Fido

Fido Outage Report in Courtenay, British Columbia

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 02/15/2026 13:50

February 15: Problems at Fido

Fido is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sabidoooo Saדיع (@sabidoooo) reported

    Hi @Fidomobile @FidoSolutions Just want to let you know that your "WinBack" team LOST As a long term Fido customer, they did not call me when I schedulled an appointment! They were supposed to call to adjust my plan I was interested to get back to Fido

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Issue of Fido roam has been closed from roger but problem still present . please check my DM for details of case number etc.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Kumayl18705359 @Fidomobile @FidoSolutions They don't have customer servivces via email. That could be why your request didn't go through

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • SheenaMahmood Sheena Mahmood (@SheenaMahmood) reported

    @Fidomobile hi, my phone network is not working properly. Can you please tell me why? Thanks in advance.

  • GoodieTam Dr. Tam Brisibe (@GoodieTam) reported

    I can confirm that @Fidomobile customer service is horrible.

  • jpham6o4 Jimmy Pham (@jpham6o4) reported

    @Fidomobile worst cusomter service. Been a loyal customer for over 10 years and you let a customer go without doing anything. Going somewhere else where they will appreciate my business

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile Fido system had big problem, but so far they can't deal with problem, let me waiting almost one week. Fido order system and deal with problem so slow m

  • sharrliu Shasha (@sharrliu) reported

    @Fidomobile just found out I’ve been paying more than everybody else for the same phone plan for I don’t know how many months. I guess this is what I get for being your customer for 8 years. Byeeee

  • ccTILLY Chantel Crockett (@ccTILLY) reported

    .@Fidomobile your customer service is appallingly awful. Between my husband I we have spoken to 6 representatives today to resolve a mistake YOU MADE! One of them was helpful, but couldnt correct the mistake. Now we can only speak to a manager in 24 hours.