Fido Outage Report in Arthur, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Arthur, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Arthur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (41%)

3. 

   Total Blackout (7%)

4. 

   E-mail (3%)

5. 

   Wi-fi (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Manveet Kaur (@manveet_k) reported a minute ago

  So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!

• Akira (@yu231233) reported 4 minutes ago

  @akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.

• Phil Landry (@phillandry86) reported 4 minutes ago

  @Fidomobile staffing issues? I have been waiting a total of almost 2 hours over 2 days to speak/chat with someone.

• Kirsty Pretorius (@_kirstylee) reported 4 minutes ago

  @Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?

• Oleg 🇺🇦 (@olegkuibar) reported 9 minutes ago

  The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …

• sam sheen-manor (@SheenManor) reported 12 minutes ago

  When you try to call @Fidomobile and they just hang up because they're "too busy" hah.. great support guys. Wonder why I'm calling... oh yeah, to cancel.

• Kriss1978 (@kriss19781) reported 13 minutes ago

  @Fidomobile Terrible service, calling online support they don’t even pick up the phone.

• Saiteja Nandipati (@SaiNandipati) reported 15 minutes ago

  @FidoSolutions @Fidomobile trying to reach customer support from past 3 days via call/chat n even walk-in to multiple stores. Looks like no one is bothered about existing customers. Time to move on to different provider.

• Akira (@yu231233) reported 16 minutes ago

  @akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.

• EHSAN ULLAH BUTT (@ehsanbutt) reported 17 minutes ago

  @Fidomobile Think twice before choosing Fido. Cell phone order pending for a week. No support or help provided. Left without phone for almost a week.