Fido

Fido Outage Report in Brockville, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Brockville, Ontario 01/19/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandymctyre John Higo (@Sandymctyre) reported

    @Fidomobile nothing quite makes a customer feel valued like sitting on hold for almost an hour, finally getting connected to someone, getting out on hold then 'due to unforseen circumstances we're unable to assist you, call again later'... TWICE.

  • olegkuibar Oleg 🇺🇦 (@olegkuibar) reported

    The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    @Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours

  • olegkuibar Oleg 🇺🇦 (@olegkuibar) reported

    Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.

  • masters215000 Masters2150 (@masters215000) reported

    @Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?

  • PupsideD PupsideDown (@PupsideD) reported

    @Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.

  • kelly_auryne kelly adams (@kelly_auryne) reported

    @Fidomobile @FidoSolutions two and a half hours on hold to be told "sorry we can't answer your call try again later" and disconnected. Worst service in a decade. so disappointed. Was trying to speak to someone before switching to another. there is busy - then there is that...

  • ehsanbutt EHSAN ULLAH BUTT (@ehsanbutt) reported

    @Fidomobile Think twice before choosing Fido. Cell phone order pending for a week. No support or help provided. Left without phone for almost a week.

  • SheenManor sam sheen-manor (@SheenManor) reported

    When you try to call @Fidomobile and they just hang up because they're "too busy" hah.. great support guys. Wonder why I'm calling... oh yeah, to cancel.

  • mandeep85597545 mandeep kaur (@mandeep85597545) reported

    @Fidomobile I need my services restored ASAP. I’ve tried to get in touch with customer services a dozen times with no success