Fido

Fido Outage Report in Courtenay, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 12/12/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • paigemp Paige Purcha-Pogue (@paigemp) reported

    @Fidomobile Trying to get some help and I’m running in circles. AskJack isn’t available, customer service isn’t available at all - how can I get assistance for a compromised / hacked phone?

  • BenJamms_ B (@BenJamms_) reported

    Hey @Fidomobile @FidoSolutions you're internet sucks and your tech "support" can't really help.

  • dmthakkar001 D.M.Thakkar (@dmthakkar001) reported

    @Fidomobile terrible service! Got scammed by your agent who called to upgrade my plan on Aug 4th but took away my existing free services & verbally confirmed they were still free! Nope,I got charged for using them now. False promise to upsell the product..

  • SheekhaSanghvi Sheekha sanghvi (@SheekhaSanghvi) reported

    Save yourself from @Fidomobile . Will call you multiple times to increase your data and when you do, will never let you reduce it. So many hidden clauses and costs that they will slyly never inform you. #worstcustomerservice #banfido

  • Fjoshuaivan Joshua Francisco (@Fjoshuaivan) reported

    @Fidomobile @FidoSolutions So now my internet is not fix, and i cant even contact the tech support please help

  • dollarinvesting Dollar_Investing (@dollarinvesting) reported

    @Fidomobile Why do you guyz take such a long time to refund customers money?? Its been a month since service was canceled and still cheque not recd WOULD U ALLOW IF CUSTOMER PAYS BILLS AFTER 3 TO 6 WEEKS AFTER BILL GENERATED???

  • proudblaster3 Proudblaster3 (@proudblaster3) reported

    @Fidomobile The internet of fido is worst it suddenly stops working. I am stick your service because of the contract for the phone.

  • SheekhaSanghvi Sheekha sanghvi (@SheekhaSanghvi) reported

    What is @Fidomobile doing? Hidden cost that no one informs you about? No flexibility in data plans? No clarity on the contract? So eager to get customers on board but the worst experience after that. Have lost so much money only in the last 3 months of onboarding.

  • nolan1874 Nolan (@nolan1874) reported

    @Fidomobile I spent 15 minutes on hold, finally got through to a member of staff, he said he was just collecting some information about my account, another 10+ minutes waiting, nothing & then I get cut off!! I have left Canada for now so I want to cancel my contract

  • 416_praveenan Praveenan (@416_praveenan) reported

    @Fidomobile my serivce is down....