Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 5
Mississauga, ON 2
New Westminster, BC 2
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1
Ottawa, ON 1
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Souvik_Dec25 Souvik Majumder (@Souvik_Dec25) reported

    @Fidomobile there is no network in my mobile for past 3hrs. I am expecting some urgent calls. When can I expect the network to come back ?

  • ChillPhotoshop Photoshop and Chill (@ChillPhotoshop) reported

    @keithwattsradio @DesreeJames @Fidomobile Where did you get the estimated time of return to regular service?

  • brigittemegan Brigitte Cheong♡ (@brigittemegan) reported

    @Fidomobile @FidoSolutions @Rogers umm hello?! I don’t pay a lot of money to have an outage here!

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Fidomobile you better refund all your customers for this outage. Definitely switching over

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    @Fidomobile cell service and sms not working in northern Calgary, signal strength keeps dropping, no texts going though. ETA on this being fixed?

  • PaulieA93 Paul🇨🇦🇵🇹 (@PaulieA93) reported

    @IKRAVEMUSIC @Fidomobile @FidoSolutions No service all morning!! 😡

  • Fayoung89 Fefe (@Fayoung89) reported

    @Fidomobile I’m curious to know why my network is not working. Why cant i make or receive calls & cannot text ..

  • blindoptics Blind Optics (@blindoptics) reported

    No phone service since last night, wtf @Fidomobile

  • IKRAVEMUSIC Sc Lala (@IKRAVEMUSIC) reported

    @bonnie1019_Habs @Fidomobile @FidoSolutions Horrible

  • DanTurismo001 Daniel (@DanTurismo001) reported

    @Fidomobile I’ve got no data nor can I make calls since around 1am. Your website doesn’t indicate there’s any problems. Any idea what’s going on?

  • MsAgosti kristina agosti (@MsAgosti) reported

    @FidoSolutions What if there’s an emergency and someone needs to call 911? @Fidomobile @FidoSolutions get your sh$t together girl

  • akaXavierGalaxy akaXavierGalaxy (@akaXavierGalaxy) reported

    @Fidomobile what's going on with service?

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • lesbianwithaned May | edtwt (@lesbianwithaned) reported

    @Fidomobile FIX YOUR FCKING NETWORK😩😩

  • ZenDranZer Sarvesh Vora (@ZenDranZer) reported

    @Rogers @SuspectHQ I'm a @Fidomobile user and my network was off since morning. 10 minutes before I got the signal back. Good job guys!

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