Fido outages and service status in Caradoc, Ontario

Problems in the last 24 hours in Caradoc, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caradoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caradoc, Ontario

Latest outage, problems and issue reports in Caradoc and nearby locations:

• 
  Gary Zee (@gaz2002) reported 43 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim (@Jim_363) reported 8 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 10 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  TundeRich (@Dunumi) reported 11 minutes ago

  @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Pete (@floofydoofbkup) reported 14 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 17 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  Deep (@djdeeep) reported 17 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Georgina Perez (@Georgin51424274) reported 26 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?

• 
  TundeRich (@Dunumi) reported 26 minutes ago

  @KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Raphael Daniel (@RaphaelDan86238) reported 28 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Linny (@IosonoLf) reported 29 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?