Fido Outage Report in Brooks, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Brooks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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c renton
(@cerenton) reported
@Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage
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arcanadian_23
(@rohancnaidu) reported
After I spend hours with your support team and get the order cancelled, the store makes me drive for 3 min only to let me know they cannot offer me the price I was offered online. @Fidomobile this is almost a scam run by your stores. “Make customers cancel online orders”
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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katie watt
(@katiewatt1992) reported
@Fidomobile @FidoSolutions When will we get our credits for that day of no service
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S. K. Carr
(@theSKCarr) reported
@fidomobile My bill went up $2.50 this month. Same month where you had a massive outage in your system. Good job guys! You've really earned it.
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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Roland
(@Roland73619763) reported
@FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******
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ph
(@PG13A) reported
@Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues
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arcanadian_23
(@rohancnaidu) reported
@Fidomobile - pathetic customer service. You send an “exclusively for you” offer which I opt for and place and order. Your store does not have the stock in spite of website showing it in stock. Dont know why you guys make us use express pickup if you cant deliver your promise.