Fido

Fido Outage Report in Cocagne, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Cocagne, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cocagne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Cocagne, New Brunswick/Nouveau-Brunswick 10/29/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidYu12 David Yu (@DavidYu12) reported

    @Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...

  • rohancnaidu arcanadian_23 (@rohancnaidu) reported

    Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.

  • Roland73619763 Roland (@Roland73619763) reported

    @Fidomobile ****** service and customer service from your agents

  • SteveDaly15 Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported

    @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

  • rohancnaidu arcanadian_23 (@rohancnaidu) reported

    But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way

  • LIGAWAB Carl Courneya 🇨🇦 (@LIGAWAB) reported

    @Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help

  • Ms_Okoye Frannie (@Ms_Okoye) reported

    @Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.