Fido Outage Report
Why is my Fido service not working?
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (59%)
-
Internet (31%)
-
E-mail (3%)
-
Total Blackout (3%)
-
Wi-fi (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Toronto, London, Calgary, Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon, Vancouver, Okotoks, Grande Prairie and Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| London |
||
| Calgary |
Phone | |
| Toronto |
Phone | |
| Ottawa |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
adam b
(@adambugs86) reported
@Fidomobile @FidoSolutions I’ve had no internet and haven’t been able to make phone calls for 4 hours. What ********?
-
RAYMOND
(@RAYMOND49067044) reported
@Fidomobile I'm just sick of Fido's empty promises, and unfortunately, I have to use public media to call them out on it. Fido promised $200 device credit, per credit, by the 3rd bill, and after wasting 3 hours, I have not yet received a call from them to resolve this issue.
-
Robby🖤
(@Electric_robby) reported
@Fidomobile hey wake up ur services are down been down since 1am
-
💩🧇
(@2ndHazel) reported
FINALLY!!!!! Only took you 7 1/2 hours. You read that correctly. 7 1/2 hours without any type of service @Fidomobile What are you going to to about this!? Bet I don’t get anything off my bill because you screwed up. 🙄
-
Kashif Nouman
(@kashifnouman) reported
No network coverage. I have two mobile phones with @Fidomobile and both appear to be out of service. What’s going on?? @FidoSolutions
-
Greg Feltham
(@wrongbagels) reported
Both my work @RogersHelps @rogers and my personal @Fidomobile cells don’t work this morning. Wi-Fi fine but calling (even Wi-Fi calling) down. Going to be a fun day.
-
☾
(@rottingpear) reported
@thakkerjay @Fidomobile Rogers is saying they have a fibre cut in Richmond hill, but I’ve been following this since 1am and I’m seeing people from Subury, BC and Calgary all say the same thing! No service, all different providers
-
Jay Thakker
(@thakkerjay) reported
@rottingpear @Fidomobile Yeah, still no service.
-
Lacey
(@Brown_Sugar21) reported
Currently without service in Oakville..what’s happening @Fidomobile ?? Downed tower??
-
gM
(@giftyminhas) reported
@JoeSquire @Rogers @Fidomobile Too bad
-
Indigo
(@fourwilsons) reported
@judes1487 @Fidomobile No wifi??? Whats going on??? It's been down since 2am est.
-
Robby🖤
(@Electric_robby) reported
Ayo @Fidomobile fix ur damn service this is so crap
-
Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
-
M Robillard
(@M_Robillard1) reported
@judes1487 @Fidomobile Still having issues with mine here in Hamilton, Ontario. What is going on???
-
Jay Thakker
(@thakkerjay) reported
@rottingpear @Fidomobile Wow! That's a big outage!
-
Sinha Sahab
(@SavageSanatani) reported
@Fidomobile No mobile network since last night in James Town, Toronto. What's happening?
-
Craig
(@large_mammal) reported
@ImOnAGuyatt @_SlickLivin_ @Fidomobile Down for maintenance
-
Eunice Asheley
(@shineebxy) reported
Is @Fidomobile and @RogersHelps phone services down this morning?
-
Ty Guy
(@tyson145) reported
@Fidomobile @FidoSolutions what’s going on? My service has dropped. Is there an issue in the Whitby/Durham area?
-
derek🇨🇦🏴
(@derek82) reported
anyone have phone problems with @Fidomobile ?
-
Taylurr
(@taylurrmariee24) reported
@judes1487 @Fidomobile Same problem in Pickering!
-
𝚍𝚊𝚖𝚗𝚠𝚛𝚒𝚐𝚑𝚝
(@_DamnWRIGHT) reported
@Fidomobile @FidoSolutions @Rogers why do I have no service ?
-
Jenny Ciupa
(@jennyCiupa) reported
Sooo I have no service at 2 am. What Da heck @Fidomobile ?
-
Brad
(@Brad95752966) reported
@Fidomobile network down? It was good a couple of hours ago now nothing in Western Manitoba.
-
Tammy Beaver
(@TammyBeavr) reported
@Fidomobile hi, is the network down? I have 3 lines with you and none are working.
-
hee haw
(@ImOnAGuyatt) reported
@_SlickLivin_ @Fidomobile Fido is Rogers sister company and my phone is down too 😫
-
Lacey
(@Brown_Sugar21) reported
Currently without service in Oakville. Thankfully wifi works for some things. What’s happening @Fidomobile @FidoSolutions ?? Is there a downed tower or something??
-
Hayme Torres
(@JaymeeTorres) reported
@giftyminhas @Rogers @Fidomobile Damn! I thought only mine having a problem
-
Manu Yoganand
(@manuyoganand) reported
@Fidomobile Is there a mobile network outage in parts of Mississauga?
-
Karim
(@kimocone) reported
@Fidomobile your network is down and people can't make or receive calls. Can you please investigate and confirm?