Fido

Fido Outage Report in Chatham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Chatham, Ontario 05/09/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sanki62136281 Sanki पठान (@sanki62136281) reported

    @Fidomobile @FidoSolutions Cheated by you! Feeling really bad

  • HitenTheHero4 HITEN PATEL (@HitenTheHero4) reported

    @Fidomobile What a bad experience with cx care today waited for 1 hour for tech support and when they come on phone answer rudely and can’t find solution for me. Been with fido for 5 years and so disappointed with there customer solution specialist.

  • OttawaBrownGuy Mud (@OttawaBrownGuy) reported

    @Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.

  • danwoo91 Dan Woo (@danwoo91) reported

    Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍

  • _ricksen Rick Sen (@_ricksen) reported

    @Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team (Samantha). Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService

  • anicolebell Amber Bell (@anicolebell) reported

    @Fidomobile online access to my account has been suspended (for no reason) and i have to wait 1.5 - 2.5 hours on the phone to find out WHY. Can you explain/please help? This is insane.

  • irialk Irial Kennedy (@irialk) reported

    Hey @Fidomobile . I was just kicked off live chat after waiting almost an hour!! I really need you to stop sending me marking material in the mail. This is the 4th time that I am trying to stop this. We can't even get the service you provide at our current address!!!!

  • TheInsanartist Insanartist (ENG/FR) (@TheInsanartist) reported

    Hey @Fidomobile I know sometime an item can't be availlable, but when it's a used one on your site and it can take up to 2 weeks to ship it, I rather have the option to cancel a two years plan and bring my old one instead so I can use the service i'm paying with a working cell.

  • SaturnsOwn Enceladus (@SaturnsOwn) reported

    @Fidomobile Internet not working and customer care wait time is 45+minutes. Insane. Spend hours just to speak to the customer agent? What is this 1960s?

  • 9_6_nick Nishant (@9_6_nick) reported

    @Fidomobile none of your customer care people are helping me out. Can you tell me what should I do?