Fido

Fido Outage Report in Berthierville, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Berthierville, Lanaudière, Québec 02/12/2026 11:30

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • zamzam_77 Emilee Zamec (@zamzam_77) reported

    @Fidomobile after a year of flawless reception your wifi has done nothing but crap out on me for three months straight, racking up my cell phone data and disrupting my work from home productivity. Looking forward to switching providers.

  • toothluhs $adboy sam (@toothluhs) reported

    on the phone with ******* tech support AGAIN after a 2 hour call 3 days ago that should’ve been resolved well before now as i was promised 🖕 you guys are actually kings of wasting my time. i have been transferred FOUR TIMES. @Fidomobile 🖕🖕🖕🖕🖕🖕

  • dhyn3s HAM (@dhyn3s) reported

    @Fidomobile I had to call a 3rd time to get someone to come today and they couldn't help me because I don't have a line going into my place (which was already expressed in many MANY PHONE CALLS.) The tech then tells me he will have to get someone else to help him and will call me back asap..

  • AreebUllah10 Areeb Ansari (@AreebUllah10) reported

    I am using 30Gb for 60$, and all of a sudden when i want to downgrade my data package to 10GB You are offering me 10GB for 56$ ? So i am saving 4$ and loosing out on 20GB ? Isn't that stupid? 'cause of these abysmal offers I'd be not be doing business with you guys. @Fidomobile

  • p8r8s p8r8s (@p8r8s) reported

    Hi @FidoSolutions @Fidomobile I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. Via a prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

  • tachiitaaa Taaaaash (@tachiitaaa) reported

    @Fidomobile As a loyal customer of many years, I am appalled at the service I have received. I've been left with no option but to use up 100% of my phone data and your CSR offers me nothing more than to PURCHASE additional GBs. Great work. 🙄

  • andrewdsouza350 Andrew D'Souza (@andrewdsouza350) reported

    @FidoSolutions @Fidomobile the home internet has just went off without warning! Please investigate and fix!

  • aliazizi86 Ali Azizi (@aliazizi86) reported

    @Fidomobile Do you know what id the meaning of Quality of Service??! How do you manage to prepare awful experience for your users? #fido #5G #WORST

  • piaf48924801 piaf (@piaf48924801) reported

    @Fidomobile Cant make outbound calls. In Maple ridge BC v2x6b6. Fido customer service poor. How long before service restored? 2 days is a long time without full service😡

  • Sudhagupta30 Sudha Pandey (@Sudhagupta30) reported

    I am an international student in Canada, struggling to get help from fido for fraud that happened on my account. I have been asked to call after every 3-4 business days from the last one month, but no solution yet. Need help as this is very stressful. @Fidomobile @FidoSolutions