Fido Outage Report in Collingwood, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Collingwood, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (38%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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West Van Girl
(@WVanGirl) reported
@Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.
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P.A.
(@Celedora) reported
@Fidomobile Chat support promised an offer (have transcripts as proof) that your company is refusing to honour. #FidoLies
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SHYUNATOWN
(@shyunatown) reported
So @Fidomobile help me figure this out. I am given 5+ extra hours of data but let’s say I run out of my own data and try use that data, it doesn’t let me cause I don’t have anymore data and it doesn’t work on wifi…..Sooooo how does that make sense?
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile me - ONE WEEK PRIOR was expired and not available and the phone I was suppose to get was no longer on sale and 2X the price. After +20 phone calls over weeks, disconnected calls - I finally went down to a kiosk and they had no account history of any of this. To make
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Rosy Cheng
(@Rosycheng) reported
Everyone be aware of roaming charge from @Fidomobile @FidoSolutions requested to block roam service and still got charge for the services I didn’t use. Won’t waive the charge for a 20+years loyal customer. Very disappointed and will cancel my account once my contract is over!
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Kranthi
(@Krantikagithapu) reported
@Fidomobile @aloneitan @FidoSolutions waiting for your support to answer my call for more than 90 mins now. Can someone help me. Thanks
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Harky Singh Dhaliwal
(@harkydhaliwal) reported
@Fidomobile wtf fido I pay for your plan and today was a disaster wtf is this billion dollar company #leavingthiscompany
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile for 1 month. I finally told you guys I would have no problem getting an upgrade but I don’t want my bill to be any higher. You offered me a phone and plan that were on sale. I receive the phone and it’s the wrong phone so I call you guys and that phone plan you
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks