Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Ottawa, Bolton, Montréal, London, Barrie, Mississauga, Toronto, Niagara-on-the-Lake, Fort MacKay, New Westminster, Prince Rupert, North Vancouver, Amherst, Dartmouth and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Bolton |
Phone | |
| Montréal |
Internet | |
| London |
Wi-fi | |
| Barrie |
Phone | |
| Mississauga |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Thakker
(@thakkerjay) reported
@rottingpear @Fidomobile Wow! That's a big outage!
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Em
(@Em56099077) reported
@Fidomobile service is down. Wifi and data seem to be fine. Oshawa, ON
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Stretch
(@StretchStudios) reported
@judes1487 @Fidomobile Any updates. Still blackout for me ..
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derek🇨🇦🏴
(@derek82) reported
anyone have phone problems with @Fidomobile ?
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Jenny Ciupa
(@jennyCiupa) reported
Sooo I have no service at 2 am. What Da heck @Fidomobile ?
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𝚍𝚊𝚖𝚗𝚠𝚛𝚒𝚐𝚑𝚝
(@_DamnWRIGHT) reported
@Fidomobile @FidoSolutions @Rogers why do I have no service ?
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☾
(@rottingpear) reported
@thakkerjay @Fidomobile Rogers is saying they have a fibre cut in Richmond hill, but I’ve been following this since 1am and I’m seeing people from Subury, BC and Calgary all say the same thing! No service, all different providers
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Robby🖤
(@Electric_robby) reported
Ayo @Fidomobile fix ur damn service this is so crap
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RAYMOND
(@RAYMOND49067044) reported
@Fidomobile I'm just sick of Fido's empty promises, and unfortunately, I have to use public media to call them out on it. Fido promised $200 device credit, per credit, by the 3rd bill, and after wasting 3 hours, I have not yet received a call from them to resolve this issue.
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Craig
(@large_mammal) reported
@ImOnAGuyatt @_SlickLivin_ @Fidomobile Down for maintenance
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Ankur Jain
(@AJTAGTW) reported
@Fidomobile my services are not working for the past 3 hours and the best support i am getting is a chat bot asking me to call in morning at 9 am??? This is GARBAGE customer support and it is ridiculous to leave a customer stranded.
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Vineel Jayanth
(@VineelJayanthM) reported
@Fidomobile @FidoSolutions No service detected from past 30mins. Now that its too late, hoping resolution at least by day break! #NoNetwork #ServiceDown #BusinessContinuityProtocol?
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
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Sushiboy
(@__sushiboy) reported
@Fidomobile are you down right now in Vancouver BC? Can’t call anyone and data is not working as well
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Brad
(@Brad95752966) reported
@Fidomobile network down? It was good a couple of hours ago now nothing in Western Manitoba.
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Sushiboy
(@__sushiboy) reported
@judes1487 @Fidomobile Yes all 3 of my cell phones can’t call and data is not working
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Ty Guy
(@tyson145) reported
@Fidomobile @FidoSolutions what’s going on? My service has dropped. Is there an issue in the Whitby/Durham area?
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Karim
(@kimocone) reported
@Fidomobile your network is down and people can't make or receive calls. Can you please investigate and confirm?
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Lacey
(@Brown_Sugar21) reported
Currently without service in Oakville..what’s happening @Fidomobile ?? Downed tower??
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Taylurr
(@taylurrmariee24) reported
@judes1487 @Fidomobile Same problem in Pickering!
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hee haw
(@ImOnAGuyatt) reported
@_SlickLivin_ @Fidomobile Fido is Rogers sister company and my phone is down too 😫
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sneakybeni
(@bendayan23) reported
@deahgee @Fidomobile No network here too, no phone reboot gonna help here lmao
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Lacey
(@Brown_Sugar21) reported
Currently without service in Oakville. Thankfully wifi works for some things. What’s happening @Fidomobile @FidoSolutions ?? Is there a downed tower or something??
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adam b
(@adambugs86) reported
@Fidomobile @FidoSolutions I’ve had no internet and haven’t been able to make phone calls for 4 hours. What ********?
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Kashif Nouman
(@kashifnouman) reported
No network coverage. I have two mobile phones with @Fidomobile and both appear to be out of service. What’s going on?? @FidoSolutions
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gM
(@giftyminhas) reported
@JoeSquire @Rogers @Fidomobile Too bad
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Jay Thakker
(@thakkerjay) reported
@rottingpear @Fidomobile Yeah, still no service.
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Hayme Torres
(@JaymeeTorres) reported
@giftyminhas @Rogers @Fidomobile Damn! I thought only mine having a problem
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Tammy Beaver
(@TammyBeavr) reported
@Fidomobile hi, is the network down? I have 3 lines with you and none are working.