Fido

Fido Outage Report in Courtenay, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 01/12/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • VipinPharkya Vipin Pharkya (@VipinPharkya) reported

    Been trying to contact @Fidomobile support team for the past 2 weeks. Getting H+ and 3G data instead of 4G. Anyone know how can I change carriers?

  • iambn ldbharat nahata (@iambn) reported

    @Fidomobile @FidoSolutions Fido if you cannot value a customer who has been loyal to your company from last 2.5 years and if your customer care executives don't know how to treat your customers than please don't add new customer base.

  • Tr_1815 thilakam rachuri (@Tr_1815) reported

    @Fidomobile @FidoSolutions @AboutRogers Recently I received a phone bill of three times than the plan I choose. After the communication with Customer service I came to know that I have been charged for making calls to airlines (toll free number).How can you charge for toll free?

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.

  • soheilmazinani1 soheil_mz (@soheilmazinani1) reported

    @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call

  • Tr_1815 thilakam rachuri (@Tr_1815) reported

    I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse

  • iPratik_HRD Pratik Amin (@iPratik_HRD) reported

    @Fidomobile Receiving Messages like this apparently :- FlDO Communications Inc* We apologize for the disappointing outage you experienced on the 8th July. We take this matter very seriously and we are aware of the harm caused by this inconvenience.Please accept this $90.00 1/2

  • Kfortch Kyle Fortch (@Kfortch) reported

    It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?

  • kyledela25 Kyle Dela (@kyledela25) reported

    @Fidomobile is there another outage? Can’t seem to get my internet working here in Toronto

  • bookpublish101 Debbie (Dembiski) Elicksen  🇨🇦🇺🇦🌻 (@bookpublish101) reported

    After having no phone service for 6 days with @Fidomobile after @Rogers promised a discount on everyone's bills after the big blackout (note, my neighborhood was out for a week before that), there is no discount on my bill. Anyone else? Canada monopolies suck.