Fido

Fido Outage Report in Berthierville, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Berthierville, Lanaudière, Québec 01/17/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchMaster9k Pat (@SketchMaster9k) reported

    I didn't ask for any free credits or anything crazy. It seems reasonable to me that I'd be offered at least a refund for the service that I never received or used. Being refused even that was the red flag that made me cancel all my lines instead of just the new one @Fidomobile

  • s7884727 Stu (@s7884727) reported

    @FidoSolutions Yes. You’re still not dealing with the issue of charging $50 for just over half a GB of data which is disgraceful. Poor form @Fidomobile

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile had a horrible experience with Fido today. Even after 3 hours on the phone, the issue wasn't resolved. Very disappointed with the service.

  • gill_m_s Mandeep S. (@gill_m_s) reported

    Hi @Fidomobile what is the penalty/interest if I miss my bill payment? And what do you pay if you delay refund payments? I got my account cancelled last year..and still awaiting refund. If it's for being done with every customer.. means you are using their money @ 0% interest.

  • bill_lukawy Bill Lukawy (@bill_lukawy) reported

    @Fidomobile my Apple iPad number is 403-926-2840. I pay monthly for cell service on it. Never used. Never seen a sim card or instructions on how to activate it. Can you help? Thank You very much. Bill Lukawy

  • canadaposthelps Canada Post Helps (@canadaposthelps) reported

    @chantelmegaffin @Fidomobile HI there- if the item was returned using a trackable service, please DM us the tracking number.

  • vinitonini _vini (@vinitonini) reported

    @CircularLogic89 @Fidomobile yeah, but the same way this plan was available, another was offering less data also was and I decided to pick up the last one with no problem. To me it sounded like the person could explain why I was being charged for a plan that Fido regularly charges almost $50 bucks less.

  • SpencerWallace_ Spencer Wallace (@SpencerWallace_) reported

    @Fidomobile @FidoSolutions I've been with Fido for 3 years now and I have never used any of these "deals". Fido Xtra is a good idea in theory but they're always on brands I've never heard of, products that are way overpriced (even with the deal) or are so niche I have no use for them.

  • atiyamemon1 atiya memon (@atiyamemon1) reported

    Heres my experience as a Fido customer. It had been over 8 months since i got my internet i was promised a gift card after 6-8 weeks but had to make at least 6 phones calls for it and no one has reached out. Very disappointed with the service. @Fidomobile @FidoSolutions @fido

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...probably 20+hrs on the phone in total. Each time there was a new problem or something wrongly set. By mid-Feb I gave up in frustration and asked them to cancel everything and refund the 3 months. They refused. According to Fido, since... @Fidomobile @FidoSolutions