Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Hamilton, Vernon, Vancouver, Okotoks, Toronto, Grande Prairie, Chilliwack, Ottawa, Bolton, Montréal, London, Barrie, Mississauga and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Phone | |
| Vernon |
Phone | |
| Vancouver |
Phone | |
| Okotoks |
Phone | |
| Toronto |
Internet | |
| Grande Prairie |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole
(@Nicki15) reported
@Fidomobile have no network signal and my phone is on sos. Try to check your website it says there’s no outages. What’s up with this? Can’t even call your costumer service line for help
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Phoenix🕉️
(@Phoenix25R) reported
Hey @Fidomobile , what's the point of "customer service" if I have to wait 2+ days just to speak to someone? My issue is urgent — by the time I get a callback, it'll be the weekend and I might as well go to a store. This is not acceptable. I need help now!!
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c
(@chescadcn) reported
@Fidomobile @deepcik1 Girl fix ur network I BEGGGG 💔💔
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Xill
(@Xil_llix) reported
@Fidomobile @deepcik1 No network in Montreal either.
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Wes Glassford
(@wesglassford) reported
Anyone else in Edmonton on @Fidomobile without service?
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baozi
(@baoziis) reported
@Fidomobile @FidoSolutions no network/signal on mobile is there an outage? Can’t call to check either..
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Roxane
(@Roxieminie) reported
@Fidomobile @deepcik1 Issues in Quebec . Please update us !!!! 😡
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hope
(@Biscuito7) reported
@Fidomobile I have no signal
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Trix 🇵🇸
(@Komicantlove) reported
@Fidomobile even your Twitter support are bots. I'm going to kms and it's your fault Ron
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deepcik
(@deepcik1) reported
@Fidomobile whats up with you? I live in downtown vancouver and there is no network signal this morning!?? (Already rebooted my phone)
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Flair905
(@NHGANG240) reported
@Fidomobile HOW IS IT HARD TO GET TO TALK ON THE PHONE GOD DAMN IT MAN PAYING Y'ALL FOR WHAT? USLESS FUCCS
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Justin O'Halloran
(@JustinOHallo) reported
@Fidomobile @deepcik1 Network is down.
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Cait Reid
(@CaitlynReid2002) reported
@Fidomobile is there an outage or something? My phone is not working at all
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Caroline
(@northernck) reported
Any exec who believes AI chat assistants as a viable alternative to live customer service, have yet to see boomers, Gen X’s wrath play out. Are you that committed to losing more customers who have questions over unannounced price increases to their plans? @Rogers @Fidomobile
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Kyle Plumadore
(@plum_ky) reported
@Fidomobile your customer service is a joke. I requested a call back for today. Call got disconnected and now I can only get a call back tomorrow evening. This is absurd. The rep should have called me back. He put me on hold to look into something.
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Wes Glassford
(@wesglassford) reported
@albertan8181 @Fidomobile @Xil_llix My wife is in Beaumont and she is fine. I work in the city and no service.
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🕊
(@Maryam_M83) reported
@Fidomobile no network Toronto!
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deepcik
(@deepcik1) reported
@Fidomobile Just checked with my wife’s phone (fido) and it doesnt have network either.. seems like its not just me but an outage, was hoping you folks would be aware
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gow champ
(@GOWCHAMP) reported
@deepcik1 @Fidomobile same issue
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James Gaughan
(@James_Gaughan23) reported
Hey @Fidomobile @FidoSolutions is there a network outage?
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patyporkchop
(@patyporkchop) reported
@Nicki15 @Fidomobile They are the worst now. Can't speak to anyone there without an appointment.
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Phantom of the machine shop 🇨🇦(🇫🇷🇮🇪)
(@phil_rail) reported
@Fidomobile @deepcik1 Getting outage too, not registering to network.
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Mohit
(@MohitDelhi32) reported
@Fidomobile: what’s going on Fido? Your network is going again and again, I restarted my device 11th time to grab the network. @Rogers
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Noaman Faruki
(@pov_noaman) reported
@Fidomobile hey What’s up with network? Its down from last 2 hours. I rebooted my phone. I tried to contact fido helpline but cant call as I don’t have network. Help Please!!!!!!
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Vatche Balayan
(@VatcheBalayan) reported
@deepcik1 @Fidomobile Same issue here, phone not registered
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Albertan8181
(@albertan8181) reported
@Fidomobile @Xil_llix Fido Network down in Edmonton too.
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patyporkchop
(@patyporkchop) reported
@Fidomobile @deepcik1 Issues in Toronto. Please update your customers.
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Wolfeman
(@wolfe_was_here) reported
.@Fidomobile I need help. I need a HUMAN agent. TODAY. This issue has been ongoing to days. I have requested several callbacks, and you never call. I don't even know if I can receive calls. I need a human NOW. PLEASE.
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Rhino Slasho 🖤
(@RhinoSlasho) reported
@Fidomobile why again? Pretty much big time outage again. #Fido #Outage #networkoutage
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𝔰𝔞𝔯 ☽ | 𝔩𝔲𝔠𝔞𝔫𝔦𝔰 𝔰𝔪𝔬𝔬𝔠𝔥𝔢𝔯
(@starspriite) reported
@Fidomobile thank you so much for providing that number, i got through to someone right away and they fixed the issue for me!