Fido Outage Report in Carleton Place, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Carleton Place, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (28%)
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E-mail (9%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ruchi (रूचि)
(@Ruchi__G) reported
@Fidomobile -- what a pathetic customer service. I have been trying to contact from abroad 00 1 514-925-4590 and all I get is askjack which doesn't understand anything. I even tried calling 1-888-481-3436. Cant believe you have removed the option of speaking to a service rep :(
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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arcanadian_23
(@rohancnaidu) reported
@Fidomobile - pathetic customer service. You send an “exclusively for you” offer which I opt for and place and order. Your store does not have the stock in spite of website showing it in stock. Dont know why you guys make us use express pickup if you cant deliver your promise.
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Moving2Canada101
(@Moving2Canada10) reported
@Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work
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Brian Dooley
(@bdooley91) reported
@Fidomobile when will we see the money back from fido for the outage on our bills??
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Naomi
(@microfauna) reported
@Fidomobile hi there your call back feature doesn’t work no matter how many times I try the call back feature it goes straight to voicemail. Is there a way I can call directly customer service I don’t mind being on hold for a bit
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Roland
(@Roland73619763) reported
@FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******
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arcanadian_23
(@rohancnaidu) reported
But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way
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Frannie
(@Ms_Okoye) reported
@Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?
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Ycrad
(@Ycrad6) reported
@Fidomobile first outtages now when I call in for customer service being directed to use a text chat option - so unsafe for drivers who could be using Bluetooth. It will be on you guys if someone dies while trying to talk to you on the phone but has no choice to text @GlobalBC