Fido

Fido Outage Report in Courtenay, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Courtenay, British Columbia 08/08/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • misfitgraves justin coleman (@misfitgraves) reported

    @Fidomobile been trying to deal with a billing issue all day either through phone or chat but nothing is working please adjust my bill as I never signed up for device protection on any devices a fraud case is already been posted on my account

  • FainatsNavneet in my ddp zone🤝🏻 (@FainatsNavneet) reported

    hey @Fidomobile , my mobile data is not working. i've paid the bill on time pls help to solve the issue!!

  • CrisContesti Cristina Contesti (she/her), CMP (@CrisContesti) reported

    @Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.

  • iamdieroiramor rr. (@iamdieroiramor) reported

    @Fidomobile over an hour wait time, still not connected with someone to discussion an error on your end with my bill. The prompts for “Ask Jack” are horrible! HELP!

  • attard1978 Eric Attard (@attard1978) reported

    @Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Worst service provider ever! Please think it twice!!!!

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile DO NOT BUY ANYTHING FROM THEM! Worst service ever, trust me you wont regret!!

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile It’s been 2:04 hours on the phone and still counting! Bad service #Fido, very bad!!

  • verandaguy Pierre’s Fondled Wood (@verandaguy) reported

    @Fidomobile Perhaps on of you can run over and pick up the phone at the call centre because I have been on hold for two hours two days in a row. What horrible customer service. You play the same ****** music as well on repeat.

  • Ekniran01760152 Ekniranjan (@Ekniran01760152) reported

    @Fidomobile I've ordered a phone and not sure how to track the progress. Can you please help.