Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map
The most recent Fido outage reports came from the following cities: North Vancouver, Amherst, Ottawa, Toronto, Dartmouth, Peterborough, Montréal, Mississauga, Dorval, Parksville, London, Bradford West Gwillimbury, Vernon, Fredericton and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Internet | |
| Amherst |
Phone | |
| Ottawa |
Phone | |
| Dartmouth |
Phone | |
| Peterborough |
Internet | |
| Montréal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jibin B.
(@jibinbabyv) reported
So disappointed with @Fidomobile ! No services since the morning. It has been hours, but no ETA for a resolution.
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Abdalbagi Mohamed
(@abdalbagi_) reported
@emmabourre97 @Fidomobile Since last night no signal at all
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Teri Herbert
(@teriherbert) reported
@Fidomobile why do I have no service? Currently in Vancouver and phone/text/visual voicemail but working. I do not have an outstanding bill
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Badfella 😈
(@rkthegreat1313) reported
@Fidomobile my simcard and data is not working properly😭😭😭😭 what a bad start of the week😒
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SD💞
(@____Shaan) reported
So @Fidomobile you guys didn’t think to inform ur customers through email of something that the service is down ??
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exploit.mtl
(@ExploitMtl) reported
Complete Service Failure from #FIDO and #rogers in Toronto area. @Fidomobile . Any timeline for resolution.
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Ben J. A.
(@benjabs416) reported
@koodo I just left y'all for @Fidomobile AKA @Rogers and this outage is the second one since doing so. #imsorry and #imcomingback
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S
(@shawn47296429) reported
@Fidomobile @FidoSolutions @RogersHelps FIX YOUR ****
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Jessie Bull
(@jessie_he8021) reported
Is @Fidomobile service down in Guelph Ontario?? I have no service 😭
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𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ
(@Minaadelalsaigh) reported
@Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!
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𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ
(@Minaadelalsaigh) reported
@Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!
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Spencer Wallace
(@SpencerWallace_) reported
Hey @Fidomobile @FidoSolutions what's up with my cell service?
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Harry Potter
(@harryvani) reported
Many #fido customers are seeing that wireless cell phones and data down! @Fidomobile
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Meghna
(@BhavsarMeghna) reported
@FidoSolutions @Fidomobile Can’t find the network. Need to make calls. Please fix.
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Thomas Egon Zobiak
(@zobiak5) reported
Shame on @Fidomobile , 6h wasted, no income made due the cut on internet services. Not able to drive my Uber because of cut on internet! Try approach with representative and manager with out any solution!!!! Hope to find more drivers facing some issues, and take some actions!!!
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𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ
(@Minaadelalsaigh) reported
@Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!
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🙃
(@stephanuch92) reported
@Fidomobile Hey since my phone has not been working since last night and I pay every month for a service you provide how about a refund for the inconvenience on my next bill
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Louis Tourillon
(@louistourillon) reported
@Fidomobile absolute best customer service non?
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Thiruvarutchelvan
(@chelvan8) reported
@Fidomobile my phone is not working. I’m trying to make phone calls. But calls getting dropped.
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Leigh Nelson
(@socks88) reported
@Fidomobile I have no service on my phone... Makes it harder for me to call for a shot..
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𝗠𝗜𝗡𝗔 𝗔𝗗𝗘𝗟 | مِينَةُ الذَّهَبِ
(@Minaadelalsaigh) reported
@Fidomobile @Fidomobile I am not able to receive or make calls. Keep saying not registered on network and I checked with my family members total of 5 numbers facing the same issue, we also not able to reach faido customer service at all!!!
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آزی آزبورن
(@aziazi2020) reported
@maryam_adeli @Fidomobile I’ve heard that Rogers is not working properly...
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scott w. gray
(@faunacorp) reported
@Fidomobile : Fido service is down across the entire country. No calls, no texts, no access to voicemail, no emergency services. News outlets are covering this. Where is your statement for customers?
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NexToronto Web Design
(@nextoronto) reported
@Fidomobile I can't make calls. Any idea when the service will be up again?
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Julia Zarankin
(@JZarankin) reported
hi @Fidomobile @FidoSolutions what is happening with my phone? Is everything down? When do you anticipate this will be resolved?
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Anil Thota, MBBS, MPH
(@thotaster) reported
@Fidomobile No cell service since this morning :/
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نکا جیا دیوا
(@echobalance) reported
@Fidomobile network is still down
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Patty C
(@pattycake91) reported
Trying to communicate with @DunnMoney12 during a @Rogers & @Fidomobile outage is proving to be equal parts hilarious and frustrating
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🔮 ⚜️Aii⚜️ 🔮
(@aishiebabiee) reported
@Fidomobile @Rogers y'all need to fix up... no service all day and no contact from the company to notify anyone that there's a service disruption
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Abdalbagi Mohamed
(@abdalbagi_) reported
@Fidomobile you should give us all credits for however long phone service is down.