Fido

Fido Outage

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

 No problems detected at Fido

Fido problems in the last 24 hours

Fido Outage Chart 10/25/2020 03:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 81.93% Internet
  • Wi-fi 7.23% Wi-fi
  • Phone 7.23% Phone
  • E-mail 1.20% E-mail
  • Total Blackout 1.20% Total Blackout
  • TV 1.20% TV

Fido Outage Map

The most recent outage reports and issues originated from Toronto, Montréal, Mississauga, Brampton, Thornhill, Milton, Oshawa, Barrie, Vancouver, St. Catharines, Mercier, Cocagne, Québec, Cambridge and Burnaby.

CanadaToronto Internet
CanadaMontréal Internet
CanadaToronto Internet
CanadaMontréal Internet
CanadaToronto Internet
CanadaToronto Wi-fi

Fido Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • tao_linda dancing cat (@tao_linda) reported

    @Fidomobile I am loyalrity customer for 10+years, and called CSR for a good plan and they didn't make this happen. I am very disappointed for Fido treated loyalrity customer like this. I am shopping round Kodoo, they all have good deal for new client.

  • pictor Mike Schilder🇨🇦 (he/him) (@pictor) reported

    @Fidomobile If I switch to another service, know that your website is a large chunk of the reason. It is a coin flip on whether I can even log in usually (today...not at all, other days, it might work). No, I am not that interested in following up on this point

  • meet19796 meet19796 (@meet19796) reported

    @Fidomobile this company doesnt know the true meaning of customer service. Fake promises, fake show off for help. Never be a part of this carrier.

  • meet19796 meet19796 (@meet19796) reported

    @Fidomobile It is Hilarious, 2nd complaint for this month, you guys need to upgrade communication between your employees, one gives promotional offer, second person denies it as first person did not put notes about that thing. Example of service getting worse....

  • harashiva NoName (@harashiva) reported

    @Fidomobile I can’t change my billing address. Error 502 shows up when I do that. Can you help

  • harashiva NoName (@harashiva) reported

    @Fidomobile I can change my billing address. Error 502 shows up when I do that. Can you help

  • leelastaar ' Leeeela (@leelastaar) reported

    Anyone else been having bad reception with @Fidomobile recently? Or is it just me?

  • MaMaMaliwat Amanda Maliwat (@MaMaMaliwat) reported

    @Fidomobile my bestie has had multiple fraudulent activities on her account and it's been reported dozens of times to you. You don't help her so it's my turn. I'll be blasting her story on every outlet, news and media source I can find! Suggest you resolve this with her asap!

  • brennenkovic Brennen (@brennenkovic) reported

    Me talking to @Fidomobile this afternoon: Me: hey @FreedomMobile has a zero dollar Samsung can you match or get me close to it for $60/m? Fido: best we can do is $300 down and $33 a month plus your plan @Fidomobile are you even trying? It was insulting as a 15 year customer

  • MaxThePuma Turkey Gobbler (@MaxThePuma) reported

    @Fidomobile please change couriers to Canada post. They will actually do the service you pay them for.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • NikkiVogel1 Nikki Vogel (@NikkiVogel1) reported

    It's crazy hard to get customer service from @Fidomobile

  • ITweetBBQ I Am ZomBQ (@ITweetBBQ) reported

    @CommitStrip @Fidomobile this webcomic is about you and your bad website

  • sealionx3 Cee (@sealionx3) reported

    @Fidomobile how can i go to sleep one night and wake up the next morning with no phone. Wtf fido. Please help me!

  • maxplante Max Plante (@maxplante) reported

    I have been chatting with @Bell and @Fidomobile customer support service recently, via their website, on my laptop. I should be able to handoff the chat to text message on my phone to continue the conversation on the go. #ux

  • Jacob_AL_Moore Jacob Moore (@Jacob_AL_Moore) reported

    @Fidomobile Oh! But Fido will be carrying them? I did know the preorder isn’t for a few weeks, but it sounded from the support tech like Fido wasn’t going to carry it at all.

  • Jacob_AL_Moore Jacob Moore (@Jacob_AL_Moore) reported

    @Fidomobile Is there a reason Fido is not carrying the iPhone 12 Pro Max? Or are you and the support agent I spoke to was just incorrect?

  • achewedtrooper Will (FearlessGren) (@achewedtrooper) reported

    @FidoSolutions @Fidomobile will be filing paperwork on your agents who have mis lead and lied to us since last week about replacement modem for your home internet..5days later found out not one agent attempted send it. We have phone call logs and agent names. Worst service ever

  • td30campo theraiza (@td30campo) reported

    It’s beyond frustrating when @Fidomobile is charging me a phone I never received 🙃

  • 5_0ShadesOfGray James Gray (@5_0ShadesOfGray) reported

    @tunaovoxo07 @Fidomobile Oof, I had a really bad connection this last week, but other then the start of covid and everyone being home, it’s been great

  • 5_0ShadesOfGray James Gray (@5_0ShadesOfGray) reported

    @tunaovoxo07 @Fidomobile I still haven’t had a problem with direct Rogers, is it really that bad in TO?

  • abhi_sdl Abhishek dubey (@abhi_sdl) reported

    @Fidomobile Suddenly my monthly plan has been increased by 12$. Tried calling customer care but they don’t seem to be very helpful..can you help me out? @koodo Will you be willing to suggest a good plan for me and my wife? Want to switch from Fido!! Thanks

  • vastfears aly 🎃 (@vastfears) reported

    @Fidomobile why can I not do a simple phone upgrade and instead am prompted to call your customer service number where they'll attempt to charge me the device processing fee (which has happened before)? Just wondering

  • Faheem_K_K Faheem Kulangara Kandiyil (@Faheem_K_K) reported

    @Fidomobile Dissappointed. As a new customer who signed up a couple of weeks back, I am still on chat and call with the customer service trying to get my address corrected and internet connection set up. This is a nightmare.@FidoSolutions

  • achewedtrooper Will (FearlessGren) (@achewedtrooper) reported

    @Aliquot126 @Fidomobile Agreed. On second modem for net. A third on way they keep sending broken or dead modem..room mate just wasted a month with partial service. Horrible customer service as well.

  • achewedtrooper Will (FearlessGren) (@achewedtrooper) reported

    @Fidomobile @FidoSolutions Your internet and agents who work on the phone for internet reasons are poor quality workers. Sent you a dm. Two business days or I take my business else where. It's all we are giving fido..two days. It's been over a month of horrible service and we figured out why today.

  • ItsAnEthing Erica Holgate (@ItsAnEthing) reported

    Want to know how @Fidomobile deals with things they don’t want to? They put you on hold for an hour and 23 minutes (and still going) in hopes that you’ll hang up. And then when I finally get the poor CSR on the phone “I” need to withhold my rage - Wish me luck. 😡

  • HughFra98889838 Hugh Fraser (@HughFra98889838) reported

    @Fidomobile 15 minutes on hold and then you hang up on me. Don't you want my money?

  • parth7533 Parth Patel (@parth7533) reported

    @Fidomobile Hey fido, I used fido from last few month, I already add 2 line from other network in my account.Still i don't get any deal for me.If you can give some deal or i will change my carrier?

  • BlondiesNails 𝕭𝖑𝖔𝖓𝖉𝖎𝖊'𝖘 𝕹𝖆𝖎𝖑𝖘 (@BlondiesNails) reported

    @rachelpedersen @Fidomobile @FidoSolutions Have you tried calling support again? Maybe they won’t hang up on you this time 🙃