Fido Outage Report in Collingwood, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Collingwood, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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катуа
(@katyaniki) reported
@Rogers & @Fidomobile internet has been down for a week. Both technicians seen at the building and nothing is fixed, no credit has been given to anyone affected in the building and our work disrupted for days for those who work from home. What kind of service am I paying for ?
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Sonali summan
(@s_summan) reported
@Fidomobile Fraud company selling 5G connections on 4G network when I brought it up my connections are being terminated F*** this company
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Brett Playford
(@BrettPlayford) reported
@Fidomobile every time I call you it seems we loose connection between us because of you always hanging up on me and you say your number 1 in customer service where are you getting your numbers from the people who you don't hang up on what is 90%
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Lainey K
(@laineyk25) reported
@Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill and I gave. I service? Wtf
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!
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Paul Chuang
(@pchuang1979) reported
@Fidomobile , please tell your call centre agents to not lie to your customers. If you are not willing/can't provide credit to a customer, do not tell the customer that you have given them the credit just to get them off the phone.
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Mat Gilroy
(@MREGilroy) reported
@Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)
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Bhargav Patel
(@iambhargavpatel) reported
13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile
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Chris Tsang
(@onlychristsang1) reported
Again! @Rogers and @Fidomobile @FidoSolutions are down again! I’m at work with 0 data…using work WiFi…and here I am thinking underground was an issue. 😑 #fridaymorning Maybe the end of the year I will…😑
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Navnoor singh
(@singhnavnoor) reported
@Fidomobile I didn't get my 5GB free data for the day when your servers were down. They said I'd get it in the August cycle. Now The customer care executive is saying that I didn't "ask" for it. What kind of terrible service is this??