Fido Outage Report in Comox, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Comox, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (40%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sahar
(@saharistan_) reported
@chaichurail @Fidomobile Wow. I’m not even in a contract and I financed my phone. Paid it off early last year. Maybe call customer service and see if they can do anything
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AJAY BHATIA
(@bhatiaajay132) reported
@Fidomobile I am facing a issue of misinformation. I was informed that I am getting a 50gb unlimited data and text plan. But I got only “50GB” data plan in which,“I only get 50gb & data will be paused if I cross the limit”, I will need to top up in order to get more data.
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A
(@aaayjc) reported
@Fidomobile fix your damn network
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Sahar
(@saharistan_) reported
@chaichurail I pay about $40 (including taxes) a month girl bcuz I got the Black Friday deal. I also financed my phone before that and my bill was never above $100. Wtf. You need to switch to @Fidomobile
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Saffina Jinnah
(@saf15) reported
in a wild turn of events i just received excellent customer service from a fido rep named daniel on live chat @Fidomobile i really appreciate his patience and sleauthing and problem solving! its not just becaus i got the solution i needed but because he took time to understand :)
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Sophia Ceva
(@CevaSophia) reported
@FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!
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Sophia Ceva
(@CevaSophia) reported
@Fidomobile @FidoSolutions I got my issue sorted within mins by pretending I'm a new customer &calling, all while the inept Chat Rep had me on hold as she "read notes on my file". Anyone reading this call Fido pretending you are new do not give in to their new system #FidoSucks
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Ketu Patel
(@ketupatel2211) reported
@FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.
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CircularLogic
(@CircularLogic89) reported
@Fidomobile Hello Anthony, I don't have an issue. They questioned whether the credit would apply to first bill. Just pointing out it states third invoice
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Alexandra
(@Puchita97) reported
@Fidomobile your agent has me on a 30 minute hold. Can I get some help please?