Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ottawa, ON 3
Toronto, ON 2
London, ON 1
Calgary, AB 1
Kitchener, ON 1
Richmond Hill, ON 1
Mississauga, ON 1
Hamilton, ON 1
Vernon, BC 1
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1
Bolton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hedgemon56 Bob Hunter (@hedgemon56) reported

    @Fidomobile @FidoSolutions after more than 25 years with FIDO I guess it is time to go elsewhere... this more than 14 hour outage is TOO MUCH! #too_much

  • JeffE05388976 Jeff-E (@JeffE05388976) reported

    @Fidomobile looking for my refund. Grateful to have a landline. So many people trying to get online to get vaccinated. Your issue is anything but intermittent!

  • AlvinVarghese92 Alvin Varghese (@AlvinVarghese92) reported

    @RogersHelps @Fidomobile I am experiencing outage of data from yesterday midnight and voice call from today morning. Till now we haven't got any hint on when it will be resolved. Too much dissatisfied with the service. I think it's the time to rethink every fido customers to port.

  • perrin_jan Jan Perrin (@perrin_jan) reported

    @HaruunYEG @Fidomobile I’ve been with Fido for a number of years, albeit not on contract. This #rogersdown is the only time I’ve come across problems with them. Unless you’re referring to something else?

  • notsogreatbong Urban Nomad (@notsogreatbong) reported

    @FidoSolutions @Fidomobile Intermittent issue? I don’t have any signal for last eight hours

  • imkanssible Joe Rivetto (@imkanssible) reported

    @FidoSolutions @Fidomobile I’m Uber driver ,I can’t work when do you expect to fix the problem?

  • ray_harripaul Ray Harripaul (@ray_harripaul) reported

    @Rogers @Fidomobile I missed my phone appointment with my therapist today because there’s no service. Thanks for the MAJOR inconvenience. My mentals thank you. This is ridiculous.

  • Ripken8888 Roger Mueller (@Ripken8888) reported

    @Fidomobile I want a ******* refund for your **** service!!!!!

  • HaruunYEG Haruun Ali (@HaruunYEG) reported

    @perrin_jan @Fidomobile Oh yeah, I just recently switched lol. I’m just a tad bit disappointed because I have had dropped service in areas for the past two months.

  • jacsjj Jaclyn S (@jacsjj) reported

    @Fidomobile why is there still an on going problem? Please fix this asap, its important we have our phones.

  • agreeableAmir Amir Khezri (@agreeableAmir) reported

    @FidoSolutions @Fidomobile I haven’t had a cellular signal all day. On a Monday no less. What’s going on?

  • d33_ShayL33 dae* ❤ (@d33_ShayL33) reported

    @Fidomobile @FidoSolutions I hope your company is giving compensation for this inconvenience....the thing is I had to come on twitter to realize why my phone wasn't working....no notifications or awareness from Fido itself to inform their customers about the issue🥴🥴🤔🤔.....

  • GHOSHsankha Sankha G (@GHOSHsankha) reported

    @FidoSolutions @Fidomobile How much more time the outage will be there ? It’s been for the whole day now !!!

  • shandeesimpao shandee (@shandeesimpao) reported

    @FidoSolutions it’s been hours and the service is still down!! When is this going to be fixed? I pay my bills on time and this is what I get? I’m missing important calls due to this. I hope @Fidomobile will compensate all of the affected customers!

  • BackstageRider BackstageRider #BLM 🤘🏼 (@BackstageRider) reported

    @FidoSolutions @Fidomobile with today’s outage, if I receive important calls or texts will these be cached? I’m expecting possible info re: vaccines! Brutal

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