Fido

Fido Outage

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

 No problems detected at Fido

Fido problems in the last 24 hours

Fido Outage Chart 08/10/2020 03:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 83.17% Internet
  • Wi-fi 10.79% Wi-fi
  • Phone 3.49% Phone
  • E-mail 1.27% E-mail
  • Total Blackout .95% Total Blackout
  • TV .32% TV

Fido Outage Map

The most recent outage reports and issues originated from Brockville, Toronto, Hamilton, Ottawa, Bible Hill, Etobicoke, New Westminster, Halton Hills, Repentigny, Newmarket, Burlington, Montréal, Guelph, Vaughan and Brampton.

CanadaBrockville Phone
CanadaToronto Internet
CanadaHamilton Phone
CanadaOttawa Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • nimepate Nimesh Patel (@nimepate) reported

    @Fidomobile internet is down in the area L1Z 1H7. Do you guys have ETA?

  • plumeorama Rob (@plumeorama) reported

    What is going on with the internet signal this weekend in the Magnetawan Ontario area this weekend? All day yesterday couldn't do anything. This morning was okay now it's out again on the phones! @Rogers @Fidomobile

  • NitaIn Nita Bowerman (@NitaIn) reported

    @Fidomobile my phone broke. Have device protection. Went to store, they told me to file for service online. Website link for forms isn't working. Tried online chat, Can't help me because I can't remember pin. Have to call 611 to reset or call FIDO. But my phone is broken! Help?

  • ritaabdelnour68 rita abdelnour (@ritaabdelnour68) reported

    @Fidomobile Pire service

  • KniteSky KniteSky (@KniteSky) reported

    Man @Fidomobile has one of the worst service Evers. Charge you a million dollars for a garbage plan. @FreedomMobile I’m coming over.

  • vanessaravenn Vanessa Reno (@vanessaravenn) reported

    Hey @virginmobilecan I’ve been a customers of yours for years now but recently got a sick deal from @Fidomobile. can you beat it so I don’t switch!? They’re sending me a SIM card in the mail and then I’ll port my number over unless you can beat their offer and keep your customer.

  • virgiliocorrado virgiliocorrado (@virgiliocorrado) reported

    @Fidomobile @FidoSolutions does Fido have a chinese service for their customers?

  • DavisMTL Alex Davis (@DavisMTL) reported

    I now get at a minimum of 5 automated calls per week about tax fraud or other (e.g. random Chinese calls). It's resulting in me never answering my phone now. Why am I paying for this ****? @Fidomobile @CRTCeng how is this being addressed?

  • jtbrazier JTB 👊 Consumer Advocate 👊 (@jtbrazier) reported

    @Fidomobile Do you support the APPLE Watch? Can I add it to my Plan?

  • RySpectra Ryan White (@RySpectra) reported

    @FidoSolutions Right, so that's an MMS, not visual voicemail, so...like... TIL: @Fidomobile doesn't support visual voicemail on Android but you can buy a hack from them for $7 a month that uses tech that was cool in the mid-2000s to try and emulate it...

  • RySpectra Ryan White (@RySpectra) reported

    TIL: @Fidomobile still doesn't support visual voicemail for Android... It's been supported in the OS for 5 years now.

  • lifesalie102 Jen (@lifesalie102) reported

    How do I file a harassment complaint about @Fidomobile

  • kayboo832 Kadeisha Price (@kayboo832) reported

    @FidoSolutions @Fidomobile Worst service ever in these challenging times and no support whatsoever. Been a loyal customer for years and still no support when you need it the MOST!!!!

  • TossedWarrior Anas Ashraf (@TossedWarrior) reported

    @Fidomobile what’s going on with your network in my area? I have been having outages all day!! I even called support and they set my network but it didn’t fix anything!! Wth!!

  • shollins77 Sarah Hollins (@shollins77) reported

    Hey @Fidomobile when did you start treating your long term customers so poorly? I’ve been with you guys since 2008 and I’ve never had such poor customer service as I did today. You used to value loyal customers, what changed?

  • lorneguse Lorne Guse (@lorneguse) reported

    @jahlovestyle @Fidomobile Fido has been having an issue keeping its word lately. My wife waited 5 weeks to find out the phone wasn't available. I would call them and cancel. Find another carrier.

  • lorneguse Lorne Guse (@lorneguse) reported

    So my wife just had a horrible experience with @Fidomobile. She ordered a phone advertised on their site. 5 weeks go by and no phone arrives. Calls to inquire on where her phone is and they tell her that they are out of stock and it's not available anymore.

  • tinythegiant Alex Perlstrom (@tinythegiant) reported

    @ShawInfo @Fidomobile Any chance of matching these plans for an existing customer?

  • MeenaRCShewani Meena S Sachdeva (@MeenaRCShewani) reported

    Another day with useless @Fidomobile, no one entertained my request for over 4 hours, I could not call, stores were closed. Enough of trouble and lack of customer focus, Going away from fido now

  • osmie Osmium Penguin (@osmie) reported

    Say there @FidoMobile, are you experiencing an outage right now? All of a sudden everyone in my household dropped to zero bars.

  • MeenaRCShewani Meena S Sachdeva (@MeenaRCShewani) reported

    @Fidomobile I switched my number to fido over 2hrs back but it is not working. tried everything I could but nothing seems to work. I can't even call fido customer care, I am getting number not registered error. wasted over 2hrs on a weekend. Please provide urgent support. Thanks

  • 724pine Justice 🇨🇦 (@724pine) reported

    hey @Fidomobile my daughter's cell not ported over properly. You have no phone help! WTF?

  • sarabianadvntre SarIZ (@sarabianadvntre) reported

    @Fidomobile is the absolute worst internet service. PLEASE NEVER PAY FOR THIS BS. YOU HAVE BEEN WARNED.

  • N_I_N_Z 3NNE (@N_I_N_Z) reported

    @Fidomobile why do u guys charge $15 for a paper copy of a customer’s billing? Although a notice has been sent out that in store payments would no longer be available? At least provide a mail in notice including our account number to pay for. So we can set it up in the bank. 😤😤

  • SheenaMarissa Sheena Marissa (@SheenaMarissa) reported

    @FidoSolutions @Fidomobile - can you tell me why a customer care rep knows I'm having internet issues and asks to cancel your internet service and not even care to keep business for a 10+ customer ??? #norespect

  • SheenaMarissa Sheena Marissa (@SheenaMarissa) reported

    Cant believe @Fidomobile has not been able to rectify my modem issue since 9am. They made me go to a store to pick up a new modem, not updating in the system, tossed around 5 different dept and told me I am to be without internet for the long weekend for the system to update.

  • DaniRosaa_ Peggy Bundy (@DaniRosaa_) reported

    Man I am sick of @Fidomobile ! @FidoSolutions you guys had me on hold for almost damn well 40 minutes just to get hung up on??? Fix up, I’m always having problems with you guys.

  • ahmadokaz9 ahmadokaz (@ahmadokaz9) reported

    @fordnation Please Please we want a solution for this internet @ontario has the worst internet in the world, my internet is @Fidomobile, we pay a lot of money for nothing real nothing

  • deni19402422 deni (@deni19402422) reported

    @Fidomobile (3) plan? NO compensation for the accessories he purchased for BOTH phones (cases, chargers, screen protectors) and no compensation or honor system for his MONTH long patience with your horrible team. ABSOLUTELY AWFUL #fidosucks

  • deni19402422 deni (@deni19402422) reported

    @Fidomobile (1) Terrible company! My boyfriend paid on JUNE 13 fora new phone plan and pixel 4 with you. You delayed his order without notice. He called you every week asking status and how he'd be next in line for the next shipment of phones and that the promotion would still