Fido

Fido Outage Report in Brockville, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Brockville, Ontario 12/27/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchMaster9k Pat (@SketchMaster9k) reported

    I didn't ask for any free credits or anything crazy. It seems reasonable to me that I'd be offered at least a refund for the service that I never received or used. Being refused even that was the red flag that made me cancel all my lines instead of just the new one @Fidomobile

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @Fidomobile One of the worst customer service provided by a Call Centre Supervisor that I have come across in life. Absence of empathy, listening, and customer focus in a Call Centre Supervisor is unbelievable in a Telecommunication Company.

  • TARO2022 T (@TARO2022) reported

    Having maybe the worst experience ever with @Fidomobile @FidoSolutions the reps are being incredibly kind but I've been on and off of hold for over 2 hours. I have a new device and sim coming and they put the wrong address even though it was inputted as the correct address.

  • gordonkphil Fortesque... (@gordonkphil) reported

    @Fidomobile this is THE THIRD REQUEST AS TO WHY? MY BILL HAVE GONE UP ALMOST $8.OO...ALSO THE PHONE(WHICH I AM RENTING] IS A PIECE OF JUNK) AS WELL...WOULD LIKE TO GET AWAY FROM FIDO AS SOON AS POSSIBLE...VERY BAD EXPERIENCE...

  • PixieCannibal Pixie🎃 (@PixieCannibal) reported

    **** @Fidomobile so bad They've stripped out the customer service phone support so bad. They fully say in the menu that phone agents can no longer make certain changes and you have to do it yourself. I pay $116 a month for them to fire support agents??? Maybe not for long.

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...acknowledge this was not an ordinary situation. Yes, technically I was outside the refund period with an active sim card But only because I was strung along for months by Fido with false promises that were never fulfilled, and charged full price for the privilege @Fidomobile

  • FollowLukasMora Lukas (@FollowLukasMora) reported

    The worst thing I have done in the last three months was definitely switching from @Fidomobile @FidoSolutions to @koodo ! I will NEVER recommend koodo to anyone. They can’t even put together their billing info.

  • SahilBa57637069 Sahil Babbar (@SahilBa57637069) reported

    @Fidomobile Have been struggling with this network for over 2 months now, Multiple calls to customer service and tech teams. Really confused team, some say modem is a problem some say area has some issue. Changed modem thrice in 2 months but still no internet. So frustrated rn !

  • ssaleemofficial Shezan Saleem a.k.a JO-G (@ssaleemofficial) reported

    @Fidomobile Switching my service to elsewhere asap. your customer representatives are rude and non helping. I was happy with the service but if a company doesn't believe in helping customers with their concerns and waste their time, it's no good for me.

  • SpencerWallace_ Spencer Wallace (@SpencerWallace_) reported

    @Fidomobile @FidoSolutions I've been with Fido for 3 years now and I have never used any of these "deals". Fido Xtra is a good idea in theory but they're always on brands I've never heard of, products that are way overpriced (even with the deal) or are so niche I have no use for them.