Fido outages and service status in Caradoc, Ontario

Problems in the last 24 hours in Caradoc, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caradoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caradoc, Ontario

Latest outage, problems and issue reports in Caradoc and nearby locations:

• 
  Gary Zee (@gaz2002) reported 55 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirito96 (@kirito_9668) reported 8 minutes ago

  @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 14 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

• 
  Jayant (@jayant_vohra1) reported 17 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

• 
  alexdoulis (@mhighca) reported 20 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please

• 
  Chechimartinez (@chechimartinez) reported 21 minutes ago

  @Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible

• 
  I Don't PC (@Hendy111) reported 22 minutes ago

  @Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.

• 
  C (@Craig17981815) reported 24 minutes ago

  @Fidomobile does having the rogers card also give fido customer the free roaming days?

• 
  Lino's Version (@LinosVersion) reported 26 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Rishiii (@rishitemani) reported 28 minutes ago

  @Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡

• 
  Schmermmmmmm (@schmermmmmmm) reported 30 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.