Fido Outage Report in Chelmsford, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Chelmsford, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Hartej Mangat
(@HartejMangat) reported
@Fidomobile worst service network. Really disappointed from fido. Put me on hold for more then an hour. Never expected this from fido been with this network for more then 4 years and that’s how they treat you back
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions Just a Feedback - Customer service is worst. CSR either don’t understand anything and don’t want to understand anything regarding request over the call. To open a new account take 10 minutes at store but to correct mistake made by in-store (1/n)
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JerryP
(@yarop) reported
@Fidomobile HORRIBLE customer service!! HORRIBLE!! After 5 calls and 10 hrs, in total, on the phone, they issued and escalate another ticket for a simple 'My Account' login problem. They promised, the same as the last 4 times, to be fixed in 2 days. Their word is worth nothing
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bryar
(@bryarpaije) reported
@Fidomobile i’m sorry but this isn’t customer service. i’m really upset that i have to deal with this after i haven’t called, and never will call the US. it’s a joke to offer 3 free months of US calling to someone who has never called the US rather than credit the charge.
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Hamed
(@hamedpajouh) reported
@Fidomobile definitely gives you the worst customer experience 😒 you have to check your bill every time! #fid #Ontario
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Drew Hemler (he/him)
(@Dietitian_Drew) reported
@Fidomobile @rogers Please explain how, when I called Fido customer service just now, I was connected with a Rogers rep?!?! This is a huge red flag.
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Rob Taylor MGB owner British / Canadian
(@BobtMgb) reported
Ok you techy lot I have a bloody LG Cell phone that will not let me delete or answer messages, I hit the delete button and it says failed to delete. so frustrating and nobody at FIDO @Fidomobile @FidoSolutions will answer the phone to help me, any ideas? apart from smashing it??
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Jay Rathi
(@Jay2603Rathi) reported
@Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido
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bryar
(@bryarpaije) reported
@Fidomobile after speaking to a CSR they said there has been no record of me ever calling the US prior to these alleged call dates. i’m quite frustrated because i’ve been with you for years, never asked to amend bills and the ONE time i have an issue there’s 0 help.
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?