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Fido

Fido Outage Map

The map below depicts the most recent cities worldwide where Fido users have reported problems and outages. If you are having an issue with Fido, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 4
Deep River, ON 1
Ottawa, ON 3
St. Catharines, ON 1
Vancouver, BC 2
Toronto, ON 4
Terrace, BC 1
Aberdeen, BC 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • silentpingu
    greenbox (@silentpingu) reported

    @Fidomobile your internet isn't working. I am working from home. I tried to call but your call centre says it isn't open at this hour. Absolutely disgusted by this service. What are customers even paying for?

  • Infoagerevolt
    Infoagerevolutionist (@Infoagerevolt) reported

    @Fidomobile Double the price for half the service compared to one year ago ... the mafia will have its cut

  • karimmusika
    KARIM (@karimmusika) reported

    @Fidomobile hey, you cut my internet without any notice! I didn’t call to cancel my internet, and I have made all payments on-time, why did you cut it?

  • RT_Ohagan
    Ryan O'Hagan (@RT_Ohagan) reported

    @Fidomobile Today, somebody who had stolen my wallet tried to use my ID to sign up for a credit card. Fido ran the credit report, clearly without looking at the ID. Not impressed. I’m a Fido customer, but now looking for another provider.

  • maddie88660099
    maddie (@maddie88660099) reported

    @Fidomobile why is fido data not working?

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • Jessica_ShockTO
    Jessica.Shock (@Jessica_ShockTO) reported

    @FidoSolutions @Fidomobile internet is down at eglington and Scarlett . I have online class I am missing

  • bryarpaije
    bryar (@bryarpaije) reported

    @Fidomobile you have by far the WORST customer service and i am ASHAMED that i EVER recommended you to ANYONE. stealing money from customers and throwing your hands up and saying “oh well can’t change anything now”. PATHETIC.

  • DorkFrom
    ORK from Dork (@DorkFrom) reported

    @Fidomobile Stay away from Rogers Fido they harass elderly man with health issues over a broken phone that he never owned or paid a single payment on they harass him to pay for something he never used paid for! Billing address is ex wife’s! Stay away from Rogers Fido they don’t care!

  • SegunCfc
    ‎​ Segun (@SegunCfc) reported

    @Fidomobile Why do you turn down international students who try to get Home Internet then.

  • DorkFrom
    ORK from Dork (@DorkFrom) reported

    @Fidomobile Fido sucks I know! No customer service training! Try to bill you for a phone you never made one payment on and it’s broken! They would not cancel the account because the phone was broken and I signed because I had a drivers license ! Fido sucks

  • Aly_El_Maghraby
    Aly El-Maghraby 💉 (@Aly_El_Maghraby) reported

    @Fidomobile worst client service ever ! Very frustrating #611 ! Cannot talk to a human being to resolve / activate a service ! Unbelievable 😡

  • MeeshJr
    Michelle (@MeeshJr) reported

    Hey @Fidomobile my internet is out, is it just me or is there an outage?

  • moooocchiatooes
    joy 🍑 || #AlwaysWithIlhoon 👼 (@moooocchiatooes) reported

    @Fidomobile is your system down? can't get any calls and texts. my mobile data doesn't work too. 🥲

  • An82828024Maria
    Ma Angelica Monroy (@An82828024Maria) reported

    @Fidomobile I have no home.internet on my Phone or home since 359pm. I was working and had to stop very inconvenient. When is service coming back

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