Fido Outage Report in Amherst, Nova Scotia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Amherst, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Amherst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (59%)

2. 

   Internet (26%)

3. 

   Total Blackout (6%)

4. 

   E-mail (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Oleg 🇺🇦 (@olegkuibar) reported 3 minutes ago

  The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …

• Manveet Kaur (@manveet_k) reported 10 minutes ago

  So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!

• mandeep kaur (@mandeep85597545) reported 17 minutes ago

  @Fidomobile I need my services restored ASAP. I’ve tried to get in touch with customer services a dozen times with no success

• Akshay Patel (@akshayp2312) reported 27 minutes ago

  @Fidomobile @san_bains No you guys dont. Worst service ever seen!

• PupsideDown (@PupsideD) reported 28 minutes ago

  @Fidomobile chat disconnected me after 5 mins of inactivity after I waited for them for 3 hours. Phone lines are down. Haven't been able to reach you guys all week trying to set up voicemail. What gives?

• MOHAMED OSMAN (@M0_0SMAN) reported 28 minutes ago

  @Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours

• Brian Vanpee (@TheRealBVP) reported 28 minutes ago

  @Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.

• Kirsty Pretorius (@_kirstylee) reported 28 minutes ago

  @Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?

• Bhavik Patel (@Bhavik_7200) reported 30 minutes ago

  @Fidomobile I think you gays must be awarded with the lifetime achievement award for ignoring customers. People are trying to reach your customer service and all they got is 3 hrs of waiting and hung up call. Nice way to handle customer in festival season.

• PupsideDown (@PupsideD) reported 30 minutes ago

  @Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.