Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (29%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Vancouver, Toronto, Terrace, London, Aberdeen, Calgary, Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Toronto |
Phone | |
| Terrace |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| Aberdeen |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Blue Dalia 🦁
(@bbludalia) reported
@Fidomobile you better refund all your customers for this outage. Definitely switching over
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Alexandra Hachey
(@alex___megan) reported
@Fidomobile am I going to get a discount off my bill for this service interruption? You guys charge for every minute we use your service
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sumant
(@sumantnitjsr) reported
@Fidomobile Are there any known mobile network outage in Brampton. I dont have any coverage since this morning
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akaXavierGalaxy
(@akaXavierGalaxy) reported
@Fidomobile what's going on with service?
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Souvik Majumder
(@Souvik_Dec25) reported
@Fidomobile there is no network in my mobile for past 3hrs. I am expecting some urgent calls. When can I expect the network to come back ?
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alexk7352
(@alexk7352) reported
@Fidomobile and @Rogers cellphones are down. No call or text as of 11:42 AM April 19th.
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Alejandro Cubillos
(@bobui5) reported
@Fidomobile any updates on your network services?
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Sc Lala
(@IKRAVEMUSIC) reported
Is anyone else experiencing NO SERVICE with @Fidomobile @FidoSolutions today? This is crazy!
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t.babyy 😈
(@tafss_xo) reported
LMAO how is Fido gonna send me my bill at 5am this morning for them to now not have service?!? what... @Fidomobile fix this LOL
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May | edtwt
(@lesbianwithaned) reported
@Fidomobile FIX YOUR FCKING NETWORK😩😩
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Chris Stepaniuk
(@er3s) reported
@Fidomobile I can confirm, no cellular service, cannot make calls, they fail #ab #yyc
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Symone
(@symnl) reported
@Rogers @Fidomobile hello! Can you guys fix your service. What if I needed to call 911 #fixup
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Mike (S)mall aka Little Mike
(@kid__canada) reported
I wonder with this massive network failure if @Fidomobile would give us all of us affected a credit on our next bill? #gladforwifi
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kristina agosti
(@MsAgosti) reported
@FidoSolutions What if there’s an emergency and someone needs to call 911? @Fidomobile @FidoSolutions get your sh$t together girl
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Renée
(@renee_salvatore) reported
@Fidomobile my text message aren't sending. is there an issue with the network?
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BeeSweet🌸
(@xo_beesweet) reported
@Fidomobile tell me why I'm paying $130 a month for your network to work half the time? You guys have costed me $1000 for missing calls to work and for my boss to tell me my phone is out of service. Explain I'm all ****** ears #fidosucks #fidodown
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Fefe
(@Fayoung89) reported
@Fidomobile I’m curious to know why my network is not working. Why cant i make or receive calls & cannot text ..
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Thomas Egon Zobiak
(@zobiak5) reported
@FidoSolutions Not really! I wasted 8 h trying uber and talk with representatives with out any compensation! We pay full bills, but don’t have the service in order to work. Shame on @Fidomobile
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Jimmy
(@__jimmyneutron) reported
@Fidomobile @LidoPimienta @WitchProphet Yall charge me of using too much of your service, so now i expect to charge you for the fact i dont have service. I expect 100 for every hour of no service, dont want your apologies or inconvenience bs, you dont take apologies as payment for the bills do ya?
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Sc Lala
(@IKRAVEMUSIC) reported
Changing network and number @Fidomobile @Rogers big fail. Imagine those with an emergency?
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Paul🇨🇦🇵🇹
(@PaulieA93) reported
@IKRAVEMUSIC @Fidomobile @FidoSolutions No service all morning!! 😡
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Roseanne Carrara
(@roseannecarrara) reported
@JZarankin @Fidomobile @FidoSolutions It's all down. Rogers/Fido... for Internet access at least and texting. I was able to place a call. And at-home cable/wifi work.
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Darren Machalek
(@DarrenMachalek) reported
@Fidomobile cell service and sms not working in northern Calgary, signal strength keeps dropping, no texts going though. ETA on this being fixed?
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RCC
(@RCC22064875) reported
@CP24 This is ridiculous we pay a s9 much for this service @Rogers @Fidomobile
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Daniel
(@DanTurismo001) reported
@Fidomobile I’ve got no data nor can I make calls since around 1am. Your website doesn’t indicate there’s any problems. Any idea what’s going on?
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ゾイ (Zoi)🐙「日本語やり込み。翼をください」
(@TheRealZoi) reported
@Fidomobile Is your SMS service down? I cant send SMS anymore today.
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Sc Lala
(@IKRAVEMUSIC) reported
@bonnie1019_Habs @Fidomobile @FidoSolutions Horrible
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Angelica Auch 🇻🇦🇵🇭🇨🇦
(@AngelicaAuch) reported
Is @Fidomobile down? I have no service right now. #yeg
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Saphire Pudding (Shadow Wing)
(@milleraustin321) reported
@Fidomobile is it true that the network is having issues?
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BeeSweet🌸
(@xo_beesweet) reported
@Fidomobile seriously I've been a long term customer and this is the ****** network I get for paying through the ****** *******