Fido

Fido Outage

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

 No problems detected at Fido

Fido problems in the last 24 hours

Fido Outage Chart 05/06/2021 14:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.00% Internet
  • Phone 26.71% Phone
  • Wi-fi 12.05% Wi-fi
  • Total Blackout 2.61% Total Blackout
  • E-mail .98% E-mail
  • TV .65% TV

Fido Outage Map

The most recent outage reports and issues originated from Toronto, Brampton, Montréal, Surrey, Cambridge, Hamilton, Etobicoke, Stoney Creek, Windsor, Calgary, London, Vancouver, North York, Kitchener and Ottawa.

CanadaToronto Internet
CanadaMontréal Internet
CanadaToronto Internet
CanadaBrampton Internet
CanadaToronto Phone
CanadaBrampton Internet

Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • preschie Omasi I (@preschie) reported

    @Fidomobile since the new update I can't access the app. I've uninstalled and reinstalled the app. I still have the same issue

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Code4Frosty @Fidomobile @FidoSolutions Try uninstalling and reinstalling. That seems to help resolve the issue

  • Code4Frosty Frosty (@Code4Frosty) reported

    @Fidomobile @FidoSolutions after most recent update, the app crashes upon login. At least on my A51

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • koalatopy Gina🐨CharDesigner/DigitalArtist (@koalatopy) reported

    RE: @Fidomobile incompetence. We called to schedule the move of our internet in the coming weeks, and immediately our internet fell and our account was disabled. We've been like this for hours, no one gives us a solution. We need it for our jobs, we've been unable to work.

  • sharingneedles Shirley (@sharingneedles) reported

    @Fidomobile id like to know why, after 14 yrs of being with fido w no issues, why in the last 2 months does my phone, AT LEAST every 2 days, tell me there's no sim card and my phone is good for Emergency use only? Then my phone is useless for 1 to 2 min, what is going on!

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • taiwochurchill1 CHURCHILL TAIWO-OYE (@taiwochurchill1) reported

    @Fidomobile, please what is happening to my fido phone service? I can't make nor receive calls.

  • nicolasmarangoz Nicolas Marangoz (@nicolasmarangoz) reported

    @Fidomobile hi fido I keep not getting calls from blocked numbers. Can you help me clarify why

  • alex7egli Alex Egli (@alex7egli) reported

    @Fidomobile I can't login to the My Account app anymore. Everytime I try to login it just crashes after I submit the login form. I already tried resetting the password to make sure it wasn't just a wrong password. It just started happening today, I'm on Pixel 4.

  • taiwochurchill1 CHURCHILL TAIWO-OYE (@taiwochurchill1) reported

    @Fidomobile @ShayLia_ @Elisapie Please, what is happening to Fido network. Been out 9f service for about 2 hours now and it is affecting my work.

  • itsphoniie 👽 (@itsphoniie) reported

    Tell me why @Fidomobile didn’t give me a credit for the interrupted service 🙃

  • Lucas_Brasil Lucas Brasil 🇨🇦🇧🇷🇹🇼💉 (@Lucas_Brasil) reported

    My @Fidomobile home internet is down all the time lately and it’s nearly impossible to solve the problem since no one is available to take my cal, and their website only shows “exclusive offers”.

  • efstathio Efstathio Kapetsonis (@efstathio) reported

    46 hours and home internet is still not working. Called Fido tech support right away. It took a second time contacting them for them to actually issue a ticket, and that was 43 hours ago! Absolutely unacceptable. @Fidomobile @FidoSolutions

  • eLbeeVAL eLbee (@eLbeeVAL) reported

    @RogersHelps @Fidomobile You having issues? My download is 1/1000th of what it's supposed to be... I'd like some assistance. Was on hold for an hour and a half before just giving up...

  • PeterMuirlives Pete Muir (@PeterMuirlives) reported

    @JustinTrudeau Gee. Any way of stopping cell providers @Fidomobile or @BellMobility from cutting off a person's cell service and then continuing for a couple years in charging for service never received? #fidoservice is for the dogs. #Bellmobile is no better, calling a dead friends wife for $

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile curiosity did not bring me here. Originally I came for a phone and a contract but fido shafted me and negated on their customer service persons promise and guarantee to me. And Fido is incapable or unwilling to say they were wrong and they want to make it right.

  • Pedsdmd Dr. Brendan Maloney (@Pedsdmd) reported

    @Fidomobile You said you would credit all accounts for the April 19th blackout on the May bill and that we didn’t have to do anything.... Well, I didn’t receive my credit on my May bill and that’s poor customer service and dishonesty.

  • KH449 kh (@KH449) reported

    @Fidomobile how come your online support chat doesnt work. I can never get through to anyone. I ordered a tablet, I paid for a tablet, I don't get shipped a tablet

  • Amber1Sana Sana Amber (@Amber1Sana) reported

    @Fidomobile @Fidomobile worst customer service received by manager olga emplyee id i1648770376, as when i complained to her about wrong charges she kept talking over me and when i asked her to listen to me she hung up on me

  • Amber1Sana Sana Amber (@Amber1Sana) reported

    @Fidomobile wprst customer service received by manager olga emplyee id i1648770376, as when conplained to her about wrong charges she kept talking over me and when i asked her to listen she hung up on me

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile if Fido customer support made guarantees and promises but then someone else tells you the next day that they wont hold to the promises made, tell you they dont know who the representative was then you would lose any trust or respect for the company.

  • Yungshelly Miss Elle (@Yungshelly) reported

    @Fidomobile how is your app or website down almost everyday?

  • nbshukla Nimish Shukla (@nbshukla) reported

    @Fidomobile Interested in wireless internet service in London, ON

  • nikoman_mt Anika (@nikoman_mt) reported

    @Fidomobile I need to cancel/pause my service! I can't seem to reach anyone on the phone and there are no options to pause service ON the app.. Please advise!

  • roseNES5 Wholesome (@roseNES5) reported

    @FidoSolutions @Fidomobile why does your wifi cut out everytime for literally no reason, ive been trying to go to class but it just keeps cutting out for no reason ive literaly unplugged and plugged it back so many times but nothing has worked.

  • 1_tongzz 1Tongzz (@1_tongzz) reported

    @Fidomobile @ShayLia_ @Elisapie Why u service always get problems???

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Berry_xox @Fidomobile After having cell service since cell phones came out I've paid to Roger's 30000 to 60000 dollars.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Berry_xox @Fidomobile After all the games what's funny is they kept asking if they can help me find a new phone and contract. Lol. No apologies, no talking any responsibility and supervisor being offended that he was called on it.

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile Glitch in Ericsson software caused outage in Rogers/ Fido/ Chatr. U hv a 99.9% uptime guarantee frm Ericsson & u compensate only 1 day 2 customers Cheats. #Head customer service Rogers, #CEO Rogers-poor show on customer service/ delight. Canada's worst Telecomnewtork