Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 6 |
| Toronto, ON | 5 |
| Parksville, BC | 3 |
| Edmonton, AB | 3 |
| Wolfville, NS | 3 |
| Gatineau, QC | 2 |
| Whitby, ON | 2 |
| Cambridge, ON | 2 |
| North Vancouver, BC | 1 |
| Amherst, NS | 1 |
| Ottawa, ON | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Montréal, QC | 1 |
| Mississauga, ON | 1 |
| Dorval, QC | 1 |
| London, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Vernon, BC | 1 |
| Fredericton, NB | 1 |
| Richmond Hill, ON | 1 |
| Thornbury, ON | 1 |
| Kitchener, ON | 1 |
| Winnipeg, MB | 1 |
| Waterloo, ON | 1 |
| Unionville, ON | 1 |
| Drumheller, AB | 1 |
| Burnaby, BC | 1 |
| Ajax, ON | 1 |
| Guelph, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Booth
(@_catherinebooth) reported
@Fidomobile I am in your chat help cue & it hasn’t moved in 40 min. Disconnected already so my 2nd attempt.
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𝐌𝐲𝐑𝐨𝐜𝐤𝐀𝐧𝐝𝐑𝐨𝐥𝐥𝐇𝐞𝐚𝐯𝐞𝐧
(@RockTheseTweets) reported
@guptas28 @Fidomobile @FidoSolutions They are full of ****.
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derek🇨🇦🏴
(@derek82) reported
are the servers down again @Fidomobile #montreal
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b
(@barnes777) reported
@FidoSolutions @Fidomobile Phone services are still not working for cellphones. Can call, it rings but that is all it doesn't connect if the person answers or just immediately DC's
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Bicycle Buddha
(@CarmenMills) reported
@brittca @Eric_Doherty I will add that I have been a customer with @Fidomobile for 15 years and have had nothing but good service.
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Assaf Isaac
(@assaf_isaac) reported
@Fidomobile still no internet service in Vaughan. What's the eta?
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Wave Shining
(@blue_wave_AI) reported
@FidoSolutions @Fidomobile Can’t make phone again! The wireless is down again?
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Paula Mat
(@Wayfinderturtle) reported
@Fidomobile @RogersHelps my dad still doesn’t have phone service.
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Hasan
(@Tweet_at_will) reported
@Rogers @Fidomobile Its been 24 hours and I still cannot call anyone? WTH is this service? I want compensation for all of this.
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SM Payne
(@xox_sp) reported
@sandeepsakash @FidoSolutions @Fidomobile Same issue here. All lights on and back to normal but no internet
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Karolina Kaminska
(@kaminskahealth) reported
Ok, so, #Rogers says it will refund customers for yesterday's #outage . What about ppl signed with other companies using Rogers infrastructure? @oxio_com @Fidomobile @TekSavvyBuzz how are you planning to compensate your customers? #nointernet
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Neel
(@Neel88030246) reported
@Fidomobile Yet home internet service have not been restored, when it will be resolved?
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beak
(@l_affliction) reported
@FidoSolutions @Fidomobile my wifi still doesn't work.
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HARDIK SHAH
(@HARDIKSHAH01) reported
@Fidomobile my home internet not working. Not able to connect customer service
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ak
(@akmusic905) reported
Why ******** my Fido service still not working @Fidomobile @FidoSolutions @Rogers
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