Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Mississauga, ON 2
New Westminster, BC 2
Grande Prairie, AB 1
Chilliwack, BC 1
Ottawa, ON 1
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ShumailaKobe Shumaila Hosain (@ShumailaKobe) reported

    @judes1487 @Fidomobile Same with me no service in Oshawa. Definitely making my change in cellular provider asap

  • puosiveuw puosive (@puosiveuw) reported

    @Fidomobile cellular down. "no services" Im seeing lots of ppl getting the same issue so please don't copy & paste "we are not aware of any outage" message. Just escalate it.

  • __sushiboy Sushiboy (@__sushiboy) reported

    @Fidomobile are you down right now in Vancouver BC? Can’t call anyone and data is not working as well

  • _Nundo Fernando (@_Nundo) reported

    @judes1487 @Fidomobile Update (1:21 am): no data, no text, no calling. Signal keeps dropping pretty bad

  • tyson145 Ty Guy (@tyson145) reported

    @Fidomobile @FidoSolutions what’s going on? My service has dropped. Is there an issue in the Whitby/Durham area?

  • BakeeMeeUpp Jacob (@BakeeMeeUpp) reported

    @judes1487 @Fidomobile also having issues in Pickering, ON. Calls dropping and no data services @FidoSolutions Tried multiple restarts of my phone

  • thakkerjay Jay Thakker (@thakkerjay) reported

    @rottingpear @Fidomobile Wow! That's a big outage!

  • AAmazingPaper Amazing Paper Crafts (@AAmazingPaper) reported

    @judes1487 @Fidomobile No service... wtf Fido.. get it together! @Fidomobile

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    Wtf is going on with @Fidomobile , no service whatsoever

  • dheeraj88 Deejay Dheeraj (@dheeraj88) reported

    @judes1487 @Fidomobile I have tried rebooting my phone multiple times, still no network. Fix it please, I'm losing business😤

  • mustafajan97 mustafa (@mustafajan97) reported

    Fix the faking problem you goofs @Fidomobile @FidoSolutions

  • AJTAGTW Ankur Jain (@AJTAGTW) reported

    @Fidomobile my services are not working for the past 3 hours and the best support i am getting is a chat bot asking me to call in morning at 9 am??? This is GARBAGE customer support and it is ridiculous to leave a customer stranded.

  • bendayan23 sneakybeni (@bendayan23) reported

    @deahgee @Fidomobile No network here too, no phone reboot gonna help here lmao

  • __sushiboy Sushiboy (@__sushiboy) reported

    @judes1487 @Fidomobile Yes all 3 of my cell phones can’t call and data is not working

  • Brown_Sugar21 Lacey (@Brown_Sugar21) reported

    Currently without service in Oakville. Thankfully wifi works for some things. What’s happening @Fidomobile @FidoSolutions ?? Is there a downed tower or something??

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