Fido

Fido Outage Report in Berthierville, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Berthierville, Lanaudière, Québec 01/30/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ericmarr3 Eric (@ericmarr3) reported

    @TVFanatic8 @Fidomobile Exactly this. The lack of info and transparency is the biggest problem here. Are we talking hours, days, weeks? A ballpark would be helpful. If Fido/Rogers gave a hint days ago I could have made other arrangements.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • jojo2739 Joyce (@jojo2739) reported

    @Fidomobile network has been on and off for the past hour, also unable to make any calls even though it shows there is signal...

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile I understand the outage is not the company's fault. However 6 days of not internet service, with no informative updates or effective temporary solutions is. Customers are in the dark about why its taking so long and the same cookie cutter response is not sufficient.

  • UdbhavZaroo Udbhav (@UdbhavZaroo) reported

    @FidoSolutions @Fidomobile Appreciate the quick resolution Van from your team could provide me. I wish all your customer support staff had the same intent. Thankyou so much

  • simowastaken СИМО (@simowastaken) reported

    I'm never going back to @Fidomobile ever again The amount of spam calls and texts I get from them now are insane I should change my number

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    All the big communication companies @Fidomobile @rogers really do not help their staff support their customers. 4 days without internet and all the staff can give is 5GB bonus. After 4 days you would expect the companies to have a better solution. #ottawaoutage #fido #Rogers

  • jay_larose Jay Larose (@jay_larose) reported

    @Fidomobile Hey! I am in Ottawa and haven’t had wifi for 3 days due to storm.. they’re saying it might be another 2 days before we get it back. As a loyal customer of over 20 years w Fido is it possible to get additional data?!? I have a 2.5 year old and she needs entertainment!

  • NatalieCarlino Nattt 🇺🇦 (@NatalieCarlino) reported

    Two separate calls, 45 minutes later and @Fidomobile customer retention keeps hanging up every time a costumer service rep transfers me. A complete waste of my morning.