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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Fido problems in the last 24 hours
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Total Blackout
Fido Outage Map
The most recent outage reports and issues originated from Toronto, Montréal, Ottawa, Hamilton, Brampton, Oshawa, Clearwater, Cambridge, Vancouver, Laval, Outremont, Waterloo, Caledon, Surrey and Mississauga.
Fido CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Fido Issues ReportsLatest outage, problems and issue reports in social media:
So @Fidomobile has a Refer A Friend program offering both people a free month. Been going on since May (but I never heard a thing). I convinced Jordyne to switch to Fido, and the following night, I found out about the program from an email. Now they tell us we can't benefit. Wtf?
Worst customer service @Fidomobile 👏🏻
@Jaspree99730036 @Fidomobile Their customers service sucks 😤
@Fidomobile your service is brutal for 45.5 degrees North -79.9 West..most times all weekend NO service in an area that should be LTE coverage.
@Fidomobile is not what it used to be anymore. I see myself forced to end a 7-years-old service from Fido because, apparently, a Fido agent misinforming a client and the client acting on false information is now the COSTUMER'S fault.
@FidoSolutions @Fidomobile I tried returning phone after 1 day and was refused?!!!! WHY?! 😡Need help, please.
@Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.
holy **** the @Fidomobile app is ***. i’ve been trying to log on for the past two weeks and it won’t work.
Yeah i think it’s time to cancel all my lines with @Fidomobile
Hey @Fidomobile what's going on? I haven't been able to make calls. Your site says there's no issues but I've had them all day in both Kingston and South Frontenac.
@Fidomobile Hi, I don’t know what’s wrong but I don’t have any cellular service since last night at 8. I’ve reset the network settings, restart and airplane mode but it still doesn’t work.
@ReikoReis @Fidomobile Smh,They always give people a runaround on issues like this, try out (incs.unlock) on instagram to get it unlocked, they helped me out with mine
I'm in downtown Winnipeg and on @Fidomobile I'm flipping between 3G and 2 bars of LTE and data is cutting out. Had other problems with FIDO's network from Barrie to Port Dover. It's 2021 Fido and it's not like you're a discount network.
Please share previous tweet, @Fidomobile is trying to scam my momma out of 1700$ … like TF, which is wrong 😑😒#compagnieScam#blameGame this time the customer is actually right
@Fidomobile @FidoSolutions Phone not in stock online. Have to go to a store. Why won't you waive the $50 service fee for the inconvenience which is no fault of the customers?
@Fidomobile issue phone saying mobile network Unavailable. My daughter is with someone else gets is saying the same thing. Any info thanks PEI Canada.
@kealune @Fidomobile iphones have **** security and there's nothing you can do to change my mind about them
Just a warning that @Fidomobile is offering a deal where increasing your plan by a few bucks will give you more data, but they'll fail to mention that any discounts you had will be nullified so your plan will actually increase by a lot more. Be careful, because it's irreversible.
@kealune @Fidomobile I gave up on iphones tbh. They'll always have those dumbass issues. I had so many iphones and they all went to **** after a few months
@kealune @Fidomobile they are that good i **** you not pls consider going with them over Bell or Rogers, those 2 companies don’t deserve your $$ the more you support Bell/Rogers the more they get to stay being the only popular companies & charging ridiculous prices plus Fido is gay asf ty goodbye
Switched from @koodo to @fidomobile and was charged the tab bonus for my year old phone. Reason for switch: zero bars. Apparently I should have called koodo to try to fix anyway. Is that really something you could have fixed koodo? #fineprint
@Fidomobile ****** service been pissin me off with the call drops who else is a better contender? 🤔
@Fidomobile absolutely and thoroughly disgusted by the customer service received from fido! Being yelled at instead of helping. Shame on you for treating your customers badly and then ensuring that they can't speak to any other associate! This is what you get for years of loyalty
@Fidomobile guys your home Internet service wait times are atrocious! Some of us are stuck at home in quarantine. We cant spend time standing outside making calls if we need assistance. And the phone signals in basement homes are not great!
@FidoSolutions @Fidomobile #fido Current customer here, good history , got an offer 25gb for $55 but if I cancel, you'll call me with $45 offer. How does that make sense?
@Fidomobile is there an email for customer support?
@Fidomobile i don’t understand why you think I would wait up to 48 hours to receive a call back when my internet is down RIGHT NOW and I need to work RIGHT NOW
@Fidomobile called to ask about internet connection. Your rep didn’t know the answers to my questions and customer service supervisor Daniel refused to speak to me.
@Fidomobile I got chrged $50 for LD calling for July. LD is already included in my plan since i get into contract with FIdo from Nov 2019. It's not mentioned any end date of the LD service in contract. These are fraudulent charges and needs to be taken back.
@Fidomobile My wifi has been down since Friday and a technician is coming today. I have summer school and have been using my dad's data and it's about to run out so what do I do? Shouldn't my parents get free data to make up for this