Fido outages and service status in Armstrong, Ontario
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
- Fido generated 0 outage signals in the last 24 hours around Armstrong, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Armstrong, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Armstrong, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Fido
Fido is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Hasan Unlu (@hasanun03898098) reportedWooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.
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LallyA (@LallyAd) reported@Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long
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cali dreamer (@cali_dreamer12) reported@Fidomobile your customer service is the worst
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Kudzie Chasosa (@chasosak) reported@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
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Jantz (@jantz1) reported@Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.
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Kirito96 (@kirito_9668) reported@Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.
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Julius & Teeko (@JuliusTeeko) reported@Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...
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Kevin ⚜️ Dorfer (@kevindorfer) reportedHey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.
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Vaibhav Panwar (@2vpvp) reported@Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido