Fido Outage Map
The map below depicts the most recent cities in Canada where Fido users have reported problems and outages. If you are experiencing problems with Fido, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fido users affected:
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 6 |
| Brampton, ON | 4 |
| Sault Ste. Marie, ON | 3 |
| Greater Sudbury, ON | 3 |
| Surrey, BC | 2 |
| Montréal, QC | 2 |
| Ottawa, ON | 2 |
| Burnaby, BC | 2 |
| Vancouver, BC | 2 |
| Langley, BC | 2 |
| Mississauga, ON | 2 |
| Barrie, ON | 2 |
| Kanata, ON | 1 |
| Listowel, ON | 1 |
| Gatineau, QC | 1 |
| Lakefield, ON | 1 |
| Etobicoke, ON | 1 |
| Kingston, ON | 1 |
| Scarborough, ON | 1 |
| Guelph, ON | 1 |
| Napanee, ON | 1 |
| Pointe-Claire, QC | 1 |
| Uxbridge, ON | 1 |
| Craigmawr Beach, ON | 1 |
| Picton, ON | 1 |
| Brandon, MB | 1 |
| Victoria, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Abdalbagi Mohamed
(@abdalbagi_) reported
@Fidomobile you should give us all credits for however long phone service is down.
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Spencer Wallace
(@SpencerWallace_) reported
Hey @Fidomobile @FidoSolutions what's up with my cell service?
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Kevin Kim
(@Tiger_JY) reported
@Fidomobile Is the cellular service down right now? When is the expected timeline to resolve the issue?
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JJ
(@JJtheHoser) reported
Hey @Fidomobile your silence is deafening around this outage today. What gives?
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Louis Tourillon
(@louistourillon) reported
@Fidomobile absolute best customer service non?
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SD💞
(@____Shaan) reported
So @Fidomobile you guys didn’t think to inform ur customers through email of something that the service is down ??
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S Fitzpatrick
(@FitzPadraig) reported
@Fidomobile I’m unable to receive or make calls today. Every call ends with « call failed «. Is there an issue in Toronto with service?
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Jessie Bull
(@jessie_he8021) reported
Is @Fidomobile service down in Guelph Ontario?? I have no service 😭
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Badfella 😈
(@rkthegreat1313) reported
@Fidomobile my simcard and data is not working properly😭😭😭😭 what a bad start of the week😒
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Thomas Traiforos
(@TraiforosT) reported
@Fidomobile I have Fido, but my iPhone 8 doesn't find it. I never had this problem before. Any problems on your side?
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🔮 ⚜️Aii⚜️ 🔮
(@aishiebabiee) reported
@Fidomobile @Rogers y'all need to fix up... no service all day and no contact from the company to notify anyone that there's a service disruption
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Ben J. A.
(@benjabs416) reported
@koodo I just left y'all for @Fidomobile AKA @Rogers and this outage is the second one since doing so. #imsorry and #imcomingback
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Abdalbagi Mohamed
(@abdalbagi_) reported
@emmabourre97 @Fidomobile Since last night no signal at all
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𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ
(@Minaadelalsaigh) reported
@Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!
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نکا جیا دیوا
(@echobalance) reported
@Fidomobile network is still down
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