Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 4 |
| London, ON | 2 |
| Vancouver, BC | 2 |
| Ottawa, ON | 2 |
| Aberdeen, BC | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Diana C
(@Dianahan311) reported
@Fidomobile I just received the email from the CEO, said the service is been restored, but as now, Sunday mornings 8 am, I still can’t use my date, can’t texting?!
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Swanand Patil
(@Swanandspatil) reported
@FidoSolutions @Fidomobile Looks like it is still not working. Now i have been without internet for nearly 72 hours and affected for work. Fido when do you think it will be back? How much time more to restore your remaining customers? Maybe its time for something different.. #fidooutage #SensitiveNetwork
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@tlas
(@transitrider416) reported
@Fidomobile #rogers this is clearly lie. Most people actually have no wifi for over 48 hrs and so you have not restored "most" service.
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Lucky Luck
(@ladyady2) reported
@FidoSolutions @Fidomobile Still no service your website down.
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RJT Sharma
(@RJTSharma8) reported
@rogerscanada @Fidomobile Hey, Due to your downtime on July, 8th 2022, I was not able to attend my job interview. Can you please help me with a job now?
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Deacon byrne
(@Deaconbyrne1) reported
@Fidomobile @FidoSolutions i still dont have home internet and now your not answering the phone at customer service, its going on 3 days now, fix this #rogersoutrage
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Kristofer Bitner
(@KrisBitner) reported
@Fidomobile My internet is still down.
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Walter Concrete
(@MetcalfeGord) reported
@allanz1234 @FidoSolutions @Fidomobile Third consecutive day of no cellular service. Brutal.
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Pradeep Sharma
(@pradpsh) reported
@FidoSolutions @Fidomobile Well I lost 400$ because of this I’m totally relying on internet or on phone so who will compensate my money just sorry no way l definitely find another network or else compensate my money and I’m sure about this
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System Corrupt
(@systemcorrupt) reported
.@Rogers internet services are still not functioning properly. Connection drops, slow speed, limited access to some websites and services; and for @Fidomobile VoLTE not working. When will it be fixed?
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InfoBooth 🇨🇦 🏳️🌈
(@InfoBooth2) reported
Wow @Fidomobile! A whole one day credit for the Rogers outage. I bet it took your marketing department at least 10 seconds of thought to come up with that amazing offer.
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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ededwee
(@weeweewong) reported
@Fidomobile My mobile service is still not restored (Vancouver BC). It’s been over 2 days without signal. Everyone I know got their service back 24 hours ago. I’m better off porting my number out than hoping my service would be restored at an unknown time.
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FE4R
(@DilrajPansi) reported
@Fidomobile Um are you going to credit my bill? Couldn't get any service for up to 12+hrs.
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Pepsi’n’Pokémon
(@lSd3d420) reported
@FidoSolutions @Fidomobile If you think reimbursing a couple of dollars is going to make up for a full days work lost with no phone or internet. No debit or etranfers. No access to emergency services if needed. You are sorely mistaken. Get ready to give up more or lose a lot of business. Starting with me
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