Fido Outage Report in Brooks, Alberta

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angini - The Sailing Therapist 🇨🇦 (@sailingangi) reported 6 minutes ago

  Hey @Fidomobile you charged me for 2 days of roaming when it should’ve been only 1. Now the person I’m trying to get help from is saying they’re sending me a link. This isn’t how I work! I want this resolved by a human please

• 
  Eze Onyedikachi Lucky (@EzeOnyedikachi6) reported 9 minutes ago

  @Fidomobile please how can speak to human customer representative and not an automated machine response.

• 
  TheRealPureshotzz (@pureshotzz) reported 11 minutes ago

  @Fidomobile where is my google pixel 10 pro XL!?!? I pre ordered it and on release day it's on back order... and when I tried to talk to customer service was basically hung up on twice because every time i was transfered it would just send me back to the automated operator.

• 
  Shads (@lil_shordie) reported 12 minutes ago

  @Fidomobile literally the worst customer service ever.

• 
  NatalieL (@NatalieLa11) reported 15 minutes ago

  It’s very hard to get any help with @rogers and @Fidomobile ! I’m always on hold !!

• 
  kartik gupta (@kartikgupta3004) reported 22 minutes ago

  @Fidomobile I am trying to cancel my services as I am out of the country, but it is impossible to chat or connect with a representative…You keep charging me exorbitant amount even though I dont use it anymore!! Thats was not expected from you Fido!!

• 
  Harlow Journey (@HarlowJourney) reported 24 minutes ago

  @Fidomobile I think that your service is terrible. I am paying a premium and I cannot even make a call or receive a call right now. You allegedly have no reported outages. I have tried in multiple ways to contact your company, but it is impossible, and I do not say that lightly.

• 
  Ameen (@ameen_sharma) reported 24 minutes ago

  @FidoSolutions @Fidomobile @Fidomobile unblock roaming network doesn’t change plan price in use! Ur rep said they how after a call it ended as new contract with plan price changed! It looks rep making customer fool

• 
  jessica phu (@JessicaPhu) reported 25 minutes ago

  @Fidomobile I scheduled a call back for the next day to change my account. I get the call back and the service rep hangs up on me or “disconnected”. Now I have to wait until tomorrow to schedule another call back. This isn’t available online, please can someone just help today?

• 
  Jonathan Stone - Sith Acolyte Darth Iratis (@jonathanjstone0) reported 27 minutes ago

  @Rogers @Fidomobile This kind of lack of service was the reason I left Rogers the first time!!!