Fido Outage Report in Coaldale, Alberta

Problems in the last 24 hours in Coaldale, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Coaldale, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  - (@lillianferns) reported 1 minute ago

  @FidoSolutions What boggles my mind is why a @Fidomobile representative is not authorized to freeze/cancel transactions reported as being fraudulent within hours of it occurring. Why do you need the fraud department to take action when I am reporting it as such?

• 
  gravisan (@gravisan) reported 1 minute ago

  @Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.

• 
  Corinna 💚🌈 (@CALCocoReads) reported 3 minutes ago

  LOL the compensation from the Rogers @Fidomobile outage is not even 10 dollars! **** you Rogers.

• 
  Sean Fordyce (@seanfordyce) reported 4 minutes ago

  @_harmonyxo @Fidomobile @TELUS Over an hour on hold. Constant needing to call to deal with broken promises, now a new plan to gouge customers with credit card processing fee. Bell and Rogers are awful. Find a small company, lowest price you can.

• 
  Nɛ̌bɔːjʃa (@linije_crtam) reported 5 minutes ago

  We just had the worst customer service experience with @FidoSolutions @Fidomobile We were charged for 6 days of roaming service that we didn't have. In Fido's words, they can't refund charges that "Fido deems valid" - their answer to every proof that we provided. Customer lost.

• 
  McCree (@Official_McCree) reported 5 minutes ago

  @Fidomobile ive waited 3 weeks for my phone order and your support wont tell me why it was cancelled, why it wont ship and the support team reordered it for me and keeps telling me "youll get the phone by the end of the week" three times now on three different weeks

• 
  - (@lillianferns) reported 7 minutes ago

  @Fidomobile its 2022 and I have to wait 3-5 days for the fraud dept to contact me after I've reported my account is compromised? No easy way to do this on my account online either. WTF?

• 
  Rupinderjit Singh (@MalhiJapnoor) reported 9 minutes ago

  @Fidomobile making fool to customers by matching the plan as you get from other service provider to stop you going with them.But later on you can’t change your device with that plan either pay full amount or change your plan. What a strategy well planned.

• 
  Kristen (: (@Kristenbvolk) reported 9 minutes ago

  @Fidomobile hey, so whatever happened to that credit we should have received in August for the July 8th outage? Been a loyal customer and seeing no credit was absolutely disappointing.

• 
  Benita (@KBenitaa) reported 11 minutes ago

  @Fidomobile do your supervisors like putting people on hold without warning them of the possible wait time or even checking in on them. Like what Rubbish is this? Customer service POUBELLE