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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Caradoc, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caradoc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports Near Caradoc, Ontario
Latest outage, problems and issue reports in Caradoc and nearby locations:
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile @FidoSolutions I moved to the US and called to switch to a plan that was suitable for me. However, the next day, I got no service, SIM swap to another phone gives a message that my SIM isn't registered to the network. Now I can't call customer service for assistance
@Fidomobile Fido is not resolving issues and trying to exploit customers. Especially students. Customer care takes hours to respond and they create new issues instead of resolving. Please don’t take their services and avoid them at all possibilities. They are useless.
what is happening with @Fidomobile ? got tired of offering a good service?
@Fidomobile Your internet service has been going out all week for 30mins to an hour at a time. What is going on??
@Fidomobile why are you not able to waive a long distance call that was made accidently? My dad might have called or pocket dialed a wrong number and your agents are refusing to remove this call from our bill. My dad never makes long distance calls using mobile..
@FidoSolutions @Fidomobile Such a pathetic service they have. I have been waiting for my home internet modem since November haven't received it yet. And when ever try to reach them they just keep transferring to other departments and i end up waiting for hours.
@FidoSolutions @Fidomobile Spoke with multiple consumer irate specialists since morning and nobody is willing to find a resolution to my problem. The manager just won't step up and attend my call. Made me hold for over one hour without any response. #worstcustomerservice ever. #fido
1. Decide phone bill is too big. 2. Phone @Fidomobile. 3. Wait for callback. 4. Hold. 5. Speak to useless 1st-tier support. 6. Hold ~30 mins for retention. 7. Spend 45 mins negotiating and waiting on their technical difficulties. (Nice lady though.) 8. End up somewhat satisfied.
Hey @Fidomobile Your service sucks Your customer service sucks Your service gave me a massive breakdown even though I followed everything as my phone told me and im still the person getting burned
@Fidomobile Why can I not get consistent customer service when I call in? Is it just my luck?