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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Baie-du-Febvre, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Baie-du-Febvre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile wait time to talk to an agent is between 1h30 ans 2h15?! Please help me, it's my second time calling today...
Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.
@Fidomobile I just received what I presume is a scam text message about the "outage last week" and "to compromise" click on the link. The reason I think it's a scam is that it's illiterate and I don't think Fido would send such a message. Want to know more just let me know.
Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....
@Fidomobile you guys giving $25 dollar plans to new customers while I'm your existing customer and I'm paying $35 wtf is wrong with you lol
48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋
@Fidomobile all I want is to view my bill… but I can’t cuz I can’t sign in… Why can’t I sign in? Says my email doesn’t match in your data base… weird I had emails from fido so you know it exist So why can’t I change my password AND WHY IM I WAITING AN HOUR TO TALK TO YALL!
@Fidomobile … My kids are looking to get plans, however I think it’s time to switch, as can’t rely on ever speaking to someone. Too bad.
Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍
Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy