Fido

Fido Outage Report in Courtenay, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 01/25/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HocKeysidhu 🏑 (@HocKeysidhu) reported

    @CircularLogic89 @Fidomobile We both remained fido customer more than 90 days

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile Fair enough, but had they been a customer in good standing for 30 days *before the referral? If both joined at same time, the referrer wouldn't be eligible to refer yet. Regardless, that 2-3 billing cycles is after their verification process

  • kvsm3jivv beba (@kvsm3jivv) reported

    @Fidomobile am I supposed to wait another 2 hours before I get help from customer service or should I wait all night???

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile That 2-3 billing cycles is only after the verified the referral. Are you aware there are stipulations with the program? For example, if the referer had not been a customer for 30 days, they wouldn't be eligible to refer.

  • slip180 Shane Holock 🇨🇦 (@slip180) reported

    3 weeks before the Rogers black out my data went from 3G to H+ then back to LTE+ within a couple hours.. that is exactly what happened today in the exact same area it happened last time @Fidomobile I hope you know of these issues happening and it's just a an issue

  • manindergill77 Maninder Gill (@manindergill77) reported

    @Fidomobile @FidoSolutions I dont see the july outage credit on my August mobile phone bill. How to get the outage credits?

  • karencwv Karen Verbeek (@karencwv) reported

    @craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!

  • VIVIIXIV_ J. (@VIVIIXIV_) reported

    .@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?

  • Nwankw00 Uche (@Nwankw00) reported

    Fido is literally the worst service and have the worst customer care @Fidomobile idc idc I’ll see you tomorrow

  • AqibKingKhan Aqib Khan (@AqibKingKhan) reported

    I thought @Fidomobile was discounting our bill because of the outage last month?? I just got mine and it’s the full bill…