Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Ottawa, Bolton, Montréal, London, Barrie, Mississauga, Toronto, Niagara-on-the-Lake, Fort MacKay, New Westminster, Prince Rupert, North Vancouver, Amherst, Dartmouth and Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Bolton |
Phone | |
| Montréal |
Internet | |
| London |
Wi-fi | |
| Barrie |
Phone | |
| Mississauga |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ditz McGenius 🇨🇦
(@DitzMcGeee) reported
@garethwaite @Fidomobile Rogers lines down Canada wide my cell isn't working
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KH
(@kuda_hove) reported
@Fidomobile needs to fix whatever is going on with their network today.
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Wendy Mac Donald
(@98_mac) reported
@Fidomobile please fix my phone service, I have a vaccine to register for today!
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Alexandra Hachey
(@alex___megan) reported
@Fidomobile am I going to get a discount off my bill for this service interruption? You guys charge for every minute we use your service
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Des-ree James
(@DesreeJames) reported
@Fidomobile is there an outage going on, I heard it from a friend and I can only do emergency calls right now... Shouldn't fido put out something about this??? Rogers did and I believe Rogers and fido are sister companies...
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Mike (S)mall aka Little Mike
(@kid__canada) reported
I wonder with this massive network failure if @Fidomobile would give us all of us affected a credit on our next bill? #gladforwifi
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Sc Lala
(@IKRAVEMUSIC) reported
Changing network and number @Fidomobile @Rogers big fail. Imagine those with an emergency?
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Sc Lala
(@IKRAVEMUSIC) reported
Is anyone else experiencing NO SERVICE with @Fidomobile @FidoSolutions today? This is crazy!
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Liem Hackett
(@imliemdotcom) reported
@Fidomobile @Rogers WTF man
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Daniel
(@DanTurismo001) reported
@Fidomobile I’ve got no data nor can I make calls since around 1am. Your website doesn’t indicate there’s any problems. Any idea what’s going on?
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yash savaliya
(@SavaliyaYash) reported
Hey @Fidomobile @FidoSolutions I and my friends with Fido network are unable to access internet since this morning. We are not able to call or receive any calls. Any update on this issue?
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N
(@P12Nik) reported
Why is Fido down? @Fidomobile @FidoSolutions
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Anmol Dhillon
(@anmoldhillon77) reported
Fido is down in Vancouver , How long i have to wait . No Calls or Mesgs @Fidomobile @FidoSolutions
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kristina agosti
(@MsAgosti) reported
@FidoSolutions What if there’s an emergency and someone needs to call 911? @Fidomobile @FidoSolutions get your sh$t together girl
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Tim-Wit
(@timlewisgeddes) reported
@Fidomobile no service in Thorold? WTAF?
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trish gibson
(@gayrainbow) reported
@Fidomobile any news on when service will be restored?
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Jacquie A
(@jacquieeeea) reported
At least my Rogers wifi works but I need to make phone calls for work so @Fidomobile FIX UP 👏🏾👏🏾
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RCC
(@RCC22064875) reported
@CP24 This is ridiculous we pay a s9 much for this service @Rogers @Fidomobile
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Jared Purdy
(@jaredpurdy) reported
@Fidomobile Is Fido currently experiencing Canada wide cellular service disruptions as is with Rogers? I can't use my phone.
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stephen albert
(@stephenalbert11) reported
@kolga @Fidomobile My service has been on an off all morning. Some businesses cannot connect to their credit card payment system.
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Kevin Hilberdink
(@pillyboy44) reported
@Fidomobile @LidoPimienta @WitchProphet I need my phone to make a vaccine appointment as they confirm your number by text. So if you guys could get the network going that would be awesome.
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ゾイ (Zoi)🐙「日本語やり込み。翼をください」
(@TheRealZoi) reported
@Fidomobile Is your SMS service down? I cant send SMS anymore today.
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Lindsay Benavides
(@linzbenavides) reported
@Fidomobile wtf is going in with my network!!! I'm expecting a very important call! I need my phone back up!
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Shanker Bhardwaj
(@shankerbhardwaj) reported
@Rogers @Fidomobile Haven't had any service since early last night (April 18th, 2021). Our third lock down. Can't work, can't leave the house. @Virgin Internet down since Saturday! We are a joke to you.
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Thomas Egon Zobiak
(@zobiak5) reported
@FidoSolutions Not really! I wasted 8 h trying uber and talk with representatives with out any compensation! We pay full bills, but don’t have the service in order to work. Shame on @Fidomobile
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t.babyy 😈
(@tafss_xo) reported
LMAO how is Fido gonna send me my bill at 5am this morning for them to now not have service?!? what... @Fidomobile fix this LOL
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kent
(@alpha_diy) reported
@Rogers @Fidomobile prepare to give your customers some money back for nationwide wireless service failure. #rogersoutage #fidodown #mobileoutage
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sumant
(@sumantnitjsr) reported
@Fidomobile Are there any known mobile network outage in Brampton. I dont have any coverage since this morning
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Angelica Auch 🇻🇦🇵🇭🇨🇦
(@AngelicaAuch) reported
Is @Fidomobile down? I have no service right now. #yeg