Fido Outage Report in Carleton Place, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Carleton Place, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (59%)
-
Internet (29%)
-
E-mail (6%)
-
Total Blackout (3%)
-
Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith Watts
(@atKeithWatts) reported
Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.
-
thrill3
(@thrill3) reported
@Fidomobile Trying to pay off a phone,today took full payment but only fraction of it came off my card,could not respond,also have not got bill for july17, also wanted to change plan but (before 30 days, store said just pay phone,horrible support
-
Assiduous
(@MrsC72) reported
@Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??
-
AudRey
(@reyaudd) reported
@Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!
-
tooomkmkmk
(@tmkeycn52xxx) reported
@Fidomobile Hi, I need help regarding an unexplained $78.75 charge I received despite being on autopay. I’m on autopay and already paid in early July. I received a text about a $78.75 payment due. Could you check what this charge is for. Please provide a full breakdown.
-
No Wing Politics
(@shahparth17) reported
@Fidomobile Your officials at store told me my phone is compatible with new 3g retd. (Interaction# 12434132361), yet you charged me $84 for non compliance.. Why should I pay fine when I was told wrong info from store itself? Its cheating. I can actually take you to court. Help!
-
AudRey
(@reyaudd) reported
@Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.
-
AudRey
(@reyaudd) reported
@Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.
-
Cinthya Galvan
(@CinthyaGalvan1) reported
The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.
-
thrill3
(@thrill3) reported
@Fidomobile Horrible company Just paid over phone wrong amount was deducted Now have to make an appointment to resolve this error Already had to make an appointment to do this Amateur company