Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Mississauga, Toronto, Niagara-on-the-Lake, Fort MacKay, New Westminster, Prince Rupert, North Vancouver, Amherst, Ottawa, Dartmouth, Peterborough, Montréal, Dorval, Parksville and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Phone | |
| Toronto |
Phone | |
| Niagara-on-the-Lake |
Internet | |
| Fort MacKay |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Mejustik ~ Heavy Hitter DJ
(@mejustik) reported
As I type this using my current @TELUS service, I'm having serious second thoughts about switching back to @Fidomobile considering Fido's been down since late last night
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Otherwise known as Urge Overkill
(@_MoodControl_) reported
Hi @FidoSolutions @Fidomobile is there an outage with your network? I am not getting a #FIDO signal. Let me know as soon as possible. Thx.
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Edizon
(@emsobrepena) reported
@Fidomobile unbelievable, there are network interruption and you didn’t even warn us.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Cindy
(@CiViiLy) reported
Just realized my cellphone service is down. WTF @Fidomobile?!!! Apparently service has been down for 8+ hrs. 😳😳😳
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DL
(@DLTWENTY3) reported
@Fidomobile why hasn’t there been any tweets from you to let us know that your service is down? You’re not using social media properly.
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RAJU
(@RAJ009F) reported
@Fidomobile No Mobile network in Ajax.
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Andy
(@randompplad) reported
@Fidomobile how much longer will the outage last? Never experienced such a long outage
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LifeLoveVancouver
(@LifeLoveVancou1) reported
@TELUS any takers on fido customers who wants to leave @Fidomobile @Rogers after their network is down for more than 12 hours?
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Arpit
(@arpitshah_9) reported
11 hours and still not network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !
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Gurpreet Dhalla
(@DhallaGurpreet) reported
Many Rogers and Fido wireless customers are being impacted by a countrywide cellular service outage and have been left unable to make calls, send text message or use mobile data. @Rogers @Fidomobile
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Anahita
(@anahitarmp) reported
From last night 11pm, I found out my Fido sim card is not working (complete service interruption). I do not have a landline phone and no wifi at home. @FidoSolutions when does this problem fix? Now I just connected some unsecured public Wifi! @Fidomobile
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RAJU
(@RAJ009F) reported
@Fidomobile No network service in my mobile.
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Sarah
(@QuesnelleS) reported
@Fidomobile @FidoSolutions when is this “minor” outage thats effecting millions nationwide and has been going on for almost 12 hours going to be resolved?
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Touching
(@wearetouching) reported
Hey @Fidomobile @FidoSolutions. Ive been without cell service for 4 days now. I’ve been on hold for over an hour. Your website login isn’t working - believe me, I’ve tried EVERYTHING. Can someone please reach out?
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Winston
(@vinzirew) reported
@Fidomobile what is going on FIDO is down since this morning
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Kevin
(@KevinCYVR) reported
@Fidomobile Hi, are there issues with the network? My family's Fido phones are all not registering onto the Fido network in Vancouver, BC.
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kyle
(@prutang840) reported
@Fidomobile cmon fido I wanna use my phone. Where's my discount for this interruption??? What if my kids school had a emergency. Fml
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simon🌾
(@yegsimon) reported
@Fidomobile I haven’t been able to dial out all morning. Fix it now you greedy rats.
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Sandeep Kumar
(@sanstruck99) reported
@Fidomobile I am facing the network issue from almost 1 hr now on the phone service. Can anyone from support team will update if there is any network outage?
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Danielle Petersen
(@DaniPetersen_) reported
Not me scared I hadn't paid my #Fido/@Fidomobile bill this morning bc I had no service. Technology - it's a love-hate relationship.
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Arpit
(@arpitshah_9) reported
11 hours and still no network ! @Fidomobile @FidoSolutions - This is a big concern. Really impacting Monday work from home - Please provide an update asap !
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Rajan
(@Rajan_GOhm) reported
Yo @Fidomobile when are you guys going to resolve your Service Outage today?
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Gsargent
(@ggsargent) reported
@Fidomobile hey Fido, your cell service is down at Derry Road and Winston Churchill in Mississauga. Unreliable all morning
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DADILAC
(@KevCampodonico) reported
@Fidomobile still down??? Common now fix this service
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Pam
(@Legenddreamer_) reported
@CiViiLy @Fidomobile Yep. Rogers, Freedom included in that. Intermittent reports of cell/data service issues with Bell, Telus also.
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Silena
(@SMARADIO) reported
Hey @Fidomobile any reason why my service could be not working on my mobile phone?
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Ali Mazhar
(@dextroo) reported
Is @Fidomobile down in Calgary. No service ??
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Shhhhh
(@Robert20181184) reported
@Fidomobile fix this bs, IM NOT HAPPY 😡
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Arjiv Kudhail
(@Safari_int) reported
@Fidomobile @LidoPimienta @WitchProphet Hey Fido your service is down it’s 4 hours now I can’t connect to my kids .