Fido

Fido Outage Report in Brooks, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Brooks, Alberta 12/07/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidYu12 David Yu (@DavidYu12) reported

    @Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...

  • AfsariNilou Nilou Afsari (@AfsariNilou) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot

  • kyledela25 Kyle Dela (@kyledela25) reported

    @Fidomobile is there another outage? Can’t seem to get my internet working here in Toronto

  • Moving2Canada10 Moving2Canada101 (@Moving2Canada10) reported

    @Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work

  • up_tick77 Up tick (@up_tick77) reported

    @Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??

  • iambn ldbharat nahata (@iambn) reported

    @Fidomobile @FidoSolutions Fido if you cannot value a customer who has been loyal to your company from last 2.5 years and if your customer care executives don't know how to treat your customers than please don't add new customer base.

  • fannypannym 🥄 (@fannypannym) reported

    Literally @Fidomobile customer service almost made me cry because the man on the chat was being very dismissive and rude. I might end my 5 year “loyalty” with them sorry for posting this but i just need to rant to someon

  • bdooley91 Brian Dooley (@bdooley91) reported

    @Fidomobile when will we see the money back from fido for the outage on our bills??

  • Juicec111 Juicec111 (@Juicec111) reported

    @Fidomobile is your call back feature down? I got a text for ASKJACK but the link just takes me to your support page. how do I schedule a call back and speak with a human?

  • jzfromcalgary Jeremy Zhao 🇺🇦 (@jzfromcalgary) reported

    Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?