Fido Outage Report
Why is my Fido service not working?
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If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Fido reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Fido compensate me for the outage?
The recent Fido outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Fido if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Fido has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (51%)
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Internet (33%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map
The most recent Fido outage reports came from the following cities: Vernon, Vancouver, Okotoks, Toronto, Grande Prairie, Chilliwack, Ottawa, Bolton, Montréal, London, Barrie, Mississauga, Niagara-on-the-Lake, Fort MacKay and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vernon |
Phone | |
| Vancouver |
Phone | |
| Okotoks |
Phone | |
| Toronto |
Internet | |
| Grande Prairie |
Phone | |
| Chilliwack |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Straker
(@Onelovepeace7) reported
@howardruns @Fidomobile Cancel your Fido contract. They’re roaming charges are ripping people off daily. #fidomobile
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elzora84
(@Elzora84) reported
@Fidomobile a huge fraud company. Was told some things when getting my new phone and now they over charging me 80$ for service fees and more when I was told there will be 0. Never trust there customer service or management
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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mani 🌘
(@manibiidaash) reported
@Fidomobile @FidoSolutions is there an outage map I could check? Our internet has been out for the past few hours since a storm!
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MyCustomerExperience
(@MyCustomerXperi) reported
Is anyone else having network issues with @Fidomobile today? :/
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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Mirasona
(@Mirasona4u) reported
@Fidomobile We pay for emergency service? Network down.. maybe increase your capacity BEFORE you keep adding subscribers? Regulator should do stress tests on networks and force capacity investments if needed. Need cell service when the lights go out!!!
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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Gurleen Maggon
(@GurleenMaggon) reported
Internet outage from 24 hours! Location- M6M4X7. Fix our internet! @Fidomobile
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!
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Bunbury Films
(@Bunburyfilms) reported
Why have cell phones rates in #Canada gone down a bit over the last 10 years but roaming has gone from $5 to $12 in that span? One would think rates would have gone down rather than up? @CRTCHearings @Fidomobile #CellPhone #roaming
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Todd
(@goskubs) reported
@Fidomobile Activated one of my 5 ‘extra hours of data’ only to have the minutes billed to my monthly plan. Fido refusing to acknowledge the issue - beware ‘extra minutes’ promise.
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Paul Finnegan
(@PFINN2) reported
@FidoSolutions @Fidomobile Any update on the internet service in Mimico? it's been down since 10am
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Mast3rPee989
(@Mast3rPee989) reported
@TheWiseBear_ @LuckyMobileCan @Fidomobile Technical issues all day it says
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allen
(@who_is_allen) reported
@Fidomobile is the worst, total rip off !!!!!
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🅂🄴🄽🅂🄴🄸×🅂🄰🅅🄰🄶🄴×🅂🄷🄸🄽🄾🄱🄸
(@YongeSavagePSA) reported
@Fidomobile struggling with my data & @Rogers struggling with my internet. Y'all good? It's giving 2003 blackout
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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RisaMi
(@MiyakeLisa) reported
@Fidomobile is your website down or under maintenance? I haven’t been able to login into my account online, the account and log in page just times out or never fully loads.
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Straker
(@Onelovepeace7) reported
@Fidomobile @curatedbylala Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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Straker
(@Onelovepeace7) reported
@Fidomobile @curatedbylala Fido service sucks. Cancel your contract now!!!
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1
(@k1ng29ka1) reported
@Onelovepeace7 @Fidomobile @FidoSolutions Their home internet is going to **** too
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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Smit Patel
(@smittpatell) reported
@Fidomobile I was told that my activation charges will be waived off while subscribing to Fido but my first includes activation charges. Please provide me with solution.
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Dr. Roberto Godoy
(@untipobrillante) reported
@Fidomobile What's wrong with your service? I've been losing connection since last Friday.
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!
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Dr. AM
(@anwesha_nsb) reported
@Fidomobile Your social media team gives me a phone number to call. How can I call when my services have stopped? I still call from a prepaid number and have been trying to speak to a human being for the last 3 hours. How many voice mails should I leave? Pathetic service
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Straker
(@Onelovepeace7) reported
@Fidomobile @FidoSolutions Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!!
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Dr. AM
(@anwesha_nsb) reported
@Fidomobile how can you cancel an account suddenly? I am alone in a new country and you decide to cancel my network. What if something happens to me now and I cannot make a call? Will you take the responsibility for my safety? You left me stranded.
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido service sucks. Cancel your contract now!!!