Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (30%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Richmond Hill, Mississauga, Hamilton, Vernon, Vancouver, Okotoks, Toronto, Grande Prairie, Chilliwack, Ottawa, Bolton, Montréal, London and Barrie.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Internet | |
| Mississauga |
Internet | |
| Hamilton |
Phone | |
| Vernon |
Phone | |
| Vancouver |
Phone | |
| Okotoks |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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tyler
(@noraehnhoj) reported
@kvtchv @Fidomobile @FidoSolutions Fido is owned by Rogers and I’m pretty sure their entire network is down rn :(
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Lifastic
(@Yara53001449) reported
@PratikKathesia @Rogers Fido still down , not able to make calls @Fidomobile
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Den the Man
(@Denzhiuo) reported
Wow @Fidomobile @FidoSolutions, i've been waiting on some important interviews/phonecalls today. Still no signal, rebooted so many times already!!!
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Deborah Bastow
(@deborah_bastow) reported
@Fidomobile You are effecting our businesses, please advise when we can use out cell service again as its been down all morning #fidodown
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Kman
(@GYPSYKMAN) reported
@Fidomobile is the network down ?
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Dani Fecko
(@DaniFecko) reported
Hey @Fidomobile and @FidoSolutions if you don’t give me service for a day, I’m guessing I don’t have to pay for that day? Because lord knows you charge me even if I don’t make a call. Cant wait for my discount!
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winkwink_away
(@AwayWinkwink) reported
@Fidomobile is there an outage in SW Calgary, Chinook area? Can't send message, call and no internet.
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Keerthi Thaya
(@thaya_keerthi) reported
@Fidomobile when are you going to fix the outage ??#fidooutage
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Rachel Shen
(@rachelshen_SIG) reported
Hard to work when my @Fidomobile is down 🙄
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Sreekanth Maddireddy
(@sreekanth_mr) reported
@Fidomobile @Rogers what’s wrong with your network ... I am not able to make or receive calls ....? #fidodown
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Trevor Twining
(@trevortwining) reported
So I can't sign up for my vaccination because @Fidomobile service is down. The one time I've needed a phone the whole pandemic. Not at all happy.
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Mieuxy
(@mieuxy) reported
@Fidomobile nice work you ******* clowns. In order to use your service you need to provide your paying customers with a network - not this bullshit. #fidosucks #fidomobilesucks
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dr jekyll is a woman
(@kvtchv) reported
is there any way I can connect my phone to different network/provider for a bit? I have stuff to do today and @Fidomobile has been down since midnight
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ally 💛
(@_itsonlyally) reported
hi @Fidomobile @FidoSolutions i need to make calls today what’s up w the service not workin rn lol
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Vivian H
(@Vivalulu2) reported
@ckremidas @Fidomobile There's an outage all through Canada.
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Naman Mediwala Shah
(@MediwalaShah) reported
@Fidomobile @FidoSolutions I’ve had no service since last night 7 PM. Is there an issue with the service I need to be aware of. This is so inconvenient 🙈🙈🙈🙈
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Democratic Gremlin
(@Teelin) reported
@Goltek_M @Fidomobile LOL and they don't even announce that on Twitter? That's pretty poor.
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Jay Ivaree Furlan
(@jayivareetattoo) reported
@Fidomobile hi fido my mobile phone hasn't had service all day?
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❥kat.
(@tinkertsuki) reported
hey bestie @Fidomobile!! just here to remind you to please get your sht together and fix the network. I can’t call, text, and no service at all. I need to confirm an entrance exam lol thanks
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NadiaInBC
(@NadiaInBC) reported
@Fidomobile I'm unable to place any calls suddenly. . it says "not registered on network". How to fix this asap?
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Vid
(@mysteriousdays) reported
Power outages on my street last week. Now my wireless provider #Fido @Fidomobile is down. What next? 😫
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Jan Ole Peek #StayHome
(@ChalkOne) reported
@Fidomobile expecting a refund for today’s **** show on my next bill.
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Peter
(@Peter90573013) reported
Come on rogers/fido. There are millions of people on the road working that need cell service. Get your act together. Better have some type of compensation. @RogersHelps @Fidomobile
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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joie f.
(@sorelgirl) reported
@Fidomobile what is happening I don’t have signal at all!? I can’t even make phone calls, how could I work on today!? No calls, no text, unless I am connected to wifi!!
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Sergey
(@serzh) reported
So @Fidomobile is down but since I work from home I just learned about it from Twitter. Hopefully it will get fixed when I will need to go and pick up my stuff from Home Depot
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heath🖤
(@fuckyourfate) reported
Would be GREAT if @Fidomobile knew how to supply working service to their customers Due to verifications via SMS- I can't get into any of my accounts for work. All day. So not only are you charging me for this trash service, but now costing me money from work? Ridiculous.
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Jiby Jestus
(@Jiby_Jestus) reported
@Fidomobile your service for cell phone in my case has been down for more that 2 hours now , crap service of you ask me. Fix this or gimme my money back. #rogersoutage #FIDO
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Den the Man
(@Denzhiuo) reported
Wow @Fidomobile, i've been waiting on some important phonecalls today. Still no signal, rebooted so many times already!!!
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Catherine 🇨🇦 #BIPOC Lives Matter
(@WetCoastLiving) reported
@Fidomobile any update on the mobile outage?