Fido Outage Report in Brockville, Ontario

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ak-Sar-Ben Knights (@wyntyre) reported 5 minutes ago

  @Fidomobile please quit calling me like 8 times a day! I don't have a Fido account and never have had one.

• 
  Gord M (@GordM20) reported 6 minutes ago

  @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

• 
  ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported 7 minutes ago

  @Fidomobile in what world do you have to wait the next day for customer service support?????? Wth am I paying for?

• 
  Bear Dog (@2076ckm10) reported 10 minutes ago

  @Fidomobile How about you provide customer service. You won't let us cancel our contract! No one will call back. So. Now what? Maybe get your poop in a hoop before telling how awesome you are.

• 
  jay makinze ❼ (@Mr_Teekay) reported 14 minutes ago

  @Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.

• 
  Sean Hanley (@SeanHanleyTO) reported 15 minutes ago

  @Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.

• 
  Mayank Jain (@mayank_0601) reported 17 minutes ago

  I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)

• 
  WTFisgoingon (@WTFisG0ing0n16) reported 18 minutes ago

  @Fidomobile What’s the number to cancel my account?

• 
  وحشی (@iamkmpk) reported 19 minutes ago

  Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?

• 
  وحشی (@iamkmpk) reported 20 minutes ago

  @Fidomobile @Fidomobile So we need “appointments” to activate our sim now? We can’t dial in to do that like with other carriers? Can’t afford that? I believe I made a right choice moving away from Fido. Poor user experience. Poor customer service.