Fido

Fido Outage Report in Berthierville, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Berthierville, Lanaudière, Québec 12/03/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • alanahkyleen alanah (@alanahkyleen) reported

    @Fidomobile hey! Any idea if fido service is down in Toronto area? Having some trouble with a device paired with Fido.

  • TheOtherGuy1 The Other Guy (@TheOtherGuy1) reported

    @tina_edube @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans

  • iamandygoddard Andy Goddard (@iamandygoddard) reported

    I have always had great service from @Fidomobile, but “Ask Jack” chat is appalling. - Agents can’t type in full sentences - Punctuation is mythical - Typos galore because agents have to handle multiple chats & problems at once. Get your agents back to the phones!

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile No i will not, i hate fido and being forced to be their customer by a contract so much right now and theres nothing u can do to make up for all the humiliation i went through with the 5-6 different people i spoke to in the span of 90 minutes today. Loyalty is a crime with fido

  • PaulDuse Paul Duse (@PaulDuse) reported

    @Fidomobile Internet service in Windsor ON for mobile devices (in my case iphone) has been down since 1pm today. Please fix it

  • MARKC0WAN Mark Cowan (@MARKC0WAN) reported

    . @Fidomobile isn’t capable of simply holding up their end of our contract so we are done with them. I will update you when we get new plans but as for now… go burn down Fido, your carbon footprint in this world isn’t worth the “services” you offer.

  • samina_vakharia Samina Vakharia (@samina_vakharia) reported

    @Fidomobile @im_mjb Hi! Plz fix the problem with Your app and let us know how to pay the bill? I'm not able to log in with the app or even with the website

  • shamakyEnt ShaMaKyEntertainment (@shamakyEnt) reported

    Why did I order a new phone since March 6th from @Fidomobile talk to 3 customer service agents and a supervisor and cannot get my order by now. What's really happening with @Fidomobile these days? Customer service is nonexistent with them...I'm so disappointed 😞

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile And your colleagues were one call away. Only to be told our policies are written in stone even if we were at fault. So no, u wanna help go dig up my file and see whats on it. Im tired of doing fido’s job for them.

  • TheOtherGuy1 The Other Guy (@TheOtherGuy1) reported

    @justcanadaTings @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans