Fido outages and service status in Chatham, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Chatham, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Chatham, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jim (@Jim_363) reported@FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?
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She. M. (@MusingsbyShe) reported@StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.
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Jennifer (@JMazda26) reported@Fidomobile is your tech support 24 hours ?
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Oma (@Oma2414) reported@Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.
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F Gabani (@gabani36) reported@FidoSolutions @Fidomobile My phone line was cancelled without notifying me of the consequences and now the support team is not able to solve the issue.
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Aman Bhargava (@Amanbhargava23) reported@Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong
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Masih (@masihhaha) reported@Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers
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SM (@Sabisweet_s) reported@Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.
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Ad'Amore (@A_d_Amore) reported@Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?
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Not Op Cue (@NotOpCue) reported@iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.