Fido Outage

@Fidomobile internet is down in the area L1Z 1H7. Do you guys have ETA?

What is going on with the internet signal this weekend in the Magnetawan Ontario area this weekend? All day yesterday couldn't do anything. This morning was okay now it's out again on the phones! @Rogers @Fidomobile

@Fidomobile my phone broke. Have device protection. Went to store, they told me to file for service online. Website link for forms isn't working. Tried online chat, Can't help me because I can't remember pin. Have to call 611 to reset or call FIDO. But my phone is broken! Help?

@Fidomobile Pire service

Man @Fidomobile has one of the worst service Evers. Charge you a million dollars for a garbage plan. @FreedomMobile I’m coming over.

Hey @virginmobilecan I’ve been a customers of yours for years now but recently got a sick deal from @Fidomobile. can you beat it so I don’t switch!? They’re sending me a SIM card in the mail and then I’ll port my number over unless you can beat their offer and keep your customer.

@Fidomobile @FidoSolutions does Fido have a chinese service for their customers?

I now get at a minimum of 5 automated calls per week about tax fraud or other (e.g. random Chinese calls). It's resulting in me never answering my phone now. Why am I paying for this ****? @Fidomobile @CRTCeng how is this being addressed?

@Fidomobile Do you support the APPLE Watch? Can I add it to my Plan?

@FidoSolutions Right, so that's an MMS, not visual voicemail, so...like... TIL: @Fidomobile doesn't support visual voicemail on Android but you can buy a hack from them for $7 a month that uses tech that was cool in the mid-2000s to try and emulate it...

TIL: @Fidomobile still doesn't support visual voicemail for Android... It's been supported in the OS for 5 years now.

How do I file a harassment complaint about @Fidomobile

@FidoSolutions @Fidomobile Worst service ever in these challenging times and no support whatsoever. Been a loyal customer for years and still no support when you need it the MOST!!!!

@Fidomobile what’s going on with your network in my area? I have been having outages all day!! I even called support and they set my network but it didn’t fix anything!! Wth!!

Hey @Fidomobile when did you start treating your long term customers so poorly? I’ve been with you guys since 2008 and I’ve never had such poor customer service as I did today. You used to value loyal customers, what changed?

@jahlovestyle @Fidomobile Fido has been having an issue keeping its word lately. My wife waited 5 weeks to find out the phone wasn't available. I would call them and cancel. Find another carrier.

So my wife just had a horrible experience with @Fidomobile. She ordered a phone advertised on their site. 5 weeks go by and no phone arrives. Calls to inquire on where her phone is and they tell her that they are out of stock and it's not available anymore.

@ShawInfo @Fidomobile Any chance of matching these plans for an existing customer?

Another day with useless @Fidomobile, no one entertained my request for over 4 hours, I could not call, stores were closed. Enough of trouble and lack of customer focus, Going away from fido now

Say there @FidoMobile, are you experiencing an outage right now? All of a sudden everyone in my household dropped to zero bars.

@Fidomobile I switched my number to fido over 2hrs back but it is not working. tried everything I could but nothing seems to work. I can't even call fido customer care, I am getting number not registered error. wasted over 2hrs on a weekend. Please provide urgent support. Thanks

hey @Fidomobile my daughter's cell not ported over properly. You have no phone help! WTF?

@Fidomobile is the absolute worst internet service. PLEASE NEVER PAY FOR THIS BS. YOU HAVE BEEN WARNED.

@Fidomobile why do u guys charge $15 for a paper copy of a customer’s billing? Although a notice has been sent out that in store payments would no longer be available? At least provide a mail in notice including our account number to pay for. So we can set it up in the bank. 😤😤

@FidoSolutions @Fidomobile - can you tell me why a customer care rep knows I'm having internet issues and asks to cancel your internet service and not even care to keep business for a 10+ customer ??? #norespect

Cant believe @Fidomobile has not been able to rectify my modem issue since 9am. They made me go to a store to pick up a new modem, not updating in the system, tossed around 5 different dept and told me I am to be without internet for the long weekend for the system to update.

Man I am sick of @Fidomobile ! @FidoSolutions you guys had me on hold for almost damn well 40 minutes just to get hung up on??? Fix up, I’m always having problems with you guys.

@fordnation Please Please we want a solution for this internet @ontario has the worst internet in the world, my internet is @Fidomobile, we pay a lot of money for nothing real nothing

@Fidomobile (3) plan? NO compensation for the accessories he purchased for BOTH phones (cases, chargers, screen protectors) and no compensation or honor system for his MONTH long patience with your horrible team. ABSOLUTELY AWFUL #fidosucks

@Fidomobile (1) Terrible company! My boyfriend paid on JUNE 13 fora new phone plan and pixel 4 with you. You delayed his order without notice. He called you every week asking status and how he'd be next in line for the next shipment of phones and that the promotion would still