Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Brooks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile Hey Team Fido, need help in few things. Any possibility for a call?
@Fidomobile since you seem unwilling and unable to stop telemarketing calls to my #, or my phone # being used for telemarketing calls...AND I asked many times to have a data only plan ..no voice, I will forward my phone to fido help desk *21*18884813436#
@Fidomobile Direct or not this issue is not fixed
@okg11996115 @Fidomobile I’m a complete victim of fraud, someone used my ID to open a Fido account. Fido doesn’t give a **** and ask me to pay. The manager: why don’t you just pay 400 and forget it? Why is Fido such arrogant?
Join @Fidomobile they said you’ll have free data hour yet the online app almost never works so you can’t activate it… leaving Fido first chance I get worst phone company ever #ripoff
@Fidomobile don’t use it it’s really bad it’s a scam
@Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)
@Fidomobile Imagine calling Fido and all their technical support staff line is down, I couldn't even cancel the internet plan I literally got today. And on top of that you wanted to charge me an extra 50.00 to install my internet.
@Fidomobile this is the second day in a row your technician has not shown up for their appointment to install internet. Spent 1.5 hours after my two hour window on your chat trying to track down the tech yesterday, no luck. It’s day two now and I am understand losing patience…
@Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !