Fido outages and service status in Coaldale, Alberta

Problems in the last 24 hours in Coaldale, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Coaldale, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete (@floofydoofbkup) reported 5 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

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  Ros esmit (@Rosesmit4) reported 5 minutes ago

  @NotOpCue @iFightForKids @Fidomobile Facts it’s so bad

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  Tom McIntyre (@Shuzeke) reported 8 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  Philomena Gunk (@macaghalla) reported 11 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Lizzie Fry (@liz_boof) reported 13 minutes ago

  @Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.

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  Julius & Teeko (@JuliusTeeko) reported 14 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  Jo (@Jo39908254) reported 21 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

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  Not Op Cue (@NotOpCue) reported 24 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  BrianM (@briangm11) reported 26 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  Vince Ltd. (@Vince_Ltd) reported 26 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤