Fido Outage Report in Casselman, Ontario

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Casselman, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Ortizo (@OrtizoLeon) reported 7 minutes ago

  @Fidomobile the worst phone company. Cutting my line for no reason

• 
  Vanessa Mulvey (@djpinksky) reported 9 minutes ago

  @Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that

• 
  RJ 💜 (@RJ867064) reported 9 minutes ago

  @Fidomobile How do I file a complaint without going through your circle with customer service? My next alternative is to just post your horrible customer service on all the social media platforms and just have people make it go viral.

• 
  Vanessa Mulvey (@djpinksky) reported 11 minutes ago

  @Fidomobile me - ONE WEEK PRIOR was expired and not available and the phone I was suppose to get was no longer on sale and 2X the price. After +20 phone calls over weeks, disconnected calls - I finally went down to a kiosk and they had no account history of any of this. To make

• 
  Niceroni (@niceiceic) reported 12 minutes ago

  @Fidomobile now want to charge $15 to change your mobile plan if you speak to an agent on the phone but this service is free in person at a store. THIS IS DISCRIMINATION against disabled people and those who have issues with mobility. I AM TAKING THIS TO THE NEWS AND THE BBB

• 
  West Van Girl (@WVanGirl) reported 13 minutes ago

  @Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.

• 
  fakoua (@fakoua) reported 20 minutes ago

  @Fidomobile voice mail access code issue today? Can't access my voice mail even after reset.

• 
  Saurabh Mukherjee (@saurabhmkj) reported 22 minutes ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  FabulousFearlessFit (@FabulousFit40) reported 23 minutes ago

  Is @Fidomobile ‘a whole website down?

• 
  Biljana (@BPecelj) reported 25 minutes ago

  @Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.