Fido Outage Report in Brockville, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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B-urself
(@peace_wallet) reported
@Fidomobile I didn’t receive any new SIM — it’s my old SIM card. I already validated everything over online chat, shared my IMEI and SIM card number, and was told everything looks good. Still facing the issue. (Suspended)
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile this is a completely unethical support model. call back can be provided as an option but shouldn’t be forced to the customers.
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sepideh
(@sepideh_208) reported
@Fidomobile Yes there is no service, I received a text saying my service is suspended due to 3g network retirement but I got this sim card activated yesterday and it is new.
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renuka mendis 🍉
(@renukamendiss) reported
@Fidomobile your 3g transition I was advised would not affect my service. And you have instead suspended my phone and I cannot call nor receive any. I've tried to call and keep getting terminated. #FidoG3 I need you to message me here and contact me with a number and name
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile how do we make this complaint more official? this support model is unacceptable in any line of business. how do we make sure that this reaches the decision maker of Fido?
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sepideh
(@sepideh_208) reported
@Fidomobile And said wrong department again and said I can't transfer you so you have to hang up and call again. What kind of customer service is this? Making me call again and stay on hold again. Not acceptable. Fido has given me a terrible experience since June cause I have been calling
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B-urself
(@peace_wallet) reported
@Fidomobile Hi Corey, I’ve already checked both links — it clearly says my phone is compatible. VoLTE is enabled, and I’ve restarted the phone as well. Still no service. Please help me resolve this issue.
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JIGNESH BELA
(@JIGNESHBELA) reported
@Fidomobile Your representative told me I have a brand new 5G phone and shouldn't worry about these messages. Now you have suspended my line. I want you to help me and reinstate my line.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?
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sepideh
(@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable