Fido outages and service status in Cavan, Ontario

Problems in the last 24 hours in Cavan, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cavan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilou Afsari (@AfsariNilou) reported 14 minutes ago

  @Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot

• 
  ldbharat nahata (@iambn) reported 15 minutes ago

  @Fidomobile @FidoSolutions Pathetic customer care service, pathetic network and above all those network outrage is beyond imagination.

• 
  jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported 16 minutes ago

  Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

• 
  Pratik Amin (@iPratik_HRD) reported 18 minutes ago

  @Fidomobile Receiving Messages like this apparently :- FlDO Communications Inc* We apologize for the disappointing outage you experienced on the 8th July. We take this matter very seriously and we are aware of the harm caused by this inconvenience.Please accept this $90.00 1/2

• 
  Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported 23 minutes ago

  @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

• 
  Moving2Canada101 (@Moving2Canada10) reported 25 minutes ago

  @Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work

• 
  pulkit monga (@MongaPulkit) reported 26 minutes ago

  @Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help

• 
  LIZ•TRAN (@LizTran_) reported 27 minutes ago

  @Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage

• 
  Kattrailruns🇨🇦 (@minigoldendoodl) reported 28 minutes ago

  So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?

• 
  Kyle Fortch (@Kfortch) reported 28 minutes ago

  It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?