Fido Outage Report in Chatham, Ontario

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  arcanadian_23 (@rohancnaidu) reported 6 minutes ago

  After I spend hours with your support team and get the order cancelled, the store makes me drive for 3 min only to let me know they cannot offer me the price I was offered online. @Fidomobile this is almost a scam run by your stores. “Make customers cancel online orders”

• 
  Parking Vigilante (@PrkingVigilante) reported 6 minutes ago

  If you like having to restart ur phone every day, just so that it will perform its most basic functions, or constantly have to adjust the volume back up from zero while listening to a program, I recommend the @google #pixel6 from @Fidomobile. It's a piece of ****, but who cares?

• 
  Derr (@DerrTheDeerFox) reported 9 minutes ago

  Saying goodbye to @Rogers / @Fidomobile. I'm tired of Fido not having 5G access and the outage 3 times in 3 years for the price I pay is ridiculous. I couldn't work the day of the outage and lost a lot of money.

• 
  arcanadian_23 (@rohancnaidu) reported 11 minutes ago

  But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way

• 
  AP 🤘 (@Aslampatel) reported 11 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  CessaP 🌸 she/her (@CessaPerry) reported 12 minutes ago

  @Fidomobile why are your ethics so bad that U offer a good data deal 2 one phone number I pay for monthly, but rip off the other one? #unethical a phone I bought in full last month given told 15G $40/month yesterday but won’t offer same 2 my other number I’ve had for decades. 🤮

• 
  Ruchi (रूचि) (@Ruchi__G) reported 14 minutes ago

  @Fidomobile -- what a pathetic customer service. I have been trying to contact from abroad 00 1 514-925-4590 and all I get is askjack which doesn't understand anything. I even tried calling 1-888-481-3436. Cant believe you have removed the option of speaking to a service rep :(

• 
  Roland (@Roland73619763) reported 15 minutes ago

  @FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******

• 
  Brian Dooley (@bdooley91) reported 16 minutes ago

  @Fidomobile when will we see the money back from fido for the outage on our bills??

• 
  Duraid Hassn (@duraidali) reported 16 minutes ago

  Out side the country and my @FidoSolutions roaming is not working. @Fidomobile please help. I tried reset, restart the phone but no use