Fido

Fido Outage Map

The following outage map shows the most recent areas in Canada where Fido users have reported their issues and outages. If you are having an issue with Fido and your location is not listed, make sure to submit a report below.



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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • 💉💉Alice Marie 💉💉 (@alice_marie6410) reported

    @Fidomobile you need to check your customer service at the store in Brantford Ontario the rep working this morning has an attitude problem

  • Miller 🏳️‍🌈 (@JoshuaLive) reported

    Again with the terrible @Fidomobile service. Rep put me on hold without saying anything after 8 mins of silence while working on something, still hasn’t come back another 10 mins later 😑

  • kel (@kelzooom) reported

    @Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.

  • ibluesummers (@ibluesummers) reported

    To any @Fidomobile long term customers who are on the $90 30gb plan and are wanting the $60 30gb plan they are offering to brand new customers. All u gotta do is cancel your account and make a new one. Cause they clearly don’t care about keeping long term customers…

  • Amit Ranjan (@amitranjan2804) reported

    @Rogers internet services down since 10:30 am morning in Cindy Avenue, Cambridge ON. Raised concern multiple times. No action taken so far. Really need to improve your services.@Fidomobile

  • ibluesummers (@ibluesummers) reported

    Apparently @Fidomobile @FidoSolutions is more concerned about squeezing every dollar out their new customers, and don’t give a damn about keeping their long term customers happy and rewarding us for be loyal for years.

  • Anna "Legacy Archaeologist" Filina (@afilina) reported

    On the @Fidomobile site, when I was shopping for a new phone, I was constantly losing my place when going back to the list. It was also very slow and I couldn't Ctrl+Click for a new tab. I ended up calling their support for help in picking a phone, since the site was unusable.

  • Melissa D’souza Vaz (@Melissadsouza28) reported

    @Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada

  • ariyot (@AriyoZadeh) reported

    @FidoSolutions @Fidomobile @FidoSolutions this is exactly what I am sick and tired of. You are abusing the lack of proper competition and regulatory supervision. In my tweet I mentioned that I have contacted technical support but nothing happened!!! Only tonight I have more than 50 disruptions!

  • ariyot (@AriyoZadeh) reported

    I got my home internet from @Fidomobile .What a disgrace!! I’d say no one should get any of their services. I have called them several times for support and all the time they have an excuse. It has been a year and it’s getting worse @TinaYazdani @cityoftoronto #fido #fidointernet

  • Shinguards (@Vojhoc) reported

    @Fidomobile Why does your service suck so bad?

  • jas._.deep (@jasdeep05457955) reported

    @Fidomobile For example: My friend is a new customer He's getting 10 gigabytes of data for only $45 but I have to pay $55 for the same plan. If I lower the plan they gonna Cut 1000 international mins. from my plan.

  • jas._.deep (@jasdeep05457955) reported

    @Fidomobile Many many Congratulations🥳 One thing I wanna mention is that Fido has a very customer service but I am giving you Rating 3 because Fido is giving no promotions to Old customers.

  • Caff ♡ (@CaffeinatedSimz) reported

    @sa1nt_cha0s @Fidomobile It was the insurance's repair shop on the uni campus🙄 "u break we fix" or some **** idek So now because fixing it didn't work I had to call back, and they have to wait for approval from higher ups for a new replacement phone.. could be a few days 🙃🙃🙃🙃🙃

  • Ibrar Ahmad (@aset_ibrar) reported

    @FidoSolutions I know and issue is still not resolved @Fidomobile


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