Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Niagara-on-the-Lake, Fort MacKay, Toronto, New Westminster, Mississauga, Prince Rupert, North Vancouver, Amherst, Ottawa, Dartmouth, Peterborough, Montréal, Dorval, Parksville and London.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake |
Internet | |
| Fort MacKay |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| New Westminster |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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La pioche
(@Ogupd) reported
@Fidomobile fix up
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M S _ Canada 1st
(@lupdincampulung) reported
@Fidomobile no service
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Kane Army DSZ
(@DeepTakkar3) reported
@Fidomobile Teach your customer service on how to talk to your damn customers. Ridiculous and a minus 5 for your that aspect and hopefully you fix that damn outage. Just because of your issues, missing on so many urgent calls. Pay so much than others and yet get to suffer.
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@CRTCeng please speak with @Fidomobile and @Rogers as both of their networks are down for more than 12 hours. #monopoly #fidodown
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Tess
(@iamtesya) reported
@Fidomobile is there a system failure with Fido today? My phone says no service..
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BeeSweet🌸
(@xo_beesweet) reported
@Fidomobile tell me why I'm paying $130 a month for your network to work half the time? You guys have costed me $1000 for missing calls to work and for my boss to tell me my phone is out of service. Explain I'm all ****** ears #fidosucks #fidodown
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Winston
(@vinzirew) reported
@Fidomobile what is going on FIDO is down since this morning
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BeeSweet🌸
(@xo_beesweet) reported
@Fidomobile seriously I've been a long term customer and this is the ****** network I get for paying through the ****** *******
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Hunar malik
(@HunarMalik) reported
@Fidomobile is unbelievable! You didn’t even acknowledge this outage on your social platforms. I have 3 lines with FIDO and none of it has coverage. I’m too devastated at this time.
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🐝win
(@hmmbee) reported
Hey @Fidomobile what’s happening with your network in Vancouver today? There’s no service!
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Hunar malik
(@HunarMalik) reported
@legitmarino @Fidomobile @Fidomobile is a unbelievable! They didn’t even acknowledge this outage on their social platforms. I have 3 lines with FIDO and none of it has coverage. I’m too devastated at this time.
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lisa
(@lisaeoxox) reported
**** @Fidomobile I paid $530 bill a month and a half ago to turn my phone back on and they shut it off again today because I owe 250.00. How i owe that in a month and a half is beyond me. Time to go to a different company
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Photoshop and Chill
(@ChillPhotoshop) reported
@keithwattsradio @DesreeJames @Fidomobile Where did you get the estimated time of return to regular service?
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🇬🇧RaymondScott🇨🇦
(@rjscott94) reported
@Fidomobile better give the customers something for this crap!
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Souvik Majumder
(@Souvik_Dec25) reported
@Fidomobile there is no network in my mobile for past 3hrs. I am expecting some urgent calls. When can I expect the network to come back ?
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Renée
(@renee_salvatore) reported
@Fidomobile my text message aren't sending. is there an issue with the network?
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Touching
(@wearetouching) reported
Hey @Fidomobile @FidoSolutions. Ive been without cell service for 4 days now. I’ve been on hold for over an hour. Your website login isn’t working - believe me, I’ve tried EVERYTHING. Can someone please reach out?
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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SNOWY
(@SnowyChops) reported
@Fidomobile I have no service?
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Brigitte Cheong♡
(@brigittemegan) reported
@Fidomobile @FidoSolutions @Rogers umm hello?! I don’t pay a lot of money to have an outage here!
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Anna Reyes
(@Reyesnna) reported
@Fidomobile is the Fido down? I can’t seem to be getting my network working.
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Jimmy
(@__jimmyneutron) reported
@Fidomobile @LidoPimienta @WitchProphet Yall charge me of using too much of your service, so now i expect to charge you for the fact i dont have service. I expect 100 for every hour of no service, dont want your apologies or inconvenience bs, you dont take apologies as payment for the bills do ya?
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Blind Optics
(@blindoptics) reported
No phone service since last night, wtf @Fidomobile
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Alejandro Cubillos
(@bobui5) reported
@Fidomobile any updates on your network services?
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Sarvesh Vora
(@ZenDranZer) reported
@Rogers @SuspectHQ I'm a @Fidomobile user and my network was off since morning. 10 minutes before I got the signal back. Good job guys!
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abdullah
(@badshahobadshah) reported
@Fidomobile bro where the service at?
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akaXavierGalaxy
(@akaXavierGalaxy) reported
@Fidomobile what's going on with service?
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cleavon
(@mr_francis17) reported
@royce_rebs @Fidomobile I feel your pain my phone is not working at all no network service at all
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ARIES SZN ⚡️
(@Itskeyshh) reported
Haven’t had service alllllll day @Fidomobile 🙄