Fido Outage Report in Elm, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Elm, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Elm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (41%)
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Wi-fi (7%)
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E-mail (3%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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West Van Girl (@WVanGirl) reported
@Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.
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adam robinson (@adamrobinson133) reported
@Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.
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missey em (@missey_em) reported
@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
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Saurabh Mukherjee (@saurabhmkj) reported
@Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks
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Kimberley Michael (@KimmerMic) reported
@Fidomobile customer service has become trash. Website says you can order online to save activation fee then stores refuse to accept the order and tell you you have to come in to store. Horrible customer service experience.
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missey em (@missey_em) reported
@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
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Shah (@thebrowardshah) reported
The quality of @Fidomobile internet is so utter **** that it’s better to use WiFi when possible. I wouldn’t use this **** carrier if I didn’t have a work related discount on it. Just utter trash
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Jeff Stephens (@jaffomtl) reported
Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START
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missey em (@missey_em) reported
@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
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missey em (@missey_em) reported
@Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.