Fido

Fido Outage Report in Comox, British Columbia

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Comox, British Columbia 12/13/2025 15:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill and I gave. I service? Wtf

  • DinaAlShibeeb Dina (@DinaAlShibeeb) reported

    Second time this month I experience #wifi outage. @Fidomobile --- is this normal? Apparently there is fire near the #Hamilton area affecting the service. :(

  • sujewe Samuel J Ujewe, PhD. (@sujewe) reported

    So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls

  • alirtariq Ali R. Tariq 🍁 (@alirtariq) reported

    @Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!

  • jeromelereuf Jérôme Le Roi (@jeromelereuf) reported

    @Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!

  • kytemark Mark Kyte (@kytemark) reported

    @Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!

  • spoonfed24 cleo (@spoonfed24) reported

    @Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍

  • kseichter Kyle (@kseichter) reported

    @FidoSolutions @Fidomobile Your customer service is pretty useless. On a chat because my phone stopped working, your terrible rep asked my issue and I told her, she then replied 5 mins later saying "Thanks for confirming" and then proceeded to not say anything for 10 more mins.

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @Fidomobile every time I call you it seems we loose connection between us because of you always hanging up on me and you say your number 1 in customer service where are you getting your numbers from the people who you don't hang up on what is 90%

  • AmrinderSingh_9 Amrinder Singh (@AmrinderSingh_9) reported

    @Fidomobile pathetic customer service......