Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Calgary, Toronto, Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon, Vancouver, Okotoks, Grande Prairie, Chilliwack and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Toronto |
Phone | |
| Ottawa |
Internet | |
| Kitchener |
Phone | |
| Ottawa |
Total Blackout | |
| Richmond Hill |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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mmblanc
(@mmblanc87) reported
@FidoSolutions @Fidomobile thanks for ignoring me. I think a different service might be an option for me since my contract is up next month... @TELUS got any good deals?
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dr jekyll is a woman
(@kvtchv) reported
is there any way I can connect my phone to different network/provider for a bit? I have stuff to do today and @Fidomobile has been down since midnight
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luke
(@motivesobvious) reported
@Fidomobile So wsg? Why my mf service down when i pay my bills on time and fully I want a refund or free phone for this Lets fight ***** wsg
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Vishal
(@VDMehta1975) reported
@Fidomobile we have no network connection in Coquitlam...what's happening
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Angelo
(@athantos22) reported
@Fidomobile why is your service so ****? Why am I paying an arm and a leg not to have a phone working this is ridiculous
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CITRINETHEDREAM
(@citrinethedream) reported
@Fidomobile @FidoSolutions when will the network be up and running ? This is severely impacting my day !
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Naman Mediwala Shah
(@MediwalaShah) reported
@Fidomobile @FidoSolutions I’ve had no service since last night 7 PM. Is there an issue with the service I need to be aware of. This is so inconvenient 🙈🙈🙈🙈
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gris
(@grissca) reported
@Fidomobile I don’t have phone signal? Please advise?
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile @chatrmobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, pls stay on the line & confirm your location info.
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seerath
(@seerathpalak) reported
I mean the line been hella dry... but still **** y’all @Fidomobile
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Jay Ivaree Furlan
(@jayivareetattoo) reported
@Fidomobile hi fido my mobile phone hasn't had service all day?
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Vivian H
(@Vivalulu2) reported
@ckremidas @Fidomobile There's an outage all through Canada.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jan Ole Peek #StayHome
(@ChalkOne) reported
@Fidomobile expecting a refund for today’s **** show on my next bill.
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heath🖤
(@fuckyourfate) reported
Would be GREAT if @Fidomobile knew how to supply working service to their customers Due to verifications via SMS- I can't get into any of my accounts for work. All day. So not only are you charging me for this trash service, but now costing me money from work? Ridiculous.
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Bright
(@Bright48800994) reported
@Fidomobile is there a service issue?
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Brittany Schmiedtke
(@BrittSchmiedtke) reported
This @Rogers/@Fidomobile service interruption is really inconvenient. How much longer until a resolution?
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gabby
(@gabbyhumenik) reported
Hi @Fidomobile can u give me service please
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DouDou
(@momoseye92) reported
No network, expensive bill 👎🏿👎🏿👎🏿 @FidoSolutions @Fidomobile
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Easybreezy
(@Easybreezy0722) reported
@FidoSolutions @Fidomobile fix your problem. I can’t talk **** on Twitter.
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SJ👑
(@sjpjxo) reported
Bruh wtf i need to use my phone @Fidomobile @FidoSolutions fix up my yuteeee
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Stuart Gatz
(@Stugatzzz) reported
@Fidomobile C'mon, what company let's a outage go more than a hour or 2?? Are you guys F++kin new??
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joie f.
(@sorelgirl) reported
@Fidomobile what is happening I don’t have signal at all!? I can’t even make phone calls, how could I work on today!? No calls, no text, unless I am connected to wifi!!
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Zoey ✨
(@smolzoey) reported
@Kutarin_ @Fidomobile I've got service with my carrier surprisingly, was able to call my voicemail just fine.
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Oluwadamilola
(@anti_dami) reported
@Fidomobile what’s happening today?... I can’t make calls and the network is down..
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, it’s important to stay on the line & confirm your location info.
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jeffik
(@jeffik) reported
so seems @FidoSolutions / @Fidomobile are in complete Breakdown #FAIL
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Lifastic
(@Yara53001449) reported
@PratikKathesia @Rogers Fido still down , not able to make calls @Fidomobile
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tyler
(@noraehnhoj) reported
@kvtchv @Fidomobile @FidoSolutions Fido is owned by Rogers and I’m pretty sure their entire network is down rn :(
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Catherine 🇨🇦 #BIPOC Lives Matter
(@WetCoastLiving) reported
@Fidomobile any update on the mobile outage?