Fido outages and service status in Coaldale, Alberta

Problems in the last 24 hours in Coaldale, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Coaldale, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 13 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Kv N (@KvEncela) reported 14 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  boja_reddii (@BojaReddii) reported 14 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  alexdoulis (@mhighca) reported 14 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please

• 
  Nojan Emd (@EmdNojan306) reported 16 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Angela F. (@RRCCowner) reported 19 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  sohail (@sohail87033951) reported 20 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  Octavio Avilés-Villaseñor (@TezcatliOcta) reported 21 minutes ago

  @Fidomobile sucks

• 
  Lino's Version (@LinosVersion) reported 23 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Canadian Crimes (@canadian_crimes) reported 26 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support