Fido Outage Report in Brooks, Alberta

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoaib Mirza (@shoaibam) reported 7 minutes ago

  Went to @TELUS store to replace my 3 yr old phone... after 45 mins of listening to the rep breakdown plans and offers, i’m told my account is too new for any of the offers to be honoured. If it wasn’t for the Canada/US plans I need for work I’d never leave @Fidomobile

• 
  Shoaib Mirza (@shoaibam) reported 8 minutes ago

  Went to @TELUS store to replace my 3 yr old phone... after 45 mins of listening to the rep breakdown plans and offers, i’m told my account is too new for any of the offers to be honoured. If it wasn’t 5 the Canada/US plans I need for work I’d never leave @Fidomobile

• 
  The D'Macx Express (@TheDMacxExpress) reported 10 minutes ago

  @Rogers @Fidomobile what's with the weak signal in East York, M4J? Phone shows 5 bars, I'm outside, bit I can barely makeout the wait music calling 611 from my phone. Basement apartment (of course) even worse. Wasn't like this in November.

• 
  RadicalBradacal 🌈 (@ADBradac) reported 11 minutes ago

  I've been a @Fidomobile customer for nine years, since moving to Canada. Here's a thread about the worst customer service I've ever had, and how no one should use Fido. Ever.

• 
  Samuel Baruffi (@SamuelBaruffi) reported 14 minutes ago

  Hey @Fidomobile ! I've been trying to connect with one of your agents for most of the day today. With more than 10 chats opened and 4 calls with ZERO being answered. Currently more than 40 mins on the line waiting! Is this the type of customer service you want to provide? #Help

• 
  Abhishek dubey (@abhi_sdl) reported 15 minutes ago

  @Fidomobile @FidoSolutions I have been trying to get in touch with you guys since 3 days..Its regarding my billing issue. Can you please schedule a call back? Thanks

• 
  Mike Schilder🇨🇦 (he/him) (@pictor) reported 15 minutes ago

  @Fidomobile My plan is $65 for 10GB. I see on the site that your 10GB plans are listed at $60. Who do I talk to about knocking my bill down by $5?

• 
  JSE (@jsebean) reported 16 minutes ago

  This is not the first time I've had to deal with their pathetic service, so shame on me for thinking they might be worth considering. Anyhow I'm in the market for a new plan. Perhaps @Fidomobile can offer something? I cannot wait to be rid of the pathetic excuse called @Eastlink

• 
  Rob (@plumeorama) reported 18 minutes ago

  @Fidomobile get more towers around Ottawa. Absolutely a crap signal when I visit here!

• 
  Candace Cobbing (@ThatsSoCobbing) reported 18 minutes ago

  Hi @Fidomobile you sent me a broken modem and I need a new one right away. The part where the coax cable attaches is not connected to the unit. Very disappointing