Fido outages and service status in Caradoc, Ontario

Problems in the last 24 hours in Caradoc, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caradoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caradoc, Ontario

Latest outage, problems and issue reports in Caradoc and nearby locations:

• 
  Gary Zee (@gaz2002) reported 56 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omotalade Kikelomo (@wandeomot) reported 5 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Fallacy of Occam's Razor (@Alanzoroy) reported 7 minutes ago

  @Fidomobile Your 611 is most annoying and does not solve the problem but rather exacerbate by the use of AI. Just to simple report a payment.

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 9 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Jrü Gordon (@JruGordon37) reported 9 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 9 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Zee Hamid (@zeeinmilton) reported 9 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Aden (@aden_hq) reported 10 minutes ago

  @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

• 
  Schmermmmmmm (@schmermmmmmm) reported 12 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Sree (@sreebuildss) reported 14 minutes ago

  @Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.

• 
  Nicole (@GreencitygalTO) reported 15 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?