Fido Outage Report in Alma, Ontario

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Alma, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rayane Andrade Lima (@binha_ray) reported 3 minutes ago

  I am still trying to solve my problem @Fidomobile they don’t seem to care at all. And then they will charge me for something that I did not buy. Will be changing for another company ASAP

• 
  King Nara 👑 (@princeenaraa) reported 4 minutes ago

  Hi @Fidomobile, it's been almost 24 hours since I Dm'd but no one has gotten back to me. I'm unable to get through via call or chat either. Please help 🙏🏽

• 
  Johnathan Pretorius 🔰 (@Jono_Pret) reported 5 minutes ago

  @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!

• 
  AGK (@bbold_honest) reported 6 minutes ago

  @Fidomobile i am trying to contact fido customer care from last 3 days thru chat/call but never i am able to connect to customer care . Didn’t know fido has such a poor customer service for the existing customers

• 
  RogueLemming🇨🇦🍁🦜⌛ #CanadianJuggernaut (@ForgeRat) reported 9 minutes ago

  @Fidomobile Why is @PurolatorHelp refusing to deliver a modem to a disabled shut-in in #HamOnt. Their driver is also refusing to deliver a laptop purchased from @VisionsElectro1. #cdnmedia #Disabled Why would ANY retailer use the only delivery service that won't deliver here?

• 
  (((Matthew Kofsky))) (@MKofsky) reported 9 minutes ago

  @Fidomobile I just tried calling tech support and apparently it says that you are “exceptionally closed” lol… online it says your customer support is open for another two hours. Glitch in the system?

• 
  Lisa Cheung (@lisercheung) reported 9 minutes ago

  @Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!

• 
  Marusya Bociurkiw (@MarusyaBee) reported 13 minutes ago

  going into surgery today and my @Fidomobile phone isnt working. tech support is 'exceptionally' closed. there's no one at the help centre when i send a chat message. this is legit an emergency. big telecom monopolies endanger us all.

• 
  hunter (@hunterderkach) reported 13 minutes ago

  @Fidomobile the deals are cool but is there really nothing you can do about helping with a stolen phone??? getting bounced around with support

• 
  Lashauna (@LashaunaMc) reported 14 minutes ago

  @Fidomobile I’ve been trying to speak to someone over the phone/on your website about being overcharged on my bill for the past 4 days and keep receiving error messages and having the phone hang up on me. Not the type of service I expect after being with this company over 10 yrs.