Fido

Fido Outage Report in Courtenay, British Columbia

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 11/17/2025 19:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JazzyFrom JazzyFromTime (@JazzyFrom) reported

    @Fidomobile the worst company I’ve ever experienced with 30 years on this earth. If this is how you treat customers who pay their bill, I can only imagine how you treat others. Disgusted completely

  • _harmonyxo Harmonica Lewinskyღ (@_harmonyxo) reported

    40 minutes on hold and my call gets disconnected before I even got a chance to speak to technical support @Fidomobile 😩

  • yousafihsan Yousaf Ihsan (@yousafihsan) reported

    @Fidomobile My Home Internet is down for 3rd time.

  • yad_ayam Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 4- After few minutes again I tried to chat with tech support. But as soon as chat window open I got a message that agent closed the chat!!!! Finally at 23:59 I connect to another agent and explain the issue. (Conversation picture attached)

  • 514_sid Manny (@514_sid) reported

    @Fidomobile what’s happening i cant call nobody. It keeps sayin “call failed” is there an outage or sum?

  • globetrotterlaw Traveling Lawyer (@globetrotterlaw) reported

    @Fidomobile nice try to keep me on hold for an extended amount of time simply because I have a complaint against one of your business practices. #roamlikehome is a scam

  • Fjoshuaivan Joshua Francisco (@Fjoshuaivan) reported

    @Fidomobile @FidoSolutions So now my internet is not fix, and i cant even contact the tech support please help

  • Fjoshuaivan Joshua Francisco (@Fjoshuaivan) reported

    @Fidomobile @FidoSolutions Do you people hire disrespectful technicians? Literally no right of conduct speaking to a problematic customer?

  • OmidRez79115892 Omid Reza (@OmidRez79115892) reported

    @Fidomobile I pay around $500.00 monthly for my phone and iPads and today is the third day that my hold time to speak to a customer service representative is over an hour. If you don’t have the capacity why do you take reservation for new iPhones?

  • dmthakkar001 D.M.Thakkar (@dmthakkar001) reported

    @Fidomobile @FidoSolutions disheartened by misleading info from the agent who called to up-sell the plan. Resultantly, the bill came in for way too much than usual. Sadly, customer care staff cannot help! Ref: Call from Fido agent on 4th Aug.