Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 8
Calgary, AB 6
Parksville, BC 3
New Westminster, BC 2
Mississauga, ON 2
Edmonton, AB 2
Gatineau, QC 2
Whitby, ON 2
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JillTruffcat Jill Anderson (@JillTruffcat) reported

    @FidoSolutions @Fidomobile Refunds will be required for no service!

  • NolandSmith02 Nol (@NolandSmith02) reported

    Hey @Fidomobile wanna get your shabaz together here in Canada🇨🇦 First we got lock down and now cell service is down, come on guys... #SwitichingNetworks

  • allywheats Alex (@allywheats) reported

    @Fidomobile y’all are bold to serve me ads on YouTube when not one person has service lmao

  • elizabethsbrain Elizabeth (she/her) (@elizabethsbrain) reported

    Hey @Fidomobile can I get service back? I haven’t had mobile service in Calgary since 9 this morning. Not like I was waiting for important calls or anything (that’s sarcasm)

  • LENN9RD L.E (@LENN9RD) reported

    @Fidomobile guys what's happening with this outage? Since morning I've been unable to use my phone. I Better see a credit on my next bill or I'm leaving to another provider. This is outrageous.

  • ReesieSimone ♉★☆ƦƐƏŜȊƺ★☆♉ (@ReesieSimone) reported

    @FidoSolutions @Fidomobile any ****** time now would be great $200+ monthly bills and that doesn’t guarantee me reliable service. 🙄 #dobetter #fixup

  • hedgemon56 Bob Hunter (@hedgemon56) reported

    @FidoSolutions @Fidomobile more than 14 hrs without services today - been with FIDO for more than 25 years - never had trouble like this - forced to switch to TELUS #switchingtotelus

  • Samscaf LC citizen (@Samscaf) reported

    @Fidomobile hi am Uber delivery driver I couldn’t use my application to work since this morning due to Fido internet problem unfortunately I lost my all my day Revenu

  • DSmellington ghostpope (@DSmellington) reported

    @playa_sirena @Fidomobile @Fidomobile got hacked and Rogers is scared that if they admit it everyone will cancel.

  • kellygoosecock Scott (@kellygoosecock) reported

    @Fidomobile fix your ******* service, pretty hard to run a business...

  • rjrhausauer Richard Hausauer (@rjrhausauer) reported

    @Fidomobile your response to the issues was to shut down all avenues of customer support. You could at least he helping your customers set up wifi calling since you're unable to keep your service running. Instead you in st show us you really don't care.

  • Riveradmin_ Casi (@Riveradmin_) reported

    @FidoSolutions @Fidomobile when is your service going to be up? We've been without cellphone service since morning,

  • jonchan69 Shroominator69 (@jonchan69) reported

    @FidoSolutions @Fidomobile when approximately do you think cell towers will be fixed? It’s been down for a long time now . #help

  • xFEISTYCANUCKx ╟TPwn╢CLAYMOR3QU33N ♋🎮💉🍊 🌻🦋🌞🤌 (@xFEISTYCANUCKx) reported

    It's nuts im not with @Rogers but bcuz they are money hungry and buy everything @Fidomobile is down too so we allll screwed today!!! 😤😤😤

  • candietanaka candie tanaka (@candietanaka) reported

    @hmmbee @Fidomobile same and not intermittent, try completely down...

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