Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 4
Toronto, ON 4
Ottawa, ON 3
Vancouver, BC 2
Deep River, ON 1
St. Catharines, ON 1
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • ArwaNemir Dr. Arwa Nemir أروي (@ArwaNemir) reported

    Looks like @Fidomobile services are down across Canada. I can’t place any calls or use my internet data. @FidoSolutions, any idea when will this issue be resolved?

  • bryanwmac Bryan M (@bryanwmac) reported

    @markbmgmt @Fidomobile I've had no signal all day from @Rogers

  • ZaballaGeronimo Geronimo Zaballa (@ZaballaGeronimo) reported

    @Fidomobile any update when the network will be restored?

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • michaelkwan Michael Kwan (Beyond the Rhetoric) (@michaelkwan) reported

    So, with this nationwide @Rogers / @Fidomobile / @chatrmobile network outage, all customers are totally going to get bill credits to cover the downtime, right?

  • PhilDunphyNDTV another lad on bird app (@PhilDunphyNDTV) reported

    @Fidomobile fix urself #europeansuperleague

  • axxsingh Akashdeep Singh (@axxsingh) reported

    @Fidomobile @Rogers Network down . Facing issues since morning. Affected my online works . No incoming and outgoing calls working even texts service didn't works. Please fix this.

  • Jenya1974 Jenya (@Jenya1974) reported

    @CP24 @Fidomobile also doesn't work , stuck in Florida with theirs service , never mind 10$ plus tax everyday charge

  • eric20284909 An Average Canadian PR applicant (@eric20284909) reported

    @Fidomobile @LidoPimienta @WitchProphet Fido is down all over BC. Happy Monday

  • azizazareh Aziza Zareh (@azizazareh) reported

    @Fidomobile @Rogers It is too much now!!! have been without phone service for almost a whole day now.

  • trevortwining Trevor Twining (@trevortwining) reported

    @Fidomobile I've kept my account and those of my family at full capacity through the pandemic in case we needed to use them. If they're not there when I need it, why am I paying almost $300/month for my family's service? Short answer: I sure won't be now.

  • MillieLake 📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported from Halton Hills, Ontario

    @Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • ShishuPaulKumar Shishu Pal Kumar (@ShishuPaulKumar) reported

    @Fidomobile I have 2 numbers are both have no network. Unable to make calls or use internet. Live chat also not responsive. immediate help needed as it is impacting my work and business

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