Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (32%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Toronto, London, Calgary, Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon, Vancouver, Okotoks, Grande Prairie and Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| London |
||
| Calgary |
Phone | |
| Toronto |
Phone | |
| Ottawa |
Internet | |
| Kitchener |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Hiten Thakker
(@hiten_thakkerPT) reported
@Fidomobile @FidoSolutions mobile phone services still not working ..... cannot make calls received calls or Internet service... apparently there are with a few suffering this inconvenience... bills paid on time but service not on time
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di’sh
(@CVMPBXLL) reported
Ever since like 12:30 last night, my phone has been randomly losing signal and my data is on but it’s not on and working.... @Fidomobile what the hell
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amberoklis
(@amberoklis) reported
@Fidomobile service isn’t working. No phone or cellular data! What is going on?!
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damirX
(@bigchalupa) reported
@RogersHelps @Rogers @Fidomobile service down since 1230am this morning
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Varundeep Singh
(@SinghVarun90) reported
@Fidomobile i don’t have cellular service since last might, can’t call support, chat is experiencing problem while connecting, disappointed by the service.#disappointed
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rouquinne
(@rouquinne) reported
@gaz2002 @Fidomobile There's an outage on the Rogers network, nothing is working. We got an email about it at work 20 minutes ago.
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Nikki__Heps
(@Nikki_heps) reported
@Fidomobile @Rogers this service outage is ridiculous. Customers weren’t even notified
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C₳RD₳NI₳N
(@Satstacker5) reported
@Fidomobile @divaqueen94 why don't you look into the phone system being down? No calls!?!
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Neema
(@Neemaak10) reported
@Fidomobile what’s happening? Service is down for hours now!!
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timelapse
(@timelapse001) reported
@GlobalNational Main questions are i) What’s the cause of this outage? ii) How long more will it take them to fix it?! It’s like a huge secret as non of those companies are willing to say anything! @Rogers @Fidomobile
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KGSP✨📈🇳🇬
(@_yunglala) reported
@Fidomobile fam ur good ? My service moving shaky fix uppppp
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🍁Vee🍁
(@____Vee______) reported
@Fidomobile I know the cell network is down. Tried to make a call via wi-fi & didn't realize I don't have this feature??? That's crazy. Is there a way you guys can enable this now? I work from home and need to make calls.
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Emily St.Aubin
(@estaubin) reported
@Fidomobile is there a cell service outage in Hamilton? Need to make calls for work. Pls reply asap ty
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maya love
(@mayalov86763963) reported
@Fidomobile @LidoPimienta @WitchProphet why is fido down????
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Ed's World
(@Edmontreal) reported
@Fidomobile is there anything wrong with the network? I cant make a single call 😕
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은별 ✨
(@starlightsxxi) reported
I haven’t had service for hours... What’s going on, @Fidomobile ?
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Paul-michael Stephen
(@stephenforall) reported
@FidoSolutions I guess that it sucks for you guys, but literally my business is dependent on me being able to make this calls and guess what? I am losing business this morning. Not good @FidoSolutions @Fidomobile please let’s be guided.
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C₳RD₳NI₳N
(@Satstacker5) reported
@Fidomobile Have you guys still not addressed your systems being down? Your phones not working? some of us rely on this for business ( Yes stupid decision i know)
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chris
(@suckyuhself) reported
Ever since like 12:30 last night, my phone has been randomly losing signal and my data is on but it’s not on and working.... @Fidomobile what the hell
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Klub Polo
(@klub_polo) reported
Are the problems still active with #Fido and #Rogers customers? @Fidomobile @FidoSolutions @RogersHelps
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default profile picture
(@mcnuggetsause1) reported
@Rogers @Fidomobile just lost cell service again im doing online school and if i lose wifi connection im screwed
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allanwei
(@allanwei5) reported
@Fidomobile fido service down, toronto, markham
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Khatemarie
(@khateyyy__) reported
@Fidomobile YOU FIX THE SERVICE YET??? OMG THIS IS SO STRESSFUL ON A MONDAY MORNING.
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$a$ha grey
(@tnzbnd) reported
@Fidomobile @FidoSolutions GET YOUR **** TOGETHER!!!!! WE BETTER GET COMPENSATION FOR THIS SINCE Y’ALL SO QUICK TO CHARGE ME LATE FEES FOR PAYING WELL BEFORE TIME. #SNAKES
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Ali
(@alihaiderzaheer) reported
@Fidomobile is fido having service outage in Brampton.
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SQ
(@SQ27_) reported
@Rogers @Fidomobile I expect to receive some sort of credit or accommodation due to the inconvenience this network outage has caused.
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di’sh
(@CVMPBXLL) reported
@Chad_GOE @Fidomobile @Rogers Just looked it up on Google apparently everyone with them has been reporting the same issue since midnight last night which is when my phone started acting dumb
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Gary Zee
(@gaz2002) reported
@rouquinne @Fidomobile Yes I followed up with the @680NEWS outage article...they could at least tell ppl in their outgoing message that there are service disruptions
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A
(@ABMagnaye) reported
@Fidomobile fix up bro