Fido

Fido Outage Report in Berthierville, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Berthierville, Lanaudière, Québec 11/25/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • deseguin Denis Seguin (@deseguin) reported

    @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

  • Jay_2_The_Eff Jay (@Jay_2_The_Eff) reported

    @Fidomobile Hi Fido, trying to place calls , but it says no connection. I'm in Atlantic Canada. Is your service down?

  • luceandsam Heather H (@luceandsam) reported

    @Jay_2_The_Eff @Fidomobile I’m using my sister’s cell to make my comment. I’m a Fido customer @tooziegirl and can’t get any cell service from Halifax, NS. Can you give us an update?

  • nakhrebaz_jatti 𝔖𝔪𝔦𝔩𝔢 (@nakhrebaz_jatti) reported

    @Fidomobile from a week Home internet is a constant problem with #fido Keep motivating me to change it

  • _susan4abruisin Colton Alabaster (@_susan4abruisin) reported

    @Fidomobile I’m excited for my cell service to work again!!

  • TheFrostyPuma TheFrostyPuma (@TheFrostyPuma) reported

    @Fidomobile Maybe work on customer service rather than tweeting about ******* Tacos

  • jzed7 jzed (@jzed7) reported

    @Fidomobile Why does your customer service phone number connect me to @RogersMobileCa when those agents tell me there's nothing they can do bcuz I'm with Fido????

  • gokulbharathi ngokulbharathi (@gokulbharathi) reported

    @Fidomobile My account is being charged for long distance calling. The agent who sold me told it included long distance calling. And your customer service agent amir told me he can't raise a complaint.

  • laffita_giselle Giselle (@laffita_giselle) reported

    @Fidomobile @ipsodunk Service are down , and i wonder if we’re gonna get those 50 gb that they mentioned

  • jzed7 jzed (@jzed7) reported

    @Fidomobile I've been on loop for the past 3 hours! I contact an agent on your online chat and they tell me to call your customer service. Customer service is just a robot!!! The robot keeps telling me to check my texts but I'm calling you because I don't have access to texts