Fido

Fido Outage Map

The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fido users affected:

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 8
Calgary, AB 6
Parksville, BC 3
New Westminster, BC 2
Mississauga, ON 2
Edmonton, AB 2
Gatineau, QC 2
Whitby, ON 2
Niagara-on-the-Lake, ON 1
Fort MacKay, AB 1
Prince Rupert, BC 1
North Vancouver, BC 1
Amherst, NS 1
Ottawa, ON 1
Dartmouth, NS 1
Peterborough, ON 1
Montréal, QC 1
Dorval, QC 1
London, ON 1
Bradford West Gwillimbury, ON 1
Vernon, BC 1
Fredericton, NB 1
Richmond Hill, ON 1
Thornbury, ON 1
Kitchener, ON 1
Winnipeg, MB 1
Waterloo, ON 1
Unionville, ON 1
Drumheller, AB 1
Burnaby, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Bananatoffee1 Bananatoffee (@Bananatoffee1) reported

    @BobbyGarabet @FidoSolutions @Fidomobile If you contact support they're gonna gaslight you into thinking it's your fault lol they legit kept telling me to restart my device

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • kuda_hove KH (@kuda_hove) reported

    @Fidomobile needs to fix whatever is going on with their network today.

  • aziazi2020 آزی آزبورن (@aziazi2020) reported

    @maryam_adeli @Fidomobile I’ve heard that Rogers is not working properly...

  • jacquieeeea Jacquie A (@jacquieeeea) reported

    At least my Rogers wifi works but I need to make phone calls for work so @Fidomobile FIX UP 👏🏾👏🏾

  • alpha_diy kent (@alpha_diy) reported

    @Rogers @Fidomobile prepare to give your customers some money back for nationwide wireless service failure. #rogersoutage #fidodown #mobileoutage

  • pillyboy44 Kevin Hilberdink (@pillyboy44) reported

    @Fidomobile @LidoPimienta @WitchProphet I need my phone to make a vaccine appointment as they confirm your number by text. So if you guys could get the network going that would be awesome.

  • maryam_adeli Ⓜ️🅰️®️Y🅰️Ⓜ️ (@maryam_adeli) reported

    I can't make any phone calls and have no internet. Earlier this morning I could send some text messages but it fails now @Fidomobile and @Rogers both have some technical issues I guess.

  • gayrainbow trish gibson (@gayrainbow) reported

    @Fidomobile any news on when service will be restored?

  • DitzMcGeee Ditz McGenius 🇨🇦 (@DitzMcGeee) reported

    @garethwaite @Fidomobile Rogers lines down Canada wide my cell isn't working

  • cz15n Shao (@cz15n) reported

    @Fidomobile Hi guys, in k3j5r8 area , I am experiencing a very poor and unstable mobile service atm. I can barely make a phone call (take long time to connect) and I cannot get any message. Can anyone take a look?

  • imliemdotcom Liem Hackett (@imliemdotcom) reported

    @Fidomobile @Rogers WTF man

  • ChetanKalani Chetan Kalani (@ChetanKalani) reported

    @Fidomobile is there any service issue in L7A area . We r getting no signal.

  • _DonRonDon DonRonDon (@_DonRonDon) reported

    @Fidomobile Are you currently having server issues? I live in downtown Toronto and have had no signal all morning.

  • 98_mac Wendy Mac Donald (@98_mac) reported

    @Fidomobile please fix my phone service, I have a vaccine to register for today!

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