Fido

Fido Outage Report in Comox, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Comox, British Columbia 01/07/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Doucet3 Cody Doucet (@Doucet3) reported

    @Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile My issue has been resolved after 35 minutes. Wow. Thanks for checking in with me. Doesn't change my opinion. Take care.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Horrible company Bad communication Can't get assistance without an appointment Then Non Specialist poor language. Skills and doesn't know what he is doing I just want to pay off phone and check billing This is not a professional company Perhaps CRTC can help me

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?

  • rajjsonii R S 🇮🇳 (@rajjsonii) reported

    @Fidomobile is there a way I can talk to customer service person ? anytime I call I just get lost in selecting options for that virtual assistant and it cancels my call. Worst Customer Service , Canceling Fido Now!!!! #shame

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Reach out 4 on Wed. Horrible once call is done have to setup another appointment like today's mess up,and now have issues with latest bill Endless loop of issues

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions Let me know if you tried getting a new Sim card from @Fidomobile. I'm in the same boat trying to find a solution before jumping carriers.

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.