Fido outages and service status in Courtenay, British Columbia
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ros esmit (@Rosesmit4) reported@NotOpCue @iFightForKids @Fidomobile Facts it’s so bad
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Masih (@masihhaha) reported@Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers
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Evan (@evanoftheyukon) reported@Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP
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Michal (@michal_poterji6) reported@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭
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Sree (@sreebuildss) reported@Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.
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Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reportedI want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.
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Vaibhav Panwar (@2vpvp) reported@Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido
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Lori (@LoriinDurham) reported@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
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Armand Swarts (@Smokeywoodbones) reported@Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.