Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Toronto, Terrace, London, Aberdeen, Vancouver, Calgary, Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Terrace |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| Aberdeen |
Phone | |
| Vancouver |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anahita
(@anahitarmp) reported
From last night 11pm, I found out my Fido sim card is not working (complete service interruption). I do not have a landline phone and no wifi at home. @FidoSolutions when does this problem fix? Now I just connected some unsecured public Wifi! @Fidomobile
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Rahul Bagdai
(@rbagdai) reported
@Fidomobile @FidoSolutions what's hoing on? It's been 11 hours of downtime in cell service? I am missing out on so many important calls, messages / communication. Invest less on social campaigns, more on keeping services running efficiently. Not done.
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JJ
(@JJtheHoser) reported
@WillyNaylor @Fidomobile My Fido service has been spotty. I have signal now but not getting texts
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Bee Wheatley
(@BeeWheatley) reported
@KevinCYVR @Fidomobile Experiencing the same thing. I heard @Fidomobile has been down since midnight.
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Danielle Petersen
(@DaniPetersen_) reported
Not me scared I hadn't paid my #Fido/@Fidomobile bill this morning bc I had no service. Technology - it's a love-hate relationship.
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Chinnasz
(@jchinnasz) reported
@flimgordon @Fidomobile they powered by Rogers i believe n Rogers down for the count today
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Edizon
(@emsobrepena) reported
@Fidomobile unbelievable, there are network interruption and you didn’t even warn us.
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Arjiv Kudhail
(@Safari_int) reported
@Fidomobile @LidoPimienta @WitchProphet Hey Fido your service is down it’s 4 hours now I can’t connect to my kids .
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Mr. Mejustik ~ Heavy Hitter DJ
(@mejustik) reported
As I type this using my current @TELUS service, I'm having serious second thoughts about switching back to @Fidomobile considering Fido's been down since late last night
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Pam
(@Legenddreamer_) reported
@CiViiLy @Fidomobile Yep. Rogers, Freedom included in that. Intermittent reports of cell/data service issues with Bell, Telus also.
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RAJU
(@RAJ009F) reported
@Fidomobile No network service in my mobile.
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DADILAC
(@KevCampodonico) reported
@Fidomobile still down??? Common now fix this service
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Arpit
(@arpitshah_9) reported
11 hours and still no network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !
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Arjiv Kudhail
(@Safari_int) reported
@legitmarino @Fidomobile Hey Fido your service is down in whole Edmonton I can’t connect to my kids please fix .
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Ali Mazhar
(@dextroo) reported
Is @Fidomobile down in Calgary. No service ??
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Bharath
(@bharathbkd) reported
@Fidomobile When are you going to fix the network down issue? Its been almost 2 hrs since the services went down.
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RAJU
(@RAJ009F) reported
@Fidomobile No Mobile network in Ajax.
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Diala
(@didialala) reported
@Fidomobile i havent been able to use my phone data or service since the morning!!!!! wtf!!!!!!!!!!!!!!!!
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missey marko🌸
(@misseymarko) reported
@Fidomobile why do I have no service?
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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kyle
(@prutang840) reported
@Fidomobile cmon fido I wanna use my phone. Where's my discount for this interruption??? What if my kids school had a emergency. Fml
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missey marko🌸
(@misseymarko) reported
Anyone in the white rock/south surrey area without @Fidomobile service?
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Shhhhh
(@Robert20181184) reported
@Fidomobile fix this bs, IM NOT HAPPY 😡
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Karen Korchinski
(@KarinKorchinski) reported
@Fidomobile when will service be back up and running in Vancouver ?!!
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Bee Wheatley
(@BeeWheatley) reported
@MarcosVanChile Experiencing the same thing. I heard @Fidomobile has been down since midnight.
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simon🌾
(@yegsimon) reported
@Fidomobile I haven’t been able to dial out all morning. Fix it now you greedy rats.
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DL
(@DLTWENTY3) reported
@Fidomobile why hasn’t there been any tweets from you to let us know that your service is down? You’re not using social media properly.
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Arpit
(@arpitshah_9) reported
11 hours and still not network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !
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Arnab Tumpy
(@Filmchopath) reported
Is @Fidomobile down today?
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Bharath
(@bharathbkd) reported
@Fidomobile When are you going to fix the network down issue? Its been almost 2 yrs since the services went down.