Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Toronto, Richmond, Blainville, Vancouver, Montréal, Parksville, Edmonton, Port Coquitlam, Ottawa, Amherstburg, La Prairie, Woodstock, Longueuil, Sherbrooke and Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Richmond |
Internet | |
| Blainville |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Chin Ong (Cheecy)
(@cheezzzypops) reported
@Fidomobile what happened? Got no signal for my mobile. Is something wrong with the network?
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Mahshid
(@persiankitty03) reported
My network is down since last night and I cant even contact customer service through phone or chat!! What's going on @Fidomobile @FidoSolutions how much longer till we're up and running again??
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Luay Bader
(@LuayBader1) reported
@Fidomobile Hey Fido My cellphone service hasn't been working all morning ?! I need an update...
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Rolly Parnada
(@rolex_247) reported
@Fidomobile what happen to your services? How long does it take to resolve the issues?
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Our Place Society
(@ourplacesociety) reported
@AM_Mazed @Fidomobile Whole network is down
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Jason Hollister
(@jason_hollister) reported
@Fidomobile Your system is down. If I’m on the west coast and going to Twitter seeing what the response is, it should already be here. It’s ok to admit when you’re broken. Don’t show that your ability to engage is broken too.
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d 🦦
(@devineegazo) reported
. @Fidomobile hi hello, why don’t any of my family have any service? it’s been down since last night and i have no idea how to get it back
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NARINDER
(@NARINDE51251324) reported
@Fidomobile what's going on with mobile service ?? Atleast post on your Twitter handle...
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sharon
(@sharonbisson201) reported
@Fidomobile what’s going on with service? @Rogers is out too?#
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Alison Amazed
(@AM_Mazed) reported
Hey @Fidomobile where's my network? How come I can't send messages or make calls? I paid my bill. I always pay my bill. What's up with FIDO in #yyj? is it just me? Or is the whole network down? Thank God for wifi at times like this.
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gunjan
(@gunjanverma) reported
Haven’t been able to make a phone call since last late night!! What’s up @Fidomobile. When can we expect a fix?
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ثمینه
(@Saminneehh) reported
@Fidomobile is down?!
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pooja
(@pooja44317602) reported
@Fidomobile I have doctors’s appointment in the afternoon. And, I will have to get taxi. My internet/ mobilenetwork is not working from morning.And, I don’t know when the service will resume.!!
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Marlies (she/her)
(@pastriesandcake) reported
This @Rogers/ @Fidomobile problem is not just affecting my work, but affecting my medical care as the doctors require that they can call you on a number, which does not work. This was an appointment I had been desperately waiting on. Doctors do not use video calls either.
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BlackLivesMatter❤️🖤💚
(@KydessShabazz) reported
@Rogers @RogersHelps @Fidomobile WTF? Just because I’m not calling to complain does not mean I’m not pissed off, because I am. This outage has gone on too long. Every customer deserves compensation.
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Nicole Teodosiu
(@nicstephteo) reported
Hi Fido, My phone has said “no service” for over an hour now. Please advise. I’m currently in downtown Toronto. @Fidomobile @FIDOFriendly @FidoSolutions
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josh
(@loscbayne) reported
@TR3NTMARC0 @Fidomobile my data hasn’t worked in over 12 hours lol i have no service rn. **** is not good
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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🍒
(@coveredinlacey) reported
Honestly @FidoSolutions @Fidomobile you have me considering switching providers. I have two lines with you that have been useless since 1am... what is going on with your service???
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Dhanus Kumar
(@kumar_dhanus) reported
Why am I experiencing "mobile network not available" for the past one hour?. @FidoSolutions @Fidomobile
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Gary
(@gdhaliwalhomes) reported
My business is completely down, no data, can't make phone calls!! @Fidomobile
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Joanne Poole (BionicDancerJo)
(@BionicDancerJo) reported
@Fidomobile we seem to have a “no service” issue this morning? It happens....but what caused it?
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_
(@alberta_heart) reported
@Fidomobile no service today ??? Can’t call or text, even LTE’s not working. When are you going to fix this?
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RODACHAMP
(@RoDaChamp) reported
Time to change providers @Fidomobile my phone is still not working.
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Lillian🌸🌼🌷🌺
(@FlorecitaLilita) reported
@Fidomobile what’s going on with tour service right now ? There’s no service in Halton region !
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MoMo
(@pinecones255) reported
@fidomobile when are you fixing the outage? WHY IS THERE AN OUTAGE?
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T
(@brasslily94) reported
@Fidomobile What's going on with your network?
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Chin Ong (Cheecy)
(@cheezzzypops) reported
@Fidomobile what happened? My mobile lost its signal. Is something wrong with your network?
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Cally
(@kahhlee) reported
@Fidomobile is service down? Waiting for an important call. What's going on?
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Adam Peariso 🇨🇦
(@Adamski) reported
With Rogers down nation wide, and thus @FidoMobile, looks like Two-Factor Authentication is a no-go. Making setting up this new MacBook Air troublesome.