Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 6 |
| Toronto, ON | 5 |
| Parksville, BC | 3 |
| Edmonton, AB | 3 |
| Whitby, ON | 3 |
| Wolfville, NS | 3 |
| Burnaby, BC | 2 |
| Gatineau, QC | 2 |
| Cambridge, ON | 2 |
| Ottawa, ON | 1 |
| Dartmouth, NS | 1 |
| Peterborough, ON | 1 |
| Montréal, QC | 1 |
| Mississauga, ON | 1 |
| Dorval, QC | 1 |
| London, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Vernon, BC | 1 |
| Fredericton, NB | 1 |
| Richmond Hill, ON | 1 |
| Thornbury, ON | 1 |
| Kitchener, ON | 1 |
| Winnipeg, MB | 1 |
| Waterloo, ON | 1 |
| Unionville, ON | 1 |
| Drumheller, AB | 1 |
| Ajax, ON | 1 |
| Guelph, ON | 1 |
| St. Thomas, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia MUNIR Omer
(@SoniaMUNIR18) reported
@theimmi_pro @Rogers @Fidomobile I hope they have an explanation an this never happens again
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MaxiMili
(@MaxiMil93676156) reported
Conclusion of the @Fidomobile Scam. Wasted an hour of my life with the worst agent and management I’ve ever spoke too… was told to go in store to have the agent call them to ask for the same credit and waste my time on my day off… Will be porting out based on Principle.
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Doubting *****...
(@GordonP52262388) reported
@Fidomobile would like to CANCEL fido but unable to contact on internet...any message tried is rejected...
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Alex Nanos
(@AlexNanos) reported
@Fidomobile is your home internet service down in Aurora ON? No service for last hour.
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Lucien M
(@cssoz) reported
@KweenLexiLyfe @Fidomobile @Rogers Wait it is too slow or what? I isn't home to test
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Kavish Nursimulu
(@LeKavish) reported
@FidoSolutions @Fidomobile @Fidomobile - almost 5AM and still no service in Mississauga...23hrs and counting.
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Phanktotank
(@shewmih) reported
@Fidomobile my home internet is out since 5AM on July 5. I still dont have internet on July 6. Customer service said that it was scheduled for maintenance until 6AM on July 6 but your team has stopped updating status at backend since 8AM on July 5 #fidointernetoutage #fidooutage
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Timi TV
(@TimiTV4) reported
@Fidomobile why must I continuously be hung up on when calling fido help line and directed to talk to jack helps which is a bot and wait in line to chat? Why cant I talk to a live person? This is ludicrous!
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Grizz
(@DRex88) reported
Shoutout to @Fidomobile for turning their backs on a 15 year customer and not standing behind a defective phone because I missed the grace period by 2 days #atyourside my ***
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Aqib Khan
(@AqibKingKhan) reported
Why has @Fidomobile @FidoSolutions network been so slow the last few days? My data has been so slow and doesn’t even connect.
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Harish Kumar
(@HReddy1107) reported
@FidoSolutions @Fidomobile I need 6 months bill credit for the outage..I have to get new bell connections to do my work .. I don’t accept 1 dollar credit from fido..for me both home internet and cellular was out .
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Luv Sachdeva
(@luv_sch) reported
To my surprise, the account was cancelled instead of moving it even after sending me the new service agreement. Standing ovation to such service @Fidomobile
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Adewuyi Brit
(@Adewuyi_shola) reported
We need to file a class action against @RogersBiz @Fidomobile I lost money because of their service outage yesterday
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Marissa 🦩
(@MarissaOchsner) reported
Hey @Fidomobile why dont I have any mobile data access even though it says I still have many GB remaining in this billing cycle? Service is back, data is not.
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Karyl Factora
(@KarylFactora) reported
@Rogers @Fidomobile No need to reply but just so you know, a lot of us lost our work hours because of your outage. A lot of us rely on those hours to pay bills. How incredibly careless of your business.
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