Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 2
Ottawa, ON 2
London, ON 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    Happy Monday to #FIDO customers. We have no cell service 👏🏼👏🏼👏🏼 @Fidomobile will hopefully let us know when or what is happening. #Ontario

  • onyee_j Onyee J (@onyee_j) reported

    @Fidomobile @Rogers cellular service down. Can’t make calls and no data.

  • BobbyGarabet Bobby Garabet (@BobbyGarabet) reported

    @FidoSolutions Why is this **** not front and centre on the Fido main account, but hidden under a solutions account? People that pay expect transparency and clarity. @Fidomobile @FidoSolutions

  • ArshadA62399411 Arshad Ahmed (@ArshadA62399411) reported

    @Fidomobile The worse service what I am facing right now. I have network issue and also trying to contact customer service and been on hold since 8:00am. Very disappointed.

  • peachesagain peachesagain (@peachesagain) reported

    @Fidomobile I have no network service this morning. help, please.

  • hiten_thakkerPT Hiten Thakker (@hiten_thakkerPT) reported

    @Fidomobile @FidoSolutions Seems like there is no mobile network ...had a tough time with essential communication and navigation...not happy at all.

  • BobbyGarabet Bobby Garabet (@BobbyGarabet) reported

    @FidoSolutions @Fidomobile And why not front and centre inside the damn app in bold red letters so people don't think it's their damn devices. Of course that would be far too brilliant. #idiots #fido

  • DDindial DarrellD 🍻 (@DDindial) reported

    @legitmarino @Fidomobile Yup. Fido/Rogers + internet down since 1am. Affecting some other cell providers as well

  • THR1LLH0USE64 MVH (@THR1LLH0USE64) reported

    No @fidomobile data service all day... what is going on??

  • follow_ewa ewa P (@follow_ewa) reported

    @Fidomobile mobile data hasn't worked since yesterday. I can't make phone calls. When will these issues be resolved?

  • peachesagain peachesagain (@peachesagain) reported

    hey @Fidomobile I'm getting a network not available notice on my phone. can't make phone calls, can't receive phone calls, can't e-mail. why?

  • _andreaaXo Andrea♕ (@_andreaaXo) reported

    @Fidomobile my data and service isn't working!!!???

  • _aliciaab Aliciaa (@_aliciaab) reported

    Anyone with @Fidomobile have issues with their service today? Or is it just me 😩

  • judes_dickey Judes Dickey (@judes_dickey) reported

    @Fidomobile Is the network down in Montreal? I cannot maqke or receive calls, and have spoken to a few other fido users that are having the same problem.

  • JraigeJoe Joe Jraige (@JraigeJoe) reported

    @FidoSolutions @Fidomobile when will service be back up?

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