Fido Outage Report in Brooks, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Brooks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks
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adam robinson
(@adamrobinson133) reported
@Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.
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West Van Girl
(@WVanGirl) reported
@Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.
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Jeff Stephens
(@jaffomtl) reported
Oh well, spoke to soon @Fidomobile , still no solution to porting my number, so well over 24hrs without access to my phone number and texts, and not able to reach anyone!!! Beyond frustrated at this point!!!
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile after being a loyal customer for 6 years I am so beyond frustrated with the service I have received continuously for the last two years. This is going to be a long one but I’m fed up. January 2019 - YOURE company calls me to offer me a new phone and plan, everyday
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Fido Solutions
(@FidoSolutions) reported
@vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi
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Niceroni
(@niceiceic) reported
@Fidomobile now want to charge $15 to change your mobile plan if you speak to an agent on the phone but this service is free in person at a store. THIS IS DISCRIMINATION against disabled people and those who have issues with mobility. I AM TAKING THIS TO THE NEWS AND THE BBB
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile every department is in a different city. I believe for a fact that you will make it impossible for a customer to reach a resolution by transferring and given them vague information so they will give up and just pay the bill - NOT ME. After 6 years of being a
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Callum D
(@D494857D) reported
@Fidomobile Why ******** have you replaced customer service with AI bots you annoying *****? I want to speak to a human person NOW not AI garbage
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Kranthi
(@Krantikagithapu) reported
@Fidomobile @aloneitan @FidoSolutions waiting for your support to answer my call for more than 90 mins now. Can someone help me. Thanks