Fido Outage Report in Beaumont, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (31%)
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Total Blackout (5%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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Eric Jenkins (@jeneric41) reported from Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case (@case_r_k) reported from Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Nikki (@nokihu) reported from Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Deals (@LeTabby) reported from Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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JORIAL (JO.hn RI.chard AL.lan) (@Jorial) reported
Has anyone ever tried to submit a claim to @Fidomobile for a replacement lost/stolen phone? Well, that service gets outsourced to a company in Texas, and the process thus far has been an absolute f*****g nightmare.
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Faux Paw (@FauxPawRL) reported
Jesus Christ @Fidomobile is the single worst company I have ever dealt with and it's not even close. The lack of competition in Canada is absolutely killing us, and I'm not even talking about the Rogers outage last month.
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Philip Hadley (@hadley4ipswich) reported
@Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?
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gravisan (@gravisan) reported
@Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.
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Bruce Winter (@Bruce_Winter) reported
@MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.
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Marty Forbes (@MJForbes) reported from Lac Ste. Anne County, Alberta
@Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?
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Crysta (@crisssyta) reported
@Fidomobile thanks for nothing, Fido! Impossible to get through even to get in queue over the phone. Directs me to live chat. Live chat agent takes about 20 mins for each reply just to give me answers I already knew. Being a long time customer means nothing esp with offers.
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Nadeem (@NadeemAhmadhere) reported
@Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!
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Philip Hadley (@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit and wait to be cut off by your staff again?
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4N-K1T [3TC] (@ankyc14) reported
Hello @Fidomobile, I've been unable to access my data for almost a week now and I've tried all options through the automated live chat - I asked to be connected to a specialist, but it wouldn't let me - not sure what's going on, I'm the only one seeing this issue - plz help, thx!