Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Amherst, Nova Scotia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Amherst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile your internet isn't working. I am working from home. I tried to call but your call centre says it isn't open at this hour. Absolutely disgusted by this service. What are customers even paying for?
@Fidomobile very angry with your service. I’ve called 3 days in a row, spent more than 2 hours on the phone and still no help. You got me to switch back to you from @koodo and messed up the switchover. Your ‘win back’ team is supposed to call me and there is no way to connect
@Fidomobile Rather than giving these prizes you should work on your network coverage. The are really bad in Brampton.
@FidoSolutions @Fidomobile never buy fido because they are financially sick and will not be able to give u ur refund. Their agents are out of world and they don't know what to say..
@Fidomobile ……the @koodo customer service was superior
@FidoSolutions @Fidomobile Fido customer service may be the worse I have ever encountered. Putting me off and ghosting me seems to be the strategy after a week. I tried to cancel my service but after 15 mins and no response I hung up and can't even cancel ! AVOID Fido!!!!!!!!
@Fidomobile why oh why is it so hard to get a straight answer???? My birthdate doesn’t match your credit check. After identity confirmation I was told it was fixed by the credit desk. Nope, still can’t activate a plan after he told me no problem now. This is exhausting.
@Fidomobile you have by far the WORST customer service and i am ASHAMED that i EVER recommended you to ANYONE. stealing money from customers and throwing your hands up and saying “oh well can’t change anything now”. PATHETIC.
@Fidomobile charging me $3,500 for a phone bill. Not working with me to resolve the issue. 8 weeks of battling and countless times to reaching out to you and no response. After harassing you, I’m told there’s nothing you can do…I should’ve never switched from @TELUS I’ll be back
@Fidomobile why is fido data not working?