Fido outages and service status in Chelmsford, Ontario

Problems in the last 24 hours in Chelmsford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chelmsford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 2 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Pete (@floofydoofbkup) reported 4 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Oma (@Oma2414) reported 4 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  Fari Tow (@EffTee1) reported 5 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  Lina Serratos (@CaroSerratos) reported 8 minutes ago

  @Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.

• 
  Linny (@IosonoLf) reported 10 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 11 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Aman Bhargava (@Amanbhargava23) reported 14 minutes ago

  @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

• 
  Mama bless (@zoomieking00) reported 15 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  Shrikant Gupta (@Shrikan15918909) reported 15 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.