Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 2
Hamilton, ON 1
Vernon, BC 1
Vancouver, BC 1
Okotoks, AB 1
Grande Prairie, AB 1
Chilliwack, BC 1
Ottawa, ON 1
Bolton, ON 1
Montréal, QC 1
London, ON 1
Barrie, ON 1
Mississauga, ON 1
Niagara-on-the-Lake, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • whatupkhng KHNG 👑 (@whatupkhng) reported

    What's happening with our phone service? Get it together... @Fidomobile @Rogers

  • dkart34 ಕಾರ್ತಿಕ್ ದೂಡ್ಡಬಳ್ಳಾಪುರ (@dkart34) reported

    @Fidomobile what's up with the network? Hope it will be fixed soon

  • tnzbnd $a$ha grey (@tnzbnd) reported

    @Fidomobile @FidoSolutions GET YOUR **** TOGETHER!!!!! WE BETTER GET COMPENSATION FOR THIS SINCE Y’ALL SO QUICK TO CHARGE ME LATE FEES FOR PAYING WELL BEFORE TIME. #SNAKES

  • too0ldForThis Vegetable Lasagna (@too0ldForThis) reported

    Oh no big deal, just waiting for that all-important call from UHN to make my vaccination appointment and I don’t have cell service 🤷🏼 thanks, @Fidomobile

  • ChiniImaan Black Lives Matter (@ChiniImaan) reported

    @Fidomobile no data service of call service in vancouver!? Seriously?

  • ThisIsAmrinder Amrinder Singh (@ThisIsAmrinder) reported

    @Fidomobile Outage in Brampton area... not able to make / receive calls

  • Raian93 Raian (@Raian93) reported

    So is @Fidomobile and @Rogers network still down? Can’t make calls/access LTE with any of my devices?

  • KevinDFZ KevinDFZ (@KevinDFZ) reported

    @FidoSolutions Not only has there not been service for hours, your customer service is a complete joke. Online chat = "sorry unavailable right now". Call in = "due to unforeseen circumstances unable to take call" and I get dropped. Really? @Fidomobile @FidoSolutions

  • Me25252 Me (@Me25252) reported

    @Fidomobile -why can’t I text? Why can’t I call? Why aren’t you answering your phones? Thank goodness I have a landline with another company. I’m in London and you say I have no outage. YES I DO!

  • MzMaraO Mzz Mara (@MzMaraO) reported

    Hey yo @Fidomobile !! What’s going on with the service?!!? I haven’t been able to call out all morning unless I’m on my wifi!!!

  • Tnmxy1Tnmxy 💋 (@Tnmxy1Tnmxy) reported

    @Fidomobile @FidoSolutions any updates with the blackout ???

  • Satstacker5 C₳RD₳NI₳N (@Satstacker5) reported

    @Fidomobile @divaqueen94 why don't you look into the phone system being down? No calls!?!

  • mcnuggetsause1 default profile picture (@mcnuggetsause1) reported

    @Rogers @Fidomobile i have cell service back but no lte

  • thezavv Zav (@thezavv) reported

    @Fidomobile service has been down for 30mins now, can't make calls, can't receive texts or calls or mobile data

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