Fido Outage Report in Bath, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Bath, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (30%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Bhasin
(@rishionweb) reported
Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad
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Tom Ostapchuk
(@TomOstapchuk) reported
Clever tactic taking multiple support calls to a single agent @Fidomobile. Probably lowers your 'wait time' metrics. Start adding in the time on hold while the agent helps everyone else at the same time.
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Linda M
(@LindaM29944467) reported
@Fidomobile What support, I've been transferred, put on hold and had to reenter my info and keep pushing the same stupid numbers 5 times to be put on hold and hung up by the same Indi person twice. You guys sold out, your service as become worst than Bell.
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ivreg
(@ivregress) reported
@Fidomobile @FidoSolutions (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN
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badr
(@badr54988375) reported
@Fidomobile hello, i had have a credit with you a long time ago , and I want to pay the money but I don’t know how? Could you please help me and let me know how much you want from me? I’m out of Canada Thanks
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Tariq Razi
(@Tariq_Razi) reported
@CRTCeng needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.
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Tariq Razi
(@Tariq_Razi) reported
@Fidomobile Again Fido not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.
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Tariq Razi
(@Tariq_Razi) reported
@Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.
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Ada
(@Ada77881950) reported
First they mess up my sim number. The toss me from rep to rep. Like how's that my problem @Fidomobile i don't need this stress while dealing with all this pandemic nonsense. I have no patience for bs now.
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PEI Bound
(@SteveNovak1977) reported
@Fidomobile That's the opposite of what every other Fido employee has done for me. I'm not looking for a solution anymore, this is about letting others know how you treat customers.