Fido Outage Report
Why is my Fido service not working?
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon, Vancouver, Okotoks, Toronto, Grande Prairie, Chilliwack, Bolton and Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Kitchener |
Phone | |
| Ottawa |
Total Blackout | |
| Richmond Hill |
Internet | |
| Mississauga |
Internet | |
| Hamilton |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ゾイ (Zoi)🐙「日本語やり込み。翼をください」
(@TheRealZoi) reported
@Fidomobile Is your SMS service down? I cant send SMS anymore today.
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Darren Machalek
(@DarrenMachalek) reported
@Fidomobile cell service and sms not working in northern Calgary, signal strength keeps dropping, no texts going though. ETA on this being fixed?
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alexk7352
(@alexk7352) reported
@Fidomobile and @Rogers cellphones are down. No call or text as of 11:42 AM April 19th.
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Mike (S)mall aka Little Mike
(@kid__canada) reported
I wonder with this massive network failure if @Fidomobile would give us all of us affected a credit on our next bill? #gladforwifi
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Paul🇨🇦🇵🇹
(@PaulieA93) reported
@IKRAVEMUSIC @Fidomobile @FidoSolutions No service all morning!! 😡
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yash savaliya
(@SavaliyaYash) reported
Hey @Fidomobile @FidoSolutions I and my friends with Fido network are unable to access internet since this morning. We are not able to call or receive any calls. Any update on this issue?
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Blue Dalia 🦁
(@bbludalia) reported
@Fidomobile you better refund all your customers for this outage. Definitely switching over
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Daniel
(@DanTurismo001) reported
@Fidomobile I’ve got no data nor can I make calls since around 1am. Your website doesn’t indicate there’s any problems. Any idea what’s going on?
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t.babyy 😈
(@tafss_xo) reported
LMAO how is Fido gonna send me my bill at 5am this morning for them to now not have service?!? what... @Fidomobile fix this LOL
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kristina agosti
(@MsAgosti) reported
@FidoSolutions What if there’s an emergency and someone needs to call 911? @Fidomobile @FidoSolutions get your sh$t together girl
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Kevin Hilberdink
(@pillyboy44) reported
@Fidomobile @LidoPimienta @WitchProphet I need my phone to make a vaccine appointment as they confirm your number by text. So if you guys could get the network going that would be awesome.
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Thomas Egon Zobiak
(@zobiak5) reported
@FidoSolutions Not really! I wasted 8 h trying uber and talk with representatives with out any compensation! We pay full bills, but don’t have the service in order to work. Shame on @Fidomobile
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Fefe
(@Fayoung89) reported
@Fidomobile I’m curious to know why my network is not working. Why cant i make or receive calls & cannot text ..
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RCC
(@RCC22064875) reported
@CP24 This is ridiculous we pay a s9 much for this service @Rogers @Fidomobile
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Angelica Auch 🇻🇦🇵🇭🇨🇦
(@AngelicaAuch) reported
Is @Fidomobile down? I have no service right now. #yeg
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Roseanne Carrara
(@roseannecarrara) reported
@JZarankin @Fidomobile @FidoSolutions It's all down. Rogers/Fido... for Internet access at least and texting. I was able to place a call. And at-home cable/wifi work.
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Jacquie A
(@jacquieeeea) reported
At least my Rogers wifi works but I need to make phone calls for work so @Fidomobile FIX UP 👏🏾👏🏾
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Chris Stepaniuk
(@er3s) reported
@Fidomobile I can confirm, no cellular service, cannot make calls, they fail #ab #yyc
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Saphire Pudding (Shadow Wing)
(@milleraustin321) reported
@Fidomobile is it true that the network is having issues?
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N
(@P12Nik) reported
Why is Fido down? @Fidomobile @FidoSolutions
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Sc Lala
(@IKRAVEMUSIC) reported
Is anyone else experiencing NO SERVICE with @Fidomobile @FidoSolutions today? This is crazy!
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Sc Lala
(@IKRAVEMUSIC) reported
@bonnie1019_Habs @Fidomobile @FidoSolutions Horrible
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Liem Hackett
(@imliemdotcom) reported
@Fidomobile @Rogers WTF man
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Lindsay Benavides
(@linzbenavides) reported
@Fidomobile wtf is going in with my network!!! I'm expecting a very important call! I need my phone back up!
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Alexandra Hachey
(@alex___megan) reported
@Fidomobile am I going to get a discount off my bill for this service interruption? You guys charge for every minute we use your service
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Sc Lala
(@IKRAVEMUSIC) reported
Changing network and number @Fidomobile @Rogers big fail. Imagine those with an emergency?
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Symone
(@symnl) reported
@Rogers @Fidomobile hello! Can you guys fix your service. What if I needed to call 911 #fixup
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sumant
(@sumantnitjsr) reported
@Fidomobile Are there any known mobile network outage in Brampton. I dont have any coverage since this morning
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KH
(@kuda_hove) reported
@Fidomobile needs to fix whatever is going on with their network today.
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May | edtwt
(@lesbianwithaned) reported
@Fidomobile FIX YOUR FCKING NETWORK😩😩