Fido outages and service status in Caradoc, Ontario

Problems in the last 24 hours in Caradoc, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caradoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caradoc, Ontario

Latest outage, problems and issue reports in Caradoc and nearby locations:

• 
  Gary Zee (@gaz2002) reported 11 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole (@GreencitygalTO) reported 5 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  B-rantone (@_Brantone) reported 6 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Sunil (@subhanus) reported 9 minutes ago

  It's been 3 months since I cancelled, yet @Fidomobile continuous to charge my credit card every single month. your customer service is non-existent. You haven't resolved my past billing disputes, but you keep creating new ones. Stop charging me and clear my past disputes now !

• 
  Sharissa D (@RiskyTeacher) reported 9 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  richard breath (@richbreath420) reported 9 minutes ago

  @Fidomobile does not want to help customers

• 
  Jasmeet Walia (@JasmeetWalia10) reported 9 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Kismet Book Club (@KismetBookClub) reported 11 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Kv N (@KvEncela) reported 13 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Vaibhav Panwar (@2vpvp) reported 17 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Josh Robins (@joshie2424) reported 18 minutes ago

  @Fidomobile It got fixed. Fido refused to acknowledge it was your cellular system. Once articles came out your company did something. Terrible service.