Fido

Fido Outage Report in Chatham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Chatham, Ontario 01/13/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…

  • summeroftong Arianne Tong (@summeroftong) reported

    48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋

  • Amandajoness11 Amanda Jones (@Amandajoness11) reported

    @akctba @Fidomobile As much as I love Fido I agree with you, almost three years being a customer entering contests Everyday I never win..something is Fishy to say the least. With the free service for a year 10 Winners per month and still haven’t Won that is concerning to me..

  • twall62 twall (@twall62) reported

    @Fidomobile I want someone to call me back please! I am not prepared to wait 2-3 hours on the phone! (have tried 3 times!) There should be a call back option. Have issues about my bill. Ph no is 2505854028.

  • the_ksphoto KS PHOTO 📷🇨🇦 (@the_ksphoto) reported

    Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....

  • 17blkholegarden Nadie🌼 ✊🏿✊🏼✊🏻✊🏽 (@17blkholegarden) reported

    @Fidomobile fido is a Scam of a company that never ends the contract and sends bills months after canceling. Never once calling to speak & wasting my time trying to chase them down. Why do I need to use all my time to fix their problems. You never gave me internet service!

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported

    @Fidomobile been trying to call you for days. Currently two hours wait time. Please respond. Disappointing lack of service. Went to a Service booth at a Mall. ‘Call Customer Service’

  • heena_29 heena srivastava (@heena_29) reported

    @Fidomobile What’s up Fido? I had ordered the new IPhone and it’s almost a month with no updates at all. There is a long wait when I tried calling and on chat your people don’t seem to have any answers. Can someone help please?Atleast tell me if I am ever going to get the phone?

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • jameswang888666 James **** (@jameswang888666) reported

    @Fidomobile Hi, Fido, I could not find your customer service anyway,...I have transfered my mobile to Fido.. it cdoes not work for many days, while I could not find your customer service/tech support.. all you staff are on vacation.