Fido

Fido Outage Report in Collingwood, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Collingwood, Ontario 12/28/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shenif Shenif (@shenif) reported

    Hey @Fidomobile i have been on hold for almost 2 hours trying to cancel my service, how is that fair??? if i was working at the office, i would never be able to be on hold this long!! @CRTCeng

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • karanmehta1408 Karan Mehta (@karanmehta1408) reported

    @Fidomobile Having problems over porting!

  • Saad97i Yami (@Saad97i) reported

    @Fidomobile @FidoSolutions I got a write off of $87 when I switched my line from Fido to freedom mobile 2 years ago, I settled my bill with Fido when I was switching to Freedom. Can you please help me? I can’t get any car loan because of this write off

  • Azeemcanad Azeem (@Azeemcanad) reported

    @Fidomobile Hi the support agent gave me false information about early cancellation fees. I got charged for changing the plan. Please do not let us lose trust in Fido.

  • iamfernandan Fernanda (@iamfernandan) reported

    Just talked to @Fidomobile and they said there is a problem with the internet connection in my area. They will send people to fix the issue, and it might take 10min, an hour, or way longer to resolve it. They can’t promise anything… Oh, wow. >.<

  • bhavikpatel7023 Bhavik Patel (@bhavikpatel7023) reported

    @Fidomobile I received call from winback department month ago. I had discussion with them and I suppose to get a call after 3-4 days. It's been month and I haven't received call yet. I reach out to customer service twice today and also visited store but still disappointed.

  • adarshem adarsh (@adarshem) reported

    @Fidomobile Wouldn't a customer expect an email when his add-ons or plans are about to expire?

  • mcelotto Michael Celotto (@mcelotto) reported

    @Fidomobile, just up'd to 10gb for $50 on the 16th.. And today I see the 10gb for $50 went to 12gb. I reached out to your chat support. And I was gifted a bonus 5gb on my newly acquired 10gb $50 plan. So now I'm at 15gb for $50! YOU ALL ROCK!!!

  • Daniels8Alex Alex.Daniels8 (@Daniels8Alex) reported

    @Fidomobile I have been a customer since 2014. Every 2 years when signing a new contract, Fido would always give you something for being a loyal returning customer. Apparently that is no longer the case and customer loyalty is not worth anything. Why would you encourage hopping?