Fido

Fido Outage Report in Brockville, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Brockville, Ontario 12/15/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.

  • DH_12 Dave Houston (@DH_12) reported

    @Fidomobile Why is my internet going down every day?

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile You know what? I’m not furious anymore. I think it’s very interesting. The supervisor was very rude but serious and looked like he got the universal truth on his side. He treated me as an enemy instead of a customer. I want to remind him “calm down”!

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.

  • shipman_devin Devin Shipman (@shipman_devin) reported

    @Fidomobile What the point in having extras if all it ever lands on is the blank blue spot? Your service sucks on that part

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already stated shopping around to look for a new provider after the disgusting customer service. But you came to me this morning without apology but an absolute threat. Bianca yelled at me, you threatened me, what else?

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile We have different opinions about a thing but that doesn’t mean you as a manager could attack me personally and refused to provide me with essential service.

  • HassanReal18 HassanReal (@HassanReal18) reported

    @Fidomobile @FidoSolutions Internet in down in Thornhill area!

  • cty927 Tiffany Cui (@cty927) reported

    @Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.