constantly stuck on verifying number. No issues with my other phone when we transferred over there. Annoyed enough that I'm ready to move somewhere else.
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Prabhdeep Chhatwal
(@Deepsingh0210) reported
@Fidomobile @FidoSolutions terrible experience. The store is committing something else and customer care executives are saying that they cant see the information provided by the store. please help
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KELLY
(@kellysavalle) reported
@Fidomobile I do not exaggerate here when I say this. FIDO is the WORST company I’ve ver dealt with in my entire life. Inept employees that say they will do something but never do, over charge every single bill, and have no one that can solve your problem. Always passed onto the next person
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MITTAL CHANDE
(@CHANDEMITTAL) reported
@Fidomobile Placed order for iphone 12 on the fido website twice. The credit is charged twice and there is no order confirmation and website would just loader/progress bar for ever. Fido customer service don't agree that there is any problem with there website. So frustrated!!
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B-rantone
(@_Brantone) reported
@Fidomobile when did roaming charges change so much? I know it's been a while since traveling - but damn, that's a jump. Not cool. So not cool.
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ajla
(@heyajla) reported
**** YA LIFE @Fidomobile YALL ARE A DISGRACE TO THE WORLD
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Angus By Design
(@AngusByDesign) reported
I advised @Fidomobile @FidoSolutions on December 3, 2021 that they weren't authorized to help themselves to my credit card, yet on December 16, 2021 they charged more than $700. Still no resolution for the frauds reported since October 2021. #fraud #disabilityrights #bullies
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BlueSphere
(@StrngLilPlanet) reported
@Fidomobile have problems sending out texts for at least the last two days. I can receive texts being sent to me, but my recipient's are not receiving from me. Please remedy asap.
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Sandeep Arora
(@SANDEEPARORA83) reported
@Fidomobile very disappointed to know u care least abt ur most loyal customers! Recently visited ur store & when asked fr any offers on IPhone 13, response was we have none so u can port to a different service provider if u re getting a bttr deal! Sure thing thts wht i plan to do
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Daps
(@dapoluwaseyi) reported
My @Fidomobile home Internet is not working. Its been 2hrs!
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Emma
(@Emma32316326) reported
@Fidomobile My network isn't working I can't even call *611
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