Fido

Fido Outage Report in Collingwood, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Collingwood, Ontario 01/19/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeleeuno mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • shamakyEnt ShaMaKyEntertainment (@shamakyEnt) reported

    Why did I order a new phone since March 6th from @Fidomobile talk to 3 customer service agents and a supervisor and cannot get my order by now. What's really happening with @Fidomobile these days? Customer service is nonexistent with them...I'm so disappointed 😞

  • ThrillDoc Doc Weird (@ThrillDoc) reported

    Hey @FidoSolutions @Fidomobile - I upgraded my phone with you recently and was told 2-5 business days to receive my phone, called customer service and the phone is back ordered 4-6 weeks, why didn't you disclose that information beforehand?? Love Fido, but I'm very disappointed!

  • samina_vakharia Samina Vakharia (@samina_vakharia) reported

    @Fidomobile @im_mjb Hi! Plz fix the problem with Your app and let us know how to pay the bill? I'm not able to log in with the app or even with the website

  • helpfullaughter David Black (@helpfullaughter) reported

    @Fidomobile doesn’t want to have to communicate with their clients over the phone anymore. The good news is they won’t have to because my new cell phone provider is going to tell them when I cancel my services. #CancelFido #NoCustomerService

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    If i didnt have a 2 year contract with @Fidomobile i promise i would have burned my phone down and chopped my fingers off for ever dealing with this ****** company. I dont say that lightly, ive been a loyal customer since 2016. #wosrtcustomersupport #worstmanagement #useless

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile And your colleagues were one call away. Only to be told our policies are written in stone even if we were at fault. So no, u wanna help go dig up my file and see whats on it. Im tired of doing fido’s job for them.

  • ektachadha85 ekta chadha (@ektachadha85) reported

    @Fidomobile : just pissed with how your agents are so hopeless. I am charged a 50 dollar for service fee which was expected to be credited back.This has not been done and your agents keep talking random stuff.

  • RakeshKakkar Rakesh Kakkar (@RakeshKakkar) reported

    @Fidomobile it's been three days askjack is failing you guys and so is your customer service team! #fido #askjack

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile No i will not, i hate fido and being forced to be their customer by a contract so much right now and theres nothing u can do to make up for all the humiliation i went through with the 5-6 different people i spoke to in the span of 90 minutes today. Loyalty is a crime with fido