Fido

Fido Outage Report in Courtenay, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 01/08/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • axioit Andrew (@axioit) reported

    Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G...

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @Fidomobile your 3g transition I was advised would not affect my service. And you have instead suspended my phone and I cannot call nor receive any. I've tried to call and keep getting terminated. #FidoG3 I need you to message me here and contact me with a number and name

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I ordered the new phone in June but it was backordered and I got it recently so it is Fido 's issue not mine. I have been trying to call all day today, I got connected once the person said wrong department and transferred me, I was on hold for one hour, someone picked up

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile Hi team, I have already changed my phone to 4g, but still you have discontinued my line. I'm trying to call customer service since morning but there is no response

  • resonating no justice, no peace 🏳️‍🌈 (@resonating) reported

    @Fidomobile getting hit by the $75 3G charge...despite having canceled mobile services back in Jan/Feb. Had sent an email, only to be told that I have not transitioned to an upgraded network.

  • DJBryson Deejay Bee (@DJBryson) reported

    @Fidomobile Almost 100% you lost me as a customer. My phone is suspended because of 3g retirement, even though it was confirmed my phone is compatible. Can't get through to support. Website is terrible. Signal was always trash anyway. Time for a change.

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile Canceling my account. Work on your lip service cut and paste customer service.

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile And said wrong department again and said I can't transfer you so you have to hang up and call again. What kind of customer service is this? Making me call again and stay on hold again. Not acceptable. Fido has given me a terrible experience since June cause I have been calling

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @endofthetechno @Fidomobile Why didn't you text about Volte setting with instructions rather than this BS: Hi, it's Fido: This line has now been suspended as part of our 3G network retirement. You will not be able to use your phone for calls, text or data...