Fido Outage Report in Clarence-Rockland, Ontario

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Clarence-Rockland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie Granton (@katie_granton) reported 4 minutes ago

  @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

• 
  Elizabeth Mitchell (@Eliz__Mitchell) reported 10 minutes ago

  @Fidomobile .5 hours ago: Tweet Fido "WTF" -- response "it's no problem just do this thing you've already tried"

• 
  Elizabeth Mitchell (@Eliz__Mitchell) reported 11 minutes ago

  @Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?

• 
  rr. (@iamdieroiramor) reported 15 minutes ago

  @Fidomobile over an hour wait time, still not connected with someone to discussion an error on your end with my bill. The prompts for “Ask Jack” are horrible! HELP!

• 
  KF2020 (@KF20204) reported 17 minutes ago

  @Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt

• 
  Sergio (@SergioJr27) reported 17 minutes ago

  @Fidomobile and @RogersBiz has to be the worst customer service that I’ve ever seen. Thanks for wasting my time and charging me with unlimited and nonsense fees.

• 
  Abu Anand (@abuanandhere) reported 17 minutes ago

  @FidoSolutions Just finished a chat with your tech support who ended the conversation abruptly saying there is no ETA on when the services will be restored. How are customers supposed to rely on your services? @Fidomobile @Rogers

• 
  Dan Levy (@TheDanLevy) reported 19 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Glenn Finockio (@gfinockio) reported 22 minutes ago

  Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...

• 
  samir rana (@Saji2105) reported 23 minutes ago

  @Fidomobile @CCTS_CPRST: Hello, your wait time over phone is 3 hours this is crazy, I have issue with credit card payment, My payment went through Nov 2nd but stills I am owning to Fido 2 bills