Fido

Fido Outage Report in Brooks, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Brooks, Alberta 12/20/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    @Fidomobile on hold 10 minutes and your online chat says jack will help but he isn`t I cannot get internet unless I am home please help

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    Much to my horror, even though I called and asked @Fidomobile specifically for a US calling plan, they are now deciding to stick me with this $600 bill, as a welcome gift for choosing their services with this phone. I wish I had never chosen them as a provider.

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    The @Fidomobile representative was able to help me but when I asked her what would be done about the mishap beforehand, I was just told that things would be tallied at the end of the billing cycle.

  • SoFetchShawn Shawn (@SoFetchShawn) reported

    @Fidomobile Your phone wait times have been ridiculous for days. I've been trying to get through to cancel my service but don't have time to spend hours waiting to get through.

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported

    @Fidomobile been trying to call you for days. Currently two hours wait time. Please respond. Disappointing lack of service. Went to a Service booth at a Mall. ‘Call Customer Service’

  • MCNadzzz MCNadzzz (@MCNadzzz) reported

    @Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS

  • DMAN47889451 DMAN (@DMAN47889451) reported

    @Fidomobile Hello, I'm wanting to obtain phone service for my son(he has his own phone) how would I go about this on my account?

  • x_axez A.B. (@x_axez) reported

    @Fidomobile your phone wait time is 3 hours;your website chat not working: Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later.

  • ypcho Yvette (@ypcho) reported

    @Fidomobile No! You have OPENED 2 new mobile phone numbers for me!  It should only be 1, with the new TABLET! CALL HOLD TIME IS 1 HR, 9 MIN! UNACCEPTABLE. I have been a Fido customer for 20 years (even when you were Microcell), and this is a complete slap in the face.

  • TeakayIII Engr Teakay III (@TeakayIII) reported

    If you wish to listen to nice music free of charge on your phone just dial @Fidomobile at 611. Their customer service wait time in over 3hrs… Thank me later