Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 6
Toronto, ON 5
Parksville, BC 3
Edmonton, AB 3
Wolfville, NS 3
Gatineau, QC 2
Whitby, ON 2
Cambridge, ON 2
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Mississauga, ON 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1
Ajax, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • canadagraphs Canadagraphs (@canadagraphs) reported

    @joshjimenez_ @Rogers @Fidomobile It is a nation wide issue they are having, into at least hour 6, and they still ahvent even publicly acknowledged it yet.

  • el_mariachito David Hernandez (@el_mariachito) reported

    Why fido signal is down? @Fidomobile

  • stephanuch92 🙃 (@stephanuch92) reported

    @iibusii @judes1487 @Fidomobile Nope not working for me

  • SavageSanatani Sinha Sahab (@SavageSanatani) reported

    @Fidomobile No mobile network since last night in James Town, Toronto. What's happening?

  • onyee_j Onyee J (@onyee_j) reported

    @Fidomobile @Rogers cellular service down. Can’t make calls and no data.

  • keith28871356 keith (@keith28871356) reported

    My phone is not working since last night 12 am still no network like wtf my work I am losing money my phone is my work like how can this happen ******* @Fidomobile hurry up and fix this problem or there's going to big problems like iam loseing money here

  • _andreaaXo Andrea♕ (@_andreaaXo) reported

    @Fidomobile my data and service isn't working!!!???

  • legitmarino Michael A Marino (@legitmarino) reported

    @Fidomobile Is there an outage for Fido users right now?

  • DDindial DarrellD 🍻 (@DDindial) reported

    @legitmarino @Fidomobile Yup. Fido/Rogers + internet down since 1am. Affecting some other cell providers as well

  • royce_rebs AD (@royce_rebs) reported

    @Fidomobile cmon guys fix this issue already. Over 7 hours now.

  • 2ndHazel 💩🧇 (@2ndHazel) reported

    FINALLY!!!!! Only took you 7 1/2 hours. You read that correctly. 7 1/2 hours without any type of service @Fidomobile What are you going to to about this!? Bet I don’t get anything off my bill because you screwed up. 🙄

  • teebido Tai Bido (@teebido) reported

    @Fidomobile @Rogers what is going on with the network, calls are not connecting #fidodown

  • theoneandonly96 his;foul’temptress (@theoneandonly96) reported

    @judes1487 @Fidomobile This tweet was 7 hours ago and I still do not have any service at all. Come on @Fidomobile why do we pay so much money when our phones hardly ever work??

  • gregmonbo Greg Monbo (@gregmonbo) reported

    @Fidomobile hey Fido, are you guys down ? No cell service, can’t load the app or your website

  • AudricRose Audric Rose (@AudricRose) reported

    @iibusii @judes1487 @Fidomobile Still down it seems. Maybe time to start looking for a new provider..

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