Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, ON | 4 |
| Toronto, ON | 4 |
| Ottawa, ON | 3 |
| Vancouver, BC | 2 |
| Deep River, ON | 1 |
| St. Catharines, ON | 1 |
| Terrace, BC | 1 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪
(@_Jenna_bee) reported
@ETito604 @Rogers @Fidomobile They took chatr with them too! I already switched my internet from rogers after a 5 day outage, in downtown Toronto no less, maybe its time to get a new cell provider!
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திவா Thiva
(@thivakaran_) reported
@FidoSolutions @Fidomobile I had no coverage at all since this morning..this is frustrating service from nation’s best carrier hope they will take off this month bill!!
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NM
(@naiza7) reported
I wonder what’s happening with @Fidomobile I haven’t service since this morning
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𝓰 🥀
(@lavandxr) reported
@Fidomobile @FidoSolutions I’ve had no service since this morning. Unacceptable. What is going on????
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Mr. Rautela
(@vivekrautela01) reported
@FidoSolutions @Fidomobile Any updates on service restoration? I am without any cell or data service for my 2 numbers from morning.
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Mary ✍🏻 P🧜🏻♀️
(@MaryPocrnic) reported
@Fidomobile I thought the whole point of having another line (a landline) was so I could have access to a phone when/if cellular service goes down? Landline is down too, so really no point. #rogersoutage
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Tristan Elliott
(@ETito604) reported
The fact that @Rogers & @Fidomobile still haven't resolved their service outage is outrageous. I look forward to the corporatists explaining to us peasants why "ACKSHULLY it's very important, for national security, that we allow the telecom oligopoly to continue!"
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Ranting Canuck
(@RantingCanuck) reported
Today I'm thankful for #procrastination!My partner was going to switch cell providers and join me with @Fidomobile but I was supposed to see if we got any deals for bringing her over... After having no service all day today I grateful she's with another provider! #fidooutage
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Six ♿️ - Vaccinated‼️💉
(@TheSix_TO) reported
So @NASA can fix a software issue with the #MarsHelicopter but @Rogers and @Fidomobile can’t fix cellular service on #Earth 🤔
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Nicole
(@Kindlesandbooks) reported
@Fidomobile Any news as to when service will be back up and running again?
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Garv Khanna
(@GarvKhanna) reported
While I miss having my phone. I hope someone hacked into @Rogers @Fidomobile just out of spite for the rates they charge us. Unless they're looking to hire me. In which case we need to double down on synergies and find a solution. #BigTelecom
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Nicola DeSousa
(@desousa_nicola) reported
@FidoSolutions @Fidomobile Intermittent? Try complete outage since around 130am.. Phone also says I am roaming but have no service.
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damirX
(@bigchalupa) reported
@RogersHelps @Fidomobile @Rogers still no data or phone service since midnight
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Navnoor singh
(@singhnavnoor) reported
@Fidomobile My phone(Samsung J7 Max) phone says "Not registered on the network" I need to make some really important calls. Can't believe something like this can happen in 21st century Canada
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MaMiCa AshurA
(@Mamica_1) reported
@FidoSolutions @Fidomobile I was frustrated, but after reading these comments, am good.. it's never that serious
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