Fido Outage Report in Collingwood, Ontario

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Collingwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F Sk (@iAmFsk1) reported 3 minutes ago

  @Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...

• 
  Mbappe Stan Account (@imaeknem) reported 3 minutes ago

  The way @Fidomobile comes through with these deals and upgrades. I’m never leaving! 🙏🏾

• 
  averie (@averiejordanna) reported 4 minutes ago

  @Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude

• 
  Jaskirat Dhindsa (@JaskiratDhindsa) reported 7 minutes ago

  @FidoSolutions @Fidomobile your customer service is a joke. I referred someone in July 22, & it’s Jan23 & your team is has been giving me the run around. How silly do you sound withholding a $50 credit for 6+ months. Customer of 15 years and y’all counting pennies. Do better 🙄

• 
  Munish (@ryanavi21) reported 8 minutes ago

  @Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....

• 
  Karishma Sharma (@karrysmatic) reported 9 minutes ago

  I need to get in touch with @Fidomobile as soon as possible, the customer service number is not reachable . It’s urgent , can someone pls get back to me asap . Thanks !

• 
  Muskan (@Muskan49598586) reported 9 minutes ago

  @FidoSolutions I am not getting a solution. @Fidomobile you are charging me $24 for sending a whatsapp text and receiving a call from my child's school. Fair enough???? I requested the customer support to waive it and they said if it's just that little usage they will consider it to waive it.

• 
  Prasannakumar Loganathan (@Prasann94442116) reported 10 minutes ago

  @Fidomobile Hello Fido support team i am trying to reach customer service team for more than 4 hours. They are picking my call and informed to wait on the call to reach prepaid customer service team. I waited for more than 1 hour still no response. Is there any other way to reach

• 
  Malvika Bhanot (@bhanot_malvika) reported 13 minutes ago

  thats why I continued to use my intrl. calling feature like before but i recently found out that i got charged an exorbitant sum of $160 (CAD) for the same. Tried to talk to the customer care. No solution or cooperation from anyone. Rude and inconsiderate. NEED HELP ! @Fidomobile

• 
  Ray Bhatia (@BhatiaRay) reported 14 minutes ago

  @Fidomobile hi I have a $10 tablet plan I'd like to suspend service (as I am going abroad) rather than cancel how is this done and is there a cost involved?