Fido Outage Report in Casselman, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Casselman, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Casselman and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (43%)

3. 

   E-mail (5%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• John Samuel (@jsam63) reported 4 minutes ago

  @Fidomobile I've been trying to contact you. On hold for more than 2 hours, and no response. Please respond. Disappointing customer service.

• Oscar Strawczynski (@OStrawczy) reported 11 minutes ago

  Hey @Fidomobile, I spent an hour waiting for someone to chat, then when I said "cancel my account" to agent it dropped the link. Now it says "not able to place you in queue". That's galling, so you know what? Since you won't take my message, treat this tweet as my cancellation.

• Dharmisha mistry (@MistryDharmisha) reported 11 minutes ago

  @koodo Just ported from @Fidomobile to Koodo but experiencing weird internet issues while not on wifi. Is this an issue time being or is this an ongoing network issues? Would love to know to decide if i should stay or switch back to Fido. Thanks.

• Moh Sadri (@itsmohsadri) reported 12 minutes ago

  Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.

• ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported 12 minutes ago

  @Fidomobile been trying to call you for days. Currently two hours wait time. Please respond. Disappointing lack of service. Went to a Service booth at a Mall. ‘Call Customer Service’

• Nour (@Nour) reported 16 minutes ago

  . @Fidomobile ‘s customer service wait time is over three hours, and they don’t offer a call-back option. How is that acceptable?

• Andre (@deco_tzermias) reported 19 minutes ago

  @FidoSolutions @Fidomobile How to do fraud detection wrong (: 1. allow a customer to request an iPhone upgrade 2. send them the iPhone 3. block their account for fraud suspicion 4. never let them know why they don't have a signal 5. don't ever call the customer back Thanks, Fido!

• shaikh farhad (@rehmanshaikh29) reported 21 minutes ago

  Today I have witnessed extremely pathetic customer service from a Fido rep named Yusuf @Eglinton Square GTA.The rep denied my product purchase for noreason. Will escalate this to the highest level. This level of unprofessionalism is unacceptable.@Fidomobile #poorcustomerservice

• Graham Hnatiuk (@GrahamHnatiuk) reported 25 minutes ago

  The Portuguese folks I'm with are just laughing at your pathetic customer service, @Fidomobile @FIDOFriendly

• Engr Teakay III (@TeakayIII) reported 25 minutes ago

  If you wish to listen to nice music free of charge on your phone just dial @Fidomobile at 611. Their customer service wait time in over 3hrs… Thank me later