Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (37%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Toronto, Grande Prairie, Chilliwack, Ottawa, Bolton, Montréal, London, Barrie, Mississauga, Niagara-on-the-Lake, Fort MacKay, New Westminster and Prince Rupert.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Grande Prairie |
Phone | |
| Chilliwack |
Phone | |
| Ottawa |
Phone | |
| Bolton |
Phone | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Robertson
(@SnypeR420) reported
@Fidomobile so only Fido and Rogers is down nation wide? WTF IM SURE OTHERS HAVE IMPORTANT THINGS TO DO ! Fix your crappy network and give everyone affected a free month if service or something cuz this is BS
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Nima
(@nima_ab) reported
It seems both @Fidomobile and @Rogers are down in Vancouver.
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heath🖤
(@fuckyourfate) reported
Would be GREAT if @Fidomobile knew how to supply working service to their customers Due to verifications via SMS- I can't get into any of my accounts for work. All day. So not only are you charging me for this trash service, but now costing me money from work? Ridiculous.
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gabby
(@gabbyhumenik) reported
Hi @Fidomobile can u give me service please
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Bright
(@Bright48800994) reported
@Fidomobile is there a service issue?
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Vivian H
(@Vivalulu2) reported
@ckremidas @Fidomobile There's an outage all through Canada.
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claire "B.S." mo
(@clairebsmo) reported
@Fidomobile my cell network is downnnn and I need it for worrrrk. Fix it plz
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mmblanc
(@mmblanc87) reported
@FidoSolutions @Fidomobile thanks for ignoring me. I think a different service might be an option for me since my contract is up next month... @TELUS got any good deals?
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SJ👑
(@sjpjxo) reported
Bruh wtf i need to use my phone @Fidomobile @FidoSolutions fix up my yuteeee
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Oluwadamilola
(@anti_dami) reported
@Fidomobile what’s happening today?... I can’t make calls and the network is down..
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Easybreezy
(@Easybreezy0722) reported
@FidoSolutions @Fidomobile fix your problem. I can’t talk **** on Twitter.
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seerath
(@seerathpalak) reported
I mean the line been hella dry... but still **** y’all @Fidomobile
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luke
(@motivesobvious) reported
@Fidomobile So wsg? Why my mf service down when i pay my bills on time and fully I want a refund or free phone for this Lets fight ***** wsg
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gris
(@grissca) reported
@Fidomobile I don’t have phone signal? Please advise?
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Angelo
(@athantos22) reported
@Fidomobile why is your service so ****? Why am I paying an arm and a leg not to have a phone working this is ridiculous
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jeffik
(@jeffik) reported
so seems @FidoSolutions / @Fidomobile are in complete Breakdown #FAIL
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DouDou
(@momoseye92) reported
No network, expensive bill 👎🏿👎🏿👎🏿 @FidoSolutions @Fidomobile
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Mike Alexander
(@Mike50hi) reported
@Fidomobile LTE still not working...!!! #FIDO
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CITRINETHEDREAM
(@citrinethedream) reported
@Fidomobile @FidoSolutions when will the network be up and running ? This is severely impacting my day !
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Brittany Schmiedtke
(@BrittSchmiedtke) reported
This @Rogers/@Fidomobile service interruption is really inconvenient. How much longer until a resolution?
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, it’s important to stay on the line & confirm your location info.
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Prateek Guddoo
(@TeekPr) reported
@Fidomobile @FidoSolutions I almost missed my exam, how much more longer will it take for me to get my network back?
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Mrs.B
(@MrsB63834685) reported
@Rogers @Fidomobile Im not able to send my child with disability to school today because of your failure. As a parent of a disabled child, I need to be constantly available to the school in case of an emergency. Since they will be unable to reach me today, my child misses school.
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Stuart Gatz
(@Stugatzzz) reported
@Fidomobile C'mon, what company let's a outage go more than a hour or 2?? Are you guys F++kin new??
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joie f.
(@sorelgirl) reported
@Fidomobile what is happening I don’t have signal at all!? I can’t even make phone calls, how could I work on today!? No calls, no text, unless I am connected to wifi!!
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: With the ongoing @Rogers @Fidomobile @chatrmobile issues we’re still receiving 911 calls but critical caller info is not available to our call takers. If possible, use a device serviced by a different carrier. Otherwise, pls stay on the line & confirm your location info.
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Vishal
(@VDMehta1975) reported
@Fidomobile we have no network connection in Coquitlam...what's happening
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Zoey ✨
(@smolzoey) reported
@Kutarin_ @Fidomobile I've got service with my carrier surprisingly, was able to call my voicemail just fine.
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Nima
(@nima_ab) reported
@BBrrrright @Fidomobile @Rogers ****🤬🤬