Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (35%)
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E-mail (7%)
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Wi-fi (5%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Grande Prairie, Chilliwack, Ottawa, Bolton, Montréal, London, Barrie, Mississauga, Toronto, Niagara-on-the-Lake, Fort MacKay, New Westminster, Prince Rupert, North Vancouver and Amherst.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie |
Phone | |
| Chilliwack |
Phone | |
| Ottawa |
Phone | |
| Bolton |
Phone | |
| Montréal |
Internet | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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GuruPrasanth. S
(@guruprasanth13) reported
@FidoSolutions when will the network be back up and running?! @Fidomobile @RogersHelps
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العبعال
(@1993_amr) reported
@Fidomobile when are we getting our service back?
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NARINDER
(@NARINDE51251324) reported
@Fidomobile what's going on with mobile service ?? Atleast post on your Twitter handle...
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Vez12
(@KyKy2825) reported
@BobbyGarabet @FidoSolutions @Fidomobile Exactly. Was going to go to fido after work to see why my phone is having problems! Thought it was my device.
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Mahshid
(@persiankitty03) reported
My network is down since last night and I cant even contact customer service through phone or chat!! What's going on @Fidomobile @FidoSolutions how much longer till we're up and running again??
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Mïku Smeets🥯🦝🚈
(@mikusmeets) reported
my @Fidomobile cell phone network is down
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Michael Mendes
(@ABMMikeMendes) reported
@Fidomobile @Rogers any updates about this outage? Been quite a while now.
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Theo-Alexander
(@TheoGuy92) reported
Is it me or is @Fidomobile having network issues?
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Renegade
(@John_Fernan) reported
Still no service from @Fidomobile.
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poonam
(@Poonam_Mehmi) reported
@Fidomobile why fido network is down in this area T0L2H0?? Please resolve this asap
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Raymond Amarelo
(@rayamarelo) reported
@Fidomobile why aren't you providing updates for this massive cellphone outage??
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captomav
(@CapnMav) reported
Does anyone else have no service? @Fidomobile @FidoSolutions
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Dhanus Kumar
(@kumar_dhanus) reported
@anbuchelian @FidoSolutions @Fidomobile Harry Potter also dealing the same problem.
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Cail👼🏼
(@Cailenroulstonx) reported
@loscbayne @Fidomobile A whole bunch of providers are down rn😢
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Gabriela Cortez
(@Gmcortez85) reported
@Fidomobile @LidoPimienta @WitchProphet Nobody cares about this nonsense! How the hell haven't you guys issued a statement or post ongoing updates on this outage crisis?!
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🎮📼Femtrooper📼🎮
(@thefemtrooper) reported
@Fidomobile Service has been down in Calgary for over an hour...any idea what is going on?
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🎀🌙🍭🌈💖Buffy💖🌈🍭🌙🎀
(@Sailor_Sonico) reported
@Fidomobile Perhaps an update that the network is done would be helpful.
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Venkat Kapisetti
(@VKapisetti) reported
@Fidomobile what is the ETA for service restoration
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Shireen Salti
(@ShireenSalti) reported
. @Fidomobile I know you think you’re giving me a day off but it’s federal budget day and I can’t afford having no service! Any info on expected recovery time?
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Abhi
(@strystilremains) reported
@Fidomobile @LidoPimienta @WitchProphet I request you to not Talk about services you can not provide, just need a simple phone call to work at this point! Please work on fixing this outage and please address it as a tweet and give us a status update.
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Al1898
(@trueself1898) reported
Get your act together @Fidomobile !!!!, it's been more than 10 hours and your network is still down
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Shanaboo
(@Shananigans_irl) reported
@Fidomobile babes I’m going to need you to fix up. I’m trying to book my nail appointment and my messages ain’t going thru 😒
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RODACHAMP
(@RoDaChamp) reported
Time to change providers @Fidomobile my phone is still not working.
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Sharieamanda
(@SharieValentine) reported
@Fidomobile any idea when service will be back up? I almost missed an important zoom meeting because of this but thankfully found wifi.
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marthabn
(@marthaxbn) reported
i need to leave my house - where’s my service!!! @Fidomobile
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Eric Peters 🇻🇨🙏🏾🌋
(@realericpeters) reported
Folks, sometimes technology just doesn't work. Let's just hope it isn't anything nefarious. @Fidomobile
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SssoullesOne
(@SssoullesOne) reported
@Fidomobile @FidoSolutions Going on 13 hours of no service in the #Toronto area Fido still down and out.......
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🇨🇦 Milad
(@MiladBC) reported
I missed an important meeting today, and I’m losing money because of service interruptions in @Rogers and @Fidomobile network!! And all they say is that it’s going to be fixed ASAP!!! This is unacceptable!! @FidoSolutions
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TherapyDon
(@ed_ed1994) reported
@Fidomobile is your network down in the Vancouver/Richmond area!?? Please respond.