Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
Check Current Status
E-mail
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 3 |
| Toronto, ON | 2 |
| London, ON | 1 |
| Calgary, AB | 1 |
| Kitchener, ON | 1 |
| Richmond Hill, ON | 1 |
| Mississauga, ON | 1 |
| Hamilton, ON | 1 |
| Vernon, BC | 1 |
| Vancouver, BC | 1 |
| Okotoks, AB | 1 |
| Grande Prairie, AB | 1 |
| Chilliwack, BC | 1 |
| Bolton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
RachelleB😊💕
(@RachieRachelle) reported
@FidoSolutions @Fidomobile It’s going off and on & it’s more off the cell service than on. Plus when I call out it goes to 3G. The internet doesn’t even work in my cell without wifi. It’s still very unreliable.
-
Marissa 🦩
(@MarissaOchsner) reported
Hey @Fidomobile why dont I have any mobile data access even though it says I still have many GB remaining in this billing cycle? Service is back, data is not.
-
Adewuyi Brit
(@Adewuyi_shola) reported
We need to file a class action against @RogersBiz @Fidomobile I lost money because of their service outage yesterday
-
Devang Desai
(@realDevangDesai) reported
@FidoSolutions @Fidomobile Got Fido network but not getting OTP text message.
-
Lou Tilofa
(@UncleLouPlays) reported
@chatrmobile Are you guys @Fidomobile now or are you drunk pal? Crossed signal, I get it. That's why I never went to @chatrmobile. Very meta advertising. CHATR WE DONT DO IT RIGHT IN ANY WAY. 🤡
-
Harish Kumar
(@HReddy1107) reported
@FidoSolutions @Fidomobile I need 6 months bill credit for the outage..I have to get new bell connections to do my work .. I don’t accept 1 dollar credit from fido..for me both home internet and cellular was out .
-
Karyl Factora
(@KarylFactora) reported
@Rogers @Fidomobile No need to reply but just so you know, a lot of us lost our work hours because of your outage. A lot of us rely on those hours to pay bills. How incredibly careless of your business.
-
ROF
(@RuairiOFarrell) reported
@Fidomobile @Tradgik_ Don't worry guys! They've assured me they will credit me 4 dollars for this... Absolutely ridiculous. They still couldn't explain on the phone why or when this will go back to normal. They couldn't tell me what the issue is.
-
Lucien M
(@cssoz) reported
@KweenLexiLyfe @Fidomobile @Rogers Wait it is too slow or what? I isn't home to test
-
Adam Lockett
(@AdamLockett34) reported
@blogTO @Rogers and @Fidomobile can’t just say ‘whoops, sorry about that!’ and move on. They need to clearly explain what happened and why. The damage to the economy went well beyond a small credit for the outage. How many died because they couldn’t call 911? #RogersOutage2022 #Fido
-
Timi TV
(@TimiTV4) reported
@Fidomobile why must I continuously be hung up on when calling fido help line and directed to talk to jack helps which is a bot and wait in line to chat? Why cant I talk to a live person? This is ludicrous!
-
ANDRES FRANCO
(@AndresFranco_1) reported
I travelled 2 weeks ago to Mexico and automatically @Fidomobile @FidoSolutions activated the Fido Roaming without asking me. And yesterday we had no phone/internet service all day long. Please avoid this company #Rogers / #Fido and try a different one.
-
MaxiMili
(@MaxiMil93676156) reported
Conclusion of the @Fidomobile Scam. Wasted an hour of my life with the worst agent and management I’ve ever spoke too… was told to go in store to have the agent call them to ask for the same credit and waste my time on my day off… Will be porting out based on Principle.
-
AhHegab
(@ahhegab) reported
@RogersHelps We need to understand what happened and how it happened! How a mobile service like @Fidomobile disconnected because of internet cutoff? Unless it’s internet network !?what kind of infrastructure is this? #canadawide #internetdown @ONgov #rogersoutage we need answers!
-
Spirited Away 👹
(@GiveManNuffBun) reported
The inconvenience this network outage brought isn’t worth your meager $2.00. @rogers @FidoSolutions @Fidomobile
Check Current Status