Fido Outage Report
Why is my Fido service not working?
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Toronto, New Westminster, Mississauga, Prince Rupert, North Vancouver, Amherst, Ottawa, Dartmouth, Peterborough, Montréal, Dorval, Parksville, London, Bradford West Gwillimbury and Vernon.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| New Westminster |
Internet | |
| New Westminster |
Phone | |
| Mississauga |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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OrlandoMagic
(@kingmagemtl) reported
I swear am loosing hella bread @Fidomobile get your **** together
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David Bowler
(@dwbowler) reported
@Fidomobile We do not have any phone service.
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MAUREEN.
(@mascarlett_) reported
@Fidomobile is there a problem with the network? Cause my sister and I can't receive or make calls.
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Tai Bido
(@teebido) reported
@Fidomobile @Rogers what is going on with the network, calls are not connecting #fidodown
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Judes Dickey
(@judes_dickey) reported
@Fidomobile Is the network down in Montreal? I cannot maqke or receive calls, and have spoken to a few other fido users that are having the same problem.
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M Robillard
(@M_Robillard1) reported
@FidoSolutions @judes1487 8 hours later and you are still having issue with your service where it's a rolling in/out service throughout Canada, smh, did you @Fidomobile get hacked???
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JManroe
(@mmanroe__) reported
Um @Fidomobile , fix it
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ewa P
(@follow_ewa) reported
@Fidomobile mobile data hasn't worked since yesterday. I can't make phone calls. When will these issues be resolved?
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Luis R. Zuniga
(@luisrzuniga) reported
@judes1487 @Fidomobile Not working for me 8:17 am.
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Greg Monbo
(@gregmonbo) reported
@Fidomobile hey Fido, are you guys down ? No cell service, can’t load the app or your website
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SssoullesOne
(@SssoullesOne) reported
@Fidomobile @FidoSolutions It’s been over 8 hours of no Service on Fido cell network. Still down. No Service since 1 am
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CxRx🏴☠️ 2020 APN Cosplay Cam & Cammy Social Icon
(@CaitieRage) reported
Is anyone else on @Fidomobile having issues today because my bill is completely paid off and my phone is disconnected? The site's chat keeps giving me an error and I can't call. I tried to set up wifi calling but it requires sending me a text code. There are no payphones around
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Bobby Garabet
(@BobbyGarabet) reported
@FidoSolutions Why is this **** not front and centre on the Fido main account, but hidden under a solutions account? People that pay expect transparency and clarity. @Fidomobile @FidoSolutions
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peachesagain
(@peachesagain) reported
@Fidomobile I have no network service this morning. help, please.
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Aliciaa
(@_aliciaab) reported
Anyone with @Fidomobile have issues with their service today? Or is it just me 😩
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Andrea♕
(@_andreaaXo) reported
@Fidomobile my data and service isn't working!!!???
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DarrellD 🍻
(@DDindial) reported
@legitmarino @Fidomobile Yup. Fido/Rogers + internet down since 1am. Affecting some other cell providers as well
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HarryHoudiniMTG 🇨🇦
(@HarryHoudiniMTG) reported
@Fidomobile my data on my mobile plan isn't working. ETA on a resolution?
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timelapse
(@timelapse001) reported
@Rogers @Fidomobile Both carriers are completely down from last night and there is no single statement from any of them! Something fishy is going on!
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peachesagain
(@peachesagain) reported
hey @Fidomobile I'm getting a network not available notice on my phone. can't make phone calls, can't receive phone calls, can't e-mail. why?
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Michael A Marino
(@legitmarino) reported
@Fidomobile Is there an outage for Fido users right now?
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MVH
(@THR1LLH0USE64) reported
No @fidomobile data service all day... what is going on??
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Fatima Zee
(@fatimazaheer91) reported
@Fidomobile hi. I don’t have any network today. Could you please troubleshoot this for me?
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SssoullesOne
(@SssoullesOne) reported
@FidoSolutions @Fidomobile It’s been over 8 hours of no Service on Fido. Cell network Still down. No Service since 1 am.
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Tracy
(@Fosters_mom_14) reported
Happy Monday to #FIDO customers. We have no cell service 👏🏼👏🏼👏🏼 @Fidomobile will hopefully let us know when or what is happening. #Ontario
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Hiten Thakker
(@hiten_thakkerPT) reported
@Fidomobile @FidoSolutions Seems like there is no mobile network ...had a tough time with essential communication and navigation...not happy at all.
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Arpit
(@arpitshah_9) reported
@FidoSolutions @Fidomobile - Network outage since 1am. Please fix this prior to 9am. It's a working Monday and need the network back up !
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Bobby Garabet
(@BobbyGarabet) reported
@FidoSolutions @Fidomobile And why not front and centre inside the damn app in bold red letters so people don't think it's their damn devices. Of course that would be far too brilliant. #idiots #fido
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Hippietrippie
(@Hippietrippie3) reported
@Fidomobile Terrible service provider!!! I am switching carriers immediately. You continuously prove to be incapable of providing the services we as customers pay for.
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Onyee J
(@onyee_j) reported
@Fidomobile @Rogers cellular service down. Can’t make calls and no data.