Fido Outage Report in East Gwillimbury, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in East Gwillimbury, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in East Gwillimbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (29%)
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E-mail (6%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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rr.
(@iamdieroiramor) reported
@Fidomobile over an hour wait time, still not connected with someone to discussion an error on your end with my bill. The prompts for “Ask Jack” are horrible! HELP!
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Nick Di Gennaro
(@nickdigennaro) reported
Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!
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Noelito
(@noeljuliet) reported
@Fidomobile I have been on the phone for an hour and now put on hold for a long time now trying to dispute a charge. I had my data roaming off during a trip. How come I am being charged for data usage I never used?
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@ravipattanshetti
(@ravipshetti) reported
What is the process to port from @FidoSolutions @Fidomobile to other service providers? You don't honor customer who is loyal to #Fido for more than 6 years. High time to shop around. #NoMoreFido
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Spencer W.
(@Spencer__W__) reported
@gfinockio @Fidomobile @koodo Fido sucks. I asked them, as a customer of 5 years, if I could have a $50 for 20gb deal and they said no despite my old plan being $50 for 10gb. I cancelled my contract, went to Bell, got the plan I wanted plus a new S22 ultra for $9 less a month than I was paying fido.
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Dorminhoco insone
(@cochilador) reported
@Fidomobile thank you for charging me 24 dollars for US roaming when I was in Edmundston-NB (never crossing the US border) and for saying that you can't give my money back because "it was automatic" and the customer service agent can't do anything about it. Nice going! 👌🏻
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Cristina Contesti (she/her), CMP
(@CrisContesti) reported
@Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.
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KF2020
(@KF20204) reported
@Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt
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Mike River
(@Asian_myth) reported
@Fidomobile thank u so much to Jenna. She helped me over the phone to deal with 2 separate issues. She worked very hard and I appreciate the time and effort she put in to solve my problems
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix