Fido

Fido Outage Report in Courtenay, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 12/14/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.

  • MrsC72 Assiduous (@MrsC72) reported

    @Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??

  • dilipjadeja25 Dilip Jadeja (@dilipjadeja25) reported

    @Fidomobile And read this:- I went to Fido store to discuss this , you know what they’ve said? We can only sell services, you have to call them from your number!!! I said I can’t, my account got suspended! “You can find a friend and call !” Is this how you treat your customers? @Fidomobile

  • seba_rvr Seba-RVR (@seba_rvr) reported

    @Fidomobile I need support, can you contact me, please?

  • aishiebabiee 🪷 Aisha Millions 🪷 (@aishiebabiee) reported

    Anyone with a mobile account with @Fidomobile double check your bill from the end of June to July you might have a random $80 fee... They've decided to no longer use 3G network (about time)

  • Davfrend @Davfrend (@Davfrend) reported

    @Fidomobile it's so difficult accessing customer service with fido, why? You are over charging customers and no customer service to report to.

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile Now, if calls didn't take an hour to complete it wouldn't be an issue. But calling you guys for anything takes about an hour. It sucks.

  • shahparth17 No Wing Politics (@shahparth17) reported

    @Fidomobile Your officials at store told me my phone is compatible with new 3g retd. (Interaction# 12434132361), yet you charged me $84 for non compliance.. Why should I pay fine when I was told wrong info from store itself? Its cheating. I can actually take you to court. Help!

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!