Fido

Fido Outage Report

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours

The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fido Outage Chart 03/08/2026 04:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Fido compensate me for the outage?

The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map

The most recent Fido outage reports came from the following cities: London, Calgary, Toronto, Ottawa, Kitchener, Richmond Hill, Mississauga, Hamilton, Vernon, Vancouver, Okotoks, Grande Prairie and Chilliwack.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon E-mail
CanadaCalgary Phone
CanadaToronto Phone
CanadaOttawa Internet
CanadaKitchener Phone
CanadaOttawa Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SpencerWallace_ Spencer Wallace (@SpencerWallace_) reported

    Hey @Fidomobile @FidoSolutions what's up with my cell service?

  • Nick_Ant_Twit Nick Antoniadis (@Nick_Ant_Twit) reported

    @Fidomobile network down ???

  • JZarankin Julia Zarankin (@JZarankin) reported

    hi @Fidomobile @FidoSolutions what is happening with my phone? Is everything down? When do you anticipate this will be resolved?

  • FitzPadraig S Fitzpatrick (@FitzPadraig) reported

    @Fidomobile I’m unable to receive or make calls today. Every call ends with « call failed «. Is there an issue in Toronto with service?

  • Melibouza29 Melissa Mignacca (@Melibouza29) reported

    @BobbyGarabet @FidoSolutions @Fidomobile Vidéotron did the exact same stupid thing a few weeks back. Took them hours to update Twitter. Nothing on their web site, app, phone message etc. They had tens of thousands of people plugging and unplugging routers around the province. So dumb. Companies please learn !

  • samihaa_ s (@samihaa_) reported

    @Fidomobile why haven’t I had service since last night??

  • TraiforosT Thomas Traiforos (@TraiforosT) reported

    @Fidomobile I have Fido, but my iPhone 8 doesn't find it. I never had this problem before. Any problems on your side?

  • FerozKh08656482 Feroz Khan (@FerozKh08656482) reported

    @Fidomobile Are you having a network issue today? Because my phone has no network

  • Tiger_JY Kevin Kim (@Tiger_JY) reported

    @Fidomobile Is the cellular service down right now? When is the expected timeline to resolve the issue?

  • LadyKayRain LadyKay (@LadyKayRain) reported

    @Fidomobile @Rogers @RogersHelps what on earth is going on??!! I cannot make or recieve phone calls or send n receive text. Are you fixing this issue?

  • BrandonCorbeau BrandonCorbeau (@BrandonCorbeau) reported

    @Fidomobile eta on fixing the cell outage? Myself and many Canadians have important phone calls to make.

  • amzmder KING (@amzmder) reported

    @Fidomobile fix my **** *****

  • exulicus Paul 🇨🇦🇮🇪 (@exulicus) reported

    @authormik @harrysmomlol I'm with @Fidomobile and currently have no signal at all...

  • ema_simo Emanuel Simo (he/him) (@ema_simo) reported

    @Fidomobile Hi, I am not able of making calls, can I get any help?

  • BhavsarMeghna Meghna (@BhavsarMeghna) reported

    @FidoSolutions @Fidomobile Can’t find the network. Need to make calls. Please fix.

  • Ale_IT_CA Ale 👩🏻‍🔬👩🏻‍💻 🇮🇹🐾🐶🌵☕️✈️ (@Ale_IT_CA) reported

    @Fidomobile there is a widespread issue with your network. No data, no incoming phonecalls, no outgoing phonecalls. When can we expect this to be resolved? Thanks.

  • JJtheHoser JJ (@JJtheHoser) reported

    Hey @Fidomobile your silence is deafening around this outage today. What gives?

  • FitzPadraig S Fitzpatrick (@FitzPadraig) reported

    @Fidomobile I’m unable to make calls today. There is no ring and every attempt ends with « call failed « including calling my voicemail. Is there an issue in Toronto with service? Thanks,

  • faunacorp scott w. gray (@faunacorp) reported

    @Fidomobile : Fido service is down across the entire country. No calls, no texts, no access to voicemail, no emergency services. News outlets are covering this. Where is your statement for customers?

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    Still no cell service @Fidomobile

  • abdalbagi_ Abdalbagi Mohamed (@abdalbagi_) reported

    @emmabourre97 @Fidomobile Since last night no signal at all

  • emmabourre97 Emmanuelle (@emmabourre97) reported

    Is anyone having issues with @Fidomobile today? I have no signal at all

  • stephanuch92 🙃 (@stephanuch92) reported

    @Fidomobile Hey since my phone has not been working since last night and I pay every month for a service you provide how about a refund for the inconvenience on my next bill

  • NicoleIvanna4 Nicole (@NicoleIvanna4) reported

    @Fidomobile @Rogers Why is everyone's service down..... I rely on my data

  • harryvani Harry Potter (@harryvani) reported

    Many #fido customers are seeing that wireless cell phones and data down! @Fidomobile

  • im_ayush Ayush (@im_ayush) reported

    @Fidomobile having issues with Fido network and data coverage since last night, April 18. Any update on this please? #fido

  • LisaLum61 Lisa Lum (@LisaLum61) reported

    @Fidomobile I live in Windsor. While I was sleeping I received a text saying I was roaming in the US. Now I alternate between no service and a weak T-Mobile for literally seconds. What is the issue? I have a medical condition and need my phone.

  • socks88 Leigh Nelson (@socks88) reported

    @Fidomobile I have no service on my phone... Makes it harder for me to call for a shot..

  • ImRajuParshetti Raju Parshetti (@ImRajuParshetti) reported

    @Fidomobile @divaqueen94 Mine is Fido phone...have issues. Not able to make calls, text nothing

  • shahnisarg28 Nisarg Shah (@shahnisarg28) reported

    Hello @Rogers @RogersHelps can you please update the current status on the outage everyone is facing? @Fidomobile can you please at least acknowledge the outage and provide the update please?